MODEL 10000 PPG, ITEM #165967
Professional Portable Generator
M165967A
P r o v e n P e r f o r m a n c e
OWNER’S MANUAL
Any Questions, Comments, or Problems?
Call Customer Service at 1-800-270-0810
Hours: Monday - Friday 7:00 AM to 5:30 PM CST
Saturdays 7:30 AM to 11:30 AM CST
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SPECIFICATIONS
Item Number
Maximum Output
Continuous Output
Voltage
#165967
10000 Watts (W)
8500 Watts (W)
120/240 Volt (V)
Phase
Frequency
Single phase (4-wire)
56.5 - 63.3 Hertz (Hz)
Power Factor
Total Harmonic Distortion
Engine
1.0 p.f.
less than 5%
18 HP Honda
3390 - 3798 RPM
Engine Speed
Fuel Type
Fuel Capacity
Oil Capacity
Unleaded gasoline
10 gallons (38.0 L)
1.6 US quarts
Starting Method
Electric start/Recoil
120 V Receptacles
2 - 20 Amp (A) duplex (NEMA 5-20R)
30 Amp (A) locking receptacle (NEMA L5-30R)
30 Amp (A) locking receptacle (NEMA L14-30R)
50 Amp (A) straight blade (NEMA 14-50R)
40 Amp (A) thermal magnetic
30 Amp (A) thermal magnetic
30 Amp (A) thermal, push to reset
2 - 20 Amp (A) thermal, push to reset
12 VDC, 18 Amp-Hour (minimum)
Group Size U1-7
120/240 V Receptacle
Circuit Breakers
Battery
Dimensions
Length
Width
Height
Dry Weight
35.75” (90.8 cm)
24.25” (61.6 cm)
26.25” (66.7 cm)
320 lb. (136 kg)
2
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MACHINE COMPONENT IDENTIFICATION
Ref. Description
Ref. Description
1
2
Air Cleaner
11
12
13
14
15
16
17
18
10.0 Gallon Gas Tank
Grounding Screw
Circuit Breakers
Recoil
Muffler & Spark Arrestor
Oil Filter
Battery Box
Gas Line Valve
Generator Head
Gas Cap with Gauge
3
4
5
6
7
120/240V, 50A Receptacle
120/240V, 30A Locking Rec.
120V, 30A Locking Rec.
120V, 20A Duplex Rec.
Oil Drain Plug
8
9
Vibration Isolation Mount
10
Wheel Kit (#165919)
3
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GENERATOR FEATURES
Reference 13 - Muffler and Spark Arrestor.
Reference 14 - Oil Filter.
Reference 1 - Air Cleaner. Refer to your Honda
Engine Owner’s Manual for air cleaner care.
Reference 2 - Grounding Screw. Ground the
generator via the grounding screw, to a copper pipe or
rod that is driven into moist soil.
Reference 3 - Circuit Breakers. This portable
single phase generator has 1 - 40 amp (A) thermal
magnetic 2 pole breaker, 1 - 30 amp (A) thermal
magnetic 2 pole breaker 1 - 30 amp (A) push to reset
circuit breaker, and 2 - 20 amp (A) push to reset circuit
breakers. Circuit breakers protect against electrical
overloads.
Reference 15 - Battery Box. Warning: Always
wear safety glasses when working on or near the
battery. The battery box provides protection for the
battery and will accept the standard lawn tractor size
battery (Group U1-7). The engine requires a 12 volts
dc battery, with a minimum rating of 18 Amp-Hours.
When installing the battery, always connect the red
colored (“positive” or “+”) cable first. When
disconnecting the battery, always remove the black
colored (“negative” or “-”) cable first.
WARNING Sulfuric acid is a corrosive
poison. Avoid contact with skin, eyes or clothing.
Always wear safety glasses.
Reference 16 - Gas Line Valve. The generator
tank has an ON-OFF valve mounted underneath the
Reference 4 - 120/240V
Receptacle. This
receptacle is a 120/240V 50A NEMA 14-50R
receptacle. This receptacle accepts a NEMA 14-50P
plug. Use this receptacle if installing a transfer switch.
Reference 5 - 120/240V Locking Receptacle.
This Locking is a 120/240V 30A NEMA L14-30R
receptacle. This receptacle accepts a NEMA L14-30P
plug.
Reference 6 - 120V Locking Receptacle. This
locking receptacle is a 120V 30A NEMA L5-30R
receptacle. This receptacle accepts a NEMA L5-30P
plug.
Reference 7 - 120V Receptacle. The generator
has a control panel with two duplex (two receptacles in
a common housing) receptacles. Each duplex is a 120
volt (V) 20 amp (A) straight blade receptacle, National
Electrical Manufacturer’s Association (NEMA) number
5-20R. This receptacle accepts NEMA plug numbers
5-15P and 5-20P. Each duplex is capable of drawing
20A at 120V.
tank.
Always keep this valve closed when the
generator is not in use.
Reference 17 - Generator Head. The electricity
producing part of the generator.
Reference 18 - Gas Cap with Gauge. The gas
cap is extra large, creating a large hole for refilling and
a comfortable grip. You can always monitor the fuel
level without removing the cap by using the fuel level
indicator built into the gas cap.
Low Oil Shutdown.
The Honda engine is
protected against damage resulting from low engine
oil. Always check your oil level daily.
ALWAYS use grounded male plugs. The neutral
line of the generator is mechanically grounded to the
frame. Matching NEMA male plugs must always be
used.
WARNINGContact a licensed electrician
to wire electrical plugs and/or cordsets. Improper
wiring could result in a fire or electrical shock.
Reference 8 - Oil Drain Plug. Refer to your
Vanguard
engine
manual
for
oil
change
recommendations.
Reference 9 - Vibration Isolation Mounts. The
engine and generator head are mounted on rubber
cylinders that absorb most of the engine vibration.
This feature eliminates the tendency of the machine to
“walk” which is common in engine powered equipment.
Reference 10 - Wheel Kit. Heavy duty wheel kit
(Item # 165919).
Reference 11 - 10.0 Gallon Gas Tank. Large
tank allows for extended run capabilities. Always
allow room for gasoline expansion by not filling the gas
tank completely
Reference 12 - Recoil. Optional starting method.
Grasp firmly when starting engine.
4
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INTRODUCTION
ALWAYS use electrical cords that are in good
condition. Worn, bare, frayed or otherwise damaged
cords can cause electric shock.
Before starting your generator, thoroughly study
the instructions and cautions in this manual to assure
you are fully acquainted with the operation of all
components of this generator. Proper preparation,
operation and maintenance will result in operator
safety, best performance and long life of the generator.
For detailed engine operation and maintenance always
refer to the Vanguard engine owner’s manual
furnished with the generator (Briggs and Stratton refer
to the 18 HP engine as a 350447).
NorthStar is constantly improving its products.
The specifications outlined herein are subject to
change without prior notice or obligation.
purchaser and/or user assumes liability of any
modification and/or alterations on this equipment from
original design and manufacture.
Before using, the user shall determine the
suitability of this product for its intended use and
assumes liability therein.
NEVER operate the generator, or handle any
electrical equipment while standing in water, while
barefoot, while hands are wet or while in the rain or
snow. Electric shock may result.
ALWAYS use a ground fault circuit interrupter
(GFCI) in damp or highly electrical conductive areas
and on construction job-sites to prevent electric shock.
ALWAYS remove the spark plug or spark plug
wire before working on the engine or generator, to
prevent accidental starting.
The
ALWAYS provide adequate ventilation. Do not
operate generator in any enclosed or narrow space.
Engines consume oxygen and give off deadly carbon
monoxide poisonous gas. Improper ventilation will
cause damage to generator and possible injury to
people.
ANSI SAFETY DEFINITIONS
NEVER touch hot muffler, hot exhaust manifold or
DANGER indicates an imminently hazardous
situation which, if not avoided, will result in death or
serious injury. This signal word is to be limited to the
most extreme situations.
engine cooling fins.
ALWAYS remove all oil or gasoline deposits and
accumulated dirt from generator and immediate area.
Keep generator head and engine clean.
WARNING indicates a potentially hazardous
situation which, if not avoided, could result in a
death or seri ous i nj ury.
NEVER operate the generator under the following
conditions:
A. Excessive change in engine speed, slow or
fast.
B. Overheating in load connecting devices.
C. Sparking or arcs from generator.
D. Loss of electrical output.
E. Damaged receptacles.
CAUTION indicates a potentially hazardous
situation, which if not avoided, may result in minor or
moderate injury. It may also be used to alert against
unsafe practices.
F. Engine misfire.
G. Excessive vibration.
H. Enclosed compartments, or confined areas.
I. Flame or smoke.
RULES FOR SAFE OPERATIONS
Safety precautions are essential when operating
this generator. Respectful and cautious operation will
considerably lessen the possibilities of a personal
injury. This manual will warn of specific personal injury
potential, and these will be designated by the symbol:
J. Rain, snow or wet conditions.
K. Operator non-attendance.
WARNING Check fuel system on a
regular basis. Look for signs of leaks, deterioration,
chafed or spongy fuel hose, loose or missing fuel hose
clamps, damaged fuel tank or a defective fuel shut-off
valve. Correct any defects before operation.
WARNING This generator is equipped
WARNING Keep fire extinguisher close
to your generator and be familiar with how to use it.
Consult your local fire department for correct
extinguisher type.
with a grounding screw, located on the generator head
for your protection. Always complete the grounding
path from the generator to a copper pipe/rod that is
driven into moist earth, to prevent electrical shock.
5
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INSTALLATION
tools, a capacity of up to the generator full rated
wattage output can be used.
OUTDOORS:
Choose a location where the
generator will not be exposed to rain, snow or direct
sunlight. Position the generator on secure, level
ground so it will not tip or slide down a hill. Place the
generator so that the exhaust fumes will not be
directed towards people.
When connecting a resistive-inductive load such
as a fluorescent or mercury light, transformers or
inductive coils, a capacity of up to 0.6 times the
generator’s full rated output can be used.
Always allow the generator to reach operating
speed before a load is applied.
The installation site must be free from water,
moisture, or dust. All electrical components should be
protected from excessive moisture or the insulation
system will deteriorate and result in grounding or
shorting out the generating system.
Foreign matters, such as dust, dirt, sand, lint, or
abrasive materials can cause damage to the generator
head and engine if allowed into its cooling system.
NEVER install your generator inside confined
areas. Inside installation can cause health hazards or
death.
STARTING ELECTRIC MOTORS
Electric motors require much more current (amps)
to start than to run. Some motors, particularly low cost
split-phase motors, are very hard to start and require 5
to 7 times more current to start than to run. Capacitor
motors are easier to start and usually require 2 to 4
times as much current to start as to run. Repulsion
Induction motors are the easiest to start and require
1.5 to 2.5 times as much to start as to run.
Most fractional motors take about the same
amount of current to run them whether they are of
Repulsion-Induction (RI), Capacitor (Cap), or Split-
Phase (SP) type. The following chart shows the
approximate current required to start and run various
types and sizes of 120 volt 60 cycle electric motors
under various conditions.
DANGER Remember, exhaust fumes are
deadly carbon monoxide gas, and must be vented to
the outside where there are no people. Cooling air of
sufficient amounts must be allowed to flow in and
exhausted out to ensure proper cooling of the engine
and generator head.
Starting Amps
RI type Cap type SP type
120V, 60 Hz Motors
Hp motor Running
Watts
LOAD APPLICATION
It is important to determine the total electrical load
before it is connected to the generator. The two major
factors in determining the life of a generator head are:
heat build up, caused by overloading the generator;
and corrosive contaminants that attack the wiring
insulation. If the generator is overloaded, the wires
become excessively hot and cause the insulation to
break down, reducing its ability to resist corrosive
contaminants. Over time the effectiveness of the
insulation is eliminated and a dead short can result.
Always compare the generator nameplate data
with that of the equipment to be used to ensure that
watts, volts, amperage, and frequency requirements
are suitable for operating equipment. The wattage
listed on the equipment nameplate is its rated output.
However, some equipment may require three to ten
times more wattage than its rating on the nameplate,
as the wattage is influenced by the equipment
efficiency, power factor and starting system. NOTE: If
wattage is not given on equipment nameplate,
approximate wattage may be determined by
1/6
1/4
1/3
1/2
1
1 1/2
2
3
525
700
875
1175
1925
2400
2900
4075
6750
7-11
9-15
9-18
12-23
14-29
20-40
32-64
40-80
48-96
68-136
112-224
16-22
22-32
26-35
NA
NA
NA
NA
NA
NA
11-18
15-25
24-40
30-50
36-60
51-85
84-140
5
The figures given above are for an average load
such as a blower or fan. If the electric motor is
connected to a hard starting load, such as an air
compressor, it will require more starting current. If it is
connected to a light load, such as a power saw, it will
require less starting current. The exact requirement
will also vary with the brand or design of the motor.
Generators respond to severe overloading
differently than the power line. When overloaded, the
engine is not able to supply enough power to bring the
electric motor up to operating speed. The generator
responds to the high initial starting current, but the
engine speed drops sharply. The overload may stall
the engine. If allowed to operate at very low speeds,
the electric motor starting winding will burn out in a
short time. The generator head winding might also be
damaged.
multiplying
amperage.
nameplate voltage by nameplate
VOLTS X AMPS = WATTS
Example: 120V X 5A
= 600W
When connecting a resistive load such as
incandescent lights, heaters or common electric power
6
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Load Requirements, continued
Impact Wrench
Jet Pump
Lawn Mower
Light Bulb
Running the generator under these conditions may
result in damage to the generator stator as well as the
motor windings. Because the heavy surge of current
is required for only an instant, the generator will not be
damaged if it can bring the motor up to speed in a few
500
800
1200
100
700
1100 (a)
300
400
225
150
4500
600 (a)
150
200
600 (b)
200
2800 (a)
2000 (a)
1500 (a)
2000 (a)
500
1000
250
70
3000
500
Microwave Oven
Milk Cooler
seconds.
If difficulties in starting a motor are
experienced, turn off all other electrical loads and if
possible reduce the load on the electric motor.
Oil Burner on Furnace
Oil Fired Space Htr (140,000 Btu)
Oil Fired Space Htr (85,000 Btu)
Oil Fired Space Htr (30,000 Btu)
Oven
Paint Sprayer, Airless (1/3 HP)
Paint Sprayer, Airless (handheld)
Radio
Refrigerator
Slow Cooker
Submersible Pump (1-1/2 HP)
Submersible Pump (1 HP)
Submersible Pump (1/2 HP)
Table Saw (10”)
EXTENSION CORDS
When electric power is to be provided to various
loads at some distance from the generator, extension
cords can be used. These cords should be sized to
allow for distance in length and amperage so that the
voltage drop between the set and point of use is held
to a minimum.
Current/Power Maximum Extension Cord Length
Amps
Load
#10
#12
#14
#16
Television
Toaster
Vacuum cleaner
VCR
Water Heater
at
240V
(watts)
Ga.
Cord
Ga.
Cord
Ga.
Cord
Ga.
Cord
10
20
30
40
50
2400
4800
7200
9600
12000
250’
125’
60’
30’
15’
150’
75’
35’
15’
*
100’
50’
25’
10’
*
75’
25’
10’
*
Weed Trimmer
*
(a) Hard-starting motors require 3 to 5 times the
rated running watts.
(b) These loads may require up to 15 minutes to
restart due to their normal build up of compressor
head pressure.
*Not recommended
CAUTION: Equipment damage may result from
the low voltage caused by using an extension cord
wi th a sm all wi re si ze.
NOTE: For extremely hard to start loads such as
air conditioners and air compressors, consult the
equipment dealer to determine the maximum wattage.
For Determining Generator Load Requirements
Device
Running Watts
1700 (a)
500
Air Conditioner (12,000 Btu)
Battery Charger (20 Amp)
Belt Sander (3”)
Chain Saw
PRE-START PREPARATIONS
1000
1200
Your generator has been thoroughly tested prior to
shipment from the factory. A factory test report has
been included with this manual. However, damage
can occur during shipping, so be sure to check for
damaged parts or loose or missing nuts and bolts. If
the aforementioned problems occur, call Customer
Service at 1-800-270-0810.
Circular Saw (6-1/2”)
Coffee Maker
900
1000
Compressor (1 HP)
Compressor (3/4 HP)
Compressor (1/2 HP)
Curling Iron
2000 (a)
1800 (a)
1400 (a)
700
Dishwasher
1200
Edge Trimmer
500
1200
1500
1250
1200 (a)
800 (b)
1200
1100
875
500
250
450
150
GROUNDING - All units must be grounded. Drive
a 3/4” or 1” copper pipe or rod into the ground close to
the machine. The pipe/rod must penetrate moist earth.
Connect an approved ground clamp to the pipe. Run
a 10 Ga. wire from the clamp to the generator
grounding screw located on the generator head. Do
not connect to a water pipe or a ground used by a
radio system.
Electric Nail Gun
Electric Range (one element)
Electric Skillet
Furnace Fan (1/3 HP)
Freezer
Hair Dryer
Hand Drill (1”)
Hand Drill (1/2”)
Hand Drill (3/8”)
Hand Drill (1/4”)
Hedge Trimmer
Home Computer
CAUTION: The engine has been shipped without
oil. Fill the crankcase with oil before trying to start.
Low oil shutdown prevents your generator from
starting without sufficient oil.
7
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OPERATING SPEED
STARTING - MANUAL
The generator must be run at the correct speed in
order to produce the proper electrical voltage and
frequency. The speed of the engine was carefully
adjusted at the factory so that the generator produces
the proper voltage and frequency.
The output voltage should be checked to ensure
the generator is working properly before connecting a
load to the generator. Failure to do so could result in
damage to equipment plugged into the unit and
possible injury to the individual.
All engines have a tendency to slow down when a
load is applied. When the electrical load is connected
to the generator, the engine is more heavily loaded,
and as a result the speed drops slightly. This slight
decrease in speed, together with the voltage drop
within the generator itself, results in a slightly lower
voltage when the generator is loaded to its full capacity
than when it is running with no load. The slight
variation has no appreciable effect in the operation of
motors, lights and most appliances. Electronic
equipment and clocks will be affected if correct RPM is
not maintained. See Load vs. Output chart.
1. Disconnect all loads to generator.
2. Turn gas line valve to ON position.
3. Turn key to the ON position.
4. For cold engine, move choke lever to full choke
position, for warm engine, move choke lever to half
choke or to RUN position.
5. Firmly grasp recoil handle and pull.
6. When engine starts, move choke lever to RUN
position.
7. Loads may now be connected to generator.
STARTING - ELECTRIC
1. Disconnect all loads to generator.
2. Turn gas line valve to ON position.
3. For cold engine, move choke lever to full choke
position, for warm engine, move choke lever to half
choke or to RUN position.
4. Turn key to start position.
5. When engine starts, move choke lever to RUN
position.
6. Loads may now be connected to generator.
Load
Output
Frequency
Percent of
Generator
Output
Speed
(RPM)
Generator
Voltage at 120V
Receptacle
STOPPING
(Hz)
1. Disconnect all loads to generator.
2. Turn engine key switch to OFF position.
3. Turn gas line valve to OFF position.
0 %
50 %
100 %
3750
3600
3540
62.5
60.0
59.0
129V
120V
112V
Output voltage should be checked periodically to
ensure continued proper operation of the generating
plant and appliances. It can be checked with a
portable meter. Frequency can be checked by using
an electric clock with a sweep second hand. Timed
against a wristwatch or a stopwatch, the clock should
be correct within +/- 2 seconds per minute. All speed
setting adjustments should be done by a qualified
technician.
ENGINE CARE
Refer to your Engine Owner’s Manual for proper
care and maintenance.
NOTE: When changing the oil on a hot engine, the
oil might overshoot the oil drain hole on the generator
base. Use a deflector (piece of cardboard or paper) to
direct the oil down the hole.
BEFORE STARTING
1. Make sure the generator is positioned on firm
l evel surface.
2. Check the crankcase for oil and maintain at a
proper level.
3. Check fuel level and fill tank 7/8 full with fresh
unleaded automotive gasoline. Never fill fuel tank
completely to the top. Always wipe up and remove
any spilled gasoline.
4. Make sure that the exhaust fumes are directed
away from people.
8
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GENERATOR CARE
The generator head is a two pole, 3600 RPM, 60
Hz, brushless, revolving field and synchronous type
with one sealed radial roller bearing. The rotor of the
generator head is directly connected to the engine
crankshaft and the stator is rigidly coupled to the
engine casting via the generator head casting.
Exercising the Generator - The generator
should be operated every four weeks. Warm the
unit up by starting the engine and letting it run for 10 to
15 minutes. This will dry out any moisture that has
accumulated in the windings. If left, this moisture can
cause corrosion in the winding. Frequent operation of
the engine/generator will also ensure that the set is
operating properly should it be needed in an
emergency.
Generator Maintenance - The generator head is
brushless and maintenance free. Any major generator
service, including the installation or replacement of
parts, should be performed by a qualified electrical
service technician.
USE ONLY FACTORY
APPROVED REPAIR PARTS. Obtain factory parts
from Customer Service at 1-800-270-0810.
A. Bearing - The bearing used in these generators
is a heavy duty sealed roller bearing. They require no
maintenance or lubrication.
B. Receptacles - Quality receptacles have been
utilized. If a receptacle should become cracked or
otherwise damaged, replace it. Using cracked or
damaged receptacles can be both dangerous to the
operator and destructive to the equipment.
WARNING, Stand-by Operation
If your generator is to be used as a standby
electric power source in case of utility failure, it must
be installed by a registered and licensed electrician
and in compliance with all applicable state and local
electrical codes. Also, local Fire Departments must be
consulted concerning proper and safe handling
procedures for gasoline. NEVER connect any
generator to any existing electrical system without an
isolating, UL approved transfer switch installed by a
licensed electrician.
9
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TROUBLESHOOTING
Problem
Possible Causes
Possible Remedies
Engine will not start.
a) Low oil level.
b) Fouled spark plug.
c) Out of fuel.
a) Fill crankcase to proper oil level.
b) Clean or replace spark plug.
c) Fill fuel tank.
d) Stop switch in OFF position.
a) Engine speed too slow.
d) Place switch in ON position.
a) Bring generator to a qualified
technician for adjustment.
Voltage too low.
b) Generator is overloaded.
b) Reduce the load. (See Load
Application section of this manual.)
a) Disconnect load.
Circuit breaker trips.
Voltage too high.
a) Defective load connected to generator.
b) Defective receptacle.
b) Replace receptacle.
c) Generator overloaded.
c) Reduce the load. (See Load
Application section of this manual.)
a) Bring generator to a qualified
technician for adjustment.
a) Engine speed too high.
Generator overheating. a) Generator is overloaded.
b) Insufficient ventilation.
a) Reduce the load. (See Load
Application section of this manual.)
b) Make sure there is at least 3 feet of
clearance on all sides of generator.
a) Disconnect load.
No output voltage.
a) Defective load connected to generator.
b) Broken or loose wire.
b) Bring generator to a qualified
technician for repair.
c) Defective receptacle.
d) Defective stator.
c) Replace receptacle.
d) Bring generator to a qualified
technician for repair.
e) Bring generator to a qualified
technician for repair.
e) Defective rotor.
f) Defective capacitor.
a) Generator is overloaded.
f) Bring generator to a qualified
technician for repair.
a) Reduce the load. (See Load
Application section of this manual.)
b) Clean or replace air filter.
a) Fill fuel tank.
Engine lacks power.
b) Dirty air filter.
a) Out of fuel.
b) Low oil level.
Engine shuts down
during operation.
b) Fill crankcase to proper oil level.
10
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