Firmware Update for the TX-NR1007/3007/5007
We are pleased to offer this firmware update for the best possible performance of your AV
Receiver.
The firmware update may fail if an external HDMI control signal is input during the update
procedure. Please be sure to turn off the HDMI control function (RIHD) on your A/V receiver
before starting the update.
How to turn off RIHD:
In the Main menu select "7. Hardware Setup", then "7-4. HDMI".
Set "HDMI Control" to OFF.
• Please read the update instructions carefully before beginning.
• The firmware update should take 30 to 40 minutes. Once the update begins, don't turn off the
power supply to the A/V receiver until it is time to restart it.
• Depending on the conditions of the network, a firmware update via a network may take more
than one hour or even fail to finish. If the update is not completed within two hours, turn off
the power supply by pushing the ON/STANDBY button and then try updating again from
the beginning.
• Updating the firmware and adjusting the settings will be done automatically, but may take
some time to complete. Please follow the procedures as instructed when you update. Note
that the update may fail, or cause problems for your A/V receiver, if you do any of the
following:
• Pull out the A/V receiver’s power cord;
• Interrupt the power supply to the A/V receiver (e.g. if the breaker is tripped or if there is an
electrical outage);
• Insert or remove the LAN cable from a device in your network when updating over a
network;
• Insert or remove a USB memory device from the A/V receiver when updating via USB;
• Operate components connected to the A/V receiver via HDMI, such as a TV or a recording
device.
If your A/V receiver is damaged for any of the reasons above, an Onkyo service center will
repair the unit for a fee.
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Firmware Update for the TX-NR1007/3007/5007
There are the following methods to update the firmware: via network and via USB storage.
Please choose either one that suits your condition. Before you start, carefully read the update
procedure.
To update the firmware, it will take 15 to 25 minutes for TX-NR1007 and 30 to 40 minutes for
TX-NR3007/5007.
Update via network
You need a wired Internet connection to update the firmware.
For the update procedure, please refer to “Updating the Firmware via Network” on page 2.
Update via USB storage (TX-NR3007 and 5007 only)
Please prepare a USB storage device such as a USB flash memory stick. You need at least 32
MB of available space to update the firmware.
For the update procedure, please refer to “Updating the Firmware via USB” on page 4.
Precautions on the USB storage device:
• The storage media in the USB card reader may not work.
• If the storage device has been partitioned, each section will be treated as an independent
device.
• If the USB mass storage device contains a lot of data, the AV receiver/controller may
take a while to read it.
• Operation with all USB mass storage devices including the ability to power them is not
guaranteed.
• Onkyo accepts no responsibility whatsoever for the loss or damage to data stored on a
USB mass storage device when that device is used
• with the AV receiver/controller. We recommend that you back up your important music
files beforehand.
• If you connect a USB hard disk drive to the USB port, we recommend that you use its
AC adapter to power it.
• USB hubs and USB devices with hub functions are not supported. Do not connect your
USB mass storage device via a USB hub.
• USB memory devices with security functions are not supported.
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Updating the Firmware via Network
TX-NR1007/3007/5007 allow you to update firmware
Step 4:
using Network connection on rear panel.
* In this procedure, on-screen display may vary depending on the
model.
Select “Via NET” and push [ENTER].
Note:
1. Make sure your AV receiver/controller and TV are
turned on and Ethernet cable is connected to rear panel of the
AV receiver/controller.
2. Never unplug or turn off the AV receiver/controller
during updating process.
3. To update the firmware, it will take 15 to 25 minutes
for TX-NR1007 and 30 to 40 minutes for TX-NR3007/5007.
4. The AV receiver/controller will retain all your
settings after update is finished.
Step 1:
Step 5:
Push [RECEIVER] followed by [SETUP] on the remote
controller.
Select “Update” and push [ENTER].
Main menu will be displayed on TV screen. Procedures
thereafter can also be performed on the AV
receiver/controller by using its SETUP, arrow, and
ENTER buttons.
Step 2:
Go to “7. Hardware Setup” menu.
Updating will begin.
As the updating progresses, the TV screen may
disappear depending on the program updated. In this
case, you can see the update progress on the front
display of the AV receiver/controller. The TV screen
will reappear when you finish the update and turn on the
AV receiver/controller.
Step 6:
Step 3:
Message “OK:Sum = ********” appears on the front
display of the AV receiver/controller, indicating that the
update has been completed. (Alpha-numeric characters
on the front display are denoted by asterisks.)
Go to “7-6. Firmware Update” menu.
Note that the Firmware Update option will be grayed
out for 30 seconds after AV receiver/controller is
turned on.
Please wait.
Step 7:
Using the [ON/STANDBY] button on the front panel,
turn off and on the AV receiver/controller.
Do not use the [ON] or [STANDBY] button on the
remote controller.
Congratulations!! Now you have the latest firmware on
your Onkyo AV receiver/controller.
(Go to the next page for troubleshooting.)
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Troubleshooting
Case 1:
Case 3:
If “No Update” is displayed on the front display of the
AV receiver/controller as below, the firmware has
already been updated. You do not need to do anything
further.
If you do not have a wired connection to the network,
please contact below.
ONKYO CORPORATION
2-1, Nisshin-cho, Neyagawa-shi, OSAKA 572-8540, JAPAN
The Americas
ONKYO U.S.A. CORPORATION
Case 2:
18 Park Way, Upper Saddle River, N.J. 07458, U.S.A.
Tel: +1-800-229-1687, +1-201-785-2600
Fax: +1-201-785-2650
Europe
ONKYO EUROPE ELECTRONICS GmbH
Liegnitzerstrasse 6, 82194 Groebenzell, GERMANY
Tel: +49-8142-4401-0 Fax: +49-8142-4401-555
If an error occurs, “Error!! *-**” is displayed on the
front display of the AV receiver/controller.
(Alphanumeric characters on the front display are
denoted by asterisks.) The example below is displaying
error code 0-10. See the following table and take
appropriate action.
China, Hong Kong
ONKYO CHINA LIMITED
Unit 1&12, 9/F, Ever Gain PlazaTower 1, 88, Container Port Road,
Kwai Chung, N.T., HONG KONG
Tel: 852-2429-3118 Fax: 852-2428-9039
Errors during update via Network
Asia, Oceania, Middle East, Africa
Please contact an ONKYO distributor referring to Onkyo SUPPORT
site.
Error Code
Description
<http://www.intl.onkyo.com/support/local_support/index.html>
*-10, *-20
Ethernet cable is not detected. Connect the cable
properly. See the instruction manual for the
network connection.
*-11, *-13,
*-21, *-28
Internet connection error. Check the following
items:
• Make sure IP address, subnet mask, gateway
address, and DNS server are configured
properly.
• Make sure the router is turned on.
• Make sure the AV receiver/controller and the
router are connected with Ethernet cable.
• Make sure the setup configuration of the router
is set properly. See the instruction manual of the
router.
• If your network allows only one client
connection and there is any other device already
connected, the AV receiver/controller cannot
access the network. Consult your Internet
Service Provider (ISP).
• If your modem does not function as a router,
you will need a router. Depending on your
network, you may need to configure the proxy
server if needed. See the document provided by
your ISP. If you still cannot access the Internet,
DNS or proxy server may be temporarily down.
Contact your ISP.
Others
Retry the update procedure from the beginning.
If the error persists, please contact Onkyo
Support (indicated at the end of this page) and
provide the error code.
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Updating the Firmware via USB
TX-NR3007/5007 allow you to update firmware using a
Step 7:
USB storage device.
Push [RECEIVER] followed by [SETUP] on the remote
controller.
Main menu will be displayed on TV screen.
Procedures thereafter can also be performed on the
AV receiver/controller by using its SETUP, arrow, and
ENTER buttons.
* In this procedure, on-screen display may vary depending on the
model.
Note:
1. Never unplug or turn off the AV receiver/controller
during updating process.
2. It will take 30 to 40 minutes to update the firmware.
3. The AV receiver/controller will retain all your
settings after update is finished.
Step 8:
Go to “7. Hardware Setup” menu.
Step 1:
Connect a USB storage device to your PC. If there is any
data in the USB storage, remove it.
Step 2:
Download the firmware file from the Onkyo web site.
The file name is as follows:
ONKAVR0001_*******. zip
Extract the zip file that you have downloaded. The
following three files are created:
ONKAVR0001_*******. of1
ONKAVR0001_*******. of2
ONKAVR0001_*******. of3
Step 9:
Go to “7-6. Firmware Update” menu.
Step 3:
Copy the extracted files to the USB storage device. Be
careful not to copy the zip file.
Step 4:
Remove the USB storage device from your PC and
connect it to the USB port on the AV receiver/controller.
When the AV receiver/controller has two USB ports,
you can use either one.
Step 10:
Step 5:
Select “Via USB” and push [ENTER].
Make sure your AV receiver/controller and TV are
turned on.
If the AV receiver/controller is in standby mode, push
[ON/STANDBY] to light up the front display.
Step 6:
Select the USB input source. “Now Initializing” is
displayed on the front display and then the name of the
USB storage device is displayed. It will take 20 to 30
seconds to recognize the USB storage device.
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Updating the Firmware via USB
Step 11:
Case 2:
Select “Update” and push [ENTER].
If an error occurs, “Error!! *-**” is displayed on the
front display of the AV receiver/controller.
(Alphanumeric characters on the front display are
denoted by asterisks.) The example below is displaying
error code 0-10. See the following table and take
appropriate action.
Errors during update via USB (excluding TX-NR1007)
Error Code
Description
Updating will begin.
*-10, *-20
USB storage device is not detected. Make
sure the USB flash memory or USB cable is
properly connected to the USB port. If the
USB storage device has its own power
supply, use it to power the USB storage
device.
An update file is not found in the root folder
of the USB storage device, or an update file
is for other model. Retry download following
instructions at the support website. If the
error persists, please contact Onkyo Support
(indicated at the end of this page) and
provide the error code.
As the updating progresses, the TV screen may
disappear depending on the program updated. In this
case, you can see the update progress on the front
display of the AV receiver/controller. The TV screen
will reappear when you finish the update and turn on the
AV receiver/controller.
Do not turn off the AV receiver/controller and do not
remove the USB storage device during updating
process.
*-14
Step 12:
Others
Retry the update procedure from the
beginning. If the error persists, please
contact Onkyo Support (indicated at the end
of this page) and provide the error code.
Message “OK:Sum = ********” appears on the front
display of the AV receiver/controller, indicating that the
update has been completed. (Alpha-numeric characters
on the front display are denoted by asterisks.)
ONKYO CORPORATION
2-1, Nisshin-cho, Neyagawa-shi, OSAKA 572-8540, JAPAN
The Americas
ONKYO U.S.A. CORPORATION
18 Park Way, Upper Saddle River, N.J. 07458, U.S.A.
Tel: +1-800-229-1687, +1-201-785-2600
Fax: +1-201-785-2650
Step13:
Using the [ON/STANDBY] button on the front panel,
turn off the AV receiver/controller and then remove the
USB storage device.
Europe
* Do not use the [ON] or [STANDBY] button on the remote ontroller.
ONKYO EUROPE ELECTRONICS GmbH
Liegnitzerstrasse 6, 82194 Groebenzell, GERMANY
Tel: +49-8142-4401-0 Fax: +49-8142-4401-555
China, Hong Kong
ONKYO CHINA LIMITED
Unit 1&12, 9/F, Ever Gain PlazaTower 1, 88, Container Port Road,
Kwai Chung, N.T., HONG KONG
Tel: 852-2429-3118 Fax: 852-2428-9039
Step1 4:
Push [ON/STANDBY] to turn on the AV
receiver/controller.
Congratulations!! Now you have the latest firmware on
your Onkyo AV receiver/controller.
Troubleshooting
Case 1:
If “No Update” is displayed on the front display of the
AV receiver/controller as below, the firmware has
already been updated. You do not need to do anything
further.
Asia, Oceania, Middle East, Africa
Please contact an ONKYO distributor referring to Onkyo SUPPORT
site.
<http://www.intl.onkyo.com/support/local_support/index.html>
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