Pelco Digital Camera C2946M D User Manual

INS TALLATION/ OP ERATION  
C10CH Series Camera  
Color, Ultra High Resolution  
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Contents  
C2946M-D (6/08)  
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List of Illustrations  
List of Tables  
B
Recommended Wire Gauge and Maximum Wiring Distances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
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WARNING:  
TO PREVENT RISK OF FIRE OR SHOCK, DO NOT EXPOSE THIS CAMERA TO RAIN OR MOISTURE.  
PRECAUTION:  
DO NOT REMOVE ANY COVER WHILE THE CAMERA IS OPERATING.  
PAL: USE ONLY RECOMMENDED POWER SUPPLY, 220 TO 240 VAC, 50 Hz.  
CAUTION:  
LENS MOUNT OF THE CAMERA IS CS” MOUNT. CAMERA LENS MOUNT IS SHALLOW, SOME CAMERA  
LENSES MAY BOTTOM OUT AND DAMAGE THE CCD IMAGER.  
DO NOT TOUCH THE CCD GLASS SURFACE.  
THE CAMERA MUST BE INSTALLED NEAR A SOCKET OUTLET, WHICH COULD BE EASILY ACCESSIBLE.  
CAUTION  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER  
(OR BACK).  
NO USER-SERVICEABLE PARTS INSIDE.  
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.  
GRAPHIC SYMBOL EXPLANATION  
The lighting flash with an arrow-head symbol within an equilateral triangle is intended to  
alert the user to the presence of uninsulated “dangerous voltage” within the product's  
enclosure, which may be of sufficient magnitude to constitute a risk of electric shock to  
persons.  
The exclamation point within an equilateral triangle is intended to alert the user to the  
presence of important operating and maintenance (servicing) instructions in the literature  
accompanying the appliance.  
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Important Safeguards  
1. Read Instructions. All the safety and operating instructions should be read before the camera is operated.  
2. Retain Instructions. The safety and operating instructions should be retained for future reference.  
3. Heed Warnings. All warnings on the camera and in the operating instructions should be adhered to.  
4. Follow Instructions. All operating and use instructions should be followed.  
5. Cleaning: Unplug the power unit from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for  
cleaning.  
6. Attachments: Do not use attachments not recommended by your appliance dealer, as they may cause hazards.  
7. Water and Moisture: Do not use the camera in any location in which it may be exposed to water or moisture. (For example, dripping,  
splashing, or liquid near equipment etc.)  
8. Accessories: Do not place the camera on an unstable cart, stand, tripod, bracket, or table. The camera may fall,  
causing serious injury to a child or adult, and serious damage to the camera. Use only with mounting accessories  
recommended by your appliance dealer or sold with the camera. Any mounting of the camera should follow your  
appliance dealer's instructions.  
The camera must be installed in a location or on a piece of equipment that can withstand three times the total  
weight of the camera, including the lens, camera, mount, adapter, etc.  
S3125A  
9. Any appliance and cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the  
appliance and cart combination to overturn.  
10. Ventilation: The camera should never be placed near or over a radiator or heat register. The camera should not be placed in a built-in  
installation such as a bookcase or rack unless proper ventilation is provided or your appliance dealer's instructions have been adhered to.  
11. Power Sources: The camera should be operated only from the type of power source indicated on the rating plate. If you are not sure of the  
type of power supply for your installation site, consult your appliance dealer or local power company.  
12. Power Cord Protection: Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or  
against them, paying particular attention to cords at plugs, convenience receptacles, and the point where they exit from the camera.  
13. Lightning: For added protection for the camera during a lightning storm, or when it is left unattended and unused for long periods of time,  
unplug it from the wall outlet and disconnect the cable system. This will prevent damage to the camera due to lightning and power line surges.  
14. Overloading: Do not overload the wall outlet and extension cord, as this can result in a risk of fire or electric shock.  
15. Object and Liquid Entry: Never push objects of any kind into the camera through openings, as they may touch dangerous voltage points or  
short out parts that could result in a fire or electric shock. Never spill liquid of any kind on the camera.  
16. Servicing: Do not attempt to service the camera yourself, as opening or removing covers may expose you to dangerous voltage or other  
hazards. Refer all servicing to qualified service personnel.  
17. Damage Requiring Service: Unplug the power unit from the wall outlet. Refer servicing to qualified service personnel under the following  
conditions.  
a. When the power supply cord or plug is damaged.  
b. If liquid has been spilled or objects have fallen into the camera.  
c. If the camera has been exposed to rain or water.  
d. If the camera does not operate normally by following the operating instructions. Adjust only those controls that are covered by the  
operating instructions, as an improper adjustment of other controls may result in damage and will often require extensive work by a  
qualified technician to restore the camera to its normal operation.  
e. If the camera has been dropped or the cabinet has been damaged.  
f. When the camera exhibits a distinct change in performance. This indicates a need for service.  
18. Replacement Parts: When replacement parts are required, be sure the service technician has used replacement parts specified by a  
qualified dealer or that have the same characteristics as the original part.  
Unauthorized substitutions may result in fire, electric shock, or other hazards.  
19. Safety Check: Upon completion of any service or repairs to the camera, ask the service technician to perform safety checks to determine  
that the camera is in proper operating condition.  
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Regulatory Notices  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful  
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.  
RADIO AND TELEVISION INTERFERENCE  
This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits  
are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can  
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio  
communications. However there is no guarantee that the interference will not occur in a particular installation. If this equipment does cause  
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try  
to correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and the receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
You may also find helpful the following booklet, prepared by the FCC: How to Identify and Resolve Radio-TV Interference Problems.” This  
booklet is available from the U.S. Government Printing Office, Washington D.C. 20402.  
Changes and Modifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to operate this  
equipment under Federal Communications Commissions rules.  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.  
EQUIPMENT HANDLING PRECAUTIONS  
To avoid damaging your camera, observe the following precautions:  
1. The camera has threaded mounting locations on the top and bottom of the case. Use only a standard photographic mounting bolt with a  
1/4-20 UNC thread.  
2. Do not touch the surface of the optical filter. If the filter is dusty or is accidentally touched, use clean, compressed air or lens cleaning paper  
to clean it.  
3. Do not expose the camera imager to direct sunlight as this may impair camera performance. Always keep the lens mount cap in place until  
you install the lens.  
4. Do not use this camera outdoors without an appropriate enclosure. Do not install near flammable gas or corrosive chemical fumes.  
5. Use clean, soft cloths to clean the camera case. If necessary, use a cloth moistened with a neutral detergent diluted with water; then dry  
with a dry cloth. Never use alcohol, benzene, or other volatile solutions.  
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Description  
The C10CH Series camera is a compact, ultra high resolution camera that features a 1/3-inch CCD imager. Its ultra high resolution and high-  
density image sensor produces superior images.  
On-screen programmable menus can be accessed using the side panel button. Use these menus to customize camera settings for the specific  
application.  
The C10CH Series camera has a standard CS mount and can be used with fixed, manual, or auto iris lenses. The auto iris is controlled through a  
standard 4-pin square connector that is included with all Pelco auto iris lenses.  
The C10CH Series camera is quick and easy to install and is ideal for Pelcos DomePak® and ImagePak® fixed camera dome/enclosure packages.  
MODELS  
C10CH-6  
1/3-inch ultra high resolution color, CCD camera, 24 VAC or 12 VDC, NTSC format  
1/3-inch ultra high resolution color, CCD camera, 24 VAC or 12 VDC, PAL format  
1/3-inch ultra high resolution color, CCD camera, 220 to 240 VAC, PAL format  
C10CH-6X  
C10CH-7X  
OPTIONAL ACCESSORIES  
C10-UM  
LDC100  
PCMA40  
C10 series universal wall/ceiling/rail mounting kit.  
Auto iris drive converter. Converts a DC drive auto iris lens to a video drive auto iris lens. Compatible with all lens size formats.  
Lens adapter. Adapts standard C mount lenses to CS mount cameras.  
REQUIRED TOOLS  
Small Phillips screwdriver for connector cover  
Small flat tip screwdriver for serial termination  
Allen wrench (1.5 mm) for back focus adjustment  
Neutral density filter (ND3) for auto iris adjustment  
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Camera Layout  
C10CH-7X BACK  
Figure 1. C10CH Series Camera  
ì Camera Mount: Use the top or bottom mount hole. The maximum thread depth is 0.25 inches (6.4 mm). Refer to Camera Mounting on  
î Back Focus Locking Screw: Use a 1.5-mm Allen wrench to adjust the back focus (refer to Lens Focusing on page 25). Back focus is set  
at the factory for a standard CS mount back focus distance.  
ï Lens Mount: Mount a standard CS mount lens to the C10CH Series camera (refer to Lens Mounting on page 10). To use a C mount lens,  
install a C/CS mount adapter.  
ñ Auto Iris Lens Connector: Insert the 4-pin connector from the DC drive auto iris lens into this connector (refer to Lens Mounting on  
page 10).  
ó Setup Button: Use this 5-position button to configure the camera through the setup menus (refer to Accessing the Setup Menus on  
page 15).  
r Ground Screw: Use this screw terminal as a ground.  
s Power Connector (refer to Connecting Power on page 12):  
C10CH-6/6X, Terminal Block: Use the 2-pin terminal block to connect either 12 VDC or 24 VAC power.  
C10CH-7X, Power Cord: A 2-terminal type cord for 220 to 240 VAC.  
t Video Output Connector: Connect a coaxial video cable to this BNC connector to output the video image (refer to Connecting Video on  
page 11).  
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Installation  
LENS MOUNTING  
The C10CH Series camera supports both manual and auto iris lenses, either fixed focal length or varifocal. It also supports both DC and video  
drive lenses. It automatically senses an auto iris lens as soon as you plug in the connector. The camera has a standard CS mount that can accept  
a C mount lens with a PCMA40 lens adapter.  
After mounting a DC drive auto iris lens, but before using the camera, perform the DC drive auto iris automatic adjustment procedure (refer to  
DC Iris Level on page 20). Also perform this procedure each time you change the lens.  
WIRING AN AUTO IRIS LENS  
Auto iris lenses are controlled through the 4-pin drive connector (type D4-152N). Figure 2 identifies the pin connections for the auto iris lens  
connector on the side of the camera.  
Pin  
1
DC Drive  
Video Drive  
Control coil negative (–) +9 VDC (40 mA maximum)  
2
Control coil positive (+)  
Drive coil positive (+)  
Drive coil negative (–)  
+9 VDC (40 mA maximum)  
3
AI-Video  
GND  
4
LENS CONNECTOR  
Figure 2. DC Drive Auto Iris Lens Connector  
MOUNTING THE LENS  
To mount the lens onto the camera refer to Figure 3, and then complete the following steps:  
1. Make sure the lens does not touch the camera imager when installed.  
2. Use clean, compressed air or a clean, dry lens cloth to make sure there is no dust or other foreign matter between the lens and the camera  
imager.  
3. C mount lens: Screw the adapter onto the lens.  
4. Screw the lens onto the lens mount.  
CS MOUNT LENS  
C/CS MOUNT ADAPTER  
(FOR C MOUNT LENS ONLY)  
AUTO IRIS LENS CABLE  
AND CONNECTOR (OPTIONAL)  
Figure 3. Mounting Lens to Camera  
5. Auto iris lens: Connect the 4-pin connector from the lens to the connector on the side of the camera.  
6. Perform the lens focusing procedure before using the lens (refer to Lens Focusing on page 25).  
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CAMERA MOUNTING  
The C10CH Series camera can be mounted from either the top or bottom, depending on the type of camera mount used in your installation. Use a  
standard 1/4-20 screw. The maximum thread depth (top) is 0.188 inches (4.7 mm). To extend the thread depth (top) to 0.25 inches (6.4 mm), use  
the camera mount spacer (supplied). The maximum thread depth (bottom) is 0.25 inches (6.4 mm).  
The C10CH Series camera can be fitted with most Pelco lenses and mounted into most Pelco domes and enclosures, resulting in the greatest  
possible number of combinations. This means you can find a solution for nearly any application.  
When selecting a lens, dome, or enclosure for this camera, consider how the physical dimensions of each component may affect camera  
installation and operation.  
NOTE: To simplify lens and enclosure selection, Pelco offers ImagePak options for the C10CH Series camera. Select the lens and the dome or  
enclosure, and Pelco will build and test it for you. Contact Pelco or your dealer for more information.  
CONNECTING VIDEO  
Connect a coaxial video cable to the BNC connector on the back of the camera. Refer to Table A for the type of video coaxial cable to use.  
Table A. Video Coaxial Cable Requirements  
Cable Type*  
RG59/U  
Maximum Distance  
750 ft (229 m)  
RG6/U  
1,000 ft (305 m)  
1,500 ft (457 m)  
RG11/U  
*Cable requirements:  
75-ohms impedance  
All-copper center conductor; steel-center conductor  
cable may result in poor performance  
All-copper braided shield with 95% braid coverage  
If white spots appear in the video image, one or more pixels on the camera imager may be defective. This condition is common to CCD camera  
imagers. To correct this condition, refer to Pixel Correction on page 23.  
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CONNECTING POWER  
The C10CH Series camera is designed to operate from either a 12 VDC or a 24 VAC power source. The camera automatically senses power type.  
Use only a Class 2 isolated power source that can supply 12 VDC ±15% or 24 VAC ±15%, 50/60 Hz. Maximum power consumption is about 3.5 W.  
WARNINGS:  
Do not connect high voltage power to the camera because you may damage the camera.  
Do not short circuit the power leads when connecting the power supply to the camera.  
Do not remove the connector cover during camera operation.  
NOTES:  
Be sure to use 60 Hz power for NTSC (C10CH-6) and 50 Hz power for PAL (C10CH-6X and C10CH-7X).  
Install the camera near a socket or outlet that is easily accessible.  
Use Table B to help you identify the necessary wire gauge and maximum cable distance. This table applies to 2-conductor solid copper wire.  
(Reduce distance by 10 percent for stranded copper wire.) These maximum distances are based on a maximum allowable voltage drop of  
10 percent.  
Table B. Recommended Wire Gauge and Maximum Wiring Distances  
Maximum Distance  
Wire Gauge  
12 VDC  
24 VAC  
2
24 AWG (0.25 mm )  
80 ft (24 m)  
323 ft (98 m)  
2
22 AWG (0.35 mm )  
128 ft (39 m)  
203 ft (61 m)  
323 ft (98 m)  
514 ft (156 m)  
816 ft (248 m)  
1,295 ft (394 m)  
2,057 ft (626 m)  
513 ft (156 m)  
815 ft (248 m)  
1,295 ft (394 m)  
2,056 ft (626 m)  
3,264 ft (994 m)  
5,183 ft (1,579 m)  
8,228 ft (2,507 m)  
2
20 AWG (0.5 mm )  
2
18 AWG (1.0 mm )  
2
16 AWG (1.5 mm )  
2
14 AWG (2.5 mm )  
2
12 AWG (4.0 mm )  
2
10 AWG (6.0 mm )  
C10CH-7X CAMERA ONLY  
The C10CH-7X camera uses a power main supply of 220 to 240 VAC, 50 Hz. This main supply must also have a minimum rating of 50 mA.  
CAUTION: Unplug the power cord during installation.  
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CONNECTING AC POWER  
The C10CH Series camera requires a power supply of 24 VAC ±15% (20.4 to 27.6 VAC), 50/60Hz. Make sure the power supply has a minimum  
rating of 270 mA.  
When connecting more than one camera to the same AC transformer, remember the following information:  
Connect the same side of the transformer to the same terminal on all cameras. Otherwise, the cameras may be out of phase, causing a  
vertical roll when switching between cameras. Refer to Camera Synchronization on page 27 for more information.  
Use a transformer whose rated power supply has a minimum of 270 mA multiplied by the number of cameras.  
To connect AC power, refer to Figure 4 and complete the following steps:  
1. Strip at least 0.4 inches (10 mm) of the insulation from both power wires.  
2. Connect both power wires to the terminal block that is supplied with the camera.  
3. Plug the terminal block into the 2-pin connector on the back of the camera and tighten the screw.  
4. If you are also using a ground wire, connect it to the screw marked GND.  
POWER SUPPLY  
INPUT  
24 VAC  
OUTPUT  
Figure 4. Connecting AC Power  
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CONNECTING DC POWER  
The C10CH Series camera requires a power supply of 12 VDC ±15% (10.2 to 13.8 VDC). Make sure the power supply has a minimum rating  
of 390 mA.  
WARNINGS:  
For safety, include a 1.0 A slow blow fuse when connecting DC power, as shown in Figure 5.  
The DC power supply must be UL and CE certified.  
Make sure you wire the power polarity correctly.  
To connect DC power refer to Figure 5, and then complete the following steps:  
1. Strip at least 0.4 inches (10 mm) of the insulation from both power wires.  
2. Connect the negative wire from the power supply to the indicated hole in the terminal block that is supplied with the camera.  
3. Connect the positive wire from the power supply to the indicated hole in the terminal block.  
4. Plug the terminal block into the 2-pin connector on the back of the camera and tighten the screw.  
5. For safety, add a 1.0 A slow blow fuse to the positive wire from the power supply. The fuse should be less than 4 inches (10 cm) from the  
positive terminal on the power supply.  
4 INCHES (10 CM) MAX.  
POWER  
SUPPLY  
INPUT  
+12 VDC  
GND  
Figure 5. Connecting DC Power  
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Accessing the Setup Menus  
Use the 5-position button controller on the side panel of the camera to access and navigate the on-screen display (OSD) menus (refer to Figure 6  
and Table C).  
LEFT  
UP  
SELECT  
RIGHT  
DOWN  
Figure 6. Side Panel Button Options  
Table C. Accessing the OSD Menu  
Menu Options  
Display the MAIN MENU on the screen.  
Navigating the Menu  
Press and hold down the center button for two seconds.  
Move the button up or down.  
Move the cursor up or down in a menu or toggle through menu selections.  
Move the cursor right or left in a menu.  
Move the button left or right.  
Select a menu or make a menu selection.  
Press the center button.  
Save a setting and then return to the menu.  
Press the center button.  
To display a menu, complete the following steps:  
1. Press and hold the center button for two seconds to open the MAIN MENU.  
2. Press the button up or down to select a menu.  
3. Press the center of the button to open the menu.  
To change a setting, complete the following steps:  
1. Press the button up or down to select the item.  
2. Press the center of the button to open the item.  
3. Press the button up or down to toggle through the menu selections.  
4. Press the center of the button to save the setting and return to the menu.  
To move to a previous menu, select BACK and press the center of the button. To close the setup menus, select EXIT from any menu and press the  
center of the button.  
NOTES:  
When you select BACK or EXIT on any menu, the camera saves the current settings.  
The menu closes automatically after three minutes of inactivity.  
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Setup Menus  
The C10CH Series camera uses setup menus instead of hardware switches for configuring the camera. As a result, you have more options for  
customizing the camera for its specific application.  
NOTES:  
After you customize any aspect of the C10CH Series camera, be sure to save your custom settings. (Refer to Profiles on page 18 for  
information about saving custom settings.)  
FLICKERLESS changes to SHUTTER SPEED when AUTO EXPOSURE mode is set to MANUAL.  
PROFILES  
STANDARD  
GAMING  
CUSTOM  
BACK  
EXIT  
MAIN MENU  
PROFILES  
->  
->  
->  
->  
->  
->  
EXPOSURE SET.  
FUNCTION SET.  
SAVE AS CUSTOM  
PIXEL CORRECTION  
SYSTEM INFORMATION  
EXPOSURE SET.  
ECLIPSER  
AUTO EXPOSURE  
ECLIPSER  
DC IRIS LEVEL  
FLICKERLESS  
AGC  
-> ESC  
-> OFF  
-> -8  
-> OFF  
-> LOW  
ECLIPSER  
THRESHOLD  
LEVEL  
-> OFF  
-> 17  
-> 4  
EXIT  
BACK  
EXIT  
BACK  
EXIT  
FUNCTION SET.  
LINE SYNC  
LINE SYNC  
-> AUTO  
-> AUTO  
->  
LINE SYNC  
-> AUTO  
-> 38  
WHITE BALANCE  
CHROMA  
V-PHASE ADJ  
GAMMA  
-> 60%  
-> SHARP  
-> SHORT  
->  
BACK  
EXIT  
SHARPNESS  
CABLE COMPENSATION  
MASKING  
TITLE  
->  
MASK SETTING  
SELECT START POSITION  
MASKING  
BACK  
EXIT  
MASK  
-> OFF  
-> -2  
-> 0  
MASK COLOR  
MASK EDIT  
MASK ERASE  
SAVE AS CUSTOM  
NOW POINT = ( XXX, XXX )  
BACK  
EXIT  
CURRENT SETTING  
ARE SAVED  
OK  
CANCEL  
TITLE EDIT  
TITLE  
ABCDEFGHIJKLM  
NOPQRSTUVWXYZ  
abcdefghijklm  
TITLE  
-> OFF  
EDIT TITLE  
PIXEL CORRECTION  
nopqrstuvwxyz  
123456789-/  
BACK  
EXIT  
COVER THE LENS  
AND PRESS OK  
BS  
RETURN  
OK  
CANCEL  
SYSTEM INFORMATION  
RESTORE FACTORY SETTING  
FIRMWARE VERSION  
OSD VERSION  
#.##  
#.##  
ALL SETTING ARE  
INITIALIZED  
RESTORE FACTORY SETTINGS ->  
OK CANCEL  
BACK  
EXIT  
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MAIN MENU  
MAIN MENU  
The following sections describe each menu and the settings associated with that menu. The sample  
screens in each section show the default settings.  
PROFILES  
->  
->  
->  
->  
->  
->  
EXPOSURE SET.  
FUNCTION SET.  
To display the MAIN MENU, complete the following steps:  
SAVE AS CUSTOM  
PIXEL CORRECTION  
SYSTEM INFORMATION  
1. Press and hold the center button on the side of the camera. Refer to Accessing the Setup  
EXIT  
2. Use the Pelco controller to navigate through the menus.  
Profiles  
Select this option to access the camera profile settings (refer to Profiles on page 18).  
Exposure Set.  
Select this option to configure the exposure settings (refer to Exposure Settings on page 19).  
Function Set.  
Select this option to configure the function settings (refer to Function Settings on page 21).  
Save as Custom  
Select this option to configure and save a custom profile (refer to Save as Custom on page 23).  
Pixel Correction  
Select this option to perform the automatic pixel correction procedure (refer to Pixel Correction on page 23).  
System Information  
Select this option to display the camera firmware information or to restore the factory default settings (refer to System Information on page 24).  
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PROFILES  
PROFILES  
Use this option to select a profile or save custom settings. Use profiles for faster installation or to  
adjust camera settings quickly for changing light conditions. The default setting is STANDARD.  
STANDARD  
GAMING  
CUSTOM  
The C10CH Series camera offers four predefined profiles and one custom, or user-definable, profile.  
You cannot modify predefined profiles.  
BACK  
EXIT  
ACTIVE  
Select one of the following application profiles:  
STANDARD: Select this profile for most scenes.  
GAMING:  
Select this profile if the camera scene is illuminated by mixed interior lighting and includes self-illuminated devices.  
For example, an arcade with gaming machines with bright, flashing lights.  
CUSTOM:  
Select this profile to activate your saved custom settings (refer to Save as Custom on page 23).  
Table D shows the default camera settings for each profile. Figure 7 shows sample scenes for each camera profile.  
Table D. Settings by Profile  
Profile  
STANDARD  
GAMING  
Exposure Settings  
AUTO EXPOSURE  
ECLIPSER  
ESC  
ESC  
OFF  
-8  
OFF  
DC IRIS LEVEL  
FLICKERLESS  
AGC  
-8  
OFF  
OFF  
LOW  
LOW  
Function Settings  
LINE SYNC  
WHITE BALANCE  
CHROMA  
AUTO  
AUTO  
INT  
INDOOR  
GAMMA  
60%  
SHARP  
SHORT  
60%  
SHARPNESS  
CABLE COMPENSATION  
MASKING  
SHARP  
SHORT  
TITLE  
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EXPOSURE SETTINGS  
EXPOSURE SET.  
Select this option to configure the exposure settings for the C10CH Series camera. The default  
EXPOSURE SETTINGS menu appears when AUTO EXPOSURE is set to NORMAL or BLC.  
AUTO EXPOSURE  
-> ESC  
-> OFF  
-> -8  
-> OFF  
-> LOW  
ECLIPSER  
DC IRIS LEVEL  
FLICKERLESS  
AGC  
AUTO EXPOSURE  
The automatic exposure feature automatically adjusts the electronic shutter and mechanical iris to set  
the correct exposure. Default settings depend on the selected profile (refer to Table D on page 18.)  
Select one of the following automatic exposure modes:  
BACK  
EXIT  
ESC:  
Select this mode for optimal brightness level by increasing the number of stored fields.  
NORMAL:  
Select this mode to use the electronic shutter and mechanical iris to control exposure. As lighting conditions change, the camera  
adjusts exposure based on input from the electronic shutter.  
BLC:  
Select this mode for scenes that are strongly backlit. The camera corrects the image to bring out the detail of the subject, such  
as a person entering a building through a door.  
BLC + ESC:  
Select this mode to set the electronic shutter speed manually.  
ECLIPSER  
The eclipser feature adjusts a foreground image to compensate for a very bright background. With a  
normal auto iris lens, when a bright backlight overcomes a dim foreground subject, the iris may not  
compensate for the scene properly. As a result, details in the image are lost.  
ECLIPSER  
ECLIPSER  
THRESHOLD  
LEVEL  
-> OFF  
-> 17  
-> 4  
BACK  
EXIT  
Use this feature in parking garages, parking lots, driveways, and other entrances with a variety of  
bright light sources.  
NOTE: You must disable ESC to use the eclipser feature.  
ECLIPSER:  
Select ON or OFF to enable or disable the eclipser function. When set to ON, the THRESHOLD and LEVEL settings can be  
changed. The default setting is OFF.  
THRESHOLD: The threshold value identifies an adjustment for the foreground brightness. The range is 0 (zero) to 25.  
LEVEL:  
The level value identifies an adjustment level for the lens to ignore the background. The range is 1 (light gray) to 8 (black).  
The default setting is 4.  
To activate this setting, complete the following steps:  
1. Set AGC to OFF.  
2. Set ESC to OFF.  
3. Set BLC to OFF.  
4. Set ECLIPSER to OFF.  
5. Set the video output level to one of the following lens options:  
Video type lens: Set the response selector of the auto iris lens to AVERAGE. Set the video output level of the camera to 0.75 Vp-p by  
adjusting the LEVEL VR of the auto iris len.  
DC type lens: Set the video output level of the camera to 0.75 Vp-p by adjusting the DC IRIS LEVEL.  
6. If the object in the foreground is dark (unrecognizable) and the background is predominant, set ECLIPSER to ON, and then set LEVEL to 4 or 5.  
7. Adjust the THRESHOLD until the object in the foreground can be seen.  
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DC IRIS LEVEL  
Select this option to adjust the electronic properties of the DC drive auto iris lens to the auto iris electronic properties of the camera. Perform this  
procedure before using the camera or each time you change the lens.  
To perform this procedure, complete the following steps:  
1. Focus the camera (refer to Lens Focusing on page 25).  
2. Aim the camera at a bright, flickerless scene.  
3. Select DC IRIS LEVEL from the MAIN MENU.  
4. Adjust the DC IRIS LEVEL value (for the best image). The range is -20 to 20. The default setting is -8.  
5. Press the center of the button to save the value.  
6. Exit the MAIN MENU.  
FLICKERLESS  
In some installations, the cycle of the fluorescent lights may interfere with the electronic iris shutter speed. Use this option to override the  
shutter speed. When enabled, the shutter speed is set to 1/100 (NTSC) or 1/120 (PAL).  
Select ON or OFF. The default setting is OFF.  
NOTE: This option appears when AUTO EXPOSURE is set to NORMAL or BLC.  
AUTOMATIC GAIN CONTROL  
Automatic gain control (AGC) automatically adjusts the image when the light level changes. Most scenes benefit from AGC operation.  
Select ON or OFF. The default setting is ON.  
NOTE: You can also use the side panel button to enable or disable AGC.  
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FUNCTION SETTINGS  
FUNCTION SET.  
Select this option to configure the function settings for the C10CH Series camera.  
LINE SYNC  
-> AUTO  
-> AUTO  
->  
WHITE BALANCE  
CHROMA  
GAMMA  
-> 60%  
-> SHARP  
-> SHORT  
->  
LINE SYNC  
SHARPNESS  
CABLE COMPENSATION  
MASKING  
Use line synchronization to eliminate the vertical roll that occurs when multiple cameras are connected  
to the same switching device. Line synchronization locks each camera to the same frame rate.  
TITLE  
->  
BACK  
EXIT  
Line Sync  
Select one of the following line sync options:  
LINE SYNC  
AUTO:  
When using AC power, select this option to operate in line lock mode. This mode  
synchronizes the frame rate to the power phase. When selected, you can also  
manually set the vertical phase for this camera (refer to V-Phase Adjustment below  
and to Camera Synchronization on page 27 for more information).  
LINE SYNC  
-> AUTO  
-> 38  
V-PHASE ADJ  
BACK  
EXIT  
INT:  
Select this option to use the internal sync generator.  
The default is AUTO, except for the GAMING profile, whose default is INT.  
NOTES:  
When using DC power, the camera always uses the internal synchronization generator.  
When you select INT, the V-PHASE ADJ option is disabled.  
V-Phase Adjustment  
Use this menu to adjust the vertical phase for line synchronization. The range is 0 (zero) to 52 for NTSC cameras and 0 (zero) to 62 for PAL cameras.  
Press the button up or down to adjust vertical phase. When correct, press the center of the button to return to the LINE SYNC menu.  
WHITE BALANCE  
The C10CH Series camera offers four white balance options. White balance settings define how the camera processes video images to render  
true colors in a scene. White balance is especially effective in scenes with changing color temperatures. Use it also in installations with  
incandescent, fluorescent, or outdoor lighting.  
Select one of the following white balance modes:  
AUTO:  
In this mode, the camera automatically adjusts the white balance based on the colors in the camera scene. The camera  
continually delivers the best possible image.  
HOLD:  
Use this mode to calibrate the camera to the white balance in a neutral scene. This prevents dominant colors in the target scene  
from affecting white balance. Refer to Manual White Balance Calibration on page 28 for more information.  
INDOOR:  
Use this mode for indoor scenes. The white balance gain is set to approximately 2,800°K and does not change as the scene  
colors change.  
CHROMA  
Select this option to display the MANUAL RED/BLUE menu.  
CHROMA:  
RED HUE:  
BLUE HUE:  
Use this option to increase or decrease the light level in the camera image. Select a value between -1 and 1. The default setting  
is -1.  
Use this option to either increase or decrease the red hue in the camera image. Select a value between -5 and 5. The default  
setting is 1.  
Use this option to either increase or decrease the blue hue in the camera image. Select a value between -5 and 5. The default  
setting is 1.  
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Gamma  
Gamma correction adjusts the video signal to compensate for the nonlinear response of the monitor display. Select one of the following options:  
60%(NORM), 45%, or 100%. The default setting depends on the selected profile (refer to Table D on page 18).  
SHARPNESS  
Sharpness enhances picture detail by increasing the aperture gain of the camera and sharpening the edges in the picture. Available settings  
include SHARP and SOFT.  
CABLE COMPENSATION  
Cable compensation mode adjusts the signal output in proportion to the length of the cable. Available settings include SHORT, MIDDLE, and  
LONG. The default setting is SHORT.  
SHORT:  
MIDDLE:  
LONG:  
From 0 (zero) to 100 meters of the length of the cable.  
From 100 to 300 meters of the length of the cable.  
From 300 to 500 meters of the length of the cable.  
MASKING  
Masking lets you block certain areas of a camera scene. A maximum of eight masks can be defined.  
MASKING  
MASK  
-> OFF  
-> -2  
-> 0  
NOTES:  
MASK COLOR  
MASK EDIT  
MASK ERASE  
When you enable masking, electronic zoom is disabled. If electronic zoom is active, masking is  
disabled.  
BACK  
EXIT  
If you add a ninth mask, the camera erases the first mask. You cannot configure more than eight  
masks.  
MASK:  
Use this option to enable or disable masking. The default setting is OFF.  
MASK SETTING  
MASK COLOR: Use this option to select the color of the mask. Available settings are black, white,  
SELECT START POSITION  
gray, red, green, blue, and yellow. The default setting is BLACK.  
MASK EDIT: Use this option to edit one mask. To edit a mask, complete the following steps:  
NOW POINT = ( XXX, XXX )  
1. Change the MASK setting on the MASKING menu to ON.  
2. Select the MASK EDIT menu. The MASK SETTING menu appears.  
3. Use the pointer to configure the mask area.  
a. Press the button up, down, left, or right to move the cursor to the upper-left corner of the mask.  
b. Press the center of the button to mark the upper-left corner.  
c. Press the button up, down, left, or right to move the cursor to the lower-right corner of  
the mask. If you move the cursor either left or above the start point, the mask edit is  
cancelled.  
d. Press the center of the button to mark the lower-right corner. The mask area is blacked out. The MASKING menu appears with the  
new mask.  
4. Repeat step 3 for each additional mask.  
Mask Erase  
Select this option to erase one or more masks. The camera erases masks from the last created to the first created. To erase a mask, select MASK  
ERASE. The mask that was last created disappears. Repeat to erase additional masks.  
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TITLE  
Select this option to configure the camera title.  
TITLE  
TITLE  
EDIT TITLE  
-> OFF  
TITLE:  
Use this option to enable or disable the title display. The default setting is OFF.  
BACK  
EXIT  
EDIT TITLE: Use this option to enter or edit the camera title, up to 16 characters. The default  
setting is blank.  
To enter a camera title, complete the following steps:  
1. Change the TITLE setting on the TITLE menu to ON.  
2. Select the EDIT TITLE menu. The EDIT TITLE menu appears.  
3. Press the button up, down, left, or right to move the cursor to the desired character.  
The space character is located below the letter “n.”  
TITLE EDIT  
ABCDEFGHIJKLM  
NOPQRSTUVWXYZ  
abcdefghijklm  
nopqrstuvwxyz  
123456789-/  
4. Press the center of the button to select the character. The selected character appears in the  
blank area at the bottom of the screen.  
BS  
RETURN  
5. To clear a character, select BS (backspace). The camera deletes the last character entered.  
6. Repeat steps 3 and 4 until you have entered the camera title.  
7. When the title is correct, select BACK to return to the TITLE menu.  
SAVE AS CUSTOM  
SAVE AS CUSTOM  
Select this option to create and save a custom profile. Whenever you open and make changes to the  
EXPOSURE SET and FUNCTION SET menus, the camera stores the settings. These setting can be saved  
as a custom profile.  
CURRENT SETTING  
ARE SAVED  
OK  
CANCEL  
To save defined exposure and function settings as a CUSTOM profile, complete the following steps:  
1. Move the cursor to the SAVE AS CUSTOM menu.  
2. Press the menu selection button, the SAVE AS CUSTOM menu is displayed.  
3. Move the cursor to OK and then press the selection button again. The profile is saved and the screen automatically returns to the MAIN  
MENU.  
PIXEL CORRECTION  
If white spots appear in the video image, one or more pixels on the camera imager may be defective.  
This condition is common to CCD camera imagers.  
PIXEL CORRECTION  
COVER THE LENS  
AND PRESS OK  
Select this option to automatically detect and correct these defects. This feature helps you maintain  
image quality.  
OK CANCEL  
To perform this procedure, complete the following steps:  
1. Use a lens cap to cover the lens. Make sure no light can enter the lens. The mechanical iris lens aperture does not completely block the  
light. Therefore, you should use a lens cap.  
2. Select PIXEL CORRECTION. The PIXEL CORRECTION menu appears.  
3. Select OK. The camera performs the procedure and the MAIN MENU appears.  
NOTE: Any defective pixels that cannot be completely corrected may still appear.  
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SYSTEM INFORMATION  
Select this option to display the camera firmware information.  
RESTORE FACTORY SETTING  
Restore Factory Settings  
Select this option to reset the camera to the factory default settings. This option clears all saved user-  
definable settings, except the following:  
ALL SETTING ARE  
INITIALIZED  
OK CANCEL  
CAMERA SETUP menu: ADDRESS, COM SPEED  
LINE SYNC menu: V-PHASE ADJ  
PIXEL CORRECTION  
To restore the camera to the factory default settings, complete the following steps:  
1. Select RESTORE FACTORY SETTINGS on the SYSTEM INFORMATION menu. The RESTORE FACTORY SETTINGS menu appears.  
2. Select OK. The camera resets all parameters to the factory default settings (except those listed above), and then the MAIN MENU appears.  
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Lens Focusing  
After mounting the lens, you must focus your C10CH Series camera. You will adjust both the back focus (on the camera) and the fine focus (on the  
lens).  
NOTE: The back focus has already been adjusted using a standard CS mount lens. However, you might need to adjust it again to match the  
mounted lens.  
1. Auto iris only: Cover the auto iris lens with a suitable neutral density (ND) filter; this opens the iris fully. For best results, use an ND3 filter.  
2. Manual iris only: Open the iris completely. Figure 7 shows the manual iris, varifocal, and lens focus locking screws for a sample lens.  
Refer to your lens documentation for more information.  
BACK FOCUS  
LOCKING SCREW  
VARIFOCAL  
LOCKING SCREW  
LENS FOCUS  
LOCKING SCREW  
1.5 MM ALLEN WRENCH  
MANUAL IRIS  
LOCKING SCREW  
Figure 7. Lens Focus  
3. If AGC is set to OFF, set it to LOW or HIGH on the FUNCTION SETTINGS menu. AGC is set to LOW by default.  
a. Display the FUNCTION SETTINGS menu.  
b. Change AGC to either LOW or HIGH.  
c. Select EXIT to save the AGC setting.  
4. Aim the camera at the farthest object in the field of view. Make sure it is at least 6.5 ft (2 m) away.  
5. Fixed focal length lens only:  
a. Set the lens focal length to far ().  
b. Adjust the back focus.  
c. Use a 1.5-mm Allen wrench to loosen the back focus locking screw.  
d. Turn the lens until the image is focused. Tighten the back focus locking screw clockwise.  
WARNING: Do not overtighten the back focus locking screw because you may damage the camera.  
(Back focus is a coarse adjustment. You will make the fine focus adjustment in the next step.)  
e. Adjust the lens focus to achieve the best fine focus.  
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6. Varifocal lens only:  
a. Set the varifocal to wide (W) and the lens focal length to far ().  
b. Adjust the back focus:  
(1) Use a 1.5-mm Allen wrench to loosen the back focus locking screw.  
(2) Turn the lens until the image is focused.  
(3) Tighten the back focus locking screw clockwise.  
WARNING: Do not overtighten the back focus locking screw because you may damage the camera.  
(Back focus is a coarse adjustment. You will make the fine focus adjustment in steps c and d.)  
c. Move the varifocal locking screw up or down to set the field of view.  
d. Adjust the lens focus to achieve the best fine focus.  
e. Repeat steps c and d until the focus is correct.  
7. Manual iris only: Adjust the iris for the best picture quality. The largest aperture gives the best light sensitivity; the smallest aperture  
gives the greatest depth of field.  
8. Tighten all lens locking screws.  
WARNING: When tightening the lens locking screws, do not overtighten or force any screw.  
9. Auto iris only: Remove the ND filter.  
10. If necessary, reset the AGC setting to its previous value.  
a. Display the FUNCTION SETTINGS menu.  
b. Change AGC to OFF, LOW, or HIGH.  
c. Select EXIT to save the AGC setting.  
11. Auto iris only: Perform the auto iris lens adjustment procedure (refer to DC Iris Level on page 20).  
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Camera Synchronization  
Camera synchronization may affect installations that use two or more AC power supplies for multiple cameras. Due to different power phases,  
a brief vertical roll may appear on the monitor when switching between cameras. To eliminate this vertical roll, adjust the phase control to  
synchronize the cameras to one another.  
It may be necessary for two people to communicate when synchronizing cameras, one at the camera and the other at the monitor, to observe the  
vertical roll and the effect of any camera adjustments.  
To synchronize cameras, complete the following steps:  
1. Choose a reference camera to which all other cameras will be phased.  
2. Access V-PHASE ADJ menu for a camera. Press the button up and down to adjust the vertical phase until the camera is synchronized to the  
reference camera.  
A dual trace oscilloscope is recommended, but not required, to adjust camera phase. Align the vertical sync pulses of the reference camera  
to the selected camera.  
3. After making each adjustment, switch back and forth between the adjusted camera and the reference camera. Repeat this process until the  
roll between the cameras disappears completely.  
4. Adjust the phase of all other cameras by repeating steps 2 and 3. Always adjust to the reference camera selected in step 1.  
5. As soon as you finish customizing this and all other camera settings, save your custom settings into the CUSTOM profile. This protects  
them if the camera loses power or if it must be restarted (refer to Profiles on page 18 for more information).  
To adjust phase control:  
1. Select LINE SYNC on the FUNCTION SETTINGS menu. The LINE SYNC menu appears.  
2. Switch the LINE SYNC setting to AUTO.  
3. Select V-PHASE ADJ. The V-PHASE ADJ menu appears.  
4. Press the button up or down to change the PHASE VALUE. On the C10CH-6 (NTSC) camera, the range is 0 (zero) to 52. On the C10CH-6X  
(PAL) camera, the range is 0 (zero) to 62.  
5. Press the center of the button to return to the LINE SYNC menu.  
6. Select EXIT to close the setup menus.  
7. As soon as you finish customizing this and all other camera settings, save your custom settings in the CUSTOM profile. This protects them  
if the camera loses power or if it must be restarted (refer to Profiles on page 18 for more information).  
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Manual White Balance Calibration  
In some installations, use manual white balance to render the most accurate image color possible. Mixed color applications may affect the  
amount of color adjustment. For example, a small white object on a large blue surface may have a reddish tint. Manual white balance uses a  
calibration image to identify the correct white level. The camera then uses this white level when adjusting overall image color.  
NOTE: Manual white balance is recommended only for indoor applications that have a single primary light source.  
For example a C10CH camera is installed in a pan/tilt enclosure inside a clothing store, in a shopping mall. A variety of colors are located  
throughout the store. Overhead lights provide the primary illumination, but some light also enters the store from the mall. As the camera pans a  
section filled with blue clothing, the camera may redden the image to compensate for the blue. When properly calibrated, the camera will not try  
to adjust scenes with predominant amounts of red or blue.  
To calibrate the manual white balance, complete the following steps:  
1. Focus the camera on a neutral color scene. Select a neutral scene with the following characteristics:  
Little or no black  
Not predominantly red  
Not predominantly blue  
No direct light source, such as a lamp or a window  
2. Select WHITE BALANCE on the FUNCTION SETTINGS menu.  
3. Select AUTO. This calibrates the white balance gain to the neutral scene.  
4. Change WHITE BALANCE from AUTO to MANUAL. This locks the white balance  
gain into camera memory.  
NOTE: If you change WHITE BALANCE from MANUAL to a different mode, the stored manual white balance settings are erased. You will  
have to perform this procedure again.  
5. Select EXIT to close the setup menus.  
6. Focus the camera on the target scene.  
7. As soon as you finish customizing this and all other camera settings, save your custom settings into the CUSTOM profile. This protects  
them if the camera loses power or if it must be restarted (refer to Profiles on page 18 for more information).  
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Specifications  
GENERAL  
Imaging Device  
1/3-inch interline transfer CCD  
Picture Elements  
NTSC  
PAL  
768 (H) x 494 (V) (approx. 380k)  
752 (H) x 582 (V) (approx. 440k)  
Sensing Area  
3/16 x 1/8-inch (4.7 x 3.5 mm)  
Scanning System  
NTSC  
PAL  
525 lines, 2:1 interlace  
625 lines, 2:1 interlace  
Synchronization  
AC line lock/internal  
540 TV lines  
Horizontal Resolution  
Electronic Shutter Range  
NTSC  
PAL  
1/60-1/100,000 second  
1/50-1/100,000 second  
Auto Iris Lens Type  
Sensitivity  
DC drive (autosensing)  
0.4 lux, f/1.2, 50 IRE, AGC on, 89% scene reflectance  
0.3 lux, f/1.2, 50 IRE, AGC on, 75% scene reflectance  
>48 dB  
Minimum Illumination  
Signal-to-Noise Ratio  
Vertical Phase  
Adjustable ±90°  
Automatic Gain Control  
Electronic Shutter Control  
Backlight Compensation  
Eclipser Function  
Selectable: on/off  
Selectable: on/off  
Selectable: on/off  
Selectable: on/off  
Flickerless Mode  
Selectable: on/off; 1/100 sec (NTSC), 1/120 sec (PAL)  
Selectable: on/off, 2 modes  
Digital signal processing (DSP)  
1 Vp-p, 75 ohms  
Auto White Balance  
Signal Processing  
Video Output  
Gamma Correction  
White Balance Range  
Selectable: on/off, 0.6, 1.0  
2,500° to 9,500°K  
ELECTRICAL  
Power Requirements  
C10CH-6  
C10CH-6X  
24 VAC ±15%/12 VDC ±15%, 60 Hz  
24 VAC ±15%/12 VDC ±15%, 50 Hz  
220 to 240 VAC, 50 Hz  
C10CH-7X  
Power Consumption  
Power Connector  
Video Connector  
Auto Iris Connector  
Controls  
3 W  
2-pin terminal strip, push-in type  
BNC  
4-pin connector (miniature square)  
5-position button  
MECHANICAL  
Lens Mount  
CS mount  
Camera Mount  
1/4-inch UNC-20 screw, top or bottom of camera housing  
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ENVIRONMENTAL  
Operating Temperature  
14° to 122°F (-10° to 50°C)  
-4° to 140°F (-20° to 60°C)  
20% to 80% (noncondensing)  
20% to 90% (noncondensing)  
Storage Temperature  
Operating Humidity  
Storage Humidity  
PHYSICAL  
Dimensions  
C10CH-6/C10CH-6X  
2.95" L x 2.17" W x 1.97" H  
(7.50 x 5.50 x 5.00 cm)  
C10CH-7X  
5.50" L x 2.17" W x 1.97" H  
(13.97 x 5.50 x 5.00 cm)  
Weight (without lens)  
C10CH-6/C10CH-6X  
C10CH-7X  
0.44 lb (0.20 kg))  
0.88 lb (0.40 kg)  
Shipping Weight  
C10CH-6/C10CH-6X  
C10CH-7X  
1 lb (0.45 kg)  
2 lb (0.90 kg)  
(Design and product specifications subject to change without notice.)  
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PRODUCT WARRANTY AND RETURN INFORMATION  
WARRANTY  
Pelco will repair or replace, without charge, any merchandise proved defective in  
material or workmanship for a period of one year after the date of shipment.  
Pelco assumes no risk and shall be subject to no liability for damages or loss  
resulting from the specific use or application made of the Products. Pelcos liability  
for any claim, whether based on breach of contract, negligence, infringement of  
any rights of any party or product liability, relating to the Products shall not exceed  
the price paid by the Dealer to Pelco for such Products. In no event will Pelco be  
liable for any special, incidental, or consequential damages (including loss of use,  
loss of profit, and claims of third parties) however caused, whether by the  
negligence of Pelco or otherwise.  
Exceptions to this warranty are as noted below:  
Five years on fiber optic products and TW3000 Series unshielded twisted pair  
(UTP) transmission products.  
Three years on Spectra® IV products.  
Three years on Genex® Series products (multiplexers, server, and keyboard).  
The above warranty provides the Dealer with specific legal rights. The Dealer may  
also have additional rights, which are subject to variation from state to state.  
Three years on DX Series digital video recorders, DVR5100 Series digital video  
®
recorders, DigitalSENTRY Series hardware products, DVX Series digital video  
recorders, NVR300 Series network video recorders, and Endura® Series  
distributed network-based video products.  
If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or  
(559) 292-1981 to obtain a Repair Authorization number (RA), and provide the  
following information:  
Three years on Camclosure® and Pelco-branded fixed camera models, except  
the CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and  
MC3651H-2X camera models, which have a five-year warranty.  
1. Model and serial number  
2. Date of shipment, P.O. number, sales order number, or Pelco invoice number  
3. Details of the defect or problem  
Three years on PMCL200/300/400 Series LCD monitors.  
Two years on standard motorized or fixed focal length lenses.  
Two years on Legacy®, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8  
Series fixed dome products.  
Two years on Spectra III, Spectra Mini, Esprit®, ExSite®, and PS20 scanners,  
including when used in continuous motion applications.  
If there is a dispute regarding the warranty of a product that does not fall under  
the warranty conditions stated above, please include a written explanation with  
the product when returned.  
Method of return shipment shall be the same or equal to the method by which the  
item was received by Pelco.  
Two years on Esprit and WW5700 Series window wiper (excluding wiper  
blades).  
Two years (except lamp and color wheel) on Digital Light Processing (DLP®)  
displays. The lamp and color wheel will be covered for a period of 90 days. The  
air filter is not covered under warranty.  
RETURNS  
To expedite parts returned for repair or credit, please call Pelco at (800) 289-9100  
or (559) 292-1981 to obtain an authorization number (CA number if returned for  
credit, and RA number if returned for repair) and designated return location.  
Two years on Intelli-M® eIDC controllers.  
One year (except video heads) on video cassette recorders (VCRs). Video heads  
will be covered for a period of six months.  
All merchandise returned for credit may be subject to a 20 percent restocking and  
refurbishing charge.  
Six months on all pan and tilts, scanners, or preset lenses used in continuous  
motion applications (preset scan, tour, and auto scan modes).  
Pelco will warrant all replacement parts and repairs for 90 days from the date of  
Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid  
to a Pelco designated location. Repairs made necessary by reason of misuse,  
alteration, normal wear, or accident are not covered under this warranty.  
Goods returned for repair or credit should be clearly identified with the assigned  
CA or RA number and freight should be prepaid.  
The materials used in the manufacture of this document and its components are compliant to the requirements of Directive 2002/95/EC.  
This equipment contains electrical or electronic components that must be recycled properly to comply with Directive 2002/96/EC of the European Union  
regarding the disposal of waste electrical and electronic equipment (WEEE). Contact your local dealer for procedures for recycling this equipment.  
REVISION HISTORY  
Manual #  
C2946M  
C2936M-A  
C2946M-B  
C2946M-C  
C2946M-D  
Date  
11/07  
1/08  
3/08  
4/08  
6/08  
Comments  
Original version.  
Revised model descriptions and setup menu.  
Corrected electronic shutter range specification.  
Added Important Safeguards and power connection information for model C10CH-7X.  
Revised power requirements for model C10CH-7X.  
Pelco, the Pelco logo, Camclosure, Digital Sentry, Endura, Esprit, ExSite, Genex, Intelli-M, Legacy, and Spectra are registered trademarks of Pelco, Inc.  
Spectra III is a trademark of Pelco, Inc.  
© Copyright 2008, Pelco, Inc. All rights reserved.  
DLP is a registered trademark of Texas Instruments Incorporated.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Worldwide Headquarters  
3500 Pelco Way  
Clovis, California 93612 USA  
USA & Canada  
Tel: (800) 289-9100  
Fax: (800) 289-9150  
International  
Tel: +1 (559) 292-1981  
Fax: +1 (559) 348-1120  
ISO9001  
Australia Finland France Germany Italy Macau The Netherlands Russia Singapore  
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