NETGEAR Router DGN3500 100NAS User Manual

RangeMax Wireless-N DSL  
Gigabit Modem Router  
DGN3500 User Manual  
NETGEAR, Inc.  
350 East Plumeria Drive  
San Jose, CA 95134 USA  
202-10487-01  
November 2009  
v1.0  
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European Union Statement of Compliance  
Hereby, NETGEAR, Inc. declares that this modem router is in compliance with the essential requirements and other  
relevant provisions of Directive 1999/5/EC.  
Èesky  
[Czech]  
NETGEAR, Inc. tímto prohlašuje, že tento RangeMax Wireless-N DSL Gigabit Modem  
Router DGN3500 je ve shodì se základními požadavky a dalšími pøíslušnými  
ustanoveními smìrnice 1999/5/ES.  
Dansk  
[Danish]  
Undertegnede NETGEAR, Inc. erklærer herved, at følgende udstyr RangeMax Wireless-  
N DSL Gigabit Modem Router DGN3500 overholder de væsentlige krav og øvrige  
relevante krav i direktiv 1999/5/EF.  
Deutsch  
[German]  
Hiermit erklärt NETGEAR, Inc., dass sich das Gerät RangeMax Wireless-N DSL Gigabit  
Modem Router DGN3500 in Übereinstimmung mit den grundlegenden Anforderungen  
und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet.  
Eesti  
[Estonian]  
Käesolevaga kinnitab NETGEAR, Inc. seadme RangeMax Wireless-N DSL Gigabit  
Modem Router DGN3500 vastavust direktiivi 1999/5/EÜ põhinõuetele ja nimetatud  
direktiivist tulenevatele teistele asjakohastele sätetele.  
English  
Hereby, NETGEAR, Inc., declares that this RangeMax Wireless-N DSL Gigabit Modem  
Router DGN3500 is in compliance with the essential requirements and other relevant  
provisions of Directive 1999/5/EC.  
Español  
[Spanish]  
Por medio de la presente NETGEAR, Inc. declara que el RangeMax Wireless-N DSL  
Gigabit Modem Router DGN3500 cumple con los requisitos esenciales y cualesquiera  
otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.  
Ελληνική  
[Greek]  
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ NETGEAR, Inc. ΔΗΛΩΝΕΙ ΟΤΙ RangeMax Wireless-N DSL Gigabit  
Modem Router DGN3500 ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ  
ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.  
Français  
[French]  
Par la présente NETGEAR, Inc. déclare que l'appareil RangeMax Wireless-N DSL  
Gigabit Modem Router DGN3500 est conforme aux exigences essentielles et aux autres  
dispositions pertinentes de la directive 1999/5/CE.  
Italiano  
[Italian]  
Con la presente NETGEAR, Inc. dichiara che questo RangeMax Wireless-N DSL  
Gigabit Modem Router DGN3500 è conforme ai requisiti essenziali ed alle altre  
disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.  
Latviski  
[Latvian]  
Ar šo NETGEAR, Inc. deklarç, ka RangeMax Wireless-N DSL Gigabit Modem Router  
DGN3500 atbilst Direktîvas 1999/5/EK bûtiskajâm prasîbâm un citiem ar to saistîtajiem  
noteikumiem.  
Lietuviø  
[Lithuanian]  
Šiuo NETGEAR, Inc. deklaruoja, kad šis RangeMax Wireless-N DSL Gigabit Modem  
Router DGN3500 atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas.  
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Nederlands  
[Dutch]  
Hierbij verklaart NETGEAR, Inc. dat het toestel RangeMax Wireless-N DSL Gigabit  
Modem Router DGN3500 in overeenstemming is met de essentiële eisen en de andere  
relevante bepalingen van richtlijn 1999/5/EG.  
Malti  
[Maltese]  
Hawnhekk, NETGEAR, Inc., jiddikjara li dan RangeMax Wireless-N DSL Gigabit  
Modem Router DGN3500 jikkonforma mal-tiijiet essenzjali u ma provvedimenti orajn  
relevanti li hemm fid-Dirrettiva 1999/5/EC.  
Magyar  
[Hungarian]  
Alulírott, NETGEAR, Inc. nyilatkozom, hogy a RangeMax Wireless-N DSL Gigabit  
Modem Router DGN3500 megfelel a vonatkozó alapvetõ követelményeknek és az 1999/  
5/EC irányelv egyéb elõírásainak.  
Polski  
[Polish]  
Niniejszym NETGEAR, Inc. oœwiadcza, ¿e RangeMax Wireless-N DSL Gigabit  
Modem Router DGN3500 jest zgodny z zasadniczymi wymogami oraz pozosta³ymi  
stosownymi postanowieniami Dyrektywy 1999/5/EC.  
Português  
[Portuguese]  
NETGEAR, Inc. declara que este RangeMax Wireless-N DSL Gigabit Modem Router  
DGN3500 está conforme com os requisitos essenciais e outras disposições da Directiva  
1999/5/CE.  
Slovensko  
[Slovenian]  
NETGEAR, Inc. izjavlja, da je ta RangeMax Wireless-N DSL Gigabit Modem Router  
DGN3500 v skladu z bistvenimi zahtevami in ostalimi relevantnimi doloèili direktive 1999/  
5/ES.  
Slovensky  
[Slovak]  
NETGEAR, Inc. týmto vyhlasuje, že RangeMax Wireless-N DSL Gigabit Modem Router  
DGN3500 spåòa základné požiadavky a všetky príslušné ustanovenia Smernice 1999/5/  
ES.  
Suomi  
[Finnish]  
NETGEAR, Inc. vakuuttaa täten että RangeMax Wireless-N DSL Gigabit Modem  
Router DGN3500 tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sitä  
koskevien direktiivin muiden ehtojen mukainen.  
Svenska  
[Swedish]  
Härmed intygar NETGEAR, Inc. att denna [utrustningstyp] står I överensstämmelse med  
de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv  
1999/5/EG.  
A printed copy of the EU Declaration of Conformity certificate for this product is provided in the DGN3500 product  
package.  
Bestätigung des Herstellers/Importeurs  
Es wird hiermit bestätigt, daß das RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 gemäß der im BMPT-  
AmtsblVfg 243/1991 und Vfg 46/1992 aufgeführten Bestimmungen entstört ist. Das vorschriftsmäßige Betreiben  
einiger Geräte (z.B. Testsender) kann jedoch gewissen Beschränkungen unterliegen. Lesen Sie dazu bitte die  
Anmerkungen in der Betriebsanleitung.  
Das Bundesamt für Zulassungen in der Telekommunikation wurde davon unterrichtet, daß dieses Gerät auf den Markt  
gebracht wurde und es ist berechtigt, die Serie auf die Erfüllung der Vorschriften hin zu überprüfen.  
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Certificate of the Manufacturer/Importer  
It is hereby certified that the RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 has been suppressed  
in accordance with the conditions set out in the BMPT-AmtsblVfg 243/1991 and Vfg 46/1992. The operation of some  
equipment (for example, test transmitters) in accordance with the regulations may, however, be subject to certain  
restrictions. Please refer to the notes in the operating instructions.  
Federal Office for Telecommunications Approvals has been notified of the placing of this equipment on the market  
and has been granted the right to test the series for compliance with the regulations.  
Voluntary Control Council for Interference (VCCI) Statement  
This equipment is in the second category (information equipment to be used in a residential area or an adjacent area  
thereto) and conforms to the standards set by the Voluntary Control Council for Interference by Data Processing  
Equipment and Electronic Office Machines aimed at preventing radio interference in such residential areas.  
When used near a radio or TV receiver, it may become the cause of radio interference.  
Read instructions for correct handling.  
Customer Support  
Refer to the Support Information Card that shipped with your RangeMax Wireless-N DSL Gigabit Modem Router  
DGN3500.  
World Wide Web  
NETGEAR maintains a World Wide Web home page that you can access at the universal resource locator (URL)  
http://www.netgear.com. A direct connection to the Internet and a Web browser such as Internet Explorer  
are required.  
Product and Publication Details  
Model Number:  
DGN3500  
Publication Date:  
Product Family:  
November 2009  
Wireless Modem Router  
Product Name:  
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500  
Home or Business Product:  
Language:  
Home  
English  
Publication Part Number:  
202-10487-01  
Publication Version Number: 1.0  
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RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual  
Chapter 1  
Chapter 2  
and Security Settings  
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Chapter 3  
Chapter 4  
Chapter 5  
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Chapter 6  
Chapter 7  
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Appendix A  
Appendix B  
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About This Manual  
®
The NETGEAR RangeMax™ Wireless-N DSL Gigabit Modem Router DGN3500 User Manual  
describes how to install, configure and troubleshoot the RangeMax Wireless-N DSL Gigabit  
Modem Router DGN3500. The information in this manual is intended for readers with  
intermediate computer and Internet skills.  
Conventions, Formats, and Scope  
The conventions, formats, and scope of this manual are described in the following paragraphs:  
Typographical Conventions. This manual uses the following typographical conventions::  
Italic  
Emphasis, books, CDs, file and server names, extensions  
User input, IP addresses, GUI screen text  
Command prompt, CLI text, code  
URL links  
Bold  
Fixed  
italic  
Formats. This manual uses the following formats to highlight special messages:  
Note: This format is used to highlight information of importance or special interest.  
Tip: This format is used to highlight a procedure that will save time or resources.  
Warning: Ignoring this type of note may result in a malfunction or damage to the  
equipment.  
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Scope. This manual is written for the Wireless-N Modem Router according to these  
specifications:  
Product Version  
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500  
November 2009  
Manual Publication Date  
For more information about network, Internet, firewall, and VPN technologies, see the links to the  
NETGEAR website in Appendix B, “Related Documents.”  
Note: Product updates are available on the NETGEAR, Inc. website at  
How to Print This Manual  
To print this manual, your computer must have the free Adobe Acrobat reader installed in order to  
view and print PDF files. The Acrobat reader is available on the Adobe website at  
Tip: If your printer supports printing two pages on a single sheet of paper, you can  
save paper and printer ink by selecting this feature.  
Revision History  
Version  
Number  
Part Number  
Date  
Description  
202-10487-01 1.0  
November Original publication.  
2009  
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Chapter 1  
Connecting Your Router to the Internet  
This chapter describes how to configure your Wireless-N Modem Router Internet connection.  
When you install your modem router using the Resource CD as described in the Setup Manual,  
these settings are configured automatically for you. This chapter provides instructions on how to  
log in to the modem router for further configuration.  
Note: NETGEAR recommends that Windows OS users use the Smart Wizard™ on the  
Resource CD for initial configuration. Mac and Linux OS users should access the  
Setup Manual on the Resource CD.  
This chapter includes:  
Using the Setup Manual  
For first-time installation of your wireless modem router, refer to the Setup Manual. The Setup  
Manual explains how to launch the NETGEAR Smart Wizard on the Resource CD to step you  
through the procedure to connect your modem router and computers. The Smart Wizard will assist  
you in configuring your wireless settings and enabling wireless security for your network. After  
initial configuration using the Setup Manual, you can use the information in this Reference  
Manual to configure additional features of your wireless modem router.  
For installation instructions in a language other than English, see the language options on the  
Resource CD.  
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Logging In to Your Wireless Modem Router  
You can log in to the modem router to view or change its settings. Links to Knowledge  
Base and documentation are also available on the modem router main menu.  
Note: Your computer must be configured for DHCP. For help with configuring DHCP, see  
the documentation that came with your computer or see the link to the online  
document in “Preparing Your Network” in Appendix B.  
When you have logged in, if you do not click Logout, the modem router waits for 5 minutes after  
no activity before it automatically logs you out.  
To log in to the modem router:  
1. Type http://www./routerlogin.net, or http://www.routerlogin.com, or the modem router’s  
LAN IP address (default is 192.168.0.1) in the address field of your browser, and then press  
Enter. A login window displays:  
Figure 1-1  
2. Enter admingfor the modem router user name and your password (or the default, password).  
For information about how to change the password, see “Changing the Built-In Password” on  
page 3-2.  
Note: The modem router user name and password are not the same as any other user  
name or password you might use to log in to your Internet connection.  
If the modem router has never been configured, the Smart Wizard screen displays. After the  
modem router has been configured, the Firmware Upgrade assistant will appear.  
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Checking for Firmware Updates screen. After initial configuration, this screen displays  
unless you previously cleared the Check for Updated Firmware Upon Log-in check box.  
Figure 1-2  
Note: If the modem router is not configured (is in its factory default state) when you  
log in, the Setup Wizard displays. See “Using the Setup Wizard” on page 1-4.  
If the modem router discovers a newer version of the firmware, you are asked if you want to  
upgrade to the new firmware (see “Upgrading the Firmware” on page 4-1 for details). If no  
new firmware is available, the following message displays.  
Figure 1-3  
Router Status screen. The Router Status screen displays if the modem router has not been  
configured yet or has been reset to its factory default settings. See “Viewing Modem Router  
Status Information” on page 4-4.  
You can use the Setup Wizard to automatically detect your Internet connection as described in  
“Using the Setup Wizard” on page 1-4, or you can bypass the Setup Wizard and manually  
configure your Internet connection as described in “Viewing or Manually Configuring Your  
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Using the Setup Wizard  
You can manually configure your Internet connection using the Basic Settings screen, or you can  
allow the Setup Wizard to detect your Internet connection. The Setup Wizard searches your  
Internet connection for servers and protocols to determine your ISP configuration. This feature is  
not the same as the Smart Wizard on the Resource CD that is used for installation.  
To use the Setup Wizard:  
1. To go to the Setup Wizard screen, from the top of the main menu, select Setup Wizard.  
Figure 1-4  
2. Select Yes for the Auto-Detect Connection Type, and then click Next to proceed.  
3. Enter your ISP settings, as needed.  
4. At the end of the Setup Wizard, click Test to verify your Internet connection. If you have  
trouble connecting to the Internet, see Chapter 8, “Troubleshooting.”  
Viewing or Manually Configuring Your ISP Settings  
To view or configure the basic settings:  
1. Log in to the modem router as described in “Logging In to Your Wireless Modem Router” on  
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2. Select Basic Settings from the modem router menu to display the Basic Settings screen.  
ISP does not require login  
ISP does require login  
Figure 1-5  
3. Select Yes or No depending on whether your ISP requires a login. This selection changes the  
fields available on the Basic Settings screen.  
Yes. If your ISP requires a login, select the encapsulation method. Enter the login name. If  
you want to change the login time-out, enter a new value in minutes.  
No. If your ISP does not require a login, enter the account name, if required, and the  
domain name, if required.  
4. Enter the settings for the IP address and DNS server. If you enter or change a DNS address,  
restart the computers on your network so that these settings take effect.  
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5. If no login is required, you can specify the MAC Address setting.  
6. Click Apply to save your settings.  
7. Click Test to test your Internet connection. If the NETGEAR website does not appear within  
one minute, refer to.  
When your Internet connection is working, you do not need to launch the ISP’s login program on  
your computer to access the Internet. When you start an Internet application, your modem router  
automatically logs you in.  
Table 1-1. Basic Settings screen fields  
Settings  
Description  
Does Your ISP Require a Login?  
• Yes  
• No  
These fields  
appear only if no (If required)  
Account Name  
Enter the account name provided by your ISP. This might also  
be called the host name.  
login is required.  
Domain Name  
Enter the domain name provided by your ISP.  
(If required)  
These fields  
appear only if  
your ISP  
Encapsulation  
• PPPoE (PPP over Ethernet)  
• PPPoA (PPP over ATM)  
Login  
The login name provided by your ISP. This is often an e-mail  
address.  
requires a login.  
Password  
The password that you use to log in to your ISP.  
Idle Timeout (In minutes) If you want to change the login time-out, enter a new value in  
minutes. This determines how long the modem router keeps  
the Internet connection active after there is no Internet activity  
from the LAN. Entering an Idle Timeout value of 0 (zero)  
means never log out.  
Internet IP  
Address  
Get Dynamically from ISP. Your ISP uses DHCP to assign  
your IP address. Your ISP automatically assigns these  
addresses.  
Use Static IP Address. Enter the IP address that your ISP  
assigned. Also enter the IP subnet mask and the gateway IP  
address. The gateway is the ISP’s modem router to which  
your modem router will connect.  
This field appears only if Use IP Over ATM (IFoA). Your ISP uses Classical IP  
no login is required.  
addresses (RFC 1577). Enter the IP address, IP subnet  
mask, and gateway IP addresses that your ISP assigned.  
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Table 1-1. Basic Settings screen fields  
Settings  
Description  
Domain Name Server (DNS) Address  
The DNS server is used to look up site addresses based on  
their names.  
Get Automatically from ISP. Your ISP uses DHCP to  
assign your DNS servers. Your ISP automatically assigns  
this address.  
Use These DNS Servers. If you know that your ISP does  
not automatically transmit DNS addresses to the modem  
router during login, select this option, and enter the IP  
address of your ISP’s primary DNS server. If a secondary  
DNS server address is available, enter it also.  
NAT (Net Address Translation)  
NAT automatically assigns private IP addresses (10.1.1.x) to  
LAN-connected devices.  
Enable. Usually NAT is enabled.  
Disable. This disables NAT, but leaves the firewall active.  
Disable NAT only if you are sure that you do not require it.  
When NAT is disabled, only standard routing is performed  
by this router. Classical routing lets you directly manage the  
IP addresses that the modem router uses. Classical routing  
should be selected only by experienced users*  
Disable firewall. This disables the firewall in addition to  
disabling NAT. With the firewall disabled, the protections  
usually provided to your network are disabled.  
These fields  
appear only if no  
login is required.  
Router MAC Address  
The Ethernet MAC address that will be used by the modem  
router on the Internet port. Some ISPs register the Ethernet  
MAC address of the network interface card in your computer  
when your account is first opened. They will then accept traffic  
only from the MAC address of that computer. This feature  
allows your modem router to masquerade as that computer by  
“cloning” its MAC address.  
Use Default Address. Use the default MAC address.  
Use Computer MAC Address. The modem router will  
capture and use the MAC address of the computer that you  
are now using. You must be using the one computer that is  
allowed by the ISP.  
Use This MAC Address. Enter the MAC address that you  
want to use.  
*. Disabling NAT reboots the modem router and resets its configuration settings to the factory defaults. Disable NAT only if you  
plan to install the modem router in a setting where you will be manually administering the IP address space on the LAN side  
of the router.  
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Configuring ADSL Settings  
Note: For information about how to install ADSL filters, see the Setup Manual.  
NETGEAR recommends that you use the Setup Wizard to automatically detect and configure your  
ADSL settings. This usually works fine. However, if you have technical experience and are sure of  
the multiplexing method and virtual circuit number for the virtual path identifier (VPI) and virtual  
channel identifier (VCI), you can specify those settings here.  
Note: NETGEAR recomments using the Setup Wizard to select the correct country to  
optimize detection of the ADSL settings.  
If your ISP provided you with a multiplexing method or VPI/VCI number, then enter the setting:  
1. From the main menu, select ADSL Settings.The ADSL Settings screen displays.  
Figure 1-6  
2. In the Multiplexing Method drop-down list, select LLC-based or VC-based.  
3. For the VPI, type a number between 0 and 255. The default is 8.  
4. For the VCI, type a number between 32 and 65535. The default is 35.  
5. Click Apply.  
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Chapter 2  
Configuring Your Wireless Network  
and Security Settings  
This chapter describes how to configure the wireless features of your RangeMax Wireless-N DSL  
Gigabit Modem Router DGN3500.For a wireless connection, the SSID, also called the wireless  
network name, and the wireless security setting must be the same for the modem router and  
wireless computers or wireless adapters. NETGEAR strongly recommends that you use wireless  
security.  
Warning: Computers can connect wirelessly at a range of several hundred feet. This can  
allow others outside of your immediate area to access your network.  
This chapter includes:  
Planning Your Wireless Network  
For compliance and compatibility between similar products in your area, the operating channel  
and region must be set correctly.  
To configure the wireless network, you can either specify the wireless settings, or you can use  
Wi-Fi Protected Setup (WPS) to automatically set the SSID and implement WPA/WPA2 security.  
To manually configure the wireless settings, you must know the following:  
SSID. The default SSID for the modem router is NETGEAR.  
The wireless mode (802.11n, 802.11g, or 802.11b) that each wireless adapter supports.  
Wireless security option. To successfully implement wireless security, check each wireless  
adapter to determine which wireless security option it supports.  
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Push 'N' Connect (WPS) automatically implements wireless security on the modem router  
while, at the same time, allowing you to automatically implement wireless security on any  
WPS-enabled devices (such as wireless computers and wireless adapter cards). You activate  
WPS by pressing a WPS button on the modem router, clicking an on-screen WPS button, or  
entering a PIN number. This generates a new SSID and implements WPA/WPA2 security.  
To set up your wireless network using the WPS feature:  
Use the WPS button on the side of the modem router (there is also an on-screen WPS  
button), or enter the PIN of the wireless device.  
Make sure that all wireless computers and wireless adapters on the network are Wi-Fi  
certified and WPA or WPA 2 capable, and that they support WPS configuration.  
Wireless Placement and Range Guidelines  
The range of your wireless connection can vary significantly based on the physical placement of  
the modem router. The latency, data throughput performance, and notebook power consumption of  
wireless adapters also vary depending on your configuration choices.  
For best results, place your modem router according to the following guidelines:  
Near the center of the area in which your PCs will operate.  
In an elevated location such as a high shelf where the wirelessly connected PCs have  
line-of-sight access (even if through walls).  
Away from sources of interference, such as PCs, microwave ovens, and 2.4 GHz cordless  
phones.  
Away from large metal surfaces.  
Put the antenna in a vertical position to provide the best side-to-side coverage. Put the antenna  
in a horizontal position to provide the best up-and-down coverage.  
If using multiple access points, it is better if adjacent access points use different radio  
frequency channels to reduce interference. The recommended channel spacing between  
adjacent access points is 5 channels (for example, use Channels 1 and 6, or 6 and 11).  
The time it takes to establish a wireless connection can vary depending on both your security  
settings and placement. WEP connections can take slightly longer to establish. Also, WEP  
encryption can consume more battery power on a notebook computer.  
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Wireless Security Options  
Indoors, computers can connect over 802.11g wireless networks at a maximum range of up to  
300 feet. Such distances can allow for others outside your immediate area to access your network.  
Unlike wired network data, your wireless data transmissions can extend beyond your walls and  
can be received by anyone with a compatible adapter. For this reason, use the security features of  
your wireless equipment. The modem router provides highly effective security features, which are  
covered in detail in this chapter. Deploy the security features appropriate to your needs.  
There are several ways you can enhance the security of your wireless network:  
There are several ways you can enhance the security of your wireless network:  
Restrict access based on MAC address. You can allow only trusted PCs to connect so that  
unknown PCs cannot wirelessly connect to the modem router. Restricting access by MAC  
address adds an obstacle against unwanted access to your network, but the data broadcast over  
the wireless link is fully exposed (see “Restricting access by MAC address” on page 2-8).  
Turn off the broadcast of the wireless network name SSID. If you disable broadcast of the  
SSID, only devices that have the correct SSID can connect. This nullifies wireless network  
discovery feature of some products, such as Windows XP, but the data is still exposed (see  
WEP. Wired Equivalent Privacy (WEP) data encryption provides data security. WEP Shared  
Key authentication and WEP data encryption block all but the most determined eavesdropper.  
This data encryption mode has been superseded by WPA-PSK and WPA2-PSK (see  
WPA-802.1x. Wi-Fi Protected Access (WPA) with user authentication implemented using  
IEE 802.1x and RADIUS servers (see “Configuring WPA-802.1x” on page 2-12).  
WPA-PSK (TKIP) + WPA2-PSK (AES). Wi-Fi Protected Access (WPA) using a pre-shared  
key to perform authentication and generate the initial data encryption keys. The very strong  
authentication along with dynamic per frame re-keying of WPA makes it virtually impossible  
For more information about wireless technology, see the link to the online document in “Virtual  
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Manually Configuring Your Wireless Settings  
You can view or manually configure the wireless settings for the modem router in the Wireless  
Settings screen. If you want to make changes, make sure to note the current settings first.  
Note: If you use a wireless computer to change the wireless network name (SSID) or  
wireless security settings, you will be disconnected when you click Apply. To  
avoid this problem, use a computer with a wired connection to access the modem  
router.  
To view or manually configure the wireless settings:  
1. Log in to the modem router at its default LAN address of http://192.168.0.1 with its default  
user name of admin and default password of password, or using whatever LAN address and  
password you have set up.  
2. Select Wireless Settings in the main menu. The Wireless Settings screen displays.  
Figure 2-1  
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Table 2-1 describes the information that is displayed in the Wireless Settings screen.  
Note: The SSID of any wireless access adapters must match the SSID you specify in  
the modem router. If they do not match, you will not get a wireless connection.  
3. Select the region in which the modem router will operate.  
Note: Up to 270Mbps mode uses two channels, but in this mode only the first chan-  
nel is listed in the channel pulldown menu. The associated channels in this  
mode are: 1+5, 2+6, 3+7, 4+8, 5+9, 6+10, and 7+11. When you select another  
wireless network mode, the channel pulldown displays all available channels:  
1 through 13. However, available wireless channels depend on the selected  
wireless region.  
4. For initial configuration and test, leave the other settings unchanged.  
5. Click Save to save your settings or click Apply to allow your changes to take effect  
immediately.  
6. Configure and test your computers for wireless connectivity.  
Program the wireless adapter of your computers to have the same SSID and wireless settings l  
that you specified in the router. Check that they have a wireless link and can obtain an IP  
address by DHCP from the modem router. If there is interference, adjust the channel.  
Table 2-1. Wireless Settings  
Settings  
Description  
Wireless LAN  
Select the wireless LAN that you want to set up.  
• NETGEAR. This is the primary LAN where you set up the region, channel,  
mode, and access control (if used).  
• NETGEAR2  
• NETGEAR3  
• NETGEAR4  
Name (SSID)  
This is the wireless network name. Enter a 32-character (maximum) name in this  
field. This field is case-sensitive.  
In a setting where there is more than one wireless network, different wireless  
network names provide a means for separating the traffic. To join a wireless  
network, wireless devices use the SSID.  
Region  
2-5  
The location where the modem router is used.  
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Table 2-1. Wireless Settings (continued)  
Settings  
Description  
Mode  
Specify which 802.11 data communications protocol is used. You can select one  
of the following modes:  
Up to 270 Mbps. Performance mode, using channel expansion to achieve the  
270 Mbps data rate. The Wireless-N Modem Router uses the channel you  
selected as the primary channel and expands to the secondary channel  
(primary channel +4 or –4) to achieve a 40 MHz frame-by-frame bandwidth.  
The Wireless-N Modem Router detects channel usage and disables frame-by-  
frame expansion if the expansion would result in interference with the data  
transmission of other access points or clients.  
Up to 130 Mbps. Neighbor friendly mode, for reduced interference with  
neighboring wireless networks. Provides two transmission streams with  
different data on the same channel at the same time, but also allows 802.11b  
and 802.11g wireless devices.  
g & b allows older 802.11g and 802.11b wireless stations to access this  
wireless network. You might use this mode for a wireless computer using WEP  
security that does not support WPA-PSK or WPA2-PSK.  
g only allows only 802.11g wireless stations to access the wireless network.  
Channel  
The wireless channel fields determine the operating frequency used for the  
wireless networks. Do not change the wireless channel unless you experience  
interference (shown by lost connections or slow data transfers). If this happens,  
you might need to experiment with different channels to see which is the best.  
Enable Wireless Access • Selected by default, this check box enables the wireless radio, which allows  
Point  
the modem router to work as a wireless access point.  
• Turning off the wireless radio can be helpful for configuration, network tuning,  
or troubleshooting.  
• The Wireless LED on the front of the modem router displays the current status  
of the wireless access point to let you know if it is disabled or enabled. The  
wireless access point must be enabled to allow wireless stations to access the  
Internet.  
Allow Broadcast of Name Selected by default, the modem router broadcasts its SSID. This makes it easier  
(SSID).  
to select the right wireless network to connect to.  
If you clear this check mark and click Apply, your network name will be hidden.  
The first time a wireless device connects to it, the SSID must be typed in.  
Wireless Isolation  
This feature is disabled by default. If you select this check box, then the only way  
to connect to the modem router will be via cable on the LAN.  
Wireless Station Access This is disabled by default so that any computer configured with the correct  
List  
wireless network name or SSID can access to your wireless network. For  
increased security, you can restrict access to the wireless network to only  
specific computers based on their MAC addresses. See “Restricting access by  
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Table 2-1. Wireless Settings (continued)  
Settings  
Description  
Security Options  
Disable. You can use this setting to establish wireless connectivity before  
implementing wireless security. NETGEAR strongly recommends that you  
implement wireless security.  
WEP (Wired Equivalent Privacy). Use encryption keys and data encryption  
• WPA-PSK (WiFi Protected Access Pre-Shared Key). Allow only computers  
configured with WPA to connect to the modem router.  
• WPA2-PSK Wi-Fi Protected Access with 2 Pre-Shared Keys). Allow only  
computers configured with WPA2 to connect to the modem router.  
Mixed WPA-PSK + WPA2-PSK. Allow computers configured with either WPA-  
PSK or WPA2-PSK security to connect to the modem router.  
WPA-802.1x.  
• For WPA or WPA2 configuration, see “Configuring Mixed WPA-PSK+WPA2-  
Manually Configuring Your Wireless Security  
To set up wireless security, you can either manually configure it in the Wireless Settings screen, or  
you can use Wi-Fi Protected Setup (WPS) to automatically set the SSID and implement  
Note: If you use a wireless computer to configure wireless security settings, you will be  
disconnected when you click Apply. Reconfigure your wireless computer to match  
the new settings, or access the modem router from a wired computer to make fur-  
ther changes.  
Restricting Wireless Access to Your Network  
By default, any wireless PC that is configured with the correct SSID can access your wireless  
network. For increased security, the modem router provides several ways to restrict wireless access  
to your network. You can do the following:  
Turn off wireless connectivity completely.  
Restrict access based on the wireless network name (SSID).  
Restrict access based on the Wireless Card Access List.  
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Turning off wireless connectivity completely  
You can completely turn off the wireless connectivity of the modem router by pressing the  
Wireless On/Off button on the side panel of the modem router. For example, if you use your  
notebook computer to wirelessly connect to your modem router and you take a business trip, you  
can turn off the wireless portion of the modem router while you are traveling. Other members of  
your household who use computers connected to the modem router through Ethernet cables can  
still use the modem router. To do this, clear the Enable Wireless Access Point check box on the  
Wireless Settings screen, and then click Apply.  
Hiding your wireless network name (SSID)  
By default, the modem router is set to broadcast its wireless network name (SSID). You can  
restrict wireless access to your network by not broadcasting the wireless network name (SSID). To  
do this, clear the Allow Broadcast of Name (SSID) check box on the Wireless Settings screen,  
and then click Apply. Wireless devices will not “see” your modem router. You must configure  
your wireless devices to match the wireless network name (SSID) of the modem router.  
Warning: The SSID of any wireless access adapters must match the SSID you specify in  
the modem router. If they do not match, you will not get a wireless connection  
to the modem router.  
Restricting access by MAC address  
For increased security, you can restrict access to the wireless network to allow only specific PCs  
based on their MAC addresses. You can restrict access to only trusted PCs so that unknown PCs  
cannot wirelessly connect to the Amodem router. MAC address filtering adds an obstacle against  
unwanted access to your network, but the data broadcast over the wireless link is fully  
exposed.The Wireless Station Access list determines which wireless hardware devices will be  
allowed to connect to the modem router.  
To restrict access based on MAC addresses:  
1. Log in to the modem router at its default LAN address of http://192.168.0.1 with its default  
user name of admin and default password of password, or using whatever LAN address and  
password you have set up.  
Note: If you configure the modem router from a wireless computer, add your com-  
puter’s MAC address to the access list. Otherwise you will lose your wireless  
connection when you click Apply. You must then access the modem router  
from a wired computer, or from a wireless computer that is on the access con-  
trol list, to make any further changes.  
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2. In the Wireless Settings screen, under the Wireless Station Access List section, click the Setup  
Access List button. The Wireless Station Access List screen displays:  
Figure 2-2  
3. Select the Turn Access Control On check box to enable the restricting of wireless computers  
by their MAC addresses.  
4. Specify which wireless computers you want to allow to access your wireless network.  
If a computer is connected to the network, you can select it from the Available Wireless  
Stations list.  
You can copy and paste the MAC addresses from the modem router’s Attached Devices  
screen into the MAC Address field of this screen. To do this, configure each wireless  
computer to obtain a wireless link to the modem router. The computer should then appear  
in the Attached Devices screen.  
If the computer is not connected, you can type in its MAC address. The MAC address is  
usually printed on the wireless device, or it might appear in the modem router’s DHCP  
table. The MAC address is 12 hexadecimal digits.  
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5. Click Add to add the station to the Trusted Wireless Stations list.  
Tip: If you are using a wireless computer to set up access control, be sure to add your  
computer to the Trusted Wireless Stations list. Otherwise when you click Apply  
and your changes take effect you will be disconnected from the wireless  
network.  
6. Make sure the Turn Access Control On check box is selected, and then click Apply.  
Now, only devices on this list will be allowed to wirelessly connect to the modem router. This  
prevents unauthorized access to your network.  
Configuring Mixed WPA-PSK+WPA2-PSK Security  
A high-performance client such as the NETGEAR WN511B must connect to the modem router  
using WPA2-PSK to achieve maximum performance. Wireless clients that connect to the modem  
router using WPA-PSK run at no more than 802.11g speed. This option allows wireless clients to  
use either encryption method.  
Note: Not all wireless adapters support WPA or WPA2. Furthermore, client software is  
required on the client. Windows XP and Windows 2000 with Service Pack 3 do  
include the client software that supports WPA. Nevertheless, the wireless adapter  
hardware and driver must also support WPA. Consult the product document for  
your wireless adapter and WPA client software for instructions on configuring  
WPA settings.  
To configure Mixed WPA-PSK+WPA2-PSK:  
1. Log in at the default LAN address of http://192.168.0.1, with the default user name of admin  
and default password of password, or using whatever LAN address and password you have  
set up.  
2. Select Wireless Settings below Setup in the main menu of the modem router.  
3. Select the Mixed WPA-PSK+WPA2-PSK radio button. The Wireless Settings screen  
expands to include the WPA-PSK.  
4. Enter the pre-shared key in the Network Key field using between 8 and 63 characters.  
Click Save to save your settings or click Apply to allow your changes to take effect  
immediately.  
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Note: The procedures to configure WPA-PSK and WPA2-PSK are identical to the  
procedure to configure Mixed WPA-PSK+WPA2-PSK. The only difference is that  
you select either the WPA-PSK (Wi-Fi Protected Access Pre-Shared Key) or  
WPA2-PSK (Wi-Fi Protected Access 2 with Pre-Shared Key) radio button in  
step 3.  
For details about WPA-802.1x authentication options, see “Configuring WPA-802.1x” on  
Configuring WEP  
Wired Equivalent Privacy (WEP) security is the most basic and simplest form of wireless security.  
It is the most often used, but least secure of the available options. WEP Shared Key authentication  
and WEP data encryption block all but the most determined eavesdropper. This data encryption  
mode has been superseded by WPA-PSK and WPA2-PSK.  
To configure WEP data encryption:  
1. Log in to the modem router at its default LAN address of http://192.168.0.1 with its default  
user name of admin and default password of password, or using whatever LAN address and  
password you have set up.  
2. Select Wireless Settings in the main menu.  
3. In the Security Options section of the screen, select WEP (Wired Equivalent Privacy). The  
WEP Security Encryption section displays.  
Figure 2-3  
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4. Select the authentication type:  
Automatic.This is the default setting.  
Open System.  
Shared Key.  
5. Select the encryption strength setting:  
64-bit WEP.  
128-bit WEP.  
6. Enter the encryption keys. You can manually or automatically program the four data  
encryption keys. These values must be identical on all computers and access points in your  
network.  
Automatic. Enter a word or group of printable characters in the Passphrase field and click  
Generate. The four key boxes are automatically populated with key values.  
Manual. The number of hexadecimal digits that you must enter depends on the encryption  
strength setting:  
For 64-bit WEP, enter 10 hexadecimal digits (any combination of 0–9, a–f, or A–F).  
For 128-bit WEP, enter 26 hexadecimal digits (any combination of 0–9, a–f, or A–F).  
7. Select the radio button for the key you want to make active.  
Be sure that you clearly understand how the WEP key settings are configured in your wireless  
adapter. Wireless adapter configuration utilities such as the one included in Windows XP  
allow entry of only one key, which must match the default key you set in the modem router.  
8. Click Save to save your settings or click Apply to allow your changes to take effect  
immediately.  
Note: When configuring the modem router from a wireless computer, if you specify WEP  
settings, you will lose your wireless connection when you click Apply. You must  
then either configure your wireless adapter to match the modem router WEP  
settings or access the modem router from a wired computer to make any further  
changes.  
Configuring WPA-802.1x  
This version of WPA requires the use of a RADIUS server for authentication. Each user (wireless  
client) must have a user login on the RADIUS server, and the modem router must have a client  
login on the RADIUS server. Data transmissions are encrypted using a key that is automatically  
generated.  
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1. Log in to the modem router at its default LAN address of http://192.168.0.1 with its default  
user name of admin and default password of password, or using whatever LAN address and  
password you have set up.  
2. Select Wireless Settings in the main menu.  
3. In the Security Options section of the screen, select WPA-802.1x.  
4. In the Radius Server Name/IP Address field, enter the name or IP address of the Radius  
server on your LAN. This is a required field.  
5. In the Radius Port field, enter the port number used for connections to the Radius server. The  
default port is 1812.  
6. In the Shared Key field, enter the value that you want to use for the RADIUS shared key. This  
key enables the modem router to log in to the RADIUS server and must match the client login  
value used on the Radius server.  
Using Push 'N' Connect (WPS) to Configure Your Wireless  
Network  
If your wireless clients support Wi-Fi Protected Setup (WPS), you can use this feature to configure  
the modem router’s SSID and security settings and, at the same time, connect the wireless client  
securely and easily to the modem router. Look for the  
symbol on your client device  
(computers that will connect wirelessly to the modem router are clients). WPS automatically  
configures the network name (SSID) and wireless security settings for the modem router (if the  
modem router is in its default state) and broadcasts these settings to the wireless client.  
Note: NETGEAR’s Push 'N' Connect feature is based on the Wi-Fi Protected Setup  
(WPS) standard (for more information, see http://www.wi-fi.org). All other Wi-Fi-  
certified and WPS-capable products should be compatible with NETGEAR  
products that implement Push 'N' Connect.  
Some considerations regarding WPS are:  
WPS supports only WPA-PSK and WPA2-PSK wireless security. WEP security is not  
supported by WPS.  
If your wireless network will include a combination of WPS capable devices and non-WPS  
capable devices, NETGEAR suggests that you set up your wireless network and security  
settings manually first, and use WPS only for adding additional WPS capable devices. See  
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A WPS client can be added using the Push Button method or the PIN method.  
Using the Push Button. This is the preferred method. See the following section, “Using a  
Using a WPS Button to Add a WPS Client  
Any wireless computer or wireless adapter that will connect to the modem router wirelessly is a  
client. The client must support a WPS button, and must have a WPS configuration utility, such as  
the NETGEAR Smart Wizard or Atheros Jumpstart.  
The first time you add a WPS client, make sure that the Keep Existing Wireless Settings check  
box on the WPS Settings screen is cleared. This is the default setting for the modem router, and  
allows it to generate the SSID and WPA/WPA2 security settings when it implements WPS. After  
WPS is implemented, the modem router automatically selects this check box so that your SSID  
and wireless security settings remain the same if other WPS-enabled devices are added later.  
To use the modem router WPS button to add a WPS client:  
1. Log in to the modem router at its default LAN address of http://192.168.0.1 with its default  
user name of admin and default password of password, or using whatever LAN address and  
password you have set up.  
2. On the modem router main menu, select Add a WPS Client, and then click Next. The  
following screen displays:  
WPS button  
Figure 2-4  
By default, the Push Button (recommended) radio button is selected.  
3. Either press the WPS button, or click the onscreen button.  
The modem router tries to communicate with the client for 2 minutes.  
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4. Go to the client wireless computer, and run a WPS configuration utility. Follow the utility’s  
instructions to push or click a WPS button.  
5. Go back to the modem router screen to check for a message.  
While the modem router attempts to connect to a WPS-capable device, the Push 'N'  
Connect LED on the front blinks green. When the modem router has established a WPS  
connection, the LED is solid green.  
If a connection is established, the modem router WPS screen displays a message  
confirming that the wireless client was successfully added to the wireless network. (The  
modem router has generated an SSID, implemented WPA/WPA2 wireless security  
[including a PSK security password] on the modem router, and has sent this configuration  
to the wireless client.)  
6. Note the new SSID and WPA/WPA2 password for the wireless network.  
To access the Internet from any computer connected to your modem router, launch a browser such  
as Microsoft Internet Explorer. You should see the modem router’s Internet LED blink, indicating  
communication to the ISP.  
Note: If no WPS-capable client devices are located during the 2-minute timeframe,  
security will not be implemented on the modem router.  
Using PIN Entry to Add a WPS Client  
Any wireless computer or wireless adapter that will connect to the modem router wirelessly is a  
client. The client must support a WPS PIN, and must have a WPS configuration utility, such as the  
NETGEAR Smart Wizard or Atheros Jumpstart.  
The first time you add a WPS client, make sure that the Keep Existing Wireless Settings check  
box on the WPS Settings screen is cleared. This is the default setting for the modem router, and  
allows it to generate the SSID and WPA/WPA2 security settings when it implements WPS. After  
WPS is implemented, the modem router automatically selects this check box so that your SSID  
and wireless security settings remain the same if other WPS-enabled devices are added later.  
To use a PIN to add a WPS client:  
1. Log in to the modem router at its default LAN address of http://192.168.0.1 with its default  
user name of admin and default password of password, or using whatever LAN address and  
password you have set up.  
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2. On the modem router main menu, select Add a WPS Client (computers that will connect  
wirelessly to the modem router are clients), and then click Next. The Add WPS Client screen  
displays:  
Figure 2-5  
3. Select the PIN Number radio button.  
4. Go to the client wireless computer. Run a WPS configuration utility. Follow the utility’s  
instructions to generate a PIN. Take note of the client PIN.  
5. From the modem router Add WPS Client screen, enter the client PIN number, and then click  
Next.  
The modem router tries to communicate with the client for 4 minutes.  
The modem router WPS screen displays a message confirming that the client was added to  
the wireless network. The modem router generates an SSID, and implements WPA/WPA2  
wireless security.  
6. Note the new SSID and WPA/WPA2 password for the wireless network. You can view these  
settings in the Wireless Settings screen. See “Manually Configuring Your Wireless Settings”  
To access the Internet from any computer connected to your modem router, launch a browser such  
as Microsoft Internet Explorer or Mozilla Firefox. You should see the modem router’s Internet  
LED blink, indicating communication to the ISP.  
Note: If no WPS-capable client devices are located during the 2-minute time frame, the  
SSID will not be changed and no security will be implemented on the modem  
router.  
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Connecting Additional Wireless Client Devices After WPS  
Setup  
You can add more WPS clients to your wireless network, or you can add a combination of WPS-  
enabled clients and clients without WPS.  
Adding More WPS Clients  
Note: Your wireless settings remain the same when you add another WPS-enabled client,  
as long as the Keep Existing Wireless Settings check box is selected in the  
Advanced Wireless screen (listed under the Advanced heading in the modem router  
main menu). If you clear this check box, when you add the client, a new SSID and  
passphrase will be generated, and all existing connected wireless clients will be  
disassociated and disconnected from the modem router.  
To add a wireless client device that is WPS-enabled:  
2. To view a list of all devices connected to your modem router (including wireless and Ethernet-  
connected), see “Viewing a List of Attached Devices” on page 4-8.  
Adding Both WPS and Non-WPS Clients  
For non-WPS clients, you cannot use the WPS setup procedures to add them to the wireless  
network. You must record, and then manually enter your security settings (see “Manually  
To connect a combination of non-WPS enabled and WPS-Enabled clients to the modem router:  
1. Configure the network names (SSIDs), select the WPA/PSK + WPA2/PSK radio button on the  
and click Apply.  
2. On the WPA/PSK + WPA2/PSK screen, select a passphrase and click Apply. Record this  
information to add additional clients.  
3. For the non-WPS devices that you want to connect, open the networking utility and follow the  
utility’s instructions to enter the SSID, WPA/PSK + WPA2/PSK security method, and  
passphrase.  
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4. For the WPS devices that you want to connect, follow the procedure “Using a WPS Button to  
Note: To make sure that your new wireless settings remain in effect, verify that the  
Keep Existing Wireless Settings checkbox is selected in the WPS Settings  
screen.  
5. To view a list of all devices connected to your modem router (including wireless and Ethernet-  
connected), see “Viewing a List of Attached Devices” on page 4-8.  
Configuring Advanced WPS Settings  
From the main menu, select Advanced Wireless Settings to display the following screen:  
Figure 2-6  
The WPS settings show the modem router PIN, Disable Router’s PIN, and the Keep Existing  
Wireless Settings check box.  
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By default, the Keep Existing Wireless Settings check box is cleared. This allows the modem  
router to automatically generate the SSID and WPA/WPA2 security settings when it implements  
WPS. After WPS is implemented, the modem router automatically selects this check box so that  
your SSID and wireless security settings remain the same if you add WPS-enabled devices or if  
you manually add non WPS-capable devices later.  
Note: If you clear the Keep Existing Wireless Settings check box, all wireless settings  
and connections will be lost if a WPS client is added.  
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Chapter 3  
Protecting Your Network  
This chapter describes how to use the basic firewall features of the modem router to protect your  
network. This chapter includes:  
“The modem router provides a variety of options for blocking Internet-based content and  
communications services. With its content filtering feature, the Wireless-N Modem Router  
prevents objectionable content from reaching your PCs. The modem router allows you to  
control access to Internet content by screening for keywords within Web addresses. Key  
content filtering options include:” on page 3-4”  
Protecting Access to Your Wireless Modem Router  
For security reasons, the modem router has its own user name and password. Also, after a period  
of inactivity for a set length of time, the administrator login automatically disconnects. When  
prompted, enter admingfor the modem router user name and password for the modem router  
password. You can use the following procedures to change the modem router’s password and the  
period for the administrator’s login time-out.  
Note: The user name and password are not the same as any other user name or password  
your might use to log in to your Internet connection.  
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NETGEAR recommends that you change this password to a more secure password. The ideal  
password should contain no dictionary words from any language, and should be a mixture of both  
upper case and lower case letters, numbers, and symbols. Your password can be up to 30  
characters.  
How to Change the Built-In Password  
1. Log in to the modem router at its default LAN address of http://192.168.0.1 with its default  
user name of admin and default password of password, or using whatever password and LAN  
address you have chosen for the modem router.  
Figure 3-1  
2. In the main menu, under Maintenance, select Set Password to display the following screen:  
Figure 3-2  
3. To change the password, first enter the old password, and then enter the new password twice.  
4. Click Apply to save your changes.  
Note: After changing the password, you are required to log in again to continue the  
configuration. If you have backed up the modem router settings previously, you  
should do a new backup so that the saved settings file includes the new password.  
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Changing the Administrator Login Time-out  
For security, the administrator’s login to the modem router configuration times out after a period of  
inactivity. To change the login time-out period:  
1. In the Set Password screen, type a number in the Administrator login times out field. The  
suggested default value is 5 minutes.  
2. Click Apply to save your changes, or click Cancel to keep the current period.  
Viewing Logs of Web Access or Attempted Web Access  
The log is a detailed record of the websites you have accessed or attempted to access. Up to  
128 entries are stored in the log. Log entries appear only when keyword blocking is enabled and no  
log entries are made for the trusted user.  
Select Logs under Security in the main menu. The Logs screen displays.  
Figure 3-3  
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Table 3-1. Log Entry Descriptions  
Field  
Description  
Date and time  
Source IP  
The date and time the log entry was recorded.  
The IP address of the initiating device for this log entry.  
Target address  
The name or IP address of the website or newsgroup  
visited or to which access was attempted.  
Action  
Whether the access was blocked or allowed.  
To refresh the log screen, click the Refresh button.  
To clear the log entries, click the Clear Log button.  
To e-mail the log immediately, click the Send Log button.  
Blocking Sites  
The modem router provides a variety of options for blocking Internet-based content and  
communications services. With its content filtering feature, the Wireless-N Modem Router  
prevents objectionable content from reaching your PCs. The modem router allows you to control  
access to Internet content by screening for keywords within Web addresses. Key content filtering  
options include:  
Keyword blocking of HTTP traffic.  
Outbound service blocking. Limits access from your LAN to Internet locations or services that  
you specify as off-limits.  
Denial of service (DoS) protection. Automatically detects and thwarts denial of service (DoS)  
attacks such as Ping of Death, SYN flood, LAND Attack, and IP spoofing.  
Blocking unwanted traffic from the Internet to your LAN.  
The following section explains how to configure your modem router to perform these functions.  
To block keywords and sites:  
1. Log in to the modem router at its default LAN address of http://192.168.0.1 with its default  
user name of admin and default password of password, or using whatever password and LAN  
address you might have previously set for the modem router.  
2. In the main menu, under Security, select Block Sites to display the following screen  
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.
Figure 3-4  
3. To enable keyword blocking, select one of the following:  
Per Schedule. Turn on keyword blocking according to the settings in the Schedule screen.  
Always. Turn on keyword blocking all the time, independent of the Schedule screen.  
4. Enter a keyword or domain in the Keyword field, click Add Keyword, and then click Apply.  
Some examples of keyword application follow:  
If the keyword XXX is specified, the URL http://www.badstuff.com/xxx.html is blocked.  
If the keyword .com is specified, only websites with other domain suffixes (such as .edu or  
.gov) can be viewed.  
Enter a period (.) as to block all Internet browsing access.  
Up to 32 entries are supported in the Keyword list.  
5. To delete a keyword or domain, select it from the list, click Delete Keyword, and then click  
Apply.  
6. To specify a trusted user, enter that computer’s IP address in the Trusted IP Address field,  
and click Apply.  
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You can specify one trusted user, which is a computer that will be exempt from blocking and  
logging. Since the trusted user will be identified by an IP address, you should configure that  
computer with a fixed IP address.  
7. Click Apply to save your settings.  
Firewall Rules  
Firewall rules block or allow specific traffic passing through from one side of the router to the  
other. Inbound rules (WAN to LAN) restrict access by outsiders to private resources, selectively  
allowing only specific outside users to access specific resources. Outbound rules (LAN to WAN)  
determine what outside resources local users can have access to.  
A firewall has two default rules, one for inbound traffic and one for outbound. The default rules of  
the modem router are:  
Inbound. Block all access from outside except responses to requests from the LAN side.  
Outbound. Allow all access from the LAN side to the outside.  
You can define additional rules that will specify exceptions to the default rules. By adding custom  
rules, you can block or allow access based on the service or application, source or destination IP  
addresses, and time of day. You can also choose to log traffic that matches or does not match the  
rule you have defined.  
You can change the order of precedence of rules so that the rule that applies most often takes effect  
To access the rules configuration of the modem router, select Firewall Rules on the main menu,  
and then click Add for either an outbound or inbound service. The Firewall Rules screen displays.  
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Figure 3-5  
To edit an existing rule, select its button on the left side of the table, and click Edit.  
To delete an existing rule, select its button on the left side of the table, and click Delete.  
To move an existing rule to a different position in the table, select its button on the left side of  
the table, and click Move. At the prompt, enter the number of the desired new position and  
click OK.  
Inbound Rules (Port Forwarding)  
Because the modem router uses Network Address Translation (NAT), your network presents only  
one IP address to the Internet, and outside users cannot directly address any of your local  
computers. However, by defining an inbound rule you can make a local server (for example, a Web  
server or game server) visible and available to the Internet. The rule tells the modem router to  
direct inbound traffic for a particular service to one local server based on the destination port  
number. This is also known as port forwarding.  
Note: Some residential broadband ISP accounts do not allow you to run any server  
processes (such as a Web or FTP server) from your location. Your ISP might  
periodically check for servers and might suspend your account if it discovers any  
active services at your location. If you are unsure, refer to the acceptable use policy  
of your ISP.  
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Remember that allowing inbound services opens holes in your firewall. Enable only those ports  
that are necessary for your network. Following are two application examples of inbound rules.  
Inbound Rule Example: A Local Public Web Server  
If you host a public Web server on your local network, you can define a rule to allow inbound Web  
(HTTP) requests from any outside IP address to the IP address of your Web server at any time of  
day. This rule is shown in the following figure:  
Figure 3-6  
The settings are:  
Service. From this list, select the application or service to be allowed or blocked. The list  
already displays many common services, but you are not limited to these choices. Use the  
Services screen to add any additional services or applications that do not already appear. See  
“Log in to the modem router at its default LAN address of http://192.168.0.1 with its default  
user name of admin, and default password of password, or using whatever password and LAN  
address you have chosen for the modem router.” on page 3-13.  
Action. Choose how you want this type of traffic to be handled. You can block or allow  
always, or you can block or allow according to the schedule you have defined in the Schedule  
screen.  
Send to LAN Server. Enter the IP address of the computer or server on your LAN that will  
receive the inbound traffic covered by this rule.  
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WAN Users. These settings determine which packets are covered by the rule, based on their  
source (WAN) IP address. Select the option that you want:  
Any: All IP addresses are covered by this rule.  
Address range: If this option is selected, you must fill in the Start and Finish fields.  
Single address: Enter the required address in the Start field.  
Log. You can select whether the traffic will be logged. The choices are:  
Never. No log entries will be made for this service.  
Always. Any traffic for this service type will be logged.  
Match. Traffic of this type that matches the settings and action will be logged.  
Not match. Traffic of this type that does not match the settings and action will be logged.  
Inbound Rule Example: Allowing Video conferencing  
If you want to allow incoming video conferencing to be initiated from a restricted range of outside  
IP addresses, such as from a branch office, you can create an inbound rule. In the example shown  
in the following figure, CU-SeeMe connections are allowed only from a specified range of  
external IP addresses. In this case, we have also specified logging of any incoming CU-SeeMe  
requests that do not match the allowed settings.  
Figure 3-7  
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Considerations for Inbound Rules  
If your external IP address is assigned dynamically by your ISP, the IP address might change  
periodically as the DHCP lease expires. Consider using the Dynamic DNS screen so that  
external users can always find your network.  
If the IP address of the local server computer is assigned by DHCP, it might change when the  
computer is rebooted. To avoid this, use the Reserved IP address feature in the LAN IP Setup  
screen to keep the computer’s IP address constant.  
Local computers must access the local server using the computer’s local LAN address  
(192.168.0.11 in the example in the previous figure). Attempts by local computers to access  
the server using the external WAN IP address will fail.  
Outbound Rules (Service Blocking)  
The modem router allows you to block the use of certain Internet services by computers on your  
network. This is called service blocking or port filtering. You can define an outbound rule to block  
Internet access from a local computer based on the following:  
IP address of the local computer (source address)  
IP address of the Internet site being contacted (destination address)  
Time of day  
Type of service being requested (service port number)  
Following is an application example of outbound rules.  
Outbound Rule Example: Blocking Instant Messenger  
If you want to block Instant Messenger usage by employees during working hours, you can create  
an outbound rule to block that application from any internal IP address to any external address  
according to the schedule that you create in the Schedule screen.You can specify that the modem  
router logs any attempt to use Instant Messenger during this blocked period. You can also open or  
close AOL or MSN Instant Messenger ports: see the Firewall Rules screen in the “Order of  
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Figure 3-8  
The settings are:  
Service. From this list, select the application or service to be allowed or blocked. The list  
already displays many common services, but you are not limited to these choices. Use the Add  
Custom Service button in the Services screen to add any additional services or applications  
that do not already appear.  
Action. Choose how you want this type of traffic to be handled. You can block or allow  
always, or you can block or allow according to the schedule you have defined in the Schedule  
screen.  
LAN Users. These settings determine which packets are covered by the rule, based on their  
source LAN IP address. Select the option that you want:  
Any. All IP addresses are covered by this rule.  
Address range. If this option is selected, you must fill in the Start and Finish fields.  
Single address. Enter the required address in the Start field.  
WAN Users. These settings determine which packets are covered by the rule, based on their  
destination WAN IP address. Select the option that you want:  
Any. All IP addresses are covered by this rule.  
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Address range. If this option is selected, you must fill in the Start and Finish fields.  
Single address. Enter the required address in the Start field.  
Log. You can select whether the traffic will be logged. The choices are:  
Never. No log entries will be made for this service.  
Always. Any traffic for this service type will be logged.  
Match. Traffic of this type that matches the settings and action will be logged.  
Not match. Traffic of this type that does not match the settings and action will be logged.  
Order of Precedence for Rules  
As you define new rules, they are added to the tables in the Firewall Rules screen, as shown in the  
following figure:  
Figure 3-9  
For any traffic attempting to pass through the firewall, the packet information is subjected to the  
rules in the order shown in the Rules table, beginning at the top and proceeding to the default rules  
at the bottom. In some cases, the order of precedence of two or more rules might be important in  
determining the disposition of a packet. The Move button allows you to relocate a defined rule to a  
new position in the table.  
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The Firewall Rules screen also lets you easily open or close AOL or MSN Instant Messenger  
ports:  
1. Under Instant Messaging (IM) Ports, select a radio button:  
Close IM Ports. Specifies to disable instant messaging traffic.  
Open IM Ports. Specifies to enable instant messaging traffic. IM ports are open by  
default.  
2. Click Apply to save your changes.  
Services  
Services are functions performed by server computers at the request of client computers. For  
example, Web servers serve Web pages, time servers serve time and date information, and game  
hosts serve data about other players’ moves. When a computer on the Internet sends a request for  
service to a server computer, the requested service is identified by a service or port number. This  
number appears as the destination port number in the transmitted IP packets. For example, a packet  
that is sent with destination port number 80 is an HTTP (Web server) request.  
The service numbers for many common protocols are defined by the Internet Engineering Task  
Force (IETF) and published in RFC1700, “Assigned Numbers.” Service numbers for other  
applications are typically chosen from the range 1024 to 65535 by the authors of the application.  
Although the modem router already holds a list of many service port numbers, you are not limited  
to these choices. Use the following procedure to create your own service definitions.  
To add or change a service:  
1. Log in to the modem router at its default LAN address of http://192.168.0.1 with its default  
user name of admin, and default password of password, or using whatever password and  
LAN address you have chosen for the modem router.  
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2. Below the Security heading, select Services to display the Services screen shown in the  
following figure:  
Figure 3-10  
To create a new service, click the Add Custom Service button.  
To edit an existing service, select its button on the left side of the table, and click Edit  
Service.  
To delete an existing service, select its button on the left side of the table, and click Delete  
Service.  
3. Use the screen shown here to define or edit a service.  
Figure 3-11  
4. Click Apply to save your changes.  
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Setting Times and Scheduling Firewall Services  
The modem router uses the Network Time Protocol (NTP) to obtain the current time and date from  
one of several network time servers on the Internet.  
Setting Your Time Zone  
To localize the time for your log entries, you must specify your time zone:  
1. Log in to the modem router at its default LAN address of http://192.168.0.1 with its default  
user name of admin and default password of password, or using whatever password and LAN  
address you have chosen for the modem router.  
2. Select Schedule below Security to display the Schedule screen.  
Figure 3-12  
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3. Select your time zone. This setting is used for the blocking schedule according to your local  
time zone and for time-stamping log entries.  
Select the Adjust for Daylight Savings Time check box if your time zone is currently in  
daylight savings time.  
Note: If your region uses daylight savings time, you must manually select Adjust for  
Daylight Savings Time on the first day of daylight savings time, and clear it at  
the end. Enabling daylight savings time causes one hour to be added to the  
standard time.  
4. The modem router has a list of NETGEAR NTP servers. If you would prefer to use a particular  
NTP server as the primary server, select the Use this NTP Server check box, and enter its IP  
address.  
5. Click Apply to save your settings.  
Scheduling Firewall Services  
If you enabled services blocking in the Block Services screen or port forwarding in the Ports  
screen, you can set up a schedule for when blocking occurs or when access is not restricted.  
1. Log in to the modem router at its default LAN address of http://192.168.0.1 with its default  
user name of admin and default password of password, or using whatever password and LAN  
address you have chosen for the modem router.  
2. Select Schedule below Security to display the Schedule screen that is shown in Figure 3-12.  
3. To block Internet services based on a schedule, select Every Day or select one or more days. If  
you want to limit access completely for the selected days, select All Day. Otherwise, to limit  
access during certain times for the selected days, or enter times in the Start Time and End  
Time fields.  
Note: Enter the values in 24-hour time format. For example, 10:30 a.m. would be  
10 hours and 30 minutes, and 10:30 p.m. would be 22 hours and 30 minutes. If  
you set the start time after the end time, the schedule will be effective through  
midnight the next day.  
4. Click Apply to save your changes.  
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Configuring E-mail Alerts and Web Access Log Notifications  
To receive logs and alerts by e-mail, you must provide your e-mail account information.  
To configure e-mail alert and web access log notifications:  
1. Select E-mail under Security in the main menu. The E-mail screen displays.  
Figure 3-13  
2. Select the Turn E-mail Notification On check box.  
3. Enter your email details:  
Enter the name of your ISP’s outgoing (SMTP) mail server (such as mail.myISP.com) in  
the Your Outgoing Mail Server field. You might be able to find this information in the  
configuration screen of your e-mail program. If you leave this field blank, log and alert  
messages will not be sent by e-mail.  
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Enter the e-mail address to which logs and alerts are sent in the Send To This E-mail  
Address field. This e-mail address will also be used as the From address. If you leave this  
field blank, log and alert messages will not be sent by e-mail.  
If your outgoing e-mail server requires authentication, select the My Mail Server  
requires authentication check box.  
Enter your user name for the outgoing e-mail server in the User Name field.  
Enter your password for the outgoing e-mail server in the Password field.  
4. You can specify that logs are automatically sent by e-mail with these options:  
Send alert immediately. Select this check box for immediate notification of attempted  
access to a blocked site or service.  
Send Logs According to this Schedule. Specifies how often to send the logs: Hourly,  
Daily, Weekly, or When Full.  
Day. Specifies which day of the week to send the log. Relevant when the log is sent  
weekly or daily.  
Time. Specifies the time of day to send the log. Relevant when the log is sent daily or  
weekly.  
If you select the Weekly, Daily, or Hourly option and the log fills up before the specified  
period, the log is automatically e-mailed to the specified e-mail address. After the log is sent,  
the log is cleared from the router’s memory. If the router cannot e-mail the log file, the log  
buffer might fill up. In this case, the modem router overwrites the log and discards its contents.  
5. Click Apply to save your settings.  
So that the log entries are correctly time-stamped and sent at the correct time, be sure to set the  
time as described in the next section.  
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Chapter 4  
Managing Your Network  
This chapter describes features to help you manage your Wireless-N Modem Router. This chapter  
includes the following sections:  
Note: For help with changing the password, see “How to Change the Built-In Password”  
Upgrading the Firmware  
The modem router’s firmware (routing software) is stored in flash memory. By default, when you  
log in to your modem router, it automatically checks the NETGEAR website for new firmware and  
alerts you if there is a newer version.  
Figure 4-1  
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Note: To turn off the automatic firmware check at log in, clear the Check for Updated  
Firmware Upon Log-in check box on the Router Upgrade screen.  
If the modem router discovers a newer version of firmware, the message on the left displays. If no  
new firmware is available, the message on the right displays.  
Figure 4-2  
To upgrade, click Yes to allow the modem router to download and install the new firmware.  
Warning: When uploading firmware to the modem router, do not interrupt the Web  
browser by closing the window, clicking a link, or loading a new page. If the  
browser is interrupted, it could corrupt the firmware.  
When the upload is complete, your modem router automatically restarts. The upgrade process  
could take a few minutes. Read the new firmware release notes to determine whether you must  
reconfigure the router after upgrading.  
Manually Checking for Firmware Upgrades  
You can use the Router Upgrade screen to manually check the NETGEAR website for newer  
versions of firmware for your product.  
To manually check for new firmware and install it on your modem router:  
1. Under Maintenance on the main menu, select Router Status. Note the version number of your  
modem router firmware.  
2. Go to the DGN3500 support page on the NETGEAR website at  
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3. If the firmware version on the NETGEAR website is newer than the firmware on your modem  
router, download the file to your computer.  
4. Under Maintenance on the modem router main menu, select Router Upgrade to display the  
following screen:  
Figure 4-3  
5. Click Browse, and locate the firmware you downloaded (the file ends in .img or .chk).  
6. Click Upload to send the firmware to the modem router.  
Warning: When uploading firmware to the modem router, do not interrupt the Web  
browser by closing the window, clicking a link, or loading a new page. If  
the browser is interrupted, it could corrupt the firmware.  
When the upload is complete, your router automatically restarts. The upgrade process  
typically takes about one minute. Read the new firmware release notes to determine whether  
you must reconfigure the router after upgrading.  
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Viewing Wireless Modem Router Status Information  
To view modem router status and usage information, from the main menu, under the Maintenance  
heading, select Router Status. The Router Status screen displays.  
Figure 4-4  
You can use the Show Statics and Connection Status buttons to view additional status information,  
as described in “Connection Status” on page 4-6 and “Statistics” on page 4-7. The following table  
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explains Router Status screen fields.  
Table 4-1. Wireless Modem Router Status Fields  
Field  
Description  
Account Name  
The host name assigned to the modem router.  
Firmware Version  
The version of the modem router firmware. It changes if you upgrade the  
modem router.  
ADSL Port MAC Address  
IP Address  
This field displays the Ethernet MAC address being used by the Internet  
(ADSL) port of the modem router.  
This field displays the IP address being used by the Internet (ADSL) port of  
the modem router. If no address is shown, the modem router cannot  
connect to the Internet.  
Network Type  
The network type depends upon your ISP.  
IP Subnet Mask This field displays the IP subnet mask being used by the Internet (ADSL)  
port of the modem router.  
Gateway IP  
Address  
IP address used as a gateway to the Internet for computers configured to  
use DHCP.  
Domain Name  
Server  
This field displays the DNS server IP addresses being used by the modem  
router. These addresses are usually obtained dynamically from the ISP.  
LAN Port  
MAC Address  
IP Address  
DHCP  
The Media Access Control address. This is the unique physical address  
being used by the Ethernet (LAN) port of the modem router.  
The IP address being used by the Ethernet (LAN) port of the modem router.  
The default is 192.168.0.1.  
Identifies whether the firmware’s built-in DHCP server is active for the LAN-  
attached devices.  
IP Subnet Mask The IP subnet mask being used by the Ethernet (LAN) port of the modem  
router. The default is 255.255.255.0.  
Modem  
ADSL Firmware The version of the firmware.  
Version  
Modem Status  
The connection status of the modem.  
DownStream  
Connection  
Speed  
The connection speed of the ADSL connection from the phone company to  
your modem router  
UpSTream  
Connection  
Speed  
The connection speed of the ADSL connection from your modem router to  
the phone company  
VPI  
VCI  
The VPI settings from the ADSL Settings screen.  
The VCI settings from the ADSL Settings screen.  
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Table 4-1. Wireless Modem Router Status Fields (continued)  
Field  
Description  
Wireless  
Port  
Region  
The country where the unit is set up for use.  
Channel  
The current channel, which determines the operating frequency.  
Wireless AP  
Indicates if the access point feature is enabled for WLAN1. If disabled, the  
Wireless LED on the front panel is off.  
WLAN1  
WLAN2  
WLAN3  
WLAN4  
Name (SSID)  
Wireless AP  
The wireless network name.  
Indicates if the access point feature is enabled.  
Broadcast  
Name  
Indicates if the modem router is configured to broadcast its SSID for  
WLAN2.  
Connection Status  
To view the connection status, on the Router Status screen, click Connection Status.  
Figure 4-5  
Click the Connect button, and the modem router attempts to connect to the Internet.  
Click the Disconnect button to disconnect the modem router Internet connection.  
Click the Close Window button to close the Connection Status screen.  
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The following table describes the connection status settings.  
Table 4-2. Connection Status Settings  
Item  
Description  
Connection Time  
The time elapsed since the last connection to the Internet through the ADSL port.  
The connection status.  
Connecting to  
sender  
Negotiation  
Success or Failed.  
Authentication  
Success or Failed.  
Obtaining IP  
Address  
The IP address assigned to the WAN port by the ADSL Internet Service Provider.  
Obtaining Network The network mask assigned to the WAN port by the ADSL Internet Service  
Mask  
Provider.  
Statistics  
To view statistics, on the Router Status screen, click Show Statistics.  
Figure 4-6  
The following table describes the modem router statistics.  
Table 4-3. Wireless Modem Router Statistics  
Item  
Description  
System Up Time  
Port  
The time elapsed since the modem router was last restarted.  
The statistics for the WAN (Internet) and LAN (Ethernet) ports. For each port, the  
screen displays:  
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Table 4-3. Wireless Modem Router Statistics (continued)  
Item  
Description  
Status  
The link status of the port.  
TxPkts  
RxPkts  
Collisions  
Tx B/s  
The number of packets transmitted on this port since reset or manual clear.  
The number of packets received on this port since reset or manual clear.  
The number of collisions on this port since reset or manual clear.  
The current transmission (outbound) bandwidth used on the WAN and LAN ports.  
The current reception (inbound) bandwidth used on the WAN and LAN ports.  
The time elapsed since this port acquired the link.  
Rx B/s  
Up Time  
Poll Interval  
The intervals at which the statistics are updated in this screen.  
To change the polling frequency, enter a time in seconds in the Poll Interval field, and click  
Set Interval.  
To stop the polling, click Stop.  
Viewing a List of Attached Devices  
The Attached Devices table lists all IP devices that the modem router has discovered on the local  
network. From the main menu, under Maintenance, select Attached Devices to view the table.  
Figure 4-7  
For each device, the table shows the IP address, NetBIOS host name or device name (if available),  
and the Ethernet MAC address. To force the modem router to look for attached devices, click  
Refresh.  
Note: If the router is rebooted, the table data is lost until the modem router rediscovers  
the devices.  
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Managing the Configuration File  
The configuration settings of the Wireless-N Modem Router are stored within the modem router  
in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the  
factory default settings. From the main menu, under Maintenance, select Backup Settings.  
Figure 4-8  
The following sections describe the available options.  
Backing Up and Restoring the Configuration  
The Restore and Backup options in the Backup Settings screen let you save and retrieve a file  
containing your router’s configuration settings.  
To save your settings, click Back Up. Your browser extracts the configuration file from the router  
and prompts you for a location on your computer to store the file. You can give the file a  
meaningful name at this time, such as comcast.cfg.  
Tip: Before saving your configuration file, change the administrator password to the  
default, password. Then change it again after you have saved the configuration file.  
If you forget the password, you will need to reset the configuration to factory  
defaults.  
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To restore your settings from a saved configuration file, enter the full path to the file on your  
computer, or click Browse to browse to the file. When you have located it, click Restore to send  
the file to the modem router. The modem router then reboots automatically.  
Warning: Do not interrupt the reboot process.  
Erasing the Configuration  
Under some circumstances (for example, if you move the modem router to a different network or  
if you have forgotten the password), you might want to erase the configuration and restore the  
factory default settings. After an erase, the modem router’s user name is admin, the password is  
password, the LAN IP address is 192.168.0.1, and its DHCP server is enabled.  
To erase the configuration, click the Erase button in the Backup Settings screen.  
To restore the factory default configuration settings when you do not know the login password  
or IP address, you must use the restore factory settings button on the rear panel of the modem  
router (see “Restoring the Factory Configuration Settings” on page A-1).  
Running Diagnostic Utilities and Rebooting the Wireless  
Modem Router  
The modem router has a diagnostics feature. In the main menu, under Maintenance, select  
Diagnostics to display the following screen.  
Figure 4-9  
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You can use the Diagnostics screen to perform the following functions from the modem router:  
Ping an IP address to test connectivity to see if you can reach a remote host.  
Perform a DNS lookup to test if an Internet name resolves to an IP address to verify that the  
DNS server configuration is working.  
Display the Routing table to identify what other modem routers the modem router is  
communicating with.  
Reboot the modem router to enable new network configurations to take effect or to clear  
problems with the modem router’s network connection.  
Enabling Remote Management Access  
The remote management feature allows you to upgrade or check the status of your Wireless-N  
Modem Router via the Internet. From the main menu, under Advanced, select Remote  
Management.  
Figure 4-10  
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Note: Be sure to change the modem router’s default configuration password to a very  
secure password. The ideal password should contain no dictionary words from any  
language, and should be a mixture of letters (both uppercase and lowercase),  
numbers, and symbols. Your password can be up to 30 characters.  
To configure your modem router for remote management:  
1. Select the Turn Remote Management On check box.  
2. Under Allow Remote Access By, specify what external IP addresses will be allowed to access  
the modem router’s remote management.  
Note: For enhanced security, restrict access to as few external IP addresses as  
practical.  
To allow access from any IP address on the Internet, select Everyone.  
To allow access from a range of IP addresses on the Internet, select IP Address Range.  
Enter a beginning and ending IP address to define the allowed range.  
To allow access from a single IP address on the Internet, select Only This Computer.  
Enter the IP address that will be allowed access.  
3. Specify the port number for accessing the management interface.  
Normal Web browser access uses the standard HTTP service port 80. For greater security,  
enter a custom port number for the remote management Web interface. Choose a number  
between 1024 and 65535, but do not use the number of any common service port. The default  
is 8080, which is a common alternate for HTTP.  
4. Click Apply to have your changes take effect.  
Note: When accessing your modem router from the Internet, type your modem router’s  
WAN IP address into your browser’s address or location field, followed by a colon  
(:) and the custom port number. For example, if your external address is  
134.177.0.123 and you use port number 8080, then enter http://  
134.177.0.123:8080 in your browser.  
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Chapter 5  
Advanced Configuration  
The modem router provides a variety of advanced features, which are described in the following  
sections:  
These features are discussed in the following sections.  
Note: For help with remote management, see. For help with advanced WPS features, see  
WAN Setup  
To view or change the WAN settings:  
1. Log in to the modem router at its default LAN address of http://192.168.0.1 with its default  
user name of admin and default password of password, or using whatever user name,  
password, and LAN address you have chosen for the modem router.  
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2. In the main menu, under Advanced, click WAN Setup to display the following screen.  
Figure 5-1  
The WAN Setup fields are described in the following table:  
Table 5-1. WAN Setup Settings  
Setting  
Description  
Connect Automatically, as Usually, this check box is selected, so that an Internet connection is made  
Required  
automatically, whenever Internet-bound traffic is detected. If this causes high  
connection costs, you can clear the check box to disable this feature.  
If this setting is disabled, you must connect manually, using the screen that  
you access by clicking the Connection Status button on the Status screen.  
If you have an Always on connection, this setting has no effect.  
Enable PPPoE Relay  
Selecting this check box allows a PPPoE client on a local PC to connect to a  
remote PPPoE server with the modem router acting as a relay agent.  
Disable Port Scan and DOS The firewall protects your LAN against port scans and denial of service (DOS)  
Protection  
attacks. This protection should be disabled only in special circumstances.  
Default DMZ Server  
This feature is sometimes helpful when you are using some online games and  
videoconferencing. Be careful when using this feature because it makes the  
firewall security less effective. See the following section, “Setting up Static  
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Table 5-1. WAN Setup Settings  
Setting  
Description  
MTU Size (in bytes)  
The normal MTU (Maximum Transmit Unit) value for most Ethernet networks  
is 1500 bytes, or 1492 Bytes for PPPoE connections. For some ISPs you  
might need to reduce the MTU. This is rarely required, and should not be done  
unless you are sure it is necessary for your ISP connection. See “Changing  
the MTU Size” on page 7-6.  
Disable SIP ALG  
The Session Initiation Protocol (SIP) Application Level Gateway (ALG) is  
enabled by default to optimize VoIP phone calls that use the SIP. The Disable  
SIP ALG check box allows you to disable the SIP ALG. Disabling the SIP ALG  
might be useful when running certain applications.  
Setting Up a Default DMZ Server  
The default demilitarized zone (DMZ) server feature is helpful when you use some online games  
and videoconferencing applications that are incompatible with NAT. The modem router is  
programmed to recognize some of these applications and to work correctly with them, but there  
are other applications that might not function well. In some cases, one local computer can run the  
application correctly if that computer’s IP address is entered as the default DMZ server.  
Note: For security reasons, you should avoid using the default DMZ server feature. When  
a computer is designated as the default DMZ server, it loses much of the protection  
of the firewall, and is exposed to many exploits from the Internet. If compromised,  
the computer can be used to attack your network.  
Incoming traffic from the Internet is usually discarded by the modem router unless the traffic is a  
response to one of your local computers or a service that you have configured in the Ports screen.  
Instead of discarding this traffic, you can have it forwarded to one computer on your network. This  
computer is called the default DMZ server.  
To assign a computer or server to be a default DMZ server:  
1. Log in to the modem router at its default LAN address of http://192.168.0.1 with its default  
user name of admin and default password of password, or using whatever user name,  
password, and LAN address you have chosen for the modem router.  
2. In the main menu, under Advanced, click WAN Setup to display the following screen.  
3. On the WAN Setup screen, select the Default DMZ Server check box.  
4. Type the IP address for that server.  
5. Click Apply to save your changes.  
Advanced Configuration  
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The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host  
Configuration Protocol (DHCP) and Routing Information Protocol (RIP).  
The modem router is shipped preconfigured to use private IP addresses on the LAN side and to act  
as a DHCP server. The modem router’s default LAN IP configuration is:  
LAN IP address: 192.168.0.1  
Subnet mask: 255.255.255.0  
These addresses are part of the designated private address range for use in private networks and  
should be suitable for most applications. If your network has a requirement to use a different IP  
addressing scheme, you can make those changes in the LAN Setup screen.  
To configure LAN settings, log in to the modem router, and under the Advanced heading, select  
LAN Setup. The following screen displays:  
Figure 5-2  
If you make changes you must click Apply in order for the changes to take effect.  
Note: If you change the LAN IP address of the modem router while connected through  
your Internet browser, you will be disconnected. You must then open a new  
connection to the new IP address and log in again.  
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The LAN Setup fields are explained in the following table.  
Table 5-2. LAN Setup  
Settings  
Description  
LAN TCP/IP  
Setup  
IP Address  
The LAN IP address of the modem router.  
IP Subnet Mask  
The LAN subnet mask of the modem router. Combined with  
the IP address, the IP Subnet Mask allows a device to know  
which other addresses are local to it, and which must be  
reached through a gateway or modem router.  
RIP Direction  
RIP (Router Information Protocol) allows a modem router to  
exchange routing information with other routers. This  
setting controls how the modem router sends and receives  
RIP packets. Both is the default.  
Both or Out Only. The modem router broadcasts its  
routing table periodically.  
Both or In Only. The modem router incorporates the RIP  
information that it receives.  
None. The modem router will not send any RIP packets  
and will ignore any RIP packets received.  
RIP Version  
This controls the format and the broadcasting method of the  
RIP packets that the modem router sends. It recognizes  
both formats when receiving. By default, this is RIP-1.  
• RIP-1 is universally supported. It is adequate for most  
networks, unless you have an unusual network setup.  
• RIP-2 carries more information. Both RIP-2B and RIP-2M  
send the routing data in RIP-2 format. RIP-2B uses  
subnet broadcasting. RIP-2M uses multicasting.  
DHCP Server  
For more  
information  
Use Router as a DHCP  
Server  
This check box is usually selected so that the modem router  
functions as a Dynamic Host Configuration Protocol  
Starting IP Address  
Ending IP Address  
Specify the start of the range for the pool of IP addresses in  
the same subnet as the modem router.  
Specify the end of the range for the pool of IP addresses in  
the same subnet as the modem router.  
Address Reservation  
For more information, see “Address  
When you specify a reserved IP address for a computer on  
the LAN, that computer receives the same IP address each  
time it access the modem router’s DHCP server. Assign  
reserved IP addresses to servers that require permanent IP  
settings.  
Advanced Configuration  
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Using the Wireless Modem Router as a DHCP Server  
By default, the modem router functions as a DHCP server, allowing it to assign IP, DNS server,  
and default gateway addresses to all computers connected to the modem router’s LAN. The  
assigned default gateway address is the LAN address of the modem router. The modem router  
assigns IP addresses to the attached computers from a pool of addresses specified in this screen.  
Each pool address is tested before it is assigned to avoid duplicate addresses on the LAN.  
For most applications, the default DHCP and TCP/IP settings of the modem router are satisfactory.  
Click the link to the online document “TCP/IP Networking Basics” in Appendix B for an  
explanation of DHCP and information about how to assign IP addresses for your network.  
Specify the pool of IP addresses to be assigned by setting the starting IP address and ending IP  
address. These addresses should be part of the same IP address subnet as the modem router’s LAN  
IP address. Using the default addressing scheme, you should define a range between 192.168.0.2  
and 192.168.0.254, although you might wish to save part of the range for devices with fixed  
addresses.  
The modem router delivers the following parameters to any LAN device that requests DHCP:  
An IP Address from the range you have defined  
Subnet Mask  
Gateway IP Address (the modem router’s LAN IP address)  
Primary DNS Server (if you entered a primary DNS address in the Basic Settings screen;  
otherwise, the modem router’s LAN IP address)  
Secondary DNS Server (if you entered a secondary DNS address in the Basic Settings screen)  
To use another device on your network as the DHCP server, or to manually configure the network  
settings of all of your computers, clear the Use Router as DHCP Server check box. Otherwise,  
leave it selected. If this service is not selected and no other DHCP server is available on your  
network, you will need to set your computers’ IP addresses manually or they will not be able to  
access the modem router.  
Address Reservation  
When you specify a reserved IP address for a computer on the LAN, that computer always  
receives the same IP address each time it accesses the modem router’s DHCP server. Reserved IP  
addresses should be assigned to computers or servers that require permanent IP settings.  
To reserve an IP address:  
1. Click Add.  
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2. In the IP Address field, type the IP address to assign to the computer or server. (Choose an IP  
address from the modem router’s LAN subnet, such as 192.168.0.x.)  
3. Type the MAC address of the computer or server.  
Tip: If the computer is already present on your network, you can copy its MAC  
address from the Attached Devices screen and paste it here.  
4. Click Apply to enter the reserved address into the table.  
Note: The reserved address is not assigned until the next time the computer contacts  
the modem router’s DHCP server. Reboot the computer or access its IP  
configuration and force a DHCP release and renew.  
To edit or delete a reserved address entry:  
1. Select the radio button next to the reserved address you want to edit or delete.  
2. Click Edit or Delete.  
Configuring LAN Setup  
The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host  
Configuration Protocol (DHCP) and Routing Information Protocol (RIP).  
The modem router is shipped preconfigured to use private IP addresses on the LAN side and to act  
as a DHCP server. The modem router’s default LAN IP configuration is:  
LAN IP address: 192.168.0.1  
Subnet mask: 255.255.255.0  
These addresses are part of the designated private address range for use in private networks and  
should be suitable for most applications. If your network has a requirement to use a different IP  
addressing scheme, you can make those changes in the LAN Setup screen.  
Advanced Configuration  
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To configure LAN settings, log in to the modem router, and under the Advanced heading, select  
LAN Setup. The following screen displays:  
Figure 5-3  
If you make changes you must click Apply in order for the changes to take effect.  
Note: If you change the LAN IP address of the modem router while connected through  
the browser, you will be disconnected. You must then open a new connection to the  
new IP address and log in again.  
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The LAN Setup fields are explained in the following table.  
Table 5-3. LAN Setup  
Settings  
Description  
LAN TCP/IP  
Setup  
IP Address  
The LAN IP address of the modem router.  
IP Subnet Mask  
The LAN subnet mask of the modem router. Combined with  
the IP address, the IP Subnet Mask allows a device to know  
which other addresses are local to it, and which must be  
reached through a gateway or modem router.  
RIP Direction  
RIP (Router Information Protocol) allows a modem router to  
exchange routing information with other routers. This  
setting controls how the modem router sends and receives  
RIP packets. Both is the default.  
Both or Out Only. The modem router broadcasts its  
routing table periodically.  
Both or In Only. The modem router incorporates the RIP  
information that it receives.  
None. The modem router will not send any RIP packets  
and will ignore any RIP packets received.  
RIP Version  
This controls the format and the broadcasting method of the  
RIP packets that the modem router sends. It recognizes  
both formats when receiving. By default, this is RIP-1.  
• RIP-1 is universally supported. It is adequate for most  
networks, unless you have an unusual network setup.  
• RIP-2 carries more information. Both RIP-2B and RIP-2M  
send the routing data in RIP-2 format. RIP-2B uses  
subnet broadcasting. RIP-2M uses multicasting.  
DHCP Server  
For more  
information  
Use Router as a DHCP  
Server  
This check box is usually selected so that the modem router  
functions as a Dynamic Host Configuration Protocol  
Starting IP Address  
Ending IP Address  
Specify the start of the range for the pool of IP addresses in  
the same subnet as the modem router.  
Specify the end of the range for the pool of IP addresses in  
the same subnet as the modem router.  
Address Reservation  
For more information, see “Address  
When you specify a reserved IP address for a computer on  
the LAN, that computer receives the same IP address each  
time it access the modem router’s DHCP server. Assign  
reserved IP addresses to servers that require permanent IP  
settings.  
Advanced Configuration  
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Using the Wireless Modem Router as a DHCP Server  
By default, the modem router functions as a DHCP server, allowing it to assign IP, DNS server,  
and default gateway addresses to all computers connected to the modem router’s LAN. The  
assigned default gateway address is the LAN address of the modem router. The modem router  
assigns IP addresses to the attached computers from a pool of addresses specified in this screen.  
Each pool address is tested before it is assigned to avoid duplicate addresses on the LAN.  
For most applications, the default DHCP and TCP/IP settings of the modem router are satisfactory.  
Click the link to the online document “TCP/IP Networking Basics” in Appendix B for an  
explanation of DHCP and information about how to assign IP addresses for your network.  
Specify the pool of IP addresses to be assigned by setting the starting IP address and ending IP  
address. These addresses should be part of the same IP address subnet as the modem router’s LAN  
IP address. Using the default addressing scheme, you should define a range between 192.168.0.2  
and 192.168.0.254, although you might wish to save part of the range for devices with fixed  
addresses.  
The modem router delivers the following parameters to any LAN device that requests DHCP:  
An IP Address from the range you have defined  
Subnet Mask  
Gateway IP Address (the modem router’s LAN IP address)  
Primary DNS Server (if you entered a primary DNS address in the Basic Settings screen;  
otherwise, the modem router’s LAN IP address)  
Secondary DNS Server (if you entered a secondary DNS address in the Basic Settings screen)  
To use another device on your network as the DHCP server, or to manually configure the network  
settings of all of your computers, clear the Use Router as DHCP Server check box. Otherwise,  
leave it selected. If this service is not selected and no other DHCP server is available on your  
network, you will need to set your computers’ IP addresses manually or they will not be able to  
access the modem router.  
Address Reservation  
When you specify a reserved IP address for a computer on the LAN, that computer always  
receives the same IP address each time it accesses the modem router’s DHCP server. Reserved IP  
addresses should be assigned to computers or servers that require permanent IP settings.  
To reserve an IP address:  
1. Click Add.  
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2. In the IP Address field, type the IP address to assign to the computer or server. (Choose an IP  
address from the modem router’s LAN subnet, such as 192.168.0.x.)  
3. Type the MAC address of the computer or server.  
Tip: If the computer is already present on your network, you can copy its MAC  
address from the Attached Devices screen and paste it here.  
4. Click Apply to enter the reserved address into the table.  
Note: The reserved address is not assigned until the next time the computer contacts  
the modem router’s DHCP server. Reboot the computer or access its IP  
configuration and force a DHCP release and renew.  
To edit or delete a reserved address entry:  
1. Select the radio button next to the reserved address you want to edit or delete.  
2. Click Edit or Delete.  
Dynamic DNS Service  
If your Internet Service Provider (ISP) gave you a permanently assigned IP address, you can  
register a domain name and have that name linked with your IP address by public Domain Name  
Servers (DNS). However, if your Internet account uses a dynamically assigned IP address, you do  
not know in advance what your IP address will be, and the address can change frequently. In this  
case, you can use a commercial Dynamic DNS service, which allows you to register your domain  
to their IP address, and forwards traffic directed at your domain to your frequently changing IP  
address.  
Note: If your ISP assigns a private WAN IP address (such as 192.168.x.x or 10.x.x.x), the  
Dynamic DNS service will not work because private addresses are not routed on  
the Internet.  
Your modem router contains a client that can connect to the Dynamic DNS service provided by  
DynDNS.org. You must first visit their website at www.dyndns.org and obtain an account and host  
name, which you configure in the modem router. Then, whenever your ISP-assigned IP address  
Advanced Configuration  
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changes, your modem router automatically contacts the Dynamic DNS service provider, logs in to  
your account, and registers your new IP address. If your host name is hostname, for example, you  
can reach your modem router at hostname.dyndns.org.  
From the main menu, under Advanced, select Dynamic DNS to display the Dynamic DNS screen.  
Figure 5-4  
To configure Dynamic DNS:  
1. Register for an account with one of the Dynamic DNS service providers whose names appear  
in the Service Provider list. For example, for DynDNS.org, select www.dyndns.org.  
2. Select the Use a Dynamic DNS Service check box.  
3. Select the name of your Dynamic DNS service provider.  
4. Type the host name (or domain name) that your Dynamic DNS service provider gave you.  
5. Type the user name for your Dynamic DNS account. This is the name that you use to log in to  
your account, not your host name.  
6. Type the password (or key) for your Dynamic DNS account.  
7. If your Dynamic DNS provider allows the use of wildcards in resolving your URL, you can  
select the Use Wildcards check box to activate this feature. For example, the wildcard feature  
causes *.yourhost.dyndns.org to be aliased to the same IP address as yourhost.dyndns.org.  
8. Click Apply to save your configuration.  
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Setting up Static Routes  
Static routes provide additional routing information to your router. Under normal circumstances,  
the router has adequate routing information after it has been configured for Internet access, and  
you do not need to configure additional static routes. You must configure static routes only for  
unusual cases such as multiple routers or multiple IP subnets located on your network.  
Static Route Example  
As an example of when a static route is needed, consider the following case:  
Your primary Internet access is through a cable modem to an ISP.  
You have an ISDN router on your home network for connecting to the company where you are  
employed. This router’s address on your LAN is 192.168.0.100.  
Your company’s network address is 134.177.0.0.  
When you first configured your router, two implicit static routes were created. A default route was  
created with your ISP as the modem router, and a second static route was created to your local  
network for all 192.168.0.x addresses. With this configuration, if you attempt to access a device on  
the 134.177.0.0 network, your router forwards your request to the ISP. The ISP forwards your  
request to the company where you are employed, and the request is likely to be denied by the  
company’s firewall.  
In this case you must define a static route, telling your router that 134.177.0.0 should be accessed  
through the ISDN router at 192.168.0.100. The static route setup would look like Figure 5-6.  
In this example:  
The Destination IP Address and IP Subnet Mask fields specify that this static route applies  
to all 134.177.x.x addresses.  
The Gateway IP Address field specifies that all traffic for these addresses should be  
forwarded to the ISDN router at 192.168.0.100.  
The value in the Metric field represents the number of routers between your network and the  
destination. This is a direct connection, so it can be set to the minimum value of 2.  
The Private check box is selected only as a precautionary security measure in case RIP is  
activated.  
Advanced Configuration  
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Configuring Static Routes  
1. Log in to the modem router at its default LAN address of http://192.168.0.1 with its default  
user name of admin and default password of password, or using whatever user name,  
password, and LAN address you have chosen for the modem router.  
2. In the main menu, under Advanced, select Static Routes to display the Static Routes table.  
Figure 5-5  
3. To add a static route:  
a. Click Add to open the following Static Routes screen.  
Figure 5-6  
b. Enter a route name for this static route in the Route Name field. This name is for  
identification purpose only.  
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c. Select Private if you want to limit access to the LAN only. The static route will not be  
reported in RIP.  
d. Select Active to make this route effective.  
e. Enter the destination IP address of the final destination.  
f. Enter the IP subnet mask for this destination. If the destination is a single host, type  
255.255.255.255.  
g. Enter the gateway IP address, which must be a router on the same LAN segment as the  
router.  
h. Enter a number between 2 and 15 as the metric value in the Metric field. This represents  
the number of routers between your network and the destination. Usually, a setting of 2 or  
3 works.  
4. Click Apply. The Static Routes table is updated to show the new entry.  
Figure 5-7  
Configuring Universal Plug and Play  
Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access  
the network and connect to other devices as needed. UPnP devices can automatically discover the  
services from other registered UPnP devices on the network.  
Advanced Configuration  
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1. Select UPnP on the main menu to display the UPnP screen:  
Figure 5-8  
2. Fill in the settings on the UPnP screen:  
Turn UPnP On. UPnP can be enabled or disabled for automatic device configuration. The  
default setting for UPnP is enabled. If UPnp is disabled, the modem router does not allow  
any device to automatically control the resources, such as port forwarding (mapping), of  
the modem router.  
Advertisement Period. The advertisement period is how often the modem router  
advertises (broadcasts) its UPnP information. This value can range from 1 to 1440  
minutes. The default period is 30 minutes. Shorter durations ensure that control points  
have current device status at the expense of additional network traffic. Longer durations  
might compromise the freshness of the device status but can significantly reduce network  
traffic.  
Advertisement Time To Live. The time to live for the advertisement is measured in hops  
(steps) for each UPnP packet sent. A hop is the number of steps allowed to propagate for  
each UPnP advertisement before it disappears. The number of hops can range from 1 to  
255. The default value for the advertisement time to live is 4 hops, which should be fine  
for most home networks. If you notice that some devices are not being updated or reached  
correctly, then it might be necessary to increase this value a little.  
UPnP Portmap Table. The UPnP Portmap Table displays the IP address of each UPnP  
device that is currently accessing the modem router and which ports (internal and external)  
that device has opened. The UPnP Portmap Table also displays what type of port is opened  
and if that port is still active for each IP address.  
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3. To save, cancel your changes, or refresh the table:  
Click Apply to save the new settings to the modem router.  
Click Cancel to disregard any unsaved changes.  
Click Refresh to update the portmap table and to show the active ports that are currently  
opened by UPnP devices.  
Building Wireless Bridging and Repeating Networks  
With the DGN3500 modem router, you can build large bridged wireless networks that form an  
IEEE 802.11n Wireless Distribution System (WDS). Using the modem router with other access  
points (APs) and wireless devices, you can connect clients by using their MAC addresses rather  
than by specifying IP addresses.  
Here are some examples of wireless bridged configurations:  
Point-to-point bridge. The modem router communicates with another bridge-mode wireless  
Multi-point bridge. The modem router is the “master” for a group of bridge-mode wireless  
stations. Then all traffic is sent to this master, rather than to other access points. See  
Repeater with wireless client association. Sends all traffic to the remote access point. See  
Note: The wireless bridging and repeating feature uses the default security profile to send  
and receive traffic.  
Advanced Configuration  
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To view or change these configurations, select Advanced Wireless Settings from the main menu,  
and then select the WDS radio button:  
Figure 5-9  
Configuring a Point-to-Point Bridge Configuration  
In point-to-point bridge mode, the DGN3500 modem router communicates as an access point with  
another bridge-mode wireless station. As a bridge, wireless client associations are disabled—only  
wired clients can be connected. You must enter the MAC address of the other bridge-mode  
wireless station in the field provided. Use wireless security to protect this communication.  
The following figure shows an example of point-to-point bridge mode.  
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Both access points (APs) are in  
point-to-point bridge mode.  
AP 2  
AP 1 (DGN3500 modem router)  
Internet  
192.168.0.1  
Switch or hub  
PC’s  
LAN Segment 2  
LAN Segment 1  
PC’s  
Figure 5-10  
To set up a point-to-point bridge configuration (shown in Figure 5-10):  
1. Configure the DGN3500 modem router (AP 1) on LAN Segment 1 in point-to-point bridge  
mode.  
2. Configure the other access point (AP 2) on LAN Segment 2 in point-to-point bridge mode.  
The DGN3500 modem router must have AP 2’s MAC address in its Remote MAC Address  
field, and AP 2 must have the DGN3500’s MAC address in its Remote MAC Address field.  
3. Configure both APs and verify that both APs are using the same SSID, channel, authentication  
mode, if any, and security settings if security is in use.  
4. Disable the DHCP server on AP2. AP1 will then be the DHCP server.  
5. Verify connectivity across LAN Segment 1 and LAN Segment 2.  
A computer on either LAN segment should be able to connect to the Internet or share files and  
printers of any other PCs or servers connected to LAN Segment 1 or LAN Segment 2.  
Configuring a Repeater with Wireless Client Association  
In the repeater mode with wireless client association, the DGN3500 modem router sends all traffic  
to a remote AP. For the repeater mode, you must enter the MAC address of the remote “parent”  
access point. Alternatively, you can configure the DGN3500 modem router as the parent by  
entering the address of a “child” access point. Note that the following restrictions apply:  
Advanced Configuration  
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You do not have the option of disabling client associations with this DGN3500 modem router.  
You cannot configure a sequence of parent/child APs. You are limited to only one parent AP,  
although if the DGN3500 modem router is the parent AP, it can connect with up to four child  
APs.  
The following figure shows an example of a Repeater mode configuration.  
Wireless PC  
associated  
with AP 1  
Wireless PC  
associated  
with AP2  
DGN3500 modem router  
AP 2 in repeater mode  
Internet  
Wireless PC  
associated  
with AP 3  
192.168.0.1  
PCs  
AP 1 (parent AP in repeater mode)  
AP 3 in repeater mode  
Figure 5-11  
To set up a repeater with wireless client association:  
1. Configure the operating mode of the devices.  
AP 2 and AP 3 in the first two Remote MAC Address fields.  
Configure AP 2 with the MAC address of AP 1 in the Remote MAC Address field.  
Configure AP 3 with the MAC address of AP 1 in the Remote MAC Address field.  
2. Verify the following for both access points:  
The LAN network configuration of each AP is configured to operate in the same LAN  
network address range as the LAN devices.  
The APs must be on the same LAN. That is, the LAN IP addresses for the APs must be in  
the same network.  
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If you are using DHCP, AP devices should be set to Obtain an IP address automatically  
(DHCP Client) in the IP Address Source section of the Basic IP Settings screen.  
AP devices must use the same SSID, channel, authentication mode, and encryption.  
3. Verify connectivity across the LANs. A computer on any LAN segment should be able to  
connect to the Internet or share files and printers with any other PCs or servers connected to  
any of the three WLAN segments.  
Advanced Configuration  
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Chapter 6  
USB Storage  
This chapter describes how to access and configure a USB storage drive attached to your modem  
router.  
Figure 6-1  
Note: The USB port on the modem router can be used only to connect USB storage  
devices like flash drives or hard drives. Do not connect computers, USB modems,  
printers, CD drives, or DVD drives to the modem router USB port.  
This chapter includes the following sections:  
USB Storage  
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USB Drive Requirements  
The modem router works with 1.0 and 1.1 (USB Full Speed) and 2.0 (USB High Speed) standards.  
The approximate USB bus speeds are shown below.  
Bus  
Speed/Second  
USB 1.1  
USB 2.0  
12 Mbits  
480 Mbits  
Actual bus speeds can vary, depending on the CPU speed, memory, speed of the network, and  
other variables.  
The modem router should work with USB 2.0 or 1.1-compliant external flash and hard drives. For  
the most up-to-date list of USB drives supported by the modem router, go to:  
http://kbserver.netgear.com/kb_web_files/n101300.asp  
When selecting a USB device, bear in mind the following:  
The USB port on the modem router can be used with one USB hard drive at a time. Do not  
attempt to use a USB hub attached to the USB port.  
Per the USB 2.0 specification, the maximum available power is 5V @ 0.5A. Some USB  
devices may exceed this requirement, in which case the device may not function or may  
function erratically. Check the documentation for your USB device to be sure.  
The modem router supports FAT, FAT32, NTFS (read only) and Linux file systems.  
File Sharing Scenarios  
You can share files on the USB drive for a wide variety of business and recreational purposes. The  
files can be any PC, Mac, or Linux file type including text files, Word, PowerPoint, Excel, MP3,  
pictures, and multimedia. USB drive applications include:  
Sharing multimedia with friends and family — sharing MP3 files, pictures, and other  
multimedia with local and remote users.  
Sharing resources on your network — storing files in a central location so that you do not have  
to power up a computer to perform local sharing. In addition, you can share files between  
Macintosh, Linux, and PC computers by using the USB drive as a go-between the systems.  
Sharing files with offsite coworkers — sharing files such as Word documents, PowerPoint  
presentations, and text files with remote users.  
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A few common uses are described in the following sections.  
Sharing Photos with Friends and Family  
You can create your own central storage location for photos and multimedia. This eliminates the  
need to log in to (and pay for) an external photo sharing site.  
To share files with your friends and family:  
1. Insert your USB drive into the USB port on the modem router either directly or with a USB  
cable.  
Computers on your local area network (LAN) can automatically access this USB drive using a  
Web browser or Microsoft Networking.  
Storing Files in a Central Location for Printing  
This scenario is for a family that has one high quality color printer directly attached to a PC, but  
not shared on the local area network (LAN). This family does not have a print server:  
The daughter has some photos on her Macintosh computer that she wants to print.  
The mother has a photo-capable color printer directly attached to her PC, but not shared on the  
network.  
The mother and daughter’s computers are not visible to each other on the network.  
How can the daughter print her photos on the color printer attached to her mother’s PC? This is  
where the USB drive on the modem router can save you time and effort.  
1. The daughter accesses the USB drive by typing \\readyshare in the address field of her Web  
browser. Then she copies the photos to the USB drive.  
2. The mother uses a her Web browser or Microsoft Networking to transfer the files from the  
USB drive to the PC. Then she prints the files.  
Sharing Large Files with Colleagues  
Sending files that are larger than 5 MB can pose a problem for many e-mail systems. The modem  
router allows you to share very large files such as PowerPoint presentations or ZIP files with  
colleagues at another site. Rather than tying up their mail systems with large files, your colleagues  
can use FTP to easily download shared files from the modem router.  
Sharing files with a remote colleague involves the following steps:  
USB Storage  
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1. To protect your network, set up appropriate security. Create a user name and password for the  
colleague with appropriate access.  
2. If you want to limit USB drive access to only Read Access, from the modem router USB  
Storage (Basic Settings) screen, click Edit a Network folder. In the Write Access field, select  
admin, and then click Apply.  
Note: The password for admin is the same one that you use to access the modem  
router. By default it is password.  
3. Enable FTP via Internet in the USB Storage (Advanced Settings) screen. See “Configuring  
USB Storage Basic Settings  
You can view or edit basic settings for the USB storage device attached to your modem router. On  
the modem router main menu below the USB heading, select Basic Settings. The following screen  
displays:  
Figure 6-2  
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By default, the USB storage device is available to all computers on your local area network  
(LAN). To access your USB device from this screen, you can click the Network/Device Name or  
the Share Name.  
Network/Device Name:  
\\readyshare  
Share Name:  
\\readyshare\USB_Storage  
Figure 6-3  
You can also type \\readyshare in the address field of your Web browser.  
Note: If you logged in to the modem router before you connected your USB device, you  
might not see your USB device in the modem router screens until you log out and  
then log back in again.  
The following table explains the fields and buttons in this screen.  
Table 6-1. USB Storage Basic Settings  
Fields and Buttons  
Description  
Network Device Name  
The default is \\readyshare. This is the name used to  
access the USB device connected to the modem router.  
USB Storage  
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Table 6-1. USB Storage Basic Settings  
Fields and Buttons  
Description  
Available Network  
folders  
Folder Name  
Volume name  
Full path of the used by the Network Folder.  
Volume name from the storage device (either USB drive  
or HDD).  
Total/Free Space  
Share Name  
Shows the current utilization of the storage device.  
• You can click the name shown or you can type it in the  
address field of your Web browser.  
• If Not Shared is shown then the default share has been  
deleted and no other share for the root folder exists.  
Click the link to change this setting.  
Read/Write Access  
• Shows the permissions/access controls on the network  
folder:  
• All -no password allows all users to access the network  
folder.  
• admin uses the same password that you use to log in to  
the modem router main menu.  
Edit button  
You can click the Edit button to edit the Available Network  
Safely Remove USB Device button  
Click to safely remove the USB device attached to your  
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Editing a Network Folder  
This process is the same from either the USB Storage (Basic Settings) screen or the USB Storage  
(Advanced Settings) screen. Click the Edit button to open the Edit Network Folder screen:  
Figure 6-4  
You can use this screen to select a folder, to change the Share Name, or to change the Read  
Access or Write Access from All-no password to admin. The password for admin is the same  
one that is used to log in to the modem router main menu. By default it is password.  
Note: You must click Apply in order for your changes to take effect.  
USB Storage  
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Configuring USB Storage Advanced Settings  
To configure advanced USB settings, under the USB heading on the modem router main menu,  
select Advanced Settings. The USB Storage (Advanced Settings) screen displays:  
Figure 6-5  
You can use this screen to specify access to the USB storage device. The following table explains  
the fields and buttons in the USB Storage Advanced Settings screen.  
Table 6-2. USB Storage Advanced Settings  
Fields  
Description  
Network Device Name  
The default is readyshare. This is the name used to access  
the USB device connected to the modem router from your  
computer.  
Workgroup  
If you are using a Windows Workgroup rather than a domain,  
the Workgroup name is displayed here.  
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Table 6-2. USB Storage Advanced Settings (continued)  
Fields  
Description  
Access Method Network Connection  
Enabled by default, this allows all users on the LAN to have  
access to the USB drive.  
HTTP  
Disabled by default. If you enable this setting, you can type  
http://readyshare to access the USB drive.  
HTTP (via Internet)  
Disabled by default. If you enable this settings, remote users  
can type http://readyshare to access the USB drive over the  
Internet.  
FTP  
Disabled by default.  
FTP (via Internet)  
Disabled by default. If you enable this settings, remote users  
can access the USB drive via ftp over the Internet.  
Available  
Network Folders  
Folder Name  
Volume name  
Full path of the used by the Network Folder.  
Volume name from the storage device (either USB drive or  
HDD).  
Total/Free Space  
Share Name  
The current utilization of the storage device.  
• You can click the name shown or you can type it into the  
address field of your Web browser.  
• If Not Shared is shown then the default share has been  
deleted and no other share for the root folder exists. Click  
the link to change this setting.  
Read/Write Access  
• Shows the permissions/access controls on the Network  
Folder:  
• All -no password allows all users to access the Network  
Folder.  
• admin prompts you to enter the same password that you use  
to log in to the modem router main menu.  
USB Storage  
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Creating a Network Folder  
From the USB Storage (Advanced Settings) screen. Click the Create a Network Folder button to  
open the Create a Network Folder screen:  
Figure 6-6  
You can use this screen to create a folder and to specify its Share Name, Read Access, and Write  
Access from All-no password to admin. The password for admin is the same one that is used to  
log in to the modem router main menu. By default it is password.  
Note: You must click Apply in order for your changes to take effect.  
Unmounting a USB Drive  
Warning: Unmount the USB drive first before physically unplugging it from the modem  
router. If the USB disk is removed or a cable is pulled while data is being  
written to the disk, it could result in file or disk corruption.  
To unmount a USB disk drive so that no users can access it, from the USB Settings screen, click  
the Safely Remove USB button. This takes the drive offline.  
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Specifying Approved USB Devices  
You can specify which USB devices are approved for use when connected to the modem router.  
1. Under the Advanced Heading, select USB Settings from the main menu, and then click  
Approved Devices. The USB Drive Approved Settings screen displays:  
Figure 6-7  
2. Select the USB device from the Available USB Devices list.  
3. Click Add.  
4. Select the Allow only approved devices check box.  
5. Click Apply so that your change goes into effect.  
If you want to approve another USB device, you must first use the Safely Remove USB Device  
button to unmount the currently connected USB device. Connect the other USB device, and then  
repeat this process.  
USB Storage  
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Connecting to the USB Drive from a Remote Computer  
To connect to the USB drive from remote computers using a Web browser, you must use the  
router’s Internet port IP address.  
Locating the Internet Port IP Address  
The Router Status screen shows the Internet port IP address:  
1. Log in to the modem router.  
2. Under the Maintenance section in the left navigator, click Router Status.  
3. Record the IP address that is listed for the Internet Port. This is the IP address you can use to  
connect to the router remotely.  
Accessing the Router’s USB Drive Remotely Using FTP  
You can connect to the router’s USB drive using a Web browser:  
1. Connect to the router by typing ftp:// and the Internet port IP address in the address field of  
Internet Explorer or Netscape® Navigator, for example:  
ftp://10.1.65.4 If you are using dynamic DNS, you can type the DNS name rather than the IP  
address.  
2. Type the account name and password that has access rights to the USB drive.  
3. The directories of the USB drive that your account has access to will be displayed, for  
example, share/partition1/directory1. You can now read and copy files from the USB  
directory.  
Connecting to the USB Drive with Microsoft Network  
Settings  
You can access the USB drive from local computers on your home or office network using  
Microsoft network settings. You must be running Microsoft Windows 2000, XP, or older versions  
of Windows with Microsoft networking enabled. You can use normal Explorer operations such as  
drag and drop, file open, or cut/paste files from:  
Microsoft Windows Start Menu, Run option  
Windows Explorer  
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Network Neighborhood or My Network Place  
Enabling File and Printer Sharing  
Each computer’s network properties must be set to enable network communication with the USB  
drive. File and Printer Sharing for Microsoft Networks must be enabled, as described below.  
Note: In Windows 2000 and Windows XP, File and Printer Sharing is enabled by default.  
Configuring Windows 98SE and Windows ME  
The easiest way to get to your network properties is to go to your desktop, right-click Network  
Neighborhood and then click Properties. File and printer sharing for Microsoft Windows should be  
listed. If not, click Add and follow the installation prompts.  
Note: Note: If you have any questions on File and Printer Sharing, please contact  
Microsoft for assistance.  
Configuring Windows 2000 and Windows XP  
Right-click on the network connection for your local area network. File and Printer Sharing for  
Microsoft Windows should be listed. If not, click Install and follow the installation prompts.  
USB Storage  
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Chapter 7  
Troubleshooting  
This chapter provides information about troubleshooting your modem router. After each problem  
description, instructions are provided to help you diagnose and solve the problem. For the common  
problems listed, go to the section indicated.  
Is the router on?  
Have I connected the router correctly?  
I cannot access the router’s configuration with my browser.  
I have configured the router but I cannot access the Internet.  
I cannot remember the router’s configuration password.  
I want to clear the configuration and start over again.  
Basic Functioning  
After you turn on power to the router, the following sequence of events should occur:  
1. When power is first applied, verify that the Power LED is on.  
2. After approximately 10 seconds, verify the following:  
a. The LAN port LEDs are lit for any local ports that are connected.  
b. The ADSL Link LED is lit.  
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If the ADSL link LED is lit, a link has been established to the connected device. If a LAN port  
is connected to a 100 Mbps device, verify that the port’s LED is green. If the port is 10 Mbps,  
the LED is amber.  
If any of these conditions does not occur, refer to the appropriate following section.  
“Welcome” Page Displays instead of Router Management  
Interface  
This situation can occur if the CD Setup Wizard does not complete successfully; the unit will stay  
in “Wizard Mode”. If the “Welcome” page displays instead of the Router Management interface  
when you try to go to the Internet or log into the Router Management interface, you can bypass the  
wizard using one of the following methods:  
Log into the Router Management interface at http://routerlogin.com/basicsetting.htm.  
Perform a factory reset to take the router out of “Wizard Mode” altogether.  
Power LED Is Not On  
If the Power and other LEDs are off when your router is turned on:  
Make sure that the power cord is properly connected to your router and that the power supply  
adapter is properly connected to a functioning power outlet.  
Check that you are using the 12 V DC power adapter supplied by NETGEAR for this product.  
If the error persists, you have a hardware problem and should contact Technical Support.  
Power LED Is Red  
When the router is turned on, it performs a power-on self-test. If the Power LED turns red after a  
few seconds or at any other time during normal operation, there is a fault within the router. The  
Power LED also turns red when you press the Wireless On/Off and WPS buttons on the side panel  
of the router simultaneously for 6 seconds, and blinks red 3 times when you release these buttons.  
However, in this case, the modem router is working normally.  
If the Power LED turns red to indicate a router fault, turn the power off and on to see if the router  
recovers.  
Troubleshooting  
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If the power LED is still red 1 minute after power up:  
Turn the power off and on to see if the router recovers.  
Clear the router’s configuration to factory defaults. This sets the router’s IP address to  
192.168.0.1. This procedure is explained in “Using the Wireless On/Off and WPS Buttons to  
If the error persists, you might have a hardware problem and should contact Technical Support.  
LAN or ADSL Port LED Is Not On  
If either the LAN LEDs or ADSL Link LED does not light when the Ethernet connection is made,  
check the following:  
Make sure that the Ethernet cable connections are secure at the router and at the hub or  
workstation.  
Make sure that power is turned on to the connected hub or workstation.  
Be sure you are using the correct cable: when connecting the ADSL port, use the cable that  
was supplied with the wireless-N modem router. If the ADSL link LED is still off, this may  
mean that there is no ADSL service or the cable connected to the ADSL port is bad.  
Window Appears Asking You to Reload Firmware  
If a window appears with a message asking you to reload the firmware, this indicates that a  
problem has been detected with the current firmware. Please follow the on-screen instructions to  
access new firmware and reload the firmware into your router.  
Cannot Log in to the Wireless Modem Router  
If you are unable to log in to the modem router from a computer on your local network, check the  
following:  
If you are using an Ethernet-connected computer, check the Ethernet connection between the  
computer and the router as described in the previous section.  
Make sure that your computer’s IP address is on the same subnet as the router. If you are using  
the recommended addressing scheme, your computer’s address should be in the range of  
192.168.0.2 to 192.168.0.254. Follow the instructions in the online document that you can  
access from “Preparing Your Network” in Appendix B for information about how to configure  
your computer.  
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If your computer’s IP address is shown as 169.254.x.x, recent versions of Windows and  
MacOS will generate and assign an IP address if the computer cannot reach a DHCP server.  
These auto-generated addresses are in the range of 169.254.x.x. If your IP address is in this  
range, check the connection from the computer to the router, and reboot your computer.  
If your router’s IP address was changed and you do not know the current IP address, clear the  
router’s configuration to factory defaults. This sets the router’s IP address to 192.168.0.1. This  
Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using  
Internet Explorer, click Refresh to be sure that the Java applet is loaded.  
Try quitting the browser and launching it again.  
Make sure you are using the correct login information. The factory default login name is  
admin, and the password is password. Make sure that Caps Lock is off when you enter this  
information.  
If the router does not save changes you have made, check the following:  
When entering configuration settings, be sure to click the Apply button before moving to  
another screen, or your changes are lost.  
Click the Refresh or Reload button in the Web browser. The changes might have occurred,  
but the Web browser might be caching the old configuration.  
Troubleshooting the ISP Connection  
If your router is unable to access the Internet, you should check the ADSL connection, then the  
WAN TCP/IP connection.  
ADSL Link  
If your router is unable to access the Internet, you should first determine whether you have an  
ADSL link with the service provider. The state of this connection is indicated with the Internet  
LED.  
ADSL Link LED Is Green or Blinking Green  
If your ADSL link LED is green or blinking green, then you have a good ADSL connection. You  
can be confident that the service provider has connected your line correctly and that your wiring is  
correct.  
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ADSL Link LED Is Blinking Amber  
If your ADSL link LED is blinking amber, then your modem router is attempting to make an  
ADSL connection with the service provider. The LED should turn green within several minutes.  
If the ADSL link LED does not turn green, disconnect all telephones on the line. If this solves the  
problem, reconnect the telephones one at a time, being sure to use a microfilter on each telephone.  
If the microfilters are connected correctly, you should be able to connect all your telephones.  
If disconnecting telephones does not result in a green ADSL link LED, there might be a problem  
with your wiring. If the telephone company has tested the ADSL signal at your network interface  
device (NID), then you might have poor-quality wiring in your house.  
ADSL Link LED Is Off  
If the ADSL link LED is off, disconnect all telephones on the line. If this solves the problem,  
reconnect the telephones one at a time, being sure to use a microfilter on each telephone. If the  
microfilters are connected correctly, you should be able to connect all your telephones.  
If disconnecting telephones does not result in a green ADSL link LED, check for the following:  
Check that the telephone company has made the connection to your line and tested it.  
Verify that you are connected to the correct telephone line. If you have more than one phone  
line, be sure that you are connected to the line with the ADSL service. It might be necessary to  
use a swapper if your ADSL signal is on pins 1 and 4 or the RJ-11 jack. The modem router  
uses pins 2 and 3.  
Internet LED is Red  
If the Internet LED is red, the device was unable to connect to the Internet. Verify the following:  
Check that your log-in credentials are correct, or that the information you entered on the Basic  
Settings screen is correct.  
Check with your ISP to verify that the Multiplexing method, VPI, and VCI settings on the  
ADSL settings screen are correct.  
Check if your ISP has a problem—it may not be the router that cannot connect to the Internet  
but your ISP that cannot provide an Internet connection.  
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Obtaining an Internet IP Address  
If your modem router is unable to access the Internet, and your Internet LED is green or blinking  
green, you should determine whether the modem router is able to obtain an Internet IP address  
from the ISP. Unless you have been assigned a static IP address, your modem router must request  
an IP address from the ISP. You can determine whether the request was successful using the  
browser interface.  
To check the Internet IP address from the browser interface:  
1. Launch your browser, and select an external site such as www.netgear.com.  
2. Access the main menu of the modem router’s configuration at http://192.168.0.1.  
3. In the main menu, under Maintenance, select Router Status and check that an IP address is  
shown for the WAN port. If 0.0.0.0 is shown, your modem router has not obtained an IP  
address from your ISP.  
If your router is unable to obtain an IP address from the ISP, the problem might be one of the  
following:  
If you have selected a login program, the service name, user name, or password might be  
incorrectly set. See the following section, “Troubleshooting PPPoE or PPPoA.  
Your ISP might check for your computer’s host name.  
Assign the computer host name of your ISP account to the modem router in the browser-based  
Setup Wizard.  
Your ISP allows only one Ethernet MAC address to connect to Internet, and might check for  
your computer’s MAC address. In this case, do one of the following:  
Inform your ISP that you have bought a new network device, and ask them to use the  
router’s MAC address.  
Configure your router to spoof your computer’s MAC address. This can be done in the  
Basic Settings screen. See the RangeMax Wireless-N DSL Gigabit Modem Router  
DGN3500 Setup Manual.  
Troubleshooting PPPoE or PPPoA  
The PPPoE or PPPoA connection can be debugged as follows:  
1. Access the main menu of the router at http://192.168.0.1.  
2. Under Maintenance, select Router Status.  
3. Click the Connection Status button.  
4. If all of the steps indicate OK, then your PPPoE or PPPoA connection is up and working.  
Troubleshooting  
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5. If any of the steps indicates Failed, you can attempt to reconnect by clicking Connect. The  
modem router will continue to attempt to connect indefinitely.  
If you cannot connect after several minutes, you might be using an incorrect service name, user  
name, or password. There also might be a provisioning problem with your ISP.  
Note: Unless you connect manually, the modem router will not authenticate using PPPoE  
or PPPoA until data is transmitted to the network.  
Troubleshooting Internet Browsing  
If your modem router can obtain an IP address, but your computer is unable to load any Web pages  
from the Internet:  
Your computer might not recognize any DNS server addresses.  
A DNS server is a host on the Internet that translates Internet names (such as www addresses)  
to numeric IP addresses. Typically your ISP provides the addresses of one or two DNS servers  
for your use. If you entered a DNS address during the modem router’s configuration, reboot  
your computer, and verify the DNS address as described in the online document that you can  
access from “Preparing Your Network” in Appendix B. Alternatively, you can configure your  
computer manually with DNS addresses, as explained in your operating system  
documentation.  
Your computer might not have the modem router configured as its TCP/IP modem router.  
If your computer obtains its information from the modem router by DHCP, reboot the  
computer, and verify the modem router address as described in the online document that you  
Resolving a ‘Reload Firmware’ Message  
When you attempt to connect to the Internet, Windows may display a message that you must  
reload the router’s firmware. If this situation occurs, a problem has been detected with the router’s  
firmware.  
To recover the firmware:  
1. If you already have the firmware file on your PC, go directly to step 2. If you do not have the  
firmware file on your PC, obtain the firmware from the NETGEAR support site at  
http://www.netgear.com/support.  
2. Click Browse.  
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3. Navigate to the firmware file. (If you used the Setup CD, recovery firmware is located in the  
C:\Netgear directory.)  
4. Click Upgrade.  
5. The recovery process takes about 5 minutes. Wait for the progress bar to complete. After the  
firmware recovery is complete, the login screen for the Smart Wizard displays, allowing you  
to log in to the modem router to check its status.  
Troubleshooting a TCP/IP Network Using the Ping Utility  
Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request packet  
to the designated device. The device then responds with an echo reply. You can easily troubleshoot  
a TCP/IP network by using the ping utility in your computer.  
Testing the LAN Path to Your Router  
You can ping the router from your computer to verify that the LAN path to your router is set up  
correctly.  
To ping the router from a PC running Windows 95 or later:  
1. From the Windows toolbar, click the Start button, and select Run.  
2. In the field provided, type Ping followed by the IP address of the router, as in this example:  
ping 192.168.0.1  
3. Click OK.  
You should see a message like this one:  
Pinging <IP address> with 32 bytes of data  
If the path is working, you see this message:  
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx  
If the path is not working, you see this message:  
Request timed out  
If the path is not functioning correctly, you could have one of the following problems:  
Wrong physical connections  
Make sure that the LAN port LED is on. If the LED is off, follow the instructions in  
Troubleshooting  
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Check that the corresponding Link LEDs are on for your network interface card and  
for the hub ports (if any) that are connected to your workstation and router.  
Wrong network configuration  
Verify that the Ethernet card driver software and TCP/IP software are both installed  
and configured on your PC or workstation.  
Verify that the IP address for your router and your workstation are correct and that the  
addresses are on the same subnet.  
Testing the Path from Your Computer to a Remote Device  
After verifying that the LAN path works correctly, test the path from your PC to a remote device.  
In the Windows Run screen, type:  
PING -n 10 IP address  
where IP address is the IP address of a remote device such as your ISP’s DNS server.  
If the path is functioning correctly, replies as in the previous section are displayed. If you do not  
receive replies:  
Check that your PC has the IP address of your router listed as the default modem router. If the  
IP configuration of your PC is assigned by DHCP, this information will not be visible in your  
PC’s Network Control Panel. Verify that the IP address of the router is listed as the default  
modem router as described in the online document that you can access from “Preparing Your  
Check to see that the network address of your PC (the portion of the IP address specified by  
the netmask) is different from the network address of the remote device.  
Check that your cable or DSL modem is connected and functioning.  
If your ISP assigned a host name to your PC, enter that host name as the account name in the  
Basic Settings screen.  
Your ISP could be rejecting the Ethernet MAC addresses of all but one of your PCs. Many  
broadband ISPs restrict access by allowing traffic only from the MAC address of your  
broadband modem, but some ISPs additionally restrict access to the MAC address of a single  
PC connected to that modem. If this is the case, you must configure your router to “clone” or  
“spoof” the MAC address from the authorized PC. Refer to your RangeMax Wireless-N DSL  
Gigabit Modem Router DGN3500 Setup Manual.  
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Restoring the Default Configuration and Password  
This section explains how to restore the factory default configuration settings, changing the  
router’s administration password to password and the IP address to 192.168.0.1. You can erase the  
current configuration and restore factory defaults in two ways:  
Press the Wireless On/Off and WPS buttons on the side panel of the router simultaneously for  
6 seconds to reset the router to its factory default settings. Use this method for cases when the  
administration password or IP address is not known.  
Using the Wireless On/Off and WPS Buttons to Reset the Router  
To restore the factory default configuration settings when you do not know the administration  
password or IP address, you must use the Wireless On/Off and WPS buttons on the side panel of  
the router:  
1. Press and hold the Wireless On/Off and WPS buttons simultaneously until the Power LED  
turns red (about 6 seconds).  
2. Release the Wireless On/Off and WPS buttons. The LED blinks red three times and then turn  
green when the router has reset to the factory default state. Wait for the router to reboot.  
Problems with Date and Time  
In the main menu, under Security, select Schedule to display the current date and time of day. The  
modem router uses the Network Time Protocol (NTP) to obtain the current time from one of  
several network time servers on the Internet. Each entry in the log is stamped with the date and  
time of day. Problems with the date and time function can include:  
Date shown is January 1, 2000.  
Cause. The router has not yet successfully reached a network time server. Check that your  
Internet access is configured correctly. If you have just completed configuring the router, wait  
at least 5 minutes, and check the date and time again.  
Time is off by one hour.  
Cause. The router does not automatically sense daylight savings time. In the Schedule screen,  
select the Adjust for Daylight Savings Time check box.  
Troubleshooting  
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Appendix A  
Technical Specifications  
This appendix provides technical specifications for the modem router.  
General Specifications  
Specification  
Description  
Network Protocol and Standards Compatibility  
Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE or PPPoA, RFC 1483  
Bridged or Routed Ethernet, and RFC 1577 Classical IP over ATM  
Power Adapter  
North America  
UK, Australia  
Europe  
120V, 60 Hz, input  
240V, 50 Hz, input  
230V, 50 Hz, input  
12 V AC @ 1.0A output  
All regions (output)  
Physical  
Dimensions  
7.0" x 5.1" x 1.2"  
177.5 mm x 130 mm x 31 mm  
Weight  
0.58 lbs.  
0.265 kg  
Environmental  
Operating temperature  
Operating humidity  
0to 40C (32º to 104º F)  
10% to 90% relative humidity, noncondensing  
–20to 70C (–4º to 158º F)  
Storage temperature  
Storage humidity  
5 to 95% relative humidity, noncondensing  
Regulatory Compliance  
Meets requirements of:  
FCC Part 15 Class B; VCCI Class B; EN 55 022 (CISPR 22),  
Class B  
Technical Specifications  
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Specification  
Description  
Interface Specifications  
LAN  
10BASE-T or 100BASE-Tx, RJ-45  
WAN  
ADSL, Dual RJ-11, pins 2 and 3  
T1.413, G.DMT, G.Lite  
USB  
?
Factory Default Configuration  
You can use the Restore Factory Settings button on the rear panel of the modem router to return its  
configuration to the factory settings. This is called a hard reset. To perform a hard reset, press and  
hold the Restore Factory Settings button until the LEDs flash. Your modem router retarts and  
returns to the factory configuration settings shown in the following table.  
Feature  
Login  
Default Behavior  
Modem Router user login URL  
admin  
User name (case-sensitive)  
Login password (case-sensitive)  
ReadyShare Access  
password  
\\readyshare  
Internet Connection  
WAN MAC address  
WAN MTU size  
Port speed  
Use default address  
1500  
Autosensing  
Local Network (LAN)  
LAN IP  
192.168.0.1  
255.255.255.0  
None  
Subnet mask  
RIP direction  
RIP version  
Disabled  
None  
RIP authentication  
DHCP server  
Enabled  
DHCP starting IP address  
192.168.0.2  
Technical Specifications  
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Feature  
DHCP ending IP address  
Default Behavior  
192.168.0.254  
Disabled  
GMT  
DMZ  
Time zone  
Time zone adjusted for daylight savings Disabled  
time  
SNMP  
Firewall  
Disabled  
Inbound (communications coming in from Disabled (except traffic on port 80, the http port)  
the Internet)  
Outbound (communications going out to Enabled (all)  
the Internet)  
Source MAC filtering  
Wireless  
Disabled  
Wireless communication  
SSID name  
Enabled  
NETGEAR  
Disabled  
Enabled  
Autoa  
Security  
Broadcast SSID  
Transmission speed  
Country/region  
United States (in North America; otherwise, varies by  
region)  
RF channel  
11 unti lthe region is selected  
Operating mode  
Up to 130 Mbps (with 20/40 MHz bandwidth dynamically  
selected on a frame-by-frame basis)  
Data rate  
Best  
Output power  
Full  
Access point  
Enabled  
Authentication type  
Wireless card access list  
Open System  
All wireless stations allowed  
a. Maximum Wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput will vary.  
Network conditions and environmental factors, including volume of network traffic, building materials and  
construction, and network overhead, lower actual data throughput rate.  
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Appendix B  
Related Documents  
This appendix provides links to reference documents that you can use to gain a more complete  
understanding of the technologies used in your NETGEAR product.  
Document  
Link  
TCP/IP Networking Basics  
Wireless Networking Basics  
Preparing Your Network  
Virtual Private Networking Basics  
Glossary:  
Related Documents  
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Index  
default DMZ server 5-3  
Numerics  
128-bit WEP 2-12  
default factory settings  
restoring 4-10  
64-bit WEP 2-12  
default reset buttons 7-10  
deleting configuration 4-10  
Denial of Service (DoS) protection 3-4  
device name 4-8  
A
access  
remote 4-11  
viewing logs 3-3  
DHCP server 5-6, 5-10  
diagnostics 4-11  
access lists 2-8  
DMZ server 5-3  
account name 4-5  
DNS server  
address reservation 5-6, 5-10  
ADSL settings 1-8  
primary DNS server 1-7  
secondary DNS server 1-7  
attached devices 4-8  
dynamic DNS 5-11  
authentication, required by mail server 3-18  
DynDNS.org 5-11  
B
E
backing up configuration file 4-9  
e-mailing logs 3-17  
basic wireless connectivity 2-4  
erasing configuration 4-10  
Ethernet MAC address. See MAC addresses  
C
configuration file 4-9  
backing up 4-9  
erasing 4-10  
F
factory default settings  
restoring 4-10  
configuring  
firewall rules  
dynamic DNS 5-12  
inbound rules 3-7  
order of precedence for firewall rules 3-12  
outbound rules 3-10  
connection status settings 4-7  
customer support 1-v  
Firmware Upgrade Assistant 1-3  
firmware version 4-5  
D
date and time 7-10  
daylight savings time 3-16, 7-10  
Index-1  
v1.0, November 2009  
Download from Www.Somanuals.com. All Manuals Search And Download.  
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual  
H
N
host name 1-6, 4-5, 4-8  
Network Time Protocol 3-15, 7-10  
I
O
inbound firewall rules 3-7  
instant messaging 3-13  
interval, poll 4-8  
order of precedence for firewall rules 3-12  
outbound firewall rules 3-10  
outgoing mail server 3-17  
IP addresses  
dynamic 5-11  
reserved 5-6, 5-10  
P
passphrase 2-12  
placement of your router 2-2  
plug and play 5-15  
L
LAN port  
point-to-point bridge mode 5-18  
poll interval 4-8  
settings 4-5  
LAN setup 5-4, 5-7, 5-8  
default LAN IP configuration 5-4, 5-7  
LAN IP 5-5, 5-9  
port status 4-7  
ports  
port filtering 3-10  
port forwarding 3-7  
port numbers 3-13  
logging in 1-2  
logging out 1-2  
logs  
primary DNS server 1-7  
sending 3-17  
viewing 3-3  
R
range of your wireless connection 2-2  
releasing connection status 4-7  
remote management 4-11  
M
MAC address  
configuring the MAC address 1-7  
MAC address being rejected 7-9  
MAC address filter 2-9  
MAC address spoofing 7-6  
restricting wireless access by MAC address 2-11  
renewing connection status 4-6  
repeater mode with wireless client association 5-19  
reserved IP adresses 5-6, 5-10  
reset button 7-10  
MAC addresses  
attached devices 4-8  
restoring  
configuration 4-9  
default factory settings 4-10  
mail server, outgoing 3-17  
managing router remotely 4-11  
manual software upgrade 4-2  
metric 5-15  
restoring your password 7-10  
restricting wireless access by MAC address 2-11  
RIP (Router Information Protocol) 5-5, 5-9  
router status, viewing 4-4  
multicasting 5-5, 5-9  
Index-2  
v1.0, November 2009  
Download from Www.Somanuals.com. All Manuals Search And Download.  
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual  
wireless card access list 2-7  
S
wireless encryption  
secondary DNS server 1-7  
WEP encryption 2-11  
service blocking 3-10  
WPA encryption 2-12  
service numbers 3-13  
wireless mode  
SMTP server 3-17  
software, upgrading 4-1  
SSID 2-6  
g & b 2-6  
g only 2-6  
wireless security 2-3, 2-16  
World Wide Web 1-v  
status, router, viewing 4-4  
system up time 4-7  
T
TCP/IP network troubleshooting 7-8  
time of day 7-10  
time zone 3-16  
timeout, administrator login 3-3  
time-stamping 3-16  
troubleshooting  
general information 7-1  
network troubleshooting 7-8  
troubleshooting LEDs 7-3  
trusted host 3-6  
U
up time, system 4-7  
updating firmware 1-3  
upgrading router software 4-1  
USB drive requirements 6-2  
USB drive, unmounting 6-10  
USB storage 6-1  
V
viewing  
attached devices 4-8  
logs 3-3  
router status 4-4  
W
WEP authentication 2-11  
Index-3  
v1.0, November 2009  
Download from Www.Somanuals.com. All Manuals Search And Download.  

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