Patton electronic Network Router 4630 Series User Manual

For Quick  
Start Installation  
SmartNode 4630 Series  
ISDN BRI S0 VoIP Gateway Router  
Getting Started Guide  
Sales Office: +1 (301) 975-1000  
Technical Support: +1 (301) 975-1007  
WWW: www.patton.com  
Document Number: 13221U1-001 Rev. D  
Part Number: 07MSN4630-GS  
Revised: July 20, 2006  
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Summary Table of Contents  
1
2
3
4
5
General information...................................................................................................................................... 13  
Applications overview.................................................................................................................................... 19  
SmartNode installation.................................................................................................................................. 23  
Initial configuration...................................................................................................................................... 28  
Contacting Patton for assistance ................................................................................................................... 37  
A Compliance information .............................................................................................................................. 40  
B Specifications ................................................................................................................................................ 43  
C Cabling ......................................................................................................................................................... 48  
D Port pin-outs ................................................................................................................................................ 52  
E SmartNode 4630 factory configuration ........................................................................................................ 55  
F
End user license agreement ........................................................................................................................... 57  
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Table of Contents  
Summary Table of Contents ........................................................................................................................... 3  
Table of Contents ........................................................................................................................................... 4  
List of Figures ................................................................................................................................................. 7  
List of Tables .................................................................................................................................................. 8  
About this guide ............................................................................................................................................. 9  
Audience................................................................................................................................................................. 9  
Structure................................................................................................................................................................. 9  
Precautions ........................................................................................................................................................... 10  
Safety when working with electricity ...............................................................................................................10  
General observations .......................................................................................................................................11  
Typographical conventions used in this document................................................................................................ 11  
General conventions .......................................................................................................................................11  
1
2
3
General information...................................................................................................................................... 13  
SmartNode 4630 overview ....................................................................................................................................14  
SmartNode 4630 rear panel ............................................................................................................................15  
SmartNode 4630 front panel ..........................................................................................................................17  
Applications overview.................................................................................................................................... 19  
Introduction..........................................................................................................................................................20  
Application—Edge intelligence of enterprise communication................................................................................20  
Application—Multi-service ISDN Internet telephony IAD ...................................................................................21  
SmartNode installation.................................................................................................................................. 23  
Planning the installation........................................................................................................................................24  
Site log ............................................................................................................................................................24  
Network information ......................................................................................................................................24  
Network Diagram ...........................................................................................................................................24  
IP related information .....................................................................................................................................24  
Software tools .................................................................................................................................................25  
Power source ...................................................................................................................................................25  
Location and mounting requirements .............................................................................................................25  
Installing the gateway router..................................................................................................................................25  
Placing the SmartNode ...................................................................................................................................25  
Installing cables ...............................................................................................................................................25  
Connecting ISDN terminals and NT to the SmartNode’s ISDN BRI ports ..............................................26  
Connecting the 10/100Base-T Ethernet LAN and WAN cables ................................................................26  
Connecting the power supply ....................................................................................................................27  
Internal S-Bus power supply ......................................................................................................................27  
4
Initial configuration...................................................................................................................................... 28  
Introduction..........................................................................................................................................................29  
1. Connecting the SmartNode to your laptop PC..................................................................................................29  
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SmartNode 4630 Getting Started Guide  
Table of Contents  
2. Configuring the desired IP address ....................................................................................................................30  
Factory-default IP settings ...............................................................................................................................30  
Login ..............................................................................................................................................................30  
Changing the WAN IP address .......................................................................................................................30  
3. Connecting the SmartNode to the network.......................................................................................................31  
4. Loading the configuration (optional).................................................................................................................32  
Bootloader.............................................................................................................................................................33  
Start Bootloader ..............................................................................................................................................33  
Start-up with factory configuration .................................................................................................................33  
Load a new application image (SmartWare) via TFTP ....................................................................................33  
Load a new application image (SmartWare) via the serial link .........................................................................35  
Additional information..........................................................................................................................................36  
5
Contacting Patton for assistance ................................................................................................................... 37  
Introduction..........................................................................................................................................................38  
Contact information..............................................................................................................................................38  
Patton support headquarters in the USA .........................................................................................................38  
Alternate Patton support for Europe, Middle East, and Africa (EMEA) ..........................................................38  
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................38  
Warranty coverage ..........................................................................................................................................38  
Out-of-warranty service .............................................................................................................................39  
Returns for credit ......................................................................................................................................39  
Return for credit policy .............................................................................................................................39  
RMA numbers ................................................................................................................................................39  
Shipping instructions ................................................................................................................................39  
A Compliance information .............................................................................................................................. 40  
Compliance...........................................................................................................................................................41  
EMC ...............................................................................................................................................................41  
Safety ..............................................................................................................................................................41  
PSTN Regulatory ............................................................................................................................................41  
Radio and TV Interference....................................................................................................................................41  
CE Declaration of Conformity ..............................................................................................................................41  
ISDN compliance..................................................................................................................................................42  
B Specifications ................................................................................................................................................ 43  
DSP.......................................................................................................................................................................44  
Voice connectivity .................................................................................................................................................44  
Data connectivity ..................................................................................................................................................44  
Voice processing (signalling dependent).................................................................................................................44  
Fax and modem support........................................................................................................................................45  
Voice signalling .....................................................................................................................................................45  
Voice routing—session router................................................................................................................................45  
IP services..............................................................................................................................................................46  
Management .........................................................................................................................................................46  
System...................................................................................................................................................................46  
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SmartNode 4630 Getting Started Guide  
Table of Contents  
Physical .................................................................................................................................................................46  
Identification of the SmartNode devices via SNMP...............................................................................................47  
C Cabling ......................................................................................................................................................... 48  
Introduction..........................................................................................................................................................49  
Console .................................................................................................................................................................49  
Ethernet ................................................................................................................................................................50  
ISDN BRI.............................................................................................................................................................51  
D Port pin-outs ................................................................................................................................................ 52  
Introduction..........................................................................................................................................................53  
Console port..........................................................................................................................................................53  
Ethernet ................................................................................................................................................................53  
ISDN BRI 0/0 (NT/Net or TE/User) port............................................................................................................53  
ISDN BRI 0/1 .. 0/3 (TE/Usr or NT/Net)............................................................................................................54  
E SmartNode 4630 factory configuration ........................................................................................................ 55  
Introduction..........................................................................................................................................................56  
F
End user license agreement ........................................................................................................................... 57  
End User License Agreement.................................................................................................................................58  
1. Definitions ..................................................................................................................................................58  
2. Title ............................................................................................................................................................58  
3. Term ...........................................................................................................................................................58  
4. Grant of License ..........................................................................................................................................58  
5. Warranty ....................................................................................................................................................58  
6. Termination ................................................................................................................................................59  
7. Other licenses .............................................................................................................................................59  
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List of Tables  
9
8
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About this guide  
This guide describes the SmartNode 4630 hardware, installation and basic configuration. For detailed software  
configuration information refer to the SmartWare Software Configuration Guide and the available Configura-  
tion Notes.  
Audience  
This guide is intended for the following users:  
Operators  
Installers  
Maintenance technicians  
Structure  
This guide contains the following chapters and appendices:  
Chapter 1 on page 13 provides information about router features and capabilities  
Chapter 2 on page 19 contains an overview describing router operation and applications  
Chapter 3 on page 23 provides hardware installation procedures  
Chapter 4 on page 28 provides quick-start procedures for configuring the SmartNode router  
Chapter 5 on page 37 contains information on contacting Patton technical support for assistance  
Appendix C on page 48 provides cable recommendations  
Appendix D on page 52 describes the router’s ports and pin-outs  
Appendix E on page 55 lists the factory configuration settings for SmartNode 4630  
Appendix F on page 57 provides license information that describes acceptable usage of the software pro-  
vided with the SmartNode 4630  
For best results, read the contents of this guide before you install the router.  
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SmartNode 4630 Getting Started Guide  
Precautions  
Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you  
become aware of potential problems. Warnings are intended to prevent safety hazards that could result in per-  
sonal injury. Cautions are intended to prevent situations that could result in property damage or  
impaired functioning.  
Note A note presents additional information or interesting sidelights.  
The alert symbol and IMPORTANT heading calls attention to  
important information.  
IMPORTANT  
The alert symbol and CAUTION heading indicate a potential haz-  
ard. Strictly follow the instructions to avoid property damage.  
CAUTION  
The shock hazard symbol and CAUTION heading indicate a  
potential electric shock hazard. Strictly follow the instructions to  
avoid property damage caused by electric shock.  
CAUTION  
The alert symbol and WARNING heading indicate a potential safety hazard.  
Strictly follow the warning instructions to avoid personal injury.  
WARNING  
The shock hazard symbol and WARNING heading indicate a potential electric  
shock hazard. Strictly follow the warning instructions to avoid injury caused  
by electric shock.  
WARNING  
Safety when working with electricity  
This device contains no user serviceable parts. The equipment shall be  
returned to Patton Electronics for repairs, or repaired by qualified  
service personnel.  
WARNING  
Ensure that the power cable shipped with this devise meets all applicable  
standards for the country in which it is to be installed. If it is not, refer to  
WARNING  
help in replacing it with a compliant cable.  
10  
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SmartNode 4630 Getting Started Guide  
Mains Voltage: Do not open the case the power cord is attached. Disconnect  
the power supply cord before servicing. For systems without a power switch,  
line voltages are present within the power supply when the power cords are  
connected. The wall outlet that is utilized to power the SmartNode router  
shall be within 10 feet (3 meters) of the device, shall be easily accessible,  
grounded, and protected by a circuit breaker.  
WARNING  
Hazardous network voltages are present in WAN ports regardless of whether  
power to the SmartNode is ON or OFF. To avoid electric shock, use caution  
when near WAN ports. When detaching cables, detach the end away from the  
SmartNode first.  
WARNING  
WARNING  
Do not work on the system or connect or disconnect cables during periods of  
lightning activity.  
In accordance with the requirements of council directive 2002/  
96/EC on Waste of Electrical and Electronic Equipment (WEEE),  
ensure that at end-of-life you separate this product from other  
waste and scrap and deliver to the WEEE collection system in  
your country for recycling.  
General observations  
Clean the case with a soft slightly moist anti-static cloth  
Place the unit on a flat surface and ensure free air circulation  
Avoid exposing the unit to direct sunlight and other heat sources  
Protect the unit from moisture, vapors, and corrosive liquids  
Typographical conventions used in this document  
This section describes the typographical conventions and terms used in this guide.  
General conventions  
The procedures described in this manual use the following text conventions:  
Table 1. General conventions  
Convention  
Meaning  
Indicates a cross-reference hyperlink that points to a figure, graphic, table, or sec-  
tion heading. Clicking on the hyperlink jumps you to the reference. When you  
have finished reviewing the reference, click on the Go to Previous View  
Garamond blue type  
button  
in the Adobe® Acrobat® Reader toolbar to return to your starting point.  
Futura bold type  
Commands and keywords are in boldface font.  
Futura bold-italic type Parts of commands, which are related to elements already named by the user, are  
in boldface italic font.  
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SmartNode 4630 Getting Started Guide  
Table 1. General conventions  
Meaning  
Convention  
Italicized Futura type  
Futura type  
Variables for which you supply values are in italic font  
Indicates the names of fields or windows.  
Garamond bold type  
< >  
Indicates the names of command buttons that execute an action.  
Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>,  
<C>, and so on.  
[ ]  
Elements in square brackets are optional.  
{a | b | c}  
Alternative but required keywords are grouped in braces ({ }) and are separated  
by vertical bars ( | )  
screen  
Terminal sessions and information the system displays are in screen font.  
node  
The leading IP address or nodename of a SmartNode is substituted with node in  
boldface italic font.  
SN  
The leading SN on a command line represents the nodename of the SmartNode  
#
An hash sign at the beginning of a line indicates a comment line.  
12  
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Chapter 1 General information  
Chapter contents  
SmartNode 4630 overview ....................................................................................................................................14  
SmartNode 4630 rear panel ............................................................................................................................15  
SmartNode 4630 front panel ..........................................................................................................................17  
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SmartNode 4630 Getting Started Guide  
1 • General information  
SmartNode 4630 overview  
The SmartNode 4630 ISDN S0 VoIP Gateway-Router (see figure 1) combines IP routing, VPN/Security, and  
Quality of Service with high-quality Voice over IP (VoIP) delivered on five ISDN S0 (S/T) Basic Rate Interface  
(BRI). This combination allows you to leverage low-cost Internet Telephony on existing ISDN Phones and  
PBX equipment for complete SoHo and branch office voice and data connectivity.  
Figure 1. SmartNode 4630  
The SmartNode 4630 series consists of two models: the SN4634 and SN4638. Both models come equipped  
with two 10/100Base-T Ethernet ports.  
The SmartNode 4638 Gateway-Router performs the following major functions:  
Eight channels of Voice over IP and local voice switching via 5 ISDN BRI S0 ports. Each port can be  
switched between NT and TE per software. One port can be used a clock source.  
For each ISDN S0 port in NT mode a Phantom power supply can be switched on. The total delivered  
power is 4W.  
A fallback cut-through relay between ISDN BRI ports 0/0 and 0/1 electrically connects the NT and TE  
port in case of power failure and enables life-line calls to the public ISDN network (PSTN-supplied  
ISDN line must be used).  
Standard compliant VoIP in accordance with SIP or H.323 protocols.  
Internet access and IP Routing with IP Quality of Service (QoS) support for mixed voice and data traffic.  
The SN4634 is the same as the SN4638 except that it supports 3 ISDN BRI S0 ports and 4 VoIP channels.  
SmartNode 4630 overview  
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SmartNode 4630 Getting Started Guide  
1 • General information  
SmartNode 4630 rear panel  
The SmartNode 4630 is a compact VoIP Gateway Router that supports eight VoIP calls on five ISDN BRI  
ports (see figure 2). The SmartNode 4630 rear panel ports are described in table 2.  
Power  
Life-line  
ports  
(~120–240V, 50/60 Hz, 1A)  
SN4638  
SN4634  
ISDN S/T  
BRI ports 0/0 – 0/4  
CONSOLE  
RS-232 port  
ETH 0/1  
10/100bT port  
ISDN S/T  
BRI ports 0/0 – 0/2  
RESET  
button  
ETH 0/0  
10/100bT port  
Figure 2. SN4630 rear panel  
Table 2. Rear panel ports  
Port  
Description  
WAN ETH 0/0  
Auto-MDX Fast-Ethernet port, RJ-45 (see figure 2), connects the unit to an Ethernet  
WAN device (for example, a cable modem, DSL modem, or fiber modem).  
LAN ETH 0/1  
BRI 0/0  
Auto-MDX Fast-Ethernet port, RJ-45 (see figure 2), connect the unit to an Ethernet  
LAN (for example, a PC, printer, or wireless bridge).  
ISDN BRI TE/NT port, RJ-45 socket S0 (S/T) interface (see figure 2), connects the  
SmartNode with an ISDN device over an S/T bus, e.g. a PBX or an NT. The inter-  
face may be used as fallback if connected to an NT. The port can be switched  
between TE and NT mode.The interface is internally terminated with 100 Ohm.  
Point-to-point or point-to-multipoint configurable. If the port is in NT mode a phantom  
power supply can be switched on to supply connected phones with power.  
SmartNode 4630 overview  
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SmartNode 4630 Getting Started Guide  
1 • General information  
Table 2. Rear panel ports (Continued)  
Port  
Description  
BRI 0/1  
BRI 0/2  
ISDN BRI NT/TE port, RJ-45 socket S0 (S/T) interface (see figure 2), connects the  
SmartNode with an ISDN device over an S/T bus, e.g. a PBX or an NT. The inter-  
face may be used as fallback if connected to an NT. The port can be switched  
between TE and NT mode.The interface is internally terminated with 100 Ohm.  
Point-to-point or point-to-multipoint configurable. If the port is in NT mode a phantom  
power supply can be switched on to supply connected phones with power.  
ISDN BRI NT/TE port, RJ-45 socket S0 (S/T) interface (see figure 2), connects the  
SmartNode with an ISDN device over an S/T bus, e.g. a PBX or an NT. The port  
can be switched between TE and NT mode.The interface is internally terminated  
with 100 Ohm. Point-to-point or point-to-multipoint configurable. If the port is in NT  
mode a phantom power supply can be switched on to supply connected phones  
with power.  
BRI 0/3  
ISDN BRI NT/TE port, RJ-45 socket S0 (S/T) interface (see figure 2), connects the  
SmartNode with an ISDN device over an S/T bus, e.g. a PBX or an NT. The port  
can be switched between TE and NT mode.The interface is internally terminated  
with 100 Ohm. Point-to-point or point-to-multipoint configurable. If the port is in NT  
mode a phantom power supply can be switched on to supply connected phones  
with power.  
(SN4638 only)  
BRI 0/4  
(SN4638 only)  
ISDN BRI NT/TE port, RJ-45 socket S0 (S/T) interface (see figure 2), connects the  
SmartNode with an ISDN device over an S/T bus, e.g. a PBX or an NT. The port  
can be switched between TE and NT mode.The interface is internally terminated  
with 100 Ohm. Point-to-point or point-to-multipoint configurable. If the port is in NT  
mode a phantom power supply can be switched on to supply connected phones  
with power.  
Console  
Used for service and maintenance, the Console port (see figure 2), an RS-232 RJ-45  
connector, connects the product to a serial terminal such as a PC or ASCII terminal  
(also called a dumb terminal). (9600 bps, 8 bits, no parity, 1 stop bit, no flow con-  
trol).  
100-240 VAC 50-  
60 Hz  
Electricity supply socket for mains power cable. (see figure 2).  
Reset  
The reset button (see figure 2) has three functions:  
Restart the unit with the current startup configuration—Press (for less than 1 second)  
and release the Reset button to restart the unit with the current startup configuration.  
Restart the unit with factory default configuration—Press the Reset button for  
5 seconds until the Power LED (see figure 3 on page 17) starts blinking to restart  
the unit with factory default configuration.  
Restart the unit in bootloader mode (to be used only by trained SmartNode tech-  
nicians)—Starting with the unit powered off, press and hold the Reset button as  
you apply power to the unit. Release the Reset button when the Power LED starts  
blinking so the unit will enter bootloader mode.  
SmartNode 4630 overview  
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SmartNode 4630 Getting Started Guide  
1 • General information  
SN4638  
Power  
Run VoIP Link  
ENET 0  
100  
ENET 0  
100  
BRI 1  
Link  
BRI 2  
Active  
BRI 4 BRI 4  
Link Active  
ENET 0  
Act/Link  
ENET 0  
Act/Link  
BRI 0  
Active  
BRI 2  
Link  
BRI 3  
Active  
BRI 0  
Link  
BRI 1  
Active  
BRI 3  
Link  
SN4634  
BRI 0 BRI 0 BRI 1 BRI 1 BRI 2 BRI 2  
Link Active Link Active Link Active  
Figure 3. SmartNode 4630 front panel  
SmartNode 4630 front panel  
Figure 3 shows SmartNode 4630 LEDs, the LED definitions are listed in table 3.  
Table 3. SmartNode 4630 LED definitions  
LED  
Description  
Note If an error occurs, all LEDs will flash once per second.  
Power  
Run  
When lit, indicates power is applied.  
When lit, the unit is in normal operation. Flashes once per second during  
boot (startup).  
SmartNode 4630 overview  
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SmartNode 4630 Getting Started Guide  
1 • General information  
Table 3. SmartNode 4630 LED definitions (Continued)  
Description  
LED  
VoIP Link  
On indicates the gateway is registered to an H.323 gatekeeper/SIP server, or,  
in the case of direct routing, has at least one active VoIP connection.  
Off indicates the unit is not configured or registered, or has no active direct-  
routed VoIP connection.  
Flashing green indicates that the unit is attempting to register or has failed  
to register.  
BRI Link/Sig  
BRI B1/B2  
On when L1 and L2 are active. Flash to follow signaling activity on D-Channel.  
Off indicates no active calls. Blinking when one or two B-channels are connected.  
Ethernet Link  
On when the Ethernet connection on the corresponding port has a  
link indication.  
Flashes when data is received or transmitted at the corresponding Ethernet port.  
On when the Ethernet is connected to a 100Mb network  
Ethernet 100M  
Off when the Ethernet is connected to a 10Mb network.  
SmartNode 4630 overview  
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Chapter 2 Applications overview  
Chapter contents  
Introduction..........................................................................................................................................................20  
Application—Edge intelligence of enterprise communication................................................................................20  
Application—Multi-service ISDN Internet telephony IAD ...................................................................................21  
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SmartNode 4630 Getting Started Guide  
2 • Applications overview  
Introduction  
Patton’s SmartNode VoIP Media Gateway Routers deliver the features you need for advanced multiservice  
voice and data network applications. They combine high quality voice-over-IP with powerful quality of service  
routing functions to build professional and reliable VoIP and data networks. This chapter describes typical  
applications for which this SmartNode is uniquely suited.  
Note Detailed configuration information for the applications can be found on the  
CD-ROM that was included with your SmartNode device or online from  
the Patton webserver at www.patton.com.  
Application—Edge intelligence of enterprise communication  
Enterprises are excited about voice over IP and convergence for the following reasons:  
Bypassing the PSTN. Using Internet telephony service providers (ITSPs) instead of incumbent carriers dra-  
matically reduces telephony costs  
IP PBXs, with their full suite of features and ease of integration into existing IT environments are  
very appealing  
Convergence lowers technology ownership costs and enables enterprises to deploy new  
integrated applications  
However, there are several concerns about migrating the whole telephony infrastructure to VoIP:  
Loss of voice quality  
Unknown reliability  
Lack of experience/expertise in voice over IP  
Patton’s SmartNode series of VoIP gateways address these concerns enabling enterprises to safely migrate to  
VoIP. SmartNodes enable system administrators to gradually introduce VoIP, using it as the edge communica-  
tion device for all worlds, connecting PSTN, legacy PBX, ITSPs and an IP PBX.  
SmartNode 4638  
Legacy PBX  
2 x BRI  
PSTN  
Legacy subscribers  
2 x BRI  
SIP  
Internet  
VoIP subscribers  
LAN  
IP PBX  
Figure 4. Edge intelligence of enterprise communication application  
Introduction  
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SmartNode 4630 Getting Started Guide  
2 • Applications overview  
How it works:  
1. Connect the SmartNode to the PSTN and legacy PBX, and configure the call router to pass all calls from  
the PBX to the PSTN and vice versa. This first step will not affect any uses in the enterprise  
2. Choose your ITSPs, and configure as many on the SmartNode as you need. Use the intelligent call router  
in the SmartNode to decide which call is forwarded to which ITSP, and which calls should go to the  
PSTN. This may be based upon least-cost routing criteria, or for example, on calling party number. The  
latter is ideal if you want to test calls to an ITSP before enabling it for all users within the enterprise.  
3. Voice over IP can be switched off instantly on one single box (the SmartNode) to revert the system back to  
as it was before.  
4. Build up an IP PBX system that uses the SmartNode as PSTN gateway. For all calls from this IP PBX, you  
can direct them to the PSTN or to ITSPs. Numbering plan adaptations are handled through regular  
expression matching by the SmartNode. No need to change anything on the PBXs.  
5. Once the IP PBX is ready, you can choose on incoming calls from the PSTN, for each extension whether  
this extension is to be directed to the IP PBX or on the legacy PBX.  
Application—Multi-service ISDN Internet telephony IAD  
The SmartNode 4630 Series can be used to make and receive calls to and from the public ISDN network and  
Internet Telephony services on any ISDN Terminal (Phone or PBX) (see figure 5). Using individually config-  
urable routing tables, an outbound call can be directed to the local PSTN connection or to an Internet tele-  
phony service provider (ISTP). Inbound calls from the Internet and the PSTN can ring the same phone.  
Up to 5 BRI So for ISDN  
terminals and/or BBX  
Local breakout & life-line  
Voice  
ISDN Network  
PBX  
Up to 8 VoIP calls  
SmartNode 4638  
WAN Ethernet, external  
broadband access  
LAN Ethernet  
Data  
Internet  
LAN to WAN QoS Routing and Security  
Figure 5. Internet telephony IAD application  
Broadband network connectivity integrates with any fixed IP, DHCP or PPPoE service. An integrated 10/100  
Ethernet LAN port, with advanced routing features such as NAT, Firewall/ACL, DynDNS as well as optional  
IPSec VPN, fulfills the requirements of demanding network users.  
Quality of Service (QoS) features complete the offering with advanced voice prioritization and traffic manage-  
ment. Patton’s patent-pending DownStreamQoS™ ensures voice without interruptions even over best-effort  
Internet connections.  
Application—Multi-service ISDN Internet telephony IAD  
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2 • Applications overview  
Application—Multi-service ISDN Internet telephony IAD  
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Chapter 3 SmartNode installation  
Chapter contents  
Planning the installation........................................................................................................................................23  
Site log ............................................................................................................................................................23  
Network information ......................................................................................................................................23  
Network Diagram ...........................................................................................................................................23  
IP related information .....................................................................................................................................23  
Software tools .................................................................................................................................................24  
Power source ...................................................................................................................................................24  
Location and mounting requirements .............................................................................................................24  
Installing the gateway router..................................................................................................................................24  
Placing the SmartNode ...................................................................................................................................24  
Installing cables ...............................................................................................................................................24  
Connecting ISDN terminals and NT to the SmartNode’s ISDN BRI ports ..............................................25  
Connecting the 10/100Base-T Ethernet LAN and WAN cables ................................................................25  
Connecting the power supply ....................................................................................................................26  
Internal S-Bus power supply ......................................................................................................................26  
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SmartNode 4630 Getting Started Guide  
3 • SmartNode installation  
Planning the installation  
Before installing the gateway router device, the following tasks should be completed:  
Create a network diagram (see section “Network information” on page 24)  
Gather IP related information (see section “IP related information” on page 24 for more information)  
Install the hardware and software needed to configure the SmartNode. (See section “Software tools” on  
Verify power source reliability (see section “Power source” on page 25).  
After you have finished preparing for gateway router installation, go to section “Installing the gateway router”  
Site log  
Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not  
already keep such a log. Site log entries should include information such as listed in table 4.  
Table 4. Sample site log entries  
Entry  
Description  
Installation  
Make a copy of the installation checklist and insert it into the site log  
Upgrades and maintenance  
Configuration changes  
Maintenance  
Use the site log to record ongoing maintenance and expansion history  
Record all changes and the reasons for them  
Schedules, requirements, and procedures performed  
Notes, and problems  
Comments  
Software  
Changes and updates to SmartWare software  
Network information  
Network connection considerations that you should take into account for planning are provided for several  
types of network interfaces are described in the following sections.  
Network Diagram  
Draw a network overview diagram that displays all neighboring IP nodes, connected elements and  
telephony components.  
IP related information  
Before you can set up the basic IP connectivity for your SmartNode 4630 you should have the following infor-  
mation:  
IP addresses used for Ethernet LAN and WAN ports  
Subnet mask used for Ethernet LAN and WAN ports  
Planning the installation  
24  
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SmartNode 4630 Getting Started Guide  
3 • SmartNode installation  
IP addresses of central H.323 gatekeeper (if used)  
IP addresses and/or URL of SIP servers or Internet telephony services (if used)  
Login and password for PPPoE Access  
Login and password for SIP or H.323 based telephony services  
IP addresses of central TFTP server used for configuration upload and download (optional)  
Software tools  
You will need a PC (or equivalent) with Windows Telnet or a program such as Tera Term Pro Web (included on  
the SmartNode CD-ROM) to configure the software on your SmartNode router.  
Power source  
If you suspect that your AC power is not reliable, for example if room lights flicker often or there is machinery  
with large motors nearby, have a qualified professional test the power. Patton recommends that you include an  
uninterruptible power supply (UPS) in the installation to ensure that VoIP service is not impaired if the  
power fails.  
Location and mounting requirements  
The SmartNode router is intended to be placed on a desktop or similar sturdy, flat surface that offers easy  
access to the cables. Allow sufficient space at the rear of the chassis for cable connections. Additionally, you  
should consider the need to access the unit for future upgrades and maintenance.  
Installing the gateway router  
SmartNode hardware installation consists of the following:  
Placing the device at the desired installation location (see section “Placing the SmartNode” on page 25)  
Connecting the interface and power cables (see section “Installing cables”)  
Placing the SmartNode  
Place the unit on a desktop or similar sturdy, flat surface that offers easy access to the cables. The unit should be  
installed in a dry environment with sufficient space to allow air circulation for cooling.  
Note For proper ventilation, leave at least 2 inches (5 cm) to the left, right, front,  
and rear of the unit.  
Installing cables  
Do not work on the system or connect or disconnect cables during periods of  
lightning activity.  
WARNING  
Installing the gateway router  
25  
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SmartNode 4630 Getting Started Guide  
3 • SmartNode installation  
Connect the cables in the following order:  
The interconnecting cables shall be acceptable for external use  
and shall be rated for the proper application with respect to volt-  
age, current, anticipated temperature, flammability, and  
CAUTION mechanical serviceability.  
1. Connect the ISDN terminals and NT to the BRI ports (see section “Connecting ISDN terminals and NT  
2. Connect the 10/100Base-T Ethernet LAN and WAN (see section “Connecting the 10/100Base-T Ether-  
3. Connect the power mains cable (see section “Connecting the power supply” on page 27)  
Connecting ISDN terminals and NT to the SmartNode’s ISDN BRI ports  
The SmartNode comes with five ISDN BRI ports located on the rear panel (see figure 2 on page 15). All ports  
can be connected to the PSTN (ISDN NT) or terminals.  
When this device is used in North America, it shall be connected  
to a Network Termination Device and not connected directly to  
an outside POTS line.  
CAUTION  
Note We recommend connecting the PSTN to BRI 0/0 and a terminal to BRI 0/1  
to benefit from the lifeline function.  
For details on the BRI port pinout and ISDN cables, refer to Appendix C, “Cabling” on page 48 and Appendix  
Connecting the 10/100Base-T Ethernet LAN and WAN cables  
The SmartNode 4630 has automatic MDX (auto-crossover) detection and configuration on all Ethernet ports.  
Any of the ports can be connected to a host or hub/switch with a straight-through wired cable.  
1. Connect to the subscriber port of the broadband access modem (DSL, cable, WLL) to ETH 0/0.  
2. Connect port ETH 0/1 to your LAN.  
For details on the Ethernet port pinout and cables, refer to Appendix C, “Cabling” on page 48 and Appendix  
Installing the gateway router  
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SmartNode 4630 Getting Started Guide  
3 • SmartNode installation  
Connecting the power supply  
Do the following to connect the main power to the Model 4630:  
Note Do not connect the power cord to the AC power outlet at this time.  
1. Insert the female end of the AC power to the mains port (see figure 2 on page 15).  
The internal power supply automatically adjusts to accept an  
input voltage from 100 to 240 VAC (50/60 Hz).  
Verify that the proper voltage is present before plugging the  
CAUTION  
power cord into the receptacle. Failure to do so could result in  
equipment damage.  
2. Verify that the AC power cord included with your router is compatible with local standards. If it is not,  
refer to “Contacting Patton for assistance” on page 37 to find out how to replace it with a compatible  
power cord.  
3. Connect the male end of the AC power cord to an appropriate AC power outlet.  
Power  
Figure 6. Power LED (SmartNode 4638 shown)  
4. Verify that the green Power LED is lit (see figure 6).  
Internal S-Bus power supply  
The Model 4630 supplies S-Bus line power on the BRI ports that can be activated individually for each port. If  
a port is switched to TE mode, line power is switched off. A total of 4W are available.  
Congratulations, you have finished installing the SmartNode Gateway Router! Now go to chapter 4, “Initial  
Installing the gateway router  
27  
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Chapter 4 Initial configuration  
Chapter contents  
Introduction..........................................................................................................................................................32  
1. Connecting the SmartNode to your laptop PC..................................................................................................32  
2. Configuring the desired IP address ....................................................................................................................33  
Factory-default IP settings ...............................................................................................................................33  
Login ..............................................................................................................................................................33  
Changing the WAN IP address .......................................................................................................................33  
3. Connecting the SmartNode to the network.......................................................................................................34  
4. Loading the configuration (optional).................................................................................................................35  
Bootloader.............................................................................................................................................................36  
Start Bootloader ..............................................................................................................................................36  
Start-up with factory configuration .................................................................................................................37  
Load a new application image (SmartWare) via TFTP ....................................................................................37  
Load a new application image (SmartWare) via the serial link .........................................................................39  
Additional information..........................................................................................................................................39  
28  
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SmartNode 4630 Getting Started Guide  
4 • Initial configuration  
Introduction  
This chapter leads you through the basic steps to set up a new SmartNode and to download a configuration.  
Setting up a new SmartNode consists of the following main steps:  
Note If you haven’t already installed the SmartNode, refer to chapter 3,  
Connecting the SmartNode to your laptop PC  
Configuring the desired IP address  
Connecting the SmartNode to the network  
Loading the configuration (optional)  
Note The SmartNode CD-ROM contains a collection of third party software  
tools (including TFTP servers and Telnet utilities) to help you configure,  
operate and monitor the SmartNode device.  
1. Connecting the SmartNode to your laptop PC  
First the SmartNode must be connected to the mains power supply with the power cable. Wait until the Power  
LED stops blinking and stays lit constantly. Now the SmartNode is ready.  
The interconnecting cables shall be acceptable for external use  
and shall be rated for the proper application with respect to volt-  
age, current, anticipated temperature, flammability, and  
CAUTION mechanical serviceability.  
When this device is used in North America, it shall be connected  
to a Network Termination Device and not connected directly to  
an outside POTS line.  
CAUTION  
The SmartNode 4630 Series is equipped with Auto-MDX Ethernet ports, so you can use straight-through  
cables for host or hub/switch connections (see figure 7).  
Straight-through wired cable  
LAN (ETH 0/1)  
Laptop PC  
Figure 7. Connecting the SmartNode to your laptop PC  
The SmartNode comes with a built-in DHCP server to simplify configuration. Therefore, to automatically  
configure the PC for IP connectivity to the SmartNode, the laptop PC must be configured for DHCP. The  
Introduction  
29  
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SmartNode 4630 Getting Started Guide  
4 • Initial configuration  
SmartNode will provide the PC with an IP address. You can check the connection to the SmartNode by exe-  
cuting the ping command from the PC command window as follows:  
ping 192.168.1.1  
2. Configuring the desired IP address  
Factory-default IP settings  
The factory default configuration for the Ethernet interface IP addresses and network masks are listed in table 5.  
Both Ethernet interfaces are activated upon power-up. LAN interface ETH 0/1 (LAN) provides a default  
DHCP server, the WAN interface uses DHCP client to automatically assign the IP address and network mask.  
Table 5. Factory default IP address and network mask configuration  
IP Address  
Network Mask  
WAN interface Ethernet 0 (ETH 0/0)  
LAN interface Ethernet 1 (ETH 0/1)  
DHCP address range  
DHCP  
192.168.1.1  
192.168.1.10–192.168.1.19  
DHCP  
255.255.255.0  
255.255.255.0  
If these addresses match with those of your network, go to section “3. Connecting the SmartNode to the net-  
work” on page 31. Otherwise, refer to the following sections to change the addresses and network masks.  
Login  
To access the SmartNode, start the Telnet application. Type the default IP address for the router into the  
address field: 192.168.1.1. Accessing your SmartNode via a Telnet session displays the login screen. Type the  
factory default login: administrator and leave the password empty. Press the Enter key after the password  
prompt.  
login:administrator  
password: <Enter>  
192.168.1.1>  
After you have successfully logged in you are in the operator execution mode, indicated by > as command line  
prompt. With the commands enable and configure you enter the configuration mode.  
192.168.1.1>enable  
192.168.1.1#configure  
192.168.1.1(cfg)#  
Changing the WAN IP address  
Select the context IP mode to configure an IP interface.  
192.168.1.1(cfg)#context ip router  
192.168.1.1(ctx-ip)[router]#  
2. Configuring the desired IP address  
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SmartNode 4630 Getting Started Guide  
4 • Initial configuration  
Now you can set your IP address and network mask for the interface ETH 0/0 (WAN). Within this example a  
network 172.16.1.0/24 address is assumed. The IP address in this example is set to 172.16.1.99 (you should  
set this the IP address given to you by your network provider).  
192.168.1.1(ctx-ip)[router]#interface eth0  
192.168.1.1(if-ip)[eth0]#ipaddress 172.16.1.99 255.255.255.0  
2002-10-29T00:09:40 : LOGINFO  
2002-10-29T00:09:40 : LOGINFO  
172.16.1.99(if-ip)[eth0]#  
: Link down on interface eth0.  
: Link up on interface eth0.  
Copy this modified configuration to your new start-up configuration. This will store your changes in non-vol-  
atile memory. Upon the next start-up the system will initialize itself using the modified configuration.  
172.16.1.99(if-ip)[eth0]#copy running-config startup-config  
172.16.1.99(if-ip)[eth0]#  
The SmartNode can now be connected to your network.  
3. Connecting the SmartNode to the network  
In general, the SmartNode will connect to the network via the WAN (ETH 0/0) port. This enables the Smart-  
Node to offer routing services to the PC hosts on LAN (ETH 0/1) port. The SmartNode 4630 Series is  
equipped with Auto-MDX Ethernet ports, so you can use straight-through or crossover cables for host or hub/  
switch connections (see figure 8).  
The interconnecting cables shall be acceptable for external use  
and shall be rated for the proper application with respect to volt-  
age, current, anticipated temperature, flammability, and  
CAUTION mechanical serviceability.  
When this device is used in North America, it shall be connected  
to a Network Termination Device and not connected directly to  
an outside POTS line.  
CAUTION  
LAN  
Straight-through wired or crossover cable  
WAN (ETH 0/0)  
LAN (ETH 0/1)  
Network  
Figure 8. Connecting the SmartNode to the network  
3. Connecting the SmartNode to the network  
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SmartNode 4630 Getting Started Guide  
4 • Initial configuration  
You can check the connection with the ping command from the SmartNode to another host on the network.  
172.16.1.99(if-ip)[eth0]#ping <IP Address of the host>  
Note If the WAN address is not set to DHCP, to ping a device outside your local  
LAN you must first configure the default gateway. (For information on con-  
figuring the default gateway, refer to section “Set IP addresses” in Appendix  
C, “Command Summary” of the SmartNode Series SmartWare Software Con-  
figuration Guide.)  
4. Loading the configuration (optional)  
Patton provides a collection of configuration templates on the CD-ROM that came with the SmartNode  
device—and also on the support page at www.patton.com/voip—one of which may be similar enough to your  
application that you can use it to speed up configuring the SmartNode. Simply download the configuration  
note that matches your application to your PC. Adapt the configuration as described in the configuration note  
to your network (remember to modify the IP address) and copy the modified configuration to a TFTP server.  
The SmartNode can now load its configuration from this server.  
Note Patton regularly adds new configuration templates to the collection at  
www.patton.com/voip, so if you do not see your application on the CD-  
ROM, it may have been added to the website.  
Note If your application is unique and not covered by any of Patton’s configura-  
tion templates, you can manually configure the SmartNode instead of load-  
ing a configuration file template. In that case, refer to the SmartNode Series  
SmartWare Software Configuration Guide for information on configuring the  
SmartNode device.  
In this example we assume the TFTP server on the host with the IP address 172.16.1.11 and the configuration  
named SN.cfg in the root directory of the TFTP server.  
Download...100%  
172.16.1.99(if-ip)[eth0]#  
After the SmartNode has been rebooted the new startup configuration will be activated.  
When you issue the reload command, the SmartNode will ask  
if you want to copy the running configuration to the startup con-  
figuration. Since you just downloaded a configuration file to the  
startup configuration you must answer this question with NO.  
Otherwise, the downloaded configuration will be overwritten  
and lost!  
IMPORTANT  
4. Loading the configuration (optional)  
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SmartNode 4630 Getting Started Guide  
4 • Initial configuration  
172.16.1.99(if-ip)[eth0]#reload  
Running configuration has been changed.  
Do you want to copy the 'running-config' to the 'startup-config'?  
Press 'yes' to store, 'no' to drop changes : no  
Press 'yes' to restart, 'no' to cancel : yes  
The system is going down  
Bootloader  
The bootloader ensures that basic operations, network access, and downloads are possible in case of interrupted  
or corrupted application image downloads. It offers console access to the Bootloader and the capability for  
downloading application images (e.g. SmartWare) via the serial link of the console.  
Start Bootloader  
To start the Bootloader, power on the SmartNode while pressing the reset button. Open a Telnet session to the  
SmartNode via one of the Ethernet interfaces, or open a CLI session via the console port (if available on the  
SmartNode). The login display will appear. Using the credentials admin / patton , log in to the SmartNode.  
The following prompt will be displayed:  
RedBoot>  
Type help to display an overview of the available commands.  
Start-up with factory configuration  
Step  
1
Command  
RedBoot> fis load  
Purpose  
Copies the SmartWare application image from the  
persistent memory (flash:) to the volatile memory  
(RAM) from where it will be executed.  
2
RedBoot> go -s factory-config  
Starts the SmartWare application telling it to use  
‘factory-config’ as startup configuration.  
You can also start-up with any other configuration  
available in the persistent memory (nvram:) by pro-  
viding its name instead of ‘factory-config’.  
Load a new application image (SmartWare) via TFTP  
The following procedure downloads the application image (SmartWare) for the mainboard. See the note below  
on how to download the respective CLI description file.  
Step  
1
Command  
Purpose  
RedBoot> ip_address - l  
optional local_ip_address [/mask_len]  
Sets the IP address and subnet mask of the  
Ethernet interface 0/0 which shall be used to  
receive the new application image.  
mask_len is the length of the network address  
(or the number of 1’s within the subnet mask).  
See Note below.  
2
RedBoot> ip_address -g gateway  
Sets the IP address of the default gateway.  
optional  
Bootloader  
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SmartNode 4630 Getting Started Guide  
4 • Initial configuration  
Step  
Command  
Purpose  
3
RedBoot> ping -h tftp-server_ip_address Tests the connectivity to the TFTP server.  
optional  
4
RedBoot> load -r -v -h host -b  
base_address file_name  
Downloads an application image into the vola-  
tile memory (RAM) from where the SmartNode  
could directly execute it.  
host: IP address of the TFTP server  
base_address: memory location where to store  
the application image. Use the default address  
0x1800100  
file_name: path and name of the file on the  
TFTP server. Note: use the image file that con-  
tains the whole application, not the image  
parts.  
5
6
RedBoot> fis delete -n 1  
Deletes the first application image.  
Reply with ‘y’ to the confirmation request.  
RedBoot> fis create  
Stores the downloaded application image to  
the permanent memory (flash:).  
Reply with ‘y’ to the confirmation request.  
7
8
RedBoot> fis list -l  
RedBoot> go  
Checks whether the image has been success-  
fully stored, whether it is the desired Release  
and Build, and whether it is valid.  
Starts the application image that was down-  
loaded into the volatile memory (RAM).  
Note With the Bootloader, only the Ethernet interface 0/0 is available. The Boot-  
loader applies the IP address, subnet mask, and default gateway that were last  
configured by the Bootloader itself or by another application (e.g. Smart-  
Ware). If an application configured the Ethernet interface 0/0 to use DHCP,  
the Bootloader will also use DHCP to learn the interface configuration. It  
can receive and apply the IP address, subnet mask, default gateway, and  
default (TFTP) server (transmitted as basic DHCP information ‘Next server  
IP address’).  
Note This procedure does not download the respective CLI description file.  
Download it after starting up SmartWare with the following command:  
Example: Downloading and storing a new application image (SmartWare)  
RedBoot> ip -l 172.16.40.98/19  
RedBoot> ip -g 172.16.32.1  
RedBoot> ping -h 172.16.32.100  
Network PING - from 172.16.40.98 to 172.16.32.100  
..........PING - received 10 of 10 expected  
RedBoot> load -r -v -h 172.16.32.100 -b 0x1800100 /Sn4xxx/image.bin  
Using default protocol (TFTP)  
-
Bootloader  
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SmartNode 4630 Getting Started Guide  
4 • Initial configuration  
Raw file loaded 0x01800100-0x0199ca6b, 1689964 bytes, assumed entry at 0x01800100  
RedBoot> fis delete -n 1  
Delete image 1 - continue (y/n)? y  
... Erase from 0x60030000-0x601cc974: ..........................  
RedBoot> fis create  
Use address 0x01800100, size 1684402 ? - continue (y/n)? y  
... Erase from 0x60030000-0x601cb3ba: ..........................  
... Program from 0x00011eec-0x00011ef4 at 0x60030000: .  
... Program from 0x01800100-0x0199b4b2 at 0x60030008: ..........................  
... Program from 0x00011eec-0x00011ef4 at 0x60030000: .  
Image successfully written to flash  
RedBoot> fis list -l  
Id Address  
Entry  
Length  
Load Addr  
State  
Description  
Version  
--------------------------------------------------------------------  
1 0x60030000 1693438 valid  
0x01800100 0x01800100  
SmartWare R2.10 BUILD28015  
V2.10  
RedBoot> go  
Starting ’SmartWare R2.10 BUILD28015’ at 0x01800100 via 0x01800100  
Load a new application image (SmartWare) via the serial link  
The Bootloader supports the ‘X-Modem’ and ‘Y-Modem’ protocols to download application images via the  
serial link of the console. Do the following to initiate the download:  
Step  
1
Command  
Purpose  
RedBoot> load -r -v -m {  
xmodem | ymodem } -b  
base_address  
Downloads an application image into the volatile memory  
(RAM) from where the SmartNode could directly execute it.  
‘xmodem’ or ‘ymodem’: Specify the protocol to be used, X-  
Modem or Y-Modem  
base_address: memory location where to store the application  
image. Use the default address 0x1800100  
Execute the above RedBoot command first, then start the trans-  
fer from the terminal program with the command ‘Send file via  
X-Modem’ (or similar).  
5
6
RedBoot> fis delete -n 1  
Deletes the first application image.  
Reply with ‘y’ to the confirmation request.  
RedBoot> fis create  
Stores the downloaded application image to the permanent  
memory (flash:).  
Reply with ‘y’ to the confirmation request.  
7
8
RedBoot> fis list -l  
RedBoot> go  
Checks whether the image has been successfully stored,  
whether it is the desired Release and Build, and whether it is  
valid.  
Starts the application image that was downloaded to the vola-  
tile memory (RAM).  
Bootloader  
35  
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SmartNode 4630 Getting Started Guide  
4 • Initial configuration  
Note This type of download takes about 25 minutes since it uses a serial link at  
only 9600 bps.  
Additional information  
For detailed information about configuring and operating guidance, set up procedures, and troubleshooting,  
refer to the SmartNode Series SmartWare Software Configuration Guide on the CD-ROM.  
Additional information  
36  
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Chapter 5 Contacting Patton for assistance  
Chapter contents  
Introduction..........................................................................................................................................................34  
Contact information..............................................................................................................................................34  
Patton support headquarters in the USA .........................................................................................................34  
Alternate Patton support for Europe, Middle East, and Africa (EMEA) ..........................................................34  
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................34  
Warranty coverage ..........................................................................................................................................34  
Out-of-warranty service .............................................................................................................................35  
Returns for credit ......................................................................................................................................35  
Return for credit policy .............................................................................................................................35  
RMA numbers ................................................................................................................................................35  
Shipping instructions ................................................................................................................................35  
37  
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SmartNode 4630 Getting Started Guide  
5 • Contacting Patton for assistance  
Introduction  
This chapter contains the following information:  
“Contact information”—describes how to contact Patton technical support for assistance.  
warranty and obtaining a return merchandise authorization (RMA).  
Contact information  
Patton Electronics offers a wide array of free technical services. If you have questions about any of our other  
products we recommend you begin your search for answers by using our technical knowledge base. Here, we  
have gathered together many of the more commonly asked questions and compiled them into a searchable  
database to help you quickly solve your problems.  
Patton support headquarters in the USA  
Online support: available at www.patton.com  
E-mail support: e-mail sent to [email protected] will be answered within 1 business day  
Telephone support: standard telephone support is available five days a week—from 8:00 am to  
5:00 pm EST (1300 to 2200 UTC/GMT)—by calling +1 (301) 975-1007  
Fax: +1 (253) 663-5693  
Alternate Patton support for Europe, Middle East, and Africa (EMEA)  
Online support: available at www.patton-inalp.com  
E-mail support: e-mail sent to [email protected] will be answered within 1 business day  
Telephone support: standard telephone support is available five days a week—from 8:00 am to  
5:00 pm CET (0900 to 1800 UTC/GMT)—by calling +41 (0)31 985 25 55  
Fax: +41 (0)31 985 25 26  
Warranty Service and Returned Merchandise Authorizations (RMAs)  
Patton Electronics is an ISO-9001 certified manufacturer and our products are carefully tested before ship-  
ment. All of our products are backed by a comprehensive warranty program.  
Note If you purchased your equipment from a Patton Electronics reseller, ask your  
reseller how you should proceed with warranty service. It is often more con-  
venient for you to work with your local reseller to obtain a replacement.  
Patton services our products no matter how you acquired them.  
Warranty coverage  
Our products are under warranty to be free from defects, and we will, at our option, repair or replace the prod-  
uct should it fail within one year from the first date of shipment. Our warranty is limited to defects in work-  
manship or materials, and does not cover customer damage, lightning or power surge damage, abuse, or  
unauthorized modification.  
Introduction  
38  
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SmartNode 4630 Getting Started Guide  
5 • Contacting Patton for assistance  
Out-of-warranty service  
Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no  
longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or other catastro-  
phes may require replacement.  
Returns for credit  
Customer satisfaction is important to us, therefore any product may be returned with authorization within 30  
days from the shipment date for a full credit of the purchase price. If you have ordered the wrong equipment or  
you are dissatisfied in any way, please contact us to request an RMA number to accept your return. Patton is  
not responsible for equipment returned without a Return Authorization.  
Return for credit policy  
Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.  
30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase price).  
Over 60 days: Products will be accepted for repairs only.  
RMA numbers  
RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:  
Completing a request on the RMA Request page in the Support section at www.patton.com  
By calling +1 (301) 975-1007 and speaking to a Technical Support Engineer  
By sending an e-mail to [email protected]  
All returned units must have the RMA number clearly visible on the outside of the shipping container. Please use  
the original packing material that the device came in or pack the unit securely to avoid damage during shipping.  
Shipping instructions  
The RMA number should be clearly visible on the address label. Our shipping address is as follows:  
Patton Electronics Company  
RMA#: xxxx  
7622 Rickenbacker Dr.  
Gaithersburg, MD 20879-4773 USA  
Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return  
shipping costs.  
Warranty Service and Returned Merchandise Authorizations (RMAs)  
39  
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Appendix A Compliance information  
Chapter contents  
Compliance...........................................................................................................................................................37  
EMC ...............................................................................................................................................................37  
Safety ..............................................................................................................................................................37  
PSTN Regulatory ............................................................................................................................................37  
Radio and TV Interference....................................................................................................................................37  
CE Declaration of Conformity ..............................................................................................................................37  
ISDN compliance..................................................................................................................................................38  
40  
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SmartNode 4630 Getting Started Guide  
A • Compliance information  
Compliance  
EMC  
FCC Part 15, Class A  
EN55022, Class A  
EN55024  
Safety  
UL 60950-1/CSA C22.2 N0. 60950-1  
IEC/EN60950-1  
AS/NZS 60950-1  
PSTN Regulatory  
TBR3  
AS/ACIF S031  
Radio and TV Interference  
The SmartNode router generates and uses radio frequency energy, and if not installed and used properly-that  
is, in strict accordance with the manufacturer’s instructions-may cause interference to radio and television  
reception. The SmartNode router have been tested and found to comply with the limits for a Class A comput-  
ing device in accordance with specifications in Subpart B of Part 15 of FCC rules, which are designed to pro-  
vide reasonable protection from such interference in a commercial installation. However, there is no guarantee  
that interference will not occur in a particular installation. If the SmartNode router does cause interference to  
radio or television reception, which can be determined by disconnecting the unit, the user is encouraged to try  
to correct the interference by one or more of the following measures: moving the computing equipment away  
from the receiver, re-orienting the receiving antenna and/or plugging the receiving equipment into a different  
AC outlet (such that the computing equipment and receiver are on different branches).  
CE Declaration of Conformity  
This equipment conforms to the requirements of Council Directive 1999/5/EC on the approximation of the  
laws of the member states relating to Radio and Telecommunication Terminal Equipment and the mutual rec-  
ognition of their conformity.  
The safety advice in the documentation accompanying this product shall be obeyed. The conformity to the  
above directive is indicated by CE sign on the device.  
The signed Declaration of Conformity can be downloaded at www.patton.com/certifications.  
Compliance  
41  
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SmartNode 4630 Getting Started Guide  
A • Compliance information  
ISDN compliance  
The device is approved for connection to the public ISDN telecommunication network.  
When this device is used in North America, it shall be connected  
to a Network Termination Device and not connected directly to  
an outside POTS line.  
CAUTION  
ISDN compliance  
42  
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Appendix B Specifications  
Chapter contents  
DSP.......................................................................................................................................................................44  
Voice connectivity .................................................................................................................................................44  
Data connectivity ..................................................................................................................................................44  
Voice processing (signalling dependent).................................................................................................................44  
Fax and modem support........................................................................................................................................45  
Voice signalling .....................................................................................................................................................45  
Voice routing—session router................................................................................................................................45  
IP services..............................................................................................................................................................46  
Management .........................................................................................................................................................46  
System...................................................................................................................................................................46  
Physical .................................................................................................................................................................46  
Identification of the SmartNode devices via SNMP...............................................................................................47  
43  
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SmartNode 4630 Getting Started Guide  
B • Specifications  
Note Refer to the software feature matrix for the most up-to-date specifications.  
DSP  
One or two 4-channel DSP  
Voice connectivity  
3 or 5 ISDN BRI S0 (S/T), 4-wire RJ45 ports  
NT/TE configurable per port  
Point-to-point, point-to-multipoint configurable  
Life-line bypass relay between BRI 0/0 and BRI 0/1 ports  
ISDN line power can be switched on per software per port  
Data connectivity  
Two 10/100Base-TX Ethernet ports  
All ports full duplex, autosensing, auto-MDX  
Voice processing (signalling dependent)  
Four or eight full-duplex channels with Voice CODECS:  
G.711 A-Law/µ-Law (64 kbps)  
G.726 (ADPCM 16, 24, 32, 40 kbps)  
G.723.1 (5.3 or 6.3 kbps)  
G.729ab (8 kbps)  
Transparent ISDN data  
G.168 echo cancellation (25 ms)  
Four or eight simultaneous low-bandwidth voice or T.38 fax calls  
DTMF detection and generation  
Carrier tone detection and generation  
Silence suppression and comfort noise  
Adaptive and configurable dejitter buffer  
Configurable tones (dial, ringing, busy)  
Configurable transmit packet length  
RTP/RTCP (RFC 1889)  
DSP  
44  
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SmartNode 4630 Getting Started Guide  
B • Specifications  
Fax and modem support  
Automatic fax and modem detection  
Codec fallback for modem-bypass  
T.38 Fax-Relay (Gr. 3 Fax, 9.6 k, 14.4 k)  
G.711 Fax-Bypass  
Voice signalling  
SIPv2  
H.323v4  
MGCP/IUA  
SIP call transfer, redirect  
Overlap or en-bloc dialing  
DTMF in-band, out-of-band  
Configurable progress tones  
Voice routing—session router  
Local switching (hairpinning)  
Least cost routing  
Interface huntgroups  
Call-Distribution groups  
Number blocking  
Call Routing Criteria:  
Interface  
Calling/called party number  
Time of day, day of week, date  
ISDN bearer capability  
Various other information elements (IEs) of the ISDN setup  
Wildcard and regular expression matching  
Regular expression number manipulation functions:  
Replace numbers  
Add/remove digits  
Pattern matching and replacement  
Fax and modem support  
45  
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SmartNode 4630 Getting Started Guide  
B • Specifications  
IP services  
IPv4 router; RIPv1, v2 (RFC 1058 and 2453)  
Programmable static routes  
ICMP redirect (RFC 792); Packet fragmentation  
DiffServe/ToS set or queue per header bits  
Pocket Policing discards excess traffic  
802.1p VLAN tagging  
IPSEC AH & ESP Modes  
Manual Key; IKE optional  
AES/DES/3DES Encryption  
Note To use the IPSec VPN capabilities including AES/DES/3DES encryption with  
the SmartNode 4630, you may need to purchase additional license keys.  
Management  
Web-based GUI  
Industry standard CLI with local console (RJ-45. RJ-232, 9600 bps, 8, N, 1) and remote Telnet access, fully  
documented  
HTTP web management and firmware loading  
TFTP configuration & firmware loading  
SNMP v1 agent (MIB II and private MIB)  
Built-in diagnostic tools (trace, debug)  
Secure Auto-provisioning  
System  
CPU Motorola MC875 operating at 66 MHz  
Memory:  
32 Mbytes SDRAM  
8 Mbytes Flash  
Physical  
Dimensions: 11W x 1.5H x 6.2D inch (280W x 39H x 157D mm)  
Weight: <21 oz. (<600g)  
Power Consumption: < 10W  
Operating temperature: 32–104°F (0–40°C)  
IP services  
46  
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SmartNode 4630 Getting Started Guide  
B • Specifications  
Operating humidity: up to 90%, non condensing  
Identification of the SmartNode devices via SNMP  
All SmartNode devices have assigned sysObjectID (.iso.org.dod.internet.mgmt.mib-2.system.sysObjectID)  
numbers (see table 6).  
Table 6. SmartNode Models and their Unique sysObjectID  
SmartNode Model  
SN4634  
SysObjectID  
.iso.org.dod.internet.private.enterprises.patton.products.sn46xx.1  
1.3.6.1.4.1.1768.2.4.9.1  
SN4638  
.iso.org.dod.internet.private.enterprises.patton.products.sn46xx.2  
1.3.6.1.4.1.1768.2.4.9.2  
According to table 6, an SNMP get request to .iso.org.dod.internet.mgmt.mib-2.system.sysObjectID of a Smart-  
Node 4634 device reads out a numeric OID of 1.3.6.1.4.1.1768.2.4.9.1, which represents a SmartNode  
4634 device. The mapping of the sysObjectID to each of the SmartNode model is realized with the Smart-  
Node product identification MIB.  
The SNMP agent running in SmartWare is SNMP version 1  
(SNMPv1) compliant. SNMP version 2 (SNMPv2) and SNMP  
version 3 (SNMPv3) are not currently supported.  
IMPORTANT  
Identification of the SmartNode devices via SNMP  
47  
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Appendix C Cabling  
Chapter contents  
Introduction..........................................................................................................................................................44  
Console .................................................................................................................................................................44  
Ethernet ................................................................................................................................................................45  
ISDN BRI.............................................................................................................................................................46  
48  
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SmartNode 4630 Getting Started Guide  
C • Cabling  
Introduction  
This section provides information on the cables used to connect the SmartNode and the interface cards to the  
existing network infrastructure and to third party products.  
Console  
The SmartNode can be connected to a serial terminal over its serial console port, as depicted in figure 9.  
The interconnecting cables shall be acceptable for external use  
and shall be rated for the proper application with respect to volt-  
age, current, anticipated temperature, flammability, and  
CAUTION mechanical serviceability.  
When this device is used in North America, it shall be connected  
to a Network Termination Device and not connected directly to  
an outside POTS line.  
CAUTION  
Serial Terminal  
Note A Patton Model 16F-561 RJ45 to DB-9 adapter is included with  
each SmartNode 4000 Series device  
Figure 9. Connecting a serial terminal  
Note See section “Console port” on page 53 for console port pin-outs.  
Introduction  
49  
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SmartNode 4630 Getting Started Guide  
C • Cabling  
Ethernet  
Ethernet devices (10Base-T/100Base-T) are connected to the SmartNode over a cable with RJ-45 plugs. All  
Ethernet ports on the SN4630 are Auto-MDX use any straight or crossover cable to connect to hubs, switches,  
PCs or other devices.  
The interconnecting cables shall be acceptable for external use  
and shall be rated for the proper application with respect to volt-  
age, current, anticipated temperature, flammability, and  
CAUTION mechanical serviceability.  
When this device is used in North America, it shall be connected  
to a Network Termination Device and not connected directly to  
an outside POTS line.  
CAUTION  
Hub  
Straight-through cable  
RJ-45, male  
RJ-45, male  
1
2
3
6
1
2
3
6
Note: Other pins are not used.  
Figure 10. Typical Ethernet straight-through cable diagram  
Ethernet  
50  
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SmartNode 4630 Getting Started Guide  
C • Cabling  
ISDN BRI  
The ISDN ports are connected to ISDN terminals (Phones PBXs) or an ISDN NT using cables terminated  
with RJ-45 connectors. Use straight-though cables to connect to the S/T port of your NT or phones/PBX.  
The interconnecting cables shall be acceptable for external use  
and shall be rated for the proper application with respect to volt-  
age, current, anticipated temperature, flammability, and  
CAUTION mechanical serviceability.  
When this device is used in North America, it shall be connected  
to a Network Termination Device and not connected directly to  
an outside POTS line.  
CAUTION  
RJ-45, male  
RJ-45, male  
3
4
5
6
3
4
5
6
Note: Other pins are not used.  
Figure 11. Connecting an ISDN device  
ISDN BRI  
51  
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Appendix D Port pin-outs  
Chapter contents  
Introduction..........................................................................................................................................................48  
Console port..........................................................................................................................................................48  
Ethernet ................................................................................................................................................................48  
ISDN BRI 0/0 (NT/Net or TE/User) port............................................................................................................48  
ISDN BRI 0/1 .. 0/3 (TE/Usr or NT/Net)............................................................................................................49  
52  
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SmartNode 4630 Getting Started Guide  
D • Port pin-outs  
Introduction  
This section provides pin-out information for the ports of the SmartNode.  
Console port  
Configuration settings: 9600 bps, 8 bits, no parity, 1 stop bit, no flow control  
8–RTS (N/C)  
7–CTS (N/C)  
6–TD  
5–RD  
4–SG  
3–DTR  
2–CD (N/C)  
1–DSR  
1 2 3 4 5 6 7 8  
Pins 1 & 3 are  
connected together  
Figure 12. EIA-561 (RJ-45 8-pin) port  
Note N/C means no internal electrical connection.  
Ethernet  
Table 7. RJ-45 socket  
Pin  
Signal  
1
2
3
6
TX+  
TX-  
RX+  
RX-  
Note Pins not listed are not used.  
ISDN BRI 0/0 (NT/Net or TE/User) port  
The BRI phone port uses an 8-pin RJ-45 connector (the pinout is shown in table 8).  
Table 8. RJ-45 socket  
Pin  
Signal  
3
4
Rx+  
Tx+  
Introduction  
53  
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SmartNode 4630 Getting Started Guide  
D • Port pin-outs  
Table 8. RJ-45 socket  
Pin  
Signal  
5
6
Tx-  
Rx-  
Note Pins not listed are not used.  
Note All pins between the port BRI 0/0 and the port BRI 0/1 are connected during  
power failure. Fallback relay operation:  
When the unit is not powered, the fallback relay connects pins 3, 4, 5, and 6 of the net  
and the user ports (fallback) together. This enables you to place calls to the PSTN even if  
the unit is powered down.  
Line power applied to the Line port is fed through to the Phone port at all times and  
independent of the fallback relay’s status.  
Note On each ISDN BRI port in TE mode, it is possible to switch on ISDN line  
power per software. The total amount of power is 4W. If a ISDN BRI port is  
switched to NT mode, the ISDN line power is turned off.  
ISDN BRI 0/1 .. 0/3 (TE/Usr or NT/Net)  
The BRI Line port uses an 8-pin RJ-45 connector (the pinout is shown in table 8).  
Table 9. RJ-45 socket  
Pin  
Signal  
3
4
5
6
Rx+  
Tx+  
Tx-  
Rx-  
Note All pins between the port BRI 0/0 and port BRI 0/1ports are connected during  
power failure.  
Note On each ISDN BRI port in TE mode, it is possible to switch on ISDN line  
power per software. The total amount of power is 4W. If a ISDN BRI port is  
switched to NT mode, the ISDN line power is turned off.  
ISDN BRI 0/1 .. 0/3 (TE/Usr or NT/Net)  
54  
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Appendix E SmartNode 4630 factory  
configuration  
Chapter contents  
Introduction..........................................................................................................................................................51  
55  
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SmartNode 4630 Getting Started Guide  
E • SmartNode 4630 factory configuration  
Introduction  
The factory configuration settings for SmartNode 4630 are as follows:  
#----------------------------------------------------------------#  
#
#
# 4110/4520/4630 Series  
# R3.xx BUILDxxxxx  
# 2005-01-18T00:00:00  
# Factory configuration file  
#
#
#
#
#
#
#----------------------------------------------------------------#  
profile napt NAPT  
profile dhcp-server DHCP  
network 192.168.1.0 255.255.255.0  
include 192.168.1.10 192.168.1.19  
lease 2 hours  
default-router 192.168.1.1  
context ip router  
interface eth0  
ipaddress 172.16.40.1 255.255.0.0  
use profile napt NAPT  
interface eth1  
ipaddress 192.168.1.1 255.255.255.0  
context ip router  
dhcp-server use DHCP  
port ethernet 0 0  
encapsulation ip  
bind interface eth0 router  
no shutdown  
port ethernet 0 1  
encapsulation ip  
bind interface eth1 router  
no shutdown  
Introduction  
56  
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Appendix F End user license agreement  
Chapter contents  
End User License Agreement.................................................................................................................................53  
1. Definitions ..................................................................................................................................................53  
2. Title ............................................................................................................................................................53  
3. Term ...........................................................................................................................................................53  
4. Grant of License ..........................................................................................................................................53  
5. Warranty ....................................................................................................................................................53  
6. Termination ................................................................................................................................................54  
7. Other licenses .............................................................................................................................................54  
57  
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SmartNode 4630 Getting Started Guide  
F • End user license agreement  
End User License Agreement  
By opening this package, operating the Designated Equipment or downloading the Program(s) electronically,  
the End User agrees to the following conditions:  
1. Definitions  
A) Effective Date shall mean the earliest date of purchase or download of a product containing the Patton  
Electronics Company Program(s) or the Program(s) themselves.  
B) Program(s) shall mean all software, software documentation, source code, object code, or executable code.  
C) End User shall mean the person or organization which has valid title to the Designated Equipment.  
D) Designated Equipment shall mean the hardware on which the Program(s) have been designed and pro-  
vided to operate by Patton Electronics Company.  
2. Title  
Title to the Program(s), all copies of the Program(s), all patent rights, copyrights, trade secrets and proprietary  
information in the Program(s), worldwide, remains with Patton Electronics Company or its licensors.  
3. Term  
The term of this Agreement is from the Effective Date until title of the Designated Equipment is transferred by  
End User or unless the license is terminated earlier as defined in section “6. Termination” on page 59.  
4. Grant of License  
A) During the term of this Agreement, Patton Electronics Company grants a personal, non-transferable,  
non-assignable and non-exclusive license to the End User to use the Program(s) only with the Designated  
Equipment at a site owned or leased by the End User.  
B) The End User may copy licensed Program(s) as necessary for backup purposes only for use with the Des-  
ignated Equipment that was first purchased or used or its temporary or permanent replacement.  
C) The End User is prohibited from disassembling; decompiling, reverse-engineering or otherwise attempt-  
ing to discover or disclose the Program(s), source code, methods or concepts embodied in the Program(s)  
or having the same done by another party.  
D) Should End User transfer title of the Designated Equipment to a third party after entering into this  
license agreement, End User is obligated to inform the third party in writing that a separate End User  
License Agreement from Patton Electronics Company is required to operate the Designated Equipment.  
5. Warranty  
The Program(s) are provided as is without warranty of any kind. Patton Electronics Company and its licensors  
disclaim all warranties, either express or implied, including but not limited to the implied warranties of mer-  
chantability, fitness for a particular purpose or non-infringement. In no event shall Patton Electronics Com-  
pany or its licensors be liable for any damages whatsoever (including, without limitation, damages for loss of  
business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the  
use of or inability to use the Program(s), even if Patton Electronics Company has been advised of the possibil-  
ity of such damages. Because some states do not allow the exclusion or limitation of liability for consequential  
or incidental damages, the above limitation may not apply to you.  
End User License Agreement  
58  
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SmartNode 4630 Getting Started Guide  
F • End user license agreement  
If the Program(s) are acquired by or on behalf of a unit or agency of the United States Government, the Gov-  
ernment agrees that such Program(s) are commercial computer software or computer software documentation and  
that, absent a written agreement to the contrary, the Government’s rights with respect to such Program(s) are  
limited by the terms of this Agreement, pursuant to Federal Acquisition Regulations 12.212(a) and/or DEARS  
227.7202-1(a) and/or sub-paragraphs (a) through (d) of the “Commercial Computer Software - Restricted  
Rights” clause at 48 C.F.R. 52.227-19 of the Federal Acquisition Regulations as applicable.  
6. Termination  
A) The End User may terminate this agreement by returning the Designated Equipment and destroying all  
copies of the licensed Program(s).  
B) Patton Electronics Company may terminate this Agreement should End User violate any of the provi-  
C) Upon termination for A or B above or the end of the Term, End User is required to destroy all copies of  
the licensed Program(s)  
7. Other licenses  
The Program may be subject to licenses extended by third parties. Accordingly, Patton Electronics Company  
licenses the Programs subject to the terms and conditions dictated by third parties. Third party software identi-  
fied to the Programs includes:  
A routing license is included at no charge.  
MGCP and VPN capabilities will require the purchase of an additional license.  
The LGPL (Lesser General Public License) open source license distributed to you pursuant to the LGPL  
license terms (http://www.gnu.org/licenses/lgpl.html).  
RedBoot (Red Hat Embedded Debug and Bootstrap) embedded system debug/bootstrap environment  
from Red Hat distributed to you pursuant to the eCos license terms (http://ecos.sourceware.org/license-  
overview.html) and GNU General Public License (GPL) terms (http://www.gnu.org/copyleft/gpl.html).  
Source code is available upon request.  
End User License Agreement  
59  
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