Paxar Printer 9416LX User Manual

Monarch®  
9416® XL®  
Thermal  
Transfer  
Printer  
Equipment  
Manual  
TC9416TTEM Rev. AE 1/08  
©2004 Paxar Americas, Inc. a subsidiary of Avery Dennison Corp.  
All rights reserved.  
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TA B L E O F C O N T E N T S  
Getting Started ................................................................ 1-1  
Introduction................................................................. 1-1  
Audience .................................................................... 1-1  
Ordering the Packet Reference Manual .......................... 1-1  
Disclaimer................................................................... 1-1  
Unpacking the Printer................................................... 1-2  
Connecting the Power Supply........................................ 1-2  
Connecting the Communication Cable ............................ 1-4  
USB Port ................................................................. 1-5  
Reading the Indicator Light ........................................... 1-6  
Loading A Ribbon ............................................................ 2-1  
Replacing a Ribbon ...................................................... 2-6  
Loading Supplies............................................................. 3-1  
Loading Supply for Non-Peel Mode ................................ 3-1  
Loading Labels for Peel Mode ....................................... 3-7  
Loading Fan-Fold Supplies ......................................... 3-13  
Calibrating the Supply ................................................ 3-15  
Adjusting the Black Mark/Die Cut Sensor ..................... 3-16  
Printing ........................................................................... 4-1  
Care and Maintenance...................................................... 5-1  
Clearing Supply Jams................................................... 5-1  
Cleaning the Printhead ................................................. 5-2  
Cleaning the Platen Roller and Printer ........................... 5-4  
Table of Contents i  
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Troubleshooting...............................................................6-1  
Printing Problems and Solutions ....................................6-1  
Printing Test Labels .....................................................6-4  
Calibrating the Supply ..................................................6-5  
Specifications and Accessories ....................................... A-1  
Printer Specifications .................................................. A-1  
Supply Specifications .................................................. A-2  
Ribbon Specifications .................................................. A-2  
Printer Accessories ..................................................... A-2  
ii Table of Contents  
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G E T T I N G S TA R T E D  
1
The Monarch9416XL® Thermal Transfer  
printer is a desktop thermal transfer and thermal  
direct printer. It can print labels, tags or receipts  
(with or without bar codes) in peel mode (one label at  
a time) or non-peel mode (labels in strips).  
I n t r o d u c t i o n  
This chapter includes information about  
unpacking the printer  
connecting the power supply  
connecting the communication cable  
reading the indicator light.  
A u d i e n c e  
This Equipment Manual is for the person who prints  
and applies labels.  
O r d e r i n g t h e P a c k e t R e f e r e n c e M a n u a l  
The printer uses MonarchPrinter Control  
Language II (MPCL II) to create labels for printing.  
The Packet Reference Manual, available on our Web  
site (www.monarch.com), describes how to create  
format and batch packets for printing labels, how to  
configure the printer, and perform other advanced  
techniques.  
D i s c l a i m e r  
Information in this document supersedes information  
in previous versions. Check our Web site for the  
latest documentation and release information.  
Getting Started 1-1  
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U n p a c k i n g t h e P r i n t e r  
After you unpack the printer, you should have  
9416 printer  
power supply/power cord  
ribbon reel  
take-up core (already on the take-up reel)  
Quick Reference  
CD-ROM that contains software and manuals  
(included with applicable models).  
If any items are missing, contact Monarch for  
replacement parts.  
Keep all packaging material in  
case you need to move or  
return the printer.  
C o n n e c t i n g t h e P o w e r S u p p l y  
CAUTION  
Do Not touch the electrical connectors  
while setting up the printer. Electrostatic  
discharge can damage or destroy the  
printhead or electronic components.  
To connect the power supply:  
1. Place the printer in a location that allows easy  
access to the front of the printer.  
The printer should never be  
operated while resting on its side or  
upside down.  
2. Place the power supply in a suitable location,  
preferably on the floor, near an electrical outlet.  
1-2 Getting Started  
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3. Turn off the printer. Press the switch on the back  
of the printer to the OFF position (O).  
4. Plug the three-hole end of the AC adapter cable  
into the three-pronged outlet in the power supply.  
5. Plug the round end of the power supply cable  
(labeled “printer”) into the socket at the back of  
the printer.  
6. Plug the three-pronged end of the AC adapter  
cable into a grounded electrical outlet.  
WARNING  
The printer and power supply should never  
be operated in a location where either one  
can get wet. Personal injury could result.  
Getting Started 1-3  
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C o n n e c t i n g t h e C o m m u n i c a t i o n C a b l e  
Before the printer can accept print jobs from the host,  
you must  
connect the communication cable to the printer and  
the host  
set the communication values on the printer to  
match those at the host (only required if you are  
using the serial port).  
For parallel communication:  
1. Turn off the printer before connecting the cable.  
2. Connect a parallel printer cable from the host to  
the parallel port at the back of the printer.  
Parallel Port  
3. Secure the cable with the spring clips.  
1-4 Getting Started  
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For serial communication:  
1. Turn off the printer before connecting the cable.  
2. Connect a serial printer cable from the host to the  
serial port at the back of the printer.  
USB Port  
9-pin  
Serial Port  
3. Secure the cable with the connecting screws.  
The factory defaults are 9600 Baud, no parity,  
8-bit data frame, 1 stop bit, and DTR flow  
control (96, N, 8, 1, DTR).  
To set communication values, refer to the  
Packet Reference Manual.  
USB Port  
The printer has a USB (Universal Serial Bus) Version  
1.1 communication port. Drivers are available on our  
Web site for a variety of operating systems.  
Getting Started 1-5  
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R e a d i n g t h e I n d i c a t o r L i g h t  
The indicator light monitors the printer's status.  
Feed Button  
Indicator Light  
Indicator Light  
Description  
GREEN  
Printer is on and ready to use.  
FLASHING  
GREEN  
Printer is paused. Press the FEED  
button to resume printing.  
FLASHING RED  
Printer error condition.  
See Chapter 6, “Troubleshooting” for  
error conditions and solutions.  
ORANGE  
No light  
The system is detecting the supply  
and ribbon status.  
Printer is off. Make sure the power  
supply is connected properly. See  
"Connecting the Power Supply"  
earlier in this chapter.  
1-6 Getting Started  
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L O A D I N G A R I B B O N  
This chapter describes how to load a ribbon.  
2
Use a ribbon when printing on thermal transfer  
supplies.  
There are two types of supplies:  
Thermal Direct  
Supplies  
do not use a ribbon for  
printing.  
Thermal Transfer  
Supplies  
require a ribbon for printing.  
If you are using thermal direct supplies, do not load a  
ribbon. See Chapter 3, “Loading Supplies” for more  
information.  
The printer automatically detects if a ribbon is  
installed when you turn on the printer and switches to  
thermal transfer printing mode.  
Make sure the ribbon window and the  
supply door are closed when you turn  
on the printer.  
Loading A Ribbon 2-1  
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To load the ribbon:  
1. Push down on the ribbon window to unlock it and  
raise the window.  
2. The ribbon take-up core should already be on the  
take-up reel. Attach the take-up core to the front  
hub, as shown.  
Ribbon  
Window  
Take-up Core  
Take-up Reel  
Back Hub  
Front Hub  
2-2 Loading A Ribbon  
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3. Open a package of new ribbon, taking care not to  
wrinkle or crush the ribbon.  
4. Slide the ribbon onto the ribbon reel as far as it  
will go.  
Ribbon on  
Ribbon Reel  
Ribbon  
Leader  
Back Hub  
Take-up Core  
Loading A Ribbon 2-3  
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5. Attach the ribbon reel to the back hub.  
6. Peel and carefully unwind a few inches of ribbon  
from the bottom of the roll.  
7. Press the release levers towards the front of the  
printer to release the supply door.  
8. Lift open the supply door. The supply door  
support at the right-hand rear of the printer holds  
the supply door open.  
9. Feed the end of the ribbon under the printhead  
and around the take-up core.  
10. Stick the leading edge of the ribbon onto the take-  
up core.  
11. Rotate the take-up core until the ribbon leader is  
firmly wrapped around the take-up core and the  
black portion of the ribbon is exposed.  
2-4 Loading A Ribbon  
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12. Close the supply door by lifting the supply door  
slightly and pulling the bottom of the supply door  
support forward towards the front of the printer.  
Close the supply door slowly and make sure it  
latches securely.  
If you do not latch the supply door  
completely, poor print quality may  
result.  
13. Press the ribbon window down firmly until it locks  
into place.  
Loading A Ribbon 2-5  
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R e p l a c i n g a R i b b o n  
To replace a ribbon:  
1. Push down on the ribbon window to unlock it and  
raise the window.  
2. Remove and discard the used ribbon and take-up  
core. Save the ribbon reel located inside the  
take-up core before discarding.  
3. Remove the ribbon reel (with core) from the back  
hub and place it on the front hub.  
Ribbon  
Window  
Take-up Core  
Take-up Reel  
Back Hub  
Front Hub  
4. Follow the steps from the previous section to  
finishing loading the ribbon.  
2-6 Loading A Ribbon  
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L O A D I N G S U P P L I E S  
This chapter describes how to  
3
load a roll of labels or tags for non-peel mode  
load a roll of labels for peel mode  
load fan-fold supplies.  
L o a d i n g S u p p l y f o r N o n - P e e l M o d e  
This section describes how to load supplies in the  
printer to print in non-peel (continuous) mode. Make  
sure the black mark/die cut sensor is set correctly for  
your supply type. See “Adjusting the Black Mark/Die  
Cut Sensor,” for more information.  
If you run out of supply while printing, do  
not turn off the printer when reloading the  
supply. You may lose your data. The  
printer resumes printing when reloaded.  
1. Remove and discard the tape from a new roll of  
supply. Unwrap and discard supply with any glue  
residue.  
Loading Supplies 3-1  
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2. Press the release levers (located on both sides of  
the printer) towards the front of the printer to  
release the supply door.  
3. Lift open the supply door. The supply door  
support at the right-hand rear of the printer holds  
the supply door open.  
Supply Door  
Support  
3-2 Loading Supplies  
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4. Remove the supply holder guide from one end of  
the supply holder. (The supply holder is normally  
attached with a line to the inside of the printer, not  
free-standing as shown below. Do not cut the  
line.)  
Supply Holder Guides  
1.5-inch Supply  
Core Adapter  
Supply Holder  
5. Slide a roll of supply onto the supply holder.  
If the core diameter on your roll of  
supply is 1 inch in diameter, remove  
the 1.5-inch supply core adapters  
from the supply guide holders.  
6. Slide the supply holder guide back onto the end of  
the supply holder. If you are using the supply  
core adapters for 1.5-inch core supply, make sure  
to push the supply core adapters into the ends of  
the supply.  
Loading Supplies 3-3  
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7. Insert the ends of the supply holder into the slots  
in the supply roll mount.  
Supply Roll  
Mount  
IMPORTANT INFORMATION  
Make sure the plastic line attaching the  
supply holder to the printer is tucked  
down out of the way of the supply  
holder and supply holder guides.  
Otherwise, the plastic line may wrap  
around the supply holder or get caught  
on the supply holder guides.  
3-4 Loading Supplies  
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8. Slide the supply guides to their widest position.  
Supply Guides  
9. Feed the supply, printing side up, under the white  
roller, under the supply guides, and over the  
platen roller.  
White Roller  
Platen Roller  
Loading Supplies 3-5  
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10. Press the supply under the supply guides.  
11. Slide the supply guides so that they barely touch  
the edges of the backing paper.  
12. Close the supply door by lifting the supply door  
slightly and pulling the bottom of the supply door  
support forward towards the front of the printer.  
Close the supply door slowly and make sure it  
latches securely.  
If you do not latch the supply door  
completely, poor print quality may  
result.  
13. Press the FEED button. The indicator light should  
be GREEN.  
14. Calibrate the supply if necessary. See  
“Calibrating the Supply,” for more information.  
3-6 Loading Supplies  
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L o a d i n g L a b e l s f o r P e e l M o d e  
Peel mode separates the label from the backing paper  
while printing.  
NOTE  
The minimum label length for peeling is  
0.75 inches (19 mm). Hold the leading  
edge of peeled labels when printing on  
supply longer than six inches.  
1. Remove and discard the tape from a new roll of  
supply. Unwrap and discard supply with any glue  
residue.  
2. Press the release levers (located on both sides of  
the printer) towards the front of the printer to  
release the supply door.  
3. Lift open the supply door. The supply door  
support at the right-hand rear of the printer holds  
the supply door open.  
Supply Door  
Support  
Loading Supplies 3-7  
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4. Pull out the peel door located on the front of the  
printer to display the peel roller and the peel bar.  
Peel Bar  
Peel Roller  
Peel Door  
5. Remove the supply holder guide from one end of  
the supply holder. (The supply holder is normally  
attached with a line to the inside of the printer, not  
free-standing as shown below. Do not cut the  
line.)  
Supply Holder Guides  
1.5-inch Supply  
Core Adapter  
Supply Holder  
3-8 Loading Supplies  
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6. Slide a roll of labels onto the supply holder.  
If the core diameter on your roll of  
labels is 1 inch in diameter, remove  
the 1.5-inch supply core adapters  
from the supply holder guides.  
7. Slide the supply holder guide back onto the end of  
the supply holder. If you are using the supply  
core adapters for 1.5-inch core supply, make sure  
to push the supply core adapters into the ends of  
the supply.  
8. Insert the ends of the supply holder into the slots  
in the supply roll mount.  
Supply Roll  
Mount  
IMPORTANT INFORMATION  
Make sure the plastic line attaching the  
supply holder to the printer is tucked down  
out of the way of the supply holder and  
supply holder guides. Otherwise, the plastic  
line may wrap around the supply holder or  
get caught on the supply holder guides.  
Loading Supplies 3-9  
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9. Slide the supply guides to their widest position.  
10. Remove the first two labels from the backing  
paper.  
11. Feed the labels, printing side up, under the white  
roller, under the supply guides, and over the  
platen roller.  
White Roller  
Platen Roller  
12. Press the labels under the supply guides.  
13. Slide the supply guides so that they barely touch  
the edges of the backing paper.  
3-10 Loading Supplies  
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14. Feed the backing paper under the peel roller and  
through the peel door opening.  
Peel  
Roller  
Peel  
Door  
15. Push the peel door closed until it locks. If the  
peel door is not completely closed, the supply  
door does not close properly.  
16. Close the supply door by lifting the supply door  
slightly and pulling the bottom of the supply door  
support forward towards the front of the printer.  
Close the supply door slowly and make sure it  
latches securely.  
If you do not latch the supply door  
completely, poor print quality may  
result.  
Loading Supplies 3-11  
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17. Press the FEED button. A label separates from  
the backing paper. Remove the peeled label and  
another one prints.  
NOTE  
Hold the leading edge of peeled  
labels when printing on supply  
longer than six inches.  
18. Calibrate the supply if necessary. See  
“Calibrating the Supply,” for more information.  
3-12 Loading Supplies  
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L o a d i n g F a n - F o l d S u p p l i e s  
1. Place a stack of fan-fold supplies behind the  
printer, printing side up.  
You may have to move the printer  
to allow room for the supply.  
2. Push the external supply guides (located on the  
back of the printer) out to their widest position.  
External Supply Guides  
3. Adjust the external supply guides so that they  
barely touch the edges of the supply.  
4. Feed the fan-fold supplies, printing side up, into  
the external supply slot on the back of the printer  
and through the external supply guides.  
5. Press the release levers (located on each side of  
the printer) towards the front of the printer to  
release the supply door.  
6. Lift open the supply door. The supply door  
support at the right-hand rear of the printer holds  
the supply door open.  
7. Leave the supply holder in the printer.  
Loading Supplies 3-13  
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8. Slide the internal supply guides to their widest  
position.  
9. Feed the fan-fold labels through the supply  
guides, under the supply holder, under the white  
roller, and over the platen roller.  
Supply Guides  
10. Press the fan-fold labels under the supply guides.  
11. Slide the internal supply guides so that they barely  
touch the edges of the supply.  
12. Close the supply door by lifting the supply door  
slightly and pulling the bottom of the supply door  
support forward towards the front of the printer.  
Close the supply door slowly and make sure it  
latches securely.  
If you do not latch the supply door  
completely, poor print quality may  
result.  
3-14 Loading Supplies  
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13. Press the FEED button. The indicator light should  
be GREEN.  
14. Calibrate the supply if necessary. See  
“Calibrating the Supply,” for more information.  
C a l i b r a t i n g t h e S u p p l y  
1. Turn off the printer.  
2. Press and hold the FEED button while turning on  
the printer.  
3. To calibrate the supply, release the FEED button  
after the indicator light starts flashing ORANGE.  
The printer calibrates the black mark or die cut  
sensor, measures the label length, and prints the  
test labels.  
To calibrate the ribbon, release the FEED button  
after the printer starts flashing RED. The printer  
calibrates the ribbon sensor.  
4. To resume normal printing, turn off the printer,  
wait two seconds, then turn it back on again.  
Loading Supplies 3-15  
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A d j u s t i n g t h e B l a c k M a r k / D i e C u t S e n s o r  
The printer has a black  
mark/die cut sensor,  
which it uses to sense  
and properly calibrate  
supplies. Black mark  
supply has sense marks  
Die Cut  
Black Mark  
(black marks) on the back  
of them. Die cut supply does not have any black  
marks.  
For die cut supplies, make sure the  
sensor is in the detented position and the middle of  
the square lens lines up with the arrow inside the  
printer.  
Sensor set for  
Die Cut Supplies  
For black mark supplies, if necessary, move the  
sensor to the left or right, depending on where the  
black marks are on the supplies. The black marks on  
the supply should cover the square lens inside the  
sensor.  
3-16 Loading Supplies  
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P R I N T I N G  
This chapter describes how to print.  
4
Before you print, make sure the printer is connected  
to the host with a communication cable. The  
communication values at the printer must match those  
at the host.  
The printer's default communication values are 9600  
Baud, no parity, 8-bit data frame, 1 stop bit, and DTR  
flow control (96, N, 8, 1, DTR).  
1. Turn on the printer.  
2. Download a format and a batch. Refer to the  
Packet Reference Manual for information on  
downloading print jobs.  
3. The printer prints the labels, either in peel mode  
or non-peel mode.  
4. Remove the printed labels.  
Printing 4-1  
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4-2 Printing  
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C A R E A N D  
M A I N T E N A N C E  
5
This chapter tells you how to  
clear supply jams  
clean the printhead  
clean the platen roller and printer.  
C l e a r i n g S u p p l y J a m s  
When you are printing and a jam occurs, the indicator  
light turns RED. To clear the jam:  
1. Turn off the printer. Press the switch on the back  
of the printer to the OFF position (O).  
You should turn off the printer’s power  
before you clear a supply jam. If you  
need to clear a supply jam during a  
print job, you may lose your data  
when you turn off the printer.  
2. Press the release levers towards the front of the  
printer to release the supply door.  
3. Lift open the supply door. The supply door  
support at the right-hand rear of the printer holds  
the supply door open.  
4. If necessary, remove any previously loaded  
supply. Lift up the supply holder and remove one  
of the supply holder guides.  
5. Slide the supply off the holder.  
Care and Maintenance 5-1  
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6. Remove the jammed supply.  
CAUTION  
Do Not use sharp or pointed objects to  
remove supply, or damage to the printhead  
may occur.  
7. Reload the supply. See Chapter 3, "Loading  
Supplies."  
8. Close the supply door by lifting the supply door  
slightly and pulling the bottom of the supply door  
support forward towards the front of the printer.  
Close the supply door slowly and make sure it  
latches securely.  
If you do not latch the supply door  
completely, poor print quality may  
result.  
9. Press the FEED button to clear the error. The  
indicator light should be GREEN.  
C l e a n i n g t h e P r i n t h e a d  
Clean the printhead whenever you notice a decline in  
print quality, or after using three rolls of supply.  
You must turn off the printer’s power  
before you clean the printhead. If you  
need to clean the printhead during a print  
job, you may lose your data when you turn  
off the printer.  
1. Turn off the printer. Press the switch on the back  
of the printer to the OFF position (O).  
2. Press the release levers towards the front of the  
printer to release the supply door.  
5-2 Care and Maintenance  
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3. Lift open the supply door. A supply door support  
at the right-hand rear of the printer holds the  
supply door open.  
4. Moisten a cotton swab with isopropyl alcohol.  
5. Rub the cotton swab across the printhead to  
remove any build-up.  
6. Allow the printhead to dry for one minute before  
you close the supply door and resume printing.  
Care and Maintenance 5-3  
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C l e a n i n g t h e P l a t e n R o l l e r a n d P r i n t e r  
Moisten a cotton swab with isopropyl alcohol and  
run the cotton swab across the platen roller. Turn  
the platen roller with your finger and make sure it  
is clean all the way around.  
NOTE: Do Not remove the platen roller.  
Platen Roller  
Slightly dampen a cloth with water and wipe the  
exterior surfaces clean.  
Use a dry, soft-bristled brush to clean paper dust  
out of the interior.  
5-4 Care and Maintenance  
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T R O U B L E S H O O T I N G  
This chapter includes information on  
6
possible printing problems and solutions  
printing test labels  
calibrating the supply and the ribbon.  
P r i n t i n g P r o b l e m s a n d S o l u t i o n s  
Problem  
Action  
Indicator light is off  
when the printer is  
turned on.  
Check the power connections  
from the power supply to the  
printer and the AC outlet. See  
"Connecting the Power Supply"  
in Chapter 1 for more  
information.  
Indicator light is  
GREEN, but the  
Check the cable connections  
from the host to the printer.  
printer does not print. "Connecting the Communication  
Cable" in Chapter 1 for more  
information.  
Make sure the ribbon and supply  
are loaded correctly. See  
Chapter 2, “Loading A Ribbon,”  
and Chapter 3, “Loading  
Supplies,” for more information.  
Clean the printhead. See  
"Cleaning the Printhead" in  
Chapter 5 for more information.  
Make sure the supply door is  
closed completely.  
Troubleshooting 6-1  
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Problem  
Action  
Printing stops and  
indicator light turns  
RED.  
Calibrate the supply.  
1. Turn off the printer.  
2. Load supply for non-peel mode.  
See Chapter 3, “Loading  
Or,  
Printing is not lined  
up correctly on  
supply.  
Supplies,” for more information.  
3. Press and hold the FEED  
button while turning on the  
printer.  
4. Release the FEED button after  
the indicator light starts  
flashing ORANGE. The printer  
calibrates the black mark or die  
cut sensor, measures the label  
length, prints the test labels,  
and calibrates the ribbon  
sensor.  
5. To resume normal printing, turn  
off the printer, wait two  
seconds, then turn it back on.  
Problem with the supply. Load  
different supply. See Chapter 3,  
“Loading Supplies” for more  
information.  
Make sure the ribbon is not empty.  
Make sure the black mark/die cut  
sensor is set correctly for your  
supply type. See “Adjusting the  
Black Mark/Die Sensor,” for more  
information.  
Clear a label jam. See “Clearing  
Supply Jams,” in Chapter 5 for more  
information.  
6-2 Troubleshooting  
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Problem  
Action  
Printing is faded or Make sure the supplies and ribbon  
poor quality.  
are loaded correctly. See Chapter  
2, “Loading Ribbon,” and Chapter 3,  
“Loading Supplies” for more  
information.  
Clean the printhead. See "Cleaning  
the Printhead" in Chapter 5 for  
more information.  
Check the supplies and ribbon for  
damage or defects. Reload  
supplies or ribbon if necessary.  
Ribbon and supply are not  
compatible. For thermal direct  
supplies, do not load a ribbon.  
Adjust the print speed/darkness  
(contrast). Refer to the Packet  
Reference Manual, for more  
information.  
Supply exits  
Supply might be caught in the  
partially out of the  
printer or skips.  
printer. See "Clearing Supply Jams"  
in Chapter 5 for more information.  
Make sure the supplies and ribbon  
are loaded correctly. See Chapter  
2, “Loading Ribbon,” and Chapter 3,  
“Loading Supplies” for more  
information.  
For thermal transfer printing, make  
sure thermal transfer (requires a  
ribbon) supply is loaded. For  
thermal direct printing, make sure  
thermal direct (does not require a  
ribbon) supply is loaded.  
Ribbon is installed  
but is not  
See “Calibrating the Supply” to  
calibrate the ribbon sensor.  
advancing when  
printing.  
Troubleshooting 6-3  
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P r i n t i n g T e s t L a b e l s  
To print the test labels:  
1. Turn off the printer.  
2. Press and hold the FEED button while turning on  
the printer.  
3. Release the FEED button after the indicator light  
starts flashing ORANGE. The test labels print.  
The first label shows the printer's  
configuration by packet (A-F). Refer to the  
Packet Reference Manual available on our  
Web site for more information.  
The second label shows the model number,  
software version, communication settings,  
speed, contrast, gap sensor setting, label  
length, and total number of inches printed.  
4. To resume normal printing, turn off the printer,  
wait two seconds, then turn it back on again.  
6-4 Troubleshooting  
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C a l i b r a t i n g t h e S u p p l y  
1. Turn off the printer.  
2. Press and hold the FEED button while turning on  
the printer.  
3. To calibrate the supply, release the FEED button  
after the indicator light starts flashing ORANGE.  
The printer calibrates the black mark or die cut  
sensor, measures the label length, and prints the  
test labels.  
To calibrate the ribbon, release the FEED button  
after the printer starts flashing RED. The printer  
calibrates the ribbon sensor.  
4. To resume normal printing, turn off the printer,  
wait two seconds, then turn it back on again.  
Troubleshooting 6-5  
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6-6 Troubleshooting  
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S P E C I F I C AT I O N S  
A N D A C C E S S O R I E S  
A
This chapter includes printer, supply, and ribbon  
specifications. It also lists the printer’s accessories.  
P r i n t e r S p e c i f i c a t i o n s  
Height:  
Width:  
Depth:  
Weight:  
7.4" (188 mm)  
8.4" (213 mm)  
12.4" (315 mm)  
6.3 lbs. (2.9 kg) without power  
supply  
Shipping Weight: 12 lbs. (5.4 kg)  
Power: AC Input: 100-240 V 50-60Hz  
DC Output: 18-24 V  
Operating Limits: Operation: 40° to 105° F  
(4° to 40° C)  
Storage: 40° to 140° F  
(4° to 60° C)  
Relative Humidity: 5% - 90%  
(non-condensing)  
Printhead:  
4.09" (104 mm)  
203 dpi (8.0 dots per mm)  
300 dpi (11.82 dots per mm)  
Printing Method: Thermal Direct and Thermal  
Transfer  
Specifications and Accessories A-1  
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S u p p l y S p e c i f i c a t i o n s  
Supply Types:  
Supply Widths:  
Labels, tags or receipt paper  
0.75" (19 mm) minimum  
4.25" (108 mm) maximum  
Supply Lengths:  
0.25" (6.3 mm) minimum  
10.0" (254 mm) maximum  
(for peel):  
0.75" (19 mm) minimum  
10.0" (254 mm) maximum  
NOTE: Hold the leading edge of peeled labels when  
printing on supply longer than six inches.  
R i b b o n S p e c i f i c a t i o n s  
Types:  
Standard  
Core Diameter:  
Inside: 1.0" (25.4 mm)  
Outside: 1.5” (38 mm)  
Width:  
1.6” (41 mm) minimum  
4.3" (109 mm) maximum  
Length:  
300 meters  
P r i n t e r A c c e s s o r i e s  
Use these part numbers when ordering parts.  
Description  
Part Number  
118363  
CentronicsCable (IEEE 1284-B to  
25-pin male)  
Serial Cable 6' (DB 9-pin male to  
DB 9-pin female)  
300017-006  
300018-006  
125323  
Parallel Cable 6' (DB 25-pin female  
to DB 9-pin male)  
USB V2.0 Cable (male)  
A-2 Specifications and Accessories  
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Visit www.monarch.com for sales, service,  
supplies, information, and telephone numbers  
for our locations throughout the world.  
TOLL FREE:  
1-800-543-6650 (In the U.S.A.)  
1-800-363-7525 (In Canada)  
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