Panasonic Cordless Telephone KX TG6721E User Manual

Operating Instructions  
Digital Cordless Phone  
Model No.  
KX-TG6711E  
KX-TG6712E  
KX-TG6713E  
Digital Cordless Answering System  
Model No.  
KX-TG6721E  
KX-TG6722E  
KX-TG6723E  
KX-TG6724E  
KX-TG6761E  
Model shown is KX-TG6711. Model shown is KX-TG6761.  
Before initial use, see “Getting Started”  
on page 11.  
Thank you for purchasing a Panasonic product.  
Please read these operating instructions before using the unit and save them for  
future reference.  
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Introduction  
Model composition  
Base unit  
Handset  
Series  
Model No.  
Part No.  
Part No.  
Quantity  
KX-TG6711  
series  
KX-TG6711  
KX-TG6712  
KX-TG6713  
KX-TG6721  
KX-TG6722  
KX-TG6723  
KX-TG6724  
KX-TG6761  
KX-TG6711  
KX-TG6711  
KX-TG6711  
KX-TG6721  
KX-TG6721  
KX-TG6721  
KX-TG6721  
KX-TG6721  
KX-TGA672  
KX-TGA672  
KX-TGA672  
KX-TGA672  
KX-TGA672  
KX-TGA672  
KX-TGA672  
KX-TGA672  
1
2
3
1
2
3
4
1
KX-TG6721  
series  
*1  
*1 A DECT repeater (KX-TGA405EX) is supplied in this model. By installing this unit, you can  
extend the range of your phone system to include areas where reception was previously not  
available. Read the installation guide for the DECT repeater.  
R The suffix (E) in the following model numbers will be omitted in these instructions:  
KX-TG6711E/KX-TG6712E/KX-TG6713E/KX-TG6721E/KX-TG6722E/KX-TG6723E/  
KX-TG6724E/KX-TG6761E  
Feature differences  
Intercom  
Series  
Answering system  
Between handsets  
*1  
KX-TG6711 series  
KX-TG6721 series  
U
*1  
U
U
*1 Single handset models: Intercom calls can be made between handsets by purchasing and  
registering one or more optional handsets (page 5).  
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333  
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Introduction  
Accessory information  
Supplied accessories  
Quantity  
Accessory item/  
Part number  
KX-TG6711  
KX-TG6721  
KX-TG6761  
KX-TG6712  
KX-TG6722  
KX-TG6713  
KX-TG6723  
No.  
KX-TG6724  
A
B
C
AC adaptor/  
PNLV226EZ  
1
1
2
2
1
4
3
1
6
4
1
8
Telephone line cord/  
PNJA1037Z (for U.K.)  
Rechargeable  
*1  
batteries  
*2  
D
E
1
2
1
3
2
4
3
Handset cover  
*3  
Charger  
*1 See page 4 for replacement battery information.  
*2 The handset cover comes attached to the handset.  
*3 PNLC1030ZB: Black, PNLC1030ZM: Metallic grey, PNLC1030ZS: Pearl silver  
n For KX-TG6761  
No.  
F
Accessory item/Part number  
Quantity  
DECT repeater/KX-TGA405EX  
1
1
G
AC adaptor for DECT repeater/PQLV219EZ  
AG  
B
C
D
E
F
Additional/replacement accessories  
Please contact your nearest Panasonic dealer for sales information.  
Accessory item  
Model number  
*1  
Rechargeable  
batteries  
HHR-4MVE  
Battery type:  
– Nickel metal hydride (Ni-MH)  
– 2 x AAA (R03) size for each handset  
DECT repeater  
KX-A405  
*1 Replacement batteries may have a different capacity from that of the supplied batteries.  
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333  
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Introduction  
Expanding your phone system  
Handset (optional): KX-TGA671E  
You can expand your phone system by  
registering optional handsets (6 max.) to a  
single base unit.  
R Optional handsets may be a different  
colour from that of the supplied handsets.  
Sales and support information  
Customer Communications Centre  
R For customers within the U.K.: 0844 844 3899  
R For customers within Ireland: 01289 8333  
R For further support on your product, please visit our website: www.panasonic.co.uk  
Direct Sales at Panasonic U.K.  
R Order accessory and consumable items for your product with ease and confidence by phoning  
our Customer Communications Centre Monday - Thursday 9:00am - 5:30pm, Friday 9:30am -  
5:30pm (Excluding public holidays).  
R Or go on line through our Internet Accessory ordering application at www.pas-europe.com  
R Most major credit and debit cards accepted.  
R All enquiries transactions and distribution facilities are provided directly by Panasonic U.K.  
R It couldn’t be simpler!  
R Also available through our Internet is direct shopping for a wide range of finished products.  
Take a browse on our website for further details.  
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333  
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Introduction  
General information  
R This equipment is designed for use on the U.K. and Ireland analogue telephone network.  
R In the event of problems, you should contact your equipment supplier in the first instance.  
Declaration of Conformity:  
R Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the  
essential requirements and other relevant provisions of Radio & Telecommunications Terminal  
Equipment (R&TTE) Directive 1999/5/EC.  
Declarations of Conformity for the relevant Panasonic products described in this manual are  
available for download by visiting:  
Contact to Authorised Representative:  
Panasonic Testing Centre  
Panasonic Marketing Europe GmbH  
Winsbergring 15, 22525 Hamburg, Germany  
For your future reference  
We recommend keeping a record of the following information to assist with any repair under  
warranty.  
Serial No.  
Date of purchase  
(found on the bottom of the base unit)  
Name and address of dealer  
Attach your purchase receipt here.  
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333  
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Important Information  
R Do not allow the AC adaptor or telephone  
line cord to be excessively pulled, bent or  
placed under heavy objects.  
For your safety  
To prevent severe injury and loss of life/  
property, read this section carefully before  
using the product to ensure proper and safe  
operation of your product.  
Operating safeguards  
R Unplug the product from power outlets  
before cleaning. Do not use liquid or  
aerosol cleaners.  
R Do not disassemble the product.  
R Do not spill liquids (detergents, cleansers,  
etc.) onto the telephone line cord plug, or  
allow it to become wet at all. This may  
cause a fire. If the telephone line cord plug  
becomes wet, immediately pull it from the  
telephone wall jack, and do not use.  
WARNING  
Power connection  
R Use only the power source marked on the  
product.  
R Do not overload power outlets and  
extension cords. This can result in the risk  
of fire or electric shock.  
R Completely insert the AC adaptor/power  
plug into the power outlet. Failure to do so  
may cause electric shock and/or excessive  
heat resulting in a fire.  
R Regularly remove any dust, etc. from the  
AC adaptor/power plug by pulling it from  
the power outlet, then wiping with a dry  
cloth. Accumulated dust may cause an  
insulation defect from moisture, etc.  
resulting in a fire.  
Medical  
R Consult the manufacturer of any personal  
medical devices, such as pacemakers or  
hearing aids, to determine if they are  
adequately shielded from external RF  
(radio frequency) energy. (The product  
operates in the frequency range of  
1.88 GHz to 1.90 GHz, and the RF  
transmission power is 250 mW (max.).)  
R Do not use the product in health care  
facilities if any regulations posted in the  
area instruct you not to do so. Hospitals or  
health care facilities may be using  
equipment that could be sensitive to  
external RF energy.  
R Unplug the product from power outlets if it  
emits smoke, an abnormal smell, or makes  
an unusual noise. These conditions can  
cause fire or electric shock. Confirm that  
smoke has stopped emitting and contact an  
authorised service centre.  
R Unplug from power outlets and never touch  
the inside of the product if its casing has  
been broken open.  
R Never touch the plug with wet hands.  
Danger of electric shock exists.  
CAUTION  
Installation and location  
R Never install telephone wiring during an  
electrical storm.  
R Never install telephone line jacks in wet  
locations unless the jack is specifically  
designed for wet locations.  
R Never touch uninsulated telephone wires or  
terminals unless the telephone line has  
been disconnected at the network interface.  
R Use caution when installing or modifying  
telephone lines.  
R The AC adaptor is used as the main  
disconnect device. Ensure that the AC  
outlet is installed near the product and is  
easily accessible.  
Installation  
R To prevent the risk of fire or electrical  
shock, do not expose the product to rain or  
any type of moisture.  
R Do not place or use this product near  
automatically controlled devices such as  
automatic doors and fire alarms. Radio  
waves emitted from this product may cause  
such devices to malfunction resulting in an  
accident.  
R This product is unable to make calls when:  
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333  
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Important Information  
– the handset batteries need recharging or  
have failed.  
– there is a power failure.  
4. Use only the power cord and batteries  
indicated in this manual. Do not dispose of  
batteries in a fire. They may explode.  
Check with local codes for possible special  
disposal instructions.  
– the key lock feature is turned on.  
SAVE THESE INSTRUCTIONS  
Battery  
R We recommend using the batteries noted  
on page 4. USE ONLY rechargeable  
Ni-MH batteries AAA (R03) size.  
R Do not mix old and new batteries.  
R Do not open or mutilate the batteries.  
Released electrolyte from the batteries is  
corrosive and may cause burns or injury to  
the eyes or skin. The electrolyte is toxic and  
may be harmful if swallowed.  
For best performance  
Base unit location/avoiding noise  
The base unit and other compatible Panasonic  
units use radio waves to communicate with  
each other.  
R For maximum coverage and noise-free  
communications, place your base unit:  
– at a convenient, high, and central  
location with no obstructions between  
the handset and base unit in an indoor  
environment.  
– away from electronic appliances such as  
TVs, radios, personal computers,  
wireless devices, or other phones.  
– facing away from radio frequency  
transmitters, such as external antennas  
of mobile phone cell stations. (Avoid  
putting the base unit on a bay window or  
near a window.)  
R Exercise care when handling the batteries.  
Do not allow conductive materials such as  
rings, bracelets, or keys to touch the  
batteries, otherwise a short circuit may  
cause the batteries and/or the conductive  
material to overheat and cause burns.  
R Charge the batteries provided with or  
identified for use with this product only, in  
accordance with the instructions and  
limitations specified in this manual.  
R Only use a compatible base unit (or  
charger) to charge the batteries. Do not  
tamper with the base unit (or charger).  
Failure to follow these instructions may  
cause the batteries to swell or explode.  
R Coverage and voice quality depends on the  
local environmental conditions.  
R If the reception for a base unit location is  
not satisfactory, move the base unit to  
another location for better reception.  
Important safety  
instructions  
Environment  
When using your product, basic safety  
precautions should always be followed to  
reduce the risk of fire, electric shock, and  
injury to persons, including the following:  
1. Do not use this product near water for  
example, near a bathtub, washbowl,  
kitchen sink, or laundry tub, in a wet  
basement or near a swimming pool.  
2. Avoid using a telephone (other than a  
cordless type) during an electrical storm.  
There may be a remote risk of electric  
shock from lightning.  
R Keep the product away from electrical noise  
generating devices, such as fluorescent  
lamps and motors.  
R The product should be kept free from  
excessive smoke, dust, high temperature,  
and vibration.  
R The product should not be exposed to  
direct sunlight.  
R Do not place heavy objects on top of the  
product.  
R When you leave the product unused for a  
long period of time, unplug the product from  
the power outlet.  
R The product should be kept away from heat  
sources such as radiators, cookers, etc. It  
3. Do not use the telephone to report a gas  
leak in the vicinity of the leak.  
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333  
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Important Information  
should not be placed in rooms where the  
temperature is less than 0 °C or greater  
than 40 °C. Damp basements should also  
be avoided.  
R The maximum calling distance may be  
shortened when the product is used in the  
following places: Near obstacles such as  
hills, tunnels, underground, near metal  
objects such as wire fences, etc.  
These symbols (A, B, C) on the products,  
packaging, and/or accompanying documents  
mean that used electrical and electronic  
products and batteries should not be mixed  
with general household waste.  
For proper treatment, recovery and recycling  
of old products and used batteries, please  
take them to applicable collection points, in  
accordance with your national legislation and  
the Directives 2002/96/EC and 2006/66/EC.  
By disposing of these products and batteries  
correctly, you will help to save valuable  
resources and prevent any potential negative  
effects on human health and the environment  
which could otherwise arise from inappropriate  
waste handling.  
R Operating the product near electrical  
appliances may cause interference. Move  
away from the electrical appliances.  
Routine care  
R Wipe the outer surface of the product  
with a soft moist cloth.  
R Do not use benzine, thinner, or any  
abrasive powder.  
For more information about collection and  
recycling of old products and batteries, please  
contact your local municipality, your waste  
disposal service or the point of sale where you  
purchased the items.  
Penalties may be applicable for incorrect  
disposal of this waste, in accordance with  
national legislation.  
Other information  
CAUTION: Risk of explosion if battery is  
replaced by an incorrect type. Dispose of used  
batteries according to the instructions.  
For business users in the European  
Union  
Notice for product disposal, transfer,  
or return  
If you wish to discard electrical and electronic  
equipment, please contact your dealer or  
supplier for further information.  
R This product can store your private/  
confidential information. To protect your  
privacy/confidentiality, we recommend that  
you erase information such as phonebook  
or caller list entries from the memory before  
you dispose of, transfer, or return the  
product.  
Information on Disposal in other  
Countries outside the European Union  
These symbols (A, B, C) are only valid in  
the European Union. If you wish to discard  
these items, please contact your local  
authorities or dealer and ask for the correct  
method of disposal.  
Information for Users on Collection  
and Disposal of Old Equipment and  
used Batteries  
Note for the battery symbol  
This symbol (B) might be used in  
1
2
3
combination with a chemical symbol (C). In  
this case it complies with the requirement set  
by the Directive for the chemical involved.  
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333  
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Important Information  
Specifications  
R Standard:  
DECT (Digital Enhanced Cordless  
Telecommunications),  
GAP (Generic Access Profile)  
R Frequency range:  
1.88 GHz to 1.90 GHz  
R RF transmission power:  
Approx. 10 mW (average power per  
channel)  
R Power source:  
220–240 V AC, 50/60 Hz  
R Power consumption:  
*1  
Base unit  
:
Standby: Approx. 0.38 W  
Maximum: Approx. 2.4 W  
*2  
Base unit  
:
Standby: Approx. 0.48 W  
Maximum: Approx. 2.5 W  
Charger:  
Standby: Approx. 0.1 W  
Maximum: Approx. 1.8 W  
R Operating conditions:  
0 °C–40 °C, 20 %–80 % relative air  
humidity (dry)  
*1 KX-TG6711 series: page 3  
*2 KX-TG6721 series: page 3  
Note:  
R Design and specifications are subject to  
change without notice.  
R The illustrations in these instructions may  
vary slightly from the actual product.  
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333  
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Getting Started  
Battery installation  
Setting up  
R USE ONLY Ni-MH batteries AAA (R03)  
size.  
Connections  
R Use only the supplied Panasonic AC  
adaptor PNLV226E.  
R Do NOT use Alkaline/Manganese/Ni-Cd  
batteries.  
R Confirm correct polarities (  
,
).  
R When mounting the unit on a wall, see  
page 18.  
n Base unit  
Press plug firmly.  
“Click”  
Rechargeable Ni-MH ONLY  
Hook  
To power outlet  
Use only the supplied  
telephone line cord.  
(DSL/ADSL filter*)  
To telephone line  
Incorrect  
R When the date and time setting is  
displayed, see page 16.  
Correct  
Battery charging  
Charge for about 7 hours.  
R When the batteries are fully charged,  
Fully chargedis displayed.  
Confirm Chargingis displayed.  
*DSL/ADSL filter (not supplied) is required if  
you have DSL/ADSL service.  
n Charger  
Hooks  
To power outlet  
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333  
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Getting Started  
Battery level  
Note when setting up  
Icon  
Battery level  
Note for connections  
High  
R The AC adaptor must remain connected at  
all times. (It is normal for the adaptor to feel  
warm during use.)  
Medium  
Low  
R The AC adaptor should be connected to a  
vertically oriented or floor-mounted AC  
outlet. Do not connect the AC adaptor to a  
ceiling-mounted AC outlet, as the weight of  
the adaptor may cause it to become  
disconnected.  
Needs charging.  
Panasonic Ni-MH battery  
performance (supplied batteries)  
Operation  
Operating time  
During a power failure  
In continuous use  
15 hours max.  
The unit will not work during a power failure.  
We recommend connecting a corded-type  
telephone (without AC adaptor) to the same  
telephone line or to the same telephone line  
jack using a T-adaptor. Your Panasonic sales  
shop can offer you more information about  
connection possibilities.  
Not in use (standby) 170 hours max.  
Note:  
R It is normal for batteries not to reach full  
capacity at the initial charge. Maximum  
battery performance is reached after a few  
complete cycles of charge/discharge (use).  
R Actual battery performance depends on  
usage and ambient environment.  
R Even after the batteries are fully charged,  
the handset can be left on the base unit or  
charger without any ill effect on the  
batteries.  
R The battery level may not be displayed  
correctly after you replace the batteries. In  
this case, place the handset on the base  
unit or charger and let it charge for at least  
7 hours.  
Note for battery installation  
R Use the supplied rechargeable batteries.  
For replacement, we recommend using the  
Panasonic rechargeable batteries noted on  
page 4, 8.  
R Wipe the battery ends (  
cloth.  
,
) with a dry  
R Avoid touching the battery ends  
(
,
) or the unit contacts.  
Note for battery charging  
R It is normal for the handset to feel warm  
during charging.  
R Clean the charge contacts of the handset,  
base unit, and charger with a soft and dry  
cloth once a month. Before cleaning the  
unit, disconnect from power outlets and any  
telephone line cords. Clean more often if  
the unit is exposed to grease, dust, or high  
humidity.  
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333  
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Getting Started  
Receiver  
Display  
Controls  
MR/ECON  
Handset  
R: Recall/Flash  
A
ECO: Eco mode shortcut key  
N (Off/Power)  
M
G
H
Microphone  
Charge contacts  
n Control type  
Soft keys  
The handset features 3 soft keys. By  
pressing a soft key, you can select the  
feature shown directly above it on the  
display.  
Navigator key  
MDN, MCN, MFN, or MEN: Scroll through  
various lists and items.  
(Volume: MDN or MCN): Adjust the  
receiver or speaker volume while talking.  
MFN ( : Caller list): View the caller list.  
MEN (T: Redial): View the redial list.  
B
C
I
J
D
E
F
K
L
Base unit  
n KX-TG6711 series: page 3  
A
B
MSmart functionN (Top Key)  
Smart function indicator  
Secure grip  
R Secure grip offers support when you  
cradle the handset between your  
shoulder and ear.  
Charge contacts  
M
N (Locator)  
Speaker  
M
M
N (Speakerphone)  
N (Talk)  
Dial keypad  
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333  
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Getting Started  
n KX-TG6721 series: page 3  
A
B
C D E  
Display  
Handset display items  
Item  
Meaning  
Range status: The more bars  
visible, the closer the handset  
is to the base unit.  
Out of base unit range  
Paging, intercom mode  
Speakerphone is on.  
(page 19)  
F
G
H
I
The line is in use.  
R When flashing slowly: The  
call is put on hold.  
Charge contacts  
Speaker  
R When flashing rapidly: An  
incoming call is now being  
received.  
MnN (Stop)  
M
N (Erase)  
Message counter  
MjN/MkN (Volume up/down)  
*1  
Missed call (page 33)  
The base unit transmission  
power is set to Low.  
(page 17)  
M
M
N/M N (Repeat/Skip)  
N (Play)  
The LCD and key backlight is  
off. (page 26)  
Message indicator  
M
M
N (Locator)  
R When displayed next to the  
N (Answer on)  
battery icon: Answering  
*2  
Answer on indicator  
system is on. (page 35)  
R When displayed with a  
number:  
New messages have been  
*2  
recorded. (page 36)  
Greeting Onlyis  
selected as the caller’s  
recording time. In this case,  
the answering system  
answers calls with a greeting  
message and caller  
*2  
messages are not recorded.  
(page 39)  
Battery level  
Alarm is on. (page 29)  
Equalizer is set. (page 20)  
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333  
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Getting Started  
Item  
Meaning  
Icon  
Action  
Privacy mode is on.  
(page 27)  
Temporarily turns off the ringer  
for incoming calls. (page 20)  
Ringer volume is off.  
(page 26)  
Sets 24-hour or 12-hour clock  
format. (page 16)  
Night mode is on. (page 29)  
Places a call on hold.  
Opens the phonebook.  
*1  
Blocked call (page 30,  
33)  
Allows you to edit phone  
numbers. (page 30, 34)  
New voice mail message  
received. (page 40)  
*3  
Adds new entry. (page 22, 30)  
Line in  
use  
Someone is using the line.  
Displays the character entry  
mode for phonebook search.  
(page 22)  
IN USE  
Answering system is being  
used by another handset or  
the base unit.  
Turns the key lock feature off.  
(page 21)  
*2  
*1 Caller ID subscribers only  
*2 KX-TG6721 series: page 3  
*3 Voice mail subscribers only  
Stops alarm. (page 29)  
Snooze button on the alarm.  
(page 29)  
Base unit display items  
Selects a character entry mode.  
n KX-TG6721 series: page 3  
Selects entries or handsets.  
(page 17, 29)  
Item  
Meaning  
*1  
Stops recording or playback.  
- -  
Greeting Onlyis  
selected as the caller’s  
recording time. In this case,  
the answering system  
answers calls with a greeting  
message and caller  
Stores phone numbers.  
(page 30, 34)  
Inserts a dialling pause.  
Erases the selected item or  
returns to the outside call.  
messages are not recorded.  
(page 39)  
Allows you to make an intercom  
call. (page 41)  
Handset soft key icons  
Erases a number/character.  
Puts the call on mute.  
Icon  
Action  
Returns to the previous screen or  
outside call.  
*1 KX-TG6721 series: page 3  
Displays the menu.  
Accepts the current selection.  
Displays a previously dialled  
phone number.  
Makes a call. (page 19)  
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Getting Started  
2
3
MbN: Select your desired language. a  
Handset main menu icons  
The following icons are shown when you  
M
N
press  
(middle soft key) in standby mode.  
Icon  
Feature  
Date and time  
Caller List  
Important:  
*1  
Answer System  
R When you install the batteries for the first  
time, the handset may prompt you to set  
Time Settings  
Intercom  
date and time. First press  
proceed to step 2.  
, then  
Initial Setup  
Ringer Setup  
1
2
#101  
Enter the current date, month, and year.  
a
*2  
Caller Barred  
Example: 15 July, 2012  
15 07 12  
*1 KX-TG6721 series: page 3  
*2 KX-TG6711 series: page 3  
Enter the current hour and minute.  
Example: 9:30  
09 30  
R You can select 24-hour or 12-hour  
clock format (AMor PM) by  
Turning the power on/off  
pressing  
.
4
Note:  
a M  
N
Press M  
N for about 1 second.  
R The date and time may be incorrect after a  
power failure. In this case, set the date and  
time again.  
Power off  
Press M  
N for about 2 seconds.  
Initial settings  
Smart function key (Top  
Key)  
The smart function key (Top Key) is located  
on the top of the handset and informs you with  
its flashing to allow you to activate the  
n Direct command code:  
Programmable settings can be accessed by  
pressing  
, # and then the  
corresponding code on the dial keypad  
(page 24).  
following features by simply pressing this key.  
Example: Press  
n Symbol meaning:  
Example: MbN: Off”  
#101.  
n When the smart function indicator  
flashes rapidly, you can:  
– Answer the call (outside call, intercom).  
(page 19, 41)  
Press MCN or MDN to select the words in  
– Stop the alarm sound. (page 29)  
– Stop paging. (page 41)  
quotations.  
n When the smart function indicator  
Display language  
flashes slowly in standby mode, you can:  
*1  
– Listen to new messages. (page 37)  
1
#110  
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Getting Started  
– View the caller list when there are  
missed calls. (page 33)  
To activate these features, their Top key  
setup must be “On”. (page 17)  
*1 KX-TG6721 series: page 3  
2
MbN: Select the desired setting and press  
.
R “ ” is displayed next to the selected  
features.  
R To cancel a selected feature, press  
again. “ ” disappears.  
Using the smart function key  
(Top Key)  
3
Note:  
a M  
N
When the smart function indicator flashes  
rapidly/slowly, press MSmart functionN.  
R The above features can be activated  
depending the situation.  
R If the smart function indicator flashes when  
the handset is not placed on the base unit  
or charger, battery consumption is faster  
than usual.  
R If you answer a call using the smart  
function key, the speakerphone is activated.  
R Even if the handset is placed on the base  
unit or charger, the feature can be  
One touch eco mode  
activated. You can talk or listen to new  
If you want to activate eco mode, set the  
repeater mode Offbeforehand (page 32).  
The MR/ECON button on the handset enables  
you to activate the eco function with one  
touch.  
*1  
messages without lifting up the handset. If  
you want to perform further operations, lift  
up the handset.  
*1  
R When the unit has new messages and  
missed calls, the unit can be operated to  
play the new messages first and then show  
the missed calls.  
By activating eco mode, your unit can reduce  
the base unit transmission power by up to  
90 % in standby mode.  
You can turn on/off one touch eco mode by  
just pressing MR/ECON. The default setting is  
Normal.  
– When the one touch eco mode is on: Low”  
is temporarily displayed and  
on the handset display instead of  
– When the one touch eco mode is off:  
*1 KX-TG6721 series: page 3  
Note:  
R While key lock is on (page 21), incoming  
calls can be answered, but the following  
features are disabled even when the smart  
function indicator flashes slowly.  
is shown  
.
*1  
Listen to new messages. (page 37)  
– View the caller list when there are  
missed calls. (page 33)  
Normalis temporarily displayed and  
goes off from the handset display.  
*1 KX-TG6721 series: page 3  
Note:  
R When there is another cordless phone  
nearby and it is in use, the base unit  
transmission power may not be reduced.  
R Activating one touch eco mode reduces the  
range of the base unit in standby mode.  
R If you set the repeater mode to On(page  
32):  
– One touch eco mode is cancelled.  
Eco Setupis not shown in the  
display menu (page 26).  
Setting the smart function key (Top  
Key Setup)  
The Top key setup for the following features  
must be “On”.  
*1  
New Message(Default: On)  
Missed Call(Default: Off)  
The settings can be set for each handset.  
*1 KX-TG6721 series: page 3  
1
#278  
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Getting Started  
Wall mounting  
Note:  
R Make sure that the wall and the fixing  
method are strong enough to support the  
weight of the unit.  
R Drive the screws (not supplied) into the wall.  
n Base unit  
49 mm  
Screws  
Hook  
n Charger  
25 mm  
Screws  
Hooks  
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Making/Answering Calls  
When storing a calling card access number  
and/or PIN in the phonebook, a pause is also  
needed (page 23).  
Example: If you need to dial the line access  
number “0” when making outside calls with a  
PBX:  
Making calls  
1
Lift the handset and dial the phone  
number.  
R To correct a digit, press  
Press M N or  
When you finish talking, press M  
place the handset on the base unit or  
charger.  
.
1
2
0 a  
2
3
.
Dial the phone number. a M  
N
N or  
Note:  
R A 3 second pause is inserted each time  
is pressed.  
Using the speakerphone  
1
Dial the phone number and press M N.  
R Speak alternately with the other party.  
When you finish talking, press M N.  
Answering calls  
When a call is being received, the smart  
function indicator flashes rapidly.  
2
Note:  
1
Lift the handset and press M  
when the unit rings.  
R You can also answer the call by  
pressing any dial key from 0 to 9,  
N or M  
N
R For best performance, use the  
speakerphone in a quiet environment.  
R To switch back to the receiver, press M N/  
M
N.  
*, or #. (Any key answer feature)  
2
When you finish talking, press M  
place the handset on the base unit or  
charger.  
N or  
Adjusting the receiver or speaker  
volume  
Press MDN or MCN repeatedly while talking.  
Using the smart function key  
Making a call using the redial list  
When the smart function indicator flashes  
rapidly, press MSmart functionN.  
R You can answer the call even if the handset  
is placed on the base unit or charger  
(page 17).  
The last 10 phone numbers dialled are stored  
in the redial list (each 24 digits max.).  
1
2
3
or MEN (T)  
MbN: Select the desired phone number.  
You can finish talking by pressing M  
N
M
N
without lifting up the handset.  
Erasing a number in the redial list  
Auto talk  
1
2
or MEN (T)  
You can answer calls simply by lifting the  
handset off the base unit or charger. You do  
MbN: Select the desired phone number.  
not need to press M  
N. To turn this feature  
a
on, see page 26.  
3
MbN: Yesa  
a M  
N
Adjusting the handset ringer volume  
Pause (for PBX/long distance service  
users)  
n While the handset is ringing for an  
incoming call:  
Press MDN or MCN repeatedly to select the  
desired volume.  
A pause is sometimes required when making  
calls using a PBX or long distance service.  
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Making/Answering Calls  
n Programming the volume beforehand:  
Recall/flash  
1
2
3
#160  
MR/ECON allows you to use the special  
features of your host PBX such as transferring  
an extension call, or accessing optional  
telephone services.  
MbN: Select the desired volume.  
a M  
N
Note:  
Temporary handset ringer off  
R To change the recall/flash time, see  
page 27.  
While the handset is ringing for a call, you can  
turn the ringer off temporarily by pressing  
.
For call waiting or Call Waiting  
Caller ID service users  
Useful features during a  
call  
To use call waiting or Call Waiting Caller ID,  
you must first subscribe with your service  
provider/telephone company.  
This feature allows you to receive calls while  
you are already talking on the phone. If you  
receive a call while on the phone, you will hear  
a call waiting tone.  
If you subscribe to both Caller ID and Call  
Waiting with Caller ID services, the 2nd  
caller’s information is displayed after you hear  
the call waiting tone on the handset.  
Hold  
This feature allows you to put an outside call  
on hold.  
1
2
3
Press  
during an outside call.  
MbN: Holda  
To release hold, press M  
R Another handset user can take the call  
by pressing M N.  
N.  
1
2
Press MR/ECON to answer the 2nd call.  
To switch between calls, press MR/ECON.  
Note:  
Note:  
R If a call is kept on hold for more than 9  
minutes, an alarm tone starts to sound and  
the smart function indicator flashes rapidly.  
After 1 additional minute on hold, the call is  
disconnected.  
R If another phone is connected to the same  
line, you can also take the call by lifting its  
handset.  
R Please contact your service provider/  
telephone company for details and  
availability of this service in your area.  
Handset equalizer  
This feature clarifies the voice of the person  
you are talking to, producing a more  
natural-sounding voice that is easier to hear  
and understand.  
Mute  
1
2
3
4
Press  
while talking.  
While mute is turned on, you can hear the  
other party, but the other party cannot hear  
you.  
MbN: Equalizera  
MbN: Select the desired setting.  
1
Press  
R
during conversation.  
flashes.  
Press  
to exit.  
Note:  
2
To return to the conversation, press  
again.  
R When this feature is turned on,  
is  
displayed while talking.  
R Depending on the condition and quality of  
your telephone line, this feature may  
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Making/Answering Calls  
emphasise existing line noise. If it becomes  
difficult to hear, turn this feature off.  
R This feature is not available while using the  
speakerphone.  
Call share  
You can join an existing outside call.  
To join the conversation, press M  
N when  
the other handset is on an outside call.  
Note:  
R To prevent other users from joining your  
conversations with outside callers, turn the  
privacy mode on (page 27).  
Key lock  
The handset can be locked so that no calls or  
settings can be made. Incoming calls can be  
answered, but all other functions are disabled  
while key lock is on.  
To turn key lock on, press  
seconds.  
for about 3  
R
is displayed.  
R To turn key lock off, press  
for about 3  
seconds.  
Note:  
R Calls to emergency numbers cannot be  
made until key lock is turned off.  
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Phonebook  
R If there is no entry corresponding to  
the character you selected, the next  
entry is displayed.  
MbN: Scroll through the phonebook if  
necessary.  
Handset phonebook  
The phonebook allows you to make calls  
without having to dial manually. You can add  
100 names and phone numbers.  
3
4
M
N
Adding entries  
Editing entries  
1
2
a
1
Find the desired entry (page 22). a  
Enter the party’s name (16 characters  
max.). a  
2
3
MbN: Edita  
R You can change the character entry  
Edit the name if necessary (16 characters  
max.; page 42). a  
mode by pressing  
Enter the party’s phone number (24 digits  
max.). a 2 times  
R To add other entries, repeat from step  
2.  
(page 42).  
3
4
4
Edit the phone number if necessary (24  
digits max.). a  
2 times a M  
N
M
N
Erasing entries  
Erasing an entry  
Finding and calling from a  
phonebook entry  
1
2
Find the desired entry (page 22).  
a MbN: Yesa a M  
N
Scrolling through all entries  
1
Erasing all entries  
2
MbN: Select the desired entry.  
R You can scroll through the phonebook  
entry by pressing and holding MCN or  
MDN.  
1
2
3
4
a
MbN: Erase Alla  
MbN: Yesa  
3
M
N
MbN: Yesa  
a M  
N
Searching by first character  
Chain dial  
1
This feature allows you to dial phone numbers  
in the phonebook while you are on a call. This  
feature can be used, for example, to dial a  
calling card access number or bank account  
PIN that you have stored in the phonebook,  
without having to dial manually.  
R Change the character entry mode if  
necessary:  
a MbN: Select the character  
entry mode. a  
2
Press the dial key (0 to 9, or #) which  
contains the character you are searching  
for (page 42).  
1
2
3
4
During an outside call, press  
MbN: Phonebooka  
.
R Press the same dial key repeatedly to  
display the first entry corresponding to  
each character located on that dial key.  
MbN: Select the desired entry.  
Press  
to dial the number.  
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Phonebook  
Note:  
R When storing a calling card access number  
and your PIN in the phonebook as one  
phonebook entry, press  
to add  
pauses after the number and PIN as  
necessary (page 19).  
Copying phonebook  
entries  
You can copy phonebook entries between 2  
handsets.  
Copying an entry  
1
Find the desired entry (page 22). a  
2
3
MbN: Copya  
MbN: Select the handset you want to send  
the phonebook entry to. a  
R When an entry has been copied,  
Completedis displayed.  
R To continue copying another entry:  
MbN: Yesa  
a MbN: Select  
the desired entry. a  
4
M
N
Copying all entries  
1
2
3
a
MbN: Copy Alla  
MbN: Select the handset you want to send  
the phonebook entry to. a  
R When all entries have been copied,  
Completedis displayed.  
4
M
N
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Programming  
Programmable settings  
You can customise the unit by programming the following features using the handset.  
To access the features, there are 2 methods.  
n Scrolling through the display menus  
1
2
3
4
Press MCN, MDN, MEN, or MFN to select the desired main menu. a  
Press MCN or MDN to select the desired item from the next sub-menus. a  
Press MCN or MDN to select the desired setting. a  
R This step may vary depending on the feature being programmed.  
R To exit the operation, press M  
N.  
n Using the direct command code  
1
2
a Enter the desired code.  
Example: Press #101.  
Select the desired setting. a  
R This step may vary depending on the feature being programmed.  
R To exit the operation, press M N.  
Note:  
R In the following table, < > indicates the default settings.  
R In the following table, indicates the reference page number.  
R Display menu order and sub-menu may vary depending on your model.  
Display the menu tree and direct command code table  
Main menu:  
Operation  
Caller List”  
Code  
#213  
Viewing the caller list.  
33  
36  
*1  
Main menu:  
Sub-menu 1  
Answer System”  
Sub-menu 2  
Settings  
Code  
#323  
Play New Msg.  
(Msg.: message)  
Play All Msg.  
Erase All Msg.  
Greeting  
#324  
#325  
#302  
36  
37  
36  
*2  
*2  
Start REC  
(Record greeting)  
Play Greeting  
#303  
#304  
36  
36  
*2  
Default  
(Reset to pre-recorded  
greeting)  
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Programming  
Sub-menu 1  
Sub-menu 2  
Settings  
Code  
*2  
Settings  
2–9: 2-9 Rings  
5: <5 Rings>  
0: Auto  
#211  
38  
39  
Number of Rings  
*2  
1: 1 Minute  
#305  
Recording Time  
3: <3 Minutes>  
0: Greeting Only  
*3  
*2  
#306  
#310  
#327  
#328  
37  
35  
35  
35  
Remote Code  
Call Screening  
1: <On> 0: Off  
*2  
Answer On  
*2  
Answer Off  
Main menu:  
Sub-menu 1  
Time Settings”  
Sub-menu 2  
Settings  
Code  
#101  
#720  
*2  
16  
28  
Set Date/Time  
Memo Alarm  
1–3: Alarm1-3  
1: Once  
2: Daily  
3: Weekly  
0: <Off>  
*2, *4  
1: <Caller ID>  
#226  
Time Adjustment  
0: Manual  
Main menu:  
Operation  
Intercom”  
Code  
#274  
Paging the desired unit.  
41  
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Programming  
Main menu:  
Initial Setup”  
Sub-menu 1  
Sub-menu 2  
Settings  
Code  
#160  
Ringer Setup  
Ringer Volume  
0–6: Off–6 <6>  
20  
Handset  
Ringer Volume  
Base Unit  
0–6: Off–6 <3>  
#G160  
*1, *2  
*5, *6  
<Ringtone 1>  
#161  
#238  
Ringtone  
(Handset)  
Night Mode  
1: On0: <Off>  
29  
On/Off  
Night Mode  
Start/End  
<23:00/06:00>  
#237  
#239  
29  
29  
Night Mode  
1: 30 sec.  
Ring Delay  
2: <60 sec.>  
3: 90 sec.  
4: 120 sec.  
0: No Ringing  
*2, *7  
1: <On> 0: Off  
#173  
#101  
#720  
First Ring  
Set Date/Time  
Memo Alarm  
*2  
Time Settings  
16  
28  
1: Once  
1–3: Alarm1-3  
2: Daily  
3: Weekly  
0: <Off>  
*2, *4  
1: <Caller ID>  
#226  
Time Adjustment  
0: Manual  
Handset Name  
Caller Barred  
Eco Setup  
#104  
#217  
29  
30  
17  
*2  
*2  
1: <Normal> 2: Low #725  
Transmission Power  
Display Setup  
LCD & Key Backlight  
1: <On> 0: Off  
#276  
#145  
Contrast  
1–6: Level 1-6  
<3>  
(Display contrast)  
Top Key Setup  
1: <On> 0: Off  
#278  
#165  
#256  
#200  
17  
*8  
Keytones  
*2  
30  
19  
Call Restrict  
*9  
1: On0: <Off>  
Auto Talk  
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Programming  
Sub-menu 1  
Sub-menu 2  
Settings  
Code  
*2, *10  
Line Setup  
0: 900 msec.  
1: 700 msec.  
2: 600 msec.  
3: 400 msec.  
4: 300 msec.  
5: 250 msec.  
G: 200 msec.  
#: 160 msec.  
6: 110 msec.  
7: <100 msec.>  
8: 90 msec.  
#121  
20  
Recall/Flash  
9: 80 msec.  
*2, *11  
*2  
1: On0: <Off>  
#194  
#132  
#138  
Privacy Mode  
<0000>  
31  
32  
Base Unit PIN  
Repeater Mode  
*2  
*12  
1: <On>  
*13  
0: <Off>  
Register  
Language  
Register H.set  
(H.set: handset)  
#130  
31  
*3  
#131  
#110  
31  
16  
Cancel Register  
Display  
<English>  
Main menu: Ringer Setup”  
Sub-menu 1  
Sub-menu 2  
Settings  
Code  
#160  
Ringer Volume  
Handset  
0–6: Off–6 <6>  
0–6: Off–6 <3>  
<Ringtone 1>  
20  
*1, *2  
#G160  
#161  
Base Unit  
*5, *6  
Ringtone  
(Handset)  
Night Mode  
On/Off  
1: On0: <Off>  
#238  
#237  
#239  
29  
29  
29  
Start/End  
<23:00/06:00>  
Ring Delay  
1: 30 sec.  
2: <60 sec.>  
3: 90 sec.  
4: 120 sec.  
0: No Ringing  
*2, *7  
1: <On> 0: Off  
#173  
First Ring  
*2, *14  
Main menu:  
Operation  
Caller Barred”  
Code  
#217  
Storing/Viewing bar call numbers.  
30  
*1 KX-TG6721 series: page 3  
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Programming  
*2 If you program these settings using one of the handsets, you do not need to program the  
same item using another handset.  
*3 This menu is not displayed when scrolling through the display menus. It is only available in  
direct command code.  
*4 This feature allows the unit to automatically adjust the date and time each time caller  
information including date and time is received.  
To turn this feature on, select Caller ID. To turn this feature off, select Manual.  
(Caller ID subscribers only)  
To use this feature, set the date and time first (page 16).  
*5 The ringer tone may continue to play for several seconds even if the caller has already hung  
up. You may either hear a dial tone or no one on the line when you answer the call.  
*6 The preset melodies in this product are used with permission of © 2010 Copyrights Vision  
Inc.  
*7 If you do not want the unit to ring before the caller information is received, set to Off.  
(Caller ID subscribers only)  
You can only remove the first ring if the unit rings two times or more by default, which  
depends on your service provider/telephone company.  
*8 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any  
keys, including confirmation tones and error tones.  
*9 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up  
the handset to answer a call, turn off this feature.  
*10 The recall/flash time depends on your telephone exchange or host PBX. Contact your PBX  
supplier if necessary.  
*11 To prevent other users from joining your conversations with outside callers, turn this feature  
on.  
*12 KX-TG6761  
*13 Except KX-TG6761  
*14 KX-TG6711 series: page 3  
3
MbN: Select the desired alarm option. a  
Special programming  
Off”  
Alarm  
Turns alarm off. Go to step 9.  
An alarm sounds at the set time for 1 minute  
and is repeated 5 times at 5 minute intervals  
(snooze function). A text memo can also be  
displayed for the alarm. A total of 3 separate  
alarm times can be programmed for each  
handset. You can set one of 3 different alarm  
options (once, daily, or weekly) for each alarm  
time.  
Once”  
An alarm sounds once at the set time.  
Daily”  
An alarm sounds daily at the set time.  
Go to step 5.  
Weekly”  
Alarm sounds weekly at the set time(s).  
Important:  
R Set the date and time beforehand  
(page 16).  
4
Proceed with the operation according to  
your selection in step 3.  
1
2
#720  
n Once:  
Enter the desired date and month. a  
Select an alarm by pressing 1 to 3. a  
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Programming  
n Weekly:  
MbN: Select the desired day of the week  
Turning night mode on/off  
and press  
. a  
1
2
#238  
5
6
Set the desired time. a  
MbN: Select the desired setting. a  
R If you select Off, press M  
exit.  
N to  
Enter a text memo (10 characters max.;  
page 42). a  
3
Enter the desired hour and minute you  
wish to start this feature. a  
7
MbN: Select the desired alarm tone. a  
R You can select 24-hour or 12-hour  
clock format (AMor PM) by  
R We recommend selecting a different  
ringer tone from the one used for  
outside calls.  
pressing  
.
8
9
MbN: Select the desired snooze setting.  
a
4
5
Enter the desired hour and minute you  
wish to end this feature. a  
a M  
N
M
N
R When the alarm is set,  
is displayed.  
R When the night mode is set,  
is  
displayed.  
Note:  
R Press  
to stop the alarm completely.  
Changing the start and end time  
R When the handset is in use, the alarm will  
not sound until the handset is in standby  
mode.  
R Press any dial key, MSmart functionN, or  
to stop the sound but keep the  
snooze function activated.  
R If you want to make an outside call when  
the snooze function is activated, please  
stop the snooze function before making the  
call.  
1
2
#237  
Continue from step 3, “Turning night  
mode on/off”, page 29.  
Setting the ring delay  
This setting allows the handset to ring during  
night mode if the caller waits long enough.  
After the selected amount of time passes, the  
handset rings. If you select No Ringing,  
the handset never rings during night mode.  
Night mode  
1
2
#239  
Night mode allows you to select a period of  
time during which the handset will not ring for  
outside calls. This feature is useful for time  
periods when you do not want to be disturbed,  
for example, while sleeping. Night mode can  
be set for each handset.  
MbN: Select the desired setting. a  
a M  
N
Note:  
R When the answering system answers the  
call, this feature does not work.  
(KX-TG6721 series: page 3)  
Important:  
R Set the date and time beforehand  
(page 16).  
Changing the handset name  
R We recommend turning the base unit ringer  
off (page 26) in addition to turning the night  
mode on. (KX-TG6721 series: page 3)  
R If you have set the alarm, the alarm sounds  
even if the night mode is turned on.  
Each handset can be given a customised  
name (“Bob”, “Kitchen”, etc.). This is useful  
when you make intercom calls between  
handsets. You can also select whether or not  
the handset name is displayed in standby  
mode. The default setting is No. If you select  
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Programming  
Yeswithout entering any handset name,  
Handset 1to Handset 6is displayed.  
2
3
Enter the phone number (24 digits  
max.). a  
1
2
#104  
R To erase a digit, press  
.
Enter the desired name (max. 10  
characters; page 42).  
M
N
R If not required, go to step 3.  
Viewing/editing/erasing bar call  
numbers  
3
4
MbN: Select the desired setting. a  
times  
2
1
2
#217  
MbN: Select the desired entry.  
R To exit, press M  
5
M
N
N.  
3
To edit a number:  
Incoming call barring (Caller ID  
subscribers only)  
a Edit the phone number. a  
a M  
N
This feature allows the unit to reject calls from  
specified phone numbers that you do not want  
to answer such as junk calls.  
When a call is received, the unit does not ring  
while the caller is being identified. If the phone  
number matches an entry in the call barred  
list, the unit sends out a busy tone to the  
caller, and then disconnects the call.  
To erase a number:  
a MbN: Yesa  
a M  
N
Note:  
R When editing, press the desired dial key to  
add, to erase.  
Setting call restriction  
Important:  
You can restrict selected handsets from  
R When the unit receives a call from a  
number that is stored in the call barred list,  
the call is logged in the caller list  
dialling certain numbers. You can assign up to  
6 phone numbers to be restricted, and select  
which handsets are to be restricted. Storing  
area codes here prevents the restricted  
handsets from dialling any phone number in  
that area code.  
(page 33) with  
disconnected.  
after the call is  
Storing unwanted callers  
1
2
#256  
You can store up to 30 phone numbers in the  
call barred list.  
Enter the base unit PIN (default: 0000).  
R If you forget your PIN, see page 46.  
Important:  
3
Select the handsets to be restricted by  
pressing 1 to 6.  
R You must store the phone number with an  
area code in the call barred list.  
R All handsets registered to the base unit  
are displayed.  
R “ ” is displayed next to the selected  
handset numbers.  
n From the caller list:  
1
2
MFN (  
)
R To cancel a selected handset, press  
MbN: Select the entry to be barred. a  
the same dial key again. “  
disappears.  
3
4
MbN: Caller Barreda  
4
5
MbN: Yesa  
a M  
N
Select a memory location by pressing 1  
to 6. a  
n By entering phone numbers:  
#217 a  
1
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Programming  
6
Enter the phone number or area code to  
be restricted (8 digits max.). a  
1
2
Handset:  
#130  
Base unit:  
Proceed with the operation for your  
model.  
a
M
N
R To erase a restricted number, press  
.
n KX-TG6711 series: page 3  
Press and hold M N for about 5  
seconds. (No registration tone)  
Changing the base unit PIN  
(Personal Identification Number)  
Important:  
n KX-TG6721 series: page 3  
Press and hold M N for about 5  
seconds, until the registration tone  
sounds.  
R If all registered handsets start ringing,  
press M N again to stop, then repeat  
this step.  
R If you change the PIN, please make note of  
your new PIN. The unit will not reveal the  
PIN to you. If you forget your PIN, see  
page 46.  
1
2
#132  
R The next step must be completed  
within 90 seconds.  
Enter the current 4-digit base unit PIN  
(default: 0000).  
3
Handset:  
a Wait until Base PINis  
displayed. a Enter the base unit PIN  
(default: 0000). a  
3
Enter the new 4-digit base unit PIN. a  
a M  
N
R If you forget your PIN, see page 46.  
R When the handset has been registered  
successfully,  
is displayed.  
Registering a unit  
Note:  
R While registering, Base in  
registeringis displayed on all  
registered handsets.  
Operating additional units  
Additional handsets  
R When you purchase an additional handset,  
refer to the additional handset’s installation  
manual for registration.  
Up to 6 handsets can be registered to the  
base unit.  
Important:  
R The additional handset model  
recommended for use with this unit is noted  
on page 5. If another handset model is  
used, certain operations (handset settings,  
base unit settings, etc.) may not be  
available.  
Deregistering a handset  
A handset can cancel its own registration to  
the base unit, or other handsets registered to  
the same base unit. This allows the handset to  
end its wireless connection with the system.  
1
#131  
R All handsets registered to the base unit  
are displayed.  
Registering a handset to the  
base unit  
The supplied handset and base unit are  
pre-registered. If for some reason the handset  
is not registered to the base unit (for example,  
is displayed even when the handset is  
2
3
MbN: Select the handset you want to  
cancel. a  
MbN: Yesa  
R A confirmation tone sounds.  
R The handset does not beep when  
cancelling its own registration.  
near the base unit), re-register the handset.  
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Programming  
4
M
N
R The next step must be completed  
within 90 seconds.  
2
3
DECT repeater:  
Connect the AC adaptor, then wait until  
Increasing the range of the base  
unit  
You can increase the signal range of the base  
unit by using a DECT repeater. Please use  
only the Panasonic DECT repeater noted on  
page 4. Contact your Panasonic dealer for  
details.  
the  
indicator and  
indicator light  
green.  
Base unit:  
To exit the registration mode, press M N.  
R The registration tone stops.  
(KX-TG6721 series: page 3)  
Important:  
R Before registering the repeater to this base  
unit, you must turn the repeater mode on.  
R Do not use more than one repeater at a  
time.  
Setting the repeater mode  
1
2
#138  
MbN: Select the desired setting. a  
a M  
N
Note:  
R After turning the repeater mode on or off,  
is displayed on the handset  
momentarily. This is normal and the  
handset can be used once  
is displayed.  
Registering the DECT repeater  
(KX-A405) to the base unit  
Note:  
R Please use a repeater that has not yet been  
registered to another unit. If the repeater is  
registered to another unit, deregister it first,  
referring to the Installation Guide for the  
DECT repeater.  
1
Base unit:  
Proceed with the operation for your  
model.  
n KX-TG6711 series: page 3  
Press and hold M N for about 5  
seconds. (No registration tone)  
n KX-TG6721 series: page 3  
Press and hold M N for about 5  
seconds, until the registration tone  
sounds.  
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Caller ID Service  
phonebook, the stored name in the  
phonebook is displayed and logged in the  
caller list.  
Using Caller ID service  
Important:  
R This unit is Caller ID compatible. To use  
Caller ID features, you must subscribe to a  
Caller ID service. Contact your service  
provider/telephone company for details.  
Caller list  
Important:  
R Only 1 person can access the caller list at a  
time.  
R Make sure the unit’s date and time setting  
is correct (page 16).  
Caller ID features  
When an outside call is being received, the  
caller’s phone number is displayed.  
Caller information for the last 50 callers is  
logged in the caller list from the most recent  
call to the oldest.  
R If the unit cannot receive caller information,  
the following is displayed:  
Out of Area: The caller dials from  
an area which does not provide a Caller  
ID service.  
Private Caller: The caller  
requests not to send caller information.  
R If the unit is connected to a PBX system,  
caller information may not be properly  
received. Contact your PBX supplier.  
Viewing the caller list and calling  
back  
1
MFN (  
)
Press MCN to search from the most recent  
call, or press MDN to search from the  
oldest call.  
R If is displayed, not all of the  
information is shown. To see the  
remaining information, press MEN. To  
return to the previous screen, press  
MFN.  
3
To call back, press M  
To exit, press M  
N.  
Missed calls  
N.  
If a call is not answered, the unit treats it as a  
Note:  
missed call and  
is displayed. This lets you  
R If the entry has already been viewed or  
answered, “ ” is displayed, even if it was  
viewed or answered using another handset.  
R If the call matches an entry in the call  
know if you should view the caller list to see  
who called while you were away.  
Even if only one missed call in the caller list is  
viewed (page 33),  
disappears from the  
barred list, the number is logged with  
(page 30).  
display. When you receive another new call,  
is displayed again.  
Note:  
R Even when there are unviewed missed  
Using the smart function key  
calls,  
disappears from the standby  
When  
is displayed and the smart function  
display if the following operation is  
performed by one of the registered  
handsets:  
– Being replaced on the base unit or  
charger.  
indicator flashes slowly, there are missed calls.  
Press MSmart functionN in step 1 on “Viewing  
the caller list and calling back”, page 33.  
R Missed Callmust be set to “On” in  
Top key setup (page 17).  
R If the handset is placed on the base unit or  
charger, you need to lift up the handset to  
view the caller list after pressing MSmart  
functionN.  
– Pressing M  
N.  
Phonebook name display  
When caller information is received and it  
matches a phone number stored in the  
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Caller ID Service  
*1  
R When the unit has new messages and  
missed calls, the unit can be operated to  
play the new messages first and then show  
the missed calls.  
*1 KX-TG6721 series: page 3  
Editing a caller’s phone number  
before calling back  
1
2
3
MFN (  
)
MbN: Select the desired entry.  
a Edit the number.  
R Press dial key (0 to 9) to add,  
to delete.  
4
M
N
Erasing selected caller  
information  
1
2
3
MFN (  
)
MbN: Select the desired entry.  
a MbN: Yesa  
a M  
N
N
Erasing all caller information  
1
2
MFN (  
)
a MbN: Yesa  
a M  
Storing caller information to the  
phonebook  
1
2
3
4
MFN (  
)
MbN: Select the desired entry. a  
MbN: Phonebooka  
To store the name, continue from step 2,  
“Adding entries”, page 22.  
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Answering System  
announced to callers even though their  
messages are not recorded.  
Answering system  
Available for:  
KX-TG6721 series (page 3)  
Turning the answering  
system on/off  
The answering system can answer and record  
calls for you when you are unavailable to  
answer the phone.  
The answering system is preset to on.  
You can also set the unit to play a greeting  
message but not to record caller messages by  
selecting Greeting Onlyas the recording  
time setting (page 39).  
Base unit  
Press M  
N to turn on/off the answering  
system.  
R When the answering system is turned on:  
– The answer on indicator lights up.  
– The message counter displays the total  
number of messages (old and new).  
Important:  
R Only 1 person can access the answering  
system (listen to messages, record a  
greeting message, etc.) at a time.  
R When callers leave messages, the unit  
records the day and time of each message.  
Make sure the date and time have been set  
correctly (page 16).  
Handset  
1
To turn on:  
#327  
To turn off:  
#328  
Memory capacity (including your  
greeting message)  
2
Note:  
M
N
The total recording capacity is about 30  
minutes. A maximum of 64 messages can be  
recorded.  
R When the answering system is turned on,  
is displayed next to the battery icon.  
Note:  
Call screening  
While a caller is leaving a message, you can  
listen to the call through the handset’s  
speaker. To adjust the speaker volume, press  
MDN or MCN repeatedly. You can answer the call  
R When message memory becomes full:  
Messages Fullis shown on the  
handset display.  
– The answer on indicator on the base unit  
flashes rapidly if the answering system is  
turned on.  
– The message counter on the base unit  
flashes if the answering system is turned  
on.  
by pressing M  
N on the handset. Call  
screening can be set for each handset. The  
default setting is On.  
1
2
#310  
and the total number of new  
messages are not displayed on the  
handset even if the answering system is  
turned on.  
MbN: Select the desired setting. a  
a M  
N
– If you use the pre-recorded greeting  
message, the unit automatically switches  
to another pre-recorded greeting  
message asking callers to call again  
later.  
Greeting message  
When the unit answers a call, a greeting  
message is played to callers.  
You can use either:  
– If you recorded your own greeting  
message, the same message is still  
– your own greeting message  
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Answering System  
– a pre-recorded greeting message  
Listening to messages  
using the base unit  
Recording your greeting message  
1
2
3
#302  
When new messages have been recorded,  
M
N on the base unit flashes.  
MbN: Yesa  
Press M N.  
After a beep sounds, hold the handset  
about 20 cm away and speak clearly into  
the microphone (2 minutes and 30  
seconds max.).  
R If new messages have been recorded, the  
base unit plays back new messages.  
R If there are no new messages, the base  
unit plays back all messages.  
4
5
Press  
to stop recording.  
M
N
Operating the answering system  
during playback  
Using a pre-recorded greeting  
message  
The unit provides 2 pre-recorded greeting  
messages:  
– If you erase or do not record your own  
greeting message, the unit plays a  
pre-recorded greeting asking callers to  
leave a message.  
– If the message recording time (page 39)  
is set to Greeting Only, callers’  
messages are not recorded and the unit  
plays a different pre-recorded greeting  
message asking callers to call again.  
Key  
Operation  
MjN or MkN  
Adjust the speaker volume  
*1  
M
N
N
Repeat message  
M
Skip message  
Stop playback  
MnN  
Erase currently playing  
message  
M
N
*1 If pressed within the first 5 seconds of a  
message, the previous message is  
played.  
Erasing all messages  
Resetting to a pre-recorded greeting  
message  
Press M N 2 times while the unit is not in use.  
If you want to use a pre-recorded greeting  
message once you record your own greeting  
message, you need to erase your own  
greeting message.  
Listening to messages  
using the handset  
When new messages have been recorded,  
is displayed on the handset with the total  
number of new messages.  
1
2
#304  
a M  
N
Playing back the greeting  
message  
1
To listen to new messages:  
#323  
To listen to all messages:  
#324  
1
2
#303  
N
M
2
When finished, press M  
N.  
Note:  
R To switch to the receiver, press M  
N.  
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Answering System  
Calling back (Caller ID  
subscribers only)  
If caller information is received for the call, you  
can call the caller back while listening to a  
message.  
Using the smart function key  
When  
is displayed and the smart function  
indicator flashes slowly, there are new  
messages.  
Press MSmart functionN in step 1 on  
“Listening to messages using the handset”,  
page 36.  
R New Messagemust be set to “On” in  
Top key setup (page 17).  
1
2
Press  
during playback.  
MbN: Call Backa  
Editingthe numberbeforecallingback  
Operating the answering system  
1
2
3
Press  
MbN: Edit & Calla  
Edit the number. a M  
during playback.  
Key  
Operation  
N
MDN or MCN  
1 or MFN  
2 or MEN  
Adjust the receiver or speaker  
volume (during playback)  
Erasing all messages  
Repeat message  
(during playback)  
*1  
1
2
#325  
Skip message  
(during playback)  
MbN: Yesa  
a M  
N
3
Enter the Settingsmenu  
Play new messages  
4
Remote operation  
5
Play all messages  
Using a touch-tone phone, you can call your  
phone number from outside and access the  
unit to listen to messages or change  
answering system settings. The unit’s voice  
guidance prompts you to press certain dial  
keys to perform different operations.  
6
Play greeting message  
Record greeting message  
Turn answering system on  
76  
8
*2  
Pause message  
Stop recording  
Stop playback  
9 or  
Remote access code  
0
Turn answering system off  
A 3-digit remote access code must be entered  
when operating the answering system  
remotely. This code prevents unauthorised  
parties from listening to your messages  
remotely.  
*3  
Erase currently playing  
message  
*4  
*5  
*6  
Erase all messages  
Reset to a pre-recorded  
greeting message  
Important:  
R In order to operate the answering system  
remotely, you must first set a remote  
access code.  
*1 If pressed within the first 5 seconds of a  
message, the previous message is  
played.  
1
2
#306  
*2 To resume playback:  
To turn on remote operation, enter the  
desired 3-digit remote access code.  
MbN: Playa  
*3 You can also erase as follows:  
a MbN: Yesa  
3
a M  
N
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Answering System  
Key  
Operation  
Deactivating remote operation  
0
Turn answering system off  
Press * in step 2 on “Remote access code”,  
page 37.  
*4 Erase currently playing message  
R The entered remote access code is deleted.  
*5 Erase all messages  
*6 Reset to a pre-recorded greeting  
message (during greeting message  
playback)  
Using the answering system  
remotely  
*# End remote operation  
1
2
3
Dial your phone number from a  
touch-tone phone.  
(or hang up)  
After the greeting message starts, enter  
your remote access code.  
*1 If pressed within the first 5 seconds of a  
message, the previous message is  
played.  
Follow the voice guidance prompts as  
necessary or control the unit using  
remote commands (page 38).  
Turning on the answering system  
remotely  
4
When finished, hang up.  
If the answering system is off, you can turn it  
on remotely.  
Voice guidance  
1
2
3
Dial your phone number from a  
touch-tone phone.  
During remote operation, the unit’s voice  
guidance starts and prompts you to press 1  
to perform a specific operation, or press 2 to  
listen to more available operations.  
Let the phone ring 20 times.  
R A long beep is heard.  
Note:  
Enter your remote access code within 10  
seconds after the long beep.  
R The greeting message is played back.  
R You can either hang up, or enter your  
remote access code again and begin  
remote operation (page 37).  
R If you do not press any dial keys within 10  
seconds after a voice guidance prompt, the  
unit disconnects your call.  
Remote commands  
You can press dial keys to access certain  
answering system functions without waiting for  
the voice guidance to prompt you.  
Answering system settings  
Key  
Operation  
Number of rings before the unit  
answers a call  
1
Repeat message  
(during playback)  
*1  
You can change the number of times the  
phone rings Number of Ringsbefore the  
unit answers a call. You can select 2 to 9  
rings, or Auto. The default setting is 5  
Rings.  
Auto: The unit’s answering system answers  
at the end of the 2nd ring when new  
messages have been recorded, or at the end  
of the 5th ring when there are no new  
messages. If you call your phone from outside  
2
Skip message  
(during playback)  
4
5
6
7
9
Play new messages  
Play all messages  
Play greeting message  
Record greeting message  
Stop recording  
Stop playback  
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Answering System  
to listen to new messages (page 38), you  
know that there are no new messages when  
the phone rings for the 3rd time. You can then  
hang up without being charged for the call.  
Selecting “Greeting Only”  
You can select Greeting Onlywhich sets  
the unit to announce a greeting message to  
callers but not record messages.  
Select Greeting Onlyin step 2 on  
“Caller’s recording time”, page 39.  
1
2
#211  
MbN: Select the desired setting. a  
Note:  
R When you select Greeting Only:  
– If you do not record your own message,  
the unit will play the pre-recorded  
greeting-only message asking callers to  
call again later.  
– If you use your own message, record the  
greeting-only message asking callers to  
call again later (page 36).  
For voice mail service subscribers  
To receive voice mail and use answering  
system properly, please note the following:  
R To use the voice mail service (page 40)  
provided by your service provider/telephone  
company rather than the unit’s answering  
system, turn off the answering system  
(page 35).  
R To use this unit’s answering system rather  
than the voice mail service provided by  
your service provider/telephone company,  
please contact your service provider/  
telephone company to deactivate your  
voice mail service.  
If your service provider/telephone company  
cannot do this:  
– Set this unit’s Number of Rings”  
setting so that this unit’s answering  
system answers calls before the voice  
mail service of your service provider/  
telephone company does. It is necessary  
to check the number of rings required to  
activate the voice mail service provided  
by your service provider/telephone  
company before changing this setting.  
– Change the number of rings of the voice  
mail service so that the answering  
system can answer the call first. To do  
so, contact your service provider/  
telephone company.  
Caller’s recording time  
You can change the maximum message  
recording time allowed for each caller. The  
default setting is 3 Minutes.  
1
2
#305  
MbN: Select the desired setting. a  
a M  
N
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Voice Mail Service  
Voice mail service  
Voice mail is an automatic answering service  
offered by your service provider/telephone  
company. After you subscribe to this service,  
your service provider/telephone company’s  
voice mail system answers calls for you when  
you are unavailable to answer the phone or  
when your line is busy. Messages are  
recorded by your service provider/telephone  
company, not your telephone. When you have  
new messages,  
is displayed on the  
handset if message indication service is  
available. Please contact your service provider/  
telephone company for details of this service.  
Important:  
R If  
still remains on the display even after  
you have listened to new messages, turn it  
off by pressing and holding # for 2  
seconds.  
R To use the voice mail service provided by  
your service provider/telephone company  
rather than the unit’s answering system,  
turn off the answering system (page 35).  
For details, see page 39.  
(KX-TG6721 series: page 3)  
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Intercom/Locator  
Intercom  
Transferring calls,  
conference calls  
Outside calls can be transferred or a  
conference call with an outside party can be  
made between 2 handsets.  
Intercom calls can be made between  
handsets.  
Note:  
R When paging the handset, the paged  
handset beeps for 1 minute.  
R If you receive an outside call while talking  
on the intercom, you hear 2 tones. To  
1
During an outside call, press  
the call on hold.  
to put  
2
3
MbN: Select the desired unit. a  
answer the call, press M  
N.  
N, then press  
Wait for the paged party to answer.  
R If the paged party does not answer,  
M
press  
To complete the transfer:  
Press M N.  
R The outside call is being routed to the  
destination unit.  
To establish a conference call:  
a MbN: Conferencea  
R To leave the conference, press  
to return to the outside call.  
Making an intercom call  
4
1
2
a
MbN: Select the desired unit. a  
R To stop paging, press M  
N.  
3
When you finish talking, press M  
N.  
M
N. The other 2 parties can  
Answering an intercom call  
continue the conversation.  
R To put the outside call on hold:  
a MbN: Holda  
1
2
Press M  
N to answer the page.  
When you finish talking, press M  
N.  
To resume the conference:  
MbN: Conferencea  
a
Using the smart function key  
Note:  
R If you want to return to the outside call after  
Press MSmart functionN to answer the page.  
the paged party answers, press  
.
Handset locator  
You can locate a misplaced handset by  
paging it.  
Answering a transferred call  
Press M  
N to answer the page.  
1
Base unit: Press M N.  
R All registered handsets beep for 1  
minute.  
Using the smart function key  
Press MSmart functionN to answer the page.  
2
To stop paging:  
Base unit: Press M N.  
Handset: Press M  
N.  
Using the smart function key  
You can also stop paging by pressing MSmart  
functionN.  
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Useful Information  
Character entry  
The dial keys are used to enter characters and numbers. Each dial key has multiple characters  
assigned to it. The characters that can be entered depend on the character entry mode  
(page 42).  
– Press MFN or MEN to move the cursor left or right.  
– Press dial keys to enter characters and numbers.  
– Press  
erase all characters or numbers.  
– Press * (Aaa) to switch between uppercase and lowercase.  
to erase the character or number highlighted by the cursor. Press and hold  
to  
– To enter another character located on the same dial key, press MEN to move the cursor to the  
next space, then press the appropriate dial key.  
– If you do not press any dial key within 5 seconds after entering a character, the character is  
fixed and the cursor moves to the next space.  
Character entry modes  
The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek (  
),  
Extended 1 ( ), Extended 2 ( ), and Cyrillic ( ). When in these entry modes except  
Numeric, you can select which character is entered by pressing a dial key repeatedly.  
When the unit displays the character entry screen:  
a MbN: Select a character entry mode. a  
Note:  
R
in the following tables represents a single space.  
Alphabet character table (ABC)  
1
2 3  
4
5 6 7  
8
9 y  
z
Numeric entry table (0-9)  
z
1
2
3
4
5
6
7
8
9 y  
Greek character table (  
)
z
1
2
3
4
5
6
7
8
9 y  
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Useful Information  
Extended 1 character table (  
)
z
1
2 3  
4
5 6  
7
8
9 y  
R The following are used for both uppercase and lowercase:  
Extended 2 character table (  
)
z
1
2
3
4
5
6
7
8
9 y  
R The following are used for both uppercase and lowercase:  
Cyrillic character table (  
)
z
y
1
2
3
4
5
6
7
8
9
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Useful Information  
Error messages  
Display message  
Cause/solution  
Base no power  
or  
No link. Reconnect  
AC adaptor.  
R The handset has lost communication with the base unit. Move  
closer to the base unit and try again.  
R Unplug the base unit’s AC adaptor to reset the unit.  
Reconnect the adaptor and try again.  
R The handset’s registration may have been cancelled.  
Re-register the handset (page 31).  
Check Phone Line  
R The supplied telephone line cord has not been connected yet  
or not connected properly. Check the connections (page 11).  
Error  
R Recording was too short. Try again.  
Failed  
R Phonebook copy failed (page 23). Confirm the other handset  
(the receiver) is in standby mode and try again.  
Incomplete  
Memory Full  
R The receiver’s phonebook memory is full. Erase the unwanted  
phonebook entries from the other handset (the receiver) and  
try again.  
R The phonebook memory is full. Erase unwanted entries  
(page 22).  
R Message memory is full. Erase unwanted messages  
(page 36, 37).  
R The call barred list memory is full. Erase unwanted entries  
(page 30).  
Use rechargeable  
battery.  
R A wrong type of battery such as Alkaline or Manganese was  
inserted. Use only the rechargeable Ni-MH batteries noted on  
page 4, 8.  
You must first  
subscribe to Caller  
ID.  
R You must subscribe to a Caller ID service. Once you receive  
caller information after subscribing to a Caller ID service, this  
message will not be displayed.  
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Useful Information  
Troubleshooting  
If you still have difficulties after following the instructions in this section, disconnect the base unit’s  
AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the  
handset.  
General use  
Problem  
Cause/solution  
The handset does not turn R Place the handset on the base unit or charger to turn on the  
on even after installing  
charged batteries.  
handset.  
The unit does not work.  
R Make sure the batteries are installed correctly (page 11).  
R Fully charge the batteries (page 11).  
R Check the connections (page 11).  
R Unplug the base unit’s AC adaptor to reset the unit and turn off  
the handset. Reconnect the adaptor, turn on the handset and  
try again.  
R The handset has not been registered to the base unit. Register  
the handset (page 31).  
The handset display is  
blank.  
R The handset is not turned on. Turn the power on (page 16).  
I cannot hear a dial tone.  
R Make sure that you are using the supplied telephone line cord.  
Your old telephone line cord may have a different wiring  
configuration.  
R The base unit’s AC adaptor or telephone line cord is not  
connected. Check the connections.  
R Disconnect the base unit from the telephone line and connect  
the line to a known working telephone. If the working  
telephone operates properly, contact our service personnel to  
have the unit repaired. If the working telephone does not  
operate properly, contact your service provider/telephone  
company.  
I cannot use the smart  
function key even if the  
smart function indicator is  
flashing slowly.  
R Another unit is in use. Wait and try again later.  
R The key lock feature is turned on. Turn it off (page 21).  
Programmable settings  
Problem  
Cause/solution  
The display is in a  
R Change the display language (page 16).  
language I cannot read.  
I cannot activate the eco  
mode.  
R You cannot set eco mode when you set the repeater mode  
On. If required, set the repeater mode to Off(page 32).  
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Useful Information  
Problem  
Cause/solution  
I cannot register a handset R The maximum number of handsets (6) is already registered to  
to a base unit.  
the base unit. Cancel unused handset registrations from the  
base unit (page 31).  
R You entered the wrong PIN. If you forget your PIN, see “I  
cannot remember the PIN.” (page 46).  
I cannot remember the  
PIN.  
R Change the PIN using the following method.  
1
2
3
#132  
*7000  
Enter the new 4-digit base unit PIN. a  
a M  
N
Battery recharge  
Problem  
Cause/solution  
The handset beeps and/or R Battery charge is low. Fully charge the batteries (page 11).  
flashes.  
I fully charged the  
batteries, but  
R Clean the battery ends (  
a dry cloth and charge again.  
R It is time to replace the batteries (page 11).  
,
) and the charge contacts with  
still flashes or  
– the operating time  
seems to be shorter.  
Making/answering calls, intercom  
Problem  
is displayed.  
Cause/solution  
R The handset is too far from the base unit. Move closer.  
R The base unit’s AC adaptor is not properly connected.  
Reconnect AC adaptor to the base unit.  
R The handset is not registered to the base unit. Register it  
(page 31).  
R Activating one touch eco mode reduces the range of the base  
unit in standby mode. If required, turn eco mode off (page 17).  
Noise is heard, sound cuts R You are using the handset or base unit in an area with high  
in and out.  
electrical interference. Re-position the base unit and use the  
handset away from sources of interference.  
R Move closer to the base unit.  
R If you use a DSL/ADSL service, we recommend connecting a  
DSL/ADSL filter between the base unit and the telephone line  
jack. Contact your DSL/ADSL provider for details.  
Sound quality seems to be R You have registered a handset that is not recommended  
getting worse.  
(page 5). The clearest sound quality is only possible by  
registering the recommended handset.  
The handset does not ring. R The ringer volume is turned off. Adjust ringer volume (page 19).  
R Night mode is turned on. Turn it off (page 29).  
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Useful Information  
Problem  
Cause/solution  
The base unit does not  
ring.  
R The ringer volume is turned off. Adjust ringer volume (page 26).  
I cannot make a call.  
R You dialled a call restricted number (page 30).  
R The key lock feature is turned on. Turn it off (page 21).  
Caller ID  
Problem  
Cause/solution  
Caller information is not  
displayed.  
R You must subscribe to a Caller ID service. Contact your  
service provider/telephone company for details.  
R If your unit is connected to any additional telephone  
equipment, remove and plug the unit directly into the wall jack.  
R If you use a DSL/ADSL service, we recommend connecting a  
DSL/ADSL filter between the base unit and the telephone line  
jack. Contact your DSL/ADSL provider for details.  
R Other telephone equipment may be interfering with this unit.  
Disconnect the other equipment and try again.  
Caller information is slow  
to display.  
R Depending on your service provider/telephone company, the  
unit may display the caller’s information at the 2nd ring or later.  
Set the first ring to Off(page 26).  
R Move closer to the base unit.  
Time on the unit has  
shifted.  
R Incorrect time information from incoming Caller ID changes the  
time. Set the time adjustment to Manual(off) (page 25).  
The name stored in the  
phonebook is not fully  
displayed while an outside  
call is being received.  
R Edit the phonebook entry name to fit in 1 line of text (page 22).  
Answering system  
Problem  
Cause/solution  
The unit does not record  
new messages.  
R The answering system is turned off. Turn it on (page 35).  
R The message memory is full. Erase unwanted messages  
(page 36).  
R The recording time is set to Greeting Only. Change the  
setting (page 39).  
R If you subscribe to a voice mail service, messages are  
recorded by your service provider/telephone company, not  
your telephone. Change the unit’s number of rings setting or  
contact your service provider/telephone company (page 38).  
I cannot operate the  
answering system  
remotely.  
R The remote access code is not set. Set the remote access  
code (page 37).  
R You are entering the wrong remote access code. If you have  
forgotten your remote access code, enter the remote access  
code setting to check your current code (page 37).  
R The answering system is turned off. Turn it on (page 38).  
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Useful Information  
Liquid damage  
Problem  
Cause/solution  
Liquid or other form of  
moisture has entered the  
handset/base unit.  
R Disconnect the AC adaptor and telephone line cord from the  
base unit. Remove the batteries from the handset and leave to  
dry for at least 3 days. After the handset/base unit are  
completely dry, reconnect the AC adaptor and telephone line  
cord. Insert the batteries and charge fully before use. If the unit  
does not work properly, contact an authorised service centre.  
Caution:  
R To avoid permanent damage, do not use a microwave oven to speed up the drying process.  
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Useful Information  
Conditions of guarantee  
This guarantee is in addition to and does not in any way affect any statutory or other rights of  
consumer purchasers. If within the applicable guarantee period, the product proves to be  
defective by reason of faulty design, workmanship or materials, we undertake subject to the  
following conditions to have the defective product (or any part or parts there of) repaired or  
replaced free of charge.  
1. The product shall have been purchased and used solely within either the U.K. or Ireland  
and in accordance with standard operating instructions and the technical and/or Safety  
Standards required in the U.K.  
2. On being found defective, please consult with the retailer from where it was purchased for  
assistance.  
3. This guarantee shall not apply to damage caused through fire, accident, lightning, misuse,  
wear and tear, neglect, incorrect adjustment or repair, to damage caused through  
installation, adaption, modification or use in an improper manner or inconsistent with the  
technical and/or safety standards required in the country where this product is used, or to  
damage occurred during transit to or from the purchaser.  
4. If at any time during the guarantee period any part or parts of the product are replaced  
with a part or parts not supplied or approved by us or of an objective quality safe and  
suitable for the product, or the product has been dismantled or repaired by any person not  
authorised by us, we shall have the right to terminate this guarantee in whole or in part  
immediately without further notice.  
5. The purchaser’s sole and exclusive remedy under this guarantee against us is for the  
repair or replacement of the product or any defective part or parts and no other remedy,  
including, but not limited to, incidental or consequential damage or loss of whatsoever  
nature shall be available to the purchaser.  
6. This guarantee shall not apply to batteries and any other items of limited natural life.  
7. Our decision on all matters relating to complaints shall be final. Any product or defective  
part which has been replaced shall become our property.  
8. The guarantee period applicable to this product shall be 12 months.  
Please keep these operating instructions with your receipt.  
Panasonic U.K. a branch of Panasonic Marketing Europe GmbH  
Receipt No.  
Model No.  
Date of purchase  
Serial No.  
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Index  
Missed calls: 33  
Mute: 20  
Night mode: 29  
Pause: 19  
Index  
N
P
A
Additional handsets: 31  
Phonebook: 22  
PIN: 31  
Power failure: 12  
Power on/off: 16  
Privacy mode: 27  
Recall/flash: 20  
Redialling: 19  
Repeater: 32  
Ringer tone: 26  
Alarm: 28  
Answering calls: 19  
Answering system: 35  
Call screening: 35  
Erasing messages: 36, 37, 38  
Greeting message: 35  
Greeting only: 39  
Listening to messages: 36, 38  
Number of rings: 38  
Recording time: 39  
Remote access code: 37  
Remote operation: 37  
Turning on/off: 35, 37, 38  
Auto talk: 19, 26  
T
Smart function key (Top key): 16  
Speakerphone: 19  
Time adjustment: 25  
Transferring calls: 41  
Troubleshooting: 45  
Voice mail: 40  
Volume  
B
C
Battery: 11, 12  
Call restriction: 30  
Call share: 21  
V
Receiver: 19  
Call waiting: 20  
Ringer (Base unit): 26  
Ringer (Handset): 19, 26  
Speaker: 19  
Call Waiting Caller ID: 20  
Caller ID service: 33  
Caller list: 33  
Caller list edit: 34  
Chain dial: 22  
W
Wall mounting: 18  
Character entry: 42  
Conference calls: 41  
Control type: 13  
D
E
Date and time: 16  
Direct command code: 24  
Display  
Contrast: 26  
Language: 16  
Eco mode: 17  
Equalizer: 20  
Error messages: 44  
F
First ring: 26  
H
Handset  
Deregistration: 31  
Locator: 41  
Name: 29  
Registration: 31  
Hold: 20  
I
Incoming call barring: 30  
Intercom: 41  
K
Key lock: 21  
Keytones: 26  
M
50  
Making calls: 19  
2012/08/02  
16:27:48  
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Notes  
51  
TG67xxE(en)_0802_ver102.pdf  
51  
2012/08/02  
16:27:48  
Download from Www.Somanuals.com. All Manuals Search And Download.  
IMPORTANT!  
If your product is not working properly. . .  
1 Reconnect AC adaptor to the base unit.  
2 Check if telephone line cord is connected.  
3 Use rechargeable Ni-MH batteries.  
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)  
4 Read troubleshooting page in the Operating Instructions.  
If you still have any problems, please call the Panasonic  
DECT Helpline  
0844 844 3899 (U.K.)  
01289 8333 (Ireland)  
or contact us through our website:  
Buy online via our eShop: http://shop.panasonic.eu  
Sales Department:  
Panasonic House, Willoughby Road, Bracknell, Berkshire, RG12 8FP  
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan  
© Panasonic System Networks Co., Ltd. 2012  
*TG6711E*  
*TG6711E*  
PNQX5118YA TT0112YK1092 (D)  
TG67xxE(en)_0802_ver102.pdf  
52  
2012/08/02  
16:27:49  
Download from Www.Somanuals.com. All Manuals Search And Download.  

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