®
Netopia 3347W/3357W-ENT
ADSL Wireless Router
Getting Started Guide
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Contents
Chapter 1 — Introduction..........................................................1-5
Overview....................................................................... 1-5
Features and Capabilities............................................... 1-5
How to Use this Guide.................................................... 1-6
Find a Location.............................................................. 2-1
What You Need.............................................................. 2-1
Important Safety Instructions ......................................... 2-2
Identify the Connectors and Attach the Cables................. 2-3
Netopia 3347W/3357W-ENT ADSL Wireless Router
Chapter 3 — Connecting to Your Local Area Network.................3-1
Readying Computers on Your Local Network..................... 3-1
Connecting to an Ethernet Network ................................. 3-2
Chapter 4 — Configuring TCP/IP...............................................4-5
Configuring TCP/IP on Windows-based Computers............ 4-5
Microsoft Windows......................................................... 4-5
Configuring TCP/IP on Macintosh Computers ................... 4-7
Macintosh MacOS 8 or higher or Mac OS X...................... 4-7
Connecting through a Telnet Session............................... 5-2
Configuring Telnet software ................................... 5-2
Navigating through the Telnet Screens............................. 5-3
Accessing the Easy Setup Telnet screens............... 6-1
Quick Easy Setup Connection Path.................................. 6-2
1. DSL Line Configuration ..................................... 6-4
2. Easy Setup Profile............................................ 6-5
3. IP Easy Setup .................................................. 6-6
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4
Getting Started Guide
Chapter 7 — Wireless LAN Configuration...................................7-1
Wireless Configuration ................................................... 7-1
Important Safety Instructions ......................................... A-4
FCC Part 68 Information................................................. A-5
FCC Requirements ............................................... A-5
FCC Statements................................................... A-5
Electrical Safety Advisory ............................................... A-6
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Introduction 1-5
Chapter 1
Introduction
Overview
The Netopia 3347W/3357W-ENT ADSL Wireless Router is a full-featured, ADSL router for connecting both wired
3347W/3357W-ENT ADSL Wireless Router connects easily to your ADSL service to provide your whole network
with a high-speed connection to the outside world.
This section covers the following topics:
•
•
“Features and Capabilities” on page 1-5
“How to Use this Guide” on page 1-6
Features and Capabilities
The Netopia 3347W/3357W-ENT ADSL Wireless Router provides the following features:
•
LAN interface: four port 10/100BaseTX RJ-45 Ethernet switch with Auto-crossover support,
Wi-Fi CERTIFIED™ 802.11b wireless support for high-speed wireless LAN connections
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Point-to-Point Protocol (PAP/CHAP authentication)
PPP over Ethernet Gateway
PPP over Ethernet pass-through
Transparent bridging option
Support for IP routing for Internet connectivity
Numbered or unnumbered WAN interface
Support for Ethernet LANs with up to eight LAN IP subnets
NAT/NAPT, Multi-NAT, and DHCP (client, server, and relay) for security and convenience
DNS proxy
IP Multicast Forwarding, IGMP V1, V2
RIP1 and RIP2, static routes
IP QoS: TOS bit prioritization
VPN Pass-through for PPTP and IPSec
Built-in VPN gateway features offer support for up to 15 PPTP or IPSec VPN tunnels
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1-6 Getting Started Guide
•
IPSec implementation supports DES or 3DES encryption, MD5 or SHA1 encapsulation, and manual or IKE
keying
•
•
•
•
•
•
•
•
•
•
•
•
Built-in stateful firewall and packet-filtering firewall features protect LAN resources from Internet intruders
Backup Default Gateway feature with an external router enables high-availability solutions
Menu-driven or CLI interfaces via Telnet
Easy Setup with menu-driven interface
Tiered Access, 2 levels of configuration access
Configuration Management, up to 3 backup configurations
TFTP download/upload of new firmware and configuration files
System diagnostics and logs
SNMP V1 and V2 (read/write access)
Management utilities: ICMP ping, trace route, Telnet client, and Syslog client
Status lights (LEDs) for easy monitoring and troubleshooting
Wall-mountable, Bookshelf (Side-stackable), or Desktop-stackable design for efficient space usage
How to Use this Guide
In addition to the documentation contained in the accompanying Firmware User’s Guide, this guide is designed
to get you up and running and connected to your local area network and the Internet. It is intended to be viewed
on-line, using the powerful features of the Adobe Acrobat Reader. The information display has been deliberately
designed to present the maximum information in the minimum space on your screen. You can keep this
document open while you perform any of the procedures described, and find useful information about the
procedure you are performing.
You can also print out all of the manual, or individual sections, if you prefer to work from hard copy rather than
on-line documentation. The pages are formatted to print on standard 8 1/2 by 11 inch paper. We recommend
that you print on 3-hole punched paper, so that you can put the pages in a binder for future reference.
This guide is organized into chapters describing the Netopia 3347W/3357W-ENT ADSL Wireless Router’s
advanced features. You may want to read each chapter’s introductory section to familiarize yourself with the
various features available.
Use the guide’s table of contents and index to locate informational topics.
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Making the Physical Connections 2-1
Chapter 2
•
•
•
•
“Find a Location” on page 2-1
“What You Need” on page 2-1
“Identify the Connectors and Attach the Cables” on page 2-3
“Netopia 3347W/3357W-ENT ADSL Wireless Router Status Lights” on page 2-5
Find a Location
When choosing a location for the Netopia ADSL Wireless Router, consider:
•
•
Available space and ease of installation
Physical layout of the building and how to best use the physical space available for connecting your Netopia
ADSL Wireless Router to the LAN
•
•
•
•
•
Available wiring and jacks
Distance from the point of installation to the next device (length of cable or wall wiring)
Ease of access to the front of the unit for configuration and monitoring
Ease of access to the back of the unit for checking and changing cables
Cable length and network size limitations when expanding networks
WhatYou Need
Locate all items that you need for the installation.
Included in your router package are:
•
•
•
•
•
The Netopia 3347W/3357W-ENT ADSL Wireless Router
A power adapter and cord
One Yellow RJ-45 Category 5 Ethernet cable
One Lavender RJ-11 DSL telephone cable
The Netopia CD containing software and documentation
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2-2 Getting Started Guide
You will need:
•
•
A Windows–based PC or a Macintosh computer with Ethernet connectivity for configuring the Netopia
3347W/3357W-ENT. This may be built-in Ethernet or an add-on card, with TCP/IP installed and configured.
See “Configuring TCP/IP” on page 4-5.
A phone jack to which your ADSL provider is providing ADSL service. (Your phones and ADSL service
generally use the same phone line.)
Important Safety Instructions
POWER SUPPLY INSTALLATION
Connect the power supply cord to the power jack on the Cayman Gateway. Plug the power supply into an
appropriate electrical outlet.
CAUTION: Depending on the power supply provided with the product, either the direct plug-in power supply
blades, power supply cord plug or the appliance coupler serves as the main power disconnect. It is
important that the direct plug-in power supply, socket-outlet or appliance coupler be located so it is readily
accessible.
CAUTION (North America Only): For use only with a CSA Certified or UL Listed Limited Power Source or
Class 2 power supply, rated 12Vdc, 1.5A.
CAUTION (Europe Only): For use only with a GS approved Limited Power Source, rated 12Vdc, 1.5A.
(Sweden) Apparaten skall anslutas till jordat uttag när den ansluts till ett nätverk
(Norway) Apparatet må kun tilkoples jordet stikkontakt.
TELECOMMUNICATION INSTALLATION CAUTIONS
When using your telephone equipment, basic safety precautions should always be followed to reduce the
risk of fire, electric shock and injury to persons, including the following:
1. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink or laundry
tub, in a wet basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote
risk of electrical shock from lightning.
3. Do not use the telephone to report a gas leak in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
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Making the Physical Connections 2-3
Identify the Connectors and Attach the Cables
Identify the connectors on the back panel and attach the necessary Netopia Router cables.
Netopia 3347W/3357W-ENT back panel
DSL
4
3
LAN
2
1
Power
Off / On
DSL port
Power port
Wireless antenna
Ethernet
ports
.
Port
DSL port
Description
An RJ-11 jack labeled DSL to connect to your DSL wall outlet.
Ethernet ports
Four RJ-45 10/100Base-T Ethernet jacks. You can use one of these to configure the
Netopia 3347W/3357W-ENT. You can either connect your computer directly to an
Ethernet port using the supplied Category 5 Ethernet cable, or connect both your
computer and the Netopia 3347W/3357W-ENT to an existing LAN environment. The
Ethernet ports are auto-sensing, eliminating the need for a crossover cable.
Power port
A DC power adapter cable connection.
Wireless antenna An 802.11b wireless antenna to send and receive traffic from your wireless LAN
computers.
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2-4 Getting Started Guide
Connect your computer, DSL line, and power source as shown.
Ethernet
DSL
DC Power
4
DSL
4
3
LAN
2
1
Power
Off / On
2
1
3
1. For a direct computer to router Ethernet connection, use the standard Ethernet cable included with your
router.
3. Connect the supplied power brick to a power outlet and the connector end to the router.
4. Each computer using the wireless network requires its own Wi-Fi CERTIFIED™ 802.11b adapter to be
installed in the computer.
This may be purchased from any Wi-Fi CERTIFIED™ manufacturer for your particular computer. See
“Connecting to Your Local Area Network” on page 3-1.
You should now have: the power adapter plugged in; the Ethernet cable connected between the router and your
computer; and the telephone cable connected to its appropriate wall jack.
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Making the Physical Connections 2-5
Netopia 3347W/3357W-ENT ADSL Wireless Router Status Lights
The figure below represents the Netopia 3347W/3357W-ENT status light (LED) panel.
Netopia 3347W/3357W-ENT status indicator lights
Power:
Solid green when the power is on
DSL Sync -
Flashes green when training
Solid green when trained
Flashes green for DSL traffic
LAN 1, 2, 3, 4 -
Solid green when connected
to each port on the LAN.
Flash green when there is
activity on each port.
Wireless Link -
Flashes green when there is
activity on the wireless LAN.
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2-6 Getting Started Guide
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Connecting to Your Local Area Network 3-1
Chapter 3
This chapter describes how to physically connect the Netopia 3347W/3357W-ENT to your local area network
customize the router’s configuration for your particular LAN requirements using console-based management
(see “Telnet-Based Management” on page 5-1).
This section covers the following topics:
•
•
“Readying Computers on Your Local Network” on page 3-1
“Connecting to an Ethernet Network” on page 3-2
Readying Computers onYour Local Network
PC and Macintosh computers must have certain components installed before they can communicate through
the Netopia 3347W/3357W-ENT. The following illustration shows the minimal requirements for a typical PC or
Macintosh computer.
Application software
TCP/IP stack
Ethernet Driver
Your PC
or Macintosh
computer
To the Netopia
Application software: This is the software you use to send e-mail, browse the World Wide Web, read
TCP/IP stack: This is the software that lets your PC or Macintosh computer communicate using Internet
protocols. TCP/IP stacks must be configured with some of the same information you used to configure the
Netopia 3347W/3357W-ENT. There are a number of TCP/IP stacks available for PC computers. Windows 95
includes a built-in TCP/IP stack. Macintosh computers use either MacTCP or Open Transport. See “Configuring
TCP/IP on Windows-based Computers” on page 4-5. Macintosh computers use either MacTCP or Open
Transport. See “Configuring TCP/IP on Macintosh Computers” on page 4-7.
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3-2 Getting Started Guide
Ethernet: Ethernet hardware and software drivers enable your PC or Macintosh computer to communicate on
the LAN.
Once the Netopia 3347W/3357W-ENT is properly configured and connected to your LAN, PC and Macintosh
computers that have their required components in place will be able to connect to the Internet or other remote
IP networks.
Connecting to an Ethernet Network
You can connect a standard 10/100Base-T Ethernet network to the Netopia 3347W/3357W-ENT using any of
its Ethernet ports.
Netopia 3347W/3357W-ENT back panel
DSL
4
3
LAN
2
1
Power
Off / On
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Connecting to Your Local Area Network 3-3
If you add devices connected through a hub or switch, connect the hub or switch to an Ethernet port on the
Netopia 3347W/3357W-ENT.
The Netopia 3347W/3357W-ENT in a 10/100Base-T network
To connect your 10/100Base-T
network to the Netopia
3347W/3357W-ENT through the
Ethernet port, use standard
DSL
4
3
LAN
2
1
Power
Off / On
Category 5 Ethernet cables with
RJ-45 connectors.
You can attach additional devices
using standard Category 5
Ethernet cables (not provided)
connected to a 10- or 100Base-T
Ethernet hub or switch. The ports
on the router will auto detect 10-
or 100Base-T. Crossover cables
are not required.
PC
Macintosh
PC
PC
PC
-
Macintosh
Ethernet
Switch
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3-4 Getting Started Guide
The Netopia 3347W/3357W-ENT in an 802.11b wireless network
To create your 802.11b wireless network
you must install a Wi-Fi CERTIFIED™
wireless adapter card in each computer
that will join the wireless LAN.
Many manufacturers offer such adapter
cards for almost all major brands of
computers. You can find lists of these
adapters on the Wi-Fi Alliance website:
Follow the manufacturer’s instructions for installing your wireless
adapter card, and using any scanning or networking utility they provide.
Once your Netopia 3347W/3357W-ENT is installed and configured, and
the wireless LAN is enabled, your wireless client computers can join
your wireless LAN.
Various wireless security features are available, but disabled by default.
See Chapter 7, “Wireless LAN Configuration,” on page 7-1 for
instructions on enabling wireless security features.
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Configuring TCP/IP 4-5
Chapter 4
Configuring TCP/IP
Once you have set up your physical local area network, you will need to configure Internet Protocol (TCP/IP) on
each client workstation connected to your Netopia 3347W/3357W-ENT. This chapter describes how to
configure TCP/IP for both Windows-based and Macintosh computers.
This chapter explains the following topics:
•
•
“Configuring TCP/IP on Windows-based Computers” on page 4-5
“Configuring TCP/IP on Macintosh Computers” on page 4-7
Configuring TCP/IP on Windows-based Computers
Configuring TCP/IP on a Windows computer requires the following:
•
•
An Ethernet card (also known as a network adapter or NIC)
The TCP/IP protocol must be enabled for the adapter or card you are using
Microsoft Windows
Step 1. Navigate to the TCP/IP Properties Control Panel.
a. Some Windows
Start menu -> Settings -> Control Panel ->
versions follow a path Network (or Network and Dial-up Connections
like this:
-> Local Area Connection -> Properties) ->
TCP/IP [your_network_card] or Internet
Protocol [TCP/IP] -> Properties
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4-6 Getting Started Guide
b. Some Windows
Start menu -> Control Panel -> Network
versions follow a path and Internet Connections -> Network
like this:
Connections -> Local Area Connection ->
Properties -> Internet Protocol [TCP/IP]
-> Properties
Then go to Step 2.
Step 2. Select Obtain an IP address automatically.
Step 3. Select Obtain DNS server address automatically, if available.
Step 4. Remove any previously configured Gateways, if available.
Step 5. OK the settings. Restart if prompted.
NOTE: You can also use these instructions to configure other computers on your network to accept IP
addresses served by the Netopia 3347W/3357W-ENT.
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Configuring TCP/IP 4-7
Configuring TCP/IP on Macintosh Computers
Configuring TCP/IP in a Macintosh computer requires the following:
•
•
You must have Open Transport installed, standard in MacOS 8 and higher and optional in earlier system
versions.
You must have built-in Ethernet or a third-party Ethernet card and its associated drivers installed in your
Macintosh.
Macintosh MacOS 8 or higher or Mac OS X
Step 1. Access the TCP/IP or Network control panel.
a. MacOS follows a
path like this:
Apple Menu -> Control Panels ->
TCP/IP Control Panel
b. Mac OS X follows a Apple Menu -> System
path like this:
Preferences -> Network
Then go to Step 2.
Step 2. Select Built-in Ethernet
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4-8 Getting Started Guide
Step 3. Select Configure Using DHCP
Step 4. Close and Save, if prompted.
NOTE: You can use these instructions to configure other computers on your network to accept IP addresses
served by the Netopia 3347W/3357W-ENT.
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Telnet-Based Management 5-1
Chapter 5
Telnet-Based Management
3347W/3357W-ENT. Telnet-based management provides access to a wide variety of features that the router
supports. You can customize these features for your individual setup. This chapter describes how to access the
Telnet-based management screens.
This section covers the following topics:
•
•
“Connecting through a Telnet Session” on page 5-2
“Navigating through the Telnet Screens” on page 5-3
Telnet-based management screens contain seven entry points to the Netopia 3347W/3357W-ENT configuration
and monitoring features. The entry points are displayed in the Main Menu shown below:
Netopia 3347W/3357W-ENT
Easy Setup...
WAN Configuration...
System Configuration...
Utilities & Diagnostics...
Statistics & Logs...
Quick Menus...
Quick View...
Return/Enter goes to Easy Setup -- minimal configuration.
You always start from this main screen.
•
•
The Easy Setup menus display and permit changing the values contained in the default connection profile.
You can use Easy Setup to initially configure the router directly through a Telnet session.
Easy Setup menus contain up to five descendant screens for viewing or altering these values. The number
of screens depends on whether you have optional features installed.
This manual describes the Easy Setup menus to get you up and running quickly. For more advanced
features offered in the menus listed below, see the Firmware User’s Guide.
The WAN Configuration menu displays and permits changing your connection profile(s) and default profile,
creating or deleting additional connection profiles, and configuring or reconfiguring the manner in which you
may be using the router to connect to more than one service provider or remote site.
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5-2 Getting Started Guide
•
The System Configuration menus display and permit changing:
•
•
•
•
•
•
•
•
•
•
IP Setup
Filter Sets
IP Address Serving
Network Address Translation (NAT)
Date and Time
SNMP (Simple Network Management Protocol)
Security
Upgrade Feature Set
Change Device to a Bridge
Logging
•
•
•
•
The Utilities & Diagnostics menus provide a selection of seven tools for monitoring and diagnosing the
router's behavior, as well as for updating the firmware and rebooting the system.
The Statistics & Logs menus display nine sets of tables and device logs that show information about your
router, your network, and their history.
The Quick Menus screen is a shortcut entry point to 22 of the most commonly used configuration menus
that are accessed through the other menu entry points.
The Quick View menu displays at a glance current real-time operating information about your router.
Connecting through a Telnet Session
Features of the Netopia 3347W/3357W-ENT can be configured through the Telnet screens.
Before you can access the Telnet screens, you must have:
•
•
A network connection locally to the router or IP access to the router.
Telnet software installed on the computer you will use to configure the router
Configuring Telnet software
If you are configuring your router using a Telnet session, your computer must be running a Telnet software
program.
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Telnet-Based Management 5-3
•
If you connect a PC with Microsoft Windows, you can use a Windows Telnet application or simply run Telnet
from the Start menu.
•
If you connect a Macintosh computer running Classic Mac OS, you can use the NCSA Telnet program
supplied on the Netopia CD. You install NCSA Telnet by dragging the application from the CD to your hard
disk. Mac OS X users can use the Terminal application that comes with Mac OS X in the Utilities folder.
Navigating through the Telnet Screens
Use your keyboard to navigate the Netopia 3347W/3357W-ENT’s configuration screens, enter and edit
information, and make choices. The following table lists the keys to use to navigate through the Telnet screens.
To...
Use These Keys...
Move through selectable items in a screen or pop-up menu
Up, Down, Left, and Right Arrow
Return or Enter
Set a change to a selected item or open a pop-up menu of
options for a selected item like entering an upgrade key
Change a toggle value (Yes/No, On/Off)
Restore an entry or toggle value to its previous value
Move one item up
Tab
Esc
Up arrow or Control + K
Down arrow or Control + O
Control + E
Move one item down
Display a dump of the device event log
Display a dump of the WAN event log
Refresh the screen
Control + F
Control + L
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5-4 Getting Started Guide
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Easy Setup 6-1
Chapter 6
Easy Setup
This chapter describes how to use the Easy Setup Telnet screens on your Netopia 3347W/3357W-ENT. After
completing the Easy Setup Telnet screens, your router will be ready to connect to the Internet or another remote
site.
Easy Setup Telnet Screens
Using four Easy Setup Telnet screens, you can:
•
•
•
Modify a connection profile for your router for the connection to your ISP or remote location
Set up IP addresses and IP address serving
Password–protect configuration access to your Netopia 3347W/3357W-ENT
Accessing the Easy Setup Telnet screens
To access the Telnet screens, Telnet to the Netopia Router over your Ethernet network. See “Connecting
through a Telnet Session” on page 5-2.
Note: Before continuing, make sure you have the information that your ISP or network administrator has given
you for configuring the Netopia Router.
The Netopia Router’s first Telnet screen, Main Menu, appears in the terminal window of the attached PC or
Macintosh computer when:
•
•
•
The Netopia Router is turned on
The computer is connected to the Netopia Router
Telnet software is running and configured correctly
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6-2 Getting Started Guide
Quick Easy Setup Connection Path
This section may be all you need to configure your Netopia 3347W/3357W-ENT ADSL Wireless Router. Your
service provider will supply you with several parameter values. Below is a handy checklist:
DSL Line Configuration Screen
Trellis Coding Enabled
Fast Retrain Enabled
Wiring Type
❑On (default) or
❑Off
❑On (default) or
❑Off
❑Tip/Ring (Inner Pair) (default) or
❑AutoSense
❑A/A1 (Outer Pair)
Data Link Encapsulation
❑RFC1483 (default)
RFC1483 Mode:
(for Bridged 1483 only)
PPP over Ethernet (PPPoE)
or
❑Bridged 1483 (default) or
❑Routed 1483
❑Off (default) or
❑On
❑PPP
PPP Mode:
❑VC Multiplexed (default) or
❑LLC SNAP
Data Circuit VPI
Data Circuit VPI
0-255 (8 is default)
0-65535 (35 is default)
_______________________
_______________________
Easy Setup Profile Screen
Address Translation
Enabled:
❑Yes (default) or
❑No
IP Addressing:
❑Numbered (default) or
(for Numbered IP Addressing)
Local WAN IP Address:
(for Unnumbered IP Addressing)
Remote IP Address:
❑Unnumbered
_______________________
Local WAN IP Mask:
_______________________
Remote IP Mask:
_______________________
_______________________
(for PPP DLEs only)
PPP Authentication:
❑ None (default),
❑PAP or
(for PAP or CHAP)
User Name (or Host Name):
_______________________
(for PAP or CHAP)
Password (or Secret):
_______________________
❑CHAP
IP Easy Setup Screen
Ethernet IP Address:
_______________________
(192.168.1.1
255.255.255.0
are defaults)
Ethernet Subnet Mask:
Domain Name:
_______________________
_______________________
_______________________
Primary Domain Name
Server:
Secondary Domain Name
Server:
_______________________
_______________________
Default IP Gateway:
Easy Setup Security Configuration Screen
_______________________ Write Access Password:
Write Access Name:
_______________________
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Easy Setup 6-3
The following steps will get you up and running quickly:
1. Open a Telnet session to 192.168.1.1 to bring up the Main Menu.
If you don't know how to do this, see “Connecting through a Telnet Session” on page 5-2.
The Main Menu appears.
Netopia 3347W/3357W-ENT
Easy Setup...
WAN Configuration...
System Configuration...
Utilities & Diagnostics...
Statistics & Logs...
Quick Menus...
Quick View...
If you do not see the Main Menu, verify that:
•
The computer used to view the Telnet screen has an Ethernet connection to the Netopia
3347W/3357W-ENT’s Ethernet port. See “Connecting through a Telnet Session” on page 5-2.
•
•
Telnet is configured for the recommended values.
You have entered the correct password, if necessary. Your Netopia 3347W/3357W-ENT’s Telnet access
may be password protected from a previous configuration. See your system administrator to obtain the
password.
See the Firmware User’s Guide chapter on “Troubleshooting” for more suggestions.
2. Select the first item on the Main Menu list, Easy Setup. Press Return to bring up the DSL Line
Configuration menu screen.
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6-4 Getting Started Guide
1. DSL Line Configuration
ADSL Line Configuration
Trellis Coding Enabled:
Fast Retrain Enabled:
On
On
Wiring Type...
Tip/Ring (Inner Pair)
RFC1483
Bridged 1483
Off
Data Link Encapsulation...
RFC1483 Mode...
PPP over Ethernet (PPPoE):
Data Circuit VPI (0-255):
Data Circuit VCI (32-65535):
8
35
PREVIOUS SCREEN
NEXT SCREEN
1. Select Trellis Coding Enabled. Toggle it to On (the default) or Off. Unless otherwise specified by your
provider, you can accept this default.
2. Select Fast Retrain Enabled. Toggle it to On (the default) or Off. Unless otherwise specified by your
provider, you can accept this default.
3. The Wiring Type pop-up menu allows you to choose the type of copper pair wiring in use at your location.
Tip/Ring (Inner Pair) is the most common type, and you can usually leave this default. If there is a problem
connecting, you can select AutoSense and the Router will attempt to detect the type and adjust itself
accordingly. If you want to set it yourself, and you know that you have the reversed inner/outer pair type of
wiring, choose A/A1 (Outer Pair) from the pop-up menu.
4. Select Data Link Encapsulation and from the pop-up menu choose either RFC1483 (the default) or PPP.
•
If you selected RFC1483, the next pop-up menu RFC1483 Mode offers the choice of Bridged 1483 or
Routed 1483. If you select Bridged 1483, a new option PPP over Ethernet (PPPoE) appears. You can
then toggle PPPoE On or Off. Choosing Routed 1483 hides the PPPoE option.
•
If you selected PPP, the next pop-up menu PPP Mode offers the choice of VC Multiplexed or LLC SNAP.
5. The next two fields, Data Circuit VPI and Data Circuit VCI are editable. Enter the Virtual Path Identifier and
Virtual Channel Identifier values that your provider specifies. VPI 8/VCI 35 are the most common. Your
provider must specify these values.
6. Press the Down arrow key until you reach NEXT SCREEN. Press Return to bring up the next screen.
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Easy Setup 6-5
2. Easy Setup Profile
The Easy Setup Profile screen is where you configure the parameters that control the Netopia
3347W/3357W-ENT’s connection to a specific remote destination, usually your ISP or a corporate site.
On a Netopia 3347W/3357W-ENT you can add up to 15 more connection profiles, for a total of 16, although
you can only use one at a time, unless you are using Virtual Private Networks (VPNs).
Connection Profile 1: Easy Setup Profile
Connection Profile Name:
Easy Setup Profile
Address Translation Enabled:
IP Addressing...
Yes
Numbered
Local WAN IP Address:
Local WAN IP Mask:
Remote IP Address:
Remote IP Mask:
0.0.0.0
0.0.0.0
0.0.0.0
0.0.0.0
PPP Authentication...
None
PREVIOUS SCREEN
NEXT SCREEN
Note: The appearance of this screen varies, depending on the settings in the previous screen.
1. To enable address translation, toggle Address Translation Enabled to Yes (the default). For more
information on Network Address Translation, see the Firmware User’s Guide chapter on “Multiple Network
Address Translation (MultiNAT)“.
2. From the IP Addressing menu item, choose between Unnumbered and Numbered addressing. Numbered is
the default for ADSL. It assigns a unique IP address to the ADSL WAN interface, as required by most ISPs’
routers. Unnumbered may be used for simpler configurations such as point-to-point applications.
If you selected Numbered,
•
Select the editable field labeled Local WAN IP Address.
The default address is 0.0.0.0, which allows for dynamic addressing, when your ISP assigns an address
using DHCP or PPPoE. However, you can enter another specific address if you want to use static
addressing. In that case, enter the local WAN address your ISP gave you. Press Return.
•
Select the editable field labeled Local WAN IP Mask. Enter the mask address your ISP gave you or leave
0.0.0.0 when using DHCP or PPPoE. Press Return.
If you selected Unnumbered, the following fields appear:
•
•
Select the editable field labeled Remote IP Address and enter the remote IP address. Press Return.
Select the editable field labeled Remote IP Mask and enter the remote mask address. Press Return.
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6-6 Getting Started Guide
3. If you selected PPP data link encapsulation in the DSL Line Configuration screen, a PPP Authentication
menu item appears. The authentication protocol and user name/password combinations you enter must
be assigned or agreed to in advance between you and your ISP. Select PPP Authentication and press
Return.
From the pop-up menu that appears, select the authentication method your ISP uses: PAP (Password
Authentication Protocol), CHAP (Challenge Handshake Authentication Protocol), or None.
•
•
PAP is the most common, and requires you to enter a User Name and Password in the next two fields.
CHAP requires you to enter a Host Name and Secret in the next two fields.
4. Press the Down arrow key until you reach NEXT SCREEN. Press Return to bring up the next screen.
3. IP Easy Setup
The IP Easy Setup screen is where you enter information about your Netopia Router’s:
•
•
•
•
•
Ethernet IP address
Ethernet Subnet mask
Domain Name
Domain Name Server IP address
Default gateway IP address
Consult with your network administrator to obtain the information you will need. For more information about
setting up IP, see the Firmware User’s Guide chapter on “IP Setup”.
IP Easy Setup
Ethernet IP Address:
Ethernet Subnet Mask:
192.168.1.1
255.255.255.0
Domain Name:
Primary Domain Name Server:
Secondary Domain Name Server:
isp.net
209.3.224.21
209.3.224.20
Default IP Gateway:
IP Address Serving:
127.0.0.2
On
Number of Client IP Addresses:
1st Client Address:
100
192.168.1.100
PREVIOUS SCREEN
NEXT SCREEN
Enter an IP address in decimal and dot form (xxx.xxx.xxx.xxx).
Set up the basic IP & IPX attributes of your Netopia in this screen.
1. Select Ethernet IP Address and enter the first IP address from the IP address range your ISP has given you
only if you are not using Network Address Translation (NAT). This will be the Netopia Router’s IP address.
The Ethernet IP Address defaults to an address (192.168.1.1) within a range reserved by the Internet
address administration authority for use within private networks.
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Easy Setup 6-7
Because this is a private network address, it should never be directly connected to the Internet. Using NAT
for all your connection profiles will ensure this restriction. See the Firmware User’s Guide chapter on
“Multiple Network Address Translation (MultiNAT)” for more information.
2. Select Ethernet Subnet Mask and enter the subnet mask your ISP has given you only if you are not using
NAT. The Ethernet Subnet Mask defaults to a standard class mask derived from the class of the Ethernet IP
address you entered in the previous step.
3. Press the Down arrow key until the editable field labeled Domain Name is highlighted.
4. If you have a static IP Address, type the Domain Name your ISP gave you. Press Return. The next field
Primary Domain Name Server will be highlighted. If you are using DHCP or PPPoE, leave this field blank and
skip Step 5.
5. Type the Primary Domain Name Server address your ISP gave you. Press Return. A new field Secondary
Domain Name Server will appear. If your ISP gave you a secondary domain name server address, enter it
here. Press Return until the next field Default IP Gateway is highlighted.
6. If you do not enter a Default IP Gateway value, the router defaults to the remote IP address you entered in
the Easy Setup connection profile. If the Netopia Router does not recognize the destination of any IP traffic,
it forwards that traffic to this gateway.
Do not confuse the remote IP address and the Default IP Gateway’s address with the block of local IP
addresses you may receive from your ISP. You use the local IP addresses for the Netopia
3347W/3357W-ENT’s Ethernet port and for IP clients on your local network. The remote IP address and
the default gateway’s IP address should point to your ISP’s router.
7. Toggle IP Address Serving to On or Off, depending on whether you want the device’s IP address server to
supply dynamic IP addresses to your client workstations. Normally, you would accept the default On so that
workstations on your LAN can have IP addresses assigned dynamically from the router.
8. The IP address server will provide 100 IP addresses automatically to workstations on your LAN. You only
need to change the Number of Client IP Addresses if you have some other IP addressing scheme.
9. By default, the 1st Client Address is 192.168.1.100, based on the device’s default IP address of
192.168.1.1. You only need to change this if you have some other IP addressing scheme.
10. Press the Down arrow key until you reach NEXT SCREEN. Press Return.
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6-8 Getting Started Guide
4. Easy Setup Security Configuration
The Easy Setup Security Configuration screen lets you password-protect your Netopia 3347W/3357W-ENT.
Input your Write Access Name and Write Access Password with names or numbers totaling up to eleven digits.
If you password protect the Telnet screens, you will be prompted to enter the name and password you have
specified every time you log in to the Telnet screens. Do not forget your name and password. If you do, you will
be unable to access any of the configuration screens.
Additional security features are available. See the Firmware User’s Guide chapter on “Security”.
Easy Setup Security Configuration
It is strongly suggested that you password-protect configuration access to your
Netopia. By entering a Name and Password pair here, access via serial,
Telnet, and SNMP will be password-protected.
Be sure to remember what you have typed here, because you will be prompted for
it each time you configure this Netopia.
Write Access Name:
Write Access Password:
PREVIOUS SCREEN
TO MAIN MENU
RESTART DEVICE
Configure a Configuration Access Name and Password here.
The final step in configuring the Easy Setup Telnet screens is to restart the Netopia 3347W/3357W-ENT, so
that the configuration settings take effect.
1. Select RESTART DEVICE. A prompt asks you to confirm your choice.
2. Select CONTINUE to restart the Netopia Router and have your selections take effect.
Note: You can also restart the system at any time by using the Restart System utility in the Utilities and
Diagnostics menu, or by turning the Netopia Router off and on with the power switch.
The Router will restart and your configuration settings will be activated. You can then Exit or Quit your Telnet
application.
Easy Setup is now complete.
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Wireless LAN Configuration 7-1
Chapter 7
Wireless LAN Configuration
This chapter describes how to use the Telnet-based management screens to access and configure advanced
features of your equipment’s wireless networking and security.
Wireless Configuration
To access the system configuration screens, select System Configuration in the Main Menu, then press
Return.
The System Configuration menu screen appears:
System Configuration
IP Setup...
Filter Sets...
IP Address Serving...
Network Address Translation (NAT)...
Stateful Inspection...
Date and Time...
Wireless Configuration...
Console Configuration
SNMP (Simple Network Management Protocol)...
Security...
Upgrade Feature Set...
Change Device to a Bridge...
Logging...
Use this screen if you want options beyond Easy Setup.
You can enable or disable the wireless LAN by selecting Wireless Configuration. The Wireless Configuration
screen appears.
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7-2 Getting Started Guide
Wireless LAN Configuration
Yes
Enable Wireless:
SSID:
4405 2605
Channel...
Closed System...
Enable WEP...
6
Open
Off
Return/Enter accepts * Tab toggles * ESC cancels.
Enable Wireless is set to Yes by default. When Enable Wireless is disabled (No), the Gateway will not provide or
broadcast any wireless LAN services.
•
SSID (Wireless ID): The SSID is preset to a number that is unique to your unit. You can either leave it as is,
or change it by entering a freeform name of up to 32 characters, for example “Ed’s Wireless LAN”. On
client PCs’ software, this might also be called the Network Name. The SSID is used to identify this
particular wireless LAN. Depending on their operating system or client wireless card, users must either:
•
•
select from a list of available wireless LANs that appear in a scanned list on their client
or, if you are in Closed System Mode (see “Closed System” on page 7-3), enter this name on their cli-
ents in order to join this wireless LAN.
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Wireless LAN Configuration 7-3
Wireless LAN Configuration
Yes
Enable Wireless:
SSID:
4405 2605
6
Channel...
Closed System...
Enable WEP...
Open
On - Manual
Default Key...
1
Key 1 (40b): 9a82ff3d92
Key 2 (128b): 2f5d42db7b734ff4e17b65881e
Key 3 (128b): db298860b6f380e6daec7dbfd4
Key 4 (40b): c8e5281016
Enter 10 digits for 40 bit, 26 digits for 128 bit, or 58 for 256bit WEP.
You can then configure:
•
Channel: (1 through 11) on which the network will broadcast. This is a frequency range within the 2.4Ghz
band. Channel selection depends on government regulated radio frequencies that vary from region to
region. The widest range available is from 1 to 14. However, in North America only 1 to 11 may be
selected. Europe, France, Spain and Japan will differ. Channel selection can have a significant impact on
performance, depending on other wireless activity close to this Gateway. Channel selection is not
necessary at the client computers; the clients will scan the available channels seeking access points using
the same SSID as the client.
•
Closed System: If you toggle Closed System to Closed, the wireless network is hidden from the scanning
features of wireless client computers. Unless both the wireless clients and the Netopia
3347W/3357W-ENT share the same SSID in Closed System mode, the Netopia 3347W/3357W-ENT’s
wireless LAN will not appear as an available network when scanned for by wireless-enabled computers.
Members of the Closed System WLAN must log onto the Netopia 3347W/3357W-ENT’s wireless network
with the identical SSID as that configured in the router.
Closed System mode is an ideal way to increase wireless security and to prevent casual detection by
unwanted neighbors, office users, or malicious users such as hackers.
If you toggle it to Open, it is more convenient, but potentially less secure, for clients to access your WLAN
by scanning available access points. You must decide based on your own network requirements.
•
Enable WEP: You can provide a level of data security by enabling WEP (Wired Equivalent Privacy) for
encryption of network data. You can enable 40-, 128-, or 256-bit WEP Encryption (depending on the
capability of your client wireless card) for IP traffic on your LAN.
You select a single key for encryption of outbound traffic. The WEP-enabled client must have an identical
key of the same length, in the identical slot (1 – 4) as the Gateway, in order to successfully receive and
decrypt the traffic. Similarly, the client also has a ‘default’ key that it uses to encrypt its transmissions. In
order for the Gateway to receive the client’s data, it must likewise have the identical key of the same
length, in the same slot. For simplicity, a Gateway and its clients need only enter, share, and use the first
key.
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7-4 Getting Started Guide
The pull-down menu for enabling WEP offers three settings: Off, On - Automatic, and On - Manual.
You are strongly encouraged to enable WEP encryption on your wireless LAN.
•
Off provides no encryption on your wireless LAN data.
Wireless LAN Configuration
Enable Wireless:
Yes
SSID:
4405 2605
Channel...
Closed System...
Enable WEP...
6
Open
On - Automatic
Default Key...
1
Passphrase: Well I stand up next to a mountain,
Key 1 (40b): 5ad06701b4
Key 2 (128b): 80a6ab74749ea5a251011d8979
Key 3 (128b): e024cb9417a521b0e49e208fef
Key 4 (40b): 46a968d564
Enter a phrase and hit Enter to generate your encryption keys.
•
On - Automatic is a passphrase generator. You enter a passphrase that you choose in the Passphrase
field. The passphrase can be any string of words or numbers.
Note: While clients may also have a passphrase feature, these are vendor-specific and may not necessarily
create the same keys. You can passphrase generate a set of keys on one, and manually enter them on the
other to get around this.
Select the Default Key (#1 – #4). The longer the key, the stronger the encryption and the more difficult it is
to break the encryption.
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Wireless LAN Configuration 7-5
•
On - Manual allows you to enter your own encryption keys manually. This is a difficult process, but only
needs to be done once. Avoid the temptation to enter all the same characters.
Wireless LAN Configuration
Enable Wireless:
Yes
SSID:
4405 2605
6
Channel...
Closed System...
Enable WEP...
Open
On - Manual
Default Key...
+--------+
1
+--------+
Key | 40 bit|9a82ff3d92
Key | 128 bit|2f5d42db7b734ff4e17b65881e
Key | 256 bit|db298860b6f380e6daec7dbfd4
Key +--------+c8e5281016
(Setting one of the key sizes)
Default Key (#1 – #4): Specifies which key the Router will use to encrypt transmitted traffic. The default is
key #1.
Key (#1 – #4): The encryption keys. You enter keys using hexadecimal digits. For 40/64bit encryption, you
need ten digits; 26 digits for 128bit, and 58 digits for 256bit WEP. Hexadecimal characters are 0 – 9, and
a – f. The longer the key, the stronger the encryption and the more difficult it is to break the encryption.
Examples:
•
•
•
40bit: 02468ACE02
128bit: 0123456789ABCDEF0123456789
256bit: 592CA140F0A238B0C61AE162F592CA140F0A238B0C61AE162F21A09C
You must restart your router for these settings to take effect. Press Escape twice to return to the Main Menu.
Select Utilities & Diagnostics and press Return.
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7-6 Getting Started Guide
Utilities & Diagnostics...
Ping...
Trace Route...
Telnet...
Disconnect Telnet Console Session...
Trivial File Transfer Protocol (TFTP)...
Restart System...
Revert to Factory Defaults...
Select Restart System and press Return. You will be prompted to confirm this choice. Select CONTINUE and
press Return.
Utilities & Diagnostics...
+----------------------------------------------------+
+----------------------------------------------------+
| If you restart this device, network traffic will be|
| disrupted, and current Telnet sessions
|
|
|
|
|
| will be lost. Are you sure you want to do this?
|
|
|
CANCEL
CONTINUE
+----------------------------------------------------+
Restart System...
Revert to Factory Defaults...
The router will reboot and your settings will be enabled.
This completes your setup. For more advanced features, refer to the Firmware User Guide on your Netopia CD.
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Technical Specifications and Safety Information A-1
Appendix A
Technical Specifications and Safety
Information
Description
Dimensions: 5.25” (13.5 cm) (w) x 5.25" (13.5 cm) (d) x 1.5" (3.5 cm) (h)
Communications interfaces: The Netopia 3347W/3357W-ENT ADSL Wireless Router has an RJ-11 jack for DSL
line connections and a 4–port 10/100Base-T Ethernet switch for your LAN connections. The Netopia
3347W/3357W-ENT contains an 802.11b wireless LAN transmitter.
Power requirements
•
12 VDC input
•
1.0 amps
Environment
Operating temperature: 0° to +40° C
Storage temperature: 0° to +70° C
Relative storage humidity: 20 to 80% noncondensing
Software and protocols
Software media: Software preloaded on internal flash memory; field upgrades done via download to internal
flash memory via TFTP or web upload.
Routing: TCP/IP Internet Protocol Suite, RIP
WAN support: PPPoE, DHCP, static IP address
Security: PAP, CHAP, UI password security, IPsec
Management/configuration methods: Telnet, SNMP V1 and V2
Diagnostics: Ping, event logging, routing table displays, statistics counters
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A-2 Getting Started Guide
Agency approvals
North America
Safety Approvals:
•
•
United States – UL 60950, Third Edition
Canada – CSA: CAN/CSA-C22.2 No. 60950
EMC:
•
•
United States – FCC Part 15 Class B
Canada – ICES-003
Telecom:
•
•
United States – FCC Part 68
Canada – CS-03
International
Safety Approvals:
•
•
Low Voltage (European directive) 73/23
EN60950 (Europe)
EMI Compatibility:
•
•
•
89/336/EEC (European directive)
EN55022:1994 CISPR22 Class B
EN 301-489 (wireless products)
Regulatory notices
European Community. This Netopia product conforms to the European Community CE Mark standard for the
design and manufacturing of information technology equipment. This standard covers a broad area of product
design, including RF emissions and immunity from electrical disturbances.
The Netopia 3347W/3357W-ENT complies with the following EU directives:
•
•
Low Voltage, 73/23/EEC
EMC Compatibility, 89/336/EEC, conforming to EN 55 022
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Technical Specifications and Safety Information A-3
Manufacturer’s Declaration of Conformance
Note: Warnings:
This is a Class B product. In a domestic environment this product may cause radio interference, in which case
the user may be required to take adequate measures. Adequate measures include increasing the physical
distance between this product and other electrical devices.
Changes or modifications to this unit not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
United States. This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio TV technician for help.
Service requirements. In the event of equipment malfunction, all repairs should be performed by our Company
or an authorized agent. Under FCC rules, no customer is authorized to repair this equipment. This restriction
applies regardless of whether the equipment is in or our of warranty. It is the responsibility of users requiring
service to report the need for service to our Company or to one of our authorized agents. Service can be
obtained at Netopia, Inc., 6001 Shellmound Street, Emeryville, California, 94608.
Note: Important
This product was tested for FCC compliance under conditions that included the use of shielded cables and
connectors between system components. Changes or modifications to this product not authorized by the
manufacturer could void your authority to operate the equipment.
Canada. This Class B digital apparatus meets all requirements of the Canadian Interference -Causing
Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Réglement sur le matériel brouilleur du
Canada.
Declaration for Canadian users
The Canadian Industry Canada label identifies certified equipment. This certification means that the
equipment meets certain telecommunications network protective, operation, and safety requirements. The
Department does not guarantee the equipment will operate to the user’s satisfaction.
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A-4 Getting Started Guide
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities
of the local telecommunications company. The equipment must also be installed using an acceptable method
of connection. In some cases, the company’s inside wiring associated with a single line individual service
may be extended by means of a certified connector assembly (telephone extension cord). The customer
should be aware that compliance with the above conditions may not prevent degradation of service in some
situations.
Repairs to the certified equipment should be made by an authorized Canadian maintenance facility
designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to request the user to disconnect the
equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility,
telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas.
Caution
Users should not attempt to make such connections themselves, but should contact the appropriate electric
inspection authority, or electrician, as appropriate.
The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum
number of terminals allowed to be connected to a telephone interface. The termination on an interface may
consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence
Numbers of all the devices does not exceed 5.
Important Safety Instructions
Australian Safety Information
The following safety information is provided in conformance with Australian safety requirements:
Caution
DO NOT USE BEFORE READING THE INSTRUCTIONS: Do not connect the Ethernet ports to a carrier or carriage
service provider’s telecommunications network or facility unless: a) you have the written consent of the network
or facility manager, or b) the connection is in accordance with a connection permit or connection rules.
Connection of the Ethernet ports may cause a hazard or damage to the telecommunication network or facility,
or persons, with consequential liability for substantial compensation.
Caution
•
The direct plug-in power supply serves as the main power disconnect; locate the direct plug-in power supply
near the product for easy access.
•
For use only with CSA Certified Class 2 power supply, rated 12VDC, 1.0A.
Telecommunication installation cautions
•
•
Never install telephone wiring during a lightning storm.
Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
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Technical Specifications and Safety Information A-5
•
Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at
the network interface.
•
•
Use caution when installing or modifying telephone lines.
Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk
of electric shock from lightning.
•
Do not use the telephone to report a gas leak in the vicinity of the leak.
FCC Part 68 Information
FCC Requirements
1. The Federal Communications Commission (FCC) has established Rules which permit this device to be
directly connected to the telephone network. Standardized jacks are used for these connections. This
equipment should not be used on party lines or coin phones.
2. If this device is malfunctioning, it may also be causing harm to the telephone network; this device should
be disconnected until the source of the problem can be determined and until repair has been made. If this
is not done, the telephone company may temporarily disconnect service.
3. The telephone company may make changes in its technical operations and procedures; if such changes
affect the compatibility or use of this device, the telephone company is required to give adequate notice of
the changes. You will be advised of your right to file a complaint with the FCC.
4. If the telephone company requests information on what equipment is connected to their lines, inform them
of:
a. The telephone number to which this unit is connected.
b. The ringer equivalence number. [0.XB]
c. The USOC jack required. [RJ11C]
d. The FCC Registration Number. [XXXUSA-XXXXX-XX-E]
Items (b) and (d) are indicated on the label. The Ringer Equivalence Number (REN) is used to determine
how many devices can be connected to your telephone line. In most areas, the sum of the REN's of all
devices on any one line should not exceed five (5.0). If too many devices are attached, they may not ring
properly.
FCC Statements
a) This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the
bottom of this equipment is a label that contains, among other information, a product identifier in the format
US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
b) List all applicable certification jack Universal Service Order Codes (“USOC”) for the equipment: RJ11.
c) A plug and jack used to connect this equipment to the premises wiring and telephone network must comply
with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and
modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is
also compliant. See installation instructions for details.
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A-6 Getting Started Guide
d) The REN is used to determine the number of devices that may be connected to a telephone line. Excessive
RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not
all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be
connected to a line, as determined by the total RENs, contact the local telephone company. For products
approved after July 23, 2002, the REN for this product is part of the product identifier that has the format
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).
For earlier products, the REN is separately shown on the label.
e) If this equipment, the Netopia 3300 Series router, causes harm to the telephone network, the telephone
company will notify you in advance that temporary discontinuance of service may be required. But if advance
notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be
advised of your right to file a complaint with the FCC if you believe it is necessary.
f) The telephone company may make changes in its facilities, equipment, operations or procedures that could
affect the operation of the equipment. If this happens the telephone company will provide advance notice in
order for you to make necessary modifications to maintain uninterrupted service.
g) If trouble is experienced with this equipment, the Netopia 3300 Series router, for repair or warranty
information, please contact:
Netopia Technical Support
510-597-5400
If the equipment is causing harm to the telephone network, the telephone company may request that you
disconnect the equipment until the problem is resolved.
h) This equipment not intended to be repaired by the end user. In case of any problems, please refer to the trou-
bleshooting section of the Product User Manual before calling Netopia Technical Support.
i) Connection to party line service is subject to state tariffs. Contact the state public utility commission, public
service commission or corporation commission for information.
j) If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of
this Netopia 3300 Series router does not disable your alarm equipment. If you have questions about what will
disable alarm equipment, consult your telephone company or qualified installer.
RF Exposure Statement:
Note: NOTE: Installation of the wireless models must maintain at least 20 cm between the wireless router
and any body part of the user to be in compliance with FCC RF exposure guidelines.
Electrical Safety Advisory
Telephone companies report that electrical surges, typically lightning transients, are very destructive to
customer terminal equipment connected to AC power sources. This has been identified as a major nationwide
problem. Therefore it is advised that this equipment be connected to AC power through the use of a surge
arrestor or similar protection device.
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