Patton electronic Network Card M ATA User Manual
SmartLink M-ATA  
Micro-Analog Telephone Adapter  
Getting Started Guide  
Sales Office: +1 (301) 975-1000  
Technical Support: +1 (301) 975-1007  
E-mail: [email protected]  
WWW: www.patton.com  
Document Number: 09405U1-001 Rev. B  
Part Number: 07MSLMATA-GS  
Revised: October 4, 2006  
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Summary Table of Contents  
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2
3
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5
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7
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General information...................................................................................................................................... 17  
SmartLink installation................................................................................................................................... 19  
Home............................................................................................................................................................. 22  
Network—LAN ............................................................................................................................................. 25  
Telephony ..................................................................................................................................................... 32  
System ........................................................................................................................................................... 48  
Documentation ............................................................................................................................................. 68  
Logout........................................................................................................................................................... 70  
Contacting Patton for assistance ................................................................................................................... 72  
A Compliance information .............................................................................................................................. 75  
B Specifications ................................................................................................................................................ 77  
C Dial plans ..................................................................................................................................................... 80  
D Calling Features ............................................................................................................................................ 83  
E Voice prompt configuration ......................................................................................................................... 85  
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Table of Contents  
Summary Table of Contents ........................................................................................................................... 3  
Table of Contents ........................................................................................................................................... 4  
List of Figures ............................................................................................................................................... 12  
List of Tables ................................................................................................................................................ 13  
About this guide ........................................................................................................................................... 14  
Audience............................................................................................................................................................... 14  
Structure............................................................................................................................................................... 14  
Precautions ........................................................................................................................................................... 15  
Safety when working with electricity ...............................................................................................................15  
General observations .......................................................................................................................................16  
Typographical conventions used in this document................................................................................................ 16  
General conventions .......................................................................................................................................16  
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General information...................................................................................................................................... 17  
SmartLink M-ATA overview .................................................................................................................................18  
SmartLink installation................................................................................................................................... 19  
Installing the M-ATA............................................................................................................................................20  
Resetting the M-ATA to factory default ..........................................................................................................21  
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Home............................................................................................................................................................. 22  
System information ...............................................................................................................................................23  
System Uptime ...............................................................................................................................................23  
LAN IP Address ..............................................................................................................................................23  
MAC address ..................................................................................................................................................23  
Application Version ........................................................................................................................................23  
Config Date ....................................................................................................................................................23  
Security ...........................................................................................................................................................24  
Application Code Version ...............................................................................................................................24  
Downloader Code Version ..............................................................................................................................24  
System Status.........................................................................................................................................................24  
SIP Messages Sent ...........................................................................................................................................24  
SIP Messages Received ....................................................................................................................................24  
SIP Bytes Sent .................................................................................................................................................24  
SIP Bytes Received ..........................................................................................................................................24  
RTP Packets Sent ............................................................................................................................................24  
RTP Packets Received .....................................................................................................................................24  
RTP Bytes Sent ...............................................................................................................................................24  
RTP Bytes Received ........................................................................................................................................24  
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Network—LAN ............................................................................................................................................. 25  
Status.....................................................................................................................................................................26  
Interface Status ...............................................................................................................................................26  
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SmartLink M-ATA Getting Started Guide  
Table of Contents  
Enabled .....................................................................................................................................................26  
Service .......................................................................................................................................................26  
Interface Status ..........................................................................................................................................26  
Network Settings ............................................................................................................................................26  
Dynamic IP Assignment ............................................................................................................................26  
IP address ..................................................................................................................................................27  
MAC address ............................................................................................................................................27  
Subnet Mask .............................................................................................................................................27  
Default Gateway .......................................................................................................................................27  
Domain name ...........................................................................................................................................27  
DNS address .............................................................................................................................................27  
DynDNS address ......................................................................................................................................27  
VLAN .......................................................................................................................................................27  
Priority Tag ...............................................................................................................................................27  
Settings..................................................................................................................................................................27  
Internet Configuration ....................................................................................................................................28  
Obtain LAN configuration dynamically ....................................................................................................28  
Specify fixed LAN configuration ...............................................................................................................28  
WAN PPPoE Configuration ...........................................................................................................................29  
Enable PPPoE ...........................................................................................................................................29  
Authentication ..........................................................................................................................................29  
Settings .....................................................................................................................................................29  
Idle Timeout .......................................................................................................................................29  
Echo Timeout .....................................................................................................................................29  
Echo Count ........................................................................................................................................29  
Service Name ......................................................................................................................................29  
AC Name ...........................................................................................................................................29  
Dynamic DNS ................................................................................................................................................29  
Configuring Dynamic DNS ......................................................................................................................30  
MAC Spoofing Configuration ........................................................................................................................30  
WAN MAC Address (Spoofed) .................................................................................................................30  
VLAN Configuration ......................................................................................................................................30  
VLAN Tag (IEEE 802.1q) ........................................................................................................................31  
Priority Tag (IEEE 802.1q) .......................................................................................................................31  
Saving your work ............................................................................................................................................31  
ToS/DiffServ.........................................................................................................................................................31  
Saving your work ............................................................................................................................................31  
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Telephony ..................................................................................................................................................... 32  
VoIP Status ...........................................................................................................................................................35  
VoIP Server Registration Status .......................................................................................................................35  
Current Server ...........................................................................................................................................35  
Domain .....................................................................................................................................................35  
Base RTP Port ...........................................................................................................................................35  
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SmartLink M-ATA Getting Started Guide  
Table of Contents  
Phone Line Status ...........................................................................................................................................35  
Registration Status ....................................................................................................................................35  
User Name ................................................................................................................................................36  
Caller ID Setting .......................................................................................................................................36  
Subscribed for Voicemail ...........................................................................................................................36  
Messages waiting .......................................................................................................................................36  
SIP ........................................................................................................................................................................36  
SIP Configuration ...........................................................................................................................................37  
SIP Server Settings ....................................................................................................................................37  
Gateway Settings .......................................................................................................................................37  
Dial Plan ............................................................................................................................................37  
SIP Extensions ................................................................................................................................................38  
Support PRACK method ..........................................................................................................................38  
Encode SIP URI with user parameter ........................................................................................................38  
Send INVITE with Timer header .............................................................................................................38  
Call Hold using C=0.0.0.0 ........................................................................................................................38  
Send NOTIFY ..........................................................................................................................................38  
RTP Telephone Event Configuration .............................................................................................................38  
VoIP VLAN Configuration ............................................................................................................................38  
SIP Parameters ................................................................................................................................................39  
Hook Flash MIME Type ..........................................................................................................................39  
SIP Timer Values (milliseconds) ................................................................................................................39  
SIP T1 ................................................................................................................................................39  
SIP T2 ................................................................................................................................................39  
SIP T4 ................................................................................................................................................39  
RTP Parameters ........................................................................................................................................39  
NAT Traversal ................................................................................................................................................40  
Outbound Proxy IP ..................................................................................................................................40  
Outbound Proxy Port ...............................................................................................................................40  
Stun Server IP ...........................................................................................................................................40  
Stun Server Port ........................................................................................................................................40  
UPnP ........................................................................................................................................................40  
NONE ......................................................................................................................................................40  
Saving your work ............................................................................................................................................40  
Audio/CODEC Configuration..............................................................................................................................41  
CODECS .......................................................................................................................................................41  
Packetization ...................................................................................................................................................41  
Jitter Buffer .....................................................................................................................................................41  
FAX without T.38 (Use G.711 fax) ................................................................................................................41  
Saving your work ............................................................................................................................................42  
Phone 1.................................................................................................................................................................42  
User Information ............................................................................................................................................42  
Phone Number .........................................................................................................................................43  
User Name ................................................................................................................................................43  
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SmartLink M-ATA Getting Started Guide  
Table of Contents  
Port ...........................................................................................................................................................43  
CallerID Name .........................................................................................................................................43  
Password ...................................................................................................................................................43  
Supplementary Service Activation ...................................................................................................................43  
Call Forward All ........................................................................................................................................43  
Selective Call Forward ...............................................................................................................................43  
Three-Way Conferencing ..........................................................................................................................43  
Incoming Call Block .................................................................................................................................43  
Distinctive Ring ........................................................................................................................................44  
Call Transfer .............................................................................................................................................44  
Dialing by IP Address ................................................................................................................................44  
Speed Dial .................................................................................................................................................44  
Message Waiting Indicator ........................................................................................................................44  
Call Forward on Busy ................................................................................................................................44  
Conditional Call Forward .........................................................................................................................44  
Call Waiting ..............................................................................................................................................44  
Anonymous Call Reject .............................................................................................................................44  
Caller ID ...................................................................................................................................................44  
Call Return ...............................................................................................................................................44  
Do Not Disturb ........................................................................................................................................44  
Self Caller ID Block ..................................................................................................................................44  
Outgoing Call Block .................................................................................................................................44  
Dial Out Type ................................................................................................................................................45  
Dial Out Type ..........................................................................................................................................45  
Hot Line Number .....................................................................................................................................45  
Warm Line Number .................................................................................................................................45  
Call Forward Settings ......................................................................................................................................45  
Cfwd All Dest ...........................................................................................................................................45  
Cfwd Busy Dest ........................................................................................................................................45  
Selective Call Forward Settings .......................................................................................................................46  
Incoming caller #1–8 ................................................................................................................................46  
Forward destination #1–8 .........................................................................................................................46  
Incoming Call Block .......................................................................................................................................46  
Block Caller ID .........................................................................................................................................46  
Outgoing Call Block .......................................................................................................................................46  
Digit Pattern .............................................................................................................................................46  
HTTP Digest Setting ......................................................................................................................................47  
Saving your work ............................................................................................................................................47  
Speed Dial.............................................................................................................................................................47  
Line 1 Speed Dial Settings ..............................................................................................................................47  
Speed Dial Serv .........................................................................................................................................47  
Speed Dial 1–8 Phone Number/IP Dialing ...............................................................................................47  
Saving your work ............................................................................................................................................47  
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SmartLink M-ATA Getting Started Guide  
Table of Contents  
6
System ........................................................................................................................................................... 48  
Set Security Password ............................................................................................................................................51  
Web Page Protect ............................................................................................................................................51  
New Root Password ........................................................................................................................................51  
New User Password ........................................................................................................................................51  
Confirm new password ...................................................................................................................................51  
Saving your work ............................................................................................................................................51  
Configuration........................................................................................................................................................52  
Syslog Service ..................................................................................................................................................52  
Enable Syslog ............................................................................................................................................52  
Syslog Server .............................................................................................................................................52  
Debug Service ...........................................................................................................................................53  
Enable Debug ...........................................................................................................................................53  
Debug Server .............................................................................................................................................53  
Debug Connection Port ............................................................................................................................53  
NTP Service ....................................................................................................................................................53  
NTP Server ...............................................................................................................................................54  
Time Zone ................................................................................................................................................54  
Adjust clock for daylight savings ................................................................................................................54  
Saving your work ............................................................................................................................................54  
Service Access ........................................................................................................................................................54  
Enable HTTP .................................................................................................................................................54  
Enable Ping Reply ...........................................................................................................................................54  
Saving your work ............................................................................................................................................54  
Localization...........................................................................................................................................................55  
Call Progress Tones .........................................................................................................................................55  
Dial Tone ..................................................................................................................................................56  
Prompt Tone ............................................................................................................................................56  
Confirm Tone ...........................................................................................................................................56  
Holding Tone ...........................................................................................................................................56  
Busy Tone .................................................................................................................................................56  
Ring Back Tone ........................................................................................................................................56  
Off Hook Warning ...................................................................................................................................56  
Distinctive Ring Settings .................................................................................................................................57  
Supplementary Service Keys ............................................................................................................................58  
Call forward All .........................................................................................................................................58  
Call forward on Busy .................................................................................................................................58  
Call forward selective .................................................................................................................................58  
Call Waiting ..............................................................................................................................................58  
Incoming Call Block .................................................................................................................................58  
Block Anonymous Calls ............................................................................................................................58  
Distinctive Ring ........................................................................................................................................58  
Warm Line ................................................................................................................................................58  
Do Not Disturb ........................................................................................................................................59  
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SmartLink M-ATA Getting Started Guide  
Table of Contents  
IP Dialing .................................................................................................................................................59  
Speed Dialing ............................................................................................................................................59  
Income Caller ID ......................................................................................................................................59  
Self Caller ID Block ..................................................................................................................................59  
Calling Prefix Keys ..........................................................................................................................................59  
Call Return ...............................................................................................................................................59  
Warm Line ................................................................................................................................................59  
Speed Dial .................................................................................................................................................60  
Call Forward All ........................................................................................................................................60  
IP Dialing .................................................................................................................................................60  
Call Hold ..................................................................................................................................................60  
Call Waiting (call alternative) ....................................................................................................................60  
Call Conference ........................................................................................................................................60  
Call Conference Drop ...............................................................................................................................60  
Call Transfer .............................................................................................................................................60  
Voicemail access ........................................................................................................................................61  
Call Forward Busy Destination .................................................................................................................61  
Hotline .....................................................................................................................................................61  
Control Timer Values .....................................................................................................................................61  
Hook Flash Timer .....................................................................................................................................61  
SIP Session Timer value ............................................................................................................................61  
Conditional Call Forwarding Timer ..........................................................................................................62  
Warm Line Delay ......................................................................................................................................62  
Interdigit Timer ........................................................................................................................................62  
Offhook Idle Time ....................................................................................................................................62  
Offhook Warning tone time ......................................................................................................................62  
FXS Port .........................................................................................................................................................62  
FXS port Input Gain .................................................................................................................................62  
FXS port Output Gain ..............................................................................................................................62  
Caller ID Method .....................................................................................................................................62  
“Call Progress Tones” Synchronization .....................................................................................................62  
Ring Setting ....................................................................................................................................................63  
Ring Waveform .........................................................................................................................................63  
Ring Frequency .........................................................................................................................................63  
Ring Voltage .............................................................................................................................................63  
FXS Port Polarity Configuration .....................................................................................................................63  
Idle Polarity ...............................................................................................................................................63  
Caller Conn Polarity .................................................................................................................................63  
Saving your work ............................................................................................................................................63  
SNMP Configuration............................................................................................................................................64  
SNMP Trap Configuration .............................................................................................................................64  
IP address ..................................................................................................................................................64  
Trap Community ......................................................................................................................................64  
SNMP Community Configuration .................................................................................................................64  
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SmartLink M-ATA Getting Started Guide  
Table of Contents  
Read Community ......................................................................................................................................64  
Write Community ....................................................................................................................................64  
SNMP System Configuration .........................................................................................................................64  
System Description ...................................................................................................................................64  
System Object Id .......................................................................................................................................64  
Saving your work ............................................................................................................................................64  
Auto Upgrade........................................................................................................................................................65  
Routine Upgrade every xxx day(s) ...................................................................................................................65  
Enable Auto Upgrade ......................................................................................................................................65  
Auto Upgrade Protocol ...................................................................................................................................65  
Upgrade Server ...............................................................................................................................................65  
Auto Upgrade URL ........................................................................................................................................65  
Saving your work ............................................................................................................................................65  
Manual Upgrade....................................................................................................................................................66  
Reload ...................................................................................................................................................................67  
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Documentation ............................................................................................................................................. 68  
Introduction..........................................................................................................................................................69  
Logout........................................................................................................................................................... 70  
Introduction..........................................................................................................................................................71  
Contacting Patton for assistance ................................................................................................................... 72  
Introduction..........................................................................................................................................................73  
Contact information..............................................................................................................................................73  
Patton support headquarters in the USA .........................................................................................................73  
Alternate Patton support for Europe, Middle East, and Africa (EMEA) ..........................................................73  
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................73  
Warranty coverage ..........................................................................................................................................74  
Out-of-warranty service .............................................................................................................................74  
Returns for credit ......................................................................................................................................74  
Return for credit policy .............................................................................................................................74  
RMA numbers ................................................................................................................................................74  
Shipping instructions ................................................................................................................................74  
A Compliance information .............................................................................................................................. 75  
Compliance...........................................................................................................................................................76  
EMC Compliance: ..........................................................................................................................................76  
Safety Compliance ..........................................................................................................................................76  
Radio and TV Interference (FCC Part 15) ............................................................................................................76  
CE Notice (Declarations of Conformity)...............................................................................................................76  
B Specifications ................................................................................................................................................ 77  
Voice Connectivity................................................................................................................................................78  
Connectivity..........................................................................................................................................................78  
Voice Processing (signalling dependent) ................................................................................................................78  
Fax and Modem Support.......................................................................................................................................78  
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SmartLink M-ATA Getting Started Guide  
Table of Contents  
Voice Services/Features..........................................................................................................................................79  
IP Services .............................................................................................................................................................79  
Management .........................................................................................................................................................79  
Operating Environment ........................................................................................................................................79  
System...................................................................................................................................................................79  
C Dial plans ..................................................................................................................................................... 80  
Introduction..........................................................................................................................................................81  
Sample Dial Plans..................................................................................................................................................81  
Simple Dial Plan .............................................................................................................................................81  
Non-dialed Line Dial Plan ..............................................................................................................................81  
Complex Dial Plan .........................................................................................................................................81  
D Calling Features ............................................................................................................................................ 83  
Introduction..........................................................................................................................................................84  
E Voice prompt configuration ......................................................................................................................... 85  
Introduction..........................................................................................................................................................86  
Accessing the voice prompt .............................................................................................................................86  
Existing voice prompt configuration ...............................................................................................................86  
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List of Figures  
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3
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5
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SmartLink M-ATA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
SmartLink M-ATA installation diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
SmartLink VoIP download and configuration Home page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Internet Status window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Internet Configuration section of the Settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
WAN PPPoE Configuration section of the Settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Dynamic DNS Service window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
MAC Spoofing Configuration section of the Settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
VLAN Configuration section of the Settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
10 TOS/DiffServ window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
11 VoIP Status window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
12 SIP Configuration section of the SIP window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
13 Gateway Settings section of the SIP window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
14 SIP Extensions section of the SIP window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
15 RTP Telephone Event Configuration section of the SIP window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
16 VoIP VLAN Configuration section of the SIP window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
17 SIP Parameters section of the SIP window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
18 NAT Traversal section of the SIP window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
19 Audio/CODEC Configuration window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
20 User Information section of Phone 1 window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
21 Supplementary Service Settings section of Phone 1 window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
22 Dial Out Type section of Phone 1 window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
23 Call Forward Settings section of Phone 1 window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
24 Selective Call Forward Settings section of Phone 1 window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
25 Incoming Call Block section of Phone 1 window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
26 Incoming Call Block section of Phone 1 window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
27 HTTP Digest Setting section of Phone 1 window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
28 Speed Dial window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
29 Set Security Password window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
30 Configuration window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52  
31 Service Access window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54  
32 Call Progress Tones section of Localization window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56  
33 Distinctive Ring Setting section of Localization window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
34 Supplementary Service Keys section of Localization Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58  
35 Calling Prefix Keys section of Localization Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59  
36 Control Timer Values section of Localization window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61  
37 FXS Port Polarity Configuration section of Localization window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62  
38 Ring Setting section of Localization window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63  
39 FXS Port Polarity section of Localization window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63  
40 SNMP Configuration window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64  
41 AutoUpgrade window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65  
42 Manual Upgrade window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66  
43 Reload window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67  
44 Documentation link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69  
45 Logout window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71  
46 Password verification page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71  
12  
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List of Tables  
1
2
3
General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Bellcore standard ring cadence patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
Calling features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84  
13  
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About this guide  
This guide describes using the SmartLink M-ATA.  
Audience  
This guide is intended for the following users:  
• VoIP telephony service providers  
• Enterprise telecom and IT technicians  
.
Consumers of VoIP telephony service providers and employees  
of enterprises that received the Patton smartLink in conjunction  
with VoIP services are encouraged to contact their provider  
before making any configuration changes. Improper configura-  
tion may lead to a loss of services.  
IMPORTANT  
Structure  
This guide contains the following chapters and appendices:  
• Chapter 1 on page 17 provides information about M-ATA features and capabilities  
• Chapter 2 on page 19 provides hardware installation procedures  
• Chapter 3 on page 22 describes the Home section settings  
• Chapter 4 on page 25 describes the LAN section settings  
• Chapter 5 on page 32 describes the Telephony section settings  
• Chapter 6 on page 48 describes the System section settings  
• Chapter 7 on page 68 describes how to download and display the SmartLink M-ATA user guide  
• Chapter 8 on page 70 describes how to log out of the M-ATA management system  
• Chapter 9 on page 72 contains information on contacting Patton technical support for assistance  
• Appendix A on page 75 contains compliance information for the M-ATA  
• Appendix B on page 77 contains specifications for the M-ATA  
• Appendix C on page 80 describes dialing plans and contains sample plans  
• Appendix D on page 83 describes the calling features that can be accessed from phones attached to the  
SmartLink M-ATA  
• Appendix E on page 85 explains how to configure the voice prompt function in the SmartLink M-ATA  
For best results, read the contents of this guide before you install the M-ATA.  
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SmartLink M-ATA Getting Started Guide  
Precautions  
Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you  
become aware of potential problems. Warnings are intended to prevent safety hazards that could result in per-  
sonal injury. Cautions are intended to prevent situations that could result in property damage or  
impaired functioning.  
Note A note presents additional information or interesting sidelights.  
The alert symbol and IMPORTANT heading calls attention to  
important information.  
IMPORTANT  
The alert symbol and CAUTION heading indicate a potential haz-  
ard. Strictly follow the instructions to avoid property damage.  
CAUTION  
The shock hazard symbol and CAUTION heading indicate a  
potential electric shock hazard. Strictly follow the instructions to  
avoid property damage caused by electric shock.  
CAUTION  
The alert symbol and WARNING heading indicate a potential safety hazard.  
Strictly follow the warning instructions to avoid personal injury.  
WARNING  
The shock hazard symbol and WARNING heading indicate a potential electric  
shock hazard. Strictly follow the warning instructions to avoid injury caused  
by electric shock.  
WARNING  
Safety when working with electricity  
The SmartLink contains no user serviceable parts. The equipment shall  
be returned to Patton Electronics for repairs, or repaired by qualified  
service personnel.  
WARNING  
The external power adapter shall be a listed Limited Power Source. Ensure  
that the power cable used with this devise meets all applicable standards for  
the country in which it is to be installed, and that it is connected to a wall out-  
WARNING  
let which has earth ground. The mains outlet that is utilized to power the  
devise shall be within 10 feet (3 meters) of the device, shall be easily acces-  
sible, and protected by a circuit breaker.  
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SmartLink M-ATA Getting Started Guide  
Do not work on the system or connect or disconnect cables during periods of  
lightning activity.  
WARNING  
In accordance with the requirements of council directive 2002/  
96/EC on Waste of Electrical and Electronic Equipment (WEEE),  
ensure that at end-of-life you separate this product from other  
waste and scrap and deliver to the WEEE collection system in  
your country for recycling.  
General observations  
• Clean the case with a soft slightly moist anti-static cloth  
• Place the unit on a flat surface and ensure free air circulation  
• Avoid exposing the unit to direct sunlight and other heat sources  
• Protect the unit from moisture, vapors, and corrosive liquids  
Typographical conventions used in this document  
This section describes the typographical conventions and terms used in this guide.  
General conventions  
The procedures described in this manual use the following text conventions:  
Table 1. General conventions  
Convention  
Meaning  
Indicates a cross-reference hyperlink that points to a figure, graphic, table, or sec-  
tion heading. Clicking on the hyperlink jumps you to the reference. When you  
have finished reviewing the reference, click on the Go to Previous View  
Garamond blue type  
button  
in the Adobe® Acrobat® Reader toolbar to return to your starting point.  
Garamond bold type  
Indicates the names of command buttons that execute an action.  
< >  
Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>,  
<C>, and so on.  
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Chapter 1 General information  
Chapter contents  
SmartLink M-ATA overview .................................................................................................................................18  
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SmartLink M-ATA Getting Started Guide  
1 • General information  
SmartLink M-ATA overview  
The SmartLink Micro-Analog Telephone Adapter (see figure 1) provides transparent connectivity for analog  
phones and faxes to the world of Internet voice. Connecting to any analog phone, fax or PBX, the SmartLink  
product is an effective and flexible solution for accessing Internet-based telephone services and corporate intra-  
net systems across established LAN and Internet connections like xDSL and cable modems.  
Figure 1. SmartLink M-ATA  
The SmartLink M-ATA provides one RJ-45 Ethernet port and one FXS (RJ-11) analog phone port. Side panel  
LEDs quickly show at-a-glance the status of the system, WAN and phone ports.  
A full suite of IP features (DHCP and NAT/PAT) are available on the M-ATA to provide easy interconnection  
to VoIP services and IP transport networks. VLAN tagging and prioritization enables voice traffic to be han-  
dled before data traffic by other devices on the network.  
The web interface offers two levels of configuration access for the network operator and end user. The friendly  
web interface and product labeling (Phone, LAN, and WAN) to help ensure a trouble-free installation for the  
end user. Configuration and firmware can be downloaded from a TFTP server or HTTP server.  
SmartLink M-ATA overview  
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Chapter 2 SmartLink installation  
Chapter contents  
Installing the M-ATA............................................................................................................................................20  
Resetting the M-ATA to factory default ..........................................................................................................21  
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2 • SmartLink installation  
Installing the M-ATA  
The unit should be installed in a dry environment with at least 2 inches (5 cm) of clearance at the sides,  
front, and rear of the unit to allow air circulation for cooling.  
1
Plug in the telephone (see figure 2).  
2
3
Plug in the PC or LAN, or a LAN hub/switch.  
Plug the power adapter into the power jack on the SmartLink M-ATA (see figure 2). Connect the other  
end of the power cord to an appropriate AC power outlet.  
4
5
6
Wait 30 seconds after powering the SmartLink M-ATA on, then verify that the green Power LED is lit  
(see figure 2).  
By default, the M-ATA will automatically request IP network settings from the LAN using DHCP. To  
determine the IP address of the SmartLink, lift the handset off the attached analog phone and dial  
* * * *.  
Dial 1 0 0 #, listen to and record the IP address of the SmartLink. (To manually set the IP address, see  
appendix E, “Voice prompt configuration” on page 85 for details).  
Use a web browser to connect to the SmartLink M-ATA. The URL will be http://<ip address>. For  
7
example, if the M-ATA IP address was 10.10.10.2, the URL would be http://10.10.10.2.  
Note The default password for the M-ATA is “root”.  
Follow the directions of your voice service provider to set up  
voice services.  
IMPORTANT  
PC or  
LAN  
LAN  
Hub/Switch  
Phone  
Power adapter  
--or--  
3
2
4
Rear  
view  
ATA  
-
M
Gaithersburg, Maryland  
Micro-Analog  
elephone Adapter  
P O W E R  
S Y S T E M  
T
Front  
view  
L A N  
P H O N E  
Power LED  
System LED  
LAN port  
Phone jack  
LAN LED  
Phone LED  
Power jack  
Figure 2. SmartLink M-ATA installation diagram  
Installing the M-ATA  
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2 • SmartLink installation  
Resetting the M-ATA to factory default  
The M-ATA should be powered off.  
1
Press the recessed button on the rear of the M-ATA, then apply power to the unit.  
2
3
Continue depressing the button while the LEDS are flashing, and only release the button after the LEDs  
have stopped.  
You may now log in to the M-ATA using the password “root”.  
4
Installing the M-ATA  
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Chapter 3 Home  
Chapter contents  
System information ...............................................................................................................................................22  
System Uptime ...............................................................................................................................................22  
LAN IP Address ..............................................................................................................................................22  
MAC address ..................................................................................................................................................22  
Application Version ........................................................................................................................................22  
Config Date ....................................................................................................................................................22  
Security ...........................................................................................................................................................23  
Application Code Version ...............................................................................................................................23  
Downloader Code Version ..............................................................................................................................23  
System Status.........................................................................................................................................................23  
SIP Messages Sent ...........................................................................................................................................23  
SIP Messages Received ....................................................................................................................................23  
SIP Bytes Sent .................................................................................................................................................23  
SIP Bytes Received ..........................................................................................................................................23  
RTP Packets Sent ............................................................................................................................................23  
RTP Packets Received .....................................................................................................................................23  
RTP Bytes Sent ...............................................................................................................................................23  
RTP Bytes Received ........................................................................................................................................23  
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SmartLink M-ATA Getting Started Guide  
3 • Home  
System information  
\
Figure 3. SmartLink VoIP download and configuration Home page  
System Uptime  
Shows how long the SmartLink M-ATA has been operating since the last time it was reloaded (either by pow-  
ering the unit off and then on again, or by selecting System > Reload).  
LAN IP Address  
The IP address of the SmartLink M-ATA. If (Static) is shown next to the address, it means the IP address was  
assigned to the SmartLink M-ATA under the LAN Settings. (Dynamic) indicates the IP address was learned  
via DHCP.  
MAC address  
The media access control (MAC) address of the Ethernet interface in the SmartLink.  
Application Version  
The SmartLink firmware version number.  
Config Date  
The date of the configuration file that was downloaded from an auto-upgrade server.  
System information  
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3 • Home  
Security  
Indicates that the SmartLink web interface utility has been secured with a password. To configure a password,  
see section “Set Security Password” on page 51.  
Application Code Version  
Shows the application code version being used.  
Downloader Code Version  
Shows the downloader code version being used.  
System Status  
Shows VoIP statistics for the period of time since the SmartLink M-ATA was last reloaded (either by powering  
the unit off and then on again, or by selecting System > Reload).  
SIP Messages Sent  
Total number of VoIP SIP messages sent (including retransmissions).  
SIP Messages Received  
Total number of VoIP SIP messages received (including retransmissions).  
SIP Bytes Sent  
Total number of bytes of VoIP SIP messages sent (including retransmissions).  
SIP Bytes Received  
Total number of bytes of VoIP SIP messages received (including retransmissions).  
RTP Packets Sent  
Total number of VoIP RTP packets sent (including redundant packets).  
RTP Packets Received  
Total number of VoIP RTP packets received (including redundant packets).  
RTP Bytes Sent  
Total number of VoIP RTP bytes sent.  
RTP Bytes Received  
Total number of VoIP RTP bytes received.  
System Status  
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Chapter 4 Network—LAN  
Chapter contents  
Status.....................................................................................................................................................................25  
Interface Status ...............................................................................................................................................25  
Enabled .....................................................................................................................................................25  
Service .......................................................................................................................................................25  
Interface Status ..........................................................................................................................................25  
Network Settings ............................................................................................................................................25  
Dynamic IP Assignment ............................................................................................................................25  
IP address ..................................................................................................................................................26  
MAC address ............................................................................................................................................26  
Subnet Mask .............................................................................................................................................26  
Default Gateway .......................................................................................................................................26  
Domain name ...........................................................................................................................................26  
DNS address .............................................................................................................................................26  
DynDNS address ......................................................................................................................................26  
VLAN .......................................................................................................................................................26  
Priority Tag ...............................................................................................................................................26  
Settings..................................................................................................................................................................26  
Internet Configuration ....................................................................................................................................27  
Obtain LAN configuration dynamically ....................................................................................................27  
Specify fixed LAN configuration ...............................................................................................................27  
WAN PPPoE Configuration ...........................................................................................................................28  
Enable PPPoE ...........................................................................................................................................28  
Authentication ..........................................................................................................................................28  
Settings .....................................................................................................................................................28  
Idle Timeout ....................................................................................................................................... 28  
Echo Timeout ..................................................................................................................................... 28  
Echo Count......................................................................................................................................... 28  
Service Name ...................................................................................................................................... 28  
AC Name............................................................................................................................................ 28  
Dynamic DNS ................................................................................................................................................28  
Configuring Dynamic DNS ......................................................................................................................29  
MAC Spoofing Configuration ........................................................................................................................29  
WAN MAC Address (Spoofed) .................................................................................................................29  
VLAN Configuration ......................................................................................................................................29  
VLAN Tag (IEEE 802.1q) ........................................................................................................................30  
Priority Tag (IEEE 802.1q) .......................................................................................................................30  
Saving your work ............................................................................................................................................30  
ToS/DiffServ.........................................................................................................................................................30  
Saving your work ............................................................................................................................................30  
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4 • Network—LAN  
Status  
Shows the status of key LAN network settings as configured under LAN settings  
Interface Status  
Figure 4. Internet Status window  
Enabled  
Yes indicates the LAN interface is enabled and ready to be used.  
Service  
Either Routed or Bridged, displays whether the SmartLink’s LAN interface connection is operating in a routed  
or bridged mode.  
Interface Status  
Either Up or Down.  
Network Settings  
These are the details of your LAN network settings.  
Dynamic IP Assignment  
Displays Yes (via DHCP) if you are using a dynamic IP address or No if a dynamic IP address is not being used.  
Status  
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SmartLink M-ATA Getting Started Guide  
4 • Network—LAN  
IP address  
The IP address of the SmartLink on the WAN interface.  
MAC address  
The MAC address of the WAN Ethernet interface in the SmartLink.  
Subnet Mask  
The subnet mask is 32-bit number that filters a destination IP address to determine to which subnet it belongs.  
For example, a subnet mask of 255.255.0.0 for a network ID of 192.5.0.0 tells the switch to accept traffic des-  
tined for IP addresses that begin with 192.5—all other packets are ignored.  
Default Gateway  
The IP address of the gateway. The gateway IP address can be retrieved automatically in DHCP mode or be set  
up manually with a fixed IP address.  
Domain name  
The network domain name of the SmartLink.  
DNS address  
Refers to the address of your domain name server that was defined under LAN settings or that was learned  
dynamically through DHCP.  
DynDNS address  
The IP address of the dynamic DNS server that will be notified when the SmartLink M-ATA’s dynamic IP  
address changes.  
VLAN  
VLAN tag value encoded in the LAN Ethernet header in all outgoing packets  
Priority Tag  
Priority tag value encoded in the LAN Ethernet header in outgoing packets.  
Settings  
The Settings window contains the following sections:  
• Internet Configuration (see figure 5 on page 28)  
• WAN PPPoE Configuration (see figure 6 on page 29)  
• MAC Spoofing Configuration (see figure 8 on page 30)  
• Internet VLAN Configuration (see figure 8 on page 30)  
Note After configuring the sections, click the Save Internet Settings button (see  
figure 4 on page 26) to save the new configuration.  
Settings  
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SmartLink M-ATA Getting Started Guide  
4 • Network—LAN  
Internet Configuration  
Figure 5. Internet Configuration section of the Settings window  
Obtain LAN configuration dynamically  
Select this option if appropriate. If you choose Obtain LAN configuration dynamically, the information is  
detected automatically through DHCP.  
Specify fixed LAN configuration  
Select this option if you will not be using DHCP. If you choose Specify fixed LAN configuration, you will have  
to enter the following information:  
• IP address.  
• IP of the netmask.  
• IP of the gateway.  
• IP of the DNS Server, if applicable.  
• Host name (the name will identify the computer on the Internet, such as SL4020.patton.com).  
• Domain name (the name that will identify one or more IP addresses). For example, the patton.com domain  
is used by Patton Electronics Company. That domain can include multiple hostnames (such as  
SL4020.patton.com, ftp.patton.com, and so on) that point to individual computers on the Patton network.  
In short, for the hostname URL http://www.patton.com, the domain name is patton.com.  
Settings  
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4 • Network—LAN  
WAN PPPoE Configuration  
Figure 6. WAN PPPoE Configuration section of the Settings window  
Enable PPPoE  
Select Yes to enable PPPoE or No to disable PPPoE.  
Authentication  
Enter the username and password provided by your ISP.  
Settings  
Idle Timeout. Idle timeout before PPP connection is closed due to inactivity  
Echo Timeout. The duration between sending PPP echo requests to server.  
Echo Count. The number of unanswered PPP echo requests before the PPP connection is closed.  
Service Name. PPPoE Service name  
AC Name. PPPoE access concentrator (AC) name  
Dynamic DNS  
The SL4020 supports Dynamic DNS for use in environments where the IP address of LAN IP interface is not  
assigned statically (i.e. permanently) but instead is assigned dynamically using protocols like DHCP.  
With a statically assigned IP addresses, DNS is used to establish a fixed relationship between an IP address a DNS  
name (example: 209.22.110.3 = [email protected]). The DNS name allows the IP device, like a phone  
attached to an SL4020, to be found by the DNS name ([email protected]) anywhere on the Internet.  
Prior to Dynamic DNS, dynamically assigned IP address changes could not be automatically reflected in DNS.  
As a result, VoIP devices like the SL4020 could not always be located on the Internet by DNS name. This is  
especially true for cable modem and ADSL services that use DHCP to assign addresses to customers.  
With Dynamic DNS, the SmartLink M-ATA will inform the dynamic DNS server of its IP address when it  
receives a new or dynamically assigned IP address from the network. This allows the SL4020 to always be  
found using a fixed DNS name when the IP address changes. With Dynamic DNS cable modem and ADSL  
users can be found on the Internet using a DNS name.  
Settings  
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SmartLink M-ATA Getting Started Guide  
4 • Network—LAN  
The DNS server used for registration is operated by Dynamic Network Services, Inc., Dynamic DNS  
(DynDNS). You can find detailed information about the company and the services it offers on the webpage  
www.dyndns.org. The company offers different levels of service. The basic services are offered free of charge,  
while the more advanced services are fee-based.  
Figure 7. Dynamic DNS Service window  
Configuring Dynamic DNS  
1. Select System > Configuration.  
2. Choose Sever: To enable DynamicDNS, select the name of the DYNDNS service from the drop-  
down menu (see figure 7).  
3. Host Name: The host name is the name of the SL4020 as registered on the DYNDNS service.  
4. Username: The user name is the user name as registered on the Dynamic DNS service.  
5. Password: The password is the password as registered on the Dynamic DNS service.  
MAC Spoofing Configuration  
Figure 8. MAC Spoofing Configuration section of the Settings window  
WAN MAC Address (Spoofed)  
Only available when the unit is using the M-ATA mode. The spoofed MAC address to be used by the device’s  
LAN interfaces, the Ethernet address of the outgoing packets from the LAN interface would be replaced with  
this address. If blank, the LAN interfaces will use the hardware value of MAC  
VLAN Configuration  
The SmartLink M-ATA can mark outgoing Ethernet frames on the LAN interface with VLAN and priority  
tags. Other devices on the LAN can use the tags to control how frames from the SmartLink M-ATA are pro-  
Settings  
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SmartLink M-ATA Getting Started Guide  
4 • Network—LAN  
cessed. All data leaving the SmartLink M-ATA will be marked with the specific value unless overridden on the  
telephony VLAN configuration settings.  
Figure 9. VLAN Configuration section of the Settings window  
VLAN Tag (IEEE 802.1q)  
IEEE 802.1q Ethernet VLAN tag for all outgoing packets on LAN Ethernet interface. The value should be  
between 0 and 4094.  
Priority Tag (IEEE 802.1q)  
IEEE 802.1q Ethernet Priority tag for all outgoing packets on LAN Ethernet interface. The value should be  
between 0 and 7.  
Saving your work  
When you are finished configuring the VLAN settings, click the Save and Reload button (see figure 9) to save  
all changes.  
ToS/DiffServ  
This sub-page is used to configure the Type-of-Service/Diffserv byte values which are to be used in the IP  
header of all transmitted SIP signaling packets and RTP packets. The ToS/DiffServ byte values are entered as  
two-digit hexadecimal values. If no special ToS/DiffServ value is to be used for a particular traffic type, enter 00  
or leave the setting empty.  
Figure 10. TOS/DiffServ window  
Saving your work  
When you are finished configuring ToS/DiffServ settings, click the Save ToS/DiffServ Settings button to save  
the changes.  
ToS/DiffServ  
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Chapter 5 Telephony  
Chapter contents  
VoIP Status ...........................................................................................................................................................35  
VoIP Server Registration Status .......................................................................................................................35  
Current Server ...........................................................................................................................................35  
Domain .....................................................................................................................................................35  
Base RTP Port ...........................................................................................................................................35  
Phone Line Status ...........................................................................................................................................35  
Registration Status ....................................................................................................................................35  
User Name ................................................................................................................................................36  
Caller ID Setting .......................................................................................................................................36  
Subscribed for Voicemail ...........................................................................................................................36  
Messages waiting .......................................................................................................................................36  
SIP ........................................................................................................................................................................36  
SIP Configuration ...........................................................................................................................................37  
SIP Server Settings ....................................................................................................................................37  
Gateway Settings .......................................................................................................................................37  
Dial Plan............................................................................................................................................. 37  
SIP Extensions ................................................................................................................................................38  
Support PRACK method ..........................................................................................................................38  
Encode SIP URI with user parameter ........................................................................................................38  
Send INVITE with Timer header .............................................................................................................38  
Call Hold using C=0.0.0.0 ........................................................................................................................38  
Send NOTIFY ..........................................................................................................................................38  
RTP Telephone Event Configuration .............................................................................................................38  
VoIP VLAN Configuration ............................................................................................................................38  
SIP Parameters ................................................................................................................................................39  
Hook Flash MIME Type ..........................................................................................................................39  
SIP Timer Values (milliseconds) ................................................................................................................39  
SIP T1................................................................................................................................................. 39  
SIP T2................................................................................................................................................. 39  
SIP T4................................................................................................................................................. 39  
RTP Parameters ........................................................................................................................................39  
NAT Traversal ................................................................................................................................................40  
Outbound Proxy IP ..................................................................................................................................40  
Outbound Proxy Port ...............................................................................................................................40  
Stun Server IP ...........................................................................................................................................40  
Stun Server Port ........................................................................................................................................40  
UPnP ........................................................................................................................................................40  
NONE ......................................................................................................................................................40  
Saving your work ............................................................................................................................................40  
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5 • Telephony  
Audio/CODEC Configuration..............................................................................................................................41  
CODECS .......................................................................................................................................................41  
Packetization ...................................................................................................................................................41  
Jitter Buffer .....................................................................................................................................................41  
FAX without T.38 (Use G.711 fax) ................................................................................................................41  
Saving your work ............................................................................................................................................42  
Phone 1.................................................................................................................................................................42  
User Information ............................................................................................................................................42  
Phone Number .........................................................................................................................................43  
User Name ................................................................................................................................................43  
Port ...........................................................................................................................................................43  
CallerID Name .........................................................................................................................................43  
Password ...................................................................................................................................................43  
Supplementary Service Activation ...................................................................................................................43  
Call Forward All ........................................................................................................................................43  
Selective Call Forward ...............................................................................................................................43  
Three-Way Conferencing ..........................................................................................................................43  
Incoming Call Block .................................................................................................................................43  
Distinctive Ring ........................................................................................................................................44  
Call Transfer .............................................................................................................................................44  
Dialing by IP Address ................................................................................................................................44  
Speed Dial .................................................................................................................................................44  
Message Waiting Indicator ........................................................................................................................44  
Call Forward on Busy ................................................................................................................................44  
Conditional Call Forward .........................................................................................................................44  
Call Waiting ..............................................................................................................................................44  
Anonymous Call Reject .............................................................................................................................44  
Caller ID ...................................................................................................................................................44  
Call Return ...............................................................................................................................................44  
Do Not Disturb ........................................................................................................................................44  
Self Caller ID Block ..................................................................................................................................44  
Outgoing Call Block .................................................................................................................................44  
Dial Out Type ................................................................................................................................................45  
Dial Out Type ..........................................................................................................................................45  
Hot Line Number .....................................................................................................................................45  
Warm Line Number .................................................................................................................................45  
Call Forward Settings ......................................................................................................................................45  
Cfwd All Dest ...........................................................................................................................................45  
Cfwd Busy Dest ........................................................................................................................................45  
Selective Call Forward Settings .......................................................................................................................46  
Incoming caller #1–8 ................................................................................................................................46  
Forward destination #1–8 .........................................................................................................................46  
Incoming Call Block .......................................................................................................................................46  
Block Caller ID .........................................................................................................................................46  
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5 • Telephony  
Outgoing Call Block .......................................................................................................................................46  
Digit Pattern .............................................................................................................................................46  
HTTP Digest Setting ......................................................................................................................................47  
Saving your work ............................................................................................................................................47  
Speed Dial.............................................................................................................................................................47  
Line 1 Speed Dial Settings ..............................................................................................................................47  
Speed Dial Serv .........................................................................................................................................47  
Speed Dial 1–8 Phone Number/IP Dialing ...............................................................................................47  
Saving your work ............................................................................................................................................47  
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5 • Telephony  
VoIP Status  
Figure 11. VoIP Status window  
VoIP Server Registration Status  
Current Server  
Shows the current VoIP server that has been pre-defined or has been discovered using DNS service records  
(DNS-SRV).  
Domain  
The VoIP domain name is the domain name that is hosting the VoIP server.  
Base RTP Port  
Displays the base RTP port number for the RTP-RTCP port pair.  
Phone Line Status  
The Phone Line Status table shows the current operational status of the phone. It displays the VoIP registration  
status, the configured VoIP username, if the username is subscribed to voicemail and has messages waiting, and  
the caller ID setting. The messages waiting will indicate the number of new messages, old messages, new  
urgent messages and old urgent messages.  
Registration Status  
Shows the currently operational status of the phone. The following registration status values may be displayed:  
• Phone No. not config—The phone number has not yet been configured for the phone line. Go to Phone 1  
to enter the phone configuration.  
• Online—The phone line is online, registered with the SIP server and ready to send and receive phone calls  
using the SIP server.  
• Registering—The SmartLink M-ATA is in the process of registering with the VoIP server.  
VoIP Status  
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• No Registration—The SmartLink M-ATA is not attempting to register with the SIP server because “Send  
Registration Request” is not checked on SIP sever setting screen.  
• Error: Not Authorized—A SIP final status message status of 401 or 407 has been received from the SIP  
server.  
• Error: Forbidden—SIP final status message status of 401 or 407 has been received from the SIP server.  
• Error 408: Request timeout— A SIP final status message status of 408 has been received from the  
SIP server.  
• Response: xxx—A SIP final status message status of xxx has been received from the SIP server.  
User Name  
The authentication username that was specified under section “Phone 1” on page 42. This user name will be  
used to register with the VoIP server.  
Caller ID Setting  
The Caller ID name setting that was specified under section “Phone 1” on page 42. This is the display name  
that others will see as your caller id when you make a call.  
Subscribed for Voicemail  
Shows if the SIP Subscribe message was successful for this phone line. If “Yes”, then the subscription process  
was successful. The number of voicemail messages in the queue will not be provided if the subscription for  
voice mail fails.  
Messages waiting  
After successful subscription to the SIP server, the SIP server/Internet Telephony service provider should send  
the number of voicemail messages that are queued up for the user using the SIP Notify message. The messages  
waiting shows the number of normal priority new messages, normal priority old (listened to) messages, num-  
ber of urgent priority new voicemail messages and the number of old (listened to) urgent priority voicemail  
messages as reported to the SmartLink M-ATA by the VoIP SIP server.  
SIP  
The SIP window contains the following sections:  
• SIP Configuration (see figure 12 on page 37)  
• SIP Extensions (see figure 14 on page 38)  
• RTP Telephone Event Configuration (see figure 15 on page 38)  
• VoIP VLAN Configuration (see figure 16 on page 39)  
• SIP Parameters (see figure 17 on page 39)  
• NAT Traversal (see figure 18 on page 40)  
Note After configuring the sections, click the Save SIP Settings button (see  
figure 18 on page 40) to save the new configuration.  
SIP  
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5 • Telephony  
SIP Configuration  
Figure 12. SIP Configuration section of the SIP window  
SIP Server Settings  
The SmartLink M-ATA will automatically attempt to locate the VoIP server by using the domain name speci-  
fied in the LAN interface or the server will be discovered via DHCP on the WAN interface. When found, the  
discovered server will be listed as the Current Server.  
Enter the following information:  
• Server address—The IP address or domain name hosting the VoIP SIP server  
• Port—The UDP port of the VoIP SIP server. The default is 5060.  
• Domain name—The VoIP domain name (realm) is used for validation of each phone’s username  
• Send Registration Request with Expire Time—If selected, determines the amount of time (in seconds) that  
the SIP registration will be valid for.  
• Unregistration—If checked, the SmartLink will send a SIP unregister at system reload before sending a SIP  
registration request.  
• Send SUBSCRIBE—If checked, the SmartLink will send a SIP subscribe to the server specified. This box  
must be checked for the voicemail message counted and message waiting notification to work.  
• SUBSCRIBE Server IP or FQDN—The IP address or fully qualified domain name of the subscription ser-  
vice. If not specified, the SIP subscribes to the SIP server.  
Figure 13. Gateway Settings section of the SIP window  
Gateway Settings  
Dial Plan. Refer to appendix C, “Dial plans” on page 80  
SIP  
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5 • Telephony  
SIP Extensions  
Figure 14. SIP Extensions section of the SIP window  
Support PRACK method  
Select to enable SIP provisional acknowledgement (PRACK) support as defined in RFC 3262.  
Encode SIP URI with user parameter  
Select to encode user=phone parameter in SIP URI.  
Send INVITE with Timer header  
Select to encode Timer header in all INVITE requests for ringing timeout.  
Call Hold using C=0.0.0.0  
When checked, calls will be held using the call hold method described in RFC 2543. If unchecked, the call  
hold would follow the RFC 3263 method.  
Send NOTIFY  
Send out SIP NOTIFY request to transferer for unattended and attended call transfer.  
RTP Telephone Event Configuration  
This sub-page allows configuration of the out-of-band signaling options for SIP. Select whether OOB tele-  
phone event signaling is to be done using the SIP INFO message, or to be done via RFC2833 RTP signaling.  
For additional information please refer RFC2833.  
Figure 15. RTP Telephone Event Configuration section of the SIP window  
VoIP VLAN Configuration  
This sub-page allows configuration of specific VLAN tags that are to be applied to all SIP signalling and RTP  
packets used for VoIP calls. These VLAN settings will override any general VLAN settings applied to  
the interface.  
SIP  
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Figure 16. VoIP VLAN Configuration section of the SIP window  
SIP Parameters  
Figure 17. SIP Parameters section of the SIP window  
Hook Flash MIME Type  
This is the MIME Type to be used in a SIP INFO message used to signal hook flash event.  
SIP Timer Values (milliseconds)  
SIP T1. RFC 3261 T1 value (RTT estimate). Range: 0–64000 milliseconds (default is 5000 msec or  
5 seconds).  
SIP T2. RFC 3261 T2 value (maximum retransmit interval for non-INVITE requests and INVITE  
responses). Range: 0–64000 milliseconds (default is 4000 msec or 4 seconds).  
SIP T4. RFC 3261 T4 value (maximum duration a message will remain in the network). Range: 0–64 seconds  
(default is 5000 msec or 5 seconds).  
RTP Parameters  
RTP Port Min and RTP Port Max define a range that contains at least four even-numbered ports (100–106,  
for example).  
SIP  
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5 • Telephony  
NAT Traversal  
Figure 18. NAT Traversal section of the SIP window  
Outbound Proxy IP  
Type the fully qualified domain name for the outbound proxy server, or type the IP address provided by your  
service provider.  
Outbound Proxy Port  
Type the outbound proxy IP port number provided by your service provider.  
Stun Server IP  
Enter the fully qualified domain name for the stun server, or type the IP address provided by your  
service provider.  
Stun Server Port  
Type the stun server port number provided by your service provider.  
UPnP  
Universal plug-and-play method. This method works with NAT M-ATAs that support UPnP gateway.  
NONE  
Select this if you will not be using NAT traversal methods.  
Saving your work  
When you are finished configuring SIP settings, click the Save SIP Settings button (see figure 18) to save  
the changes.  
SIP  
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5 • Telephony  
Audio/CODEC Configuration  
Figure 19. Audio/CODEC Configuration window  
CODECS  
• Selected column: Check the codecs that are acceptable to use  
• Silence Suppression column: Specifies whether silence suppression should be turned on in the  
SmartLink 4020.  
• Preferred-Codec column: Select the codec to be used as the first choice when encoding voice  
Packetization  
Configure the packet sending increment.  
Jitter Buffer  
Configure the timing of the voice buffering:  
• Selection between adaptive or fixed jitter buffer. Default = ADAPTIVE.  
• Set the adaptive jitter buffer maximum playout delay. Default = 100ms or Fixed jitter buffer playout delay.  
Default = 40ms  
• Whether or not to automatically switch from an adaptive jitter buffer to a fixed jitter buffer upon fax/  
modem tone detection  
FAX without T.38 (Use G.711 fax)  
When checked, T.38 is disabled and the SL4020 will not attempt T.38 session negotiation for fax transmissions  
initiated by the originator of the fax. The fax transmissions will be transported using G.711 fax pass-through.  
Audio/CODEC Configuration  
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5 • Telephony  
The selection of T.38 or G.711 fax pass-through for fax transmissions originated from the SL4020 will be  
determined by the receiving fax device. T.38 is enabled by default.  
To disable T.38, go to Telephony > CODECS and select FAX without T.38 (Use G.711 fax) (see figure 19 on  
page 41).  
Saving your work  
When you are finished configuring CODEC settings, click the Save CODEC Configuration button (see  
figure 19 on page 41) to save the changes.  
Phone 1  
The Phone 1 window contains the following sections:  
• User Information (see figure 20)  
• Supplementary Service Settings (see figure 21 on page 43)  
• Dial Out Type (see figure 22 on page 45)  
• Call Forward Settings (see figure 16 on page 39)  
• Selective Call Forward Settings (see figure 17 on page 39)  
• Incoming Call Block (see figure 18 on page 40)  
• Distinctive Ring Settings (see figure 18 on page 40)  
• HTTP Digest Setting (see figure 18 on page 40)  
Note After configuring the sections, click the Save button (see figure 27 on  
page 47) to save the new configuration.  
User Information  
Figure 20. User Information section of Phone 1 window  
Phone 1  
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Phone Number  
Enter the telephone number or the user part of the SIP registration.  
User Name  
Enter the user name that will be used for validation of the VoIP SIP registration or call invitation.  
Port  
Specify the signaling port.  
CallerID Name  
Enter the caller ID name.  
Password  
Enter the password.  
Supplementary Service Activation  
These settings enable or disable each of following calling features. Most features can also be enabled or disabled  
by using the telephone handset (see section “Supplementary Service Keys” on page 58 for details).  
Figure 21. Supplementary Service Settings section of Phone 1 window  
Call Forward All  
Enable call forward all service—All received calls will be forwarded to the destination specified under the call  
forwarding settings.  
Selective Call Forward  
Enable call forward no answer service—All received calls that are not answered will be forwarded to the desti-  
nation specified under the call forwarding settings.  
Three-Way Conferencing  
Enable three way conference service—This service enables you to add a third party to an existing two-way con-  
versation, and hold a three-party conference call.  
Incoming Call Block  
Enable incoming call block service—Allows for selected inbound caller IDs to be blocked.  
Phone 1  
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5 • Telephony  
Distinctive Ring  
Enable distinctive ringing service—This service allows additional telephone numbers to be added to an exist-  
ing telephone line and when a caller dials one of these “distinctive ringing” numbers, the telephone will ring in  
a unique pattern to indicate which number is being dialed.  
Call Transfer  
Enable call transfer service—This service allows you to transfer calls to another number.  
Dialing by IP Address  
Enable IP dialing service—This service allows user IP addresses to be used to make calls.  
Speed Dial  
Enable speed dial service.  
Message Waiting Indicator  
Enable MWI service—The message-waiting indicator (MWI) is a common feature of telephone networks and  
uses an audible indication (such as a special dial tone) to indicate that a voice mail message is waiting.  
Call Forward on Busy  
Enable call forward on busy service.  
Conditional Call Forward  
Enable call forward selective service.  
Call Waiting  
Enable call waiting service.  
Anonymous Call Reject  
Enable block anonymous calls service—When enabled, calls from anonymous callers will be blocked.  
Caller ID  
Enable caller ID service.  
Call Return  
Enable call return service—When enabled, allows you to return a call to the last incoming call, whether the call  
was answered or not.  
Do Not Disturb  
Enable do not disturb service.  
Self Caller ID Block  
Enable blocking self caller ID shown in the outgoing message.  
Outgoing Call Block  
Enable blocking of outgoing calls based on the digit pattern specified under outgoing call block.  
Phone 1  
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5 • Telephony  
Dial Out Type  
Figure 22. Dial Out Type section of Phone 1 window  
Dial Out Type  
Enable Hot-Line and Warm-Line services. To achieve this, one sequence in the dial plan must start with a  
pause, with a 0 delay for a Hot Line, and a non-zero delay for a Warm Line.  
Hot Line Number  
Input the number for Hot Line function—This number will be called immediately when the telephone goes  
off-hook.  
Warm Line Number  
Input the number for Warm Line function—The warm line function provides a delay period after the tele-  
phone goes off-hook for the user to dial a number different than that specified for the warm line. If the delay  
period has expired with no number being dialed, the warm line number will be dialed. The delay period is set  
under System > Localization.  
Call Forward Settings  
Figure 23. Call Forward Settings section of Phone 1 window  
Cfwd All Dest  
Input the destination for all call forwarding.  
Cfwd Busy Dest  
Input the destination for all busy call forwarding.  
Phone 1  
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5 • Telephony  
Selective Call Forward Settings  
Figure 24. Selective Call Forward Settings section of Phone 1 window  
Incoming caller #1–8  
Up to 8 incoming calls can be selected for call forwarding.  
Forward destination #1–8  
Up to 8 destinations to which incoming calls can be forwarded.  
Incoming Call Block  
Figure 25. Incoming Call Block section of Phone 1 window  
Block Caller ID  
Specify a Caller ID for call block.  
Outgoing Call Block  
Outgoing call block allows for the blocking of an outbound call based on the digit pattern dialed. For example:  
outbound call blocking may be used to prevent an end user from dialing long distance or toll calls. Outbound  
call blocking uses the same digit matching process as the dial plan described in appendix C, “Dial plans” on  
page 80.  
Figure 26. Incoming Call Block section of Phone 1 window  
Digit Pattern  
The Digit Pattern box is where you can specify the outgoing call block pattern.  
Example: Specifying an outgoing call block pattern of 002|009|0204 will block all outbound calls to numbers  
002, 009, or 0204.  
Phone 1  
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5 • Telephony  
HTTP Digest Setting  
SIP INVITE must contain a valid Authorization header that is based on an Auth ID and a password using  
MD5 digest algorithm. The Auth ID must be specified in the username parameter in the Authorization header.  
Figure 27. HTTP Digest Setting section of Phone 1 window  
Saving your work  
When you are finished configuring settings, click the Save button (see figure 27) to save the changes.  
Speed Dial  
Figure 28. Speed Dial window  
Line 1 Speed Dial Settings  
Speed Dial Serv  
Enable Speed Dial Service.  
Speed Dial 1–8 Phone Number/IP Dialing  
Target 1–8 phone number (or URL) assigned to speed dial.  
Saving your work  
When you are finished configuring settings, click the Save Settings button (see figure 28) to save the changes.  
Speed Dial  
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Chapter 6 System  
Chapter contents  
Set Security Password ............................................................................................................................................51  
Web Page Protect ............................................................................................................................................51  
New Root Password ........................................................................................................................................51  
New User Password ........................................................................................................................................51  
Confirm new password ...................................................................................................................................51  
Saving your work ............................................................................................................................................51  
Configuration........................................................................................................................................................52  
Syslog Service ..................................................................................................................................................52  
Enable Syslog ............................................................................................................................................52  
Syslog Server .............................................................................................................................................52  
Debug Service ...........................................................................................................................................53  
Enable Debug ...........................................................................................................................................53  
Debug Server .............................................................................................................................................53  
Debug Connection Port ............................................................................................................................53  
NTP Service ....................................................................................................................................................53  
NTP Server ...............................................................................................................................................54  
Time Zone ................................................................................................................................................54  
Adjust clock for daylight savings ................................................................................................................54  
Saving your work ............................................................................................................................................54  
Service Access ........................................................................................................................................................54  
Enable HTTP .................................................................................................................................................54  
Enable Ping Reply ...........................................................................................................................................54  
Saving your work ............................................................................................................................................54  
Localization...........................................................................................................................................................55  
Call Progress Tones .........................................................................................................................................55  
Dial Tone ..................................................................................................................................................56  
Prompt Tone ............................................................................................................................................56  
Confirm Tone ...........................................................................................................................................56  
Holding Tone ...........................................................................................................................................56  
Busy Tone .................................................................................................................................................56  
Ring Back Tone ........................................................................................................................................56  
Off Hook Warning ...................................................................................................................................56  
Distinctive Ring Settings .................................................................................................................................57  
Supplementary Service Keys ............................................................................................................................58  
Call forward All .........................................................................................................................................58  
Call forward on Busy .................................................................................................................................58  
Call forward selective .................................................................................................................................58  
Call Waiting ..............................................................................................................................................58  
Incoming Call Block .................................................................................................................................58  
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6 • System  
Block Anonymous Calls ............................................................................................................................58  
Distinctive Ring ........................................................................................................................................58  
Warm Line ................................................................................................................................................58  
Do Not Disturb ........................................................................................................................................59  
IP Dialing .................................................................................................................................................59  
Speed Dialing ............................................................................................................................................59  
Income Caller ID ......................................................................................................................................59  
Self Caller ID Block ..................................................................................................................................59  
Calling Prefix Keys ..........................................................................................................................................59  
Call Return ...............................................................................................................................................59  
Warm Line ................................................................................................................................................59  
Speed Dial .................................................................................................................................................60  
Call Forward All ........................................................................................................................................60  
IP Dialing .................................................................................................................................................60  
Call Hold ..................................................................................................................................................60  
Call Waiting (call alternative) ....................................................................................................................60  
Call Conference ........................................................................................................................................60  
Call Conference Drop ...............................................................................................................................60  
Call Transfer .............................................................................................................................................60  
Voicemail access ........................................................................................................................................61  
Call Forward Busy Destination .................................................................................................................61  
Hotline .....................................................................................................................................................61  
Control Timer Values .....................................................................................................................................61  
Hook Flash Timer .....................................................................................................................................61  
SIP Session Timer value ............................................................................................................................61  
Conditional Call Forwarding Timer ..........................................................................................................62  
Warm Line Delay ......................................................................................................................................62  
Interdigit Timer ........................................................................................................................................62  
Offhook Idle Time ....................................................................................................................................62  
Offhook Warning tone time ......................................................................................................................62  
FXS Port .........................................................................................................................................................62  
FXS port Input Gain .................................................................................................................................62  
FXS port Output Gain ..............................................................................................................................62  
Caller ID Method .....................................................................................................................................62  
“Call Progress Tones” Synchronization .....................................................................................................62  
Ring Setting ....................................................................................................................................................63  
Ring Waveform .........................................................................................................................................63  
Ring Frequency .........................................................................................................................................63  
Ring Voltage .............................................................................................................................................63  
FXS Port Polarity Configuration .....................................................................................................................63  
Idle Polarity ...............................................................................................................................................63  
Caller Conn Polarity .................................................................................................................................63  
Saving your work ............................................................................................................................................63  
SNMP Configuration............................................................................................................................................64  
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6 • System  
SNMP Trap Configuration .............................................................................................................................64  
IP address ..................................................................................................................................................64  
Trap Community ......................................................................................................................................64  
SNMP Community Configuration .................................................................................................................64  
Read Community ......................................................................................................................................64  
Write Community ....................................................................................................................................64  
SNMP System Configuration .........................................................................................................................64  
System Description ...................................................................................................................................64  
System Object Id .......................................................................................................................................64  
Saving your work ............................................................................................................................................64  
Auto Upgrade........................................................................................................................................................65  
Routine Upgrade every xxx day(s) ...................................................................................................................65  
Enable Auto Upgrade ......................................................................................................................................65  
Auto Upgrade Protocol ...................................................................................................................................65  
Upgrade Server ...............................................................................................................................................65  
Auto Upgrade URL ........................................................................................................................................65  
Saving your work ............................................................................................................................................65  
Manual Upgrade....................................................................................................................................................66  
Reload ...................................................................................................................................................................67  
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6 • System  
Set Security Password  
Figure 29. Set Security Password window  
Two levels of system configuration are available: user level and system level. Access to each level is  
password controlled.  
Web Page Protect  
Enable or disable web access protection. When set to YES, a password will be required to access the SmartLink  
M-ATA web configuration interface.  
New Root Password  
Type the administrator’s password.  
New User Password  
Type the user’s password.  
Confirm new password  
Re-enter the password for confirmation.  
Saving your work  
When you are finished configuring security settings, click the Save Settings button to save the changes.  
Set Security Password  
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6 • System  
Configuration  
Figure 30. Configuration window  
Syslog Service  
Enable Syslog  
Enable or disable system logging. During normal operations, Syslog should be turned off. A sample Syslog  
record of a complete call is shown below.  
SYSLOG  
11-09-2005  
08:28:34 syslog: [1234] On-Hook [7190]  
11-09-2005 11:28:06 Local0.Info  
08:28:23 syslog: [1234] Call-Out [7190]  
11-09-2005 11:27:50 Local0.Info  
08:28:07 syslog: [1234] Call-Out [190]  
11-09-2005 11:16:32 Local0.Info  
08:16:49 syslog: [1234] On-Hook [555]  
11-09-2005 11:16:16 Local0.Info  
08:16:33 syslog: [1234] Call-Out [7190]  
11-09-2005 11:15:38 Mail.Emerg  
00:00:00 syslog: DownloadConfig:No, DownloadImage:No  
11-09-2005 11:15:36 Local0.Info 209.49.110.185 Jan 01  
00:00:00 syslog: Check Autoupgrade  
11:28:17  
Local0.Info  
209.49.110.185 Nov 09  
209.49.110.185 Nov 09  
209.49.110.185 Nov 09  
209.49.110.185 Nov 09  
209.49.110.185 Nov 09  
209.49.110.185 Jan 01  
Syslog Server  
Specify the syslog server IP address or DNS name. This feature specifies the server for logging SmartLink M-  
ATA system information and critical events.  
Configuration  
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6 • System  
Debug Service  
Enable Debug  
Enable or disable System Debug.  
Debug Server  
The debug server IP address and port. This specifies the server for logging SmartLink M-ATA debug informa-  
tion. Debug information can be sent to a syslog server. A sample record of debug output is shown below:  
SYSLOG  
07-07-2005 14:49:09 Local7.Debug 10.10.22.13 **EndPoint State: StateConnect ==> StateOnHook  
in src/common/endpoint.c: 333  
07-07-2005 14:49:09 Local0.Info 10.10.22.13 Jul 07 11:49:09 syslog: [usersjphone] On-Hook  
[100]  
07-07-2005 14:49:03 Local7.Debug 10.10.22.13 !!!! Handset 349b4 received event 52 in file src/  
common/fxs/ConnectFxs.c line 466  
07-07-2005 14:48:59 Local7.Debug 10.10.22.13 The EnvetString is f and length is 1.  
07-07-2005 14:48:59 Local7.Debug 10.10.22.13 **EndPoint State: StateWaiting ==> StateConnect  
in src/common/fxs/WaitingFxs.c: 116  
07-07-2005 14:48:59 Local7.Debug 10.10.22.13 call 468bc ==>CallChangeState():: from  
CALL_ALERT to CALL_CONNECT in file src/common/fxs/WaitingFxs.c line 114  
07-07-2005 14:48:59 Local7.Debug 10.10.22.13 APP rcv rsp 200 of req 32769  
07-07-2005 14:48:59 Local7.Debug 10.10.22.13 call 468bc ==>CallChangeState():: from  
CALL_OUTGOING to CALL_ALERT in file src/common/fxs/WaitingFxs.c line 58  
07-07-2005 14:48:59 Local7.Debug 10.10.22.13 APP rcv rsp 180 of req 32769  
07-07-2005 14:48:58 Local7.Debug 10.10.22.13 !!!! Handset 349b4 received event 26 in file src/  
common/fxs/WaitingFxs.c line 212  
07-07-2005 14:48:58 Local7.Debug 10.10.22.13 APP rcv rsp 100 of req 32769  
07-07-2005 14:48:58 Local7.Debug 10.10.22.13 **EndPoint State: StateOffHook ==> StateWaiting  
in src/common/fxs/OffHookFxs.c: 418  
07-07-2005 14:48:58 Local7.Debug 10.10.22.13 Dial numbers is 100  
07-07-2005 14:48:58 Local0.Info 10.10.22.13 Jul 07 11:48:58 syslog: [usersjphone] Call-Out  
[100]  
07-07-2005 14:48:58 Local7.Debug 10.10.22.13 call 0 ==>CallChangeState():: from CALL_IDLE to  
CALL_OUTGOING in file src/common/call.c line 80  
07-07-2005 14:48:58 Local7.Debug 10.10.22.13 Codec[2]=8  
07-07-2005 14:48:58 Local7.Debug 10.10.22.13 Codec[1]=18  
07-07-2005 14:48:58 Local7.Debug 10.10.22.13 Codec[0]=0  
07-07-2005 14:48:54 Local7.Debug 10.10.22.13 The EnvetString is 100 and length is 3.  
07-07-2005 14:48:53 Local7.Debug 10.10.22.13 The EnvetString is 10 and length is 2.  
07-07-2005 14:48:53 Local7.Debug 10.10.22.13 The EnvetString is 1 and length is 1.  
07-07-2005 14:48:51 Local7.Debug 10.10.22.13 **EndPoint State: StateOnHook ==> StateOffHook  
in src/common/fxs/OnHookFxs.c: 55  
Debug Connection Port  
The port number of the debug server to be used for receiving debug messages from the SmartLink M-ATA.  
Use port 412 to send debug output to a syslog server.  
NTP Service  
The network time protocol (NTP) synchronizes timekeeping among a set of distributed time servers and cli-  
ents. An NTP client synchronizes the local clock with some other time source, usually an NTP server. A list of  
public NTP servers is available at http://ntp.isc.org/bin/view/Servers/WebHome.  
Configuration  
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6 • System  
NTP Server  
Specify the IP address of the NTP server.  
Time Zone  
Select the GMT time zone for your location. For help in determining the time zone, go to the UTC/GMT  
Conversion website at http://www.dxing.com/utcgmt.htm.  
Adjust clock for daylight savings  
Select Yes if you want the M-ATA to automatically compensate for daylight savings time.  
Saving your work  
When you are finished configuring settings, click the Save button to save the changes.  
Service Access  
Figure 31. Service Access window  
Enable HTTP  
When checked access to the web configuration interface (HTTP) of the SmartLink M-ATA through the WAN  
interface port is enabled.  
Note If the Enable HTTP option is not checked, your WAN service provider will  
no longer be able to access the SmartLink M-ATA to make  
configuration changes.  
Enable Ping Reply  
When checked, the SmartLink M-ATA will reply to ping requests received on the WAN port. If the option is  
not checked, the SmartLink M-ATA will not respond to ping requests received on the WAN port.  
Saving your work  
When you are finished configuring settings, click the Save Service Access Settings button to save the changes.  
Service Access  
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6 • System  
Localization  
The Localization window contains the following sections:  
• Call Progress Tones (see figure 32 on page 56)  
• Distinctive Ring Setting (see figure 33 on page 57)  
• Supplementary Service Keys (see figure 34 on page 58)  
• Control Timer Values (see figure 36 on page 61)  
• FXS Port (see figure 37 on page 62)  
• Ring Setting (see figure 38 on page 63)  
• FXS Port Polarity (see figure 39 on page 63)  
Note After configuring the sections, click the Save button (see figure 39 on  
page 63) to save the new configuration.  
Call Progress Tones  
The dialtone, confirmation, busy, ringback and offhook warning call progress tones that are played to the  
handset can be set manually or the tones will be set automatically to the country specified under Call ID  
method if the checkbox, Call Progress Tones synchronization has been selected.  
To set the call progress tones manually specify:  
[frequency 1]@[Energy 1]+[frequency 2]@[Energy 2]#ON([ms]),OFF([ms]),R  
Where:  
• Frequency 1 and frequency 2 are the frequency of the tone to be played.  
• Energy 1 and energy 2 are the energy level of the tone to be played in dBm.  
• ON(ms) is the duration that the tone will be played in milliseconds.  
• OFF(ms) is the duration of the pause between cycles of playing the tone.  
• R indicates the tone should be repeated using the ON and OFF durations specified  
Localization  
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6 • System  
To specify a 350-Hz and 480-Hz tone that will be played at 15 dB for one second and then pause for 0.5 sec-  
onds, you would specify:  
350@-15+480@-15#ON(1000),OFF(500),R  
The following example would repeat playing of a tone of 280 Hz at -8 dBm for 0.3 seconds with a pause of 0.1  
second and a tone of 550 Hz for 0.8 seconds with a pause of 0.15 seconds.  
280@-8+550@-20#ON(300),OFF(100),ON(800),OFF(150),R  
Figure 32. Call Progress Tones section of Localization window  
Dial Tone  
Played when prompting the user to enter a phone number.  
Prompt Tone  
Played when prompting the user to enter a call forward phone number.  
Confirm Tone  
This should be a brief tone to notify the user that the last input value has been accepted.  
Holding Tone  
Indicate to the local user that the far end has placed the call on hold.  
Busy Tone  
Played when a 486 RSC is received for an outbound call.  
Ring Back Tone  
Played for an outbound call when the far end is ringing.  
Off Hook Warning  
Played when the subscriber does not place the handset on the cradle properly.  
Localization  
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6 • System  
Distinctive Ring Settings  
The SmartLink M-ATA Distinctive Ring Settings window (see figure 33) enables you to specify up to 8 sets of  
distinctive ring cadences.  
Figure 33. Distinctive Ring Setting section of Localization window  
The following is a sample ring cadence pattern configuration:  
Timeval ::= time in milliseconds  
Repeatval ::= # of cycles to repeat  
Tonename ::= "RING_0" | "RING_1" | "RING_2" | "RING_3" | "RING_4"  
| "RING_5" | "RING_6" | "RING_7" | "RING_8" | "RING_9"  
Idle ::= "IDLE"  
Active ::= "ON" | "OFF"  
Inactive ::= Idle "(" Timeval ")"  
Active ::= Active "(" Timeval ")"  
Sequence ::= Active | Active "," Sequence  
Repetition ::= "[" Sequence "]" Repeatval  
Repeat ::= "R"  
Cycle ::= Sequence | Repetition  
Fullsequence ::= Cycle | Cycle "," Fullsequence  
Cadence ::= Fullsequence | Fullsequence "," Repeat | Fullsequence  
"," Inactive "," Repeat  
Ring ::= Cadence  
Note The Bellcore standard ring cadence patterns are shown in table 2.  
Table 2. Bellcore standard ring cadence patterns  
Name  
RING_0  
Value  
ON(2000), IDLE(4000), R  
RING_1  
RING_2  
RING_3  
RING_4  
RING_5  
ON(800), OFF(400), ON(800), IDLE(4000), R  
ON(400),OFF(200)]2,ON(800),IDLE(4000),R  
ON(300), OFF(200), ON(1000), OFF(200), ON(300), IDLE(4000), R  
ON(500)  
Localization  
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6 • System  
Supplementary Service Keys  
Supplementary Service Keys are key sequences that can enable and disable certain calling features from an analog  
phone handset attached to the SmartLink M-ATA.  
Note The supplementary service keys must begin with a ‘*’,’#’ character, or f (flash  
hook) and follow a 1 or 2 numeric digit(s).  
Figure 34. Supplementary Service Keys section of Localization Window  
Call forward All  
Enables or disables the unconditional call forwarding feature.  
Call forward on Busy  
Enables or disables the call forwarding on busy feature.  
Call forward selective  
Enables or disables the call forwarding on busy feature.  
Call Waiting  
Enables or disables the call waiting feature.  
Incoming Call Block  
Enables or disables the blocking of incoming calls based on the phone number of the caller feature.  
Block Anonymous Calls  
Enables or disables the blocking of incoming calls that are using the anonymous caller ID feature.  
Distinctive Ring  
Enables or disables the distinctive ring tones based on the phone number of the calling party feature.  
Warm Line  
Enables or disables the warm line calling feature.  
Localization  
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6 • System  
Do Not Disturb  
Enables or disables the do not disturb feature.  
IP Dialing  
Enables or disables dialing by IP address.  
Speed Dialing  
Enables or disables the speed dialing feature.  
Income Caller ID  
Enables or disables the display of incoming caller ID feature.  
Self Caller ID Block  
Enables or disables the blocking of transmission of caller ID feature for outgoing calls.  
Calling Prefix Keys  
Calling Prefix Keys and other configuration parameters define the behavior of the calling feature.  
Note Following function key must be start by ‘*’,’#’ character, or f (flash hook)  
and follow a 1 or 2 numeric digit(s).  
Figure 35. Calling Prefix Keys section of Localization Window  
Call Return  
Automatically places a call to the number of the last call received.  
Warm Line  
Configures the number to call automatically after a delay period once the telephone goes off hook. To config-  
ure the warm line number enter the calling prefix key (*70 is the factory default), the number to dial and then  
on hook the phone. You will hear a second dial tone after entering the calling prefix key. Before using warm-  
line calling it must be enabled using the activate sequence defined in the supplementary service table.  
Example:  
*7013019751000 and on-hook the phone. When the handset is lifted, 301951000 will be called if another  
number is not entered within the delay period specified under System > Localization.  
Localization  
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6 • System  
Speed Dial  
Configures speed dialing keys. To configure speed dialing numbers enter the calling prefix key (*71 is the fac-  
tory default), the speed dial key, the number to dial and then on hook the phone. You will hear a second dial  
tone after entering the calling prefix key. Speed dial calling must be enabled using the activate sequence defined  
in the supplementary service table.  
Example:  
*7123019751000 and on-hook the phone. When 2 is pressed on the telephone key pad, 3019751000 will  
be called.  
Call Forward All  
Configures the number to unconditionally forward all calls to. To configure call forward all enter the calling  
prefix key (*73 is the factory default), the number to dial and then on hook the phone. You will hear a second  
dial tone after entering the calling prefix key. Before using, Call Forward All must be enabled using the activate  
sequence defined in the supplementary service table.  
Example:  
*733019751000 and on-hook the phone. All calls received will forward to 3019751000.  
IP Dialing  
Allows direct calling using an IP address. To use calling by IP address enter the calling prefix key (*72 is the fac-  
tory default), the * key, the IP address using the * key to between octets of the IP address, the * key and the  
port number. You will hear a second dial tone after entering the calling prefix key. Before using direct IP  
address dialing must be enabled using the activate sequence defined in the supplementary service table.  
Example:  
To place a call to IP address 192.168.1.20:5061 enter *73*192*168*1*20*5060.  
Call Hold  
Configures the key sequence to place a call on call on hold – The factory default is flash hook 1.  
Call Waiting (call alternative)  
Configures the key sequence to switch between calls. The factory default is flash hook *.  
Call Conference  
Configures the key sequence to conference two calls together. The factory default is flash hook 7.  
Call Conference Drop  
Configures the key sequence to drop the last call that was added to the conference the conference. The factory  
default is flash hook 8.  
Call Transfer  
Configures the key sequence for call transfer. The factory default is flash hook 4.  
Localization  
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6 • System  
Voicemail access  
Configures the key sequence for call for voicemail access. The factory default is flash hook *86. If the voicemail  
key sequence is entered on the phone a call will automatically be placed to the configured service provider  
using the configured authentication information.  
Call Forward Busy Destination  
Configures the number to forward calls to when busy. To configure call forward busy enter the calling prefix  
key (*74 is the factory default), the number to dial and then on hook the phone. You will hear a second dial  
tone after entering the calling prefix key. Before using, call forward busy must be enabled using the activate  
sequence defined in the supplementary service table.  
Example:  
*743019751000 and on-hook the phone. All calls received will forward to 3019751000 when the phone  
is busy.  
Hotline  
Configures the number to call when the telephone goes off hook. To configure the hotline number enter the  
calling prefix key (*75 is the factory default), the number to dial and then on hook the phone. You will hear a  
second dial tone after entering the calling prefix key. Before using hotline calling it must be enabled using the  
activate sequence defined in the supplementary service table.  
Example:  
*753019751000 and on-hook the phone. When the handset is lifted, 3019751000 will immediately be called.  
Control Timer Values  
Figure 36. Control Timer Values section of Localization window  
Hook Flash Timer  
Maximum on-hook time before off-hook to qualify as hookflash. More than this value and the on-hook event  
is treated as on-hook (hanging up the call).  
Minimum on-hook time before off-hook to qualify as hookflash. At less than this value, the on-hook event  
is ignored.  
SIP Session Timer value  
The amount of time the SmartLink M-ATA will wait during an active call to send repeated re-invites on active  
calls to allow the SIP server to determine the status of a call.  
Localization  
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Conditional Call Forwarding Timer  
Specified a time period as a call forward condition. After the number of seconds specified, the conditional call  
forwarding process will be performed.  
Warm Line Delay  
Specify a time period as a delay time for warm line dialing. If warm line is enabled, then the SmartLink M-ATA  
will wait this amount of time after the handset is off-hook before dialing the warm line phone number.  
Interdigit Timer  
The number of seconds the SmartLink M-ATA will wait for the caller to input a subsequent digit of the dialed  
number. If the timer value is exceeded before the dial plan is matched (see section “Gateway Settings” on  
page 37), the busy tone will be played to the caller.  
Offhook Idle Time  
If the handset is off-hook with no dialing activity for longer than the time specified, then the busy tone will be  
played. The default is 6000 ms (6 seconds).  
Offhook Warning tone time  
If the handset is off-hook with no dialing activity for longer than the time specified, then the off-hook warning  
tone will be played. The default is 12000 ms (12 seconds). This value should be greater than the off-hook  
idle time (see section “Offhook Idle Time”).  
FXS Port  
Choose the correct country for a proper impedance match.  
Figure 37. FXS Port Polarity Configuration section of Localization window  
FXS port Input Gain  
Adjust the input gain level for FXS port.  
FXS port Output Gain  
Adjust the output gain level for FXS port.  
Caller ID Method  
Specifies the country-specific Caller ID format.  
“Call Progress Tones” Synchronization  
When “Call Progress Tones” Synchronization is selected, the Caller ID presentation method value is used to auto-  
matically set the county-specific call progress tones.  
Localization  
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6 • System  
Ring Setting  
Figure 38. Ring Setting section of Localization window  
Ring Waveform  
Specify the ring tone waveform.  
Ring Frequency  
Specify the ring tone frequency.  
Ring Voltage  
Specify the ring tone voltage.  
FXS Port Polarity Configuration  
Figure 39. FXS Port Polarity section of Localization window  
Idle Polarity  
Polarity before call connected.  
Caller Conn Polarity  
Polarity after outbound call connected.  
Saving your work  
When you are finished configuring settings, click the Save button (see figure 39) to save the changes.  
Localization  
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6 • System  
SNMP Configuration  
Figure 40. SNMP Configuration window  
SNMP Trap Configuration  
IP address  
Trap host IP address.  
Trap Community  
The community name used by the SNMP manager to verify traps. The default value is public.  
SNMP Community Configuration  
Read Community  
The community name used by the SNMP manager when reading SNMP data items from a client MIB. The  
default value is public.  
Write Community  
The community name used by the SNMP manager when setting SNMP data items in a client’s MIB. The  
default value is public.  
SNMP System Configuration  
System Description  
Description of the unit (e.g. “John’s phone”)  
System Object Id  
A vendor’s enterprise ID  
Saving your work  
When you are finished configuring settings, click the Save SNMP Settings button to save the changes.  
SNMP Configuration  
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6 • System  
Auto Upgrade  
The SmartLink M-ATA family includes a configuration and firmware download manager server that allows for  
the updating of large numbers of SmartLink M-ATAs from a central location. By factory default, all SmartLink  
M-ATA units are set with auto-update on and to access the Patton auto-update server. Many of Patton’s car-  
rier customers have chosen to setup their own auto-update server to provide service specific information for  
their end users. Patton recommends that end users do not change the auto-update server or set “Enable auto-  
upgrade” to “NO” without consulting with their service provider.  
Figure 41. AutoUpgrade window  
Routine Upgrade every xxx day(s)  
If selected, the SmartLink M-ATA will check for automatically check for updates at system reload time and on  
a periodic basis based on the number of days selected.  
Enable Auto Upgrade  
Enable or disable auto upgrade—If enabled, the SmartLink M-ATA will automatically check the upgrade  
server for new system firmware and software upon reload, power cycle, or when the routine upgrade  
interval expires.  
Auto Upgrade Protocol  
Select the protocol for auto upgrade  
Upgrade Server  
Specify the auto upgrade server IP address  
Auto Upgrade URL  
Specify the auto upgrade server by URL. This field is dependent on the auto upgrade service package installa-  
tion. The default value is iadmgr.  
Saving your work  
When you are finished configuring settings, click the Save AutoUpgrade button to save the changes.  
Auto Upgrade  
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6 • System  
Manual Upgrade  
For both HTTP and TFTP methods, the device will reboot itself into the downloader mode if the main appli-  
cation is executing, and proceed with the ROM file download and permanent write of the application to the  
device’s flash memory. During download of new firmware images, the LEDs on the SmartLink M-ATA will  
flash sequentially. Typically, HTTP downloads take about 5–10 minutes. After the download is completed, the  
download status page will be displayed.  
Figure 42. Manual Upgrade window  
Manual Upgrade  
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6 • System  
Reload  
Figure 43. Reload window  
Reloading the system will terminate all network connections and  
restart your browser connection.  
CAUTION  
Chose the Reload and execute Main Application option, for execution of the main application which you have  
configure, once you reload the system.  
Chose the Reload and execute Downloader Application option, to being downloading, once you reload  
the system.  
Reload  
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Chapter 7 Documentation  
Chapter contents  
Introduction..........................................................................................................................................................69  
68  
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7 • Documentation  
Introduction  
Clicking the Documentation link (see figure 44) connects to the Patton website to display the most current ver-  
sion of the SmartLink M-ATA Getting Started Guide in portable document format (PDF).  
Figure 44. Documentation link  
Introduction  
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Chapter 8 Logout  
Chapter contents  
Introduction..........................................................................................................................................................71  
70  
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SmartLink M-ATA Getting Started Guide  
8 • Logout  
Introduction  
Clicking Logout (see figure 45) displays Logout—Sure to Logout?.  
If you want to exit from the SmartLink management utility, click the Logout button (see figure 45).  
Figure 45. Logout window  
You will be returned to the password verification page (see figure 46).  
Figure 46. Password verification page  
Introduction  
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Chapter 9 Contacting Patton for assistance  
Chapter contents  
Introduction..........................................................................................................................................................73  
Contact information..............................................................................................................................................73  
Patton support headquarters in the USA .........................................................................................................73  
Alternate Patton support for Europe, Middle East, and Africa (EMEA) ..........................................................73  
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................73  
Warranty coverage ..........................................................................................................................................74  
Out-of-warranty service .............................................................................................................................74  
Returns for credit ......................................................................................................................................74  
Return for credit policy .............................................................................................................................74  
RMA numbers ................................................................................................................................................74  
Shipping instructions ................................................................................................................................74  
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9 • Contacting Patton for assistance  
Introduction  
This chapter contains the following information:  
• “Contact information”—describes how to contact Patton technical support for assistance.  
• “Warranty Service and Returned Merchandise Authorizations (RMAs)”—contains information about the  
RAS warranty and obtaining a return merchandise authorization (RMA).  
Contact information  
Patton Electronics offers a wide array of free technical services. If you have questions about any of our other  
products we recommend you begin your search for answers by using our technical knowledge base. Here, we  
have gathered together many of the more commonly asked questions and compiled them into a searchable  
database to help you quickly solve your problems.  
.
Consumers that received the SmartLink in conjunction with tele-  
phony services from a VoIP service provider are encouraged to  
use the service provider as a primary point of contact for resolv-  
IMPORTANT  
ing problems.  
Patton support headquarters in the USA  
• Online support: available at www.patton.com  
• E-mail support: e-mail sent to [email protected] will be answered within 1 business day  
• Telephone support: standard telephone support is available five days a week—from 8:00 am to  
5:00 pm EST (1300 to 2200 UTC/GMT)—by calling +1 (301) 975-1007  
• Toll-Free VoIP support: call sip:[email protected] with a VoIP SIP client  
• Fax: +1 (253) 663-5693  
Alternate Patton support for Europe, Middle East, and Africa (EMEA)  
• Online support: available at www.patton-inalp.com  
• E-mail support: e-mail sent to [email protected] will be answered within 1 business day  
• Telephone support: standard telephone support is available five days a week—from 8:00 am to  
5:00 pm CET (0900 to 1800 UTC/GMT)—by calling +41 (0)31 985 25 55  
• Toll-Free VoIP support: call sip:[email protected] with a VoIP SIP client  
• Fax: +41 (0)31 985 25 26  
Warranty Service and Returned Merchandise Authorizations (RMAs)  
Patton Electronics is an ISO-9001 certified manufacturer and our products are carefully tested before ship-  
ment. All of our products are backed by a comprehensive warranty program.  
Note If you purchased your equipment from a Patton Electronics reseller, ask your  
reseller how you should proceed with warranty service. It is often more con-  
Introduction  
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9 • Contacting Patton for assistance  
venient for you to work with your local reseller to obtain a replacement.  
Patton services our products no matter how you acquired them.  
Warranty coverage  
Our products are under warranty to be free from defects, and we will, at our option, repair or replace the prod-  
uct should it fail within one year from the first date of shipment. Our warranty is limited to defects in work-  
manship or materials, and does not cover customer damage, lightning or power surge damage, abuse, or  
unauthorized modification.  
Out-of-warranty service  
Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no  
longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or other catastro-  
phes may require replacement.  
Returns for credit  
Customer satisfaction is important to us, therefore any product may be returned with authorization within 30  
days from the shipment date for a full credit of the purchase price. If you have ordered the wrong equipment or  
you are dissatisfied in any way, please contact us to request an RMA number to accept your return. Patton is  
not responsible for equipment returned without a Return Authorization.  
Return for credit policy  
• Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.  
• 30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase price).  
• Over 60 days: Products will be accepted for repairs only.  
RMA numbers  
RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:  
• Completing a request on the RMA Request page in the Support section at www.patton.com  
• By calling +1 (301) 975-1007 and speaking to a Technical Support Engineer  
• By sending an e-mail to [email protected]  
All returned units must have the RMA number clearly visible on the outside of the shipping container. Please use  
the original packing material that the device came in or pack the unit securely to avoid damage during shipping.  
Shipping instructions  
The RMA number should be clearly visible on the address label. Our shipping address is as follows:  
Patton Electronics Company  
RMA#: xxxx  
7622 Rickenbacker Dr.  
Gaithersburg, MD 20879-4773 USA  
Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return  
shipping costs.  
Warranty Service and Returned Merchandise Authorizations (RMAs)  
74  
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Appendix A Compliance information  
Chapter contents  
Compliance...........................................................................................................................................................76  
EMC Compliance: ..........................................................................................................................................76  
Safety Compliance ..........................................................................................................................................76  
Radio and TV Interference (FCC Part 15) ............................................................................................................76  
CE Notice (Declarations of Conformity)...............................................................................................................76  
75  
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SmartLink M-ATA Getting Started Guide  
A • Compliance information  
Compliance  
EMC Compliance:  
FCC Part 15, Class B  
EN55022, Class B  
EN55024  
Safety Compliance  
EN60950-1  
Radio and TV Interference (FCC Part 15)  
This equipment generates and uses radio frequency energy, and if not installed and used properly—that is, in  
strict accordance with the manufacturer's instructions—may cause interference to radio and television recep-  
tion. This equipment has been tested and found to comply with the limits for a Class B computing device in  
accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reason-  
able protection from such interference in a commercial installation. However, there is no guarantee that inter-  
ference will not occur in a particular installation. If the equipment causes interference to radio or television  
reception, which can be determined by disconnecting the cables, try to correct the interference by one or more  
of the following measures: moving the computing equipment away from the receiver, re-orienting the receiving  
antenna, and/or plugging the receiving equipment into a different AC outlet (such that the computing equip-  
ment and receiver are on different branches).  
CE Notice (Declarations of Conformity)  
We certify that the apparatus identified in this document conforms to the requirements of Council Directive  
1999/5/EC on the approximation of the laws of the member states relating to Radio and Telecommunication  
Terminal Equipment and the mutual recognition of their conformity.  
The safety advice in the documentation accompanying this product shall be obeyed. The conformity to the  
above directive is indicated by the CE sign on the device.  
Compliance  
76  
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Appendix B Specifications  
Chapter contents  
Voice Connectivity................................................................................................................................................78  
Connectivity..........................................................................................................................................................78  
Voice Processing (signalling dependent) ................................................................................................................78  
Fax and Modem Support.......................................................................................................................................78  
Voice Services/Features..........................................................................................................................................79  
IP Services .............................................................................................................................................................79  
Management .........................................................................................................................................................79  
Operating Environment ........................................................................................................................................79  
System...................................................................................................................................................................79  
77  
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SmartLink M-ATA Getting Started Guide  
B • Specifications  
Voice Connectivity  
2-wire Loopstart, RJ-11/12  
Short haul loop 1.1 km @3REN  
Caller-ID Type-1/2 FSK and ITU V.23/Bell 202 generation  
Connectivity  
1 10/100 Full Duplex/Autosensing Ethernet RJ-45  
Voice Processing (signalling dependent)  
SIP  
MGCP  
• Packet Cable NCS 1.0  
• IETF MGCP 1.0  
Voice codes  
• G.711 A-Law/µ-Law (64 kbps)  
• G.726 (ADPCM 40, 32, 24, 16 kbps)  
• G.723.1 (5.3 or 6.3 kbps)  
• G.729ab (8 kbps)  
G.168 echo cancellation  
2 parallel voice connections  
DTMF detection and generation  
Carrier tone detection and generation  
Silence suppression and comfort noise  
Configurable dejitter buffer  
DTFM in-band & out-of-band  
Configurable transmit packet length  
RTP/RTCP (RFC 1889)  
Fax and Modem Support  
G.711 transparent FAX  
T.38 Fax relay (9.6 k, 14.4 k)  
Voice Connectivity  
78  
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SmartLink M-ATA Getting Started Guide  
B • Specifications  
Voice Services/Features  
Call forwarding  
Call transfer  
Call hold  
Call waiting  
3-way calling  
IP Services  
IPv4 M-ATA; RIPv1, v2 (RFC 1058 and 2453)  
IP filtering  
NAPT  
NTP  
DHCP client & server  
PPPoE  
ICMP redirect (RFC 792); Packet fragmentation  
DiffServe/ToS set or queue per header bits  
Management  
Browser configuration interface  
Voice prompt configuration  
TFTP configuration & firmware loading  
SNMP v2 agent (MIB II and private MIB)  
Operating Environment  
Operating temperature: 0–40°C (32–104°F)  
Operating humidity: 5–80% (non condensing)  
System  
Power: 100–240 VAC (50/60 Hz)  
Voice Services/Features  
79  
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Appendix C Dial plans  
Chapter contents  
Introduction..........................................................................................................................................................81  
Sample Dial Plans..................................................................................................................................................81  
Simple Dial Plan .............................................................................................................................................81  
Non-dialed Line Dial Plan ..............................................................................................................................81  
Complex Dial Plan .........................................................................................................................................81  
80  
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SmartLink M-ATA Getting Started Guide  
C • Dial plans  
Introduction  
The MGCP and SIP code will allow provisioning (via web browser) of the dial plan. A dial plan gives the unit  
a map to determine when a complete number has been entered and should be passed to the SIP server or gate-  
keeper for resolution into a destination IP address. Dial plans are expressed using the same syntax as used by  
MGCP NCS specification.  
The formal syntax of the dial plan is described by the following notation:  
Digit ::= "0" | "1" | "2" | "3" | "4" | "5" | "6" | "7" | "8" | "9"  
Timer ::= "T" | "t"  
Letter ::= Digit | Timer | "#" | "*" | "A" | "a" | "B" | "b" | "C" | "c"| "D" | "d"  
Range ::= "X" | "x" -- matches any digit  
| "[" Letters "]" -- matches any of the specified letters  
Letters::= Subrange | Subrange Letters  
Subrange::= Letter -- matches the specified letter  
| Digit "-" Digit -- matches any digit between first and last  
Position::= Letter | Range  
StringElement::= Position -- matches any occurrence of the position  
| Position "." -- matches an arbitrary number of occurrences  
including 0  
String ::= StringElement | StringElement String  
StringList::= String | String "|" StringList  
DialPlan::= String | "(" StringList ")"  
A dial plan, according to this syntax, is defined either by a (case insensitive) string or by a list of strings. Regard-  
less of the above syntax a timer is only allowed if it appears in the last position in a string (12T3 is not valid).  
Each string is an alternate numbering scheme. The unit will process the dial plan by comparing the current dial  
string against the dial plan, if the result is under qualified (partial matches at least one entry) then it will do  
nothing further. If the result matches or is over-qualified (no further digits could possibly produce a match)  
then send the string to the gatekeeper and clear the dial string. The Timer T is activated when it is all that is  
required to produce a match. The period of timer T is 4 seconds. For example a dial plan of (xxxT|xxxxx) will  
match immediately if 5 digits are entered, it will also match after a 4 second pause when 3 digits are entered.  
Sample Dial Plans  
Simple Dial Plan  
Allows dialing of 7-digit numbers (e.g. 5551234) or an operator on 0. Dial plan is (0T|xxxxxxx)  
Non-dialed Line Dial Plan  
As soon as handset is lifted the unit contacts the gatekeeper (used for systems where DTMF detection is done  
in-call). Dial plan is (x.) i.e. match against 0 (or more) digits. Note: the dot ‘.’  
Complex Dial Plan  
• Local operator on 0, long distance operator on 00  
• 4-digit local extension number starting with 3, 4, or 5  
• 7-digit local numbers are prefixed by an 8  
Introduction  
81  
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SmartLink M-ATA Getting Started Guide  
C • Dial plans  
• 2-digit star services (e.g. 69)  
• 10-digit long distance prefixed by 91  
• International numbers starting with 9011+variable number of digits.  
Dial plan for this is:  
(0T|00T|[3-5]xxx|8xxxxxxx|*xx|91xxxxxxxxxx|9011x.T)  
Sample Dial Plans  
82  
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Appendix D Calling Features  
Chapter contents  
Introduction..........................................................................................................................................................84  
83  
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SmartLink M-ATA Getting Started Guide  
D • Calling Features  
Introduction  
The SmartLink M-ATA family supports advanced calling features that can be turned on and off from phones  
attached to the SmartLink M-ATA (see table 3).  
Note Your telephony service provider must enable your service for these calling  
features to work.  
Note F in table 3 refers to the hook flash event.  
Table 3. Calling features  
Feature  
Keypad  
Feature  
Call Retrieve  
Keypad  
Call Hold  
F1  
F*  
Conference  
F7  
Conference Drop  
F8  
Call Transfer  
F4  
Do not Disturb ON  
Distinctive ON  
Call Waiting ON  
*82  
*90  
*91  
*92  
*93  
*94  
*95  
*96  
*97  
*98  
*99  
*80  
*81  
*60  
*70  
Do not Disturb OFF  
Distinctive OFF  
Call Waiting OFF  
#82  
#90  
#91  
#92  
#93  
#94  
#95  
#96  
#97  
#98  
#99  
#80  
#81  
Incoming Caller ID Display ON  
Self Caller ID Block Service ON  
Anonymous Call Reject ON  
Incoming Call Block ON  
Call Forward Selective ON  
Call Forward All ON  
Call Forward Busy ON  
Warm Line ON  
Incoming Caller ID Display OFF  
Self Caller ID Block Service OFF  
Anonymous Call Reject OFF  
Incoming Call Block OFF  
Call Forward Selective OFF  
Call Forward All OFF  
Call Forward Busy OFF  
Warm Line OFF  
IP Dialing ON  
Speed Dialing ON  
Call Return  
Config Warm Line Number  
IP Dialing OFF  
Speed Dialing OFF  
(*70yyyyy where yyyyy = number to call)  
Config Speed Dialing Number  
(*71xyyyyy where x = speed dial key  
and yyyyy = number to call)  
Config IP Dialing  
(*72xxx*xxx*xxx*xxx*yyyy where xxx = IP  
address and yyyy = optional port number)  
Set Call Forward Number  
(Wait for 3 short confirmation tones  
before hanging up)  
Access Voicemail  
Introduction  
*71  
*72  
*73  
*86  
84  
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Appendix E Voice prompt configuration  
Chapter contents  
Introduction..........................................................................................................................................................86  
Accessing the voice prompt .............................................................................................................................86  
Existing voice prompt configuration ...............................................................................................................86  
85  
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SmartLink M-ATA Getting Started Guide  
E • Voice prompt configuration  
Introduction  
The M-ATA provides the ability to review and set the network configuration parameters using the handset of  
an attached analog telephone handset.  
By default from the factory, DHCP is enabled and an IP address is not configured.  
The M-ATA must be power cycled or reloaded after changing any of the network settings. Menu selection item  
Network Status will not reflect setting changes until after M-ATA is reloaded or power cycled.  
Note Configuration of these settings can result in loss of connectivity to the M-  
ATA on the local LAN.  
Accessing the voice prompt  
Dial **** from the analog handset to reach the main menu.  
Existing voice prompt configuration  
On hook the analog phone.  
Access Main Menu  
Announcement/  
Function  
Voice Prompt  
User input  
Code  
Selection  
****  
Main Menu Plays main  
menu selections  
Patton SmartLink Con- Enter selection code  
figuration Main Menu  
100# Network status Plays DHCP setting, IP  
address, gateway IP  
100# Network status  
None.  
address and IP network  
mask setting  
110#  
120#  
DHCP setting Enables or  
Disables DHCP  
110# DHCP Settings  
120# Set IP Address  
1# to enable DHCP  
2# to disable DHCP or “#” to  
return to the main menu  
Use “*” to instead of “.”, and  
“#” to end.  
IP address  
setting  
Sets IP address of  
the M-ATA  
Ex: 172*16*230*227# or  
“#” to return to the main  
menu  
130#  
140#  
150#  
Gateway  
setting  
Sets the gateway router IP 130# Set gateway  
address router IP address  
Use “*” to instant of “.”, and  
“#” to end or “#” to return to  
the main menu  
Use “*” to instant of “.”, and  
“#” to end or “#” to return to  
the main menu  
Net mask  
setting  
Set the IP network mask 140# Set IP  
network mask  
Reload  
Immediately reloads  
the SmartLink  
None  
None  
Introduction  
86  
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