NetComm Network Router AM5698 User Manual

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Warranty Information ................................................................................................... 31  
Limitations of Warranty .................................................................................... 31  
Regulatory Information ................................................................................................ 32  
Austel Requirements (Australia Only) ............................................................. 32  
Telecom New Zealand Warnings .................................................................... 33  
Mandatory European Statement ...................................................................... 34  
Network Compatibility Statement .................................................................... 34  
FCC Class B Certification ................................................................................ 35  
CE Mark Warning ............................................................................................. 35  
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AM5698 Roadster V.92 User Guide  
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Features of your Roadster V.92 modem  
Connect to the Internet faster  
The Roadster V.92 cuts the time it takes to connect by 40% or more.  
Upload faster  
The Roadster V.92 can upload at speeds of up to 48,000 bps.  
Download faster  
The Roadster V.92 uses new V.44 compression, which allows you greater throughput  
for viewing HTML pages on the Internet.  
Supporting the following Standards  
56 Kbps (download)48 Kbps (send)with Auto-negotiation of V..92 and V.90 .  
Data -V.92,V.90,V.34 ,V.32 bis,V.32 , V.22 bis,V.22 A/B,V.22 ,V.23 ,V.21  
Bell 103/212 A  
Error Correction V.42 ,MNP 2-4  
Data Compression V.44 ,V.42 bis,MNP 5  
Fax Send/Receive 14,400 bps (Class 1 )  
Video support V.80 for H.324 (videophone) compatibility  
Supports Digital Line Protection, Voice Capable (TAM), Speakerphone, Distinctive  
Ring (duet) and Caller Id.  
Flash ROM Upgradeable  
Hayes AT and extended AT command set compatibility  
Note: To achieve a 56Kbps V.92 connection and utilise the other V.92  
features - such as Caller ID & Distinctive Ring, - these features  
must be enabled on your phone line and your ISP must support and  
enable the V.92 Standard. If a V.92 connection is not available, this  
product will revert to a 56K V.90 mode.  
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Installing your Modem  
Before beginning, please turn your computer off.  
Connect the serial port on the back of the modem (marked SERIAL) to a COM port  
on your PC using the serial cable.  
Connect the power pack to a power point and connect the other end to the modem  
power socket (marked POWER).  
Connect the telephone cord to the line socket on the back of the modem (marked  
LINE) and the other end to a phone socket.  
Turn on your modem. Refer to the Multiple Operational Features following to  
prepare for speakerphone functionality.  
Turn on your computer and refer to the appropriate operating system in Installing  
your Drivers to continue.  
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Speakerphone  
There are three ways to use your speakerphone modem:  
1. Use the inbuilt speakerphone functions, such as microphone an speaker.  
2. Plug in a headset and boom microphone for easy hands free communication.  
3
Use your computer's external speaker, sound card and sound card cable to enhance  
video conferencing.  
Note: The Headset is available as an  
optional extra.  
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Installing your Drivers  
Windows XP  
1. Please insert the supplied NetComm  
CD, and when the "Found New  
Hardware Wizard" recognizes the new  
"NetComm V.92 Modem", select  
"Install from a list or specific location  
(Advanced)" and then click "Next>".  
2. Select "Search for the best driver in  
these locations" and choose "Include  
this location in the search:". Type in  
"D:\DRIVERS\AM5698" (where d:\ is  
the letter of your CD ROM drive) and  
click on "Next>".  
3. The Wizard will search for the correct  
driver. The drivers that Windows XP  
uses are not digitally signed by  
Microsoft and the message to the  
right will be displayed. Click  
"Continue Anyway".  
4. Windows XP will now copy the  
required files.  
5. Once all files have been copied click  
"Finish".  
Note: After modem installation  
has completed the Wave  
Device for Voice modem  
will be installed without  
your intervention.  
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Windows 2000  
1. Please insert the supplied NetComm  
CD, and when the "Found New  
Hardware Wizard" starts. Click on  
"Next>".  
2. Select "Search for a suitable driver for  
my device (recommended)" and click  
on "Next>".  
3. Select "Specify a location" and click  
on Next>".  
4. Enter the driver location  
"D:\DRIVERS\AM5698" (where D:\ is  
the drive letter of your CD ROM  
drive) and click on "OK".  
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5. Windows will locate the correct driver.  
Click on "Next>" to continue.  
6. Windows 2000 will now copy the  
driver files.  
7. Once the files have been copied click  
"Finish" to complete installation of  
the NetComm V.92 Modem.  
Note: After modem installation  
has completed the Wave  
Device for Voice modem  
will be installed without  
your intervention.  
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Windows Me  
1. Please insert the supplied NetComm  
CD, and when the "Add New  
Hardware Wizard" recognizes the new  
"NetComm V.92 Modem", select  
"Specify the location of the driver  
(Advanced)" and then click "Next>".  
2. Select "Search for the best driver in  
these locations" and choose "Specify  
a location:". Type in  
"D:\DRIVERS\AM5698" (where d:\ is  
the letter of your CD ROM drive) and  
click on "Next>".  
3. Windows will confirm the driver and  
location. Click on "Next>" to  
continue.  
4. Click on "Finish" to complete  
installation of the NetComm V.92  
modem.  
Note: After modem installation  
has completed the Wave  
Device for Voice modem  
will be installed without  
your intervention.  
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Windows 98  
1. Please insert the supplied NetComm  
CD, and when the "Add New  
Hardware Wizard" recognizes the new  
"NetComm V.92 Modem", click on  
"Next>".  
2. Select "Search for the best driver for  
your device (Recommended)" and  
click on "Next>".  
3. Select "Specify a location:". Type in  
"D:\DRIVERS\AM5698\" (where d:\ is  
the letter of your CD ROM drive) and  
click on "Next>".  
4. Windows will confirm the driver and  
location. Click on "Next>".  
5. The required files will then be copied  
to your computer.  
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6. Click on "Finish" to complete  
installation of your NetComm V.92  
modem.  
Note: After modem installation  
has completed the Wave  
Device for Voice modem  
will be installed without  
your intervention.  
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Windows NT4.0  
1. Please insert the supplied NetComm  
CD and go to Start - Settings - Control  
Panel.  
2. Double-click on "Modems" icon to  
install a new modem.  
3. If this is the first time a modem has  
been installed you will be taken  
directly to the "Install New Modem"  
window (step 4). If not, click on  
"Add."  
4. Select "Don't detect my modem; I will  
select it from a list" and then click  
"Next" to continue.  
5. Click "Have Disk…" to install from the  
installation disk.  
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6. Type in "D:\DRIVERS\AM5698"  
(where D:\ is the letter of your CD  
ROM drive) and click "Next" to  
continue.  
7. Select "NetComm V.92 Modem" from  
the list of Models and click "Next" to  
continue.  
8. Select "Selected ports" choose the  
appropriate COM port. Click "Next" to  
start installing the selected modem.  
9. Click "Finish" to complete the  
installation.  
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Installing your Software  
Facsimile and Voice Mail Utility  
1. Insert the NetComm CD into your CD-  
ROM drive. Go to the Start Menu and  
click on Run.  
2. Browse the CD for the location or  
type in  
"D:\Software\Faxtalk\setup.exe"  
where D: is the letter of your CD-ROM  
drive.  
2. Select a language and click “OK” to  
continue.  
3. Follow the instructions on screen to  
install the FaxTalk Communicator  
software.  
4. You will be prompted to select your  
Modem. Select the "Don't query the  
modem, I will select it from a list." Box  
and click on "Next".  
5. Select the "NetComm V.92 Desktop  
Modem" from the list and click on  
"Next".  
6. Continue with the installation and  
restart your computer when prompted.  
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Using your Roadster V.92 Modem with FaxTalk  
Configuring voice/fax mailboxes  
Voice/fax mailboxes are the basic type of mailbox used by FaxTalk Communicator. These  
mailboxes can receive both voice messages and faxes. You can also configure a Voice/  
fax mailbox to act as an announce only or fax only mailbox.  
To change the settings of a Voice/fax mailbox, select the desired mailbox and click  
Properties. A Voice/fax mailbox contains three configuration tabs.  
General settings  
The General tab contains the mailbox settings such as mailbox name, maximum message  
length, and remote access password.  
Voice /Fax Mailbox General Configuration Screen  
Setting the maximum message length You can control the length of time a caller has to  
leave a message. Each mailbox can be set to a specific message length of between 1  
and 999 seconds. To change the maximum message length:  
1. Click the up or down arrows on the Maximum Message Length setting to change  
the value. You can also type a new value directly into the field.  
2. Click OK to save the change.  
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Logging incoming calls  
You can elect to have all incoming calls logged to a mailbox regardless of whether the  
caller left a message. If Caller ID information is available, The Caller ID name and  
number will also be logged with the call.  
To log all incoming calls:  
1. Check the Log all calls where the caller did not leave a message option.  
2. Click OK to save the change.  
Automatically detecting fax calls  
You can enable a mailbox to automatically detect incoming fax calls while playing the  
greeting. If a fax call is detected during the greeting and the Auto Detect Fax Calls for  
this Mailbox option is enabled, the software will automatically begin receiving the fax.  
To automatically detect fax calls:  
1. Check the Auto Detect Fax Calls for this Mailbox option.  
2. Click OK to save the change.  
Discarding messages  
You can have a mailbox automatically delete received messages that are under certain  
length. To automatically delete messages under a certain length:  
1. Enable the Discard Messages Under X seconds option.  
2. Click the up or down arrows on the Discard Messages Under X seconds setting to  
select the maximum length of messages to delete. A setting of 3 seconds will delete  
all messages under 3 seconds in length.  
3. Click OK to save the change.  
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Password protecting a mailbox  
You can password protect individual Voice / Fax mailboxes for privacy. You have the  
option of requiring a password for local access, local and remote access, or just remote  
access.  
To set a mailbox password:  
1. Enter a numeric password in the password field. If you want password protection  
only when accessing the mailbox remotely, check the Prompt for password with  
remote access only option.  
2. Click OK to save the change.  
Greeting settings  
The Greeting tab includes options for recording, selecting, saving, and playing  
greetings. You can also select the default action a mailbox should perform after playing  
a greeting.  
Recording a greeting  
You can record a custom greeting to be played when a voice call Depending on your  
modem's capabilities, you can record your greeting the telephone handset, modem  
microphone, or multimedia microphone.  
To record a greeting:  
1. Click New to create a new greeting  
2. In the Greeting Recorder, select the recording device in the From you will be using  
to record the greeting.  
3. Click the Record button to begin recording. Click the Stop button you are finished.  
4. Once you have recorded the greeting, click Save and save the to a file.  
Selecting a greeting  
You may want to record and use different voice greetings depending needs. For  
instance, you could record a standard greeting, a greeting customers know you are  
closed during lunch hour, and another you will be away for an extended period. You  
can easily change greeting for any mailbox.  
To select a greeting for a mailbox, select the desired greeting from Greeting list and click  
OK.  
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Playing a greeting  
To play and review a greeting:  
1. Select the desired greeting from the Greeting list.  
2. In the Greeting Recorder, select the playback device from the 3. Click the Play  
button to begin playback. If you are playing to multimedia device you can use the  
playback slider to move backward in the greeting.  
Deleting a greeting  
To delete a greeting:  
1. Select the desired greeting from the Greeting list and click the button. You will be  
asked to confirm that you wish to delete selected greeting.  
2. Click OK to delete the greeting.  
Greeting settings  
The Greeting tab includes options for recording, selecting, saving, and playing  
greetings.  
Greeting Configuration Screen  
Recording a greeting  
You can record a custom greeting to be played when a caller accesses the mailbox. A  
Data greeting should inform the caller that this is a data mailbox. Depending on your  
modem's capabilities, you can record your greeting from the telephone handset, modem  
microphone, or multimedia microphone.  
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To record a greeting:  
1. Click New to create a new greeting  
2. In the Greeting Recorder, select the recording device in the From list that you will be  
using the record the greeting.  
3. Click the Record button to begin recording. Click the Stop button when you are  
finished.  
4. Once you have recorded the greeting, click Save and save the greeting to a file.  
Selecting a greeting  
To select a greeting for a mailbox, select the desired greeting Greeting list and click OK.  
Playing a greeting  
To play and review a greeting:  
1. Select the desired greeting from the Greeting list.  
2. In the Greeting Recorder, select the playback device from 3. Click the Play button to  
begin playback. If you are playing multimedia device you can use the playback  
slider to move backward in the greeting.  
Deleting a greeting  
To delete a greeting:  
1. Select the desired greeting from the Greeting list and click button. You will be asked  
to confirm that you wish to delete selected greeting.  
2. Click OK to delete the greeting.  
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Using the Speakerphone feature  
With the FaxTalk Communicator speakerphone you can place and receive voice calls  
and use your computer and Roadster V.92 modem as a "smart" telephone. FaxTalk  
Communicator's speakerphone capabilities offer mute, hold with optional music, last 20  
number redial, and support for call waiting services. Speakerphone capabilities are a  
feature of the Roadster V.92 modem. FaxTalk cannot "add" speakerphone capabilities to  
a modem that does not have hardware support for speakerphone.  
FaxTalk Communicator with speakerphone  
Receiving calls  
To answer an incoming call on FaxTalk Communicator's speakerphone, click Speaker.  
The speakerphone answers the call and connects you to the calling party. When you're  
finished with the call, click Hangup.  
Placing calls  
You can place outgoing calls with FaxTalk Communicator using a variety of methods:  
If the number you wish to call is entered in the phonebook, click the Phonebook tab  
and either double-click on the entry or highlight the entry and click Dial.  
If you previously added a number to a Speed Dial button, click the Speed Dial tab  
and click on the appropriate button.  
Click Speaker to take the phone off-hook and enter the numbers individually  
Select a previously dialed number from the Redial list, and click Dial.  
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Using the phonebook  
The Phonebook tab displays all entries in the FaxTalk Phonebook. You can dial a  
phonebook entry by either double clicking on the entry or highlighting the entry in the  
Name column and clicking Dial. When a phonebook entry is highlighted, the number to  
be dialed is displayed in the Redial field.  
Using the redial list  
FaxTalk Communicator includes a recent dialed numbers list that contains the last 20  
numbers dialed. To redial a number in the redial list, select the number from the  
dropdown list and click Dial.  
Muting a conversion  
To mute a call so that the caller cannot hear conversations occurring locally, click  
Mute. When Mute is active a green light appears on the Mute button. Click on Mute  
again to resume a normal conversation.  
Adjusting the speakerphone volume  
The Speaker volume control allows you to adjust the volume of the caller while on the  
speakerphone. If you want to increase the volume of the caller's voice, slide the volume  
control to the right. To decrease the caller's volume, slide the volume control to the left.  
Adjusting the microphone sensitivity  
The Microphone sensitivity control allows you to adjust the sensitivity of the  
microphone when used with the speakerphone. If you want to increase the sensitivity  
of the speakerphone microphone, slide the volume control to the right. To decrease the  
sensitivity of the speakerphone microphone, slide the volume control to the left.  
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Troubleshooting  
Testing Your Modem  
Windows XP  
1. To test and verify that the modem is working properly, please go to Start / Settings /  
Control Panel.  
2. If "Category view" is selected (by default) select "Switch to Classic View".  
3. Double click on the "Phone and Modem options" icon.  
4. Select the "Modem" tab and select your new modem. Click on the "Properties"  
button.  
5. Select the "Diagnostics" tab and click on the "Query Modem" button.  
6. If your modem is responding to AT commands and functioning correctly, it means  
that your modem is working properly. Click "OK" to end this procedure. If any error  
is reported during this procedure please restart your PC and repeat the test  
procedure.  
Windows 98/ME  
1. Please go to Start / Settings / Control Panel and double-click on the "Modems"  
icon.  
2. To test the modem by clicking on the "Diagnostics" tab. Then select the COM Port  
where Topic Modem is setting and click on the "More Info…" button to start the  
test.  
3. If your modem is responding to AT commands and functioning correctly, it means  
that your modem is working properly. Click "OK" to end this procedure. If any error  
is reported during this procedure please restart your PC and repeat the test  
procedure.  
Windows 2000  
1. Please go to Start / Settings / Control Panel and double-click on the "Phone and  
Modem Options" icon.  
2. Click "Modems" tab, select "Roadster V.92 Modem" and click on the "Properties"  
button.  
3. Click "Diagnostics" tab and then click on the "Query Modem" button.  
4. If your modem is responding to AT commands and functioning correctly, it means  
that your modem is working properly. Click "OK". If any error is reported during  
this procedure please restart your PC and repeat the test procedure.  
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Updating Your Modem's Firmware  
Your NetComm Roadster V.92 modem comes with the latest firmware, however, as new  
releases become available, you may wish to update to update your firmware.  
To update your Modem’s Firmware, go to the NetComm web site at  
select the latest firmware version to download.  
Follow the instructions included with the file to correctly install your modem’s  
firmware.  
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AT Commands  
Note: Not all of the commands and registers are accessible to the user. The  
following are listed for quick reference only. A full copy of the AT  
command set can be found in Adobe Acrobat format at “D:\Manuals\  
where D:\ is the letter of your CD-ROM drive.  
Where the following table shows an n, the n represents a numerical value. For example  
Mn can represent M1, M2 or M3, etc.  
Command  
T
Description  
Dial using Tone (DTMF) method.  
,
A
D
En  
Hn  
Ln  
On  
Vn  
(comma) Pauses before continuing the dial string.  
Enter answer mode, go off hook and attempt to answer call.  
Enter originate mode, go off hook, and attempt to dial.  
Character Echo: 0 = Do not echo, 1 = echo characters.  
Hook-state: 0 = Hang up, 1 = Go off hook (loop line)  
Set speaker volume: where n is 0 or 1=low, 2=medium, 3=high  
Go to on-line state from command state: 0 = no retrain, 1 = retrain.  
Display result codes: 0 = as numbers, 1 = as words  
Negotiation progress messages: 0= None, 1 = Return (display)  
Provide basic codes, connection speed and BUSY detection.  
Provides basic codes, connection speeds, DIALTONE, and BUSY.  
Reset.  
Wn  
X3  
X4  
Z
&F  
&Kn  
\Nn  
%Cn  
S0=n  
Recall factory configuration.  
Flow control: 3= RTS/CTS, 4=XON/XOFF  
Error correction mode: 0 = normal (off) speed buffered mode.  
Data compression: 0 = Disabled.  
Set auto answer. Range n = 0-255 (Rings)  
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Page 25  
Frequently Asked V.92 Questions  
What is V.92?  
V.92 is a new standard for dial-up communications that offers several important  
improvements over the existing V.90 standard. These improvements are intended to  
make communications faster, easier and more enjoyable. V.92 and its companion  
compression standard V.44, have been officially adopted by the ITU, the International  
Telecommunications Union.  
What makes a V.92 modem faster than V.90?  
There are three features that allow the V.92 modem to give you faster speeds.The first is  
the V.92's improved "automatic negotiation" or "handshake" which is the way modems  
determine compatibility and decide what standards to use to communicate. With a  
typical V.90 modem this can take as long as 30 seconds. With QuickConnect, the entire  
process can take as little as half that time.The V.92 Modem also includes V.44, a new  
international data compression standard. V.44 was designed specifically for the  
Internet, and can double the effective speed of your Internet page loading. Finally, the  
V.92 standard increases the upload speed by as much as 30%., from 33,600 bps (the  
maximum upload speed using V.90) to 48,000 bps.  
How does V.44 increase the speed of my web browsing?  
V.44 is the latest compression standard approved by the ITU. Compression increases  
the effective speed of your connection by analysing the data and encoding it so that it  
can be sent more efficiently. The old standard (V.42bis) was created about 10 years ago,  
so it wasn't designed with the Internet in mind. V.44 was, and it is therefore much more  
efficient at compressing web pages - up to 100% more efficient in some cases.  
Do I need a special service or new ISP?  
No. But you may not be able to take advantage of all these features right away. While  
your current ISP will almost certainly support V.92 and V.44 at some point, it may take a  
while before the equipment manufacturers that your ISP or online service uses sends  
them an upgrade, or until they implement the upgrade. However, V.92 and V.44 are true  
international standards, so over time you can be assured of nearly universal support.  
In the meantime you can use the V.90 protocol, which is also in your V.92 modem, until  
your ISP switches over.  
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Does V.92 "QuickConnect" work on all calls?  
This feature of the V.92 standard allows the modem to "learn" and "remember" the  
variables associated with calling a specific telephone number and connecting to a  
specific modem associated with that number. This feature will be most effective when  
you repetitively call the same number - such as that for your on-line service or internet  
service provider. The modem will then be able to use its stored profile and deliver the  
advantage of a quicker connection.  
Does V.44 work equally well on all file transfers? Which are most  
improved; least improved?  
V.44 compression is optimized for the types of files associated with internet use  
including web pages, graphics and documents such as .PDF files. As with all  
compression the amount of improved performance varies both with the actual format  
and with the content of individual pages. For reference, web searches show the most  
visible improvement, especially searches on web stores or areas that have high  
amounts of text and numerous small images. The next most improvement is in standard  
web browsing. Email and downloading of ASCII type text files show noticeable but  
more modest improvement  
Will a V.92 modem work automatically with earlier modems? V.90,  
K56flex, X2? With 33.6k, 14.4k, 9600 and 2400 modems?  
A V.92 modem will automatically negotiate and connect at the best achievable-shared  
speed down to 2,400 bps. The negotiation and the related connection time may take  
longer if the connection does need to be negotiated down to a very low speed as the  
higher speeds are attempted first. However the connection between a 56K V.92 and a  
56K V.90 will take approximately the same time as between two current V.90 modems.  
How do V.92 modem speeds compare to ISDN, ADSL and Cable speeds?  
First, remember that V.92 is asymmetric in nature, the same as ADSL. It offers download  
speeds from the web which are higher than it's upload speeds. This means that it is  
inherently different from ISDN and has been optimized, like ADSL, for Internet access.  
In fact it is optimized primarily with V.44 compression rather than with purely higher  
transmission speed as found in ADSL and Cable. Because of this it is not possibly to  
directly compare the different devices except in terms of the Internet experience itself,  
including Web browsing. Given optimum V.92/V.44 performance of approximately  
300,000 bps, this still means that that it will operate at less than half the speed of most  
broadband services (which range from 600,00 bps to 1,500,000 bps).  
Rev.1 - YML658  
AM5698 Roadster V.92 User Guide  
Page 27  
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Registering your Modem  
To ensure that the conditions of your warranty are complied with, please go to the  
NetComm web site for quick and easy registration of your Roadster V.92 at  
Alternatively, you can complete the following Warranty Registration Form and mail it to  
NetComm Limited, PO Box 1200, Lane Cove NSW 2066.  
Contact Information  
If you have any technical difficulties with the modem, please do not hesitate to contact  
NetComm’s Customer Support Department.  
Email:  
Fax:  
(02) 9424-2010  
Web:  
Page 28  
Rev.1 - YML658  
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Warranty Registration Form  
Date of Purchase …….......………………...........……….................................  
Name  
…….......………………...........……….................................  
…….......………………...........……….................................  
…….......………………...........……….................................  
Company  
Address  
…………………….........……...........  
Post Code .....………...……….  
..............………....……. Fax No ( .....………...……….  
…….......………………...........……….................................  
Tel No (  
E-mail  
)
)
The following information is vital for your warranty  
Please make sure it’s correct and complete.  
Serial No  
Model  
…….......………………...........……….................................  
…….......………………...........……….................................  
Product Type:  
Make sure  
PC Card  
Internal  
External  
you fill this  
section in!  
!
Other  
I intend to use this modem at:  
Home  
School/College/University  
Business  
Government Office  
Dealer’s Name  
Dealer’s Address …….......………………...........……….................................  
…………………….........……........... Post Code .....………...……….  
Tel No ( ..............………....……. Fax No ( .....………...……….  
How did you find out about our products?  
…….......………………...........……….................................  
)
)
…………………….............................………………………………………....…………  
…………………….............................………………………………………....…………  
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4. Your modem has been used for any other  
purposes than that for which it is sold, or  
in any way other than in strict  
accordance with the user manual  
supplied;  
Warranty Information  
The warranty is granted on the following  
conditions:  
5. Your modem has been repaired or  
modified or attempted to be repaired or  
modified, other than by a qualified person  
at a service centre authorised by  
NetComm; and,  
1. This warranty extends to the original  
purchaser (you) and is not transferable;  
2. This warranty shall not apply to software  
programs, batteries power supplies,  
cables or other accessories supplied in or  
with the product;  
6. The serial number has been defaced or  
altered in any way or if the serial number  
plate has been removed.  
3. The customer complies with all of the  
terms of any relevant agreement with  
NetComm and any other reasonable  
requirements of NetComm including  
producing such evidence of purchase as  
NetComm may require;  
Limitations of Warranty  
The Trade Practices Act 1974 and  
corresponding State and Territory Fair Trading  
Acts or legalisation of another Government  
("the relevant acts") in certain circumstances  
imply mandatory conditions and warranties  
which cannot be excluded. This warranty is  
in addition to and not in replacement for such  
conditions and warranties. To the extent  
permitted by the Relevant Acts, in relation to  
your product and any other materials provided  
with the product ("the Goods") the liability of  
NetComm under the Relevant Acts is limited to,  
at the option of NetComm to:  
4. The cost of transporting product to and  
from NetComm's nominated premises is  
your responsibility; and,  
5. NetComm does not have any liability or  
responsibility under this warranty where  
any cost, loss, injury or damage of any  
kind, whether direct, indirect,  
consequential, incidental or otherwise  
arises out of events beyond NetComm's  
reasonable control. This includes but is  
not limited to: acts of God, war, riot,  
embargoes, acts of civil or military  
authorities, fire, floods, electricity  
Replacement of the Goods; or  
Repair of the Goods; or  
outages, lightning, power surges, or  
shortages of materials or labour.  
Payment of the cost of replacing the  
Goods; or  
The warranty is automatically voided if:  
Payment of the cost of having the Goods  
repaired.  
1. You, or someone else uses the product,  
or attempts to use it, other than as  
specified by NetComm;  
All NetComm ACN 002 490 486 products have  
a standard 12 months warranty from date of  
purchase. However some products have an  
extended warranty option (refer to  
packaging). To be eligible for the extended  
warranty you must supply the requested  
warranty information to NetComm within 30  
days of the original purchase by registering  
on-line via the NetComm web site at  
2. The fault or defect in your product is the  
result of a voltage surge subjected to the  
modem either by power supply or  
communication line, whether caused by  
thunderstorm activity or any other  
cause(s);  
3. The fault is the result of accidental  
damage or damage in transit, including but  
not limited to liquid spillage;  
NetComm reserves the right to request proof  
of purchase upon any warranty claim.  
Rev.1 - YML658  
AM5698 Roadster V.92 User Guide  
Page 31  
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Regulatory Information  
Austel Requirements  
(Australia Only)  
The software supplied with this modem has  
default settings compliant with the  
requirements of Austel Technical Standard  
TS-ØØ2.  
telecommunications line connection (Telecom  
cable) must be removed before opening the  
case of the PC. NOTE Adjustment of these  
settings outside the required limits will void the  
Austel permit associated with the modem.  
Adjustment of these settings outside the  
required limits will void the Austel permit  
associated with the modem.  
Connection of a non-approved modem to the  
telecommunications network is an offence  
under Section 253 of the Telecommunications  
Act 1991 and may attract a maximum fine of  
$12,ØØØ.  
Dial Retry Attempts  
With the service tone detection enabled (eg.  
Busy Tone) the unit must not be configured to  
make more than 1Ø dial attempts to the same  
telephone number.  
With the service tone detection disabled (eg.  
Busy Tone - ATXØ) the unit must not be  
configured to make more than 3 dial attempts  
to the same telephone number.  
With dial tone detection disabled (eg. ATXØ)  
the unit should be configured to dial not less  
than two seconds after line seizure and not  
more than 5 seconds after line seizure.  
In all of the above cases no further attempts  
shall be made to connect to the telephone  
number, until a further period of at least 3Ø  
minutes has elapsed (this does not apply if  
the redial sequence is manually restarted).  
Call Answering  
The modem shall answer an incoming call by  
seizing the line in not less than 2 seconds  
from the start of the application of ring signal  
from the PSTN. (eg. ATSØ=2 or issue ATA  
after the 2nd ring.)  
Internal Modems Internal modems are  
designed to operate only within a PC with a  
screw down lid.  
Also, telecommunications network voltages  
exist on the card inside the PC. Therefore the  
Page 32  
Rev.1 - YML658  
AM5698 Roadster V.92 User Guide  
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Telecom New Zealand  
Warnings  
The grant of a Telepermit for any item of  
terminal equipment indicates only that Telecom  
has accepted that the item complies with  
minimum conditions for connection to its  
network. It indicates no endorsement of the  
product by Telecom, nor does it provide any  
sort of warranty. Above all, it provides no  
assurance that any item will work correctly in  
all respects with another item of Telepermitted  
equipment of a different make or model, nor  
does it imply that any product is compatible  
with all of Telecom's network services.  
b. The equipment shall go on-hook for a  
period of not less than 30 seconds  
between the end of one attempt and the  
beginning of the next attempt. Some  
parameters required for compliance with  
Telecom's Telepermit requirements are  
dependent on the equipment (PC)  
associated with this device.  
In order to operate within the limits for  
compliance with Telecom's Specifications, the  
associated equipment shall be set to ensure  
that automatic calls to different numbers are  
spaced such that there is no less than 5  
seconds between the end of one call attempt  
and the beginning of another.  
This equipment is not capable, under all  
operating conditions, of correct operation at  
the higher speeds for which it is designed.  
Telecom will accept no responsibility should  
difficulties arise in such circumstances.  
Some parameters required for compliance  
with Telecom's Telepermit requirements are  
dependent on the equipment (PC) associated  
with this device. In order to operate within the  
limits for compliance with Telecom's  
Specifications, the associated equipment shall  
be set to ensure that calls are answered  
between 3 and 30 seconds of receipt of  
ringing.  
This equipment shall not be set up to make  
automatic calls to the Telecom `111`  
Emergency Service.  
This equipment may not provide for the  
effective hand-over of a call to another  
device connected to the same line.  
IMPORTANT NOTICE  
All persons using this device for recording  
telephone conversations shall comply with  
New Zealand law. This requires that at least  
one party to the conversation is to be aware  
that it is being recorded. In addition, the  
Principles enumerated in the Privacy Act 1993  
shall be complied with in respect to the nature  
of the personal information collected, the  
purpose for collection, how it is used and  
what is disclosed to any other party.  
Under power failure conditions, this telephone  
may not operate. Please ensure that a  
separate telephone, not dependent on local  
power, is available for emergency use.  
Some parameters required for compliance  
with Telecom's Telepermit requirements are  
dependent on the equipment (PC) associated  
with this device. The associated equipment  
shall be set to operate within the following  
limits for compliance with Telecom's  
Specification:-  
Not all telephones will respond to incoming  
ringing when connected to the extension  
socket.  
a. There shall be no more that 10 call  
attempts to the same number within any  
30 minute period for any single manual call  
initiation, and  
Rev.1 - YML658  
AM5698 Roadster V.92 User Guide  
Page 33  
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Mandatory European  
Statement  
Network Compatibility  
Statement  
The equipment has been approved in  
accordance with Council Decision 98/482/EC  
for Pan-European single terminal connection  
to the public switched telephone network  
(PSTN). However, due to differences  
between the individual PSTN's provided in  
different countries, the Approval does not, of  
itself, give an unconditional assurance of  
successful operation on every PSTN network  
termination point.  
This product is designed to work with, and is  
compatible with the following networks. It has  
been tested to and found to conform with the  
additional requirements contained in EG 201  
121.  
Germany - ATAAB AN005, AN006, AN007,  
AN009, AN010, and DE03, DE04, DE05, DE08,  
DE09, DE12, DE14, DE17  
Greece - ATAAB AN005, AN006 and GR01,  
GR02, GR03, GR04  
In the event of problems, you should contact  
your equipment supplier in the first instance.  
Portugal - ATAAB AN001, AN005, AN006,  
AN007, AN011 and P03, P04, P08, P10  
Spain - ATAAB AN005, AN007, AN012, and  
ES01  
Switzerland - ATAAB AN002  
All other countries - ATAAB AN003, AN004  
Specific switch settings or software setup  
are required for each network, please refer to  
the relevant sections of the user guide for  
more details. The hookflash (time break  
register recall) function is subject to separate  
national type approval. It has not been tested  
for conformity to national type regulations,  
and no guarantee of successful operation of  
that specific function on specific national  
networks can be given.  
Page 34  
Rev.1 - YML658  
AM5698 Roadster V.92 User Guide  
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FCC Class B Certification  
This equipment has been tested and found to  
comply with the regulations for a Class B  
digital device, pursuant to Part 15 of the FCC  
Rules. These limits are designed to provide  
reasonable protection against harmful  
interference when the equipment is operated  
in a commercial environment. This equipment  
generates, uses, and can radiate radio  
frequency energy and, if not installed and  
used in accordance with this user's guide,  
may cause harmful interference to radio  
communications. Operation of this equipment  
in a residential area is likely to cause harmful  
interference, in which case the user will be  
required to correct the interference at his  
own expense.  
CE Mark Warning  
This is a Class B product. In a domestic  
environment, this product may cause radio  
interference, in which case the user may be  
required to take adequate measures.  
Rev.1 - YML658  
AM5698 Roadster V.92 User Guide  
Page 35  
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