Napco Security Technologies Home Security System GEM P400 User Manual

Using Your GEM-P400 Security System  
GEMINI  
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Introduction  
Table of Contents  
System Information  
Keypad Controls and Indicators ...................................  
5
Arming your System (When Leaving) ........................... 6  
Central Station Phone Number: ____________________  
Central Station Account Number: ____________________  
For Service Call: ____________________  
Entry Delay: ____________________  
Protecting Yourself While Home ..................................  
Emergency Keys ..........................................................  
Disarming the System ..................................................  
Silencing an Alarm.......................................................  
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8
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Special Functions ........................................................ 10  
System Troubles .......................................................... 11  
Programming User Codes ............................................ 13  
Glossary ....................................................................... 14  
Exit Delay: ____________________  
Alarm Time-out: ____________________  
3 Central Station Communication Test  
Important - Test Your System Weekly !  
(This test should only be performed on weekends or at a  
time designated by your alarm company)  
1 Bell / Battery Test  
1 .Notify Central Station of the impending test.  
2. Secure all zones to light Status Light on your keypad.  
Test your bell or siren by pressing  
followed by  
.
This will cause the bell or siren to sound for 2 seconds  
andalso initiate a test of the battery .  
3. Enter your User Code followed byto Arm the system.  
4. Violate your alarm by opening a window / door etc.  
5. The siren or bell should sound and the system will send  
the alarm signals to the Central Station  
2 Zone Test  
Walk throughout the premises opening each protected  
door or window, and activating each motion sensor.  
Check the keypad to see that each respective zone  
number displays in the window.  
6 .Enter your User Code followed by ꢁꢂto silence the alarm.  
7. Call Central Station to insure that the alarm signals were  
received properly.  
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Keypad Controls and Indicators  
Zone Lights (1 through 4) will light to indicate  
that the corresponding Zone is open, and will  
flash to indicate a zone in alarm.  
Trouble Light  
will light and the Keypad  
Press  
sounder will pulse to indicate that a system trou-  
ble is present. (See System troubles, Page 11)  
to bypass all  
interior pro-  
tective de-  
vices such  
as motion  
Status Light will light when all zones are secure  
and system is ready to be Armed.  
sensors, etc.  
GEMINI  
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Armed Light will light when system is Armed,  
and will flash when system is in Alarm  
Press  
after entering  
User Code  
when Arming  
or Disarming  
System.  
Press  
followed by the corresponding  
Function number to enable special functions and  
options. (See Special Functions, Page 10)  
To Bypass a zone, press  
and the zone  
Numerical  
Keys 1-9, 0.  
Used to en-  
ter User  
Codes, Zone  
numbers,  
etc.  
Press  
Emergency Keys Press simultaneously  
to signal an emergency condition.  
number to be bypassed, and then Arm system.  
to remove  
entry delay  
from the Exit/  
Entry door.  
Press:  
+
for Auxiliary Emergency or  
for Police Emergency.  
+
Press  
to reset Fire Zone, clear miss-  
(Programmable)  
entered codes, reset Alarm Memory, etc.  
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Arming Your System  
Arming Your System When Leaving  
1 Before arming your system, make sure the green Status light is ON. This indicates that all of your protective zones are  
secure. If any zones are open, the corresponding Zone number will be lit. Secure these zones before proceeding. If any  
zones cannot be secured, see Bypassing zones below.  
2 Enter your user code and press. The green Status light will go out, the red Armed light will light.  
If you make a mistake entering your code, press  
, re-enter the code and press.  
3 Leave the premises through the Exit/Entry door. If the keypad gives a steady tone you have taken too long. Enter your code  
again to disarm system and then re-enter code and leave.  
Easy Arm  
The optional Easy Arm feature allows the system to be armed by simply pressing.  
This will allow the easy arming of the system by someone who is not a regular system user.  
Bypassing Zones  
If an open zone cannot be immediately fixed it can be left unprotected, or bypassed ,while the rest of the system is Armed.  
To bypass a zone:  
1 Press  
followed by the number of the zone to be bypassed. The bypassed zone’s number will flash slowly.  
2 Enter your user code and press. The green Status light will go out and the red Armed light will light.  
3 Leave the premises through the Exit/Entry door.  
When the system is subsequently disarmed, all bypassed zones will be reset, ready to be armed again. If it is necessary to  
bypass any inoperative zone(s), it is important to have the zone(s) repaired as soon as possible.  
A bypassed zone does not provide any protection, compromising system security.  
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Arming Your System  
Protecting Yourself While at Home  
1 Before arming your system, make sure the green Status light is ON. This indicates that all of your protective zones are  
secure. If any zones are open, the corresponding zone number will be lit. Secure those zones before proceeding.  
2 Enter your User Code and press . The green Status light will go out, and the red Armed light will light.  
3 Before your exit delay expires, press  
to bypass any interior zones, deactivating devices such as motion sensors,  
and allowing free movement throughout the premises. The Zone light of any bypassed zones will flash slowly.  
Your system may have been programmed for Automatic Interior Bypass , in which case it will recognize that you have  
not left the premises and will automatically bypass any interior zones.  
Instant Mode  
Pressing  
will cancel the Entry delay , activating the “Instant” mode. This is typically done in the evening when all family  
members are home for the night. Instant Mode can be activated at any time after the system has been armed. The red Armed  
light will flash rapidly while in the Instant Mode.  
Easy Exit (optional)  
Your System may have been programmed to allow Easy Exit, which allows a user to exit the premises with the system armed.  
By pressing  
followed by  
, the protection is removed from the Exit/ Entry zone for 3 minutes.  
This will allow, for example, an early morning commuter to exit the house in the morning, without having to disarm and rearm the  
system, waking the family.  
Arming with a System Trouble Present (TROUBLE  
is lit)  
If the GEM-P400 has a system trouble present, TROUBLE  
will be lit and the keypad sounder pulsing. If you cannot  
immediately clear the trouble, the system can still be armed. Simply press  
Press  
the system. For more information, refer to page 11. Note: System troubles should be repaired as soon as possible.  
followed by  
to view the trouble.  
to view any other troubles, and exit the TROUBLE mode when done. Enter your User Code and pressꢁꢂto arm  
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Emergency Conditions  
Emergency Buttons  
ꢂꢂꢃꢂꢂꢄꢂꢂ  
The three sets of emergency buttons, if programmed, are always active whether the system is armed  
or disarmed. Discuss these Buttons with your installer. The emergency signal will only be activated  
when the two respective buttons are pressed at the same time.  
+
Auxiliary Emergency  
Enabled?  
Yes  
No  
Auxiliary Alarm:  
Simultaneously press  
auxiliary emergency, if so programmed.  
(The nature of this emergency alarm is to be determined by the installer)  
to alert the central station of an  
+
Police Emergency  
Enabled?  
Police Emergency: Simultaneously press  
to sound a police emergency alarm,  
and to alert the central station of a Police emergency, if so programmed.  
Yes  
No  
Ambush Alarm  
Ambush Alarm  
Enabled?  
In the event that you are forced by an intruder to disarm your system, the ambush alarm can be  
activated. Disarming the system with the Ambush Code will cause the system to disarm and  
simultaneously send a silent ambush alarm signal to Central Station. If your system has the Ambush  
feature enabled, the code assigned as the User 4 code will function as your Ambush Code.  
Yes  
No  
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Disarming Your System / Silencing an Alarm  
Disarming Your System when Returning  
1 Enter your premises through the Entry/Exit door. The keypad will sound a steady tone to remind you to disarm the system  
before your Entry Delay time expires.  
2 Enter your User Code and press. The red Armed light will go out, indicating that the system has been disarmed.  
Note: If you make a mistake entering your code, press  
and re-enter the code, followed by.  
Alarm Indication  
If the Red Armed light is flashing rapidly, an alarm occurred while you were away. Proceed with caution!  
For your own protection, leave immediately and call authorities from a neighbors phone .  
Silencing an Alarm  
In the event that the system goes into alarm due to a violated burglary zone, the siren and the keypad sounder will activate and  
the number of the zone in alarm will flash in the display. To silence the system, enter your User code followed by.  
The keypad sounder and siren will silence, but zone in alarm will continue to flash.  
Press  
to reset this alarm memory.  
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Special Functions  
By pressing A followed by the the appropriate key, (do not press simultaneously) these special functions and features  
can be enabled:  
Display System Trouble  
Easy Arm (when system is disarmed)  
Pressing  
followed by  
when TROUBLE  
The Easy Arm feature allows the system to be armed by  
pressing followed by . This will allow the easy  
is lit will cause the system to display any current system  
troubles. Pressing  
will exit the Display System  
arming of the system by someone who is not a regular  
system user.  
Trouble Mode.  
Easy Exit (when system is armed)  
Chime Mode On / Off  
This function (if programmed) allows an occupant to leave  
the premises without disarming the system. Pressing  
Pressing  
followed by will activate / deactivate  
the door chime. Activating this feature will cause any door to  
beep the keypad sounder when it is opened.  
followed by  
while the system is armed will  
start a 3 minute period, during which you can leave through  
the Exit/ Entry door.  
Program Mode  
Pressing  
followed by  
will enable the “Program  
Bell / Battery Test  
Mode”, which will allow you to program and erase user codes.  
(see Programming user codes, page 14)  
Pressing  
followed by  
will cause the bell, or  
siren to sound for 2 seconds. This will also initiate a test of  
your battery to make sure it is adequately charged. The  
P400 also performs an automatic battery test very 24 hours  
Keypad Sounder On / Off  
Pressing  
followed by  
will deactivate / activate  
the keypad sounder, depending on its present state. By  
deactivating the sounder on a keypad installed in a bedroom,  
for example, you will only turn off that keypad’s sounder.  
All other keypads on the system will still sound normally.  
Access Output  
If programmed, pressing  
followed by  
will  
activate the Access Output which may be configured to  
open a door strike, turn on lighting, or activate some other  
special feature your installer has provided.  
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System Troubles  
The GEM-P400 is constantly monitoring its own components, as well as all critical services, such as AC power and the telephone  
line, to insure that it is always ready to provide the protection for which it was designed. When a system trouble does occur, it will  
caution you by lighting the TROUBLE  
light and beeping the keypad buzzer.  
If you cannot immediately clear the system trouble, the system can still be used. Simply press  
trouble as described below, and then arm the system.  
followed by  
to view the  
To determine the nature of the trouble, press  
followed by  
, count the number of keypad beeps and observe the number  
of the illuminated zone. Refer to the following table to determine the cause of the trouble. If there is more than one trouble to view,  
pressing  
will scroll to the next trouble, and then exit the TROUBLE  
mode if there are no more troubles to view.  
Action  
Keypad Beeps or Zone light  
System Trouble  
Condition  
ON  
Flashes  
1 Beep  
1
AC Power Failure  
This trouble will occur if AC power is not present. Make sure system transformer is  
plugged into AC receptacle and check the circuit breaker, otherwise call installing  
company for service.  
1 Beep  
1 Beep  
2
3
Low Battery  
If there has been a recent power failure, the battery may be partially depleted and  
must be recharged by the control panel. If the trouble does not go away in 24 hours,  
call installing company for service.  
Communication  
Failure  
The system was not able to report to central station. If this is due to a temporary inter-  
ruption in the telephone service, the trouble can be cleared when the service is re-  
stored by pressing  
followed by  
again to view the trouble, and and then  
pressing to exit. Otherwise, call installing company for service.  
1 Beep  
4
1
Telephone Line Cut  
Bell/Siren Trouble  
The telephone line has failed. If telephone service has been temporarily interrupted,  
the trouble will clear it is when restored. Otherwise, call installing company for service.  
2 Beeps  
There is a problem with the Bell or Siren. Call installing company for service.  
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System Troubles  
Keypad Beeps or Zone light  
System Trouble  
Condition  
Action  
ON  
Flashes  
2 Beeps  
3
Wireless Receiver  
Trouble  
A problem has been detected with the wireless receiver.  
Call installing company for service.  
2 Beeps  
3 Beeps  
4
Wireless Receiver Jam A problem has been detected with a wireless receiver.  
Call installing company for service.  
1-4  
Wireless Transmitter The battery in a wireless transmitter is low and should be replaced. This transmitter is  
Low Battery  
on the zone corresponding to the number of the lit zone light. The replacement battery  
for the GEM-Trans2 door/window transmitter, GEM-PIR motion detector and GEM-GB  
glass break detector is the Duracell DL123A 3 volt lithium. (2 required for the GEM-PIR  
and GEM-GB.) The GEM-DT Dual Technology Sensor requires 4 C cell alkaline batter-  
ies.  
Warning: Replace batteries only with the same type as specified above. Use of another  
battery may present a risk of fire or explosion. Do not recharge or disassemble battery,  
or dispose of in fire.  
4 Beeps  
7 Beeps  
1-4  
1-4  
Wireless Transmitter A problem has been detected with a wireless transmitter.  
Supervisory Failure  
Call installing company for service  
Zone Trouble  
Call installing company for service.  
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Programming User Codes  
Your Installer has assigned a User 1 Code which can be used to not only Arm and Disarm the system, but also to enter the User  
Program Mode, where you can program other user codes. The following explains how you will use this code to program or erase  
additional user codes.  
Entering the User Program Mode  
Press  
followed by  
and enter the User 1 code folowed by. The Armed, Status and  
lights will flash, and the  
keypad will beep 4 times. You are now in the User Program mode. Zones 1 through 4 will light to indicate any User Codes  
presently programmed.  
Programming / Reprogramming User Codes  
1 Press the User number to be programmed. (For example, press  
to program the User 2 code.).  
The keypad will beep 2 times and the corresponding Zone will flash to indicate the user number you are about to program.  
2 Press in the 4 digits of the new User 2 code, the keypad will beep 4 times.  
3 If there are more user codes to be programmed, return to step 1 above, otherwise, go to Exiting the User Program Mode  
below.  
Erasing a User Code  
1 Press the User number to be erased. The keypad will beep 2 times and the corresponding Zone light will flash to indicate the  
user number you are about to erase.  
2 Press  
. The zone light will go out to indicate that the user code has been erased.  
3 If there are more user codes to be erased, return to step 1 above, otherwise, go to Exiting the User Program Mode below.  
Exiting the User Program Mode  
When you are done programming or erasing User codes, press  
to Exit the User Program Mode.  
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Glossary  
Ambush Code - In the event that you  
Central Station - Monitors alarm,  
Keypad Sounder - A local warning de-  
are forced by an intruder to disarm your emergency and trouble reports from the vice at the keypad to alert that Entry  
system, this special code can be used to alarm system and notifies proper authori- delay has started,  
disarm the system, and simultaneously ties.  
System Trouble - A problem has been  
Chime - a keypad beep which indicates detected in the system which may pre-  
that a door has been opened while the vent it from working properly.  
send a silent alarm to Central Station. If  
your system has the Ambush feature  
enabled, the code assigned as the User  
4 code will function as your Ambush  
Code.  
system is disarmed.  
TROUBLE  
will be lit to indicate a sys-  
tem trouble.  
Easy Exit - Allows an occupant to leave  
Arming / Disarming - Turning the  
system on or off by entering your user  
the premises without disarming the sys-  
User Code - A four digit code which is  
used to arm and disarm the system from  
the keypad.  
tem. Pressing  
and then  
code at the keypad, followed by.  
while the system is armed will permit exit  
by removing the protection on the Exit/  
Entry door for 3 minutes.  
User 1 Code - A four digit code which  
can be used to program, re-program  
and erase user codes, as well as arm  
and disarm the system from the keypad.  
Auto Interior Bypass - A feature which  
allows the system to recognize when you  
have not left the premises and automati-  
cally bypass any interior zones, deacti-  
vating devices such as motion sensors,  
allowing free movement throughout the  
premises.  
Exit/Entry Delay - The amount of time  
you are allowed to enter and leave the  
premises when the system is armed.  
Zone - An area which is protected by a  
security device. Your front door may be  
designated as Zone 1, while the living  
room motion detector may be Zone 2.  
Refer to the Zone Label on your keypad  
for the Zone Identification of your sys-  
tem.  
Exit/Entry Zone - A zone which will  
allow you to enter and leave the  
premises when the system is armed.  
Battery - A backup source of power to  
provide protection for a limited time in  
the event of a power failure.  
Instant Protection - Arming without En-  
try Delay while remaining on the  
Bypass - the manual or automatic re-  
moval of one or more protection zones  
premises. (Press  
while armed)  
from the system. Press  
and then  
the zone number to bypass a zone.  
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Notes  
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page 15  
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NAPCO LIMITED WARRANTY  
NAPCO SECURITY SYSTEMS, INC. (NAPCO) warrants its products to be free from manufacturing defects nor authorizes any other person purporting to act on its behalf to modify, to change, or to assume for it, any  
in materials and workmanship for thirty-six months following the date of manufacture. NAPCO will, within other warranty or liability concerning its products.  
said period, at its option, repair or replace any product failing to operate correctly without charge to the  
original purchaser or user.  
In no event shall NAPCO be liable for an amount in excess of NAPCO's original selling price of the product,  
for any loss or damage, whether direct, indirect, incidental, consequential, or otherwise arising out of any  
This warranty shall not apply to any equipment, or any part thereof, which has been repaired by others, failure of the product. Seller's warranty, as hereinabove set forth, shall not be enlarged, diminished or  
improperly installed, improperly used, abused, altered, damaged, subjected to acts of God, or on which any affected by and no obligation or liability shall arise or grow out of Seller's rendering of technical advice or  
serial numbers have been altered, defaced or removed. Seller will not be responsible for any dismantling or service in connection with Buyer's order of the goods furnished hereunder.  
reinstallation charges.  
NAPCO RECOMMENDS THAT THE ENTIRE SYSTEM BE COMPLETELY TESTED WEEKLY.  
THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION  
ON THE FACE HEREOF. THERE IS NO EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR Warning: Despite frequent testing, and due to, but not limited to, any or all of the following; criminal  
A WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. ADDITIONALLY, THIS WARRANTY IS IN  
LIEU OF ALL OTHER OBLIGATIONS OR LIABILITIES ON THE PART OF NAPCO.  
tampering, electrical or communications disruption, it is possible for the system to fail to perform as  
expected. NAPCO does not represent that the product/system may not be compromised or circumvented; or  
that the product or system will prevent any personal injury or property loss by burglary, robbery, fire or  
otherwise; nor that the product or system will in all cases provide adequate warning or protection. A properly  
installed and maintained alarm may only reduce risk of burglary, robbery, fire or otherwise but it is not  
insurance or a guarantee that these events will not occur. CONSEQUENTLY, SELLER SHALL HAVE NO  
LIABILITY FOR ANY PERSONAL INJURY, PROPERTY DAMAGE, OR OTHER LOSS BASED ON A CLAIM  
THE PRODUCT FAILED TO GIVE WARNING. Therefore, the installer should in turn advise the consumer to  
take any and all precautions for his or her safety including, but not limited to, fleeing the premises and calling  
police or fire department, in order to mitigate the possibilities of harm and/or damage.  
Any action for breach of warranty, including but not limited to any implied warranty of merchantability, must  
be brought within the six months following the end of the warranty period.  
IN NO CASE SHALL NAPCO BE LIABLE TO ANYONE FOR ANY CONSEQUENTIAL OR INCIDENTAL  
DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED, EVEN IF THE  
LOSS OR DAMAGE IS CAUSED BY THE SELLER'S OWN NEGLIGENCE OR FAULT.  
In case of defect, contact the security professional who installed and maintains your security system. In  
order to exercise the warranty, the product must be returned by the security professional, shipping costs  
prepaid and insured to NAPCO. After repair or replacement, NAPCO assumes the cost of returning products  
under warranty. NAPCO shall have no obligation under this warranty, or otherwise, if the product has been  
repaired by others, improperly installed, improperly used, abused, altered, damaged, subjected to accident,  
nuisance, flood, fire or acts of God, or on which any serial numbers have been altered, defaced or removed.  
NAPCO will not be responsible for any dismantling, reassembly or reinstallation charges.  
NAPCO is not an insurer of either the property or safety of the user's family or employees, and limits its  
liability for any loss or damage including incidental or consequential damages to NAPCO's original selling  
price of the product regardless of the cause of such loss or damage.  
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or  
limitation of incidental or consequential damages, or differentiate in their treatment of limitations of liability  
for ordinary or gross negligence, so the above limitations or exclusions may not apply to you. This Warranty  
gives you specific legal rights and you may also have other rights which vary from state to state.  
This warranty contains the entire warranty. It is the sole warranty and any prior agreements or representa-  
tions, whether oral or written, are either merged herein or are expressly cancelled. NAPCO neither assumes,  
equipment off and on, the user is encouraged to try to correct the interference by one or more of the  
following measures: reorient the receiving antenna; relocate the computer with respect to the receiver;  
move the computer away from the receiver; plug the computer into a different outlet so that computer and  
receiver are on different branch circuits.  
If necessary, the user should consult the dealer or an experienced radio/television technician for  
additional suggestions. The user may find the following booklet prepared by the Federal Communications  
Commission helpful: “How to Identify and Resolve Radio-TV Interference Problems”. This booklet is  
available from the U.S. Government Printing Office, Washington, DC 20402; Stock No. 004-000-00345-4.  
THE FOLLOWING STATEMENT IS REQUIRED BY THE FCC.  
This equipment generates and uses radio-frequency energy and, if not installed and used properly, that  
is, in strict accordance with the manufacturer's instructions, may cause interference to radio and television  
reception. It has been type tested and found to comply with the limits for a Class-B computing device in  
accordance with the specifications in Subpart J of Part 15 of FCC Rules, which are designed to provide  
reasonable protection against such interference in a residential installation.  
However, there is no guarantee that interference will not occur in a particular installation. If this equipment  
does cause interference to radio or television reception, which can be determined by turning the  
NAPCO Security Systems, 333 Bayview Avenue, Amityville, NY 11701  
OI230A 07/97  
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