Nortel Networks Network Card NN44200 300 User Manual
Nortel CallPilot  
1002rp Server Hardware  
Installation  
ATTENTION  
Clicking on a PDF hyperlink takes you to the appropriate page. If necessary,  
scroll up or down the page to see the beginning of the referenced section.  
NN44200-300  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
RADISYS is a trademark of Radisys Corporation.  
SLR4, SLR5, and TANDBERG are trademarks of Tandberg Data ASA.  
SYBASE is a trademark of Sybase, Inc.  
TEAC is a trademark of TEAC Corporation  
US ROBOTICS, the US ROBOTICS logo, and SPORTSTER are trademarks of US Robotics.  
WINZIP is a trademark of Nico Mark Computing, Inc.  
XEON is a trademark of Intel, Inc.  
All other trademarks and registered trademarks are the property of their respective owners.  
Information for Japan  
Japan Denan statement  
The following applies to server models 1005r, 703t, and 1002rp:  
Japan VCCI statement  
The following applies to server models 1005r, 703t, 201i, and 1002rp:  
This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information  
Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may occur, in  
which case, the user may be required to take corrective action.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
5
Publication History  
February 2007  
CallPilot 5.0, Standard 01.01 of , 1002rp Server Hardware Installation is  
issued for general release  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
6
Publication History  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
7
Contents  
Chapter 1 How to get help  
9
Chapter 2 1002rp server description  
Server features 11  
11  
Slot assignments 15  
Reference Documents 15  
Network connectivity 18  
Supported peripheral devices 21  
Chapter 3 Preparing for installation  
23  
33  
Installation overview 23  
Unpacking the 1002rp server 26  
Removing the front bezel and server cover 27  
Inspecting the server interior 29  
Chapter 4 Power supply installation  
Safety precautions 33  
Installing the second power supply module (AC or DC) 34  
DC wire gauge tables 36  
DC rack cabling 37  
About the power distribution unit 40  
Bringing power and ground into the PDU 42  
Chapter 5 Installing the server and connecting the peripheral  
devices  
Installing the server 43  
43  
Preparing the modem 44  
Connecting peripherals to the server 47  
Connecting the server to the ELAN subnet 49  
Connecting the server to the Nortel server subnet (optional) 51  
Installing the Nortel software feature dongle 52  
Connecting the server to power 53  
Appendix A EMC emission level protection for the 1002rp  
Server  
57  
59  
Index  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
8
Contents  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
9
Chapter 1  
How to get help  
This section explains how to get help for Nortel products and services.  
Getting help from the Nortel Web site  
The best way to get technical support for Nortel products is from the Nortel  
Technical Support Web site:  
http://www.nortel.com/support  
This site provides quick access to software, documentation, bulletins, and  
tools to address issues with Nortel products. More specifically, the site  
enables you to:  
•
•
download software, documentation, and product bulletins  
search the Technical Support Web site and the Nortel Knowledge Base  
for answers to technical issues  
•
•
sign up for automatic notification of new software and documentation  
for Nortel equipment  
open and manage technical support cases  
Getting help over the phone from a Nortel Solutions Center  
If you don’t find the information you require on the Nortel Technical Support  
Web site, and have a Nortel support contract, you can also get help over the  
phone from a Nortel Solutions Center.  
In North America, call 1-800-4NORTEL (1-800-466-7835).  
Outside North America, go to the following Web site to obtain the phone  
number for your region:  
http://www.nortel.com/callus  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
10 Chapter 1 How to get help  
Getting help from a specialist by using an Express Routing Code  
To access some Nortel Technical Solutions Centers, you can use an Express  
Routing Code (ERC) to quickly route your call to a specialist in your Nortel  
product or service. To locate the ERC for your product or service, go to:  
http://www.nortel.com/erc  
Getting help through a Nortel distributor or reseller  
If you purchased a service contract for your Nortel product from a distributor  
or authorized reseller, contact the technical support staff for that distributor  
or reseller.  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
11  
Chapter 2  
1002rp server description  
In this chapter  
"Server features" (page 11)  
"Slot assignments" (page 15)  
"Network connectivity" (page 18)  
"Network connectivity" (page 18)  
"Supported peripheral devices" (page 21)  
Reference documents  
Server features  
Introduction  
This section provides a general overview of the 1002rp server.  
Server dimensions and weight  
Height  
320 mm (12.5 in.)  
483 mm (19 in.)  
Width  
Depth (distance from front to back)  
•
•
without front bezel  
with front bezel  
495 mm (19.5 in.)  
533 mm (21 in.)  
Weight of fully loaded system  
45.5 kg (100 lb)  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
12 Chapter 2 1002rp server description  
Environmental specifications  
Environmental condition  
Specification  
Operating temperature  
10 C to 35 C (50 F to 95 F) Maximum  
rate of change must not exceed 10 C  
(50 F) per hour.  
Non-operating (storage) temperature  
-40 C to 70 C (-40 F to 158 F)  
95%, non-condensing at 30 C (86 F)  
1829 m (6000 ft)  
Non-operating humidity  
Altitude  
Electrostatic discharge  
Acoustic noise  
15 kV or more  
50 dBA in a typical office ambient  
temperature (18 C to 25 C [64.4 F to  
77 F])  
Operating shock  
Handling drop  
No errors with a half sine wave shock  
of 2G (with 1 millisecond duration)  
Operational after a free fall from 450  
mm to 600 mm (18 in. to 24 in.)  
(depending on weight)  
Front panel features (front view without the front bezel)  
The front view of the 1002rp server chassis shows redundant dual fans to  
the left and the right of the status panel. The left drive bay holds six SCSI  
hard drives with hot-pluggable carriers. The media drive bay, located to the  
right, houses the CD-ROM, tape drive, and floppy disk drive.  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Server features 13  
Alarm board  
The alarm board is located under the baseboard. It connects to the status  
display panel on the front.  
Rear panel diagram  
The following diagram shows the slot locations in the rear panel, and the  
power switch and power input for an AC server. The rest of the diagram  
is the same for AC or DC servers.  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
14 Chapter 2 1002rp server description  
Overhead view of empty server showing PCI and ISA connectors  
The following diagram shows the location of the PCI, SBC, and ISA  
connectors inside the server. The view in the diagram is from the rear of the  
server. For slot assignments, see "Slot assignments" (page 15). You must  
be able to identify slot locations for later steps in the CallPilot installation.  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Slot assignments 15  
Slot assignments  
Introduction  
The slot assignment tables show the following:  
•
•
•
the physical location of boards inside the server, relative to other boards  
the order in which boards are installed (for example, board #1, 2, 3)  
how the boards are represented in some CallPilot Manager applications  
(such as the Maintenance Administration page)  
•
the maximum capacity for each switch connectivity  
Note: Your server can vary depending on what was ordered from  
Nortel. Therefore, your server may not have all of the slots populated.  
Reference Documents  
For a list of all CallPilot documents, see the following CallPilot Customer  
Documentation Map.  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
16 Chapter 2 1002rp server description  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
Slot assignments 17  
Slot definition and slot numbering  
In these tables, the term slot refers to the available slot openings in the  
chassis, not the PCI or ISA connectors inside the server.  
Look at the server from the rear (see "Rear panel diagram" (page 13)). The  
slots are numbered from right to left, 1 to 20. Now, look at the server from  
the front. The slots are numbered from left to right.  
Note: For Meridian 1 and Communication Server 1000, the first  
MPB16-4 board must be installed in slot 11. You can install up to a  
maximum of two MPB16-4 boards.  
1002rp slot assignments  
Meridian 1*/  
Communication  
Server*  
Slot  
number  
CallPilot-assigned  
board labela  
1000  
T1/SMDI  
Not used  
Not used  
Not used  
Not used  
Not used  
Not used  
Slot 1  
Slot 2  
Slot 3  
Slot 4  
Slot 5  
Slot 6  
Slot 7  
BRD01  
BRD02  
BRD03  
BRD04  
BRD05  
BRD06  
BRD07  
Not used  
Not used  
Not used  
Not used  
Not used  
Not used  
Reserved for COM2  
I/O bracket  
Reserved for COM2  
I/O bracket  
Slot 8b  
BRD08  
BRD09  
Single board  
computer  
Single board  
computer  
Slot 9 (PCI Slot 1)  
Reserved for COM1  
and parallel port I/O  
bracket  
Reserved for COM1  
and parallel port I/O  
bracket  
Slot 10 (PCI Slot 2)  
Slot 11 (PCI Slot 3)  
BRD10  
BRD11  
PCI RAID controller  
PCI RAID controller  
MPB96 board #1  
MPB16-4 #1 or  
MPB96 #1  
Slot 12 (PCI Slot 4)  
BRD12  
MPB16-4 #2  
(optional)  
D/480JCT-2T1  
a. On some CallPilot Manager screens, the CallPilot-assigned board label is displayed. This label  
corresponds to the slot number. For example, BRD12 refers to the board in slot 12.  
b. The SBC card includes two onboard NICs (for connection to the ELAN subnet, and the Nortel  
server subnet) and an onboard video card. The NIC and monitor connectors are on the SBC  
faceplate.  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
18 Chapter 2 1002rp server description  
Meridian 1*/  
Communication  
Server*  
Slot  
number  
CallPilot-assigned  
board labela  
1000  
T1/SMDI  
Slot 13 (PCI Slot 5)  
Slot 14 (PCI Slot 6)  
BRD13  
MPB16-4 #2  
(optional)  
D/480JCT-2T1  
BRD14  
MPB16-4 #2  
(optional) or MPB96  
#2 (optional)  
MPB96 board #2  
(optional)  
Slot 15 (PCI Slot 7)  
Slot 16 (PCI Slot 8)  
Slot 17 (PCI Slot 9)  
BRD15  
BRD16  
BRD17  
MPB16-4 #2  
(optional)  
D/480JCT-2T1  
(optional)  
MPB16-4 #2  
(optional)  
D/480JCT-2T1  
(optional)  
MPB16-4 #2  
MPB96 #3 (optional)  
(optional) or MPB96  
#3 (optional)  
Slot 18 (PCI Slot  
10)  
BRD18  
BRD19  
BRD20  
MPB16-4 #2  
(optional)  
Not used  
Not used  
Not used  
Slot 19 (PCI Slot  
11)  
Not used  
Slot 20 (PCI Slot  
12)  
Not used  
a. On some CallPilot Manager screens, the CallPilot-assigned board label is displayed. This label  
corresponds to the slot number. For example, BRD12 refers to the board in slot 12.  
b. The SBC card includes two onboard NICs (for connection to the ELAN subnet, and the Nortel  
server subnet) and an onboard video card. The NIC and monitor connectors are on the SBC  
faceplate.  
Network connectivity  
Introduction  
This section describes how the 1002rp server can be integrated into your  
network. The integration depends on the type of switch you are using.  
ATTENTION  
To secure the CallPilot server from unauthorized access, ensure that the CallPilot  
network is inside your organization’s firewall.  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Network connectivity 19  
Sample network setup: Meridian 1  
The following diagram shows a CallPilot server sample network setup with a  
Meridian 1 switch. The Meridian 1 switch can be one of the following:  
•
•
•
•
Option 11C or Option 11C Mini  
Option 51C  
Option 61C  
Options 81 and 81C  
Sample network setup: Communication Server 1000  
The following diagram shows a CallPilot server network setup with a  
Communication Server 1000 system.  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
20 Chapter 2 1002rp server description  
Switch connectivity  
For more details about how the 1002rp server and switch connection  
is established, refer to the Installation and Configuration Task List  
(NN44200-306).  
CallPilot ELAN subnet and Nortel server subnet setup  
The 1002rp server provides 10/100Base-T Ethernet connectivity through  
NICs installed in the server. See "Slot assignments" (page 15) for details  
on the location of NICs. The function of the NIC varies based on switch  
connectivity, as described below:  
Meridian 1 or Communication Server 1000 systems  
•
One NIC provides connectivity to the ELAN subnet.  
For information about the purpose and requirements of the ELAN, see  
the Planning and Engineering Guide (NN44200-200).  
•
A second NIC is optional.  
This optional NIC is required only for Meridian 1 or Communication  
Server 1000 systems that require a connection to the Nortel server  
subnet (in addition to the ELAN subnet connection). The Nortel server  
subnet provides data connectivity between desktop and Web messaging  
clients, Web-enabled administrative PCs, and the CallPilot server.  
Network requirements  
Appropriate networking equipment must be available for both the Nortel  
server subnet and ELAN subnet.  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Supported peripheral devices 21  
The Nortel server subnet and ELAN subnet must be properly configured  
for correct CallPilot operation. To ensure correct configuration, Nortel  
recommends that you consult a network specialist.  
Remote access connectivity  
The RS-232 COM1 connector on the rear of the 1002rp server provides  
the connection to an external modem. The modem allows administrators  
and technical support personnel to administer the 1002rp server from a  
remote location.  
pcAnywhere is used to establish the remote access connection to the server.  
Supported peripheral devices  
Introduction  
This section identifies external devices that are supported by the 1002rp  
server.  
Device  
Description  
Modem  
A 56-Kbit/s external modem (NTRH9078) provides remote access  
to the 1002rp server. The modem connects to the RS-232 COM1  
connector on the rear of the server.  
Since the modem is an external device, it requires its own AC power  
source referenced to the same ground as the 1002rp server and the  
switch to which it is connected.  
Ethernet hub or switch  
A 10Base-T Ethernet hub or switch provides the ELAN subnet  
connection between the 1002rp server and the Meridian 1 switch  
or Communication Server 1000 system. The customer can  
supply an ethernet hub or switch from third-party vendors or from  
Nortel.  
Since the ethernet hub or switch is an external device, it requires  
an AC power source.  
ATTENTION  
To comply with EMC radiation requirements, a Class A hub  
must be located 10 m (33 ft) away from the 1002rp server.  
Shielded Ethernet cables must be used.  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
22 Chapter 2 1002rp server description  
Device  
Description  
•
15-in. monitor: NTRH9011 or N0038380 LCD monitor.  
Monitor, keyboard, and  
mouse  
Since the monitor is an external device, it requires its own AC  
power source.  
•
•
Keyboard: NTRH9013  
Mouse: NTRH9014  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
23  
Chapter 3  
Preparing for installation  
In this chapter  
"Installation overview" (page 23)  
"Unpacking the 1002rp server" (page 26)  
"Removing the front bezel and server cover" (page 27)  
"Inspecting the server interior" (page 29)  
Installation overview  
Introduction  
This section provides an overview of the steps required to install the 1002rp  
server and peripheral devices.  
Installation checklist  
The following checklist identifies the tasks that must be performed when  
installing the CallPilot server. For detailed instructions, see "Installing the  
server" (page 43) When you are finished with the installation, continue with  
the Installation and Configuration Task List (NN44200-306).  
Description  
Step  
Check  
1
Ensure that you have reviewed the "Installing the CallPilot server" section in  
the Installation and Configuration Task List (NN44200-306), and completed  
stage 1 of the "Installation checklist."  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
24 Chapter 3 Preparing for installation  
Description  
Step  
Check  
2
Unpack the server, and ensure you have all the items you need (see  
"Unpacking the 1002rp server" (page 26)).  
Complete the following checklists that are provided in the Installation and  
Configuration Task List (NN44200-306):  
•
•
"CallPilot software media and documentation checklist"  
"CallPilot server hardware checklist"  
3
Remove the front bezel and server cover, and inspect the interior (see pages  
"Removing the front bezel and server cover" (page 27) and "Inspecting the  
server interior" (page 29)).  
4
5
Replace the server cover.  
Install the power supply modules in the server (see "Installing the second  
power supply module (AC or DC)" (page 34)).  
6
7
For a DC-powered server, set up the DC power source (see "DC wire gauge  
tables" (page 36)).  
Place the 1002rp server in the chosen location (see "Installing the server"  
(page 43)).  
8
Replace the front bezel (see page "Inspecting the server interior" (page 29)).  
Set the DIP switches on the modem (see "Preparing the modem" (page 44)).  
Connect the 1002rp server and devices as follows:  
9
10  
•
Connect the monitor, keyboard, and mouse (see "Connecting peripherals to  
the server" (page 47)).  
•
Connect the modem (see "Preparing the modem" (page 44)).  
•
Connect the 1002rp server to the ELAN hub or switch (Meridian 1 or  
Communication Server 1000 only) (see "Connecting the server to the ELAN  
subnet" (page 49)).  
ATTENTION  
To comply with EMC radiation requirements, a Class A hub must be  
located 10 m (33 ft.) away from the 1002rp server. Shielded Ethernet  
cables must be used.  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
Installation overview 25  
Description  
Step  
Check  
Note: If you are connecting the optional Nortel server subnet, do not power up  
unless your antivirus programs and Nortel security updates are installed first.  
•
Connect the 1002rp server to the CLAN hub or switch (optional) (see  
"Connecting the server to the Nortel server subnet (optional)" (page 51)).  
ATTENTION  
To comply with EMC radiation requirements, a Class A hub must be  
located 10 m (33 ft.) away from the 1002rp server. Shielded Ethernet  
cables must be used.  
•
Install the software feature dongle (see "Installing the Nortel software feature  
dongle" (page 52)).  
•
Connect the power cords for all devices, and then power them up.  
11  
Start the 1002rp server (see "Connecting the server to power" (page 53)).  
Conventions for warnings  
You may encounter the following types of warnings in this guide. Do not  
ignore them.  
DANGER  
Warns you of an immediate electrical hazard which, if not avoided,  
can result in shock, serious injury, or death.  
WARNING  
Warns you of a situation in which you can be injured if instructions  
are not followed exactly as stated.  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
26 Chapter 3 Preparing for installation  
CAUTION  
Alerts you to situations where data can be lost or damaged,  
equipment can be damaged, actions can result in service  
interruption, and productive time can be lost.  
ATTENTION  
Provides information that is essential to the completion of a task.  
Unpacking the 1002rp server  
Introduction  
Follow this procedure to unpack the server and peripherals.  
WARNING  
The 1002rp CallPilot server weighs approximately 34 kg (75 lb)  
as shipped from manufacturing. To prevent personal injury, have  
someone help you to unpack and position the server.  
To unpack the equipment  
Step Action  
ATTENTION  
As you unpack each item, check it off against the packing list, as well as against  
the following checklists provided in the Installation and Configuration Task List  
(NN44200-306):  
•
•
"CallPilot software media and documentation checklist"  
"CallPilot server hardware checklist"  
1
Carefully open the cardboard carton containing the server.  
2
3
Remove the server from the carton; set it on the floor.  
Carefully open the cartons containing the monitor, keyboard, mouse,  
modem, and ELAN hub (if supplied), and set the peripherals aside.  
4
5
Put all manuals, CD-ROMs, operating system disks, and any disks  
for peripherals in a safe place.  
Save all packing materials and cartons in case you must return any  
equipment to the carrier.  
—End—  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Removing the front bezel and server cover 27  
What is next?  
Remove the server cover so that you can inspect the interior of the server.  
See "Removing the front bezel and server cover" (page 27).  
Removing the front bezel and server cover  
Introduction  
To access the server interior, you must remove both the front bezel and  
the server cover.  
Two locked doors, located on the front of the server, cover the front panel,  
including the CD-ROM drive and tape drive. These doors are part of the  
front bezel. You must unlock the front bezel doors before you can remove  
the bezel.  
To remove the front bezel  
Step Action  
CAUTION  
Do not attempt to move or lift the server before removing the front  
bezel; the server can disengage from the bezel and fall.  
1
2
Unlock and open the double doors of the front bezel. See A in the  
diagram below.  
Firmly grasp the front bezel by the hand-holds on either side of the  
chassis, and pull the front bezel from the chassis.  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
28 Chapter 3 Preparing for installation  
—End—  
To remove the server cover  
Step Action  
DANGER  
High current inside the chassis can cause severe injury.  
CAUTION  
Take precautions to protect internal components. Electrostatic  
discharge (ESD) can render boards damaged or unusable. Wear  
an ESD wrist strap.  
1
Remove the front bezel (see "To remove the front bezel" (page 27)).  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Inspecting the server interior 29  
2
3
Loosen the three thumbscrews at the rear of the top cover.  
Remove the server cover by pulling the cover toward the rear of the  
chassis, and then lifting it up and off.  
4
Clip the lead from your ESD wrist strap to an unpainted metal section  
of the chassis.  
—End—  
What is next?  
Continue with "Inspecting the server interior" (page 29).  
Inspecting the server interior  
Introduction  
You should perform a visual inspection for loose components, foreign matter,  
or shipping damage inside the server.  
CAUTION  
When working with interior components, use an ESD wrist strap to  
protect static-sensitive components.  
To inspect the server interior  
Step Action  
1
2
Carefully check all the cards to ensure they are fully seated on the  
baseboard.  
Check for any loose wires or foreign objects, such as loose screws,  
inside the chassis.  
3
4
Review the slot locations (see "Slot assignments" (page 15)).  
Do one of the following:  
IF  
THEN  
you observe any damage  
contact your Nortel technical  
support representative.  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
30 Chapter 3 Preparing for installation  
IF  
THEN  
components have become loose  
secure them.  
Refer to the procedures in the  
Installation and Configuration  
Task List (NN44200-306).  
you are satisfied that the 1002rp  
server has arrived at your site  
undamaged  
replace the server cover and  
proceed with the hardware  
installation.  
See "Installation checklist" (page  
23).  
Note: Do not reinstall the front  
bezel until the server is in its  
final location and the CallPilot  
installation is complete.  
—End—  
To replace the front bezel after installation is complete  
Step Action  
When the CallPilot server installation is complete and the server is in its  
final location, replace the front bezel.  
1
Align the front bezel with the ball studs located at each faceplate  
corner.  
See the diagram below:  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Inspecting the server interior 31  
2
3
Apply pressure evenly until the bezel snaps onto each ball stud.  
Close and lock the double doors of the front bezel.  
—End—  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
32 Chapter 3 Preparing for installation  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
33  
Chapter 4  
Power supply installation  
In this chapter  
"Safety precautions" (page 33)  
"Installing the second power supply module (AC or DC)" (page 34)  
"DC wire gauge tables" (page 36)  
"DC rack cabling" (page 37)  
"About the power distribution unit" (page 40)  
"Bringing power and ground into the PDU" (page 42)  
Safety precautions  
Equipment handling guidelines  
External power equipment, such as an uninterruptible power supply (UPS),  
is usually very heavy. This equipment requires special handling procedures  
and additional personnel for unloading and installation. Be aware of weight  
distribution, and prevent the equipment room floor from being overly  
stressed.  
Safety information  
In DC systems, locate the service panel near the entry to the room  
containing the DC power system that supplies the server.  
DANGER  
Procedures involving electrical connections must be performed  
only by qualified personnel.  
Ensure that you obey all displayed warning notices on power  
equipment and connections.  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
34 Chapter 4 Power supply installation  
Installing the second power supply module (AC or DC)  
Introduction  
One power supply module is shipped installed. The second power supply  
module must be installed on-site.  
AC versus DC systems  
The power supply modules are similar in appearance for both AC and DC  
1002rp servers. The procedures in this section apply to both AC and DC  
1002rp servers.  
About the power supply module  
After the server is powered up (later in this guide), the power supply module  
LED indicates its status.  
A green LED on the power supply module indicates that the module is  
working properly. If the LED is unlit or red, the module is failing or has failed.  
A problem with the power supply module is also indicated if an alarm sounds  
or the power supply LED on the front of the server turns red.  
The diagram below shows the location of the power supply modules in a  
server that has two power supply modules installed:  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Installing the second power supply module (AC or DC) 35  
To install the power supply module  
DANGER  
High current inside the chassis can cause severe injury.  
The server is shipped with one power supply module installed in the bottom  
power supply bay. You must install the second power supply module, as  
described here:  
Step Action  
1
2
Align the power supply module with the top power supply bay.  
Slide the power supply module into the bay until the module is  
secured by its connector.  
Use some force, if necessary.  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
36 Chapter 4 Power supply installation  
3
Secure the power supply module to the chassis with two  
thumbscrews at the corners of the power supply faceplate.  
—End—  
What is next?  
Do one of the following:  
IF  
this is an AC-powered server  
THEN  
continue with "Installing the server"  
(page 43) on page "Installing the  
server" (page 43).  
continue with "DC wire gauge tables"  
(page 36).  
this is a DC-powered server  
DC wire gauge tables  
Introduction  
The tables in this section specify the DC power feed wire requirements.  
Cabinet and module DC feed recommended wire gauge specifications  
Junction  
box #4  
AWG  
Junction  
box #4  
AWG  
Length  
#10 AWG  
#8 AWG  
yes  
#6 AWG  
yes  
yes  
no  
no  
no  
yes  
yes  
yes  
yes  
yes  
yes  
yes  
yes  
0-30 m (100 ft)  
0-45 m (150 ft)  
0-75 m (250 ft)  
0-135 m (450 ft)  
Notes:  
yes  
yes  
no  
yes  
no  
no  
1.  
The cabinet and module ground wire specification is #10 AWG insulated green safety ground wire.  
2.  
The cabinet conduit can be 19.1 mm (0.75-in.) or 31.8 mm (1.25-in.), and must be insulated  
from the cabinet ground.  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
DC rack cabling 37  
Junction  
box #4  
AWG  
Junction  
box #4  
AWG  
Length  
#10 AWG  
#8 AWG  
no  
#6 AWG  
no  
no  
no  
no  
no  
yes  
no  
0-210 m (700 ft)  
Over 210 m (700 ft)  
Notes:  
no  
no  
1.  
The cabinet and module ground wire specification is #10 AWG insulated green safety ground wire.  
2.  
The cabinet conduit can be 19.1 mm (0.75-in.) or 31.8 mm (1.25-in.), and must be insulated  
from the cabinet ground.  
Metric wire conversion  
Industry standard  
nominal (sq mm)  
Resistance at 20 C  
(Ohm/100 m)  
AWG No.  
2
35  
25  
16  
10  
6
0.05  
0.08  
0.13  
0.20  
0.33  
0.63  
1.00  
1.40  
2.00  
2.90  
4.60  
4
6
8
10  
12  
14  
16  
18  
20  
22  
4
2.5  
1.5  
1
0.75  
0.5  
DC rack cabling  
The following photograph shows typical rack power cabling:  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
38 Chapter 4 Power supply installation  
Note: The cables are marked with Red and Green tape. The cables  
with the Red tape connect to the Negative (-) Red side (on the left in the  
photograph), and the cables with the Green tape connect to the Positive  
(+) Green side (on the right in the photograph). The sides are identified  
on the power connections. The ground wire enters at the lower right and  
attaches to the ground lug.  
Main panel wiring diagram with product number.  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
DC rack cabling 39  
Rack power and grounding  
To ensure a complete power and grounding installation:  
•
In rackmount server installations, ensure the CallPilot server chassis  
and equipment racks are isolated from other foreign sources of ground.  
Acceptable isolation methods include: isolation pads, grommeted  
washers, chassis side rail strips, and non-conducting washers.  
•
In rackmount server installations where other equipment is also installed  
in the same 19" rack, ensure that all equipment derives ground from  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
40 Chapter 4 Power supply installation  
the same service panel as CallPilot and the switch, whether or not the  
equipment is AC- or DC-powered.  
-48 V DC power distribution rationale  
•
•
•
Minimum installation is one power distribution unit (PDU) with four 48 V  
DC branch circuits fused at 20 amperes.  
The customer must be able to shut off any branch to ensure every unit  
at the site continues to function properly.  
DC-powered configuration fits into this scheme as follows:  
— Each PDU receives four branch circuits.  
— Each server receives a feed from each PDU and a different branch  
circuit.  
•
In this fashion, with dual hot-swappable power supplies, there is no  
single point of failure in the power system. For example, you can remove  
any power supply, including a PDU, and everything continues to work.  
•
•
This is applicable to either North American or European installation  
sites (with a 230 V AC inverter).  
The secondary rack supports four servers and follows a similar scheme.  
About the power distribution unit  
Introduction  
A PDU is installed in a rack that has DC-powered servers. Power from  
the DC supply source enters the PDU and can then be distributed to one  
or more servers. A single PDU can supply DC power to four DC power  
supply modules. A server can have either one or two power supply modules  
installed. You can determine the number of PDUs to install in a rack by  
counting the number of power supply modules in each rack.  
PDU power and grounding  
To ensure a complete power and grounding installation:  
•
In rackmount DC-powered server installations, ensure the PDU (Power  
Distribution Unit for DC applications) is installed on the same rack as  
the CallPilot server. This is required since the main ground wire for the  
PDU is not insulated from the metal enclosure.  
Multiple PDUs  
A server operates on a single power supply module. Its total capacity is  
two installed power supply modules. The second power supply module is  
the redundant power supply module.  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
About the power distribution unit 41  
A PDU can distribute power to a maximum of four power supply units that  
can be installed in two or more servers. Therefore, if there are three or four  
servers installed in a rack, then you must install a second PDU.  
Note: The power supply module installs in the server. It does not refer  
to a UPS, which is a separate unit on the rack.  
PDU terminal blocks and wiring diagram  
A PDU consists of eight terminal blocks within a metal enclosure. Before  
installing the PDU, connect the terminal blocks so that each output  
connector receives power from a separate -48 V dc branch circuit, as shown  
in the following diagram. Use AWG 10 wires for these connections.  
Single PDU wiring diagram  
DC power input  
DC power input into the distribution unit connects BAT-1 to BAT-4 and BR-1  
to BR-4. Refer to the preceding diagrams for the location of these terminals.  
Connect the input wires before installing the PDU on the rack.  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
42 Chapter 4 Power supply installation  
Bringing power and ground into the PDU  
Introduction  
Install BAT/BATRTN wires in pairs. Each pair of wires supplies voltages to a  
module through a power harness. The module harnesses are installed in  
the cabinet PDU and connected to the modules at the factory. See "About  
the power distribution unit" (page 40).  
To bring DC power and ground into the PDU  
Step Action  
1
If you are using a conduit, terminate the 32 mm (1-1/4 in.) or 19 mm  
(3/4 in.) conduit at the top rear of the cabinet or at the bottom front of  
the cabinet using the knockouts provided. The number of wire pairs  
you can run in each conduit depends on the wire gauge.  
Note: To preserve ground integrity, the conduit must be  
insulated.  
2
3
4
Select a power feed with a circuit breaker dedicated to each module,  
and identify it with an appropriate tag.  
Select a wire size to suit the required feed length from the power  
source (see "DC wire gauge tables" (page 36)).  
Use pliers to strip 6 mm (1/4 in.) to 13 mm (1/2 in.) of the insulation  
from one end of all power and ground feed wires.  
5
Undo the terminal block screws at (-) positions 0, 1, 2, and 3.  
Insert the red wires into terminal block positions 0, 1, 2, and 3.  
Secure the wires in the terminal block by tightening the screws.  
Undo the terminal block screws at (+) positions 0, 1, 2, and 3.  
Insert the black wires into terminal block positions 0, 1, 2, and 3.  
Secure the wires in the terminal block by tightening the screws.  
6
7
8
9
10  
11  
Select a #10 AWG green wire safety ground and attach it to the  
cabinet.  
12  
Measure the module ground continuity by touching one multimeter  
lead to any BATRTN terminal block connector and the other end  
to the GND terminal block connector. Ensure the measurement is  
between 0-0.5 ohms.  
—End—  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
43  
Chapter 5  
Installing the server and connecting the  
peripheral devices  
In this chapter  
"Installing the server" (page 43)  
"Preparing the modem" (page 44)  
"Connecting peripherals to the server" (page 47)  
"Connecting the server to the ELAN subnet" (page 49)  
"Connecting the server to the Nortel server subnet (optional)" (page 51)  
"Installing the Nortel software feature dongle" (page 52)  
"Connecting the server to power" (page 53)  
Installing the server  
Introduction  
Before you install the 1002rp server, ensure that the chosen location meets  
the requirements identified on the "Site inspection checklist" provided in the  
Installation and Configuration Task List (NN44200-306).  
To install the server  
Place the 1002rp server in its chosen location. If you are installing the server  
in a rack cabinet, follow the instructions that are provided with the slide rails.  
Connect peripheral devices as described in the remainder of this chapter.  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
44 Chapter 5 Installing the server and connecting the peripheral devices  
WARNING  
Do not connect the server to the power yet.  
Preparing the modem  
Introduction  
You require a modem to support remote dial-up access to the CallPilot  
server. The modem also enables Nortel technical support to connect to  
your CallPilot server for troubleshooting purposes. Nortel connects to your  
server only when you request technical assistance.  
Required equipment  
To install the modem, you need the following equipment:  
•
•
•
•
an RJ-11 analog phone cord  
a power adapter cord  
an analog line jack  
tweezers, or a screwdriver small enough to use to adjust DIP switches  
The following modem is provided with your server:  
•
an analog external U.S. Robotics 56-Kbit/s modem (NTRH9078) that  
includes a 25-pin male to 9-pin female shielded serial cable for your  
modem  
Note: Ensure that you have the correct cable for your modem, as  
follows:  
— 56-Kbit/s modem: A0841984  
Modem DIP switches  
Set the modem DIP switches before you connect the modem to the CallPilot  
server.  
Note: This section applies only to the U.S. Robotics 56-Kbit/s external  
Sportster modem. If your modem is different, refer to the documentation  
for your modem.  
The following diagram shows the key components of the external modem,  
including the location and required settings of the DIP switches:  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Preparing the modem 45  
To set the modem DIP switches  
Use a pair of tweezers or a small screwdriver to set the DIP switches as  
described in the Change to column of the following table:  
Note: ON is down. OFF is up.  
DIP  
switch  
Default  
setting  
Change  
to  
Function  
1
OFF  
OFF  
Data Terminal Ready (DTR) override  
•
OFF: Normal DTR operations. (The computer  
must provide a DTR signal for the modem to  
accept commands. If DTR is dropped, the call is  
terminated.)  
•
ON: The modem ignores DTR (override).  
2
3
OFF  
ON  
OFF  
ON  
Verbal/numeric result codes  
•
•
OFF: Verbal (word) results.  
ON: Numeric results.  
Result code display  
•
•
OFF: Suppresses result codes.  
ON: Enables result codes.  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
46 Chapter 5 Installing the server and connecting the peripheral devices  
DIP  
switch  
Default  
setting  
Change  
to  
Function  
4
OFF  
OFF  
Command mode local echo suppression  
•
•
OFF: Displays keyboard commands.  
ON: Suppresses echo.  
5
ON  
ON  
Auto answer suppression  
•
OFF: The modem answers on the first ring, or  
higher if specified in NVRAM.  
•
ON: Disables auto answer.  
6
7
8
OFF  
OFF  
OFF  
OFF  
ON  
Carrier Detect (CD) override  
•
OFF: The modem sends a CD signal when it  
connects with another modem; it drops the CD on  
disconnect.  
•
ON: CD is always ON (override).  
Power-on and ATZ reset software defaults  
•
OFF: Loads Y or Y1 configuration from user-defined  
NVRAM.  
•
ON: Loads &F0-Generic template from read-only  
memory (ROM).  
ON  
AT command set recognition  
•
•
OFF: Disables command recognition (dumb mode).  
ON: Enables recognition (smart mode).  
What is next?  
Continue with "Connecting peripherals to the server" (page 47).  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
Connecting peripherals to the server 47  
Connecting peripherals to the server  
Rear panel connectors  
Note: The above diagram shows the power switch and power input  
for an AC server. The rest of the diagram is the same for AC or DC  
servers. For peripheral device connections, this picture applies to AC  
and DC servers.  
To connect the mouse, keyboard, and monitor to the server  
Step Action  
1
Place the monitor, keyboard, and mouse in the same location as  
the server.  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
48 Chapter 5 Installing the server and connecting the peripheral devices  
2
3
4
5
Plug the keyboard/mouse dual cable into the PS/2 connector on the  
SBC card faceplate (see "Rear panel connectors" (page 47)).  
Plug the keyboard and mouse into the appropriate connectors on  
the keyboard/mouse dual cable.  
Plug the monitor into the monitor connector on the SBC card.  
Tighten the screws on the connector.  
Ensure that a single-point ground reference is available for all  
the power outlets serving the CallPilot server and its peripherals.  
Before the CallPilot server installation, a qualified electrician must  
implement the single-point ground reference requirement between  
the power outlets of the CallPilot server and the power outlets of  
the switch.  
6
7
Connect the power cord to the monitor and plug the other end into  
a wall receptacle or power bar.  
Note: Ensure that the power source is consistent with the SBC  
for all ancillary equipment.  
Turn on the monitor.  
—End—  
To connect the modem to the server  
Step Action  
1
2
Ensure that the modem AC power cord is not plugged in.  
Connect the large 25-pin male connector to the back of the modem.  
Tighten the connector screws.  
3
4
5
6
Connect the 9-pin female connector to COM1 at the rear of the  
server. Tighten the connector screws.  
Connect one end of the telephone cable to the modem RJ-11 jack  
labeled LINE.  
Connect the other end of the telephone cable to the RJ-11 jack in  
the wall.  
Ensure that a single-point ground reference is available for all  
the power outlets serving the CallPilot server and its peripherals.  
Before the CallPilot server installation, a qualified electrician must  
implement the single-point ground reference requirement between  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Connecting the server to the ELAN subnet 49  
the power outlets of the CallPilot server and the power outlets of  
the switch.  
7
Connect the power cord to the modem, and plug the other end into  
a wall receptacle or power bar.  
Note: Ensure that the power source is consistent with the SBC  
for all ancillary equipment.  
8
Turn on the modem.  
—End—  
What is next?  
Continue with "Connecting the server to the ELAN subnet" (page 49).  
Connecting the server to the ELAN subnet  
Introduction  
ATTENTION  
This section applies only if the 1002rp server connects to a Meridian 1 switch or  
Communication Server 1000 system.  
Connect the CallPilot server to the Meridian 1 switch or Communication  
Server 1000 system using the ELAN interface.  
ATTENTION  
For important considerations about using the ELAN subnet in your network, see  
the CallPilot Planning and Engineering Guide (NN44200-306).  
ATTENTION  
To comply with EMC radiation requirements, a Class A hub must be located 10 m  
(33 ft.) away from the 1002rp server. Shielded Ethernet cables must be used.  
Media Access Control address  
The Media Access Control (MAC) address is a unique number assigned to  
network cards and controllers. The procedure below asks you to record  
the ELAN MAC address. The MAC address is recorded on a label affixed  
to the back of the chassis.  
To connect the server to the ELAN subnet  
Step Action  
1
See the diagram on page "Rear panel connectors" (page 47) to  
locate the ELAN Ethernet connector.  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
50 Chapter 5 Installing the server and connecting the peripheral devices  
2
3
Locate the MAC address label on the back of the chassis that  
identifies the ELAN controller MAC address.  
Record the MAC address on the Configuration Wizard worksheet  
that is provided in the Installation and Configuration Task List  
(NN44200-306).  
You need the MAC address to identify the ELAN when running the  
Configuration Wizard to configure the CallPilot server.  
4
5
Connect an RJ-45 network cable from the ELAN hub or switch to the  
ELAN connector on the server.  
Note: The ELAN hub or switch is optional if you use a cross-over  
network cable to make a direct point-to-point connection from the  
server to the switch. However, if you choose to establish a direct  
point-to-point ELAN connection, no other device can connect  
to the ELAN.  
At the switch, connect the ELAN network cable to an MAU (Ethernet)  
transceiver for a Meridian 1, or to the RJ45 ELAN connector for a  
CS1000. Then complete the connection from the transceiver to the  
switch.  
DANGER  
MAU model NTRH9069 is not suitable for installation in  
ducts, plenums, or other spaces used for environmental  
air. Do not install it above a false ceiling or below a raised  
floor, unless it can be confirmed that these spaces are not  
used to convey environmental air.  
—End—  
What is next?  
the server will  
be connected to the Nortel server  
THEN  
continue with "Connecting the server  
to the Nortel server subnet (optional)"  
(page 51)  
subnet  
not be connected to a Nortel server  
subnet  
continue with installing the software  
feature dongle. See "Installing the  
Nortel software feature dongle" (page  
52).  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
Connecting the server to the Nortel server subnet (optional) 51  
Connecting the server to the Nortel server subnet (optional)  
Introduction  
This section provides instructions to connect the server to the Nortel server  
subnet.  
Note: The Nortel server subnet is optional. However, a Nortel server  
subnet is required to support desktop and Web messaging users.  
ATTENTION  
To comply with EMC radiation requirements, a Class A hub must be located 10 m  
(33 ft.) away from the 1002rp server. Shielded Ethernet cables must be used.  
Media Access Control address  
The MAC address is a unique number assigned to network cards and  
controllers. The procedure below asks you to record the CLAN MAC  
address. The MAC address is recorded on a label affixed to the back of  
the chassis.  
To connect the server to the Nortel server subnet  
Step Action  
1
2
3
See the diagram on page "Rear panel connectors" (page 47) to  
locate the CLAN network card.  
Locate the MAC address label on the back of the chassis that  
identifies the CLAN controller MAC address.  
Record the MAC address on the Configuration Wizard worksheet  
that is provided in the Installation and Configuration Task List  
(NN44200-306).  
You need the MAC address to identify the CLAN when running the  
Configuration Wizard to configure the CallPilot server.  
Note: When connecting the optional Nortel server subnet, do  
not power up unless your antivirus programs and Nortel security  
updates are installed first.  
4
Connect an RJ-45 network cable from the CLAN hub or switch to  
the CLAN connector.  
—End—  
What is next?  
Continue with "Installing the Nortel software feature dongle" (page 52).  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
52 Chapter 5 Installing the server and connecting the peripheral devices  
Installing the Nortel software feature dongle  
Introduction  
The software feature key is a security device that stores the unique serial  
number of the server. The feature key is embedded in the Nortel software  
feature dongle, which plugs into the parallel port.  
An illustration of the software feature key embedded in the software feature  
dongle is shown below:  
Requirements  
For installation, you require a Phillips No. 1 screwdriver.  
To install the software feature dongle  
Step Action  
1
Ensure that there is no cable connected to the parallel port.  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Connecting the server to power 53  
Note: The parallel port is also known as the printer port or LPT1.  
It is located at the back of the server. See the diagram on page  
"Rear panel connectors" (page 47).  
2
If the software feature key is not preinstalled in the dongle, remove it  
from the plastic bag, and carefully insert it into the software feature  
slot on the dongle. Make sure that the clips secure it properly and  
that the Nortel logo faces outwards.  
3
4
Plug the male end of the adapter into the parallel port.  
Tighten the connector screws.  
—End—  
What is next?  
Continue with "Connecting the server to power" (page 53).  
Connecting the server to power  
Before you begin  
Ensure that proper power and grounding are available for all the power  
outlets serving the CallPilot server and its associated peripherals. Power  
for these devices must be wired and fused independently of all other  
receptacles, and referenced to the same ground as the PBX system.  
A qualified electrician must implement the single-point ground reference as  
required between the power outlets of the CallPilot server and the power  
outlets of the switch.  
Provide a sufficient number of properly grounded power outlets or power  
bars for all equipment. For more information, refer to grounding and power  
requirements in this document and in the CallPilot Planning and Engineering  
Guide (NN44200-200).  
The single-point ground (SPG) required by the system can be an isolated  
ground (IG) bus or AC equipment ground (ACEG) bus in the service panel  
or transformer. The system must be connected to safety ground/protective  
earth in accordance with NEC requirements. For international use, the  
system must be connected to safety ground/protective earth in accordance  
with Paragraph 2.5 of EN60950/IEC950.  
Note: Refer to Large System: Planning and Engineering  
(553-3021-120) for a complete description of approved ground sources  
and methods. Insulated ground wire must be used for system grounding.  
Before you connect the server to the power source, review the following  
diagram to ensure that all peripheral hardware devices are in place.  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
54 Chapter 5 Installing the server and connecting the peripheral devices  
Note: For details on the DC power source for 1002rp DC servers, see  
"Installing the second power supply module (AC or DC)" (page 34)  
To connect the 1002rp AC server to power  
Step Action  
WARNING  
The power outlets used by the CallPilot server and its peripheral  
devices must be connected to the same single-point ground  
reference as the one used by the switch with MGate cards  
(NTRB18CA) connected to the CallPilot server. If this requirement  
is not met, power transients can cause personal injury, or hardware  
failure, or both. Refer to the Installation and Configuration Task  
List (NN44200-306) for more information on single-point grounding  
requirements.  
1
Plug the server AC power cord into the server rear panel.  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Connecting the server to power 55  
2
Plug the other end into a wall receptacle or power bar.  
—End—  
To connect the 1002rp DC server to power  
Step Action  
DANGER  
•
•
Only qualified personnel can alter electrical connections.  
Ensure the power distribution unit (PDU) is turned off  
until you are instructed to turn it on.  
1
2
Connect the DC power cable to the server.  
Connect the other end of the DC power cable to the PDU. Use the  
supplied clips and screws to secure the plugs.  
The following photograph shows the keyed plug of the DC power  
cable. This plug connects to the PDU:  
Note: If you are not using a Nortel-supplied PDU, have a  
qualified electrician connect the cable appropriately to your DC  
power plant. The 1002rp uses a negative 48 V power supply,  
therefore the red cable is negative (-48 V) and the black cable is  
the ground (GND).  
3
Turn on the PDU.  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
56 Chapter 5 Installing the server and connecting the peripheral devices  
—End—  
To start the server  
Step Action  
1
2
Press the server power switch to start the server.  
Observe the Power-On Self Test (POST) and initialization messages  
on the monitor.  
3
4
Let the mini-setup sequence run until you are prompted to login  
to the operating system.  
Note: The system may perform multiple reboots. This is normal.  
Ensure that the operating system logon window appears on the  
monitor.  
Note: If the logon window does not appear, refer to the 1002rp  
Server Maintenance and Diagnostics (NN44200-701) guide for  
troubleshooting instructions.  
—End—  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
57  
Appendix A  
EMC emission level protection for the  
1002rp Server  
To lower the EMC emission level, ferrite cores are installed with one loop  
(see diagram below) on the following external cables:  
•
Ferrite Core (TDK and part number ZCAT3035-1330) — for the triple  
DS30X I/O cable (Nortel and part number NTRH2014), at each end  
of the cable  
•
•
Ferrite Core (TDK and part number ZCAT1325-0530) — for the modem  
power supply cable, at each end of the cable  
Ferrite Core (Fair Rite and part number 0431164181) — for the Trenton  
combined keyboard and mouse Y connector cable, at the server end  
of the cable  
•
Ferrite Core (part number WE 742 7111) — for Ethernet port cat5 UTP  
cable, at the server end of the cable  
CAUTION  
The ferrite cores are preinstalled on these customer provided  
cables. It is not the customer’s responsibility to attach these ferrite  
cores to these cables. However, the customer should ensure that  
these ferrites are in place to keep the EMC emission levels low.  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
58 Appendix A EMC emission level protection for the 1002rp Server  
Ferrites secured to an external cable  
The ferrites are secured to the appropriate cable with plastic enclosure clips.  
Ty wraps are added to the cable loop.  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
59  
Index  
monitor 22  
mouse 22  
diagram  
connection  
Symbols/Numerics  
703t server  
environmental specifications 12  
network, Communication Server  
1000 and CallPilot server 19  
network, M1 and CallPilot  
server 19  
A
adapter  
software feature key, illustration 52  
alarm board 13  
front panel 12  
PCI and ISA connectors 14  
rear panel  
slot locations 13  
server connections for the power  
cord and peripherals 47  
C
checklist  
installation 23  
CLAN  
DIP switches  
modem, function 45  
DIP switches, setting  
modem 45  
dongle 52  
media access control address 51  
Communication Server 1000 and CallPilot  
server network diagram 19  
connecting peripherals to the server 47  
connecting the server 53  
connectivity  
E
Ethernet 20  
remote 21  
ELAN  
Customer LAN  
Media Access Control address 49  
see CLAN 51  
environmental specifications, 703t server 12  
equipment  
D
unpacking 26  
Ethernet hub  
DC power 40  
description 22  
DC power and ground 42  
DC power input 41  
DC wire gauge tables 36  
devices, peripheral  
Ethernet hub 22  
keyboard 22  
F
fax modem  
illustration 44  
required equipment 44  
features  
modem 21  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
60 Index  
server 11  
features, front panel  
diagram 12  
P
part number  
Ethernet hub 22  
front bezel 27  
keyboard 22  
modem 21  
monitor 22  
G
grounding guidelines 36  
mouse 22  
PCI and ISA connectors  
diagram 14  
PDU 40  
I
illustration  
multiple PDUs 41  
modem 44  
power and grounding 40  
single PDU wiring diagram 41  
peripheral devices  
software feature key adapter 52  
TLAN 19  
inspecting  
server interior 29  
installation checklist 23  
IRQ mapping table 18  
Ethernet hub 22  
keyboard 22  
modem 21  
monitor 22  
mouse 22  
K
peripherals  
connecting to the server 47  
power connection  
keyboard  
connecting to the server 47  
description 22  
keylock 52  
AC server 54  
DC server 55  
power distribution rationale 39, 40  
power distribution unit  
See PDU 40  
power guidelines 36  
power supply  
M
M1 and CallPilot server network diagram 19  
Metric wire conversion 37  
modem  
bringing power and ground into the  
PDU 42  
connecting to the server 48  
description 21  
DC wire gauge tables 36  
grounding guidelines 36  
Metric wire conversion 37  
module installation 35  
module location 34  
DIP switches, setting 45  
illustration 44  
required equipment 44  
monitor  
connecting to the server 47  
description 22  
overview 34  
PDU 40  
mouse  
power distribution rationale 40  
rack power and grounding 39  
protocols, supported network 20  
connecting to the server 47  
description 22  
N
R
network  
rack power and grounding 39  
remote access  
protocols, supported 20  
network interface cards 20  
connectivity 21  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
Index 61  
removing  
front bezel 27  
server cover 28  
replacing  
server cover 30  
slot definition 17  
slot numbering 17  
software feature key 52  
specifications, environmental 12  
switches, setting DIP  
modem 45  
S
T
safety information 33  
serial number of the server 52  
server  
tables, slot assignment 15  
TLAN  
illustration 19  
connecting peripherals 47  
environmental specifications 12  
power connection 53  
serial number 52  
U
unpacking  
setting  
equipment 26  
modem DIP switches 45  
slot assignments 15  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
62 Index  
Nortel CallPilot  
1002rp Server Hardware Installation  
NN44200-300 01.01 Standard  
5.0 23 February 2007  
Copyright © 2007, Nortel Networks  
Nortel Networks Confidential  
.
Download from Www.Somanuals.com. All Manuals Search And Download.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Nortel CallPilot  
1002rp Server Hardware Installation  
Copyright © 2007, Nortel Networks  
All Rights Reserved.  
Publication: NN44200-300  
Document status: Standard  
Document version: 01.01  
Document date: 23 February 2007  
To provide feedback or to report a problem in this document, go to www.nortel.com/documentfeedback  
Sourced in Canada  
The information in this document is subject to change without notice. The statements, configurations, technical data, and  
recommendations in this document are believed to be accurate and reliable, but are presented without express or implied  
warranty. Users must take full responsibility for their applications of any products specified in this document. The information in  
this document is proprietary to Nortel Networks.  
*Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks.  
*Microsoft, MS, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation.  
All other trademarks and registered trademarks are the property of their respective owners.  
Download from Www.Somanuals.com. All Manuals Search And Download.  

Minolta Digital Camera Dimage S 304 User Manual
NDC comm Network Router NWE9251 User Manual
NETGEAR Network Card MA 301 User Manual
Newcon Optik Digital Camera DN140M User Manual
Olympus Microcassette Recorder Version 485 User Manual
Omnitron Systems Technology TV Converter Box FlexPoint GX T User Manual
Optimus Portable CD Player CD 3720 User Manual
Panasonic DVD Player DVD S38 User Manual
Panasonic DVD VCR Combo DVD LX8 User Manual
Panasonic Network Card MAS3795E User Manual