NetComm Network Router NP5410 User Manual

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Introduction  
Congratulations on your purchase of the NetComm NP5410 Wireless Ethernet Bridge. This  
Ethernet Adapter provides you with an innovative wireless networking solution. The NP5410  
is easy to set up and use, and with this wireless technology, you can share files and network  
resources on the network—without inconvenient wires!  
Package Contents  
The following items should be contained in your NP5410  
Wireless Ethernet Bridge Package:  
One NP5410 Wireless Ethernet Bridge  
One CD-ROM (Wireless Navigator utility software & user’s  
manual included)  
One RJ-45 straight LAN Cable  
One Power Adapter  
One Quick Installation Guide and Package Contents Note.  
If any of the above items are damaged or missing, please contact your dealer immediately.  
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The NP5410 Wireless Ethernet Bridge Features  
Wireless Features  
11g Standards Compliant  
The NP5410 complies with IEEE802.11g, and it is  
interoperable with IEEE802.11g-Compliant Equipment  
Interoperable with IEEE802.11b  
Data Rate Auto Fall-Back  
Backward compatible with IEEE802.11b equipments  
Provides 54, 48, 36, 24,12, 11, 9, 6, 5.5, 2 and 1Mbps  
wireless data rate shifting dynamically between 11g and  
11b to guarantee availability and reliability of wireless  
connections  
Roaming  
Provides seamless roaming within 802.11g and 802.11b  
wireless LAN infrastructure.  
Long Distance Reach  
Supports 100m indoor and 400m outdoors with range  
dependant upon environmental conditions.  
LAN Features  
DHCP Client  
Enable the NP5410 to act as a DHCP client to receive IP  
address from DHCP Server in the wired Ethernet LAN.  
Built-in 10/100M LAN Port  
It’s designed to connect the NP5410 with any Ethernet-  
ready devices, such as desktop PC, printer server, and  
network printer/scanner.  
Configuration & Management  
Easy to Setup  
With windows-based Wireless Navigator Utility, user  
can easily find the IP address of the NP5410.  
Easy to manage  
User can use any WEB browser from anywhere on the  
wired or wireless LAN to configure the NP5410 easily.  
Security  
Configuring Protection  
Provides password protection to prevent unauthorized  
users from changing the configuration  
Wireless LAN Security  
Provides 64-bit & 128-bit Wired Equivalent Privacy  
encryption to protect the wireless data transmissions.  
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Physical Details  
Rear Panel  
Antenna Connection  
Selection Switch  
INIT Button  
LAN Cable  
Power Input  
INIT Button  
“INIT” means “Initiation”. Press and hold this button  
to reboot and reset the current configuration to factory  
default settings. The left indicator “DIAG” on NP5410  
will be off and then begin blinking. This initiation action  
will be completed when the indicator “DIAG” light is  
always green instead of blinking.  
LAN Cable Selection Switch  
X Crossover:  
The RJ-45 port Tx and Rx lines will be reversed. Use  
this setting when you are connecting the supplied  
straight through ethernet cable directly to a PC.  
II Straight:  
The RJ-45 port Tx and Rx lines are normal. Use this  
setting when you are connecting the supplied straight  
through ethernet cable directly to a Hub or Switch.  
Power Input  
LAN  
Use the power adapter supplied with the NP5410  
Use standard Ethernet cable (RJ-45 connector) to  
connect your PC, hub/switch or broadband router/  
modem to this LAN port.  
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Factory Defaults  
The following table lists the Factory Defaults of your NP5410 Wireless Ethernet Bridge:  
Field  
Setting Details  
192.168.1.100  
255.255.255.0  
192.168.1.1  
1
IP address:  
Subnet Mask:  
Gateway:  
Channel:  
Wireless Network Name (SSID):  
User Name:  
Password:  
wireless  
admin  
admin  
Note: These defaults may change with firmware updates and factory changes, please  
consult the NetComm website to check for the latest defaults.  
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LED Indications  
LED  
Color  
Status  
ON  
Description  
Power  
Green  
Power on  
OFF  
ON  
Power off  
Diag  
LAN  
Green  
Green  
Device works normally.  
Device is in initiation stage.  
LAN port is connected.  
Blinking  
ON  
OFF  
No connection and neither data forwarding from  
LAN ports.  
Blinking  
ON  
LAN is connected and data is sending or receiving  
via LAN port  
Wireless  
Green  
Wireless port is connected with another wireless  
device.  
OFF  
Wireless port is not connected to any device.  
Blinking  
Wireless is connected and data is sending or  
receiving via wireless port.  
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Hardware Installation  
Following illustration is an example showing how to install the NP5410 with your PC. You will  
need to connect the NP5410 in this way to configure the setting before connecting the bridge to  
your target network, games console or PC.  
Be sure to use the supplied power adapter.  
1. Connect your NP5410 to a computer or switch directly using the supplied Cat-5 ethernet  
cable.  
Note: The LAN Cable Selection Switch should be set to “II” or “X” depending on the  
type of connection required. Refer to the section on the rear panel.  
2. Connect the power pack to the NP5410 and switch on the power.  
3. Ensure that there is a LAN link light on the NP5410. If not, try changing the crossover  
selection switch.  
4. Ensure that the computer you intend to use has an IP address in the same subnet as the  
NP5410. (192.168.1.100)  
Note: You may also connect the NP5410 to another Ethernet-ready device, such as a  
printer server.  
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Connecting the NP5410 to Your Network  
There are two network scenarios as below:  
Ad-hoc Networking  
Also known as a peer-to-peer network, an ad-hoc network is one that allows all workstations  
and computers in the network to act as servers to all other users on the network.  
Users on the network can share files, print to a shared printer, and access the Internet with a  
shared modem. However, with ad-hoc networking, users can only communicate with other  
wireless LAN computers that are in the same wireless LAN workgroup, and are within range.  
Infrastructure Networking  
Infrastructure networking differs from ad-hoc networking in that it includes an access point.  
Unlike the ad-hoc structure where users on the LAN contend the shared bandwidth, on an  
infrastructure network, the access point can manage the bandwidth to maximize bandwidth  
utilization.  
Additionally, the access point enables users on a wireless LAN to access an existing wired  
network, allowing wireless users to take advantage of the wired networks resources, such as  
Internet, email, file transfer, and printer sharing.  
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Infrastructure networking has the following advantages over ad-hoc networking:  
Extended range:  
Each wireless LAN computer within the range of the  
access point can communicate with other wireless LAN  
computers within range of the access point.  
Roaming:  
The access point enables a wireless LAN computer to  
move through a building and still be connected to the  
LAN.  
Wired to wireless LAN connectivity: The access point bridges the gap between wireless  
LANs and their wired counterparts.  
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Wireless Navigator Installation  
The Wireless Navigator Utility is provided to allow users to find and easily configure the  
NP5410 through any Windows-based PC. This section describes procedures for installing the  
Wireless Navigator Utility to PC.  
Note: Please make sure that your PC already has TCP/IP protocol installed. If not, please  
contact your administrator for details if you have problems of setting up this TCP/IP  
protocol in your PC.  
Note: Even your NP5410 is not connected with PC, but other Ethernet device, such as  
printer server. You still can install the Wireless Navigator in any PC located in the  
same IP subnet with the NP5410. This utility can search the NP5410 via both wired  
and wireless Ethernet so that you still manage the NP5410 remotely.  
1. Insert the installation CD-ROM into the CD-ROM drive. Run SETUP.EXE program on the  
CD-ROM. The following window will be displayed.  
2. After the InstallShield Wizard preparation finishes, the following window will be shown.  
Click the Next button to continue.  
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3. Key in your User Name and Company Name, and click the Next button to continue.  
4. The screen will show you the default destination chosen by the utility. If you want to install  
the Wireless Navigator in another location, click the Browse button and select an alternate  
destination. Click the Next button, when you are ready to continue. The setup program will  
then begin to install the programs into the destination folder.  
5. The screen will show you the Program Folder that the utility will use. You may type a new  
folder name to create a new program folder, or select one from the existing folder list, and  
click Next button to continue.  
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6. The Wireless Navigator has been installed now. Please click the Finish button to complete  
installation.  
Note: To remove Wireless Navigator Utility, click the Start button, and select  
Programs, Wireless Navigator, and Uninstall, and then follow the instruction on  
screen.  
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Startup and Login  
Follow the procedures below to startup Wireless Navigator and connect to the NP5410. Before  
you start the following procedures, please be sure that all the cables are well connected between  
PC and NP5410, and your wireless LAN network is working. The utility will automatically  
search the NP5410 connected with the PC  
1. Refer to previous section " Wireless Navigator Installation" in order to commence the  
configuration.  
2. Click Start and select Programs, Wireless Navigator and then Wireless Navigator. Or, just  
double-click the Wireless Navigator icon on your desktop screen.  
3. The Wireless Navigator starts up, and searches for the NP5410.  
4. The utility will show the NP5410 as well as any other wireless devices found in the same  
network.  
Note: If the NP5410 is not shown in the list, please make sure all the cables are well  
connected.  
5. Double-click on the NP5410 to access its built-in web server.  
Note: If you cannot access into NP5410’s built-in web server, please make sure your  
PC is on the same subnet as the NP5410. Right-click on the NP5410 listed in  
the Wireless Navigator and select the “Set IP address” option. Change the IP  
address of AP to one with the same subnet as your PC.  
6. Refer to the next section for details on Configuring the NP5410.  
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Configuring the NP5410  
The Info Tab  
State:  
Displays disconnected or associated connection status.  
Wireless network name:  
(SSID) Displays current SSID of the NP5410.  
If the NP5410 found no AP or any other ad-hoc device,  
then SSID will show “non-spec”. Please make sure that  
your wireless LAN is working properly under the  
effective reach range of the NP5410  
Channel:  
Displays the channel that the NP5410 is currently  
using.  
Transmission Rate:  
Communications Strength:  
BSSID:  
The transfer data rate that the NP5410 is using in  
wireless LAN  
Displays the percentage of wireless LAN connection  
integrity when connected to an AP.  
Displays MAC address of the AP that the NP5410 is  
connecting with.  
WEP:  
WEP status set in the bridge.  
Adapter Name:  
Displays the name of this Ethernet Adapter (Adapter).  
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Number of Adapter clients:  
IP address:  
Displays number of devices that connected to the  
Ethernet Adapter.  
Displays the NP5410’s current IP address assigned by  
user of DHCP of router.  
MAC address:  
Displays the unique serial number burned into the  
NP5410 that identifies itself from other Ethernet  
devices.  
Wireless Firmware version:  
Adapter Firmware version:  
Available access points:  
Displays the NP5410’s wireless firmware version  
Displays the NP5410’s Adapter firmware version  
Displays the recent scan over the wireless LAN, and  
information of the found and available APs. Reload the  
web page to update the screen.  
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The Setup Tab  
Wireless Mode:  
Lets you select the network scenarios, either Ad-Hoc or  
Infrastructure. Default setting is “Infrastructure”  
Wireless Network Name (SSID):  
Lets you set the Service Set Identification. Default SSID  
is empty. When it sets to empty, the NP5410 is allowed  
access any nearby AP or wireless devices.  
Channel:  
Enables you to select a transmission channel. This  
setting only works in Ad-hoc mode. In infrastructure  
mode, the NP5410 will follow AP or router’s channel  
setting.  
Transmission Rate:  
Performance Mode:  
Select transfer rate from an available list.  
In Maximum interoperability mode, the NP5410 will  
connect to both 802.11b and 802.11g devices. In  
Maximum performance mode, the NP5410 will only  
connect to 802.11g devices for better performance.  
Click button “Save” to store the settings. The settings will work after NP5410 reboot.  
Note: You may need to reboot the NP5410, and then re-load the page to see any new  
settings.  
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The Security Tab  
Enable WEP:  
Allows you to enable or disable Wired Equivalency  
Privacy (WEP) for encryption, with either 64- or 128-  
bit encryption. For the most secure use of WEP, also  
select "Deny Unencrypted Data" and set Authentication  
to "Shared Key" when WEP is enabled  
Default WEP key to use:  
Select the key to be used as the default key. Data  
transmissions are always encrypted using the default  
key. The other keys can only be used to decrypt  
received data  
Deny unencrypted data:  
Authentication:  
Select this to require peers to use encryption. This is  
only effective when WEP is enabled.  
Select the type of authentication used when connecting  
to an access point. 'Open' is used if anyone can connect  
to the AP. 'Shared key' is used if both devices must  
know the encryption key.  
WEP key lengths:  
Enables you to choose either a 64- or 128-bit encryption  
scheme. Be sure that the NP5410’s WEP key must be  
the same as the AP’s, otherwise NP5410 still can not  
communicate with wireless LAN.  
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WEP key 1 ~ 4:  
Enables you to create an encryption scheme for Wireless  
LAN transmissions. You can manually enter a set of  
values or use pass phrase to generate WEP keys.  
For 64-bit WEP encryption, a key of 10 hexadecimal  
characters in length must be filled in.  
For 128-bit WEP encryption, a key of 26 hexadecimal  
characters in length must be filled in.. Be sure that the  
key in the AP shall be the same as in NP5410, otherwise  
the communication will not work.  
Enter pass phrase:  
Enter a pass phrase and click “generate” to generate  
WEP keys from pass phrase.  
Note: Some APs do not support 128-bit encryption  
Note: 128-bit encryption requires more system resources than 64-bit encryption. Use 64-  
bit encryption for better performance.  
WEP key to use:  
Sets which WEP key (1 ~ 4) to use when sending data.  
To connect to a Wi-Fi compliant wireless device, key #1  
must be selected.  
Note: You may need to reboot the NP5410, and then re-load the page to see any new  
settings.  
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The Admin Tab  
Device Name:  
This is the name that the NP5410 will use to identify  
itself to external configuration and IP-address-finding  
programs. This is not the same as the SSID. It is okay to  
leave this blank if you are not using these programs.  
IP Address Mode:  
Select 'DHCP' to get the IP settings from a DHCP server  
on your network. Select 'Static' to use the IP settings  
specified on this page.  
Default IP address:  
Default subnet mask:  
Default Gateway:  
User name:  
Enter the static IP of ethernet NP5410. The default IP is  
“192.168.1.100”.  
The subnet mask you want to assign for the NP5410.  
The default value is “255.255.255.0”.  
The gateway you want to assign for the NP5410. The  
default value is “192.168.1.1”.  
This is the user name that you must type when logging  
in to these web pages.  
Administrator password:  
This is the password that you must type when logging  
in to these web pages. You must enter the same  
password into both boxes, for confirmation.  
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“Reboot” button:  
“Reset” button:  
Click reboot button to reboot the Ethernet NP5410.  
Click reset button to will ERASE all the current settings,  
and restore settings to factory default.  
Note: You may need to reboot the NP5410, and then re-load the page to see any new  
settings.  
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Firmware Upgrade Procedure  
1. Click Start and select Programs, Wireless Navigator and then Wireless Navigator. Or, just  
double-click the Wireless Navigator icon on your desktop screen.  
2. The Wireless Navigator starts up.  
3. The utility starts searching for the NP5410 and APs. Choose the NP5410 that you would  
like to upgrade the firmware, and use the right-click of the mouse to enter the “Upgrade FW”  
option  
4. The download will begin. Key in the new firmware filename and location or click browsing to  
find the file in your computer.  
5. After entering the file information, click OK to continue.  
6. The downloading begins.  
7. After download finished, the NP5410 will reset automatically, and the left indicator “DIAG”  
on AP will be off and then begin flashing. When the indicator “DIAG” is always on again,  
the firmware upgrade is completed and successfully.  
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FAQ & Troubleshooting  
This chapter provides solutions to problems usually encountered during the installation and  
operation of the Wireless Access Point. Please refer to the following descriptions to solve the  
problems. If you can’t find an answer here, please contact your dealer for further information.  
My PC can’t locate the Wireless Ethernet Adapter.  
Please follow the procedures below:  
Check if the Ethernet cable is correctly connected.  
Check if the IP addresses of your PC and Wireless Ethernet Adapter both are on the same  
local IP network. If not, you may use Wireless Navigator to set up Adapter’s IP address, or  
change your PC’s IP address. For example, if your PC’s IP address is 169.254.17.50 and IP  
of Ethernet Adapter is 192.168.1.200, you may need to change IP of your PC to  
192.168.1.xxx.  
My NP5410 cannot communicate with Wireless Access Point.  
Please follow the procedures below:  
Check if you can use Wireless Navigator utility to access to the NP5410 first. If not, please  
go through the procedure of Q1.  
Check if the NP5410 is set to Infrastructure correctly.  
Check if the SSID of your NP5410 is the same as AP’s. If not, please set it the same as the  
SSID of AP’s or leave it empty to connect to any AP available.  
Check if the WEP is enabled either in your NP5410 or access point. If yes, please make sure  
that your NP5410 and the Wireless Access Point both have the same setting for WEP, such  
as the key tables must match.  
Finally, please check if radio interference is causing a problem; see if connection is possible  
when close to the Wireless Access Point. Remember that the connection range can be as  
short as 100 feet in poor environment.  
The Wireless connection speed is very slow.  
The wireless system will connect at the highest possible speed, depending on the distance and  
the environment condition. To obtain the highest possible connection speed, you have to try to  
adjust the Ethernet NP5410’s location and its antenna’s direction. If you find the interference is  
the problem, changing to another channel may improve the performance.  
Can I run an application from a remote computer over the wireless network?  
This will depend on whether or not the application is designed to be used over a network.  
Consult the application’s user guide to determine if it supports operation over a network.  
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Can I play computer games with other members of the wireless network?  
Yes, as long as the game supports multiple players over a LAN (local area network), you can  
play with other connected members on the network. Refer to the game’s user guide for more  
information.  
What is the IEEE 802.11g draft?  
IEEE is Institute of Electrical and Electronics Engineers, which is formulating a standard for the  
industry. IEEE 802.11g draft is submitted by IEEE and it is estimated to be finalized in June,  
2003. This wireless standard will allow 802.11b and 802.11g devices from different  
manufacturers to communicate with each other. 802.11g draft allows wireless connection  
performance to 54Mbps.  
What is the IEEE 802.11b standard?  
The IEEE 802.11b standard was proposed by IEEE subcommittee. The objective is to enable  
wireless LAN hardware from different manufacturers to communicate. The maximum  
performance of 802.11b is 11Mbps.  
What’s Ad-hoc?  
An Ad-hoc wireless LAN is a group of computers, each with a WLAN Adapter, connected as an  
independent wireless LAN. Ad-hoc wireless LAN is applicable at a departmental scale for a  
branch or SOHO operation.  
What is Infrastructure?  
An integrated wireless and wired LAN is called an Infrastructure configuration. Infrastructure is  
applicable to enterprise scale for wireless access to central database, or wireless application for  
mobile workers.  
What is Roaming?  
Roaming is the ability of a portable computer user to communicate continuously while moving  
freely throughout an area greater than that covered by a single Wireless Network Access Point.  
Before using the roaming function, the workstation must make sure that it is the same SSID with  
the Wireless Access Point of dedicated coverage area.  
What is Spread Spectrum?  
Spread Spectrum technology is a wideband radio frequency technique developed by the military  
for use in reliable, secure, mission-critical communications systems. It is designed to trade off  
bandwidth efficiency for reliability, integrity, and security. In the other words, more bandwidth  
is consumed than in the case of narrowband transmission, but the trade off produces a signal that  
is, in effect, louder and thus easier to detect, provided that the receiver knows the parameters of  
the spread-spectrum signal being broadcast. If a receiver is not turned to the right frequency, a  
spread-spectrum signal looks like background noise. There are two main alternatives, Direct  
Sequence Spread Spectrum (DSSS) and Frequency Hopping Spread Spectrum (FHSS).  
What is WEP?  
WEP is Wired Equivalent Privacy, a data privacy mechanism based on a 64-bit or 128-bit as  
described in the IEEE 802.11 standard. If the WEP is on, all the data sent through wireless LAN  
are encrypted for security.  
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Glossary  
This section explains the glossary of terms used in this manual that are required to configure the  
network.  
Wireless Channel  
If there is more than one Wireless LAN network with different ESS-ID on the same floor, and  
they are communicating with each other, the baud rate may be slowed, due to the same radio  
frequency being used. If this happens, you can still communicate regardless of other LAN  
networks by using to use different frequencies (wireless channels).  
Note: If they are communications using the wireless LAN, be sure to set all the Units the  
same wireless channel.  
DHCP Server  
When configuring the network TCP/IP, be sure to set the IP address in each personal computer  
and other devices. When there is a DHCP server on the network, it can assign IP addresses  
automatically to the personal computers and the Access Point on the network. For the Windows  
NT server and dial-up router, or other DHCP server function, refer to the Windows 2000,  
Windows NT, or dial-up router manual, or consult the manufacturer.  
ESS-ID  
This ID is used to prevent cross-communication during communication between the Access  
Point and personal computers within the wireless LAN. The Wireless LAN personal computers  
that have the same ESS-ID as the Access Point can communicate with the Access Point. The  
ESS-ID is case sensitive. You can enter a maximum of 32 alphanumeric characters, and the  
underline "_".  
LAN (LocalArea Network)  
Read as one word. A LAN is a network in a comparatively small area, such as campus or within  
a single building. The LAN baud rate varies from 10 Mbps to 100 Mbps.  
MAC Address (Media Access Control Address)  
The MAC address is a physical address specific to each network card. The MAC address is  
configured from a total of six bytes as follows: A vendor code comprising the lead three bytes  
and a 3-byte user code. The vendor code is managed and assigned by IEEE. The user code is  
managed using a unique (unduplicated) number from the network card manufacturer. That is, the  
MAC address is assigned as a physical address unique throughout the world. In an Ethernet  
LAN, the MAC address is used as a base to create a frame for sending and receiving.  
TCP/IP (Transmission Control Protocol/Internet Protocol)  
TCP/IP is a protocol equivalent to the network and transport levels of the OSI reference model,  
and it is defined using RFC. Consequently, different terminals can communicate with each other  
using TCP/IP.  
• Normally, TCP/IP includes the application protocols TELNET and FTP.  
• TCP/IP is the standard Internet protocol.  
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WEP (Encryption)  
By setting an encryption key in the Access Point, you can prevent wireless packets from being  
decrypted externally.  
Firmware  
Firmware is the name given to the software (programs) built into hardware such as the router,  
modem, and terminal Adapter. This software is built into the hardware, so it can be said to be in-  
between hardware and software.  
Protocol  
Protocols are the procedures and regulations for sending and receiving data between the network  
terminals. For example, if two computers are communicating, you can send the correct  
information according to the regulations by formatting all required information. The protocol  
such as which terminal sends first, what type of message, what type of message the receiving  
terminal should send in reply, the data format, and responses to communications errors are same  
of examples.  
Roaming Function  
When using roaming function and moving from one room to another room, you can switch to  
available Access Point automatically. With the roaming function, you can easily move from the  
office to the conference room while maintaining access to the network.  
Page 26  
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NP5410 Wireless Ethernet Bridge User Guide  
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Product Specifications  
This chapter details the specifications of the NP5410 Wireless Ethernet Bridge.  
Standards  
IEEE 802.11/11g and 802.11b standard compliant  
Single external antenna with reversed SMA connector  
2.4~2.4835GHz ( Industrial Scientific Medical Band )  
11b Mode:  
Antenna  
Frequency Range  
Operating Channels  
11 Channels (USA, Canada)  
13 Channels (Europe)  
14 channels (Japan, Australia)  
11g Mode:  
11 Channels (USA, Canada)  
13 Channels (Europe, Japan, Australia)  
CCK for 11b mode (1, 2, 5.5, 11Mbps)  
OFDM for 11g mode (6, 9, 12, 24, 36, 48, 54Mbps)  
Modulation Technology  
Data Transmission Rate  
Access Mode  
54Mbps / 48 / 36 / 24 / 12 / 11 / 9 / 6 / 5.5 / 2 / 1 Mbps  
Auto Fall-Back  
Infrastructure mode  
Ad-hoc mode  
Data Security  
Output Power  
Provides both 64-bit & 128-bit WEP Encryption  
18 dBm @ 11M CCK  
14 dBm @ 54M OFDM  
Roaming  
IEEE 802.11 Compliant  
Operating Environment  
Operating Temperature: 0oC to 50oC degree  
Storage Temperature: –25oC to 70oC degree  
Humidity 10% to 90% non-condensing  
Rev. 1 - YML675 www.netcomm.com.au  
NP5410 Wireless Ethernet Bridge User Guide Page 27  
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Registering your NetComm Product  
To ensure that the conditions of your warranty are complied with, please go to the NetComm  
web site for quick and easy registration of your product at  
Alternatively, you can complete the Warranty Registration Form on the following page and mail  
it to NetComm Limited, PO Box 1200, Lane Cove NSW 2066.  
Trademarks and Notices  
NetComm™ is a trademark of NetComm Limited. Windows® is a registered trademark of  
Microsoft Corporation. Other brand and product names are trademarks or registered trademarks  
of their respective holders. Information is subject to change without notice. All rights reserved.  
Please note that the images used in this document may vary slightly from those of the actual  
product. Specifications are accurate at the time of the preparation of this document but are  
subject to change without notice.  
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Warranty Registration Form  
Date of Purchase  
Name  
….......…………...........……….................................  
….......…………...........……….................................  
….......…………...........……….................................  
….......…………...........……….................................  
Company  
Address  
…………………….........……........... Post Code  
.....………....……….  
....………...……….  
Tel No (  
E-mail  
)
..............……….…. Fax No (  
)
….......…………...........……….................................  
The following information is vital for your warranty  
Please make sure it’s correct and complete.  
Serial No  
Model  
….......…………...........……….................................  
….......…………...........……….................................  
Product Type:  
Make sure  
you fill this  
section in!  
PC Card  
External  
Other  
!
Internal  
I intend to use this product at:  
Home  
School/College/University  
Business  
Government Office  
Dealer’s Name  
….......…………...........……….................................  
….......…………...........……….................................  
Dealer’s Address  
…………………….........……........... Post Code  
Tel No ( ..............……….…. Fax No (  
How did you find out about our products?  
.....………....……….  
....………...……….  
)
)
…………………….............................………………………………………....…………  
…………………….............................………………………………………....…………  
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Product Warranty  
The warranty is granted on the following conditions:  
1. This warranty extends to the original purchaser (you) and is not transferable;  
2. This warranty shall not apply to software programs, batteries, power supplies, cables or  
other accessories supplied in or with the product;  
3. The customer complies with all of the terms of any relevant agreement with NetComm and  
any other reasonable requirements of NetComm including producing such evidence of  
purchase as NetComm may require;  
4. The cost of transporting product to and from NetComm’s nominated premises is your  
responsibility; and,  
5. NetComm does not have any liability or responsibility under this warranty where any cost,  
loss, injury or damage of any kind, whether direct, indirect, consequential, incidental or  
otherwise arises out of events beyond NetComm’s reasonable control. This includes but is  
not limited to: acts of God, war, riot, embargoes, acts of civil or military authorities, fire,  
floods, electricity outages, lightning, power surges, or shortages of materials or labour.  
6. The customer is responsible for the security of their computer and network at all times.  
Security features may be disabled within the factory default settings. NetComm recommends  
that you enable these features to enhance your security.  
The warranty is automatically voided if:  
1. You, or someone else, use the product, or attempts to use it, other than as specified by  
NetComm;  
2. The fault or defect in your product is the result of a voltage surge subjected to the product  
either by the way of power supply or communication line, whether caused by thunderstorm  
activity or any other cause(s);  
3. The fault is the result of accidental damage or damage in transit, including but not limited to  
liquid spillage;  
4. Your product has been used for any purposes other than that for which it is sold, or in any  
way other than in strict accordance with the user manual supplied;  
5. Your product has been repaired or modified or attempted to be repaired or modified, other  
than by a qualified person at a service centre authorised by NetComm; and,  
6. The serial number has been defaced or altered in any way or if the serial number plate has  
been removed.  
Limitations of Warranty  
The Trade Practices Act 1974 and corresponding State and Territory Fair Trading Acts or  
legalisation of another Government (“the relevant acts”) in certain circumstances imply  
mandatory conditions and warranties which cannot be excluded. This warranty is in addition to  
and not in replacement for such conditions and warranties.  
To the extent permitted by the Relevant Acts, in relation to your product and any other materials  
provided with the product (“the Goods”) the liability of NetComm under the Relevant Acts is  
limited to, at the option of NetComm to:  
Replacement of the Goods; or  
Repair of the Goods; or  
Payment of the cost of replacing the Goods; or  
Payment of the cost of having the Goods repaired.  
All NetComm ACN 002 490 486 products have a standard 12 months warranty from date of  
purchase. However some products have an extended warranty option (refer to packaging). To  
be eligible for the extended warranty you must supply the requested warranty information to  
NetComm within 30 days of the original purchase by registering on-line via the NetComm web  
NetComm reserves the right to request proof of purchase upon any warranty claim.  
Rev. 1 - YML675  
NP5410 Wireless Ethernet Bridge User Guide  
Page 31  
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