Aura Series
(PP-5000 / PP-5200)
Thermal Printer
User's Guide
Rev.: A0
IMPORTANT!!!!
Please read carefully before using this printer
Before opening the Top Hood, make sure there is no
paper jam or cutter jam trouble. (Read page 3-4,
3-5 and Warranty Limit in the user’ s Manual.)
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Table Of Contents
GETTING STARTED . . . . . . . . . . . . . . . . . . . . . 1 -- 1
CONGRATULATION . . . . . . . . . . . . . . . . . . . . . .1 -- 1
PRODUCT BRIEFING . . . . . . . . . . . . . . . . . . . . . 1 -- 1
UNPACKING . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 -- 2
OPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 -- 3
MAIN PARTS ON THE EXTERIOR . . . . . . . . .1 -- 3
INDICATORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 -- 4
QUICK START-UP . . . . . . . . . . . . . . . . . . . . . . . . 2 -- 1
LOADING PAPER . . . . . . . . . . . . . . . . . . . . . . . . .2 -- 1
Desk top application . . . . . . . . . . . . . . . . . . .2 -- 1
When to replace paper . . . . . . . . . . . . . . . . .2 -- 2
CONNECTING CABLES . . . . . . . . . . . . . . . . . . . 2 -- 2
Serial connection . . . . . . . . . . . . . . . . . . . . . . 2 -- 2
Parallel connection . . . . . . . . . . . . . . . . . . . .2 -- 2
Peripheral connection . . . . . . . . . . . . . . . . . .2 -- 3
Power connection . . . . . . . . . . . . . . . . . . . . . 2 -- 3
Power on . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 -- 4
Self test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 -- 4
SPECIAL ADJUSTMENTS . . . . . . . . . . . . . . . . .2 -- 5
Paper near end sensor . . . . . . . . . . . . . . . . . .2 -- 5
Paper roll placement . . . . . . . . . . . . . . . . . . .2 -- 5
Paper cutting . . . . . . . . . . . . . . . . . . . . . . . . .2 -- 6
Wall mount application . . . . . . . . . . . . . . . . 2 -- 6
MAINTENANCE GUIDES . . . . . . . . . . . . . . . . . . . .3 -- 1
MAINTENANCE GUIDE LINES . . . . . . . . . . . . 3 -- 1
GENERAL CLEANING . . . . . . . . . . . . . . . . . . . .3 -- 1
PRINT HEAD CLEANING . . . . . . . . . . . . . . . . . 3 -- 1
TROUBLE SHOOTING . . . . . . . . . . . . . . . . . . . .3 -- 2
General problems . . . . . . . . . . . . . . . . . . . . .3 -- 2
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Printing problems . . . . . . . . . . . . . . . . . . . . .3 -- 2
Paper jam problems . . . . . . . . . . . . . . . . . . .3 -- 4
Auto cutter problems . . . . . . . . . . . . . . . . . .3 -- 4
Advanced analysis tool . . . . . . . . . . . . . . . . .3 -- 6
SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 -- 1
PRINTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 -- 1
PAPER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 -- 1
POWER ADAPTOR . . . . . . . . . . . . . . . . . . . . . . . 4 -- 2
TECHNICAL INFORMATION . . . . . . . . . . . . . . . . 5 -- 1
INTERFACES . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 -- 1
Peripheral interface . . . . . . . . . . . . . . . . . . . 5 -- 1
Serial interface . . . . . . . . . . . . . . . . . . . . . . . 5 -- 2
SETUP WINDOW . . . . . . . . . . . . . . . . . . . . . . . . .5 -- 2
ADVANCED SETTINGS . . . . . . . . . . . . . . . . . . .5 -- 4
USEFUL TIPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 -- 1
ii
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I. GETTING STARTED
A. CONGRATULATION
You have made a very wise decision by purchasing the easy
loading ; low noise ; high resolution ; light weight ; high
reliability thermal printer Aura (PP-5000 & PP-5200) series of
Posiflex products. This series of printers has been elegantly
designed for a Point-Of-Sale, kitchen & kiosk application. The
manufacturer of this printer not only wishes to take this
opportunity to congratulate your smart investment on buying this
printer but also likes to express the wishes for your prosperous
future by using it.
B. PRODUCT BRIEFING
The Aura PP-5000 series (incl. model PP-5200) printer uses
thermal sensitive paper in form of a roll at a width of 58 mm
(standard) or 38 mm (option for PP-5000 only). The Aura PP-
5000 series printer serves the stand-alone desk top application as
well as the application within a Posiflex integrated POS system
equally perfect.
The Aura PP-5000 series support two types of interface
input through different sub-codes to the model number. The
interfaces are RS232 for serial interface and IEEE1284-A for
parallel interface. Aura printer of different model number sub-
codes utilizes different cabinet color and accessory cable and
switch setting to accommodate the requirement of different
interface.
The Aura PP-5000 series supports a guillotine type auto
cutter for paper partial cut and a manual cut mechanism. The
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Aura series also supports user’ s company’ s LOGO downloading
for superior performance. It even supports some enhancement
capability for reminder function to persons around. It can be used
to drive a separately purchased kitchen bell for such reminder
function in noisy environment. This printer also supports
application in different countries of various kinds of power
systems by changing the power cord to the power adaptor. The
Aura PP-5000 series make beeping sound as response to Paper
End or Paper Near End signals.
C. UNPACKING
Followings are items you may find when you carefully
unpack the carton that delivers Aura series printer. If there is any
discrepancy or problem, contact your dealer immediately. Be sure
to save the packing materials in case the printer needs to be
shipped at some point in the future.
• The printer itself
‚ Thermal paper roll 58 mm wide
ƒ One of the interface cables:
a Serial cable with 9 pin D sub Female to 8 pin RJ 45 jack for
Aura (PP-5000)S or Aura (PP-5200)S
b Parallel cable with 25 pin D sub Male to 25 pin D sub
Female connectors for Aura (PP-5000)C or Aura (PP-5200)C
Length of the interface cable depends on whether the order
includes the power adaptor. When power adaptor is included, the
interface cable is 6 ft long for stand alone application. When the
power adaptor is not included in the order, the interface cable is a
shorter one for integrated application in Posiflex POS system.
„One of the power sources:
a Power adaptor + power cord (depend on country type
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ordered).
b Power supply cable (when no power adaptor ordered)
This printer power supply cable is used to supply power to
the printer from the Posiflex POS system.
… This User’s Manual
D. OPTIONS
·
·
·
38 mm paper roll adaptor (for PP-5000 only)
Kitchen bell (KL-200)
Language to add to standard model: Japanese Kanji;
Korean; Traditional Chinese or Simplified Chinese, etc..
·
Wall mount kit
E. MAIN PARTS ON THE EXTERIOR
Top Hood
Case
Cutter Cover
Hood
Release
Button
FEED Switch
Paper Out LED
Error LED
Power LED
Power Switch
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Front View
Rear View
Serial Connector
Parallel Connector
Peripheral Connector
Power Switch
Power Connector
Bottom View
Screws
Window Plate Screw
Setup Window
F. INDICATORS
·
·
·
Power LED: green
Error LED: red
Paper Out LED: red
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II. QUICK START-UP
A. LOADING PAPER
1. Desk top application
1. Press down the hood release button
to release the top hood.
2. Raise the released hood wide open
manually.
3. Drop the thermal paper roll inside
the printer in the orientation as
shown in the picture.
4. Close the hood back leaving the tail
of the paper roll coming out of the
opening between the hood and the
top cover. Tear off excessive paper.
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2. When to replace paper
Whenever the printer gives paper out signal or a red line
appears on the thermal paper, it is the proper timing for replacing
the paper. Do not wait till the print engine is dragging the paper
roll at the very end. Remove the leftover and replace a new paper
roll as illustrated above to prevent excessive paper dust in the
printer and consequently possibility for paper jam.
B. CONNECTING CABLES
1. Serial connection
All the external connectors are in the recessed area at the
rear bottom. The serial connector is a 8 pin RJ 45 jack at the left
in the picture above. Apply the RJ45 plug of RS232 cable to this
port for serial application. Please note that when serial connection
is used, there must be no cable connection at the parallel port on
the printer. The default protocol used in serial connection is
19200 bps, none parity, 8 data bits, 1 stop bit. Set in setup
window the switch positions both 1, and 2 to OFF leaving the
rest unchanged as factory default setting.
2. Parallel connection
The parallel connector is a 25 pin D sub Male connector at
almost center in the connector area. Apply the female end of the
parallel cable at this port for parallel application. Please note that
when parallel connection is used, there must be no cable
connection at the serial port on the printer. Please also note that to
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keep parallel interface in fast operation, please adjust in setup
window the switch positions both 1, and 2 to ON leaving the
rest unchanged as factory default setting.
3. Peripheral connection
The peripheral controller is a 6 pin RJ11 jack between the
power connector and the parallel connector. With use of Posiflex
cash drawer cable 20863018001 (CCBLA-180-1) come with cash
drawer, this port can control a Posiflex cash drawer CR3100 or
CR3200 or CR4000 or CR4100. If a Posiflex special split cable
20867023800 (CCBLA-238) is used instead, this port can control
two cash drawers of above models.
When the printer is used as a kitchen printer, please use this
port for kitchen bell connection instead.
4. Power connection
The power connector is a 3 pin jack at the rightmost
position in the connector area. Either a Posiflex supplied power
adaptor or a printer power cable from a Posiflex POS system can
be connected to this connector to supply power for this printer.
During insertion of the power plug, be sure to hear the click to
obtain a firm contact.
CAUTION: Before doing the insertion or extraction of the
power plug, be sure to pull the outer sleeve of the
plug backward to release the internal latch.
Failure to do this could damage the power plug.
Such damage is considered as an artificial
destruction and is not covered by the warranty.
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5. Power on
When all the above cable connections are made correctly,
you may connect your power adaptor to the wall outlet. Make
sure that the type of power cord and the voltage requirement of
the power adaptor meet the local power conditions. Now the
printer is ready for power on.
6. Self test
Press and hold down the feed button while turning the
power switch on. The printer will then perform a self test. A
sample slip of self test result is printed below. Please note that
both serial and parallel interfaces are indicated. That means the
printer is working on an auto-sensing and auto-select algorithm.
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The header is printed in text mode and the rest part of this
slip is printed in page mode. If FEED button is pressed at this
moment, a font table will be printed in text mode again. To exit
the test printing, please turn the printer off and on again.
C. SPECIAL ADJUSTMENTS
1. Paper near end sensor
The near end
sensor for paper roll
Paper Roll Shaft Hold
in the printer is able
to have the printer
Sensor Block
work with paper rolls
of several bobbin
Sensor Position Adjust
sizes. Please refer to
the picture at right for
Support Roller
one side of the paper roll compartment that there are a plastic
thumb wheel for bobbin size adjustment and a sensor block in the
wall. Turn the thumb wheel to adjust the proper position of sensor
block. For desktop application, the sensor block should be above
the bobbin seating on the 2 support rollers on bottom of paper
compartment when paper near end. For wall mount application,
the sensor block should be under the bobbin supported through a
shaft held on paper compartment wall. The acceptable paper roll
bobbin outer diameter is between 18 and 24 mm.
2. Paper roll placement
When the paper
roll to put (back) in is
Bobbin O.D.
Bobbin I.D.
already nearly used up,
the paper roll must be
placed without tilt so
as not to obstruct
Thermal
Paper
Surface
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either paper near end sense or paper feed action. It is also noticed
that some market available paper roll has extremely light bobbin,
easily causing the paper roll to go off position when paper feeding
with low remaining paper. In this case, the paper near end sensor
may function abnormally and it would be a good solution to set in
the setup window to have the printer to send busy only when
input buffer is full and not based on every off line signal.
3. Paper cutting
The paper advance after a protective cut is now set to 12
mm. In case the user uses direct cut instead of protective cut to
have something like a logo printed on top of each slip, it is also
highly suggested to print the logo and necessary paper feeding to
make 12 mm paper advance right after each cut to prevent curling
up and jamming of paper front edge inside the paper exit slot.
4. Wall mount application
In wall mount application, the option kit will include screws
plastic cotters and a paper roll shaft. Screws and cotters are to be
inserted to holes drilled on wall and the paper roll shaft should go
through the paper roll and seat in hold on paper roll compartment
wall. The paper near end sensor must be readjusted for wall
mount application as it approaches the paper roll from different
direction for desktop application.
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III. MAINTENANCE GUIDES
A. MAINTENANCE GUIDE LINES
·
·
·
Always turn off and disconnect power before opening
the hood or cover.
The areas around the print head and motor become very
hot during and just after printing. Do not touch them.
When handling the interior of the thermal printer, please
pay attention not to be hurt by any sharp edge of the
metal parts.
B. GENERAL CLEANING
Please use soft hair brush or compressed air to clear away
any dust or paper scraps accumulation inside the printer. Check
also the area of the auto-cutter regularly.
C. PRINT HEAD CLEANING
The print head is located underneath the roll paper passage
at the exit as in the picture below. You can clean the thermal
elements of the print head and paper end sensor gently using a
cotton swab moistened with isopropyl alcohol solvent.
NOTE: Never do this when print head is still hot
Do not touch the print head thermal elements
Do not scratch the print head
Auto Cutter
Thermal Elements
Paper End Sensor
PP-5200
PP-5000
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Before putting back the paper roll for printing, alcohol
solvent must be dried completely.
D. TROUBLE SHOOTING
This section gives solutions to some printer problems you
may have.
1. General Problems
No LED lights up on control panel when switched on –
Make sure that the power supply cables are correctly plugged into
the printer, the power adaptor and to the power outlet. Make sure
that power is supplied to the power outlet. If the outlet is
controlled by a switch or timer, try use another outlet.
2. Printing Problems
Nothing can be printed with ERROR LED ON – Check
the Paper Out LED. If it is ON, most probably the paper roll is not
installed or is at or near the end. Install a new paper roll. If the
Paper Out LED is OFF, please check if the top hood is properly
closed. There are 2 internal check points inside the printer to
assure the locking of the hood for a decent printing. Therefore any
dislocation of the hood may cause an error status and inhibition to
printing. Press down the hood at middle of the opening when
closing it till it audibly clicks into place. If both situations are not
the cause, please try pressing the hood lock button down again. If
the top hood won’ t release automatically, check for paper jam
described in next item.
If there is no paper jam and the printer has been printing for
quite a period of time, the print head may be overheated. It will
usually cool back in few minutes and the printing will resume.
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If there is no paper jam and the print head is not overheated,
turn off the printer and wait for half a minute then turn it back on.
If the problem still remains, contact a qualified service person.
Nothing can be printed with ERROR LED OFF – Try to
run self-test according to previous chapter to check if the printer
itself works properly. If the self-test passes, check the following:
a. Check the connection of the interface cable at both the
printer and computer ends. Also make sure that this cable
meets the specification required for both the printer and
the computer.
b.Check the printer data communication settings against the
computer. The printer settings can be found easily on the
self-test print out.
If the problem remains or the self-test fails, contact your
dealer or a qualified service person.
Poor printing quality – Contaminants like paper scraps and
dusts on the thermal print head can lower the print quality
drastically. Clean the print head as described in previous section.
Printer trembles when printing – Since PP-5000/PP-5200
prints at 120 or 220 mm / sec that is extremely high speed, the
printer may tremble due to frequent engagement of the brake and
acceleration of the motor. Such situation in turn can be
consequences of very complicated printer operation command or
heavily dense printing (like in inverse printing) in print content or
irregular / insufficient data flow received from the host. When this
happens, the print speed will be dragged down drastically since
the motor has to be stopped frequently. Avoiding such drawbacks
can free the printer from trembling and degraded performance.
However, if it is impossible to avoid this for the serial interface
printer, increasing the baud rate to 38400 bps in the host system
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setup and changing the switch positions 1 and 2 in the printer
setup window to ON may help.
3. Paper Jam Problems
Paper is jammed inside the printer – Turn off the printer
and open the top hood by releasing the hood lock. Remove the
jammed paper and reinstall the paper roll. Close the hood properly
and firmly. Then turn on the printer for operation.
If the auto cutter is jammed, the print hood will be locked.
Please first resolve the auto cutter problems per description in
next item and then come back to deal with the paper jam. Never
force open the top hood. Please also clear away any
contaminants accumulated in the cutter track above the thermal
elements.
Auto Cutter Blade
The blade is completely out
from its track in this sample
picture for the reader to see
where to find the cutter track.
4. Auto Cutter Problems
In case any foreign materials like a
staple or paper clip or excessive paper scraps
fall into the auto cutter mechanism the auto
cutter may lock up and so does the print
hood. In such case, please push the cutter
cover down and forward as in the right
picture to access the adjustment mechanism
for cutter position.
For PP-5000 please refer to the pictures below and find an
opening on right side of plastic cover. Use a Phillips head (cross
type) screw driver through this opening to adjust the position of
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cutter blade along the track and reset it to home position. Please
test push the top hood release button from time to time to see if
the hood opens as result of cutter position reset. Close the cutter
cover back when done.
Push down to test
release Top Hood
Use Phillips screw driver
to reset cutter for PP-5000
back to home position
For PP-5200 please refer to pictures below and lift up a
transparent protective cover over the adjustment wheel. Turn this
wheel downward to reset the cutter blade back to its home
position. Apply some mechanical assistance if necessary. When
the cutter blade returns to its standard position, a through hole in
the plastic gear will show up in the window as illustrated below.
Lift transparent
protective foil
Turn the wheel downward
till a through hole in the
plastic gear appears in
this window
Then close the cutter cover back to position when finish. The lock
up of the print hood can then be released after this problem solved.
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Please use manual cutter as temporary alternative measure
once the auto cutter malfunctioned.
5. Advanced Analysis Tool
This printer supports Hexadecimal Dump for experienced
user to view exactly what data is received by the printer. This can
be useful in finding software problems.
To start the dump mode: Turn off printer; Open print hood;
Hold down FEED button while turning printer on; Close the hood.
To stop the dump mode: Press the FEED button to print out
the last line; Turn off the printer.
During dump mode: All commands except DLE EOT and
DLE ENQ are disabled.
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IV. SPECIFICATIONS
A. PRINTER
ITEM
SPECIFICATION
Printing method
Effective printing width
Thermal head configuration
Thermal sensitive line dot method
54 mm
432 dots / line
PP-5000
PP-5200
120 mm /sec.
220 mm /sec.
Printing speed
Paper feed method
Paper load method
Auto-cutter type
Auto-cutter capability
Manual cutter
Dot Pitch
Input power type
Input voltage
Friction auto-feed
Drop and use
Guillotine type
Partial cut (1 point at center left)
Saw tooth blade
0.125 x 0.125 mm
DC
24 V + / - 5 %
Dimension (mm)
Weight
120 (W) x 203 (D) x 124 (H)
1.15 Kg net
B. PAPER
Paper type
Thermal roll paper
Paper roll formation
External side is heat-sensitive side
58 + 0 / - 1 mm
Paper width
38 + 0 / - 1 mm for PP-5000 with
paper adaptor option
Paper roll outer diameter 83 mm max.
Paper roll inner diameter 12 + 1 / - 0 mm
Paper thickness
60 ~ 80 um
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C. POWER ADAPTOR
ITEM
REQUIREMENT
INPUT VOLTAGE
INPUT FREQUENCY
INPUT CURRENT
OUTPUT VOLTAGE
OUTPUT POWER
STATIC LOAD
100 V AC ~ 250 V AC
50 ~ 60 HZ
1.5 A MAX. @ 115 V AC
+ 24 V DC
60 W
0 A ~ 2.5 A
OUTPUT REGULATION
MTBF
+ / - 5 %
30,000 HRS
EMI STANDARDS
VDE – B, FCC – B, VCCI – B
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V. TECHNICAL INFORMATION
A. INTERFACES
1. Peripheral interface
The connector for peripheral control is a 6P6C RJ11 jack
with the following pin assignment. The best recommended cash
drawers to this connector are Posiflex CR3100, CR3200, CR4000
and CR4100. Using the cable 20863018001 (CCBLA-180-1)
delivered with the cash drawer, the Aura series can control one
dedicated cash drawer. However, by using an optional split cable
20867023800 (CCBLA-238), Aura series controls two cash
drawers through this connector. Please connect the CR1 plug to
the cash drawer (CRA) to be opened by command Esc p 1 n1 n2
and the CR2 plug to the cash drawer (CRB) to be opened by
command Esc p 0 n1 n2.
6
1
6
1
6P6C RJ11 jack
6 pin plug
PIN # Definition Description
1
2
FG
Frame ground
Drawer kick for cash drawer controlled by
software command Esc p 0 n1 n2
Input peripheral status
CRB
3
4
SENSE
VCC
+ 24 V DC supply
Drawer kick for cash drawer controlled by
software command Esc p 1 n1 n2
Signal ground
5
6
CRA
SG
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2. Serial interface
The serial interface cable is a RJ45 plug to DB9F cable of
length 1.8 meters (about 6 feet). To use the serial interface with a
distance longer than the cable length can be achieved through use
of LAN cable and a RJ45 jack to DB9F converter. Please insert
one end of the LAN cable into the RJ45 jack of the printer and the
other end into the RJ45 jack of the converter. Connect the DB9F
end of the converter to the COM port of host system. The LAN
cable with all 8 wires connected and of the length required within
signal propagation limit. The pins between the 2 plugs are
connected pin to pin. That is pin 1 of one plug is connected to pin
1 of the other plug and pin 2 connected to pin 2,
etc.
The converter could be market available.
The connections between the two ends are:
RXTXDTRGND--CTS
8
1
RJ45 Plug
DB9F
RJ45 jack
pin 1 ---
pin 2 ---
pin 3 ---
pin 4 ---
pin 5 ---
pin 6 ---
pin 7 ---
pin 8 ---
pin 9 N.C.
pin 1
pin 2
pin 3
pin 4
pin 5
pin 6
pin 7
pin 8
8
1
RJ45 Jack
5
1
9
6
DB9F Connector
B. SETUP WINDOW
On bottom cover of the Aura series thermal printer, there is
screwed a metal plate for setup window. In this window, there is a
8 position DIP switch for printer setup. Please use proper tool to
change the switch setting when necessary. The switch position
counting starts from the nearest edge of printer. The ON direction
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points to the connector area of the printer. The OFF direction
points to the power switch. The functions of each position may
evolve with the revisions of the firmware. The information below
applies to the latest version to the date of print of this manual.
This 8 position DIP switch works as following:
Switch
position
ON
OFF
1
2
3
4
5
6
7
8
RS232 baud rate definition or Parallel interface
definition (ref. separate table below)
Even parity
None parity
XON handshaking
Busy on “buffer full”
Immediate cut
Hardware handshaking
Busy on “off line”
Protective cut
CR code effective
Factory internal setting
CR code ineffective
Application standard mode
Effect of positions 1 & 2 on baud rate is defined as in table
below with parity check set according to position 3, number of
data bits always set to 8, and stop bit set to 1. When the parallel
interface is used, please set both positions to ON.
SW Pos. 1 ON
SW Pos. 2 ON
OFF
ON
ON
OFF
OFF
OFF
Baud rate 38400 bps /
or Interface (Parallel)
4800 bps
9600 bps
19200 bps
Switch position 3 defines the parity check regulation in
serial interface. In Aura, it is selectable between even and none.
Switch position 4 defines the handshaking method in serial
interface. When it is set to ON, the printer transmits an “XOFF”
for busy and sends an “XON” for not busy. When it is set to OFF,
the printer signifies the busy status over hardware signals that can
be detected by the host as “DSR” or “CTS”. When parallel
interface is used, both switch positions 3 and 4 should be set to
OFF.
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For switch position 5, if the switch is set to ON, the busy
signal is sent to host only when input buffer is full. When it is set
to OFF, busy signal is sent to host whenever an off line status
occurs. Therefore, signals including the paper near end detect will
generate busy signal to the host. Consequently, the printing may
be stopped even when there is still a long way to go before the
paper roll is actually exhausted. Taking the paper out beep into
consideration, the printer will keep on beeping at Paper End
(completely no paper) till paper is replaced when S1-5 is ON. Yet
when S1-5 is OFF, the printer will keep on beeping every 3
seconds at Paper Near End (still long paper in replace) till paper is
replaced.
For switch position 6, when it is set to OFF, there will be a
20 mm paper feed before cutting when software does not define
this point and there will be further 10 mm paper after cutting to
prevent paper jam. Before setting this switch to ON, please make
sure that your software will take care of enough paper feed for the
paper jam prevention issue.
For switch position 8, when it is set to ON in the field, the
printer maybe subject to unpredictable damages and must be
strictly prevented.
The factory default for each position is listed below:
Switch Position
Serial interface w/
auto cutter
Parallel interface w/
auto cutter
1
2
3
4
5
6
7
8
OFF OFF OFF OFF OFF OFF OFF OFF
ON ON OFF OFF OFF OFF OFF OFF
C. ADVANCED SETTINGS
Please consult your system integrator once any advanced
settings like that for using 38 mm width paper roll in PP-5000
models.
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VI. USEFUL TIPS
·
Please note that only those qualified technicians may
adjust several jumpers for some technical settings.
http://www.posiflex.com.tw for details of the technical
information such as driver installation, DIP switch
settings and command sets etc. if required.
·
·
Place the printer on a sturdy, level surface.
Choose a place that is well ventilated and free of
excessive dust, smoke or fume.
·
·
·
·
·
·
Do not put the printer under direct sunlight or near a
heater.
Ideal room temperature is from 0ºC to 50ºC. Ideal
humidity is from 10% to 90% RH (no condensation).
Do not set any liquid or drinks such as coffee on the
printer case.
Do not touch any metal part to avoid possible
electrostatic damage.
Do not touch the areas around the print head and motor
during or right after printing. It can be very hot.
Do not allow the cut receipt to slide back into the cutter
during the operation. As this would lead to multiple
cutting at the lower edge of a receipt and the multiple
cut thin slips tend to cause mechanical malfunction.
·
Use a grounded AC power outlet with only the power
cord and power adaptor furnished with the printer.
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·
·
Do not use a power outlet of a circuit shared with any
equipment that uses a lot of power or causes great
electrical noises, such as a copier, electric motors or a
coffee maker.
Do not use thermal paper containing Sodium (Na+),
Potassium (K+) and Chlorine (Cl-) ions that can harm
the print head thermal elements.
·
·
·
·
If the surface of thermal paper is scratched with a hard
object such as a nail, the paper may become discolored.
If thermal paper touches diazzo copy paper immediately
after copying, the printed surface may be discolored.
Use only water paste, starch paste, polyvinyl paste or
CMC paste when gluing thermal paper.
If thermal paper touches anything containing phthalic
acid ester plasticizer for a long time, the image
formation ability may be reduced or the printed image
may fade.
·
·
·
Use of volatile organic solvents such as alcohol, ester
and ketone or some adhesive tapes on thermal paper can
cause discoloration.
Thermal paper must not be stored with the printed
surfaces against each other as the printing may be
transferred between the surfaces.
Since the paper roll is highly thermal sensitive, please
keep them in a dark place that is 20º and 65% RH when
not installed in the printer. Avoid extended exposure to
direct light. Use only products made from polyethylene,
polypropylene or polyester for storage of thermal paper.
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