Panasonic Answering Machine KX TG5664 User Manual

Operating Instructions  
5.8 GHz Digital Cordless  
Answering System with Four Handsets  
Model No. KX-TG5664  
This unit is compatible with Caller ID. To use this feature, you must subscribe to  
the appropriate service offered by your service provider.  
Charge the handset battery for 7 hours before initial use.  
Please read these Operating Instructions before using the unit and save for  
future reference.  
For assistance, visit our website:  
http://www.panasonic.com/phonehelp for customers in the U.S.A. or Puerto  
Rico.  
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Introduction  
Introduction  
Thank you for purchasing a Panasonic cordless telephone.  
We recommend keeping a record of the following information for future reference.  
Serial No.  
Date of purchase  
(found on the bottom of the base unit)  
Name and address of dealer  
Attach your purchase receipt here.  
ENERGY STAR  
®
As an ENERGY STAR Participant, Panasonic has determined  
that this product meets the ENERGY STAR guidelines for energy  
efficiency. ENERGY STAR is a U.S. registered mark.  
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Introduction  
About these operating instructions  
Special feature  
®
N Slow Talk  
You can slow down the voice of the person you are talking to, making it easier to hear  
and understand.  
Symbols used in these operating instructions  
Symbol  
Meaning  
Example: Ringer ID”  
Press {^} or {V} to select the words in quotations  
shown on the display.  
i
Proceed to the next operation.  
Example: {MENU},  
{Phonebook}  
The words in the brackets indicate button names  
including soft key names (page 16) on the handset  
and base unit.  
Example:  
Press {MENU}, then press {0}, {5}, {1}. Press {^}  
or {V} to select the desired setting. Press {Save},  
then press {OFF}.  
{MENU} i {0}{5}{1} i  
Select the desired setting. i  
{Save} i {OFF}  
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Introduction  
Accessory information  
Included accessories  
1
2
3
7
4
5
6
No. Accessory item  
Order number  
Quantity  
*1  
1
AC adaptor for base unit  
PQLV1W or  
PQLV256Z  
1
2
3
4
5
6
7
Telephone line cord  
Wall mounting adaptor  
Battery  
PQJA10075Z  
PQKL10068Z4  
HHR-P104  
1
1
4
*2  
Handset cover  
PQYNTG5633BR  
PQLV30042ZB  
4
3
3
Charger  
*1  
AC adaptor for charger  
KX-TCA1-2 or  
PQLV256Z  
*1 Both of the AC adaptors function well with the base unit and charger.  
*2 The handset cover comes attached to the handset.  
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Introduction  
Additional/replacement accessories  
Accessory item  
Order number  
Rechargeable nickel metal  
hydride (Ni-MH) battery  
HHR-P104  
Headset  
KX-TCA60, KX-TCA86, KX-TCA88HA, KX-TCA91,  
KX-TCA92, or KX-TCA98  
T-adaptor  
KX-J66  
Battery back-up power supply  
Belt clip  
KX-TCA200  
PQKE10396Z3  
Sales and support information  
L To order additional/replacement accessories, call 1-800-332-5368.  
L TTY users (hearing or speech impaired users) can call 1-866-605-1277.  
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Introduction  
risk of fire or electric shock. Never spill  
any liquid on the product.  
Important safety  
instructions  
11. To reduce the risk of electric shock, do  
not disassemble the product. Take the  
product to an authorized service center  
when service is required. Opening or  
removing covers may expose you to  
dangerous voltages or other risks.  
Incorrect reassembly can cause  
electric shock when the product is  
subsequently used.  
12. Unplug the product from power outlets  
and take to an authorized service  
center when the following conditions  
occur:  
When using the product, basic safety  
precautions should always be followed to  
reduce the risk of fire, electric shock, or  
personal injury.  
1. Read all instructions carefully.  
2. Follow all warnings and instructions  
marked on the product.  
3. Unplug the product from power outlets  
before cleaning. Do not use liquid or  
aerosol cleaners. Use a moist cloth for  
cleaning.  
4. Do not use the product near water, for  
example near a bathtub, wash bowl,  
kitchen sink, etc.  
5. Place the product securely on a stable  
surface. Serious damage and/or injury  
may result if the product falls.  
6. Do not cover slots and openings on the  
product. They are provided for  
ventilation and protection against  
overheating. Never place the product  
near radiators, or in a place where  
proper ventilation is not provided.  
7. Use only the power source marked on  
the product. If you are not sure of the  
type of power supplied to your home,  
consult your dealer or local power  
company.  
A. When the power cord is damaged  
or frayed.  
B. If liquid has been spilled into the  
product.  
C. If the product has been exposed to  
rain or water.  
D. If the product does not work  
normally by following the operating  
instructions. Adjust only controls  
covered by the operating  
instructions. Improper adjustment  
may require extensive work by an  
authorized service center.  
E. If the product has been dropped or  
physically damaged.  
F. If the product exhibits a distinct  
change in performance.  
13. During thunderstorms, avoid using  
telephones except cordless types.  
There may be a remote risk of an  
electric shock from lightning.  
14. Do not use the product to report a gas  
leak, when in the vicinity of the leak.  
8. Do not place objects on the power  
cord. Install the product where no one  
can step or trip on the cord.  
9. Do not overload power outlets and  
extension cords. This can result in the  
risk of fire or electric shock.  
10. Never push any objects through slots  
in the product. This may result in the  
SAVE THESE  
INSTRUCTIONS  
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Introduction  
L Charge the battery(ies) provided, or  
identified for use with the product only, in  
accordance with the instructions and  
limitations specified in this manual.  
CAUTION:  
Installation  
L Never install telephone wiring during a  
lightning storm.  
L Never install telephone jacks in wet  
locations unless the jack is specifically  
designed for wet locations.  
WARNING:  
L To prevent the risk of fire or electrical  
shock, do not expose the product to rain  
or any type of moisture.  
L Never touch uninsulated telephone  
wires or terminals unless the telephone  
line has been disconnected at the  
network interface.  
L Unplug the product from power outlets if  
it emits smoke, an abnormal smell, or  
makes an unusual noise. These  
conditions can cause fire or electric  
shock. Confirm that smoke has stopped  
emitting and contact the Panasonic Call  
Center at 1-800-211-PANA (1-800-211-  
7262).  
L Use caution when installing or modifying  
telephone lines.  
L Do not touch the plug with wet hands.  
L The AC adaptor is used as the main  
disconnect device. Ensure that the AC  
outlet is installed near the product and is  
easily accessible.  
Medical  
L Consult the manufacturer of any  
personal medical devices, such as  
pacemakers or hearing aids, to  
Battery  
To reduce the risk of fire or injury to  
persons, read and follow these  
instructions.  
determine if they are adequately  
shielded from external RF (radio  
frequency) energy. (The product  
L Use only the battery(ies) specified.  
L Do not dispose of the battery(ies) in a  
fire. They may explode. Check with local  
waste management codes for special  
disposal instructions.  
operates in the frequency range of 5.76  
GHz to 5.84 GHz, and the power output  
is 200 mW (max.).) Do not use the  
product in health care facilities if any  
regulations posted in the area instruct  
you not to do so. Hospitals or health care  
facilities may be using equipment that  
could be sensitive to external RF energy.  
L Do not open or mutilate the battery(ies).  
Released electrolyte is corrosive and  
may cause burns or injury to the eyes or  
skin. The electrolyte may be toxic if  
swallowed.  
L Exercise care when handling the  
battery(ies). Do not allow conductive  
materials such as rings, bracelets or  
keys to touch the battery(ies), otherwise  
a short circuit may cause the battery(ies)  
and/or the conductive material to  
overheat and cause burns.  
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Introduction  
L The product should be kept away from  
heat sources such as heaters, kitchen  
stoves, etc. It should not be placed in  
rooms where the temperature is less  
than 5 °C (41 °F) or greater than 40 °C  
(104 °F). Damp basements should also  
be avoided.  
For best performance  
Base unit location/avoiding noise  
The base unit and other compatible  
Panasonic units use radio waves to  
communicate with each other.  
For maximum distance and noise-free  
operation, we recommend the following:  
L The maximum calling distance may be  
shortened when the product is used in  
the following places: Near obstacles  
such as hills, tunnels, underground, near  
metal objects such as wire fences, etc.  
L Placing the product away from electrical  
appliances.  
L Placing the base unit in a HIGH and  
CENTRAL location with no obstructions  
such as walls.  
L Operating near 5.8 GHz electrical  
appliances may cause interference.  
Move away from the electrical  
appliances.  
L Raising the antennas vertically.  
L If you use the handset near a microwave  
oven which is being used, noise may be  
heard. Move away from the microwave  
oven and closer to the base unit.  
Routine care  
L Wipe the outer surface of the product  
with a soft moist cloth. Do not use  
benzine, thinner, or any abrasive  
powder.  
L If you use the handset near another  
cordless phone’s base unit, noise may  
be heard. Move away from the other  
cordless phone’s base unit and closer to  
your base unit.  
Environment  
L Keep the product away from electrical  
noise generating devices, such as  
fluorescent lamps and motors.  
L The product should be kept free from  
excessive smoke, dust, high  
temperature, and vibration.  
L The product should not be exposed to  
direct sunlight.  
L Do not place heavy objects on top of the  
product.  
L When you leave the product unused for  
a long period of time, unplug the product  
from the power outlet.  
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Preparation  
standard telephone to the same  
telephone line or to the same telephone  
jack using a Panasonic T-adaptor (page  
6). Emergency power can be supplied to  
the unit by connecting a Panasonic  
battery back-up power supply noted on  
page 6.  
Setting up the base unit  
Connecting the AC adaptor and  
telephone line cord  
Connect the telephone line cord until it  
clicks into the base unit (A) and telephone  
line jack (B). Connect the AC adaptor cord  
by pressing the plug firmly (C).  
If you subscribe to a DSL service  
Please attach a noise filter (contact your  
DSL provider) to the telephone line  
between the base unit and the telephone  
line jack in the event of the following:  
L Use only the included Panasonic AC  
adaptor PQLV1 or PQLV256.  
– Noise is heard during conversations.  
C
– Caller ID features (page 27) do not  
function properly.  
Hook  
A
(120 V AC,  
60 Hz)  
To single-line  
telephone  
jack (RJ11C)  
To single-line  
telephone jack  
(RJ11C)  
B
Noise filter  
Note:  
L The AC adaptor must remain connected  
at all times. (It is normal for the adaptor  
to feel warm during use.)  
L The AC adaptor should be connected to  
a vertically oriented or floor-mounted AC  
outlet. Do not connect the AC adaptor to  
a ceiling-mounted AC outlet, as the  
weight of the adaptor may cause it to  
become disconnected.  
L The unit will not work during a power  
failure. We recommend connecting a  
10  
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Preparation  
Battery installation/replacement  
Setting up the handset  
1 Press the notch of the handset cover  
firmly, and slide it in the direction of the  
arrow.  
Connecting the charger  
L Use only the included Panasonic AC  
L If necessary, remove the old battery.  
adaptor KX-TCA1 or PQLV256.  
(120 V AC, 60 Hz)  
2 Insert the battery (A), and press it  
down until it snaps into position (B).  
Then close the handset cover.  
Bottom of the charger  
B
A
Hooks  
Fasten the AC adaptor cord to prevent  
it from being disconnected.  
Important:  
L Use only the rechargeable Panasonic  
battery noted on page 6.  
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Preparation  
Attention:  
Charger:  
A nickel metal hydride battery that is  
recyclable powers the product you have  
purchased.  
Charge  
contacts  
Please call 1-800-8-BATTERY (1-800-  
822-8837) for information on how to  
recycle this battery.  
Note:  
L If you want to use the unit immediately,  
charge the battery for at least 15  
minutes.  
Battery charge  
Place the handset on the base unit or  
charger for 7 hours before initial use.  
While charging, “Charging” is displayed  
and the CHARGE indicator on the base  
unit lights. When the battery is fully  
charged, “Charge completed” is  
displayed.  
L To ensure that the battery charges  
properly, clean the charge contacts of  
the handset, base unit, and charger with  
a soft, dry cloth once a month. Clean  
more often if the unit is subject to the  
exposure of grease, dust, or high  
humidity.  
Base unit:  
OR  
12  
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Preparation  
Battery level  
Panasonic battery performance  
Battery icon  
5
Battery level  
Fully charged  
Medium  
Operation  
Operating time  
While in use  
(talking)  
Up to 5 hours  
6
While not in use  
(standby)  
Up to 11 days  
Up to 3 hours  
7
Low  
Flashing: needs to be  
recharged.  
While using the  
clarity booster  
feature (page 21)  
8
Empty  
Note:  
Note:  
L When the battery needs to be charged,  
the handset beeps intermittently while it  
is in use.  
L Battery operating time may be  
shortened over time depending on  
usage conditions and surrounding  
temperature.  
L Battery power is consumed whenever  
the handset is off the base unit or  
charger, even when the handset is not in  
use. Hence the longer you leave the  
handset off the base unit or charger, the  
less time you may actually talk using the  
handset.  
L After the handset is fully charged,  
displaying “Charge completed”, it  
may be left on the base unit (or charger)  
without any ill effect on the battery.  
L The battery level may not be displayed  
correctly after you replace the battery. In  
this case, place the handset on the base  
unit (or charger) and let charge for 7  
hours.  
13  
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Preparation  
Controls  
Base unit  
A
B C  
D
E
K
L
K
F G H I J  
M
N O P Q R S T U V W  
X
Y Z  
A Display  
O {MUTE}  
B {ERASE}  
C {ANSWER ON}  
ANSWER ON indicator  
D Navigator key ({^} {V} {<} {>})  
E {MEMO}  
P {CALL WAIT} {FLASH}  
Q {REDIAL} {PAUSE}  
R CHARGE indicator  
S IN USE indicator  
T {*} (TONE)  
F MESSAGE indicator  
G {MESSAGE}  
U MIC (Microphone)  
V {1} {2} {3} {4} (extension  
H {STOP}  
number)  
I {GREETING REC} (Recording)  
J {GREETING CHECK}  
K Antenna  
W {SP-PHONE} (Speakerphone)  
SP-PHONE indicator  
X {HOLD}  
Y {CONF} (Conference)  
L Speaker  
Z {INTERCOM} {TRANSFER}  
M Charge contacts  
N {PROGRAM} {AUTO}  
INTERCOM indicator  
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Preparation  
N {MENU}  
O {OFF}  
Handset  
P {PAUSE} {REDIAL}  
Q {HOLD} {INTERCOM}  
K
L
Note:  
L Some operations not mentioned above  
are displayed as soft key selections  
during operation (page 16).  
A
B
Example: {Mute}  
M
N
Using the navigator key  
C
D
The handset navigator key can be used to  
navigate through menus and to select  
items shown on the display, by pressing  
{^}, {V}, {<}, or {>}.  
B
O
P
E
F
Adjusting audio volume  
Press {^} or {V} repeatedly while talking.  
G
Q
{^}  
H
I
{<}  
{>}  
J
{V}  
A Speaker  
B Soft keys  
C Headset jack  
D {C} (TALK)  
E Navigator key ({^} {V} {<} {>})  
F {s} (SP-PHONE)  
G {*} (TONE)  
H {FLASH} {CALL WAIT}  
I Microphone  
J Charge contacts  
K Ringer indicator  
Message indicator  
L Receiver  
M Display  
15  
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Preparation  
Handset soft keys  
Displays  
The handset features 2 soft keys. By  
pressing a soft key, you can select the  
feature shown directly above it on the  
display.  
Base unit display items  
{Select}, {Save}, {OK} and additional  
other functions are assigned to soft keys,  
pay attention to soft keys to find functions  
you need during handset operation.  
Displayed Meaning  
item  
E
Flashes when message  
memory is full.  
E
Flashes when the date and  
time need to be set.  
5
Rcvd  
calls  
Phone  
book  
Base unit ringer is off.  
K
L
O
E
Greeting or memo  
message recording error  
9@  
Answering system is in  
greeting only mode (caller  
messages are not  
recorded).  
Note:  
L In these operating instructions, soft key  
names are written inside brackets, the  
same way as other unit keys.  
Example:  
Unit keys: {C}, {OFF}, etc.  
Soft keys: {Rcvd calls}, {Phonebook},  
etc.  
H1  
P
Handsetnumber;displayed  
when paging, being paged,  
or registering.  
Base unit is in  
programming mode.  
Handset display items  
Displayed Meaning  
item  
J
5
Voice enhancer is on.  
Battery level  
16  
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Preparation  
3 Enter the current hour and minute (12-  
hour clock format) by selecting 2 digits  
for each.  
Setting the unit before  
use  
Example: 9:30  
{0}{9} {3}{0}  
Display language  
The default setting is “English”.  
4 Press {AM/PM} to select “AM” or “PM”.  
i {Save} i {OFF}  
1 {MENU} i {0}{8}  
Note:  
L If you make a mistake when entering the  
date and time, press {<}, {>}, {^}, or  
{V} to move the cursor, then make the  
correction.  
2 Select the desired setting.  
3 Press the right soft key to save. i  
{OFF}  
Dialing mode  
If you cannot make calls, change this  
setting depending on your telephone line  
service. The default setting is “Tone”.  
Tone”: For tone dial service.  
Pulse”: For rotary pulse dial service.  
1 {MENU} i {0}{5}{1}  
2 Select the desired setting. i {Save}  
i {OFF}  
Date and time  
Set the correct date and time. When you  
play back a message from the answering  
system (page 36), the unit announces the  
day and time it was recorded.  
1 {MENU} i {4}  
2 Enter the current month, day, and year  
by selecting 2 digits for each.  
Example: August 15, 2006  
{0}{8} {1}{5} {0}{6}  
17  
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Making/Answering Calls  
Making a call using the redial list  
The last 5 phone numbers dialed are  
stored in the redial list.  
Making calls  
Using the handset  
1 {REDIAL}  
1 Lift the handset and dial the phone  
2 Press {^} or {V} to select the desired  
number.  
number.  
L To correct a digit, press {Clear}.  
3 {C}  
2 Press {C} or {Call}.  
Erasing a number in the redial list  
3 When you finish talking, press {OFF} or  
place the handset on the base unit or  
charger.  
1 {REDIAL}  
2 Press {^} or {V} to select the desired  
number. i {Erase} i {Yes} i  
{OFF}  
Note:  
L Line in use” is displayed when  
someone is talking on another handset  
or another phone.  
PAUSE button (for PBX/long distance  
service users)  
A pause is sometimes required when  
making calls using a PBX or long distance  
service.  
For example, if you need to dial the line  
access number “9” when making outside  
calls with a PBX:  
Using the speakerphone  
1 Lift the handset, dial the phone number,  
and press {s}.  
L Speak alternately with the other party.  
2 When you finish talking, press {OFF}.  
Note:  
1 {9} i {PAUSE} i Dial the phone  
number.  
L Use the speakerphone in a quiet  
environment.  
2 {C}  
L To switch to the receiver, press {C}.  
Note:  
L A 3.5 second pause is inserted each  
time {PAUSE} is pressed. Press  
repeatedly to insert longer pauses.  
Adjusting the receiver/speaker volume  
Press {^} or {V} repeatedly while talking.  
18  
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Making/Answering Calls  
Using the base unit  
Answering calls  
1 {SP-PHONE}  
When a call is being received, the ringer  
indicator on the handset and IN USE  
indicator on the base unit flash rapidly.  
2 Dial the phone number.  
3 When the other party answers, speak  
into the MIC.  
Using the handset  
L Speak alternately with the other party.  
1 Lift the handset and press {C} or {s}.  
4 When you finish talking, press {SP-  
L You can also answer the call by  
pressing any button except {^}, {V},  
{<}, {>}, or {OFF}. (Any key talk  
feature)  
PHONE}.  
Note:  
L Use the speakerphone in a quiet  
environment.  
2 When you finish talking, press {OFF}.  
L While on a call, you can switch from the  
base unit to the handset:  
Note:  
– Press {C} on the handset, then  
press {SP-PHONE} on the base unit.  
– If the handset is on the base unit,  
simply lift it.  
L You can change the ringer indicator light  
color and the ringer tone. You can also  
adjust the handset ringer volume (page  
33).  
Adjusting the speaker volume  
Auto talk  
Press {^} or {V} repeatedly while talking.  
This feature allows you to answer a call by  
simply lifting the handset off the base unit  
or charger. You do not need to press {C}.  
To activate this feature, see page 32.  
Redialing the last number dialed  
{SP-PHONE} i {REDIAL}  
Temporary ringer off  
While the handset is ringing for an outside  
call, you can turn the ringer off temporarily  
by pressing {OFF}.  
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Making/Answering Calls  
Using the base unit  
Useful features during a  
call  
1 {SP-PHONE}  
2 Speak into the MIC.  
HOLD button  
3 When you finish talking, press {SP-  
This feature allows you to put an outside  
call on hold.  
PHONE}.  
Handset  
Adjusting the ringer volume  
Press {^} or {V} repeatedly to select the  
desired volume when in standby mode.  
1 Press {HOLD} during an outside call.  
L To transfer the call to another  
extension, continue from step 2 on  
page 43, “Transferring calls,  
conference calls”.  
L To turn the ringer off, press and hold {V}  
until the unit beeps 2 times.  
Setting the ringer tone  
There are 3 tones.  
2 Press {HOLD} again.  
L To release the hold, press {C}.  
1 Press {^} or {V}.  
L The base unit user can take the call  
by pressing {SP-PHONE}.  
L Another handset user can take the  
2 Within 10 seconds, press {<} or {>}  
repeatedly to select the desired tone.  
call by pressing {C}.  
Base unit  
Press {HOLD} during an outside call.  
L To release the hold, press {SP-  
PHONE}.  
L Handset users can take the call by  
pressing {C}.  
Note for handset and base unit:  
L If another phone is connected on the  
same line (page 10), you can also take  
the call by lifting its handset.  
L If a call is kept on hold for more than 6  
minutes, an alarm tone starts to sound.  
After 4 additional minutes on hold, the  
call is disconnected.  
20  
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Making/Answering Calls  
Press {CALL WAIT} to answer the 2nd  
call.  
Mute  
While mute is turned on, you can hear the  
other party, but the other party cannot hear  
you.  
L To switch between calls, press {CALL  
WAIT}.  
Temporary tone dialing (for rotary/  
pulse service users)  
You can temporarily switch the dialing  
mode to tone when you need to access  
touch tone services (for example,  
answering services, telephone banking  
services, etc.).  
Handset  
To mute your voice, press {Mute}.  
L To return to the conversation, press  
{Mute} or {C}.  
Note:  
L {Mute} is a soft key visible on the  
handset display during a call.  
Press {*} (TONE) before entering access  
numbers which require tone dialing.  
Base unit  
Handset clarity booster  
To mute your voice, press {MUTE}.  
L To return to the conversation, press  
{MUTE} or {SP-PHONE}.  
This feature can improve sound clarity  
when the handset is used in an area where  
there may be interference. During an  
outside call, this feature is turned on  
automatically when necessary. You can  
also turn this feature on or off manually.  
FLASH button  
Pressing {FLASH} allows you to use  
special features of your host PBX such as  
transferring an extension call, or accessing  
optional telephone services such as Call  
Waiting.  
1 Press {MENU} during an outside call.  
2 Press {2} to select “Booster on” or  
Booster off”.  
Note:  
Note:  
L To change the flash time, see page 33.  
L When this feature is turned off manually  
during a call, it does not turn on  
For Call Waiting service users  
To use Call Waiting, you must subscribe to  
your telephone company’s Call Waiting  
service.  
automatically during the same call.  
L While this feature is turned on;  
– the battery operating time is  
shortened (page 13).  
This feature allows you to receive calls  
while you are already talking on the phone.  
If you receive a call while on the phone,  
you will hear a Call Waiting tone. Please  
contact your telephone company for  
details and availability of this service in  
your area.  
– the maximum number of extensions  
that can be used at a time may  
decrease.  
21  
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Making/Answering Calls  
Note:  
Handset voice enhancer  
L This feature turns off if another handset  
starts to have an intercom call with the  
base unit, or another unit starts to use  
the answering system.  
This feature clarifies the voice of the  
person you are talking to, reproducing a  
more natural-sounding voice that is easier  
to hear and understand (page 33).  
L This feature turns off after you hang up  
1 Press {MENU} during an outside call.  
the call.  
L The speed may become close to normal  
when the handset receives constant  
incoming audio for a period of time.  
2 Press {3} to select “V.E. on” or “V.E.  
off”.  
L When this feature is turned on, J  
is displayed.  
Call share  
This feature allows the handset and base  
unit to join an existing outside call.  
Note:  
L Depending on the condition and quality  
of your telephone line, this feature may  
emphasize existing line noise. If it  
becomes difficult to hear, turn this  
feature off.  
Handset  
To join the conversation, press {C} when  
the other extension is on an outside call.  
Base unit  
Handset Slow Talk  
This feature works to help slow down the  
incoming audio when two parties are  
having a two way conversation.  
To join the conversation, press {SP-  
PHONE} when the handset is on an  
outside call.  
Important:  
Note for handset and base unit:  
L You cannot use this feature when;  
– you are on a conference call,  
– you are listening to messages in the  
answering system,  
L A maximum of 4 parties (including 1  
outside party) can join a conversation  
using 3 extensions.  
– another unit is using the answering  
system, or  
– another handset is having an intercom  
call with the base unit.  
Press {Slow} during an outside call.  
L Slow” starts blinking.  
L To turn this feature off, press {Slow}  
again. “Slow” stops blinking.  
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Phonebook  
Key  
{0}  
Character  
Handset phonebook  
0
Space  
{*}  
{#}  
;
#
You can add up to 50 items to the handset  
phonebook and search for phonebook  
items by name.  
L To enter another character that is  
located on the same dial key, first press  
{>} to move the cursor to the next  
space.  
Adding items to the phonebook  
1 {Phonebook}  
2 {Add}  
Editing/correcting a mistake  
Press {<} or {>} to move the cursor to the  
character or number you want to erase,  
then press {Clear}. Enter the appropriate  
character or number.  
3 Enter the name (max. 16 characters).  
i {Next}  
4 Enter the phone number (max. 32  
L Press and hold {Clear} to erase all  
characters or numbers.  
digits). i {Next}i {Save}  
L To add other items, repeat from step  
2.  
Finding and calling a  
phonebook item  
5 {OFF}  
Note:  
Phonebook items can be searched for  
alphabetically by scrolling through the  
phonebook items or by entering the first  
initial.  
L Caller ID subscribers can use ringer ID  
and light-up ID features (page 27, 28).  
Character table  
Searching for a name alphabetically by  
scrolling through all items  
Key  
{1}  
{2}  
{3}  
{4}  
{5}  
{6}  
{7}  
{8}  
{9}  
Character  
& ’  
(
)
,
.
/
1
1 {Phonebook} i {Search}  
a
d
g
j
b
c
f
A B C 2  
D E F 3  
2 Press {^} or {V} to select the desired  
e
h
k
item.  
i
G H I  
K L  
4
5
3 Press {C} to dial the phone number.  
l
J
m n  
o
r
M N O 6  
P Q R S 7  
T U V 8  
W X Y Z 9  
p
t
q
u
s
v
y
w x  
z
23  
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Phonebook  
Searching for a name by initial  
Chain dial  
This feature allows you to dial phone  
numbers in the handset phonebook while  
you are on a call. This feature can be used,  
for example, to dial a calling card access  
number or bank account PIN that you have  
stored in the handset phonebook, without  
having to dial manually.  
1 {Phonebook} i {Search}  
2 Press the dialing button ({0} {9}, {#},  
or {*}) that corresponds to the first  
letter you are searching for (see the  
character table, page 23).  
Example: LISA”  
Press {5} repeatedly to display the first  
phonebook entry starting with the initial  
L” and go to step 3.  
1 During an outside call, press {MENU}.  
2 Phonebooki {Select}  
L If there is no item corresponding to  
the letter you selected, the next item  
is displayed.  
3 Find the desired item (page 23, 24). i  
{Call}  
Note:  
3 Press {V} to select the desired item.  
L When storing a calling card access  
number and your PIN in the phonebook  
as one phonebook item, press {PAUSE}  
to add pauses after the number and PIN  
as necessary (page 18).  
4 Press {C} to dial the phone number.  
Editing items in the phonebook  
1 Find the desired item (page 23, 24). i  
L If you have rotary or pulse service, you  
need to press {*} before pressing  
{MENU} in step 1 to change the dialing  
mode temporarily to tone.  
{Option} i Editi {Select}  
2 Edit the name if necessary (see the  
character table, page 23). i {Next}  
3 Edit the phone number if necessary.  
i {Next} i {Save} i {OFF}  
Erasing items in the phonebook  
1 Find the desired item (page 23, 24).  
2 {Erase} i {Yes} i {OFF}  
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Phonebook  
Copying handset  
phonebook items  
You can copy one or all of the phonebook  
items from one handset to another.  
Important:  
L Ringer ID and light-up ID settings for  
phonebook items are not copied.  
Copying an item  
1 {MENU} i {#}{1}  
2 Select the destination unit by pressing  
{^} or {V}. i {Next}  
3 Press {^} or {V} to select the desired  
item. i {Send}  
4 Press {OFF} after the long beep.  
Copying all items  
1 {MENU} i {#}{2}  
2 Select the destination unit by pressing  
{^} or {V}. i {Send}  
3 Press {OFF} after the long beep.  
25  
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Base Unit Speed Dialer  
For example, if you need to dial the line  
access number “9” when making outside  
calls with a PBX:  
Base unit speed dialer  
In step 2, press {9}, {PAUSE}, then enter  
the phone number.  
You can assign one phone number to each  
of the 10 dial keys ({0} {9}) on the base  
unit.  
Note:  
L A 3.5 second pause is inserted each  
time {PAUSE} is pressed. Press  
repeatedly to insert longer pauses. “P”  
Adding phone numbers to the  
speed dialer  
is displayed when {PAUSE} is pressed.  
L When {*} is pressed, “$” is displayed.  
When {#} is pressed, “#” is displayed.  
Important:  
L Before storing phone numbers, make  
sure the base unit is not being used.  
To erase a stored phone number  
1 Press {PROGRAM} 2 times.  
1 {PROGRAM}  
2 Enter the phone number (max. 32  
digits).  
2 Press the desired dial key ({0} {9}).  
L If a pause is required for dialing,  
press {PAUSE} where needed.  
L If you misdial, press {STOP} and  
repeat from step 1.  
Calling someone with the speed  
dialer  
1 {SP-PHONE} i {AUTO}  
2 Press the desired dial key ({0} {9}).  
Note:  
3 {PROGRAM}  
4 Press a dial key ({0} {9}).  
Note:  
L Speed dial numbers stored in the base  
unit can only be dialed from the base  
unit.  
L If a phone number is stored in a dial key  
which already contains a phone number,  
the old number will be erased.  
L We recommend you make a note of  
which phone numbers are stored in  
which dial keys.  
PAUSE button (for PBX/long distance  
service users)  
A pause is sometimes required when  
making calls using a PBX or long distance  
service.  
26  
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Caller ID Service  
Private name display  
Using Caller ID service  
When caller information is received and it  
matches a phone number stored in the  
phonebook, the stored name is displayed  
and logged in the caller list.  
This unit is Caller ID compatible. To use  
Caller ID features, you must subscribe to  
your telephone company’s Caller ID  
service.  
Call Waiting Caller ID display  
If you subscribe to both Caller ID and Call  
Waiting with Caller ID services, the 2nd  
caller’s information is displayed after you  
hear a Call Waiting tone (page 21). Please  
contact your telephone company for  
details and availability of this service in  
your area.  
Caller ID features  
When an outside call is being received, the  
calling party’s name and telephone  
number are displayed.  
Caller information for the last 50 different  
callers is logged in the caller list by the  
most recent call to the oldest.  
L Generally caller information is displayed  
from the 2nd ring.  
Ringer ID  
This feature can help you identify who is  
calling by using different ringers for  
different callers stored in the phonebook.  
You can assign a different ringer to each  
phonebook item. When a call is received  
from a caller stored in the phonebook, the  
ringer is used after Caller ID information is  
displayed.  
If you select “No Ringer ID”, the  
handset uses the ringer tone you selected  
on page 33 when a call is received from  
that caller. The default setting is “No  
Ringer ID”.  
L If the unit cannot receive caller  
information, the following is displayed:  
– “Out of area”: The caller dialed  
from an area which does not provide  
Caller ID service.  
– “Private caller”: The caller  
requested not to send caller  
information.  
– “Long distance”: The caller called  
you long distance.  
L If the unit is connected to a PBX system,  
caller information may not be received  
properly. Consult your PBX supplier.  
1 Find the desired item (page 23, 24). i  
Missed calls  
{Option}  
If a call is not answered, the unit treats the  
call as a missed call. The number of  
missed calls is shown on the handset  
display. This lets you know if you should  
view the caller list to see who called while  
you were out.  
2 Ringer IDi {Select}  
3 Select the desired ringer tone.  
4 {Save} i {OFF}  
L The number of missed calls can also be  
shown on the multiple handsets (page  
28).  
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Caller ID Service  
Light-up ID  
Caller list  
This feature can help you identify who is  
calling by using different ringer indicator  
colors for different callers stored in the  
handset phonebook. You can assign a  
different indicator color to each handset  
phonebook item. When a call is received  
from a caller stored in the handset  
phonebook, the indicator color is used  
after Caller ID information is displayed.  
If you select “No Light-up ID”, the  
handset uses the ringer indicator color you  
selected on page 33 when a call is  
received from that caller.  
Viewing the caller list and calling back  
1 Press {^} or {V} to enter the caller list.  
2 Press {V} to search from the most  
recent call, or {^} to search from the  
oldest call.  
3 {C}  
Note:  
L Each handset has its own caller list. If  
you viewed the caller list or answered a  
call on one handset, the same  
information in the other handsets is  
displayed as “missed calls”.  
The default setting is “No Light-up ID”.  
1 Find the desired item (page 23, 24). i  
{Option}  
L You can also press {Rcvd calls} to  
enter the caller list.  
2 Light-up IDi {Select}  
3 Select the desired ringer indicator color.  
4 {Save} i {OFF}  
L If the same caller calls more than once, it  
is displayed with the number of times the  
caller called (“×2” to “×9”). Only the date  
and time of the most recent call is  
stored.  
L A Q is displayed next to items which  
have already been viewed or answered.  
Editing a caller’s phone number before  
calling back  
You can edit a phone number in the caller  
list by removing its area code and/or the  
long distance code “1”.  
1 Press {^} or {V} to enter the caller list.  
2 Select the desired item. i {Select}  
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Caller ID Service  
3 Press {Edit} repeatedly until the phone  
number is shown in the desired format.  
1 Local phone number  
Storing caller information into the  
phonebook  
Example:  
321-5555  
1 Press {^} or {V} to enter the caller list.  
2 Select the desired item. i {Select}  
2 Area code – Local phone number  
Example:  
555-321-5555  
L To edit the number, press {Edit}  
repeatedly until the phone number is  
shown in the desired format.  
3 1 – Area code – Local phone  
number  
3 {Save}  
Example:  
1-555-321-5555  
L If there is the name information for  
the caller, skip to step 5.  
4 {C}  
4 Enter the name (see the character  
Caller ID number auto edit feature  
Once you call back an edited number, the  
unit can automatically edit other incoming  
phone numbers each time you receive a  
call.  
For example, you can use this feature to  
set the unit to ignore the area code of  
callers in your area code, so that you can  
call these local numbers using caller  
information without dialing the area code.  
To activate this feature, you must edit an  
item in the caller list, then call that number.  
After that, phone numbers from that  
caller’s area code are edited automatically.  
This feature can be turned on or off (page  
32).  
table, page 23). i {Next} i {Save}  
5 {OFF}  
Erasing selected caller information  
1 Press {^} or {V} to enter the caller list.  
2 Select the desired item.  
3 {Erase} i {Yes} i {OFF}  
Erasing all caller information  
1 Press {^} or {V} to enter the caller list.  
2 {All erase} i {Yes}  
Note:  
L Phone numbers from the 4 most recently  
edited area codes are automatically  
edited.  
L If you move to another area, you can  
turn this feature off to erase previously  
edited area codes. To use this feature  
again, turn it on and reprogram the area  
codes you want to edit once again.  
29  
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Programming  
Programmable settings  
You can customize the unit by programming the following features using the handset. To  
access the features, there are 2 methods: scrolling through the display menus (page 30)  
or using the direct commands (page 32).  
L Mainly the direct command method is used in these operating instructions.  
Programming by scrolling through the display menus  
1 {MENU}  
2 Press {^} or {V} to select the desired menu. i {Select}  
L If there are sub-menu(s), press {^} or {V} to select the desired item. i {Select}  
Example: To access the handset ringer tone setting  
Press {^} or {V} to select “Ringer setting”. i {Select}  
Then press {^} or {V} to select “Ringer tone”. i {Select}  
3 Press {^} or {V} to select the desired setting.  
L This step may vary depending on the feature being programmed.  
4 {Save} i {OFF}  
Main menu  
Sub-menu 1  
Sub-menu 2  
Page  
page 37  
Message play  
Ringer setting  
Ringer volume  
Ringer tone  
Ring color  
*1  
Date and time  
page 17  
Voice enhancer  
Copy phonebook  
Copy 1 item  
Copy all items  
page 25  
page 25  
page 34  
Customer support  
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Programming  
Main menu  
Sub-menu 1  
Sub-menu 2  
Page  
*1  
Initial setting  
Set answering  
Ring count  
page 40  
*1  
Recording time  
page 41  
*1  
Remote code  
page 40  
Message alert  
LCD contrast  
Key tone  
page 41  
Auto talk  
page 19  
Caller ID edit  
Time adjustment  
Set tel line  
*1  
page 17  
*1  
Set dial mode  
*1  
Set flash time  
*1  
Set line mode  
Registration  
page 44  
page 17  
Change language  
*1 If you program these settings using one of the handsets, you do not need to program  
the same item using another handset.  
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Programming  
Programming using the direct commands  
1 {MENU}  
Note:  
L In the following table:  
2 Enter the desired feature code.  
– < > shows the default setting.  
– If “System setting” column is checked,  
you do not need to program the same  
item using another handset.  
3 Enter the desired setting code.  
L This step may vary depending on the  
feature being programmed.  
L If you make a mistake or enter the wrong  
code, press {OFF}, then start again by  
pressing {MENU}.  
4 {Save} i {OFF}  
Feature  
Feature  
code  
Setting code  
System  
setting  
*1  
Auto talk  
{0}{3}  
{1}: On{0}: <Off>  
Caller ID edit  
{0}{4}  
{1}: <On> {0}: Off  
(Caller ID number auto edit)  
(page 29)  
Change language  
{0}{8}  
{1}: <English>  
(Display language)  
{2}: Español(page 17)  
Copy phonebook(1 item)  
{#}{1}  
(page 25)  
Copy phonebook(all items) {#}{2}  
(page 25)  
Date and time  
{4}  
(page 17)  
r
*2  
Key tone  
{0}{2}  
{0}{1}  
{1}: <On> {0}: Off  
{1}{6}: Level 1–6 <3>  
LCD contrast  
(Display contrast)  
Message alert  
Message play  
Recording time  
{0}{#}  
{2}  
{1}: On{0}: <Off>  
{0}{6}{2}  
{1}: 1min{2}: 2min  
{3}: <3min>  
r
{0}: Greeting only  
Registration  
Remote code  
{0}{0}  
(page 44)  
(page 40)  
{0}{6}{3}  
r
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Programming  
Feature  
Feature  
code  
Setting code  
System  
setting  
Ring color  
(Ringer indicator color)  
{1}{4}  
{1}: <Color1>=Amber  
{2}: Color2=Green  
{3}: Color3=Red  
{4}: Multicolor  
Ring count  
{0}{6}{1}  
{1}{2}  
{2}{7}: 27rings <4>  
{0}: Toll saver  
r
*3  
Ringer tone(Handset)  
{1}{3}: Tone<1>–3  
{4}{7}: Melody 14  
Ringer volume(Handset)  
{1}{1}  
{1}: Low {2}: Medium  
{3}: <High> {0}: off  
Set dial mode  
{0}{5}{1}  
{0}{5}{2}  
{1}: Pulse  
{2}: <Tone> (page 17)  
r
r
*4  
Set flash time  
{1}: <700ms> {2}: 600ms  
{3}: 400ms{4}: 300ms  
{5}: 250ms{6}: 110ms  
{7}: 100ms{8}: 90ms  
*5  
Set line mode  
{0}{5}{3}  
{1}: A{2}: <B>  
r
r
*6  
Time adjustment  
{0}{9}  
{1}: <Caller ID[auto]>  
(Caller ID subscribers only)  
{0}: Manual  
Voice enhancer  
{5}  
{1}: On{0}: <Off>  
*1 If you subscribe to Caller ID service and want to view the caller’s information after lifting  
up the handset to answer a call, turn off this feature.  
*2 You can select whether or not key tones are heard when keys are pressed. Includes  
confirmation tones and error tones.  
*3 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone  
(tone 1 to 3). If you select a melody, you cannot distinguish lines by their ringers.  
*4 The flash time depends on your telephone exchange or host PBX. Consult your PBX  
supplier if necessary. The setting should stay at “700ms” unless pressing {FLASH}  
fails to pick up the call waiting call.  
*5 Generally, the line mode setting should not be adjusted. If “Line in use” is not  
displayed when another phone connected to the same line is in use, you need to  
change the line mode to “A”.  
*6 This feature allows the unit to automatically adjust the date and time setting when caller  
information is received. To use this feature, set the date and time first.  
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Programming  
Customer support  
The handset can display the Internet  
address where you can download  
operating instructions or get further  
information for this product using your  
computer.  
{MENU} i Customer supporti  
{Select} i {OFF}  
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Answering System  
Screening calls  
Answering system  
While a caller is leaving a message, you  
can listen to the call through the base unit’s  
speaker. To adjust the speaker volume,  
press {^} or {V} repeatedly.  
You can answer the call by pressing {SP-  
PHONE} on the base unit, or by pressing  
{C} on the handset.  
Important:  
L Only 1 person can access the answering  
system at a time.  
L When callers leave messages, the unit  
records the day and time of each  
message. Make sure the date and time  
have been set (page 17).  
Turning off the call screening feature  
When the base unit is not in use, press  
{GREETING CHECK}, then press {V}  
repeatedly until “0” is displayed.  
OR  
Memory capacity  
The total recording capacity (including  
your greeting message, caller messages,  
and voice memo) is about 21 minutes.  
A maximum of 64 messages (including a  
greeting message) can be recorded.  
While screening, press {V} repeatedly until  
“0” is displayed.  
Note:  
L If the message memory becomes full,  
the ANSWER ON indicator flashes  
rapidly (if the answering system is  
turned on). Erase unnecessary  
messages (page 36).  
L If you adjust the speaker volume while  
listening to messages or talking on the  
intercom, the speaker volume for call  
screening is turned on again.  
L If less than 3 minutes of recording time  
are available, the unit announces the  
remaining recording time when  
operating the answering system. Erase  
unnecessary messages (page 36).  
Recording your greeting  
message  
You can record your own greeting  
message (max. 2 minutes) that is played  
when the answering system answers a  
call. If you do not record a greeting  
message, a prerecorded greeting  
message is used.  
Turning the answering system  
on/off  
Press {ANSWER ON} to turn on/off the  
answering system.  
1 {GREETING REC}  
L When the answering system is turned  
on, the ANSWER ON indicator lights.  
2 Within 10 seconds, press {GREETING  
REC} again.  
L When the answering system is turned  
off, the ANSWER ON indicator turns off.  
3 After the base unit beeps, speak clearly  
about 20 cm (8 inches) away from the  
MIC.  
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Answering System  
4 To stop recording, press {STOP}.  
Listening to messages  
using the base unit  
Playing back the greeting message  
Press {GREETING CHECK}.  
When new messages have been  
recorded, the MESSAGE indicator on the  
base unit flashes.  
Press {MESSAGE}.  
L The unit plays new messages.  
Erasing your greeting message  
Press {GREETING CHECK}, and then  
press {ERASE} while your greeting  
message is playing.  
L When you have no new messages, the  
unit plays back all messages.  
Prerecorded greeting message  
If you erase or do not record your own  
greeting message, the unit plays a  
prerecorded greeting message for callers  
and ask them to leave messages. If the  
message recording time (page 41) is set to  
Greeting only”, caller messages are  
not recorded and the unit plays a different  
prerecorded greeting message asking  
callers to call again.  
Adjusting the speaker volume  
Press {^} or {V} repeatedly while listening  
to a message.  
Repeating a message  
Press {<} during playback.  
L If pressed within the first 5 seconds of a  
message, the previous message is  
played.  
Skipping a message  
Press {>} during playback.  
Pausing a message  
Press {STOP} during playback.  
L To resume playback, press  
{MESSAGE}.  
L To stop playback completely, press  
{STOP} again.  
Erasing a message  
Press {ERASE} during playback.  
Erasing all messages  
Press {ERASE} 2 times while the unit is  
not being used.  
36  
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Answering System  
Calling back (Caller ID subscribers  
only)  
If Caller ID information was received for  
the call, you can call the caller back while  
listening to the message.  
Listening to messages  
using the handset  
When new messages have been  
recorded:  
1 Press {Select} during playback.  
– “New message” is displayed.  
L To edit the number before calling  
back, press {Edit} repeatedly to  
select the desired format (page 28).  
– The message indicator on the handset  
flashes slowly if the message alert  
feature is turned on (page 41).  
2 {Call}  
1 {MENU}  
Answering system commands  
You can also operate the answering  
system by pressing dial keys on the  
handset during playback.  
2 Message playi {Select}  
L The handset plays new messages  
including memo messages.  
L When you have no new messages,  
the handset plays back all messages.  
Key  
Command  
{1} or {<} Repeat message (during  
3 Press {OFF} when finished.  
*1  
playback)  
Note:  
{2} or {>} Skip message (during  
L You can also listen to the messages by  
pressing {MENU}, then pressing {2}.  
L To switch to the receiver, press {C}.  
playback)  
{4}  
{5}  
{8}  
{9}  
{0}  
Play new messages  
Play all messages  
Adjusting the receiver/speaker volume  
Press {^} or {V} repeatedly while listening  
to a message.  
Turn answering system on  
*2  
Stop playback  
Turn answering system off  
Voice guidance  
{*}{4} or Erase currently playing  
{Erase}  
message  
If you do not press any buttons after the  
last message is played back, the unit’s  
voice guidance starts. Operate the  
answering system by following the  
guidance as necessary.  
{*}{5}  
Erase all messages  
*1 If pressed within the first 5 seconds of a  
message, the previous message is  
played.  
*2 To resume operation, press a command  
key within 15 seconds, or the voice  
guidance will start.  
37  
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Answering System  
Voice memo  
Remote operation  
Using a touch tone phone, you can call  
your phone number from outside and  
access the unit to listen to messages. The  
unit’s voice guidance prompts you to press  
certain dial keys to perform different  
operations.  
Recording a voice memo  
You can use the base unit to leave a voice  
memo (voice message) for yourself or  
someone else (max. 3 minutes). Voice  
memos can be played back later with the  
same operation used to play back  
answering system messages.  
Important:  
L In order to operate the answering  
system remotely, you must first set a  
remote code (page 40). This code must  
be entered each time you operate the  
answering system remotely.  
Base unit  
1 {MEMO}  
2 After the unit beeps, speak clearly  
about 20 cm (8 inches) away from the  
MIC.  
Using the answering system  
remotely  
3 To stop recording, press {STOP}.  
1 Dial your phone number from a touch  
tone phone.  
2 After the greeting message starts, enter  
your remote code (page 40).  
L The unit plays back new messages.  
L After playing back new messages,  
the voice guidance starts.  
3 Follow the voice guidance as  
necessary.  
4 When finished, hang up.  
Note:  
L You can ignore the voice guidance and  
control the unit using remote commands  
(page 39).  
38  
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Answering System  
Key  
Remote command  
Voice guidance  
During remote operation, the unit’s voice  
guidance prompts you to press {1} to  
perform a specific operation, or press {2}  
to listen to more available operations.  
Operations are presented by voice  
guidance in the following order:  
{*}{4}  
Erase currently playing  
message  
{*}{5}  
Erase all messages  
*1 If pressed within the first 5 seconds of a  
message, the previous message is  
played.  
*2 To resume operation, enter a remote  
command within 15 seconds, or the  
voice guidance starts.  
– Play back all messages  
– Play back new messages  
– Record a message  
– Erase all messages  
Turning on the answering system  
remotely  
If the answering system is off, you can turn  
it on remotely.  
Note:  
L If you do not press any dial keys within  
10 seconds after a voice guidance  
prompt, the unit disconnects your call.  
L If less than 3 minutes of recording time is  
available, the unit announces the  
remaining recording time after the last  
message is played back.  
1 Dial your phone number.  
2 Let the phone ring 15 times.  
L The unit answers your call with the  
greeting message.  
Remote commands  
L You can hang up, or if you call from a  
touch tone phone, you can enter your  
remote code and begin remote  
operation (page 38).  
You can press dial keys to access certain  
answering system functions without  
waiting for the voice guidance to prompt  
you.  
Skipping the greeting message to leave  
a message  
Key  
Remote command  
{1}  
Repeat message (during  
You can leave a message just as any  
outside caller can. Call your phone  
number. When the answering system  
picks up, press {*} to skip the greeting  
message and record your message after  
the beep.  
*1  
playback)  
{2}  
Skip message (during  
playback)  
{4}  
{5}  
{9}  
{0}  
Play new messages  
Play all messages  
*2  
Stop playback  
Turn answering system  
off  
39  
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Answering System  
For Voice Mail service subscribers  
If you subscribe to a flat-rate service  
package that includes Caller ID, Call  
Waiting, Voice Mail, and unlimited local/  
regional/long distance calls, please note  
the following:  
Answering system  
settings  
Remote code  
A remote code must be entered when  
operating the answering system remotely.  
This code prevents unauthorized parties  
from listening to your messages remotely.  
The default setting is “11”.  
L To use the Voice Mail service provided  
by your telephone company rather than  
the unit’s answering system, turn off the  
answering system (page 35).  
This unit does not have an indicator to  
indicate if there are new messages in  
your mailbox service.  
1 {MENU} i {0}{6}{3}  
L To use this unit’s answering system  
rather than the Voice Mail service  
provided by your telephone company,  
please contact your telephone company  
to deactivate your Voice Mail service.  
If your telephone company cannot do  
this:  
– Set this unit’s “Ring count” setting  
so that this unit’s answering system  
answers calls before your telephone  
company’s Voice Mail service tries to  
answer your calls. It is necessary to  
check the ring count required to  
activate the Voice Mail service  
provided by your telephone company  
before changing this setting.  
– Change the ring count of the Voice  
Mail service so that the answering  
system can answer the call first. To do  
so, consult your telephone company.  
2 Enter the desired 2-digit remote code.  
i {Save} i {OFF}  
Ring count  
You can change the number of times the  
phone rings before the unit answers calls.  
The default setting is “4”.  
Toll saver”: The unit answers on the  
2nd ring when new messages have been  
recorded, and on the 4th ring when there  
are no new messages. If you call your  
phone from outside to listen to new  
messages (page 38), you will know that  
there are no new messages when the  
phone rings for the 3rd time. You can then  
hang up without being charged for the call.  
1 {MENU} i {0}{6}{1}  
2 Select the desired setting. i {Save}  
i {OFF}  
40  
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Answering System  
Caller’s recording time  
You can change the maximum message  
recording time allotted to each caller.  
The default setting is “3min”.  
Greeting only”: The unit plays the  
greeting message but does not record  
caller messages.  
1 {MENU} i {0}{6}{2}  
2 Select the desired setting. i {Save}  
i {OFF}  
Note:  
L If the message memory becomes full,  
the unit automatically switches to the  
Greeting only” mode and no new  
messages are recorded. If you have  
recorded your own greeting message,  
that same greeting message is  
announced to callers even though their  
messages are not recorded. If you have  
not recorded your own greeting  
message, the prerecorded message  
used for “Greeting only” mode is  
announced to callers (page 36).  
Message alert  
You can select whether or not the  
message indicator on the handset flashes  
when new messages are recorded (page  
37). The default setting is “Off”.  
1 {MENU} i {0}{#}  
2 Select the desired setting. i {Save}  
i {OFF}  
Note:  
L While message alert is on, battery  
operating time is shortened (page 13).  
41  
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Multi-unit Operation  
3 To end the intercom call, press {SP-  
PHONE}.  
Intercom  
Answering an intercom call  
Handset  
Intercom calls can be made:  
– between the handset and base unit  
– between handsets  
1 Press {C} to answer the page.  
2 To end the intercom call, press {OFF}.  
Base unit  
Note:  
L If you receive a phone call while talking  
on the intercom, you hear 2 tones. To  
answer the call with the handset, press  
{OFF}, then press {C}. To answer the  
call with the base unit, press {SP-  
PHONE} 2 times.  
1 Press {SP-PHONE} or {INTERCOM}  
to answer the page.  
2 To end the intercom call, press {SP-  
L You can locate a misplaced handset by  
paging it (handset locator).  
PHONE}.  
Note for handset and base unit:  
Making an intercom call  
Handset  
L When the ringer volume is set to off, the  
handset or the base unit rings at the low  
level for intercom calls.  
1 {INTERCOM}  
2 To page the base unit, press {0}.  
To page another handset, enter its  
extension number ({1} {4}).  
L The destination unit beeps for 1  
minute.  
L To stop paging, press {OFF}.  
3 To end the intercom call, press {OFF}.  
Base unit  
1 {INTERCOM}  
2 Press {1}, {2}, {3}, or {4}.  
L The destination unit beeps for 1  
minute.  
L To stop paging, press {SP-PHONE}  
or {INTERCOM}.  
42  
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Multi-unit Operation  
Base unit  
Transferring calls,  
conference calls  
1 During an outside call, press  
{INTERCOM} to put the call on hold.  
Outside calls can be transferred between  
the handset and base unit, and between 2  
handsets. The handset and base unit, or 2  
handsets can have a conference call with  
an outside party.  
2 Press {1}, {2}, {3}, or {4}.  
3 Wait for the paged party to answer.  
L If the paged party does not answer,  
press {INTERCOM} to return to the  
outside call.  
Handset  
4 To complete the transfer, press {SP-  
1 During an outside call, press  
PHONE}.  
{INTERCOM} to put the call on hold.  
L The outside call is being routed to the  
handset.  
To establish a conference call, press  
{CONF}.  
2 To page the base unit, press {0}.  
To page another handset, enter its  
extension number ({1} {4}).  
L To leave the conference, press {SP-  
PHONE}. The other parties can  
continue the conversation.  
3 Wait for the paged party to answer.  
L If the paged party does not answer,  
press {C} to return to the outside  
call.  
L To put the outside call on hold, press  
{HOLD}. To resume the conference,  
press {CONF}.  
4 To complete the transfer, press {OFF}.  
L The outside call is being routed to the  
unit.  
Answering transferred calls  
To establish a conference call, press  
Handset  
{Conf}.  
L To leave the conference, press  
{OFF}. The other parties can  
continue the conversation.  
Press {C} to answer the page.  
Base unit  
L To put the outside call on hold, press  
{HOLD}. To resume the conference,  
press {Conf}.  
Press {SP-PHONE} to answer the page.  
Note for handset and base unit:  
L After the paging party disconnects, you  
can talk to the outside caller.  
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Multi-unit Operation  
Registering a handset  
The included handset and base unit are  
preregistered. If for some reason the  
handset is not registered to the base unit,  
register the handset. Lift the handset from  
the base unit or charger before registering.  
Important:  
L If you accidentally assign another  
handset’s extension number to the base  
unit, the originally assigned handset  
stops functioning. Confirm the extension  
number of the handset by placing it on  
the base unit or charger. Lift the handset  
from the charger before registering.  
1 Handset:  
{MENU} i {0}{0}  
2 Base unit:  
Press and hold {INTERCOM} until the  
CHARGE indicator flashes, then press  
{1}, {2}, {3}, or {4}.  
L After the CHARGE indicator starts  
flashing, the rest of the procedure  
must be completed within 1 minute.  
3 Handset:  
Press {OK}, then wait until the handset  
beeps.  
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Useful Information  
3 Adjust the adaptor to hold the base unit,  
then push it in the direction of the arrow  
until it clicks into place.  
Wall mounting  
Base unit  
1 Tuck the telephone line cord inside the  
wall mounting adaptor (A).  
Connect the telephone line cord (B).  
A
B
2 Insert the hooks on the wall mounting  
adaptor into the holes (1) and (2) on  
the base unit.  
2
1
2
1
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Useful Information  
4 Connect the telephone line cord. Mount  
the unit by inserting the mounting pins  
into the round openings on the adaptor  
(for pin 2, use round cut out at the  
bottom of the adaptor if you are using  
the 4 inches phone plate), then sliding  
the unit down to secure it.  
To remove the wall mounting adaptor  
While pushing down the release levers  
(A), remove the adaptor (B).  
A
A
Connect the AC adaptor to power outlet  
(page 10).  
L There are two common types of wall  
phone plates. The distance between  
1 and 2 may vary depending on the  
size of the wall phone plate installed.  
B
1
83 mm  
(
31/4 inches  
)
or  
102 mm  
(4 inches)  
2
(120 V AC,  
60 Hz)  
83 mm  
102 mm  
(4 inches)  
(
31/4 inches  
)
1
2
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Useful Information  
Charger  
Headset (optional)  
1 Drive the screws (not included) into the  
wall using the wall mount template as a  
guide.  
Connecting a headset to the handset  
allows hands-free phone conversations.  
Please use only a Panasonic headset  
(page 6).  
25.4 mm  
(1 inch)  
Screws  
(120 V AC, 60 Hz)  
2 Mount the charger (A), then slide it  
down (B) and to the right (C) until it is  
secure.  
L Headset shown is KX-TCA86.  
Switching a call between the headset  
and handset speakerphone  
To switch to the handset speakerphone,  
press {s}.  
A
B
C
To return to the headset, press {C}.  
25.4 mm  
(1 inch)  
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Useful Information  
Error messages  
If the unit detects a problem, one of the following messages is shown on the display.  
Display message  
Cause/solution  
Busy  
L The called base unit is in use.  
L Another handset or the called handset is in use.  
L The handset you tried to copy phonebook items to is in  
use.  
L The handset you are calling is too far from the base unit.  
Error!!  
L The handset’s registration has failed. Move the handset  
and base unit away from all electrical appliances and try  
again.  
L Another handset user tried to send phonebook items to  
you but there was an error. Have the other handset user  
re-send the items to you (page 25).  
---Incomplete---  
Phonebook full  
L The destination unit’s phonebook memory is full. Erase  
unnecessary items from the destination unit’s  
phonebook (page 24).  
Invalid  
L There is no handset registered to the base unit  
matching the extension number you entered.  
No items stored  
L Your phonebook or redial list is empty.  
No link to base.  
Move closer to  
base, try again.  
L The handset has lost communication with the base unit.  
Move closer to the base unit, and try again.  
L Confirm that the base unit’s AC adaptor is plugged in.  
L Raise the base unit antennas.  
L The handset’s registration may have been canceled.  
Re-register the handset (page 44).  
Phonebook full  
L There is no space to store new items in the phonebook.  
Erase unnecessary items (page 24).  
Please lift up and  
try again.  
L A handset button was pressed while the handset was  
on the base unit or charger. Lift the handset and press  
the button again.  
System is busy.  
Please try again  
later.  
L Other units are in use and the system is busy. Try again  
later.  
L Another user is listening to messages. Try again later.  
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Useful Information  
Troubleshooting  
General use  
Problem  
Cause/solution  
The unit does not work.  
L Make sure the battery is installed correctly and fully  
charged (page 11, 12).  
L Check the connections (page 10).  
L Unplug the base unit’s AC adaptor to reset the unit.  
Reconnect the adaptor and try again.  
L The handset has not been registered to the base unit.  
Register the handset (page 44).  
I cannot hear a dial tone.  
L Confirm the telephone line cord is properly connected  
(page 10).  
L Disconnect the unit from the telephone line and connect  
a known working telephone. If the working telephone  
operates properly, contact our service personnel to  
have the unit repaired. If the working telephone does  
not operate properly, contact your telephone company.  
Programmable settings  
Problem  
Cause/solution  
I cannot program items.  
L While another user is listening to messages or the  
answering system is answering a call, you cannot  
program items. Try again later.  
While programming, the  
handset starts to ring.  
L A call is being received. Answer the call and start again  
after hanging up.  
Battery recharge  
Problem  
Cause/solution  
I charged the battery fully,  
but 7 continues to  
flash, or 8 is  
L Clean the charge contacts and charge again (page 12).  
L The battery may need to be replaced with a new one  
(page 11).  
displayed.  
The handset display is  
blank.  
L Confirm that the battery is properly installed.  
L Fully charge the battery (page 12).  
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Useful Information  
Making/answering calls, intercom  
Problem  
Cause/solution  
Static is heard, sound  
cuts in and out.  
L Move the handset and the base unit away from other  
electrical appliances.  
Interference from other  
electrical units.  
L Move closer to the base unit.  
L Raise the base unit antennas.  
L Turn on the clarity booster feature (page 21).  
L If your unit is connected to a telephone line with DSL  
service, we recommend connecting a noise filter  
between the base unit and the telephone line jack.  
Contact your DSL provider for details.  
The handset and base  
unit do not ring.  
L The ringer volume is turned off. Adjust it (page 20, 33).  
I cannot make a call.  
L The dialing mode may be set incorrectly. Change the  
setting (page 17).  
L The base unit or another handset is in use. Try again  
later.  
I cannot redial by  
pressing {REDIAL}.  
L If the last number dialed was more than 48 digits long,  
the number will not be redialed correctly. Dial the  
number manually.  
I cannot have a  
conversation using the  
headset.  
L Make sure that an optional headset is connected  
properly (page 47).  
L If “SP-phone” is displayed on the handset, press {C}  
to switch to the headset.  
I cannot make long  
distance calls.  
L Make sure that you have long distance service.  
I cannot page the  
L The called handset is too far from the base unit.  
handset or base unit.  
L The called unit is in use. Try again later.  
The Slow Talk feature  
does not work.  
L If you are on a conference call, you cannot use the Slow  
Talk feature.  
L If another handset is having an intercom call with the  
base unit, you cannot use the Slow Talk feature.  
L If someone is operating the answering system, you  
cannot use the Slow Talk feature.  
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Useful Information  
Phonebook  
Problem  
Cause/solution  
Copying stopped with an  
item displayed.  
L The destination handset may have lost communication  
with the base unit, or the destination unit user may have  
pressed {C} or {s}.  
The displayed phonebook item was not copied to the  
unit. Press {OFF}. Confirm that the destination unit is  
not in use and try again.  
Caller ID  
Problem  
Cause/solution  
The handset does not  
display the caller’s name  
and/or phone number.  
L You have not subscribed to Caller ID service. Contact  
your telephone company to subscribe.  
L If your unit is connected to any additional telephone  
equipment such as a Caller ID box or cordless  
telephone jack, disconnect the unit from the equipment  
and plug the unit directly into the wall jack.  
L If your unit is connected to a telephone line with DSL  
service, we recommend connecting a noise filter  
between the base unit and the telephone line jack.  
Contact your DSL provider for details.  
L The name display service may not be available in some  
areas. Contact your telephone company for details.  
L Other telephone equipment may be interfering with this  
unit. Disconnect the other equipment and try again.  
L The caller requested not to send caller information  
(page 27).  
L If a call is being transferred to you, the caller information  
is not displayed.  
The caller list/incoming  
phone numbers are not  
edited automatically.  
L The Caller ID number auto edit feature is turned off.  
Turn it on and try again (page 32).  
L You need to call back the edited number to activate  
Caller ID number auto edit.  
I cannot dial the phone  
number edited in the  
caller list.  
L The phone number you dialed might have an incorrectly  
edited pattern (for example, the long distance “1” or the  
area code is missing). Edit the phone number with  
another pattern (page 28).  
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Useful Information  
Problem  
Cause/solution  
The 2nd caller’s  
information is not  
displayed during an  
outside call.  
L In order to use Caller ID, Call Waiting, or Call Waiting  
Caller ID (CWID), you must first contact your telephone  
company and subscribe to the desired service.  
After subscribing, you may need to contact your  
telephone company again to activate this specific  
service, even if you already subscribed to both Caller ID  
and Call Waiting with Caller ID services (CWID).  
Answering system  
Problem  
Cause/solution  
I cannot listen to  
messages from a remote  
location.  
L A touch tone phone is required for remote operation.  
L Enter the remote code correctly (page 38).  
L The answering system is off. Turn it on (page 39).  
The unit does not record  
new messages.  
L The answering system is off. Turn it on (page 35, 39).  
L The recording time is set to “Greeting only”. Select  
a different setting (page 41).  
L The message memory is full. Erase unnecessary  
messages (page 36).  
L If you subscribe to the Voice Mail service, messages  
are recorded by the telephone company not your  
telephone (page 40).  
I cannot operate the  
answering system.  
L Someone is operating the answering system.  
L If someone is talking on a conference call, you cannot  
operate the answering system. Try again later.  
The message indicator  
on the handset flashes.  
L New messages have been recorded. Listen to the new  
messages (page 36).  
52  
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Useful Information  
FCC and other information  
This equipment complies with Part 68 of  
the FCC rules and the requirements  
adopted by the ACTA. On the bottom of  
this equipment is a label that contains,  
among other information, a product  
identifier in the format US:ACJ----------.  
If requested, this number must be  
provided to the telephone company.  
L Registration No  
decimal point (e.g., 03 is a REN of 0.3).  
If this equipment causes harm to the  
telephone network, the telephone  
company will notify you in advance that  
temporary discontinuance of service may  
be required. But if advance notice isn’t  
practical, the telephone company will  
notify the customer as soon as possible.  
Also, you will be advised of your right to  
file a complaint with the FCC if you  
believe it is necessary.  
............(found on the bottom of the unit)  
L Ringer Equivalence No.  
(REN).......0.1B  
A plug and jack used to connect this  
equipment to the premises wiring and  
telephone network must comply with the  
applicable FCC Part 68 rules and  
requirements adopted by the ACTA. A  
compliant telephone cord and modular  
plug is provided with the product. It is  
designed to be connected to a  
The telephone company may make  
changes in its facilities, equipment,  
operations or procedures that could  
affect the operation of the equipment. If  
this happens the telephone company will  
provide advance notice in order for you  
to make necessary modifications to  
maintain uninterrupted service.  
compatible modular jack that is also  
compliant.  
If trouble is experienced with this  
equipment, for repair or warranty  
information, please contact a Factory  
Servicenter or other Authorized Servicer.  
If the equipment is causing harm to the  
telephone network, the telephone  
company may request that you  
disconnect the equipment until the  
problem is resolved.  
The REN is used to determine the  
number of devices that may be  
connected to a telephone line. Excessive  
RENs on a telephone line may result in  
the devices not ringing in response to an  
incoming call. In most but not all areas,  
the sum of RENs should not exceed five  
(5.0). To be certain of the number of  
devices that may be connected to a line,  
as determined by the total RENs, contact  
the local telephone company. For  
products approved after July 23, 2001,  
the REN for the product is part of the  
product identifier that has the format  
US:AAAEQ##TXXXX. The digits  
Connection to party line service is  
subject to state tariffs. Contact the state  
public utility commission, public service  
commission or corporation commission  
for information.  
If your home has specially wired alarm  
equipment connected to the telephone  
represented by ## are the REN without a  
53  
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Useful Information  
line, ensure the installation of this  
equipment does not disable your alarm  
equipment. If you have questions about  
what will disable alarm equipment,  
consult your telephone company or a  
qualified installer.  
Privacy of communications may not be  
ensured when using this phone.  
CAUTION:  
Any changes or modifications not  
expressly approved by the party  
responsible for compliance could void  
the user’s authority to operate this  
device.  
This equipment is hearing aid compatible  
as defined by the FCC in 47 CFR Section  
68.316.  
NOTE:  
When you hold the phone to your ear,  
noise might be heard in your Hearing Aid.  
Some Hearing Aids are not adequately  
shielded from external RF (radio  
frequency) energy. If noise occurs, use  
an optional headset accessory or the  
speakerphone option (if applicable) when  
using this phone. Consult with your  
audiologist or Hearing Aid manufacturer  
about the availability of Hearing Aids  
which provide adequate shielding to RF  
energy commonly emitted by digital  
devices.  
This equipment has been tested and  
found to comply with the limits for a  
Class B digital device, pursuant to Part  
15 of the FCC Rules. These limits are  
designed to provide reasonable  
protection against harmful interference in  
a residential installation. This equipment  
generates, uses, and can radiate radio  
frequency energy and, if not installed and  
used in accordance with the instructions,  
may cause harmful interference to radio  
communications. However, there is no  
guarantee that interference will not occur  
in a particular installation. If this  
equipment does cause harmful  
interference to radio or television  
reception, which can be determined by  
turning the equipment off and on, the  
user is encouraged to try to correct the  
interference by one or more of the  
following measures:  
WHEN PROGRAMMING EMERGENCY  
NUMBERS AND(OR) MAKING TEST  
CALLS TO EMERGENCY NUMBERS:  
1) Remain on the line and briefly explain  
to the dispatcher the reason for the  
call.  
2) Perform such activities in the off-peak  
hours, such as early morning or late  
evenings.  
- Reorient or relocate the receiving  
antenna.  
- Increase the separation between the  
equipment and receiver.  
- Connect the equipment into an outlet  
on a circuit different from that to which  
the receiver is connected.  
- Consult the dealer or an experienced  
radio/TV technician for help.  
This device complies with Part 15 of the  
FCC Rules. Operation is subject to the  
following two conditions:  
(1) This device may not cause harmful  
interference, and (2) this device must  
accept any interference received,  
including interference that may cause  
undesired operation.  
54  
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Useful Information  
Some cordless telephones operate at  
frequencies that may cause interference  
to nearby TVs and VCRs. To minimize or  
prevent such interference, the base of  
the cordless telephone should not be  
placed near or on top of a TV or VCR. If  
interference is experienced, move the  
cordless telephone further away from the  
TV or VCR. This will often reduce, or  
eliminate, interference.  
Notice  
FCC RF Exposure Warning:  
The product complies with FCC radiation  
exposure limits set forth for an  
uncontrolled environment. To comply  
with FCC RF exposure requirements, the  
base unit must be installed and operated  
with its antenna located 20 cm (8 inches)  
or more between antenna and all  
person’s body (excluding extremities of  
hands, wrist and feet). The handset may  
be carried and operated with only the  
optional specific belt-clip. Other non-  
tested belt-clips or similar body-worn  
accessories may not comply and must  
be avoided. The product must not be  
collocated or operated in conjunction  
with any other antenna or transmitter.  
55  
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Useful Information  
Specifications  
General  
Operating environment  
Frequency  
5 °C – 40 °C (41 °F – 104 °F)  
5.76 GHz – 5.84 GHz  
Base unit  
Dimensions  
Approx. height 96 mm x width 210 mm x depth 157 mm  
25  
1
3
(3  
/
inches x 8 / inches x 6 / inches)  
32 16  
4
Mass (Weight)  
Approx. 405 g (0.89 lb.)  
Power consumption  
Standby: Approx. 2.2 W/1.5 W (PQLV1/PQLV256)  
Maximum: Approx. 4.7 W/3.8 W (PQLV1/PQLV256)  
Power output  
Power supply  
200 mW (max.)  
AC adaptor (120 V AC, 60 Hz)  
Handset  
Dimensions  
Approx. height 173 mm x width 48 mm x depth 33 mm  
13  
7
5
(6  
/
inches x 1 / inches x 1 / inches)  
16 16  
8
Mass (Weight)  
Power output  
Power supply  
Approx. 170 g (0.37 lb.)  
200 mW (max.)  
Ni-MH battery (3.6 V, 830 mAh)  
Charger  
Dimensions  
Approx. height 51 mm x width 88 mm x depth 100 mm  
15  
15  
(2 inches x 3  
/
inches x 3  
/
inches)  
32  
16  
Mass (Weight)  
Approx. 94 g (0.21 lb.)  
Power consumption  
Standby: Approx. 0.8 W/0.3 W (KX-TCA1/PQLV256)  
Maximum: Approx. 3.6 W/2.4 W (KX-TCA1/PQLV256)  
Power supply  
Note:  
AC adaptor (120 V AC, 60 Hz)  
L Design and specifications are subject to change without notice.  
L The illustrations in these instructions may vary slightly from the actual product.  
56  
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Useful Information  
Warranty  
PANASONIC CONSUMER  
ELECTRONICS COMPANY, DIVISION  
OF PANASONIC CORPORATION OF  
NORTH AMERICA  
PANASONIC PUERTO RICO, INC.  
San Gabriel Industrial Park,  
Ave. 65 de Infantería, Km. 9.5,  
Carolina, Puerto Rico 00985  
One Panasonic Way,  
Secaucus, New Jersey 07094  
Panasonic Telephone Products  
Limited Warranty  
Limited Warranty Coverage  
If your product does not work properly because of a defect in materials or  
workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto  
Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period  
indicated on the chart below, which starts with the date of original purchase  
(“Limited Warranty period”), at its option either (a) repair your product with new or  
refurbished parts, or (b) replace it with a new or a refurbished product. The decision  
to repair or replace will be made by the warrantor.  
Parts  
Labor  
One (1) Year  
One (1) Year  
During the “Labor” Limited Warranty period there will be no charge for labor. During  
the “Parts” Limited Warranty period, there will be no charge for parts. You must  
mail-in your product prepaid during the Limited Warranty period. This Limited  
Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts  
(cabinet). This Limited Warranty only applies to products purchased and serviced in  
the United States or Puerto Rico. This Limited Warranty is extended only to the  
original purchaser and only covers products purchased as new.  
Mail-In Service  
For assistance in the continental U.S.A. in obtaining repairs please ship the product  
prepaid to:  
Panasonic Services Company Customer Servicenter  
4900 George McVay Drive Suite B Door #12 McAllen, TX 78503  
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or  
fax (787)-768-2910.  
For Limited Warranty service for headsets if a headset is included with this product  
please call Panasonic Call Center at 1-800-211-PANA (1-800-211-7262).  
When shipping the unit carefully pack, include all accessories, and send it prepaid,  
adequately insured and preferably in the original carton. Include a letter detailing  
the complaint and provide a day time phone number where you can be reached.  
57  
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IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE  
PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF  
OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND  
PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR  
OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.  
Limited Warranty Limits And Exclusions  
This Limited Warranty ONLY COVERS failures due to defects in materials or  
workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage.  
The Limited Warranty ALSO DOES NOT COVER damages which occurred in  
shipment, or failures which are caused by products not supplied by the warrantor,  
or failures which result from accidents, misuse, abuse, neglect, bug infestation,  
mishandling, misapplication, alteration, faulty installation, set-up adjustments,  
misadjustment of consumer controls, improper maintenance, power line surge,  
lightning damage, modification, introduction of sand, humidity or liquids,  
commercial use such as hotel, office, restaurant, or other business or rental use of  
the product, or service by anyone other than a Factory Servicenter or other  
Authorized Servicer, or damage that is attributable to acts of God.  
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER  
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR  
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE  
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED  
WARRANTY. (As examples, this excludes damages for lost time, lost calls or  
messages, cost of having someone remove or re-install an installed unit if  
applicable, travel to and from the servicer. The items listed are not exclusive, but  
are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,  
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE  
PERIOD OF THE LIMITED WARRANTY.  
Some states do not allow the exclusion or limitation of incidental or consequential  
damages, or limitations on how long an implied warranty lasts, so the exclusions  
may not apply to you.  
This Limited Warranty gives you specific legal rights and you may also have other  
rights which vary from state to state. If a problem with this product develops during or  
after the Limited Warranty period, you may contact your dealer or Servicenter. If the  
problem is not handled to your satisfaction, then write to the warrantor’s Consumer  
Affairs Department at the addresses listed for the warrantor.  
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED  
WARRANTY, ARE YOUR RESPONSIBILITY.  
58  
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Useful Information  
Customer services  
Customer Services Directory  
Obtain Product Information and Operating Assistance; locate your nearest Dealer or  
Servicenter; purchase Parts and Accessories; or make Customer Service and  
Literature requests by visiting our Web Site at:  
or, contact us via the web at:  
You may also contact us directly at: 1-800-211-PANA (1-800-211-7262),  
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.  
TTY users (hearing or speech impaired users) can call 1-877-833-8855.  
Accessory Purchases  
Purchase Parts, Accessories and Instruction Books online for all Panasonic  
Products by visiting our Web Site at:  
or, send your request by E-mail to:  
You may also contact us directly at:  
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)  
(Monday - Friday 9 am to 8 pm, EST.)  
Panasonic Services Company  
20421 84th Avenue South, Kent, WA 98032  
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal  
Checks)  
TTY users (hearing or speech impaired users) can call 1-866-605-1277.  
Service in Puerto Rico  
Panasonic Puerto Rico, Inc.  
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,  
Carolina, Puerto Rico 00985  
Phone (787)750-4300, Fax (787)768-2910  
59  
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Index  
G Greeting message: 35  
H Handset locator: 42  
Headset, optional: 47  
Hold: 20  
Index  
A Answering calls: 19  
Answering system  
I
Installation  
Erasing messages: 36, 37, 39  
Listening to messages: 36, 37, 38  
Turning on/off: 35, 37, 39  
Auto talk: 19  
Base unit: 10  
Handset: 11  
Intercom: 42  
K Key tone: 32  
B Battery  
L
Light-up ID: 28  
Line mode: 33  
Charge: 12  
Installation: 11  
Level: 13  
Performance: 13  
Replacement: 11  
Booster (Clarity booster): 21  
M Making calls: 18  
MEMO: 38  
Memory capacity (message  
recording): 35  
Message alert: 41  
Missed calls: 27, 28  
Mute: 21  
C Call screening: 35  
Call share: 22  
Call Waiting: 21  
Call Waiting Caller ID: 27  
Caller ID edit: 28  
Caller ID number auto edit: 29  
Caller ID service: 27  
Caller list  
N Navigator key: 15  
P
Pause: 18, 26  
Phonebook: 23  
Phonebook copy: 25  
Pulse service: 21  
R Recording time: 41  
Redial list: 18  
Calling back: 28  
Editing: 28  
Registration: 44  
Remote code: 40  
Remote operation: 38  
Ring color: 33  
Ring count: 40  
Ringer ID: 27  
Erasing: 29  
Storing: 29  
Viewing: 28  
Chain dial: 24  
Conference calls: 43  
Connections: 10, 11  
Customer support: 34  
Ringer off  
Base unit: 20  
Handset: 19, 33  
Ringer tone  
Base unit: 20  
Handset: 33  
D Date and time: 17  
Dialing mode: 17  
Display  
Contrast: 32  
Language: 17  
Rotary service: 21  
E
F
Error messages: 48  
S
Slow Talk: 22  
Soft keys: 16  
Flash: 21  
Flash time: 33  
60  
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Index  
Speed dialer: 26  
SP-phone: 18  
T
V
Time adjustment: 33  
Toll saver: 40  
Tone: 21  
Transferring calls: 43  
Troubleshooting: 49  
TTY: 6, 59  
VE (Voice Enhancer): 22  
Voice guidance: 37, 39  
Volume  
Base unit ringer: 20  
Base unit speaker: 19  
Handset receiver: 18  
Handset ringer: 33  
Handset speaker: 18  
W Wall mounting  
Base unit: 45  
Charger: 47  
Warranty: 57  
61  
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Notes  
62  
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Notes  
63  
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If you need assistance with setup or operation  
3 Call us at: 1-800-211-PANA (1-800-211-7262)  
TTY users (hearing or speech impaired users) can call 1-877-833-8855.  
When you ship the product  
L Carefully pack your unit, preferably in the original carton.  
L Attach a letter, detailing the symptom, to the outside of the carton.  
L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and  
adequately insured.  
L Do not send your unit to Panasonic Consumer Electronics Company listed below or to  
executive or regional sales offices. These locations do not repair consumer products.  
Panasonic Consumer Electronics Company,  
Division of Panasonic Corporation of North America  
One Panasonic Way, Secaucus, New Jersey 07094  
Panasonic Puerto Rico, Inc.  
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,  
Carolina, Puerto Rico 00985  
Copyright:  
This material is copyrighted by Panasonic Communications Co., Ltd., and may be  
reproduced for internal use only. All other reproduction, in whole or in part, is prohibited  
without the written consent of Panasonic Communications Co., Ltd.  
© 2006 Panasonic Communications Co., Ltd. All Rights Reserved.  
PQQX15447ZA DM0306SY0  
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