Operating Instructions
Integrated Telephone System
Model No. KX-TS840MX
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
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Introduction
For your future reference
We recommend keeping a record of the following information to assist with any repair
under warranty.
Serial No.
Date of purchase
(found on the bottom of the unit)
Name and address of dealer
Attach your purchase receipt here.
Accessory information
Supplied accessories
No.
A
Accessory item
Quantity
Handset
1
B
Handset cord
Telephone line cord
1
1
C
A
B
C
3
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Important Information
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
For your safety
To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
WARNING
Installation
SAVE THESE INSTRUCTIONS
R To prevent the risk of fire or electrical
shock, do not expose the product to rain or
any type of moisture.
For best performance
Operating safeguards
Environment
R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
R Do not excessively pull the corded handset
cord from the base unit. This may cause
the base unit to fall, resulting in injury.
R The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
R The product should not be exposed to
direct sunlight.
R Do not place heavy objects on top of the
product.
R The product should be kept away from heat
sources such as heaters, kitchen stoves,
etc. It should not be placed in rooms where
the temperature is less than 0 °C or greater
than 40 °C. Damp basements should also
be avoided.
CAUTION
Installation and location
R Never install telephone wiring during an
electrical storm.
R Never install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
R Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
R Use caution when installing or modifying
telephone lines.
R This product is unable to make calls when:
– the dial lock feature is turned on.
– the call restriction feature is turned on
(only phone numbers stored in the unit
as emergency numbers can be called).
Routine care
R Wipe the outer surface of the product
with a soft moist cloth.
R Do not use benzine, thinner, or any
abrasive powder.
Other information
Notice for product disposal, transfer, or
return
R This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as one-touch
dial, speed dial or caller list entries from the
memory before you dispose of, transfer, or
return the product.
Important safety
instructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
4
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Important Information
Information on Disposal in other Countries
outside the European Union
Cd
These symbols are only valid in the European
Union. If you wish to discard these items,
please contact your local authorities or dealer
and ask for the correct method of disposal.
Specifications
R Power source:
From telephone line
R Dimensions (H x W x D):
Approx. 93 mm x 172 mm x 220 mm
R Mass (Weight):
Approx. 567.5 g
R Operating conditions:
0 °C – 40 °C, 20 % – 80 % relative air
humidity (dry)
Note:
R Design and specifications are subject to
change without notice.
R The illustrations in these instructions may
vary slightly from the actual product.
5
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Preparation
Controls
2
3
4
5
6
7
8
1
HOLD/M
ODE
PRO
GRAM
DIAL
L
O
AU
T
O/L
CK/EXIT
O
WER
REDIAL
PA
U
S
E
1
ABC
GHI
2
DEF
4
3
6MNO
5JKL
7PQR
S
8TUV
9W
X
YZ
TO
0
N
E
FLA
SH
MUT
EMERGENCY
E
SP-
PHON
E
VOL.
HEA
DSE
T
10 11 12 13 14
16
17
18
19
9
15
A Headset jack (page 16)
L MMUTEN (page 9)
B
M MSP-PHONEN (Speakerphone) (page
8, 9, 12, 13, 14)
M DIAL LOCK/EXITN (page 10,
12, 14)
MHEADSETN (page 16)
C MHOLD/MODEN (page 7, 9,
10, 15)
N STATUS indicator (SP-PHONE/Mute/
Hold/Program/Dial lock/Headset)
(page 7, 8, 9, 10, 12,
13, 14, 15, 16)
10, 12, 13, 14, 15)
16)
F MAUTO/LOWERN (page 12, 13,
14)
P MEMERGENCYN (page 10, 12,
Q One-touch dial buttons (page 12)
R RINGER selector (page 9)
S Desk mount/Wall mount adaptor
J MGN (TONE) (page 10)
R The adaptor is a removable
mounting use.
K MFLASHN (page 9, 10)
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Preparation
Connections
Connect the handset cord (A) to the handset and the unit. Connect the telephone
line cord until it clicks into the unit and telephone line jack (B). After line connection,
lift the handset to check for a dial tone.
1
2
To single-line
telephone jack
DSL/ADSL filter*
R Use only a Panasonic handset for KX-TS840MX.
R Use only the supplied telephone line cord. Using another telephone line cord may
not allow the unit to work properly.
*DSL/ADSL filter (not supplied) is required if you have DSL/ADSL service.
To select PULSE, press M2N.
5
6
MPROGRAMN
R A long beep sounds.
R Status indicator light will turn OFF.
Initial setting
Dialing mode
When finished, hang up.
If you cannot make calls, change this
setting according to your telephone line
service.
The default setting is TONE.
TONE: For tone dial service.
PULSE: For rotary/pulse dial service.
1
2
Lift the handset.
MPROGRAMN
R Status indicator light will start
double flashing at an interval.
3
4
MHOLD/MODEN ® M3N
To select TONE, press M1N.
or
7
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Making/Answering Calls
2
3
MREDIALN
R Redial will dial the last number
you dialed manually.
Making calls
1
Lift the handset and dial the phone
number.
When you finish talking, place the
handset on the cradle or press
MSP-PHONEN.
R Status indicator light will turn OFF
after pressing MSP-PHONEN.
2
When you finish talking, place the
handset on the cradle.
Using the speakerphone
Pause (for PBX/long distance service
users)
1
2
MSP-PHONEN
R Status indicator light will turn ON.
A pause is sometimes required when
making calls using a PBX or long
distance service.
Example: If you need to dial the line
access number 9 when making outside
calls with a PBX:
Dial a phone number.
R Speak alternately with the other
party.
R If you have misdialed, press
MSP-PHONEN and start again
from step 1.
1
Lift the handset or press
MSP-PHONEN.
3
When you finish talking, press
MSP-PHONEN.
R Status indicator light will turn ON
after pressing MSP-PHONEN.
R Status indicator light will turn OFF.
Note:
2
3
M9N ® MPAUSEN
R For best performance, use the
speakerphone in a quiet environment.
If necessary, adjust the speaker
volume.
R You can switch to the handset by
lifting it up. To switch back to the
speakerphone, press MSP-PHONEN
and place the handset on the cradle.
Dial the phone number.
Note:
R A 3.5 second pause is inserted each
time MPAUSEN is pressed. Repeat as
needed to create longer pauses.
Answering calls
Adjusting the handset or the speaker
volume
When a call is being received, the unit
rings and the ringer indicator flashes
quickly. You can answer the call by
simply lifting the handset.
Press VOL.MDN or VOL.MCN repeatedly
while talking.
R After hanging up, the volume level will
be saved.
Using the speakerphone
To redial the last number dialed (32
digits max.)
1
2
MSP-PHONEN
R Status indicator light will turn ON.
1
Lift the handset or press
MSP-PHONEN.
When you finish talking, press
MSP-PHONEN.
R Status indicator light will turn ON
after pressing MSP-PHONEN.
R Status indicator light will turn OFF.
8
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Making/Answering Calls
Note:
2
To release hold, lift the handset if
the handset is on the cradle.
OR
Press MHOLD/MODEN if the handset
is off the cradle.
R The ringer indicator will flash when
– a telephone number is dialed using
another phone which is in PULSE
mode, or
OR
– someone picks up or hangs up
another phone connected to the
same phone line.
Press MSP-PHONEN if using the
speakerphone.
This is normal.
Note:
R If another phone is connected to the
same line, you can also take the call
by lifting the handset.
Adjusting the unit ringer volume
You can select the ringer volume to
HIGH, LOW or OFF. The default setting
is HIGH.
To turn the music on/off
1
2
Lift the handset.
MPROGRAMN
R Status indicator light will start
double flashing at an interval.
3
4
MHOLD/MODEN ® M4N
To select ON, press M1N.
or
To select OFF, press M2N.
5
6
MPROGRAMN
R A long beep sounds.
R Status indicator light will turn OFF.
OFF
HIGH
LOW
RINGER
When finished, hang up.
Mute
While mute is turned on, you can hear
the other party, but the other party
cannot hear you.
Useful features during
a call
1
During an outside call, press
MMUTEN.
Hold
This feature allows you to put an outside
call on hold.
R Status indicator light will start
flashing quickly.
1
Press MHOLD/MODEN during an
outside call.
2
To return to the conversation, press
MMUTEN.
R If using the handset, you can
place it on the cradle.
R Status indicator light will start
flashing slowly.
R During the hold, both party will
hear music.
R Status indicator light will stop
flashing.
Flash
MFLASHN allows you to use the special
features of your host PBX such as
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Making/Answering Calls
transferring an extension call, or
Note:
accessing optional telephone services.
R Please contact your service provider/
telephone company for details and
availability of this service in your area.
Flash time
The flash time depends on your
telephone exchange or host PBX. The
default setting is 600ms.
Temporary tone dialing (for
rotary/pulse service users)
1
2
Lift the handset.
You can temporarily switch the dialing
mode to tone when you need to access
touch-tone services (for example,
answering services, telephone banking
services, etc.). Press MGN (TONE)
before entering access numbers which
require tone dialing.
MPROGRAMN
R Status indicator light will start
double flashing at an interval.
3
4
MHOLD/MODEN ® M2N
Press M0N to M9N or MGN to select the
desired setting.
M1N:
M2N:
M3N:
80ms
90ms
100ms
Dial lock
This feature prohibits making outside
calls. The default setting is OFF.
M4N:
110ms
M5N:
160ms
M6N:
200ms
M7N:
M8N:
M9N:
Important:
250ms
300ms
400ms
R When dial lock or call restriction
(page 15) is turned on, only phone
number stored in the memory of the
MEMERGENCYN can be dialed (only 1
one-touch dial).
R When dial lock is turned on, you can
still adjust the handset volume and
answer the second call by pressing
MFLASHN.
MGN:
600ms
M0N:
700ms
5
6
MPROGRAMN
R A long beep sounds.
R Status indicator light will turn OFF.
When finished, hang up.
R When dial lock is turned on, you
cannot store or erase the emergency
numbers in the MEMERGENCYN.
For call waiting service users
To use call waiting, you must first
subscribe to the call waiting service of
your service provider/telephone
company. This feature allows you to
receive calls while you are already
talking on the phone. If you receive a
call while on the phone, you will hear a
call waiting tone.
To turn the dial lock on/off
1
2
Lift the handset.
M DIAL LOCK/EXITN
R Status indicator light will start
double flashing at an interval.
1
Press MFLASHN to answer the 2nd
call.
3
Enter the unit password (default:
1111) ® M DIAL LOCK/EXITN
R A long beep sounds.
2
To switch between calls, press
MFLASHN.
R Status indicator light will turn OFF.
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Making/Answering Calls
R If you have entered the wrong
password, error beep will sound.
Repeat from step 2.
4
When finished, hang up.
Note:
R If dial lock is turned on, pressing the
dial button will cause an error beep to
sound.
11
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One-Touch Dialer
or call restriction (page 15) is turned
on.
One-touch dialer
You can store up to 20 phone numbers
in the one-touch dial buttons (10
numbers in UPPER memory locations
and 10 numbers in LOWER memory
locations). Do not press any one-touch
dial buttons before storing to prevent
misoperation.
Erasing a stored number
1
2
Lift the handset.
R Status indicator light will start
double flashing at an interval.
3
4
Press the one-touch dial button.
R A long beep sounds.
R Status indicator light will turn OFF.
Note:
R If a phone number is stored in a
one-touch dial button which already
contains a phone number, the old
number will be erased.
When finished, hang up.
Dialing a stored number
1
Lift the handset or press
MSP-PHONEN.
R Status indicator light will turn ON
after pressing MSP-PHONEN.
UPPER memory locations
Storing phone numbers
2
3
Press the one-touch dial button.
1
2
Lift the handset.
When you finish talking, place the
handset on the cradle or press
MSP-PHONEN.
R Status indicator light will turn OFF
after pressing MSP-PHONEN.
MPROGRAMN
R Status indicator light will start
double flashing at an interval.
3
Enter a phone number up to 32
digits.
R If a pause is required for dialing,
press MPAUSEN. A pause stored
in a phone number counts as one
digit.
R If a wrong number is entered,
press M DIAL LOCK/EXITN and
repeat step 2.
LOWER memory locations
Storing phone numbers
1
2
Lift the handset.
MPROGRAMN
R Status indicator light will start
double flashing at an interval.
4
5
Press a one-touch dial button.
R A long beep sounds.
R Status indicator light will turn OFF.
3
4
Enter a phone number up to 32
digits.
R If a pause is required for dialing,
press MPAUSEN. A pause stored
in a phone number counts as one
digit.
R If a wrong number is entered,
press M DIAL LOCK/EXITN and
repeat step 2.
When finished, hang up.
Note:
R We recommend you program an
emergency number in the
MEMERGENCYN.
R Emergency number is number stored
in the MEMERGENCYN that can be
dialed even when dial lock (page 10)
MAUTO/LOWERN ® Press a
one-touch dial button.
R A long beep sounds.
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One-Touch Dialer
R Status indicator light will turn OFF.
Index card
5
When finished, hang up.
Use the index card to record the names/
phone numbers stored to the one-touch
dial buttons.
Erasing a stored number
1
2
Lift the handset.
MPROGRAMN
R Status indicator light will start
double flashing at an interval.
3
MAUTO/LOWERN ® Press the
one-touch dial button.
R A long beep sounds.
R Status indicator light will turn OFF.
4
When finished, hang up.
Cover
Dialing a stored number
Index
Card
1
Lift the handset or press
MSP-PHONEN.
R Status indicator light will turn ON
after pressing MSP-PHONEN.
2
3
MAUTO/LOWERN ® Press the
one-touch dial button.
When you finish talking, place the
handset on the cradle or press
MSP-PHONEN.
R Status indicator light will turn OFF
after pressing MSP-PHONEN.
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Speed Dialer
3
4
MAUTO/LOWERN ® Press a
memory station number (M0N to M9N)
for the phone number to be erased.
R A long beep sounds.
Speed dialer
You can store up to 10 numbers in the
memory stations. The dialing buttons
M0N to M9N function as memory station
numbers. Do not press any memory
stations before storing to prevent
misoperation.
R Status indicator light will turn OFF.
When finished, hang up.
Dialing a stored number
1
Lift the handset or press
MSP-PHONEN.
Note:
R If a phone number is stored in a
dialing button which already contains
a phone number, the old number will
be erased.
R Status indicator light will turn ON
after pressing MSP-PHONEN.
2
3
MAUTO/LOWERN ® Press the
memory station number (M0N to M9N).
When you finish talking, place the
handset on the cradle or press
MSP-PHONEN.
R Status indicator light will turn OFF
after pressing MSP-PHONEN.
Storing phone numbers
1
2
Lift the handset.
MPROGRAMN
R Status indicator light will start
double flashing at an interval.
3
Enter a phone number up to 32
digits.
R If a pause is required for dialing,
press MPAUSEN. A pause stored
in a phone number counts as one
digit.
R If a wrong number is entered,
press M DIAL LOCK/EXITN and
repeat step 2.
4
5
MAUTO/LOWERN ® Press a
memory station number (M0N to M9N).
R A long beep sounds.
R Status indicator light will turn OFF.
When finished, hang up.
Note:
R We recommend you make a note of
which phone numbers are stored in
which dial keys.
Erasing a stored number
1
2
Lift the handset.
MPROGRAMN
R Status indicator light will start
double flashing at an interval.
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Special Programming
3
4
MHOLD/MODEN ® M1N
R If you have not changed the unit
password (default: 1111), go to
step 5.
Call restriction
You can restrict the unit from dialing
phone numbers beginning with specified
digit(s) (1 digit or 2 digits). Phone
numbers with the restricted leading
digits cannot be dialed out, except the
emergency number (#) stored in the
one-touch dial and speed dial.
Enter the unit password ®
MPROGRAMN
R A beep sounds.
R If you have entered the wrong
password, error beep will sound.
Enter the correct password ®
MPROGRAMN
Note:
R When call restriction is turned on, you
cannot store or erase the emergency
numbers in the MEMERGENCYN.
5
6
MGN ® MPROGRAMN
R A long beep sounds.
R Status indicator light will turn OFF.
When finished, hang up.
Setting the call restriction
1
2
Lift the handset.
MPROGRAMN
R Status indicator light will start
double flashing at an interval.
Changing the unit
password
Important:
3
4
MHOLD/MODEN ® M1N
R If you have not changed the unit
password (default: 1111), go to
step 5.
If you change the password, please
make note of your new password. The
unit will not reveal the password to you.
If you forget your password, consult your
nearest Panasonic service center.
Enter the unit password ®
MPROGRAMN
R A beep sounds.
1
2
Lift the handset.
R If you have entered the wrong
password, error beep will sound.
Enter the correct password ®
MPROGRAMN
MPROGRAMN
R Status indicator light will start
double flashing at an interval.
3
4
MHOLD/MODEN ® M5N
5
6
Enter the number(s) (1 digit or 2
digits) you want to restrict (M0N to
M9N) ® MPROGRAMN
R A long beep sounds.
R Status indicator light will turn OFF.
Enter the current 4-digit password
(default: 1111) ® MPROGRAMN
R A beep sounds.
R If you have entered the wrong
password, error beep will sound.
Enter the correct password ®
MPROGRAMN
When finished, hang up.
Erasing the restricted number
5
6
Enter the new 4-digit password ®
MPROGRAMN
R A long beep sounds.
1
2
Lift the handset.
MPROGRAMN
R Status indicator light will start
double flashing at an interval.
R Status indicator light will turn OFF.
When finished, hang up.
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Useful Information
Optional headset
Plugging the optional headset into the unit allows a hands-free phone conversation.
Please use only a Panasonic KX-TCA94EX.
Connecting the optional headset to the unit
Connect the optional headset to the headset jack as shown below.
Headset
Jack
If you want to have a normal conversation, disconnect the headset.
Making/answering calls
1
Press MHEADSETN to make or answer a call.
R Status indicator light will turn ON.
2
3
Dial the phone number.
When you finish talking, press MHEADSETN.
R Status indicator light will turn OFF.
To adjust the headset receiver volume (4 levels)
While using the headset, press VOL.MDN or VOL.MCN.
R During a conversation using the headset, you cannot switch the call to the handset
by lifting it off the cradle.
R If you disconnect the optional headset during a conversation with the handset on
the cradle, the call will be switched to the speakerphone.
R During a conversation using the speakerphone, you can switch the call to the
headset by connecting the headset.
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Useful Information
Desk mount setup
This unit can be used in 2 positions.
Low desk position (default)
High desk position
– You can adjust the wall mount adaptor to slope this unit.
Changing to the high position
1. Press the tab in the direction of the
arrow (A), then remove the adaptor
(B).
2. To attach the adaptor to high ( ),
push it in the direction of arrows ((A)
and (B)) as shown.
2
1
1
2
1
1
2
A1
1
2
2
2
1
1
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Useful Information
Wall mount setup
The unit can be mounted on a wall by changing the wall mount adaptor’s position.
Note:
R Make sure that the wall and the fixing method are strong enough to support the
weight of the unit.
1
2
Pull down the handset hook until it locks, so the tabs holds the handset.
Press the tabs in the direction of the arrows (A), then remove the wall mount
adaptor (B).
2
2
1
1
1
1
Low desk position
High desk position
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Useful Information
3
Turn the adaptor. Tuck the telephone line cord inside the wall mount adaptor.
Insert the lower tabs of the adaptor into the unit’s bottom slots (A), then insert by
pushing down the levers of the adaptor into the upper slots (B).
2
2
1
1
4
Drive screws (not included) into the wall using the wall template below. Connect
the telephone line cord. Mount the unit, and then slide it down.
Screws
8.3 cm
Hooks
To single-line
telephone jack
To temporary set the handset down during a
conversation, place it as shown in this picture.
Wall Template
8.3 cm
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Useful Information
Troubleshooting
General use
Problem
Cause/solution
The unit does not work.
The unit does not ring.
R Check the connections (page 7).
R The RINGER selector is set to OFF. Set to HIGH
or LOW (page 9).
R Make sure the unit is not in programming mode.
You cannot dial.
R Check the dial tone. If there is no dial tone, check
R The dialing mode may be set incorrectly. Change
the settings (page 7).
R Dial lock is turned on. To turn it off, see page 10.
R MPROGRAMN or M DIAL LOCK/EXITN may have
been pressed. Hang up the handset and try again.
The other party suddenly
cannot hear your voice
during a conversation.
R MMUTEN may have been pressed during the
conversation.
Both party suddenly
cannot hear each other
during a conversation.
R MPROGRAMN or M DIAL LOCK/EXITN may have
been pressed. It will cause status indicator to
double flashing. Press M DIAL LOCK/EXITN to exit.
You cannot store a phone
number in memory.
R Confirm the handset is off the cradle.
digits long, or the entered number and the
previously stored number will be cleared.
R When using the dial lock (page 10) or call
restriction (page 15), you cannot store emergency
number in the MEMERGENCYN.
Status indicator is keep
blinking.
R The unit is in programming mode. If it is left for
over 60 seconds, busy tone will be heard.
To exit:
– place the handset on the cradle if using handset.
– press MSP-PHONEN if using the speakerphone.
How to exit the program
setting?
R Place the handset on the cradle or press
MSP-PHONEN.
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Useful Information
Liquid damage
Problem
Cause/solution
Liquid or other form of
moisture has entered the
unit.
R Disconnect the telephone line cord from the unit.
Leave the unit to dry for at least 3 days. After the
unit is completely dry, reconnect the telephone line
cord.
Caution:
R To avoid permanent damage, do not use the microwave oven to speed up the
drying process.
21
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Index
Index
A
Accessory information: 3
Answering calls: 8
C
Call restriction: 15
Changing the unit password: 15
Connections: 7
Controls: 6
D
F
Desk mount setup: 17
Dial lock: 10
Flash: 9
Flash time: 10
H
Hold: 9
Index card: 13
L
M
LOWER memory locations: 12
Making calls: 8
Mute: 9
O
P
S
T
One-touch dialer: 12
Optional headset: 16
service users): 8
Specifications: 5
Speed dialer: 14
pulse service users): 10
Troubleshooting: 20
U
UPPER memory locations: 12
W
22
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Notes
23
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Hotline Tel. No.: 2313 0666
Sole Agent for Hong Kong & Macau:
Shun Hing Technology Co., Ltd.
Block B, 9/F., Peninsula Centre 67 Mody Road Tsimshatsui East Kowloon,
Hong Kong
Tel: 2313 0888
Hotline: 2313 0666
Fax: 2368 8068
Email address: [email protected]
Panasonic System Networks Co., Ltd.
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
© Panasonic System Networks Malaysia Sdn. Bhd. 2012
*TS840MX*
*TS840MX*
PNQX5617ZA PSNM0712NE0
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