Napoleon Fireplaces Indoor Fireplace BGNV40 P User Manual

W415-0320/D/01.16.07  
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3
TABLE of CONTENTS  
Pg 2-6 INTRODUCTION  
13  
GAS SUPPLY CONNECTION  
Warnings and Safety Precautions  
14-17 FINISHING  
Warranty  
Mantle Height Locations  
General Instructions  
General Information  
Care of Glass & Plated Parts  
Dimensions  
Heat shield stand-off removal  
Log Placement/Charcoal Embers  
Logo Placement  
Door Opening and Closing  
Upper Louvre Bracket and Hood  
Lower Louvre Bracket and Hinge Screen  
Louvre Installation  
7
VENTING  
Vent Safety Switch  
High Limit Switch  
Venting Action  
End Door Installation  
18  
19  
OPTIONAL BLOWER INSTALLATION  
8-9  
PENINSULAINSTALLATIONPROCEDURE  
Framing  
OPERATION / MAINTENANCE  
Operating Instructions  
Bar / Countertop Installation  
Brick Panel Installation  
Facing  
Maintenance  
20  
ADJUSTMENTS  
Pilot Burner Adjustment  
Venturi Adjustments  
10  
11  
12  
OPENENDINSTALLATIONPROCEDURE  
Framing  
Brick Panel Installation  
Facing  
21-22 REPLACEMENTS  
Ordering Replacement Parts  
Replacement Parts  
SEE-THRU INSTALLATION PROCEDURE  
Framing  
Brick Panel Installation  
Facing  
23  
ACCESSORIES  
24-25 TROUBLE SHOOTING GUIDE  
26 SERVICE HISTORY  
ISLAND INSTALLATION PROCEDURE  
Framing  
Brick Panel Installation  
Facing  
PLEASE RETAIN THIS MANUAL FOR FUTURE REFERENCE  
WARNING  
• Do not burn wood or other materials in this fireplace.  
• Adults and especially children should be alerted to the hazards of high surface temperatures and should stay  
away to avoid burns or clothing ignition. Supervise young children when they are in the same room as the  
fireplace.  
• Due to high temperatures, the fireplace should be located out of traffic and away from furniture and draperies.  
• Clothing or other flammable material should not be placed on or near the fireplace.  
• Any safety screen or guard removed for servicing must be replaced prior to operating the fireplace.  
• It is imperative that the control compartments, burners and circulating blower and its passageway in the fireplace  
and venting system are kept clean. The fireplace and its venting system should be inspected before use and at  
least annually by a qualified service person. More frequent cleaning may be required due to excessive lint from  
carpeting, bedding material, etc. The fireplace area must be kept clear and free from combustible materials,  
gasoline and other flammable vapours and liquids.  
• Under no circumstances should this fireplace be modified.  
• This fireplace must not be connected to a chimney flue pipe serving a separate solid fuel burning appliance.  
• Do not use this fireplace if any part has been under water. Immediately call a qualified service technician to inspect  
the fireplace and to replace any part of the control system and any gas control which has been under water.  
• Do not operate the fireplace with the glass door removed, cracked or broken. Replacement of the glass should be  
done by a licensed or qualified service person.  
• Do not strike or slam shut the fireplace glass door.  
This fireplace uses and requires a fast acting thermocouple. Replace only with a fast acting thermocouple sup-  
plied by Wolf Steel Ltd.  
NOTE: changes, other than editorial, are denoted by a vertical line in the margin.  
W415-0320 / D / 01.06.07  
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4
NAPOLEON gas fireplaces are manufactured under the strict Standard of the world recognized  
ISO 9001 : 2000 Quality Assurance Certificate.  
NAPOLEON products are designed with superior components and materials, assembled by trained craftsmen  
who take great pride in their work. The burner and valve assembly are leak and test-fired at a quality test  
station. The complete fireplace is thoroughly inspected by a qualified technician before packaging to ensure that  
you, the customer, receives the quality product that you expect from NAPOLEON.  
NAPOLEON GAS FIREPLACE PRESIDENT'S LIFETIME LIMITED WARRANTY  
The following materials and workmanship in your new NAPOLEON gas fireplace are war-  
ranted against defects for as long as you own the fireplace. This covers: combustion chamber,  
heat exchanger, stainless steel burner, phazer™ logs and embers, ceramic glass (thermal breakage  
only), gold plated parts against tarnishing, porcelainized enamelled components and aluminum  
extrusion trims.  
Electrical (110V and millivolt) components and wearable parts such as blowers, gas valves,  
thermal switch, switches, wiring, remote controls, ignitor, gasketing, and pilot assembly are  
covered and NAPOLEON will provide replacement parts free of charge during the first year of  
the limited warranty.  
Labour related to warranty repair is covered free of charge during the first year. Repair work,  
however, requires the prior approval of an authorized company official. Labour costs to the  
account of NAPOLEON are based on a predetermined rate schedule and any repair work must  
be done through an authorized NAPOLEON dealer.  
CONDITIONS AND LIMITATIONS  
NAPOLEON warrants its products against manufacturing defects to the original purchaser only -- i.e., the individual or legal entity (registered customer) whose name appears on the  
warranty registration card filed with NAPOLEON -- provided that the purchase was made through an authorized NAPOLEON dealer and is subject to the following conditions and limitations:  
This factory warranty is nontransferable and may not be extended whatsoever by any of our representatives.  
The gas fireplace must be installed by a licenced, authorized service technician or contractor. Installation must be done in accordance with the installation instructions included with the  
product and all local and national building and fire codes.  
This limited warranty does not cover damages caused by misuse, lack of maintenance, accident, alterations, abuse or neglect and parts installed from other manufacturers will nullify  
this warranty.  
This limited warranty further does not cover any scratches, dents, corrosion or discolouring caused by excessive heat, abrasive and chemical cleaners nor chipping on porcelain enamel  
parts, mechanical breakage of PHAZER™ logs and embers, nor any venting components used in the installation of the fireplace.  
NAPOLEON warrants its stainless steel burners against defects in workmanship and material for life, subject to the following conditions: During the first 10 years NAPOLEON will replace  
or repair the defective parts at our option free of charge. From 10 years to life, NAPOLEON will provide replacement burners at 50% of the current retail price.  
In the first year only, this warranty extends to the repair or replacement of warranted parts which are defective in material or workmanship provided that the product has been operated  
in accordance with the operation instructions and under normal conditions.  
After the first year, with respect to this President's Limited Lifetime Warranty, NAPOLEON may, at its discretion, fully discharge all obligations with respect to this warranty by refunding  
to the original warranted purchaser the wholesale price of any warranted but defective part(s).  
After the first year, NAPOLEON will not be responsible for installation, labour or any other costs or expenses related to the reinstallation of a warranted part, and such expenses are not  
covered by this warranty.  
Notwithstanding any provisions contained in this President's Limited Lifetime Warranty, NAPOLEON’S responsibility under this warranty is defined as above and it shall not in any event  
extend to any incidental, consequential or indirect damages.  
This warranty defines the obligations and liability of NAPOLEON with respect to the NAPOLEON gas fireplace and any other warranties expressed or implied with respect to this product,  
its components or accessories are excluded.  
NAPOLEON neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of this product. NAPOLEON will not be responsible  
for: over-firing, downdrafts, spillage caused by environmental conditions such as rooftops, buildings, nearby trees, hills, mountains, inadequate vents or ventilation, excessive venting  
configurations, insufficient makeup air, or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans, furnaces, clothes dryers, etc.  
Any damages to fireplace, combustion chamber, heat exchanger, brass trim or other component due to water, weather damage, long periods of dampness, condensation, damaging  
chemicals or cleaners will not be the responsibility of NAPOLEON.  
The bill of sale or copy will be required together with a serial number and a model number when making any warranty claims from your authorized dealer. The warranty registration card  
must be returned within fourteen days to register the warranty.  
NAPOLEON reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty claim.  
ALL SPECIFICATIONSAND DESIGNSARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE DUE TO ON-GOING PRODUCT IMPROVEMENTS. NAPOLEON® ISAREGISTERED  
TRADEMARK OF WOLF STEELLTD. PATENTS U.S. 5.303.693.801 - CAN. 2.073.411, 2.082.915. © WOLF STEELLTD.  
W415-0320/D/01.06.07  
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5
INTRODUCTION  
GENERAL INSTRUCTIONS  
GENERAL INFORMATION  
THIS GAS FIREPLACE SHOULD BE INSTALLED AND  
SERVICED BY A QUALIFIED INSTALLER to conform with  
local codes. Installation practices vary from region to re-  
gion and it is important to know the specifics that apply to  
your area,  
FOR YOUR SATISFACTION, ALL BURNER ASSEMBLIES  
HAVE BEEN TEST-FIRED TO ASSURE THEIR OPERA-  
TIONS AND QUALITY! Maximum input is 30,000 BTU/h  
for natural gas and propane. When the fireplace is installed  
at elevations above 4,500ft, and in the absence of specific  
recommendations from the local authority having jurisdic-  
tion, the certified high altitude input rating shall be reduced  
at the rate of 4% for each additional 1,000ft. Maximum out-  
put for natural gas is 20,400 BTU/hr at an efficiency of 68%  
with the fan on.  
Minimum inlet gas supply pressure is 4.5 inches water  
column for natural gas and 11 inches water column for  
propane. Maximum inlet gas pressure is 7 inches water  
column for natural gas and 13 inches water column for  
propane. Manifold pressure under flow conditions is 3.5  
inches water column for natural gas and 10 inches water  
column for propane.  
for example: in Massachusetts State:  
• The fireplace damper must be removed or welded in the open  
position prior to installation of a fireplace insert or gas log.  
• The appliance off valve must be a “T” handle gas cock.  
• The flexible connector must not be longer than 36 inches.  
• The appliance is not approved for installation in a bedroom or  
bathroom unless the unit is a direct vent sealed combustion  
product.  
• WARNING: This product must be installed by a licensed plumber  
or gas fitter when installed within the commonwealth of  
Massachusetts.  
In absence of local codes, install to the current CAN/CGA -  
B149 Installation Code in Canada or to the National Fuel  
Gas Code, ANSI Z223.1, and NFPA 54 in the United States. This fireplace is approved for bedroom and bed-sitting room  
installations and is suitable for mobile home installation.  
Mobile home installation must conform with local codes.  
In the absence of local codes, install to the current stand-  
ard for gas equipped mobile housing CAN/CSA Z240 MH  
Series in Canada or the manufactured home construction  
and safety standard, Title 24 CFR, part 3280, or the Fire  
Safety Criteria for manufactured home installations, Sites  
and Community Standard ANSI/NFPA 5OIA in the United  
States.  
NO EXTERNAL ELECTRICITY (110 VOLTS OR 24 VOLTS) IS  
REQUIRED FOR THE GAS SYSTEM OPERATION. Expan-  
sion / contraction noises during heating up and cooling  
down cycles are normal and are to be expected.  
If utilizing one of Wolf Steel's trim or surround kits, follow  
the framing instructions on page 14 and the finishing in-  
structions on page 23, for removal of the top extension.  
Purge all gas lines with the glass door of the fireplace  
open. Assure that a continuous gas flow is at the burner CARE OF GLASS, AND PLATED PARTS  
before closing the door.  
Do not use abrasive cleaners to clean these parts. Buff  
Under extreme vent configurations, allow several min-  
utes (5-15) for the flame to stabilize after ignition.  
The fireplace and its individual shutoff valve must be dis-  
connected from the gas supply piping system during any  
pressure testing of that system at test pressures in ex-  
cess of 1/2 psig (3.5 kPa). The fireplace must be isolated  
from the gas supply piping system by closing its individual  
manual shutoff valve during any pressure testing of the  
gas supply piping system at test pressures equal to or  
less than 1/2 psig (3.5 kPa).  
lightly with a clean dry cloth. The glass is 3/16" tempered  
glass available from your Napoleon / Wolf Steel Ltd. dealer.  
Do not substitute materials.  
If the door glass should crack or break, do not operate the  
fireplace. Replace only with a door assembly certified with  
the fireplace. See DOOR, LOUVRE AND TRIM INSTALLA-  
TION for removal and replacement details. Clean the glass  
after the first 10 hours of operation with a recommended  
gas fireplace glass cleaner. Thereafter clean as required.  
Do not clean glass when hot!  
When the fireplace is installed directly on carpeting, vinyl  
tile or other combustible material other than wood flooring,  
the fireplace shall be installed on a metal or wood panel  
extending the full width and depth.  
If the optional heat circulating blower is installed, the blower  
must be electrically connected and grounded in accord-  
ance with local codes. In the absence of local codes, use  
the current CSA C22.1 CANADIAN ELECTRICAL CODE in  
Canada or the ANSI/NFPA 70 NATIONAL ELECTRICAL  
CODE in the United States.  
If the glass is not kept clean permanent discolouration  
and / or blemishes may result.  
Provide adequate ventilation air. Provide adequate ac-  
cessibility clearance for servicing and operating the fire-  
place. Never obstruct the front opening of the fireplace.  
For safe and proper operation of the fireplace follow the  
venting instruction exactly.  
Provide a means for visually checking the vent connec-  
tion to the fireplace after the fireplace is installed.  
Minimum clearance to combustible construction  
from the fireplace:  
In order to avoid the possibility of exposed insulation  
or vapour barrier coming in contact with the fireplace  
body, it is recommended that the walls of the fireplace  
enclosure be “finished” (ie: drywall/sheetrock), as you  
would finish any other outside wall of a home. This will  
ensure that clearance to combustibles is maintained  
within the cavity.  
sides, back, bottom, and top  
0 inches  
recessed depth (corner installation) 25 inches  
Objects placed in front of the fireplace must be kept  
a minimum of 48" away from the glass front faces of  
the unit.  
W415-0320 / D / 01.06.07  
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6
DIMENSIONS  
ISLAND  
FIGURES1a-d  
OPEN-END  
PENINSULA  
SEE-THRU  
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7
VENTING  
This is a vented appliance and must be connected to a  
HIGH LIMIT SWITCH  
chimney in accordance with the current installation codes.  
In absence of local codes, install to the current National  
Fuel Gas Code, ANSI Z223.1, or the current CAN/CGAB149,  
Installation Codes. This model can be common-vented.  
This thermally activated switch, located in front of the draft  
hood, senses an increase in temperature and acts as a  
safety shut-off (See 'A' below). It shuts down the gas to the  
main burner in the unlikely event of the unit overheating.  
The HI Limit switch will automatically reset after the unit  
has cooled down, resuming gas flow to the main burner.  
A minimum five inch diameter (5"ø) B-vent or class A vent is  
required. A minimum 5' vent height is required. Secure the  
B-vent to the exhaust collar on the stove top with 3 screws.  
In cold climates, the use of a B-vent and an insulated chase  
is recommended.  
HIGHLIMIT  
SWITCH  
VENT SAFETY  
SWITCH  
VENTING SAFETY SWITCH  
THERMOSTAT OR  
WALL SWITCH  
This thermally activated switch, located in front of the draft  
hood, senses an increase in temperature and acts as a  
safety shut-off (See 'A' below). It shuts down the gas to the  
main burner in the event of a severe downdraft of air or a  
blocked or disconnected chimney flue. If the flue is blocked  
or has no "draw", the safety switch will automatically shut  
off the supply of gas to the main burner within 10 minutes.  
VALVE  
FIGURE3  
VENTING ACTION CHECK  
This switch must be manually reset by depressing  
the plunger. Refer to Figure 2.  
A test for correct venting action must be made before  
the installed unit can be left with the customer.  
Tampering with the safety switch can result in car-  
bon monoxide poisoning and possible death.  
Follow the procedure below:  
1.  
Close all doors and windows in the room / start ex-  
haust fans in the home / turn the fireplace blower off (if so  
equipped).  
The one wire running from the vent safety switch is attached  
to terminal 1 of the valve (See 'B' below). The other wire  
(laying loose in the valve control area) may be attached to a  
wall switch or thermostat.  
2.  
3.  
Set controls to "high" and light the unit.  
Wait 5 minutes. Light a match and hold to the front of  
the draft hood. FIGURES 4 & 5.  
HI LIMIT  
SWITCH  
PLUNGER  
A
FIGURE4  
Venting action is satisfactory, if smoke and flames are  
drawn into the draft hood.  
FIGURE5  
Venting action is unsatisfactory, if the smoke spills back, and  
the flame splays outward. If venting action is unsatisfactory,  
turn off the unit, wait 10 minutes and try again. If the smoke is  
still not drawn into the draft hood, turn the unit off and check for  
vent blockage or restriction. If necessary, consult with a quali-  
fied inspector.  
B
The Vent Safety or Hi Limit switches must not be  
adjusted or disabled.  
In the event that either switch or any associated  
parts are exchanged, only original manufacturer's  
parts may be used.  
FIGURE2  
W415-0320 / D / 01.06.07  
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8
PENINSULA INSTALLATION PROCEDURE  
VENTING  
COUNTERTOP / BAR INSTALLATION  
When finishing the fireplace, combustible material may  
Refer to page 7.  
rest directly on of the top extension.  
FRAMING  
Note: Maximum weight tolerance is 400 lbs, provided  
that it is evenly distributed across the top extensions of  
the fireplace.  
Note: In order to avoid the possibility of exposed  
insulation or vapour barrier coming in contact with the  
fireplace body, it is recommended that the walls of the  
fireplace enclosure be “finished” (ie: drywall/sheetrock),  
as you would finish any other outside wall of a home. This  
will ensure that clearance to combustibles is maintained  
within the cavity.  
In order to achieve a countertop or bar type appearance  
with the minimum height allowed, framing must be non-  
combustible and may be done with metal studding attached  
to the top extension sides or the upper frame of the fire-  
place. FIGURE 9.  
It is best to frame your fireplace after it is positioned and  
the vent system is installed. Use 2x4's and frame to local  
building codes. FIGURE 6.  
FIGURE6  
A = 22 " minus finishing material thickness each side.  
To install the fireplace face flush with the finished wall,  
position the framework to accommodate the thickness  
of the finished wall.  
FIGURE8  
* The top extension may be removed if non-combustible  
framing is faced with a non-combustible material placed  
flush with the front face of the unit and extending from the  
top of the unit. (Example: cement board) (not supplied).  
Combustible counter / bar tops must maintain a minimum  
of 38½ inches from the base of the fireplace to the underside  
of the top. Figure 7.  
FIGURE7  
FIGURE9  
TOP EXTENTION  
TOP OF THE UNIT  
NOTE: Wolf Steel trim and/or surround kits will not to-  
tally cover the top extension of the fireplace. In order to  
obtain a smooth transition from the trim / surround to the  
wall, it is recommended that the top extension be re-  
moved and the unit be installed following the above pro-  
cedure.  
W415-0320/D/01.06.07  
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9
FACING  
BRICK PANEL INSTALLATION  
Combustible materials may be installed flush with the front  
of the fireplace but must not cover any of the black face-  
areas of the fireplace. Non-combustible material (brick,  
stone or ceramic tile) may protrude in these areas.  
Install the base panels as illustrated in steps 1-4 . The  
side panel sits under the bracket tab. Holding the side  
panel in position, bend down the tab to secure. DETAIL 5.  
FIGURES10a-e  
It is not necessary to install a hearth extension with this  
fireplace system.  
When roughing in the fireplace, raise the fireplace to ac-  
commodate for the thickness of the finished floor materi-  
als, i.e. tile, carpeting, hard wood, which if not planned for  
will interfere with the opening of the lower access door and  
the installation of many decorative flashing accessories.  
STEP 1  
Objects placed in front of the fireplace should be  
kept a minimum of 48" away from the glass front  
faces.  
FIGURE11  
DRYWALL  
DRYWALL  
STEP 2  
4" MIN  
STEP 3  
FINISHING  
Refer to pages 14-17 for complete instructions regarding  
mantle requirements and installations, log placement,  
glass door and upper and lower louvre attachments.  
STEP 4  
RETAINER  
STEP 5  
DETAIL5  
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10  
OPEN-END INSTALLATION PROCEDURE  
VENTING  
FIGURES13a-c  
Refer to page 7.  
FRAMING  
Note: In order to avoid the possibility of exposed insula-  
tion or vapour barrier coming in contact with the  
fireplace body, it is recommended that the walls of the  
fireplace enclosure be “finished” (ie: drywall/sheetrock),  
as you would finish any other outside wall of a home. This  
will ensure that clearance to combustibles is maintained  
within the cavity.  
STEP 5  
It is best to frame your fireplace after it is positioned and  
the vent system is installed. Use 2x4's and frame to local  
building codes. FIGURE 12.  
RETAINER  
FIGURE12  
DETAIL6  
STEP 6  
FACING  
Combustible materials may be installed flush with the front  
of the fireplace but must not cover any of the black face-  
areas of the fireplace. Non-combustible material (brick,  
stone or ceramic tile) may protrude in these areas.  
It is not necessary to install a hearth extension with this  
fireplace system.  
When roughing in the fireplace, raise the fireplace to ac-  
commodate for the thickness of the finished floor materi-  
als, i.e. tile, carpeting, hard wood, which if not planned for  
will interfere with the opening of the lower access door and  
the installation of many decorative flashing accessories.  
Objects placed in front of the fireplace should be  
kept a minimum of 48" away from the glass front  
faces.  
A = 251/4" minus finishing material thickness each side.  
NOTE: LEFT CORNER UNIT ILLUSTRATED  
To install the fireplace face flush with the finished wall,  
position the framework to accommodate the thickness  
of the finished wall.  
FINISHING  
Refer to pages 14-17 for complete instructions regarding  
mantle requirements and installations, log placement,  
glass door and upper and lower louvre attachments.  
BRICK PANEL INSTALLATION  
Install the base panels as illustrated in steps 1-4 on page  
9. The side panel sits under the bracket tab. Holding the  
side panel in position, bend down the tab to secure. DE-  
TAIL 6.  
FIGURE14  
DRYWALL  
DRYWALL  
4" MIN  
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11  
SEE-THROUGH INSTALLATION PROCEDURE  
VENTING  
FACING  
Refer to page 7.  
Combustible materials may be installed flush with the front  
of the fireplace but must not cover any of the black face-  
areas of the fireplace. Non-combustible material (brick,  
stone or ceramic tile) may protrude in these areas.  
FRAMING  
Note: In order to avoid the possibility of exposed insula-  
tion or vapour barrier coming in contact with the  
fireplace body, it is recommended that the walls of the  
fireplace enclosure be “finished” (ie: drywall/sheetrock),  
as you would finish any other outside wall of a home.  
This will ensure that clearance to combustibles is  
maintained within the cavity.  
It is best to frame your fireplace after it is positioned and  
the vent system is installed. Use 2x4's and frame to local  
building codes. FIGURE 15.  
It is not necessary to install a hearth extension with this  
fireplace system.  
When roughing in the fireplace, raise the fireplace to ac-  
commodate for the thickness of the finished floor materi-  
als, i.e. tile, carpeting, hard wood, which if not planned for  
will interfere with the opening of the lower access door  
and the installation of many decorative flashing accesso-  
ries.  
Objects placed in front of the fireplace should be  
kept a minimum of 48" away from the glass front  
faces.  
See PAGE 7 for bar type / countertop installation.  
FIGURE15  
FINISHING  
Refer to pages 14-17 for complete instructions regarding  
mantle requirements and installations, log placement,  
glass door and upper and lower louvre attachments.  
FIGURE17  
DRYWALL  
DRYWALL  
A = 221/8" minus finishing material thickness, each side.  
BRICK PANEL INSTALLATION  
Install the base panels as illustrated in steps 1-4 on page  
9. Both side panels sit under the bracket tab. Holding the  
side panel in position, bend down the tab to secure. DE-  
4" MIN  
TAIL 6.  
FIGURES16a-c  
RETAINER  
STEP 5  
DETAIL5 & 6  
RETAINER  
STEP 6  
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12  
ISLAND INSTALLATION PROCEDURE  
FRAMING  
BRICK PANEL INSTALLATION  
It is best to frame your fireplace after it is positioned. Use Install the base panels as illustrated in steps 1-4 on page  
9.  
2x4's and frame to local building codes. FIGURE 18.  
FIGURE18  
FACING  
Combustible materials may be installed flush with the front  
of the fireplace but must not cover any of the black face-  
areas of the fireplace. Non-combustible material (brick,  
stone or ceramic tile) may protrude in these areas.  
It is not necessary to install a hearth extension with this  
fireplace system.  
When roughing in the fireplace, raise the fireplace to ac-  
commodate for the thickness of the finished floor materi-  
als, i.e. tile, carpeting, hard wood, which if not planned for  
will interfere with the opening of the lower access door and  
the installation of many decorative flashing accessories.  
Objects placed in front of the fireplace should be  
kept a minimum of 48" away from the glass front  
faces.  
A = 221/8 " minus finishing material thickness each side.  
FIGURE20  
B = 36 " minus finishing material thickness each end.  
To install the fireplace face flush with the finished wall,  
position the framework to accommodate the thickness  
of the finished wall.  
FIGURE19  
DRYWALL  
DRYWALL  
FINISHING  
Refer to pages 14-17 for complete instructions regarding  
mantle requirements and installations, log placement,  
glass door and upper and lower louvre attachments.  
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13  
GAS INSTALLATION  
Proceed once the vent installation is complete.  
1
1. Move the fireplace into position and secure using the  
nailing tabs and/or secure to the floor through the 1/4"ø  
holes located at either end of the base.  
FIGURE21  
2
I
I
3
2. Route a 3/8" N.P.T. black iron gas line, 1/2" type-L cop-  
4. Install rigid black pipe, 1/2" type-L copper tubing or, if  
local codes permit, a 3/8" flex connector and shutoff valve  
to the gas line and the fireplace gas valve. Seal and tighten  
securely. An adapter fitting is required between the gas  
valve and the copper tubing or flex connector. DO NOT KINK  
FLEXIBLE CONNECTOR. FIGURE 6.  
per tubing or equivalent to the fireplace.  
3. For ease of accessibility, an optional remote wall switch  
or millivolt thermostat may be installed in a convenient lo-  
cation. Route 2-strand (solid core) millivolt wire through  
the electrical hole located at the bottom left side of the unit.  
The recommended maximum lead length depends on wire  
size:  
5. Check for gas leaks by brushing on a soap and water  
solution. Do not use open flame.  
WIRE SIZE  
MAX. LENGTH  
14gauge  
16gauge  
18gauge  
100 feet  
60 feet  
40 feet  
FIGURE22  
Attach the one lead to terminal 3 (located on the gas valve)  
and the other lead to the vent safety switch wire ( located  
loose in the valve compartment). See FIGURE 3.  
6. Mark the appropriate boxes on the rating plate label to  
indicate the model type.  
Purge all gas lines with the glass door of the fire-  
place open. Assure that a continuous gas flow is  
at the burner before closing the door.  
Do not connect either the wall switch, thermostat  
or gas valve to electricity (110 volts).  
FIGURE23  
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14  
FINISHING  
MANTLE INSTALLATION  
HEAT SHIELD STAND-OFF  
REMOVAL  
Combustible mantle clearance can vary according to the  
mantle depth. Use the graph to help evaluate the clearance  
needed. The three-sided top extension piece may be re-  
moved if non-combustible framing is faced with a non-com-  
bustible material.  
FIGURE26  
HEA  
T
SHIELD  
FIGURE24  
Dashed lines are suitable mantle sizes and clearances  
when a non-combustible facing is used.  
ST  
AND-OFFS  
END HEAT SHIELD SHOWN  
FIGURE25  
When using a non-combustible finishing material, the stand-  
offs may be removed, by removing the set screw in the centre  
and sliding the stand-offs out of the mounting clips.  
* SEE FIGURE 9.  
W415-0320/D/01.06.07  
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15  
LOG PLACEMENT  
E
PHAZERTM logs, glowing and charcoal embers, exclusive  
to Napoleon fireplaces, provide a unique and realistic glow-  
ing effect that is different in every installation. Take the time  
to carefully position the embers for a maximum glowing  
effect. Figures 27 A - H.  
#3  
#1  
A
LOCATING PINS  
PILOT  
LOCATING PINS  
5. When pieces #3a and #3b are attached to create log  
#3, the upper end of log #3 should rest in the groove, on  
top of log # 2.  
F
1. Looking at the unit from the valve side, place log #1  
diagonally across the textured burner cover onto the pins.  
The texture is designed to cradle the underside of the log.  
#4  
#2  
B
6. As with log # 1, log #4 is also cradled by the texture of the  
burner cover and the pin in the base. Position log #4 so that  
the lower end fits onto the pin. The upper end rests against  
the moulded locater on the top of log # 1.  
7. Like log #3, log #5  
also comes in two  
pieces. The base  
(#5a) slopes out-  
wards between logs  
#2 and #4.  
G
#5  
b
2. Depending on the type of installation, the view of the log  
positioning will reverse. Here the lower end of log #2 rests  
near the back left corner of the firebox on the locating pin.  
The upper end sits on top of log #1, inside the groove on  
log #2.  
As with pieces #3a &  
b, piece #5b fits over  
piece #5a. Place the  
end of piece #5b onto  
the pin.  
a
C
#3a  
#2  
H
#5  
#4  
#1  
#3  
3. Log # 3 is made up of  
two pieces, a and b. Piece  
#3a is the base of log #3.  
The base sits diagonally in  
the designated area lo-  
cated between logs #1 and  
fits tight up against #2.  
#3  
D
b
8. The upper end of log #5 rests in the groove, on top of  
log #4 and creates the final appearance of log set.  
a
4. The slot in the under-  
side of piece #3b fits over  
#3a. Place the end of  
piece #3b onto the pin.  
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16  
GLOWING EMBERS  
L36 LOUVRE INSTALLATION  
For proper ignition, it is very important to that glowing  
embers are in place. Tear the embers into small pieces  
and place on the ported area of the burner. Care should be  
taken to shred the embers into thin, small irregular pieces  
as only the exposed edges of the fibre hairs will glow. The  
ember material will only glow when exposed to direct flame;  
however, care should be taken to not block the burner  
ports. Blocked burner ports can cause an incorrect flame  
pattern, carbon deposits and delayed ignition. PHAZERTM  
logs glow when exposed to direct flame.  
FIGURE36a-c  
A
B
CHARCOAL EMBERS  
Randomly place the embers around the bottom brick pan-  
els in a realistic manner but not in contact with the flames.  
Keep ember dust away from burner ports to avoid plugging  
them.  
C
Fine dust found in bottom of bag not to be used. PHAZERTM  
logs, and embers glow when exposed to direct flame. Use  
only certified PHAZERTM logs, glowing embers and char-  
coal embers available from your Napoleon / Wolf Steel Ltd.  
dealer.  
FIGURE28  
A
CLIPS  
HOOD  
GLOWING EMBERS  
Attach the hood by pressing the  
top flange into the clips along  
the top of the louvre opening.  
Secure using a screw through  
the centre slot.  
FLANGE  
CENTRE  
SLOT  
UPPER LOUVRES  
Insert the louvre tabs into the  
slots located at the top left and  
right corners of the unit.  
Ensure that glowing embers sufficiently cover the carry over  
ports, highlighted below, to achieve maximum glow.  
SLOT  
TAB  
CARRY OVER PORTS  
B
C
LOWER LOUVRES  
HINGE  
CLIP  
SLOT  
Insert the hinge clips into the  
slots located at the bottom left  
and right corners of the unit.  
FIGURE29  
To remove the louvres, pull the  
back tabs of the clips forward,  
while pushing the louvre assem-  
bly back. Lift the clip.  
LOGO PLACEMENT  
Remove  
the  
backing of the  
logo supplied and  
place on the glass  
viewing door, as  
indicated.  
½"  
LOGO  
½"  
FIGURE30  
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17  
END DOOR INSTALLATION  
Ensure that the  
door is properly  
clipped onto the FIGURE37  
steel lip to pre-  
vent overheat-  
ing, glass break-  
age and / or dis-  
colouration of  
the upper trim.  
STEEL LIP  
DOOR  
FIGURE38  
To install the door(s),  
hook it over the steel lip  
located above the door  
opening.  
Secure with screws  
along the bottom of the  
door. Tighten screws  
snugly. Do not over-  
tighten.  
FIGURE39  
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18  
OPTIONAL BLOWER INSTALLATION  
THIS BLOWER IS NOT SUITABLE FOR THE 4 SIDED ISLAND INSTALLATION.  
THERMODISC WIRES TO BLOWER  
THERMODISC BRACKET  
in accordance with local codes. In the absence of local  
codes, use the current CSA C22.1 CANADIAN ELECTRICAL CODE  
in Canada or the ANSI/NFPA 70 NATIONAL ELECTRICAL CODE in the  
United States.  
Remove  
the  
blower from its  
mounting bracket  
and attach to the  
bracket supplied  
with the fireplace.  
This bracket is  
found secured on  
the mounting stud  
located at the bot-  
tom of the vent  
side wall.  
FIGURE40  
FIGURE44  
Remove the thermodisc bracket from the top of the firebox.  
Remove the thermodisc from the bracket supplied in the  
blower kit and install the thermodisc into the fireplace  
bracket. Then replace the bracket in the location it was  
removed.  
Connect the two ends of the unattached wires by the bracket  
to the thermodisc.  
Connect the opposite ends of the wires to the red and  
black leads of the blower harness.  
FIGURE41  
The wire harness provided in this kit is a universal har-  
ness. When installed, ensure that any excess wire is  
contained, preventing it from making contact with mov-  
ing or hot objects.  
Drywall dust will penetrate into the blower bearings,  
causing irreparable damage. Care must be taken to  
prevent drywall dust from coming into contact with the  
blower or its compartment. Any damage resulting from  
this condition is not covered by the warranty policy.  
FIGURE42  
The blower bracket contains two holes that allow the blower  
to be positioned away from the intended gas supply hole.  
Because the blower is thermally activated, when turned  
on, it will automatically start approximately 10 minutes  
after lighting the fireplace and will run for approximately  
30 - 45 minutes after the fireplace has been turned off.  
Use of the fan increases the output of heat.  
Position the vibration reducing pad, centred, onto the  
threaded stud, piercing a hole into the pad. The blower  
must be able to be positioned entirely onto the pad.  
Tilt the blower onto its side and slide it past the controls.  
Position the blower under the clip and onto the stud. Se-  
cure with a wing nut.  
FIGURE43  
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19  
OPERATION / MAINTENANCE  
FOR YOUR SAFETY READ BEFORE LIGHTING:  
WHAT TO DO IF YOU SMELL GAS:  
not use any phone in your building.  
• Immediately call your gas supplier from  
a neighbour's phone. Follow the gas  
supplier's instructions.  
• If you cannot reach your gas supplier, call  
the fire department.  
Purge the gas line with a glass door open. Assure that  
a continuous gas flow is at the burner before re-install-  
ing the door.  
A. This fireplace is equipped with a pilot which must be lit by  
hand while following these instructions exactly.  
B. Before operating smell all around the fireplace area for  
gas and next to the floor because some gas is heavier  
than air and will settle on the floor.  
C. Use only your hand to turn the gas control knob. Never use  
tools. If the knob will not turn by hand, do not try to repair it.  
Call a qualified service technician. Force or attempted re-  
pair may result in a fire or explosion.  
D. Do not use this fireplace if any part has been under water.  
Immediately call a qualified service technician to inspect  
the fireplace and replace any part of the control system and  
any gas control which has been under water.  
• Turn off all gas to the fireplace.  
GAS KNOB  
WARNING: The gas valve has an interlock  
device which will not allow the pilot burner to be lit until the  
thermocouple has cooled. Allow approximately 60 seconds  
for the thermocouple to cool.  
When lighting and re-lighting, the gas knob cannot be  
turned from pilot to off unless the knob is depressed  
slightly.  
• Open windows.  
• Do not try to light any appliance.  
• Do not touch any electric switch; do  
LIGHTING INSTRUCTIONS  
7. With pilot lit, depress and turn gas knob counter-clock-  
wise to on.  
8. If equipped with remote on-off switch/thermostat, main  
burner may not come on when you turn valve to on.  
Remote switch must be in the on position to ignite  
burner.  
1. Stop! Read the above safety information on this label.  
2. Turn off all electric power to the fireplace.  
3. Turn the gas knob clockwise to off.  
4. Wait five (5) minutes to clear out any gas. If you smell  
gas including near the floor. Stop! Follow "B" in the above  
safety information on this label. If you don't smell gas go  
the next step.  
9. Turn on all electric power to the fireplace.  
5. Turn gas knob counter-clockwise to pilot.  
6. Depress slightly and hold gas knob while lighting the  
pilot with the push button ignitor. Keep knob depressed  
for one minute, then release. If pilot does not continue to  
burn, repeat steps 3 through 5.  
TO TURN OFF GAS  
1. Turn off all electric power to the fireplace if service is to be 3. For a temporary shut-down procedure: set thermostat to  
performed.  
lowest setting or remote switch to off. Press and turn the  
gas knob clockwise to pilot.  
2. For a complete shut-down procedure: push in gas control  
knob slightly and turn clockwise to off. Do not force.  
Turn off the gas and electrical power before servicing the  
fireplace.  
MAINTENANCE  
CAUTION: Label all wires prior to disconnection when servic-  
ing controls. Wiring errors can cause improper and danger-  
ous operation. Verify proper operation after servicing. This fire-  
place and its venting system should be inspected before use  
and at least annually by a qualified service person. The fire-  
place area must be kept clear and free of combustible materi-  
als, gasoline or other flammable vapours and liquids. The flow  
of combustion and ventilation air must not be obstructed.  
1. In order to properly clean the burner and pilot assembly,  
remove the logs to expose both assemblies.  
2. Keep the control compartment, logs, burner, air shutter open-  
ing and the area surrounding the logs clean by vacuuming or  
brushing, at least once a year.  
3. Check to see that all burner ports are burning. Clean out any  
of the ports which may not be burning or are not burning prop-  
erly.  
4. Check to see that the pilot flame is large enough to engulf  
the thermocouple and thermopile and reaches toward the  
burner with the third jet.  
5. Replace the cleaned logs.  
6. Check to see that the main and runner burners ignite com-  
pletely on all openings when the gas knob for the burners is  
turned on. A 5 to 10 second total light-up period is satisfactory. If  
ignition takes longer, consult your Napoleon dealer / distributor.  
7. Check that the gasketing on the sides, top and bottom  
of the door is not broken or missing. Replace if necessary.  
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20  
ADJUSTMENTS  
AIR SHUTTERADJUSTMENT MUST ONLY BE DONE BYA  
PILOT BURNER ADJUSTMENT  
QUALIFIED GAS INSTALLER!  
Adjust the pilot screw to provide properly sized flame. Turn  
in a clockwise direction to reduce the gas flow.  
FIGURE47  
FIGURE45  
VENTURI  
FIGURE46  
VENTURI ADJUSTMENT  
FIGURE48  
MODEL BGNV40  
1/4"  
NG  
LP  
7/16"  
Closing the air shutter will cause a more yellow flame, but  
can lead to carboning. Opening the air shutter will cause a  
more blue flame, but can cause flame lifting from the burner  
ports. The flame may not appear yellow immediately; al-  
low 15 to 30 minutes for the final flame colour to be estab-  
lished.  
W415-0320/D/01.06.07  
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21  
REPLACEMENTS  
Contact your dealer for questions concerning prices and  
availability of replacement parts. Normally all parts can be  
ordered through your Napoleon dealer or distributor.  
When ordering replacement parts always give the follow-  
ing information:  
1. MODEL & SERIAL NUMBER OF FIREPLACE  
2. INSTALLATION DATE OF FIREPLACE  
3. PART NUMBER  
4. DESCRIPTION OF PART  
5. FINISH  
* IDENTIFIES ITEMS WHICH ARE NOT ILLUSTRATED. FOR  
FURTHER INFORMATION, CONTACT YOUR NAPOLEON  
DEALER.  
6. TOP OR REAR VENT  
COMPONENTS COMMON TO ALL UNITS  
BURNER COMPONENTS  
32  
33  
W010-0871  
W010-0801  
REPLACEMENT BURNER  
#
1*  
2*  
3
4
5
6*  
7
8
PART No.  
W361-0016  
W550-0001  
W010-0516  
W562-0009  
W010-0454  
W385-0245  
GL-634  
DESCRIPTION  
GLOWING EMBERS  
CHARCOAL EMBERS  
BLACK SIDE DOOR c/w GLASS  
DOOR GASKET (100 INCHES)  
GLASS W/ GASKET  
NAPOLEON LOGO  
BGNV40 LOGSET  
NATURAL GAS PILOT ASSEMBLY  
33  
W010-0800  
PROPANE GAS PILOTASSEMBLY  
34  
34  
W455-0069  
W455-0067  
NATURAL GAS PILOT INJECTOR  
PROPANE GAS PILOT INJECTOR  
35*  
36  
37  
38  
39  
40  
W660-0005  
W680-0004  
W680-0005  
W240-0006  
W357-0001  
N455-0003  
BURNER ON/OFF SWITCH  
THERMOPILE  
THERMOCOUPLE  
ELECTRODE W/ WIRE  
PIEZO IGNITER  
MAIN BURNER ORIFICE - PROPANE  
W135-0153  
W135-0154  
W135-0155  
W135-0156  
W135-0157  
W135-0158  
W135-0159  
W475-0511  
W475-0512  
W475-0515  
W475-0513  
W080-0519  
W565-0041  
LOG#1  
LOG#2  
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
LOG#3 - PIECE  
LOG#3 - PIECE  
LOG#4  
LOG#5 - PIECE  
LOG#5 - PIECE  
END FIBRE BRICK PANEL - FOR BURNER  
END FIBRE BRICK PANEL - FOR BURNER  
SIDE FIBRE BRICK PANEL - FOR BURNER  
SIDE FIBRE BRICK PANEL - FOR BURNER  
BOTTOM LOUVRE BRACKET  
A
B
A
B
SIDE HINGE SCREEN  
COMPONENTSUNIQUETOOPENENDUNIT  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
W475-0516  
W500-0193  
W200-0114  
N010-0327  
W300-0057  
W475-0517  
W010-0873  
W500-0192  
W565-0054  
W585-0126  
N010-0323  
END FIBRE BRICK PANEL - FOR WALL  
BRICK PANEL RETAINER  
SIDE DOOR COVER  
SIDE DOOR HEAT SHIELD  
END DOOR TEMPERED GLASS ONLY  
SIDE BRICK PANEL - FOR WALL  
BLACK END DOOR c/w GLASS  
END BRICK PANEL RETAINER  
END HINGE SCREEN  
END DOOR HEAT SHIELD  
END DOOR COVER  
COMPONENTSUNIQUETOSEE-THRUUNIT  
21  
28  
30  
31  
W475-0516  
W500-0192  
W585-0126  
N010-0323  
END FIBRE BRICK PANEL - FOR WALL  
END BRICK PANEL RETAINER  
END DOOR HEAT SHIELD  
END DOOR COVER  
COMPONENTSUNIQUETOPENINSULAUNIT  
21  
27  
28  
29  
30  
31  
W475-0516  
W010-0873  
W500-0192  
W565-0054  
W585-0126  
N010-0323  
END FIBRE BRICK PANEL - FOR WALL  
BLACK END DOOR c/w GLASS  
END BRICK PANEL RETAINER  
END HINGE SCREEN  
END DOOR HEAT SHIELD  
END DOOR COVER  
COMPONENTSUNIQUETOISLANDUNIT  
27  
29  
W010-0873  
BLACK END DOOR c/w GLASS  
W565-0054  
END HINGE SCREEN  
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22  
* WARNING: This is a fast acting thermocouple. It is an integral safety component.  
Replace only with a fast acting thermocouple supplied by Wolf Steel Ltd.  
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23  
ACCESSORIES  
11 SOIG-1  
11 SOIKG-1  
11 SOIBC-1  
11 SOIBG-1  
12 ESOIG-1  
SEASHELL ORNAMENTAL INSET-GOLD PLATED  
# PART No. DESCRIPTION  
1* W690-0001 MILLIVOLTTHERMOSTAT  
2* GZ-550-1KT BLOWER KIT  
SEASHELL ORNAMENTAL INSET-BLACK GOLD PLATED  
SEASHEL ORNAMENTAL INSET-BRUSHED COPPER PLATED  
SEASHELL ORNAMENTAL INSET-BRUSHED GOLD PLATED  
END SEASHELL ORNAMENTAL INSET-GOLD PLATED  
3
4
5
5
5
5
6
6
6
6
7
7
7
7
8
8
8
8
9
9
9
9
L36K  
ELB40K  
HOIG-1  
LOUVRE KIT-UPPER & LOWER-BLACK  
END LOUVRE KIT-BLACK  
12 ESOIKG-1 END SEASHELL ORNAMENTAL INSET-BLACK GOLD PLATED  
12 ESOIBC-1 END SEASHELL ORNAMENTAL INSET-BRUSHED COPPER PLATED  
12 ESOIBG-1 END SEASHELL ORNAMENTAL INSET-BRUSHED GOLD PLATED  
13 EOIG-1  
13 EOIKG-1  
13 EOIBC-1  
13 EOIBG-1  
14 EEOIG-1  
14 EEOIKG-1 END ECLIPSE ORNAMENTAL INSET-BLACK GOLD PLATED  
14 EEOIBC-1 END ECLIPSE ORNAMENTAL INSET-BRUSHED COPPER PLATED  
14 EEOIBG-1 END ECLIPSE ORNAMENTAL INSET-BRUSHED GOLD PLATED  
15* GD825N  
15* GD825P  
HERITAGE ORNAMENTAL INSET-GOLD PLATED  
HOIKG-1  
HOIBC-1  
HOIBG -1  
EHOIG-1  
EHOIKG-1  
EHOIBC-1  
EHOIBG-1  
DOIG-1  
DOIKG-1  
DOIBC-1  
DOIBG-1  
EDOIG-1  
EDOIKG-1  
EDOIBC-1  
EDOIBG-1  
GOIG-1  
HERITAGE ORNAMENTAL INSET-BLACK GOLD PLATED  
HERITAGE ORNAMENTAL INSET-BRUSHED COPPER PLATED  
HERITAGE ORNAMENTAL INSET-BRUSHED GOLD PLATED  
END HERITAGE ORNAMENTAL INSET-GOLD PLATED  
END HERITAGE ORNAMENTAL INSET-BLACK GOLD PLATED  
END HERITAGE ORNAMENTAL INSET-BRUSHED COPPER PLATED  
END HERITAGE ORNAMENTAL INSET-BRUSHED GOLD PLATED  
DIAMOND ORNAMENTAL INSET-GOLD PLATED  
DIAMOND ORNAMENTAL INSET-BLACK GOLD PLATED  
DIAMOND ORNAMENTAL INSET-BRUSHED COPPER PLATED  
DIAMOND ORNAMENTAL INSET-BRUSHED GOLD PLATED  
END DIAMOND ORNAMENTAL INSET-GOLD PLATED  
END DIAMOND ORNAMENTAL INSET-BLACK GOLD PLATED  
END DIAMOND ORNAMENTAL INSET-BRUSHED COPPER PLATED  
END DIAMOND ORNAMENTAL INSET-BRUSHED GOLD PLATED  
GOTHIC ORNAMENTAL INSET- GOLD PLATED  
ECLIPSE ORNAMENTAL INSET-GOLD PLATED  
ECLIPSE ORNAMENTAL INSET-BLACK GOLD PLATED  
ECLIPSE ORNAMENTAL INSET-BRUSHED COPPER PLATED  
ECLIPSE ORNAMENTAL INSET-BRUSHED GOLD PLATED  
END ECLIPSE ORNAMENTAL INSET-GOLD PLATED  
VALVE REGULATOR FOR W660-0013-NATURAL GAS  
VALVE REGULATOR FOR W660-0013-PROPANE  
16* W175-0205 CONVERSION KIT-NG-LP  
17* FC-12 GAS FLEX CONNECTOR & SHUT OFF  
- 12" STAINLESS STEEL  
GOIKG-1  
GOIBC-1  
GOIBG-1  
GOTHIC ORNAMENTAL INSET-BLACK GOLD PLATED  
GOTHIC ORNAMENTAL INSET-BRUSHED COPPER PLATED  
GOTHIC ORNAMENTAL INSET-BRUSHED GOLD PLATED  
END GOTHIC ORNAMENTAL INSET-GOLD PLATED  
10 EGOIG-1  
10 EGOIKG-1 END GOTHIC ORNAMENTAL INSET-BLACK GOLD PLATED  
10 EGOIBC-1 END GOTHIC ORNAMENTAL INSET-BRUSHED COPPER PLATED  
10 EGOIBG-1 END GOTHIC ORNAMENTAL INSET-BRUSHED GOLD PLATED  
W415-0320 / D / 01.06.07  
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24  
TROUBLE SHOOTING GUIDE  
BEFORE ATTEMPTING TO TROUBLESHOOT, PURGE YOUR UNIT AND INITIALLY LIGHT THE PILOT AND THE MAIN BURNER WITH THE GLASS DOOR OPEN.  
SYMPTOM  
PROBLEM  
TEST SOLUTION  
Main burner goes Pilot flame is not large - turn up pilot flame.  
out; pilot stays on. enough or not engulfing the  
thermopile  
- replace pilot assembly.  
Thermopile shorting  
- clean thermopile connection to the valve. Reconnect.  
- replace thermopile / valve.  
Remote wall switch wire is - shorten wire to correct length or wire gauge.  
too long; too much resist-  
ance in the system.  
Faulty thermostat or switch. - replace.  
Vent safety switch has - Vent has become blocked or disconnected. Correct. See Figure 2.  
opened. (Tripped)  
- Unit has overheated. See Figure 2  
Hi Limit switch has opened.  
(Tripped)  
Main burner goes  
out; pilot goes out.  
Refer to "MAIN BURNER GOES OUT; PILOT STAYS ON"  
Faulty thermocouple.  
- replace.  
Pilot goes out when  
the gas knob is re-  
leased.  
System is not correctly  
purged.  
- purge the gas line with the glass door open.  
Out of propane gas.  
- fill the tank.  
The gas valve has  
an interlock device  
which will not allow  
the pilot burner to  
be lit until the ther-  
Pilot flame is not large - turn up the pilot flame.  
enough  
Pilot flame is not engulfing - gently twist the pilot head to improve the flame pattern around the  
the thermocouple.  
thermocouple.  
mocouple  
has  
Thermocouple shorting / - loosen and tighten thermocouple.  
cooled. Allow ap-  
proximately 60  
seconds for the  
thermocouple to  
cool.  
faulty.  
- clean thermocouple and valve connection.  
- replace thermocouple.  
- replace.  
Faulty valve.  
- connect a jumper wire across the wall switch terminals; if main  
burner lights, replace switch / thermostat.  
Themostat or switch is de-  
fective.  
main  
Pilot burning; no  
gas  
to  
burner; gas knob  
is on 'HI'; wall  
switch / thermostat  
is on.  
- disconnect switch wires & connect a jumper wire across terminals  
1 & 3; if the main burner lights, check the wires for defects and / or  
replace wires.  
Wall switch wiring is defec-  
tive.  
Main burner orifice is plugged. - remove stoppage in orifice.  
- replace.  
Faulty valve.  
- Vent has become blocked or disconnected. Correct. See Figure 2.  
Vent safety switch has opened.  
(Tripped)  
- Unit has overheated. See Figure 2  
HiLimitswitchhasopened. (Tripped)  
Pilot will not light.  
No spark at pilot burner  
- check if pilot can be lit by a match  
- check that the wire is connected to the push button ignitor.  
- check if the push button ignitor needs tightening.  
- replace the wire if the wire insulation is broken or frayed.  
- replace the electrode if the ceramic insulator is cracked or broken.  
- replace the push button ignitor.  
Out of propane gas  
- fill the tank.  
Spark gap is incorrect  
- spark gap should be 0.150" to 0.175" (5/32" to 11/64" approx.) from  
the electrode tip and the pilot burner. To ensure proper electrode  
location, tighten securing nut (finger tight plus 1/4 turn).  
- check that the manual valve is turned on.  
- check the pilot orifice for blockage.  
No gas at the pilot burner  
- replace the valve.  
- call the gas distributor.  
W415-0320/D/01.06.07  
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25  
SYMPTOM  
PROBLEM  
TEST SOLUTION  
Pilot goes out Gas piping is undersized.  
while standing;  
Main burner is in  
- turn on all gas appliances and see if pilot flame flutters, dimin-  
ishes or extinguishes, especially when main burner ignites. Monitor  
appliance supply working pressure.  
'OFF' position.  
- check if supply piping size is to code. Correct all undersized piping.  
Flames are con- Unit is over-fired or under- - check pressure readings:  
sistently too large fired.  
or too small.  
Carboning occurs.  
Inlet pressure can be checked by turning screw (A) counter-clock-  
wise 2 or 3 turns and then placing pressure gauge tubing over the  
test point. Gauge should read 7" (minimum 4.5") water column for  
natural gas or 13" (11" minimum) water column for propane. Check  
that main burner is operating on "HI".  
Outlet pressure can be checked the same as above using screw  
(B). Gauge should read 3.5" water column for natural gas or 10"  
water column for propane. Check that main burner is operating on  
"HI".  
AFTER TAKING PRESSURE READINGS, BE SURE TO TURN  
SCREWS CLOCKWISE FIRMLYTO RESEAL. DO NOT OVERTORQUE.  
Leak test with a soap and water solution.  
Carbon is being Air shutter has become  
- ensure air shutter opening is free of lint or other obstructions.  
deposited  
on blocked  
glass, logs or com-  
bustion chamber  
surfaces.  
Flame is impinging on the  
logs or combustion cham-  
ber.  
- check that the logs are correctly positioned.  
- open air shutter to increase the primary air.  
- check the input rate: check the manifold pressure and orifice size  
as specified by the rating plate values.  
- check to ensure proper venting action  
White / grey film Sulphur from fuel is being - clean the glass with a recommended gas fireplace glass cleaner.  
forms. deposited on glass, logs or DO NOT CLEAN GLASS WHEN HOT.  
combustion chamber sur-  
faces.  
If deposits are not cleaned off regularly, the glass may become  
permanently marked.  
Exhaust fumes Fireplace is spilling.  
smelled in room,  
headaches.  
- check for chimney blockage  
- check that chimney is installed to building code.  
- room is in negative pressure; increase fresh air supply.  
Main burner flame Not enough combustion air - room is in negative pressure; increase fresh air supply  
is a blue, lazy,  
transparent flame.  
- reverse.  
Remote wall Wall switch is mounted up-  
switch is in "OFF" side down  
position;  
main  
Remote wall switch is - replace.  
grounding.  
burner comes on  
when gas knob is  
turned to "ON" po-  
sition.  
Remote wall switch wire is - check for ground (short); repair ground or replace wire.  
grounding.  
- replace.  
Faulty valve.  
W415-0320 / D / 01.06.07  
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26  
W415-0320/D/01.06.07  
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NOTES  
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28  
NOTES  
W415-0320/D/01.06.07  
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