Philips Coffeemaker HD8855 User Manual

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02  
Type HD8855 / HD8857  
USER MANUAL  
PLEASE READ THIS USER MANUAL CAREFULLY BEFORE USING THE MACHINE.  
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CAUTION  
This appliance is for household use only. Any servicing, other than cleaning  
and user maintenance, should be performed by an authorized service center.  
Do not immerse machine in water. To reduce the risk of fire or electric shock,  
do not disassemble the machine. There are no parts inside the machine  
serviceable by the user. Repair should be done by authorized service personnel  
only.  
1. Check voltage to be sure that the voltage indicated on the nameplate  
corresponds with your voltage.  
2. Never use warm or hot water to fill the water tank. Use cold water only.  
3. Keep your hands and the cord away from hot parts of the appliance during  
operation.  
4. Never clean with scrubbing powders or harsh cleaners. Simply use a soft  
cloth dampened with water.  
5. For optimal taste of your coffee, use purified or bottled water. Periodic  
descaling is still recommended every 2-3 months.  
6. Do not use caramelized or flavored coffee beans.  
INSTRUCTIONS FOR THE POWER  
SUPPLY CORD  
A. A short power-supply cord (or detachable power-supply cord) is to be  
provided to reduce risks resulting from becoming entangled in or tripping  
over a longer cord.  
B. Longer detachable power-supply cords or extension cords are available  
and may used if care is exercised in their use.  
C. If a long detachable power-supply cord or extension cord is used,  
1. The marked electrical rating of the detachable power-supply cord or  
extension cord should be at least as great as the electrical rating of the  
appliance  
2. If the appliance is of the grounded type, the extension cord should be a  
grounding-type 3-wire cord, and  
3. The longer cord should be arranged so that it will not drape over the  
counter top or table top where it can be pulled on by children or tripped  
over.  
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2
ENGLISH  
Congratulations on your purchase of a Saeco Exprelia EVO  
full automatic espresso machine!  
To fully benefit from the support that Saeco offers, please  
register your product at www.philips.com/welcome.  
This user manual applies to HD8855 and HD8857.  
The machine is suitable for preparing espresso coffees using  
whole coffee beans. It is supplied with a milk carafe so you  
can prepare perfect cappuccino or latte macchiato in a  
quick and easy way. In this user manual you will find all the  
information you need to install, use, clean and descale your  
machine.  
CONTENTS  
IMPORTANT..................................................................................................... 4  
Safety instructions ....................................................................................................................................4  
Warning ....................................................................................................................................................4  
Caution .....................................................................................................................................................5  
Compliance with standards ......................................................................................................................5  
INSTALLATION ................................................................................................. 6  
Product overview......................................................................................................................................6  
General description...................................................................................................................................7  
PREPARING FOR USE........................................................................................ 8  
Machine packaging...................................................................................................................................8  
Machine installation.................................................................................................................................8  
USING THE MACHINE FOR THE FIRST TIME ........................................................11  
Automatic rinse/self-cleaning cycle ........................................................................................................11  
Manual rinse cycle...................................................................................................................................11  
Measuring and programming water hardness ........................................................................................13  
“INTENZA+”water filter installation .......................................................................................................15  
Replacing the “INTENZA+”water filter....................................................................................................17  
ADJUSTMENTS................................................................................................18  
Saeco Adapting System...........................................................................................................................18  
Adjusting the ceramic coffee grinder.......................................................................................................18  
Adjusting coffee crema and intensity (Saeco Brewing System) ...............................................................19  
Adjusting the aroma (coffee strength) ....................................................................................................20  
Adjusting the dispensing spout...............................................................................................................20  
Adjusting the coffee length ....................................................................................................................22  
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3
ESPRESSO, COFFEE AND LONG COFFEE BREWING...............................................23  
Espresso, coffee and long coffee brewing using coffee beans .................................................................23  
Espresso, coffee and long coffee brewing using pre-ground coffee .........................................................24  
MILK CARAFE..................................................................................................26  
Filling the milk carafe..............................................................................................................................26  
Inserting the milk carafe.........................................................................................................................27  
Removing the milk carafe .......................................................................................................................28  
Emptying the milk carafe........................................................................................................................29  
CAPPUCCINO BREWING...................................................................................30  
Adjusting the cappuccino length.............................................................................................................32  
LATTE MACCHIATO BREWING ...........................................................................33  
Adjusting the latte macchiato length......................................................................................................35  
SPECIAL BEVERAGES .......................................................................................36  
Hot milk .................................................................................................................................................36  
Hot water dispensing ..............................................................................................................................37  
Steam dispensing....................................................................................................................................38  
BEVERAGE PROGRAMMING .............................................................................39  
Cappuccino programming.......................................................................................................................40  
Hot water programming .........................................................................................................................41  
MACHINE PROGRAMMING ...............................................................................42  
General menu .........................................................................................................................................43  
Display menu ..........................................................................................................................................43  
Water menu ............................................................................................................................................44  
Maintenance menu.................................................................................................................................45  
Factory Setting........................................................................................................................................45  
CLEANING AND MAINTENANCE ........................................................................46  
Daily cleaning of the machine.................................................................................................................46  
Daily cleaning of water tank....................................................................................................................47  
Daily cleaning of the milk carafe: AUTO CLEAN cycle (after each use)......................................................48  
Weekly cleaning of the machine ............................................................................................................48  
Weekly cleaning of the milk carafe .........................................................................................................50  
Weekly cleaning of the brew group.........................................................................................................52  
Monthly cleaning of the milk carafe........................................................................................................54  
Monthly lubrication of the brew group...................................................................................................57  
Monthly cleaning of the brew group with “Coffee Oil Remover”..............................................................58  
Monthly cleaning of the coffee bean hopper...........................................................................................60  
DESCALING.....................................................................................................61  
MEANING OF THE DISPLAY...............................................................................65  
TROUBLESHOOTING ........................................................................................67  
ENERGY SAVING..............................................................................................70  
Stand-by .................................................................................................................................................70  
Screen saver ............................................................................................................................................70  
Disposal ..................................................................................................................................................71  
TECHNICAL SPECIFICATION..............................................................................72  
GUARANTEE AND SERVICE ...............................................................................72  
Guarantee ...............................................................................................................................................72  
Service ....................................................................................................................................................72  
ORDERING MAINTENANCE PRODUCTS .............................................................73  
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4
ENGLISH  
IMPORTANT  
Safety instructions  
This machine is equipped with safety features. Nevertheless read the safety  
instructions carefully and only use the machine as described in these  
instructions to avoid accidental injury or damage.  
Keep this user manual for future reference.  
The term WARNING and this sign warn against possible severe injuries,  
danger to life and/or damage to the machine.  
The term CAUTION and this sign warn against slight injuries and/or dama-  
ge to the machine.  
Warning  
Connect the machine to a wall socket which is properly wired. Its main  
voltage should comply with the technical data of the appliance.  
Do not let the mains cord hang over the edge of a table or counter, or  
touch hot surfaces.  
Never immerse the machine, mains plug or mains cord in water (dan-  
ger of electrical shock).  
Never direct the hot water jet towards body parts (danger of burning).  
Do not touch hot surfaces. Use handles and knobs.  
Remove the mains plug from the wall socket:  
-
-
-
If a disturbance occurs.  
If the machine will not be used for a long time.  
Before cleaning the machine.  
Pull on the plug, not on the mains cord. Do not touch the mains plug  
with wet hands.  
Do not use the machine if the mains plug, the mains cord or the machi-  
ne itself is damaged.  
Do not make any modifications to the machine or its mains cord. Only  
have repairs carried out by a service centre authorized by Philips to  
avoid a hazard.  
This machine is not intended for use by persons (including children)  
with reduced physical, sensory or mental capabilities, or lack of expe-  
rience and knowledge, unless they have been given supervision or  
instruction concerning use of the machine by a person responsible for  
their safety.  
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Children should be supervised to ensure that they do not play with the  
machine.  
Never insert fingers or other objects into the coffee grinder.  
Caution  
The machine is for household use only. It is not intended for use in en-  
vironments such as staff kitchens of shops, offices, farms or other work  
environments.  
Always put the machine on a flat and stable surface.  
Do not place the machine on a hot plate, directly next to a hot oven,  
heater or similar source of heat.  
Only put coffee beans into the coffee bean hopper. If ground coffee,  
instant coffee or any other substance is put in, it may damage the  
machine.  
Allow the machine to cool before putting on or taking off .  
Never use warm or hot water to fill the water tank. Use cold water only.  
Never clean with scrubbing powders or harsh cleaners. Simply use a  
soft cloth dampened with water.  
Descale your machine regularly. The machine indicates when desca-  
ling is needed. Not doing this will make your appliance stop working  
properly. In this case repair is not covered under your warranty!  
Do not keep the machine at temperature below 0 degree Celsius.  
Residue water in the heating system may freeze and cause damage.  
Do not leave water in the water tank when the machine is not used  
over a longer period of time. The water can become contaminated. Use  
fresh water every time you use the machine.  
Compliance with standards  
The machine complies with art.13 of the Italian Legislative Decree dated 25  
July 2005, no. 151 “Implementation of the directives 2005/95/EC, 2002/96/EC  
and 2003/108/EC on the restriction of the use of certain hazardous substan-  
ces in electrical and electronic equipment, as well as waste disposal.  
This machine complies with EU directive 2002/96/EC.  
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6
INSTALLATION  
Product overview  
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General description  
1. Water tank  
2. Pre-ground coffee compartment  
3. Service door  
4. Dispensing spout  
5. Hot water/steam wand  
6. Full drip tray indicator  
7. Coffee bean hopper with lid  
8. Grinder adjustment  
9. Control panel  
10. Carafe coupling cap  
11. Drip tray (external)  
12. Brew group  
13. Coffee grounds drawer  
14. Drip tray (internal)  
15. Service door button  
16. Power cord socket  
17. Power button  
18. Milk carafe  
19. Coffee oil remover – to be purchased separately  
20. Descaling solution – to be purchased separately  
21. INTENZA+ water filter – to be purchased separately  
22. Pre-ground coffee scoop  
23. Grease for brew group  
24. Water hardness test  
25. Cleaning brush  
26. Power cord  
27. Espresso button  
28. Coffee button  
29. Cappuccino button  
30. Long Coffee button  
31. “Special beveragebutton  
32. “Aroma- Pre-ground coffee button  
33. “OKbutton  
34. “ESCbutton  
35. “MENU” button  
36. Carafe cleaning cycle activation button (Clean)  
37. Stand-by button  
38. Latte macchiato button  
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ENGLISH  
PREPARING FOR USE  
Machine packaging  
The original packaging has been designed and constructed to protect the  
machine during transport. We recommend keeping the packaging material  
for possible future transport.  
Machine installation  
1 Remove the drip tray with grill from the packaging.  
2 Remove the machine from the packaging.  
3 For best use, it is recommended to:  
Choose a safe, level surface, where there will be no danger of over-  
turning it or being injured.  
Choose a location that is sufficiently well-lit, clean and near an  
easily reachable socket.  
Allow for a minimum distance from the sides of the machine as  
shown in the illustration.  
4 Attach the drip tray (external) with grill to the machine. Make sure it is  
placed correctly.  
Note:  
The drip tray collects the water that comes out of the dispensing spout  
during each rinse/self-cleaning cycle as well as coffee that might be spilled  
during beverage preparation. Empty and clean the drip tray daily and each  
time the full drip tray indicator is raised.  
Caution:  
NEVER remove the drip tray when the machine has just been turned  
on. Wait a couple of minutes, since the machine will carry out a rinse/  
self-cleaning cycle.  
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ENGLISH  
9
5 Open the lid and remove the water tank by the handle.  
6 Rinse the water tank under fresh water.  
7 Fill the tank with fresh water up to the MAX level and re-insert it into  
the machine. Make sure it is fully inserted.  
Caution:  
Never fill the water tank with warm, hot, sparkling water or any other  
liquid, as this may cause damage to the water tank and the machine.  
8 Open the lid of the coffee bean hopper and take out the inner lid.  
9 Slowly pour coffee beans into the hopper. Put the inner lid back and  
close the lid.  
Note:  
Do not pour too many coffee beans into the coffee bean hopper as this will  
reduce the grinding performance of the machine.  
Caution:  
Only coffee beans must be put into the coffee bean hopper. Ground  
coffee, instant coffee, caramelized coffee or any other object may  
damage the machine.  
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10 ENGLISH  
10 Insert the plug into the socket located on the back of the machine.  
11 Insert the plug on the other end of the power cord into a wall socket  
with suitable power voltage.  
12 Switch the power button to “Ito turn on the machine.  
13 This page will be displayed. Select the desired language by pressing  
LANGUAGE  
the scrolling buttons “ or “ ” .  
ITALIANO  
ENGLISH  
DEUTSCH  
14 Press the “ button to confirm.  
LANGUAGE  
ITALIANO  
ENGLISH  
DEUTSCH  
Note:  
If no language is selected, you will be requested to select it the next time  
the machine is started.  
15 The machine is heating-up.  
HEATING UP…  
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ENGLISH 11  
USING THE MACHINE FOR THE FIRST TIME  
Automatic rinse/self-cleaning cycle  
When warm-up is completed, the machine automatically performs a rinse/  
self-cleaning cycle of the internal circuit with fresh water. This takes less  
than a minute.  
16 Place a container under the dispensing spout to catch the small  
amount of water which will be dispensed.  
17 This page will be displayed. Wait for the cycle to finish automatically.  
RINSING  
P  
Note:  
You can stop dispensing by pressing the “ESCbutton.  
18 When the above steps are completed, the machine shows this display.  
Manual rinse cycle  
You need to initiate this, when using the machine for the first time.  
During this process you activate the coffee brewing cycle and fresh water  
flows through the dispensing spout. This takes a few minutes.  
1 Place a container under the dispensing spout.  
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12 ENGLISH  
2 Select the pre-ground coffee brewing function by pressing the “  
button. The machine shows this icon “ .  
3 Press the “  
button.  
4 Press the “OKbutton. The machine starts dispensing water.  
OK  
INSERT  
GROUND COFFEE  
AND PRESS OK  
ESC  
Note:  
Do not add pre-ground coffee into the compartment.  
5 When the dispensing has finished, empty the container and place it  
under the hot water/steam wand.  
6 Press the “  
button.  
7 Press the “ button to scroll the pages. Press “OKto select HOT WA-  
TER.  
SPECIAL BEVERAGES  
HOT MILK  
HOT WATER  
STEAM  
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ENGLISH 13  
8 Once the water has been dispensed, remove and empty the container.  
9 Repeat the process from step 5 to step 8 until the water tank is empty.  
Then, continue with step 10.  
10 At the end, fill the water tank again up to the MAX level. Now the ma-  
chine is ready for brewing coffee.  
Note:  
When you haven’t used the machine for 2 or more weeks, the machine  
will automatically perform an automatic rinse/self-cleaning cycle after  
you switch it on. Thereafter you need to initiate the manual rinse cycle as  
described above.  
The automatic rinse/self-cleaning cycle is also initiated automatically when  
starting up the machine (with cold boiler), when the machine is preparing  
to go into stand-by mode or after you have pressed the “ button to turn  
off the machine (after a coffee has been brewed).  
Measuring and programming water hardness  
Measuring water hardness is very important for defining the frequency in  
which the machine has to be descaled and to install the “INTENZA+water  
filter (for more detail on the water filter see next chapter).  
To measure the water hardness follow the steps below:  
1 Immerse the water hardness test strip provided with the machine in  
water for 1 second.  
Note:  
The test strip can only be used for one measurement.  
2 Wait for one minute.  
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14 ENGLISH  
3 Check how many squares have changed the colour to red and then  
consult the table.  
Note:  
The numbers on the water hardness test strip correspond to the water  
hardness adjustment settings.  
More precisely:  
1 = 1 (very soft water)  
2 = 2 (soft water)  
3 = 3 (hard water)  
4 = 4 (very hard water)  
The letters correspond to the references that are located at the base of the  
“INTENZA+water filter (see next chapter for this).  
4 Now you can program the water hardness setting. Press “MENU” but-  
ton to access the machine main menu.  
Note:  
The machine is supplied with standard water hardness setting, suitable for  
most of the type of water.  
5 Press the “ button to scroll down the pages. Press “OKto select  
MACHINE MENU.  
2
MENU  
BEVERAGE MENU  
MACHINE MENU  
1
1
6
Press the “ button to select WATER MENU. Press “OKto confirm.  
2MACHINE MENU  
DISPLAY MENU  
WATER MENU  
MAINTENANCE  
7 Select HARDNESS option by pressing the “OKbutton and set the water  
hardness value.  
WATER MENU  
HARDNESS  
ENABLE FILTER  
ACTIVATE FILTER  
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ENGLISH 15  
“INTENZA+” water filter installation  
We recommend you to install the “INTENZA+water filter as this prevents  
lime scale to build up in your machine and preserves a more intense aroma  
to your espresso coffee.  
You can purchase separately the INTENZA+ water filter. Please refer to the  
ordering maintenance products chapter in this user manual for further  
details.  
Water is a crucial part of every espresso, so it’s most important to always  
have it professionally filtered. Using the “INTENZA+water filter will prevent  
mineral deposits from building up and improve your water quality.  
1 Remove the small white filter from the water tank and store it in a dry  
place.  
2 Remove the “INTENZA+” water filter from its packaging, immerse it ver-  
tically (with the opening positioned upwards) in cold water and gently  
press the sides so as to let the air bubbles out.  
3 Set the filter according to the measurements performed (see previous  
chapter) and indicated on the base of the filter:  
A = Soft water – equals 1 or 2 on the test strip  
B = Hard water (standard) – equals 3 on the test strip  
C = Very hard water – equals 4 on the test strip  
4 Put the filter into the empty water tank. Press it until it cannot move  
further down.  
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16 ENGLISH  
5 Fill the water tank up to MAX level with fresh water and reinsert it into  
the machine.  
6 Place a large container (1,5 lt) under the hot water / steam wand.  
7 Press the “MENUbutton to access the machine main menu.  
2
MENU  
BEVERAGE MENU  
MACHINE MENU  
8 Press the “ button to scroll down the pages. Press “OKto select  
MACHINE MENU.  
1
1
9
Press the “ button to select WATER MENU. Press “OKto confirm.  
2MACHINE MENU  
DISPLAY MENU  
WATER MENU  
MAINTENANCE  
10 Select ACTIVATE FILTER, and then press “OK.  
2 WATER MENU  
ENABLE FILTER  
ACTIVATE FILTER  
1
11 Press the “OKbutton to confirm that you want to start the filter activa-  
OK  
ACTIVATE FILTER?  
tion procedure.  
ESC  
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ENGLISH 17  
12 Press the “OKbutton to confirm that you have inserted the water filter  
OK  
and filled the water tank.  
INSERT FILTER.  
FILL THE TANK  
13 Press the “OKbutton to confirm that a container is placed under the  
OK  
water spout.  
PLACE A CONTAINER  
UNDER THE  
WATER SPOUT  
14 The machine starts dispensing water. This page will be displayed. Once  
ACTIVATE FILTER  
the machine stop dispensing, remove the container.  
Replacing the “INTENZA+” water filter  
When the “INTENZA+water filter needs to be replaced with a new one,  
this icon is displayed “  
”.  
1 Replace the filter as described in the previous chapter.  
2 The machine is now programmed to manage a new filter.  
Note:  
If the filter is already installed and you want to remove - but not replace it,  
select the “ENABLE FILTERoption and set it to OFF.  
2 WATER MENU  
HARDNESS  
ENABLE FILTER  
ACTIVATE FILTER  
If there is no “INTENZA+water filter installed, insert the small white filter  
previously removed into the water tank.  
1
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18 ENGLISH  
ADJUSTMENTS  
The machine allows for certain adjustments so that you can brew the best  
tasting coffee possible.  
Saeco Adapting System  
Coffee is a natural product and its characteristics may change according to  
its origin, blend and roast. The machine is equipped with a self-adjusting  
system that allows the use of all types of coffee beans available on the  
market (not for caramelized beans).  
The machine automatically adjusts itself after brewing several cups of  
coffee to optimize the extraction of the coffee to the compactness of the  
ground coffee.  
Adjusting the ceramic coffee grinder  
Ceramic coffee grinders always guarantee accurate grinding for every  
coffee blend and prevent the beans from overheating.  
This provides for full aroma preservation, delivering the truly Italian taste in  
every cup.  
Warning:  
The ceramic coffee grinder contains moving parts that may be dange-  
rous. Therefore, do not insert fingers and/or other objects. Turn off the  
machine by pressing the ON/OFF button and remove the plug from  
the socket before carrying out any type of operation inside the coffee  
bean hopper.  
You can adjust the ceramic grinders to set the coffee grinding to your  
personal taste.  
Warning:  
The grinder adjustment knob, inside the coffee bean hopper, must be  
turned only when the ceramic coffee grinder is working.  
This adjustment can be carried out by pressing and turning the grinder  
adjustment knob inside the coffee bean hopper.  
1 Open the lid of the coffee bean hopper.  
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ENGLISH 19  
2 Press and turn the grinder adjustment knob one notch at a time. You  
will taste the difference after brewing 2-3 cups of espresso.  
3 The reference marks on the coffee bean hopper lid indicate the grind  
setting. There are 8 different grind settings to choose from:  
-
Very coarse grind ( ) : lighter taste, for dark roasted coffee blends  
To  
-
Very fine grind ( ) : bolder taste, for light roasted coffee blends  
When you adjust the ceramic coffee grinder to a finer setting, your coffee  
will taste stronger. For a milder coffee taste, adjust the ceramic coffee  
grinder to a coarser setting.  
Adjusting coffee crema and intensity (Saeco Brewing System)  
The Saeco Brewing System (SBS) allows you to control the coffee crema  
and taste intensity by adjusting the coffee flow speed during the brewing  
cycle.  
-
By turning the dial knob counter clock wise you increase the flow  
speed resulting in a milder coffee intensity and less crema.  
-
By turning the dial knob clock wise you reduce the flow speed resul-  
ting in a stronger coffee intensity and more crema.  
Note:  
The coffee flow speed may be adjusted while brewing.  
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20 ENGLISH  
Adjusting the aroma (coffee strength)  
Choose your favorite coffee blend and adjust the amount of coffee to be  
grounded until they meet your personal taste. You can also select the pre-  
ground coffee function.  
Note:  
Selection must be made prior to selecting coffee.  
The machine allows you to adjust the right quantity of ground coffee for  
each product. The standard adjustment for each product can be set in the  
“BEVERAGE MENU(see the Beverage Programming chapter, Coffee Quanti-  
ty option).  
CAPPUCCINO  
COFFEE QUANTITY  
PREBREWING  
COFFEE TEMPERATURE  
1 To temporarily change the amount of coffee ground, press the “  
button on the control panel.  
2 The aroma changes by one degree, according to the selected amount:  
= mild dose  
= medium dose  
= strong dose  
= The beverage is brewed by using the pre-ground coffee  
Adjusting the dispensing spout  
The height of the dispensing spout can be adjusted to better fit the  
dimensions of the cups that you wish to use.  
Move the dispensing spout up or down with your fingers to adjust its  
height as shown in the image.  
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ENGLISH 21  
The recommended positions are:  
For the use of small cups;  
For the use of large cups;  
For the use of latte macchiato cups.  
Note:  
The dispensing spout can also be removed to allow the use of very large  
containers.  
Two cups can be placed under the dispensing spout to brew two cups of  
coffee at the same time.  
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22 ENGLISH  
Adjusting the coffee length  
The machine allows you to adjust the amount of brewed coffee or milk  
according to your taste and the size of your cups.  
Each time one of the buttons “  
”, “  
and “  
is pressed, the machi-  
ne brews a pre-set amount of product. Each button may be individually  
programmed for a specific brew setting.  
The following procedure describes the programming of the “  
button.  
1 Place a cup under the dispensing spout.  
2 Press and hold the “  
button until the “MEMO” icon is displayed.  
Then release the button. The machine is now programming.  
The machine starts brewing coffee.  
ESPRESSO  
MEMO  
3 When the “STOPicon is displayed, press the “ESCbutton as soon as  
the desired amount of coffee is reached.  
ESPRESSO  
MEMO  
STOP  
Now the button “  
is programmed; each time it is pressed, the machine  
will brew the same amount of espresso that was just programmed.  
Note:  
To program the “  
followed.  
”, “  
and “  
buttons, the same steps should be  
You should always use the “ESCbutton to stop brewing coffee when the  
desired amount of coffee is reached.  
You can also adjust the beverage length through the “BEVERAGE MENU”  
(see the Beverage Programming chapter, Coffee Length option).  
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ENGLISH 23  
ESPRESSO, COFFEE AND LONG COFFEE BREWING  
Before brewing coffee, make sure that there are no warnings shown on the  
display, and that the water tank and coffee bean hopper are filled.  
Espresso, coffee and long coffee brewing using coffee beans  
1 Place 1 or 2 cups under the dispensing spout.  
2 Press the “  
button for an espresso, the “  
the “ button for a long coffee.  
button for a coffee,  
3 To brew 1 cup of espresso, coffee or long coffee, press the desired  
button once. This page will be displayed.  
ESPRESSO  
4 To brew 2 cups of espresso, coffee or long coffee, press the desired  
button twice consecutively. This page will be displayed.  
2 x ESPRESSO  
Note:  
In this operating mode, the machine automatically grinds and doses the  
correct amount of coffee. Brewing two espressos requires two grinding  
and brewing cycles, automatically carried out by the machine.  
ESPRESSO  
STOP  
5 After the pre-brewing cycle, coffee begins to pour out of the dispen-  
sing spout.  
6 Coffee brewing stops automatically when the pre-programmed level is  
reached; it is possible to stop earlier by pressing “ESCbutton.  
ESPRESSO  
STOP  
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24 ENGLISH  
Espresso, coffee and long coffee brewing using pre-ground coffee  
This function allows to use pre-ground and decaffeinated coffee.  
With the pre-ground coffee function you can only brew one coffee at a  
time.  
1 To select the pre-ground coffee function, press the “ button until  
this icon “  
is displayed.  
2 Place a cup under the dispensing spout.  
3 Press the “  
button for an espresso, the “  
the “ button for a long coffee. The brewing cycle starts.  
button for a coffee,  
4 This page will be displayed.  
OK  
INSERT  
GROUND COFFEE  
AND PRESS OK  
ESC  
5 Lift the pre-ground coffee compartment lid and add one scoop of  
pre-ground coffee to the compartment. Use only the measuring scoop  
supplied with the machine. Then close the pre-ground coffee com-  
partment lid.  
Warning:  
Add only pre-ground coffee to the pre-ground coffee compartment.  
Other substances and objects may cause severe damages to the ma-  
chine. Such damages will not be covered by warranty.  
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ENGLISH 25  
6 Press “OKto confirm and start brewing.  
OK  
INSERT  
GROUND COFFEE  
AND PRESS OK  
ESC  
7 After the pre-brewing cycle, coffee begins to pour out of the dispen-  
sing spout.  
8 Coffee brewing stops automatically when the pre-programmed level is  
reached; it is possible to stop earlier by pressing the “ESCbutton.  
After brewing the product, the machines returns to the main menu.  
Repeat the steps described above to brew more coffees using pre-ground  
coffee.  
Note:  
If the OK button to start brewing is not pressed within 30 seconds the  
machine will return to the main menu and discharge any inserted coffee  
into the coffee grounds drawer.  
If no pre-ground coffee is poured into the compartment, only water will be  
dispensed.  
If the dose is excessive and 2 or more measuring scoops of coffee are used,  
the machine will not brew the product. Only water will be dispensed and  
any ground coffee will be discharged into the coffee grounds drawer.  
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26 ENGLISH  
MILK CARAFE  
This chapter explains how to use a milk carafe to prepare a cappuccino,  
latte macchiato or hot milk.  
Note:  
Before using the milk carafe, clean it thoroughly as described in the chap-  
ter “Cleaning and Maintenancechapter.  
We recommend to fill it with cold milk (approx. 5°C). After use, put the cara-  
fe back in the refrigerator. DO NOT leave the milk out of the refrigerator for  
more than 15 minutes.  
Warning:  
Do not pour any other liquid than water for cleaning or milk into the  
carafe.  
Filling the milk carafe  
The milk carafe needs be filled before use.  
1 Open the milk carafe dispenser by turning it clockwise until it locks  
into place.  
2 Press the release buttons and lift the lid.  
3 Pour the milk into the milk carafe: the milk level must be between the  
minimum (MIN) and maximum (MAX) level indicator shown on the  
milk carafe.  
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ENGLISH 27  
4 Place back the lid and close the milk carafe dispenser by turning it  
counter clockwise.  
The milk carafe is now ready to use.  
Inserting the milk carafe  
1 Slightly tilt the milk carafe and then insert the front part into the ma-  
chine.  
C
At this stage the carafe holes (A) are lower than the couplings (C). The  
pins (B) are located at the same height of the guides (D).  
2
A
D
B
B
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28 ENGLISH  
3 Push the carafe towards the bottom while rotating at the same time,  
until it is locked at the (external) drip tray (E).  
Caution:  
Do not use force while inserting the carafe.  
E
Removing the milk carafe  
1 Close the milk carafe dispenser by turning it counter clockwise.  
2 Rotate the carafe upwards until it releases from the (external) drip tray  
(E).  
E
3 Pull away from the machine until it is completely detached.  
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ENGLISH 29  
Emptying the milk carafe  
1 Open the milk carafe dispenser by turning it clockwise.  
2 Press the release buttons to allow the lid removal.  
3 Lift the lid. Empty the milk carafe and clean it properly.  
Note:  
After each use, clean the milk carafe as described in the “Cleaning and  
Maintenancechapter.  
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30 ENGLISH  
CAPPUCCINO BREWING  
Warning:  
Danger of scalding! Dispensing may be preceded by short sprays of  
milk and steam. Risk of burning.  
Never seize the carafe handle during the cleaning cycle: risk of scal-  
ding! Wait until the end of the cycle before removing the milk carafe.  
1 Fill the milk carafe with milk. The level must be between the minimum  
(MIN) and maximum (MAX) indication on the milk carafe.  
Note:  
Use cold (~5°C / 41°F) milk with a protein content of at least 3% to ensure  
optimum results when preparing a cappuccino. You can use whole milk or  
low-fat milk depending on your personal taste.  
2 Place back the milk carafe lid and insert the carafe into the machine.  
3 Place a cup under the coffee dispensing spout.  
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ENGLISH 31  
4 Open the milk carafe dispenser by turning it clockwise.  
5 Press the “  
button to start the brewing process.  
6 The machine is heating up.  
CAPPUCCINO  
PLEASE WAIT …  
Note:  
The machine requires more waiting time for heating up if the ECOMODE is  
activated. For further details see the chapter MACHINE PROGRAMMING.  
7 When the machine shows the following page, the machine pours  
frothed milk.  
CAPPUCCINO  
The pouring can be stopped earlier by pressing the “ESCbutton.  
STOP  
8 Once the milk froth has been poured, the machine brews coffee. The  
brewing can be stopped earlier by pressing the “ESCbutton.  
CAPPUCCINO  
STOP  
9 Remove the cup and close the milk dispenser by turning it counter  
clockwise.  
10 Wait a few seconds. The machine starts the automatic cleaning process  
(see the Cleaning and Maintenance chapter).  
11 When the cleaning cycle is finished, remove the milk carafe and put it  
in the refrigerator.  
For preparing a hot milk, see chapter SPECIAL BEVERAGES.  
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32 ENGLISH  
Adjusting the cappuccino length  
Each time the “  
button is pressed, the machine brews a pre-set quanti-  
ty of cappuccino into the cup.  
The machine allows you to adjust the amount of cappuccino according to  
your taste and the size of your cups.  
1 Fill the milk carafe with milk and install it into the machine.  
2 Place a cup under the dispensing spout and open the milk carafe  
dispenser by turning it clockwise.  
3 Press and hold the “  
button until the “MEMO” notice appears on  
the display. Then release the button. The machine is now program-  
ming.  
4 The machine is heating up.  
CAPPUCCINO  
MEMO  
PLEASE WAIT …  
5 When the machine shows this display, it starts to pour milk froth into  
the cup. Press the “ESC” button as soon as the desired amount of milk  
is reached.  
CAPPUCCINO  
MEMO  
STOP  
6 Once the milk froth has been poured, the machine starts brewing  
coffee. When the desired coffee quantity is reached, press the “ESC”  
button.  
CAPPUCCINO  
MEMO  
STOP  
Now the “  
button is programmed. Every time it is pressed, the machine  
will brew the same amount that has just been set.  
Note:  
You can also adjust the beverage length through the BEVERAGE MENU (see  
the Beverage Programming chapter).  
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ENGLISH 33  
LATTE MACCHIATO BREWING  
Warning:  
Danger of scalding! Dispensing may be preceded by short sprays of  
milk and steam. Risk of burning.  
Never seize the carafe handle during the cleaning cycle: risk of scal-  
ding! Wait until the end of the cycle before removing the milk carafe.  
1 Fill the milk carafe with milk. The level must be between the minimum  
(MIN) and maximum (MAX) indication on the milk carafe.  
Note:  
Use cold (~5°C / 41°F) milk with a protein content of at least 3% to ensure  
optimum results when preparing a cappuccino. You can use whole milk or  
low-fat milk depending on your personal taste.  
2 Place back the milk carafe lid and insert the carafe into the machine.  
3 Place a cup under the coffee dispensing spout.  
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34 ENGLISH  
4 Open the milk carafe dispenser by turning it clockwise.  
5 Press the “ button to start the brewing process.  
6 The machine is heating up.  
LATTE MACCHIATO  
PLEASE WAIT …  
Note:  
The machine requires more waiting time for heating up if the ECOMODE is  
activated. For further details see the chapter MACHINE PROGRAMMING.  
7 When the machine shows the following page, the machine pours  
frothed milk. The pouring can be stopped earlier by pressing the “ESC”  
button.  
LATTE MACCHIATO  
STOP  
8 Once the milk froth has been poured, the machine brews coffee. The  
brewing can be stopped earlier by pressing the “ESC” button.  
LATTE MACCHIATO  
STOP  
9 Remove the cup and close the milk dispenser by turning it counter  
clockwise.  
10 Wait a few seconds. The machine starts the automatic cleaning process  
(see the Cleaning and Maintenance chapter).  
11 When the cleaning cycle is finished, remove the milk carafe and put it  
in the refrigerator.  
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ENGLISH 35  
Adjusting the latte macchiato length  
Each time the “ button is pressed, the machine brews a pre-set quantity  
of latte macchiato into the cup.  
The machine allows you to adjust the amount of latte macchiato according  
to your taste and the size of your cup.  
1 Fill the milk carafe with milk and install it into the machine.  
2 Place a cup under the dispensing spout and open the milk carafe  
dispenser by turning it clockwise.  
3 Press and hold the “ button until the “MEMO” icon is displayed.  
Then release the button. The machine is now programming.  
4 The machine is heating up.  
LATTE MACCHIATO  
MEMO  
PLEASE WAIT …  
5 When the machine shows this display, it starts to pour milk froth into  
the cup. Press the “ESC” button as soon as the desired amount of milk  
is reached.  
LATTE MACCHIATO  
MEMO  
STOP  
6 Once the milk froth has been poured, the machine starts brewing  
coffee. When the desired coffee quantity is reached, press the “ESC”  
button.  
LATTE MACCHIATO  
MEMO  
STOP  
Now the “ button is programmed. Each time it is pressed, the machine  
will brew the same amount that was just programmed.  
Note:  
You can also adjust the beverage length through the BEVERAGE MENU (see  
the Beverage Programming chapter).  
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36 ENGLISH  
SPECIAL BEVERAGES  
The machine is designed to brew more products than the ones described  
before. For this follow the steps below.  
1 Press the “  
button to enter the SPECIAL BEVERAGES menu.  
2 Select the desired beverage by pressing the “ or “ scrolling but-  
ton.  
SPECIAL BEVERAGES  
HOT MILK  
HOT WATER  
STEAM  
3 When the desired beverage has been selected, press the “OKbutton  
to start the preparation.  
SPECIAL BEVERAGES  
HOT MILK  
HOT WATER  
STEAM  
Note:  
When you press the “  
button, but do not select a product, the machine  
returns to the main menu after 10 seconds.  
The Special products function allows you to brew only one beverage at a  
time. To brew more beverages, just repeat steps 1-3.  
Hot milk  
Warning:  
Danger of scalding! Dispensing may be preceded by short sprays of  
milk and steam. Risk of burning.  
Never seize the carafe handle during the cleaning cycle: risk of scal-  
ding! Wait until the end of the cycle before removing the milk carafe.  
1 Insert the milk carafe and place the cup under the dispensing spout.  
Open the milk dispenser by turning it clockwise.  
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ENGLISH 37  
2 Press the “  
button to enter the SPECIAL BEVERAGES menu.  
3 After selecting “HOT MILKby pressing the “ or “ scrolling button,  
confirm with “OK.  
SPECIAL BEVERAGES  
HOT MILK  
HOT WATER  
STEAM  
4 The machine starts pouring hot milk. The pouring can be stopped  
earlier by pressing the “ESCbutton.  
Hot water dispensing  
Warning:  
Danger of scalding! Dispensing may be preceded by short sprays of  
hot water and steam. Risk of burning. Do not touch the hot water/ste-  
am wand with bare hands.  
1 Place a container under the hot water/steam wand.  
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38 ENGLISH  
2 Press the “  
button to enter the SPECIAL BEVERAGES menu.  
3 After selecting HOT WATER by pressing the “ or “ scrolling button,  
confirm with “OK.  
SPECIAL BEVERAGES  
HOT MILK  
HOT WATER  
STEAM  
4 Hot water is dispensed. The dispensing can be stopped earlier by pres-  
sing the ”ESCbutton.  
5 At the end, remove the container with the desired quantity of water.  
After dispensing, some water always remains in the lines and this may  
result in leaking. This is a normal feature of the machine.  
Steam dispensing  
Warning:  
Danger of scalding! Dispensing may be preceded by short sprays of  
hot water and steam. Risk of burning. Do not touch the hot water/ste-  
am wand with bare hands.  
1 Place a container with the desired product you want to heat under the  
hot water/steam wand.  
2 Press the “  
button to enter the SPECIAL BEVERAGES menu  
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ENGLISH 39  
3 After selecting STEAM by pressing the “ or “ scrolling button,  
confirm with “OK.  
SPECIAL BEVERAGES  
HOT WATER  
STEAM  
4 Steam is dispensed.  
5 Immerse the hot water/steam wand in the product to be heated. The  
dispensing can be stopped earlier by pressing the ”ESCbutton.  
BEVERAGE PROGRAMMING  
You can program the machine to optimize the coffee taste to your personal  
preferences. For each beverage it is possible to customize the settings.  
1 Press the “MENUbutton to access the machine main menu.  
2 Press the “OKbutton to access the BEVERAGE MENU.  
MENU  
BEVERAGE MENU  
MACHINE MENU  
Note:  
By pressing the “ or “ scrolling button, and confirming with “OKyou  
can choose the option of your choice.  
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40 ENGLISH  
Cappuccino programming  
The following procedure describes the programming of a cappuccino.  
Below the settings of the each submenu are explained. You can select  
these by pressing the “ or “ scrolling button. Confirm your settings  
with “OK.  
BEVERAGE MENU  
CAFFE’ LUNGO  
CAPPUCCINO  
LATTE MACCHIATO  
Press “OKto select CAPPUCCINO from the beverage menu.  
CAPPUCCINO  
COFFEE QUANTITY  
PREBREWING  
COFFEE TEMPERATURE  
This setting adjusts the amount of coffee which will be ground for bevera-  
ge brewing.  
COFFEE QUANTITY  
GROUND COFFEE = The beverage is brewed by using the pre-ground  
coffee  
MILD = mild dose  
MEDIUM = medium dose  
STRONG = strong dose  
This setting enables the pre-brewing function. During pre-brewing the  
coffee is slightly dampened to bring out the aroma in full.  
OFF: pre-brewing function is not performed.  
LOW: pre-brewing function is active.  
PREBREWING  
HIGH: pre-brewing function is longer in order to bring out the coffee  
taste.  
This setting adjusts the temperature for coffee brewing.  
LOW: low temperature.  
COFFEE TEMPERATURE  
NORMAL: medium temperature.  
HIGH: high temperature.  
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ENGLISH 41  
By adjusting the bar on the display by pressing the “ or “ scrolling  
button, you can choose the quantity of water used for coffee brewing.  
Press “OKto confirm the adjustment.  
COFFEE LENGTH  
COFFEE LENGTH  
By adjusting the bar on the display by pressing the “ or “ scrolling  
button, you can choose the quantity of milk to be used for the selected  
beverage. Press “OKto confirm the adjustment.  
MILK QUANTITY  
MILK QUANTITY  
Note:  
The milk managing options are only shown for beverages with milk.  
For each beverage it is possible to reset the original factory settings. After  
selecting this function, the customized settings are deleted.  
DEFAULT  
To exit programming, press the “ESCbutton one or more times until the  
main menu is displayed.  
Hot water programming  
The following procedure describes the programming of hot water.  
1 Select SPECIAL BEVERAGES from the beverage menu by pressing the  
BEVERAGE MENU  
or “ scrolling button. Press “OKto confirm.  
LATTE MACCHIATO  
SPECIAL BEVERAGES  
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42 ENGLISH  
SPECIAL BEVERAGES  
HOT MILK  
HOT WATER  
STEAM  
2 Select HOT WATER by pressing the “ or “ scrolling button.  
Press “OKto confirm.  
HOT WATER  
WATER QUANTITY  
DEFAULT  
WATER QUANTITY  
By adjusting the bar on the display by pressing the “ or “ scrolling  
button, you can choose the quantity of hot water to be dispensed.  
Press “OKto confirm the adjustment.  
WATER QUANTITY  
Reset the original factory settings. After selecting this function, the custo-  
mized settings are deleted.  
DEFAULT  
MACHINE PROGRAMMING  
1 Press the“MENUbutton to access the machine main menu.  
2 Select MACHINE MENU by pressing the “ or “ scrolling button.  
Press the “OKto confirm.  
MENU  
BEVERAGE MENU  
MACHINE MENU  
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ENGLISH 43  
General menu  
The general menu allows you to change the operation settings.  
GENERAL MENU  
The TONE function de-/activates the sound feedback.  
TONE  
The ECOMODE enables you to save energy by limiting the boiler activation  
to one when the machine starts up. If you want to brew more milk bevera-  
ges, the heating time may be longer.  
ECOMODE  
The function is set ON by default.  
The STAND-BY SETTINGS set the time interval for the machine when to go  
into stand-by mode after the last brewing. The stand-by time varies from  
15, 30, 60 and 180 minutes.  
STAND-BY SETTINGS  
The default time value is 30 minutes.  
Display menu  
The display menu allows you to set the language and the display bright-  
ness.  
DISPLAY MENU  
LANGUAGE  
This setting is important to automatically adjust the parameters of the  
machine according to your country.  
BRIGHTNESS  
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44 ENGLISH  
Water menu  
The WATER MENU allows adjusting water parameters for optimal coffee.  
WATER MENU  
Under HARDNESS, you can set the level of water hardness.  
To measure water hardness, refer to chapter “MEASURING AND PROGRAM-  
MING WATER HARDNESS”  
HARDNESS  
By enabling the filter, the machine notifies the user when the water filter  
needs to be replaced.  
ENABLE FILTER  
OFF: warning disabled.  
ON: warning enabled (the warning is automatically set when the filter is  
activated).  
To activate the filter after its installation or replacement. Refer to the chap-  
ter “INTENZA+ Water Filter Installation.  
ACTIVATE FILTER  
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ENGLISH 45  
Maintenance menu  
The MAINTENANCE MENU allows setting all the functions for correct ma-  
chine maintenance.  
MAINTENANCE  
COUNTERS  
The COUNTERS function shows how many products have been brewed for  
every single type of coffee since the last reset.  
The BREW GROUP CLEAN function enables the monthly cleaning of the  
brew group (please see chapter “Monthly cleaning of the brew group”).  
BREW GROUP CLEAN  
CARAFE CLEANING  
The CARAFE CLEANING function enables the monthly cleaning of the milk  
carafe (please see chapter “Monthly cleaning of the milk carafe”).  
The DESCALING function activates the descaling cycle (please see chapter  
“Descaling”).  
DESCALING  
The CARAFE CLEAN function activates the automatic self-cleaning of the  
milk carafe. The function is set ON by default.  
CARAFE CLEAN  
Factory Setting  
Activating the FACTORY SETTINGS will restore all machine settings to  
default values. In this case all the personal parameters will be lost.  
FACTORY SETTINGS  
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46 ENGLISH  
CLEANING AND MAINTENANCE  
Daily cleaning of the machine  
Caution:  
Timely cleaning and maintenance of your machine is very important  
as it prolongs the life of your machine. Your machine gets exposed to  
moist, coffee and lime scale continuously!  
In this chapter it is described in detail which activities you need to  
perform at which frequency. Not doing this will ultimately make  
your machine stop working properly. This repair is NOT covered by  
your warranty!  
Note:  
-
-
-
Use a soft, dampened cloth to clean the machine.  
Do not wash any of its parts in the dishwasher.  
Do not use alcohol, solvents, and/or abrasive objects to clean the  
machine.  
-
-
Do not immerse the machine in water.  
Do not dry the machine and/or its components using a microwave  
and/or standard oven.  
Empty and clean the coffee ground drawer and (internal) drip tray daily  
with the machine turned on. Please follow the steps below:  
1 Press the button and open the service door.  
2 Remove the (internal) drip tray and coffee grounds drawer.  
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ENGLISH 47  
3 Empty the coffee grounds drawer and wash it with fresh water.  
4 Empty and wash the (internal) drip tray and the cover with fresh water.  
5 Correctly reinstall all the components.  
6 Insert the tray and the coffee grounds drawer and close the service  
door.  
Note:  
If the coffee ground drawer is emptied when the machine is off, the coffee  
grounds counter is not reset. In this case the machine might display the  
“EMPTY COFFEE GROUNDS DRAWERmessage too soon.  
Daily cleaning of water tank  
1 Remove the small white filter or the “INTENZA+water filter (if instal-  
led) from the water tank and wash it with fresh water.  
2 Put the small white filter back or the “INTENZA+water filter (if instal-  
led) in its housing by gently pressing and turning it at the same time.  
3 Fill the water tank with fresh water.  
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48 ENGLISH  
Daily cleaning of the milk carafe: AUTO CLEAN cycle (after each  
use)  
After each brewing of a milk beverage the machine performs an automatic  
cleaning cycle by routing shots of steam through the milk dispenser.  
This cycle may also be manually activated by pressing the “  
the control panel. This can be done at any time.  
button on  
1 Insert the milk carafe into the machine as described in the milk carafe  
chapter. Close the milk dispenser.  
2 Press the “  
button to start the cleaning cycle.  
Weekly cleaning of the machine  
1 Turn off the machine and unplug it.  
2 Take out the (external) drip tray.  
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ENGLISH 49  
3 Remove the grill and wash it thoroughly.  
4 Remove the support under the grill. Wash the support and the drip  
tray.  
5 Dry, reassemble and reinsert it in the machine.  
6 Remove the dispensing spout and wash it with water.  
7 Clean the pre-ground coffee compartment with a brush or a dry cloth.  
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50 ENGLISH  
8 Clean the hot water/steam wand and the display with a dry cloth.  
Weekly cleaning of the milk carafe  
The weekly cleaning is more thorough as it removes any milk residues from  
the milk dispenser of the carafe.  
1 The carafe must be removed from the machine and emptied before  
cleaning.  
2 Open the milk dispenser by rotating it clockwise.  
3 Press on the sides and lift the lid.  
4
Rotate the handle counter-clockwise to the unlock position up to the  
symbol.  
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ENGLISH 51  
5 Remove the connector which is in contact with the machine.  
6 Remove the handle with the suction tube.  
7 Remove the suction tube.  
8 Pull out the external fitting.  
9 Remove the internal fitting.  
10 Clean all the parts thoroughly with lukewarm water.  
11 Reassemble the parts following the reverse order.  
Caution:  
Do NOT wash the carafe components in the dishwasher.  
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52 ENGLISH  
Weekly cleaning of the brew group  
The brew group should be cleaned every time the coffee bean hopper is  
filled or at least once a week.  
1 Press the button and open the service door.  
2 Remove the (internal) drip tray and coffee grounds drawer.  
3 To remove the brew group, press the «PUSH» button and pull it by the  
handle.  
4 Thoroughly wash the brew group with fresh, lukewarm water and  
carefully clean the upper filter.  
Caution:  
Do not use detergent/soap to clean the brew group.  
5 Let the brew group air-dry thoroughly.  
6 Thoroughly clean the inside of the machine using a soft, dampened  
cloth.  
7 Make sure the brew group is in the rest position; the two reference  
signs must match. If they do no match, proceed as described in step  
(8).  
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ENGLISH 53  
8 Gently pull down the lever until it is in contact with the brew group  
base and the two reference signs on the side of the brew group do  
match.  
9 Make sure the hook to lock the brew group is in the correct position  
by firmly pressing the “PUSHbutton until you hear a click. Check if the  
hook is at the top end position. If it is not, please try again.  
10 Insert the brew group in its seat again until it locks into place without  
pressing the “PUSHbutton.  
11 Insert the (internal) drip tray and coffee grounds drawer and close the  
service door.  
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54 ENGLISH  
Monthly cleaning of the milk carafe  
In the monthly cleaning cycle we use the Saeco Milk Circuit Cleaner to  
keep the entire circuit clean of milk residues. You can purchase separately  
the Milk Circuit Cleaner. Please refer to the maintenance products page for  
further details.  
1 Select the MAINTENANCE option in the machine menu.  
2 Select CARAFE CLEANING and press the “OKbutton to confirm.  
MAINTENANCE  
BREW GROUP CLEAN  
CARAFE CLEANING  
DESCALING  
3 Press the “OKbutton to confirm.  
OK  
START CARAFE  
WASHING?  
ESC  
4 Fill the tank with fresh water up to the MAX level. Press the “OK” but-  
ton.  
OK  
REFILL  
WATER TANK  
5 Fill the milk carafe with fresh drinking water up to the MAX level. Pour  
one milk cleaner bag into the milk carafe and let it dissolve completely.  
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ENGLISH 55  
6 Put the lid back on.  
7 Rotate the milk dispenser counter-clockwise to the lock position.  
8 Insert the milk carafe into the machine.  
9 Place a large container (1,5 lt ) under coffee the dispensing spout.  
Open the milk dispenser by turning it clockwise.  
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56 ENGLISH  
10 Press the “OKbutton to start the cycle. The machine starts dispensing  
OK  
the cleaning solution through the milk dispenser.  
POUR DETERGENT  
INTO CARAFE & FILL  
WITH WATER  
11 This icon is displayed. The bar shows the cycle progress.  
CARAFE CLEANING  
Warning:  
Never drink the solution dispensed during the procedure.  
12 When the machine stops dispensing, fill the tank with fresh water up to  
OK  
the MAX level. Press the “OKbutton to confirm.  
REFILL  
WATER TANK  
13 Remove the milk carafe and the container from the machine.  
14 Wash the milk carafe thoroughly and fill it with fresh water. Insert the  
OK  
milk carafe into the machine. Press the “OKbutton to confirm.  
FILL CARAFE  
WITH FRESH WATER  
15 Empty the container and place it back under the coffee dispensing  
spout. Open the milk dispenser by turning it clockwise.  
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ENGLISH 57  
16 The machine starts dispensing water from both the coffee and the milk  
CARAFE RINSING  
dispensing spout. The bar shows the cycle progress.  
17 At the end of the cycle, the machine returns to the product brew menu  
page.  
18 Disassemble and wash the milk carafe as described in the “Weekly  
cleaning of the milk carafechapter.  
Monthly lubrication of the brew group  
Lubricate the brew group after approximately 500 cups of coffee or once a  
month.  
You can purchase separately the Saeco grease to lubricate the brew group.  
Please refer to the maintenance products page in this user manual for  
further details.  
Caution:  
Before lubricating the brew group, clean it under fresh water and dry  
it, as described in the “Weekly Cleaning of the Brew Group” chapter.  
1 Apply the lubricant evenly on both side guides.  
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58 ENGLISH  
2 Lubricate the shaft too.  
3 Insert the brew group in its seat until it locks into place (see “Weekly  
Cleaning of the Brew Groupchapter).  
4 Insert the (internal) drip tray and coffee grounds drawer and close the  
service door.  
Monthly cleaning of the brew group with “Coffee Oil Remover”  
Besides weekly cleaning, we recommend running this cleaning cycle with  
the “Coffee Oil Removerafter approximately 500 cups of coffee or once  
a month. This operation completes the maintenance process of the brew  
group.  
You can purchase separately the “Coffee Oil Removerand the “Maintenan-  
ce Kit. Please refer to the maintenance products page for further details.  
Caution:  
The “Coffee Oil Remover” tablets are to be used for cleaning only and  
do not have a descaling function. For the descaling procedure use the  
Saeco descaling solution and follow the procedure described in the  
“Descaling” chapter.  
1 Select the “MAINTENANCEoption in the machine menu.  
2 Select “BREW GROUP CLEAN. Press the “OKbutton.  
MAINTENANCE  
COUNTERS  
BREW GROUP CLEAN  
CARAFE CLEANING  
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ENGLISH 59  
3 Press the “OKbutton to confirm.  
OK  
PERFORM BREW  
GROUP CLEANING?  
ESC  
4 Fill the water tank with fresh water up to the MAX level. Press the “OK”  
button.  
OK  
REFILL  
WATER TANK  
5 Put a “Coffee Oil Removertablet in the pre-ground coffee com-  
partment. Press the “OKbutton.  
OK  
INSERT GROUP  
CLEAN TAB  
6 Place a container (1,5 lt) under the coffee dispensing spout.  
Press the “OKbutton to start the cleaning cycle.  
OK  
PLACE A CONTAINER  
UNDER THE  
DISPENSING SPOUT  
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60 ENGLISH  
7 This icon is displayed. The bar shows the cycle progress.  
BREW GROUP CLEAN  
Warning:  
Never drink the solution dispensed during the procedure.  
8 When the machine stops dispensing, remove and empty the container.  
9 Clean the brew group as described in the chapter “Weekly Cleaning of  
the Brew Group.  
Monthly cleaning of the coffee bean hopper  
Clean the coffee bean hopper once a month when it is empty with a damp  
cloth to remove coffee oil. Thereafter refill it with coffee beans.  
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ENGLISH 61  
DESCALING  
The descaling process takes approx. 35 minutes.  
Lime scale builds up inside the machine during use. It needs to be remo-  
ved regularly as it may clog the water and coffee circuit of your machine.  
The machine indicates when descaling is needed.  
Caution:  
Not doing this will ultimately make your machine stop working pro-  
perly, and in this case repair is NOT covered by your warranty.  
Use the Saeco decalcifier only. Its formula has been designed to ensure  
better machine performance.  
You can purchase separately the Saeco decalcifier. Please refer to chapter  
“Ordering Maintenance Productsfor further information.  
Warning:  
Never drink the decalcifier or any products dispensed until the cycle  
has been carried out to the end. Never use vinegar as a decalcifier.  
Note:  
During the descaling cycle do not switch off the machine. If this has happe-  
ned, you need to restart the descaling cycle from the very beginning.  
To execute the descaling cycle, follow the steps below:  
1 In the MACHINE MENU, select the “MAINTENANCEoption.  
2 Select “DESCALING” and confirm with “OK” .  
MAINTENANCE  
CARAFE CLEANING  
DESCALING  
CARAFE CLEAN  
Note:  
If you press the “OKbutton by mistake, press the “ESCbutton to quit.  
3 Press “OKbutton to confirm.  
OK  
START DESCALING?  
ESC  
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62 ENGLISH  
4
Remove the water tank, and if installed, remove the INTENZA+ water  
filter. Pour the entire content of the Saeco decalcifier.  
Then fill the water tank with fresh water up to the MAX level. Press the  
OKbutton.  
OK  
FILL TANK WITH  
DESCALING SOLUTION  
5 Empty the (internal) / (external) drip tray. Press the “OKbutton.  
OK  
EMPTY TRAY UNDER  
BREW GROUP  
6 Fill half the milk carafe with fresh water. Insert the carafe and open the  
milk dispenser by turning it clockwise. Press the “OKbutton.  
OK  
FILL HALF CARAFE  
WITH WATER. INSERT  
IN BREW. POSITION  
7 Place a large container (1,5 lt) under the hot water/steam wand and  
milk dispenser spout of the carafe. Press the “OKbutton.  
OK  
PLACE A CONTAINER  
UNDER HOT WATER &  
CARAFE DISP SPOUT  
8 The machine will start dispensing the descaling solution at intervals.  
The bar on the display shows the cycle progress.  
STEP 1/2 DESCALING  
PAUSE  
Note:  
To empty the container during the process, the descaling cycle may be  
paused by pressing the “ESCbutton. To resume the cycle, press the “OK”  
button.  
9 The message indicates the end of the first step. The water tank needs  
to be rinsed. Fill the water tank with fresh water up to the MAX level.  
Press the “OKbutton.  
OK  
RINSE TANK &  
FILL WITH WATER  
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ENGLISH 63  
10 Empty the (internal) drip tray and place it back. Then, press the “OK”  
OK  
EMPTY TRAY UNDER  
button.  
BREW GROUP  
11 Empty the milk carafe and fill it with fresh water. Insert it back in the  
OK  
machine. Press the “OKbutton.  
FILL HALF CARAFE  
WITH WATER. INSERT  
IN BREW. POSITION  
12 Empty the container and place it back under the hot water/steam  
OK  
wand and milk dispensing spout of the carafe. Press the “OKbutton.  
PLACE A CONTAINER  
UNDER HOT WATER &  
CARAFE DISP SPOUT  
13 The rinsing cycle is activated. The bar shows the cycle progress.  
STEP 2/2 RINSING  
PAUSE  
14 When the amount of water needed for the rinse cycle has been  
completely dispensed, the machine automatically ends the descaling  
process by showing this display after a short heating up phase.  
15 Remove and empty the container.  
16 Disassemble and wash the milk carafe as described in the “Weekly  
cleaning of the milk carafechapter.  
17 Empty the (internal) drip tray and place it back.  
18 Place back the “INTENZA+” water filter into the water tank if it was  
installed.  
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64 ENGLISH  
19 The descaling cycle is now complete.  
Note:  
At the end of the descaling cycle, wash the brew group as described in the  
“Weekly Cleaning of the Brew Groupchapter.  
The rinsing cycle is performed in order to have the circuit cleaned with  
a preset amount of water to ensure proper machine performance. If the  
water tank is not filled up to MAX level, the machine might require two or  
more cycles.  
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ENGLISH 65  
MEANING OF THE DISPLAY  
Help Message Displayed  
How to Reset the Message  
Close the bean hopper inner cover.  
CLOSE  
HOPPER DOOR  
Fill the coffee beans hopper.  
ADD COFFEE  
The brew group must be inserted into the machine.  
INSERT BREW GROUP  
Insert the coffee grounds drawer and the internal drip tray.  
INSERT COFFEE  
GROUNDS DRAWER  
Empty the coffee grounds drawer.  
EMPTY COFFEE  
GROUNDS DRAWER  
Note:  
The used grounds drawer must be emptied only when the machine  
requires it and with the machine on. If you empty the drawer with the  
machine turned off it will not record the emptying operation.  
Close the service door.  
CLOSE  
FRONT DOOR  
Remove the water tank and fill it.  
REFILL  
WATER TANK  
Open the service door and empty the internal drip tray.  
EMPTY DRIP TRAY  
Warning:  
If this operation is performed when the machine is on, it will record  
the used grounds drawer emptying and will reset the counter; there-  
fore, it is necessary to empty the coffee grounds as well.  
Open the milk dispenser of the carafe to brew products.  
Press the button “ESCto exit.  
TURN CARAFE  
INTO  
BREWING POSITION  
ESC  
Close the milk dispenser of the carafe to start the rinsing cycle of the  
carafe.  
Press the button “ESCto exit.  
TURN CARAFE  
INTO  
RINSING POSITION  
ESC  
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66 ENGLISH  
Help Message Displayed  
How to Reset the Message  
Insert the milk carafe to start brewing. Press “ESC” to exit.  
INSERT CARAFE  
ESC  
The machine needs to be descaled. Follow the steps described in the  
“Descalingchapter of this manual.  
Please note that not descaling your machine will ultimately make it stop  
working properly. In this case repair is NOT covered under your warranty.  
The machine needs the “INTENZA+water filter to be replaced.  
Red light flashes. Press the “ button to exit the stand-by mode.  
Take note of the code (E xx) shown in the display at the bottom.  
Turn off the machine. After 30 seconds, turn it on again. Try this 2 or 3  
times.  
RESTART TO SOLVE  
If the machine does not start, contact the Philips SAECO hotline in your  
country and tell them the code shown in the display. You can find its  
contact details in the warranty booklet by-packed separately or on  
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ENGLISH 67  
TROUBLESHOOTING  
This chapter summarizes the most common problems you could en-  
counter with your machine. If you are unable to solve the problem with the  
information below, visit www.philips.com/support for a list of frequently  
asked questions or contact the Philips Saeco hotline in your country. You  
find its contact details in the warranty booklet by-packed separately or on  
Machine actions  
Causes  
Solutions  
The machine does not  
switch on.  
The machine is not connected to  
the electric network.  
Connect the machine to the electric  
network.  
The power button is set on “0.  
Check that the power button is set to  
“I.  
The drip tray gets filled  
although no water is  
drained.  
Sometimes water is drained auto- This is seen as normal machine beha-  
matically by the machine into the vior.  
drip tray to manage the rinsing of  
the circuits and ensure optimum  
machine performance.  
Coffee is not hot enough. The cups are cold.  
Preheat the cups with hot water or use  
the hot water dispenser.  
Beverage temperature in the pro- Ensure that the temperature is set to  
gramming menu is set to low.  
Normal or High in the beverage pro-  
gramming menu.  
Cold milk is being added to the  
coffee.  
Cold milk will reduce the temperature  
of the end product. Therefore please  
pre-heat the milk before adding it.  
No hot water is dispensed. The hot water/steam wand is clog- Clean the hot water/steam wand  
ged or dirty.  
(please refer to chapter “Cleaning and  
maintenance”).  
Check if it is clogged by looking into  
the spout. Use a pin or needle to make  
a hole through the limestone.  
The machine is not filling The machine has not been pro-  
Enter the beverage programming  
menu and adjust the coffee length set-  
ting to your liking for every beverage.  
the cup.  
grammed.  
Coffee has not enough  
crema.  
(See note)  
The blend is unsuitable, coffee is  
not freshly roasted or the grind is  
too coarse.  
Change coffee blend or adjust the  
grind as explained in chapter “Adju-  
sting the Ceramic Coffee Grinder.  
The coffee beans or the pre-  
ground coffee are too old.  
Ensure that fresh coffee beans or pre-  
ground coffee are being used.  
The milk was not frothed. The Carafe is dirty or not inserted  
correctly.  
Verify the correct cleaning of the carafe  
and its insertion.  
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68 ENGLISH  
Machine actions  
Causes  
Solutions  
The machine takes a  
The machine circuit is clogged by Descale the machine.  
long time to warm up or limescale.  
the amount of water dis-  
pensed from the wand is  
too little.  
The brew group cannot The brew group is out of place.  
be removed.  
Turn the machine on. Close the ser-  
vice door. The brew group automati-  
cally returns to the initial position.  
The coffee grounds drawer is  
inserted.  
Remove the coffee grounds drawer  
before removing the brew group.  
The brew group cannot be The brew group is not in rest  
Ensure that the brew group is in  
rest position. Both arrows must look  
towards each other. Please refer to  
chapter “Monthly Lubrication of the  
Brew Grouphow to do that.  
inserted.  
position.  
Gear is not in initial position.  
Insert the drip tray with the coffee  
grounds drawer and then close the  
service door. Turn the machine on. The  
gear automatically returns to the initial  
position so the brew group can be  
inserted.  
There is a lot of coffee  
ground under or on the  
brew group.  
The coffee you are using may not  
be suitable for automatic machi-  
nes.  
It may be necessary to change the type  
of coffee or the coffee grinder settings  
(please refer to chapter “Adjusting the  
ceraminc coffee grinder”).  
The machine is adjusting the  
The machine automatically adjusts  
grinder due to new coffee beans or itself after brewing several cups of  
pre-ground coffee.  
coffee to optimize the extraction of  
the coffee to the compactness of the  
ground coffee.  
It may take toup to 2-3 products until  
the grinder is adjusted.  
This is not a failure of your machine.  
The machine produces  
coffee grounds that are  
either too wet or too dry.  
The grinder needs to be adjusted. By adjusting the ceramic coffee grinder,  
the quality of the puck can be adjusted.  
When the pucks are too wet, make the  
grind coarser.  
When the pucks are too dry, make the  
grind finer.  
Please refer to chapter “Adjusting the  
Ceramic Coffee Grinder.  
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ENGLISH 69  
Machine actions  
Causes  
Solutions  
The machine grinds the  
coffee beans but no coffee  
comes out.  
There is no water.  
Fill the water tank and prime the circuit  
(please refer to chapter “Manual rinse  
cycle”).  
(See note)  
The brew group is dirty.  
Clean the brew group (“Weekly clea-  
ning of brew groupchapter).  
This might occur when the machi- Brew a few coffees as described in  
ne is automatically adjusting the  
dose.  
chapter “Saeco Adapting System.  
The dispensing spout is dirty.  
Clean the dispensing spout.  
Coffee is too weak.  
(See note)  
This might occur when the machi- Brew a few coffees as described in  
ne is automatically adjusting the  
dose.  
chapter “Saeco Adapting System.  
The coffee is too coarse.  
Change coffee blend or adjust the  
grind as explained in chapter “Adju-  
sting the ceramic coffee grinder.  
Coffee is brewed slowly.  
(See note)  
The coffee grind is too fine.  
Change coffee blend or adjust the  
grind as explained in chapter “Adju-  
sting the ceraminc coffee grinder.  
Circuits are clogged.  
Perform a descaling cycle.  
The brew group is dirty.  
Clean the brew group (please refer to  
chapter “Weekly cleaning of the brew  
group”).  
Coffee leaks out of the  
dispensing spout.  
The dispensing spout is clogged.  
Clean the dispensing spout and its  
holes.  
Note:  
These problems can be considered normal if the coffee blend has been  
changed or if the machine has just been installed. In this case wait until  
the machine performs a self-adjusting operation as described in chapter  
“Saeco Adapting System.  
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70 ENGLISH  
ENERGY SAVING  
Stand-by  
The Saeco full automatic espresso machine is designed for energy saving-  
proven by the Class A energy label.  
After a certain time of inactivity that can be programmed individually (see  
chapter “Machine Programming”), the machine turns off automatically. If a  
product has been brewed, the machine performs a rinsing cycle.  
In stand-by mode, the energy consumption is below 1Wh.  
To turn on the machine, press “ button (if power button on the back of  
the machine is set to “I”). If the boiler is cold the machine performs a rinsing  
cycle.  
The machine status can be manually changed to stand-by mode by hol-  
ding the STAND-BY button for 3 seconds.  
Note:  
1 The stand-by mode cannot be activated if the service door is left open.  
2 When the stand-by mode is activated, the machine may perform a  
rinse cycle. The cycle can be interrupted by pressing the “STOPbutton.  
The machine can be turned on again by  
1 pressing any of the control panel buttons.  
2 opening the service door (when closing the door the machine goes  
back to standby mode).  
The red light on the “ button flashes when the machine is in stand-by  
mode.  
Screen saver  
The machine comes with a screen saver to extend the life of the display.  
After 5 minutes of inactivity, the machine logo will start floating.  
In this condition, the machine is active and pressing any button will imme-  
diately activate all functions.  
Note:  
The screen saver is not activated if a warning signal is active.  
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ENGLISH 71  
Disposal  
Do not throw away the machine with the normal household waste at the  
end of its life, but hand it in at an official collection point for recycling. By  
doing this, you help to preserve the environment.  
-
-
-
The packing materials can be recycled.  
Machine: unplug the machine and cut the power cord  
Deliver the appliance and power cord to a service center or public  
waste disposal facility.  
This product complies with EU directive 2002/96/EC.  
The symbol on the product or on its packaging indicates that this product  
may not be treated as household waste.  
Instead it shall be handed over to the applicable collection point for the  
recycling of electrical and electronic equipment.  
By ensuring this product is disposed of correctly, you will help prevent  
potential negative consequences for the environment and human health,  
which could otherwise be caused by inappropriate waste handling of this  
product. For more detailed information about recycling of this product,  
please contact your local city office, your household waste disposal service  
or the shop where you purchased the product.  
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72 ENGLISH  
TECHNICAL SPECIFICATION  
The manufacturer reserves the right to make changes to the technical  
specifications of the product  
Nominal Voltage - Power Rating -  
Power Supply  
See label on the appliance  
Housing material  
Size (w x h x d)  
Thermoplastic material  
245 x 360 x 420 mm  
13.4 Kg  
Weight  
Power Cord Length  
Control Panel  
1200 mm  
On the front  
110mm  
Size of cup  
Water Tank  
1.5 liters – Removable type  
300 gr  
Coffee bean hopper capacity  
Coffee grounds drawer capacity  
Pump pressure  
Boiler  
11  
15 bar  
Stainless steel type  
Safety mechanisms  
Boiler pressure safety valve – Dou-  
ble safety thermostat.  
Safety mechanisms  
Thermal fuse  
GUARANTEE AND SERVICE  
Guarantee  
For detailed information on your warranty and related conditions, please  
read the warranty booklet by-packed separately.  
Service  
We want to ensure that you remain satisfied with your machine. If not done  
already, please register your product on www.philips.com/welcome so  
that we can stay in contact with you and send you cleaning and descaling  
reminders.  
If you need service or support, please visit the Philips website at  
www.philips.com/support or contact the Philips Saeco hotline in  
your country. You find its phone number in the warranty booklet by  
packed separately or on www.philips.com/support.  
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ENGLISH 73  
ORDERING MAINTENANCE PRODUCTS  
For cleaning and descaling, use Saeco maintenance products only.  
You can purchase these at the Philips online shop at www.shop.philips.com/  
service, your local dealer or at authorised service centers.  
If you have any difficulties obtaining maintenance products for your machi-  
ne, please contact the Philips Saeco hotline in your country.  
You find its contact details in the warranty booklet by-packed separately or  
Overview of maintenance products  
-
Decalcifier CA6700  
-
INTENZA+ Water Filter CA6702  
-
Grease HD5061  
-
Coffee Oil Remover CA6704  
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74 ENGLISH  
-
Milk Circuit Cleaner CA6705  
-
Maintenance Kit CA 6706  
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75  
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02  
The manufacturer reserves the right to make changes without prior notice.  
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