Oki Printer PAGE 10I User Manual

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To avoid damaging the power cord, don’t put anything on it or place it  
where it will be walked on. If the cord becomes damaged or frayed,  
replace it immediately.  
Safety Instructions  
Your OKIDATA printer has been carefully designed to give you years of  
safe, reliable performance. As with all electrical equipment, however,  
there are a few basic precautions you should take to avoid hurting  
yourself or damaging the printer:  
• If you are using an extension cord or power strip with the printer, make  
sure that the total of the amperes required by all the equipment on the  
extension is less than the extension’s rating. The total ratings of all  
equipment plugged into the outlet should not exceed 15 amperes.  
• Read the setup instructions in this handbook carefully. Be sure to  
save it for future reference.  
• Do not poke anything into the ventilation slots on the printer; you  
could get a shock or cause a fire.  
• Read and follow all warning and instruction labels on the printer  
itself.  
• Aside from the routine maintenance described in this handbook, don’t  
try to service the printer yourself; opening the cover may expose you to  
shocks or other hazards.  
• Unplug the printer before you clean it. Use only a damp cloth; do not  
use liquid or aerosol cleaners.  
• Place your printer on a firm, solid surface. If you put it on something  
unsteady, it may fall and be damaged; if you place it on a soft  
surface, such as a rug, sofa, or bed, the vents may be blocked,  
causing the printer to overheat.  
• Do not make any adjustments other than those outlined in the  
handbook: you may cause damage requiring extensive repair work. See  
Section 5 for information on how to get your printer serviced by  
qualified OKIDATA technicians.  
To protect your printer from overheating, make sure all openings on  
the printer are not blocked. Don’t put the printer on or near a heat  
source, such as a radiator or heat register. Keep it out of direct  
sunlight. Allow enough room around the printer for adequate  
ventilation and easy access to the paper trays.  
If anything happens that indicates that your printer is not working  
properly or has been damaged, unplug it immediately and follow the  
procedures in Section 5 for having your printer serviced.  
These are some of the things to look for:  
• Do not use your printer near water, or spill liquid of any kind into it.  
• The power cord or plug is frayed or damaged.  
• Be certain that your power source matches the rating listed on the  
back of the printer. If you’re not sure, check with your dealer or with  
your local power company.  
• Liquid has been spilled into the printer, or it has been exposed to  
water.  
• The printer has been dropped, or the cabinet is  
damaged.  
Your printer has a grounded, 3-prong plug as a safety feature, and it  
will only fit into a grounded outlet. If you can’t plug it in, chances  
are you have an older, non-grounded outlet; contact an electrician to  
have the outlet replaced. Do not use an adapter to defeat the  
grounding.  
• The printer doesn’t function normally when you’re following the  
operating instructions.  
• The printer must be installed near a power outlet which remains  
easily accessible.  
iii  
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Industry Canada  
Radio Interference Statement for 120-Volt Models  
Federal Communications Commission  
Radio Frequency Interference Statement for  
This apparatus complies with the Class “B” limits for radio interference as  
specified in the Industry Canada Radio Interference Regulations.  
120-Volt Models  
WARNING: This equipment has been tested and found to comply with the  
limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.  
These limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses  
and can radiate radio frequency energy and, if not installed and used in  
accordance with the instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that interference will not  
occur in a particular installation. If this equipment does cause harmful  
interference to radio or television reception, which can be determined by  
turning the equipment off and on, the user is encouraged to try to correct  
the interference by one or more of the following measures:  
Cet appareil est conforme aux critères établis pour la Classe “B” en ce qui  
concerne les interférences radio, tel que spécifié par Industry Canada dans  
les Règlements relatifs aux Interférences Radio.  
Federal Communications Commission  
Radio Frequency Interference Statement for 230/240-Volt Models  
WARNING: This equipment has been tested and found to comply with  
the limits for a Class A digital device, pursuant to Part 15 of the FCC  
Rules. These limits are designed to provide reasonable protection against  
harmful interference when the equipment is operated in a commercial  
environment.This equipment generates, uses and can radiate radio frequency  
energy and, if not installed and used in accordance with the instructions,  
may cause harmful interference to radio communications. Operation of  
this equipment in a residential area is likely to cause harmful interference  
in which case the user will be required to correct the interference at his  
own expense.  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from that to  
which the receiver is connected.  
• Consult the dealer or an experienced radio/TV technician for help.  
It is the responsibility of the user to obtain the required shielded cable  
in order to ensure compliance of this equipment with FCC regulations.  
It is the responsibility of the user to obtain the required shielded cable in  
order to ensure compliance of this equipment with FCC regulations.  
Changes or modifications not expressly approved by Okidata may void  
your authority to operate this device.  
Changes or modifications not expressly approved by Okidata may void  
your authority to operate this device.  
Industry Canada Radio Interference Statement for  
230/240-Volt Models  
This apparatus complies with the Class “A” limits for radio interference as  
specified in the Industry Canada Radio Interference Regulations.  
Cet appareil est conforme aux critères établis pour la Classe “A” en ce qui  
concerne les interférences radio, tel que spécifié par Industry Canada dans  
les Règlements relatifs aux Interférences Radio.  
iv  
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European Union Council of the European Communities  
Statement of Electromagnetic Conformance for 230/240-Volt Models  
This product complies with the requirements of the Council Directive  
89/336/EEC on the approximation of the laws of the member states  
relating to electromagnetic compatibility.  
This product is in conformity with Directive 73/23/EEC on the  
harmonization of the laws of Member States relating to electrical  
equipment designed for use within certain voltage limits.  
Ce matériel est conforme aux dispositions de la Directive du Conseil 89/  
336/CEE applicables à l’approximation de la législation des Etats  
membres en ce qui concerne la compatibilitè des équipements  
èlectromagnétiques.  
Ce produit est conforme à la Directive 72/23/EEC sur l’harmonisation  
des lois des états membres relativement au matériel électrique devant  
être utilisé dans des limites de tension spécifiques.  
Este producto cumple con los requisitos de la Directiva del Consejo 89/  
336/CEE sobre la aproximación de la legislación de los Estados  
Miembros por cuanto respecta a la compatibilidad electromagnética.  
Este producto cumple con la Directiva 73/23/EEC sobre armonización de  
las leyes de los Estados Miembros referente a equipo eléctrico a ser  
usado dentro de ciertos límites de voltaje.  
Este produto obedece aos requisitos da Directiva do Conselho 89/336/  
CEE sobre a aproximação das leis dos estados membros relativamente à  
compatibilidade electromagnética.  
Este produto está de acordo com a Diretriz 73/23/EEC sobre a  
harmonização das leis dos Estados Membros relacionadas a  
equipamentos elétricos projetados para o uso dentro de determinados  
limites de tensão.  
v
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Warranty Enhancement Programs  
Available in the U.S. and Canada only  
For more information...  
For pricing and more detailed information on these programs:  
OKI Extend ™  
call 1-800-OKIDATA (1-800-654-3282)  
or  
This program offers you the opportunity to  
purchase an extension of the standard  
warranty for your Okidata printer. You can  
add 1 or 2 years to the standard warranty  
period.  
OKI On-Site ™  
If you experience a malfunction of your  
Okidata printer and the problem cannot be  
resolved over the phone, this program  
offers you repair of your printer right at  
your place of business, by our national  
service provider.  
vi  
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Table of Contents  
Resetting the Menu................................................................. 12  
Sub Menus............................................................................... 12  
Printing the Menu .................................................................... 12  
Level-1 Menu Selections ............................................................... 13  
Level-2 Menu Selections ............................................................... 21  
Maintenance Menu......................................................................... 25  
Using Special Print Media ............................................................. 26  
Printing a Special Document ................................................... 26  
Enhancing Print Quality .......................................................... 26  
Printing Envelopes................................................................... 27  
Selecting Envelopes .......................................................... 27  
Printing Transparencies andAdhesive Labels ......................... 28  
Guidelines forTransparencies and Labels ........................ 28  
Using Recycled Print Media.................................................... 28  
Features  
Consumables ........................................................................... 1  
Options .................................................................................... 1  
Section 1-Setting Up Your Printer  
Select a Location forYour Printer .................................................. 2  
Visit the OKIDATA Web Site............................................ 2  
Check the Contents.................................................................. 2  
Remove the Image Drum Protective Paper ............................. 3  
Remove Operator Panel Protective Film ................................. 3  
Installing Toner .............................................................................. 4  
Loading Paper ................................................................................ 5  
Using Legal Size Paper ........................................................... 5  
Paper Exit Options ......................................................................... 6  
Top Paper Exit ......................................................................... 6  
Rear Paper Exit ....................................................................... 6  
Choosing Paper ................................................................. 6  
Interfacing with your Computer..................................................... 7  
Connecting the Cable .............................................................. 7  
Attaching the Power Cord ....................................................... 7  
Changing the Display Language.............................................. 8  
Printing a Demo Page.............................................................. 8  
Printing a Font Page ................................................................ 8  
Printer Software ............................................................................. 9  
Section 3-Printer Maintenance  
Replacing The Toner Cartridge ...................................................... 29  
Toner Cartridge Life ......................................................... 29  
Replacing the Image Drum Cartridge ............................................ 30  
Image Drum Cartridge Life .............................................. 30  
Cleaning the LEDArray .......................................................... 30  
Printing a Cleaning Page ......................................................... 31  
Section 4-Problem Solving  
Clearing Paper Jams....................................................................... 32  
Input Jam ................................................................................. 32  
Feed Jam.................................................................................. 32  
Exit Jam (top bin) .................................................................... 32  
Exit Jam (rear tray).................................................................. 33  
Printer Messages ............................................................................ 34  
System Status .......................................................................... 34  
Maintenance Menu Mode ........................................................ 35  
Cleaning/Maintenance ............................................................. 35  
Section 2-Operating Your Printer  
Using the Front Operator Panel ..................................................... 10  
Ready Light ............................................................................. 10  
LCD Display Window ............................................................. 10  
Paper Size Indicator................................................................. 10  
Button Functions ..................................................................... 11  
Using the Printer Menu .................................................................. 12  
Level-1 Menu.................................................................... 12  
Level-2 Menu.................................................................... 12  
vii  
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Paper Errors............................................................................. 36  
Manual Paper Feed Request .................................................... 36  
Controller Errors...................................................................... 37  
Interface Errors........................................................................ 37  
Print Quality Problems................................................................... 37  
Software Problems ......................................................................... 39  
Hardware Problems........................................................................ 41  
Section 5-Service and Support  
OKIDATA ONLINE ................................................................ 42  
Your Dealer ............................................................................. 42  
The Okidata Customer Support Center ................................... 42  
Okidata Customer Service Representatives ............................. 42  
Faxable Facts........................................................................... 43  
Purchasing Supplies................................................................. 43  
Ways to Purchase .............................................................. 43  
Warranty Service ..................................................................... 43  
Okidata Service Centers .......................................................... 43  
OKIDATA SERVICE CENTER LOCATIONS ....................... 44  
WARRANTY .......................................................................... 45  
OVERNIGHT EXCHANGE ................................................... 46  
INDEX .................................................................................... 47  
Material Safety Data Sheet ...................................................... 49  
viii  
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Rear paper exit extender (closed)  
Power cord receptacle  
Network interface card (OKIPAGE 10i/n unit)  
Bi-directional IEEE parallel port  
Rear paper exit extender (opened)  
Operator panel  
Cover release buttons  
READY  
MAN FEED  
ATTENTION  
DATA  
ENV  
OTHER  
A4  
LEGAL  
LETTER  
Top paper exit bin  
Top paper exit extender  
Manual paper feed tray  
Power switch  
Paper tray  
Paper tray gauge  
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Features  
Fast print speed - 10ppm with a 28 MHz RISC micro processor  
Excellent print quality - True 600 dpi and 600 x1200 graphics  
Consumables  
Toner - 2,000 pages @ 5% print density (Type 5 Toner Cartridge Kit,  
Part# 52109001)  
Large paper capacity - 250 sheet paper tray and manual sheet/  
envelope feeder plus options for increasing paper capacity up to  
850 sheets  
Drum - 20,000 pages with continuous printing (Type 5 Image Drum  
Cartridge Kit, Part# 40433305)  
Memory - 2MB installed, expandable to 35MB  
Options  
Fonts - 35 PCL® fonts (Agfa), 10 True Type fonts, USPS Barcode  
font, OCR-A/B supported, and 37 AdobeType-1 fonts with the  
PostScriptoption  
500 sheet 2nd Paper Tray/Mechanism (Part# 70028701)  
100 sheet/50 envelope Multi-purpose Feeder (Part# 70025101)  
1 MB Memory Expansion Board with 2 expansion (SIMM)  
sockets (Part# 70033101)  
Emulations - Standard HP® LaserJet 5 (PCL6), IBM®  
ProprinterIII/Epson® FX (9-pin emulation), plus optional  
PostScript Level 2  
RS-232 Serial Interface Board with 2 expansion (SIMM)  
sockets (Part# 00025302)  
Printer drivers - Windows® NT 3.51/4.0, Windows 95, Windows  
3.x  
Ethernet Network Adapter Card with 2 expansion (SIMM)  
sockets (Part# 70032901)  
Networkable - With optional adapter for shared network  
environments  
To install the following options, a Memory Expansion Board, RS-232  
Serial Interface Board, or Network Adapter Card must be purchased.  
Interface - IEEE 1284 bi-directional parallel interface  
On-screen status monitor and interactive software operator panel  
Energy Savings - Power is reduced when not printing  
Flash Memory SIMM 4MB (Part# 70032601)  
Flash Memory SIMM 8MB (Part# 70033201)  
1 year overnight exchange warranty, 5 year warranty on the LED  
printhead (overnight exchange available in the US and Canada)  
Adobe PostScript Level 2 SIMM Kit with 4MB Memory SIMM  
(Part# 70033001)  
4MB Memory SIMM Chip (Part# 70028801)  
OKIPAGE 10i Users Guide  
1
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Section 1 Setting Up Your Printer  
Check the Contents  
Select a Location for Your Printer  
Unpack your printer. The shipping box should contain:  
A firm surface such as a table or desktop  
1. OKIPAGE 10i Printer (with image drum cartridge installed)  
2. CD-ROM (includes printer drivers and software)  
3. Printer software diskette (to install printer software without CD-  
ROM)  
Space to open the cover and pull out the paper tray  
and the rear output extender  
Air circulation around the printer to prevent overheating  
(minimum of 4 inches)  
4. Toner Cartridge  
A nearby power source  
5. Black plastic light-shield bag (to store image drum if you need to  
ship the printer)  
Room temperature of 50° to 90°F (10° to 32°C).  
Relative Humidity of 20- 80%  
No direct sunlight  
6. Power Cord  
7. Okipage 10i User’s Guide  
8. Okipage 10i Printer Software Installation Guide  
9. Warranty Registration Card  
Visit the OKIDATA Web Site  
The OKIPAGE 10i/n unit is configured with a network interface  
card.  
for the latest information on:  
Product Guides  
Image drum cartridge  
Customer Support  
Software Drivers  
Corporate Information  
Online Dealers  
Documentation  
2  
OKIPAGE 10i Users Guide  
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1 Setting Up Your Printer  
3. Remove the protective paper from the image drum.  
Remove the Image Drum Protective Paper  
1. Press the cover release buttons and lift the cover.  
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4. Reinstall the image drum cartridge into the printer.  
2. Lift out the image drum cartridge. Do not touch the drum’s  
green surface.  
Remove Op erator Panel Protective Film  
Lift up the corner and peel the protective plastic film from the control  
panel.  
READY  
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Only the Okipage 10i Type 5 Series Image Drum will fit in this  
unit (Part# 40433305)  
OKIPAGE 10i Users Guide  
3
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Setting Up Your Printer 1  
5. Lower the right side, aligning the lock lever slot with the ridge in  
the drum cartridge.  
Installing Toner  
1. Remove the sponge.  
2. Unwrap the toner cartridge. Shake the cartridge from side to side  
to distribute the toner.  
PUSH  
ridge  
Only the OKIPAGE 10i Type 5 Series Toner Cartridge will fit in  
slot  
this unit (Part# 52109001)  
6. When the cartridge is in place, push the lock lever forward until  
it stops.  
3. Peel tape off the bottom.  
4. Grasp the lock lever and place the left side of the toner cartridge  
into the toner well, under the tab.  
7. Lower the printer cover and press firmly to close.  
tab  
4  
OKIPAGE 10i Users Guide  
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1 Setting Up Your Printer  
Loading Pap er  
3. Fan a stack of paper (Maximum 250 sheets, 20 lb.) and place it in  
the tray under the tabs. Do not fill above the “PAPER FULL”  
mark. To use letterhead, place paper print side down, top-edge  
facing you.  
1. Slide the tray out of the printer.  
Paper Full mark  
paper gauge  
The paper gauge indicates how much paper remains in the tray.  
2. Adjust the paper guides for the paper size you are using.  
Recommended paper weight for the tray is 16 to 28 lb (60 to 105  
g/m2..  
4. Place the tray back into the printer until it locks.  
Using Legal Size Paper  
To load legal size paper, open out the tray extender and adjust the rear  
paper guide.  
guide  
OKIPAGE 10i Users Guide  
5
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Setting Up Your Printer 1  
Pap er Exit Options  
Rear Pap er Exit  
Two paper exit options are available. Select the paper path that is  
appropriate for the media you are using.  
The rear paper exit tray provides a straighter paper path. Use rear exit  
when printing on heavy paper, envelopes, labels, and transparencies.  
Top Paper Exit  
Printed pages feed face up into the rear tray  
Pages are stacked in reverse order  
Use top paper exit for most printing jobs.  
Tray holds a maximum of 50 sheets of 20 lb. paper  
Use rear exit for printing on heavy paper, envelopes, labels,  
transparencies or odd size paper  
Printed pages exit face down  
Pages are stacked in the order printed  
Exit bin holds 150 sheets of 20-lb. paper  
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1. Pull out the rear exit tray until it locks in place.  
2. Lift out the support bar.  
1. Pull the front tray extender forward.  
2. Lift out the support bar.  
To return to top exit, close the support bar and push the rear exit extender  
firmly back in place, paper will then exit into the top bin.  
Don’t change paper paths while printing, paper jam may  
occur.  
See Section 2 for information on using special print media.  
Choosing Pap er  
For best results, use paper that is smooth and of high quality.  
Store paper in its ream wrapper until you are ready to use it, and keep it away from moisture or conditions that can cause it to wrinkle or curl.  
Avoid printing on both sides of the paper for more than a few pages, or preprinted documents that have been in a photocopier.  
Try paper before you buy it in quantity.  
See Section 2 for information on using recycled print media.  
6  
OKIPAGE 10i Users Guide  
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1 Setting Up Your Printer  
Interfacing with your Computer  
Attaching the Power Cord  
Your printer has a high-speed, bi-directional parallel IEEE 1284 interface  
port. Purchase a cable marked IEEE 1284 compliant. To comply with  
FCC regulations, the cable must be shielded and UL and CSA  
approved. Consult your PC manual for details on cable requirements and  
interface ports on your computer.  
1. Make sure the printer power switch (on left side) is set off.  
POWER  
POWER  
F
OFF  
OF  
ON  
ON  
F
OKIDATA has tested and approved the following bi-directional  
cable: Part# 70000803. See Section 5 for purchasing information.  
2. Plug the power cord into the printer first, then into a grounded  
outlet.  
An optional RS-232 Serial I/O Card is available: Part# 00025302.  
See Section 5 for purchasing information.  
Connecting the Cable  
Make sure the printer and computer are off.  
3. Turn the printer on. It takes about 10 seconds for the printer to  
initialize, warm up, and display the ON-LINE message,  
indicating the printer is ready to receive data.  
1. Insert the printer end of the cable firmly into the connector on the  
back of the printer). Fasten the cable to the printer securely.  
2. Connect the other end of the cable to the proper connector on  
your computer. Fasten the cable securely to your computer.  
OKIPAGE 10i Users Guide  
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Setting Up Your Printer 1  
Changing the Display Language  
Printing a Demo Page  
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PRINT  
DEMO  
LETTER LGL  
A4  
OTHER  
ENV  
LETTER LGL  
A4  
OTHER  
ENV  
To print a page showing printer features and capabilities, do the  
following:  
To change the language on the panel display and menu printout:  
1. Press ON-LINE until the READY light goes out.  
1. Press ON-LINE until the READY light goes out and the printer  
is OFF-LINE.  
2. Press and hold MENU1/Menu2 until PRINT MODE displays.  
3. Press MENU1/Menu2 10 times until the display reads  
2. Press FORM FEED/Print Demo and hold until DEMO appears.  
3. Press ENTER. The demo page will print.  
LANGUAGE.  
4. Press ENTER/Power Save . The display now reads  
LANGUAGE ENGLISH*.  
5. Press /Reset until the language you want appears. Press  
ENTER/Power Save.  
Printing a Font Page  
To print a page showing the printers available fonts, do the following:  
6. Press ON-LINE.  
1. Press ON-LINE until the READY light goes out and printer is  
OFF-LINE.  
2. Press TRAY TYPE/Print Fonts and hold until FONTS appears.  
3. Press ENTER. The font page will print.  
4. To print the font page for a different emulation, before pressing  
ENTER, press until that emulation displays.  
8  
OKIPAGE 10i Users Guide  
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1 Setting Up Your Printer  
Printer Software  
See the “Software Installation Guide” for instructions to  
install printer drivers and software. The printer drivers  
must be installed to access all printer features.  
OKIPAGE 10i User’s Guide  
9
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Section 2 Operating Your Printer  
This section provides the following information:  
Ready Light  
On  
Printer is online, ready to receive data; button func  
tions inactive (except ON-LINE).  
Using the front operator panel  
Setting printer features using the printer menu  
Using the printer software  
Using manual feed  
Printing envelopes  
Printing transparencies and labels  
Using recycled print media  
Off  
Printer is off-line, cannot receive data; button functions  
active.  
Blinking  
Printer is receiving data.  
LCD Display Window  
Indicates:  
Using the Front Op erator Panel  
What the printer is doing during normal operation.  
When you need to add paper or change consumables.  
When there’s something wrong with the printer.  
Printer feature selections in Menu mode  
LCD Display Window  
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OKIPAGE10i  
See “Problem Solving” for a description of display messages.  
LETTER LGL  
A4  
OTHER  
ENV  
Paper Size Indicator  
The paper size in the tray is indicated by using the dot at the very bottom  
of the LCD display. Paper size options are shown immediately below the  
LCD display.  
Ready Light  
Paper Size Indicator  
Buttons  
10  
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2 Operating Your Printer  
Button Functions  
BUTTON  
OPERATION  
Quick press  
In Menu  
FUNCTION  
Switches between ON-LINE and OFF-LINE mode.  
Exits Menu mode.  
ON LINE  
FORM FEED  
Print Demo  
TRAY TYPE  
Print Fonts  
PAPER SIZE  
Print Menu  
MENU 1  
Quick press  
In ON-LINE mode, one sheet is ejected. In OFF-LINE mode, unprinted data is printed.  
In OFF-LINE mode, demo page print.  
2 second press  
Quick press  
In OFF-LINE mode, enters Tray Select Sub Menu.  
In OFF-LINE mode, prints font page.  
2 second press  
Quick press  
In OFF-LINE mode, enters Paper Size Sub Menu.  
In OFF-LINE mode, prints Menu settings.  
2 second press  
Quick press  
In OFF-LINE mode, enters Level-1 Menu.  
Moves to next Menu category. Reverts to previous Menu category when pressed for 8 seconds  
or more.  
In Menu mode  
At power on  
Enters User Maintenance mode.  
Menu 2  
2 second press  
In Menu mode  
2 second press  
In Menu mode  
2 second press  
In Menu mode  
2 second press  
In OFF-LINE mode, enters Level-2 Menu.  
Set the displayed selection as default setting.  
In OFF-LINE mode, enters the Power Save Sub Menu.  
Returns to previous Menu item.  
ENTER  
Power Save  
Recover  
Reset  
Clears certain receive data errors and returns printer on-line.  
Advances to next Menu item.  
Clears all data and executes internal reset.  
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Operating Your Printer 2  
Using the Printer Menu  
Most printer menu options can also be set using the soft operator  
panel on-screen. See the Software Installation Guide.  
The Menu provides a way to select printer operations and features using  
the printer’s front operator panel.  
The Menu is divided into Level 1 and Level 2.  
Resetting the Menu  
Level-1 Menu  
The menu can be reset to the factory (default) settings in the Maintenance  
Menu (See Maintenance Menu for information on using this feature).  
Enter this mode using a quick press of the Menu 1/Menu 2  
button with the printer off-line.  
Items frequently changed are included.  
Sub Menus  
Sub Menus are accessed by pressing a specific button on the front  
operator panel. This feature allows quick access to three often used  
features:  
Level-2 Menu  
Enter this mode by pressing the Menu 1/Menu 2 button for 2  
seconds with the printer off-line.  
Items rarely changed are included.  
Power Save  
Paper Size  
Tray Type  
Each level has a hierarchical structure of categories and items, and  
options. Selections display in the LCD window.  
The operation is the same as the regular menu, but only the category  
indicated on the button is activated.  
1. Press the ON LINE button to enter off-line mode.  
2. Enter the Menu mode by pressing the MENU 1/Menu 2 button.  
3. Continue pressing MENU 1/Menu 2 to display the next  
category.  
Printing the Menu  
4. Press MENU 1 again to see more items in a category.  
For a printout of all menu settings including default (factory) and user  
settings, firmware revisions, and total RAM capacity:  
5. To select an item, press ENTER. Items are displayed on the  
top line. The bottom line indicates available options within  
each item. An asterisk (*) indicates the current selection.  
1. Press ON-LINE to select off-line mode.  
2. Press PAPER SIZE/Print Menu for 2 seconds. MENU and the  
current emulation setting displays.  
6. Press /Recover to see more selections.  
7. Press ENTER to choose a selection.  
8. Press ON-LINE to exit the menu.  
3. Press ENTER to print the menu.  
4. To print the menu for a different emulation, before pressing  
ENTER, press until that emulation displays.  
Operations and features set in your application software, will  
override Menu settings.  
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2 Operating Your Printer  
Level1 Menu  
Category  
Items  
Options  
PERSONALITY  
EMULATION  
AUTO EMULATON*, HP PCL6, IBM PPR, EPSON FX,  
ADOBE PS (OPTION)  
Notes: **Auto Emulation switches emulations automatically. Adobe PostScript emulation appears only when option is  
installed.  
TRAY SELECT  
MANUAL  
OFF*  
ON  
Notes: When set ON, paper will feed from the front feeder.  
PAPER IN  
TRAY 1*  
TRAY 2 (OPTION)  
FEEDER  
MULTI FEEDER (OPTION)  
Notes: Select paper source. Tray 2 and Multi Feeder appear if installed.  
AUTO TRAY SWITCH  
OFF*  
ON  
NOTES: ON=WHEN PAPER TRAY 1 IS EMPTY, PRINTER  
AUTOMATICALLY SWITCHES TO TRAY WITH SAME SIZE PAPER  
INSTALLED. (ONLY WHEN 2ND TRAY OR FEEDER IS INSTALLED).  
EDIT SIZE  
EDIT SIZE  
CASSETTE SIZE*  
LETTER  
EXECUTIVE  
LEGAL 14  
LEGAL 13  
A4 SIZE  
*Default Setting  
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Level1 Menu  
Operating Your Printer 2  
Category  
Items  
A5 SIZE  
Options  
A6 SIZE  
B5 SIZE  
COM-9  
COM-10  
MONARCH  
DL ENVELOPE  
C5 ENVELOPE  
C4 ENVELOPE  
Notes: CASSETTE SIZE=Paper size in the tray is automatically identified by paper sensors. This setting eliminates  
having to manually select paper size.  
Other sizes=setting must match paper size in tray or PAPER SIZE ERROR displays unless PAPER SIZE CHECK is set  
to Disable.  
PAPER SIZE  
TRAY1  
TRAY 2 (Option)  
LETTER*  
EXECUTIVE  
LEGAL 14  
LEGAL 13  
A4 SIZE  
A5 SIZE  
A6 SIZE  
B5 SIZE  
Notes: Select paper size.  
MANUAL  
LETTER*  
EXECUTIVE  
LEGAL 14  
LEGAL 13  
A4 SIZE  
A5 SIZE  
A6 SIZE  
B5 SIZE  
COM-9  
COM-10  
MONARCH  
*Default Setting  
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2 Operating Your Printer  
Level1 Menu  
Category  
Items  
Options  
DL ENV  
C5 ENV  
Notes: Select paper size installed in Front Feeder (manual feed). If paper size installed does not match setting, printer  
will display message requesting the size set in menu.  
MULTI FEEDER ENVELOPE  
(option)  
MEDIA TYPE  
TRAY 1  
MEDIUM HEAVY  
HEAVY  
LIGHT  
MEDIUM*  
MEDIUM LIGHT  
Notes: Paper thickness setting.  
Medium Light=18-lb paper  
Medium Heavy=24-lb paper  
Heavy= 28-lb paper  
Light=16-lb paper  
Medium=20-lb paper  
MANUAL  
MEDIUM LIGHT  
MEDIUM HEAVY  
HEAVY  
LIGHT  
MEDIUM*  
TRANSPARENCY  
TRAY 2 (Option)  
MULTI FEEDER ENVELOPE  
(Option)  
PAPER SIZE CHECK  
PAPER SIZE CHECK  
ENABLE*  
DISABLE  
Notes: ENABLE=printer only accepts paper size selected in software which matches size loaded in drawer.  
DISABLE=printer accepts any paper size selected in software.  
*Default Setting  
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Level1 Menu  
Operating Your Printer 2  
Category  
Items  
Options  
COPIES  
COPIES  
1* TO 999  
Notes: Select number of copies to print for each document.  
THE FOLLOWING CATEGORIES ARE DEPENDENT ON EMULATION  
FONTS & SYMBOLS  
(LJ5)FONT SRC  
RESDENT*, SIMM , DLLSOFT  
Notes: Select location of default fonts. SIMM is indicated only when a ROM SIMM option is installed.  
DLLSOFT is indicated only when a soft font is downloaded at permanent setting.  
(LJ5)FONT NO.  
I000* TO I046  
Notes: Select font by ID number (see font print sample); S=soft font.  
(LJ5)FONT CPI  
Notes: Appears if selected font is scalable/fixed spaced  
10.00*, 0.44 TO 99.99  
ADJUST IN .01 POINT INCREMENTS.  
Notes: Select number of characters printed in a horizontal inch (pitch) when scalable font with fixed spacing is  
selected. (72 points= 1 inch). Character height (point size) adjusts accordingly.  
(LJ5)FONT HGT  
Notes: Appears if selected font is scalable/proportional spaced  
*Default Setting  
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2 Operating Your Printer  
Level1 Menu  
Category  
Items  
Options  
OPTIONS12.00*, 4.00 TO 999.75  
ADJUST IN .25 POINT INCREMENTS.  
Notes: Select point size (height) of characters when scalable font with proportional spacing is selected. 72 points= 1  
inch). Horizontal spacing adjusts accordingly.  
(LJ5)SYMBOL  
ROMAN-8*  
60 SETS ARE AVAILABLE.  
Notes: Select Symbol Set.  
PAGE LAYOUT1  
(LJ5)A4 WIDTH  
78 COL*, 80 COL  
Notes: Use for A4 size paper to select 78 columns or condense 80 columns to fit characters on a line.  
(LJ5)BLNKSKIP  
OFF*, ON  
Notes: ON= printer will ignore FF code when buffer is empty. (Sometimes software will print an extra blank page.)  
CR FUNC  
CR*,CR+LF  
Notes: Sets operation when receiving CR code. CR+LF=add LF command to each CR command.  
(LJ5)LF FUNC  
LF*, LF+CR  
Notes: Sets operation when receiving LF code. LF+CR=add CR command to each LF command.  
FONTS & SYMBOLS  
(IBM, EPSON) PITCH  
10 CPI*  
12 CPI  
17 CPI  
*Default Setting  
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Level1 Menu  
Operating Your Printer 2  
Category  
Items  
Options  
20 CPI  
PROP  
Notes: Select font and character pitch.  
(IBM)CONDENSE  
12 TO 20  
12 TO 12  
Notes: Pitch with 12 cpi only (IBM only)  
(IBM, EPSON)CHAR SET  
SET- 2*  
SET-1  
Notes: Selects character set.  
(IBM, EPSON)SYMBOL  
IBM-473*  
Notes: Selects code page.  
(IBM, EPSON)LETTER 0  
DISABLE*  
ENABLE  
Notes: Select the style of letter 0.  
(IBM, EPSON)ZERO CHR  
NORMAL*  
SLASHED  
Select the style of 0 (zero).  
(IBM, EPSON)LN PITCH  
PAGE LAYOUT 1  
6 LPI*  
8 LPI  
(IBM, EPSON)BLNKSKIP  
OFF*  
ON  
Notes: Set OFF, a blank page will not eject.  
*Default Setting  
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2 Operating Your Printer  
Level1 Menu  
Category  
Items  
Options  
(IBM, EPSON)CR FUNCTION  
CR*  
CR+LF  
Notes: Select function when CR code is received.  
(IBM)LF FUNC  
LF*  
LF+CR  
Notes: Select function when LF code is received.  
(IBM, EPSON)LINELENG  
80 COL*  
136 COL  
Notes: Select number of characters per line.  
(IBM, EPSON)FORMLENG  
LETTER*  
A4  
12 INCH  
Notes: Select page length.  
(IBM, EPSON)TOF POS  
0 INCH*  
0.1 INCH  
0.5 INCH  
1 INCH  
Notes: Select print start position from the top of the page.  
(IBM, EPSON)L.MRGN  
0 INCH  
0.1 INCH  
1 INCH  
Notes: Moves horizontal print start position to the right.  
*Default Setting  
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Level1 Menu  
Operating Your Printer 2  
Category  
Items  
Options  
THE FOLLOWING CATEGORIES ARE COMMON TO ALL EMULATIONS  
PAGE LAYOUT 2  
ORIENT  
PORTRAIT*  
LANDSCP  
Notes:Select vertical/horizontal printing.  
LINES/PG  
5 LNS  
60 LNS*  
64 LNS  
128 LNS  
Notes: Sets number of lines printed on a page. Minimum is 5, maximumis 128.  
HOST I/F  
PARALLEL  
ENABLE*  
DISABLE  
RS-232C  
ENABLE*  
DISABLE  
NETWORK  
ENABLE*  
DISABLE  
Notes: If set to enable, performs automatic interface switch with RS-232 if this option is installed.  
*Default Setting  
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2 Operating Your Printer  
Level2 Menu  
Category  
Items  
Options  
PRINT MODE  
MODE  
600 DPI*, 300 DPI  
V1200 DPI  
Notes: Select resolution (dots per inch).  
MEMORY USAGE  
RST BUF  
AUTO*, 180KB, 360KB, 720KB, 1.08MB, 1.44MB  
Notes: Reserves area in memory for page size; reduces print overuns.  
FONT PROT  
AUTO, OFF*, 100 KB TO 1.1MB  
Notes: Reserves a section of memory for downloading fonts; improves printing speed by saving previously created fonts.  
Will take memory away from total print buffer and REC BUFF.  
FREE MEM  
XXXXXKB  
Notes: Displays memory area available for downloading fonts. Reduce RSTBUF/RECBUFF to increase free area.  
AUTO OPERATION  
AUTOCONT  
OFF, ON*  
Notes: ON, software or data error will cause printer to display error message then continue to print; Set OFF, printer will  
stop printing; press RECOVER to continue.  
WAITTIME  
5 SEC TO 300 SEC  
90 SEC*  
OFF  
*Default Setting  
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Operating Your Printer 2  
Level2 Menu  
Category  
Items  
Options  
Notes: Select time print job will be flushed after last print command is received. Effective in PostScript only.  
MANTIME  
30 SEC*  
60 SEC  
OFF  
Notes: Time printer will wait before flushing job when requesting manual paper input.  
PRPROTEK  
GOOD, BETTER*, BEST  
Designates whether Frame Buffer compression is performed or not. Good:not performed. Better:judges data and  
performed. Best:performed without exceptions. Generally,the Better setting won't cause overrun. However, the Good  
setting in PCL6 is more efficient.  
DARKNESS CONTROL  
POWER SAVING  
DARKNESS  
0, +1*, +2, -2, -1  
Notes: Control print density. Negative values lighten, positive values darken.  
PWR SAVE  
0 SEC, 8 MIN*, DISABLE  
Notes: 0 SEC=Reduces power consumption at end of receive time.  
8 MIN=Reduces power consumption 8 minutes after printer stops receiving data, fuser heating element shuts off; 30  
seconds later fan shuts off. When printer receives data, fuser warms up before printing begins.  
DISABLE=Fuser and fan are always on, printer is ready to print at all times.  
LOW TONER  
LOW TNR  
ON*, OFF  
Notes: ON=When low toner is detected, TONER LOW displays, 100 more sheets print; TONER EMPTY displays,  
printing stops.  
OFF=When low toner is detected, TONER EMPTY displays, printing stops. Install new toner cartridge to resume  
printing.  
TONER SAVING  
TNR SAVE  
DISABLE*, MEDIUM, LIGHT  
Notes: Use this feature to conserve toner and reduce printing costs when you are printing rough drafts or proof copies.  
Medium reduces toner by 30%, light reduces toner by 50%.  
*Default Setting  
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2 Operating Your Printer  
Level2 Menu  
Category  
Items  
Options  
CLEARABLE WARNINGS  
CLR WRNG  
ON*, JOB  
Notes: Warning message appears when printer must reconfigure memory to select most efficient way to print a complex  
job.  
ON=Message displays, press RECOVER to clear.  
OFF=Message clears when next print job is received.  
ERROR REPORT  
PARALLEL I/F  
ERR REPT  
OFF*  
ON  
SPEED  
HIGH*, MEDIUM  
Notes: HIGH=Data transfer speed maximized.  
MEDIUM=Select if data transmission problems occur, or with earlier computers.  
BI-DIRCT  
ENABLE*, DISABLE  
Notes: ENABLE=Select bi-directional parallel communication.  
I-PRIME  
OFF*, ON  
Notes: ON=I-Prime signal resets printer. Set OFF, or if HOST I/F is set to AUTO IF, printer ignores signal.  
RS232C SERIAL  
FLOW CTL  
DTR HI*, DTR LO, XONXOFF, RBSTXON  
Notes: Select serial protocol.  
BAUDRATE  
9600*, 19200, 300, 600, 1200, 2400, 4800  
Notes: Appears when RS232C Board is installed. Select transmission rate in bits per second (bps).  
*Default Setting  
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Operating Your Printer 2  
Level2 Menu  
Category  
Items  
Options  
DATABITS  
8 BITS*, 7 BITS  
Notes: Appears when RS232C Board is installed. Select serial interface data bit format.  
PARITY  
NONE*, EVEN, ODD  
Notes: Appears when RS232C Board is installed. Select serial interface parity type.  
MIN BUSY  
200 MSEC*, 1 SEC  
Notes: Appears when RS232C Board is installed. Set length of busy signal when Ready/Busy (DTR) protocol is  
selected.  
NETWORK  
Notes: Indicates when Network option is installed.  
LANGUAGE  
ENGLISH*  
DEUTSCH  
FRANCIS  
ITALIAN  
CASTLAN  
SVENSKA  
NORSK  
DANSK  
NEDERL  
TURKCE  
PORTUG  
POLSKI  
Notes: Select language displayed on the LCD operator panel.  
German, French, Italian, Spanish , Swedish, Norwegian, Danish, Dutch , Turkish, Portuguese, Polish  
*Default Setting  
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2 Operating Your Printer  
Maintenance Menu  
The Maintenance Menu includes printer maintenance and operating functions described below.  
To enter Maintenance Menu mode:  
1. Turn off the printer  
2. Press and hold MENU1/Menu2 and turn on the printer. USER MNT displays.  
3. Press MENU1/Menu2 again to advance to the next category.  
4. Press ENTER to invoke a function; or  
5. Press to see other options, then press ENTER to select the option you want. Press ON-LINE to exit the menu.  
Category  
MENU RESET  
Options  
Function  
Reset Menu (Level 1) to factory settings.  
Print a hex dump of received data for diagnostics. to exit hex dump mode, turn  
off the printer.  
HEX DUMP  
DRUM CNT RESET  
REC BUF  
Reset the drum counter after replacing the image drum cartridge.  
AUTO*, 8KB, 20KB, 100KB, Reserves memory area for receive data; larger setting improves computer return  
1MB  
time.  
ENABLE*  
DISABLE  
DISABLE=All control panel buttons except ON-LINE are disabled.  
ENABLE=All buttons are active.  
OP MENU  
X ADJUST  
Y ADJUST  
Adjust horizontal print position in 0.25 mm increments. Plus (+) indicates right  
movement, minus (-) indicates left movement.  
0mm to 2.00mm  
0mm to 2.00mm  
Adjust horizontal print position in 0.25 mm increments. Plus (+) indicates  
downward movement, minus (-) indicates upward movement.  
Menu Reset, Drum Count Reset and X-Y Adjust functions can also be selected in the printer software.  
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Operating Your Printer 2  
3. Adjust the paper guides.  
Using Special Print Media  
Use manual feed to print:  
Envelopes  
Labels  
Transparencies  
A special document not loaded in the paper tray, like a single  
letterhead page  
4. Insert the sheet (letterhead: top edge in first, facing up) until the  
printer grips it.  
Paper heavier than 28 lbs.  
Printing a Special Document  
If you have plain paper loaded in the paper tray and you want to print  
one letterhead page or special document, do the following:  
A N  
D
U
M
M
E
M
O
R
1. Set manual feed and paper size in your software.  
2. Pull down the manual feed tray.  
5. Issue the print command in your software.  
Enhancing Print Quality  
To enhance print quality when printing on different types of media,  
you can adjust the following settings in the printer Menus:  
Level 1 Menu  
Media Type - Adjust for paper thickness  
Level 2 Menu  
Print Mode - Select dots per inch  
Darkness Control - Adjust print density  
Toner Saving - Select proof copy quality to conserve toner  
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2 Operating Your Printer  
Printing Envelop es  
5. Adjust the paper guides.  
1. Set envelope size and landscape orientation in your software.  
2. Pull out the rear exit extender until it locks.  
6. Insert the envelope –flap down and to the left– until the printer  
grips it.  
3. Lift out the support bar.  
7. Issue the print command in your software.  
READY  
MAN  
F
E
E
D
A
T
T
E
N
TIO  
N
D
ATA  
ENV  
O
TH  
E
R
A4  
L
E
GAL  
L
E
T
T
E
R
Selecting Envelopes  
4. Pull the manual feed tray down.  
No windows, metal clasps, or snaps –they can damage the  
image drum.  
Paper no heavier than 28 lb.  
Sturdy construction.  
Smooth, even surface.  
Seams down the sides, not across the middle.  
Squared-off flaps that don’t cover the print area.  
No self-sealing flaps.  
Always use rear output when printing envelopes.  
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Operating Your Printer 2  
Printing Transparencies and Adhesive Labels  
Using Recycled Print Media  
Recycled paper should be restricted to 20% to 35% Post Consumer  
Content and not exceed 50%. Paper must be relatively stiff and have  
minimum edge curl. Paper should be white and bright for maximum  
contrast. The surface should be smooth, clean, and stable electrically  
and dimensionally.  
1. Pull out the rear exit extender until it locks  
Recycled paper used by OKIDATA printers must be specifically denoted  
by the paper manufacturer to be for laser printers, or laser guaranteed  
or compatible. Using media outside these specifications may cause  
problems requiring service that will not be covered by OKIDATA  
warranty or service agreements.  
2. Lift out the support bar.  
READY  
MA  
N
F
E
E
D
The following recycled paper has been tested and approved for use in  
OKIDATA printers.  
A
T
T
E
N
T
IO  
N
D
ATA  
ENV  
O
TH  
E
R
A4  
L
E
GAL  
T
E
R
3. Insert the label sheet with print-side up.  
Weyerhaeuser, Lynx Opaque, 20% PCW, 20lb., 28 lb. and Laser  
Copy, 20 lb.  
Union Camp Great White (Laser), 25% PCW, 20lb., 24lb.  
International Paper, Beckett Division, Enhanced Marble, 50%  
Recycled, 20% PCW, 24lb.  
International Paper, Hammermill Division, Savings DP, 20%  
PCW, 20 lb.  
Guidelines for Transparencies and Labels  
Georgia Pacific, GeoCycle, 20% PCW, 20lb.  
Always use manual feed.  
James River, WordPro Laser, 20% PCW, 20lb., 24lb.  
Warren, SpectraTech, Gloss and Matte, 10% PCW, 28lb., 32lb.  
Cross Pointe, Worx, 50% Recycled, 20% PCW  
Always use rear output when printing transparencies and  
adhesive labels.  
Should be specifically made for laser printers or photocopiers.  
Must be able to withstand heat of 200°C for 0.1 second.  
Labels should cover the entire carrier sheet–carrier and adhesive  
must not be exposed to any part of the printer.  
Strathmore, Script Bright White Wove, 50% Recycled  
Use rear paper output – to reduce heat exposure and curling.  
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Section 3 PrinterMaintenance  
This Section provides the following printer maintenance information:  
4. To install a new toner cartridge, follow the instruction in Section  
1 (or the instructions included in the toner cartridge kit).  
5. Be sure to clean the LED array.  
Replacing the Toner Cartridge  
Replacing the Image Drum  
Cleaning the LED Array  
Printing a Cleaning Page  
Drum and Toner are consumables and as such are subject to a  
90-day warranty on workmanship.  
Replacing The Toner Cartridge  
Replace the toner cartridge after TONER LOW displays on the printer’s  
front operator panel, or on your screen in the Status Monitor if you have  
installed the printer software. After TONER LOW displays, the printer  
will print 100 more sheets, then display TONER EMPTY and stop  
printing. Printing will resume when a new toner cartridge is installed.  
1. You will need a new toner cartridge (Type 5 Toner Kit,  
Part#52109001).  
Toner Cartridge Life  
2. Open the printer cover.  
How long your toner cartridge lasts depends on the print density,  
the percentage of the page that prints black.  
3. Grasp the lock lever and pull towards the front of the printer to  
unlock the cartridge. Lift out carefully and discard the used toner  
cartridge.  
A typical letter has 3% to 5% print density, graphics usually  
have higher density.  
Higher print density means toner is used up faster.  
At 5% print density, a toner cartridge will print an average of  
2,000 pages. Remember, this is only an average actual  
results may vary.  
The first toner cartridge in your new printer has to fill the drum  
reservoir and saturate the developing roller with toner. It’s normal  
that the first cartridge will produce about 1,000 pages.  
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Printer Maintenance 3  
Replacing the Image Drum Cartridge  
Image Drum Cartridge Life  
When the image drum reaches 90% of its life, the CHANGE DRUM  
message will display on the printer’s front operator panel and on your  
screen in the Status Monitor if you have installed the printer software.  
Change the image drum cartridge when the print becomes faint or begins  
to deteriorate. It’s a good idea to keep a new cartridge on hand.  
The life of the image drum depends on a number of factors, including  
the operating temperature, humidity, the type of paper you use, and  
the number of pages per job. Each time you print or power on/off, the  
drum has to rotate to start up and to wind down. As a result, frequent  
one page print jobs will wear down your drum more quickly than  
multiple-page print jobs. The image drum cartridge should last up to  
10,000 pages at 1 page per job, or 20,000 pages at 3 pages per job  
(continuous printing). These numbers are approximate since you  
won’t print the same number of pages each time, and environmental  
conditions and paper type used may vary.  
1. You will need a new image drum cartridge (Type 5 Image Drum  
Cartridge Kit, Part#40433305) and a new toner cartridge (Type 5  
Toner Kit, Part#52109001).  
2. Open the printer cover.  
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Cleaning the LED Array  
Clean the LED array each time you install a new toner cartridge, or if  
you have faded vertical areas or light printing down a page.  
The LED array is on the underside of the printer cover. Wipe it gently  
with the cleaning pad that is included in the toner cartridge kit. You can  
also use a clean, soft cloth with a small amount of rubbing alcohol on it.  
3. Lift out the used image drum cartridge with toner installed.  
4. Remove the new image drum cartridge from the package. To  
install the new image drum cartridge, follow the installation  
instructions in Section 1 (or the instructions included in the  
replacement kit).  
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3 Printer Maintenance  
Printing a Cleaning Page  
Fron the status monitor:  
The cleaning page process removes residual impurities from printing  
surfaces. Printing a cleaning page helps reduce print quality problems,  
such as repeated marks, blotches, and shaded areas.  
1. Click the Operator Panel button on the status monitor Controls  
tab.  
From the front op erator panel:  
1. Press ON-LINE to set the printer off-line.  
2. Press/Recover and /Reset simultaneously and hold for 2  
seconds. CLEANING, MANUAL LETTER REQUEST  
displays.  
3. Pull down the manual feed tray and insert a clean sheet of 8 1/2”  
x 11” paper. The print rollers will grip the paper and PRINT  
CLEANING displays.  
2. Click the Test Printing tab.  
4. The cleaning page prints, then OFF-LINE displays.  
5. Press ON-LINE to enter online mode.  
3. Click the Print Cleaning Page button. Follow the on-screen  
instructions.  
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Section 4 Problem Solving  
Clearing Pap er Jams  
2. Remove the sheet that did not feed.  
To reduce paper jams:  
Do not fill tray above Paper Full mark.  
Use only recommended paper weight  
- Tray: 16 to 28 lb. (60 to 105 g/m2)  
- Manual feed: 16 to 32 lb (60 to 120.5 g/m2)  
Do not open the cover, or remove the paper tray during a print  
job.  
3. Check the remaining sheets to make sure they’re not wrinkled or  
stuck together. Replace the tray.  
Do not switch paper exit paths while printing.  
Use paper that is smooth and of high quality.  
Store paper in its ream wrapper until you are ready to use it, and  
keep it away from moisture or other conditions that can cause it  
to wrinkle or curl.  
4. Open and close the cover to clear the display message.  
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Avoid printing on both sides of the paper for more than a few  
pages, or preprinted documents that have been in a photocopier.  
Try paper before you buy in quantity.  
If a paper jam message displays, remove the jam using the instructions  
that follow.  
TRAY n FEED JAM or PAPER EXIT JAM (top bin)  
displays when paper exits to the top bin  
TRAY n INPUT JAM  
1. Open the cover. Lift out the image drum. Be careful: the fuser  
n” indicates the tray in which the jam occurred  
unit at the back of the printer is hot!  
1. Slide the paper tray out of the printer.  
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4 Problem Solving  
2. Remove the jammed paper.  
2. Pull the jammed paper out from the back of the printer. Pulling  
from the front may damage the printer.  
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3. Remove the image drum and look to make sure the paper is  
cleared and no pieces are left.  
3. Replace the image drum. Close the cover.  
4. Replace the image drum and close the cover.  
PAPER EXIT JAM (rear tray)  
displays if paper exits to rear exit tray  
1. Lift the top cover.  
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Problem Solving 4  
Printer Messages  
MESSAGE: DATA  
Explanation: Data remains in buffer.  
This section explains printer status messages displayed on the operator  
panel LCD.  
Action:  
Press ON-LINE, FORM FEED, ON-LINE to empty  
buffer.  
System Status  
MESSAGE: PRINT FONTS  
MESSAGE: ❚ ❚ ❚ ❚ ❚ ❚ ❚ ❚  
Explanation: Font sample page prints.  
❚ ❚ ❚ ❚ ❚ ❚ ❚ ❚  
Action:  
No action needed.  
Explanation: Displayed when power is turned on. The lamp and  
display light for 1 second.  
MESSAGE: PRINT MENU  
Action:  
No action needed. If display is continuous, contact  
Explanation: Menu page prints.  
service.  
Action:  
No action needed.  
MESSAGE: ACTIVE  
Explanation: Data is being received or is in process of being output.  
MESSAGE: PRINT DEMO  
Explanation: Demo page prints.  
Action:  
No action needed.  
Action:  
No action needed.  
MESSAGE: INITIALIZING  
Explanation: Controller is being initialized.  
MESSAGE: RESET  
Explanation: Data not yet printed is deleted from buffer, printer  
initializes to user defaults. Temporary DLL fonts are  
deleted.  
Action:  
No action needed.  
MESSAGE: WARM UP  
Action:  
No action needed.  
Explanation: Printer is warming up.  
Action:  
No action needed.  
MESSAGE: RESET TO SAVE  
Explanation: Data or DLLs in buffer, menu cannot be reset  
automatically.  
MESSAGE: ON-LINE  
Explanation: Ready to receive data. Second line alternates between  
Emulation and PWR SAVE when fuser and fan are  
turned off by power save function.  
Action:  
Press RESET button to save changes and exit menu.  
Action:  
No action needed.  
MESSAGE: CPYnn  
Explanation: Displayed when number of copies is two or more, nn  
MESSAGE: OFF-LINE  
Explanation: Not on-line to receive data.  
indicates copies.  
Action:  
No action needed.  
Action:  
Press ON-LINE to enable printer to receive data.  
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4 Problem Solving  
Maintenance Menu Mode  
Cleaning/Maintenance  
MESSAGE: USER MNT  
MESSAGE: xxxxx  
Explanation: Maintenance Menu has been accessed.  
TONER LOW  
Action:  
Press MENU button to see categories.  
Explanation: Toner is running out. Another message can display on  
the first line.  
MESSAGE: MENU RESET  
Action:  
Replace toner cartridge when print quality deteriorates.  
Explanation: Menu reset option has been accessed.  
Action:  
Press ENTER to reset Menus 1 & 2 to factory settings,  
or press MENU to see next category.  
MESSAGE: TONER SNS  
Explanation: A fault occurred in the toner sensor; image drum car  
tridge is not properly installed.  
MESSAGE: HEX DUMP  
Explanation: Hex Dump option has been accessed.  
Action:  
Install/reinstall image drum cartridge. If not cleared,  
contact Service.  
Action:  
Press ENTER to start hex dump of received data, or  
MENU for next category. Power OFF/ ON to exit hex  
dump mode.  
MESSAGE: xxxxx  
CHG DRUM  
Explanation: Drum near end of life. Another message can display on  
MESSAGE: DRUM CNT RESET  
the first line.  
Explanation: Drum Counter Reset option has been accessed.  
Action:  
Normal operations continue. Replace Image Drum  
Cartridge when print quality deteriorates.  
Action:  
Press ENTER to reset drum counter, or press MENU for  
next category.  
MESSAGE: xxxxx  
MESSAGE: OP MENU  
FUSER  
Explanation: Control panel Enable/ Disable category accessed.  
Change to Disable to deactivate control panel; features  
can be controlled only through software. To reset, enter  
Maintenance Menu.  
Explanation: Fuser near end of life. Another message can display on  
the first line.  
Action:  
Normal operations continue. When print quality deterio  
rates, contact service to replace fuser.  
Action:  
Press NEXT + to toggle enable/disable then press  
ENTER.  
MESSAGE: COVER  
Explanation: Cover is open.  
Action:  
Close cover.  
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Problem Solving 4  
MESSAGE: PRINT CLEANING  
Explanation: Cleaning Page being generated.  
Manual Paper Feed Request  
MESSAGE: xxxxx MANUAL REQUEST  
Explanation: Request that specified size paper be loaded in manual  
feed slot. Top line of message may be any valid paper  
size.  
Action:  
See Cleaning Page instructions in Section 3.  
Paper Errors  
Action:  
Insert requested size paper in manual feed slot.  
MESSAGE: TRAY PAPER OUT  
Explanation: Paper tray has run out of paper.  
MESSAGE: REC BUFFER OVERFLOW  
Explanation: Receive buffer is full.  
Action:  
Add paper.  
Action:  
Press RECOVER to continue. Check flow control  
setting in menu, cable configuration.  
MESSAGE: TRAY n INPUT JAM  
Explanation: Paper jammed while being supplied from the tray.  
Action:  
n=tray 1, 2. See page 85 for instructions.  
MESSAGE: PAGE BUF OVERFLOW  
Explanation: Page buffer is full.  
MESSAGE: TRAY n FEED JAM  
Explanation: Paper jammed during feeding inside printer.  
Action:  
Press RECOVER to continue. Resend job beginning  
with page that did not print. If problem persists, set  
REC BUFF=8K, FONT PROT=OFF in MENU 2  
MEMORY USAGE. Resend job. If job still cannot  
print, additional memory is required.  
Action:  
n=tray 1, 2. See page 84 for instructions.  
MESSAGE: PAPER EXIT JAM n  
Explanation: Paper jammed at exit.  
Action:  
n=tray1, 2. See page 86 for instructions.  
MESSAGE: PRINT OVERRUN  
Explanation: Page is too complicated to print.  
MESSAGE: PAPER SIZE ERR  
Explanation: Wrong size paper is in the tray.  
Action:  
Press RECOVER to release error. Set PAGE BUF to  
larger value in Menu 2  
Action:  
Check paper in tray; check for too much paper. Open/  
Close top cover to recover and continue. Ensure that  
paper size in menu or software matches size you are  
using.  
MESSAGE: DLL BUFF OVERFLOW  
Explanation: Data in the DLL buffer has overflowed.  
Action:  
Press RECOVER to continue. Decrease amount of DLL  
fonts (Windows TrueType) or install more memory.  
MESSAGE: xxxxx PAPER  
Explanation: Request to load specified size paper in tray. Top line of  
message may be any valid paper size.  
Action:  
Insert requested size paper.  
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4 Problem Solving  
Print Quality Problems  
MESSAGE: MACRO OVERFLOW  
Explanation: Data in the Macro Buffer has overflowed.  
Before consulting a service representative regarding a print quality  
problem, check the table below to see if there is a solution, or something  
you might have overlooked.  
Action:  
Press RECOVER to continue. Decrease Macro size or  
install more memory.  
Symptom: Blank sheets printed.  
Problem: Image drum cartridge not properly installed.  
Controller Errors  
Solution:  
Problem: Empty or missing toner cartridge.  
Solution: Install new toner cartridge.  
Reinstall image drum cartridge.  
MESSAGE: ERROR nn aaaaaaaa  
Explanation: Error occurred in controller.  
nn = Exception Code. aaaaaaaa = Error Address.  
Action:  
Turn printer off/on to recover. If error continues,  
contact service.  
Symptom: Entire page prints faintly.  
Problem: Empty toner cartridge. Pages get fainter when toner  
is low.  
MESSAGE: ERROR nn  
Solution:  
Install new toner cartridge.  
Explanation: Indicates internal error. nn = type of error.  
Problem: LED array is dirty.  
Action:  
Call Service if turning the power off and on does not  
clear error.  
Solution:  
Clean LED array. (See Section 3)  
Symptom: Page has gray background.  
Problem: Static electricity, generally from dry, cotton fiber  
Interface Errors  
papers, causes toner to stick to background.  
Solution:  
Change papers to an acceptable laser bond or use a  
humidifier.  
MESSAGE: HOST I/F ERROR  
Explanation: Error in optional serial I/F. Displayed when parity error,  
framing error or overun error is detected.  
Action:  
Press RECOVER to release error. Check protocol of  
host and printer. Contact service.  
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Problem Solving 4  
Symptom: Page prints all black.  
Symptom: Smeared or blotched print.  
Problem: Damaged image drum cartridge causes repetitive  
marks every 1.6 inches due to surface nicks and  
scratches.  
Problem: Dirty or defective fuser assembly or other hardware  
problem.  
Solution: Generate Cleaning Page. Contact service.  
Solution:  
Install new image drum cartridge.  
Symptom: Printed page is light or blurred.  
Problem: Is toner low?  
Symptom: Vertical white streaking or faint areas on page.  
Solution: Replace toner cartridge.  
Problem: Is paper meant for laser printers?  
Solution: Use recommended paper.  
Problem: LED array is dirty.  
Solution: Clean LED array.  
Problem: Toner is low and does not distribute properly or the  
drum is worn out.  
Solution:  
Replace toner cartridge. Check drum and replace the  
drum, if necessary. Contact service.  
Problem: LED array dirty.  
Solution:  
Clean LED array. (See Section 3)  
Symptom: Bold characters and dark lines are smeared.  
Problem: Toner is low.  
Solution: Install new toner cartridge.  
Symptom: Vertical black lines.  
Problem: Scratched image drum.  
Solution:  
Replace the image drum cartridge.  
Symptom: Print is darker than usual.  
Problem: Hardware problem.  
Problem: Darkness setting is too high.  
Solution: Change darkness setting in the printer menu.  
Solution:  
Contact service.  
Symptom: Fuzzy print  
Problem: Dirty LED array.  
Symptom: Pages curl excessively  
Solution:  
Clean LED array.  
Problem: Printing on wrong side of paper. High humidity.  
Solution:  
Turn paper over in tray. Note arrow on paper package.  
Install paper print side down in tray.  
Symptom: Distorted print  
Problem: Moisture in paper. Improper storage.  
Solution: Avoid storing paper in areas of excessive temperature  
changes and humidity.  
Problem: High Humidity.  
Solution: Recommended operating humidity: 20-80%  
Problem: Paper path, lamp assembly, or fusing unit problem.  
Solution: Generate Cleaning Page. Contact service.  
Symptom: Faded print after installation.  
Problem: Toner cartridge is not correctly installed.  
Solution: Install toner cartridge correctly.  
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4 Problem Solving  
Software Problems  
Symptom: Data is sent to printer, but nothing happens. ON-LINE  
message appears.  
Software controls printing features. Make sure you have selected the  
correct printer driver in your software. See your software application  
documentation for more information.  
Problem: Wrong interface cable.  
Solution:  
Use correct cable. If optional Serial I/F is installed,  
make sure RS232C Serial is selected in the Level 1 menu  
and RS232C Serial settings in Level 2 menu are correct.  
Symptom: Blank pages appear between printed pages.  
Problem: Number of lines per page in software is not equal to  
Symptom: Last page of document not printed.  
number of lines per page of printer.  
Solution:  
Many software packages assume 66 lines per page; your  
printer default is 60. Adjust software accordingly, or set  
LINES/Pg in Menu 1 to equal lines per page in software.  
Problem: No form feed provided at end of document.  
Solution:  
Press the ON-LINE button to take the printer off-line,  
then press the FORM FEED button to eject the final page  
or send the form feed code (decimal character 12). If  
desired, set AUTOEJCT in MENU 2.  
Symptom: Cannot get justified right margin with a proportionally  
spaced font.  
Symptom: First line on page won’t print.  
Problem: Right justification with proportional fonts is a software  
feature.  
Problem: Tops of letters extend into unprintable area, so none of  
Solution:  
Check your software manual to see if this feature is  
supported.  
them print.  
Solution:  
Set your software to print within the printable area.  
Symptom: Control codes not operating correctly.  
Symptom: Parts of control codes are printed at the beginning of  
documents.  
Problem: Incorrectly entered control codes.  
Solution:  
Check for confusion of letter l with number 1, letter O  
Problem: Command sent is not a true printer command, generally  
with number 0; make sure you are using upper/ lower  
case correctly; make sure font is specified correctly and  
is available.  
because the ESC character was not sent.  
Solution:  
Before sending control codes through an application,  
make sure the ESC character can be entered, and is  
entered properly.  
Symptom: Data sent to printer does not print, but DATA message  
appears.  
Symptom: Parts of documents are missing at the edges of the  
printed sheet.  
Problem: A form feed has not been sent.  
Solution:  
Press the ON-LINE button to take the printer off-line,  
then press the FORM FEED button to eject the final  
page, or send a form feed command (decimal character  
12). If desired, set AUTOEJCT in MENU2.  
Problem: Software is attempting to print beyond the printer’s  
maximum image area.  
Solution:  
Adjust software page margins to printer’s maximum  
margins (8" X 10” for standard sheets).  
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Problem Solving 4  
Problem: In Epson FX Emulation, when command for 66 lines is  
sent to the printer, printer prints only 64 lines on a page,  
looses the 65 and 66 line and prints 67th line on the  
second page.  
Symptom: Print job started with italics, changed to bold, but italics  
still output.  
Problem: Font selection is by priority, and italic is “higher” than  
bold.  
Solution:  
Set line spacing to 35/216 with a software command ESC  
“3” Pn (Pn=number of 216ths). Then send the command  
to set the page length to 66 lines per page, ESC C Pn (Pn  
= number of lines per page).  
Solution:  
Turn italics off before turning bold on.  
Symptom: Printer ignores control codes sent prior to printing a  
document.  
Problem: The application software automatically sends a reset  
Symptom: Strange symbols appear during normal printing.  
Problem: Wrong symbol set.  
command before printing.  
Solution:  
Embed the control codes in the text to be printed.  
Solution:  
Make sure the symbol set selected corresponds to symbol  
set resident, in font card, or in soft font.  
Symptom: “Garbage” prints out.  
Problem: Incorrect driver is installed.  
Solution:  
Install an appropriate driver.  
Symptom: Printer’s output is below rated speed.  
Problem: Delays are caused by software formatting routines,  
graphics downloads, and other application specific  
factors.  
Solution:  
For maximum speed, output plain text.  
Symptom: Size of top margin increases with each page printed.  
Problem: “Creeping text.” Number of lines per page in software is  
not equal to number of lines per page of printer.  
Solution:  
Many software packages assume 66 lines per page, but  
your printer’s default is 60. Adjust software accordingly,  
or set LINES/ Pg in Menu 1 to equal lines per page in  
software.  
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4 Problem Solving  
Hardware Problems  
Symptom: Graphic image prints partly on one page, partly on the  
next.  
Problem: Insufficient printer memory for this image at this  
resolution.  
Solution:  
Change the resolution, reduce the image size, or install  
more memory in your printer.  
Symptom: Nothing happens, but printer indicates it is ready to  
receive data.  
Problem: Configuration error.  
Solution:  
Check cable connection; if serial, make sure appropriate  
MODE command has been used (PC). If more than one  
printer is available, make sure your printer has been  
selected. Make sure your printer is on-line.  
Symptom: “Garbage” prints.  
Problem: Incorrect cable configuration. (Also, see “Software  
Problems.”)  
Solution:  
Check cable configuration, continuity, and length.  
Symptom: Printer freezes or displays error message when computer  
is rebooted.  
Problem: Booting the computer while the printer is on can cause a  
communications error.  
Solution:  
Take printer off-line before rebooting computer.  
Problem: Gases are given off by forms or adhesives passing  
through the hot fusing unit.  
Solution:  
Make sure the forms you use can withstand heating, and  
provide adequate ventilation.  
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Section 5 Service and Support  
This information is valid for the United States and Canada only.  
If you can’t solve your printer problem after reading this manual, contact  
these sources for service or support.  
The Okidata Customer Support Center  
For customer service, call 1-800-OKIDATA. The Okidata Information  
System Automated Attendant is available 24 hours a day, 7 days a week.  
The system can provide immediate assistance with:  
OKIDATA ONLINE  
Basic printer operating procedures  
Sales and service referrals  
Parts and consumable referrals  
Product information  
Visit the OKIDATA Web Site at  
for the latest information on:  
Software drivers  
Product guides  
Customer support  
Corporate information  
Dealers  
Okidata Customer Service Representatives  
Agents are available 24 hours a day, 7 days a week. Please be sure that  
you are calling from a telephone close to your printer, so you can  
describe your problem accurately. Our customer service representative  
are trained on all current Okidata products They can answer your  
questions regarding:  
Documentation  
Installation of your printer  
Determination of printer issues and require service  
Consumer relations  
Your Dealer  
Interface information  
Consult the store where you purchased your printer, or call 1-800-  
OKIDATA for the location of the nearest authorized Okidata service  
dealer. Have your ZIP code ready.  
Availability and installation of printer drivers. (CSRs are not  
trained to provide assistance with the use of commercial software  
packages. Please consult your software user’s manual for times  
and availability of their support).  
Proof of purchase is required for warranty work. Be sure to  
retain your purchase documents.  
Prices and minimum charges may vary.  
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5 Service and Support  
Faxable Facts  
Warranty Service  
You can have product and support information faxed automatically to you Your printer is warranted for one year from date of purchase except for  
through Okidata’s Faxable Facts, an online document retrieval system. A the printhead (LED imaging array), which is warranted for a period of  
touch-tone telephone and facsimile machine with a designated telephone  
number are required.  
five years from date of purchase. If your printer hardware should fail  
during the warranty period, you have the option of returning it, shipped  
prepaid to OKIDATA or an authorized service center, or using the  
overnight exchange procedure (U.S. and Canada only). See the list of  
OKIDATA Service Centers or call 1-800-OKIDATA for the location of  
the nearest authorized Okidata service dealer. Have your ZIP code  
ready. See Limited Warranty and Overnight Exchange in this section  
for more information.  
Call toll-free at 1-800-654-6651, press option 2 to hear a description of  
how Faxable Facts works. If you are calling for the first time, order a  
catalog of available documents. This faxback system is accessible 24  
hours a day, 7 days a week. The following information can be faxed to  
you in minutes:  
Product data brochures  
Product part numbers and pricing (USA and Canadian)  
User tips  
Accessories, options, and consumables part numbers and pricing  
(USA and Canadian)  
OKIDATA SERVICE CENTERS  
If you need to ship your printer to a service center, replace it in the  
original packing materials. If the original packaging in not available,  
contact your dealer or 1-800-OKIDATA for shipping instructions.  
Purchasing Supplies  
For out-of-warranty repairs, allow 30 days for round trip shipping and  
repair. Before shipping your printer, call for a return authorization  
number (RA).  
Before you order, know your printer model number (see the front of the  
printer) and have the correct part number and description of the item.  
Ways to Purchase  
Consult the dealer where you purchased your printer.  
Consult an Okidata authorized sales or service dealer.  
Call 1-800-OKIDATA for the nearest Authorized Sales and  
Service location. Have your ZIP code ready for our Customer  
Support Representatives.  
Check office supply catalogs or your local stationery store. Most  
carry Okidata brand supplies.  
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Okidata ServiceCenterLocations  
VENEZUELA  
MAI de Venezuela S.A.  
Tel: 782.78.11  
Fax: (02)781.9390  
UNITED STATES  
OKIDATA  
Tel: 1-800-809-4948  
Fax: 1-609-222-5247  
COLOMBIA  
Texins S.A.  
CANADA  
OKIDATA  
Tel: 571-218-5300  
Tel: 905-238-4265  
Fax: 905-238-4427  
BRAZIL  
MEXICO  
Oki Data do Brasil, Ltda.  
Av. Leonardo da Vinc  
1178/1182 Jabaquara  
Sao Paulo, Brasil  
Tel: (5511) 5589-1518  
Fax: (5511) 5584-0267  
Oki Data de Mexico, S.A. de C.V.  
Tel: 525-661-6860  
Fax: 525-661-5861  
Compu Support  
Tel: 915-559-3022  
Fax: 915-559-3267  
NYTEK  
C-Sercomp  
Rua Pe. Francisco Libermann  
301 Cidade Sao Francisco  
Sao Paulo CEP 05353-160  
Tel: (011) 819-0211  
Fax: (011) 819-3496  
Tel: 915-581-2166  
Fax: 915-697-6366  
ROM Mayoreo Mexico  
Phone/Fax: 525-682-3407  
ARGENTINA  
Free Distribuidores Mayorisstas  
Fax: 54-41-259250  
Tel: Buenos Aires: (01)300-0052  
Tel: Cordoba: (051)61-4060  
Tel: Rosario: (041)49-4440  
NYTEK  
Rua Paranapanema  
122 Jd. Rio das Pedras  
Cotia, Sao Paulo CEP 06700-000  
Tel: (011) 7924-0796, 7, 8  
Fax: (011) 493-3234  
CHILE  
Teknos Communicaciones  
Tel: 56 (2) 555 5530  
Fax: 56 (2)550 2390  
44  
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Limited Warranty  
OKIDATA, division of Oki America, Inc. (OKIDATA) warrants this  
printer to be free from defect in material and workmanship and will  
remedy any such defect according to the terms of this Limited Warranty.  
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR  
LOSS ARISING FROM THE USE OF THIS PRODUCT. Some states do  
not allow the exclusion or limitation of incidental or consequential  
damages, so the above exclusion may not apply to you.  
OKIDATA will repair (or at its option, replace) at no charge, any  
defective component(s) of the Printer for one (1) year from the date of  
purchase except for the printhead (LED imaging array), which is  
warranted for a period of five (5) years from date of purchase. This  
Limited Warranty extends to the original purchaser only. This Limited  
Warranty does not extend to consumable items.  
Additional information on obtaining service under this Limited Warranty  
is available by contacting the OKIDATA dealer from whom the product  
was purchased, by contacting OKIDATA directly at 1-800-OKIDATA  
(U.S. and Canada, English only) or 1-609-222-5276 (Spanish only), or by  
contacting one of the service depots listed.  
To make request or claim for service under this Limited Warranty the  
original purchaser has the option to implement the overnight exchange  
procedure (U.S and Canada only; see Overnight Exchange) or return the  
This Limited Warranty applies to this OKIDATA printer. However, the  
procedure for obtaining service may vary outside the continental United  
States. Contact your OKIDATA dealer for such warranty service  
OKIDATA product, shipping prepaid, in the original shipping container or information.  
equivalent, to OKIDATA or an authorized OKIDATA service center and  
assume the risk of loss or damage in transit. A written receipt for the  
This warranty gives you specific legal rights, and you may also have other  
product, showing the date of purchase, dealer’s name, and both the model rights which vary from state to state.  
and serial numbers of the OKIDATA printer must accompany any request  
or claim for work to be performed under this Limited Warranty.  
This Limited Warranty shall not apply if the product has been damaged  
due to abuse, misuse, misapplication, accident, or as a result of service or  
modification by any other than an authorized OKIDATA service center.  
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE  
ON THE FACE HEREOF AND DESCRIBED ABOVE. NO  
WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING,  
BUT NOT LIMITED TO, ANY PARTICULAR PURPOSE, SHALL  
EXTEND BEYOND THE RESPECTIVE WARRANTY PERIOD  
DESCRIBED ABOVE. Some states do not allow limitations on how long  
an implied warranty lasts, so the above limitation may not apply to you.  
OKIDATA SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY  
OKIPAGE 10i Users Guide  
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Overnight Exchange  
Available in the United States and Canada  
If you choose to use our Overnight Exchange service, call 1-800-OKIDATA:  
our trained personnel will try to solve your problem over the phone. If they  
determine that your printer hardware is defective, an exchange machine will be  
shipped to you via air express. Have your credit card available as our represen-  
tative will be asking for this information. You will receive the exchange  
machine the next business day—or no later than the second business day.  
Return the original machine to OKIDATA by using the same packaging  
materials you received with the exchange printer, and making it available to  
pickup by OKIDATA’s representative within 2 business days from your receipt  
of the exchange machine: failure to do so may result in your being charged the  
full price of the exchange unit . Before you ship the printer, remove the image  
drum and toner cartridge to prevent damage to the printer during shipment:  
failure to do so may result in a fee for cleaning/repairs which will be charged  
to your account.  
When Overnight Exchange is used, the returned machine becomes the property  
of OKIDATA. Exchange machines may be new or repaired, at the option of  
OKIDATA: the exchange machine becomes the property of the customer when  
the returned machine had been picked up by OKIDATA’s designated carrier.  
The exchange printer will be warranted for thirty (30) days or the remaining  
warranty period of the returned printer, whichever is longer.  
Overnight Exchange of the printer for a printhead failure is limited to one year  
from date of purchase. For the remaining printhead warranty period, replace-  
ment will be at an authorized service center or authorized third party service  
organization. Call 1-800-OKIDATA for authorized service locations.  
46  
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Index  
LANGUAGE 8, 24  
LED Array  
cleaning 30  
Level-1 Menu 12, 13  
Level-2 Menu 12, 21  
Location, selecting a suitable 2  
LOW TONER 22  
E
A
EDIT SIZE 13  
Emulations 1  
Energy Savings 1  
Envelopes 26, 27  
ERROR nn aaaaaaaa message 37  
ERROR nn message 37  
ERROR REPORT 23  
ACTIVE message 34  
Adhesive Labels 28  
AUTO OPERATION 21  
B
Bi-directional interface 7  
Button Functions 11  
M
MACRO OVERFLOW message 37  
Maintenance Menu 25  
MANUAL REQUEST message 36  
MEDIA TYPE 15  
Memory 1  
MEMORY USAGE 21  
Menu 12  
Level-1 Menu 12, 13  
Level-2 Menu 12, 21  
printing 12  
F
C
Faxable Facts 43  
Fonts 1  
CHANGE DRUM message 30, 35  
Cleaning Page 31  
Cleaning the LED Array 30  
CLEARABLE WARNINGS 23  
connecting cables 7  
Adobe™ Type-1 1  
OCR-A/B 1  
True Type 1  
FONTS & SYMBOLS 16  
FONTS & SYMBOLS (IBM, EPSON) 17  
Front Operator Panel 10  
FUSER message 35  
Consumables 1  
image drum 1  
toner 1  
resetting 12  
Sub Menus 12  
using 12  
MENU RESET message 35  
Contents, check 2  
COVER message 35  
CPYnn message 34  
Customer Service Representatives 42  
Customer Support Center 42  
H
HEX DUMP message 35  
HOST I/F 20  
HOST I/F ERROR message 37  
N
D
NETWORK 24  
I
DARKNESS CONTROL 22  
DATA message 34  
Demo pages 8  
Display language 8  
display window 10  
DLL BUFF OVERFLOW message 36  
Drivers, printer 1, 9  
DRUM CNT RESET message 35  
O
Image Drum Cartridge  
replacing 30  
INITIALIZING message 34  
Installing Toner 4  
Interfacing 7  
OFF-LINE message 34  
OKIDATA Online 42  
OKIDATA Service Centers 43, 44  
ON-LINE message 34  
OP MENU message 35  
Options 1  
L
Labels 26  
OKIPAGE 10i Users Guide  
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Index  
Maintenance Menu Mode 35  
Manual Paper Feed Request 36  
Paper Errors 36  
TONER SAVING 22  
TONER SNS message 35  
Transparencies 26, 28  
TRAY n FEED JAM 32  
TRAY n FEED JAM message 36  
TRAY n INPUT JAM 32  
TRAY n INPUT JAM message 36  
TRAY PAPER OUT message 36  
TRAY SELECT 13  
P
PAGE BUF OVERFLOW message 36  
PAGE LAYOUT 1 17  
PAGE LAYOUT 1 (IBM, EPSON) 18  
PAGE LAYOUT 2 20  
Paper Capacity 1  
PAPER EXIT JAM 32, 33  
PAPER EXIT JAM n message 36  
Paper exit path 6  
System Status 34  
Printing the Menu 12  
Protective Film 3  
Protective Paper 3  
PRPROTEK 22  
Purchasing Supplies 43  
R
U
Paper Jams  
PAPER EXIT JAM 33  
TRAY n EXIT JAM 32  
TRAY n FEED JAM 32  
TRAY n INPUT JAM 32  
reducing 32  
Ready Light 10  
REC BUFFER OVERFLOW message 36  
RESET message 34  
RESET TO SAVE message 34  
Resetting the Menu 12  
RS232C SERIAL 23  
USER MNT message 35  
USPS Barcode font 1  
W
WARM UP message 34  
Web Site 42  
PAPER SIZE 14–16  
PAPER SIZE CHECK 15  
PAPER SIZE ERR message 36  
Paper Size Indicator 10  
PARALLEL I/F 23  
Parallel interface 7  
PERSONALITY 13  
S
X
Service and Support 42  
Customer Information Center 42  
Customer Service Representatives 42  
Dealers 42  
xxxxx PAPER message 36  
Power cord 7  
Faxable Facts 43  
REGIONAL SERVICE CENTER 43  
Web Site 42  
POWER SAVING 22  
PRINT CLEANING message 36  
PRINT DEMO message 34  
PRINT FONTS message 34  
PRINT MENU message 34  
PRINT MODE 21  
Status Monitor 1  
Supplies  
purchasing 43  
PRINT OVERRUN message 36  
Print quality 1, 37, 38, 39  
Print speed 1  
T
Printer Messages  
Cleaning/Maintenance 35  
Controller Errors 37  
Toner Cartridge  
replacing 29  
TONER EMPTY message 29  
TONER LOW message 29, 35  
Interface Errors 37  
48  
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MATERIAL SAFETY DATA SHEET  
Type 5 Toner 52109001  
MSDS # 58330401  
Amorphous Fumed Silica (less than 1% by weight)  
For more information, contact Okidata at:  
532 Fellowship Road  
CAS# 67762-90-7  
OSHA PEL 15.0 mg/m3 for total dust  
Mount Laurel, NJ 08054  
Emergency Information: 1-800-OKIDATA  
ACGIH TLV 10.0 mg/m3 for total dust  
Note This product is not regulated under Section 313 of SARA, Title III.  
EMERGENCY FIRST AID PROCEDURES  
Physical Data  
Emergency  
Toner  
swallowed  
(ingested)  
Procedure  
Melting Point: 110°C (230°F)  
Boiling Point: Not applicable  
Vapor Pressure: Not applicable  
Vapor Density (Air=1): Not applicable  
Evaporation Rate (Butyl Acetate=1): Not applicable  
Specific Gravity (H2O=1): 1.15  
Dilute by giving two glasses of water and induce vomiting by  
administering Syrup of Ipecac (follow manufacturer’s instructions).  
Seek medical attention  
NEVER give anything by mouth or attempt to induce vomiting in a  
person who is unconscious.  
Toner  
inhaled  
Remove person to fresh air.  
Seek medical attention.  
Solubility in water: Negligible  
Appearance and odor: Black granules, no odor  
Toner gets  
in the eyes  
Flush eyes with large quantities of cool water for 15 minutes,  
keeping the eyelids open with fingers. Seek medical attention.  
Fire and Explosion Hazard Data  
Flash Point (Method Used): Not applicable  
Flammable Limits  
Note  
Small amounts of toner on skin or clothing can easily be removed  
with soap and cold water. Hot water makes toner harder to remove.  
Lower Explosive Limit: Not applicable  
Upper Explosive Limit: Not applicable  
Hazardous Ingredients  
Extinguishing Media: Water, CO2, Dry Chemical, or Foam  
Special Fire Fighting Procedures: Do not use methods that may  
create a dust cloud, such as high pressure water and/or steam  
Unusual Fire and Explosion Hazards:  
Styrene-Butyl Acrylate Copolymer (91% by weight)  
CAS# 25767-47-9  
OSHA TWA 15 mg/m3 for total dust  
ACGIH TLV 10 mg/m3 for total dust  
Organic components decompose at 200-455°C  
(392-851°F).  
Carbon Black (5-7% by weight)  
CAS# 1333-86-4  
OSHA TWA 3.5 mg/m3  
ACGIH TLV 3.5 mg/m3  
Material may explosively combust when finely suspended  
in air.  
Thermal decomposition of organic components may result  
in release of oxides of carbon and nitrogen.  
Paraffin Wax (less than 3% by weight)  
CAS# 8002-74-2  
OSHA TWA 2 mg/m3 for total dust  
ACGIH TLV 2 mg/m3 for total dust  
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Spill Cleanup and Disposal  
Health Hazard Data  
Routes of Entry: Inhalation, Ingestion, Eyes, Skin.  
Spill Cleanup  
Small Spills  
Health Hazards:  
1. Remove sources of ignition.  
2. Clean up spill with wet cloth.  
Large Spills  
1. Styrene-Butyl Acrylate Copolymer  
Subcutaneous implantation of polymeric  
styrene powder in rats has induced tumors at the site of implantation.  
2. Carbon black  
1. Remove sources of ignition.  
2. Wear protective gear: respirator, rubber  
gloves, goggles (see below)  
3. Clean up spill with scoop, being careful  
not to generate a lot of dust.  
(Group 2B “Possible Carcinogen”; IARC)  
Overexposure to carbon black is associated with causing irritation,  
conjunctivitis, and cornealhypoplasia of the eyes; minor  
irritation and eczema of the skin; and throatirritation and bronchitis.  
Long-term inhalation exposure may be associated with  
causing lung cancer.  
Waste Disposal: Follow appropriate federal, state and local regulations.  
Safe Handling and Use  
3. Paraffin Wax  
Respiratory Protection: Not normally required. For large spills, use  
NIOSH-approved full face-piece respirator with HEPA cartridge  
during cleanup.  
Protective Gloves and/or Eye Protection: Not normally required. For  
large spills, use rubber gloves and chemical worker’s goggles during  
cleanup.  
(Group 3 “Not Classifiable”; IARC)  
May cause eye, skin, respiratory, and digentive tract irritation.  
Paraffin is an equivocal tumorgenic agent by RTECS criteria.  
4. Amorphous Fumed Silica  
(Group 3 “Not Classifiable”; IARC)  
Ventilation: Outside of normal ventilation, not normally required.  
Other Protective Equipment and/or Hygienic Practices: None  
Overexposure to amorphous silica has been associated with causing  
irritation of the lungs and pneumoconiosis.  
Long-term inhalation exposure may be  
Special Precautions  
associated with producing tumors in laboratory animals.  
Precautions for Handling or Storage: Protect from high heat. Avoid  
making dust.  
Reactivity Data  
Other Precautions: None  
Stability: Stable  
Polymerization: Will not occur.  
Hazardous Decomposition Products: Thermal  
decomposition may result in release of oxides of carbon and nitrogen.  
The information contained in this MSDS is based on data considered accurate; however, no  
warranty is expressed or implied regarding the accuracy of these data or the results to be  
obtained from the use thereof. Vendor assumes no responsibility for injury to vendee or third  
person party proximately caused by the product if reasonable safety procedures are not  
adhered to as stipulated in the MSDS. Furthermore, vendor assumes no responsibility for  
injury to vendee or third person party proximately caused by abnormal use of the product  
even if reasonable safety procedures are followed. Additionally, vendee assumes the risk of  
his use of the product.  
Temperature: Do not expose to temperatures above 200°C (392°F).  
Incompatibility: Avoid exposure to strong oxidizers.  
Preparation Date: November 25, 1997  
50  
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