320T_tp.jpg
User’s
Guide
P/N 59270107
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Contents
Installation ................................................................ 19
Installation Hints ..................................................................19
Installation Overview ...........................................................20
Installation Location ............................................................20
Customizing the Installation................................................21
Unpacking the Machine .......................................................23
Shipping Restraints ..............................................................24
Ribbon Cartridge..................................................................25
Ribbon Cartridge Handling ...............................................26
Ribbon Cartridge Emergency First Aid .............................26
Computer Connections ........................................................27
Power Connections...............................................................28
Paper Loading ......................................................................29
Emulations ...........................................................................33
Testing the Printer ................................................................34
Font Sample Test ................................................................35
Rolling ASCII Test .............................................................36
Printer Drivers .......................................................................37
Selecting Printer Drivers ....................................................37
Obtaining Drivers...............................................................37
Installing Printer Drivers ....................................................37
Helpful Hints ...............................................................7
Saving Money ........................................................................8
Saving Money: Forms Tear-Off............................................8
Saving Money: Draft Mode .................................................8
Saving Time ...........................................................................9
Saving Time: Internet Support ............................................9
Saving Time: Draft Mode ....................................................9
Saving Time: Paper Park ......................................................9
Saving Time: Moving Through the Menu ..........................9
Operation Tips ......................................................................10
Operation Tip: Top of Form ...............................................10
Operation Tip: Turning the Platen Knob ...........................11
Operation Tip: Control Access to the Printer.....................11
Introduction .............................................................. 12
Printer Features .....................................................................13
Parts Identification .................................................. 14
Printer Serial Number ...........................................................14
Parts Identification: Rear Feed (Continuous Forms)............15
Parts Identification: Top Feed (Single-Sheet) ......................16
Front Panel Lights ................................................................17
Front Panel Keys ..................................................................18
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Using Your Printer................................................... 38
Top of Form (TOF) ................................................................38
Top of Form (TOF) and Forms Tear-Off..............................39
Forms Tear-Off Status (ON or OFF) ....................................39
Setting Top of Form, Forms Tear-Off ON (StepA) .............40
Setting Top of Form, Forms Tear-Off OFF (Step B)............42
Temporary Top of Form Change ........................................44
Reset Top of Form to Factory Default................................45
Printer ON ........................................................................45
Printer OFF .......................................................................45
Forms Tear-Off ......................................................................46
Changing the Forms Tear-Off Setting ................................47
Automatic Forms Tear-Off..................................................48
TEAR Key andAutomatic Forms Tear-Off ......................48
Manual Forms Tear-Off ......................................................49
TEAR Key ............................................................................50
Forms Tear-Off set OFF ......................................................50
Forms Tear-Off set ON ........................................................50
Paper Park .............................................................................51
Changing Paper Paths ..........................................................52
Continuous-forms to single-sheet feed ..............................52
Single-sheet feed to continuous forms ..............................52
Printhead Gap .......................................................................53
Expanded Printhead Gap ...................................................54
Print Quality .........................................................................58
Super Speed Draft...............................................................59
Printer Reset .........................................................................59
Character Pitch .....................................................................60
Menu Mode ..........................................................................61
Moving Through the Menu ...............................................62
Moving Forward ..............................................................62
Moving Backward ...........................................................62
Resetting Menu to Factory Defaults ..................................63
Printing the Menu Settings ................................................63
Changing the Menu Settings .............................................64
Menu Settings Table ..........................................................65
Explanations of Menu Items ..............................................70
Maintenance ............................................................. 73
Replacing the Ribbon Cartridge ..........................................73
Printer Cleaning ...................................................................74
Paper Jams ............................................................................75
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Troubleshooting ....................................................... 80
General Information .............................................................80
Internet Support .................................................................80
List of Problems ....................................................................81
Problem 1:
Problem 9:
The ALARM light is on and the Character Pitch 15 light
is flashing. ......................................................................85
Problem 10:
The printer needs paper, but the ALARM light is not on
and I cannot load the paper. ...........................................85
Problem 11:
The Print Quality and Character Pitch keys on the front
panel don't work. ............................................................85
Problem 12:
My word processor files do not print the way I have the
menu and front panel set. ...............................................82
Problem 2:
Nothing happens when I turn on the printer...................83
Problem 3:
Continuous-form paper sticks to the paper separator. ....85
The printer does not print when the computer
sends data. ......................................................................83 Specifications ............................................................ 86
Problem 4:
Service and Support ................................................ 91
General Information .............................................................91
Documentation .....................................................................92
Purchase Location ................................................................92
Internet Support ....................................................................93
www.okidata.com ............................................................93
my.okidata.com ...............................................................93
Telephone Support ...............................................................94
Service Centers .....................................................................95
Service and Support: United States and Canada..................96
Service and Support: Latin America ....................................97
I'm getting strange symbols, incorrect fonts, etc., when I
try to print a document. ..................................................83
Problem 5:
Ink smears on the paper when I print on narrow forms. ..84
Problem 6:
I've installed a new ribbon and the printing is smeared and
streaked. ..........................................................................84
Problem 7:
The ALARM light is flashing. ........................................84
Problem 8:
The ALARM light is on and the Character Pitch 10 light
is flashing. ......................................................................84
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Warranty, Regulatory, and Safety Information 108
Limited Warranty: United States and Canada ................... 108
Limited Warranty: Latin America ...................................... 110
Service and Support: United States and Canada............... 111
Sales and Service Dealers: United States and Canada . 111
Telephone Support: United States and Canada............ 112
Service and Support: Latin America ................................. 113
Sales and Service Centers: Latin America .................... 113
Customer Support Professionals: Latin America .......... 113
Oki Data on the Internet .................................................... 114
www.okidata.com ......................................................... 114
my.okidata.com ............................................................ 114
Oki Data Service Centers................................................... 115
Material Safety Data Sheet (MSDS) .................................. 116
Emergency Information: MSDS ...................................... 116
Safety Information .......................................................... 120
Regulatory Information..................................................... 121
Year 2000 Compliance ................................................... 121
Energy Star® ................................................................... 121
Federal Communications Commission (FCC) ................ 122
Industry Canada (IC) ....................................................... 123
European Union Council of the European Communities 124
Index ........................................................................ 125
Accessories ............................................................... 98
PurchasingAccessories.........................................................98
Accessories: Part Numbers ...................................................99
Consumables: Part Numbers ..............................................99
Options: Part Numbers .......................................................99
Replacement Parts: Part Numbers ................................... 100
Documentation: Part Numbers ........................................ 100
Printer Control Codes .......................................... 101
Epson FX Commands ........................................................ 102
IBM Proprinter III Commands ........................................... 104
Oki Data MICROLINE Standard Commands .................... 106
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Helpful Hints
Your printer has many features and capabilities that will help
you
This section summarizes the features and capabilities directly
connected to saving money and time.
• save money
• save time
Details for these features and capabilities are provided in
other sections of this document.
• operate the machine
You may want to use some of our Helpful Hints when
working with your machine.
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Saving Money
Saving Money: Draft Mode
Saving Money: Forms Tear-Off
When printing drafts of documents, use either the High Speed
Draft or Super Speed Draft mode. These modes use less ink
than the Utility or Near Letter Quality Modes, thus extending
the life of your ribbon. The draft modes also print at high
speeds, reducing the time required to complete a print job.
The Forms Tear-Off feature allows a printed page (rear feed,
continuous form) to be torn off without wasting paper or
adjusting the printer.
Forms Tear-Off automatically moves the paper from the
initial printing position (print start position) to the tear-off
position, after a time interval (which you select through the
menu).
For more information, refer to “Using Your Printer, Print
Quality.”
The top of the page (perforation) is even with the tear bar.
The tear bar is located under the clear top of the access cover.
Paper remains in the tear-off position until the printer
receives more data. Then, the paper moves back down for
printing (retracts to the initial print position).
When printing stops, the paper will advance to the tear-off
position.
This feature is normally turned off.
Forms Tear-Off and the Top of Form settings interact.
For more information, refer to “Using Your Printer, Forms
Tear-Off and Using Your Printer, Top of Form.”
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Saving Time
Saving Time: Paper Park
Saving Time: Internet Support
Your printer’s paper park feature allows you to print a single
sheet (cut-sheet) page without removing continuous feed
paper from the printer.
Oki Data provides support via the Internet.
Oki Data’s main web site, www.okidata.com, is the gateway to
Oki Data’s products and services.
For more information, refer to “Using Your Printer, Paper
Park.”
my.okidata.com is a powerful area of Oki Data’s web site
designed to help you personalize the information and service
you get from Oki Data.
Saving Time: Moving Through the Menu
You can find information at your convenience, at any time.
For more information, refer to “Service and Support, Internet
Support.”
When the printer is in Menu Mode, you can move forward or
backwards through the menu.
Saving Time: Draft Mode
To move forward, press GROUP, ITEM, or Set, whichever is
appropriate.
When printing drafts of documents, use either the High Speed
Draft or Super Speed Draft mode. The draft modes print at
high speeds, reducing the time required to complete a print
job. These modes also use less ink than the Utility or Near
Letter Quality Modes, thus extending the life of your ribbon.
To move backward, press and hold SHIFT, then GROUP,
ITEM, or Set, whichever is appropriate.
For more information, refer to “Using Your Printer, Menu
Mode.”
For more information, refer to “Using Your Printer, Print
Quality.”
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Operation Tips
Operation Tip: Top of Form
If you turn the platen knob when the printer is turned
!
!
on, you will cause the Top of Form to mis-align. Always
turn the printer off before turning the platen knob!
The first line prints at the red line of the plastic paper shield
(1) on the printhead.
Always determine the status of the Forms Tear-Off menu
setting BEFORE setting the Top of Form. Refer to
“Using Your Printer, Top of Form, Forms Tear-Off
Status (ON or OFF).”
The Top of Form and Forms Tear-Off settings of your printer
interact.
How you set the Top of Form depends on the status of the
Forms Tear-Off menu setting.
For more information, refer to “Using Your Printer, Top of
Form (TOF).”
Top of Form sets the print start position for the printer. It is
adjustable in increments of 1/144 of an inch. The amount of
adjustment is limited to avoid paper jams.
32T-18.eps
1
The Top of Form may be left at the factory default (1 inch),
changed for a single print job, or set to a new (permanent)
default.
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Operation Tip: Turning the Platen Knob
Operation Tip: Control Access to the
Printer
If you turn the platen knob when the printer is turned
!
on, you will cause the Top of Form to mis-align. Always
turn the printer off before turning the platen knob!
You can control access to the printer by changing the setting
for the Operator Panel Function (in the Menu).
When the Operator Panel Function is set to Full Operation
(the factory default), all keys on the front panel operate.
When the Operator Panel Function is set to Limited
Operation, the PRINT QUALITYand CHARACTER PITCH
keys don’t work. This prevents these settings from being
changed from the control panel when several people are
using the printer.
For more information, refer to “Using Your Printer, Menu
Mode, Menu Settings Table, Setup, Operator Panel
Function.”
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Introduction
Thank you for purchasing this printer.
Oki Data on the Internet
This rugged 9-pin printer can meet the needs of harsh and
demanding environments. The expanded printhead gap, zero-
tear capability, and multiple paper feed paths allow the
printer to handle a wide variety of media, including 6-part
forms. Your printer will provide years of dependable and
efficient service.
The Oki Data Web Sites provide the most current information
available on your product.
An on-line version of this document is available for viewing
and downloading via Oki Data’s Web Sites.
You may reach Oki Data via the Internet at:
In addition to the many standard features, options can
expand the machine’s capabilities.
•
•
www.okidata.com
www.my.okidata.com
For information on the options, see “Accessories.”
For more information on the Oki Data Web Sites, refer to
“Service and Support, Internet Support.”
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Printer Features
• Super reliable, durable operation: 10,000 hours Mean
Time Between Failures (MTBF)!
• Expandable head gap for handling forms up to 0.031"
(0.79 mm) thick through the bottom feed path using the
optional push and/or pull tractor.
• Advanced paper handling, with built-in rear push tractor
and zero-tear forms capability.
• Blazing print speeds:
— 300 characters per second (cps) in Utility mode
— 390 cps in High Speed Draft (HSD) mode
— 435 cps in Super Speed Draft (SSD) mode
• 100% backward compatible with Microline 320/321
printers.
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Parts Identification
The parts identified here are parts of the unit that you will use
during normal operation.
Printer Serial Number
The serial number of your machine is on a label on the back
of your machine.
For accessories (consumables, options, replacement parts, and
documentation), refer to “Accessories.”
The label says “S/N.”
An example serial number is: 401A0154693.
You will need your printer serial number if your
!
machine requires servicing.
A written receipt for the product, showing the date of
purchase, dealer’s name, and both the model and serial
numbers of the product must accompany any request or
claim for work to be performed under Limited
Warranty.
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Parts Identification: Rear Feed
(Continuous Forms)
1
1 Paper Guides
2 Paper Separator
3 Paper Lever
8
2
7
SE
L
4 On-Off Switch
5 Platen Knob
6 Control Panel
7 Acoustic Cover
8 Access Cover
SE
L
MENU
L
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3
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POWE
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PRINT
Q
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ALAR
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IT
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Q
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HSD
NL
PIT
SE
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TO
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MENU
Q
PRINT
SSD
C
HARAC
T
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R
C
H
10
17
12
20
15
PRO
P
4
6
5
Move the paper lever to the position marked “REAR.”
!
For rear feed, the paper lever is towards the front of the
printer.
32T-01c.eps
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Parts Identification: Top Feed
(Single-Sheet)
1
1 Paper Guides
2 Paper Separator
3 Paper Lever
8
7
2
4 On-Off Switch
5 Platen Knob
SEL
SE
L
6 Control Panel
7 Acoustic Cover (open)
8 Access Cover
MENU
L
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SHI
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Mic
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POWE
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PRINT
Q
UALIT
Y
G
RO
UP
ALARM
P
AR
K
3
ITE
M
Q
UIE
T
HSD
NL
PIT
SET
UT
L
TO
F
MENU
Q
PRINT
SSD
C
HARAC
T
E
R
C
H
10
17
12
20
15
PRO
P
6
4
Move the paper lever to the position marked “TOP.”
5
!
The paper lever is towards the back of the printer.
32T-15.eps
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Front Panel Lights
3
2
32T-FP.eps
1
PRINT QUALITY
HSD
UTL
SSD
SEL
SEL
NLQ
FF/LOAD
TEAR
SET
PARK
QUIET
TOF
LF
Micro Feed
Down
Micro Feed
Up
SHIFT
MENU
CHARACTER PITCH
10
12
20
15
PRINT
ITEM
EXIT
POWER
GROUP
17
PROP
ALARM
MENU
4
5
6
1 SEL: Glows = printer selected, ready to receive data
Flashes = printer in Print Suppress Mode
5 ALARM: Glows = error condition exists:
• out of paper (no other lights blinking)
• paper jam if 15 cpi light is also blinking
• paper lever is set to wrong position if 10 cpi light is also
blinking.
• Blinks = error condition. Turn printer off, then on; if
light still flashes, contact service dealer.
6 10 / 12 / 15 / 17 / 20 / PROP:
Not lit = printer deselected (cannot receive data)
2 QUIET: Glows = printer is in Quiet state.
3 HSD / UTL / NLQ / SSD: Indicate print quality selected.
4 POWER: Glows = printer is turned on.
Indicate selected character pitch.
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Front Panel Keys
1
2
3
5
4
6
7
8
32T-FP.eps
PRINT QUALITY
HSD
UTL
SSD
SEL
SEL
NLQ
FF/LOAD
TEAR
SET
PARK
QUIET
TOF
LF
Micro Feed
Down
Micro Feed
Up
SHIFT
MENU
CHARACTER PITCH
10
12
20
15
PRINT
ITEM
EXIT
POWER
GROUP
17
PROP
ALARM
MENU
9
1 SEL: Selects/deselects printer (printer on-line / off-line).
When held on power up, or with SHIFT key, engages
Menu Mode.
5 TEAR: Moves continuous-form paper up for tear-off or
back down for printing.
6 PARK: Retracts continuous-form paper from the path.
2 SHIFT: Press and hold while pressing another key to
engage the alternate function for that key (e.g., “Micro
Feed Down” for LF key).
7 QUIET: Turns Quiet Mode on and off. When held on
power up, activates Rolling ASCII Test.
8 PRINT QUALITY: Selects print quality and font.
3 LF: Moves paper up one line: press and hold for
repetitive line feeds. When held on power up, activates
Font Test.
9 CHARACTER PITCH: Selects the character pitch. Used
with SHIFT key to reset the printer and clear the buffer.
4 FF/LOAD: Loads/ejects single sheet of paper; loads
continuous-form paper or feeds it to next page.
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Installation
Installation Hints
• Your printer has a grounded, 3-prong plug as a safety
feature, and it will only fit into a grounded outlet. If you
can not plug it in, chances are that you have an older, non-
grounded outlet. Contact an electrician to have it
replaced with a grounded outlet. Do not use an adapter to
defeat the grounding.
• To avoid damaging the power cord, do not put anything
on it or place it where it will be walked on. If the cord
becomes damaged or frayed, replace it immediately.
• Read the setup and operating instructions in this
document carefully. Be sure to save this document for
future reference.
• Read and follow all warning and instruction labels on the
printer itself.
• Place your printer on a firm, solid surface. If you put in on
something unsteady, it might fall and be damaged. If you
place it on a soft surface (such as a rug, sofa, or bed) the
vents may be blocked, causing it to overheat.
• The printer must be installed near a power outlet which
will remain easily accessible.
• Be certain that your power source matches the rating listed
on the back of the printer. If you are not sure, check with
your dealer or with your local power company.
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Installation Overview
• If you’re using an extension cord or power strip with the
printer, make sure that the total of the amperes required by
all the equipment on the extension is less than the
extension’s rating. Generally, the total ratings of all
equipment plugged into any one power line should not
exceed 15 amperes. Don’t exceed this unless you know
that the power line your equipment is plugged into has a
rating above 15 amperes.
To install your new printer, follow the instructions from the
“Installation, Installation Location” to “Installation, Printer
Drivers” sections of this document. You must complete these
steps for your printer to operate properly.
If you have purchased an option package for your printer,
refer to the documentation you received with that option for
installation instructions.
• To protect your printer from overheating, make sure no
openings on the printer are blocked. Do not put the printer
on or near a heat source, such as a radiator or heat register.
If you put the printer in any kind of enclosure, make sure
it is well ventilated.
Installation Location
• Place your printer on a firm, solid surface.
• Allow enough space on each side of the machine to easily
access the platen knob and the various paper feed paths.
• Make sure a power outlet is available nearby.
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Customizing the Installation
Your printer has many settings (defaults) that do not need to
be adjusted as part of a standard installation.
However, you may need to adjust settings to fit your
standards.
Some settings you may need to adjust as part of your
installation are:
• Top of Form (TOF)
• Paper Path
• Printhead Gap
To adjust these settings, refer to the appropriate section in
“Using Your Printer.”
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Top of Form (TOF)
If you turn the platen knob when the printer is turned
The Top of Form and Forms Tear-Off settings of your printer
interact.
!
!
!
on, you will cause the Top of Form to mis-align. Always
turn the printer off before turning the platen knob!
The factory default setting for the Top of Form (where
the printing should begin) is one inch down from the top
of the page.
Your software may print the first line of print above or
below where TOF is set. You may need to adjust the
TOF to meet your software’s needs. Use the procedures
in “Using Your Printer, Top of Form, Forms Tear-Off
Status (ON or OFF).”
How you set the Top of Form depends on the status of the
Forms Tear-Off menu setting.
If Forms Tear-Off is activated (set to ON), set the Top of Form
using “Using Your Printer, Setting Top of Form, Forms Tear-
Off ON (StepA).”
If Forms Tear-Off is NOT activated (set to OFF), set the Top of
Form using the “Using Your Printer, Setting Top of Form,
Forms Tear-Off OFF (Step B).”
The first line prints at the red line of the plastic paper
shield (1) on the printhead.
!
32t-18.eps
1
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Unpacking the Machine
Before you begin, be sure that all the items listed below are
included in your package.
If any items are missing, contact your dealer
!
immediately. Keep you packing materials and carton in
case you ever need to ship or transport the unit.
1
1 Printer
2 Ribbon Cartridge
3 Power Cord
SE
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SE
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MENU
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PRINT
Q
U
ALIT
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U
IET
HSD
NL
PIT
SE
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MENU
Q
PRINT
32t-14.eps
SSD
C
HARAC
T
E
R
C
H
10
17
12
20
15
PRO
P
2
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Shipping Restraints
3 Install the paper separator.
1 Open the access cover (1). Remove the printhead
shipping restraint (2) and tape.
Turbo-1.eps
Turbo-17.eps
1
2
Keep your packing materials and carton in case you
ever need to ship or transport the unit.
!
2 Grasp the tabs and lift off the paper separator (1).
Remove the shipping restraint (2).
Turbo-15.eps and Turbo-16.eps
2
2
1
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Ribbon Cartridge
4 Unpack the ribbon cartridge.
1 Make sure the printer is turned OFF.
Important! DO NOT remove the ribbon shield from the
2 Center the printhead (1).
!
ribbon!
Ribbon Shield
32T-18.eps
1
2
3
1
Grip Points
Take-up Knob
2
32t-20.eps
3
1
3 If you are replacing the ribbon: swing the front of the
cartridge up off the printhead, then lift the cartridge out
and discard it.
5 Install the new ribbon cartridge.
32T-19dn.eps
Caution! The printhead may be HOT!
32T-19_up.eps
!
6 Turn the take-up knob in the direction of the arrow to take
up any ribbon slack.
32t-39.eps
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Ribbon Cartridge Handling
Ribbon Cartridge Emergency First Aid
• Leave unused ribbon cartridges in their packages until
needed.
• When replacing a ribbon cartridge, re-use the packaging
to dispose of the old ribbon cartridge.
Contact occurs with eyes.
Flush eyes with large quantities of water for 15 minutes,
keeping eyelids open with fingers. Seek medical attention.
Contact occurs with skin
Wash thoroughly with soap and water.
For more information
• Be careful when removing the ribbon cartridge. Do not let
it touch your clothing or porous materials. The ribbon ink
may cause permanent stains.
• Ribbon ink on skin or clothing can usually be removed
with soap and water.
Refer to the Material Safety Data Sheet in “Warranty,
Regulatory, and Safety Information.”
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Computer Connections
1 Plug the interface cable into the parallel port (1) and
Three interface types are available for your printer.
secure it with the wire loops.
•
•
•
Parallel
Serial (25 pin)
Network (RJ45)
1
32T-22.eps
Attach the interface cable to the appropriate port on your
computer.
FCC regulations require the use of a shielded cable no
longer than 6 ft. (1.8 m).
2 Attach the other end of the cable to your computer.
!
An IEE 1284-compatible parallel cable is needed for
bi-directional communications.
If you purchased the Serial Interface option, see the
instruction sheet provided with it.
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Power Connections
3 Turn on the printer.
1 Make sure both the printer and the computer are OFF.
32T-01A.eps
2 Plug the power cord into the back of the printer (1), then
into a grounded outlet (2).
59#11.eps and Plugin.eps
2
1
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Paper Loading
Rear Feed, Continuous Forms
1 Move the paper lever to the position marked “REAR.”
Use the rear-feed path for printing on single-thickness,
continuous-form paper.
32T-11.eps
Use the single-sheet path (top feed) for graphics or charts.
If you have paper in the paper path, be sure to remove it
!
before installing rear-feed paper.
2 Grasp the tabs lift off the paper separator.
1 Lock Lever
32T-23A.eps
2 Upper Tractor Cover
3 Pins
4 Lower Tractor Cover
32T-26.eps
1
2
4
3
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3 Pull up on the lock levers and open the tractor covers.
Then, move the right tractor to fit the width of the paper.
32T-27.eps
5 Move the left tractor to align the edge of the paper with
the appropriate reference mark (1). Then, push back the
lock lever.
32T-29A.eps
1
4 Place the first two holes in the paper over the tractor pins
on either side. Close the tractor covers.
32T-29.eps
6 Adjust the position of the right tractor to center the holes
in the paper on the pins. Then, push back the right lock
lever.
32T-29.eps
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Top Feed (Single Sheets)
Use the single-sheet path for letterhead stationery, memos,
and individual envelopes.
7 Install the paper separator. Place the wire guide (1) on the
pull-up roller assembly (2).
32T-31.eps
If you have continuous-form paper in the path, press
!
PARK to remove it before loading single sheets.
1 Make sure the printer is on and deselected (SEL light off).
2 Place the paper lever in the position marked “TOP.”
32T-12.eps
1
2
8 Press FF/LOAD. The paper feeds into the printer.
The factory default setting for the Top of Form (where
3 Open the carriage cover. Raise the paper separator to the
!
the printing should begin) is one inch down from the top
of the page. To change the setting, see “Using Your
Printer, Top of Form (TOF).”
single-sheet position.
32T-32.eps
SEL
SEL
MENU
LF
Micro Feed
Down
SHIFT
EXIT
POWER
FF/LOAD
Micro Feed
Up
TEAR
PRINT QUALITY
ALARM
GROUP
PARK
ITEM
MENU
QUIET
TOF
HSD
NLQ
SET
UTL
SSD
PRINT
CHARACTER PITCH
10
17
12
20
15
PROP
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4 Make sure the wire feed guide (1) is secured in the sheet
Important!
guide.
!
!
If the paper does not feed in, remove it. Check the paper
lever position. Make sure the ALARM light is on: if it is
flashing, hold the SHIFT key and press the
CHARACTER PITCH (RESET) key. Reload the sheet
of paper.
32T-33.eps
1
The factory default setting for the Top of Form (where
the printing should begin) is one inch down from the top
of the page. To change the setting, see “Using Your
Printer, Top of Form (TOF).”
SEL
SEL
MENU
LF
Micro Feed
Down
SHIFT
EXIT
POWER
FF/LOAD
Micro Feed
Up
TEAR
PRINT QUALITY
ALARM
GROUP
PARK
ITEM
MENU
QUIET
TOF
HSD
NLQ
SET
UTL
SSD
PRINT
CHARACTER PITCH
10
17
12
20
15
PROP
5 Adjust the paper feed guides (1) for the width of the paper.
Place a sheet of paper in the separator. The paper will feed
into the printer.
32T-15.eps
1
SEL
SEL
MENU
L
F
e
S
H
I
F
T
E
X
I
T
Mi
D
c
o
r
o
F
F
F
/
L
O
AD
e
d
wn
PO
W
E
R
T
E
AR
Mi
c
r
o
F
e
e
d
PRINT
Q
U
ALIT
Y
G
RO
UP
U
p
ALARM
PAR
K
I
T
E
M
Q
U
IET
HSD
NL
PIT
SET
U
T
L
MENU
T
O
F
Q
PRINT
C
HARAC
T
E
R
C
H
SSD
1
0
1
2
1
7
1
5
2
0
PRO
P
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Emulations
Changing Emulations
Available Emulations
1 Make sure paper is loaded.
Your printer has three emulations:
• Epson® FX (ESC/P)
• IBM® Proprinter III (PPSII) — factory setting
• OKI DATA® MICROLINE® Standard
2 Press SHIFT + SEL. The printer enters the Menu Mode.
3 Press LF. The following line prints:
Printer Control Emulation Mode IBM PPR
4 Press TEAR consecutively until the emulation you wish to
select prints in the right-hand column.
5 Press SHIFT + SEL to save your setting and exit the Menu
Mode.
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Testing the Printer
Microline 321 Turbo (wide carriage model)
Running the printer self tests is a good way to check the
installation of your printer.
!
If you are using 8.5 inch paper to run the test, make sure
the paper width selection in the printer menu is set to
8.5 inches. Otherwise, printing on the platen may
damage the printer. Refer to “Using Your Printer, Menu
Mode, Explanations of Menu Items.”
The two self tests are:
• Font Sample Test
• Rolling ASCII Test
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Font Sample Test
Microline 321 Turbo (wide carriage model)
To run the test:
Turn the printer off, then press and hold the LF key
!
If you are using 8.5 inch paper to run the test, make sure
•
the paper width selection in the printer menu is set to
8.5 inches. Otherwise, printing on the platen may
damage the printer. Refer to “Using Your Printer, Menu
Mode, Explanations of Menu Items.”
while turning the printer back on.
LF.eps
LF
Micro Feed
Down
The Font Sample Test prints a sample of the fonts standard to
the printer.
GROUP
The top of the printout has the Printer Model, Emulation,
Country Code, Interface, and Firmware Revision Level for
your printer.
To exit the test:
Press SEL.
•
SEL.eps
SEL
SEL
MENU
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Rolling ASCII Test
Microline 321 Turbo (wide carriage model)
To run the test:
Turn the printer off, then press and hold the QUIET key
!
If you are using 8.5 inch paper to run the test, make sure
•
the paper width selection in the printer menu is set to
8.5 inches. Otherwise, printing on the platen may
damage the printer. Refer to “Using Your Printer, Menu
Mode, Explanations of Menu Items.”
while turning the printer back on.
QUIET.eps
QUIET
TOF
The Rolling ASCII Print Test produces a continuous printout
of all 96 ASCII characters in a rolling pattern. The type style
set in the printer menu will be utilized.
Use the Rolling ASCII Test to check the following.
To exit the test:
Press SEL.
• Print Quality
•
SEL.eps
Across the entire length of a line
Down the entire page
SEL
• Line Spacing
• Character Formation
The top of the printout has the Printer Model, Emulation,
Country Code, and Firmware Revision Level.
SEL
MENU
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Printer Drivers
Selecting Printer Drivers
Oki Data Microline Standard
Oki Data Microline 320/321T
Oki Data Microline 320/321
Oki Data Microline 520/521
Oki Data Microline 292/293
Oki Data Microline 192/193
Before you can use your printer, you must select the correct
printer driver in your software. If you select the wrong driver,
you will see strange characters, incorrect fonts, etc.
See your software documentation for information on
!
how to select a printer driver.
The drivers below are listed by decreasing compatibility
with your printer. Use one as close to the top of the list as
possible.
Obtaining Drivers
Drivers are available for a variety of operating systems.
Epson FX
IBM Proprinter III
Oki Data ML320/1T IBM
Oki Data ML320/1 IBM
IBM Proprinter III
IBM Proprinter II
IBM Proprinter
Oki Data ML320/1T Epson
Oki Data ML320/1 Epson
Epson FX286e
Epson FX 850/1050
Epson FX 800/1000
Epson FX
You can obtain the drivers by downloading them from the
web site at
http://www.okidata.com
Installing Printer Drivers
IBM Graphics Printer
Installation procedures vary according to the driver you
select. Follow the instructions provided with the selected
driver.
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Using Your Printer
Top of Form (TOF)
Top of Form sets the print start position for the printer. It is
adjustable in increments of 1/144 of an inch. The amount of
adjustment is limited to avoid paper jams.
If you turn the platen knob when the printer is turned
on, you will cause the Top of Form to mis-align. Always
turn the printer off before turning the platen knob!
!
!
!
The first line prints at the red line of the plastic paper shield
(1) on the printhead.
The factory default setting for the Top of Form (where
the printing should begin) is one inch down from the top
of the page.
32T-18.eps
1
Your software may print the first line of print above or
below where TOF is set. You may need to adjust the
TOF to meet your software’s needs. Use the procedures
in “Using Your Printer, Top of Form, Forms Tear-Off
Status (ON or OFF).”
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Top of Form (TOF) and Forms Tear-Off
Forms Tear-Off Status (ON or OFF)
If you turn the platen knob when the printer is turned
on, you will cause the Top of Form to mis-align. Always
turn the printer off before turning the platen knob!
Before you set the Top of Form, you need to know the status
of the Forms Tear-Off menu setting (whether it is ON or OFF).
!
!
There are two ways to determine the status of the Forms Tear-
Off menu setting.
Your software may print the first line of print above or
below where TOF is set. You may need to adjust the
TOF to meet your software’s needs. Use the procedures
in “Using Your Printer, Top of Form, Forms Tear-Off
Status (ON or OFF).”
•
•
print the Menu.
use the TEAR key
To print the Menu, refer to “Using Your Printer, Menu Mode,
Print the Menu Settings.”
The Top of Form and Forms Tear-Off settings of your printer
interact.
To use the TEAR key:
1 Load paper.
How you set the Top of Form depends on the status of the
Forms Tear-Off menu setting.
2 Press TEAR.
3 If the paper moves up, then Forms Tear-off is OFF.
If the paper moves down, then Forms Tear-off is ON.
If Forms Tear-Off is activated (set to ON), set the Top of Form
using Step A.
Refer to “Using Your Printer, Setting Top of Form, Forms
Tear-Off ON (StepA).”
If Forms Tear-Off is NOT activated (set to OFF), set the Top of
Form using Step B.
Refer to “Using Your Printer, Setting Top of Form, Forms
Tear-Off OFF (Step B).”
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Setting Top of Form, Forms Tear-Off ON
(Step A)
If you turn the platen knob when the printer is turned
on, you will cause the Top of Form to mis-align. Always
turn the printer off before turning the platen knob!
1 Turn the printer ON.
!
!
2 Park the paper.
3 With paper out of the unit, (red alarm light should be on)
press SHIFT (1) and QUIET/TOF (5) to reset the current
Top of Form.
Always determine the status of the Forms Tear-Off menu
setting BEFORE setting the Top of Form. Refer to
“Using Your Printer, Top of Form, Forms Tear-Off
Status (ON or OFF).”
4 Press FF/LOAD (3) to load the paper.
5 Press SEL/MENU (6) to take the printer off line.
The SEL light goes out.
6 Wait until the paper moves up to the tear position, then
press and hold TEAR (4).
The paper moves to the current Top of Form.
Keep pressing and holding TEAR.
7 Press and hold SHIFT and release TEAR.
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8 As you continue to hold SHIFT, press the LF / Micro Feed
Down (2), or FF/LOAD / Micro Feed Up (3), depending on
which direction you want to move the paper to align Top
of Form.
The first line prints at the red line of the plastic paper
shield (7) on the printhead.
!
32T-18.eps
7
Press LF / Micro Feed Down to decrease the space (move
Top of Form higher). The paper moves down.
Press FF/LOAD / Micro Feed Up to increase the space
(move Top of Form lower). The paper moves up.
32T-FP.eps
9 Keep holding SHIFT and press QUIET/TOF a few times to
4
5
1
3
2
set the Top of Form.
10 When the Top of Form is at the correct position, release all
SEL
keys.
FF/LOAD
TEAR
SET
PARK
QUIET
TOF
LF
SEL
Micro Feed
Down
6
Micro Feed
Up
SHIFT
MENU
11 Press SEL/MENU to place the printer on-line.
PRINT
ITEM
EXIT
GROUP
POWER
ALARM
MENU
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Setting Top of Form, Forms Tear-Off OFF
(Step B)
If you turn the platen knob when the printer is turned
on, you will cause the Top of Form to mis-align. Always
turn the printer off before turning the platen knob!
1 Turn the printer ON.
!
!
2 Press SEL/MENU (6) to take the printer off line. The SEL
light goes out.
Always determine the status of the Forms Tear-Off menu
setting BEFORE setting the Top of Form. Refer to
“Using Your Printer, Top of Form, Forms Tear-Off
Status (ON or OFF).”
3 Press and hold SHIFT (1).
Then, press LF / Micro Feed Down (2) or FF/LOAD /
Micro Feed Up (3), depending on which direction you
want to move the paper to align the tear-off position.
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Press LF / Micro Feed Down to decrease the space (move
Top of Form higher). The paper moves down.
The first line prints at the red line of the plastic paper
shield (7) on the printhead.
!
Press FF/LOAD / Micro Feed Up to increase the space
(move Top of Form lower). The paper moves up.
32T-FP.eps
32T-18.eps
7
4
5
1
3
2
SEL
FF/LOAD
TEAR
SET
PARK
QUIET
TOF
LF
SEL
6
Micro Feed
Down
Micro Feed
Up
SHIFT
MENU
4 Keep holding SHIFT and press QUIET/TOF a few times to
PRINT
ITEM
EXIT
GROUP
set the Top of Form.
POWER
ALARM
MENU
5 When Top of Form is at the correct position, release all
keys.
6 Press SEL/MENU to place the printer on line.
If you turn the platen knob when the printer is turned
!
!
on, you will cause the Top of Form to mis-align. Always
turn the printer off before turning the platen knob!
For information on resetting the Top of Form to the
factory default, refer to “Using Your Printer, Top of
Form, Reset Top of Form to Factory Default.”
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Temporary Top of Form Change
If you turn the platen knob when the printer is turned
To change the Top of Form (move it lower) for one page
!
!
on, you will cause the Top of Form to mis-align.
Always turn the printer off before turning the platen
knob!
only:
1 Press SEL to deselect the printer.
2 Press LF to change the position of the Top of Form.
The factory default setting for the Top of Form (where
the printing should begin) is one inch down from the
top of the page.
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Reset Top of Form to Factory Default
If you turn the platen knob when the printer is turned
on, you will cause the Top of Form to mis-align. Always
turn the printer off before turning the platen knob!
There are two ways to reset the Top of Form to the factory
default.
!
!
•
•
with the printer ON.
with the printer OFF.
The factory default setting for the Top of Form (where
the printing should begin) is one inch down from the top
of the page.
Printer ON
1 With the printer ON, and paper parked (out of the printer)
Press QUIET / TOF.
Printer OFF
1 With the printer OFF, and no paper installed,
Press and hold PARK + QUIET/TOF while turning on the
printer.
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Forms Tear-Off
When printing stops, the paper advances to the tear-off
position.
The status of the Forms Tear-Off menu setting affects
how you set the Top of Form.
!
The default setting for Forms Tear-Off is OFF.
There are two types of Forms Tear-Off.
To determine the status of the Forms Tear-Off menu
setting, refer to “Using Your Printer, Top of Form,
Forms Tear-Off Status (ON or OFF).”
•
•
Automatic Forms Tear-Off
Manual Forms Tear-Off
For information on setting the Top of Form, refer to
“Using Your Printer, Top of Form, Setting Top of Form,
Forms Tear-Off (ON or OFF).”
If the software package you are using “pauses” while
sending data to the printer, Forms Tear-Off may be
activated (if it is enabled through the Menu). The pause
must be for two or more seconds. No data is lost. Uneven
print registration will occur due to the paper movement.
If the problem occurs, use the menu to turn off this
feature.
!
The Forms Tear-Off feature allows a printed page (continuous
forms, rear or bottom feed, with no pull tractor option
installed) to be torn off without wasting paper or adjusting
the printer.
Forms Tear Off automatically moves the paper from the initial
printing position to the tear-off position, after a time interval
(which you select through the menu).
DO NOT use Forms Tear-Off with labels or multi-part
forms!
!
!
Forms Tear-Off CANNOT be used when the optional
pull tractor is engaged.
The top of the page (perforation) is even with the tear bar.
The tear bar is located under the clear top of the access cover.
Paper remains in the tear-off position until the printer
receives more data. Then, the paper moves back down for
printing (retracts to the initial print position).
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Changing the Forms Tear-Off Setting
The default setting for Forms Tear-Off is OFF.
The status of the Forms Tear-Off menu setting affects
how you set the Top of Form.
32T-FP.eps
3
!
!
4
1
2
5
If the software package you are using “pauses” while
sending data to the printer, Forms Tear-Off may be
activated (if it is enabled through the Menu). The pause
must be for two seconds or more. No data is lost. Uneven
print registration will occur due to the paper movement.
If the problem occurs, use the menu to turn off Forms
Tear-Off.
SEL
FF/LOAD
TEAR
SET
PARK
QUIET
TOF
LF
SEL
Micro Feed
Down
Micro Feed
Up
SHIFT
MENU
PRINT
ITEM
EXIT
GROUP
POWER
ALARM
MENU
To change the Forms Tear-Off setting:
1 Press SEL (1) + SHIFT (2).
DO NOT use Forms Tear-Off with labels or multi-part
forms!
2 Press GROUP (3) until one of the following lines appears,
!
!
depending on which paper feed you are using
Forms Tear-Off CANNOT be used when the optional
pull tractor is engaged.
REAR FEED
Form Tear-Off
Form Tear-Off
OFF
OFF
BOTTOM FEED
3 Press ITEM (4) until Form Tear-Off appears in the second
column.
4 Press SET (5) until the time interval you wish to select
appears in the third column.
5 Press SEL (1) + SHIFT (2) to exit Menu Mode and save the
setting.
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Automatic Forms Tear-Off
Forms Tear-Off must be set to ON in the menu for Automatic
Forms Tear-Off to occur.
The status of the Forms Tear-Off menu setting affects
how you set the Top of Form.
!
!
Automatic Forms Tear-Off automatically moves the paper
from the initial printing position (print start position) to the
tear-off position, after a time interval which you select
through the menu.
To determine the status of the Forms Tear-Off menu
setting, refer to “Using Your Printer, Top of Form,
Forms Tear-Off Status (ON or OFF).”
For information on setting the Top of Form, refer to
“Using Your Printer, Top of Form, Setting Top of Form,
Forms Tear-Off (ON or OFF).”
The top of the page (perforation) is even with the tear bar.
The tear bar is located under the clear top of the access cover.
Paper remains in the tear-off position until the printer
receives more data. Then, the paper moves back down for
printing (retracts to the initial print position).
If the software package you are using “pauses” while
sending data to the printer, Forms Tear Off may be
activated (if it is enabled through the Menu). The pause
must be for two or more seconds. No data is lost. Uneven
print registration will occur due to the paper movement.
If the problem occurs, use the menu to turn off this
feature.
When printing stops, the paper advances to the tear-off
position.
TEAR Key and Automatic Forms Tear-Off
If you press TEAR (1) when Forms Tear-Off is turned on
(activated in the printer menu), the printer retracts the paper
DO NOT use Forms Tear Off with labels or multi-part
forms!
to the Top of Form position.
1
!
!
32T-FP.eps
Forms Tear-Off CANNOT be used when the optional
pull tractor is engaged.
SEL
FF/LOAD
TEAR
SET
PARK
QUIET
TOF
LF
SEL
Micro Feed
Down
Micro Feed
Up
SHIFT
MENU
PRINT
ITEM
EXIT
GROUP
POWER
ALARM
MENU
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Manual Forms Tear-Off
Manual Forms Tear-Off allows you to advance a single page
to the tear-off position.
1 Press TEAR (1) to advance continuous-form paper up to
the tear position.
32T-FP.eps
Manual Forms Tear-Off works when Forms Tear-Off is turned
off (deactivated in the printer menu).
1
SEL
When Forms Tear-Off is turned on (activated in the printer
menu), and you attempt Manual Forms Tear-Off, the printer
retracts the paper to the Top of Form position.
FF/LOAD
TEAR
SET
PARK
QUIET
TOF
LF
SEL
Micro Feed
Down
Micro Feed
Up
SHIFT
MENU
PRINT
ITEM
EXIT
GROUP
POWER
ALARM
MENU
DO NOT use Forms Tear-Off with labels or multi-part
!
!
forms!
Forms Tear-Off CANNOT be used when the optional
pull tractor is engaged.
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TEAR Key
Forms Tear-Off set ON
Forms Tear-Off set OFF
If you press TEAR (1) when Forms Tear-Off is turned on
(activated in the printer menu), the printer retracts the paper
to the Top of Form position.
If you press TEAR (1) when Forms Tear-Off is turned off
(deactivated in the printer menu), the printer advances
continuous-form paper up to the tear position.
Forms Tear-Off CANNOT be used when the optional
Manual Forms Tear-Off allows you to advance a single page
to the tear-off position.
!
pull tractor is engaged.
32T-FP.eps
1
Manual Forms Tear-Off works when Forms Tear-Off is turned
off (deactivated in the printer menu).
SEL
FF/LOAD
TEAR
SET
PARK
QUIET
TOF
LF
SEL
Forms Tear-Off CANNOT be used when the optional
Micro Feed
Down
Micro Feed
Up
SHIFT
MENU
!
pull tractor is engaged.
PRINT
ITEM
EXIT
POWER
GROUP
1
32T-FP.eps
ALARM
MENU
SEL
FF/LOAD
TEAR
SET
PARK
QUIET
TOF
LF
SEL
Micro Feed
Down
Micro Feed
Up
SHIFT
MENU
PRINT
ITEM
EXIT
GROUP
POWER
ALARM
MENU
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Paper Park
1
Never park labels!
!
SEL
FF/LOAD
TEAR
SET
PARK
QUIET
TOF
LF
Paper park allows you to print a single sheet (cut-sheet) page
without removing continuous feed paper from the printer.
SEL
Micro Feed
Down
Micro Feed
Up
SHIFT
MENU
PRINT
ITEM
EXIT
GROUP
Press PARK (1) to retract rear-feed paper from the paper path.
POWER
ALARM
MENU
32T-FP.eps
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Changing Paper Paths
Single-sheet feed to continuous forms
Continuous-forms to single-sheet feed
1 Press FF/LOAD to remove the single-sheet paper.
1 Tear off any printed pages.
2 Lower the paper separator into the continuous-forms
position. Swing the wire feed guide over onto the pull-up
roller.
2 Press PARK.
3 Raise the paper separator to the single-sheet feed position.
4 Place the wire feed guide in the paper separator.
5 Move the paper lever to the position marked “TOP.”
The paper lever is towards the back of the printer.
3 Move the paper lever to the appropriate position
For rear feed (1), the paper lever is towards the front of the
printer.
6 Place a sheet of paper in the paper separator.
For bottom feed, (2), the paper lever is in the center
position.
32T-12.eps
4 If necessary, load continuous-form paper.
5 Press FF/LOAD.
1
32T-11.eps and
2
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Printhead Gap
Media
Setting
1
The printhead gap is the distance between the printhead and
the platen.
12-20 lb paper
Make sure the printer is turned off before you open the
access cover.
20-24 lb bond paper
Labels
2
!
3 or 4
4 or 5
1 or 2
2 or 3
3 or 4
To adjust the gap, open the access cover and move the blue
lever (1) to the recommended setting from the table.
32T-35.eps
Envelopes
2-part form (with carbon)
3-part form (with carbon)
4-part form (with carbon)
5-part form (with carbon)
6-part form (with carbon)
4 or 5
5
For dedicated, bottom-feed printing of extra-thick
continuous forms (requires optional push and/or pull
tractor), the printhead gap range can be expanded to
take forms up to 0.031" (0.79 mm) thick. For more
information, refer to “Using Your Printer, Printhead
Gap, Expanded Printhead Gap.”
!
1
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Expanded Printhead Gap
Your printer can be used for dedicated bottom-feed printing
on extra-thick multi-part forms. Extra-thick multi-part forms
range from 0.017-inch (0.43 mm) to a maximum of 0.03 inch
(0.79 mm). To print on extra-thick multi-part forms, you
engage the expanded printhead gap feature. This expands the
head gap settings for extra-thick forms and heavy card stock.
It also increases the impact strength of the pins in the
printhead.
To engage the expanded printhead gap:
1 Turn the printer off.
2 Remove the access cover and the pull-up roller assembly.
32T-02.eps and 32T-04UP.eps
SEL
SEL
MENU
LF
SHIFT
EXIT
M
D
i
c
r
o
F
e
e
d
FF/LOAD
own
POWER
M
i
c
r
o
F
e
e
d
TEAR
ALARM
GROUP
U
p
P
ARK
PRINT QUALITY
ITEM
MENU
QUIET
TOF
HSD
NLQ
SET
UTL
SSD
PRINT
CAUTION! Once the expanded printhead gap is
CHARACTER PITCH
10
17
12
20
15
PROP
!
engaged, you cannot print on single sheets without
changing the gap back. If you try to print on single
sheets without adjusting the printhead gap, you can
damage the printhead and void your warranty.
To disengage the expanded printhead gap, reverse the
following steps.
3 Move the printhead to the center of the platen.
4 Remove the ribbon cartridge.
32T-19_up.eps
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5 Swing up the printhead clamp, then remove it by pushing
forward (toward the platen) and to the left.
32T-hg01.eps and 32T-hg02.eps
7 Lift the printhead plate off the carriage assembly (1).
32T-hg04.eps
1
CAUTION
HOT
ATTENTION
CHAUD
VORSICHT
HE6ISS
5
5
0
9
1
0
8
CAUTION
HOT
ATTENTION
CHAUD
VORSICHT
HE6ISS
5
5
0
9
1
0
8
6 Remove the printhead.
8 Turn the printhead plate around and reinsert it on the other
side of the carriage assembly (1).
32T-hg05.eps
32T-hg03.eps
T
CAUTION
TTENTION
HOT
A
VORSICHT
5
5
0
9
1
0
8
6
1
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9 Replace the printhead, making sure that the circuit board
10 Reinstall the printhead clamp and swing it back over to
at the bottom of the printhead firmly engages the slot (1)
lock the printhead in place.
32T-hg07.eps
in the carriage.
32T-hg06.eps
CAUTION
HOT
A
TTENTION
VORSICHT
CHAUD
HE6ISS
5
5
0
9
1
0
8
1
Important! The clamp must be between the black
projection on the printhead and the metal plate on the
carriage, on both sides.
CAUTION! Be sure the printhead is fully inserted before
proceeding.
!
!
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11 Reinstall the ribbon cartridge.
13 Change the printer's secondary menu (make sure paper is
32T-19dn.eps
loaded!) to engage the expanded printhead gap:
a) Press SEL + TEAR while turning the printer back on.
b) Press LF to advance through the menu to the Technical
group (last option in menu).
c) Press FF/LOAD to advance through the items to
Expanded Gap.
d) Press TEAR to change the setting for Expanded Gap to
Valid.
e) Press SHIFT + MENU to exit the menu and save your
setting.
12 Replace the pull-up roller assembly and the access cover,
then turn the printer on.
32T-04DN.eps and 32T-02.eps
SEL
SEL
MENU
LF
SHIFT
EXIT
M
D
i
c
r
o
F
e
e
d
FF/LOAD
own
POWER
M
i
c
r
o
F
e
e
d
TEAR
U
p
PRINT QUALITY
ALARM
GROUP
PA
RK
ITEM
MENU
QUIET
TOF
HSD
NLQ
SET
UTL
SSD
PRINT
CHARACTER PITCH
10
17
12
20
15
PROP
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Print Quality
Press PRINT QUALITY to select:
Important!
!
Front panel settings for print quality and character
pitch are overridden by software commands.
NLQ: Near Letter Quality
• Highest quality, slowest speed
• Courier or Gothic fonts
• Recommended for correspondence
UTL: Utility
The lights will always reflect the printer's state.
32T-FP.eps
PRINT QUALITY
• Medium quality, medium speed
• Gothic font only
• Recommended for internal documents and high-volume
data.
UTL
SSD
HSD
NLQ
HSD: High Speed Draft
• Lower quality, faster speed
• Gothic font only
• Recommended for drafts.
SSD: Super Speed Draft
• Lowest quality (12 cpi only), fastest speed
• Gothic font only
• Recommended for fastest output of drafts.
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Super Speed Draft
Printer Reset
To use Super Speed Draft (SSD), enter the Menu Mode and
make changes as follows:
When you reset the printer, you reinitialize it.
You will need to reset the printer to clear some error
conditions
1 Press SHIFT + SEL.
2 Press GROUPtwice.
To reset the printer:
3 Press SET until DRAFT prints as the setting for the Print
1 Press and release the SEL key to take the printer off-line.
Mode.
The SEL light will be out.
4 Press ITEM.
2 Then, press and hold the SHIFT key and press the RESET
(CHARACTER PITCH) key.
5 Press SET (SSD prints).
3 The printer is reset.
6 Press SHIFT + SEL to exit Menu Mode and save your
changes.
Important!
!
A printer reset is NOT the same as a reset to factory
defaults.
A printer reset reinitializes the printer, but does NOT
affect any menu settings.
A reset to factory defaults returns ALL menu settings to
the factory defaults.
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Character Pitch
10 cpi
Press CHARACTER PITCH/RESET to select the width of
characters in characters per inch, or Proportional.
32T-FP.eps
•
•
Recommended for standard text
Not available for SSD
12 cpi
CHARACTER PITCH
•
•
Recommended for standard text
Yields more text per page
10
12
20
15
17
PROP
15 cpi
•
•
Recommended for spreadsheets
Yields more text per page
17.1 cpi, 20 cpi
•
•
•
Recommended for spreadsheets
Smallest print
Not available for SSD
PROP
•
•
•
Recommended for a more polished appearance
Proportional spacing
NLQ and Utility only
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Menu Mode
ALWAYS print the current Menu Mode settings before
4
1
2
3
!
you reset or change the Menu settings.
Printing the settings is the only way to have a record of
the settings.
SEL
FF/LOAD
TEAR
PARK
QUIET
TOF
LF
SEL
Micro Feed
Down
Micro Feed
Up
SHIFT
MENU
To print the Menu Mode Settings, refer to “Using Your
Printer, Menu Mode, Printing the Menu Settings.”
PRINT
ITEM
SET
EXIT
POWER
GROUP
ALARM
MENU
In Menu Mode, you use the front panel keys to change the
defaults for the printer parameters. The changes you make in
the Menu Mode are automatically saved when you exit the
Menu Mode and are retained, even when you turn the printer
off.
5
1 GROUP: Prints the next Group in the Menu. With the
SHIFT key, prints the previous Group.
2 ITEM: Prints next Item in the Group. With the SHIFT key,
32T-FP.eps
prints previous Item in the Group.
3 SET: Prints next Setting for an Item. With the SHIFT key,
prints previous Setting for an Item.
4 PRINT: Prints a copy of all the Menu settings. With the
SHIFT key, prints the current settings for the Group
selected.
5 MENU light: Glows when the printer is in the Menu
Mode.
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Entering and Exiting Menu Mode
Moving Through the Menu
To enter or exit the Menu Mode, hold SHIFT while pressing
SEL.
When the printer is in Menu Mode, you can move forward or
backwards through the menu.
Moving Forward
To move forward, press GROUP, ITEM, or SET, whichever is
appropriate.
For more information, refer to “Using Your Printer, Menu
Mode.”
Moving Backward
To move backward, press and hold SHIFT, then GROUP,
ITEM, or SET, whichever is appropriate.
For more information, refer to “Using Your Printer, Menu
Mode.”
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Resetting Menu to Factory Defaults
Printing the Menu Settings
ALWAYS print the current Menu Mode settings before
ALWAYS print the current Menu Mode settings before
!
you reset or change the Menu settings.
Printing the settings is the only way to have a record of
the settings.
!
you reset or change the Menu settings.
Printing the settings is the only way to have a record of
the settings.
To print the Menu Mode Settings, refer to “Using Your
Printer, Menu Mode, Printing the Menu Settings.”
1 Make sure paper is loaded in the printer.
2 Enter the Menu Mode (SHIFT + SEL).
3 Press PRINT (PARK key).
To reset the Menu to the standard settings (factory defaults):
1 Turn the printer off.
To print out a listing of the settings for all menu items,
2 Press SEL + LF while turning the printer on.
!
regardless of the emulation selected or the accessories
installed, enter the Menu Mode, then press SHIFT +
PRINT QUALITY.
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Changing the Menu Settings
ALWAYS print the current Menu Mode settings before
1 Press SHIFT + SEL to enter the Menu Mode.
!
you reset or change the Menu settings.
Printing the settings is the only way to have a record of
the settings.
2 Use the GROUP, ITEM and SET keys to make your
changes:
Press GROUP until the Group you wish to change appears
in the first column.
To print the Menu Mode Settings, refer to “Using Your
Printer, Menu Mode, Printing the Menu Settings.”
Press ITEM until the Item you wish to change appears in
the second column.
Press SET until the setting you want appears in the third
column.
3 Press SHIFT + SEL to exit the Menu Mode and save your
settings.
Important!
!
If you turn off the printer without first exiting the Menu
Mode, the changes you have made will be lost.
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Menu Settings Table
For a complete explanation of each menu item, refer to “Using Your Printer, Menu Mode, Explanations of Menu Items.”
The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in
bold italic. Some groups or entries will only appear when a specific emulation is engaged, as noted.
Group
Item
Settings (Defaults are set in bold italic)
IBM PPR, EPSON FX, ML
Utility, NLQ Courier, NLQ Gothic, Draft
HSD, SSD
Printer Control Emulation Mode
Font
Print Mode
Draft Mode
Pitch
10 cpi, 12 cpi, 15 cpi, 17.1 cpi, 20 cpi
No, Yes
Proportional Spacing
Style
Normal, Italics
Size
Single, Double
Symbol Sets
Character Set
Language Set
Standard, Line Graphics, Block Graphics
American, French, German, British, Danish I, Swedish, Italian, Spanish I,
Japanese, Norwegian, Danish II, Spanish II, LatinAmerican, French
Canadian, Dutch, Publisher
Zero Character
Code Page
Slashed, Unslashed
USA, Canada French, Multilingual, Portugal, Norway, BRASC II, Abicomp
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Menu Settings Table (Continued)
For a complete explanation of each menu item, refer to “Using Your Printer, Menu Mode, Explanations of Menu Items.”
The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in
bold italic. Some groups or entries will only appear when a specific emulation is engaged, as noted.
Group
Item
Settings (Defaults are set in bold italic)
6 LPI, 8 LPI
Rear Feed
Line Spacing
Form Tear-Off
Skip Over Perforation
Off, 500 mS, 1 sec, 2 sec
No, Yes
Page Width (wide model only) 13.6", 8"
Page Length
11", 11-2/3", 12", 14", 17", 3", 3.5", 4", 5.5", 6", 7", 8", 8.5"
Bottom Feed
Line Spacing
6 LPI, 8 LPI
Form Tear-Off
Off, 500 mS, 1 sec, 2 sec
No, Yes
Skip Over Perforation
Page Width (wide model only) 13.6", 8"
Page Length 11", 11-2/3", 12", 14", 17", 3", 3.5", 4", 5.5", 6", 7", 8", 8.5"
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Menu Settings Table (Continued)
For a complete explanation of each menu item, refer to “Using Your Printer, Menu Mode, Explanations of Menu Items.”
The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in
bold italic. Some groups or entries will only appear when a specific emulation is engaged, as noted.
Group
Item
Settings (Defaults are set in bold italic)
6 LPI, 8 LPI
Top Feed
Line Spacing
Bottom Margin
Valid, Invalid
Page Width (wide model only) 13.6", 8"
Page Length
11", 11-2/3", 12", 14", 17", 3", 3.5", 4", 5.5", 6", 7", 8", 8.5"
Wait Time
500 mS, 1 sec, 2 sec
Page Length Control
By MENU Setting, By Actual Page Length
Set-Up
Graphics
Bi-directional, Uni-directional
7 or 8 Bit Graphics*
Receive Buffer Size
Paper Out Override
Print Registration
8, 7
1 Line, 16K, 28K, 64K
No, Yes
0, set in 0.05 mm increments: press SEL to shift registration to the left;
press SHIFT + SEL to shift registration to the right.
* Appears only when the MICROLINE Standard emulation is selected.
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Menu Settings Table (Continued)
For a complete explanation of each menu item, refer to “Using Your Printer, Menu Mode, Explanations of Menu Items.”
The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in
bold italic. Some groups or entries will only appear when a specific emulation is engaged, as noted.
Group
Item
Settings (Defaults are set in bold italic)
Set-Up
7 or 8 Bits Data Word*
8, 7
(continued)
Operator Panel Function
Reset Inhibit
Full Operation, Limited Operation
No, Yes
Print Suppress Effective
Auto LF
Yes, No
No, Yes
Auto CR+
No, Yes
Print DEL Code*
SI Select Pitch (10 cpi)+
SI Select Pitch (12 cpi)+
Time Out Print
No, Yes
17.1 cpi, 15 cpi
20 cpi, 12 cpi
Valid, Invalid
No, Yes
Auto Select
Centering Position
ESC SI Pitch
DEFAULT, MODE 1, MODE 2
17.1 cpi, 20 cpi
* Appears only when the MICROLINE Standard emulation is selected.
+ Appears only when the IBM emulation is selected.
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Menu Settings Table (Continued)
For a complete explanation of each menu item, refer to “Using Your Printer, Menu Mode, Explanations of Menu Items.”
The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in
bold italic. Some groups or entries will only appear when a specific emulation is engaged, as noted.
Group
Item
Settings (Defaults are set in bold italic)
Buffer Print, Invalid, Buffer Clear
+5V, Open
Parallel I/F
I-Prime
Pin 18
Auto Feed XT**
Invalid, Valid
** Applies only when the Epson emulation is selected.
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Explanations of Menu Items
Refer to “Using Your Printer, Menu Mode, Menu Settings Table” for an overview of the menu structure.
7 or 8 Bits Data Word (ML). If your computer system uses
Centering Position. Used to limit printhead travel when
seven bits to make up each unit of data, change this setting to 7. printing narrow columns.
Select Mode 1 for the narrow carriage printer.
Select Mode 1 or Mode 2 for the wide carriage printer.
7 or 8 Bit Graphics (ML). Choose the graphics your system
uses: 7 or 8 dots in each column printed.
Character Set. Choose Standard (IBM Set I), Line Graphics
(IBM Set II) or Block Graphics.
Auto CR (IBM). If you want the printer to automatically add
a carriage return when a Line Feed is received at the end of a
line, change the setting to Yes.
Code Page. Choose the Code Page character set you wish to
use: USA (IBM 437), Canada French (IBM 863),
Multilingual (IBM 850), Portugal (IBM 860), Norway (IBM
865), BRASC II, orAbicomp.
Auto LF. If your printout is consistently double spaced,
select No; if it overprints, select Yes.
Auto Feed XT (Epson). If your system uses pin 14 of the
parallel interface to control automatic line feed, change the
setting to Valid.
Draft Mode. Change to SSD if you wish to use the Super
Speed Draft mode of printing. Note: Print Mode must be set
to DRAFT for this setting to be effective.
Auto Select. If you always use the same Top of Form position,
change the setting to Yes.
Emulation Mode. Choose the printer emulation.
ESC SI Pitch. Sets the character pitch used when the ESC SI
command is received.
Bottom Margin. Change to Invalid if you want the printer to
ignore the bottom margin setting. Caution!! This can cause
loss of data and damage the printhead.
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Explanations of Menu Items (Continued)
Refer to “Using Your Printer, Menu Mode, Menu Settings Table” for an overview of the menu structure.
Form Tear-Off. Choose 500 mS, 1 sec, or 2 sec to turn the
Form Tear-Off feature on and to set the time interval for the
printer to wait before advancing the paper.
Page Length. Selects the length of the paper you are using.
Page Width (Wide Carriage only). Change to 8" to print on
letter-size paper.
Graphics. Change to bi-directional graphics for faster
printing. Optimize the registration using the Print
Registration setting in the Menu.
Paper Out Override. Senses when less than 1" (25 mm) of
paper remains and stops printing. Change to Yes to override
the sensor. Caution!! This can cause loss of data and damage
the printhead!
I-Prime. Determines what the printer will do when it receives
the I-Prime signal from the software.
Pin 18. Sets the signal on pin 18 to +5 volts or to open.
Buffer Print prints out the buffer contents before resetting.
Buffer Clear dumps the buffer contents immediately.
Invalid causes the printer to ignore the I-Prime command.
Pitch. Choose the character width, in character per inch (cpi).
Print DEL Code (ML). Change to Yes if you wish to print the
DEL code (decimal 127) as a solid box.
Language Set. Replaces certain standard symbols with
Print Mode. Choose the quality and speed of printing.
special characters used in foreign languages.
Print Registration. Change the setting as required to obtain
Line Spacing. Change to 8 lines per inch to get more lines on the best registration for bi-directional printing.
a page.
Operator Panel Function. Change to Limited Operation to
deactivate the PRINT QUALITY and CHARACTER PITCH
buttons. This prevents these from being changed from the
control panel when several people are using the printer.
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Explanations of Menu Items (Continued)
Refer to “Using Your Printer, Menu Mode, Menu Settings Table” for an overview of the menu structure.
Print Suppress Effective. If your system uses the DC1 and
DC3 codes for something other than the print suppress mode,
change the setting to No.
Skip Over Perforation. Change to Yes if you want the printer
to go to the next page when it comes within 1" (25 mm) of
the bottom of the page. Keep it set to No if your software has
its own page formatting controls.
Proportional Spacing. Change the setting to Yes to engage
proportional spacing of characters.
Style. Change to italics if you want the printed characters to
be slanted.
Receive Buffer Size. Selects the amount of memory devoted
to holding received data. Choosing 1 Line will tie up your
computer while printing, but if you abort the print job, the
printer will stop much sooner.
Time Out Print. If your software spends a long time
processing between portions of data it feeds to the printer,
change the setting to Invalid to keep your printer from
dumping the received data while it is waiting for more.
Reset Inhibit. Select Yes to prevent your software from
resetting your printer's settings.
Wait Time. Sets the amount of time the printer will wait for
more data before moving to the form tear-off position.
SI Select Pitch, 10 cpi (IBM). Sets the pitch to be engaged
when the printer control panel is set for 10 cpi and the SI
command is received.
Zero Character. If you do not want the printer to use a slash
to distinguish the number zero from the capital letter O,
change the setting to Unslashed.
SI Select Pitch, 12 cpi (IBM). Sets the pitch to be engaged
when the printer control panel is set for 12 cpi and the SI
command is received.
Size. Change to Double for double width and height printing.
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Maintenance
Replacing the Ribbon Cartridge
If you need instructions for replacing the ribbon cartridge,
you can refer to the
•
•
•
packaging of the new cartridge
web site
“Installation, Ribbon Cartridge.”
For the best results, use genuine OKI ribbons.
For information on obtaining consumables, refer to
“Accessories.”
For information on the web site, refer to “Service and
Support, Internet Support.”
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Printer Cleaning
3 Use a clean, dry cloth to dust around the carriage shaft and
You should clean the printer every six months (or after about
300 hours of operation).
platen. Remove any loose bits of paper.
4 Install the pull-up roller assembly. Close the access cover.
Never use solvents or strong detergents on the cabinet:
32T-04Dn.eps
!
they could cause damage.
1 Turn off the printer. Then, use the platen knob to back the
paper out of the printer.
2 Open the access cover. Remove the pull-up roller
assembly.
32T-04Up.eps
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Paper Jams
Rear-Feed Paper Jams
Make sure the printer is turned off before you open the
access cover.
1 Turn off the printer. Then, use the platen knob to back the
paper out of the printer.
!
32T-01B.eps and 32T-37BK.eps
2 Open the access cover. Remove the pull-up roller
assembly.
32T-04UP.eps
A
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3 Remove any torn pieces of paper.
6 Turn on the printer.
32T-01a.eps
4 Grasp the tabs and lift off the paper separator. Load paper.
32T-23A.eps
7 Press FF/LOAD.
FF.eps
5 Install the paper separator. Install the pull-up roller
assembly. Close the access cover.
32T-23A.eps and 32T-04DN.eps
FF/LOAD
Micro Feed
Up
ITEM
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Rear-Feed, Repeating Paper Jams
If the paper keeps jamming, you probably have bits of paper
stuck in the paper path.
4 Fold some continuous-form paper over three times to
make a page four sheets thick. Then, load it on the
tractors and close the covers.
1 Turn off the printer. Then, use the platen knob to back the
32T-41R.eps
paper out of the printer.
2 Open the access cover. Remove the pull up roller
assembly. Remove any torn pieces of paper.
32T-04up.eps
5 Use the platen knob to draw the quadruple-thick page
around the platen. This clears any jammed bits of paper.
32T-42R.eps
3 Grasp the tabs and lift off the paper separator.
32T-23A.eps
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6 Remove any paper pieces. Then, use the platen knob to
8 Install the pull-up roller assembly. Close the access cover.
32T-04DN.eps
back the paper out.
32T-42R.eps
9 Turn on the printer.
32T-01A.eps
7 Load regular paper. Install the paper separator.
32T-23A.eps
10 Press FF/LOAD.
FF.eps
FF/LOAD
Micro Feed
Up
ITEM
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Single-Sheet Paper Jams
1 Turn off the printer.
4 Remove any torn pieces from around the carriage.
2 Then, use the platen knob to back the paper out.
5 Install the pull-up roller assembly. Close the access cover.
32T-43.eps
32T-44Dn.eps
SEL
SEL
MENU
L
F
e
S
H
I
F
T
E
X
I
T
Mi
D
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o
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o
F
e
d
F
F
/
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R
Mi
c
r
o
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e
d
T
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AR
ALARM
G
RO
UP
U
p
PAR
K
PRINT
Q
U
AL
I
T
Y
I
T
E
M
Q
U
I
E
T
HSD
NL
PI
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T
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T
L
MENU
Q
PRINT
C
HARAC
T
E
R
T
C
H
SSD
1
0
1
2
1
7
1
5
2
0
PRO
P
6 Turn on the printer. Load paper.
32T-01A.eps and 32T-15.eps
3 Open the access cover. Remove the pull-up roller
assembly.
32T-44Up.eps
SEL
SEL
MENU
L
F
e
S
H
I
F
T
E
XI
T
Mi
D
c
o
r
o
F
F
F
/
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AD
e
d
wn
PO
W
E
R
T
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AR
Mi
c
r
o
F
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d
PRINT
Q
U
ALIT
Y
G
RO
UP
U
p
ALARM
PAR
K
I
T
E
M
Q
U
IET
HSD
NL
PIT
SET
U
T
L
MENU
T
O
F
Q
PRINT
C
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T
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R
C
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10
17
12
20
15
PRO
P
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Troubleshooting
General Information
Here are some general things to check before proceeding with
detailed troubleshooting.
Settings in your software application will override any
settings in your printer driver.
Your printer driver settings will override any settings
from the printer menu or printer front panel.
!
• Is the printer plugged in and turned on?
• Are the connections (power and interface) secure?
• Is the product being operated under the proper ambient
conditions?
Internet Support
• Does the paper being used meet the specifications for this
product?
• Is the paper properly installed?
• Has the ribbon been replaced as recommended?
• Is the ribbon properly installed?
• Is an OKI ribbon being used?
Oki Data provides support via the Internet.
Oki Data’s main web site, www.okidata.com, is the gateway to
Oki Data’s products and services.
my.okidata.com is a powerful area of Oki Data’s web site
designed to help you personalize the information and service
you get from Oki Data.
• Is the printhead gap correctly set?
• Are the correct printer drivers being used for the printer?
For more information, refer to “Service and Support, Internet
Support.”
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List of Problems
Problem 9:
Problem 1:
The ALARM light is on and the Character Pitch 15 light is
flashing.
My word processor files do not print the way I have the menu
and front panel set.
Problem 10:
Problem 2:
The printer needs paper, but the ALARM light is not on and I
cannot load the paper.
Nothing happens when I turn on the printer.
Problem 3:
Problem 11:
The printer does not print when the computer sends data.
The Print Quality and Character Pitch keys on the front panel
don't work.
Problem 4:
I'm getting strange symbols, incorrect fonts, etc., when I try to
print a document.
Problem 12:
Continuous-form paper sticks to the paper separator.
Problem 5:
Ink smears on the paper when I print on narrow forms.
Problem 6:
I've installed a new ribbon and the printing is smeared and
streaked.
Problem 7:
The ALARM light is flashing.
Problem 8:
The ALARM light is on and the Character Pitch 10 light is
flashing.
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Problem 1:
My word processor files do not print the way I have the
menu and front panel set.
Solution:
Solution:
Always remember that:
Before sending a file to the printer, many word processors
send either an “initialization string” or an I-Prime signal to
the printer.
1 Settings in your software application will override any
settings in your printer driver.
2 Your printer driver settings will override any settings from
The initialization string contains codes that override the
panel and menu settings. To change your printer to ignore the
reset code, enter the Menu Mode, go to the Set-Up group and
change the setting for Reset Inhibit to Yes. Refer to “Using
Your Printer, Menu Mode.”
the printer menu or printer front panel.
The I-Prime signal will automatically override any front
panel settings you have made. To eliminate this problem,
enter the Menu Mode, go to the Parallel Interface group and
change the setting for I Prime to Invalid. Refer to “Using
Your Printer, Menu Mode.”
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Problem 2:
Problem 4:
Nothing happens when I turn on the printer.
I'm getting strange symbols, incorrect fonts, etc., when I
try to print a document.
Solution:
Solutions:
Check the power cord connection to the outlet. If you are
using a power strip, make sure it is turned on, and that a fuse
hasn’t blown or that a circuit breaker hasn’t tripped.
1 Check to be sure that the printer driver you have selected
in your software matches the printer emulation.
Press SHIFT and SEL keys, then press GROUPkey.
Problem 3:
This will print a line showing the emulation you have
selected.
The printer does not print when the computer sends
data.
2 If you have embedded any printer commands in your
software, check to be sure that you entered them correctly.
Solutions:
1 Is the SEL light on? If not, press the SEL key.
2 Check that the interface cable is securely connected to
both the printer and the computer.
3 If you have the optional serial interface board installed,
check to be sure that it is firmly seated in the printer.
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Problem 5:
Problem 7:
Ink smears on the paper when I print on narrow forms.
The ALARM light is flashing.
Solution:
Solution:
This may be caused by excessive printhead travel from the
centering position. Enter the Menu and set the Centering
Position to MODE 1. Refer to “Using Your Printer, Menu
Mode.”
Try turning the printer off and then back on again. If the light
still blinks, call for service.
Problem 8:
The ALARM light is on and the Character Pitch 10 light
is flashing.
For the wide-carriage printer, if MODE 1 doesn't work, try
setting the Centering Position to MODE 2.
Problem 6:
Solution:
I've installed a new ribbon and the printing is smeared
and streaked.
This indicates that the paper lever is set at the wrong position
for the paper you are trying to use. Move it to the proper
setting.
Solution:
The ribbon shield is either loose or missing. Remove the
ribbon cartridge and check the ribbon shield.
If it is loose, secure it.
If it is missing, find it and install it.
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Problem 9:
Problem 11:
The ALARM light is on and the Character Pitch 15 light
is flashing.
The Print Quality and Character Pitch keys on the front
panel don't work.
Solution:
Solution:
This indicates a paper jam. Press the SEL key and correct the
paper jam situation. Refer to “Maintenance, Paper Jams.”
The Operator Panel Function in the printer menu can be used
to disable these buttons (Limited Function). If the printer is
part of a customized system or if it is used by a number of
people, the system manager may have used this option to
make sure the printer is always set properly.
Problem 10:
The printer needs paper, but the ALARM light is not on
and I cannot load the paper.
Check with your system manager before changing any menu
settings.
Solution:
Refer to “Using Your Printer, Menu Mode.”
Press and release the SEL key.
Problem 12:
Then, press and hold the SHIFT key and press the RESET
(CHARACTER PITCH) key.
Continuous-form paper sticks to the paper separator.
The printer is reset.
Solution:
In cold dry weather, static charges can build up and make the
paper cling to the paper separator. Try moving the paper
guides together so that the paper rests on the guides rather
than on the separator.
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Specifications
Specifications subject to change without notice.
Characters per Line (cpl)
!
Setting
10 cpi
12 cpi
15 cpi
17.1 cpi
20 cpi
ML320 Turbo ML321 Turbo
80 cpl
136 cpl
163 cpl
204 cpl
233 cpl
272 cpl
Print Method
Impact dot matrix
96 cpl
120 cpl
137 cpl
160 cpl
Printhead
9 pins, 0.34 mm diameter, thermal protection
Print Speed
Mode Characters per second
Emulations
Epson FX (ESC/P)
Super Speed Draft (SSD)
High Speed Draft (HSD)
Utility (UTL)
435 cps
390 cps
300 cps
75 cps
IBM Proprinter III(PPSII)
Oki Data Microline Standard co-resident
Interface
Near Letter Quality (NLQ)
Standard: Centronics parallel, IEEE-284 compliant
Optional: RS-232C serial
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Graphics Resolution
Receive Buffer Size
Emulation
Maximum Resolution
1 Line, 16 K, 28K, 64K
Epson/IBM 240 (H) x 216 (V) dpi
Reliability
Mean Time Between Failures (MTBF)
OKIDATA
288 (H) x 144 (V) dpi
10,000 hours at 25% duty cycle and 35% page density
Mean Time to Repair (MTTR)
15 minutes
Resident Fonts
Print Quality
Available Fonts
Near Letter Quality
Utility
Courier, Gothic
Gothic
Printhead Life
High Speed Draft
Super Speed Draft
Gothic
200 million characters average in 10 cpi draft mode at 25%
duty and 35% page density
Gothic
Ribbon Life
Resident Scalable Fonts*
3 million characters, on average, 10 cpi utility
Courier and Gothic, in sizes from 22 to 216 points
*Selectable through software only.
Bar Codes
Code 39, UPCA, UPC E, EAN 8, EAN 13,
Interleaved 2 of 5, Code 128, Postnet
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Paper Specifications
Microline 320 Turbo
Paper Type: Cut Sheet
Paper Type: Envelopes, single feed
Feed:
Weight:
Top
Feed:
Weight:
Top
14-24 lb. (52.5-90 g/m2)
24 lb. max. (90 g/m2)
Width Range: 7.2" to 8.5" (182.8 to 215.9 mm)
Width Range: 6.5" to 9.5" (165.1 to 241.3 mm)
Paper Type: Single-part, continuous forms
Paper Type: Envelopes, continuous feed, non-overlap
Feed:
Weight:
Rear, Bottom
12-24 lb. (45-90 g/m2)
Feed:
Weight:
Bottom
24 lb. max. (90 g/m2)
Width Range: 3" to 10" (76.2 to 254 mm)
Width Range: 6.5" to 9.5" (165.1 to 241.3 mm)
Paper Type: Carbonless continuous forms
Paper Type: Card stock
Feed:
Weight:
Rear, Bottom
9-11 lb. (33.75-41.25 g/m2)
Feed:
Weight:
Bottom
120 lb. max. (450 g/m2)
Width Range: 3-10" (76.2 to 254 mm)
Width Range: Not applicable
Paper Type: Interleaf continuous forms
Paper Type: Transparencies
Feed:
Rear, Bottom
Feed:
Top
Weight:
Not applicable
Weight:
Not applicable
Width Range: 3-10" (76.2 to 254 mm)
Width Range: Not applicable
Standard Transparencies are
8.5" x 11" (215.9 - 279.4 mm)
Paper Type: Labels
Feed:
Bottom
Weight:
Not applicable
Width Range: 3-10" (76.2 to 254 mm)
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Paper Specifications
Microline 321 Turbo
Paper Type: Cut Sheet
Paper Type: Envelopes, single feed
Feed:
Weight:
Top
14-24 lb. (52.5-90 g/m2)
Feed:
Weight:
Top
24 lb. max. (90 g/m2)
Width Range: 7.2" to 14.3" (182.8 to 363.2 mm)
Width Range: 6.5" to 9.5" (165.1 to 241.3 mm)
Paper Type: Single-part, continuous forms
Paper Type: Envelopes, continuous feed, non-overlap
Feed:
Weight:
Rear, Bottom
12-24 lb. (45-90 g/m2)
Feed:
Weight:
Bottom
24 lb. max. (90 g/m2)
Width Range: 3" to 16" (76.2 to 406.4 mm)
Width Range: 6.5" to 9.5" (165.1 to 241.3 mm)
Paper Type: Carbonless continuous forms
Paper Type: Card stock
Feed:
Weight:
Rear, Bottom
9-11 lb. (33.75-41.25 g/m2)
Feed:
Weight:
Bottom
120 lb. max. (450 g/m2)
Width Range: 3" to 16" (76.2 to 406.4 mm)
Width Range: Not applicable
Paper Type: Interleaf continuous forms
Paper Type: Transparencies
Feed:
Rear, Bottom
Feed:
Top
Weight:
Not applicable
Weight:
Not applicable
Width Range: 3" to 16" (76.2 to 406.4 mm)
Width Range: Not applicable
Standard Transparencies are
8.5" x 11" (215.9 - 279.4 mm)
Paper Type: Labels
Feed:
Bottom
Weight:
Not applicable
Width Range: 3" to 16" (76.2 to 406.4 mm)
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Paper Thickness
Printer Weight
Rear Feed
ML320 Turbo: 17.2 lbs. (7.8 kg)
0.014" (0.36 mm) maximum
Bottom Feed*
ML321 Turbo: 22.2 lbs. (10.1 kg)
Environmental Requirements
Temperature
0.017" (0.43 mm) maximum
expandable to 0.031" (0.79 mm) maximum
Operating
Storage
41 to 104°F (5 to 40°C)
14 to 122°F (-10 to 50°C)
* Requires optional push or pull tractor.
Printer Dimensions
Width x Depth x Height
Humidity
Operating
Storage
20 to 80% RH
5 to 95% RH
ML320 Turbo
15.7 x 13.6 x 4.6 inches
389 x 355 x 116 mm
Electrical Requirements
120 volts ac (+5.5%, -15%), 60 Hz (±2%)
ML321 Turbo
Also available: 230 or 240 volts ac, 50 or 60 Hz (±2%)
21.7 x 13.6 x 4.6 inches
550 x 355 x 116 mm
Specifications subject to change without notice.
!
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Service and Support
General Information
Oki Data offers service and support to you through a variety
of methods.
Details of each support method are provided in this section
Oki Data’s service and support methods are different in these
two areas:
Please chose the service and support method that is best for
you.
• United States and Canada
• LatinAmerica
Oki Data’s service and support methods are:
Details for each area are provided in this section.
• the documentation provided with your machine
• the store location where you purchased your machine
• Internet Support
Service Centers are trained by Oki Data and are authorized to
service OKI products. For more information about Service
Centers, refer to “Service and Support, Service Centers.”
• Telephone Support
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Documentation
Purchase Location
The documentation provided with your machine provides an
excellent reference for the day-to-day operation of your
machine.
The store location where you purchased your machine
provides an excellent, local means of support for you and
your machine.
The documentation included with your machine is:
Your purchase location will also provide any warranty
service required by your machine
• User’s Guide, on line, provided on the CD
• Microline Reference Manual, on line, provided on the CD
• Quick Start
You will need your printer serial number if your
!
machine requires servicing.
• Warranty, Regulatory, and Safety Information
A written receipt for the product, showing the date of
purchase, dealer’s name, and both the model and serial
numbers of the product must accompany any request or
claim for work to be performed under Limited
Warranty.
If you cannot locate your documentation, go to
www.okidata.com or www.my.okidata.com. Follow the
prompts for your product, and you will find the on-line
versions of all of these documents.
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Internet Support
my.okidata.com
www.okidata.com
Your Gateway to OKI Products and Services
Your Personal Solutions Center
www.okidata.com is Oki Data’s web site. It provides general
information about all of the OKI products and services
available to you.
my.okidata.com is a powerful area of Oki Data’s web site
designed to help you personalize the information and service
you get from Oki Data.
You can use our web site to
When you register for my.okidata.com, you
• get Web-based support for all OKI products: 24 hours a
day, 7 days a week—no waiting!
• download the printer drivers you need.
• read about other customers and how they use OKI
products to improve their productivity and enhance their
documentation.
• personalize the web-based support for the OKI products
you own: 24 hours a day, 7 days a week—no waiting!
• automatically register your product.
• access on-line versions of your product documentation
(manuals) and support information.
• control your contact, profile, and preference information.
• receive automatic notification of new printer drivers, key
updates, and support information.
• use the Dealer Locator to find a dealer location close to
you.
• find out about Oki Data’s special promotional offers and
breaking news.
• track your e-mail support history.
• and more . . .
• and more . . .
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Telephone Support
Oki Data Customer Information System
Information SystemAutomatedAttendant
1-800-654-3282 (1-800-OKI-DATA)
Toll Free in the U.S. and Canada
Customer Support Professionals
1-800-654-3282 (1-800-OKI-DATA)
Toll Free in the U.S. and Canada
Customer Support Professionals are available 24 hours a day,
7 days a week. Please be sure that you are calling from a
telephone close to your machine so you can describe your
problem accurately.
For quick answers to commonly-asked questions, the
Oki Data Information System Automated Attendant is
available 24 hours a day, 7 days a week. The system can
provide immediate assistance with:
Our Customer Support Professionals are trained on all current
OKI products. They can answer your questions regarding:
• Basic operating procedures
• Sales and service referrals
• Parts and consumable referrals
• Product information
• Locations of sales and service dealers
• Installation of your machine
• Usage/normal maintenance of your machine
• Error message interpretation/solutions
• Parts and supplies identification
• Consumer relations
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Service Centers
Authorized Service Providers
Canada
Oki DataAmericas, Inc.
2735 Matheson Blvd. East, Unit 1
Mississauga, Ontario
Oki Data has over 2,000 local Authorized Service Providers
in North and South America.
Canada L4W 4M8
Phone: 1-800-654-3282
Fax: 1-905-238-4421
For the most comprehensive, up-to-date listing of Oki Data
authorized Service Centers:
• Consult our web site at www.okidata.com
• In the U.S. and Canada, call 1-800-654-3282
(1-800-OKI-DATA)
Mexico
• In Latin America, contact the Latin America Service
Coordinator at Oki Data’s Corporate Headquarters at
856-222-7496 (Spanish only)
Oki Data de Mexico, S.A. de C.V.
Mariano Escobedo No. 748-8 Piso
Col. Anzures, e.p. 11590
Mexico, DF
Phone: (525) 263-8780
Fax: (525) 250-3501
United States
Oki DataAmericas, Inc.
2020 Bishops Gate Blvd.
Mt. Laurel, NJ 08054
Phone: 1-800-654-3282
Fax: 1-856-222-5247
Brazil
Oki Data do Brasil, Ltda.
Rua Alexandre Dumas, 2220 - 8 andar
Chácara Sto Antonio
São Paulo, Brazil 04717-004
Phone: 55-11-3444-3500
Fax: 55-11-3444-3501
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Service and Support: United States
and Canada
Oki Data is firmly committed to the satisfaction of our
customers. If you have problem that your customer
documentation cannot solve, contact the listed sources for
service or support.
Sales and Service Dealers: United States
and Canada
Consult the store location where you purchased your
machine, or contact Oki Data for the location of the nearest
Authorized Oki Data Service Dealer.
• Prices and minimum charges may vary.
• Proof of purchase is required for warranty work. Be sure to
retain your purchase documents.
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Service and Support: Latin America
Oki Data is committed to offer the best customer support
possible to our customers. In the instance of having a
difficult problem with your OKI product, please contact any
of the OKI- CAS (Centro Autorizado de Servicio) shown on
our Web site, www.okidata.com.
Customer Support Professionals: Latin
America
Our CAS’s are trained and certified to provide the best service
and support possible to our customers. Make sure that you
are close to your machine when you call one of our OKI
authorized service centers (OKI-CAS) so that you can
describe your problem more accurately.
Sales and Service Centers: Latin America
If you need to service your OKI product, please contact the
store where you bought your fax machine or contact any of
the OKI-CAS listed on our Web site for information.
Our customer support professionals are trained on all current
OKI products. They can answer your questions regarding:
• Location of nearest CAS (Service Center).
• Installation of your machine.
• Usage/normal maintenance of your machine.
• Error message interpretation/solutions
• Parts and supplies identification.
• Consumer relations.
• Prices and charges may vary.
• A copy of the proof of purchase is required for the
warranty process.
Contacting Oki Data: Latin America
Information regarding our products and authorized service
centers is available in our Web site:
http://www.okidata.com
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Accessories
Purchasing Accessories
• Consult the dealer where your purchased your machine.
• Locate an Authorized Oki Data Reseller by visiting one of
these web sites
Before you purchase, know your machine model number
(see the front of the unit) and have the correct part number
and description of the item. Item descriptions and part
numbers are provided in this section.
- http://my.okidata.com
Allows you to register your product and
personalize your own support needs
- http://www.okidata.com
Provides general information
• In the United States, purchase directly from Oki Data
Via the Internet
- http://my.okidata.com
- http://www.okidata.com
Via telephone
Order toll-free by phone at 1-800-654-3282
(1-800-OKI-DATA) using VISA, MasterCard, or
American Express.
• In Canada, call 888-309-4570.
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Accessories: Part Numbers
32T-20.bmp
Consumables: Part Numbers
Consumable
Part Number
1
Ribbon Cartridge (1) -----------------------------------52102001
Options: Part Numbers
32T-PT01.eps
2
Option
Part Number
Model ML320T
Pull Tractor, Top-Mount (2) ---------------------------70030501
Push Tractor, Bottom-Mount (3) ---------------------70030701
Roll Paper Stand (4) ------------------------------------70023301
32T-PT52.eps
Model ML321T
3
Pull Tractor, Top-Mount (2) ---------------------------70030601
Push Tractor, Bottom-Mount (3) ---------------------70030801
Both Models
Cut Sheet Feeder (5)------------------------------------70030101
(Cut Sheet Feeder sold only with printer; not available
separately)
Serial Interface (Not Shown) --------------------------70012801
OkiLAN 6010e 10 Base-T Ethernet External
32T-rps.tif and 32TCSF02.eps
5
4
Print Server (Not Shown) ------------------------------70034401
OkiLAN 6020e 10/100 Base-TX Ethernet External
Print Server (Not Shown) ------------------------------70036001
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Replacement Parts: Part Numbers
Replacement Part------------------------------------- Order No.
Access Cover, ML320T (1) ----------------------------53076701
Access Cover, ML321T (1) ----------------------------53076801
Acoustic Cover, ML320T (2) -------------------------53076901
Acoustic Cover, ML321T (2) -------------------------53077001
Platen Knob (3) ----------------------------------------- 51902220
Power Cord (4) ------------------------------------------56631801
Printhead (5)---------------------------------------------50114601
Pull-Up Roller Assembly, ML320T (6) --------------50411001
Pull-Up Roller Assembly, ML321T (6) --------------50411101
2
1
32T-Knob.tif and PowrCord.eps
3
4
32T-Head.tif and 32T-Rolr.tif
Documentation: Part Numbers
Document
Part Number
5
6
Quick Start------------------------------- refer to my.okidata.com
User's Guide -----------------------------refer to my.okidata.com
Reference Manual ---------------------- refer to my.okidata.com
Warranty, Regulatory, and
Safety Information---------------------- refer to my.okidata.com
If you cannot locate your hardcopy documentation or
!
the CD provided with your machine, go to
www.okidata.com or www.my.okidata.com. Follow the
prompts for your product, and you will find the on-line
versions of all of these documents.
32T-CVR2.tif and 32T-CVR1.tif
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Printer Control Codes
This section lists the most commonly used printer control
codes.
The Microline Reference Manual is ONLY available in
American English.
!
The Microline Reference Manual provides complete lists of
all the commands, along with information on their use.
You may view this document by:
• accessing the document on the CD provided with your
machine
• using the Oki Data web sites
http://www.okidata.com
or
my.okidata.com
User’s Guide: English
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Epson FX Commands
Epson Command
Form Length
ASCII
Decimal
Epson Command
Backspace
ASCII
BS
Decimal
8
n Inches (n = 1 to 22)
n Lines (n = 1 to 255)
Horizontal Tab
Justification
ESC C NUL n 27 67 0 n
Carriage Return, Execute
Character Pitch
Select 10 cpi
CR
13
ESC C n
HT
27 67 n
9
ESC P
ESC M
27 80
27 77
Select 12 cpi
Left
Center
Right
Full
ESC a 0
ESC a 1
ESC a 2
ESC a 3
27 97 48
27 97 49
27 97 50
27 97 51
Select 15 cpi
Select Condensed Print
Cancel Condensed Print DC2
Delete
ESC g
ESC SI, or SI
27 103
27 15, or 15
18
DEL
127
Line Feed, Execute
Select 10 cpi
Select 12 cpi
Double Height On
Double Height Off
Double Width On
Double Width Off
Emphasized Print On
Emphasized Print Off
Enhanced Print On
Enhanced Print Off
Epson Set 1, Select
Epson Set 2, Select
Italic Printing On
Italic Printing Off
Form Feed
ESC w 1
ESC w 0
ESC W 1
ESC W 0
ESC E
ESC F
ESC G
ESC H
ESC t 0
ESC t 1
ESC 4
ESC 5
FF
27 119 49
27 119 48
27 87 49
27 87 48
27 69
27 70
27 71
27 72
27 116 48
27 116 49
27 52
27 53
12
ESC P
ESC M
LF
ESC J n
ESC % 5 n
27 80
27 77
10
27 74 n
27 37 53 n
w/ Carriage Return
n/216" (n = 0 to 255)
n/144" (n = 0 to 127)
Reverse, n/216"
(n = 0 to 255)
Line Spacing, Set
n/144" (n = 0 to 127)
n/216" (n = 0 to 255)
ESC j n
27 106 n
ESC % 9 n
ESC 3 n
27 37 57 n
27 51 n
27 65 n
27 50
27 48
27 49
n/72" (n = 0-85 or 128-213)ESC A n
1/6"
1/8"
7/72"
ESC 2
ESC 0
ESC 1
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Epson FX Commands (Continued)
Epson Command
Subscript On
Superscript On
Subscript/Superscript Off
Underline On
ASCII
Decimal
27 83 49
27 83 48
27 84
27 45 49
27 45 48
Epson Command
Paper Out Sensor Off
Paper Out Sensor On
Print Quality/Font
Select HSD/SSD,
ASCII
ESC 8
ESC 9
Decimal
27 56
27 57
ESC S 1
ESC S 0
ESC T
ESC - 1
ESC - 0
Underline Off
depending on Menu
Uni-Directional Printing
One Line Only
On
setting for Draft Mode ESC ( 0
Select NLQ ESC x 1
Select Courier (NLQ only) ESC k 0
Select Gothic (NLQ only) ESC k 1
27 40 48
ESC <
ESC U 1
ESC U 0
VT
27 60
27 120 49
27 107 48
27 107 49
27 120 48
27 85 49
27 85 48
11
Off
Vertical Tab, Execute
Select UTL
ESC x 0
Print Speed
Half-Speed On
Half-Speed Off
ESC s 1
ESC s 0
DC3
DC1
ESC p 1
ESC p 0
27 115 49
27 115 48
19
17
27 112 49
27 112 48
Print Suppress Mode On
Print Suppress Mode Off
Proportional Spacing On
Proportional Spacing Off
Reset Printer
Clear Buffer & Initialize ESC @
Clear Print Buffer CAN
Skip Over Perforation, Cancel ESC O
Software I-Prime ESC } NUL
27 64
24
27 79
27 125 0
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IBM Proprinter III Commands
IBM Command
Form Length, n inches
(n = 1 to 22)
Form Length, n lines
(n = 1 to 255)
Horizontal Tab, Execute
Italics On
Italics Off
Line Feed, Execute
w/ Carriage Return
n/144" (n = 1 to 127)
n/216" (n = 0 to 255)
Reverse
ASCII
Decimal
IBM Command
Backspace
Carriage Return
Character Pitch
Select 10 cpi
Select 12 cpi
Select 15 cpi
Select Condensed Print
Character Sets
IBM Set I
ASCII
BS
CR
Decimal
8
13
ESC C NUL n 27 67 0 n
ESC C n
HT
ESC % G
ESC % H
27 67 n
9
27 37 71
27 37 72
DC2
ESC :
ESC g
ESC SI, or SI
18
27 58
27 103
27 15, or 15
LF
10
ESC 7
ESC 6
27 55
27 54
ESC % 5 n
ESC J n
ESC ]
ESC 5 1
ESC 5 0
27 37 53 n
27 74 n
27 93
27 53 49
27 53 48
IBM Set II
Publisher
Slashed Zero
ESC ! Z
ESC ! @
ESC !A
ESC W 1
ESC W 0
ESC E
ESC F
ESC G
ESC H
FF
27 33 90
27 33 64
27 33 65
27 87 49
27 87 48
27 69
27 70
27 71
27 72
12
Auto Line Feed On
Auto Line Feed Off
Unslashed Zero
Double Width On
Double Width Off
Emphasized Printing On
Emphasized Printing Off
Enhanced Printing On
Enhanced Printing Off
Form Feed
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IBM Proprinter III Commands (Continued)
IBM Command
Line Spacing
ASCII
Decimal
IBM Command
Stop Printing
ASCII
ESC j
Decimal
27 106
Set Spacing to 1/8"
Set Spacing to 7/72"
Set Spacing to n/72"
(n = 0 to 255)
Store Spacing Set
by ESC A n
Set Spacing to n/144"
(n = 1 to 127)
Set Spacing to n/216"
(n = 0 to 255)
ESC 0
ESC 1
27 48
27 49
Subscript On
Superscript On
ESC S 1
ESC S 0
ESC T
27 83 49
27 83 48
27 84
Subscript/Superscript Off
Top of Form, Set at Current
Position
Underline Printing On
Underline Printing Off
Uni-Directional Print On
Uni-Directional Print Off
Vertical Tab, Execute
ESC A n
27 65 n
ESC 4
27 52
ESC 2
27 50
ESC - 1
ESC - 0
ESC U 1
ESC U 0
VT
27 45 49
27 45 48
27 85 49
27 85 48
11
ESC A n
ESC A n
ESC A n
ESC A n
ESC _ 1
ESC _ 0
ESC 8
27 65 n
27 65 n
27 65 n
27 65 n
27 95 49
27 95 48
27 56
Overscore On
Overscore Off
Paper Out Sensor Off
Paper Out Sensor On
Print Quality, Select HSD
Print Suppress On, ML320T ESC Q ETX
Print Suppress On, ML321T ESC Q SYN
ESC 9
ESC # 0
27 57
27 35 48
27 81 3
27 81 22
17
Print Suppress Off
DC1
Proportional Spacing On
Proportional Spacing Off
Reset: Clear Print Buffer
Software I-Prime
ESC P 1
ESC P 0
CAN
27 80 49
27 80 48
24
ESC } NUL
27 125 0
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Oki Data MICROLINE Standard Commands
Oki Data Command
Backspace
Carriage Return
Character Pitch
Select 10 cpi
Select 12 cpi
Select 15 cpi
Select 17.1 cpi
Select 20 cpi
Character Sets
Standard
ASCII
BS
CR
Decimal
8
13
Oki Data Command
Enhanced Printing On
Enhanced Printing Off
Form Feed
Horizontal Tab, Execute
Italic On
ASCII
ESC H
ESC I
FF
HT
ESC ! /
ESC ! *
Decimal
27 72
27 73
12
RS
FS
ESC g
GS
ESC # 3
30
28
27 103
29
27 35 51
9
27 33 47
27 33 42
Italic Off
Line Feed Commands
w/ Carriage Return
w/o Carriage Return
n/144" (n = 0 to 127)
Reverse
LF
10
ESC DC2
ESC % 5 n
ESC LF
27 18
27 37 53 n
27 10
ESC ! 0
ESC ! 1
ESC ! 2
ESC ! Z
ESC ! @
ESC !A
ESC US 1
ESC US 0
US
27 33 48
27 33 49
27 33 50
27 33 90
27 33 64
27 33 65
27 31 49
27 31 48
31
Block Graphic
Line Graphics
Publisher
Line Spacing
Set Spacing to 1/6"
Set Spacing to 1/8"
Set Spacing, in n/144"
(n = 0 to 127)
Skip Over Perforation, in
1/3" increments (n = 1 to 9) ESC G nn
Skip Over Perforation
ESC 6
ESC 8
27 54
27 56
Slashed Zero
Unslashed Zero
Double Height On
Double Height Off
Double Width Printing
Emphasized Printing On
Emphasized Printing Off
ESC % 9 n
27 37 57 n
27 71 nn
ESC T
ESC I
27 84
27 73
Default
ESC % S 0
27 37 83 48
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Oki Data MICROLINE Standard Commands (Continued)
Oki Data Command
Underline Printing On
Underline Printing Off
Uni-Directional Print On
Uni-Directional Print Off
Vertical Tab, Execute
ASCII
ESC C
ESC D
ESC -
ESC =
VT
Decimal
27 67
27 68
27 45
27 61
11
Oki Data Command
Paper Out Sensor Off
Paper Out Sensor On
Print Quality
Select HSD/SSD
Select NLQ Courier
Select NLQ Gothic
Select Utility
Print Speed, Set to Full
Print Speed, Set to Half
Print Suppress On
Print Suppress Off
Proportional Printing
On
ASCII
ESC E 1
ESC E 0
Decimal
27 69 49
27 69 48
ESC # 0
ESC 1
ESC 3
ESC 0
ESC >
ESC <
DC3
27 35 48
27 49
27 51
27 48
27 62
27 60
19
DC1
17
ESCY
ESC Z
CAN
27 89
27 90
24
Off
Reset: Clear Print Buffer
Shift-In
SI
15
Shift-Out
SO
14
Software I-Prime
Subscript Printing On
Subscript Printing Off
Superscript Printing On
Superscript Printing Off
ESC } NUL
ESC L
ESC M
ESC J
ESC K
27 125 0
27 76
27 77
27 74
27 75
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Warranty, Regulatory, and Safety Information
Limited Warranty: United States and
Canada
To make request or claim for service under this Limited
Warranty the original purchaser must return the Oki Data
product, shipping prepaid, in the original shipping container
or equivalent, to Oki Data or an authorized Oki Data service
center and assume the risk of loss or damage in transit. A
written receipt for the product, showing the date of purchase,
dealer’s name, and both the model and serial numbers of the
Oki Data printer must accompany any request or claim for
work to be performed under this Limited Warranty.
Oki DataAmericas, Inc. (Oki Data) warrants this printer to be
free from defect in material and workmanship and will
remedy any such defect according to the terms of this Limited
Warranty. This Limited Warranty does not extend to
consumable items, including but not limited to ribbons,
fuses, etc.
Oki Data will repair (or at its option, replace) at no charge,
any defective component(s) of the printer for one (1) year
from the date of purchase. This Limited Warranty extends to
the original purchaser only.
This Limited Warranty shall not apply if the product has been
damaged due to abuse, misuse, misapplication, accident, or
as a result of service or modification by any other than an
authorized Oki Data service center.
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THEREARE NO EXPRESSWARRANTIES OTHER THAN
THOSE ON THE FACE HEREOFAND DESCRIBEDABOVE.
NO WARRANTIES WHETHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO,ANYIMPLIED
WARRANTIES OF MERCHANTABILITYOR FITNESS FOR
APARTICULAR PURPOSE, SHALLEXTEND BEYOND
THE RESPECTIVE WARRANTYPERIOD DESCRIBED
ABOVE OF ONE (1) YEAR. Some states do not allow
limitations on how long an implied warranty lasts, so the
above limitation may not apply to you.
Additional information on obtaining service under this
Limited Warranty is available by contacting the Oki Data
dealer from whom the product was purchased, by contacting
Oki Data directly at 1-800-654-3282 (1-800-OKI-DATA)
[U.S. and Canada, English only] or at 1-856-222-7496
(Spanish only), or by contacting one of the listed service
locations.
This Limited Warranty applies to this Oki Data printer.
However, the procedure for obtaining service may vary
outside the continental United States. Contact your Oki Data
dealer for such warranty service information.
OKI DATASHALLNOT BE RESPONSIBLE OR LIABLE
FORANYSPECIAL, INCIDENTALOR CONSEQUENTIAL
DAMAGES OR LOSSARISING FROMTHE USE OFTHIS
PRODUCT. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the
above exclusion may not apply to you.
This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state.
User’s Guide: English
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Limited Warranty: Latin America
This shall not apply if the Product has been damaged due to
abuse, misuse, misapplication, accident, or as a result of
service or modification by any other than an authorized Oki
Data service center.
Oki Data warrants this printer (hereinafter Product) to be free
in defect in material and workmanship and will remedy any
such defect according to the terms of this Limited Warranty.
This Limited Warranty does not extend to consumable items,
including but not limited to ribbon cartridges, fuses, etc.
THEREARE NO EXPRESS WARRANTIES OTHER THAN
THOSE ON THE FACE HEREOFAND DESCRIBEDABOVE.
NO WARRANTIES, WHETHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO,ANYIMPLIED
WARRANTIES OF MERCHANTABILITYOR FITNESS FOR
APARTICULAR PURPOSE, SHALLEXTEND BEYOND
THE RESPECTIVE WARRANTYPERIODS NOTEDABOVE.
Oki Data will repair (or at its option replace) at no charge,
any defective component(s) of the Product for one (1) year
from the date of purchase except for the consumable items,
including but not limited to ribbons, fuses, etc. This Limited
Warranty extends to the original purchaser only.
To make a request or claim for service under this Limited
Warranty the original purchaser must return the Oki Data
Product to Oki Data or an authorized Oki Data service center
within the country purchased. The purchaser returning the
Product for repair must pay for all transportation charges to
the repair center. A written receipt for the Product, showing
the date of purchase, dealer’s name, and both the model and
serial numbers of the Oki Data Product must accompany any
request or claim for work to be performed under this Limited
Warranty.
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Service and Support: United States
and Canada
Oki Data is firmly committed to the satisfaction of our
customers. If you have a problem that your customer
documentation cannot solve, contact the listed sources for
service or support.
Sales and Service Dealers: United States and Canada
Consult the store location where you purchased your
machine, or contact Oki Data for the location of the nearest
Authorized Oki Data Service Dealer.
• Prices and minimum charges may vary.
• Proof of purchase is required for warranty work. Be sure to
retain your purchase documents.
User’s Guide: English
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Telephone Support: United States and Canada
Oki Data Customer Information System
Information SystemAutomatedAttendant
1-800-654-3282 (1-800-OKI-DATA)
Toll Free in the U.S. and Canada
Customer Support Professionals
1-800-654-3282 (1-800-OKI-DATA)
Toll Free in the U.S. and Canada
For quick answers to commonly-asked questions, the
Oki Data Information System Automated Attendant is
available 24 hours a day, 7 days a week. The system can
provide immediate assistance with:
Customer Support Professionals are available 24 hours a day,
7 days a week. Please be sure that you are calling from a
telephone close to your machine so you can describe your
problem accurately.
• Basic operating procedures
• Sales and service referrals
• Parts and consumable referrals
• Product information
Our Customer Support Professionals are trained on all current
OKI products. They can answer your questions regarding:
• Locations of sales and service dealers
• Installation of your machine
• Usage/normal maintenance of your machine
• Error message interpretation/solutions
• Parts and supplies identification
• Consumer relations
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Service and Support: Latin America
Oki Data is committed to offer the best customer support
possible to our customers. In the instance of having a
difficult problem with your OKI product, please contact any
of the OKI- CAS (Centro Autorizado de Servicio) shown on
our Web site, www.okidata.com.
Contacting Oki Data: Latin America
Information regarding our products and authorized service
centers is available in our Web site:
http://www.okidata.com
Sales and Service Centers: Latin America
Customer Support Professionals: Latin America
If you need to service your OKI product, please contact the
store where you bought your product or contact any of the
OKI-CAS listed on our Web site for information.
Our CAS’s are trained and certified to provide the best service
and support possible to our customers. Make sure that you
are close to your machine when you call one of our OKI
authorized service centers (OKI-CAS) so that you can
describe your problem more accurately.
• Prices and charges may vary.
• A copy of the proof of purchase is required for the
warranty process.
Our customer support professionals are trained on all current
OKI products. They can answer your questions regarding:
• Location of nearest CAS (Service Center).
• Installation of your machine.
• Usage/normal maintenance of your machine.
• Error message interpretation/solutions
• Parts and supplies identification.
• Consumer relations.
User’s Guide: English
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Oki Data on the Internet
my.okidata.com
www.okidata.com
Your Gateway to OKI Products and Services
Your Personal Solutions Center
www.okidata.com is Oki Data’s web site. It provides general
information about all of the OKI products and services
available to you.
my.okidata.com is a powerful area of Oki Data’s web site
designed to help you personalize the information and service
you get from Oki Data.
You can use our web site to
When you register for my.okidata.com, you
• get Web-based support for all OKI products: 24 hours a
day, 7 days a week—no waiting!
• download the printer drivers you need.
• read about other customers and how they use OKI
products to improve their productivity and enhance their
documentation.
• personalize the web-based support for the OKI products
you own: 24 hours a day, 7 days a week—no waiting!
• automatically register your product.
• access on-line versions of your product documentation
(manuals) and support information.
• control your contact, profile, and preference information.
• receive automatic notification of new printer drivers, key
updates, and support information.
• use the Dealer Locator to find a dealer location close to
you.
• find out about Oki Data’s special promotional offers and
breaking news.
• track your e-mail support history.
• and more . . .
• and more . . .
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Oki Data Service Centers
Canada
Oki Data Authorized Service Providers
Oki DataAmericas, Inc.
2735 Matheson Blvd. East, Unit 1
Mississauga, Ontario
Canada L4W 4M8
Phone: 1-800-654-3282
Fax: 1-905-238-4421
Oki Data has over 2,000 local Authorized Service Providers
in North and South America.
For the most comprehensive, up-to-date listing of Oki Data
authorized Service Centers:
• Consult our web site at www.okidata.com
• In the U.S. and Canada, call 1-800-654-3282
(1-800-OKI-DATA)
Mexico
• In Latin America, contact the Latin America Service
Coordinator at Oki Data’s Corporate Headquarters at
+856-222-7496 (Spanish only)
Oki Data de Mexico, S.A. de C.V.
Mariano Escobedo No. 748-8 Piso
Col. Anzures, e.p. 11590
Mexico, DF
United States
Phone: (525) 263-8780
Fax: (525) 250-3501
Oki DataAmericas, Inc.
2020 Bishops Gate Blvd.
Mt. Laurel, NJ 08054
Phone: 1-800-654-3282
Fax: 1-856-222-5247
Brazil
Oki Data do Brasil, Ltda.
Rua Alexandre Dumas, 2220 - 8 andar
Chácara Sto Antonio
São Paulo, Brazil 04717-004
Phone: 55-11-3444-3500
Fax: 55-11-3444-3501
User’s Guide: English
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Material Safety Data Sheet (MSDS)
Emergency First Aid Procedures
For Black Ribbon, P/N 52102001
MSDS #58064801
Contact occurs with eyes.
Current as of March 1, 2001
Flush eyes with large quantities of water for 15 minutes,
keeping eyelids open with fingers. Seek medical attention.
For more information, contact Oki Data at:
Contact occurs with skin
2000 Bishops Gate Boulevard
Mount Laurel, NJ 08054-4620
Wash thoroughly with soap and water.
Emergency Information: MSDS
United States and Canada
1-800-654-3282 (1-800-OKI-DATA)
English only
Latin America
+856-235-2600
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Hazardous Ingredients
Carbon Black
Nylon 6-6 Fabric
CAS# 1333-86-4
CAS# N/A
OSHA PEL 3.5 mg/m3
ACGIH TLV 3.5 mg/m3
Coloring Material
OSHATWAN/A
ACGIH TLVN/A
PSM Fiber
CAS# N/A
CAS# N/A
OSHATWAN/A
ACGIH TLV N/A
Oil
OSHATWAN/A
ACGIH TLVN/A
CAS# N/A
OSHATWAN/A
ACGIH TLV N/A
Additives
CAS# N/A
OSHATWAN/A
ACGIH TLV N/A
User’s Guide: English
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Physical Data
Health Hazard Data
Routes of Entry: Ingestion, Eyes, Skin
Health Hazards:
Melting Point: N/A
Boiling Point: N/A
Vapor Pressure: N/A
Vapor Density (Air = 1): N/A
Evaporation Rate (ButylAcetate = 1): N/A
Specific Gravity (H2O=1): No data available
Solubility in Water: No data available
1 Carbon black
(Group 2B “Possible Carcinogen”; IARC)
Overexposure to carbon black is associated with causing
irritation, conjunctivitis, and corneal hypoplasia of the
eyes; minor irritation and eczema of the skin; and irritation
and bronchitis. Long-term inhalation exposure may be
associated with causing lung cancer.
Appearance and Odor: Nylon 6-6 fabric impregnated with
liquid black ink
Fire and Explosion Hazard Data
Reactivity Data
Flash Point (Method Used): N/A
Stability: Stable
Flammable Limits, LEL/UEL: N/A
Polymerization: Will not occur.
Hazardous Decomposition or Byproducts: None
Conditions toAvoid: N/A
Extinguishing Media: Water, CO2, Dry Chemical or Foam
Special Fire and Explosion Procedures: N/A
Unusual Fire and Explosion Hazards: None
Incompatibility (Materials toAvoid): None
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Spill Cleanup and Disposal
To the best of the manufacturer’s knowledge, the information
contained herein is accurate. However, neither the
manufacturer, nor any of its affiliates, make any
Spill Cleanup
representations or warranties (expressed or implied), nor
assumes any liability (including liability for any direct,
incidental, consequential, or other damages) with respect to
the accuracy or completeness of the information contained
herein. Such information may be (without limitation) invalid
if the specified material is used in combination with another,
in a particular process, or under unusual conditions.
Determination of suitability of any material for any given
purpose is the sole responsibility of the user who assumes all
risk and responsibility therefor. All materials may present
unknown hazards and should be used with appropriate
caution. The manufacturer cannot and does not guarantee
that the hazards described herein are the only ones that exist.
If the ribbon is inadvertently pulled out, it should be
rewound on the reel using the take-up knob.
Waste Disposal
Follow appropriate federal, state and local regulations.
Safe Handling and Use
Respiratory Protection: N/A
Protective Gloves and/or Eye Protection: Not normally
required. Protective gloves desirable in some cases.
Ventilation: N/A
Other Protective Equipment and/or Hygienic Practices: N/
A
Special Precautions
Precautions for Handling or Storage: Store in a dark, cold
place. Do not pull ribbon out of cartridge.
Other Precautions: N/A
User’s Guide: English
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Safety Information
Your OKI printer has been carefully designed to give you
years of safe, reliable performance. As with all electrical
equipment, there are a few basic precautions you should take
to avoid hurting yourself or damaging the printer:
• To avoid damaging the power cord, do not put anything
on it or place it where it will be walked on. If the cord
becomes damaged or frayed, replace it immediately.
• If you’re using an extension cord or power strip with the
printer, make sure that the total of the amperes required by
all the equipment on the extension is less than the
extension’s rating. Generally, the total ratings of all
equipment plugged into any one power line should not
exceed 15 amperes. Don’t exceed this unless you know
that the power line your equipment is plugged into has a
rating above 15 amperes.
• Carefully read all setup and operating instructions. Be
sure to save all documents for future reference.
• Read and follow all warning and instruction labels on the
printer itself.
• Place your printer on a firm, solid surface. If you put in on
something unsteady, it might fall and be damaged.
• Avoid overheating the printer. Do not place it on a soft
surface, such as a rug, sofa, or bed. The vents may be
blocked, causing the printer to overheat.
• Unplug the printer before you clean it. Use only a damp
cloth. Do not use liquid or aerosol cleaners.
• To protect your printer from overheating, make sure no
openings on the printer are blocked. Do not put the printer
on or near a heat source, such as a radiator or heat register.
If you put the printer in any kind of enclosure, make sure
it is well ventilated.
• The printhead can get quite hot when it has been printing
for a length of time. Do not touch the printhead until it has
had a chance to cool off.
• The printer must be installed near a power outlet which
will remain easily accessible.
• Be certain that your power source matches the rating listed
on the back of the printer. If you aren’t sure, check with
your dealer or with your local power company.
• Your printer has a grounded, 3-prong plug as a safety
feature. It will only fit into a grounded outlet. If you can
not plug it in, chances are that you have an older, non-
grounded outlet. Contact an electrician to have it
replaced with a grounded outlet. Do not use an adapter to
defeat the grounding.
• Do not use your printer near water. Do not spill liquid of
any kind into it.
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• Do not poke anything into the ventilation slots on the
sides of the printer. You could get a shock or cause a fire.
• Aside from the routine maintenance described in this
document, don’t try to service the printer yourself.
Opening the cover may expose you to shocks or other
hazards. Don’t make any adjustments other than those
outlined in the document. You might cause damage
requiring extensive repair work.
Regulatory Information
Year 2000 Compliance
The Microline 320/321 Turbo is Year 2000 Compliant. It
contains information technology that accurately processes
date and time data between the years 1999 and 2000, and
carries no issue for the September 9, 1999 (9999)
• If anything happens that indicates that your printer is not
working properly or has been damaged, unplug it
immediately. Then, follow the procedures in “Service and
Support” for having your printer serviced.
programming concern. This product, when used in
combination with products purchased from other
manufacturers, whose products properly exchange data and
time information, will accurately process the date and time.
These are some of the things to look for:
®
ENERGY STAR
— The power cord or plug is frayed or damaged.
— Liquid has been spilled into the housing, or the printer
has been exposed to water.
— The printer has been dropped or its cabinet has been
damaged.
— The printer doesn’t function normally when you’re
following the operating instructions.
As an ENERGY STAR Partner, Oki Data has determined that this
product meets the ENERGY STAR guidelines for energy
efficiency.
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Federal Communications Commission
(FCC)
FCC Radio Frequency Interference Statement for
120-Volt Models
WARNING: This equipment has been tested and found to
comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful
• Plug the unit into an outlet on a circuit different from that
to which the receiver is connected.
• Consult the dealer or an experienced radio/television
technician for help.
It is the responsibility of the user to obtain the required
!
shielded cable in order to ensure compliance of this
equipment with FCC regulations.
Changes or modifications not expressly approved by Oki
Data may void your authority to operate this device.
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the
receiver.
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Industry Canada (IC)
IC Radio Interference Statement for 120-Volt Models
FCC Radio Frequency Interference Statement for
230/240-Volt Models
This Oki Data apparatus complies with the Class B limits for
radio interference as specified in the Industry Canada Radio
Interference Regulations.
WARNING: This equipment has been tested and found to
comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in
a commercial environment. This equipment generates, uses
and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause
harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct
the interference at their own expense.
IC Radio Interference Statement for 230/240-Volt
Models
This Oki Data apparatus complies with the Class A limits for
radio interference as specified in the Industry Canada Radio
Interference Regulations.
It is the responsibility of the user to obtain the required
!
shielded cable in order to ensure compliance of this
equipment with FCC regulations.
Changes or modifications not expressly approved by
Oki Data may void your authority to operate this device.
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European Union Council of the European
Communities
Statement of Electromagnetic Conformance for 230/
240-Volt Models
This product complies with the requirements of the Council
Directive 89/336/EEC on the approximation of the laws of
the member states relating to electromagnetic compatibility.
Statement of Safety Conformance for 230/240-Volt
Models
This product is in conformity with Directive 73/23/EEC on
the harmonization of the laws of Member States relating to
electrical equipment designed for use within certain voltage
limits.
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Index
A
B
Symbols
ABICOMP 65, 70
Access
Controlling access to the printer 11
Access Cover, Part Number 100
Accessories 98, 99
Part Numbers 99
Purchasing 98
Acoustic Cover, Part Number 100
Alarm
ALARM flashing 17, 32, 84
ALARM lit 17
ALARM lit, CPI 10 flashing 84
ALARM lit, CPI 15 flashing 85
Alignment problems 11
ASCII Test 36
Backward
Movement through Menu 9
Bar Codes 87
Bi-directional
Communications 27
Printing 67, 71
Block Graphics 65, 70
Bottom Feed 88, 89, 90
Form Tear-Off 66
Line Spacing 66
Pull Tractor (Option) 99
Skip Over Perforation 66
BRASC II 65, 70
Brazil 95, 115
0 character (slashed, unslashed) 65, 72
10 cpi (Front Panel Light) 17, 60
12 cpi (Front Panel Light) 17, 60
120 volt printer 90
15 cpi (Front Panel Light) 17, 60
17 cpi (Front Panel Light) 17, 60
20 cpi (Front Panel Light) 17, 60
230 or 240 volt printer 90
300 cps (UTL) 86
390 cps (HSD) 86
435 cps (SSD) 86
75 cps (NLQ) 86
British (Language) 65
Buffer
Clearing 18, 71
Auto Carriage return 70
Auto CR+ 68
Auto LF (Line Feed) 68, 70
Auto Select 68
Print 71
Receive Buffer Size 67, 72, 87
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C
Cable
Length 27
Parallel 27
Serial Interface 27
Shielded 27
Character Width 71
Characters
Italics 72
Proportional Spacing 72
Special for languages 71
Characters Per Second (CPS) 13
Cleaning the printer 74
Code 128 87
Continuous Feed
Carbonless Forms 88, 89
Changing to single-sheet feed 52
Extra-thick forms 53
Interleaf continuous forms 88, 89
Paper 85
Paper Park 18
Pins (graphic) 29
Rear Feed 15
Reference Mark 30
Single-part forms 29, 88, 89
Control Codes 101
Correspondence, Print Quality 58
Costs, Cutting 8
Courier (Font) 58, 87
Covers, Part Numbers 100
cpi 10 flashing, ALARM lit 84
cpi 15 flashing, ALARM lit 85
Customer Support
Canada
Customer Support 112
Locating a service center 115
Service 94, 96, 111
Service Center (Oki Data) 95, 115
Warranty 108
Canadian French 65, 70
Carbon Forms 53
Carbonless continuous forms 88, 89
Cardstock 88, 89
Expanded printhead gap 54
Centering 68, 70
Printhead Position 84
Centronics parallel interface 86
Character Pitch 71
Code 39 87
Code DEL 68
Code Page Character Set 70
Codes, Printer Control 101
Commands
Epson FX Commands 102, 103
IBM Proprinter III Commands 104
Microline Standard 106, 107
Compatibility 13
Computer connections 27
Consumables
Part Numbers 99, 100
Ribbon Cartridge 99
Ribbon Life 87
Canada 112
Latin America 113
United States 112
Cut Sheet Feeder 99
Cut Sheet Paper 88, 89
Cutting Costs. See Money, Saving
Front Panel key 18
Indicator Lights 17
Key doesn't work 85
Selecting 60
Contact Information for Oki Data 2
Contents list, unpacking the printer 23
Character Set 65, 70
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D
E
Danish (Language) 65
Data Word 70
7 bit 68
8 bit 68
DC1 code 72
E-mail address for Oki Data 2
EAN 13 87
EAN 8 87
Efficiency. See Time, Saving
Electrical Requirements 90
Electromagnetic Conformance 124
Emergency Information 116
Emulation 33, 65
Changing 33
Choices 33, 86
Matching the printer driver 83
Mode 65, 70
Energy Star 121
ESC SI Pitch 70
European Union Council of the
European Communities 124
Expanded Printhead Gap 54
DC3 code 72
DEL Code 71
F
Factory Defaults
Menu Mode 63
Depth of printer 90
Detergent, cleaning the housing 74
Documents, Print Quality 58
Draft
Draft Mode 65, 86
Print Quality 58
Draft Mode
FCC (Federal Communications
Commission) 122
FF/LOAD (Front Panel Key) 18
First Aid Procedures 116
Fonts
Envelopes 31
Embedded Printer Commands 83
Font Sample Test 18, 35
PRINT QUALITYkey 18
Resident 87
Scalable 87
Size 60, 65, 87
Saving money with 8
Saving time with 9
Drivers
Continuous Feed 88, 89
Printhead Gap Setting 53
Single Feed 88, 89
Environmental Requirements 90
Epson
Emulation Mode, Epson FX
33, 65, 86
Epson FX Commands 102, 103
Error Conditions
Diskette 37
Oki Data Web Site 37
Operating Systems 37
Requesting by mail 37
Dutch (Language) 65
Style 65
Wrong fonts print 37, 83
ALARM blinks 17
ALARM glows 17
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G
German (Language) 65
Gothic (Font) 87
HSD Print Quality 58
Near Letter Quality 58
SSD Print Quality 58
Utility Print Quality 58
Graphics 70
7 bit 67
8 bit 67
Printing 71
Forms
Continuous
Saving money with 8
Status (ON or OFF) 39
TEAR key 18, 48
Top of Form 39
Carbonless 88, 89
Interleaf 88, 89
Single-part 88, 89
Multipart and Printhead Gap 53
Narrow width 84
Thick 54
Thickness ranges 13
Zero-Tear 13
Forms Tear-Off 71
Automatic 48
Wait Time 72
French (Language) 65
French Canadian (Language) 65
Front Panel
Keys 11, 18, 68
Alternate Functions 18
Won't work 11, 68, 71
Lights 17
Bi-directional 67
Uneven print registration
46, 47, 48
Bottom Feed 66
Changing 47
Forms Tear-Off OFF
TEAR key 50
Menu Mode 61
Uni-directional 67
Resolution 87
GROUP, Menu Mode 61
Top of Form 42
Forms Tear-Off ON
TEAR key 50
Top of Form 40
Manual 49
Rear Feed 66
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H
I
Height
Double height printing 72
of Printer 90
Help. See Service and Support
High Speed Draft
HSD Front Panel Light 17
Mode 13, 86, 87
Print Quality 58
Humidity
I-Prime 69, 71, 82
IBM
IBM 437 70
IBM 850 70
IBM 860 70
Internet 12
Oki Data Web Site
2, 93, 95, 97, 113, 114, 115
Saving time with 9
Invalid (I-Prime command) 71
Italian (Language) 65
Italic 65, 72
Item, Menu Mode 61
Explanations of Items 70, 71, 72
Settings 61
IBM 863 70
IBM 865 70
IBM Emulation 33
IBM PPR 65
IBM Proprinter III 86
IBM Proprinter III Commands 104
IBM Set I 70
Operating 90
Storage 90
J
IBM Set II 70
Japanese (Language) 65
K
IC. See Industry Canada
IEEE-284 86
Impact Dot Matrix 86
Industry Canada 123
Initialization string 82
Initialize the printer 59
Installation
Keys, Front Panel 18
Customization 21
Interface 86
Serial Interface (Option) 99
Interleaf Continuous Forms 88, 89
Interleaved 2 of 5 87
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L
M
Labels 88, 89
Paper Park 51
Mailing address for Oki Data 2
Maintenance
Moving Backward 62
Moving Forward 62
Printhead Gap Setting 53
Language 65, 71
LatinAmerica
Customer Support 113
Language 65
Locating a service center 95, 115
Service 97
Warranty 110
Length, Page
Bottom Feed 66
Control, Top Feed 67
Rear Feed 66
Top Feed 67
Cleaning the printer housing 74
Replacing the ribbon cartridge 73
Margin, Bottom 67, 70
Material Safety Data Sheet (MSDS)
116
Mean Time Between Failures (MTBF)
13, 87
Mean Time to Repair (MTTR) 87
Memory, Receive Buffer size
67, 72, 87
Memos 31
MENU light 61
Menu Mode 61
Changing Settings 64
Entering 62
Moving through 9, 62
Printing the Menu Settings 63
Reset to factory defaults 63
Saving time 9
SEL and SHIFT keys 18
SEL on power up 18
Set (Item Setting) 61
Settings Table 65, 66, 67, 68, 69
Mexico 95, 115
Microline Reference Manual 101
Microline Standard Commands
106, 107
ML Emulation Mode 65
Money, Saving 8
Moving through the menu 9
MSDS. See Material Safety Data Sheet
Multilingual 65, 70
Letterhead 31
LF, Front Panel key 18
Lights, Front Panel 17
Limited Operation 11, 71, 85
Line Graphics 65, 70
Line Spacing 71
Bottom Feed 66
Exiting 62
Explanations of Menu Items
70, 71, 72
Front Panel keys 61
Group 61
Rear Feed 66
Item 61
Top Feed 67
Lock Lever (graphic) 29
Losing setting changes 64
MENU light 61
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N
Near Letter Quality 58
NLQ 86, 87
NLQ Front Panel Light 17
Norwegian 70
Code Page 65
Language 65
Options 98
Paper
1" (25 mm) remains 71
Continuous Feed
Alignment 30
Rear Feed 29
Cut Sheet 99
Descriptions 99
Part Numbers 99
Purchasing 98
Out of Paper
ALARM glows, no other lights 17
Feeding 13
Loading 29
O
P
Paper Out Override 67, 71
Roll Paper 99
Single Sheet 29, 31
Specifications
ML320 Turbo 88
ML321 Turbo 89
Static 85
Off-line, SEL key 18
Oki Data
Contact Information
e-mail 2
Packing for Shipment 24
Page Length 71
Bottom Feed 66
Rear Feed 66
Top Feed 67
Page Width 71
Bottom Feed 66
Rear Feed 66
Setting in the Printer Menu 67, 71
Top Feed 67
Latin America 95
mailing address 2
telephone 94, 95, 98, 112
Microline Commands 106, 107
Microline Emulation 33, 86
Service Centers 95, 115
Web Site 2, 113, 115
On-line, SEL key 18
Operating Systems 37
Operator Panel Function 85
Thickness 90
Types, and Printhead Gap 53
Weight 88, 89
Widths 88, 89
Setting in the Printer Menu
67, 71
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Paper Feed
Paper Separator 85
Parallel Interface 69
I-PRIME Signal 82
PARK Front Panel Key 18, 31
Parts, Replacement 98
Part Numbers 99
Print DEL code 68
PRINT, Menu Mode 61
Print Method 86
Print Mode 65, 71
Print Quality
Continuous to single-sheet feed 52
Cut Sheet Feeder (Option) 99
FF/LOAD key 18
LF key 18
PARK key 18
ASCII Test 36
QUIET key 18
Purchasing 98
Perforation, Skip over 66, 72
Pin 14 70
Pin 18 69, 71
Pitch, Character 65, 71
Platen Knob
Operation Tip 11
Part Number 100
Portugal 65, 70
Postnet 87
CHARACTER PITCH key 18
Font Sample Test 35
Front Panel key 18
Highest (NLQ) 58
Indicator Lights 17
key doesn't work 85
Low (HSD) 58
Roll Paper Stand (Option) 99
Single-sheet to continuous-feed 52
Switching feed paths 52
TEAR key 18
Paper Jams 85
ALARM glows, 15 cpi blinks 17
Continuous feed 85
Rear Feed 75
Rear Feed, repetitive 77
Single Sheet 79
Lowest (SSD) 58
Medium (UTL) 58
Near Letter Quality 86
PRINT QUALITYkey 18
Print Speed 13
Proportional Spacing 72
Selecting 58, 71
Power
Paper Lever 84
Connecting the printer to 28
Front Panel Light lit 17
Grounded Outlets 19, 120
Nothing happens when printer is
turned on 83
ALARM glows, 10 cpi blinks 17
REAR feed position (graphic) 29
Paper Out 85
Software commands 58
Paper Park 51
Labels 51
Power Rating 19, 120
Saving time with 9
Paper Path, Switching 52
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Print Registration 67, 71
Forms Tear-Off 46, 47, 48
Shift left 67
Printer
Dimensions 90
Humidity Specifications 90
Initialization 59
Printhead 86
Centering position 70, 84
Heat 120
Shift right 67
Life 87
Print Server Option 99
Print Size 86
Model Number 98
Parameters 9
New printhead 84
Part Number 100
Smallest 60
Standard 60
Parts and Accessories 98, 99
Printer vs. software settings 82
Reset 59
Resetting 18
Serial Number 14
Size 90
Temperature Specifications 90
Weight 90
Printer Control Codes 101
Printer Drivers
matching the emulation 83
Obtaining 37
Operating systems 37
Selecting 37
Printhead Gap 13
Definition 53
Expanded 54
Extra-thick continuous forms 53
Setting 53
Settings, and Media types 53
Printing
Double width and height 72
Embedded Commands 83
Italics 72
Print Speed 13, 86
High (HSD) 58
Highest (SSD) 58
Medium (UTIL) 58
Selecting 71
Slowest (NLQ) 58
Print Start Position
Reset to factory default position 45
Temporary adjustment 44
Top of Form 38, 44, 45
Print Suppress 68, 72
Problems
Files don't print correctly 82
Incorrect fonts print 37, 83
Printer doesn't print 83
Smeared print 84
Printer Parameters 61
Strange characters print 37
Strange symbols print 83
Streaked printing 84
Stopping 67, 72, 87
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R
Radio Interference Statement 122, 123
Rear Feed 88, 89, 90
Continuous Forms 15, 29
Form Tear-Off 66
Jams, Repetitive 77
Line Spacing 66
Productivity. See Money,
Saving; Time, Saving
Proof of Purchase 96
Ribbon Cartridge 99
Installing 25
Life 87
New Ribbon Cartridge 84
Part Number 100
Replacing 25, 73
Ribbon Shield 25, 84
Roll Paper Stand 99
Rolling ASCII Test 18
RS-232C Serial Interface 86
PROP
characters per inch (cpi) 60
Front Panel Light 17
Paper Jam 75
Proportional Spacing 60, 65, 72
Proprinter III Commands 104
Publisher (Language Set) 65
Pull Tractor 13, 53, 90, 99
Pull-Up Roller Assembly 100
Push Tractor 13, 53, 90, 99
Skip Over Perforation 66
Receive Buffer size 67, 72, 87
Registration, Print 67, 71
Regulatory Information
Canada 123
Europe 124
United States 122
Q
Reliability 13, 87
Replacement Parts 98, 99
Part Numbers 100
QUIET
Front Panel Key 18
Front Panel Light 17
Reset 68
Reset Code 82
Reset Inhibit 72, 82
the printer 59, 85
Resolution (Graphics) 87
Reverse
Movement through Menu 9
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S
Safety, General Information 120
Saving Money. See Money, Saving
Saving Time. See Time, Saving
Security
Service
ALARM flashing 84
Locating a service center 97
Canada 111
Shipping
Restraints 24
Saving the packing materials 24
SI 68, 72
Controlling access to the printer 11
SEL
Front Panel Key 18
Front Panel Light
Latin America 97
Single Sheet
United States 94, 96, 111
Machine Reliability 87
Mean Time Between Failures
(MTBF) 13, 87
Mean Time To Repair (MTTR) 87
Warranty 108, 110
Service and Support 91
Documentation 92
General Information 91
Internet Support 93
Purchase Location 92
Telephone Support 94
Service Centers
Authorized Service Centers
95, 111, 113, 115
Locating a service center 115
Oki Data 95, 115
Set, Menu Mode 61
Change from continuous forms 52
Change to continuous forms 52
Cut Sheet Feeder (Option) 99
Jams 79
Loading 31
Top Feed 16, 29
Flashes 17
Lit 17
Not Lit 17, 83
Self Tests 34
Size
Serial Interface Option 83, 99
Serial Number 14
Server
Double width and height 72
of printer 90
Skip Over Perforation 66
Software
Embedded commands 83
Matching drivers to emulations 83
Scalable Fonts 87
Software vs. printer settings 82
Solvents, cleaning 74
Spanish (Language) 65
Specifications 86
Print Server (Option) 99
SHIFT Front Panel Key 18
Spreadsheets, Character Pitch 60
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T
Take-up Knob (Ribbon Cartridge) 25
TEAR
SSD
Front Panel Light 17, 86, 87
Standard Character Set 65, 70
Static charges and paper 85
Stationery 31
Super Speed Draft 13, 58, 59, 70
Support 91
Documentation 92
General Information 91
Internet Support 12, 93
Purchase Location 92
Telephone Support 94
Swedish (Language) 65
Symbol Sets 65, 71
Top Feed 88, 89
Bottom Margin 67
Line Spacing 67
Pull Tractor 99
Single Sheet 16, 29
Top of Form 70
Decreasing the space 41, 43
Forms Tear-Off 39
Forms Tear-Off OFF 42
Forms Tear-Off ON 40
Increasing the space 41, 43
Operation Tip 10
Paper Shield 10, 38
Reset to factory default 45
Printer OFF 45
Front Panel key 18, 50
Forms Tear-Off 48
Forms Tear-Off OFF 50
Forms Tear-Off ON 50
TEAR feature 46
does not work
46, 47, 48, 49, 50
Telephone
Oki Data Support 94, 95, 98
Latin America 95
Temperature Specifications 90
Tests
ASCII Test 36
Font Sample Test 35
Thickness, Paper 90
Time Out 68, 72
Time, Saving 9
Printer ON 45
Setting 38
Standard Setting
31, 32, 38, 44, 45
Temporary adjustment 44
Tractor Covers 29
Transparencies 88, 89
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Troubleshooting
SEL
flashing 17
lit 17
not Lit 17
Self Tests 34
Smeared printing 84
Software settings vs. printer settings
58, 72
SSD won't work 70
Static charges 85
Strange characters print 37
Streaked printing 84
Turn on the printer, nothing happens
83
Uneven print registration in graphics
46, 47, 48
Narrow forms 84
New ribbon 84
Oki Data Suppport (Telephone)
94, 95, 98
Latin America 95
Oki Data Suppport (Web Site)
93, 95, 97, 114
Paper jams, continuous feed 85
Paper Out 85
Perforation skip over 72
POWER lit 17
PRINT QUALITYand CHARACTER
PITCH keys don't work
11, 71, 85
Print Quality Indicator Lights 17
Print Registration 67
Printer doesn't print 83
Printer Drivers, current version 37
Printhead Damage 70, 71
Printhead moves too much 84
QUIET lit 17
Aborting print jobs 67, 72, 87
ALARM flashing 17, 84
ALARM lit 17
ALARM lit, 10 cpi flashing 17, 84
ALARM lit, 15 cpi flashing 17, 85
ALARM lit, no other lights 17
Alignment problems 11
Can't load paper 85
Character Pitch Indicator Lights 17
Data loss 70, 71, 72
Embedded Printer Commands 83
Emulation 83
Extra paper movement 46, 47, 48
Files don't print correctly 82
Front Panel Keys 18
Front Panel keys won't work
11, 68, 85
Front Panel Lights 17
General Information 80
Internet Support 80
Weather conditions 85
Wrong fonts print 37, 83
Wrong printer driver 37
List of Problems 81
Locating a service center 97
Menu Setting changes are lost 64
User’s Guide: English
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U
W
Y
Uni-directional printing, graphics 67
United States
Wait Time 67, 72
Warranty
Y2K 121
Year 2000 121
Customer Support 112
Locating a service center 115
Service 94, 96, 111
Service Center (Oki Data) 95, 115
Warranty 108
Latin America 110
Proof of Purchase 96
United States and Canada 108
Web Site, Oki Data 2
Weight
Z
Zero character (slashed, unslashed)
65, 72
Unpacking your printer
List of contents 23
Paper 88, 89
Printer 90
UPC A 87
Width
UPC E 87
Character 71
USA 65, 70
UTIL (Front Panel Light) 17, 86, 87
Utility
Utility Mode Print Quality 58
Utility Mode Print Speed 13
Double width printing 72
Page (Bottom Feed) 66
Page (Rear Feed) 66
Page (Top Feed) 67
Paper 88, 89
Setting in the Printer Menu
67, 71
V
Printer 90
Volume
High-volume print quality 58
www.my.okidata.com 93, 114
www.okidata.com
93, 95, 97, 113, 114, 115
138
Microline 320/321 Turbo
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