Panasonic Security Camera KX HCM280A User Manual

Operating Instructions  
Network Camera  
Model No.  
KX-HCM280A  
Please read this manual before using and save this manual for future reference.  
Panasonic Network Camera Website: http://www.panasonic.com/netcam  
for customers in the USA or Puerto Rico  
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Operating Instructions  
Enhanced Multi-Camera Page  
Multi-Camera page displays up to 4 cameras. The previous model displays only 4  
cameras, but this camera can switch 3 sets of 4 cameras. Additionally, the camera  
can displays maximum 12 cameras on a page in a static image.  
Supporting Viewnetcam.com service  
Viewnetcam.com service allows you to access the camera over the Internet with  
your favorite domain name (e.g. bob.viewnetcam.com) instead of a global IP  
address.  
Multi-Language Display  
Top page, Single Camera and Multi-Camera page can be displayed in English,  
French, German, Italian, Spanish, Russian, Simplified Chinese or Japanese. The  
Setup, Maintenance and Support pages are displayed only in English or Japanese.  
[For assistance, please call: 1-800-272-7033]  
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Operating Instructions  
How to Use This Documentation  
The camera includes the following 2 manual types.  
Installation/Troubleshooting  
Installation/Troubleshooting provides explanations for accessories included  
with the camera, the initial configuration, and troubleshooting tips. The  
Installation/Troubleshooting helps you to easily configure the camera.  
Operating Instructions (This manual)  
Operating Instructions explains about operations, settings, features and the  
cleaning method when using the camera.  
Abbreviations  
UPnP is the abbreviation for “Universal Plug and Play”.  
"Network Camera" is called "Camera" in this Operating Instructions.  
Trademarks  
Adobe, Acrobat and Reader are either registered trademarks or trademarks of  
Adobe Systems Incorporated in the United States and/or other countries.  
Microsoft, Windows, Hotmail and ActiveX are either registered trademarks or  
trademarks of Microsoft Corporation in the United States and/or other  
countries.  
Pentium is a trademark or registered trademark of Intel Corporation or its  
subsidiaries in the United States and other countries.  
Screen shots reprinted with permission from Microsoft Corporation.  
All other trademarks identified herein are the property of their respective  
owners.  
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Operating Instructions  
System Requirements for your PC  
Your PC (Personal Computer) and network must meet the following technical  
specifications for the camera to work properly.  
For IPv4 Connection  
Item  
Description  
®
®
®
®
Operating  
System  
Microsoft Windows XP, Microsoft Windows 2000  
®
®
®
®
Microsoft Windows Me, Microsoft Windows 98SE  
CPU  
For viewing single camera  
Pentium III (800 MHz or greater is recommended.)  
®
For viewing multiple cameras  
Pentium 4 (1.8 GHz or greater is recommended.)  
Protocol  
Interface  
TCP/IP protocol (HTTP, TCP, UDP, IP, DNS, ARP, ICMP)  
10/100 Mbps network card installed  
Web Browser Internet Explorer 6.0 or later (Not included on the Setup CD-  
ROM)  
[For assistance, please call: 1-800-272-7033]  
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Operating Instructions  
For IPv6 Connection  
Item  
Description  
Microsoft Windows XP Service Pack 1 or later  
®
®
Operating  
System  
CPU  
For viewing single camera  
Pentium III (800 MHz or greater is recommended.)  
For viewing multiple cameras  
Pentium 4 (1.8 GHz or greater is recommended.)  
Protocol  
Interface  
TCP/IP protocol (HTTP, TCP, UDP, IP, DNS, ICMPv6, NDP)  
10/100 Mbps network card installed  
Web Browser Internet Explorer 6.0 or later (Not included on the Setup CD-  
ROM)  
Note  
See Panasonic Network Camera support website at  
http://panasonic.co.jp/pcc/products/en/netwkcam/ for the latest  
information about web browser.  
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Operating Instructions  
IMPORTANT SAFETY INSTRUCTIONS  
When using this unit, basic safety precautions should always be followed to reduce  
the risk of fire, electric shock, or personal injury.  
1. Read and understand all instructions.  
2. Keep these instructions.  
3. Heed all warnings.  
4. Follow all instructions.  
5. After taking away the sand or the dust on the lens, wipe the lens with lens  
cleaning paper.  
6. Do not block any ventilation openings. Install in accordance with the  
manufacturer's instructions.  
7. Do not install near any heat sources such as radiators, heat registers, stoves,  
or other devices (including amplifiers) that produce heat.  
8. Protect the AC adaptor cord and AC cord from being walked on or pinched  
particularly at plugs, convenience receptacles, and the point where they exit  
from the unit.  
9. The AC cord is used as the main disconnect device, ensure that the socket-  
outlet is located/installed near the equipment and is easily accessible.  
10.Only use attachments/accessories such as stand specified by the  
manufacturer.  
11.Do not touch the unit, AC adaptor, AC adaptor cord or AC cord during lightning  
storms.  
12.Unplug the unit when unused for long periods of time.  
13.Refer all servicing to qualified service personnel. Servicing is required when  
the unit has been damaged in any way, such as when the AC adaptor, AC cord  
or plug is damaged, the unit does not operate normally, or after the unit has  
been dropped.  
14.Prolonged exposure to direct sunlight or halogen light may damage CCD  
sensor.  
15.The camera is intended for indoor use only.  
16.Unplug this unit from power outlets if it emits smoke, an abnormal smell or  
makes unusual noise. These conditions can cause fire or electric shock.  
Confirm that smoke has stopped and contact an authorized service center.  
SAVE THESE INSTRUCTIONS  
[For assistance, please call: 1-800-272-7033]  
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Operating Instructions  
User Name and Password Protection  
The use of a unique User Name and secret Password is an important tool that  
will help limit unauthorized individuals from accessing the camera. If you  
choose to disable this tool, and choose not to limit access by use of a User  
Name and Password, this may result in access to the camera by  
unauthorized individuals. (see page 71)  
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Operating Instructions  
Table of Contents  
1
Camera Monitoring..................................................... 11  
1.1  
Accessing the Camera ................................................................ 11  
1.1.1 To Access the Camera in IPv6................................................................. 13  
1.2 Viewing Single Camera page ...................................................... 15  
1.2.1 Auto Centering the Image (Click to Center)............................................. 19  
1.2.2 Capturing a Still Image ............................................................................ 20  
1.2.3 Using Operation Bar ................................................................................ 21  
1.2.4 Zooming In and Out................................................................................. 23  
1.2.5 Automatic and Manual Focusing.............................................................. 24  
1.2.6 Setting Home Position/Alarm Position/Preset Button .............................. 26  
1.3  
Viewing Multi-Camera page......................................................... 30  
1.4  
Viewing Buffered Image page...................................................... 32  
1.4.1 Deleting Buffered Images ........................................................................ 34  
1.5  
Viewing Still Images on Your Cell Phone..................................... 35  
2
Various Camera Features .......................................... 37  
Using Camera Features............................................................... 37  
Connecting the Camera to Your IPv4 Network ............................ 40  
Connecting the Camera to Your IPv6 Network ............................ 45  
What is IPsec?............................................................................. 49  
Encrypt the Camera Image in Transport Mode............................ 52  
Encrypt the Camera Image in Tunnel Mode ................................ 55  
Using UPnP™ (Universal Plug and Play).................................... 59  
Registering with the Viewnetcam.com service ............................ 61  
Setting Date and Time................................................................. 63  
2.1  
2.2  
2.3  
2.4  
2.5  
2.6  
2.7  
2.8  
2.9  
2.10 Changing Camera Settings ......................................................... 65  
2.11 Changing Authentication Setting and Administrator User Name and  
Password ..................................................................................... 71  
2.12 Logging in to the Camera ............................................................ 74  
2.13 Creating, Modifying or Deleting General Users ........................... 75  
2.14 Changing Initial Settings on the Single Camera page or the Multi-  
Camera page............................................................................... 77  
2.15 Configuring Multiple Cameras ..................................................... 80  
[For assistance, please call: 1-800-272-7033]  
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Operating Instructions  
2.16 Buffering or Transferring Images by Timer................................... 82  
2.17 Buffering or Transferring Images by Alarm Signal ....................... 91  
2.18 Transfer the Camera Image in Transport Mode ......................... 102  
2.19 Transfer the Camera Image in Tunnel Mode.............................. 103  
2.20 Specifying Operation Time ........................................................ 104  
2.21 Controlling External Output Terminal......................................... 106  
2.22 Changing Indicator Display........................................................ 107  
3
Camera Maintenance................................................ 108  
3.1  
Maintenance page..................................................................... 108  
3.1.1 Confirming the Status............................................................................ 109  
3.1.2 Confirming Session Status .................................................................... 109  
3.1.3 Restarting the Camera .......................................................................... 110  
3.1.4 Updating the Camera Firmware............................................................. 111  
3.1.5 Creating Configuration File.................................................................... 114  
3.1.6 Loading Settings from a Configuration File............................................ 115  
3.1.7 Resetting the Camera to Factory Default............................................... 116  
3.2  
Support page............................................................................. 117  
3.2.1 Seeing Help page .................................................................................. 117  
3.2.2 Seeing Product Information ................................................................... 117  
3.2.3 Seeing Support Information................................................................... 118  
3.3  
3.4  
3.5  
3.6  
External I/O................................................................................ 119  
FACTORY DEFAULT RESET Button ......................................... 121  
Default Setting List..................................................................... 122  
Cleaning .................................................................................... 130  
3.6.1 Cleaning the Main Unit .......................................................................... 130  
3.7  
3.8  
3.9  
Setting an IP Address on Your PC............................................. 131  
Using Setup Program ................................................................ 132  
Setting Your PC ......................................................................... 136  
3.9.1 Setting the Proxy Server Settings on Web Browser .............................. 136  
3.9.2 Setting UPnP™ to Display Camera Shortcut in My Network Places..... 139  
3.9.3 Setting the Internet Temporary File Setting on Web Browser.... 139  
3.10 ASCII Character Table............................................................... 140  
3.11 File Size and Number of Buffered Images................................. 141  
3.12 Specifications ............................................................................ 142  
Index................................................................................. 145  
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Operating Instructions  
1 Camera Monitoring  
1.1 Accessing the Camera  
1. Start up the web browser on your PC.  
2. Enter "http://IPv4 Address (or URL):Port Number" on the address bar, and  
press [Enter] on the keyboard.  
When port number is 80 (default), you do not need to enter port number.  
See page 42 for details about port number.  
For IPv6 connection, see page 13 and page 14, and prepare the  
requirements. Enter the "http://(IPv6-registered URL):Port Number" on  
the address bar.  
If the camera image is not displayed, see page 44 and page 45 of the  
Installation/Troubleshooting.  
E.g. http://192.168.0.253:50000 (in IPv4)  
http://XXXXX.viewnetcam.com:50000 (in IPv6)  
3. The Enter Network Password window is displayed, and enter the user name  
and password that were set, and click [OK].  
Note  
When [Permit access from guest users] is set on the Security: Administrator  
page, authentication window will not be displayed.  
[For assistance, please call: 1-800-272-7033]  
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Operating Instructions  
4. Click the following tabs to display each page.  
A
B
C
D
E
F
G
Login  
Top  
Single  
Multi  
Buffered Image  
Setup  
Maintenance  
Support  
Network Camera  
Select a language  
to display  
KX-HCM280A  
Version .∗∗  
Display IPv4, IPv6  
or IPsec connection.  
Version Number  
Running in IPv4 mode.  
A To Single Camera page (page 15)  
C To Buffered Image page (page 32)  
E To Maintenance page (page 108)  
GTo log in to the camera (page 74)  
B To Multi-Camera page (page 30)  
D To Setup page (page 37)  
F To Support page (page 117)  
Note  
When users other than an administrator are accessing the camera,  
[Setup] and [Maintenance] tab will not be displayed. Additionally, When  
[Do not permit access from guest users] is set on the Security:  
Administrator page, [Login] tab will not be displayed.  
If [View Multi-Camera page] or [View Buffered Image page] is not  
permitted on the General User page, [Multi-Camera] or [Buffered Image]  
tab will not be displayed.  
5. Close the web browser.  
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Operating Instructions  
1.1.1 To Access the Camera in IPv6  
You need to prepare the followings to access the camera in IPv6.  
PC Requirements  
Operating System: Windows XP Service Pack 1 or later  
Web Browser: Internet Explorer 6.0 or later  
An IPv6 Router  
An IPv6 Connection Service  
To connect in IPv6, subscribe to the ISP's "IPv4/IPv6 Dual-Stack" or "IPv6 over  
IPv4 Tunneling" service. The camera does not work in IPv6-only network.  
IPv6 Domain Name Service  
In Windows XP, you cannot access the camera entering IP address on the web  
browser. You need to enter IPv6 URL registered in the domain name service. We  
recommend Viewnetcam.com service (see page 23 of the Installation/  
Troubleshooting) as a domain name service. Ask your ISP about other IPv6  
domain name service.  
What is IPv6?  
IPv6 is short for "Internet Protocol Version 6".  
IPv6 was created to address the additional IP addresses that will be  
needed as the Internet continues to expand.  
IPv6 is expected to gradually replace IPv4, with the 2 coexisting for a  
number of years during a transition period.  
Though most ISPs (Internet Service Providers) do not yet support IPv6,  
many local networks already use it. When your ISP supports IPv6, your  
Panasonic Network Camera will be ready!  
For more information you wish to visit http://www.ipv6.org/.  
[For assistance, please call: 1-800-272-7033]  
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Operating Instructions  
Setting up the IPv6 Router, your PC, and the Camera  
Setting up the IPv6 Router  
Set up the router as you subscribe to the IPv6 service. If the access from WAN side  
is disabled on the router, enable the TCP packets from WAN side in the packet  
filtering. See the Panasonic Network Camera support website at http://  
panasonic.co.jp/pcc/products/en/netwkcam/ for information about the  
recommended routers.  
Setting up your PC  
1. Click [Start] [All Programs] [Accessories] [Command Prompt].  
Command Prompt window is displayed.  
2. Enter "ipv6 install".  
"Succeeded" is displayed.  
Note  
If Windows XP Service Pack 1 or later is not installed, "Succeeded" will not be  
displayed. Install it on your PC.  
3. Enter "ipconfig".  
If the IPv6 address is properly assigned to your PC, IPv6 address will be  
displayed on the window.  
Setting up the Camera  
Usually, IPv6 address is automatically assigned. If you assign a static IPv6  
address, see page 45. To access the camera in IPv6, you need to subscribe to the  
domain name service such as Viewnetcam.com, and register the URL.  
Confirming that You Can Access the Camera  
Confirm that the image is properly displayed (see page 11).  
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Operating Instructions  
1.2 Viewing Single Camera page  
1. Access the camera (see page 11).  
The Top page is displayed.  
2. Click the [Single] tab at the top of the page.  
When Security Warning window is displayed, click [Yes] (see page 16).  
See page 17 for Security Warning window when using Microsoft Windows  
XP Service Pack 2.  
Capture Image  
Button  
(see page 20)  
Click to  
Center  
(see page 19)  
Network Camera  
Pan / Tilt  
Scan  
Zoom  
Focus  
Preset Program  
Operation Bar  
Camera Image  
(see page 21)  
Alarm  
Brightness  
Please click here when gray color screen displayed  
-
+
STD  
Running in IPv4 mode.  
Output  
Open  
Short  
Refresh Interval  
Motion  
Resolution  
640X480  
320X240  
Image Quality  
The banner is  
displayed.  
Favor Clarity  
Refresh Interval  
Standard  
(see page 21)  
Favor Motion  
(see page 18)  
3. Close the web browser.  
Note  
Refresh interval is [Motion] by default. You can change it on the operation  
bar (see page 21).  
Refresh interval may change depending on the network condition, PC  
performance and what object you view. IPsec will also slow refresh  
interval.  
When displaying video (Motion JPEG), the camera allows up to 30  
simultaneous accesses. When trying more than 30 accesses, the 31st  
user will see a gray screen. (Maximum 30 accesses for a Buffered Image  
page too.)  
To reduce the data traffic, the video can be automatically changed to  
refreshing still images on the General User page (see page 75).  
To display the Single Camera page directly, add it to the [Favorites] on the  
web browser.  
When you view a dark image, enable the color night view mode on the  
Camera Setup page (see page 65). The image will be brighter, but the  
refresh interval may slow down and image quality may decrease in a dark  
place.  
[For assistance, please call: 1-800-272-7033]  
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Operating Instructions  
Security Warning window  
®
To view a video (Motion JPEG), ActiveX Controls must be installed. When trying  
to display a video for the first time, Security Warning window will be displayed.  
When using Windows XP or Windows 2000, log in as an administrator to install it.  
If you cannot install ActiveX Controls or you cannot see the video in the  
Internet Explorer  
Click [Tools] [Internet Options] [Security] tab and click [Custom level] on  
the web browser.  
(1) Check "Prompt" in "Download signed ActiveX Controls".  
(2) Check "Enable" in "Run ActiveX Controls and plug-ins".  
ActiveX Controls can be installed from the file on the Setup CD-ROM.  
(1) Restart the PC.  
(2) Confirm that Internet Explorer is closed.  
(3) Double-click"ocx\ActiveXInst.exe" on the Setup CD-ROM.  
Note  
When the IP address was changed for the camera, enter it on the address bar.  
Video may not be displayed quickly. Wait for a while.  
If you use a proxy server, set the web browser not to access the proxy server  
(see page 136).  
In some corporate network environments a firewall may be used for security  
purposes. It is possible that this may prevent motion video from being  
displayed. In this situation we suggest:  
Contact your network administrator.  
Try using regularly refreshed images.  
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Operating Instructions  
Security Warning window on Microsoft Windows XP Service Pack 2  
To view a video (Motion JPEG), ActiveX Controls must be installed.  
Follow the steps shown below to install ActiveX Controls.  
1. Click the warning displayed above the tabs, and click [Install ActiveX  
Control...].  
Network Camera  
Pan / Tilt  
Scan  
Zoom  
Focus  
Preset Program  
Alarm  
Brightness  
Please click here when gray color screen displayed  
-
+
STD  
Running in IPv4 mode.  
Output  
Open  
Short  
Refresh Interval  
Motion  
Resolution  
640X480  
320X240  
Image Quality  
Favor Clarity  
Standard  
Favor Motion  
2. Click [Install].  
[For assistance, please call: 1-800-272-7033]  
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Operating Instructions  
The Banner  
When the camera accesses the Internet, the banner displays product information  
about cameras or announcements about the latest firmware, etc. from Panasonic.  
Whether or not to display the banner can be set at Banner Display (see page 77).  
Note  
The banner is displayed when [Yes] is checked for Allow Access from the  
Internet on the Automatic Setup page, or when [Enable] is checked for Auto  
Port Forwarding on the UPnP page for the Connection Mode of Static or  
DHCP.  
Even if [Yes] is checked for Allow Access from the Internet on the Automatic  
Setup page, or [Enable] is checked for Auto Port Forwarding on the UPnP page  
for the Connection Mode of Static or DHCP, when the camera is not connected  
to the Internet,  
is displayed.  
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Operating Instructions  
1.2.1 Auto Centering the Image (Click to Center)  
Using your mouse, click any portion of the camera image. As long as it is within the  
pan/tilt range of the camera, the image will automatically move to place the  
selected point in the center of the screen.  
1. Move the cursor to the desired point.  
Cursor  
2. Click it.  
The clicked point is centered.  
See page 22 for the pan/tilt operation.  
Note  
When End Display appears on the operation bar, Click to Center does not  
work beyond the pan/tilt end (see page 21).  
The clicked position may slightly miss the center depending on the lens  
direction.  
If Click to Center is not permitted on the General User page (see page 75),  
Click to Center does not work.  
[For assistance, please call: 1-800-272-7033]  
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Operating Instructions  
1.2.2 Capturing a Still Image  
A still image can be saved on your PC.  
1. Operate pan/tilt and select a resolution to display an image.  
2. Click the capture image button.  
Capture Image Button  
The camera image opens in another window.  
3. Right-click the image, and select [Save Picture As...].  
Save as dialog box is displayed.  
4. Specify a folder, and click [Save].  
Camera image is saved in the folder.  
5. Click [Close].  
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Operating Instructions  
1.2.3 Using Operation Bar  
(1) End Display and Preset Display: When the pan/tilt has  
reached the end (Left End, Right End, Up End and Down  
End), End Display appears. When the zoom or focus  
operation has reached the end, Wide End, Tele End, Near  
End, or Far End appears. When clicking a preset button, the  
preset name appears.  
(1)  
(2)  
Left End  
Pan / Tilt  
Scan  
(3)  
(2) Pan Scan/Tilt Scan: Moves the lens throughout the  
horizontal ( ) or vertical ( ) range, and returns to the  
original position.  
(4)  
(5)  
Zoom  
Focus  
(3) Pan/Tilt/Home Position: Controls lens direction.  
Pan ( : Left,  
: Right), Tilt ( : Up,  
: Down) and  
Preset Program  
Home Position ( : Center [Default])  
(6)  
(7)  
(8)  
(4) Zoom Buttons: Zooms in or out on the camera image.  
(5) Focus Buttons: Used to adjust the focus.  
Alarm  
(6) Preset Button: Applies the camera direction to a preset  
position. You can preset 8 positions (see page 26—page 29).  
Brightness  
-
+
STD  
Output  
(7) Alarm Position: When the External I/O detects a signal,  
the camera can be set up to turn to this position. Only an  
administrator can operate it (see page 26).  
Open  
(9)  
Short  
(8) Brightness: Changes brightness in 9 steps including  
[STD] (Standard). Clicking [-] or [+] changes the image  
brightness.  
Refresh Interval  
Motion  
(10)  
(11)  
Resolution  
640X480  
(9) Output Control: Controls the output signals of the  
External I/O.  
320X240  
(10) Refresh Interval: Sets a refresh interval. (Motion—60-  
second interval)  
Image Quality  
Favor Clarity  
(11) Resolution: Selects [640 x 480] or [320 x 240] (default)  
pixels.  
Standard  
(12)  
Favor Motion  
(12) Image Quality: Selects the image quality.  
[Favor Clarity] optimizes the image for good clarity.  
[Standard] keeps the standard quality. (default)  
[Favor Motion] optimizes the image for motion display.  
Note  
When the camera image is not displayed correctly, click [Refresh] at the tool  
bar on the web browser. The image will be refreshed.  
[For assistance, please call: 1-800-272-7033]  
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Operating Instructions  
Pan/Tilt Operation  
The pan scan and tilt scan buttons  
automatically move the lens horizontally from  
-175° to +175° and vertically from -120° to 0°  
in mounting on the table and from 0° to +90°  
in mounting on the ceiling, and the lens  
returns to the current position. Use Click to  
Center feature to stop scanning. Each pan/tilt  
arrow moves the lens Up, Down, Right, Left,  
and the home position button moves it to  
Home Position.  
Pan Scan/  
Tilt Scan  
Pan/Tilt  
Pan/Tilt range when the camera is  
on a table  
Pan/Tilt range when the camera is  
mounted on a ceiling  
0˚  
Tilt  
+175˚  
Pan  
+175˚  
-175˚  
Pan  
-175˚  
0˚  
+90˚  
0˚  
-120˚  
Tilt  
0˚  
Note  
When the power is on, do not manually pan or tilt the camera. Doing so  
may damage the Pan/Tilt operation, or cause the Preset buttons to pan or  
tilt the camera to the wrong position. If you accidentally pan or tilt the  
camera manually, restart the camera.  
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Operating Instructions  
1.2.4 Zooming In and Out  
Network Camera has a 42x magnifying capacity: the 21x magnifying capacity of  
the optical zoom and 2x magnifying capacity of the digital zoom. Zoom button  
increases or decreases the size of the object on the Single Camera screen. Tele  
button zooms in, and Wide button zooms out. The zooming feature has 12 steps  
(10 steps of Optical Zoom and 2 steps of Digital Zoom).  
Wide button  
Tele button  
Note  
The optical zoom automatically switches to the digital zoom.  
The definition in the image may decrease when using the digital zoom.  
The position you click may considerably deviate from the center of the  
image when using the Click to Center feature on a large zoom scale.  
[For assistance, please call: 1-800-272-7033]  
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Operating Instructions  
1.2.5 Automatic and Manual Focusing  
Focus button adjusts the focus. Network Camera has Automatic and Manual  
Focusing features. AF (Automatic Focus) button automatically allows the lens to  
focus on objects. Manual focusing starts by pressing Near or Far button. Near  
button enables the lens to shorten the focal distance, and Far button lengthens it,  
manually. Manual focusing feature has 40 steps.  
Near button  
Far button  
AF (Automatic Focus) button  
Note  
Some objects are difficult to focus on by auto focusing. In the objects  
shown below, it may take a while to focus on, or may not focus on them.  
Press the AF button and put it into operation again. When the objects are  
still out of focus, adjust the focus using manual focusing, or change the  
objects using Pan/Tilt operation or Zooming features. Manual focusing  
starts by pressing Near or Far button. Press AF button for turning it into  
Automatic Focusing.  
The objects that are difficult to focus on by AF button  
Objects without contrast  
(e.g., White wall)  
Horizontally striped  
objects  
High-luminance objects  
(e.g., fluorescent lights)  
Light-dotted object in  
the dark (e.g., night view)  
Objects viewed  
through glass  
Objects moving fast  
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Operating Instructions  
When positioning the camera in front of a window to view images on the  
other side of the glass, set the Automatic Focus Range setting to "Normal"  
(page 65).  
When positioning the camera within 1 m (39.4 inches) of the object you  
wish to view, set the Automatic Focus Range setting to "Macro" (page 65).  
Fingerprints, dust, stains, etc. on the lens can degrade the performance  
of the Automatic Focusing feature. Wipe the lens with lens cleaning paper.  
The image may be out of focus, if it is too near, or depending on the zoom  
position. Move the object, or adjust the zoom position.  
Minimum object distance  
During maximum zoom in (Tele)  
During maximum zoom out (Wide)  
1 m  
5 mm  
(39.4 inches)  
(0.2 inches)  
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Operating Instructions  
1.2.6 Setting Home Position/Alarm Position/Preset Button  
Registering Home Position/Alarm Position  
A home position and an alarm position can be registered. When restarted, the  
camera takes a home position. If the Lens Position When Triggered setting is set  
(see page 93), the camera takes a alarm position after the External I/O detects a  
signal. See page 119 for the External I/O.  
1. Click [Program].  
Pan / Tilt  
Scan  
[Program] switches to [Cancel].  
Click [Cancel] to quit without saving  
changes.  
Home  
Position  
2. Pan and tilt the camera to a desired  
Pan/Tilt  
position.  
3. Zoom to the desired position.  
4. Adjust the focusing if necessary.  
Zoom  
Focus  
Zoom  
Focus  
5. Click the home position button or the  
alarm position button.  
Preset Program  
6. Click [Save] to register, or click [Back]  
Program  
and [Cancel] to cancel.  
If "Success!" is displayed, click  
[Back].  
Alarm  
Position  
Alarm  
Brightness  
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Operating Instructions  
Registering a Preset Button  
8 camera positions can be stored as presets. These buttons can be changed (see  
page 29).  
Registered buttons are shown in blue.  
Unregistered buttons are shown in white.  
1. Click [Program].  
[Program] switches to [Cancel].  
Pan / Tilt  
Scan  
Click [Cancel] to quit without saving  
changes.  
2. Pan and tilt the camera to a desired  
Pan/Tilt  
position.  
3. Zoom to the desired position.  
4. Adjust the focusing if necessary.  
5. Click a preset button (1—8) to register.  
Zoom  
Focus  
Zoom  
Focus  
E.g.:  
Preset Program  
Setting "UpperLeft" for the preset 1.  
Preset  
6. Enter the preset name.  
Maximum 15 characters.  
Enter ASCII characters (see page  
140) or characters in each  
Alarm  
Brightness  
language. But [Space], ["], ['], [&], [<]  
and [>] are not available.  
Preset Name  
Preset  
number  
7. Click [Save] to register, or click [Back]  
and [Cancel] to cancel.  
Preset (1) Name  
If "Success!" is displayed, click  
[Back].  
Setting  
a name  
UpperLeft  
Note  
Save  
Back  
When registering preset buttons,  
the camera also saves brightness  
and white balance settings.  
Only an administrator can register  
preset buttons.  
Preset Program  
The button  
turns blue.  
1
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Operating Instructions  
Viewing the Image  
1. Click the home position, alarm  
Pan / Tilt  
Scan  
position or registered preset button.  
Home  
Position  
The camera takes each position,  
and the image is displayed.  
Pan/Tilt  
Zoom  
Focus  
Putting the  
cursor displays  
the preset  
name.  
Preset Program  
UpperLeft  
Alarm  
Alarm  
Position  
Brightness  
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Operating Instructions  
Changing or Deleting the Settings  
1. Click [Program].  
Pan / Tilt  
Scan  
[Program] switches to [Cancel].  
Click [Cancel] to quit without saving  
changes.  
Home  
Position  
2. Pan and tilt the camera to a desired  
position, or skip to step 5 if deleting a  
preset.  
Pan/Tilt  
Zoom  
Focus  
Zoom  
Focus  
3. Zoom to the desired position.  
4. Adjust the focusing if necessary.  
5. Click the home position, alarm position  
Preset Program  
or a preset button (1—8).  
6. Click [Save] after setting the preset  
Preset  
name or click [Delete].  
Alarm  
Position  
Alarm  
If you quit to change or delete  
settings, click [Back], and then  
[Cancel].  
Brightness  
If "Success!" is displayed, click  
[Back].  
Preset Name  
Preset  
number  
Preset (1) Name  
Note  
Changing  
the name  
UpperLeft  
The home position or the alarm position  
cannot be deleted, and these position  
names cannot be changed either.  
Save  
Delete  
Back  
Preset Program  
The deleted  
button turns  
white.  
[For assistance, please call: 1-800-272-7033]  
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Operating Instructions  
1.3 Viewing Multi-Camera page  
To view multiple cameras on the Multi-Camera page, you need to configure each  
camera on the Multi-Camera Setup page (see page 80).  
1. Access the camera (see page 11).  
The Top page is displayed.  
2. Click the [Multi] tab at the top of the page.  
Single  
Multi  
Buffered Image  
Multi-Camera page can display up to 12 camera images.  
Capture Image Button (see page 20)  
Switches cameras to  
display. If you select [All]  
at the View Type, video  
(Motion JPEG) cannot  
be displayed.  
Selects [320 x 240]  
(default) or [160 x 120]  
pixels resolution.  
Selects a refresh interval  
(Motion—60-second  
interval).  
When clicking the  
cameraname, theSingle  
Camera page is  
displayed on another  
window.  
3. Close the web browser.  
Note  
When selecting [All] at the View Type, all images are displayed in 160 x  
120 pixels resolution.  
640 x 480 pixels image cannot be displayed on the Multi-Camera page.  
When viewing video (Motion JPEG), we recommend using an Ethernet  
switching hub instead of the repeater hub to prevent degradation in video  
display.  
Due to the network congestion or the number of accesses, the refresh  
interval may slow down.  
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Operating Instructions  
When the refresh interval is slow, restrict the bandwidth on the Network  
page (see page 43 and page 48). The refresh interval may be improved.  
To reduce the data traffic, the video can be automatically changed to  
refreshing still images on the General User page (see page 75).  
When viewing 4 cameras on the Multi-Camera page, you may need 3 to  
4 Mbps bandwidth. If the bandwidth is not enough, the refresh interval  
may slow down.  
When the image is not displayed on the Multi-Camera page  
Confirm that the Internet IP address is specified for each camera and that each  
camera is connected to the Internet. For Internet access, local IP addresses  
(192.168.xxx.xxx) cannot be used.  
Confirm the settings on the Multi-Camera Setup page (see page 80).  
Confirm that the web browser is not accessing the proxy server (see page  
136).  
When setting [Do not permit access from guest users] on the  
Security: Administrator page  
An authentication window is displayed in camera access. Enter the  
administrator's or the general user's user name and password.  
When you view the images on the Multi-Camera page, all authentication  
windows of the configured cameras are displayed. Enter the administrator's or  
the general user's user name and password registered for each camera.  
[For assistance, please call: 1-800-272-7033]  
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Operating Instructions  
1.4 Viewing Buffered Image page  
To buffer the images on the internal memory, you need to set up image transfer  
settings (see page 82 or page 91). You can view buffered images on this Buffered  
Image page.  
Note  
Sound cannot be buffered on the Buffered Image page.  
1. Access the camera (see page 11).  
The Top page is displayed.  
2. Click the [Buffered Image] tab at the top of the page.  
Multi  
Buffered Image  
Setup  
3. Click the trigger number.  
The trigger number is displayed (see page 82 or page 91).  
The trigger is displayed  
(see page 82 or page 91).  
1. Alarm  
2. Timer  
3. Timer  
4. Timer  
5. Timer  
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Operating Instructions  
4. Display images clicking buttons below.  
Date and time of the day when the  
images were buffered are displayed.  
Date, time and frame number are  
displayed.  
[Play]:  
The buffered images are displayed continuously.  
[<Prev] or [Next>]:  
The previous or next image is displayed.  
[First], [<100], [<10] or [10>], [100>], [Last]:  
First, 10th, 100th, image before or last, 10th, 100th, image after of the displayed  
image appears.  
Note  
Date, Time and frame number are not displayed in play mode.  
A still image can be saved on the Buffered Image page, if you are not playing  
images on it. Put the cursor on the image, and right-click it. Then select [Save  
Picture As...].  
Maximum number of buffered images change depending on resolution, image  
quality and what object the camera buffers. At the 320 x 240 pixels resolution  
and the standard quality, the camera buffers about 125 frames.  
(If 3 triggers are enabled [maximum 5 triggers], the internal memory is divided  
into 3 sections. In this case, each trigger can buffer about 40 images.) See  
page 141 for the internal memory capacity.  
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Operating Instructions  
1.4.1 Deleting Buffered Images  
If you intend to delete images for each transfer condition, click [Delete Buffered  
Images] on the Image Buffer/Transfer page (see page 82 or page 91).  
Note  
If you are buffering images on the internal memory, the following operations  
also delete all buffered images.  
Turning off the camera.  
Saving the Date and Time page.  
Restarting, updating firmware or resetting the camera to factory default.  
Changing the setting for [Enable Image Buffer/Transfer] (see page 82 or  
91).  
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Operating Instructions  
1.5 Viewing Still Images on Your Cell Phone  
You can view still images over the Internet from a compatible cell phone.  
Enter "http://IP address (or URL):Port Number/Mobile" on a cell phone and  
press [OK].  
When the port number is set to 80 (default), it is not required.  
E.g. http://202.208.167.XXX:50000/Mobile  
(or XXXXX.viewnetcam.com:50000/Mobile)  
The camera must be allowed the Internet access for cell phone access.  
When an authentication window is displayed, enter the administrator's or the  
general user's user name and password.  
A still image is displayed. (Video [Motion JPEG] cannot be displayed.)  
Pressing 2, 4, 6 or 8 on the cell phones allows  
you to pan or tilt the camera in four directions:  
Left, Up, Down or Right.  
Pressing allows you to zoom in, and pressing  
# allows you to zoom out.  
(4)L(2)U(8)D(6)R  
( )Tele (#)Wide  
Pressing 5 will refresh the image.  
(5)Refresh  
(0)Resolution  
Home Position  
160 x 120 resolution is displayed at the first  
access. Pressing 0 switches the resolution to  
320 x 240.  
(1)"Office"  
(3)"Door1"  
(7)"Door2"  
(9)"Desk"  
"Preset5"  
"Preset6"  
"Preset7"  
"Preset8"  
Executing [Home Position] moves the lens to  
the home position.  
Pressing 1, 3, 7 or 9 on the keypad allows you  
to use the first four registered preset buttons.  
Registered presets 5—8 are available by  
activating the link on the cell phone page.  
Note  
If the features are not permitted on the General User page (see page 75), the  
buttons related with the features are not displayed.  
[For assistance, please call: 1-800-272-7033]  
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Operating Instructions  
If the image is not displayed properly, try the following 2 URLs.  
1. http:// IP address(or URL):Port Number/MobileH for HTML.  
(or XXXXX.viewnetcam.com:50000/MobileH)  
2. http:// IP address(or URL):Port Number/MobileX for XHTML.  
(or XXXXX.viewnetcam.com:50000/MobileX)  
When pan, tilt, or zoom reaches the end, the keypad number and character  
disappear.  
E.g.: The pan reaches the left end.  
(4)L(2)U(8)D(6)R  
( )Tele ( )Wide  
(2)U(8)D(6)R  
( )Tele ( )Wide  
"(4)L" disappears.  
#
#
Some cell phones are not compatible with Panasonic Network Cameras.  
Some phones may allow viewing only on port 80, and some may not support  
password authentication. See the Panasonic Network Camera support  
website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for a cell  
phone model list, and the compatibility level which has been verified with the  
Panasonic Network Camera.  
Some cell phones display images not at the specified resolution but at a  
decreased size.  
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Operating Instructions  
2 Various Camera Features  
2.1 Using Camera Features  
1. Access the camera (see page 11).  
The Top page is displayed.  
Note  
When [Permit access from guest users] is set on the Security:  
Administrator page, click [login] button and log in as an administrator.  
When users other than an administrator are accessing the camera, the  
[Setup] and [Maintenance] tabs are not displayed.  
If [View Multi-Camera page] or [View Buffered Image page] is not  
permitted on the General User page, [Multi-Camera] or [Buffered Image]  
tab will not be displayed.  
2. Click [Setup] tab at the top of the page.  
Top  
Single  
Multi  
Buffered Image  
Setup  
Maintenance  
Support  
Basic  
Network(IPv4)  
Network(IPv4)  
Networkk(IPv6)  
IPsec  
(1)  
(2)  
(3)  
(4)  
(5)  
(6)  
(7)  
Set up network configuration.  
Select "Automatic Setup" if you connect the camera to the router and wish to set it up automatically.  
Select "Static" if you wish to assign a static IP address to the camera.  
Select "DHCP" if you are using the DHCP function of your router or ISP.  
UPnP  
Viewnetccam.com  
Date and Time  
Camera  
Connection Mode  
Connection Mode  
Automatic Setup  
Static  
Current Setting  
X
Account  
Configure network settings automatically  
Assign static IP address to the camera.  
Get IP address from DHCP server  
Administrator  
(8)  
(9)  
General User  
DHCP  
Advanced  
Image Display  
(10)  
(11)  
(12)  
(13)  
(14)  
(15)  
Multi-Camera  
Buffer/Transfer  
Operation Time  
External Output  
Indicator Control  
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Operating Instructions  
Basic  
(1)  
Network (IPv4) Configures the IPv4 network settings to connect the  
camera to the network (see page 40).  
(2)  
Network (IPv6) Configures the IPv6 network settings to connect the  
camera to the network (see page 45).  
(3)  
(4)  
IPsec  
UPnP  
Enables IPsec (Transport or Tunnel mode) (see page 49).  
Enables automatic port forwarding or shortcut to the  
camera (see page 59).  
(5)  
(6)  
(7)  
Viewnetcam.  
com  
Registers with the Viewnetcam.com service (see page 61).  
Date and Time Sets the date and time, automatic time adjustment and  
adjust clock for daylight saving time settings (see page 63).  
Camera  
Sets camera name, white balance, AC power source  
frequency, automatic focus range, mounting type, pan/tilt  
range, return to specified position, color night view, and  
vertical resolution settings (see page 65).  
Account  
*1  
(8)  
Administrator Sets authentication setting and administrator security (user  
name and password) (see page 71).  
*1  
(9)  
General User  
Sets general user security (user name and password) and  
general user's access level (see page 75).  
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Operating Instructions  
Advanced  
(10) Image Display Sets resolution, image quality and refresh interval of Single  
Camera and Multi-Camera page, time stamp setting, and  
language (see page 77).  
*1  
(11) Multi-Camera  
Sets the camera IP address or host name, camera name on  
the Multi-Camera page (maximum 12 cameras) (see page  
80).  
(12) Buffer/Transfer Sets image buffer or transfer by timer or alarm. (see page  
82 or page 91).  
(13) Operation  
Time  
Sets time period to display camera images (see page 104).  
(14) External  
Output  
Sets the external output terminal of the External I/O (see  
page 106).  
(15) Indicator  
Control  
Sets indicator display (see page 107).  
*1  
If you change [Administrator], [General User], or [Multi-Camera Setup page] settings,  
changes will not be applied to the video (Motion JPEG) viewers. Restart the camera to make  
changes applied to all video viewers.  
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Operating Instructions  
2.2 Connecting the Camera to Your IPv4 Network  
The Network page offers three options to configure the camera in IPv4.  
[Automatic Setup] automatically assigns an unused IP address to the camera,  
and uses UPnP™ (Universal Plug and Play) to configure your router.  
[Static] allows the user to use a specific IP address.  
[DHCP] is offered for ISPs who require this option.  
1. Click [Network (IPv4)] on the Setup page.  
2. Click a connection mode.  
Normally sets Automatic Setup.  
Uses a static IP address.  
Uses ISP DHCP server function.  
Each page is displayed (see page 40—page 41).  
3. Enter each parameter in the proper data field.  
Automatic Setup  
The camera automatically obtains the network settings (subnet mask, default  
gateway and DNS server address) utilizing a DHCP feature on the router. The  
camera also automatically searches the unused IP address on your network.  
If you select [Yes] at the Allow Access from the Internet, the camera  
automatically enables port forwarding by using UPnP™. In this case, the  
camera automatically searches the unused port number on your network in the  
order from 50000 to 50050.  
Clicking [Cancel] takes you back to the previous page without saving  
changes.  
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Operating Instructions  
DHCP Setup  
Static Setup  
Clicking [Cancel] takes you back to the previous page without  
saving changes.  
4. Click [Save] when finished.  
New settings are saved.  
When finished, the following page is displayed.  
Note  
The current network settings are shown on the Status page in the Maintenance  
section (see page 109).  
5. Click [Restart].  
The camera restarts, and the Top page is displayed.  
Note  
When you do not know the camera IP address while setting [Automatic  
Setup] or [DHCP Setup], you can search it by using the Setup Program  
(see page 132).  
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Operating Instructions  
Checking [Yes] for [Allow Access from the Internet] on [Automatic Setup]  
may not display the Top page, because the port number may change. Use  
the Setup Program to access the camera.  
If the camera is restarted, all buffered images on the internal memory are  
deleted.  
Setting  
Description  
Allow Access from  
the Internet  
(Automatic Setup  
Only)  
Allow Access from the Internet setting automatically  
configures the router's Port Forwarding setting (some  
routers call it "Address Translation", "Static IP  
Masquerade", "Virtual Server" or "Port Mapping"). To  
enable Internet access to the camera, check [Yes]. In this  
case, the camera automatically searches the unused port  
number on your network in the order from 50000 to 50050.  
To disable Internet access to the camera, check [No].  
Network  
If you prohibit the Setup Program from changing the  
network settings, clear the check box.  
Configuration from  
Setup Program  
(Static/DHCP Only)  
Port Number  
(Static/DHCP Only)  
The port number is 80 by default. When you use multiple  
cameras with a router on your network, each camera must  
be assigned its own port number (see page 26 "1.10  
Connecting the Camera to a Router Not Supporting  
UPnP™ (IPv4 Only)" in the Installation/Troubleshooting).  
Do not set the following port numbers.  
E.g., FTP: 20 and 21, Telnet: 23, SMTP: 25, DNS: 53,  
POP3: 110, HTTPS: 443, ICQ: 4000 and IRC: 6661—  
6667.  
Enter only the number (1—65535).  
Some ISPs do not allow you to use port 80. Ask your ISP  
or network administrator about the accessible port number  
over the Internet.  
IP address  
Subnet Mask  
If your ISP or network administrator specifies the IP  
address and subnet mask, enter them in each data field.  
If you use the camera on the LAN, set the IP address in the  
same class as your PC (see page 131).  
Set 4 digits (0—255) and 3 periods such as  
"192.168.0.253". But "0.0.0.0" and "255.255.255.255" are  
not available.  
(Static Only)  
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Operating Instructions  
Setting  
Host Name  
Description  
If your ISP uses the DHCP function which automatically  
assigns the IP address to the camera, enter the ISP-  
assigned host name. (Host name may be used as an  
authentication.)  
Enter ASCII characters for the host name (see page 140).  
But [Space], ["], ['], [&], [<] and [>] are not available.  
(DHCP Only)  
*1  
Default Gateway  
If you have the assigned Default Gateway address by your  
ISP or network administrator, enter it in this data field.  
Set 4 digits (0—255) and 3 periods such as  
"192.168.0.253". But "0.0.0.0" and "255.255.255.255" are  
not available.  
(Static/DHCP Only)  
DNS Server  
Address  
(Static/DHCP Only)  
DNS server address is required in the following conditions.  
*1  
Transferring camera images by E-mail or FTP  
Setting cameras by their host names on the Multi-  
Camera Setup page  
Using the Viewnetcam.com service  
If you have the assigned DNS server addresses by your  
ISP or network administrator, enter them in this data field.  
They usually have two addresses.  
Set 4 digits (0—255) and 3 periods such as  
"192.168.0.253". But "0.0.0.0" and "255.255.255.255" are  
not available.  
Max. Bandwidth  
Usage  
The bandwidth can be restricted.  
Select the maximum bandwidth usage from [Unlimited] to  
[0.1 Mbps].  
This setting is valid in both IPv4/IPv6.  
Note  
Set the maximum bandwidth usage seeing the following  
file sizes. These are examples for a JPEG file with a  
standard image quality. File sizes may change depending  
on the image quality or how bright the object is.  
160 x 120 pixels: About 3.5 KB (28 Kbit)  
320 x 240 pixels: About 10 KB (80 Kbit)  
640 x 480 pixels: About 18 KB (144 Kbit)  
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Operating Instructions  
Setting  
Description  
Connection Type  
Select [Auto Negotiation] normally. If you cannot access  
the camera, see page 44 "The Top page is not displayed."  
in the Installation/Troubleshooting.  
This setting is valid in both IPv4/IPv6.  
*1  
If you automatically obtain the IP address from the DHCP server, you do not need to set it.  
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Operating Instructions  
2.3 Connecting the Camera to Your IPv6 Network  
The Network page offers two options to configure the camera in IPv6.  
[Automatic Setup] automatically assigns an IPv6 address to the camera.  
[Static] allows the user to use a specific IPv6 address.  
Note  
IPv6 is the expanded protocol created for future Internet expansion. Your  
network and your ISP must support IPv6 before you can use this feature.  
1. Click [Network (IPv6)] on the Setup page.  
2. Click a connection mode.  
Normally sets Automatic Setup.  
Uses a static IP address.  
3. Enter each parameter in the proper data field.  
Automatic Setup  
The camera is automatically assigned an IPv6 prefix from the IPv6 router, and  
produces the original IPv6 address from the IPv6 prefix. If you select [No] at  
the Allow Access from the Internet, the camera can be accessed only from the  
LAN that has an same IPv6 prefix as the camera.  
Clicking [Cancel] takes you back to the previous page without saving  
changes.  
[For assistance, please call: 1-800-272-7033]  
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Operating Instructions  
Static Setup  
You can assign a static IPv6 address to the camera. If you select [No] at the  
Allow Access from the Internet, the camera can be accessed only from the  
LAN that has an same IPv6 prefix as the camera.  
Clicking [Cancel] takes you back to the previous page without saving  
changes.  
4. Click [Save] when finished.  
New settings are saved.  
When finished, the following page is displayed.  
Note  
The current network settings are shown on the Status page in the Maintenance  
section (see page 109).  
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Operating Instructions  
5. Click [Restart].  
The camera restarts, and the Top page is displayed.  
Note  
When you do not know the camera IP address while setting [Automatic  
Setup], you can search it by using the Setup Program (see page 132). Or  
you can search it on the Status page (see page 109) after accessing the  
camera in IPv4.  
If the camera is restarted, all buffered images on the internal memory are  
deleted.  
Setting  
Description  
Allow Access from  
the Internet  
(Automatic Setup  
If [Yes] is selected at the Allow Access from the Internet,  
you can access the camera from the Internet. If [No] is  
selected, the camera can be accessed only from the LAN  
that has an same IPv6 prefix as the camera.  
Only)  
Port Number (Static •  
Only)  
The port number is 80 by default. The port number must be  
unique for each terminal on your network.  
Do not set the following port numbers.  
E.g., FTP: 20 and 21, Telnet: 23, SMTP: 25, DNS: 53,  
POP3: 110, HTTPS: 443, ICQ: 4000 and IRC: 6661—  
6667.  
Enter only the number (1—65535).  
Some ISPs do not allow you to use port 80. Ask your ISP  
or network administrator about the accessible port number  
over the Internet.  
IP address  
(Static Only)  
Enter a global address. You do not need to enter prefix  
length.  
IPv6 address consists of 8 hexadecimal digits divided with  
":". Consecutive 0s can be abbreviated as "::".  
(E.g. 2001:2:3:4::5)  
Default Gateway  
(Static Only)  
If you have the assigned Default Gateway IPv6 address by  
your ISP or network administrator, enter it in this data field.  
IPv6 address consists of 8 hexadecimal digits divided with  
":". Consecutive 0s can be abbreviated as "::".  
(E.g. 2001:2:3:4::5)  
[For assistance, please call: 1-800-272-7033]  
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Operating Instructions  
Setting  
Description  
DNS Server  
Address  
DNS server address is required in the following conditions.  
Transferring camera images by E-mail or FTP  
Setting cameras by their host names on the Multi-  
Camera Setup page  
Using the Viewnetcam.com service  
If you have the assigned DNS server IPv6 addresses by  
your ISP or network administrator, enter them in this data  
field. They usually have two addresses.  
IPv6 address consists of 8 hexadecimal digits divided with  
":". Consecutive 0s can be abbreviated as "::".  
(E.g. 2001:2:3:4::5)  
Max. Bandwidth  
Usage  
The bandwidth can be restricted.  
Select the maximum bandwidth usage from [Unlimited] to  
[0.1 Mbps].  
This setting is valid in both IPv4/IPv6.  
Note  
Set the maximum bandwidth usage seeing the following  
file sizes. These are examples for a JPEG file with a  
standard image quality. File sizes may change depending  
on the image quality or how bright the object is.  
160 x 120 pixels: About 3.5 KB (28 Kbit)  
320 x 240 pixels: About 10 KB (80 Kbit)  
640 x 480 pixels: About 18 KB (144 Kbit)  
Connection Type  
Select [Auto Negotiation] normally. If you cannot access  
the camera, see page 44 "The Top page is not displayed."  
in the Installation/Troubleshooting.  
This setting is valid in both IPv4/IPv6.  
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Operating Instructions  
2.4 What is IPsec?  
IPsec provides security for the transmission of sensitive information over  
unprotected networks such as the Internet. IPsec authenticates IP packets  
between participating IPsec devices.  
Unreadable  
Malicious User  
Image  
Allowed User  
Internet  
Readable  
Camera's IPsec Feature  
The camera can use IPsec in both IPv4/IPv6. The camera supports the following  
IPsec feature.  
Item  
Supported Feature  
Pre-shared Key Method  
IKEv1  
*1  
Phase 1 mode  
Phase 2 mode  
: Main mode  
: Quick mode  
Cipher Algorithm : DES-CBC, 3DES-CBC, AES-CBC (128,  
192, 256 bits)  
Message-Digest : HMAC-MD5, HMAC-SHA-1  
Algorithm  
*2  
IPsec  
ESP (Encapsulating Security Payload)  
Transport mode, Tunnel mode  
Cipher Algorithm :DES-CBC, 3DES-CBC, AES-CBC (128,  
192, 256 bits)  
Message-Digest :HMAC-MD5-96, HMAC-SHA-1-96  
Algorithm  
*1  
*2  
The camera does not support aggressive mode.  
The camera does not support authentication header (AH).  
[For assistance, please call: 1-800-272-7033]  
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Operating Instructions  
IPsec Mode Selection  
Select transport mode or tunnel mode to access the camera.  
Transport Mode (IPv4 Only)  
The image is encrypted in the whole way between the camera and your PC. In the  
environment of Windows XP Service Pack 1 or later, transport mode is available  
only in IPv4.  
Transport Mode  
Encrypted  
Prepare the following requirements.  
Item  
Supported Feature  
PC  
Operating System : Windows XP Service Pack 1 or later  
Web Browser  
ISP Service  
: Internet Explorer 6.0 or later  
: Services for multiple global addresses (A  
global address must be set up on your  
PC.)  
Note  
To use IPsec, you need to set up your operating system.  
See the Panasonic Network Camera support website at  
http://panasonic.co.jp/pcc/products/en/netwkcam/ for  
the setup.  
Camera  
ISP Service  
: Services for multiple global addresses (A  
global address must be set up to the  
camera.)  
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Operating Instructions  
Tunnel Mode (IPv4/IPv6)  
An IPsec mode of operation where the entire IP packet including IP header is  
authenticated and encrypted. A new IP header is added (protecting the entire  
original packet). Both VPN clients and VPN gateways can use this mode.  
Note  
The camera can be accessed only from the PCs under the VPN router. Other  
PCs cannot access the camera.  
LAN WAN  
Tunnel Mode  
Encrypted  
Not Encrypted  
Prepare the following requirements.  
Item  
Supported Feature  
PC  
Operating System : Windows XP, Windows 2000, Windows  
Me, Windows 98SE (in IPv4)  
: Windows XP Service Pack 1 or later (in  
IPv6)  
: Internet Explorer 6.0 or later  
Web Browser  
Router  
ISP Service  
(in IPv4)  
: Static global address service (A global  
address must be set up to the WAN side of  
the router.)  
ISP Service  
(in IPv6)  
: "IPv4/IPv6 Dual-Stack" or "IPv6 over IPv4  
Tunneling" service  
Note  
See the Panasonic Network Camera support website at  
http://panasonic.co.jp/pcc/products/en/netwkcam/ for  
the recommended router.  
Camera  
ISP Service  
(in IPv4)  
: Services for multiple global addresses (A  
global address must be set up to the  
camera.)  
ISP Service  
(in IPv6)  
: "IPv4/IPv6 Dual-Stack" or "IPv6 over IPv4  
Tunneling" service  
[For assistance, please call: 1-800-272-7033]  
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Operating Instructions  
2.5 Encrypt the Camera Image in Transport Mode  
The camera can encrypt the image using IPsec transport mode.  
Note  
If you use IPsec, refresh interval slows down.  
1. Click [IPsec] on the Setup page.  
2. Click Camera in the Transport column.  
If you use transport mode in E-mail or FTP transfer, click No. in the Buffer/  
Transfer column.  
The display shows that  
the communication is in  
HTTPandanypeople can  
access the camera if they  
have the pre-shared key  
(see page 53).  
Set up these settings to transfer images in transport mode (see page 102).  
3. Enter each parameter in the data field.  
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Operating Instructions  
Setting  
Status  
Pre-Shared Key  
Description  
Check the box to use this encryption method.  
It is the key to use in the authentication of communications.  
Enter the same pre-shared key as your PC.  
Enter ASCII characters for the host name (see page 140).  
But [Space], ["], ['], [&], [<] and [>] are not available.  
Note  
If the pre-shared key leaks to a third party, it may lead to illegal  
access, private information leak or interference. To protect your  
security and privacy, pay attention to the following points.  
Make it known only to the specified people.  
Set it as many characters as possible.  
Change the password regularly.  
4. Click [Save] when finished.  
New settings are saved.  
5. Click [Cancel].  
The IPsec page is displayed.  
6. Check [Use] in the IPsec column, check encoding strength, and click [Save].  
Setting  
Description  
IPsec  
Check the box to enable IPsec features. If you clear the  
box, whole IPsec features will be invalid.  
Encoding strength  
Encoding strength for IPsec can be selected. If you select  
[Standard], DES or NULL is valid as an algorithm, and then  
the data will become easier to be decrypted.  
[For assistance, please call: 1-800-272-7033]  
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Operating Instructions  
7. Click [Restart].  
8. Set up your PC as it fits to the requirements on page 50.  
Set the FTP server or E-mail server to transfer images.  
9. Access the camera (see page 11).  
If you can access the camera, the IPsec setup is complete.  
Note  
In IPsec communications, "IPsec" is displayed on the Top page or the  
Single Camera page.  
If you cannot communicate using IPsec, see 2.7 IPsec in the  
Troubleshooting section of the Installation/Troubleshooting.  
See the Panasonic Network Camera support website at  
http://panasonic.co.jp/pcc/products/en/netwkcam/ for the IPsec  
features.  
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Operating Instructions  
2.6 Encrypt the Camera Image in Tunnel Mode  
The camera can encrypt the image using IPsec tunnel mode.  
Note  
Do not set IPsec on the PCs under the VPN router. Communications may  
be blocked.  
If you use IPsec, refresh interval slows down.  
The camera can be accessed only from the PCs under the VPN router.  
Other PCs cannot access the camera.  
1. Click [IPsec] on the Setup page.  
2. Click Add in the Tunnel column.  
3. Enter each parameter in the data field.  
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Operating Instructions  
Setting  
Status  
Description  
Check the box to use this encryption method.  
Pre-Shared Key  
It is the key to use in the authentication of communications.  
Enter the same pre-shared key as your VPN router.  
Enter ASCII characters for the host name (see page 140).  
But [Space], ["], ['], [&], [<] and [>] are not available.  
Note  
If the pre-shared key leaks to a third party, it may lead to illegal  
access, private information leak or interference. To protect your  
security and privacy, pay attention to the following points.  
Make it known only to the specified people.  
Set it as many characters as possible.  
Change the password regularly.  
Network address  
Router address  
Enter the destination network address.  
Enter "IP address/Prefix length" in the data field.  
Enter the WAN IP address of the VPN router on a  
destination network.  
Note  
IPv6 link-local address is not available.  
The camera can be accessed only from the PCs under  
the VPN router. Other PCs cannot access the camera.  
4. Click [Save] when finished.  
New settings are saved.  
5. Click [Cancel].  
The IPsec page is displayed.  
6. Check [Use] in the IPsec column, check encoding strength, and click [Save].  
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Operating Instructions  
Setting  
Description  
IPsec  
Check the box to enable IPsec features. If you clear the  
box, whole IPsec features will be invalid.  
Encoding strength  
Encoding strength for IPsec can be selected. If you select  
[Standard], DES or NULL is valid as an algorithm, and then  
the data will become easier to be decrypted.  
7. Click [Restart].  
8. Set up your VPN router as shown below.  
To use tunnel mode, you need to set up your VPN router.  
IKE Items  
Authentication  
Settings  
Phase 1  
Pre-shared Key Method  
Method  
ID  
Specifies by address.  
*1  
Mode  
Main mode  
Diffie-Hellman  
MODP Group  
Specifies 1 or 2.  
Cipher Algorithm  
Select from DES-CBC, 3DES-CBC or  
AES-CBC (128, 192, 256 bits). (Multiple  
selections are available.)  
Message-Digest  
Algorithm  
HMAC-MD5, HMAC-SHA-1  
Lifetime  
Specifies by 28800 s (Byte setting is not  
supported.)  
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Operating Instructions  
IKE Items  
Settings  
Phase 2  
Mode  
PFS  
Quick mode  
Specifies either of Off, D-H Group 1 or D-  
H Group 2.  
Cipher Algorithm  
Select from DES-CBC, 3DES-CBC,  
AES-CBC (128, 192, 256 bits) or NULL.  
(Multiple selections are available.)  
Message-Digest  
Algorithm  
HMAC-MD5-96, HMAC-SHA-1-96  
Lifetime  
Specifies by 28800 s (Byte setting is not  
supported.)  
*1  
The camera does not support aggressive mode.  
Set up the IPsec policy as the following.  
Items Settings  
Protocol  
ANY  
Source Network  
Network address and subnet mask on the LAN side of the  
VPN router  
Source IP address  
Destination Network  
A global address on the WAN side of the VPN router  
A global address of the camera  
Destination IP address A global address of the camera  
9. Access the camera (see page 11).  
If you can access the camera, the IPsec setup is complete.  
Note  
In IPsec communications, "IPsec" is displayed on the Top page or the  
Single Camera page.  
If you cannot communicate using IPsec, see 2.7 IPsec in the  
Troubleshooting section of the Installation/Troubleshooting.  
See the Panasonic Network Camera support website at  
http://panasonic.co.jp/pcc/products/en/netwkcam/ for the IPsec  
features.  
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Operating Instructions  
2.7 Using UPnP™ (Universal Plug and Play)  
UPnP™ can automatically configure your router to be accessed from the Internet.  
In order to use this feature, your router needs to support this feature and it must be  
enabled. Most router manufacturers disable this feature as the default setting. See  
http://panasonic.co.jp/pcc/products/en/netwkcam/ for details and see your  
router manual for how to enable UPnP™. After the UPnP™ is enabled on the  
router, set [Enable] for auto port forwarding.  
Note  
The camera's UPnP™ does not support IPv6. Use this feature in IPv4.  
1. Click [UPnP] on the Setup page.  
2. Set up UPnP™.  
Setting  
Auto Port  
Description  
If the network setting is [Static] or [DHCP], enabling auto  
port forwarding allows you to access the camera from the  
Internet.  
Forwarding  
Note  
If the network setting is [Automatic Setup], enable [Allow  
Access from the Internet] on the Network page (see page  
42).  
DisplayShortcut •  
Icon in My  
Enabling it displays a shortcut to the camera in the My  
Network Places folder.  
Network Places  
Note  
If you use Windows XP or Windows Me, this feature is  
available. Enable UPnP™ Windows component before  
using this feature (see page 139).  
[For assistance, please call: 1-800-272-7033]  
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Operating Instructions  
3. Click [Save] when finished.  
New settings are saved.  
When finished, "Success!" is displayed.  
4. Click [Go to UPnP page].  
The UPnP page is displayed.  
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Operating Instructions  
2.8 Registering with the Viewnetcam.com service  
Viewnetcam.com is a free service (dynamic DNS service) that allows you to assign  
an easy to remember name to the camera, similar to your favorite web site.  
Viewnetcam.com also allows you to easily access the camera, even when your ISP  
changes the IP address. Panasonic Communications recommends you to register  
with it for the Internet access to the camera. See http://www.viewnetcam.com for  
details about the Viewnetcam.com service.  
1. Click [Viewnetcam.com] on the Setup page.  
2. Check [Enable].  
Clicking [Cancel] cancels your settings without saving changes.  
Setting  
Description  
Enable  
Check [Enable] to register with the Viewnetcam.com  
service. If you clear the box, the Viewnetcam.com service  
stops.  
Personal  
(Camera) URL  
The camera's personal URL will be displayed after you  
register with the Viewnetcam.com service.  
Your Account  
Link  
The URL is displayed to register with the Viewnetcam.com  
service. Clicking [Your Account Link] item name displays  
the Viewnetcam.com registration website.  
3. Click [Save] when finished.  
New settings are saved.  
When finished, "Success!" is displayed.  
4. Click [Go to Viewnetcam.com page].  
The Viewnetcam.com page is displayed.  
5. Click [Your Account Link].  
The Viewnetcam.com registration website is displayed.  
[For assistance, please call: 1-800-272-7033]  
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Operating Instructions  
Note  
When the Viewnetcam.com registration website is not displayed, confirm  
that the URL is displayed in the right column of the Your Account Link. If  
the URL is not displayed, follow the procedures below.  
1. Wait for a while, and click [Refresh] on the web browser.  
2. Confirm that your network (your PC and camera) is connected to the  
Internet.  
Personal (Camera) URL is available after you registered with the  
Viewnetcam.com service.  
If port forwarding is not enabled or your network is not connected to the  
Internet, the Viewnetcam.com service is not available.  
6. Register with the Viewnetcam.com service following the website.  
The Viewnetcam.com page is displayed.  
7. Access the camera with a registered URL from the Internet (see page 11).  
When the Top page is displayed, the Viewnetcam.com registration is  
complete.  
Note  
It may take a maximum of 30 minutes for the registered URL to work.  
If "Expired" is displayed at the Personal (Camera) URL on the  
Viewnetcam.com page or at the Camera URL in the DDNS on the Status  
page, restart the camera. After that, confirm that your registered URL is  
displayed on their pages.  
Confirming the Internet access  
Due to the router specifications, the image may not be displayed even if you  
access the camera from your PC on the same LAN as the camera. In this case,  
access the camera following procedures.  
Accessing from the PC on another network (see page 11)  
Accessing from your cell phone (see page 35)  
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Operating Instructions  
2.9 Setting Date and Time  
The Date and Time page allows you to set date and time. Date and time are used  
for image buffer/transfer, operation time and time stamps on the buffered image.  
Note  
Saving the date and time settings deletes all buffered images on the internal  
memory.  
1. Click [Date and Time] on the Setup page.  
2. Set each parameter.  
Set [Automatic Time Adjustment] to synchronize the time automatically  
with an NTP server.  
Clicking [Cancel] cancels your settings without saving changes.  
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Operating Instructions  
Setting  
Description  
Time Setting  
Select date and format (AM/PM or 24 H). These settings  
are used for image buffer/transfer, operation time and time  
stamps on the buffered image. But E-mail subject and file  
name by E-mail or FTP transfer uses only 24 h format.  
Automatic Time  
Adjustment  
NTP (Network Time Protocol) server synchronizes the  
camera's internal clock. It adjusts automatically every day.  
Check the box to enable it.  
Set the NTP server IP address. In IPv4, set 4 digits (0—  
255) and 3 periods such as "192.168.0.253". But "0.0.0.0"  
and "255.255.255.255" are not available. In IPv6, set 8  
hexadecimal digits divided with ":". Consecutive 0s can be  
abbreviated as "::". Or set a host name (1—255  
characters).  
Select your time zone.  
Note  
The camera will not synchronize to the NTP server if the  
time setting from the NTP server moves forward or  
backward more than 1 hour at a time. This is to protect the  
camera's time setting from fraudulent NTP server  
tampering, incorrect time information, etc.  
Adjust Clock for  
Daylight Saving  
Time  
During the daylight saving time, the internal clock is turned  
forward an hour. The clock will shift one hour forward at the  
set time on the Start Day, and move back one hour at the  
set time on the End Day. Check the box to enable it.  
Note  
An "s" is put between date and time of time stamp when  
enabling this feature. The time stamp will be attached to  
the transferred images by the Image Transfer feature.  
3. Click [Save] when finished.  
New settings are saved.  
When finished, "Success!" is displayed.  
4. Click [Go to Date and Time page].  
The Date and Time page is displayed.  
Note  
Date and time settings become incorrect depending on the length of power-on  
time or the internal temperature. Using the Automatic Time Adjustment is  
recommended.  
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Operating Instructions  
2.10 Changing Camera Settings  
The Camera page allows you to set the camera name, white balance, AC power  
source frequency, automatic focus range, mounting type, pan/tilt range, return to  
specified position, color night view, and vertical resolution settings.  
1. Click [Camera] on the Setup page.  
2. Set each parameter.  
NetworkCamera  
Auto  
Macro  
-175  
-120  
0
+175  
-90  
0
Do not move  
Home Position  
Clicking [Cancel] cancels your settings without saving changes.  
[For assistance, please call: 1-800-272-7033]  
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Operating Instructions  
Setting  
Description  
Camera Name  
The camera name is displayed on the Single Camera  
page.  
Enter ASCII characters (see page 140) or characters in  
each language (1—15 characters for a 1-byte character  
and 1—7 characters for a 2-byte character). But [Space],  
["], ['], [&], [<], and [>] are not available.  
White Balance Select from the following options.  
Auto (default)  
Fixed Indoor  
— Automatic adjustment  
— Electric bulb (2800 K)  
Fixed Fluorescent — White type fluorescent  
(White)  
light (3600 K)  
Fixed Fluorescent — Daylight type fluorescent  
(Daylight)  
light (4000 K)  
Fixed Outdoor  
Hold  
— Solar light (6000 K)  
— Setting [Hold] keeps the current  
white balance.  
Note  
White balance is also saved in the home position, alarm  
position and preset buttons.  
AC Power  
Source  
Frequency  
It can select Flicker Correction by power line frequency.  
60 Hz (default)  
50 Hz  
Select 60 Hz in the United States.  
Automatic  
Focus Range  
Set to "Macro" when viewing objects that are within 1 m  
(39.4 inches) of the camera. Set to "Normal" when viewing  
objects that are 1 m (39.4 inches) or further from the camera.  
When positioning the camera in front of a window to view  
images on the other side of the window, set the Automatic  
Focus Range to "Normal".  
Mounting Type Set to match the installation method used to mount the camera.  
When set to "On the ceiling", the available tilt range is 0 to  
+90 degrees.  
When set to "On the table", the available tilt range is -120  
to 0 degrees.  
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Operating Instructions  
Setting  
Description  
Select from the following options.  
*1  
Pan Range  
Minimum  
— Current settings, -175—+175  
— Current settings, -175—+175  
— Current settings, -175—+175  
*2  
Home Position  
Maximum  
The values must be selected as minimum home  
position maximum.  
Note  
If you wrongly set the range, your privacy may be seen.  
Check the range after the setup.  
*1  
Tilt Range  
Select from the following options.  
When the camera is mounted on a ceiling  
Minimum  
— Current settings, 0—+90  
— Current settings, 0—+90  
— Current settings, 0—+90  
*2  
Home Position  
Maximum  
When the camera is mounted on a table  
Minimum  
— Current settings, -120—0  
— Current settings, -120—0  
— Current settings, -120—0  
*2  
Home Position  
Maximum  
The values must be selected as minimum home  
position maximum.  
Note  
If you wrongly set the range, your privacy may be seen.  
Confirm the range after the setup.  
Return to  
Specified  
Position  
If the camera is not operated during the specified period,  
the camera turns to the specified position.  
Note  
If you did not set any presets, the camera cannot turn to the  
preset position.  
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Operating Instructions  
Setting  
Description  
Color Night  
View  
In the color night view mode, the camera image becomes  
brighter in a low illuminance. The camera image returns  
normal operation in a bright location.  
In color night view mode, the following may be  
experienced:  
Image refresh rate may slow down.  
Images may blur when viewing moving objects or  
using Pan/Tilt/Zoom in low illuminance.  
It may take a while to focus on some objects by auto  
focusing.  
Images may not be displayed correctly on a TV.  
Note  
In the color night view mode, the image may have white or  
colored circles around the object. This is not a problem,  
since it is a CCD sensor characteristic.  
Vertical  
When viewing motion images in 640 x 480 resolution, scan  
Resolution (for lines may appear when objects pass horizontally in front of the  
640 x 480  
mode)  
camera or when the camera pans horizontally. Set to "240" to  
remove the scan lines.  
*1  
*2  
See page 69 for details about pan/tilt range settings.  
These home position settings are displayed as you set on page 26.  
3. Click [Save] when finished.  
New settings are saved. If the home position is changed, the camera turns  
to the home position.  
When finished, "Success!" is displayed.  
4. Click [Go to Camera page].  
The Camera page is displayed.  
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Operating Instructions  
Specifying Pan/Tilt Range  
1. Access the camera (see page 11), and click [Single] at the top of the Top page.  
2. Open another web browser, and display the Camera page (see page 65).  
3. Align the Single Camera page and the Camera page side to side.  
Network Camera  
Pan / Tilt  
Scan  
NetworkCamera  
Auto  
Zoom  
Focus  
Preset Program  
Macro  
Alarm  
Brightness  
Please click here when gray color screen displayed  
-
+
STD  
Running in IPv4 mode.  
Output  
Open  
Short  
-175  
-120  
0
+175  
-90  
0
Do not move  
Home Position  
4. Set the pan/tilt range.  
Selecting [Current Settings] displays the current angle of the camera.  
Select each value while adjusting the pan/tilt on the Single Camera page.  
Note  
The values must be selected as minimum home position maximum.  
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Operating Instructions  
When the camera is  
mounted on a table  
When the camera is  
mounted on a ceiling  
Max.: 0 ˚  
Max.: +90 ˚  
Min.: -175 ˚  
Max.: +175 ˚  
Max.: +175 ˚  
Min.: -175 ˚  
Min.: -120 ˚  
Min.: 0 ˚  
5. Click [Save] on the Camera page.  
New settings are saved. The camera turns to the home position.  
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Operating Instructions  
2.11 Changing Authentication Setting and  
Administrator User Name and Password  
The Security: Administrator page allows you to change authentication,  
administrator user name and password. The authentication window is displayed,  
and allows the registered users to access the camera.  
Note  
If you access the camera for the first time, the window to set administrator user  
name and password is displayed. Make a note of the user name and password  
so that you will not forget them.  
The user name and password should be secured at your own responsibility.  
Pay attention to the following points.  
Set the user name and password as many characters as possible.  
Change the password regularly.  
IMPORTANT  
It is important to limit access to the camera by use of a unique User Name and  
a secret Password. Because the camera is accessed through the Internet it is  
possible that the camera could be accessed by unknown individuals, including  
those who are commonly known as "hackers," to whom you do not want to  
allow access. The use of a unique User Name and a Password known only to  
you will help insure that only authorized individuals are given access to the  
camera. You have the option of proceeding without a User Name and  
Password, but it is strongly recommended that you utilize these protections.  
1. Click [Administrator] on the Setup page.  
2. Set each parameter.  
Clicking [Cancel] cancels your settings without saving changes.  
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Operating Instructions  
Setting  
Description  
Authentication has 2 phases.  
General  
Authentication  
If you set [Permit access from guest users], the camera  
does not display the authentication window in camera  
access. All guest users can view the image without user  
name and password.  
Note  
If you set [Permit access from guest users], [Login] is  
displayed at the top of the page. After you log in as an  
administrator (see page 74), you can access the Setup  
page and the Maintenance page.  
If you set [Do not permit access from guest users], the  
camera displays authentication window in camera access.  
Users must enter the user name and password.  
User Name/  
Password  
User Name (6 to 15 characters): Enter the user name.  
Password (6 to 15 characters): Enter the password.  
Note  
The password must be different from the user name.  
Retype Password: Reenter the password.  
Enter ASCII characters (see page 140). But [Space], ["], ['],  
[&], [<], [>] and [:] are not available.  
Note  
When setting [General Authentication], set the user name and password.  
When users other than an administrator are accessing the camera,  
[Setup] and [Maintenance] tab will not be displayed.  
The user name and password are case sensitive.  
3. Click [Save] when finished.  
New settings are saved.  
When finished, "Success!" is displayed.  
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Operating Instructions  
4. Click [Go to Security: Administrator page].  
The Security: Administrator page is displayed.  
Note  
When the user name and password have been changed, the camera  
displays an authentication window. Enter the user name and password,  
and click [OK].  
Administrator/General Users/Guest Users  
The camera has 3 user levels (administrator, general users and guest users).  
Items  
Administrator  
General Users  
Guest Users  
User Name and  
Password  
Required  
Required  
Not Required  
Number of Users  
Accessible Pages  
1
50  
All Pages  
Pages Except For Pages Except For  
Setup and Setup and  
Maintenance page Maintenance page  
Access Level  
All Operations  
Access level can Access level can  
be set for each  
general user (see users (see page  
page 75). 75).  
be set for guest  
Note  
Guest users mean unregistered users. Set [Permit access from guest users]  
on the Security: Administrator page (see page 71).  
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Operating Instructions  
2.12 Logging in to the Camera  
If you set [Permit access from guest users] on the Security: Administrator page,  
[Login] is displayed at the top of the page. After you log in as an administrator, you  
can access the Setup page and the Maintenance page.  
1. Click [Login] at the top of the page.  
2. Check the login mode, and click [Login].  
Note  
The authentication window is displayed. Enter the user name and password.  
3. Enter a valid user name and password according to the Login mode selected  
in step 2, and click [OK] to log in to the camera.  
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Operating Instructions  
2.13 Creating, Modifying or Deleting General Users  
The General User page allows you to create, modify or delete general users. Up to  
50 general users can be registered. The access level is set for each general user.  
If you set [Permit access from guest users] on the Security: Administrator page, the  
access level can be set for guest users.  
Note  
For general users, the Setup and Maintenance tabs are not displayed.  
1. Click [General Users] on the Setup page.  
2. If you create a general user, click [Create].  
When setting [Do not permit  
access from guest users]  
When setting [Permit access  
from guest users]  
If you change the settings of general users or guest users, select  
their name and click [Modify]. The modification page is displayed.  
If you delete a general user, select the name and click [Delete]. The  
confirmation page is displayed.  
3. Set each parameter.  
• Settings for a general user  
Settings for guest users  
Clicking [Cancel] takes you back to the previous page without  
saving changes.  
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Operating Instructions  
Setting  
Description  
User ID List  
Up to 50 general users can be registered.  
The list is used to modify or delete general user settings.  
User Name/  
Password  
User Name (6 to 15 characters): Enter the user name.  
Password (6 to 15 characters): Enter the password.  
Note  
The password must be different from the user name.  
Retype Password: Reenter the password.  
Enter ASCII characters (see page 140). But [Space], ["], ['],  
[&], [<], [>] and [:] are not available.  
Access Level  
Access level is set for each general user. Check the feature to  
enable.  
In the limit time of continuous Motion JPEG, set the time to  
change the video (Motion JPEG) to still images for each  
user. (Not permitted, Unlimited, 10 seconds—60 minutes)  
In the refresh interval, set the refresh interval after the  
video changes to still images. (3—60 seconds)  
See each page for the following features.  
Pan/Tilt Control (see page 22)  
Zoom Control (see page 23)  
Focus Control (see page 24)  
Preset Control (see page 21)  
Click to Center Control (see page 19)  
Brightness Control (see page 21)  
External Output Control (see page 21)  
Change Refresh Interval (see page 21)  
Change Resolution (see page 21)  
Change Quality (see page 21)  
Capture Image Button (see page 20)  
View Multi-Camera page (see page 30)  
View Buffered Image page (see page 32)  
4. Click [Save] when finished.  
New settings are saved.  
When finished, "Success!" is displayed.  
5. Click [Go to General User page].  
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Operating Instructions  
2.14 Changing Initial Settings on the Single  
Camera page or the Multi-Camera page  
The Image Display page allows you to change initial settings (display settings when  
a user accesses the camera) of image resolution, image quality and refresh  
interval. You can display a time stamp on the image. The initial language can be  
selected from eight languages. The banner can be displayed for administrator or  
general users or both.  
1. Click [Image Display] at the top of the page.  
2. Set each parameter.  
Clicking [Cancel] cancels your settings without saving changes.  
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Operating Instructions  
Setting  
Description  
Select the image resolution.  
640 x 480 pixels (Only for the Single Camera page)  
320 x 240 pixels (default)  
Image Resolution  
160 x 120 pixels (Only for the Multi-Camera page)  
Image Quality  
Select the image quality.  
[Favor Clarity] optimizes for good quality.  
[Standard] offers standard quality.  
[Favor Motion] optimizes for enhanced motion.  
Refresh Interval  
Select a refresh interval.  
(Motion—60-second interval)  
Time stamp setting  
You can display a time stamp on the upper left side of  
the image. Select from [Not used], [AM/PM format] or  
[24H format].  
Note  
If you enable this feature, the time is also stamped on  
the buffered image.  
Language  
Select the initial language from English, French,  
German, Italian, Spanish, Russian, Simplified Chinese  
or Japanese. The selected language is displayed as  
the initial language on the Top, Single Camera, Multi-  
Camera and Buffered Image pages. If you select  
English or Japanese, all pages can be changed. But if  
you select other language, the Setup, Maintenance and  
Support pages are displayed only in English.  
Banner Display  
When the camera accesses the Internet, the banner  
displays product information about cameras or  
announcements about the latest firmware, etc. from  
Panasonic. Checking [Display] for Administrator is  
particularly recommended.  
When checked, the banner is displayed for  
administrator or general users or both.  
The banner is displayed only on the Single Camera  
page (see page 15).  
3. Click [Save] when finished.  
New settings are saved.  
When finished, "Success!" is displayed.  
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Operating Instructions  
4. Click [Go to Image Display page].  
The Image Display page is displayed.  
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Operating Instructions  
2.15 Configuring Multiple Cameras  
The Multi-Camera Setup page allows you to configure the camera IP addresses  
and camera names to view multiple images on the Multi-Camera page. These  
configurations are required to use the Multi-Camera page. Up to 12 cameras can  
be configured.  
1. Click [Multi-Camera] on the Setup page.  
2. Click [Add].  
Note  
If you click the camera number, the modification page is displayed. The  
camera setting can be modified or deleted on it.  
If you configured multiple cameras, you can change the camera number.  
Select the number, and click [Move].  
3. Set each parameter.  
Clicking [Cancel] cancels your settings without saving changes.  
Note  
If the cameras will be accessed from the Internet, be sure to use the global IP  
address. In this situation, local IP addresses such as 192.168. x.x cannot be  
used.  
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Operating Instructions  
Setting  
Display  
Description  
Check the box to enable the camera.  
*1  
IP Address or  
Set the IP address or the host name to enable the camera.  
*2  
Host Name  
Port No.  
Set the port number (1—65535).  
*3  
Camera Name  
This camera name is displayed only on the Multi-Camera  
page.  
*1  
*2  
*3  
In IPv4, set 4 digits (0—255) and 3 periods such as "192.168.0.253". But  
"0.0.0.0" and "255.255.255.255" are not available.  
In IPv6, set the host name.  
Enter ASCII characters for the host name (see page 140). But [Space], ["], ['],  
[#], [&], [%], [=], [+], [?], [<] and [>] are not available.  
Enter 1—255 characters.  
Enter ASCII characters (see page 140) or characters in each language (1—15  
characters for a 1-byte character and 1—7 characters for a 2-byte character).  
But [Space], ["], ['], [#], [&], [%], [=], [+], [?], [:], [<], and [>] are not available.  
Note  
Set the local IP address and port number for the camera on the same  
LAN.  
If the cameras will be accessed from the Internet, be sure to use the global  
IP address. In this situation, local IP addresses such as 192.168. x.x  
cannot be used.  
4. Click [Save] when finished.  
New settings are saved.  
The Multi-Camera Setup page is displayed.  
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Operating Instructions  
2.16 Buffering or Transferring Images by Timer  
The Image Buffer/Transfer page allows you to enable image buffer/transfer by E-  
mail or FTP.  
1. Click [Buffer/Transfer] on the Setup page.  
2. Click [No.] to enable buffer/transfer.  
3. Check [Enable Image Buffer/Transfer], select [Timer] for trigger, and click  
[Next>].  
Note  
Click [Delete Buffered Images] to delete this buffered images.  
Click [Save] to save the settings.  
Clicking [Cancel] takes you back to the Image Buffer/Transfer page without  
saving changes.  
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Operating Instructions  
Setting  
Description  
Enable Image  
Buffer/Transfer  
Check the box to enable the buffer/transfer. Clear the box  
to disable it.  
Trigger  
Selecting [Timer] enables the camera to buffer/transfer the  
image by timer.  
Selecting [Alarm] enables the camera to buffer/transfer the  
image by alarm signal.  
4. Set the time, and click [Next>].  
Note  
The timer works by an internal clock. Set the date and time before using timer  
buffer/transfer (see page 63).  
Clicking [<Back] takes you back to the previous page.  
Clicking [Cancel] takes you back to the Image Buffer/Transfer page without  
saving changes.  
Setting  
Description  
A day of the  
week  
Check the box to enable the day. Clear the box to disable it.  
Active Time of  
Trigger  
Select the [Always] option when you do not specify the time  
period. If you specify the time period, select the time period  
option and set the time period.  
5. Set the image settings, and click [Next>].  
Clicking [<Back] takes you back to the previous page.  
Clicking [Cancel] takes you back to the Image Buffer/Transfer page without  
saving changes.  
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Operating Instructions  
Setting  
Description  
Image  
Resolution  
Select image resolution (640 x 480, 320 x 240 (default) or  
160 x 120 pixels) to buffer or transfer.  
Image Quality  
Select the image quality.  
[Favor Clarity] optimizes for good quality.  
[Standard] offers standard quality.  
[Favor Motion] optimizes for enhanced motion.  
[Mobile Phone] is for a transfer to a cell phone.  
Note  
640 x 480 pixels cannot be set for a transfer to a cell phone.  
6. Set the image buffer frequencies, and click [Next>].  
Note  
Due to the network environment, object, number of accesses, enabling IPsec,  
the camera may not record the numbers of images as you set. In this case, set  
the image buffer frequencies longer.  
Clicking [<Back] takes you back to the previous page.  
Clicking [Cancel] takes you back to the Image Buffer/Transfer page without  
saving changes.  
Setting  
Description  
Image Buffer  
Frequency  
Select the image buffer frequency to buffer or transfer the  
image. (1 image per hour—30 images per second)  
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Operating Instructions  
7. Select the transfer method, and click [Next>].  
Clicking [<Back] takes you back to the previous page.  
Clicking [Cancel] takes you back to the Image Buffer/Transfer page without  
saving changes.  
Note  
If you transfer image by E-mail or FTP, confirm that the default gateway and  
DNS server addresses are assigned correctly (see page 40 and page 45).  
Setting  
Description  
No Transfer, No  
Memory  
Overwrite  
If the internal memory is full, the camera stops the buffer.  
No Transfer,  
Memory  
If the internal memory is full, the camera deletes the old  
images, and continues to buffer the image.  
Overwrite  
FTP  
The camera transfers the image to an FTP server (see  
page 86).  
E-mail  
The camera transfers the image by E-mail (see page 88).  
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Operating Instructions  
When you set [FTP] for Transfer Method  
Select [FTP], and click [Next>]. The following page is displayed.  
Clicking [<Back] takes you back to the previous page.  
Clicking [Cancel] takes you back to the Image Buffer/Transfer page without  
saving changes.  
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Operating Instructions  
Setting  
Description  
Server IP  
Address or  
Host Name  
If you set the server IP address, set 4 digits (0—255) and 3  
periods such as "192.168.0.253". But "0.0.0.0" and  
"255.255.255.255" are not available. Or set a host name (1—  
255 characters).  
*1  
You can set IPv6 address.  
Port No.  
Enter the number (1—65535). Usually set to 21.  
If your ISP requires a login ID, set it (0—63 characters).  
If your ISP requires a password, set it (0—63 characters).  
*2  
Login ID  
*2  
Password  
Login Timing •  
Select the login timing to an FTP server. If you set [One Time]  
during 1-minute transfer, the camera logs in to the server only  
once, and can reduce the time to log in or log out.  
Upload File  
Name  
Set the file name to save on an FTP server. Enter 1—234  
characters. Entering "\" creates directories for a file. (E.g.  
NetworkCamera\image.jpg)  
*1  
Overwrite  
Setting  
Selecting [Overwrite File] saves and overwrites the image on  
the server. Selecting [Save as New File with Time Stamp]  
saves the image attaching time stamps on the file name, and  
the images are not overwritten.  
Data  
Transfer  
Method  
Select [Passive Mode] normally. If FTP does not work, select  
[Active Mode] and check the operation.  
*1  
*2  
But [Space], ["], ['], [&], [<] and [>] are not available.  
But ["] is not available.  
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Operating Instructions  
When you set [E-mail] for Transfer Method  
Select [E-mail], and click [Next>]. The following page is displayed.  
Clicking [<Back] takes you back to the previous page.  
Clicking [Cancel] takes you back to the Image Buffer/Transfer page without  
saving changes.  
Note  
The camera works only with an SMTP (Simple Mail Transfer Protocol) server.  
®
It does not work with mail servers like "Hotmail " using a web browser.  
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Operating Instructions  
Setting  
Description  
SMTP Server IP •  
Address or Host  
Name  
If you set the server IP address, set 4 digits (0—255) and  
3 periods such as "192.168.0.253". But "0.0.0.0" and  
"255.255.255.255" are not available. Or set a host name  
(1—255 characters).  
*1  
You can set IPv6 address.  
Port No.  
Enter the number (1—65535). Usually set to 25.  
POP3 Server IP •  
Address or Host  
Name  
If you set the server IP address, set 4 digits (0—255) and  
3 periods such as "192.168.0.253". But "0.0.0.0" and  
"255.255.255.255" are not available. Or set a host name  
(1—255 characters).  
*1  
You can set IPv6 address.  
Port No.  
Login ID  
Enter the number (1—65535). Usually set to 110.  
*2  
If your ISP requires a login ID to log in to a POP3 server,  
set it (0—63 characters).  
*2  
Password  
If your ISP requires a password to log in to a POP3 server,  
set it (0—63 characters).  
Reply E-mail  
Set the sender's E-mail address. We recommend you to  
set the administrator's E-mail address.  
*2  
Address  
Destination E-  
mail Address  
Set the destination E-mail address (up to 3).  
*2  
1—3  
*2  
Subject  
Enter a subject with ASCII characters (see page 140) or  
characters in each language (0—44 characters for a 1-byte  
character and 0—22 characters for a 2-byte character).  
Text  
Enter text with ASCII characters (see page 140) or  
characters in each language (0—63 characters for a 1-byte  
character and 0—31 characters for a 2-byte character). But  
["] and [end-of-line] key are not available.  
*1  
*2  
But [Space], ["], ['], [&], [<] and [>] are not available.  
But ["] is not available.  
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Operating Instructions  
8. Confirm the settings, and click [Save].  
New settings are saved.  
When finished, "Success!" is displayed.  
9. Click [Go to Image Buffer/Transfer page].  
The Image Buffer/Transfer page is displayed.  
Note  
The following operations also delete all buffered images.  
Turning off the camera.  
Saving the Date and Time page.  
Restarting, updating firmware or resetting the camera to factory  
default.  
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Operating Instructions  
2.17 Buffering or Transferring Images by Alarm  
Signal  
The Image Buffer/Transfer page allows you to enable image buffer/transfer by E-  
mail or FTP.  
An external sensor connected to the external I/O terminal can be used with the  
buffer/transfer by alarm feature. When the sensor is triggered, the camera can  
buffer or transfer images by alarm.  
1. Click [Buffer/Transfer] on the Setup page.  
2. Click [No.] to enable buffer/transfer.  
3. Check [Enable Image Buffer/Transfer], select [Alarm] for trigger, select [Rising:  
GND to Open (High).] or [Falling: Open (High) to GND.] and click [Next>].  
Note  
Click [Delete Buffered Images] to delete this buffered images.  
Click [Save] to save the settings.  
Clicking [Cancel] takes you back to the Image Buffer/Transfer page without  
saving changes.  
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Operating Instructions  
Setting  
Description  
Enable Image  
Buffer/Transfer  
Check the box to enable the buffer/transfer. Clear the box  
to disable it.  
Trigger  
Selecting [Timer] enables the camera to buffer/transfer the  
image by timer.  
Selecting [Alarm] enables the camera to buffer/transfer the  
image by alarm signal.  
Alarm enable  
condition  
Select [Rising: GND to Open (High).] or [Falling: Open  
(High) to GND.]. [Rising: GND to Open (High).] is the state  
that GND pin and pin 3 is left open.  
[Falling: Open (High) to GND.] is the state that GND pin  
and pin 3 is short-circuited. (see page 119)  
4. Set the time, and click [Next>].  
Note  
The timer works by an internal clock. Set the date and time before using timer  
buffer/transfer (see page 63).  
Clicking [<Back] takes you back to the previous page.  
Clicking [Cancel] takes you back to the Image Buffer/Transfer page without  
saving changes.  
Setting  
Description  
A day of the  
week  
Check the box to enable the day. Clear the box to disable it.  
Active Time of  
Trigger  
Select the [Always] option when you do not specify the time  
period. If you specify the time period, select the time period  
option and set the time period.  
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Operating Instructions  
5. Set the Lens Position When Triggered setting, and click [Next>].  
Note  
If you enable the Lens Position When Triggered setting, buffer/transfer starts  
after the camera turns to the alarm position.  
Clicking [<Back] takes you back to the previous page.  
Clicking [Cancel] takes you back to the Image Buffer/Transfer page without  
saving changes.  
Setting  
Description  
Lens Position  
When Triggered  
Set [Move to alarm position] to move the lens to the alarm  
position (see page 26) when the alarm signal is detected.  
6. Set the image settings, and click [Next>].  
Clicking [<Back] takes you back to the previous page.  
Clicking [Cancel] takes you back to the Image Buffer/Transfer page without  
saving changes.  
Setting  
Description  
Image  
Resolution  
Select image resolution (640 x 480, 320 x 240 (default) or  
160 x 120 pixels) to buffer or transfer.  
Image Quality  
Select the image quality.  
[Favor Clarity] optimizes for good quality.  
[Standard] offers standard quality.  
[Favor Motion] optimizes for enhanced motion.  
[Mobile Phone] is for a transfer to a cell phone.  
Note  
640 x 480 pixels cannot be set for a transfer to a cell phone.  
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Operating Instructions  
7. Set the image buffer frequencies, and click [Next>].  
Note  
Due to the network environment, object, number of accesses, enabling IPsec,  
the camera may not record the numbers of images as you set. In this case, set  
the image buffer frequencies longer.  
Clicking [<Back] takes you back to the previous page.  
Clicking [Cancel] takes you back to the Image Buffer/Transfer page without  
saving changes.  
Setting  
Description  
Enable Pre-  
trigger Image  
Buffer  
Check the box to enable the setting. The camera buffers or  
transfers the image right before the alarm signal is  
detected.  
Set an interval, number of images to buffer and total  
number. The buffered images may not match the total  
number due to memory capacity, image resolution, image  
quality or what object you view.  
Enable Post-  
trigger Image  
Buffer  
Check the box to enable the setting. The camera buffers or  
transfers the image right after the alarm signal is detected.  
Set an interval, number of images to buffer and total  
number. The buffered images may not match the total  
number due to memory capacity, image resolution, image  
quality or what object you view.  
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Operating Instructions  
8. Select the transfer method, and click [Next>].  
Clicking [<Back] takes you back to the previous page.  
Clicking [Cancel] takes you back to the Image Buffer/Transfer page without  
saving changes.  
Note  
If you transfer image by E-mail or FTP, confirm that the default gateway and  
DNS server addresses are assigned correctly (see page 40 and page 45).  
Setting  
Description  
No Transfer, No  
Memory  
Overwrite  
If the internal memory is full, the camera stops the buffer.  
No Transfer,  
Memory  
If the internal memory is full, the camera deletes the old  
images, and continues to buffer the image.  
Overwrite  
FTP  
The camera transfers the image to an FTP server (see  
page 96).  
E-mail  
The camera transfers the image by E-mail (see page 98).  
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Operating Instructions  
When you set [FTP] for Transfer Method  
Select [FTP], and click [Next>]. The following page is displayed.  
Clicking [<Back] takes you back to the previous page.  
Clicking [Cancel] takes you back to the Image Buffer/Transfer page without  
saving changes.  
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Operating Instructions  
Setting  
Description  
Server IP  
Address or  
Host Name  
If you set the server IP address, set 4 digits (0—255) and 3  
periods such as "192.168.0.253". But "0.0.0.0" and  
"255.255.255.255" are not available. Or set a host name (1—  
255 characters).  
*1  
You can set IPv6 address.  
Port No.  
Enter the number (1—65535). Usually set to 21.  
If your ISP requires a login ID, set it (0—63 characters).  
If your ISP requires a password, set it (0—63 characters).  
*2  
Login ID  
*2  
Password  
Login Timing •  
Select the login timing to an FTP server. If you set [One Time]  
during 1-minute transfer, the camera logs in to the server only  
once, and can reduce the time to log in or log out.  
Upload File  
Name  
Set the file name to save on an FTP server. Enter 1—234  
characters. Entering "\" creates directories for a file. (E.g.  
NetworkCamera\image.jpg)  
*1  
Overwrite  
Setting  
Selecting [Overwrite File] saves and overwrites the image on  
the server. Selecting [Save as New File with Time Stamp]  
saves the image attaching time stamps on the file name, and  
the images are not overwritten.  
Data  
Transfer  
Method  
Select [Passive Mode] normally. If FTP does not work, select  
[Active Mode] and check the operation.  
*1  
*2  
But [Space], ["], ['], [&], [<] and [>] are not available.  
But ["] is not available.  
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Operating Instructions  
When you set [E-mail] for Transfer Method  
Select [E-mail], and click [Next>]. The following page is displayed.  
Clicking [<Back] takes you back to the previous page.  
Clicking [Cancel] takes you back to the Image Buffer/Transfer page without  
saving changes.  
Note  
The camera works only with an SMTP (Simple Mail Transfer Protocol) server.  
It does not work with mail servers like "Hotmail" using a web browser.  
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Operating Instructions  
Setting  
Description  
SMTP Server IP •  
Address or Host  
Name  
If you set the server IP address, set 4 digits (0—255) and  
3 periods such as "192.168.0.253". But "0.0.0.0" and  
"255.255.255.255" are not available. Or set a host name  
(1—255 characters).  
*1  
You can set IPv6 address.  
Port No.  
Enter the number (1—65535). Usually set to 25.  
POP3 Server IP •  
Address or Host  
Name  
If you set the server IP address, set 4 digits (0—255) and  
3 periods such as "192.168.0.253". But "0.0.0.0" and  
"255.255.255.255" are not available. Or set a host name  
(1—255 characters).  
*1  
You can set IPv6 address.  
Port No.  
Login ID  
Enter the number (1—65535). Usually set to 110.  
*2  
If your ISP requires a login ID to log in to a POP3 server,  
set it (0—63 characters).  
*2  
Password  
If your ISP requires a password to log in to a POP3 server,  
set it (0—63 characters).  
Reply E-mail  
Set the sender's E-mail address. We recommend you to  
set the administrator's E-mail address.  
*2  
Address  
Destination E-  
mail Address  
Set the destination E-mail address (up to 3).  
*2  
1—3  
*2  
Subject  
Enter a subject with ASCII characters (see page 140) or  
characters in each language (0—44 characters for a 1-byte  
character and 0—22 characters for a 2-byte character).  
Text  
Enter text with ASCII characters (see page 140) or  
characters in each language (0—63 characters for a 1-byte  
character and 0—31 characters for a 2-byte character). But  
["] and [end-of-line] key are not available.  
*1  
*2  
But [Space], ["], ['], [&], [<] and [>] are not available.  
But ["] is not available.  
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Operating Instructions  
9. After you confirm the settings and click [Next>], set E-mail notification and click  
[Next>].  
If you select [Enable], the E-mail Notification When Triggered page is  
displayed. Enter the settings seeing page 98 and page 99. When finished,  
click [Next>] and go to step 10.  
Setting  
Description  
Disable  
The camera does not send an E-mail notification when  
buffering or transferring image.  
Enable  
The camera sends an E-mail notification (up to 3  
destinations) when buffering or transferring image.  
10.Click [Save] after confirming the settings.  
New settings are saved.  
When finished, "Success!" is displayed.  
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Operating Instructions  
11.Click [Go to Image Buffer/Transfer page].  
The Image Buffer/Transfer page is displayed.  
Note  
If you set a short interval to transfer image to a cell phone, many E-mails  
may be sent to it leading to a large phone bill. Therefore, we recommend  
you to set a long interval. 1 image per second frequency is recommended.  
Alarm transfer stops its operations until the camera finishes all transfers.  
For example, if the camera transfers 3 images per minute and 6 images in  
total, the alarm detection will be in the following operation.  
120 seconds  
1st 2nd 3rd 4th 5th 6th  
Detectable  
Undetectable  
Detectable  
An alarm signal is detected.  
If you are buffering images on the internal memory, the following  
operations also delete all buffered images.  
Turning off the camera.  
Saving the Date and Time page.  
Restarting, updating firmware or resetting the camera to factory  
default.  
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Operating Instructions  
2.18 Transfer the Camera Image in Transport Mode  
The camera can transfer the image in transport mode by E-mail or FTP.  
Transport Mode  
E-mail or FTP  
Server  
Encrypted  
Prepare the following requirements.  
Item  
Supported Feature  
E-mail or FTP  
Server  
Operating  
System  
: IPsec supported  
ISP Service  
: Services for multiple static global  
addresses (A global address must be set up  
to the server.)  
Camera  
ISP Service  
: Services for multiple static global  
addresses (A global address must be set up  
to the camera.)  
See page 52 and set up the E-mail or FTP server.  
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Operating Instructions  
2.19 Transfer the Camera Image in Tunnel Mode  
The camera can transfer the image in tunnel mode by E-mail or FTP.  
VPN Router  
Tunnel Mode  
Encrypted  
LAN WAN  
Not Encrypted  
Prepare the following requirements.  
Item  
Supported Feature  
VPN Router  
ISP Service  
(in IPv4)  
: Services for static global addresses (A  
global address must be set up to the WAN  
side.)  
ISP Service  
(in IPv6)  
: "IPv4/IPv6 Dual-Stack" or "IPv6 over IPv4  
Tunneling" service  
Camera  
ISP Service  
(in IPv4)  
: Services for multiple static global  
addresses (A global address must be set up  
to the camera.)  
ISP Service  
(in IPv6)  
: "IPv4/IPv6 Dual-Stack" or "IPv6 over IPv4  
Tunneling" service  
See page 55 and set up the E-mail or FTP server.  
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Operating Instructions  
2.20 Specifying Operation Time  
The Operation Time page allows you to limit the operation time. The camera image  
turns to a gray screen outside the operation time.  
Note  
If you wrongly set the time period, your privacy may be seen. Confirm the  
time period after the setup.  
If you access the camera as an administrator, you can view the image  
outside the time period.  
1. Click [Operation Time] on the Setup page.  
2. Click [No.] to set the operation time.  
Note  
If No. 1—7 are disabled, the camera can always be operated.  
3. Check [Enable], set the time, and click [Save]  
Clicking [Cancel] takes you back to the previous page.  
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Setting  
Enable  
Description  
Check the box to enable the setting. Clear the box to  
disable it.  
A day of the  
week  
Check the box to enable the day. Clear the box to disable it.  
Operation Time  
Select the [Always] option when you do not specify the time  
period. If you specify the time period, select the time period  
option and set the time period.  
4. Click [Save] when finished.  
New settings are saved.  
The Operation Time page is displayed.  
About Operation Time  
In the operation time settings, the enabled settings take priority over the disabled  
settings. Therefore, if Monday or Tuesday is disabled in a setting but enabled in  
other settings, the camera can be operated on both Monday and Tuesday.  
Note  
An administrator can view images anytime regardless of the setting for the  
operation time.  
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Operating Instructions  
2.21 Controlling External Output Terminal  
The external I/O terminal can be used to connect an external output device, such  
as a light. The external output device can be controlled by pressing the Output  
Control buttons on the operation bar. You can change the initial status of the output  
signal on the External Output page.  
1. Click [External Output] on the Setup page.  
2. Click [Save] when finished.  
Clicking [Cancel] cancels your settings without saving changes.  
New settings are saved.  
When finished, "Success!" is displayed.  
Setting  
Description  
External Device  
Control Output  
If you check [Open], the internal transistor turns off and the  
external output terminal gets high impedance (open  
collector) when the camera powers up. If you check [Short  
to GND], the internal transistor turns on and is electrically  
short-circuited to GND pin when the camera powers up.  
The external output terminal gets low impedance (0 V).  
Button name  
modification  
You can change the output control button names on the  
operation bar. You can name the button depending on your  
external devices.  
3. Click [Go to External Output Control page].  
The External Output Control page is displayed.  
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Operating Instructions  
2.22 Changing Indicator Display  
The Indicator Control page allows you to select Indicator operation. Indicator has  
three options.  
Always on  
Turn the indicator on when the camera is accessed.  
Always off  
1. Click [Indicator Control] on the Setup page.  
2. Select indicator option.  
Clicking [Cancel] cancels your settings without saving changes.  
Note  
See page 10 in the Installation/Troubleshooting for indicator display.  
Selecting [Never turn indicator on] keeps indicator always off.  
3. Click [Save] when finished.  
New settings are saved.  
When finished, "Success!" is displayed.  
4. Click [Go to Indicator Control page].  
The Indicator Control page is displayed.  
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Operating Instructions  
3 Camera Maintenance  
3.1 Maintenance page  
Maintenance  
(1)  
(2)  
(3)  
(4)  
(5)  
(6)  
(7)  
Status  
Session Status  
Restart  
Update Firmware  
Save Settings  
Load Settings  
Reset to Factory Default  
Maintenance  
(1) Status  
Displays the camera settings and status (see page 109).  
(2) Session Status  
Displays information on access to the camera (see page  
109).  
(3) Restart  
Restarts the camera (see page 110).  
(4) Update Firmware Updates the camera firmware (see page 111).  
(5) Save Settings  
(6) Load Settings  
Creates a configuration file (see page 114).  
Loads settings from a configuration file (see page 115).  
Resets the camera to its default settings (see page 116).  
(7) Reset to Factory  
Default  
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3.1.1 Confirming the Status  
The Status page allows you to check the status of the camera. The status  
information provides support for troubleshooting.  
Clicking [Status] displays the following page.  
Note  
See Panasonic Network Camera support website at http://panasonic.co.jp/  
pcc/products/en/netwkcam/ for details about status information.  
3.1.2 Confirming Session Status  
Displays client information connecting to camera.  
Clicking [Session Status] displays the following page.  
Number of Sessions  
Show number of motion sessions.  
Div  
Max Sessions  
30  
Now Sessions  
4
Motion  
List of Sessions  
Display max 30 tables connecting now.  
Connect time  
Access to  
Addr:Port  
User  
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3.1.3 Restarting the Camera  
The Restart page can restart the camera. The camera can also be restarted by  
disconnecting the AC cord from the outlet and reconnecting it again.  
Note  
When the camera restarts, the buffered images will be deleted.  
1. Click [Restart] on the Maintenance page.  
2. Click [Restart].  
Restarting takes about 1 minute. The Top page is displayed when finished.  
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3.1.4 Updating the Camera Firmware  
The Update Firmware page allows you to update the camera firmware. If the new  
firmware is available, install it into the camera.  
Note  
Do not turn off the power during firmware update.  
All buffered images on the internal memory will be deleted after the  
firmware update.  
The firmware version is displayed on the Top page and the Status page.  
1. Download the new firmware on the Panasonic Network Camera support  
website at http://panasonic.co.jp/pcc/products/en/netwkcam/, and save it  
on your PC.  
2. Click [Update Firmware] on the Maintenance page.  
3. Click [Update Firmware].  
The camera restarts.  
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The Update page is displayed in about 1 minute.  
4. Click [Browse...].  
A dialog box is displayed to select the firmware.  
5. Select the firmware (including directory information) and click [Open].  
The firmware file name is displayed.  
6. Confirm the firmware file name, and click [Update Firmware].  
Clicking [Cancel] takes you back to the Top page without firmware update.  
The next message is displayed during update.  
The camera restarts automatically after update.  
The Top page is displayed in about 1 minute.  
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7. Confirm that the version number on the Top page is updated.  
Network Camera  
KX-HCM280A  
Version ∗.∗∗  
Updated version  
Running in IPv4 mode.  
If the version number is updated, the firmware update is complete.  
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3.1.5 Creating Configuration File  
A configuration file can be saved on your PC. You can load the camera settings  
from the configuration file on the Load Settings page (see page 115).  
Note  
The saved image has privacy information. Prevent private information leaks.  
1. Click [Save Settings] on the Maintenance page.  
2. Click [Save].  
3. Click [Save] on the File Download dialog box.  
4. Specify the location, and click [Save] on the Save As dialog box.  
The configuration file is saved in the location.  
Note  
The file extension (.dat) cannot be changed. If you change it, the settings  
cannot be loaded.  
If you try to updating the camera, create a configuration file after updating  
the firmware. If there is a firmware version difference between the camera  
that you create a configuration file from and the camera that you try to load  
settings to, the settings may not be loaded to the camera.  
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3.1.6 Loading Settings from a Configuration File  
The settings can be loaded from a configuration file. If you reset the camera to  
factory default, the camera can load its settings from the configuration file.  
Note  
The configuration file has network settings. When the settings are loaded,  
the network settings are also loaded as they were saved.  
If you try to update the camera, create a configuration file after updating  
the firmware. If there is a firmware version difference between the camera  
that you create a configuration file from and the camera that you try to load  
settings to, the settings may not be loaded to the camera. Save settings  
after updating the firmware.  
1. Click [Load Settings] on the Maintenance page.  
2. Click [Browse...].  
3. Select the configuration file on the Choose file dialog box, and click [Open].  
The file name is displayed in the data field.  
4. Confirm the file name, and click [Load].  
5. Click [Restart].  
The camera restarts, and the Top page is displayed.  
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3.1.7 Resetting the Camera to Factory Default  
All camera settings are reset to factory default directly after the Execute button is  
clicked.  
1. Click [Reset to Factory Default] on the Maintenance page.  
2. Click [Execute].  
The indicator blinks orange, and then turns off for 10 seconds.  
All camera settings (user name, password, IP address, subnet mask etc.)  
are reset to factory default.  
If the camera is reset to factory default, the network connection mode  
changes to [Automatic Setup]. Reconfigure the camera refer to the  
Installation/Troubleshooting if necessary.  
Note  
The internal clock will not be reset, but the time format will return to AM/  
PM mode (see page 63). Set it again.  
See page 122—page 129 for default settings.  
Pressing the FACTORY DEFAULT RESET button resets the camera to the  
factory default (see page 121).  
All buffered images on the internal memory are deleted when resetting the  
camera to factory default.  
The reset operation takes about 1 minute.  
Do not turn off the camera during the reset operation.  
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3.2 Support page  
(1)  
(2)  
(3)  
Support  
(1) Help  
Displays the Help page (see page 117).  
(2) Product  
Displays product information website (see page 117).  
Information  
(3) Support  
Displays support information website (see page 118).  
Information  
3.2.1 Seeing Help page  
The Help page displays explanations for each feature about the following 1. to 6.  
items.  
Clicking [Help] on the Support page displays the next page.  
3.2.2 Seeing Product Information  
You can see product information on the Panasonic Network Camera support  
website.  
Clicking [Product Information] on the Support page displays the URL, click it.  
Note  
If the camera is not connected to the Internet, the website cannot be displayed.  
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Operating Instructions  
3.2.3 Seeing Support Information  
You can see support information on the Panasonic Network Camera support  
website.  
Clicking [Support Information] on the Support page displays the URL, click it.  
Note  
If the camera is not connected to the Internet, the website cannot be displayed.  
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3.3 External I/O  
The external I/O terminal can be used to connect an external input device (such as  
a door sensor or motion sensor) and an external output device (such as a light).  
By connecting an external sensor to the External I/O, the camera can buffer/  
transfer images by alarm when there is a sensor detection (page 91). If the alarm  
position has been registered (page 26), you can set the camera to aim the lens to  
the alarm position when the alarm is triggered.  
An external output device can be controlled by pressing the Output Control buttons  
on the operation bar. The signal type sent to the device from the camera to the  
external device can be set by clicking [External Output] on the Setup page  
(page 106).  
Explanation of the External I/O  
Pin  
1
Features  
GND pin  
2
DC Power Output Terminal  
10.5—13.5 V DC  
Maximum of 100 mA load drive is possible.  
3
4
External Sensor Input  
Use it by opening or GND short-circuit.  
External Device Control Output  
You can control it on the External Output page (see page 106).  
It is an open collector circuit, and the maximum drawing-in current  
is the same as pin 4. Do not exceed the voltage of DC power  
output terminal (pin 4).  
Note  
The External I/O (Input/Output) are independent. Output terminal is controlled  
only by External Output Control page on page 106.  
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Circuit Diagram Example  
Relay  
Light  
Network Camera  
4
3
Door Sensor  
2
1
10.5 13.5  
VDC  
CAUTION  
The external I/O is not capable of connecting directly to devices that  
require large amounts of current. In some case, a custom interface  
circuit (customer-provided) may have to be used. Serious damage to  
the camera may result if a device is connected to the external I/O that  
exceeds its electrical capability (see page 119).  
The low voltage/current circuits and high voltage/current circuits are  
in the camera circuit. The qualified electrician should do the wiring  
not by yourself. Incorrect wiring could damage the camera. You  
could receive the fatal electric shock.  
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Operating Instructions  
3.4 FACTORY DEFAULT RESET Button  
The camera has a FACTORY DEFAULT RESET button.  
FACTORY DEFAULT RESET button  
(Press the button with a pointed object)  
Pressing the FACTORY DEFAULT RESET button resets the camera to factory  
default. If you lose your user name and password, use this button to reset the  
camera.  
Press the FACTORY DEFAULT RESET button for 1 second when the camera  
is on.  
The indicator blinks orange, and then turns off for 5 seconds.  
Do not turn off the camera until the indicator lights green.  
Note  
The internal clock will not be reset, but the time format will return to AM/  
PM mode (see page 63). Set it again.  
See page 122—page 129 for default settings.  
All buffered images on the internal memory are deleted when resetting the  
camera to factory default.  
The reset operation takes about 1 minute.  
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Operating Instructions  
3.5 Default Setting List  
Basic  
Items  
Default  
Required  
Note  
Network Connection Mode  
(IPv4)  
Automatic  
Setup  
-
Automatic Setup/  
Static/DHCP  
Allow Access from the  
Internet (Automatic  
Setup only)  
No  
Enable  
80  
-
-
-
-
Network Configuration  
from Setup Program  
(Static/DHCP only)  
-
Port No.  
(Static/DHCP only)  
20, 21, 25 and 110  
is not available*2.  
IP address  
192.168.0. When  
*1  
(Static only)  
253  
setting Static  
Subnet Mask  
(Static only)  
255.255.  
255.0  
When  
setting Static  
*1  
Host Name  
(DHCP only)  
[Blank]  
When  
setting  
0—63 characters  
*4  
DHCP (Not  
always  
required)  
Default Gateway  
(Static/DHCP only)  
[Blank]  
[Blank]  
When using  
Gateway  
*1  
*1  
DNS Server 1  
DNS Server 2  
When using  
DNS  
(Static/DHCP only)  
Max. Bandwidth Usage  
(Mbps)  
Unlimited  
-
-
0.1, 0.2, 0.3, 0.5, 1  
or Unlimited  
Connection Type  
Auto  
-
Negotiation  
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Operating Instructions  
Items  
Default  
Required  
Note  
Network Connection Mode  
(IPv6)  
Automatic  
Setup  
-
Automatic Setup/  
Static  
Allow Access from the  
Internet (Automatic  
Setup only)  
No  
-
-
-
Port No.  
(Static only)  
80  
20, 21, 25 and 110  
is not available*2.  
IP address  
(Static only)  
[Blank]  
[Blank]  
[Blank]  
Unlimited  
When  
setting Static  
*1  
*1  
*1  
Default Gateway (Static  
only)  
When using  
Gateway  
DNS Server 1  
DNS Server 2  
When using  
DNS  
Max. Bandwidth Usage  
(Mbps)  
-
0.1, 0.2, 0.3, 0.5, 1  
or Unlimited  
Connection Type  
Auto  
-
-
Negotiation  
IPsec  
UPnP  
Use  
No check  
-
-
-
Encoding strength  
Standard  
(AES, 3DES,  
DES, NULL)  
Standard/High  
Transport  
[Blank]  
[Blank]  
Disable  
Enable  
-
-
-
-
-
-
-
-
Tunnel  
Auto Port Forwarding  
Display Shortcut Icon in  
My Network Places  
Viewnet Enable  
cam.com  
No check  
-
-
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Operating Instructions  
Items  
Default  
AM/PM  
Required  
Note  
Dateand Time Setting  
-
-
-
Time  
Automatic Time  
Adjustment  
No check  
When using  
NTP  
Time Zone  
GMT -05:00  
No check  
-
-
-
-
Adjust Clock for  
Daylight Saving Time  
Start Day  
Apr,  
First Sunday,  
2 AM  
-
-
-
-
End Day  
Oct,  
Last Sunday,  
2 AM  
Camera Camera Name  
White Balance  
Network  
Camera  
Required 1—15 characters  
*6  
Auto  
-
Auto/Fixed Indoor/  
Fixed Fluorescent  
(White)/Fixed  
Fluorescent  
(Daylight)/Fixed  
Outdoor/Hold  
AC Power Source  
Frequency  
60 Hz  
Macro  
-
-
-
-
-
-
60 Hz, 50 Hz  
Automatic Focus  
Range  
Macro, Normal  
Mounting Type  
On the table  
On the table, On  
the ceiling  
Pan Range (Minimum) -175 degrees  
-175 — +175  
degrees, current  
(Home Position)  
(Maximum)  
0 degrees  
-175 — +175  
degrees, current  
+175  
-175 — +175  
degrees  
degrees, current  
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Operating Instructions  
Items  
Default  
Required  
Note  
Tilt Range (On the  
table)  
Selected  
-
-
(Minimum)  
-120 degrees  
-90 degrees  
0 degrees  
-
-
-
-
-
-
-
-
-
-120 — 0 degrees,  
current  
(Home Position)  
(Maximum)  
-120 — 0 degrees,  
current  
-120 — 0 degrees,  
current  
Tilt Range (On the  
ceiling)  
Not-selected  
0 degrees  
-
(Minimum)  
0 — +90 degrees,  
current  
(Home Position)  
(Maximum)  
+90 degrees  
+90 degrees  
Do not move  
0 — +90 degrees,  
current  
0 — +90 degrees,  
current  
Return to Specified  
Position (Time)  
Do not move, 10,  
30 (min), 1 h  
(Specified Position)  
Home  
Position  
Home Position/  
Preset No. 1—8/  
Alarm  
Color Night View  
Disable  
480  
-
-
Enable/Disable  
480, 240  
Vertical Resolution (for  
640 x 480 mode)  
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Operating Instructions  
Account  
Items  
General  
Default  
Required  
Note  
Security:  
Do not permit  
-
-
Administrator Authentication access from  
guest users  
User Name  
Password  
[Blank]  
[Blank]  
[Blank]  
When setting 6—15 characters  
administrator *3  
When setting 6—15 characters  
administrator *3  
Retype  
Password  
When setting 6—15 characters  
administrator *3  
General User User ID List  
User Name  
[Blank]  
[Blank]  
-
-
When setting 6—15 characters  
general user *3  
Password  
[Blank]  
[Blank]  
When setting 6—15 characters  
general user *3  
Retype  
Password  
When setting 6—15 characters  
general user *3  
Limit time of  
Continuous  
Motion JPEG  
Not permitted  
-
Not permitted,  
Unlimited, 10, 30  
(s), 1, 5, 10, 30, 60  
(min)  
Refresh  
Interval  
3 s  
-
-
3, 5, 10, 30, 60 (s)  
Access Level  
No checks  
-
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Operating Instructions  
Advanced  
Items  
Default  
Required  
Note  
Image  
Display  
Single Camera Image  
Resolution  
320 x 240  
-
320 x 240 or 640  
x 480  
Single Camera Image  
Quality  
Standard  
-
Favor Clarity,  
Standard or  
Favor Motion  
Single Camera  
Refresh Interval  
Motion  
320 x 240  
Standard  
-
-
-
3, 5, 10, 30, 60  
(s) or Motion  
Multi-Camera Image  
Resolution  
160 x 120 or 320  
x 240  
Multi-Camera Image  
Quality  
Favor Clarity,  
Standard or  
Favor Motion  
Multi-CameraRefresh  
Interval  
Motion  
Not used  
English  
When  
reducing  
traffic  
3, 5, 10, 30, 60  
(s) or Motion  
Time stamp setting  
Language  
-
Notused/AM/PM  
format/24H  
format  
-
English/  
Japanese/  
French/German/  
Italian/Spanish/  
Simplified  
Chinese/Russian  
Banner Display  
(Administrator)  
Checked  
Checked  
-
-
-
-
(General User)  
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Operating Instructions  
Items  
Default  
[Blank]  
Required  
Note  
Multi-  
Camera  
Multi-Camera  
Display  
-
-
-
Checked  
When setting  
Multi-Camera  
IP Address or Host  
Name  
[Blank]  
When setting IP address*1  
Multi-Camera Host name*5 is  
1—255  
characters.  
Port No.  
[Blank]  
[Blank]  
When setting 20, 21, 25 and  
Multi-Camera 110 are not  
available*2.  
Camera Name  
When setting 1—15 characters  
Multi-Camera *7  
Buffer/  
Transfer  
Status  
Off  
-
-
-
-
-
-
-
Trigger  
Timer  
Active Time of Trigger  
Always  
320 x 240  
Image Setting  
(Image Resolution)  
160 x 120, 320 x  
240, 640 x 480  
(Image Quality)  
Standard  
-
Favor Clarity,  
Standard, Favor  
Motion, Mobile  
Phone  
Image Buffer  
Frequency  
Every 1 s,  
buffer 1  
image.  
-
-
1 image per  
hour—30images  
per second  
Transfer Method  
No Transfer,  
No Memory  
Overwrite  
-
Notify  
-
-
-
-
-
Operation Operation Time  
Time  
Always  
External External Device  
Open  
-
-
Open/Short to  
GND  
Output  
Control Output  
Button name  
modification  
Open/Short  
-
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Operating Instructions  
Items  
Default  
Required  
Note  
Indicator Indicator Control  
Control  
Turn indicator  
on when  
-
-
camera is on  
*1 In IPv4, set 4 digits (0—255) and 3 periods such as "192.168.0.253". But  
"0.0.0.0" and "255.255.255.255" are not available.  
In IPv6, set 8 hexadecimal digits divided with ":". Consecutive 0s can be  
abbreviated as "::".  
*2 Set the number of 1—65535.  
*3 Enter ASCII characters (see page 140). But [Space], ["], ['], [&], [<], [>] and [:]  
are not available.  
*4 Enter ASCII characters for the host name (see page 140). But [Space], ["], ['],  
[&], [<], and [>] are not available.  
*5 Enter ASCII characters for the host name (see page 140). But [Space], ["], ['],  
[#], [&], [%], [=], [+], [?], [<], and [>] are not available.  
*6 Enter ASCII characters (see page 140) or characters in each language (1—15  
characters for a 1-byte character and 1—7 characters for a 2-byte character).  
But [Space], ["], ['], [&], [<], and [>] are not available.  
*7 Enter ASCII characters (see page 140) or characters in each language (1—15  
characters for a 1-byte character and 1—7 characters for a 2-byte character).  
But [Space], ["], ['], [#], [&], [%], [=], [+], [?], [<], and [>] are not available.  
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Operating Instructions  
3.6 Cleaning  
After the camera is turned off by disconnecting the AC plug, clean the camera.  
3.6.1 Cleaning the Main Unit  
If the lens has the sand or the dust, image quality may decrease. After taking away  
the sand or the dust on it, wipe it with lens cleaning paper.  
Lens cleaning paper  
Lens  
Note  
Do not use alcohol, polishing powder, cleanser, benzine, thinner, wax,  
petroleum products or hot water to wipe the camera. Also avoid glass  
cleaner, pesticide or hair spray. They may cause change in the shape or  
color.  
Do not directly touch the lens. Your fingerprints can cause the image to be  
out of focus.  
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Operating Instructions  
3.7 Setting an IP Address on Your PC  
Your PC's IP address can be assigned by the following procedures.  
1. Display the TCP/IP Properties window.  
The steps are different depending on your OS. The steps are shown  
below.  
OS  
Steps  
Windows XP  
[Start] ( [Settings]) [Control Panel] [Network and  
Internet Connections] [Network Connections] [Local Area  
Connection] in use [Properties] Select Internet Protocol  
[TCP/IP] [Properties] [Use the following IP address]  
Windows 2000 [Start] [Settings] [Control Panel] [Network and Dial-up  
Connections] [Local Area Connection] in use  
[Properties] Select Internet Protocol [TCP/IP]  
[Properties] [Use the following IP address]  
Windows Me,  
[Start] [Settings] [Control Panel] [Network] Select  
Windows 98SE [TCP/IP] with adaptor in use [Properties] [IP Address]  
[Specify an IP address]  
When using Windows XP and Windows 2000, log in as an administrator  
to access the TCP/IP Properties window.  
2. Enter IP address and subnet mask.  
3. Click [OK].  
In Windows Me or Windows 98SE, the PC needs to be restarted to enable  
the settings.  
Local IP Address  
Local IP address is the network ID that is not used on the Internet. They are  
classified into Class A, Class B and Class C, as shown below. Set the IP address  
in the range of the number specified in the class corresponding to your local  
network scale.  
Class  
Class A  
Class B  
Class C  
Subnet Mask  
255. 0. 0. 0  
Local IP Address  
10. 0. 0. 1  
10. 255. 255. 254  
255. 255. 0. 0  
255. 255. 255. 0  
172. 16. 0. 1  
192. 168. 0. 1  
172. 31. 255. 254  
192. 168. 0. 254  
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Operating Instructions  
3.8 Using Setup Program  
The Setup Program can be used for the following purposes.  
Finding the IP address and port number of the camera connected to your  
network.  
Setting up the camera automatically.  
Setting up the camera manually to a Static or a DHCP setting.  
Disabling IPsec.  
Displaying the Setup page.  
Finding the camera  
1. Insert the Setup CD-ROM into the CD-ROM drive of your PC.  
If the Panasonic Network Camera Setup window does not appear, click  
"setup.exe" on the Setup CD-ROM.  
2. Click [Camera Setup].  
Displays version information  
about this program.  
Sets up the camera.  
Displays the camera manuals.  
If your PC does not have Adobe  
Acrobat Reader , install it from  
the Adobe Reader website.  
®
®
®
Installs Network Camera  
Recorder trial version.  
Closes the Setup Program.  
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Operating Instructions  
When the following dialog box is displayed, click [Unblock].  
You can find the camera IP address and port number by looking up the  
MAC address of your camera.  
MAC  
Address  
Camera  
Status  
Port  
No.  
IP  
Camera  
List window  
Address  
Displays IPv4 or  
IPv6 information.  
IPv6 Information  
Note  
If you try to find multiple cameras, each MAC address beside the Ethernet  
(LAN) port verifies which camera you are setting up.  
See page 27 in the Installation/Troubleshooting for the setup from the  
MAC address.  
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Operating Instructions  
Automatic Setup (Local or Internet Access) or Manual Setup  
1. Click [Execute] on the Camera List window shown on page 133.  
2. Click each button to execute the program.  
Sets up the camera to view on  
the LAN.  
Sets up the Internet access to  
the camera.  
Manually sets up the camera.  
Disables IPsec. If disabled, the  
button is displayed gray.  
Displays the Setup page (see  
page 37).  
Note  
For the first time installation or after pressing the FACTORY DEFAULT  
RESET button, you must select [Automatic Setup (Local Access Only)]. To  
start the Manual Setup, execute Automatic Setup (Local Access Only)  
first, and then start the Setup Program to execute the Manual Setup.  
See the Installation/Troubleshooting for the local and Internet access  
setup.  
Manual Setup window  
Set up each parameter seeing page 42—page 44.  
If more than 20 minutes have passed since the camera was turned on, the  
camera cannot be set up from the Setup Program. If the camera cannot  
be set up, restart the camera.  
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Operating Instructions  
If "Camera setup completed" is displayed, click [Close] to finish the  
Manual Setup.  
3. Close all Setup windows.  
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Operating Instructions  
3.9 Setting Your PC  
3.9.1 Setting the Proxy Server Settings on Web Browser  
If the proxy server is not used, the settings are not required. If you are using the  
proxy server, the following settings are required.  
To communicate with a camera installed inside a LAN, changing the web  
browser settings is recommended.  
A firewall of a proxy server in a corporate environment may prevent access to  
the camera. Consult your network administrator.  
Note  
A proxy server is used to protect your network connected to the Internet.  
If the camera is accessed via a proxy server, problems may occur. Consult  
your network administrator before installing the camera.  
If the camera is accessed via a proxy server, the refresh interval may be  
slow.  
How to Set the Proxy Server Settings  
1. Start up Internet Explorer. (The example is Internet Explorer 6.0.)  
2. Click [Tools] [Internet Options...].  
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Operating Instructions  
3. Click the [Connections] tab, and click [LAN Settings].  
4. See if the Use a proxy server check box is checked or not. If checked, click  
[Advanced...].  
See if the check  
box is checked or not.  
If checked,  
click [Advanced...].  
If not checked, click [Cancel]. Proxy settings are not required.  
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Operating Instructions  
5. Enter the camera IP address into the Do not use proxy server for addresses  
beginning with data field.  
6. Click [OK].  
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Operating Instructions  
3.9.2 Setting UPnP™ to Display Camera Shortcut in My  
Network Places  
To display the camera shortcut in the My Network Places folder, Windows  
component should be added. Enable UPnP™ (Universal Plug and Play) following  
the steps below.  
OS  
Steps  
Windows XP  
[Start] ( [Settings]) [Control Panel] [Programs]  
[Windows Components] Select [Network Service]  
[Properties] Check [UPnP] [OK]  
[Next] Complete  
Windows XP  
Service Pack 2  
[Start] ( [Settings]) [Control Panel] [Programs]  
[Windows Components] Select [Network Service]  
[Details...] Check [Internet Gateway Device Discovery  
and Control Client] Check [UPnP User Interface]  
[OK] Complete  
Windows Me  
[Start] [Settings] [Control Panel] [Application]  
[Windows File] tab Select [Communication]  
[Detail] Check [UPnP] [OK] [OK]  
[Restart] Complete  
Note  
This feature is available only when Windows XP or Windows Me is being used.  
3.9.3 Setting the Internet Temporary File Setting on Web  
Browser  
The old image may be displayed. In this case, set the web browser following the  
steps below.  
[Tools] [Internet Options] [General] tab [Settings] in the Temporary Internet  
files Check [Every visit to the page] in the Check for newer versions of stored  
pages [OK] [OK] Complete  
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Operating Instructions  
3.10 ASCII Character Table  
ASCII Character Table  
(space)  
@
A
`
p
q
r
s
t
u
v
w
x
y
z
{
0
1
P
Q
!
"
#
$
%
&
'
(
)
*
+
,
-
.
a
b
c
B
2
3
4
5
6
7
8
9
:
;
<
=
>
?
R
S
T
U
V
W
X
Y
Z
[
\
]
^
_
C
D
d
E
e
F
f
G
H
I
J
K
L
M
N
g
h
i
j
k
l
m
n
|
}
~
/
O
o
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Operating Instructions  
3.11 File Size and Number of Buffered Images  
The following table shows the relationship between the file size of the image and  
the maximum number of buffered images.  
Note  
The following file sizes were shown at the largest value.  
Resolution Items  
Capture  
Favor Standard Favor  
Mobile  
*1  
Clarity  
Motion Phone  
About  
50 KB  
About  
33 KB  
About  
-
File Size About 60 KB  
20 KB  
640 x 480  
(pixels)  
Buffered  
Images  
-
About  
40  
About  
60  
About  
100  
-
About  
25 KB  
About  
16 KB  
About  
8 KB  
About  
8 KB  
File Size About 30 KB  
320 x 240  
(pixels)  
Buffered  
Images  
-
About  
80  
About  
125  
About  
250  
About  
250  
About  
7 KB  
About  
5 KB  
About  
3 KB  
About  
3 KB  
File Size About 10 KB  
160 x 120  
(pixels)  
Buffered  
Images  
-
About  
290  
About  
400  
About  
675  
About  
675  
*1  
The values shown are the file sizes when transferring to a cell phone.  
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Operating Instructions  
3.12 Specifications  
Network Camera  
Items  
Zoom  
Specifications  
12 steps, 42x (21x Optical Zoom, 2x Digital Zoom)  
Pan/Tilt Angle  
Pan: -175° to +175°,  
Tilt: -120° to 0° (On the table)/  
0° to +90° (On the ceiling)  
Sensor Type  
Illumination  
1/4-inch CCD (Interlace type), 380,000 pixels  
(Effective Pixels)  
3—100,000 lx (0.09—100,000 lx when in color night  
view mode)  
White Balance  
Focus  
Auto/Manual/Hold  
Auto/Manual (40 steps)  
Minimum Object Distance  
Wide: 5 mm (0.2 inches)  
Tele: 1 m (39.4 inches)  
Aperture (F No.)  
Horizontal Viewing Angle  
Exposure  
Wide: F1.6—Tele: F3.6  
Tele: 2.6° (Optical)/1.3° (Digital), Wide: 51°  
Auto  
Other Specifications  
Items  
Video Compression  
Video Resolution  
Specifications  
JPEG (3 Levels)  
640 x 480, 320 x 240 (default), 160 x 120  
About 125 frames (320 x 240) with time display  
*1  
Buffered Image  
Video Output  
Analog Composite (NTSC)  
ø 3.5 mm plug 1Vp-p, 75  
*2  
Frame rate  
Max. 12 frames/second (640 x 480)  
Max. 30 frames/second (320 x 240 or 160 x 120)  
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Operating Instructions  
Other Specifications  
Items  
Specifications  
IPv4/IPv6 Dual-Stack  
Supported Protocols  
IPv4:  
TCP, UDP, IP, HTTP, FTP, SMTP, DHCP, DNS,  
ARP, ICMP, POP3, NTP, IPsec, UPnP™  
IPv6:  
TCP, UDP, IP, HTTP, FTP, SMTP, DNS, ICMPv6,  
POP3, NDP, NTP, IPsec  
IPsec Feature  
ESP Encryption, ESP Authentication  
Transport mode/Tunnel mode  
IKE (Internet Key Exchange)  
IKE (Internet Key Exchange)  
Cipher Algorithm  
Pre-Shared Key  
DES-CBC, 3DES-CBC, AES-CBC  
HMAC-MD5, HMAC-SHA-1  
Alarm or Timer  
Message-Digest Algorithm  
Message Transfer Condition  
Image Transfer Method  
Interface  
SMTP, FTP  
10Base-T/100Base-TX Ethernet RJ-45 connector x  
1
Indicator Display  
External I/O  
Power/Network Communication/Camera operation/  
Ethernet link  
External Sensor Input x 1  
External Sensor Output x 1  
Dimension (HWD)  
140 mm (5.51 inches) x 123 mm (4.84 inches) x  
123 mm (4.84 inches)  
Weight  
640 (1.41 lb.) (Only the unit)  
Power Supply  
AC adaptor: Input 100—240 V AC, 50/60 Hz  
Output 12 V DC, 1A  
Consumption: About 12 W  
Temperature  
Operation: 0 °C (+32 °F) to +40 °C (+104 °F)  
Storage: 0 °C (+32 °F) to +50 °C (+122 °F)  
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Operating Instructions  
Other Specifications  
Items  
Specifications  
Humidity  
Operation: 20 %—80 % (No Condensation)  
Storage: 20 %—80 % (No Condensation)  
Setting Angle  
Available between 15° based on level line for  
mounting both on the table and on the ceiling.  
*1  
The maximum number of frames changes depending on the image quality and what object  
you buffer.  
Frame rate may slow down depending on the network environment, the PC performance, the  
image quality, enabling IPsec, or what object you view.  
*2  
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Operating Instructions  
Index  
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Operating Instructions  
A
H
Abbreviations 4  
ActiveX Controls 16  
Home Position 26  
Administrator/General Users/Guest Us-  
ers 73  
How to Use This Documentation 4  
Alarm Image Buffer/Transfer 91  
Alarm Position 26  
ASCII Character Table 140  
Automatic Focus Range 66  
B
Buffered Image page 32  
Load Settings page 115  
Login 74  
C
Camera Access 11  
Camera page 65  
Capture Image Button 20  
Cell Phone 35  
Cleaning 130  
Click to Center 19  
Confirming the Internet access 62  
CPU 5, 6  
Maintenance page 108  
Multi-Camera page 30  
Multi-Camera Setup page 80  
N
Network (IPv4) page 40  
Network (IPv6) page 45  
D
Date and Time page 63  
Default Setting List 122  
E
Operation Time page 104  
Explanation of the External I/O 119  
External I/O 119  
External Output page 106  
Pan/Tilt Range 22, 69  
Preset Button 26  
F
Product Information page 117  
Protocol 5, 6  
FACTORY DEFAULT RESET Button 121  
Focus 24  
For IPv4 Connection 5  
For IPv6 Connection 6  
R
Reset to Factory Default page 116  
Restart page 110  
G
General User page 75  
S
Save Settings page 114  
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Operating Instructions  
Security: Administrator page 71  
Setup page 37  
Setup Program 132  
Single Camera page 15  
Specifications 142  
Status page 109  
Support Information page 118  
Support page 117  
System Requirements for your PC 5  
T
Timer Image Buffer/Transfer 82  
Top page 12  
Trademarks 4  
Transport mode 52, 102  
Tunnel mode 55, 103  
U
Update Firmware page 111  
UPnP page 59  
V
Vertical Resolution 68  
Viewnetcam.com Service 61  
W
Web Browser 5, 6  
Z
Zooming In and Out 23  
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For product service  
Panasonic Servicenters are listed in the servicenter directory.  
Call 1-800-272-7033 for the location of an authorized servicenter.  
This Network Camera is designed for use in the United States of America.  
Sale or use of this product in other countries/areas may violate local laws.  
When you ship the product  
Carefully pack your unit, preferably in the original carton.  
Attach a letter, detailing the symptom, to the outside of the carton.  
Symptom  
Send the unit to an authorized servicenter, prepaid and adequately insured.  
Do not send your unit to the Panasonic Consumer Electronics Company listed below or  
to executive or regional sales offices. These locations do not repair consumer products.  
The information in this document is subject to change without notice.  
Panasonic Consumer Electronics Company,  
Division of Panasonic Corporation of North America  
Panasonic Puerto Rico, Inc.  
Copyright:  
This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced  
for internal use only. All other reproduction, in whole or in part, is prohibited without the written  
consent of Panasonic Communications Co., Ltd.  
2005 Panasonic Communications Co., Ltd. All Rights Reserved.  
PSQX3619ZB KK0305CH1056  
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