Netopia Network Router R2020 User Manual

®
Netopia R2020 Dual Analog Router  
for data communication  
User’s Reference Guide  
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Contents  
Welcome to the Netopia R2020 Dual Analog Router User’s Reference Guide. This guide is designed  
to be your single source for information about your Netopia R2020 Dual Analog Router. It is  
intended to be viewed on-line, using the powerful features of the Adobe Acrobat Reader. The  
information display has been deliberately designed to present the maximum information in the  
minimum space on your screen. You can keep this document open while you perform any of the  
procedures described, and nd useful information about the procedure you are performing.  
This Table of Contents page you are viewing consists of hypertext links to the chapters and  
Contents .......................................................................................i  
Configuration options for your Netopia R2020 Dual Analog Router..1  
1. Small Office connection to the Internet........................... 2  
2. Small Office connection to the Internet........................... 3  
G
Auxiliary port .................................................................... 6  
Chapter 1 Introduction.......................................................... 1-1  
Overview....................................................................... 1-1  
Features and capabilities ............................................... 1-1  
How to use this guide .................................................... 1-2  
Find a location............................................................... 2-1  
What you need .............................................................. 2-1  
Identify the connectors and attach the cables .................. 2-2  
Netopia R2020 Dual Analog Router Back Panel Ports ....... 2-4  
Netopia R2020 Dual Analog Router Status Lights ............ 2-6  
Before running SmartStart ............................................. 3-1  
Setting up your Router with the SmartStart Wizard ........... 3-3  
SmartStart Wizard configuration screens ............... 3-3  
Easy option.......................................................... 3-4  
Advanced option .................................................. 3-8  
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ii  
Users Reference Guide  
computers ........................................................... 3-9  
Configuring TCP/ IP on Macintosh computers ........ 3-13  
Connecting to an Ethernet network.................................. 4-3  
10Base-T............................................................. 4-3  
Adding an external modem ............................................. 4-4  
Connecting to a LocalTalk network ................................. 4-5  
Wiring guidelines for PhoneNET cabling.................. 4-6  
Chapter 5 — Console-based Management.................................. 5-1  
Connecting through a Telnet session ............................... 5-2  
Configuring Telnet software ................................... 5-3  
Connecting a local terminal console cable to your router... 5-3  
Navigating through the console screens .......................... 5-4  
How to access the Easy Setup console screens ..... 6-1  
Easy Setup prole ................................................ 6-3  
IP Easy Setup ...................................................... 6-4  
Easy Setup Security.............................................. 6-6  
Chapter 7 WAN and System Configuration ............................. 7-1  
Creating a new Connection Profile ................................... 7-2  
Viewing or editing connection profiles .................... 7-5  
Deleting connection profiles .................................. 7-7  
System Configuration screens ........................................ 7-7  
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SNMP (Simple Network Management Protocol)..... 7-12  
Security............................................................. 7-12  
Upgrade Feature Set .......................................... 7-12  
Logging ............................................................. 7-13  
Installing the Syslog client .................................. 7-13  
Connection Budgets page ................................... 8-18  
Connection Budget Configuration page ................. 8-19  
Budget Statistics page ....................................... 8-20  
Console-based management screens ............................ 8-23  
Chapter 9 Virtual Private Networks ....................................... 9-1  
Overview....................................................................... 9-1  
About PPTP tunnels ........................................................ 9-4  
PPTP Conguration ............................................... 9-4  
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iv  
Users Reference Guide  
About ATMP Tunnels..................................................... 9-16  
10-1  
IP profile parameters ........................................ 10-18  
Default Answer Profile ...................................... 10-20  
NAT Associations ....................................................... 10-22  
MultiNAT Configuration Example .................................. 10-24  
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Static routes ............................................................. 10-31  
IP address serving..................................................... 10-35  
DHCP NetBIOS Options ..................................... 10-37  
DHCP Relay Agent ............................................ 10-40  
MacIP (Kip Forwarding) Options ......................... 10-41  
NetBIOS ............................................................ 11-3  
IPX Spoong ...................................................... 11-3  
IPX setup........................................................... 11-3  
IPX in the answer prole ..................................... 11-5  
IPX routing tables ........................................................ 11-7  
Installing AppleTalk ...................................................... 12-4  
Configuring AppleTalk ................................................... 12-6  
EtherTalk Setup.................................................. 12-6  
LocalTalk Setup ................................................. 12-7  
AURP setup ....................................................... 12-8  
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vi  
Users Reference Guide  
Served IP Addresses .................................................. 13-10  
System Information.................................................... 13-12  
SNMP ....................................................................... 13-12  
The SNMP Setup screen ................................... 13-13  
SNMP traps ..................................................... 13-14  
Viewing filter sets ............................................. 14-16  
Modifying filter sets .......................................... 14-17  
Deleting a filter set........................................... 14-17  
A sample IP filter set ........................................ 14-17  
IPX filters .................................................................. 14-21  
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Securing network environments ......................... 14-36  
Using the SecurID token card............................ 14-36  
Security authentication components .................. 14-37  
Configuring for security authentication ............... 14-37  
Connecting using security authentication ........... 14-38  
Factory defaults ........................................................... 15-7  
Transferring configuration and firmware files with TFTP.... 15-7  
Uploading configuration files ............................. 15-10  
Transferring configuration and firmware files with XMODEM.....  
15-10  
Updating firmware ............................................ 15-11  
Downloading configuration files ......................... 15-12  
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viii  
Users Reference Guide  
Uploading configuration files ............................. 15-12  
Console connection problems ............................... A-2  
Network problems ................................................ A-2  
Power outages ............................................................... A-3  
Technical support .......................................................... A-3  
How to reach us ................................................... A-3  
Deciding on an ISP account ............................................ B-2  
Setting up a Netopia R2020 account ..................... B-2  
SmartIP™............................................................ B-3  
Appendix C — Understanding IP Addressing ..............................C-1  
What is IP?.................................................................... C-1  
About IP addressing....................................................... C-1  
Subnets and subnet masks .................................. C-2  
Example: Using subnets on a Class C IP internet.... C-3  
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Using address serving.......................................... C-8  
Tips and rules for distributing IP addresses ............ C-9  
Appendix E — Further Reading.................................................. E-1  
Environment ........................................................ F-2  
Software and protocols ......................................... F-3  
Important safety instructions ................................ F-5  
Appendix G — About 56K Line Access.......................................G-1  
Glossary.................................................................................. GL-1  
Index ..................................................................................Index-1  
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x
Users Reference Guide  
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Configuration options for your Netopia R2020 Dual Analog  
Router  
The Netopia R2020 can be used in different ways depending on your needs. In general, you  
will probably want to use it in one or more of the following ways: (Click on one of these links)  
“1. Small Office connection to the Internet” with several computers in your ofce sharing  
a single IP address (Network Address Translation enabled)  
“2. Small Office connection to the Internet” with a block of IP addresses (Network  
Address Translation disabled),  
“3. Direct Connection to a Corporate Office (Telecommuter)”  
“4. Configured to accept incoming dial-up connections”  
“5. Configured for two onboard and one external modem on the Auxiliary port”  
This section is intended to give you a path to the appropriate installation and conguration  
instructions based on your intended use for the Netopia R2020.  
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1. Small Office connection to the Internet  
For Small Office connections to the Internet, using a single dynamic IP address with Network  
Address Translation (NAT) enabled, you should use the following configuration option:  
the SmartStart™ Wizard, included on your Netopia R2020 CD.  
This is the fastest and simplest way to get you up and running with the minimum  
difficulty.  
For instructions on this option, see “Setting up your Router with the SmartStart Wizard”  
on page 3-3.  
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2. Small Office connection to the Internet  
For Small Office connections to the Internet, using a block of IP addresses (Network Address  
Translation disabled), you should use the following configuration tool:  
Easy Setup conguration using console-based management. This option allows maximum  
exibility for experienced users and administrators.  
For instructions on this option, see “Console-based Management” on page 5-1 and  
“Easy Setup” on page 6-1.  
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3. Direct Connection to a Corporate Ofce (Telecommuter)  
For direct connections to a Corporate Ofce, you can use either one of two conguration  
options:  
If you will be using Network Address Translation, use the SmartStart™ Wizard, included  
on your Netopia R2020 CD.  
For instructions on this option, see “Setting up your Router with the SmartStart Wizard”  
on page 3-3.  
If your corporate ofce assigns you a static IP address, use Easy Setup under  
console-based management. This option allows maximum flexibility for experienced users  
and administrators.  
For instructions on this option, see “Console-based Management” on page 5-1 and  
“Easy Setup” on page 6-1.  
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4. Configured to accept incoming dial-up connections  
To congure the Netopia R2020 to accept incoming dial-up connections, you should use the  
following configuration method:  
To create one or more dial-in Connection Profiles for each dial-in user, see “Creating a  
new Connection Profile” on page 7-2.  
You do this using console-based management.  
For instructions on using console-based management, see “Console-based  
Management” on page 5-1  
For instructions on creating a Connection Profile to dial out to an ISP or corporate site,  
see “Easy Setup” on page 6-1.  
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5. Configured for two onboard and one external modem on the Auxiliary port  
To congure the Netopia R2020 to use the two onboard modems and a third external modem  
on the Auxiliary serial port, you should use the following configuration options. This might be  
done to allow three separate simultaneous dial-in/ dial-out connections or one or two  
aggregated dial-in/ dial-out calls using Multilink PPP.  
Install the special optional modem cable available from your reseller or directly from  
Netopia.  
use the SmartStart™ Wizard, to configure your outbound connection to an ISP. For  
instructions on this option, see “Setting up your Router with the SmartStart Wizard” on  
page 3-3.  
manual conguration using console-based management. You simply attach your modem  
using the special modem cable, and enter the telephone number and modem init string  
in your WAN conguration. For instructions on this option, see Adding an external  
modem” on page 4-4.  
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Part I: Getting Started  
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Users Reference Guide  
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Introduction 1-1  
Chapter 1  
Introduction  
Overview  
diverse local area networks (LANs) to the Internet and other remote networks. The Netopia R2020 Dual Analog  
Router uses two 56Kbps V.90 modems communicating over standard analog telephone lines to provide your  
whole network with a high-speed connection to the outside world.  
This section covers the following topics:  
Features and capabilities” on page 1-1  
“How to use this guide” on page 1-2  
Features and capabilities  
The Netopia R2020 Dual Analog Router provides the following features:  
WAN connection over two analog phone lines using two built-in 56Kbps V.90 modems  
Support for a third (external) modem via the Auxiliary port  
Support for Multilink PPP to aggregate the separate analog modems into a single virtual data pipe of  
112Kbps using the built-in modems or 168Kbps by adding an external 56Kbps modem  
Connectivity to Ethernet LANs via built-in 8 port 10Base-T hub with uplink switch  
Status lights (LEDs) for easy monitoring and troubleshooting  
SmartStart™ Wizard software for easy conguration over an Ethernet network connection. The SmartStart  
Wizard may include an optional automatic registration with one of several major ISPs, making the process  
as simple as completing a registration form. Using the alternate manual setting to congure the router for  
an ISP that’s not listed, the software allows you to configure your internal connection by entering just ve  
elds: username, password, dialup number, DNS, and IP gateway.  
Built-in Basic Firewall and NetBIOS filtering  
Support for secure Virtual Private Networks (VPN). This feature allows seamless integration with the  
Microsoft Windows NT Server’s mobile user-to-LAN built-in VPN solution via Dial-up Networking, as well as  
suitability for LAN-to-LAN VPN applications using Netopia routers at both ends.  
Point-to-Point Tunneling Protocol (PPTP) with Microsoft Point-to-Point Encryption (MPPE) for authentica-  
tion and payload encryption for communicating with remote Windows NT servers.  
RFC 2107 Ascend Tunneling Management Protocol (ATMP) with 56-bit DES for authentication and  
extensions to include payload encryption.  
SmartIP™ makes it simple and economical to connect a workgroup of users to the Internet or a remote IP  
network by using Network Address Translation and a single IP address. Multiple Network Address  
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1-2 Users Reference Guide  
Translation (MultiNAT) adds significant exibility and security for a wide range of applications.  
1-to-1 static NAT mapping  
Multiple Many-to-1 NAPT mappings on a single interface. NAPT addresses can be assigned to specific  
private address subnets  
Mapped services (exports) can use multiple public addresses  
Co-existent mapped and unmapped interfaces  
NAT rules per interface, similar to lter rules  
Connection Metering offers system-wide time and packet-based connection metering and budgeting  
through web-based management screens. It allows monitoring and enforcing preset budget rules on three  
separate Connection Profiles. Internet browsers such as Netscape Navigator™ and Microsoft’s Internet  
Explorer™ can be used.  
Support for IP and IPX routing for Internet and Intranet connectivity  
DHCP IP address serving (over Ethernet or a WAN link) which allows local or remote network nodes to  
automatically acquire an IP address dynamically from a designated pool of available addresses  
Support for Console-based management  
Support for remote conguration by your reseller, your network administrator, or technicians at Netopia,  
Inc.  
Wall-mountable, Bookshelf (Side-stackable), or Desktop-stackable design for efcient space usage  
AppleTalk support (available as a separate add-on AppleTalk kit, including a firmware feature set  
enhancement and custom HD-15 dual RJ-11 PhoneNET™ connector) allows for LocalTalk to Ethernet  
routing, assigning IP addresses to Macintosh users (MacIP), IP functionality for LocalTalk users, and AURP  
tunneling for connectivity between remote AppleTalk networks.  
Upgradeable to other WAN interfaces including ISDN and DSL. You can exchange one WAN module for a  
higher-speed module or an always-on connection and use the remaining V.90 modem for integrated  
backup.  
How to use this guide  
This guide is designed to be your single source for information about your Netopia R2020 Dual Analog Router.  
It is intended to be viewed on-line, using the powerful features of the Adobe Acrobat Reader. The information  
display has been deliberately designed to present the maximum information in the minimum space on your  
screen. You can keep this document open while you perform any of the procedures described, and nd useful  
information about the procedure you are performing.  
You can also print out all of the manual, or individual sections, if you prefer to work from hard copy rather than  
on-line documentation. The pages are formatted to print on standard 8 1/ 2 by 11 inch paper. We recommend  
that you print on 3-hole punched paper, so that you can put the pages in a binder for future reference. For your  
convenience, a printed copy is available from Netopia. Order part number TER2121/ Doc.  
This guide is organized into chapters describing the Netopia R2020’s advanced features. You may want to read  
each chapter’s introductory section to familiarize yourself with the various features available.  
Use the guide’s table of contents and index to locate informational topics.  
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Making the Physical Connections 2-1  
Chapter 2  
Making the Physical Connections  
Find a location” on page 2-1  
What you need” on page 2-1  
“Identify the connectors and attach the cables” on page 2-2  
“Netopia R2020 Dual Analog Router Status Lights” on page 2-6  
Find a location  
When choosing a location for the Netopia Router, consider:  
Available space and ease of installation  
Physical layout of the building and how to best use the physical space available in relation to connecting  
your Netopia Router to the LAN  
Available wiring and jacks  
Distance from the point of installation to the next device (length of cable or wall wiring)  
Ease of access to the front of the unit for configuration and monitoring  
Ease of access to the back of the unit for checking and changing cables  
Cable length and network size limitations when expanding networks  
For small networks, install the Netopia R2020 near one of the LANs. For large networks, you can install the  
Netopia R2020 in a wiring closet or a central network administration site.  
What you need  
Locate all items that you need for the installation.  
Included in your router package are:  
The Netopia R2020 Dual Analog Router  
A power adapter and cord with a mini-DIN8 connector  
An RJ-45 Ethernet cable  
Two standard RJ-11 telephone cables  
A dual DE-9 and mini-DIN8 to DE-9 console cable (for a PC or a Macintosh)  
The Netopia CD containing the SmartStart Wizard, an Internet browser, Adobe® Acrobat® Reader for  
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2-2 Users Reference Guide  
Windows and Macintosh, ZTerm terminal emulator software and NCSA Telnet 2.6 for Macintosh  
You will need:  
A Windows 95-based PC or a Macintosh with Ethernet connectivity for configuring the Netopia R2020. This  
may be built-in Ethernet or an add-on card, with TCP/ IP installed and congured. See “Before running  
SmartStart” on page 3-1.  
Two telephone lines, each with its own jack.  
Identify the connectors and attach the cables  
Identify the connectors and switches on the back panel and attach the necessary Netopia Router cables.  
1 Ethernet  
2 Telco  
3
Power  
8
Ethernet  
1
Line 2  
Auxiliary  
Power  
Console  
Line 1  
Normal  
Uplink  
1. Connect the mini-DIN8 connector from the Power Adapter to the Power port, and plug the other end into an  
electrical outlet.  
2. Connect one end of one of the RJ-11 cables to the “Line 1" port, and the other end to one of your wall  
outlets.  
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Making the Physical Connections 2-3  
If you have two phone lines on a single wall outlet, this is the only Telco connection you need to make. The  
pinout configuration for the lines on the Line 1 port is shown in the following diagram:  
1
2
3
4
5
6
7
8
Telco 1  
Telco 2  
Your rst Telco number is carried on the inner pair and the second number on the outer pair.  
3. If you have a second phone line with its own separate wall outlet, and want to use both built-in modems,  
connect one end of one of the RJ-11 cables to the “Line 2" port, and the other end to your second wall  
outlet.  
4. Connect the Ethernet cable to any of the Ethernet ports on the router.  
(If you are connecting the router to an existing Ethernet hub, use Ethernet port #1 on the router and set the  
crossover switch to the Uplink position.)  
You should now have: the power adapter plugged in; the Ethernet cable connected between the router and  
your computer; and the telephone cables connected between the router and the wall outlets.  
5. Insert your Netopia CD and follow the instructions to install an Internet browser and the Adobe Acrobat  
Reader, if you don’t already have them.  
6. Now, run the SmartStart application.  
SmartStart requires the following:  
your computer must be Ethernet-capable, that is it must have both an Ethernet card and TCP/ IP stack  
software. See “Before running SmartStart” on page 3-1.  
your computer and the Netopia R2020 are powered ON.  
the computer running SmartStart and the Netopia R2020 to be congured must be on the same Ether-  
net segment; there can be no intervening routers. Repeaters, such as 10Base-T hubs, are acceptable.  
Go to the section “Setting up your Router with the SmartStart Wizard” on page 3-3 for details on running  
SmartStart.  
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2-4 Users Reference Guide  
Netopia R2020 Dual Analog Router Back Panel Ports  
The gure below displays the back of the Netopia R2020 Dual Analog Router.  
Netopia R2020 Dual Analog Router back panel  
Line ports  
Ethernet  
8
4
7
3
6
2
5
1
Auxiliary  
Console  
Power  
Line 2  
Line 1  
Normal/Uplink  
1
Crossover switch  
Auxiliary port  
Power port  
8 port Ethernet hub  
Console port  
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Making the Physical Connections 2-5  
The following table describes all the Netopia R2020 Dual Analog Router back panel ports.  
Port  
Power port  
Description  
a mini-DIN8 power adapter cable connection.  
Line 1 port  
a red RJ-11 telephone jack labelled “Line 1".  
Console port  
a DE-9 Console port for a direct serial connection to the console screens. You  
may use this if you are an experienced user and choose not to use SmartStart.  
See “Connecting a local terminal console cable to your router” on page 5-3.  
Auxiliary port  
Line 2 port  
an HD-15 Auxiliary port for attaching an external modem or the optional  
AppleTalk kit.  
a red RJ-11 telephone jack labelled “Line 2".  
If you have only one telephone wall jack, supporting either one or two telephone  
numbers, use the “Line 1" port. “Line 1" supports two phone connections on a  
single line; “Line 2" supports a single phone connection.  
Crossover switch  
a crossover switch with Normal and Uplink positions. If Ethernet Port #1 is used  
for a direct Ethernet connection between a computer and the router, set the  
switch to the Normal position. If you are connecting the router to an Ethernet  
hub, use Ethernet port #1 on the router and set the switch to the Uplink  
position.  
8-port Ethernet hub  
Eight Ethernet jacks. You will use one of these to congure the Netopia R2020.  
For a new installation, you use the Ethernet connection. SmartStart only works  
over Ethernet. Later, if you want to do some advanced conguration, you can  
Telnet to the Console-based management screens via the Ethernet connection.  
You may also use the Console connection to run the Console-based  
management using a direct serial connection. You may either connect your  
computer directly to any of the Ethernet ports on the router, or connect both  
your computer and the router to an existing Ethernet hub on your LAN.  
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2-6 Users Reference Guide  
Netopia R2020 Dual Analog Router Status Lights  
The gure below represents the Netopia R2020 status light (LED) panel.  
Netopia R2020 LED front panel  
2 3 4 5  
6 7  
8 9 1011 12 13 1415161718192021  
1
E t h e r n e t  
L in k /R e c e iv e  
WA N 1  
WA N 2  
L A N  
The following table summarizes the meaning of the various LED states and colors:  
When this happens...  
the LEDs...  
when the corresponding line is ringing  
when the modem has carrier  
2 and 8 ash yellow  
3 and 9 are green.  
3 and 9 ash green  
when the router initiates an incoming or  
outgoing call  
when data is transmitted or received  
when carrier is asserted  
4 and 10 ash yellow.  
6 and 7 are green.  
6 and 7 ash yellow.  
12 ashes yellow.  
when console data is transmitted or received  
when data is transmitted or received by the  
ethernet controller  
when the Ethernet interface detects a collision 13 ashes red.  
when link is detected  
14 though 21 are solid green.  
when data is received on their respective ports 14 though 21 ash green  
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Setting up your Router with the SmartStart Wizard 3-1  
Chapter 3  
Setting up your Router with the SmartStart Wizard  
Once you’ve connected your router to your computer and your telecommunications line and installed a web  
browser, you’re ready to run the Netopia SmartStart™ Wizard. The SmartStart Wizard will help you set up the  
router and share the connection. The SmartStart Wizard walks you through a series of questions and based on  
your responses automatically configures the router for connecting your LAN to the Internet or to your remote  
corporate network.  
The SmartStart Wizard will:  
automatically check your Windows 95, 98, or NT PC’s TCP/ IP configuration to be sure you can accept a  
dynamically assigned IP address, and change it for you if it is not set for dynamic addressing  
check the physical connection from your computer to your router without your having to enter an IP address  
assign an IP address to your router  
allow you to register with a new ISP if you don’t already have one. For a list of ISPs that support Netopia  
Routers in North America, see the Netopia website at http:/ / www.netopia.com.  
allow you to enter your dial-up telephone numbers and other information, dial up and test your connection  
to your chosen ISP or other remote site  
Before running SmartStart  
Be sure you have connected the cables and power source as described in Step 1 “Connect the Router” guide  
contained in your Netopia folio.  
Before you launch the SmartStart application, make sure your computer meets the following requirements:  
MacOS 7.5 or later  
System  
software  
Windows 95, 98, or NT operating system  
Connectivity  
software  
TCP/ IP must be installed and properly  
congured. See “Configuring TCP/ IP on  
Windows 95, 98, or NT computers” on  
page 3-9  
MacTCP or Open Transport TCP/ IP must be  
installed and properly congured. See  
“Configuring TCP/ IP on Macintosh  
computers” on page 3-13.  
Connectivity  
hardware  
Ethernet card (10Base-T)  
Either a built-in or third-party Ethernet card  
(10Base-T)  
Browser  
software  
Netscape Communicator™ or Microsoft Internet Explorer, included on the Netopia CD.  
Required for web-based registration and web-based monitoring.  
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3-2 Users Reference Guide  
PC  
Macintosh  
Note s :  
The computer running SmartStart must be on the same Ethernet cable segment as the Netopia R2020.  
Repeaters, such as 10Base-T hubs between your computer and the Netopia R2020, are acceptable, but  
devices such as switches or other routers are not.  
• SmartStart for the PC will set your TCP/ IP control panel to “Obtain an IP address automatically” if it is  
not already set this way. This will cause your computer to reboot. If you have a specied IP address  
congured in the computer, you should make a note of it before running SmartStart, in case you do not  
want to use the dynamic addressing features built in to the Netopia Router and need to restore the xed IP  
address.  
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Setting up your Router with the SmartStart Wizard 3-3  
Setting up your Router with the SmartStart Wizard  
The SmartStart Wizard is tailored for your platform, but it works the same way on either a PC or a Macintosh.  
Insert the Netopia CD, and in the desktop navigation screen that appears, launch the SmartStart Wizard  
application.  
SmartStart Wizard configuration screens  
The screens described in this section are the default screens shipped on the Netopia CD. They  
derive from two initialization (.ini) files included in the same directory as the SmartStart  
application file. Your reseller or your ISP may have supplied you with customized versions of  
these les.  
If you have received a CD or diskette that has been customized by your reseller or ISP, you  
can run the SmartStart Wizard directly from the CD or diskette and follow the instructions  
your reseller or ISP provides. This makes your Netopia R2020 conguration even easier.  
If you have received only the .ini files from your reseller or ISP, perform the following:  
Copy the entire directory folder containing the SmartStart Wizard application from the  
Netopia CD to your hard disk.  
Copy the customized .ini files to the same directory folder that contains the Smart-  
Start Wizard application, allowing the copy process to overwrite the original .ini files.  
Run the SmartStart Wizard from your hard disk. You can then follow the instructions  
your reseller or ISP provides.  
The SmartStart Wizard presents a series of screens to guide you through the preliminary configuration of a  
Netopia R2020. It will then create a connection prole using the information you supply to it.  
Welcome screen. The rst screen welcomes you to the  
SmartStart Wizard configuration utility.  
Click the Ne xt button after you have responded to the  
interactive prompts in each screen.  
The He lp button will display useful information to assist  
you in responding to the interactive prompts.  
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3-4 Users Reference Guide  
Easy or Advanced options screen. You can choose either  
Eas y or Advance d setup.  
If you choose Eas y, SmartStart automatically uses  
the precongured IP addressing setup built into your  
router. This is the best choice if you are creating a  
new network or don’t already have an IP addressing  
scheme on your new network.  
screen,” like the one shown below while SmartStart  
checks the connection to your router.  
If you choose Advance d, skip to page 3-8 now. The  
SmartStart Wizard displays the “Router IP Address  
screen” on page 3-8, in which you can choose ways  
to modify your router’s IP address.  
Easy option  
Connection Test screen. SmartStart tests the  
connection to the router. While it is testing the  
connection, a progress indicator screen is displayed and  
the router’s Ethernet LEDs flash.  
When the test succeeds, SmartStart indicates success.  
If the test fails, the wizard displays an error screen. If the test fails, check the following:  
Check your cable connections. Be sure you have connected the router and the computer properly, using the  
correct cables. Refer to the Step 1 “Connect the Router” sheet in your Netopia R2020 documentation folio.  
Make sure the router is turned on and that there is an Ethernet connection between your computer and the  
router.  
Check the TCP/ IP control panel settings to be sure that automatic IP Addressing (Windows) or DHCP  
(Macintosh) is selected. If you are using a Windows PC, SmartStart will automatically detect a static IP  
address and offer to congure the computer for automatic addressing. On a Macintosh computer, you must  
manually set the TCP/ IP Control Panel to DHCP. See “Configuring TCP/ IP on Macintosh computers” on  
page 3-13. If you currently use a static IP address outside the 192.168.1.x network, and want to continue  
using it, use the Advanced option to assign the router an IP address in your target IP range. See Advanced  
option” on page 3-8.  
If all of the above steps fail to resolve the problem, reset the router to its factory default settings and rerun  
SmartStart.  
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Setting up your Router with the SmartStart Wizard 3-5  
When the test is successful, you will see the “Manual or Automated Connection Profile screen,” shown below.  
Manual or Automated Connection Profile screen. The  
SmartStart Wizard asks you to select a method of  
creating a connection profile. The connection prole tells  
your router how to communicate with your ISP or other  
remote site, such as your corporate ofce. You can select  
either ISP Automation or Manual Entry.  
Options are explained below.  
Make your selection and click Ne xt.  
If you select ISP Automation, SmartStart offers you the option of choosing one of several Netopia ISP  
partners that support the Netopia R2020. You then see the “Internet Service Provider Selection screen” on  
page 3-5.  
If you select Manual Entry, you must be prepared with the following information. You must enter:  
Your dial-up number, sometimes referred to as an ISP POP number  
Your Login name and Password. (These are case-sensitive.)  
Any PBX or Centrex phone system dialing prex (such as “9” for an outside line)  
Your PPP authentication method. Options are: PAP (Password Authentication Protocol), CHAP (Challenge  
Your Domain Name Server (DNS); this entry must be an IP address in dotted decimal format. (for example,  
192.168.4.10, not “joe.isp.com”)  
Optionally, an alternate DNS if your ISP provided one  
If you select Manual Entry, the “Connection Profile screen,” shown “Connection Profile screen” on page 3-6  
appears.  
Internet Service Provider Selection screen. Select an  
ISP from the list of Netopia ISP partners who have  
provided information for automatic setup. Choose  
Ge ne ric ISP if your ISP is not included on the list. If you  
don’t already have an account with the selected ISP, call  
and order service using the listed customer service  
telephone number.  
When you have done this, click Ne xt.  
Most ISPs will provide you with information for you to enter in the “Connection Profile screen” on page 3-6  
over the phone using the toll-free phone number shown in the scrolling list. Generally, they will provide you  
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3-6 Users Reference Guide  
with:  
Your dial-up number, sometimes referred to as an ISP POP number  
Your Login name and Password. (These are case-sensitive.)  
Note : Your ISP may provide you with additional values such as “Remote IP Gatewayor “Subnet Mask.”  
These entries are not required for the SmartStart Wizard to configure your router.  
If you have a PBX or Centrex phone system, you may need a dialing prex (such as “9” for an outside line).  
You will enter that information in the “Connection Profile screen,” shown below.  
Connection Profile screen. Enter your ISP-supplied  
conguration information mentioned above. All fields  
must be lled in except the Alternate DNS field if your ISP  
does not provide one. If your ISP appeared in the  
your ISP will already have provided much of the  
information required for the connection, and these elds  
will appear grayed-out.  
When you have done this, click Ne xt.  
The “Name and Password screen” on page 3-6 appears;  
this is where you enter the username and password for  
your connection to your ISP.  
Name and Password screen. Enter the username and  
password that identifies you to your ISP. Your name and  
password can be up to 32 characters each.  
Note : Some automated proles already specify name and  
you and automatically skipped.  
When you have done this, click Ne xt.  
The SmartStart Wizard then posts your connection prole  
information to your router.  
Now the “Connection Profile Test screen,” (shown below)  
appears. It allows you to test your connection to your ISP  
using the connection profile you have just created.  
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Setting up your Router with the SmartStart Wizard 3-7  
Connection Profile Test screen. SmartStart tests your  
connection profile by attempting to connect to your ISP.  
To test the connection profile with your ISP, click Ne xt.  
While the test is running, SmartStart reports its progress  
in a brief succession of dialog boxes as described below.  
Available Line Test Progress screen. SmartStart tests to  
see if the router can place calls on your telephone line.  
While it is testing the connection, a dialog box is  
displayed and the LEDs flash.  
Connection Test Progress screen. SmartStart displays a  
dialog box showing you that your connection prole is  
being tested. If this test fails, check the physical  
connections between the computer, the router, and the  
wall jack or jacks. Check for errors in any manual entries  
you made during the configuration process.  
Final screen. When the connection tests successfully,  
SmartStart displays a screen telling you that your  
conguration is now complete.  
In most cases, this SmartStart conguration is all that you need to get your router up and running and  
connected to the Internet. However, you may want to take advantage of additional features or special  
conguration options available through the console-based conguration interface. For detailed instructions, see  
“Console-based Management” on page 5-1.  
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3-8 Users Reference Guide  
Advanced option  
Router IP Address screen. If you selected the Advanced  
page 3-4, SmartStart asks you to choose between  
entering the router’s current IP address and assigning an  
IP address to the router.  
If the router has already been assigned an IP address,  
select the rst radio button. If you do this, the Known IP  
Address screen,” appears (shown below.)  
If you want to recongure the router with a new IP address  
and subnet mask, select the second radio button. If you  
do this, the “New IP Address screen” on page 3-8  
appears.  
When you have done this, click Ne xt.  
Known IP Address screen. SmartStart displays a  
recommended address for the router based on the IP  
address of the computer.  
If you know the router has an IP address different from  
recommended address.  
When you have done this, click Ne xt.  
SmartStart tests the connection to your router.  
SmartStart then returns you to an “Connection Profile  
screen” on page 3-6.  
New IP Address screen. If you want to change the router’s  
IP address, you enter the new IP address, the subnet mask,  
and the router’s serial number in this screen. Remember,  
the serial number is on the bottom of the router. It is also  
found in your documentation folio.  
Note : Forcing a new IP address may turn off the Netopia  
R2020s IP address serving capabilities, if you assign an IP  
address and subnet mask outside the router’s current IP  
address serving pool. The Netopia R2020 does not allow  
an invalid address to be served. Use this option with  
caution.  
When you have done this, click Ne xt.  
SmartStart forces the new IP address into the router, tests the connection, and then resets the  
router.  
SmartStart then returns you to the “Manual or Automated Connection Profile screen” on page 3-5.  
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Setting up your Router with the SmartStart Wizard 3-9  
Sharing the Connection  
Configuring TCP/IP on Windows 95, 98, or NT computers  
Configuring TCP/ IP on a Windows computer requires the following:  
An Ethernet card (also known as a network adapter)  
The TCP/ IP protocol must be “bound” to the adapter or card  
Dynamic configuration (recommended)  
If you congure your Netopia R2020 using SmartStart, you can accept the dynamic IP address assigned by your  
router. The Dynamic Host Configuration Protocol (DHCP) server, which enables dynamic addressing, is enabled  
by default in the router. If your PC is not set for dynamic addressing, SmartStart will offer to do this for you  
when you launch it. In that case, you will have to restart your PC and relaunch SmartStart. If you congure your  
PC for dynamic addressing in advance, SmartStart need only be launched once. To congure your PC for  
dynamic addressing do the following:  
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3-10 Users Reference Guide  
1. Go to the Start  
Menu/ Settings/ Control  
Panels and double click  
the Ne twork icon. From  
the Network components  
list, select the  
Configuration tab.  
2. Select TCP/ IP-->Your Network Card. Then select  
Prope rtie s. In the TCP/ IP Properties screen (shown  
below), select the IP Addre s s tab. Click “Obtain an IP  
Address automatically.”  
3. Click on the DNS Configuration tab. Click Dis able DNS.  
DNS will be assigned by the router with DHCP.  
4. Click OK in this window, and the next window. When  
prompted, reboot the computer.  
Note : You can also use these instructions to congure other computers on your network to accept IP addresses  
served by the Netopia R2020.  
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Setting up your Router with the SmartStart Wizard 3-11  
Static configuration (optional)  
If you are manually configuring for a fixed or static IP address, perform the following:  
1. Go to Start Menu/ Settings/ Control Panels and double click the Ne twork icon. From the Network  
components list, select the Configuration tab.  
2. Select TCP/ IP-->Your Network Card. Then select Properties. In the TCP/ IP Properties screen (shown below),  
select the IP Addre s s tab. Click “Specify an IP Address.”  
Enter the following:  
IP Addre s s: 192.168.1.2  
Subne t Mas k: 255.255.255.0  
This address is an example of one that can be used to congure the router with the Easy option in the  
SmartStart Wizard. Your ISP or network administrator may ask you to use a different IP address and subnet  
mask.  
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3. Click on the Gate way tab (shown below).  
Under “New gateway,” enter  
192.168.1.1. Click Add. This is the  
Netopia R2020s pre-assigned IP  
address.  
Click on the DNS Configuration tab. Click Enable DNS.  
Enter the following  
information:  
Hos t: Type the name  
you want to give to  
this computer.  
Domain: Type your  
domain name. If you  
don't have a domain  
name, type your ISP's  
domain name; for  
example,  
netopia.com.  
DNS Se rve r Se arch  
Orde r: Type the  
primary DNS IP  
address given to you  
by your ISP. Click  
Add. Repeat this process for the secondary DNS.  
Domain Suffix Se arch Orde r: Enter the same domain  
name you entered above.  
4. Click OK in this window, and the next window. When prompted, reboot the computer.  
Note : You can also use these instructions to congure other computers on your network with manual or static  
IP addresses. Be sure each computer on your network has its own IP address.  
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Setting up your Router with the SmartStart Wizard 3-13  
Configuring TCP/IP on Macintosh computers  
The following is a quick guide to configuring TCP/ IP for MacOS computers. Configuring TCP/ IP in a Macintosh  
computer requires the following:  
You must have either Open Transport or Classic Networking (MacTCP) installed.  
Note : If you want to use the Dynamic Host Configuration Protocol (DHCP) server built into your Netopia  
R2020 to assign IP addresses to your Macintoshes, you must be running Open Transport, standard in  
MacOS 8, and optional in earlier system versions. You can have your Netopia R2020 dynamically assign IP  
addresses using MacTCP; however, to do so requires that the optional AppleTalk kit be installed which can  
only be done after the router is congured.  
You must have built-in Ethernet or a third-party Ethernet card and its associated drivers installed in your  
Macintosh.  
Dynamic configuration (recommended)  
If you congure your Netopia R2020 using SmartStart, you can accept the dynamic IP address assigned by your  
router. The Dynamic Host Configuration Protocol (DHCP), which enables dynamic addressing, is enabled by  
default in the router. To congure your Macintosh computer for dynamic addressing do the following:  
1. Go to the Apple menu. Select Control Pane ls and then  
TCP/ IP.  
2. With the TCP/ IP window open, go to the Edit menu and  
select Us e r Mode . Choose Bas ic and click OK.  
3. In the TCP/ IP window, select “Connect via: Ethernet” and  
“Configure: Using DHCP Server.”  
Note : You can also use these instructions to congure other computers on your network to accept IP addresses  
served by the Netopia R2020.  
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3-14 Users Reference Guide  
Static configuration (optional)  
If you are manually configuring for a fixed or static IP address,  
perform the following:  
1. Go to the Apple menu. Select Control Pane ls and then  
TCP/ IP or MacTCP.  
2. With the TCP/ IP window open, go to the Edit menu and  
select Us e r Mode . Choose Advance d and click OK.  
Or, in the MacTCP window, select Ethe rne t and click the  
More button.  
3. In the TCP/ IP window or in the MacTCP/ More window, select or type information into the fields as shown in  
the following table.  
Option:  
Connect via:  
Select/ Type:  
Ethernet  
Configure:  
Manually  
IP Address:  
192.168.1.2  
255.255.255.0  
192.168.1.1  
Subnet mask:  
Router address:  
Name server address:  
Enter the primary and secondary name  
server addresses given to you by your ISP  
Implicit Search Path:  
Starting domain name:  
Enter your domain name; if you do not have  
a domain name, enter the domain name of  
your ISP  
4. Close the TCP/ IP or MacTCP control panel and save the settings.  
5. If you are using MacTCP, you must restart the computer. If you are using Open Transport, you do not need  
to restart. These are the only elds you need to modify in this screen.  
Note : You can also use these instructions to congure other computers on your network with manual or static  
IP addresses. Be sure each computer on your network has its own IP address.  
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Setting up your Router with the SmartStart Wizard 3-15  
Dynamic configuration using MacIP (optional)  
If you want to use MacIP to dynamically assign IP addresses to the Macintosh computers on your network you  
must install the optional AppleTalk feature set kit.  
Note: You cannot use MacIP dynamic configuration to configure your Netopia R2020 Dual Analog Router  
because you must rst congure the router in order to enable AppleTalk.  
Once the AppleTalk kit is installed, you can congure your Macintoshes for MacIP. To congure dynamically  
using MacIP, perform the following:  
Using Open Transport TCP/ IP  
1. Go to the Apple menu. Select Control Panels and then TCP/ IP.  
2. With the TCP/ IP window open, go to the Edit menu and select User Mode. Choose Advanced and click OK.  
3. In the TCP/ IP window, select or type information into the fields as shown in the following table.  
TCP/ IP Option:  
Connect via:  
Select/ Type:  
AppleTalk (MacIP)  
Configure:  
Using MacIP server  
MacIP Server zone:  
Name server address:  
(select available zone)  
Enter the primary and secondary name server  
addresses given to you by your ISP  
Implicit Search Path:  
Enter your domain name; if you do not have a  
Starting domain name:  
domain name, enter the domain name of your ISP  
4. Close the TCP/ IP control panel and save the settings.  
These are the only elds you need to modify in these screens.  
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3-16 Users Reference Guide  
Using Classic Networking (MacTCP)  
1. Go to the Apple Menu. Select Control Panels and then Network.  
2. In the Network window, select EtherTalk.  
3. Go back to the Apple menu. Select Control Panels and then MacTCP.  
4. Select EtherTalk.  
From the pull-down menu under EtherTalk, select an available zone; then click the More button.  
In the MacTCP/ More window select the Server radio button. If necessary, fill in the Domain Name Server  
Information given to you by your administrator.  
5. Restart the computer.  
These are the only elds you need to modify in these screens.  
Note: More information about configuring your Macintosh computer for TCP/ IP connectivity through a Netopia  
R2020 can be found in Technote NIR_026, “Open Transport and Netopia Routers,” located on the Netopia Web  
site.  
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Connecting Your Local Area Network 4-1  
Chapter 4  
Connecting Your Local Area Network  
conguration for your particular LAN requirements using Console-based Management (see “Console-based  
“Readying computers on your local network” on page 4-1  
“Connecting to an Ethernet network” on page 4-3  
Adding an external modem” on page 4-4  
“Connecting to a LocalTalk network” on page 4-5  
Overview  
You can connect the Netopia R2020 to an IP or IPX network that uses Ethernet.  
If you have purchased the AppleTalk feature expansion kit, you can also connect the Router to a LocalTalk  
Additionally, you can connect a third (external) modem. See Adding an external modem,” below.  
Caution!  
Before connecting the Netopia R2020 to any AppleTalk LANs that contain other AppleTalk routers, you should  
read “Routers and seeding” on page 12-3.  
See the sections later in this chapter for details on how to connect the Netopia R2020 to different types of  
networks.  
Readying computers on your local network  
PC and Macintosh computers must have certain components installed before they can communicate through  
the Netopia R2020. The following illustration shows the minimal requirements for a typical PC or Macintosh  
computer.  
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4-2 Users Reference Guide  
Application software  
TCP/ IP stack  
Ethernet/ EtherTalk/ LocalTalk Driver  
Your PC  
or Macintosh  
computer  
To the Netopia R2020  
newsgroups, etc. These applications may require some conguration. Examples include the Eudora e-mail  
client, and the web browsers Microsoft Internet Explorer and Netscape Navigator.  
TCP/ IP stack: This is the software that lets your PC or Macintosh communicate using Internet protocols.  
TCP/ IP stacks must be congured with some of the same information you used to congure the Netopia  
R2020. There are a number of TCP/ IP stacks available for PC computers. Windows 95 includes a built-in  
TCP/ IP stack. See “Configuring TCP/ IP on Windows 95, 98, or NT computers” on page 3-9. Macintosh  
computers use either MacTCP or Open Transport. See “Configuring TCP/ IP on Macintosh computers” on  
page 3-13.  
Ethernet: Ethernet hardware and software drivers enable your PC or Macintosh computer to communicate on  
the LAN.  
EtherTalk and LocalTalk: These are AppleTalk protocols used over Ethernet.  
Once the Netopia R2020 is properly configured and connected to your LAN, PC and Macintosh computers that  
have their required components in place will be able to connect to the Internet or other remote IP networks.  
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Connecting Your Local Area Network 4-3  
Connecting to an Ethernet network  
The Netopia R2020 supports Ethernet connections through its eight Ethernet ports. The Router automatically  
detects which Ethernet port is in use.  
10Base-T  
You can connect a standard 10Base-T Ethernet network to the Netopia R2020 using any of its available  
Ethernet ports.  
Netopia R2020 back panel  
Ethernet  
8
4
7
3
6
2
5
1
Auxiliary  
Console  
Power  
Line 2  
Line 1  
Normal/Uplink  
1
The Netopia R2020 in a 10Base-T network  
To connect your 10Base-T network to the Netopia  
R2020 through an Ethernet port, use a 10Base-T  
cable with RJ-45 connectors.  
8
Ethernet  
1
If you have more than eight devices to connect,  
you can attach additional devices using another  
10Base-T hub.  
Nor-  
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4-4 Users Reference Guide  
If you add devices connected through a hub, connect the hub to Ethernet port number 1 on the Netopia R2020  
and set the Normal/ Uplink switch to Uplink.  
8
Ethernet  
1
Nor-  
PC  
Macintosh  
PC  
10Base-T  
Hub  
Adding an external modem  
You may wish to add a third (external) modem to gain additional speed for your Internet connection. You will  
need to obtain the special external modem cable either from your reseller or directly from Netopia. Refer to the  
sheet of optional feature set add-ons in your Netopia R2020 documentation folio.  
Netopia R2020 Auxiliary port for connecting a third modem  
Ethernet  
8
4
7
3
6
2
5
1
Auxiliary  
Console  
Power  
Telco 2  
Telco 1  
Normal/Uplink  
1
Auxiliary connection port  
By default, the Auxiliary port on your Netopia R2020 is enabled for an external asynchronous modem. This  
means that all you have to do is connect your modem to the Auxiliary port and congure its settings in the Line  
Configuration screens under the WAN Configuration menu. For detailed conguration instructions see  
“Specifying telephone connections” on page 8-1.  
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Connecting Your Local Area Network 4-5  
For pinout information on the HD-15 to DB-25 modem cable, see “Pinouts for Auxiliary Port Modem Cable,” in  
Appendix F, Technical Specications and Safety Information.”  
Connecting to a LocalTalk network  
If you have purchased the AppleTalk feature expansion kit, you can also connect the Router to an AppleTalk  
network that uses either Ethernet or LocalTalk. Refer to the sheet of optional feature set add-ons in your  
Netopia R2020 documentation folio.  
The AppleTalk feature expansion kit includes a dual RJ-11 PhoneNET® connector that attaches to the Auxiliary  
port on the Netopia R2020.  
Netopia R2020 Auxiliary port for connecting to LocalTalk  
Ethernet  
8
4
7
3
6
2
5
1
Auxiliary  
Console  
Power  
Line 2  
Line 1  
Normal/Uplink  
1
Auxiliary connection port  
HD-15 (female)  
Connect the male HD-15 end of the LocalTalk cable to the Auxiliary port on your Netopia R2020. Connect the  
other end of the cable to your LocalTalk network. You can use only one connection on the Auxiliary port. You  
cannot use both the PhoneNET connector and an external modem.  
If your LocalTalk network is not based on standard PhoneNET cabling, use a PhoneNET-to-LocalTalk adaptor  
cable available from Farallon division of Netopia. Connect the adaptor cable’s RJ-11 connector to the AppleTalk  
cables PhoneNet connector. Connect the cable’s mini-DIN-3 connector to your LocalTalk network.  
Be sure to observe the standard rules governing maximum cable lengths and limits on the number of nodes on  
a PhoneNET network. The dual RJ-11 PhoneNET connector allows insertion in the LocalTalk daisy chain, or at  
the end. If the device is connected at the end of the daisy chain, you must install the accompanying terminator.  
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4-6 Users Reference Guide  
Wiring guidelines for PhoneNET cabling  
22 gauge  
.642 mm  
24 gauge  
.510 mm  
26 gauge  
.403 mm  
Topology  
daisy chain  
n/ a  
n/ a  
1800 ft.  
549 m  
backbone  
4500 ft.  
1372 m  
3000 ft.  
229 m  
1800 ft.  
549 m  
4-branch passive star*  
1125 ft.  
750 ft.  
450 ft.  
LocalTalk StarController  
12-branch active star  
3000 ft.  
914 m  
2000 ft.  
610 m  
1200 ft.  
366 m  
* distance is per branch  
For detailed conguration instructions see AppleTalk Setup” on page 12-1.  
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Console-based Management 5-1  
Chapter 5  
Console-based Management  
customize these features for your individual setup. This chapter describes how to access and navigate the  
This section covers the following topics:  
“Connecting through a Telnet session” on page 5-2  
“Connecting a local terminal console cable to your router” on page 5-3  
“Navigating through the console screens” on page 5-4  
Console-based management screens contain seven entry points to the Netopia Router configuration and  
monitoring features. The entry points are displayed in the Main Menu shown below:  
Netopia R2020 v4.4  
Easy Setup...  
WAN Configuration...  
System Configuration...  
Utilities & Diagnostics...  
Statistics & Logs...  
Quick Menus...  
Quick View...  
You always start from this main screen.  
The Easy Setup menus display and permit changing the values contained in the default Connection Profile  
you created when you ran the SmartStart Wizard for initial conguration. Experienced users can also use  
Easy Setup to initially configure the router directly through a console session without using SmartStart.  
Easy Setup menus contain up to five descendant screens for viewing or altering these values. The number  
of screens depends on whether you have optional features installed.  
The WAN Configuration menu displays and permits changing your Connection Profile(s), creating or  
deleting additional Connection Profiles, and conguring or reconguring the manner in which you may be  
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5-2 Users Reference Guide  
using the router to connect to more than one service provider or remote site.  
The System Configuration menus display and permit changing:  
Filter Sets. See “Securityon page 14-1.  
Console Configuration. See “Connecting a local terminal console cable to your router” on page 5-3.  
SNMP (Simple Network Management Protocol). See “SNMP” on page 13-12.  
Security. See “Securityon page 14-1.  
Upgrade Feature Set. See Upgrade Feature Set” on page 7-12.  
Logging. See Logging” on page 7-13.  
The Utilities & Diagnostics menus provide a selection of tools for monitoring and diagnosing the router's  
behavior, as well as updating the firmware and rebooting the system. See Utilities and Diagnostics” on  
page 15-1 for detailed information.  
your router, your network and their history. See “Statistics & Logs” on page 13-4 for detailed information.  
The Quick Menus screen is a shortcut entry point to the most commonly used conguration menus that  
are accessed through the other menu entry points.  
The Quick View menu displays at a glance current real-time operating information about your router. See  
“Quick View status overviewon page 13-1 for detailed information.  
Connecting through a Telnet session  
Features of the Netopia R2020 may be congured through the console screens.  
Before you can access the console screens through Telnet, you must have:  
a network connection locally to the router or IP access to the router through the WAN port. This could be  
the same connection as the one you used with SmartStart.  
Note: Alternatively, you can have a direct serial console cable connection using the provided console cable  
for your platform (PC or Macintosh) and the “Console” port on the back of the router. For more information  
on attaching the console cable, see “Connecting a local terminal console cable to your router” on  
page 5-3.  
Telnet software installed on the computer you will use to congure the router  
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Console-based Management 5-3  
Configuring Telnet software  
If you are conguring your router using a Telnet session, your computer must be running a Telnet software  
program.  
If you connect a PC with Microsoft Windows, you can use a Windows Telnet application or simply run Telnet  
from the Start menu.  
If you connect a Macintosh computer, you can use the NCSA Telnet program supplied on the Netopia  
R2020 CD. You install NCSA Telnet by simply dragging the application from the CD to your hard disk.  
Connecting a local terminal console cable to your router  
You can perform all of the System Configuration activities for your Netopia R2020 through a local serial console  
connection using terminal emulation software, such as HyperTerminal provided with Windows95 on the PC, or  
ZTerm, included on the Netopia CD, for the Macintosh.  
The Netopia R2020 back panel has a connector labeled “Consolefor attaching the Router to either a PC or  
Macintosh computer via the serial port on the computer. (On a Macintosh, the serial port is called the Modem  
port or the Printer port.) This connection lets you use the computer to congure and monitor the Netopia R2020  
via the console screens.  
Ethernet  
8
4
7
3
6
2
5
1
Auxiliary  
Console  
Power  
Line 2  
Line 1  
Normal/Uplink  
1
Console connection port  
DE-9 (male)  
To connect the Netopia R2020 to your computer for serial console communication, use the supplied dual  
console cable connector end appropriate to your platform:  
one DE-9 connector end attaches to a PC  
the mini-DIN8 connector end attaches to a Macintosh  
the DE-9 end of the Console cable attaches to the Netopia R2020s Console port  
If you are conguring your router via a terminal session, your computer must be running a standard terminal  
emulation or communications software program, such as those used with modems.  
If you connect a PC with Microsoft Windows 95 or NT, you can use the HyperTerminal application bundled  
with the operating system.  
If you connect a Macintosh computer, you can use the ZTerm terminal emulation program on the supplied  
Netopia R2020 CD.  
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5-4 Users Reference Guide  
Launch your terminal emulation software and congure the communications software for the following values.  
These are the default communication parameters that the Netopia R2020 uses.  
Parameter  
Terminal type  
Suggested Value  
PC: ANSI, VT100  
Mac: ANSI, VT-100, or VT-200  
Data bits  
Parity  
8
None  
Stop bits  
Speed  
1
Options are: 9600, 19200, 38400, or 57600 bits per second  
None  
Flow Control  
Note: The router rmware contains an autobaud detection feature. If you are at any screen on the  
serial console, you can change your baud rate and press Return (HyperTerminal for the PC  
requires a disconnect). The new baud rate is displayed at the bottom of the screen.  
Navigating through the console screens  
Use your keyboard to navigate the Netopia R2020s configuration screens, enter and edit information, and  
make choices. The following table lists the keys to use to navigate through the console screens.  
To...  
Use These Keys...  
Move through selectable items in a screen or pop-up menu  
Up, Down, Left, and  
Right Arrow  
To set a change to a selected item or open a pop-up menu of  
options for a selected item like entering an upgrade key  
Return or Enter  
Change a toggle value (Yes/ No, On/ Off)  
Restore an entry or toggle value to its previous value  
Move one item up  
Tab  
Esc  
Up arrow or Control + k  
Move one item down  
Down arrow or Control + j  
Display a dump of the device event log  
Display a dump of the WAN event log  
Refresh the screen  
Control + e  
Control + f  
Control + L  
Go to topmost selectable item  
Go to bottom right selectable item  
<
>
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Easy Setup 6-1  
Chapter 6  
Easy Setup  
This chapter describes how to use the Easy Setup console screens on your Netopia R2020 Dual Analog Router.  
The Easy Setup console screens provide an alternate method for experienced users to set up their router’s  
Connection Profiles without using SmartStart. After completing the Easy Setup console screens, your router will  
be ready to connect to the Internet or another remote site.  
Easy Setup console screens  
Using three Easy Setup console screens, you can:  
modify a Connection Profile for your Router for the connection to your ISP or remote location;  
set up IP addresses and IP address serving;  
How to access the Easy Setup console screens  
To access the console screens, Telnet to the Netopia Router over your Ethernet network, or you can physically  
connect with a serial console cable and access the Netopia Router with a terminal emulation program. See  
“Connecting through a Telnet session” on page 5-2 or “Connecting a local terminal console cable to your  
router” on page 5-3.  
Note: Before continuing, make sure that you have the information that your telephone service provider, ISP, or  
network administrator has given you to congure the Netopia Router.  
The Netopia Router’s first console screen, Main Menu, appears in the terminal emulation window of the  
attached PC or Macintosh when:  
the Netopia Router is turned on  
the computer is connected to the Netopia Router  
the Telnet or terminal emulation software is running and configured correctly.  
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6-2 Users Reference Guide  
A screen similar to the following appears:  
Netopia R2020 v4.4  
Easy Setup...  
WAN Configuration...  
System Configuration...  
Utilities & Diagnostics...  
Statistics & Logs...  
Quick Menus...  
Quick View...  
Return/Enter goes to Easy Setup -- minimal configuration.  
If you do not see the Main Menu, verify that:  
the computer used to view the console screen has its serial port connected to the Netopia R2020s  
“Console” port or an Ethernet connection to one of its Ethernet ports. See “Connecting a local terminal  
console cable to your router” on page 5-3 or “Connecting through a Telnet session” on page 5-2.  
the Telnet or terminal emulation software is configured for the recommended values.  
if you are connecting via the Console port, the consoles serial port is not being used by another device,  
such as an internal modem, or an application. Turn off all other programs (other than your terminal  
emulation program) that may be interfering with your access to the port.  
you have entered the correct password, if necessary. Your Netopia R2020s console access may be  
password protected from a previous configuration. See your system administrator to obtain the password.  
See Appendix A, Troubleshooting,” for more suggestions.  
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Easy Setup 6-3  
Beginning Easy Setup  
To begin Easy Setup, select Easy Setup in the Main Menu, then press Return.  
The Easy Setup Prole screen appears.  
Connection Profile 1: Easy Setup Profile  
Number to Dial:  
212 555 1212  
Address Translation Enabled:  
IP Addressing...  
Yes  
Numbered  
Local WAN IP Address:  
Local WAN IP Mask:  
Remote IP Address:  
Remote IP Mask:  
0.0.0.0  
0.0.0.0  
127.0.0.2  
255.255.255.255  
PPP Authentication...  
Send User Name:  
Send Password:  
PAP  
PREVIOUS SCREEN  
NEXT SCREEN  
Enter the directory number for the remote network connection.  
Enter basic information about your WAN connection with this screen.  
Easy Setup profile  
The Easy Setup Prole screen is where you configure the parameters that control the Netopia R2020s  
connection to a specific remote destination, usually an ISP or a corporate site.  
On a Netopia R2020 Dual Analog Router you can add up to 15 more connection proles, for a total of 16. See  
“Creating a new Connection Profile” on page 7-2.  
1. Select Number to Dial and enter the telephone number you received from your ISP. This is the number the  
Netopia R2020 dials to reach your ISP. Enter the number as you would dial it, including any required  
prexes (such as area, access, and long-distance dialing codes). You may also use punctuation.  
Note: When placing a multi-channel call, the answering equipment must either:  
be in a “hunt group,” where a single telephone number services multiple lines, or  
to use.  
ISPs or corporate IS groups will meet these conditions. For other non-standard dialup connections, you  
should verify that one or the other of these conditions is true.  
2. To enable address translation, toggle Address Translation Enabled to Yes. For more information on  
Network Address Translation, see “Multiple Network Address Translation and IP Setup” on page 10-1.  
3. Select IP Addressing and press Return. From the pop-up menu choose Numbered or Unnumbered (the  
default).  
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6-4 Users Reference Guide  
4. Select Local WAN IP Address and enter the local WAN address your ISP gave you.  
The default address is 0.0.0.0, which allows for dynamic addressing, when your ISP assigns an address  
each time you connect. However, you may enter another address if you want to use static addressing.  
When using numbered interfaces, the Netopia Router will use its local WAN IP address and subnet  
mask to send packets to the remote router. Both routers have WAN IP addresses and subnet masks  
associated with the connection.  
When using unnumbered interfaces, the Netopia Router will use either its local Ethernet IP address or  
its NAT address (if so congured) and subnet mask to send packets to the remote router. Neither  
router has a WAN IP address or subnet mask associated with this connection.  
Note: If your ISP has not given you their IP or subnet mask addresses, then you can enter an IP address  
such as 127.0.0.2, and an IP subnet mask such as 255.0.0.0. With these settings the router will get this  
information dynamically when it connects to the remote site.  
5. If your ISP uses unnumbered (system-based routing), select Remote IP Address and enter the IP address  
your ISP gave you.  
Then select Remote IP Mask and enter the IP subnet mask of the remote site you will connect to.  
6. Select the PPP Authentication pop-up menu and choose the type of connection security your ISP told you  
to use (PAP, CHAP, PAP-TOKEN, or CACHE-TOKEN). If you choose any of these authentication methods, go  
to the next step. If your ISP does not use any of these authentication methods, choose None and skip to  
the last step. When you create a connection prole from Easy Setup, the default setting is PAP.  
7. If your ISP uses PAP or PAP-TOKEN, select Send User Name and enter the user name your ISP gave you to  
connect. If you selected PAP, select Send Password and enter your password. If you selected PAP-TOKEN,  
you don’t enter the password now. Your name and password can be up to 32 characters each.  
If your ISP uses CHAP, select Send Host Name and enter the user name your ISP gave you to connect. Then  
select Send Secret and enter the secret (CHAP term for password) your ISP gave you.  
If your ISP uses CACHE-TOKEN, select Send User Name and enter the user name your ISP gave you to  
connect. Select Send Password and enter your password.  
8. Select NEXT SCREEN and press Return. The IP Easy Setup screen appears.  
IP Easy Setup  
The IP Easy Setup screen is where you enter information about your Netopia Router’s:  
IP address  
Subnet mask  
Default gateway IP address  
Domain name server IP address  
IP address serving information, such as the number of client IP addresses and the 1st client address  
You should consult with your network administrator to obtain the information you will need. For more information  
about setting up IP, see “Multiple Network Address Translation and IP Setup” on page 10-1.  
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Easy Setup 6-5  
IP Easy Setup  
Ethernet IP Address:  
Ethernet Subnet Mask:  
192.168.1.1  
255.255.255.0  
Domain Name:  
Primary Domain Name Server:  
0.0.0.0  
Default IP Gateway:  
IP Address Serving:  
127.0.0.2  
On  
Number of Client IP Addresses:  
1st Client Address:  
100  
192.168.1.100  
PREVIOUS SCREEN  
NEXT SCREEN  
Enter an IP address in decimal and dot form (xxx.xxx.xxx.xxx).  
Set up the basic IP & IPX attributes of your Netopia in this screen.  
1. Select Ethernet IP Address and enter the rst IP address from the IP address range your ISP has given  
you. This will be the Netopia Router’s IP address.  
If Network Address Translation is enabled in the Easy Setup connection profile, the Ethernet IP Address  
defaults to an address within a range reserved by the Internet address administration authority for use  
within private networks, 192.168.1.1.  
Because this is a private network address, it should never be directly connected to the Internet. Using NAT  
for all your connection proles will ensure this restriction. See “Multiple Network Address Translation and  
IP Setup” on page 10-1 of this guide for more information.  
2. Select Ethernet Subnet Mask and enter the subnet mask your ISP has given you. The Ethernet Subnet  
Mask defaults to a standard class C mask (for unlimited user models; smaller, for restricted user models).  
3. Select Domain Name and enter the domain name your ISP has given you.  
4. Select Primary Domain Name Server and enter the IP address your ISP has given you.  
5. The Default IP Gateway defaults to the remote IP address you entered in the Easy Setup connection  
profile. If the Netopia Router does not recognize the destination of any IP trafc, it forwards that trafc to  
this gateway.  
addresses you receive from your ISP. You use the local IP addresses for the Netopia R2020’s Ethernet port  
and for IP clients on your local network. The remote IP address and the default gateway’s IP address  
should point to your ISP’s router.  
6. To use DHCP and (if installed) MacIP address serving, toggle IP Address Serving to On.  
Note: For information about dynamic IP address serving, see “Multiple Network Address Translation and IP  
Setup” on page 10-1.  
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6-6 Users Reference Guide  
7. If IP Address Serving is On, select Number of Client IP Addresses. Then enter the number of available  
host addresses for the Netopia R2020 Dual Analog Router to allocate to the client computers on your  
network. This number defaults to the balance of the subnet addresses above the Netopia Router’s  
address.  
8. If IP Address Serving is On, select 1st Client Address and enter the rst IP address in the set of allocated  
served IP addresses.  
9. Press Return. The Easy Setup Security Configuration screen appears.  
Easy Setup Security  
The Easy Setup Security Configuration screen lets you password-protect your Netopia R2020. Input your Write  
Access Name and Write Access Password with names or numbers totaling up to eleven digits.  
If you password protect the console screens, you will be prompted to enter the name and password you have  
specied every time you log in to the console screens. Do not forget your name and password. If you do, you  
will be unable to access any of the conguration screens.  
Additional security features are available. See “Securityon page 14-1.  
Easy Setup Security Configuration  
It is strongly suggested that you password-protect configuration access to your  
Netopia. By entering a Name and Password pair here, access via serial,  
Telnet, SNMP and Web Server will be password-protected.  
Be sure to remember what you have typed here, because you will be prompted for  
it each time you configure this Netopia.  
You can remove an existing Name and Password by clearing both fields below.  
Write Access Name:  
Write Access Password:  
PREVIOUS SCREEN  
TO MAIN MENU  
RESTART DEVICE  
Configure a Configuration Access Name and Password here.  
The nal step in configuring the Easy Setup console screens is to restart the Netopia R2020, so the  
conguration settings take effect.  
1. Select RESTART DEVICE. A prompt asks you to conrm your choice.  
2. Select CONTINUE to restart the Netopia Router and have your selections take effect.  
Note: You can also restart the system at any time by using the restart utility (see “Restarting the system” on  
page 15-13) or by turning the Netopia Router off and on with the power switch.  
Easy Setup is now complete.  
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Part II: Advanced Configuration  
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Users Reference Guide  
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WAN and System Configuration 7-1  
Chapter 7  
WAN and System Configuration  
This chapter describes how to use the console-based management screens to access and congure advanced  
features of your Netopia R2020 Dual Analog Router. You can customize these features for your individual setup.  
system conguration.  
The next chapter “Managing Data Calls” on page 8-1 explains more of the Netopia R2020’s special features for  
“Creating a new Connection Profile” on page 7-2  
“System Configuration screens” on page 7-7  
“Navigating through the System Configuration screens” on page 7-8  
“System Configuration features” on page 7-8  
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7-2 Users Reference Guide  
Creating a new Connection Profile  
Connection Profiles define the telephone and networking protocols necessary for the router to make a remote  
connection. A Connection Profile is like an address book entry describing how the router is to get to a remote  
site, or how to recognize and authenticate a remote user dialing in to the router. For example, to create a new  
Connection Profile, you navigate to the WAN Configuration screen from the Main Menu, and select Add  
Connection Profile.  
WAN  
Configuration  
Main  
Menu  
Add Connection  
Profile  
The Add Connection Profile screen appears.  
Add Connection Profile  
Profile Name:  
Profile Enabled:  
Office  
Yes  
Data Link Encapsulation is  
Data Link Options...  
PPP  
Yes  
No  
IP Enabled:  
IP Profile Parameters...  
IPX Enabled:  
Telco Options...  
ADD PROFILE NOW  
CANCEL  
Return/Enter to discard changes you have made. Profile will not be added.  
Configure a new Conn. Profile. Finished? ADD or CANCEL to exit.  
On a Netopia R2020 Dual Analog Router you can add up to 15 more connection proles, for a total of 16.  
1. Select Profile Name and enter a name for this connection profile. It can be any name you wish. For  
example: the name of your ISP.  
2. Toggle the Profile Enabled value to Yes or No. The default is Yes.  
3. If you are creating a Virtual Private Network (VPN) profile (see Virtual Private Networks” on page 9-1), you  
can choose either PPTP or ATMP from the Data Link Encapsulation pop-up menu. Otherwise, accept the  
default PPP.  
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WAN and System Configuration 7-3  
4. Select Datalink Options and press Return. The Datalink Options screen appears.  
Note: The Datalink Options shown below are for the default Data Link Encapsulation method PPP. (For VPN  
Data Link Options see Virtual Private Networks” on page 9-1.)  
Datalink (PPP/MP) Options  
Data Compression...  
Standard LZS  
PAP  
Send Authentication...  
Send User Name:  
Send Password:  
Receive User Name:  
Receive Password:  
Maximum Packet Size:  
1500  
In this Screen you will configure the PPP/MP specific connection params.  
You can accept the defaults, or change them if you wish.  
Data Compression options are: Ascend LZS, Standard LZS (the default), or None.  
Send Authentication options are: PAP (Password Authentication Protocol), CHAP (Challenge Handshake  
Authentication Protocol), the secure token protocols PAP-TOKEN and CACHE-TOKEN, or None, the default.  
For more information about token security see Token Security Authentication” on page 14-36. If your ISP  
does not use any of these authentication methods, choose None. The Send Authentication information is  
used to authenticate your call to your service provider. The Receive User Name and Password information  
is used to authenticate attempted dial-in connections.  
If your ISP uses PAP or PAP-TOKEN, select Send User Name and enter the user name your ISP gave you  
to connect. If you selected PAP, select Send Password and enter your password. If you selected  
PAP-TOKEN, you don’t enter the password now.  
If your ISP uses CHAP, select Send Host Name and enter the user name your ISP gave you to connect.  
Then select Send Secret and enter the secret (CHAP term for password) your ISP gave you.  
If your ISP uses CACHE-TOKEN, select Send User Name and enter the user name your ISP gave you to  
connect. Select Send Password and enter your password.  
You can specify user name and password for both outgoing and incoming calls. Your name and pass-  
word can be up to 32 characters each.  
Enter a Maximum Packet Size between 128 and 1510 bytes. 1500 is the default.  
Return to the Add Connection Profile screen by pressing Escape.  
5. Select IP Profile Parameters and press Return. The IP Profile Parameters screen appears.  
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7-4 Users Reference Guide  
IP Profile Parameters  
Address Translation Enabled:  
IP Addressing...  
Yes  
Numbered  
NAT Rule List...  
NAT Server List...  
Local WAN IP Address:  
Local WAN IP Mask:  
Remote IP Address:  
Remote IP Mask:  
0.0.0.0  
0.0.0.0  
0.0.0.0  
0.0.0.0  
Filter Set...  
Remove Filter Set  
Receive RIP:  
Both  
Toggle to Yes if this is a single IP address ISP account.  
Configure IP requirements for a remote network connection here.  
6. Toggle or enter any IP Parameters you require and return to the Add Connection Profile screen by pressing  
Escape. For more information, see “Multiple Network Address Translation and IP Setup” on page 10-1.  
7. If you will be connecting with an IPX remote network, toggle IPX Enabled to Yes, and press Return.  
Otherwise, accept the default No.  
If you enable IPX routing, an IPX Profile Parameters menu item becomes available. Select IPX Profile  
Parameters and press Return. The IPX Profile Parameters screen appears.  
IPX Profile Parameters  
Remote IPX Network:  
Path Delay:  
NetBios Packet Forwarding:  
00000000  
10  
Off  
Incoming Packet Filter Set...  
Outgoing Packet Filter Set...  
<<NONE>>  
<<NONE>>  
Incoming SAP Filter Set...  
Outgoing SAP Filter Set...  
<<NONE>>  
<<NONE>>  
Periodic RIP Timer:  
Periodic SAP Timer:  
60  
60  
Configure IPX requirements for a remote network connection here.  
8. Toggle or enter any IPX Parameters you require and return to the Add Connection Profile screen by pressing  
Escape. For more information, see “IPX Setup” on page 11-1.  
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WAN and System Configuration 7-5  
9. Select Telco Options and press return. the Telco Options screen appears.  
NOTE: If you are creating a VPN Connection Profile, the Telco Options menu is not used and becomes  
unavailable.  
Telco Options  
Dial...  
Dial In/Out  
Dialing Prefix:  
Number to Dial:  
Alternate Site to Dial:  
Dial on Demand:  
Idle Timeout (seconds):  
Yes  
300  
CNA Validation Number:  
Callback:  
No  
Return/Enter to allow dialing out, dialing in, or both.  
In this Screen you configure options for the ways you will establish a link.  
Select Dial and press Return. A pop-up menu appears. You can select the dialing options for this  
Connection Profile as Dial In Only, Dial Out Only, or Dial In/ Out.  
You can:  
add a dialing prex, such as “9” for an outside line on a PBX or Centrex phone system.  
add the number to dial for this Connection Profile  
add an alternate number to use if the first number fails to connect  
change any of the default parameter settings  
When you are nished with these entries, press Escape to return to the Add Connection Profile screen.  
10. Select ADD PROFILE NOW and press Return. Your new Connection Profile will be added.  
Viewing or editing connection profiles  
If you want to view or edit the connection profiles in your router, return to the WAN Configuration screen, and  
select Display/ Change Connection Profile. The list of Connection Profiles is displayed in a scrolling pop-up  
screen.  
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7-6 Users Reference Guide  
WAN Configuration  
+-Profile Name---------------------IP Address----IPX Network-+  
+------------------------------------------------------------+  
| Easy Setup Profile  
127.0.0.2  
0.0.0.0  
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Profile 02  
|
|
|
|
|
|
|
|
|
|
|
|
|
|
+------------------------------------------------------------+  
Up/Down Arrow Keys to select, ESC to dismiss, Return/Enter to Edit.  
Select the connection prole you want to view or edit and press Return. The profile is displayed, and you can  
change any of the parameters. Changes take effect immediately without rebooting the router.  
Change Connection Profile  
Profile Name:  
Profile Enabled:  
Profile 01  
Yes  
Data Link Encapsulation...  
Data Link Options...  
PPP  
Yes  
No  
IP Enabled:  
IP Profile Parameters...  
IPX Enabled:  
Telco Options...  
Return/Enter to configure options for your WAN connection.  
Modify Connection Profile here. Changes are immediate.  
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WAN and System Configuration 7-7  
Deleting connection profiles  
You can delete a connection prole by returning to the WAN Configuration menu and selecting Delete  
Connection Profile.  
A scrolling pop-up screen appears. Select the prole you want to delete and press Return. When prompted,  
select CONTINUE, and the connection prole will be deleted.  
WAN Configuration  
+-Profile Name---------------------IP Address----IPX Network-+  
+------------------------------------------------------------+  
| Easy Setup Profile  
127.0.0.2  
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+------------------------------------------------------------+  
Up/Down Arrow Keys to select, ESC to dismiss, Return/Enter to Delete.  
You can connect to the Netopia R2020s System Configuration screens:  
Using Telnet with the Router’s Ethernet port IP address  
Through the console port, using a local terminal (see “Connecting a local terminal console cable to your  
router” on page 5-3)  
You can also retrieve the Netopia R2020s configuration information and remotely set its parameters using the  
Simple Network Management Protocol (see “SNMP” on page 13-12).  
Open a Telnet connection to the IP address you set in the router with SmartStart, for example “192.168.1.1.”  
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7-8 Users Reference Guide  
The console screen will open to the Main Menu, similar to the screen shown below:  
Netopia R2020 v4.4  
Easy Setup...  
WAN Configuration...  
System Configuration...  
Utilities & Diagnostics...  
Statistics & Logs...  
Quick Menus...  
Quick View...  
Return/Enter goes to Easy Setup -- minimal configuration.  
You always start from this main screen.  
Navigating through the System Configuration screens  
To help you nd your way to particular screens, some sections in this guide begin with a graphical path guide  
similar to the following example:  
System  
Configuration  
Main  
Menu  
Network Protocols  
Setup  
IP Setup  
This particular path guide shows how to get to the Network Protocols Setup screens. The path guide represents  
these steps:  
1. Beginning in the Main Menu, select the System Configuration item and press Return.  
2. Select the Network Protocols item in the System Configuration screen and press Return.  
3. Select the IP Setup item in the Network Protocols Setup screen and press Return.  
To go back in this sequence of screens, use the Escape key.  
System Configuration features  
SmartStart may be all you need to congure your Netopia R2020. Some users, however, require advanced  
settings or prefer manual control over the default selections that SmartStart automatically chooses. For these  
users, the Netopia R2020 provides System Configuration options.  
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WAN and System Configuration 7-9  
To help you determine whether you need to use the System Configuration options, review the following  
requirements. If you have one or more of these needs, use the System Configuration options described in the  
later chapters.  
Two or more outgoing connection profiles to connect to more than one remote location (for example, to  
connect to the Internet and to a network at another ofce).  
System Configuration of dynamic IP address distribution through DHCP, MacIP, or BootP.  
Customized incoming call profile to control received calls.  
Scheduled connections.  
Greater network security through the use of lters, CallerID, callback, and SecurID.  
System Configuration of AppleTalk LAN settings.  
System Configuration of connections to AppleTalk networks through the Internet or any IP network, using  
AURP (AppleTalk “tunneling”).  
System Configuration of connection profiles. See the table below for a partial list of the options available  
through System Configuration.  
Layer Category  
Parameter Type  
Options  
Default settings  
Protocol Layer  
IP Parameters  
Filter Sets:  
Basic Firewall  
NetBIOS Filter  
Receive RIP:  
Both  
Off  
Transmit RIP:  
IPX Parameters  
Path Delay:  
1 second  
No  
NetBios Packet Forwarding:  
Incoming/ outgoing Packet &  
SAP lter:  
On  
Periodic RIP/ SAP timers:  
60 seconds  
Standard LZS  
PAP  
Datalink Layer  
PPP/ MP Parameters Data Compression:  
Send Authentication:  
Channel Usage:  
Dynamic  
BAP  
Bandwidth Allocation:  
Maximum Packet Size:  
1500  
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7-10 Users Reference Guide  
Layer Category  
Parameter Type  
Options  
Dial is set to:  
Default settings  
Physical Layer  
Telco Parameters  
Dial In/ Out  
Yes  
Dial On Demand is set to:  
Callback is set to:  
No  
Idle Time-out is set for:  
300 seconds  
To access the System Configuration screens, select System Configuration in the Main Menu, then press  
Return.  
The System Configuration Menu screen appears:  
System Configuration  
Network Protocols Setup...  
Filter Sets (Firewalls)...  
IP Address Serving...  
Date and Time...  
Console Configuration...  
SNMP (Simple Network Management Protocol)...  
Security...  
Upgrade Feature Set...  
Logging...  
Return/Enter to configure Networking Protocols (such as TCP/IP).  
Use this screen if you want options beyond Easy Setup.  
Network Protocols Setup  
These screens allow you to configure your network’s use of the standard networking protocols:  
IP: details are given in “Multiple Network Address Translation and IP Setup” on page 10-1.  
IPX: details are given in “IPX Setup” on page 11-1.  
AppleTalk: details are given in AppleTalk Setup” on page 12-1.  
Filter Sets (Firewalls)  
These screens allow you to configure security on your network by means of lter sets and a basic firewall.  
Details are given in “Securityon page 14-1.  
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WAN and System Configuration 7-11  
IP Address Serving  
These screens allow you to configure IP Address serving on your network by means of DHCP, WANIP, BootP, and  
with the optional AppleTalk kit, MacIP.  
Details are given in “IP address serving” on page 10-35.  
Date and Time  
You can set the systems date and time in the Set Date and Time screen.  
Select Date and Time in the System Configuration screen and press Return to go to the Set Date and Time  
screen.  
Set Date and Time  
System Date Format:  
Current Date (MM/DD/YY):  
MM/DD/YY  
6/14/1999  
System Time Format:  
Current Time:  
AM or PM:  
AM/PM  
02:48  
PM  
Follow these steps to set the systems date and time:  
1. Select System Date Format and press Return. A pop-up menu offers you the choice of date format:  
MM/ DD/ YY (the default), DD/ MM/ YY, or YY/ MM/ DD.  
2. Select Current Date and enter the date in the appropriate format. Use one- or two-digit numbers for the  
month and day, and the last two digits of the current year. The dates numbers must be separated by  
forward slashes (/ ).  
3. Select Current Time and enter the time in the format HH:MM, where HH is the hour (using either the  
12-hour or 24-hour clock) and MM is the minutes.  
4. Select AM or PM and choose AM or PM.  
Console Configuration  
You can change the default terminal communications parameters to suit your requirements.  
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7-12 Users Reference Guide  
To go to the Console Configuration screen, select Console Configuration in the System Configuration screen.  
Console Configuration  
Baud Rate...  
57600  
Yes  
Hardware Flow Control:  
SET CONFIG NOW  
CANCEL  
Follow these steps to change a parameters value:  
1. Select the parameter you want to change.  
2. Select a new value for the parameter. Return to step 1 if you want to congure another parameter.  
3. Select SET CONFIG NOW to save the new parameter settings. Select CANCEL to leave the parameters  
unchanged and exit the Console Configuration screen.  
SNMP (Simple Network Management Protocol)  
These screens allow you to monitor and configure your network by means of a standard Simple Network  
Management Protocol (SNMP) agent.  
Details are given in “SNMP” on page 13-12.  
Security  
These screens allow you to add users and dene passwords on your network.  
Details are given in “Securityon page 14-1.  
Upgrade Feature Set  
You can upgrade your Netopia R2020 by adding new feature sets through the Upgrade Feature Set utility.  
See the release notes that came with your router or feature set upgrade or visit the Netopia web site at  
www.netopia.com for information on new feature sets, how to obtain them, and how to install them on your  
Netopia R2020.  
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WAN and System Configuration 7-13  
Logging  
You can congure a UNIX-compatible syslog client to report a number of subsets of the events entered in the  
router’s WAN Event History. See WAN Event Historyon page 13-6.The Syslog client (for the PC only) is  
supplied as a .ZIP file on the Netopia CD.  
Select Logging from the System Configuration menu.  
The Logging Configuration screen appears.  
Logging Configuration  
WAN Event Log Options  
Log Boot and Errors:  
Log Line Specific:  
Log Connections:  
Log PPP, DHCP, CNA:  
Log IP and IPX:  
Yes  
Yes  
Yes  
Yes  
Yes  
Syslog Parameters  
Syslog Enabled:  
Hostname or IP Address:  
Facility...  
No  
Local 0  
Return/Enter accepts * Tab toggles * ESC cancels.  
By default, all events are logged in the event history.  
By toggling each event descriptor either Yes or No, you can determine which ones are logged and which are  
ignored.  
You can enable or disable the syslog client dynamically. When enabled, it will report any appropriate and  
previously unreported events.  
You can specify the syslog server’s address either in dotted decimal format or as a DNS name up to 63  
characters.  
You can specify the UNIX syslog Facility to use by selecting the Facility pop-up.  
Installing the Syslog client  
The Goodies folder on the Netopia CD contains a Syslog client daemon program that can be congured to  
report the WAN events you specied in the Logging Configuration screen.  
To install the Syslog client daemon, exit from the graphical Netopia CD program and locate the CD directory  
structure through your Windows desktop, or through Windows Explorer. Go to the Goodies directory on the CD  
and locate the Sds15000.exe program. This is the Syslog daemon installer. Run the Sds15000.exe program  
and follow the on screen instructions for enabling the Windows Syslog daemon.  
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7-14 Users Reference Guide  
When using syslog with a switched connection, if the host you are logging into is located on the WAN, the act of  
tearing down the call generates WAN events. This requires the torn down line to come back up, effectively  
making a call that will go up and down continuously. This will only occur when the router tears down the call. If  
the call is cleared remotely the redial restriction takes precedence and the packets are transparently aged out  
of the queue.  
The following screen shows a sample syslog dump of WAN events:  
April 5 10:14:06 tsnext.netopia.com Link 1 down: PPP PAP failure  
April 5 10:14:06 tsnext.netopia.com >>Issued Speech Setup Request from our DN: 5108645534  
April 5 10:14:06 tsnext.netopia.com Requested Disc. from DN: 917143652500  
April 5 10:14:06 tsnext.netopia.com Received Clear Confirm for our DN: 5108645534  
April 5 10:14:06 tsnext.netopia.com Link 1 down: Manual disconnect  
April 5 10:14:06 tsnext.netopia.com >>Issued Speech Setup Request from our DN: 5108645534  
April 5 10:14:06 tsnext.netopia.com Requested Disc. from DN: 917143652500  
April 5 10:14:06 tsnext.netopia.com Received Clear Confirm for our DN: 5108645534  
April 5 10:14:06 tsnext.netopia.com Link 1 down: No answer  
April  
5
10:14:06  
tsnext.netopia.com  
--Device  
restarted-----------------------------------------  
April 5 10:14:06 tsnext.netopia.com >>WAN: 56K Modem 1 activated at 115 Kbps  
April 5 10:14:06 tsnext.netopia.com Connect Confirmed to our DN: 5108645534  
April 5 10:14:06 tsnext.netopia.com PPP: Channel 1 up, Answer Profile name: Default Profile  
April 5 10:14:06 tsnext.netopia.com  
PPP: NCP up, session 1, Channel 1 Final (fallback)  
negotiated auth: Local PAP , Remote NONE  
April 5 10:14:06 tsnext.netopia.com PPP: PAP we accepted remote, Channel 1 Remote name: guest  
April 5 10:14:06 tsnext.netopia.com  
0000C5700624 0  
PPP: MP negotiated, session 1 Remote EDO: 06 03  
April 5 10:14:06 tsnext.netopia.com PPP: CCP negotiated, session 1, type: Ascend LZS Local  
mode: 1, Remote mode: 1  
April 5 10:14:06 tsnext.netopia.com PPP: BACP negotiated, session 1 Local MN: FFFFFFFF, Remote  
MN: 00000001  
April 5 10:14:06 tsnext.netopia.com  
local: 192.168.1.1  
PPP: IPCP negotiated, session 1, rem: 192.168.10.100  
April 5 10:14:06 tsnext.netopia.com >>WAN: 56K Modem 1 deactivated  
April 5 10:14:06 tsnext.netopia.com Received Clear Ind. from DN: 5108645534, Cause: 0  
April 5 10:14:06 tsnext.netopia.com Issued Clear Response to DN: 5108645534  
April 5 10:14:06 tsnext.netopia.com Link 1 down: Remote clearing  
April 5 10:14:06 tsnext.netopia.com PPP: IPCP down, session 1  
April 5 10:14:06 tsnext.netopia.com >>Received Speech Setup Ind. from DN: (not supplied)  
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Managing Data Calls 8-1  
Chapter 8  
Managing Data Calls  
You can set a Netopia Router to make scheduled connections using designated connection proles. This is  
useful for creating and controlling regularly scheduled periods when the router can be used by hosts on your  
R2020 uses a Default Answer Profile. The Default Answer Profile controls how incoming calls are set up,  
“Specifying telephone connections” on page 8-1  
“Default Answer Profile for Dial-in Connections” on page 8-4  
“Scheduled connections” on page 8-7  
“Connection Metering” on page 8-12  
Specifying telephone connections  
You can congure telephone connections in the WAN Configuration screen under the Main Menu. Select WAN  
(Wide Area Network) Setup.  
WAN Configuration  
WAN (Wide Area Network) Setup...  
Display/Change Connection Profile...  
Add Connection Profile...  
Delete Connection Profile...  
Default Answer Profile...  
VPN Default Answer Profile...  
Scheduled Connections...  
Accounting Configuration...  
Establish WAN Connection...  
Disconnect WAN Connection...  
Return/Enter for WAN line configuration.  
From here you will configure yours and the remote sites' WAN information.  
The Internal Modem Configuration screen appears.  
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8-2 Users Reference Guide  
Internal Modem Configuration  
Modem Dialing Prefix:  
PBX Dialing Prefix:  
ATDT  
Line 1 Directory Number:  
Answer on Ring Type...  
Any  
Any  
Line 2 Directory Number:  
Answer on Ring Type...  
Speaker On...  
Speaker Volume...  
Always  
2-Medium  
Aux Serial Port...  
Async Modem  
57.6  
AT&F&C1&D2E0S0=1  
Data Rate (kbps)...  
Aux Modem Init String:  
Aux Modem Directory Number:  
Enter the dialing prefix to be sent to all modems.  
Enter Information supplied to you by your telephone company.  
You can enter a PBX or Centrex Dialing Prex such as “9” if you are on a PBX or Centrex phone system and  
require a prex for an outside line.  
Enter the optional telephone or Directory Numbers for the two onboard modems to provide the Netopia  
R2020 with the information needed to establish a two-channel call using MP or BAP. This will advise the  
remote side of an inbound data call how to connect to a second channel.  
Note: When placing multi-channel calls, the answering equipment must either:  
be in a “hunt group,” where a single telephone number services multiple lines, or  
the answering side must implement MP or BAP as a method to advise the calling side what number(s)  
to use.  
ISPs or corporate IS groups will meet these conditions. For other non-standard dialup connections, you  
should verify that one or the other of these conditions is true.  
You may choose to selectively Answer inbound calls, based on a distinctive ring pattern, on each onboard  
modem. This permits you to set up a party line configuration where a fax machine or other device shares  
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Managing Data Calls 8-3  
the line, but uses a different telephone number and ring pattern. Supported options are:  
Ring Type:  
Any  
Description:  
(the default) any pattern  
Ring A  
Ring B  
Ring C  
2.0 sec ON, 4.0 sec OFF (normal North American ring pattern)  
0.8 sec ON, 0.4 sec OFF, 0.8 sec ON, 4.0 sec OFF  
0.4 sec ON, 0.2 sec OFF, 0.4 sec ON, 0.2 sec OFF, 0.8 sec ON, 4.0 sec  
OFF  
Never  
the line will not answer to any ring pattern  
You can choose when the Netopia R2020s modem connection tones are audible. Supported options are:  
Selection:  
Never  
Behavior:  
Turns off all speaker activity and hides the Speaker Volume control.  
The default. Allows call placement and handshaking tones to be heard.  
Same as above, but blocks dialing tones.  
Until Carrier  
During  
Answer  
Always  
Allows carrier tones to be heard, as well.  
You can specify how to use the auxiliary serial port on the Netopia R2020s back panel. By default, this  
port is enabled for an external asynchronous modem. If you have installed the optional AppleTalk feature  
set, then this port defaults to a LocalTalk connection. See AppleTalk Setup” on page 12-1 for more  
information on how to use the optional AppleTalk feature set.  
Netopia R2020 back panel  
Ethernet  
8
4
7
3
6
2
5
1
Auxiliary  
Console  
Power  
Line 2  
Line 1  
Normal/Uplink  
1
Auxiliary serial port  
HD-15 (female)  
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8-4 Users Reference Guide  
For external modem applications, the Data Rate pop-up offers a variety of clock rates from 9600 to  
230 Kbps. The default is 57.6 kbps.  
You can also specify the Modem Init String for your modem and the Directory Number of the telephone  
line connected to the third port.  
Note: If you change the modem init string, you must restart the system. From the Main Menu, go to  
Utilities & Diagnostics and select Restart System. The router will reboot, and your changes will be in effect.  
Default Answer Profile for Dial-in Connections  
The Netopia R2020 Dual Analog Router can answer calls as well as initiate them. To answer calls, the Netopia  
R2020 uses a Default Answer Profile. The Default Answer Profile controls how incoming calls are set up,  
authenticated, ltered, and more.  
How the Default Answer Profile works  
The Default Answer Profile works like a guard booth at the gate to your network: it scrutinizes incoming calls.  
Like the guard booth, the Default Answer Profile allows calls based on a set of criteria that you dene.  
The main criterion used to check calls is whether they match one of the Connection Profiles already defined. If  
PAP or CHAP authentication is being used, the default profile checks that the incoming call’s name and pass-  
word/ secret match the receive name and password/ secret of a Connection Profile. If PAP or CHAP is not being  
used, an incoming call is matched to a Connection Profile using the remote network’s IP address (that is, the  
caller is dened as the destination of a particular connection profile).  
If an incoming call is matched to an existing Connection Profile, the call is accepted. All of that Connection  
Profiles parameters, except for authentication, are adopted for the call.  
You could set up the Default Answer Profile to allow calls in even if they fail to match a Connection Profile.  
Continuing the guard booth analogy, this would be like removing the guards or having them wave all calls in,  
regardless of their source.  
If an incoming call is not required to match a connection profile, and fails to do so, it is accepted as a standard  
IP connection. Accepted, unmatched calls adopt the call parameter values set in the Default Answer Profile.  
To determine the call parameter values that unmatched calls will adopt, customize the Default Answer Profile  
parameters in the Default Answer Profile screen.  
Customizing the default profile  
You can customize the Netopia Router’s default profile in the Default Answer Profile screen.  
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Managing Data Calls 8-5  
1. Select Default Answer Profile in the WAN Configuration screen. Press Return. The Default Profile screen  
appears.  
Default Answer Profile  
Calling Number Authentication... Preferred  
Must Match a Defined Profile:  
Yes  
PPP Authentication...  
PAP  
Configure values which may be used when receiving a call in this screen.  
2. To enable CNA-authentication, select Calling Number Authentication in the Default Answer Profile screen  
and choose one of the following settings:  
Ignored: Calling Number Authentication (CNA) is not in effect.  
Preferred: This is the default setting. Authentication is attempted if the calling number is available. If  
authentication fails, or the calling number is not available, the call proceeds as usual and the caller may  
still connect successfully. Use this setting if you expect to receive both regular and CNA-authenticated  
calls.  
Required: Authentication is attempted if the calling number is available. If authentication fails, or the  
calling number is not available, the Netopia Router disconnects the caller. Use this setting if you require all  
calls to be CNA-authenticated.  
Calling Number Authentication (CNA), is an application of CallerID. It is a method of verifying that an  
incoming call is originating from an expected site. Using CNA, you can increase the security of your network  
by requiring that callers not only possess the correct PPP authentication information, but also are calling  
from a particular physical location.  
CNA works by checking the calling number that the Netopia Router receives during the initial setup phase  
of an incoming call against a set of stored numbers. Each number in the stored set is dened in a specific  
connection profile. When a match occurs, the incoming call is handled by the connection prole containing  
the matched number.  
Using CNA can also provide cost savings because calls are not billed during the CNA phase. With CNA, a  
caller can set up a connection to the Netopia Router without incurring any charges by accessing a dial-back  
connection profile. If the caller’s rates are higher than those charged to the Netopia Router’s return call,  
then using CNA has saved the difference.  
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8-6 Users Reference Guide  
CNA should be available where CallerID services are available. You will need to consult with your telephone  
service provider to nd out if your line is provisioned for CallerID.  
Also note that if the calling side has instructed the phone company to block delivery of its caller ID, the  
answering side will not be able to authenticate.  
If your line does not support the appropriate service, CNA may not work properly.  
3. To force incoming calls to match connection profiles, select Must Match a Dened Profile and toggle it to  
Yes. Incoming calls that cannot be matched to a connection prole are dropped. To allow unmatched calls  
to be accepted as standard IP or IPX connections, toggle Must Match a Dened Profile to No.  
If Must Match a Dened Profile is set to Yes, the answer prole only accepts calls that use the same  
authentication method dened in the Authentication item. If PAP or CHAP are involved, the caller must  
have a name and password or secret that match one of the connection profiles. The caller must obtain  
these from you or your network administrator before initiating the call.  
For example, if Must Match a Dened Profile is set to Yes, and Authentication is set to PAP, then only  
incoming calls that use PAP and match a connection prole will be accepted by the answer prole.  
If authentication in the Default Answer Profile is set to CHAP, the value of the CHAP Challenge Name item  
must be identical to the value of the Send Host Name item of the Connection Profile to be matched by the  
caller.  
If Must Match a Dened Profile is set to No, Authentication is assumed to be None, even if you’ve set it  
to PAP or CHAP. The answer prole uses the caller’s IP address to match a connection profile. However,  
the answer prole cannot discover a caller’s subnet mask; it assumes that the caller is not subnetting its  
IP address:  
Class A addresses are assumed to have a mask of 255.0.0.0  
Class B addresses are assumed to have a mask of 255.255.0.0  
Class C addresses are assumed to have a mask of 255.255.255.0. Class C address ranges are generally  
the most common subnet allocated.  
If a remote network has a non-standard mask (that is, it uses subnetting), the only way for it to successfully  
connect to the Netopia Router is by matching a connection profile. In other words, you will have to set up a  
connection profile for that network.If Must Match a Dened Profile is set to No, you can also set the  
following parameters for accepted calls that do not match a connection prole:  
Call acceptance scenarios  
The following are a few common call acceptance scenarios and information on how to configure the Netopia  
R2020 for those purposes.  
To accept all calls, regardless of whether they match a connection profile:  
Toggle Must Match a Dened Profile to No.  
To only accept calls that match a connection prole through use of a name and password (or secret):  
Toggle Must Match a Dened Profile to Yes, and  
Set Authentication to PAP or CHAP.  
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Managing Data Calls 8-7  
Note: The authentication method you choose determines which connection profiles are accessible to  
callers. For example, if you choose PAP, callers using CHAP or no authentication will be dropped by the  
answer prole.  
To allow calls that only match a connection proles remote IP and/ or IPX address:  
Toggle Must Match a Dened Profile to Yes, and  
set Authentication to None.  
To not allow any incoming calls to connect to the Netopia Router:  
Toggle Must Match a Dened Profile to Yes, and  
Set the Dial option in the Telco Options screen of every connection profile to Dial Out Only  
Scheduled connections  
Main  
Menu  
Scheduled  
Connections  
WAN Configuration  
You can set a Netopia Router to make scheduled connections using designated connection proles. This is  
useful for creating and controlling regularly scheduled periods when the router can be used by hosts on your  
network. It is also useful for once-only connections that you want to schedule in advance.  
To go to the Scheduled Connections screen, select Scheduled Connections in the WAN Configuration screen.  
Scheduled Connections  
Display/Change Scheduled Connection...  
Add Scheduled Connection...  
Delete Scheduled Connection...  
Return/Enter to modify an existing Scheduled Connection.  
Navigate from here to add/modify/change/delete Scheduled Connections.  
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8-8 Users Reference Guide  
Viewing scheduled connections  
To display a table of view-only scheduled connections, select Display/ Change Scheduled Connection in the  
Scheduled Connections screen. Each scheduled connection occupies one row of the table.  
Scheduled Connections  
+-Days----Begin At---HH:MM---When----Conn. Prof. Name----Enabled-----+  
+--------------------------------------------------------------------+  
| mtWtfss 08:30PM  
06:00 weekly Profile 01  
No  
|
|
|
|
|
|
|
|
|
|
|
+--------------------------------------------------------------------+  
The rst column in the table shows a one-letter representation of the Days of the week, from Monday (M or m)  
to Sunday (S or s). If a letter representing a day is capitalized, the connection will be activated on that day; a  
lower-case letter means that the connection will not be activated on that day. If the scheduled connection is  
congured for a once-only connection, the word “once” will appear instead of the days of the week.  
The other columns show:  
The time of day that the connection will Begin At  
The duration of the connection (HH:MM)  
Whether it’s a recurring Weekly connection or used Once Only  
Which connection profile (Conn. Prof.) is used to connect  
Whether the scheduled connection is currently Enabled  
The router checks the date and time set in scheduled connections against the system date and time.  
Adding a scheduled connection  
To add a new scheduled connection, select Add Scheduled Connection in the Scheduled Connections screen  
and press Return. The Add Scheduled Connection screen appears.  
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Managing Data Calls 8-9  
Add Scheduled Connection  
Scheduled Connection Enable:  
On  
How Often...  
Weekly  
Forced Up  
Schedule Type...  
Set Weekly Schedule...  
Use Connection Profile...  
ADD SCHEDULED CONNECTION  
CANCEL  
Scheduled Connections dial remote Networks on a Weekly or Once-Only basis.  
Follow these steps to congure the new scheduled connection:  
To activate the connection, select Scheduled Connection Enable and toggle it to On. You can make the  
scheduled connection inactive by toggling Scheduled Connection Enable to Off.  
Decide how often the connection should take place by selecting How Often and choosing Weekly or Once  
Only from the pop-up menu.  
The Schedule Type item directly below How Often allows you to set the type of schedule. Options are:.  
Selection:  
Forced Up  
Behavior:  
(the default) establishes and maintains the connection for the  
schedule period specied  
Forced Down  
tears down and prevents any connection for the schedule  
period specied  
Demand-Allowed  
Demand-Blocked  
Periodic  
permits demand calls for the schedule period specied  
blocks demand calls for the schedule period specied  
establishes and maintains the connection for a specied  
period for the duration of the scheduled connection  
If How Often is set to Weekly, the item directly below Schedule Type reads Set Weekly Schedule. If How  
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8-10 Users Reference Guide  
Often is set to Once Only, the item directly below How Often reads Set Once-Only Schedule.  
Set Weekly Schedule  
If you set How Often to Weekly, select Set Weekly Schedule and go to the Set Weekly Schedule screen.  
Select the days for the scheduled connection to occur and toggle them to Yes.  
Set Weekly Schedule  
Monday:  
No  
No  
No  
No  
No  
No  
No  
Tuesday:  
Wednesday:  
Thursday:  
Friday:  
Saturday:  
Sunday:  
Scheduled Window Start Time:  
AM or PM:  
11:50  
AM  
Scheduled Window Duration Per Day:  
00:00  
Select Scheduled Window Start Time and enter the time to initiate the scheduled connection.  
You must enter the time in the format H:M, where H is a one- or two-digit number representing the hour and  
M is a one- or two-digit number representing the minutes. The colon is mandatory. For example, the entry  
1:3 (or 1:03) would be accepted as 3 minutes after one o’clock. The entry 7:0 (or 7:00) would be accepted  
as seven oclock, exactly. The entries 44, :5, and 2: would be rejected.  
Select AM or PM and choose AM or PM from the pop-up menu.  
Select Scheduled Window Duration Per Day and enter the maximum duration allowed for this scheduled  
connection, per call.  
If you selected Periodic as your Schedule Type in the previous screen, an additional item “Every...”  
appears. Set the period of time between connections, for example every 15 minutes.  
You are nished conguring the weekly options. Return to the Add Scheduled Connection screen to continue.  
Set Once-Only Schedule  
If you set How Often to Once Only, select Set Once-Only Schedule and go to the Set Once-Only Schedule  
screen.  
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Managing Data Calls 8-11  
Set Once-Only Schedule  
Place Call on (MM/DD/YY):  
05/07/1998  
Scheduled Window Start Time:  
AM or PM:  
11:50  
AM  
Scheduled Window Duration:  
00:00  
Select Place Call On (Date) and enter a date in the format MM/ DD/ YY or MM/ DD/ YYYY (month, day,  
year).  
Note: You must enter the date in the format specied. The slashes are mandatory. For example, the entry  
5/ 7/ 98 would be accepted as May 7, 1998. The entry 5/ 7 would be rejected.  
Select Scheduled Window Start Time and enter the time to initiate the scheduled connection.  
Note: You must enter the time in the format H:M, where H is a one- or two-digit number representing the  
hour and M is a one- or two-digit number representing the minutes. The colon is mandatory. For example,  
the entry 1:3 (or 1:03) would be accepted as 3 minutes after one o’clock. The entry 7:0 (or 7:00) would be  
accepted as seven oclock, exactly. The entries 44, :5, and 2: would be rejected.  
Select AM or PM and choose AM or PM.  
Select Scheduled Window Duration and enter the maximum duration allowed for this scheduled  
connection. Use the same format restrictions noted above.  
You are nished conguring the once-only options. Return to the Add Scheduled Connection screen to continue.  
In the Add Scheduled Connection screen, select Use Connection Profile and choose from the list of  
connection profiles you have already created. A scheduled connection must be associated with a  
connection profile to be useful. The connection prole becomes active during the times specied in the  
associated scheduled connection, if any exists.  
Select ADD SCHEDULED CONNECTION to save the current scheduled connection. Select CANCEL to exit  
the Add Scheduled Connection screen without saving the new scheduled connection.  
Modifying a scheduled connection  
To modify a scheduled connection, select Change Scheduled Connection in the Scheduled Connections screen  
to display a table of scheduled connections.  
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8-12 Users Reference Guide  
Select a scheduled connection from the table and go to the Change Scheduled Connection screen. The  
parameters in this screen are the same as the ones in the Add Scheduled Connection screen (except that ADD  
SCHEDULED CONNECTION and CANCEL do not appear). To nd out how to set them, see Adding a scheduled  
connection” on page 8-8.  
Deleting a scheduled connection  
To delete a scheduled connection, select Delete Scheduled Connection in the Scheduled Connections screen  
to display a table of scheduled connections.  
Select a scheduled connection from the table and press the Return key to delete it. To exit the table without  
deleting the selected scheduled connection, press the Escape key.  
Connection Metering  
The Netopia R2020 offers system-wide and per-Connection Profile enhanced connection metering and  
budgeting. You use this feature to track rst minutes (an ISDN tariff factor) and additional minutes or  
megabytes per time period for initiated data and voice calls, either through the Web-based management pages  
or the console-based management screens.  
Web-based management pages  
The Web-based management pages replace the SmartView monitoring tool and add significant new features for  
managing your router.  
You access the Web-based management pages by launching your Web browser and entering the URL:  
http:/ / router_IP_address  
where router_IP_address is the address of your router. The default address is 198.162.1.1.  
The System Information page appears.  
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Managing Data Calls 8-13  
System Information page  
This is the initial page you link to when you connect to the Web-based management pages.  
It displays useful general information about your router:  
Ethernet Address. The router’s hardware or MAC address  
Firmware Version. The router’s model number and current rmware revision level  
Current Date. The current date and time, as you have congured them  
IP Address. The router’s internal IP address  
IPX Network Address. The router’s IPX network address, if you have it enabled and are on an IPX network  
The display contains two frames, a navigation frame on the left and the information and conguration page on  
the right.  
The left frame permits you to navigate to:  
System  
Information screen displays the router’s hardware (MAC) address, the model number and rmware ver-  
sion currently installed, the current date and time, the router’s IP address, and the IPX address, if any.  
Connection  
“Connection Status page” on page 8-15 (for frame relay congured devices only): displays a snapshot  
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8-14 Users Reference Guide  
of the activity for your Frame relay DLCIs.  
“Connection Status page” on page 8-15 (for switched interfaces only): displays the current state of  
your switched connection.  
“Connect/ Disconnect page” on page 8-16 (for switched interfaces only): displays a list of your Con-  
nection Profiles, allowing you to initiate connections using any one of them.  
If you have a leased line with an unswitched interface, these options do not appear.  
“Router Budget Configuration page” on page 8-17: allows you to display and edit your aggregate con-  
“Connection Budgets page” on page 8-18: allows you to set up and track three connection budgets for  
cost control purposes.  
Event History  
WAN Event History page” on page 8-21: displays the most recent events that the router reports for  
your WAN connections.  
“Device Event History page” on page 8-22: displays the most recent events that the router reports of  
its own internal activity.  
If you click any link in the left frame, that page is displayed in the right frame.  
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Managing Data Calls 8-15  
Connection Status page  
For switched interface connections, the Connection Status page displays information for your active Connection  
Profile and, if applicable, any POTS calls currently active.  
The table gives the following information:  
Profile. The name you have assigned to the Connection Profile that is currently connected.  
Rate. The data rate of this connection.  
% Usage. The average percent use of the maximum capacity of the channels in use for the connection.  
Established by. Whether the connection was locally (“Lcl”) or remotely (“Rmt”) established.  
Remote IP Address. The address of the connection on the remote end.  
Remote IPX Network. If you are routing IPX trafc, the address of the remote IPX source.  
More Info: In order of priority, the NAT address in use for this connection, the IPX address in use (if IP is also in  
use), or the ISDN caller identification (if available).  
To update the information displayed, click the update this table link.  
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8-16 Users Reference Guide  
Connect/Disconnect page  
The Connect/ Disconnect page displays a list of your congured Connection Profiles and allows you to connect  
or disconnect any of them.  
To initiate a connection using any of the displayed Connection Profiles, simply click the Connect link.  
To disconnect from an active Connection Profile, click the Disconnect link.  
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Managing Data Calls 8-17  
Router Budget Configuration page  
The Router Budget Configuration page allows you to modify the parameters for your overall connection  
accounting policy.  
From this page you can:  
turn Router Budget either On or Off from the pull-down menu  
change the Reset Date (day) on which the counters begin counting again  
change the total aggregate Time Limit in minutes covered by all of your budgets  
If you make any changes in this screen, click the Submit button.  
To reset the aggregate minute counters to zero again, click the Reset button.  
The table displays the following information:  
Total First Minutes. The number of rst minutes of outbound calls to be placed during the recording interval for  
all your congured budgets  
Total Additional Minutes. The total time of all outbound calls to be placed during the recording interval for all  
your congured budgets  
Remaining Minutes. The time remaining during the recording interval for all your congured budgets  
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8-18 Users Reference Guide  
Connection Budgets page  
The Connection Budgets page displays information for three budgets or Connection Profiles for tracking and  
controlling connection usage on a per-Connection Profile basis.  
The status of your Connection Budgets is summarized on this page.  
You congure your budgets in the Budget Configuration page. To congure a budget, click the Edit link for that  
budget. The Connection Budget Configuration page appears. (See page 8-19.)  
To view the statistics for each budget, click the Show Statistics link. The Budget Statistics page appears. (See  
page 8-20.)  
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Managing Data Calls 8-19  
Connection Budget Configuration page  
You can congure budgets to be:  
Enforced, meaning that when you reach the usage limit for the assigned time period, the Connection Profile  
will allow no more connections. If the budget is not enforced, the system will merely keep track of its  
usage. To enforce this budget, check the Enforced checkbox.  
in Override mode. Checking this option allows you to exceed your budget during the current time period  
without tearing down active connections. At the end of the current time period this option is automatically  
deactivated. If you want to be able to exceed your enforced budget again, you must check this option for  
each new time period.  
Checking Override disables call blocking, even if the call is over its limit. The override flag is automatically  
reset to be off at the start of a new period. This is so that you don’t need to disable Enforced to by-pass  
the limit and or remember to turn it back on when the new period starts.  
set to a predened Limit of minutes of usage  
set to the Time Period, weekly or monthly, that you specify for your own budgeting requirements  
started on a specific day of the week or month by selecting the day you want to start from the pull-down  
menu. If you set a weekly schedule, you choose the day of the week to start it; if you set a monthly  
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8-20 Users Reference Guide  
schedule, you choose the day of the month to start it.  
Click the Submit button to enable your entries and be returned to the Connection Budgets page or click the  
Cancel button to discard all your entries. Click the Reset button to reset all counters and archives to zero.  
Budget Statistics page  
You can view statistics for all of your budgets at once or one at a time.  
To view the statistics for a single budget or all enforced budgets, select the budget you want to view from  
the Budget Account pull-down menu.  
Select the Format you want to view, either 1st Minute/ Additional Minutes or Channel 1/ Channel 2.  
Select the Time Period you want to view, either Weekly or Monthly.  
The information display will immediately change to show the information you specied in the format you chose.  
To return to the Connection Budgets page, click the Go to Budgets link.  
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Managing Data Calls 8-21  
Event History pages  
The Netopia R2020 records certain relevant occurrences in event histories. Event histories are useful for  
diagnosing problems because they list what happened before, during, and after a problem occurs. You can view  
two different event histories: one for the router’s system and one for the WAN. The Netopia R2020s built-in  
battery backup prevents loss of event history from a shutdown or reset.  
The router’s event histories are structured to display the most recent events rst and to make it easy to  
distinguish error messages from informational messages. Error messages are prefixed with an asterisk. Both  
the WAN Event History and Device Event History pages retain records of up to 128 of the most recent events.  
WAN Event History page  
You can refresh the WAN Event History log by clicking the update this page link.  
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8-22 Users Reference Guide  
Device Event History page  
You can refresh the Device Event History log by clicking the update this page link.  
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Managing Data Calls 8-23  
Console-based management screens  
You access the console-based management screens either by running your Telnet application or your terminal  
emulator to the serial console. For details on how to do this, see Chapter 5, “Console-based Management.”  
Navigate to the Accounting screens.  
WAN  
Configuration  
Main  
Menu  
Accounting  
Configuration  
The Accounting Configuration screen appears.  
Accounting Configuration  
Router Budgets  
Enable Router Budget:  
On  
Day for auto-reset of timers:  
Maximum Aggregate connect time:  
0
0:00  
+----------+  
+----------+  
| Budget 1 |  
| Budget 2 |  
| Budget 3 |  
+----------+  
Connection Budgets  
Budgets...  
To edit your budgets select Budgets, and from the pop-up menu, select the budget you want to edit.  
The Budget Setup screen appears.  
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8-24 Users Reference Guide  
Connection Budget Setup  
Budget 1  
Name:  
Use Connection Profile...  
Easy Setup Profile  
Enforced:  
Override:  
Off  
Off  
Units:  
Limit:  
Minutes  
300  
Time Period...  
1st Day of Week...  
Week  
Sunday  
Choose the Connection Profile this budget is for.  
Configuration is similar to the Web-based management conguration screens.  
Selecting Use Connection Profile displays a pop-up list of all of your Connection Profiles. Choose the  
Connection Profile you want this budget to apply to and press Return.  
Toggle Enforced to either On or Off to enforce whether the connection is torn down when the budget limit is  
reached.  
Toggle Override to either On or Off. With Override on you can exceed your budget during the current time  
period without tearing down active connections. At the end of the current time period this option is  
automatically deactivated. If you want to be able to exceed your enforced budget again, you must toggle  
this option to On for each new time period.  
Toggling Override to On disables call blocking, even if the call is over its limit. The override flag is  
automatically reset to be Off at the start of a new period. This is so that you don’t need to disable  
Enforced to by-pass the limit or remember to turn it back on when the new period starts.  
The Units eld is not editable.  
In the Limit eld enter the number of minutes your budget allows.  
From the Time Period pop-up menu select either Week or Month, depending on your budgeting  
requirements.  
If you set the time period to Week, from the 1st Day of Week pop-up menu select the day of the week on  
which your budget starts, or  
if you set the time period to Month, from the 1st Day of Month pop-up menu select the day of the month on  
which your budget starts.  
You can monitor your usage against your budget by reviewing the Connection Budget Statistics screen in the  
Accounting Statistics. From the Main Menu navigate to the Connection Budget Statistics screen.  
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Managing Data Calls 8-25  
Statistics &  
Logs  
Main  
Menu  
Accounting  
Statistics  
Connection  
Budget Statistics  
The Budget Statistics screen appears.  
Budget Statistics (in HHHH:MM)  
Budget Name------First Minutes----Additional Minutes-------Cutoff--Expired  
Budget 1  
Budget 2  
Budget 3  
0:00  
0:00  
0:00  
0:00  
0:00  
0:00  
2:00  
5:00  
10:00  
You can view statistics for all your budgets at once or one at a time.  
Budget Name shows the names of your budgets.  
First Minutes displays the number of rst minutes of outbound calls placed during the recording interval.  
Additional Minutes displays the remaining time of all outbound calls placed during the recording interval.  
Cutoff displays the number of hours budgeted for this Connection Profile.  
Expired displays the amount of time used against the budgeted amount.  
To clear the counters and reset the statistics, use the down arrow key to select a budget and press Return. A  
pop-up window will ask you to conrm that you want to clear this budget’s statistics. You can cancel if you  
change your mind.  
To return to the Accounting Statistics screen, press Escape.  
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8-26 Users Reference Guide  
Date and time setting  
Note: If you have Connection Budgets configured, changing the date setting will reset the Connection Budgets  
If the new date is greater than the old date and the new date falls outside of the current budget window; or  
If the new date is in the past and the date is not the current date (i.e., yesterday or earlier).  
A warning message is displayed in the console window when a budget is reset.  
See “Date and Time” on page 7-11 for more information on setting the date and time.  
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Virtual Private Networks 9-1  
Chapter 9  
Virtual Private Networks  
The Netopia R2020 Dual Analog Router offers both PPTP and ATMP Layer 2 tunneling support for Virtual Private  
Networks (VPN) as a component of a connection prole.  
Overview  
When you make a long distance telephone call from your home to a relative far away, you are creating a private  
network. You can hold a conversation, and exchange information about the happenings on opposite sides of the  
state, or the continent, that you are mutually interested in. When your next door neighbor picks up the phone to  
call her daughter at college, at the same time you are talking to your relatives, your calls don't overlap, but each  
is separate and private. Neither house has a direct wire to the places they call. Both share the same lines on  
the telephone poles (or underground) on the street.  
These calls are virtual private networks. Virtual, because they appear to be direct connections between the  
calling and answering parties, even though they travel over the public wires and switches of the phone  
company; private, because neither pair of calling and answering parties interacts with the other; and networks,  
because they exchange information.  
Computers can do the same thing; it's called Virtual Private Networks (VPNs). Equipped with Netopia Routers  
running the version 4.4 rmware, a single computer or private network (LAN) can establish a private connection  
with another computer or private network over the public network (Internet).  
The Netopia Router can be used in VPNs either to initiate the connection or to answer it. When used in this way,  
the routers are said to be tunnelling through the public network (Internet). The advantages are that, like your  
long distance phone call, you don't need a direct line between one computer or LAN and the other, but use the  
local connections, making it much cheaper; and the information you exchange through your tunnel is private and  
secure.  
Tunneling is a process of creating a private path between a remote user or private network and another private  
network over some intermediate network, such as the IP-based Internet. A VPN allows remote ofces or  
employees access to your internal business LAN through means of encryption allowing the use of the public  
Internet to look “virtually” like a private secure network. When two networks communicate with each other  
through a network based on the Internet Protocol, they are said to be tunneling through the IP network.  
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9-2 Users Reference Guide  
Transit Internetwork  
Virtual Private Network  
Logical  
Equivalent  
Unlike the phone company, private and public computer networks can use more than one protocol to carry your  
information over the wires. Two such protocols are in common use for tunnelling, Point-to-Point Tunnelling  
Protocol (PPTP) and Ascend Tunnel Management Protocol (ATMP). The Netopia Router can use either one.  
Point-to-Point Tunneling Protocol (PPTP) is an extension of Point-to-Point Protocol (PPP) and uses a client  
either the client (PAC) or the server (PNS). As a client, a Netopia R-series router can provide all users on a  
LAN with secure access over the Internet to the resources of another LAN by setting up a tunnel with a  
Windows NT server running Remote Access Services (RAS) or with another Netopia Router. As a server, a  
Netopia R-series router can provide remote users a secure connection to the resources of the LAN over a  
dial-up, cable, DSL, or any other type of Internet access. Because PPTP can create a VPN tunnel using the  
Dial-Up Networking (DUN) (see “Dial-Up Networking for VPN” on page 9-10) utility built into Windows 95,  
98, or NT, no additional client software is required.  
Ascend Tunnel Management Protocol (ATMP) is the protocol that is implemented in many Ascend routers.  
ATMP is a simple protocol for connecting nodes and/ or networks together over the Internet via a tunnel.  
ATMP encapsulates IP or other user data without PPP headers within General Routing Encapsulation (GRE)  
protocol over IP. ATMP is more efcient than PPTP for network-to-network tunnels.  
When used to initiate the tunnelled connection, the Netopia Router is called a PPTP Access Concentrator (PAC,  
in PPTP language), or a foreign agent (in ATMP language). When used to answer the tunnelled connection, the  
Netopia Router is called a PPTP Network Server (PNS, in PPTP language) or a home agent (in ATMP language).  
In either case, the Netopia Router wraps, or encapsulates, information that one end of the tunnel exchanges  
with the other, in a wrapper called General Routing Encapsulation (GRE), at one end of the tunnel, and unwraps,  
or decapsulates, it at the other end.  
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Virtual Private Networks 9-3  
Configuring the Netopia Router for use with either of the two protocols is done through the console-based menu  
screens. Each type is described in its own section:  
About PPTP tunnels” on page 9-4  
About ATMP Tunnels” on page 9-16  
Your conguration depends on which protocol you (and the router at the other end of your tunnel) will use, and  
whether or not you will be using the VPN client software in a standalone remote connection.  
Summary  
A Virtual Private Network (VPN) connects the components of one network over another network. VPNs  
accomplish this by allowing you to tunnel through the Internet or another public network in a manner that  
provides the same security and features formerly available only in private networks.  
VPNs allow networks to communicate across an IP network. Your local networks (connected to the Netopia  
Router) can exchange data with remote networks that are also connected to a VPN-capable router.  
This feature provides individuals at home, on the road, or in branch ofces with a cost-effective and secure way  
to access resources on remote LANs connected to the Internet with Netopia Routers. The feature is built  
around two key technologies: PPTP and ATMP.  
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9-4 Users Reference Guide  
About PPTP tunnels  
To set up a PPTP tunnel, you create a Connection Profile including the IP address and other relevant information  
for the remote PPTP partner. You use the same procedure to initiate a PPTP tunnel that terminates at a remote  
PPTP server or to terminate a tunnel initiated by a remote PPTP client.  
PPTP Configuration  
To set up the router as a PPTP Network Server (PNS) capable of answering PPTP tunnel requests you must also  
congure the VPN Default Answer Profile. See VPN Default Answer Profile” on page 9-8 for more information.  
PPTP is a Datalink Encapsulation option in Connection Profiles. It is not an option in device or link configuration  
screens, as PPTP is not a native encapsulation. Consequently, the Easy Setup Prole does not offer PPTP  
datalink encapsulation. See “Creating a new Connection Profile” on page 7-2 for information on creating  
Connection Profiles.  
Channel 4 (and higher) events, such as connections and disconnections, reported in the WAN Event Histories  
are VPN tunnel events.  
To dene a PPTP tunnel, navigate to the Add Connection Profile menu from the Main Menu.  
WAN  
Configuration  
Main  
Menu  
Add Connection  
Profile  
Add Connection Profile  
Profile 2  
Profile Name:  
Profile Enabled:  
+-------------+  
+-------------+  
| PPP  
Data Link Encapsulation...  
Data Link Options...  
|
| Frame Relay |  
| ATM FUNI  
| ATMP  
|
|
|
IP Enabled:  
IP Profile Parameters...  
| PPTP  
+-------------+  
ADD PROFILE NOW  
CANCEL  
When you dene a Connection Profile as using PPTP by selecting PPTP as the datalink encapsulation method,  
and then select Data Link Options, the PPTP Tunnel Options screen appears.  
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Virtual Private Networks 9-5  
PPTP Tunnel Options  
PPTP Partner IP Address:  
Tunnel Via Gateway:  
173.167.8.134  
0.0.0.0  
Data Compression...  
Authentication...  
None  
CHAP  
Send Host name:  
Send Secret:  
tony  
*****  
Receive Host name:  
Receive Secret:  
kimba  
******  
Initiate Connections:  
On Demand:  
Yes  
Yes  
Idle Timeout (seconds):  
300  
Return accepts * ESC cancels * Left/Right moves insertion point * Del deletes.  
In this Screen you will configure the GRE/PPTP specific connection params.  
Note: Profiles using PPTP do not offer a Telco Options screen.  
Enter the PPTP Partner IP Address. This species the address of the other end of the tunnel.  
If you do not specify the PPTP Partner IP Address the gateway cannot initiate tunnels, i.e., act as a PPTP  
Access Concentrator (PAC) for this profile. It can only accept tunnel requests as a PPTP Network Server  
(PNS).  
If you specify the PPTP Partner IP Address, and the address is in the same subnet as the Remote IP  
Address you specied in the IP Profile Parameters, the Tunnel Via Gateway option becomes visible. You  
can enter the address by which the gateway partner is reached.  
If you do not specify the PPTP Partner IP Address, the router will use the default gateway to reach the  
partner and the Tunnel Via Gateway eld is hidden. If the partner should be reached via an alternate port  
(i.e. the LAN instead of the WAN), the Tunnel Via Gateway eld allows this path to be resolved.  
You can specify a Data Compression algorithm, either None or Standard LZS, for the PPTP connection.  
Note: When the Authentication protocol is MS-CHAP, compression is set to None, and the Data  
Compression option is hidden.  
From the pop-up menu select an Authentication protocol for the PPP connection. Options are PAP, CHAP, or  
MS-CHAP. The default is PAP. The authentication protocol must be the same on both ends of the tunnel.  
When the authentication protocol is MS-CHAP, you can specify a Data Encryption algorithm for the PPTP  
connection. Available options are MPPE and None (the default). For other authentication protocols, this  
option is hidden. When MPPE is negotiated, the WAN Event History reports that it is negotiated as a CCP  
(compression) type. This is because the MPPE protocol uses a compression engine, even though it is not  
itself a compression protocol.  
You can specify a Send Host Name which is used with Send Secret for authenticating with a remote PNS  
when the prole is used for initiating a tunnel connection.  
You must specify a Send Secret (the CHAP term for password), used for authenticating the tunnel when  
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9-6 Users Reference Guide  
initiating a tunnel connection.  
You can specify a Receive Host Name which is used with the Receive Secret for authenticating a remote  
PPTP client.  
You must specify a Receive Secret, used for authenticating the remote PPTP client.  
You can specify that this router will Initiate Connections (acting as a PAC) or only answer them (acting as a  
PNS).  
Tunnels are normally initiated On Demand; however, you can disable this feature. When disabled, the  
tunnel must be manually established via the call management screens or may be scheduled using the  
scheduled connections feature. See “Scheduled Connectionsin the User’s Reference Guide.  
You can specify the Idle Timeout, an inactivity timer, whose expiration will terminate the tunnel. A value of  
zero disables the timer. Because tunnels are subject to abrupt termination when the underlying datalink is  
torn down, use of the Idle Timeout is strongly encouraged.  
An alternate way to force a tunnel to stay up is to dene a forced up scheduled connection for the prole.  
For more information, see “Scheduled connections” on page 8-7.  
Return to the Connection Profile screen by pressing Escape.  
Select IP Profile Parameters and press Return.  
The IP Profile Parameters screen appears.  
IP Profile Parameters  
Address Translation Enabled:  
Yes  
NAT Map List...  
NAT Server List...  
Easy-PAT  
Easy-Servers  
Local WAN IP Address:  
0.0.0.0  
Remote IP Address:  
Remote IP Mask:  
173.167.8.10  
255.255.0.0  
Filter Set...  
Remove Filter Set  
Receive RIP:  
Both  
Enter a subnet mask in decimal and dot form (xxx.xxx.xxx.xxx).  
Enter the Remote IP Address and Remote IP Mask for the host to which you want to tunnel.  
Note: A peculiarity associated with VPNs is that when a PAC has NAT applied to a Connection Profile set for  
PPTP data link encapsulation, the PNS and devices behind it, cannot Ping the PAC’s tunnel end-point IP  
address. This is because ICMP packets have no port association, and thus will be discarded rather than being  
processed by NAT.  
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Virtual Private Networks 9-7  
Ordinarily, Ping is an excellent troubleshooting tool, but it will not be effective in this circumstance. Instead, use  
another TCP- or UDP-based network service for troubleshooting. Since the Netopia Router is capable of serving  
Telnet and HTTP, we recommend using these services instead of Ping.  
Encryption support  
Encryption is a method for altering user data into a form that is unusable by anyone other than the intended  
recipient. The recipient must have the means to decrypt the data to render it usable to them. The encryption  
process protects the data by making it difcult for any third party to get at the original data.  
Netopia PPTP is fully compatible with Microsoft Point-to-Point Encryption (MPPE) data encryption for user data  
transfer over the PPTP tunnel. Microsoft Windows NT Server provides MPPE encryption capability only when  
Microsoft Challenge Handshake Authentication Protocol (MS-CHAP) is enabled. Netopia complies with this  
feature to allow MPPE only when MS-CHAP is negotiated. MS-CHAP and MPPE are user-selectable options in the  
PPTP Tunnel Options screen. If either the client or the server side species encryption, then encryption  
becomes mandatory for both.  
Netopias ATMP implementation supports Data Encryption Standard (DES) data encryption for user data  
transfer over the ATMP tunnel between two Netopia routers. The encryption option, none or DES, is a selectable  
option in the ATMP Tunnel Options screen.  
Notes:  
Do not set your NT Server to enforce MS-CHAP V2, as the router does not currently support MS-CHAP  
V2.  
Do not set your NT Server to “Require strong data encryption” in RAS Network Configuration, as the  
router does not currently support 128-bit encryption.  
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9-8 Users Reference Guide  
VPN Default Answer Profile  
The WAN Configuration menu offers a VPN Default Answer Profile option. Use this selection when your router is  
acting as the server for VPN connections, that is, when you are on the answering end of the tunnel  
establishment. The VPN Default Answer Profile determines the way the attempted tunnel connection is  
answered.  
WAN Configuration  
WAN (Wide Area Network) Setup...  
Display/Change Connection Profile...  
Add Connection Profile...  
Delete Connection Profile...  
WAN Default Profile...  
VPN Default Answer Profile...  
Frame Relay Configuration...  
Frame Relay DLCI Configuration...  
Establish WAN Connection...  
Disconnect WAN Connection...  
From here you will configure yours and the remote sites' WAN information.  
To set the parameters under which the router will answer attempted VPN connections, select VPN Default  
Answer Profile and press Return. The Default VPN Profile screen appears.  
Default VPN Profile  
Answer VPN connections:  
No  
PPTP Configuration Options:  
Receive Authentication...  
Data Compression...  
PAP  
None  
Configure Default VPN Connection Parameters here.  
Toggle Answer VPN Connections to Yes if you want the router to accept VPN connections or No (the  
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Virtual Private Networks 9-9  
default) if you do not. This applies to both ATMP and PPTP connections.  
For PPTP tunnel connections only, you must dene what type of authentication these connections will use.  
Select Receive Authentication and press Return. A pop-up menu offers the following options: PAP (the  
default), CHAP, or MS-CHAP.  
If you chose PAP or CHAP authentication, from the Data Compression pop-up menu select either None (the  
default) or Standard LZS.  
If you chose MS-CHAP authentication, the Data Compression option is not required, and this menu item  
becomes hidden.  
VPN QuickView  
You can view the status of your VPN connections in the VPN QuickView screen.  
From the Main Menu select QuickView and then VPN QuickView.  
Main  
Menu  
VPN  
QuickView  
QuickView  
The VPN QuickView screen appears.  
VPN Quick View  
Profile Name----------Type--Rx Pckts--Tx Pckts------Est.-Partner Address------  
HA <-> FA1 (Jony Fon ATMP  
HA <-> FA3 (Sleve M. ATMP  
99  
13  
99  
14  
Rmt 173.166.82.8  
Rmt 63.193.117.91  
Profile Name: Lists the name of the Connection Profile being used, if any.  
Type: Shows the data link encapsulation method (PPTP or ATMP).  
Rx Pckts: Shows the number of packets received via the VPN tunnel.  
Tx Pckts: Shows the number of packets transmitted via the VPN tunnel.  
Est: Indicates whether the connection was locally (“Lcl”) or remotely (“Rmt”) established.  
Partner Address: Shows the tunnel partner’s IP address.  
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9-10 Users Reference Guide  
Dial-Up Networking for VPN  
Microsoft Windows Dial-Up Networking software permits a remote stand-alone workstation to establish a VPN  
tunnel to a PPTP server such as a Netopia Router located at a central site. Dial-Up Networking also allows a  
mobile user who may not be connected to a PAC to dial into an intermediate ISP and establish a VPN tunnel to,  
for example, a corporate headquarters, remotely. Netopia Routers also can serve as a PAC at the workstation's  
site, making it unnecessary for the standalone workstation to initiate the tunnel. In such a case, the Dial-Up  
Networking software is not required, since the Netopia Router initiates the tunnel.  
This section is provided for users who may require the VPN client software for Dial-Up Networking in order to  
connect to an ISP who provides a PPTP account.  
Microsoft Windows Dial-Up Networking (DUN) is the means by which you can initiate a VPN tunnel between your  
individual remote client workstation and a private network such as your corporate LAN via the Internet. DUN is a  
software adapter that allows you to establish a tunnel.  
DUN is a free add-on available for Windows 95, and comes standard with Windows 98 and Windows NT. The  
VPN tunnel behaves as a private network connection, unrelated to other trafc on the network. Once you have  
installed Dial-Up Networking, you will be able to connect to your remote site as if you had a direct private  
connection, regardless of the intervening network(s) through which your data passes. You may need to install  
the Dial-Up Networking feature of Windows 95, 98, or 2000 to take advantage of the virtual private networking  
feature of your Netopia router.  
Note: For the latest information and tech notes on Dial-Up Networking and VPNs be sure to visit the Netopia  
website at http:/ / www.netopia.com and, for the latest software and release notes, the Microsoft website at  
http:/ / www.microsoft.com.  
Installing Dial-Up Networking  
Check to see if Dial-Up Networking is already installed on your PC. Open your My Computer (or whatever you  
have named it) icon on your desktop. If there is a folder named Dial-Up Networking, you don’t have to install it.  
If there is no such folder, you must install it from your system disks or CDROM. Do the following:  
1. From the Start menu, select Settings and then Control Panel.  
2. In the Control Panel window, double-click the Add/ Remove Programs icon.  
The Add/ Remove Programs Properties window appears.  
3. Click the Windows Setup tab.  
4. Double-click Communications.  
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Virtual Private Networks 9-11  
The Communications window appears.  
5. In the Communications window, select Dial-Up Networking and click the OK button.  
This returns you to the Windows Setup screen. Click the OK button.  
6. Respond to the prompts to install Dial-Up Networking from the system disks or CDROM.  
7. When prompted, reboot your PC.  
Creating a new Dial-Up Networking profile  
A Dial-Up Networking profile is like an address book entry that contains the information and parameters you  
need for a secure private connection. You can create this prole by using either the Internet Connection Wizard  
or the Make New Connection feature of Dial-Up Networking. The following instructions tell you how to create the  
profile with the Make New Connection feature. Do the following:  
1. Double-click the My Computer (or whatever you have named it) icon on your desktop.  
Open the Dial-Up Networking folder, and then double-click Make New Connection. The Make New  
Connection wizard window appears.  
2. Type a name for this connection (such as the name of your company, or the computer you are dialing into).  
From the pull-down menu, select the device you intend to use for the virtual private network connection.  
This can be any device you have installed or connected to your PC. Click the Next button. A screen appears  
with elds for you to enter telephone numbers for the computer you want to connect to.  
3. Type the directory number or the Virtual Circuit Identifier number.  
This number is provided by your ISP or corporate administrator. Depending on the type of device you are  
using, the number may or may not resemble an ordinary telephone directory number.  
4. Click the Next button.  
The nal window will give you a chance to accept or change the name you have entered for this profile. If  
you are satised with it, click the Finish button. Your profile is complete.  
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Configuring a Dial-Up Networking profile  
Once you have created your Dial-Up Networking profile, you congure it for TCP/ IP networking to allow you to  
connect to the Internet through your Internet connection device. Do the following:  
1. Double-click the My Computer (or whatever you have named it) icon on your desktop.  
Open the Dial-Up Networking folder. You will see the icon for the profile you created in the previous section.  
2. Right-click the icon and from the pop-up menu select Properties.  
3. In the Properties window click the Server Type button.  
From the Type of Dial-up Server pull-down menu select the appropriate type of server for your system  
version:  
Windows 95 users select PPP: Windows 95, Windows NT 3.5, Internet  
Windows 98 users select PPP: Windows 98, Windows NT Server, Internet  
In the Allowed network protocols area check TCP/ IP and uncheck all of the other checkboxes.  
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Virtual Private Networks 9-13  
4. Click the TCP/ IP Settings button.  
If your ISP uses dynamic IP addressing (DHCP), select the Server assigned IP address radio button.  
If your ISP uses static IP addressing, select the Specify an IP address radio button and enter your  
assigned IP address in the fields provided. Also enter the IP address in the Primary and Secondary  
DNS fields.  
5. Click the OK button in this window and the next two windows.  
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9-14 Users Reference Guide  
Installing the VPN Client  
Before Installing the VPN Client you must have TCP/ IP installed and have an established Internet connection.  
Windows 95 VPN installation  
1. From your Internet browser navigate to the following URL:  
http:/ / www.microsoft.com/ NTServer/ nts/ downloads/ recommended/ dunl3win95/ releasenotes.aso  
Download the Microsoft Windows 95 VPN patch dun 1.3 to the Windows 95 computer you intend to use as  
a VPN client with PPTP. Follow the installation instructions.  
2. From the Windows 95 Start menu select Settings, then Control Panel and click once.  
The Control Panel screen appears.  
3. Double-click Add/ Remove Programs.  
The Add/ Remove Programs screen appears.  
4. Click the Windows Setup tab.  
The Windows Setup screen will be displayed within the top center box.  
5. Highlight Communications and double-click.  
This displays a list of possible selections for the communications option. Active components will have a  
check in the checkboxes to their left.  
6. Check Dial Up Networking at the top of the list and Virtual Private Networking at the bottom of the list.  
7. Click OK at the bottom right on each screen until you return to the Control Panel. Close the Control Panel  
by clicking the upper right corner X.  
8. Double-click the My Computer icon (normally at the left upper corner of the screen).  
This will display the devices within My Computer. Scroll down the list to Dial-Up Networking and  
double-click it.  
9. Double click Make New Connection.  
This displays the Make New Connection installation screen. In this screen you will see a box labelled  
Select a device. From the pull-down menu to the right, select Microsoft VPN Adapter.  
Click the Next button at the bottom of the screen  
This displays the VPN Host screen. In the box to the top center of the screen enter your VPN server’s IP  
address (for example, 192.168.xxx.xxx. This is not a proper Internet address)  
Windows 98 VPN installation  
1. From the Windows 98 Start menu select Settings, then Control Panel and click once.  
The Control Panel screen appears.  
2. Double-click Add/ Remove Programs.  
The Add/ Remove Programs screen appears.  
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Virtual Private Networks 9-15  
3. Click the Windows Setup tab.  
The Windows Setup screen will be displayed within the top center box.  
4. Double-click Communications.  
This displays a list of possible selections for the communications option. Active components will have a  
check in the checkboxes to their left.  
5. Check Dial Up Networking at the top of the list and Virtual Private Networking at the bottom of the list.  
6. Click OK at the bottom right on each screen until you return to the Control Panel. Close the Control Panel  
by clicking the upper right corner X.  
7. Double-click the My Computer icon (normally at the left upper corner of the screen).  
This will display the devices within My Computer. Scroll down the list to Dial-Up Networking and  
double-click it.  
8. Double click Make New Connection.  
This displays the Make New Connection installation screen. In this screen you will see a box labelled  
Select a device. From the pull-down menu to the right, select Microsoft VPN Adapter.  
Click the Next button at the bottom of the screen  
This displays the VPN Host screen. In the box to the top center of the screen enter your VPN server’s IP  
address (for example, 192.168.xxx.xxx. This is not a proper Internet address)  
Connecting using Dial-Up Networking  
A Dial-Up Networking connection will be automatically launched whenever you run a TCP/ IP application, such as  
a web browser or email client. When you rst run the application a Connect To dialog box appears in which you  
enter your User name and Password. If you check the Save password checkbox, the system will remember your  
User name and Password, and you won’t be prompted for them again.  
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9-16 Users Reference Guide  
About ATMP Tunnels  
To set up an ATMP tunnel, you create a Connection Profile including the IP address and other relevant  
information for the remote ATMP partner. ATMP uses the terminology of a foreign agent that initiates tunnels  
and a home agent that terminates them. You use the same procedure to initiate or terminate an ATMP tunnel.  
Used in this way, the terms initiate and terminate mean the beginning and end of the tunnel; they do not mean  
activate and deactivate.  
ATMP is a tunneling protocol, with two basic aspects. Tunnels are created and torn down using a session  
protocol that is UDP-based. User (or client) data is transferred across the tunnel by encapsulating the client  
ATMP Configuration  
ATMP is a Datalink Encapsulation option in Connection Profiles. It is not an option in device or link configuration  
screens, since ATMP is not a native encapsulation. The Easy Setup Prole does not offer ATMP datalink  
encapsulation. See “Creating a new Connection Profile” on page 7-2 for information on creating Connection  
Profiles.  
The WAN Event History screens will report VPN tunnel events, such as connections and disconnections, as  
Channel 4 (and higher) events.  
To dene an ATMP tunnel, navigate to the Add Connection Profile menu from the Main Menu.  
WAN  
Configuration  
Main  
Menu  
Add Connection  
Profile  
Add Connection Profile  
Profile 1  
Profile Name:  
Profile Enabled:  
+-------------+  
+-------------+  
| PPP  
Data Link Encapsulation...  
Data Link Options...  
|
| Frame Relay |  
| ATM FUNI  
| ATMP  
|
|
|
IP Enabled:  
IP Profile Parameters...  
| PPTP  
+-------------+  
ADD PROFILE NOW  
CANCEL  
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Virtual Private Networks 9-17  
When you dene a Connection Profile as using ATMP by selecting ATMP as the datalink encapsulation method,  
and then select Data Link Options, the ATMP Tunnel Options screen appears.  
ATMP Tunnel Options  
ATMP Partner IP Address:  
Tunnel Via Gateway:  
173.167.8.134  
0.0.0.0  
Network Name:  
Password:  
sam.net  
****  
Data Encryption...  
Key String:  
DES  
Initiate Connections:  
On Demand:  
Yes  
Yes  
Idle Timeout (seconds):  
300  
Enter an IP address in decimal and dot form (xxx.xxx.xxx.xxx).  
In this Screen you will configure the GRE/ATMP specific connection params.  
Note: An ATMP tunnel cannot be assigned a dynamic IP address by the remote server, as in a PPP connection.  
When you dene an ATMP tunnel prole, the Local WAN IP Address, assigned in the IP Profile Parameters  
screen, must be the true IP address, not 0.0.0.0, if NAT is enabled.  
Note: Profiles using ATMP do not offer a Telco Options screen.  
ATMP Partner IP Address species the address of the other end of the tunnel. When unspecied, the  
gateway can not initiate tunnels (i.e., act as a foreign agent) for this profile; it can only accept tunnel  
requests as a home agent.  
When you specify the ATMP Partner IP Address, and the address is in the same subnet as the Remote IP  
Address you specied in the IP Profile Parameters, you can specify the route (Tunnel Via Gateway) by which  
the gateway partner is reached. If you do not specify the ATMP Partner IP Address, the router will use the  
default gateway to reach the partner and the Tunnel Via Gateway eld is hidden. If the partner should be  
reached via an alternate port (i.e., the LAN instead of the WAN), the Tunnel Via Gateway eld allows this  
path to be resolved.  
You can specify a Network Name. When the tunnel partner is another Netopia router, this name may be  
used to match against a Connection Profile. When the partner is an Ascend router in Gateway mode, then  
Network Name is used by the Ascend router to match a gateway prole. When the partner is an Ascend  
router in Router mode, leave this field blank.  
You must specify a Password, used for authenticating the tunnel.  
Note: The Password entry will be the same for both ends of the tunnel.  
For Netopia-to-Netopia connections only, you can specify a Data Encryption algorithm for the ATMP  
connection from the pop-up menu, either DES or None. None is the default.  
Note: Ascend does not support DES encryption for ATMP tunnels.  
You must specify an 8-byte Key String when DES is selected. When encryption is None, this field is  
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9-18 Users Reference Guide  
invisible.  
You can specify that this router will Initiate Connections, acting as a foreign agent (Yes), or only answer  
them, acting as a home agent (No).  
Tunnels are normally initiated On Demand; however, you can disable this feature. When disabled, the  
You can specify the Idle Timeout, an inactivity timer, whose expiration will terminate the tunnel. A value of  
zero disables the timer. Because tunnels are subject to abrupt termination when the underlying datalink is  
torn down, use of the Idle Timeout is strongly encouraged.  
An alternate way to force a tunnel to stay up is to dene a forced up scheduled connection for the prole.  
See “Scheduled connections” on page 8-7 for more information.  
Return to the Connection Profile screen by pressing Escape.  
Select IP Profile Parameters and press Return. The IP Profile Parameters screen appears.  
IP Profile Parameters  
Address Translation Enabled:  
Yes  
NAT Map List...  
NAT Server List...  
Easy-PAT  
Easy-Servers  
Local WAN IP Address:  
0.0.0.0  
Remote IP Address:  
Remote IP Mask:  
173.167.8.10  
255.255.0.0  
Filter Set...  
Remove Filter Set  
Receive RIP:  
Both  
Enter a subnet mask in decimal and dot form (xxx.xxx.xxx.xxx).  
Enter the Remote IP Address and Remote IP Mask for the host to which you want to tunnel.  
Note: A peculiarity associated with VPNs is that when a foreign agent has NAT applied to a Connection Profile  
set for ATMP data link encapsulation, the home agent and devices behind it, cannot Ping the foreign agent's  
tunnel end-point IP address. This is because ICMP packets have no port association, and thus will be discarded  
rather than being processed by NAT.  
Ordinarily, Ping is an excellent troubleshooting tool, but it will not be effective in this circumstance. Instead, use  
another TCP- or UDP-based network service for troubleshooting. Since the Netopia Router is capable of serving  
Telnet and HTTP, we recommend using these services instead of Ping.  
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Virtual Private Networks 9-19  
Allowing VPNs though a firewall  
An administrator interested in securing a network will usually combine the use of VPNs with the use of a rewall  
or some similar mechanism. This is because a VPN is not a complete security solution, but rather a component  
of overall security. Using a VPN will add security to transactions carried over a public network, but a VPN alone  
will not prevent a public network from infiltrating a private network. Therefore, you should combine use of a  
firewall with VPNs, where the rewall will secure the private network from infiltration from a public network, and  
the VPN will secure the transactions that must cross the public network.  
A strict firewall may not be provisioned to allow VPN traffic to pass back and forth as needed. In order to ensure  
that a rewall will allow a VPN, certain attributes must be added to the rewall's provisioning. The provisions  
necessary vary slightly between ATMP and PPTP, but both protocols operate on the same basic premise: there  
are control and negotiation operations, and there is the tunnelled traffic that carries the payload of data  
between the VPN endpoints. The difference is that ATMP uses UDP to handle control and negotiation, while  
PPTP uses TCP. Then both ATMP and PPTP use GRE to carry the payload.  
Likewise, for ATMP negotiation to work, UDP packets inbound and outbound destined for port 5150 must be  
allowed. Source ports are dynamic, so, if possible, make this exible, too. Additionally, PPTP and ATMP both  
require a firewall to allow GRE bi-directionally.  
“PPTP Example” on page 9-19  
ATMP Example” on page 9-22  
Make your own appropriate substitutions. For more information on filters and firewalls, see Chapter 14,  
“Security.”  
PPTP Example  
To enable a firewall to allow PPTP trafc, you must provision the firewall to allow inbound and outbound TCP  
packets specifically destined for port 1723. The source port may be dynamic, so often it is not useful to apply  
a compare function upon this portion of the control/ negotiation packets. You must also set the rewall to allow  
inbound and outbound GRE packets, enabling transport of the tunnel payload.  
From the Main Menu navigate to Display/ Change IP Filter Set, and from the pop-up menu select Basic Firewall.  
Main  
Menu  
System  
Configuration  
Filter  
Sets  
IP Filter  
Sets  
Display/ Change  
IP Filter Set  
Basic  
Firewall  
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9-20 Users Reference Guide  
Select Display/ Change Input Filter.  
Display/Change Input Filter screen  
+-#----Source IP Addr----Dest IP Addr------Proto-Src.Port-D.Port--On?-Fwd-+  
+-------------------------------------------------------------------------+  
| 1  
| 2  
|
0.0.0.0  
0.0.0.0  
0.0.0.0  
0.0.0.0  
TCP NC  
GRE --  
=1723 Yes Yes |  
--  
Yes Yes |  
|
For Input Filter 1 set the Destination Port information as shown below.  
Change Input Filter 1  
Enabled:  
Forward:  
Yes  
Yes  
Source IP Address:  
Source IP Address Mask:  
0.0.0.0  
0.0.0.0  
Dest. IP Address:  
Dest. IP Address Mask:  
0.0.0.0  
0.0.0.0  
Protocol Type:  
TCP  
Source Port Compare...  
Source Port ID:  
No Compare  
0
Dest. Port Compare...  
Dest. Port ID:  
Established TCP Conns. Only:  
Equal  
1723  
No  
For Input Filter 2 set the Protocol Type to allow GRE as shown below.  
Change Input Filter 2  
Enabled:  
Forward:  
Yes  
Yes  
Source IP Address:  
Source IP Address Mask:  
0.0.0.0  
0.0.0.0  
Dest. IP Address:  
Dest. IP Address Mask:  
0.0.0.0  
0.0.0.0  
Protocol Type:  
GRE  
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Virtual Private Networks 9-21  
In the Display/ Change IP Filter Set screen select Display/ Change Output Filter.  
Display/Change Output Filter screen  
+-#----Source IP Addr----Dest IP Addr------Proto-Src.Port-D.Port--On?-Fwd-+  
+-------------------------------------------------------------------------+  
| 1  
| 2  
0.0.0.0  
0.0.0.0  
0.0.0.0  
0.0.0.0  
TCP NC  
GRE --  
=1723 Yes Yes |  
-- Yes Yes |  
For Output Filter 1 set the Protocol Type and Destination Port information as shown below.  
Change Output Filter 1  
Enabled:  
Forward:  
Yes  
Yes  
Source IP Address:  
Source IP Address Mask:  
0.0.0.0  
0.0.0.0  
Dest. IP Address:  
Dest. IP Address Mask:  
0.0.0.0  
0.0.0.0  
Protocol Type:  
TCP  
Source Port Compare...  
Source Port ID:  
No Compare  
0
Dest. Port Compare...  
Dest. Port ID:  
Established TCP Conns. Only:  
Equal  
1723  
No  
For Output Filter 2 set the Protocol Type to allow GRE as shown below.  
Change Output Filter 2  
Enabled:  
Forward:  
Yes  
Yes  
Source IP Address:  
Source IP Address Mask:  
0.0.0.0  
0.0.0.0  
Dest. IP Address:  
Dest. IP Address Mask:  
0.0.0.0  
0.0.0.0  
Protocol Type:  
GRE  
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9-22 Users Reference Guide  
ATMP Example  
To enable a firewall to allow ATMP trafc, you must provision the firewall to allow inbound and outbound UDP  
packets specifically destined for port 5150. The source port may be dynamic, so often it is not useful to apply  
a compare function on this portion of the control/ negotiation packets. You must also set the rewall to allow  
inbound and outbound GRE packets (Protocol 47, Internet Assigned Numbers Document, RFC 1700), enabling  
transport of the tunnel payload.  
From the Main Menu navigate to Display/ Change IP Filter Set, and from the pop-up menu select Basic Firewall.  
Main  
Menu  
System  
Configuration  
Filter  
Sets  
IP Filter  
Sets  
Display/ Change  
IP Filter Set  
Basic  
Firewall  
Select Display/ Change Input Filter.  
Display/Change Input Filter screen  
+-#----Source IP Addr----Dest IP Addr------Proto-Src.Port-D.Port--On?-Fwd-+  
+-------------------------------------------------------------------------+  
| 1  
| 2  
|
0.0.0.0  
0.0.0.0  
0.0.0.0  
0.0.0.0  
UDP NC  
GRE --  
=5150 Yes Yes |  
--  
Yes Yes |  
|
For Input Filter 1 set the Destination Port information as shown below.  
Change Input Filter 1  
Enabled:  
Forward:  
Yes  
Yes  
Source IP Address:  
Source IP Address Mask:  
0.0.0.0  
0.0.0.0  
Dest. IP Address:  
Dest. IP Address Mask:  
0.0.0.0  
0.0.0.0  
Protocol Type:  
TCP  
Source Port Compare...  
Source Port ID:  
No Compare  
0
Dest. Port Compare...  
Dest. Port ID:  
Established TCP Conns. Only:  
Equal  
1723  
No  
For Input Filter 2 set the Protocol Type to allow GRE as shown below.  
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Virtual Private Networks 9-23  
Change Input Filter 2  
Enabled:  
Forward:  
Yes  
Yes  
Source IP Address:  
Source IP Address Mask:  
0.0.0.0  
0.0.0.0  
Dest. IP Address:  
Dest. IP Address Mask:  
0.0.0.0  
0.0.0.0  
Protocol Type:  
GRE  
In the Display/ Change IP Filter Set screen select Display/ Change Output Filter.  
Display/Change Output Filter screen  
+-#----Source IP Addr----Dest IP Addr------Proto-Src.Port-D.Port--On?-Fwd-+  
+-------------------------------------------------------------------------+  
| 1  
| 2  
|
0.0.0.0  
0.0.0.0  
0.0.0.0  
0.0.0.0  
UDP NC  
GRE --  
NC  
--  
Yes Yes |  
Yes Yes |  
|
For Output Filter 1 set the Protocol Type and Destination Port information as shown below.  
Change Output Filter 1  
Enabled:  
Forward:  
Yes  
Yes  
Source IP Address:  
Source IP Address Mask:  
0.0.0.0  
0.0.0.0  
Dest. IP Address:  
Dest. IP Address Mask:  
0.0.0.0  
0.0.0.0  
Protocol Type:  
UDP  
Source Port Compare...  
Source Port ID:  
No Compare  
0
Dest. Port Compare...  
Dest. Port ID:  
No Compare  
5150  
For Output Filter 2 set the Protocol Type to allow GRE as shown below.  
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9-24 Users Reference Guide  
Change Output Filter 2  
Enabled:  
Forward:  
Yes  
Yes  
Source IP Address:  
Source IP Address Mask:  
0.0.0.0  
0.0.0.0  
Dest. IP Address:  
Dest. IP Address Mask:  
0.0.0.0  
0.0.0.0  
Protocol Type:  
GRE  
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Multiple Network Address Translation and IP Setup 10-1  
Chapter 10  
Multiple Network Address Translation and IP Setup  
The Netopia R2020 uses Internet Protocol (IP) to communicate both locally and with remote networks. This  
chapter shows you how to congure the Router to route IP trafc. You also learn how to congure the Router to  
serve IP addresses to hosts on your local network.  
Netopias SmartIP features IP address serving and Network Address Translation. This chapter describes how to  
use the Network Address Translation feature of SmartIP and Multiple Network Address Translation (MultiNAT).  
Note: When you congured your Netopia R2020 using SmartStart, Network Address Translation was enabled by  
default. You have the option of disabling it, if you wish. This is done through the System Configuration screens  
“MultiNAT Configuration Example” on page 10-24  
“IP subnets” on page 10-29  
“Static routes” on page 10-31  
“IP address serving” on page 10-35  
Overview  
NAT (Network Address Translation) is a means whereby one or more IP addresses and/ or IP service ports are  
re-mapped into other values. This aliasing serves two functions:  
It allows the addresses of many computers to be represented by only one or a few addresses, saving you  
money.  
It can be used as a security feature by obscuring the true addresses of important machines from potential  
hackers on the Internet.  
To help you understand some of the concepts discussed here, it may be helpful to introduce some NAT  
terminology.  
The terms mapping or remapping refer to rules that translate one or more addresses on the Netopia Router's  
LAN to another address or addresses on the other side of the Netopia Router's WAN link (typically the Internet).  
The terms private and internal refer to addresses on the Netopia Router's LAN network that are protected or  
obscured from the NAT remappings. These NATed addresses cannot be seen from the Internet side of the  
Netopia Router's WAN connection.  
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10-2 Users Reference Guide  
The terms public and external refer to the Internet side of the Netopia Router's connection. A machine on the  
public network cannot necessarily access a machine behind a Netopia Router's NAT remapping, unless you  
specify that it can.  
Multiple Network Address Translation (MultiNAT) introduces several new NAT-related features. These features  
can be divided into three categories that can be used simultaneously in different combinations on a  
per-Connection Profile basis.  
A brief description follows:  
PAT stands for Port Address Translation (also known as NAPT for Network Address Port Translation). It  
allows an entire network or part of a network to be represented to the outside world as a single IP address.  
A limitation of PAT is that communication must be initiated from the internal network. A user on the external  
side can not access a machine behind a PAT connection. Now, with the Netopia R2020 Router, you can  
dene multiple PAT remappings. Each of these can optionally alias a section or range of IP addresses of  
the internal network. PAT remapping allows only internal users to initiate trafc flow between the internal  
and external networks.  
Static remappings are a way to represent an internal single address or sequence of addresses as an  
external address or sequence of addresses on a one-to-one basis. As with PAT remappings, you can  
simultaneously use several static rules. Machines on the external network can initiate conversations with  
statically remapped internal computers by accessing the aliased values. It is important to note that in most  
uses of static remappings a static route on the external router must be created to tell the external network  
to go through the NAT Netopia Router to get to the remapped external addresses. Static remapping allows  
an entire machine to be available to the external net. Either the internal NATed machine or the external  
network can initiate traffic flow to or from the remapped machine.  
Server Lists are also known as exported services. By creating a server list, you can tell the outside world  
that specific services such as Web, ftp, e-mail, etc. can be accessed at specific external addresses. Server  
lists differ from static remappings in that the specied service is only available to external users at the  
stated alias address. In most uses of server lists you must create a static route on the external router to  
tell the external network to go through the NAT Netopia Router to get to the remapped address of the  
server lists. Exported servers and Server Lists allow only specific IP services (IP ports) to be available to  
the outside world. Services from different internal machines can be presented as a single external IP  
address.  
Map Lists and Server Lists are completely independent of each other. A Connection Profile can use one or the  
other or both.  
MultiNAT allows complex mapping and requires some complex conguration. Multiple mapped interior subnets  
are supported, and the rules for mapping each of the subnets may be different. The gure below illustrates a  
possible multiNAT conguration.  
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Multiple Network Address Translation and IP Setup 10-3  
Public Addresses  
Private Addresses IP Host  
NAT Type  
206.1.1.1  
206.1.1.2  
206.1.1.3  
206.1.1.4  
206.1.1.5  
206.1.1.6  
192.168.1.1  
192.168.1.2  
192.168.1.3  
192.168.1.4  
192.168.1.5  
Router  
1:1 Static  
1:1 Static  
1:1 Static  
Web Server  
Mail Server  
FTP Server #1 1:1 Static  
FTP Server #2 1:1 Static  
192.168.1.6 - 254 LAN Users  
1:Many PAT  
In order to support this type of mapping, the private addresses and public addresses are separated and are  
assigned to ranges. Each range consists of a contiguous set of one or more addresses. The router allocates  
the addresses in that range based on the type (static or PAT), and other relevant attributes. The range denes  
the rules for distributing the exterior addresses. NAT maps, kept in a list similar to a rewall or filter list, contain  
the private addresses and the name pointer of the range to use to get a public address. The maps function as  
an access control list to the resource contained in the range.  
Features  
The Netopia R2020 Router features the following:  
Default behavior consistent with previous firmware versions, including PAT to a DHCP- or PPP-assigned  
address.  
1-to-1 static NAT mapping.  
An internal private address is permanently mapped to an external address. TCP and UDP port addresses  
are not altered.  
Multiple Many-to-1 PAT mappings on a single interface.  
PAT addresses may be assigned to specific private address subnets; not all internal machines need to be  
included on a PAT remapping list.  
Coexistent mapped and unmapped trafc on a public interface.  
If the router's IP address is not included in a NAT list, it will be invisible to the external network.  
Mapped services (exports) may use multiple public addresses.  
NAT maps per interface, similar to the lter rules.  
Supported traffic  
MultiNat supports the following IP protocols:  
PAT: TCP/ UDP trafc which does not carry source or destination IP addresses or ports in the data stream  
(i.e., HTTP, telnet, r’ commands, tftp, NFS, NTP, SMTP, NNTP, etc.).  
Static NAT: All IP protocol trafc which does not carry or otherwise rely on the source or destination IP  
addresses in the data stream.  
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10-4 Users Reference Guide  
NAT configuration  
You use the NAT feature sets by dening a series of remapping rules and then grouping them into a list. There  
are two kinds of lists -- Map Lists, made up of PAT and Static remapping rules, and Server Lists, a list of internal  
services to be presented to the external world. Creating these lists is a four-step process:  
1. Dene the public range of addresses that external computers should use to get to the NAT internal  
machines. These are the addresses that someone on the Internet would see.  
2. Create a List name that will act as a rule or server holder.  
3. Create an internal map or rule that species the internal range of NATed addresses and how they are to be  
aliased to the external range.  
4. Associate the Map or Server List to your WAN interface via a Connection Profile or the Default Profile.  
The three NAT features all operate completely independently of each other, although they can be used  
simultaneously on the same Connection Profile.  
complex setups require configuration using the Network Address Translation item on the IP Setup screen.  
An example MultiNAT conguration at the end of this chapter describes some applications for these features.  
You congure the MultiNAT features through the console menu in three areas:  
Easy Setup Prole, described on page 10-4.  
IP setup, described on page 10-5.  
IP profile parameters, described on page 10-18.  
Easy Setup Profile  
Connection Profile 1: Easy Setup Profile  
Number to Dial:  
2125551212  
Address Translation Enabled:  
IP Addressing...  
Yes  
Numbered  
Local WAN IP Address:  
Local WAN IP Mask:  
Remote IP Address:  
Remote IP Mask:  
0.0.0.0  
0.0.0.0  
127.0.0.2  
255.255.255.255  
PPP Authentication...  
Send User Name:  
Send Password:  
PAP  
tony  
*****  
PREVIOUS SCREEN  
NEXT SCREEN  
Enter the directory number for the remote network connection.  
Enter basic information about your WAN connection with this screen.  
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Multiple Network Address Translation and IP Setup 10-5  
The Local WAN IP Address is used to congure a NAT public address range consisting of the Local WAN IP  
Address and all its ports. The public address map list is named Easy-PAT List and the port map list is  
named Easy-Servers.  
When you exit this screen the two map lists, Easy-PAT List and Easy-Servers, are created by default and  
255.255.255.255) to your public address. These map lists are bound to the Easy Setup Prole. See  
“Binding Map Lists and Server Lists” on page 10-18.  
This is all you need to do if you want to continue to use a single PAT, or 1-to-many, NAT conguration.  
In order to congure the router to make servers on your LAN visible to the Internet, you use advanced  
features in the System Configuration screens, described in “IP setup” on page 10-5.  
Note: There is no implicit binding between the WAN IP interface address and NAT, as in earlier rmware  
versions, so you cannot disallow configuration of NAT simply because the interface is numbered or disallow  
conguration of the addressing type (numbered or unnumbered) simply because NAT is enabled.  
If the router has a numbered interface, then it is addressable by the IP address. With PAT, when NAT was  
enabled the interface would be marked unnumbered and the IP address subsumed by NAT. However, NAT would  
allow trafc directed to that IP address to be delivered to the router. This effectively made the interface a  
numbered interface. MultiNAT adds the option of true unnumbered NAT. Trafc delivered to the router on an  
unnumbered interface which cannot be processed by NAT is dropped.  
IP setup  
To access the NAT conguration screens, from the Main Menu navigate to IP Setup:  
System  
Configuration  
Main  
Menu  
Network  
Protocols Setup  
IP  
Setup  
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10-6 Users Reference Guide  
IP Setup  
Ethernet IP Address:  
192.168.1.1  
255.255.255.0  
Ethernet Subnet Mask:  
Define Additional Subnets...  
Default IP Gateway:  
0.0.0.0  
0.0.0.0  
Primary Domain Name Server:  
Domain Name:  
Receive RIP:  
Transmit RIP:  
Static Routes...  
Both  
Off  
IP Address Serving Setup  
Network Address Translation (NAT)...  
Filter Sets...  
Enter an IP address in decimal and dot form (xxx.xxx.xxx.xxx).  
Set up the basic IP attributes of your Netopia in this screen.  
Select Network Address Translation (NAT) and press Return.  
The Network Address Translation screen appears.  
Network Address Translation  
Add Public Range...  
Show/Change Public Range...  
Delete Public Range...  
Add Map List...  
Show/Change Map List...  
Delete Map List...  
Add Server List...  
Show/Change Server List...  
Delete Server List...  
NAT Associations...  
Return/Enter to configure IP Address redirection.  
Public Range: denes an external address range and indicates what type of remapping to apply when using this  
range. The types of remapping available are static and pat.  
Map Lists: dene collections of mapping rules. A rule maps interior range addresses to exterior range  
addresses by the mapping techniques dened in the map list.  
Server Lists: bind internal IP addresses and ports to external IP addresses and ports so that connections  
initiated from the outside can access an interior server.  
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Multiple Network Address Translation and IP Setup 10-7  
NAT rules  
The following rules apply to assigning NAT ranges and server lists:  
Static public address ranges must not overlap other static, PAT, public addresses or the public address  
assigned to the router’s WAN interface.  
A PAT public address must not overlap any static address ranges. It may be the same as another PAT  
address or server list address, but the port range must not overlap.  
You congure the ranges of exterior addresses by rst adding public ranges.  
Select Add Public Range and press Return.  
The Add NAT Public Range screen appears.  
Add NAT Public Range  
Range Name:  
Type...  
my_first_range  
pat  
Public Address:  
1.1.1.1  
First Public Port:  
Last Public Port:  
49152  
65535  
ADD NAT PUBLIC RANGE  
CANCEL  
Select Range Name and give a descriptive name to this range.  
Select Type and from the pop-up menu, assign its type. Options are static or pat (the default).  
If you choose pat as the range type, select Public Address and enter the exterior IP address in the  
range you want to assign. Select First and Last Public Port and enter the rst and last exterior ports  
in the range. These are the ports that will be used for traffic initiated from the private LAN to the out-  
side world.  
Note: For PAT Map lists and Server lists, if you use the Public Address 0.0.0.0, the list will acquire its  
public IP address from the WAN IP address specied by your WAN IP conguration in the Connection  
Profile. If that is a static IP address, then the PAT map list and Server lists will acquire that address. If  
it is a negotiated IP address, such as may be assigned via DHCP or PPP, the PAT map list and Server  
lists will acquire that address each time it is negotiated.  
If you choose static as the range type, a new menu item, First Public Address, becomes visible.  
Select First Public Address and enter the rst exterior IP address in the range you want to assign.  
Select Last Public Address and enter an IP address at the end of the range.  
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10-8 Users Reference Guide  
Select ADD NAT PUBLIC RANGE and press Return. The range will be added to your list and you will be  
returned to the Network Address Translation screen.  
Once the public ranges have been assigned, the next step is to bind interior addresses to them. Because these  
bindings occur in ordered lists, called map lists, you must rst dene the list, then add mappings to it.  
From the Network Address Translation screen select Add Map List and press Return.  
The Add NAT Map List screen appears.  
Add NAT Map List  
Map List Name:  
Add Map...  
my_map  
Select Map List Name and enter a descriptive name for this map list. A new menu item Add Map appears.  
Select Add Map and press Return. The Add NAT Map screen appears.  
Add NAT Map ("my_map")  
First Private Address:  
Last Private Address:  
0.0.0.0  
0.0.0.0  
Use NAT Public Range...  
ADD NAT MAP  
CANCEL  
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Multiple Network Address Translation and IP Setup 10-9  
Select First and Last Private Address and enter the rst and last interior IP addresses you want to assign  
to this mapping.  
Select Use NAT Public Range and press Return. A screen appears displaying the public ranges you have  
dened.  
Add NAT Map ("my_map")  
+-Public Address Range------------Type----Name-------------+  
+----------------------------------------------------------+  
| 0.0.0.0  
--  
pat  
pat  
Easy-PAT  
|
| 1.1.1.1  
--  
my_first_range |  
| 2.2.2.2  
| <<NEW RANGE...>>  
3.3.3.3  
static my_second_range |  
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
+----------------------------------------------------------+  
Up/Down Arrow Keys to select, ESC to cancel, Return/Enter to Delete.  
From the list of public ranges you dened, select the one that you want to map to the interior range for this  
mapping and press Return.  
If none of your precongured ranges are suitable for this mapping, you can select <<NEW RANGE>> and  
create a new range. If you choose <<NEW RANGE>>, the Add NAT Public Range screen displays and you  
can create a new public range to be used by this map. See Add NAT Public Range” on page 10-7.  
The Add NAT Map screen now displays the range you have assigned.  
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10-10 Users Reference Guide  
Add NAT Map ("my_map")  
First Private Address:  
5.5.5.4  
5.5.5.6  
Last Private Address:  
Use NAT Public Range...  
Public Range Type is:  
my_first_range  
pat  
Public Range Start Address is: 1.1.1.1  
ADD NAT MAP  
CANCEL  
Select ADD NAT MAP and press Return. Your mapping is added to your map list.  
Modifying map lists  
You can make changes to an existing map list after you have created it. Since there may be more than one map  
list you must select which one you are modifying.  
From the Network Address Translation screen select Show/ Change Map List and press Return.  
Select the map list you want to modify from the popup menu.  
Network Address Translation  
+-NAT Map List Name--+  
+--------------------+  
Add Out| Easy-PAT List  
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Show/Ch| my_first_map  
Delete | my_second_map  
| my_map  
Add Map|  
Show/Ch|  
Delete |  
|
Add Ser|  
Show/Ch|  
Delete |  
|
NAT Ass|  
|
|
|
+--------------------+  
Up/Down Arrow Keys to select, ESC to dismiss, Return/Enter to Edit.  
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Multiple Network Address Translation and IP Setup 10-11  
The Show/ Change NAT Map List screen appears.  
Show/Change NAT Map List  
my_map  
Map List Name:  
Add Map...  
Show/Change Maps...  
Delete Map...  
Move Map...  
Show/ Change Maps allows you to modify the individual maps within the list.  
Delete Map allows you to delete a map from the list.  
Move Map allows you to change the priority order in which the map is evaluated within the list. See  
“Moving maps” on page 10-12.  
Selecting Show/ Change Maps, Delete Map, or Move Map displays the same pop-up menu.  
Show/Change NAT Map List  
+---Private Address Range---------Type----Public Address Range------------+  
+-------------------------------------------------------------------------+  
| 1.1.1.1  
5.5.5.6  
7.7.7.9  
pat  
8.8.8.8  
--  
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| 7.7.7.7  
static 2.2.2.2  
3.3.3.3  
|
|
|
|
|
|
|
|
|
|
|
|
|
|
+-------------------------------------------------------------------------+  
Scroll to the map you want to modify using the arrow keys and press Return.  
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10-12 Users Reference Guide  
The Change NAT Map screen appears.  
Change NAT Map ("my_map")  
First Private Address:  
Last Private Address:  
7.7.7.7  
7.7.7.9  
Use NAT Public Range...  
Public Range Type is:  
my_second_range  
static  
Public Range Start Address is: 2.2.2.2  
Public Range End Address is:  
3.3.3.3  
CHANGE NAT MAP  
CANCEL  
Make any modications you need and then select CHANGE NAT MAP and press Return. Your changes will  
become effective and you will be returned to the Show/ Change NAT Map List screen.  
Moving maps  
The Move Map screen permits reordering the priority of maps in a map list. If you used Easy Setup for your  
initial conguration, and added subsequent map and server lists, you may need to reorder their priority.  
Show/Change NAT Map List  
+---Private Address Range---------Type----Public Address Range------------+  
+-------------------------------------------------------------------------+  
| 5.5.5.4  
5.5.5.6  
pat  
1.1.1.1  
--  
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| 7.7.7.7  
7.7.7.10  
static 2.2.2.2  
3.3.3.3  
|
|
|
|
|
|
|
|
|
|
|
|
|
|
+-------------------------------------------------------------------------+  
Up/Down Arrow Keys to select, ESC to dismiss, Return/Enter to Edit.  
In the example screen above, you may want to reorder the priority of the maps such that the static map applies  
first and any additional traffic is routed via PAT.  
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Multiple Network Address Translation and IP Setup 10-13  
All operations are done from a single pop-up menu.  
In the Show/ Change Map List screen, select Move Map. A selection mode pop-up menu appears. In this  
mode you scroll to the map you want to move and press Return to select it for moving.  
After pressing Return you are in Move mode. Arrow keys move the selected map up or down. When you  
press Return again the map is put in the new location permanently and the pop-up menu is dismissed. You  
can press Escape at any time in the pop-up menu to abort the move and restore the map list to its original  
ordering.  
Adding server lists  
Server lists, also known as Exports, are handled similarly to map lists. If you want to make a particular server’s  
port accessible (and it isnt accessible through other means, such as a static mapping), you must create a  
Server List.  
Select Add Server List from the Network Address Translation screen.  
The Add NAT Server List screen appears.  
Add NAT Server List  
Server List Name:  
Add Server...  
my_servers  
Select Server List Name and type in a descriptive name. A new menu item, Add Server, appears.  
Select Add Server and press Return. The Add NAT Server screen appears.  
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10-14 Users Reference Guide  
Add NAT Server ("my_servers")  
Service...  
Server Private IP Address:  
Public IP Address:  
0.0.0.0  
0.0.0.0  
ADD NAT SERVER  
CANCEL  
Select Service and press Return. A pop-up menu appears listing a selection of commonly exported  
services.  
Add NAT Server ("my_servers")  
+-Type------Port(s)-------+  
+-------------------------+  
Service...  
| ftp  
21  
23  
25  
69  
70  
79  
|
|
|
|
|
|
|
|
|
|
|
|
| telnet  
| smtp  
Server Private IP Address:  
Public IP Address:  
| tftp  
| gopher  
| finger  
| www-http 80  
| pop2  
| pop3  
| snmp  
109  
110  
161 - 162  
| timbuktu 407  
| pptp  
| irc  
1723  
6665 - 6669 |  
|
| Other...  
+-------------------------+  
CANCEL  
ADD NAT SERVER  
Choose the service you want to export and press Return.  
You can choose a precongured service from the list, or dene your own by selecting Other. If you select  
Other, a screen is displayed that allows you to enter the port number range for your customized service.  
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Multiple Network Address Translation and IP Setup 10-15  
Other Exported Port  
First Port Number (1..65535):  
Last Port Number (1..65535):  
0
0
OK  
CANCEL  
Enter the First and Last Port Number between ports 1 and 65535. Select OK and press Return. You  
will be returned to the Add NAT Server screen.  
Enter the Server Private IP Address of the server whose service you are exporting.  
Since MultiNAT permits the mapping of multiple private IP addresses to multiple public IP addresses, your  
ISP or corporate site's router must be congured such that it knows that your multiple public addresses  
correspond to multiple private addresses on your router.  
If you want to use static mappings to map internal servers to public addresses, your ISP or corporate site's  
router must also be congured for static routes to these public addresses on the Netopia Router.  
Enter the Public IP Address to which you are exporting the service.  
Note: For PAT Map lists and Server lists, if you use the Public Address 0.0.0.0, the list will acquire its  
public IP address from the WAN IP address specied by your WAN IP conguration in the Connection Profile.  
If that is a static IP address, then the PAT map list and Server lists will acquire that address. If it is a  
negotiated IP address, such as may be assigned via DHCP or PPP, the PAT map list and Server lists will  
acquire that address each time it is negotiated.  
Select ADD NAT SERVER and press Return. The server will be added to your server list and you will be  
returned to the Add NAT Server List screen.  
Note: CUSeeMe (or other services that listen on specific ports) through MultiNAT works as it did for regular NAT  
routers. In order to use CUSeeMe through the Netopia R2020 Router, you must export the ports 7648 and  
7649. In MultiNAT, you may use a port range export. Without the export, CUSeeMe will fail to work.  
Modifying server lists  
Once a server list exists, you can select it for modification or deletion.  
Select Show/ Change Server List from the Network Address Translation screen.  
Select the Server List Name you want to modify from the pop-up menu and press Return.  
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10-16 Users Reference Guide  
Network Address Translation  
+-NAT Server List Name-+  
+----------------------+  
A| my_servers  
|
S|  
D|  
|
|..  
|
|
A|  
S|  
D|  
|
|
|
|
|
A|  
S|  
D|  
|
|
|.  
|
|
|
|
|
|
|
|
|
|
+----------------------+  
Up/Down Arrow Keys to select, ESC to dismiss, Return/Enter to Edit.  
The Show/ Change NAT Server List screen appears.  
Show/Change NAT Server List  
Server List Name:  
my_servers  
Add Server...  
Show/Change Server...  
Delete Server...  
Selecting Show/ Change Server or Delete Server displays the same pop-up menu.  
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Multiple Network Address Translation and IP Setup 10-17  
Show/Change NAT Server List  
+-Private Address--Public Address----Port------------+  
+----------------------------------------------------+  
Se| 1.1.1.1  
2.2.2.2  
7.7.7.7  
6.6.6.6  
www-http 80  
ftp 21  
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| 3.3.3.3  
| 5.5.5.5  
timbuktu 407  
Ad|  
|
Sh|  
|
De|  
|
|
|
|
|
|
|
|
+----------------------------------------------------+  
Up/Down Arrow Keys to select, ESC to dismiss, Return/Enter to Edit.  
Select any server from the list and press Return. The Change NAT Server screen appears.  
Change NAT Server ("My Exports")  
Service...  
www-http 80  
1.1.1.1  
Server Private IP Address:  
Public IP Address:  
2.2.2.2  
CHANGE NAT SERVER  
CANCEL  
You can make changes to the server’s service and port or internal or external address.  
Select CHANGE NAT SERVER and press Return. Your changes take effect and you are returned to the  
Show/ Change NAT Server List screen.  
Deleting a server  
To delete a server from the list, select Delete Server from the Show/ Change NAT Server List menu and press  
Return.  
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10-18 Users Reference Guide  
A pop-up menu lists your congured servers. Select the one you want to delete and press Return. A dialog box  
asks you to confirm your choice.  
Show/Change NAT Server List  
+-Internal Address-External Address--Port------------+  
+----------------------------------------------------+  
Se| 1.1.1.1  
2.2.2.2  
www-http 80  
|
| 3.+----------------------------------------------+ |  
| 5.+----------------------------------------------+ |  
Ad| | Are you sure you want to delete this Server? | |  
| |  
Sh| |  
| |  
| |  
| |  
| |  
| |  
CANCEL  
CONTINUE  
De| |  
| +----------------------------------------------+ |  
|
|
|
|
|
|
|
|
|
|
|
|
|
|
+----------------------------------------------------+  
Choose CONTINUE and press Return. The server is deleted from the list.  
Binding Map Lists and Server Lists  
Once you have created your map lists and server lists, you must bind them to a profile, either a Connection  
Profile or the Default Profile. You do this in one of the following screens:  
the IP profile parameters screen (see below) of the Connection Profile configuration menu  
the Default Answer Profile screen (see page 10-20)  
IP profile parameters  
To bind a map list to a Connection Profile, from the Main Menu go to the WAN Configuration screen then the  
Display/ Change Connection Profile screen. From the pop-up menu list of your Connection Profiles, choose the  
one you want to bind your map list to. Select IP Profile Parameters and press Return.  
WAN  
Configuration  
Main  
Menu  
Display/ Change  
Connection Profile  
IP Profile  
Parameters  
The IP Profile Parameters screen appears.  
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Multiple Network Address Translation and IP Setup 10-19  
IP Profile Parameters  
Address Translation Enabled:  
IP Addressing...  
Yes  
Unnumbered  
NAT Map List...  
NAT Server List...  
Easy-PAT List  
Easy-Servers  
Local WAN IP Address:  
0.0.0.0  
Remote IP Address:  
Remote IP Mask:  
127.0.0.2  
255.255.255.255  
Filter Set...  
NetBIOS Filter  
Both  
Remove Filter Set  
Receive RIP:  
Return/Enter to select <among/between> ...  
Configure IP requirements for a remote network connection here.  
Select NAT Map List and press Return. A pop-up menu displays a list of your dened map lists.  
IP Profile Parameters  
+--NAT Map List Name---+  
+----------------------+  
Address Trans| Easy-PAT  
IP Addressing| my_first_map  
| my_second_map  
NAT Map List.| my_map  
NAT Server Li| <<None>>  
|
|s  
|mbered  
|
|sy PAT  
|
|
Local WAN IP |  
Local WAN IP |  
Remote IP Add|  
Remote IP Mas|  
|
|0.0.0  
|0.0.0  
|7.0.0.2  
|5.255.255.255  
|
Filter Set...|  
Remove Filter|  
|
|tBIOS Filter  
|
|
Receive RIP: |  
|
|th  
|
+----------------------+  
Up/Down Arrow Keys to select, ESC to dismiss, Return/Enter to Edit.  
Select the map list you want to bind to this Connection Profile and press Return. The map list you selected  
will now be bound to this Connection Profile.  
Select NAT Server List and press Return. A pop-up menu displays a list of your dened server lists.  
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10-20 Users Reference Guide  
IP Profile Parameters  
+-NAT Server List Name-+  
+----------------------+  
Address Trans| my_server_list  
IP Addressing| my_servers  
| <<None>>  
|s  
|mbered  
|
NAT Map List.|  
|sy PAT  
NAT Server Li|  
|
|
|
Local WAN IP |  
Local WAN IP |  
Remote IP Add|  
Remote IP Mas|  
|
|0.0.0  
|0.0.0  
|7.0.0.2  
|5.255.255.255  
|
Filter Set...|  
Remove Filter|  
|
|tBIOS Filter  
|
|
Receive RIP: |  
|
|th  
|
+----------------------+  
Up/Down Arrow Keys to select, ESC to dismiss, Return/Enter to Edit.  
Select the server list you want to bind to this Connection Profile and press Return. The server list you  
selected will now be bound to this Connection Profile.  
Note: There is no interdependency between NAT and IP Addressing. Also, the Local WAN IP Address and Mask  
eldsvisibility are dependent only on the IP Addressing type.  
Default Answer Profile  
When using the default answer prole for dial-in connections, the procedure is similar to binding map lists and  
server lists to a Connection Profile.  
From the Main Menu go to the WAN Configuration screen, then the WAN (Wide Area Network) Setup screen.  
Select Default Answer Profile and press Return.  
WAN  
Configuration  
Main  
Menu  
Default Answer  
Profile  
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Multiple Network Address Translation and IP Setup 10-21  
The Default Answer Profile screen appears.  
Default Answer Profile  
Must Match a Defined Profile:  
No  
IP Enabled:  
IP Parameters...  
Yes  
IPX Enabled:  
No  
Data Compression...  
Max. Receive Packet Size:  
Standard LZS  
1500  
Idle Timeout:  
300  
Return/Enter accepts * Tab toggles * ESC cancels.  
Configure values which may be used when receiving a call in this screen.  
If Must Match a Dened Profile is set to Yes, then the NAT attributes of the Connection Profile take  
precedence. If you toggle Must Match a Dened Profile to No, IP-related menu options become visible.  
Select IP Parameters and press Return. The IP Parameters (Default Answer Profile) screen appears.  
IP Parameters (Default Answer Profile)  
Filter Set (Firewall)...  
Remove Filter Set  
Address Translation Enabled:  
Interface IP Address:  
Yes  
0.0.0.0  
NAT Map List...  
NAT Server List...  
Receive RIP:  
Transmit RIP:  
Both  
Off  
Return/Enter to select a Firewall Filter Set for incoming calls.  
Configure IP values to use when no matching Profile can be found.  
You can then bind NAT Map Lists and NAT Server Lists in the same fashion as described in the section “IP  
profile parameters” on page 10-18.  
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10-22 Users Reference Guide  
NAT Associations  
Configuration of map and server lists alone is not sufcient to enable NAT for a WAN connection because map  
and server lists must be linked to a prole that controls the WAN interface. This can be a Connection Profile, a  
WAN Ethernet interface, a default prole, or a default answer prole. Once you have congured your map and  
server lists, you may want to reassign them to different interface-controlling profiles, for example, Connection  
Profiles. To permit easy access to this IP Setup functionality, you can use the NAT Associations screen.  
You access the NAT Associations screen from the Network Address Translation screen.  
System  
Configuration  
Main  
Menu  
Network  
Protocols Setup  
IP  
Setup  
NAT  
Associations  
Select NAT Associations and press Return. The NAT Associations screen appears.  
NAT Associations  
Profile/Interface Name-------------Nat?-Map List Name-----Server List Name  
Default Answer Profile  
WAN Ethernet Port  
Easy Setup Profile  
Profile 01  
On my_first_map  
On my_first_map  
On Easy-PAT  
my_servers  
my_server_list  
my_servers  
my_servers  
my_server_list  
<<None>>  
On my_second_map  
On my_first_map  
On <<None>>  
Profile 02  
Profile 03  
Profile 04  
On <<None>>  
<<None>>  
You can toggle NAT? On or Off for each Prole/ Interface name. You do this by navigating to the NAT? eld  
associated with each prole using the arrow keys. Toggle NAT on or off by using the Tab key.  
You can reassign any of your map lists or server lists to any of the Prole/ Interfaces. You do this by  
navigating to the Map List Name or Server List Name eld associated with each prole using the arrow  
keys. Select the item by pressing Return to display a pop-up menu of all of your configured lists.  
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Multiple Network Address Translation and IP Setup 10-23  
NAT Associations  
+NAT Map List Name-+  
Profile/Interface Name-------------Nat+------------------+Server List Name  
Easy Setup Profile  
Profile 01  
On | Easy-PAT List  
|my_servers  
On | my_first_map  
|my_servers  
Profile 02  
On | my_second_map  
|my_server_list  
Profile 03  
Profile 04  
On | my_map  
|<<None>>  
On | <<None>>  
|<<None>>  
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Default Answer Profile  
On +------------------+my_servers  
Up/Down Arrow Keys to select, ESC to dismiss, Return/Enter to Edit.  
Select the list name you want to assign and press Return again. Your selection will then be associated with  
the corresponding profile or interface.  
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10-24 Users Reference Guide  
MultiNAT Configuration Example  
To help you understand a typical MultiNAT conguration, this section describes an example of the type of  
conguration you may want to implement on your site. The values shown are for example purposes only. Make  
your own appropriate substitutions.  
A typical service from an ISP might include five user addresses. Without PAT, you might be able to attach only  
five IP hosts. Using simple 1-to-many PAT you can connect more than ve devices, but use only one of your  
addresses. Using multiNAT you can make full use of the address range. The example assumes the following  
range of addresses offered by a typical ISP:  
Local WAN IP address:  
Local WAN subnet mask:  
Remote IP address:  
Default gateway:  
173.166.100.34  
255.255.255.252  
173.166.100.33  
173.166.100.33  
Public IP addresses assigned by the ISP are 206.1.1.1 through 206.1.1.6 (255.255.255.248 subnet mask).  
Your internal devices have IP addresses of 192.168.1.1 through 192.168.1.254 (255.255.255.0 subnet  
mask).  
Netopia router's address is:  
Web server's address is:  
Mail server's address is:  
FTP server's address is:  
192.168.1.1  
192.168.1.2  
192.168.1.3  
192.168.1.4  
In this example you will statically map the rst ve public IP addresses (206.1.1.1 - 206.1.1.5) to the rst ve  
corresponding private IP addresses (192.168.1.1 - 192.168.1.5). You will use these 1-to-1 mapped addresses  
to give your servers “realaddresses. You will then map 206.1.1.6 to the remaining private IP addresses  
(192.168.1.6 - 192.168.1.254) using PAT.  
Note: The public side needs a static route indicating that to get to 206.1.1.1 - 206.1.1.5, it is necessary to go  
through 173.166.100.34.  
The conguration process is as follows:  
From the Main Menu go to the Easy Setup and then the Connection Profile screen.  
Easy  
Setup  
Main  
Menu  
Connection  
Profile  
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Multiple Network Address Translation and IP Setup 10-25  
Enter your ISP-supplied values as shown below.  
Connection Profile 1: Easy Setup Profile  
Connection Profile Name:  
Easy Setup Profile  
Address Translation Enabled:  
IP Addressing...  
Yes  
Numbered  
Local WAN IP Address:  
Local WAN IP Mask:  
173.166.100.34  
255.255.255.252  
PREVIOUS SCREEN  
NEXT SCREEN  
Enter a subnet mask in decimal and dot form (xxx.xxx.xxx.xxx).  
Enter basic information about your WAN connection with this screen.  
Select NEXT SCREEN and press Return.  
Your IP values are shown here.  
IP Easy Setup  
Ethernet IP Address:  
Ethernet Subnet Mask:  
192.168.1.1  
255.255.255.0  
Domain Name:  
Primary Domain Name Server:  
Secondary Domain Name Server:  
ISP.net  
173.166.101.1  
173.166.102.1  
Default IP Gateway:  
IP Address Serving:  
173.166.100.33  
On  
Number of Client IP Addresses:  
1st Client Address:  
248  
192.168.1.6  
PREVIOUS SCREEN  
NEXT SCREEN  
Set up the basic IP & IPX attributes of your Netopia in this screen.  
Then navigate to the Network Address Translation (NAT) screen.  
System  
Configuration  
Main  
Menu  
Network  
Protocols Setup  
IP  
Setup  
Network Address  
Translation (NAT)  
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10-26 Users Reference Guide  
Select Show/ Change Public Range, then Easy-PAT Range, and press Return. Enter the value your ISP assigned  
for your public address (206.1.1.6, in this example). Toggle Type to pat. Your public address is then mapped to  
the remaining private IP addresses using PAT. (If you were not using the Easy-PAT Range and Easy-PAT List that  
is created by default by using Easy Setup, you would have to dene a public range and Map List. For the  
purpose of this example you can just alter this range and list.)  
Change NAT Public Range  
Range Name:  
Type...  
Easy-PAT Range  
pat  
Public Address:  
206.1.1.6  
First Public Port:  
Last Public Port:  
49152  
65535  
CHANGE NAT PUBLIC RANGE  
CANCEL  
Select CHANGE NAT PUBLIC RANGE and press Return. This returns you to the Network Address Translation  
screen.  
Select Add Public Range and press Return. Type a name for this static range, as shown below. Enter the rst  
and last public addresses your ISP assigned in their respective fields as shown. The rst ve public IP  
addresses (206.1.1.1 - 206.1.1.5, in this example) are statically mapped to the rst ve corresponding private  
IP addresses (192.168.1.1 - 192.168.1.5).  
Add NAT Public Range  
Range Name:  
Static Range  
static  
Type...  
First Public Address:  
Last Public Address:  
206.1.1.1  
206.1.1.5  
ADD NAT PUBLIC RANGE  
CANCEL  
Return/Enter to commit changes.  
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Multiple Network Address Translation and IP Setup 10-27  
Select ADD NAT PUBLIC RANGE and press Return. You are returned to the Network Address Translation  
screen.  
Next, select Show/ Change Map List and choose Easy-PAT List. Select Add Map. The Add NAT Map screen  
appears. (Now the name Easy-PAT List is a misnomer since it has a static map included in its list.) Enter in  
192.168.1.1 for the First Private Address and 192.168.1.5 for the Last Private Address.  
Add NAT Map ("Easy-PAT List")  
First Private Address:  
Last Private Address:  
192.168.1.1  
192.168.1.5  
Use NAT Public Range...  
ADD NAT MAP  
CANCEL  
Select Use NAT Public Range and from the pop-up menu choose Static Range. Select ADD NAT MAP and  
press Return.  
This will statically map the rst ve public IP addresses to the rst ve corresponding private IP addresses and  
will map 206.1.1.6 to the remaining private IP addresses using PAT.  
Notes on the example  
The Easy-Map List and the Easy-PAT List are attached to any new Connection Profile by default. If you want to  
use this NAT conguration on a previously dened Connection Profile then you need to bind the Map List to the  
profile. You do this through either the NAT Associations screen or the proles configuration screens.  
The PAT part of this example setup will allow any user on the Netopia Router's LAN with an IP address in the  
range of 192.168.1.6 through 192.168.1.254 to initiate trafc flow to the outside world (for example, the  
Internet). No one on the Internet would be able to initiate a conversation with them.  
The Static Remapping part of this example will allow any of the machines in the range of addresses from  
192.168.1.1 through 192.168.1.5 to communicate with the outside world as if they were at the addresses  
206.1.1.1 through 206.1.1.5, respectively. It also allows any machine on the Internet to access any service  
(port) on any of these ve machines.  
You may decide this poses a security risk. You may decide that anyone can have complete access to your FTP  
server, but not to your router, and only limited access to the desired services (ports) on the Web and Mail  
servers.  
To make these changes, rst limit the range of remapped addresses on the Static Map and then edit the  
default Server List called Easy-Servers.  
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10-28 Users Reference Guide  
First, navigate to the Show/ Change Map List screen, select Easy-PAT List and then Show/ Change Maps.  
Choose the Static Map you created and change the First Private Address from 192.168.1.1 to  
192.168.1.4. Now the router, Web, and Mail serversIP addresses are no longer included in the range of  
static remappings and are therefore no longer accessible to the outside world. Users on the Internet will  
not be able to telnet, web, SNMP or ping to them. It is best also to navigate to the public range screen and  
change the Static Range to go from 206.1.1.5.  
Next, navigate to Show/ Change Server List and select Easy-Servers and then Add Server. You should  
export both the Web (www-http) and Mail (smtp) ports to one of the now free public addresses. Select  
Service... and from the resulting pop-up menu select www-http. In the resulting screen enter your Web  
server's address, 192.168.1.2 and the public address, for example, 206.1.1.2 and then select ADD NAT  
SERVER. Now return to Add Server, choose the smtp port and enter 192.168.1.3, your Mail server's IP  
address for the Server Private IP Address. You can decide if you want to present both your Web and Mail  
services as being on the same public address, 206.1.1.2, or if you prefer to have your Mail server appear  
to be at a different IP address, 206.1.1.3. For the sake of this example, alias both services to 206.1.1.2.  
Now, as before, the PAT conguration will allow any user on the Netopia Router's LAN with an IP address in the  
range of 192.168.1.6 through 192.168.1.254 to initiate trafc flow to the Internet. Someone at the FTP server  
can access the Internet and the Internet can access all services of the FTP machine as if it were at 206.1.1.5.  
The router cannot directly communicate with the outside world. The only communication between the Web  
server and the Internet is through port 80, the web port, as if the server were located on a machine at IP  
address 206.1.1.2. Similarly, the only communication with the Mail server is through port 25, the SMTP port,  
as if it were located at IP address 206.1.1.2  
Firmware upgrades and NAT  
If you are upgrading from an earlier firmware version, your previous NAT conguration will continue to work as  
you have congured it.  
A NAT map list, and possibly a server list, will be created for each enabled prole that has NAT enabled. For  
each prole with a unique local WAN IP address, a single outside PAT public range will be created whose  
address is the profiles local WAN IP address. A map list will be created with as many maps as there are  
enabled subnets on the ethernet. Each of these maps will bind each subnet to the outside public range.  
Likewise, if exports exist, a server list will be created for each NAT-enabled Connection Profile with a unique  
local WAN IP address that maps the interior server address and port to the local WAN IP address of the prole.  
Both the map list and server list that applies to the particular prole will be bound to that profile.  
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Multiple Network Address Translation and IP Setup 10-29  
IP subnets  
The IP Subnets screen allows you to configure up to eight Ethernet IP subnets, one “primarysubnet and up to  
seven secondary subnets, by entering IP address/ subnet mask pairs:  
IP Subnets  
IP Address  
----------------  
#1: 192.128.117.162  
Subnet Mask  
---------------  
255.255.255.0  
#2: 0.0.0.0  
0.0.0.0  
#3:  
#4:  
#5:  
#6:  
#7:  
#8:  
Note: You need not use this screen if you have only a single Ethernet IP subnet. In that case, you can continue  
to enter or edit the IP address and subnet mask for the single subnet on the IP Setup screen.  
This screen displays up to eight rows of two editable columns, preceded by a row number between one and  
eight. If you have eight subnets congured, there will be eight rows on this screen. Otherwise, there will be one  
more row than the number of congured subnets. The last row will have the value 0.0.0.0 in both the IP  
address and subnet mask elds to indicate that you can edit the values in this row to configure an additional  
subnet. All eight row labels are always visible, regardless of the number of subnets congured.  
To add an IP subnet, enter the Netopia R2020s IP address on the subnet in the IP Address eld in a  
particular row and the subnet mask for the subnet in the Subnet Mask eld in that row.  
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10-30 Users Reference Guide  
For example:  
IP Subnets  
IP Address  
Subnet Mask  
---------------  
255.255.255.0  
----------------  
#1: 192.128.117.162  
#2: 192.128.152.162  
255.255.0.0  
0.0.0.0  
#3: 0.0.0.0  
#4:  
#5:  
#6:  
#7:  
#8:  
To delete a congured subnet, set both the IP address and subnet mask values to 0.0.0.0, either explicitly  
or by clearing each eld and pressing Return or Enter to commit the change. When a congured subnet is  
deleted, the values in subsequent rows adjust up to ll the vacant elds.  
Note that the subnets congured on this screen are tied to the address serving pools configured on the IP  
Address Pools screen, and that changes on this screen may affect the IP Address Pools screen. In particular,  
deleting a subnet congured on this screen will delete the corresponding address serving pool, if any, on the IP  
Address Pools screen.  
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Multiple Network Address Translation and IP Setup 10-31  
If you have congured multiple Ethernet IP subnets, the IP Setup screen changes slightly:  
IP Setup  
Subnet Configuration...  
Default IP Gateway:  
192.128.117.163  
Primary Domain Name Server:  
Secondary Domain Name Server:  
Domain Name:  
0.0.0.0  
0.0.0.0  
Receive RIP:  
Transmit RIP:  
Static Routes...  
Both  
v2 (multicast)  
Address Serving Setup...  
Exported Services...  
Filter Sets...  
The IP address and Subnet mask items are hidden, and the “Dene Additional Subnets...” item becomes  
“Subnet Configuration...”. If you select Subnet Configuration, you will return to the IP Subnets screen that  
allows you to dene IP addresses and masks for additional Ethernet IP subnets.  
Select Static Routes to manually configure IP routes. See the following section.  
Static routes  
Static routes are IP routes that are maintained manually. Each static route acts as a pointer that tells the  
Netopia R2020 how to reach a particular network. However, static routes are used only if they appear in the IP  
routing table, which contains all of the routes used by the Netopia R2020 (see “IP routing table” on page 13-8).  
Static routes are helpful in situations where a route to a network must be used and other means of nding the  
route are unavailable. For example, static routes are useful when you cannot rely on RIP.  
To go to the Static Routes screen, select the Static Routes item in the IP Setup screen.  
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10-32 Users Reference Guide  
Static Routes  
Display/Change Static Route...  
Add Static Route...  
Delete Static Route...  
Configure/View/Delete Static Routes from this and the following Screens.  
Viewing static routes  
To display a view-only table of static routes, select Display/ Change Static Route in the Static Routes screen.  
+-Dest. Network---Subnet Mask-----Next Gateway----Priority-Enabled-+  
+------------------------------------------------------------------+  
| 0.0.0.0  
0.0.0.0  
127.0.0.2  
Low  
Yes  
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
+------------------------------------------------------------------+  
Select a Static Route to modify.  
The table has the following columns:  
Dest. Network: The network IP address of the destination network.  
Subnet Mask: The subnet mask associated with the destination network.  
Next Gateway: The IP address of the router that will be used to reach the destination network.  
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Multiple Network Address Translation and IP Setup 10-33  
Priority: An indication whether the Netopia R2020 will use the static route when it conflicts with information  
received from RIP packets.  
Enabled: An indication whether the static route should be installed in the IP routing table.  
Adding a static route  
To add a new static route, select Add Static Route in the Static Routes screen and go to the Add Static Route  
screen.  
Add Static Route  
Static Route Enabled:  
Yes  
Destination Network IP Address:  
0.0.0.0  
Destination Network Subnet Mask: 0.0.0.0  
Next Gateway IP Address:  
Route Priority...  
0.0.0.0  
High  
No  
Advertise Route Via RIP:  
ADD STATIC ROUTE NOW  
CANCEL  
Configure a new Static Route in this Screen.  
To install the static route in the IP routing table, select Static Route Enabled and toggle it to Yes. To  
remove the static route from the IP routing table, select Static Route Enabled and toggle it to No.  
Be sure to read the rules on the installation of static routes in the IP routing table. See “Rules of static  
route installation” on page 10-34.  
Select Destination Network IP Address and enter the network IP address of the destination network.  
Select Destination Network Subnet Mask and enter the subnet mask used by the destination network.  
Select Next Gateway IP Address and enter the IP address for the router that the Netopia R2020 will use to  
reach the destination network. This router does not necessarily have to be part of the destination network,  
but it must at least know where to forward packets destined for that network.  
Select Route Priority and choose High or Low. High means that the static route takes precedence over RIP  
information; Low means that the RIP information takes precedence over the static route.  
If the static route conflicts with a connection profile, the connection profile will always take precedence.  
To make sure that the static route is known only to the Netopia R2020, select Advertise Route Via RIP  
and toggle it to No. To allow other RIP-capable routers to know about the static route, select Advertise  
Route Via RIP and toggle it to Yes. When Advertise Route Via RIP is toggled to Yes, a new item called RIP  
Metric appears below Advertise Route Via RIP.  
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10-34 Users Reference Guide  
With RIP Metric you set the number of routers, from 1 to 15, between the sending router and the  
destination router. The maximum number of routers on a packet’s route is 15. Setting RIP Metric to 1  
means that a route can involve 15 routers, while setting it to 15 means a route can only involve one router.  
Select ADD STATIC ROUTE NOW to save the new static route, or select CANCEL to discard it and return to  
the Static Routes screen.  
Up to 16 static routes can be created, but one is always reserved for the default gateway, which is  
congured using either Easy Setup or the IP Setup screen in System Configuration.  
Modifying a static route  
To modify a static route, select Display/ Change Static Route in the Static Routes screen to display a table of  
static routes.  
Select a static route from the table and go to the Change Static Route screen. The parameters in this screen  
are the same as the ones in the Add Static Route screen (see Adding a static route” on page 10-33).  
Deleting a static route  
To delete a static route, select Delete Static Route in the Static Routes screen to display a table of static  
routes. Select a static route from the table and press Return to delete it. To exit the table without deleting the  
selected static route, press the Escape key.  
Rules of static route installation  
The Netopia R2020 applies certain rules before installing enabled static routes in the IP routing table. An  
enabled static route will not be installed in the IP routing table if any of the following conditions are true:  
The static route’s Next Gateway IP Address matches the IP address used by a connection profile or the  
Netopia R2020s Ethernet port.  
The static route’s Next Gateway IP Address matches an IP address in the range of IP addresses being  
distributed by MacIP or DHCP.  
The static route’s Next Gateway IP Address is determined to be unreachable by the Netopia R2020.  
The static route’s route information conflicts with a connection profile’s route information.  
The connection prole associated with the static route is set for dial-in connections only, and there is no  
incoming call connected to that connection prole.  
The connection prole associated with the static route has a disabled dial-on-demand setting, and there is  
no current connection using that connection prole.  
A static route is already installed in the IP routing table will be removed if any of the conditions listed above  
become true for that static route. However, an enabled static route is automatically reinstalled once the  
conditions listed above are no longer true for that static route.  
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Multiple Network Address Translation and IP Setup 10-35  
IP address serving  
• Serve DHCP Clients  
System  
Configuration  
Main  
Menu  
IP Address  
Serving  
• Serve BootP Clients  
• Serve Dynamic WAN Clients  
• Serve Mac IP/ KIP Clients  
In addition to being a router, the Netopia R2020 is also an IP address server. There are four protocols it can  
use to distribute IP addresses.  
The rst, called Dynamic Host Configuration Protocol (DHCP), is widely supported on PC networks, as  
well as Apple Macintosh computers using Open Transport and computers using the UNIX operating system.  
Addresses assigned via DHCP are “leased” or allocated for a short period of time; if a lease is not  
renewed, the address becomes available for use by another computer. DHCP also allows most of the IP  
parameters for a computer to be congured by the DHCP server, simplifying setup of each machine.  
The second, called BOOTP (also known as Bootstrap Protocol), is the predecessor to DHCP and allows  
older IP hosts to obtain most of the information that a DHCP client would obtain. However, in contrast,  
BOOTP address assignments are “permanent” since there is no lease renewal mechanism in BOOTP.  
The third protocol, called Dynamic WAN, is part of the PPP/ MP suite of wide area protocols used for WAN  
connections. It allows remote terminal adapters and NAT-enabled routers to be assigned a temporary IP  
address for the duration of their connection.  
The fourth protocol, called MacIP, is used only for computers on AppleTalk networks. MacIP provides a  
protocol translation (or gateway) function between IP and AppleTalk as well as an IP address assignment  
mechanism. Like DHCP, MacIP address assignments are normally temporary, although you may also use  
static IP addresses with MacIP.  
Since no two hosts can use the same IP address at the same time, make sure that the addresses distributed  
by the Netopia R2020, and those that are manually configured are not the same. Each method of distribution  
must have its own exclusive range of addresses to draw from.  
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10-36 Users Reference Guide  
To go to the IP Address Serving screen, select IP Address Serving in the System Configuration screen and  
press Return.  
IP Address Serving  
Number of Client IP Addresses:  
1st Client Address:  
Client Default Gateway...  
5
192.168.6.138  
192.168.6.137  
Serve DHCP Clients:  
DHCP NetBios Options...  
Yes  
Serve BOOTP Clients:  
Yes  
Yes  
Yes  
Serve Dynamic WAN Clients  
Serve MacIP/KIP Clients:  
MacIP/KIP Static Options...  
Enter the maximum number of dynamic IP clients to support.  
Configure Address Serving (DHCP, BOOTP, etc.) here.  
Follow these steps to congure IP Address Serving:  
If you enabled IP Address Serving either by using SmartStart or in Easy Setup, DHCP, BootP clients,  
Dynamic WAN clients, and MacIP/ KIP clients (if you have the AppleTalk kit installed) are automatically  
enabled.  
Select Number of Client IP Addresses and enter the total number of contiguous IP addresses that the  
Netopia R2020 will distribute to the client machines on your local area network.  
In the screen example shown above, ve Client IP addresses have been allocated.  
Select 1st Client Address and enter the rst client IP address that you will allocate to your rst client  
machine. For instance, on your local area network you may rst want to gure out what machines are going  
to be allocated specific static IP addresses so that you can determine the pool of IP addresses that you will  
be serving addresses from via DHCP, BOOTP, Dynamic WAN, and/ or MacIP.  
Example: Your ISP has given your Netopia R2020 the IP address 192.168.6.137, with a subnet mask of  
255.255.255.248. The subnet mask allocated will give you six IP addresses to use when connecting to the  
ISP over the Internet (for more information on understanding IP addressing refer to Appendix C,  
Understanding IP Addressing.”). Your address range will be from .137-.143. In this example you would  
enter 192.168.6.138 as the 1st client address, as the router itself must have an IP address.  
To enable DHCP, select Serve DHCP Clients and toggle it to Yes. DHCP serving is automatic when IP  
Address Serving is enabled.  
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Multiple Network Address Translation and IP Setup 10-37  
DHCP NetBIOS Options  
If your network uses NetBIOS, you can enable the Netopia R2020 to use DHCP to distribute NetBIOS  
information.  
NetBIOS stands for Network Basic Input/ Output System. It is a layer of software originally developed by IBM  
and Sytek to link a network operating system with specific hardware. NetBIOS has been adopted as an industry  
standard. It offers LAN applications, a variety of “hooks” to carry out inter-application communications and data  
transfer. Essentially, NetBIOS is a way for application programs to talk to the network. To run an application that  
works with NetBIOS, a non-IBM network operating system or network interface card must offer a NetBIOS  
emulator. Many vendors either provide a version of NetBIOS to interface with their hardware or emulate its  
transport layer communications services in their network products. A NetBIOS emulator is a program provided  
by NetWare clients that allow workstations to run applications that support IBM’s NetBIOS calls.  
Select Serve NetBIOS Options and press Return. The DHCP NetBIOS Options screen appears.  
DHCP NetBios Options  
Serve NetBios Type:  
NetBios Type...  
Yes  
Type B  
Serve NetBios Scope:  
NetBios Scope:  
No  
Serve NetBios Name Server:  
NetBios Name Server IP Addr:  
No  
0.0.0.0  
Configure DHCP-served NetBIOS options here.  
To serve DHCP clients with the type of NetBIOS used on your network, select Serve NetBIOS Type and  
toggle it to Yes.  
From the NetBIOS Type pop-up menu, select the type of NetBIOS used on your network.  
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DHCP NetBios Options  
+--------+  
Serve NetBios Type:  
+--------+  
| Type B |  
| Type P |  
| Type M |  
| Type H |  
+--------+  
No  
NetBios Type...  
Serve NetBios Scope:  
NetBios Scope:  
Serve NetBios Name Server:  
NetBios Name Server IP Addr:  
0.0.0.0  
To serve DHCP clients with the NetBIOS scope, select Serve NetBIOS Scope and toggle it to Yes.  
Select NetBIOS Scope and enter the scope.  
To serve DHCP clients with the IP address of a NetBIOS name server, select Serve NetBIOS Name Server  
and toggle it to Yes.  
Select NetBIOS Name Server IP Address and enter the IP address for the NetBIOS name server.  
You are now nished setting up DHCP NetBIOS Options. To return to the IP Address Serving screen press  
the Escape key once.  
To enable BootP’s address serving capability, select Serve BOOTP Clients and toggle to Yes.  
Note: Addresses assigned through BOOTP are permanently allocated from the IP Address Serving pool  
until you release them.  
To view all of the IP addresses currently being served by the Netopia R2020, from the Statistics & Logs menu  
select Served IP Addresses.  
Statistics  
& Logs  
Main  
Menu  
Served IP  
Addresses  
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Multiple Network Address Translation and IP Setup 10-39  
The Served IP Addresses screen appears.  
Served IP Addresses  
-IP Address-------Type----Expires--Client Identifier--------------------------  
----------------------------------SCROLL UP-----------------------------------  
192.168.1.100  
192.168.1.101  
192.168.1.102  
192.168.1.103  
192.168.1.104  
192.168.1.105  
192.168.1.106  
192.168.1.107  
192.168.1.108  
192.168.1.109  
192.168.1.110  
192.168.1.111  
192.168.1.112  
192.168.1.113  
DHCP  
00:59  
EN: 08-00-07-16-0c-85  
EN: 00-00-c5-4a-1f-ea  
BOOTP 00:44  
---------------------------------SCROLL DOWN----------------------------------  
Lease Management...  
EN = Ethernet Address; AT = AppleTalk Address; CP = Profile Name; HX = hex  
To release these addresses, select Lease Management.  
IP Address Lease Management  
Reset All Leases  
Release BootP Leases  
Reclaim Declined Addresses  
Hit RETURN/ENTER, you will return to the previous screen.  
Select Release BootP Leases and press Return.  
For more lease management information see “Served IP Addresses” on page 13-10.  
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10-40 Users Reference Guide  
DHCP Relay Agent  
The R2020 offers DHCP Relay Agent functionality, as dened in RFC1542. A DHCP relay agent is a computer  
system or a router that is configured to forward DHCP requests from clients on the LAN to a remote DHCP  
server, and to pass the replies back to the requesting client systems.  
When a DHCP client starts up, it has no IP address, nor does it know the IP address of a DHCP server.  
Therefore, it uses an IP broadcast to communicate with one or more DHCP servers. These broadcasts are  
normally limited to the network segment on which the client is located, and do not pass through routers such as  
the Netopia Router. If the Netopia Router is configured to act as a DHCP server, it will assign the client an  
address from an address pool congured locally in the Netopia Router and respond to the client's request  
itself.  
However, if the Netopia Router is configured to act as a DHCP relay agent, it does not satisfy the DHCP request  
itself, but instead forwards the request to one or more remote DHCP servers. These servers process the  
request, assign an address from an address pool congured on the remote server, and forward the response  
back to the Netopia Router for delivery back to the client. The agent then sends the response to the client on  
behalf of the DHCP server. This process is transparent to the client, which doesn't know that it is  
communicating through an intermediary rather than directly to a local server. Using DHCP relay, it is possible to  
centralize the configuration information for the host computers at many remote sites at single location, easing  
the burden of administering configuration management for remote sites.  
To congure the Netopia Router to act as a DHCP relay agent, from the Main Menu navigate to the System  
Configuration menu.  
System  
Configuration  
Main  
Menu  
IP Address  
Serving  
Select IP Address Serving and press Return. The IP Address Serving screen appears.  
IP Address Serving  
+------------------+  
+------------------+  
IP Address Serving Mode...  
| Disabled  
|
|
| DHCP Server  
Number of Client IP Addresses: | DHCP Relay Agent |  
1st Client Address:  
+------------------+  
192.168.1.1  
Client Default Gateway...  
Serve DHCP Clients:  
Yes  
Yes  
DHCP NetBIOS Options...  
Serve BOOTP Clients:  
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Multiple Network Address Translation and IP Setup 10-41  
Select IP Address Serving Mode. The pop-up menu offers the choices of Disabled, DHCP Server (the default),  
and DHCP Relay Agent.  
If you select DHCP Relay Agent and press Return, the screen changes as shown below.  
IP Address Serving  
IP Address Serving Mode...  
DHCP Relay Agent  
Relay Server #1:  
Relay Server #2:  
Relay Server #3:  
10.1.1.1  
20.1.1.1  
30.1.1.1  
Configure Address Serving (DHCP, BOOTP, etc.) here.  
Now you can enter the IP address(es) of your remote DHCP server(s), such as might be located in your  
company’s corporate headquarters. Each time you enter an IP address and press Return, an additional field  
appears. You can enter up to four DHCP server addresses.  
In the example above, DHCP requests from clients on the LAN will be relayed to the DHCP servers at IP  
addresses 10.1.1.1, 20.1.1.1, and 30.1.1.1.  
MacIP (Kip Forwarding) Options  
When hosts using AppleTalk (typically those using LocalTalk) are not directly connected to an IP network (usually  
an Ethernet), they must use a MacIP (AppleTalk-IP) gateway.  
The optional Netopia AppleTalk feature enhancement kit provides for this service. A MacIP gateway converts  
network traffic into the correct format for AppleTalk or IP, depending on the traffic’s destination. The MacIP  
gateway can also distribute IP addresses to AppleTalk computers on the network.  
Note: Macintosh computers that have LocalTalk or EtherTalk selected in the MacTCP control panel, or  
AppleTalk (MacIP)” selected in the TCP/ IP control panel, must use the MacIP gateway to communicate with the  
Internet or any other IP network. Users should point their MacTCP or TCP/ IP control panel to look in the  
LocalTalk zone for the MacIP server. Macintosh computers that have Ethernet selected in the MacTCP or TCP/ IP  
control panel can do their own AppleTalk-IP conversions.  
Setting up MacIP involves choosing MacIP dynamic address serving and then conguring that type. KIP  
forwarding is simply a method for distributing IP addresses to AppleTalk clients.  
To go to the MacIP Setup screen, select MacIP/ KIP Clients in the IP Address Serving screen from the System  
Configuration menu.  
Select Serve Mac IP/ KIP Clients and toggle to Yes, to enable MacIP/ KIP address serving capability. This  
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10-42 Users Reference Guide  
option is automatically enabled if the AppleTalk kit is installed and IP Address Serving is enabled.  
Select MacIP/ KIP Static Options and press Return. The MacIP (KIP) Forwarding Setup screen tells the  
Netopia R2020 how many static addresses to allocate for MacIP/ KIP clients. The addresses must fall  
within the address pool from the previous screen. You will need to enter the number of static MacIP  
addresses to reserve in this screen.  
Note that the address pool IP range will also be listed for your referral in this screen.  
MacIP (KIP) Forwarding Setup  
This screen tells the Netopia how many static addresses to allocate for  
MacIP/KIP clients. The addresses must fall within one of the address pools  
from the previous screen.  
Number of Static Addresses:  
First Static Client Address:  
0
0.0.0.0  
Enter the number of static MacIP addresses to reserve here.  
Reserve static MacIP addresses for KIP Forwarding here.  
You have finished your IP Setup.  
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IPX Setup 11-1  
Chapter 11  
IPX Setup  
Internetwork Packet Exchange (IPX) is the network protocol used by Novell NetWare networks. This chapter  
shows you how to congure the Netopia R2020 for routing data using IPX. You also learn how to congure the  
This section covers the following topics:  
“IPX Features” on page 11-1  
“IPX Denitions on page 11-1  
“IPX routing tables” on page 11-7  
IPX Features  
The Netopia R2020 supports the following IPX features:  
IPX RIP and SAP  
NetBIOS broadcast packet forwarding (IPX type 20)  
IPX packet ltering definable by source and destination IPX address and socket number, for added security  
IPX SAP ltering to aid in optimizing WAN bandwidth  
Dial-on-demand features:  
Spoong of IPX keep-alive, SPX, and server serialization packets  
Configurable RIP/ SAP timers on connection profiles  
IPX Definitions  
This section defines IPX-related protocols such as RIP, SAP and NetBIOS, in addition to other related terms. See  
the next section for setup instructions.  
Internetwork Packet Exchange (IPX)  
IPX is a datagram, connectionless protocol that Novell adapted from Xerox Network Systems (XNS) Internet  
Datagram Protocol (IDP). IPX is dynamically routed, and the routing architecture works by “learning” network  
addressing automatically.  
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11-2 Users Reference Guide  
IPX address  
An IPX address consists of a network number, a node number, and a socket number. An IPX network number is  
composed of eight hexadecimal digits. The network number must be the same for all nodes on a particular  
physical network segment. The node number is composed of twelve hexadecimal digits and is usually the  
hardware address of the interface card. The node number must be unique inside the particular IPX network.  
Socket numbers correspond to the particular service being accessed.  
Socket  
A socket in IPX is the equivalent of a port in TCP/ IP. Sockets route packets to different processes within a  
single node. Novell has reserved several sockets for use in the NetWare environment:  
Field Value  
Packet Type  
Description  
00h  
Unknown Packet Type  
Used for all packets not clas-  
sied by any other type  
01h  
04h  
05h  
11h  
14h  
Routing Information Packet  
Service Advertising Packet  
Sequenced Packet  
Unused for RIP packets  
Used for SAP packets  
Used for SPX packets  
Used for NCP packets  
Used for Novell NetBIOS  
NetWare Core Protocol Packet  
Propagated Packet  
Routing Information Protocol (RIP)  
RIP, which was also derived from XNS, is a protocol that allows for the bidirectional transfer of routing tables  
and provides timing information (ticks), so that the fastest route to a destination can be determined. IPX  
routers use RIP to create and dynamically maintain databases of internetwork routing information. See the last  
section in this chapter for more information on routing tables.  
Service Advertising Protocol (SAP)  
SAP is a protocol that provides servers and routers with a method to exchange service information. Using SAP,  
servers advertise their services and addresses. Routers collect this information to dynamically update their  
routing tables and share it with other routers. These broadcasts keep all routers on the internetwork  
synchronized and provide real-time information on accessible servers on the internetwork.  
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IPX Setup 11-3  
The following is a list of common SAP server types:  
Unknown  
0000h  
0003h  
0004h  
0005h  
0007h  
0009h  
0024h  
0047h  
8000h  
Print Queue  
File Server  
Job Server  
Print Server  
Archive Server  
Remote Bridge Server  
Advertising Print Server  
Reserved Up To  
NetBIOS  
NetBIOS is a protocol that performs tasks related to the Transport and Session layers of the OSI model. It can  
operate over IPX, using a special broadcast packet known as “IPX Packet type 20” to communicate with IPX  
NetBIOS servers.  
IPX Spoofing  
The Netopia R2020 has several IPX features designed to restrict the traffic on the dial-up link when the unit is  
not sending or receiving IPX data. When the link is idle and a user is logged into a Novell server, the server will  
send “keep alive” packets to ensure the user is still there. If the link is idle, the “keep alive” packets will be  
sent back to the server by the locally connected Netopia R2020 as though they came back from the user  
without bringing up the dial-up link.  
Similarly, SPX keep alive” packets are treated in this manner. IPX RIP, and SAP messages will not be sent if the  
link is down. Together these features enable the user to remain connected to a Novell server or SPX peer  
without bringing up the dial-up link, except to send and receive actual user data.  
IPX setup  
Network  
Protocols  
Setup  
System  
Configuration  
Main  
Menu  
IPX Setup  
The IPX Setup screen is where you configure the Ethernet side of the Netopia R2020. The information you enter  
here controls how the Router routes IPX trafc.  
Consult your network administrator for the IPX setup information you will need before changing any of the  
settings in this screen. Changes made in this screen will take effect only after the Netopia R2020 is reset.  
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11-4 Users Reference Guide  
To go to the IPX Setup screen, from the Main Menu select System Configuration and then select Network  
Protocols Setup and then select IPX Setup.  
Note: If you have completed Easy Setup, the information you have already entered will appear in the IP Setup  
options screen.  
IPX Setup  
IPX Routing:  
On  
Ethernet Encapsulation...  
Ethernet Network Address:  
802.3  
00000000  
Ethernet Path Delay:  
Ethernet NetBios Forwarding:  
Ethernet Inbound SAP Filter Set...  
1
No  
<<NONE>>  
Default Gateway Address:  
Filters and Filter Sets...  
IPX Wan Pool Base Address  
00000000  
00000000  
Return/Enter accepts * Tab toggles * ESC cancels.  
Set up the basic IPX attributes of your Netopia in this screen.  
1. To enable IPX routing, select IPX Routing, toggle it to On, and press Return.  
2. To change Ethernet encapsulation from the commonly used 802.3 standard, select Ethernet  
Encapsulation and choose a different encapsulation method.  
3. Select Ethernet Network Address and enter the network address of the IPX network connected to the  
Netopia R2020s Ethernet port.  
Note: If the Ethernet network address is set to zero, the Router will attempt to learn the address from any  
congured IPX device on the Ethernet network or from the remote IPX network when a call is established.  
4. To change the default path delay, select Ethernet Path Delay and enter a value (in ticks). This value is used  
to determine the port cost of using the Ethernet port in IPX RIP calculations.  
5. To enable NetBIOS packet forwarding, select Ethernet NetBIOS Forwarding and toggle it to Yes. This  
parameter will determine whether “IPX Packet type 20” packets are forwarded on the Ethernet interface.  
These packets are used by NetBIOS and some other applications.  
6. Select Ethernet Inbound SAP Filter Set to lter incoming IPX SAP advertisements on the Ethernet. By  
attaching an incoming SAP lter on the Ethernet, you can restrict the number of SAP entries learned on a  
large IPX network to only those required by remote users connecting to the Netopia R2020. An Ethernet  
SAP lter must be used with networks that have so many servers advertised that the Netopia R2020 would  
otherwise exhaust its internal memory storing server entries.  
To attach a SAP lter set, rst dene the lter set using the Filters and Filter Sets option (see step 8  
below). Then select the lter set from the Ethernet Incoming SAP Filter Set pop-up menu. To detach the  
filter set, select Detach Filter Set.  
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IPX Setup 11-5  
7. Select Default Gateway Address, and enter the network address of the IPX network to which all packets of  
unknown destination address should be routed.  
Note: The Default Gateway Address is usually set up to match the IPX Address in your network Connection  
Profile.  
8. To congure filters and lter sets, select Filters and Filter Sets and go to the IPX filters and lter sets  
screens. For information on how to configure IPX filters and lter sets, see “IPX filters on page 14-21.  
9. Select IPX Wan Pool Base Address and enter the rst IPX network address to be allocated to requesting  
IPX WAN clients. The base address you enter must not conict with other IPX networks assigned to your IPX  
internet.  
IPX in the answer profile  
The answer prole can be congured to accept calls from remote IPX networks. To congure the answer prole  
to accept calls from remote IPX networks, from the WAN Configuration menu go to the Default Answer Profile  
screen.  
WAN  
Configuration  
Main  
Menu  
Default Answer  
Profile  
Note: The Default Answer Profile screen varies according to conguration.  
Default Answer Profile  
Calling Number Authentication...  
Ignored  
Must Match a Defined Profile:  
Yes  
PPP Authentication...  
PAP  
Configure values which may be used when receiving a call in this screen.  
To enable IPX routing in the answer prole, select IPX Enabled and toggle it to Yes. When IPX Enabled is set to  
Yes, the item IPX Parameters appears below it.  
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11-6 Users Reference Guide  
To congure IPX routing in the answer prole, select IPX Parameters and go to the IPX Parameters (Default  
Answer Profile) screen. The items in this screen are similar to the IPX Profile Parameters items of the same  
name (see page 11-5).  
IPX Parameters (Default Answer Profile)  
NetBios Packet Forwarding:  
Off  
Incoming Packet Filter Set...  
Outgoing Packet Filter Set...  
Incoming SAP Filter Set...  
Outgoing SAP Filter Set...  
Detach Filter Sets...  
Periodic RIP Timer:  
Periodic SAP Timer:  
60  
60  
Configure IPX values to use when no matching Profile can be found.  
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IPX Setup 11-7  
IPX routing tables  
Main  
Menu  
• IPX Routing Table  
• IPX SAP Bindery Table  
Statistics & Logs  
IPX routing tables provide information on current IPX routes and services.  
To go to the IPX Routing Table screen, select IPX Routing Table in the Routing Tables screen. This table shows  
detailed information about current IPX network routes.  
IPX Routing Table  
Net Addr-Hops-Ticks-Type--Status-Interface--------------via Router------------  
-----------------------------------SCROLL UP----------------------------------  
00000020 2  
00000030 2  
00000033 4  
00000100 2  
00000110 1  
3 RIP Active Ethernet  
12 RIP Active Ethernet  
14 RIP Active Ethernet  
7 RIP Active Ethernet  
1 RIP Active Ethernet  
00000120:00000c465c2f  
00000120:00000c465c2f  
000000120:00000c465c2f  
00000120:00000c465c2f  
00000120:00000c465c2f  
---------------------------------SCROLL DOWN-----------------------------  
UPDATE  
To go to the IPX SAP Bindery Table screen, select IPX SAP Bindery Table in the Routing Tables screen. This  
table shows detailed information about available IPX services and their location.  
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11-8 Users Reference Guide  
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AppleTalk Setup 12-1  
Chapter 12  
AppleTalk Setup  
R2020 with the AppleTalk kit installed.  
AppleTalk support is available as a separate kit for the Netopia R2020 Dual Analog Router. Skip this chapter if  
This section covers the following topics:  
AppleTalk networks” on page 12-1  
“Installing AppleTalk” on page 12-4  
“Configuring AppleTalk” on page 12-6  
Note: All changes to AppleTalk options require a restart to take effect.  
AppleTalk networks  
A network is a communication system that connects computers to share information using network services,  
such as electronic mail, print spoolers, and le servers. Information is transferred over a cabling system or  
WAN using a common set of protocols. You can think of the cabling system as an organization of cities, streets,  
and buildings and the protocols as the method of sending letters or packages, as illustrated on the following  
pages. A cable is the physical medium (for example, twisted pair or coaxial) over which information travels from  
one device to another.  
AppleTalk protocol  
AppleTalk is a protocol set for local area networks developed by Apple Computer. While initially applied to the  
LocalTalk cabling system for connecting Macintosh computers and LaserWriters, it has been expanded to use  
other cabling systems, such as Ethernet, as well as the dial-up telephone networks and packet switching  
systems. LocalTalk was originally known as the AppleTalk Personal Network system.  
Each computer or peripheral device (printer, client, le server) connected to a network is called a node and has  
a unique node address, which can be any number from 1 to 254. Whenever you open the Chooser or any  
application that communicates with other computers on your network, your application compiles a list of all  
node names and addresses. All you see are the names --- for example, “Paul’sMac,” “TechSportsWriter,” or  
“2nd Floor AppleShare” --- but your application also knows the node addresses of all these devices.  
When you send information, commands, or requests to a printer, server, or another workstation, your  
application formats the information into units known as packets. It then attaches the correct address to the  
packets and sends them to the AppleTalk software on your computer, which forwards the packets across the  
network. Packets also include a return address, so the receiver will know where to reply.  
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12-2 Users Reference Guide  
If the cabling of your network were a street system, then a node address would correspond to a building’s  
street address. Node addresses are not permanent. Each AppleTalk device determines its node address at  
startup. Although a Macintosh that is starting up will try to use its previous address, the address will often be  
different upon restart. This dynamic node addressing scheme prevents conicts when devices are moved  
between networks and simplifies the administrative tasks of a network. If you have only one network, the node  
address alone is all the information AppleTalk needs to send a packet from one computer to another.  
However, networks can be connected together through routers, such as the Netopia R2020, into an  
internetwork (often shortened to internet). Because devices on different networks can have duplicate node  
numbers, AppleTalk tells them apart according to an additional part of their addresses: the network number.  
The Netopia R2020 assigns a unique network number to each member network. In terms of the city street  
metaphor, the network number is similar to the name of the street. Putting a network number together with a  
node number fully species the address of a node on an internet.  
To make the services on an internet manageable, groups of devices on a network can be grouped into zones.  
When this is done, selecting a network service (server, etc.) includes choosing a zone from which the service  
can be selected. Like network numbers, zone names are assigned by routers.  
A routing table is maintained by each AppleTalk router. The table serves as a map of the internet, specifying  
the path and distance, in hops, between its router and other networks. The routing table is used to determine  
whether a router will forward a data packet and, if so, to which network.  
You can use the information in the AppleTalk routing table to observe and diagnose the Netopia R2020s  
current connections to other AppleTalk routers. To go to the AT Routing Table screen from the Netopia R2020s  
console, select Statistics & Logs from the Main Menu and then select AppleTalk Routing Table.  
AT Routing Table  
-Net---Range--Def Zone Name----------Hops-State-Next Rtr Addr.--Pkts Fwded  
----------------------------------SCROLL UP--------------------------  
1
2
--  
--  
--  
--  
--  
--  
--  
--  
--  
--  
--  
--  
27  
31  
Admin  
2
2
2
2
2
2
2
2
2
2
2
2
1
1
Good 46.131  
Good 46.131  
Good 46.131  
Good 46.131  
Good 46.131  
Good 46.131  
Good 46.131  
Good 46.131  
Good 46.131  
Good 46.131  
Good 46.131  
Good 46.131  
Good 46.131  
Good 46.131  
0
AdMan  
0
3
Aspirations  
Sales  
0
4
0
5
Marketing  
Molluscs  
Customer Service  
Telemarketing  
Rio  
0
6
1
7
1
8
0
10  
11  
12  
16  
*24  
28  
0
Regiment  
Rhinos  
Unique Services  
Aspirations  
Rhinos  
0
0
0
79  
15  
---------------------------------SCROLL DOWN-------------------------  
UPDATE  
'*' Entries have multiple zone names. Return/Enter on these to see zone list.  
A router has multiple communications ports and is capable of forwarding information to other routers and  
devices on the internet. The router performs packet forwarding, network and device address maintenance, and  
other administrative functions required by the AppleTalk protocols.  
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AppleTalk Setup 12-3  
MacIP  
When Macintosh computers encapsulate TCP/ IP packets in AppleTalk, either because they are on LocalTalk or  
they are on EtherTalk for administrative reasons, they must use the services of a MacIP gateway. This gateway  
converts network traffic into the correct format for AppleTalk or IP, depending on the traffic’s destination.  
Setting up MacIP involves enabling the feature and optionally setting up a range of addresses to be static.  
See Chapter 10, “Multiple Network Address Translation and IP Setup,” for more information on how to set up  
MacIP and other IP addressing schemes.  
AURP  
AppleTalk Update-Based Routing Protocol (AURP) allows AppleTalk networks to communicate across an IP  
network. Your local AppleTalk networks (connected to the Netopia R2020) can exchange data with remote  
AppleTalk networks that are also connected to an AURP-capable router.  
When two networks using AppleTalk communicate with each other through a network based on the Internet  
Protocol, they are said to be tunneling through the IP network. The Netopia R2020 uses AURP to allow your  
AppleTalk network to tunnel to designated AppleTalk partner networks, as well as to accept connections from  
remote AppleTalk networks tunneling to your AppleTalk LAN.  
Routers and seeding  
To congure AppleTalk networks, you must understand the concept of seeding. Seeding is the process by which  
routers (or more specifically, router ports) agree on what routing information is valid. AppleTalk routers that  
have been reset, for example, must decide what zones and network numbers are valid before they begin  
routing. In this case, a router may use the information it has stored, or use information it receives from another  
router, depending on how it has been congured.  
To help ensure agreement between routers on a network, a seed router is configured with the correct  
information, and other routers obtain their information from that router when they are turned on or reset.  
Routers commonly use one of three types of seeding procedures: hard seeding, soft seeding, and non-seeding.  
Hard seeding: When a router that uses hard seeding is turned on or reset, it requests network number and  
zone name information from any existing routers on the networks it will serve. If no other routers reply, the  
router uses the network numbers and zone names specied in its own configuration. If other routers reply, and  
their information matches the router’s own conguration information, the result is the samethe router uses  
the values in its own configuration. However, if other routers provide network numbers or zone names that  
conict with those in the router’s configuration, the router disables any of its own ports for which there are  
conicts.  
Soft seeding: When a router that uses soft seeding is turned on or reset, it requests network number and zone  
name information from any existing routers on the networks it will serve. If no other routers reply, the router  
uses the network numbers and zone names specied in its own configuration. If other routers reply, the router  
uses the information they provide, regardless of whether or not there are conicts between the information  
received and its configured information. Once a soft- or hard seeding router begins to route, it can serve as a  
seed router, providing network number and zone name information to other routers upon request. The default  
state of the Netopia R2020s AppleTalk ports is soft seeding.  
Non-seeding: When a router using non-seeding is turned on or reset, it requests network number and zone  
name information from any existing routers on the networks it will serve. For any network where no other  
routers reply, the non-seeding router will not have any active ports until the next reset.  
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12-4 Users Reference Guide  
You should set the Netopia R2020s seeding action to work best in your particular network environment. These  
scenarios may guide you in deciding how to set the router’s seeding:  
If the Netopia R2020 is the only router on your network, you must set it to either hard seeding or soft  
seeding. The default is soft seeding.  
If there is another active router on your network, and you want that router to congure the Netopia R2020s  
EtherTalk or LocalTalk parameters, you can set the Netopia R2020 to non-seeding.  
If there is another active router on your network, you could set the Netopia R2020 to be soft seeding if you  
are unsure that the second router would always be available to configure the Netopia R2020’s EtherTalk or  
LocalTalk parameters.  
If you want the Netopia R2020 to congure the EtherTalk or LocalTalk parameters of other routers on your  
network, you must set it to hard seeding. In this case, the other routers must be soft seeding or  
non-seeding, and the Netopia R2020 must already be active when those other routers are rebooted.  
If you want the Netopia R2020 and all other routers on your network to use only their own configurations,  
set the Netopia R2020 and all other routers to hard seeding. In this case, any router (including the Netopia  
R2020) that is rebooted will not begin routing if it detects a routing conict between itself and any other  
router. This last scenario could be useful for detecting and locating routing errors on your network.  
Installing AppleTalk  
The AppleTalk kit consists of hardware and rmware components that you enable on your router in order to  
connect an AppleTalk network. The LocalTalk connector supplied in the AppleTalk feature expansion kit cable  
connects to the Auxiliary port on the Netopia R2020.  
Netopia R2020 back panel  
Ethernet  
8
4
7
3
6
2
5
1
Auxiliary  
Console  
Power  
Line 2  
Line 1  
Normal/Uplink  
1
Auxiliary connection port  
HD-15 (female)  
You then enable AppleTalk routing through the Console-based management screens.  
To install the AppleTalk features from the Main Menu, go to System Configuration and select Upgrade Feature  
Set.  
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AppleTalk Setup 12-5  
System  
Configuration  
Main  
Menu  
Upgrade  
Feature Set  
The Netopia Feature Set Upgrade screen appears.  
Netopia Feature Set Upgrade  
You may be able to extend the features of your Netopia by purchasing a  
'Software Upgrade'. For a list of available upgrades, please see the release  
notes that came with your Netopia or visit the Netopia Communications web  
site at www.netopia.com.  
To purchase an upgrade, you must provide your Serial Number, which is:  
xx-xx-xx  
You will receive an Upgrade Key, which you should enter below.  
Upgrade Key:  
UPGRADE NOW  
CANCEL  
Follow the instructions to enable AppleTalk on your router. Once AppleTalk is enabled, you can congure your  
network as described in the following sections.  
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12-6 Users Reference Guide  
Configuring AppleTalk  
AppleTalk setup for Netopia R2020s consists of conguring EtherTalk, LocalTalk, and AURP.  
EtherTalk Setup  
To go to the EtherTalk Setup options screen, select Network Protocols Setup and then select AppleTalk Setup  
in the System Configuration screen. Select EtherTalk Phase ll Setup and press Return.  
EtherTalk Phase II Setup  
EtherTalk Phase II Enabled:  
Show Zones...  
+---------ET II Zone List----------+  
+----------------------------------+  
| Unnamed  
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Enter New Zone Name:  
Delete Zone Name...  
Set Default Zone...  
Net Low:  
Net Hi:  
Seeding...  
+----------------------------------+  
Up/Down Arrow Keys to select, ESC to dismiss.  
If you are using EtherTalk Phase ll on the Ethernet network connected to Netopia R2020, select EtherTalk  
Phase ll Enabled and toggle it to On.  
To view the zones available to EtherTalk Phase ll, select Show Zones and press Return. You can dismiss  
the list of zones by pressing the Return or Escape key.  
Select Enter New Zone Name to enter a new zone name.  
Note: Your EtherTalk network number and zone name must match the values in use on the EtherTalk  
network.  
If another router is already present on the EtherTalk network that you will be connecting to the Netopia  
R2020, use the zone names and network numbers used by that router for that EtherTalk network.  
Otherwise, your EtherTalk network may experience routing conflicts. The Netopia R2020 supports creating  
up to 32 zone names.  
As an alternative, you can set EtherTalk seeding to soft seeding and let the Netopia R2020 receive the  
zone name and network number from the other router.  
To remove zones from the list, select Delete Zone Name and press Return to see the zones list. Use the  
Up and Down Arrow keys to select the zone to delete. Press the Return key to delete it and exit the list.  
Press the Escape key to exit the list without deleting any zones.  
Select Set Default Zone to choose a different default zone. This is the zone where the Netopia R2020’s  
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AppleTalk Setup 12-7  
EtherTalk Phase II port is visible to other AppleTalk nodes. The default zone is also where new AppleTalk  
nodes will appear. If you do not set a default zone, the rst zone you create will be the default zone.  
You can also set the range of EtherTalk Phase II network numbers. Select Net Low and enter the lower limit  
of the network number range. Select Net High and enter the upper limit of the range.  
Select the Seeding pop-up menu and choose the seeding method for the Netopia R2020 to use (see  
“Routers and seeding” on page 12-3).  
You have finished conguring EtherTalk Phase II.  
LocalTalk Setup  
Note: For instructions on making the physical connections for LocalTalk, see “Connecting to a LocalTalk  
network” on page 4-5.  
Select LocalTalk Setup in the AppleTalk Setup screen and press Return to the LocalTalk Routing Setup screen.  
LocalTalk Setup  
LocalTalk Enabled:  
LocalTalk Zone Name:  
LocalTalk Net Number:  
Seeding...  
On  
Unnamed  
33126  
Soft-Seeding  
Use this screen to set up the LocalTalk Port Routing attributes.  
If you are using LocalTalk with the Netopia R2020, select LocalTalk Enabled and make sure LocalTalk is  
set to On, which is the default.  
Note: Since the LocalTalk connector attaches to the Auxiliary port on the router, that port will no longer be  
available for a third external modem.  
Select LocalTalk Zone Name and enter a new or existing zone name.  
Note: Your LocalTalk network may already have a zone and network number in place. For the Netopia  
R2020s LocalTalk port to be part of your LocalTalk network, it must have a network number and zone  
name that matches the values in use on the LocalTalk network.  
If another router is already present on the LocalTalk network that you will be connecting to the Netopia  
R2020, use the zone name and network number used by that router for that LocalTalk network. Otherwise,  
your LocalTalk network may experience routing conflicts.  
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12-8 Users Reference Guide  
As an alternative, you can set LocalTalk seeding to soft seeding and let the Netopia R2020 receive the  
zone name and network number from the other router.  
Select LocalTalk Network Number and enter the desired network number.  
Select Seeding. From the pop-up menu, choose the type of seeding for the Netopia R2020s LocalTalk port  
to use (see “Routers and seeding” on page 12-3).  
You have finished conguring LocalTalk.  
AURP setup  
To set up AURP, select AppleTalk Setup from the Network Protocols screen. Select AURP Setup and press  
Return.  
AURP Setup  
AURP Enable:  
On  
Display/Change Partner...  
Add Partner...  
Delete Partner...  
Enter Free Trade Zone Name:  
Accept Connections From...  
Configured Partners Only  
Advanced Options...  
AURP Allows you to connect remote AppleTalk Networks across IP.  
To activate AURP and enable connections to and from AURP partners, select AURP Enable and toggle it to  
On.  
Viewing AURP partners  
To see a table of existing AURP partners, select Display/ Show Partners and press Return.  
Note: The Netopia R2020 can dene a total of 32 AURP partners.  
AURP Free Trade Zone  
The Free Trade Zone is an AURP security feature. It allows the Netopia administrator to specify a single  
AppleTalk zone that will be the only one visible to the remote side for partners that have this option enabled.  
Example:  
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AppleTalk Setup 12-9  
Site A has an AURP tunnel to site B. Both sides have multiple zones defined on the EtherTalk port and a unique  
zone on their LocalTalk ports. If side A has indicated one of its EtherTalk zones is the Free Trade Zone and has  
opted to use the Free Trade Zone option for its tunnel to B, then only this Free Trade Zone will show up on side  
B and only those machines or services in the Free Trade Zone will be accessible to side B. All of side A will be  
able to see all of side B.  
Adding an AURP partner  
To add a new AURP partner, select Add Partner and press Return to go to the Add AURP Partner screen.  
Add AURP Partner  
Partner IP Address or Domain Name:  
Initiate Connection:  
No  
No  
Restrict to Free Trade Zone:  
ADD PARTNER NOW  
CANCEL  
Enter Information about new Partner.  
Select Partner IP Address or Domain Name and enter the new AURP partner’s IP address. If you do not  
know the remote network’s IP address, enter its domain name. Domain names are the Internet addresses  
favored by people (for example, chagall.arts.edu). Domain names are matched to the IP addresses actually  
used by IP routers (for example, 163.7.8.202).  
To initiate a connection with an AURP partner, select Initiate Connection and toggle it to Yes. This will open  
a connection to the remote AppleTalk network after rebooting.  
You can choose to restrict this partner to the Free Trade Zone by toggling Restrict to Free Trade Zone to  
Yes. See AURP Free Trade Zone” on page 12-8 for more information.  
To add the new AURP partner, select ADD PARTNER NOW. To discard the new AURP partner, select  
CANCEL.  
Modifying an AURP partner  
To modify an AURP partner, select Display/ Change Partner in the AURP Setup screen and press Return to  
display a table of existing partners.  
Use the Up and Down Arrow keys to select a partner, then press Return to go to the Change AURP Partner  
screen.  
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12-10 Users Reference Guide  
Deleting an AURP partner  
To delete an AURP partner, select Delete Partner in the AURP Setup screen and press Return to display a  
table of existing partners.  
Use the Up and Down Arrow keys to select an AURP partner, then press Return to delete it. Press the  
Escape key to exit without deleting a partner.  
Receiving AURP connections  
To control the acceptance of incoming AURP tunnels, select Accept Connections From and choose Anyone  
or Configured Partners Only from the pop-up menu. If you choose Anyone, all incoming AURP connections  
will be accepted.  
The more secure option is Configured Partners Only, which only accepts connections from recognized  
AURP partners (the ones you have set up).  
Configuring AURP Options  
In the AURP Setup screen, Select AURP Options and go to the AURP Options screen. Using AURP can cause a  
problem when two networks, one local and one remote, have the same network number. This may cause  
network routing ambiguities than can result in routing errors.  
AURP Options  
Tickle Interval (HH:MM:SS):  
Update Interval (HH:MM:SS):  
00:00:00  
00:00:30  
Enable Network Number Remapping:  
Yes  
Remap into Range  
From:  
To:  
4096  
32768  
Cluster Remote Networks:  
No  
No  
Enable Hop-Count Reduction:  
Return accepts * ESC cancels * Left/Right moves insertion point * Del deletes.  
Select Tickle Pkt Rqst Interval (HH:MM:SS) and set the timer to indicate how often a tickle or ‘are you  
still there’ packet will be sent to the remote AppleTalk Network.  
The AURP tickle timer is a parameter that you can set anywhere between 0 and 100 hours. This parameter  
tells the AURP partners when to send out an AURP tickle packet. If this value is set to 0, the Netopia  
R2020 will never send out a tickle packet. Tickle packets verify that the remote router is working. The  
minimum tickle interval is 90 seconds. The maximum tickle interval setting is 99:59:59 (100 hours), which  
is the recommendation for small networks.  
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AppleTalk Setup 12-11  
Raising the tickle packet interval does not ensure that the AURP tunnel is dropped or not brought up. If any  
application on the local network generates AppleTalk trafc destined for the network at the remote end of  
the AURP tunnel, the tunnel remains up. For example, if a host on the local network connects to a host on  
the remote network using remote access software, the AURP tunnel remains up. The AURP tunnel also  
remains up if a local user selects the Chooser and uses an AppleTalk service that involves a remote zone,  
such as mounting a remote AppleShare volume.  
In many AppleTalk internets, individual AppleTalk networks come and go. Routers are designed to notify  
each other at the end of their Update Interval every time there's such a change in the network topology.  
This will cause the Netopia's WAN link to be brought up. You can opt to minimize what may be unnecessary  
calls by changing the Update Interval value to some larger value. At the end of this time window if there has  
been a local AppleTalk network change the Netopia R2020 will call any remote AURP partner and forward  
the new network information.  
To enable network number remapping, select Enable Network Number Remapping and toggle it to Yes.  
You should enable network number remapping if you plan on using AURP when connecting to unknown  
AppleTalk networks. for example when “Accept Connections from Anyone” is enabled. With remapping, the  
Netopia R2020 will substitute network numbers not used by your network for the numbers of other remote  
networks. These safe remappings will only be used by local routers on your network; remote routers will not  
be aware of the remapping.  
When network number remapping is enabled, you must choose a safe range of network numbers as a  
destination for the remapping. A safe range of network numbers does not intersect your local AppleTalk  
network’s range of network numbers.  
To choose a destination range for the remapping, select From under Remap into Range and enter a  
starting value. Then select To and enter an ending value. Make sure the range you choose is large enough  
to accommodate all expected incoming AURP network numbers.  
To improve the efficiency of remapping network numbers into a safe range, select Cluster Remote  
Networks and toggle it to Yes. This setting takes any number of remote networks being remapped and  
causes them to be remapped into a continuous range.  
To override the AppleTalk maximum limit of 15 hops, select Enable Hop-Count Reduction and toggle it to  
Yes. Hosts on a local AppleTalk network will then “see” AppleTalk destinations across the IP tunnel as  
being only one hop away.  
AppleTalk allows a packet up to 15 hops (going through 15 AppleTalk routers) to reach its destination.  
Packets that must reach destinations more than 15 hops away will not succeed, therefore tunneling from  
one large AppleTalk network to another could exceed that limit. In such a case, hop count reduction  
enables full network to network communication.  
You have finished conguring AURP.  
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12-12 Users Reference Guide  
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Monitoring Tools 13-1  
Chapter 13  
Monitoring Tools  
This chapter discusses the Netopia R2020s device and network monitoring tools. These tools can provide  
statistical information, report on current network status, record events, and help in diagnosing and locating  
problems.  
“Routing Tables” on page 13-7  
“Served IP Addresses” on page 13-10  
“System Information” on page 13-12  
“SNMP” on page 13-12  
Quick View status overview  
You can get a useful, overall status report from the Netopia R2020 in the Quick View screen. To go to the Quick  
View screen, select Quick View in the Main Menu.  
Main  
Quick View  
Menu  
The Quick View screen has three status sections:  
General status  
Current WAN Connection Status  
LED Status  
The status sections vary according to the interface of your Netopia R2020.  
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13-2 Users Reference Guide  
General Status  
Quick View  
6/17/1999 04:40:47 PM  
Default IP Gateway: 127.0.0.2  
Domain Name Server: 0.0.0.0  
Domain Name: netopia.com  
CPU Load: 10% Unused Memory: 541 KB  
Accounting: Router remaining: 60:00  
LocalTalk Address: 34448:149  
Current WAN Port: Auxiliary Port  
----------------------IP Address-------IPX Address---EtherTalk-------------------  
Ethernet Hub:  
192.163.1.1  
34449: 150  
Current WAN Connection Status  
Profile Name----------State-%Use-Remote Address-----Est.-More Info--------------  
ISP  
P1  
10% IP 92.163.4.1  
Lcl NAT 192.163.100.6  
VPN QuickView  
LNK RDY CH1 CH2 LNK LNK LNK RDY CH1 CH2 DATA | '-'= Off 'G'= Green  
G
- - - -  
Y
-
- - - -  
- | 'R'= Red 'Y'= Yellow  
Current Date: The current date; this can be set with the Date and Time utility (see “Date and Time” on  
page 7-11).  
Default IP Gateway: The router’s default gateway, which may be either manually congured or learned via  
DHCP. This is the value you assigned in the Default IP Gateway eld on page 6-5. If you are using the router’s  
defaults (DHCP and NAT) this value will be 0.0.0.0. If you have assigned an IP address as your default gateway,  
it is shown here.  
CPU Load: Percentage of the systems resources being used by all current transmissions.  
Unused Memory: The total remaining system memory available for use.  
Domain Name Server: If you are using the router’s defaults (DHCP and NAT) this value will be 0.0.0.0. If you  
have assigned an IP address as your default gateway, it is shown here.  
Accounting: Shows whether you have enabled or disabled the call accounting features.  
Domain Name: the domain name you have assigned, typically the name of your ISP  
Current WAN Port: Indicates which port is in use.  
IP Address: The Netopia R2020s IP address, entered in the IP Setup screen.  
IPX Address: The Netopia R2020s IPX address, entered in the IPX Setup screen.  
EtherTalk Address: The Netopia R2020s AppleTalk address on its EtherTalk Phase II interface, entered in the  
EtherTalk Phase II Setup screen (only if the optional AppleTalk feature set is installed).  
LocalTalk Address: The Netopia R2020s AppleTalk address on its LocalTalk interface, entered in the LocalTalk  
Setup screen (only if the optional AppleTalk feature set is installed).  
VPN QuickView. Access point for the VPN QuickView status monitoring screen. See VPN QuickViewon  
page 9-9.  
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Monitoring Tools 13-3  
Current Status  
The current status section is a table showing the current status of the WAN. For example:  
WAN Status  
Current WAN Connection Status  
---Profile Name------State---%Use-Remote Address----Est.-More Info----------  
ISP  
P1  
10 IP 92.163.4.1  
Lcl NAT 192.163.100.6  
Profile Name: Lists the name of the connection prole being used, if any.  
State: Lists the ports in use for this connection.  
%Use: Indicates the average percent utilization of the maximum capacity of the channels in use for the  
connection.  
Remote Address: Shows the IP address of the connected remote router if the connection is using IP.  
Otherwise, shows the IPX address of the connected remote router, if using IPX. If the directory number was  
entered in the WAN conguration (see “Specifying telephone connections” on page 8-1) it shows the called  
directory number if locally originated, otherwise the calling directory number (if available).  
Est: Indicates whether the connection was locally (“Lcl”) or remotely (“Rmt”) established.  
More Info: Indicates, in order of priority, the NAT address in use for this connection, the IPX address in use (if IP  
is also in use), or the ISDN caller identification (if available).  
Status lights  
This section shows the current real-time status of the Netopia R2020s status lights (LEDs). It is useful for  
remotely monitoring the router’s status. The Quick View screens arrangement of LEDs corresponds to the  
physical arrangement of LEDs on the router.  
LED Status  
-PWR-+-----WAN1------+--CON--AUX--+-----WAN2------+--EN--+--------LEDS---------  
LNK RDY CH1 Ch2 LNK LNK LNK RDY CH1 CH2 DATA | '-'= Off 'G'= Green  
G
- G - -  
Y
-
- - - -  
- | 'R'= Red 'Y'= Yellow  
Each LED representation can report one of four states:  
R: The letter “R” means the LED is red.  
G: The letter “Gmeans the LED is green.  
Y: The letter “Ymeans the LED is yellow.  
The section “Netopia R2020 Dual Analog Router Status Lights” on page 2-6 describes the meanings of the  
colors for each LED.  
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13-4 Users Reference Guide  
Statistics & Logs  
Main  
Menu  
Statistics & Logs  
General Statistics  
When you are troubleshooting your Netopia R2020, the Statistics screens provide insight into the recent event  
activities of the Router.  
From the Main Menu go to Statistics & Logs and select one of the options described in the sections below.  
General Statistics  
To go to the General Statistics screen, select General Statistics in the Statistics & Logs screen.  
General Statistics  
General Statistics screen  
General Statistics  
Physical I/F-----Rx Bytes---Tx Bytes---Rx Pkts---Tx Pkts----Rx Err----Tx Err  
Ethernet Hub  
LocalTalk  
56K Modem 1  
56K Modem 2  
4404  
20958  
13294  
0
60  
0
375  
754  
0
0
0
0
0
0
0
842  
842  
0
0
5
0
0
4
0
Network----------Rx Bytes---Tx Bytes---Rx Pkts---Tx Pkts----Rx Err----Tx Err  
IP  
656  
1152  
2
2
0
0
AppleTalk  
0
23046  
0
1115  
General Statistics displays information about data trafc on the Netopia R2020s data ports. This information  
is useful for monitoring and troubleshooting your LAN.  
The left side of the screen lists total packets received and total packets transmitted for the following protocols:  
IP (IP packets on the Ethernet)  
IPX (IPX packets on the Ethernet) if IPX is enabled  
ET II (AppleTalk packets on Ethernet, using EtherTalk Phase II) if the optional AppleTalk feature set is  
installed  
LT (LocalTalk on the PhoneNET) if the optional AppleTalk feature set is installed  
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Monitoring Tools 13-5  
The right side of the table lists the total number of occurrences of each of ve types of communication  
statistics:  
EN Rx Packets: The number of Ethernet packets received.  
EN Rx Errors: The number of bad Ethernet packets received.  
EN Collisions: An error occurring when Ethernet packets are transmitted simultaneously by nodes on the LAN.  
WAN Connection Statistics  
The WAN Connection Statistics give the following information about each channel of the point-to-point interface:  
The number of bytes and packets received through the channel  
The number of bytes and packets transmitted through the channel  
Event Histories  
The Netopia R2020 records certain relevant occurrences in event histories. Event histories are useful for  
diagnosing problems because they list what happened before, during, and after a problem occurs. You can view  
two different event histories: one for the router’s system and one for the WAN. The Netopia R2020s built-in  
battery backup prevents loss of event history from a shut down or reset.  
The Router’s event histories are structured to display the most recent events rst, and to make it easy to  
distinguish error messages from informational messages. Error messages are prefixed with an asterisk. Both  
the WAN Event History and the Device Event History retain records of the 128 most recent events.  
To go to the Event Histories screens, select either WAN Event History or Device Event History in the Statistics  
& Logs screen.  
Statistics & Logs  
WAN Event History...  
Device Event History...  
IP Routing Table...  
IPX Routing Table...  
IPX SAP Bindery Table...  
AppleTalk Routing Table...  
Served IP Addresses...  
General Statistics...  
System Information...  
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13-6 Users Reference Guide  
WAN Event History  
The WAN Event History screen lists a total of 128 events on the WAN. The most recent events appear at the  
top.  
To go to the WAN Event History screen, select WAN Event History in the Statistics & Logs screen.  
WAN Event History  
Current Date -- 6/17/99 01:57:07 AM  
-Date-----Time-----Event------------------------------------------------------  
----------------------------------SCROLL UP-----------------------------------  
6/17/99 01:56:49 PPP: BACP negotiated, session 1  
6/17/99 01:56:49 PPP: CCP negotiated, session 1, type: Ascend LZS  
6/17/99 01:56:49 PPP: IPXCP negotiated, session 1  
6/17/99 01:56:49 PPP: IPCP negotiated, session 1, rem: 163.176.249.1  
6/17/99 01:56:49 PPP: MP negotiated, session 1  
6/17/99 01:56:49 PPP: PAP remote accepted us, Channel 1  
6/17/99 01:56:49 PPP: NCP up, session 1, Channel 1  
6/17/99 01:56:46 PPP: Channel 1 up, Dialout  
6/17/99 01:56:46 Received Connect Ind. for DN: 92384175  
6/17/99 01:56:46 >>WAN: data link activated at 115 Kbps  
6/17/99 01:56:46 ASYNC: Modem carrier detected (more)  
6/17/99 01:56:24 >>Issued Speech Setup Request from our DN: (not supplied)  
6/17/99 01:56:07 Link 1 down: PPP PAP failure  
6/17/99 01:56:07 Issued Clear Response to DN: (not supplied)  
---------------------------------SCROLL DOWN----------------------------------  
Clear History...  
Return/Enter on event item for details or SCROLL [UP/DOWN] item for scrolling.  
Each entry in the list contains the following information:  
Time: Time of the event.  
Date: Date of the event.  
Event: A brief description of the event.  
Ch.: The channel involved in the event.  
Dir. Number: The directory number (number dialed) involved in the event.  
The rst event in each call sequence is marked with double arrows (>>).  
Failures are marked with an asterisk (*).  
If the event history exceeds the size of the screen, you can scroll through it by using the SCROLL UP and  
SCROLL DOWN items.  
To scroll up, select the SCROLL UP item at the top of the list and press the Return key. To scroll down, select  
the SCROLL DOWN item at the bottom of the list and press the Return key.  
To get more information about any event listed in the WAN Event History, select the event and then press the  
Return key. A dialog box containing more information about the selected event will appear. Press Return or the  
Escape key to dismiss the dialog box.  
To clear the Event History, select Clear History at the bottom of the history screen and press Return.  
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Monitoring Tools 13-7  
Device Event History  
The Device Event History screen lists a total of 128 port and system events, giving the time and date for each  
event, as well as a brief description. The most recent events appear at the top.  
To go to the Device Event History screen, select Device Event History in the Statistics & Logs screen.  
Device Event History  
Current Date -- 6/17/99 02:03:27 AM  
-Date-----Time-----Event------------------------------------------------------  
----------------------------------SCROLL UP-----------------------------------  
6/17/99 02:03:18 AURP initialization complete  
6/17/99 02:03:18 AppleTalk initialization complete  
6/17/99 02:03:11 IPX initialization complete  
6/17/99 02:03:11 IP address server initialization complete  
6/17/99 02:03:11 --BOOT: Warm start v4.3  
---------------------------------  
6/17/99 02:02:32 IPX initialization complete  
6/17/99 02:02:32 IP address server initialization complete  
6/17/99 02:02:32 --BOOT: Warm start v4.3  
---------------------------------  
6/17/99 01:59:50 * IP: Route 0.0.0.0/0.0.0.0 not installed  
6/17/99 01:59:50 IPX initialization complete  
6/17/99 01:59:50 IP address server initialization complete  
6/17/99 01:59:50 --BOOT: Cold start v4.3  
---------------------------------  
6/17/99 01:55:12 AppleTalk initialization complete  
6/17/99 01:55:07 * IP: Route 0.0.0.0/0.0.0.0 not installed  
---------------------------------SCROLL DOWN----------------------------------  
Clear History...  
Return/Enter on event item for details or SCROLL [UP/DOWN] item for scrolling.  
If the event history exceeds the size of the screen, you can scroll through it by using the SCROLL UP and  
SCROLL DOWN items.  
To scroll up, select the SCROLL UP item at the top of the list and press the Return key. To scroll down, select  
the SCROLL DOWN item at the bottom of the list and press Return.  
To obtain more information about any event listed in the Device Event History, select the event and then press  
Return. A dialog box containing more information about the selected event will appear. Press Return or the  
Escape key to dismiss the dialog box.  
To clear the Device Event History, select Clear Device Event History in the Event Histories screen and press  
Return.  
Routing Tables  
You can view all of the IP, IPX and AppleTalk routes in the Netopia R2020’s IP, IPX and AppleTalk routing tables,  
respectively.  
To go to a Routing Table screen, select the Routing Table you are interested in from the Statistics & Logs  
screen.  
Each of the routing table screens represents a “snapshot” of the routing table information at the time the  
screen is first invoked. To take a new snapshot, select Update at the bottom of the screen and press Return.  
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13-8 Users Reference Guide  
Statistics & Logs  
WAN Event History...  
Device Event History...  
IP Routing Table...  
IPX Routing Table...  
IPX SAP Bindery Table...  
AppleTalk Routing Table...  
Served IP Addresses...  
General Statistics...  
System Information...  
IP routing table  
The IP routing table displays all of the IP routes currently known to the Netopia R2020.  
To display the IP Routing Table screen, select IP Routing Table in the Statistics & Logs screen and press  
Return.  
IP Routing Table  
Network Address-Subnet Mask-----via Router------Port------------------Type----  
----------------------------------SCROLL UP-----------------------------------  
0.0.0.0  
255.0.0.0  
0.0.0.0  
--  
Other  
Local  
Local  
Local  
Bcast  
Other  
Bcast  
127.0.0.1  
192.168.1.0  
192.168.1.1  
192.168.1.15  
224.0.0.0  
255.255.255.255 127.0.0.1  
255.255.255.240 192.168.1.1  
255.255.255.255 192.168.1.1  
255.255.255.255 192.168.1.15  
Loopback  
Ethernet  
Ethernet  
Ethernet  
--  
224.0.0.0  
0.0.0.0  
255.255.255.255 255.255.255.255 255.255.255.255 --  
---------------------------------SCROLL DOWN----------------------------------  
UPDATE  
IPX routing table  
The IPX routing table displays all of the IPC routes currently known to the Netopia R2020.  
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Monitoring Tools 13-9  
To display the IPX Routing Table screen, select IPX Routing Table in the Statistics & Logs screen and press  
Return.  
IPX Sap Bindery table  
The IPX Sap Bindery table displays all of the IPX Sap Bindery routes currently known to the Netopia R2020.  
To display the IPX SAP Bindery Table screen, select IPX Sap Bindery Table in the Statistics & Logs screen and  
press Return.  
AppleTalk routing table  
The AppleTalk routing table displays information about the current state of AppleTalk networks connected to the  
Netopia R2020, including remote AppleTalk networks connected with AURP. This information is gathered from  
other active AppleTalk routers.  
To display the AppleTalk Routing Table screen, select AppleTalk Routing Table in the Statistics & Logs screen  
and press Return.  
AT Routing Table  
-Net---Range--Def Zone Name----------Hops-State-Next Rtr Addr.--Pkts Fwded  
----------------------------------SCROLL UP--------------------------  
1
2
--  
--  
--  
--  
--  
--  
--  
--  
--  
--  
--  
--  
27  
31  
Admin  
2
2
2
2
2
2
2
2
2
2
2
2
1
1
Good 46.131  
Good 46.131  
Good 46.131  
Good 46.131  
Good 46.131  
Good 46.131  
Good 46.131  
Good 46.131  
Good 46.131  
Good 46.131  
Good 46.131  
Good 46.131  
Good 46.131  
Good 46.131  
0
AdMan  
0
3
Aspirations  
Sales  
0
4
0
5
Marketing  
Molluscs  
Customer Service  
Telemarketing  
Rio  
0
6
1
7
1
8
0
10  
11  
12  
16  
*24  
28  
0
Regiment  
Rhinos  
Unique Services  
Aspirations  
Rhinos  
0
0
0
79  
15  
---------------------------------SCROLL DOWN-------------------------  
UPDATE  
'*' Entries have multiple zone names. Return/Enter on these to see zone list.  
Each row in the AppleTalk routing table corresponds to an AppleTalk route or network range. If the list of routes  
shown exceeds the size of the screen, you can scroll through it by using the SCROLL UP and SCROLL DOWN  
items.  
To scroll up, select the SCROLL UP item at the top of the table and press the Return key. To scroll down, select  
the SCROLL DOWN item at the bottom of the table and press the Return key.  
The table has the following columns:  
Net: Displays the starting network number supplied by the AppleTalk router in the ‘Next Rtr Addr. Column’. If a  
network number is preceded by an asterisk (*), it has multiple zones. To display the zones, select the network  
entry and press Return.  
Range: Displays the ending network number for the extended network.  
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13-10 Users Reference Guide  
(Def) Zone Name: Displays the zone or zones associated with the specied network or network range. The zone  
name shown is either the only zone or the default zone name for an extended network. To see the complete list  
of zones for an extended network with multiple zones, select the entry in the table and press the Return key.  
Press the Return key again to close the list of zones.  
Hops: Displays the number of routers between the Netopia R2020 and the specied network.  
State: Displays the state of the specied route, based on the frequency of Routing Table Maintenance Protocol  
(RTMP) packets received for the route. The state can be Good, Suspect, or Bad. AppleTalk routers regularly  
exchange RTMP packets to update AppleTalk routing information.  
Next Rtr Addr.: Displays the DDP or IP address of the next hop for the specied route. A DDP address is  
displayed if the router shown is on the local AppleTalk network. DDP address means that a connection to the  
next hop router is by a native AppleTalk network (e.g.: LocalTalk or EtherTalk Phase II). An IP address is  
displayed if the Netopia R2020 is connected to the router shown using AURP. IP address means a connection  
transports over AURP (AppleTalk encapsulated IP).  
Pkts Fwded: The number of packets sent to the router shown.  
Served IP Addresses  
You can view all of the IP addresses currently being served by the Netopia R2020 Dual Analog Router from the  
Served IP Addresses screen. From the Statistics & Logs menu, select Served IP Addresses.  
The Served IP Addresses screen appears.  
Served IP Addresses  
-IP Address-------Type----Expires--Client Identifier--------------------------  
----------------------------------SCROLL UP-----------------------------------  
192.168.1.100  
192.168.1.101  
192.168.1.102  
192.168.1.103  
192.168.1.104  
192.168.1.105  
192.168.1.106  
192.168.1.107  
192.168.1.108  
192.168.1.109  
192.168.1.110  
192.168.1.111  
192.168.1.112  
192.168.1.113  
DHCP  
DHCP  
00:36  
00:58  
EN: 00-00-c5-4a-1f-ea  
EN: 08-00-07-16-0c-85  
---------------------------------SCROLL DOWN----------------------------------  
Lease Management...  
EN = Ethernet Address; AT = AppleTalk Address; CP = Profile Name; HX = hex  
You can manage DHCP leases by selecting Lease Management in this screen.  
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Monitoring Tools 13-11  
The IP Address Lease Management screen appears.  
IP Address Lease Management  
Reset All Leases  
Release BootP Leases  
Reclaim Declined Addresses  
Hit RETURN/ENTER, you will return to the previous screen.  
By selecting each of these options you can:  
Reset all current IP addresses leased through DHCP without waiting for the default one hour lease period  
to elapse  
Release BootP leases that may be in place, and which may no longer be required  
Reclaim served leases that have been declined, for example by devices which may no longer be on the  
network.  
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13-12 Users Reference Guide  
System Information  
The System Information screen gives a summary view of the general system level values in the Netopia R2020  
Dual Analog Router. From the Statistics & Logs menu select System Information.  
The System Information screen appears.  
System Information  
Serial Number  
Firmware Version  
70-03-48 (7340872)  
4.4  
Processor Speed (MHz)  
Flash ROM Capacity (MBytes)  
DRAM Capacity (MBytes)  
33  
1
4
Ethernet  
8 Port 10Base-T  
Switched Async  
56K Modem  
Auxiliary Serial Port  
WAN 1 Interface  
WAN 2 Interface  
Not Installed  
AppleTalk Feature Set  
Analog Dial-In Kit  
Not Installed  
Installed  
SNMP  
The Netopia R2020 includes a Simple Network Management Protocol (SNMP) agent, allowing monitoring and  
conguration by a standard SNMP manager.  
The Netopia R2020 supports the following Management Information Base (MIB) documents:  
MIB II (RFC 1213)  
Interface MIB (RFC 1229)  
Ethernet MIB (RFC 1643)  
AppleTalk MIB-I (RFC 1243)  
Frame Relay DTE MIB (RFC 1315)  
Netopia MIB  
These MIBs are on the Netopia R2020 CD included with the Netopia R2020. You should load these MIBs into  
your SNMP management software in the order they are listed here. Follow the instructions included with your  
SNMP manager on how to load MIBs.  
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Monitoring Tools 13-13  
The SNMP Setup screen  
To go to the SNMP Setup screen from the Main Menu, select SNMP in the System Configuration screen and  
press Return.  
System  
Configuration  
Main  
Menu  
SNMP  
SNMP Setup  
System Name:  
System Location:  
System Contact:  
Read-Only Community String:  
Read/Write Community String:  
public  
private  
Authentication Traps Enable:  
IP Trap Receivers...  
Off  
Configure optional SNMP parameters from here.  
Follow these steps to congure the first three items in the screen:  
1. Select System Name and enter a descriptive name for the Netopia R2020’s SNMP agent.  
2. Select System Location and enter the router’s physical location (room, floor, building, etc.).  
3. Select System Contact and enter the name of the person responsible for maintaining the router.  
System Name, System Location, and System Contact set the values returned by the Netopia R2020 SNMP  
agent for the SysName, SysLocation, and SysContact objects, respectively, in the MIB-II system group. Although  
optional, the information you enter in these items can help a system administrator manage the network more  
efciently.  
Community strings  
The Read-Only Community String and the Read/ Write Community String are like passwords that must be used  
by an SNMP manager querying or conguring the Netopia R2020. An SNMP manager using the Read-Only  
Community String can examine statistics and conguration information from the router, but cannot modify the  
router’s configuration. An SNMP manager using the Read/ Write Community String can both examine and  
modify configuration parameters.  
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13-14 Users Reference Guide  
By default, the read-only and read/ write community strings are set to “public” and “private,” respectively. You  
should change both of the default community strings to values known only to you and trusted system adminis-  
trators.  
To change a community string, select it and enter a new value.  
Starting with the version 4.3 rmware, setting the Read-Only and Read-Write community strings to the empty  
string will block all SNMP requests to the router. (The router may still send SNMP Traps if those are properly  
enabled.)  
Previously, if either community string was the empty string, SNMP Requests specifying an empty community  
string were accepted and processed.  
This change is designed to allow the administrator to block SNMP access to the router, and to provide more  
granular control over the allowed SNMP operations to the router.  
Setting only the Read-Write community string to the empty string will block SNMP Set Requests to the  
router, but Get Requests and Get-Next Requests will still be honored using the Read-Only community string  
(assuming that is not the empty string).  
Setting only the Read-Only community string to the empty string will not block Get Requests or Get-Next  
Requests since those operations (and Set Requests) are still allowed using the (non-empty) Read-Write  
community string.  
Caution!  
Even if you decide not to use SNMP, you should change the community strings. This prevents unauthorized  
access to the Netopia R2020 through SNMP. For more information on security issues, see “Suggested security  
measures” on page 14-1.  
SNMP traps  
An SNMP trap is an informational message sent from an SNMP agent (in this case, the Netopia R2020) to a  
manager. When a manager receives a trap, it may log the trap as well as generate an alert message of its own.  
Standard traps generated by the Netopia R2020 include the following:  
An authentication failure trap is generated when the router detects an incorrect community string in a  
received SNMP packet. Authentication Traps Enable must be On for this trap to be generated.  
A cold start trap is generated after the router is reset.  
An interface down trap (ifDown) is generated when one of the router’s interfaces, such as a port, stops  
functioning or is disabled.  
An interface up trap (ifUp) is generated when one of the router’s interfaces, such as a port, begins  
functioning.  
The Netopia R2020 sends traps using UDP (for IP networks).  
You can specify which SNMP managers are sent the IP traps generated by the Netopia R2020. Up to eight  
receivers can be set. You can also review and remove IP traps.  
Go to the IP Trap Receivers screen by selecting IP Trap Receivers in the SNMP Setup screen.  
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Monitoring Tools 13-15  
IP Trap Receivers  
Display/Change IP Trap Receiver...  
Add IP Trap Receiver...  
Delete IP Trap Receiver...  
Return/Enter to modify an existing Trap Receiver.  
Navigate from here to view, add, modify and delete IP Trap Receivers.  
Setting the IP trap receivers  
1. Select Add IP Trap Receiver.  
2. Select Receiver IP Address or Domain Name. Enter the IP address or domain name of the SNMP manager  
you want to receive the trap.  
3. Select Community String if you enabled one in the SNMP Setup screen, and enter the appropriate  
password.  
4. Select Add Trap Receiver Now and press Return. You can add up to seven more receivers.  
Viewing IP trap receivers  
To display a view-only table of IP trap receivers, select Display/ Change IP Trap Receiver in the IP Trap  
Receivers screen.  
Modifying IP trap receivers  
1. To edit an IP trap receiver, select Display/ Change IP Trap Receiver in the IP Trap Receivers screen.  
2. Select an IP trap receiver from the table and press Return.  
3. In the Change IP Trap Receiver screen, edit the information as needed and press Return.  
Deleting IP trap receivers  
1. To delete an IP trap receiver, select Delete IP Trap Receiver in the IP Trap Receivers screen.  
2. Select an IP trap receiver from the table and press Return.  
3. In the dialog box, select Continue and press Return.  
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13-16 Users Reference Guide  
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Security 14-1  
Chapter 14  
Security  
The Netopia R2020 provides a number of security features to help protect its configuration screens and your  
local network from unauthorized access. Although these features are optional, it is strongly recommended that  
you use them.  
“Suggested security measures” on page 14-1, lists actions for blocking potential security holes.  
User accounts,” beginning on page 14-2, shows you how to set up name/ password combinations to  
“Dial-in Console Access” on page 14-3  
Telnet access” on page 14-4, shows you how to control access to the Netopia R2020 by those using the  
Telnet protocol.  
About lters and lter sets,” beginning on page 14-4, and Working with IP filters and lter sets,”  
beginning on page 14-12, have information on what lters are, how they work, how to customize them, and  
how to use them in sets. For information on IPX filters and lter sets, see “IPX filters,” beginning on  
page 14-21.  
Firewall tutorial” on page 14-28  
Token Security Authentication” on page 14-36  
Suggested security measures  
In addition to setting up user accounts, Telnet access, and lters (all of which are covered later in this chapter),  
there are other actions you can take to make the Netopia R2020 and your network more secure:  
Change the SNMP community strings (or passwords). The default community strings are universal and  
could easily be known to a potential intruder.  
Set the answer prole so it must match incoming calls to a connection profile.  
Use CallerID.  
Leave the “Enable Dial-in Console Access” option set to No.  
Where possible, insist on using PAP, CHAP, or secure authentication token card to authenticate  
connections to and from connection proles.  
When using AURP, accept connections only from congured partners.  
Configure the Netopia R2020 through the serial console port to ensure that your communications cannot  
be intercepted.  
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14-2 Users Reference Guide  
User accounts  
When you rst set up and congure the Netopia R2020, no passwords are required to access the conguration  
screens. Anyone could tamper with the router’s configuration by simply connecting it to a console.  
However, by adding user accounts, you can protect the most sensitive screens from unauthorized access. User  
accounts are composed of name/ password combinations that can be given to authorized users.  
Caution!  
You are strongly encouraged to add protection to the conguration screens. Unprotected screens could allow an  
unauthorized user to compromise the operation of your entire network.  
Once user accounts are created, users who attempt to access protected screens will be challenged. Users who  
enter an incorrect name or password are returned to a screen requesting a name/ password combination to  
access the Main Menu.  
To set up user accounts, select Security in the System Configuration screen and go to the Security Options  
screen.  
Security Options  
Enable Dial-in Console Access:  
Yes  
Yes  
Enable SmartStart/SmartView/Web Server:  
Enable Telnet Console Access:  
Enable Telnet Access to SNMP Screens:  
Yes  
Yes  
Show Users...  
Add User...  
Delete User...  
Password for This Screen (11 chars max):  
Return/Enter accepts * Tab toggles * ESC cancels.  
Set up configuration access options here.  
Protecting the Security Options screen  
The rst screen you should protect is the Security Options screen, because it controls access to the  
conguration screens. Access to the Security Options screen can be protected with a password.  
Select Password for This Screen in the Security Options screen and enter a password. Make sure this  
password is secure and is different from any of the user account passwords.  
Protecting the configuration screens  
You can protect the conguration screens with user accounts. You can administer the accounts from the  
Security Options screen. You can create up to four accounts.  
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Security 14-3  
To display a view-only list of user accounts, select Show Users in the Security Options screen.  
To add a new user account, select Add User in the Security Options screen and press Return to go to the Add  
Name With Write Access screen.  
Add Name With Write Access  
Enter Name:  
Enter Password (11 characters max):  
ADD NAME/PASSWORD NOW  
CANCEL  
Follow these steps to congure the new account:  
1. Select Enter Name and enter a descriptive name (for example, the users first name).  
2. Select Enter Password and enter a password.  
3. To accept the new name/ password combination, select ADD NAME/ PASSWORD NOW. To exit the Add  
Name With Write Access screen without saving the new account, select CANCEL.  
To delete a user account, select Delete User to display a list of accounts. Select an account from the list and  
press Return to delete it. To exit the list without deleting the selected account, press the Escape key.  
Dial-in Console Access  
Remote modem terminal emulator setups can dial in to either internal modem line and establish a remote  
console session, even though they are not using PPP. This allows Netopia Inc.'s “Up and Running, Guaranteed!”  
department or other administrator with the appropriate security to remotely configure your router for you. If you  
used SmartStart to congure your router, this option will be set to “No”.  
To prevent any remote caller from establishing a remote session, leave the option Enable Dial-in Console  
Access set to “No”.  
To allow access for Up and Running, Guaranteed! with the default name and password in place, toggle this  
option to “Yes.  
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14-4 Users Reference Guide  
Enable SmartStart/Web Server  
You may wish to restrict access to the web-based screens to prevent inadvertent switching or connecting and  
disconnecting of Connection Profiles. Since SmartStart can be used to recongure the router, you may wish to  
block inadvertent damage resulting from unauthorized use of SmartStart. To prevent access to these features  
toggle this option to “No”.  
Telnet access  
Telnet is a TCP/ IP service that allows remote terminals to access hosts on an IP network. The Netopia R2020  
supports Telnet access to its configuration screens.  
Caution!  
You should consider password-protecting or restricting Telnet access to the Netopia R2020 if you suspect there  
is a chance of tampering.  
To password-protect the conguration screens, select Easy Setup from the Main Menu, and go to the Easy  
serial, Telnet, SNMP, and web server will be password-protected.  
To restrict Telnet access, select Security in the Advanced Configuration Menu and go to the Security Options  
screen. There are two levels of Telnet restriction available:  
To restrict Telnet access to the SNMP screens, select Enable Telnet Access to SNMP Screens and toggle it to  
No. (See “SNMP traps” on page 13-14.)  
To restrict Telnet access to all of the configuration screens, select Enable Telnet Console Access and toggle it  
to No.  
About filters and filter sets  
Security should be a high priority for anyone administering a network connected to the Internet. Using packet  
filters to control network communications can greatly improve your network’s security.  
The Netopia R2020s packet lters are designed to provide security for the Internet connections made to and  
from your network. You can customize the router’s filter sets for a variety of packet ltering applications.  
Typically, you use lters to selectively admit or refuse TCP/ IP connections from certain remote networks and  
specific hosts. You will also use lters to screen particular types of connections. This is commonly called  
firewalling your network.  
Before creating filter sets, you should read the next few sections to learn more about how these powerful  
security tools work.  
Whats a lter and whats a lter set?  
A filter is a rule that lets you specify what sort of data can ow in and out of your network. A particular filter can  
either be an input lter—one that is used on data (packets) coming in to your network from the Internet—or an  
output lter—one that is used on data (packets) going out from your network to the Internet.  
A filter set is a group of filters that work together to check incoming or outgoing data. A lter set can consist of  
a combination of input and output filters.  
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Security 14-5  
How filter sets work  
A filter set acts like a team of customs inspectors. Each lter is an inspector through which incoming and  
outgoing packages must pass. The inspectors work as a team, but each inspects every package individually.  
Each inspector has a specific task. One inspector’s task may be to examine the destination address of all  
outgoing packages. That inspector looks for a certain destination—which could be as specific as a street  
address or as broad as an entire countryand checks each package’s destination address to see if it matches  
that destination.  
FROM:  
FROM:  
FROM:  
T
TO:  
TO:  
A filter inspects data packets like a customs inspector scrutinizing packages.  
Filter priority  
Continuing the customs inspectors analogy, imagine the inspectors lined up to examine a package. If the  
package matches the rst inspector’s criteria, the package is either rejected or passed on to its destination,  
depending on the first inspector’s particular orders. In this case, the package is never seen by the remaining  
inspectors.  
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14-6 Users Reference Guide  
packet  
first  
filter  
no  
match?  
yes  
send  
to next  
filter  
pass or  
discard?  
discard  
(delete)  
pass  
to network  
If the package does not match the rst inspector’s criteria, it goes to the second inspector, and so on. You can  
see that the order of the inspectors in the line is very important.  
For example, lets say the rst inspector’s orders are to send along all packages that come from Rome, and the  
second inspector’s orders are to reject all packages that come from France. If a package arrives from Rome,  
the rst inspector sends it along without allowing the second inspector to see it. A package from Paris is  
ignored by the first inspector, rejected by the second inspector, and never seen by the others. A package from  
London is ignored by the first two inspectors, and so it’s seen by the third inspector.  
In the same way, filter sets apply their filters in a particular order. The rst lter applied can pass or discard a  
packet before that packet ever reaches any of the other lters. If the rst lter can neither pass nor discard the  
packet (because it cannot match any criteria), the second lter has a chance to pass or reject it, and so on.  
Because of this hierarchical structure, each lter is said to have a priority. The rst lter has the highest priority,  
and the last lter has the lowest priority.  
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Security 14-7  
How individual filters work  
As described above, a lter applies criteria to an IP packet and then takes one of three actions:  
A filters actions  
Passes the packet to the local or remote network  
Blocks (discards) the packet  
Ignores the packet  
A filter passes or blocks a packet only if it finds a match after applying its criteria. When no match occurs, the  
filter ignores the packet.  
The criteria are based on information contained in the packets. A lter is simply a rule that prescribes certain  
actions based on certain conditions. For example, the following rule qualifies as a lter:  
A filtering rule  
Block all Telnet attempts that originate from the remote host 199.211.211.17.  
This rule applies to Telnet packets that come from a host with the IP address 199.211.211.17. If a match  
occurs, the packet is blocked.  
Here is what this rule looks like when implemented as a lter on the Netopia R2020:  
+-#--Source IP Addr--Dest IP Addr-----Proto-Src.Port-D.Port--On?-Fwd-+  
+--------------------------------------------------------------------+  
| 1 199.211.211.17 0.0.0.0  
TCP 23  
Yes No |  
+--------------------------------------------------------------------+  
To understand this particular lter, look at the parts of a lter.  
Parts of a filter  
A filter consists of criteria based on packet attributes. A typical filter can match a packet on any one of the  
following attributes:  
The source IP address (where the packet was sent from)  
The destination IP address (where the packet is going)  
The type of higher-layer Internet protocol the packet is carrying, such as TCP or UDP  
Port numbers  
A filter can also match a packets port number attributes, but only if the lter’s protocol type is set to TCP or  
UDP, since only those protocols use port numbers. The lter can be congured to match the following:  
The source port number (the port on the sending host that originated the packet)  
The destination port number (the port on the receiving host that the packet is destined for)  
By matching on a port number, a filter can be applied to selected TCP or UDP services, such as Telnet, FTP, and  
World Wide Web. The tables below show a few common services and their associated port numbers.  
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Internet service  
TCP port  
Internet service  
Finger  
TCP port  
FTP  
20/ 21  
23  
79  
80  
Telnet  
World Wide Web  
News  
SMTP (mail)  
Gopher  
25  
144  
513  
70  
rlogin  
Internet service  
UDP port  
Internet service  
UDP port  
Who Is  
43  
AppleTalk Routing  
202  
Maintenance (at-rtmp)  
World Wide Web  
80  
AppleTalk Name Binding  
(at-nbp)  
202  
SNMP  
TFTP  
161  
69  
AURP (AppleTalk)  
who  
387  
513  
Port number comparisons  
A filter can also use a comparison option to evaluate a packet’s source or destination port number. The  
comparison options are:  
No Compare: No comparison of the port number specied in the filter with the packet’s port number.  
Not Equal To: For the lter to match, the packet’s port number cannot equal the port number specied in the  
filter.  
Less Than: For the lter to match, the packet’s port number must be less than the port number specied in the  
filter.  
Less Than or Equal: For the lter to match, the packet’s port number must be less than or equal to the port  
number specied in the filter.  
Equal: For the lter to match, the packet’s port number must equal the port number specied in the filter.  
Greater Than: For the lter to match, the packet’s port number must be greater than the port number specied  
in the filter.  
Greater Than or Equal: For the lter to match, the packet’s port number must be greater than or equal to the  
port number specied in the filter.  
Other filter attributes  
There are three other attributes to each lter:  
The lter’s order (i.e., priority) in the lter set  
Whether the lter is currently active  
Whether the lter is set to pass (forward) packets or to block (discard) packets  
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Security 14-9  
Putting the parts together  
When you display a lter set, its filters are displayed as rows in a table:  
+-#---Source IP Addr---Dest IP Addr-----Proto-Src.Port-D.Port--On?-Fwd-+  
+----------------------------------------------------------------------+  
| 1 192.211.211.17 0.0.0.0  
TCP 0  
23  
Yes No |  
| 2 0.0.0.0  
0.0.0.0  
0.0.0.0  
0.0.0.0  
0.0.0.0  
TCP NC  
ICMP --  
TCP NC  
UDP NC  
=6000 Yes No |  
| 3 0.0.0.0  
--  
Yes Yes |  
| 4 0.0.0.0  
>1023 Yes Yes |  
| 5 0.0.0.0  
>1023 Yes Yes |  
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
+----------------------------------------------------------------------+  
The tables columns correspond to each lter’s attributes:  
#: The lter’s priority in the set. Filter number 1, with the highest priority, is first in the table.  
Source IP Addr: The packet source IP address to match.  
Dest IP Addr: The packet destination IP address to match.  
Proto: The protocol to match. This can be entered as a number (see the table below) or as TCP or UDP if using  
those protocols.  
Protocol  
Number to use  
Full name  
N/ A  
ICMP  
TCP  
0
1
Ignores protocol type  
Internet Control Message Protocol  
Transmission Control Protocol  
User Datagram Protocol  
6
UDP  
17  
Src. Port: The source port to match. This is the port on the sending host that originated the packet.  
D. Port: The destination port to match. This is the port on the receiving host for which the packet is intended.  
On?: Displays Yes when the lter is in effect or No when it is not.  
Fwd: Shows whether the lter forwards (Yes) a packet or discards (No) it when theres a match.  
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14-10 Users Reference Guide  
Filtering example #1  
Returning to our ltering rule example from above (see page 14-7), look at how a rule is translated into a filter.  
Start with the rule, then ll in the filter’s attributes:  
1. The rule you want to implement as a lter is:  
Block all Telnet attempts that originate from the remote host 199.211.211.17.  
2. The host 199.211.211.17 is the source of the Telnet packets you want to block, while the destination  
address is any IP address. How these IP addresses are masked determines what the nal match will be,  
although the mask is not displayed in the table that displays the lter sets (you set it when you create the  
filter). In fact, since the mask for the destination IP address is 0.0.0.0, the address for Dest IP Addr could  
have been anything. The mask for Source IP Addr must be 255.255.255.255 since an exact match is  
desired.  
Source IP Addr = 199.211.211.17  
Dest IP Addr = 0.0.0.0  
Destination IP address mask = 0.0.0.0  
Note: To learn about IP addresses and masks, see Appendix C, “Understanding IP Addressing.”  
3. Using the tables on page 14-7, find the destination port and protocol numbers (the local Telnet port):  
Proto = TCP (or 6)  
D. Port = 23  
4. The lter should be enabled and instructed to block the Telnet packets containing the source address  
shown in step 2:  
On? = Yes  
Fwd = No  
This four-step process is how we produced the following filter from the original rule:  
+-#---Source IP Addr---Dest IP Addr-----Proto-Src.Port-D.Port--On?-Fwd-+  
+----------------------------------------------------------------------+  
| 1 192.211.211.17 0.0.0.0  
|
TCP 0  
23  
Yes No |  
|
+----------------------------------------------------------------------+  
Filtering example #2  
Suppose a lter is configured to block all incoming IP packets with the source IP address of 200.233.14.0,  
regardless of the type of connection or its destination. The lter would look like this:  
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Security 14-11  
+-#---Source IP Addr---Dest IP Addr-----Proto-Src.Port-D.Port--On?-Fwd-+  
+----------------------------------------------------------------------+  
| 1 200.233.14.0  
|
0.0.0.0  
0
Yes No |  
|
+----------------------------------------------------------------------+  
This filter blocks any packets coming from a remote network with the IP network address 200.233.14.0. The 0  
at the end of the address signifies any host on the class C IP network 200.233.14.0. If, for example, the lter  
is applied to a packet with the source IP address 200.233.14.5, it will block it.  
In this case, the mask, which does not appear in the table, must be set to 255.255.255.0. This way, all  
packets with a source address of 200.233.14.x will be matched correctly, no matter what the nal address byte  
is.  
Note: The protocol attribute for this filter is 0 by default. This tells the filter to ignore the IP protocol or type of  
IP packet.  
Design guidelines  
Careful thought should go into designing a new filter set. You should consider the following guidelines:  
Be sure the lter sets overall purpose is clear from the beginning. A vague purpose can lead to a faulty  
set, and that can actually make your network less secure.  
Be sure each individual lter’s purpose is clear.  
Determine how filter priority will affect the sets actions. Test the set (on paper) by determining how the  
filters would respond to a number of different hypothetical packets.  
Consider the combined effect of the lters. If every lter in a set fails to match on a particular packet, the  
packet is:  
passed if all the filters are configured to discard (not forward).  
discarded if all the filters are configured to pass (forward).  
discarded if the set contains a combination of pass and discard lters.  
Disadvantages of filters  
Although using filter sets can greatly enhance network security, there are disadvantages:  
Filters are complex. Combining them in filter sets introduces subtle interactions, increasing the likelihood  
of implementation errors.  
Enabling a large number of lters can have a negative impact on performance. Processing of packets will  
take longer if they have to go through many checkpoints.  
Too much reliance on packet lters can cause too little reliance on other security methods. Filter sets are  
not a substitute for password protection, effective safeguarding of passwords, caller ID, the “must match”  
option in the answer prole, PAP or CHAP in connection profiles, callback, and general awareness of how  
your network may be vulnerable.  
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14-12 Users Reference Guide  
An approach to using filters  
The ultimate goal of network security is to prevent unauthorized access to the network without compromising  
authorized access. Using filter sets is part of reaching that goal.  
Each lter set you design will be based on one of the following approaches:  
That which is not expressly prohibited is permitted.  
That which is not expressly permitted is prohibited.  
It is strongly recommended that you take the latter, and safer, approach to all of your filter set designs.  
Working with IP filters and filter sets  
This section covers IP filters and lter sets. For working with IPX filters and lter sets, see “IPX filters on  
page 14-21.  
Configuration  
Menu  
Filter  
Sets  
IP Filter Sets  
To work with filters and lter sets, begin by accessing the filter set screens.  
Note: Make sure you understand how lters work before attempting to use them. Read the section About  
filters and lter sets,” beginning on page 14-4.  
IP Filter Sets  
Display/Change IP Filter Set...  
Add IP Filter Set...  
Delete IP Filter Set...  
Return/Enter to configure and add a new Filter Set  
Set Up IP Filter Sets (Firewalls) from this and the following Menus.  
The procedure for creating and maintaining filter sets is as follows:  
1. Add a new lter set.  
2. Create the lters for the new filter set.  
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Security 14-13  
3. View, change, or delete individual lters and lter sets.  
The sections below explain how to execute these steps.  
Adding a filter set  
You can create up to eight different custom lter sets. Each lter set can contain up to 16 output lters and up  
to 16 input filters.  
To add a new lter set, select Add IP Filter Set in the IP Filter Sets screen and press Return to go to the Add  
Filter Set screen.  
Note: There are two groups of items in the Add Filter Set screen, one for input filters and one for output lters.  
The two groups work in essentially the same way, as you’ll see below.  
Add IP Filter Set  
Filter Set Name:  
Filter Set 2  
Display/Change Input Filter...  
Add Input Filter...  
Delete Input Filter...  
Display/Change Output Filter...  
Add Output Filter...  
Delete Output Filter...  
ADD FILTER SET  
CANCEL  
Configure the Filter Set name and its associated Filters.  
Naming a new filter set  
Filter Set 2, and so on.  
To give a new lter set a different name, select Filter Set Name and enter a new name for the filter set.  
To save the lter set, select ADD FILTER SET. The saved lter set is empty (contains no lters), but you can  
return to it later to add lters (see “Modifying filter sets” on page 14-17). Or you can add lters to your new set  
before saving it (see Adding filters to a filter set” on page 14-14).  
Select CANCEL to leave the Add Filter Set screen without saving the new filter set and return to the Filter Sets  
screen.  
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14-14 Users Reference Guide  
Input and output filters—source and destination  
There are two kinds of filters you can add to a lter set: input and output. Input lters check packets received  
from the Internet, destined for your network. Output filters check packets transmitted from your network to the  
Internet.  
packet  
input filter  
LAN  
WAN  
packet  
output filter  
The Netopia R-series Router  
Packets in the Netopia R2020 pass through an input filter if they originate in the WAN and through an output filter if they’re  
being sent out to the WAN.  
The process for adding input and output lters is exactly the same. The main difference between the two  
involves their reference to source and destination. From the perspective of an input filter, your local network is  
the destination of the packets it checks, and the remote network is their source. From the perspective of an  
output lter, your local network is the source of the packets, and the remote network is their destination.  
Type of filter  
“source” means  
“destination” means  
Input lter  
the remote network  
the local network  
the local network  
Output lter  
the remote network  
Adding filters to a filter set  
In this section you’ll learn how to add an input filter to a lter set. Adding an output lter works exactly the same  
way, providing you keep the different source and destination perspectives in mind.  
To add an input filter, select Add Input Filter in the Add IP Filter Set screen and go to the Add Filter screen.  
(Select Add Output Filter to add an output lter.)  
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Security 14-15  
Add Filter  
Enabled:  
Forward:  
No  
No  
Source IP Address:  
Source IP Address Mask:  
0.0.0.0  
0.0.0.0  
Dest. IP Address:  
Dest. IP Address Mask:  
0.0.0.0  
0.0.0.0  
Protocol Type:  
0
Source Port Compare...  
Source Port ID:  
Dest. Port Compare...  
Dest. Port ID:  
No Compare  
0
No Compare  
0
ADD THIS FILTER NOW  
CANCEL  
Enter the IP specific information for this filter.  
1. To make the lter active in the filter set, select Enabled and toggle it to Yes. If Enabled is toggled to No, the  
filter can still exist in the filter set, but it will have no effect.  
2. If you want the lter to forward packets that match its criteria to the destination IP address, select Forward  
and toggle it to Yes. If Forward is toggled to No, packets matching the lter’s criteria will be discarded.  
3. Select Source IP Address and enter the source IP address this filter will match on. You can enter a subnet  
or a host address.  
4. Select Source IP Address Mask and enter a mask for the source IP address. This allows you to further  
modify the way the filter will match on the source address. Enter 0.0.0.0 to force the lter to match on all  
source IP addresses, or enter 255.255.255.255 to match the source IP address exclusively.  
5. Select Dest. IP Address and enter the destination IP address this filter will match on. You can enter a  
subnet or a host address.  
6. Select Dest. IP Address Mask and enter a mask for the destination IP address. This allows you to further  
modify the way the filter will match on the destination address. Enter 0.0.0.0 to force the lter to match on  
all destination IP addresses.  
7. Select Protocol Type and enter ICMP, TCP, UDP, Any, or the number of another IP transport protocol (see  
the table on page 14-9).  
Note: If Protocol Type is set to TCP or UDP, the settings for port comparison that you congure in steps 8  
and 9 will appear. These settings only take effect if the Protocol Type is TCP or UDP.  
8. Select Source Port Compare and choose a comparison method for the lter to use on a packets source  
port number. Then select Source Port ID and enter the actual source port number to match on (see the  
table on page 14-7).  
9. Select Dest. Port Compare and choose a comparison method for the lter to use on a packets destination  
port number. Then select Dest. Port ID and enter the actual destination port number to match on (see the  
table on page 14-7).  
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14-16 Users Reference Guide  
10. When you are nished conguring the filter, select ADD THIS FILTER NOW to save the lter in the filter set.  
Select CANCEL to discard the lter.  
Viewing filters  
To display a view-only table of input (output) filters, select Display/ Change Input Filters (Display/ Change  
Output Filters) in the Add IP Filter Set screen.  
Modifying filters  
To modify a filter, select Display/ Change Input Filter (Display/ Change Output Filter) in the Add IP Filter Set  
screen to display a table of filters.  
Select a lter from the table and press Return to go to the Change Filter screen. The parameters in this screen  
are the same as the ones in the Add Filter screen (see Adding filters to a filter set” on page 14-14).  
Change Filter  
Enabled:  
Forward:  
No  
No  
Source IP Address:  
Source IP Address Mask:  
0.0.0.0  
0.0.0.0  
Dest. IP Address:  
Dest. IP Address Mask:  
0.0.0.0  
0.0.0.0  
Protocol Type:  
0
Source Port Compare...  
Source Port ID:  
Dest. Port Compare...  
Dest. Port ID:  
No Compare  
0
No Compare  
0
Enter the IP specific information for this filter.  
Deleting filters  
To delete a lter, select Delete Input Filter (Delete Output Filter) in the Add Filter Set screen to display a table  
of lters.  
Select the lter from the table and press Return to delete it. Press the Escape key to exit the table without  
deleting the filter.  
Viewing filter sets  
To display a view-only list of lter sets, select Display/ Change Filter Sets in the IP Filter Sets screen.  
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Modifying filter sets  
To modify a filter set, select Display/ Change Filter Set in the Filter Sets screen to display a list of lter sets.  
Select a lter set from the list and press Return to go to the Change IP Filter Set screen. The items in this  
screen are the same as the ones in the Add Filter screen (see Adding filters to a filter set” on page 14-14).  
Change IP Filter Set  
Filter Set Name:  
Basic Firewall  
Display/Change Input Filter...  
Add Input Filter...  
Delete Input Filter...  
Display/Change Output Filter...  
Add Output Filter...  
Delete Output Filter...  
Deleting a filter set  
Note: If you delete a lter set, all of the filters it contains are deleted as well. To reuse any of these lters in  
another set, you’ll have to note their configuration before deleting the current filter set and then recreate them.  
To delete a lter set, select Delete Filter Set in the IP Filter Sets screen to display a list of lter sets.  
Select a lter set from the list and press Return to delete it. Press the Escape key to exit the list without  
deleting the filter set.  
A sample IP filter set  
This section contains the settings for a filter set, called Basic Firewall, which is part of the Netopia R2020s  
factory conguration.  
Basic Firewall blocks undesirable trafc originating from the WAN (in most cases, the Internet), but passes all  
trafc originating from the LAN. It follows the conservative “that which is not expressly permitted is prohibited”  
approach: unless an incoming packet expressly matches one of the constituent input filters, it will not be  
forwarded to the LAN.  
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14-18 Users Reference Guide  
The ve input lters and one output lter that make up Basic Firewall are shown in the table below.  
Input filter Input filter Input filter Input filter Input filter  
Output  
filter 1  
Setting  
Enabled  
1
2
3
4
5
Yes  
No  
Yes  
No  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Forward  
Yes  
Source IP  
address  
0.0.0.0  
0.0.0.0  
0.0.0.0  
0.0.0.0  
TCP  
0.0.0.0  
0.0.0.0  
0.0.0.0  
0.0.0.0  
TCP  
0.0.0.0  
0.0.0.0  
0.0.0.0  
0.0.0.0  
0.0.0.0  
0.0.0.0  
0.0.0.0  
0.0.0.0  
TCP  
0.0.0.0  
0.0.0.0  
0.0.0.0  
0.0.0.0  
UDP  
0.0.0.0  
Source IP  
address mask  
0.0.0.0  
0.0.0.0  
0.0.0.0  
Dest. IP  
address  
Dest. IP  
address mask  
Protocol type  
ICMP  
N/ A  
0
Source port  
comparison  
No  
Compare  
No  
Compare  
No  
Compare  
No  
Compare  
N/ A  
Source port ID  
0
0
N/ A  
N/ A  
0
0
N/ A  
N/ A  
Dest. port  
comparison  
Equal  
Equal  
Greater  
Than  
Greater  
Than  
Dest. port ID  
2000  
6000  
N/ A  
1023  
1023  
N/ A  
Basic Firewall’s filters play the following roles.  
Input filters 1 and 2: These block WAN-originated OpenWindows and X-Windows sessions. Service origination  
requests for these protocols use ports 2000 and 6000, respectively. Since these are greater than 1023,  
OpenWindows and X-Windows traffic would otherwise be allowed by input filter 4. Input lters 1 and 2 must  
precede input lter 4; otherwise they would have no effect as lter 4 would have already passed OpenWindows  
and X-Windows traffic.  
Input filter 3: This filter explicitly passes all WAN-originated ICMP trafc to permit devices on the WAN to ping  
devices on the LAN. Ping is an Internet service that is useful for diagnostic purposes.  
Input filters 4 and 5: These lters pass all TCP and UDP trafc, respectively, when the destination port is  
greater than 1023. This type of trafc generally does not allow a remote host to connect to the LAN using one  
of the potentially intrusive Internet services, such as Telnet, FTP, and WWW.  
Output filter 1: This filter passes all outgoing traffic to make sure that no outgoing connections from the LAN  
are blocked.  
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Basic Firewall is suitable for a LAN containing only client hosts that wish to access servers on the WAN, not for  
a LAN containing servers providing services to clients on the WAN. Basic Firewall’s general strategy is to  
explicitly pass WAN-originated TCP and UDP trafc to ports greater than 1023. Ports lower than 1024 are the  
service origination ports for various Internet services such as FTP, Telnet, and the World Wide Web (WWW).  
A more complicated filter set would be required to provide WAN access to a LAN-based server. See “Possible  
modifications,” below, for ways to allow remote hosts to use services provided by servers on the LAN.  
Possible modifications  
You can modify the sample filter set Basic Firewall to allow incoming traffic using the examples below. These  
modifications are not intended to be combined. Each modification is to be the only one used with Basic Firewall.  
The results of combining filter set modifications can be difficult to predict. It is recommended that you take  
special care if making more than one modification to the sample filter set.  
Trusted host. To allow unlimited access by a trusted remote host with the IP address a.b.c.d (corresponding to  
a numbered IP address such as 163.176.8.243), insert the following input filter ahead of the current input filter  
1:  
Enabled: Yes  
Forward: Yes  
Source IP Address: a.b.c.d  
Source IP Address Mask: 255.255.255.255  
Dest. IP Address: 0.0.0.0  
Dest. IP Address Mask: 0.0.0.0  
Protocol Type: 0  
Trusted subnet. To allow unlimited access by a trusted remote subnet with subnet address a.b.c.d  
(corresponding to a numbered IP address such as 163.176.8.0) and subnet mask e.f.g.h (corresponding to a  
numbered IP mask such as 255.255.255.0), insert the following input filter ahead of the current input filter 1:  
Enabled: Yes  
Forward: Yes  
Source IP Address: a.b.c.d  
Source IP Address Mask: e.f.g.h  
Dest. IP Address: 0.0.0.0  
Dest. IP Address Mask: 0.0.0.0  
Protocol Type: 0  
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14-20 Users Reference Guide  
FTP sessions. To allow WAN-originated FTP sessions to a LAN-based FTP server with the IP address a.b.c.d  
(corresponding to a numbered IP address such as 163.176.8.243), insert the following input filter ahead of the  
current input filter 1:  
Enabled: Yes  
Forward: Yes  
Source IP Address: 0.0.0.0  
Source IP Address Mask: 0.0.0.0  
Dest. IP Address: a.b.c.d  
Dest. IP Address Mask: 255.255.255.255  
Protocol Type: TCP  
Source Port Comparison: No Compare  
Source Port ID: 0  
Dest. Port Comparison: Equal  
Dest. Port ID: 21  
Note: A similar lter could be used to permit Telnet or WWW access. Set the Dest. Port ID to 23 for Telnet or  
80 for WWW.  
AURP tunnel. To allow an AURP tunnel between a remote AURP router with the IP address a.b.c.d  
(corresponding to a numbered IP address such as 163.176.8.243) and a local AURP router (including the  
Netopia R2020 itself), insert the following input filter ahead of the current input filter 1:  
Enabled: Yes  
Forward: Yes  
Source IP Address: a.b.c.d  
Source IP Address Mask: 255.255.255.255  
Dest. IP Address: 0.0.0.0  
Dest. IP Address Mask: 0.0.0.0  
Protocol Type: UDP  
Source Port Comparison: Equal  
Source Port ID: 387  
Dest. Port Comparison: Equal  
Dest. Port ID: 387  
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Security 14-21  
IPX filters  
Filter Sets  
(Firewalls)  
IPX Filters  
and Filter Sets  
System  
Configuration  
Main  
Menu  
IPX packet lters work very similarly to IP packet lters. They lter data trafc coming from or going to remote  
IPX networks. IPX filters can be set up to pass or discard IPX packets based on a number of user-dened  
criteria. Like IP filters, IPX filters must be grouped in sets that are applied to the answer prole or to connection  
profiles.  
IPX SAP lters are used for filtering server entries not required to pass over the WAN links. When connecting to  
a large IPX network via dial-up connection, the transfer of large numbers of SAP entries can consume significant  
bandwidth on the WAN link.  
Note: Using SAP ltering to prevent a server from being advertised does not provide security against that  
server being accessed—IPX packet ltering must be used for that purpose.  
Setting up and using IPX filter sets is a four-step process:  
1. Create the lters to use.  
2. Create the lter sets to use.  
3. Add lters to the filter sets.  
4. Attach the lter sets to the answer prole or to connection profiles.  
You can congure IPX filters and set up IPX filter sets from the IPX Filters and Filter Sets screen.  
IPX Filters and Filter Sets  
Display/Change IPX Packet Filters...  
Add IPX Packet Filter...  
Delete IPX Packet Filter...  
Display/Change IPX Packet Filter Sets...  
Add IPX Packet Filter Set...  
Delete IPX Packet Filter Set...  
Display/Change IPX Sap Filters...  
Add IPX Sap Filter...  
Delete IPX Sap Filter...  
Display/Change IPX Sap Filter Sets...  
Add IPX Sap Filter Set...  
Delete IPX Sap Filter Set...  
Define your filters 1st. IPX Filter Sets refer to, but don't contain, filters.  
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14-22 Users Reference Guide  
The items in the IPX Filters and Filter Sets screen are grouped into four areas:  
IPX packet lters  
IPX packet lter sets  
IPX SAP lters  
IPX SAP lter sets  
The following sections explain the items in each of these areas.  
IPX packet filters  
For each IPX packet lter, you can congure a set of parameters to match on the source or destination  
attributes of IPX data packets coming from or going to the WAN.  
Viewing and modifying packet filters  
To display a view-only table of IPX packet lters, select Show/ Change IPX Packet Filters in the IPX Filters and  
Filter Sets screen.  
To modify any of the filters in the table, note the desired lter and press Return to go to the Change Packet Filter  
screen. The parameters in this screen are the same as the ones in the Add Packet Filter screen (see the next  
section).  
Adding a packet filter  
To add a new IPX packet lter, select Add IPX Packet Filter in the IPX Filters and Filter Sets screen and press  
Return to go to the Add Packet Filter screen.  
Add Packet Filter  
Filter Name:  
IPX Filter 1  
Source Network:  
Source Node Address:  
Source Socket:  
00000000  
000000000000  
0000  
Destination Network:  
Destination Node Address:  
Destination Socket:  
00000000  
000000000000  
0000  
ADD FILTER NOW  
CANCEL  
Configure a new IPX Packet Filter. Finished? ADD or CANCEL to exit.  
By default, the filter’s socket numbers and network and node addresses are null (all zeros). This sets the lter  
to match on any IPX data packet. You should configure the filter using criteria that meet your security needs.  
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Security 14-23  
1. Select Filter Name and enter a descriptive name for the filter.  
2. To specify a source network for the filter to match on, select Source Network and enter an IPX network  
address.  
3. To specify a source node for the lter to match on, select Source Node Address and enter an IPX node  
address.  
4. To specify a source socket for the lter to match on, select Source Socket and enter an IPX source socket  
number.  
5. To specify a destination network for the filter to match on, select Destination Network and enter an IPX  
network address.  
6. To specify a destination node for the filter to match on, select Destination Node Address and enter an IPX  
node address.  
7. To specify a destination socket for the filter to match on, select Destination Socket and enter an IPX  
destination socket number.  
8. Select ADD FILTER NOW to save the current lter. Select CANCEL to exit the Add Packet Filter screen  
without saving the new filter.  
Deleting a packet filter  
To delete a packet lter, select Delete IPX Packet Filter in the IPX Filters and Filter Sets screen to display a  
table of filters. Select a lter from the table and press Return to delete it. Press the Escape key to exit the table  
without deleting the lter.  
IPX packet filter sets  
Before the individual filters can be used, IPX packet lters must be grouped into sets. A lter can be part of  
more than one lter set.  
Viewing and modifying packet filter sets  
To display a table of IPX packet lter sets, select Show/ Change IPX Packet Filter Sets in the IPX Filters and  
Filter Sets screen.  
To modify any of the filter sets in the list, select the desired lter set and press Return to go to the Change  
Packet Filter Set screen. The parameters in this screen are the same as the ones in the Add Packet Filter Set  
screen (see the next section).  
Adding a packet filter set  
To add a new IPX packet lter set, select Add IPX Packet Filter Set in the IPX Filters and Filter Sets screen and  
press Return to go to the Add Packet Filter Set screen.  
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14-24 Users Reference Guide  
Add Packet Filter Set  
Filter Set Name:  
Show Filters/Change Action on Match...  
Append Filter...  
Remove Filter...  
ADD FILTER SET NOW  
CANCEL  
Configure an IPX Filter Set here. You must ADD FILTER SET NOW to save.  
Follow these steps to congure the new packet lter set:  
1. Select Filter Set Name and enter a descriptive name for the filter set.  
2. To change the forwarding action of filters in the filter set, select Show Filters/ Change Action on Match  
and press Return to go to the Show Filters/ Change Actions on Match screen.  
Show Filters/Change Actions on Match  
Filter Name---------------------Forward  
Filter 1  
No  
Filter 2  
No  
<<NO MATCH>>  
Yes  
Set whether filters forward or drop matching packets here.  
Select a lter and toggle the packet forwarding action to Yes (pass) or No (discard).  
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Security 14-25  
3. To add a lter to the lter set, select Append Filter to display a table of filters. Select a lter from the table  
and press Return to add it to the lter set. The default action of newly added lters is to not forward  
packets that match their criteria.  
To exit the table without adding the lter, press the Escape key.  
4. To remove a filter from the filter set, select Detach Filter to display a table of appended lters. Select a  
filter from the table and press Return to remove it from the set. To exit the table without removing the filter,  
press the Escape key.  
5. Select ADD FILTER SET NOW to save the current lter set. Select CANCEL to exit the Add Packet Filter Set  
screen without saving the new filter set.  
Deleting a packet filter set  
To delete a packet lter set, select Delete IPX Packet Filter Set in the IPX Filters and Filter Sets screen to  
display a list of lter sets. Select a lter set from the list and press Return to delete it. Press the Escape key to  
exit the list without deleting the lter set.  
Note: Deleting a filter set does not delete the lters in that set. However, the lters in the deleted set are no  
longer in effect (unless they are part of another set). The deleted set will no longer appear in the answer prole  
or any connection proles to which it was added.  
IPX SAP lters  
For each IPX SAP lter, you can congure a set of parameters to match on certain attributes of IPX SAP packet  
entries. The lters check IPX SAP packets for entries that match and then act on those entries. The SAP  
packets themselves are always allowed to continue after their entries are checked.  
The purpose of ltering SAP packets is not to make your network more secure, but to add efciency to network  
bandwidth use. Filtering SAP packets may reduce the size of SAP packets and SAP bindery tables by removing  
unwanted entries.  
Viewing and modifying SAP lters  
To display a table of IPX SAP lters, select Show/ Change IPX SAP Filters in the IPX Filters and Filter Sets  
screen.  
To modify any of the filters in the table, select the desired lter and press Return to go to the Change SAP Filter  
screen. The parameters in this screen are the same as the ones in the Add SAP Filter screen (see the next  
section).  
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14-26 Users Reference Guide  
Adding a SAP lter  
To add a new IPX SAP lter, select Add IPX SAP Filter in the IPX Filters and Filter Sets screen and press Return  
to go to the Add SAP Filter screen.  
Add Sap Filter  
Filter Name:  
Server Name:  
Socket:  
Type:  
0000  
0000  
IPX Network:  
IPX Node Address:  
00000000  
000000000000  
ADD FILTER NOW  
CANCEL  
Configure a new IPX SAP Filter. Finished? ADD or CANCEL to exit.  
By default, the filter’s socket and type numbers and network and node addresses are null (all zeros). This sets  
the lter to match on any IPX SAP packet entry. You should configure the filter using criteria that meet your  
needs.  
Follow these steps to congure the new SAP lter:  
1. Select Filter Name and enter a descriptive name for the filter.  
2. To specify a server name for the filter to match on, select Server Name and enter the name of an IPX  
server. You can use the wildcard characters * (asterisk) and ? (question mark). Use * to match any string,  
including a null string (no characters), and ? to match any single character in the server’s name. For  
example, the lter could match on the server name “NETOPIAwith “NETO*”, “NETO?IA, and “NETOPIA*”.  
3. To specify a socket for the filter to match on, select Socket and enter an IPX socket number.  
4. To specify a type number for the filter to match on, select Type and enter an IPX type number.  
5. To specify an IPX network address for the lter to match on, select IPX Network and enter an IPX network  
address.  
6. To specify an IPX node address for the filter to match on, select IPX Node Address and enter an IPX node  
address.  
7. Select ADD FILTER NOW to save the current lter. Select CANCEL to exit the Add SAP Filter screen without  
saving the new filter.  
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Security 14-27  
Deleting a SAP lter  
To delete a SAP lter, select Delete IPX SAP filter in the IPX Filters and Filter Sets screen to display a table of  
filters. Select a lter from the table and press Return to delete it. Press the Escape key to exit the table without  
deleting the filter.  
IPX SAP lter sets  
Before IPX SAP lters can be used, they must be grouped into sets. A SAP lter can be part of more than one  
filter set.  
Viewing and modifying SAP lter sets  
To display a table of IPX SAP lter sets, select Show/ Change IPX SAP Filter Sets in the IPX Filters and Filter  
Sets screen to display a list of lter sets.  
To modify any of the filter sets in the list, select the desired lter set and go to the Change SAP Filter Set  
screen. The parameters in this screen are the same as the ones in the Add SAP Filter Set screen (see the  
previous section).  
Adding a SAP lter set  
To add a new IPX SAP lter set, select Add IPX SAP Filter Set in the IPX Filters and Filter Sets screen and go to  
the Add SAP Filter Set screen.  
Add SAP Filter Set  
Filter Set Name:  
Show Filters/Change Action on Match...  
Append Filter...  
Remove Filter...  
ADD FILTER SET NOW  
CANCEL  
Configure an IPX Filter Set here. You must ADD FILTER SET NOW to save.  
Follow these steps to congure the new SAP lter set:  
1. Select Filter Set Name and enter a descriptive name for the filter set.  
2. To change the forwarding action of filters in the filter set, select Show Filters/ Change Action on Match  
and press Return to go to the Show Filters/ Change Actions on Match screen.  
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14-28 Users Reference Guide  
Show Filters/Change Actions on Match  
Filter Name---------------------Forward  
Filter 1  
No  
Filter 2  
No  
<<NO MATCH>>  
Yes  
Set whether filters forward or drop matching packets here.  
Select a lter and toggle the entry forwarding action to Yes (pass) or No (discard).  
3. To add a lter to the lter set, select Append Filter to display a table of filters. Select a lter from the table  
and press Return to add it to the lter set. The default action of newly added lters is to not forward  
(discard) packet entries that match their criteria.  
To exit the table without adding the lter, press the Escape key.  
4. To remove a filter from the filter set, select Detach Filter to display a table of appended lters. Select a  
filter from the table and press Return to remove it from the set. To exit the table without removing the filter,  
press the Escape key.  
5. Select ADD FILTER SET NOW to save the current lter set. Select CANCEL to exit the Add SAP Filter Set  
screen without saving the new filter set.  
Deleting a SAP lter set  
To delete a SAP lter set, select Delete IPX SAP Filter Set in the IPX Filters and Filter Sets screen to display a  
list of lter sets. Select a lter set from the list and press Return to delete it. Press the Escape key to exit the  
list without deleting the lter set.  
Note: Deleting a filter set does not delete the lters in that set. However, the lters in the deleted set are no  
longer in effect (unless they are part of another set). The deleted set will no longer appear in the answer prole  
or any connection proles to which it was added.  
Firewall tutorial  
General Firewall Terms  
Firewall: a component or set of components that restrict access between a protected network and the Internet,  
or between two networks.  
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Security 14-29  
Host: A workstation on the Network.  
Packet: Unit of communication on the Internet.  
Packet Filter: Packet lters allow or deny packets based on source or destination IP addresses, TCP or UDP  
ports, or the TCP ACK bit.  
Port: A number that denes a particular type of service.  
Filter Rule: A filter set is comprised of individual lter rules.  
Filter Set: A grouping of individual filter rules.  
Basic IP Packet Components  
All IP packets contain the same basic “header” information, as follows:  
Source IP Address  
Destination IP Address  
Source Port  
Destination Port  
Protocol  
163.176.132.18  
163.176.4.27  
2541  
80  
TCP  
ACK Bit  
Yes  
DATA  
User Data  
This header information is what the packet lter uses to make ltering decisions. It is important to note that a  
packet lter does not look into the IP datastream (the User Data from above) to make ltering decisions.  
Basic Protocol Types  
TCP: Transmission Control Protocol. TCP provides reliable packet delivery and has a retransmission  
mechanism (so packets are not lost). RFC 793 is the specification for TCP.  
UDP: User Datagram Protocol. Unlike TCP, UDP does not guarantee reliable, sequenced packet delivery. If data  
does not reach its destination, UDP does not re transmit the data. RFC 768 is the specification for UDP.  
And there are many more ports dened in the Assigned Addresses RFC.  
Example TCP/UDP Ports  
TCP Port  
20/ 21  
Service  
FTP  
UDP Port  
161  
Service  
SNMP  
23  
25  
Telnet  
SMTP  
69  
TFTP  
387  
AURP  
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14-30 Users Reference Guide  
80  
WWW  
News  
144  
Firewall design rules  
There are two basic rules to rewall design:  
What is not explicitly allowed is denied...”  
and  
What is not explicitly denied is allowed...”  
The rst rule is far more secure, and is the best approach to rewall design. It is far easier (and more secure)  
to allow in or out only certain services and deny anything else. If the other rule is used, you would have to gure  
out everything that you want to disallow, now and future.  
Firewall Logic  
Firewall design is a test of logic, and lter rule ordering is critical. If a packet is passed through a series of lter  
rules and then the packet matches a rule, the appropriate action is taken. The packet will not pass through the  
remainder of the lter rules.  
For example, if you had the following filter set...  
Allow WWW access;  
Allow FTP access;  
Allow SMTP access;  
Deny all other packets.  
and a packet goes through these rules destined for FTP, the packet would pass through the rst rule (WWW), go  
through the second rule (FTP), matches this rule and the packet is allowed through.  
If you had this lter set for example....  
Allow WWW access;  
Allow FTP access;  
Deny FTP access;  
Deny all other packets.  
and a packet goes through these rules destined for FTP, the packet would pass through the rst lter rule  
(WWW), match the second rule (FTP) and the packet is allowed through. Even though the next rule is to deny all  
FTP trafc, the FTP packet will never make it to this rule.  
Binary Representation  
It is easiest when doing filtering to convert the IP address and mask in question to binary. This will allow you to  
perform the logical AND to determine if a packet matches a lter rule.  
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Security 14-31  
Logical ANDing  
When a packet is compared (in most cases) a logical AND is performed. First the IP addresses and subnet  
masks are converted to binary and then ANDed together. The rules for logical ANDing are as follows:  
0 AND 0 = 0  
0 AND 1 = 0  
1 AND 0 = 0  
1 AND 1 = 1  
For example:  
Filter rule:  
Deny  
IP: 163.176.1.15  
Mask: 255.255.255.255 BINARY: 11111111.11111111.11111111.11111111  
Incoming Packet:  
IP 163.176.1.15  
AND the incoming packet and subnet mask together, the result is:  
10100011.10110000.00000001.00001111  
BINARY: 10100011.10110000.00000001.00001111  
BINARY: 10100011.10110000.00000001.00001111  
which matches the IP address in the filter rule and the packet is denied.  
Implied Rules  
With a given set of lter rules, there is an Implied rule which may or may not be shown to the user. The implied  
rule tells the filter set what to do with a packet that does not match any of the lter rules. An example of implied  
rules is as follows:  
Implied  
Meaning  
Y+Y+Y=N  
N+N+N=Y  
Y+N+Y=N  
If all filter rules are YES, the implied is NO.  
If all filter rules are NO, the implied is YES.  
If a mix of YES and NO filters, the implied is NO.  
Established Connections  
The TCP header contains one bit called the ACK Bit (or TCP Ack bit). This ACK Bit only appears with TCP, not  
UDP. The ACK bit is part of the TCP mechanism that guaranteed the delivery of data. The ACK bit is set  
whenever one side of a connection has received data from the other side. Only the first TCP packet will not have  
the ACK bit set, once the TCP connection is in place the remainder of the TCP packets with have the ACK bit  
set.  
The ACK bit is helpful for firewall design and reduces the number of potential lter rules. A lter rule could be  
created just allowing incoming TCP packets with the ACK bit set, as these packets had to be originated from the  
local network.  
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14-32 Users Reference Guide  
Example IP Filter Set Screen  
This is an example of the Netopia IP filter set screen:  
Change Filter  
Enabled:  
Forward:  
Yes  
No  
Source IP Address:  
Source IP Address Mask:  
0.0.0.0  
0.0.0.0  
Dest. IP Address:  
Dest. IP Address Mask:  
0.0.0.0  
0.0.0.0  
Protocol Type:  
TCP  
Source Port Compare...  
Source Port ID:  
No Compare  
0
Dest. Port Compare...  
Dest. Port ID:  
Equal  
2000  
No  
Established TCP Conns. Only:  
Return/Enter accepts * Tab toggles * ESC cancels.  
Enter the IP specific information for this filter.  
Filter Basics  
In the source or destination IP address elds, the IP address that is entered MUST be the NETWORK address of  
the subnet. A HOST address can be entered, but the applied subnet mask must be 32 bits (255.255.255.255).  
The Netopia R2020 has the ability to compare source and destination TCP or UDP ports. These options are as  
follows:  
Item  
No compare  
What it means  
Does not compare TCP or UDP port  
Matches any port other than what is dened  
Anything less than the port dened  
Any port less than or equal to the port dened  
Matches only the port dened  
Not Equal To  
Less Than  
Less Than Or Equal  
Equal  
Greater Than or Equal Matches the port or any port greater  
Greater Than Matches anything greater than the port dened.  
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Security 14-33  
Example Network  
Incoming  
Packet Filter  
Netopia  
Internet  
DATA  
IP: 200.1.1.??  
Example Filters  
Example 1  
Filter Rule:  
200.1.1.0  
(Source IP Network Address)  
(Source IP Mask)  
255.255.255.128  
Forward = No  
(What happens on match)  
Incoming packet has the source address of 200.1.1.28  
IP Address  
200.1.1.28  
AND  
Binary Representation  
00011100  
(Source address in incoming IP packet)  
255.255.255.128 10000000  
00000000  
(Perform the logical AND)  
(Logical AND result)  
This incoming IP packet has a source IP address that matches the network address in the Source IP Address  
eld (00000000) in the Netopia R2020. This will NOT forward this packet.  
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14-34 Users Reference Guide  
Example 2  
Filter Rule:  
200.1.1.0  
(Source IP Network Address)  
(Source IP Mask)  
255.255.255.128  
Forward = No  
(What happens on match)  
Incoming packet has the source address of 200.1.1.184  
IP Address  
200.1.1.184  
AND  
Binary Representation  
10111000  
(Source address in incoming IP packet)  
255.255.255.128 10000000  
10000000  
(Perform the logical AND)  
(Logical AND result)  
This incoming IP packet (10000000) has a source IP address that does not match the network address in the  
Source IP Address eld (00000000) in the Netopia R2020. This rule WILL forward this packet because the  
packet does not match.  
Example 3  
Filter Rule:  
200.1.1.96  
(Source IP Network Address)  
(Source IP Mask)  
255.255.255.240  
Forward = No  
(What happens on match)  
Incoming packet has the source address of 200.1.1.184  
IP Address  
200.1.1.184  
AND  
Binary Representation  
10111000  
(Source address in incoming IP packet)  
255.255.255.240 11110000  
10110000  
(Perform the logical AND)  
(Logical AND result)  
Since the Source IP Network Address in the Netopia R2020 is 01100000, and the source IP address after the  
logical AND is 1011000, this rule does NOT match and this packet will be passed.  
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Security 14-35  
Example 4  
Filter Rule:  
200.1.1.96  
(Source IP Network Address)  
(Source IP Mask)  
255.255.255.240  
Forward = No  
(What happens on match)  
Incoming packet has the source address of 200.1.1.104  
IP Address  
200.1.1.104  
AND  
Binary Representation  
01101000  
(Source address in incoming IP packet)  
255.255.255.240 11110000  
01100000  
(Perform the logical AND)  
(Logical AND result)  
Since the Source IP Network Address in the Netopia R2020 is 01100000, and the source IP address after the  
logical AND is 01100000, this rule DOES match and this packet will NOT be passed.  
Example 5  
Filter Rule:  
200.1.1.96  
(Source IP Network Address)  
(Source IP Mask)  
255.255.255.255  
Forward = No  
(What happens on match)  
Incoming packet has the source address of 200.1.1.96  
IP Address  
200.1.1.96  
AND  
Binary Representation  
01100000  
(Source address in incoming IP packet)  
255.255.255.255 11111111  
01100000  
(Perform the logical AND)  
(Logical AND result)  
Since the Source IP Network Address in the Netopia R2020 is 01100000, and the source IP address after the  
logical AND is 01100000, this rule DOES match and this packet will NOT be passed. This rule masks off a  
SINGLE IP address.  
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14-36 Users Reference Guide  
Token Security Authentication  
This section discusses how to congure and use security authentication on the Netopia R2020.  
Note: The security authentication feature only applies to Netopia R2020 models connecting over a dial-up line  
using the PPP-PAP-TOKEN or PPP-CACHE-TOKEN authentication protocol.  
Securing network environments  
Unauthorized tampering or theft of information on internal networks causes serious ramifications, given the  
reliance on information systems. Network abuse is a serious problem, complicated by the difficulty in detecting  
the source of the abuses. An unauthorized user can gain access to networks and copy information without  
leaving a trace.  
Password protection is one solution, but static passwords are often insecure. They can be compromised,  
allowing unauthorized users to disguise themselves as authorized users and enter supposedly secure systems.  
However, a company called Security Dynamics™ has patented a security authentication technology to increase  
network security.  
SecurID is a two-factor authentication process to protect against unauthorized access. This dynamic user  
authentication produces a randomly-generated security code mechanism that changes every 60 seconds. At  
login, authorized users enter their password and the code displayed on their SecurID token card. While a  
password may be compromised, the constantly changing access code, which requires the token card during  
system use, bars unauthorized users from entering the network.  
Using the SecurID token card  
Each SecurID token card is programmed with an algorithm that ensures every code displayed is valid only for  
that user at that particular time. The token card has a display that authorizes the individual user access to the  
computer. Through this authentication system, the users identity is verified when the correct password and  
current code are entered from the user’s token.  
Personal identification number (PIN)  
The users password is called a personal identification number, or PIN. The user enters the secret PIN from a  
console connection, followed by the current code displayed on the token card. Then the access control module  
must authenticate the token’s unique code in combination with the user’s secret PIN before access is granted.  
Key Security Authentication Features of the Netopia R2020  
As a remote device, the Netopia R2020 offers client/ calling side security authentication. This feature allows  
the Netopia R2020 to call a server router and perform security card authentication. The router of the called  
server must have access to a server with ACE software loaded on it.  
To perform security card authentication, each user must have a security authentication token card and a PIN. In  
addition, the user’s identifying information must reside on the remote ACE servers for authentication  
negotiation to properly take place.  
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Security 14-37  
The Netopia R2020 supports the following user congurations for security authentication:  
Single user, calling a single destination (single session)  
Single user, calling multiple destinations (two simultaneous and separate sessions)  
Multiple users, calling a single destination (single session)  
Multiple users, calling multiple destinations (two simultaneous and separate sessions  
Security authentication components  
To properly identify and authenticate an authorized user, the following are required:  
A secret personal identification number (PIN) for each user.  
A security authentication token card.  
A Security Access Control Module (ACM).  
Note: The Netopia R2020 currently only supports Ascend routers as ACMs.  
An external Netopia R2020 calling into a designated server. For example, a telecommuter dialing into a  
remote site from a Netopia R2020 interested in accessing personal email or file sharing services.  
Note: The Netopia R2020 does not include a security authentication token card.  
Configuring for security authentication  
To congure the Netopia R2020 to support security authentication, select an authentication method and set up  
a designated connection profile from the System Configuration screen or your rst connection profile from Easy  
Setup.  
1. From the WAN Configuration menu, select Display/ Change Connection Profile. From the pop-up menu that  
appears, select a Connection Profile. In the Connection Profile screen select Datalink Options.  
WAN  
Configuration  
Main  
Menu  
Display/ Change  
Connection Profile  
Datalink Options  
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14-38 Users Reference Guide  
Datalink (PPP/MP) Options  
Data Compression...  
Ascend LZS  
PAP-TOKEN  
Send Authentication...  
Send User Name:  
Receive User Name:  
Receive Password:  
Channel Usage...  
Dynamic  
Auto  
Bandwidth Allocation...  
Maximum Packet Size:  
1500  
In this Screen you will configure the PPP/MP specific connection params.  
2. Select Send Authentication and press Return. From the pop-up menu, highlight PAP-TOKEN or  
CACHE-TOKEN. Your network administrator or the remote network administrator will tell you which method  
to select.  
If you select PAP-TOKEN, select Send User Name and enter a name for your Netopia R2020. You will not  
need to enter a Send Password for PAP-TOKEN. Press Return.  
If you select CACHE-TOKEN, select Send User Name and enter a name for your Netopia R2020. Then,  
select Send Password and enter a secret name or number. Press Return.  
3. Set up a connection profile to use with your authentication method. For information on setting up a  
connection profile, see Chapter 6, “Easy Setup.”  
Note: If you are setting up your rst connection profile, you can also enter your authentication information in  
the Easy Setup Connection Profile screen.  
Connecting using security authentication  
You can initiate a connection call using security authentication in either of two ways:  
establish a dial-on-demand (DOD) connection, or  
establish a manual connection.  
Establishing a dial-on-demand (DOD) connection call  
To establish a connection call using DOD, select Utilities & Diagnostics from the Main Menu and press Return.  
Note: The Secure Authentication Monitor field will remain hidden if PAP-TOKEN or CACHE-TOKEN is not the  
selected authentication method in the connection profile.  
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Security 14-39  
Utilities & Diagnostics  
Ping...  
Trace Route...  
Telnet...  
Secure Authentication Monitor...  
Trivial File Transfer Protocol (TFTP)...  
X-Modem File Transfer...  
Revert to Factory Defaults...  
Restart System...  
1. Select Secure Authentication Monitor and press Return. The Secure Authentication Monitor screen  
appears.  
2. Wait for the call to initiate.  
Secure Authentication Monitor  
Current Connection Status  
Profile Name---State---%Use---Remote Address---Est.---More Info---  
Status --- Passcode Required  
For Connection Profile: Easy Setup Profile  
0-Challenge: Enter PASSCODE:  
Passcode:  
123412345678  
3. From the fields that appear, select Enter PASSCODE and press Return. Enter your PIN and the code  
displayed on your security authentication token card LED.  
4. Once the call is established, and you enter your passcode as prompted, PPP negotiation will continue. If  
the call is specied for PAP-TOKEN, and the session involves more than one connection, you will be  
prompted for each connection being brought up.  
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14-40 Users Reference Guide  
Note: When using CACHE-TOKEN, your passcode is valid for a time interval determined by the network  
administrator. When this time interval expires, you must provide a new passcode for the call negotiation.  
When using PAP-TOKEN, your passcode is valid for one call negotiation. For a second call negotiation, you must  
enter the next passcode provided by the security authentication token card every 60 seconds.  
You will be able to access information at the remote site that you are connecting to once authentication is  
successfully completed.  
Establishing a manual connection call  
To establish a Manual connection call, select WAN Configuration from the Main Menu and press Return.  
1. Select Establish WAN Connection from the WAN Configuration screen and press Return. The Establish  
WAN Connection screen displays a table of all of the connection profiles you have dened. Highlight the  
connection profile you wish to manually call. Press Return to initiate the call.  
Call Status  
Profile Name -- Easy Setup Profile  
Connection State -- Dialing  
Channel 1 State -- Acquiring  
Channel 2 State --  
0-Challenge: Enter PASSCODE:  
Passcode:  
123412345678  
Hit ESCAPE/RETURN/ENTER to return to previous menu.  
2. From the fields that appear, select Enter PASSCODE and press Return. Enter your PIN and the code  
displayed on your security authentication token card LED screen.  
3. Once the call is established, and you enter your passcode as prompted, PPP negotiation will continue. If  
the call is specied for PAP-TOKEN, and the session involves more than one connection, you will be  
prompted for each channel being brought up.  
Note: When using CACHE-TOKEN, your passcode is valid for a time interval determined by the network  
administrator. When this time interval expires, you must provide a new passcode for the call negotiation.  
When using PAP-TOKEN for a dial-up call, your passcode is valid for one call negotiation. For a second call  
negotiation, you must enter the next passcode provided by the security authentication token card every 60  
seconds.  
You will be able to access information at the remote site that you are connecting to once authentication is  
successfully completed.  
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Utilities and Diagnostics 15-1  
Chapter 15  
Utilities and Diagnostics  
Transferring configuration and firmware files with TFTP” on page 15-7  
Factory defaults” on page 15-7  
“Restarting the system” on page 15-13  
Note: These utilities and tests are accessible only through the console-based management screens. See  
Chapter 5, “Console-based Management,” for information on accessing the console-based management  
screens.  
You access the Utilities & Diagnostics screens from the Main Menu.  
Utilities & Diagnostics  
Ping...  
Trace Route...  
Telnet...  
Secure Authentication Monitor...  
Disconnect Telnet Console Session...  
Trivial File Transfer Protocol (TFTP)...  
Revert to Factory Defaults...  
Restart System...  
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15-2 Users Reference Guide  
Ping  
The Netopia R2020 includes a standard Ping test utility. A Ping test generates IP packets destined for a  
particular (Ping-capable) IP host. Each time the target host receives a Ping packet, it returns a packet to the  
original sender.  
Ping allows you to see whether a particular IP destination is reachable from the Netopia R2020. You can also  
ascertain the quality and reliability of the connection to the desired destination by studying the Ping tests  
statistics.  
To use the Ping utility, select Ping in the Statistics, Utilities, Tests screen and press Return to go to the Ping  
screen.  
ICMP Ping  
Name of Host to Ping:  
Packets to Send:  
Data Size:  
5
56  
1
Delay (seconds):  
START PING  
Status:  
Packets Out:  
Packets In:  
Packets Lost:  
Round Trip Time  
(Min/Max/Avg):  
0
0
0 (0%)  
0.000 / 0.000 / 0.000 secs  
Enter the IP Address/Domain Name of a host to ping.  
Send ICMP Echo Requests to a network host.  
To congure and initiate a Ping test, follow these steps:  
1. Select Name of Host to Ping and enter the destination domain name or IP address.  
2. Select Packets to Send to change the default setting. This is the total number of packets to be sent during  
the Ping test. The default setting is adequate in most cases, but you may change it to any value from 1 to  
4,294,967,295.  
3. Select Data Size to change the default setting. This is the size, in bytes, of each Ping packet sent. The  
default setting is adequate in most cases, but you may change it to any value from 0 (only header data) to  
1664.  
4. Select Delay (seconds) to change the default setting. The delay, in seconds, determines the time between  
Ping packets sent. The default setting is adequate in most cases, but you may change it to any value from  
0 to 4,294,967. A delay of 0 seconds forces packets to be sent immediately one after another.  
5. Select START PING and press Return to begin the Ping test. While the test is running, the START PING  
item becomes STOP PING. To manually stop the Ping test, select STOP PING and press Return or the  
Escape key.  
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Utilities and Diagnostics 15-3  
While the Ping test is running, and when it is over, a status eld and a number of statistical items are active on  
the screen. These are described below.  
Status: The current status of the Ping test. This item can display the following messages:  
Message  
Description  
Resolving host name  
Cant resolve host name  
Pinging  
Finding the IP address for the domain name-style address  
IP address cant be found for the domain name-style name  
Ping test is in progress  
Complete  
Ping test was completed  
Cancelled by user  
Ping test was cancelled manually  
Destination unreachable from  
w.x.y.z  
Ping test was able to reach the router with IP address  
w.x.y.z, which reported that the test could not reach the  
nal destination  
Couldn’t allocate packet buffer  
Couldn’t open ICMP port  
Couldn’t proceed with Ping test; try again or reset system  
Couldn’t proceed with Ping test; try again or reset system  
Packets Out: The number of packets sent by the Ping test.  
Packets In: The number of return packets received from the target host. To be considered “on time,” return  
packets are expected back before the next packet in the sequence of Ping packets is sent. A count of the  
number of late packets appears in parentheses to the right of the Packets In count.  
In the example below, a Netopia R2020 is sending Ping packets to another host, which responds with return  
Ping packets. Note that the second return Ping packet is considered to be late because it is not received by the  
Netopia R2020 before the third Ping packet is sent. The rst and third return Ping packets are on time.  
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15-4 Users Reference Guide  
time  
send Ping packet 1  
Netopia  
receive Ping packet 1  
host  
host  
send return Ping packet 1  
receive return Ping packet 1  
Netopia  
Netopia  
send Ping packet 2  
receive Ping packet 2  
send return Ping packet 2  
host  
host  
send Ping packet 3  
Netopia  
Netopia  
receive return Ping packet 2  
receive Ping packet 3  
host  
host  
send return Ping packet 3  
receive return Ping packet 3  
Netopia  
Packets Lost: The number of packets unaccounted for, shown in total and as a percentage of total packets  
sent. This statistic may be updated during the Ping test, and may not be accurate until after the test is over.  
However, if an escalating one-to-one correspondence is seen between Packets Out and Packets Lost, and  
Packets In is noticeably lagging behind Packets Out, the destination is probably unreachable. In this case, use  
STOP PING.  
Round Trip Time (Min/ Max/ Avg): Statistics showing the minimum, maximum, and average number of  
seconds elapsing between the time each Ping packet was sent and the time its corresponding return Ping  
packet was received.  
The time-to-live (TTL) value for each Ping packet sent by the Netopia R2020 is 255, the maximum allowed. The  
TTL value defines the number of IP routers that the packet can traverse. Ping packets that reach their TTL value  
are dropped, and a “destination unreachable” notication is returned to the sender (see the table above). This  
ensures that no infinite routing loops occur. The TTL value can be set and retrieved using the SNMP MIB-II ip  
group’s ipDefaultTTL object.  
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Utilities and Diagnostics 15-5  
Trace Route  
You can count the number of routers between your Netopia Router and a given destination with the Trace Route  
utility.  
Select Trace Route in the Statistics & Diagnostics screen and press Return to go to the Trace Route screen.  
Trace Route  
Host Name or IP Address:  
Maximum Hops:  
Timeout (seconds):  
30  
5
Use Reverse DNS:  
Yes  
START TRACE ROUTE  
Enter the IP Address/Domain Name of a host.  
Trace route to a network host.  
To trace a route, follow these steps:  
1. Select Host Name or IP Address and enter the name or address of the destination you want to trace.  
2. Select Maximum hops (1..64) to set the maximum number of routers to count between the Netopia Router  
and the destination router, up to the maximum of 64. The default is 30 hops.  
3. Select Timeout per probe (1..10 sec) to set when the trace will timeout for each hop, up to 10 seconds.  
The default is 3 seconds.  
4. Select Use Reverse DNS to learn the names of the routers between the Netopia Router and the destination  
router. The default is Yes.  
5. Select START TRACE ROUTE and press Return. The screen will be replaced by a scrolling screen, listing  
the destination, the number of hops, the IP addresses of each hop, and the DNS names, if selected.  
6. Cancel the trace by pressing Escape. Return to the Trace Route screen by pressing Escape twice.  
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Telnet client  
The Telnet client mode replaces the normal menu mode. Telnet sessions can be cascaded, that is, you can  
initiate a Telnet client session when using a Telnet console session. To activate the Telnet client, select Telnet  
from the Utilities & Diagnostics menu.  
The Telnet client screen appears.  
Telnet  
Host Name or IP Address:  
Control Character to Suspend:  
Q
START A TELNET SESSION  
Enter the IP Address/Domain Name of a host.  
Enter the host name or the IP address in dotted decimal format of the machine you want to telnet into and  
press Return.  
Either accept the default control character “Qused to suspend the Telnet session, or type a different one.  
START A TELNET SESSION becomes highlighted.  
Press Return and the Telnet session will be initiated.  
To suspend the session, press Control-Q, or whatever other control character you specied.  
Two new options will appear in the Telnet screen (not shown):  
Resume Suspended Session select this one if you want to go back to your Telnet session  
Terminate Suspended Session select this one if you want to end the session  
Secure Authentication Monitor  
Note: The Secure Authentication Monitor field will remain hidden if PAP-TOKEN or CACHE-TOKEN is not the  
selected authentication method in the Connection Profile.  
You use the Secure Authentication Monitor screen when placing one type of SecurID connection call. See  
“Connecting using security authentication” on page 14-38 for details.  
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Utilities and Diagnostics 15-7  
Disconnect Telnet Console Session  
If you want to close your Telnet Console session, select Disconnect Telnet Console Session and press Return.  
A dialog box appears asking you to cancel or continue your selection.  
Utilities & Diagnostics  
+------------------------------------------------------+  
+------------------------------------------------------+  
|
|
| Are you sure you want to close this Console Session? |  
|
|
|
|
|
|
|
|
CANCEL  
CONTINUE  
+------------------------------------------------------+  
X-Modem File Transfer...  
Revert to Factory Defaults...  
Restart System...  
If you select Continue, you will immediately terminate your session.  
Factory defaults  
You can reset the Netopia R2020 to its factory default settings. Select the Revert to Factory Defaults item in  
the Statistics & Diagnostics screen and press Return. Select CONTINUE in the dialog box and press Return.  
The Netopia R2020 will reboot and its settings will return to the factory defaults, deleting your congurations.  
In an emergency, you can also use the Reset Switch to return the router to its factory default settings. Call  
Netopia Tech Support for instructions on using the Reset Switch.  
Note: Reset to factory defaults with caution. You will need to recongure all your settings in the router.  
Transferring configuration and firmware files with TFTP  
Trivial File Transfer Protocol (TFTP) is a method of transferring data over an IP network. TFTP is a client-server  
application, with the Router as the client. To use the Router as a TFTP client, a TFTP server must be available.  
Netopia, Inc. has a public access TFTP server on the Internet where you can obtain the latest rmware versions.  
To use TFTP, select Trivial File Transfer Protocol (TFTP) in the Statistics & Diagnostics screen and press  
Return to go to the Trivial File Transfer Protocol (TFTP) screen.  
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15-8 Users Reference Guide  
Trivial File Transfer Protocol (TFTP)  
TFTP Server Name:  
Firmware File Name:  
GET FIRMWARE FROM SERVER...  
GET MODEM FIRMWARE FROM SERVER...  
Config File Name:  
GET CONFIG FROM SERVER...  
SEND CONFIG TO SERVER...  
TFTP Transfer State -- Idle  
TFTP Current Transfer Bytes -- 0  
The sections below describe how to update the Router’s firmware and how to download and upload  
conguration files.  
Updating firmware  
Firmware updates may be available periodically from Netopia or from a site maintained by your organization’s  
network administrator.  
There are two types of rmware in the Netopia R2020 Dual Analog Router: router firmware and modem  
firmware. The router rmware governs how the router communicates with your network and the modems; the  
modem rmware governs how the modems communicate with the remote site. Modem rmware, for example to  
support the ITU V.90 standard, is included on your Netopia CD for XMODEM transfer and later updates will be  
available on the Netopia website. Router firmware updates are also periodically posted on the Netopia website.  
To update either the Router’s or the internal modemsrmware, follow these steps:  
Select TFTP Server Name and enter the server name or IP address of the TFTP server you will use. The  
server name or IP address is available from the site where the server is located.  
Select Firmware File Name and enter the name of the le you will download. The name of the le is  
available from the site where the server is located. You may need to enter a le path along with the file  
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Utilities and Diagnostics 15-9  
name (for example, bigroot/ config/ myfile).  
Select Send Firmware to Netopia from TFTP Server and press Return. You will see the following dialog box:  
+-----------------------------------------------------------+  
+-----------------------------------------------------------+  
|
|
|
|
|
|
|
|
Are you sure you want to read the firmware now?  
The device will reset when the transfer is complete. |  
|
CANCEL  
CONTINUE  
|
|
+-----------------------------------------------------------+  
Select CANCEL to exit without downloading the file, or select CONTINUE to download the le. The system  
will reset at the end of the le transfer to put the new rmware into effect. While the system resets, the  
LEDs will blink on and off.  
Caution!  
Be sure the rmware update you load onto your router is the correct version for your particular model.  
Some models do not support all rmware versions. Loading an incorrect firmware version can permanently  
damage the unit.  
Do not manually power down or reset the Netopia R2020 while it is automatically resetting or it could be  
damaged.  
If you choose to download the rmware, the TFTP Transfer State item will change from Idle to Reading  
Firmware. The TFTP Current Transfer Bytes item will reect the number of bytes transferred.  
Downloading configuration files  
The Router can be congured by downloading a configuration file using TFTP. Once downloaded, the le  
recongures all of the Router’s parameters as if someone had manually done so through the console port.  
To download a conguration file, follow these steps:  
Select TFTP Server Name and enter the server name or IP address of the TFTP server you will use. The  
server name or IP address is available from the site where the server is located.  
Select Config File Name and enter the name of the le you will download. The name of the le is available  
from the site where the server is located. You may need to enter a le path along with the file name (for  
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15-10 Users Reference Guide  
example, bigroot/ config/ myfile).  
Select Read Config Now and press Return. You will see the following dialog box:  
+-----------------------------------------------------------+  
+-----------------------------------------------------------+  
|
|
|
|
|
|
|
Are you sure you want to read the configuration now? |  
The device will reset when the transfer is complete. |  
|
CANCEL  
CONTINUE  
|
|
+-----------------------------------------------------------+  
Select CANCEL to exit without downloading the file, or select CONTINUE to download the le. The system  
will reset at the end of the le transfer to put the new conguration into effect.  
If you choose to download the conguration file, the TFTP Transfer State item will change from Idle to  
Reading Config. The TFTP Current Transfer Bytes item will reect the number of bytes transferred.  
Uploading configuration files  
Using TFTP, you can send a le containing a snapshot of the Router’s current configuration to a TFTP server. The  
file can then be downloaded by a different Netopia R2020 unit to configure its parameters (see “Downloading  
conguration files” on page 15-9). This is useful for configuring a number of Routers with identical parameters,  
or just for creating configuration backup files.  
Uploading a file can also be useful for troubleshooting purposes. The uploaded conguration file can be tested  
on a different Netopia R2020 unit by Netopia or your network administrator.  
To upload a conguration file, follow these steps:  
1. Select TFTP Server Name and enter the server name or IP address of the TFTP server you will use. The  
server name or IP address is available from the site where the server is located.  
2. Select Config File Name and enter a name for the file you will upload. The le will appear with the name you  
choose on the TFTP server. You may need to enter a le path along with the file name (for example,  
Mypc/ Netopia/ myfile).  
3. Select Write Config Now and press Return. Netopia will begin to transfer the le.  
4. The TFTP Transfer State item will change from Idle to Writing Config. The TFTP Current Transfer Bytes  
item will reect the number of bytes transferred.  
Transferring configuration and firmware files with XMODEM  
You can transfer conguration and rmware files with XMODEM through the Netopia R2020s console port. Be  
sure your terminal emulation program supports XMODEM file transfers.  
To go to the X-Modem File Transfer screen, select it in the Utilities & Diagnostics screen.  
Note: The X-Modem File Transfer screen is only available if you are connected via the Console port.  
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Utilities and Diagnostics 15-11  
X-Modem File Transfer  
Send Firmware to Netopia...  
Send Config to Netopia...  
Receive Config from Netopia...  
Send Firmware to Netopia Internal modem...  
Modem Firmware Status:  
IDLE  
Updating firmware  
Firmware updates may be available periodically from Netopia or from a site maintained by your organization’s  
network administration.  
The procedure below applies whether you are using the console or the built-in modems.  
Follow these steps to update the Netopia R2020s firmware:  
1. Make sure you have the rmware file on disk and know the path to its location.  
2. Select Send Firmware to Netopia (or Send Firmware to Netopia WAN module) and press Return. The  
following dialog box appears:  
+--------------------------------------------------------------------+  
+--------------------------------------------------------------------+  
| Are you sure you want to send a firmware file to your Netopia?  
|
| If so, when you hit Return/Enter on the CONTINUE button, you will |  
| have 10 seconds to begin the transfer from your terminal program. |  
|
|
|
|
|
|
|
|
CANCEL  
CONTINUE  
+--------------------------------------------------------------------+  
3. Select CANCEL to exit without downloading the file, or select CONTINUE to download the le.  
If you choose CONTINUE, you will have ten seconds to use your terminal emulation software to initiate an  
XMODEM transfer of the rmware file. If you fail to initiate the transfer in that time, the dialog box will  
disappear and the terminal emulation software will inform you of the transfer’s failure. You can then try  
again.  
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15-12 Users Reference Guide  
The system will reset at the end of a successful file transfer to put the new rmware into effect. While the  
system resets, the LEDs will blink on and off.  
Caution!  
Do not manually power down or reset the Netopia R2020 while it is automatically resetting or it could be  
damaged.  
Downloading configuration files  
The Netopia R2020 can be congured by downloading a configuration file. The downloaded le recongures all  
of the Router’s parameters.  
Configuration files are available from a site maintained by your organization’s network administrator or from  
your local site (see Uploading configuration files,” below).  
Follow these steps to download a conguration file:  
1. Make sure you have the conguration file on disk and know the path to its location.  
2. Select Send Config to Netopia and press Return. The following dialog box appears:  
+--------------------------------------------------------------------+  
+--------------------------------------------------------------------+  
|
|
|
| Do you want to send a saved configuration to your Netopia?  
| If so, when you hit Return/Enter on the CONTINUE button, you will |  
| have 10 seconds to begin the transfer from your terminal program. |  
|
|
|
|
|
|
CANCEL  
CONTINUE  
+--------------------------------------------------------------------+  
3. Select CANCEL to exit without downloading the file, or select CONTINUE to download the le.  
If you choose CONTINUE, you will have ten seconds to use your terminal emulation software to initiate an  
XMODEM transfer of the conguration file. If you fail to initiate the transfer in that time, the dialog box will  
disappear and the terminal emulation software will inform you of the transfer’s failure. You can then try  
again.  
Uploading configuration files  
A file containing a snapshot of the Netopia R2020s current configuration can be uploaded from the Router to  
disk. The le can then be downloaded by a different Netopia R2020 to congure its parameters (see  
“Downloading configuration files” on page 15-12). This is useful for configuring a number of Routers with  
identical parameters, or for creating configuration backup files.  
Uploading a file can also be useful for troubleshooting purposes. The uploaded conguration file can be tested  
on a different Netopia R2020 by Netopia or your network administrator.  
The procedure below applies whether you are using the console or the built-in modems.  
To upload a conguration file:  
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Utilities and Diagnostics 15-13  
1. Decide on a name for the file and a path for saving it.  
2. Select Receive Config from Netopia and press Return. The following dialog box appears:  
+--------------------------------------------------------------------+  
|
|
| Are you sure you want to save your current Netopia configuration? |  
| If so, when you hit Return/Enter on the CONTINUE button, you will |  
| have 10 seconds to begin the transfer from your terminal program. |  
|
|
|
|
|
|
CANCEL  
CONTINUE  
+--------------------------------------------------------------------+  
3. Select CANCEL to exit without uploading the file, or select CONTINUE to upload the le.  
If you choose CONTINUE, you will have ten seconds to use your terminal emulation software to initiate an  
XMODEM transfer of the conguration file. If you fail to initiate the transfer in that time, the dialog box will  
disappear and the terminal emulation software will inform you of the transfer’s failure. You can then try  
again.  
Restarting the system  
You can restart the system by selecting the Restart System item in the Utilities & Diagnostics screen.  
You must restart the system whenever you recongure the Netopia R2020 and want the new parameter values  
to take effect. Under certain circumstances, restarting the system may also clear up system or network  
malfunctions. Some conguration processes automatically restart the system to apply the changes you have  
made.  
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15-14 Users Reference Guide  
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Part III: Appendixes  
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Users Reference Guide  
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Troubleshooting A-1  
Appendix A  
Troubleshooting  
This appendix is intended to help you troubleshoot problems you may encounter while setting up and using the  
Netopia R2020. It also includes information on how to contact Netopia Technical Support.  
Important information on these problems may be found in the event histories kept by the Netopia R2020.  
This section covers the following topics:  
“Configuration problems” on page A-1  
“Power outages” on page A-3  
Technical support” on page A-3  
Configuration problems  
If you encounter problems during your initial configuration process, review the following suggestions before  
calling for technical support. There are four zones to consider when troubleshooting initial conguration:  
1. the computer’s connection to the router;  
2. the router’s connection to the telecommunication line(s);  
3. the telecommunication line’s connection to your ISP, and  
4. the ISP’s connection to the Internet.  
If the connection from the computer to the router was not successful, check the following:  
The Netopia R2020 is turned on.  
An Ethernet cable connects your PC’s Ethernet card or built-in Ethernet port to the Netopia R2020.  
The SmartStart application is running and able to access the Netopia R2020.  
Telnet is available on your PC or Macintosh. (On a PC, it must be specied in your system path. You can  
usually find the application as “c:\ windowselnet.exe”.)  
Your PC or Macintosh is properly configured for TCP/ IP.  
Your PC or Macintosh has an IP address.  
Your PC or Macintosh has a subnet mask that matches or is compatible with the Netopia R2020’s subnet  
mask.  
If you are entering a new IP address via SmartStart be sure the correct serial number was entered.  
Note: If you are attempting to modify the IP address or subnet mask from a previous, successful configuration  
attempt, you will need to clear the IP address or reset your Netopia R2020 to the factory default before  
reinitiating the configuration process. For further information on resetting your Netopia R2020 to factory  
default, see Factory defaults” on page 15-7.  
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A-2 Users Reference Guide  
SmartStart Troubleshooting  
The Status eld of the SmartStart application will display information and indicate problems as they are  
detected.  
Console connection problems  
Cant see the configuration screens (nothing appears)  
Check the cable connection from the Netopia R2020’s console port to the computer being used as a  
console.  
Check that the terminal emulation software is accessing the correct port on the computer that’s being  
used as a console.  
Try pressing Ctrl-L or Return or the up or down key several times to refresh the terminal screen.  
Check that ow control on serial connections is turned off.  
Junk characters appear on the screen  
Check that the terminal emulation software is configured correctly.  
Check the baud rate. The default values are 9600, N, 8, and 1.  
Characters are missing from some of the configuration screens  
Try changing the Netopia R2020s default speed of 9600 bps and setting your terminal emulation software  
to match the new speed.  
Network problems  
Problems communicating with remote IP hosts  
Verify the accuracy of the default gateway’s IP address (entered in the IP Setup or Easy Setup screen).  
Use the Netopia R2020s ping utility, in the Statistics, Tests, Utilities screen, and try to ping local and  
remote hosts. See “Ping” on page 15-2 for instructions on how to use the ping utility. If you can  
successfully ping hosts using their IP addresses but not their domain names (198.34.7.1 but not  
garcia.netopia.com, for example), verify that the DNS server’s IP address is correct and that it is reachable  
from the Netopia R2020 (use ping).  
If you are using filters, check that your lter sets are not blocking the type of connections you are trying to  
make.  
Local routing problems  
Observe the Ethernet LEDs to see if data trafc flow appears to be normal.  
Check the WAN Statistics and LAN Statistics screens to see more specific information on data trafc flow  
and address serving.  
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Troubleshooting A-3  
Power outages  
If you suspect that power was restored after a power outage, and the Netopia R2020 is connected to a remote  
site, you may need to switch the Netopia R2020 off and then back on again. After temporary power outages, a  
connection that still seems to be up may actually be disconnected. Rebooting the Router should reestablish the  
connection.  
Technical support  
Netopia, Inc. is committed to providing its customers with reliable products and documentation, backed by  
excellent technical support.  
Before contacting Netopia  
Look in this guide for a solution to your problem. You may nd a solution in this troubleshooting appendix or in  
other sections. Check the index for a reference to the topic of concern. If you cannot nd a solution, complete  
the environment prole below before contacting technical support.  
Environment profile  
Locate the Netopia R2020s model number, product serial number, and rmware version. The serial  
number is on the bottom side of the Router, along with the model number. The rmware version appears in  
the Netopia R2020s Main Menu screen.  
Model number:  
Serial number:  
Firmware version:  
What kind of local network(s) do you have, with how many devices?  
Ethernet  
LocalTalk  
EtherTalk  
TCP/ IP  
IPX  
Other:  
How to reach us  
We can help you with your problem more effectively if you have completed the environment prole in the  
previous section. If you contact us by telephone, please be ready to supply Netopia Technical Support with the  
information you used to congure the Netopia R2020. Also, please be at the site of the problem and prepared  
to reproduce it and to try some troubleshooting steps.  
When you are prepared, contact Netopia Customer Service by e-mail, telephone, fax, or post:  
Internet: techsports@netopia.com (for technical support)  
info@netopia.com (for general information)  
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A-4 Users Reference Guide  
Phone: 1 800-782-6449  
Fax: 1 510-814-5023  
Netopia, Inc.  
Customer Service  
2470 Mariner Square Loop  
Alameda, California 94501  
USA  
Netopia Bulletin Board Service: 1 510-865-1321  
Online product information  
Product information can be found in the following:  
Netopia World Wide Web server via http:/ / www.netopia.com  
Internet via anonymous FTP to ftp.netopia.com/ pub  
FAX-Back  
This service provides technical notes which answer the most commonly asked questions, and offer solutions  
for many common problems encountered with Netopia products.  
FAX-Back: +1 510-814-5040  
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Setting Up Internet Services B-1  
Appendix B  
This section covers the following topics:  
Finding an Internet service provider” on page B-1  
“Deciding on an ISP account” on page B-2  
“Obtaining information from the ISP” on page B-3  
Note: Some companies act as their own ISP. For example, some organizations have branch ofces that can  
use the Netopia R2020 to access the Internet via the main office in a point-to-point scenario. If you install the  
Netopia R2020 in this type of environment, refer to the following sections for specific information you must  
receive from the network administrator to congure the Netopia R2020 properly.  
Finding an Internet service provider  
During the setup session, the SmartStart setup application will provide you with a list of service providers who  
support the Netopia R2020 with Dual Analog. You can register with one of these ISPs as part of setting up your  
router.  
If you have purchased your Netopia R2020 through a Netopia ISP partner, you may have received a customized  
conguration file from the ISP that will allow you to make an immediate connection when you run SmartStart.  
Internet access is available from other Internet service providers. Typically, there are several ISPs in each area.  
To locate ISPs in your area, consult your telephone book, local computer magazines, the business section of a  
local newspaper, or the following URL on the Internet: ‘http:/ / thelist.internet.com’. Also see Netopias home  
page at http:/ / www.netopia.com’ for a list of ISPs with special programs and promotions for Netopia  
customers.  
If your area has more than one ISP, the following considerations may help you decide which ISP is best suited  
for your requirements.  
Use an ISP that provides Internet access through a V.90 or K56ex line and supports dual analog LAN  
connections using Multilink PPP. If you would like to use an ISP that you already have a relationship with but is  
not familiar with the Netopia R2020 Dual Analog Router or using Multilink PPP with analog modems, call us at  
1-800-NETOPIA. Our representative can call your ISP and introduce them to the product. As necessary, we can  
provide them with the technical background they need to support the product.  
See About 56K Line Access” on page G-1 for more information on 56K modem connections.  
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B-2 Users Reference Guide  
Unique requirements  
Make sure the ISP can meet any unique requirements you may have. Potential requirements include:  
Dynamic or static IP addressing  
Class C IP address  
Custom domain name  
Multiple email addresses  
Web site hosting  
Call back for web site hosting at your site  
Pricing and support  
Compare pricing, service, and technical support service among various ISPs.  
ISP’s Point of presence  
Check with your ISP for the location of their nearest point of presence (POP) in reference to your site. In some  
instances, the ISP that you choose may not offer a POP in your local area. If that is the case, you may incur  
additional fees for long-distance calls.  
Endorsements  
Consider recommendations from colleagues and reviews in publications. Netopia lists Netopia Certied ISPs on  
our web site at http:/ / www.netopia.com’.  
Deciding on an ISP account  
Your ISP may offer various Internet access account plans. Typically, these plans vary by usage charges and the  
number of host IP addresses supplied. Evaluate your networking needs and discuss them with your ISP before  
deciding on a plan for your network.  
The following checklist is a guide to ensure you obtain the Internet service you require.  
Setting up a Netopia R2020 account  
Check whether your ISP has the Netopia R2020 on a list of supported products that have been tested with a  
particular conguration. If the ISP does not have the Netopia R2020 on such a list, describe the Netopia R2020  
in as much detail as needed, so your ISP account can be optimized. As appropriate, you may refer your ISP to  
Netopias web site for more information.  
Obtaining an IP host address  
Typically, each computer on the network that requires Internet access requires its own unique IP address. If  
some or all network computers require simultaneous Internet access, obtain a block of IP host addresses large  
enough for each computer to have its own address, plus one for the Netopia R2020.  
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Setting Up Internet Services B-3  
Consider expected growth in your network when deciding on the number of addresses to obtain. Alternatively,  
you may use the Network Address Translation feature of SmartIP.  
SmartIP™  
The Netopia R2020 with Dual Analog supports the SmartIP™ feature which includes Network Address  
Network Address Translation provides Internet access to the network connected to the Netopia R2020 using  
only a single IP address. These routers translate between the internal or local area network (LAN) addresses  
and a single external IP address and route accordingly.  
For more information on Network Address Translation, see Chapter 10, “Multiple Network Address Translation  
and IP Setup.”  
Obtaining information from the ISP  
After your account is set up, the ISP should send you the IP parameter information that will help you to congure  
the Netopia R2020.  
Local LAN IP address information to obtain (NAT enabled)  
If you are using SmartIP (NAT), you should obtain the following:  
If you are dialing out to a remote site using Network Address Translation on your router, your provider will  
not dene the IP address information on your local LAN. You can dene this information based on  
parameters dened by another connection profile such as that to a corporate network, or an IP  
conguration that may already be in place for the existing network. Alternatively, you can use the default IP  
address range used by the router.  
Primary and Secondary Domain Name Server (DNS) IP Addresses  
Domain Name (usually the same as the ISP’s domain name unless you have registered for your own  
individual domain name)  
Remote WAN IP address information to obtain  
Telephone number of the ISP’s local or nearby dial-up POP (point-of-presence).  
PPP authentication type for router at the ISP, such as PAP.  
Send and receive User Login name and Send and receive User Password if PAP or CHAP security  
authentication is used  
Local LAN IP address information to obtain (NAT-disabled)  
If you are not using SmartIP (NAT), you should obtain:  
The number of Ethernet IP host addresses available with your account and the rst usable IP host address  
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B-4 Users Reference Guide  
in the address block  
The Ethernet IP address for your Netopia R2020  
The Ethernet IP subnet mask address for your Netopia R2020  
The Default Gateway IP Address (same as Remote IP Address in most cases)  
Primary and Secondary Domain Name Server IP Addresses  
Domain Name (usually the same as the ISP’s domain name unless you have registered for your own  
individual domain name)  
Note: If you are not using Network Address Translation, you will need to obtain all of the Local LAN IP address  
information from your ISP.  
Remote WAN IP address information to obtain  
The telephone number of the ISP’s local or nearby dial-up POP (point-of-presence).  
Remote IP address of router at ISP or other remote site  
Remote IP subnet mask address of router at ISP or other remote site  
PPP authentication type for router at the ISP, such as PAP.  
Send User Login name and Send User Password if PAP or CHAP security authentication is used  
Note: If you are not using Network Address Translation, you will need to obtain all of the Remote WAN IP  
address information from your ISP.  
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Understanding IP Addressing C-1  
Appendix C  
Understanding IP Addressing  
This appendix is a brief general introduction to IP addressing. A basic understanding of IP will help you in  
conguring the Netopia R2020 and using some of its powerful features, such as static routes and packet  
filtering.  
In packets, a header is part of the envelope information that surrounds the actual data being transmitted. In  
e-mail, a header is usually the address and routing information found at the top of messages.  
About IP addressing” on page C-1  
“Distributing IP addresses” on page C-5  
“Nested IP subnets” on page C-11  
“Broadcasts” on page C-13  
What is IP?  
All networks use protocols to establish common standards for communication. One widely used network  
protocol is the Internet Protocol, also known as IP. Like many other protocols, IP uses packets, or formatted  
chunks of data, to communicate.  
Note: This guide uses the term “IP” in a very general and inclusive way, to identify all of the following:  
Networks that use the Internet Protocol, along with accompanying protocols such as TCP, UDP, and  
ICMP  
Packets that include an IP header within their structure  
Devices that send IP packets  
About IP addressing  
Every networking protocol uses some form of addressing in order to ensure that packets are delivered correctly.  
In IP, individual network devices that are initial sources and nal destinations of packets are usually called  
hosts, instead of nodes, but the two terms are interchangeable. Each host on an IP network must have a  
unique IP address. An IP address, also called an Internet address, is a 32-bit number usually expressed as four  
decimal numbers separated by periods. Each decimal number in an IP address represents a 1-byte (8-bit) binary  
number. Thus, values for each of the four numbers range from 00000000 to 11111111 in binary notation, or  
from 0 to 255 in decimal notation. The expression 192.168.1.1 is a typical example of an IP address.  
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C-2 Users Reference Guide  
IP addresses indicate both the identity of the network and the identity of the individual host on the network. The  
number of bits used for the network number and the number of bits used for the host number can vary, as long  
as certain rules are followed. The local network manager assigns IP host numbers to individual machines.  
IP addresses are maintained and assigned by the InterNIC, a quasi-governmental organization now increasingly  
under the auspices of private industry.  
Note: It’s very common for an organization to obtain an IP address from a third party, usually an Internet  
service provider (ISP). ISPs usually issue an IP address when they are contracted to provide Internet access  
services.  
The InterNIC (the NIC stands for Network Information Center) divides IP addresses into several classes.  
Classes A, B, and C are assigned to organizations who request addresses. In Class A networks, the rst byte of  
an IP address is reserved for the network portion of the address. Class B networks reserve the rst two bytes  
of an IP address for the network address. Class C networks reserve the rst three bytes of an IP address for the  
network address. In all cases, a network manager can decide to use subnetting to assign even more bits to the  
network portion of the IP address, but never less than the class requires. The following section gives more  
information on subnetting.  
Class A networks have a small number of possible network numbers, but a large number of possible host  
numbers. Conversely, Class C networks have a small number of possible host numbers, but a large number of  
possible network numbers. Thus, the InterNIC assigns Class A addresses to large organizations that have very  
large numbers of IP hosts, while smaller organizations, with fewer hosts, get Class B or Class C addresses. You  
can tell the various classes apart by the value of the first (or high-order) byte. Class A networks use values from  
1 to 127, Class B networks use values from 128 to 191, and Class C networks use values from 192 to 223.  
The following table summarizes some of the differences between Class A, B, and C networks.  
Number of  
networks  
possible per  
class  
Number of  
hosts  
possible per  
network  
Format of address  
(without subnetting)  
Class  
First byte  
Example  
A
B
C
1-127  
128-191  
192-223  
127  
16,384  
16,777,214  
65,534  
254  
net.host.host.host  
net.net.host.host  
net.net.net.host  
97.3.14.250  
140.100.10.11  
197.204.13.7  
2,097,152  
Subnets and subnet masks  
Often an entire organization is assigned only one IP network number. If the organization has several IP networks  
connected together with IP routers, the network manager can use subnetting to distinguish between these  
networks, even though they all use the same network number. Each physical network becomes a subnet with a  
unique subnet number.  
Subnet numbers appear within IP addresses, along with network numbers and host numbers. Since an IP  
address is always 32 bits long, using subnet numbers means either the network number or the host numbers  
must use fewer bits, in order to leave room for the subnet numbers. Since the InterNIC assigns the network  
number proper, it should not change, so the subnet numbers must be created out of bits that would otherwise  
be part of the host numbers.  
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Understanding IP Addressing C-3  
Subnet masks  
To create subnets, the network manager must dene a subnet mask, a 32-bit number that indicates which bits  
in an IP address are used for network and subnetwork addresses, and which are used for host addresses. One  
subnet mask should apply to all IP networks that are physically connected together and share a single assigned  
network number. Subnet masks are often written in decimal notation, like IP addresses, but they are most  
easily understood in binary notation. When a subnet mask is written in binary notation, each numeral 1  
indicates that the corresponding bit in the IP address is part of the network or subnet address. Each 0  
indicates that the corresponding bit is part of the host address. The following table shows the proper subnet  
masks to use for each class of network, when no subnets are required.  
Class  
Subnet mask for a network with no subnets  
Binary: 11111111.00000000.00000000.00000000  
Decimal: 255.0.0.0  
A
Binary: 11111111.11111111.00000000.00000000  
Decimal: 255.255.0.0  
B
C
Binary: 11111111.11111111.11111111.00000000  
Decimal: 255.255.255.0  
To know whether subnets are being used or not, you must know what subnet mask is being used—you cannot  
determine this information simply from an IP address. Subnet mask information is configured as part of the  
process of setting up IP routers and gateways such as the Netopia R2020.  
Note: If you receive a routed account from an ISP, there must be a mask associated with your network IP  
address. By using the IP address with the mask you can discover exactly how many IP host addresses you  
actually have.  
To congure subnets properly, you must also be able to convert between binary notation and decimal notation.  
Example: Using subnets on a Class C IP internet  
When setting up IP routing with a Class A Address, or even multiple Class C Addresses, subnetting is fairly  
straightforward. Subnetting a single Class C address between two networks, however, is more complex. This  
section describes the general procedures for subnetting a single Class C network between two Netopia routers  
so that each can have Internet access.  
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C-4 Users Reference Guide  
Network configuration  
Below is a diagram of a simple network configuration. The ISP is providing a Class C address to the customer  
site, and both networks A and B want to gain Internet access through this address. Netopia R2020 B connects  
to Netopia R2020 A and is provided Internet access through Routers A and B.  
Customer Site A  
PC 1:  
IP Address: 192.168.1.3  
Subnet Mask:  
255.255.255.128  
Gateway: 192.168.1.1  
Router B:  
Netopia R2020 A:  
IP Address: 192.168.1.1  
IP Address: 192.168.1.2  
Subnet Mask: 255.255.255.128  
Subnet Mask:  
Remote IP: 10.0.0.1  
LAN  
255.255.255.128  
Remote Sub: 255.255.255.0  
Gateway: 10.0.0.1  
ISP Network  
Router A:  
Remote IP: 192.168.1.129  
Remote Sub:  
255.255.255.128  
Static Route:  
192.168.1.128 [network]  
255.255.255.128 [mask]  
192.168.1.2 [via router]  
IP Address: 10.0.0.1  
Gateway: 192.168.1.1  
Subnet Mask: 255.255.255.0  
Usable IP Addresses avail-  
able to Customer Site A:  
192.168.1.1 -->  
Usable IP Addresses available to  
Customer Site A: 192.168.1.1 -->  
192.168.1.126  
192.168.1.126  
Customer Site B  
Netopia R2020 B:  
PC 2:  
IP Address: 192.168.1.129  
IP Address:  
Internet  
Subnet Mask: 255.255.255.128  
Remote IP: 192.168.1.2  
192.168.1.130  
Subnet Mask:  
255.255.255.128  
Remote Sub: 255.255.255.128  
Gateway: 192.168.1.2  
Gateway:  
192.168.1.129  
Usable IP Addresses available to  
Customer Site B: 192.168.1.129  
--> 192.168.1.254  
LAN  
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Understanding IP Addressing C-5  
Background  
The IP Addresses and routing configurations for the devices shown in the diagram are outlined below. In  
addition, each individual field and its meaning are described.  
The “IP Address” and “Subnet Mask” fields define the IP Address and Subnet Mask of the device's Ethernet  
connection to the network while the “Remote IP” and “Remote Sub” elds describe the IP Address and Subnet  
mask of the remote router. This information is entered in the Connection Profile of the Netopia R2020.  
The “Gateway” field describes the router or workstation's default gateway or, where they will send their packets  
if the appropriate route is not known. The “Static Route” eld, which is only shown on Router B, tells Router B  
what path to take to get to the network dened by Netopia R2020 B. Finally, the “Usable IP Address” eld  
shows the range of IP Addresses available to the hosts of that network.  
Note that the IP Addresses given in this section are for example purposes only. Do not use these addresses  
when conguring your network.  
With this configuration, both Customer Site A and B can gain Internet access through Routers A and B, with no  
reconguration of the ISP's equipment. The most important item in this configuration is the Static Route  
dened on Router B. This tells Router B what path to take to get to the network dened by Netopia R2020 B.  
Without this information, Customer Site B will be able to access Customer Site A, but not the Internet.  
If it is not possible to define a Static Route on Router B, RIP could be enabled to serve the same purpose. To  
use RIP instead of a Static Route, enable Transmit RIP on Netopia R2020 A and Transmit and Receive RIP on  
Router B. This will allow the route from Customer Site B to propagate on Router B and Customer Site A.  
Example: Working with a Class C subnet  
Suppose that your organization has a site with only 10 hosts, and no plans to add any new hosts. You don’t  
need a full Class C address for this site. Many ISPs offer Internet access with only a portion of a full Internet  
address.  
For example, you may obtain the Class C address 199.14.17.48, with the mask 255.255.255.240. From the  
previous example, you can see that this gives you 14 host addresses to distribute to the hosts at your site. In  
effect, your existing network of 10 hosts is a subnet of the ISP’s network. Since the Class C address has  
already been reduced to subnets, you cannot further subnet your network without the risk of creating network  
routing problems (since you must use the mask issued by the ISP). This, however, is not a problematic  
limitation for your small network.  
The advantages to this situation is the greater ease and lower cost of obtaining a subnet from an ISP rather  
than a full Class C address.  
Distributing IP addresses  
To set up a connection to the Internet, you may have obtained a block of IP host addresses from an Internet  
service provider. When conguring the Netopia R2020, you gave one of those addresses to its Ethernet port,  
leaving a number of addresses to distribute to computers on your network.  
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There are two schemes for distributing the remaining IP addresses:  
Manually give each computer an address  
Let the Netopia R2020 automatically distribute the addresses  
These two methods are not mutually exclusive; you can manually issue some of the addresses while the rest  
are distributed by the Netopia R2020. Using the Router in this way allows it to function as an address server.  
One reason to use the Netopia R2020 as an address server is that it takes less time than manually distributing  
the addresses. This is particularly true if you have many addresses to distribute. You only need to enter  
information once, rather than having to repeatedly enter it on each host separately. This also reduces the  
potential for misconguring hosts.  
Another reason to use the Netopia R2020 as an address server is that it will only distribute addresses to hosts  
that need to use them.  
All Netopia R2020s come with an integrated Dynamic Host Control Protocol (DHCP) server. Some routers also  
come with a Macintosh Internet Protocol (MacIP) server. These servers provide a means of distributing IP  
addresses to either a Mac or PC workstation as needed.  
When setting up the DHCP or MacIP servers in the Netopia R2020, it is necessary to understand how  
workstations lease, renew, and release their IP addresses. This information will be helpful in determining  
dynamic address allocation for a network.  
The term “lease” describes the action of a workstation requesting and using an IP address. The address is  
dynamic and can be returned to the address pool at a later time.  
The term “renew” refers to what the workstations do to keep their leased IP address. At certain intervals, the  
workstation talks to the DHCP or MacIP server and renews the lease on that IP address. This renewal allows  
the workstation to keep and use the assigned IP address until the next renewal period.  
The term “release” refers to a situation where the workstation is no longer using its assigned IP address or has  
been shut down. IP addresses can be manually released as well. The IP address goes back into the DHCP or  
MacIP address pool to be reassigned to another workstation as needed.  
Technical note on subnet masking  
Note: The IP address supplied by the Netopia R2020 will be a unique number. You may wish to replace this  
number with a number that your ISP supplies if you are conguring the router for a static IP address. The  
automatic IP mask supplied by SmartStart is a Class C address. However, the Netopia R2020 and all devices  
on the same local network must have the same subnet mask. If you require a different class address, you may  
edit the IP Mask eld to enter the correct address. Refer to the table below.  
Number of Devices (other than  
Netopia R2020) on Local Network  
Largest Possible Ethernet Subnet  
Mask  
1
255.255.255.252  
255.255.255.248  
255.255.255.240  
255.255.255.224  
2-5  
6-13  
14-29  
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Understanding IP Addressing C-7  
Number of Devices (other than  
Netopia R2020) on Local Network  
Largest Possible Ethernet Subnet  
Mask  
30-61  
62-125  
125-259  
255.255.255.192  
255.255.255.128  
255.255.255.0  
Configuration  
This section describes the specific IP address lease, renew, and release mechanisms for both the Mac and PC,  
with either DHCP or MacIP address serving.  
DHCP Address Serving  
Windows 95 Workstation:  
The Win95 workstation requests and renews its lease every half hour.  
The Win95 workstation does NOT relinquish its DHCP address lease when the machine is shut down.  
The lease can be manually expired using the WINIPCFG program from the Win95 machine, which is a  
command line program executable from the DOS prompt or from the START:RUN menu.  
Windows 3.1 Workstation (MSTCP Version 3.11a):  
The Win3.1 workstation requests and renews its lease every half hour.  
The Win3.1 workstation does NOT relinquish its DHCP address lease when the user exits Windows and  
goes to DOS.  
The lease can be manually expired by typing IPCONFIG / RELEASE from a DOS window within Windows or  
from the DOS prompt.</ UL>  
Macintosh Workstation (Open Transport Version 1.1 or later):  
The Mac workstation requests and renews its lease every half hour.  
The Mac workstation will relinquish its address upon shutdown in all but one case. If the TCP/ IP control  
panel is set to initialize at start-up, and no IP services are used or the TCP/ IP control panel is not opened,  
the DHCP address will NOT be relinquished upon shutdown. However, if the TCP/ IP control panel is  
opened, or if an IP application is used, the Mac WILL relinquish the lease upon shutdown.  
If the TCP/ IP control panel is set to acquire an address only when needed (therefore a TCP/ IP application  
must have been launched to obtain a lease) the Mac WILL relinquish its lease upon shutdown every time.  
Netopia R2020 DHCP Server Characteristics  
The Netopia R2020 ignores any lease-time associated with a DHCP request and automatically issues the  
DHCP address lease for one hour.  
The number of devices a Netopia R2020 can serve DHCP to is 512. This is imposed by global limits on the  
size of the address serving database, which is shared by all address serving functions active in the router.  
The Netopia R2020 does release the DHCP address back to the available DHCP address pool precisely  
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C-8 Users Reference Guide  
one hour after the last heard lease request as some other DHCP implementations may hold on to the lease  
for an additional time after the lease expired, to act as a buffer for variances in clocks between the client  
and server.  
MacIP Serving  
Macintosh Workstation (MacTCP or Open Transport):  
Once the Mac workstation requests and receives a valid address, the Netopia R2020 will actively check for the  
workstation’s existence once every minute.  
For a DYNAMIC address, the Netopia R2020 will release the address back to the address pool after it has  
lost contact with the Mac workstation for over 2 minutes.  
For a STATIC address, the Netopia R2020 will release the address back to the address pool after it has  
lost contact with the Mac workstation for over 20 minutes.  
Netopia R2020 MacIP Server Characteristics  
The Mac workstation uses ATP to both request and receive an address from the Netopia R2020's MacIP server.  
Once acquired, NBP confirm packets will be sent out every minute from the Netopia R2020 to the Mac  
workstation.  
Manually distributing IP addresses  
If you choose to manually distribute IP addresses, you must enter each computer’s address into its TCP/ IP  
stack software. Once you manually issue an address to a computer, it possesses that address until you  
manually remove it. Thats why manually distributed addresses are sometimes called static addresses.  
Static addresses are useful in cases when you want to make sure that a host on your network cannot have its  
address taken away by the address server. A network administrator’s computer, a computer dedicated to  
communicating with the Internet, and routers are appropriate candidates for a static address.  
Using address serving  
The Netopia R2020 provides three ways to serve IP addresses to computers on a network. The rst, Dynamic  
Host Configuration Protocol (DHCP), is supported by PCs with Microsoft Windows and a TCP/ IP stack.  
Macintosh computers using Open Transport and computers using the UNIX operating system may also be able  
to use DHCP. The second way, MacIP, is for Macintosh computers. The third way, called Serve Dynamic WAN  
Clients (IPCP), is used to fulfill WAN client requirements  
The Netopia R2020 can use both DHCP and MacIP. Whether you use one or both will depend on your particular  
networking environment. If that environment includes both PCs and Macintosh computers that do not use Open  
Transport, you will need to use both DHCP and MacIP to distribute IP addresses to all of your computers.  
Serve dynamic WAN clients  
The third method, used to fulfill WAN client requirements, is called Serve Dynamic WAN Clients. This is a subset  
of PPP. Originally, this would apply only to switched WAN interface routers, and not to leased line routers.  
However, a new feature can give you Asynchronous PPP dial-in support on the Auxiliary port on any router  
including leased line Netopia routers.  
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Understanding IP Addressing C-9  
In any situation where a device is dialing into a Netopia router, the router may need to be configured to serve IP  
via the WAN interface. This is only a requirement if the calling device has not been configured locally to know  
what its address(es) are. So when a client, dialing into a Netopia router's WAN interface, is expecting  
addresses to be served by the answering router, you must set the answering Netopia router to serve IP via its  
WAN interface.  
You can do this in either of two ways:  
use the Serve Dynamic WAN Clients option in the Address Serving Setup screen.  
Serve Dynamic WAN Clients enabled only allows you to specify a pool of addresses from which the dial-in  
client may get an IP address. It does not allow static addressing.  
If you want to serve addresses dynamically, use Serve Dynamic WAN Clients.  
dene the address that you want to serve in the Connection Profile's IP Setup screen.  
This method requires a static value to be used. Thus any user dialing in can obtain the same IP address for  
every connection to the profile.  
If you want to serve addresses statically, dene the address in the Connection Profile.  
Notes:  
The addresses that are to be served cannot be used elsewhere. For example you wouldn't want to  
dene a static address in a Connection Profile to be served via the WAN that is already dened in the  
DHCP pool of addresses.  
In order to work correctly, you must dene a “host” or “node” address in the IP Profile Parameters of  
the Connection Profile.  
This is accomplished by specifying the IP address that is to be statically served via the WAN, and then  
by entering a mask value of 255.255.255.255.  
Tips and rules for distributing IP addresses  
Before you allocate IP addresses using DHCP and MacIP, consider whether you need to set aside any static  
addresses.  
Note any planned and currently used static addresses before you use DHCP and MacIP.  
Avoid fragmenting your block of IP addresses. For example, try to use a continuous range for the static  
addresses you choose.  
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C-10 Users Reference Guide  
Distributed to the  
1
Netopia R2020  
1
(Ethernet IP address)  
2
3
4
2
Manually distributed  
(static)  
5
3
6
4
7
8
9
10  
11  
12  
13  
14  
15  
16  
5
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
Pool of Addresses Distributed  
by MacIP and DHCP  
Block of IP host addresses  
(derived from network IP  
address + mask issued by ISP)  
The gure above shows an example of a block of IP addresses being distributed correctly.  
The example follows these rules:  
An IP address must not be used as a static address if it is also in a range of addresses being distributed  
by DHCP or MacIP.  
A single IP address range is used by all the address-served clients. These include DHCP, BOOTP, MacIP,  
and WAN clients, even though BOOTP and static MacIP clients might not be considered served.  
The address range specied for address-served clients cannot wrap around from the end of the total  
available range back to the beginning. See below for a further explanation and an example.  
The network address issued by an ISP cannot be used as a host address.  
A DHCP example  
Suppose, for example, that your ISP gave your network the IP address 199.1.1.32, and a 4-bit subnet mask.  
Address 199.1.1.32 is reserved as the network address. Address 199.1.1.47 is reserved as the broadcast  
address. This leaves 14 addresses to allocate, from 199.1.1.33 through 199.1.1.46. If you want to allocate a  
sub-block of 10 addresses using DHCP, enter “10” in the DHCP Setup screens Number of Addresses to  
Allocate item. Then, in the same screens First Address item, enter the rst address in the sub-block to  
allocate such that all 10 addresses are within your original block. You could enter 199.1.1.33, or 199.1.1.37,  
or any address between them. Note that if you entered 199.1.1.42 as the rst address, network routing errors  
would probably result because you would be using a range with addresses that do not belong to your network  
(199.1.1.49, 199.1.1.50, and 199.1.1.51).  
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Understanding IP Addressing C-11  
Nested IP subnets  
Under certain situations, you may wish to create remote subnets from the limited number of IP addresses  
issued by your ISP or other authority. You can do this using connection profiles. These subnets can be nested  
within the range of IP addresses available to your network.  
For example, suppose that you obtain the Class C network address a.b.c.0 to be distributed among three  
networks. This network address can be used on your main network while portions of it can be subnetted to the  
two remaining networks.  
Note: The IP address a.b.c.0 has letters in place of the rst three numbers to generalize it for this example.  
The gure at left shows a possible network configuration following this scheme. The main network is set up with  
the Class C address a.b.c.0, and contains Router A (which could be a Netopia R2020), a Netopia R2020, and a  
number of other hosts. Router A maintains a link to the Internet, and may be used as the default gateway.  
Internet  
a.b.c.16  
a.b.c.1  
Router A  
a.b.c.0  
a.b.c.2  
Router B  
Router C  
a.b.c.248  
a.b.c.249  
a.b.c.128  
a.b.c.129  
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C-12 Users Reference Guide  
Routers B and C (which could also be Netopia R2020s) serve the two remote networks that are subnets of  
a.b.c.0. The subnetting is accomplished by conguring the Netopia R2020 with connection proles for Routers  
B and C (see the following table).  
Bits available for host  
Connection profile  
Remote IP address  
Remote IP mask  
address  
for Router B  
for Router C  
a.b.c.128  
a.b.c.248  
255.255.255.192  
255.255.255.248  
7
3
The Netopia R2020s connection profiles for Routers B and C create entries in its IP routing table. One entry  
points to the subnet a.b.c.128, while a second entry points to the subnet a.b.c.248. The IP routing table might  
look similar to the following:  
IP Routing Table  
Network Address-Subnet Mask-----via Router------Port--Age--------Type------  
----------------------------------SCROLL UP--------------------------------  
0.0.0.0  
0.0.0.0  
a.b.c.1 WAN  
3719  
Management  
Local  
127.0.0.1  
a.b.c.128  
a.b.c.248  
255.255.255.255 127.0.0.1 lp1 6423  
255.255.255.192 a.b.c.128 WAN 5157  
255.255.255.248 a.b.c.248 WAN 6205  
Local  
Local  
---------------------------------SCROLL DOWN-------------------------------  
UPDATE  
Lets see how a packet from the Internet gets routed to the host with IP address a.b.c.249, which is served by  
Router C. The packet rst arrives at Router A, which delivers it to its local network (a.b.c.0). The packet is then  
received by the Netopia R2020, which examines its destination IP address.  
The Netopia R2020 compares the packets destination IP address with the routes in its IP routing table. It  
begins with the route at the bottom of the list and works up until there’s a match or the route to the default  
gateway is reached.  
When a.b.c.249 is masked by the rst route’s subnet mask, it yields a.b.c.248, which matches the network  
address in the route. The Netopia R2020 uses the connection profile associated with the route to connect to  
Router C, and then forwards the packet. Router C delivers the packet to the host on its local network.  
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Understanding IP Addressing C-13  
The following diagram illustrates the IP address space taken up by the two remote IP subnets. You can see from  
the diagram why the term nested is appropriate for describing these subnets.  
1
Address range  
available to  
a.b.c.0, less  
the two nested  
subnets  
129  
valid addresses used  
by a.b.c.128  
190  
249  
valid addresses used  
by a.b.c.248  
254  
Broadcasts  
As mentioned earlier, binary IP host or subnet addresses composed entirely of ones or zeros are reserved for  
broadcasting. A broadcast packet is a packet that is to be delivered to every host on the network, if both the  
host address and the subnet address are all ones or all zeros, or to every host on the subnetwork, if the host  
address is all ones or all zeros but the subnet address is a combination or zeros and ones. Instead of making  
many copies of the packet, individually addressed to different hosts, all the host machines know to pay  
attention to broadcast packets, as well as to packets addressed to their specific individual host addresses.  
Depending on the age and type of IP equipment you use, broadcasts will be addressed using either all zeros or  
all ones, but not both. If your network requires zeros broadcasting, you must congure this through SNMP.  
Packet header types  
As previously mentioned, IP works with other protocols to allow communication over IP networks. When IP is  
used on an Ethernet network, IP works with the Ethernet or 802.3 framing standards, among other protocols.  
These two protocols specify two different ways to organize the very first signals in the sequence of electrical  
signals that make up an IP packet travelling over Ethernet. By default, the Netopia R2020 uses Ethernet packet  
headers for IP trafc. If your network requires 802.3 IP framing, you must congure this through SNMP.  
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C-14 Users Reference Guide  
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Binary Conversion Table D-1  
Appendix D  
Binary Conversion Table  
This table is provided to help you choose subnet numbers and host numbers for IP and MacIP networks that  
use subnetting for IP addresses.  
Decimal  
Binary  
Decimal  
Binary  
Decimal  
Binary  
1000000  
1000001  
1000010  
1000011  
1000100  
1000101  
1000110  
1000111  
1001000  
1001001  
1001010  
1001011  
1001100  
1001101  
1001110  
1001111  
1010000  
1010001  
1010010  
1010011  
1010100  
1010101  
1010110  
1010111  
1011000  
1011001  
1011010  
1011011  
1011100  
1011101  
1011110  
1011111  
Decimal  
Binary  
1100000  
1100001  
1100010  
1100011  
1100100  
1100101  
1100110  
1100111  
1101000  
1101001  
1101010  
1101011  
1101100  
1101101  
1101110  
1101111  
1110000  
1110001  
1110010  
1110011  
1110100  
1110101  
1110110  
1110111  
1111000  
1111001  
1111010  
1111011  
1111100  
1111101  
1111110  
1111111  
0
1
2
3
4
5
6
7
8
9
0
32  
100000  
64  
96  
1
33  
34  
35  
36  
37  
38  
39  
40  
41  
42  
43  
44  
45  
46  
47  
48  
49  
50  
51  
52  
53  
54  
55  
56  
57  
58  
59  
60  
61  
62  
63  
1000001  
100010  
100011  
100100  
100101  
100110  
100111  
101000  
101001  
101010  
101011  
101100  
101101  
101110  
101111  
110000  
110001  
110010  
110011  
110100  
110101  
110110  
110111  
111000  
111001  
111010  
111011  
111100  
111101  
111110  
111111  
65  
66  
67  
68  
69  
70  
71  
72  
73  
74  
75  
76  
77  
78  
79  
80  
81  
82  
83  
84  
85  
86  
87  
88  
89  
90  
91  
92  
93  
94  
95  
97  
10  
11  
98  
99  
100  
100  
101  
102  
103  
104  
105  
106  
107  
108  
109  
110  
111  
112  
113  
114  
115  
116  
117  
118  
119  
120  
121  
122  
123  
124  
125  
126  
127  
101  
110  
111  
1000  
1001  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
1010  
1011  
1100  
1101  
1110  
1111  
10000  
10001  
10010  
10011  
10100  
10101  
10110  
10111  
11000  
11001  
11010  
11011  
11100  
11101  
11110  
11111  
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D-2 Users Reference Guide  
Decimal  
Binary  
10000000  
10000001  
10000010  
10000011  
10000100  
10000101  
10000110  
10000111  
10001000  
10001001  
10001010  
10001011  
10001100  
10001101  
10001110  
10001111  
10010000  
10010001  
10010010  
10010011  
10010100  
10010101  
10010110  
10010111  
10011000  
10011001  
10011010  
10011011  
10011100  
10011101  
10011110  
10011111  
Decimal  
Binary  
10100000  
10100001  
10100010  
10100011  
10100100  
10100101  
10100110  
10100111  
10101000  
10101001  
10101010  
10101011  
10101100  
10101101  
10101110  
10101111  
10110000  
10110001  
10110010  
10110011  
10110100  
10110101  
10110110  
10110111  
10111000  
10111001  
10111010  
10111011  
10111100  
10111101  
10111110  
10111111  
Decimal  
Binary  
11000000  
11000001  
11000010  
11000011  
11000100  
11000101  
11000110  
11000111  
11001000  
11001001  
11001010  
11001011  
11001100  
11001101  
11001110  
11001111  
11010000  
11010001  
11010010  
11010011  
11010100  
11010101  
11010110  
11010111  
11011000  
11011001  
11011010  
11011011  
11011100  
11011101  
11011110  
11011111  
Decimal  
Binary  
11100000  
11100001  
11100010  
11100011  
11100100  
11100101  
11100110  
11100111  
11101000  
11101001  
11101010  
11101011  
11101100  
11101101  
11101110  
11101111  
11110000  
11110001  
11110010  
11110011  
11110100  
11110101  
11110110  
11110111  
11111000  
11111001  
11111010  
11111011  
11111100  
11111101  
11111110  
11111111  
128  
160  
192  
224  
129  
130  
131  
132  
133  
134  
135  
136  
137  
138  
139  
140  
141  
142  
143  
144  
145  
146  
147  
148  
149  
150  
151  
152  
153  
154  
155  
156  
157  
158  
159  
161  
162  
163  
164  
165  
166  
167  
168  
169  
170  
171  
172  
173  
174  
175  
176  
177  
178  
179  
180  
181  
182  
183  
184  
185  
186  
187  
188  
189  
190  
191  
193  
194  
195  
196  
197  
198  
199  
200  
201  
202  
203  
204  
205  
206  
207  
208  
209  
210  
211  
212  
213  
214  
215  
216  
217  
218  
219  
220  
221  
222  
223  
225  
226  
227  
228  
229  
230  
231  
232  
233  
234  
235  
236  
237  
238  
239  
240  
241  
242  
243  
244  
245  
246  
247  
248  
249  
250  
251  
252  
253  
254  
255  
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Further Reading E-1  
Appendix E  
Further Reading  
Angell, David. ISDN for Dummies, Foster City, CA: IDG Books Worldwide, 1995. Thorough introduction to ISDN  
for beginners.  
Apple Computer, Inc. AppleTalk Network System Overview. Reading, Massachusetts: Addison-Wesley Publishing  
Company, Inc.; 1989.  
Apple Computer, Inc. Planning and Managing AppleTalk Networks. Reading, Massachusetts: Addison-Wesley  
Publishing Company, Inc.; 1991.  
Black, U. Data Networks: Concepts, Theory and Practice. Englewood Cliffs, New Jersey: Prentice Hall; 1989.  
Black, U. Physical Level Interfaces and Protocols. Los Alamitos, California: IEEE Computer Society Press; 1988.  
Black, Uyless. Emerging Communications Technologies, Englewood Cliffs, New Jersey: PTR Prentice Hall, 1994.  
Describes how emerging communications technologies, including ISDN and Frame Relay operate and where  
they t in a computer/ communications network.  
Case, J.D., J.R. Davins, M.S. Fedor, and M.L. Schoffstall. "Network Management and the Design of SNMP."  
ConneXions: The Interoperability Report, Vol. 3: March 1989.  
Case, J.D., J.R. Davins, M.S. Fedor, and M.L. Schoffstall. "Introduction to the Simple Gateway Monitoring  
Protocol." IEEE Network: March 1988."  
Chapman, D. Brent and Elizabeth D. Zwicky. Building Internet Firewalls, Sebastopol, CA: O’Reilly & Associates,  
1995. Dense and technical, but Chapter 6 provides a basic introduction to packet filtering.  
Chapman, D. Brent. “Network (In)Security Through IP Packet Filtering,” paper available from Great Circle  
Associates, 1057 West Dana Street, Mountain View, CA 94041  
Chappell, L. Novell's Guide to NetWare LAN Analysis. San Jose, California: Novell Press; 1993.  
Clark, W. "SNA Internetworking." ConneXions: The Interoperability Report, Vol. 6, No. 3: March 1992.  
Coltun, R. "OSPF: An Internet Routing Protocol." ConneXions: The Interoperability Report, Vol. 3, No. 8: August  
1989.  
Comer, D.E. Internetworking with TCP/ IP: Principles, Protocols, and Architecture, Vol. I, 2nd ed. Englewood  
Cliffs, New Jersey: Prentice Hall; 1991.  
Davidson, J. An Introduction to TCP/ IP. New York, New York: Springer-Verlag; 1992.  
Ferrari, D. Computer Systems Performance Evaluation. Englewood Cliffs, New Jersey: Prentice Hall; 1978.  
Garcia-Luna-Aceves, J.J. "Loop-Free Routing Using Diffusing Computations." Publication pending in IEEE/ ACM  
Transactions on Networking, Vol. 1, No. 1, 1993.  
Garnkel, Simson. PGP: Pretty Good Privacy, Sebastopol, CA: O’Reilly & Associates, 1991. A guide to the free  
data encryption program PGP and the issues surrounding encryption.  
Green, J.K. Telecommunications, 2nd ed. Homewood, Illinois: Business One Irwin; 1992.  
Hagans, R. "Components of OSI: ES-IS Routing." ConneXions: The Interoperability Report, Vol. 3, No. 8: August  
1989.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
E-2 Users Reference Guide  
Hares, S. "Components of OSI: Inter-Domain Routing Protocol (IDRP)." ConneXions: The Interoperability Report,  
Vol. 6, No. 5: May 1992.  
Jones, N.E.H. and D. Kosiur. Macworld Networking Handbook. San Mateo, California: IDG Books Worldwide,  
Inc.; 1992.  
Joyce, S.T. and J.Q. Walker II. "Advanced Peer-to-Peer Networking (APPN): An Overview." ConneXions: The  
Interoperability Report, Vol. 6, No. 10: October 1992.  
Kousky, K. "Bridging the Network Gap." LAN Technology, Vol. 6, No. 1: January 1990.  
LaQuey, Tracy. The Internet Companion: A Beginner's Guide to Global Networking, Reading, Massachusetts:  
Addison-Wesley Publishing Company, Inc.; 1994.  
Leinwand, A. and K. Fang. Network Management: A Practical Perspective. Reading, Massachusetts:  
Addison-Wesley Publishing Company, Inc.; 1993.  
Levine, John R. and Carol Baroudi. The Internet for Dummies, Foster City, CA: IDG Books Worldwide, 1993.  
Covers all of the most popular Internet services, including e-mail, newsgroups, and the World Wide Web. Also  
has information on setting up individual workstations with TCP/ IP stacks.  
Lippis, N. "The Internetwork Decade." Data Communications, Vol. 20, No. 14: October 1991.  
McNamara, J.E. Local Area Networks. Digital Press, Educational Services, Digital Equipment Corporation, 12  
Crosby Drive, Bedford, MA 01730.  
Malamud, C. Analyzing DECnet/ OSI Phase V. New York, New York: Van Nostrand Reinhold; 1991.  
Malamud, C. Analyzing Novell Networks. New York, New York: Van Nostrand Reinhold; 1991.  
Malamud, C. Analyzing Sun Networks. New York, New York: Van Nostrand Reinhold; 1991.  
Martin, J. SNA: IBM's Networking Solution. Englewood Cliffs, New Jersey: Prentice Hall; 1987.  
Martin, J., with K.K. Chapman and the ARBEN Group, Inc. Local Area Networks. Architectures and Implementa-  
tions. Englewood Cliffs, New Jersey: Prentice Hall; 1989.  
Medin, M. "The Great IGP Debate--Part Two: The Open Shortest Path First (OSPF) Routing Protocol."  
ConneXions: The Interoperability Report, Vol. 5, No. 10: October 1991.  
Meijer, A. Systems Network Architecture: A tutorial. New York, New York: John Wiley & Sons, Inc.; 1987.  
Miller, A. Mark. Analyzing Broadband Networks (Frame Relay, SMDS, & ATM), M&T Books: A Division of MIS:  
Press, 1994. An intermediate/ advanced reference on Frame Relay technologies.  
Miller, M.A. Internetworking: A Guide to Network Communications LAN to LAN; LAN to WAN, 2nd. ed. San Mateo,  
California: M&T Books; 1992.  
Miller, M.A. LAN Protocol Handbook. San Mateo, California: M&T Books; 1990.  
Miller, M.A. LAN Troubleshooting Handbook. San Mateo, California: M&T Books; 1989.  
O'Reilly, T. and G. Todino. Managing UUCP and Usenet, 10th ed. Sebastopol, California: O'Reilly & Associates,  
Inc.; 1992.  
Perlman, R. Interconnections: Bridges and Routers. Reading, Massachusetts: Addison-Wesley Publishing  
Company, Inc.; 1992.  
Perlman, R. and R. Callon. "The Great IGP Debate--Part One: IS-IS and Integrated Routing." ConneXions: The  
Interoperability Report, Vol. 5, No. 10: October 1991.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Further Reading E-3  
Rose, M.T. The Open Book: A Practical Perspective on OSI. Englewood Cliffs, New Jersey: Prentice Hall; 1990.  
Rose, M.T. The Simple Book: An Introduction to Management of TCP/ IP-based Internets. Englewood Cliffs, New  
Jersey: Prentice Hall; 1991.  
Ross, F.E. "FDDI--A Tutorial." IEEE Communications Magazine, Vol. 24, No. 5: May 1986.  
Schlar, S.K. Inside X.25: A Manager's Guide. New York, New York: McGraw-Hill, Inc.; 1990.  
Schwartz, M. Telecommunications Networks: Protocols, Modeling, and Analysis. Reading, Massachusetts:  
Addison-Wesley Publishing Company, Inc.; 1987.  
Sherman, K. Data Communications: A User's Guide. Englewood Cliffs, New Jersey: Prentice Hall; 1990.  
Sidhu, G.S., R.F. Andrews, and A.B. Oppenheimer. Inside AppleTalk, 2nd ed. Reading, Massachusetts:  
Addison-Wesley Publishing Company, Inc.; 1990.  
Siyan, Karanjit. Internet Firewall and Network Security, Indianapolis: New Riders Publishing, 1995. Similar to the  
Chapman and Zwicky book.  
Smith, Philip. Frame Relay Principles and Applications, Addison-Wesley Publishing Company, 1996. Covers  
information on Frame Relay, including the pros and cons of the technology, description of the theory and  
application, and an explanation of the standardization process.  
Spragins, J.D. et al. Telecommunications Protocols and Design. Reading, Massachusetts: Addison-Wesley  
Publishing Company, Inc.; 1991.  
Stallings, W. Data and Computer Communications. New York, New York: Macmillan Publishing Company; 1991.  
Stallings, W. Handbook of Computer-Communications Standards, Vols. 1-3. Carmel, Indiana: Howard W. Sams,  
Inc.; 1990.  
Stallings, W. Local Networks, 3rd ed. New York, New York: Macmillan Publishing Company; 1990.  
Stevens, W.R. TCP/ IP Illustrated, Vol 1. Reading, Massachusetts: Addison-Wesley Publishing Company, Inc.;  
1994.  
Sunshine, C.A. (ed.). Computer Network Architectures and Protocols, 2nd ed. New York, New York: Plenum  
Press; 1989.  
Tannenbaum, A.S. Computer Networks, 2nd ed. Englewood Cliffs, New Jersey: Prentice Hall; 1988.  
Terplan, K. Communication Networks Management. Englewood Cliffs, New Jersey: Prentice Hall; 1992.  
Tsuchiya, P. "Components of OSI: IS-IS Intra-Domain Routing." ConneXions: The Interoperability Report, Vol. 3,  
No. 8: August 1989.  
Tsuchiya, P. "Components of OSI: Routing (An Overview)." ConneXions: The Interoperability Report, Vol. 3, No.  
8: August 1989.  
Zimmerman, H. "OSI Reference Model--The ISO Model of Architecture for Open Systems Interconnection." IEEE  
Transactions on Communications COM-28, No. 4: April 1980.  
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E-4 Users Reference Guide  
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Technical Specifications and Safety Information F-1  
Appendix F  
Technical Specifications and Safety Information  
Pinouts for Auxiliary Port Modem Cable  
1300 ohms  
1
1
2
2
3
3
4
5
4
5
6
6
7
7
8
8
9
9
10  
11  
12  
13  
14  
15  
Shield  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
Shield  
BRAID  
HD-15  
DB-25  
Pin 1  
Pin 2  
Pin 3  
Pin 4  
Pin 5  
Pin 6  
Pin 7  
Pin 8  
Ground  
TDA  
Pin 1  
Pin 2  
Pin 3  
Pin 4  
Pin 5  
Pin 6  
Pin 7  
Pin 8  
(not used)  
TD  
TDB  
RD  
RDA  
RTS  
RDB  
CTS  
(not used)  
DTR  
DCE Ready  
Ground  
RLSD  
CTS  
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F-2 Users Reference Guide  
HD-15  
DB-25  
Pin 9  
DSR  
DCD  
Pin 9  
-RSET (EIA-530)  
(not used)  
Pin 10  
Pin 11  
Pin 12  
Pin 13  
Pin 14  
Pin 15  
Pin 10  
Pin 11  
Pin 12  
Pin 13  
Pin 14  
Pin 15  
Pin 16  
Pin 17  
Pin 18  
Pin 19  
Pin 20  
Pin 21  
Pin 22  
Pin 23  
Pin 24  
Pin 25  
(not used)  
TCA  
-TSET (EIA-530)  
(not used)  
TCB  
(not used)  
RCA  
-TD (EIA-530) STD (EIA-232)  
(not used)  
RCB  
-RD (EIA-530) SRD (EIA-232)  
RSET  
(not used)  
-RTS (EIA-530) SRTS (EIA-232)  
DTE Ready  
(not used)  
(not used)  
Ground  
TSET  
(not used)  
Note: Certain RS-232 modems do not properly accept signals on pins 12/ 24, 13/ 11,  
14/ 17, and 15/ 9. For these applications, these pins may need to be cut.  
Description  
Dimensions: 124.0 cm (w) x 20.0 cm (d) x 5.3 cm (h)  
9.4” (w) x 7.9” (d) x 2.1” (h)  
Communications interfaces: The Netopia R2020 Dual Analog Router has two RJ-45 jacks for modem  
connections; an 8 port 10Base-T Ethernet hub for your LAN connection; a DE-9 Console port; and an HD-15  
Auxiliary port that can be used as either a serial or LocalTalk port.  
56K Modem Specifications: complies with ITU-T V.90 and/ or K56ex standard  
Power requirements  
12 VDC input  
1.5 Amps  
Environment  
Operating temperature: 0° to +40° C  
Storage temperature: 0° to +70° C  
Relative storage humidity: 20 to 80% non-condensing  
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Technical Specifications and Safety Information F-3  
Software and protocols  
Software media: Software preloaded on internal ash memory; field upgrades done via download to internal  
ash memory via XMODEM or TFTP  
Routing: TCP/ IP Internet Protocol Suite, RIP, AppleTalk*, LocalTalk-to-Ethernet routing*, AURP tunneling*,  
MacIP*, IPX  
* optional add-on feature  
WAN support: PPP, MP, HDLC  
Security: PAP, CHAP, PAP-TOKEN, CACHE-TOKEN, callback, SecurID, IP/ IPX firewalls, UI password security, and  
CallerID  
SNMP network management: SNMPv1, MIB-II (RFC 1213), Interface MIB (RFC 1229), Ethernet MIB (RFC  
1643), AppleTalk MIB-I (1243), Netopia R2020 MIB  
Management/ configuration methods: HTTP (web server), serial console, remote modem console, telnet,  
SNMP  
Diagnostics: PING, event logging, routing table displays, traceroute, statistics counters, Call Accounting  
Agency approvals  
The Netopia R2020 Dual Analog Router has met the safety standards (per CSA-950) of the Canadian Standards  
Association for Canada.  
The Netopia R2020 Dual Analog Router has met the safety standards (per UL-1950) of the Underwriters  
Laboratories for United States.  
Regulatory notices  
Warning  
This is a Class A product. In a domestic environment this product may cause radio interference, in which case  
the user may be required to take adequate measures. Adequate measures include increasing the physical  
distance between this product and other electrical devices.  
United States. This equipment has been tested and found to comply with the limits for a Class A digital device,  
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against  
harmful interference when the equipment is operated in a commercial environment. This equipment generates,  
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction  
manual, may cause harmful interference to radio communications. Operation of this equipment in a residential  
area is likely to cause harmful interference in which case the user will be required to correct the interference at  
his own expense. Operation is subject to the following two conditions: (1) this device may not cause harmful  
interference, and (2) this device must accept any interference received, including interference that may cause  
undesired operation.  
FCC Requirements, Part 68. The Federal Communications Commission (FCC) has established Rules which  
permit this device to be directly connected to the telephone network. Standardized jacks are used for these  
connections. This equipment should not be used on party lines or coin phones.  
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F-4 Users Reference Guide  
If this device is malfunctioning, it may also be causing harm to the telephone network; this device should be  
disconnected until the source of the problem can be determined and until repair has been made. If this is not  
done, the telephone company may temporarily disconnect service.  
The telephone company may make changes in its technical operations and procedures; if such changes affect  
the compatibility or use of this device, the telephone company is required to give adequate notice of the  
changes. You will be advised of your right to file a complaint with the FCC.  
If the telephone company requests information on what equipment is connected to their lines, inform them of:  
a) The telephone number to which this unit is connected.  
b) The ringer equivalence number  
c) The USOC jack required. (RJ11C)  
d) The FCC Registration Number. (14 digits provided by FCC)  
Items (b) and (d) are indicated on the label. The Ringer Equivalence Number (REN) is used to determine how  
many devices can be connected to your telephone line. In most areas, the sum of the REN's of all devices on  
any one line should not exceed ve (5.0). If too many devices are attached, they many not ring properly.  
Service Requirements. In the event of equipment malfunction, all repairs should be performed by our Company  
or an authorized agent. Under FCC rules, no customer is authorized to repair this equipment. This restriction  
applies regardless of whether the equipment is in or our of warranty. It is the responsibility of users requiring  
service to report the need for service to our Company or to one of our authorized agents. Service can be  
obtained at Netopia, Inc., 2470 Mariner Square Loop, Alameda, California, 94501.  
Important  
This product was tested for FCC compliance under conditions that included the use of shielded cables and  
connectors between system components. Changes or modications to this product not authorized by the  
manufacturer could void your authority to operate the equipment.  
Canada. This digital apparatus does not exceed the Class A limits for radio noise emission from digital  
apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.  
Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicables aux  
appareils numériques de la classe A prescrites dans le Réglement sur le brouillage radioélectrique édicté par le  
ministère des Communications du Canada.  
Declaration for Canadian users  
The Canadian Industry Canada label identies certied equipment. This certification means that the equipment  
meets certain telecommunications network protective, operation and safety requirements. The Department  
does not guarantee the equipment will operate to the user’s satisfaction.  
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of  
the local telecommunications company. The equipment must also be installed using an acceptable method of  
connection. In some cases, the company’s inside wiring associated with a single line individual service may be  
extended by means of a certied connector assembly (telephone extension cord.) The customer should be  
aware that compliance with the above conditions may not prevent degradation of service in some situations.  
Repairs to the certified equipment should be made by an authorized Canadian maintenance facility designated  
by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may  
give the telecommunications company cause to request the user to disconnect the equipment.  
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Technical Specifications and Safety Information F-5  
Users should ensure for their own protection that the electrical ground connections of the power utility,  
telephone lines and internal metallic water pipe system, if present, are connected together. This precaution  
may be particularly important in rural areas.  
Caution  
Users should not attempt to make such connections themselves, but should contact the appropriate electric  
inspection authority, or electrician, as appropriate.  
The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be  
connected to a telephone loop which is used by the device, to prevent overloading. The termination on a loop  
may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of  
all the devices does not exceed 100.  
Important safety instructions  
Caution  
The direct plug-in power supply serves as the main power disconnect; locate the direct plug-in power supply  
near the product for easy access.  
For use only with CSA Certied Class 2 power supply, rated 12VDC, 1.5A.  
Telecommunication installation cautions  
Never install telephone wiring during a lightning storm.  
Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.  
Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at  
the network interface.  
Use caution when installing or modifying telephone lines.  
Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk  
of electric shock from lightning.  
Do not use the telephone to report a gas leak in the vicinity of the leak.  
Battery  
The Netopia R2020s lithium battery is designed to last for the life of the product. The battery is not user-ser-  
viceable.  
Caution!  
Danger of explosion if battery is incorrectly replaced.  
Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries  
according to the manufacturer's instructions.  
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F-6 Users Reference Guide  
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About 56K Line Access G-1  
Appendix G  
About 56K Line Access  
The Netopia R2020 is capable of 56Kbps per line connections. This means that if you use both onboard  
modems, you can achieve inbound data transfer rates of up to 112Kbps. Using a third modem bumps the  
theoretical speed limit to 168Kbps.  
This section describes some practical limitations on the previous statements.  
A current FCC limitation will only permit a maximum speed of 52Kbps over analog phone lines using combined  
analog/ digital technology. Also, the data transfer rates are for inbound data only. Outbound data is limited to  
the current transfer rates for analog phone lines alone which is 33.6Kbps. So, using both onboard modems  
under optimal conditions, will yield an inbound data transfer rate of 104Kbps and an outbound rate of  
67.2Kbps. This means that your incoming email, file transfers and downloads, web browsing, and so on, occur  
at 104Kbps, while your outgoing information, such as outbound email, travels at 67.2Kbps. With a third  
modem, the rates become 156Kbps inbound and 100.8Kbps outbound. Also, to achieve the maximum inbound  
rates, the ISP-side data must be digitally sourced.  
Outbound data  
33.6K  
67.2K  
33.6K  
Inbound data  
56K  
112K  
56K  
Above a certain threshold (called Shannon's Limit) the signal-to-noise ratio of any medium becomes too low to  
reliably transfer data. The analog phone line is the limiting factor in the speed of data transmission because of  
the inherent noise it contributes.  
Today's telephone network is increasingly digital. In particular, the portion of the phone connection between the  
phone company and the Internet Service Provider (ISP) is often digital. Digital lines still have noise, and are still  
subject to Shannon's limit, but they have less noise and a higher ceiling.  
Several companies have created techniques that take advantage of the digital portion of the phone network to  
achieve higher speeds than were possible with a purely analog pathway.  
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G-2 Users Reference Guide  
These new techniques treat the phone system as a mostly digital network that just happens to have an analog  
portion. There are several consequences to the reliance on a half-digital connection. Your Internet Service  
Provider must have digital phone lines to the public switched telephone network (PSTN). That's the easy part: if  
your ISP offers 56Kbps, they have the digital lines.  
Getting the most out of 56K technology requires that you have optimal conditions on your telephone line. Any  
the Internet Service Provider, but simply a fact of life in trying to extend the limitations of noisy analog  
telephone lines.  
The Netopia R2020 ships with the unified ITU V.90 standard rmware, also known as V.PCM, which merges the  
K56ex standard with the competing x2 standard. Modem rmware updates that may from time to time become  
available will be made available on the Netopia website. See Transferring configuration and firmware files with  
TFTP,and Transferring configuration and firmware files with XMODEM,in Chapter 15, “Utilities and  
Diagnostics.”  
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Glossary 1  
Glossary  
Access Line: A telephone line reaching from the telephone company central ofce to a point usually on your  
premises. Beyond this point the wire is considered inside wiring. See also Trunk Line.  
analog: In telecommunications, telephone transmission and/ or switching that is not digital. An analog phone  
transmission is one that was originally intended to carry speech or voice, but may with appropriate  
modifications be used to carry data of other types.  
ANSI (American National Standards Institute): Devises and proposes recommendations for international  
communications standards. See also Comite Consultatif International Telegraphique et Telephonique (CCITT).  
AppleTalk: A comprehensive network system designed and developed by Apple Computer, Inc. AppleTalk  
allows many different types of computer systems, printers, and servers to communicate on a variety of cabling  
schemes, including LocalTalk and Ethernet cabling. In this manual, AppleTalk refers especially to the protocols  
or rule sets that govern this communication.  
AppleTalk address: A unique identifier for each device using AppleTalk that allows information to be sent and  
received correctly. An AppleTalk address always includes a network number wherever two or more AppleTalk  
networks are connected together by routers.  
AURP (Apple Update-based Router Protocol): An enhanced AppleTalk routing protocol. AURP provides  
improved support for AppleTalk over wide area networks (WANs) and tunneling through non-AppleTalk (IP)  
networks. AURP features include network number remapping, clustering of remote network numbers, and hop  
count reduction.  
backbone: A network topology consisting of a single length of cable with multiple network connection points.  
Bandwidth: The range of frequencies, expressed in Kilobits per second, that can pass over a given data  
transmission channel within a network. The bandwidth determines the rate at which information can be sent  
through a channel - the greater the bandwidth, the more information that can be sent in a given amount of time.  
BAP: Bandwidth Allocation Protocol. Manages the dynamic bandwidth allocation of implementations  
supporting the PPP multilink protocol. This is done by defining the Bandwidth Allocation Protocol (BAP),  
as well as its associated control protocol, the Bandwidth Allocation Control Protocol (BACP). BAP can be  
used to manage the number of links in a multilink bundle.  
baud rate: The rate of the signaling speed of a transmission medium.  
bit: A binary digit; the smallest unit of data in the binary counting system. A bit has a value of either 0 or 1.  
bits per second (bps): A measure of the actual data transmission rate. The bps rate may be equal to or greater  
than the baud rate depending on the modulation technique used to encode bits into each baud interval. The  
correct term to use when describing modem data transfer speeds.  
bps: See bits per second.  
branch: A length of cable in a star network that goes from the center of the star to a wall jack.  
broadcast: A network transaction that sends data to all hosts connected to the network.  
Burstiness: Data that uses bandwidth only sporadically; that is, information that does not use the total  
bandwidth of a circuit 100 percent of the time. During pauses, channels are idle; and no trafc flows across  
them in either direction. Interactive and LAN-to-LAN data is bursty in nature, because it is sent intermittently,  
and in between data transmission the channel experiences idle time waiting for the DTEs to respond to the  
transmitted data user’s input of waiting for the user to send more data.  
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2 Users Reference Guide  
byte: A group of bits, normally eight, which represent one data character.  
CallerID: See CND.  
CCITT (Comite Consultatif International Telegraphique et Telephonique): International Consultative  
Committee for Telegraphy and Telephony, a standards organization that devises and proposes recommenda-  
tions for international communications. See also ANSI (American National Standards Institute).  
CHAP (challenge handshake protocol): A method for ensuring secure network access and communications.  
Class A, B, and C networks: The values assigned to the rst few bits in an IP network address determine  
which class designation the network has. In decimal notation, Class A network addresses range from 1.X.X.X to  
126.X.X.X, Class B network addresses range from 128.1.X.X to 191.254.X.X, and Class C addresses range  
from 192.0.1.X to 223.255.254.X. For more information on IP network address classes, see Appendix C,  
Understanding IP Addressing.”  
client: An intelligent workstation that makes requests to other computers known as servers. PC computers on  
a LAN can be clients.  
clustering: A feature that clusters remapped network numbers into a range of sequential network numbers.  
CNA (Calling Number Authentication): A security feature that will reject an incoming call if it does not match  
the Calling Number field in one of the Netopia ISDN Router’s Connection Profiles.  
CND (Calling Number Delivery): Also known as caller ID, a feature that allows the Called Customer Premises  
Equipment (CPE) to receive a calling party’s directory number during the call establishment phase.  
community strings: Sequences of characters that serve much like passwords for devices using SNMP.  
Different community strings may be used to allow an SNMP user to gather device information or change device  
congurations.  
CRC (Cyclic Redundancy Check): A computational means to ensure the integrity of a block of data. The  
mathematical function is computed, before the data is transmitted at the originating device. Its numerical value  
is computed based on the content of the data. This value is compared with a recomputed value of the function  
at the destination device.  
DCE (Data Communications Equipment): Term dened by standards committees, that applies to  
communications equipment, typically modems or printers, as distinct from other devices that attach to the  
network, typically personal computers or data terminals (DTE). The distinction generally refers to which pins in  
an RS-232-C connection transmit or receive data. Also see DTE.  
DDP (Datagram Delivery Protocol): Denes socket-to-socket delivery of datagrams over an AppleTalk internet.  
DTE (Data Terminal Equipment): Term dened by standards committees, that applies to communications  
equipment, typically personal computers or data terminals, as distinct from other devices that attach to the  
network, typically modems or printers (DCE). The distinction generally refers to which pins in an RS-232-C  
connection transmit or receive data. Pins 2 and 3 are reversed. Also see DCE.  
default zone: When a Phase II EtherTalk network includes more than one zone, all routers on that network  
must be congured to assign one of these zones as a default zone. The default zone is temporarily assigned to  
any Phase II EtherTalk node that hasn’t chosen a zone. The user may choose another zone by opening the  
Network Control Panel, selecting the correct physical connection, and then choosing a zone in the scrolling field  
displayed.  
DHCP (Dynamic Host Configuration Protocol): A service that lets clients on a LAN request conguration  
information, such as IP host addresses, from a server.  
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Glossary 3  
DNS (Domain Name Service): A TCP/ IP protocol for discovering and maintaining network resource information  
distributed among different servers.  
download: The process of transferring a le from a server to a client.  
EIA (Electronic Industry Association): A North American standards association.  
Ethernet: A networking protocol that defines a type of LAN characterized by a 10 Mbps (megabits per second)  
data rate. Ethernet is used in many mainframe, PC, and UNIX networks, as well as for EtherTalk.  
Ethernet address: Sometimes referred to as a hardware address. A 48-bits long number assigned to every  
Ethernet hardware device. Ethernet addresses are usually expressed as 12-character hexadecimal numbers,  
where each hexadecimal character (0 through F) represents four binary bits. Do not confuse the Ethernet  
address of a device with its network address.  
EtherTalk: Apple’s data-link software that allows an AppleTalk network to be connected by Ethernet cables.  
EtherTalk is a protocol within the AppleTalk protocol set. Two versions of EtherTalk are in common use,  
designated as Phase I and Phase II EtherTalk.  
extended network: A network using AppleTalk Phase II protocols; EtherTalk 2.0 and TokenTalk are extended  
networks. LocalTalk networks are compatible with Phase II but are not extended because a single LocalTalk  
network cannot have multiple network numbers or multiple zone names.  
firmware: System software stored in a devices memory that controls the device. The Netopia ISDN Router’s  
firmware can be updated.  
gateway: A device that connects two or more networks that use different protocols. Gateways provide address  
translation services, but do not translate data. Gateways must be used in conjunction with special software  
packages that allow computers to use networking protocols not originally designed for them.  
hard seeding: A router setting. In hard seeding, if a router that has just been reset detects a network number  
or zone name conict between its configured information and the information provided by another router, it  
disables the router port for which there is a conflict. See also non-seeding, seeding, seed router, and soft  
seeding.  
HDLC (High Level Data Link Control): A generic link-level communications protocol developed by the  
International Organization for Standardization (ISO). HDLC manages synchronous, code-transparent, serial  
information transfer over a link connection. See also SDLC (Synchronous Data Link Control).  
header: In packets, a header is part of the envelope information that surrounds the actual data being  
transmitted. In e-mail, a header is usually the address and routing information found at the top of messages.  
hop: A single traverse from one node to another on a LAN.  
hop count: The number of nodes (routers or other devices) a packet has gone through. If there are six routers  
between source and destination nodes, the hop count for the packet will be six when it arrives at its destination  
node. The maximum allowable hop count is usually 15.  
hop count reduction: A feature of AURP supported by the Netopia ISDN Router. Tunnels and point-to-point  
links over WANs can often exceed the maximum allowable hop count of 15 routers. Network administrators can  
use the hop count reduction feature to set up tunnels and point-to-point links that exceed the 15-router limit.  
host: A single, addressable device on a network. Computers, networked printers, and routers are hosts.  
Host Computer: A communications device that enables users to run applications programs to perform such  
functions as text editing, program execution, access to data bases, etc.  
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4 Users Reference Guide  
internet: A set of networks connected together by routers. This is a general term, not to be confused with the  
large, multi-organizational collection of IP networks known as the Internet. An internet is sometimes also known  
as an internetwork.  
internet address, IP address: Any computing device that uses the Internet Protocol (IP) must be assigned an  
internet or IP address. This is a 32-bit number assigned by the system administrator, usually written in the form  
of 4 decimal elds separated by periods, e.g., 192.9.200.1. Part of the internet address is the IP network  
number (IP network address), and part is the host address (IP host address). All machines on a given IP  
network use the same IP network number, and each machine has a unique IP host address. The system  
administrator sets the subnet mask to specify how much of the address is network number and how much is  
host address. See also Class A, B, and C networks.  
IP (Internet Protocol): A networking protocol developed for use on computer systems that use the UNIX  
operating system. Often used with Ethernet cabling systems. In this manual, IP is used as an umbrella term to  
cover all packets and networking operations that include the use of the Internet Protocol. See also TCP/ IP.  
IP address, IP host address, IP network address: See internet address.  
IP broadcast: See broadcast.  
IP tunneling: See AURP.  
IPX (Internet Package Exchange): A protocol used by Novell Netware networks.  
ISDN (Integrated Services Digital Network): A method of transmitting data digitally over telephone lines.  
ISP (Internet service provider): A company that provides Internet-related services. Most importantly, an ISP  
provides Internet access services and products to other companies and consumers.  
ITU (International Telecommunication Union): United Nations specialized agency for telecommunications.  
Successor to CCITT.  
K56ex: A modem data transmission technology standard created by Lucent Technologies and Rockwell  
International. Its purpose is to take advantage of the largely digital portions of the telephone system in order to  
exceed the theoretical speed limitations of data transmission over analog telephone lines. A competing  
technology called “x2,” created by U.S. Robotics/ 3Com, performs a similar function. In February, 1998, the  
interested parties agreed on a unied standard called V.90, also known as V.PCM, which merges the K56ex  
standard with the competing x2 standard. In September, 1998, the International Telecommunications Union is  
expected to ratify the unified standard, thereby allowing interoperability of modems and ISPscentral site  
equipment, with appropriate rmware upgrades.  
LAN (Local Area Network): A privately owned network that offers high-speed communications channels to  
connect information processing equipment in a limited geographic area.  
LocalTalk: The cabling specification for AppleTalk running at a speed of 230.4 kbps (kilobits per second).  
MacIP: A protocol in which IP packets are encapsulated within AppleTalk headers, for transmission over  
AppleTalk networks. MacIP requires the presence of at least one AppleTalk–IP gateway. MacIP is usually used to  
allow an AppleTalk computer to communicate with an IP computer.  
MacIP client: A Macintosh computer that is using the MacIP protocol to communicate with an IP computer.  
MIB (Management Information Base): A standardized structure for SNMP management information.  
modem: A device used to convert digital signals from a computer into analog signals that can be transmitted  
across standard analog (not ISDN) telephone lines. Modem is a contraction of modulator-demodulator.  
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Glossary 5  
NAT (Network Address Translation): A feature that allows communication between the LAN connected to the  
Netopia ISDN Router and the Internet using a single IP address, instead of having a separate IP address for  
each computer on the network.  
NetBIOS: A network communications protocol used on PC LANs.  
network: A group of computer systems and other computer devices that communicate with one another.  
network administrator: A person who coordinates the design, installation, and management of a network. A  
network administrator is also responsible for troubleshooting and for adding new users to the network.  
network log: A record of the names of devices, location of wire pairs, wall-jack numbers, and other information  
about the network.  
network number: A unique number for each network in an internet. AppleTalk network numbers are assigned  
by seed routers, to which the network is directly connected. An isolated AppleTalk network does not need a  
network number.  
network number remapping: Resolves network number conicts when two or more AppleTalk networks that  
may have duplicate network numbers are connected together. The Netopia ISDN Router lets you set up a range  
of network numbers into which remote AppleTalk network numbers are remapped.  
network range: A unique set of contiguous numbers associated with an extended network; each number in a  
network range can be associated with up to 253 node addresses.  
node: See host.  
non-seeding: A router setting that causes it to request network number and zone information from any other  
routers on the network connected to the non-seeding port. If it receives this information, it begins to route  
packets through that port. See also hard seeding, seeding, seed router, and soft seeding.  
packet: A group of fixed-length binary digits, including the data and call control signals, that are transmitted  
through an X.25 packet-switching network as a composite whole. The data, call control signals, and possible  
error control information are arranged in a predetermined format. Packets do not always travel the same  
pathway but are arranged in proper sequence at the destination side before forwarding the complete message  
to an addressee.  
Packet-Switching Network: A telecommunications network based on packet-switching technology, wherein a  
transmission channel is occupied only for the duration of the transmission of the packet.  
PAP (PPP authentication protocol): A method for ensuring secure network access.  
Parameter: A numerical code that controls an aspect of terminal and/ or network operation. Parameters  
control such aspects as page size, data transmission speed, and timing options.  
port: A location for passing data in and out of a device, and, in some cases, for attaching other devices or  
cables.  
port number: A number that identies a TCP/ IP-based service. Telnet, for example, is identied with TCP port  
23.  
PPP (Point to Point Protocol): A protocol for framing IP packets and transmitting them over a serial line.  
protocol: A set of rules for communication, sometimes made up of several smaller sets of rules also called  
protocols. AppleTalk is a protocol that includes the LocalTalk, EtherTalk, and TokenTalk protocols.  
remapping: See network number remapping.  
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6 Users Reference Guide  
RFC (Request for Comment): A series of documents used to exchange information and standards about the  
Internet.  
RIP (Routing Information Protocol): A protocol used for the transmission of IP routing information.  
RJ-11: A telephone-industry standard connector type, usually containing four pins.  
RJ-45: A telephone-industry standard connector type usually containing eight pins.  
router: A device that supports network communications. A router can connect identical network types, such as  
LocalTalk-to-LocalTalk, or dissimilar network types, such as LocalTalk-to-Ethernet. However—unless a gateway is  
availablea common protocol, such as TCP/ IP, must be used over both networks. Routers may be equipped to  
provide WAN line support to the LAN devices they serve. They may also provide various management and  
monitoring functions as well as a variety of configuration capabilities.  
router port: A physical or logical connection between a router and a network. Where a network only allows the  
use of one protocol, each physical connection corresponds to one logical router port. An example is the Netopia  
ISDN Router’s LocalTalk port. Where a network allows the use of several protocols, each physical connection  
may correspond to several logical router ports—one for each protocol used. Each router port has its own  
network address.  
routing table: A list of networks maintained by each router on an internet. Information in the routing table  
helps the router determine the next router to forward packets to.  
seeding: A method for ensuring that two or more routers agree about which physical networks correspond to  
which network numbers and zone names. There are three options: non-seeding, soft seeding, and hard seeding.  
Seeding can often be set separately for each router port. See also hard seeding, non-seeding, seed router, and  
soft seeding.  
seed router: A router that provides network number and zone information to any router that starts up on the  
same network. See also hard seeding, non-seeding, seeding, and soft seeding.  
serial port: A connector on the back of the workstation through which data flows to and from a serial device.  
server: A device or system that has been specifically configured to provide a service, usually to a group of  
clients.  
SNMP (Simple Network Management Protocol): A protocol used for communication between management  
consoles and network devices. The Netopia ISDN Router can be managed through SNMP.  
soft seeding: A router setting. In soft seeding, if a router that has just been reset detects a network number or  
zone name conict between its configured information for a particular port and the information provided by  
another router connected to that port, it updates its conguration using the information provided by the other  
router. See also hard seeding, non-seeding, seeding, and seed router.  
subnet: A network address created by using a subnet mask to specify that a number of bits in an internet  
address will be used as a subnet number rather than a host address.  
subnet mask: A 32-bit number to specify which part of an internet address is the network number, and which  
part is the host address. When written in binary notation, each bit written as 1 corresponds to 1 bit of network  
address information. One subnet mask applies to all IP devices on an individual IP network.  
SDLC (Synchronous Data Link Control): A link-level communications protocol used in an International  
Business Machines (IBM) Systems Network Architecture (SNA) network that manages synchronous,  
code-transparent, serial information transfer over a link connection. SDLC is a subset of the more generic HDLC  
(High-Level Data Link Control) protocol developed by the International Organization for Standardization (ISO).  
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Glossary 7  
TCP/ IP (Transmission Control Protocol/ Internet Protocol): An open network standard that denes how  
devices from different manufacturers communicate with each other over one or more interconnected networks.  
TCP/ IP protocols are the foundation of the Internet, a worldwide network of networks connecting businesses,  
governments, researchers, and educators.  
telephone wall cable: 2-pair, 4-pair, or 8-pair, 22- or 24-gauge solid copper wire cable. Telephone wall cable is  
sometimes called telephone station cable or twisted-pair cable.  
TFTP (Trivial File Transfer Protocol/ Internet Protocol): A protocol used to transfer les between IP nodes.  
TFTP is often used to transfer rmware and conguration information from a UNIX computer acting as a TFTP  
server to an IP networking device, such as the Netopia ISDN Router.  
thicknet: Industry jargon for 10Base-5 coaxial cable, the original Ethernet cabling.  
thinnet: Industry jargon for 10Base-2 coaxial cable, which is thinner (smaller in diameter) than the original  
Ethernet cabling.  
UDP (User Datagram Protocol): A TCP/ IP protocol describing how packets reach applications in destination  
nodes.  
V.90: A modem data transmission standard, also known as V.PCM, which merges the K56ex standard with  
the competing x2 standard. In September, 1998, the International Telecommunications Union is expected to  
ratify the unified standard, thereby allowing interoperability of modems and ISPscentral site equipment, with  
appropriate firmware upgrades.  
wall jack: A small hardware component used to tap into telephone wall cable. An RJ-11 wall jack usually has  
four pins; an RJ-45 wall jack usually has eight pins.  
WAN (wide area network): A network that consists of nodes connected by long-distance transmission media,  
such as telephone lines. WANs can span a state, a country, or even the world.  
WAN IP: In addition to being a router, the Netopia ISDN Router is also an IP address server. There are four  
protocols it can use to distribute IP addresses over the WAN which include: DHCP, BOOTP, IPCP and MacIP. WAN  
IP is a feature for both the Small Ofce and Corporate Netopia ISDN Router models.  
wiring closet: A central location where a building’s telephone and network wiring is connected. Multi-story  
buildings often have a main wiring closet in the basement and satellite wiring closets on each oor.  
zone: An arbitrary subset of nodes within an AppleTalk internet. Creating multiple zones makes it easier for  
users to locate network services. The network administrator denes zones when he or she congures routers.  
Isolated networks have no zones. LocalTalk and EtherTalk Phase I networks may have no more than one zone  
each. EtherTalk Phase II and TokenTalk networks may have more than one zone each. Several networks of any  
AppleTalk type may share a zone name.  
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8 Users Reference Guide  
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Index-1  
Index  
Numerics  
receiving connections 12-10  
setup 12-3, 12-8  
10Base-T 4-3  
10Base-T, connecting 4-3  
56k, about G-1  
tunnel 14-20  
authentication  
and answer prole 8-6  
A
accounting conguration 8-23  
add static route 10-33  
adding a filter set 14-13  
features 7-8  
Basic Firewall 14-18  
binary tables D-1  
BOOTP 10-35  
broadcasts C-13  
answer prole  
call acceptance scenarios 8-6  
dened 8-4  
answering calls 8-4  
capabilities 1-1  
change static route 10-34  
and answer prole 8-6  
conguration files  
AppleTalk 1-2  
routing table 13-9  
tunneling (AURP) 12-3, 12-8  
zones 12-6, 12-7  
AppleTalk routing table 13-9  
AppleTalk setup 12-1  
AURP  
application software 4-2  
ATMP 9-7  
tunnel options 9-16  
AURP  
downloading with TFTP 15-9  
downloading with XMODEM 15-12  
uploading with XMODEM 15-12  
SmartPhone 8-1  
telephone connections 8-1  
adding a partner 12-9  
conguration 12-10  
connecting to a partner 12-9  
hop-count reduction 12-11  
network number remapping 12-11  
with console-based management 5-1, 6-1,  
7-1  
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Index-2  
conguring profiles for incoming calls. 8-6  
conguring the console 7-11  
connecting to an Ethernet network 4-3  
connection metering 8-12  
connection profiles  
Dynamic Host Configuration Protocol (DHCP)  
10-35  
DHCP  
Dynamic WAN 10-35  
dened 6-3  
connection prole 6-3  
IP setup 6-4  
IPX setup 6-4  
navigating 5-4  
overview 6-1  
encryption 9-7  
Ethernet  
scheduling 8-1, 8-7  
console  
conguring 7-11  
screens, connecting to 7-7  
console connection problems A-2  
console-based management  
conguring with 5-1, 6-1, 7-1  
4-2  
D
EtherTalk 4-2  
device 13-7  
WAN 13-6  
D. Port 14-9  
Data Encryption Standard (DES) 9-7  
date and time  
setting 7-11  
deciding on an ISP account B-2  
default terminal emulation software settings 5-  
4
delete static route 10-34  
deleting a packet lter 14-23  
deleting filters 14-16  
features 1-1  
filter priority 14-5  
adding 14-13  
dened 14-4  
deleting 14-17  
deleting IP trap receivers 13-15  
designing a new filter set 14-11  
DHCP  
disadvantages 14-11  
modifying 14-17  
sample (Basic Firewall) 14-17  
using 14-12  
dened C-8  
DHCP NetBIOS options 10-37  
DHCP Relay Agent 10-40  
disadvantages of lters 14-11  
display a lter set 14-9  
distributing IP addresses C-5  
downloading a configuration file 15-9  
downloading configuration files 15-12  
with TFTP 15-9  
filters  
actions a filter can take 14-7  
adding to a filter set 14-14  
dened 14-4  
deleting 14-16  
input 14-14  
with XMODEM 15-12  
modifying 14-16  
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Index-3  
output 14-14  
parts of 14-7  
priority 14-5  
using 14-12  
viewing 14-16  
IP addressing C-1  
IPX setup 11-1  
nding an ISP B-1  
firewall 14-17  
firmware files  
IPX spoong 11-3  
updating with TFTP 15-8  
FTP sessions 14-20  
further reading E-1  
account types B-2  
nding B-1  
G
LEDs 2-6, 13-3  
LocalTalk 12-7  
connecting 4-5  
setup 12-7  
General Statistics 13-4  
Glossary GL-1  
H
hard seeding 12-3  
hops 13-10  
MacIP 10-35  
dened C-8  
I
input filter 3 14-18  
input filters 1 and 2 14-18  
Input lters 4 and 5 14-18  
Internet addresses, see IP addresses  
Internet Protocol (IP) 10-1  
Internetwork Packet Exchange (IPX) 11-1  
IP address serving 10-35  
IP addresses  
MacIP/ KIP clients 10-41  
MIBs supported 13-12  
modifying IP trap receivers 13-15  
MPPE 9-7  
multiple subnets 10-29  
N
about C-1  
distribution rules C-10  
static C-8  
NAT  
adding server lists 10-13  
dened 10-1  
Easy Setup Prole 10-4  
firmware upgrades 10-28  
IP profile parameters 10-18  
IP setup 10-5  
map lists 10-6  
modifying map lists 10-10  
moving maps 10-12  
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Index-4  
outside ranges 10-6  
server lists 10-6  
navigating  
ping 15-2  
conguration screens 7-8  
Easy Setup 5-4  
auxiliary port modem cable F-1  
pkts fwded 13-10  
NCSA Telnet 5-3  
port number comparisons 14-8  
port numbers 14-7  
PPTP 9-7  
tunnel options 9-4  
protecting the conguration screens 14-2  
nested IP subnets C-11  
NetBIOS 10-37, 11-3  
NetBIOS scope 10-38  
Netopia  
answering calls 8-4  
connecting to Ethernet, rules 4-3  
connecting to LocalTalk 4-5  
connection profile 6-3  
distributing IP addresses 10-35, C-5  
IP setup 6-4  
IPX setup 6-4  
LocalTalk configuration 12-7  
monitoring 13-1  
R
router to serve IP addresses to hosts 10-1  
Routing Information Protocol (RIP) 11-2  
security 14-1  
Network Address Translation  
see NAT 10-1  
network problems A-2  
network status overview 13-1  
next router address 13-10  
non-seeding 12-3  
AppleTalk 13-9  
IP 10-31, 13-8  
S
SAP server types 11-3  
adding 8-8  
O
dened 8-1, 8-7  
output lter 1 14-18  
overview 1-1  
deleting 8-12  
modifying 8-11  
once-only 8-10  
P
viewing 8-8  
packet  
weekly 8-10  
header C-13  
screens, connecting to 7-7  
security  
PAP  
and answer prole 8-6  
parts of a lter 14-7  
password  
filters 14-414-20  
measures to increase 14-1  
telnet 14-4  
to protect security screen 14-2  
user accounts 14-2  
user accounts (passwords) 14-2  
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Index-5  
Security Options screen 14-2  
seeding 12-3  
T
Service Advertising Protocol (SAP) 11-2  
setting the IP trap receivers 13-15  
show static soutes 10-32  
SNMP  
technical specifications F-2  
telnet 5-2  
access 7-7, 14-4  
terminal emulation software  
conguring 5-3  
SmartIP 10-1  
SmartPhone  
conguring 8-1  
default settings 5-4  
SmartStart  
before launching 3-1  
requirements  
updating rmware 15-8  
TFTP, transferring files 15-7  
Macintosh 3-1  
PC 3-1  
troubleshooting  
Macintosh A-2  
PC A-1  
Windows 95 3-3  
SNMP  
event histories 8-21, 13-5  
SmartStart  
community strings 13-13  
MIBs supported 13-12  
traps 13-14  
Macintosh A-2  
PC A-1  
WAN statistics 13-4  
ATMP 9-16  
PPTP 9-4  
tunneling 9-1, 12-3  
SNMP Setup screen 13-13  
SNMP traps 13-14  
socket 11-2  
soft seeding 12-3  
specifications  
technical F-2  
Src. Port  
14-9  
state 13-10  
static IP addresses C-8  
static routes 10-31  
statistics, WAN 13-4  
subnet masks C-3  
subnets C-2C-5  
multiple 10-29  
U
updating rmware  
with TFTP 15-8  
with XMODEM 15-11  
updating Netopias firmware 15-8  
uploading a configuration file 15-10  
uploading configuration files  
with TFTP 15-10  
nested C-11  
with XMODEM 15-12  
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Index-6  
user accounts 14-2  
using filters 14-12  
utilities and tests 15-1  
zone name 13-10  
V
viewing and modifying packet lters 14-23  
viewing IP trap receivers 13-15  
viewing scheduled connections 8-8  
Virtual Private Networks (VPN) 9-1  
VPN 9-1  
allowing through a firewall 9-19  
ATMP tunnel options 9-16  
default answer prole 9-8  
encryption support 9-7  
PPTP tunnel options 9-4  
W
WAN  
event history 13-6  
statistics 13-4  
WAN conguration 8-1  
WAN event history 13-6  
WAN statistics 13-4, 13-5  
web-based management  
budget statistics 8-20  
connect/ disconnect 8-16  
connection budgets 8-18  
connection status 8-15  
system information 8-13  
Windows 95  
SmartStart 3-3  
X
XMODEM 15-10  
XMODEM file transfers  
downloading configuration files 15-12  
updating rmware 15-11  
uploading configuration files 15-12  
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Limited Warranty and Limitation of Remedies  
1
Limited Warranty and Limitation of Remedies  
Netopia warrants to you, the end user, that the Netopia R2020 Dual Analog Router (the “Product”) will be free  
from defects in materials and workmanship under normal use for a period of one (1) year from date of  
purchase. Netopias entire liability and your sole remedy under this warranty during the warranty period is that  
Netopia shall, at its option, either repair the Product or refund the original purchase price of the Product.  
In order to make a claim under this warranty you must comply with the following procedure:  
1. Contact Netopia Customer Service within the warranty period to obtain a Return Materials Authorization  
(“RMA) number.  
2. Return the defective Product and proof of purchase, shipping prepaid, to Netopia with the RMA number  
prominently displayed on the outside of the package.  
If you are located outside of the United States or Canada, please contact your dealer in order to arrange for  
warranty service.  
THE ABOVE WARRANTIES ARE MADE BY NETOPIA ALONE, AND THEY ARE THE ONLY WARRANTIES MADE BY  
ANYONE REGARDING THE ENCLOSED PRODUCT. NETOPIA AND ITS LICENSOR(S) MAKE NO OTHER  
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MER-  
CHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE ENCLOSED PRODUCT. EXCEPT AS  
OTHERWISE EXPRESSLY PROVIDED ABOVE, NETOPIA AND ITS LICENSOR(S) DO NOT WARRANT, GUARANTEE OR  
MAKE ANY REPRESENTATION REGARDING THE USE OR THE RESULTS OF THE USE OF THE PRODUCT IN TERMS  
OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS, OR OTHERWISE. THE ENTIRE RISK AS TO THE  
RESULTS AND PERFORMANCE OF THE PRODUCT IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED  
WARRANTIES IS NOT PERMITTED BY SOME STATES OR JURISDICTIONS, SO THE ABOVE EXCLUSION MAY NOT  
APPLY TO YOU. IN THAT CASE, ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO NINETY (90) DAYS  
FROM THE DATE OF DELIVERY OF THE PRODUCT. THERE MAY BE OTHER RIGHTS THAT YOU MAY HAVE WHICH  
VARY FROM JURISDICTION TO JURISDICTION.  
REGARDLESS OF WHETHER OR NOT ANY REMEDY SET FORTH HEREIN FAILS OF ITS ESSENTIAL PURPOSE, IN  
NO EVENT WILL NETOPIA, ITS LICENSOR(S) AND THE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS OF ANY  
OF THEM BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING  
DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION,  
AND THE LIKE) ARISING OUT THE USE OR INABILITY TO USE THE PRODUCT EVEN IF NETOPIA OR ITS  
LICENSOR(S) HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES OR  
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR  
INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. NETOPIA AND ITS LICENSOR(S)  
LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM  
OF THE ACTION (WHETHER IN CONTRACT, TORT [INCLUDING NEGLIGENCE], PRODUCT LIABILITY OR  
OTHERWISE), WILL BE LIMITED TO $50. v.697  
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2
Users Reference Guide  
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