PS Audio Stereo Amplifier GCHA User Manual

®
Owner’s Reference  
Owner’s Reference GCHA Headphone Amplifier  
Instructions for use  
GCHA Headphone Amplifier  
Document 15-044-21-1  
4826 Sterling Drive, Boulder, CO 80301  
Introduction i  
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Table Of Contents  
Owner’s Reference GCHA Headphone Amplifier  
IV  
Introduction  
1
Getting Started  
2 - 3  
Quick Start Guide  
4 - 5  
Questions and  
Answers  
Troubleshooting  
Warranty  
6 - 7  
8 - 9  
10 - 11  
Service  
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Table Of Contens iii  
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Introduction  
Owner’s Reference GCHA Headphone Amplifier  
Thank you for your purchase of the PS Audio GCHA Headphone Amplifier.  
The GCHA is a high-end headphone amplifier designed for audiophile listening. It is based on PS  
Audios unique Gain Cell Technology.  
What will it do?  
The GCHA contains a Gain Cells preamplifier stage and a Class A biased output stage. The GCHA can  
accept audio signals from any analog source or digital audio from your USB-compliant computer.  
A unique feature of the GCHA is the volume control itself: which does not attenuate the audio signal  
in the tradional manner, rather, the level of the GCHA is adjusted by controling the gain of amplifiers  
inside the GCHA.  
No attenuators  
inside  
In a traditional headphone amplifier, an audio signal is presented to the amplifier at full signal level.  
The headphone amplifier then attenuates, or reduces, that input signal to reach the desired listening  
level with headphones. While this conventional method of controlling the volume is an acceptable  
practice, it does have drawbacks: the attenuators cause degradation of the audio signal. The GCHA  
solves this problem by use of the PS Gain Cell technology. Gain Cells have adjustable gain and need  
no attenuation of the input signal to achieve desired listening levels. Instead, the front panel volume  
control is a gain adjustment, rather than an attenuator. The removal of any attenuators in the signal  
path has a sonic advantage over conventional technologies.  
You should expect unrivaled sonic qualities, with low noise, high performance audio being delivered  
to your headphones.  
What you can  
expect  
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Introduction iv  
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Getting Started  
Owner’s Reference GCHA Headphone Amplifier  
Once your new GCHA is unpacked, you’ll need to find a convenient place to set it.  
Location  
Isolation  
There are several ways to mount the GCHA: on a shelf next to the preamplifier, CD or DVD player, or  
on a desk or table near your computer.  
The GCHA can benefit from aftermarket isolation devices such as cones, spikes and Sorbothane  
pads.  
Once you have chosen the location for the GCHA you can use the supplied AC power cord to connect  
it to the AC wall receptacle to get started, or you can use an aftermarket power cord and receptacle.  
Power Cables  
We strongly recommend the use of a PS Audio xStream Power™ AC cable and a PS Power Port™  
AC receptacle to feed the GCHA power. While the supplied power cable is adequate for the task of  
setup it is not going to provide the best performance. Choosing any xStream Power cable will make  
a significant performance improvement over the stock power cable. An xStream Plus would be our  
recommendation.  
Use a Power  
Plant  
It is further recommended that you power the GCHA with a PS Audio Power Plant if possible, or a  
UPC-200 or Ultimate Outlet if not. Power conditioning with the appropriate equipment will further the  
benefits of the GCHA headphone amplifier.  
Connections from the analog audio source should be through high quality audio interconnects with  
proper shielding. Using inexpensive, off-the-shelf audio interconnects should be avoided if you expect  
the full benefits of this high-end audio amplifier to be available. We would recommend using audio  
interconnects less than 3 meters in length. PS designs and sells a line of reference quality audio  
interconnects that are highly recommended. Please see your PS dealer for details.  
Audio  
interconnects  
Connections from the computer to the USB input of the GCHA should use a high quality, properly  
shielded USB-2.0 cable. Each GCHA has a supplied and approved USB cable included.  
USB cable  
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Getting Started 1  
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Quick Start Guide  
Owner’s Reference GCHA Headphone Amplifier  
Once you have decided on the location and chosen the appropriate power, audio and USB cables,  
you are ready to install the GCHA into your system or your desktop.  
Plug the GCHA into the AC power source using the AC power  
cable you selected. It is advisable to use as short a power cable  
as possible to the GCHA.  
Connect to an AC  
power source  
Once the GCHA has been connected to the power source, make  
sure that power source is energized and providing AC power to  
the GCHA.  
If you are using an AC wall receptacle to power the GCHA, make  
sure the AC receptacle is not a switched outlet. Switched outlets are those outlets that can be turned  
on/off with the wall switch. It is advisable to leave the GCHA powered at all times.  
Avoid switched  
outlets  
Once the GCHA has been powered, turn the front panel gain control clockwise to turn the unit “on”.  
Once it is “on”, note the blue light on the front panel of the GCHA, under the logo, should be lit. Your  
GCHA Headphone Amplifier should now be ready to connect.  
Make sure the  
GCHA is on  
Insert the GCHA into the system by first connecting the GCHA to the source. The choices are an  
analog audio source or a digital audio source from a computer, or both. Analog audio sources would  
include the RCA single ended output of a CD player, DVD player, tuner, phono preamplifier, or outputs  
of a preamplifier. Digital sources would be any USB style output from a computer.  
If you are using analog sources, you may connect directly to the analog input of the GCHA. If you  
are using a computer, plug in the USB cable at this time. If you are using both, plug both analog and  
digital in at this time.  
Choose analog or  
digital or both  
Turn the front panel Gain Control (volume control) fully counter clockwise to mute the outputs before  
plugging headphones into the GCHA. Note: this switch only controls the output and does not turn the  
power to the unit on or off.  
Turn the Gain  
Control off  
Plug in your headphones to the front panel, making sure the front panel level control is turned down.  
The headphones should be 16 Ohms or higher impedance to work properly.  
Plug the  
headphones in  
If you are using a computer to play music from, please note that the GCHA is designed to work  
seamlessly and automatically with Windows XP®. The GCHA  
should also work with other versions of Windows such as Windows  
2000® and Apple Macintosh computers®. No special drivers are  
needed or included.  
If you are using a  
computer  
With your computer on and the GCHA plugged in, plug the USB  
cable into your computer. Windows XP will automatically recognize  
the GCHA after a short delay and will automatically install the driver.  
No driver discs are necessary.  
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Quick Start Guide 2  
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Quick Start Guide  
Owner’s Reference GCHA Headphone Amplifier  
It should not be necessary to reboot your computer once the GCHA is connected, however, rst time  
users of the GCHA may need to reboot or otherwise instruct the computer to install the new USB  
device if the unit does not install automatically when plugged in.  
Once the system recognizes the GCHA as the USB sound  
device, it will be necessary to make sure the computers  
internal volume control is turned up all the way. On most  
Windows XP systems, look for the small speaker icon in the  
lower right hand side of the computers screen in an area  
known as the System Tray. If the icon is not visible, follow  
these instructions: go to Start -> Settings -> Control Panel.  
Open the Windows Control panel.  
Computer system  
volume all the  
way up  
From the Control Panel, choose Sounds, Speech and  
Audio Devices. Open this dialog box and adjust the system  
volume all the way up. If you do not adjust the system  
volume up, the GCHA may not have enough volume to  
satisfy your listening requirements. WAV and CD should  
be up as well.  
Make the GCHA  
the default device  
You may have to tell the computer to make the GCHA the  
default USB device, althought typically this will happen  
automatically. The GCHA is recognized by the computer  
as USB Speakers or USB Composite Device. Go to Start  
-> Settings -> Control Panel. Open the Windows Control  
panel. From the Control Panel, choose Sounds, Speech  
and Audio Devices -> Choose Sounds and Audio Devices  
-> Choose Audio -> Choose USB Speakers as the default  
device.  
At this point, you can place a CD or DVD (if your computer  
has a CD or DVD drive built in) into your computers disc drive  
and it should play automatically through the GCHA once you  
turn the volume control on the GCHA to a reasonable level.  
You can also play music recorded on your computers hard  
drive, using a program like Windows Media Player to select  
the music, or stream live sound via Real Time Player.  
Input Selection  
The GCHA will automatically choose the digital USB input if  
there is a signal present. Once the Windows Media Player  
or the CD or DVD player, built into the computer, is stopped,  
the GCHA should switch back to the analog audio inputs.  
At this point you should be ready to enjoy the benefits of high  
end audio played through the GCHA Headphone Amplifier.  
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Quick Start Guide 3  
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Questions And Answers  
Owner’s Reference GCHA Headphone Amplifier  
The GCHA is best left powered on at all times. The power consumed is negligible and keeping it  
powered on will make sure the internal AC capacitors stay charged and the amplifier and Gain Cells  
sound their best whenever you are ready to listen to music.  
Should the unit  
be on all the  
time?  
There is no harm in leaving the unit on at all times as the lifespan of the GCHA will be unaffected.  
There is a user replaceable internal fuse inside the GCHA. However, this fuse should not be replaced  
without first consulting the factory service center for advice. It would be unusual for this fuse to blow  
and may indicate something is wrong with the unit.  
Are there any  
internal fuses?  
Which  
headphones?  
The GCHA will power any headphone made with 16 Ohm or higher impedance. Most headphones  
have considerably higher impedance than the minimum 16 Ohm.  
Note that listening to headphones at extremely loud listening levels may damage your hearing. Enjoy  
your music, enjoy the superb dynamics of this high-end piece of equipment, but protect your ears.  
Hearing damage from overly loud music is typically irreversible.  
Caution listening  
too loudly  
The GCHA will automatically switch back to the analog inputs when no digital signal is present.  
This means once the Windows Media  
Input Selection  
Player or the CD or DVD player, built into  
the computer, is stopped, the GCHA will  
switch back to the analog audio inputs.  
Placement of the GCHA is not critical for  
most components. In most cases, it may  
be placed as close to or as far away from  
the system or the computer, as need be.  
However, it may not be advisable to place  
the GCHA too close to a CRT computer  
monitor. The large transformer inside the  
GCHA may cause some slight color shift  
in CRT monitors if placed too close. We  
would recommend keeping the GCHA at  
least one to two feet away from any CRT  
monitor. LCD screens are fine.  
Placement?  
Hum may also be an issue with the GCHA if placed too close to a sensitive piece of equipment  
such as a phono preamplifier or turntable. The GCHA has an exceptionally large power transformer  
inside. This transformer can generate a fairly large magnetic field which can induce hum into sensitive  
equipment in close proximity.  
Isolation?  
Isolation through the use of spikes, cones or Sorbothane feet is recommended for the GCHA if  
space and budget allows. Isolation of any piece of high-end stereo and theater equipment is always  
recommended wherever practical.  
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Questions and Answers 4  
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Questions And Answers  
Owner’s Reference GCHA Headphone Amplifier  
What voltages  
can I run GCHA  
on?  
The GCHA is specific to your countrys voltage. Do not use the GCHA on a voltage higher than it is  
rated for. For instance, do not take a 120 volt rated GCHA and attempt to use it in a 220 volt country.  
Failure to observe this cautionary note will void your warranty. If you need to operate the GCHA at a  
voltage other than the voltage it was designed for, contact your dealer, distributor or the factory for  
help.  
The GCHA should generate a bit of heat, especially on the bottom of the unit. This is normal. The  
GCHA will remain warm to the trouch even when the front panel Gain Control is in the off position.  
We do not recommend removing power to the GCHA. We recommend leaving the GCHA powered  
at all times.  
Turning the unit  
on/off  
The front panel gain control on the GCHA also serves as the on/off switch. Turning the gain control fully  
counter clockwise you will feel a “click”. The front panel blue LED should shut off and the GCHA output  
will be muted. This does not remove power from the GCHA and it will remain on. We recommend  
leaving the GCHA powered up at all times.  
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Questions and Answers 5  
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Troubleshooting  
Owner’s Reference GCHA Headphone Amplifier  
The GCHA will  
not power up  
If the GCHA Headphone Amplifier does not power up there are several possibilities: the unit is not  
getting AC power or the front panel gain control is in the off position.  
If you suspect the unit is not getting power, test the receptacle feeding the GCHA power to see if  
there is power. The easiest way to do this is by using a lamp that you have previously verified works.  
Regardless of the receptacles type, that of a wall receptacle, a power conditioner, Power Plant or AC  
source of any kind, plug the lamp into the receptacle and verify there is AC power.  
No AC in  
Another possibility is the line cord. Swap line cords and make sure the unit has power. Sometimes  
the line cord feeding the GCHA is not functioning properly.  
Check the line  
cord  
If the GCHA loses power mysteriously, chances are pretty good that you have the GCHA connected  
to a switched receptacle on the wall or the  
back of a receiver or a power conditioner.  
Switched AC receptacles are those  
receptacles that are controlled by a wall  
mounted power switch and are typically  
intended to be used to power on/off a lamp  
in the room. Most times these receptacles  
are unmarked and inadvertent switching on  
or off of the power switch can cause a lot of  
headaches trying to track down the reason  
your new equipment does not power up.  
Most switched receptacles are on the top  
AC receptacle in a two gang box. Always  
use the lower receptacle on the wall port if  
you are unsure.  
Switched outlets  
If you have determined the GCHA does  
power on, after performing the above tests, turn to the service section of this manual for details on  
receiving service.  
If you are having problems connecting your computer to the GCHA, there are several possibilities:  
Problems with  
computers  
• The computer does not recognize the USB device  
• The computer recognizes multiple USB device possibilities  
• The computer uses Windows 98 or older operating software  
• The volume control in the computer is turned down  
If the computer does not recognize the GCHA as a USB device, leave the GCHA plugged in to its  
power, leave the USB cable connected to the computer and reboot the computer. The computer  
should open the Found New Hardware dialog and install the USB device. If it does not recognize  
there is new hardware, then either it has been installed (therefore the hardware is no longer “new”)  
Does not  
recognize the  
USB  
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Troubleshooting  
Owner’s Reference GCHA Headphone Amplifier  
or you need to manually install the new hardware. To manually install the hardware on a Windows  
XP or Windows 2000 operating system, right click My Computer -> Choose Properties -> Choose  
Hardware -> Choose Device Manager -> Choose Universal Serial Bus Controllers (USB) -> Choose  
USB Composite Device -> Right Click on the device -> Choose Install or, if it is already installed,  
choose Update Driver. Make sure the GCHA has power.  
If the device is properly installed yet no sound is coming through  
the GCHA, you may have to tell the computer to make the GCHA  
the default USB device. The GCHA is known to the computer as  
USB Speakers. Go to Start -> Settings -> Control Panel. Open the  
Windows Control panel. Or, from the My Computer Icon, double  
click and open the Control Panel.  
Make the GCHA  
the default device  
From the Control Panel, choose Sounds, Speech and Audio  
Devices -> Choose Sounds and Audio Devices -> Choose Audio  
-> Choose USB Speakers as the default device.  
Older operating  
systems  
If your computer is running an older version of the Windows  
operating system, the GCHA may not be compatible with the unit.  
The GCHA should work on any computer operating system that  
supports USB devices. However, it was designed specifically to work with later versions of Windows  
such as Windows 2000 and Windows XP. Macintosh computers have been USB compliant for many  
years and should not pose a problem connecting the GCHA.  
If the GCHA is properly connected to the computer and being recognized by the computer, yet no  
sound comes out when you play a disc in the computers disc drive, check to make sure the volume  
control on the computer is turned up to 100%. To check, Go to Start -> Settings -> Control Panel.  
Open the Windows Control panel.  
Check the  
volume in the  
computer  
From the Control Panel, choose Sounds, Speech and Audio Devices. Open this dialog box and adjust  
the system volume all the way up. If you do not adjust the system volume up, the GCHA may not have  
enough volume to satisfy your listening requirements.  
If the GCHA will not select and play the analog audio inputs, check to make sure the USB music is  
no longer playing. The GCHA will default to the USB connection if both the analog inputs and the  
USB inputs are connected and playing. To test, remove the USB input and the GCHA should switch  
automatically to the analog audio inputs. If it does not, leave the USB cable unplugged and remove  
power to the GCHA. Wait a few minutes and then restore power to the GCHA, thus resetting the  
GCHA’s internal microprocessor. This should remedy the problem.  
If the analog  
inputs do not  
play  
If you are using a preamplifier to feed the GCHA, the preamplifiers volume must be at a medium level,  
similar to the level you would play your system loudly. If the preamps volume is too low, the GCHA will  
not receive enough signal to work with.  
Check the  
preamp volume  
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Troubleshooting 7  
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Warranty  
Owner’s Reference GCHA Headphone Amplifier  
PS Audio warrants the product designated herein to be free of manufacturing defects in  
material and workmanship, subject to the following conditions, for a period of three (3) years  
from the date of purchase by the original purchaser or date of shipment to the authorized PS  
Audio dealer, whichever comes first.  
TERMS AND  
CONDITIONS  
This Warranty is subject to the following conditions and limitations: the Warranty is void and  
inapplicable if the product has been used or handled other than in accordance with the  
instructions in the owners manual, abused, or misused, damaged by accident or neglect or  
in being transported, or the defect is due to the product being repaired or tampered with by  
anyone other than PS Audio or an authorized PS Audio repair center.  
Conditions  
a. The product must be packaged and returned to PS Audio or an authorized PS  
Audio repair center by the customer at his or her sole expense in the original packing  
material. PS Audio will pay return freight of its choice for original purchasers.  
b. Return Authorization Number (RA Number) is required before any product is returned  
to our factory for any reason. This number must be visible on the exterior of the  
shipping container for PS Audio to accept the return. Units shipped to us without a  
Return Authorization Number or without a visible RA Number on the exterior of the  
shipping container will be returned to the sender, freight collect.  
c. RETURNED PRODUCT MUST BE ACCOMPANIED BY A WRITTEN DESCRIPTION  
OF THE DEFECT.  
PS Audio reserves the right to modify the design of any product without obligation to  
purchasers of previously manufactured products and to change the prices or specifications of  
any product without notice or obligation to any person.  
In the event the product fails to meet this Warranty and the above conditions have been met,  
the purchasers sole remedy under this Limited Warranty shall be to return the product to  
PS Audio or an authorized PS Audio repair center where the defect will be repaired without  
charge for parts or labor.  
Remedy  
Transfer of  
Warranty  
This Warranty is for the benefit of the original purchaser of the covered product and may be  
transferred to a subsequent purchaser of the product.  
Extended warranty policies:  
1. By submitting the registration card, via mail or internet, within 90 days of purchase,  
the warranty period will be extended to 5-years from the date of purchase.  
If outside of the 90-day window of purchase, a 2-year extended warranty can be  
2.  
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Warranty 8  
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Warranty  
Owner’s Reference GCHA Headphone Amplifier  
purchased for any PS Audio product within the original 3-year warranty period for a  
fee of $50.  
3.  
4.  
To qualify for the extended warranty the Product must be purchased through an  
authorized PS Audio dealer or distributor and you must present a written receipt.  
All of the policies of the extended warranty are the same as the limited warranty  
Miscellaneous  
This warranty does not cover the cost of custom installation, customer instruction, setup  
adjustments or signal reception problems.  
This warranty does not cover cosmetic damage or any damage due to accident, misuse,  
abuse, negligence or modification of, or to any part of the Product, without initial express  
consent from PS Audio. This warranty does not cover damage due to improper operation  
or maintenance, connection to improper voltage supply, or attempted repair by anyone  
other than a facility authorized by PS Audio to service the Product.  
This warranty is invalid if the factory applied serial number has been altered or removed  
from the Product.  
To locate the servicer or dealer nearest you, or for service assistance or resolution of a  
service problem, or for product information or operation, call or email PS Audio.  
ANY IMPLIED WARRANTIES RELATING TO THE ABOVE PRODUCT SHALL BE LIMITED  
TO THE DURATION OF THIS WARRANTY. THE WARRANTY DOES NOT EXTEND TO ANY  
INCIDENTAL OR CONSEQUENTIAL COSTS OR DAMAGES TO THE PURCHASER. Some  
states do not allow limitations on how long an implied warranty lasts or an exclusion or  
limitation of incidental or consequential damages, so the above limitations or exclusions may  
not apply to you. This Warranty gives you specific legal rights, and you may also have other  
rights that vary from state to state.  
Inquiries regarding the above Limited Warranty may be sent to the following address: PS  
Audio International, Inc., 4826 Sterling Drive, Boulder, Colorado 80301 ATTN: Customer  
Service; Email: [email protected]; Voice 720-406-8946; FAX: 720-406-8967.  
PS Audio has authorized distribution in many countries of the world. In each country, the authorized  
importing retailer or distributor has accepted the responsibility for warranty of products sold by that  
retailer or distributor. Warranty service should normally be obtained from the importing retailer or  
distributor from whom you purchased your product. In the unlikely event of service required beyond  
the capability of the importer, PS Audio will fulfill the conditions of the warranty. Such product must  
be returned at the owners expense to the PS Audio factory, together with a photocopy of the bill of  
sale for that product, a detailed description of the problem, and any information necessary for return  
shipment.  
Outside the US  
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Warranty 9  
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Service  
Owner’s Reference GCHA Headphone Amplifier  
In the unlikely event there is a problem with your PS Audio component, please contact your dealer,  
distributor, or the PS Audio corporate research center to discuss the problem before you return the  
component to our California manufacturing facilities for repair. Products shipped to either the factory  
or the corporate research facilities will be refused and returned freight collect if not accompanied by a  
PS Audio Service Department issued return authorization number (RA Number).  
If you require  
service in North  
America  
Return authorization numbers must be prominently displayed on the outside of the box and an  
accompanying letter describing the problem and re-listing the RA number must be inside the box to  
qualify for service.  
Obtain an RA  
number  
If you are transferring your warranty, you must first contact PS Audio or your dealer or distributor for  
details.  
To contact the PS Audio Service Department:  
Contact  
information  
TELEPHONE  
HOURS  
FAX  
720-406-8946  
Monday-Friday, 9:00 am to 5:00 pm MST  
720-406-8967  
E-MAIL  
WEBSITE  
If you are in the United States or Canada use the following procedure:  
If you are in the  
United States or  
Canada  
1. Obtain a Return Authorization Number (R/A number) and shipping address from the PS Audio  
Service Department.  
2. Insure and accept all liability for loss or damage to the product during shipment to the PS Audio  
factory and ensure all freight (shipping) charges are prepaid.  
The product may also be hand delivered to the California or Colorado facilities if arrangements with  
the Service Department have been made in advance. Proof of purchase will be required for warranty  
validation at the time of hand delivery.  
Use the original packaging to ensure the safe transit of the product to the factory, dealer, or distributor.  
PS Audio may, at its discretion, return a product in new packaging and bill the owner for such packaging  
if the product received by PS Audio was boxed in nonstandard packaging or if the original packaging  
was so damaged to the point it was unusable. If PS Audio determines that new packaging is required,  
the owner will be notified before the product is returned.  
Use original  
packing  
To purchase additional packaging, please contact your authorized PS Audio dealer, distributor, or the  
PS Audio Service Department for assistance.  
If you are outside the United States or Canada and require service you must contact your countrys  
dealer or distributor for instructions. PS Audio warranties its products (see warranty section) worldwide.  
If you are outside  
the US or Canada  
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Service 10  
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Service  
Owner’s Reference GCHA Headphone Amplifier  
Service for PS Audio products outside the United States and Canada is handled through your countrys  
distributor or dealer.  
1. Obtain a Return Authorization Number (R/A number) and shipping address from your dealer or  
distributors Service Department.  
2. Insure and accept all liability for loss or damage to the product during shipment to the dealer or  
distributors Service Department and ensure all freight (shipping) charges are prepaid.  
If you feel your countrys dealer or distributor is either unwilling or unable to service your PS Audio  
products, please contact our service department at [email protected] or at the above contact  
numbers to discuss the situation.  
If you have  
problems  
Voltage changes to match your countrys voltage and frequency requirements to your PS Audio product  
are possible only through your dealer, your countrys authorized PS Audio distributor or the factory.  
Units purchased outside your country of residence will not be changed to the appropriate voltage  
unless prior arrangements have been made at the time of purchase. Please refer any questions to  
your dealer or distributor or by contacting the PS Audio service department.  
Voltage changes  
Your PS Audio product serial number is:  
Your serial  
number  
Please fill in the dealer or distributors information from where you originally purchased the unit.  
Your purchase  
information  
Date of purchase  
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Service 11  
©2005 PS Audio International Inc. All rights reserved.  
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®
Notes  
Owner’s Reference GCHA Headphone Amplifier  
4826 Sterling Drive, Boulder, CO 80301  
Notes  
©2005 PS Audio International Inc. All rights reserved.  
Download from Www.Somanuals.com. All Manuals Search And Download.  

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