User Guide
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15 Send and receive mobile
messages
When you have mobile (text) messaging service, you can receive messages
on the screen and send messages to e-mail addresses and phone numbers.
Note: Before you send or receive mobile messages, you may need to
subscribe to the messaging service offered by your service provider.
Some networks may not support mobile messaging.
The message types vary by service provider. Your phone automatically creates
the types of messages supported by your service provider:
•
•
Text: A text message can include text and a call-back number.
Number only: A number-only message is like a numeric page. A call-
back number (the sender’s phone number) appears on the recipient’s
pager or phone screen.
A message contains both a header and the body. The header may have the
sender’s phone number or e-mail address and the date and time of the
message. If you have a phone book entry that matches the sender’s phone
number, the sender’s name also appears. The body contains the main part
of the message. If you receive a message sent by e-mail, the subject (title)
may appear at the beginning of the message body.
15
• ABOUT WRITING MESSAGES
Traditional or Predictive Input
You can write text messages with standard input or predictive text input.
•
Traditional (multitap) input method: This is the default mode. This
method requires that you press some keys more than once (multitap).
For example, to enter the letter c, you must press
three times.
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Send and receive mobile messages
•
Predictive text input method: In the predictive text mode, your phone
“guesses” which word you are entering. This mode requires that you
press a key only once for each letter you enter.
Note: To learn more about using Predictive Text when creating
messages, see “Working with predictive text input”
Write a new message
1
Press Menu 0 > 1 > 1 > 1 (Messages > Text messages > Write new).
If Text and Number only appear in a list of menu items, scroll to Text,
press Select, and go to the next step.
If these items are not on your menu, proceed to the next step.
You may address your message or write it first and address it later.
2
•
To address your message, scroll to Add e-mail or Add number,
then press Select.
•
To begin writing your message, scroll to Edit message, then press
Select. The terms writing and editing refer to the process of entering
text into a text message.
After you have written your message, you can:
•
•
Address and send it.
15
Save the message in the Outbox and address and send it later.
(Press Options, scroll to Save, then press Select).
Enter text into a message
A counter in the top right corner of the screen indicates the number of
remaining characters that you can enter into your message.
Caution: While editing a message, if you accidentally press and hold Clear,
all text within your message will be deleted.
To exit the message editor at any time without saving your text, press
Options, scroll to Exit, then press Select.
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Key
1
Characters
. , @ ’ ? ! -1
ABC2
Key
7
Characters
PQRS7
2
8
TUV8
3
DEF3
9
WXYZ9
4
GHI4
0
Enters an empty space or 0
Special characters
5
JKL5
*
6
MNO6
#
Changes letter case; long press toggles
between ABC/abc & 123 mode
Change the text input method
To switch (toggle) between predictive and traditional text input modes
while you are editing a message, press the Pound key
several times
until the icon indicates the mode you want to use. You must activate
predictive text before you will be able to toggle between the two modes.
Tip: If you don’t want to use predictive text input mode at all, deactivate
it. You can reactivate it later.
15
• WORKING WITH PREDICTIVE TEXT INPUT
The predictive text feature is based on a built-in dictionary to which you
can add words. Your phone includes several different language versions of
this dictionary. Although your phone can display a given language on the
screen, it may not have a predictive-text dictionary of that same language.
By default, your phone is set in the traditional text input mode. Before you
can use the predictive text input method, you must first activate the
predictive text mode.
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Send and receive mobile messages
Activate predictive text mode
Predictive text mode is active when the predictive text icon (
) is
present at the top of the screen. If the icon does not appear, predictive
text mode has been deactivated.
To activate the predictive text mode while editing a message:
1
2
3
4
Press Options.
Scroll to Predictive text.
Press Select.
Scroll until the language you want appears, then press OK.
Deactivate predictive text mode
To return to the traditional text input mode, you must deactivate the
predictive text input mode:
1
2
3
While editing a message, press Options.
Scroll to Predictive text. The language list displays.
On the language list, scroll to Prediction off and press OK. Your
phone is now in traditional (multitap) mode.
4
You can also use multitap on the pound key (#) to go to traditional
text in a message.
15
Add words to the dictionary
1
If the ? character appears after the word, press Spell, or at any time
while you are editing, press Options, scroll to Insert word, then press
Select.
2
Enter the word using traditional text input, and press OK. If the
dictionary is full, the new word replaces the oldest added word.
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Change the dictionary language
You can change the dictionary language while you are editing a message:
1
2
3
While editing a message, press Options.
Scroll to Predictive text, then press Select.
Scroll to a language, then press OK. The selected language is active.
• WRITE WITH PREDICTIVE TEXT INPUT
Enter words
1
Press each key only once for each letter of the word. For example, to
write hello, press 4 > 3 > 5 > 5 > 6. The characters that you enter
appear underlined. The word changes after each keystroke, so only
check the word after you press all the appropriate keys.
2
3
When you finish the word, check to make sure that the word is correct.
If the word is correct, enter a space (press the 0 key)
the next word.
and write
4
If the word is incorrect and is underlined, press the Star key (
)
repeatedly until the desired word appears. OR, press Options, scroll to
Matches, then press Select. Your phone shows a list of words. Choose
a word from the list, then press Use, or press Back to exit and return
to the message editor.
15
5
If the ? character appears after the word, there are no more words in
the dictionary that correspond to your key presses. At this point, you
can add the word to the dictionary by pressing Spell.
Writing compound words
To write a compound word quickly (for example, bluejay):
1
2
Write the first part of the word (blue).
Press
(do not enter a space). The underline disappears from the
first part.
3
Write the second part of the word (jay).
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Send and receive mobile messages
Deleting characters
When you need to delete characters use one of these methods:
•
•
To delete one character to the left of the cursor, press Clear.
To delete all characters in the message, press and hold Clear.
Changing letter case modes
You can switch (toggle) between uppercase
letter mode by pressing the Pound key
and lowercase
.
If the predictive text mode is active and you don’t wait at least 1.5
seconds between key presses, the text input mode will also be switched
between traditional and predictive text.
If predictive text mode is active when you create a new message, the first
letter of the first word that you enter will be uppercase.
Entering numbers
When you enter numbers, use either of these methods:
•
•
For one or a few numbers, press and hold the respective number key.
For many numbers, change to number entry mode (press and hold
the Pound key ) and enter the numbers as usual.
15
Inserting special characters
•
To insert a special character (such as a punctuation mark), press and
hold the Star key
, or press Options, scroll to Insert symbol,
then press Select.
•
To insert a period (.) quickly, press the 1 key
. To insert double
hyphens (--) quickly or three dots (an ellipsis...), press the 1 key
a few times.
Templates
Note: Templates are available in English only.
A template is a predefined, commonly used sentence that you can quickly
insert into a message:
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1
2
3
While you are editing a message, press Options.
Scroll to Add template, then press Select.
Scroll to the template you want to use. For example:
1. Call me at [ ]. <phone number/time/place>
2. I’ll call you at [ ]. <time/place>
Brackets ([ ]) in a template represent a value that you can specify. The
value is not retained for future use; you enter the value each time you use
the template. If you select a template that contains brackets, you will be
prompted to enter a value. You can edit the template text after you insert
it into your message.
• RECEIVE A MOBILE MESSAGE
When you receive a mobile message, the mobile message icon
appears and Message received (or New emergency message) displays.
If you have a message alert tone set, a tone may sound.
When you receive notification, you can:
1
Press Clear to dismiss the notification and read the message later
from your Inbox.
OR
15
Press Read to read the message now.
The Inbox opens with the new message selected.
If No space: message waiting or a similar message appears, your
phone’s memory is full. You must make room for the message. Press
Read again.
If necessary, scroll to read the entire message.
2
At the end of the message, scroll further to view the sender’s name or
phone number and the date and time the message was received.
When you’ve seen the last new message, the
icon disappears.
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Send and receive mobile messages
• MESSAGE OPTIONS
While reading a message, you have several options. Some of these options
may not be available for some types of messages:
Erase deletes the message. Press OK to confirm the deletion or Clear to
cancel.
Reply allows you to send a return message to the sender.
Save sends the message to the Saved folder.
Use number allows you to call quickly or save a phone number included
in the message. If more than one number was included, a list of numbers
displays.
To save the number:
a) Read the message and scroll until the number you want to save
is visible.
b) Press Options, scroll to Use number, and press Select.
If one phone number appears on the screen, press Call (or press
,
then Save).
If a list of numbers appears, scroll to a number, press OK, then press Call
(or press , then Save).
15
Save address extracts one or more e-mail addresses from the message (if
it contains any) and allows you to save the addresses in your phone book.
Forward allows you to send the message to another recipient. For more
information about forwarding a message, see “Forward a message” on
page 77 .
Reply w/ copy allows you to send a message back to the sender. Your
message will include a copy of the message you received.
• MESSAGE STORAGE
Your phone can store about 60 messages. All folders share the memory, so
the actual number of stored messages depends on the message length.
Three folders store your messages:
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•
•
•
Inbox: All messages that you received and have not erased or saved.
Outbox: Messages that you sent or created and saved to send later.
Saved: Messages that you saved from the Inbox or Outbox.
If the memory is full when you receive a mobile message:
•
Non-emergency Message: The oldest sent message in the Outbox
folder is deleted. Drafts or unsent messages are not deleted. If there
are no sent messages in the Outbox folder, the oldest read message
in the Inbox folder is deleted. If there are no read messages in the
Inbox, No space: message waiting or a similar message appears. This
message prompts you to delete messages from one of the folders. The
network resends the message later.
•
Emergency Message: An emergency message, sent only by a network
operator, follows the procedure for a nonemergency message and adds
an additional safeguard. For the emergency message, other messages
in the Inbox, Outbox, and Saved folders may also be automatically
deleted if your phone’s memory is full.
• CREATE A TEXT MESSAGE
Address a text message
15
Use this procedure to address your message to one or more recipients:
1
You must be editing the message that you want to address:
•
•
If you are in Edit message, press Options, then go to the next step.
If you are not in Edit message (for example, you wrote the
text message and saved it to send later), open the Outbox
(Menu 0 > 1 > 1 > 3). Scroll to the message you want to address.
Press Options. Scroll to Resend. Press Select. Go to the next step.
2
3
Scroll to Add e-mail (to add an e-mail address) or Add number
(to add a phone number), then press Select.
Enter the e-mail address or phone number, then press OK.
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Send and receive mobile messages
Notes about addresses
•
You can address a text message to as many as 10 e-mail addresses, phone
numbers, or a combination of both. To see a list of all recipients to whom
your message is addressed, scroll to List recipients, then press Select.
•
•
The maximum number of characters allowed in a phone number is 32.
The maximum number of characters allowed in an mail address is 48.
While entering a phone number or e-mail address, press and release
Clear to delete one character, or press and hold Clear to delete all
characters.
•
If a recipient’s e-mail address or phone number is in your phone book,
you can quickly enter it by searching for the recipient’s name. To search,
press Search. To jump to an entry in your phone book quickly, press the
appropriate key. For example, if the entry is John (j), press the 5 key
. To jump to Kim (k), press the 5 key
twice. If an e-mail
address or phone number is not associated with the entry that you select,
a message will appear: No e-mail address found or No numbers
found.
•
When entering an e-mail address manually, you can quickly enter the
@ symbol by pressing the 1 key
appears.
repeatedly until the @ symbol
15
Note: To address a number-only message, see “Send a number-only
message” later in this section.
• SEND A MESSAGE
This procedure assumes that you have addressed your text message and
entered some text into it (or have entered a callback number). Before you
send your message, you can select one or more options. While you’re editing
the message, press Options, scroll to Settings, then press Select. To select
an option, Mark it. To deselect an option, Unmark it.
•
Urgent: Sets the priority level of your message to “urgent”. Urgent
message or a similar notification will appear on the screen of the
recipient’s phone or other device.
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•
•
Delivery note: When the recipient receives your message, the network
will send you a delivery note. If you address the message to more than
one recipient, you will receive a separate delivery note for each recipient.
Callback no.: Allows you to enter a phone number at which the
recipient can call you.
After you mark and unmark the options, press Back. The message Save
changes? appears. To accept the changes that you made to the settings,
press Yes. To discard the changes, press No.
To send the message, press Options, scroll to Send, then press Select.
If the network can’t send your message, a warning note should appear.
Try to resend the message later.
Message delivery notification
When you send a message, you can ask to be notified when the message
is received. This notification is called a delivery note. When the recipient
gets your message, the network sends you a delivery note. You will receive
a separate delivery note for each recipient.
Urgent mobile messages
You can assign an urgent priority level to a mobile message. When you
receive an urgent mobile message, Urgent appears in the message header.
When you send an urgent mobile message, a similar notification appears
on the recipient’s phone or other device if it supports this feature.
15
Note: To create a number-only message, see the next topic in this
section.
There are four ways to create a text message:
•
•
•
•
Write a new, blank message
Reply to a received message
Resend a message
Forward a message
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Send a number-only message
information about types of messages, see “Send and receive e-mail
Press Menu 0 > 1 > 1 > 1 (Messages > Text messages > Write new).
Note: If Text and Number only appear in a list of menu items, scroll to
Number only, then press Select.
Use the following guidelines when addressing your message and specifying
a callback number:
•
•
•
Use Add number to specify a recipient’s phone number. The maximum
number of characters allowed in a phone number is 32.
When prompted to enter a recipient’s phone number, you can manually
enter it or search for it.
When searching, the list of entries in your phone book is displayed.
To jump to an entry quickly, press the appropriate key. For example, if
the entry is John (j), press the 5 key
the 5 key twice.
. To jump to Kim (k), press
•
•
You can address your message to as many as 10 recipients. You can
see a list of recipients who will receive your message (List recipients).
15
You can create a message, save it in your Outbox, then address it and
send it later (Save).
The callback number (Callback no.) is the phone number at which you want
the recipient to call you. When prompted to enter a callback number, the
default callback number (your mobile phone number) may appear in the
field. You can use this number or enter a different number.
Resend a message
1
Open your Outbox (Menu 0 > 1 > 1 > 3). Scroll until the message you
want to resend is highlighted.
2
Press Options. Scroll to Resend. Press Select.
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•
•
Before you resend your message, you can edit it. You can also edit
the recipients list (Add e-mail, Add number, or List recipients).
Settings (Urgency, Delivery note, and Callback no.) for the
message are kept unless you edit them (Options > Settings).
3
To send the message, press Options, scroll to Send, then press Select.
• ERASE MESSAGES
You can erase the message you’re reading or several messages at once.
Erase the current message
Press Options, scroll to Erase, then press Select.
Erase multiple messages
1
Press Menu 0 > 1 > 1 > 5 (Messages > Text messages > Erase).
2
Scroll until the message is highlighted, then press Select. Depending
on your service provider, you may be need to confirm your choice or
enter your security code to prevent accidental deletion of messages.
•
All read: Erases all read messages in the Inbox (unread messages
are not erased); erases all messages in the Outbox and Saved
folders (these folders cannot contain unread messages).
15
•
•
•
All in inbox: Erases all messages (read or unread) in the Inbox.
All in outbox: Erases all messages (sent or unsent) in the Outbox.
All saved: Erases all messages in the Saved folder.
• REPLY TO A MESSAGE
1
Read the message to which you want to reply.
•
If you just received the message and the Start screen is currently
displayed, press Read.
•
•
If the message is in the Inbox folder, press Menu 0 > 1 > 1 > 2.
If the message is in the Saved folder, press Menu 0 > 1 > 1 > 4.
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Scroll to the message, press Read, and then press Options.
2
3
Scroll to Reply (or Reply w/ copy if you want to include a copy of the
original message in your reply).
If you reply with copy, your message could be long. In some networks,
a long message is shortened and the recipient may not see all of it.
4
Press Select.
After you write your message, you can:
•
•
Address and send it.
Save the message in the Outbox, and address and send it later
(Press Options, scroll to Save, then press Select).
• FORWARD A MESSAGE
1
In the Inbox or Saved folder, read the message that you want to
forward.
2
3
Press Options, scroll to Forward, then press Select.
Prepare your message as you would any other message that you create.
•
If the message you are forwarding is a text message, you can edit
the message before you send it.
15
•
If your phone is configured to be able to send a number-only
message, you can forward a callback number as a number-only
message, provided the original message was also a number-only
message.
4
After you prepare your message, you can:
•
•
Address it, then send it.
Save it to the Outbox (press Options, scroll to Save, then press
Select), then address it and send it later.
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16 Send and receive e-mail
messages
You can use your phone to send and receive e-mail messages. You no longer
need to be at your computer to send or receive messages. The e-mail feature
is not available from all service providers.
• SAVE E-MAIL ADDRESSES
You can add an e-mail address to a name you’ve already saved in the phone
book. You can also add a name and address as a new entry.
Save an e-mail address for an existing name
1
At the Start screen, press Names, then at Search, press Select.
The Names box opens.
2
3
Enter the first two letters of the name you want to find. Press OK.
Press Options (or press Details if the Name list view is selected in your
phone book), and scroll to E-mail address. Press Select.
The e-mail address box opens.
4
5
Enter the address.
16
Press
once for a dot (.). Press
repeatedly until the @
appears. Press OK when you see the correct character.
When you finish entering the address, press OK.
The message Saved appears briefly, confirming your action.
Add a new e-mail address
1
At the Start screen, press Names. Scroll to Add new. Press Select.
The Names box opens.
2
Enter the name. Press OK.
The Number box opens.
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Send and receive e-mail messages
3
4
Enter the phone number. Press OK.
The message Saved appears briefly, confirming your action.
Press Options, scroll to E-mail address. Press Select.
The e-mail address box opens.
5
6
Enter the address. Insert special characters such as the “dot” and @
signs by pressing
.
Press OK.
The message Saved appears briefly, confirming your action.
Edit an e-mail address
1
At the Start screen, press Names, then at Search, press Select.
The Names box opens.
2
3
Enter the first two letters of the name you want to find. Press OK.
Press Options (or press Details if the Name list view is selected in your
phone book), and scroll to E-mail address. Press Select.
The e-mail address box opens.
4
5
Enter any changes, using the scroll keys to move the insertion point
backward and forward in the address.
When the address is correct, press OK.
16
The message Saved appears briefly, confirming your action.
• SEND AN E-MAIL MESSAGE
1
At the Start screen, press Menu and then, at Messages, press Select.
At Text messages, press Select. Scroll to Write e-mail. Press Select.
The e-mail address box opens.
If your phone asks for an e-mail gateway number, see your service
provider.
2
Enter the e-mail address, or press Search.
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•
•
•
If youpress Search, enter the first few letters of the name you want.
Press OK when you find the name. The address appears in the
Recipient address box. Press OK.
The phone lists all the names from your phone book. If you select
a name for which there is no e-mail address, your phone displays
the message, No e-mail address for this name.
If you enter the e-mail address, press OK when you’ve finished.
The Subject box opens.
3
4
Enter a subject. Press OK.
The subject line can hold a maximum of 26 characters. You can leave
the line blank if you wish.
When the message screen appears, enter your message.
Note: The maximum number of characters for message length varies;
check with your service provider for details.
You can turn on predictive text input if you wish. For information, see
5
When you finish the message, press Options, select Send. Press OK.
A status message tells you the mail is being sent.
Other options for a completed message
16
Save
Saves the message in the saved folder until you send it.
Erase
Erases the message and returns you to the Recipient
address box.
Quit
Erases the message and returns you to the Start screen.
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Send and receive e-mail messages
• REPLY TO OR FORWARD AN E-MAIL MESSAGE
1
If the message is not on the screen, press Menu, Message, Text
messages and Inbox (Menu 0 > 1 > 1 > 1).
2
3
4
Select the message you received. Press Read.
Press Options. Scroll to Forward or Reply. Press OK.
Scroll to As e-mail. Press Select.
If the phone needs an e-mail gateway number, see your provider.
Enter the recipient’s e-mail address or press Search to find the name.
5
•
•
•
If youpress Search, enter the first few letters of the name you want.
Press OK when you find the name. The address appears in the
Recipient address box. Press OK.
The phone lists all the names from your phone book. If you select
a name for which there is no e-mail address, your phone displays
the message, No e-mail address for this name.
If you enter the e-mail address, press OK when you’ve finished.
6
7
8
Enter a subject line. Press OK. The subject line holds up to 26 characters.
You can leave it blank.
When the message box opens, write your reply or message you want
to add when you forward the mail. You can use predictive text input.
16
When you’ve finished your message, press Options. Scroll to Send.
Press OK.
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