Packard Bell Laptop NS1 1HR User Manual
EasyNote NS11HR  
SERVICEGUIDE  
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Contents  
Chapter 1: System specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1  
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
System block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Hardware specifications and configurations . . . . . . . . . . . . . . . . . . . . . . . 7  
CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Hard disk drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Pointing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Wired LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Buttons/Indicators/Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Power savings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Chapter 2: System utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17  
BIOS setup utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Navigating the BIOS setup utility . . . . . . . . . . . . . . . . . . . . . . . 19  
BIOS setup utility menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
BIOS recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Creating the Crisis Recovery disk . . . . . . . . . . . . . . . . . . . . . . . 28  
Performing a BIOS recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Running the Flash utility: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Clearing a BIOS password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Unlocking the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Chapter 3: Replacing notebook components . . . . . . . . . . . . . . . . . . . . . . . .33  
Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Tape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Preparing the work space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
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Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Preparing the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
Removing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
Removing the bay cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
Replacing the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
Replacing the wireless card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
Adding or replacing memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
Replacing the optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Replacing the palm rest module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
Replacing the touchpad board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
Replacing the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53  
Replacing the speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58  
Replacing the power button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61  
Replacing the USB board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63  
Replacing the Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65  
Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67  
Replacing the cooling assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70  
Replacing the processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73  
Replacing the LCD panel assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76  
Replacing the LCD front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79  
Replacing the webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82  
Replacing the LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84  
Replacing the LCD panel hinge brackets . . . . . . . . . . . . . . . . . . . . . . . . 88  
Replacing the microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90  
Replacing the antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92  
Replacing the LCD assembly lid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94  
Chapter 4: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97  
Diagnosing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98  
System test procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99  
Testing the optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99  
Testing the keyboard or auxiliary input device . . . . . . . . . . . . . 99  
Testing the memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100  
Testing the power system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100  
Testing the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101  
Power-On Self-Test (POST) error message . . . . . . . . . . . . . . . . . . . . . 102  
Index of error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103  
Error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103  
Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103  
No-beep error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105  
Phoenix BIOS beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106  
Symptom-to-FRU error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111  
LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111  
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111  
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Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112  
Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112  
Power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112  
Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113  
Keyboard and touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113  
Intermittent problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114  
Undetermined problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115  
Chapter 5: Connector locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117  
System board layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118  
Top view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118  
Bottom view - Discrete model . . . . . . . . . . . . . . . . . . . . . . . . . 119  
Bottom view - UMA model . . . . . . . . . . . . . . . . . . . . . . . . . . . 120  
Chapter 6: FRU (Field-Replaceable Unit) list . . . . . . . . . . . . . . . . . . . . . .121  
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122  
Exploded diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122  
FRU list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124  
Appendix A: Test compatible components . . . . . . . . . . . . . . . . . . . . . . . 147  
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148  
Microsoft® Windows 7® Compatibility Test . . . . . . . . . . . . . . . . . . . 148  
Appendix B: Online support information. . . . . . . . . . . . . . . . . . . . . . . . . 151  
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Contents  
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CHAPTER1  
System specifications  
• Preface  
• Features  
• System block diagram  
• Hardware specifications and configurations  
1
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CHAPTER 1: System specifications  
Preface  
Conventions  
The following conventions are used in this manual:  
Warning  
Indicates a potential for personal injury.  
Caution  
Indicates a potential loss of data or damage to equipment.  
Important  
Indicates information that is important to know for the proper completion of  
a procedure, choice of an option, or completing a task.  
General information  
Before using this information and the product it supports, read the following general  
information.  
This service guide provides you with all technical information relating to the basic  
configuration decided for Acer’s global product offering. To better fit local market  
requirements and enhance product competitiveness, your regional office may have  
decided to extend the functionality of a machine (such as add-on cards, modems,  
or extra memory capabilities). These localized features are not covered in this  
generic service guide. In such cases, contact your regional offices or the  
responsible personnel/channel to provide you with further technical details.  
When ordering FRU parts: Check the most up-to-date information available on  
your regional web or channel. If, for whatever reason, a part number change is  
made, it may not be noted in this printed service guide.  
Acer-authorized Service Providers: Your Acer office may have a different part  
number code to those given in the FRU list of this printed service guide. You must  
use the list provided by your regional Acer office to order FRU parts for repair  
and service of customer machines.  
2
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Features  
Platform  
•
Processor  
®
•
•
Intel Core i3 Processor: 2310M (2.1 GHz)  
Intel Core i5 Processors: 2410M (2.3 GHz), 2520M (2.5 GHz),  
2540M (2.6 GHz)  
•
Intel Core i7 Processors: 2620M (2.7 GHz), 2630QM (2.0 GHz),  
2720QM (2.2 GHz), 2820QM (2.3 GHz)  
•
•
Core logic: Mobile Intel HM65 Express Chipset  
Wireless  
•
•
•
•
•
•
Foxconn Wirelss LAN Atheros HB95BG (HM) T77H121.10  
Foxconn Wireless LAN Atheros HB97 2x2 BGN (HM)  
Foxconn Wireless LAN Broadcomm 43225 2x2 BGN (HM) T77H103.00  
Liteon Wireless LAN Atheris HB97 2x2 BGN (HM) WN6603AH  
Liteon Wireless LAN Realtek 8192SE BGN WN6603LH (2x2 BGN)  
Lan Intel WLAN TBD Taylor Peak 2x2 AGN  
System memory  
•
•
•
DDR3 SO-DIMM  
Data rate supported: 1066/1333 MT/s  
Maximum memory: 8 GB (using two SO-DIMM modules)  
Display and graphics  
•
•
14.0" WXGA LED LCD panel  
VGA controller:  
•
Discrete model: NVIDIA® N12P-GS or NVIDIA N12P-GV with DDR3-800  
1 GB or 2 GB VRAM with DDR3-800 1 GB or 2 GB VRAM  
•
UMA model: Integrated in the Mobile Intel HM65 Express Chipset  
•
•
•
•
•
•
•
Dual independent display support  
16.7 million colors  
MPEG-2/DVD hardware-assisted capability (acceleration)  
MPEG-2/DVD decoding (for selected models)  
WMV9 (VC-1) support (acceleration)  
WMV9 (VC-1) and H.264 (AVC) decoding (for selected models)  
HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth  
Digital Content Protection) support  
3
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CHAPTER 1: System specifications  
Storage subsystem  
•
•
Industry standard 2.5” SATA hard drive (250–750 GB)  
Optical drive options:  
•
•
Blu-ray Disc™/DVD-Super Multi double-layer drive  
DVD-Super Multi double-layer drive  
•
5-in-1 card reader, supporting Secure Digital™ (SD), MultiMediaCard  
®
(MMC), Memory Stick (MS), Memory Stick PRO™ (MS PRO), xD-Picture  
Card™ (xD)  
Input devices  
•
•
•
86-, 87-, or 91-key keyboard, 2.5 mm (minimum) key travel  
Twelve function keys, four cursor keys, one Windows key  
Multi-touch touchpad pointing device  
®
Audio  
•
•
Two built-in stereo speakers  
Internal analog microphone  
•
•
•
Realtek Audio Codec ALC271X  
Supports Dolby Advanced Audio technology  
MS-Sound compatible  
Communication  
•
•
Integrated webcam  
WLAN: Foxconn Wirelss LAN Atheros HB95BG (HM) T77H121.10, Foxconn  
Wireless LAN Atheros HB97 2x2 BGN (HM), Foxconn Wireless LAN  
Broadcomm 43225 2x2 BGN (HM) T77H103.00, Liteon Wireless LAN Atheris  
HB97 2x2 BGN (HM) WN6603AH, Liteon Wireless LAN Realtek 8192SE  
BGN WN6603LH (2x2 BGN), Lan Intel WLAN TBD Taylor Peak 2x2 AGN  
•
•
WPAN: Foxconn Bluetooth ATH AR3011, BRM 2046 BT 2.1, BRM 2070 BT  
2.1, BRM 2046 BT3.0, BRM 2070 BT 3.0, or ATH BU12 BT 3.0  
LAN: Broadcom BCM57785X  
I/O ports  
•
•
•
•
•
•
•
•
External display (VGA) port  
Microphone in  
Headphone  
HDMI™ port with HDCP support  
USB 2.0 port (two)  
USB 2.0/3.0 port (one)  
Ethernet (RJ45) jack  
DC in jack for AC adapter  
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Security  
•
•
Kensington lock slot  
BIOS-based user, supervisor, and HDD passwords  
Physical specifications  
•
•
Dimensions: 342 x 245 x 37 mm (13.46 × 9.64 × 1.46 in)  
Weight: < 2.28 kg (5.027 lb) (including battery)  
Environmental specifications  
•
Temperature  
•
•
Operating: 32 °F to 90 °F (0 °C to 35 °C)  
Non-operating: -4 °F to 140 °F (-20 °C to 60 °C)  
•
Humidity (non-condensing)  
•
•
Operating: 10% to 90%  
Non-operating: 5% to 95%  
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CHAPTER 1: System specifications  
System block diagram  
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Hardware specifications and  
configurations  
CPU  
Item  
Specification  
■
CPU type  
Intel Core i3 Processor: 2310M (2.1 GHz)  
■
Intel Core i5 Processors: 2410M (2.3 GHz), 2520M (2.5 GHz), 2540M (2.6 GHz)  
■
Intel Core i7 Processors: 2620M (2.7 GHz), 2630QM (2.0 GHz), 2720QM  
(2.2 GHz), 2820QM (2.3 GHz)  
Mobile Intel HM65 Express Chipset  
LGA 1155  
Core logic  
Socket type  
Controllers  
Item  
Controller  
Core logic  
VGA  
Mobile Intel HM65 Express Chipset  
■
Discrete model: NVIDIA® N12P-GS or NVIDIA N12P-GV with DDR3-800 1 GB  
or 2 GB VRAM  
■
UMA model: Integrated in the Mobile Intel HM65 Express Chipset  
LAN  
Broadcom BCM57785X  
USB 2.0  
Bluetooth  
Mobile Intel HM65 Express Chipset  
Foxconn Bluetooth ATH AR3011, BRM 2046 BT 2.1, BRM 2070 BT 2.1, BRM 2046  
BT3.0, BRM 2070 BT 3.0, or ATH BU12 BT 3.0  
■
Wireless LAN  
Foxconn Wirelss LAN Atheros HB95BG (HM) T77H121.10  
■
Foxconn Wireless LAN Atheros HB97 2x2 BGN (HM)  
■
Foxconn Wireless LAN Broadcomm 43225 2x2 BGN (HM) T77H103.00  
■
Liteon Wireless LAN Atheris HB97 2x2 BGN (HM) WN6603AH  
■
Liteon Wireless LAN Realtek 8192SE BGN WN6603LH (2x2 BGN)  
■
Lan Intel WLAN TBD Taylor Peak 2x2 AGN  
Memory card reader  
Audio codec  
Alcor AU6433  
Realtek ALC272  
BIOS  
Item  
Specification  
Phoenix  
1.02  
BIOS vendor  
BIOS version  
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CHAPTER 1: System specifications  
Item  
Specification  
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
Supported protocols  
Legacy BIOS and EFI architecture support  
ACPI 3.0b compliance  
PXE specification version 2.1  
SMBIO Reference specification version 2.5 or later  
USB specification revision 1.1/2.0/3.0  
ASF specification version 2.0 or later  
PCI Express base specification revision 2.1  
PCI BIOS specification revision 2.1  
BIOS Boot specification version 1.01  
Simple boot flag specification version 2.1  
System management bus specification version 2.0  
AHCI support  
Microsoft XP/Vista/Windows 7 logo program  
Microsoft SLP 1.0 support  
Microsoft OA 2.0/2.1 support  
BIOS password control  
Manually set  
Memory  
Item  
Specification  
Memory controller  
Memory size  
Built-in  
0 MB (no on-board memory)  
2 sockets  
SO-DIMM socket  
number  
Supports maximum  
memory size  
8 GB  
Supports SO-DIMM  
type  
DDR3 synchronous DRAM  
Supports data rate  
1066/1333 MT/s  
Supports SO-DIMM  
package  
204-pin SO-DIMM  
Memory module  
combinations  
You can install memory modules in any combination as long as they match the above  
specifications.  
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Hard disk drive  
Item  
Specification  
Models  
Seagate  
Seagate  
Seagate  
Toshiba  
Seagate  
ST9250315AS  
Toshiba  
ST9320310AS  
Toshiba  
ST9500325AS  
Toshiba  
MK6465GSX  
WD  
ST9750423AS  
Toshiba  
MK2565GSX  
HGST  
MK3265GSX  
HGST  
MK5065GSX  
HGST  
WD6400BPVT-  
22HXZT1  
MK7559GSX  
HGST  
HTS545025B9  
A300  
HTS545032B9  
A300/HTS5432  
32A7A384  
WD  
HTS545050B9  
A300  
HTS547575A9  
E384  
WD  
WD  
WD  
WD2500BPVT-  
22ZEST0  
WD5000BPVT-  
22HXZT1  
WD7500BPVT-  
22HXZT1  
WD3200BPVT-  
22ZEST0  
Capacity (MB) 250000  
320000  
512  
500000  
512  
640000  
512  
750000  
512  
Bytes per  
sector  
512  
Data heads  
Drive Format  
Disks  
4
4
4
4
4
2
2
2
2
2
Spindlespeed 5400  
(RPM)  
5400  
5400  
5400  
5400  
Performance Specifications  
Buffer size  
(MB)  
8
8
8
8
8
Interface  
SATA  
SATA  
SATA  
SATA  
SATA  
3
Max. media  
transfer rate  
(disk-buffer,  
Mbytes/s)  
100 MB/s  
3.0 GB/s  
3.0 GB/s  
3.0 GB/s  
3.0 GB/s  
DC Power Requirements  
Voltage  
tolerance  
5V (DC) ± 5%  
5V (DC) ± 5%  
5V (DC) ± 5%  
5V (DC) ± 5%  
5V (DC) ± 5%  
Optical drive  
Item  
Specification  
Models  
HLDS Super-Multi Drive GT32N/GT34N  
HLDS BD Combo CT30N  
Panasonic Super-Multi Drive UJ890A/UJ8A0 Panasonic UJ141AL  
Pioneer Super-Multi Drive DVR-TD10RS  
PLDS Super-Multi Drive DS-8A5SH  
Sony Super-Multi Drive AD-7585H  
Toshiba Super-Multi Drive TS-L633F  
Pioneer BD Combo BDC-TD03RS  
PLDS BD Combo DS-4E1S/DS-6E2SH  
Sony BD Combo 4X BC-5540H  
Panasonic BD RW UJ240A/UJ240AF  
Performance Specification  
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CHAPTER 1: System specifications  
Item  
Specification  
Transfer rate  
(KB/sec)  
Sustained:  
Sustained:  
■
■
with CD: Max 3.6Mbytes/sec  
with CD: Max 3.6Mbytes/sec  
with DVD: Max 10.8Mbytes/sec  
with BD: Max 11Mbytes/sec  
■
■
■
with DVD: Max 10.08Mbytes/sec  
■
■
Buffer Memory 2MB  
for CD/DVD: 2MB  
for BD: 4.5MB  
Interface  
SATA  
Applicable  
disc format  
CD: CD-DA, CD-ROM, CD-ROM XA, Photo CD (multi-session), Video CD, Cd-Extra (CD+),  
CD-text  
DVD: DVD-VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB) DVD-R DL, DVD-RW, DVD-RAM,  
DVD+R, DVD+R DL, DVD+RW  
CD:  
CD-DA (Red Book) - Standard Audio CD & CD-TEXT  
CD-ROM (Yellow Book Mode1 & 2) - Standard Data  
CD-ROM XA (Mode2 Form1 & 2) - Photo CD, Multi-Session  
CD-I (Green Book, Mode2 Form1 & 2, Ready, Bridge)  
CD-Extra/ CD-Plus (Blue Book) - Audio & Text/Video  
Video-CD (White Book) - MPEG1 Video  
CD-R (Orange Book Part)  
CD-RW & HSRW (Orange Book Part Volume1 & Volume 2  
Super Audio CD (SACD) Hybrid type  
US & US+ RW  
DVD:  
DVD-ROM (Book 1.02), DVD-Dual  
DVD-Video (Book 1.1)  
DVD-R (Book 1.0, 3.9G)  
DVD-R (Book 2.0, 4.7G) - General & Authoring  
DVD+R (Version 1.0)  
DVD+RW  
DVD-RW (Non CPRM & CPRM)  
DVD°”R Dual  
Blu-Ray:  
BD-R, BD-R DL, BD-RE, BD-RE DL  
Loading  
mechanism  
Load: Manual  
Release: (a) Electrical (Release Button), (b) ATAPI command, (c) Emergency  
Power Requirement  
Input Voltage  
5 V ± 5% (Operating)  
5 V ± 5% (Operating)  
LCD  
Item  
Specification  
■
Vendor  
AUO  
■
CMI  
■
LG  
Samsung  
■
Screen diagonal (mm)  
14 inches  
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Item  
Specification  
■
■
■
■
■
■
■
■
Resolution support (pixels)  
2560 x 1600  
1900x1200  
1366 x 768  
1360 x 768  
1280 x 768  
1280 x 720  
1024 x 768  
800 x 600  
Pixel pitch  
0.226  
Pixel arrangement  
Display mode  
R.G.B. Vertical Stripe  
Typical white luminance  
(brightness)  
220 nits  
Luminance uniformity  
Contrast ratio  
1.25 max.  
400:1, 500:1 or 650:1  
Response time (msec)  
Nominal input voltage VDD  
8
+3.3V  
Viewing angle (degree)  
Horizontal: Right/Left  
Vertical: Upper/Lower  
45/45  
20/45  
Temperature range(C)  
Operating  
Storage (shipping)  
0 to +50  
-40 to +60  
Keyboard  
Item  
Specification  
Nuvoton NPCE795P  
Keyboard controller  
Total number of keypads 86/87/91-key  
Windows logo key  
Yes  
Internal & external  
keyboard work  
simultaneously  
Plug USB keyboard to the USB port directly  
Pointing device  
Item  
Type  
Specification  
■
Synaptics TM1465-001 Touchpad  
■
ALPS KGDFF0508A Touchpad  
Buttons  
Left/Right  
11  
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CHAPTER 1: System specifications  
Memory card reader  
Item  
Specification  
Alcor AU6433  
Controller  
Cards supported  
Compliancy  
Support 5-in-1 card reader (MMC, MS, MS-pro, SD, and xD)  
■
Complies to SDIO Host Interface Specification Rev 1.0  
■
Supports MMC, MMCplus, SD Memory, and SDIO cards  
■
SDIO Version 1.10 compliant with High-Speed Mode  
■
SD Host Interface Specification v1.0  
■
SD Host Interface Specification v2.0  
■
SD HC (High Capacity SD memory card)  
■
Supports SD memory card, with CPRM security  
■
Complies to MultiMediaCard™ Version 4.0  
■
Supports Memory Stick™ and MS PRO media cards  
■
Supports xD-Picture™ card and SmartMedia™ cards  
Audio  
Item  
Specification  
Realtek ALC271X_VB3  
Built-in  
Audio codec  
Audio onboard or  
optional  
Mono or stereo  
Resolution  
Stereo  
24-bit DAC and ADC  
HD Audio  
Compatibility  
Sampling rate  
Internal microphone  
192 kHz maximum sample rate  
Internal  
speaker/quantity  
2 speakers  
Wired LAN  
Item  
Specification  
Broadcom BCM57785X  
10/100/1000 Mbps  
RJ45  
LAN chipset  
Supports LAN protocol  
LAN connector type  
LAN connector location  
Features  
Left side  
■
Integrated 10/10/1000 BASE-T transceiver  
■
PCI v2.2 compliant  
■
Wake on LAN support meeting ACPI requirements  
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Bluetooth  
Item  
Specification  
■
Chipset  
Foxconn Bluetooth ATH AR3011  
■
■
■
■
■
Foxconn Bluetooth BRM 2046 BT 2.1  
Foxconn Bluetooth BRM 2070 BT 2.1  
Foxconn Bluetooth BRM 2046 BT3.0  
Foxconn Bluetooth BRM 2070 BT 3.0  
Foxconn Bluetooth ATH BU12 BT 3.0  
Data throughput  
Protocol  
2.1 Mbit/s  
Bluetooth 2.1/3.0  
Interface  
USB (board level)  
Wireless via Bluetooth protocols  
Connector type  
Wireless LAN  
Item  
Specification  
■
Chipset  
Foxconn Wirelss LAN Atheros HB95BG (HM) T77H121.10  
■
Foxconn Wireless LAN Atheros HB97 2x2 BGN (HM)  
■
Foxconn Wireless LAN Broadcomm 43225 2x2 BGN (HM) T77H103.00  
■
Liteon Wireless LAN Atheris HB97 2x2 BGN (HM) WN6603AH  
■
Liteon Wireless LAN Realtek 8192SE BGN WN6603LH (2x2 BGN)  
■
Lan Intel WLAN TBD Taylor Peak 2x2 AGN  
Data throughput  
Protocol  
11~54 Mbps, up to 270 Mbps for Draft-N  
■
IEEE 802.11a  
IEEE 802.11b  
■
■
IEEE 802.11g  
Interface  
PCI bus (mini PCI socket for wireless module)  
USB  
Item  
Specification  
Chipset  
Mobile Intel HM65 Express Chipset  
USB compliancy level  
OHCI  
2.0  
USB 3.0 host controller  
3
Number of USB ports  
Location  
■
One on the right side  
Two on the left side  
■
13  
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CHAPTER 1: System specifications  
Buttons/Indicators/Ports  
Item  
Specification  
■
Buttons  
Indicators  
Power button  
■
■
■
■
Bluetooth/Wireless network  
Hard drive  
Battery charge  
Power  
■
■
■
■
■
■
■
■
Ports  
USB (three)  
External display (VGA) port  
Ethernet (RJ45)  
Headphone/SPDIF Audio Out  
Microphone in  
DC in jack for AC adapter  
5-in-1 card reader (SD™, MMC, MS, MS PRO, xD)  
HDMI™ port with HDCP support  
Camera  
Item  
Specification  
Model  
Chicony 1.3M CH9665SN, CH_6A1_SP  
Liteon 1.3M LT9665AL/LT6AASP, LT6AASP( 09P2BF127), LT_6A1_SP  
Suyin 1.3M SY9665SN, SY_6A1_SP  
Interface  
Resolution  
LED  
USB 2.0  
1.3 MP (1280 x800)  
Fans  
CPU temperature (° C)  
Fan speed (rpm)  
0-3000  
Acoustic level (dBA)  
45-50  
55-66  
68-74  
78-83  
86-91  
29  
33  
38  
40  
40  
0-3300  
3300-3800  
3800-4100  
4100-4800  
Throttling 50%: % is controlled by operating system. Temperature point is 95 °C. OS shut down at 100 °C; H/W  
shut down at 105 °C  
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Battery  
Item  
Specification  
■
Vendor  
LGC  
■
Panasonic  
■
Samsung  
■
Sanyo  
■
Sony  
■
Simplo  
Type  
Li-ion  
4400mAH  
6
Pack capacity  
Number of battery cell  
Package configuration  
Normal voltage  
Charge voltage  
3 cells in series, 2 series in parallel  
11.1V  
12.6V (max)  
Power supply  
Item  
Specification  
■
Vendor  
Chicony  
■
Delta  
■
Liteon  
Hipro  
■
Input rating  
90V AC to 264V AC, 47Hz to 63Hz  
1.7A (max)  
Maximum input AC  
current  
Output rating  
19V DC, 3.42A, 65W  
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CHAPTER 1: System specifications  
Power savings  
ACPI mode  
Power Management  
Mech. Off (G3)  
Soft Off (G2/S5)  
Working (G0/S0)  
All devices in the notebook are turned off completely.  
OS initiated shutdown. All devices in the notebook are turned off completely.  
Individual devices such as the CPU and hard disc may be power managed in this  
state.  
■
Suspend to RAM (S3)  
CPU set power down  
■
VGA suspend  
■
PCMCIA suspend  
■
Audio power down  
■
Hard drive power down  
■
Optical drive power down  
■
Super I/O low power mode  
Save to Disk (S4)  
Also called Hibernation mode. System saves all system states and data onto the  
disc prior to powering off the whole system.  
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CHAPTER2  
System utilities  
• BIOS setup utility  
• BIOS recovery  
• Clearing a BIOS password  
• Unlocking the hard drive  
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CHAPTER 2: System utilities  
BIOS setup utility  
The BIOS setup utility is a hardware configuration program built into the notebook’s  
BIOS (Basic Input/Output System). The notebook was shipped already properly  
configured and optimized. However, if the user encounters configuration problems,  
you may need to run Setup.  
To run the BIOS Setup Utility:  
1
Turn on the notebook.  
If the computer is already turned on, save your data and close all open  
applications, then restart the computer.  
2
Press F2 when the Press <F2> to enter Setup prompt appears on the bottom  
of the screen.  
Use the left and right arrow keys to move between selections on the menu  
bar.  
Phoenix SecureCore Tiano Setup  
Information  
Main  
Security  
Boot  
Exit  
CPU Type:  
Intel (R) Core (TM) i7-2720QM CPU  
@
2.20GHz  
CPU Speed:  
2.20GHz  
IDE0 Model Name:  
IDE0 Serial Number:  
ATAPI Model Name:  
System BIOS Version:  
VGA BIOS Version:  
KBC Version:  
TOSHIBA MK6465  
90JAC2YBT  
Optiarc BD ROM  
V1.02  
2080  
1.00  
Serial Number:  
Asset Tag Number:  
Product Name:  
XXXXXXXXXXXXXXXXXXXXXXX  
Base Board Asset Tag  
XXXXXXXX  
Manufacturer Name:  
UUID:  
XXXXXXX  
XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXX  
F1 Help  
Esc Exit  
Select Item  
Select Menu  
F5/F6  
Enter  
Change Values  
Select Sub-Menu  
F9  
Setup Defaults  
F10 Save and Exit  
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Navigating the BIOS setup utility  
Use the keys listed in the legend bar on the bottom of the Setup screen to work  
your way through the various menu and submenu screens.  
To use the BIOS setup utility:  
•
•
•
•
To choose a menu, use the left and right arrow keys.  
To choose an item, use the up and down arrow keys.  
To change the value of a parameter, press F5 or F6.  
A plus sign (+) indicates the item has sub-items. Press ENTER to expand this  
item.  
•
•
1
To load default settings, press F9.  
To save changes made and close the utility, press F10.  
Press ESC while you are in any of the menu screen to display the Exit menu.  
Important  
• You can change the value of a parameter if it is enclosed in  
square brackets.  
• Navigation keys for a particular menu are shown on the bottom  
of the screen. Help for parameters are found in the Item Specific  
Help part of the screen. Read this information carefully when  
making changes to parameter values.  
• The screenshots used in this section are for illustration only. The  
values displayed may not be the same as those in your computer.  
BIOS setup utility menus  
The Setup utility has five menus for configuring the various system functions.  
These include: Information, Main, Security, Boot, and Exit.  
Important  
• The screenshots used in this section are for illustration only. The  
values displayed may not be the same as those in your computer.  
Actual screen information varies by model, installed features, and  
location.  
• In the descriptive table following each of the screenshot, settings  
in boldface are the default settings.  
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CHAPTER 2: System utilities  
Information  
The Information menu displays a summary of your computer hardware information.  
These information are necessary for troubleshooting and may be required when  
asking for technical support.  
Phoenix SecureCore Tiano Setup  
Information  
Main  
Security  
Boot  
Exit  
CPU Type:  
Intel (R) Core (TM) i7-2720QM CPU  
@
2.20GHz  
CPU Speed:  
2.20GHz  
IDE0 Model Name:  
IDE0 Serial Number:  
ATAPI Model Name:  
System BIOS Version:  
VGA BIOS Version:  
KBC Version:  
TOSHIBA MK6465  
90JAC2YBT  
Optiarc BD ROM  
V1.02  
2080  
1.00  
Serial Number:  
Asset Tag Number:  
Product Name:  
XXXXXXXXXXXXXXXXXXXXXXX  
Base Board Asset Tag  
XXXXXXXX  
Manufacturer Name:  
UUID:  
XXXXXXX  
XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXX  
F1 Help  
Esc Exit  
Select Item  
Select Menu  
F5/F6  
Enter  
Change Values  
Select Sub-Menu  
F9  
Setup Defaults  
F10 Save and Exit  
Parameter  
Description  
CPU Type  
Displays the processor model and speed.  
Displays the processor speed.  
CPU Speed  
IDE0 Model Name  
Displays the model name of the hard drive installed on the  
primary IDE master.  
IDE0 Serial Number  
Displays the serial number of the hard drive installed on the  
primary IDE master.  
ATAPI Model Name  
Displays the model name of the installed optical drive.  
Displays system BIOS version.  
System BIOS  
Version  
VGA BIOS Version  
KBC Version  
Displays the VGA firmware version.  
Displays the keyboard controller version.  
Displays the system serial number.  
Serial Number  
Asset Tag Number  
Product Name  
Manufacturer Name  
UUID  
Displays the system asset tag number  
Displays the official model name of the computer.  
Displays the name of the computer manufacturer.  
Displays the computer’s UUID (universally unique identifier).  
UUID is an identifier standard used in software construction,  
standardized by the Open Software Foundation (OSF) as part  
of the Distributed Computing Environment (DCE).  
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Main  
Use the Main menu to set the system time and date, and other basic options.  
Phoenix SecureCore Tiano Setup  
Information  
Main  
Security  
Boot  
Exit  
Item Specific Help  
System Time:  
System Date:  
[10:05:48]  
[11/17/2010]  
View or set the system  
time.  
Total Memory:  
Video Memory:  
8192 MB  
2048 MB  
Quiet Boot:  
[Enabled]  
[Enabled]  
[Disabled]  
[Enabled]  
[AHCI Mode]  
Network Boot:  
F12 Boot Menu:  
D2D Recovery:  
SATA Mode:  
F1 Help  
Esc Exit  
Select Item  
Select Menu  
F5/F6  
Enter  
Change Values  
F9  
Setup Defaults  
Select  
Sub-Menu  
F10 Save and Exit  
Parameter  
Description  
Format/Options  
System Time  
System Date  
Displays the system time. The time is  
expressed in a 24-hour format.  
HH:MM:SS  
(hour:minute:second)  
Displays the system date.  
MM/DD/YYYY  
(month/day/year)  
Total Memory  
Video Memory  
Quiet Boot  
Displays the size of system memory detected during boot-up.  
Displays the size of video memory detected during boot-up.  
Enables or disables the Quiet Boot  
function.  
Disabled  
Enabled  
When enabled, BIOS setup is in graphical  
mode and displays only the computer  
brand logo during POST and while booting.  
When disabled, BIOS setup is in  
conventional text mode and displays the  
system Summary Screen.  
Network Boot  
When enabled, a remote host with  
appropriate boot image can boot this  
computer. (only works with an Ethernet  
device.)  
Disabled  
Enabled  
F12 Boot Menu  
Enables or disables the Boot menu during  
POST.  
Disabled  
Enabled  
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CHAPTER 2: System utilities  
Parameter  
Description  
Format/Options  
D2D Recovery  
Enables or disables the D2D Recovery  
function. This function allows the user to  
create a hidden partition on the hard drive  
to store the operation system. User can  
then use this partition to restore the system  
to factory defaults by pressing the Alt+F10  
keys during system boot-up.  
Disabled  
Enabled  
SATA Mode  
Select the SATA controller operating mode.  
AHCI Mode  
When set to AHCI (Advanced Host  
Controller Interface), the SATA controller  
enables its AHCI and RAID features when  
the computer boots up.  
IDE  
When set to IDE, the SATA controller  
disables its AHCI and RAID functions when  
the computer boots up.  
Note: If you do not intend to use the AHCI  
or RAID features set this parameter to IDE  
to speed up the boot-up time.  
Security  
Use the Security menu option to set system passwords to protect your computer  
from unauthorized use.  
Phoenix SecureCore Tiano Setup  
Information  
Main  
Security  
Boot  
Exit  
Item Specific Help  
Clear  
Clear  
Clear  
Supervisor Password Is:  
User Password Is:  
HDD Password Is:  
Set or clear the  
Supervisor account’s  
password.  
[Enter]  
[Enter]  
[Enter]  
Set Supervisor Password  
Set User Password  
Set HDD Password  
[Disabled]  
Password on Boot:  
F1 Help  
Esc Exit  
Select Item  
Select Menu  
F5/F6  
Enter  
Change Values  
F9  
Setup Defaults  
Select  
Sub-Menu  
F10 Save and Exit  
.
Parameter  
Description  
Option  
Supervisor  
Password Is  
Displays the supervisor password status.  
Clear  
Set  
User Password Is  
Displays the user password status.  
Clear  
Set  
HDD Password Is  
Displays the hard drive password status.  
Clear  
Set  
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Parameter  
Description  
Option  
Set Supervisor  
Password  
Press Enter to set a supervisor password. When set, this password  
will allow the user to access and change all settings in the Setup  
Utility.  
Set User Password Press Enter to set a user password. When set, this password will  
restrict a user’s access to the Setup menus. Only the following  
menus will be accessible:  
• System Time and System Date  
• All Exit menu options excluding Load Setup Defaults  
Note: A supervisor password must first be set before creating a  
user password.  
If Password on Boot is enabled, the user must enter the user  
password each time the notebook is turned on or wakes from  
Sleep.  
Set HDD  
Password  
Press Enter to set password for accessing the hard disk drive  
(HDD) password. It will be required during boot-up or when waking  
from hibernation mode.  
Password on Boot  
Referred to as the power-on password. When  
enabled, the user or supervisor password will be  
required to boot up the system.  
Disabled  
Enabled  
Note: A supervisor password must first be set  
before creating a user password.  
Caution  
When you are prompted to enter a password, you have three tries  
before the system halts. Don’t forget your password.  
Setting a password  
Note the following reminders before you define a system password:  
•
•
•
The maximum length of password contains 8 alphanumeric characters.  
System passwords are case-insensitive.  
When typing the password, only shaded blocks representing each typed  
character are visible.  
To set a supervisor password:  
1
Press or to highlight Set Supervisor Password, then press Enter.  
The Set Supervisor Password box opens.  
2
Type a password, then press Enter.  
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3
Retype the password to verify the first entry, then press Enter.  
You will be prompted to save the new password.  
Press Enter.  
4
5
Press F10 to save the password and close the Setup Utility or you can  
proceed to setting a user password.  
To set a user password:  
1
Press or to highlight Set User Password, then press Enter.  
The Set User Password box opens.  
2
3
Type a password, then press Enter.  
Retype the password to verify the first entry, then press Enter.  
You will be prompted to save the new password.  
Press Enter.  
4
5
Press F10 to save the password and close the Setup Utility.  
Changing a password  
To change a password:  
1
Press or to highlight the Set Supervisor Password or Set User Password  
field, then press Enter.  
The Set Supervisor Password or Set User Password box opens.  
2
3
4
Type the current password, then press Enter.  
Type a new password, then press Enter.  
Retype the new password to verify the first entry, then press Enter.  
You will be prompted to save the new password.  
Press Enter.  
5
6
Press F10 to save the password and close the Setup Utility or you can  
proceed to setting a user password.  
24  
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Removing a password  
To remove a password:  
1
Press or to highlight the Set Supervisor Password or Set User Password  
field, then press Enter.  
The Set Supervisor Password or Set User Password box opens.  
2
3
Type the current password, then press Enter.  
Press Enter twice without entering anything in the new and confirm password  
fields.  
You will be prompted to confirm the password removal.  
4
5
Press Enter.  
Press F10 to save the password and close the Setup Utility or you can  
proceed to setting a user password.  
Resetting a password  
If you have forgotten the user password, the computer will continue to function  
normally but you will have limited access to the Setup utility.  
If you have enabled the Password on Boot field and you forget the supervisor  
password, you will not be able to boot up the computer. The same thing applies  
if you forget the HDD password.  
To clear a lost BIOS password (user or supervisor password) you need to short  
the clear password hardware gap located on the system board. Go to page 30  
for instructions.  
To regain access to your computer if you lose the HDD password, you need to  
generate a master password and unlock your hard drive. Go to page 31 for  
instructions.  
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CHAPTER 2: System utilities  
Boot  
Use the Boot menu to set the preferred drive sequence in which the Setup utility  
attempts to boot the operating system.  
Phoenix SecureCore Tiano Setup  
Information  
Main  
Security  
Boot  
Exit  
Item Specific Help  
Boot Priority Order  
1: IDE 0: TOSHIBA MK6465GSX  
2: IDE CD/DVD: Optiarc BD ROM BC-5540H  
3: Network Boot: BRCM MBA Slot 0400 v14.4.3  
4: USB HDD:  
Use  
select  
<
>
a
or  
<
>
to  
device, then  
press <F6> to move it  
up the list, or <F5>  
to move it down the  
list. Press <Esc> to  
escape the menu.  
5: USB FDD:  
6: USB CD/DVD:  
F1 Help  
Esc Exit  
Select Item  
Select Menu  
F5/F6  
Enter  
Change Values  
Select Sub-Menu  
F9  
Setup Defaults  
F10 Save and Exit  
To set boot drive sequence:  
1
2
3
Press or to highlight a bootable device.  
Press F5 or F6 to move the selected device up or down the boot sequence.  
Press F10 to save the changes you made and close the Setup utility.  
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Exit  
The Exit menu screen lists options for quitting from the Setup Utility.  
Phoenix SecureCore Tiano Setup  
Information  
Main  
Security  
Boot  
Exit  
Item Specific Help  
Exit Saving Changes  
Exit Discarding Changes  
Load Setup Defaults  
Discard Changes  
Equal to F10, save all  
changes of all menus,  
then exit setup configure  
driver. Finally resets the  
system automatically.  
Save Changes  
F1 Help  
Esc Exit  
Select Item  
Select Menu  
F5/F6  
Enter  
Change Values  
F9  
Setup Defaults  
Select  
Sub-Menu  
F10 Save and Exit  
Option  
Description  
Exit Saving Changes  
Saves changes made and closes the Setup utility. Keyboard  
shortcut: F10  
Exit Discarding  
Changes  
Discards changes made and closes the Setup utility.  
Load Setup Defaults  
Discard Changes  
Save Changes  
Loads the factory-default settings for all Setup parameters.  
Keyboard shortcut: F9  
Discards all changes made to the Setup utility and loads  
previous configuration settings.  
Saves all changes made to the Setup utility.  
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CHAPTER 2: System utilities  
BIOS recovery  
An interruption during a BIOS flash procedure (e.g. a power outage) can corrupt  
the BIOS code, which will cause the system to go into an unbootable state. You  
need to access and execute the boot block program to reboot the computer and  
recover the regular BIOS code.  
Caution  
Observe the following when performing a BIOS recovery:  
• Make sure the battery pack is installed to the system and that  
the computer is connected to a UPS unit during the BIOS  
recovery and BIOS flash procedures.  
• The BIOS crisis recovery disk should be prepared in a computer  
running the Windows XP or Windows Vista OS.  
Creating the Crisis Recovery disk  
To create the Crisis Recovery disk:  
1
Prepare a removable USB storage device with a capacity size greater than  
10 MB.  
Note that all data on the USB storage device will be cleared during the  
creation of the crisis disk.  
2
3
Set up a computer running the Windows XP or Windows Vista OS and plug  
in the USB storage device into an available USB port.  
Use the text editor to create a file named startup.nsh with the following  
contents.  
fs0:  
PFlash.efi/bb1/silent/sv/sd JV40009j.fd (where JV40009j.fd is the new BIOS  
image file)  
4
5
Copy the startup.nsh file and the following folder and files to the USB storage  
device.  
–
–
–
–
–
EFI folder  
BIOS.cap  
PFlash.efi  
CrisisRevocery.efi  
BIOS image file  
Eject and reconnect the USB storage device, and make sure the files are  
saved to the device.  
Performing a BIOS recovery  
To perform a BIOS recovery:  
1
2
Shut down the BIOS failed-computer.  
Connect the USB storage device containing the Crisis Recovery disk files  
to the failed computer.  
3
Press and hold the Fn+Esc keys (this is the BIOS recovery hotkey), then  
press the power button.  
The BIOS recovery process begins. When the process is complete the  
computer will automatically reboot.  
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4
5
Disconnect the USB storage device from the computer.  
Perform a BIOS flash procedure to update the BIOS firmware.  
Running the Flash utility:  
To run the Flash utility:  
1
2
Rename the BIOS file as “XXXXXXX.FD”.  
Copy the “XXXXXXX.FD” file to a bootable USB device containing the Crisis  
Recovery disk files.  
3
4
Turn off the computer.  
Insert the USB device containing the renamed BIOS file and the Crisis  
Recovery disk files to any USB port.  
5
6
Press and hold the Fn+Esc keys (this is the BIOS recovery hotkey), then  
press the power button.  
Release the Fn+Esc keys after POST.  
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CHAPTER 2: System utilities  
Clearing a BIOS password  
To clear a lost BIOS password (user or supervisor password) you need to short  
the clear password hardware gap (G2201) located on the system board.  
Gap  
Default setting  
Function  
G2201  
Open (normal)  
Short to clear the user and supervisor  
passwords.  
To clear a BIOS password:  
1
2
3
4
Turn off the notebook and unplug all the peripherals connected to it.  
Complete the steps in “Removing the battery” on page 38.  
Complete the steps in “Removing the bay cover” on page 39.  
Remove the wireless card by performing steps 3 – 7 of the “Replacing the  
wireless card” on page 43.  
5
6
Locate the G2201 gap.  
Use an electrical conductivity tool to short the two contacts on the hardware  
gap together.  
7
While resting the tool on the two contacts, plug one end of the AC adapter  
into the DC power jack and plug one end to an electrical outlet.  
8
9
Press the power button to turn on the system.  
After the POST, remove the tool from the hardware gap.  
10 Reinstall the battery pack, and the bay cover.  
11 Turn on the notebook and press F2 during bootup to access the Setup utility.  
12 Press F9 to load the system defaults.  
13 Press F10 to save the changes you made and close the Setup utility.  
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Unlocking the hard drive  
To regain access to your computer if you lose the HDD password, you need to  
generate a master password and unlock the hard drive.  
To unlock a hard drive:  
1
2
Open the computer in a DOS environment.  
Type the following command:  
A\> unlock6 XXXXX 00 (where XXXXX is the HDD password error code)  
Press Enter to display the command options.  
Select option 2 (upper case ASCII code), then press Enter.  
Write down the generated master password.  
Reboot the computer.  
3
4
5
6
7
In the HDD password prompt, type the master password generated in step 5,  
then press Enter.  
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CHAPTER 2: System utilities  
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CHAPTER3  
Replacing notebook components  
• Preventing static electricity  
• Replacing the USB board  
discharge  
• Replacing the Bluetooth  
• Preparing the work space  
• Required tools  
module  
• Replacing the system board  
• Preparing the notebook  
• Removing the battery  
• Replacing the hard drive  
• Replacing the wireless card  
• Replacing the cooling  
assembly  
• Replacing the processor  
• Replacing the LCD panel  
assembly  
• Adding or replacing memory  
• Replacing the LCD front panel  
• Replacing the webcam  
• Replacing the LCD panel  
modules  
• Replacing the optical drive  
• Replacing the palm rest  
module  
• Replacing the LCD panel  
hinge brackets  
• Replacing the touchpad board  
• Replacing the keyboard  
• Replacing the speakers  
• Replacing the microphone  
• Replacing the antennas  
• Replacing the LCD assembly  
• Replacing the power button  
lid  
board  
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CHAPTER 3: Replacing notebook components  
Preventing static electricity discharge  
Warning  
To avoid exposure to dangerous electrical voltages and moving  
parts, turn off your notebook, remove the battery, and unplug the  
power cord and network cable before opening the case.  
Warning  
To prevent risk of electric shock, do not insert any object into the  
vent holes of the notebook.  
Important  
Before performing maintenance on the notebook, you should read  
and understand the information in this section.  
The components inside your notebook are extremely sensitive to static electricity,  
also known as electrostatic discharge (ESD).  
Before performing maintenance on the notebook, follow these guidelines:  
•
Avoid static-causing surfaces such as carpeted floors, plastic, and packing  
foam.  
•
Remove components from their antistatic bags only when you are ready to  
use them. Do not lay components on the outside of antistatic bags because  
only the inside of the bags provide electrostatic protection.  
•
•
•
Always hold components by their edges. Avoid touching the edge  
connectors. Never slide components over any surface.  
Wear a grounding wrist strap (available at most electronics stores) and attach  
it to a bare metal part of your workbench or other grounded connection.  
Touch a bare metal surface on your workbench or other grounded object.  
Tape  
Some of the procedures in this guide involve removing tape that secures cables  
or components. Two types of tape are used in this notebook:  
•
•
Mylar, non-conductive tape is typically transparent, with a red or brown tint.  
Conductive tape is typically grey or silver in color.  
If the existing tape cannot be reused, replace it with the same type. Make sure  
the replacement tape is of the non-ESD generating kind. Do not use cellophane  
tape.  
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Preparing the work space  
Before performing maintenance on the notebook, make sure that your work space  
and the notebook are correctly prepared.  
•
•
•
•
Wear a grounding (ESD) wrist strap, and use a grounded or dissipative work  
mat.  
Use a sturdy table. Make sure that the table top is wide enough to hold each  
component as you remove it.  
Ensure that clear lighting condition is available to make part identification  
easier.  
Keep your work surface free from clutter and debris that may damage  
components.  
•
•
Use a magnetized screwdriver for removing screws.  
When removing components that are attached to the notebook by a cable,  
unplug the cable before removing the screws, when possible, to avoid  
damaging the cable.  
•
•
As you remove components and screws, lay them toward the rear of your  
work surface (behind the notebook) or far enough to the side that your arms  
will not accidentally brush them onto the floor.  
To help keep track of screws, try the following:  
–
–
Place each component’s screws in their own section of a parts sorter.  
Place each component’s screws next to the component on your work  
surface.  
–
–
Print the first page of each task, then place the page toward the rear of  
your work surface. As you remove screws, place the screws in their  
respective section on the page.  
After loosening screws that are deeply recessed in a hole (for example,  
on the bottom of the base assembly), you can leave the screws in the  
holes if you place small pieces of masking tape over the hole openings.  
When reassembling the component, just remove the tape and tighten  
the screws.  
–
When you place flat-headed screws on the work surface, stand them  
on their heads to prevent the screws from rolling off the table.  
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CHAPTER 3: Replacing notebook components  
Required tools  
To disassemble the notebook, you need the following tools:  
•
Wrist grounding strap (for ESD prevention)  
•
•
Conductive mat (for ESD prevention)  
Flat screwdriver  
v
v
•
•
Phillips screwdriver  
v
Non-marring plastic scribe  
v
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Preparing the notebook  
To prepare the notebook for maintenance:  
1
2
3
4
Make sure that the optical disc drive is empty.  
Turn off the notebook.  
Close the LCD panel.  
Disconnect the AC adapter.  
5
6
Disconnect the network cable and all peripheral devices connected to the  
notebook.  
Make sure there is no memory card on the card reader slot. To remove a  
memory card:  
a
Push against the card, as if you were pushing it further into the slot,  
letting the card spring out  
b
Pull the memory card out of its slot.  
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CHAPTER 3: Replacing notebook components  
Removing the battery  
To remove the battery:  
1
2
3
Turn the notebook over so the base is facing up.  
Slide the battery release latch.  
Remove the battery out of the notebook.  
Note  
The battery is highlighted with a yellow rectangle in the above  
image. Follow local regulations for battery disposal.  
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Removing the bay cover  
To remove or replace components located on the lower bay, you need to remove  
the bay cover first.  
Tools you need to complete this task:  
Non-marring plastic scribe  
Phillips #0 screwdriver  
Screws removed during this task:  
•
3 black M2.5×6 (bay cover)  
To remove the bay cover:  
1
2
3
Complete the steps in “Preparing the notebook” on page 37.  
Turn the notebook over so the base is facing up.  
Remove the bay cover screws.  
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CHAPTER 3: Replacing notebook components  
4
Insert a non-marring plastic scribe on the cover’s notch to release the cover  
from the computer, and then remove the cover.  
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Replacing the hard drive  
Tools you need to complete this task:  
Non-marring plastic scribe  
Phillips #0 screwdriver  
Screws removed during this task:  
•
•
•
3 black M2.5×6 (bay cover)  
1 black M2×3 (hard drive)  
2 chrome M3×4 (hard drive bracket)  
To replace the hard drive:  
1
2
3
Complete the steps in “Preparing the notebook” on page 37.  
Complete the steps in “Removing the bay cover” on page 39.  
Remove the hard drive screw.  
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CHAPTER 3: Replacing notebook components  
4
Grasp the black mylar tab and use it to disengage the hard drive from its  
connector, and then remove the drive from its compartment.  
5
6
If your new hard drive already includes the hard drive bracket, go to step 8.  
If you need to use the bracket from the old hard drive, go to step 6.  
Remove the screws that secure the hard drive bracket, and then detach the  
drive from the bracket.  
7
8
9
Place the bracket on the new drive and secure it with the two screws  
removed in step 6.  
Slide the new hard drive into the hard drive compartment and make sure  
it’s properly engaged to the SATA1 connector.  
Secure the new drive to the base with the screw removed in step 6.  
10 Reinstall the bay cover.  
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Replacing the wireless card  
Tools you need to complete this task:  
Non-marring plastic scribe  
Phillips #0 screwdriver  
Screws removed during this task:  
•
•
3 black M2.5×6 (bay cover)  
1 black M2×3 (wireless card)  
To replace the wireless card:  
1
2
3
4
Complete the steps in “Preparing the notebook” on page 37.  
Complete the steps in “Removing the bay cover” on page 39.  
Detach the barcode sticker.  
Unplug the antenna cables. Note which color cable corresponds to each of  
the connectors.  
Important  
The number of antenna cables varies depending on the type  
of wireless card installed on the notebook. IEEE 802.11n  
cards typically have three antenna cables. Other types of  
wireless cards usually have only two antenna cables.  
5
Move the antenna cables away from the wireless card screw.  
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CHAPTER 3: Replacing notebook components  
6
Remove the screw securing the wireless card.  
7
Pull the card out of the slot.  
8
9
Insert the new wireless card at a 30° angle into the empty Mini Card slot.  
The card is keyed so it can only be inserted in one direction. If the card does  
not fit, make sure that the notch in the card lines up with the tab in the card  
slot.  
Secure the new wireless card with the screw removed in step 6.  
10 Reconnect the antenna cables to the connectors.  
11 Reinstall the bay cover.  
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Adding or replacing memory modules  
Important  
Use only memory modules designed for this notebook.  
Tools you need to complete this task:  
Non-marring plastic scribe  
Phillips #0 screwdriver  
Screws removed during this task:  
•
3 black M2.5×6 (bay cover)  
To add or replace memory modules:  
1
2
3
Complete the steps in “Preparing the notebook” on page 37.  
Complete the steps in “Removing the bay cover” on page 39.  
If you are replacing a memory module, go to step 4.  
If you installing an additional memory module, go to step 5.  
4
Use a non-marring plastic scribe to push out the latches on both sides of  
the memory slot until the module tilts upward (1), and then remove the  
memory module from its slot (2).  
5
6
Insert the new memory module at a 30° angle into an empty memory slot,  
and then press it down until it clicks into place.  
The module is keyed so it can only be inserted in one direction. If the module  
does not fit, make sure that the notch in the module lines up with the tab in  
the memory slot.  
Reinstall the bay cover.  
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CHAPTER 3: Replacing notebook components  
Replacing the optical drive  
Tools you need to complete this task:  
Non-marring plastic scribe  
Phillips #0 screwdriver  
Screws removed during this task:  
•
•
1 black M2.5×6 (optical drive)  
1 black M2×3 (optical drive bracket)  
To replace the optical drive:  
1
2
3
Complete the steps in “Preparing the notebook” on page 37.  
Complete the steps in “Removing the battery” on page 38.  
Remove the optical drive screw.  
4
Use the non-marring plastic scribe to carefully push the optical drive out of  
the drive bay (1), and then slide the drive out (2).  
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5
6
If your new optical drive already has it’s own bracket and bezel, go to step 10.  
If you need to use the bezel and bracket from the old optical drive, perform  
steps 6 – 9 as necessary.  
Detach the bezel from the old optical drive.  
7
Remove the screw that secures the optical drive bracket, and then detach  
the bracket from the drive.  
8
9
Attach the bezel to the new optical drive.  
Attach the bracket to the new optical drive and secure it with the screw  
removed in step 7.  
10 Slide the new optical drive into the drive bay and make sure it’s properly  
engaged to the ODD1 connector.  
11 Secure the new drive to the system board with the screw removed in step 3.  
12 Reinstall the battery.  
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CHAPTER 3: Replacing notebook components  
Replacing the palm rest module  
Tools you need to complete this task:  
Phillips #0 screwdriver  
Flat screwdriver  
or  
Non-marring plastic scribe  
Screws removed during this task:  
•
•
•
•
3 black M2.5×6 (bay cover)  
1 black M2×3 (hard drive)  
1 black M2.5×6 (optical drive)  
9 black M2.5×6 (palm rest - base side)  
To replace the palm rest:  
1
2
3
4
Complete the steps in “Preparing the notebook” on page 37.  
Complete the steps in “Removing the battery” on page 38.  
Complete the steps in “Removing the bay cover” on page 39.  
Remove the hard drive screw, and then remove the hard drive from its  
compartment.  
5
If the notebook has a wireless card installed, unplug the antenna cables.  
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6
Release the antenna cables from its latches.  
7
Remove the optical drive screw, and then remove the optical drive.  
8
Remove the screws securing the palm rest on the base side.  
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CHAPTER 3: Replacing notebook components  
9
Locate the small gaps on the bottom side of the palm rest and insert a small  
flat-blade screwdriver or non-marring scribe into each gap to separate the  
palm rest from the base enclosure.  
10 Once the bottom side is separated, pry loose the left and right sides of the  
palm rest, until all the palm rest retaining tabs have been released.  
11 Flip the palm rest module over (1) .  
12 Unlock the touchpad cable connector (2) and remove the touchpad cable (3).  
13 Lift the palm rest module from the base enclosure (4).  
14 Reconnect the touchpad cable to its system board connector.  
15 Place the new palm rest assembly on top of the base enclosure and press  
it down on all sides until it snaps into place.  
16 Close the LCD panel and turn the notebook over so the base is facing up.  
17 Secure the palm rest assembly with the screws removed in step 8.  
18 Reinstall the optical drive by performing steps 10 and 11 of the “Replacing  
the optical drive” procedure on page 46.  
19 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the  
hard drive” procedure on page 41.  
20 If you have disconnected any wireless antennas, reconnect them now.  
21 Reinstall the bay cover.  
22 Reinstall the battery.  
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Replacing the touchpad board  
Tools you need to complete this task:  
Phillips #0 screwdriver  
Flat screwdriver  
or  
Non-marring plastic scribe  
Screws removed during this task:  
•
•
•
•
3 black M2.5×6 (bay cover)  
1 black M2×3 (hard drive)  
1 black M2.5×6 (optical drive)  
9 black M2.5×6 (palm rest - base side) -  
Indicated by A in step 8 of the “Replacing the palm rest module” procedure  
on page 48  
To replace the touchpad board:  
1
2
3
Complete the steps in “Preparing the notebook” on page 37.  
Complete the steps in “Removing the battery” on page 38.  
Remove the hard drive by performing steps 3 and 4 of the “Replacing the  
hard drive” procedure on page 41.  
4
5
6
7
Remove the optical drive by performing steps 3 and 4 of the “Replacing the  
optical drive” procedure on page 46.  
Remove the palm rest by performing steps 8 – 13 of the “Replacing the palm  
rest module” procedure on page 48.  
Note the orientation of the touchpad board for later reference in installing  
the new touchpad board.  
Insert a small flat-blade screwdriver or non-marring scribe between the  
touchpad board and the palm rest’s underside, and carefully pry the board  
loose.  
8
Remove the touchpad board from the palm rest.  
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CHAPTER 3: Replacing notebook components  
Note  
2
A circuit board that is >10 cm has been highlighted with a yellow  
rectangle as shown in the above image. Follow the local regulations  
for disposing this type of circuit board.  
9
Observing the same orientation as the old touchpad board, secure the new  
board on the palm rest.  
10 Cover the new touchpad board with the double-sided tape.  
11 Insert the touchpad cable to the touchpad board cable connector, and then  
close the clip to lock the cable in place.  
12 Reinstall the palm rest module by performing steps 14 – 17 of the “Replacing  
the palm rest module” procedure on page 48.  
13 Reinstall the optical drive by performing steps 10 and 11 of the “Replacing  
the optical drive” procedure on page 46.  
14 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the  
hard drive” procedure on page 41.  
15 If you have disconnected any wireless antennas, reconnect them now.  
16 Reinstall the bay cover.  
17 Reinstall the battery.  
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Replacing the keyboard  
Tools you need to complete this task:  
Phillips #0 screwdriver  
Flat screwdriver  
or  
Non-marring plastic scribe  
Screws removed during this task:  
•
•
•
3 black M2.5×6 (bay cover)  
1 black M2×3 (hard drive)  
1 black M2.5×6 (optical drive)  
•
•
•
•
5 black M2×3 (keyboard frame - top base side) - Indicated  
by A in step 8)  
13 black M2.5×6 (keyboard  
frame/palm rest module - base side) - indicated by B in step 8)  
12 black M2×2 (keyboard  
frame) - indicated by A in step 16)  
10 black M1.4×3 (keyboard frame) -  
indicated by B in step 16)  
To replace the keyboard:  
1
Complete the steps in “Preparing the notebook” on page 37.  
Caution  
The keyboard is connected to the notebook through the keyboard  
cable. Disconnect this cable first before pulling the keyboard away  
from the palm rest.  
2
3
Complete the steps in “Removing the battery” on page 38.  
Complete the steps in “Removing the bay cover” on page 39.  
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CHAPTER 3: Replacing notebook components  
4
Remove the hard drive screw, and then remove the hard drive from its  
compartment.  
5
6
If the notebook has a wireless card installed, unplug the antenna cables.  
Release the antenna cables from the latches securing them.  
7
Remove the optical drive screw, and then remove the optical drive.  
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8
Remove the screws securing the palm rest and keyboard frame to the base  
side.  
9
Remove the palm rest by performing steps 9 – 13 of the “Replacing the palm  
rest module” procedure on page 48.  
10 Locate the small gaps on the top side of the keyboard frame and insert a  
small flat-blade screwdriver or non-marring scribe into each gap to separate  
the keyboard frame from the base enclosure.  
11 Once the top side is separated, pry loose the left and right sides of the  
keyboard frame, until all the retaining tabs have been released.  
12 Flip the keyboard over to access to the keyboard cable (1).  
13 Unlock the system board’s keyboard cable connector (2), and then remove  
the cable (3).  
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CHAPTER 3: Replacing notebook components  
14 Unlock the system board’s power button board cable connector, and then  
remove the cable.  
15 Lay the keyboard frame down.  
16 Remove the screws securing the keyboard.  
17 Lift the keyboard from the frame.  
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18 If your new keyboard already includes the keyboard frame, go to step 21.  
If you need to use the keyboard frame from the old keyboard, go to step 19.  
19 Position the new keyboard on the keyboard frame.  
20 Secure the keyboard with the screws removed in step 16.  
21 Lay the keyboard down and insert the keyboard cable to its system board  
connector, and then close the clip to lock the cable in place.  
Important  
The keyboard cable is correctly oriented if it is not twisted.  
22 Flip the keyboard over and press it down on all sides until it snaps into place.  
23 Close the LCD panel and turn the notebook over so the base is facing up.  
24 Secure the keyboard frame with the screws removed in step 8.  
25 Reinstall the palm rest module by performing steps 14 – 17 of the “Replacing  
the palm rest module” procedure on page 48.  
26 Reinstall the optical drive by performing steps 10 and 11 of the “Replacing  
the optical drive” procedure on page 46.  
27 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the  
hard drive” procedure on page 41.  
28 If you have disconnected any wireless antennas, reconnect them now.  
29 Reinstall the bay cover.  
30 Reinstall the battery.  
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CHAPTER 3: Replacing notebook components  
Replacing the speakers  
Tools you need to complete this task:  
Phillips #0 screwdriver  
Flat screwdriver  
or  
Non-marring plastic scribe  
Screws removed during this task:  
•
•
•
•
3 black M2.5×6 (bay cover)  
1 black M2×3 (hard drive)  
1 black M2.5×6 (optical drive)  
5 black M2×3 (keyboard frame - top base side) - Indicated  
by A in step 8 of the “Replacing the keyboard” procedure on page 53  
•
13 black M2.5×6 (keyboard  
frame/palm rest module - base side) - indicated by B in step 8 of the  
“Replacing the keyboard” procedure on page 53  
•
4 black M2×3 (speakers)  
To replace the speakers:  
1
2
Complete the steps in “Preparing the notebook” on page 37.  
Remove the hard drive by performing steps 3 and 4 of the “Replacing the  
hard drive” procedure on page 41.  
3
4
5
Remove the optical drive by performing steps 3 and 4 of the “Replacing the  
optical drive” procedure on page 46.  
Remove the palm rest by performing steps 8 – 13 of the “Replacing the palm  
rest module” procedure on page 48.  
Remove the keyboard by performing steps 10 – 14 of the “Replacing the  
keyboard” procedure on page 53..  
Caution  
The keyboard is connected to the notebook through a keyboard  
cable. Disconnect this cable first before pulling the keyboard away  
from the palm rest assembly.  
6
Lay the keyboard frame keys down.  
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7
Detach the mylar tape covering the speaker cable, and then release the  
speaker cable from the latches securing the cable.  
8
Disconnect the speaker cable from the power button board.  
9
Remove the speaker screws, and then remove the speakers.  
10 Position the new speakers on the keyboard frame.  
11 Secure the speakers with the screws removed in step 9.  
12 Reconnect the speaker cable to the power button board.  
13 Secure the speaker cable on the keyboard frame latches.  
14 Cover the speaker cable with mylar tape.  
15 Reinstall the keyboard by performing steps 21 – 24 of the “Replacing the  
keyboard” procedure on page 53.  
16 Reinstall the palm rest module by performing steps 14 – 17 of the “Replacing  
the palm rest module” procedure on page 48.  
17 Reinstall the optical drive by performing steps 10 and 11 of the “Replacing  
the optical drive” procedure on page 46.  
18 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the  
hard drive” procedure on page 41.  
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19 If you have disconnected any wireless antennas, reconnect them now.  
20 Reinstall the bay cover.  
21 Reinstall the battery.  
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Replacing the power button board  
Tools you need to complete this task:  
Phillips #0 screwdriver  
Flat screwdriver  
or  
Non-marring plastic scribe  
Screws removed during this task:  
•
•
•
•
3 black M2.5×6 (bay cover)  
1 black M2×3 (hard drive)  
1 black M2.5×6 (optical drive)  
5 black M2×3 (keyboard frame - top base side) - Indicated  
by A in step 8 of the “Replacing the keyboard” procedure on page 53  
•
13 black M2.5×6 (keyboard  
frame/palm rest module - base side) - indicated by B in step 8 of the  
“Replacing the keyboard” procedure on page 53  
•
2 black M2×3 (power button board)  
To replace the power button board:  
1
2
3
Complete the steps in “Preparing the notebook” on page 37.  
Complete the steps in “Removing the battery” on page 38.  
Remove the hard drive by performing steps 3 and 4 of the “Replacing the  
hard drive” procedure on page 41.  
4
5
6
Remove the optical drive by performing steps 3 and 4 of the “Replacing the  
optical drive” procedure on page 46.  
Remove the palm rest by performing steps 8 – 13 of the “Replacing the palm  
rest module” procedure on page 48.  
Remove the keyboard by performing steps 10 – 14 of the “Replacing the  
keyboard” procedure on page 53..  
Caution  
The keyboard is connected to the notebook through a keyboard  
cable. Disconnect this cable first before pulling the keyboard away  
from the palm rest assembly.  
7
Lay the keyboard frame keys down.  
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CHAPTER 3: Replacing notebook components  
8
9
Disconnect the speaker cable from the power board.  
Unlock the power button board cable connector (1), and then remove the  
cable (2).  
10 Remove the power button board screw, and then remove the old power  
button board from the keyboard frame.  
11 Position the new power button board on the keyboard frame.  
12 Secure the power button board with the screw removed in step 10.  
13 Insert the power button cable to the power button board cable connector,  
and then close the clip to lock the cable in place.  
14 Reinstall the keyboard by performing steps 21 – 24 of the “Replacing the  
keyboard” procedure on page 53.  
15 Reinstall the palm rest module by performing steps 14 – 17 of the “Replacing  
the palm rest module” procedure on page 48.  
16 Reinstall the optical drive by performing steps 10 and 11 of the “Replacing  
the optical drive” procedure on page 46.  
17 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the  
hard drive” procedure on page 41.  
18 If you have disconnected any wireless antennas, reconnect them now.  
19 Reinstall the bay cover.  
20 Reinstall the battery.  
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Replacing the USB board  
Tools you need to complete this task:  
Phillips #0 screwdriver  
Flat screwdriver  
or  
Non-marring plastic scribe  
Screws removed during this task:  
•
•
•
•
3 black M2.5×6 (bay cover)  
1 black M2×3 (hard drive)  
1 black M2.5×6 (optical drive)  
9 black M2.5×6 (palm rest - base side) -  
Indicated by A in step 8 of the “Replacing the palm rest module” procedure  
on page 48  
To replace the USB board:  
1
2
3
Complete the steps in “Preparing the notebook” on page 37.  
Complete the steps in “Removing the battery” on page 38.  
Remove the hard drive by performing steps 3 and 4 of the “Replacing the  
hard drive” procedure on page 41.  
4
5
6
Remove the optical drive by performing steps 3 and 4 of the “Replacing the  
optical drive” procedure on page 46.  
Remove the palm rest by performing steps 8 – 13 of the “Replacing the palm  
rest module” procedure on page 48.  
Unlock the two USB board cable connectors (1), and then remove the USB  
board cables (2).  
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CHAPTER 3: Replacing notebook components  
7
Remove the USB board from the tabs securing it.  
8
9
Place the new USB board in the base enclosure.  
Reconnect the two USB board cables to the new USB board.  
10 Reinstall the keyboard by performing steps 21 – 24 of the “Replacing the  
keyboard” procedure on page 53.  
11 Reinstall the palm rest module by performing steps 14 – 17 of the “Replacing  
the palm rest module” procedure on page 48.  
12 Reinstall the optical drive by performing steps 10 and 11 of the “Replacing  
the optical drive” procedure on page 46.  
13 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the  
hard drive” procedure on page 41.  
14 If you have disconnected any wireless antennas, reconnect them now.  
15 Reinstall the bay cover.  
16 Reinstall the battery.  
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Replacing the Bluetooth module  
Tools you need to complete this task:  
Phillips #0 screwdriver  
Flat screwdriver  
or  
Non-marring plastic scribe  
Screws removed during this task:  
•
•
•
•
3 black M2.5×6 (bay cover)  
1 black M2×3 (hard drive)  
1 black M2.5×6 (optical drive)  
9 black M2.5×6 (palm rest - base side) -  
Indicated by A in step 8 of the “Replacing the palm rest module” procedure  
on page 48  
To replace the Bluetooth module:  
1
2
3
Complete the steps in “Preparing the notebook” on page 37.  
Complete the steps in “Removing the battery” on page 38.  
Remove the hard drive by performing steps 3 and 4 of the “Replacing the  
hard drive” procedure on page 41.  
4
5
6
Remove the optical drive by performing steps 3 and 4 of the “Replacing the  
optical drive” procedure on page 46.  
Remove the palm rest by performing steps 8 – 13 of the “Replacing the palm  
rest module” procedure on page 48.  
Disconnect the Bluetooth cable from its system board connector (1), and then  
detach the Bluetooth module (2).  
7
8
Place the new Bluetooth module on the system board and reconnect the  
Bluetooth cable to its system board connector.  
Reinstall the keyboard by performing steps 21 – 24 of the “Replacing the  
keyboard” procedure on page 53.  
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CHAPTER 3: Replacing notebook components  
9
Reinstall the palm rest module by performing steps 14 – 17 of the “Replacing  
the palm rest module” procedure on page 48.  
10 Reinstall the optical drive by performing steps 10 and 11 of the “Replacing  
the optical drive” procedure on page 46.  
11 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the  
hard drive” procedure on page 41.  
12 If you have disconnected any wireless antennas, reconnect them now.  
13 Reinstall the bay cover.  
14 Reinstall the battery.  
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Replacing the system board  
Tools you need to complete this task:  
Phillips #0 screwdriver  
Flat screwdriver  
or  
Non-marring plastic scribe  
Screws removed during this task:  
•
•
•
•
3 black M2.5×6 (bay cover)  
1 black M2×3 (hard drive)  
1 black M2.5×6 (optical drive)  
5 black M2×3 (keyboard frame - top base side) - Indicated  
by A in step 8 of the “Replacing the keyboard” procedure on page 53  
•
13 black M2.5×6 (keyboard  
frame/palm rest module - base side) - indicated by B in step 8 of the  
“Replacing the keyboard” procedure on page 53  
•
1 black M2×3 (system board)  
To replace the system board:  
1
2
3
Complete the steps in “Preparing the notebook” on page 37.  
Complete the steps in “Removing the battery” on page 38.  
Remove the memory from the old system board and install it on the new  
system board by following the instructions in the “Adding or replacing  
memory modules” section on page 45.  
4
If the notebook has a wireless card installed, remove the card from the old  
system board and install it on the new system board by following the  
instructions in the “Replacing the wireless card” section on page 43.  
5
6
7
8
Remove the hard drive by performing steps 3 and 4 of the “Replacing the  
hard drive” procedure on page 41.  
Remove the optical drive by performing steps 3 and 4 of the “Replacing the  
optical drive” procedure on page 46.  
Remove the palm rest by performing steps 8 – 13 of the “Replacing the palm  
rest module” procedure on page 48.  
Remove the keyboard by performing steps 10 – 14 of the “Replacing the  
keyboard” procedure on page 53.  
Caution  
The keyboard is connected to the notebook through a keyboard  
cable. Disconnect this cable first before pulling the keyboard away  
from the palm rest assembly.  
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CHAPTER 3: Replacing notebook components  
9
Remove USB board by performing steps 6 and 7 of the “Replacing the USB  
board” procedure on page 63.  
10 Remove the Bluetooth module by performing step 6 of the “Replacing the  
Bluetooth module” procedure on page 65.  
11 Unlock the two USB board cable connectors (1), and then remove the USB  
board cables from their system board connectors (2).  
12 Disconnect the LCD cable from its system board connector.  
13 Remove the system board screw.  
Note  
2
A circuit board that is >10 cm has been highlighted with a yellow  
rectangle as shown in the previous image. Follow the local  
regulations for disposing this type of circuit board.  
The RTC battery has been highlighted with a yellow box in the  
previous image. Detach the RTC battery and follow the local  
regulations for disposing it.  
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14 Carefully pull the system board out of the base enclosure, and then flip it  
over (1).  
15 Disconnect the DC-input cable from its system board connector (2), and then  
remove the system board (3).  
Discrete model  
UMA model  
16 Remove the cooling assembly by performing steps 4 – 7 of the “Replacing  
the cooling assembly” procedure on page 70.  
17 If your new system board does not include a processor, remove the  
processor from the old system board and install it on the new system board  
by performing steps 5 and 6 in the “Replacing the processor” section on  
page 73.  
18 Reinstall the cooling assembly by performing steps 8 – 11 of the “Replacing  
the cooling assembly” procedure on page 70.  
19 Place the new system board in the base enclosure and secure it with the  
screw removed in step 13.  
20 Reconnect the DC-input, LCD and USB board cables to their system board  
connectors.  
21 Reinstall the USB board by performing steps 8 – 9 of the “Replacing the  
USB board” procedure on page 63.  
22 Reinstall the Bluetooth module by performing step 7 of the “Replacing the  
Bluetooth module” procedure on page 65.  
23 Reinstall the keyboard by performing steps 21 – 24 of the “Replacing the  
keyboard” procedure on page 53.  
24 Reinstall the palm rest module by performing steps 14 – 17 of the “Replacing  
the palm rest module” procedure on page 48.  
25 Reinstall the optical drive by performing steps 10 and 11 of the “Replacing  
the optical drive” procedure on page 46.  
26 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the  
hard drive” procedure on page 41.  
27 If you have disconnected any wireless antennas, reconnect them now.  
28 Reinstall the bay cover.  
29 Reinstall the battery.  
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CHAPTER 3: Replacing notebook components  
Replacing the cooling assembly  
Tools you need to complete this task:  
Phillips #0 screwdriver  
Flat screwdriver  
or  
Non-marring plastic scribe  
Additional materials you need to complete this task:  
•
•
Soft cloth and isopropyl alcohol; or alcohol pad  
Thermal grease  
Screws removed during this task:  
•
•
•
•
3 black M2.5×6 (bay cover)  
1 black M2×3 (hard drive)  
1 black M2.5×6 (optical drive)  
5 black M2×3 (keyboard frame - top base side) - Indicated  
by A in step 8 of the “Replacing the keyboard” procedure on page 53  
•
13 black M2.5×6 (keyboard  
frame/palm rest module - base side) - indicated by B in step 8 of the  
“Replacing the keyboard” procedure on page 53  
•
1 black M2×3 (system board)  
To replace the cooling assembly:  
1
2
Complete the steps in “Preparing the notebook” on page 37.  
Remove the system board by performing steps 1 – 15 of the “Replacing the  
system board” procedure on page 67.  
3
4
Turn the system board over to access the cooling fan cable.  
Disconnect the cooling fan cable from its system board connector.  
Discrete model  
UMA model  
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5
Loosen the spring-loaded captive screws securing the cooling assembly.  
Follow the screw sequence indicated on the below images.  
Discrete model  
UMA model  
6
Remove the cooling assembly from the system board.  
Discrete model  
UMA model  
7
8
Lay the cooling assembly down in an upright position to avoid tainting your  
work space with thermal grease.  
Moisten a soft cloth with isopropyl alcohol and clean the processor die to  
remove any thermal grease residue. Wipe the die surface several times to  
make sure that no particles or dust contaminants are evident. Allow the  
alcohol to evaporate before continuing.  
Caution  
Do not touch the contact surface of the new cooling assembly nor  
the processor dire as this may leave dead skin cells or oils from  
your finger that can result in poor thermal grease performance.  
9
Apply just enough thermal grease to evenly coat the surface of the processor  
die.  
10 Place the new cooling assembly on the system board and tighten its captive  
screws to secure it in place. Follow the sequence of the number beside each  
screw when securing the cooling assembly.  
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CHAPTER 3: Replacing notebook components  
11 Reconnect the cooling fan cable to its system board connector.  
12 Reconnect the DC input cable to its system board connector.  
13 Reinstall the system board by performing steps 19 and 20 of the “Replacing  
the system board” procedure on page 67.  
14 Reconnect the LCD, USB board and Bluetooth module cables to their system  
board connectors.  
15 Reinstall the Bluetooth module by performing step 7 of the “Replacing the  
Bluetooth module” procedure on page 65.  
16 Reinstall the USB board by performing steps 8 – 9 of the “Replacing the  
USB board” procedure on page 63.  
17 Reinstall the keyboard by performing steps 21 – 24 of the “Replacing the  
keyboard” procedure on page 53.  
18 Reinstall the palm rest module by performing steps 14 – 17 of the “Replacing  
the palm rest module” procedure on page 48.  
19 Reinstall the optical drive by performing steps 10 and 11 of the “Replacing  
the optical drive” procedure on page 46.  
20 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the  
hard drive” procedure on page 41.  
21 If you have disconnected any wireless antennas, reconnect them now.  
22 Reinstall the bay cover.  
23 Reinstall the battery.  
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Replacing the processor  
Tools you need to complete this task:  
Phillips #0 screwdriver  
Flat screwdriver  
Non-marring plastic scribe  
Additional materials you need to complete this task:  
•
•
Soft cloth and isopropyl alcohol; or alcohol pad  
Thermal grease  
Screws removed during this task:  
•
•
•
•
3 black M2.5×6 (bay cover)  
1 black M2×3 (hard drive)  
1 black M2.5×6 (optical drive)  
5 black M2×3 (keyboard frame - top base side) - Indicated  
by A in step 8 of the “Replacing the keyboard” procedure on page 53  
•
13 black M2.5×6 (keyboard  
frame/palm rest module - base side) - indicated by B in step 8 of the  
“Replacing the keyboard” procedure on page 53  
•
1 black M2×3 (system board)  
To replace the processor:  
1
2
Complete the steps in “Preparing the notebook” on page 37.  
Remove the system board by performing steps 1 – 15 of the “Replacing the  
system board” procedure on page 67.  
3
4
Remove the cooling assembly by performing steps 4 – 7 of the “Replacing  
the cooling assembly” procedure on page 70.  
Remove the barcode sticker on top of the processor.  
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CHAPTER 3: Replacing notebook components  
5
6
Use a flat-blade screwdriver to turn the processor lock screw  
counter-clockwise (1).  
Remove the old processor from the system board (2).  
7
Align pin 1 of the new processor (indicated by the gold arrow on the corner  
of the processor) with the beveled corner of the processor socket.  
The processor will easily fit into the socket if you oriented it properly.  
8
9
Use a flat-blade screwdriver to turn the lock screw 180° clockwise to secure  
the processor in place.  
Apply just enough thermal grease to evenly coat the surface of the processor  
die.  
10 Reinstall the cooling assembly by performing steps 10 – 11 of the “Replacing  
the cooling assembly” procedure on page 70.  
11 Reinstall the system board by performing steps 19 and 20 of the “Replacing  
the system board” procedure on page 67.  
12 Reconnect the LCD, USB board and Bluetooth module cables to their system  
board connectors.  
13 Reinstall the Bluetooth module by performing step 7 of the “Replacing the  
Bluetooth module” procedure on page 65.  
14 Reinstall the USB board by performing steps 8 – 9 of the “Replacing the  
USB board” procedure on page 63.  
15 Reinstall the keyboard by performing steps 21 – 24 of the “Replacing the  
keyboard” procedure on page 53.  
16 Reinstall the palm rest module by performing steps 14 – 17 of the “Replacing  
the palm rest module” procedure on page 48.  
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17 Reinstall the optical drive by performing steps 10 and 11 of the “Replacing  
the optical drive” procedure on page 46.  
18 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the  
hard drive” procedure on page 41.  
19 If you have disconnected any wireless antennas, reconnect them now.  
20 Reinstall the bay cover.  
21 Reinstall the battery.  
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CHAPTER 3: Replacing notebook components  
Replacing the LCD panel assembly  
Tools you need to complete this task:  
Phillips #0 screwdriver  
Flat screwdriver  
or  
Non-marring plastic scribe  
Screws removed during this task:  
•
•
•
•
3 black M2.5×6 (bay cover)  
1 black M2×3 (hard drive)  
1 black M2.5×6 (optical drive)  
5 black M2×3 (keyboard frame - top base side) - Indicated  
by A in step 8 of the “Replacing the keyboard” procedure on page 53  
•
13 black M2.5×6 (keyboard  
frame/palm rest module - base side) - indicated by B in step 8 of the  
“Replacing the keyboard” procedure on page 53  
•
•
1 black M2×3 (system board)  
4 black M2.5×6 (LCD panel hinges)  
To replace the LCD panel assembly:  
1
2
Complete the steps in “Preparing the notebook” on page 37.  
If the notebook has a wireless card installed, complete the steps in  
“Removing the bay cover” on page 39, and then unplug the antenna cables.  
If there’s no wireless card installed, proceed to step 3.  
3
4
5
6
Remove the hard drive by performing steps 3 and 4 of the “Replacing the  
hard drive” procedure on page 41.  
Remove the optical drive by performing steps 3 and 4 of the “Replacing the  
optical drive” procedure on page 46.  
Remove the palm rest by performing steps 8 – 13 of the “Replacing the palm  
rest module” procedure on page 48.  
Remove the keyboard by performing steps 10 – 14 of the “Replacing the  
keyboard” procedure on page 53.  
Caution  
The keyboard is connected to the notebook through a keyboard  
cable. Disconnect this cable first before pulling the keyboard away  
from the palm rest assembly.  
7
Remove the system board by performing steps 1 – 15 of the “Replacing the  
system board” procedure on page 67.  
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8
9
If the notebook has a wireless card installed, note the antenna cable routing  
for later reference and then perform step 9 to release the antenna cables  
from the palm rest.  
Release the antenna cables from the adhesive tabs and latches securing  
them.  
10 Carefully open the LCD panel to its fully extended position.  
11 Remove the LCD hinge screws securing the LCD assembly.  
12 Lift the LCD panel assembly up and away from the notebook.  
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CHAPTER 3: Replacing notebook components  
13 Position the new LCD panel assembly on the notebook, and then secure it  
with the hinge screws removed in step 11.  
14 If the notebook has a wireless card installed, proceed to step 15 to arrange  
the antenna cables.  
15 Refer to the antenna cable routing note made on step 9 and secure the  
antenna cables to the base enclosure before pulling the ends downward to  
the wireless card compartment.  
16 Reinstall the system board by performing steps 19 and 20 of the “Replacing  
the system board” procedure on page 67.  
17 Reinstall the keyboard by performing steps 21 – 24 of the “Replacing the  
keyboard” procedure on page 53.  
18 Reinstall the palm rest module by performing steps 14 – 17 of the “Replacing  
the palm rest module” procedure on page 48.  
19 Reinstall the optical drive by performing steps 10 and 11 of the “Replacing  
the optical drive” procedure on page 46.  
20 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the  
hard drive” procedure on page 41.  
21 If you have disconnected any wireless antennas, reconnect them now.  
22 Reinstall the bay cover.  
23 Reinstall the battery.  
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Replacing the LCD front panel  
Tools you need to complete this task:  
Phillips #0 screwdriver  
Flat screwdriver  
or  
Non-marring plastic scribe  
Screws removed during this task:  
•
•
•
•
3 black M2.5×6 (bay cover)  
1 black M2×3 (hard drive)  
1 black M2.5×6 (optical drive)  
5 black M2×3 (keyboard frame - top base side) - Indicated  
by A in step 8 of the “Replacing the keyboard” procedure on page 53  
•
13 black M2.5×6 (keyboard  
frame/palm rest module - base side) - indicated by B in step 8 of the  
“Replacing the keyboard” procedure on page 53  
•
•
•
1 black M2×3 (system board)  
4 black M2.5×6 (LCD panel hinges)  
2 black M2.5×5 (LCD front panel)  
To replace the LCD front panel:  
1
2
Complete the steps in “Preparing the notebook” on page 37.  
Remove the LCD panel assembly by performing steps 2 – 12 of the  
“Replacing the LCD panel assembly” procedure on page 76.  
3
Remove the screw covers from the corner of the LCD front panel.  
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4
Remove the LCD front panel screws.  
5
Carefully pry loose the front panel from the LCD assembly lid. Start on the  
bottom side, continue to the left and right sides, and finally the top side.  
Remove the front panel.  
6
7
Place the new front panel on top of the LCD assembly lid.  
Make sure that the LCD, webcam, microphone, and antenna cables are  
properly routed on the hinge sides.  
Press the front panel on all sides until it snaps into place.  
Make sure that there is no gap between the front panel and the LCD  
assembly lid.  
8
9
Secure the front panel with screws removed in step 4.  
Return the LCD front panel screw covers to their places.  
10 Reinstall the LCD panel assembly by following the steps 13 – 15 of the  
“Replacing the LCD panel assembly” procedure on page 76.  
11 Reinstall the system board by performing steps 19 and 20 of the “Replacing  
the system board” procedure on page 67.  
12 Reinstall the keyboard by performing steps 21 – 24 of the “Replacing the  
keyboard” procedure on page 53.  
13 Reinstall the palm rest module by performing steps 14 – 17 of the “Replacing  
the palm rest module” procedure on page 48.  
14 Reinstall the optical drive by performing steps 10 and 11 of the “Replacing  
the optical drive” procedure on page 46.  
15 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the  
hard drive” procedure on page 41.  
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16 If you have disconnected any wireless antennas, reconnect them now.  
17 Reinstall the bay cover.  
18 Reinstall the battery.  
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CHAPTER 3: Replacing notebook components  
Replacing the webcam  
Tools you need to complete this task:  
Phillips #0 screwdriver  
Flat screwdriver  
or  
Non-marring plastic scribe  
Screws removed during this task:  
•
•
•
•
3 black M2.5×6 (bay cover)  
1 black M2×3 (hard drive)  
1 black M2.5×6 (optical drive)  
5 black M2×3 (keyboard frame - top base side) - Indicated  
by A in step 8 of the “Replacing the keyboard” procedure on page 53  
•
13 black M2.5×6 (keyboard  
frame/palm rest module - base side) - indicated by B in step 8 of the  
“Replacing the keyboard” procedure on page 53  
•
•
•
1 black M2×3 (system board)  
4 black M2.5×6 (LCD panel hinges)  
2 black M2.5×5 (LCD front panel)  
To replace the webcam:  
1
2
Complete the steps in “Preparing the notebook” on page 37.  
Remove the LCD panel assembly by performing steps 2 – 12 of the  
“Replacing the LCD panel assembly” procedure on page 76.  
3
4
Remove the LCD front panel by performing steps 3 – 5 of the “Replacing  
the LCD front panel” procedure on page 79.  
Disconnect the webcam cable (1), and then pry the board from the LCD  
assembly lid (2).  
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5
6
7
Place the new webcam on the top side of the LCD assembly lid.  
Reconnect the webcam cable to its board connector.  
Reinstall the LCD front panel by performing steps 6 – 9 of the “Replacing  
the LCD front panel” procedure on page 79.  
Make sure the webcam lens is aligned with camera peephole on the LCD  
front panel before you secure the panel in place.  
8
9
Reinstall the LCD panel assembly by following the steps 13 – 15 of the  
“Replacing the LCD panel assembly” procedure on page 76.  
Reinstall the system board by performing steps 19 and 20 of the “Replacing  
the system board” procedure on page 67.  
10 Reinstall the keyboard by performing steps 21 – 24 of the “Replacing the  
keyboard” procedure on page 53.  
11 Reinstall the palm rest module by performing steps 14 – 17 of the “Replacing  
the palm rest module” procedure on page 48.  
12 Reinstall the optical drive by performing steps 10 and 11 of the “Replacing  
the optical drive” procedure on page 46.  
13 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the  
hard drive” procedure on page 41.  
14 If you have disconnected any wireless antennas, reconnect them now.  
15 Reinstall the bay cover.  
16 Reinstall the battery.  
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CHAPTER 3: Replacing notebook components  
Replacing the LCD panel  
Tools you need to complete this task:  
Phillips #0 screwdriver  
Flat screwdriver  
or  
Non-marring plastic scribe  
Screws removed during this task:  
•
•
•
•
3 black M2.5×6 (bay cover)  
1 black M2×3 (hard drive)  
1 black M2.5×6 (optical drive)  
5 black M2×3 (keyboard frame - top base side) - Indicated  
by A in step 8 of the “Replacing the keyboard” procedure on page 53  
•
13 black M2.5×6 (keyboard  
frame/palm rest module - base side) - indicated by B in step 8 of the  
“Replacing the keyboard” procedure on page 53  
•
•
•
•
1 black M2×3 (system board)  
4 black M2.5×6 (LCD panel hinges)  
2 black M2.5×5 (LCD front panel)  
4 chrome M2.5×4 (LCD panel)  
To replace the LCD panel:  
1
2
Complete the steps in “Preparing the notebook” on page 37.  
Remove the LCD panel assembly by performing steps 2 – 12 of the  
“Replacing the LCD panel assembly” procedure on page 76.  
3
4
Remove the LCD front panel by performing steps 3 – 5 of the “Replacing  
the LCD front panel” procedure on page 79.  
Disconnect the webcam cable (1), and then pry the board from the LCD  
assembly lid (2).  
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5
Remove the LCD panel bracket screws.  
6
Disconnect the microphone cable.  
7
Remove the LCD panel from the LCD assembly lid.  
8
Turn the LCD on its front to access the LCD-webcam cable.  
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CHAPTER 3: Replacing notebook components  
9
Detach the LCD-webcam cable from the LCD’s underside.  
10 Disconnect the LCD-webcam cable from the LCD PCB.  
11 Attach the LCD panel brackets and the LCD-webcam cable to the new LCD.  
12 Place the new LCD panel on the LCD assembly lid.  
13 Reconnect the microphone cable.  
14 Secure the new LCD panel with the screws removed in step 5.  
15 Reinstall the LCD front panel by performing steps 6 – 9 of the “Replacing  
the LCD front panel” procedure on page 79.  
Make sure the webcam lens is aligned with camera peephole on the LCD  
front panel before you secure the panel in place.  
16 Reinstall the LCD panel assembly by following the steps 13 – 15 of the  
“Replacing the LCD panel assembly” procedure on page 76.  
17 Reinstall the system board by performing steps 19 and 20 of the “Replacing  
the system board” procedure on page 67.  
18 Reinstall the keyboard by performing steps 21 – 24 of the “Replacing the  
keyboard” procedure on page 53.  
19 Reinstall the palm rest module by performing steps 14 – 17 of the “Replacing  
the palm rest module” procedure on page 48.  
20 Reinstall the optical drive by performing steps 10 and 11 of the “Replacing  
the optical drive” procedure on page 46.  
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21 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the  
hard drive” procedure on page 41.  
22 If you have disconnected any wireless antennas, reconnect them now.  
23 Reinstall the bay cover.  
24 Reinstall the battery.  
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CHAPTER 3: Replacing notebook components  
Replacing the LCD panel hinge brackets  
Tools you need to complete this task:  
Phillips #0 screwdriver  
Flat screwdriver  
or  
Non-marring plastic scribe  
Screws removed during this task:  
•
•
•
•
3 black M2.5×6 (bay cover)  
1 black M2×3 (hard drive)  
1 black M2.5×6 (optical drive)  
5 black M2×3 (keyboard frame - top base side) - Indicated  
by A in step 8 of the “Replacing the keyboard” procedure on page 53  
•
13 black M2.5×6 (keyboard  
frame/palm rest module - base side) - indicated by B in step 8 of the  
“Replacing the keyboard” procedure on page 53  
•
•
•
•
•
1 black M2×3 (system board)  
4 black M2.5×6 (LCD panel hinges)  
2 black M2.5×5 (LCD front panel)  
4 chrome M2.5×4 (LCD panel)  
4 chrome M2×3 (LCD panel hinge brackets)  
To replace the LCD:  
1
2
Complete the steps in “Preparing the notebook” on page 37.  
Remove the LCD panel assembly by performing steps 2 – 12 of the  
“Replacing the LCD panel assembly” procedure on page 76.  
3
4
Remove the LCD front panel by performing steps 3 – 5 of the “Replacing  
the LCD front panel” procedure on page 79.  
Remove the LCD panel by performing steps 4 – 7 of the “Replacing the LCD  
panel” procedure on page 84.  
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5
Remove the screws securing the LCD panel brackets.  
6
7
Attach the new LCD panel brackets to the LCD.  
Reinstall the LCD panel by performing steps 11 – 14 of the “Replacing the  
LCD panel” procedure on page 84.  
8
Reinstall the LCD front panel by performing steps 6 – 9 of the “Replacing  
the LCD front panel” procedure on page 79.  
Make sure the webcam lens is aligned with camera peephole on the LCD  
front panel before you secure the panel in place.  
9
Reinstall the LCD panel assembly by following the steps 13 – 15 of the  
“Replacing the LCD panel assembly” procedure on page 76.  
10 Reinstall the system board by performing steps 19 and 20 of the “Replacing  
the system board” procedure on page 67.  
11 Reinstall the keyboard by performing steps 21 – 24 of the “Replacing the  
keyboard” procedure on page 53.  
12 Reinstall the palm rest module by performing steps 14 – 17 of the “Replacing  
the palm rest module” procedure on page 48.  
13 Reinstall the optical drive by performing steps 10 and 11 of the “Replacing  
the optical drive” procedure on page 46.  
14 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the  
hard drive” procedure on page 41.  
15 If you have disconnected any wireless antennas, reconnect them now.  
16 Reinstall the bay cover.  
17 Reinstall the battery.  
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CHAPTER 3: Replacing notebook components  
Replacing the microphone  
Tools you need to complete this task:  
Phillips #0 screwdriver  
Flat screwdriver  
or  
Non-marring plastic scribe  
Screws removed during this task:  
•
•
•
•
3 black M2.5×6 (bay cover)  
1 black M2×3 (hard drive)  
1 black M2.5×6 (optical drive)  
5 black M2×3 (keyboard frame - top base side) - Indicated  
by A in step 8 of the “Replacing the keyboard” procedure on page 53  
•
13 black M2.5×6 (keyboard  
frame/palm rest module - base side) - indicated by B in step 8 of the  
“Replacing the keyboard” procedure on page 53  
•
•
•
•
1 black M2×3 (system board)  
4 black M2.5×6 (LCD panel hinges)  
2 black M2.5×5 (LCD front panel)  
4 chrome M2.5×4 (LCD panel)  
To replace the microphone:  
1
2
Complete the steps in “Preparing the notebook” on page 37.  
Remove the LCD panel assembly by performing steps 2 – 12 of the  
“Replacing the LCD panel assembly” procedure on page 76.  
3
4
Remove the LCD front panel by performing steps 3 – 5 of the “Replacing  
the LCD front panel” procedure on page 79.  
Remove the LCD panel by performing steps 4 – 7 of the “Replacing the LCD  
panel” procedure on page 84.  
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5
Release the microphone cable from the adhesive tabs securing them, and  
then remove the microphone from the LCD assembly lid.  
6
7
8
Place the new microphone on the LCD assembly lid and secure its cable  
on the adhesive tabs.  
Reinstall the LCD panel by performing steps 11 – 14 of the “Replacing the  
LCD panel” procedure on page 84.  
Reinstall the LCD front panel by performing steps 6 – 9 of the “Replacing  
the LCD front panel” procedure on page 79.  
Make sure the webcam lens is aligned with camera peephole on the LCD  
front panel before you secure the panel in place.  
9
Reinstall the LCD panel assembly by following the steps 13 – 15 of the  
“Replacing the LCD panel assembly” procedure on page 76.  
10 Reinstall the system board by performing steps 19 and 20 of the “Replacing  
the system board” procedure on page 67.  
11 Reinstall the keyboard by performing steps 21 – 24 of the “Replacing the  
keyboard” procedure on page 53.  
12 Reinstall the palm rest module by performing steps 14 – 17 of the “Replacing  
the palm rest module” procedure on page 48.  
13 Reinstall the optical drive by performing steps 10 and 11 of the “Replacing  
the optical drive” procedure on page 46.  
14 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the  
hard drive” procedure on page 41.  
15 If you have disconnected any wireless antennas, reconnect them now.  
16 Reinstall the bay cover.  
17 Reinstall the battery.  
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CHAPTER 3: Replacing notebook components  
Replacing the antennas  
Tools you need to complete this task:  
Phillips #0 screwdriver  
Flat screwdriver  
or  
Non-marring plastic scribe  
Screws removed during this task:  
•
•
•
•
3 black M2.5×6 (bay cover)  
1 black M2×3 (hard drive)  
1 black M2.5×6 (optical drive)  
5 black M2×3 (keyboard frame - top base side) - Indicated  
by A in step 8 of the “Replacing the keyboard” procedure on page 53  
•
13 black M2.5×6 (keyboard  
frame/palm rest module - base side) - indicated by B in step 8 of the  
“Replacing the keyboard” procedure on page 53  
•
•
•
•
1 black M2×3 (system board)  
4 black M2.5×6 (LCD panel hinges)  
2 black M2.5×5 (LCD front panel)  
4 chrome M2.5×4 (LCD panel)  
To replace the antennas:  
1
2
Complete the steps in “Preparing the notebook” on page 37.  
Remove the LCD panel assembly by performing steps 2 – 12 of the  
“Replacing the LCD panel assembly” procedure on page 76.  
3
4
Remove the LCD front panel by performing steps 3 – 5 of the “Replacing  
the LCD front panel” procedure on page 79.  
Remove the LCD panel by performing steps 4 – 7 of the “Replacing the LCD  
panel” procedure on page 84.  
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5
Release the antenna cables from the retaining latches securing them, and  
then carefully pry the cables loose from the LCD assembly lid to remove  
the antennas.  
6
7
8
Secure the new antenna cables on the LCD assembly lid and route their  
cables underneath the adhesive tabs.  
Reinstall the LCD panel by performing steps 11 – 14 of the “Replacing the  
LCD panel” procedure on page 84.  
Reinstall the LCD front panel by performing steps 6 – 9 of the “Replacing  
the LCD front panel” procedure on page 79.  
Make sure the webcam lens is aligned with camera peephole on the LCD  
front panel before you secure the panel in place.  
9
Reinstall the LCD panel assembly by following the steps 13 – 15 of the  
“Replacing the LCD panel assembly” procedure on page 76.  
10 Reinstall the system board by performing steps 19 and 20 of the “Replacing  
the system board” procedure on page 67.  
11 Reinstall the keyboard by performing steps 21 – 24 of the “Replacing the  
keyboard” procedure on page 53.  
12 Reinstall the palm rest module by performing steps 14 – 17 of the “Replacing  
the palm rest module” procedure on page 48.  
13 Reinstall the optical drive by performing steps 10 and 11 of the “Replacing  
the optical drive” procedure on page 46.  
14 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the  
hard drive” procedure on page 41.  
15 If you have disconnected any wireless antennas, reconnect them now.  
16 Reinstall the bay cover.  
17 Reinstall the battery.  
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CHAPTER 3: Replacing notebook components  
Replacing the LCD assembly lid  
Tools you need to complete this task:  
Phillips #0 screwdriver  
Flat screwdriver  
or  
Non-marring plastic scribe  
Screws removed during this task:  
•
•
•
•
3 black M2.5×6 (bay cover)  
1 black M2×3 (hard drive)  
1 black M2.5×6 (optical drive)  
5 black M2×3 (keyboard frame - top base side) - Indicated  
by A in step 8 of the “Replacing the keyboard” procedure on page 53  
•
13 black M2.5×6 (keyboard  
frame/palm rest module - base side) - indicated by B in step 8 of the  
“Replacing the keyboard” procedure on page 53  
•
•
•
•
1 black M2×3 (system board)  
4 black M2.5×6 (LCD panel hinges)  
2 black M2.5×5 (LCD front panel)  
4 chrome M2.5×4 (LCD panel)  
To replace the LCD assembly lid:  
1
2
Complete the steps in “Preparing the notebook” on page 37.  
Remove the LCD panel assembly by performing steps 2 – 12 of the  
“Replacing the LCD panel assembly” procedure on page 76.  
3
4
5
Remove the LCD front panel by performing steps 3 – 5 of the “Replacing  
the LCD front panel” procedure on page 79.  
Remove the LCD panel by performing steps 4 – 7 of the “Replacing the LCD  
panel” procedure on page 84.  
If you are going to use the same webcam, microphone and wireless  
antennas, remove these items from the old LCD assembly lid and attach  
them to the new one. Refer to the related replacement procedure on previous  
pages for instructions.  
6
7
Reinstall the LCD panel by performing steps 11 – 14 of the “Replacing the  
LCD panel” procedure on page 84.  
Reinstall the LCD front panel by performing steps 6 – 9 of the “Replacing  
the LCD front panel” procedure on page 79.  
Make sure the webcam lens is aligned with camera peephole on the LCD  
front panel before you secure the panel in place.  
8
Reinstall the LCD panel assembly by following the steps 13 – 15 of the  
“Replacing the LCD panel assembly” procedure on page 76.  
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9
Reinstall the system board by performing steps 19 and 20 of the “Replacing  
the system board” procedure on page 67.  
10 Reinstall the keyboard by performing steps 21 – 24 of the “Replacing the  
keyboard” procedure on page 53.  
11 Reinstall the palm rest module by performing steps 14 – 17 of the “Replacing  
the palm rest module” procedure on page 48.  
12 Reinstall the optical drive by performing steps 10 and 11 of the “Replacing  
the optical drive” procedure on page 46.  
13 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the  
hard drive” procedure on page 41.  
14 If you have disconnected any wireless antennas, reconnect them now.  
15 Reinstall the bay cover.  
16 Reinstall the battery.  
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CHAPTER4  
Troubleshooting  
• Diagnosing problems  
• System test procedures  
• Power-On Self-Test (POST) error message  
• Index of error messages  
• Phoenix BIOS beep codes  
• Symptom-to-FRU error messages  
• Intermittent problems  
• Undetermined problems  
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CHAPTER 4: Troubleshooting  
Diagnosing problems  
Use the following procedure as a guide for diagnosing notebook problems.  
Important  
The diagnostic tests are intended to test only Acer products. Non-Acer  
products, prototype cards, or modified options can give false errors and invalid  
system responses.  
1
2
Obtain the failing symptoms in as much detail as possible.  
Verify the symptoms by attempting to re-create the failure by running the  
diagnostic test or by repeating the same operation.  
3
Use the following table with the verified symptom to determine which page  
to go to.  
Symptoms (Verified)  
Go To  
Power failure. (The power indicator does  
not go on or stay on.)  
“Testing the power system” on page 100  
■
POST does not complete. No beep or  
error codes are indicated.  
“Power-On Self-Test (POST) error  
message” on page 102  
■
“Undetermined problems” on page 115  
POST detects an error and displayed  
messages on screen.  
“Index of error messages” on page 103  
Other symptoms (LCD display problems  
or others).  
“Power-On Self-Test (POST) error message”  
on page 102  
■
Symptoms cannot be re-created  
(intermittent problems).  
Use the customer-reported symptoms and  
go to “Power-On Self-Test (POST) error  
message” on page 102  
■
“Intermittent problems” on page 114  
“Undetermined problems” on page 115  
■
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System test procedures  
Testing the optical drive  
Use the following procedure to isolate a problem in an optical drive controller,  
driver, or drive.  
Important  
Make sure that the CD-ROM does not have any label attached to it. The  
label can cause damage to the drive or can cause the drive to fail.  
To test the optical drive:  
1
2
3
Boot from the diagnostics diskette and start the diagnostics program.  
Run the CD-ROM Test and see if the test completes successfully.  
Follow the instructions in the message window.  
If an error occurs, reconnect the connector on the system board.  
If the error still remains:  
4
5
6
Reconnect the external optical drive to a USB jack.  
Replace the external optical drive.  
Replace the system board.  
Testing the keyboard or auxiliary input device  
If the internal keyboard does not work or an unexpected character appears, make  
sure that the flexible cable extending from the keyboard is correctly seated in the  
connector on the system board. If the keyboard cable is connected correctly, run  
the Keyboard Test.  
Important  
Disconnect any external keyboards before testing the built-in keyboard.  
If the tests detect a keyboard problem, do the following one at a time.  
To correct the problem:  
1
2
3
Reconnect the keyboard cable to the system board.  
Replace the keyboard.  
Replace the system board.  
Important  
Do not replace a non-defective FRU.  
The following auxiliary input devices are supported by this notebook:  
•
•
Numeric keypad  
External keyboard  
If any of these devices do not work, reconnect the cable connector and repeat  
the failing operation.  
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CHAPTER 4: Troubleshooting  
Testing the memory  
Memory errors can stop your programs, show error messages on the screen, or  
hang the system.  
To test the memory:  
1
2
3
4
Boot from the diagnostics diskette and start the diagnostics program.  
Run the Memory Test and see if the test completes successfully.  
Press F2 in the test items.  
Follow the instructions in the message window.  
Important  
Make sure that each memory card is fully installed into the connector.  
A loose connection can cause an error.  
Testing the power system  
To test for a power problem:  
Turn on the notebook using each of the following power sources:  
•
•
Remove the battery pack, connect the power adapter, then make sure  
that the notebook turns on using AC power.  
•
Disconnect the power adapter, install a charged battery pack, then make  
sure that power is supplied by the battery pack.  
If you suspect a power problem, complete the appropriate power supply check:  
•
•
“Check the power adapter” on page 100  
“Check the battery pack” on page 101  
Check the power adapter  
Unplug the power adapter cable from the notebook and measure the output  
voltage at the power adapter cable plug. See the following figure.  
Pin 1: +19 to +20.5V  
Pin 2: 0V, Ground  
•
•
If the voltage is not correct, replace the power adapter.  
If the voltage is within the range, do the following:  
•
•
Replace the system board.  
If the problem is not corrected, see “Undetermined problems” on page  
115.  
•
•
If the power-on indicator does not light up, check the power adapter’s  
power cord for correct continuity and installation.  
If the operational charge does not work, see “Check the battery pack”  
on page 101.  
Important  
An audible noise from the power adapter does not always indicate  
a defect.  
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Check the battery pack  
To check the battery pack using software:  
1
2
Open Power Management in the Windows Control Panel.  
In Power Meter, make sure that the parameters shown for Current Power  
Source and Total Battery Power Remaining are correct.  
3
Repeat the steps 1 and 2, for both battery and adapter. This helps you identify  
first the problem is on recharging or discharging.  
To check the battery pack using hardware:  
1
2
Turn off the notebook.  
Remove the battery pack and measure the voltage between battery terminals  
1 (+) and 6 (ground).  
3
If the voltage is still less than 7.5 Vdc after recharging, replace the battery.  
Important  
To check the battery charge operation, use a discharged battery pack or a  
battery pack that has less than 50% of the total power remaining when installed  
in the notebook.  
If the battery status indicator does not light up, remove the battery pack and let  
it return to room temperature. Re-install the battery pack.  
If the charge indicator still does not light up, replace the battery pack. If the charge  
indicator still does not light up, replace the DC/DC charger board.  
Testing the touchpad  
If the touchpad doesn’t work, do the following actions one at a time to correct the  
problem.  
To test the touchpad:  
1
2
3
Reconnect the touchpad cables.  
Replace the touchpad.  
Replace the system board.  
Important  
Do not replace a non-defective FRU.  
After you use the touchpad, the pointer may drift on the screen for a short time.  
This self-acting pointer movement can occur when a slight, steady pressure is  
applied to the touchpad pointer. This symptom is not a hardware problem. No  
service actions are necessary if the pointer movement stops in a short period of  
time.  
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CHAPTER 4: Troubleshooting  
Power-On Self-Test (POST) error  
message  
The POST error message index lists the error message and their possible causes.  
The most likely cause is listed first.  
Important  
Perform the FRU replacement or actions in the sequence shown in the  
FRU/Action column. If the FRU replacement does not solve the problem, put the  
original part back in the notebook. Do not replace a non-defective FRU.  
This index can also help you determine the next possible FRU to be replaced when  
servicing a notebook.  
If the symptom is not listed, see “Undetermined problems” on page 115.  
The following lists the error messages that the BIOS displays on the screen and  
the error symptoms classified by function.  
Important  
Most of the error messages occur during POST. Some of them display  
information about a hardware device, such as the amount of memory installed.  
Others may indicate a problem with a device, such as the way it has been  
configured.  
Important  
If the system fails after you make changes in the BIOS Setup Utility menus,  
reset the notebook, enter Setup, and install Setup defaults or correct the error.  
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Index of error messages  
Error codes  
Error Codes  
006  
Error Messages  
Equipment Configuration Error  
Causes:  
1. CPU BIOS Update Code Mismatch  
2. IDE Primary Channel Master Drive Error  
(The causes are shown before “Equipment Configuration Error”)  
010  
Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh)  
Real Time Clock Error  
070  
071  
CMOS Battery Bad  
072  
CMOS Checksum Error  
110  
System is disabled. An incorrect password was entered.  
<No error code>  
Battery is critically low. In this situation BIOS issues four short beeps, then shuts the system  
down. No message is displayed.  
<No error code>  
Temperature is critically high. In this situation BIOS shuts the system down. No message is  
displayed.  
Error messages  
Error Messages  
Failure Fixed Disk  
FRU/Action Sequence  
■
Reconnect the hard disk drive connector.  
■
Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot  
the notebook.  
Test or replace the hard disk drive.  
■
■
Test or replace the system board.  
Stuck Key  
See “Testing the keyboard or auxiliary input device” on page 99.  
See “Testing the keyboard or auxiliary input device” on page 99.  
See “Testing the keyboard or auxiliary input device” on page 99.  
Keyboard error  
Keyboard Controller Failed  
Keyboard locked - Unlock key switch  
Unlock the external keyboard.  
Monitor type does not match CMOS - Run Setup  
Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the  
notebook.  
■
Shadow RAM Failed at offset: nnnn  
System RAM Failed at offset: nnnn  
Test or replace the BIOS ROM.  
■
Test or replace the system board.  
■
Test or replace the SO-DIMM.  
Test or replace the system board.  
■
■
Extended RAM Failed at offset: nnnn  
System battery is dead - Replace and run Setup  
Test or replace the SO-DIMM.  
■
Test or replace the system board.  
Test or replace the CMOS battery, run the BIOS Setup Utility to  
reconfigure system time, then reboot the system.  
System CMOS checksum bad - Default  
configuration used  
Test or replace the CMOS battery, run the BIOS Setup Utility to  
reconfigure system time, then reboot the system.  
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Error Messages  
System timer error  
FRU/Action Sequence  
■
Test or replace the CMOS battery, run the BIOS Setup Utility to  
reconfigure system time, then reboot the system.  
Test or replace the system board.  
■
■
■
Real time clock error  
Test or replace the CMOS battery, run the BIOS Setup Utility to  
reconfigure system time, then reboot the system.  
Test or replace the system board.  
■
■
■
Previous boot incomplete - Default configuration  
used  
Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot  
the notebook.  
Test or replace the CMOS battery, run the BIOS Setup Utility to  
reconfigure system time, then reboot the system.  
Test or replace the system board.  
■
Memory size found by POST differed from  
CMOS  
Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot  
the notebook.  
■
■
Test or replace the SO-DIMM.  
Test or replace the system board.  
■
Diskette drive A error  
Make sure that the drive is defined with the proper diskette type in the  
BIOS Setup Utility.  
Incorrect Drive A type - run SETUP  
Make sure that the drive is defined with the proper diskette type in the  
BIOS Setup Utility  
System cache error - Cache disabled  
CPU ID:  
Test or replace the system board.  
Test or replace the system board.  
■
DMA Test Failed  
Test or replace the SO-DIMM.  
Test or replace the system board.  
■
■
Software NMI Failed  
Test or replace the SO-DIMM.  
Test or replace the system board.  
■
■
Fail-Safe Timer NMI Failed  
Device Address Conflict  
Test or replace the SO-DIMM.  
■
Test or replace the system board.  
■
Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot  
the notebook.  
■
Test or replace the CMOS battery, run the BIOS Setup Utility to  
reconfigure system time, then reboot the system.  
■
Test or replace the system board.  
■
Allocation Error for device  
Failing Bits: nnnn  
Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot  
the notebook.  
■
Test or replace the CMOS battery, run the BIOS Setup Utility to  
reconfigure system time, then reboot the system.  
■
Test or replace the system board.  
■
Test or replace the SO-DIMM.  
■
Test or replace the BIOS ROM.  
■
Test or replace the system board.  
Fixed Disk n  
None  
■
Invalid System Configuration Data  
Test or replace the BIOS ROM.  
Test or replace the system board.  
■
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Error Messages  
FRU/Action Sequence  
■
I/O device IRQ conflict  
Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot  
the notebook.  
■
Test or replace the CMOS battery, run the BIOS Setup Utility to  
reconfigure system time, then reboot the system.  
■
Test or replace the system board.  
■
Operating system not found  
Run the BIOS Setup Utility and see if fixed disk and drive A: are  
properly identified.  
■
Test or replace the diskette drive  
■
Test or replace the hard disk drive  
■
Test or replace the system board  
No-beep error messages  
No-beep Error Messages  
FRU/Action in Sequence  
■
No beep, power-on indicator turns off and LCD  
is blank.  
Test the power source (battery pack and power adapter). See “Testing  
the power system” on page 100.  
■
Make sure that every connector is connected tightly and correctly.  
■
Reconnect the SO-DIMM.  
■
Test or replace the LED board.  
■
Test or replace the system board.  
■
No beep, power-on indicator turns on and LCD  
is blank.  
Test the power source (battery pack and power adapter). See “Testing  
the power system” on page 100.  
■
Reconnect the LCD connector  
■
Check the hard disk drive.  
■
Check the LCD inverter ID.  
■
Check the LCD cable.  
■
Test or replace the LCD inverter.  
■
Test or replace the LCD.  
■
Test or replace the system board.  
■
No beep, power-on indicator turns on and LCD  
is blank. But you can see POST on an external  
CRT.  
Reconnect the LCD connectors.  
■
Check the LCD inverter ID.  
■
Check the LCD cable.  
■
Test or replace the LCD inverter.  
■
Test or replace the LCD.  
■
Test or replace the system board.  
■
No beep, power-on indicator turns on and a  
blinking cursor shown on LCD during POST.  
Make sure that every connector is connected tightly and correctly.  
Test or replace the system board.  
■
■
No beep during POST but system runs correctly.  
Test or replace the speaker.  
Test or replace the system board.  
■
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CHAPTER 4: Troubleshooting  
Phoenix BIOS beep codes  
Code  
02h  
03h  
04h  
06h  
08h  
09h  
0Ah  
0Bh  
0Ch  
0Eh  
0Fh  
10h  
11h  
12h  
13h  
14h  
16h  
17h  
18h  
1Ah  
1Ch  
20h  
22h  
24h  
26h  
28h  
29h  
2Ah  
2Ch  
2Eh  
2Fh  
Beeps  
POST Routine Description  
Verify Real Mode  
Disable Non-Maskable Interrupt (NMI)  
Get CPU type  
Initialize system hardware  
Initialize chipset with initial POST values  
Set IN POST flag  
Initialize CPU registers  
Enable CPU cache  
Initialize caches to initial POST values  
Initialize I/O component  
Initialize the local bus IDE  
Initialize Power Management  
Load alternate registers with initial POST values  
Restore CPU control word during warm boot  
Initialize PCI Bus Mastering devices  
Initialize keyboard controller  
BIOS ROM checksum  
1-2-2-3  
Initialize cache before memory autosize  
8254 timer initialization  
8237 DMA controller initialization  
Reset Programmable Interrupt Controller  
Test DRAM refresh  
1-3-1-1  
1-3-1-3  
Test 8742 Keyboard Controller  
Set ES segment register to 4 GB  
Enable A20 line  
Autosize DRAM  
Initialize POST Memory Manager  
Clear 215 KB base RAM  
1-3-4-1  
1-3-4-3  
RAM failure on address line xxxx  
RAM failure on data bits xxxx of low byte of memory bus  
Enable cache before system BIOS shadow  
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Code  
30h  
32h  
33h  
36h  
38h  
3Ah  
3Ch  
3Dh  
42h  
45h  
46h  
48h  
49h  
4Ah  
4Bh  
4Ch  
4Eh  
50h  
51h  
52h  
54h  
58h  
59h  
5Ah  
5Bh  
5Ch  
60h  
62h  
64h  
66h  
67h  
68h  
69h  
Beeps  
1-4-1-1  
POST Routine Description  
RAM failure on data bits xxxx of high byte of memory bus  
Test CPU bus-clock frequency  
Initialize Phoenix Dispatch Manager  
Warm start shut down  
Shadow system BIOS ROM  
Autosize cache  
Advanced configuration of chipset registers  
Load alternate registers with CMOS values  
Initialize interrupt vectors  
POST device initialization  
2-1-2-3  
Check ROM copyright notice  
Check video configuration against CMOS  
Initialize PCI bus and devices  
Initialize all video adapters in system  
QuietBoot start (optional)  
Shadow video BIOS ROM  
Display BIOS copyright notice  
Display CPU type and speed  
Initialize EISA board  
Test keyboard  
Set key click if enabled  
2-2-3-1  
Test for unexpected interrupts  
Initialize POST display service  
Display prompt “Press F2 to enter SETUP”  
Disable CPU cache  
Test RAM between 512 and 640 KB  
Test extended memory  
Test extended memory address lines  
Jump to User Patch1  
Configure advanced cache registers  
Initialize Multi Processor APIC  
Enable external and CPU caches  
Setup System Management Mode (SMM) area  
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Code  
6Ah  
6Bh  
6Ch  
6Eh  
70h  
72h  
76h  
7Ch  
7Eh  
80h  
81h  
82h  
83h  
84h  
85h  
86h  
87h  
88h  
89h  
8Ah  
8Bh  
8Ch  
8Fh  
90h  
91h  
92h  
93h  
95h  
96h  
97h  
98h  
99h  
9Ah  
Beeps  
POST Routine Description  
Display external L2 cache size  
Load custom defaults (optional)  
Display shadow-area message  
Display possible high address for UMB recovery  
Display error messages  
Check for configuration errors  
Check for keyboard errors  
Set up hardware interrupt vectors  
Initialize coprocessor if present  
Disable onboard Super I/O ports and IRQs  
Late POST device initialization  
Detect and install external RS232 ports  
Configure non-MCD IDE controllers  
Detect and install external parallel ports  
Initialize PC-compatible PnP ISA devices  
Re-initialize onboard I/O ports  
Configure Motherboard Configurable Devices (optional)  
Initialize BIOS Area  
Enable Non-Maskable Interrupts (NMIs)  
Initialize Extended BIOS Data Area  
Test and initialize PS/2 mouse  
Initialize floppy controller  
Determine number of ATA drives (optional)  
Initialize hard-disk controllers  
Initialize local-bus hard-disk controllers  
Jump to UserPatch2  
Build MPTABLE for multi-processor boards  
Install CD ROM for boot  
Clear huge ES segment register  
Fixup Multi Processor table  
1-2  
Search for option ROMs. One long, two short beeps on checksum failure.  
Check for SMART drive (optional)  
Shadow option ROMs  
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Code  
9Ch  
9Dh  
9Eh  
9Fh  
A0h  
A2h  
A4h  
A8h  
AAh  
ACh  
AEh  
B0h  
B2h  
B4h  
B5h  
B6h  
B9h  
BAh  
BBh  
BCh  
BDh  
BEh  
BFh  
C0h  
C1h  
C2h  
C3h  
C4h  
C5h  
C6h  
C7h  
C8h  
C9h  
Beeps  
POST Routine Description  
Set up Power Management  
Initialize security engine (optional)  
Enable hardware interrupts  
Determine number of ATA and SCSI drives  
Set time of day  
Check key lock  
Initialize Typematic rate  
Erase F2 prompt  
Scan for F2 key stroke  
Enter SETUP  
Clear Boot flag  
Check for errors  
POST done- prepare to boot operating system  
One short beep before boot  
Terminate QuietBoot (optional)  
Check password (optional)  
Prepare Boot  
1
Initialize DMI parameters  
Initialize PnP Option ROMs  
Clear parity checkers  
Display MultiBoot menu  
Clear screen (optional)  
Check virus and backup reminders  
Try to boot with INT 19  
Initialize POST Error Manager (PEM)  
Initialize error logging  
Initialize error display function  
Initialize system error handler  
PnPnd dual CMOS (optional)  
Initialize notebook docking (optional)  
Initialize notebook docking late  
Force check (optional)  
Extended checksum (optional)  
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Code  
D2h  
E0h  
E1h  
E2h  
E3h  
E4h  
E5h  
E6h  
E7h  
E8h  
E9h  
EAh  
EBh  
ECh  
EDh  
EEh  
EFh  
F0h  
F1h  
F2h  
F3h  
F4h  
F5h  
F6h  
F7h  
Beeps  
POST Routine Description  
Unknown interrupt  
Initialize the chipset  
Initialize the bridge  
Initialize the CPU  
Initialize the system timer  
Initialize system I/O  
Check force recovery boot  
Checksum BIOS ROM  
Go to BIOS  
Set Huge Segment  
Initialize Multi Processor  
Initialize OEM special code  
Initialize PIC and DMA  
Initialize Memory type  
Initialize Memory size  
Shadow Boot Block  
System memory test  
Initialize interrupt vectors  
Initialize Run Time Clock  
Initialize video  
Initialize System Management Mode  
Output one beep before boot  
Boot to Mini DOS  
1
Clear Huge Segment  
Boot to Full DOS  
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Symptom-to-FRU error messages  
LCD  
Symptom / Error  
Action in Sequence  
■
■
The LCD backlight doesn't work.  
Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot  
■
The LCD is too dark.  
the notebook.  
■
■
The LCD brightness cannot be adjusted.  
The LCD contrast cannot be adjusted.  
Reconnect the LCD connectors.  
■
■
Test or replace the keyboard (if contrast and brightness function key  
doesn't work).  
■
Check the LCD inverter ID.  
■
Test or replace the LCD cable.  
■
Test or replace the LCD inverter.  
■
Test or replace the LCD.  
■
Test or replace the system board.  
■
■
The LCD screen is unreadable.  
Reconnect the LCD connector.  
■
■
Missing pels in characters.  
Check the LCD inverter ID.  
■
■
The screen appears abnormal.  
The wrong color is displayed.  
Test or replace the LCD cable.  
■
■
Test or replace the LCD inverter.  
■
Test or replace the LCD.  
■
Test or replace the system board.  
■
The LCD is displaying extra horizontal or vertical  
lines.  
Check the LCD inverter ID.  
■
Test or replace the LCD cable.  
■
Test or replace the LCD inverter.  
■
Test or replace the LCD.  
■
Test or replace the system board.  
Power  
Symptom / Error  
Action in Sequence  
■
The notebook shuts down during operation.  
Test the power source (battery pack and power adapter). See “Testing  
the power system” on page 100.  
■
Test or replace the battery pack.  
■
Test or replace the power adapter.  
■
Test or replace the system board.  
■
The notebook doesn’t turn on.  
Test the power source (battery pack and power adapter). See “Testing  
the power system” on page 100.  
■
Test or replace the battery pack.  
■
Test or replace the power adapter.  
■
Test or replace the system board.  
■
The notebook doesn’t turn off.  
The battery can’t be charged.  
Test the power source (battery pack and power adapter). See “Testing  
the power system” on page 100.  
■
Press and hold the power button for more than four seconds.  
Test or replace the system board.  
■
■
Test the battery pack. See “Check the battery pack” on page 101.  
■
Test or replace the battery pack.  
■
Test or replace the system board.  
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Memory  
Symptom / Error  
Action in Sequence  
■
Memory count (size) appears different from  
actual size.  
Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot  
the notebook.  
■
■
Test or replace the SO-DIMM.  
Test or replace the system board.  
Sound  
Symptom / Error  
Action in Sequence  
■
No sound comes from the notebook when  
running Windows multimedia programs.  
Reinstall the audio driver.  
■
Test or replace the speakers.  
■
Test or replace the system board.  
■
The internal speakers make noise or emit no  
sound.  
Test or replace the speakers.  
Test or replace the system board.  
■
Power management  
Symptom / Error  
Action in Sequence  
■
The notebook will not hibernate.  
Test or replace the keyboard (if control is from the keyboard).  
■
Test or replace the hard disk drive.  
■
Test or replace the system board.  
■
The system doesn't hibernate and emits four  
short beeps every minute.  
Press Fn+o and see if the notebook enters hibernation mode.  
■
Test or replace the touchpad.  
■
Test or replace the keyboard.  
■
Check the hard disk connection to the system board.  
■
Test or replace the hard disk drive.  
■
Test or replace the system board.  
■
The notebook doesn’t enter standby mode after  
closing the LCD.  
Make sure that the magnet is in the magnet holder. For more  
information, see “Replacing the LCD panel” on page 84.  
■
Test or replace the system board.  
■
The system doesn't resume from hibernation  
mode.  
Check the hard disk connection to the system board.  
■
Test or replace the hard disk drive.  
■
Test or replace the system board.  
■
The system doesn't resume from standby mode  
after opening the LCD.  
Make sure that the magnet is in the magnet holder. For more  
information, see “Replacing the LCD panel” on page 84.  
■
Test or replace the system board.  
■
The battery fuel gauge in Windows doesn’t go  
higher than 90%.  
Remove the battery pack and let it cool for two hours.  
■
Refresh the battery (use only battery power until the notebook turns  
off, then charge the battery).  
■
Test or replace the battery pack.  
■
Test or replace the system board.  
■
The system hangs intermittently.  
Reconnect the hard disk drive and optical drive.  
■
Check the hard disk connection to the system board.  
■
Test or replace the system board.  
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Devices  
Symptom / Error  
Action in Sequence  
■
System configuration does not match the  
installed devices.  
Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot  
the notebook.  
■
Reconnect the hard disk drive and optical drive.  
■
The external display does not work correctly.  
Press Fn+F4 repeatedly to switch between LCD, external display, and  
both displays.  
■
Test or replace the system board.  
■
USB does not work correctly.  
Printer problems.  
Test or replace the USB board.  
■
Test or replace the system board.  
■
Run the printer self-test.  
■
Reinstall the printer driver.  
■
Test or replace the printer cable.  
■
Test or replace the printer.  
■
Test or replace the system board.  
Keyboard and touchpad  
Symptom / Error  
Action in Sequence  
■
The keyboard (one or more keys) does not work.  
Reconnect the keyboard cable.  
■
Test or replace the keyboard.  
■
Test or replace the system board.  
■
The touchpad does not work.  
Reconnect the touchpad cable.  
■
Test or replace the touchpad board.  
■
Test or replace the system board.  
Important  
If you cannot find a symptom or an error in this list and the problem remains,  
see “Undetermined problems” on page 115.  
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CHAPTER 4: Troubleshooting  
Intermittent problems  
Intermittent system hang problems can be caused by a variety of reasons that  
have nothing to do with a hardware defect. These reasons include: cosmic  
radiation, electrostatic discharge, or software errors. FRU replacement should be  
considered only when a recurring problem exists.  
To analyze an intermittent problem:  
1
2
Run the advanced diagnostic test for the system board in loop mode at least  
ten times.  
•
•
If any error is detected, replace the FRU.  
If no error is detected, do not replace any FRU.  
Rerun the test to verify that there are no more errors.  
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Undetermined problems  
If the diagnostic test may not identify which adapter or device failed, which installed  
devices are incorrect, whether a short circuit is suspected, or whether the system  
is inoperative. Use these procedures to isolate the failing FRU (do not isolate a  
non-defective FRU).  
Important  
Verify that all attached devices are supported by the notebook.  
Important  
Verify that the power supply being used at the time of the failure is operating  
correctly. (See “Testing the power system” on page 100.)  
To isolate a failing FRU:  
1
2
Turn off the notebook.  
Visually check FRU parts for damage. If you identify any damage, replace  
the FRU.  
3
Remove or disconnect all of the following devices:  
•
•
•
•
•
•
Non-Acer devices  
Printer, mouse, and other external devices  
Battery pack  
Hard disk drive(s)  
SO-DIMM  
Optical drive  
4
5
Turn on the notebook.  
Determine if the problem has changed.  
•
If the problem does not recur, reconnect the removed devices one at a  
time until you find the failing FRU.  
•
If the problem does recur, replace the following FRUs one at a time:  
•
•
System board  
LCD assembly  
Important  
Do not replace a non-defective FRU.  
115  
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CHAPTER 4: Troubleshooting  
116  
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CHAPTER5  
Connector locations  
• System board layout  
117  
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CHAPTER 5: Connector locations  
System board layout  
Top view  
Item  
1
Code  
Component  
Item  
8
Code  
Component  
KB1  
Keyboard cable connector  
CARD1  
RTC1  
Memory card reader  
Battery  
2
TPAD1  
Touchpad board cable  
connector  
9
3
4
5
6
7
USBCN2  
USBCN1  
SW_R1  
SW_L1  
USB board cable connector  
USB board cable connector  
Right touchpad button  
Left touchpad button  
10  
11  
12  
13  
14  
CHARGE  
R_LED1  
Battery charge indicator  
MEDIA_  
LED1  
Hard drive activity indicator  
COM_  
LED1  
Bluetooth/Wireless network  
indicator  
PWRCN1  
Power button board cable  
connector  
PWR_  
LED1  
Power indicator  
LCD1  
LCD cable connector  
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Bottom view - Discrete model  
Item  
1
Code  
Component  
Item  
11  
Code  
Component  
BAT1  
CPU1  
SIM1  
DCIN1  
RJ45  
FAN1  
CRT1  
Battery connector  
Processor socket  
SIM card slot  
WWAN1  
DM1-2  
WLAN1  
G2201  
G2101  
HDD1  
PCH1  
3G module slot  
2
12  
13  
14  
15  
16  
17  
Memory slots 1 and 2  
WLAN module slot  
Clear password hardware gap  
Clear CMOS hardware gap  
HDD connector  
3
4
DC power cable connector  
Ethernet jack  
5
6
Fan connector  
Monitor port  
7
Mobile Intel HM65 Express  
Chipset  
8
9
HDMI1  
USB1  
HDMI out port  
USB port 1  
18  
19  
ODD1  
VGA1  
SATA optical drive connector  
NVIDIA GeForce graphics  
controller  
10  
USB2  
USB port 2  
119  
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CHAPTER 5: Connector locations  
Bottom view - UMA model  
Item  
1
Code  
Component  
Item  
11  
Code  
Component  
BAT1  
CPU1  
SIM1  
DCIN1  
RJ45  
FAN1  
CRT1  
Battery connector  
Processor socket  
SIM card slot  
WWAN1  
DM1-2  
WLAN1  
G2201  
G2101  
HDD1  
PCH1  
3G module slot  
2
12  
13  
14  
15  
16  
17  
Memory slots 1 and 2  
WLAN module slot  
Clear password hardware gap  
Clear CMOS hardware gap  
HDD connector  
3
4
DC power cable connector  
Ethernet jack  
5
6
Fan connector  
Monitor port  
7
Mobile Intel HM65 Express  
Chipset  
8
HDMI1  
USB1  
USB2  
HDMI out port  
USB port 1  
USB port 2  
18  
ODD1  
SATA optical drive connector  
9
10  
120  
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CHAPTER6  
FRU (Field-Replaceable Unit) list  
• Introduction  
• Exploded diagram  
• FRU list  
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CHAPTER 6: FRU (Field-Replaceable Unit) list  
Introduction  
This chapter gives you the FRU (field-replaceable-unit) listing in global  
configurations of this model. Refer to this chapter whenever ordering for parts to  
repair or for RMA (Return Merchandise Authorization).  
Please note that WHEN ORDERING FRU PARTS, you should check the most  
up-to-date information available on your regional web or channel. For whatever  
reasons a part number change is made, it will not be noted on the printed Service  
Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may  
have a DIFFERENT part number code from those given in the FRU list of this  
printed Service Guide. You MUST use the local FRU list provided by your regional  
Acer office to order FRU parts for repair and service of customer machines.  
Important  
To scrap or to return the defective parts, you should follow the local  
government ordinance or regulations on how to dispose it properly, or follow the  
rules set by your regional Acer office on how to return it.  
Exploded diagram  
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Item  
1
Component  
LCD assembly lid  
LCD panel  
2
3
LCD front panel  
4
Right LCD panel hinge bracket  
Optical drive  
5
6
System board  
7
Hard drive  
8
USB board  
9
Base enclosure  
Bay cover  
10  
11  
12  
13  
14  
Cooling assembly  
Keyboard frame  
Palm rest  
Right LCD panel hinge bracket  
123  
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CHAPTER 6: FRU (Field-Replaceable Unit) list  
FRU list  
Category  
Adapter  
Part Name  
Description  
Part No.  
ADAPTER 65W  
19V 3PIN DELTA  
ADP-65JH DB A  
LV5 LED LF YEL-  
LOW  
ADP 65W 19V 3P ADP-65JH DB A,  
AP.0650A.017  
ADAPTER 65W  
19V DELTA  
ADP 65W 19V LV5 ADP-65VH BA LOW  
PROFILE  
AP.06501.026  
ADP-65VH LV5  
LOW PROFILE  
LED LF YELLOW  
UMA  
ADAPTER 65W  
ADP 65W 19V 3P PA-1650-22AC LV  
AP.06501.033  
AP.06503.024  
19V 3PIN LITEON  
PA-1650-22AC LV5  
LED LF YELLOW  
ADAPTER 65W  
19V LITEON  
ADP LITEON 65W 19V PA-1650-69AW LV5  
L
PA-1650-69AW  
LV5LOWPROFILE  
LED LF YELLOW  
UMA  
ADAPTER 65W  
19V 3PIN HIPRO  
HP-A0652R3B 1LF  
LV5 LED LF YEL-  
LOW  
ADP 65W 19V 3P HP-A0652R3B 1LF  
AP.06503.029  
AP.0650A.012  
ADAPTER 65W  
19V CHICONY-  
POW  
ADP 65W 19V LV5 CPA09-A065N1 LOW  
PROFILE  
CPA09-A065N1  
LV5LOWPROFILE  
LED LF YELLOW  
UMA  
ADAPTER DELTA  
90W 19V  
ADP 90W 19V 3P ADP-90CD DBH LV5  
BLUE 1.7  
AP.0900A.005  
1.7X5.5X11 BLUE  
ADP-90CD DBH,  
LV5 LED LF  
ADAPTER 90W  
ADP 90W 19V 3P PA-1900-34AR LV  
ADP 90W 19V 3P HP-A0904A3 B1LF  
AP.09001.031  
AP.09003.021  
19V 3PIN LITEON  
PA-1900-34AR LV5  
LED LF BLUE DIS  
ADAPTER 90W  
19V 3PIN HIPRO  
HP-A0904A3 B1LF  
LV5 LED LF BLUE  
DIS  
Battery  
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BATTERY SANYO  
AS10D LI-ION  
3S2P SANYO 6  
CELL 4400MAH  
MAIN COMMON  
ID:AS10D31  
BTY PACK LI+ SANYO 6C 2.2AH  
BT.0060G.001  
BT.00603.111  
BT.00604.049  
BATTERY SONY  
AS10D LI-ION  
3S2P SONY 6  
CELL 4400MAH  
MAIN COMMON  
ID:AS10D41  
BTY PACK LI+ SONY 6C 2.2AH SON  
BTY PACK LI+ PANA 6C 2.2AH PAN  
BATTERY PANA-  
SONIC AS10D  
LI-ION 3S2P  
PANASONIC 6  
CELL 4400MAH  
MAIN COMMON  
ID:AS10D51  
BATTERY SAM-  
SUNG AS10D  
BTY PACK LI+ SDI 6C 2.2AH SDI  
BT.00605.062  
LI-ION 3S2P SAM-  
SUNG 6 CELL  
4400MAH MAIN  
COMMON  
ID:AS10D61  
BATTERY SIMPLO  
AS10D LI-ION  
3S2P PANASONIC  
6 CELL 4400MAH  
MAIN COMMON  
ID:AS10D71  
BTY PACK LI+ PANA 6C 2.2AH SMP  
BTY PACK LI+ LG 6C 2.2AH SMP  
BTY PACK LI+ SDI 6C 2.2AH SMP  
BTY PACK LI+ LG 6C 2.2AH LG  
BT.00606.008  
BT.00607.125  
BT.00607.126  
BT.00607.127  
BATTERY SIMPLO  
AS10D LI-ION  
3S2P LGC 6 CELL  
4400MAH MAIN  
COMMON  
ID:AS10D73  
BATTERY SIMPLO  
AS10D LI-ION  
3S2P SAMSUNG 6  
CELL 4400MAH  
MAIN COMMON  
ID:AS10D  
BATTERY LGC  
AS10D LI-ION  
3S2P LGC 6 CELL  
4400MAH MAIN  
COMMON  
ID:AS10D81  
Boards  
125  
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CHAPTER 6: FRU (Field-Replaceable Unit) list  
Power button board  
USB board  
POWER BUTTON  
SJV40_HR POWER BD 10759-1 D  
55.WVH01.001  
BOARD  
USB 2.0 BOARD  
USB 3.0 BOARD  
JE40_HR USB2.0 BD 10768-1 D  
JE40_HR USB3.0 BD 10753-1 D  
TBD  
55.RC901.002  
Wireless card  
WIRELESS LAN  
BOARD LITEON  
REALTEK 8192SE  
BGN WN6603LH  
2X2 BGN  
WLAN 802.11N 2.4G 2X2 REALTEK  
RTL8192SE  
NI.23600.065  
NI.23600.066  
WIRELESS LAN  
BOARD FOX-  
CONN 802.11BGN  
BCM 43225 2X2  
BGN (HM)  
WLAN 802.11BGN BCM 43225 BGN  
2X2(HM)  
T77H103.00  
WIRELESS LAN  
BOARD FOX-  
CONN ATHEROS  
HB97 2X2 BGN  
(HM) T77H167.07  
WLAN 802.11BGN 2X2 ATHEROS HB97  
(HM)  
54.03346.481  
54.03346.411  
NI.23600.077  
WIRELESS LAN  
BOARD LITEON  
ATHERIS HB97  
2X2 BGN HM  
WN6603AH  
WLAN 802.11BGN ATHEROS HB97 2X2  
BGN (HM)  
WIRELESS LAN  
BOARD 802.11BG  
FOXCONN  
WLAN 802.11BG ATHEROS  
AR9285(HB95) FOR  
T77H121.01  
ATHEROS  
AR9285(HB95)  
Bluetooth module  
BLUETOOTH  
BT MODULE BCM2070 V2.1 FW 2.2.3.  
BH.21100.007  
BH.21100.010  
BOARD FOX-  
CONN BCM2070  
V2.1 T77H114.01  
FOR BCM2070  
BLUETOOTH  
CABLE 6PIN CON-  
NECTOR  
BLUETOOTH  
BT MODULE BCM2070 V3.0 FW 2.2.3.  
BOARD FOX-  
CONN BCM2070  
V3.0 T77H114.01  
FOR BCM2070  
BLUETOOTH  
CABLE 6PIN CON-  
NECTOR  
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Touchpad board  
TOUCHPAD  
BOARD SYNAP-  
TIC TM-01465-001  
TOUCHPAD SYNAPTIC TM-01465-001  
56.PUD01.001  
Cables  
USB board cable  
USB BOARD  
CABLE  
C.A. USB BD FFC ,TR  
C.A. USB BD FFC ,JH  
C.A. USB BD FFC ,HB  
C.A. FPC FOR USB 3.0,CMI  
50.4IT02.021  
50.4IT02.001  
50.4IT02.011  
50.RC901.003  
USB BOARD  
CABLE  
USB BOARD  
CABLE  
USB board FPC cable USB BOARD  
CABLE SUPPORT  
3.0  
Touchpad board cable TOUCHPAD  
BOARD CABLE  
C.A. UCASE_TP_FCC_SJV40_TR  
50.4IR02.011  
50.4IR02.001  
TOUCHPAD  
BOARD CABLE  
C.A.  
UCASE_TP_BUTTON_FCC_SJV40_JH  
DC-in cable  
DC-IN CABLE 65W C.A. DC-IN,65W,MEC  
DC-IN CABLE 65W C.A. DC-IN,65W,HL  
50.4IT06.031  
50.4IT06.001  
50.4IT06.011  
50.4IT06.021  
50.4IT01.031  
50.4IT01.001  
50.4IT01.011  
50.4IT01.021  
50.4IT05.031  
DC-IN CABLE 65W C.A.DC-IN,65W,HT  
DC-IN CABLE 65W C.A. DC-IN,65W,CMI  
DC-IN CABLE 90W C.A. DC-IN,WEC  
DC-IN CABLE 90W C.A. DC-IN,90W,HL  
DC-IN CABLE 90W C.A. DC-IN,90W,HT  
DC-IN CABLE 90W C.A. DC-IN,90W,CMI  
Bluetooth board cable BLUETOOTH  
C.A. HM40HR BT CABLE MEC  
C.A. HM40HR BT CABLE HL  
C.A. HM40HR BT CABLE HT  
C.A. HM40HR BT CABLE YY  
BOARDCABLE3.0  
6PIN  
BLUETOOTH  
BOARDCABLE3.0  
6PIN  
50.4IT05.001  
50.4IT05.011  
50.4IT05.021  
BLUETOOTH  
BOARDCABLE3.0  
6PIN  
BLUETOOTH  
BOARDCABLE3.0  
6PIN  
127  
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CHAPTER 6: FRU (Field-Replaceable Unit) list  
Power cord  
POWER CORD  
CODE SWISS 2.5A 250V 3P BK  
CODE 10A 250V 3P SWISS BK  
27.01518.691  
27.01518.581  
10A 250V SWISS  
POWER CORD  
10A 250V 3PIN  
SWISS BK  
POWER CORD  
10A 250V ARGEN-  
TINE  
CORD ARGENTINE,10A 250V3G,1.8M  
27.01518.0U1  
POWER CORD  
10A 125V US  
CODE US 7A 125V BK  
27.01518.641  
27.01518.521  
POWER CORD  
10A 125V 3PIN US  
BK  
CODE 10A 125V 3P US BK  
POWER CORD 7A  
250V 2PIN  
KOREAN  
CORD 7A250V 2P 1830 KOREAN  
27.01518.531  
POWER CORD 3A  
250V 3PIN UK  
CODE UK 2.5A 250V 3P BK  
CODE 5A 250V 3P UK BK  
27.03118.001  
27.01518.541  
27.01518.551  
27.01518.671  
POWER CORD 5A  
250V 3PIN UK BK  
POWER CORD 7A  
125V 2PIN JAPAN  
CODE JAPAN 7A 125V 2P BK  
CODE DENMARK 2.5A 250V 3P BK  
POWER CORD  
10A 3PIN BK DEN-  
MARK  
POWER CORD  
10A 250V 3PIN  
DENMARK BK  
CODE 10A 250V 3P DENMARK BK  
CODE SOUTH AFRICA 16A 250V BK  
CODE 16A 250V SOUTH AFRICA BK  
CORD CHINA 10A 250V 3P  
27.01518.561  
27.01518.681  
27.01518.571  
27.01518.701  
27.01518.591  
POWER CORD  
10A 250V 3PIN BK  
SOUTH AFRICA  
POWER CORD  
16A 250V SOUTH  
AFRICA BK  
POWER CORD  
10A 250V 3PIN  
CHINA  
POWER CORD  
10A 250V 3PIN  
CHINA BK  
CORD 10A 250V 3P CHINA BK  
POWER CORD  
CORD EUR 250V 3P BK  
27.01518.731  
27.01518.601  
250V 3PIN EUR BK  
POWER CORD  
16A 250V 3PIN  
EUR BK  
CORD 16A 250V 3P EUR BK  
POWER CORD  
10A 250V 3PIN  
ITALY  
CORD ITALY 10A 250V 3P BK  
27.01518.711  
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POWER CORD  
10A 250V 3PIN  
ITALY BK  
CORD 10A 250V 3P ITALY BK  
27.01518.611  
27.01518.621  
27.01518.721  
POWER CORD  
2.5A 250V AUS-  
TRALIA  
CORD 2.5A 250V AUSTRALIA BK  
CORD 2.5A 250V SOUTH AFRICA BK  
POWER CORD  
2.5A 250V SOUTH  
AFRICA BK  
(INDIA)  
POWER CORD  
10A 250V SOUTH  
AFRICA BK  
CORD 6A 250V SOUTH AFRICA BK  
27.01518.631  
(INDIA)  
POWER CORD 7A  
125V 2PIN JAPAN  
BK  
CODE 7A 125V 2P JAPAN BK  
CORD 250V 10~16A 3P ISRAEL  
27.01518.661  
27.01518.761  
POWER CORD  
250V 10A 3PIN  
ISRAEL  
POWER CORD  
2.5A 125V USA  
CORD USA/W CNS 2.5A 125V 8121-  
POWER CORD TAIWANESE BLACK,1.8  
27.01518.A11  
27.01518.781  
POWER CORD  
2.5A 125V 1.8M  
BLACK TAIWAN-  
ESE  
POWER CORD  
10A 250V 1.8M  
BRAZIL BLK  
POWER CORD BRAZIL,BLK,1.8M  
27.01518.A41  
POWER CORD  
ACA / ACNZ  
POWER CODE ACA / ACNZ ANNIE  
CODE 7.5A 250V 3P AUSTRALIA BK  
27.03218.051  
27.03218.021  
POWER CORD  
7.5A 250V 3P AUS-  
TRALIA BK  
POWER CORD 7A  
125V 2PIN JAPAN  
CODE 7A 125V JAPAN 2PIN BK  
CORD 1.83M BRAZIL BLK  
27.03518.161  
27.01518.H81  
POWER CORD  
10A 250V 3PIN  
1.83M BRAZIL  
BLACK  
Power button board  
cable  
POWER BUTTON  
BOARD CABLE  
C.A. UCASE_POWER_FCC_SJV40  
SJV40_POWER_PCB_FFC_SECOND  
50.4IR04.001  
50.4IR01.001  
POWER BUTTON  
BOARD CABLE  
129  
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LCD-webcam cable  
LED LCD/CCD  
C.A. LCD CABLE JE40 HR  
50.4IQ01.031  
50.4IQ01.001  
50.4IQ01.011  
50.4IQ01.021  
CABLE  
LED LCD/CCD  
CABLE  
C.A. LCD CABLE_HL JE40 HR  
C.A. LCD CABLE_HC JE40 HR  
C.A. LCD CABLE_YY JE40 HR  
LED LCD/CCD  
CABLE  
LED LCD/CCD  
CABLE  
Case/Cover/Bracket Assembly  
SD dummy card  
SD DUMMY CARD DUMMY CARD SJV40  
42.WVH01.002  
60.WVH01.001  
Base enclosure  
LOWER CASE  
60 L-CAS ASSY SJV40HR NON 3G  
Bay cover  
UNITLOAD  
COVER  
ASSY_60_BIG_DOOR_SJV40  
ASSY 60 UCASE SJV40  
42.WVH01.001  
60.WVH01.002  
Keyboard frame  
KEYBOARD  
FRAME W/  
SPEAKER  
Palm rest  
PALMREST  
BLACK  
60_SJV40HR_PALMREST_ASSY_LRON_  
GRAY  
60.WVH01.003  
60.WVH01.004  
Keyboard bracket  
KEYBOARD SUP-  
PORT W/ POWER  
BUTTON BOARD  
CABLE  
ASSY _KB_BAT_SJV40  
ODD bezel  
DVD-RW  
ASSY SJV40 60 ODD BEZEL  
42.WVH01.003  
42.WVH01.004  
SUPER-MULT  
BEZEL  
BLUE-RAY  
COMBO BEZEL  
ASSY_60_ODD_SJV40_BLUE_RAY  
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ODD bracket  
HDD bracket  
ODD BRACKET  
ODD BRACKET  
ODD BRACKET  
HDD BRACKET  
HDD BRACKET  
HDD BRACKET  
BRKT_ODD_BKT_SJV40  
33.4IR03.021  
33.4IR03.001  
33.4IR03.011  
60.4IQ19.021  
60.4IQ19.001  
60.4IQ19.011  
BRKT ODD BKT MACKING  
BRKT ODD BKT HON WIN  
ASSY 60 HDD BKT JE40 HR  
ASSY 60 HDD BKT JE40 HR MACKING  
ASSY 60 HDD BKT JE40 HR HON WIN  
LCD panel right  
bracket  
LCD HINGE RIGHT HINGE LCD R SJV40  
LCD HINGE RIGHT HINGE SJV40 R JL  
LCD HINGE RIGHT HINGE SJV40 R XH  
34.4IR06.021  
34.4IR06.001  
34.4IR06.011  
LCD panel left bracket LCD HINGE LEFT  
LCD HINGE LEFT  
HINGE LCD L SJV40  
HINGE SJV40 L JL  
34.4IR07.021  
34.4IR07.001  
34.4IR07.011  
60.WVH01.005  
LCD HINGE LEFT  
HINGE SJV40 L XH  
LCD front panel  
LCD BEZEL 14"  
W/CAMERA HOLE  
60 ASSY LCD BEZEL SJV40  
LCD assembly lid  
LED LCD COVER  
14" IMR BLACK  
W/ANTENNA*2 &  
MICROPHONE  
ASSY LCD PANEL NON 3G SJV40  
60.4IR12.021  
60.4IR12.001  
LED LCD COVER  
14" IMR BLACK  
W/ANTENNA*2 &  
MICROPHONE  
60 PANEL NON 3G SJV40 PB BLACK  
SIPIX  
Speaker  
SPEAKER  
SPEAKER  
SPEAKER YG JE40 HR  
SPEAKER FG JE40 HR  
23.40908.001  
23.40909.001  
ODD drive  
BLU-RAY COMBO  
MODULE 4X SATA  
ODD NBDCB4XS FOR SJV40_HRP  
ODD NSM8XS FOR SJV40_HRP  
6M.WVH01.00  
2
DVD-RW SUPER  
MULT 8X MODULE  
6M.WVH01.00  
1
131  
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CHAPTER 6: FRU (Field-Replaceable Unit) list  
ODD SONY BD  
COMBO 12.7MM  
TRAY DL 4X  
BD COMBO 12.7 TL HF SONY BC-5540H KO.0040E.005  
BC-5540H LF+HF  
W/O BEZEL SATA  
(HF + WINDOWS  
7)  
ODD TOSHIBA  
SUPER-MULTI  
DRIVE 12.7MM  
TRAY DL 8X  
ODD DVDRW 12.7 TL HF TSST TS-L633F KU.0080F.014  
TS-L633F LF W/O  
BEZEL SATA (HF +  
WINDOWS 7)  
ODD PIONEER  
SUPER-MULTI  
DRIVE 12.7MM  
TRAY DL 8X  
DVR-TD10RS LF  
W/O BEZEL 1.00  
SATA  
ODD DVDRW 12.7 TL HF PIONEER  
DVR-TD10RS  
KU.00801.040  
KU.00805.049  
KU.00807.070  
ODD PANASONIC  
SUPER-MULTI  
DRIVE 12.7MM  
TRAY DL 8X  
UJ890A LF W/O  
BEZEL SATA  
HF+WINDOWS 7  
ODD SM 12.7 HF+W7 PCC UJ890A  
ODD PANASONIC  
SUPER-MULTI  
DRIVE 12.7MM  
TRAY DL 8X  
ODD SM 12.7 PANASONIC UJ8A0 W/O  
BZL WIN7  
UJ8A0 LF W/O  
BEZEL SATA (HF +  
WINDOWS 7)  
FOXCONN YEN-  
TAI FACOTRY  
ODD HLDS  
ODD SM 12.7 HF+W7 HLDS GT32N  
KU.00807.075  
SUPER-MULTI  
DRIVE 12.7MM  
TRAY DL 8X  
GT32N (R5-2) LF  
W/O BEZEL SATA  
WITH RENESAS  
SOLUTION + PCC  
LD (HF + WIN-  
DOWS 7)  
ODD HLDS  
ODD DVDRW 12.7 TL HF+W7 HLDS  
GT34N  
KU.0080D.055  
SUPER-MULTI  
DRIVE 12.7MM  
TRAY DL 8X  
GT34N LF W/O  
BEZEL SATA  
ZERO POWER  
SUPPORTED,  
PCC LD (HF +  
WINDOWS 7)  
132  
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ODD PLDS  
ODD SM SATA 12.7 TL PLDS DS-8A5SH  
KU.0080D.057  
SUPER-MULTI  
DRIVE 12.7MM  
TRAY PLDS  
DS-8A5SH LF W/O  
BEZEL SATA FOR  
HF+WINDOWS7  
CPU/Processor  
CPU INTEL CORE  
I3 I3-2310M PGA  
2.1G 35W 2/4  
IC CPU SANDY BRIDGE I3-2310M 2.1G  
35W PG  
KC.23101.DM  
P
CPU INTEL CORE  
I5 I5-2410M PGA  
2.3G 35W 2/4  
IC CPU SANDY BRIDGE I5-2410M 2.3G  
35W PG  
KC.24101.DM  
P
CPU INTEL CORE  
I5 I5-2520M PGA  
2.5G 35W 2/4  
IC CPU SANDY BRIDGE I5-2520M 2.5G  
35W PG  
KC.25201.DM  
P
CPU INTEL CORE  
I5 I5-2540M PGA  
2.6G 35W 2/4  
IC CPU SANDY BRIDGE I5-2540M 2.6G  
35W PG  
KC.25401.DM  
P
CPU INTEL CORE  
I7 I7-2620M PGA  
2.7G 35W 2/4  
IC CPU SANDY BRIDGE I7-2620M 2.7G  
35W PG  
KC.26201.DM  
P
CPU INTEL CORE  
I7 I7-2630QM PGA  
2.0G 45W 4/8  
IC CPU SANDY BRIDGE I7-2630QM 2.0G  
45W P  
KC.26301.QM  
P
CPU INTEL CORE  
I7 I7-2720QM PGA  
2.2G 45W 4/8  
IC CPU SANDY BRIDGE I7-2720QM 2.2G  
45W P  
KC.27201.QM  
P
CPU INTEL CORE  
I7 I7-2820QM PGA  
2.3G 45W 4/8  
IC CPU SANDY BRIDGE I7-2820QM 2.3G  
45W P  
KC.28201.QM  
P
HDD/Hard disk drive  
HDD MODULE  
320G 5400RPM  
2.5" SATA  
HDD 320GB5.4KS FOR SJV40_HRP  
HDD 320GB TOSHIBA MK3265GSX  
HDD 320GB  
5400RPM 2.5"  
SATA TOSHIBA  
MK3265GSX 8MB  
68P LF  
KH.32007.008  
KH.32004.004  
F/W:GJ001J  
HDD 320GB  
5400RPM 2.5"  
SATA HGST  
HDD 320GB HGST HTS545032B9A300  
HTS545032B9A30  
0 PANTHER B LF  
F/W:C60F DISK  
IMBALANCE CRI-  
TERIA =  
0.014G-CM  
133  
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CHAPTER 6: FRU (Field-Replaceable Unit) list  
HDD MODULE  
HDD 320GB5.4KS_4K FOR SJV40_HRP  
320GB5.4KS_4K  
5400RPM 2.5"  
SATA  
HDD WD 2.5"  
HDD 320GB WD WD3200BPVT-22ZEST0  
AF 5.4K  
KH.32008.022  
KH.32007.013  
KH.50008.021  
5400RPM 320GB  
WD3200BPVT-22Z  
EST0, ML320S, 4K  
DRIVE SATA 8MB  
LF F/W: 01.01A01  
HDD MODULE  
320G 5400RPM  
7.0MM 2.5" SATA  
HDD N320GB5.4KS7.0 FOR SJV40_HRP  
HDD HGST 2.5"  
5400RPM 320GB  
HTS543232A7A38  
4,0J11523, EAGLE  
B7, 320G/P SATA  
LF+HF F/W:A60W  
HDD 320GB HGST HTS543232A7A384  
7mmH 5.4K  
HDD MODULE  
500G 5400RPM  
2.5" SATA  
HDD 500GB5.4KS FOR SJV40_HRP  
HDD SEAGATE  
2.5" 5400RPM  
500GB  
HDD 500GB SEAGATE ST9500325AS  
5400RPM  
ST9500325AS,9H  
H134-189, WYATT  
WITH NEW PCB  
SATA 8MB LF  
F/W:0001SDM1  
HDD 2.5"  
HDD 500GB TOSHIBA MK5065GSX  
HDD 500GB HGST HTS545050B9A300  
KH.50001.017  
KH.50004.002  
5400RPM 500GB  
TOSHIBA  
MK5065GSX  
LIBRA SATA LF  
F/WGJ001J  
HDD HGST 2.5"  
5400RPM 500GB  
HTS545050B9A30  
0 PANTHER B  
SATA LF F/W:C60F  
DISK IMBALANCE  
CRITERIA =  
0.014G-CM  
HDD WD 2.5"  
HDD 500GB WD WD5000BPVT-22HXZT1  
5.4K AF  
KH.50007.010  
5400RPM 500GB  
WD5000BPVT-22H  
XZT1,ML375_AF,  
4K DRIVE SATA  
8MB LF+HF  
F/W:01.01A01  
HDD MODULE  
640G 5400RPM  
2.5" SATA  
HDD 640GB5.4KS FOR SJV40_HRP  
134  
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HDD 640GB  
HDD 640GB TOSHIBA MK6465GSX  
KH.64008.005  
KH.64004.001  
5400RPM 2.5"  
SATA MK6465GSX  
LF CAPRICORN  
BS F/W:GJ001J  
HDD WD 2.5"  
5400RPM 640GB  
HDD 640GB WD WD6400BPVT-22HXZT1  
5.4K AF  
WD6400BPVT-22H  
XZT1, ML375M  
SATA 8MB LF F/W:  
01.01A01  
HDD MODULE  
750G 5400RPM  
2.5" SATA  
HDD 750GB5.4KS FOR SJV40_HRP  
HDD SEAGATE  
2.5" 5400RPM  
750GB  
HDD 750GB SEAGATE ST9750423AS  
5400RPM  
KH.75008.009  
ST9750423AS,9Z  
W14G-188,  
DESARU5,  
375G/P. SATA 8MB  
LF+HF  
F/W:0001SDM1  
HDDTOSHIBA2.5" HDD 750GB TOSHIBA MK7559GSX 5.4K  
KH.75001.011  
5400RPM 750GB  
MK7559GSX,  
375G/P, CAPRI-  
CORN BS, 4K  
DRIVE SATA 8MB  
LF+HF  
4Ksecto  
F/W:GNDD3J  
HDD HGST 2.5"  
5400RPM 750GB  
HTS547575A9E38  
4, 0J15083, JET B,  
375G/P SATA 8MB  
LF F/W:DA3872  
HDD 750GB HGST HTS547575A9E384  
5400RPM  
KH.75004.001  
KH.75007.004  
HDD WD 2.5"  
HDD 750GB WD WD7500BPVT-22HXZT1  
4K 5.4KR  
5400RPM 750GB  
WD7500BPVT-22H  
XZT1, ML375M, 4K  
DRIVE SATA 8MB  
LF F/W:01.01A01  
Heatsink/Cooling assembly  
Cooling assembly  
UMA model  
CPU HEATSINK  
W/FAN FOR UMA  
ASSY THM UMA 35W SUNON JE40HR  
60.RC801.001  
135  
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CHAPTER 6: FRU (Field-Replaceable Unit) list  
Cooling assembly  
Discrete model  
CPU HEATSINK  
W/FAN FOR DIS  
ASSY THM DIS 45W SUNON JE40HR  
60.RC901.003  
Keyboard  
KEYBOARD  
KB MP-10K23A0-442 ARABIC GF4T  
KB V121630AS1 AR ARABIC GF4T  
KB MP-10K26B0-442 BELGIUM GF4T  
KB V121630AK1 BE BELGIUM GF4T  
KB MP-10K26PA-442 BRAZILIAN GF4T  
90.4IR07.S0A  
90.4IR07.C0A  
90.4IR07.S1A  
90.4IR07.C1A  
90.4IR07.S1B  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 86KS  
BLACK ARABIC  
TEXTURE  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 86KS  
BLACK ARABIC  
TEXTURE  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK BELGIUM  
TEXTURE  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK BELGIUM  
TEXTURE  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACKBRAZILIAN  
PORTUGUESE  
TEXTURE  
KEYBOARD  
GATEWAY  
KB V121630AK1 BR BRAZIL/PORTU-  
GUESE GF4T  
90.4IR07.C1B  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACKBRAZILIAN  
PORTUGUESE  
TEXTURE  
136  
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KEYBOARD  
KB MP-10K26CS-442 CZ/SK GF4T  
90.4IR07.S13  
90.4IR07.C13  
90.4IR07.S0D  
90.4IR07.C0D  
90.4IR07.S0G  
90.4IR07.C0G  
90.4IR07.S1D  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK CZ/SK  
TEXTURE  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK CZ/SK  
TEXTURE  
KB V121630AK1 CS CZECH/SLOVAK  
GF4T  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK DANISH  
TEXTURE  
KB MP-10K26DK-442 DANISH GF4T  
KB V121630AK1 DM DANISH GF4T  
KB MP-10K26D0-442 GERMAN GF4T  
KB V121630AK1 GR GERMAN GF4T  
KB MP-10K23U4-442 US-INT GF4T  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK DANISH  
TEXTURE  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK GERMAN  
TEXTURE  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK GERMAN  
TEXTURE  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 86KS  
BLACK US INTER-  
NATIONAL TEX-  
TURE  
KEYBOARD  
GATEWAY  
KB V121630AS1 UI US-INT GF4T  
90.4IR07.C1D  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 86KS  
BLACK US INTER-  
NATIONAL TEX-  
TURE  
137  
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CHAPTER 6: FRU (Field-Replaceable Unit) list  
KEYBOARD  
KB MP-10K26E0-442 SPANISH GF4T  
KB V121630AK1 SP SPANISH GF4T  
KB MP-10K26AF-442 FR/ARABIC GF4T  
90.4IR07.S0S  
90.4IR07.C0S  
90.4IR07.S2A  
90.4IR07.C2A  
90.4IR07.S0F  
90.4IR07.C0F  
90.4IR07.S0L  
90.4IR07.C0L  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK SPANISH  
TEXTURE  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK SPANISH  
TEXTURE  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK FR/ARA-  
BIC TEXTURE  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK FR/ARA-  
BIC TEXTURE  
KB V121630AK1 FA FRENCH/ARABIC  
GF4T  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK FRENCH  
TEXTURE  
KB MP-10K26F0-442 FRENCH GF4T  
KB V121630AK1 FR FRENCH GF4T  
KB MP-10K23GR-442 GREEK GF4T  
KB V121630AS1 GK GREEK GF4T  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK FRENCH  
TEXTURE  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 86KS  
BLACK GREEK  
TEXTURE  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 86KS  
BLACK GREEK  
TEXTURE  
138  
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KEYBOARD  
KB MP-10K26HU-442 HUNGARIAN GF4T  
90.4IR07.S0Q  
90.4IR07.C0Q  
90.4IR07.S0H  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK HUNGAR-  
IAN TEXTURE  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK HUNGAR-  
IAN TEXTURE  
KB V121630AK1 HG HUNGARIAN GF4T  
KB MP-10K23HB-442 US-I/HEBR GF4T  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 86KS  
BLACK US INTER-  
NATIONAL W/  
HEBREW TEX-  
TURE  
KEYBOARD  
GATEWAY  
KB V121630AS1 HB US INT/HEBREW  
GF4T  
90.4IR07.C0H  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 86KS  
BLACK US INTER-  
NATIONAL W/  
HEBREW TEX-  
TURE  
KEYBOARD  
KB MP-10K26I0-442 ITALIAN GF4T  
KB V121630AK1 IT ITALIAN GF4T  
90.4IR07.S0E  
90.4IR07.C0E  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK ITALIAN  
TEXTURE  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK ITALIAN  
TEXTURE  
KEYBOARD  
GATEWAY  
KB KB MP-10K20J0-442 JAPANESE GF4T 90.4IR07.S0J  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 91KS  
BLACKJAPANESE  
TEXTURE  
KEYBOARD  
GATEWAY  
KB V121630AJ1 JA JAPANESE GF4T  
90.4IR07.C0J  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 91KS  
BLACKJAPANESE  
TEXTURE  
139  
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CHAPTER 6: FRU (Field-Replaceable Unit) list  
KEYBOARD  
KB MP-10K23K0-442 KOREAN GF4T  
90.4IR07.S0K  
90.4IR07.C0K  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 86KS  
BLACK KOREAN  
TEXTURE  
KEYBOARD  
GATEWAY  
KB V121630AS1 KR KOREAN GF4T  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 86KS  
BLACK KOREAN  
TEXTURE  
KEYBOARD  
GATEWAY  
KB MP-10K26N0-442 NORWEGIAN GF4T 90.4IR07.S0N  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK NORWE-  
GIAN TEXTURE  
KEYBOARD  
KB V121630AK1 NW NORWEGIAN GF4T  
KB MP-10K26DN-442 NORDIC GF4T  
KB V121630AK1 NE NORDIC GF4T  
90.4IR07.C0N  
90.4IR07.S1K  
90.4IR07.C1K  
90.4IR07.S06  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK NORWE-  
GIAN TEXTURE  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK NORDIC  
TEXTURE  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK NORDIC  
TEXTURE  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
KB MP-10K26P0-442 PORTUGUESE  
GF4T  
STANDARD 87KS  
BLACK PORTU-  
GUESE TEXTURE  
KEYBOARD  
KB V121630AK1 PO PORTUGUESE GF4T 90.4IR07.C06  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK PORTU-  
GUESE TEXTURE  
140  
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KEYBOARD  
KB MP-10K23SU-442 RUSSIAN GF4T  
90.4IR07.S0R  
90.4IR07.C0R  
90.4IR07.S1F  
90.4IR07.C1F  
90.4IR07.S0W  
90.4IR07.C0W  
90.4IR07.S00  
90.4IR07.C00  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 86KS  
BLACK RUSSIAN  
TEXTURE  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 86KS  
BLACK RUSSIAN  
TEXTURE  
KB V121630AS1 RU RUSSIAN GF4T  
KB MP-10K26SA-442 SLO/CRO GF4T  
KB V121630AK1 SV SLOVENIA GF4T  
KB MP-10K26S0-442 SWEDEN GF4T  
KB V121630AK1 SD SWEDEN GF4T  
KB MP-10K26CH-442 SWISS/G GF4T  
KB V121630AK1 SW SWISS GF4T  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK SLO/CRO  
TEXTURE  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK SLO/CRO  
TEXTURE  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK SWEDEN  
TEXTURE  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK SWEDEN  
TEXTURE  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK SWISS/G  
TEXTURE  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK SWISS/G  
TEXTURE  
141  
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CHAPTER 6: FRU (Field-Replaceable Unit) list  
KEYBOARD  
KB MP-10K23T0-442 THAILAND GF4T  
KB V121630AS1 TI THAILAND GF4T  
KB MP-10K26TQ-442 TURKISH GF4T  
KB V121630AK1 TR TURKISH GF4T  
KB MP-10K23RC-442 CHINESE GF4T  
KB V121630AS1 CH CHINESE GF4T  
90.4IR07.S03  
90.4IR07.C03  
90.4IR07.S0T  
90.4IR07.C0T  
90.4IR07.S02  
90.4IR07.C02  
90.4IR07.S2M  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 86KS  
BLACK THAILAND  
TEXTURE  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 86KS  
BLACK THAILAND  
TEXTURE  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK TURKISH  
TEXTURE  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK TURKISH  
TEXTURE  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 86KS  
BLACK CHINESE  
TEXTURE  
KEYBOARD  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 86KS  
BLACK CHINESE  
TEXTURE  
KEYBOARD  
GATEWAY  
KB MP-10K26CU-442 USW/ CAN FREN  
GF4T  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK US W/  
CANADIAN  
FRENCH TEX-  
TURE  
KEYBOARD  
GATEWAY  
KB V121630AK1 EF FRENCH/CANA-  
DIA/ENG GF4T  
90.4IR07.C2M  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK US W/  
CANADIAN  
FRENCH TEX-  
TURE  
142  
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KEYBOARD  
KB MP-10K26GB-442 UK GF4T  
90.4IR07.S0U  
90.4IR07.C0U  
GATEWAY  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK UK TEX-  
TURE  
KEYBOARD  
GATEWAY  
KB V121630AK1 UK UK GF4T  
GF4T_G11B GF4T  
INTERNAL 14  
STANDARD 87KS  
BLACK UK TEX-  
TURE  
LCD  
LEDLCDMODULE LCD NLED 14" WXGAG ANT*2 Ckk  
14" WXGA GLARE  
IMR BLACK  
6M.BRT01.003  
W/1.3M CAM-  
ERA&ANTENNA*2  
& LOGO PLATE  
FOR PACKARD  
BELL  
LED LCD AUO 14"  
WXGA+ GLARE  
B140XW01 V8 0A  
LF 220NIT 8MS  
500:1  
LCD 14"HD AU B140XW01 V8 G  
LCD 14"HD SEC LTN140AT01-G04  
LK.1400D.008  
LK.14005.010  
LED LCD SAM-  
SUNG 14" WXGA  
GLARE  
LTN140AT01-G04  
LF 220NIT 8MS  
500:1  
LED LCD LPL 14"  
WXGA GLARE  
LP140WH1-TLA2  
LF 220NIT 8MS  
500:1  
LCD 14"HD LG LP140WH1-TLA2 LED  
LK.14006.015  
LED LCD LPL 14''  
WXGA GLARE  
LCD 14" WXGA LG LP140WH4-TLC1  
LCD 14"WXGA CMI BT140GW01 G  
LK.14008.004  
LK.14008.009  
LP140WH4-TLC1  
LF 220NIT 16MS  
LED LCD CMI 14"  
WXGA GLARE  
BT140GW01 V6 LF  
220NIT 8MS 600:1  
Camera  
CAMERA 1.3M LIT- CAMERA 1.3M 10P2TF103 LITEON  
EON 10P2TF103  
56.18012.721  
CAMERA 1.3M  
CAMERA 1.3M HF1316-P80A-SS03 SUYIN 56.18006.721  
SUYIN  
HF1316-P80A-SS0  
3
143  
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CHAPTER 6: FRU (Field-Replaceable Unit) list  
Microphone  
Mainboard  
MICROPHONE  
MIC CABLE JE40 HR XING MENG  
MICROPHONE CABLE JE40 HR HIT  
23.42362.021  
23.42362.001  
MICROPHONE  
MICROPHONE  
MICROPHONE CABLE JE40 HR GETTOP 23.42362.011  
MAINBOARD  
SJV40_HR  
SJV40_HR MB UMA NON3G PB  
MB.BRV01.001  
ENNS11HR_UMA  
INTEL HM65 LF  
W/RTC BATTERY  
& W/O CPU &  
MEMORY NON-3G  
MAINBOARD  
SJV40_HR  
SJV40_HR MB 12PGS/HY8/1G NON3G PB MB.BRT01.001  
ENNS11HR_N12P  
GS 1GB VRAM  
INTEL HM65 LF  
W/RTC BATTERY  
& W/O CPU &  
MEMORY NON-3G  
Memory  
SODIMM 1GB  
DDRIII 1333MHZ  
KINGSTON  
ACR128X64D3S13  
33C9 LF 128*8  
0.065UM  
SODIMM 1G ACR128X64D3S1333C9  
SODIMM 1G M471B2873FHS-CH9  
KN.1GB0H.017  
SODIMM 1GB  
DDRIII 1333MHZ  
SAMSUNG  
M471B2873FHS-C  
H9 LF 128*8 46NM  
KN.1GB07.004  
KN.1GB0B.035  
KN.1GB0C.009  
KN.2GB0G.018  
SODIMM 1GB  
DDRIII 1333MHZ  
A-DATA  
AD73I1A0873EU  
LF 128*8 0.065UM  
SODIMM 1G AD73I1A0873EU DDR3  
1333MHZ  
SODIMM 1GB  
SODIMM 1G GU672203EP0200  
DDRIII 1333MHZ  
UNIFOSA  
GU672203EP0200  
LF 128*8 0.065UM  
SODIMM 2GB  
DDRIII 1333MHZ  
NT2GC64B88B0N  
S-CG LF 256*8  
0.055UM  
SODIMM 2G NT2GC64B88B0NS-CG  
144  
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SODIMM 2GB  
DDRIII 1333MHZ  
KINGSTON  
ACR256X64D3S13  
33C9 LF 128*8  
0.065UM  
SODIMM 2G ACR256X64D3S1333C9  
KN.2GB03.021  
KN.2GB07.004  
SODIMM 2GB  
DDRIII 1333MHZ  
ELPIDA  
EBJ21UE8BFU0-D  
J-F LF 128*8  
0.065UM  
SODIMM 2G EBJ21UE8BFU0-DJ-F  
SODIMM 2G M471B5773CHS-CH9  
SODIMM 2GB  
KN.2GB09.009  
KN.2GB0B.026  
DDRIII 1333MHZ  
M471B5773CHS-C  
H9 LF 256*8 46NM  
SODIMM 2GB  
DDRIII 1333MHZ  
A-DATA  
AD73I1B1674EU  
LF 128*8 0.065UM  
SODIMM 2G AD73I1B1674EU DDR3  
1333MHZ  
SODIMM 2GB  
DDRIII 1333MHZ  
HYNIX  
SODIMM 2G HMT325S6BFR8C-H9N0  
SODIMM 4G EBJ41UF8BAS0-DJ-F  
KN.2GB0C.006  
KN.4GB0G.003  
HMT325S6BFR8C-  
H9 LF 256*8 46NM  
SODIMM 4GB  
DDRIII 1333MHZ  
ELPIDA  
EBJ41UF8BAS0-D  
J-F LF 256*8  
0.055UM  
SODIMM 4GB  
SODIMM 4G M471B5273CH0-CH9  
SODIMM 4G HMT351S6AFR8C-H9N0  
KN.4GB09.001  
KN.4GB0B.010  
DDRIII 1333MHZ  
SAMSUNG  
M471B5273CH0-C  
H9 LF 256*8 46NM  
SODIMM 4GB  
DDRIII 1333MHZ  
HYNIX  
HMT351S6AFR8C-  
H9N0 LF 256*8  
0.055UM  
Miscellaneous  
LCD BEZEL  
JM31 BEZLESCREWMYLAR JM  
40.4HL07.001  
40.4HL07.011  
SCREW MYLAR  
LCD BEZEL  
SCREW MYLAR  
JM31_CP _BEZLE_SCREW_MYLAR  
145  
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CHAPTER 6: FRU (Field-Replaceable Unit) list  
Screws  
SCREW  
SCREW M3x4(86.9A524.4R0)  
ISO M2.5X6(H=0.7~0.8MM)  
86.9A524.4R0  
86.00E12.536  
SCREW M2.5X6  
H=0.7~0.8MM  
SCREW M2*L3  
BLACK ZN  
M2*L3 BLACK ZN  
86.FR901.001  
86.00P55.522  
86.00P54.5Q2  
86.TK501.001  
SCRW TAPPING  
MACHINERY M2  
SCRW TAPPING MACHINERY M2 LCASE  
SJV40  
SCRW SELF-TAP-  
PING M1.4  
SCRW SELF-TAPPING M1.4 UCASE  
SJV40  
SCREW M2.5*L5  
BLACK  
ZN+NYLOK  
M2.5*L5 BLACK ZN+NYLOK  
SCREW M2.5X4L  
NI NYLOK  
SCRW M2.5X4L NI NYLOK  
86.00H36.534  
146  
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APPENDIXA  
Test compatible components  
• Introduction  
• Microsoft® Windows 7® Compatibility Test  
147  
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APPENDIX A: Test compatible components  
Introduction  
This notebook’s compatibility is tested and verified by Acer’s internal testing  
department. Refer to the following lists for components, adapter cards, and  
peripherals which have passed these tests.  
®
®
Microsoft Windows 7 Compatibility Test  
Item  
Device name  
Vendor  
I/O peripherals  
Access Point  
Air Station Wireless NFINITI [ModeNum:WZR-G144N],  
802.11n/g/b  
Buffalo  
Buffalo  
X Bridge  
Buffalo Air Station NFINITI [ModeNum:WZR2-G300N],  
802.11n/g/b  
Bluetooth Access  
Point  
Bluetooth Access Point [ModeNum:BT300]  
Bluetooth Devices  
Bluetooth Stereo Headset [ModeNum:HT820]  
Bluetooth mouse [ModeNum:097855020512]  
Motorola Bluetooth Wireless Headset H300  
Sony Ericsson Stereo Bluetooth Headset HBH-DS970  
P243W 24-inch LCD Monitor  
Motorola  
Logitech  
Motorola  
Sony  
Acer  
External LCD  
P244W 24-inch LCD Monitor  
Acer  
SP2208WFP 22-inch LCD Monitor  
Dell  
UltraSharp 3008WFP 30-inch LCD Monitor  
2407FPW 24-inch LCD Monito  
Dell  
Dell  
UltraSharp E2408WFP 24-inch widescreen HDMI  
Hawk Stereo Headset 933  
Dell  
Earphone /  
Microphone  
Hawk  
Projector  
SIM Card  
3300MP Projector  
Dell  
FarEasTone 3G SIM Card  
Chunghwa Telecom 3G SIM Card  
W37G (HDMI)  
FarEasTone  
Chunghwa Telecom  
Westenhouse  
Panasonic  
Huawei  
TV  
TC-37MPK (VGA/HDMI )  
USB 3G Card  
Huawei mobile connect E220 USB Modem 3G (E220:  
HSDPA/UMTS/EDGE/GPRS/GSM)  
148  
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Item  
Device name  
Vendor  
USB Camera  
Canon Digital IXUS 860 IS Digital Compact Camera (8.0  
Megapixel CCD sensor/DIGIC III with Face Detection  
AF/AE/FE/28mm wide-angle lens with optical Image  
Stabilizer, Media storage:SD,SDHC,MMC,MMCplus,  
built-in SD32MB)  
Canon  
USB Flash Drive  
Transcend JetFlash USB2.0 Flash Drive V85 8GB  
Memory Key  
Transcend  
Apacer AH421 8GB  
Apacer  
A-Data PD16 Vista 16GB  
A-Data  
Transcend JetFlash USB2.0 Flash Drive V10 16GB  
Memory Key  
Transcend  
USB HDD  
2.5-inch Portable 80GB Hard Disk  
Transcend  
Huawei  
USB Hub and Others  
Huawei mobile connect E220 USB Modem 3G (E220:  
HSDPA/UMTS/EDGE/GPRS/GSM)  
PowerSync USB2.0 4-Port mini HUB(HU151W White)  
Techworks 4-Port USB2.0 Mini HUB(OW4PTUSBHB)  
First Wheel Mouse  
PowerSync  
Techworks  
Logitech  
Logitech  
Dell  
USB Keyboard /  
Mouse  
Internet Navigator Keyboard  
Dell L30U 0N242F USB Keybaord  
DVD+R/RW (Usb2.0)  
USB ODD  
Plextor  
HP  
USB Printer  
HP Deskjet F4280 All-in-One:Printer/ Scanner/Copier,  
1200x2400dpi)  
USB Speaker /  
Joystick  
iFun USB Speaker(JS1200UA)  
Dell USB Speaker  
JS  
Dell  
PQI  
HP  
USB Storage Drive  
Wireless Printer  
6 IN 1 Flash Card Reader/Writer  
Photosmart C309 (CC35A) All-in-One Printer (4x6  
photos/CD/DVD/Quick Forms)/Scanner/Copier/Fax)  
Port: USB2.0/Ethernet/PictBridge/802.11g/BT  
Photosmart C4580 All-in-One Printer (4x6 photos)  
/Scanner/Copier  
Port:USB2.0/802.11g.b/Memory Card  
HP  
Memory Card  
Memory Stick  
High speed 1GB Memory stick Pro Duo  
MS PRO Dou 2GB High Speed  
Lexar  
SONY  
SONY  
SanDisk  
MS PRO 2GB Memory Card  
SanDisk Meomry Stick Micro (M2) 8GB Card  
149  
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APPENDIX A: Test compatible components  
Item  
Device name  
Vendor  
Sandisk  
PQI  
Multimedia Card  
RS-MMC 128MB Memory Card  
RS-MMC Mobile 256MB Memory Card  
Transcend MMC plus 4GB Card  
Transcend  
A-DATA  
RiDATA  
SanDisk  
Apacer  
Turbo 200X 2GB MMC Card  
SD Card  
4GB SD PRO Memory Card  
SanDisk multi-use SD Class2 Memory Card 2GB  
SD card 2GB (150x Hi-Speed)  
SanDisk microSDHC 4GB Card with Adapter  
Kingston SDHC SD4 32GB Card  
SanDisk  
Kingston  
OLYMPUS  
FUJIFLM  
XD Card  
OLYMPUS XD-Picture Card M+ 2GB Speed Card  
FUJIFLM XD-Picture Card TypeM 2GB  
150  
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APPENDIXB  
Online support information  
151  
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APPENDIX B: Online support information  
This section describes online technical support services available to help you repair your  
Packard Bell notebook.  
If you are a distributor, dealer, ASP, or TPM, please refer your technical queries to your  
local Acer branch office. Acer branch offices and Regional Business Units may access  
our website. However some information sources will require a user id and password. These  
can be obtained directly from Acer CSD Taiwan.  
Acer's website offers you convenient and valuable support resources whenever you need  
them. In the Technical Information section you can download information on all of Acer's  
Notebook, Desktop and Server models including:  
•
•
•
•
•
•
•
Service guides for all models  
User's manuals  
Training materials  
BIOS updates  
Software utilities  
Spare parts lists  
TABs (Technical Announcement Bulletin)  
For these purposes, we have included an Acrobat File to facilitate the problem-free  
downloading of our technical material. Also contained on this website are:  
•
•
•
Detailed information on Acer's International Traveller’s Warranty (ITW)  
Returned material authorization procedures  
An overview of all the support services we offer, accompanied by a list of telephone,  
fax and email contacts for all your technical queries.  
We are always looking for ways to optimize and improve our services, so if you have any  
suggestions or comments, please do not hesitate to communicate these to us.  
152  
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Index  
cooling assembly 70  
ESD prevention 34  
hard drive 41  
A
H
antennas  
hard drive  
replace 92  
HDD password 23  
keyboard 53  
replace 41  
audio  
controller 12  
resolution 12  
LCD assembly lid 94  
LCD front panel 79  
LCD panel 84  
LCD panel assembly 76  
LCD panel hinge brackets  
88  
hard drive bracket  
remove 42  
HDD password  
description 23  
B
battery  
remove 38  
bay cover  
remove 39  
BIOS  
password control  
memory 45  
I
microphone 90  
optical drive 46  
palm rest 48  
intermittent problems 114  
K
power button board 61  
preparatory steps 37  
processor 73  
safety reminders 34  
speakers 58  
system board 67  
tape 34  
tools 36  
touchpad / fingerprint reader  
board 51  
USB board 63  
webcam 82  
wireless card 43  
work space 35  
8
keyboard  
supported protocols  
vendor  
version  
8
controller 11  
replace 53  
7
7
keyboard or auxiliary input  
device check 99  
BIOS crisis disk 28  
BIOS flash 29  
BIOS recovery  
BIOS flash 29  
crisis disk 28  
precautions 28  
procedure 28  
L
LCD assembly lid  
replace 94  
LCD front panel  
replace 79  
LCD panel  
replace 84  
LCD panel assembly  
replace 76  
LCD panel hinge brackets  
replace 88  
BIOS utility  
access 18  
Boot menu 26  
Exit menu 27  
conductive tape 34  
connections  
Information menu 20  
Main menu 21  
navigate 19  
specification 14  
controller  
audio 12  
Security menu 22  
keyboard 11  
memory card reader 12  
M
memory  
Bluetooth  
chipset 13  
module, replace 65  
cooling assembly  
replace 70  
install 45  
remove 45  
boot sequence 26  
buttons  
memory card  
remove 37  
D
specification 14  
D2D Recovery 22  
memory card reader  
controller 12  
display  
6
C
supported cards 12  
card reader  
E
memory check 100  
microphone  
replace 90  
remove card 37  
electrostatic discharge 34  
chipset  
error symptom-to-spare part  
index 102  
ESD, see electrostatic  
discharge 34  
external CD-ROM drive check  
99  
Bluetooth 13  
USB 13  
wired Ethernet 12  
wireless Ethernet 13  
mylar tape 34  
O
component replacement  
antennas 92  
optical drive  
replace 46  
battery 38  
optical drive bezel  
remove 47  
optical drive bracket  
bay cover 39  
F
Bluetooth module 65  
features  
3
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Index  
remove 47  
touchpad / fingerprint reader  
board  
replace 51  
P
palm rest  
replace 48  
password  
change 24  
U
undetermined problems 115  
USB  
clear hardware gap 30  
guidelines 23  
HDD, description 23  
Password on Boot 23  
remove 25  
set 23  
supervisor, description 23  
chipset 13  
USB board  
replace 63  
user password  
change 24  
clear 30  
remove 25  
set 24  
Password on Boot 23  
physical specifications  
power button board  
replace 61  
5
utilities  
BIOS setup utility 18  
power system check 100  
battery pack 101  
W
webcam  
power adapter 100  
replace 82  
processor  
wired Ethernet  
chipset 12  
replace 73  
wireless card  
replace 43  
wireless Ethernet  
chipset 13  
S
security features  
BIOS passwords 23  
speakers  
replace 58  
specification  
buttons 14  
ports 14  
status indicators 14  
status indicators  
specification 14  
supervisor password  
change 24  
clear 30  
description 23  
remove 25  
set 23  
system  
block diagram  
check procedures 99  
system board  
6
bottom view 119, 120  
replace 67  
top view 118  
T
touchpad  
check 101  
154  
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MAN NV5x SVC GDE R1 04/09  
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