Nortel Networks Network Card 703t User Manual

703t Server Hardware Installation  
CallPilot  
Release 4.0  
Document Number: 555-7101-226  
Document Version: Standard 1.04  
October 2006  
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October 2006  
CRYSTAL REPORTS is a trademark of Seagate Software Inc.  
EUDORA is a trademark of Qualcomm.  
eTrust and InoculateIT are trademarks of Computer Associates Think Inc.  
DIRECTX, EXCHANGE.NET, FRONTPAGE, INTERNET  
EXPLORER, LINKEXCHANGE, MICROSOFT, MICROSOFT  
EXCHANGE SERVER, MS-DOS, NETMEETING, OUTLOOK,  
POWERPOINT, VISUAL STUDIO, WINDOWS, WINDOWS MEDIA,  
and WINDOWS NT are trademarks of Microsoft Corporation.  
GROUPWISE and NOVELL are trademarks of Novell Inc.  
LOGITECH is a trademark of Logitech, Inc.  
McAfee and NETSHIELD are trademarks of McAfee Associates, Inc.  
MYLEX is a trademark of Mylex Corporation.  
NETSCAPE COMMUNICATOR is a trademark of Netscape  
Communications Corporation.  
NOTES is a trademark of Lotus Development Corporation.  
NORTON ANTIVIRUS and PCANYWHERE are trademarks of  
Symantec Corporation.  
QUICKTIME is a trademark of Apple Computer, In.  
RADISYS is a trademark of Radisys Corporation.  
SLR4, SLR5, and TANDBERG are trademarks of Tandberg Data ASA.  
SYBASE is a trademark of Sybase, Inc.  
TEAC is a trademark of TEAC Corporation  
US ROBOTICS, the US ROBOTICS logo, and SPORTSTER are  
trademarks of US Robotics.  
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WINZIP is a trademark of Nico Mark Computing, Inc.  
XEON is a trademark of Intel, Inc.  
All other trademarks and registered trademarks are the property of their  
respective owners.  
Information for Japan  
Japan Denan statement  
The following applies to server models 1005r, 703t, and 1002rp:  
Warning  
Please be aware of the following while installing the equipment:  
x
Please use the connecting cables, power cord, and AC adaptors  
shipped with the equipment or specified by Nortel to be used with the  
equipment. If you use any other equipment, it may cause failures,  
malfunctioning or fire.  
x
Power cords shipped with this equipment must not be used with any  
other equipment. If the above guidelines are not followed, it may lead  
to death or severe injury.  
ᧄ⵾ຠ䉕቟ో䈮䈗૶↪㗂䈒䈢䉄䇮એਅ䈱䈖䈫䈮䈗ᵈᗧ䈒䈣䈘䈇䇯㩷  
䃂㩷ធ⛯䉬䊷䊑䊦䇮㔚Ḯ䉮䊷䊄䇮㪘㪚䉝䉻䊒䉺䈭䈬䈱ㇱຠ䈲䇮ᔅ䈝⵾ຠ䈮หᪿ䈘䉏䈩䈍䉍䉁䈜㩷  
ᷝઃຠ䉁䈢䈲ᜰቯຠ䉕䈗૶↪䈒䈣䈘䈇䇯ᷝઃຠ䊶ᜰቯຠએᄖ䈱ㇱຠ䉕䈗૶↪䈮䈭䉎䈫᡿  
㓚䉇േ૞ਇ⦟䇮Ἣἴ䈱ේ࿃䈫䈭䉎䈖䈫䈏䈅䉍䉁䈜䇯㩷  
䃂㩷หᪿ䈘䉏䈩䈍䉍䉁䈜ઃዻ䈱㔚Ḯ䉮䊷䊄䉕ઁ䈱ᯏེ䈮䈲૶↪䈚䈭䈇䈪䈒䈣䈘䈇䇯 㩷 㩷 㩷 㩷 㩷 㩷 㩷  
਄⸥ᵈᗧ੐㗄䉕቞䉌䈭䈇䈫䇮ᱫ੢䉇ᄢᕋᚒ䈭䈬ੱり੐᡿䈱ේ࿃䈫䈭䉎䈖䈫䈏䈅䉍䉁䈜䇯㩷  
Japan VCCI statement  
The following applies to server models 1005r, 703t, 201i, and 1002rp:  
この装置は、情報処理装置等電波障害自主規制協議会 (VCCI) の規定に基づくク  
A 置です。この装 置を家庭環境で使用すると電波妨害を引き起こすこと  
4
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があります。この場合には使用者が適切な対策を取るように要求されることがあ  
ります。  
This is a Class A product based on the standard of the Voluntary Control  
Council for Interference by Information Technology Equipment (VCCI). If  
this equipment is used in a domestic environment, radio disturbance may  
occur, in which case, the user may be required to take corrective action.  
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Standard 1.04  
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Publication history  
October 2006  
Standard 1.04 of 703t Server Hardware  
Installation is issued for general release for  
CallPilot 4.0.  
September 2006  
April 2006  
Standard 1.03 of 703t Server Hardware Installation  
is issued for general release for CallPilot 4.0.  
Standard 1.02 of 703t Server Hardware Installation  
is issued for general release for CallPilot 4.0.  
July 2005  
Standard 1.01 of 703t Server Hardware Installation  
is issued for general release for CallPilot 4.0.  
July 2005  
Standard 1.0 of 703t Server Hardware Installation  
is issued for general release for CallPilot 4.0.  
November 2004  
Standard 1.0 of the CallPilot Installation and  
Configuration, 703t Server Hardware Installation  
is issued for general release for CallPilot 3.0.  
November 2003  
Standard 1.0 of the CallPilot Installation and  
Configuration, 703t Server Hardware Installation  
is issued for general release.  
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Publication history  
Standard 1.04  
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Task List  
Standard 1.04  
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Contents  
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Contents  
Standard 1.04  
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Chapter 1  
How to get Help  
This section explains how to get help for Nortel products and services.  
Getting Help from the Nortel Web site  
The best way to get technical support for Nortel products is from the Nortel  
Technical Support Web site:  
This site provides quick access to software, documentation, bulletins, and  
tools to address issues with Nortel products. More specifically, the site  
enables you to:  
download software, documentation, and product bulletins  
search the Technical Support Web site and the Nortel Knowledge Base  
for answers to technical issues  
sign up for automatic notification of new software and documentation for  
Nortel equipment  
open and manage technical support cases  
Getting Help over the phone from a Nortel Solutions Center  
If you don’t find the information you require on the Nortel Technical  
Support Web site, and have a Nortel support contract, you can also get help  
over the phone from a Nortel Solutions Center.  
In North America, call 1-800-4NORTEL (1-800-466-7835).  
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How to get Help  
Standard 1.04  
Outside North America, go to the following Web site to obtain the phone  
number for your region:  
Getting Help from a specialist by using an Express Routing  
Code  
To access some Nortel Technical Solutions Centers, you can use an Express  
Routing Code (ERC) to quickly route your call to a specialist in your Nortel  
product or service. To locate the ERC for your product or service, go to:  
Getting Help through a Nortel distributor or reseller  
If you purchased a service contract for your Nortel product from a  
distributor or authorized reseller, contact the technical support staff for that  
distributor or reseller.  
14  
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Chapter 2  
703t server description  
In this chapter  
703t Server Hardware Installation  
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703t server description  
Standard 1.04  
Server features  
This section provides a general overview of the 703t server.  
Server dimensions  
Height  
chassis only: 420 mm (16.75 in.)  
with chassis feet: 440 mm (17.5 in.)  
Width  
chassis only: 215 mm (8.6 in.)  
with chassis feet: 320 mm (12.7 in.)  
Depth (distance from front to  
back)  
650 mm (26 in.)  
Clearance  
front: 250 mm (10 in.)  
rear: 125 mm (5 in.)  
side: 75 mm (3 in.)  
Note: Additional side clearance  
is required for service.  
top: 75 mm (3 in.)  
Weight of fully loaded system  
with  
approximately 22 kg (46 lb)  
two SCSI hard drives  
six populated boards  
CD-ROM drive  
floppy drive  
tape drive  
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703t server description  
Environmental specifications  
Environmental condition  
Specification  
Operating temperature  
10°C to 35°C (50°F to 95°F)  
Maximum rate of change must not  
exceed 10°C (50°F) per hour.  
Non-operating (storage)  
temperature  
-40°C to 70°C (-40°F to 158°F)  
Non-operating humidity  
Altitude  
95%, non-condensing at 30°C (86°F)  
1829 m (6000 ft)  
Electrostatic discharge  
Acoustic noise  
15 kV or more  
50 dBA in a typical office ambient  
temperature (18°C to 25°C  
[64.4°F to 77°F])  
Operating shock  
Handling drop  
No errors with a half sine wave shock  
of 2G (with 1 millisecond duration)  
Operational after a free fall from  
450 mm to 600 mm (18 in. to 24 in.)  
(depending on weight)  
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703t server description  
Standard 1.04  
Front panel features  
The following diagram shows the 703t server’s front panel features:  
CD-ROM  
Reset button  
drive  
Network LEDs  
CD  
Sleep mode  
button (not used)  
drawer  
eject  
button  
Power button  
Status LEDs  
Tape  
drive  
USB connector  
(future use)  
Air flow  
slots  
Floppy disk  
eject button  
Floppy disk drive  
Hard  
drive  
bays  
Chassis intrusion  
detection switch  
(not used)  
Air flow  
slot  
G101759  
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703t server description  
The table below describes the parts that are identified in the preceding  
diagram:  
Part  
Function  
Reset button  
Triggers a hardware (cold) reset. Do not use  
this button to perform a server restart. Restart  
the server as described in “Restarting the  
server” in the Installation and Configuration  
Task List (555-7101-210).  
Network  
controller LEDs  
(green)  
Left: 10/100Base-T controller LED  
(NIC1 10/100 MB: ELAN  
for Meridian 1*/Succession 1000* connection)  
Right: 10/100/1000Base-T controller LED  
(NIC2 1 GB: CLAN  
for Customer LAN connection)  
Sleep mode button  
Power button  
Not used  
Turns the server’s power on or off.  
Status LEDs  
Indicates when the server is powered up and  
the disk drives are active.  
Left: hard drive activity LED (not used)  
Center: power/sleep LED (green)  
Right: status LED (bi-color) indicates  
whether the server is functioning properly,  
or whether a hardware event has occurred.  
USB connector  
For future use  
Floppy disk eject  
button  
Ejects the floppy disk.  
Floppy drive  
Drive for 3-1/2 inch diskettes.  
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703t server description  
Standard 1.04  
Part  
Function  
IDE CD-ROM drive  
(5.25 in.)  
Enables you to use the CallPilot software and  
documentation CD-ROMs.  
CD drive eject  
button  
Opens the CD-ROM drawer. Push the button  
again to close the drawer.  
Backup tape drive  
Hard drive 1  
Hard drive 2  
Drive bay  
Allows backup of hard drive data.  
10,000 rpm hard drive  
10,000 rpm hard drive  
Vacant  
Drive bay  
Vacant  
Drive bay  
Vacant  
Air flow slot  
Must remain empty for proper system cooling.  
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703t server description  
Rear panel diagram  
The following diagram shows the 703t server’s rear panel features:  
Power connector  
PS/2 mouse connector  
USB connectors  
(future use)  
PS/2 keyboard connector  
Serial port (COM1)  
Parallel port  
Monitor connector  
10/100/1000Base-T  
CLAN Ethernet connector  
(NIC2 1 GB)  
10/100Base-T  
ELAN Ethernet connector  
(NIC1 10/100 MB)  
6
5
4
3
2
1
PCI slots  
Serial port (COM2)  
(not installed)  
G101760  
Note: For more information, see “Slot assignments” on page 23.  
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703t server description  
Standard 1.04  
The table below describes the parts that are identified in the preceding  
diagram:  
Part  
Color  
AC power supply connector  
Not applicable  
(450 W non hot-swap power supply)  
USB connectors  
Not applicable  
Purple  
PS/2 keyboard connector  
PS/2 mouse connector  
Green  
COM1 serial port connector (9-pin)  
Parallel port connector (25-pin)  
Monitor connector (15-pin)  
Teal  
Pink  
Blue  
10/100/1000Base-T CLAN network connector for  
Customer LAN connection (NIC2 1 GB)  
Not applicable  
Note: For more information, see  
10/100Base-T ELAN network connector for  
Meridian 1/Succession 1000 connection  
(NIC1 10/100 MB)  
Not applicable  
Not applicable  
Note: For more information, see  
PCI slots (6)  
Four slots are 100 MHz 3.3 V 64-bit PCI slots.  
Two slots are 33 MHz 5 V 32-bit PCI slots.  
Note: For more information, see  
COM2 serial port connector slot (not installed)  
Teal  
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703t server description  
Slot assignments  
The slot assignment tables show  
the physical location of boards inside the server, relative to other boards  
the order in which boards are installed (for example, board #1, 2, 3, and  
so on)  
how the boards are represented in CallPilot Manager applications (that is,  
on the Maintenance Administration page)  
the maximum capacity for each switch connectivity  
Note: Your server may vary depending on what was ordered from Nortel;  
therefore, your server may not have all of the slots populated.  
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703t server description  
Standard 1.04  
Slot definition and numbering  
In the following table, the term “slot” refers to the available slot openings in  
the chassis, not the PCI connectors inside the server.  
The slots are numbered from the bottom of the server to the top. Slot 1 is the  
bottom slot in the chassis when the chassis is standing upright.  
CallPilot-  
assigned  
Meridian 1  
or  
Succession 1000  
a
Slot number board label  
7
Not used  
BRD06  
BRD05  
BRD04  
BRD03  
BRD02  
BRD01  
Not used  
(not a slot)  
PCI slot 6  
(full length)  
RAID card  
Not used  
PCI slot 5  
(full length)  
PCI slot 4  
(full length)  
MPB96 board  
Not used  
PCI slot 3  
(full length)  
PCI slot 2  
(full length)  
Not used  
PCI slot 1  
Not used  
(full length)  
a. In CallPilot Manager applications, the CallPilot-  
assigned board label may appear. This label  
corresponds to the slot number. For example,  
BRD01 refers to the board in slot 1.  
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703t server description  
Network connectivity  
This section describes how the 703t server can be integrated into your  
network. The integration depends on the type of switch you are using.  
ATTENTION  
To secure the CallPilot server from unauthorized access,  
ensure that the CallPilot network is inside your  
organization’s firewall.  
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703t server description  
Standard 1.04  
Sample network setup: Meridian 1  
The Meridian 1 switch can be one of the following:  
Option 11C or Option 11C Mini using fiber connections  
Option 51C  
Option 61C  
Options 81 and 81C  
The following diagram shows a CallPilot 703t server network setup with a  
Meridian 1 switch.  
Desktop  
client PC  
Desktop  
client PC  
Web-enabled  
administrative  
PC  
Telephony LAN/Customer LAN (10/100/1000Base-T)  
Modem  
Meridian1 switch  
CallPilot server  
Router or  
Ethernet  
switch  
MPB board  
MGate  
(optional)  
card  
(NTRB18CA)  
Embedded LAN  
Laptop  
Web-enabled  
administrative  
PC  
G101626  
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703t server description  
Sample network setup: Succession 1000  
The following diagram shows a CallPilot 703t server network setup with a  
Succession 1000 system:  
Web-enabled  
CallPilot  
administrative  
PC  
Desktop  
client  
PC  
i2004  
Internet  
phonesets  
Telephony LAN/Customer LAN (10/100/1000Base-T)  
Router or  
Ethernet  
switch  
Succession 1000  
Media Gateway  
Expansion  
Internet  
Telephony  
Gateway  
Line Card  
Modem  
(optional)  
CallPilot  
server  
CE-MUX  
DS-30x  
Internet  
Telephony  
Gateway  
Line Card  
Succession  
1000 Media  
Gateway  
Succession  
1000 Call  
Server  
MGate  
MPB board  
card  
(NTRB18CA)  
Embedded LAN (10/100Base-T)  
Optivity Laptop  
Web-enabled  
CallPilot  
administrative  
PC  
Telephony  
Manager  
PC  
G101636  
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703t server description  
Standard 1.04  
In the previous diagram, the telephony LAN (TLAN) provides IP  
connectivity between the Succession 1000 system and the i2004 Internet  
phonesets. The connection between the Call Server and Media Gateway can  
be point-to-point, or it can be through the LAN, if the system is installed in a  
distributed data network.  
For information about the Succession 1000 system and i2004 Internet  
phoneset bandwidth and network requirements, refer to the Succession 1000  
Planning and Installation Guide (553-3023-210).  
Switch connectivity  
For more details about how the 703t server and switch connection is  
established, refer to the switch and server setup document for your switch:  
Succession 1000 System and CallPilot Server Configuration  
(555-7101-510)  
Meridian 1 and CallPilot Server Configuration (555-7101-222)  
LAN connectivity  
The 703t server contains two Ethernet controllers on the motherboard that  
provide the following:  
10/100Base-T Ethernet network connectivity to the ELAN (Meridian 1  
and Succession 1000 only)  
For information about the ELAN’s purpose and requirements, see the  
Planning and Engineering Guide (555-7101-101).  
10/100/1000Base-T Ethernet connectivity to the CLAN  
The CLAN is an optional connection that provides data connectivity  
among desktop and web messaging clients, administrative PCs, and the  
CallPilot server.  
See “Rear panel diagram” on page 21 to identify the location of network  
interface connectors.  
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703t server description  
Network requirements  
Appropriate networking equipment must be available for the ELAN and the  
optional CLAN if it is used.  
The ELAN (and the optional CLAN if used) must be properly configured  
for correct CallPilot operation. To ensure correct configuration, Nortel  
recommends that you consult a network specialist.  
Remote access connectivity  
The RS-232 COM1 connector on the rear of the 703t server provides the  
connection to an external dial-up modem. The modem allows administrators  
and technical support personnel to administer the 703t server from a remote  
location.  
pcAnywhere is used to establish a remote access connection to the server.  
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703t server description  
Standard 1.04  
Supported peripheral devices  
This section identifies external devices that are supported by the 703t  
server. The following table describes the supported peripheral devices:  
Device  
Description  
Modem  
A 56 Kbps external modem (NTRH9078 in North America  
only) provides remote access to the 703t server. The modem  
connects to the RS-232 COM1 connector on the rear of the  
server.  
Because the modem is an external device, it requires its own  
AC power source referenced to the same ground as the 703t  
server and the switch to which it is connected.  
Ethernet hub  
A 10Base-T Ethernet hub provides the ELAN connection  
between the 703t server and the Meridian 1 switch or  
Succession 1000 system. The customer can supply a hub or  
switch from third-party vendors or from Nortel.  
Because the hub is an external device, it requires an AC  
power source referenced to the same ground as the 703t  
server and the switch to which it is connected.  
ATTENTION  
To comply with EMC requirements, a Class A hub must be  
located 10 m (33 ft.) away from the 703t server.  
Monitor,keyboard, 15-inch monitor: NTRH9011 or N0038380 LCD monitor  
and mouse  
Because the monitor is an external device, it requires its  
own AC power source referenced to the same ground as  
the 703t server and the switch to which it is connected.  
Keyboard: NTRH9013  
Mouse: NTRH9014  
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703t server description  
Reference documents  
CallPilot Customer Documentation Map  
Fundamentals  
CallPilot Fundamentals Guide (555-7101-010)  
Planning and Engineering  
Planning and Engineering Guide (555-7101-101)  
Network Planning Guide (555-7101-102)  
Data Networking for Voice over IP Guide (553-3001-160)  
Installation and Configuration  
Upgrade and Platform Migration Guide (555-7101-207)  
Installation and Configuration Task List Guide (555-7101-210)  
Server Installation Guides  
201i Server Hardware Installation Guide (555-7101-220)  
703t Server Hardware Installation Guide (555-7101-226)  
1002rp Server Hardware Installation Guide (555-7101-205)  
1005r Server Hardware Installation Guide (555-7101-228)  
Configuration and Testing Guides  
Meridian 1 and CallPilot Server Configuration Guide (555-7101-222)  
T1/SMDI and CallPilot Server Configuration Guide (555-7101-224)  
Succession 1000 System and CallPilot Server Configuration Guide (555-7101-510)  
Unified Messaging Software Installation  
Desktop Messaging and MyCallPilot Installation Guide (555-7101-505)  
Administration  
Administrator's Guide (555-7101-301)  
Software Administration and Maintenance Guide (555-7101-202)  
Desktop Messaging and MyCallPilot Administration Guide (555-7101-503)  
Meridian Mail to CallPilot Migration Guide (555-7101-801)  
Application Builder Guide (555-7101-325)  
Reporter Guide (555-7101-310)  
Maintenance  
Troubleshooting Guide (555-7101-501)  
Server Maintenance and Diagnostics  
201i Server Maintenance and Diagnostics Guide (555-7101-119)  
703t Server Maintenance and Diagnostics Guide (555-7101-227)  
1002rp Server Maintenance and Diagnostics Guide (555-7101-206)  
1005r Server Maintenance and Diagnostics Guide (555-7101-512)  
Symposium, M1/Succession 1000, and Voice Processing Guide (297-2183-909)  
End User Information  
End User Cards  
End User Guides  
Unified Messaging Quick Reference Card  
Unified Messaging Wallet Card  
A-Style Command Comparison Card  
S-Style Command Comparison Card  
Menu Interface Quick Reference Card  
Alternate Command Interface Quick Reference Card  
Multimedia Messaging User Guide  
Speech Activated Messaging User Guide  
Desktop Messaging User Guide for Microsoft Outlook  
Desktop Messaging User Guide for Lotus Notes  
Desktop Messaging User Guide for Novell Groupwise  
Desktop Messaging User Guide for Internet Clients  
MyCallPilot User Guide  
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Standard 1.04  
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Chapter 3  
Preinstallation requirements  
In this chapter  
703t Server Hardware Installation  
33  
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Preinstallation requirements  
Standard 1.04  
Installation overview  
Introduction  
This section provides an overview of the steps required to install the 703t  
server and peripheral devices. For detailed instructions, see Chapter 4,  
When you are finished, continue with the switch and server setup as  
described in the document for your switch:  
Succession 1000 System and CallPilot Server Configuration  
(555-7101-510)  
Meridian 1 and CallPilot Server Configuration (555-7101-222)  
Installation checklist  
Step  
Description  
Check  
1
Review the “Installing the CallPilot server” section in the  
Installation and Configuration Task List (555-7101-210), and  
complete stage 1 of the “Installation checklist.”  
2
Unpack the server, and ensure you have all the items you need  
(see page 37).  
Complete the following checklists that are provided in the  
Installation and Configuration Task List (555-7101-210):  
“CallPilot software media and documentation checklist”  
“CallPilot server hardware checklist”  
3
4
Remove the server side cover, and inspect the interior (see  
pages 39 and 42).  
Replace the server side cover.  
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Preinstallation requirements  
Step  
Description  
Check  
5
6
7
Place the 703t server in the chosen location (see page 48).  
Set the DIP switches on the modem (see page 51).  
Connect the 703t server and devices as follows:  
Connect the monitor, keyboard, and mouse (see page 55).  
Connect the modem (see page 55).  
Connect the 703t server to the ELAN hub (see page 58).  
ATTENTION  
To comply with EMC requirements, a Class A hub must be  
located 10 m (33 ft.) away from the 703t server.  
Note: If you are connecting the optional CLAN, do not power  
up unless your antivirus programs and Nortel security updates  
are installed first.  
Connect the 703t server to the CLAN hub (optional); (see  
page 60).  
ATTENTION  
To comply with EMC requirements, a Class A hub must be  
located 10 m (33 ft.) away from the 703t server.  
Install the software feature dongle (see page 61).  
Connect the power cords for all devices, and then power  
them up (see page 63).  
8
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Preinstallation requirements  
Standard 1.04  
Conventions for warnings  
You may encounter the following types of warnings in this guide. Do not  
ignore them.  
DANGER  
Risk of electric shock  
.
Warns you of an immediate electrical hazard, which, if not  
avoided, will result in shock, serious injury, or death.  
WARNING  
Risk of personal injury  
.
Warns you of a situation in which you can be injured if  
instructions are not followed exactly as stated.  
CAUTION  
Risk of data loss or equipment damage  
.
Alerts you to situations where data can be lost or damaged,  
equipment can be damaged, actions can result in service  
interruption, and productive time can be lost.  
ATTENTION  
Provides information that is essential to the completion  
of a task.  
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Preinstallation requirements  
Unpacking the 703t server  
Introduction  
Follow this procedure to unpack the server and peripherals.  
WARNING  
Risk of personal injury  
.
The 703t CallPilot server weighs approximately 22 kg (46 lb)  
as shipped from manufacturing. If necessary, and to prevent  
personal injury, ask someone to help you unpack and position  
the server.  
To unpack the equipment  
ATTENTION  
As you unpack each item, check it off against the  
packing list, as well as against the following checklists  
provided in the Installation and Configuration Task List  
(555-7101-210):  
“CallPilot software media and documentation  
checklist”  
“CallPilot server hardware checklist”  
1 Carefully open the cardboard carton containing the server.  
2 Remove the server from the carton and set it on the floor.  
3 Carefully open the cartons containing the monitor, keyboard, mouse,  
modem, and ELAN hub (if supplied), and set the peripherals aside.  
4 Put all manuals, CD-ROMs, operating system disks, and any disks for  
peripherals in a safe place.  
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Preinstallation requirements  
Standard 1.04  
5 Save all packing materials and cartons in case you must return any  
equipment to the carrier.  
What’s next?  
Remove the server side cover so that you can inspect the interior of the  
38  
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Preinstallation requirements  
Removing the side cover  
Introduction  
This section describes how to remove the server side cover so that you can  
work with the interior components. The side cover is on the server’s left side  
when the front of the server is facing you.  
To remove the side panel  
WARNING  
Risk of personal injury  
.
Be careful when you handle the sharp edges of the side panel  
and chassis to prevent personal injury.  
CAUTION  
Risk of equipment damage  
.
Use an ESD wrist strap to protect static-sensitive  
components.  
Place the server on its side to prevent the server from  
accidentally falling over. This provides greater stability. If  
you attempt to work with the server in its standing position,  
it may tip over when you work with the interior  
components.  
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Preinstallation requirements  
Standard 1.04  
The following diagram shows how to remove the side panel. See the  
instructions for removal below.  
1
2
3
G101761  
1 Place the server on its side on your working surface.  
2 Turn the two thumbscrews on the back of the server counter-clockwise to  
loosen them.  
Note: The thumbscrews are not removable.  
Note: If a removable screw is present, remove it. This screw secures the  
cover to the server during shipping.  
3 Place your fingertips in the depression on the side cover, and then as  
you apply pressure, pull the cover approximately 25 mm (1 in.) away from  
the front of the server until it stops.  
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4 Use one hand to pull the top edge of the cover away from the server to  
disengage the top row of tabs on the cover from the notches in the  
chassis.  
5 Use both hands to lift the cover upward to disengage the bottom row of  
tabs from the notches in the chassis.  
6 Set the cover aside.  
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Preinstallation requirements  
Standard 1.04  
Inspecting the server interior  
Introduction  
Before you install the server, you should perform a visual inspection for  
loose components, foreign matter, or shipping damage inside the server.  
CAUTION  
Risk of equipment damage  
.
When working with interior components, use an ESD wrist  
strap to protect static-sensitive components.  
To inspect the server interior  
1 Ensure that all the cards are fully seated on the baseboard.  
2 Check for any loose wires or foreign objects, such as loose screws,  
inside the chassis.  
3 Review the slot locations (see “Rear panel diagram” on page 21).  
4 Do one of the following:  
IF  
THEN  
you observe  
any damage  
contact your Nortel technical support  
representative.  
components have  
become loose  
secure them. Then replace the server  
side cover and proceed with the  
hardware installation.  
Refer to the procedures in CallPilot 703t  
Server Maintenance and Diagnostics  
(555-7101-227).  
you are satisfied that the  
703t server has arrived at  
your site undamaged  
replace the server side cover.  
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October 2006  
Preinstallation requirements  
Replacing the side cover  
Introduction  
When you are satisfied that the server was not damaged during shipment,  
reinstall the side cover.  
To replace the side cover  
CAUTION  
Risk of equipment damage  
.
Ensure that there are no tools or loose parts inside the server  
chassis before replacing the side cover.  
1 Align the right edge of the server side cover with the inside ledge at the  
front of the server.  
2 Ensure that the cover lays flat along the side of the server.  
3 Insert the tabs along the top and bottom edges of the server side cover  
inside the slots along the top and bottom of the server.  
4 Push the cover towards the front of the server until the tabs firmly  
engage in the chassis.  
Note: When correctly engaged, the cover clicks into place.  
5 Tighten the two thumbscrews on the back of the server.  
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Preinstallation requirements  
Standard 1.04  
The following diagram shows how to: 1) align the tabs, 2) engage the cover,  
and 3) tighten the thumbscrews.  
Top and  
bottom tabs  
on cover  
Top and  
bottom slots  
in chassis  
1
2
3
G101762  
What’s next?  
If you want to install the chassis feet on the bottom of the server, continue  
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October 2006  
Preinstallation requirements  
Installing the chassis feet  
Introduction  
You can install feet on the bottom of the server. The feet stabilize the server  
and will help prevent the server from accidentally falling over on its side.  
To install the chassis feet  
ards  
Tow  
k of  
bac  
ver  
ser  
Towards  
front of  
serv  
er  
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Preinstallation requirements  
Standard 1.04  
1 Ensure that the server is laying on its side, supported to give the server  
bottom four to five inches clearance above the work surface.  
2 Attach the feet as shown in the preceding diagram.  
Use four screws to attach each foot to the chassis. The holes in the feet  
line up with only one set of holes in the chassis, as follows:  
front foot: The middle hole is towards the front of the chassis.  
back foot: The middle hole is towards the back of the chassis.  
3 Place the server on its feet.  
What’s next?  
Continue with the hardware installation. For more information, see  
46  
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Chapter 4  
Installing the server and  
connecting the peripheral devices  
In this chapter  
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Installing the server and connecting the peripheral devices  
Standard 1.04  
Installing the server  
Before you install the 703t server, ensure that the chosen location meets the  
requirements identified in the “Site inspection checklist” provided in the  
Installation and Configuration Task List (555-7101-210).  
To install the server  
1 Place the 703t server in its chosen location.  
Note: The server must be placed within 20 m (60 feet) of the Meridian 1  
switch or Succession 1000 system.  
Note: The DS30X cable that connects the MPB96 boards to the MGate  
cards is 20 m (60 feet) long. This allows the server to be placed in a  
different room from the Meridian 1 switch or Succession 1000 system.  
2 Connect peripheral devices as described in the remainder of this  
chapter.  
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Preparing the modem  
You require a modem to support remote dial-up access to the CallPilot  
server. The modem also enables Nortel technical support to connect to your  
CallPilot server for troubleshooting purposes. Nortel connects to your server  
only when you request technical assistance.  
Required equipment  
To install the modem, you need the following equipment:  
an analog external modem that includes  
an RJ-11 analog phone cord  
a power adapter cord  
US Robotics 56 Kbps modem (NTRH9078) (North America only)  
a 25-pin male to 9-pin female shielded serial cable for your modem  
(A0841984)  
an analog line jack  
tweezers, or a screwdriver small enough to use to adjust DIP switches  
Modem DIP switches  
Set the modem DIP switches before you connect the modem to the CallPilot  
server.  
Note: This section applies only to the US Robotics 56 Kbps external  
Sportster modem. If your modem is different, refer to the documentation for  
your modem.  
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Standard 1.04  
The following diagram shows the key components of the external modem,  
including the location and required settings of the DIP switches:  
RJ-11  
connection  
DIP  
switches  
Serial cable  
(RS-232)  
Power  
connection  
connection  
1
2
3
4
5
6
7
8
Switch positions:  
OFF  
ON  
1 2 3 4 5 6 7 8  
G101445  
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Installing the server and connecting the peripheral devices  
To set the modem DIP switches  
Use a pair of tweezers or a small screwdriver to set the DIP switches as  
described in the “Change to” column of the following table:  
Note: ON is down. OFF is up.  
DIP  
switch  
Default  
setting  
Change  
to  
Function  
1
OFF  
OFF  
Data Terminal Ready (DTR) override  
OFF: Normal DTR operations. (The  
computer must provide a DTR signal for the  
modem to accept commands. If DTR is  
dropped, the call is terminated.)  
ON: The modem ignores DTR (override).  
2
3
4
5
OFF  
ON  
OFF  
ON  
Verbal/numeric result codes  
OFF: Verbal (word) results.  
ON: Numeric results.  
Result code display  
OFF: Suppresses result codes.  
ON: Enables result codes.  
OFF  
ON  
OFF  
ON  
Command mode local echo suppression  
OFF: Displays keyboard commands.  
ON: Suppresses echo.  
Auto answer suppression  
OFF: The modem answers on the first ring  
or later, as specified in user-defined  
nonvolatile memory (NVRAM).  
ON: Disables auto answer.  
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Installing the server and connecting the peripheral devices  
Standard 1.04  
DIP  
switch  
Default  
setting  
Change  
to  
Function  
6
7
8
OFF  
OFF  
ON  
OFF  
OFF  
ON  
Carrier Detect (CD) override  
OFF: The modem sends a CD signal when it  
connects with another modem; it drops the  
CD on disconnect.  
ON: CD is always on (override).  
Power-on and ATZ reset software defaults  
OFF: Loads Y or Y1 configuration from  
NVRAM.  
ON: Loads &F0-Generic template from  
read-only memory (ROM).  
AT command set recognition  
OFF: Disables command recognition (dumb  
mode).  
ON: Enables recognition (smart mode).  
What’s next?  
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Installing the server and connecting the peripheral devices  
Connecting peripherals to the server  
This section describes how to connect the monitor, keyboard, mouse, and  
modem to the server.  
Rear panel  
The peripheral device connection panel at the back of the server provides a  
legend that shows the symbol for each peripheral device and which  
connector to use.  
CAUTION  
Risk of system failure  
.
You can install or use only Nortel-supplied peripheral devices  
on your server. Installation or use of other peripheral devices  
can result in system failure.  
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Installing the server and connecting the peripheral devices  
Standard 1.04  
The diagram below shows the connectors for the power cord and the  
peripheral devices on the 703t server.  
Power connector  
PS/2 mouse connector  
USB connectors  
(future use)  
PS/2 keyboard connector  
Serial port (COM1)  
Parallel port  
Monitor connector  
10/100/1000Base-T  
CLAN Ethernet connector  
(NIC2 1 GB)  
10/100Base-T  
ELAN Ethernet connector  
6
5
4
3
2
1
(NIC1 10/100 MB)  
PCI slots  
Serial port (COM2)  
(not installed)  
G101760  
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Installing the server and connecting the peripheral devices  
To connect the mouse, keyboard, and monitor to the  
server  
1 Place the monitor, keyboard, and mouse in the same location as the  
server.  
2 Plug the keyboard and mouse into the appropriate PS/2 connectors on  
the chassis rear panel. See the diagram on page 54.  
3 Plug in the monitor connector. Tighten the screws on the connector.  
4 Ensure that a single-point ground reference is available for all the power  
outlets serving the CallPilot server and its peripherals. Before the  
CallPilot server installation, a qualified electrician must implement the  
single-point ground reference requirement between the power outlets of  
the CallPilot server and the power outlets of the switch.  
5 Connect the power cord to the monitor, and plug the other end into a wall  
receptacle or power bar.  
6 Turn on the monitor.  
To connect the modem to the server  
1 Ensure that the modem’s AC power cord is not plugged in.  
2 Connect the large 25-pin male connector to the back of the modem.  
Tighten the connector screws.  
3 Connect the 9-pin female connector to COM1 port at the rear of the  
server. Tighten the connector screws.  
4 Connect one end of the telephone cable to the modem RJ-11 jack  
labeled LINE.  
5 Connect the other end of the telephone cable to the RJ-11 jack in the  
wall.  
6 Ensure that a single-point ground reference is available for all the power  
outlets serving the CallPilot server and its peripherals. Before the  
CallPilot server installation, a qualified electrician must implement the  
single-point ground reference requirement between the power outlets of  
the CallPilot server and the power outlets of the switch.  
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Standard 1.04  
7 Connect the power cord to the modem, and plug the other end into a wall  
receptacle or power bar.  
8 Turn on the modem.  
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What’s next?  
Connect the server to the ELAN and CLAN hubs (if applicable).  
IF the server will  
THEN  
be connected to the ELAN  
be connected only to a CLAN  
continue with page 60.  
not be connected to either the  
ELAN or CLAN  
continue with installing the software  
feature dongle. See page 61.  
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Standard 1.04  
Connecting the server to the ELAN  
Connect the CallPilot server to the Meridian 1 switch or Succession 1000  
system using the Embedded LAN (ELAN).  
ATTENTION  
For important considerations about using the ELAN in  
your network, see the Planning and Engineering Guide  
(555-7101-101).  
ATTENTION  
To comply with EMC requirements, a Class A hub must  
be located 10 m (33 feet) away from the 703t server.  
To connect the server to the ELAN (Meridian 1 or  
Succession 1000 only)  
1 Locate the ELAN Ethernet connector on the back of the server.  
Note: The ELAN connector is labeled as NIC1 10/100 MB. For the  
connector location, see the diagram on page 54.  
2 Connect an RJ-45 network cable from the ELAN hub to the server’s  
ELAN connector.  
Note: The ELAN hub is optional if you use a cross-over network cable to  
make a direct point-to-point connection from the server to the switch.  
However, if you choose to establish a direct point-to-point ELAN  
connection, no other device can connect to the ELAN.  
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3 At the switch, connect the ELAN network cable to an MAU (Ethernet)  
transceiver. Then complete the connection from the transceiver to the  
switch.  
DANGER  
Risk of fire hazard  
.
The NTRH9069 MAU is not suitable for installation in ducts,  
plenums, or other spaces used for environmental air. Do  
not install it above a false ceiling or below a raised floor,  
unless it can be confirmed that these spaces are not used  
to convey environmental air.  
What’s next?  
IF the server will  
THEN  
be connected to a CLAN  
not be connected to a CLAN  
continue with installing the software  
feature dongle. See page 61.  
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Installing the server and connecting the peripheral devices  
Standard 1.04  
Connecting the server to the CLAN  
(optional)  
This section provides instructions to connect the server to the Customer  
LAN (CLAN).  
Note: The CLAN connection is optional. However, connection to a CLAN  
is required for support of desktop and web messaging users, or  
administration by means of a web-enabled PC. Make sure that your latest  
antivirus programs and Nortel security updates are installed.  
ATTENTION  
To comply with EMC requirements, a Class A hub must be  
located 10 m (33 feet) away from the 703t server.  
To connect the server to the CLAN  
1 Locate the CLAN connector on the back of the server.  
Note: The CLAN connector is labeled as NIC2 1GB. For the connector  
location, see the diagram on page 54.  
2 Connect an RJ-45 network cable from the CLAN hub to the CLAN  
connector.  
Note: When connecting the optional CLAN, do not power up unless your  
antivirus programs and Nortel security updates are installed first.  
What’s next?  
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Installing the server and connecting the peripheral devices  
Installing the Nortel software feature  
dongle  
The software feature key is a security device that stores the unique serial  
number of the server. The feature key is embedded in the Nortel software  
feature dongle, which plugs into the parallel port.  
An illustration of the software feature key embedded in the software feature  
dongle is shown below:  
Software  
feature key  
G101738  
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Standard 1.04  
Requirements  
For installation, you require a Phillips No. 1 screwdriver.  
To install the software feature dongle  
1 Ensure that there is no cable connected to the parallel port.  
Note: The parallel port is also known as the printer port or LPT1. It is  
located at the back of the server. See the diagram on page 54.  
2 If the software feature key is not pre-installed on the dongle, remove it  
from the plastic bag and carefully insert it into the software feature slot on  
the dongle. Make sure that the clips secure it properly and that the Nortel  
logo faces outwards.  
3 Plug the male end of the adapter into the parallel port.  
4 Tighten the connector screws.  
What’s next?  
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Connecting the server to power  
Before you begin  
Ensure that proper power and grounding are available for all the power  
outlets serving the CallPilot server and its associated peripherals. Power for  
these devices must be wired and fused independently of all other receptacles  
and referenced to the same ground as the PBX system.  
A qualified electrician must implement the single-point ground reference as  
required among the power outlets of the CallPilot server, its associated  
peripherals, and the power outlets of the switch.  
Provide a sufficient number of properly grounded power outlets or power  
bars for all equipment.  
The single-point ground (SPG) required by the system can be an isolated  
ground (IG) bus or AC equipment ground (ACEG) bus in the service panel  
or transformer. The system must be connected to safety ground/protective  
earth in accordance with NEC requirements. For international use, the  
system must be connected to safety ground/protective earth in accordance  
with Paragraph 2.5 of EN60950/IEC950.  
Note: Refer to Large System: Planning and Engineering (553-3021-120) for  
a complete description of approved ground sources and methods. Insulated  
ground wire must be used for system grounding.  
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Standard 1.04  
Before you connect the server to the power source, review the following  
diagram (and the warning that follows) to ensure that all peripheral  
hardware devices are in place:  
CallPilot  
server  
Video  
RJ-45  
RJ-45  
RS-232  
Modem  
Monitor  
Mouse  
Keyboard  
ELAN hub  
(M1 or  
CLAN hub  
(optional)  
Succession  
1000 only)  
AC  
power  
AC  
power  
AC  
power  
AC  
power  
AC  
power  
source  
G101637  
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Installing the server and connecting the peripheral devices  
WARNING  
Risk of personal injury and risk of hardware failure  
.
You must connect the power outlets that are used by the  
CallPilot server and its peripheral devices to the same  
single-point ground reference as the one used by the switching  
system connected to the CallPilot server.  
If this requirement is not met, power transients can cause  
personal injury, hardware failure, or both. For more information  
on single-point grounding requirements, refer to the Installation  
and Configuration Task List (555-7101-210).  
To connect the server to power  
1 Plug the server’s AC power cord into the server’s rear panel.  
2 Plug the other end into a wall receptacle or power bar.  
To start the server  
1 Press the server power switch to start the server.  
2 Observe the Power-On Self Test (POST) and initialization messages on  
the monitor.  
3 Let the mini-setup sequence run until you are prompted to log in to the  
operating system.  
Note: The system may perform multiple reboots. This is normal.  
4 Ensure that the operating system logon window appears on the monitor.  
Note: If the logon window does not appear, refer to the CallPilot  
Maintenance and Diagnostics guide for your server for troubleshooting  
instructions.  
5 Proceed with the CallPilot server and switch configuration guide for your  
switch to connect and configure the server and switch.  
703t Server Hardware Installation  
65  
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Installing the server and connecting the peripheral devices  
Standard 1.04  
66  
CallPilot  
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Index  
Numerics  
B
703t server  
CLAN  
board labels, CallPilot Manager 24  
connection, establishing 60  
connections  
C
establishing 63  
power 63  
dimensions 16  
checklist, installation 34  
CLAN  
connecting server to 60  
COM1 connection, description 29  
connectivity  
CLAN 28  
ELAN 28  
remote access 29  
copyright 2  
Customer LAN See CLAN  
ELAN  
connection, establishing 5859  
environmental specifications 17  
feet, installing 4546  
front panel, description 1820  
hard drive bays 20  
installing 48  
LEDs 19  
PCI slots 22  
peripheral device connections, diagram  
peripheral devices, connecting 53  
power connection, establishing 65  
rear panel, description 5354  
side cover  
D
DC power input 55  
devices, peripheral 30  
keyboard 30  
modem 30  
monitor 30  
mouse 30  
removing 3941  
replacing 4344  
slot assignments 24  
slot locations 21  
diagrams  
CallPilot network connections  
Meridian 1 26  
Succession 1000 27  
front panel 18  
starting 65  
unpacking 37  
modem 50  
A
rear panel 21, 54  
server connections, peripheral devices 63  
server feet, installing 45  
adapter, software feature key 61  
703t Server Hardware Installation  
67  
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Index  
Standard 1.04  
side cover  
removing 40  
replacing 44  
system status 19  
software feature key adapter 61  
TLAN (Succession 1000) 27  
dimensions, 703t server 16  
DIP switches, setting modem 5152  
dongle 61  
M
Meridian 1, CallPilot server network setup  
modem 30  
connecting to the server 55  
description 30  
diagram 50  
E
DIP switches, description 4950  
DIP switches, setting 5152  
required equipment 49  
monitor  
ELAN  
connecting server to 5859  
Embedded LAN See ELAN  
environmental specifications, 703t server 17  
Ethernet hub 30  
connecting to the server 55  
description 30  
mouse  
connecting to the server 55  
description 30  
F
fax modem  
diagram 50  
required equipment 49  
front panel, description 1820  
N
network  
controllers 28  
protocols 28  
setup, CallPilot  
Meridian 1 26  
Succession 1000 27  
H
hard drive bays 20  
K
P
keyboard  
part numbers  
keyboard 30  
connecting to the server 55  
description 30  
modem 30  
monitor 30  
mouse 30  
PCI slots 22  
L
peripheral devices 30  
connecting to the server 53  
keyboard 30  
LAN connections, description 28  
LEDs  
network controller 19  
modem 30  
68  
CallPilot  
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October 2006  
Index  
monitor 30  
mouse 30  
power  
connecting server to 65  
grounding, requirement 65  
protocols, supported network 28  
replacing 4344  
slot assignments 24  
slot locations 21  
starting 65  
unpacking 37  
side cover  
removing 3941  
replacing 4344  
single-point grounding, power requirement  
slot assignments 24  
R
rear panel, description 2122, 5354  
regulatory information 2  
slot locations 21  
remote access connectivity 29  
RS-232 connection 29  
software feature key 61  
software feature key adapter  
description 61  
installing 62  
specifications, environmental 17  
Succession 1000, CallPilot network setup 27  
switches, setting modem DIP 5152  
S
serial number 61  
server  
CLAN  
connection, establishing 60  
connections  
T
establishing 63  
telephony LAN See TLAN  
TLAN, diagram 27  
trademarks 2  
power 63  
dimensions 16  
ELAN  
connection, establishing 5859  
environmental specifications 17  
feet, installing 4546  
front panel, description 1820  
hard drive bays 20  
installing 48  
U
unpacking 37  
interior inspection 42  
LEDs 19  
PCI slots 22  
W
warnings, conventions 36  
peripheral device connections, diagram  
peripheral devices, connecting 53  
power connection establishing 65  
rear panel, description 5354  
serial number 61  
side cover  
removing 3941  
703t Server Hardware Installation  
69  
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Index  
Standard 1.04  
70  
CallPilot  
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Download from Www.Somanuals.com. All Manuals Search And Download.  
703t Server Hardware Installation  
CallPilot  
Release 4.0  
Document Number: 555-7101-226  
Document Version: Standard 1.04  
October 2006  
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All Rights Reserved.  
The information in this document is subject to change without notice. The statements,  
configurations, technical data, and recommendations in this document are believed to be  
accurate and reliable, but are presented without express or implied warranty. Users must  
take full responsibility for their applications of any products specified in this document.  
The information in this document is proprietary to Nortel Networks.  
*Nortel Networks, the Nortel Networks logo, and the Globemark are trademarks of  
Nortel Networks.  
*Microsoft, MS, MS-DOS, Windows, and Windows NT are registered trademarks of  
Microsoft Corporation.  
All other trademarks and registered trademarks are the property of their respective  
owners.  
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