Installation Guide
Home Network System
Window/Door Sensor
Model No.
KX-HNS101
Thank you for purchasing a Panasonic product.
This document explains how to install the window/door sensor
properly.
For details about how to use the system, refer to the User’s Guide
(page 17).
Please read this document before using the unit and save it for future
reference.
For assistance, visit our Web site: www.panasonic.com/support
for customers in the U.S.A. or Puerto Rico.
Printed in China
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Introduction
Accessory information
Supplied accessories
No. Accessory item/Part number
Quantity
Battery*1
A
B
C
1
4
3
Mounting double-sided tapes*3
for battery information.
*2 2 screws for the sensor unit and 2 screws for the magnet unit
*3 2 pieces of tape for the sensor unit: PNHS1620Z
1 piece of tape for the magnet unit: PNHS1621Z
A
B
C
Other information
R Design and specifications are subject to change without notice.
R The illustrations in these instructions may vary slightly from the actual product.
Trademarks
R iPhone and iPad are registered trademarks of Apple Inc.
R Android™ is a trademark of Google Inc.
3
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Important Information
are swallowed, seek medical advice
immediately.
About this system
This system is an auxiliary system; it is
not designed to provide complete
protection from property loss.
Operating safeguards
R Do not disassemble the product.
Panasonic will not be held responsible
in the event that property loss occurs
while this system is in operation.
Medical
R Consult the manufacturer of any
personal medical devices, such as
pacemakers or hearing aids, to
determine if they are adequately
shielded from external RF (radio
frequency) energy. DECT features
operate between 1.92 GHz and
1.93 GHz with a peak transmission
power of 115 mW.
R Do not use the product in health
care facilities if any regulations
posted in the area instruct you not to
do so. Hospitals or health care
facilities may be using equipment
that could be sensitive to external
RF energy.
For your safety
To prevent severe injury and loss of life/
property, read this section carefully
before using the product to ensure
proper and safe operation of your
product.
WARNING
Power connection
R Use only the power source marked
on the product.
R Do not connect non-specified
devices.
CR Lithium battery
R Do not recharge, disassemble,
remodel, heat or throw it into fire.
R Do not touch the terminals
and
Installation
with metal objects.
R Risk of explosion if battery is
replaced by an incorrect type.
Dispose of used battery according to
local regulations.
R If any electrolyte should come into
contact with your hands or clothes,
wash it off thoroughly with water.
R If any electrolyte should come into
contact with your eyes, never rub
your eyes. Rinse your eyes
R To prevent the risk of fire or
electrical shock, do not expose the
product to rain or any type of
moisture.
R Do not place or use this product
near automatically controlled
devices such as automatic doors
and fire alarms. Radio waves
emitted from this product may cause
such devices to malfunction
resulting in an accident.
thoroughly with water, and then
consult a doctor.
R Keep small parts (magnet unit,
magnet unit cover, screws, etc.) out
of the reach of children. There is a
risk of swallowing. In the event they
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4
Important Information
CAUTION
Important safety
instructions
When using your product, basic safety
precautions should always be followed
to reduce the risk of fire, electric shock,
and injury to persons, including the
following:
1. Do not use this product near water
for example, near a bathtub,
washbowl, kitchen sink, or laundry
tub, in a wet basement or near a
swimming pool.
2. Use only the batteries indicated in
this document. Do not dispose of
batteries in a fire. They may
explode. Check with local codes for
possible special disposal
General information
R Do not place magnetic cards or
similar objects near the sensor unit
and magnet unit. Magnetic data on
the cards, etc. may be deleted.
CR Lithium battery
R Use only the battery noted on
page 3.
R Do not leave the battery in an
automobile exposed to direct
sunlight for a long period of time with
the doors and windows closed.
R Remove the battery if you do not
use the product for a long period of
time. Keep it in a cool, dark area.
R Do not replace a battery with wet
hands.
instructions.
SAVE THESE INSTRUCTIONS
R Keep out of the reach of small
children. There is a risk of
swallowing. If the battery is
swallowed, seek medical attention
immediately.
R Remove the battery if it becomes
unusable. There is a risk of leakage,
overheating, and rupture. Do not
attempt to use a battery if it is
leaking.
R Exercise care when handling the
batteries. Do not allow conductive
materials such as rings, bracelets, or
keys to touch the batteries,
otherwise a short circuit may cause
the batteries and/or the conductive
material to overheat and cause
burns.
For best performance
Hub location/avoiding noise
The hub and other compatible
Panasonic devices use radio waves to
communicate with each other.
R For maximum coverage and
noise-free communications, place
your hub:
– at a convenient, high, and central
location with no obstructions
between the product and hub in
an indoor environment.
– away from electronic appliances
such as TVs, radios, personal
computers, wireless devices, or
other phones.
– facing away from radio frequency
transmitters, such as external
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5
Important Information
antennas of mobile phone cell
stations. (Avoid putting the hub
on a bay window or near a
R Do not use benzine, thinner, or any
abrasive powder.
window.)
Information on Disposal in other
Countries outside the European
Union
R If the reception for a hub location is
not satisfactory, move the hub to
another location for better reception.
1
2
3
Environment
R Keep the product away from
electrical noise generating devices,
such as fluorescent lamps and
motors.
R The product should be kept free
from excessive smoke, dust, high
temperature, and vibration.
R The product should not be exposed
to direct sunlight.
These symbols (A, B, C) are only
valid in the European Union. If you
wish to discard these items, please
contact your local authorities or dealer
and ask for the correct method of
disposal.
R Do not place heavy objects on top of
the product.
R The product should be kept away
from heat sources such as heaters,
kitchen stoves, etc. It should not be
placed in rooms where the
temperature is less than -10 °C
(14 °F) or greater than 40 °C
(104 °F). Damp basements should
also be avoided.
R Operating the product near electrical
appliances may cause interference.
Move away from the electrical
appliances.
Other information
CAUTION: Risk of explosion if battery
is replaced by an incorrect type.
Dispose of used batteries according to
the instructions.
Routine care
R Wipe the outer surface of the
product with a soft moist cloth.
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6
Important Information
Notice
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7
Setup
Indicator
Status
Red,
blinking
Sensor is out of range
of the hub
Part names and
functions
Green,
blinking
Registration mode
(You pressed and held
n Sensor unit
M
N)
Off
No battery power
A
B
C
Note:
R The LED indicator does not indicate
sensor status if the sensor has not
been registered (page 9).
Setup overview
1
Initial setup
n Magnet unit
Make sure you can access the
system using your mobile device.
For details, refer to the System
Setup Guide included with your
hub.
D
2
3
Insert the battery
The window/door sensor is battery
powered.
Sensor unit cover
M
N
Used to confirm the status of the
sensor or register the sensor to
the hub.
LED indicator
Magnet unit cover
Registration
Required only if the window/door
sensor was purchased separately
(i.e., not as part of a bundle).
4
5
6
Confirm the installation area
Read the information in this
document to confirm that the
desired installation area is suitable
to proper operation.
About the LED
indicator
Temporary placement
You can press M
N and check the
Temporarily place the window/
door sensor in the desired location
and confirm that it operates
properly (page 11).
LED indicator to confirm the sensor’s
status.
Indicator
Green, lit
Red, lit
Status
Installation
Install the window/door sensor on
the same position where proper
Window/door is closed
Window/door is open
8
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Setup
operation was confirmed
(page 14).
Registering the
window/door sensor
This procedure is not required for
devices that were included as part of
a bundle.
Inserting the battery
R USE ONLY a CR2 Lithium battery.
R Confirm the polarities (
,
).
Before you can use the window/door
sensor, it must be registered to the hub.
If you purchased devices separately
(i.e., not as part of a bundle), you must
register each device to the hub.
1
Remove the sensor unit cover.
R Lift from the indented area (A)
and open the sensor unit cover
(B).
2
You can register each device by using
the registration buttons or the [Home
Network] app.
1
Using registration buttons
1
Hub:
Press and hold M
OTHER
DEVICEN until the LED indicator
blinks in green.
2
Insert the battery.
2
Window/door sensor:
Remove the sensor unit cover and
press and hold M
N until the
LED indicator blinks in green
(page 8).
the hub sounds one long beep.
Note:
R To cancel registration, press M
N
on the hub and on the window/door
sensor.
R If registration fails, the hub sounds
several short beeps.
3
Attach the sensor unit cover.
Using the app
When you register the window/door
sensor by using the [Home Network]
app, you can assign a name to your
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9
Setup
devices and group them by location.
For more information, refer to the
User’s Guide (page 17).
Wireless
communication
range
Changing the sensor
type
The wireless communication range of
each device in the system from the hub
is approximately 50 m (160 feet)
indoors and approximately 300 m
(1,000 feet) outdoors. Wireless
communication may be unreliable
when the following obstacles are
located between the hub and other
devices.
You can select whether a window/door
sensor functions as a window sensor or
as a door sensor. For more
information, refer to the User’s Guide
(page 17).
R Metal doors or screens
R Walls containing aluminum-sheet
insulation
R Walls made of concrete or
corrugated iron
R Double-pane glass windows
R Multiple walls
R When using each device on
separate floors or in different
buildings
Note:
R You can check the window/door
sensor’s communication status by
pressing M
N. If the LED indicator
is lit in green or red, the sensor is
communicating properly with the
hub. If the LED indicator blinks in
red, it is out of range of the hub.
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10
Setup
Temporary placement
Before installing the window/door sensor, temporarily place it in the desired
location and confirm that it operates properly by pressing M
N.
Important:
R Attach the sensor unit to the outer frame of the window or door, and the magnet
unit to the inner frame.
R Attach both units so that the “ ” marks point toward each other and are within
25.4 mm (1 inch) of each other.
R The window/door sensor will not operate properly if the “ ” marks are too far
apart or are facing the wrong way.
Confirming proper operation
After temporarily placing the window/door sensor in the desired location, press
M
N while the window or door is closed. The window/door sensor’s LED indicator
lights as follows.
Indicator
Green, lit
Red, lit
Status
The installation position is correct.
The “ ” marks on the sensor unit and the magnet unit
are too far from each other. Re-attach the sensor unit
and the magnet unit so that they point directly at each
other and are no more than 25.4 mm (1 inch) apart.
Red, blinking
The sensor unit is out of range of the hub. Refer to the
information on page 10.
Note:
R Depending on the condition and material of the surface where the sensor unit
and magnet unit are installed, the LED indicator may light in red even if the “
”
marks point directly at each other and are no more than 25.4 mm (1 inch) apart.
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11
Setup
Example 1: Installed on the left of the window
Correct
Incorrect
“
” marks point directly at each
“
” marks are not aligned. Magnet
1
2
other and are within 25.4 mm (1 inch). unit is too high/too low.
{xC}
{xC}
2
1
GREEN
RED
“
” marks are aligned but units
3
are too far apart.
{xC}
3
RED
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12
Setup
Example 2: Installed on the right of the window
Correct
Incorrect
“
” marks point directly at each
“
” marks are not aligned. Magnet
1
2
other and are within 25.4 mm (1 inch). unit is too high/too low.
2
1
GREEN
RED
{xC}
{xC}
“
” marks are aligned but units
3
are too far apart.
RED
3
{xC}
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13
Setup
Installation
Install the window/door sensor in the same position where proper operation was
confirmed (page 11). You can install the window/door sensor using screws or
area.
Note:
R When installing, make sure the battery is inserted properly and the sensor unit
cover is completely closed.
R Use screws when installing on a wooden surface. Do not use double-sided tape.
Securing with screws
1
Remove the covers from each unit.
R Lift from the indented area (A) and open the sensor unit cover (B).
14
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Setup
2
Sensor unit:
Attach the sensor unit.
Screws
86.2 mm (3 25/64 inches)
1
2
Magnet unit:
Attach the magnet unit.
Screws
24.4 mm (31/32 inches)
3
4
1
3
3
4
2
5
1
3
Attach the covers.
Important:
Align the “ ” marks on the sensor unit and the magnet unit so that they
R
5
point directly at each other and are no more than 25.4 mm (1 inch) apart.
15
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Setup
Securing with double-sided tape
Note:
R Make sure the surfaces of the sensor unit, magnet unit, and the installation area
are clean and dry before applying double-sided tape.
1
2
Check that the sensor unit cover and magnet unit cover are attached.
Affix double-sided tape to the sensor unit and magnet unit.
R Make sure the tape covers the screw holes on the back of each unit.
5
3
Install the sensor unit and magnet unit.
R Press firmly on each unit to ensure solid adhesion to the installation surface.
Important:
Align the “ ” marks on the sensor unit and the magnet unit so that they
R
5
point directly at each other and are no more than 25.4 mm (1 inch) apart.
Removing when secured with double-sided tape
1
2
Tie a piece of thread to two sticks, screwdrivers, etc.
Pull the thread tight and use it to cut the double-sided tape, and then remove
any excess tape.
Excess tape
1
1
16
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Appendix
You can configure the window/door
sensor to trigger other system
events, such as camera recording,
turning on an electric device (such
as a lamp), etc. (Appropriate device
required.)
Testing the window/
door sensor
You can check the window/door
sensor’s LED indicator and test the
performance of the window/door
sensor.
– Telephone alert
You can configure the system to call
a preprogrammed phone number
when the window/door sensor is
triggered.
1
2
3
Remove the sensor unit cover.
Press M N on the sensor unit.
Open and close the window or
door several times.
R Make sure that the LED
indicator lights in green when
you close the window or door.
Accessing the User’s
Guide
The User’s Guide is a collection of
online documentation that helps you
get the most out of the [Home
Network] app.
4
Press M
N again.
Note:
R If the LED indicator lights in red
when the window or door is closed,
the window/door sensor is not
installed properly. Re-evaluate the
position of the sensor unit and
magnet unit (page 11).
®
®
1
iPhone /iPad
Tap in the app’s home screen.
Android™ devices
Tap or press your mobile
device’s menu button in the app’s
home screen.
2
Note:
Tap [User’s Guide].
Features available
when using the
[Home Network] app
R You can also access the User’s
Guide at the web page listed below.
Some of the window/door sensor’s
features that are available when using
the [Home Network] app are listed
below. For more information, refer to
the User’s Guide (page 17).
You can use the app to arm and
disarm the security system, confirm
the current status of the sensor, and
view a log of previous security
events.
homenetwork/manual/
– Home control
17
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Appendix
Specifications
R Frequency range
DECT: 1.92 GHz – 1.93 GHz
R RF transmission power
DECT: 115 mW (max.)
R Power source
Lithium battery CR2 (1 ´ 3.0 V,
850 mAh)
R Operating conditions
-10 °C – 40 °C (14 °F – 104 °F)
R Battery life
Approx. 2 years (when window/door
is opened and closed 10 times a
day, in an environment of 25 °C
(77 °F))
R Dimensions
Sensor unit: Approx. 102 mm ´
31 mm ´ 22 mm (4 inches ´ 1 7/32
inches ´ 7/8 inches)
Magnet unit: Approx. 37 mm ´
14 mm ´ 14 mm (1 15/32 inches ´
9/16 inches ´ 9/16 inches)
R Mass (weight)
Sensor unit: Approx. 39 g (0.09 lb),
excluding the battery
Magnet unit: Approx. 8 g (0.02 lb)
18
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Appendix
interference by one or more of the
following measures:
– Reorient or relocate the receiving
antenna.
– Increase the separation between the
equipment and receiver.
– Connect the equipment into an
outlet on a circuit different from that
to which the receiver is connected.
– Consult the dealer or an
experienced radio/TV technician for
help.
FCC and other
information
This device complies with Part 15 of
the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received,
including interference that may cause
undesired operation.
Privacy of communications may not be
ensured when using this phone.
Some cordless telephones operate at
frequencies that may cause
interference to nearby TVs and VCRs.
To minimize or prevent such
CAUTION:
Any changes or modifications not
expressly approved by the party
responsible for compliance could void
the user’s authority to operate this
device.
interference, the base of the cordless
telephone should not be placed near or
on top of a TV or VCR. If interference is
experienced, move the cordless
telephone further away from the TV or
VCR. This will often reduce or eliminate
interference.
NOTE:
This equipment has been tested and
found to comply with the limits for a
Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are
designed to provide reasonable
protection against harmful interference
in a residential installation. This
equipment generates, uses, and can
radiate radio frequency energy and, if
not installed and used in accordance
with the instructions, may cause
harmful interference to radio
communications. However, there is no
guarantee that interference will not
occur in a particular installation. If this
equipment does cause harmful
interference to radio or television
reception, which can be determined by
turning the equipment off and on, the
user is encouraged to try to correct the
FCC RF Exposure Warning:
R This product complies with FCC
radiation exposure limits set forth for
an uncontrolled environment.
R To comply with FCC RF exposure
requirements, the device must be
installed and operated 20 cm
(8 inches) or more between the
product and all person’s body.
R This product may not be collocated
or operated in conjunction with any
other antenna or transmitter.
R For body-worn operation, the
handset must be used only with a
non-metallic accessory. Use of other
accessories may not ensure
compliance with FCC RF exposure
requirements.
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19
Appendix
Notice:
R FCC ID can be found inside the
sensor unit.
20
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Appendix
Customer services
Customer Services Directory (United States and
Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Service Center; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:
or, contact us via the web at:
You may also contact us directly at: 1-800-211-PANA (1-800-211-7262),
Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases (United States and
Puerto Rico)
Purchase Parts, Accessories and Owner’s Manual online for all
Panasonic Products by visiting our Web Site at:
or, send your request by E-mail to:
You may also contact us directly at:1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic National Parts Center
20421 84th Avenue S., Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American Express.)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
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21
Appendix
Warranty (For United States and Puerto Rico)
Panasonic Home Network System Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length
of the period indicated on the chart below, which starts with the date of original purchase
(“Limited Warranty period”), at its option either (a) repair your product with new or
refurbished parts, or (b) replace it with a new or a refurbished equivalent value product, or
(c) refund your purchase price. The decision to repair, replace or refund will be made by
the warrantor.
Parts
Labor
Home Network System Products
microSD card (Included model only)
One (1) Year
90 days
One (1) Year
N/A
During the “Labor” Limited Warranty period there will be no charge for labor. During the
“Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your
product prepaid during the Limited Warranty period. This Limited Warranty excludes both
parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited
Warranty only applies to products purchased and serviced in the United States or Puerto
Rico. This Limited Warranty is extended only to the original purchaser and only covers
products purchased as new.
Mail-In Service--Online
Online Repair Request
To submit a new repair request and for quick repair status visit our Web Site at
When shipping the unit carefully pack in a padded shipping carton, include all
accessories, and send it prepaid. Include a letter detailing the complaint, a return
address and provide a day time phone number where you can be reached. P.O. Boxes
are not acceptable. Keep the tracking number for your records. A copy of valid
registered receipt is required under the 1 year parts and labor Limited Warranty.
For Limited Warranty service for headsets if a headset is included with this
product please follow instructions above.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH
PROOF OF PURCHASE.
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22
Appendix
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which are
caused by products not supplied by the warrantor, or failures which result from accidents,
misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper maintenance,
power line surge, lightning damage, modification, introduction of sand, humidity or liquids,
commercial use such as hotel, office, restaurant, or other business or rental use of the
product, or service by anyone other than a Factory Service Center or other Authorized
Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER "LIMITED
WARRANTY COVERAGE". THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR
ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this
excludes damages for lost time, lost calls or messages, cost of having someone remove or
re-install an installed unit if applicable, travel to and from the servicer. The items listed are not
exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD
OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages,
or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from state to state. If a problem with this product develops during or after the
Limited Warranty period, you may contact your dealer or Service Center. If the problem is not
handled to your satisfaction, then write to the warrantor's Consumer Affairs Department at the
addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE
YOUR RESPONSIBILITY.
When you ship the product
ȷCarefully pack your unit, preferably in the original carton.
ȷAttach a letter, detailing the symptom.
ȷSend the unit to Panasonic Exchange Center, prepaid and adequately insured.
ȷDo not send your unit to Panasonic Corporation of North America listed on the back
cover or to executive or regional sales offices. These locations do not repair consumer
products.
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23
IMPORTANT!
If your product is not working properly. . .
1 Use CR2 lithium battery.
2
Use the Home Network app to access the User’s Guide
and refer to the Troubleshooting section.
LFAQ and troubleshooting hints are available.
For your future reference
We recommend keeping a record of the following information to assist
with any repair under warranty.
Serial No.
Date of purchase
(found inside the sensor unit)
Name and address of dealer
Attach your purchase receipt here.
Two Riverfront Plaza, Newark, NJ 07102-5490
© Panasonic System Networks Co., Ltd. 2014
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