EPSON Stylus Pro and Pro XL
printer
cover
Printable columns and printing speed*:
Printable columns LQ printing speed
(characters per
Character pitch
(characters per inch)
Pro
Pro XL
second)
10
80
127
200
output
tray
12
96
152
240
15
120
137
160
190
300
17 (10 condensed)
20 (12 condensed)
218
340
knob
254
400
*
Print speeds vary depending on system configuration, software
application, resolution, and amount of page covered. Figures are
based on letter-size paper with color printing.
control
panel
paper tray
Resolution:
interface
card cover
Maximum 720 × 720 dpi
89 milliseconds per 1⁄6-inch line;
2.2 inches per second
Paper feed speed:
Input buffer:
Print direction:
Control code:
64KB
Bidirectional with logic seeking
ESC/P 2 and expanded raster graphics
code
serial
interface
Paper feeding:
Line spacing:
Auto sheet feeder
1⁄6-inch (default), programmable to
1⁄8-inch or in 1⁄360-inch increments using
control codes
parallel interface
ink cartridge clamps
Operate button
Character tables:
Character sets:
1 Italic and 20 graphics character tables
14 International and 1 legal character
sets
Paper
Note:
Since the quality of any particular brand or type of paper may be
changed by the manufacturer at any time, EPSON cannot
guarantee the use of any particular brand or type of paper. Always
test samples of paper stock before purchasing large quantities or
printing large jobs.
Paper path:
Sheet feeder, front entry
paper thickness lever
Paper tray
capacity:
100 sheets at 17 lb (64 g/m2) paper
70 sheets of EPSON special coated paper
50 sheets of EPSON transparency films
30 sheets of EPSON high-quality glossy
paper
10 envelopes
Printer Specifications
Paper size:
Letter (8.5 × 11 inches)
A4 (210 × 297 mm)
Printing
Printing method:
On-demand ink jet
64 monochrome (black) nozzles
(16 × 4 staggered)
48 color nozzles
Legal (8.5 × 14 inches)
US B (11 × 17 inches)*
Super A3/B (13 × 9 inches)*
A3 (297 × 420 mm)*
Statement (8.5 × 5.5 inches)
Executive (7.5 × 10 inches)
Nozzle
configuration:
(16 × 3, cyan, magenta, yellow)
* Stylus Pro XL only
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Color ink cartridge (S020036):
Electrical
Colors
Cyan, magenta, and yellow
Input voltage
range:
103.5 to 132 V
50 to 60 Hz
49.5 to 60.5 Hz
0.6 A
Print capacity* In each color, approximately 1.2 million
characters (670 sheets/color, letter, 5%
duty at 360 dpi)
Rated frequency
range:
Cartridge life* 2 years from production date and up to
6 months after opening the package at
Input frequency
range:
77° F (25° C); based on letter size paper
Rated current:
Temperature
Storage:
Transit:
−22 to 104° F (−30 to 40° C)
1 month at 104° F (40° C)
−22 to 140° F (−30 to 60° C)
1 month at 104° F (40° C)
120 hours at 140° F (60° C)
Power
consumption:
Approx. 20 W (during self test,
LQ at 10 cpi)
Environmental
Freezing:** 21.2° F (−6° C)
Temperature:
Operation 50 to 95° F (10 to 35° C)
Storage*
–4 to 140° F (−20 to 60° C)
1 month at 104° F (40° C)
120 hours at 140° F (60° C)
Dimensions
2.1 inches (W) ×2.7 inches (D) ×1.7 inches (H)
(54 mm × 67.4 mm × 41.8 mm)
*
The cartridge life may vary. If you often print large graphics and dense
text, you will use up ink cartridges faster than if you print pages with
less ink coverage. Cleaning the print heads more often than
necessary will also consume ink.
Humidity:
Operation 20 to 80% RH
Storage*
5 to 85% RH
(without condensation)
** The ink thaws in approximately 2 hours at 77°F (25°C).
*
Stored in shipping container
Caution:
Safety Approvals
Safety standards:
R.F.I.:
c
❏ Use only genuine EPSON ink cartridges and do not refill
UL 1950 with D3, CSA 22.2 950 with D3
FCC part 15 subpart B class B
them. Other products may cause damage to your printer
that is not covered by EPSON’s warranties.
❏ Do not use an ink cartridge after the expiration date on the
package.
Fonts
Mechanical
The printer comes with an installed set of fonts, which are
selectable with the Font button on the control panel.
However, the printer always uses the fonts selected through
the software program. The only time you need to select the
printer’s installed fonts is when the software program does
not allow you to select fonts.
Paper feed method: Friction with auto sheet feeder
Print head life:
1 billion dots per nozzle
Total print volume: 75,000 pages
Dimensions and
weight:
Stylus Pro
Width 19.0 inches (482 mm)
Depth 20.9 inches (530 mm)
Height 7.2 inches (182 mm)
Weight 16.7 lb (7.5 kg)
Interface Specifications
The printer is equipped with an 8-bit parallel interface and a
serial interface.
Stylus Pro XL
Width 22.8 inches (580 mm)
Depth 23.5 inches (597 mm)
Height 7.2 inches (182 mm)
Weight 22.1 lb (10 kg)
Parallel Interface
Data format:
8-bit parallel, IEEE P1284 mode
compatible
Synchronization:
STROBE pulse
Handshake timing: BUSY and ACKNLG signals
Signal level:
Connector:
TTL compatible
36-pin, Centronics compatible
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Pin assignments
Signal Return
pin pin
Signal
GND
Direction Description
Signal Return
Same as for pins 19-30
33
-
-
-
pin
pin
Signal
Direction Description
Not used
34
35
-
-
NC
STROBE pulse to read
data.
1
19
STROBE
IN
Pulled up to +5 V through
1 KΩ resistance
+5 V
OUT
These signals represent
information in bits 0 to 7 of
parallel data respectively.
Each signal is at HIGH level
when data is logical 1 and
LOW when it is logical 0.
2
3
4
5
6
7
8
9
20
21
22
23
24
25
26
27
DATA 1
DATA 2
DATA 3
DATA 4
DATA 5
DATA 6
DATA 7
DATA 8
IN
IN
IN
IN
IN
IN
IN
IN
Not used
36
-
NC
-
Notes:
❏ The column heading “Direction” refers to the direction of signal
flow as viewed from the printer.
❏ “Return pin” denotes the twisted-pair return pin to be
connected at signal ground level. For the interface wiring, be
sure to use a twisted-pair cable for each signal and to complete
the connection on the return side.
About a 5-µs pulse. LOW
indicates data has been
received and the printer is
ready to accept more data.
10
28
ACKNLG
OUT
❏ All interface conditions are based on TTL level. Both the rise
A HIGH signal indicates the
printer cannot receive data.
The signal goes HIGH in the
following cases:
1) During data entry
(for each character)
2) During initialization
3) During self test and
default-setting printing
4) During a printer-error
state
11
29
BUSY
OUT
and fall times of each signal must be less than 0.2 microseconds.
❏ Data transfer must be carried out by observing the ACKNLG or
BUSY signal. Data transfer to this printer can be carried out
only after receipt of the ACKNLG signal or when the level of the
BUSY signal is LOW.
Timing chart
The figure below shows the timing chart for the parallel
interface.
A HIGH signal indicates the
printer is in a paper-out
state or in an error state
12
30
PE
OUT
BUSY
Pulled up to +5 V through
1 kΩ resistance
13
14
-
-
SLCT
OUT
IN
ACKNLG
DATA
When this signal is LOW,
the paper is automatically
fed one line after printing
AUTO
FEED
XT
STROBE
Not used
15
16
17
-
-
-
NC
-
-
-
Logic ground level
GND
0 µs (Min.)
5 µs (Typ.)
0.5 µs (Min.)
Printer’s chassis ground,
which is connected to the
logic ground
CHASSIS
GND
0 µs (Min.)
Not used
18
-
-
NC
-
-
Transition time (both the rise and the fall) of every signal must be less
than 0.2 µs.
Twisted-pair return signal
ground level
19-30
GND
When this signal goes LOW,
the printer controller is reset
to its state when the power
is first turned on and the
print buffer is cleared. This
level is normally HIGH; its
pulse width must be more
than 50 µs at the receiving
terminal.
31
16
INIT
IN
Serial Interface
The printer’s built-in serial interface is based on the RS-422
standard to allow the printer to be connected to an Apple
Macintosh.
Standard:
Based on RS-422
Synchronization:
Bit rate:
Asynchronous
This signal level goes LOW
when the printer:
1) Is out of paper
2) Is in an error state
3) Has no ink cartridges
installed
32
-
ERROR
OUT
57.6 Kbps/230.4 Kbps
DTR and XON/XOFF protocol
Handshaking:
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Word format:
Item
Default setting
Special printing effects Cancelled (except condensed and economy
printing)
Data bit
Parity bit
Start bit
Stop bit
8 bits
None
1 bit
User-defined
character set
Hardware/control panel initialization: cleared
Software initialization: deselected only
1 bit
Graphic mode
assignment
ESC K = ESC ∗ 0, ESC L = ESC ∗ 1,
ESC Y = ESC ∗ 2, ESC Z = ESC ∗ 3
Connector:
8-pin mini-circular connector
Recommended
cable:
Apple System/Peripheral-8 (part
number M0197) or equivalent
In addition, hardware and control panel initialization erases
any text in the data buffer.
Optional Interfaces
Control Panel
Please refer to the specifications in the user’s guide packed
with the optional interface card.
The printer’s front control panel contains lights for
displaying the printer status and buttons for controlling
certain settings.
Initialization
The printer can be initialized (returned to a fixed set of
conditions) in these ways:
Operate
button
Hardware
initialization
∗ The printer is turned on.
∗ The printer receives an INIT signal from the
parallel interface: pin 31 goes LOW.
Software
initialization
∗ Software sends the ESC @ (initialize the printer)
command. The last panel settings are kept.
Control panel
initialization
∗ Hold down the Alt button and press the Pause
button (buffer clear). The last panel settings are
kept.
All three initialization methods reset the font according to
the default settings selected using the control panel.
However, ESC @ does not initialize the printer mechanism,
clear the input data buffer, or clear the user-defined character
set. The control panel initialization does not initialize the
printer mechanism or clear the user-defined character set.
Since most printer settings can be controlled from software,
you do not often need to use the control panel. This section
describes how to read the lights and the buttons on the
control panel.
Lights
Operate
On when the printer is on. Flashes when the
printer is turned on or off.
Default Settings
Data
On when data is being received by the printer
or when data remains in printer memory.
The table below shows the default settings that take effect
when the printer is initialized.
Paper Out
On when the printer runs out of paper. Rapid
flashing indicates a paper jam.
Item
Default setting
Top-of-form position
Page length
Current paper position
No Ink
Cartridge
On when one or both ink cartridges are not
installed. The printer will not work unless
both cartridges are installed.
Single sheets:
61 lines for letter-size paper
65 lines for A4-size paper
Left and right margins Cancelled
Font
Indicates the font selected through the control
panel. Because you normally choose fonts
from your software, ignore this light.
Line spacing
1⁄6-inch line spacing
Character pitch
Vertical tab position
Last font selected on control panel
Cleared
Horizontal tab
positions
Every eight characters
Economy
On when economy printing mode is selected.
In economy mode the printer uses less ink by
printing fewer dots per character. Use this
mode for rough drafts of text only.
Font selection
Last font selected on control panel
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Condensed On when condensed mode is selected. In this
mode, the printer prints selected fonts at 60%
of their width so that more characters can fit
on a page.
Hex dump (Operate + Font + Load/Eject)
On a PC, prints data in hexadecimal code for troubleshooting
analysis.
Default setting mode (Operate + Economy/Condensed)
Enters the Default setting mode.
Pause
On when printing is paused. This light flashes
when you clean the print heads or replace ink
cartridges, or when an error occurs. Never
turn off the printer when the Pause light is
flashing.
Note:
To exit the hex dump or Default setting mode, press the Pause
button and then the Operate button to turn off the printer.
Reset printer (Alt + Pause)
Clears the printer’s buffer and resets the printer settings to
their factory defaults. Hold down both buttons for about 5
seconds.
Buttons
Operate
Turns the printer on and off.
Black print head cleaning (Alt + Load/Eject)
Runs a cleaning cycle for the black print head.
Caution:
c
❏ Always turn off the printer by pressing the Operate
button. Then wait until the Operate light stops flashing
before unplugging the printer.
Color print head cleaning (Alt + Economy/Condensed)
Runs a cleaning cycle for the color print head.
❏ Never turn off the printer while the Pause light is
flashing.
Default Setting Mode
Font
Controls the fonts available on the printer.
Normally you should use your software to
select fonts.
Additional printer functions are available through the
Default setting mode. Because the printer’s factory defaults
are designed to meet the needs of almost all users, you rarely
need to change the printer functions described in this section.
If necessary, however, you can turn on the Default setting
mode and change the settings using the control panel buttons.
Load/Eject
(or
Loads or ejects a sheet of paper. The printer
normally loads and ejects paper
automatically. When pressed with Alt, cleans
the black print head.
Black)
Pause
(or
Stops printing temporarily. Press it again to
resume printing. When pressed with Alt,
clears the printer’s buffer and resets the
printer settings to their factory defaults.
The table below lists the settings you can select in the Default
setting mode. Default values are shown in bold type.
)
Reset
Setting
Options
Print direction
Network interface mode
Auto line feed
Loading position
Interface mode
Auto, Bi-D, Uni-D
(or
)
Color
Economy/Condensed
On, Off
On, Off
3 mm,
Selects economy or condensed mode. In
economy mode, the printer uses less ink to
produce text and images. Condensed printing
reduces the size of characters to
Auto I/F mode, Parallel I/F, Serial I/F,
Option I/F
approximately 60% of their normal width. It is
best to use your software to select character
size, however. When pressed with Alt, cleans
the color print head.
Auto interface wait mode
Character table
10 seconds, 30 seconds
Italic U.S.A., Italic France, Italic
Germany, Italic U.K., Italic Denmark,
Italic sweden, Italic Italy, Italic Spain I,
PC437, PC850, PC860, PC863, PC865,
PC861, PC437, Greek, PC853, PC855,
PC852, PC857, PC866, PC869, BRASCII,
Abicomp, MAZOWIA, Code MJK, ISO
8859-7, ISO Latin 1T, or Bulgaria
Alt/Cleaning Used in combination with other buttons to
reset the printer, clean the print heads, or
adjust the paper thickness lever.
Using special button combinations
Print direction. Specifies how the print head moves across
the page. The options are Uni-D, Bi-D, and Auto (default).
When Uni-D is on, the print head prints in only one direction
to provide the most precise alignment for graphics and text.
In Bi-D printing, the print head prints in both directions. Bi-D
is faster, but the vertical alignment may not be as precise as
Uni-D. When Auto is selected, the printer switches
automatically between Uni-D and Bi-D as necessary when it
receives data.
The functions listed below are available when you hold
down a combination of buttons when turning on the printer.
Self test (Operate + Load/Eject)
Checks the paper length and performs a self test by printing
fonts and colors. Hold down the Load/Eject button and then
press the Operate button for 2 or 3 seconds.
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Network interface mode. If you’re having trouble printing
when the printer is connected to multiple computers, turn on
network interface mode. By default, network interface mode
is off.
2. Open the printer cover.
Auto line feed. Specifies that a carriage return character
encountered in the print file be accompanied by a line feed
command. By default, auto line feed is off. If text lines print
on top of one another, turn on auto line feed.
Loading position. Determines the top margin by defining
how close to the paper edge the first line can print. The
loading position can be 3 mm (default) or 8.5 mm. Normally
you should use your software to adjust your top margin.
3. Press the Pause button. Make sure the Pause light on the
Interface mode. Determines from which interface the printer
receives print data. By default, the printer automatically
switches as needed between the parallel, serial, and optional
interfaces. However, if you are experiencing communication
problems, you might want to set the interface mode to one of
the following: Parallel, Serial, or Optional.
control panel comes on.
4. Hold down the Alt button for about five seconds until the
print head moves slightly left, to the the ink cartridge
install position. The Pause light begins flashing.
Auto interface wait mode. Determines the interface timeout
period, either 10 or 30 seconds, when the Auto I/F mode is
selected for the Interface mode option. The printer does not
accept data from another interface for the period defined.
Character table. Selects the set of characters and symbols
that can be printed. The default is the U.S.A. character table.
If you commonly use a language containing accents,
symbols, or other characters not available in the U.S.A.
character table, change to a different character table.
To turn on Default setting mode and print instructions, turn
off the printer. Then hold down the Economy/Condensed
button while you turn the printer back on. Follow the
instructions that describe how to change the default settings
by pressing the buttons on the control panel. When you are
finished, press Pause and turn off the printer to exit the
Default setting mode.
5. Pull up each of the ink cartridge clamps to open them.
Installing the Ink Cartridges
Follow the steps below to install the printer’s ink cartridges.
Warning:
w
The ink cartridges are self-contained units. Under ordinary
6. Open the foil ink cartridge packages and remove the
cartridges. Then remove the tape seal from each ink
cartridge as shown below.
use, ink will not leak from a cartridge. If ink gets on your
hands, wash them thoroughly with soap and water. If ink gets
into your eyes, flush them immediately with water.
Caution:
c
Do not open the ink cartridge packages until just before you
install them or they may become too dry.
1. Make sure the printer is turned on.
black cartridge
color cartridge
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Caution:
10.Press the Pause button.
c
You must remove the tape seal from the cartridges. Leaving
the tape on will permanently damage them.
11.Close the printer cover.
In order to maintain optimum print quality, the printer
periodically performs a cleaning operation. You may notice
the cleaning cycle being performed when the printer has
been on for a while without being used or when you turn it
on after it has been off for a while.
7. Lower the cartridges into their holders with the label facing
up and the arrow on top of the cartridge pointing toward
the back of the printer. The color cartridge, which is
larger, goes on the left. Install the black ink cartridge on
the right.
You may sometimes need to manually activate a cleaning
cycle to clean the print heads if you notice a decline in print
quality.
Note:
When you need to replace ink cartridges, be sure to use only
genuine EPSON ink cartridges and do not refill them. Other
products may cause damage to your printer that is not covered by
EPSON’s warranties.
Testing the Printer
Be sure to install both ink cartridges. The printer will not
work if only one cartridge is installed.
For the self test, use paper that is at least 8.25 inches
(210 mm) wide if you have the Stylus Pro, or 11.7 inches
(297 mm) wide if you have the Stylus Pro XL. Otherwise, ink
sprays directly onto the platen and can smear subsequent
pages. (See “Loading Plain Paper” below for instructions on
loading paper.)
8. Push down the ink cartridge clamps until they lock in place.
1. Press the Operate button to turn off the printer.
Caution:
c
Never turn off the printer by unplugging it or turning off a
power strip. Always turn off the printer by pressing the
Operate button.
2. While holding down the Load/Eject button, press the
Operate button for 2-3 seconds.
Caution:
The self test begins by printing on the first and last lines
of the first sheet of paper to measure the page length.
Then it prints character samples on the next sheet using
the available fonts and colors.
c
Once you install the ink cartridges, do not open the clamps
or remove the cartridges except to replace them with new
ones. Once you remove a cartridge, do not reuse it; this
may damage the print head.
3. To end the self test, press the Pause button and then turn
off the printer. Otherwise, the test continues until the
paper in the paper tray runs out.
9. Press the Alt button again to return the print head to its
home position. (Even if you do not press Alt, the print
head moves back to its home position about 60 seconds
after you close the clamps.)
Caution:
c
Do not turn off the printer before pressing the Pause button.
After you install the ink cartridges, the printer charges the
ink delivery system. This takes about one minute. During
this time, the Pause light flashes. When the printer is
finished charging, the Pause light stays on without
flashing.
If the quality of the test output is not good, clean the print
heads.
Caution:
c
Never turn off the printer while the Pause light is
flashing.
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Using a Macintosh
Calibrating the Printer
Follow these steps to calibrate the printer using a Macintosh:
The printer is calibrated at the factory so that vertical lines in
your text and graphics are properly aligned. If you notice
misaligned images in printouts, however, calibrate the
printer with the Bi-D Calibration Utility. You may need to do
this after moving the printer to a new location, for example.
1. Open the Stylus COLOR folder and double-click
Bi-D Calibration Utility.
2. You see a prompt asking you to choose the interface type.
Click Serial or Network, as appropriate.
3. You see the Bi-D Calibration Utility screen. First specify
whether you connected the printer to the modem or
printer port by clicking the appropriate icon.
Using a PC
Follow these steps to calibrate the printer using a PC:
1. If you did not install the Bi-D Calibration Utility on the
hard disk, insert the Windows printer driver diskette in
your computer’s diskette drive.
4. Click the Pattern 1 button to align the print heads using
the first pattern page.
Wait for about two minutes while the printer prints a page
containing multiple patterns of vertical lines, each
assigned with an offset value. In most patterns, the
vertical lines are slightly misaligned. Look for the pattern
that is most closely aligned.
2. Make sure Windows Program Manager is running.
3. Choose Run from the File menu. The Run dialog box
appears.
4. Type the directory name where the utility is located. For
example, type A:CALIBRAT (or C:\directory\CALIBRAT if
on your hard disk). Then press Enter.
|
|
|
|
Aligned
Not aligned
5. When you see the Calibration Utility screen, make sure
Stylus Pro or Pro XL is selected as the printer. If it isn’t, use
↑ or ↓ to select it.
5. Enter the offset value of the pattern that is most closely
aligned in the No. box and click OK. The printer prints a
confirmation page.
Also make sure Print calibration pattern is selected at the
bottom of the screen. (Use the Tab key to move down, if
necessary.)
6. Repeat steps 4 and 5, selecting the Pattern 2 through
Pattern 5 buttons and entering the offset value of the
pattern that is most closely aligned on each pattern page.
6. Press Enter to start calibrating.
7. When you finish, click Quit.
7. The next screen prompts you to align the black and color
heads. Press Enter to choose Yes. (To align only the black
print head, press Tab to select No.)
If you notice later that the vertical alignment of your printed
pages is off, repeat the calibration procedure.
Wait for 1 minute while the printer prints a page of
multiple patterns of vertical lines, each identified by an
offset value. In most patterns, the vertical lines are slightly
misaligned. Look for the pattern that is most closely
aligned.
Loading Plain Paper
The following procedure describes how to load plain bond
paper. You can load up to 100 sheets of plain paper. For
information on loading oversized paper or special types of
media, see the next sections.
|
|
|
|
Aligned
Not aligned
Always load paper with the printable surface down. The
printable surface is marked with an arrow on most plain
paper packaging.
8. Enter the offset value of the pattern that is most closely
aligned. The printer prints a confirmation sheet with the
offset value for the pattern you selected.
9. If the lines are not aligned, press Tab to move to Re-Align;
then press Enter to repeat the calibration.
10.When you are satisfied with the alignment, press Enter to
select Done.
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1. Remove the output tray from the top of the paper tray.
Loading Oversized Paper
rear edge guide
If you are loading paper that is larger than the paper tray,
you need to pull out the paper tray extension. Follow these
steps:
left edge
guide
1. Remove the output tray and remove any paper in the
paper tray.
2. The paper tray extension acts as the rear edge guide, so
make sure the built-in rear edge guide is folded down as
shown in the illustration below.
2. Slide the left edge guide inside the paper tray to the left as
far as it will go.
3. Flip up the rear edge guide and slide it toward you as far as
it will go.
4. Fan a stack of paper; then tap it on a flat surface to even the
edges.
5. Load the stack of paper, printable side down, so that its
right edge rests against the right side of the paper tray.
Slide the stack into the tray until you feel some resistance.
Then slide the left edge guide against the left edge of the
paper as shown below.
paper tray
extension
3. Gently pull the extension out using both hands—one to
hold the paper tray in position and the other to pull out
the extension.
4. Load the stack of paper in the tray and then slide in the
extension until it meets the edge of the paper stack.
5. Replace the output tray and fold out its extension.
You can load up to 100 sheets of plain bond paper, but do
not load paper above the arrow mark on the left edge
guide.
6. Slide the rear edge guide against the rear edge of the paper.
Using Special Papers and Other Media
This section explains how to use and load special coated
paper, glossy paper, transparencies, and envelopes in the
printer. When using these special types of media, keep the
following in mind:
❏ Use special coated paper and glossy papers within one
year of purchase. Use transparencies within six months.
7. Place the output tray on top of the paper tray.
❏ Do not touch the printable surface of the paper. The
moisture and oils on your hands can reduce print quality.
Hold sheets by their edges.
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❏ Be sure to load paper with the printable surface face
down. The printable side is whiter than the other, and is
usually identified on the package.
Load the paper or transparencies firmly against the right side
of the paper tray. Slide the stack into the tray until you
feel some resistance. Then slide the left edge guide against
the left edge of the paper stack.
❏ When printing on high-quality glossy paper or
transparencies, remove each sheet from the output tray
immediately after it is printed. Make sure each sheet is
dry before stacking.
❏ Return unused sheets to their original package as soon as
possible after you finish printing. Unfavorable storage
conditions—especially high temperature, humidity, and
direct sunlight—can damage the media.
❏ Remember to select the appropriate setting in the driver
software before you print.
❏ If the paper doesn’t feed properly or jams, see the later
section on clearing and preventing paper jams.
5. Slide the rear edge guide against the rear edge of the paper.
Loading Special Papers and Transparencies
Follow these guidelines when printing on coated paper,
glossy paper, or transparencies:
❏ Use special coated paper for 360 or 720 dpi or
transparencies only under these normal operating
conditions:
Temperature: 59° to 77° F (15° to 25° C)
Humidity:
40% to 60% RH
❏ When printing on glossy paper, remove each sheet from
the output tray as soon as it is printed and do not stack
sheets until they are completely dry.
6. Change the printer driver settings to match the paper
or transparencies you loaded.
The paper tray can hold 70 sheets of coated paper, 30 sheets
of high-quality glossy paper, or 50 transparencies.
Loading Envelopes and Heavy Paper
This section explains how to load envelopes and heavy
paper. When printing, follow these guidelines:
Follow these steps to load special papers and transparencies:
1. Remove the output tray from the top of the paper tray.
❏ Do not use envelopes that are curled, folded, or bent.
2. Slide the left edge guide inside the paper tray to the left as
far as it will go and slide the rear edge guide toward the
front of the printer as far as it will go.
❏ Do not use envelopes that are too thin; they may curl
during printing.
❏ Do not choose 720 dpi resolution for envelope printing.
3. Fan a stack of paper; then tap it on a flat surface to even the
edges.
❏ If you are using a DOS application, you may be able to
select 720 dpi if your DOS program supports 720 dpi
printing. You can select from Bi-D, Uni-D, or Auto print
directions using the Default setting mode. The Uni-D
setting is recommended when printing at 720 dpi.
4. Before you load paper, make sure the printable surface is
face down. For coated papers, the printable side is whiter
than the other side. For glossy paper and transparencies,
the printable side is face down when the cut corner is
positioned as shown in the following illustration.
❏ When loading heavy paper (paper that is thick or stiff), it
is recommended that you load one sheet at a time.
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Adjusting the paper thickness lever
3. Insert the paper or envelopes into the paper tray. It is best
to load sheets of heavy paper one at a time. If you’re
loading envelopes, insert them as shown. You can load up
to 10 envelopes.
When printing on envelopes or heavy paper, you need to
adjust the paper thickness lever to compensate for the extra
paper weight.
1. Make sure the printer is turned on. Then press the Pause
button and open the cover.
2. While holding down the Alt button, press the Font button,
and then release both buttons. The carriage moves to the
lever-adjusting position and the Data light flashes. Paper
loaded in the printer is ejected when you adjust this lever.
3. Rotate the paper thickness lever clockwise as far as it will
go.
4. Adjust the rear and left edge guides as shown above so the
media feeds straight into the paper path.
5. Change the printer driver settings so they are appropriate
for the media you loaded.
After you are finished printing on heavy paper or envelopes,
rotate the paper thickness lever by turning it
counterclockwise to its original position. Also return the rear
edge guide to its paper position, if necessary.
4. Press the Alt button. Then press Pause.
5. Close the printer cover.
Clearing and Preventing Paper Jams
Loading the paper tray
If paper has jammed inside the printer, clear the jam as
follows:
After adjusting the paper thickness lever, follow these steps
to load the paper tray:
1. Turn off the printer.
1. Remove the output tray and remove any paper from the
paper tray.
2. Open the printer cover.
2. If you are printing on envelopes, pull back the paper tray
extension. Then remove the rear edge guide, turn it
around, and reinstall it as shown.
3. Push in the knob on the right side of the printer and turn it
counterclockwise as shown below.
Be sure to turn the knob in the direction shown; otherwise
ink from the printed sheet can come off on the printer and
smear other sheets.
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4. Pull the paper out carefully. If it tears, make sure you
remove any remaining pieces.
It can sometimes take up to five cleaning cycles to improve
print quality. If it does not improve after you clean the print
heads five times, replace one or both ink cartridges as
described in the next section.
5. If paper is caught in the paper eject area, gently pull it out
of the printer.
6. Close the printer cover.
Replacing an Ink Cartridge
7. Turn on the printer to move the print heads to the correct
positions.
You need to replace an ink cartridge when it runs out of ink
(the printer stops printing that color) or if print quality
declines and cleaning the print head did not improve it. You
can check print quality by doing a printer self test.
If paper jams frequently, try the following:
❏ Use a higher quality paper, one that is not too thin, too
thick, or rough. Make sure it is suitable for ink jet printers.
For best quality, use EPSON special coated and high-
quality glossy papers.
Use only these EPSON ink cartridges:
Black ink cartridge S020034
Color ink cartridge S020036
❏ Fan the stack of paper before you load it.
❏ Do not load too many sheets in the input tray. You can
load up to 100 sheets of plain paper, 70 sheets of special
coated paper, 30 sheets of high-quality glossy paper,
50 sheets of transparency film, or 10 envelopes. For heavy
paper, it is best to load sheets one at a time.
Caution:
c
❏ Use only genuine EPSON cartridges and do not refill
them. Other products may cause damage to your printer
that is not covered by EPSON’s warranties.
❏ Leave the old cartridge installed in the printer until you are
ready to replace it with a new one. Attempting to print
without a cartridge installed can damage the printer.
Cleaning the Print Heads
❏ Once you install the ink cartridges, do not open the clamps
or remove the cartridges except to replace them with new
ones. Once you remove a cartridge, you cannot reuse it.
The printer periodically cleans its print heads, so normally
you should not need to manually activate a cleaning cycle.
However, if print quality diminishes, run a print head
cleaning cycle to enable the nozzles to deliver ink properly.
Any paper in the paper path is ejected automatically when
you replace the cartridge.
Follow these steps to replace either or both ink cartridges:
1. Make sure the printer is on and open the printer cover.
Note:
Because the cleaning cycle uses ink, do not clean the print head(s)
unless you notice a decline in print quality.
2. Press the Pause button and check that the Pause light
comes on.
You must clean the print heads one at a time. Each cleaning
cycle takes about one minute. During the cleaning cycle, the
carriage moves and you can hear the printer recharging the
print heads. The Pause light flashes throughout the cleaning
cycle and then stays on when the cycle is finished.
3. Hold down the Alt button for about five seconds until the
print head moves slightly left, to the ink cartridge install
position. The Pause light begins flashing.
The carriage returns to the home position after 60 seconds
if no ink cartridge is removed.
Follow these steps to clean either or both print heads:
1. Make sure the printer is turned on and open the cover.
4. Pull up the cartridge clamp to open it. The cartridge rises
partially out of the printer.
2. Press the Pause button. (Make sure the Pause light comes
on.)
3. To clean the color print head, hold down the Alt button and
press Economy/Condensed (or Color). The cleaning
cycle begins and the Pause light flashes. The cleaning
cycle is over when the Pause light stops flashing.
To clean the black print head, hold down the Alt button and
press Load/Eject (or Black). The cleaning cycle begins
and the Pause light flashes. The cleaning cycle is over
when the Pause light stops flashing.
4. Press the Pause button and close the printer cover.
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5. Lift the cartridge out of the printer and dispose of it
carefully so any excess ink does not spill. Do not take the
used cartridge apart or try to refill it.
8. Push down the ink cartridge clamp until it locks in place.
9. Clean the print heads to ensure that ink is properly
delivered to each nozzle. Cleaning is recommended but
not required.
Warning:
w
If ink gets on your hands, wash them thoroughly with soap
and water. If ink gets into your eyes, flush them
immediately with water.
If you replaced the black cartridge, hold down the Alt
button while you press the Load/Eject (or Black) button.
This cleans the black print head.
6. Remove the new ink cartridge from its foil package and
remove the tape seal from the top of the cartridge.
If you replaced the color cartridge, hold down the Alt
button while you press the Economy/Condensed (or
Color) button. This cleans the color print head.
After you clean the print head(s), skip to step 11.
10.If you did not clean the print heads, press the Alt button to
charge the printer’s ink delivery system. The Pause light
flashes during the process.
11.Close the printer cover. When the charging cycle finishes,
the Pause light stops flashing and stays on. Press the
Pause button to turn off the light and resume printing.
black
cartridge
color
cartridge
Caution:
Information Reference List
c
You must remove the tape seal from the cartridge. Leaving
the tape on will permanently damage it.
Engineering Change Notices
None
7. Lower the ink cartridge into its holder with the label facing
up and the arrow on the top of the cartridge pointing to
the back of the printer. The larger (color) cartridge goes on
the left.
Product Support Bulletins
None
Technical Information Bulletins
None
Related Documentation
TM-STYLUSPRO EPSON Stylus Pro Service Manual
TM-STYLUS-XL EPSON Stylus Pro XL Service Manual
PL-STYLUSPRO EPSON Stylus Pro Parts Price List
PL-STYLUS-XL EPSON Stylus Pro XL Parts Price List
4004918
4004920
EPSON Stylus Pro and Pro XL Reference Guide
EPSON Stylus Pro and Pro XL Setup Guide
for the PC
4004919
EPSON Stylus Pro and Pro XL Setup Guide
for the Macintosh
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