Panasonic Patio Furniture EP MA70 User Manual

Operating Instructions  
Instrucciones de Uso  
Mode d’emploi  
Household Massage Lounger  
Sillón de Masaje Doméstico  
Fauteuil vibromasseur  
º
º
Model No./N de Modelo/N de modèle  
EP-MA70  
English  
Español  
Français  
1
S1  
F1  
Before operating this unit, please read these instructions completely.  
Specications and shapes of massage loungers may vary depending on the model.  
Antes de utilizar esta unidad, lea compleatamente estas instrucciones y guárdelas para referencia futura. Las especicaciones y el  
tipo de las mecedoras de masaje podrían variar dependiendo del modelo.  
Avant d’utiliser cet appareil, nous vous recommandons de lire l’ensemble de ces instructions et de les ranger dans un endroit  
accessible pour une consultation ultérieure. Caractéristiques et formes des fauteuils de massage pourraient varier selon les modèles.  
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SAFETY PRECAUTIONS  
CAUTION: To avoid the risk of injury:  
1. Persons with any of the conditions listed below or who are undergoing medical treatment or suffer from medical  
conditions should consult with their physicians before using the unit:  
a) Pregnant women, people who are ill, in poor physical shape.  
b) People suffering from back, neck, shoulder, or hip pain.  
c) People who have a pacemaker, defibrillator, or other personal medical devices prone to electronic interference.  
d) People suffering from heart disease.  
e) People who are prohibited from receiving massage by a physician due to thrombosis or aneurism, acute varicose  
veins, or other circulatory disorders.  
f) People with irregular curvatures of the spine.  
g) People who have a loss of heat sensation.  
2. This unit should not be used by children. Remove the key when not in use and store out of reach of children.  
3. Sit down slowly after checking the position of the massage heads. Never put any part of your body between the  
massage heads as the squeezing action of the massage heads may cause injury. Never put your fingers or feet in the  
gap between the backrest and seat, the backrest and the armrest, the seat and cover under the armrest, or the gap  
between the legrest and the footrest. Do not place your fingers or any part of your body in the mechanism below the  
legrest, or between the legrest and footrest.  
4. Do not use the unit against bare skin. While thin clothing may increase effectiveness, exposing the skin directly to the  
massager may irritate the skin.  
Do not use the unit while wearing anything hard on your head like a hair accessory, etc. Do not use the unit for  
massaging the head, abdomen, front neck, elbows or knees.  
Do not use excessively strong massage action on the back of the neck.  
5. When using the body scanning function, always ensure that the shoulder position is correct. If the shoulder position is  
not correct, use the POSITION button to adjust it properly. Or stop the massage function and re-try the body scanning  
function. You can adjust the shoulder position in this way in the auto program and manual operation. Failure to align  
the shoulder position correctly can lead to injury.  
6. Do not stretch the back muscles for more than approximately 16 minutes at a time. To avoid overstretching the  
muscles which may result in discomfort, do not use the unit for more than 5 minutes when first using it. You can  
gradually increase the duration and strength of the massage as you become used to it.  
Do not massage any one point for more than 5 minutes at a time.  
Excessive massaging can overstimulate the muscles and nerves and result in an adverse effect.  
To prevent excessive massaging, do not use the massager for more than a total of 16 minutes each session.  
After approximately 16 minutes, the massage heads will be retracted and stop moving.  
The back cushion can be removed if you want to experience a stronger back massage. Exercise extreme care when you  
use this mode in order to avoid back pain or injury. Use only for short periods of time (no more than 16 minutes).  
Reinstall the back cushion if you want to restore to normal massage intensity.  
7. While using the massager, if you start feeling sick or if the massage seems painful, stop using it immediately. While  
using the massager, if the pressure seems too strong, the movement of the massage heads can be stopped at any time  
by pressing the Quick Stop button.  
8. Do not go to sleep while using the unit. Do not use the unit after drinking alcohol.  
9. When the seat back is in a reclined position, do not sit on it or sit with your legs resting on the headrest.  
Do not sit on the legrest as the unit may fall over.  
10. Do not allow children or pets to play on or around the unit, especially during operation.  
11. Do not unplug the unit or turn it off during operation. Unplug the unit immediately if there is a power outage.  
12. Be sure to start on the gentle massage program if using the massager for the first time. The shiatsu massage is stronger  
and should be enjoyed after one has gotten accustomed to the chair.  
13. Do not allow children to play on this mechanized furniture or operate the mechanism. Legrest folds down on closing  
so that a child could possibly be injured. Always leave in an upright and closed position. Keep hands and feet clear of  
mechanism. Only the occupant should operate it.  
14. Remove hard objects, such as false fingernails, wristwatches or rings, when massaging hands or arms.  
Empty pockets of hard objects when massaging the area of the seat or thighs.  
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15. Always raise the comfort cushion to check that the fabric of the unit itself has not been ripped before using the unit.  
Please also check other areas to ensure that the fabric has not been ripped. No matter how small the rip, if you find one  
then immediately stop using the unit, unplug the power cord and have the unit repaired at an authorized service  
center.  
16. People with any of the conditions listed below should not use the Hip program:  
1) People suffering from acute lumbago, spinal disc herniation, or misalignment of the vertebrae  
2) People with hip joint problems such as hip osteoarthritis  
3) People with osteoporosis  
4) People who felt numbness or listlessness in the legs  
It may worsen the symptoms.  
17. Sit on the unit after confirming there is no foreign matter between the parts of the unit. (Confirm that there are no  
foreign objects stuck in the back cushion, legrest or hand/arm massage section.)  
Sit down and ensure that the legrest is properly locked in place.  
Failure to observe this precaution may result in accident or injury.  
18. Always return the legrest to its original position before moving the unit.  
Failure to observe this precaution may result in injury due to the legrest returning to its original position when the unit  
is being moved.  
19. Store the attachment screws out of reach of children.  
Accidental ingestion may occur.  
20. Do not stand, jump on, or place objects on the seat until the air is completely extracted for the air massage.  
21. When “Heatmassage heads are used, do not let the massage heads touch the same place for a long time.  
Low-temperature burn may occur.  
22. Do not hold on the legrest leg/sole massage section when moving the unit.  
If this is not observed, the section may slide as you move the unit, and injuries may occur.  
23. Do not drag or push the unit in an installed state.  
Protect your floor (place a mat or similar) when moving the unit on its wheels to avoid damage to your floor.  
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OPERATING PRECAUTIONS  
CAUTION: To avoid damaging the chair, follow these precautions:  
1. The chair is designed for a maximum user weight of 264 lbs (120 kg). Exceeding the maximum weight may cause  
permanent damage to the massage mechanism and/or other components of the unit. Any such damage is deemed to  
be user abuse and is not covered under the Limited Warranty.  
2. Do not sit on or drop the controller. Do not pull the controller cord or the power cord. Be careful not to catch the cord  
of the controller between the armrest and the chair back.  
3. Do not treat the chair roughly, such as turning the chair on its side, turning the chair over or standing on it.  
4. Do not treat the covering roughly.  
Keep sharp or pointed objects away from the covering of the chair. Be careful not to drop lit ashes, lit cigarettes or  
matches on the chair.  
Exposure to direct sunlight can cause fading or a change in color of the covering.  
5. If the massager functions abnormally, immediately turn off the power and have the massager checked by an  
authorized service center.  
6. Do not repeatedly operate any switch at short intervals. Such action may cause the switch to malfunction.  
7. Some noise may be heard coming from the massager while in use. This is due to the structure of the massager and is  
normal.  
8. Make sure there are no obstacles behind the chair before reclining it. The chair can be reclined to a maximum angle of  
170˚. If the back hits a wall or pillar, the chair may malfunction. Be sure to have ample space behind the chair. Recline  
the chair slowly in order to avoid contact with an obstacle.  
9. When excessive pressure is applied to the massage heads, they may stop moving for safety. When moving the heads  
up from the lowered position, one’s body weight may stop the headsmovement. In such a case, slightly raise your  
body and allow the massage heads to move up.  
10. After each massage, slide the power switch, which is located on the right side of the chair, to the “offposition and turn  
its lock switch to the “lockposition and remove the key and power plug.  
11. Do not sit on the chair with wet body or hair.  
12. The unit must not be used in “wet rooms(sauna, swimming pool) or outdoors.  
13. Do not attempt to open or disassemble any part of the unit. Only use an authorized Panasonic servicer to fix your unit.  
14. Always hold the power plug, not the power cord, when unplugging it from a socket.  
Failure to observe this precaution may result in electric shock or short-circuit.  
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GROUNDING INSTRUCTIONS  
This product must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric current  
to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding conductor and a grounding  
plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and  
ordinances.  
DANGER  
Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or  
serviceman if you are in doubt as to whether the product is properly grounded. Do not modify the plug provided with the product – if it  
will not fit the outlet, have a proper outlet installed by a qualified electrician.  
This product is for use on a nominal 120-volt circuit and has a grounding plug that looks like the plug illustrated in Figure A. Make sure  
that the product is connected to an outlet having the same configuration as the plug.  
No adapter should be used with this product.  
Figure A  
GROUNDED  
OUTLET  
GROUNDED  
OUTLET BOX  
GROUNDING PIN  
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SPECIFICATIONS  
Power Supply:  
AC 120 V 60 Hz  
Rated Current:  
2.5 A (Electric heating equipment 0.5 A)  
Upper Body Massage  
Massage area (Up-Down):  
Massage area (Left-Right):  
Approx. 30.7 in. (78 cm) (The massage heads move a total of approx. 24.4 in. (62 cm))  
Distance between massage heads during operation (massage width adjustable)  
Neck, Shoulder, Back, Lower back: Approx. 2.8 in. - 8.3 in. (7cm - 21cm)  
Distance between massage heads (including width of massage heads) during back roll and  
up-and-down movement: Approx. 2.8 in. - 6.7 in. (7cm - 17cm)  
Massage area (Forward-Back):  
Massage speed:  
Protrusion of massage heads (adjustable)  
Approx. 4 in. (10 cm)  
Tap: Approx. 190 cycles/minute – 520 cycles/minute (single side)  
Full roll: Approx. 36 seconds – 91 seconds (both ways)  
Other than the above: approx. 4 cycles/minute – 50 cycles/minute  
Air massage  
Air Pressure (Calf):  
Level 3: Approx. 32 kPa  
Level 2: Approx. 28 kPa  
Level 1: Approx. 16 kPa  
It may vary with the area slightly.  
*
Reclining angle:  
Backrest:  
Legrest (Leg/sole massage section):  
Legrest (Flat section):  
Approx 120° – 170°  
Approx 5° – 85°  
Approx 15° – 95°  
Automatic shut-off:  
Dimensions  
Automatically turns off after approx. 16 minutes  
When not reclined (H × W × D):  
When reclined (H × W × D):  
Approx. 45.3 in. × 37.4 in. × 48 in. (115 cm × 95 cm × 122 cm)  
Approx. 26 in. × 37.4 in. × 79.6 in. (66 cm × 95 cm × 202 cm)  
Weight of Unit:  
Approx. 191.8 lbs (87 kg)  
Dimension of box (H × W × D):  
Weight in box:  
Approx. 28.7 in. × 30.7 in. × 63 in. (73 cm × 78 cm × 160 cm)  
Approx. 218.3 lbs (99 kg)  
Maximum user weight:  
Minimum distance from wall:  
Approx. 264 lbs (120 kg)  
16 in. (40 cm)  
For those who weighing 221 lbs (100 kg) or more, the product operations may make more noise and the fabric cover may wear faster.  
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Part names and functions  
Main unit  
1
2
3
4
Front  
5
6
13  
12  
7
8
9
10  
11  
Controller  
• See pages 9 –10.  
Seat/Thigh side massage section  
• Includes integrated air massage function.  
1
10  
Retracted position of massage heads  
Legrest Leg/Sole massage section  
• Includes air massage function.  
• Position can be adjusted by the leg slide.  
2
3
11  
Shoulder side massage section  
• Includes integrated air massage function.  
Pillow  
4
5
Leg massage section  
Backrest  
• Massage heads:  
- Includes integrated massage heads.  
- Includes “Heatmassage heads.  
• Air bag for Lower Back massage is built in.  
Sole massage section  
• Sole Shiatsu Sheet (Removable.)  
Comfort cushion  
6
7
Legrest flat section  
• Use the unit as a comfort chair by rotating and storing  
when not using for massaging.  
12  
13  
Armrest  
• Moves with the backrest.  
Lever for legrest rotation  
• Rotate the legrest manually while pulling the lever.  
(Flat section Leg/Sole massage section)  
Hand/Arm massage section  
• Includes integrated air massage function.  
8
Seat  
9
• Air bag for Seat/Thigh massage is built in.  
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Back  
14  
15  
16  
17  
The legrest can be stored away when the  
massage is not used.  
18  
19  
20  
Legrest is rotated manually while pulling on the lever.  
22  
21  
Back Cover  
14  
15  
16  
17  
18  
Child Safety Label  
Controller Holder  
Controller Stand  
Power switch section  
• See pages 14 and 17.  
Leg/Sole massage section  
• Lock switch is set to “openand power switch is set to “on”  
prior to leaving the factory.  
.
2
4
1
3
5
Flat section  
1 Appliance Inlet  
2 Lock Switch  
3 Lock Switch Key Tag  
• To prevent children from accidentally swallowing the  
lock switch key.  
4 Lock Switch Key  
5 Power Switch  
Power Cord  
19  
20  
21  
22  
Power plug  
Safety Precaution Label  
Leg cover  
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Controller  
1
2
3
4
5
19  
6
18  
17  
7
8
9
10  
16  
15  
14  
11  
12  
13  
On/Off  
Speaker  
1
11  
User Memory  
• See pages 24–25.  
Back Intensity Adjustment  
• See page 23.  
2
12  
Quick Stop  
Position  
• See page 21.  
3
13  
• Press this button to stop the massage immediately.  
Ottoman Angle Adjustment  
Confirmation  
4
5
6
14  
15  
Reclining Angle Adjustment  
Air Massage Intensity Adjustment  
• See page 23.  
Manual Operation  
• See page 27.  
Repetition  
• See page 23.  
16  
17  
Add Tapping massage  
• See page 29.  
7
8
Stretch On/Off  
• See page 30.  
Voice Guidance Volume  
• See page 42.  
Display  
18  
19  
• This illustration shows all features highlighted.  
• See page 10.  
Program Selection  
• See page 20.  
9
Air On/Off  
• See page 30.  
“Heat” Massage Heads On/Off  
• See page 26.  
10  
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Display  
1
2
3
4
5
11  
10  
9
8
7
6
Massage Area  
1
Current approximate  
massage position  
flashes.  
Currently selected air  
massage operation  
lights up.  
Currently selected  
stretch operation lights  
up.  
Current air massage  
position flashes.  
Current stretch position  
flashes.  
Voice Guidance Volume  
Body Scanning  
2
3
7
8
9
10  
11  
Time Remaining  
Massage Ending  
Operation  
• Currently performing massage operation is displayed  
while massaging.  
Air Intensity  
Stretch  
4
5
Repeat  
“Heat” Massage Heads  
• Currently selected operation’s frame is flashed when  
Manual Operation is selected.  
Massage Intensity  
6
10  
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Setting up the massage lounger  
1 Where to use the unit  
• Ensure adequate space to recline.  
Keep at least 4" (10 cm) away from the wall.  
• Do not expose the massage lounger to direct sunlight or high  
temperatures, such as in front of heating sources, because this can cause  
discolouration or hardening of the synthetic leather.  
• Place the unit on a mat to prevent floor damage.  
• When placing a mat under the unit, the size of the mat should be sufficient  
[at least 47.2 in. × 27.6 in. (120 cm × 70 cm)] to cover the areas where the  
Approx. 79.6" (202 cm)  
Approx.  
Width approx. 37.4" (95 cm)  
11.8"  
(30 cm)  
Approx. 19.3"  
unit touches and where the legrest could touch the floor, as shown in the  
diagram on the right.  
(49 cm)  
• Install the unit near a power socket.  
See Warning No. 11 and 12 on page 1, and Caution No.23 on page 3.  
Mat Area where legrest  
Area where unit touches  
could touch the floor the floor  
2 Installing the unit  
• Since the unit is very heavy [approximately  
191.8 lbs (87 kg)], be careful to avoid back  
injuries. (The unit must be carried by two or  
more persons.)  
Hold onto the sides.  
To put the unit down on the  
floor  
• Put the unit down slowly and carefully  
watch your step.  
• Put down the legrest by holding it with your  
hands until it has been set on the floor  
completely. If you release your hands before  
the legrest is fully extended, the legrest will  
forcefully return to the initial position.  
• The floor may get damaged, so it is  
recommended to place a mat etc. on the  
floor.  
Groove  
Hold onto the  
sides of the  
legrest.  
Place your  
fingers in the  
groove  
Do not hold onto  
the front side.  
The sole massage  
section might slide,  
and injuries may  
occur.  
See Caution No.22 and 23 on page 3.  
Back cover  
Mat  
Legrest  
11  
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Confirm that the main unit and all accessories are in the box.  
Main unit  
Controller  
Accessories  
Armrests (Right/Left)  
Comfort cushion  
Controller Stand  
Controller Holder  
Fixing screw  
Clip  
Pillow  
Power Cord  
Right/Left indication  
• Small holes on the inside fabric are an intentional part of  
the functional design.  
Attachment Screws  
Allen Key  
Sole Shiatsu Sheet  
Lock Switch Key  
(M6 × 13) — Black 4 pcs.  
• This is initially inserted in the lock  
switch of the power switch  
section.  
(M6 × 20) — Silver 2 pcs.  
(Cross-section)  
• This is pre-installed on the sole  
massage section.  
1/6 in.  
(4 mm)  
12  
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Assembly  
1 Attaching the controller stand to the right or left side panel  
Fasten the controller stand with the  
<When attaching on the right side panel>  
attachment screws. (4 positions)  
Use this screw: Attachment screws (M6 × 13)  
× 4 pcs. (Black)  
How to tighten the screws  
Hole  
Attachment screw  
• Tighten the 4 screws lightly  
using your fingers.  
(Make the screws level with  
the holes.)  
• Align the 2 prongs of the side  
panel with the holes of the  
controller stand.  
Controller  
Stand  
Allen key  
• Tighten firmly with the allen  
key.  
• Screw may be damaged if you  
tighten the screw inserted  
into the hole crookedly using  
an allen key.  
2 Fasten the armrest with the attachment screws. (On both sides)  
<When attaching the right armrest>  
Insert the armrest into the unit.  
1
• “R(right side) and “L(left side) are indicated at the bottom of the  
armrest.  
1
• Insert the armrest from the top aligning the  
armrest.  
marks on the side of the  
• Be careful to avoid pinching your fingers or the air plugs.  
Front  
Slide the armrest toward the front while  
2 pushing it downward.  
Fasten the armrest with the attachment screws.  
3 (One position for each side)  
Back  
Use this screw: Attachment screws (M6 × 20)  
Align the  
marks.  
× 2 pcs. (Silver)  
2
How to tighten the screws  
• Put an attachment screw on the edge  
of the allen key and tighten the screw  
horizontally to the hole.  
3
Allen key  
• Screw may be damaged if you tighten  
the screw inserted into the hole  
crookedly using an allen key.  
13  
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3 Connecting the air plugs (On both sides)  
• Insert the air plugs into the lower part of the armrest.  
* Arm massage will not operate unless the air plugs are inserted securely.  
View from bottom  
Air plug jack  
Front  
Air plug  
Push on the air plugs  
until you hear it click  
into place.  
4 Connect the power cord to the unit  
Check for dirt and damage on appliance  
1 inlet of the power switch section and the  
Appliance inlet  
Connector  
connector of the power cord.  
Insert the connector into the appliance  
2 inlet.  
Be sure to push the connector in all the  
3 way.  
Power cord  
Power switch section  
5 Raising the backrest to the upright position  
Insert the power plug into the  
1 power socket.  
1
Confirm the lock switch key is set to  
2 the “open”position.  
Confirm the power switch is set to  
3 the “on”position.  
Press  
twice.  
button on the controller  
4
2
• Press once, and then press again approx. 1 second  
3
later.  
Backrest will rise automatically.  
14  
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6 Placing the controller  
Placing the controller into the  
1 controller stand.  
1
Fasten the controller cord using  
2 the clip.  
• Fasten so the cable under the clip will not sag  
too much with the backrest raised.  
(Because there is a chance of your legs, etc.,  
getting caught)  
2
When the controller stand is attached on the left side  
• Run the controller cord to the left.  
Legrest  
Press the  
button on the controller to turn on the  
button on the controller and hold until  
1 power.  
Press  
2
2
the legrest has risen far as it will go.  
• Continue pressing until a “beep-beep-beepsound is heard.  
Disconnect the controller cord.  
3
• Hook is released by pressing on the tab on the fastening band with your fingers.  
Move the controller cord under the legrest to the  
4 left side.  
View from front  
Fasten the controller cord.  
5
• Press down from the edge if it does not fit in easily.  
Insert the tip of the fastening band into the hole.  
• The controller cord is fastened to the right side prior to leaving the  
factory.  
6
Fastening band  
Fasten to the right side  
Cord-Holder Groove  
5
3
3
Tab  
Controller Cord  
6
Controller Cord  
4
15  
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7 Fasten the pillow and the comfort cushion.  
Fasten the pillow using the  
Fasten the comfort cushion using the zip.  
1 fasteners.  
2
• See page 19 for guidelines on positioning the pillow  
during the massage.  
Fasteners  
Fasteners  
Zip  
Comfort cushion  
Pillow  
16  
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Before sitting down  
Check the following before using the unit  
1 Check the surrounding area.  
Make sure there are no objects, people, or pets in the vicinity of the unit.  
2 Flip up the comfort cushion and deploy the leg/sole massage section.  
See Caution No. 3 on page 2, and No. 17 and 18 on page 3.  
• Do not massage with the comfort cushion  
still on the backrest.  
How to deploy the leg/sole massage section  
Pull the release lever in the  
direction of the arrow.  
Comfort cushion  
1
2
Rotate from the bottom.  
2
1
Rotate until it clicks into  
place.  
Release the lever.  
Check that the legrest is  
locked into place.  
3
3
Press firmly.  
4
5
4
Let go.  
3 Check the power cord and the power plug.  
See Warning No. 8 on page 1.  
Be sure to push the connector all  
the way into the appliance inlet.  
17  
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4 Switching on the power supply  
Insert the power plug into an electrical  
1 socket.  
1
Turn the lock switch key to the “open”  
2 position.  
2
3
Slide the power switch to the “on”  
3 position.  
5 Check the unit.  
Fabric  
Make sure there are no tears or rips in the fabric.  
See Caution No. 15 on page 3.  
1
Backrest  
Comfort  
cushion  
Retracted position  
Make sure there is no foreign matter between  
2 the parts of the unit.  
See Caution No. 17 on page 3.  
Make sure the massage heads are in the  
3 retracted position.  
Legrest  
When the massage heads are not in the retracted  
position  
Press the  
button twice to return the massage heads to the retracted  
position.  
Make sure the legrest is in the fully lowered  
4 position.  
Check  
When the legrest is not fully lowered  
Hand/Arm massage  
section  
The legrest will lower by pressing on  
See Caution No. 9 on page 2.  
twice.  
Check that the legrest is locked into place.  
See Caution No. 17 on page 3.  
5
18  
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6 Adjust the pillow position.  
Remove the pillow.  
Adjust the height of the pillow so that  
1
2 the bottom edge is at ear level.  
• If positioned too low, the pillow may interfere with a massage  
of the area around the neck.  
• When the reclining angle changes, the position of the pillow  
may shift. In that case, readjust the position.  
Pillow  
Lower edge of the pillow  
Ear level  
7 Slide the sole massage section to your preferred position.  
It will slide out up  
to 7.1 in. (18 cm).  
Push with your feet to slide the legrest out.  
Lift your soles slightly and the legrest returns.  
8 Adjust the controller stand.  
Horizontal orientation can be adjusted.  
Left and right  
19  
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If you want a complete massage  
Automatic programs  
Press the  
button to turn on the  
1 power.  
1
• The power is turned off automatically if 3 minutes or more pass  
without operation.  
Press one of the buttons  
(
2
) to select the program.  
2
Characteristics of Automatic programs  
(Upper Body)  
REFRESH  
This is a program to relax your body pleasantly with light  
stimulation mainly by tapping massage.  
DEEP  
This is a standard program to deeply relax your muscles mainly  
by kneading massage.  
SHIATSU  
This is a program to strongly loosen points of muscle tightness  
mainly by shiatsu massage.  
HIP  
This is a program to relax the muscles around your pelvis using  
the air operation.  
NECK/SHOULDER  
This is a program to stretch and relax the muscles around your  
neck and your shoulders.  
LOWER BACK  
This is a program to relax the muscles around your lower and  
middle back.  
• See page 41 for an overview of the respective programs.  
Persons whose height is less than 55 in. (140 cm) or more than 72.8 in. (185 cm) are recommended to use the unit in the manner  
described below when the massage heads do not touch their shoulders.  
Height is around 55 in. (140 cm) or less  
Height is around 72.8 in. (185 cm) or more  
Use by reclining the backrest and sliding your body  
downward.  
Use by placing a cushion on the seat and  
sitting as far back as possible.  
20  
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Body scanning will commence when the program is selected. (  
will flash.)  
1
• The body scanning will properly detect height ranges between approximately 55 and 72.8 in. (140 and 185 cm).  
The unit will automatically recline to the correct  
massage position.  
Sit as far back in the seat as possible with  
your head on the pillow.  
Correct Massage Position  
Reclined  
approx. 12°  
1
2
Adjust the pillow height so that  
the bottom edge of the pillow is  
at ear level.  
3
4
Raised  
approx. 55°  
See page 19.  
• If the massage lounger is reclined further than the massage  
position angle, it will not automatically return to the  
correct massage position.  
1
2
3
4
NECK  
SHOU LDER  
MIDDLE BACK  
LOWER BACK  
Approximately 30 seconds after the body scanning starts, the massage heads slowly lower to the shoulder  
position, and a soft tapping action begins to determine your shoulder position.  
2
Massage Head  
Tapping  
action  
• Keep your head on the pillow until the soft tapping  
begins. Lifting your head from the pillow will result in  
• Airbags in the seat will inflate so the body will not shift during  
incorrect determination of the shoulder position.  
the body scanning.  
To adjust the shoulder position during the tapping action  
• When the shoulder position is incorrect, adjust the shoulder position while the soft tapping is in progress (for approximately  
3
12 seconds), and use the POSITION button to move the massage heads up or down and then press  
button.  
Too high  
A single press of the  
button will raise or  
lower the massage  
heads  
approximately  
1/2 in. (1.2 cm).  
Correct position of the  
massage head  
(The point where the  
tapping action should be  
felt.)  
Too low  
Body scanning is completed when the tapping finishes.  
4
• If you press  
while the tapping action is still going on, it will end the body scanning and the massage will start.  
• The legrest adjusts automatically so that the soles of the feet touch the footrest wells according to your estimated height  
based on the shoulder position.  
• If the shoulder position is off drastically, turn the power off once, and repeat from Step 1 with your shoulder firmly pressed  
against the backrest.  
21  
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To customize  
1
2
2. Turning the air or stretch massage on or  
off  
Operation can be turned on/off by  
pressing the buttons on the left.  
On/off for the air massage or stretch can  
be confirmed on the display.  
(Lit: On, Off: O ff )  
Chest  
Shoulder  
Hand/Arm  
Hip  
Lower  
back  
Leg  
Leg/Foot  
• Your preferred settings for these items can be saved and reused.  
(See page 24.)  
3
4
5
3. Turning the “Heat” massage heads on or  
off  
6
7
Your can turn the “Heat” massage heads on/off by pressing  
.
Flashing: Warming up “Heatmassage heads.  
Lit:  
Off:  
“Heatmassage heads are on.  
“Heatmassage heads off.  
1. Adjusting the reclining angle and legrest  
to massage in a relaxing position  
• The temperature cannot be adjusted.  
• The sense of warmth from the massage heads will differ  
depending on your body shape, massage area, massage action,  
clothing, and ambient temperature.  
To adjust the reclining angle and the legrest angle:  
• See page 26 for details about “Heatmassage heads.  
Adjust by pressing button.  
To adjust the length of the footrest:  
• Your preferred settings for these items can be saved and reused.  
(See page 24.)  
Push with your feet to  
slide the legrest out.  
Lift your feet slightly and the legrest returns.  
• See page 35 for a description on how to adjust the  
reclining angle and the legrest.  
22  
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4. To repeat the current massage  
Contents of current massage action will be repeated by pressing  
.
• The “REPEATcommand may not be accepted when the massage action is changing in that moment.  
will flash while the massage is repeated.  
5. Changing the intensity of the air massage  
When performing a massage of the shoulder, arm, lower back or legs,  
adjust the intensity by pressing the button.  
• See pages 30 to 34 for an effective method for usage and operation of the air massage and leg stretch.  
• Your preferred settings for these items can be saved and reused. (See page 24.)  
6. Fine adjustment of the position of the massage heads  
(Number of adjustments possible)  
• Adjustment may not be possible depending on the position.  
Max. 3 times  
Max. 3 times  
Max. 3 times  
Max. 3 times  
7. To adjust the back intensity  
The back intensity can be adjusted by pressing the “+” or “–” of the Back Intensity button.  
• The current position that is being massaged can be checked on the display.  
• There are 3 levels of intensity for the Automatic programs.  
• The intensity will not change further even if you keep pressing the button when the intensity is set to maximum or  
minimum.  
Caution  
The intensity might increase drastically when increased in multiple steps.  
Always increase the intensity one step at a time, checking how it feels.  
• For safety reasons, it is recommended not to increase the intensity drastically.  
• If the intensity feels too weak at the maximum setting or too strong at the minimum setting:  
<Feels too weak when set to a maximum in the automatic program>  
You can massage with greater intensity by reclining the backrest and making use of your body weight.  
<Feels too strong when set to a minimum in the automatic program>  
Pressure of the massage heads will soften by placing a cloth or blanket between the backrest and your body.  
Also, if the intensity of the massage around your lower back is too strong, you can make it feel lighter by pressing  
the Lower Back button for the Air Massage to release the air around the lower back.  
• Your preferred settings for these items can be saved and reused. (See page 24.)  
Caution  
You may not feel the difference in intensity for massage or stretch even if the Back (Intensity) adjustment or Air (Intensity) adjustment  
button is pressed.  
• When the intensity was increased right when the operation has changed.  
• The feeling is different depending on the person or the position.  
23  
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To save your preferences  
Automatic programs  
You can save your preferred settings set during the Automatic programs, and have them reproduced next time you are being massaged.  
You can save the settings for each program.  
Example: When using the “REFRESH” program  
1. You have set Air Massage “SHOULDERand “LEG/FOOTto “On, and Stretch “CHESTto “On.  
(Air intensity was set to “Level 1at this time.)  
2. “Heatmassage heads was set to “Off, and Back intensity was set to “Level 3.  
3. Volume for “voice guidance function(see page 42) was set to “Loud.  
4. These settings were saved to User  
after the massage completed.  
Contents of the saved settings (1, 2, and 3 above) are restored if User  
is pressed when the “REFRESHprogram is used next time.  
After the Automatic program has finished,  
or when the massage is completed by  
1
pressing  
during the program.  
: Your preferred settings (pages 22–23, 42 (volume)) are  
displayed and the User buttons will flash.  
2
Select and press one button from  
to store your settings  
2
while the buttons are flashing (approx.  
15 seconds).  
• Selected button will light. (Example:  
)
When saving your preferences is completed  
• The pressed button will turn off, and the power of the  
chair will be turned off automatically in approximately  
3 seconds.  
If there is another setting already saved, “Other settings are  
already registered.will be announced.*  
To overwrite the contents with new settings*  
press the same button again.  
• Be careful since preferred contents will not be saved when the  
power switch is turned “Offor the power cord is disconnected  
during the massage.  
Contents that can be saved  
• Air intensity and Back intensity settings  
• “HeatMassage Heads on/off setting  
• Air and Stretch on/off settings  
(See pages 22–23.)  
Press.  
* This will also be announced when you try to save to a separate  
Automatic program or save Automatic program contents that are  
the same as those already saved.  
• Voice guidance volume setting (See page 42.)  
* Settings at the time the Automatic program is completed  
will be saved.  
If you do not want to delete the settings already saved  
press another User button.  
About the “Heat” massage heads and Voice guidance  
volume settings  
Only these 2 settings are applied to all the Automatic  
programs.  
Press.  
For example, “Heatmassage heads “Offand Voice  
guidance volume “Loudof the settings saved to User  
for “REFRESHin the above “ Exampleare applied, even  
if User  
is pressed during a program other than  
“REFRESH. (The settings for Air and Stretch are not  
applied.)  
24  
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To start a saved program  
Press the  
button to turn on the power.  
1
• The power is turned off automatically if 3 minutes or more pass  
without operation.  
1
Select the User button with your saved  
2 settings.  
2
3
• The selected User button will light. (Example:  
)
Press.  
Select and press the Automatic program  
3 that was saved using the User button.  
(Example: “REFRESH”)  
The massage with your stored settings will  
start after body scanning.  
• If you select a different automatic program than that which was  
stored with your saved settings (using one of the user buttons), your  
saved settings will not be reproduced. Only the saved settings  
regarding the “Heatmassage heads and Voice guidance volume will  
be applied. (See page 24.)  
To delete your saved settings (Example:  
)
Press the  
button to  
Press again and hold for  
Press again while the  
1 turn on the power.  
2 more than 3 seconds  
3 button flashes (about  
Select the program  
number you want to  
delete.  
until the button changes  
to flashing.  
10 seconds).  
Press.  
Deleting is completed once the  
flashing stops.  
Press.  
Press and hold for  
more than 3 seconds.  
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To turn the “Heat” massage heads on or off  
See Caution No. 21 on page 3.  
Press the  
button to turn on the power.  
1
• The power is turned off automatically if 3 minutes or more pass  
without operation.  
1
2
Press the Automatic program button and  
2 start the massage.  
: The “Heatfunction is automatically turned on.  
Flashing (Warming up)  
Lit (On)  
Flashing: Warming up “Heatmassage heads.  
Lit: “Heatmassage heads are on.  
• The temperature cannot be adjusted.  
• The sense of warmth from the massage heads will differ  
depending on your body shape, massage area, massage action,  
clothing, and ambient temperature.  
To turn the “Heat” massage heads off  
Press  
to turn them off.  
• Button will turn off.  
To always have the “Heat” massage heads  
turned off  
• Switch the “Heatmassage heads off and save this setting. (See  
page 24.)  
The warm section on the “Heat” massage heads warm up the cloth, transferring the  
warmth to the massage location.  
“Heat” massage heads  
rubber section  
“Heat” massage  
warm section  
“Heat” massage warm  
section  
26  
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Selection of a massage technique and body region  
Manual Operation  
See Caution No. 6 on page 2.  
Press the  
button to turn on the power.  
1
2
• The power is turned off automatically if 3 minutes or more pass  
without operation.  
1
2
Select the part you want to massage  
(
).  
• The list of body parts that can be selected is  
displayed on the left.  
(Example) When “NECKis selected  
Select the massage action you prefer.  
3
4
3
• The flashing frame is the currently  
selected operation.  
4
• The massage technique can also be selected  
by repeatedly pressing the area selected in  
Step 2.  
Body scanning for Manual Operation  
Neck/Shoulder/Full back  
....Normal body scanning.  
Middle back/Lower back  
• When  
is selected, “ROLLor a combination of “ROLLand  
....Simple body scanning. (The massage heads will not come  
up to the shoulder position.)  
another technique can be selected.  
Press the  
button to start the massage.  
• The massage heads will move to the selected position  
automatically to start the massage after the body scanning is  
completed.  
See page 21 for details about body scanning.  
• See pages 28–29 for setting the massage in accordance with your  
preferences.  
• When a massage to the same location has continued for  
5 minutes, it will automatically move up approximately 1.2 in.  
(3 cm).  
27  
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To change the technique in the middle of a massage  
Select your favourite technique in Steps  
to  
.
2 4  
• Press the  
button within approximately 40 seconds after reselecting the technique in Step , otherwise the reselection will be  
2
cancelled automatically.  
If you want to massage with tap technique only  
Press the  
Select  
button to turn on the power.  
1
.
2
3
Start the tap technique by pressing  
.
• Body scanning will not be performed.  
• To change the technique, select with Steps 2–4 on the previous page .  
To customize  
1
2
1. Adjusting the reclining angle and  
legrest to massage in a relaxing  
position  
To adjust the reclining angle and the legrest angle:  
Adjust by pressing  
button.  
To adjust the protrusion of the foot massage section:  
3
Push with your feet to slide  
the legrest out.  
Lift your feet slightly and the legrest returns.  
• See page 35 for description on how to adjust the reclining angle  
and the legrest.  
4
5
2. Combining air massages  
Operation can be  
turned on/off by  
pressing the  
buttons on the left.  
Hand/Arm  
6
7
Shoulder  
On/off for the air  
massage or stretch  
can be confirmed on  
the display.  
Lower  
back  
Leg/Foot  
(Lit: On, Off: O ff )  
28  
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3. Adding tapping actions to the current operation  
• You can select tap on/off every time it is pressed.  
* You cannot select on/off when you are massaging only with the  
tap action.  
Press the  
button.  
4. To turn the “Heat” massage heads on or off  
You can turn the “Heat” massage heads on or off by pressing  
.
Flashing: Warming up “Heatmassage heads.  
Lit:  
Off:  
“Heatmassage heads are on.  
“Heatmassage heads off.  
• The temperature cannot be adjusted.  
• The sense of warmth from the massage heads will differ depending on your body shape,  
massage area, massage action, clothing, and ambient temperature.  
• See page 26 for details about “Heatmassage heads.  
5. Changing the intensity of the air massage  
When performing an air massage,  
adjust by pressing the  
button.  
• The intensity is displayed in 3 levels.  
6. Fine adjustment of the massage heads position  
• When you keep on pressing the button up or down, the position  
will move continuously until you release the button.  
It can be adjusted with the  
button.  
7. Adjusting the intensity of the massage  
The back intensity can be adjusted by pressing the “+” or “–” of the Back Intensity button.  
• The intensity for the manual operation is displayed in 5 steps.  
• The level of intensity that can be adjusted differs depending on the action.  
Caution  
The intensity might increase drastically when increased in multiple steps.  
Always increase the intensity one step at a time, checking how it feels.  
• For safety reasons, it is recommended not to increase the intensity drastically.  
Caution  
The stretch action will not be performed simultaneously.  
The manual operation is cleared when the Stretch button is pressed.  
29  
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Performing Air massage or Stretch action  
Air actions/Stretch actions  
Press the  
button to turn on the power.  
1
1
2
• The power is turned off automatically if 3 minutes or more pass  
without operation.  
The operation can be turned  
on/off by pressing the  
buttons on the left.  
2
On/off for the air massage or stretch action be confirmed on  
the display.  
(Lit: On, Off: O ff )  
Chest  
Shoulder  
Hand/Arm  
Hip  
Lower  
back  
Leg  
Leg/Foot  
• See page 33 for details about the air massage.  
• See page 34 for details about the stretch action.  
• For the stretch action, the massage heads will automatically  
move to selected after the body scanning, has been completed.  
To adjust the air intensity  
Adjust by pressing the  
button.  
• The intensity is displayed in 3 levels.  
To adjust the back intensity  
(only for stretch)  
To turn the “Heat” massage heads on or  
off (only for stretch)  
You can turn the “Heat” massage heads on or off by pressing  
.
Adjust by pressing the  
button.  
• The intensity is displayed in 3 levels.  
• See page 26 for details about “Heatmassage heads.  
30  
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Effective method for using the leg/foot air massage/stretch  
Adjust the legrest so that your feet fit in it completely.  
For a person with small body dimensions  
For a person with large body dimensions  
• If the legrest is raised, it is easier to fit your sole on it.  
• If the slide of the sole massage section is adjusted, your knees  
will not be lifted as much.  
Press the  
button.  
Push with your feet to slide  
the legrest out.  
Lift your feet slightly and the legrest returns.  
• The knees will not be lifted as much if lowering the legrest.  
Press the  
button.  
It is possible to massage your leg completely by  
laying the foot massage section flat.  
Foot massage section  
For the sole shiatsu sheet  
The sole shiatsu sheet is removable.  
To attach the sole shiatsu sheet  
Be sure of the proper direction of the sole shiatsu sheet and insert  
it into the opening.  
Opening  
Toe  
Projections are on  
the upper side.  
Heel  
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How to use the Hand/Arm massage  
See Caution No. 14 on page 2.  
Lift up the Hand/Arm massage section.  
1
Insert the hand with fingers extended.  
2
Effective method for using the Hand/Arm massage  
Position the forearm and hand at the centre of the armrest.  
Insert the hand all the way.  
Centre of the armrest  
Raise the backrest if any difficulty is experienced when positioning the hand and forearm.  
32  
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Operation of the Shoulder, Hand/Arm, Lower back, Leg/Foot Air massage  
Operation of the Shoulder massage  
Lateral pressure is applied to squeeze your shoulders to your arms.  
Operation of the Lower back massage  
Lateral pressure is applied to squeeze from your lower back to your  
thighs.  
The region from your posterior to your hamstrings is stimulated  
with 3 airbags on the seat.  
Operation of the Hand/Arm massage  
Hand/Arm  
Hand to arm will be compressed as it is clamped from top and bottom.  
Operation of the Leg/Sole massage  
Leg  
Sole  
Calves will be compressed by embracing sidewise airbags.  
Feet will be compressed by embracing lateral airbags pressing  
the feet onto the shiatsu sole plate.  
33  
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Operation of the Shoulder Blade, Pelvis, Leg Stretch  
Operation of the Shoulder Blade Stretch  
The muscles in the region from your shoulder blades to your chest are  
stretched by holding your shoulders with the shoulder side massage  
section and pressing your back with the massage heads.  
Operation of the Pelvis Stretch  
The muscles are loosened by widely twisting and swaying around your  
pelvis.  
Operations of the Leg Stretch  
The legs are stretched by fixating your thighs and legs/soles while lowering  
the legrest.  
• The legrest might hit the floor when fully extended.  
34  
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Adjustment of the reclining angle and/or legrest  
Press the  
button to turn on the power.  
1
2
• The power is turned off automatically if 3 minutes or more pass without operation.  
Press the  
or  
button to adjust the angle.  
• The movement will continue until a “beep-beep-beepsound is heard if the buttons are held down.  
• The movement of the legrest may be delayed slightly.  
• The armrest will move in accordance with the reclining of the backrest.  
Approx. 120˚  
Approx. 85˚  
Approx.  
95˚  
Approx. 5˚  
Approx.  
170˚  
Approx. 15˚  
• Do not raise or lower the backrest and/or legrest repeatedly for any purpose other than adjusting them to your preferred positions.  
35  
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After completing the massage  
Timer function  
The massage will complete automatically approximately 16 minutes after the start of  
operations.  
• The foot massage section will retract, and the legrest will be lowered  
automatically so you can stand up safely.  
The foot massage section will not retract all the way  
when the legrest is extended, since the sole massage  
section will hit the floor.  
Raise your legs to retract all the way.  
• The backrest will not rise automatically.  
• The massage heads move to the retracted position.  
The backrest will rise by pressing  
button twice.  
Interrupting the massage  
Return the feet massage section to the  
original position and then press the  
button.  
• The massage heads move to the retracted position.  
• The legrest lowers and the backrest raises automatically.  
(The backrest will move after the massage heads retract.)  
Lift your feet slightly and  
the legrest returns.  
If you experience any problems  
Press the  
button.  
• All operations will stop immediately.  
• Get off the unit carefully to prevent the unit from tipping over.  
Returning to normal chair position  
Flap the comfort cushion back onto the  
1 backrest.  
36  
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Store the legrest.  
See Caution No. 3 on page 2, and No. 17 and No. 18 on page 3.  
2
2
Pull the lever in the direction of the arrow.  
1
Rotate from top.  
Rotate until it locks into place.  
Release the lever.  
Check that the legrest is locked.  
2
1
3
4
5
3
Press firmly.  
4
Let go.  
Disconnecting the power  
See Danger No.1 on page 1, Caution No.2 on page 2, and No.10 and No.14 on page 4.  
Slide the power switch to the  
1 “off ” position.  
Turn the key to the “lock”  
2 position and remove it.  
2
1
Power switch section  
Remove the power plug from the power socket.  
3
The key must be stored out of the reach of children.  
4
37  
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Cleaning and Maintenance  
See Danger No. 1 on page 1.  
Areas covered with synthetic leather  
Wipe these areas with a soft, dry cloth.  
• When using commercially available leather-care products (wipes), follow its  
instructions.  
• If the synthetic leather is particularly dirty, wipe it in the following manner:  
1. Soak a soft cloth in water or a 3% to 5% solution of mild detergent and wring it out  
thoroughly.  
2. Dab the surface with the moistened cloth.  
3. Rinse the cloth in water, wring it out thoroughly, and then wipe any remaining  
detergent from the surface.  
4. Wipe the surfaces with a soft, dry cloth.  
5. Allow to dry naturally.  
• If it is difficult to remove dirt, soak a commercially available Melamine foam sponge in  
mild detergent and wipe the unit with it.  
• Do not use a hair dryer to dry the surface more quickly.  
• Since colours may transfer from clothing to the synthetic leather surface, be careful  
when using the unit with clothing such as jeans or coloured clothes.  
• Do not allow these areas to come in contact with plastic for extended periods of time  
as this may lead to discolouration.  
• Never use chemicals such as thinner, benzine, alcohol, etc.  
Plastic Area  
Wipe the unit with a cloth moistened with mild  
1 detergent and thoroughly wrung out.  
• Never use chemicals such as thinner, benzine, alcohol, etc.  
Wipe the unit with a cloth moistened with plain water  
2 and thoroughly wrung out.  
• Make sure to wring tightly before wiping the controller.  
Allow the unit to dry naturally.  
3
Seat Fabric  
Wipe the unit with a cloth moistened with mild  
1 detergent and thoroughly wrung out.  
• Never use chemicals such as thinner, benzine, alcohol, etc.  
Use water or a mild detergent and brush on areas  
2 where the seat fabric is particularly soiled.  
• Be careful not to brush the fabric too much to avoid damage.  
Wipe the unit with a cloth moistened with plain  
3 water and thoroughly wrung out.  
Allow the unit to dry naturally.  
4
• Since colour may transfer from clothing to the seat fabric, be careful when  
using the unit with clothing such as jeans or coloured clothes.  
38  
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Moving the Unit  
See Caution No.18, No22 and No. 23 on page 3.  
Moving by lifting it with 2 or more persons  
Move the unit with 2 or more people in front and back of the unit holding on the side of  
the legrest and the groove on the back cover of the backrest.  
Hold onto the sides.  
Groove  
Hold onto the sides of  
the legrest.  
Place your fingers in the  
groove.  
Do not hold onto the front  
side.  
The sole massage section  
might slide, and injuries  
may occur.  
Mat  
Place the controller and  
power cord on the seat.  
Back cover  
Legrest  
* You may damage the floor by dropping the unit if you do not hold it correctly.  
Never carry it by the armrest, because it may get damaged.  
To put the unit down on the floor  
• Put the unit down slowly and carefully watch your step.  
• Put down the legrest by holding it with your hands until it has been set on the floor completely.  
If you release your hands before the legrest is fully extended, the legrest will forcefully return to the initial position.  
39  
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Using the wheels to move the unit  
Move the unit by holding onto the side of the legrest and using the wheels.  
Hold onto the sides.  
Roll the unit slowly  
Do not hold onto the front side.  
The sole massage section might  
slide, and injuries may occur.  
Place the controller and  
power cord on the seat.  
Hold onto the sides of the legrest.  
Lift it no higher than  
waist height  
Wheels  
The floor may get damaged, so it is recommended  
to place a mat etc. on the floor.  
To put the unit down on the floor  
• Put the unit down slowly and carefully watch your step.  
• Put down the legrest by holding it with your hands until it has been set on the floor completely.  
If you release your hands before the legrest is fully extended, the legrest will forcefully return to the initial position.  
How to remove the armrest  
It is easier to move the unit with the armrest removed.  
Remove the air plugs.  
(See Step 3 on page 14.)  
1
Remove the attachment screws.  
(See Step 2-3 on page 13.)  
2
Slide the armrest toward the rear, then pull it up  
holding on to it with both hands.  
3
40  
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About the Automatic programs/About the massage  
techniques/About the voice guidance function  
About the Automatic programs (* Time spent on “Finishing Touchesdiffers depending on your height and intensity setting.)  
Refresh program  
1) Tap/Swedish  
on neck/  
2) Tap/knead on 3) Tap/knead on neck/ 4) Tap/knead on 5) Leg stretch  
6) Tap/Swedish  
on neck/  
7) Finishing  
Touches*  
lower back  
lower back  
middle back/  
shoulders  
Pelvis stretch  
Shoulder blade stretch lower back  
shoulders  
Deep program  
1) Ultra knead/  
knead on neck/ lower back  
shoulders  
2) Knead/roll on  
3) Leg stretch  
Pelvis stretch  
4) Ultra knead/  
5) Shoulder  
knead on neck/ blade stretch  
shoulders  
6) Knead/roll on 7) Finishing  
middle back/  
lower back  
Touches*  
Shiatsu program  
1) Shiatsu/ultra  
2) Shiatsu/knead 3) Shiatsu/roll on middle 4) Shiatsu/ultra  
5) Shiatsu/knead on 6) Pelvis stretch 7) Finishing  
knead on neck/ on lower back  
shoulders  
back  
knead on neck/  
shoulders  
middle back/lower  
back  
Leg stretch  
Touches*  
Shoulder blade stretch  
Hip program  
1) Pelvis stretch 3 2) Leg stretch  
times  
3) Shoulder blade 4) Pelvis stretch 2 5) Leg stretch  
6) Pelvis stretch 7) Finishing  
Entire back roll  
*
Touches  
stretch  
times  
Entire back roll  
Entire back roll  
Entire back roll  
Entire back roll  
Neck/shoulder program  
1) Shiatsu/knead 2) Roll on middle back 3) Shiatsu/knead 4) Roll on middle 5) Shiatsu/knead 6) Finishing  
on neck/  
Shoulder blade stretch on neck/  
back  
on neck/  
Touches*  
shoulders  
shoulders  
shoulders  
Lower back program  
1) Knead/roll on 2) Knead/roll on  
3) Pelvis stretch  
Leg stretch  
4) Knead/roll on 5) Knead/roll on 6) Finishing  
middle back/  
lower back  
middle back/  
lower back  
middle back/  
lower back  
middle back/  
lower back  
Touches*  
41  
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About the massage techniques (The figures are images of the respective operations.)  
ULTRA KNEAD  
SHIATSU  
KNEAD  
SWEDISH  
Fast kneading in small circles.  
Strong pointed massage.  
Deep kneading action.  
Softer planar massage action.  
ROLL  
TAP  
FULL BACK ROLL  
• The respective techniques are  
suitable for specific body  
parts.  
Regional roll & stretch massage. Tapping massage.  
Stretching massage along the  
backbone.  
Actions of Shiatsu for the  
“NECKare different from of  
the actions for the  
“SHOULDER.  
About the voice guidance function  
This is a function which briefly explains the operation procedures and contents of the actions (in English).  
When ready, select one of the Auto programs  
from the flashing buttons.  
This is a program for those who prefer an  
intense Shiatsu-type massage from above the  
shoulders.  
Adjusting the voice guidance volume (only in English)  
Press the  
button to shift the volume level by one up/down.  
Display  
“Medium”  
“Loud”  
Volume  
“Off”  
“Soft”  
Default Setting  
The single beep (when a button is pressed) and  
the triple beep (when the adjustable setting limit  
is reached) will always be audible.  
This can be used with the volume saved during the Automatic program. (See page 24.)  
42  
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Troubleshooting  
Problem  
Cause and Remedy  
Motor Noises  
• It sounds and feels like the massage heads are straining to get over wrinkles in the cloth.  
• There is operational noise of kneading or tapping actions.  
• There is a creaking noise when the massage heads are in operation.  
• There is a rattling sound when the massage heads move up or down.  
• The belt can be heard rotating.  
• The motor groans when it comes under load.  
• There is a strange sound when the massage heads move in and out.  
• There is a noise when I sit down.  
• There is a noise when the comfort cushion moves over the armrest when the seat is reclining.  
• There is a rubbing sound produced by the massage heads rubbing on the seat fabric.  
• There is a noise of discharging air.  
• There is operational noise when applying air pressure.  
• The legrest rattles.  
• There is a humming sound from the pump.  
• There is operational noise of valves under the seat.  
• There is an unstable sound when air escapes during the leg stretch.  
These sounds are perfectly normal and will not have any effect on the operation of the unit.  
The massage heads stop during operation.  
(All the displays and buttons on the controller will flash and then turn off.)  
If excessive force is applied to the massage heads during operation, in the interests of safety the massage heads may stop moving.  
If all markings and buttons on the controller start to flash, which is extremely unusual, turn off the power switch, wait for  
approximately 10 seconds and then turn the power switch on again.  
If the massage heads stop again, position yourself so that your back is not completely in contact with the backrest. [Caution should  
be exercised particularly when used by persons weighing 221 lbs (100 kg) or more.]  
It is not possible to recline the unit.  
The legrest cannot be raised or lowered.  
(All the displays and buttons on the controller will flash and then turn off.)  
If the unit encounters an obstacle or if excessive force is exerted on it during operation, in the interests of safety the unit will come  
to a stop.  
When all displays and buttons are flashing and the backrest or the legrest has stopped, turn off the power of the unit once, turn  
“onthe power again after approximately 10 seconds, and then operate the unit.  
The massage heads do not come up to the shoulder or neck.  
If your head does not contact with the pillow or your back does not contact with the backrest, the shoulder position may be  
detected as lower than the actual position during the body scanning. Sit on the seat in the deepest position and put your head on  
the pillow, and then repeat the operations again from the start.  
(See page 21.)  
The height of the left and right massage heads is different.  
An alternating tapping method is employed, which means that this phenomenon will naturally occur. There is nothing wrong with  
the unit.  
43  
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Problem  
Cause and Remedy  
“Heat” massage heads do not get warm.  
button is set to Off.  
• Sense of warmth from the massage heads will differ depending on your body shape, massage area, massage action, clothing, and  
ambient temperature.  
The “Heat” massage heads do not cool down even after the “Heat” massage heads setting is turned off.  
• Because of the structure of the heater, the “Heatmassage heads will feel warm for a while after heating due to the residual heat.  
• The temperature you feel may rise when you massage the same area for a long time even if the “Heatmassage heads setting is  
set to Off.  
Reclining does not take place even though a massage is started in pre-programs.  
(The backrest does not automatically recline.)  
Automatic reclining will not activate when the backrest is reclined to flat position more than a massage position and legrest is in  
upper position.  
The backrest does not return to the upright position.  
If the unit is stopped by automatic shut-off or by pressing the  
button, it will not return automatically to the upright position.  
(To return from the reclined position to the original position, press the  
button twice.)  
The unit will not operate at all.  
• Upper body (neck to lower back) massage  
• Lower body massage  
• Arm massage  
• The power cord has been disconnected.  
• The power switch on the unit has not been turned on.  
• An Automatic program button or Manual Operation button hasn’t been pressed after pressing  
(See page 18.)  
(See page 14.)  
.
It is not possible to massage hands and arms.  
The air plug on the armrest is disconnected.  
Sometimes the power won’t turn on when  
is pressed again when a massage has finished.  
Approximately 5 seconds are required for program termination after a massage finishes. Wait at least 5 seconds once all movement  
has stopped before pressing  
.
The unit has been damaged.  
Stop using the unit immediately.  
The power cord or power plug is abnormally hot.  
Stop using the unit immediately.  
See Caution No. 5 and No.13 on page 4.  
44  
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Error display  
Contents of the error will be displayed in the remaining time display area when an  
error occurs during the operation.  
Time Remaining  
Display  
<Example of error display>  
• For the error “U10”  
and  
will flash alternately.  
Error display  
Contents  
For safety reasons, operation will terminate automatically when it cannot detect if  
someone is seated. If this error occurs even if you are seated, press the  
sit back all the way to the backrest, and operate from the start again.  
button,  
Operation is terminated because there is a problem with internal communication.  
Operation is terminated because there is a problem with the massage mechanism.  
Operation except for the massage mechanism is terminated because there is a  
problem with the reclining mechanism or the raise/lowering mechanism of the  
legrest.  
* Please contact an authorized service centre.  
Service and maintenance will be smoother if the error number is communicated when contacting.  
45  
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Problème  
Cause et solution  
Les têtes de massage « Heat » ne se réchauffent pas.  
• Le bouton est désactivé.  
• La sensation de chaleur provenant des têtes de massage varie en fonction de la forme du corps, de la zone de massage, de  
l’action du massage, des vêtements et de la température ambiante.  
Les têtes de massage « Heat » ne refroidissent pas même une fois que le paramètre des têtes de massage « Heat » est désactivé.  
• En raison de la structure du dispositif de chauffage, les têtes de massage « Heat » resteront chaudes pendant un moment après le  
chauffage grâce à la chaleur résiduelle.  
• La température ressentie peut augmenter lorsque vous massez la même zone pendant longtemps même si le paramètre des  
têtes de massage « Heat » est désactivé.  
Le siège ne s’incline pas, même lorsqu’une séance de massage est démarrée dans un des pré-programmes automatiques.  
(Le dossier ne s’incline pas automatiquement.)  
L’inclinaison automatique n’est pas activée quand le dossier est incliné en position allongée au-delà de la position de massage et  
que le repose-jambes est en position relevée.  
Le dossier ne retourne pas à la position verticale.  
En cas d’arrêt automatique ou commandé par le bouton  
, le retour à la position verticale ne se fait pas automatiquement.  
(Pour passer d’une position inclinée à la position originale, appuyez deux fois sur le bouton  
.)  
L’appareil ne fonctionne pas du tout.  
• Massage de la partie supérieure du corps (de la nuque à la partie inférieure du dos)  
• Massage de la partie inférieure du corps  
• Massage des bras  
• Le cordon d’alimentation est débranché.  
(Voir page F18)  
L’interrupteur d’alimentation de l’appareil n’est pas enclenché.  
• Un bouton du programme automatique ou un bouton du fonctionnement manuel n’a pas été pressé après avoir appuyé sur  
.
Il n’est pas possible de masser les mains et les bras.  
Le bouchon d’air de l’accoudoir est déconnecté.  
(Voir page F14.)  
Parfois, l’alimentation ne se met pas en marche lorsque le bouton  
est de nouveau pressé lorsqu’un massage est terminé.  
Il faut environ 5 secondes pour terminer un programme après la fin d’un massage. Attendez au moins 5 secondes après que tous  
les mouvements se sont arrêtés avant d’appuyer sur le bouton  
.
L’appareil a été endommagé.  
Arrêtez immédiatement d’utiliser l’appareil.  
Le cordon d’alimentation ou la fiche d’alimentation sont anormalement chauds.  
Arrêtez immédiatement d’utiliser l’appareil.  
Voir les précautions No 5 et No 13 à la page F4.  
F44  
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Panasonic Corporation of North America  
One Panasonic Way, 1H-1  
Secaucus, NJ 07094  
1-800-338-0552 (USA only) for questions and comments  
1-877-PANAFIX (USA only) for massage chairs customer service  
Panasonic Canada Inc.  
5770 Ambler Drive  
Mississauga, ON L4W 2T3  
1-800-561-5505  
© Panasonic Electric Works Co., Ltd. 2011  
P9310MA70201  
Issued date: 2011-03-01  
Printed in Japan  
Impreso en Japón  
No. 1 EN, SP, FR  
Imprimé au Japon  
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