Panasonic Answering Machine KX TG6700 User Manual

Operating Instructions  
5.8 GHz Expandable Digital Cordless  
Answering System  
Model No.  
KX-TG6700  
5.8 GHz Expandable Digital Cordless  
Answering System with Two Handsets  
Model No.  
KX-TG6702  
Model shown is KX-TG6700.  
This unit is compatible with Caller ID. To use this feature, you must subscribe to  
the appropriate service offered by your telephone service provider.  
Charge the handset battery for 7 hours before initial use.  
Please read these Operating Instructions before using the unit and save for  
future reference.  
For assistance, visit our website:  
http://www.panasonic.com/phonehelp for customers in the U.S.A. or Puerto  
Rico.  
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Introduction  
Introduction  
Thank you for purchasing a Panasonic cordless telephone.  
We recommend keeping a record of the following information for future reference.  
Serial No.  
Date of purchase  
(found on the bottom of the base unit)  
Name and address of dealer  
Attach your purchase receipt here.  
Notable differences between KX-TG6700 and KX-TG6702  
These operating instructions can be used for the following models:  
KX-TG6700 features a handset.  
KX-TG6702 features 2 handsets.  
Important:  
L References in these operating instructions to “a charger” or “other handsets” are for  
accessory handset users and KX-TG6702 users only. See “Expanding your phone  
system” on page 5.  
KX-TG6700  
KX-TG6702  
2 handsets  
3
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Introduction  
Accessory information  
Included accessories  
No. Accessory item  
Quantity  
Order number  
KX-TG6700 KX-TG6702  
1
2
AC adaptor  
PQLV207Z  
1
1
2
1
4-wire telephone line cord with  
green plugs  
PQJA10088Z  
3
2-wire telephone line cord with  
transparent plugs  
PQJA10075Z  
1
1
4
5
6
Battery  
HHR-P105  
1
1
2
2
1
*1  
Handset cover  
PQYNTG6700BR  
PQLV30043ZB  
Charger  
1
2
3
4
5
6
*1 The handset cover comes attached to the handset.  
4
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Introduction  
Additional/replacement accessories  
Accessory item  
Order number  
Rechargeable nickel metal HHR-P105  
hydride (Ni-MH) battery  
Headset  
KX-TCA60, KX-TCA86, KX-TCA88HA, KX-TCA91,  
KX-TCA92, KX-TCA93, KX-TCA94, KX-TCA95, or  
KX-TCA98  
Belt clip  
PQKE10457Z2  
Wall-mounting adaptor for PQKL10078Z2  
base unit  
T-adaptor  
KX-J66  
KX-J42  
2-line splitter  
Note:  
L You can expand your phone system by registering additional compatible Panasonic  
units (page 5).  
Sales and support information  
L To order additional/replacement accessories, call 1-800-332-5368.  
L TTY users (hearing or speech impaired users) can call 1-866-605-1277.  
Expanding your phone system  
You can expand the phone system by registering the accessory handsets to a single base  
unit.  
Handset (optional): KX-TGA670  
5.8 GHz expandable  
digital cordless  
handset:  
Max. 8 (including  
handset(s) sold with  
KX-TG6700 or KX-  
TG6702 base unit)  
5
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Introduction  
risk of fire or electric shock. Never spill  
any liquid on the product.  
Important safety  
instructions  
11. To reduce the risk of electric shock, do  
not disassemble the product. Take the  
product to an authorized service center  
when service is required. Opening or  
removing covers may expose you to  
dangerous voltages or other risks.  
Incorrect reassembly can cause  
electric shock when the product is  
subsequently used.  
12. Unplug the product from power outlets  
and take to an authorized service  
center when the following conditions  
occur:  
When using the product, basic safety  
precautions should always be followed to  
reduce the risk of fire, electric shock, or  
personal injury.  
1. Read all instructions carefully.  
2. Follow all warnings and instructions  
marked on the product.  
3. Unplug the product from power outlets  
before cleaning. Do not use liquid or  
aerosol cleaners. Use a moist cloth for  
cleaning.  
4. Do not use the product near water, for  
example near a bathtub, wash bowl,  
kitchen sink, etc.  
5. Place the product securely on a stable  
surface. Serious damage and/or injury  
may result if the product falls.  
6. Do not cover slots and openings on the  
product. They are provided for  
ventilation and protection against  
overheating. Never place the product  
near radiators, or in a place where  
proper ventilation is not provided.  
7. Use only the power source marked on  
the product. If you are not sure of the  
type of power supplied to your home,  
consult your dealer or local power  
company.  
A. When the power cord is damaged  
or frayed.  
B. If liquid has been spilled into the  
product.  
C. If the product has been exposed to  
rain or water.  
D. If the product does not work  
normally by following the operating  
instructions. Adjust only controls  
covered by the operating  
instructions. Improper adjustment  
may require extensive work by an  
authorized service center.  
E. If the product has been dropped or  
physically damaged.  
F. If the product exhibits a distinct  
change in performance.  
13. During thunderstorms, avoid using  
telephones except cordless types.  
There may be a remote risk of an  
electric shock from lightning.  
14. Do not use the product to report a gas  
leak, when in the vicinity of the leak.  
8. Do not place objects on the power  
cord. Install the product where no one  
can step or trip on the cord.  
9. Do not overload power outlets and  
extension cords. This can result in the  
risk of fire or electric shock.  
10. Never push any objects through slots  
in the product. This may result in the  
SAVE THESE  
INSTRUCTIONS  
6
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Introduction  
L Charge the battery(ies) provided, or  
CAUTION:  
identified for use with the product only, in  
accordance with the instructions and  
limitations specified in this manual.  
Installation  
L Never install telephone wiring during a  
lightning storm.  
L Never install telephone jacks in wet  
locations unless the jack is specifically  
designed for wet locations.  
WARNING:  
L To prevent the risk of fire or electrical  
shock, do not expose the product to rain  
or any type of moisture.  
L Never touch uninsulated telephone  
wires or terminals unless the telephone  
line has been disconnected at the  
network interface.  
L Unplug the product from power outlets if  
it emits smoke, an abnormal smell, or  
makes an unusual noise. These  
conditions can cause fire or electric  
shock. Confirm that smoke has stopped  
emitting and contact the Panasonic Call  
Center at 1-800-211-PANA (1-800-211-  
7262).  
L Use caution when installing or modifying  
telephone lines.  
L Do not touch the plug with wet hands.  
L The AC adaptor is used as the main  
disconnect device. Ensure that the AC  
outlet is installed near the product and is  
easily accessible.  
Medical  
L Consult the manufacturer of any  
personal medical devices, such as  
pacemakers or hearing aids, to  
Battery  
To reduce the risk of fire or injury to  
persons, read and follow these  
instructions.  
determine if they are adequately  
shielded from external RF (radio  
frequency) energy. (The product  
L Use only the battery(ies) specified.  
L Do not dispose of the battery(ies) in a  
fire. They may explode. Check with local  
waste management codes for special  
disposal instructions.  
operates in the frequency range of 5.76  
GHz to 5.84 GHz, and the power output  
is 200 mW (max.).) Do not use the  
product in health care facilities if any  
regulations posted in the area instruct  
you not to do so. Hospitals or health care  
facilities may be using equipment that  
could be sensitive to external RF energy.  
L Do not open or mutilate the battery(ies).  
Released electrolyte is corrosive and  
may cause burns or injury to the eyes or  
skin. The electrolyte may be toxic if  
swallowed.  
L Exercise care when handling the  
battery(ies). Do not allow conductive  
materials such as rings, bracelets or  
keys to touch the battery(ies), otherwise  
a short circuit may cause the battery(ies)  
and/or the conductive material to  
overheat and cause burns.  
7
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Introduction  
L The product should be kept away from  
heat sources such as heaters, kitchen  
stoves, etc. It should not be placed in  
rooms where the temperature is less  
than 5 °C (41 °F) or greater than 40 °C  
(104 °F). Damp basements should also  
be avoided.  
For best performance  
Base unit location/avoiding noise  
The base unit and other compatible  
Panasonic units use radio waves to  
communicate with each other.  
For maximum distance and noise-free  
operation, we recommend the following:  
L The maximum calling distance may be  
shortened when the product is used in  
the following places: Near obstacles  
such as hills, tunnels, underground, near  
metal objects such as wire fences, etc.  
L Placing the product away from electrical  
appliances.  
L Placing the base unit in a HIGH and  
CENTRAL location with no obstructions  
such as walls.  
L Operating the product near 5.8 GHz  
electrical appliances may cause  
interference. Move away from the  
electrical appliances.  
L Raising the antennas vertically.  
L If you use the handset near a microwave  
oven which is being used, noise may be  
heard. Move away from the microwave  
oven and closer to the base unit.  
Routine care  
L Wipe the outer surface of the product  
with a soft moist cloth. Do not use  
benzine, thinner, or any abrasive  
powder.  
L If you use the handset near another  
cordless phone’s base unit, noise may  
be heard. Move away from the other  
cordless phone’s base unit and closer to  
your base unit.  
Environment  
L Keep the product away from electrical  
noise generating devices, such as  
fluorescent lamps and motors.  
L The product should be kept free from  
excessive smoke, dust, high  
temperature, and vibration.  
L The product should not be exposed to  
direct sunlight.  
L Do not place heavy objects on top of the  
product.  
L When you leave the product unused for  
a long period of time, unplug the product  
from the power outlet.  
8
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Preparation  
Setting up the base unit  
Overview  
1 Connect the AC adaptor.  
2 Connect the telephone line cord.  
Refer to one of the following methods depending on your situation.  
L To connect to a 2-line telephone jack: page 10  
L To connect to 2 single-line telephone jacks: page 10  
L To connect to a single-line telephone jack: page 10  
For DSL service subscribers:  
L To connect to a 2-line telephone jack: page 11  
L To connect to 2 single-line telephone jacks: page 11  
Connecting the AC adaptor  
Connect the AC adaptor, then raise the antennas.  
L Use only the included Panasonic AC adaptor PQLV207.  
(120 V AC, 60 Hz)  
Hook  
Note:  
L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel  
warm during use.)  
L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet.  
Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the  
adaptor may cause it to become disconnected.  
L The unit will not work during a power failure. We recommend connecting a corded  
telephone to the same telephone line or to the same telephone jack using a Panasonic  
T-adaptor (page 5).  
9
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Preparation  
Connecting the telephone line cord  
Connect the telephone line cord until it clicks into the telephone jack.  
To connect to a 2-line telephone jack  
4-wire telephone line cord with green plugs  
To 2-line telephone jack (RJ14C)  
To connect to 2 single-line telephone jacks  
4-wire telephone line cord  
with green plugs  
To single-line telephone jacks (RJ11C)  
Line 2  
2-wire telephone line cord  
with transparent plugs  
Line 1  
To connect to a single-line telephone jack  
2-wire telephone line cord with transparent plugs  
To single-line  
telephone jack (RJ11C)  
Note:  
L Make sure you connect the telephone line cord into LINE1/2 telephone jack.  
10  
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Preparation  
If you subscribe to a DSL service  
Please attach a noise filter (contact your DSL provider) to the telephone line between the  
base unit and the telephone line jack in the event of the following:  
– Noise is heard during conversations.  
– Caller ID features (page 32) do not function properly.  
To connect to a 2-line telephone jack  
For this connection, please purchase a Panasonic 2-line splitter (page 5).  
Example: DSL line is line 2  
To 2-line telephone jack (RJ14C)  
LINE 1 LINE 2  
2-line  
splitter  
4-wire telephone line cord  
with green plugs  
2-wire telephone line cord  
with transparent plugs  
Noise filter  
To connect to 2 single-line telephone jacks  
Example: DSL line is line 2  
4-wire telephone line cord  
with green plugs  
To single-line telephone  
jacks (RJ11C)  
Line 2  
Noise filter  
Line 1  
2-wire telephone line cord with transparent plugs  
11  
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Preparation  
Battery installation/replacement  
Setting up the handset  
1 Press the notch of the handset cover  
firmly, and slide it in the direction of the  
arrow.  
Connecting the charger  
(KX-TG6702 only)  
L Use only the included Panasonic AC  
L If necessary, remove the old battery.  
adaptor PQLV207.  
(120 V AC, 60 Hz)  
Bottom of  
the charger  
2 Insert the battery (A), and press it  
down until it snaps into position (B).  
Then close the handset cover (C, D).  
Hooks  
B
Fasten the AC adaptor cord to prevent  
it from being disconnected.  
C
A
D
Note:  
L The AC adaptor must remain connected  
at all times. (It is normal for the adaptor  
to feel warm during use.)  
Important:  
L Use only the rechargeable Panasonic  
battery noted on page 5.  
L The AC adaptor should be connected to  
a vertically oriented or floor-mounted AC  
outlet. Do not connect the AC adaptor to  
a ceiling-mounted AC outlet, as the  
weight of the adaptor may cause it to  
become disconnected.  
Attention:  
A nickel metal hydride battery that is  
recyclable powers the product you have  
purchased.  
12  
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Preparation  
Please call 1-800-8-BATTERY (1-800-  
822-8837) for information on how to  
recycle this battery.  
Note:  
L If you want to use the handset  
immediately, charge the battery for at  
least 15 minutes.  
Battery charge  
L To ensure that the battery charges  
properly, clean the charge contacts of  
the handset, base unit, and charger with  
a soft, dry cloth once a month. Clean  
more often if the unit is subject to the  
exposure of grease, dust, or high  
humidity.  
Place the handset on the base unit or  
charger for 7 hours before initial use.  
While charging, the charge indicator on the  
handset lights in amber. When the battery  
is fully charged, “Charge completed” is  
displayed.  
Battery level  
Base unit  
Battery icon Battery level  
1
2
3
Fully charged  
Medium  
Low  
Flashing: needs to be  
recharged.  
4
Empty  
Note:  
L When the battery needs to be charged,  
the handset beeps intermittently during  
use.  
Charger (KX-TG6702 only)  
13  
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Preparation  
Panasonic battery performance  
Wall mounting for charger  
(KX-TG6702 only)  
Operation  
Operating time  
While in use  
(talking)  
Up to 5 hours  
Up to 7 days  
Up to 3 hours  
1 Drive the screws (not included) into the  
wall using the wall mount template as a  
guide.  
While not in use  
(standby)  
25.4 mm  
(1 inch)  
While using the  
clarity booster  
feature (page 25)  
Note:  
Screws  
L Battery operating time may be  
shortened over time depending on  
usage conditions and surrounding  
temperature.  
(120 V AC, 60 Hz)  
2 Mount the charger (A), then slide it  
down (B) and to the right (C) until it is  
secure.  
L Battery power is consumed whenever  
the handset is off the base unit or  
charger, even when the handset is not in  
use. Hence the longer you leave the  
handset off the base unit or charger, the  
less time you may actually talk using the  
handset.  
A
B
L After the handset is fully charged,  
displaying “Charge completed”, it  
may be left on the base unit or charger  
without any ill effect on the battery.  
C
L The battery level may not be displayed  
correctly after you replace the battery. In  
this case, place the handset on the base  
unit or charger and let charge for 7  
hours.  
Wall mount template for the charger  
25.4 mm  
(1 inch)  
14  
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Preparation  
Controls  
Base unit  
A B  
C
D E  
F
G H  
N O  
N
LINE  
1
LINE2  
I
J
K L M  
P
Q
RS T U  
V
W X Y Z  
A {ERASE}  
B {MEMO}  
C Display  
N Antenna  
O Speaker  
P Charge contacts  
Q {*} (TONE)  
D {GREETING CHECK}  
E {GREETING REC} (Recording)  
F {LINE SELECT}  
G {ANSWER ON}  
R {PAUSE} {REDIAL}  
S {FLASH} {CALL WAIT}  
T {MUTE}  
H {MESSAGE}  
U {SP-PHONE} (Speakerphone)  
SP-PHONE indicator  
I {LINE1}  
LINE1 indicator  
V MIC (Microphone)  
J {LINE2}  
W Navigator key ({^} {V} {<} {>})  
X {AUTO} {PROGRAM}  
Y {CONF} (Conference)  
Z {HOLD}  
LINE2 indicator  
K {STOP}  
L IN USE indicator  
M {TRANSFER} {INTERCOM}  
15  
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Preparation  
L Receiver  
Handset  
M Display  
N {OFF}  
O {MENU}  
P {HOLD} {INTERCOM}  
K
L
M
Using the navigator key  
The handset navigator key can be used to  
navigate through menus and to select  
items shown on the display, by pressing  
{^}, {V}, {<}, or {>}.  
A
B
{^}  
C
D
E
F
G
N
O
{<}  
{>}  
{V}  
Handset soft keys  
The handset features 3 soft keys. By  
pressing a soft key, you can select the  
function displayed directly above it.  
P
H
I
J
LINE1 LINE2 REDIAL  
A Speaker  
B Soft keys  
C Headset jack  
D {C} (TALK)  
E Navigator key ({^} {V} {<} {>})/  
SEARCH ({^} {V})  
F {s} (SP-PHONE)  
G {*} (TONE)  
H {FLASH} {CALL WAIT}  
I Microphone  
J Charge contacts  
K Charge indicator  
Ringer indicator  
Message indicator  
16  
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Preparation  
Handset display items  
Displays  
Displayed Meaning  
item  
Base unit display items  
W
Voice enhancer is on.  
Displayed Meaning  
item  
1
Battery level  
k
l
The line is in use.  
Flashing:  
E
Flashes when the date and  
time need to be set.  
– the call is put on hold on  
that line.  
Indicates the selected  
line(s) for the answering  
system or ringer setting.  
Flashing: the answering  
system is answering a call  
or playing a message on  
the line.  
LINE 1  
LINE 2  
– the answering system is  
answering a call on that  
line.  
Flashing rapidly: a call is  
being received on that line.  
SP  
Speaker is on.  
E
L1  
Flashes when message  
memory is full.  
PRIV.  
Call privacy mode is on.  
Example: Handset’s extension  
number.  
Indicates the line 1 ringer  
on the base unit is off.  
!
L2  
Indicates the line 2 ringer  
on the base unit is off.  
E
Greeting or memo  
message recording error  
9@  
Answering system is in  
greeting only mode (caller  
message cannot be  
recorded). It is displayed  
when you turn the  
answering system on.  
Example: Handsetnumber:displayed  
H1  
when the base unit is on  
intercom call, monitoring,  
or monitored by a handset.  
H
P
Paging all handsets  
Base unit is in  
programming mode.  
17  
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Preparation  
Symbols used in these operating instructions  
Symbol  
Meaning  
{ }: button name/soft key name  
The words in the brackets indicate button names/  
soft key names on the handset and base unit.  
Example:  
Unit keys: {C}, {OFF}  
Soft keys: {CID}, {C}  
i
Proceed to the next operation.  
Example:  
Ringer tone”  
The words in quotations indicate the menu on the  
display.  
Example:  
1 {MENU} i {0}{2}  
2 Select the desired setting.  
3 {SAVE} i {OFF}  
1 Press {MENU}, then press {0}, {2}.  
2 Press {^} or {V} to select the desired setting.  
3 Press {SAVE}, then press {OFF}.  
Handset:  
{^} {V} {<} {>}  
Press up, down, left, or right on the handset  
navigator key.  
Base unit:  
{^} {V} {<} {>}  
Press up, down, left, or right on the base unit  
navigator key.  
18  
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Preparation  
Date and time  
Setting the unit before  
use  
Set the correct date and time. When you  
play back a message from the answering  
system (page 42), the unit announces the  
day and time it was recorded.  
Important:  
L To program features by scrolling through  
the display menus, see page 35.  
Handset  
1 {MENU} i {4}  
Display language  
2 Enter the current month, day, and year  
by selecting 2 digits for each.  
Example: August 15, 2006  
{0}{8} {1}{5} {0}{6}  
The default setting is “English”.  
Handset  
1 {MENU} i {0}{8}  
2 Select the desired setting.  
3 Enter the current hour and minute (12-  
hour clock format) by selecting 2 digits  
for each.  
3 Press the middle soft key to save. i  
Example: 9:30  
{0}{9} {3}{0}  
{OFF}  
Dialing mode  
4 Press {AM/PM} to select “AM” or “PM”.  
i {SAVE} i {OFF}  
If you cannot make calls, change this  
setting according to your telephone line  
service. The default setting is “Tone”.  
Tone”: For tone dial service.  
Note:  
L If you make a mistake when entering the  
date and time, press {<}, {>}, {^}, or  
{V} to move the cursor, then make the  
correction.  
Pulse”: For rotary pulse dial service.  
Handset  
1 {MENU} i {0}{5}{1}  
2 Select the desired setting. i {SAVE}  
i {OFF}  
19  
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Preparation  
Line selection  
The line selection mode determines which  
line is selected when you press {C} on  
the handset or {SP-PHONE} on the base  
unit. The default setting is “Auto”.  
– “Auto”: When making a call, line 1 is  
selected. If that line is unavailable, line 2  
is selected. When answering a call, the  
ringing line is selected.  
– “Line1”: Line 1 is selected.  
– “Line2”: Line 2 is selected.  
Handset line selection  
Handset  
1 {MENU} i {0}{5}{5}  
2 Select the desired setting. i {SAVE}  
i {OFF}  
Note:  
L You can select a line manually  
regardless of the line selection mode by  
pressing {LINE1} or {LINE2}.  
Base unit line selection  
Handset  
1 {MENU} i {0}{*}{5}  
2 Select the desired setting. i {SAVE}  
i {OFF}  
Note:  
L You can select a line manually  
regardless of the line selection mode by  
pressing {LINE1} or {LINE2}.  
20  
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Making/Answering Calls  
Adjusting the receiver/speaker volume  
Press {^} or {V} repeatedly while talking.  
Making calls  
While one line is in use, you can make or  
answer a call using the other line.  
Making a call using the redial list  
The last 5 phone numbers dialed are  
stored in the redial list.  
Using the handset  
1 {REDIAL}  
1 Lift the handset and dial the phone  
2 Press {^} or {V} to select the desired  
number.  
number.  
L To correct a digit, press {CLEAR}.  
3 {C}  
2 Press {C}.  
L An available line is automatically  
selected and the line number is  
displayed.  
Erasing a number in the redial list  
1 {REDIAL}  
3 When you finish talking, press {OFF} or  
place the handset on the base unit or  
charger.  
2 Press {^} or {V} to select the desired  
number. i {ERASE}  
3 {YES} i {OFF}  
Note:  
L The IN USE indicator on the base unit  
lights while using the handset.  
L You can also select a line by pressing  
{LINE1} or {LINE2} in step 2.  
L To change the line selection, see page  
20.  
Using the speakerphone  
1 Lift the handset, dial the phone number,  
and press {s}.  
L Speak alternately with the other party.  
2 When you finish talking, press {OFF}.  
Note:  
L Use the speakerphone in a quiet  
environment.  
L To switch to the receiver, press {C}.  
21  
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Making/Answering Calls  
Understanding the indicators  
The LINE1 and LINE2 indicators show the  
status of each line as follows.  
Using the base unit  
1 {SP-PHONE}  
L An available line is automatically  
selected and LINE1 or LINE2  
indicator lights.  
Status  
Meaning  
Light off  
Light on  
The line is free.  
The line is in use.  
A call is being received.  
2 Dial the phone number.  
Flashing  
rapidly  
3 When the other party answers, speak  
into the MIC.  
Flashing  
A call is put on hold or the  
answering system is  
answering a call.  
L Speak alternately with the other party.  
4 When you finish talking, press {SP-  
PHONE}.  
Note:  
L You can also select a line by pressing  
{LINE1} or {LINE2} in step 1.  
L Use the speakerphone in a quiet  
environment.  
L While on a call, you can switch from the  
base unit to the handset:  
– Press {LINE1} or {LINE2} on the  
handset, then press {SP-PHONE} on  
the base unit.  
– If the handset is on the base unit,  
simply lift it.  
L To change the line selection, see page  
20.  
Adjusting the speaker volume  
Press {^} or {V} repeatedly while talking.  
Redialing the last number dialed  
{SP-PHONE} i {REDIAL}  
22  
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Making/Answering Calls  
Using the base unit  
Answering calls  
1 {SP-PHONE}  
L The called line is automatically  
Using the handset  
selected.  
1 Lift the handset and press {C} or {s}.  
2 Speak into the MIC.  
L The called line is automatically  
selected.  
3 When you finish talking, press {SP-  
L You can also answer the call by  
pressing any button except navigator  
key or {OFF}. (Any key talk feature)  
PHONE}.  
Note:  
L You can also answer the call by pressing  
{LINE1} or {LINE2} in step 1.  
2 When you finish talking, press {OFF}.  
L To change the line selection, see page  
20.  
Note:  
L You can also answer the call by pressing  
{LINE1} or {LINE2} in step 1.  
L To change the line selection, see page  
Adjusting the ringer volume  
20.  
1 Press {LINE SELECT} repeatedly to  
select the desired line when in standby  
mode.  
Auto talk  
This feature allows you to answer a call by  
simply lifting the handset off the base unit  
or charger. You do not need to press {C}.  
To activate this feature, see page 37.  
L You cannot set the ringer volume for  
both lines at the same time.  
2 Press {^} or {V} repeatedly to select  
the desired volume.  
Temporary ringer off  
L To turn the ringer off, press and hold  
While the handset is ringing for a call, you  
can turn the ringer off temporarily by  
pressing {OFF}.  
{V} until the unit beeps.  
L To stop ringing, press {STOP}.  
23  
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Making/Answering Calls  
Changing the ringer tone  
Useful features during a  
call  
You can change the base unit ringer tone  
heard when an outside call is received.  
There are 4 tones and 4 melodies.  
HOLD button  
This feature allows you to put an outside  
call on hold.  
1 Press {LINE SELECT} repeatedly to  
select the desired line when in standby  
mode.  
L You cannot set the ringer tone for  
both lines at the same time.  
Handset  
1 Press {HOLD} during an outside call.  
2 Within 10 seconds, press {<} or {>}  
repeatedly to select the desired ringer  
tone.  
L To transfer the call to the base unit or  
another handset, continue from step  
2, “Transferring calls”, page 50.  
L To stop ringing, press {STOP}.  
2 Press {HOLD} again.  
Note:  
L To release the hold, press {LINE1} or  
{LINE2} that is flashing on the  
handset.  
L If you subscribe to a distinctive ring  
service (such as IDENTA-RING), select  
a tone (Tone 1 to 4). If you select a  
melody, you will not be able to  
Base unit  
distinguish lines by their ringers.  
Press {HOLD} during an outside call.  
L To release the hold, press {LINE1} or  
{LINE2} that is flashing on the base unit.  
L If you select one of the melody ringer  
patterns, the ringer will continue to  
sound for several seconds if:  
– the caller hangs up before you answer  
the call.  
– another person answers the call using  
another phone connected on the  
same line.  
Note for handset and base unit:  
L If another phone is connected to the  
same line (page 10), you can also take  
the call by lifting its handset.  
L If a call is kept on hold for more than 6  
minutes, an alarm tone starts to sound.  
After 4 additional minutes on hold, the  
call is disconnected.  
24  
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Making/Answering Calls  
Press {CALL WAIT} to answer the 2nd  
call after the tone.  
MUTE  
While mute is turned on, you can hear the  
other party, but the other party cannot hear  
you.  
L To switch between calls, press {CALL  
WAIT}.  
Temporary tone dialing (for rotary/  
pulse service users)  
You can temporarily switch the dialing  
mode to tone when you need to access  
touch tone services (for example,  
answering services, telephone banking  
services, etc.).  
Handset  
To mute your voice, press {MUTE}.  
L To return to the conversation, press  
{MUTE} or {C}.  
Note:  
L {MUTE} is a soft key visible on the  
handset display during a call.  
Press {*} (TONE) before entering access  
numbers which require tone dialing.  
Base unit  
Handset clarity booster  
To mute your voice, press {MUTE}.  
L To return to the conversation, press  
{MUTE} or {SP-PHONE}.  
This feature can improve sound clarity  
when the handset is used in an area where  
there may be interference. During an  
outside call, this feature is turned on  
automatically when necessary. You can  
also turn this feature on or off manually.  
FLASH button  
Pressing {FLASH} allows you to use  
special features of your host PBX such as  
transferring an extension call, or accessing  
optional telephone services such as Call  
Waiting.  
1 Press {MENU} during an outside call.  
2 Press {3} to select “Booster on” or  
Booster off”.  
Note:  
Note:  
L To change the flash time, see page 39.  
L When this feature is turned off manually  
during a call, it does not turn on  
For Call Waiting service users  
To use Call Waiting, you must subscribe to  
Call Waiting service of your telephone  
service provider.  
automatically during the same call.  
L While this feature is turned on;  
– the battery operating time is  
shortened (page 14).  
This feature allows you to receive calls  
while you are already talking on the phone.  
If you receive a call while on the phone,  
you will hear a Call Waiting tone. Please  
contact your telephone service provider for  
details and availability of this service in  
your area.  
– the maximum number of extensions  
that can be used at a time may  
decrease.  
25  
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Making/Answering Calls  
Note for handset and base unit:  
Handset voice enhancer  
L A maximum of 4 parties (including 1 or 2  
outside parties) can join a conversation.  
This feature clarifies the voice of the  
person you are talking to, reproducing a  
more natural-sounding voice that is easier  
to hear and understand.  
Call privacy  
Call privacy allows you to prevent other  
users from joining your conversations with  
outside callers. To allow other users to join  
your conversations, leave this feature off.  
To turn on or off this feature, press {(VE)}  
during an outside call.  
L When this feature is turned on, W is  
displayed.  
Handset  
Note:  
1 Press {MENU} during an outside call.  
L Depending on the condition and quality  
of your telephone line, this feature may  
emphasize existing line noise. If it  
becomes difficult to hear, turn this  
feature off.  
2 Press {2} to select “Privacy on” or  
Privacy off”.  
L When this feature is turned on,  
“PRIV.” is displayed.  
L While you are using both lines  
simultaneously, {(VE)} is not displayed.  
Use the following procedure to turn this  
feature on or off.  
Note:  
L This feature will turn off after you hang  
up the call.  
Press {MENU} during a conversation,  
then press {4} to select “V.E. on” or  
V.E. off”.  
Call share  
This feature allows the handset and base  
unit to join an existing outside call.  
Handset  
To join the conversation, press {LINE1} or  
{LINE2} to select the line that is being  
used by another extension for an outside  
call.  
Base unit  
To join the conversation, press {LINE1} or  
{LINE2} to select the line that is being  
used by another extension for an outside  
call.  
26  
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Making/Answering Calls  
2 Press {LINE2} to make or answer a  
2nd call.  
Using the other line  
during a call  
L To hold the 2nd call, press {HOLD}.  
3 To return to the 1st call (line 1), press  
When a call is being received on the other  
line during a conversation, the interrupt  
tones sound (page 37). k or l on the  
handset, or LINE1 or LINE2 indicator on  
the base unit flashes rapidly. You can  
answer the 2nd call while holding the 1st  
call.  
{LINE1}.  
You can also make a call without ending  
the 1st call.  
Handset  
Example: If you are using line 1  
1 Press {HOLD} 2 times to put the 1st  
call (line 1) on hold.  
2 Press {LINE2} to make or answer a  
2nd call.  
L To hold the 2nd call, press {HOLD} 2  
times.  
3 To return to the 1st call (line 1), press  
{LINE1}.  
Note:  
L If you subscribe to Caller ID, the 2nd  
caller’s information is displayed when a  
call is being received on the other line  
(page 32).  
Base unit  
Example: If you are using line 1  
1 Press {HOLD} to put the 1st call (line 1)  
on hold.  
27  
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Phonebook  
Note:  
L A 3.5 second pause is inserted each  
time {PAUSE} is pressed. Press  
repeatedly to insert longer pauses.  
Handset phonebook  
You can add up to 50 items to the handset  
phonebook and search for phonebook  
items by name.  
Character table for entering names  
Key Character  
Adding items to the handset  
phonebook  
{1}  
{2}  
{3}  
{4}  
{5}  
{6}  
{7}  
{8}  
{9}  
{0}  
{#}  
{*}  
&
a
d
g
j
(
)
,
.
/
1
b
e
h
k
n
q
u
x
c
f
A
D
G
J
B
E
H
K
N
P
U
C
F
I
2
3
4
5
6
R
8
Y
1 {^} or {V} i {C}  
2 {ADD}  
i
l
L
3 Enter the name (max. 16 characters).  
i {NEXT}  
m
p
t
o
r
M
s
O
Q
V
S
Z
7
9
4 Enter the phone number (max. 32  
digits). i {NEXT}  
v
y
T
z
w
0
#
;
W X  
5 {SAVE}  
L To add other items, repeat from step  
Space  
2.  
6 {OFF}  
Note:  
PAUSE button (for PBX/long distance  
service users)  
L To enter another character that is  
located on the same dial key, first press  
{>} to move the cursor to the next  
space.  
A pause is sometimes required when  
making calls using a PBX or long distance  
service. When storing a calling card  
access number and/or PIN in the  
phonebook, a pause is also needed (page  
30).  
For example, if you need to dial the line  
access number “9” when making outside  
calls with a PBX:  
Editing/correcting a mistake  
Press {<} or {>} to move the cursor to the  
character or number you want to erase,  
then press {CLEAR}. Enter the  
appropriate character or number.  
In step 4, press {9}, {PAUSE}, then enter  
the phone number.  
Note:  
L Press and hold {CLEAR} to erase all  
characters or numbers.  
28  
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Phonebook  
Editing items in the handset  
Finding and calling a handset  
phonebook item  
phonebook  
Phonebook items can be searched for  
alphabetically by scrolling through the  
phonebook items or by initial.  
1 Find the desired item (page 29). i  
{EDIT}  
Once you have found the desired item,  
press {C} to dial the number.  
L You can also make a call by pressing  
{CALL}, then pressing {LINE1} or  
{LINE2}.  
2 Edit the name if necessary (page 28).  
i {NEXT}  
3 Edit the phone number if necessary.  
i {NEXT} i {SAVE} i {OFF}  
Searching for a name alphabetically by  
scrolling through all items  
Erasing an item in the handset  
phonebook  
1 {^} or {V} i {C}  
1 Find the desired item (page 29).  
2 Press {^} or {V} to select the desired  
2 {ERASE} i {YES} i {OFF}  
item.  
Searching for a name by initial  
1 {^} or {V} i {C}  
2 Press the dial key ({0} {9}, {#}, or  
{*}) that corresponds to the first letter  
you are searching for (see the character  
table, page 28).  
Example: LISA”  
Press {5} repeatedly to display the first  
phonebook entry starting with the initial  
L” and go to step 3.  
L If there is no item corresponding to  
the letter you selected, the next item  
is displayed.  
3 Press {V} to select the desired item.  
29  
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Phonebook  
Chain dial  
Copying handset phonebook  
items  
You can copy one or all of the phonebook  
items from the handset to the phonebook  
of a compatible Panasonic handset (KX-  
TGA670).  
This feature allows you to dial phone  
numbers in the handset phonebook while  
you are on a call. This feature can be used,  
for example, to dial a calling card access  
number or bank account PIN that you have  
stored in the handset phonebook, without  
having to dial manually.  
Copying an item  
1 Press {MENU} during an outside call.  
1 {MENU} i {#}{1}  
2 Press {1} to select “Phonebook”.  
2 Select the handset to copy to. i  
{NEXT}  
3 Find the desired item (page 29). i  
{CALL}  
3 Press {^} or {V} to select the desired  
item. i {SEND}  
Note:  
L To continue copying another item,  
repeat from step 3.  
L When storing a calling card access  
number and your PIN in the phonebook  
as one phonebook item, press {PAUSE}  
to add pauses after the number and PIN  
as necessary (page 28).  
4 Press {OFF} after the long beep.  
Copying all items  
L If you have rotary or pulse service, you  
need to press {*} before pressing  
{MENU} in step 1 to change the dialing  
mode temporarily to tone.  
1 {MENU} i {#}{2}  
2 Select the handset to copy to. i  
{SEND}  
3 Press {OFF} after the long beep.  
30  
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Base Unit Speed Dialer  
PAUSE button (for PBX/long distance  
service users)  
Base unit speed dialer  
A pause is sometimes required when  
making calls using a PBX or long distance  
service.  
For example, if you need to dial the line  
access number “9” when making outside  
calls with a PBX:  
You can assign one phone number to each  
of the 10 dial keys ({0} {9}) on the base  
unit.  
Adding phone numbers to the  
speed dialer  
In step 2, press {9}, {PAUSE}, then enter  
the phone number.  
Important:  
Note:  
L Before adding phone numbers, make  
L A 3.5 second pause is inserted each  
time {PAUSE} is pressed. Press  
repeatedly to insert longer pauses. “P”  
is displayed when {PAUSE} is pressed.  
L When {*} is pressed, “$” is displayed.  
sure the base unit is not being used.  
1 {PROGRAM}  
2 Enter the phone number (max. 32  
digits).  
When {#} is pressed, “#” is displayed.  
L If a pause is required for dialing,  
press {PAUSE} where needed.  
L If you misdial, press {STOP} and  
repeat from step 1.  
To erase a stored phone number  
1 Press {PROGRAM} 2 times.  
3 {PROGRAM}  
4 Press a dial key ({0} {9}).  
Note:  
2 Press the desired dial key ({0} {9}).  
Calling someone with the speed  
dialer  
L If a phone number is assigned to a dial  
key which already contains a phone  
number, the old number will be erased.  
1 {SP-PHONE} i {AUTO}  
2 Press the desired dial key ({0} {9}).  
Note:  
L We recommend you make a note of  
which phone numbers are stored in  
which dial keys.  
L Speed dial numbers assigned to the  
base unit dial keys can only be dialed  
from the base unit.  
31  
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Caller ID Service  
Private name display  
Using Caller ID service  
When caller information is received and it  
matches a phone number stored in the  
phonebook, the stored name is displayed  
and logged in the caller list.  
This unit is Caller ID compatible. To use  
Caller ID features, you must subscribe to  
Caller ID service of your telephone service  
provider.  
Call Waiting Caller ID display  
If you subscribe to both Caller ID and Call  
Waiting with Caller ID services, the 2nd  
caller’s information is displayed after you  
hear a Call Waiting tone (page 25). Please  
contact your telephone service provider for  
details and availability of this service in  
your area.  
Caller ID features  
When an outside call is being received, the  
calling party’s name and telephone  
number are displayed.  
Caller information for the last 50 different  
callers is logged in the caller list by the  
most recent call to the oldest.  
L Generally caller information is displayed  
from the 2nd ring.  
L If the unit cannot receive caller  
information, the following is displayed:  
– “Out of area”: The caller dialed  
from an area which does not provide  
Caller ID service.  
– “Private caller”: The caller  
requested not to send caller  
information.  
– “Long distance”: The caller called  
you long distance.  
L If the unit is connected to a PBX system,  
caller information may not be received  
properly. Consult your PBX supplier.  
Missed calls  
If a call is not answered, the unit treats the  
call as a missed call. The number of  
missed calls is shown on the handset  
display. This lets you know if you should  
view the caller list to see who called while  
you were out.  
32  
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Caller ID Service  
Editing a caller’s phone number  
before calling back  
Caller list  
You can edit a phone number in the caller  
list by removing its area code and/or the  
long distance code “1”.  
Viewing the caller list and  
calling back  
1 {^} or {V} i {CID}  
1 {^} or {V} i {CID}  
2 Select the desired item. i {CALL}  
2 Press {V} to search from the most  
recent call, or {^} to search from the  
oldest call.  
3 Press {EDIT} repeatedly until the  
phone number is shown in the desired  
format.  
3 {C}  
1 Local phone number  
Note:  
Example:  
321-5555  
L If the indicated line is already being used  
or you want to select the other line,  
press {CALL} in step 3 then select the  
desired line by pressing {LINE1} or  
{LINE2}.  
2 Area code – Local phone number  
Example:  
555-321-5555  
3 1 – Area code – Local phone  
number  
Displayed symbols  
Example:  
1-555-321-5555  
L m and n indicate which line the caller  
information was received from.  
4 {C}  
L If the same caller calls more than once, it  
is displayed with the number of times the  
caller called (“×2” to “×9”). Only the date  
and time of the most recent call is  
stored.  
L A Q is displayed next to items which  
have already been viewed or answered.  
33  
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Caller ID Service  
Caller ID number auto edit  
feature  
Storing caller information into  
the handset phonebook  
Once you call back an edited number, the  
unit will remember the Area Code and  
Format of the Edited Number. Next time  
when someone calls from the same Area  
Code, caller information will be customized  
by the unit as follows:  
1 {^} or {V} i {CID}  
2 Select the desired item. i {SAVE}  
L To edit the number, press {EDIT}  
repeatedly until the phone number is  
shown in the desired format.  
– when the call is being received, the  
Caller ID number will be displayed in the  
same Format as the Edited Number.  
3 {SAVE}  
L If there is the name information for  
– after the call is ended, the telephone  
number of the caller, when reviewed  
from the Caller list, will be displayed in  
the same Format as the Edited Number.  
For example, you can use this feature to  
set the unit to ignore the area code of  
callers in your area code, so that you can  
call these local numbers using caller  
information without dialing the area code.  
To activate this feature, you must edit an  
item in the caller list, then call that number.  
After that, phone numbers from that  
caller’s area code are edited automatically.  
This feature can be turned on or off (page  
37).  
the caller, skip to step 5.  
4 Enter the name (see the character  
table, page 28). i {NEXT} i  
{SAVE}  
5 {OFF}  
Erasing selected caller  
information  
1 {^} or {V} i {CID}  
2 Select the desired item.  
3 {ERASE} i {YES} i {OFF}  
Note:  
Erasing all caller information  
L Phone numbers from the 4 most recently  
edited area codes are automatically  
edited.  
1 {^} or {V} i {CID}  
L If you move to another area, you can  
turn this feature off to erase previously  
edited area codes. To use this feature  
again, turn it on and reprogram the area  
codes you want to edit once again.  
2 {ERASE} i {YES}  
34  
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Programming  
Programmable settings  
You can customize the unit by programming the following features using the handset. To  
access the features, there are 2 methods:  
– scrolling through the display menus (page 35)  
– using the direct commands (page 37)  
L The direct command method is mainly used in these operating instructions.  
Programming by scrolling through the display menus  
1 {MENU}  
2 Press {^} or {V} to select the desired menu. i {SELECT}  
L If there are sub-menu(s), press {^} or {V} to select the desired item. i {SELECT}  
Example: To access the handset ringer volume setting  
Press {^} or {V} to select “Ringer setting”. i {SELECT}  
Then press {^} or {V} to select “Ringer volume”. i {SELECT}  
3 Press {^} or {V} to select desired line.  
L This step may not be necessary depending on the feature being programmed.  
4 Press {^} or {V} to select the desired setting.  
L This step may vary depending on the feature being programmed.  
5 {SAVE} i {OFF}  
Main menu  
Sub-menu 1  
Sub-menu 2  
Page  
42, 43  
28  
Message playback  
Phonebook  
Ringer setting  
Ringer volume  
Ringer tone  
Interrupt tone  
*1  
Date and time  
19  
Voice enhancer  
Copy phonebook  
26  
Copy 1 item  
Copy all items  
30  
30  
35  
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Programming  
Main menu  
Sub-menu 1  
Sub-menu 2  
Page  
47  
47  
48  
48  
48  
*1  
Initial setting  
Set answering  
Ring count  
*1  
*1  
Recording time  
*1  
Remote code  
Recording mode  
Message alert  
LCD contrast  
Key tone  
Auto talk  
23  
53  
34  
20  
19  
Room monitor  
Caller ID edit  
Set tel line  
Line select  
*1  
Set dial mode  
*1  
Set flash time  
*1  
Set line mode  
*1  
Set base unit  
Ringer volume  
*1  
Ringer tone  
*1  
Interrupt tone  
*1  
Room monitor  
53  
20  
54  
54  
19  
*1  
Line select  
Registration  
HS registration  
Deregistration  
Change language  
*1 If you program these settings using one of the handsets, you do not need to program  
the same item using another handset.  
36  
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Programming  
Programming using the direct commands  
1 {MENU}  
2 Enter the desired feature code.  
3 Enter the desired setting code.  
L This step may vary depending on the feature being programmed.  
4 {SAVE} i {OFF}  
Note:  
L In the following table, < > indicates the default setting.  
L If you make a mistake or enter the wrong code, press {OFF}, then start again from step  
1.  
Feature  
Feature code Setting code  
Page  
23  
*2*3  
Auto talk  
{0}{3}  
{1}: On{0}: <Off>  
Caller ID edit  
{0}{4}  
{1}: <On> {0}: Off  
34  
(Caller ID number auto edit)  
Change language  
(Display language)  
{0}{8}  
{1}: <English>  
{2}: Español  
19  
30  
30  
Copy phonebook  
(Copy 1 item)  
{#}{1}  
{#}{2}  
Copy phonebook  
(Copy all items)  
*1  
Date and time  
{4}  
19  
54  
54  
Deregistration  
{0}{0}{2}  
{0}{0}{1}  
HS registration  
(Handset registration)  
*4  
Interrupt tone  
(Handset)  
{1}{3}  
{1}: On{2}: <2> {0}: Off  
*1*4  
Interrupt tone  
{0}{*}{2}  
(Base unit)  
*5  
Key tone  
{0}{2}  
{1}: <On> {0}: Off  
LCD contrast  
{0}{1}  
{1}{6}: Level 1–6 <3>  
(Display contrast)  
37  
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Programming  
Feature  
Feature code Setting code  
Page  
Line select  
{0}{5}{5}  
{1}: Line1{2}: Line2  
20  
(Handset)  
{0}: <Auto>  
*1  
Line select  
{0}{*}{5}  
20  
(Base unit)  
Message alert  
Message playback  
Phonebook  
{0}{#}  
{2}  
{1}: On{0}: <Off>  
48  
42, 43  
28  
{*}  
*1  
Recording mode  
{0}{6}{4}  
{1}: <Standard  
recording 60min>  
{2}: Enhanced recording  
30min  
48  
*1  
Recording time  
Line1 {0}{6}{2}{1} {1}: 1min{2}: 2min  
47  
{3}: <3min>  
{0}: Greeting only  
Line2 {0}{6}{2}{2}  
*1  
Remote code  
{0}{6}{3}  
Default: 11  
48  
47  
*1  
Ring count  
Line1 {0}{6}{1}{1} {2}{7}: 2–7 rings <4>  
{0}: Toll saver  
Line2 {0}{6}{1}{2}  
*6  
Ringer tone  
(Handset)  
Line1 {1}{2}{1}  
Line2 {1}{2}{2}  
Line1 {0}{*}{1}{1}  
Line2 {0}{*}{1}{2}  
Line1 {1}{1}{1}  
Line2 {1}{1}{2}  
Line1 {0}{*}{6}{1}  
Line2 {0}{*}{6}{2}  
{0}{9}  
{1}{4}: Tone 1–4  
{5}{8}: Melody 1–4  
Line 1: <Tone 1>  
Line 2: <Tone 2>  
*1*6  
Ringer tone  
(Base unit)  
Ringer volume  
{1}{3}: Level 1–3 <3>  
{0}: Off  
(Handset)  
*1  
Ringer volume  
(Base unit)  
Room monitor  
{1}: On{0}: <Off>  
53  
53  
19  
(Handset)  
*1  
Room monitor  
{0}{*}{3}  
(Base unit)  
*1  
Set dial mode  
{0}{5}{1}  
{1}: Pulse{2}: <Tone>  
38  
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Programming  
Feature  
Feature code Setting code  
Page  
*1*7  
Set flash time  
Line1 {0}{5}{2}{1} {1}: <700ms>  
{2}: 600ms{3}: 400ms  
{4}: 300ms{5}: 250ms  
Line2 {0}{5}{2}{2}  
{6}: 110ms{7}: 100ms  
{8}: 90ms  
*1*8  
Set line mode  
Line1 {0}{5}{3}{1} {1}: A{2}: <B>  
Line2 {0}{5}{3}{2}  
Voice enhancer  
{5}  
{1}: On{0}: <Off>  
26  
*1 If you program these settings using one of the handsets, you do not need to program  
the same item using another handset.  
*2 If you set the line selection mode from “Auto” to “Line1” or “Line2” (page 20), the  
auto talk feature will function for that line only. If the other line receives a call, the auto  
talk feature does not function.  
*3 If you subscribe to Caller ID service and want to view the caller’s information after lifting  
up the handset to answer a call, turn off this feature.  
*4 This tone lets you know when you receive a call while you are on the other line, on an  
intercom call, or monitoring a room. If you select “On”, the tone sounds repeatedly for  
as long as the line rings. If you select “2”, the tone only sounds 2 times.  
*5 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing  
any keys, including confirmation tones and error tones.  
*6 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone  
(tone 1 to 4). If you select a melody, you cannot distinguish lines by their ringers.  
*7 The flash time depends on your telephone exchange or host PBX. Consult your PBX  
supplier if necessary. The setting should stay at “700ms” unless pressing {FLASH}  
fails to pick up the call waiting call.  
*8 Generally, the line mode setting should not be adjusted. If k or l is not displayed  
on the handset or the LINE1 or LINE2 indicator on the base unit does not light properly  
when another phone connected to the same line is in use, you need to change the line  
mode to “A”.  
39  
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Answering System  
Turning the answering system off  
Base unit  
Answering system  
Important:  
Press {ANSWER ON}.  
L The {ANSWER ON} button turns off.  
L Only 1 person can access the answering  
system at a time.  
L When callers leave messages, the unit  
records the day and time of each  
Screening calls  
While a caller is leaving a message, you  
can listen to the call through the base unit  
speakers. To adjust the speaker volume,  
press {^} or {V} repeatedly.  
To answer the call, press {LINE1} or  
{LINE2} being called on the base unit or  
{LINE1} or {LINE2} being called on the  
handset.  
message. Make sure the date and time  
have been correctly set (page 19).  
Memory capacity  
The total recording capacity (including  
your greeting message, caller messages,  
and voice memos) is about 60 minutes.  
A maximum of 99 messages can be  
recorded.  
Turning off the call screening feature  
When the base unit is not in use, press  
{GREETING CHECK}, then press {V}  
repeatedly until “0” is displayed.  
OR  
L If the message memory becomes full,  
the {ANSWER ON} button on the base  
unit flashes rapidly. Erase unnecessary  
messages (page 42).  
L If less than 10 minutes of recording time  
are available, the unit announces the  
remaining recording time when  
While screening, press {V} repeatedly until  
“0” is displayed.  
operating the answering system. Erase  
unnecessary messages (page 42).  
Note:  
L If you adjust the speaker volume while  
listening to messages or talking on the  
intercom, the speaker volume for call  
screening is turned on again.  
Turning the answering system  
on  
Base unit  
Press the {LINE SELECT} repeatedly to  
select the desired line(s). i {ANSWER  
ON}  
L The {ANSWER ON} button lights.  
40  
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Answering System  
Recording your greeting  
message  
You can record your own greeting  
message (max. 2 minutes) that is played  
when the answering system answers a  
call.  
Prerecorded greeting message  
If you erase or do not record your own  
greeting message, the unit plays a  
prerecorded greeting message for callers  
and ask them to leave messages.  
If the message recording time (page 47) is  
set to “Greeting only”, caller messages  
are not recorded and the unit plays a  
different prerecorded greeting message  
asking callers to call again.  
The greeting messages can be recorded:  
– for each line.  
– for both lines using a common greeting.  
If you do not record a greeting message, a  
prerecorded greeting message is used.  
Base unit  
Base unit  
To play back the prerecorded greeting  
message.  
Press {LINE SELECT} repeatedly to  
select the desired line(s). i  
{GREETING CHECK}  
1 Press {LINE SELECT} repeatedly to  
select the desired line(s).  
2 {GREETING REC}  
Note:  
3 Within 10 seconds, press {GREETING  
L If you changed the caller’s recording  
time to “Greeting only” to listen to its  
prerecorded message, remember to  
reset your original setting (page 47).  
REC} again.  
4 After the base unit beeps, speak clearly  
about 20 cm (8 inches) away from the  
MIC.  
5 To stop recording, press {STOP}.  
Playing back the greeting message  
1 Press {LINE SELECT} repeatedly to  
select the desired line(s).  
2 {GREETING CHECK}.  
Erasing your greeting message  
1 Press {LINE SELECT} repeatedly to  
select the desired line(s).  
2 Press {GREETING CHECK}, and then  
press {ERASE} while your greeting  
message is playing.  
41  
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Answering System  
Pausing a message  
Press {STOP} during playback.  
L To resume playback, press  
{MESSAGE}.  
Listening to messages  
using the base unit  
The base unit plays messages, including  
memo messages, on the line selected for  
the answering system. In standby mode,  
the selected line is indicated by _ or  
~ on the base unit.  
When new messages have been  
recorded, the {MESSAGE} button on the  
base unit flashes.  
L To stop playback completely, press  
{STOP} again.  
Erasing a message  
Press {ERASE} during playback.  
Erasing all messages  
Press {ERASE} 2 times while the unit is  
not being used.  
Press {MESSAGE}.  
L When you have new messages, the unit  
plays only new messages.  
L All messages including memo  
messages are erased.  
L When you have no new messages, the  
unit plays back all messages.  
Erasing all messages for the desired  
line(s)  
Playing back messages for the desired  
line(s)  
Press {LINE SELECT} repeatedly to  
select the desired line(s), then press  
{MESSAGE}.  
1 Press {LINE SELECT} repeatedly to  
select the desired line(s).  
L The number of the messages on the  
selected line(s) is displayed and the  
messages on the line(s) will be  
erased in step 3.  
Note:  
L After selecting the line(s), memo  
messages do not play.  
2 Press {ERASE}.  
L The base unit displays the number of  
all messages on the both lines and  
memo messages regardless of the  
selected line(s).  
Adjusting the speaker volume  
Press {^} or {V} repeatedly while listening  
to a message.  
3 Press {ERASE} again.  
Repeating a message  
Press {<} during playback.  
L If pressed within the first 5 seconds of a  
message, the previous message is  
played.  
L The messages on the selected line(s)  
in step 1 are erased.  
Skipping a message  
Press {>} during playback.  
42  
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Answering System  
L To edit the number before calling  
back, press {EDIT} repeatedly to  
select the desired format (page 33).  
Listening to messages  
using the handset  
2 {C}  
When new messages have been  
recorded:  
L If the indicated line is already being  
used or you want to select the other  
line, select the desired line by  
pressing {LINE1} or {LINE2} instead  
of {C}.  
– “New message” is displayed.  
– the message indicator on the handset  
slowly flashes in amber if the message  
alert feature is turned on (page 48).  
Answering system commands  
You can also select the desired line(s) and  
press dial keys to access certain  
answering system functions using the  
handset during playback.  
1 {^} or {V} i {PLAY}  
L The handset plays new messages  
including memo messages.  
L When you have no new messages,  
the handset plays back all messages.  
1 {MENU} i {2}  
2 When finished, press {OFF}.  
2 Select the desired line(s) if necessary.  
For line 1: {#}{1}  
Note:  
For line 2: {#}{2}  
For line 1 and line 2: {#}{0}  
L To switch to the receiver, press {C}.  
L After selecting the line(s), memo  
messages do not play.  
Adjusting the receiver/speaker volume  
Press {^} or {V} repeatedly while listening  
to a message.  
3 Press the desired dial keys.  
Voice guidance  
Key  
Command  
If you do not press any buttons after the  
last message is played back, the unit’s  
voice guidance starts. Operate the  
answering system by following the  
guidance as necessary.  
{1} or {<}  
Repeat message (during  
playback).  
*1  
{2} or {>}  
Skip message (during  
playback).  
{4}  
{5}  
{9}  
{0}  
Play new messages.  
Play all messages.  
Calling back (Caller ID subscribers  
only)  
If Caller ID information was received for  
the call, you can call the caller back while  
listening to the message.  
*2  
Stop playback.  
Turn answering system  
off.  
{*}{4} or  
{ERASE}  
Erase currently playing  
message.  
1 Press {CALL} during playback.  
43  
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Answering System  
Key  
Command  
Voice memo  
{*}{5}  
Erase all messages.  
{#}{1}{8} Turn answering system  
Recording a voice memo  
on for line 1 only.  
You can use the base unit to leave a voice  
memo (voice message) for yourself or  
someone else (max. 3 minutes). Voice  
memos can be played back later with the  
same operation used to play back  
answering system messages.  
{#}{2}{8} Turn answering system  
on for line 2 only.  
{#}{0}{8} Turn answering system  
on for both line 1 and line  
2.  
*1 If pressed within the first 5 seconds of a  
message, the previous message is  
played.  
*2 To resume operation, press a command  
key within 15 seconds, or the voice  
guidance starts.  
Base unit  
1 {MEMO}  
2 After the unit beeps, speak clearly  
about 20 cm (8 inches) away from the  
MIC.  
3 To stop recording, press {STOP}.  
44  
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Answering System  
Voice guidance  
Remote operation  
During remote operation, the unit’s voice  
guidance prompts you to press {1} to  
perform a specific operation, or press {2}  
to listen to more available operations.  
Operations are presented by voice  
guidance in the following order:  
Using a touch tone phone, you can call  
your phone number from outside and  
access the unit to listen to messages. The  
unit’s voice guidance prompts you to press  
certain dial keys to perform different  
operations.  
– Play back all messages  
– Play back new messages  
– Record your message  
– Erase all messages  
Important:  
L In order to operate the answering  
system remotely, you must first set a  
remote code (page 48). This code must  
be entered each time you operate the  
answering system remotely.  
– Record your greeting message  
Note:  
L If you do not press any dial keys within  
10 seconds after a voice guidance  
prompt, the unit disconnects your call.  
Using the answering system  
remotely  
L If less than 10 minutes of recording time  
is available, the unit announces the  
remaining recording time after the last  
message is played back.  
1 Dial your phone number from a touch  
tone phone.  
2 After the greeting message starts, enter  
Remote commands  
your remote code (page 48).  
You can select the desired line(s) and  
press dial keys to access certain  
answering system functions without  
waiting for the voice guidance to prompt  
you.  
L The unit plays back new messages  
including memo messages.  
L After playing back new messages,  
the voice guidance starts.  
3 Follow the voice guidance as  
1 Select the desired line(s) while you are  
accessing the answering system if  
necessary.  
necessary.  
4 When finished, hang up.  
For line 1: {#}{1}  
For line 2: {#}{2}  
For line 1 and line 2: {#}{0}  
L After selecting the line(s), memo  
messages do not play.  
Note:  
L You can ignore the voice guidance and  
control the unit using remote commands  
(page 45).  
2 Press the desired dial keys.  
45  
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Answering System  
Turning on the answering system  
remotely  
If the answering system is off, you can turn  
it on remotely by calling the selected line in  
“Turning the answering system on” on  
page 40.  
Key  
Remote command  
{1}  
Repeat message (during  
*1  
playback).  
{2}  
Skip message (during  
playback).  
{4}  
{5}  
{9}  
Play new messages.  
Play all messages.  
Stop recording/  
1 Dial your phone number.  
2 Let the phone ring 15 times.  
*2  
L The unit answers your call with the  
playback.  
greeting message.  
{0}  
Turn answering system  
off.  
L You can hang up, or if you call from a  
touch tone phone, you can enter your  
remote code and begin remote  
operation (page 45).  
{*}{4}  
{*}{5}  
Erase currently playing  
message.  
Erase all messages.  
Skipping the greeting message to leave  
a message  
{#}{1}{7} Record a greeting  
message for line 1 only.  
You can leave a message just as any  
outside caller can. Call your phone  
number. When the answering system  
picks up, press {*} to skip the greeting  
message and record your message after  
the beep.  
{#}{2}{7} Record a greeting  
message for line 2 only.  
{#}{0}{7} Record a common  
greetingmessageforboth  
line 1 and line 2.  
{#}{1}{8} Turn answering system  
on for line 1 only.  
{#}{2}{8} Turn answering system  
on for line 2 only.  
{#}{0}{8} Turn answering system  
on for both line 1 and line  
2.  
*1 If pressed within the first 5 seconds of a  
message, the previous message is  
played.  
*2 To resume operation, enter a remote  
command within 15 seconds, or the  
voice guidance starts.  
46  
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Answering System  
L To use this unit’s answering system  
rather than the Voice Mail service  
provided by your telephone service  
provider, please contact your telephone  
service provider to deactivate your Voice  
Mail service.  
Answering system  
settings  
Ring count  
If your telephone service provider  
cannot do this:  
You can change the number of times the  
phone rings before the unit answers calls.  
The default setting is “4”.  
Toll saver”: The unit answers on the  
2nd ring when new messages have been  
recorded, and on the 4th ring when there  
are no new messages. If you call your  
phone from outside to listen to new  
messages (page 45), you will know that  
there are no new messages when the  
phone rings for the 3rd time. You can then  
hang up without being charged for the call.  
– Set this unit’s “Ring count” setting  
so that this unit’s answering system  
answers calls before the Voice Mail  
service of your telephone service  
provider does. It is necessary to check  
the ring count required to activate the  
Voice Mail service provided by your  
telephone service provider before  
changing this setting.  
– Change the ring count of the Voice  
Mail service so that the answering  
system can answer the call first. To do  
so, consult your telephone service  
provider.  
Handset  
1 {MENU} i {0}{6}{1}  
2 Select the desired line.  
Caller’s recording time  
You can change the maximum message  
recording time allotted to each caller.  
The default setting is “3min”.  
3 Select the desired setting. i {SAVE}  
i {OFF}  
Greeting only”: The unit plays the  
greeting message but does not record  
caller messages.  
For Voice Mail service subscribers  
If you subscribe to a flat-rate service  
package that includes Caller ID, Call  
Waiting, Voice Mail, and unlimited local/  
regional/long distance calls, please note  
the following:  
Handset  
1 {MENU} i {0}{6}{2}  
2 Select the desired line.  
L To use the Voice Mail service provided  
by your telephone service provider  
rather than the unit’s answering system,  
turn off the answering system (page 40).  
This unit does not have an indicator to  
indicate if there are new messages in  
your mailbox service.  
3 Select the desired setting. i {SAVE}  
i {OFF}  
47  
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Answering System  
Note:  
Message alert  
L If the message memory becomes full,  
the unit automatically switches to the  
Greeting only” mode and no new  
messages are recorded. If you have  
recorded your own greeting message,  
that same greeting message is  
You can select whether or not the  
message indicator on the handset slowly  
flashes in amber when new messages are  
recorded (page 43). The default setting is  
Off”.  
announced to callers even though their  
messages are not recorded. If you have  
not recorded your own greeting  
message, the prerecorded message  
used for “Greeting only” mode is  
announced to callers (page 41).  
Handset  
1 {MENU} i {0}{#}  
2 Select the desired setting. i {SAVE}  
i {OFF}  
Note:  
Remote code  
L While message alert feature is on,  
battery operating time is shortened  
(page 14).  
A remote code must be entered when  
operating the answering system remotely.  
This code prevents unauthorized parties  
from listening to your messages remotely.  
The default setting is “11”.  
L If you have new messages and  
message alert feature is on, the  
message indicator does not indicate  
battery charge status (page 13). The  
indicator slowly flashes in amber until  
you listen to all new messages.  
Handset  
1 {MENU} i {0}{6}{3}  
2 Enter the desired 2-digit remote code.  
i {SAVE} i {OFF}  
Recording mode  
You can select a recording mode.  
Enhanced recording provides improved  
sound quality, but the total recording  
capacity is reduced.  
The default setting is “Standard  
recording 60min”.  
Handset  
1 {MENU} i {0}{6}{4}  
2 Select the desired setting. i {SAVE}  
i {OFF}  
48  
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Multi-unit Operation  
L To stop paging, press {INTERCOM}.  
L Even if you call all handsets, only the  
handset user who answers first can  
take the intercom call.  
Intercom  
Intercom calls can be made:  
– between the handset and base unit  
– between handsets  
3 When you finish talking, press {SP-  
PHONE}.  
Note:  
Answering an intercom call  
L If you receive an outside call while  
talking on the intercom, you hear 2 tones  
(page 37). To answer the call with the  
handset, press {LINE1} or {LINE2} that  
is flashing on the handset. To answer the  
call with the base unit, press {LINE1} or  
{LINE2} that is flashing on the base unit.  
Handset  
1 Press {C} to answer the page.  
2 When you finish taking, press {OFF}.  
Base unit  
L You can locate a misplaced handset by  
paging it (handset locator).  
1 Press {INTERCOM} to answer the  
page.  
Making an intercom call  
2 When you finish talking, press  
{INTERCOM}.  
Handset  
Note for handset and base unit:  
1 {INTERCOM}  
L The ringer volume for intercom calls  
follows the higher volume level of the 2  
lines (page 38).  
2 To page the base unit, press {0}.  
To page another handset, enter its  
extension number ({1} {8}).  
L When the ringer volume is set to off for  
both lines, the handset or the base unit  
rings at the low level for intercom calls.  
L The destination unit beeps for 1  
minute.  
L To stop paging, press {OFF}.  
3 When you finish talking, press {OFF}.  
Base unit  
1 {INTERCOM}  
2 To page a specified handset, enter its  
extension number ({1} {8}).  
To page all handsets, press {0}.  
L The destination unit(s) beeps for 1  
minute.  
49  
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Multi-unit Operation  
3 Wait for the paged party to answer.  
L If the paged party does not answer,  
press {LINE1} or {LINE2} that is  
flashing to return to the outside call.  
Transferring calls  
Outside calls can be transferred between  
the handset and base unit, and between 2  
handsets.  
4 To complete the transfer, press {SP-  
PHONE}.  
Handset  
L The outside call is being routed to the  
handset.  
1 During an outside call, press  
{INTERCOM} to put the call on hold.  
Answering transferred calls  
2 To page the base unit, press {0}.  
To page another handset, enter its  
extension number ({1} {8}).  
Handset  
Press {C} to answer the page.  
Base unit  
L If you do not wish to announce the  
transfer, skip to step 4.  
3 Wait for the paged party to answer.  
Press {INTERCOM} to answer the page.  
L If the paged party does not answer,  
press {LINE1} or {LINE2} that is  
flashing on the handset to return to  
the outside call.  
Note for handset and base unit:  
L After the paging party disconnects, you  
can talk to the outside caller.  
L If the paging party hangs up before you  
answer the page, “Incoming call” is  
displayed. Press {LINE1} or {LINE2} on  
the handset or {LINE1} or {LINE2} on  
the base unit to take the transferred call.  
4 To complete the transfer, press {OFF}.  
L The outside call is being routed to the  
unit.  
Base unit  
1 During an outside call, press  
{INTERCOM} to put the call on hold.  
2 To page a specified handset, enter its  
extension number ({1} {8}).  
To page all handsets, press {0}.  
L If you do not wish to announce the  
transfer, skip to step 4.  
L Even if you call all handsets, only the  
handset user who answers first can  
take the transferred call.  
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Multi-unit Operation  
Transferring a call to the  
answering system  
Conference calls  
When you answer a call and the caller  
wants to talk to someone who is not  
available, you can transfer the caller to the  
answering system, where the caller can  
leave a message.  
Conference call with 2 outside  
calls  
While you are talking with an outside caller,  
you can make or answer a 2nd call on the  
other line, and then combine the calls to  
establish a conference call.  
Tell the outside caller you will transfer him  
or her to the answering system.  
Handset  
Handset  
1 During an outside call, press  
1 During an outside call, press {HOLD} 2  
{INTERCOM} to put the call on hold.  
times.  
2 Press {9} to hang up the call.  
2 To answer a 2nd call, press {LINE1} or  
{LINE2}.  
Base unit  
To make a 2nd call, press {LINE1} or  
{LINE2}, then dial the phone number.  
1 During an outside call, press  
{INTERCOM} to put the call on hold.  
3 When the 2nd call is connected, press  
{CONF} to make a conference call.  
2 Press {9} to hang up the call.  
L To hang up only one line, press  
{LINE1} or {LINE2} for the party with  
which you want to continue talking.  
Note for handset and base unit:  
L After you press {9}, the caller hears the  
greeting message (page 41) and can  
leave a message after the beep.  
L To put both lines on hold, press  
{HOLD}. To talk with only one caller,  
press {LINE1} or {LINE2} for the  
party with which you want to continue  
talking. To resume both lines, press  
{CONF}.  
Base unit  
1 During an outside call, press {HOLD}.  
2 To answer a 2nd call, press {LINE1} or  
{LINE2}.  
To make a 2nd call, press {LINE1} or  
{LINE2}, then dial the phone number.  
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Multi-unit Operation  
3 When the 2nd call is connected, press  
2 To page a specified handset, enter its  
extension number ({1} {8}).  
{CONF} to make a conference call.  
To page all handsets, press {0}.  
L To hang up only one line, press  
{LINE1} or {LINE2} for the party with  
which you want to continue talking.  
3 When the paged party answers, press  
{CONF} on the base unit to make a  
conference call.  
L To put both lines on hold, press  
{HOLD}. To talk with only one caller,  
press {LINE1} or {LINE2}. To  
L To leave the conference, press {SP-  
PHONE}. The other 2 parties can  
continue the conversation.  
resume both lines, press {CONF}.  
Note for handset and base unit:  
Note for handset and base unit:  
L A maximum of 4 parties (including 1 or 2  
outside parties) can join a conversation.  
L The outside call can be put on hold by  
pressing {HOLD}. Only the person who  
placed the call on hold can resume the  
full conference by pressing {CONF} on  
the handset or {CONF} on the base unit.  
Conference call with an outside  
call and an intercom call  
While you are talking with an outside caller,  
one more extension can join the  
conversation and establish a conference  
call.  
L A maximum of 4 parties (including 1 or 2  
outside parties) can join a conversation.  
Handset  
1 During an outside call, press  
{INTERCOM} to put the call on hold.  
2 To page the base unit, press {0}.  
To page another handset, enter its  
extension number ({1} {8}).  
3 When the paged party answers, press  
{CONF} to make a conference call.  
L To leave the conference, press  
{OFF}. The other 2 parties can  
continue the conversation.  
Base unit  
1 During an outside call, press  
{INTERCOM} to put the call on hold.  
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Multi-unit Operation  
3 {SAVE} i {OFF}  
Room monitor  
Monitoring a room  
This feature allows you to monitor the  
room where a unit is located. The  
monitored unit does not ring, allowing you  
to easily monitor a baby’s room, for  
example, from different areas of the  
house.  
Important:  
L Before using this feature, set room  
monitor of the destination unit to “On” to  
allow access by other units.  
L If you receive an outside call while  
monitoring a room, you hear 2 tones  
(page 37). To answer the call with the  
handset, press {LINE1} or {LINE2} that  
is flashing on the handset. To answer the  
call with the base unit, press {LINE1} or  
{LINE2} that is flashing on the base unit.  
Note:  
L You can place the handset on the base  
unit or charger while monitoring using  
the speakerphone.  
Setting room monitor  
Handset  
To use the room monitor feature, you need  
to set the destination unit to be monitored  
beforehand.  
1 {INTERCOM} i {MONITOR}  
– “Off” (Default): denies access from  
other units.  
2 To page the base unit, press {0}.  
To page another handset, enter its  
extension number ({1} {8}).  
– “On”: allows the unit to be monitored.  
L You can listen to the audio.  
3 Press {OFF} to stop monitoring.  
Base unit  
Turn on/off the handset’s room monitor  
feature  
Handset  
1 {INTERCOM} i {MUTE}  
1 {MENU} i {0}{9}  
2 Select the desired setting.  
3 {SAVE} i {OFF}  
2 To page a specified handset, enter its  
extension number ({1} {8}).  
L You can listen to the audio.  
3 Press {INTERCOM} to stop monitoring.  
Turn on/off the base unit’s room  
monitor feature  
Handset  
1 {MENU} i {0}{*}{3}  
2 Select the desired setting.  
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Multi-unit Operation  
Registering a handset  
The included handset and base unit are  
preregistered. If for some reason the  
handset is not registered to the base unit,  
register the handset.  
Important:  
L If you have already deregistered the  
handset, perform steps 2 and 3 only.  
1 Handset:  
{MENU} i {0}{0}{1}  
2 Base unit:  
Press and hold {INTERCOM} until the  
IN USE indicator flashes.  
L After the IN USE indicator starts  
flashing, the rest of the procedure  
must be completed within 1 minute.  
3 Handset:  
Press {OK}, then wait until a beep  
sounds.  
4 {OFF}  
Registering an additional handset  
See page 5 for information on the available  
model and extension numbers.  
Start from step 2.  
Deregistering a handset  
Handset  
1 {MENU} i {0}{0}{2}  
2 {3}{3}{5} i {OK}  
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Useful Information  
Wall mounting (optional)  
By purchasing the optional wall-mounting  
adaptor PQKL10078Z2, you can mount  
the base unit on a wall.  
Additional accessories  
Sales and support information  
L To order replacement accessories, call  
1-800-332-5368.  
Belt clip (optional)  
By purchasing the optional belt clip  
PQKE10457Z2, you can hang the handset  
on your belt or pocket.  
L TTY users (hearing or speech impaired  
users) can call 1-866-605-1277.  
Headset (optional)  
Connecting a headset to the handset  
allows hands-free phone conversations.  
We recommend using the Panasonic  
headset noted on page 5.  
L Headset shown is KX-TCA86.  
Switching a call between headset and  
handset speakerphone  
To switch to the handset speakerphone,  
press {s}.  
To return to the headset, press {C}.  
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Useful Information  
Error messages  
If the unit detects a problem, one of the following messages is shown on the display.  
Display message  
Cause/solution  
Busy  
L The called handset or base unit is in use.  
L Other users are using the line(s). Wait until the line  
status icon goes out.  
L Privacy mode is on for the call you tried to join (page  
26).  
L The handset you tried to copy phonebook items to is in  
use.  
L The handset you are calling is too far from the base unit.  
Denied  
L The room monitor feature is turned off on the  
destination handset or base unit and the room cannot  
be monitored (page 53).  
Error!!  
L The handset’s registration has failed. Move the handset  
and base unit away from all electrical appliances and try  
again.  
L Another handset user tried to send phonebook items to  
you but there was an error. Have the other user re-send  
the items to you (page 30).  
Error!!  
L 8 handsets have already been registered to the base  
unit. A previously deregistered handset number may  
still be retained in the base unit. To register an  
additional handset, erase the unnecessary handset  
number using the base unit:  
All handsets  
registered.  
Maximum is 8.  
Press and hold {INTERCOM} until the IN USE indicator  
flashes. i Press and hold the handset’s extension  
number ({1} {8}) that you want to cancel/delete from  
the base unit until a beep sounds.  
---Incomplete---  
L The destination handset’s phonebook memory is full.  
Erase unnecessary items from the destination  
handset’s phonebook (page 29).  
L The destination handset is out of area.  
L The destination handset user may have pressed {C}  
or {s}.  
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Useful Information  
Display message  
Cause/solution  
Invalid  
L There is no handset registered to the base unit  
matching the extension number you entered.  
L You selected your own extension number.  
Invalid.  
L The handset is not registered to the base unit. Register  
Please register  
to the base unit  
the handset (page 54).  
No items stored  
L Your phonebook or redial list is empty.  
No link to base.  
Move closer to  
base, try again.  
L The handset has lost communication with the base unit.  
Move closer to the base unit, and try again.  
L Confirm that the base unit’s AC adaptor is plugged in.  
L Raise the base unit antennas.  
L The handset’s registration may have been canceled.  
Re-register the handset (page 54).  
Phonebook full  
L There is no space to store new items in the phonebook.  
Erase unnecessary items (page 29).  
Please lift up  
and try again.  
L A handset button was pressed while the handset was  
on the base unit or charger. Lift the handset and press  
the button again.  
System is busy.  
Please try again  
later.  
L Other units are in use and the system is busy. Try again  
later.  
L Another user is listening to messages. Try again later.  
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Useful Information  
Troubleshooting  
General use  
Problem  
Cause/solution  
The unit does not work.  
L Make sure the battery is installed correctly and fully  
charged (page 12).  
L Check the connections (page 9–11).  
L Unplug the base unit’s AC adaptor to reset the unit.  
Reconnect the adaptor and try again.  
L The handset has not been registered to the base unit.  
Register the handset (page 54).  
I cannot hear a dial tone.  
L Confirm the telephone line cord is properly connected  
(page 10).  
L Disconnect the unit from the telephone line and connect  
a known working telephone. If the working telephone  
operates properly, contact our service personnel to  
have the unit repaired. If the working telephone does  
not operate properly, contact your telephone service  
provider.  
Programmable settings  
Problem  
Cause/solution  
I cannot program items.  
L While another user is listening to messages or the  
answering system is answering a call, you cannot  
program items. Try again later.  
While programming, the  
handset starts to ring.  
L A call is being received. Answer the call and start again  
after hanging up.  
Battery recharge  
Problem  
Cause/solution  
I fully charged the battery,  
but 3 continues to  
flash, or 4 is  
L Clean the charge contacts and charge again (page 13).  
L The battery may need to be replaced with a new one  
(page 12).  
displayed.  
The handset display is  
blank.  
L Confirm that the battery is properly installed.  
L Fully charge the battery (page 13).  
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Useful Information  
Making/answering calls, intercom  
Problem  
Cause/solution  
L Move the handset and base unit away from other  
Static is heard, sound  
cuts in and out.  
electrical appliances.  
Interference from other  
electrical units.  
L Move closer to the base unit.  
L Raise the base unit antennas.  
L Turn on the clarity booster feature (page 25).  
L If your unit is connected to a telephone line with DSL  
service, we recommend connecting a noise filter  
between the base unit and the telephone line jack.  
Contact your DSL provider for details.  
The handset and base  
unit do not ring.  
L The ringer volume is turned off. Adjust it (page 23, 38).  
I cannot make a call.  
L The dialing mode may be set incorrectly. Change the  
setting (page 19).  
L The base unit (including answering system) or another  
handset is in use. Try again later.  
I cannot redial by  
pressing {REDIAL}.  
L If the last number dialed was more than 48 digits long,  
the number will not be redialed correctly. Dial the  
number manually.  
I cannot have a  
conversation using the  
headset.  
L Make sure that an optional headset is connected  
properly (page 55).  
L If “SP-phone” is displayed on the handset, press {C}  
to switch to the handset.  
I cannot make long  
distance calls.  
L Make sure that you have long distance service.  
I cannot page the  
L The called handset is too far from the base unit.  
handset or base unit.  
L The called unit is in use. Try again later.  
I cannot turn the clarity  
booster on.  
L Another handset is already using this feature.  
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Useful Information  
Caller ID  
Problem  
Cause/solution  
The handset does not  
display the caller’s name  
and/or phone number.  
L You have not subscribed to Caller ID service. Contact  
your telephone service provider to subscribe.  
L If your base unit is connected to any additional  
telephone equipment such as a Caller ID box or  
cordless telephone jack, disconnect the base unit from  
the equipment and plug the base unit directly into the  
wall jack.  
L If your base unit is connected to a telephone line with  
DSL service, we recommend connecting a noise filter  
between the base unit and the telephone line jack.  
Contact your DSL provider for details.  
L The name display service may not be available in some  
areas. Contact your telephone service provider for  
details.  
L Other telephone equipment may be interfering with this  
unit. Disconnect the other equipment and try again.  
L The caller requested not to send caller information  
(page 32).  
L If a call is being transferred to you, the caller information  
is not displayed.  
L Generally, caller information is displayed from the 2nd  
ring.  
The caller list/incoming  
phone numbers are not  
edited automatically.  
L The Caller ID number auto edit feature is turned off.  
Turn it on and try again (page 37).  
L You need to call back the edited number to activate  
Caller ID number auto edit.  
I cannot dial the phone  
number edited in the  
caller list.  
L The phone number you dialed might have an incorrectly  
edited pattern (for example, the long distance “1” or the  
area code is missing). Edit the phone number with  
another pattern (page 33).  
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Useful Information  
Problem  
Cause/solution  
The 2nd caller’s  
information is not  
displayed during an  
outside call.  
L In order to use Caller ID, Call Waiting, or Call Waiting  
Caller ID (CWID), you must first contact your telephone  
service provider and subscribe to the desired service.  
After subscribing, you may need to contact your  
telephone service provider again to activate this  
specific service, even if you already subscribed to both  
Caller ID and Call Waiting with Caller ID services  
(CWID).  
Answering system  
Problem  
Cause/solution  
I cannot listen to  
messages from a remote  
location.  
L A touch tone phone is required for remote operation.  
L Enter the remote code correctly (page 45).  
L The answering system is off. Turn it on (page 46).  
The unit does not record  
new messages.  
L The answering system is not turned on for the line you  
wish to record messages from. Select the desired line  
or both lines by pressing {LINE SELECT} repeatedly,  
then turn the answering system on (page 40, 46).  
L The recording time is set to “Greeting only”. Select  
a different setting (page 47).  
L The message memory is full. Erase unnecessary  
messages (page 42).  
L The answering system is activated for both lines, and  
the 1st caller is leaving a voice message. The 2nd caller  
cannot leave a message, but the caller information will  
be stored (page 33).  
L If you subscribe to the Voice Mail service, messages  
are recorded by the telephone service provider not your  
telephone (page 47).  
I cannot operate the  
answering system.  
L Someone is operating the answering system.  
L If someone is talking on a conference call, you cannot  
operate the answering system. Try again later.  
The message indicator  
on the handset slowly  
flashes in amber.  
L New messages have been recorded. Listen to the new  
messages (page 42, 43).  
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Useful Information  
FCC and other information  
This equipment complies with Part 68 of  
the FCC rules and the requirements  
adopted by the ACTA. On the bottom of  
this equipment is a label that contains,  
among other information, a product  
identifier in the format US:ACJ----------.  
If requested, this number must be  
provided to the telephone company.  
L Registration No  
decimal point (e.g., 03 is a REN of 0.3).  
If this equipment causes harm to the  
telephone network, the telephone  
company will notify you in advance that  
temporary discontinuance of service may  
be required. But if advance notice isn’t  
practical, the telephone company will  
notify the customer as soon as possible.  
Also, you will be advised of your right to  
file a complaint with the FCC if you  
believe it is necessary.  
............(found on the bottom of the unit)  
L Ringer Equivalence No.  
(REN).......0.2B  
A plug and jack used to connect this  
equipment to the premises wiring and  
telephone network must comply with the  
applicable FCC Part 68 rules and  
requirements adopted by the ACTA. A  
compliant telephone cord and modular  
plug is provided with the product. It is  
designed to be connected to a  
The telephone company may make  
changes in its facilities, equipment,  
operations or procedures that could  
affect the operation of the equipment. If  
this happens the telephone company will  
provide advance notice in order for you  
to make necessary modifications to  
maintain uninterrupted service.  
compatible modular jack that is also  
compliant.  
If trouble is experienced with this  
equipment, for repair or warranty  
information, please contact a Factory  
Servicenter or other Authorized Servicer.  
If the equipment is causing harm to the  
telephone network, the telephone  
company may request that you  
disconnect the equipment until the  
problem is resolved.  
The REN is used to determine the  
number of devices that may be  
connected to a telephone line. Excessive  
RENs on a telephone line may result in  
the devices not ringing in response to an  
incoming call. In most but not all areas,  
the sum of RENs should not exceed five  
(5.0). To be certain of the number of  
devices that may be connected to a line,  
as determined by the total RENs, contact  
the local telephone company. For  
products approved after July 23, 2001,  
the REN for the product is part of the  
product identifier that has the format  
US:AAAEQ##TXXXX. The digits  
Connection to party line service is  
subject to state tariffs. Contact the state  
public utility commission, public service  
commission or corporation commission  
for information.  
If your home has specially wired alarm  
equipment connected to the telephone  
represented by ## are the REN without a  
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Useful Information  
line, ensure the installation of this  
equipment does not disable your alarm  
equipment. If you have questions about  
what will disable alarm equipment,  
consult your telephone company or a  
qualified installer.  
Privacy of communications may not be  
ensured when using this phone.  
CAUTION:  
Any changes or modifications not  
expressly approved by the party  
responsible for compliance could void  
the user's authority to operate this  
device.  
This equipment is hearing aid compatible  
as defined by the FCC in 47 CFR Section  
68.316.  
NOTE:  
When you hold the phone to your ear,  
noise might be heard in your Hearing Aid.  
Some Hearing Aids are not adequately  
shielded from external RF (radio  
frequency) energy. If noise occurs, use  
an optional headset accessory or the  
speakerphone option (if applicable) when  
using this phone. Consult with your  
audiologist or Hearing Aid manufacturer  
about the availability of Hearing Aids  
which provide adequate shielding to RF  
energy commonly emitted by digital  
devices.  
This equipment has been tested and  
found to comply with the limits for a  
Class B digital device, pursuant to Part  
15 of the FCC Rules. These limits are  
designed to provide reasonable  
protection against harmful interference in  
a residential installation. This equipment  
generates, uses, and can radiate radio  
frequency energy and, if not installed and  
used in accordance with the instructions,  
may cause harmful interference to radio  
communications. However, there is no  
guarantee that interference will not occur  
in a particular installation. If this  
equipment does cause harmful  
interference to radio or television  
reception, which can be determined by  
turning the equipment off and on, the  
user is encouraged to try to correct the  
interference by one or more of the  
following measures:  
WHEN PROGRAMMING EMERGENCY  
NUMBERS AND(OR) MAKING TEST  
CALLS TO EMERGENCY NUMBERS:  
1) Remain on the line and briefly explain  
to the dispatcher the reason for the  
call.  
2) Perform such activities in the off-peak  
hours, such as early morning or late  
evenings.  
– Reorient or relocate the receiving  
antenna.  
– Increase the separation between the  
equipment and receiver.  
– Connect the equipment into an outlet  
on a circuit different from that to which  
the receiver is connected.  
– Consult the dealer or an experienced  
radio/TV technician for help.  
This device complies with Part 15 of the  
FCC Rules. Operation is subject to the  
following two conditions:  
(1) This device may not cause harmful  
interference, and (2) this device must  
accept any interference received,  
including interference that may cause  
undesired operation.  
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Useful Information  
Notice  
Some cordless telephones operate at  
frequencies that may cause interference  
to nearby TVs and VCRs. To minimize or  
prevent such interference, the base of the  
cordless telephone should not be placed  
near or on top of a TV or VCR. If  
interference is experienced, move the  
cordless telephone further away from the  
TV or VCR. This will often reduce, or  
eliminate, interference.  
FCC RF Exposure Warning:  
The product complies with FCC radiation  
exposure limits set forth for an  
uncontrolled environment. To comply with  
FCC RF exposure requirements, the  
base unit must be installed and operated  
with its antenna located 20 cm (8 inches)  
or more between antenna and all  
person’s body (excluding extremities of  
hands, wrist and feet). The handset may  
be carried and operated with only the  
optional specific belt-clip. Other non-  
tested belt-clips or similar body-worn  
accessories may not comply and must be  
avoided. The product must not be  
collocated or operated in conjunction with  
any other antenna or transmitter.  
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Useful Information  
Specifications  
General  
Operating environment  
Frequency  
5 °C – 40 °C (41 °F – 104 °F)  
5.76 GHz – 5.84 GHz  
Base unit  
Dimensions  
Approx. height 55 mm x width 230 mm x depth 140 mm  
5
1
1
(2 / inches x 9 / inches x 5 / inches)  
32  
16  
2
Mass (Weight)  
Approx. 460 g (1.01 lb.)  
Power consumption  
Standby: Approx. 2.1 W  
Maximum: Approx. 5.2 W  
Power output  
Power supply  
200 mW (max.)  
AC adaptor (120 V AC, 60 Hz)  
Handset  
Dimensions  
Approx. height 156 mm x width 49 mm x depth 35 mm  
1
15  
3
(6 / inches x 1  
/
inches x 1 / inches)  
8
16  
8
Mass (Weight)  
Power output  
Power supply  
Approx. 150 g (0.33 lb.)  
200 mW (max.)  
Ni-MH battery (2.4 V, 830 mAh)  
Charger  
Dimensions  
Approx. height 58 mm x width 87 mm x depth 95 mm  
9
7
3
(2 / inches x 3 / inches x 3 / inches)  
32  
16  
4
Mass (Weight)  
Approx. 90 g (0.20 lb.)  
Power consumption  
Standby: Approx. 1.1 W  
Maximum: Approx. 3.4 W  
Power supply  
Note:  
AC adaptor (120 V AC, 60 Hz)  
L Design and specifications are subject to change without notice.  
L The illustrations in these instructions may vary slightly from the actual product.  
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Useful Information  
Customer services  
Customer Services Directory  
Obtain Product Information and Operating Assistance; locate your nearest Dealer or  
Servicenter; purchase Parts and Accessories; or make Customer Service and  
Literature requests by visiting our Web Site at:  
or, contact us via the web at:  
You may also contact us directly at: 1-800-211-PANA (1-800-211-7262),  
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.  
TTY users (hearing or speech impaired users) can call 1-877-833-8855.  
Accessory Purchases  
Purchase Parts, Accessories and Instruction Books online for all Panasonic  
Products by visiting our Web Site at:  
or, send your request by E-mail to:  
You may also contact us directly at:  
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)  
(Monday - Friday 9 am to 9 pm, EST.)  
Panasonic Services Company  
20421 84th Avenue South, Kent, WA 98032  
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal  
Checks)  
TTY users (hearing or speech impaired users) can call 1-866-605-1277.  
Service in Puerto Rico  
Panasonic Puerto Rico, Inc.  
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,  
Carolina, Puerto Rico 00985  
Phone (787)750-4300, Fax (787)768-2910  
66  
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Useful Information  
Warranty  
PANASONIC CONSUMER  
ELECTRONICS COMPANY, DIVISION  
OF PANASONIC CORPORATION OF  
NORTH AMERICA  
PANASONIC PUERTO RICO, INC.  
San Gabriel Industrial Park,  
Ave. 65 de Infantería, Km. 9.5,  
Carolina, Puerto Rico 00985  
One Panasonic Way,  
Secaucus, New Jersey 07094  
Panasonic Telephone Products  
Limited Warranty  
Limited Warranty Coverage  
If your product does not work properly because of a defect in materials or  
workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto  
Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period  
indicated on the chart below, which starts with the date of original purchase  
(“Limited Warranty period”), at its option either (a) repair your product with new or  
refurbished parts, or (b) replace it with a new or a refurbished product. The decision  
to repair or replace will be made by the warrantor.  
Parts  
Labor  
One (1) Year  
One (1) Year  
During the “Labor” Limited Warranty period there will be no charge for labor. During  
the “Parts” Limited Warranty period, there will be no charge for parts. You must  
mail-in your product prepaid during the Limited Warranty period. This Limited  
Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts  
(cabinet). This Limited Warranty only applies to products purchased and serviced in  
the United States or Puerto Rico. This Limited Warranty is extended only to the  
original purchaser and only covers products purchased as new.  
Mail-In Service  
For assistance in the continental U.S.A. in obtaining repairs please ship the product  
prepaid to:  
Panasonic Services Company Customer Servicenter  
4900 George McVay Drive Suite B Door #12 McAllen, TX 78503  
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or  
fax (787)-768-2910.  
For Limited Warranty service for headsets if a headset is included with this product  
please call Panasonic Call Center at 1-800-211-PANA (1-800-211-7262).  
When shipping the unit carefully pack, include all accessories, and send it prepaid,  
adequately insured and preferably in the original carton. Include a letter detailing  
the complaint and provide a day time phone number where you can be reached.  
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Useful Information  
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE  
PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF  
OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND  
PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR  
OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.  
Limited Warranty Limits And Exclusions  
This Limited Warranty ONLY COVERS failures due to defects in materials or  
workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage.  
The Limited Warranty ALSO DOES NOT COVER damages which occurred in  
shipment, or failures which are caused by products not supplied by the warrantor,  
or failures which result from accidents, misuse, abuse, neglect, bug infestation,  
mishandling, misapplication, alteration, faulty installation, set-up adjustments,  
misadjustment of consumer controls, improper maintenance, power line surge,  
lightning damage, modification, introduction of sand, humidity or liquids,  
commercial use such as hotel, office, restaurant, or other business or rental use of  
the product, or service by anyone other than a Factory Servicenter or other  
Authorized Servicer, or damage that is attributable to acts of God.  
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER  
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR  
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE  
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED  
WARRANTY. (As examples, this excludes damages for lost time, lost calls or  
messages, cost of having someone remove or re-install an installed unit if  
applicable, travel to and from the servicer. The items listed are not exclusive, but  
are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,  
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE  
PERIOD OF THE LIMITED WARRANTY.  
Some states do not allow the exclusion or limitation of incidental or consequential  
damages, or limitations on how long an implied warranty lasts, so the exclusions  
may not apply to you.  
This Limited Warranty gives you specific legal rights and you may also have other  
rights which vary from state to state. If a problem with this product develops during or  
after the Limited Warranty period, you may contact your dealer or Servicenter. If the  
problem is not handled to your satisfaction, then write to the warrantor’s Consumer  
Affairs Department at the addresses listed for the warrantor.  
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED  
WARRANTY, ARE YOUR RESPONSIBILITY.  
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Index  
Display  
Contrast: 37  
Language: 19  
Index  
A Answering calls: 23  
Answering system  
E
F
Error messages: 56  
Flash: 25  
Erasing messages: 42, 43, 46  
Listening to messages: 42, 43  
Turning on/off: 40, 44, 46  
Auto talk: 23  
Flash time: 39  
G Greeting message: 41  
H Handset locator: 49  
Headset, optional: 55  
Hold: 24  
B Battery  
Charge: 13  
Installation: 12  
Level: 13  
Performance: 14  
Replacement: 12  
Belt clip: 5, 55  
Booster (Clarity booster): 25  
I
Installation  
Base unit: 9  
Handset: 12  
Intercom: 49  
Interrupt tone: 37  
K Key tone: 37  
Line selection: 20  
L
C Call screening: 40  
Call share: 26  
M Making calls: 21  
MEMO: 44  
Call Waiting: 25  
Call Waiting Caller ID: 32  
Caller ID edit: 33  
Caller ID number auto edit: 34  
Caller ID service: 32  
Caller list  
Memory capacity (message  
recording): 40  
Message alert: 48  
Missed calls: 32  
Mute: 25  
Calling back: 33  
Editing: 33  
Erasing: 34  
Storing: 34  
Viewing: 33  
N Navigator key: 16  
P
Pause: 28, 31  
Phonebook: 28  
Phonebook copy: 30  
Power failure: 9  
Privacy feature: 26  
Pulse service: 25  
Chain dial: 30  
CID (Caller ID): 33  
Conference calls: 51  
Connections  
AC adaptor: 9, 12  
Noise filter: 11  
R Recording time: 47  
Redial list: 21  
Registration: 54  
Remote code: 48  
Remote operation: 45  
Ring count: 47  
Ringer off  
Telephone line cord: 10, 11  
D Date and time: 19  
Deregistration: 54, 56  
Dialing mode: 19  
Base unit: 23  
Handset: 23, 38  
69  
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Index  
Ringer tone  
Base unit: 38  
Handset: 38  
Room monitor: 53  
Rotary service: 25  
S
T
Speed dialer: 31  
SP-phone: 21, 22  
Toll saver: 47  
Tone service: 25  
Transferring calls: 50  
Troubleshooting: 58  
TTY: 5, 55, 66  
V
VE (Voice Enhancer): 26  
Voice guidance: 43, 45  
Volume  
Base unit ringer: 23  
Base unit speaker: 22  
Handset receiver: 21  
Handset ringer: 38  
Handset speaker: 21  
W Wall-mounting: 5, 55  
Charger: 14  
Warranty: 67  
70  
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Notes  
71  
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If you need assistance with setup or operation  
3 Call us at: 1-800-211-PANA (1-800-211-7262)  
TTY users (hearing or speech impaired users) can call 1-877-833-8855.  
When you ship the product  
L Carefully pack your unit, preferably in the original carton.  
L Attach a letter, detailing the symptom, to the outside of the carton.  
L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and  
adequately insured.  
L Do not send your unit to Panasonic Consumer Electronics Company listed below or to  
executive or regional sales offices. These locations do not repair consumer products.  
Panasonic Consumer Electronics Company,  
Division of Panasonic Corporation of North America  
One Panasonic Way, Secaucus, New Jersey 07094  
Panasonic Puerto Rico, Inc.  
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,  
Carolina, Puerto Rico 00985  
Copyright:  
This material is copyrighted by Panasonic Communications Co., Ltd., and may be  
reproduced for internal use only. All other reproduction, in whole or in part, is prohibited  
without the written consent of Panasonic Communications Co., Ltd.  
© 2006 Panasonic Communications Co., Ltd. All Rights Reserved.  
PQQX15231YA DM0406PM1046  
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