Paxar Printer 9855 RFID User Manual

Monarch®  
9855® RFID  
Printer  
Quick  
Reference  
TC9855RFIDQR Rev. AN 4/08  
©2007 Paxar Americas, Inc. a subsidiary of Avery Dennison Corp. All rights reserved.  
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Introduc tion  
This Quick Reference contains supply loading and general maintenance  
procedures. Additional RFID documents are available on the enclosed CD-ROM  
and on our Web site (www.monarch.com).  
Note:  
Information in this document supercedes information in previous versions.  
Check our Web site for the latest documentation and release information.  
RFID Ove rvie w  
Your printer has been engineered to program (encode) an RFID (Radio Frequency  
Identification) label (commonly called “RFID tags”) before the label’s format is  
printed. RFID tags contain an embedded RFID inlay (chip and antenna).  
RFID is only available on the Monarch® 9855printer using die cut or black mark  
supplies. Linerless supplies are not currently supported. The RFID printer is also  
capable of printing standard (non-RFID) supplies. For more information about  
supplies, see “RFID Supply Specifications.”  
The UHF printer supports multi-protocol encoding, including Class 1 Generation 1  
(C1Gen1), Class 1 Generation 2 (C1Gen2), and EM4122 supplies.  
The HF printer supports multi-protocol encoding, including ISO15693 and I•CODE®  
UID protocols.  
About Profe s s iona l Se rvic e s  
Our Professional Services group can develop custom RFID scripts (applications) or  
other types of data manipulation scripts. Our experts can ensure your RFID  
requirements are met. Custom programming can be factory-loaded at the time of  
shipment. Call Customer Service for more information.  
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We b Site s with RFID Informa tion  
AIM Global  
The association for Automatic Identification and Mobility.  
EPCglobal, Inc.™  
A joint venture between EAN International and the Uniform  
Code Council, Inc., creating RFID standards for the  
Electronic Product Code™ (EPC).  
RFID Journal  
An independent media company specializing in RFID.  
Uniform Code Council, Inc.®  
A global standards organization in supply chain management.  
Avicon  
Provides software to translate legacy codes to electronic  
product codes (EPC) for Class 1 96-bit (and more)  
representations.  
Conne c ting the Ca ble s  
The power supply automatically switches between 115V or 230V. There are no  
operator settings required.  
1. Plug the power cable into the socket. Plug the other end of  
the cable into a grounded electrical outlet.  
2. Connect the communication cable into the appropriate port.  
Secure the cable with the connecting screws (serial) or  
spring clips (parallel).  
If you are communicating with the host through the serial  
port, make sure the printer's communication values match  
those at the host. The factory default values are 9600 Baud,  
8 bit data frame, 1 stop bit, no parity, and DTR flow control  
(9600, N, 8, 1, DTR). Set the communication values on the  
printer to match those at the host.  
The printer also has a USB (Universal Serial Bus) version  
2.0 communications port, which is compatible with  
version 1.1.  
Drivers are available on our Web site  
Parallel Port  
for a variety of operating systems.  
USB Port  
3. Turn on the printer. Press ( I ) to turn on  
Serial Port  
and ( O ) to turn off the printer.  
Power Cable  
Power Switch  
Goes Here  
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Us ing the Control Pa ne l  
The control panel has a two-line LCD display, two  
status lights, and five buttons. The control panel  
displays error codes/messages, and allows you to  
setup/configure the printer.  
Power:  
The printer shows a steady green  
light when it is on.  
Fault:  
The printer shows a steady amber  
light when it is out of labels or  
ribbon, or when you have a supply  
jam.  
Feed/Cut:  
Prints a label in the on-demand  
mode, feeds a blank label if there is  
no print job, and prints a label with  
error information that is useful to  
your System Administrator if an error is displayed. When the  
printer is offline, changes the displayed value by one or ten.  
Enter/Pause:  
Pauses the current print job or resumes a paused print job.  
Selects the displayed menu item.  
Escape/Clear:  
When an error is present, clears the error. When a job (batch) is  
printing, cancels the print job (batch). Enters the offline menu  
mode or returns the display to the next higher menu.  
Å
Displays the previous menu item.  
Displays the next menu item.  
Æ
Å and Æ  
Prints a test label when you press the buttons at the same time.  
Hold for one second and release.  
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Loa ding RFID La be ls  
The RFID supplies are sensitive to static electricity and can be damaged  
by static electricity. Ground yourself by touching some metal, such as the  
printer’s metal base, before handling the supplies.  
Refer to the 9855 Operator's Handbook for additional supply loading instructions if  
using non-RFID supplies in your RFID printer.  
1. Open the cover.  
2. Unlock the printhead by turning the retaining latch.  
3. Lift the printhead assembly using the printhead tab until the assembly locks  
into place.  
Supply Holder  
Printhead  
Tab  
Deflector  
Tab  
Retaining Latch  
4. Place the roll of supply on the supply holder. For labels, the supply unrolls  
from the top or the bottom. Do not pick up the printer by the supply holder.  
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5. Adjust the supply holder guides so the sides barely touch the roll. Make sure  
the supply roll turns freely.  
If you are using fan-fold supplies, place the supply stack behind the printer,  
label side facing up.  
Supply Holder Guides  
6. Push down on the supply lever to unlock the supply guides.  
7. Lay the label strip across the supply guide so that a few inches extend past the  
front of the printer. Tuck the supply under the nibs and in between the die cut  
sensor. Do not feed supply between the supply roller and deflector.  
For fan-fold supplies, lay the label strip over the supply holder and across the  
supply guide so that a few inches extend past the front of the printer. Tuck the  
supply under the nibs and in between the die cut sensor.  
8. For tag supplies using the optional knife, feed the supply through the knife.  
Make sure at least 0.5 inches of supply is past the knife.  
Tag  
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9. Adjust the supply guides so they touch the supply. Push up on the supply lever  
to lock the supply guides into place.  
Deflector  
Die Cut Sensor  
Nibs  
Supply Roller  
Supply  
Lever  
10. Hold the printhead assembly by the printhead tab while pressing down on the  
printhead release.  
Thumb Well  
11. Close the printhead by pressing down on the thumb well until you hear it click  
into place.  
12. Press Feed/Cut several times to feed at least three labels/tags to properly  
position the supply and the ribbon.  
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Loading Labels for the Optional Peel Mode  
Peel mode (on-demand) must be purchased separately. In peel mode, the printer  
separates the backing paper from the label. The next label is not printed until the  
completed one is removed from the printer. Make sure the printer is configured for  
on-demand mode and the correct supply type is installed. The minimum feed  
length is 1.5 inches for peel mode. Hold the leading edge of peeled labels when  
printing labels longer than six inches. You must use non-perforated supplies for  
peel mode. Follow the steps for loading supplies from the previous section. Then,  
follow these steps after you close the printhead.  
1. Remove the labels from the first 10 inches of the backing paper.  
2. Press down on the exit cover tabs to open the exit cover on the front of the  
printer.  
Exit Cover Tabs  
3. Feed the backing paper over the peel bar.  
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4. Feed the backing paper through the lower opening of the exit cover. Close the  
exit cover. Pull down on the backing paper to remove any slack.  
Peel  
Bar  
Lower  
Opening  
Tear  
Edge  
Backing  
Paper  
When removing the backing paper, pull up across the saw-toothed tear  
edge. Make sure the backing paper tears at the edge.  
5. Close the printer's cover.  
6. Press Feed/Cut several times to feed at least three labels/tags to properly  
position the supply and the ribbon.  
Adjus ting the Wide /Na rrow Knobs  
You may need to adjust the two wide/narrow knobs according to the width of your  
supply. For supply that is more than two inches, adjust the knobs to the wide  
setting. For supply that is two inches or less, adjust the knobs to the narrow  
setting.  
You must adjust both of the knobs to the same position.  
If you experience ribbon smudging in cold, dry  
environments, adjust the wide/narrow knobs to the  
wide setting.  
For wide supplies, push down and turn the  
wide/narrow knobs clockwise with a screwdriver.  
For narrow supplies, turn the wide/narrow knobs  
counter-clockwise with a screwdriver until it pops  
back up.  
The adjustment is shown in the wide position.  
Wide/Narrow Knobs  
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Loa ding Ribbon  
1. Open the cover.  
2. Unlock the printhead by turning the  
retaining latch.  
Printhead  
Tab  
3. Lift printhead assembly using the  
printhead tab until the assembly locks  
into place.  
Deflector  
Tab  
4. Push the deflector tab down.  
5. Slide the extra ribbon core on the  
take-up reel as far as it will go with the  
"This End Out" writing facing out. Use  
your empty ribbon core as the take-up  
core. The take-up core only fits on the  
take-up reel one way.  
6. Remove the new ribbon from the  
package. Do not wrinkle or crush the new ribbon.  
7. Slide the ribbon onto the back reel as far as it will go. The ribbon roll only fits  
on the reel one way. Carefully unwind a few inches of ribbon from the bottom  
of the roll.  
Take-up Core  
Note:  
Make sure the “Monarch This End  
Out” writing is facing out. The  
ribbon roll only fits on the reel  
one way.  
Take-up Reel  
8. Carefully feed the ribbon under both  
Ribbon  
Rollers  
ribbon rollers and printhead.  
9. Align the ribbon and make sure it is  
straight and centered throughout the  
path.  
10. Tape the ribbon to the take-up core. Do  
not tape the ribbon to the take-up reel.  
11. Rotate the take-up core until the leader  
is past the printhead.  
12. Remove any slack in the ribbon by turning the take-up reel clockwise.  
13. Hold the printhead assembly by the printhead tab while pressing down on the  
printhead release.  
13. Close the printhead by pressing down on the thumb well until you hear it click  
into place. Close the cover. Press Feed/Cut several times to feed at least  
three labels/tags to properly position the supply and the ribbon.  
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Adjus ting the Print Contra s t  
The print contrast controls the darkness of the printing on your supply.  
1. From the Main Menu, select Setup, then Contrast.  
You see the current setting, for example:  
Enter contrast  
[-699/699]: +0  
2. Press Å or Æ to change the contrast. Pressing Æ darkens the print; Å lightens  
the print. Feed/Cut acts as a toggle switch to change the value by 10 or 1.  
For example, to make the contrast 50 (from the default 0), press Feed/Cut,  
then press Æ five times (50). Press Enter/Pause to select the displayed value.  
Test Label?  
No  
Æ
3. Press Å or Æ to select either “Yes” or “No” to print a test label and check the  
print contrast. Press Enter/Pause.  
4. Press Escape/Clear until you see the Main Menu.  
Printing  
Before you print, make sure the printer is connected and ready to receive data.  
When you turn on the RFID printer, “Monarch Initializing” flashes briefly and then  
you see “Print Mode Ready.” If an error occurs while the printer is initializing, the  
error message flashes briefly on the display and then you see “Print Mode Ready.”  
The printer displays “Not available” when you try to select the RFID menus if the  
module is inoperative.  
The printer accepts RFID and non-RFID batches once you see “Print Mode Ready.”  
1. Download a format and a batch. Refer to the optional Packet Reference  
Manual for information on downloading print jobs.  
2. The printer prints a strip of labels or labels in on-demand mode. If printing  
RFID supplies, you see  
RFID Printing…  
1 of 10  
If the RFID tag is not programmable for any reason, the label may print  
with an overstrike pattern, indicating that it should not be used. Your  
System Administrator should set the desired Error Action accordingly.  
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When printing on non-RFID supplies, you may also see a label with an  
overstrike pattern. Do not use that label. When using “overstrike” as the  
Error Action, the data prints on the non-RFID label, but there is no data  
printed on the RFID label.  
RFID Overstrike  
Non- RFID Overstrike  
Note:  
The RFID printer pauses while programming the RFID tag.  
3. Remove the printed labels. If the printer will be unused for extended periods of  
time, we recommend leaving the printhead unlatched.  
Me nu Cha nge s  
Some changes were made to the menu structure for RFID. These menus should  
only be accessed by your System Administrator. Refer to the RFIDMP (Multi-  
Protocol) Application Notes or the HF (High Frequency) Application Notes available  
on our Web site for more information.  
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Cle a ring J a ms  
When you are printing and a jam occurs, the Fault light on the printer's front panel  
blinks.  
1. Turn off the printer and open the cover and printhead assembly.  
2. If necessary, remove the label roll and ribbon.  
3. Remove the jammed labels and reload the label roll.  
4. Close the printhead assembly and turn on the printer.  
5. Press Feed/Cut several times to feed at least three labels/tags to properly  
position the supply and the ribbon.  
Cle a ning  
CAUTION: Do not use sharp objects to clean the printhead or touch the printhead.  
This may damage the printhead and require a service charge.  
Note:  
You must clean the printhead as described below to maintain printhead  
life.  
The rate and frequency at which you print determines how often you must clean the  
printer. You may need to clean the printhead, sensor, and platen roller:  
if there is any adhesive build-up in the supply path.  
after printing approximately three rolls of thermal  
transfer/thermal direct supplies or after each ribbon.  
daily if your printer is in an excessively dirty, hot, or humid  
environment.  
Voids  
if you frequently receive supply error codes or when you see  
voids or streaking in the print as shown.  
1. Turn off the printer and open the cover and printhead assembly.  
Streaks  
2. Remove the label roll and ribbon (when cleaning the printhead).  
3. Press down on the exit cover tabs to open the exit cover on the front of the  
printer.  
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4. Clean the platen roller when you see significant adhesive build-up or a label is  
wrapped around the platen roller. Use  
a dry, soft-bristle brush, such as a  
toothbrush, to clean the platen roller.  
Platen  
If the brush does not remove  
Roller  
all the adhesive, use isopropyl alcohol  
on the platen roller. Moisten a cotton  
swab with isopropyl alcohol and run the  
cotton swab across the platen roller.  
Turn the platen roller with your finger  
to make sure the platen roller is clean  
all the way around. After cleaning,  
feed several inches of supply through  
without printing to remove any remaining isopropyl alcohol.  
5. Rub the cotton swab moistened with isopropyl alcohol across the peel bar and  
remove any build-up.  
6. Moisten another cotton swab with isopropyl alcohol. Rub the cotton swab  
across the printhead and remove any build-up. You may need to use a  
printhead CLEAN-STRIP if the printhead is extremely dirty or you see streaks  
on the supply.  
Printhead  
Supply  
Sensor  
7. Rub the cotton swab across the supply sensor and die cut sensor and remove  
any build-up.  
8. Clean the build-up in the supply path.  
9. Let the printer dry before you reload supplies.  
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10. Push on the exit cover firmly to close it. Both latches will click into place.  
11. Close the cover and printhead assembly.  
12. Turn on the printer and press Feed/Cut several times to feed at least three  
labels/tags to properly position the supply and the ribbon. Resend your format,  
batch, and check digit packets.  
Trouble s hooting  
This section provides solutions to minor printing problems.  
Problem  
Action  
Error message appears  
during startup  
Turn OFF the printer, wait fifteen seconds and  
then turn ON the printer. Call Service if the error  
message reappears.  
Does not print.  
Check supply.  
Check ribbon.  
Send a corrected format and batch packet.  
Does not feed.  
Set wide/narrow knobs correctly.  
Partially printed data.  
Clean the printhead.  
Send a corrected format packet.  
Printing shadows or  
smears.  
Clean the printhead.  
Change supply.  
Check ribbon.  
Light Printing.  
Change supply.  
Adjust the print contrast.  
Check wide/narrow knobs.  
Check ribbon.  
Heavy Printing.  
Voids in printing.  
Clean the printhead.  
Change supply. Adjust the print contrast.  
Check wide/narrow knobs.  
Check ribbon.  
Clean the printhead.  
Change supply type.  
Check ribbon.  
Serial bar codes do not  
scan.  
Leave printhead unlatched when not in use.  
Use a print speed of 2.5 IPS.  
Adjust the print contrast.  
Backing paper is wrapped  
around platen or peel  
roller.  
Carefully remove the backing paper. Make sure  
the backing paper tears at the saw-toothed tear  
edge when using backfeed and peel mode.  
14  
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Problem  
Action  
Blank labels print or 750  
series errors.  
Clean supply sensors.  
Printer does not read or  
program the RFID tag.  
See your System Administrator. Make sure the  
following are set correctly for your inlay (RFID tag)  
type: Protocol (C1Gen1, EM4122), Read Power,  
and Write Power. Refer to your RFID Setup Guide  
& Supply Chart or HF Setup Guide & Supply Chart  
for more information.  
Common Errors  
If the action does not resolve the problem, call Service at the number listed on the  
inside front cover of this manual.  
Error Description/Action  
002  
005  
018  
025  
052  
Name must be 1 to 8 characters inside quotes.  
Supply width is invalid.  
Code page selection defined in the field is invalid.  
Data length is too long.  
Data type in the RFID Data Field must be 0, 1, 2, or 3. See your System  
Administrator for more information.  
053  
101  
226  
228  
The starting block in the RFID Data Field is invalid.  
Format referenced by batch not in memory.  
Rule Record Line xx. Upload device must be H (Host) for Option 6.  
Memory class identifier is invalid. The identifier must be A (AFI),  
D (DSFID), or E (EAS) for Option 64. For more information, refer to the  
HF Application Notes.  
229  
230  
Byte code is invalid. Byte code must be an 8-bit (1 byte) character for  
Option 64. For more information, refer to the HF Application Notes.  
Lock code is invalid. Lock code must be 0 (Unlock) or 1 (Lock) for Option  
64. For more information, refer to the HF Application Notes.  
400  
403  
409  
Invalid character following {.  
Field separator was not found.  
Printer memory is full. Delete unnecessary formats or graphics from  
memory.  
410  
411  
Parity mismatch.  
Framing error (baud rate mismatch).  
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412  
413  
611  
612  
Flow control mismatch.  
Online receive buffer is full. Check for a flow control problem.  
Font, bar code, or density in the batch does not fit the format.  
The data in this line of the batch is either missing or does not match the  
format.  
613  
614  
Reference point off supply.  
Portion of field off supply or there may be an invalid character in the  
packet.  
703  
704  
The printer sensed a calibration of different-sized black marks. Make  
sure the correct supply type is loaded.  
Printer has not sensed a supply mark when expected or is out of  
supplies. Press Escape/Clear and try to continue printing. Change  
supply.  
715  
Invalid data length/data mismatch. The data in the RFID Data Field has  
an incorrect data length or there is a data type mismatch between  
selected data type and actual data entered. For more information about  
the data length and data type, refer to the RFIDMP Application Notes or  
the HF Application Notes. This error also occurs when there is an error  
in the Expanded C1Gen2 fields. Check with your System Administrator  
about your format.  
740  
741  
Command, hardware, inventory, or memory allocation error. There may  
be an RFID hardware or memory allocation error.  
RFID tag missing. Tag not found in RF Field. The RFID tag was not  
found in the RF Field (area inside the printer where RFID tag is  
programmed.) Check supply loading. If you made supply or print  
position settings, make sure the RFID tag was not moved out of the  
programmable range.  
742  
743  
Tag erase failed. The RFID tag was found in the RF Field, but could not  
be erased. Increase the number of retries. For more information, refer  
to the RFIDMP Application Notes or the HF Application Notes.  
Program tag failed. The RFID tag was found in the RF Field, but could  
not be programmed. Increase the number of retries. For more  
information, refer to the RFIDMP Application Notes or the HF Application  
Notes.  
744  
Tag locked fail. The RFID tag is unable to be programmed because it is  
already locked. This is considered a bad RFID tag. For more  
information, refer to the RFIDMP Application Notes or the HF Application  
Notes.  
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746  
Lock tag fail. The RFID tag has not been locked to prevent  
reprogramming. This is considered a bad RFID tag. For more  
information, refer to the RFIDMP Application Notes or the HF Application  
Notes.  
747  
748  
Time out failure. An RFID command (read, program, etc.) has failed to  
complete in the maximum amount of allowed time.  
Invalid data length/data mismatch from RFID interrogator module. The  
RFID interrogator module found a problem with the data received from  
the printer. For more information, refer to the RFIDMP Application Notes  
or the HF Application Notes.  
749  
751  
RFID Verify Fail. The RFID verification process failed after writing  
(programming) tag. This is considered a bad RFID tag. For more  
information, refer to the RFIDMP Application Notes or the HF Application  
Notes.  
Printer did not sense a black mark when expected. Press Escape/Clear  
and try to continue printing. Change supply.  
752  
753  
754  
Printer sensed a mark in the wrong place.  
Printer sensed a mark that is too long.  
Check for a ribbon jam or remove any slack in the ribbon by turning the  
take-up reel clockwise. Load a new ribbon.  
755  
756  
757  
758  
Printhead is open. Close the printhead.  
Load supplies.  
Load supplies (supply length mismatch). Press Feed/Cut.  
Either the supply is not seen, the on-demand sensor is broken, or a label  
was removed too quickly. Check for a label jam or reload supplies.  
763  
765  
Waiting to dispense label. Press Feed/Cut.  
The printhead has less than 8 bad dots and can shift bar code fields to  
avoid bad dots. Press Escape/Clear to continue printing.  
768  
Printhead has more than 8 bad dots within the format area or is not  
connected. Replace or connect printhead as necessary.  
The printer does not recalibrate (feed a blank label) after any RFID error. Refer to  
the RFIDMP Application Notes or the HF Application Notes (on our Web site) for  
more information.  
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RFID Printe r Spe c ific a tions  
Height:  
13 inches (330 mm)  
12.5 inches (318 mm)  
17.3 inches (439 mm)  
29 lb. (13.2 kg)  
Width:  
Depth:  
Weight:  
Shipping Weight:  
Power Source:  
34 lb. (15.5 kg)  
90-132VAC with autoselect 50/60Hz  
180-264VAC with autoselect 50/60Hz  
Printhead:  
Speed:  
Thermal at 4 inches (1012 mm) wide  
203 dpi (8.0 dots per mm)  
Optional 300 dpi (11.8 dots per mm)  
2.5, 4.0, 6.0, 8.0, and 10.0 ips (inches per second). 12.0  
ips (305 mm) printing is an option that must be purchased  
separately. 2.5 is the default for serial bar codes.  
Note:  
The RFID printer pauses while programming the  
RFID tag.  
Operating Temperatures  
Direct:  
40°F to 104°F (4°C to 40°C)  
Transfer:  
Storage:  
Humidity:  
40°F to 95°F (4°C to 35°C)  
15°F to 120°F (-9°C to 49°C)  
5% to 90% non-condensing  
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RFID Supply Spe c ific a tions  
RFID supplies are available in a variety of sizes. Printing over the RFID inlay  
causes printing irregularity. Refer to the RFID Setup Guide & Supply Chart or the  
HF Setup Guide & Supply Chart for illustrations to determine which type of RFID  
supplies you are using and basic printer configuration information.  
Supply Types:  
Supply Widths:  
Supply Lengths:  
Thermal Transfer or Thermal Direct  
Die Cut or Black Mark  
0.75 inch (19 mm) minimum  
4.0 inches (102 mm) maximum  
1.0 inch (25.4 mm) minimum  
13.0 inches (330 mm) maximum  
Note:  
The supply length depends on the inlay selected.  
Roll Inside  
Diameter:  
4.0 inches (102 mm)  
Roll Outside  
Diameter:  
8.0 inches (203 mm) maximum  
Ribbon Width:  
Ribbon Length:  
4.3 inches (110 mm) for 4.0 inch (102 mm) supply  
23,600 inches (600 meters)  
Additional RFID supplies may be available by request. Contact your RFID  
Representative for more information.  
Ta g Cut Dime ns ions  
Use these specifications for the 926™ Knife with the RFMP printer. Use only  
Monarch®/Paxar® approved RFID tag supplies.  
Widths:  
1.5 inches to 4.0 inches (38 mm to 102 mm)  
1.5 inches to 16.0 inches (38 mm to 406 mm)  
7 mils to 14 mils  
Lengths:  
Thickness:  
Batch Separator:  
3.66 inches (93 mm)  
Note:  
The limited warranty on knives used in or with RFID printers is one (1)  
year from the date of shipment, or 500,000 cuts, whichever occurs first.  
19  
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RF Spe c ific a tions  
The UHF radio operates in the 902 – 928 MHz frequency range in accordance with  
FCC Rules and Regulations.  
The HF radio operates at 13.56 MHz in accordance with FCC Rules and  
Regulations.  
Additional frequencies may be available for international locations by request.  
Contact your RFID Representative for more information.  
20  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Download from Www.Somanuals.com. All Manuals Search And Download.  

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