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Quick start guide
The LEFT & RIGHT keys
allow you to browse through the menus and submenus.
Press
to select a menu or an option and validate a setting.
Answer/end a call
Press
to answer a call; Press
or
to end a call.
and dial number
Predial number &
Make a call
Read Call log
Redial a number
Press
Press
and browse
.
and browse
, browse
and
.
Call from phonebook
Press
through the list and
scroll
Predial number and press
Storeand press
to
Add a name in the phonebook
, enter the name and press
.
Use the
volume.
or
keys to increase or decrease the
Adjust the earpiece volume during a call
Adjust the handset loudspeaker volume
During a handsfree call, use the
or
keys to
increase or decrease the volume.
During a call press
to select Options, press
End mute
Mute and unmute the microphone
to select Mute. Press to select
Transfer a call/Intercom (if there are
at least 2 handsets)
Press
Press
+ number phone
to select View
Read an event
Press
to enter the carousel, browse
to
reach Handsetand press
, scroll to Date and timeand
Set the date and time
press
. Press
to select Set dateand enter the current
date, press
press
. Scroll to Set timeand enter the current time,
.
Press
to enter the carousel, browse
to
reach Soundsand press
, press
to select Handset
Set the handset external ring tone
ring tones. Press
to select External ring tone
Browse through the list to hear the ring tones and press
select your ring tone
to
Press
on the base station to switch the answer
Activate/deactivate the answer machine
machine ONor OFF
Quick start guide
1
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DECT 521/DECT 525
Handset
Phonebook / Right key
- Press to access the phonebook
from idle mode.
End key
- Press to end a call
- Press to move through the menus
and options in menu screen.
Clear/Recall
Earpiece
- Short press to correct a digit
when predialling or a character
when editing
OK key
- Press to enter the carousel menu
- Press to validate your choice
- Short press to go back one menu
when browsing through the menus
- Short press to use operator
services during a call
Call log / Left key
- Press to access the call log from
idle mode.
- Press to move through the menus
and options in menu screen.
- Long press to delete several digits
or a whole text in once
- Long press to return to idle
mode when browsing through the
menus
Talk key
- Press to make or answer a call
Keypad lock & Editing
- Short press to insert *
Do not disturb & case mode
- Short press to insert # when
dialling
- Long press to lock/unlock the
keypad in idle mode
- Long press to activate/deactivate
the “Do Not Disturb” mode
- Long press to insert a pause (P)
when dialling
- Long press to insert R (in
between-digit pause) when dialling
- Long press to enter multitap
®
system or Eatoni editor when
- Press to switch case mode when
editing
entering text
- A short press to change the
®.
letter when editing in Eatoni
Call transfer/Intercom
Microphone
- Short press to initiate or cancel
internal call
Alarm clock
- A short press to dial 0
- A long press to activate/deactivate
the alarm clock
- Short press during internal call to
transfer the call or switch between
internal call and External call
- Short press to answer an internal
call or to release an internal call
Loudspeaker*
- Short press to take the line or to
activate the handset loudspeaker
during a call
*Warning : Handsfree activation could suddenly increase the volume in the earpiece to a very
high level. Make sure the handset is not too close to your ear.
DECT 521/DECT 525 handset
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Icons on the handset display
The display gives information about the operation of your telephone
On first use, it is sometimes necessary to wait for a few minutes of charge before seeing icons
on the display.
When charging, the battery bars scroll from empty to full status.
When the handset discharges, the battery shows the status :
Full
, 2/3
, 1/3
and empty
.
The answer machine is activated (DECT 525). When blinking, this symbol
indicates that there is a new message on the answer machine or on the
operator voice mailbox. When fast blinking it shows that the answer
machine is full.
The ring tone is deactivated.
An external call is in progress. When blinking, this symbol indicates that
there is an incoming external call in progress or that the line is already busy.
An internal call is in progress. When blinking, this symbol indicates that there
is an incoming internal call.
The handset loudspeaker is activated. When blinking, this symbol shows that
the base loudspeaker is activated (only for DECT 525).
The SMS function is activated. When blinking, this symbol indicates that a
new SMS has been received. When fast blinking, it indicates that the SMS
memory is full.
The handset is registered and in range of the base. When blinking, this symbol
indicates that the handset is not registered to the base.
Icons on the handset display
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Base station DECT 521
Paging key
The paging key enables you to locate a missing handset. Press the key until the handset starts
to ring. Once retrieved, press any key on the handset to end paging.
Base station DECT 525
Loudspeaker (only for ring tones
and answerphone messages)
Delete key
New message
Short press to delete current
message
indicator
When blinking, it indicates
that there is a new message.
Long press to delete all the
messages (except unread ones)
When fast blinking, it indicates
that the answer machine
memory is full.
Skip/Fast forward key
Short press to go to the next
message while listening
Paging key
Press to locate all handsets
Long press to fast forward the
current message while listening
ON/OFF key
Play/Stop key
Press to switch the answer
machine ON or OFF
Short press to play new
message
Short press to stop a message
while listening to it
DECT 521/DECT 525 base stations
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Table of contents
Quick start guide
1
DECT 521 / DECT 525 handset
Icons on the handset display
2
3
DECT 521 / DECT 525 base stations
Table of Contents
4
5-6
7-11
12
Menu structure
Conformity, Environment and Safety
Declaration of conformity
Using GAP standard compliance
13
Installing the DECT 521/525
Unpacking your DECT 521
Unpacking your DECT 525
Installing the base station
Installing and replacing the batteries in the handset
Battery life and range
14
14
15
15
15
Introduction
Philips screen saver
16
16
16
16
Idle mode
Understanding the menu system
How to navigate in the menus
Basic principles
In-call features
Editing systems
SMS
17
18
19-20
Send new SMS
Read SMS
SMS settings
21
22
25
Handset
Babysit mode
Registration
Rename handset
Date & time
Display contrast
Backlight
28
28
29
29
30
30
30
Screen saver
Table of contents
5
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Answer machine
Saved messages
Outgoing messages
Answerphone settings
Record and listen to a memo
31
33
33
37
Intercom
Internal call
Call transfer
Conference call
Babysit mode
38
38
39
39
Phonebook
Add new
View
40
40
Call log
View
Delete all
Call log settings
43
45
45
Network
46
Extra
Call duration
Alarm clock
“Do Not Disturb” mode
47
47
48
Sounds
Handset ring tones
Base ring tones
Group ring tones
Handset ring tone volume
Base ring tone volume
My ring tones
49
49
50
50
50
51
51
52
Record personal melody
Settings
Base
Enable registration
Line settings
Service code settings
54
54
56
FAQ
57-58
59-60
Troubleshooting
Index
6
Table of contents
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Menu structure
By using the left
and right
keys, you can scroll through the menus.
Send SMS to phone
Send new SMS
Read SMS
Choose SMS box*
Choose SMS box*
SMS
Read SMS
View number
Reply
Forward
Send again
Delete SMS
Copy to phonebook
Call
Menu
SMS Settings
Mode
On or Off
SMS boxes*
SMS centre
Babysit mode
Registration
On or Off
Handset
Enter RC code
Register handset
Un-register handset
Base selection
Enter name
Rename handset
Date & time
Set date
Set time
Display contrast
Backlight
Levels (1 to 5)
Off / 10s / 20s
Screen saver
* only available in the UK
Menu structure
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Answer machine
Saved messages
Play
Next message
Previous message
Call
Delete
Store
Send SMS
Record a memo
Answer and record
with personalised OGM
Outgoing messages
Answ. machine mode
Answer only with
personalised OGM
Answer and record
with predefined OGM
Answer only with
predefined OGM
Standard OGM for
answ. & record mode
Record outgg msg
Standard OGM for
answer mode only
Play/Record new
Delete
Group A
Group B
Group C
Answerphone settings
Mode
On or Off
Rings before answer
Voice language
Toll saver / 3 / 5 / 7
Off/Low/Medium/
High/Boost
Call screening
Recording quality
Remote control
High / Standard
Mode (On or Off)
Change code
Call all
Intercom
Handset list
Menu structure
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View
Call
Phonebook
Add new
Change number
Change name
Select group
Change SMS box*
Delete
A / B / C
Send SMS
Play
View
Call log
Call
View number
Store
Delete
Send SMS
Delete all
Call log settings
Incoming calls
All calls
Unanswered calls only
Calls with answer
machine message only
No call**
All calls
No call
Outgoing calls
Network
Call forward
Cancel call forward
Call forward when
line busy
Cancel call forward
when line busy
Call forward when
unanswered
Cancel call forward
when unanswered
Voice mail
Cancel call back
Withhold identity
* only available in the UK
Menu structure
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Extra
Call duration
Alarm clock
Activation
Set day
On or Off
Ring tones
Set time
Settings
Ring tone volume
On or Off
Low/Medium/High
Do Not Disturb
mode
Activation
Set day
Start time
Stop time
Allowed caller choice
Standard / A / B / C
Sounds
Handset ring tones
External ring tone
Internal ring tone
Ring tone list
Base ring tones*
Group ring tones
A / B / C
Handset ring tone
volume
Base ring tone
volume*
Rename
Delete
My ring tones**
Handset
Base
Rename
Delete
Record pers.
melody*
Play
Record new
Delete
Base loudspeaker
volume*
Settings
Earpiece tone
Key & feedback tones
Notification beep
Music on hold
** only available in the UK
Menu structure
10
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Base station
Enable registration
Line settings
Dial mode
Recall type
Tone / Pulse
Short flash / Long flash
Choose country/oper.
First ring
On or Off
Service code settings
Menu structure
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Conformity,Environment and Safety
Safety information
This equipment is not designed to make emergency calls when the power fails.An alternative
has to be made available to allow emergency calls.
Conformity
Hereby, Philips declares that the DECT 521xx and DECT 525xx are in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC.This product can
only be connected to the analogue telephone network of the UK and Ireland.
Power requirements
This product requires an electrical supply of 220-240 volts, alternating monophased power,
excluding IT installations defined in standard EN 60-950. In case of power failure, the
communication can be lost.
Warning !
The electrical network is classified as hazardous according to criteria in the standard EN 60-
950.The only way to power down this product is to unplug the power supply from the
electrical outlet. Ensure the electrical outlet is located close to the apparatus and is always
easily accessible.
Telephone connection
The voltage on the network is classified as TNV-3 (Telecommunication NetworkVoltages), as
defined in the standard EN 60-950.
Safety precautions
Do not allow the handset to come into contact with water. Do not open the handset or the
base station.You could be exposed to high voltages. Do not allow the charging contacts or the
battery to come into contact with conductive materials.
Environmental care
Please remember to observe the local regulations regarding the disposal of your packaging
materials, exhausted batteries and old phone and where possible promote their recycling.
Conformity, Environment and Safety
12
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Declaration of conformity
We,
PHILIPS Consumer Electronics
Route d'Angers
72081 Le Mans Cedex 9
France
Declare that the products DECT521xx and DECT525xx are in compliance with ANNEX III of
the R&TTE-Directive 1999/5/EC and then with the following essential requirements:
Article 3.1 a : (protection of the health & the safety of the user)
Safety : EN 60950-1 (10/2001)
SAR : EN 50371 (2002)
Article 3.1 b : (protection requirements with respect to electromagnetic compatibility)
EMC : ETSI EN 301 489-6V1.2.1 (08/2002) & ETSI EN 301 489-1V1.4.1 (08/2002)
Article 3.2 : (effective use of the radio spectrum)
Radio : EN 301 406V1.5.1 (2003)
The presumption of conformity with the essential requirements regarding Council Directive
1999/5/EC is ensured.
Date : 04/03/2005
Le Mans
Product Quality Manager
Home Communication
Using GAP standard compliance
The GAP standard guarantees that all DECTTM GAP handsets and base stations comply with a
minimum operating standard irrespective of their make.Your DECT 521/525 handset and base
station are GAP compliant, which means the minimum guaranteed functions are : register a
handset, take the line, receive a call and dial.The advanced features may not be available if you
use another handset than a DECT 521/525 with your base station.
To register and use your DECT 521/525 handset with a GAP standard base station of a
different make, first follow the procedure described in the manufacturer’s instructions, then
follow the procedure page 28.
To register a handset from another make to the DECT 521/525 base station, place the base
station into registration mode (page 28), then follow the procedure in the manufacturer’s
instructions.
Philips has marked the battery and packaging with standard symbols designed to promote the recycling and appropriate
disposal of your eventual waste.
A financial contribution has been paid to the associated national recovery & recycling system.
The labelled packaging material is recyclable.
DECTTMis a Trade Mark of ETSI registered for the benefit of the implementers of the DECT technology.
Declaration of conformity
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Installing the DECT 521/525
Unpacking your DECT 521
The DECT 521 package contains:
One DECT 521 base station
One DECT 521 handset
NiMh 2HR
AAA 600 mAh
A user guide
rechargeable
A guarantee
batteries
A power supply
A line cord*
Unpacking your DECT 525
The DECT 525 package contains:
One DECT 525 base station
One DECT 525 handset
A guarantee
NiMh 2HR
AAA 600 mAh
A user guide
rechargeable
batteries
A power supply
A line cord*
In DECT 521 and DECT 525 multi-handset packs, you will also find one or more additional
handsets, chargers with their power supply and additional rechargeable batteries.
*Warning : You may find in the box the line adaptor delivered separately from the line cable.
In this case, please, first plug this line adaptor to the line cable before connecting it to the line
socket.
Installing the DECT521/525
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Installing the base station
Situate your product close enough to the telephone and mains power sockets so that the cables will
reach.To properly install the base station, plug the line cord and the power cable into the base station.
Plug the cord and the cable into the wall.A beep indicates that the phone is properly installed (only
available for DECT 525). If you have a broadband DSL Internet Installation, please make sure you have
one DSL filter plugged directly on each line socket used in the house and check the modem and the
phone are plugged in the correct filter slot (one specific for each).
Warning ! The electrical network is classified as dangerous according to criteria in the standard EN 60-
950.The only way to power down this product is to unplug the power supply from the electrical outlet.
Ensure the electrical outlet is located close to the apparatus and is always easily accessible.
Please take care that the power supply and telephone line are connected to the correct sockets as
incorrect placement could damage your equipment.
Warning ! Always use the cables provided with the product.
Do not insert anything in this opening
Connect the power supply
Connect the telephone line cord
Installing and replacing the batteries in the handset
To insert the batteries, open the battery cover, place the batteries as indicated and put the battery cover
back.When the handset is placed on the base station the 3 battery bars scroll (if charge is needed).Allow
the handset to charge for 24 hours to reach full charge. On first use it may be necessary to wait for a
few minutes before seeing symbols on the display.
In case you need to change the batteries, the following type is mandatory 2HR AAA NiMh 600 mAh.
Warning: the base station must always be plugged into the mains when charging or when in use.Always use
rechargeable batteries.
The warranty shall not apply to the batteries and any other components within limited lifetime and wear.
Batteries should not be disposed of with general household waste.
Battery life and range
Optimal battery life is reached after 3 cycles of complete charge & discharge.When reaching the range
limit and the conversation becoming crackly, move closer to the base.To reach optimal range, place the
base station away from electrical appliances.
Battery life in standby
mode
up to 300 hours
Battery life in
communication
up to15 hours
Indoor range
Outdoor range
up to 50 metres
up to 300 metres
Installing the DECT521/525
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Introduction
Philips screen saver
After 2 minutes of inactivity, the screen saver is displayed:
You can deactivate it (see p.30)
Idle mode
In idle mode, the DECT 521/525 display shows various information:
- The date & time, the name of the handset and the instructions to access
the menu.
- Missed calls
, new SMS
, if any.
or new messages
(answer machine) or network voice-
mailbox message
- “Do Not Disturb” mode
, and the alarm clock
, if activated.
To activate/deactivate these functions press
or
Understanding the menu system
To access the carousel menu from idle mode, press
.The carousel represents a
loop of icons that gives access to the different first level menus.
Scroll left or right
to reach the desired menu and press
to select.
The sub menus are listed and represented by little squares
at the bottom of
and keys and press
the display.To reach one particular sub-menu use the
to validate your choice.
A “tick” shows the selected sub-menu or option.The
are browsing.
Note: some menus are also directly accessible via a dedicated key on the keypad
shows the option you
like the Intercom with , the phonebook with and the call log with
.
How to navigate in the menus
Press to access the carousel menu
Scroll to Sounds, and press
to select
Scroll to Handset ring tone vol.and press
to select
The current level is heard, browse
to hear other levels
Browse through the levels and select one with
Introduction
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Basic principles
To make and to answer a call
Direct dialling
Answer a call
Pre dialling
Press the key
When ringing
Take the line
Dial the number
Make the call
Dial the number
To call from the phonebook
Press to directly access Phonebook
Choose a name in the list
Make the call or press
to select Callin the options
To store a name from predial
Dial the number
Press to enter the options
Scroll to Store and press
Enter the name and press
to select
To store an SMS
Dial the number
Press to enter the options
Scroll to Send SMSand press
to select
Select your SMS box* (only if you have created several SMS boxes).
To create a SMS box please refer to SMS settings page 25
Enter the Destination box* and press
Enter the text and press
Scroll to Store and press
to select
Redial from call log
Press to directly access Call log.
Choose an entry in the list
Make the call or press
to select Callin the options
Basic principles
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* only available in the UK
In call features
During an external call, some other options are available. Press
to enter Options.
To mute the handset microphone
Press to enter Options
Press to select Mute(the caller can no longer hear you)
Press again to resume the conversation (End mute)
Intercom (available only if you have at least two handsets)
During an external call, you can use the intercom in-call option to call another handset and for
example transfer the call to this handset.
Press to enter Options
Scroll to Intercom(the caller can no longer hear you)
If there is only one additional handset it rings automatically,
otherwise select a handset from the list.
Press Transfer when the second handset has taken the line.
Other options are available such as Switchand Conference call(see page 39).
To record a conversation (DECT 525 only)
Press to enter Options
Scroll to Recordand press
To listen to the conversation, go to the call log menu or the messages list by pressing the call
log key.
To switch the handset loudspeaker ON/OFF
to select
Press
to activate or deactivate the handset loudspeaker
Warning : Handsfree activation could suddenly increase the volume in the earpiece to a very
high level. Make sure the handset is not too close to your ear.
To increase/decrease the handset & earpiece/loudspeaker volume during a call
Press
to increase or
to decrease the volume when on line
There are 5 volume levels available.The last setting is stored for the next calls.
To access the phonebook or the call log during an external call
Press
to enter the options. Scroll to Phonebookor Call logand press
to select
Caller Line identification and Call waiting
If you subscribe to the Call waiting service, a beep in the earpiece informs you of a second
incoming call.The name or number of the second caller may be displayed if you also subscribe
to Caller Display service.To answer that second call, use
work, the code may be different). Please contact your network provider for more details.
+
(according to your net-
In call features
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Editing systems
Case mode
By default, the first letter of a sentence is in upper case. Use
to change the case mode:
- all letters in upper case (AB)
- all letters in lower case (ab) or
- the first letter in upper case and the rest of the word in lower case (Ab).
Punctuation and mathematical marks are available through and
while other special
to delete a
characters are also available on
Use the left & right keys
(see table page 20).
to move the cursor left or right. Press
character ; a long press deletes the whole text.
®
DECT 521/525 uses two editing systems : Multi-tap and Eatoni .While editing, a long press on
enables you to switch between the two systems.
The standard multi-tap system
This system allows you to enter the text character by character, pressing the corresponding
key as many times as necessary to reach the desired character.
®
The Eatoni system is a predictive editing system designed to help you to write an SMS.
A little E in the header helps you to know the mode you are using.
®
Eatoni is a word editor that chooses the most probable letter.
®
The operation of the Eatoni system is the following:
Press the key that displays the character you want to edit.The character that is most likely to
be correct is displayed on the screen. If it does not match the expected letter, press
display the next most probable character available on the key.
to
Editing systems
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®
Let’s compare Multitap and Eatoni systems to write “Peter”.
To write “Peter” with multi-tap
Press
Press
Press
Press
Press
once : P
twice : Pe
once : Pet
twice : Pete
three times : Peter
Keypad Keys Multi-tap Sequence
1
2
3
4
5
6
7
8
9
0
[space] 1 @ _ # = < > ( ) & ¤£ $ ¥ [ ] { } ¤ §
a b c 2 à ä ç å æ
d e f 3 è é ꢀꢁ1
g h i 4 ì Γ
j k l 5 ꢂ
m n o 6 ñ ò ö
p q r s 7 ß $ꢁꢃꢁ(
t u v 8 ù ü
w x y z 9 f 6ꢁΞ 4
. 0 , / : ; " ' ! ¡ ? ¿ * + - % \ ^ ~ |
®
To write “Peter” with Eatoni
®
Long press
Press
to activate Eatoni
Press
to change character
Press
Press
Press
Press
Press
to validate the name
Eatoni® & LetterWise are trademarks of Eatoni Ergonomics, Inc. and used by Philips under license.
Editing systems
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SMS
Send new SMS
Read SMS
Important information are also
available on the SMS leaflet in the box
SMS settings
SMS stands for Short Message Service.To benefit from this service you must subscribe to the Caller
Line Identification Service (CLI) together with the SMS service from your network provider. SMS
can be exchanged with a phone (mobile or compatible fixed lines) provided the receiver has also
subscribed to the CLI & SMS services.
Your DECT 521/525 factory settings correspond to the main national
operator. If you wish to send or receive SMS through another service
provider you must set the corresponding numbers (see page 27 and the
SMS leaflet).
A password can protect your SMS box*, but it is not compulsory.
To send an SMS to the receiver’s own SMS box*, you must know his destination box.
Send new SMS
To send an SMS to a phone
Press to enter the carousel menu
Press to select SMS
Press to select Send new SMS
Select your SMS box* (only if you have created several SMS boxes).
To create a SMS box please refer to SMS settings page 25
Enter the password if any and press
(optional)
or press
Enter the phone number directly and press
to retrieve the number
from the Phonebook
Enter the Destination box* number (optional), press
Note: the destination box is the SMS box of the receiver.
.
Enter the text and press
(see page 19)
Press to select Send now, otherwise
if you want to store your SMS, scroll to Storeand press
to select.
The SMS stored can be later retrieved from Read SMS
The sent SMS can be up to a maximum of 160 characters long.The special characters ¤, ] and [
count for 2.The DECT 521/525 can store 60 SMS for the 3 boxes*.
SMS
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* only available in the UK
Read SMS
The SMS list contains the stored and received SMS.
The received SMS are shown by
and the stored SMS are shown
.
To read an SMS/to view the number
Press to enter the carousel menu
Press to select SMS
Scroll to Read SMSand press
to select
Select your SMS box* (only if you have created several SMS boxes).
To create a SMS box please refer to SMS settings page 25
Enter the password if any and press
(optional)
Browse the list of SMS and select with
Press to select Read SMS
or scroll to View numberand press
When reading the list of received SMS, some options are only available for SMS received from a phone.
Those options are Reply, Forward, Copy to phonebook, Call and View number.The
options Replyand Copy to phonebookuse the sender’s own sub-address.
only available in the UK
To save a ring tone
This option enables to save a downloaded ring tone in your handset or in your base station (only
available for DECT 525 base station) received through an SMS.This saved ring tone will be then
inserted in the menu Soundsin the list of My ring tones(see p. 51).
Press to enter the carousel menu
Press to select SMS
Scroll to Read SMSand press
to select
Select your SMS box* (only if you have created several SMS boxes).
To create a SMS box please refer to SMS settings page 25
Enter the password if any and press
(optional)
the SMS containing the ring tone
Browse the list of SMS and select with
Press to select Read SMS
Press to select Save ring tone
Press to select Handsetor scroll to Base stationand press
SMS
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* only available in the UK
To reply to an SMS
Press to enter the carousel menu
Press to select SMS
Scroll to Read SMSand press
to select
Select your SMS box* (only if you have created several SMS boxes).
To create a SMS box please refer to SMS Settings page 25
Enter the password if any and press
Browse the list of SMS and select with
(optional)
the one you want to reply to
Scroll to Replyand press
to select
Enter the text and press
Press to select Send now
To forward an SMS
Press to enter the carousel menu
Press to select SMS
Scroll to Read SMSand press
to select
Select your SMS box* (only if you have created several SMS boxes).
To create a SMS box please refer to SMS Settings page 25
Enter the password if any and press
Browse the list of SMS and select with
(optional)
the one you want to forward
Scroll to Forwardand press
to select
Enter the number and press
Enter the Destination box* number (if any) and press
You can modify the text if necessary or press
Press to select Send now
Warning: for copyright reasons, it is strictly forbidden to forward a downloaded ring tone.
SMS
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* only available in the UK
To send again
Press to enter the carousel menu
Press to select SMS
Scroll to Read SMSand press
to select
Select your SMS box* (only if you have created several SMS boxes).
To create a SMS box please refer to SMS Settings page 25
Enter the password if any and press
Browse the list of SMS and select with
Scroll to Send againand press
(optional)
the one you want to send again
To delete an SMS
Press to enter the carousel menu
Press to select SMS
Scroll to Read SMSand press
to select
Select your SMS box* (only if you have created several SMS boxes).
To create a SMS box please refer to SMS Settings page 25
Enter the password if any and press
Browse the list of SMS and select with
Scroll to Delete SMSand press
(optional)
the one you want to delete
Press
to confirm
To copy a number to the phonebook
Press to enter the carousel menu
Press to select SMS
Scroll to Read SMSand press
to select
Select your SMS box* (only if you have created several SMS boxes).
To create a SMS box please refer to SMS Settings page 25
Enter the password if any and press
Browse the list of SMS and select with
(optional)
Scroll to Copy to phonebookand press
to select
Enter the name and press
SMS
24
* only available in the UK
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To call from the SMS list
Press to enter the carousel menu
Press to select SMS
Scroll to Read SMSand press
to select
Select your SMS box* (only if you have created several SMS boxes).
To create a SMS box please refer to SMS Settings page 25
Enter the password if any and press
Browse the list of SMS and select with
(optional)
Scroll to Calland press
to select or make the call
SMS settings
To set the SMS mode
If there are 2 SMS-enabled phones on your telephone line, you will have to deactivate the SMS
feature on 1 of the devices.
Press to enter the carousel menu
Press to select SMS
Scroll to SMS settingsand press
to select
Press to select Mode
Press to select Onor scroll to Offand press
only available in the UK
To set your personal SMS boxes
Press to enter the carousel menu
Press to select SMS
Scroll to SMS settingsand press
to select
to select
to select
Scroll to SMS boxesand press
Scroll to Add newand press
Enter the SMS box number and press
Enter the password twice and press
(optional)
SMS
25
* only available in the UK
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To change the password of an SMS box only available in the UK
Press to enter the carousel menu
Press to select SMS
Scroll to SMS settingsand press
to select
Scroll to SMS boxes, select the one for which you want to change the password and
press
Press to select Changepassword
Enter the old password and press
Enter the new password twice and press
Note: If you forgot your password you can delete the corresponding SMS box
only available in the UK
To delete an SMS box
Press to enter the carousel menu
Press to select SMS
Scroll to SMS settingsand press
to select
Scroll to SMS boxesand select the one you want to delete and press
Scroll to Deleteand press
Press
to confirm
Warning: when an SMS box is deleted, all the SMS contained in this box are deleted at the same
time.
To choose by default an SMS centre
Press to enter the carousel menu
Press to select SMS
Scroll to SMS settingsand press
to select
Scroll to SMS centreand press
, choose an SMS centre
Press to select Choose by default
SMS
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To set the SMS centre number(s)
The SMS are sent through a centre.To receive an SMS from another operator, you must set the
corresponding numbers.
Press to enter the carousel menu
Press to select SMS
Scroll to SMS settingsand press
to select
to select
Scroll to SMS centreand press
Choose an SMS centre and press
to select
Scroll to Edit incoming numberand press
Enter the number and press
to select
to select
Scroll to Edit outgoing numberand press
Enter the number and press
SMS
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Handset
Babysit mode
Display contrast
Backlight
Registration
Rename handset
Date & time
Screen saver
if there are at least 2 handsets
Babysit mode
This feature allows you to monitor the baby’s room. Place the handset in the room to be monitored
and you will hear the noise coming from the room on the additional handset.
To activate/deactivate the babysit mode
Press to enter the carousel menu
Scroll to Handsetand press
to select
Press to select Babysit mode
Select Onor scroll to Offand press
to confirm
An intercom is necessary to monitor the room (see page 38).
Note: during an intercom, you can still answer a call or make a call with the handset
Registration
Up to 6 handsets can be registered to the base station. One handset can be registered to 4 base stations.
Warning: If you wish to associate non Philips handsets to the DECT 521 or DECT 525 base
station, make sure that this handset is GAP compliant otherwise it will not operate properly (see p 13).
To register a handset
Unplug and plug back in the mains lead to put the base in registration mode and start the following
procedure immediately after that.
Press to enter the carousel menu
Scroll to Handsetand press
to select
to select
Scroll to Registrationand press
Press to select Register handset
Enter the 4-digit RC code written on the sticker placed under the base station and
press
To unregister a handset
Press to enter the carousel menu
Scroll to Handsetand press
to select
to select
Scroll to Registrationand press
Scroll to Un-register handsetand press
to select
Choose the handset to un-register from the list and press
Enter the 4-digit RC code and press
Note: should you have your handset serviced alone, please make sure it is un-registered from the base
station before taking it back to the repair centre.
Handset
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To select a base station
Each DECT 521/525 handset can be used with up to 4 base stations.
To use a handset with another base station, the handset must be first registered to that base station.
Press to enter the carousel menu
Scroll to Handsetand press
to select
to select
to select
Scroll to Registrationand press
Scroll to Base selectionand press
Choose the base station from the list and press
Warning: the handset will automatically operate with the last base station to which it was registered. If the
handset is out of range, it will automatically search for another base station from the list.
Rename handset
To rename a handset
Press to enter the carousel menu
Scroll to Handsetand press
to select
Scroll to Rename handsetand press
to select
Long press to delete the current name
Enter the name and press
Date & time
To set the date and time
Press to enter the carousel menu
Scroll to Handsetand press
to select
to select
Scroll to Date & timeand press
Select Set date
Enter the current date and press
Handset
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Scroll to Set timeand press
to select
Enter the current time and press
Warning: If your phone is connected to an ISDN line through an adaptor, the date & time may
change after each call. Please check the date & time settings in your ISDN system. Please contact
your network provider (see FAQ p.57).
Display contrast
To set the display contrast
Press to enter the carousel menu
Scroll to Handsetand press
to select
Scroll to Display contrastand press
to select
Browse through the levels and select with
the appropriate one
Backlight
To set the display backlight duration or deactivate it
Press to enter the carousel menu
Scroll to Handsetand press
to select
to select
Scroll to Backlightand press
Browse through the durations Off/ 10 seconds/ 20 secondsand select with
Screen saver
After 2 minutes of inactivity, the screen saver is displayed.You can choose to activate or deactivate it
To activate or deactivate the screen saver
Press to enter the carousel menu
Scroll to Handsetand press
to select
to select
Scroll to Screen saverand press
Press to select Onor scroll to Offand press
Handset
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Answer machine
Saved messages
Record a memo
Outgoing messages
Answerphone settings
The DECT 525 includes an answer machine that records the calls when it is activated.You can
reach the answer machine from the base station or the handset.
By default, the answer machine is activated. It can store up to 25 messages within the maximum
recording time of 30 minutes.A message can be up to 3 minutes long.
To switch the DECT 525Telephone Answer Machine ON/OFF
From the handset
Press to enter the carousel menu
Scroll to Answer machine and press
to select
to select
Scroll to Answphone settingsand press
Press to select Mode
Press to select Onor scroll to Offand press
From the base station
A press on
activates or deactivates the answer machine. Once activated, the red indicator is lit.
Saved messages
You can listen to new or saved messages via the handset or the base station.
To listen to new message(s) via the handset
The display shows that there is 1 or more new messages(s) (1
Press to view.
The message is automatically played.
).
Note: the entry shows the number of times the caller tried to reach you. If you have subscribed to
the Caller Identification Service (CLI), the display shows the name of the caller and its group if
activated (see page 40).
Answer machine
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To play and browse through saved message(s) via the handset
Press to enter the carousel menu
Scroll to Answer machine and press
to select
Select Saved messages, the message which
was recorded first is automatically played
Press to access the Options
Press to select Play
To go to next or previous messages, scroll to Next messageor Previous
messageand press
to select
Note: you can listen to the message(s) via the Call log. Press
to choose the message from the call log list.The entry is marked
to access the Call log and scroll
(see page 43).
To play and go to next saved message(s) via the base station
Press to play a message and press once again to stop a message while listening
Press to go to the next message while listening. Make a long press to fast forward the
messages while listening
To delete a message via the handset
Press to enter the carousel menu
Scroll to Answer machine and press
to select
Select Saved messages, the message which
was recorded first is automatically played
Press
Scroll to Deleteand press
Press to confirm
To delete a message via the base station
Press to delete the current message.
to access the Options
to select
Make a long press to delete all the messages (except unread ones)
The other options available from the handset are Call(if number is displayed), Store(if number is
displayed) and Send SMS(if number is displayed).
Answer machine
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Settings
To select the answer mode and the outgoing message (OGM) type
You can select among 2 answer modes :Answer only (when no messages can be left) and Answer &
record (when messages can be left). For each mode, 2 outgoing message types are available: predefined
or personal message. By default the answer machine is set to Answer & Record with predefined
OGM.
Press to enter the carousel menu
Scroll to Answer machine and press
to select
to select
Scroll to Outgoing messagesand press
Select Answ. machine mode
Choose the appropriate mode among the 4 options above (2 answer modes and 2
outgoing message types) and press to select
Note: a predefined message cannot be deleted
To record your personal outgoing message (OGM)
You can record 5 different personal OGM: a specific personal OGM for Answer & record mode for
each group (A, B or C), the standard OGM for Answer & record mode for normal callers (not
belonging to any group) and the standard OGM for Answer only mode for all callers. It is possible
to record specific messages for specific groups only if you subscribe to the Caller Line Identification
service (CLI) and if you have set the groups in the phonebook (see page 42).
You can also download outgoing messages through an online service (see Leaflet
“Download of ring tones and answerphone messages”)*.
Press to enter the carousel menu
Scroll to Answer machine and press
Scroll to Outgoing messagesand press
Scroll to Record outgg msgand press
to select
to select
to select
Choose between the different type of OGMs and the various groups and press
Scroll to Record newand press to select
Press
to start recording and once again to stop recording
Answer machine
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* only available in the UK and depending on technical availability
The message is automatically played back.You can delete and/or record it again.The personal
message can be up to 1 minute long.
Note: Select Standard OGM for answer only mode or Standard OGM for Answ. &
Record modeif you have no CLI subscription.
Warning: Please make sure that you have selected the appropriate answering machine mode
(refer to page 33 “To select the answer mode and the outgoing message type”)
To set the number of rings before answering
You can set the answer machine to start playing the outgoing message after a given number of rings
(3, 5, 7 or Toll saver).The toll saver option (activated by default) is useful when using the remote
access.The answer machine will start playing the outgoing message after 3 rings if there are new
messages. If there is no new message the outgoing message will be played after 5 rings. Hang up
after the 4th ring if you want to check if you have any messages at no cost.
Press to enter the carousel menu
Scroll to Answer machine and press
to select
to select
Scroll to Answphone settingsand press
Scroll to Number of rings before answeringand press
to select
Choose between Toll saver, 3 rings, 5 ringsor 7 ringsand press
select
to
To set the voice language
You can change the language of the predefined message (OGM).
Press to enter the carousel menu
Scroll to Answer machine and press
to select
to select
to select
Scroll to Answphone settingsand press
Scroll to Voice languageand press
Choose the appropriate language among the list and press
Answer machine
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To set the call screening
This feature allows you to activate or deactivate the base station loudspeaker so that you can
choose whether to hear or not the callers leaving a message.
You can set permanent call screening on the base station.
Press to enter the carousel menu
Scroll to Answer machine and press
to select
to select
Scroll to Answphone settingsand press
Scroll to Call screeningand press
Press to select Medium or scroll to High, Boost, Off or Low, and
press to select
to select
Note: this feature is activated by default on Medium level.
Call screening “call by call” on the handset is also possible.While the caller is leaving a message,
.
press
to listen and press
again to stop listening.Adjust the volume with
or
To set the recording quality
There are 2 recording qualities: standard and high. In standard quality the total capacity is 30
minutes and in high quality the capacity is up to 15 minutes.
Press to enter the carousel menu
Scroll to Answer machine and press
Scroll to Answphone settingsand press
Scroll to Recording qualityand press
to select
to select
to select
Choose between Highor Standardand press
to select
To activate and deactivate the remote control
Press to enter the carousel menu
Scroll to Answer machine and press
to select
to select
to select
Scroll to Answphone settingsand press
Scroll to Remote controland press
Press to select Mode
Press to select Onor scroll to Offand press
Note: the default setting is OFF.Activate this feature if you want to be able to remotely use the
answer machine.
Answer machine
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To remotely control your answer machine
To remotely access your answer machine :
- from another phone dial home
- if your answer machine is on, during or after the message press the star
key on the handset ;
if your answer machine is off, you will hear a beep after 39 seconds, then press the star
key
- dial your remote control code (the default code is the registration code RC)
- if you have new messages they will be automatically played.
The following table indicates the features available when remotely accessing the answer machine.
0
Record memo
Play previous message
Play message
dial
dial
dial
dial
dial
6
7
8
9
Delete
dial
1
2
3
5
Activate answer machine dial
Stop
dial
dial
Play next message
Listen again
Deactivate
To change the remote control code
The default code is the registration code (written under your base station).We advise you to
personalize it.
Press to enter the carousel menu
Scroll to Answer machine and press
Scroll to Answphone settingsand press
Scroll to Remote controland press
to select
to select
to select
to select
Scroll to Change codeand press
Delete the default code, enter your new remote control code and press
Answer machine
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Record and listen to a memo
This feature allows you to leave local messages for your family on the answer machine.
A memo is recorded from the handset, it is represented by
in the call log and can last up to 3 minutes.
To record a memo
Press to enter the carousel menu
Scroll to Answer machine and press
Scroll to Record a memoand press
to select
to select
Press to start recording and once again to stop
To listen to a new memo
The display shows there is 1 new local message (1
). Press
to select View. The message is
automatically played. Deleteis also available in the options (see page 32)
To listen to a saved memo
You can use the Answer machinesub menu Saved messagesand select Playor listen to
a new or a saved memo through the base station (see page 32).
Answer machine
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Intercom
Intercommenu is accessible via the carousel or
Call all
Handset list
Using the Intercom (if there are at least 2 handsets)
This feature allows you to make free internal calls, transfer external calls from one handset to
another, use the conference option and the babysit feature (room monitoring).
Internal call
Press to call the selected handset + handset number (for example
Hang up
)
Note: If the handset does not belong to the Philips DECT 521/525 range, this function may not be
available.
Fast call transfer when on line
During a call you can transfer the call without waiting for the other handset to pick up.All the
handsets will then ring.
Press to call the other handset
Hang up
Note: the person on hold hears music.A press on
allows you to switch between the 2 calls.
Call transfer to a specific handset when on line
During a call you can transfer the call to a specific handset.
Press to call the selected handset + handset number (for example
Hang up
)
Note: the person on hold hears music.A press on
allows you to switch between the 2 calls.
Call transfer via the in-call options
During a call you can transfer the call via the in call options.
Press to enter the options (with handset 1).
Scroll to Intercom and press
to select
If there is only one additional handset, it rings automatically. Otherwise:
Browse through the handset list and select with
call to.
the one you want to transfer the
Intercom
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The called handset rings.The external call is put on hold. If there is no answer
from the called handset you can resume the call on the first handset.
Take the line on the called handset, both internal callers can talk
Press to select Transfer(with handset 1)
Scroll to Switch and come back to the external caller
Note: to answer the call on the second handset you can press
.
Conference call via the in-call options
Conference call allows one external call to be shared with two handsets (in intercom).The 3 people
can share the conversation. No operator subscription is needed.
Press to enter the options (with handset 1)
Scroll to Intercom and press
to select
If there is only one additional handset, it rings automatically. Otherwise:
Browse through the handset list and select with
the one you want to call.
The called handset rings.The external call is put on hold. If there is no answer from
the called handset you can resume the call on the first handset.
Take the line on the called handset, both internal callers can talk
Scroll to the Conference calloption and press
The 3 people can share the conversation.
to select.
Note: to answer the call on the second handset you can press
.
To initiate the babysit (room monitoring) if there are at least two handsets
To use the babysit mode feature you need to activate it (see page 28) & initiate an intercom. Place
the handset in the room to be monitored and you will hear the noise coming from the room on
the additional handset.
Press to enter the options
Scroll to Intercom and press
to select
If there is only one additional handset, it rings automatically. Otherwise:
Browse through the handset list and select with
The called handset rings.
the one you want to call.
Take the line on the called handset, the room monitoring can start.
Intercom
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Phonebook
Add new
View
Phonebookmenu is accessible via the carousel or
250 names and numbers can be stored in the phonebook.
The phonebook contains all the information related to the callers, especially the group settings.The
names and numbers are shared with all the handsets registered to your base.
Group settings
There are 3 groups (group A, group B and group C).When ringing, the ring tone helps you identify
the caller’s group (see p.50) and the screen shows the caller’s name.A subscription to the Caller
Line identification is needed.
Add new
The names are stored in alphabetical order.
To add a name to the phonebook
Press to enter the carousel menu
Scroll to Phonebook and press
Scroll to Add newand press
Enter the number and press
to select
to select
Enter the name and press
(see page 19 “Editing systems”)
To store a name and number from predial
Once the number is dialled, press to reach the options, scroll to Storeand press
select.
to
Enter the name and press
View
To quickly reach a name in the list, enter the first character (browse through the list if several
names start with the same letter).
Phonebook
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To call
Press to directly reach the list of names
Browse through the list of names
Make the call
Or press to reach the options
And press again to select Call
To change a number
Press to directly reach the list of names
Browse through the list of names and press
Scroll to Change numberand press
to select a name
to select
Press to erase the current number
Enter the new number and press
Note: it is possible to erase the current number with a long press on
.You can simply change
any digit by moving the cursor
or
to reach the digit and make a single press on
To change a name
Press to directly reach the list of names
Browse through the list of names and press
to select a name
to select
Scroll to Change nameand press
Press to erase the current name
Enter the new name and press
Note: it is possible to erase the current name with a long press on
.You can simply change any
letter by moving the cursor
or
to reach the letter and make a single press on
Phonebook
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To define a group for a name and number (see Group settings p.40)
Press to directly reach the list of names
Browse through the list of names and press
to select a name
Scroll to Select groupand press
to select
Browse through the groups and select with
To change the SMS box number
only available in the UK
Press to directly reach the list of names
Browse through the list of names and press
Scroll to Change SMS boxand press
Enter the destination box number and press
to select a name
to select
To delete an entry
Press to directly reach the list of names
Browse through the list of names and press
to select
Scroll to Deleteand press
Press to confirm
to select
To send an SMS from the phonebook
Press to directly reach the list of names
Browse through the list of names and press
to select
Scroll to Send SMSand press
to select
Select your SMS box* (only if you have created several SMS boxes).
To create a SMS box please refer to SMS settings page 25
Enter the password and press
(optional)
Enter the Destination box* number (optional), press
Enter the text and press
(see page 19)
Press to select Send now
Phonebook
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* only available in the UK
Call log
Call logmenu is accessible via the carousel or
View
Delete all
Call log settings
The call log can store up to 40 entries
-
-
-
:
unanswered calls
-
-
-
: outgoing calls
: memo or recorded conversation*
: messages*
: answered calls
: messages (operator voice mail/if operator
sends the information)
* DECT 525 only
The call log shows the list of outgoing calls.
If you have subscribed to the Caller Line Identification (CLI), you will also have the list of incoming
calls. In this case the name (or number) of the callers will be displayed.The date & time of the call
are also shown. If you have no subscription, the display shows “Unknown caller” as well as the date
& time of the call.
View
To view the call log
Press to directly reach the calls list
Browse through the list and read the information
To listen to a message (DECT 525 only)
Press to directly reach the calls list
Browse through the list and press
to select the entry marked with
Select Playin the options
To call / redial
Press to directly reach the calls list
Browse through the list and press
Press to call
to select an outgoing call entry**
Or press to select Callin the options
** Note : to be able to call back a correspondent in the case of an incoming call, you need to
subscrible to the Caller Line Identification service.
Call log
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To view the number
Press to directly reach the calls list
Browse through the list and press
Scroll to View numberand press
to select an entry
to select
To store the caller’s number
Press to directly reach the calls list
Browse through the list and press
to select an entry
to select
Scroll to Storeand press
Enter the name and press
To delete a name and a number
Press to directly reach the calls list
Browse through the list and press
to select an entry
to select
Scroll to Deleteand press
Press to confirm your choice
Warning: if a message is associated to the entry, it is also erased from the answer machine,
whether it is read or not (DECT 525 only). (see page 45)
To send an SMS from the call log
Press to directly reach the calls list
Browse through the list and press
to select an entry
to select
Scroll to Send SMSand press
Select your SMS box* (only if you have created several SMS boxes).
To create a SMS box please refer to SMS settings page 25
Enter the password and press
(optional)
Enter the Destination box* number (optional), press
Call log
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* only available in the UK
Enter the text and press
(see page 19)
Press to select Send now
Delete all
To delete all the call log
Press to enter the carousel menu
Scroll to Call log and press
to select
to select
Scroll to Delete all and press
Press to confirm
Note: entries with unread answerphone messages will also be deleted (DECT 525 only).
Call log settings
You can set the call log to store information about incoming calls and/or outgoing calls.
Press to enter the carousel menu
Scroll to Call log and press
to select
Scroll to Call log settings and press
to select
to Outgoing calls
Press to select Incoming callsor scroll
and press
to select
Browse through the options and press
to select the one that suits you
Call log
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Network
This feature allows you to activate or deactivate operator services that are subscription dependent.
You need to set up codes (see page 56).
Contact your network operator for more details.You can usually subscribe to Call forward,
operator voice mailbox etc...
Example of service: Call forward
Calls can be redirected to another phone number. Set the code (see page 56) and activate it when
necessary.
To activate call forward
Press to enter the carousel menu
Scroll to Network and press
to select
Press to select Call forward
Enter the phone number directly and press
or press
to retrieve from the
phonebook the number to which the calls are to be forwarded and press
The number is automatically chained to the call forward prefix and the system dials the
number.
Hang up
From now on the calls will be redirected to the assigned phone number.
To deactivate call forward
Press to select View
Press to select Cancel
Hang up
Network
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Extra
Call duration
Alarm clock
Do Not Disturb mode
Call duration
Press to enter the carousel menu
Scroll to Extra and press
to select
Press to select Call duration
The total communication time is displayed
Press
to Resetthe counter
Alarm clock
To set the alarm clock
Press to enter the carousel menu
Scroll to Extra and press
Scroll to Alarm clock and press
Scroll to Set day and press
Scroll to Set timeand press
Enter the time and press
to select
to select
to select. Choose a day.
to select
When the alarm rings, press any key to stop it.The snooze is then activated (will ring again every 5
minutes).To definitely stop it press
To activate / deactivate the alarm clock
A long press on
activates/deactivates the alarm clock with your own settings.
Extra
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To set the alarm ring tone type and ring tone volume
Press to enter the carousel menu
Scroll to Extra and press
to select
Scroll to Alarm clock and press
Scroll to Settings and press
Press to select Ring tones
to select
to select
Choose among the available ring tones and press
to select
Scroll to Ring tone volume and press
to select
Choose among the available volume levels and press
to select
Do Not Disturb mode
This feature allows you to screen calls after a certain time in the evening or when you do not want
to be disturbed. Enter the time and select the group(s) allowed to call you. If none of the 4 groups
is selected but the feature is activated, then nobody will be able to reach you.If the caller does not
belong to an allowed group, the handset and base station will remain silent, while the caller will hear
ringing.The answer machine (if activated) or the operator voice mail (network dependent) will answer
the call.The feature is deactivated by default. You need to subscribe to the Caller Line Identification
service (CLI).
To set the Do Not Disturb mode
Press to enter the carousel menu
Scroll to Extra and press
to select
Scroll to Do Not Disturb mode and press
to select
to select the day and press
Scroll to Set day, press
Scroll to Start time, enter the time and press
Scroll to Stop time, enter the time and press
Scroll to Allowed caller choice, activate the callers group(s) allowed to call you
and press to select
Warning! only allowed callers will be able to reach you during the selected day & time
A long press on
activates/deactivates this mode with your own settings.
Extra
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Sounds
Handset ring tones
Base ring tones
Group ring tones
Handset ring tone volume
Base ring tone volume
My ring tones*
Record personal melody
Settings
Handset ring tones
To set the external ring tone (ring tone for external calls)
Press to enter the carousel
Scroll to Sounds and press
to select
Press to select Handset ring tones
Press to select External ring tone
Browse through the list of ring tones and press
to select one
To set the internal ring tone (ring tone for internal calls)
Press to enter the carousel
Scroll to Sounds and press
to select
Press to select Handset ring tones
Scroll to Internal ring toneand press
to select
to select one
Browse through the list of ring tones and press
Base ring tones
only available for DECT 525
Press to enter the carousel
Scroll to Sounds and press
to select
Scroll to Base ring tonesand press
to select
to select one
Browse through the list of ring tones and press
Sounds
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Group ring tones
To set the group ring tones
There are 3 groups of callers (see p 40 Group settings).You can associate 1 ring tone to a group.
Press to enter the carousel
Scroll to Sounds and press
to select
Scroll to Group ring tonesand press
Scroll through the 3 different groups and press
Browse through the list of ring tones and press
to select
to select one
to select
Handset ring tone volume
Press to enter the carousel
Scroll to Soundsand press
to select
Scroll to Handset ring tone vol.and press
to select
The current level is heard, browse through the levels to hear them
Press to select the appropriate volume
Warning : We strongly advise to put the handset far from your ear when it is ringing.
Base ring tone volume
only available for DECT 525
Press to enter the carousel
Scroll to Sounds and press
to select
Scroll to Base ring tone volumeand press
to select
The current level is heard, browse through the levels to hear them
Press to select the appropriate volume
Sounds
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only available in the UK
My ring tones
This menu gives access to all available downloaded ring tones.These ring tones can be set on your
handset or on your base station (only available for DECT 525 base station) (see page 22).You can
store up to 3 downloaded ring tones.
To rename a downloaded ring tone (set on handset or on base station)
Press to enter the carousel
Scroll to Soundsand press
to select
Scroll to My ring tonesand press
to select
Press to select Handsetor scroll to Base stationand press
Browse through the list of downloaded ring tones and press
Press to select Change name
to select
to select
To delete a downloaded ring tone
Press to enter the carousel
Scroll to Soundsand press
to select
Scroll to My ring tones and press
to select
Press to select Handsetor scroll to Base stationand press
to select
to select
Browse through the list of downloaded ring tones and press
Scroll to Deleteand press
to select
only available for DECT 525
Record personal melody
To play a recorded melody
Press to enter the carousel
Scroll to Sounds and press
to select
Scroll to Record pers. melody and press
to select
Press to select Play
To record a new melody
Press to enter the carousel
Scroll to Sounds and press
to select
Scroll to Record pers. melody and press
to select
Sounds
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Scroll to Record newand press
to select
Press to start recording
To delete a recorded melody
Press to enter the carousel
Scroll to Sounds and press
to select
Scroll to Record pers. melody and press
Scroll to Deleleand press to select
to select
Press
to confirm
Settings
only available for DECT 525
To set the base loudspeaker volume
Press to enter the carousel
Scroll to Sounds and press
to select
to select
Scroll to Settings and press
Press to select Base loudspeaker vol.
Press to select the appropriate volume
To set the earpiece tone
Press to enter the carousel
Scroll to Sounds and press
to select
to select
Scroll to Settings and press
Scroll to Earpiece toneand press
to select
to select the appropriate setting
Browse through the options and press
Sounds
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To set the key & feedback tones
Press to enter the carousel
Scroll to Sounds and press
to select
to select
Scroll to Settings and press
Scroll to Key & feedback tonesand press
to select
to select
Press to select On or scroll to Offand press
To set the notification beep
Press to enter the carousel
Scroll to Sounds and press
to select
to select
Scroll to Settings and press
Scroll to Notification beepand press
to select
to select
Press to select On or scroll to Offand press
To activate/deactivate the music on hold
The feature allows the caller to hear music when the call is put on hold when transferring a call
from one handset to the other.
Press to enter the carousel
Scroll to Sounds and press
to select
to select
Scroll to Settings and press
Scroll to Music on holdand press
to select
to select
Press to select On or scroll to Offand press
Sounds
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Base station
Enable registration
Line settings
Service code settings
Enable registration
This feature allows you to register a DECT peripheral without keypad. Some DECT peripherals,
such as repeaters, do not have any keypad.A special menu-operated procedure is used to register
such peripherals to the base station.Also use the peripheral instructions to register it to the base
To register a DECT peripheral
Press to enter the carousel menu
Scroll to Base station and press
to select
Press to select Enable registration
Enter the peripheral code (RC code) and press
Follow the instructions in the peripheral manual
Line settings
To change the dial mode
Press to enter the carousel menu
Scroll to Base station and press
to select
to select
Scroll to Line settingsand press
Press to select Dial mode
Press to select Toneor scroll to Pulse and press
to select
Note: this setting allows you to select pulse dialling (also called “Loop disconnect” and used in
countries without DTMF tone dialling capability or using old PABX).
Base station
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To change the recall type
Press to enter the carousel menu
Scroll to Base station and press
to select
to select
Scroll to Line settingsand press
Scroll to Recall typeand press
to select
Press to select Short flashor scroll to Long flashand press
to select
Note: this setting is useful when using operator services.The use of some services accessed with
+1, +2 and +3 (call waiting, call forward...) will depend on the flash setting (short/long)
according to your installation type (ISDN, Public, PABX).
To change the configuration
Press to enter the carousel menu
Scroll to Base station and press
to select
to select
Scroll to Line settingsand press
Scroll to Choose country/oper.and press
Browse through the countries and press
Browse through the operator type and press
to select
to select the appropriate one.
to select the appropriate one.
To activate and deactivate the first ring
To prevent the phone from ringing when receiving an SMS, the first ring tone is deactivated.You can
activate it.
Press to enter the carousel menu
Scroll to Base station and press
Scroll to Line settingsand press
Scroll to First ringand press
to select
to select
to select
Choose between Onor Offand press
to select
Base station
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Service code settings
When you subscribe to extra services with your operator you may need to set some codes in your
phone.The default codes are the codes used by the main national operator.
If you subscribed to another operator you may need to change the codes.
Contact your network operator for more information on the services.
Press to enter the carousel menu
Scroll to Base station and press
to select
Scroll to Service code settingsand press
to select
to select
Browse through the list of services and press
Enter the code and press
Base station
56
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FAQ
1/ I have no dialling tone after having installed my phone. How do I solve this problem?
Check that you have connected your phone using the supplied line cable and not the one from any previous
phone (they are often wired differently).
Check that you have fully charged the handset according to the instructions given for the phone.
Check that the aerial icon (radio link with the base station) is displayed. If the handset is not registered you may
need to register it (see p.28).
2/ Can the handset be left on the base all the time?
Yes there is no “memory effect”.The handset can be left on the base station for all current models using NiMh batteries.
3/ Will my phone lose all recorded data (phonebooks entries, recorded messages) in the case of a
general power cut?
No it will not.The data recorded in your phone is not deleted in the case of a general power failure or when
you unplug your base station or when you replace the batteries.
4/ I have set up the date & time on my phone and the information given after a call is not correct.
Why?
If you have a ISDN phone installation, these parameters (date & time) may be transferred directly through the
ISDN to the phone. If you did not set-up the ISDN correctly this can explain why the information transmitted
is not correct. Set-up the date & time directly on the ISDN phone installation or, if this is not possible, call the
Operator/dealer who provided and installed the ISDN.
5/ I cannot use the answering machine of my Philips phone together with my Fax plugged into the
same line, why is this?
To avoid this, it is recommended to set up the number of rings before the answering machine switches on.
Example: if the network mail box or a fax is set to answer the calls after 4 rings, please set up your answering
machine on 3 rings.To set up the number of rings, please see p 34.
6/ What is CLI and how do I make it work?
CLI stands for Caller Line Identification and it is a special service that you may subscribe to from your network
operator. Once you have subscribed to the service, a CLI enabled phone will display the callers number (unless
withheld) as the phone rings so that you may decide whether or not to take the call.
7/ The CLI service does not work on my Philips phone, on my digital phone installation (ISDN,
ADSL). How do I solve this problem?
Our products are designed to work on an analogue network. If you plugged your PHILIPS phone into a digital
installation, the CLI may not be displayed upon incoming calls. Digital phone installations (ISDN) are not always
compatible with analogue phones as far as operator services are concerned.
You may find the information regarding compatibility in the user guide of your ISDN. If not, please contact the
ISDN manufacturer to check if the device is designed to display CLI on analogue phones. ISDN over 2 or 3
years old are generally not compatible with analogue phones for the CLI Service.
Note that the filters used with some ADSL lines can filter out part of the CLI signal and prevent the phone
from displaying CLI correctly. It is possible to purchase better ADSL filters that do not cause this problem.
FAQ
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8/ What is CNIP (Caller Name Identification)?
As with the CLI service this new feature is dependent on the Network and it has to be activated by your
Operator (by subscription). It will allow you to have the name of the caller displayed upon an incoming call.
This service may not be available from all Operators yet.We advise you to check with your Operator.
NB. If the name of the caller is registered in your phonebook upon an incoming call it will be the name you
have registered which will be displayed and not the one provided by the Operator.The data in your phonebook
will have priority over the Operator’s data in this particular case.
The CNIP uses the same technology as for the CLI.Therefore the limits of this service are identical (please
refer to the questions related to CLI if the service is not working properly). Remember that it only works with
alphanumeric display.
9/ How many telephones can I have?
All items of telephone equipment have Ringtone Equivalence Number* (REN), which is used to calculate the
number of items which may be connected to any one telephone line.
Your DECT 521/525 has a REN of 1.A total REN of 4 is allowed, if the total REN of 4 is exceeded, the tele-
phones may not ring.
With different telephone types there is no guarantee of ringing, even when the REN is less than 4.
10/ My answering machine does not record the messages left by my correspondents. How do I
solve this problem?
Check the operator voice mail box is not activated. If it is activated, set the answering machine so that it starts
recording first (set up the number of rings before the answering machine switches on).
11/ Which are the conditions required to be able to send an SMS ?
You must first have a subscription to Caller Display (CLI) service from your network operator as well as an
SMS service subscription from the appropriate provider.
12/ Is it possible to write, read send or receive an SMS when the other handset is in communica-
tion (DECT 521 and DECT 525 multi-handset packs only)?
No it is not possible.
13/ What happens if I send an SMS to a fixed line with no SMS phone ?
The correspondent could receive a vocal message (SMS provider dependent).
14/ Is it possible to send an SMS to a fixed line in another country ?
This feature depends on your provider. Please contact your provider for more details.
15/ How can I get the SMS centre number ?
One SMS centre number at least is pre-programmed in your DECT 521/DECT 525. However, should you need
to store another number, other numbers can be set into the phone from the menu SMS/SMS Settings/SMS
centre. Please check the incoming and outgoing centre numbers with the SMS provider or from the enclosed
addendum to your phone user manual.
16/ What is the destination box* useful for ?
This is the number of a personal SMS box. It is a way to send an SMS to someone’s personal box instead of
sending it to the default box, which is a kind of common box. If you send an SMS without specifying an SMS box
number (destination box), then the SMS will be sent to the default box if the receiver’s phone deals with multi-
boxes features (provider dependent).
17/ When using my SMS-enabled Philips phone with another SMS-enabled phone on the same
line, can it cause any problems ?
Yes, this will prevent the phones from receiving SMS.You need to deactivate the SMS feature on one of the
phones.Your DECT 521/DECT 525 has a feature which enables you to turn the SMS feature off. Go to menu
SMS/SMS Settings/Mode/Off
FAQ
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* only available in the UK
Troubleshooting
Telephone troubleshooting
PROBLEMS
CAUSES
SOLUTIONS
- Bad battery contact
- Dirty contact
- Move the handset slightly
- Clean the contact with a cloth
moistened with alcohol
The icon
does not
scroll when the handset is
placed on the base
- Battery is full
- No power
- No need to charge
No dialling tone
- Check the connections. Reset
the phone : unplug and plug back
in the mains
- Batteries are empty
- Charge the batteries at least 24
hours
- You are too far from the base station - Move closer to the base station
- Wrong cable
- Line adaptor not plugged to the
line cord
- Always use the cable provided
- Plug the line adaptor to the line
cord
No ring tone
- The ring tone is deactivated
- Increase the volume (page 50)
- The Do Not Disturb mode is ON - Deactivate it (page 48)
- No mains power
- The handset is too far from the
base station
- Check connections
- Move closer to the base station
The icon
The icon
does not appear
- Handset not registered to the
base station
- Register the handset to the base
(page 28)
is blinking
- Crackling on the line
-You are too far from the base
station
- Move closer to the base station
- The base station is too close to
electrical appliances, reinforced
concrete walls or metal door-
frames
- Move the base station to find a
better place (the higher the
better)
The handset displays ‘Not
available’
- The procedure to add a handset
has failed, try again
- Maximum number of handsets (6)
has been reached
- Disconnect and connect the
base station power supply. Follow
the procedure to register a
handset (page 28)
- when attempting to add
another handset to the base
station
- Un-register a handset
- Base station is already busy with
another handset (ie : phonebook)
- when using a handset
- Wait until it is available
Move the power pack or base
station as far as possible
The DECT 521/525 base station or
mains power pack are too close to
electrical appliances
Noise interference on your
radio or television
Caller Line Identification
(CLI) service does not work
- The service is not activated
- Check your subscription with
your network operator
Troubleshooting
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PROBLEMS
CAUSES
SOLUTIONS
A phonebook entry cannot
be memorised
The phonebook is full
Delete an entry to free memory
No new SMS are received
- SMS memory is full
- The SMS mode is deactivated
- Delete old SMS
- Activate it (p 25)
No SMS can be sent or
received
- The outgoing or incoming SMSC
number is not set or is wrong
- The destination box* is wrong
- SMS mode is OFF
- Refer to the SMS leaflet to get
the correct SMSC’s numbers
- See point 16 page 58
- Activate SMS mode (page 25)
- Contact your provider for more
information
-You have no subscription
- Another SMS-enabled phone is
also on your line
- There is a problem of
compatibility between operators
- The identity is withheld
- Deactivate the SMS mode on
one of the device.
- Contact your provider for more
information
- Show identity
No caller Id/ poor audio
quality/Poor connection
quality with broadband DSL
internet
- DSL filter(s)/splitter missing or
insufficient number of filters
- Make sure you have one DSL
filter plugged directly on each line
socket used in the house
- Check the modem and the
phone are plugged in the correct
filter slot (one specific for each)
- The filter(s) can be defective.
Replace it/them and make
another test
- Modem &/or phone plugged in
the wrong DSL filter slot
- Defective DSL filter(s)
only available in the UK
Answer machine troubleshooting
PROBLEMS
CAUSES
- The memory is full
- The answer only mode is activated - Select theAnswer & record mode
-The Answer & record is not
activated
SOLUTIONS
The answer machine does not
record messages
- Delete messages
- Press
The remote control access does The remote control access is not Activate the remote control
not work
activated
access (page 36)
It is not possible to record an
outgoing message
The memory is full
Delete messages
The DECT 525 hangs up during - 3 failed attempts to send a code - Enter the correct code
remote access
- Duration is too long
- Manage the remote control quicker
The answer machine stops
automatically
- The memory is full
- Message exceeds 3 minutes
- Play & delete messages
- Messages must not exceed 3 mn
Troubleshooting
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Index
A
M
Make calls 17, 25, 41, 43
Music on hold 53
Mute 18
Add new (phonebook) 40
Alarm clock 47
Answer a call 1, 17
Answer machine settings 33
N
B
Navigation in menus 16
Network 46
Notification beeps 53
Babysit mode 28, 39
Base keys 4
Base installation 15
Batteries & battery life 15
O
Outgoing messages 33
C
Call duration 47
Call forward 46
Call log settings 45
Call transfer 38
Call screening 35
Change name 41
Change number 41
Choose country/operator 55
Conference call 39
Conformity 12
P
PABX/PSTN 54
Phonebook 40
Predial 17
Pulse 54
R
Range 15
Read SMS 22
Recall type 55
Copy to phonebook 24
Recording quality 35
Record conversation 18
Record a memo 37
Record personal melody 51
Recording personal outgoing message 33
Redial 17
D
Date and time 29
Declaration of conformity 13
Define groups 42
Delete all (call log) 45
Delete call log entry 44
Delete an entry (phonebook) 42
Delete an SMS 24
Destination box 58 (n°16)
Dial mode 54
Register handset 28
Remote access to answer machine 36
Remote control code (answer machine) 36
Rename handset 29
Display contrast 30
Do Not Disturb mode 48
Ring tone type (alarm) 48
Ring tone volume (alarm) 48
Rings before answering (Answer machine) 34
E
Earpiece tone 52
Edition mode 19
Enable regisration (DECT peripheral) 54
S
Screening calls 35
Screen saver 16, 30
Send new SMS 21
Send SMS (from phonebook) 42
Send SMS (from call log) 44
Service codes settings 56
SMS box 25
F
FAQ 57
First ring 55
Forward SMS 23
SMS centre 26, 27
SMS mode 25
SMS settings 25
G
GAP 13
Groups 40, 50
H
T
Handset keys 2
Handset ring tones 49
Toll saver (Answer machine) 34
Tone 54
I
Idle mode 16
Intercom 18, 38
U
Unpacking your DECT 521/525 14
Unregister handset 28
K
V
Key & feedback tones 53
Keypad lock/unlock 2
View the call log 43
Voice language 34
Volume (earpiece) 18
Volume (ring tone) 50
L
Line settings 54
Listening to messages (Answer machine) 31
Local message (Memo) 37
Loudspeaker 2, 18
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