NEC Telephone 2400IPX User Manual

®
NEAX 2400IPX  
Internet Protocol eXchange  
DTERM®  
SERIES i  
DTERM®  
IP  
USER GUIDE  
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TABLE OF CONTENTS  
KEYS AND LAMPS  
SOFT KEYS  
2
4
TERMINAL SETUP WITH THE UP/DOWN KEY  
TERMINAL SETUP WITH THE FEATURE KEY  
10  
11  
CALL PARK  
33  
34  
34  
35  
36  
36  
37  
38  
39  
41  
43  
45  
46  
47  
48  
49  
49  
50  
52  
53  
54  
56  
57  
58  
60  
63  
70  
CALL PICK-UP (GROUP)  
CALL PICK-UP (DIRECT)  
OUTGOING TRUNK QUEUING  
OFF-HOOK TRUNK QUEUING  
EXECUTIVE OVERRIDE  
LAST NUMBER REDIAL  
CALL FORWARDING – ALL CALLS  
CALL FORWARDING – BUSY LINE  
CALL FORWARDING – DONT ANSWER  
LOGGED OUT IP STATION – CALL DESTINATION  
CALL BACK  
TO SAVE AND REPEAT A NUMBER  
TO LEAVE A MESSAGE  
TO ANSWER A MESSAGE  
VOICE MAIL SYSTEM  
MEET-ME PAGING  
PAGING TRANSFER  
BOSS/SECRETARY TRANSFER  
BOSS/SECRETARY – MW LAMP CONTROL  
BOSS/SECRETARY OVERRIDE  
DO NOT DISTURB  
PRIVACY  
PRIVACY RELEASE  
INDEX  
LCD DISPLAYS  
FACE LAYOUT  
LOGIN/LOGOUT  
(IP ENABLED DTERM/DTERM IP ONLY)  
14  
16  
16  
17  
TO ORIGINATE AN OUTSIDE CALL  
TO ORIGINATE AN INTERNAL CALL  
MULTILINE APPEARANCE  
TO ORIGINATE A CALL USING SPEED CALLING  
(ONE-TOUCH BUTTONS)  
17  
18  
TO ORIGINATE A CALL USING SPEED CALLING  
(INDIVIDUAL/GROUP)  
TO ORIGINATE A CALL USING SPEED CALLING –  
SYSTEM  
19  
20  
20  
21  
22  
23  
23  
24  
25  
26  
27  
28  
29  
30  
30  
31  
ACCOUNT CODE  
FORCED ACCOUNT CODE  
AUTHORIZATION CODE  
VOICE CALL  
TO ANSWER A VOICE CALL HANDS-FREE  
AUTOMATIC INTERCOM  
MANUAL INTERCOM  
DIAL INTERCOM  
TO PLACE A CALL ON HOLD  
TO PLACE A CALL ON EXCLUSIVE HOLD  
TO TRANSFER A CALL  
CONFERENCE  
TO ESTABLISH A BROKER CALL  
TO ANSWER A CAMPED-ON CALL  
CALL WAITING – ORIGINATING  
1
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KEYS AND LAMPS  
FWD-A  
PROGRAMMABLE KEYS  
Press key to activate, verify or cancel “Call  
Forwarding – Don’t Answer” feature.  
These are examples of Dterm® features available by pressing  
the programmable keys. Some features may be programmed  
by the user. Keys must be programmed by the telephone  
system administrator.  
MICM  
Press key to activate “Manual Intercom.”  
AICM  
Press key to activate “Automatic Intercom.”  
DICM  
Press key to activate “Dial Intercom.”  
MULTILINE APPEARANCE  
A programmable extra extension key. Press this  
key to see status of extra extension.  
DND (Do Not Disturb)  
Press key to activate or cancel “Privacy” feature.  
FWD  
Press key to activate or cancel “Call Forwarding  
– All Calls” feature.  
2
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LCD  
Liquid Crystal Diode (LCD) display provides  
Dterm activity information plus date, time and  
Soft Key operation.  
LED  
Some Feature keys have a built-in Light  
Emitting Diode (LED) that lights or flashes  
according to the activity of that Feature key.  
LAMPS  
Call Indicator Lamp  
Lamp at top of Dterm Display flashes when a  
call terminates to the terminal. Lamp lights  
steadily when a message has been left.  
3
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FUNCTION KEY ACTIVITIES  
SOFT KEYS  
Feature + 1 = Turns microphone on or off.  
®
Feature + 2 = Adjusts handset receiver volume.  
The Soft Keys on the Dterm Series i/Dterm IP  
provide a set of functions on the LCD that  
adapts to the changing state of the telephone.  
While default Soft Key settings are provided,  
desired functions can be assigned to individual  
stations as required. The Soft Keys, at the bottom  
of the LCD, can display the blinking names of  
available functions, names of user-assigned  
functions and names of functions assigned by a  
specific Soft Key pattern. The Soft Keys displayed  
can vary, depending on the state of the phone  
and/or when the Next/Previous button is pressed.  
Feature + 3 = Selects ringer tone.  
Feature + 4 = Adjusts transmission/receiving  
volume.  
Feature + 5 = Activates hands-free operation.  
Feature + 6 = Deactivates hands-free operation.  
Feature + 7 = Turns call indicator lamp on or off  
for incoming call notification. (If  
turned off, this lamp will still light  
to indicate message waiting.)  
Note: Soft Key functionality is optional and may  
not be available on your Dterm Series i/Dterm IP  
telephone.  
Feature + 8 = Turns Dynamic Dial Pad on or off.  
4
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DEFAULT FUNCTION DISPLAYS FOR EACH  
STATUS  
4051  
7:35 AM MON 18 JUL 2002  
MIC DND  
>>>  
Exit  
Help  
Default Soft Key settings are provided  
corresponding to particular functions. Different  
Soft Key settings are displayed at the bottom of  
the LCD depending on the state of the call, as  
shown below.  
Exit Key  
Press the Exit key to exit the Help program.  
Different patterns of Soft Key settings can be  
registered for individual call states and assigned  
to individual terminals as required.  
Help Key  
Press the Help key. Press desired Soft Key for  
helpful information about that key.  
IDLE  
(Time Display)  
MIC (Microphone)  
>>>  
MIC DND  
Press the Soft Key below “MIC” to activate or  
deactivate the Microphone. LED on Mic key  
will illuminate when Mic is on.  
DIAL TONE/  
DIALING  
(Time Display)  
>>>  
>>>  
MIC PICK FDA  
DND (Do Not Disturb)  
Press the Soft Key to allow denying access to  
the station line for incoming calls.  
(1)  
(2)  
(Time Display)  
FDN FDB  
5
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SOFT KEY FEATURES  
RINGING  
BUSY  
When the Soft Key corresponding to a desired  
function name is operated, the selected function  
name starts to blink on the LCD. The blinking  
display of available functions takes precedence  
over the display of functions specified by the  
Soft Key pattern.  
(Time Display)  
>>>  
MIC VOICE  
BUSY  
2000  
>>>  
(Time Display)  
MIC CB CW  
(1)  
(2)  
BUSY  
2000  
>>>  
FDB (Call Forwarding – Busy)  
Permits a call to a busy station to be immediately  
forwarded to a predesignated station.  
(Time Display)  
S&R  
CONNECTION  
2000  
>>>  
FDA (Call Forwarding – All Calls)  
(Time Display)  
Permits all calls destined for a particular station  
to be routed to another station regardless of the  
busy or idle status of the called station.  
MIC DND  
CONSULTATION  
HOLD  
TRANSFER  
2000  
>>>  
(Time Display)  
MIC CONF  
6
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HOLD (Call Hold)  
Permits a station user to hold a call in progress  
and to return to the previously held call.  
CW (Call Waiting)  
Enables a busy station to receive a second  
incoming call. A camp-on indication tone is sent  
to the busy station, and the user can use a  
switchhook flash to answer the second call.  
PICK (Call Pickup – Group)  
Permits a station user to answer any call directed  
to other lines in the user’s preset Call Pickup  
Group.  
CONF (Three-way Calling)  
Enables a station user to establish a three-way  
conference by connecting an additional party to  
an already existing conversation.  
VOICE (Voice Call)  
Enables the user to make a call to the called  
party’s built-in speaker. If the called party’s MIC  
is on, the called party can converse hands-free.  
7
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S-SPD (Speed Calling – System)  
Allows a station user to call certain frequently  
dialed numbers using fewer digits (abbreviated  
call codes) than would normally be required.  
CAS (CAS – Switch Hook Flash)  
Allows the user to send a switchhook flash while  
on an outside trunk.  
FLASH (Flash)  
Provides the station with a switchhook flash.  
DND (Do Not Disturb)  
Allows a station user to deny access to the  
station line for incoming calls.  
FDN (Call Forward – No Answer)  
Permits a call to an unanswered station to be  
forwarded to a predesignated station if the  
called station does not answer within a  
predetermined period of time.  
MIC (Microphone On/Off)  
Allows the user to turn the microphone on  
and off for use with the speakerphone.  
8
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HSET (Headset)  
Allows the user to go off- and on-hook when  
using the headset.  
RLS (Release Key)  
Allows the user to release the current call when  
using the headset, without waiting for the party  
to hang up.  
GPICK (Call Pickup – Group  
Enhancement)  
Allows the user to answer any ringing station  
within the user’s expanded call pickup group.  
CKEEP (Eight-Party Conference  
Retrain)  
Allows all outside parties to stay on a  
conference when all internal parties hang up.  
9
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CHCNF (Call Hold – Conference)  
TERMINAL SETUP WITH  
THE UP/DOWN KEY  
Allows a station user to establish a conference  
connection by adding a third party, who is held  
on another line, to the existing two-party  
connection.  
Note: Not Displayed for Dterm 65/Dterm Series III  
and Dterm 75/Dterm Series E mode.  
Dterm Series III/Dterm Series E : North America  
Dterm 65/Dterm 75 : Australia, Asia, Latin America,  
Middle East, Russia  
>>> (Display Function Next Page)  
Allows the user to scroll to the next display  
screen.  
TO ADJUST THE HANDSET RECEIVER VOLUME  
N Press the LorM key in the off-hook status or  
engaged in a call.  
<<< (Display Function Previous Page)  
LCD display for  
North America,  
Latin America, Asia,  
Allows the user to scroll to the previous display  
screen.  
- - - - - - - - - - - - - - - - -  
HANDSET  
HANDSET  
Middle East and Russia.  
LCD display for  
Australia.  
- - - - - - - - - - - - -  
10  
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TO ADJUST THE SPEAKER VOLUME  
TERMINAL SETUP WITH  
THE FEATURE KEY  
N Press the LorM  
key during  
speakerphone  
- - -  
SPEAKER  
operation or engaged in a call.  
MICROPHONE ON/OFF  
TO ADJUST RINGER TONE  
LED on Mic key shows the status of the built-in  
microphone.  
N Press the LorM  
key during ringing.  
- - - - - - - - - -  
RING  
To change microphone status:  
N Press Soft Key associated with the MIC  
Display or press Feature and 1.  
TO ADJUST LCD  
CONTRAST  
N Press the LorM  
key in the on-hook  
status.  
TO ADJUST INITIAL RECEIVING VOLUME  
- - - - - - - - - - - - - - -  
LCD  
Handset receiver volume can be changed.  
To change the handset receiver volume:  
N Press Feature and 2.  
The LCD displays  
the current volume  
status.  
RCV VOL.  
SMALL  
(Time Display)  
11  
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TONE NO.  
FREQUENCY (HZ)  
MODULATION (HZ)  
N Press Feature and 2  
to alternate between  
Large and Small  
volume.  
RCV VOL.  
LARGE  
(Time Display)  
1
2
3
4
5
6
7
8
9
520/660HZ  
520/660HZ  
1100/1400HZ  
660/760HZ  
16HZ  
8HZ  
16HZ  
16HZ  
TO SELECT RINGER TONE  
The Dterm Series i/Dterm IP has nine kinds of  
ringer tones that you can select.  
MELODY 1  
MELODY 2  
MELODY 3  
MELODY 4  
MELODY 5  
N Press Feature and 3.  
The LCD displays  
the selected tone  
RINGER TONE  
n
(Time Display)  
number (n=1 ~ 9).  
Note: Tone number 5~9 may not be available in all  
feature packages.  
12  
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TO ADJUST TRANSMISSION/  
CALL INDICATOR LAMP ON/OFF  
RECEIVING VOLUME  
The user can choose to turn the call indicator  
lamp either on or off during ringing.  
Handset volume can be changed.  
N Press Feature and 4.  
The LCD displays  
the current volume.  
N Press Feature and 7.  
The LCD displays:  
Direct Dial Pad  
ON  
T/R VOL.  
SMALL  
LARGE  
(Time Display)  
(Time Display)  
N Press Feature and 4  
again to alternate  
between Small and  
Large volume.  
INDICATOR  
OFF  
T/R VOL.  
(Time Display)  
(Time Display)  
Note: The call indicator lamp lights when used as a  
Message Waiting Lamp, even when it is turned off  
by the above operation.  
TO ACTIVATE HANDS-FREE  
To set hands-free on:  
N Press Feature and 5.  
The LCD displays:  
HANDS FREE  
ON  
(Time Display)  
To set hands-free off:  
N Press Feature and 6.  
The LCD displays:  
HANDS FREE  
OFF  
(Time Display)  
13  
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TO ORIGINATE AN  
INTERNAL CALL  
TO ORIGINATE AN  
OUTSIDE CALL  
N Lift handset or press Speaker key.  
N Lift handset or press Speaker key, receive dial  
tone.  
N Receive dial tone.  
N Dial the Central Office access code, e.g. 9.  
N Dial desired telephone number.  
N Dial desired station number. Display indicates  
digits dialed.  
N Use handset or MIC to converse.  
N Use handset or MIC to converse.  
Elapsed  
time  
Trunk  
type  
Trunk  
N Display indicates:  
number  
15:39  
DDD  
(Time Display)  
3
16  
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MULTILINE APPEARANCE  
TO ORIGINATE A CALL  
USING SPEED CALLING  
(ONE-TOUCH BUTTONS)  
TO ORIGINATE  
N Press the MULTILINE APPEARANCE feature key.  
N Press the desired Speed Call button, or press  
Speaker and Speed Call.  
N Lift handset or press Speaker, receive Central  
Office or distant PBX dial tone.  
TO PROGRAM  
N Dial the destination.  
Note: Available only on Dterm stations with speed  
calling keys.  
TO ANSWER  
N Press the MULTILINE APPEARANCE feature key  
(ringing and flashing LED alert user to  
incoming call).  
N Press Feature button.  
N Press desired Speed  
Call button.  
SPEED SET  
(Time Display)  
N Lift handset or press Speaker.  
N Enter desired  
telephone number or feature code on the  
keypad. Display indicates digits dialed.  
N Speak with incoming party.  
N Press Feature again to save the number.  
17  
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TO VERIFY (WITH DTERM 8D/16D/32D)  
N Press Feature button.  
TO ORIGINATE A CALL  
USING SPEED CALLING  
(INDIVIDUAL/GROUP)  
N Press desired Speed Dial button.  
N Display indicates digits programmed.  
Note 1: To program a hook switch for transfer or  
feature activation, press Recall key as first digit.  
(! displays on LCD.)  
N Press the Redial button.  
N Press the desired  
speed calling  
number.  
LNR[ ]/SPD[  
]
-X  
XXXXXX  
*
Note 2: To program a pause, press the Recall key as  
any digit other than the first digit. (– displays on LCD.)  
Note 3: To program a Voice Call, press Transfer  
key after dialing station number. (V displays on LCD.)  
Note 4: Speed calling for feature access:  
Speed call keys may use a feature key by storing the  
NEAX2400 IPX feature access code. The feature may  
be programmed on a system basis by the PBX engineer.  
Access codes may be stored in conjunction with  
telephone numbers. For example, one button can be  
programmed by the user to transfer to a certain  
extension.  
18  
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TO OPERATE FROM THE SPEED CALLING –  
TO ORIGINATE A CALL  
USING SPEED CALLING –  
SYSTEM  
SYSTEM KEY  
XXXX  
N Press the “Speed  
Calling – System”  
key.  
(Time Display)  
N If the Dterm does not have the “Speed Calling  
– System” key, dial the “Speed Calling –  
System” access code, then the abbreviated  
call code.  
TO PROGRAM SPEED CALLING – SYSTEM  
KEY (ON ONE-TOUCH SPEED CALLING KEY)  
N Press Feature key.  
TO OPERATE FROM THE DIRECTORY KEY  
N Press desired one-  
touch speed key.  
The LCD displays  
SPEED SET  
(Time Display)  
N Press the  
XXXX  
(Time Display)  
Directory key.  
previously stored digits.  
N Dial the  
N Dial the “Speed Calling – System” access code  
and the abbreviated call code.  
abbreviated call code (maximum of 4 digits).  
N Press Feature again.  
19  
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Note 1: A Voice Call may be programmed on a  
one-touch speed key by pressing Speed Dial button,  
dialing the extension and pressing the Transfer key.  
(V displays if programming on an LCD Display  
Dterm. Save by pressing Speed Dial again.)  
VOICE CALL  
N Lift handset.  
Note 2: If called party  
is on their line when a  
Voice Call is attempted,  
calling station’s display  
N Dial desired station number.  
N Press Voice.  
VOICE  
2000  
(Time Display)  
indicates:  
VOICE BUSY  
N Speak to called  
(Time Display)  
party.  
USING THE SOFT KEY  
Note 3: A voice call is  
restricted if called party’s  
station is not a Dterm.  
N Lift handset.  
Display indicates:  
VOICE REST  
N Dial desired station  
number; VOICE Soft  
Key appears while  
station is ringing.  
2000  
>>>  
(Time Display)  
(Time Display)  
MIC VOICE  
N Press VOICE Soft Key. Speak to called party.  
22  
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TO ANSWER A VOICE  
CALL HANDS-FREE  
AUTOMATIC INTERCOM  
TO INITIATE  
N Receive incoming Voice Call.  
N Lift handset or press Speaker key.  
Called party  
N Press the MIC Soft Key  
or Mic. LED lights.  
N Press the AICM key.  
ICM  
2
(Time Display)  
Calling station  
N Hear ringback  
tone.  
N Respond hands-free.  
VOICE  
2001  
(Time Display)  
NOTE: If privacy is  
required, lift handset.  
TO ANSWER  
Calling party  
N AICM key flashes  
red indicating an  
incoming intercom  
call.  
ICM  
1
(Time Display)  
N Press AICM, lift handset or press Speaker. LED  
lights solid green.  
N If called station is engaged in a non-intercom  
call, the station may press AICM after placing  
23  
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original caller on hold (with HOLD key).  
MANUAL INTERCOM  
TO INITIATE  
Called party  
N Press MICM, lift  
handset or press  
Speaker, ringback  
tone is heard.  
ICM  
2
(Time Display)  
N Press the SIG key if it is desired for the called  
station to hear ringing.  
TO ANSWER  
Calling party  
N MICM key flashes,  
indicating an  
ICM  
1
(Time Display)  
incoming call. Ring  
tone may also be  
heard.  
N Press MICM.  
24  
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N Lift handset or press Speaker, LED lights  
solid green.  
DIAL INTERCOM  
N If called station is engaged in a non-intercom  
call, the station may press MICM after placing  
original caller on hold (with Hold key).  
TO INITIATE  
N Lift handset or press the Speaker key.  
Called party  
N Press DICM key.  
ICM  
2
(Time Display)  
N Dial desired  
intercom station  
number. Receive ringback tone.  
TO ANSWER  
Calling party  
N DICM LED flashes,  
indicating an  
incoming intercom  
call.  
ICM  
2
(Time Display)  
N Press DICM.  
N Lift handset or press Speaker. LCD shows  
solid green.  
25  
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N If called station is engaged in a non-intercom  
call, the station may press DICM after placing  
the original call on hold (with the Hold key.)  
TO PLACE A CALL ON  
HOLD  
Held station  
number  
N Press Hold.  
Held line wink  
flashes.  
HOLD  
2001  
(Time Display)  
Note: If held line appears on other Dterm stations,  
the associated LED flashes red slowly.  
TO RETRIEVE  
N Lift handset or press Speaker.  
N Press held line. Use handset to converse.  
Note: Any station with this line appearance can  
retrieve the call.  
26  
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IF UNANSWERED  
TO PLACE A CALL ON  
EXCLUSIVE HOLD  
N After preprogrammed time, Automatic Recall  
is initiated.  
Held station  
N Visual and audible signal (rapid flash and ring  
number  
burst) is sent to station that placed call on hold.  
N Press Hold twice.  
Line appearance  
indicates  
E_HOLD  
2001  
(Time Display)  
Note 1: A transfer or conference call may be placed  
on hold depending on software level of the  
NEAX2400 IPX.  
interrupted wink.  
Note: If held line appears on other Dterm stations,  
LED remains steadily lit red.  
Note 2: Hold shows as a flashing green LED on  
your phone. The same line on other phones shows  
as a flashing red LED. Recall shows as a flashing  
green LED on your phone and flashing red LED on  
other phones with the same line.  
TO RETRIEVE  
N Lift handset or press Speaker.  
N Press held line. Use handset to converse.  
Note: Only the Dterm that set Exclusive Hold  
option can retrieve the call.  
27  
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IF UNANSWERED  
TO TRANSFER A CALL  
N After preprogrammed time, Automatic Recall  
is initiated.  
N After conversing, ask party to hold.  
N Visual and audible signal (rapid flash and ring  
burst) is sent to station which placed call on  
Exclusive Hold. Recall shows as a flashing  
green LED on your phone, and solid red on  
other phones with same line.  
N Press Transfer.  
Receive interrupted  
dial tone.  
TRANSFER  
(Time Display)  
Transferred station  
or trunk number  
Note: Exclusive Hold excludes any other phone  
from picking up your held call. Exclusive Hold  
shows as a flashing green LED on your phone. The  
same line on other phones appears as a solid red LED.  
N Dial destination  
station’s extension,  
hang up or wait for  
answer.  
TRANSFER  
2001  
(Time Display)  
Transferring station  
N If transferring party  
hangs up, that  
TRANSFER 2000  
DDD 3  
(Time Display)  
station’s number  
appears in the center  
of recipient’s display.  
28  
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USING THE SOFT KEY  
CONFERENCE  
N With a call in progress, press Transfer and dial  
desired number.  
N With call in progress, ask party to hold.  
N Press Transfer, receive interrupted dial tone.  
N Dial desired number.  
N After call is  
answered, press  
CONF Soft Key.  
CONF  
MIC  
(Time Display)  
>>>  
N Three-way conference is established.  
N After call is  
answered, press  
Conf. Conf LED  
lights.  
CONF  
(Time Display)  
N If one party hangs up, other two remain  
connected. Conf LED goes out.  
N Three-way conference is established.  
29  
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TO ESTABLISH A  
BROKER CALL  
N While engaged in a call and wishing to  
consult a third party, press Transfer. Caller is  
automatically placed on hold.  
N Dial desired party to consult.  
N Press Transfer to return to original caller.  
Third party is automatically placed on hold.  
N By repeating these steps, it is possible to  
alternate between calls.  
Note: The display indicates connected station or  
trunk at any given time.  
30  
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USING THE SOFT KEY  
CALL PICK-UP (GROUP)  
N Lift handset and press PICK Soft Key.  
Called  
Calling  
party  
N Connection to  
calling party is  
established.  
station  
WHEN A STATION WITHIN PICK-UP  
GROUP RINGS  
PICK UP 2000  
2001  
>>>  
(Time Display)  
MIC  
N Lift handset.  
N Press CALL PICK-UP or dial “Call Pick-up”  
access code (may be stored on one-touch  
speed calling key).  
CALL PICK-UP (DIRECT)  
N Connection to calling party is established.  
Called  
Calling  
TO PROGRAM PICK-UP DIRECT KEY  
(ONE-TOUCH SPEED KEY)  
N If currently on a call,  
press Transfer and  
dial “Call Pick-up”  
access code. The  
original party is  
station  
party  
PICK UP 2000 DDD  
3
(Time Display)  
N Press Feature.  
N Press one-touch speed key.  
N Dial “Direct Call Pick-up” access code.  
N Press Feature again.  
placed on hold.  
34  
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WHEN A STATION WITHIN THE  
SYSTEM RINGS  
N Lift handset, receive dial tone.  
N Press PICK-DIRECT and dial the station number  
to be picked up.  
– OR –  
N Dial “Direct Call Pick-up” access code and the  
station number to be picked up.  
Called  
Calling  
party  
N Connection to  
calling party  
is established.  
station  
PICK UP 2000 DDD  
3
(Time Display)  
N If busy, original  
call must be placed on hold before new call  
can be picked up.  
35  
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OFF-HOOK TRUNK  
QUEUING  
N Press Speaker, receive dial tone.  
N Dial “Off-hook Queuing” access code.  
N Dial desired telephone number. Encounter a  
trunk busy condition.  
N Station user receives service set tone and  
leaves speaker on.  
N The desired number is automatically dialed  
when a trunk becomes available.  
36  
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LAST NUMBER REDIAL  
TO RECALL THE LAST NUMBER DIALED  
N Press Redial. Last number dialed is displayed.  
N Press Redial key until desired number is  
displayed. Up to 5 previously dialed numbers.  
_ _  
LNR[# or ]/SPD[  
]
-X  
XXXXXX  
N Pres (Note)  
The number on  
the display is  
*
automatically redialed.  
N When party has answered, lift handset or  
speak hands-free.  
Note:  
µ-law Countries: ✻  
37  
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USING THE SOFT KEY  
CALL FORWARDING –  
ALL CALLS  
N Press FDA Soft Key. Receive special tone.  
N Dial destination; wait for service set tone.  
N “FORWARD SET”  
is displayed, Call  
Forwarding for all  
calls is set.  
FORWARD SET  
TO SET  
(Time Display)  
>>>  
MIC  
N Press Speaker. Receive dial tone.  
N If setting for another station, press  
MULTILINE APPEARANCE.  
TO VERIFY (WITH DTERM 8D/16D/32D)  
N Press FWD.  
N Press FWD or dial “Call Forwarding – All  
Calls” access code. Receive special dial tone.  
N Display indicates the station number calls are  
N Dial destination station or external telephone  
number. Receive service set tone.  
forwarded to.  
Forwarding  
station  
Note 1: If recipient  
FORWARD  
2000  
station is a Dterm  
8D/16D/32D,  
LCD displays:  
N FWD LED lights (at your station or at the  
Dterm of the multiline station you are setting).  
(Time Display)  
Forwarding  
N Press Speaker.  
station  
Note 2: With Soft Key operation, FDB flashes on  
the display.  
Call Forwarding –  
All Calls is set.  
FORWARD SET  
2000  
(Time Display)  
38  
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TO CANCEL  
CALL FORWARDING –  
BUSY LINE  
N Press Speaker. Receive dial tone. If cancelling  
for another station, press MULTILINE  
APPEARANCE.  
N Press FWD or dial  
“Call Forwarding –  
All Calls” cancel  
FORWARD CANCEL  
TO SET  
(Time Display)  
N Press Speaker. Receive dial tone.  
code. Receive service set tone. LED goes out  
at your station (or the Dterm of the multiline  
station).  
N If setting for another station, press  
MULTILINE APPEARANCE.  
N Press FWD-BY or dial “Call Forwarding – Busy  
Line” access code. Receive special dial tone.  
N Press Speaker. Call Forwarding – All Calls is  
cancelled.  
N Dial destination station or external telephone  
number. Receive service set tone.  
USING THE SOFT KEY  
N Press FDA Soft Key.  
N FWD LED lights (at your station or at the  
Dterm of the multiline station you are  
setting).  
N Receive service set  
tone and  
FORWARD CANCEL  
(Time Display)  
>>>  
“FORWARD  
CANCEL” is  
displayed.  
MIC  
N Press Speaker.  
Call Forwarding –  
Busy Line is set.  
FORWARD SET  
(Time Display)  
39  
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USING THE SOFT KEY  
TO CANCEL  
N Press FDB Soft Key. Receive special dial tone.  
N Press Speaker. Receive dial tone. If canceling  
for another station, press MULTILINE  
APPEARANCE.  
N Dial destination; wait for service set tone.  
FORWARD SET  
N FORWARD SET”  
is displayed; Call  
Forwarding – Busy  
Line is set.  
N Press FWD-BY or  
dial “Call  
Forwarding – Busy  
Line” cancel code. Receive service set tone.  
LED goes out at your station (or the Dterm of  
the multiline station).  
FORWARD CANCEL  
(Time Display)  
(Time Display)  
>>>  
MIC  
TO VERIFY (WITH DTERM 8D/16D/32D)  
N Press FWD-BY.  
N Press Speaker. Call Forwarding – Busy Line is  
cancelled.  
N Display indicates the station number calls are  
forwarded to.  
USING THE SOFT KEY  
Forwarding station  
Note 1: If recipient  
station is a Dterm  
8D/16D/32D,  
N Press FDB Soft Key.  
FORWARD  
2000  
(Time Display)  
N Receive service set FORWARD CANCEL  
tone and  
FORWARD  
CANCEL” is displayed.  
LCD displays:  
(Time Display)  
>>>  
MIC  
Note 2: With Soft Key operation, FDB flashes on  
the display.  
40  
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Forwarding  
station  
N Press Speaker.  
Call Forwarding –  
Don’t Answer is set.  
CALL FORWARDING –  
DON’T ANSWER  
FORWARD SET  
2000  
(Time Display)  
TO SET  
USING THE SOFT KEY  
N Press Speaker. Receive dial tone.  
N Press FDN Soft Key. Receive special dial tone.  
N If setting for another station, press MULTILINE  
APPEARANCE.  
N Dial destination; wait for service set tone.  
FORWARD SET  
N FORWARD SET”  
is displayed; Call  
Forwarding –  
N Press FWD-NA or dial “Call Forwarding –  
Don’t Answer” access code. Receive special  
dial tone.  
(Time Display)  
>>>  
MIC  
Don’t Answer is set.  
N Dial destination station or external telephone  
number. Receive service set tone.  
TO VERIFY (WITH DTERM 8D/16D/32D)  
N FWD LED lights (at your station or at the  
Dterm of the multiline station you are  
setting).  
N If verifying for another station, press  
MULTILINE APPEARANCE while idle.  
N Press FWD-NA.  
41  
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N Display indicates the station number calls are  
TO CANCEL  
forwarded to.  
Forwarding  
N Press Speaker. Receive dial tone. If cancelling  
for another station, press MULTILINE  
APPEARANCE.  
station  
Note 1: If recipient  
FORWARD  
2000  
station is a Dterm  
8D/16D/32D,  
LCD displays:  
(Time Display)  
FORWARD CANCEL  
N Press FWD-NA or  
dial “Call  
Forwarding – Don’t  
Answer” cancel code. Receive service set tone.  
LED goes out at your station (or the Dterm of  
the multiline station).  
(Time Display)  
Note 2: Call Forwarding for Busy Line and Don’t  
Answer may be combined depending upon system  
programming.  
Note 3: With Soft Key operation, FDB flashes on  
the display.  
N Press Speaker. Call Forwarding – Don’t Answer  
is cancelled.  
42  
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USING THE SOFT KEY  
TO CANCEL  
N Lift handset or press Speaker key; receive Dial  
Tone.  
N Lift handset or press Speaker key; receive Dial  
Tone.  
N Press FDL Soft Key; receive service set tone.  
N Dial “Logged Out IP Station – Call  
Destination” cancel code; receive service set  
tone.  
N Dial destination station number; receive  
service set tone.  
FORWARD CANCEL  
N Replace handset or  
press Speaker key.  
Logged Out IP  
FORWARD CANCEL  
(Time Display)  
MIC  
N “Logged Out IP  
Station – Call  
Destination” lamp  
(Time Display)  
>>>  
Station – Call Destination is canceled.  
goes off and FDL indication disappears on the  
LCD.  
44  
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Option 4  
DO NOT DISTURB  
N Boss presses Answer and converses with  
Secretary. Trunk A is placed on hold.  
N Boss denies call, presses Transfer to return to  
Trunk A.  
WHILE IDLE (ON-HOOK)  
N Press DND. LED  
lights.  
DND SET  
N Secretary is returned to Trunk B.  
(Time Display)  
Note: If boss has 8/16/32 button display terminal,  
display always indicates the connected station or  
trunk at any given time.  
Note: With Soft Key  
operation, “DND” flashes when set.  
TO CANCEL  
N Press DND. LED  
goes out.  
DND CANCEL  
(Time Display)  
USING THE SOFT KEY  
N Press flashing  
DND Soft Key.  
DND CANCEL  
MIC DND  
>>>  
Note: DND must be  
programmed by the PBX engineer on a programmable  
feature key.  
56  
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Note 1: Station A can be a single-line station if it  
appears on the Station B Dterm.  
Note 2: Up to six parties can break into a two-party  
conversation (additional hardware required).  
59  
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C
INDEX  
Call Back  
45  
38  
39  
41  
33  
34  
34  
28  
31  
30  
29  
Call Forwarding – All Calls  
Call Forwarding – Busy Line  
Call Forwarding – Don’t Answer  
Call Park  
Call Pick-up (Direct)  
Call Pick-up (Group)  
Call Transfer  
Call Waiting – Originating  
Camped-on Call, Answering  
Conference  
A
Account Code  
20  
30  
48  
23  
21  
23  
Answering a Camped-on Call  
Answering a Message  
Answering a Voice Call Hands-free  
Authorization Code  
Automatic Intercom  
B
D
Boss/Secretary – MW Lamp Control  
Boss/Secretary Override  
Boss/Secretary Transfer  
53  
54  
52  
30  
Dial Intercom  
Do Not Disturb  
25  
56  
Broker Call, Establishing  
E
Establishing a Broker Call  
Exclusive Hold  
Executive Override  
Exit  
30  
27  
36  
5
60  
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Message, Answering  
Message, Leaving  
Microphone Key  
48  
47  
5
F
Forced Account Code  
Function Keys and Lamps  
20  
2
Multiline Appearance  
17  
H
N
Headset Key  
Help  
9
5
Number Save and Repeat  
46  
Hold  
26  
O
Off-hook Trunk Queuing  
Originating a Call Using Speed Calling  
(Individual/Group)  
Originating a Call Using Speed Calling  
(One-touch Buttons)  
Originating a Call Using Speed Calling –  
System  
Originating an Internal Call  
Originating an Outside Call  
Outgoing Trunk Queuing  
Outside Call Origination  
36  
18  
17  
I
Internal Call Origination  
16  
L
Last Number Redial  
Leave a Message  
Logged Out IP Station – Call Destination  
Login/Logout (IP Enabled Dterm Only)  
37  
47  
43  
14  
19  
16  
16  
35  
16  
M
Manual Intercom  
Meet-me Paging  
24  
49  
61  
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P
V
Paging Transfer  
50  
27  
26  
57  
58  
Voice Call  
Voice Call Hands-free, Answering  
Voice Mail System  
22  
23  
49  
Placing a Call on Exclusive Hold  
Placing a Call on Hold  
Privacy  
Privacy Release  
S
Saving and Repeating a Number  
Speed Calling – System  
46  
19  
Speed Calling Call Origination  
(Individual/Group)  
Speed Calling Call Origination  
(One-touch Buttons)  
18  
17  
T
Terminal Setup with the Feature Key  
Terminal Setup with the Up/Down Key  
Transfer a Call  
11  
10  
28  
62  
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CALLBACK SET  
XXXX  
LCD DISPLAYS  
Call Back set for busy called station.  
CALLPARK SET  
X
X
15:39  
DDD  
X
Incoming call is parked.  
Time elapsed, trunk type and number for outside  
call. Time elapsed for parked call.  
CAMP ON DDD  
XXX  
DDD  
X
Camped on call placed on hold.  
Parked call retrieved from a remote station,  
showing the number of the station that parked  
the call.  
CONF  
Three-party conference established.  
Conference for Executive Override.  
Conference for Privacy Release.  
C
CALLBACK  
XXXX  
Call Back is activated, showing called or calling  
number.  
63  
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C WAIT  
OR  
XXXX  
XXXX  
E
E-HOLD  
XXXX  
Station placed on Exclusive Hold.  
C WAIT SET  
Call Waiting tone sent to or received at busy  
station show in called or calling number.  
F
FORWARD  
Station displays forwarding destination.  
XXXX  
Call received on boss’ station from secretary’s  
station.  
Call Forwarding – All Calls.  
D
Call Forwarding – Busy Line.  
DND SET/CANCEL  
Call Forwarding – Don’t Answer.  
Logged Out IP Station – Call Destination.  
Do Not Disturb set or canceled.  
Direct Dial Pad ON/OFF.  
Dynamic Dial Pad status.  
FORWARD SET/CANCEL  
Call Forwarding set or canceled.  
64  
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Call Forwarding – All Calls.  
Automatic Intercom.  
Manual Intercom.  
Dial Intercom.  
Call Forwarding – Busy Line.  
Call Forwarding – Don’t Answer.  
Logged Out IP Station – Call Destination.  
Boss Secretary Transfer.  
INDICATOR O/OFF  
H
Indicator Lamp status.  
HANDS-FREE  
ON/OFF  
XXXX  
Hands-free status.  
L
HOLD  
LNR[*]/SPD[_]-N  
Station placed on hold.  
Prompt for last number called or Speed Calling  
number.  
I
Stack Dial.  
ICM  
X
Intercom call with called or calling party number.  
65  
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LOGIN  
MESSAGE CANCEL  
The IP Enabled Dterm becomes operational  
when the user enters “Login Code” and  
“Password.”  
Message erased.  
MESSAGE REST  
Called Station message receipt restricted – not  
equipped to receive messages.  
LOGOUT  
Press preassigned Logout button to logout.  
MESSAGE SET  
XXXX  
M
Message indication left and busy called station.  
MSG XXXX HH:MMPM  
MW SET/CANCEL  
Message waiting (calling station and time of  
message).  
Message Waiting set or canceled on boss’  
station from secretary’s station.  
MESSAGE BUSY  
O
Called station message memory Busy – cannot  
store addition messages.  
OG-Q SET  
Outgoing Trunk Queue – call placed in queue  
for next available outgoing trunk.  
66  
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OVERRIDE  
X
PAGING  
OR  
X
X
Overriding intercom call through bridging.  
Automatic Intercom.  
PAGING  
DDD  
Dial Intercom.  
Ready to page station, page waiting or page call  
connection.  
Manual Intercom.  
P-RLS SET  
OVERRIDE  
XXXX  
X
Privacy Release set.  
Executive Override.  
P-RLS ?  
P
Prompt requesting privacy release for  
incoming call.  
PICK UP  
XXXX  
Call Pickup of station within group showing  
called and calling stations.  
PRIVACY SET/CANCEL  
Privacy set or canceled.  
67  
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R
TRANSFER  
XXXX  
Transferred station or trunk number.  
RCV VOL. SMALL/LARGE  
Page Call Transfer.  
Receiver Volume status.  
TRANSFER XXXX  
X
3
RINGER TONE  
X
Transferring station number.  
Ready for Ringer tone selection.  
TRANSFER  
S
Transferring page call to another station.  
SPEED SET  
T/R VOL. SMALL/LARGE  
Speed Calling number saved in memory.  
Transmission Receiving Volume status.  
T
V
TRANSFER  
VOICE  
XXXX  
Ready to transfer a call.  
Voice Call showing called or calling station  
number.  
68  
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VOICE BUSY/REST  
Voice Call station called is busy or restricted.  
W
WAIT P-RLS?  
Prompt when requesting privacy release at  
another station.  
69  
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FACE LAYOUT  
1 CALL INDICATOR LAMP  
• Trunk line access  
• Feature access  
<One-Touch Speed Dial> (Note 2)  
• Any feature can be assigned.  
• Direct station selection  
• Station speed dial  
Lamp at top corner of Dterm Display flashes when a  
call terminates to the terminal. Lamp lights steadily  
when a message has been left.  
2 LCD(NOTE1)  
Liquid Crystal Diode (LCD) display provides Dterm  
activity information plus date, time and Soft Key  
Operation. The LCD display has 24-character, 3-line  
capability.  
7 RECALL  
Press key to terminate established call and return to the  
internal dial tone.  
3 EXIT  
8 FEATURE  
The user can escape from the Help key mode by  
pressing this key.  
Used to activate terminal setup functions and to  
program One-Touch Speed Dial/Feature Keys.  
4 SOFT KEYS  
9 DIRECTORY (NOTE 3)  
Any feature shown at the bottom of the LCD display is  
available. The appropriate feature key is displayed on  
the screen according to the call handling process.  
Press key to activate speed calling – system feature.  
10 MESSAGE (NOTE 3)  
Press key to access the voice mail system.  
5 HELP  
Explanations of the Soft Keys can be called up on the  
LCD display by pressing this key.  
11 MIC  
Press key to respond hands free. LED on this key lights  
during speakerphone operation.  
6 PROGRAMMABLE KEYS  
[Programmable by telephone system administrator  
(Flexible Line/Feature Keys)]  
• Station line access  
12 CONF  
Press key to establish a three-way conversation. LED  
on key lights when key is active.  
• Trunk line access  
13 LNR/SPD (LAST NUMBER CALL/SPEED CALLING)  
Press key to activate redial feature. Press redial and  
scroll back through numbers that have been dialed until  
the desired number is displayed. Press the or # (Note  
4) key to activate dialing.  
• Feature access  
[Programmable by user (Flexible Line/One-Touch  
Speed Dial)]  
<Flexible Line>  
• Station line access  
70  
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Note 1: Not applicable for Dterm 8.  
14 MICROPHONE  
Built-in microphone is used for hands free operation  
with speakerphone.  
Note 2: Not applicable for Dterm 8/8D/16D.  
Note 3: Not available for Dterm 65/Dterm Series III and  
Dterm 75/Dterm Series E mode.  
Dterm Series III/Dterm Series E: North America  
Dterm 65/Dterm 75: Australia, Asia, Latin America, Middle  
East, Russia  
15 UP/DOWN  
( M DOWN L UP)  
Used to adjust LCD contrast, speaker/receiver volume,  
and ringer volume.  
• LCD Contrast:  
Note 4: A-law Countries: #  
µ-law Countries: ✻  
Press (M) or (L) key while idle.  
• Speaker/Receiver Volume:  
Press (M) or (L) key during conversation.  
• Ringer Volume:  
(USA uses µ-law)  
Press (M) or (L) key during ringing.  
16 ANSWER  
When LED on this key is lighted, press key to answer a  
waiting call.  
DTERM16D (16-LINE WITH DISPLAY)  
1
17 SPEAKER  
Controls the built-in speaker which can be used for  
Hands-free dialing/monitoring. LED on key lights  
when key is active.  
2
Help  
4
Exit  
6
18 TRANSFER  
Allows the station user to transfer established calls to  
another station, without attendant assistance.  
2
3
Feature  
Mic  
1
Recall  
Conf  
ABC  
DEF  
Directory  
Message  
4
5
6
GHI  
JKL  
MNO  
19 HOLD  
DedicatedKeys
Redial  
7
8
9
PQRS  
WXYZ  
TUV  
Press key to place an internal or external call on hold.  
Answer  
0
#
OPER  
20 DTERM IP ADAPTER  
Speaker  
14  
Hold  
Transfer  
Dterm IP adapter can be attached to Dterm Series i  
8D/16D/32D terminals. It supports the same telephony  
service as the original Dterm terminal.  
Speaker  
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DTERM 32D (32-LINE WITH DISPLAY)  
1
2
3
4
5
Help  
Exit  
6
7
8
2
1
Feature  
Mic  
3
Recall  
Conf  
9
ABC  
DEF  
Directory  
4
5
6
10  
GHI  
JKL  
MNO  
Message  
11  
12  
13  
Redial  
8
9
7
PQRS  
WXYZ  
TUV  
Answer  
0
#
OPER  
Speaker  
Hold  
Transfer  
14  
15  
16  
19  
18  
17  
20  
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DTERM8 (8-LINE NON DISPLAY)  
DTERM8D (8-LINE WITH DISPLAY)  
1
2
Cl dcoap  
1
6
Help  
Exit  
4
6
2
3
Feature  
Mic  
1
Recall  
Conf  
2
3
Feature  
Mic  
1
Recall  
Conf  
ABC  
DEF  
ABC  
DEF  
Directory  
Directory  
Message  
4
5
6
4
5
6
GHI  
JKL  
MNO  
GHI  
JKL  
MNO  
Message  
DedicatedKeys
14
Redial  
Dedicated Keys  
7
8
9
Redial  
7
8
9
PQRS  
WXYZ  
TUV  
PQRS  
WXYZ  
TUV  
Answer  
Answer  
0
#
0
#
OPER  
Speaker  
Hold  
Transfer  
Speaker  
14  
Hold  
Transfer  
Speaker  
Speaker  
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For more information contact:  
NEC America, Inc.  
Corporate Networks Group  
6555 N. State Highway 161  
©NEC America, Inc. 2003  
Irving Texas 75039  
NEAX and Dterm are registered trademarks of  
NEC Corporation.  
FPO BAR CODE  
188301  
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