Oki Printer ML420 User Manual

Users  
Guide  
59348301  
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Safety  
Your Oki printer has been carefully designed to give you years  
of safe, reliable performance. As with all electrical equipment,  
there are a few basic precautions you should take to avoid  
hurting yourself or damaging the printer:  
• Be certain that your power source matches the rating listed  
on the back of the printer. If you aren’t sure, check with your  
dealer or with your local power company.  
Your printer has a grounded, 3-prong plug as a safety feature.  
It will only fit into a grounded outlet. If you can not plug it  
in, chances are that you have an older, non-grounded outlet.  
Contact an electrician to have it replaced with a grounded  
outlet. Do not use an adapter to defeat the grounding.  
• Carefully read all setup and operating instructions. Be sure  
to save all documents for future reference.  
• Read and follow all warning and instruction labels on the  
printer itself.  
• To avoid damaging the power cord, do not put anything on it  
or place it where it will be walked on. If the cord becomes  
damaged or frayed, replace it immediately.  
• Place your printer on a firm, solid surface. If you put in on  
something unsteady, it might fall and be damaged.  
• Avoid overheating the printer. Do not place it on a soft  
surface, such as a rug, sofa, or bed. The vents may be  
blocked, causing the printer to overheat.  
• If you’re using an extension cord or power strip with the  
printer, make sure that the total of the amperes required by all  
the equipment on the extension is less than the extension’s  
rating. Generally, the total ratings of all equipment plugged  
into any one power line should not exceed 15 amperes. Don’t  
exceed this unless you know that the power line your  
• The printer must be installed near a power outlet which will  
remain easily accessible.  
equipment is plugged into has a rating above 15 amperes.  
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• Unplug the printer before you clean it. Use only a damp  
cloth. Do not use liquid or aerosol cleaners.  
• If anything happens that indicates that your printer is not  
working properly or has been damaged, unplug it  
immediately. Then, follow the procedures in “Service and  
Support” for having your printer serviced.  
• To protect your printer from overheating, make sure no  
openings on the printer are blocked. Do not put the printer on  
or near a heat source, such as a radiator or heat register. If  
you put the printer in any kind of enclosure, make sure it is  
well ventilated.  
These are some of the things to look for:  
– The power cord or plug is frayed or damaged.  
– Liquid has been spilled into the housing, or the printer has  
been exposed to water.  
• The printhead can get quite hot when it has been printing for  
a length of time. Do not touch the printhead until it has had a  
chance to cool off.  
– The printer has been dropped or its cabinet has been  
damaged.  
• Do not use your printer near water. Do not spill liquid of any  
kind into it.  
– The printer doesn’t function normally when you’re  
following the operating instructions.  
• Do not poke anything into the ventilation slots on the sides of  
the printer. You could get a shock or cause a fire.  
• Aside from the routine maintenance described in this  
document, don’t try to service the printer yourself. Opening  
the cover may expose you to shocks or other hazards. Don’t  
make any adjustments other than those outlined in the  
document. You might cause damage requiring extensive  
repair work.  
4
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Contents  
Top of Form (TOF) ....................................................................... 12  
Top of Form (TOF) and Forms Tear-Off.................................... 12  
Determining if Forms Tear-Off is Off or On .............................. 13  
Setting Top of Form (TOF):  
Safety............................................................................ 3  
Chapter 1: Introduction ............................................. 7  
Printer Features............................................................................... 7  
Forms Tear-Off OFF (Default Setting) ...................................... 14  
Setting Top of Form (TOF):  
Chapter 2: Helpful Hints ........................................... 8  
Saving Money: Forms Tear-Off...................................................... 8  
Saving Time .................................................................................... 8  
Internet Support ........................................................................... 8  
Paper Park .................................................................................... 8  
Operation Tips ................................................................................ 9  
Top of Form (TOF) ...................................................................... 9  
Turning the Platen Knob .............................................................. 9  
Controlling Access to the Printer ................................................. 9  
Forms Tear-Off Set to ON .......................................................... 15  
Temporarily Changing the Top of Form Position ...................... 16  
Resetting Top of Form to the Factory Default ........................... 16  
Forms Tear-Off Feature ................................................................ 17  
Potential Problems with Software Packages .............................. 17  
Changing the Forms Tear-Off Setting ........................................ 18  
Manual Forms Tear Off .............................................................. 18  
Paper Park..................................................................................... 18  
Changing Paper Paths................................................................... 19  
Printhead Gap ............................................................................... 21  
Print Quality ................................................................................. 22  
Character Pitch ............................................................................. 23  
Printer Reset ................................................................................. 24  
Emulations .................................................................................... 24  
Chapter 3: Using Your Printer ................................ 10  
Parts Identification: Rear Feed (Continuous Forms).................... 10  
Parts Identification: Top Feed (Single Sheets) ............................. 11  
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Chapter 4: Menu Mode ............................................ 25  
Menu Mode Keys ....................................................................... 25  
Entering and Exiting Menu Mode ............................................. 26  
Resetting the Menu to the Factory Defaults .............................. 26  
Printing the Menu Settings......................................................... 26  
Changing the Menu Settings ...................................................... 27  
Menu Settings Table ................................................................... 28  
Explanations of Menu Items ...................................................... 35  
Appendix B: Printer Control Codes ....................... 69  
IBM Proprinter III Commands ..................................................... 69  
Epson FX Commands................................................................... 72  
Oki MICROLINE Standard Commands ...................................... 75  
Appendix C: Specifications...................................... 78  
Appendix D: Installation.......................................... 84  
Location ........................................................................................ 84  
Unpack.......................................................................................... 84  
Install the Ribbon Cartridge ....................................................... 87  
Power Connection ........................................................................ 88  
Computer Connections ................................................................. 88  
Parallel (LPT): IEEE 1284 ......................................................... 88  
USB: Specification 1.1 Compliant ............................................. 89  
Loading Paper............................................................................... 89  
Testing the Printer......................................................................... 90  
Font Sample Test ........................................................................ 90  
Rolling ASCII Test ..................................................................... 91  
Hexadecimal Dump Mode ......................................................... 92  
Emulations .................................................................................... 92  
Printer Drivers .............................................................................. 92  
Loading the OKI Driver ............................................................. 93  
Using a Compatible Driver ........................................................ 93  
Chapter 5: Maintenance........................................... 42  
Replacing the Ribbon Cartridge ................................................... 42  
Loading Paper............................................................................... 44  
Rear Feed ................................................................................... 44  
Top Feed (Single Sheets) ........................................................... 53  
Clearing Paper Jams ..................................................................... 55  
Rear-Feed Paper Jams ................................................................ 55  
Rear-Feed, Repeating Paper Jams.............................................. 56  
Single-Sheet Paper Jams ............................................................ 58  
Cleaning the Housing ................................................................... 59  
Chapter 6: Troubleshooting ..................................... 60  
General Information ..................................................................... 60  
Problems / Solutions ..................................................................... 61  
Appendix A: Parts & Accessories............................ 66  
Purchasing Parts & Accessories ................................................... 66  
Replacement Parts ........................................................................ 67  
Accessories ................................................................................... 68  
Index .......................................................................... 94  
6
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Chapter 1: Introduction  
Printer Features  
Oki Data on the Internet  
• Super reliable, durable operation: 20,000 hours Mean Time  
Between Failures (MTBF) at 25% duty cycle and 35% page  
density  
The Oki Data Web Sites provide the most current information  
available on your printer.  
On-line documents are available for viewing and downloading  
via Oki Data’s Web Sites.  
• Advanced paper handling, with built-in rear push tractor and  
zero-tear forms capability.  
You may reach Oki Data via the Internet at:  
• Blazing print speeds, in characters per second:  
High Speed Draft (HSD) Mode: 507 cps  
Utility Mode: 380 cps  
my.okidata.com  
Near Letter Quality (NLQ) Mode: 95 cps  
Super Speed Draft (SSD) Mode: 570 cps  
• This rugged 9-pin printer can meet the needs of harsh and  
demanding environments.  
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Chapter 2: Helpful Hints  
Saving Money: Forms Tear-Off  
The Forms Tear-Off feature allows a printed continuous forms  
page to be torn off without wasting paper or adjusting the  
printer.  
Saving Time  
Internet Support  
Oki Data provides support via the Internet:  
www.okidata.com is the main web site, the gateway to Oki  
Data’s products and services.  
When printing stops, Forms Tear-Off automatically moves the  
paper to align the perforation with the tear bar (located under  
the access cover), after a time interval which you select through  
the menu.  
http://my.okidata.com is a powerful area of Oki Data’s web  
site designed to help you personalize the information and  
service you get from Oki Data.  
Paper remains in the tear-off position until the printer receives  
more data. Then, the paper moves back down for printing.  
Paper Park  
Note: This feature is normally turned off.  
Your printer’s paper park feature allows you to print a single  
sheet (cut-sheet) page without removing continuous feed paper  
from the printer.  
Importa nt!  
Forms Tear-Off and the Top of Form settings interact. For  
more information, see “Top of Form (TOF) and Forms Tear-  
Off” in Chapter 3.  
For more information, see “Paper Park” in Chapter 3.  
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Turning the Platen Knob  
Operation Tips  
Top of Form (TOF)  
Important!  
Always turn the printer off before turning the platen knob! If  
you turn the platen knob when the printer is on, the Top of  
Form misaligns.  
Top of Form (TOF) sets the print start position. The factory  
default is 1" from the top.  
The Top of Form can be changed in increments of 1/180",  
either for a single print job or set to a new default. The overall  
amount of adjustment is limited to avoid paper jams.  
Controlling Access to the Printer  
You can control access to the printer by changing the setting for  
the Operator Panel Function in the Menu from Full Operation  
(the factory default) to Limited Operation.  
The first line prints at the red line of the plastic paper shield (1)  
on the printhead.  
When Limited Operation is selected, the PRINT QUALITY and  
CHARACTER PITCH keys don’t work. This prevents these  
settings from being changed from the control panel when  
several people are using the printer.  
For more information, see “Changing the Menu Settings” in  
Chapter 3.  
For more information, see “Top of Form (TOF)” in Chapter 3.  
Helpful Hints  
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Chapter 3: Using Your Printer  
Note: For rear feed, the paper lever must be forward.  
Parts Identification: Rear Feed  
(Continuous Forms)  
Note: The serial number of your printer is on a label on the  
back, beside “S/N.”  
Sheet Guide  
Paper Lever  
On-Off Switch  
Platen Knob  
Control Panel  
Acoustic Cover  
Access Cover  
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Note: For single-sheet printing, the paper lever must be in the  
middle position.  
Parts Identification: Top Feed  
(Single Sheets)  
Paper Guides  
Sheet Guide  
Paper Lever  
On-Off Switch  
Platen Knob  
Control Panel  
Acoustic Cover (open)  
Using Your Printer 11  
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Top of Form (TOF) and Forms Tear-Off  
Top of Form (TOF)  
Importa nt!  
If you turn the platen knob when the printer is on, the Top of  
Form misaligns. Always shut the printer off before turning  
the platen knob!  
Note: Your software may print the first line of print above or  
below where TOF is set. You may need to adjust the  
TOF to meet your software’s requirements.  
The Top of Form and Forms Tear-Off settings of your printer  
interact. How you set the Top of Form depends on whether  
Forms Tear-Off is On (set to 500 ms, 1 sec, or 2 sec) or OFF  
(the factory default setting).  
Note: The factory default setting for the Top of Form (where  
the printing should begin) is 1" down from the top of the  
page.  
Top of Form sets the print start position for the printer. It is  
adjustable in increments of 1/144 of an inch. The amount of  
adjustment is limited to avoid paper jams.  
The first line prints at the red line of the plastic paper shield (1)  
on the printhead.  
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To use the TEAR key:  
Determining if Forms Tear-Off is Off or On  
There are two ways to determine the status of the Forms  
1 Make sure paper is loaded.  
Tear-Off menu setting:  
2 Press TEAR (3).  
• If the paper moves up, Forms Tear-off is off.  
• If the paper moves down, Forms Tear-off is on.  
• Print the Menu.  
• Use the TEAR key.  
To print the Menu:  
1 Make sure paper is loaded.  
2 Hold SHIFT (2), then press SEL (1) to enter the Menu Mode.  
3 Press PARK (4) to print the menu.  
4 Look for the Form Tear-Off setting in the paper feed group  
you are using (Rear Feed, Bottom Feed or Top Feed—Forms  
Tear–Off appears in the Top Feed group only if the optional  
Roll Paper Stand is installed).  
Using Your Printer 13  
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With paper loaded and the printer on and selected:  
Setting Top of Form (TOF):  
1 Press SEL | MENU (1) to take the printer off line.  
Forms Tea r-Off OFF (Defa ult Setting)  
The SEL light goes out.  
Importa nt!  
2 Press and hold SHIFT (2), then  
If you turn the platen knob when the printer is on, the Top of  
Form misaligns. Always turn the printer off before turning  
the platen knob!  
Note: When you begin pressing the Micro Feed key, the  
printhead will move to the right.  
• Press LF | Micro Feed Down (3) to set the TOF higher (the  
paper moves down).  
• Press FF/LOAD | Micro Feed Up (4) to set the TOF lower  
(the paper moves up).  
3 When you have the TOF set where you want it, press and  
hold SHIFT (2), then press QUIET/TOF (7) to engage the new  
setting.  
The printhead moves back to the left margin.  
Note: The first line prints at the red line (1) of the plastic  
paper shield on the printhead.  
4 Press SEL/MENU (1) to save the setting and place the printer  
back on line.  
Note: To reset the Top of Form to the factory default, see  
“Resetting Top of Form to the Factory Default” later in  
this chapter.  
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2 Press SHIFT (2) and QUIET/TOF (7) to reset the current TOF.  
Setting Top of Form (TOF):  
Forms Tea r-Off Set to ON  
3 Press FF/LOAD (4) to load the paper.  
4 Wait briefly until the paper moves up to the tear position,  
then press and hold TEAR (5).  
Importa nt!  
If you turn the platen knob when the printer is on, the Top of  
Form misaligns. Always turn the printer off before turning  
the platen knob!  
The paper moves to the current TOF.  
5 Keep holding TEAR, then press and hold SHIFT (2) and  
release TEAR.  
6 Continue to hold SHIFT, then  
Note: When you begin pressing the Micro Feed key, the  
printhead will move to the right.  
• Press LF | Micro Feed Down (3) to set the TOF higher (the  
paper moves down).  
• Press FF/LOAD | Micro Feed Up (4) to set the TOF lower  
(the paper moves up).  
Note: The first line prints at the red line (1) of the plastic  
paper shield on the printhead.  
7 When you have the TOF set where you want it, press and  
hold SHIFT (2), then press QUIET/TOF (7) to engage the new  
setting.  
The printhead moves back to the left margin.  
8 Press SEL/MENU (1) to save the setting and place the printer  
back on line.  
With paper loaded and the printer on and selected:  
Note: To reset the Top of Form to the factory default, see the  
next page.  
1 Press PARK (6) to park the paper.  
The SEL light goes off and the red alarm light comes on.  
Using Your Printer 15  
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Temporarily Changing the Top of Form  
Position  
Resetting Top of Form to the Factory Default  
The factory default setting for the Top of Form (where the  
printing should begin) is 1" down from the top of the page.  
Importa nt  
To reset the Top of Form to the factory default:  
1 Remove paper from the paper path.  
2 Turn the printer off.  
Do not use the platen knob to change the Top of Form. If you  
turn the platen knob when the printer is turned on, the Top of  
Form misaligns. Always turn the printer off before turning  
the platen knob!  
3 Press and hold PARK + QUIET/TOF while turning on the  
To move the Top of Form position lower for one page only:  
1 Press SEL to deselect the printer.  
printer.  
4 Reload paper.  
2 Press LF to lower the position of the Top of Form.  
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Notes: The status of the Forms Tear-Off menu setting affects  
how you set the Top of Form: see “Top of Form (TOF)  
and Forms Tear-Off” earlier in this chapter.  
Forms Tear-Off Feature  
Note: This feature is normally turned off. To use Forms  
Tear-Off, you must enter the menu and change the  
setting to the desired time interval (see next page).  
Do not use Forms Tear-Off with labels or multipart  
forms!  
The Forms Tear-Off feature allows a printed continuous forms  
page to be torn off without wasting paper or adjusting the  
printer. It can be used for rear feed continuous forms, bottom  
feed continuous forms (with the optional push tractor installed)  
or for top feed roll paper (with optional roll paper stand  
installed).  
Forms Tear-Off cannot be used when the optional pull  
tractor is engaged.  
Potential Problems with Software Packages  
If Forms Tear-Off is set to On and the software package you are  
using “pauses” for a long enough interval while sending data to  
the printer, Forms Tear-Off may be activated. No data is lost,  
but this causes uneven print registration due to the paper  
movement.  
When the printer is turned on, the paper feeds to the tear-off  
position.  
When data is received, the paper automatically moves down to  
the print position (TOF) and printing begins.  
If this occurs, use the menu to turn off this feature, then use the  
TEAR key to move the paper up to the tear position manually  
(see next page).  
Note: You can also move the paper down to the print position  
manually by pressing TEAR.  
When printing stops, Forms Tear-Off automatically moves the  
paper to align the perforation with the tear bar (located under  
the access cover), after the time interval which you selected  
through the menu.  
Paper remains in the tear-off position until the printer receives  
more data. Then, the paper moves back down for printing.  
Using Your Printer 17  
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Changing the Forms Tear-Off Setting  
Manual Forms Tear Off  
If you don’t wish to engage the Forms Tear-Off feature, you  
can advance  
Note: The default setting for Forms Tear-Off is OFF.  
• rear-feed continuous forms loaded on the built-in tractor  
or  
• bottom-feed continuous forms loaded on the optional push  
tractor  
up to the tear off position manually by pressing TEAR (5).  
Paper Park  
Importa nt!  
To change the Forms Tear-Off setting:  
1 Press SHIFT (2) + SEL (1).  
Never park labels!  
2 Press GROUP (3) repeatedly until the Rear Feed or Bottom  
Feed group shows in the first column of the printed line,  
depending on which paper feed you are using,  
Paper park allows you to switch to single-sheet printing without  
removing continuous feed paper from the printer.  
When you wish to print single sheets, simply press PARK (6) to  
retract the continuous form paper from the paper path, then lift  
the sheet guide, load the sheet and send the print job.  
3 Press ITEM (4) repeatedly until Form Tear-Off appears in the  
second column:  
Rear Feed  
Form Tear-Off  
Off  
4 Press SET (5) until the time interval you wish to select  
appears in the third column:  
Rear Feed  
Form Tear-Off  
1 Sec  
5 Press SHIFT (2) + SEL (1) to exit Menu Mode and save the  
setting.  
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4 Move the paper lever (1) to the middle position marked  
Changing Paper Paths  
“TOP.”  
Continuous Forms to Single Sheets  
1 Tear off any printed pages, then press PARK.  
2 Raise the sheet guide (1) to the single-sheet feed position.  
5 Adjust the paper guides (1) for the size paper you are using,  
then place a sheet of paper in the sheet guide.  
3 Pivot the wire feed guide into the sheet guide.  
Using Your Printer 19  
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4 Move the paper lever to the appropriate position.  
Single Sheets to Continuous Forms  
1 Press FF/LOAD to remove the single-sheet paper.  
• Rear feed:  
2 Lower the sheet guide into the continuous-forms position.  
• Bottom feed:  
3 Swing the wire feed guide over onto the pull-up roller.  
5 If necessary, load continuous-form paper.  
6 Press FF/LOAD.  
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To adjust the gap, open the access cover and move the blue  
lever (1) to the recommended setting from the table.  
Printhead Gap  
The printhead gap is the distance between the printhead and the  
platen.  
CAUTION!  
Make sure the printer is turned off before you open the access  
cover.  
Setting  
Media  
1
2
3
4
5
Regular paper  
2-part form (with carbon)  
3-part form (with carbon)  
4-part form (with carbon)  
Envelopes or extra thick paper  
Note: When the head gap is set to 2, 3, 4 or 5, the printer  
automatically slows down for better print quality with  
multipart forms.  
Using Your Printer 21  
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HSD: High Speed Draft  
Print Quality  
Importa nt!  
Front panel settings for print quality and character pitch are  
normally overridden by software commands.  
• Lower quality, higher speed (507 cps)  
• Gothic typeface only  
SSD: Super Speed Draft  
• Lowest quality, highest speed (570 cps)  
• Gothic typeface only  
NLQ: Near Letter Quality  
• Highest quality, slowest speed (95 cps)  
• Courier or Gothic  
Press PRINT QUALITY (1) to select:  
UTL: Utilitythe default  
• Medium quality, medium speed (380 cps)  
• Gothic typeface only  
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Epson and IBM Emulations  
Set the character pitch by pressing CHARACTER PITCH (1)  
until the light beneath the desired setting is lit:  
Character Pitch  
Important!  
Front panel settings for character pitch are normally  
overridden when the SI command is received from your  
software.  
• 10 cpi  
• 12 cpi  
• 15 cpi  
• 17 cpi  
• 20 cpi  
• Proportional  
MICROLINE Emulation  
In the MICROLINE emulation, the Character Pitch choices are:  
Character pitch determines how many characters will print on  
each line. You can choose a specific fixed width for each  
character in characters per inch (CPI), or Proportional. The  
higher cpi settings are often used for spreadsheets.  
• 10 cpi, Proportional or non-proportional  
• 12 cpi, Proportional or non-proportional  
• 15 cpi, Proportional or non-proportional  
• 17 cpi, Proportional or non-proportional  
• 20 cpi, Proportional or non-proportional  
Proportional (PROP) sets character widths based on the  
character itself: e.g., the letter i is assigned a narrower width  
than the letter m. This provides a more polished, typeset  
appearance.  
To select Proportional, press the CHARACTER PITCH key until  
both the cpi value and PROP lights are lit.  
To select non-proportional, press the CHARACTER PITCH key  
until the light for the cpi value you wish to use is lit.  
Note: To reset the printer to the factory default character  
pitch, deselect the printer, then press and hold the  
SHIFT key while pressing the CHARACTER PITCH key.  
Using Your Printer 23  
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Printer Reset  
Clearing some error conditions requires that you reset  
(reinitialize) the printer. To do this:  
Emulations  
• IBM® Proprinter III — factory setting  
• Epson® FX  
• Oki® MICROLINE®  
1 Press and release SEL (1) to take the printer off-line.  
The SEL light goes out.  
Changing Emulations  
2 Press and hold SHIFT (2), then press the RESET/  
1 Make sure paper is loaded.  
CHARACTER PITCH key.  
2 Press and hold SHIFT (2), then press SEL (1).  
Importa nt!  
3 Press LF (3).  
Pressing SHIFT + RESET reinitializes the printer, but does not  
affect any menu settings and does not reset the printer to the  
factory defaults. For information on resetting the printer to  
the factory defaults, see “Resetting the Menu to the Factory  
Defaults” later in this chapter.  
The following line prints:  
Printer Control Emulation Mode IBM PPR  
4 Press TEAR (4) repeatedly until the emulation you wish to  
select prints in the right-hand column.  
5 Press and hold SHIFT (2), then press SEL (1) to save your  
setting and exit the Menu Mode.  
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Chapter 4: Menu Mode  
Note: Please print the current Menu Mode settings before you  
reset or change them. This is the only way to have a  
record of the settings.  
GROUP Key  
Prints the next Group in the Menu.  
With the SHIFT key, prints the previous Group.  
In Menu Mode, you use the front panel keys to change the  
defaults for the printer parameters. The changes you make in  
the Menu Mode are automatically saved when you exit the  
Menu Mode and are retained, even when you turn the printer  
off.  
ITEM Key  
Prints the next Item in the Group.  
With the SHIFT key, prints the previous Item in the Group.  
SET Key  
Prints the next setting for an Item.  
Menu Mode Keys  
With the SHIFT key, prints the previous setting for an Item.  
PRINT Key  
Prints a copy of all the Menu settings.  
With the SHIFT key, prints the current settings for the  
Group selected.  
MENU Light  
Glows when the printer is in the Menu Mode.  
25  
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Entering and Exiting Menu Mode  
Printing the Menu Settings  
To enter or exit the Menu Mode, hold SHIFT while pressing  
SEL.  
Printing the Current Menu Settings  
1 Make sure paper is loaded in the printer.  
2 Press and hold SHIFT, then press SEL to enter the Menu  
Resetting the Menu to the Factory Defaults  
Mode.  
Note: Please print the current Menu Mode settings before you  
reset or change them. This is the only way to have a  
record of the settings.  
3 Press PRINT (PARK key).  
Printing All Menu Settings  
To print out a listing of the settings for all menu items,  
regardless of the emulation selected or the accessories installed:  
To reset the Menu to the standard settings (factory defaults):  
1 Turn the printer off.  
1 Make sure paper is loaded in the printer.  
2 Press SEL + LF while turning the printer on.  
2 Press and hold SHIFT, then press SEL to enter the Menu  
Mode.  
3 Press and hold SHIFT, then press PRINT QUALITY.  
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Changing the Menu Settings  
Note: Please print the current Menu Mode settings before you  
reset or change them. This is the only way to have a  
record of the settings.  
1 Press and hold SHIFT, then press SEL to enter the Menu  
Mode.  
2 Use the GROUP, ITEM and SET keys to make your changes:  
a Press GROUP until the Group you wish to change appears  
in the first column.  
b Press ITEM until the Item you wish to change appears in  
the second column.  
c Press SET until the setting you want appears in the third  
column.  
3 Press and hold SHIFT, then press SEL to exit the Menu Mode  
and save your settings.  
Importa nt!  
If you turn off the printer without first exiting the Menu  
Mode, the changes you have made will be lost.  
Mode Menu 27  
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Menu Settings Table  
For a complete explanation of each menu item, see “Explanations of Menu Items” later in this chapter.  
The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in bold  
italic. Some groups or entries will only appear when a specific emulation is engaged, as noted.  
Group  
Item  
Settings (Defaults are set in bold italic)  
Printer Control Emulation Mode  
IBM PPR, Epson FX, ML  
Font  
Print Mode  
LQ Courier, LQ Roman, LQ Swiss, LQ Swiss Bold, LQ Orator, LQ Gothic,  
LQ Prestige, Utility, HSD  
DRAFT Mode  
HSD, SSD  
Pitch  
10 cpi, 12 cpi, 15 cpi, 17.1 cpi, 20 cpi  
No, Yes  
Proportional Spacing  
Style  
Size  
Normal, Italics  
Single, Double  
Symbol Sets  
Character Set  
• Set I, Set II [Epson and IBM mode]  
• Standard, Line Graphics, Block Graphics [ML Mode]  
Language Set  
American, French, German, British, Danish I, Swedish, Italian, Spanish I,  
Japanese, Norwegian, Danish II, Spanish II, Latin American, French Canadian,  
Dutch, Publisher  
Zero Character  
Code Page  
Slashed, Unslashed  
USA, Canada French, Multilingual, Portugal, Norway, BRASCII, Abicomp,  
Multilingual 858, ISO 8859-15  
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Menu Settings Table (Continued)  
Group  
Item  
Settings (Defaults are set in bold italic)  
Rear Feed  
Line Spacing  
6 LPI, 8 LPI  
Form Tear-Off  
Off, 500 ms, 1 sec, 2 sec  
Skip Over Perforation  
Page Width (wide model)  
Page Length  
No, Yes  
13.6", 8"  
11", 11-2/3", 12", 14", 17", 5", 3", 3.5", 4", 5.5", 6", 7", 8", 8.5"  
Bottom Feed  
Line Spacing  
6 LPI, 8 LPI  
Form Tear-Off  
Off, 500 ms, 1 sec, 2 sec  
Skip Over Perforation  
Page Width (wide model)  
Page Length  
No, Yes  
13.6", 8"  
11", 11-2/3", 12", 14", 17", 5", 3", 3.25", 3.5", 4", 5.5", 6", 7", 8", 8.5"  
Mode Menu 29  
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Menu Settings Table (Continued)  
Group  
Item  
Settings (Defaults are set in bold italic)  
Top Feed  
Line Spacing  
6 LPI, 8 LPI  
Form Tear-Off*  
Bottom Margin  
Page Width (wide model)  
Page Length  
Off, 500 ms, 1 sec, 2 sec  
Valid, Invalid  
8", 13.6"  
11", 11-2/3", 12", 14", 17", 5", 3", 3.25", 3.5", 4", 5.5", 6", 7", 8", 8.5"  
500 ms, 1 sec, 2 sec  
Wait Time  
Page Length Control  
by Actual Page Length, by MENU Setting  
Set-Up  
Graphics  
Bi-directional, Uni-directional  
7 or 8 Bit Graphics†  
Receive Buffer Size  
Paper Out Override  
8, 7  
1 Line, 32K, 64K, 128K  
No, Yes  
* Appears only when the optional Roll Paper Stand is installed.  
† Appears only when the MICROLINE emulation is selected.  
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Menu Settings Table (Continued)  
Group  
Item  
Settings (Defaults are set in bold italic)  
Setup (cont..)  
Print Registration 1  
0, range to 0.25 mmm to the right or left, set in 0.05 mm increments  
• press SEL to shift registration to the left;  
• press SHIFT + SEL to shift registration to the right.  
Print Registration 2  
0, range to 0.25 mmm to the right or left, set in 0.05 mm increments  
• press SEL to shift registration to the left;  
• press SHIFT + SEL to shift registration to the right.  
7 or 8 Bits Data Word*  
Operator Panel Function  
Reset Inhibit  
8, 7  
Full Operation, Limited Operation  
No, Yes  
No, Yes  
Print Suppress Effective  
Auto LF  
Auto CR†  
No, Yes  
No, Yes  
Bin 1, Bin 2  
No, Yes  
CSF Bin Select**  
Print DEL Code*  
* Appears only when MICROLINE emulation is selected.  
† Appears only when the IBM emulation is selected.  
** Appears only if the optional Cut Sheet Feeder is installed.  
Mode Menu 31  
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Menu Settings Table (Continued)  
Group  
Item  
Settings (Defaults are set in bold italic)  
SI Select Pitch (10 cpi)*  
SI Select Pitch (12 cpi)*  
Time Out Print  
Auto Select  
15 cpi, 17.1 cpi  
12 cpi, 20 cpi  
Valid, Invalid  
No, Yes  
Centering Position  
CSF Type†  
DEFAULT, MODE 1, MODE 2  
Wide, Narrow  
Power Saving  
Power Save Time  
I-Prime  
Enable, Disable  
5 min, 10 min, 15 min, 30 min, 60 min  
Buffer Print, Buffer Clear, Invalid  
+5V, Open  
Parallel I/F  
Pin 18  
Auto Feed XT**  
Bi-Direction  
Invalid, Valid  
Enable, Disable  
* Appears only when the IBM emulation is selected.  
Appears only when optional Cut Sheet Feeder is installed.  
** Appears only if the Epson emulation is selected.  
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Menu Settings Table (Continued)  
Group  
Item  
Settings (Defaults are set in bold italic)  
Serial IF*  
Parity  
None, Odd, Even  
Serial Data 7/8 Bits  
Protocol  
8 Bits, 7 Bits  
Ready/Busy, X/On / X/Off  
Diagnostic Test  
Busy Line  
No, Yes  
SSD-, SSD+, DTR, RTS  
Baud Rate  
19200 bps, 9600 bps, 4800 bps, 2400 bps, 1200 bps, 600 bps, 300 bps  
DSR Signal  
DTR Signal  
Busy Time  
Valid, Invalid  
Ready on Power Up, Ready on Select  
200 ms, 1 sec.  
* Appears only when the optional Serial Interface is installed.  
Mode Menu 33  
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Menu Settings Table (Continued)  
Group  
Item  
Settings (Defaults are set in bold italic)  
CSF Bin 1*  
Line Spacing  
6 LPI, 8 LPI  
Bottom Margin  
Page Width (Wide model)  
Page Length  
Valid, Invalid  
8", 13.6"  
11", 11-2/3", 12", 14", 17", 5", 3.5", 4", 5.5", 6", 7", 8", 8.5"  
CSF Bin 2*  
Line Spacing  
6 LPI, 8 LPI  
Bottom Margin  
Page Length  
Valid, Invalid  
11", 11-2/3", 12", 14", 17", 5", 3.5", 4", 5.5", 6", 7", 8", 8.5"  
* Appears only when the optional Cut Sheet Feeder is installed.  
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Auto Feed XT, Default = Invalid  
Explanations of Menu Items  
Epson emulation only. In the Epson emulation, the XT signal  
on pin 14 of the parallel interface can control automatic line  
feed. Some interface cables are wired in such a way that  
automatic line feed is always in effect: this item eliminates this  
potential problem. If your system uses pin 14 of the parallel  
interface to control automatic line feed, change the setting to  
Valid.  
These explanations are in alphabetical sequence to make it  
easier to look them up. Some items only appear when optional  
accessories are installed; others appear in several groups in the  
menu.  
7 or 8 Bit Graphics, Default = 7  
Change this setting to 8 if your system uses 8-bit graphics.  
Auto Select, Default = No  
7 or 8 Bit Data Word, Default = 8  
Change this setting to 7 if your system uses 7-bit data word  
lengths.  
Determines whether or not your printer will automatically be  
selected after you load in paper. With the factory default  
engaged, the printer will be deselected so that you can set the  
Top of Form. If you always use the same Top of Form position,  
change the setting to Yes.  
Auto CR, Default =No  
IBM emulation only. If you want the printer to automatically  
add a carriage return when a Line Feed is received at the end of  
a line, change the setting to Yes.  
Baud Rate, Default = 9600 bps  
Appears only if optional Serial Interface is installed. Set this to  
match your system’s transmission speed.  
Auto LF, Default = No  
If your printout is consistently double spaced, select No; if it  
overprints, select Yes.  
Bi-direction, Default = Enable  
Change this setting if you wish to disable bidirectional  
transmission (PnP) in Nibble mode.  
Mode Menu 35  
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Bottom Margin, Default = Valid  
Centering Position, Default = DEFAULT  
Change to Invalid if you want the printer to ignore the bottom  
margin setting.  
Used to limit printhead travel when printing narrow columns.  
• Select Mode 1 for the narrow carriage printer.  
CAUTION!!  
• Select Mode 1 or Mode 2 for the wide carriage printer.  
Setting the Bottom Margin to Invalid can cause loss of data  
and damage the printhead by allowing printing without paper.  
Character Set, Default = IBM Set I  
Epson and IBM emulations only. Use this to switch character  
sets to IBM Set II  
Busy Line, Default = SSD-  
Appears only when the optional Serial Interface is installed. If  
Ready/Busy protocol (factory default) is selected, you can  
choose which line your system monitors for a busy signal:  
Character Set, Default = Standard  
MICROLINE emulation only. Use this to switch the character  
set to Line Graphics.  
• SSD -9V, select SSD-  
• SSD +9V, select SSD+  
• DTR -9V, select DTR  
• RTS -9V, select RTS  
Code Page, Default = USA  
Choose the Code Page character set you wish to use: USA,  
Canada French, Multilingual, Portugal, Norway, BRASCII,  
Abicomp, Multilingual 858, or ISO 8859-15.  
CSF Bin Select, Default = Bin 1  
Busy Time, Default = 200 ms  
Appears only when the optional Dual-Bin Cut Sheet Feeder is  
installed. Use this to switch to Bin 2 as the default.  
Appears only when the optional Serial Interface is installed.  
Sets the length of the busy signal when the Ready/Busy  
protocol (factory default) is engaged,  
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CSF Type, Default = Wide  
Emulation Mode, Default = IBM PPR  
Selects the printer command set (emulation) you want to  
engage.  
To avoid paper jams, change this setting to Narrow if you are  
using the optional Cut Sheet Feeder on the wide model ML421  
printer.  
ESC SI Pitch, Default = 17 cpi  
Sets the character pitch used when the ESC SI command is  
received.  
Diagnostic Test, Default = No  
Appears only when the optional Serial Interface is installed.  
Select yes to perform a diagnostic test of the serial interface.  
Form Tear-Off, Default = Off  
DRAFT Mode, Default = HSD  
Choose 500 ms, 1 sec, or 2 sec to turn the Form Tear-Off  
feature on and to set the time interval for the printer to wait  
before advancing the paper.  
Applies only when the Print Mode is set to DRAFT. Selects the  
draft mode to be used: HSD (High Speed Draft) or SSD (Super  
Speed Draft).  
Graphics, Default = Bi-directional  
Change to uni-directional graphics for better registration, but  
slower printing. With this set for bi-directional, you can  
optimize the registration using the Print Registration setting in  
the Menu.  
DSR Signal, Default = Valid  
Appears only when the optional Serial Interface is installed.  
Used with the Ready/Busy protocol (factory default) to select  
the way your system handles the DSR signal.  
DTR Signal, Default = Ready on Power Up  
Appears only when the optional Serial Interface is installed.  
Change to Ready on Select if the DTR signal is required when  
the printer is selected (leave as Ready on Power Up if the DTR  
signal is required when the printer is turned on).  
Mode Menu 37  
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I-Prime, Default = Buffer Print  
Determines what the printer will do when it receives the  
I-Prime signal from the software.  
Operator Panel Function, Default = Full Operation  
Change to Limited Operation to deactivate the PRINT QUALITY  
and CHARACTER PITCH buttons, so that these features can  
only be controlled through your software. This prevents these  
from being changed from the control panel when several  
people are using the printer.  
• Buffer Print: prints out the buffer contents before resetting.  
• Buffer Clear: dumps the buffer contents immediately.  
• Invalid: causes the printer to ignore the I-Prime command.  
Select this setting if you wish to enter settings through the  
printer’s control panel which will not be automatically  
overridden by the software’s settings when the I-Prime  
signal is sent.  
Importa nt!  
This feature also prevents access to the Menu. To access the  
Menu in these circumstances, turn the printer off, then hold  
down the SEL key while turning on the printer.  
Language Set, Default = American  
Replaces certain standard symbols with special characters used  
in foreign languages.  
Page Length, Default = 11"  
Selects the length of the paper you are using. This enables the  
printer to keep track of the initial printing position (TOF) on  
each page.  
Line Spacing, Default = 6 lpi  
Change to 8 lines per inch (lpi) to get more lines on a page.  
Page Length Control, Default = by Actual Page Length  
If you are printing single sheets no longer than 17 inches and  
wish the printer to acknowledge the menu setting for Top Feed  
Page Length, change the setting to “by Menu Setting.”  
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Page Width, Default = Depends on Feed Path  
Parity, Default = None  
Wide carriage model only.  
Appears only when the optional Serial Interface is installed.  
Selects the type of parity your system uses: None, Odd or  
Even.  
For rear and bottom paths, the default is 13.6". Change to 8" if  
you will be printing on narrow paper. This prevents printing on  
the platen which can damage the printhead and the platen, and  
can cause loss of data.  
Pin 18, Default = +5V  
Sets the signal on pin 18 to +5 volts or open.  
For the top feed path the default is 8". Change to 13.6" to print  
on wide paper.  
Pitch, Default = 10 cpi  
Choose the character width, in characters per inch (cpi).  
Paper Out Override, Default = No  
Senses when less than 1" (25 mm) of paper remains and stops  
printing. Change to Yes to override the sensor and print closer  
to the bottom of the page.  
Power Save Time, Default = 5 min  
Sets the interval the printer waits for more data before it goes  
into the power save mode. Power Saving must be set to Enable  
(the factory default) for this to be effective.  
Ca ution!!  
Engaging Paper Out Override can cause loss of data and  
damage the printhead by allowing printing without paper.  
Power Saving, Default = Enable  
Change to Disable if you wish to prevent the printer from  
entering the Power Save mode after the selected interval.  
Mode Menu 39  
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Print Mode, Default = Utility  
Receive Buffer Size, Default = 64K  
Choose the quality and typeface of printing. Switch to NLQ  
Courier or NLQ Gothic for Near Letter Quality printing. If you  
are printing draft-type documents, select DRAFT, then select  
either HSD or SSD under DRAFT Mode. Both of these Items  
are in the Font Group.  
Selects the amount of memory devoted to holding received  
data. Choosing 1 Line will tie up your computer while printing,  
but if you abort the print job, the printer will stop much sooner.  
Reset Inhibit, Default = No  
Select Yes if you wish the printer to ignore the reset command  
sent by software. This prevents your software from changing  
the settings you make through the front panel controls or  
through printer commands.  
Print Registration, Default = 0  
Change the setting as required to obtain the best registration for  
bi-directional printing.  
Print Suppress Effective, Default = Yes  
If your system uses the DC1 and DC3 codes for something  
other than the print suppress mode, change the setting to No.  
Note: This will also prevent your software from clearing out  
existing settings when you finish printing one document  
and switch to another.  
Proportional Spacing, Default = No  
Change the setting to Yes to engage proportional spacing of  
characters.  
Serial Data 7/ 8 Bits, Default = 8 Bits  
Appears only if the optional Serial Interface is installed.  
Change to 7 Bits if you systems uses a 7-bit data format.  
Protocol, Default = Ready/ Busy  
SI Select Pitch 10 cpi, Default = 17.1 cpi  
IBM emulation only. Sets the pitch to be engaged when the  
printer control panel is set for 10 cpi and the SI command is  
received.  
Appears only if the optional Serial Interface is installed.  
Change to X-ON / X-Off if that is the type of protocol your  
system uses.  
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SI Select Pitch 12 cpi, Default = 20 cpi  
IBM emulation only. Sets the pitch to be engaged when the  
printer control panel is set for 12 cpi and the SI command is  
received.  
Wait Time, Default = 1 sec  
Sets the amount of time the printer will wait for more data  
before moving to the form tear-off position.  
Zero Character, Default = Slashed  
If you do not want the printer to use a slash to distinguish the  
number zero from the capital letter O, change the setting to  
Unslashed.  
Size, Default = Single  
Change to Double for double width and height printing.  
Skip Over Perforation, Default = No  
Change to Yes if you want the printer to go to the next page  
when it comes within 1" (25 mm) of the bottom of the page.  
Keep it set to No if your software has its own page formatting  
controls.  
Style, Default = Normal  
Change to italics if you want the printed characters to be  
slanted.  
Time Out Print, Default = Valid  
If your software spends a long time processing between  
portions of data it feeds to the printer, change the setting to  
Invalid to keep your printer from dumping the received data  
while it is waiting for more.  
Mode Menu 41  
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Chapter 5: Maintenance  
1 Make sure the printer is turned OFF.  
Replacing the Ribbon Cartridge  
Important!  
2 Open the access cover and center the printhead.  
Make sure you have the correct replacement ribbon for the  
your printer. The wrong ribbon will not print when installed  
in your printer. Look for the printer model number on the  
ribbon package.  
Ribbon Cartridge Handling  
• Leave unused ribbon cartridges in their packages until  
needed.  
• Careful; the ribbon ink may cause permanent stains.  
• Ribbon ink on skin or clothing can usually be removed  
with soap and water.  
42  
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CAUTION!  
5 Turn the take-up knob (1) in the direction of the arrow to  
take up any ribbon slack.  
The printhead may be HOT!  
3 Swing the used ribbon cartridge up off the printhead, lift it  
out, and discard it.  
6 Close the access cover and turn the printer back on.  
CAUTION!  
If ribbon should contact the eyes:  
Flush eyes with large quantities of water for 15 minutes,  
keeping eyelids open with fingers. Seek medical attention.  
4 Unpack the new ribbon cartridge and install it.  
Importa nt!  
If ribbon should contact the skin  
Do not remove the ribbon shield (1) from the ribbon!  
Wash thoroughly with soap and water.  
For more information  
See the Material Safety Data Sheet in your Warranty,  
Regulatory, and Safety Information booklet.  
Maintenance 43  
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Loading Rear Feed Paper from the Ba ck of the Printer  
Loading Paper  
Note: These instructions assume you have ready access to the  
back of the printer. If you do not, skip down to “Loading  
Rear Feed Paper from the Front of the Printer.”  
Rear Feed  
Note: If you have any paper in the paper path, remove it  
before installing rear feed paper.  
1 Make sure the paper lever is forward (position marked  
“REAR”).  
Lock Lever  
Upper Tractor Cover  
Pins  
2 Open the access cover (1).  
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3 Grasp the sheet guide. Lift it slightly, then slide it back.  
4 Pivot the sheet guide forward and gently rest it against the  
roller assembly.  
Ca reful!  
If you push the sheet guide too hard against the roller  
assembly, it may dislodge it. If it does, be sure to reseat the  
roller assembly before continuing.  
Maintenance 45  
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5 From the back of the printer, locate the tractors (1).  
6 Open the lock levers (1) and move the right tractor (as  
viewed from the back of the printer) to the reference mark  
(2) matching the width of the paper you are loading. Then  
close the lock lever on the right tractor:  
ML421  
ML420  
Note: The movement of the right tractor is limited to ensure  
that the paper covers the paper sensor.  
7 Open the tractor covers.  
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8 Place continuous forms paper on the first two pins of either  
10 Adjust the left tractor until the holes in the paper are  
centered on the pins then lock the lever and close the left  
tractor cover.  
tractor.  
Importa nt!  
Note: If the paper is too loose or too tight it can cause jams.  
You must keep the number of paper holes engaged on either  
pin the same. If you don’t the paper will skew and jam.  
9 Close the right tractor cover.  
Maintenance 47  
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11 Lower the sheet guide and slide it toward the front of the  
12 Place the wire guide (“1” in the illustration for the step  
printer until the marks align.  
above) in the sheet guide on the pull-up roller assembly.  
13 Press FF/LOAD.  
Note: The factory default setting for the Top of Form (where  
the printing should begin) is 1" down from the top of the  
page. To change the setting, see “Top of Form (TOF)”  
in Chapter 3.  
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Loading Rear Feed Paper from the Front of the Printer  
2 Open the access cover (1).  
Note: These instructions assume you do not have ready access  
to the back of the printer. If you do, go back to “Loading  
Rear Feed Paper from the Rear of the Printer” earlier  
in this chapter.  
Lock Lever  
Upper Tractor Cover  
Pins  
3 Grasp the tabs and lift off the sheet guide.  
1 Make sure the paper lever is forward (position marked  
“REAR”).  
4 Pull up on the lock levers to release them.  
Maintenance 49  
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Note: The movement of the left tractor (as viewed from the  
front of the printer) is restricted to ensure that the  
paper covers the paper out sensor.  
7 Open the tractor covers and place continuous forms paper on  
the first two pins of either tractor, then close the left tractor  
cover.  
5 You will find reference marks (1 in illustration below) on the  
Importa nt!  
printer for the two most common paper sizes:  
You must keep the number of paper holes engaged on either  
pin the same. If you don’t the paper will skew and jam.  
ML420:  
ML421:  
6 Move the left tractor to the position to match your paper size  
and push back on the lever to lock it in place, then move the  
right tractor to fit the width of the paper.  
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8 Adjust the position of the right tractor to center the holes in  
the paper on the pins. Then, close its tractor cover and push  
back the lock lever. Do not stretch the paper.  
9 Reinstall the sheet guide.  
Note: If the paper is too loose or too tight it can cause jams.  
Maintenance 51  
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10 Place the wire guide (1) in the sheet guide on the pull-up  
11 Press FF/LOAD.  
roller assembly.  
Note: The factory default setting for the Top of Form (where  
the printing should begin) is 1" down from the top of the  
page. To change the setting, see “Top of Form (TOF)”  
in Chapter 3.  
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3 Open the acoustic cover (1) and raise the sheet guide to the  
single-sheet position. Pivot the wire feed guide (2) up into  
the sheet guide.  
Top Feed (Single Sheets)  
Note: If you have continuous form paper in the path, press  
PARK to remove it before loading single sheets.  
1 Make sure the printer is on and deselected (SEL light off).  
2 Place the paper lever in the center position (marked “TOP”).  
Maintenance 53  
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4 Adjust the paper feed guides (1) for the width of the paper,  
then place a sheet of paper in the separator. The paper will  
feed into the printer.  
Importa nt!  
If the paper does not feed in, remove it. Check the paper lever  
position. Make sure the ALARM light is on: if it is flashing,  
hold the SHIFT key and press the CHARACTER PITCH/RESET  
key. Reload the sheet of paper.  
Note: The factory default setting for the Top of Form (where  
the printing should begin) is 1" down from the top of the  
page. To change the setting, see “Top of Form (TOF)”  
in Chapter 3.  
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5 Lift the sheet guide (1) and reload paper. Make sure you  
Clearing Paper Jams  
lock the tractor covers.  
Rear-Feed Paper Jams  
1 Turn off the printer.  
2 Use the platen knob to back the paper all the way out of the  
printer.  
CAUTION!  
Make sure the printer is turned off before you open the access  
cover.  
5 Lower the sheet guide, then install the pull-up roller  
3 Open the access cover (1) and remove the pull-up roller  
assembly and close the access cover.  
assembly (2). Remove any torn pieces of paper.  
6 Turn on the printer and press FF/LOAD.  
Maintenance 55  
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Bits of Paper Stuck in the Paper Path  
Rear-Feed, Repeating Paper Jams  
If the paper keeps jamming, you may have:  
1 Turn off the printer.  
2 Use the platen knob to back the paper all the way out of the  
• defective paper  
printer.  
• misaligned paper  
CAUTION!  
• bits of paper stuck in the paper path  
Make sure the printer is turned off before you open the access  
cover.  
Defective Paper  
Replace the paper with a fresh stack.  
3 Open the access cover (1) and remove the pull up roller  
assembly (2). Then grasp the tabs (3) on the sheet guide (4)  
and lift it off the printer.  
Misaligned Paper  
1 Turn off the printer.  
2 Use the platen knob to back the paper all the way out of the  
printer.  
3 Tear off a couple of sheets of paper, leaving a new, clean,  
square-cut edge.  
4 Reload the paper and turn the printer back on.  
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4 Remove any torn pieces of paper.  
8 Load regular paper, close and lock the tractor covers.  
5 Fold some continuous-form paper over three times to make a  
page four sheets thick. Then, load it on the tractors and close  
and lock the covers.  
9 Install the sheet guide, then install the pull-up roller  
assembly and close the access cover.  
6 Use the platen knob to draw the quadruple-thick page  
around the platen. This brings out jammed pieces of paper.  
7 Remove the paper pieces. Then, use the platen knob to back  
the paper out.  
10 Turn the printer on and press FF/LOAD.  
Maintenance 57  
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3 Open the access cover (1) and remove the pull-up roller  
Single-Sheet Paper Jams  
1 Turn off the printer.  
assembly (2).  
2 Use the platen knob to back the paper out.  
4 Remove any torn pieces from around the carriage.  
5 Reinstall the pull-up roller assembly and close the access  
cover.  
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4 Use a clean, dry cloth to dust around the carriage shaft and  
Cleaning the Housing  
You should clean the printer housing every six months (or after  
about 300 hours of operation).  
platen. Remove any loose bits of paper.  
5 Reinstall the pull-up roller assembly and close the access  
cover.  
CAUTION!  
Never use strong solvents or strong detergents on the  
cabinet—they could damage the housing.  
1 Turn off the printer.  
2 Use the platen knob to back the paper out of the printer.  
CAUTION!  
Make sure the printer is turned off before you open the access  
cover.  
3 Open the access cover (1) and remove the pull-up roller  
assembly (2).  
Maintenance 59  
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Chapter 6: Troubleshooting  
Note: Settings in your software application will normally  
General Information  
override any settings in your printer driver.  
Here are some general things to check before proceeding with  
detailed troubleshooting.  
Printer driver settings normally override settings from  
the printer menu or printer front panel.  
• Is the printer plugged in and turned on?  
• Are the connections (power and interface) secure?  
• Is the product being operated under the proper ambient  
conditions?  
• Does the paper being used meet the specifications for this  
product?  
• Is the paper properly installed?  
• Is the ribbon properly installed?  
• Is an Oki ribbon being used?  
• Is the printhead gap correctly set?  
• Are the correct printer drivers being used for the printer?  
60  
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The I-Prime signal will automatically override any front panel  
settings you have made. To eliminate this problem, enter the  
Menu Mode, go to the Parallel Interface group and change the  
setting for I Prime to Invalid.  
Problems / Solutions  
Problem  
My word processor files do not print the way I have the menu  
and front panel set.  
For more information on changing menu settings, see  
“Changing the Menu Settings” in Chapter 4.  
Solution  
Remember:  
Problem  
Nothing happens when I turn on the printer.  
• Settings in your software application can override settings in  
your printer driver.  
Solution  
Your printer driver settings can override any settings from the  
printer menu or printer front panel.  
Check the power cord connection to the outlet and to the  
printer. If you are using a power strip, make sure it is turned on,  
and that the fuse hasn’t blown or that the circuit breaker hasn’t  
tripped.  
Before sending a file to the printer, many word processors send  
either an “initialization string” or an I-Prime signal to the  
printer.  
The initialization string contains codes that override the panel  
and menu settings. To change your printer to ignore the reset  
code, enter the Menu Mode, go to the Set-Up group and change  
the setting for Reset Inhibit to Yes.  
Troubleshooting 61  
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Problem  
Problem  
The printer does not print when the computer sends data.  
I'm getting strange symbols, incorrect fonts, etc., when I try to  
print a document.  
Solutions  
Solutions  
1 Is the SEL light on? If not, press the SEL key.  
1 Check to be sure that the printer driver you have selected in  
your software matches the printer emulation.  
2 Check that the interface cable is securely connected to both  
the printer and the computer.  
• Press SHIFT and SEL keys, then press GROUP key.  
3 If you have the optional serial interface board installed,  
check to be sure that it is firmly seated in the printer.  
• This will print a line showing the emulation you have  
selected.  
2 If you have embedded any printer commands in your  
software, check to be sure that you entered them correctly.  
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Problem  
Problem  
Ink smears on the paper when I print narrow columns.  
I've installed a new ribbon and the printing is smeared and  
streaked.  
Solution  
Solution  
This may be caused by excessive printhead travel from the  
centering position. Enter the Menu and set the Centering  
Position to MODE 1. See “Using Your Printer, Menu Mode.”  
The ribbon shield (1) is either loose or missing.  
For the wide-carriage printer, if MODE 1 doesn't work, try  
setting the Centering Position to MODE 2.  
Remove the ribbon cartridge and check the ribbon shield.  
• If it is loose, secure it.  
• If it is missing, find it and install it.  
Troubleshooting 63  
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Problem  
Problem  
There are dots missing in my printouts.  
The ALARM light is on and the Character Pitch 10 light is  
flashing.  
Solution  
Solution  
The head gap may not be set correctly. Try moving the headgap  
lever to a lower setting. If that doesn’t help, the printhead may  
be damaged; call for service.  
This indicates that the paper lever is set at the wrong position  
for the paper you are trying to use. Move it to the proper  
setting.  
Problem  
Problem  
The ALARM light is flashing.  
The ALARM light is on and the Character Pitch 15 light is  
flashing.  
Solution  
Try turning the printer off and then back on again. If the light  
still blinks, call for service.  
Solution  
This indicates a paper jam. Press the SEL key and correct the  
paper jam situation. See “Clearing Paper Jams,” in Chapter 4.  
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Problem  
Problem  
The printer needs paper. The ALARM is not on and I can’t load  
paper.  
The Print Quality and Character Pitch keys on the front panel  
don't work.  
Solution  
Solution  
1 Press and release the SEL key.  
The Operator Panel Function in the printer menu can be used to  
disable these buttons (Limited Function). If the printer is part of  
a customized system or if it is used by a number of people, the  
system manager may have used this option to make sure the  
printer is always set properly.  
2 Press and hold the SHIFT key and press the RESET /  
CHARACTER PITCH key.  
The ALARM light comes on and you can now load paper.  
Check with your system manager before changing any menu  
settings.  
Problem  
Continuous-form paper sticks to the sheet guide.  
Solution  
In cold dry weather, static charges can build up and make the  
paper cling to the sheet guide. Try moving the paper guides  
together so that the paper rests on the guides rather than on the  
separator.  
Troubleshooting 65  
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Appendix A: Parts & Accessories  
• In the United States, purchase directly from Oki Data  
- Via the Internet  
Purchasing Parts & Accessories  
Before you purchase, know your printer model number (see the  
front of the unit) and have the correct part number and  
description of the item. Item descriptions and part numbers are  
provided in this section.  
http:/ / my.okidata.com  
- Via telephone  
• Consult the dealer where your purchased your printer.  
Order toll-free by phone at 1-800-654-3282  
(1-800-OKI-DATA) using VISA®, MasterCard®, or  
AmEx®.  
• Locate an Authorized Oki Data Reseller by visiting one of  
our web sites  
http:/ / my.okidata.com (allows you to register your  
• In Canada, call 888-309-4570.  
product and personalize your own support needs)  
http:/ / www.okidata.com (provides general information)  
66  
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Item  
Part Number  
Replacement Parts  
Both Models  
Ribbon Cartridge ( )------------------------------- 42377801  
Platen Knob ( )------------------------------------- 51902220  
Power Cord ( ) ------------------------------------- 56631801  
Printhead ( ) ---------------------------------------- 41923901  
Model ML420  
Access Cover ( ) ----------------------------------- 42115401  
Sheet Guide ( ) ------------------------------------- 51009509  
Pull-Up Roller Assembly ( ) --------------------- 42044701  
Model ML421  
Access Cover ( ) ----------------------------------- 42115301  
Sheet Guide ( ) ------------------------------------- 51009410  
Pull-Up Roller Assembly ( ) --------------------- 42045701  
Accessories 67  
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Accessories  
Option  
Part Number  
Model ML420  
Pull Tractor, Top-Mount ( )---------------------- 70030501  
Push Tractor, Bottom-Mount ( ) ---------------- 70030701  
Roll Paper Stand ( ) ------------------------------- 70023301  
Model ML421  
Pull Tractor, Top-Mount ( )---------------------- 70030601  
Push Tractor, Bottom-Mount ( ) ---------------- 70030801  
Both Models  
Cut Sheet Feeder ( ) ------------------------------- 70030101  
Serial Interface ( ) --------------------------------- 70012801  
OkiLAN® 6120i 10/100 Base-T Ethernet  
Internal Print Server (not shown) --------------- 70046501  
OkiLAN 6020e 10/100 Base-T Ethernet  
External Print Server (not shown)--------------- 70036001  
OkiLAN 6010 10 Base-T Ethernet  
External Print Server (not shown)--------------- 70034401  
68 Microline 420/421 Users Guide  
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Appendix B: Printer Control Codes  
This section lists the most commonly used printer control  
codes.  
IBM Proprinter III Commands  
You will find a comprehensive listing of the control codes  
(English only), on your Printer CD.  
IBM Command  
Backspace  
ASCII  
BS  
Decimal  
8
To access it:  
Carriage Return  
CR  
13  
1 Place the CD in your CD-ROM drive and wait for it to  
AutoPlay.  
Character Pitch  
Select 10 cpi  
Select 12 cpi  
Select 15 cpi  
2 Select your printer model, then click Continue.  
DC2  
18  
3 Click Documentation and follow the on-screen prompts to  
ESC :  
ESC g  
27 58  
27 103  
view the file.  
Select Condensed Print ESC SI, or SI 27 15, or 15  
Character Sets  
IBM Set I  
ESC 7  
27 55  
IBM Set II  
Publisher  
ESC 6  
27 54  
ESC ! Z  
ESC ! @  
ESC ! A  
27 33 90  
27 33 64  
27 33 65  
Slashed Zero  
Unslashed Zero  
69  
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IBM Proprinter III Commands  
(continued)  
IBM Command  
ASCII  
Decimal  
Line Feed, Execute  
w/ Carriage Return  
n/144" (n = 1 to 127)  
n/216" (n = 0 to 255)  
Reverse  
LF  
10  
IBM Command  
ASCII  
Decimal  
ESC % 5 n  
ESC J n  
ESC ]  
27 37 53 n  
27 74 n  
27 93  
Double Width On  
Double Width Off  
ESC W 1  
ESC W 0  
27 87 49  
27 87 48  
Auto Line Feed On  
Auto Line Feed Off  
ESC 5 1  
ESC 5 0  
27 53 49  
27 53 48  
Emphasized Printing On  
ESC E  
27 69  
27 70  
Emphasized Printing Off ESC F  
Line Spacing  
Enhanced Printing On  
Enhanced Printing Off  
ESC G  
ESC H  
27 71  
27 72  
Set Spacing to 1/8"  
Set Spacing to 7/72"  
ESC 0  
ESC 1  
27 48  
27 49  
Form Feed  
FF  
12  
Set Spacing to n/72"  
(n = 0 to 255)  
ESC A n  
ESC 2  
27 65 n  
27 50  
Form Length  
Store Spacing Set  
by ESC A n  
n inches (n = 1 to 255)  
n lines (n = 1 to 255)  
ESC C NUL n 27 67 0 n  
ESC C n  
27 67 n  
Set Spacing to n/144"  
(n = 1 to 127)  
Horizontal Tab, Execute  
HT  
9
ESC % 9 n  
ESC 3 n  
27 37 57 n  
27 51 n  
Italics On  
Italics Off  
ESC % G  
ESC % H  
27 37 71  
27 37 72  
Set Spacing to n/216"  
(n = 0 to 255)  
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IBM Proprinter III Commands  
(continued)  
IBM Command  
Software I-Prime  
Stop Printing  
ASCII  
Decimal  
ESC } NUL 27 125 0  
ESC j  
27 106  
IBM Command  
ASCII  
Decimal  
Subscript On  
ESC S 1  
ESC S 0  
27 83 49  
27 83 48  
27 84  
Overscore On  
Overscore Off  
ESC _ 1  
ESC _ 0  
27 95 49  
27 95 48  
Superscript On  
Subscript/Superscript Off ESC T  
Paper Out Sensor Off  
Paper Out Sensor On  
ESC 8  
ESC 9  
27 56  
27 57  
Top of Form,  
Set at Current Position  
ESC 4  
27 52  
Print Quality, Select HSD ESC # 0  
27 35 48  
Underline Printing On  
Underline Printing Off  
ESC - 1  
ESC - 0  
27 45 49  
27 45 48  
Print Suppress Mode On  
ML420  
ML421  
ESC Q ETX 27 81 3  
ESC Q SYN 27 81 22  
Uni-Directional Print On ESC U 1  
Uni-Directional Print Off ESC U 0  
27 85 49  
27 85 48  
Print Suppress Mode Off DC1  
17  
Vertical Tab, Execute  
VT  
11  
Proportional Spacing On ESC P 1  
Proportional Spacing Off ESC P 0  
27 80 49  
27 80 48  
Reset: Clear Print Buffer CAN  
24  
Control Codes 71  
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Epson FX Commands  
Epson Command  
ASCII  
Decimal  
Double Height On  
Double Height Off  
ESC w 1  
ESC w 0  
27 119 49  
27 119 48  
Epson Command  
ASCII  
Decimal  
Backspace  
BS  
8
Double Width On  
Double Width Off  
ESC W 1  
ESC W 0  
27 87 49  
27 87 48  
Carriage Return,  
Execute  
CR  
13  
Emphasized Print On  
Emphasized Print Off  
ESC E  
ESC F  
27 69  
27 70  
Character Pitch  
Select 10 cpi  
Select 12 cpi  
Select 15 cpi  
Begin 10 cpi  
ESC P  
ESC M  
ESC g  
27 80  
27 77  
27 103  
Enhanced Print On  
Enhanced Print Off  
ESC G  
ESC H  
27 71  
27 72  
Epson Set 1, Select  
Epson Set 2, Select  
ESC t 0  
ESC t 1  
27 116 48  
27 116 49  
ESC SI, or SI 27 15, or 15  
Cancel Condensed Print  
Delete  
DC2  
DEL  
18  
Italic Printing On  
Italic Printing Off  
ESC 4  
ESC 5  
27 52  
27 53  
127  
Form Feed  
FF  
12  
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Epson FX Commands (continued)  
Epson Command  
ASCII  
Decimal  
Line Spacing, Set  
Epson Command  
ASCII  
Decimal  
n/144" (n = 0 to 127)  
n/216" (n = 0 to 255)  
ESC % 9 n  
ESC 3 n  
27 37 57 n  
27 51 n  
Form Length  
n Inches (n = 1 to 22)  
n Lines (n = 1 to 127)  
ESC C NUL n 27 67 0 n  
n/72"  
ESC A n  
27 65 n  
(n = 0-85 or 128-213)  
ESC C n  
27 67 n  
1/6"  
1/8"  
7/72"  
ESC 2  
ESC 0  
ESC 1  
27 50  
Horizontal Tab  
HT  
9
27 48  
Justification  
Left  
27 49 n  
ESC a 0  
ESC a 1  
ESC a 2  
ESC a 3  
27 97 48  
27 97 49  
27 97 50  
27 97 51  
Paper Out Sensor Off  
Paper Out Sensor On  
ESC 8  
ESC 9  
27 56  
27 57  
Center  
Right  
Full  
Line Feed, Execute  
Select 10 cpi  
ESC P  
ESC M  
LF  
27 80  
Select 12 cpi  
27 77  
w/ Carriage Return  
n/216" (n = 0 to 255)  
n/144" (n = 0 to 127)  
10  
ESC J n  
ESC % 5 n  
27 74 n  
27 37 53 n  
Reverse, n/216"  
(n = 0 to 255)  
ESC j n  
27 106 n  
Control Codes 73  
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Epson FX Commands (continued)  
Epson Command  
ASCII  
Decimal  
Reset Printer  
Epson Command  
ASCII  
Decimal  
Clear Buffer & Initialize ESC @  
27 64  
24  
Print Quality/Font  
Clear Print Buffer  
CAN  
Select HSD/SSD  
(depends on setting  
for Draft Mode)  
Skip Over Perforation,  
Cancel  
ESC O  
27 79  
ESC ( 0  
ESC x 1  
27 40 48  
Software I-Prime  
ESC } NUL  
27 125 0  
Select NLQ  
27 120 49  
Select Courier  
(NLQ only)  
Subscript On  
ESC S 1  
ESC S 0  
27 83 49  
27 83 48  
27 84  
ESC k 0  
27 107 48  
Superscript On  
Select Gothic  
(NLQ only)  
Subscript/Superscript Off ESC T  
ESC k 1  
ESC x 0  
27 107 49  
27 120 48  
Underline On  
Underline Off  
ESC - 1  
ESC - 0  
27 45 49  
27 45 48  
Select UTL  
Print Speed  
Uni-Directional Printing  
Half-Speed On  
Half-Speed Off  
ESC s 1  
ESC s 0  
27 115 49  
27 115 48  
One Line Only  
ESC <  
27 60  
On  
ESC U 1  
ESC U 0  
27 85 49  
27 85 48  
Print Suppress Mode On  
DC3  
19  
17  
Off  
Print Suppress Mode Off DC1  
Vertical Tab, Execute  
VT  
11  
Proportional Spacing On ESC p 1  
Proportional Spacing Off ESC p 0  
27 112 49  
27 112 48  
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Oki MICROLINE Standard  
Commands  
Oki Command  
ASCII  
Decimal  
Slashed Zero  
ESC ! @  
ESC ! A  
27 33 64  
27 33 65  
Unslashed Zero  
Oki Command  
Backspace  
ASCII  
BS  
Decimal  
Double Height On  
Double Height Off  
ESC US 1  
ESC US 0  
27 31 49  
27 31 48  
8
Carriage Return  
CR  
13  
Double Width Printing  
US  
31  
Character Pitch  
Select 10 cpi  
Select 12 cpi  
Select 15 cpi  
Select 17.1 cpi  
Select 20 cpi  
Emphasized Printing On  
ESC T  
27 84  
27 73  
RS  
30  
Emphasized Printing Off ESC I  
FS  
28  
Enhanced Printing On  
Enhanced Printing Off  
ESC H  
ESC I  
27 72  
27 73  
ESC g  
GS  
27 103  
29  
Form Feed  
FF  
12  
9
ESC # 3  
27 35 51  
Horizontal Tab, Execute  
HT  
Character Sets  
Standard  
Italic On  
Italic Off  
ESC ! /  
ESC ! *  
27 33 47  
27 33 42  
ESC ! 0  
ESC ! 1  
ESC ! 2  
ESC ! Z  
27 33 48  
27 33 49  
27 33 50  
27 33 90  
Block Graphic  
Line Graphics  
Publisher  
Control Codes 75  
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Oki MICROLINE Standard  
Commands (continued)  
Oki Command  
ASCII  
Decimal  
Paper Out Sensor Off  
Paper Out Sensor On  
ESC E 1  
ESC E 0  
27 69 49  
27 69 48  
Oki Command  
ASCII  
Decimal  
Print Quality  
Line Feed Commands  
w/ Carriage Return  
w/o Carriage Return  
n/144" (n = 0 to 127)  
Reverse  
Select HSD/SSD  
Select NLQ Courier  
Select NLQ Gothic  
Select Utility  
ESC # 0  
ESC 1  
ESC 3  
ESC 0  
27 35 48  
27 49  
LF  
10  
ESC DC2  
ESC % 5 n  
ESC LF  
27 18  
27 37 53 n  
27 10  
27 51  
27 48  
Print Speed, Set to Full  
Print Speed, Set to Half  
ESC >  
ESC <  
27 62  
27 60  
Line Spacing  
Set Spacing to 1/6"  
Set Spacing to 1/8"  
ESC 6  
ESC 8  
27 54  
27 56  
Print Suppress On  
Print Suppress Off  
DC3  
DC1  
19  
17  
Set Spacing, in n/144"  
(n = 0 to 127)  
Proportional Printing  
ESC % 9 n  
27 37 57 n  
On  
ESC Y  
ESC Z  
27 89  
27 90  
Skip Over Perforation  
Off  
1/3" increments  
(n = 1 to 9)  
Reset: Clear Print Buffer CAN  
24  
ESC G n n  
ESC % S 0  
27 71 n n  
Default  
27 37 83 48  
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Oki MICROLINE Standard  
Commands (continued)  
Oki Command  
ASCII  
Decimal  
Shift-In  
SI  
15  
14  
Shift-Out  
SO  
Software I-Prime  
ESC } NUL  
27 125 0  
Subscript Printing On  
Subscript Printing Off  
Superscript Printing On  
Superscript Printing Off  
ESC L  
ESC M  
ESC J  
27 76  
27 77  
27 74  
27 75  
ESC K  
Underline Printing On  
Underline Printing Off  
ESC C  
ESC D  
27 67  
27 68  
Uni-Directional Print On ESC -  
Uni-Directional Print Off ESC =  
27 45  
27 61  
Vertical Tab, Execute  
VT  
11  
Control Codes 77  
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Appendix C: Specifications  
Note: Specifications are subject to change without notice.  
Receive Buffer Size  
Maximum 128K  
Print Method  
Impact dot matrix  
Reliability  
Ribbon Life  
4 million characters, on average, 10 cpi utility  
Printhead Life  
400 million characters average in 10 cpi utility mode at  
Printhead  
9 pins, 0.30 mm (0.0118") diameter, with thermal  
protection  
Interfaces  
25% duty and 35% page density  
Standard: Centronics parallel, IEEE-1284 compliant  
Mean Time Between Failures (MTBF)  
USB 1.1  
20,000 hours at 25% duty cycle and 35% page density  
Optional: RS-232C Serial  
Ethernet Print Servers:  
Mean Time to Repair (MTTR)  
15 minutes  
6120i 10/100 Base-T, Internal  
6020e 10/100 Base-T, External  
6010e 10 Base-T, External  
78  
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Emulations (co-resident)  
• IBM Proprinter III  
Characters per Line (cpl)  
Setting  
10 cpi  
12 cpi  
15 cpi  
17.1 cpi  
20 cpi  
ML420  
ML421  
136 cpl  
163 cpl  
204 cpl  
233 cpl  
272 cpl  
• Epson FX  
• Oki MICROLINE Standard  
80 cpl  
96 cpl  
Print Speed  
120 cpl  
137 cpl  
160 cpl  
Speed  
(Characters per Second)  
Mode  
Super Speed Draft (SSD)  
High Speed Draft (HSD)  
Utility  
570 cps  
507 cps  
380 cps  
95 cps  
Near Letter Quality (NLQ)  
Specifications 79  
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Graphics Resolution  
Bar Codes  
• Code 39  
Max. Resolution  
(Dots per inch)  
• UPC A, UPC E  
• EAN 8, EAN 13  
• Interleaved 2 of 5  
• Code 128  
Emulation  
Density  
IBM, Epson  
Single  
60 x 216 dpi  
120 x 216 dpi  
240 x 216 dpi  
Double  
Quadruple  
• Postnet  
Oki MICROLINE Single  
Double  
72 x 72 dpi  
144 x 144 dpi  
288 x 144 dpi  
Paper Thickness: Tractor Feed  
Quadruple  
Rear Feed: 0.014" (0.36 mm) maximum  
Bottom Feed: 0.017" (0.44 mm) max.  
Requires optional push or pull tractor.  
Resident Fonts  
Print Quality  
Near Letter Quality  
Utility  
Available Fonts  
Courier, Gothic  
Gothic  
High Speed Draft  
Super Speed Draft  
Gothic  
Gothic  
80 Microline 420/421 Users Guide  
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Paper Specifications: ML420  
Labels  
Feed: Bottom* Only  
Weight: Not applicable  
Width Range: 3" to 10" (76 to 254 mm)  
Single (Cut) Sheets  
Feed: Top Only  
Weight: 14 to 24 lb. US Bond (52.6 to 90 g/m2)  
Width Range: 7.2" to 8.5" (183 to 216 mm)  
Envelopes, single feed  
Feed: Top Only  
Weight: Max. 24 lb.  
Width Range: 6.5" to 9.5" (165 to 241 mm)  
Single-part, continuous forms  
Feed: Rear, Bottom*  
Weight: 12 to 24 lb. US Bond (45 to 90 g/m2)  
Width Range: 3" to 10" (76 to 254 mm)  
Envelopes, continuous feed, non-overlap type  
Feed: Bottom* Only  
Weight: Max. 24 lb.  
Width Range: 6.5" to 9.5" (165 to 241 mm)  
Carbonless continuous forms (orig. + 4 copies)  
Feed: Rear, Bottom*  
Weight: 9 to 11 lb.  
Card Stock  
Width Range: 3" to 10" (76 to 254 mm)  
Feed: Bottom*  
Weight: Max. 100 lb. Index (180 g/m2)  
Width Range: Not applicable  
Interleaf continuous forms (orig. + 4 copies)  
Feed: Rear, Bottom*  
Weight: 10 to 12 lb. paper, 9 lb carbon  
Width Range: 3 to 10" (76 to 254 mm)  
* Bottom feed requires optional pull or push tractor  
Specifications 81  
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Paper Specifications: ML421  
Labels  
Feed: Bottom* Only  
Weight: Not applicable  
Width Range: 3" to 16" (76.2 to 406.4 mm)  
Single (Cut) Sheet  
Feed: Top Only  
Weight: 14 to 24 lb. US Bond (52.6 to 90 g/m2)  
Width Range: 7.2" to 14.3" (182.8 to 363.2 mm)  
Envelopes, single feed  
Feed: Top Only  
Weight: Max. 24 lb.  
Width Range: 6.5" to 9.5" (165.1 to 241.3 mm)  
Single-part, continuous forms  
Feed: Rear, Bottom*  
Weight: 12 to 24 lb. US Bond (45 to 90 g/m2)  
Width Range: 3" to 16" (76.2 to 406.4 mm)  
Envelopes, continuous feed, non-overlap  
Feed: Bottom* Only  
Weight: Max. 24 lb.  
Width Range: 6.5" to 9.5" (165.1 to 241.3 mm)  
Carbonless continuous forms  
Feed: Rear, Bottom*  
Weight: 9 to 11 lb.  
Card stock  
Width Range: 3" to 16" (76.2 to 406.4 mm)  
Feed: Bottom* Only  
Weight: Max. 100 lb. Index (180 g/m2)  
Width Range: Not applicable  
Interleaf continuous forms  
Feed: Rear, Bottom*  
Weight: 10 to 12 lb. paper, 9 lb. carbon  
Width Range: 3" to 16" (76.2 to 406.4 mm)  
* Bottom feed requires optional pull or push tractor  
82 Microline 420/421 Users Guide  
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Environmental Requirements  
Physical Specifications  
Temperature  
Note: Height dimensions do not include the acoustic cover.  
Operating: 41 to 95°F (5 to 36°C)  
Storage: 14 to 122°F (-10 to 50°C)  
ML420  
Size (WxDxH): 17.1" x 16.1" x 6"  
(434 x 409 x 153 mm)  
Humidity  
Operating: 20 to 80% RH  
Storage: 5 to 95% RH  
Weight: 16.7 lbs. (7.6 kg)  
ML421  
Size (WxDxH): 23.1" x 16.1" x 6"  
(588 x 409 x 153 mm)  
Electrical Requirements  
• 120 volts ac, (+6%, -15%)  
Weight: 21.1 lbs. (9.6 kg)  
50 or 60 Hz (±2%)  
58 W Typical, 10 W idle  
• 230 ac, (+15%, -14 %)  
50 or 60 Hz (±2%)  
58 W Typical, 10 W idle  
Specifications 83  
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Appendix D: Installation  
Printer  
Location  
Ribbon Cartridge  
Power Cord  
• Place your printer on a firm, solid surface.  
• Allow enough space around the printer to easily access the  
platen knob and the various paper feed paths.  
• Make sure a suitable grounded power outlet is available  
nearby.  
Unpack  
• If any items are missing, contact your dealer immediately.  
• Keep your packing materials and carton in case you ever  
need to ship or transport the printer.  
• Interface cable and paper are sold separately.  
84  
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1 Remove any packing tape, then grasp the tabs (1) at either  
end of the access cover and pivot it toward the front of the  
printer as far as it will go.  
3 Remove the shipping restraint from the pull-up roller  
assembly (1).  
2 Remove the printhead shipping restraint.  
Installation 85  
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4 Use the tabs (1) to lift and remove the sheet guide, then  
5 Reinstall the sheet guide: insert the clips on either side of the  
separator into the notches marked with a triangle, then press  
down to secure the separator in place.  
remove the shipping restraint.  
86 Microline 420/421 Users Guide  
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CAUTION! The printhea d ma y be HOT!  
3 Unpack the new ribbon cartridge and install it on the  
printhead.  
Install the Ribbon Cartridge  
Important!  
Make sure you have the correct replacement ribbon for your  
printer. The wrong ribbon will not print when installed in  
your printer.  
Importa nt!  
Do not remove the ribbon shield (1) from the ribbon!  
Ribbon Cartridge Handling  
• Leave unused ribbon cartridges in their packages until  
needed.  
• Careful; the ribbon ink may cause permanent stains.  
• Ribbon ink on skin or clothing can usually be removed with  
soap and water.  
1 Make sure the printer is turned OFF.  
2 Open the access cover and center the printhead (1).  
4 Turn the take-up knob (1) in the direction of the molded-in  
arrow to take up any ribbon slack.  
5 Close the access cover and turn the printer on.  
Installation 87  
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Power Connection  
Computer Connections  
1 Make sure both the printer and the computer are OFF.  
Parallel (LPT): IEEE 1284  
• Requires bidirectional cable, max. length 6 ft. (1.8 m), not  
supplied.  
2 Plug the power cord into the back of the printer, then into a  
grounded outlet.  
• Printer has 36-pin socket  
1 Make sure the printer and computer are both turned off.  
2 Attach a suitable bidirectional cable to the parallel connector  
on the back of the printer. Then attach and secure the cable  
to your computer.  
3 Turn on the printer.  
3 Turn the printer and computer back on.  
88 Microline 420/421 Users Guide  
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USB: Specification 1.1 Compliant  
• Requires USB 1.1 cable, maximum length 19.7 ft. (5 m), not  
supplied.  
Loading Paper  
For instructions on loading paper, see “Loading Paper” in  
Chapter 5.  
• Printer has USB “B” receptacle.  
1 Make sure the printer and computer are both turned off.  
2 Attach a suitable USB cable to the printer. Then attach the  
cable to your computer.  
3 Turn the computer and printer back on.  
Installation 89  
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The Font Sample Test prints a sample of the fonts standard to  
the printer.  
Testing the Printer  
• Font Sample Test  
The top of the printout shows the Printer Model, Emulation,  
Country Code, Interface, and Firmware Revision Level.  
• Rolling ASCII Test  
• Hexadecimal Dump Mode  
1 Make sure paper is loaded.  
2 Turn off the printer.  
Font Sample Test  
3 Press and hold the LF key while turning the printer back on.  
The printer prints a page of font samples and the test ends.  
Importa nt!  
Wide carriage Model ML421: If you are using 8.5" paper to  
run the tests, make sure the paper width selection in the  
printer menu is set to 8.5 inches. Otherwise, printing on the  
platen may damage the printer. See Chapter 4: Menu Mode  
for more information.  
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The Rolling ASCII Print Test produces a continuous printout of  
all 96 ASCII characters in a rolling pattern in whatever  
typeface is selected (default = LQ Courier).  
Rolling ASCII Test  
The top of the printout shows the Printer Model, Emulation,  
Country Code, and Firmware Revision Level.  
1 Make sure continuous forms paper is loaded.  
2 Turn the printer off.  
3 Press and hold the QUIET/TOF key while turning the printer  
back on. (If the printer comes on without starting the Rolling  
ASCII test print, you did not hold the QUIET/TOF key long  
enough.)  
Important!  
The printer prints the rolling ASCII text page after page.  
Wide carriage Model ML421: If you are using 8.5" paper to  
run the tests, make sure the paper width selection in the  
printer menu is set to 8.5 inches. Otherwise, printing on the  
platen may damage the printer. See Chapter 4: Menu Mode  
for more information.  
4 Press SEL to end the test.  
Installation 91  
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Hexadecimal Dump Mode  
Emulations  
When the printer is placed in the Hexadecimal Dump Mode, all  
data received, including text and printer commands, is printed  
in both hexadecimal and ASCII format.  
The factory default emulation for your printer is IBM  
Proprinter III.  
If you wish to change to one of the other emulations, see  
“Changing Emulations” in Chapter 3.  
For example, the following line of BASIC code  
LPRINT CHR$ (27);”0”;CHR$ (30);”This is an  
example of a hexadecimal dump.”  
Printer Drivers  
would print like this:  
Note: In the ASCII format, all non-printable characters are  
represented by a period.  
The Oki driver for your printer is provided on the CD included  
with the printer. You can either load the Oki driver or select one  
of the compatible drivers listed below in your software  
application.  
To engage the Hexadecimal Dump Mode:  
1 Make sure paper is loaded.  
2 Turn off the printer.  
3 Hold the SEL and FF/LOAD keys for several seconds while  
turning on the printer.  
To exit the Hexadecimal Dump Mode:  
• Press the SEL key.  
or  
• Turn the printer off, then on again.  
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Loading the OKI Driver  
Using a Compatible Driver  
Parallel Interface  
Note: See your software documentation for information on how  
to select a printer driver.  
1 Insert the CD into your CD-ROM drive.  
The drivers below are listed by decreasing compatibility with  
your printer. Use one as close to the top of the list as possible.  
Note: If the CD does not AutoPlay, click Start Run →  
Browse, then browse to your CD-ROM drive,  
double-click Install.exe and click OK.  
IBM Proprinter III  
• IBM Proprinter III  
• IBM Proprinter II  
• IBM Proprinter  
2 Select your printer model.  
3 When the Menu Installer window appears, click the Printer  
Software button.  
4 Follow the on-screen instructions.  
Epson FX  
USB Interface  
• Epson FX286e  
• Epson FX 850/1050  
• Epson FX 800/1000  
1 Turn the printer on.  
The Windows Add New Hardware Wizard window displays.  
2 Click Next.  
3 Insert the CD into your CD-ROM drive.  
4 Follow the on-screen instructions to install the software for  
your printer model.  
Installation 93  
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Index  
A
C
E
Accessories ............................................. 68  
Alignment problems ................................. 9  
ASCII Test .............................................. 91  
Auto Carriage return............................... 35  
Auto LF (Line Feed)........................31, 35  
Auto Select ............................................. 32  
Carbonless continuous forms ..........81, 82  
Card Stock .......................................81, 82  
Centering printhead position ..................63  
Character Pitch ....................................... 39  
Selecting ............................................23  
Character Set ...................................28, 36  
Character Width......................................39  
Characters Per Second (CPS) ................... 7  
Code Page Character Set ........................36  
Codes, Printer Control ............................ 69  
Commands  
Epson FX .....................................72–74  
IBM Proprinter III .......................69–71  
Oki Microline Standard ...............75–77  
Control Codes .........................................69  
Cut Sheet Feeder.....................................68  
Electrical Requirements..........................83  
Emulations .......................................24, 92  
Mode ..................................................37  
Envelopes ........................................81, 82  
Environmental Requirements ................. 83  
Epson FX Commands.......................72–74  
B
Bar Codes ............................................... 80  
Bi-directional printing .....................30, 40  
Bottom Feed ....................................81, 82  
Form Tear-Off .................................... 29  
Line Spacing ...................................... 29  
Skip Over Perforation ........................ 29  
Buffer  
Clearing ............................................. 38  
Receive Buffer Size ........................... 78  
94  
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F
H
L
Factory defaults, menu mode ................. 26  
Font Sample Test .................................... 90  
Fonts  
Height, Double Height Printing..............41  
Hex Dump Mode ....................................92  
Humidity .................................................83  
Labels ..............................................81, 82  
Language ................................................ 28  
Length, Page  
Embedded Printer Commands ........... 62  
Resident ............................................. 80  
Selecting ............................................40  
Forms Tear-Off ....................................... 37  
Changing............................................18  
Top of Form ................................12, 17  
Wait Time........................................... 41  
Front Panel  
Rear Feed ...........................................29  
Top Feed ............................................30  
Limited Operation ......................9, 38, 65  
Line Spacing ...........................................38  
Bottom Feed ......................................29  
Rear Feed ...........................................29  
Top Feed ............................................30  
I
I-Prime ......................................32, 38, 61  
IBM  
Character Set......................................36  
Proprinter III Commands .............69–71  
Initialization string..................................61  
Interleaf Continuous Forms ....................82  
Interleaf continuous forms...................... 81  
Interleaved 2 of 5....................................80  
Italics ...............................................28, 41  
M
Keys ..................................................... 9  
Menu Mode........................................ 25  
Margin, Bottom ...............................30, 36  
Mean Time Between Failures (MTBF) ..78  
Mean Time to Repair (MTTR) ............... 78  
Memory, Receive Buffer Size ................ 78  
MENU light ............................................25  
Menu Mode ............................................25  
Changing Settings .............................. 27  
Entering ............................................. 26  
Exiting ............................................... 26  
Front Panel keys ................................25  
Printing the Menu Settings ................ 26  
Reset to factory defaults ....................26  
Settings Table ...............................28–42  
G
Graphics  
Printing .......................................30, 37  
Resolution .......................................... 80  
GROUP, Menu Mode ............................. 25  
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Paper Park...............................................18  
Paper Path, switching .............................19  
Parallel Interface.....................................32  
I-PRIME Signal ................................. 61  
Parts, replacement, purchasing ............... 66  
Perforation, skip over ......................29, 41  
Pitch, character ................................28, 39  
PlatenKnob part number.........................67  
Postnet ....................................................80  
Power rating.............................................. 3  
Print Method ...........................................78  
Print Mode .......................................28, 40  
Print Registration .............................31, 40  
Print Server Option ................................. 68  
Print Size ................................................79  
Print Speed.........................................7, 79  
Print Suppress ..................................31, 40  
Printer Control Codes .......................69–77  
Printer Drivers, Selecting .................92–93  
Printer Parameters ..................................25  
Printhead .................................................78  
Gap.....................................................21  
Proportional Spacing .......................28, 40  
Pull Tractor ............................................. 68  
Push Tractor ............................................68  
O
R
Oki MICROLINE Standard  
Rear Feed  
Commands.......................................75–77  
Operator Panel Function......................... 65  
Options ................................................... 66  
Continuous Forms.............................. 10  
Form Tear-Off .............................29, 30  
Jams, Repetitive ................................. 56  
Line Spacing ......................................29  
Paper Jam ...........................................55  
Skip Over Perforation ........................ 29  
Receive Buffer Size ................................78  
Reliability ............................................... 78  
Replacement Parts .................................. 66  
Resolution (Graphics)............................. 80  
Ribbon Cartridge  
Replacement Order No. ..................... 67  
Replacing ...........................................42  
Ribbon Shield ...........................43, 63, 87  
Roll Paper Stand .....................................68  
RS-232C Serial Interface........................ 78  
P
Page Length  
Rear Feed ........................................... 29  
Top Feed ............................................30  
Page Width.............................................. 39  
Bottom Feed ......................................29  
Rear Feed ........................................... 29  
Setting in the Printer Menu .........30, 39  
Top Feed ............................................30  
Paper  
Cut Sheet............................................68  
Single Sheet ....................................... 53  
Static ..................................................65  
Thickness ........................................... 80  
Weight ................................................ 82  
Widths ..................................30, 39, 82  
Paper Jams ........................................64–66  
Paper Lever............................................. 64  
Paper Out ................................................ 65  
Override ......................................30, 39  
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S
T
U
Self Tests................................................. 90  
Serial Interface........................................ 68  
Serial Interface Option ........................... 62  
Server, Print Option ................................68  
Sheet Guide ............................................67  
Single Sheet  
Cut Sheet Feeder Option....................68  
Jams ................................................... 58  
Loading .............................................. 53  
Skip Over Perforation ............................. 29  
Software  
Embedded commands........................ 62  
Matching drivers to emulations ......... 62  
Software vs. printer settings ..............61  
Specifications ......................................... 78  
Standard Character Set ........................... 28  
Symbol Sets .....................................28, 38  
Temperature Specifications ....................83  
Tests  
Uni-directional printing, graphics .......... 30  
Utility  
ASCII Test .........................................91  
Font Sample Test ...............................90  
Hex Dump..........................................92  
Thickness, Paper .....................................80  
Time Out ..........................................32, 41  
Top Feed ...........................................81–84  
Bottom Margin...................................30  
Line Spacing ......................................30  
Pull Tractor ........................................68  
Single Sheet ....................................... 11  
Top of Form ............................................35  
Forms Tear-Off ......................8, 12, 17  
Paper Shield .................................. 9, 12  
Reset to factory default ...................... 16  
Setting ................................................12  
Standard Setting..........................12, 16  
Typefaces ................................................28  
Selecting ............................................40  
Front Panel Light ...............................80  
Print Speeds ......................................... 7  
Utility Mode Print Quality ................. 22  
W
Wait Time ........................................30, 41  
Weight, Paper ......................................... 82  
Width  
Character ............................................39  
Double width printing........................ 41  
Page  
Bottom Feed.................................. 29  
Rear Feed ......................................29  
Top Feed........................................ 30  
Paper ..................................................82  
Setting in the Printer Menu ....30, 39  
Z
Zero character (slashed, unslashed).28, 41  
Index 97  
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