Advanced Hybrid System
User Manual
KX-TES824
KX-TEM824
Model
Thank you for purchasing a Panasonic Advanced Hybrid System.
Please read this manual carefully before using this product and save this manual for future use.
Download from Www.Somanuals.com. All Manuals Search And Download.
1.1 Before Operating a Telephone
Easy Operation
Call Routing for Fixed Line SMS
A Panasonic telephone that is equipped
with a Navigator Key and a display helps
you to access various features easily.
The Message/Ringer lamp (if equipped)
informs you of any calls or messages
waiting.
This PBX can route incoming calls sent
from a Short Message Service (SMS) centre
to specific single line telephones (SLTs) that
support SMS.
SMS centre
Telephone
Company
Navigator Key
Message/Ringer Lamp
For more details, consult your dealer.
In this manual,
•
Proprietary Telephone is abbreviated as "PT"*1. ꢀ
Single Line Telephone is abbreviated as "SLT".ꢀ
Proprietary Telephone with a Display is abbreviated as "Display PT".
•
•
The suffix of each model number is omitted.
The following icons are used as hints and conditions throughout this manual.
Hints
Conditions
!!
*1
In this manual, "proprietary telephone" ("PT") means an analogue proprietary telephone (APT).
User Manual
3
Download from Www.Somanuals.com. All Manuals Search And Download.
Important Information
WARNING
•
•
•
THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE
PERSONNEL.
IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS, DISCONNECT THE
POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR DEALER.
WHEN RELOCATING THE EQUIPMENT, FIRST DISCONNECT THE TELECOM
CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION. WHEN THE
UNIT IS INSTALLED IN THE NEW LOCATION, RECONNECT THE POWER FIRST,
AND THEN RECONNECT THE TELECOM CONNECTION.
•
THIS UNIT IS EQUIPPED WITH AN EARTHED PLUG. FOR SAFETY REASONS THIS
PLUG MUST ONLY BE CONNECTED TO AN EARTHED OUTLET THAT HAS BEEN
INSTALLED ACCORDING TO APPLICABLE REGULATIONS.
•
•
TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS
PRODUCT TO RAIN OR MOISTURE.
THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE.
ENSURE THAT THE AC OUTLET IS LOCATED NEAR THE EQUIPMENT AND IS
EASILY ACCESSIBLE.
•
TO PROTECT THIS UNIT FROM STATIC ELECTRICITY, DO NOT TOUCH ANY
EXTERNAL CONNECTORS OF THE UNIT.
Safety Instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the
risk of fire, electric shock and injury to persons, including the following:
1. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry
tub, in a wet basement, or near a swimming pool.
2. Avoid using wired telephones during an electrical storm. There is a remote risk of electric shock from
lightning.
3. Do not use a telephone in the vicinity of a gas leak to report the leak.
4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire, as
they may explode. Dispose according to local regulations.
SAVE THESE INSTRUCTIONS
4
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
The KX-TES824E, the KX-TES824NE, the KX-TES824GR/KX-TEM824GR, the
KX-TES824CE/KX-TEM824CE, and the KX-TES824PD/KX-TEM824PD are
designed to interwork with the Analogue Public Switched Telephone Network
(PSTN) of European countries.
Panasonic Communications Co., Ltd./Panasonic Communications Company (U.K.) Ltd. declares that
this equipment is in compliance with the essential requirements and other relevant provisions of Radio
& Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this manual are available
for download by visiting:
http://doc.panasonic.de
Contact:
Panasonic Services Europe GmbH
Panasonic Testing Centre
Winsbergring 15, 22525 Hamburg, F.R. Germany
User Manual
5
Download from Www.Somanuals.com. All Manuals Search And Download.
Attention
•
Keep the unit away from heating appliances and devices that generate electrical noise such as
fluorescent lamps, motors, and televisions. These noise sources can interfere with the performance of
the PBX.
˚C
), and vibration, and
•
•
This unit should be kept free of dust, moisture, high temperature (more than 40
should not be exposed to direct sunlight.
If you are having problems making calls to outside destinations, follow this procedure to test the outside
(CO) lines:
1. Disconnect the PBX from all outside (CO) lines.
2. Connect known working single line telephones (SLTs) to those outside (CO) lines.
3. Make a call to an external destination using those SLTs.
If a call cannot be carried out correctly, there may be a problem with the outside (CO) line that the SLT
is connected to. Contact your telephone company. ꢀ
If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the
outside (CO) lines until it has been serviced by an authorised Panasonic Factory Service Centre.
•
•
Never attempt to insert wires, pins, etc. into the vents or holes of this unit.
Wipe the unit with a soft cloth. Do not clean the unit with abrasive powders or with chemical agents such
as benzene or thinner.
•
When using a Panasonic proprietary telephone (PT), use only the correct Panasonic handset.
6
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
For Future Reference
Please print, record, and retain the following information for future reference.
Note
The serial number of this product can be found on the label affixed to the unit. You should record the
model number and the serial number of this unit as a permanent record of your purchase to aid in
identification in the event of theft.
MODEL NO.
SERIAL NO.
DATE OF PURCHASE
NAME OF DEALER
DEALER'S ADDRESS
DEALER'S TEL. NO.
User Manual
7
Download from Www.Somanuals.com. All Manuals Search And Download.
Table of Contents
1 Operation...............................................................................................11
1.1
Before Operating a Telephone.......................................................................................12
1.1.1 Before Operating a Telephone ..........................................................................................12
1.2 Making Calls ....................................................................................................................20
1.2.1 Basic Calling .....................................................................................................................20
1.2.2 Easy Dialling .....................................................................................................................25
1.2.3 Redialling .........................................................................................................................29
1.2.4 When the Dialled Party is Busy or There is No Answer....................................................31
1.2.5 Switching the Calling Method (Alternate Calling—Ring/Voice) .........................................39
1.2.6 Using Your Calling Privileges at Another Extension (Walking COS).................................40
1.2.7 Accessing Another Party Directly from Outside (Direct Inward System Access [DISA])............. 41
1.3
Receiving Calls ...............................................................................................................44
1.3.1 Answering Calls ................................................................................................................44
1.3.2 Answering Hands-free (Hands-free Answerback).............................................................45
1.3.3 Answering a Call Ringing at Another Telephone (Call Pickup)..........................................46
1.4
During a Conversation....................................................................................................48
1.4.1 Transferring a Call (Call Transfer)......................................................................................48
1.4.2 Holding a Call....................................................................................................................50
1.4.3 Talking to 2 Parties Alternately (Call Splitting) .................................................................53
1.4.4 Answering Call Waiting .....................................................................................................54
1.4.5 Talking to Multiple Parties (Conference) ...........................................................................57
1.4.6 Muting a Microphone (Microphone Mute) .........................................................................62
1.4.7 Using the Headset (Headset Operation)...........................................................................63
1.4.8 Talking to Another Party without Lifting the Handset (Hands-free Operation)...................64
1.4.9 Changing the Dialling Mode (Pulse to Tone Conversion)..................................................65
1.5
Before Leaving Your Desk..............................................................................................66
1.5.1 Forwarding Your Calls (Call Forwarding [FWD])................................................................66
1.5.2 Showing a Message on the Caller's Telephone Display (Absent Message) ....................69
1.5.3 Preventing Other People from Using Your Telephone (Extension Lock) ...........................71
1.5.4 Leaving a Group (Log-in/Log-out).....................................................................................72
1.5.5 Using Voice Messaging (Built-in Voice Message [BV]) .....................................................73
1.6
Making/Answering a Paging Announcement ...............................................................82
1.6.1 Paging...............................................................................................................................82
1.6.2 Answering/Denying a Paging Announcement...................................................................84
1.7
Setting the Telephone According to Your Needs.........................................................85
1.7.1 Setting the Alarm (Timed Reminder) ................................................................................85
1.7.2 Refusing Incoming Calls (Do Not Disturb [DND])..............................................................87
1.7.3 Receiving Call Waiting .....................................................................................................88
1.7.4 Preventing Other People from Joining Your Conversation (Executive Busy Override Deny).............89
1.7.5 Turning on the Background Music (BGM) ........................................................................90
1.7.6 Protecting Your Line against Notification Tones (Data Line Security) ...............................91
1.7.7 Checking the Time Service Mode.....................................................................................92
1.7.8 Clearing Features Set at Your Extension (Extension Feature Clear) ................................93
1.7.9 Monitoring a Room (Room Monitor)..................................................................................94
1.8
Using User-supplied Equipment....................................................................................96
1.8.1 If a Doorphone/Door Opener is Connected ......................................................................96
1.8.2 If a Host PBX is Connected...............................................................................................98
8
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.8.3 If a Voice Processing System is Connected..................................................................... 99
1.9 Using a Display Proprietary Telephone...................................................................... 106
1.9.1 Calling with the Incoming Call Log ................................................................................. 106
2 Operator/Manager Operation.............................................................111
2.1
Control Features........................................................................................................... 112
2.1.1 Locking Other Extensions (Remote Extension Lock) ..................................................... 112
2.1.2 Switching the Time Service Mode (Time Service) ......................................................... 113
2.1.3 Setting an Alarm for Other Extensions (Remote Timed Reminder [Wake-up Call])............... 115
2.1.4 Erasing All Caller Information in the Common Area (Incoming Call Log in the Common
Area—CLEAR ALL)........................................................................................................ 117
2.1.5 Disregarding the Newest Call or Overwriting the Oldest Call in the Common Area Call Log
(301st Incoming Call Logged in the Common Area) ...................................................... 118
2.1.6 Recording, Playing, or Erasing Common BV Outgoing Messages................................. 119
2.1.7 Changing System Settings Using Programming Mode .................................................. 121
3 Customising Your Phone & PBX .......................................................125
3.1
Customising Your Phone (Personal Programming) .................................................. 126
3.1.1 Customising Your Phone (Personal Programming) ........................................................ 126
3.1.2 Changing Personal Settings Using Programming Mode ................................................ 127
3.1.3 Customising the Buttons ................................................................................................ 130
3.2
Managing Call Logs...................................................................................................... 133
3.2.1 Requirements................................................................................................................. 133
3.2.2 Viewing, Printing, and Clearing Call Logs ...................................................................... 134
3.3
Customising Your PBX (System Programming)........................................................ 135
3.3.1 Programming Information............................................................................................... 135
3.3.2 System Programming..................................................................................................... 138
4 Appendix..............................................................................................143
4.1
Troubleshooting ........................................................................................................... 144
4.1.1 Troubleshooting .............................................................................................................. 144
4.2 Feature Number Table.................................................................................................. 147
4.2.1 Feature Number Table.................................................................................................... 147
4.3 Identifying Tones.......................................................................................................... 155
4.3.1 Identifying Tones ............................................................................................................ 155
Index ..........................................................................................................161
User Manual
9
Download from Www.Somanuals.com. All Manuals Search And Download.
10
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Section 1
Operation
This chapter shows you step by step how to use each feature.
Read this chapter to become familiar with the many useful
features of this PBX.
User Manual
11
Download from Www.Somanuals.com. All Manuals Search And Download.
1.1 Before Operating a Telephone
1.1 Before Operating a Telephone
1.1.1 Before Operating a Telephone
What Kind of Telephone Can Be Used?
You can use a single line device such as a single line telephone (SLT), fax machine, modem, or wireless
telephone, or a Panasonic proprietary telephone (PT) such as the KX-T7730. Some features may not be
available, depending on the telephone you are using. ꢀ
If you are using a Panasonic PT with special feature buttons, or a display (Display PT), or both, follow the
procedures that use feature buttons or the display, for easy operation. ꢀ
If you are using an SLT, follow the procedures that use specified numbers to access features (feature
numbers). ꢀ
If you use a Direct Station Selection (DSS) Console, you can also use the buttons on the DSS Console to
perform operations, instead of the buttons on the connected PT.
•
If you use a Panasonic PT that does
not have feature buttons, you may
change one of the unused flexible
buttons to a feature button. Refer to
"3.1.3 Customising the Buttons".
Feature Numbers
Features have been assigned feature numbers, which can be entered on your telephone to access the
corresponding feature. Some features are only accessible by entering the feature number. In addition, some
features require other additional parameters to be entered to activate the feature. Where necessary, these
are specified in the text.
Notice
The default value assigned to certain features may vary depending on your country/area. For more
details, consult your dealer.
If you use an SLT that does not have the " " or "#" keys,ꢀ
it is not possible to access features that have " " or "#" in their feature numbers.
Tone
Various tones are used during or after operations to provide you with information. For more details regarding
the types of tones and their meanings, refer to "4.3.1 Identifying Tones" (Appendix).
Display
In this manual, you will see the phrase "the display ...". This refers to the display of a Panasonic PT. When
you use a Panasonic display PT, displayed messages or items help you to operate the telephone.
12
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.1 Before Operating a Telephone
Your Extension Number
If you use a Panasonic display PT, you can confirm your own extension number by pressing the " " key 2
times (" ") while on-hook, or by accessing personal programming. For more details, refer to "3.1.2
Changing Personal Settings Using Programming Mode".
Using a Navigator Key/Volume Key (depending on the type of your PT)
The Navigator Key can be used to control display contrast and volume, or to search for items using the
display. Press the Navigator Key/Volume Key in the desired direction. The contrast or volume level and the
items displayed, will change as follows:
Navigator Key
Volume Key
Up
Up
(Level increases)
(Level increases)
Left
Right
Down
(Level decreases)
Down
(Level decreases)
Examples
The displays and the illustrations shown throughout this manual as examples are of a telephone connected
to the KX-TES824/KX-TEM824.
Restrictions
Features that have been restricted through system programming will not be available at your extension.
Icon Descriptions
The following icons are used frequently throughout this manual.
This feature cannot be used with an
SLT.
Seize an outside (CO) line by doing
one of the following:
(CO)
OR
*
•
•
Press a CO button.
9
0
/
No SLT
OR
Dial the automatic line access
number (9/0)*.
outside
See "Programming" for related
programming, if necessary.
(CO) line
group no.
8
Note
* For New Zealand, the
automatic line access number
may be either 1 or 9.
•
Dial the outside (CO) line group
access number (8) and outside
(CO) line group number.
User Manual
13
Download from Www.Somanuals.com. All Manuals Search And Download.
1.1 Before Operating a Telephone
Go off-hook by doing any of the
following:
Press the Call button on the
Doorphone.
•
•
•
Lift the handset.
Press the SP-PHONE button.
Press the MONITOR button. (To
start talking, lift the handset.)
Go on-hook by doing any of the
following:
Press the Recall/hookswitch briefly.
•
•
•
Hang up.
Press the SP-PHONE button.
Press the MONITOR button.
Talk.
Enter the required number.
<Example>
desired no.
account code
ꢀ
Enter the account code.
You will hear a busy, confirmation,
dial, ring, or ringback tone.
Dial an extension number.
extension no.
B. Tone: Busy Toneꢀ
C. Tone: Confirmation Toneꢀ
D. Tone: Dial Toneꢀ
R. B. Tone: Ringback Tone
Dial an outside telephone number.
Dial an extension number or outside
telephone number.
phone no.
outside
phone no.
14
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.1 Before Operating a Telephone
When You Use a Panasonic Proprietary Telephone
If you use a Panasonic PT or DSS Console, you will be able to use some of the useful feature buttons
described below. These buttons simplify certain operations. The illustrations below may differ from the
actual buttons on your telephone.
Fixed Buttons
CO: ꢀ
SP-PHONE: ꢀ
Used to select handset or hands-free
operation.
Used to access an outside (CO) line (or
outside (CO) line group) when making or
receiving a call. The button's
preprogrammed Outside (CO) Line
Access method determines which line is
selected. Can also be customised as a
feature button.
(CO)
AUTO DIAL/STORE: ꢀ
PAUSE: ꢀ
Used for System Speed Dialling/Saved
Number Redial, playing back personal/
common BV outgoing messages (OGMs)
used by the Built-in Voice Message (BV)
feature, and storing programme changes.
Used to insert a dialling pause in a stored
number.
REDIAL: ꢀ
Used to redial the last number dialled.
MESSAGE: ꢀ
Used to leave a message waiting
indication, call back the party who left a
message waiting indication, or play back
voice messages. This button is provided
with an LED (Light Emitting Diode),
except for on KX-T7700 series
telephones. With KX-T7700 series
telephones, the Message/Ringer Lamp is
lit when a message waiting indication is
left at your extension.
INTERCOM: ꢀ
Used to make or receive intercom calls.
MONITOR: ꢀ
Used to select hands-free dialling and
monitor operation.
AUTO ANS (Auto Answer)/MUTE: ꢀ
Used to answer an intercom call
automatically in hands-free mode or to
mute the built-in microphone during a
conversation.
TRANSFER: ꢀ
Used to transfer a call to another party.
HOLD: ꢀ
Used to place a call on hold.
FLASH/RECALL: ꢀ
Used to disconnect the current call and
make another call without hanging up, or
to send an EFA (External Feature
Access) signal to the telephone company
or host PBX to access external features.
User Manual
15
Download from Www.Somanuals.com. All Manuals Search And Download.
1.1 Before Operating a Telephone
CONF (Conference): ꢀ
Used to establish a 3-party or 5-party
VOICE CALL: ꢀ
Used to answer an intercom call
conference call.
automatically. ꢀ
FWD/DND (Call Forwarding/Do Not
Disturb): ꢀ
Used to set the FWD or DND feature for
PROGRAM: ꢀ
Used to enter and exit programming
mode.
the extension.
Navigator Key, Volume Key: ꢀ
Programmable Feature (PF): ꢀ
Used to adjust the volume of the speaker,
handset and headset, and the display
contrast, or to select desired items.
Located in the right column of the CO
button array on certain telephones or on
the DSS Console. Used to access a
preprogrammed feature. Mostly used as a
One-touch Dialling button.
(PF)
Customised Buttons
Throughout this manual, when the name of a button is written in parentheses, such as "(G-CO)", this means
that it is a flexible button that has been customised. To customise flexible buttons, refer to "3.1.3 Customising
the Buttons".
Customised Button
Single-CO (S-CO)
Function
Used to access a specified outside (CO) line for making or receiving calls.
Used to access an idle outside (CO) line in a specified outside (CO) line group
for making calls. Incoming calls from outside (CO) lines in the assigned outside
(CO) line group arrive at this button.
Group-CO (G-CO)
Other-CO (O-CO)
Used to access an idle outside (CO) line for making calls. Incoming calls from
the assigned outside (CO) lines, which are not assigned to S-CO or G-CO
buttons, arrive at this button.
Used to call an extension with a one-touch operation.ꢀ
Direct Station Selection (DSS)
One-touch Dialling
Message
Used to call a preprogrammed party or access a feature with a one-touch
operation.
Used to leave a message waiting indication, call back the party who left the
message waiting indication, or play back voice messages.
Message for another extension Used to access voice messages stored for another extension.
FWD/DND (Call Forwarding/
Used to set the FWD or DND feature for the extension.
Do Not Disturb)
Used to store a telephone number while in a conversation with an outside
party or while hearing a busy tone, and then easily redial the number later.
Save
Conference
Log-in/Log-out
Extension Lock
Day
Used to establish a 3-party or 5-party conference call.
Used to switch between Log-in and Log-out status.
Used to remotely lock or unlock another extension.
Used to change the time service mode to day mode.
16
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.1 Before Operating a Telephone
Customised Button
Night
Lunch
Function
Used to change the time service mode to night mode.
Used to change the time service mode to lunch mode.
Used to inform you of calls logged in the common area, store the information
Caller ID Indication—Common of an incoming call during a conversation, and view caller information while on-
hook and then call back a caller.
Used to inform you of calls logged in your personal area, store the information
Caller ID Indication—Personal of an incoming call during a conversation, and view caller information while on-
hook and then call back a caller.
Used to display and cycle through the information of an incoming call during a
conversation, while receiving a call, or while viewing caller information, display
the number of logged calls while on-hook, and inform you that the common
Caller ID Selection—Common
area call log is full.
Used to display and cycle through the information of an incoming call during a
conversation, while receiving a call, or while viewing caller information, display
the number of logged calls while on-hook, and inform you that the personal
Caller ID Selection—Personal
area call log is full.
2-way Record
2-way Transfer
Used to record a conversation into your own mailbox.
Used to record a conversation into the mailbox of a specified extension.
Used to listen while a caller is leaving a message in your voice mailbox and, if
desired, intercept the call.
Live Call Screening (LCS)
Used to stop monitoring your own voice mailbox while a caller is leaving a
message, or stop the alert tone heard in Private mode while a caller is leaving
a message.
LCS Cancel
Voice Mail (VM) Transfer
Used to transfer a call to the mailbox of a specified extension.
User Manual
17
Download from Www.Somanuals.com. All Manuals Search And Download.
1.1 Before Operating a Telephone
How to Follow the Steps
An example system operation procedure is shown below.
Calling Other Extensions
Feature title
To call another extension (Intercom Call)
PT/SLT
Operation steps
Icons and meanings
are explained in
(DSS)
OR
extension no.
"Icon Descriptions".
Press DSS or dial
Talk.
Off-hook.
extension number.
The Direct Station Selection (DSS) button light shows the current status as follows:
Off: The extension is idle.
Red on: The extension is on a call.
Conditions
For quick operation
If you are the operator or dial certain extension numbers frequently, DSS buttons are
useful.
Hands-free Operation
You can make an intercom call and have a conversation in hands-free mode using the SP-
PHONE/INTERCOM button. Refer to "1.4.8 Talking to Another Party without Lifting the
Handset (Hands-free Operation)".
Hints
Customising Your Phone
3.1.3 Customising the Buttons
Create or edit a Direct Station Selection (DSS) button.
Programming References: Related or required programming is noted.
•
•
If your telephone type is not included in the operation steps, for example, only "PT" is
marked and you are using an SLT, your telephone cannot execute that feature.
If your telephone can use several methods to execute one feature, you can select the
preferred method according to your needs.
18
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.1 Before Operating a Telephone
Connection Example
This diagram shows devices that can be connected.
Telephone Company
Computer
Doorphone
Door Opener/Doorbell/
Door Chime
Batteries
External Music Source
Computer
Pager/Amplifier&Speaker
SLT
PT
Fax/Telephone Answering
Machine
DSS Console
Wireless Phone
Voice Processing
System
User Manual
19
Download from Www.Somanuals.com. All Manuals Search And Download.
1.2 Making Calls
1.2 Making Calls
1.2.1 Basic Calling
–
–
–
Calling Other Extensions
Calling an Outside Party
Using an Account Code (Account Code Entry)
Calling Other Extensions
To call another extension (Intercom Call)
PT/SLT
(DSS)
OR
extension no.
Press DSS or dial
extension number.
Talk.
Off-hook.
•
The Direct Station Selection (DSS) button light shows the current status as follows:
Off: The extension is idle.ꢀ
Red on: The extension is on a call.
•
•
For quick operationꢀ
If you are the operator or dial certain extension numbers frequently, DSS buttons are
useful.
Hands-free Operationꢀ
You can make an intercom call and have a conversation in hands-free mode using the SP-
PHONE/INTERCOM button. Refer to "1.4.8 Talking to Another Party without Lifting the
Handset (Hands-free Operation)".
Customising Your Phone
3.1.3 Customising the Buttonsꢀ
•
Create or edit a Direct Station Selection (DSS) button.
20
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.2 Making Calls
To call the operator (Operator Call)
You can easily call the extension assigned as the operator extension.
PT/SLT
0
OR
9
Enter 0 or 9.
Off-hook.
•
The default operator call number varies depending on your country/area.ꢀ
For more details, consult your dealer.
Calling an Outside Party
There are 4 methods of seizing an outside (CO) line. Use whichever method you prefer, unless requested
by your manager to use a specific method.ꢀ
Choose one of the following methods:
To select an idle outside (CO) line automatically (Automatic Line Access)
PT/SLT
*
9
OR
outside
phone no.
0
Off-hook.
Talk.
Enter automatic line
Dial outside phone
number.
access number.
* For New Zealand: 1 or 9
•
The default automatic line access number varies depending on your country/area. For
more details, consult your dealer.
User Manual
21
Download from Www.Somanuals.com. All Manuals Search And Download.
1.2 Making Calls
To select an idle outside (CO) line in the specified outside (CO) line group automatically
(Outside (CO) Line Group Access)
PT/SLT
(G-CO)
OR
outside
phone no.
outside (CO)
line group no.
8
Off-hook.
Talk.
Press G-CO or dial outside
(CO) line group access
Dial outside phone
number.
number and then outside
(CO) line group number (1–8).
To select a specified outside (CO) line
PT
outside
phone no.
(S-CO)
Press S-CO.
Talk.
Off-hook.
Dial outside phone
number.
To select an idle unassigned outside (CO) line
PT
outside
phone no.
(O-CO)
Press O-CO.
Off-hook.
Talk.
Dial outside phone
number.
22
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.2 Making Calls
•
•
The Single-CO (S-CO) and Group-CO (G-CO) button lights show the current status as
follows:
Off: The line is idle.ꢀ
Green on: You are using the line.ꢀ
Red on: Another extension is using the line (S-CO), or other extensions are using all
outside (CO) lines in the outside (CO) line group (G-CO).
Emergency Callꢀ
You can dial preprogrammed emergency numbers after seizing an outside (CO) line
without any restrictions.
•
•
You can press the S-CO or G-CO button without going off-hook first.
You may be restricted from making calls to certain outside parties. If you have questions
about your calling restrictions, consult your manager or dealer.
•
•
To make a call to another party without going on-hook, press the FLASH/RECALL
button. Pressing the button will re-access the outside (CO) line and provide an external
dial tone. You can dial the new phone number without going on/off-hook.
Hands-free Operationꢀ
You can make an outside (CO) line call and have a conversation in hands-free mode using
the SP-PHONE button. Refer to "1.4.8 Talking to Another Party without Lifting the Handset
(Hands-free Operation)".
Customising Your Phone
•
3.1.2 Changing Personal Settings Using Programming Mode–Line Preference—
Outgoingꢀ
Select the seized line when going off-hook.
•
3.1.3 Customising the Buttonsꢀ
Create or edit a Single-CO (S-CO) button, Group-CO (G-CO) button, or Other-CO (O-
CO) button.
User Manual
23
Download from Www.Somanuals.com. All Manuals Search And Download.
1.2 Making Calls
Using an Account Code (Account Code Entry)
The manager may give personal account codes to extension users, and check their telephone usage for
accounting purposes. Alternatively, an account code can be specified for each customer, to log call
durations for billing purposes.
PT/SLT
(CO)
OR
OR
D.Tone 3
outside (CO)
4
9
line access no.
Off-hook.
Press CO or dial outside
Press FWD/DND
(CO) line access number.
or enter 49.
A PT user can press the PAUSE button
instead of the FWD/DND button, and an SLT user
can enter "
" instead of "49".
outside
phone no.
account code
D.Tone
Dial outside
phone number.
Enter account code
(4 digits).
•
•
You may not be able to make an outside (CO) line call without entering an account code
depending on your telephone's mode of account code entry. The mode is assigned to each
extension. Ask your manager or dealer about your telephone's mode.
A Panasonic proprietary telephone (PT) user can enter an account code during a
conversation or within 30 seconds after the other party hangs up (while hearing a reorder
tone), by pressing the FWD/DND (Call Forwarding/Do Not Disturb) button, then entering
the account code.
•
•
Account codes may use the digits "0 through 9". Non-numeric codes such as FLASH/
RECALL and PAUSE cannot be used.
You can clear the account code by pressing the "
" key or FWD/DND button while
entering the account code, and then re-enter the account code.
•
•
If you hear a reorder tone after entering the account code, the account code entered
does not exist. Enter the correct code.
For your convenience, you can store a code together with a phone number in the
telephone's memory (e.g., Speed Dialling).
Customising Your Phone
3.1.3 Customising the Buttons ꢀ
•
Create or edit an FWD/DND (Call Forwarding/Do Not Disturb).
24
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.2 Making Calls
1.2.2 Easy Dialling
There are several convenient methods of storing and dialling frequently used phone numbers.
–
–
–
–
–
Using a One-touch Button (One-touch Dialling)
Using Numbers Stored at Your Extension (Personal Speed Dialling)
Using Numbers Stored in the PBX (System Speed Dialling)
Dialling a Preset Number by Going Off-hook (Hot Line)
Using a Preprogrammed Number (Quick Dialling)
Using a One-touch Button (One-touch Dialling)
You can dial a phone number (max. 24 digits) previously stored to a flexible
button with a one-touch operation.
No SLT
PT
(One-touch
Dialling)
Press One-touch
Dialling.
Off-hook.
•
•
•
A telephone number longer than 24 digits can be stored by dividing it among 2 or more
One-touch Dialling buttons.
You can confirm the stored number of a One-touch Dialling button by pressing it while on-
hook.
You can press a CO button to select a desired outside (CO) line before pressing the One-
touch Dialling button.
Customising Your Phone
3.1.3 Customising the Buttonsꢀ
•
Create or edit a One-touch Dialling button, store the desired phone number, or feature
number.
User Manual
25
Download from Www.Somanuals.com. All Manuals Search And Download.
1.2 Making Calls
Using Numbers Stored at Your Extension (Personal Speed Dialling)
You can store up to 10 numbers at your extension for your personal use.ꢀ
This feature is also known as Station Speed Dialling.
To store a phone number
PT/SLT
personal speed
dialling no.
desired
phone no.
2
C.Tone
Off-hook.
On-hook.
Enter 2
.
Dial personal speed
dialling number (0–9).
Dial desired
phone number
(max. 24 digits).
Enter #.
For an outside phone number, dial
an outside (CO) line access number
before the phone number.
To dial
PT/SLT
personal speed
dialling no.
OR
1
Off-hook.
Enter # or 1
.
Dial personal speed
dialling number (0–9).
To confirm
Display PT
personal speed
dialling no.
3
Off-hook.
Enter 3
.
Dial personal speed
dialling number (0–9).
Enter #.
•
Personal Speed Dialling numbers (0 through 9) correspond to the numbers (F1 through
F10) of the Programmable Feature (PF) buttons assigned as One-touch Dialling numbers.ꢀ
Assigning a One-touch Dialling number to PF button "F1" will override Personal Speed
Dialling number "0", and vice versa.
•
•
Rotary single line telephone (SLT) users cannot use this feature.
Up to 24 digits including " " can be stored. However, depending on your mode of account
code entry, " " may not be regarded as a pause.
26
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.2 Making Calls
Using Numbers Stored in the PBX (System Speed Dialling)
You can make calls using preprogrammed speed dialling numbers (max. 100 codes) stored in the PBX. Ask
your manager or dealer about the stored speed dialling numbers.
PT/SLT
system speed
dialling no.
OR
Off-hook.
Press AUTO DIAL
or enter
Dial system speed dialling
number (00–99).
.
•
A telephone number longer than 32 digits can be stored by dividing it among 2 or more
System Speed Dialling buttons.
<Example>ꢀ
If the number is divided and stored in system speed dialling numbers 01 and 02:
0
1
0
2
•
Rotary SLT users cannot use this feature.
Dialling a Preset Number by Going Off-hook (Hot Line)
An SLT user can make a call simply by going off-hook, if the telephone number has been stored beforehand.ꢀ
This feature is also known as Pickup Dialling.
To store a phone number
SLT
desired
phone no.
7
4
2
C.Tone
Off-hook.
On-hook.
Enter 74
.
Enter
2.
Dial desired
phone number
(max. 32 digits).
Enter #.
Dial an outside (CO) line access
number before the outside phone
number.
User Manual
27
Download from Www.Somanuals.com. All Manuals Search And Download.
1.2 Making Calls
To set/cancel
SLT
Set
1
OR
7
4
C.Tone
Cancel
0
Off-hook.
On-hook.
Enter 74.
Enter 1 to set
or 0 to cancel.
Enter #.
An SLT user can enter "0"
instead of "#".
To dial
SLT
Off-hook.
•
•
•
To call another party, dial the desired party's phone number before the preprogrammed
number is dialled.
Up to 32 digits including " " can be stored. However, depending on your mode of account
code entry, " " may not be regarded as a pause.
Rotary SLT users cannot programme this feature.
Using a Preprogrammed Number (Quick Dialling)
You can make a call simply by using the preprogrammed code number (50 through 59). For more details,
consult your manager or dealer.
PT/SLT
quick dialling no.
Dial quick dialling
Off-hook.
number (50–59).
•
This feature may be restricted depending on system programming.
28
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.2 Making Calls
1.2.3 Redialling
Redial features make it easy to make consecutive calls to the same outside party.
–
–
Redialling the Last Outside Number You Dialled (Last Number Redial)
Saving an Outside Phone Number for Redialling (Saved Number Redial)
•
Up to 64 digits, " ", "#", PAUSE, and SECRET (INTERCOM) (which stops all or part of
the number from being displayed) can be stored and redialled. The outside (CO) line
access number is not counted as a digit.
•
•
If you hear a busy tone after pressing the REDIAL or Save button, select another line and
then press the REDIAL or Save button or dial the feature number to retry.
You can confirm the stored number by pressing the REDIAL or Save button while on-hook.
•
Automatic Redial
To redial automatically (if the called party is currently busy), press the SP-PHONE or
MONITOR button and then the REDIAL or Save button. Redialling will be automatically
repeated until the called party answers or until a specified time limit is reached.ꢀ
You can perform other tasks while Automatic Redial is being carried out. To cancel, press
the FLASH/RECALL button or perform another operation.
Redialling the Last Outside Number You Dialled (Last Number Redial)
To dial
PT/SLT
OR
OR
8
0
Press REDIAL or enter 80 or ##.
Off-hook.
To dial automatically (Automatic Redial)
PT
OR
Press SP-PHONE
Press REDIAL.
or MONITOR.
•
Pressing the REDIAL button after dialling a telephone number or during a conversation will
disconnect the current call and redial the stored number.
User Manual
29
Download from Www.Somanuals.com. All Manuals Search And Download.
1.2 Making Calls
Saving an Outside Phone Number for Redialling (Saved Number
Redial)
The saved number remains available until another number is stored.
No SLT
To save
PT
During a conversation or while hearing a busy tone
(Save)
Press AUTO DIAL/
Press Save.
STORE.
To dial
PT
(Save)
Off-hook.
Press Save.
To dial automatically (Automatic Redial)
PT
(Save)
Press SP-PHONE.
Press Save.
Customising Your Phone
3.1.3 Customising the Buttonsꢀ
•
Create or edit a Save button.
30
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.2 Making Calls
1.2.4 When the Dialled Party is Busy or There is No Answer
–
–
–
–
–
Reserving a Busy Line (Automatic Callback Busy [Camp-on])
Sending a Call Waiting Tone to a Busy Extension (Busy Station Signalling [BSS])
Leaving a Message Waiting Indication/Calling Back a Caller Who Left an Indication (Message Waiting)
Joining an Existing Call (Executive Busy Override)
Calling an Extension That Is Refusing Calls (DND Override)
Reserving a Busy Line (Automatic Callback Busy [Camp-on])
If a dialled extension or a desired outside (CO) line is busy, you can set the Automatic Callback Busy feature.
Then, when the extension or outside (CO) line becomes idle, your telephone will ring automatically. ꢀ
When you answer the callback ring:
•
•
a dialled extension becomes idle.
a desired outside (CO) line that is in use by another extension becomes idle.
You cannot set Automatic Callback Busy for a busy party outside of the PBX.
When you answer the callback ring:
•
•
for an outside (CO) line call: the line is seized.
for an intercom call: the called extension starts ringing automatically.
To set for both an outside (CO) line call and an intercom call
PT/SLT
While hearing a busy tone
6
C.Tone
Enter 6.
On-hook.
To answer a callback ring set for a busy extension
PT/SLT
While hearing a callback ring
R.B.Tone
Talk.
Off-hook.
User Manual
31
Download from Www.Somanuals.com. All Manuals Search And Download.
1.2 Making Calls
To answer a callback ring set for a busy outside (CO) line
PT/SLT
While hearing a callback ring
outside
phone no.
D.Tone
Off-hook.
Talk.
Dial outside phone
number.
•
If you do not answer the callback ring within 10 seconds (4 rings), this feature will be
cancelled.
To cancel the callback ring (Automatic Callback Busy Cancel)
PT/SLT
Off-hook.
Sending a Call Waiting Tone to a Busy Extension (Busy Station
Signalling [BSS])
If the extension that you want to call is busy, you can send a call waiting tone, to inform the extension user
that your call is waiting. When the extension user hears this tone, he or she can choose to put the current
party on hold, and talk to you.ꢀ
PT/SLT
While hearing a busy tone after dialling an extension number
2
Enter 2.
•
If you hear a reorder tone after dialling an extension number, this feature is not
available for the other party's phone. This feature is only available if the called extension
has set Call Waiting. To set Call Waiting, refer to "1.7.3 Receiving Call Waiting". To answer
a waiting call, refer to "1.4.4 Answering Call Waiting".
32
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.2 Making Calls
Leaving a Message Waiting Indication/Calling Back a Caller Who Left
an Indication (Message Waiting)
Leaving a Message Waiting Indication ꢀ
Message/Ringer Lamp
When the called extension is busy or does not answer
your call, you can leave a notification so that the called
party may call you back.
Message button
light
Calling Back a Caller Who Left an Indicationꢀ
When you receive a message waiting indication, the
MESSAGE/Message for another extension button light or
Message/Ringer Lamp will light. You can call back the
caller simply by pressing the lit MESSAGE/Message for
another extension button.
Leaving a Message Waiting Indication
To leave a message waiting indication
PT
When the called extension is busy or does not answer
C.Tone
On-hook.
Press MESSAGE.
To leave/cancel a message waiting indication
PT/SLT
Leave
1
desired
extension no.
OR
7
0
C.Tone
Cancel
2
Off-hook.
On-hook.
Enter 70.
Enter 1 to leave
or 2 to cancel.
Dial desired
extension number.
Enter #.
An SLT user can enter "0"
instead of "#".
User Manual
33
Download from Www.Somanuals.com. All Manuals Search And Download.
1.2 Making Calls
To cancel a message waiting indication using the MESSAGE button
PT
desired
extension no.
C.Tone
Dial desired
extension number.
Press MESSAGE 2 times.
Off-hook.
On-hook.
Calling Back a Caller Who Left an Indication
To check a received message and call back
Display PT
While on-hook
OR
OR
D.Tone
(Message for
(Message for
another extension)
another extension)
Off-hook.
Talk.
Press MESSAGE or
Press MESSAGE or
Message for another
extension.
Message for another
extension until the desired
extension is displayed.
The message is cleared
after the conversation.
To cancel all message waiting indications left at your extension
PT/SLT
0
7
0
C.Tone
D.Tone
Off-hook.
On-hook.
Enter 70.
Enter 0.
Enter #.
An SLT user can enter "0"
instead of "#".
34
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.2 Making Calls
To cancel all message waiting indications left at another extension
PT
extension no.
3
7
0
C.Tone
D.Tone
Off-hook.
On-hook.
Enter 70.
Dial extension number. Enter #.
Enter 3.
To lock/unlock message waiting indications
PT/SLT
lock code
lock code
Lock
7
0
OR
C.Tone
Unlock
lock code
Off-hook.
On-hook.
Enter 70.
Enter lock code (4000–9999)
2 times to lock or one time to unlock.
Enter #.
An SLT user can enter "0"
instead of "#".
User Manual
35
Download from Www.Somanuals.com. All Manuals Search And Download.
1.2 Making Calls
•
You can lock message waiting indications so that other extensions cannot confirm, call
back, or clear message waiting indications left at your extension (Message Waiting for
Another Extension Lock). The operator or manager can cancel this feature for one or all
extensions (Extension Lock—CANCEL ALL). Even while this lock is on, you can confirm,
call back, or clear message waiting indications left at your own extension.
•
On your proprietary telephone (PT), you can establish one or more Message for another
extension buttons. These buttons can display message waiting indications left at other
telephones.
•
•
To cancel all message waiting indications left at another extension, it is necessary to
first assign the corresponding Message for another extension buttons on your phone.
The MESSAGE/Message for another extension button light or Message/Ringer Lamp
shows the current status as follows: ꢀ
Off: No messages ꢀ
Red on: New messages.
•
•
The display shows messages in the order received, starting with the selected message.ꢀ
<Example>ꢀ
5o6o7o8o1o2o3o4
The MESSAGE button is used to perform operations and display notifications from both
the Message Waiting and Built-in Voice Message (BV) features. If a message has also
been left in a voice message area, "Voice Message" will be shown on a display PT when
the MESSAGE button is pressed. Refer to "1.5.5 Using Voice Messaging (Built-in Voice
Message [BV])".
•
•
Each extension can have a maximum of 8 messages waiting when using the Message
Waiting feature, or a maximum of 125 voice messages waiting when using the BV feature.
If you go off-hook with a single line telephone (SLT) that has messages waiting, a special
dial tone (dial tone 3) will be heard. You can call a caller back or listen to the message by
entering the Message Waiting Answer feature number.
Customising Your Phone
3.1.3 Customising the Buttonsꢀ
Create or edit a Message button or Message for another extension button.
•
Joining an Existing Call (Executive Busy Override)
You can join an ongoing conversation, establishing a 3-party conference call, if your extension is permitted
through system programming.
To join an outside (CO) line call
PT
(CO)
C.Tone
(Optional)
Off-hook.
Press red CO.
Talk.
A 3-party conference call
is now established.
36
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.2 Making Calls
To join an intercom call
PT/SLT
While hearing a busy tone
3
C.Tone
(Optional)
Enter 3.
Talk.
A 3-party conference call
is now established.
To disconnect one party and talk with another when one of the parties is an outside party
PT
(CO)
OR
Talk.
Press CO or
INTERCOM.
To leave the conference call
PT/SLT
The other 2 parties can
continue their conversation.
On-hook.
•
You can also prevent others from joining your conversations. Refer to "1.7 Setting the
Telephone According to Your Needs".
User Manual
37
Download from Www.Somanuals.com. All Manuals Search And Download.
1.2 Making Calls
Calling an Extension That Is Refusing Calls (DND Override)
You can call users who have set the Do Not Disturb (DND) feature, if your extension is permitted through
system programming.
PT/SLT
While hearing the DND tone
2
R.B.Tone
Talk.
Enter 2.
•
If you hear the DND tone, enter "2", and then hear a busy tone, the called extension is
busy. You can use the Automatic Callback Busy feature.
38
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.2 Making Calls
1.2.5 Switching the Calling Method (Alternate Calling—Ring/
Voice)
Extension users can choose whether to be alerted to
incoming calls by ringing or by the caller's voice.ꢀ
The calling extension can override this choice and use
the alternate method.
Ring
Ring
Hello
Ringing (Default): You can call the other party
with a ring tone. You will hear a ringback tone.
OR
Voice-calling: You can talk to the other party
immediately after hearing a confirmation tone. You
will not hear a ringback tone. You will not be able to
hear the other party's voice until he or she answers
the call.
To switch the calling method
PT/SLT
After dialling an extension number
C.Tone or
R.B.Tone
Enter
.
Talk.
•
•
If the called party uses a single line telephone (SLT), Voice-calling is not available.
Rotary SLT users cannot use this feature.
Customising Your Phone
3.1.2 Changing Personal Settings Using Programming Mode—Alternate
•
Receiving—Ring/Voiceꢀ
Select the alerting method, either ring or the other party's voice.
User Manual
39
Download from Www.Somanuals.com. All Manuals Search And Download.
1.2 Making Calls
1.2.6 Using Your Calling Privileges at Another Extension
(Walking COS)
You can use your calling privileges (class of service [COS]) at another extension, to override calling
restrictions that have been set at that extension. To use this feature, a preprogrammed extension password
is required. Ask your manager for the extension password.
PT/SLT
At another extension
extension
password
your
7
extension no.
Off-hook.
Enter 7
.
Enter extension
password.
Dial your
extension number.
outside phone
no.
C.Tone &
D.Tone
Enter #.
Dial outside
phone number.
An SLT user can enter "0"
instead of "#".
Press the CO button or seize an outside (CO)
line before dialling the outside phone number.
•
Rotary single line telephone (SLT) users cannot use this feature.
40
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.2 Making Calls
1.2.7 Accessing Another Party Directly from Outside (Direct
Inward System Access [DISA])
When an outside caller dials a specified telephone
number of the PBX, a prerecorded Direct Inward
System Access (DISA) outgoing message (OGM)
can greet the caller and give information about how
to access an extension. The operator does not
need to be involved. If there is no recorded
message, the caller will hear a short beep instead
of the DISA OGM.ꢀ
Call
Outside party
The caller may also be able to access system
features or call an outside party by using the
caller's password (DISA security code), depending
on the security mode. Ask your manager about the
mode assigned to your PBX.
DISA OGM
Supported destinations
To call an extension
From an Outside Telephone
In No Security Mode/Trunk Security Mode
DISA
desired
phone no.
extension no.
R.B.Tone &
R.B.Tone
DISA OGM
(or one short beep)
Off-hook.
Dial DISA
phone number.
Dial desired
extension number.
You can dial the preprogrammed
AA number instead.
In All Security Mode
DISA
phone no.
DISA security code
R.B.Tone &
DISA OGM
(or one short beep)
Off-hook.
Enter
.
Dial DISA
phone number.
Enter DISA security code
(4–10 digits).
desired
extension no.
One short beep
R.B.Tone
Dial desired
extension number.
You can dial the preprogrammed
AA number instead.
User Manual
41
Download from Www.Somanuals.com. All Manuals Search And Download.
1.2 Making Calls
To call an outside party
From an Outside Telephone
In No Security Mode
DISA
phone no.
outside
phone no.
R.B.Tone &
DISA OGM
(or one short beep)
Off-hook.
Dial DISA
Dial outside phone
phone number.
number.
Seize an outside (CO) line before
dialling the outside phone number.
In Trunk Security Mode/All Security Mode
DISA
phone no.
DISA security code
R.B.Tone &
DISA OGM
(or one short beep)
Off-hook.
Enter
.
Dial DISA
Enter DISA security code
phone number
.
(4–10 digits).
outside
phone no.
One short beep
Dial outside phone
number.
Seize an outside (CO) line before
dialling the outside phone number.
42
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.2 Making Calls
•
WARNINGꢀ
There is a risk that fraudulent telephone calls will be made using the Outside-to-
Outside (CO-to-CO) Line Call feature of DISA.ꢀ
The cost of such calls will be billed to the owner/renter of the PBX.ꢀ
To protect the PBX from this kind of fraudulent use, we strongly recommend:
a) Enabling DISA security (Trunk Security or All Security).
b) Keeping DISA security codes secret.
c) Selecting complex, random codes that cannot be easily guessed.
d) Changing codes regularly.
•
CO-to-CO Line Call Durationꢀ
The length of outside-to-outside (CO-to-CO) line calls may be limited through system
programming. ꢀ
Both the outside caller and the outside destination will hear a warning tone 15 seconds
before a specified time limit. When the timer expires, the call is disconnected.
•
•
If the DISA Automated Attendant (AA) service is used, you can access the desired party
simply by pressing a preprogrammed single-digit number (DISA AA number) after or while
hearing a DISA OGM or a short beep. AA menus can be up to 3 levels deep.
If you enter an invalid security code 3 times consecutively, the call will be disconnected
automatically. If you enter a DISA security code a second and third time, dialling is not
necessary.
Customising Your System
3.3.2 System Programming—DISA Security Code [512]
•
User Manual
43
Download from Www.Somanuals.com. All Manuals Search And Download.
1.3 Receiving Calls
1.3 Receiving Calls
1.3.1 Answering Calls
PT/SLT
When your telephone rings, either the CO/INTERCOM button or
the Message/Ringer Lamp flashes.
Off-hook.
Talk.
Select one of the following methods:
· Lift the handset to receive the call on the preferred line.
(Default: Ringing line is selected.)
· Press the SP-PHONE button.
· Press the flashing CO or INTERCOM button directly.
•
Hands-free Operationꢀ
You can receive a call and have a conversation in hands-free mode using the SP-PHONE
button. Refer to "1.4.8 Talking to Another Party without Lifting the Handset (Hands-free
Operation)".
Customising Your Phone
3.1.2 Changing Personal Settings Using Programming Mode—ꢀ
•
Line Preference—Incomingꢀ
Select the seized line when going off hook.ꢀ
Alternate Receiving—Ring/Voiceꢀ
Select the Calling method, either ring or the other party's voice.
44
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.3 Receiving Calls
1.3.2 Answering Hands-free (Hands-free Answerback)
You can set your proprietary telephone (PT) to answer incoming intercom calls
without going off-hook. When an intercom call arrives, you will hear the caller
talking without the phone ringing.
No SLT
To set/cancel
PT
While on-hook
Press AUTO ANS/MUTE.
•
•
The AUTO ANS/MUTE button light shows the current status as follows:
Off: Not setꢀ
Red on: Set
This feature is not available for incoming outside (CO) line calls and doorphone calls.
User Manual
45
Download from Www.Somanuals.com. All Manuals Search And Download.
1.3 Receiving Calls
1.3.3 Answering a Call Ringing at Another Telephone (Call
Pickup)
–
–
Answering a Call from Another Telephone (Call Pickup)
Preventing Other People from Picking Up Your Calls (Call Pickup Deny)
Answering a Call from Another Telephone (Call Pickup)
Without leaving your desk, you can answer an incoming call that is ringing at another extension or your
extension group, or that was received by a preprogrammed Telephone Answering Machine (TAM) extension
from your phone.ꢀ
The following types of call pickup are available:
Group Call Pickup: Picks up a call within your group.
Directed Call Pickup: Picks up a specific extension's call.
Call Retrieving from a TAM: Retrieves a call on a TAM.
PT/SLT
4
4
0
Group
OR
C.Tone
(Optional)
extension no.
Directed
Off-hook.
Talk.
Enter 40 or 4 and then
dial extension number.
PT/SLT
While the TAM is answering a call
TAM extension no.
4
B.Tone
Off-hook.
Talk.
Dial TAM extension
Enter 4.
number.
•
If you hear a reorder tone when trying to retrieve a call from a TAM, the dialled
extension is not the TAM extension, or the TAM cannot answer the call because it is
performing another operation.
46
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.3 Receiving Calls
Preventing Other People from Picking Up Your Calls (Call Pickup
Deny)
You can prevent other extension users from picking up your calls.
PT/SLT
Prevent
1
OR
7
2
C.Tone
Allow
0
Off-hook.
On-hook.
Enter 72.
Enter 1 to prevent
or 0 to allow.
Enter #.
An SLT user can enter "0"
instead of "#".
User Manual
47
Download from Www.Somanuals.com. All Manuals Search And Download.
1.4 During a Conversation
1.4 During a Conversation
1.4.1 Transferring a Call (Call Transfer)
–
–
Transferring to an Extension within the PBX
Transferring to an Outside Destination
Transferring to an Extension within the PBX
You can transfer incoming calls to another extension. Depending on the setting of your PBX, proprietary
telephone (PT) users may also be able to transfer incoming outside (CO) line calls to another extension
simply by pressing the corresponding Direct Station Selection (DSS) button (One-touch Transfer).
To transfer
PT/SLT
During a conversation
(DSS)
OR
OR
C.Tone &
D.Tone
R.B.Tone
extension no.
Press DSS or dial
extension number.
Press TRANSFER
or Recall/hookswitch.
On-hook.
Talk.
The call is transferred.
If you wish, you can inform the destination
extension about the call you are transferring.
To transfer with a one-touch operation (One-touch Transfer)
PT
During a conversation
(DSS)
R.B.Tone
On-hook.
Press DSS.
Talk.
The call is transferred.
If you wish, you can inform the destination
extension about the call you are transferring.
48
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.4 During a Conversation
•
You can go on-hook before the destination extension answers the call. If the destination
extension does not answer the call within a specified time period, you will hear an alarm
tone, and the call will return to you. If you do not answer the call within 30 minutes after it
returns to you, the call will be disconnected.
•
•
When the dialled extension is busy, you may access the extension by entering "2" (Busy
Station Signalling [BSS]) or "3" (Executive Busy override) and then going on-hook.
You may have to enter the Call Hold feature number after pressing the Recall/hookswitch
on your single line telephone (SLT), depending on the SLT Hold Mode of your PBX. Ask
your manager or dealer about the mode assigned to your PBX.
Transferring to an Outside Destination
You can transfer incoming calls to outside destination when your extension is
permitted through system programming.
No SLT
PT
During a conversation
(CO)
outside
phone no.
OR
outside (CO)
C.Tone &
D.Tone
R.B.Tone
line access no.
Talk.
On-hook.
Press TRANSFER.
Press CO or dial outside
Dial outside phone
(CO) line access number. number.
The call is transferred.
•
CO-to-CO Line Call Durationꢀ
The length of outside-to-outside (CO-to-CO) line calls may be limited through system
programming.ꢀ
Both the outside caller and the outside destination will hear a warning tone 15 seconds
before a specified time limit. When the timer expires, the call is disconnected.
•
•
To return to the held call before the destination answers, press the TRANSFER button
or corresponding CO/INTERCOM button.
After transferring the call to an outside party, you can join the call by pressing the CO
button that you used to transfer the call. A 3-party conference call is established
(Conference).
•
To change the transfer destination before going on-hook, press the CO button whose
indicator is flashing slowly to retrieve the call, then repeat the Call Transfer procedure.
Customising Your Phone
3.1.3 Customising the Buttonsꢀ
•
Create or edit a Direct Station Selection (DSS) button.
User Manual
49
Download from Www.Somanuals.com. All Manuals Search And Download.
1.4 During a Conversation
1.4.2 Holding a Call
–
–
Holding
Holding in a System Parking Zone (Call Park)
•
If a call is not retrieved within a specified time period, you will hear a ring tone. If you
are having a conversation with another party at that time, you will hear an alarm tone. If
an outside (CO) line call is not retrieved within 30 minutes of being put on hold, it will be
automatically disconnected.
Holding
There are 2 types of Call Hold mode. The difference between them is whether other people can retrieve the
held call (General Call Hold) or not (Exclusive Call Hold).
To hold (General Call Hold)
PT/SLT
During a conversation
OR
C.Tone
On-hook.
Press HOLD or
Recall/hookswitch.
To hold (Exclusive Call Hold)
PT
During a conversation
C.Tone
D.Tone
Press HOLD.
Press HOLD again.
On-hook.
50
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.4 During a Conversation
To retrieve a call (Call Hold Retrieve)
PT/SLT
At the holding extension (Call Hold Retrieve)
(CO)
OR
OR
OR
Talk.
Press flashing CO or INTERCOM.
Or press Recall/hookswitch.
If the handset has been replaced,
just go off-hook. (SLT only)
To retrieve an outside (CO) line call put on hold (General Call Hold)
by another extension
(CO)
OR
C.Tone
held line no.
5
3
Off-hook.
Talk.
Press CO, or enter 53 and
then dial held line number.-
To retrieve an intercom call put on hold (General Call Hold) by another extension
holding
5
extension no.
C.Tone
Off-hook.
Talk.
Enter 5.
Dial holding extension
number.
•
The CO or INTERCOM button light shows the current status as follows:ꢀ
— General Call Hold modeꢀ
Flashing green slowly: You have a call on hold.ꢀ
Flashing red slowly: Another extension has a call on hold.ꢀ
— Exclusive Call Hold modeꢀ
Flashing green at moderate speed: You have a call on hold.ꢀ
Red on: Another extension has a call on hold.
•
•
Hold Mode Change (proprietary telephone [PT] only)ꢀ
Pressing the HOLD button again while a call is on hold switches the status from General
Call Hold mode to Exclusive Call Hold mode, or vice versa.
You cannot hold doorphone calls.
User Manual
51
Download from Www.Somanuals.com. All Manuals Search And Download.
1.4 During a Conversation
•
•
A single line telephone (SLT) user can hold either one intercom call or one outside (CO)
line call at a time, while a PT user can hold one intercom call and multiple outside (CO)
line calls. To hold multiple intercom calls, use the Call Park feature.
You may have to enter the Call Hold feature number after pressing the Recall/hookswitch
on your SLT, depending on the SLT Hold Mode of your PBX. Ask your manager or dealer
about the mode assigned to your PBX.
Holding in a System Parking Zone (Call Park)
You can put a call on hold in a common parking zone of the PBX so that any extension can retrieve the
parked call. Up to 10 calls can be parked in the PBX.
To park a call
PT/SLT
During a conversation
OR
*
parking zone no.
2
2
C.Tone &
D.Tone
C.Tone
On-hook.
Enter 22*.
Dial parking
zone number (0–9).
Press HOLD or
Recall/hookswitch.
* For United Kingdom and New Zealand: 36
To retrieve (Call Park Retrieve)
PT/SLT
*
stored parking
5
2
zone no.
C.Tone
Off-hook.
Talk.
Enter 52*.
Dial stored parking
zone number (0–9).
* For United Kingdom and New Zealand: 56
•
•
•
If you hear a busy tone when parking a call, the parking zone is unavailable. Dial
another parking zone number directly.
If you hear a reorder tone when retrieving a parked call, there is no held call in that
location. Confirm the stored parking zone number.
After you park a call, you can perform other operations.
52
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.4 During a Conversation
1.4.3 Talking to 2 Parties Alternately (Call Splitting)
When talking to one party with another party on hold, you can switch between the 2 parties.
PT
During a conversation
(CO)
OR
C.Tone
C.Tone
Talk to the
other party.
Press HOLD.
Press CO or
INTERCOM.
Press HOLD.
Disregard this step if both
parties are extensions.
(CO)
OR
Talk to the
original party.
Press CO or
INTERCOM.
The other party
will be on hold.
Disregard this step if both
parties are extensions.
SLT
During a conversation
OR
C.Tone &
D.Tone
C.Tone &
D.Tone
Talk to the
other party.
Talk to the original party.
Press Recall/
hookswitch.
Press Recall/
hookswitch.
The other party
will be on hold.
•
This feature is not available for calls from doorphones or paging announcements.
User Manual
53
Download from Www.Somanuals.com. All Manuals Search And Download.
1.4 During a Conversation
1.4.4 Answering Call Waiting
–
–
Answering Call Waiting in the PBX
Answering Call Waiting from the Telephone Company
Answering Call Waiting in the PBX
During a conversation, a call waiting tone is heard through the speaker or handset when either an outside
(CO) line call is received, or another extension is letting you know that a call is waiting. You must activate
this feature to be able to use it (Default: Disable). To set Call Waiting, refer to "1.7.3 Receiving Call Waiting". ꢀ
You can answer the second call by ꢀ
1) disconnecting the current call; ꢀ
2) placing the current call on hold.ꢀ
1. To disconnect the current call and then talk to the new party
PT
While hearing a call waiting tone
(CO)
OR
Talk to the
new party.
Press CO or
INTERCOM.
SLT
While hearing a call waiting tone
Talk to the
new party.
On-hook.
Off-hook.
54
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.4 During a Conversation
2. To hold the current call and then talk to the new party
PT
While hearing a call waiting tone
(CO)
OR
Talk to the
new party.
Press HOLD.
Press CO or
INTERCOM.
Disregard this step if both
parties are extensions.
SLT
While hearing a call waiting tone
D.Tone
On-hook.
Off-hook.
Talk to the
new party.
Press Recall/
hookswitch.
•
•
A single line telephone (SLT) user cannot transfer a new call while holding the current call.
To transfer the new call, first park the original call using the Call Park feature, then go on-
hook and off-hook.
You may have to enter the Call Hold feature number after pressing the Recall/hookswitch
on your SLT, depending on the SLT Hold Mode of your PBX. Ask your manager or dealer
about the mode assigned to your PBX.
User Manual
55
Download from Www.Somanuals.com. All Manuals Search And Download.
1.4 During a Conversation
Customising Your Phone
•
3.1.2 Changing Personal Settings Using Programming Mode—Call Waiting Tone
Type Selection
15 s
Default
(Tone 1)
5 s
Special Tones
(Tone 2)
OR
OR
Answering Call Waiting from the Telephone Company
Your telephone company may also offer an optional call waiting service, which can inform you that you have
another call on the same outside (CO) line. For more details, consult your telephone company.
PT
SLT
While hearing a call waiting tone
While hearing a call waiting tone
6
Press FLASH/RECALL.
Press Recall/
hookswitch.
Enter 6.
56
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.4 During a Conversation
1.4.5 Talking to Multiple Parties (Conference)
–
–
–
Adding a Third Party During a Conversation (3-party Conference)
Leaving a Conference Call (Unattended Conference)
Originating a 3-party to 5-party Conference Call (5-party Conference)
Adding a Third Party During a Conversation (3-party Conference)
You can add a third party to your conversation.
To establish a 3-party conference call
PT/SLT
During a conversation
OR
desired
phone no.
OR
3
Talk to the
third party.
Dial desired
phone number.
Press CONF or
Press CONF or
Recall/hookswitch.
Recall/hookswitch
and then enter 3.
For an outside phone number, press the CO
button or seize an outside (CO) line before
dialling the phone number.
C.Tone
(Optional)
Talk.
A 3-party conference call
is now established.
To disconnect one party and then talk to the other
PT
During a conversation
(CO)
OR
Talk.
Press CO or
INTERCOM.
User Manual
57
Download from Www.Somanuals.com. All Manuals Search And Download.
1.4 During a Conversation
To put the third party on hold and talk to the original party
SLT
C.Tone
(Optional)
Press Recall/hookswitch.
Talk.
To leave a 3-party conference call
PT/SLT
When you are talking with 2 extensions or
one extension and one outside party
The other 2 parties can continue
their conversation.
On-hook.
•
•
To return to the held call before the third party joins, press the corresponding CO or
INTERCOM button or press the Recall/hookswitch.
By pressing the CO button corresponding to an outside (CO) line that is not being used by
the conference, a proprietary telephone (PT) user can exit from the conference, leaving
the other 2 parties connected unless they are both on outside (CO) lines. If the other
parties are both on outside (CO) lines, they will be disconnected.
•
You may have to enter the Call Hold feature number after pressing the Recall/hookswitch
on your single line telephone (SLT), depending on the SLT Hold Mode of your PBX. Ask
your manager or dealer about the mode assigned to your PBX.
58
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.4 During a Conversation
Leaving a Conference Call (Unattended Conference)
The PT user who originated a conference with 2 outside parties can leave the
conference and allow the other parties to continue the conversation. Certain
extensions may be restricted from executing this feature through system
programming.
No SLT
To leave a conference call and establish an unattended conference call
PT
When you are talking with 2 outside parties
Press CONF.
To return while others are talking
PT
(CO)
Press the CO flashing green at moderate speed.
•
CO-to-CO Line Call Durationꢀ
The length of outside-to-outside (CO-to-CO) line calls may be limited through system
programming.ꢀ
Both outside parties will hear a warning tone 15 seconds before a specified time limit.
When the timer expires, the call is disconnected.ꢀ
The originating extension will hear a ring tone or an alarm tone before the time limit. If the
originating extension does not return to the conference within a specified time period, the
unattended conference call will be disconnected.
User Manual
59
Download from Www.Somanuals.com. All Manuals Search And Download.
1.4 During a Conversation
Originating a 3-party to 5-party Conference Call (5-party Conference)
A PT user can establish a 3-party to 5-party conference call with up to 5
extensions or with a combination of extensions and up to 2 outside parties.
No SLT
To establish a 5-party conference call
PT
To continue
desired
phone no.
2
2
Off-hook.
Talk.
Enter 22
.
Dial desired
phone number.
Press CONF.
The current call is placed
on hold in the parking zone
automatically.
For an outside phone number, press the CO
button or seize an outside (CO) line before
dialling the phone number.
C.Tone
(Optional)
Talk.
Press CONF.
A 5-party conference call
is now established.
60
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.4 During a Conversation
To change to a 5-party conference call during a 3-party conference call with one or 2 outside
parties
PT
During a 3-party conference call with one or 2 outside parties
To continue
desired
phone no.
2
2
Talk.
Dial desired
phone number.
Press CONF.
Enter 22
.
Press HOLD.
The current call is placed
on hold in the parking zone
automatically.
The current call is placed
on hold in the parking zone
automatically.
For an outside phone number, press the CO
button or seize an outside (CO) line before
dialling the phone number.
C.Tone
(Optional)
Talk.
Press CONF.
A 5-party conference call
is now established.
To disconnect a 5-party conference call
PT
At the original extension
On-hook.
•
•
Only one 5-party conference call can be in progress at a time.
You cannot change to a 5-party conference call during a 3-party conference call among 3
extensions.
•
If a parked call is not retrieved within 5 minutes while you are trying to establish a
5–party conference call, you will hear a ring tone. If you are having a conversation with
another party at that time, you will hear an alarm tone.
•
•
If you hear a busy tone after dialling the desired phone number or if you dial a wrong
phone number, press the FLASH/RECALL button to retry.
If you want to talk to the other 2 parties on hold again before the fourth party
answers, first go on-hook, then follow the Call Park Retrieve procedure and press the
CONF button to retrieve each of the held calls.
•
3.1.3 Customising the Buttons ꢀ
Create or edit a Conference button.
User Manual
61
Download from Www.Somanuals.com. All Manuals Search And Download.
1.4 During a Conversation
1.4.6 Muting a Microphone (Microphone Mute)
You can disable the microphone to consult privately with others in the room while
listening to the other party on the phone through the speaker.
No SLT
To set/cancel
PT
Press MUTE.
•
•
The AUTO ANS/MUTE button light shows the current status as follows:
Off: Normalꢀ
Flashing red slowly: Mute
This feature is only available during a hands-free conversation.
62
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.4 During a Conversation
1.4.7 Using the Headset (Headset Operation)
Connecting an optional headset allows for hands-free conversations.ꢀ
This feature is also known as Handset/Headset Selection.
No SLT
To talk using the headset
PT
Press SP-PHONE.
User Manual
63
Download from Www.Somanuals.com. All Manuals Search And Download.
1.4 During a Conversation
1.4.8 Talking to Another Party without Lifting the Handset
(Hands-free Operation)
You can have a conversation in hands-free mode using the SP-PHONE button.
No SLT
To switch from the handset to hands-free mode
PT
During a conversation using the handset
On-hook.
Press SP-PHONE.
Do not go on-hook without pressing
the SP-PHONE button first, or the
call will be disconnected.
To switch from hands-free mode to the handset
PT
During a conversation in hands-free mode
Off-hook.
•
Helpful hints for hands-free operation:
•
•
•
•
If it is difficult to hear the other party's voice:ꢀ
Increase the volume using the Navigator Key or Volume Key.
If the other party has difficulty hearing you:ꢀ
Decrease the volume.
If the other party reports that your voice echoes:ꢀ
Use the telephone in a room that has curtains, carpeting or both.
If parts of the conversation cannot be heard:ꢀ
If you and the other party speak at the same time, parts of your conversation may be
lost. To avoid this, try to speak alternately.
64
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.4 During a Conversation
1.4.9 Changing the Dialling Mode (Pulse to Tone Conversion)
If you are using a pulse-type outside (CO) line, you can temporarily change the dialling mode from pulse to
tone to access computer telephone services that require tone dialling such as Voice Mail.
PT/SLT
phone no.
desired no.
Dial phone number
(Pulse mode).
Enter #.
Dial desired number
(Tone mode).
•
You cannot change from tone to pulse dialling mode.
User Manual
65
Download from Www.Somanuals.com. All Manuals Search And Download.
1.5 Before Leaving Your Desk
1.5 Before Leaving Your Desk
1.5.1 Forwarding Your Calls (Call Forwarding [FWD])
Call
FWD to
Outside party
FWD destination
Call
Extension
Extension
You can have your incoming calls forwarded to a specified destination.ꢀ
The following methods are available:
All Calls:ꢀ
All calls are forwarded to a specified extension regardless of the status of your extension.
Busy/No Answer (BSY/NA):ꢀ
All calls are forwarded when you do not answer within a specified time period or when your extension
is busy.
To Outside (CO) Line:ꢀ
All calls are forwarded to an outside party if your extension is permitted through system programming.
The call duration is limited.
Follow Me (From):ꢀ
If you fail to set the above-mentioned "All Calls" to forward before you leave your desk, you can set your
calls to be forwarded from the destination extension.
•
•
•
You can set the voice mail extension number as the Call Forwarding (FWD) destination to
receive calls into your mailbox.
You can set the Built-in Voice Message (BV) feature number as the FWD destination to
receive calls into one of the voice message areas.
The destination of an extension's forwarded calls can call or transfer calls to the original
extension.
FWD—All Calls
Incoming
call
A
B
Call or
transfer a call
FWD destination
Original
66
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.5 Before Leaving Your Desk
To set/cancel
PT/SLT
0
1
2
3
Cancel
All Calls
OR
Busy/No Answer
7
1
To Outside (CO) Line
Off-hook.
Press FWD/DND
or enter 71.
Enter required number.
For "Cancel", go on-hook,
directly after entering "0#".
destination
extension no.
OR
C.Tone
outside
phone no.
outside (CO)
line access no.
On-hook.
Enter #.
(Max. 32 digits)
Dial destination extension number.
Or dial outside (CO) line access number
and then outside phone number.
To set/cancel from another extension
PT/SLT
5
8
Follow Me
OR
Follow Me Cancel
7
1
Off-hook.
Press FWD/DND
or enter 71.
Enter 5 or 8.
your
extension no.
C.Tone
Dial your
extension number.
Enter #.
On-hook.
An SLT user can enter "0"
instead of "#".
User Manual
67
Download from Www.Somanuals.com. All Manuals Search And Download.
1.5 Before Leaving Your Desk
•
The FWD/DND button light shows the current status as follows: ꢀ
Off: Neither feature is set. ꢀ
Red on: Do Not Disturb (DND) mode ꢀ
Flashing red slowly: FWD mode
•
•
If a proprietary telephone (PT) user sets the FWD—Busy/No Answer feature, the FWD/
DND button light will keep flashing while on-hook. To stop the button from flashing, go off-
hook and enter "716#".
A call can only be automatically forwarded one time. ꢀ
In the example below, extension A's calls are being forwarded to extension B. If extension
B tries to set FWD to extension C, the extension B user hears a reorder tone and the
setting is denied. If extension B has already set FWD to extension C, and extension A tries
to set FWD to extension B, the setting is also denied.
A
A
B
C
B
C
•
You can confirm the current FWD destination by pressing the FWD/DND button while on-
hook.
Customising Your Phone
3.1.3 Customising the Buttons ꢀ
•
Create or edit an FWD/DND (Call Forwarding/Do Not Disturb).
68
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.5 Before Leaving Your Desk
1.5.2 Showing a Message on the Caller's Telephone Display
(Absent Message)
If you are unable to answer calls, you can select a brief message that will be shown on the displays of
Panasonic display proprietary telephone (PT) users when they call you. The message you select can
explain the reason for your absence, and is also shown on the display of your PT every time you go off-hook.
Message no.
Message
1
2
3
4
5
6
Will Return Soon
Gone Home
At Ext %%%(Extension number)
Back at %%:%%(Hour:Minute) AM(or PM)
Out Until %%/%%(Month/Day)
In a Meeting
To set
PT/SLT
1
2
3
4
5
6
Extension no.
7
5
Hour (01–12) : Minute (00–59)
+
AM (0) / PM (1)
Month (01–12) / Day (01–31)
Off-hook.
Enter 75.
Enter required number.
C.Tone
Enter #.
On-hook.
An SLT user can enter "0"
instead of "#".
To cancel
PT/SLT
7
5
0
C.Tone
Off-hook.
On-hook.
Enter 75.
Enter 0.
Enter #.
An SLT user can enter "0"
instead of "#".
User Manual
69
Download from Www.Somanuals.com. All Manuals Search And Download.
1.5 Before Leaving Your Desk
To confirm
Display PT
Off-hook.
•
Enter the desired value in the "%" positions. You must enter the number of digits
represented by the number of "%" symbols.
70
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.5 Before Leaving Your Desk
1.5.3 Preventing Other People from Using Your Telephone
(Extension Lock)
You can lock your extension so that outside (CO) line calls cannot be made. This can be useful to prevent
other people from making inappropriate calls using your extension. ꢀ
This feature is also known as Electronic Station Lockout.
To lock/unlock
PT/SLT
lock code
lock code
Lock
7
7
OR
C.Tone
Unlock
lock code
Off-hook.
On-hook.
Enter 77.
Enter lock code (4 digits) 2 times
Enter #.
to lock or one time to unlock.
An SLT user can enter "0"
instead of "#".
•
•
If your extension is locked, it cannot be used to perform the following operations:
— Making outside (CO) line calls
— Accessing logged information
However, you may be able to make outside (CO) line calls depending on system
programming.
If you forget the code or cannot unlock your phone, ask your operator or manager. ꢀ
He or she can unlock your extension (Remote Extension Lock).
•
•
The lock code must be 4 digits and must not include the "#" or " " characters.
The operator or manager can cancel this feature for all extensions (Extension Lock—
CANCEL ALL).
•
This feature also functions as Incoming Call Log Display Lock.
User Manual
71
Download from Www.Somanuals.com. All Manuals Search And Download.
1.5 Before Leaving Your Desk
1.5.4 Leaving a Group (Log-in/Log-out)
You can change your status in an extension
group. When you log out, incoming calls to the
group will not ring at your extension. When you
log back in, calls will again ring at your
Call
Log-out
extension. (Default: Log-in)
Log-in
Extension Group
To set Log-in/Log-out
PT/SLT
Log-in
0
OR
7
3
6
C.Tone
Log-out
1
Off-hook.
On-hook.
Enter 736.
Enter 0 to log-in
or 1 to log-out.
Enter #.
An SLT user can enter "0"
instead of "#".
PT
(Log-in/Log-out)
C.Tone
On-hook.
Press Log-in/
Log-out.
Off-hook.
•
•
The Log-in/Log-out button light shows the current status as follows: ꢀ
Off: Log-in mode ꢀ
Red on: Log-out mode
The last member of a group cannot log out.
Customising Your Phone
3.1.3 Customising the Buttonsꢀ
•
Create or edit a Log-in/Log-out button.
72
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.5 Before Leaving Your Desk
1.5.5 Using Voice Messaging (Built-in Voice Message [BV])
–
–
–
Recording, Playing, or Erasing Personal BV Outgoing Messages
Forwarding Your Calls to Built-in Voice Message
Leaving, Playing, or Erasing Voice Messages
Call
Operator/Manager
Direct to Common
Message Area
Outside party
Common BV OGM
Common Voice Message
Direct to DISA
Personal BV OGM
Personal Voice Message
Direct to extension
Intercept timer expires
Wrong number is dialled
•
•
DISA OGM
Using the DISA
AA service
FWD to Personal
Message Area
Call
Extension
Others
Leaving
Personal BV OGM
one’s desk
Personal Voice Message
FWD to Personal
Message Area
Using the Direct Message feature
Extension
ꢀ
If an optional voice message card is installed in the PBX, a caller can leave a voice message in one of the
voice message areas. There are 2 types of voice message area: personal message area and common
message area.ꢀ
A personal message area is where callers can leave messages directly for you. When an incoming call (a
call direct to your extension, or a call using the Direct Inward System Access [DISA] Automated Attendant
[AA] service) is forwarded to your personal message area, the caller will hear a personal Built-in Voice
Message (BV) outgoing message (OGM) and can leave a voice message. You can access your personal
message area to play back or erase caller messages. ꢀ
A common message area is where callers can leave messages for the company. When an outside (CO) line
call is automatically directed to the common message area, or when a DISA call is redirected to the common
message area via Intercept Routing, the caller will hear a common BV OGM and can leave a voice message.
Only the operator or manager can access the common message area to play back or erase caller
messages.ꢀ
If there are new voice messages in your personal message area or the common message area (if
accessible), you will hear dial tone 4 when going off-hook. Additionally, if your telephone has a MESSAGE
User Manual
73
Download from Www.Somanuals.com. All Manuals Search And Download.
1.5 Before Leaving Your Desk
button or Message/Ringer Lamp, the corresponding button or lamp turns on when a message has been left.ꢀ
You can also perform the following operations:
•
•
You can record, play, or erase a personal BV OGM for your personal message area.
The operator or manager can record, play, or erase a common BV OGM for the common message
area. Refer to "2.1.6 Recording, Playing, or Erasing Common BV Outgoing Messages".
•
•
You can set incoming calls to be forwarded to your personal message area, when you cannot
answer them.
You can leave a voice message in the personal message area of another extension, even if the
extension has not been set to forward incoming calls to its personal message area, or even if no
personal/common BV OGM has been recorded (Direct Message). ꢀ
When a caller leaves a voice message using the Direct Message feature, the voice message is
automatically linked to the caller information recorded in the corresponding call log.
•
You can access the personal/common message area from an outside telephone by using a
preprogrammed voice message access code. The code to enter differs depending on whether you
are calling directly to an extension (that is forwarded to the extension's message area) or to the
common message area, or you are calling with DISA.
Call Logꢀ
When viewing caller information, you can see whether the caller left a voice message. For more details, refer
to "1.9.1 Calling with the Incoming Call Log".
Notes
•
•
If you set the Voice Mail Integration feature, the BV feature will not function.
When another extension user is recording or erasing a personal/common BV OGM, you cannot
perform any operations using the BV feature. When another extension user or an outside caller is
performing operations other than those mentioned above, you may not be able to use the BV
feature. In this case, wait a few minutes and try again.
Recording, Playing, or Erasing Personal BV Outgoing Messages
To record
PT/SLT
7
2
3
1
C.Tone
Off-hook.
Enter #.
Record a message.
On-hook.
Enter 723.
Enter 1.
A PT user can play back
the message by pressing the
AUTO DIAL/STORE button
instead of going on-hook.
An SLT user can enter "0"
instead of "#".
74
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.5 Before Leaving Your Desk
To play back
PT/SLT
7
2
3
2
C.Tone
C.Tone
Off-hook.
Confirm
the message.
On-hook.
Enter 723.
Enter 2.
Enter #.
An SLT user can enter "0"
instead of "#".
To erase
PT/SLT
7
2
3
0
C.Tone
Off-hook.
Enter #.
On-hook.
Enter 723.
Enter 0.
An SLT user can enter "0"
instead of "#".
•
•
The AUTO DIAL/STORE button light shows the current status as follows:ꢀ
Off: You are recording a message, or a message has finished playing.ꢀ
Red on: A message is playing.
You can stop playback by pressing the AUTO DIAL/STORE button.
User Manual
75
Download from Www.Somanuals.com. All Manuals Search And Download.
1.5 Before Leaving Your Desk
Forwarding Your Calls to Built-in Voice Message
To set/cancel
PT/SLT
0
1
2
Cancel
OR
All Calls
7
2
5
Busy/No Answer
7
1
Off-hook.
Press FWD/DND
Enter 725.
Enter required number.
or enter 71.
For "Cancel", go on-hook
directly after entering "0#".
C.Tone
On-hook.
Enter #.
An SLT user can enter "0"
instead of "#".
•
Setting this feature also cancels other types of Call Forwarding (FWD)/Do Not Disturb
(DND).
Customising Your Phone
3.1.3 Customising the Buttons ꢀ
•
Create or edit an FWD/DND (Call Forwarding/Do Not Disturb).
76
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.5 Before Leaving Your Desk
Leaving, Playing, or Erasing Voice Messages
To leave a voice message in a user's personal message area
From an Outside Telephone/PT/SLT
desired
phone no.
Personal
BV OGM &
C.Tone
Off-hook.
Record a
message.
On-hook.
Dial desired phone
number to access
personal message area.
Calls are forwarded to the personal
message area if set to be forwarded.
To leave a voice message in the common message area
From an Outside Telephone
desired
phone no.
Common
BV OGM &
C.Tone
Off-hook.
Record a
message.
On-hook.
Dial desired phone
number to access
common message area.
DISA calls are transferred to the common
message area when a wrong number is dialled,
or when a specified intercept timer expires.
User Manual
77
Download from Www.Somanuals.com. All Manuals Search And Download.
1.5 Before Leaving Your Desk
To leave a voice message using Direct Message
PT/SLT
another
extension no.
7
2
5
1
Off-hook.
Enter #.
Enter 725.
Enter 1.
Dial another
extension number.
An SLT user can enter "0"
instead of "#".
C.Tone
Record a
message.
On-hook.
To view and play back a voice message in a voice message area
Display PT
When the Message/Ringer Lamp or MESSAGE button is lit
(the Caller ID Indication—Personal/Common button will be lit, if assigned)
C.Tone
Off-hook.
Listen to the message.
Press MESSAGE
until the desired
Press MESSAGE.
message is displayed.
To play back the message from
the beginning
1
2
To go to the next message
Voice
Message
To erase the message*1
3
9
On-hook.
To go back to the previous message
Enter 1–3 or 9 while confirming the message or
within 5 s of playback ending.
78
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.5 Before Leaving Your Desk
To play back all voice messages in a voice message area
PT/SLT
7
2
5
2
C.Tone
Off-hook.
Listen to the messages.
Enter 725.
Enter 2.
Enter #.
The messages are played
in the recorded order.
An SLT user can enter "0"
instead of "#".
To play back the message from
the beginning
1
2
To go to the next message
Voice
Message
To erase the message*1
3
9
On-hook.
To go back to the previous message
Enter 1–3 or 9 while confirming the message or
within 5 s of playback ending.
To erase all voice messages in a voice message area
PT/SLT
7
2
5
0
C.Tone
Off-hook.
On-hook.
Enter 725.
Enter 0.
Enter #.
An SLT user can enter "0"
instead of "#".
User Manual
79
Download from Www.Somanuals.com. All Manuals Search And Download.
1.5 Before Leaving Your Desk
To play back and/or erase voice messages from an outside telephone
From an Outside Telephone
desired
phone no.
voice message
access code
DISA OGM or
Personal/Common
BV OGM
C.Tone
Off-hook.
Listen to the messages.
Dial desired phone
number to access DISA
or personal/common
message area.
Enter voice message access
code during DISA OGM or
personal/common BV OGM.
The messages are played
in the recorded order.
For a directed call, that
extension's voice message
access code must be entered.
To play back the message from
the beginning
1
2
To go to the next message
To erase the message*1 *2
Voice
Message
3
9
To go back to the previous
message
Enter 1–3 or 9 while confirming the message or
within 5 s of playback ending.
•
•
*1 To erase a voice message while listening to the message, enter "3". You will hear dial
tone 3. Enter "3" again to erase the message. If you change your mind and decide not to
erase the message, dial another number ("1", "2", or "9") or go on-hook while hearing dial
tone 3.
*2 When you are calling from an outside telephone, after hearing dial tone 3 for 5 seconds,
the next message is automatically played back. You can dial any function number ("1", "2",
"3", or "9") while confirming any message.
80
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.5 Before Leaving Your Desk
•
•
Callers cannot put a call on hold by pressing the TRANSFER or HOLD button while
recording a voice message.
If you enter a wrong voice message access code, when trying to play back voice
messages from an outside telephone, the call will be disconnected after 10 seconds.
When playback is complete, or you have no voice messages recorded, the call will be
disconnected after 5 seconds.
•
•
When you erase voice messages, the caller's information is erased simultaneously.
The MESSAGE button light or Message/Ringer Lamp shows the current status of the voice
message area as follows:ꢀ
Off: No voice messages, or old voice messages onlyꢀ
Red on: New voice messagesꢀ
If your telephone has no MESSAGE button or Message/Ringer Lamp, you cannot tell by
looking whether there are new voice messages.
•
•
If a new voice message has been recorded, you will hear dial tone 4 when going off-hook.ꢀ
If no voice messages are recorded, you will hear a confirmation tone and then a dial tone.
Dial Tone 4
1 s
When the remaining recording time for the PBX is less than 5 minutes or when 125 voice
messages have been recorded, the display informs you that the voice message area is full,
and you hear dial tone 5 when going off-hook. If the remaining recording time goes back
to being 5 minutes or more, for example, when messages are erased, the display returns
to the idle status display and you will hear dial tone 1 instead of dial tone 5 when going off-
hook.
Dial Tone 5
1 s
Customising Your Phone
3.1.3 Customising the Buttonsꢀ
•
Create or edit a Message button, Caller ID Indication—Personal button, or Caller ID
Indication—Common button.
User Manual
81
Download from Www.Somanuals.com. All Manuals Search And Download.
1.6 Making/Answering a Paging Announcement
1.6 Making/Answering a Paging Announcement
1.6.1 Paging
–
–
Paging
Paging and then Transferring a Call
Paging
You can make a paging announcement to several people at once. Your paging announcement can be heard
through an external speaker and through the built-in speakers of proprietary telephones (PTs). An extension
user can answer your paging announcement and establish an intercom call. There are 4 types of paging as
shown below:
All Extensions:ꢀ
Paging through the built-in speakers of all PTs.
Group:ꢀ
Paging to a certain extension group through the built-in speakers of PTs.
External:ꢀ
Paging through an external speaker.
All Extensions & External:ꢀ
Paging through both the built-in speakers of all PTs and an external speaker.
PT/SLT
0
3
3
All Extensions
extension
group no.
3
3
3
3
4
3
Group (1–8)
External
C.Tone
All Extensions & External
(Optional for
"External" only)
Announce.
Off-hook.
Enter required number.
For "All Extensions & External", you
can enter "339" instead of "33 ".
Wait for an
answer.
Talk.
•
Only one person can use the Paging feature at a time. If someone is already using the
Paging feature when you try to make a paging announcement, you will hear a busy tone.
82
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.6 Making/Answering a Paging Announcement
Paging and then Transferring a Call
You can transfer a call after making a paging announcement.
PT/SLT
During a conversation
3
3
0
All Extensions
OR
OR
extension
group no.
3
3
3
3
4
3
Group (1–8)
C.Tone
(Optional for
"External" only)
External
All Extensions & External
Announce.
Enter required number.
Press TRANSFER or
Recall/hookswitch.
For "All Extensions & External", you
can enter "339" instead of "33 ".
The other party is placed on hold.
Wait for an
answer.
On-hook.
Talk.
•
•
After you go on-hook, the party on hold can talk to the person who answers the page.
You may have to enter the Call Hold feature number after pressing the Recall/hookswitch
on your single line telephone (SLT), depending on the SLT Hold Mode of your PBX. Ask
your manager or dealer about the mode assigned to your PBX.
User Manual
83
Download from Www.Somanuals.com. All Manuals Search And Download.
1.6 Making/Answering a Paging Announcement
1.6.2 Answering/Denying a Paging Announcement
You can answer a paging announcement from any extension. You can also set your proprietary telephone
(PT) to not receive paging announcements.
To answer
PT/SLT
4
3
C.Tone
Off-hook.
Talk.
Enter 43.
To refuse/accept paging announcements (Paging Deny)
PT
Refuse
1
OR
7
3
4
C.Tone
Accept
0
Off-hook.
On-hook.
Enter 734.
Enter 1 to refuse
Enter #.
or 0 to accept.
•
•
When an outside (CO) line call is paged and transferred, you can answer the call by
pressing the corresponding CO button whose indicator is flashing slowly.
The following are extensions that cannot receive paging announcements:
— a PT that is ringing or busy
— a PT in Paging Deny mode
— a PT in Do Not Disturb (DND) mode
84
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.7 Setting the Telephone According to Your Needs
1.7 Setting the Telephone According to Your
Needs
1.7.1 Setting the Alarm (Timed Reminder)
You can set your telephone to ring at a set time, to remind you of a meeting, appointment, or as a wake-up
call. The alarm can occur either one time or daily (every day until cancelled) at a preset time. When you go
off-hook to answer, you hear a special dial tone (dial tone 3).
To set
PT/SLT
One time
1
AM
0
OR
OR
hour/minute
7
6
Daily
2
PM
1
Off-hook.
Enter 76.
Enter hour (01–12) and minute (00–59)
Enter 1 for one time
and then 0 for AM or 1 for PM.
or 2 for daily.
C.Tone
On-hook.
Enter #.
An SLT user can enter "0"
instead of "#".
To cancel
PT/SLT
7
6
2
C.Tone
Off-hook.
On-hook.
Enter 76.
Enter 2.
Enter #.
An SLT user can enter "0"
instead of "#".
User Manual
85
Download from Www.Somanuals.com. All Manuals Search And Download.
1.7 Setting the Telephone According to Your Needs
To stop the alarm
PT/SLT
D.Tone 3
Pressing any button also stops
the alarm.
Off-hook.
To confirm
Display PT
3
7
6
Off-hook.
On-hook.
Enter 76.
Enter 3.
Enter #.
•
•
The alarm rings for 30 seconds.
If you receive an incoming call during an alarm, the ringing for that call will start after
the alarm stops ringing.
•
If the telephone is off-hook at the time an alarm is scheduled to ring, the alarm will start
after the telephone goes on-hook again.
86
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.7 Setting the Telephone According to Your Needs
1.7.2 Refusing Incoming Calls (Do Not Disturb [DND])
You can set your telephone to prevent incoming calls from ringing at your telephone. This can be useful in
situations where you do not want to be disturbed, for example during a meeting.
To set/cancel
PT/SLT
Set
4
OR
OR
C.Tone
Cancel
0
7
1
Off-hook.
On-hook.
Press FWD/DND
or enter 71.
Enter 4 to set
or 0 to cancel.
Enter #.
An SLT user can enter "0"
instead of "#".
•
The FWD/DND (Call Forwarding/Do Not Disturb) button light shows the current status as
follows:ꢀ
Off: Neither feature is set.ꢀ
Red on: DND modeꢀ
Flashing red slowly: FWD mode
•
•
•
If your extension has set this feature, calling extensions will hear a DND tone.
If this feature is set, the FWD feature does not function.
Extensions can override this feature and call extensions in DND mode (DND Override) if
they are allowed to do so through system programming.
•
•
Outside (CO) line calls can be received at your extension, but the telephone will not ring.
The corresponding CO button will flash when an outside (CO) line call is received, and you
can answer the call by pressing this button.
Even if this feature is set, timed reminder alarms and hold recall tones (ring tones or alarm
tones) will still ring.
Customising Your Phone
3.1.3 Customising the Buttonsꢀ
•
Create or edit an FWD/DND (Call Forwarding/Do Not Disturb) button.
User Manual
87
Download from Www.Somanuals.com. All Manuals Search And Download.
1.7 Setting the Telephone According to Your Needs
1.7.3 Receiving Call Waiting
During a conversation, you can be informed of a waiting call by a tone through the built-in speaker of your
proprietary telephone (PT) or the handset of your single line telephone (SLT) (Default: Disable). To change
the call waiting tone using your PT, refer to "3.1.2 Changing Personal Settings Using Programming Mode".
To answer a waiting call, refer to "1.4.4 Answering Call Waiting".
To set/cancel for outside (CO) line calls
PT/SLT
Set
1
OR
7
3
1
C.Tone
Cancel
0
Enter #.
Off-hook.
On-hook.
Enter 731.
Enter 1 to set
or 0 to cancel.
An SLT user can enter "0"
instead of "#".
To set/cancel for intercom/doorphone calls
PT/SLT
Set
1
OR
7
3
2
C.Tone
Cancel
0
Off-hook.
On-hook.
Enter 732.
Enter 1 to set
or 0 to cancel.
Enter #.
An SLT user can enter "0"
instead of "#".
88
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.7 Setting the Telephone According to Your Needs
1.7.4 Preventing Other People from Joining Your Conversation
(Executive Busy Override Deny)
You can prevent other extension users from using the Executive Busy Override feature to join an ongoing
call.
PT/SLT
Prevent
0
OR
7
3
3
C.Tone
Allow
1
Enter #.
Off-hook.
On-hook.
Enter 733.
Enter 0 to prevent
or 1 to allow.
An SLT user can enter "0"
instead of "#".
User Manual
89
Download from Www.Somanuals.com. All Manuals Search And Download.
1.7 Setting the Telephone According to Your Needs
1.7.5 Turning on the Background Music (BGM)
You can listen to background music (BGM) through your telephone speaker
while on-hook. If your extension becomes busy (off-hook, making or receiving a
call etc.), the music will stop. When you go back on-hook, the music starts again.
No SLT
To set/cancel
PT
While on-hook
1
Enter 1.
•
Your PBX can be programmed not to play music when "1" is entered while on-hook. Ask
your manager or dealer.
90
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.7 Setting the Telephone According to Your Needs
1.7.6 Protecting Your Line against Notification Tones (Data Line
Security)
You can protect the line against audible notification tones, such as call waiting tones or hold alarm tones
during a conversation. Set this feature if your extension has a data communication device such as a
computer or fax machine connected, to ensure secure data transmission.
To set/cancel
PT/SLT
Set
1
OR
7
3
0
C.Tone
Cancel
0
Enter #.
Off-hook.
On-hook.
Enter 730.
Enter 1 to set
or 0 to cancel.
An SLT user can enter "0"
instead of "#".
User Manual
91
Download from Www.Somanuals.com. All Manuals Search And Download.
1.7 Setting the Telephone According to Your Needs
1.7.7 Checking the Time Service Mode
The PBX can be programmed to make and receive calls differently in day/night/
lunch modes. You can confirm the current time service mode (day, night, or
lunch) on the display.
No SLT
Display PT
While on-hook
Enter #.
The display shows the current
mode for 3 s.
92
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.7 Setting the Telephone According to Your Needs
1.7.8 Clearing Features Set at Your Extension (Extension
Feature Clear)
You can reset the settings of the following features on your extension to the default settings.ꢀ
This feature is also known as Station Feature Clear or Station Programme Clear.
Feature
Value after Extension Feature Clear
Absent Message
Off
Automatic Callback Busy
Background Music (BGM)
Call Forwarding (FWD)
Call Pickup Deny
Call Waiting
Off
Off
Off
Allow
Disable
Off
Data Line Security
Do Not Disturb (DND)
Executive Busy Override Deny
Hot Line
Off
Allow
The stored telephone numbers will be cleared.
Log-in/Log-out
Log-in
Message Waiting
Paging Deny
All messages left by other extensions will be cleared.
Allow
Off
Room Monitor
Timed Reminder
Cleared
Off
Voice Mail Integration
PT/SLT
7
9
C.Tone
Off-hook.
On-hook.
Enter 79.
Enter #.
An SLT user can enter "0"
instead of "#".
User Manual
93
Download from Www.Somanuals.com. All Manuals Search And Download.
1.7 Setting the Telephone According to Your Needs
1.7.9 Monitoring a Room (Room Monitor)
You can monitor a room through another proprietary telephone (PT), or monitor a door through a doorphone.
The PT you want to monitor should be set in advance to allow monitoring.
To set
PT
At the monitored telephone
7
3
5
1
C.Tone
On-hook.
Press AUTO ANS/
Off-hook.
Enter 735.
Enter 1.
Enter #.
MUTE.
To monitor
PT
extension no.
Press
SP-PHONE.
Press
AUTO ANS/MUTE.
Dial monitored
extension number.
Room monitoring starts.
To monitor through a doorphone
PT
doorphone no.
3
1
Press
Press
Enter 31.
Dial monitored
SP-PHONE.
AUTO ANS/MUTE.
doorphone number (1–4).
Monitoring starts.
94
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.7 Setting the Telephone According to Your Needs
To talk with a person in the monitored room
PT
OR
Talk.
Press AUTO ANS/MUTE
or go off-hook.
To cancel a monitor
PT
At the monitored telephone
7
3
5
0
C.Tone
On-hook.
Off-hook.
Enter 735.
Enter 0.
Enter #.
To stop a monitor temporarily while on-hook
PT
At the monitored telephone
Press the AUTO ANS/MUTE button
to start room monitoring again.
Press AUTO ANS/MUTE.
•
•
You can monitor using a PT with an AUTO ANS/MUTE button or a single line telephone
(SLT) with a MUTE button.
The AUTO ANS/MUTE button light shows the current status as follows:ꢀ
Off: Not setꢀ
Flashing red: Set (Ready for monitoring)
User Manual
95
Download from Www.Somanuals.com. All Manuals Search And Download.
1.8 Using User-supplied Equipment
1.8 Using User-supplied Equipment
1.8.1 If a Doorphone/Door Opener is Connected
–
–
Calling to and from a Doorphone (Doorphone Call)
Opening a Door (Door Open)
Calling to and from a Doorphone (Doorphone Call)
You can talk to a person at the door through the doorphone. The extensions that are permitted to be called
when a visitor presses the Call button on a doorphone are determined through system programming.
To call from the doorphone
Doorphone
Talk.
Press Call button
(for 1 s).
To answer a call from a doorphone
PT/SLT
Off-hook.
To call a doorphone
PT/SLT
doorphone no.
3
1
C.Tone
Off-hook.
Talk.
Enter 31.
Dial doorphone
number (1–4).
96
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.8 Using User-supplied Equipment
•
•
If no one answers a doorphone call within a specified time period, ringing stops and the
call is cancelled.
Doorphones 1 and 2 (or doorphones 3 and 4) cannot be used at the same time. When one
is in use, you cannot have a conversation with the other.
Opening a Door (Door Open)
You can unlock a door from your extension, if enabled through system programming.
From an enabled extension
PT/SLT
door opener no.
5
5
C.Tone
Dial door opener
Enter 55.
On-hook.
Off-hook.
number (1–4).
From an extension that is on a call with a doorphone
PT/SLT
5
OR
5
On-hook.
Enter 5 or press Recall/hookswitch
and then enter 5.
•
•
The door will stay open for a specified time period.
To keep the door open longer, enter "5" again using a Panasonic proprietary telephone
(PT).
User Manual
97
Download from Www.Somanuals.com. All Manuals Search And Download.
1.8 Using User-supplied Equipment
1.8.2 If a Host PBX is Connected
–
Accessing External Services (External Feature Access [EFA])
Accessing External Services (External Feature Access [EFA])
You can access special features such as Call Waiting offered by another PBX or a telephone company. This
feature is only effective for outside (CO) line calls.
<Example> To hold the current call and then talk to the new party
PT
SLT
During a conversation with an outside party
During a conversation with an outside party
desired service
desired service
code
6
code
Press FLASH/RECALL.
Enter desired
service code.
Press Recall/
hookswitch.
Enter 6.
Enter desired
service code.
•
Consult your dealer for the appropriate service codes.
98
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.8 Using User-supplied Equipment
1.8.3 If a Voice Processing System is Connected
You or an outside party can access the Voice Processing System (VPS) from a telephone.
Forwarding Your Calls to a Voice Processing System (Voice Mail Integration)
–
If your PBX has a Panasonic VPS connected using APT Integration, the following features are also
available:
–
–
Screening Calls (Live Call Screening [LCS])
Recording a Conversation (2-way Record)
Forwarding Your Calls to a Voice Processing System (Voice Mail
Integration)
If you cannot answer calls, you can set them to be forwarded to your mailbox in a Panasonic VPS that
supports either Inband (DTMF) Integration (e.g., KX-TVP series VPS) or APT Integration (e.g., KX-TVP50
series VPS). If your telephone has a MESSAGE button or Message/Ringer Lamp, the corresponding button
or lamp turns on and lets you know you have messages. A single line telephone (SLT) user will hear dial
tone 3 when going off-hook if there are any messages in his or her mailbox.
To set/cancel
PT/SLT
0
1
2
Cancel
voice mail
extension no.
All Calls
OR
Busy/No Answer
7
1
Enter required number.
Dial voice mail
extension number.
Off-hook.
Press FWD/DND
or enter 71.
For "Cancel", go on-hook
directly after entering "0#".
C.Tone
On-hook.
Enter #.
An SLT user can enter "0"
instead of "#".
User Manual
99
Download from Www.Somanuals.com. All Manuals Search And Download.
1.8 Using User-supplied Equipment
•
If your PBX has a Panasonic VPS connected using Inband (DTMF) integration, your PBX
automatically sends a special signal to the Voice Mail port before connecting the caller. To
enable this feature, it may be necessary to set the signal format required by your VPS
before setting the Call Forwarding (FWD) destination to Voice Mail as follows:
–
Setting A: only sends the extension number to the Voice Mail port. To set or cancel,
enter "91#" or "90#" respectively after pressing the FWD/DND button or entering "71".
–
Setting B (default): sends "#6" followed by the extension number. "#6" is used by a
Panasonic KX-TVP series VPS to force the VPS port into voice mail service. To set
or cancel, enter "92#" or "90#" respectively after pressing the FWD/DND button or
entering "71".ꢀ
For more details, ask your manager or dealer.
To listen to messages
PT/SLT
OR
voice mail
extension no.
OR
7
8
4
Press MESSAGE, dial voice mail
extension number, or enter 784#.
Off-hook.
An SLT user can enter "7840"
instead of "784#".
To transfer a call to a mailbox (APT Integration only)
PT
During a conversation
(DSS)
OR
(Voice Mail
Transfer)
desired
extension no.
Press Voice Mail
Transfer.
Press DSS or dial desired
extension number.
•
If your VPS supports APT Integration, you can also transfer received outside (CO) line
calls to a mailbox so that calling parties can leave messages. If you create a Voice Mail
Transfer button on your phone, you can transfer calls to a desired extension without having
to enter the mailbox number (Voice Mail Transfer).ꢀ
The maximum recording time for caller messages depends on the VPS.
•
If a proprietary telephone (PT) user sets the FWD—Busy/No Answer feature, the FWD/
DND button light will keep flashing while on-hook. To stop the button from flashing, go off-
hook and enter "716#".
100
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.8 Using User-supplied Equipment
Customising Your Phone
3.1.3 Customising the Buttonsꢀ
Create or edit an FWD/DND (Call Forwarding/Do Not Disturb) button, Message
button, Voice Mail (VM) Transfer button, or Direct Station Selection (DSS) button.
•
Screening Calls (Live Call Screening [LCS])
While a caller is leaving a message in your mailbox, you can monitor the call,
and choose whether to answer or not. There are 2 methods available. (Default:
Hands-free mode)
Hands-free mode:ꢀ
You can monitor the message automatically, live through the telephone
No SLT
speaker.ꢀ
Private mode:ꢀ
You will hear the following alert tone while the caller is leaving a message.
1 s
Before operating
•
•
•
•
Create a Live Call Screening (LCS) button.
Select the mode, either Hands-free or Private.
Set the LCS password.
Set the LCS feature.
To set/cancel the LCS password
PT
LCS
LCS
Set
password
password
OR
7
7
Cancel
LCS
password
Off-hook.
Enter 77
.
Enter LCS password (3 digits)
2 times to set or one time to cancel.
C.Tone
On-hook.
Enter #.
User Manual
101
Download from Www.Somanuals.com. All Manuals Search And Download.
1.8 Using User-supplied Equipment
To set LCS
PT
While on-hook
(Live Call
Screening)
LCS password
Press Live Call
Screening.
Enter LCS password.
To cancel LCS
PT
While on-hook
(Live Call
Screening)
Press red Live Call Screening.
102
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.8 Using User-supplied Equipment
Operation Flowchart
The operations in the shaded areas can be performed in hands-free mode.
PT
Hands-free Mode
Private Mode
During a conversation
(Call Waiting Tone)
*
Monitor
No operation
(Alert Tone)
On-hook.
Stop the
alert tone
Stop
monitor
Monitor
Answer
(Live Call
Screening)
OR
OR
OR
OR
OR
(LCS Cancel)
(LCS Cancel)
Press FLASH/
RECALL or
LCS Cancel.
Press
Press Live Call
Screening or
SP-PHONE.
(Live Call
FLASH/
RECALL
or LCS
Screening)
Press
Cancel
.
SP-PHONE,
MONITOR,
or Live Call
Screening.
OR
Off-hook.
Answer
the call
Stop
monitoring
OR
OR
(Live Call
Screening)
(LCS Cancel)
Press FLASH/RECALL
Press Live Call Screening
or SP-PHONE.
or LCS Cancel
.
OR
OR
On-hook.
Off-hook.
* To hold the current call, press the HOLD button.
User Manual
103
Download from Www.Somanuals.com. All Manuals Search And Download.
1.8 Using User-supplied Equipment
•
The Live Call Screening (LCS) button light shows the feature status as follows:
Off: LCS is off.ꢀ
Flashing green rapidly: An alert tone is ringing (Private mode only).*1ꢀ
Flashing green slowly: Monitoring.*2ꢀ
Red on: LCS is on.ꢀ
*1 The Direct Station Selection (DSS) button light flashes red slowly while monitoring.ꢀ
*2 The DSS button light flashes red at moderate speed while an alert tone is ringing.
•
The operator or manager can clear the LCS password at any extension.
Customising Your Phone
•
3.1.2 Changing Personal Settings Using Programming Mode—Live Call Screening
[LCS] Mode Setꢀ
Select the mode, either monitoring the message through the speaker automatically or
receiving an alert tone, while the caller leaves a message.
•
3.1.3 Customising the Buttonsꢀ
Create or edit a Live Call Screening (LCS) button or LCS Cancel button.
Recording a Conversation (2-way Record)
You can record a conversation into a mailbox while talking on the phone.ꢀ
You can select the mailbox each time you record a conversation.
No SLT
To record into your mailbox
PT
During a conversation
(2-way
Record)
To stop recording,
press this button again.
Press 2-way Record.
104
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.8 Using User-supplied Equipment
To record into another mailbox (2-way Transfer)
PT
During a conversation
(DSS)
OR
(2-way
Transfer)
another
extension no.
Press DSS or dial
another extension
number.
Press 2-way
Transfer.
To stop recording,
press this button again.
•
•
The 2-way Record button light or 2-way Transfer button light shows the current status as
follows:
Off: Not recording.ꢀ
On: Recording the conversation.
Note:ꢀ
When you record your 2-way telephone conversations, you should inform the other party
that the conversation is being recorded.
Customising Your Phone
3.1.3 Customising the Buttonsꢀ
•
Create or edit a 2-way Record button, 2-way Transfer button, or Direct Station
Selection (DSS) button.
User Manual
105
Download from Www.Somanuals.com. All Manuals Search And Download.
1.9 Using a Display Proprietary Telephone
1.9 Using a Display Proprietary Telephone
1.9.1 Calling with the Incoming Call Log
If your PBX receives caller information from the telephone company (phone number and/or caller name),
the PBX automatically logs this information each time you do not answer an outside (CO) line call. You can
view a log of unanswered calls later to see who called and when, and use this information to call back the
callers. ꢀ
There are 2 types of call log areas available in the PBX. One is the personal area, which logs calls for each
extension separately. The other is the common area, which logs calls to multiple extensions and calls via
Direct Inward System Access (DISA) Intercept Routing. Up to 20 calls can be logged in each personal area
and up to 300 calls in the common area. ꢀ
When the call log in the personal area is full, new calls can either be disregarded or can overwrite the oldest
calls that have already been viewed in the personal area call log. Similarly, when the call log in the common
area is full, new calls can either be disregarded or can overwrite the oldest calls that have already been
viewed in the common area call log. For more details, refer to "2.1.5 Disregarding the Newest Call or
Overwriting the Oldest Call in the Common Area Call Log (301st Incoming Call Logged in the Common
Area)".ꢀ
Voice messages recorded by Built-in Voice Message (BV) are stored separately from caller information.
However, when a caller leaves a voice message, it is automatically linked to the caller information in the
Incoming Call Log. Up to 125 voice messages can be logged. For more details, refer to "1.5.5 Using Voice
Messaging (Built-in Voice Message [BV])".ꢀ
You can also set caller information to be automatically logged into your personal area or the common area
even when you answer an outside (CO) line call.ꢀ
Additionally, logged phone numbers can be edited so that you can call callers back without worrying about
outside (CO) line access numbers, area codes, etc. ꢀ
The following information is logged:
•
•
•
Caller's Phone Number & Name
Date/Time of receiving call
Voice Message (if stored)
To check the number of logged calls
Display PT
While on-hook
<Display Example>
(Caller ID Selection
—Personal/Common)
New:002 Old:003
Press Caller ID Selection
—Personal/Common.
•
Since the status of call records is always shown on the bottom of a PT with a 3-line display
such as the KX-T7735, pressing the Caller ID Selection—Personal/Common button while
on-hook is not necessary. If both a Caller ID Selection—Personal button and a Caller ID
Selection—Common button are assigned to a PT, the status of call records of the Caller
ID Selection—Common button are shown on the display while on-hook.
106
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.9 Using a Display Proprietary Telephone
• New: Call records that have not previously been viewedꢀ
Old: Call records that have previously been viewedꢀ
Both new and old call records are stored in each personal and common area.
To view caller information and call back a caller
Display PT
When the Caller ID Indication—Personal/Common button is lit
<Display Example: KX-T7735>
002: 0011223344
JOHN WHITE
(Caller ID Indication
—Personal/Common)
May15
10:23AM
OR
<Display Example: KX-T7730>
(Caller ID Indication
—Personal/Common)
002:JOHN WHITE
Press Caller ID Indication
—Personal/Common.
Press Caller ID Indication
—Personal/Common or
002: 0011223344
the Up or Down Navigator Key
(KX-T7735 only) until the caller
information is displayed.
002: May15 10:23A
Press # or Caller ID Selection
—Personal/Common to see
other information on a PT with
a one-line display.
(Caller ID Indication
—Personal/Common)
Off-hook.
Press Caller ID Indication
—Personal/Common.
A PT user may press a CO button or dial an
outside (CO) line access number first to seize a
specified outside (CO) line.
To erase caller information
Display PT
While viewing caller information
Press TRANSFER.
•
Only 12 digits (or characters) of a caller's number (or name) can be displayed even though
up to 16 digits (or characters) of information can be received. To scroll the display, press
the FWD/DND (Call Forwarding/Do Not Disturb) button.
•
•
To return to the idle status display, go off-hook and then on-hook. The display also returns
to the idle status display automatically if no operation is performed for 20 seconds.
To modify the logged telephone number, press the HOLD button to erase digits and then
use 0 to 9, and PAUSE to add numbers in front of the first digit.
User Manual
107
Download from Www.Somanuals.com. All Manuals Search And Download.
1.9 Using a Display Proprietary Telephone
To view caller information and play back an associated voice message in a voice message
area
Display PT
While viewing caller information with an associated voice message
(When the Message/Ringer Lamp or the MESSAGE button is lit)
C.Tone
Listen to the message.
Press MESSAGE.
To erase caller information, including associated voice message in a voice message area
Display PT
While viewing caller information or
after playing back the associated voice message
Press TRANSFER.
Press TRANSFER again to
confirm the deletion.
The caller information is erased.
•
When viewing caller information with the Caller ID Indication—Common button, an
extension user other than the operator or manager cannot play back associated voice
messages in the common message area. Voice messages in the common message area
can be played back or erased by the operator or manager only.
•
•
If voice messages without caller information are recorded, "Voice Message" will be
shown on a display PT instead of the caller's phone number while you are viewing caller
information.
Even if there are message waiting indications left at your extension, the Message/Ringer
Lamp or the MESSAGE button light that displays notifications from the Message Waiting
feature turns off while you are viewing caller information with the Caller ID Indication—
Personal/Common button.
•
If your telephone has no MESSAGE button, you cannot play back associated voice
messages while viewing caller information.
108
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
1.9 Using a Display Proprietary Telephone
To erase all caller information in the personal area
PT
7
0
C.Tone
Off-hook.
On-hook.
Enter 70
.
Enter #.
•
•
Caller information with associated voice messages is not erased by this operation.
To erase all caller information in the common area, refer to "2.1.4 Erasing All Caller
Information in the Common Area (Incoming Call Log in the Common Area—CLEAR ALL)".
To disregard the newest call/overwrite the oldest call in the personal area call log
PT
Disregard
0
OR
7
3
7
C.Tone
Overwrite
1
Off-hook.
On-hook.
Enter 737.
Enter 0 to disregard
or 1 to overwrite.
Enter #.
To set/cancel logging of caller information when answering a call
PT/SLT
Cancel
0
Personal area
7
3
8
1
2
C.Tone
Common area
Off-hook.
On-hook.
Enter 738.
Enter required number.
Enter #.
An SLT user can enter "0"
instead of "#".
•
•
If you press the Caller ID Indication—Personal/Common button during a conversation, the
caller's information is logged regardless of this setting.
You can set logging of caller information in both the personal area and the common area
at the same time.
User Manual
109
Download from Www.Somanuals.com. All Manuals Search And Download.
1.9 Using a Display Proprietary Telephone
•
•
New information of calls that you did not answer will be displayed first.
Information of answered calls is logged as old (already viewed) information.
•
•
•
A Caller ID Indication—Personal/Common button can be used to:
–
–
–
Inform you of calls logged in your personal area or the common area,
Store the information of an incoming call during a conversation, and
View caller information while on-hook and call back a caller whose information is
stored in your personal area or the common area.
A Caller ID Selection—Personal/Common button can be used to:
–
Display and cycle through the information of an incoming call during a conversation,
while receiving a call, or while viewing caller information,
–
–
Display the number of logged calls while on-hook, and
Inform you that the personal or common area call log is full.
If a Caller ID Indication—Common button is not assigned to any PT when calls arrive at
multiple PTs or via the DISA Intercept Routing feature, caller information will be logged in
the personal area of the PT that is connected to the lowest-numbered jack on the PBX,
and a Caller ID Indication—Personal button will light.
•
•
Even if you answer a call, you can log the caller's information by pressing the Caller ID
Indication button during the conversation.
You can lock your personal area call log (including caller information with associated voice
messages) so that other extensions cannot access your logged information. Refer to
"1.5.3 Preventing Other People from Using Your Telephone (Extension Lock)".
•
Caller information is also logged for unscreened transferred calls, even if not answered. In
this case, the caller information will be logged in the final destination's personal area.
Customising Your Phone
3.1.3 Customising the Buttonsꢀ
Create or edit a Caller ID Indication—Personal button, Caller ID Indication—Common
button, Caller ID Selection—Personal button, Caller ID Selection—Common button, or
Message button.
110
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Section 2
Operator/Manager Operation
This chapter shows the operator and the manager extension
how to control the other extensions or the PBX. Your PBX
supports one manager (extension jack 01) and one operator.
User Manual
111
Download from Www.Somanuals.com. All Manuals Search And Download.
2.1 Control Features
2.1 Control Features
2.1.1 Locking Other Extensions (Remote Extension Lock)
The operator or manager can lock or unlock an extension.
This feature is also known as Remote Station Lock Control.
No SLT
To lock/unlock
PT
(Extension Lock)
Off-hook.
Press Extension Lock.
•
This feature overrides the Extension Lock feature. If Extension Lock has already been set
by the extension user and this feature is set afterwards, the extension user cannot cancel
the lock. Only the operator or manager can cancel the lock.
•
•
The Extension Lock—CANCEL ALL feature can cancel all locks placed on extensions
using this feature. Refer to "2.1.7 Changing System Settings Using Programming Mode".
This operation can be performed only if the operator or manager has set the extension
password of the corresponding extension. Refer to "2.1.7 Changing System Settings
Using Programming Mode".
Customising Your Phone
3.1.3 Customising the Buttonsꢀ
•
Create or edit an Extension Lock button.
112
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
2.1 Control Features
2.1.2 Switching the Time Service Mode (Time Service)
The PBX can be programmed to make and receive calls differently in each time
service mode (day, night, and lunch). ꢀ
The time service mode can be set to be changed manually (manual mode) or
automatically at preprogrammed times (automatic mode) through system
programming. Even if automatic mode has been selected, the operator or
manager can change the current time service mode manually.
No SLT
To change the time service mode manually
PT
(Day, Night, Lunch)
OR
Day
1
Night
2
7
8
C.Tone
Lunch
3
Off-hook.
On-hook.
Press Day, Night, or Lunch or
enter 781# to 783# as you desire.
To return to automatic mode after changing the time service mode manually
PT
0
7
8
C.Tone
Off-hook.
On-hook.
Enter 78.
Enter 0.
Enter #.
To confirm the current time service mode
Display PT
While on-hook
Enter #.
The display shows the current
mode for 3 s.
User Manual
113
Download from Www.Somanuals.com. All Manuals Search And Download.
2.1 Control Features
•
•
The Day, Night, and Lunch button lights show the current status as follows:ꢀ
Off: Not setꢀ
Red on: Set
If lunch mode is set manually by entering "783#" while in automatic mode, the time service
mode will not change automatically until you return to automatic mode by entering "780#".
However, if day mode or night mode is set manually, the mode will still change
automatically as programmed.
•
It is not possible to cancel the current time service mode while in manual mode. Instead,
enter the feature number corresponding to the time service mode you wish to set.
Customising Your Phone
3.1.3 Customising the Buttonsꢀ
•
Create or edit a Day button, Night button, or Lunch button.
114
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
2.1 Control Features
2.1.3 Setting an Alarm for Other Extensions (Remote Timed
Reminder [Wake-up Call])
The operator or manager can remotely set or cancel the Timed Reminder
feature for any extension.
No SLT
To set
PT
extension no.
7
6
4
7
6
C.Tone
& D.Tone
Off-hook.
Enter 764.
Dial extension
number.
Enter #.
Enter 76.
AM
PM
One time
Daily
0
1
OR
OR
hour/minute
C.Tone
1
2
Enter hour (01
–
12)
On-hook.
Enter 0 for AM
or 1 for PM.
Enter 1 for one time
or 2 for daily.
Enter #.
and minute (00
–
59).
To cancel
PT
extension no.
7
6
4
C.Tone
& D.Tone
Off-hook.
Enter 764.
Dial extension
number.
Enter #.
7
6
2
C.Tone
On-hook.
Enter #.
Enter 762.
User Manual
115
Download from Www.Somanuals.com. All Manuals Search And Download.
2.1 Control Features
To confirm
Display PT
extension no.
7
6
4
C.Tone
& D.Tone
Off-hook.
Enter 764.
Dial extension
number.
Enter #.
7
6
3
C.Tone
Enter #.
On-hook.
Enter 763.
116
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
2.1 Control Features
2.1.4 Erasing All Caller Information in the Common Area
(Incoming Call Log in the Common Area—CLEAR ALL)
The operator or manager can erase all caller information logged in the common
area.
No SLT
To erase
PT
7
0
Off-hook.
On-hook.
Enter 70
.
Enter #.
•
•
Caller information with associated voice messages is not erased by this operation.
This feature is not available while someone is viewing caller information logged in the
common area.
User Manual
117
Download from Www.Somanuals.com. All Manuals Search And Download.
2.1 Control Features
2.1.5 Disregarding the Newest Call or Overwriting the Oldest
Call in the Common Area Call Log (301st Incoming Call
Logged in the Common Area)
The call log in the common area can store up to 300 call records. The operator
or manager can select how new calls are treated when this call log is full; either
the newest call is disregarded (i.e., not logged), or the oldest call whose
information has been viewed is overwritten by the newest call. The Caller ID
Selection—Common button lights when the call log in the common area is full.
No SLT
To disregard the newest call/overwrite the oldest call in the common area call log
PT
Disregard
2
OR
7
3
7
C.Tone
Overwrite
3
Off-hook.
On-hook.
Enter 737.
Enter 2 to disregard
Enter #.
or 3 to overwrite.
Customising Your Phone
3.1.3 Customising the Buttonsꢀ
Create or edit a Caller ID Selection—Common button.
•
118
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
2.1 Control Features
2.1.6 Recording, Playing, or Erasing Common BV Outgoing
Messages
If an optional voice message card is installed in the PBX, the operator or manager can record, play, or erase
a common Built-in Voice Message (BV) outgoing message (OGM) in the common message area.ꢀ
When an outside (CO) line call is automatically directed to the common message area, or when a Direct
Inward System Access (DISA) call is redirected to the common message area via Intercept Routing, the
caller will hear a common BV OGM and can leave a voice message. To play back or erase the voice
message, refer to "1.5.5 Using Voice Messaging (Built-in Voice Message [BV])".
To record
PT/SLT
common BV OGM no.
7
2
2
1
C.Tone
Off-hook.
Enter 722.
Dial common BV OGM
number (01–24).
Enter 1.
Enter #.
An SLT user can enter "0"
instead of "#".
Record
a message.
On-hook.
A PT user can play back the message
by pressing the AUTO DIAL/STORE
button instead of going on-hook.
To play back
PT/SLT
common BV OGM no.
7
2
2
2
C.Tone
Off-hook.
Enter 722.
Dial common BV OGM
number (01–24).
Enter 2.
Enter #.
An SLT user can enter "0"
instead of "#".
Confirm
the message.
On-hook.
•
•
The AUTO DIAL/STORE button light shows the current status as follows:ꢀ
Off: You are recording a message, or a message has finished playing.ꢀ
Red on: A message is playing.
You can stop playback by pressing the AUTO DIAL/STORE button.
User Manual
119
Download from Www.Somanuals.com. All Manuals Search And Download.
2.1 Control Features
To erase
PT/SLT
common BV OGM no.
7
2
2
0
C.Tone
Off-hook.
Dial common BV OGM
number (01–24).
On-hook.
Enter 722.
Enter 0.
Enter #.
An SLT user can enter "0"
instead of "#".
120
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
2.1 Control Features
2.1.7 Changing System Settings Using Programming Mode
The operator or manager can set the following system features while in
programming mode.
No SLT
To enter programming mode
To programme
To exit
To continue
programming
input
Press PROGRAM.
Follow procedure.
Press PROGRAM.
Press STORE.
Setting
Procedure
Adjusting the current date and
time ꢀ
(Date & Time Set)
1
*
date and time
0
8
Cancelling Extension Lock at all
extensions ꢀ
(Extension Lock—CANCEL
ALL)
Clearing the Live Call Screening
(LCS) Password ꢀ
extension no.
2
(LCS Password Control)
Setting a password to each
extension ꢀ
(Extension Password Set
[Manager only])*2
3
*
manager password
extension password
+
+
7
To continue
4
*
+
+
+
OR
User Manual
121
Download from Www.Somanuals.com. All Manuals Search And Download.
2.1 Control Features
Setting
Procedure
Recording or playing back the
message used by Direct Inward
System Access (DISA), Uniform
Call Distribution (UCD), and 3-
level Automated Attendant (AA)ꢀ
(Outgoing Message [OGM] for
DISA/UCD)*5
6
*
9
X
X = 0 (To delete OGMs for DISA/UCD):
7
*
DISA/UCD OGM (1–8)
+
1 (To record OGMs for DISA/UCD):
8
*
DISA/UCD OGM (1–8)
+
+
Record
2 (To play OGMs for DISA/UCD):
9
*
DISA/UCD OGM (1–8)
3 (To record OGMs for 3-level AA):
(For 2-level AA)
AA no. for 2-level
+
DISA OGM (0–9)
8
*
+
+
Record
(For 3-level AA)
AA no. for 2-level
DISA OGM (0–9)
AA no. for 3-level
DISA OGM (0–9)
+
4 (To play OGMs for 3-level AA):
(For 2-level AA)
AA no. for 2-level
DISA OGM (0–9)
10
*
+
+
(For 3-level AA)
10
*
AA no. for 2-level
DISA OGM (0–9)
AA no. for 3-level
DISA OGM (0–9)
122
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
2.1 Control Features
•
•
•
*1 Year (00–99), Month (01–12), Day (01–31), Day of the week (0–6: Sun-Sat), Hour (01–
12), Minute (00–59), AM/PM (0/1)
*2 The preprogrammed extension password can be used for the Walking COS feature and
the Remote Extension Lock Feature. Each extension's password must be unique.
*3 You can enter the system password instead of the password of the extension connected
to extension jack 01 (manager password). Ask your administrator or dealer for the
manager password or system password.
•
•
*4 Extension numbers are displayed in the order of the jack numbers when you press the
SP-PHONE (NEXT) or REDIAL (PREV) button.
*5 Up to 32 messages (DISA/UCD: max. 8, 3-level AA: max. 24) can be recorded. The total
recording time is 3 minutes. When an optional message expansion card for DISA/UCD
OGMs is added, the total recording time of the PBX is increased to 6 minutes. When the
total time of all recordings becomes 3 (or 6) minutes or more, the PBX automatically stops
recording. Record messages using the handset (not the Hands-free microphone), to
reduce background noise.
•
•
*6 Before entering "9", go off-hook.
*7 "Delete Complete" is shown on a display proprietary telephone (PT). While this
message is shown, you can enter "0", "1", or "2", to erase, record, or play any OGMs for
DISA/UCD.
•
•
*8 The message is played back.
*9 While the message is being played back, you can enter "0", "1", or "2", to erase, record,
or play any OGMs for DISA/UCD, or press the SP-PHONE (NEXT) or REDIAL (PREV)
button to start playing other OGMs for DISA/UCD. To exit programming mode after the
message has played, press the HOLD button and then the PROGRAM button, or go off-
hook and then on-hook.
•
*10 While the message is being played back, you can enter "3" or "4", to record or play any
OGMs for 3-level AA, or press the SP-PHONE (NEXT) or REDIAL (PREV) button to start
playing other OGMs for 3-level AA. To exit programming mode after the message has
played, press the HOLD button and then the PROGRAM button, or go off-hook and then
on-hook.
User Manual
123
Download from Www.Somanuals.com. All Manuals Search And Download.
2.1 Control Features
124
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Section 3
Customising Your Phone & PBX
This chapter shows you how to customise your proprietary
telephone (PT) or PBX according to your needs.
User Manual
125
Download from Www.Somanuals.com. All Manuals Search And Download.
3.1 Customising Your Phone (Personal Programming)
3.1 Customising Your Phone (Personal
Programming)
3.1.1 Customising Your Phone (Personal Programming)
You can customise various features of your telephone, such as line preferences and customised buttons.
Additionally, you can return all customised features to their default settings.
•
Because certain settings are retained in your proprietary telephone (PT) (not in the PBX),
before replacing or changing your PT, we recommend resetting all customised features to
their default settings.
•
•
•
The PROGRAM button is used to enter or exit programming mode.
In order to programme your extension, it must be idle, on-hook, and holding no calls.
While you are programming your extension, it is treated as a busy extension.
126
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
3.1 Customising Your Phone (Personal Programming)
3.1.2 Changing Personal Settings Using Programming Mode
You can perform the following while in programming mode:
–
–
–
Setting Features
Clearing Features
Confirming Your Own Extension Number (Self-extension Number Confirmation)
Setting Features
The default settings are shown in bold letters. For later reference, place a check mark in the boxes below to
indicate your customised setting.
Notice
Default settings may vary depending on your country/area. For more details, consult your dealer.
To enter programming mode
To programme
To exit
To continue
programme
number
Press PROGRAM.
Press PROGRAM.
Follow programme
number.
Press STORE.
Item
Programme Number
Setting
1
1
1
2
No line
Which line do you prefer to seize
when you go off-hook to make a call?ꢀ
(Line Preference—Outgoing)
An idle outside (CO) line
1
3
+
outside (CO) line no.
(1–8)*
An assigned outside (CO) line
2
2
1
2
No line
Which line do you prefer to answer
when you go off-hook?ꢀ
A ringing line
(Line Preference—Incoming)
2
3
+
outside (CO) line no.
(1–8)*
An assigned outside (CO) line
Ring—assigned outside (CO)
From which outside (CO) lines do you
want to receive calls at your
extension?ꢀ
(Outside (CO) Line Ringing
Selection)
3
+
lines
outside (CO) line no.
(1–8)*
Ring—all outside (CO) lines
User Manual
127
Download from Www.Somanuals.com. All Manuals Search And Download.
3.1 Customising Your Phone (Personal Programming)
Item
Programme Number
Setting
4
4
1
2
Ringing (Tone Call)
How do you prefer to receive intercom
calls?ꢀ
(Alternate Receiving—Ring/Voice)
Directly—The party's voice is
heard without ringing.
5
5
1
2
Tone 1
Which call waiting tone do you prefer?ꢀ
(Call Waiting Tone Type Selection)
Tone 2
You can monitor the message
through the telephone speaker.
(Hands-free mode)
Which service do you prefer when a
calling party is recording a message
in your mailbox?ꢀ
1
1
1
2
(Live Call Screening [LCS] Mode Set)
Only an alert tone is heard.
(Private mode)
•
* If there are only 3 lines in the PBX, outside (CO) line numbers 4 through 8 cannot be
used.
•
•
After the programme number is entered, the programme title and the selection are
displayed.
After you have changed a setting, the STORE button turns red and one beep is heard. If
the setting was invalid, 3 beeps are heard.
Clearing Features
You can reset the following features to their default settings.ꢀ
This operation also cancels the AUTO ANS/MUTE status of both the Hands-free Answerback feature and
the Room Monitor feature.
Feature
Line Preference—Outgoing
Default Setting
No line
Line Preference—Incoming
A ringing line
Outside (CO) Line Ringing Selection
Alternate Receiving—Ring/Voice
Call Waiting Tone Type Selection
Ring—all outside (CO) lines
Ringing (Tone Call)
Tone 1
128
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
3.1 Customising Your Phone (Personal Programming)
To return features to default (Personal Programming Data Reset)
Press PROGRAM.
Press PROGRAM.
Enter #
.
Press STORE.
Confirming Your Own Extension Number (Self-extension Number
Confirmation)
You can confirm your jack and extension number.
Display PT
6
Press PROGRAM.
Press PROGRAM.
Enter 6.
Press HOLD.
•
You can also confirm your extension number by pressing the " " key 2 times ("
") while
on-hook. Every time you press the " " key, the display switches between "date (month
[day], day [month]) and time", "date (month [day], day [month], year, day of the week)", and
"extension number (and extension name if stored)".
User Manual
129
Download from Www.Somanuals.com. All Manuals Search And Download.
3.1 Customising Your Phone (Personal Programming)
3.1.3 Customising the Buttons
You can customise the flexible CO buttons, Direct Station Selection (DSS) buttons, Programmable Feature
(PF) buttons, and MESSAGE buttons on your proprietary telephone (PT) and DSS Console by assigning
the following features to them. For example, if your telephone has more CO buttons than the number of
outside (CO) lines connected to your PBX, you can customise unused CO buttons by assigning them to be
One-touch Dialling buttons.
To enter the programming mode
To programme
To exit
To continue
(CO, DSS, PF)
OR
programming
input
Press PROGRAM.
Follow
programming input.
Press CO, DSS,
PF, or MESSAGE.
Press STORE.
Press PROGRAM.
Programmable Button
Button
Programming Input
CO DSS PF MESSAGE
Single-CO (S-CO)
Group-CO (G-CO)
Other-CO (O-CO)
Direct Station Selection (DSS)
One-touch Dialling*1
Conference
0
+ outside (CO) line no. (1–8)
+ outside (CO) line group no. (1–8)
1
2
+ extension no.
²
*
+ desired no. (max. 24 digits)
3
3
Message*3
FWD/DND (Call Forwarding/
Do Not Disturb)
4
Day*4
4
5
5
6
6
7
Save
Night*4
Caller ID Indication—Personal
Lunch*4
Caller ID Selection—Personal
130
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
3.1 Customising Your Phone (Personal Programming)
Programmable Button
CO DSS PF MESSAGE
Button
Extension Lock*4
Programming Input
7
8
9
9
9
9
9
9
9
9
+ extension no.
Log-in/Log-out
2-way Record*5
0
1
2
3
4
5
6
7
+ voice mail extension no.
+ voice mail extension no.
2-way Transfer*5
Live Call Screening (LCS)*5
LCS Cancel*5
Voice Mail (VM) Transfer*5
Message for another extension
Caller ID Indication—Common
Caller ID Selection—Common
+ voice mail extension no.
+ extension no.
•
*1 Digits "0 through 9", " ", "#", PAUSE, and SECRET (INTERCOM) can be stored.
If you do not want to display the stored number when making a call, press the SECRET
(INTERCOM) button before and after the numbers you wish to conceal.
If you store an outside party's number, you should first store an outside (CO) line access
number (9/0*, 81–88).
If you need to enter an account code when making outside (CO) line calls, you can enter
the feature number and specified account code after the outside (CO) line access number.
<Example>
SECRET
9/0*
1234
[ 123 4567 ]
Phone number
Automatic line
access number
Account code
feature number
Account code
* For New Zealand: 1 or 9
•
•
•
•
*2 For a PF button, "2" need not be entered before the desired number.
*3 Allows you to restore the Message Waiting feature to the Message button.
*4 This button is only available for the operator/manager.
*5 This button is used for Voice Mail Integration features.
•
You can programme DSS and PF buttons only from the paired PT.
User Manual
131
Download from Www.Somanuals.com. All Manuals Search And Download.
3.1 Customising Your Phone (Personal Programming)
To confirm a button setting
Display PT
(CO, DSS, PF)
OR
Press CO, DSS,
PF, or MESSAGE.
Press PROGRAM.
Press PROGRAM.
To clear a button setting
To continue
(CO, DSS, PF)
OR
2
Press PROGRAM.
Press CO, DSS,
PF, or MESSAGE.
Enter 2.
Press STORE.
Press PROGRAM.
132
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
3.2 Managing Call Logs
3.2 Managing Call Logs
3.2.1 Requirements
The manager can view, print out, and clear call log information for each extension.
Available Extension
The extension connected to extension jack 01
Required Telephone
A Panasonic proprietary telephone (PT) with a display (e.g., KX-T7730)
Manager Password
To enter programming mode, the manager password (the password of the extension connected to extension
jack 01) is required. You can enter the system password instead of the manager password. Ask your
administrator or dealer for the manager password or system password.
Conditions
In order to perform programming, your extension must be idle, on-hook, and holding no calls.
User Manual
133
Download from Www.Somanuals.com. All Manuals Search And Download.
3.2 Managing Call Logs
3.2.2 Viewing, Printing, and Clearing Call Logs
To enter programming mode
To exit
To programme
programming
input
manager
password
Press
STORE.
Follow
programming
input.
Press
HOLD.
Press PROGRAM.
Enter
.
Enter manager
password.
Press PROGRAM.
Item
Programming Input
1
Viewing the call records of each extension.
Clearing the call records of each extension.*2
*
+
+
extension no.
extension no.
1
1
1
*
+
+
+
1
*
Printing the call records of each extension.
Clearing the call records of all extensions.
+
extension no.
1
5
3
*
+
•
*1 To move to the next or previous extension jack number, press the SP-PHONE (NEXT)
or REDIAL (PREV) button respectively. To move to another extension jack number, press
the AUTO ANS/MUTE button one time and dial the desired number. To move to another
programme number "5", press the AUTO ANS/MUTE button 2 times.
•
•
*2 To confirm the cleared date and time, press the FWD/DND (Call Forwarding/Do Not
Disturb) or MESSAGE button. To return to the previous display, press the same button
again.
*3 To move to another programme number "1", press the AUTO ANS/MUTE button one
time.
134
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
3.3 Customising Your PBX (System Programming)
3.3 Customising Your PBX (System Programming)
3.3.1 Programming Information
You can change the default settings of your PBX according to your requirements.
Customisable programming items are shown below, with the programme number in parentheses.
•
•
•
•
System Speed Dialling Number [001]
System Speed Dialling Name [011]
DISA Security Code [512]
DISA Security Code Digits [530]
Available Extension
The extension connected to extension jack 01
Required Telephone
A Panasonic proprietary telephone (PT) with a display (e.g., KX-T7730)
Manager Password
To enter programming mode, the manager password (the password of the extension connected to extension
jack 01) is required. You can enter the system password instead of the manager password. Ask your
administrator or dealer for the manager password or system password.
Conditions
In order to perform programming, your extension must be idle, on-hook, and holding no calls.
List
Before programming, decide the settings and write them down. Your notes will provide a useful record of the
programming for future reference. Your dealer also has programming records that contain all dealer-
performed system programming. If necessary, you can request copies of these records to confirm the
available facilities and features.
User Manual
135
Download from Www.Somanuals.com. All Manuals Search And Download.
3.3 Customising Your PBX (System Programming)
Icon Descriptions
Fixed Button (KX-T7730/KX-T7735)
Function
PREV (PREVIOUS)
NEXT
–
–
SECRET
STORE
PAUSE
PROGRAM
END
SELECT
FLASH
CLEAR
136
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
3.3 Customising Your PBX (System Programming)
Procedure
The basic steps are shown below.
1. To enter programming mode
manager password
Enter #.
Enter manager password.
Press PROGRAM.
2. To programmeꢀ
You can enter each programme number (3 digits).
3. To exit programming mode
Press PROGRAM.
User Manual
137
Download from Www.Somanuals.com. All Manuals Search And Download.
3.3 Customising Your PBX (System Programming)
3.3.2 System Programming
System Speed Dialling Number [001]
You can store frequently used phone numbers for convenient dialling.
To end
STORE
system speed
dialling no.
phone no.
0
0
1
NEXT
END
Enter 001.
Press NEXT.
Dial system
speed dialling
number (00–99).
Dial phone
number
(max. 32 digits).
Press STORE. Press END.
To continue
OR
NEXT
PREV
Press NEXT. Press PREV.
SELECT
Press SELECT.
•
If the desired number is more than 32 digits, divide the number and store it into more than
one speed dialling number.
•
•
" ", "#", FLASH/RECALL, PAUSE, SECRET (INTERCOM), and "– (CONF)" can also be
stored.
If you do not want to display the stored number when making a call, press the SECRET
(INTERCOM) button before and after the numbers you wish to conceal.
If you store an outside party's number, you should first store an outside (CO) line access
number (9/0*, 81–88).
If you need to enter an account code when making outside (CO) line calls, you can enter
the feature number and specified account code after the outside (CO) line access number.
<Example>
SECRET
9/0*
1234
[ 123 4567 ]
Phone number
Automatic line
access number
Account code
feature number
Account code
* For New Zealand: 1 or 9
138
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
3.3 Customising Your PBX (System Programming)
System Speed Dialling Name [011]
You can store the name associated with each speed dialling number. These names are displayed when
making calls using the System Speed Dialling feature. To enter characters, refer to "Entering Characters".
To end
system speed
dialling no.
0
1
1
NEXT
STORE
name
END
Enter 011.
Press NEXT.
Dial system
speed dialling
number (00–99).
Enter name
(max. 16
characters).
Press STORE.
Press END.
To continue
OR
NEXT
PREV
Press NEXT. Press PREV.
SELECT
Press SELECT.
DISA Security Code [512]
You can assign required Direct Inward System Access (DISA) security codes if "Trunk Security" or "All
Security" is selected in DISA Security Mode [511].
To end
code no.
security code
5
1
2
NEXT
END
STORE
Enter 512.
Press NEXT.
Enter code
Enter security code Press STORE.
Press END.
number (1–4).
(4–10 digits).
To continue
OR
NEXT
PREV
Press PREV.
Press NEXT.
SELECT
Press SELECT.
User Manual
139
Download from Www.Somanuals.com. All Manuals Search And Download.
3.3 Customising Your PBX (System Programming)
•
WARNINGꢀ
There is a risk that fraudulent telephone calls will be made using the Outside-to-
Outside (CO-to-CO) Line Call feature of DISA.ꢀ
The cost of such calls will be billed to the owner/renter of the PBX.ꢀ
To protect the PBX from this kind of fraudulent use, we strongly recommend:
a) Enabling DISA security (Trunk Security or All Security).
b) Keeping DISA security codes secret.
c) Selecting complex, random codes that cannot be easily guessed.
d) Changing codes regularly.
•
•
Security code numbers (not security codes) are logged by Station Message Detail
Recording (SMDR).
The number of digits required for DISA security codes can be assigned in DISA Security
Code Digits [530].
DISA Security Code Digits [530]
You can select the number of digits used for DISA security codes assigned in DISA Security Code [512].
To end
5
3
0
NEXT
SELECT
STORE
END
Press STORE.
Press END.
Press SELECT
(4–10 digits).
Enter 530.
Press NEXT.
•
When this setting is changed, all assigned DISA security codes are cleared.
140
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
3.3 Customising Your PBX (System Programming)
Entering Characters
You can enter the following characters. The tables below show you the characters available for each button.
Table 1 (Alphabet mode)/Table 2 (Numeral mode)
<Example> To enter "Ann",
n
n
A
(5 times)
(5 times)
2
6
6
OR
Notes
•
To toggle between "Alphabet mode" and "Numeral mode", press SELECT.
To move the cursor right, press
•
•
.
To delete all characters, press CLEAR. To delete a character, press
.
User Manual
141
Download from Www.Somanuals.com. All Manuals Search And Download.
3.3 Customising Your PBX (System Programming)
142
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Section 4
Appendix
This chapter provides Troubleshooting, the Feature Number
Table and Tone List. Check the Troubleshooting section before
consulting your dealer.
User Manual
143
Download from Www.Somanuals.com. All Manuals Search And Download.
4.1 Troubleshooting
4.1 Troubleshooting
4.1.1 Troubleshooting
Problem
Remedy
I cannot make calls using the telephone.
•
The telephone is locked. ꢀ
Unlock your telephone. (
1.5.3 Preventing
Other People from Using Your Telephone (Extension
Lock), 2.1.1 Locking Other Extensions (Remote
Extension Lock))
Some features do not function.
•
•
System management may restrict certain features. ꢀ
Consult your manager or dealer.
I cannot make calls to other extensions
using a proprietary telephone (PT).
An idle or assigned outside (CO) line is being
seized. The line seized when going off-hook was
changed in personal settings. (
3.1.2 Changing
Personal Settings Using Programming Mode)ꢀ
If this setting has been changed, press the
INTERCOM button after going off-hook, and then
follow the instructions.
My new telephone does not function
correctly.
•
The previous extension's settings have not been
cleared. ꢀ
Clear the settings and then programme your
desired settings again. (
1.7.8 Clearing Features
Set at Your Extension (Extension Feature Clear), 3.1.2
Changing Personal Settings Using Programming
Mode, 3.1.3 Customising the Buttons)
My PT does not have the button needed
to perform a certain operation.
•
•
Some models do not have certain feature buttons.ꢀ
Customise a flexible button to function as the
desired button. (
3.1.3 Customising the Buttons)ꢀ
Enter the specified feature number instead of
pressing the feature button. (
Operating a Telephone)
1.1.1 Before
When I try to make an outside (CO) line
call, I hear a reorder tone, or the display
shows "Restricted".
The telephone is locked.ꢀ
Unlock your telephone. (
1.5.3 Preventing
Other People from Using Your Telephone (Extension
Lock), 2.1.1 Locking Other Extensions (Remote
Extension Lock))
•
•
Toll restriction is activated.ꢀ
Consult your manager or dealer.
An account code is required. (
1.2.6 Using Your
Calling Privileges at Another Extension (Walking
COS), Using an Account Code (Account Code Entry)
in 1.2.1 Basic Calling)
144
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
4.1 Troubleshooting
Problem
Remedy
I cannot make an outside (CO) line call
using a One-touch Dialling button or
Speed Dialling.
•
•
An outside (CO) line access number was not
stored with the phone number.ꢀ
An outside (CO) line access number is required for
outside (CO) line calls. (
Customising the Buttons)
1.2.1 Basic Calling, 3.1.3
During a conversation with an outside
party, the call was disconnected.
The specified time limit has run out. (
1.4.1
Transferring a Call (Call Transfer), 1.4.5 Talking to
Multiple Parties (Conference))ꢀ
Consult your dealer about extending the time limit,
if necessary.
The Redial feature does not function.
•
•
•
•
The stored number is more than 64 digits long, or
is an extension number. (
1.2.3 Redialling)ꢀ
Redialling can only be used with outside (CO) line
numbers of 64 digits or less.
I cannot access computer services,
telephone banking, etc.
A tone signal is required and your outside (CO) line
is set to "Pulse". (
1.2.6 Using Your Calling
Privileges at Another Extension (Walking COS))ꢀ
Change the dialling mode.
Computer or fax machine
communication was interrupted.
An indication tone may have interrupted
communication. (
1.7.6 Protecting Your Line
against Notification Tones (Data Line Security))ꢀ
Set your line to not receive signalling tones.
I cannot send a call waiting tone to the
dialled extension.
The other party has not set the Call Waiting
feature.ꢀ
(
Sending a Call Waiting Tone to a Busy Extension
(Busy Station Signalling [BSS]), 1.4.4 Answering Call
Waiting, 1.7.3 Receiving Call Waiting)
•
The other party has set Data Line Security.ꢀ
(
1.7.6 Protecting Your Line against Notification
Tones (Data Line Security))
I forgot my extension password.
•
•
Ask your manager to assist you.ꢀ
2.1.1 Locking Other Extensions (Remote
Extension Lock))
(
Music started playing through the
telephone's speaker.
This is Background Music (BGM). (
Turning on the Background Music (BGM))ꢀ
1.7.5
Turn off the music by entering "1" while on-hook.ꢀ
Ask your manager or dealer to set your extension
not to play music when "1" is entered while on-hook.
I want to prevent a number that is stored
in memory from being displayed.
•
Conceal the number.ꢀ
3.1.3 Customising the Buttons)
(
User Manual
145
Download from Www.Somanuals.com. All Manuals Search And Download.
4.1 Troubleshooting
Problem
Remedy
I want to confirm my extension number.
•
•
Confirm your extension number by pressing the
" " key 2 times while on-hook, or through personal
programming. ꢀ
Your Extension Number in 1.1.1 Before
Operating a Telephone, 3.1.2 Changing Personal
Settings Using Programming Mode)
(
The date and/or time are not correct.
The display is dim.
Ask your operator or manager to change the date
or time. (
Date & Time Set in 2.1.7 Changing
System Settings Using Programming Mode)
•
•
Change the display contrast level.ꢀ
1.1.1 Before Operating a Telephone)
(
The MESSAGE/Message button light or
Message/Ringer Lamp is lit.
There are 3 possible reasons:ꢀ
(1) Someone has left a message waiting indication
for you, ꢀ
(2) Someone has left a Built-in Voice Message (BV)
for you, or ꢀ
(3) Someone has left a Voice Mail message for you.
Press the MESSAGE/Message button to call the
party back or receive the message.
"Voice Msg Full" is displayed.
•
The maximum voice message recording time has
been reached. ꢀ
Delete voice messages stored in your personal
message area or in the common message area. ꢀ
ꢀ
It may take about 10 seconds for the display to
return to the idle status display even if the remaining
recording time becomes 5 minutes or more.ꢀ
(
1.5.5 Using Voice Messaging (Built-in Voice
Message [BV]))
A power failure has occurred.
•
When a power failure occurs...
All functions of the PBX and Panasonic PTs stop. The
following outside (CO) lines will be connected to the
assigned extensions:ꢀ
Outside (CO) line 1: extension jack 01ꢀ
Outside (CO) line 4: extension jack 09ꢀ
Outside (CO) line 7: extension jack 17ꢀ
This allows outside (CO) line conversations between
the specified extensions and outside destinations.
•
When the power is turned back on...
Your PBX restarts with the stored data automatically.
Memory is protected by a factory-provided lithium
battery. There is no memory loss except for the data
associated with Automatic Callback Busy, Redial, and
Call Park.
146
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
4.2 Feature Number Table
4.2 Feature Number Table
4.2.1 Feature Number Table
The numbers listed below are the feature numbers used to access the PBX features. The numbering plan
can be selected through system programming. Numbers in parentheses indicate that the feature numbers
are different from those of "Plan 1" when "Plan 2" or "Plan 3" is selected.
Feature (While a dial tone is heard)
1.2.1 Basic Calling
Numbering
Additional Number
To call another extension (Intercom Call)
100–199
(100–499 or
10–49)*1
To call the operator (Operator Call)
0/9
9/0*2
To select an idle outside (CO) line automatically
(Automatic Line Access)
outside phone no.
To select an idle outside (CO) line in the specified
outside (CO) line group automatically (Outside
(CO) Line Group Access)
8
outside (CO) line group no. (1–8) +
outside phone no.
Using an Account Code (Account Code Entry)
account code + outside phone no.
49/
(
)
1.2.2 Easy Dialling
Using Numbers Stored at Your Extension
(Personal Speed Dialling)
–
To store
personal speed dialling no. (0–9) +
phone no. + #
2
–
To dial
personal speed dialling no. (0–9)
1 /#
(1 /##)
–
To confirm
personal speed dialling no. (0–9) + #
3
Using Numbers Stored in the PBX (System Speed
Dialling)
–
To dial
system speed dialling no. (00–99)
Dialling a Preset Number by Going Off-hook (Hot
Line)
74
–
–
–
To store
To set
2 + phone no. + #
1 + #/0
To cancel
0 + #/0
1.2.3 Redialling
Redialling the Last Outside Number You Dialled
(Last Number Redial)
80/##
(80/###)
User Manual
147
Download from Www.Somanuals.com. All Manuals Search And Download.
4.2 Feature Number Table
Feature (While a dial tone is heard)
Numbering
Additional Number
1.2.4 When the Dialled Party is Busy or There is
No Answer
Leaving a Message Waiting Indication/Calling
Back a Caller Who Left an Indication (Message
Waiting)
70
Leaving a Message Waiting Indication
–
–
To leave
1 + extension no. + #/0
To cancel
2 + extension no. + #/0
Calling Back a Caller Who Left an Indication
–
–
–
–
To cancel all indications left at your
extension
0 + #/0
To cancel all indications left at another
extension
3 + extension no. + #
To lock indications left at your extension
4-digit (4000–9999) lock code 2 times
+ #/0
To unlock indications left at your
extension
stored lock code + #/0
1.2.6 Using Your Calling Privileges at Another
Extension (Walking COS)
extension password + your extension
no. + #/0
7
1.3.3 Answering a Call Ringing at Another
Telephone (Call Pickup)
Answering a Call from Another Telephone (Call
Pickup)
–
Group Call Pickup
40
(#40)
–
Directed Call Pickup
4
extension no.
(#41)
Preventing Other People from Picking Up Your
Calls (Call Pickup Deny)
72
–
–
To prevent
To allow
1 + #/0
0 + #/0
1.4.2 Holding a Call
To retrieve a call (Call Hold Retrieve)
–
To retrieve an outside (CO) line call
53
(#59)
no. (1–8) of outside (CO) line being
held
–
To retrieve an intercom call
5
extension no. that put the call on hold
(#5)
Holding in a System Parking Zone (Call Park)
To park a call
–
22
(#22)*3
parking zone no. (0–9)
148
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
4.2 Feature Number Table
Additional Number
Feature (While a dial tone is heard)
Numbering
–
To retrieve
52
(#56)*4
stored parking zone no. (0–9)
1.4.4 Answering Call Waiting
6
Answering Call Waiting from the Telephone
Company
1.4.5 Talking to Multiple Parties (Conference)
Originating a 3-party to 5-party Conference Call (5-
party Conference)
(phone no. + CONF) 4 times + CONF
22
(#22 )
1.5.1 Forwarding Your Calls (Call Forwarding
[FWD])/1.7.2 Refusing Incoming Calls (Do Not
Disturb [DND])
71
0 (Cancel) + #/0
1 (All Calls) + extension no. + #/0
2 (Busy/No Answer) + extension no. +
#/0
3 (To Outside (CO) Line) + outside
(CO) line access no. + outside phone
no. + #
4 (Do Not Disturb [DND]) + #/0
5 (Follow Me) + your extension no. +
#/0
8 (Follow Me Cancel) + your
extension no. + #/0
1.5.2 Showing a Message on the Caller's
Telephone Display (Absent Message)
75
77
–
–
To set
1–6 (+ parameter) + #/0
0 + #/0
To cancel
1.5.3 Preventing Other People from Using Your
Telephone (Extension Lock)
–
–
To lock
4-digit lock code 2 times + #/0
stored lock code + #/0
To unlock
1.5.4 Leaving a Group (Log-in/Log-out)
736
–
–
To log in
0 + #/0
1 + #/0
To log out
User Manual
149
Download from Www.Somanuals.com. All Manuals Search And Download.
4.2 Feature Number Table
Feature (While a dial tone is heard)
Numbering
Additional Number
1.5.5 Using Voice Messaging (Built-in Voice
Message [BV])
Recording, Playing, or Erasing Personal BV
Outgoing Messages
723
–
–
–
To record
To play back
To erase
1 + #/0
2 + #/0
0 + #/0
Forwarding Your Calls to Built-in Voice Message
71
–
To set
1 (All Calls) or 2 (Busy/No Answer) +
725 + #/0
–
To cancel
0 (Cancel) + #/0
Leaving, Playing, or Erasing Voice Messages
725
–
–
–
To leave a voice message using Direct
Message
1 + extension no. + #/0
2 + #/0
To play back all voice messages in a voice
message area
To erase all voice messages in a voice
message area
0 + #/0
1.6.1 Paging
–
–
–
–
All Extensions
33
(#33)
0
Group
33
(#33)
extension group no. (1–8)
External
34
(#34)
All Extensions & External
33
(#33)
or 9
1.6.2 Answering/Denying a Paging Announcement
–
To answer
43
(#43)
–
–
To refuse
To accept
734
734
76
1 + #
0 + #
1.7.1 Setting the Alarm (Timed Reminder)
–
To set
hour/minute + 0 (AM)/1 (PM) + 1 (one
time)/2 (daily) + #/0
–
–
To cancel
To confirm
2 + #/0
3 + #
150
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
4.2 Feature Number Table
Additional Number
Feature (While a dial tone is heard)
Numbering
1.7.3 Receiving Call Waiting
–
–
–
–
To set for outside (CO) line calls
731
731
732
732
1 + #/0
0 + #/0
1 + #/0
0 + #/0
To cancel for outside (CO) line calls
To set for intercom calls/doorphone calls
To cancel for intercom calls/doorphone
calls
1.7.4 Preventing Other People from Joining Your
Conversation (Executive Busy Override Deny)
733
–
–
To prevent
To allow
0 + #/0
1 + #/0
1.7.6 Protecting Your Line against Notification
Tones (Data Line Security)
730
–
–
To set
1 + #/0
0 + #/0
#/0
To cancel
1.7.8 Clearing Features Set at Your Extension
(Extension Feature Clear)
79
1.7.9 Monitoring a Room (Room Monitor)
735
–
–
–
To set
1 + #
0 + #
To cancel
To monitor through a doorphone
31
doorphone no. (1–4)
(#31)
1.8.1 If a Doorphone/Door Opener is Connected
Calling to and from a Doorphone (Doorphone Call)
31
(#31)
doorphone no. (1–4)
door opener no. (1–4)
Opening a Door (Door Open)
55
(#55)
1.8.2 If a Host PBX is Connected
Accessing External Services (External Feature
Access [EFA])
6
1.8.3 If a Voice Processing System is Connected
Forwarding Your Calls to a Voice Processing
System (Voice Mail Integration)
71
–
To set
1 (All Calls) or 2 (Busy/No Answer) +
voice mail extension no. + #/0
–
–
To cancel
0 (Cancel) + #/0
#/0
To listen to messages
784
User Manual
151
Download from Www.Somanuals.com. All Manuals Search And Download.
4.2 Feature Number Table
Feature (While a dial tone is heard)
Screening Calls (Live Call Screening [LCS])
Numbering
Additional Number
77
–
–
To set the LCS password
3-digit LCS password 2 times + #
stored LCS password + #
To cancel the LCS password
1.9.1 Calling with the Incoming Call Log
–
–
–
–
–
To erase all caller information in the
personal area
#
70
To disregard the newest call in the
personal area
737
0 + #
1 + #
To overwrite the oldest call in the personal
area
737
738
738
78
To set logging of caller information when
answering a call
1 (Personal area) or 2 (Common
area) + #/0
To cancel logging of caller information
when answering a call
0 (Cancel) + #/0
2.1.2 Switching the Time Service Mode (Time
Service)*5
–
–
To set (Day/Night/Lunch)
To cancel
(1/2/3) + #
0 + #
2.1.3 Setting an Alarm for Other Extensions
(Remote Timed Reminder [Wake-up Call])*5
764
–
To set
extension no. + # + 76 + hour/minute
+ 0 (AM)/1 (PM) + 1 (one time)/2
(daily) + #
–
–
To cancel
To confirm
extension no. + # + 76 + 2 + #
extension no. + # + 76 + 3 + #
2.1.4 Erasing All Caller Information in the Common
Area (Incoming Call Log in the Common Area—
CLEAR ALL)*5
–
To erase
#
70
2.1.5 Disregarding the Newest Call or Overwriting
the Oldest Call in the Common Area Call Log
(301st Incoming Call Logged in the Common
Area)*5
737
–
–
To disregard the newest call
To overwrite the oldest call
2 + #
3 + #
152
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
4.2 Feature Number Table
Additional Number
Feature (While a dial tone is heard)
Numbering
2.1.6 Recording, Playing, or Erasing Common BV
Outgoing Messages*5
722
–
–
–
To record
To play back
To erase
common BV outgoing message
(OGM) no. (01–24) + 1 + #/0
common BV OGM no. (01–24) + 2 +
#/0
common BV OGM no. (01–24) + 0 +
#/0
•
*1 For United Kingdom/New Zealand: Plan 1: 200–299; for New Zealand: Plan 2: 200–499,
Plan 3: 20–49
•
•
•
•
*2 For New Zealand: 1 or 9
*3 For United Kingdom/New Zealand: Plan 1: 36; Plan 2/Plan 3: #36
*4 For United Kingdom/New Zealand: Plan 1: 56; Plan 2/Plan 3: #56
*5 This feature is only available for the operator/manager.
Feature (While a busy, DND, or ringback tone is heard)
Numbering
1.2.4 When the Dialled Party is Busy or There is No Answer
Sending a Call Waiting Tone to a Busy Extension (Busy Station Signalling [BSS])/
Calling an Extension That Is Refusing Calls (DND Override)
2
Joining an Existing Call (Executive Busy Override)
3
6
Reserving a Busy Line (Automatic Callback Busy [Camp-on])
Feature (While dialling or talking)
Numbering
1.2.5 Switching the Calling Method (Alternate Calling—Ring/Voice)
1.3.3 Answering a Call Ringing at Another Telephone (Call Pickup)
–
Call Retrieving from a Telephone Answering Machine (TAM)
4*
#
1.4.9 Changing the Dialling Mode (Pulse to Tone Conversion)ꢀ
1.4.5 Talking to Multiple Parties (Conference)ꢀ
Adding a Third Party During a Conversation (3-party Conference)
3
(#3)
1.8.1 If a Doorphone/Door Opener is Connected
From an extension that is on a call with a doorphone
5
•
* Dial after dialling the TAM's extension number and hearing a busy tone.
User Manual
153
Download from Www.Somanuals.com. All Manuals Search And Download.
4.2 Feature Number Table
Feature (When the extension is on-hook)
1.7.5 Turning on the Background Music (BGM)
To set/cancel
Numbering
–
1
1.7.7 Checking the Time Service Mode/2.1.2 Switching the Time Service Mode
(Time Service)
–
To confirm the current mode
#
3.1.2 Changing Personal Settings Using Programming Mode
Confirming Your Own Extension Number (Self-extension Number Confirmation)
–
To switch the display between "date (month [day], day [month]) and time",
"date (month [day], day [month], year, day of the week)", and "extension
number (and extension name if stored)"
154
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
4.3 Identifying Tones
4.3 Identifying Tones
4.3.1 Identifying Tones
While On-hook
Ring Tone Patterns
The following ring tone patterns can be assigned to incoming call types (outside (CO) line, intercom, or
doorphone calls), or are fixed for certain call types (Hold Recall, Timed Reminder, or Camp-on Recall).
Singleꢀ
(Incoming calls/Hold Recall
1 s
[outside (CO) line calls])
Doubleꢀ
(Incoming calls/Hold Recall
[intercom calls])
Tripleꢀ
(Incoming calls/Timed
Reminder)
S-Doubleꢀ
(Incoming calls [doorphone
calls only]/Camp-on Recall)
Ring Tone Patterns Sent from the Telephone Company (New Zealand only)
The following ring tone patterns sent from the telephone company can be detected for each outside (CO)
line.
Pattern 1
1 s
Pattern 2
Pattern 3
User Manual
155
Download from Www.Somanuals.com. All Manuals Search And Download.
4.3 Identifying Tones
Pattern 4
1 s
Doorphone Chime Patterns
The following doorphone chime patterns can be assigned to each doorphone when doorbells and door
chimes are connected to the PBX.
Pattern 1*
1 s
Pattern 2*
Pattern 3*
Pattern 4*
Pattern 5
Pattern 6
Pattern 7
Pattern 8
* Chime patterns 1 to 4 are played only one time during the doorphone ringing time.
156
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
4.3 Identifying Tones
When Going Off-hook
Dial Tones
Tone 1
1 s
Normal
Tone 2
Any of the following features is
set:
•
•
Absent Message
Background Music
(BGM) (proprietary
telephone [PT] only)
•
Call Forwarding
(FWD)
•
•
•
•
•
Call Pickup Deny
Data Line Security
Do Not Disturb (DND)
Extension Lock
Hot Line (single line
telephone [SLT] only)
•
•
Message Waiting (PT
only)
Remote Extension
Lock
•
Timed Reminder
Tone 3
•
When going off-hook
with an SLT that has
messages waiting
•
•
When Account Code
Entry is performed
When answering a
call from Timed
Reminder
Tone 4
A new voice message has
been recorded (Built-in Voice
Message [BV]).
Tone 5
The remaining voice message
recording time is less than 5
minutes or 125 voice
messages have been recorded
(Built-in Voice Message [BV]).
User Manual
157
Download from Www.Somanuals.com. All Manuals Search And Download.
4.3 Identifying Tones
When Making Calls
Busy Tone
1 s
Reorder Tone
The outside (CO) line you tried
to seize is not assigned or was
denied.
Ringback Tones
Single (3-s interval)
Double (3-s interval)
Single (5-s interval)
Double (5-s interval)
DND Tone
The dialled extension is
refusing incoming calls.
While Off-hook
Indication Tones
Tone 1 (Call Waiting Tone)
15 s
Tone 2 (Call Waiting Tone)
1 s
Single
Double
Triple
158
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
4.3 Identifying Tones
Tone 3 (Hold Alarm Tone)
15 s
A call has been on hold for
longer than the specified time.
When Talking to an Outside Party
Warning Tone
1 s
This tone is sent 15 seconds
before the specified time for
disconnection.
When Setting the Features or Programming
Confirmation Tones
Tone 1
1 s
The feature was set
successfully, or the Extension
Lock feature was set or
cancelled.
Tone 2
The new feature setting was
the same as the previous
setting, or certain features
weresuccessfullyperformedor
accessed (e.g., Call Hold,
Automatic Callback Busy).
Tone 3
Before the following features
activate:
•
•
Retrieving a held call
Picking up another
call
•
•
Establishing a
conference call
Paging/Answering a
paging
announcement
User Manual
159
Download from Www.Somanuals.com. All Manuals Search And Download.
4.3 Identifying Tones
160
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Index
User Manual
161
Download from Www.Somanuals.com. All Manuals Search And Download.
Index
Call Waiting Tone
158
Numerics
Call Waiting Tone Type Selection
Caller ID Indication—Common
Caller ID Indication—Personal
Caller ID Selection—Common
Caller ID Selection—Personal
Calling an Extension That Is Refusing Calls (DND Override)
Calling an Outside Party
Calling Other Extensions
128
2-way Record
2-way Transfer
17, 104, 131
17, 105, 131
17, 131
17, 130
17, 131
17, 130
301st Incoming Call Logged in the Common Area
3-level Automated Attendant
3-party Conference
5-party Conference
118, 152
2
57, 153
60, 149
38
21
20
A
Calling to and from a Doorphone (Doorphone Call)
Calling with the Incoming Call Log
96
Absent Message
69, 149
106
Accessing Another Party Directly from Outside (Direct Inward System Access
[DISA])
Accessing External Services (External Feature Access [EFA])
Account Code Entry
Adding a Third Party During a Conversation (3-party Conference)
Changing Personal Settings Using Programming Mode
Changing System Settings Using Programming Mode
127
121
65
41
98
Changing the Dialling Mode (Pulse to Tone Conversion)
Checking the Time Service Mode
Clearing Features
Clearing Features Set at Your Extension (Extension Feature Clear)
CO
Common BV OGM
CONF
24, 147
92
57
128
Alternate Calling—Ring/Voice
Alternate Receiving—Ring/Voice
39, 153
128
93
15
16
Answering a Call from Another Telephone (Call Pickup)
Answering a Call Ringing at Another Telephone (Call Pickup)
Answering Call Waiting
Answering Call Waiting from the Telephone Company
Answering Call Waiting in the PBX
Answering Calls
46
73, 119
46
54
Conference
16, 57, 130
56
Confirmation Tones
159
54
Confirming Your Own Extension Number (Self-extension Number
44
Confirmation)
Connection Example
Control Features
129
19
112
16
Answering Hands-free (Hands-free Answerback)
Answering/Denying a Paging Announcement
45
84
Appendix
AUTO ANS (Auto Answer)/MUTE
AUTO DIAL/STORE
Automated Attendant (AA)
143
Customised Buttons
15
Customising the Buttons
Customising Your PBX (System Programming)
Customising Your Phone & PBX
130
15
135
126
43
125
Automatic Callback Busy (Camp-on)
Automatic Callback Busy Cancel
31, 153
Customising Your Phone (Personal Programming)
32
Automatic Line Access
21, 147
D
Automatic Redial
29, 30
Data Line Security
Date & Time Set
91, 151
121
B
Day
Dial Tones
Dialling a Preset Number by Going Off-hook (Hot Line)
16, 130
Background Music (BGM)
90
66
157
Basic Calling
Before Leaving Your Desk
Before Operating a Telephone
BGM —> Background Music (BGM)
BSS —> Busy Station Signalling (BSS)
Built-in Voice Message (BV)
Busy Station Signalling (BSS)
Busy Tone
20
27
Direct Inward System Access (DISA)
Direct Message
Direct Station Selection (DSS)
DISA Security Code [512]
DISA Security Code Digits [530]
41
16, 130
140
12
74
90
32
139
2, 73, 150
32, 153
DISA —> Direct Inward System Access (DISA)
Display
41
158
12
BV —> Built-in Voice Message (BV)
73
Disregarding the Newest Call or Overwriting the Oldest Call in the Common
Area Call Log (301st Incoming Call Logged in the Common Area)
118
C
DND Override
DND Tone
38, 153
158
Call Forwarding (FWD)
66, 149
Call Hold
Call Hold Retrieve
Call Park
Call Park Retrieve
Call Pickup
Call Pickup Deny
Call Routing for Fixed Line SMS
50
DND —> Do Not Disturb (DND)
Do Not Disturb (DND)
87
51, 148
52, 148
87, 149
Door Open
Doorphone Call
97, 151
96, 151
52
46, 148, 153
Doorphone Chime Patterns
During a Conversation
156
47, 148
48
3
Call Splitting
Call Transfer
Call Waiting
53
48
E
54, 88, 149, 151
Easy Dialling
25
162
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Index
EFA —> External Feature Access (EFA)
Electronic Station Lockout —> Extension Lock
Entering Characters
Erasing All Caller Information in the Common Area (Incoming Call Log in the
Common Area—CLEAR ALL)
98
Intercom Call
20, 147
71, 149
141
J
Joining an Existing Call (Executive Busy Override)
36
117
Examples
Exclusive Call Hold
13
L
50
Last Number Redial
29, 147
121
Executive Busy Override
Executive Busy Override Deny
Extension Feature Clear
36, 153
89, 151
93, 151
LCS Cancel
17, 131
LCS Password Control
LCS —> Live Call Screening (LCS)
Leaving a Conference Call (Unattended Conference)
Leaving a Group (Log-in/Log-out)
Leaving a Message Waiting Indication/Calling Back a Caller Who Left an In-
dication (Message Waiting)
Leaving, Playing, or Erasing Voice Messages
101
72
33
Extension Lock
Extension Lock—CANCEL ALL
Extension Password
Extension Password Set
16, 71, 131, 149
59
121
40, 112, 123
121
External Feature Access (EFA)
98, 151
77
Line Preference—Incoming
Line Preference—Outgoing
Live Call Screening (LCS)
127
127
F
Feature Highlights
2
17, 101, 131, 152
128
Feature Number Table
Feature Numbers
Fixed Buttons
147
Live Call Screening (LCS) Mode Set
Locking Other Extensions (Remote Extension Lock)
Log-in/Log-out
12
15
15
112
16, 72, 131, 149
17, 130
FLASH/RECALL
Lunch
For Future Reference
Forwarding Your Calls (Call Forwarding [FWD])
Forwarding Your Calls to a Voice Processing System (Voice Mail
Integration)
Forwarding Your Calls to Built-in Voice Message
FWD —> Call Forwarding (FWD)
7
66
M
Making Calls
20
99
Making/Answering a Paging Announcement
82
76
Manager Password
Managing Call Logs
123, 133, 135
133
66
FWD/DND (Call Forwarding/Do Not Disturb)
16, 130
MESSAGE
Message
15
16, 130
G
Message for another extension
Message Waiting
Message Waiting for Another Extension Lock
Microphone Mute
MONITOR
Monitoring a Room (Room Monitor)
16, 131
General Call Hold
Group-CO (G-CO)
50
16, 130
33, 148
36
62
H
15
Handset/Headset Selection —> Headset Operation
63
94
Hands-free Answerback
Hands-free Operation
45
Muting a Microphone (Microphone Mute)
62
20, 23, 44, 64
Headset Operation
HOLD
Hold Alarm Tone
Holding
Holding a Call
Holding in a System Parking Zone (Call Park)
Hot Line
63
N
15
50
Navigator Key
16
159
Night
17, 130
50
O
52
One-touch Dialling
16, 25, 130
48
27, 147
One-touch Transfer
Opening a Door (Door Open)
How to Follow the Steps
18
97
Operation
Operator Call
Operator/Manager Operation
Originating a 5-party Conference Call (5-party Conference)
Other-CO (O-CO)
Outgoing Message (OGM) for DISA/UCD
Outside (CO) Line Group Access
Outside (CO) Line Ringing Selection
11
I
21, 147
Icon Descriptions
Identifying Tones
13, 136
155
111
60
If a Doorphone/Door Opener is Connected
If a Host PBX is Connected
If a Voice Processing System is Connected
Incoming Call Log
Incoming Call Log Display Lock
Incoming Call Log in the Common Area—CLEAR ALL
96
16, 130
98
41, 122
22, 147
99
106
127
71
117, 152
P
Paging
Indication Tones
INTERCOM
158
82
15
Paging and then Transferring a Call
83
User Manual
163
Download from Www.Somanuals.com. All Manuals Search And Download.
Index
Paging Deny
84
Short Message Service (SMS)
3
PAUSE
15
Showing a Message on the Caller's Telephone Display (Absent Message)
Personal BV OGM
73, 74
69
Personal Programming
Personal Speed Dialling
Pickup Dialling —> Hot Line
126
26, 147
Single-CO (S-CO)
SMS —> Short Message Service (SMS)
SP-PHONE
16, 130
3
27, 147
15
Preventing Other People from Joining Your Conversation (Executive Busy
Override Deny)
Preventing Other People from Picking Up Your Calls (Call Pickup Deny)
Station Feature Clear —> Extension Feature Clear
Station Programme Clear —> Extension Feature Clear
Station Speed Dialling —> Personal Speed Dialling
93, 151
93, 151
26, 147
89
47
Switching the Calling Method (Alternate Calling—Ring/Voice)
Switching the Time Service Mode (Time Service)
39
Preventing Other People from Using Your Telephone (Extension Lock)
113
71
PROGRAM
System Password
System Programming
System Speed Dialling
System Speed Dialling Name [011]
System Speed Dialling Number [001]
123, 133, 135
135, 138
16
Programmable Feature (PF)
Programming Information
Protecting Your Line against Notification Tones (Data Line Security)
16
135
27, 147
139
138
91
Pulse to Tone Conversion
65, 153
T
Q
Talking to 2 Parties Alternately (Call Splitting)
53
Quick Dialling
28
Talking to Another Party without Lifting the Handset (Hands-free
Operation)
Talking to Multiple Parties (Conference)
TAM —> Telephone Answering Machine (TAM)
Telephone Answering Machine (TAM)
64
57
46
R
46
Receiving Call Waiting
88
Receiving Calls
Recording a Conversation (2-way Record)
Recording, Playing, or Erasing Common BV Outgoing Messages
Recording, Playing, or Erasing Personal BV Outgoing Messages
REDIAL
44
Time Service
Timed Reminder
113, 152, 154
85, 150
104
119
74
Tone
TRANSFER
Transferring a Call (Call Transfer)
Transferring to an Extension within the PBX
Transferring to an Outside Destination
Troubleshooting
12
15
15
29
48
Redialling
48
Redialling the Last Outside Number You Dialled (Last Number Redial)
Refusing Incoming Calls (Do Not Disturb [DND])
Remote Extension Lock
Remote Station Lock Control —> Remote Extension Lock
Remote Timed Reminder (Wake-up Call)
29
49
87
144
112
Turning on the Background Music (BGM)
90
112
115, 152
U
Reorder Tone
Requirements
158
133
Unattended Conference
59
Reserving a Busy Line (Automatic Callback Busy [Camp-on])
Restrictions
Ring Tone Patterns
Ring Tone Patterns Sent from the Telephone Company (New Zealand
only)
31
Using a Display Proprietary Telephone
Using a Navigator Key/Volume Key (depending on the type of your PT)
106
13
155
13
Using a One-touch Button (One-touch Dialling)
Using a Preprogrammed Number (Quick Dialling)
Using an Account Code (Account Code Entry)
25
28
24
155
Ringback Tones
Room Monitor
158
94, 151
Using Numbers Stored at Your Extension (Personal Speed Dialling)
Using Numbers Stored in the PBX (System Speed Dialling)
Using the Headset (Headset Operation)
Using User-supplied Equipment
Using Voice Messaging (Built-in Voice Message [BV])
26
27
63
S
96
Safety Instructions
4
73
Save
16, 130
Using Your Calling Privileges at Another Extension (Walking COS)
40
Saved Number Redial
30
Saving an Outside Phone Number for Redialling (Saved Number Redial)
V
30
Screening Calls (Live Call Screening [LCS])
Self-extension Number Confirmation
Sending a Call Waiting Tone to a Busy Extension (Busy Station Signalling
[BSS])
Setting an Alarm for Other Extensions (Remote Timed Reminder [Wake-up
Call])
Setting Features
Setting the Alarm (Timed Reminder)
Setting the Telephone According to Your Needs
101
Viewing, Printing, and Clearing Call Logs
134
129
VOICE CALL
Voice Mail (VM) Transfer
Voice Mail Integration
16
17, 100, 131
99, 151
32
115
Volume Key
16
127
W
Walking COS
85
40, 148
85
164
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Index
Warning Tone
159
What Kind of Telephone Can Be Used?
12
When the Dialled Party is Busy or There is No Answer
When You Use a Panasonic Proprietary Telephone
31
15
Y
Your Extension Number
13
User Manual
165
Download from Www.Somanuals.com. All Manuals Search And Download.
Index
166
User Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Panasonic Communications Co., Ltd.
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal
use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic
Communications Co., Ltd.
© 2004 Panasonic Communications Co., Ltd. All Rights Reserved.
PSQX3082ZA KK1004MN0
Download from Www.Somanuals.com. All Manuals Search And Download.
|