320T_tp.jpg
User’s
Guide
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Contents
Helpful Hints ...............................................................8
Saving Money ........................................................................9
Saving Money: Forms Tear-Off............................................9
Saving Time .......................................................................10
Saving Time: Internet Support ..........................................10
Saving Time: Paper Park ....................................................10
Saving Time: Moving Through the Menu ........................10
Operation Tips ......................................................................11
Operation Tip: Top of Form ...............................................11
Operation Tip: Turning the Platen Knob ...........................12
Operation Tip: Control Access to the Printer.....................12
Introduction .............................................................. 13
Printer Features .....................................................................14
Parts Identification .................................................. 15
Printer Serial Number ...........................................................15
Parts Identification: Rear Feed (Continuous Forms)............16
Parts Identification: Top Feed (Single-Sheet) ......................17
Front Panel Lights ................................................................18
Front Panel Keys ..................................................................19
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Paper Loading ......................................................................30
Testing the Printer ................................................................34
Font Sample Test ................................................................35
Rolling ASCII Test .............................................................36
Local Printer Installation......................................................37
Installing Printer Software ....................................................37
Windows 95,98,Me,NT4.0 .................................................37
Windows 2000 ...................................................................38
Network Printer Installation .................................................39
Connecting the Network Cable .........................................39
Connecting to the Parallel Port ............................................41
Emulations ...........................................................................41
Printer Drivers .......................................................................41
Product Registration ............................................................42
my.okidata.com ..................................................................42
Registering Your Printer .....................................................42
Installation ................................................................ 20
Installation Hints ..................................................................20
Installation Overview ...........................................................21
Installation Location ............................................................21
Customizing the Installation................................................22
Unpacking the Machine .......................................................24
Shipping Restraints ..............................................................25
Ribbon Cartridge..................................................................26
Ribbon Cartridge Handling ...............................................28
Ribbon Cartridge Emergency First Aid .............................28
Accessories ...........................................................................29
Power Connections...............................................................29
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Using Your Printer................................................... 43
Top of Form (TOF) ................................................................43
Top of Form (TOF) and Forms Tear-Off..............................44
Forms Tear-Off Status (ON or OFF) ....................................44
Setting Top of Form, Forms Tear-Off ON (StepA) .............45
Setting Top of Form, Forms Tear-Off OFF (Step B)............47
Temporary Top of Form Change ........................................49
Reset Top of Form to Factory Default ................................50
Printer ON ........................................................................50
Printer OFF .......................................................................50
Forms Tear-Off ......................................................................51
Changing the Forms Tear-Off Setting ................................52
Automatic Forms Tear-Off ..................................................53
TEAR Key andAutomatic Forms Tear-Off ......................53
Manual Forms Tear-Off ......................................................54
TEAR Key ............................................................................55
Forms Tear-Off set OFF ......................................................55
Forms Tear-Off set ON ........................................................55
Paper Park .............................................................................56
Changing Paper Paths ..........................................................57
Continuous-forms to single-sheet feed ..............................57
Single-sheet feed to continuous forms ..............................57
Printhead Gap .......................................................................58
Expanded Printhead Gap ...................................................59
Print Quality .........................................................................63
Typeface ...............................................................................64
Character Pitch .....................................................................65
Printer Reset .........................................................................66
Emulations ...........................................................................67
Available Emulations.........................................................67
Changing Emulations ........................................................67
Printer Drivers .......................................................................68
Selecting Printer Drivers ....................................................68
Obtaining Drivers...............................................................69
Installing Printer Drivers ....................................................69
Menu Mode ..........................................................................70
Moving Through the Menu ...............................................71
Moving Forward ..............................................................71
Moving Backward ...........................................................71
Resetting Menu to Factory Defaults ..................................72
Printing the Menu Settings ................................................72
Changing the Menu Settings .............................................73
Menu Settings Table ..........................................................74
Explanations of Menu Items ..............................................79
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Specifications ............................................................ 96
Service and Support .............................................. 102
General Information .......................................................... 102
Documentation .................................................................. 103
Purchase Location ............................................................. 103
Internet Support ................................................................. 104
www.okidata.com ......................................................... 104
my.okidata.com ............................................................ 104
Telephone Support ............................................................ 105
Oki Data Service Centers................................................... 106
Service and Support: United States and Canada............... 107
Service and Support: Latin America ................................. 108
Accessories ............................................................. 109
PurchasingAccessories...................................................... 109
Accessories: Part Numbers ................................................ 110
Consumables: Part Numbers ........................................... 110
Options: Part Numbers .................................................... 110
Replacement Parts: Part Numbers ................................... 111
Documentation: Part Numbers ........................................ 112
Maintenance ............................................................. 82
Replacing the Ribbon Cartridge ..........................................82
Printer Cleaning ...................................................................83
Paper Jams ............................................................................84
Rear Feed Paper Jams .........................................................84
Single-sheet Paper Jams .....................................................89
Troubleshooting ....................................................... 90
General Information .............................................................90
Internet Support .................................................................90
List of Problems ....................................................................91
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Printer Control Codes .......................................... 113
Epson LQ Commands ........................................................ 114
IBM Proprinter X24e / XL24e and
IBM X24eAGM /XL 24eAGM Commands ..................... 117
Index ........................................................................ 126
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Helpful Hints
Your printer has many features and capabilities that will help
you:
This section summarizes the features and capabilities directly
connected to saving money and time.
• save money.
• save time.
Details for these features and capabilities are provided in
other sections of this document.
• operate the machine.
You may want to use some of our Helpful Hints when
working with your machine.
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Saving Money
Saving Money: Forms Tear-Off
The Forms Tear-Off feature allows a printed page (rear feed,
continuous form) to be torn off without wasting paper or
adjusting the printer.
When printing stops, the paper will advance to the tear-off
position.
This feature is normally turned off.
Forms Tear-Off automatically moves the paper from the
initial printing position (print start position) to the tear-off
position, after a time interval (which you select through the
menu).
Forms Tear-Off and the Top of Form settings interact.
For more information, refer to “UsingYour Printer, Forms
Tear-Off” and “UsingYour Printer, Top of Form.”
The top of the page (perforation) is even with the tear bar.
The tear bar is located under the clear top of the access cover.
Paper remains in the tear-off position until the printer
receives more data. Then, the paper moves back down for
printing (retracts to the initial print position).
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Saving Time: Paper Park
Saving Time
Your printer’s paper park feature allows you to print a single
sheet (cut-sheet) page without removing continuous feed
paper from the printer.
Saving Time: Internet Support
For more information, refer to “UsingYour Printer, Paper
Park.”
Oki Data provides support via the Internet.
Oki Data’s main web site, www.okidata.com, is the gateway to
Oki Data’s products and services.
Saving Time: Moving Through the Menu
my.okidata.com is a powerful area of Oki Data’s web site
designed to help you personalize the information and service
you get from Oki Data.
When the printer is in Menu Mode, you can move forward or
backwards through the menu.
You can find information at your convenience, at any time.
To move forward, press GROUP, ITEM, or Set, whichever is
appropriate.
For more information, refer to “Service and Support, Internet
Support.”
To move backward, press and hold SHIFT, then GROUP,
ITEM, or Set, whichever is appropriate.
For more information, refer to “UsingYour Printer, Menu
Mode.”
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Operation Tips
Operation Tip: Top of Form
If you turn the platen knob when the printer is turned
!
!
on, you will cause the Top of Form to mis-align. Always
turn the printer off before turning the platen knob!
The first line prints at the red line of the plastic paper shield
(1) on the printhead.
Always determine the status of the Forms Tear-Off menu
setting BEFORE setting the Top of Form. Refer to
“UsingYour Printer, Top of Form, Forms Tear-Off
Status (ON or OFF).”
The Top of Form and Forms Tear-Off settings of your printer
interact.
How you set the Top of Form depends on the status of the
Forms Tear-Off menu setting.
For more information, refer to “UsingYour Printer, Top of
Form (TOF).”
Top of Form sets the print start position for the printer. It is
adjustable in increments of 1/144 of an inch. The amount of
adjustment is limited to avoid paper jams.
32T-18.eps
1
The Top of Form may be left at the factory default (1 inch),
changed for a single print job, or set to a new (permanent)
default.
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Operation Tip: Turning the Platen Knob
Operation Tip: Control Access to the
Printer
If you turn the platen knob when the printer is turned
!
on, you will cause the Top of Form to mis-align. Always
turn the printer off before turning the platen knob!
You can control access to the printer by changing the setting
for the Operator Panel Function (in the Menu).
When the Operator Panel Function is set to Full Operation
(the factory default), all keys on the front panel operate.
When the Operator Panel Function is set to Limited
Operation, the PRINT QUALITY and CHARACTER PITCH
keys don’t work. This prevents these settings from being
changed from the control panel when several people are
using the printer.
For more information, refer to “UsingYour Printer, Menu
Mode, Menu Settings Table, Setup, Operator Panel
Function.”
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Introduction
Thank you for purchasing this printer.
Oki Data on the Internet
This rugged 24-pin printer can meet the needs of harsh and
demanding environments. The expanded printhead gap, zero-
tear capability, and multiple paper feed paths allow the
printer to handle a wide variety of media, including 6-part
forms. Your printer will provide years of dependable and
efficient service.
The Oki Data Web Sites provide the most current information
available on your product.
An on-line version of this document is available for viewing
and downloading via Oki Data’s Web Sites.
You may reach Oki Data via the Internet at:
In addition to the many standard features, options can
expand the machine’s capabilities.
•
•
www.okidata.com
my.okidata.com
For information on the options, see “Accessories.”
For more information on the Oki Data Web Sites, refer to
“Service and Support, Internet Support.”
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Printer Features
• Super reliable, durable operation: 10,000 hours Mean
Time Between Failures (MTBF)!
• Expandable head gap for handling forms up to 0.031"
(0.79 mm) thick through the bottom feed path using the
optional push and/or pull tractor.
• Advanced paper handling, with built-in rear push tractor
and zero-tear forms capability.
• Blazing print speeds:
— Utility Mode
260 to 390 cps
depends on selected characters per inch
— Letter Quality Mode
87 to 174 cps
depends on selected characters per inch
• 100% backward compatible with Microline 390/391
printers.
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Parts Identification
The parts identified here are parts of the unit that you will use
during normal operation.
Printer Serial Number
The serial number of your machine is on a label on the back
of your machine.
For accessories (consumables, options, replacement parts, and
documentation), refer to “Accessories.”
The label says “S/N.”
An example serial number is: 401A0154693.
You will need your printer serial number if your
!
machine requires servicing.
A written receipt for the product, showing the date of
purchase, dealer’s name, and both the model and serial
numbers of the product must accompany any request or
claim for work to be performed under Limited
Warranty.
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Parts Identification: Rear Feed
(Continuous Forms)
1
8
2
7
1 Paper Guides
2 Paper Separator
3 Paper Lever
3
SE
L
4 On-Off Switch
5 Platen Knob
6 Control Panel
7 Acoustic Cover
8 Access Cover
SE
L
MENU
L
F
e
SHI
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F
F
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Mi
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PRINT
Q
UALIT
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MENU
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H
10
17
12
20
15
PR
O
P
4
6
5
Move the paper lever to the position marked “REAR.”
!
For rear feed, the paper lever is towards the front of the
printer.
32T-01c.eps
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Parts Identification: Top Feed
(Single-Sheet)
1
1 Paper Guides
2 Paper Separator
3 Paper Lever
8
7
2
4 On-Off Switch
5 Platen Knob
SEL
SE
L
6 Control Panel
7 Acoustic Cover (open)
8 Access Cover
MENU
L
F
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SHI
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T
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Mic
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Q
UALIT
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G
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UP
ALARM
P
AR
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3
ITE
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Q
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SET
UT
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TO
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MENU
Q
PRINT
SSD
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HARAC
T
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10
17
12
20
15
PRO
P
6
4
Move the paper lever to the position marked “TOP.”
5
!
The paper lever is towards the back of the printer.
32T-15.eps
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Front Panel Lights
3
2
390 panel.eps
1
PRINT QUALITY
COURIER
PRESTIGE
GOTHIC
ORATOR
LQ
SEL
SEL
ROMAN
SWISS
UTILITY
LF
FF/LOAD
TEAR
SET
PARK
QUIET
Micro Feed
Down
Micro Feed
Up
MENU
SHIFT
TOF
CHARACTER PITCH
10
12
20
15
EXIT
GROUP
ITEM
PRINT
17
PROP
POWER ALARM
MENU
RESET
4
5
6
1 SEL: Glows = printer selected, ready to receive data
Flashes = printer in Print Suppress Mode
4 POWER: Glows = printer is turned on.
5 ALARM: Glows = error condition exists:
Not lit = printer deselected (cannot receive data)
2 QUIET: Glows = printer is in Quiet mode.
• out of paper (no other lights blinking)
• paper jam if 15 cpi light is also blinking
• paper lever is set to wrong position if 10 cpi light is also
blinking.
• Blinks = error condition. Turn printer off, then on; if
light still flashes, contact service dealer.
6 10 / 12 / 15 / 17 / 20 / PROP:
3 Print Quality: Indicates selected print quality and
typeface.
Indicate selected character pitch.
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Front Panel Keys
390 panel.eps
1
2
3
4
5
6
7
8
PRINT QUALITY
COURIER
PRESTIGE
GOTHIC
ORATOR
LQ
SEL
SEL
ROMAN
SWISS
UTILITY
LF
FF/LOAD
TEAR
SET
PARK
QUIET
Micro Feed
Down
Micro Feed
Up
MENU
SHIFT
TOF
CHARACTER PITCH
10
12
20
15
EXIT
GROUP
ITEM
PRINT
17
PROP
POWER ALARM
MENU
RESET
9
1 SEL: Selects/deselects printer (printer on-line / off-line).
When held on power up, or with SHIFT key, engages
Menu Mode.
5 TEAR: Moves continuous-form paper up for tear-off or
back down for printing.
6 PARK: Retracts continuous-form paper from the path.
2 SHIFT: Press and hold while pressing another key to
engage the alternate function for that key (e.g., “Micro
Feed Down” for LF key).
7 QUIET: Turns Quiet Mode on and off. When held on
power up, activates Rolling ASCII Test.
8 PRINT QUALITY: Selects print quality and typeface.
3 LF: Moves paper up one line: press and hold for
repetitive line feeds. When held on power up, activates
Font Test.
9 CHARACTER PITCH: Selects the character pitch. Used
with SHIFT key to reset the printer and clear the buffer.
4 FF/LOAD: Loads/ejects single sheet of paper; loads
continuous-form paper or feeds it to next page.
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Installation
Installation Hints
• Your printer has a grounded, 3-prong plug as a safety
feature. It will only fit into a grounded outlet. If you can
not plug it in, chances are that you have an older, non-
grounded outlet. Contact an electrician to have it
replaced with a grounded outlet. Do not use an adapter to
defeat the grounding.
• Avoid damaging the power cord. Do not put anything on
it or place it where it will be walked on. If the cord
becomes damaged or frayed, replace it immediately.
• Read the setup and operating instructions in this
document carefully. Be sure to save this document for
future reference.
• Read and follow all warning and instruction labels on the
printer itself.
• Place your printer on a firm, solid surface. If you put in on
something unsteady, it might fall and be damaged. If you
place it on a soft surface (such as a rug, sofa, or bed) the
vents may be blocked, causing it to overheat.
• The printer must be installed near a power outlet which
will remain easily accessible.
• Be certain that your power source matches the rating listed
on the back of the printer. If you are not sure, check with
your dealer or with your local power company.
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Installation Overview
• If you’re using an extension cord or power strip with the
printer, make sure that the total of the amperes required by
all the equipment on the extension is less than the
extension’s rating. Generally, the total ratings of all
equipment plugged into any one power line should not
exceed 15 amperes. Don’t exceed this unless you know
that the power line your equipment is plugged into has a
rating above 15 amperes.
• Protect your printer from overheating. Make sure the
openings on the printer are not blocked. Do not put the
printer on or near a heat source, such as a radiator or heat
register. If you put the printer in any kind of enclosure,
make sure it is well ventilated.
To install your new printer, follow the instructions in this
section. You must complete these steps for your printer to
operate properly.
If you have purchased an accesssory (option) for your printer,
refer to the documentation you received with that accessory
for installation instructions.
Installation Location
• Place your printer on a firm, solid surface.
• Allow enough space on each side of the machine to easily
access the platen knob and the various paper feed paths.
• Make sure a power outlet is available nearby.
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Customizing the Installation
Your printer has many settings (defaults) that do not need to
be adjusted as part of a standard installation.
However, you may need to adjust settings to fit your
standards.
Some settings you may need to adjust as part of your
installation are:
• Top of Form (TOF)
• Paper Path
• Printhead Gap
To adjust these settings, refer to the appropriate section in
“UsingYour Printer.”
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Top of Form (TOF)
If you turn the platen knob when the printer is turned
The Top of Form and Forms Tear-Off settings of your printer
interact.
!
!
!
on, you will cause the Top of Form to mis-align. Always
turn the printer off before turning the platen knob!
The factory default setting for the Top of Form (where
the printing should begin) is one inch down from the top
of the page.
Your software may print the first line of print above or
below where TOF is set. You may need to adjust the
TOF to meet your software’s needs. Use the procedures
in “UsingYour Printer, Top of Form, Forms Tear-Off
Status (ON or OFF).”
How you set the Top of Form depends on the status of the
Forms Tear-Off menu setting.
If Forms Tear-Off is activated (set to ON), set the Top of Form
using “UsingYour Printer, Setting Top of Form, Forms Tear-
Off ON (StepA).”
If Forms Tear-Off is NOT activated (set to OFF), set the Top of
Form using the “Using Your Printer, Setting Top of Form,
Forms Tear-Off OFF (Step B).”
The first line prints at the red line of the plastic paper
!
shield (1) on the printhead.
32t-18.eps
1
M
P
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Unpacking the Machine
Before you begin, be sure that all the items listed below are
included in your package.
If any items are missing, contact your dealer
!
immediately. Keep you packing materials and carton in
case you ever need to ship or transport the unit.
1
1 Printer
2 Ribbon Cartridge
3 Power Cord
SE
L
SE
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MENU
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32t-14.eps
U
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MENU
T
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PRINT
SSD
C
HARAC
T
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10
17
12
20
15
PRO
P
2
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Shipping Restraints
3
Grasp the tabs and lift off the paper separator (1).
Remove the shipping restraint (2).
1
Open the access cover (1). Remove the printhead
shipping restraint (2) and tape.
Turbo-1.eps
Turbo-15.eps and Turbo-16.eps
2
1
2
1
2
4
Install the paper separator.
Turbo-17.eps
2
Remove the shipping restraint (1) behind the pull-up
roller assembly.
1
32t-16.eps
L
F
F
F
/
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c
ro
F
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d
o
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PRINT
Q
U
ALIT
Y
PAR
K
UP
I
T
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M
Q
U
IET
HSD
NL
PIT
SET
U
T
L
MENU
T
O
F
Q
PRINT
C
HARAC
T
E
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C
H
SSD
10
17
12
20
15
PRO
P
Keep your packing materials and carton in case you
ever need to ship or transport the unit.
!
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Ribbon Cartridge
Important: Make sure you have the correct replacement
ribbon for the ML390/391 Turbo Printers
(P/N52104001).
1
2
Make sure the printer is turned OFF.
!
Center the printhead (1).
32T-18.eps
1
The wrong ribbonWILL NOT print when installed on
the ML390/391 Turbo Printers.
M
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3
If you are replacing the ribbon: swing the front of the
cartridge up off the printhead, then lift the cartridge out
and discard it.
5
6
Install the new ribbon cartridge.
32T-19dn.eps
Caution! The printhead may be HOT!
32T-19_up.eps
!
Turn the take-up knob in the direction of the arrow to
take up any ribbon slack.
32t-39.eps
4
Unpack the ribbon cartridge.
Important! DO NOT remove the ribbon shield from the
ribbon!
!
1
2
3
Ribbon Shield
Grip Points
Take-up Knob
2
32t-20.eps
3
1
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Ribbon Cartridge Handling
Ribbon Cartridge Emergency First Aid
• Leave unused ribbon cartridges in their packages until
needed.
• When replacing a ribbon cartridge, re-use the packaging
to dispose of the old ribbon cartridge.
Contact occurs with eyes.
Flush eyes with large quantities of water for 15 minutes,
keeping eyelids open with fingers. Seek medical attention.
Contact occurs with skin
Wash thoroughly with soap and water.
For more information
• Be careful when removing the ribbon cartridge. Do not let
it touch your clothing or porous materials. The ribbon ink
may cause permanent stains.
• Ribbon ink on skin or clothing can usually be removed
with soap and water.
Refer to the Material Safety Data Sheet in “Warranty,
Regulatory, and Safety Information.”
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Accessories
Power Connections
If you have purchased an accesssory (option) for your printer,
refer to the documentation you received with that accessory
for installation instructions.
1
2
Make sure both the printer and the computer are OFF.
Plug the power cord into the back of the printer (1), then
into a grounded outlet (2).
59#11.eps and Plugin.eps
2
1
3
Turn on the printer.
32T-01A.eps
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Paper Loading
Rear Feed, Continuous Forms
1
2
Move the paper lever (1) to the position marked “REAR.”
Use the rear-feed path for printing on single-thickness,
continuous-form paper.
32T-11.eps
1
Use the single-sheet path (top feed) for graphics or charts.
If you have paper in the paper path, be sure to remove it
!
before installing rear-feed paper.
Grasp the tabs and lift off the paper separator.
1
2
3
4
Lock Lever
Upper Tractor Cover
Pins
32T-23A.eps
Lower Tractor Cover
32T-26.eps
1
2
4
3
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3
Pull up on the lock levers and open the tractor covers.
5
Move the left tractor to align the edge of the paper with
the appropriate reference mark (1). Then, push back the
Then, move the right tractor to fit the width of the paper.
32T-27.eps
lock lever.
32T-29A.eps
1
4
Place the first two holes in the paper over the tractor pins
on either side. Close the tractor covers.
32T-29.eps
6
Adjust the position of the right tractor to center the holes
in the paper on the pins. Then, push back the right lock
lever. Do not stretch the paper.
32T-29.eps
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Top Feed (Single Sheets)
7
Install the paper separator. Place the wire guide (1) on the
pull-up roller assembly (2).
32T-31.eps
Use the single-sheet path for letterhead stationery, memos,
and individual envelopes.
If you have continuous-form paper in the path, press
!
PARK to remove it before loading single sheets.
1
2
Make sure the printer is on and deselected (SEL light off).
Place the paper lever in the position marked “TOP.”
32T-12.eps
1
2
8
Press FF/LOAD. The paper feeds into the printer.
The factory default setting for the Top of Form (where
the printing should begin) is one inch down from the top
of the page. To change the setting, see “Using Your
Printer, Top of Form (TOF).”
3
Open the carriage cover. Raise the paper separator to the
!
single-sheet position.
32T-32.eps
SE
L
SE
L
M
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N
U
L
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IF
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A
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T
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SSD
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10
12
20
17
15
PR
O
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4
Make sure the wire feed guide (1) is secured in the sheet
Important!
guide.
!
!
If the paper does not feed in, remove it. Check the paper
lever position. Make sure the ALARM light is on: if it is
flashing, hold the SHIFT key and press the
CHARACTER PITCH (RESET) key. Reload the sheet
of paper.
32T-33.eps
1
The factory default setting for the Top of Form (where
the printing should begin) is one inch down from the top
of the page. To change the setting, see “Using Your
Printer, Top of Form (TOF).”
S
E
L
S
E
L
M
E
N
U
L
F
S
H
IF
T
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X
IT
R
M
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GRO
UP
Up
PR
IN
A
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PA
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K
Q
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IT
EM
Q
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IE
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T
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SE
T
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TL
MENU
T
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Q
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A
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R
1
PI
0
TC
H
1
2
1
7
1
5
2
0
PR
O
P
5
Adjust the paper feed guides (1) for the width of the
paper. Place a sheet of paper in the separator. The paper
will feed into the printer.
32T-15.eps
1
SEL
SEL
MENU
L
F
e
S
H
I
F
T
E
X
I
T
Mi
D
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o
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Q
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UP
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K
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PRO
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Testing the Printer
Wide Carriage Model
Microline 391 Turbo/n
Running the printer self tests is a good way to check the
installation of your printer.
!
The two self tests are:
If you are using 8.5 inch paper to run the test, make sure
the paper width selection in the printer menu is set to
8.5 inches. Otherwise, printing on the platen may
damage the printer. Refer to “UsingYour Printer, Menu
Mode, Explanations of Menu Items.”
• Font Sample Test
• Rolling ASCII Test
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Font Sample Test
The Font Sample Test automatically stops after all the
available fonts print.
To run the test:
Turn the printer off, then press and hold the LF key
!
!
•
while turning the printer back on.
LF.eps
Wide Carriage Model
Microline 391 Turbo/n
LF
If you are using 8.5 inch paper to run the test, make sure
the paper width selection in the printer menu is set to
8.5 inches. Otherwise, printing on the platen may
damage the printer. Refer to “Using Yo
Micro Feed
Down
GROUP
To exit the test:
Press SEL.
The Font Sample Test prints a sample of the fonts standard to
the printer.
•
SEL.eps
The top of the printout has the Printer Model, Emulation,
Country Code, Interface, and Firmware Revision Level for
your printer.
SEL
SEL
MENU
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Rolling ASCII Test
Wide Carriage Model
To run the test:
Turn the printer off, then press and hold the QUIET key
!
Microline 391 Turbo/n
•
while turning the printer back on.
If you are using 8.5 inch paper to run the test, make sure
the paper width selection in the printer menu is set to
8.5 inches. Otherwise, printing on the platen may
damage the printer. Refer to “UsingYour Printer, Menu
Mode, Explanations of Menu Items.”
QUIET.eps
QUIET
TOF
The Rolling ASCII Test DOES NOT automatically stop.
!
You must manually stop it.
To exit the test:
Press SEL.
•
The Rolling ASCII Print Test produces a continuous printout
of all 96 ASCII characters in a rolling pattern. The type style
set in the printer menu will be utilized.
SEL.eps
SEL
Use the Rolling ASCII Test to check the following.
SEL
•
Print Quality
MENU
Across the entire length of a line
Down the entire page
Line Spacing
•
•
Character Formation
The top of the printout has the Printer Model, Emulation,
Country Code, and Firmware Revision Level.
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Installing Printer Software
Local Printer Installation
Windows 95, 98, Me, NT4.0
You MUST install your printer as a Local Printer before
!
!
you perform any network installation.
1
2
With the OKI ML 390/391 Turbo/n CD in your CD-ROM
drive, click Start→ Run.
During this part of your printer installation, you DO
NOT connect a cable between your printer and your
computer.
Browse to your CD-ROM drive, then double-click
install.exe.
You are making an installation to a logical port, which
is done through software, not physical connections.
3
Select the ML 390/1Tn printer model.
4
On the OKI Menu Installer main menu, click Printer
Software.
If you want to use the parallel port, you MUST remove
the Network Card from the printer. See the OkiLAN
6120e User’s Guide for details.
5
6
7
8
Make sure the ML390/1Tn Driver is selected.
Select Local Printer. Click Next.
Select LPT1. Click Next.
Click Finish.
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Installing Printer Software
7
8
9
Click Have disk.
Windows 2000
Click Browse.
1
2
With the OKI ML 390/391 Turbo/n CD in your CD-ROM
drive, click Start→ Run.
Browse to your CD-ROM drive, then double-click
install.exe. Click OK.
Locate CD-ROM in the pull-down menu.
10 Open the Drivers\390391\Win2k\ folder.
11 Select OEMPRINT.INF. Click Open.
12 Click OK.
3
4
Select the 390/1Tn printer. Click Continue.
On the OKI Menu Installer main menu, click Printer
13 OKI ML390/1 Turbo displays in the Printers window.
Click Next—do not select Have disk.
14 Rename the printer if you wish. Click Next.
15 Select Do not share this printer. Click Next.
16 Do not print a test page. Click Next.
17 Click Finish.
Software. This launches the Add Printer Wizard.
5
6
Select Local. Clear Automatically detect and install my
Plug and Play printer. Click Next.
Click Next to accept LPT1 as the port selection.
18 If the Digital Signature Not Found window appears, click
Yes.
19 Click Next.
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Network Printer Installation
You MUST install your printer as a Local Printer before
you perform any network installation.
Connecting the Network Cable
!
!
1
Plug the power adapter wire into the power jack on the
OkiLAN 6120e. Then plug the power adapter into a 120
VAC wall outlet.
If you want to use the parallel port, you MUST remove
the Network Card from the printer. See the OkiLAN
6120e User’s Guide for details.
Some countries may require a different adapter for
!
local voltages, such as 240 VAC.
6120e_5.jpg
For detailed information on installing network software and
setting up your printer on a network, refer to the on-line
OkiLAN 6120e User’s Guide.
From the OKI Menu Installer, click Network andAdmin
Software→ Network Documentation.
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2
Attach the 10/100 Base-T UTP cable to the receptacle on
the back of the OkiLAN 6120e. Attach the other end of
the cable to the Network.
6120e_6.jpg
3
Plug the printer power cord into the power outlet.
6120e_7.jpg
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Connecting to the Parallel Port
Emulations
If you want to use the parallel port, you MUST remove
The factory default emulation for your printer is Epson® LQ.
!
!
the Network Card from the printer. See the OkiLAN
6120e User’s Guide for details.
If you need to change the emulation, refer to “Using Your
Printer, Emulations.”
FCC regulations require the use of a shielded cable no
longer than 6 ft. (1.8 m).
An IEE 1284-compatible parallel cable is needed for
bi-directional communications.
Printer Drivers
1
Plug the interface cable into the parallel port (1) and
secure it with the wire loops.
Before you can use your printer, you must select the correct
printer driver in your software. If you select the wrong driver,
you will see strange characters, incorrect fonts, etc.
32T-22.eps
See your software documentation for information on
!
how to select a printer driver.
For more information on printer drivers, refer to “UsingYour
Printer, Printer Drivers.”
2
Attach the other end of the cable to your computer.
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Registering Your Printer
Product Registration
You can register your printer by:
my.okidata.com
• visiting our website at http://www.okidata.com.
Click on Product Registration.
Your Personal Solutions Center
Register your printer and create your own personalized
• filling out the hardcopy registration form and
support center with my.okidata.com.
mailing it in
or
faxing it in.
my.okidata.com is a powerful area of our web site designed to
help you get the most from your OKI printer. It represents our
commitment to providing you with solutions, finding out the
latest updates about your OKI products, and getting the
details on OKI programs and services that can help your
bottom line.
Service and Support
If you need further assistance or have questions, please refer
to “Service and Support.”
You can also
• Choose to receive product updates via e-mail.
• Have private access to our solutions section.
• Check out the What’s New section to see what’s changed
since your last visit.
• Get your own Solutions Specialist that you can contact
directly via e-mail when you need assistance.
my.okidata.com offers you support, solutions and more, all
personalized for you and your specific OKI printer.
Start using my.okidata.com today!
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Using Your Printer
Top of Form (TOF)
Top of Form sets the print start position for the printer. It is
adjustable in increments of 1/144 of an inch. The amount of
adjustment is limited to avoid paper jams.
If you turn the platen knob when the printer is turned
on, you will cause the Top of Form to mis-align. Always
turn the printer off before turning the platen knob!
!
!
!
The first line prints at the red line of the plastic paper shield
(1) on the printhead.
The factory default setting for the Top of Form (where
the printing should begin) is one inch down from the top
of the page.
32T-18.eps
1
Your software may print the first line of print above or
below where TOF is set. You may need to adjust the
TOF to meet your software’s needs. Use the procedures
in “UsingYour Printer, Top of Form, Forms Tear-Off
Status (ON or OFF).”
M
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Top of Form (TOF) and Forms Tear-Off
Forms Tear-Off Status (ON or OFF)
If you turn the platen knob when the printer is turned
on, you will cause the Top of Form to mis-align. Always
turn the printer off before turning the platen knob!
Before you set the Top of Form, you need to know the status
of the Forms Tear-Off menu setting (whether it is ON or OFF).
!
!
There are two ways to determine the status of the Forms Tear-
Off menu setting:
Your software may print the first line of print above or
below where TOF is set. You may need to adjust the
TOF to meet your software’s needs. Use the procedures
in “UsingYour Printer, Top of Form, Forms Tear-Off
Status (ON or OFF).”
•
•
print the Menu.
use the TEAR key.
To print the Menu, refer to “UsingYour Printer, Menu Mode,
Print the Menu Settings.”
The Top of Form and Forms Tear-Off settings of your printer
interact.
To use the TEAR key:
1 Load paper.
How you set the Top of Form depends on the status of the
Forms Tear-Off menu setting.
2 Press TEAR.
3 If the paper moves up, then Forms Tear-off is OFF.
If the paper moves down, then Forms Tear-off is ON.
If Forms Tear-Off is activated (set to ON), set the Top of Form
using Step A.
Refer to “UsingYour Printer, Setting Top of Form, Forms
Tear-Off ON (StepA).”
If Forms Tear-Off is NOT activated (set to OFF), set the Top of
Form using Step B.
Refer to “UsingYour Printer, Setting Top of Form, Forms
Tear-Off OFF (Step B).”
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Setting Top of Form, Forms Tear-Off ON
(Step A)
If you turn the platen knob when the printer is turned
on, you will cause the Top of Form to mis-align. Always
turn the printer off before turning the platen knob!
1 Turn the printer ON.
!
!
2 Park the paper.
3 With paper out of the unit, (red alarm light should be on)
press SHIFT (1) and QUIET/TOF (5) to reset the current
Top of Form.
Always determine the status of the Forms Tear-Off menu
setting BEFORE setting the Top of Form. Refer to
“UsingYour Printer, Top of Form, Forms Tear-Off
Status (ON or OFF).”
4 Press FF/LOAD (3) to load the paper.
5 Press SEL/MENU (6) to take the printer off line.
The SEL light goes out.
6 Wait until the paper moves up to the tear position, then
press and hold TEAR (4).
The paper moves to the current Top of Form.
Keep pressing and holding TEAR.
7 Press and hold SHIFT and release TEAR.
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8 As you continue to hold SHIFT, press the LF / Micro Feed
Down (2), or FF/LOAD / Micro Feed Up (3), depending on
which direction you want to move the paper to align Top
of Form.
The first line prints at the red line of the plastic paper
shield (7) on the printhead.
!
32T-18.eps
7
Press LF / Micro Feed Down to decrease the space (move
Top of Form higher). The paper moves down.
M
Press FF/LOAD / Micro Feed Up to increase the space
(move Top of Form lower). The paper moves up.
32T-FP.eps
9 Keep holding SHIFT and press QUIET/TOF a few times to
4
5
1
3
2
set the Top of Form.
10 When the Top of Form is at the correct position, release all
SEL
keys.
FF/LOAD
TEAR
SET
PARK
QUIET
TOF
LF
SEL
Micro Feed
Down
6
Micro Feed
Up
SHIFT
MENU
11 Press SEL/MENU to place the printer on-line.
PRINT
ITEM
EXIT
GROUP
POWER
ALARM
MENU
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Setting Top of Form, Forms Tear-Off OFF
(Step B)
If you turn the platen knob when the printer is turned
on, you will cause the Top of Form to mis-align. Always
turn the printer off before turning the platen knob!
1 Turn the printer ON.
!
!
2 Press SEL/MENU (6) to take the printer off line. The SEL
light goes out.
Always determine the status of the Forms Tear-Off menu
setting BEFORE setting the Top of Form. Refer to
“UsingYour Printer, Top of Form, Forms Tear-Off
Status (ON or OFF).”
3 Press and hold SHIFT (1).
Then, press LF / Micro Feed Down (2) or FF/LOAD /
Micro Feed Up (3), depending on which direction you
want to move the paper to align the tear-off position.
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Press LF / Micro Feed Down to decrease the space (move
Top of Form higher). The paper moves down.
The first line prints at the red line of the plastic paper
shield (7) on the printhead.
!
Press FF/LOAD / Micro Feed Up to increase the space
(move Top of Form lower). The paper moves up.
32T-FP.eps
32T-18.eps
7
4
5
M
1
3
2
SEL
FF/LOAD
TEAR
SET
PARK
QUIET
TOF
LF
SEL
6
Micro Feed
Down
Micro Feed
Up
SHIFT
MENU
4 Keep holding SHIFT and press QUIET/TOF a few times to
PRINT
ITEM
EXIT
GROUP
set the Top of Form.
POWER
ALARM
MENU
5 When Top of Form is at the correct position, release all
keys.
6 Press SEL/MENU to place the printer on line.
If you turn the platen knob when the printer is turned
!
!
on, you will cause the Top of Form to mis-align. Always
turn the printer off before turning the platen knob!
For information on resetting the Top of Form to the
factory default, refer to “Using Your Printer, Top of
Form, Reset Top of Form to Factory Default.”
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Temporary Top of Form Change
If you turn the platen knob when the printer is turned
To change the Top of Form (move it lower) for one page
!
!
on, you will cause the Top of Form to mis-align.
Always turn the printer off before turning the platen
knob!
only:
1 Press SEL to deselect the printer.
2 Press LF to change the position of the Top of Form.
The factory default setting for the Top of Form (where
the printing should begin) is one inch down from the
top of the page.
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Reset Top of Form to Factory Default
If you turn the platen knob when the printer is turned
on, you will cause the Top of Form to mis-align. Always
turn the printer off before turning the platen knob!
There are two ways to reset the Top of Form to the factory
default:
!
!
•
•
with the printer ON.
with the printer OFF.
The factory default setting for the Top of Form (where
the printing should begin) is one inch down from the top
of the page.
Printer ON
1 With the printer ON, and paper parked (out of the printer)
Press QUIET / TOF.
Printer OFF
1 With the printer OFF, and no paper installed,
Press and hold PARK + QUIET/TOF while turning on the
printer.
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Forms Tear-Off
When printing stops, the paper advances to the tear-off
position.
The status of the Forms Tear-Off menu setting affects
how you set the Top of Form.
!
The default setting for Forms Tear-Off is OFF.
There are two types of Forms Tear-Off:
To determine the status of the Forms Tear-Off menu
setting, refer to “UsingYour Printer, Top of Form,
Forms Tear-Off Status (ON or OFF).”
•
•
Automatic Forms Tear-Off
Manual Forms Tear-Off
For information on setting the Top of Form, refer to
“Using Your Printer, Top of Form, Setting Top of Form,
Forms Tear-Off (ON or OFF).”
If the software package you are using “pauses” while
sending data to the printer, Forms Tear-Off may be
activated (if it is enabled through the Menu). The pause
must be for two or more seconds. No data is lost. Uneven
print registration will occur due to the paper movement.
If the problem occurs, use the menu to turn off this
feature.
!
The Forms Tear-Off feature allows a printed page (continuous
forms, rear or bottom feed, with no pull tractor option
installed) to be torn off without wasting paper or adjusting
the printer.
Forms Tear Off automatically moves the paper from the initial
printing position to the tear-off position, after a time interval
(which you select through the menu).
DO NOT use Forms Tear-Off with labels or multi-part
forms!
!
!
Forms Tear-Off CANNOT be used when the optional
pull tractor is engaged.
The top of the page (perforation) is even with the tear bar.
The tear bar is located under the clear top of the access cover.
Paper remains in the tear-off position until the printer
receives more data. Then, the paper moves back down for
printing (retracts to the initial print position).
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Changing the Forms Tear-Off Setting
The default setting for Forms Tear-Off is OFF.
The status of the Forms Tear-Off menu setting affects
how you set the Top of Form.
32T-FP.eps
3
!
!
4
1
2
5
If the software package you are using “pauses” while
sending data to the printer, Forms Tear-Off may be
activated (if it is enabled through the Menu). The pause
must be for two seconds or more. No data is lost. Uneven
print registration will occur due to the paper movement.
If the problem occurs, use the menu to turn off Forms
Tear-Off.
SEL
FF/LOAD
TEAR
SET
PARK
QUIET
TOF
LF
SEL
Micro Feed
Down
Micro Feed
Up
SHIFT
MENU
PRINT
ITEM
EXIT
GROUP
POWER
ALARM
MENU
To change the Forms Tear-Off setting:
1 Press SHIFT (2) + SEL (1).
DO NOT use Forms Tear-Off with labels or multi-part
forms!
2 Press GROUP (3) until one of the following lines appears,
!
!
depending on which paper feed you are using
Forms Tear-Off CANNOT be used when the optional
pull tractor is engaged.
REAR FEED
Form Tear-Off
Form Tear-Off
OFF
OFF
BOTTOM FEED
3 Press ITEM (4) until Form Tear-Off appears in the second
column.
4 Press SET (5) until the time interval you wish to select
appears in the third column.
5 Press SHIFT (2) + SEL (1) to exit Menu Mode and save the
setting.
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Automatic Forms Tear-Off
Forms Tear-Off must be set to ON in the menu for Automatic
Forms Tear-Off to occur.
The status of the Forms Tear-Off menu setting affects
how you set the Top of Form.
!
!
Automatic Forms Tear-Off automatically moves the paper
from the initial printing position (print start position) to the
tear-off position, after a time interval which you select
through the menu.
To determine the status of the Forms Tear-Off menu
setting, refer to “UsingYour Printer, Top of Form,
Forms Tear-Off Status (ON or OFF).”
For information on setting the Top of Form, refer to
“Using Your Printer, Top of Form, Setting Top of Form,
Forms Tear-Off (ON or OFF).”
The top of the page (perforation) is even with the tear bar.
The tear bar is located under the clear top of the access cover.
Paper remains in the tear-off position until the printer
receives more data. Then, the paper moves back down for
printing (retracts to the initial print position).
If the software package you are using “pauses” while
sending data to the printer, Forms Tear Off may be
activated (if it is enabled through the Menu). The pause
must be for two or more seconds. No data is lost. Uneven
print registration will occur due to the paper movement.
If the problem occurs, use the menu to turn off this
feature.
When printing stops, the paper advances to the tear-off
position.
TEAR Key and Automatic Forms Tear-Off
If you press TEAR (1) when Forms Tear-Off is turned on
(activated in the printer menu), the printer retracts the paper
DO NOT use Forms Tear Off with labels or multi-part
forms!
to the Top of Form position.
1
!
!
32T-FP.eps
Forms Tear-Off CANNOT be used when the optional
pull tractor is engaged.
SEL
FF/LOAD
TEAR
SET
PARK
QUIET
TOF
LF
SEL
Micro Feed
Down
Micro Feed
Up
SHIFT
MENU
PRINT
ITEM
EXIT
GROUP
POWER
ALARM
MENU
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Manual Forms Tear-Off
Manual Forms Tear-Off allows you to advance a single page
to the tear-off position.
1 Press TEAR (1) to advance continuous-form paper up to
the tear position.
32T-FP.eps
Manual Forms Tear-Off works when Forms Tear-Off is turned
off (deactivated in the printer menu).
1
SEL
When Forms Tear-Off is turned on (activated in the printer
menu), and you attempt Manual Forms Tear-Off, the printer
retracts the paper to the Top of Form position.
FF/LOAD
TEAR
SET
PARK
QUIET
TOF
LF
SEL
Micro Feed
Down
Micro Feed
Up
SHIFT
MENU
PRINT
ITEM
EXIT
GROUP
POWER
ALARM
MENU
DO NOT use Forms Tear-Off with labels or multi-part
!
!
forms!
Forms Tear-Off CANNOT be used when the optional
pull tractor is engaged.
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TEAR Key
Forms Tear-Off set ON
Forms Tear-Off set OFF
If you press TEAR (1) when Forms Tear-Off is turned on
(activated in the printer menu), the printer retracts the paper
to the Top of Form position.
If you press TEAR (1) when Forms Tear-Off is turned off
(deactivated in the printer menu), the printer advances
continuous-form paper up to the tear position.
Forms Tear-Off CANNOT be used when the optional
Manual Forms Tear-Off allows you to advance a single page
to the tear-off position.
!
pull tractor is engaged.
32T-FP.eps
1
Manual Forms Tear-Off works when Forms Tear-Off is turned
off (deactivated in the printer menu).
SEL
FF/LOAD
TEAR
SET
PARK
QUIET
TOF
LF
SEL
Forms Tear-Off CANNOT be used when the optional
Micro Feed
Down
Micro Feed
Up
SHIFT
MENU
!
pull tractor is engaged.
PRINT
ITEM
EXIT
GROUP
1
32T-FP.eps
POWER
ALARM
MENU
SEL
FF/LOAD
TEAR
SET
PARK
QUIET
TOF
LF
SEL
Micro Feed
Down
Micro Feed
Up
SHIFT
MENU
PRINT
ITEM
EXIT
GROUP
POWER
ALARM
MENU
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Paper Park
1
Never park labels!
!
SEL
FF/LOAD
TEAR
SET
PARK
QUIET
TOF
LF
Paper park allows you to print a single sheet (cut-sheet) page
without removing continuous feed paper from the printer.
SEL
Micro Feed
Down
Micro Feed
Up
SHIFT
MENU
PRINT
ITEM
EXIT
GROUP
Press PARK (1) to retract rear-feed paper from the paper path.
POWER
ALARM
MENU
32T-FP.eps
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Changing Paper Paths
Single-sheet feed to continuous forms
Continuous-forms to single-sheet feed
1 Press FF/LOAD to remove the single-sheet paper.
1 Tear off any printed pages.
2 Lower the paper separator into the continuous-forms
position. Swing the wire feed guide over onto the pull-up
roller.
2 Press PARK.
3 Raise the paper separator to the single-sheet feed position.
4 Place the wire feed guide in the paper separator.
5 Move the paper lever to the position marked “TOP.”
The paper lever is towards the back of the printer.
3 Move the paper lever to the appropriate position.
For rear feed (1), the paper lever is towards the front of the
printer.
6 Place a sheet of paper in the paper separator.
For bottom feed, (2), the paper lever is in the center
position.
32T-12.eps
4 If necessary, load continuous-form paper.
5 Press FF/LOAD.
1
32T-11.eps and Turbo-1.eps
2
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Printhead Gap
Media
Setting
1
The printhead gap is the distance between the printhead and
the platen.
12-20 lb paper
Make sure the printer is turned off before you open the
access cover.
20-24 lb bond paper
Labels
2
!
3 or 4
4 or 5
1 or 2
2 or 3
3 or 4
To adjust the gap, open the access cover and move the blue
lever (1) to the recommended setting from the table.
32T-35.eps
Envelopes
2-part form (with carbon)
3-part form (with carbon)
4-part form (with carbon)
5-part form (with carbon)
6-part form (with carbon)
4 or 5
5
For dedicated, bottom-feed printing of extra-thick
continuous forms (requires optional push and/or pull
tractor), the printhead gap range can be expanded to
take forms up to 0.031" (0.79 mm) thick. For more
information, refer to “UsingYour Printer, Printhead
Gap, Expanded Printhead Gap.”
!
1
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Expanded Printhead Gap
Your printer can be used for dedicated bottom-feed printing
on extra-thick multi-part forms. Extra-thick multi-part forms
range from 0.017-inch (0.43 mm) to a maximum of 0.03 inch
(0.79 mm). To print on extra-thick multi-part forms, you
engage the expanded printhead gap feature. This expands the
head gap settings for extra-thick forms and heavy card stock.
It also increases the impact strength of the pins in the
printhead.
To engage the expanded printhead gap:
1 Turn the printer off.
2 Remove the access cover and the pull-up roller assembly.
32T-02.eps and 32T-04UP.eps
S
E
L
S
E
L
ME
NU
L
F
S
H
IF
T
E
X
IT
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i
c
F
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/
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o
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eed
O
A
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Dow
PO
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i
cro
A
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e
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d
P
R
A
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GR
O
Up
P
A
I
N
A
R
U
R
K
T
Q
M
P
U
A
L
D
IT
IT
E
M
Q
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Y
IE
T
H
S
S
E
T
T
O
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T
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ME
F
NU
PR
L
Q
CAUTION! Once the expanded printhead gap is
INT
CH
S
S
D
A
R
A
C
T
E
1
R
P
IT
C
H
0
1
1
7
2
1
2
0
P
5
R
O
P
!
engaged, you cannot print on single sheets without
changing the gap back. If you try to print on single
sheets without adjusting the printhead gap, you can
damage the printhead and void your warranty.
To disengage the expanded printhead gap, reverse the
following steps.
3 Move the printhead to the center of the platen.
4 Remove the ribbon cartridge.
32T-19_up.eps
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5 Swing up the printhead clamp, then remove it by pushing
forward (toward the platen) and to the left.
32T-hg01.eps and 32T-hg02.eps
7 Lift the printhead plate off the carriage assembly (1).
32T-hg04.eps
1
C
AU
TIO
NHO
AT
TE
NT
IO
N CHAUD
T
V
OR
SIC
HT
HEISS
5
5
0
9
1
0
8
6
C
AU
TIO
NH
OT
AT
TE
NT
IO
5
N CH
AUD
HEIS
V
OR
SIC
HT
S
5
0
9
1
0
8
6
6 Remove the printhead.
8 Turn the printhead plate around and reinsert it on the other
side of the carriage assembly (1).
32T-hg05.eps
32T-hg03.eps
T
C
TTE
A
N
S
U
TIO
IC
1
TIO
NHOT
A
N
V
O
0
R
9
H
T
5
5
0
8
6
1
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9 Replace the printhead, making sure that the circuit board
10 Reinstall the printhead clamp and swing it back over to
at the bottom of the printhead firmly engages the slot (1)
lock the printhead in place.
32T-hg07.eps
in the carriage.
32T-hg06.eps
CAUTION
H
A
OT
T
TENTION
VORSICHT
CHAUD
5
5
0
9
1
0
8
HE6ISS
1
Important! The clamp must be between the black
projection on the printhead and the metal plate on the
carriage, on both sides.
CAUTION! Be sure the printhead is fully inserted before
proceeding.
!
!
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11 Reinstall the ribbon cartridge.
13 Change the printer's secondary menu (make sure paper is
32T-19dn.eps
loaded!) to engage the expanded printhead gap:
a) Press SEL + TEAR while turning the printer back on.
b) Press LF to advance through the menu to the Technical
group (last option in menu).
c) Press FF/LOAD to advance through the items to
Expanded Gap.
d) Press TEAR to change the setting for Expanded Gap to
Valid.
e) Press SHIFT + MENU to exit the menu and save your
setting.
12 Replace the pull-up roller assembly and the access cover,
then turn the printer on.
32T-04DN.eps and 32T-02.eps
S
E
L
S
E
L
ME
NU
L
F
S
H
IF
T
E
X
IT
W
M
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/
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o
F
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Dow
PO
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cro
A
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Up
PR
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N
A
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GR
O
P
A
A
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K
T
Q
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D
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IT
E
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M
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T
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S
S
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T
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ME
F
NU
PR
IN
L
Q
T
CH
S
S
D
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E
1
R
P
IT
C
H
0
1
7
1
2
1
5
2
0
PR
O
P
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Print Quality
Press PRINT QUALITY to select:
Important!
!
Front panel settings for print quality and character
pitch are overridden by software commands.
LQ: Letter Quality
• Highest quality, slowest speed
• Seven typefaces
The lights will always reflect the printer's state.
390 Panel.eps
• Recommended for correspondence
Utility
PRINT QUALITY
COURIER
PRESTIGE
GOTHIC
ORATOR
LQ
ROMAN
SWISS
• Medium quality, medium speed
• Gothic font only
UTILITY
• Recommended for internal documents and high-volume
data.
To engage high speed 390 cps printing, select Utility for
!
the Print Quality and 15 cpi for the Character Pitch.
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Typeface
When Letter Quality is engaged, the front panel lights
indicate which typeface is selected.
Important!
!
Front panel settings for print quality and character
pitch are overridden by software commands.
The lights will always reflect the printer's state.
Courier: LQ and COURIER lights are on
Gothic: LQ and GOTHIC lights are on
Orator: LQ and ORATOR lights are on
Prestige: LQ and PRESTIGE lights are on
Roman: LQ, COURIER, and GOTHIC lights are on
Swiss: LQ, ORATOR, and PRESTIGE lights are on
Swiss Bold: LQ light is on
390 Panel.eps
PRINT QUALITY
COURIER
PRESTIGE
GOTHIC
ORATOR
LQ
ROMAN
SWISS
UTILITY
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Character Pitch
10 cpi
Important!
!
Front panel settings for print quality and character
pitch are overridden by software commands.
The lights will always reflect the printer's state.
•
Recommended for standard text
12 cpi
•
•
Recommended for standard text
Yields more text per page
Press CHARACTER PITCH/RESET to select the width of
characters in characters per inch, or Proportional.
390 Panel.eps
15 cpi
•
Recommended for spreadsheets and large volumes of
data
Yields more text per page
CHARACTER PITCH
•
•
10
12
20
15
In HSD mode, yields fastest printing
17
PROP
RESET
17.1 cpi, 20 cpi
•
•
Recommended for spreadsheets
Smallest print
PROP (LQ only)
•
•
Recommended for a more polished appearance
Proportional spacing
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Printer Reset
Important!
When you reset the printer, you reinitialize it.
!
A printer reset is NOT the same as a reset to factory
defaults.
A printer reset reinitializes the printer, but does NOT
affect any menu settings.
A reset to factory defaults returns ALL menu settings to
the factory defaults.
You will need to reset the printer to clear some error
conditions
To reset the printer:
1 Press and release the SEL key to take the printer off-line.
The SEL light will be out.
2 Then, press and hold the SHIFT key and press the RESET
(CHARACTER PITCH) key.
3 The printer is reset.
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Emulations
Changing Emulations
Available Emulations
1 Make sure paper is loaded.
Your printer has three emulations:
• Epson® LQ — factory setting
2 Press SHIFT + SEL. The printer enters the Menu Mode.
3 Press LF. The following line prints:
• IBM® Proprinter
• IBM® AGM
P r i n t e r C o n t r o l E m u l a t i o n M o d e E P S O N L Q
4 Press TEAR consecutively until the emulation you wish to
select prints in the right-hand column.
5 Press SHIFT + SEL to save your setting and exit the Menu
Mode.
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Printer Drivers
Selecting Printer Drivers
IBM Proprinter
Before you can use your printer, you must select the correct
printer driver in your software. If you select the wrong driver,
you will see strange characters, incorrect fonts, etc.
Oki Data ML390/1T IBM
IBM Proprinter X24e/XL24e
IBM Proprinter X24/XL24
IBM Proprinter
See your software documentation for information on
!
how to select a printer driver.
The drivers below are listed by decreasing compatibility
with your printer. Use one as close to the top of the list as
possible.
IBM Graphics Printer
IBM X24eAGM/XL24eAGM
Epson LQ
Use this emulation only when you’ve selected an
IBM proprinter X24e/XL24e driver
Oki Data ML390/1T Epson
Epson LQ 870/1170
Epson LQ 80/1000
Epson LQ 2500
Epson LQ 1500
Epson FX
and
you need to use Epson Letter Quality (LQ) high density
graphics.
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Obtaining Drivers
Installing Printer Drivers
Drivers are available for a variety of operating systems.
Installation procedures vary according to the driver you
select. Follow the instructions provided with the selected
driver.
You can obtain the drivers by downloading them from the
web site at
http://www.okidata.com
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Menu Mode
ALWAYS print the current Menu Mode settings before
4
1
2
3
!
you reset or change the Menu settings.
Printing the settings is the only way to have a record of
the settings.
SEL
FF/LOAD
TEAR
PARK
QUIET
TOF
LF
SEL
Micro Feed
Down
Micro Feed
Up
SHIFT
MENU
To print the Menu Mode Settings, refer to “Using Your
Printer, Menu Mode, Printing the Menu Settings.”
PRINT
ITEM
SET
EXIT
GROUP
POWER
ALARM
MENU
In Menu Mode, you use the front panel keys to change the
defaults for the printer parameters. The changes you make in
the Menu Mode are automatically saved when you exit the
Menu Mode and are retained, even when you turn the printer
off.
5
1 GROUP: Prints the next Group in the Menu. With the
SHIFT key, prints the previous Group.
2 ITEM: Prints next Item in the Group. With the SHIFT key,
32T-FP.eps
prints previous Item in the Group.
3 SET: Prints next Setting for an Item. With the SHIFT key,
prints previous Setting for an Item.
4 PRINT: Prints a copy of all the Menu settings. With the
SHIFT key, prints the current settings for the Group
selected.
5 MENU light: Glows when the printer is in the Menu
Mode.
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Entering and Exiting Menu Mode
Moving Through the Menu
To enter or exit the Menu Mode, hold SHIFT while pressing
SEL.
When the printer is in Menu Mode, you can move forward or
backwards through the menu.
Moving Forward
To move forward, press GROUP, ITEM, or SET, whichever is
appropriate.
For more information, refer to “UsingYour Printer, Menu
Mode.”
Moving Backward
To move backward, press and hold SHIFT, then GROUP,
ITEM, or SET, whichever is appropriate.
For more information, refer to “UsingYour Printer, Menu
Mode.”
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Resetting Menu to Factory Defaults
Printing the Menu Settings
ALWAYS print the current Menu Mode settings before
ALWAYS print the current Menu Mode settings before
!
you reset or change the Menu settings.
Printing the settings is the only way to have a record of
the settings.
!
you reset or change the Menu settings.
Printing the settings is the only way to have a record of
the settings.
To print the Menu Mode Settings, refer to “Using Your
Printer, Menu Mode, Printing the Menu Settings.”
1 Make sure paper is loaded in the printer.
2 Enter the Menu Mode (SHIFT + SEL).
3 Press PRINT (PARK key).
To reset the Menu to the standard settings (factory defaults):
1 Turn the printer off.
To print out a listing of the settings for all menu items,
2 Press SEL + LF while turning the printer on.
!
regardless of the emulation selected or the accessories
installed, enter the Menu Mode, then press SHIFT +
PRINT QUALITY.
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Changing the Menu Settings
ALWAYS print the current Menu Mode settings before
1 Press SHIFT + SEL to enter the Menu Mode.
!
you reset or change the Menu settings.
Printing the settings is the only way to have a record of
the settings.
2 Use the GROUP, ITEM and SET keys to make your
changes:
Press GROUP until the Group you wish to change appears
in the first column.
To print the Menu Mode Settings, refer to “Using Your
Printer, Menu Mode, Printing the Menu Settings.”
Press ITEM until the Item you wish to change appears in
the second column.
Press SET until the setting you want appears in the third
column.
3 Press SHIFT + SEL to exit the Menu Mode and save your
settings.
Important!
!
If you turn off the printer without first exiting the Menu
Mode, the changes you have made will be lost.
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Menu Settings Table
For a complete explanation of each menu item, refer to “Using Your Printer, Menu Mode, Explanations of Menu Items.”
The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in
bold italic. Some groups or entries will only appear when a specific emulation is engaged, as noted.
Group
Item
Settings (Defaults are set in bold italic)
EPSON LQ, IBM PPR, IBMAGM
LQ Courier, LQ Roman, LQ Swiss, LQ Swiss Bold, LQ Orator,
LQ Gothic, LQ Prestige, Utility
10 cpi, 12 cpi, 15 cpi, 17.1 cpi, 20 cpi
No,Yes
Printer Control Emulation Mode
Font
Print Mode
Pitch
Proportional Spacing
Style
Normal, Italics
Size
Single, Double
Symbol Sets
Character Set
Language Set
Set I, Set II
American, French, German, British, Danish I, Swedish, Italian, Spanish I,
Japanese, Norwegian, Danish II, Spanish II, Latin American, French
Canadian, Dutch, Publisher
Zero Character
Code Page
Slashed, Unslashed
USA, Canada French, Multilingual, Portugal, Norway, BRASC II, Abicomp
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Menu Settings Table (Continued)
For a complete explanation of each menu item, refer to “Using Your Printer, Menu Mode, Explanations of Menu Items.”
The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in
bold italic. Some groups or entries will only appear when a specific emulation is engaged, as noted.
Group
Item
Settings (Defaults are set in bold italic)
6 LPI, 8 LPI
Rear Feed
Line Spacing
Form Tear-Off
Skip Over Perforation
Off, 500 ms, 1 sec, 2 sec
No,Yes
Page Width (wide model only) 13.6", 8"
Page Length
11", 11-2/3", 12", 14", 17", 3", 3.5", 4", 5.5", 6", 7", 8", 8.5"
Bottom Feed
Line Spacing
6 LPI, 8 LPI
Form Tear-Off
Off, 500 ms, 1 sec, 2 sec
No,Yes
Skip Over Perforation
Page Width (wide model only) 13.6", 8"
Page Length 11", 11-2/3", 12", 14", 17", 3", 3.5", 4", 5.5", 6", 7", 8", 8.5"
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Menu Settings Table (Continued)
For a complete explanation of each menu item, refer to “Using Your Printer, Menu Mode, Explanations of Menu Items.”
The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in
bold italic. Some groups or entries will only appear when a specific emulation is engaged, as noted.
Group
Item
Settings (Defaults are set in bold italic)
6 LPI, 8 LPI
Top Feed
Line Spacing
Bottom Margin
Valid, Invalid
Page Width (wide model only) 13.6", 8"
Page Length
11", 11-2/3", 12", 14", 17", 3", 3.5", 4", 5.5", 6", 7", 8", 8.5"
Wait Time
500 ms, 1 sec, 2 sec
Page Length Control
By MENU Setting, By Actual Page Length
Set-Up
Graphics
Bi-directional, Uni-directional
Receive Buffer Size
Paper Out Override
Print Registration
8 K, 1 Line, 23K
No,Yes
0, set in 0.05 mm increments: press SEL to shift registration to the left;
press SHIFT + SEL to shift registration to the right.
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Menu Settings Table (Continued)
For a complete explanation of each menu item, refer to “Using Your Printer, Menu Mode, Explanations of Menu Items.”
The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in
bold italic. Some groups or entries will only appear when a specific emulation is engaged, as noted.
Group
Item
Settings (Defaults are set in bold italic)
Set-Up
Operator Panel Function
Full Operation, Limited Operation
(continued)
Reset Inhibit
No,Yes
Print Suppress Effective
Yes, No
Auto LF
No,Yes
Auto CR+
No,Yes
SI Select Pitch (10 cpi) *
SI Select Pitch (12 cpi) *
Time Out Print
Auto Select
17.1 cpi, 15 cpi
20 cpi, 12 cpi
Valid, Invalid
No,Yes
Graphics Speed
Centering Position
Low, High
DEFAULT, MODE 1, MODE 2
* Appears only when the IBM emulation is selected.
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Menu Settings Table (Continued)
For a complete explanation of each menu item, refer to “Using Your Printer, Menu Mode, Explanations of Menu Items.”
The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in
bold italic. Some groups or entries will only appear when a specific emulation is engaged, as noted.
Group
Item
Settings (Defaults are set in bold italic)
Buffer Print, Invalid, Buffer Clear
+5V, Open
Parallel I/F
I-Prime
Pin 18
Auto Feed XT**
Invalid, Valid
* * Appears only when the Epson emulation is selected.
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Explanations of Menu Items
Refer to “Using Your Printer, Menu Mode, Menu Settings Table” for an overview of the menu structure.
Auto CR (IBM). If you want the printer to automatically add
a carriage return when a Line Feed is received at the end of a
line, change the setting to Yes.
Centering Position. Used to limit printhead travel when
printing narrow columns.
Select Mode 1 for the narrow carriage printer.
Select Mode 1 or Mode 2 for the wide carriage printer.
Auto LF. If your printout is consistently double spaced,
select No; if it overprints, select Yes.
Character Set. Choose IBM Set I or IBM Set II
Auto Feed XT (Epson). If your system uses pin 14 of the
parallel interface to control automatic line feed, change the
setting to Valid.
Code Page. Choose the Code Page character set you wish to
use: USA (IBM 437), Canada French (IBM 863),
Multilingual (IBM 850), Portugal (IBM 860), Norway (IBM
865), BRASC II, orAbicomp.
Auto Select. If you always use the same Top of Form position,
change the setting to Yes.
Emulation Mode. Choose the printer emulation.
Bottom Margin. Change to Invalid if you want the printer to
ignore the bottom margin setting.
Form Tear-Off. Choose 500 ms, 1 sec, or 2 sec to turn the
Form Tear-Off feature on and to set the time interval for the
printer to wait before advancing the paper.
Caution!! This can cause loss of data and damage the
!
printhead by allowing printing without paper.
Graphics. Change to bi-directional graphics for faster
printing. Optimize the registration using the Print
Registration setting in the Menu.
Graphics Speed. Change to High for faster printing when
optimum print quality is not an issue.
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Explanations of Menu Items (Continued)
Refer to “Using Your Printer, Menu Mode, Menu Settings Table” for an overview of the menu structure.
I-Prime. Determines what the printer will do when it receives
Page Width (Wide Carriage only). Change to 8" to print on
the I-Prime signal from the software.
letter-size paper.
Buffer Print prints out the buffer contents before resetting.
Buffer Clear dumps the buffer contents immediately.
Invalid causes the printer to ignore the I-Prime command.
Paper Out Override. Senses when less than 1" (25 mm) of
paper remains and stops printing. Change to Yes to override
the sensor.
Caution!! This can cause loss of data and damage the
Language Set. Replaces certain standard symbols with
special characters used in foreign languages.
!
printhead by allowing printing without paper.
Pin 18. Sets the signal on pin 18 to +5 volts or to open.
Pitch. Choose the character width, in character per inch (cpi).
Print Mode. Choose the quality and typeface of printing.
Line Spacing. Change to 8 lines per inch (lpi) to get more
lines on a page.
Operator Panel Function. Change to Limited Operation to
deactivate the PRINT QUALITY and CHARACTER PITCH
buttons. This prevents these from being changed from the
control panel when several people are using the printer.
Print Registration. Change the setting as required to obtain
the best registration for bi-directional printing.
Page Length. Selects the length of the paper you are using.
Page Length Control. Change the setting to “by Actual
Page Length” if you wish to print on single-sheets longer
than 17 inches. When “by Actual Page Length” is selected,
the menu setting for Top Feed Page Length is isgnored.
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Explanations of Menu Items (Continued)
Refer to “Using Your Printer, Menu Mode, Menu Settings Table” for an overview of the menu structure.
Print Suppress Effective. If your system uses the DC1 and
DC3 codes for something other than the print suppress mode,
change the setting to No.
Size. Change to Double for double width and height printing.
Skip Over Perforation. Change to Yes if you want the printer
to go to the next page when it comes within 1" (25 mm) of
the bottom of the page. Keep it set to No if your software has
its own page formatting controls.
Proportional Spacing. Change the setting to Yes to engage
proportional spacing of characters.
Receive Buffer Size. Selects the amount of memory devoted
to holding received data. Choosing 1 Line will tie up your
computer while printing, but if you abort the print job, the
printer will stop much sooner.
Style. Change to italics if you want the printed characters to
be slanted.
Time Out Print. If your software spends a long time
processing between portions of data it feeds to the printer,
change the setting to Invalid to keep your printer from
dumping the received data while it is waiting for more.
Reset Inhibit. SelectYes to prevent your software from
resetting your printer's settings.
SI Select Pitch, 10 cpi (IBM). Sets the pitch to be engaged
when the printer control panel is set for 10 cpi and the SI
command is received.
Wait Time. Sets the amount of time the printer will wait for
more data before moving to the form tear-off position.
Zero Character. If you do not want the printer to use a slash
to distinguish the number zero from the capital letter O,
change the setting to Unslashed.
SI Select Pitch, 12 cpi (IBM). Sets the pitch to be engaged
when the printer control panel is set for 12 cpi and the SI
command is received.
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Maintenance
Replacing the Ribbon Cartridge
Make sure that the printer model number for the ribbon
is the same as the model number for your printer. If the
model numbers don’t match, the ribbonWILL NOT
work in the printer.
If you need instructions for replacing the ribbon cartridge,
you can refer to the
!
•
•
•
packaging of the new cartridge
web site
“Installation, Ribbon Cartridge.”
For the best results, use genuine OKI ribbons.
For information on obtaining consumables, refer to
“Accessories.”
For information on the web site, refer to “Service and
Support, Internet Support.”
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Printer Cleaning
3 Use a clean, dry cloth to dust around the carriage shaft and
You should clean the printer every six months (or after about
300 hours of operation).
platen. Remove any loose bits of paper.
4 Install the pull-up roller assembly. Close the access cover.
Never use solvents or strong detergents on the cabinet:
32T-04Dn.eps
!
they could cause damage.
1 Turn off the printer. Then, use the platen knob to back the
paper out of the printer.
2 Open the access cover. Remove the pull-up roller
assembly.
32T-04Up.eps
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Paper Jams
Rear-Feed Paper Jams
Make sure the printer is turned off before you open the
access cover.
1 Turn off the printer. Then, use the platen knob to back the
paper out of the printer.
!
32T-01B.eps and 32T-37BK.eps
2 Open the access cover. Remove the pull-up roller
assembly.
32T-04UP.eps
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3 Remove any torn pieces of paper.
6 Turn on the printer.
32T-01a.eps
4 Grasp the tabs and lift off the paper separator (1). Load
paper. Make sure you lock the tractor covers (2).
1
7 Press FF/LOAD.
FF.eps
2
FF/LOAD
32T-23A.eps
Micro Feed
Up
5 Install the paper separator. Install the pull-up roller
assembly. Close the access cover.
32T-23A.eps and 32T-04DN.eps
ITEM
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Rear-Feed, Repeating Paper Jams
If the paper keeps jamming, you may have:
Bits of Paper Stuck in the Paper Path
•
•
•
defective paper.
misaligned paper.
bits of paper stuck in the paper path.
1 Turn off the printer. Then, use the platen knob to back the
paper out of the printer.
2 Open the access cover. Remove the pull up roller
assembly. Remove any torn pieces of paper.
32T-04up.eps
Defective Paper
Replace the paper with a fresh stack.
Misaligned Paper
1 Turn off the printer. Then, use the platen knob to back the
paper out of the printer.
2 Tear off a couple of sheets of paper, leaving a new, clean,
3 Grasp the tabs and lift off the paper separator (1).
square-cut edge.
32T-23A.eps
1
3 Reload the paper and turn the printer back on.
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4 Fold some continuous-form paper over three times to
make a page four sheets thick. Then, load it on the
tractors and close the covers.
6 Remove any paper pieces. Then, use the platen knob to
back the paper out.
32T-42R.eps
32T-41R.eps
5 Use the platen knob to draw the quadruple-thick page
around the platen. This clears any jammed bits of paper.
32T-42R.eps
7 Load regular paper (making sure the tractor covers are
closed). Install the paper separator.
32T-23A.eps
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8 Install the pull-up roller assembly. Close the access cover.
10 Press FF/LOAD.
32T-04DN.eps
FF.eps
FF/LOAD
Micro Feed
Up
ITEM
9 Turn on the printer.
32T-01A.eps
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Single-Sheet Paper Jams
1 Turn off the printer.
4 Remove any torn pieces from around the carriage.
2 Then, use the platen knob to back the paper out.
5 Install the pull-up roller assembly. Close the access cover.
32T-43.eps
32T-44Dn.eps
SEL
SEL
MENU
L
F
e
S
H
I
F
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X
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c
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o
F
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Mi
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o
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PRINT
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ALARM
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PAR
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HSD
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1
2
1
7
1
5
2
0
PRO
P
6 Turn on the printer. Load paper.
32T-01A.eps and 32T-15.eps
3 Open the access cover. Remove the pull-up roller
assembly.
32T-44Up.eps
SEL
SEL
MENU
L
F
e
S
H
I
F
T
E
XI
T
Mi
D
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o
F
F
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d
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Mi
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PRINT
Q
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ALARM
PA
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NL
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SE
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PRINT
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R
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10
17
12
20
15
PRO
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Troubleshooting
General Information
Here are some general things to check before proceeding with
detailed troubleshooting.
Settings in your software application will override any
settings in your printer driver.
Your printer driver settings will override any settings
from the printer menu or printer front panel.
!
• Is the printer plugged in and turned on?
• Are the connections (power and interface) secure?
• Is the product being operated under the proper ambient
conditions?
Internet Support
• Does the paper being used meet the specifications for this
product?
• Is the paper properly installed?
• Has the ribbon been replaced as recommended?
• Is the ribbon properly installed?
• Is an OKI ribbon being used?
Oki Data provides support via the Internet.
Oki Data’s main web site, www.okidata.com, is the gateway to
Oki Data’s products and services.
my.okidata.com is a powerful area of Oki Data’s web site
designed to help you personalize the information and service
you get from Oki Data.
• Is the printhead gap correctly set?
• Are the correct printer drivers being used for the printer?
For more information, refer to “Service and Support, Internet
Support.”
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List of Problems
Problem 9:
Problem 1:
The ALARM light is on and the Character Pitch 15 light is
flashing.
My word processor files do not print the way I have the menu
and front panel set.
Problem 10:
Problem 2:
The printer needs paper, but the ALARM light is not on and I
cannot load the paper.
Nothing happens when I turn on the printer.
Problem 3:
Problem 11:
The printer does not print when the computer sends data.
The Print Quality and Character Pitch keys on the front panel
don't work.
Problem 4:
I'm getting strange symbols, incorrect fonts, etc., when I try to
print a document.
Problem 12:
Continuous-form paper sticks to the paper separator.
Problem 5:
Ink smears on the paper when I print on narrow forms.
Problem 6:
I've installed a new ribbon and the printing is smeared and
streaked.
Problem 7:
The ALARM light is flashing.
Problem 8:
The ALARM light is on and the Character Pitch 10 light is
flashing.
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Problem 1:
My word processor files do not print the way I have the
menu and front panel set.
Solution:
Solution:
Always remember that:
Before sending a file to the printer, many word processors
send either an “initialization string” or an I-Prime signal to
the printer.
1 Settings in your software application will override any
settings in your printer driver.
2 Your printer driver settings will override any settings from
The initialization string contains codes that override the
panel and menu settings. To change your printer to ignore the
reset code, enter the Menu Mode, go to the Set-Up group and
change the setting for Reset Inhibit to Yes. Refer to “Using
Your Printer, Menu Mode.”
the printer menu or printer front panel.
The I-Prime signal will automatically override any front
panel settings you have made. To eliminate this problem,
enter the Menu Mode, go to the Parallel Interface group and
change the setting for I Prime to Invalid. Refer to “Using
Your Printer, Menu Mode.”
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Problem 2:
Problem 4:
Nothing happens when I turn on the printer.
I'm getting strange symbols, incorrect fonts, etc., when I
try to print a document.
Solution:
Solutions:
Check the power cord connection to the outlet. If you are
using a power strip, make sure it is turned on, and that a fuse
hasn’t blown or that a circuit breaker hasn’t tripped.
1 Check to be sure that the printer driver you have selected
in your software matches the printer emulation.
Press SHIFT and SEL keys, then press GROUP key.
Problem 3:
This will print a line showing the emulation you have
selected.
The printer does not print when the computer sends
da ta .
2 If you have embedded any printer commands in your
software, check to be sure that you entered them correctly.
Solutions:
1 Is the SEL light on? If not, press the SEL key.
2 Check that the interface cable is securely connected to
both the printer and the computer.
3 If you have the optional serial interface board installed,
check to be sure that it is firmly seated in the printer.
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Problem 5:
Problem 7:
Ink smears on the paper when I print on narrow forms.
The ALARM light is flashing.
Solution:
Solution:
This may be caused by excessive printhead travel from the
centering position. Enter the Menu and set the Centering
Position to MODE 1. Refer to “UsingYour Printer, Menu
Mode.”
Try turning the printer off and then back on again. If the light
still blinks, call for service.
Problem 8:
The ALARM light is on and the Character Pitch 10 light
is flashing.
For the wide-carriage printer, if MODE 1 doesn't work, try
setting the Centering Position to MODE 2.
Problem 6:
Solution:
I've installed a new ribbon and the printing is smeared
and streaked.
This indicates that the paper lever is set at the wrong position
for the paper you are trying to use. Move it to the proper
setting.
Solution:
The ribbon shield is either loose or missing. Remove the
ribbon cartridge and check the ribbon shield.
If it is loose, secure it.
If it is missing, find it and install it.
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Problem 9:
Problem 11:
The ALARM light is on and the Character Pitch 15 light
is flashing.
The Print Quality and Character Pitch keys on the front
panel don't work.
Solution:
Solution:
This indicates a paper jam. Press the SEL key and correct the
paper jam situation. Refer to “Maintenance, Paper Jams.”
The Operator Panel Function in the printer menu can be used
to disable these buttons (Limited Function). If the printer is
part of a customized system or if it is used by a number of
people, the system manager may have used this option to
make sure the printer is always set properly.
Problem 10:
The printer needs paper, but the ALARM light is not on
and I cannot load the paper.
Check with your system manager before changing any menu
settings.
Solution:
Refer to “UsingYour Printer, Menu Mode.”
Press and release the SEL key.
Problem 12:
Then, press and hold the SHIFT key and press the RESET
(CHARACTER PITCH) key.
Continuous-form paper sticks to the paper separator.
The printer is reset.
Solution:
In cold dry weather, static charges can build up and make the
paper cling to the paper separator. Try moving the paper
guides together so that the paper rests on the guides rather
than on the separator.
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Specifications
Specifications subject to change without notice.
Print Speed
!
Pitch—
Characters
per Inch
Speed—
Characters
per Second
Print Method
Impact dot matrix
Mode
Utility
10 cpi
12 cpi
15 cpi
17.1 cpi
20 cpi
10 cpi
12 cpi
15 cpi
17.1 cpi
20 cpi
260 cps
312 cps
390 cps
223 cps
260 cps
87 cps
Printhead
24 pins, 0.20 mm (0.0079”) diameter, thermal protection
Letter
Quality
104 cps
131 cps
149 cps
174 cps
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Characters per Line (cpl)
Resident Fonts
Setting
10 cpi
12 cpi
15 cpi
17.1 cpi
20 cpi
ML390 Turbo/n ML391 Turbo/n
Print Quality
Available Fonts
80 cpl
136 cpl
163 cpl
204 cpl
233 cpl
272 cpl
Letter Quality
Courier, Gothic, Orator, Prestige,
Roman, Swiss, Swiss Bold
96 cpl
Utility
Gothic
120 cpl
137 cpl
160 cpl
Resident Scalable Fonts*
Courier, Roman, and Swiss, in sizes from 8 to 64 points
*Selectable through software only.
Emulations (co-resident)
Co-resident
Epson LQ
IBM PPR
IBM AGM
Interface
Standard: Centronics parallel, IEEE-1284 compliant
Optional: RS-232C serial
Graphics Resolution
360 x 360 dpi maximum (24-dot, hex density)
Receive Buffer Size
23 K
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Resident Typefaces
Reliability
Mean Time Between Failures (MTBF)
Mode/Font
LQ Courier
Size
10,000 hours at 25% duty cycle and 35% page density
Mean Time to Repair (MTTR)
15 minutes
10 & 12 cpi, Proportional
10 & 12 cpi, Superscript/Subscript
Proportional Superscript/Subscript
Printhead Life
LQ Letter Gothic 10 & 12 cpi, Proportional
10 & 12 cpi, Superscript/Subscript
200 million characters average in 10 cpi draft mode at 25%
duty and 35% page density
Proportional Superscript/Subscript
LQ Prestige
LQ Orator
LQ Roman
LQ Swiss
LQ Swiss Bold
Utility Gothic
10 cpi, 12 cpi, Proportional
10 cpi, 12 cpi, Proportional
10 cpi, 12 cpi, Proportional
10 cpi, 12 cpi, Proportional
10 cpi, 12 cpi, Proportional
10 cpi, 12 cpi, Proportional
10 & 12 cpi, Superscript/Subscript
15 cpi
Ribbon Life
4 million characters, on average, 10 cpi utility
HSD Gothic
Bar Codes
Code 39, UPCA, UPC E, EAN 8, EAN 13,
Interleaved 2 of 5, Code 128, Postnet
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Paper Specifications
Microline 390 Turbo/n
Paper Type: Cut Sheet
Paper Type: Envelopes, single feed
Feed:
Weight:
Top
Feed:
Weight:
Top
14-24 lb. (52.5-90 g/m2)
24 lb. max. (90 g/m2)
Width Range: 7.2" to 8.5" (182.8 to 215.9 mm)
Width Range: 6.5" to 9.5" (165.1 to 241.3 mm)
Paper Type: Single-part, continuous forms
Paper Type: Envelopes, continuous feed, non-overlap
Feed:
Weight:
Rear, Bottom
12-24 lb. (45-90 g/m2)
Feed:
Weight:
Bottom
24 lb. max. (90 g/m2)
Width Range: 3" to 10" (76.2 to 254 mm)
Width Range: 6.5" to 9.5" (165.1 to 241.3 mm)
Paper Type: Carbonless continuous forms
Paper Type: Card stock
Feed:
Weight:
Rear, Bottom
9-11 lb. (33.75-41.25 g/m2)
Feed:
Weight:
Bottom
120 lb. max. (450 g/m2)
Width Range: 3-10" (76.2 to 254 mm)
Width Range: Not applicable
Paper Type: Interleaf continuous forms
Paper Type: Transparencies
Feed:
Weight:
Rear, Bottom
10-12 lb.
Feed:
Top
Weight:
Not applicable
Width Range: 3-10" (76.2 to 254 mm)
Width Range: Not applicable
Standard Transparencies are
8.5" x 11" (215.9 - 279.4 mm)
Paper Type: Labels
Feed:
Bottom
Weight:
Not applicable
Width Range: 3-10" (76.2 to 254 mm)
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Paper Specifications
Microline 391 Turbo/n
Paper Type: Cut Sheet
Paper Type: Envelopes, single feed
Feed:
Weight:
Top
14-24 lb. (52.5-90 g/m2)
Feed:
Weight:
Top
24 lb. max. (90 g/m2)
Width Range: 7.2" to 14.3" (182.8 to 363.2 mm)
Width Range: 6.5" to 9.5" (165.1 to 241.3 mm)
Paper Type: Single-part, continuous forms
Paper Type: Envelopes, continuous feed, non-overlap
Feed:
Weight:
Rear, Bottom
12-24 lb. (45-90 g/m2)
Feed:
Weight:
Bottom
24 lb. max. (90 g/m2)
Width Range: 3" to 16" (76.2 to 406.4 mm)
Width Range: 6.5" to 9.5" (165.1 to 241.3 mm)
Paper Type: Carbonless continuous forms
Paper Type: Card stock
Feed:
Weight:
Rear, Bottom
9-11 lb. (33.75-41.25 g/m2)
Feed:
Weight:
Bottom
120 lb. max. (450 g/m2)
Width Range: 3" to 16" (76.2 to 406.4 mm)
Width Range: Not applicable
Paper Type: Interleaf continuous forms
Paper Type: Transparencies
Feed:
Weight:
Rear, Bottom
10-12 lb.
Feed:
Top
Weight:
Not applicable
Width Range: 3" to 16" (76.2 to 406.4 mm)
Width Range: Not applicable
Standard Transparencies are
8.5" x 11" (215.9 - 279.4 mm)
Paper Type: Labels
Feed:
Bottom
Weight:
Not applicable
Width Range: 3" to 16" (76.2 to 406.4 mm)
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Paper Thickness
Printer Weight
Rear Feed
ML390 Turbo/n: 16.5 lbs. (6.5 kg)
0.014" (0.36 mm) maximum
Bottom Feed*
ML391 Turbo/n: 19.8 lbs. (8.9 kg)
Environmental Requirements
Temperature
0.0165" (0.44 mm) maximum
expandable to 0.031" (0.79 mm) maximum
Operating
Storage
41 to 104°F (5 to 40°C)
14 to 122°F (-10 to 50°C)
* Requires optional push or pull tractor.
Printer Dimensions
Width x Depth x Height
Humidity
Operating
Storage
20 to 80% RH
5 to 95% RH
ML390 Turbo/n
17.25 x 16.1 x 5.75 inches
436 x 409 x 145 mm
Electrical Requirements
120 volts ac
ML391 Turbo/n
(+5.5%, -15%), 50 or 60 Hz (±2%)
23.1 x 16.1 x 5.75 inches
587 x 409 x 145 mm
110 W Maximum, 40 W idle
230 or 240 volts ac also available
(+ 10%, - 14 %), 50 or 60 Hz (±2%)
Specifications subject to change without notice.
!
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Service and Support
General Information
Oki Data offers service and support to you through a variety
of methods.
Details of each support method are provided in this section
Oki Data’s service and support methods are different in these
two areas:
Please chose the service and support method that is best for
you.
• United States and Canada
• LatinAmerica
Oki Data’s service and support methods are:
Details for each area are provided in this section.
• the documentation provided with your machine
• the store location where you purchased your machine
• Internet Support
Service Centers are trained by Oki Data and are authorized to
service OKI products. For more information about Service
Centers, refer to “Service and Support, Service Centers.”
• Telephone Support
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Documentation
Purchase Location
The documentation provided with your machine provides an
excellent reference for the day-to-day operation of your
machine.
The store location where you purchased your machine
provides an excellent, local means of support for you and
your machine.
The documentation included with your machine is:
Your purchase location will also provide any warranty
service required by your machine
• User’s Guide, on line, provided on the CD
• Microline Reference Manual, on line, provided on the CD
• Warranty, Material Safety Data Sheet
You will need your printer serial number if your
!
machine requires servicing.
A written receipt for the product, showing the date of
purchase, dealer’s name, and both the model and serial
numbers of the product must accompany any request or
claim for work to be performed under Limited
Warranty.
If you cannot locate your documentation, go to
www.okidata.com or my.okidata.com. Follow the prompts for
your product, and you will find the on-line versions of all of
these documents.
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Internet Support
my.okidata.com
www.okidata.com
Your Gateway to OKI Products and Services
Your Personal Solutions Center
www.okidata.com is Oki Data’s web site. It provides general
information about all of the OKI products and services
available to you.
my.okidata.com is a powerful area of Oki Data’s web site
designed to help you personalize the information and service
you get from Oki Data.
You can use our web site to
When you register for my.okidata.com, you
• get Web-based support for all OKI products: 24 hours a
day, 7 days a week—no waiting!
• download the printer drivers you need.
• read about other customers and how they use OKI
products to improve their productivity and enhance their
documentation.
• personalize the web-based support for the OKI products
you own: 24 hours a day, 7 days a week—no waiting!
• automatically register your product.
• access on-line versions of your product documentation
(manuals) and support information.
• control your contact, profile, and preference information.
• receive automatic notification of new printer drivers, key
updates, and support information.
• use the Dealer Locator to find a dealer location close to
you.
• find out about Oki Data’s special promotional offers and
breaking news.
• track your e-mail support history.
• and more . . .
• and more . . .
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Telephone Support
Oki Data Customer Information System
Information SystemAutomatedAttendant
1-800-654-3282 (1-800-OKI-DATA)
Toll Free in the U.S. and Canada
Customer Support Professionals
1-800-654-3282 (1-800-OKI-DATA)
Toll Free in the U.S. and Canada
For quick answers to commonly-asked questions, the
Oki Data Information System Automated Attendant is
available 24 hours a day, 7 days a week. The system can
provide immediate assistance with:
Customer Support Professionals are available 24 hours a day,
7 days a week. Please be sure that you are calling from a
telephone close to your machine so you can describe your
problem accurately.
• Basic operating procedures
• Sales and service referrals
• Parts and consumable referrals
• Product information
Our Customer Support Professionals are trained on all current
OKI products. They can answer your questions regarding:
• Locations of sales and service dealers
• Installation of your machine
• Usage/normal maintenance of your machine
• Error message interpretation/solutions
• Parts and supplies identification
• Consumer relations
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Oki Data Service Centers
Oki Data Authorized Service Providers
Canada
Oki Data has over 2,000 local Authorized Service Providers
in North and South America.
Oki DataAmericas, Inc.
2735 Matheson Blvd. East, Unit 1
Mississauga, Ontario
Canada L4W 4M8
Phone: 1-800-654-3282
Fax: 1-905-238-4427
For the most comprehensive, up-to-date listing of Oki Data
authorized Service Centers:
• Consult our web site at www.okidata.com
• In the U.S. and Canada, call 1-800-654-3282
(1-800-OKI-DATA)
• In Latin America, contact the Latin America Service
Coordinator at Oki Data’s Corporate Headquarters at
856-222-7496 (Spanish only)
Mexico
Oki Data de Mexico, S.A. de C.V.
Mariano Escobedo No. 748-8 Piso
Col. Anzures, e.p. 11590
Mexico, DF
Oki Data Contact Locations
Phone: (525) 263-8780
Fax: (525) 263-8785
United States
Oki DataAmericas, Inc.
2020 Bishops Gate Blvd.
Mt. Laurel, NJ 08054
Phone: 1-800-654-3282
Fax: 1-856-222-5247
Brazil
Oki Data do Brasil, Ltda.
Rua Alexandre Dumas, 2220 - 8 andar
Chácara Sto Antonio
São Paulo, Brazil 04717-004
Phone: 55-11-3444-3500
Fax: 55-11-3444-3501
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Sales and Service Dealers: United States
and Canada
Service and Support: United States
and Canada
Consult the store location where you purchased your
machine, or contact Oki Data for the location of the nearest
Authorized Oki Data Service Dealer.
Oki Data is firmly committed to the satisfaction of our
customers. If you have problem that your customer
documentation cannot solve, contact the listed sources for
service or support.
• Prices and minimum charges may vary.
• Proof of purchase is required for warranty work. Be sure to
retain your purchase documents.
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Service and Support: Latin America
Customer Support Professionals: Latin
America
Oki Data is committed to offer the best customer support
possible to our customers. In the instance of having a
difficult problem with your OKI product, please contact any
of the OKI- CAS (Centro Autorizado de Servicio) shown on
our Web site, www.okidata.com.
Our CAS’s are trained and certified to provide the best service
and support possible to our customers. Make sure that you
are close to your machine when you call one of our OKI
authorized service centers (OKI-CAS) so that you can
describe your problem more accurately.
Sales and Service Centers: Latin America
Our customer support professionals are trained on all current
OKI products. They can answer your questions regarding:
If you need to service your OKI product, please contact the
store where you bought your fax machine or contact any of
the OKI-CAS listed on our Web site for information.
• Location of nearest CAS (Service Center).
• Installation of your machine.
• Usage/normal maintenance of your machine.
• Error message interpretation/solutions
• Parts and supplies identification.
• Consumer relations.
• Prices and charges may vary.
• A copy of the proof of purchase is required for the
warranty process.
Contacting Oki Data: Latin America
Information regarding our products and authorized service
centers is available in our Web site:
http://www.okidata.com
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Accessories
Purchasing Accessories
• Consult the dealer where your purchased your machine.
• Locate an Authorized Oki Data Reseller by visiting one of
these web sites
Before you purchase, know your machine model number
(see the front of the unit) and have the correct part number
and description of the item. Item descriptions and part
numbers are provided in this section.
- http://my.okidata.com
Allows you to register your product and
personalize your own support needs
- http://www.okidata.com
Provides general information
• In the United States, purchase directly from Oki Data
Via the Internet
- http://my.okidata.com
- http://www.okidata.com
Via telephone
Order toll-free by phone at 1-800-654-3282
(1-800-OKI-DATA) usingVISA, MasterCard, or
American Express.
• In Canada, call 888-309-4570.
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Accessories: Part Numbers
Consumables: Part Numbers
Consumable
Part Number
1
Ribbon Cartridge (1) -----------------------------------52104001
32T-PT01.eps
Options: Part Numbers
2
Option
Part Number
Model ML390T/n
Pull Tractor, Top-Mount (2) ---------------------------70030501
Push Tractor, Bottom-Mount (3) ---------------------70030701
Roll Paper Stand (4) ------------------------------------70023301
32T-PT52.eps
Model ML391T/n
3
Pull Tractor, Top-Mount (2) ---------------------------70030601
Push Tractor, Bottom-Mount (3) ---------------------70030801
Both Models
32T-rps.tif and 32TCSF02.eps
Cut Sheet Feeder (5)------------------------------------70030101
(Cut Sheet Feeder sold only with printer; not available
separately)
5
Serial Interface (Not Shown) --------------------------70012801
4
32T-20.bmp
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Replacement Parts: Part Numbers
Replacement Part------------------------------------- Order No.
Model ML390T/n
2
4
1
Access Cover (1) ----------------------------------------53076701
Acoustic Cover (2) -------------------------------------53076901
Paper Separator (3) -------------------------------------51009409
Pull-Up RollerAssembly (4) --------------------------50411001
39T-Sepr.eps and 32T-Rolr.tif
Model ML391T/n
3
Access Cover (1) ----------------------------------------53076801
Acoustic Cover (2) -------------------------------------53077001
Paper Separator (3) -------------------------------------51009510
Pull-Up RollerAssembly (4) --------------------------50411101
32T-Knob.tif and PowrCord.eps
Both Models
5
6
Platen Knob (5) -----------------------------------------51902220
Power Cord (6) ------------------------------------------56631801
Printhead (7)---------------------------------------------50114701
32T-CVR2.tif and 32T-CVR1.tif
32T-Head.tif
7
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Documentation: Part Numbers
Document
Part Number
User's Guide -----------------------------refer to my.okidata.com
Reference Manual ---------------------- refer to my.okidata.com
Warranty, Material
Safety Data Sheet ----------------------- refer to my.okidata.com
If you cannot locate your hardcopy documentation or
!
the CD provided with your machine, go to
www.okidata.com or my.okidata.com. Follow the
prompts for your product, and you will find the on-line
versions of all of these documents.
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Printer Control Codes
This section lists the most commonly used printer control
codes.
The Microline Reference Manual is ONLY available in
American English.
!
The Microline Reference Manual provides complete lists of
all the commands, along with information on their use.
You may view this document by:
• accessing the document on the CD provided with your
machine
• using the Oki Data web sites
http://www.okidata.com
or
my.okidata.com
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Epson LQ Commands
Epson_LQ_2.doc
Epson_LQ_1.doc
Epson Command
Backspace
Cancel
Carriage Return, Execute CR
Character Pitch
Select 10 cpi
Select 12 cpi
Select 15 cpi
Begin 10 cpi
Cancel Condensed Print
Character Style
Normal
ASCII
BS
CAN
Decimal
8
24
13
Epson Command
Double Width On
Double Width Off
Double Width for One Line SO
or ESC SO
Emphasized Print On
Emphasized Print Off
Enhanced Print On
Enhanced Print Off
Italic Printing On
Italic Printing Off
Form Feed
ASCII
ESC W 1
ESC W 0
Decimal
27 87 49
27 87 48
14
or 27 14
27 69
27 70
27 71
27 72
27 52
27 53
12
ESC E
ESC F
ESC G
ESC H
ESC 4
ESC 5
FF
ESC P
ESC M
ESC g
ESC SI, or SI 27 15, or 15
DC2
27 80
27 77
27 103
18
ESC q 0
ESC q 1
ESC q 2
ESC q 3
DEL
ESC w 1
or ESC US 0
ESC w 0
or ESC US 1
27 113 48
27 113 49
27 113 50
27 113 51
127
27 119 49
or 27 31 48
27 119 48
or 27 31 49
Outline
Shadow
Outline with Shadow
Delete
Form Length
n Inches (n = 1 to 22)
ESC C NUL 27 67 0 n
n
ESC C n
HT
ESC @
n Lines (n = 1 to 127)
Horizontal Tab
Initialize Printer
27 67 n
9
27 64
Double Height On
Double Height Off
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Epson LQ Commands (Continued)
Epson_LQ_3.doc
Epson_LQ_4.doc
Epson Command
Justification
Left
Center
Right
Full
ASCII
Decimal
Epson Command
Margins
Set Left Margin
(n = 0 to 255)
Set Right Margin
(n = 0 to 255)
ASCII
Decimal
ESC a 0
ESC a 1
ESC a 2
ESC a 3
27 97 48
27 97 49
27 97 50
27 97 51
ESC 1 n
ESC Q n
27 108 n
27 81 n
Paper Out Sensor
Disabled (Off)
Enabled (On)
Print Quality/Font
Select LQ
Select Utility
Select Roman (LQ only)
Select Swiss (LQ only)
Select Courier (LQ only)
Select Prestige (LQ only)
Select Orator (LQ only)
Line Feed, Execute
w/ Carriage Return
n/180” (n-0 to 255)
n/360” (n-0 to 255)
Reverse, n/180"
(n = 0 to 255)
Line Spacing, Set
n/360” (n = 0 to 255)
ESC 8
ESC 9
27 56
27 57
LF
ESC J n
ESC ] n
10
27 74 n
27 93 n
ESC x 1
ESC x 0
ESC k 0
ESC k 1
ESC k 2
ESC k 3
ESC k 7
27 120 49
27 120 48
27 107 48
27 107 49
27 107 50
27 107 51
27 107 55
ESC j n
27 106 n
ESC + n
or ESC [ n
ESC 3 n
ESC A n
ESC 2
27 43 n
or 27 91 n
27 51 n
27 65 n
27 50
n/180” (n = 0 to 255)
n/60” (n = 0 to 127)
1/6”
1/8”
ESC 0
27 48
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Epson LQ Commands (Continued)
Epson_LQ_5.doc
Epson_LQ_6.doc
Epson Command
Print Speed
Half-Speed On
ASCII
Decimal
Epson Command
Underline On
Underline Off
Uni-Directional Printing
One Line Only
On
ASCII
ESC - 1
ESC - 0
Decimal
27 45 49
27 45 48
ESC s 1
ESC s 0
DC3
27 115 49
27 115 48
19
Half-Speed Off
Print Suppress Mode On
Print Suppress Mode Off
Proportional Spacing On
Proportional Spacing Off
Skip Over Perforation ON
ESC <
ESC U 1
ESC U 0
27 60
27 85 49
27 85 48
DC1
17
ESC p 1
ESC p 0
ESC N n
27 112 49
27 112 48
27 78 n
Off
Upper Range Control Codes
Permit Printing
Cancel Printing
Vertical Tab, Execute
ESC 6
ESC 7
VT
27 54
27 55
11
(n = 1 to 127)
Skip Over Perforation OFF
ESC O
ESC } NUL 27 125 0
ESC S 1
ESC S 0
ESC T
27 79
Software I-Prime
Subscript On
Superscript On
27 83 49
27 83 48
27 84
Subscript/Superscript Off
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IBM Proprinter X24e / XL24e and IBM X24e AGM / XL 24e AGM Commands
IBM_1.doc
IBM_2.doc
IBM Command
Backspace
Cancel
Carriage Return
Character Pitch, Select
10 cpi
12 cpi
15 cpi
Condensed Print
Character Style
Normal
Outline
Shadow
Outline with Shadow
Double Width
On
ASCII
BS
CAN
CR
Decimal
8
24
13
IBM Command
Emphasized Printing On
Emphasized Printing Off
Enhanced Printing On
Enhanced Printing Off
Form Feed
Form Length
n inches
n = 1 to 255
n lines
ASCII
ESC E
ESC F
ESC G
ESC H
FF
Decimal
27 69
27 70
27 71
27 72
12
DC2
ESC :
ESC g
18
27 58
27 103
ESC SI, or SI 27 15, or 15
ESC C NUL n 27 67 0 n
ESC q 0
ESC q 1
ESC q 2
ESC q 3
27 113 48
27 113 49
27 113 50
27 113 51
n = 1 to 255
Horizontal Tab, Execute
ESC C n
HT
27 67 n
9
ESC W 1
ESC W 0
SO
27 87 49
27 87 48
14
Off
for One Line
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IBM Proprinter X24e / XL24e and IBM X24e AGM / XL 24e AGM Commands
(Continued)
IBM_3.doc
IBM_4.doc
IBM Command
IBM Character Set
Select Set I
Select Set II
Print One Character from
ASCII
Decimal
IBM Command
Line Spacing
Set Spacing to 1/8"
Set Spacing to 7/72"
Set to n/60": AGM only
(n = 1 to 255)
Set to n/72": PPR only
(n = 1 to 255)
Activate Spacing Set
by ESC A n
ASCII
Decimal
ESC 7
ESC 6
27 55
27 54
ESC 0
ESC 1
27 48
27 49
IBM Set III (n = 0 to 255) ESC ^ n
27 94 n
27 37 71
27 37 72
ESC A n
ESC A n
ESC 2
27 65 n
27 65 n
27 50
Italic Printing On
Italic Printing Off
Line Feed, Execute
w/ Carriage Return
n/180" AGM only
(n = 1 to 255)
n/216" PPR only
(n = 0 to 255)
n/360" (n = 0 to 255)
Reverse
ESC % G
ESC % H
LF
10
Set to n/180”: AGM only
(n= 1 to 255)
Set to n/216”: PPR only
(n= 1 to 255)
ESC 3 n
27 51 n
ESC J n
ESC J n
ESC% 4 n 27 37 52 n
ESC ]
27 74 n
27 74 n
ESC 3 n
27 51 n
27 37 56 n
Set to n/360” (n= 1 to 255) ESC % 8 n
27 93
Auto Line Feed On
Auto Line Feed Off
ESC 5 1
ESC 5 0
27 53 49
27 53 48
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IBM Proprinter X24e / XL24e and IBM X24e AGM / XL 24e AGM Commands
(Continued)
IBM_5.doc
IBM_6.doc
IBM Command
Overscore On
Overscore Off
ASCII
ESC _ 1
ESC _ 0
ESC 8
Decimal
27 95 49
27 95 48
27 56
IBM Command
Skip Over Perforation On
(n = 1 to 255)
Skip Over Perforation Off
Software I-Prime
Stop Printing
Subscript On
Superscript On
ASCII
ESC N n
Decimal
27 78 n
ESC 0
ESC } NUL
ESC j
ESC S 1
ESC S 0
ESC T
27 79
Paper Out Sensor Off
Paper Out Sensor On
Print Quality / Font
Select LQ Roman
Select LQ Swiss
Select LQ Courier
Select LQ Prestige
Select LQ Orator
27 125 0
27 106
27 83 49
27 83 48
27 84
ESC 9
27 57
ESC k 0
ESC k 1
ESC k 2
ESC k 3
ESC k 7
27 107 48
27 107 49
27 107 50
27 107 51
27 107 55
Subscript/Superscript Off
Top of Form, Set at Current
Position
ESC 4
27 52
Underline Printing On
Underline Printing Off
Uni-Directional Print On
Uni-Directional Print Off
Vertical Tab, Execute
ESC - 1
ESC - 0
ESC U 1
ESC U 0
VT
27 45 49
27 45 48
27 85 49
27 85 48
11
Print Suppress Mode On ML390T
ESC Q $
27 81 36
ML391T
ESC Q #
Print Suppress Mode Off DC1
Proportional Spacing On ESC P 1
Proportional Spacing Off ESC P 0
27 81 35
17
27 80 49
27 80 48
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Index
Acoustic Cover, Part Number 111
Alarm
ALARM flashing 18, 33, 94
ALARM lit 18
ALARM lit, CPI 10 flashing 94
ALARM lit, CPI 15 flashing 95
Alignment problems 12
ASCII Test 36
Auto Carriage return 79
Auto CR+ 77
Bottom Feed 99, 100, 101
Form Tear-Off 75
Line Spacing 75
Pull Tractor (Option) 110
Skip Over Perforation 75
BRASC II 74, 79
Brazil 106
British (Language) 74
Buffer
Clearing 19, 80
Symbols
0 character (slashed, unslashed) 74, 81
10 cpi (Front Panel Light) 18, 65
12 cpi (Front Panel Light) 18, 65
120 volt printer 101
15 cpi (Front Panel Light) 18, 65
17 cpi (Front Panel Light) 18, 65
20 cpi (Front Panel Light) 18, 65
230 or 240 volt printer 101
Auto LF (Line Feed) 77, 79
Auto Select 77
Print 80
Receive Buffer Size 76, 81, 97
A
ABICOMP 74, 79
B
C
Access
Controlling access to the printer 12
Access Cover, Part Number 111
Accessories 109, 110
Part Numbers 110
Backward
Movement through Menu 10
Bar Codes 98
Cable
Length (Parallel) 41
Network Cable 40
Parallel 41
Bi-directional
Purchasing 109
Communications 41
Printing 76, 80
Shielded, Parallel 41
Canada
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Service 105, 107
Service Center (Oki Data) 106
Canadian French 74, 79
Carbon Forms 58
Carbonless continuous forms 99, 100
Cardstock 99, 100
Expanded printhead gap 59
Centering 77, 79
Code Page Character Set 79
Codes, Printer Control 113
Commands
Epson LQ 114, 115, 116
IBM Proprinter
X24e / XL24e 117
X24eAGM / XL24e AGM 117
Compatibility 14
Pins (graphic) 30
Rear Feed 16
Reference Mark 31
Single-part forms 30, 99, 100
Control Codes 113
Correspondence, Print Quality 63
Costs, Cutting 9
Courier
Printhead Position 94
Centronics parallel interface 97
Character Pitch 80
Connecting the Network Cable
Network, connecting the cable
cable, network 39
Font / Typeface 64, 97
Front Panel Light 18
Covers, Part Numbers 111
cpi 10 flashing, ALARM lit 94
cpi 15 flashing, ALARM lit 95
Cut Sheet Feeder 110
Cut Sheet Paper 99, 100
Cutting Costs. See Money, Saving
Front Panel key 19
Consumables
Indicator Lights 18
Key doesn't work 95
Selecting 65
Character Set 74, 79
Character Width 80
Characters
Part Numbers 110, 112
Ribbon Cartridge 110
Ribbon Life 98
Contact Information for Oki Data 2
Contents list, unpacking the printer 24
Continuous Feed
D
Italics 81
Carbonless Forms 99, 100
Changing to single-sheet feed 57
Extra-thick forms 58
Interleaf continuous forms 99, 100
Paper 95
Danish (Language) 74
Data
Printing large amounts 65
DC1 code 81
DC3 code 81
Depth of printer 101
Proportional Spacing 81
Special for languages 80
Characters Per Second (CPS) 14
Cleaning the printer 83
Code 128 98
Paper Park 19
Code 39 98
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Environmental Requirements 101
Epson LQ
Commands 114, 115, 116
Emulation Mode 67, 74
Error Conditions
Resident 97
Scalable 97
Selecting 80
Size 65, 74, 97
Style 74
Detergent, cleaning the housing 83
Documents, Print Quality 63
Drivers
Oki Data Web Site 69
Operating Systems 69
Dutch (Language) 74
ALARM blinks 18
ALARM glows 18
Wrong fonts print 41, 68, 93
Forms
European Union Council of the
European Communities 125
Expanded Printhead Gap 59
Continuous
E
Carbonless 99, 100
Interleaf 99, 100
Single-part 99, 100
Multipart and Printhead Gap 58
Narrow width 94
Thick 59
Thickness ranges 14
Zero-Tear 14
Forms Tear-Off 79
Automatic 53
E-mail address for Oki Data 2
EAN 13 98
EAN 8 98
Efficiency. See Time, Saving
Electrical Requirements 101
Electromagnetic Conformance 125
Emulation 67, 74
F
Factory Defaults
Menu Mode 72
FCC (Federal Communications
Commission) 123
FF/LOAD (Front Panel Key) 19
Font 74
Embedded Printer Commands 93
Font Sample Test 19, 35
Front Panel Lights 18
PRINT QUALITY key 19
Changing 67
Choices 41, 67, 97
Matching the printer driver 93
Mode 74, 79
Bottom Feed 75
Changing 52
Manual 54
Envelopes 32
Continuous Feed 99, 100
Printhead Gap Setting 58
Single Feed 99, 100
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OFF
TEAR key 55
Top of Form 47
ON
TEAR key 55
Top of Form 45
Rear Feed 75
Saving money with 9
Status (ON or OFF) 44
TEAR key 19, 53
Top of Form 44
Font 64, 97
Utility Print Quality 63
Front Panel Light 18
Graphics
Printing 79
IBM
Character Set 79
Commands
Proprinter X24e / XL24e 117
Proprinter X24eAGM / XL24e
AGM 117
Bi-directional 76
Uneven print registration
51, 52, 53
Emulation 74
AGM 67, 74
Proprinter (PPR) 67, 74
IBM 437 79
IBM 850 79
IBM 860 79
Uni-directional 76
Resolution 97
GROUP, Menu Mode 70
Wait Time 81
French (Language) 74
French Canadian (Language) 74
Front Panel
Keys 12, 19, 77
Alternate Functions 19
Won't work 12, 77, 80
Lights 18
H
IBM 863 79
IBM 865 79
IC. See Industry Canada
IEEE-284 97
Impact Dot Matrix 96
Industry Canada 124
Initialization string 92
Initialize the printer 66
Installation
Local printer 37
Network Printer 39
Printer Software 37, 38
Height
Double height printing 81
of Printer 101
Help. See Service and Support
Humidity
Operating 101
Storage 101
Menu Mode 70
G
I
German (Language) 74
Gothic
I-Prime 78, 80, 92
User’s Guide: English
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Installation Customization 22
Interface 97
Parallel 41
L
Bottom Feed 75
Rear Feed 75
Top Feed 76
Labels 99, 100
Paper Park 56
Serial Interface (Option) 110
Interleaf Continuous Forms 99, 100
Interleaved 2 of 5 98
Internet 13
Local printer installation 37
Lock Lever (graphic) 30
Printhead Gap Setting 58
Language 74, 80
LatinAmerica
M
Language 74
Locating a service center 106
Service 108
Length, Page
Bottom Feed 75
Control, Top Feed 76
Rear Feed 75
Top Feed 76
Letter Quality (LQ) 63, 97
Front Panel Light 18
Print Speeds 14
Oki Data Web Site
Mailing address for Oki Data 2
Maintenance
2, 104, 106, 108
Saving time with 10
Invalid (I-Prime command) 80
Italian (Language) 74
Italic 74, 81
Item, Menu Mode 70
Explanations of Items 79, 80, 81
Settings 70
Cleaning the printer housing 83
Replacing the ribbon cartridge 82
Margin, Bottom 76, 79
Mean Time Between Failures (MTBF)
14, 98
Mean Time to Repair (MTTR) 98
Memory, Receive Buffer size
76, 81, 97
J
Memos 32
Letterhead 32
Japanese (Language) 74
K
MENU light 70
LF (Line Feed) Front Panel key 19
Lights
Front Panel 18
Print Quality 64
Limited Operation 12, 80, 95
Line Spacing 80
Keys, Front Panel 19
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Menu Mode 70
Changing Settings 73
Entering 71
N
Part Numbers 110
Purchasing 109
Orator
Network
Printer Installation 39
Cable 39
software 39
Exiting 71
Front Panel keys 70
Group 70
Font / Typeface 64, 97
Front Panel Light 18
Out of Paper 18
Norwegian 79
Code Page 74
Language 74
Item 70
P
Explanations 79, 80, 81
Losing setting changes 73
MENU light 70
Moving through 10, 71
Printing the Menu Settings 72
Reset to factory defaults 72
Saving time 10
SEL and SHIFT keys 19
SEL on power up 19
Set (Item Setting) 70
Settings Table 74, 75, 76, 77, 78
Mexico 106
Microline Reference Manual 113
Money, Saving 9
Moving through the menu 10
MSDS. See Material Safety Data Sheet
Multilingual 74, 79
my.okidata.com 42, 104
Packing for Shipment 25
Page Length 80
Bottom Feed 75
Rear Feed 75
O
Off-line, SEL key 19
Oki Data
e-mail address 2
Top Feed 76
Page Width 80
Latin America Information 106
Mailing address 2
Service Centers 106
Telephone 105, 106, 109
Web Site 2
On-line, SEL key 19
Operating Systems 69
Operator Panel Function 95
Options 109
Bottom Feed 75
Rear Feed 75
Setting in the Printer Menu 76, 80
Top Feed 76
Paper
1" (25 mm) remains 80
Continuous Feed
Alignment 31
Rear Feed 30
Cut Sheet 110
Descriptions 110
User’s Guide: English
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Feeding 14
Loading 30
Paper Out Override 76, 80
Roll Paper 110
Single Sheet 30, 32
Specifications
ML390 Turbo 99
ML391 Turbo 100
Static 95
QUIET key 19
Part Numbers 110
Purchasing 109
Perforation, Skip over 75, 81
Pin 14 79
Pin 18 78, 80
Pitch, Character 74, 80
Platen Knob
Operation Tip 12
Part Number 111
Port
Logical Port 37
Parallel 37, 41
Roll Paper Stand (Option) 110
Single-sheet to continuous-feed 57
Switching feed paths 57
TEAR key 19
Paper Jams 95
ALARM glows, 15 cpi blinks 18
Continuous feed 95
Rear Feed 84
Rear Feed, repetitive 86
Single Sheet 89
Thickness 101
Types, and Printhead Gap 58
Weight 99, 100
Widths 99, 100
Paper Lever 94
ALARM glows, 10 cpi blinks 18
REAR feed position (graphic) 30
Paper Out 95
Portugal 74, 79
Postnet 98
Power
Setting in the Printer Menu
76, 80
Paper Feed
Paper Park 56
Labels 56
Saving time with 10
Paper Path, Switching 57
Paper Separator 95
Connecting the printer to 29
Front Panel Light lit 18
Grounded Outlets 20, 120
Nothing happens when printer is
turned on 93
Continuous to single-sheet feed 57
Cut Sheet Feeder (Option) 110
FF/LOAD key 19
LF key 19
PARK key 19
Parallel Interface 41, 78
I-PRIME Signal 92
Power Rating 20, 120
Prestige
PARK Front Panel Key 19, 32
Parts, Replacement 109
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Font / Typeface 64, 97
Front Panel Light 18
PRINT, Menu Mode 70
Print Method 96
Print Mode 74, 80
Print Quality
Shift right 76
Print Size 97
Smallest 65
Standard 65
Size 101
Temperature Specifications 101
Weight 101
Printer Control Codes 113
Printer Drivers
matching the emulation 93
Obtaining 69
Operating systems 69
Selecting 41, 68
Printer Parameters 70
Printhead 96
Centering position 79, 94
Heat 121
Print Speed 14, 96
Fastest 65
Medium (Utility) 63
Slowest (LQ) 63
Print Start Position
Reset to factory default position 50
Temporary adjustment 49
Top of Form 43, 49, 50
Print Suppress 77, 81
Printer
Dimensions 101
Humidity Specifications 101
Initialization 66
Model Number 109
Parameters 10
Parts and Accessories 109, 110
Printer vs. software settings 92
Reset 19, 66
ASCII Test 36
CHARACTER PITCH key 19
Font Sample Test 35
Front Panel key 19
Highest (LQ) 63
Indicator Lights 18
key doesn't work 95
Medium (Utility) 63
PRINT QUALITY key 19
Print Speed 79
Proportional Spacing 81
Selecting 63, 80
Software commands 63
Print Registration 76, 80
Forms Tear-Off 51, 52, 53
Shift left 76
Life 98
New printhead 94
Part Number 111
Printhead Gap 14
Definition 58
Expanded 59
Extra-thick continuous forms 58
Setting 58
Settings, and Media types 58
Printing
Serial Number 15
User’s Guide: English
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Double width and height 81
Embedded Commands 93
High Speed 63
Italics 81
Problems
Pull Tractor 14, 58, 101, 110
Pull-Up Roller Assembly 111
Push Tractor 14, 58, 101, 110
Canada 124
Europe 125
United States 123
Reliability 14, 98
Replacement Parts 109, 110, 111
Reset 77
Q
Files don't print correctly 92
Incorrect fonts print 41, 68, 93
Printer doesn't print 93
Smeared print 94
QUIET
Front Panel Key 19
Front Panel Light 18
Reset Code 92
Reset Inhibit 81, 92
the printer 66, 95
Resolution (Graphics) 97
Reverse
Movement through Menu 10
Ribbon Cartridge 110
Installing / Replacing 26, 82
Life 98
New Ribbon Cartridge 94
Part Number 112
Ribbon Shield 27, 94
Roll Paper Stand 110
Rolling ASCII Test 19
Roman
Strange characters print 41, 68
Strange symbols print 93
Streaked printing 94
Stopping 76, 81, 97
Product Registration 42
Productivity. See Money,
Saving; Time, Saving
Proof of Purchase 107
PROP
characters per inch (cpi) 65
Front Panel Light 18
Proportional Spacing 65, 74, 81
Proprinter Commands
X24e / XL24e 117
R
Radio Interference Statement 123, 124
Rear Feed 99, 100, 101
Continuous Forms 16, 30
Form Tear-Off 75
Jams, Repetitive 86
Line Spacing 75
Paper Jam 84
Skip Over Perforation 75
Receive Buffer size 76, 81, 97
Registration, Print 76, 80
Registration, Product (Warranty) 42
Regulatory Information
Font / Typeface 64, 97
X24eAGM / XL24e AGM 117
Publisher (Language Set) 74
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Front Panel Light 18
RS-232C Serial Interface 97
Service and Support 102
Documentation 103
General Information 102
Internet Support 104
Purchase Location 103
Registering your product 42
Telephone Support 105
Service Centers
Authorized Service Centers 106
Oki Data 106
Set, Menu Mode 70
SHIFT Front Panel Key 19
Shipping
Size
Double width and height 81
of printer 101
Skip Over Perforation 75
Software
Embedded commands 93
Installation 37, 38
Matching drivers to emulations 93
Scalable Fonts 97
Software vs. printer settings 92
Solvents, cleaning 83
Spanish (Language) 74
Specifications 96
S
Safety, General Information 120
Saving Money. See Money, Saving
Saving Time. See Time, Saving
Security. control printer access 12
SEL
Front Panel Key 19
Front Panel Light
Flashes 18
Lit 18
Not Lit 18, 93
Self Tests 34
Serial Interface Option 93, 110
Serial Number 15
Restraints 25
Saving the packing materials 25
SI 77, 81
Speed
High Speed Printing 63
Print Speed, graphics 79
Spreadsheets, Character Pitch 65
Standard Character Set 74
Static charges and paper 95
Stationery 32
Service
Single Sheet
ALARM flashing 94
Locating a service center 108
Latin America 108
United States 105, 107
Machine Reliability 98
Mean Time Between Failures
(MTBF) 14, 98
Change from continuous forms 57
Change to continuous forms 57
Cut Sheet Feeder (Option) 110
Jams 89
Loading 32
Top Feed 17, 30
Support 102
Documentation 103
General Information 102
Internet Support 13, 104
Purchase Location 103
Mean Time To Repair (MTTR) 98
User’s Guide: English
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Telephone Support 105
Swedish (Language) 74
Swiss
Temperature Specifications 101
Tests
ASCII Test 36
Setting 43
Standard Setting
32, 33, 43, 49, 50
Font / Typeface 64, 97
Front Panel Light 18
Swiss Bold
Font / Typeface 64, 97
Symbol Sets 74, 80
Font Sample Test 35
Thickness, Paper 101
Time Out 77, 81
Temporary adjustment 49
Tractor Covers 30
Transparencies 99, 100
Troubleshooting
Aborting print jobs 76, 81, 97
ALARM flashing 18, 94
ALARM lit 18
Time, Saving 10
Top Feed 99, 100
Bottom Margin 76
Line Spacing 76
T
Pull Tractor 110
Single Sheet 17, 30
Top of Form 79
ALARM lit, 10 cpi flashing 18, 94
ALARM lit, 15 cpi flashing 18, 95
ALARM lit, no other lights 18
Alignment problems 12
Can't load paper 95
Take-up Knob (Ribbon Cartridge) 27
TEAR
Front Panel key 19, 55
Forms Tear-Off 53
Forms Tear-Off OFF 55
Forms Tear-Off ON 55
TEAR feature 51
does not work
51, 52, 53, 54, 55
Telephone
Oki Data Support 105, 106, 109
Latin America 106
Decreasing the space 46, 48
Forms Tear-Off 44
Forms Tear-Off OFF 47
Forms Tear-Off ON 45
Increasing the space 46, 48
Operation Tip 11
Paper Shield 11, 43
Reset to factory default 50
Printer OFF 50
Character Pitch Indicator Lights 18
Data loss 79, 80, 81
Printer ON 50
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Embedded Printer Commands 93
Emulation 93
Extra paper movement 51, 52, 53
Files don't print correctly 92
Front Panel keys 19
won't work 12, 77, 95
Front Panel Lights 18
Print Quality 64
General Information 90
Internet Support 90
POWER lit 18
Streaked printing 94
Turn on the printer, nothing happens
93
Uneven print registration in graphics
51, 52, 53
Weather conditions 95
Wrong fonts print 41, 68, 93
Wrong printer driver 41, 68
Typefaces 74. See Font
Resident 98
PRINT QUALITY and CHARACTER
PITCH keys don't work
12, 80, 95
Print Quality front panel lights
18, 64
Print Registration 76
Printer doesn't print 93
Printer Drivers, current version 69
Printhead Damage 79, 80
Printhead moves too much 94
QUIET lit 18
List of Problems 91
Selecting 64, 80
Software commands 64
Locating a service center 108
Menu Setting changes are lost 73
Narrow forms 94
SEL
U
flashing 18
New ribbon 94
Oki Data Suppport (Telephone)
105, 106, 109
Latin America 106
Oki Data Suppport (Web Site)
104, 106, 108
lit 18
not lit 18
Self Tests 34
Smeared printing 94
Software settings vs. printer settings
63, 64, 81
Static charges 95
Strange characters print 41, 68
Uni-directional printing, graphics 76
United States
Service 105, 107
Service Center (Oki Data) 106
Unpacking your printer
List of contents 24
Paper jams, continuous feed 95
Paper Out 95
Perforation skip over 81
User’s Guide: English
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UPC A 98
UPC E 98
Width
Character 80
USA 74, 79
Utility
Front Panel Light 18, 97
Print Speeds 14
Utility Mode Print Quality 63
Double width printing 81
Page (Bottom Feed) 75
Page (Rear Feed) 75
Page (Top Feed) 76
Paper 99, 100
Setting in the Printer Menu
76, 80
V
Printer 101
www.okidata.com 104, 106, 108
Volume
High-volume print quality 63
Y
W
Year 2000 (Y2K) 122
Wait Time 76, 81
Warranty
Z
Proof of Purchase 107
Registering your printer 42
Web Site, Oki Data 2
Weight
Zero character (slashed, unslashed)
74, 81
Paper 99, 100
Printer 101
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