NEC Speaker System N8800 096F User Manual

NEC Express5800 Series  
N8800-096F, EXP320B  
NEC Express5800/320Fb-L  
N8800-097F, EXP320A  
NEC Express5800/320Fb-LR  
N8800-098F, EXP320D  
NEC Express5800/320Fb-M  
N8800-099F, EXP320C  
NEC Express5800/320Fb-MR  
User's Guide (Setup)  
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PROPRIETARY NOTICE AND LIABILITY DISCLAIMER  
The information disclosed in this document, including all designs and related materials, is the  
valuable property of NEC Corporation (NEC) and /or its licensors. NEC and/or its licensors, as  
appropriate, reserve all patent, copyright and other proprietary rights to this document, including all  
design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are  
expressly granted to others.  
The NEC product(s) discussed in this document are warranted in accordance with the terms of the  
Warranty Statement accompanying each product. However, actual performance of each such  
product is dependent upon factors such as system configuration, customer data, and operator control.  
Since implementation by customers of each product may vary, the suitability of specific product  
configurations and applications must be determined by the customer and is not warranted by NEC.  
To allow for design and specification improvements, the information in this document is subject to  
change at any time, without notice. Reproduction of this document or portions thereof without prior  
written approval of NEC is prohibited.  
First Printing, December 2006  
Copyright 2006  
NEC Corporation  
7-1 Shiba 5-Chome, Minato-Ku  
Tokyo 108-8001, Japan  
All Rights Reserved  
Printed in Japan  
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Keep this User's Guide handy for quick reference when necessary.  
Safety Indications  
To use NEC Express5800 series safely, follow the instructions in this User's Guide.  
This guide explains components that pose a danger, types of dangers caused by failing to follow the  
instructions, and actions taken to prevent them; such components are labeled warning.  
This guide and warning labels use “WARNING” and “CAUTION” to indicate a danger depending on  
the degree. These terms are defined as follows:  
Indicates a danger that could lead to a death or serious injury.  
WARNING  
Indicates a danger that could lead to a burn, other injuries or damage to  
physical assets.  
CAUTION  
This guide uses the following three types of symbols to give indications and precautions against a  
danger. They are defined as follows:  
Indicates that there is a risk of a danger. Each image symbolizes a particular type of  
danger. (Attention)  
Indicates what you must not do. Each image symbolizes a particular type of  
prohibition. (Prohibited actions)  
Indicates what you must do. Each image symbolizes a particular type of action  
necessary to avoid a danger. (Mandatory actions)  
(Example)  
Symbol to draw attention  
Term indicating a degree of danger  
CAUTION  
High temperature.  
Immediately after the power-off, system components such as hard disk are  
very hot. Wait the server to cool down completely before adding/removing  
some component.  
Symbol indicating a prohibited  
action (may not always be  
indicated)  
Description of a danger  
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Symbols and its descriptions used in this User’s Guide and warning labels are as follows:  
Attention  
Indicates a risk of an electric shock.  
Indicates a risk of a personal injury due to heat.  
Indicates a risk of catching your fingers.  
Indicates a risk of a fire or smoke.  
Indicates a general precaution or warning that is not defined herein.  
Indicates a risk of losing eyesight due to laser beam.  
Indicates a risk of an explosion.  
Indicates a risk of a personal injury.  
Prohibited actions  
Indicates a general prohibition that is not defined herein.  
Do no touch the indicated area. There is a risk of an electric shock or fire.  
Do not touch with wet hands. There is a risk of an electric shock.  
Keep from flame. There is a risk of a fire.  
Avoid using water or liquid nearby. If it spills on the equipment, there is a risk of an  
electric shock or fire.  
Do not disassemble, repair, or modify the equipment. There is a risk of an electric  
shock or fire.  
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Mandatory actions  
Unplug the server. There is a risk of an electric shock or fire.  
Indicates a general action to take that is not defined herein. Make sure to follow the  
instructions.  
For detailed notes to set up the machine safely, refer to “NOTES FOR SAFE HANDLING” on page  
1-2.  
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อऱփຝ٠጗Ζʳ  
CLASS 1  
LASER PRODUCT  
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NOTE: This equipment has been tested and found to comply with the limits for a Class A digital  
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable  
protection against harmful interference when the equipment is operated in a commercial  
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not  
installed and used in accordance with the instruction manual, may cause harmful interference to  
radio communications. Operation of this equipment in a residential area is likely to cause harmful  
interference in which case the user will be required to correct the interference at his own expense.  
This class A digital apparatus meets all requirements of the Canadian Interference-Causing  
Equipment Regulations.  
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel  
brouilleur du Canada.  
CE Statement  
Warning: This is a Class A product. In residential environment, this product may cause radio  
interference, in which case the user may be required to take adequate measures (EN55022).  
This system is classified as a CLASS 1 LASER PRODUCT. This label id located on  
the internal CD-ROM installed in your system.  
CLASS 1  
LASER PRODUCT  
NOTE: This product provides resistance against hardware faults with its redundant hardware  
modules. However, this does not mean complete fault-tolerance is assured. For example,  
there is a risk of system down when:  
– A fatal fault occurs in software.  
– Both modules within a redundant hardware pair break down.  
– A fatal fault occurs in a non-redundant component, such as the clock generator circuitry  
or the interconnect backplane.  
– The entire system is cut off from AC power.  
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Trademarks and Patents  
NEC EXPRESSBUILDER and NEC ESMPRO are trademarks of NEC Corporation.  
Microsoft, Windows, Windows Server, Windows NT, and MS-DOS are registered trademarks of  
Microsoft Corporation in the United States and other countries.  
Intel and Pentium are registered trademarks of Intel Corporation.  
AT is a registered trademark of International Business Machines Corporation in the United States  
and other countries.  
Adobe, the Adobe logo, Acrobat, and the Acrobat logo are trademarks of Adobe Systems  
Incorporated.  
Datalight is a registered trademark of Datalight, Inc. ROM-DOS is a trademark of Datalight, Inc.  
Xeon is a trademark of Intel Corporation in the United States. DLT and DLTtape are trademarks of  
Quantum Corporation in the United States. QLogic and its logo are trademarks of QLogic  
Corporation in the United States. Fast!UTIL is a trademark of QLogic Corporation in the United  
States.  
Avocent and Dambrackas Video Compression (DVC) are trademarks or registered trademarks of  
Avocent Corporation in the United States and other countries.  
Mozilla is a trademark of Mozilla Foundation.  
Netscape is a trademark or registered trademark of Netscape Communications Corporation in the  
United States and other countries. Java is a trademark or registered trademark of Sun Microsystems,  
Inc. in the United States and other countries.  
All other product, brand, or trade names used in this publication are the trademarks or registered  
trademarks of their respective trademark owners.  
Microsoft Windows Server 2003 R2 32-bit Standard Edition operating system, Microsoft Windows  
Server 2003 R2 32-bit Enterprise Edition operating system, Microsoft Windows Server 2003  
Standard Edition operating system and Microsoft Windows Server 2003 Enterprise Edition  
operating system are called Windows Server 2003 for short. Microsoft Windows 2000 Server  
operating system, Microsoft Windows 2000 Advanced Server operating system and Microsoft  
Windows 2000 Professional operating system are called Windows 2000 for short. Microsoft  
Windows NT Server network operating system version 3.51/4.0 and Microsoft Windows NT  
Workstation operating system version 3.51/4.0 are called Windows NT for short. Microsoft  
Windows Millennium Edition Operating System is called Windows Me for short. Microsoft  
Windows 98 operating system is called Windows 98 for short. Microsoft Windows 95 operating  
system is called Windows 95 for short.  
Names used with sample applications are all fictitious. They are unrelated to any existing product  
names, names of organizations, or individual names.  
The Dambrackas Video Compression algorithm from Avocent Corporation is used for ft Remote  
Management Card.  
U.S. Patent Numbers: 5,732,212, 5,937,176, 6,633,905, 6,681,250, 6,701,380 and other patents  
pending  
Taiwanese Patent Number: 173784  
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ii  
European Patent Number: 0 740 811  
Notes:  
(1) No part of this manual may be reproduced in any form without prior written permission of  
NEC Corporation.  
(2) The contents of this manual are subject to change without prior notice.  
(3) The contents of this manual shall not be copied or altered without prior written permission of  
NEC Corporation.  
(4) All efforts have been made to ensure the accuracy of all information in this manual. If you find  
any part unclear, incorrect, or omitted in this manual, contact the sales agent where you  
purchased this product.  
(5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or  
consequential damage arising from the use of this manual regardless of (4) above.  
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iii  
Preface  
Welcome to the NEC Express5800/ft series.  
NEC Express5800/ft series is a “fault-tolerant (ft)” server focusing on “high reliability” in terms of  
fault-tolerance, in addition to “high performance,” “scalability,” and “general versatility” provided  
by NEC Express5800 series. In the event of trouble, its dual configuration will allow the system to  
instantaneously isolate the failed parts to assure non-stop running; operation will be moved  
smoothly from one module to the other, minimizing damage to it. You can use NEC Express5800/ft  
series in a mission-critical system where high availability is required. By the use of Windows Server  
2003 operating system, it also provides outstanding openness for general-purpose applications, etc.  
To make the best use of these features, read this User's Guide thoroughly to understand how to  
operate NEC Express5800/ft series.  
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iv  
About This User’s Guide  
This User's Guide helps a user to properly setup and use the product. Consult this guide when you  
set up the product.  
Keep this manual and the separate volume of User’s Guide handy.  
This User's Guide is intended for users who have a good knowledge on the basic use of Windows  
operating systems and general I/O devices such as a keyboard and mouse.  
How to Use This User's Guide  
This guide explains the procedures you should perform before you begin system operation after you  
purchased the product. Read the guide in order from Chapter 1. If you perform procedures  
according to this guide, you will set up the product properly.  
Chapter 4 describes how to install the operating system. Chapter 5 describes post-installation  
procedures. Chapter 6 explains how to troubleshoot if you cannot set up the product properly. Refer  
to “SYSTEM REPAIR” on page 6-2 for details about system configurations and repairs of this  
product. Refer to “TROUBLESHOOTING” on page 6-14 if you feel you failed to set up the  
product.  
See this User’s Guide for details of this product’s operation, and functions and operations of the  
hardware and the system.  
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v
Additional symbols  
The following symbols are used throughout this User's Guide in addition to the caution symbols  
described at the beginning.  
Important points or instructions to keep in mind when using the  
server or software  
IMPORTANT:  
CHECK:  
TIPS:  
Something you need to make sure when using the server or  
software  
Helpful information, something useful to know  
About our Web Service  
Information on NEC Express5800/ft series including modification modules is also available on our  
web site, NEC Express5800 Web Site Asia Pacific, at  
http://www.nec.co.jp/express/index.html  
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vi  
Contents  
Preface...............................................................................................................................................iii  
About This User’s Guide .................................................................................................................iv  
How to Use This User's Guide.......................................................................................................iv  
Additional symbols.........................................................................................................................v  
About our Web Service...................................................................................................................v  
CHAPTER 1 BEFORE USING ....................................................................................... 1-1  
NOTES FOR SAFE HANDLING.................................................................................................1-2  
Warning Labels............................................................................................................................1-2  
CPU/IO Modules .........................................................................................................................1-4  
PRECAUTIONS FOR SAFETY...................................................................................................1-6  
General.........................................................................................................................................1-6  
Use of Power Supply and Power Cord.........................................................................................1-7  
Installation, Relocation, Storage and Connection ........................................................................1-8  
Cleaning and Handling of Internal Devices.................................................................................1-9  
During Operation .......................................................................................................................1-10  
Rack-mount Model (Model 320Fb-MR)....................................................................................1-11  
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....................................................................................................1-14  
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........................................................................................1-15  
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........................................................................................1-16  
ࣹ܂
...........................................................................................................................1-17  
ᖲਮ
ࣚۻڤ
ᕴऱ
........................................................................................................1-18  
UNPACKAGING .........................................................................................................................1-20  
Accessories ................................................................................................................................1-20  
CHAPTER 2 ABOUT OPERATING SYSTEM................................................................ 2-1  
INSTALLING Windows Server 2003...........................................................................................2-2  
About OS Installation ..................................................................................................................2-2  
CHAPTER 3 INSTALLING SERVER.............................................................................. 3-1  
INSTALLATION ...........................................................................................................................3-2  
Tower Model................................................................................................................................3-2  
Rack-mount Model ......................................................................................................................3-4  
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vii  
Connection...................................................................................................................................3-7  
CHAPTER 4 WINDOWS SETUP ....................................................................................4-1  
Express Setup .................................................................................................................................4-2  
SETUP FLOW ...............................................................................................................................4-3  
Step 1: Things Required for Setup ...............................................................................................4-4  
Size of the Partition to be Created ...............................................................................................4-5  
Step 2: Prepare for Express Setup................................................................................................4-6  
2-1: Prepare NEC Express5800/ft series......................................................................................4-6  
Step 3: Disable Boot Monitoring Function ..................................................................................4-9  
Step 4: Start the Express Setup...................................................................................................4-14  
Flow of Setup Procedures..........................................................................................................4-15  
Setup Procedures .......................................................................................................................4-16  
Step 5: Set Dual LAN Configuration..........................................................................................4-23  
Overview ...................................................................................................................................4-23  
NEC Express 5800/Fault Tolerant Server Series Duplication Rule...........................................4-24  
Dual Configuration Setup..........................................................................................................4-24  
Step 6: Set Dual Disk Configuration ..........................................................................................4-29  
Setting Dual Disk Configuration by Disk Management ............................................................4-29  
Step 7: Update Software..............................................................................................................4-32  
Step 8: Connect and Configure Options ....................................................................................4-32  
Step 9: Create Volume.................................................................................................................4-33  
Step 10: Set Network for NEC ESMPRO Agent.......................................................................4-33  
Step 11: Enable Boot Monitoring Function ...............................................................................4-35  
Step 12: Make Settings for Failure Management......................................................................4-36  
Set Memory Dump (Debug Information) ..................................................................................4-36  
Set Dr. Watson...........................................................................................................................4-41  
Install a Network Monitor .........................................................................................................4-42  
Set Recovery Console................................................................................................................4-43  
Step 13: Back up System Information........................................................................................4-44  
CHAPTER 5 PROCEDURES AFTER COMPLETION OF INSTALLATION...................5-1  
INSTALLING MANAGEMENT UTILITIES ............................................................................5-2  
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viii  
NEC ESMPRO Agent..................................................................................................................5-2  
NEC ESMPRO Manager ...........................................................................................................5-11  
NEC DianaScope .......................................................................................................................5-12  
CONFIRMATION OF THE GeminiEngine Control Software VERSION ............................5-13  
CAUTIONS FOR APPLYING Windows Service Pack............................................................5-14  
CHANGING THE COLOR QUALITY OF DISPLAY TO 32 BIT ........................................5-14  
COMPRESSING A SYSTEM DRIVE.......................................................................................5-15  
ABOUT Windows Update (APLYING SECURITY PATCKES) ............................................5-15  
CHAPTER 6 TROUBLESHOOTING.............................................................................. 6-1  
SYSTEM REPAIR .........................................................................................................................6-2  
Preparation...................................................................................................................................6-4  
Starting up Recovery Console......................................................................................................6-5  
Updating the System....................................................................................................................6-8  
Installing GeminiEngine Control Software................................................................................6-13  
TROUBLESHOOTING...............................................................................................................6-14  
Problems with NEC EXPRESSBUILDER ................................................................................6-14  
Problems with Windows Setup..................................................................................................6-15  
About the Express Setup............................................................................................................6-17  
Problems with NEC ESMPRO Setup ........................................................................................6-21  
Problems with System Repair....................................................................................................6-22  
APPENDIX A ABOUT SERVICES .................................................................................A-1  
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Chapter 1  
Before Using  
This chapter includes information necessary for proper and safe operation of the server, the main  
unit and its accessories. Go through this chapter before you start setup of the product.  
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1-2 Before Using  
NOTES FOR SAFE HANDLING  
The following section describes necessary information to use the product properly and safely.  
Warning Labels  
Warning labels are placed in certain parts of the system so that the user stays alert to possible risks  
(Do not remove or damage these labels).  
If some label is missing, about to peel off, or illegible, contact your sales agent.  
The figures below show locations of the labels on the server.  
Tower model  
Front  
Rear  
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Before Using 1-3  
Rack Model  
Front  
Rear  
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1-4 Before Using  
CPU/IO Modules  
The following shows the place on CPU/IO modules where the label is attached.  
Standard Model  
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Before Using 1-5  
Water-Cooling kit  
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1-6 Before Using  
PRECAUTIONS FOR SAFETY  
This section provides precautions for using the server safely. Read this section carefully to ensure  
proper and safe use of the server. For symbol meanings, see “Safety Indications” described in the  
previous section.  
General  
WARNING  
Do not use the server in an operation where human lives are involved or high reliability  
is required.  
This equipment is not intended for use in controlling or use with facilities or systems  
where human lives are involved or high reliability is required, including medical devices  
or nuclear, aerospace, transportation, and traffic control facilities. NEC assumes no  
liability for any accidents or damage to physical assets resulting from the use of this  
equipment in such systems or facilities.  
Do not continue to use the server if you detect smoke, odor, or noise.  
If the server emits smoke, odor, or noise, immediately flip off the POWER switch,  
unplug the cords, and contact your sales agent. There is a risk of a fire.  
Do not insert a wire or metal object.  
Do not insert a wire or metal objects into a vent or disk drive slot. There is a risk of an  
electric shock.  
CAUTION  
Prevent water or foreign objects from getting into the server.  
Do not let water or foreign objects (e.g., pins or paper clips) enter the server. There is  
a risk of a fire, electric shock, and breakdown. When such things accidentally enter the  
server, immediately turn off the power and unplug the cords. Contact your sales agent  
instead of trying to disassemble it yourself.  
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Before Using 1-7  
Use of Power Supply and Power Cord  
WARNING  
Do not handle power plugs with a wet hand.  
Do not plug/unplug power cords with a wet hand. There is a risk of an electric shock.  
Do not connect the ground wire to a gas pipe.  
Never connect the ground wire to a gas pipe. There is a risk of a gas explosion.  
CAUTION  
Do not plug the cords in nonconforming outlets.  
Use wall outlets with specified voltage and power type. There is a risk of a fire or  
current leakage.  
Avoid installing the server where you may need extension cords. If the cords do not  
meet the power specifications, there is a risk of overheating that could lead to a fire.  
Do not plug too many cords in a single outlet.  
If the rated current is exceeded, there is a risk of overheating that could lead to a fire.  
Do not plug the cords insecurely.  
Insert the plug firmly into an outlet. There is a risk of heat or fire due to poor contact. If  
dust settles on the slots and it absorbs moisture, there is also a risk of heat or fire.  
Do not use nonconforming power cords.  
AC cord is to spend the thing of the next specifications:  
Maximum 4.5m (14.76ft) long. Rated minimum 125V, 10A, Type SJT flexible cord.  
You also have to observe the following prohibitions to prevent an electric shock or fire  
caused by damage to the cords.  
Do not pull on the cords.  
Do not pinch the cords.  
Do not bend the cords.  
Keep chemicals away from the cords.  
Do not twist the cords.  
Do not place any object on the cords.  
Do not use cords as bundled.  
Do not alter, modify, or repair the cords.  
Do not staple the cords.  
Do not use any damaged cord. (Replace it with a new one of the same  
specifications. For replacement procedures, contact your sales agent.)  
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1-8 Before Using  
Installation, Relocation, Storage and Connection  
CAUTION  
Do not install the server in an unsuitable place.  
Install the server in such a place as specified in this User's Guide. Avoid the  
following locations. There is a risk of a fire.  
a dusty place  
a humid place located near a boiler, etc  
a place exposed to direct sunlight  
an unstable place  
Do not use or store this product in a corrosive environment.  
Avoid the usage or storage of this product in an environment which may be  
exposed to corrosive gases, such as those including but not limited to :  
sulfur dioxide, hydrogen sulfide, nitrogen dioxide, chlorine, ammonia and/or ozone.  
Avoid installing NEC Express5800/ft series in a dusty environment or one that may  
be exposed to corrosive materials such as sodium chloride and/or sulfur.  
Avoid installing this product in an environment that may have excessive metal  
flakes or conductive particles in the air.  
Such environments may cause corrosion or short circuits within this product,  
resulting in not only damage to this product, but may even lead to be a fire hazard.  
If there are any concerns regarding the environment at the planned site of  
installation or storage, please contact your sales agent.  
Do not use any non-designated interface cable.  
Use only interface cables designated by NEC; identify which component or  
connector to attach beforehand. If you use a wrong cable or make a wrong  
connection, there is a risk of short-circuit that could lead to a fire.  
You also have to observe the following prohibitions about handling and connecting  
interface cables:  
Do not use any damaged cable connector.  
Do not step on the cable.  
Do not place any object on the cable.  
Do not use the server with loose cable connections.  
Do not use damaged cables.  
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Before Using 1-9  
Cleaning and Handling of Internal Devices  
WARNING  
Do not disassemble, repair, or alter the server.  
Unless described herein, never attempt to disassemble, repair, or alter the server.  
There is a risk of an electric shock or fire as well as malfunction.  
Do not look into the CD-ROM drive.  
The CD-ROM drive uses a laser beam. Do not look or insert a mirror inside while the  
system is on. A laser beam is invisible; if your eyes get exposed to it, there is a risk of  
losing eyesight.  
Do not detach a lithium battery yourself.  
This equipment has a lithium battery. Do not detach it yourself. If the battery is  
exposed to fire or water, it could explode.  
When the lithium battery is running down and the server does not work correctly,  
contact your sales agent instead of disassembling, replacing or recharging it yourself.  
Disconnect the power plugs before cleaning the server.  
Even though built-in options for the server can be replaced while the power cords are  
connected to power source, be sure to follow the instructions described in this User’s  
Guide. Do not touch any internal device of the server unless instructed by this User’s  
Guide. There is a risk of an electric shock.  
Make sure to power off the server and disconnect the power plug from a power outlet  
before cleaning or installing/removing internal optional devices. Touching any internal  
device of the server with its power cords connected to power source may cause an  
electric shock even if the server is off-powered.  
Disconnect the power plug from the outlet occasionally and clean the plug with a dry  
cloth. Heat will be generated if condensation is formed on a dusty plug, which may  
cause a fire.  
CAUTION  
High temperature  
Immediately after powering off the system, system components such as hard disk may  
be very hot. Wait for the server to cool down completely before adding/removing  
components.  
Make sure to completely insert cables and boards.  
Completely insert all power cords, interface cables and/or boards. An incompletely  
inserted component may cause a contact failure, resulting in fire and/or smoke.  
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1-10 Before Using  
CAUTION  
Protect the unused connectors with the protective cap.  
The unused power cord connectors are covered with the protective cap to prevent  
short circuits and electrical hazards. When removing the power cord connector from  
the internal devices, attach the protective cap to the connector. Failure to follow this  
warning may cause a fire or an electric shock.  
During Operation  
CAUTION  
Keep animals away.  
Keep animals away from the server. Animal’s waste or hair may get inside the server  
to cause a fire or electric shock.  
Do not place any object on top of the server.  
The object may fall off to cause injuries, damage to hardware and/or a fire.  
Do not leave the CD tray ejected.  
Dust may get in the server to cause malfunction. The ejected tray may also become a  
cause of injuries.  
Do not touch the server when it thunders.  
Unplug the server when it threatens to thunder. If it starts to thunder before you unplug  
the server, do not touch the server or cables. There is a risk of a fire or electric shock.  
Do not use a cellular phone or pager around the server.  
Turn off your cellular phone or pager when you use the server. Their radio waves may  
cause the server to malfunction.  
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Before Using 1-11  
Rack-mount Model (Model 320Fb-MR)  
WARNING  
Do not install the server on a nonconforming rack.  
Install the server on a 19-inch rack conforming to the EIA standard. Do not use the  
server without a rack or install it on a nonconforming rack. The server may not function  
properly, and there is a risk of damage to physical assets or injuries. For suitable  
racks, contact your sales agent.  
Do not use the server in an unsuitable place.  
Do not install a server rack in an unsuitable environment.  
Other systems also may be affected, and the rack may fall over to cause a fire or  
injuries. For details about installation environment and quake-resistant engineering,  
see the attached manual or contact your sales agent.  
CAUTION  
Be careful not to hurt your fingers.  
Exercise great care not to hurt your fingers on the rail when you mount/dismount the  
server into/from the rack.  
Carry or install the server by more than 3 people.  
To avoid a risk of injuries, users should not attempt to carry or install the server into a  
rack. Installation should be performed by trained maintenance personnel.  
Do not install the server in such a manner that its weight is imposed on a single place.  
To distribute the weight, use stabilizers or attach two or more racks. Unstable rack  
may fall down to cause injuries.  
Do not assemble parts alone.  
It takes at least two people to mount doors and trays to a rack. If you handle them  
alone, you may drop some parts to cause a breakage or injuries.  
Do not pull a device out of the rack if the rack is unstable.  
Before pulling out a device, make sure that the rack is fixed (by stabilizers or  
quake-resistant engineering).  
Do not leave more than one device pulled out from the rack.  
If you pull out more than one device, the rack may fall down. You can only pull out one  
device at a time.  
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1-12 Before Using  
CAUTION  
Do not install excessive wiring.  
To prevent burns, fires, and damage to the server, make sure that the rated load of the  
power branch circuit is not exceeded. For more information on installation and wiring  
of power-related facilities, contact your electrician or local power company.  
Do not pull out a device during operation.  
Do not pull out or remove a device while it is running. There is a risk of malfunction  
and a device may be detached from a rack to cause injuries.  
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Before Using 1-13  
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1-14 Before Using  
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Before Using 1-15  
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1-16 Before Using  
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CAUTION  
რ೏ᄵꢀ  
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কᄿ
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Ζꢀ  
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CAUTION  
ش
অᥨ።অᥨ
شࠌآړ
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অᥨ።অᥨ
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CAUTION  
լ૞ᨃᡒढᔾ२Ζꢀ  
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๻ໂՂլ૞
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1-18 Before Using  
ᖲਮ
ࣚۻڤ
ᕴऱ
ꢀ  
WARNING  
լ૞ല๻ໂ
ڜ
آڇ
ऱᖲਮՂΖꢀ  
ᓮല๻ໂ
ڜ
ڇ
ٽ
(,$ᑑᄷऱꢅꢍ૎՚ᖲਮՂΖԫ
૞ല๻ໂ
ڜ
ڇ
ऱᖲਮՂ  
թ౨
شࠌ
Ζ
ܡ
ঞ๻ໂ
ױ
౨ྤऄ
إ
شࠌ
Δ
ױڶࠀ
౨ჾᡏᖲᕴሿຝٙ
ᖄીԳ
ߪ
႞  
୭Ζᣂ
ٽ࣍
ᔞऱᖲਮΔᓮፖ൞ऱᆖᔭ೸ᜤᢀΖꢀ  
լ૞
آڇ
ऱ໱
ࣚۻءشࠌࢬ
ᕴข঴Ζꢀ  
լ૞
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ڜ
ࣚۻ
ᕴᖲਮΖꢀ  
ܡ
ঞΔࠡ
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ࠩᐙ᥼Δ
׊ࠀ
ᖲਮๅᆵ
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ࢨ߀־
ृԳ
ߪ
႞୭Ζ
ڶ
 
ڜ
ᇘᛩቼ
߻ࡉ
ݾ
๬ऱᇡา
ႈᓮ೶ᔹॵ൅ऱ
ش
֪֫
ࢨם
ፖᆖᔭ೸
ፂᥨ
೭  
ֆ
׹
ᜤᢀΖꢀ  
CAUTION  
ᓮ՛֨լ૞݈۰
ᅸ႞֫ਐΖꢀ  
ء
ᖲᕴ
ڜ
ᇘࠩᖲਮՂ
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Գ
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መറᄐಝᒭऱ  
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լ૞ᖐ۞ิᇘሿຝٙΖꢀ  
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๻ໂΖꢀ  
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ࡳࡐ
Ζꢀ  
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CAUTION  
լ૞ൕᖲਮ
נࢼ
ࠟଡ
ृࠟଡ
א
Ղऱ๻ໂΖꢀ  
ٵ
נࢼ
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׽ڻ
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ԫଡ๻ໂΖꢀ  
լ૞ᇘ಻መ
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ሽᒵΖꢀ  
੡Աᝩ
ࡉ߀־܍
๻ໂჾᡏΔᓮ೭ؘᒔঅլ૞၌መᒵሁऱᠰ
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ᣂሽԺ๻ໂ  
ڜ
ሽᒵऱ
ڍޓ
ᇷಛᓮᜤᢀሽՠ
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چ
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Ζꢀ  
լ૞
ڇ
๻ໂሎ۩ழ
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๻ໂΖꢀ  
լ૞
ࣈࢨנࢸ
ೈሎ۩խऱ๻ໂΖ
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ᖄી
ߓ
อਚᎽ
ჾᡏऱ
ٲ
ᙠΖꢀ  
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1-20 Before Using  
UNPACKAGING  
The following section describes necessary information to use the product properly and safely.  
Accessories  
This product is shipped with various accessories. See the attached list to make sure everything is  
included and check the individual items. If any component is missing or damaged, contact your  
sales agent.  
Keep the accessories in a safe place. You will need them when you perform setup,  
addition of options, or replacement of failed components.  
To check NEC EXPRESSBUILDER components, see the attached list.  
Be sure to fill out and mail the software registration card that is shipped with the operating  
system.  
Make backup copies of included floppy disks, if any. Keep the original disks as the master  
disks; use these copies in operation.  
Improper use of an included floppy disk or CD-ROM may alter your system environment.  
If you find something unclear, stop using them and contact your sales agent.  
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Chapter 2  
About Operating System  
This chapter gives essential information on the Windows system supported by the server and how to  
install it.  
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2-2 About Operating System  
INSTALLING Windows Server 2003  
For installing an operating system on NEC Express5800/ft series, use NEC EXPRESSBUILDER.  
IMPORTANT:  
The NEC Express5800/ft series is a precision instrument. You should ask maintenance  
personnel to install it.  
The Express Setup program is exclusively used for the NEC Express5800/ft series. To execute the  
setup program, simply select the item [Express Setup] from the menu displayed when starting the  
system through the provided CD-ROM "NEC EXPRESSBUILDER.” The setup program  
automatically performs the complete setups from hardware internal parameter/status settings to  
installation of the operating system (Windows Server 2003) and various utilities.  
Use the NEC Express5800/ft series setup program for the first installation and reinstallation of the  
operating system. This program accomplishes complicate setups.  
Before performing the NEC Express5800/ft series setup, contact your sales agent about the latest  
release of GeminiEngine Control Software.  
About OS Installation  
Read the notes here carefully before installing the operating system.  
Operating System Supported by the NEC Express5800/ft series  
The operating system that NEC Express5800/ft series supports is Microsoft® Windows ServerTM  
2003 R2 32-bit Enterprise Edition (English), hereinafter called "Windows Server 2003."  
NEC Express5800/ft series does not support any operating systems other than the above (e.g.,  
Windows Server 2003 Standard Edition, Windows 2000 or Windows NT 4.0).  
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About Operating System 2-3  
About Windows Server 2003  
Use the Express Setup program to install Windows Server 2003. Note the following at installation: ꢀ  
IMPORTANT:  
Complete all the setups such as the memory expansion and the BIOS setting before  
installing Windows Server 2003.  
NEC software package, which is to be purchased separately, is also provided with the  
documentation for installation. However, see this User's Guide for installation into this  
server.  
After completing the Express Setup program, make settings for failure management (e.g.,  
memory dump (debug information) setting) according to Chapter 4.  
About Auto Installation of Utilities  
The Express Setup installs the following utilities automatically.  
Drivers and services for achieving duplicated operation  
NEC ESMPRO Agent  
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2-4 About Operating System  
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Chapter 3  
Installing Server  
This chapter describes requirements for using the product properly and safely, the setup procedures  
to make NEC Express5800/ft series ready for use, and how to connect peripherals.  
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3-2 Installing Server  
INSTALLATION  
This section describes installation of NEC Express5800/ft series.  
Tower Model  
IMPORTANT:  
NEC Express5800/ft series is a precision instrument. You should ask maintenance  
personnel to install it.  
Select a suitable site for tower model.  
CAUTION  
Observe the following precautions to use the equipment safely. There are risks  
of a burn, injury, or damage to physical assets. For details, see “Notes for Safe  
Handling” in Chapter 1.  
Remove all modules before moving the equipment.  
Do not install the equipment in non-designated places.  
Room that can maintain the following  
conditions during server operation:  
Temperature: 10 to 35ºC*  
Humidity: 20 to 80% (non-condensing)  
Close enough to connect  
the keyboard and the  
display.  
AC 100V parallel  
bi-polar power outlet  
with grounding  
Floor or a level  
and robust  
desk or table  
Wall outlet within the  
reach of supplied  
power cord.  
Clean and tidy room  
Location with an enough open space to  
fully open the front bezel, at least 1 m  
from the front, 50 cm .from the rear, and  
15 cm from the sides of the server (The  
front bezel extrudes about 50 mm from  
the right side of the server when fully  
opened.)  
Uninterruptible Power Supply (UPS) to prevent momentary  
voltage drop due to power failure or lightning *  
* Optional. UPS is recommended for best use of features of NEC  
Express5800/ft series.  
* It is recommendable to use the server in a  
room where temperature can be kept  
between 15 and 25ºC.  
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Installing Server 3-3  
Do not install NEC Express5800/ft series in such places as listed below. Otherwise, the server may  
malfunction.  
Place where temperatures change widely (near a heater, air conditioner, or refrigerator).  
Place that is subject to intense vibration.  
Place where corrosive gas (sodium chloride, sulfur dioxide, hydrogen sulfide, nitrogen dioxide,  
or ozone) is generated, or a place that is close to chemicals or exposed to chemicals.  
Place whose floor is covered with non-antistatic carpet.  
Place that may be subject to falling objects.  
Place where you may step or trip on the power cords or interface cables.  
Place that is close to some equipment that generates intense magnetic field (e.g., TV set, radio,  
broadcasting/communications antenna, power transmission wire, and electromagnetic crane). (If  
unavoidable, contact your sales agent to request proper shield construction.)  
Place where the power cord of the server must be connected to an AC outlet that shares the  
outlet of another device with large power consumption.  
Place that is close to some equipment that causes power noises (e.g., sparks caused by  
power-on/off using a relay). If you must install the server close to such equipment, request your  
sales agent for separate power cabling or noise filter installation.  
It takes at least three people to carry the server; hold it firmly by its bottom and place it slowly on  
the selected site.  
IMPORTANT:  
Do not hold the front bezel to lift it, or it may become detached and fall down.  
After placing the main cabinet, lock its two front casters out of four and screw the attached four  
stabilizers on the cabinet adjusting their height.  
Screws  
Lock lever  
Stabilizer  
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3-4 Installing Server  
Rack-mount Model  
You can mount NEC Express5800/ft series on a rack that conforms to the EIA standards.  
IMPORTANT:  
NEC Express5800/ft series is a precision instrument. You should ask maintenance personnel  
to install it.  
To install a rack, contact your sales agent or maintenance personnel.  
CAUTION  
Do not attempt to install the server.  
To avoid the risk of personal injury, users should not attempt to install the  
server into the rack assembly. The server should be installed in the rack only by  
trained maintenance personnel.  
Space 40 cm or more on top, 1 m or more  
on the front and rear, and 60 cm or more on  
the right and left.  
Room that can maintain the following  
conditions:  
[When operating]  
Temperature: 10 to 35ºC*  
Humidity: 20 to 80%  
Temperature gradient: 10ºC/hr  
Atmospheric pressure: 749 to 1040hpa  
[When not operating]  
Temperature: 5 to 40ºC*  
Humidity: 10 to 80%  
Temperature gradient: 15ºC/hr  
Atmospheric pressure: 749 to 1040hpa  
100V - 120 V or 200V - 240 V  
parallel bi-polar power outlet  
with grounding  
Wall outlet within the  
reach of supplied power  
cord.  
Level and reinforced  
floor.  
* It is recommended to use the server in a room where  
temperature can be kept between 15 and 25ºC.  
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Installing Server 3-5  
WARNING  
Observe the following precautions to use the server safely. There is a risk of a  
death or serious injury. For details, see “Notes for Safe Handling” in Chapter 1.  
Do not install the server in non-designated places.  
Do not connect the ground wire to a gas pipe.  
CAUTION  
Observe the following precautions to use the server safely. There is a risk of a  
burn, personal injury, or damage to physical assets. For details, see “Notes for  
Safe Handling” in Chapter 1.  
Do not carry or install a rack alone.  
Do not install a rack in such a manner that its weight is imposed on a single  
place.  
Do not assemble or disassemble parts alone.  
Do not pull a device out of the rack if the rack is unstable.  
Do not leave more than one device pulled out from the rack.  
Do not install excessive wiring.  
Do not install NEC Express5800/ft series in such places as listed below. If you locate racks or install  
the server in such places, the server may malfunction.  
Place where you cannot pull out the components fully.  
Place that cannot sustain the total weight of the rack and its components.  
Place where you cannot use stabilizers or where you cannot perform installation without  
quake-resistant engineering.  
Place whose floor is uneven or inclined.  
Place where temperatures change widely (near a heater, air conditioner, or refrigerator).  
Place that is subject to intense vibration.  
Place where corrosive gas (sodium chloride, sulfur dioxide, hydrogen sulfide, nitrogen  
dioxide, or ozone) is generated, or a place that is close to chemicals or exposed to chemicals.  
Place whose floor is covered with non-antistatic carpet.  
Place that may be subject to falling objects.  
Place that is close to some equipment that generates intense magnetic field (e.g., TV set,  
radio, broadcasting/communications antenna, power transmission wire, and electromagnetic  
crane). (If unavoidable, contact your sales agent to request proper shield construction.)  
Place where the power cords of the server must be connected to outlets that share the outlet  
of another device with large power consumption.  
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3-6 Installing Server  
Place that is close to some equipment that causes power noises (e.g., sparks caused by  
power-on/off using a relay). If you must install the server close to such equipment, request  
your sales agent for separate power cabling or noise filter installation.  
IMPORTANT:  
Temperature increase inside the rack and airflow  
If you install several components or the ventilation isn’t good inside the rack, the internal  
temperature may increase due to heat emitted from the components. When the operating  
temperatures of NEC Express5800/ft series (10 to 35°C) are exceeded, there is a risk of  
malfunction. You must take adequate precautions and measures for airflow inside the rack as well  
as in the room so that the internal temperature can be kept within this range during operation.  
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Installing Server 3-7  
Connection  
Connect peripheral devices to NEC Express5800/ft series.  
The server is provided with connectors for wide variety of peripheral devices on its front and rear.  
The figure on the next page illustrates available peripheral devices for the server in the standard  
configuration, and locations of the connectors for the devices. After connecting the peripheral  
devices, connect the provided power cords with the server, and then plug the power cords into the  
power outlet.  
WARNING  
Observe the following precautions to use the server safely. There is a risk of a  
death or serious injury. For details, see “Notes for Safe Handling” in Chapter 1.  
Do not hold the power plug with a wet hand.  
Do not connect the ground wire to a gas pipe.  
CAUTION  
Observe the following precautions instructions to use the equipment safely.  
There is a risk of a burn, personal injury, or damage to physical assets. For  
details, see “Notes for Safe Handling” in Chapter 1.  
Do not plug the power cord in a nonconforming outlet.  
Do not plug too many cords in a single outlet.  
Do not plug the cord insecurely.  
Do not use nonconforming power cords.  
IMPORTANT:  
Power off the server before connecting peripheral devices, with the exception of  
peripherals with USB interface. Connecting a powered peripheral device to the powered  
server will cause malfunctions and failures.  
To connect a third-party peripheral device or interface cable to the server, check with  
your sales agent to see if they are compatible with NEC Express5800/ft series. Some  
third-party devices may not be used with the server.  
The total cable length of SCSI device connections is up to 6 m, including the internal  
SCSI cables.  
The serial port connectors are reserved for maintenance.  
Place the USB floppy disk drive on the server. Space of 1U is needed to put it on the  
server.  
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3-8 Installing Server  
Display  
USB floppy  
disk drive  
Keyboard (via keyboard  
hub to mouse)  
Hub (multiport repeater)  
To a 1000Mbps network  
LAN port for management  
(Only when there is a ft  
Remote Management Card)  
IMPORTANT:  
Connection of optional devices  
In the case of standard configuration, you need to complete setup of the operating  
system before mounting optional PCI cards or hard disks that you purchased  
separately.  
If N8803-033 is mounted, be sure to connect cables to the FC array unit before going  
on to the next step.  
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Installing Server 3-9  
Insert the power cords to the AC inlets of the power unit.  
Then, secure the power cords using the locking springs on the power units.  
When completing connection to peripheral equipment, connect the two provided power cords to the  
server. After that, secure the cables with the cable tie provided in the server.  
Connect the plug at the other end of the power cord to a wall outlet with parallel double-pole  
grounds provided or to an uninterruptible power supply (UPS).  
To use the functions of the server, you should connect the server to the UPS.  
Lever  
Locking  
spring  
IMPORTANT:  
Be sure to use both of the power cords to make the server fault-tolerant.  
After connecting the power cords, wait at least 30 seconds before pressing the power  
switch.  
<Example>  
To connect the power cords from the server to an  
uninterruptible power supply (UPS), use service outlets on  
the rear of the UPS.  
The UPS service outlets are categorized into two groups:  
SWITCH OUT and UN-SWITCH OUT. (They may be  
called "OUTPUT1" and "OUTPUT2".)  
For constant power supply, connect the power cords to a  
UN-SWITCH OUT outlet. (Connect the modem that is in  
service for 24 hours to this outlet.)  
When the power cords from the server are connected to a  
UPS, change the BIOS setup of the server to link with  
power supply from the UPS.  
Select [AC-LINK] from [Server] on the BIOS setup utility and change parameters. See the separate  
volume of User’s Guide for details.  
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3-10 Installing Server  
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Chapter 4  
Windows Setup  
This chapter describes procedures for configuring boot monitoring function, setup, installing  
Windows, setting dual LAN configuration, setting dual disk configuration and so on.  
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4-2 Windows Setup  
Express Setup  
Use NEC EXPRESSBUILDER to setup the NEC Express5800/ft series.  
IMPORTANT:  
NEC Express5800/ft series is a precision instrument. You should ask maintenance personnel to  
install it. You perform Express Setup for reinstallation.  
The Express Setup is the install program for the NEC Express5800/ft series. The Express Setup  
helps you to install Windows Server 2003. You can use the Express Setup for reinstalling Windows  
Server 2003 to your server as well.  
IMPORTANT:  
Using the Express Setup will format your system disk.  
The "NEC EXPRESSBUILDER" CD-ROM that comes with your server is used to run the Express  
Setup program.  
You will also use the Express Setup when you reinstall the operating system.  
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Windows Setup 4-3  
SETUP FLOW  
Step 1: Things Required for Setup  
Step 2: Prepare for Express Setup  
(P.4-4)  
(P.4-6)  
The following flow-chart illustrates  
the flow of the setup procedures for  
the NEC Express5800/320Fb-L(-R)  
server and 320Fb-M(-R) server.  
Corresponding page numbers are  
shown in parentheses.  
Step 3: Disable Boot Monitoring Function  
(P.4-9)  
Step 4: Start the Express Setup  
Run [Setup] from NEC EXPRESSBUILDER top menu  
(P.4-14)  
Prepare for Windows Server 2003 R2 Enterprise Edition  
installation and GeminiEngine Control Software installation  
Insert Windows Server 2003 R2 Enterprise Edition CD-ROM in  
the CD-ROM drive  
Specify the size of the partition for OS installation  
Copy OS module to hard disk  
Automatic installation starts:  
Windows Server 2003 R2 Enterprise Edition  
GeminiEngine Control Software  
NEC ESMPRO Agent  
Step 5: Set Dual LAN Configuration  
(P.4-23)  
Step 6: Set Dual Disk Configuration  
Step 7: Update Software  
(P.4-29)  
(P.4-32)  
(P.4-32)  
Step 8: Connect and Configure Options  
Step 9: Create Volume  
(P.4-33)  
(P.4-33)  
Step 10: Set Network for NEC ESMPRO Agent  
Step 11: Enable Boot Monitoring Function  
(P.4-35)  
(P.4-36)  
Step 12: Make Settings for Failure Management  
- Set memory dump (debug information)  
- Set Dr. Watson  
- Install a network monitor  
- Set Recovery Console  
Step 13: Back up System Information  
Setup completed  
(P.4-44)  
Entered or selected by the  
user  
:
:
Proceeds automatically  
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4-4 Windows Setup  
Step 1: Things Required for Setup  
The following explains the setup procedure using the Express Setup program:ꢀ  
IMPORTANT:  
Because “Express Setup” formats the entire area of the disk used for reinstallation,  
all data on that disk will be deleted. If there is any data partition other than system  
partition that contains OS on the disk for reinstallation, you must back up important  
data in the data partition first and then start “Express Setup.”  
Do not apply service packs to NEC Express5800/ft series based on your judgment. If  
you desire to apply service packs, contact your sales agent about application status  
and apply service packs to NEC Express5800/ft series.  
TIPS:  
For the latest information on support for Windows Service Pack, contact your sales agent.  
You need the following to install Windows Server 2003 R2 32-bit Enterprise Edition:  
NEC EXPRESSBUILDER (CD-ROM)  
GeminiEngine Control Software UPDATE CD-ROM  
This CD-ROM is used to update GeminiEngine Control Software; it may not be shipped with  
the equipment. (Not included if “NEC EXPRESSBUILDER” CD-ROM contains the latest  
version of software programs at the time of shipment.)  
Microsoft® Windows Server™ 2003 R2 32-bit Enterprise Edition Disk1  
(hereinafter referred to as “Windows Server 2003 CD-ROM”)  
Microsoft® Windows Server™ 2003 R2 32-bit Enterprise Edition Disk2  
User’s Guide (Setup) (this manual)  
User’s Guide  
IMPORTANT:  
About the latest release of GeminiEngine Control Software and purchase of the  
latest version of its Update CD-ROM, ask your sales agent.  
Before starting the setup, decide the size of the partition where the operating system will be  
installed.ꢀꢀ  
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Windows Setup 4-5  
Size of the Partition to be Created  
The required minimum size of a partition to install the system can be obtained from the following  
formula:  
Size required for installation + paging file size + dump file size  
Size required for installation  
Paging file size (recommended)  
Dump file size  
= 3,500MB (Windows Server 2003 R2)  
= size of memory mounted* u 1.5  
= size of memory mounted* + 12MB  
IMPORTANT:  
The above paging file size is necessary for collecting debug information (memory  
dump). If a value smaller than the “Recommended” value is set for the initial size of  
the paging file, correct debug information (memory dump) may not be collected.  
The maximum paging file size is 4095MB in a partition. If 1.5 times the size of  
mounted memory is larger than 4095MB, set the size at 4095MB.  
If the size of mounted memory is larger than 2GB, the maximum size of dump file is  
“2048MB+12MB.”  
TIPS: The mounted memory size means the total of memory installed on a single CPU/IO  
module.  
For example, if memory of 1GB is mounted, the required minimum partition size obtained from the  
above formula is as follows:  
3500MB + (1024MB u 1.5) + (1024MB +12MB) = 6072MB  
TIPS: The minimum partition size you can specify in the Express Setup is 6072MB. The  
partition size must be 6072MB or larger for automatic installation. Therefore the size  
smaller than 6072MB cannot be specified.  
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4-6 Windows Setup  
Step 2: Prepare for Express Setup  
Before starting Express Setup, be sure to do the following. If these preparations are not done, setup  
cannot be performed properly.  
2-1: Prepare NEC Express5800/ft series  
With the power of NEC Express5800/ft series off, follow the steps below:  
1. Prepare NEC Express5800/ft series.  
x
x
x
x
Mount the modules for both systems.  
Insert only one hard disk to the slot0.  
Remove all LAN cables.  
Remove optional SCSI devices such as a tape device from the SCSI connector.  
IMPORTANT:  
Do not mount any hard disk into any slots of any modules unless specified. If multiple  
hard disks are inserted, the hard disk to install OS cannot be determined.  
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Windows Setup 4-7  
2. Prepare the installation from the module#0.  
The location of the parts required for operations and check are show below:  
CPU/IO  
module #1  
Status LED  
POWER LED  
DISK  
ACCESS  
LED  
Front  
View  
FT Status LED  
CPU/IO  
module #0  
POWER  
switch  
NMI  
switch  
Module  
POWER  
switch  
Module  
POWER  
LED  
FAULT  
LED  
UID LED  
AC inlet  
(PSU 1)  
Power supply unit LED  
Cooling fan LED  
Rear  
View  
Cooling fan LED  
Power supply  
unit LED  
AC inlet  
(PSU 0)  
<When the AC power is on (The power cords are plugged to the wall outlet)>ꢀ  
(1) Confirm the POWER LED of the system.  
z
If the POWER LED is lit, shut down the OS and unplug the AC power cord  
after the POWER LED turns off.  
z
If the POWER LED is turned off, unplug the AC power cord.  
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4-8 Windows Setup  
(2)  
Execute the operation to be taken when AC power supply is turned off. ꢀꢀ  
<When the AC power is off (The power cord is not plugged into the outlet)>  
Connect the power cords to NEC Express5800/ft series in the following order:  
(1)  
(2)  
(3)  
Connect the power cord to the AC inlet (PSU0)  
Connect the power cord to the AC inlet (PSU1)  
Make sure that the FAULT LED of each module is turned off.  
Preparation is now completed.  
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Windows Setup 4-9  
Step 3: Disable Boot Monitoring Function  
Check whether the power is ON and make settings for properly performing setup for later on.  
This equipment has a function to monitor the main unit at startup. (Enabled in the configuration at  
shipment)  
When reinstalling the operating system, this monitoring function needs to be disabled. Otherwise  
the installation may not be done properly. Follow the steps in this section and make proper settings.  
IMPORTANT:  
If you skip the settings described here, the system will be restarted forcefully while  
Windows setup screen is shown and the setup will be unsuccessful; BIOS may repeat  
Windows setup in an invalid manner. In this case, you will need to restart the setup  
procedures from the beginning.  
TIPS:  
For details of operations for BIOS Setup Utility and parameters, see the separate volume of  
User’s Guide.  
<Procedure for Changing BIOS settings>  
1. Turn on the display and the peripheral equipment connected to the NEC Express5800/ft  
series.  
CHECK:  
If the power cords are connected to a power controller like a UPS, make sure that  
it is powered on.  
2. Detach the front bezel in case of a rack-mount model (or open it in the case of a tower  
model).  
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4-10 Windows Setup  
3. Press the POWER switch which is located on the front side of the server.  
CPU/IO module #1  
Status LED  
FT Status LED  
POWER switch  
Module  
power  
switch  
CPU/IO module #0  
Status LED  
IMPORTANT:  
Do not turn off the power before the "NEC" logo appears.  
Press the Power switch straight without your nail getting caught.  
After a while, the "NEC" logo will appear on the screen.  
While the "NEC" logo is displayed on the screen, NEC Express5800/ft series is performing  
a power-on self test (POST) to check itself. For details, see the separate volume of User’s  
Guide. ꢀ  
CHECK:  
If the server finds errors during POST, it will interrupt POST and display the  
error message. See the separate volume of User’s Guide.  
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Windows Setup 4-11  
4. When the message “Press <F2> to enter SETUP” or “Press <F2> to enter SETUP or Press  
<F12> to boot from Network” on the display screen, press F2.  
The BIOS Setup Utility “SETUP” starts and the Main menu is displayed on the screen.  
<Example>  
5. Move the cursor onto "Server" and select “Server.”  
The Server menu will be displayed.  
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4-12 Windows Setup  
6. Move the cursor onto “Monitoring Configuration” and press Enter.  
The Monitoring Configuration submenu appears.  
7. Move the cursor onto “Boot Monitoring” and press Enter.  
Parameters will be displayed.  
8. Among the parameters, choose “Disabled” and press Enter.  
The current display of the configuration for Boot Monitoring will be changed to  
“Disabled.”  
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Windows Setup 4-13  
9. Press Esc twice to go back to the Advanced menu, and then move the cursor onto "Exit" to  
display the Exit menu.  
10. Move the cursor onto “Exit Saving Changes” and press Enter.  
The confirmation window will appear.  
11. Select “Yes” and press Enter.  
After the configuration data is saved and SETUP is terminated, the system is rebooted.  
This is the end of steps for switching boot monitoring function.  
TIPS:  
When reinstalling the OS, power off this server to prepare for reinstallation.  
Then, referring to “Step 4: Start the Express Setup” on the next page, continue  
the setup.  
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4-14 Windows Setup  
Step 4: Start the Express Setup  
Set up with the Express Setup functions of NEC EXPRESS BUILDER.  
“Express Setup” is a setup method for NEC  
Express5800 series to smoothly configure  
settings as internal parameters and status of  
hardware and to install OS (Windows Server  
2003) and various utilities by using the “NEC  
EXPRESSBUILDER” CD-ROM which comes  
with the server. Use this “Express Setup” when  
using hard disk drives with their partition  
setting different from those at shippment, or  
when reinstalling the OS. It performs  
complicated setups automatically.  
Express Setup edits the information required  
for the setup and saves it to a floppy disk  
before the setup, to proceed a series of setup  
processes. The floppy disk used here is called  
[Configuration diskette].  
TIPS:  
[Configuration diskette] is a setup disk that stores the information set/selected during  
Express Setup.  
Express Setup executes all the setup process automatically, based on this information.  
It is not necessary to sit by the system and check the status, during the setup. Also, if  
you use the Configuration diskette that has been used last time, you can create the  
same setup condition as the previous one.  
Users are responsible for preparing the Configuration diskette.  
You can create a parameter file in advance, by using “Configuration Diskette  
Creator®” in NEC EXPRESSBUILDER.  
If you create [Configuration diskette] in advance, you can skip the options that need  
to be entered or selected during Express Setup. (You can create or modify the setup  
information in the Configuration diskette, during Express Setup). If any computer  
that is running on Windows XP/2000/Windows Server 2003 is available, it is  
recommended to edit the setup information with Configuration Diskette Creator in  
advance.  
You cannot use the mouse in the Express Setup. Use the keyboard to proceed the  
setup.  
For the procedure to create a parameter file with Configuration Diskette Creator, refer to User’s  
Guide.  
z
Reinstalling the OS to the hard disk drive that has been upgraded to dynamic disk  
You cannot reinstall Windows Server 2003 if the existing partition of the hard disk drive that  
has been upgraded to dynamic disk is still there.  
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Windows Setup 4-15  
Flow of Setup Procedures  
The following flow-chart illustrates the setup procedures for Express Setup.  
Do you want to use the parameter file to proceed the setup?  
Yes  
No  
Read the Cautions and Restrictions.  
Confirm  
Confirm  
Insert the setup parameter FD  
Confirm  
(File Selection Screen)  
Already exists  
New  
Check the setup parameter file  
Normal  
Operating System Installation Menu  
Create a work partition  
To “Confirm”  
To newly create  
Select whether or not to confirm/modify the settings  
Without FD  
Select the OS category  
To skip  
Confirm and enter the settings  
Copy the OS difference module  
Ļ
Copy the selected application module  
Remove the FD/CD-ROM  
Set the Windows CD-ROM  
Agree to the terms of software license.  
Automatic installation  
Ļ
Automatic logon  
: Requires data to be entered or selected  
: Proceeds automatically  
After rebooting, the installation completes.  
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4-16 Windows Setup  
Setup Procedures  
Express Setup configures the settings for each of the parameters in the Wizard form. You can also  
save each of the parameters as one file (parameter file) to a floppy disk.  
CHECK:  
To execute Express Setup with a parameter file, one empty 1.44MB formatted floppy disk  
is required. Prepare an empty floppy disk in advance.  
When you reinstall OS, you can skip entering the parameter in the Wizard form, by reading  
the parameter file that has been saved.  
Also, during Express Setup, to individually apply the attached driver FDs (OEM-FD for  
high-capacity storage), it is necessary to configure the parameter file settings as well. You  
also need to prepare an empty floppy disk for this purpose.  
IMPORTANT:  
In case of changing the system configuration, update the system (page 6-8).  
1. Turn on the peripherals and then NEC Express5800/ft series.  
TIPS:  
To connect a hard disk drive other than the one to which you install OS, install the  
OS in advance.  
2. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of the server.  
3. When having inserted the CD-ROM correctly, reset the system (press Ctrl, Alt and Delete  
together), or turn the power off and then turn it on to restart the NEC Express5800/ft series.  
The system starts through the CD-ROM, and NEC EXPRESSBUILDER is activated.  
4. Select [Express Setup].  
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Windows Setup 4-17  
5. The message, [Do you want to use the parameters  
file in order to set up the Express server or  
workstation?] is displayed. In case of using the  
parameter file, select [Yes]. In case of not using,  
select [No].  
Do you want to use the parameters file  
in order to set up the Express server or  
workstation?  
No  
Yes  
6. [NOTE] is displayed. Read  
NOTE  
the displayed contents  
carefully and select  
[Confirm].  
We recommend you that you should save the information  
proper to your system after system setup. If not, you will not be  
able to recover the information. You can save the information  
by the following process.  
(1) Select ‘Tools’. (2) Select ‘Off-line Maintenance Utility  
(3) Select ‘System Information Management’.  
(4) Select ‘Save’.  
Confirm  
7. Cautions for Express Setup  
are displayed. Read the  
When the setup goes ahead, your system will be rebooted  
some times automatically.  
Please don’t remove the EXPRESSBUILDER CD-ROM and  
the Configuration diskette until other directions appear.  
displayed contents carefully  
and select [Confirm].  
Confirm  
There is an existing partition on  
this disk. Express Setup will  
destroy any data in this partition.  
CHECK:  
If OS is installed to the disk, the message that  
confirms whether to continue the installation  
is displayed. To continue the setup, select  
[Continue].  
Do you wish to continue?  
Cancel  
Continue  
8. In case of using the parameter file, the Configuration Diskette is required, so insert the FD  
and select [Confirm].  
In case of not using the parameter file, this message will not be displayed. Go to Step 9.  
Insert configuration Diskette  
CHECK:  
Do not remove the floppy disk that has been set  
in this step until you receive instruction.  
Confirm  
Back  
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4-18 Windows Setup  
[In case of using an existing parameter]  
List of the parameter files on the floppy disk that has been inserted is displayed.  
(1) Select the parameter file that is used for the  
installation, and select [Use].  
The confirmation dialog box will be displayed.  
(2) If you want to confirm the parameter, select  
[Review]. If you do not need to confirm the  
parameter and want to proceed the installation,  
select [Skip].  
Select [Review].ĺ Go to Step 9.  
Select [Skip].ĺ After Step 9, go to Step 15.  
[In case of setting an empty floppy disk]  
(1) Press the A key.  
The input box will be displayed.  
(2) Enter the file name.  
9. Select the operating system to install.  
Select [Windows] from the list box.  
10. The confirmation dialog box will be displayed. If you  
want to confirm the parameter, select [Modify]. If you  
do not need to confirm the parameter and want to  
proceed the installation, select [Skip].  
Setup information can be modified.  
Are you sure you want to modify  
the information?  
Modify  
Skip  
Select [Modify]. ĺGo to Step 11  
Select [Skip].ĺGo to Step 15  
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Windows Setup 4-19  
11. When the [Basic information] window  
is displayed, confirm the information  
and correct it if necessary. Then press  
the ĺ key. (The “Target Machine”  
information on the window differs  
depending on the model.)  
United States  
ĺ key: Used to move to the next  
screen.  
ĸ key: Used to return to the previous  
screen.  
Ĺ Ļ key: Used to select a menu.  
F1 key: Displays help.  
ENTER key: Used to select [OK] or to decide each item.  
ESC key: Used to select [Cancel].  
IMPORTANT:  
Allocate the partition to install the OS in the size that is bigger than the required  
minimum size. (See page 4-5.)  
If you select [Use Existing Partition] in [System Partition], information about  
the first partition will be formatted and erased all. Information on other  
partitions will be retained.  
If an existing hard disk drive partition that has been upgraded to the dynamic  
disk remains, you cannot reinstall OS (refer to page 4-14). Do not select [Use  
Existing Partition] in [System Partition].  
The file system of the system partition is fixed to be NTFS.  
When you select [Use Existing Partition] in [System Partition], if the partition  
to be reused only exists (excluding the maintenance domain), reserve the  
maximum disk space and install Windows Server 2003.  
You cannot move to the next window, if the contents that you have set are  
incorrect.  
In Express Setup, you cannot specify the details of network adapter. Specify  
them from Control Panel after starting Windows.  
Detailed setting of the network adapter is not supported by Express Setup. Set it  
from Control Panel after starting Windows.  
12. When the [User Information] window  
is displayed, confirm the settings and  
move to the next screens. Correct the  
settings if necessary. Then press the ĺ  
key.  
User Information  
User Name  
Corporate Name  
Time Zone  
Corporate Name  
(GMT) Greenwich Mean Time:Du  
User Default  
Keyboard Layout  
ĺ key: Used to move to the next  
screen.  
Back  
Next  
Help  
ĸ key: Used to return to the previous screen.  
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4-20 Windows Setup  
Ĺ Ļ key: Used to select a menu.  
F1 key: Displays help.  
ENTER key: Used to select [OK] or to decide each item.  
ESC key: Used to select [Cancel].  
Role of Computer  
13. When the [Role of Computer]  
window is displayed, confirm the  
Computer Name  
information and correct it if necessary.  
Then press the F9 key. (If the [OK]  
Role of Computer  
Stand Alone Server  
Network Setup  
Yes  
Domain Name  
---  
button is not displayed in the right  
side of the screen, press the ĺ key.)  
Work Group Name  
WORKGROUP  
Client License  
per Server  
F9 key: Used to finish the  
configuration settings.  
Maximum Concurrent Clients  
5
Create Account (Account Name)  
(Password)  
---  
---  
---  
ĺ key: Used to move to the next  
screen.  
(Password Check)  
Next  
OK  
Help  
Back  
ĸ key: Used to return to the previous  
screen.  
Ĺ Ļ key: Used to select a menu.  
F1 key: Displays help.  
ENTER key: Used to select [OK] or to decide each item.  
ESC key: Used to select [Cancel].  
If you press the ĺ key, you can confirm the additional settings. Subsequently, confirm the  
settings and move to the next screen. Correct the settings if necessary.  
IMPORTANT:  
Once you press the ĺ key to go to the next screen from [Role of Computer],  
[OK] will not appear even if you go back to this screen.  
[OK] does not appear if the Parameters File that has already been created is  
loaded.  
In Express Setup, you cannot specify the details of network adapter. Specify  
them from Control Panel after starting Windows.  
You cannot move to the next window, if the contents that you have set are  
incorrect.  
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Windows Setup 4-21  
To specify the setup parameters, the number of characters must not exceed the  
limit as shown in the table below (a double-byte character is counted as two  
characters):  
Item  
Value specified  
Max. number  
of characters  
Creation of New Users  
User Name  
19  
20  
63  
47  
20  
47  
Group Name  
Full Name  
Explanation  
Creation of New Groups  
Group Name  
Explanation (Group Name)  
14. The confirmation dialog box will be  
displayed. If you want to finish the  
configuration settings, select [OK]. If  
not, select [Cancel] to return to the  
configuration screen.  
If the configuration settings are correct and complete,  
press [OK] to continue. If not, press [Cancel] to return  
to the configuration screen(s).  
OK  
Cancel  
ENTER key: Used to select [OK] or to decide each item.  
ESC key: Used to select [Cancel].  
15. Install the application to add.  
In case of additionally installing the application  
compatible with Express Setup, a message will  
be displayed.  
16. Follow the message, and remove the NEC  
EXPRESSBUILDER CD-ROM from the CD-ROM drive.  
If the setup parameter FD is used at this point, remove it from the floppy disk drive.  
17. Set the Windows Server 2003 CD-ROM to  
the CD-ROM drive.  
The [Windows Server 2003 Setup] window  
will be displayed.  
18. Read the contents carefully. If you agree,  
press the F8 key. If you do not agree, press  
the F3 key.  
IMPORTANT:  
If you do not agree, the setup will be terminated and Windows Server 2003 will not  
be installed.  
Windows Server 2003 and the specified applications will be automatically installed. Log on  
to the system.  
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4-22 Windows Setup  
19. Insert Microsoft(R) Windows Server(TM) 2003 R2 32-bit Enterprise Edition Disk2 into the  
CD-ROM drive after the OS installation. Follow the instructions on the screen. When the  
installation is completed, remove the CD from the CD-ROM drive and restart the system.  
Now the setup using Express Setup is completed.  
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Windows Setup 4-23  
Step 5: Set Dual LAN Configuration  
The NEC Express5800/ft series builds a dual LAN configuration by using "Intel(R) PRO/1000 MT  
Dual Port Network Connection" and extended PCI slot "Intel(R) PRO/1000 MT Server Adapter,”  
“Intel(R) PRO/1000 MF Server Adapter” mounted as standard on the CPU/IO module.  
Overview  
There are two kinds of Dual LAN configurations below.  
z
z
Adapter Fault Tolerance (AFT)  
Adapter Fault Tolerance is a feature to switch to the backup controller immediately and  
continue the operation if the primary controller fails, by placing more than one LAN controllers  
on the same LAN (same segment).  
Adaptive Load Balancing (ALB)  
Adaptive Load Balancing (ARB) is a feature that connects more than one LAN controller to the  
same hub, and enhances the throughput by operating packet transmission from the server.  
Receive Load Balancing (RLB) is enabled by default. When RLB is enabled, the receive  
throughput is enhanced.  
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4-24 Windows Setup  
NEC Express 5800/Fault Tolerant Server Series Duplication Rule  
Be sure to set the dual configuration in the server.  
Also, when you set the duplex configuration, be sure to use one CPU/IO Module #0 Adapter and  
one CPU/IO Module #1 Adapter.  
e.g.1) Set the dual configuration with the improved endurance using all the adapters.  
CPU/IO module #0  
CPU/IO module #1  
Network  
e.g.2) Set the dual configuration for more than one LAN connections  
CPU/IO module #0  
CPU/IO module #1  
Network 1  
Network 2  
Dual Configuration Setup  
The following describes the procedure to set dual LAN configuration.  
The procedure to set dual LAN configuration of the example 1 in “NEC Express 5800/Fault  
Tolerant Server Series Duplication Rule” is explained.  
To set dual LAN configuration, log on as "Administrator" or a member of the group  
"Administrators.”  
1. Start Device Manager.  
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Windows Setup 4-25  
2. Select one target network adapter, right-click on it and select [Properties] from the  
displayed menu to display the Properties window.  
3. Select the [Teaming] tab in the Properties window. Check the radio button of [Team with  
other adapters] and click [New Team…].  
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4-26 Windows Setup  
4. Enter the team name, and click [Next >].  
5. Select the check boxes of the adapters you want to include to the team, and click [Next>].  
6. Select “Adapter Fault Tolerance” or “Adaptive Load Balancing” as a team mode. (Usually  
select “Adapter Fault Tolerance.”)  
Click [Next >].  
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Windows Setup 4-27  
7. Click [Finish].  
8. Start a command prompt, and confirm the physical MAC address of the team adapter with  
ipconfig /all.  
9. Select the team adapter that has been set, right-click on it and select [Properties] from the  
menu displayed to display the Properties window.  
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4-28 Windows Setup  
10. Select the [Advanced] tab in the Properties window. Select [Locally Administered Address]  
from the [Settings] list box, and enter the MAC address of team adapter that you have  
checked to the [Value:] text box, and click [OK].  
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Windows Setup 4-29  
Step 6: Set Dual Disk Configuration  
NEC Express5800/ft series secures data by setting dual disk configuration using “Disk  
Management.” Be sure to make dual disk settings by referring to the procedure.  
Setting Dual Disk Configuration by Disk Management  
IMPORTANT:  
To set dual disk configuration, log on as "Administrator" or a member of the group  
"Administrators.”  
Make sure to mirror the volumes not only when installing an operating system but also  
when creating partitions.  
After upgrading the volume that contains system partition to dynamic disk, set the hard  
disk for mirroring to the slot. Do not set the hard disk to the slot before upgrading.  
Set the mirroring for the hard disk with the designated target ID. See "Hard Disk  
Configurations That Can Be Built On The NEC Express5800/ft series" in the separate  
volume of User’s Guide for details.  
1. Click [Start], and then [Control Panel]. When the [Control Panel] screen appears,  
double-click [Administrative Tools], and then [Computer Management].  
2. Click [Disk Management] under the Storage branch of the tree view menu.  
3. Display the hard disk drive list in the right frame, right-click the hard disk where the  
system is installed and click [Convert to Dynamic Disk…].  
4. Confirm that the hard disk to be converted is the hard disk where the system is installed  
and click [Convert].  
If the selected hard disk contains a system partition, you will have to restart the computer  
to complete the upgrade of the hard disk. The message also states that file systems on any  
of the hard disks to be upgraded will be forcedly dismounted. This means if any file  
systems are in use at the time of upgrade, they will be dismounted, so that the upgrade can  
continue.  
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4-30 Windows Setup  
5. After the system has restarted, display [Disk Management] again and set the hard disks for  
creating mirror volume.  
IMPORTANT:  
When the hard disk status is “Not Initialized,” right-click that hard disk and initialize it.  
If “Foreign” is displayed, perform “Convert to Basic Disk” and then perform “Convert  
to Dynamic Disk…”  
Hard disks to be mirrored must be inserted to the corresponding slots. Make them in  
pairs (Slot0 and Slot3/ Slot1 and Slot4/ Slot2 and Slot5). For the details, see [DISK  
OPERATIONS] in the separate User’s Guide.  
Slot 3  
Slot 4  
Slot 5  
Slot 2  
Slot 1  
Slot 0  
Slots for executing mirroring process  
6. If the inserted hard disk is not a dynamic disk, right-click the disk and perform “Convert to  
Dynamic Disk.”  
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Windows Setup 4-31  
7. Right-click the dynamic disk volume for creating mirror, and click [Add Mirror…].  
IMPORTANT:  
When you click [Add Mirror…], the [Logical Disk Manager] dialog box  
will appear. This is not an error. Click [OK].  
If you restart the system while creating mirror, mirroring will not be  
completed. Do not reboot the system until the mirroring process is  
completed.  
TIPS:  
Creating mirror takes about 20 minutes for 10GB hard disks.  
8. Confirm that the mirroring of the HDD has been started in the Disk Manager.  
9. When the “Resynching” shown in 8 changes to “Healthy,” disk mirroring has completed.  
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4-32 Windows Setup  
Step 7: Update Software  
If you use GeminiEngine Control Software UPDATE CD-ROM, see “Installing GeminiEngine  
Control Software” (page 6-13) to update the software. When there are other update modules, apply  
them in this step.  
Step 8: Connect and Configure Options  
When there are option PCI boards or peripheral devices to connect to the main unit, power off the  
main unit. Then, for connecting them, follow the instructions in “PCI board” in the separate volume  
of the User’s Guide and the manual of the devices.  
TIPS:  
If LAN or hard disks are added, you need to set dual configurations. For details, see “Step 5:  
Set Dual LAN Configuration” (page 4-23) and “Step 8: Connect and Configure Options”  
(page 4-32).  
When the mounted memory is 4GB or more, specify /PAE switch to BOOT.INI file.  
In order to use the entire mounted memory from the Windows system, /PAE switch needs to be  
specified. If it is not specified, the Windows system only uses a part of the mounted memory.  
Refer to Microsoft Product Support Services for details of specification method.  
Display BOOT.INI file as described below:  
1. Right-click [My Computer] and select “Properties” to display “System Properties.”  
2. On the “Advanced” tab of “System Properties,” click the “Settings” button of “Startup and  
Recovery.”  
3. Click the “Edit” button of “System startup” on the displayed window.  
Below shows the example of the modification.  
(Before modification)  
[boot loader]  
timeout=30  
default=multi(0)disk(0)rdisk(0)partition(1)\WINNT  
[operating systems]  
multi(0)disk(0)rdisk(0)partition(1)\WINNT="Windows Server 2003, Enterprise" /fastdetect  
(After modification)  
[boot loader]  
timeout=30  
default=multi(0)disk(0)rdisk(0)partition(1)\WINNT  
[operating systems]  
multi(0)disk(0)rdisk(0)partition(1)\WINNT="WindowsServer2003,Enterprise"/fastdetect/PAE  
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Windows Setup 4-33  
Step 9: Create Volume  
For NEC Express5800/ft series, you need to create mirrors for all volumes. In case of creating a new  
volume except for the one that stores the system partition, see “Hard Disk Configurations that can  
be built on the NEC Express5800/ft series”on the separate User’s Guide.  
For how to create or mirror volume, see the Online Help of Windows and “Step 6: Set Dual Disk  
Configuration” (page 4-29).  
IMPROTANT:  
The creation of volume is available after the system opeation is started.  
For creating volume, refer to “Hard Disk Configurations that can be built on the NEC  
Express5800/ft series” in the separate User’s Guide.  
Step 10: Set Network for NEC ESMPRO Agent  
NEC ESMPRO Agent is required for continuous operation of the NEC Express5800/ft series. It is  
automatically installed when installing OS using Express Setup.  
To operate NEC ESMPRO Agent, you need to set the SNMP.  
To change the settings of the SNMP Service:  
1. Double-click [Administrative Tools] in [Control Panel].  
2. Open [Services] in [Administrative Tools].  
3. Select [SNMP Service] from the service list and then [Properties] in the [Action] menu.  
The “SNMP Properties” dialog box appears.  
4. Enter “public” in the [Community name] box in the [Traps] property sheet and click the  
[Add to list] button.  
IMPORTANT:  
To change the community name of traps to be received from the default “*” in the  
NEC ESMPRO Manager site, enter the same name as the community name newly  
set in the NEC ESMPRO Manager site.  
To receive trap from NEC ESMPRO Agent at the NEC ESMPRO Manager  
machine, both community names should be the same.  
5. Click the [Add...] button in [Trap destinations]. After entering the IP address of the NEC  
ESMPRO Manager machine of the send destination in the [Host name, IP or IPX address]  
box, click the [Add] button.  
IMPORTANT: If the IP address (or host name) of the remote NEC ESMPRO  
Manager specified as the trap send destination in the setup of the manager report  
(TCP/IP), the message warning the duplication appears. The specification of the same  
NEC ESMPRO Manager causes to be reported doubly.  
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4-34 Windows Setup  
6. Open the [Security] property sheet and make settings as follows:  
x
x
x
Add the community name entered in 4 to [Accepted community names].  
Set its authority to [READ CREATE] or [READ WRITE].  
Select [Accept SNMP packets from any host].  
IMPORTANT:  
If you entered any community name other than “public” in 4, add that name to  
“Accepted community names.”  
Unless you set the acceptable community’s authority to “READ CREATE” or  
“READ WRITE,” you cannot perform monitoring from NEC ESMPRO Manager.  
< Setup of receiving SNMP packets from specific hosts only >  
Select [Accept SNMP packets from these hosts], specify IP addresses of the hosts, IP  
addresses of the servers to install Agent, and the loop-back address (127.0.0.1).  
< Setup of receiving SNMP packets from specific communities only >  
Change the name of the community receiving SNMP packets from the default “public”  
to any name.  
IMPORTANT:  
If the community name is changed, the community of NEC ESMPRO Agent is  
changed and registered by starting from [Control Panel]. To change the community  
to another and register it, use the [SNMP Community] list box in the [General] tab.  
To allow NEC ESMPRO Agent to receive SNMP packets sent from NEC  
ESMPRO Manager, set the send community name in NEC ESMPRO Manager to  
be the same as that accepted by the SNMP Service in NEC ESMPRO Agent.  
7. Terminate the network setup.  
IMPORTANT:  
If the SNMP service was added to the system after the service pack had been  
applied at OS installation, apply it again. If not, the SNMP service may not operate  
properly. This can cause the improper operation of NEC ESMPRO Agent.  
The SNMP Service is required for operating NEC ESMPRO Agent. If the SNMP  
Service is deleted after the installation of NEC ESMPRO Agent, install the SNMP  
Service and then reinstall NEC ESMPRO Agent.  
Some software products provided by other vendors use the SNMP Service. If the  
SNMP Service and NEC ESMPRO Agent are installed in the system in which such  
software as above is installed, it may be impossible to start NEC ESMPRO Agent  
services. If so, delete the SNMP Service once and install the service again. Then,  
reinstall NEC ESMPRO Agent and the other vendor's software.  
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Windows Setup 4-35  
Step 11: Enable Boot Monitoring Function  
When necessary for system operation, enable the “Boot Monitoring” setting which has been  
disabled in “Step 3: Disable Boot Monitoring Function” (page 4-9). Or, see “Step 3: Disable Boot  
Monitoring Function” (page 4-9) and set appropriate time (default is 10 min.).  
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4-36 Windows Setup  
Step 12: Make Settings for Failure Management  
Make the following settings beforehand to ensure quick recovery from failure.  
Set Memory Dump (Debug Information)  
This section explains the setting for collecting memory dump (debug information) in the server.  
IMPORTANT: Notes on memory dump  
The maintenance personnel designated by your sales agent are responsible for collecting  
memory dump. Customers should make settings of memory dump only.  
Sometimes a message indicating a shortage of virtual memory appears at the system startup,  
when a failure has occurred after making settings described here and you have restarted the  
system to save the memory dump. Continue the startup. If you restart the system, you may  
not be able to collect the memory dump accurately.  
If an error such as a stop error of the OS occurs, the normal dump function may run instead  
of the quick dump function depending on the system status. However, the memory dump  
file can be used for failure analysis equivalent to that of the quick dump function.  
Take the following steps to set memory dump:  
1. From the [Start] menu, select [Control Panel] and then click [System].  
The [System Properties] dialog box appears.  
2. Click the [Advanced] tab.  
3. Click [Settings] in the [Startup and Recovery]  
box.  
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Windows Setup 4-37  
4. Enter the location, where debug information is to be written, in the text box.  
When writing debug information under the file name "MEMORY.DMP" in the D drive:  
D:\MEMORY.DMP  
IMPORTANT:  
[Complete memory dump] should be specified for writing debug information.  
However, if the mounted memory size is over 2GB, specify [Kernel Memory  
Dump]; you cannot specify [Complete memory dump].Quick dump function is  
enabled when specifying the [Complete memory dump]. If you specify the setting  
other than the [Complete memory dump], the dump function for OS standard  
works.  
Specify a drive which has a free space of the size of memory in the NEC  
Express5800/ft series + 12MB or more (If the memory size is over 2GB, 2048MB  
+ 12MB).  
If the memory will be expanded to larger than 2 GB, change Write Debugging  
Information to [Kernel Memory Dump] before expanding the memory. Size of the  
debugging information (memory dump) to be collected will change due to memory  
increase. Check how much free space the hard disk to which debugging  
information is written has.  
Perform the steps below to change your memory dump setting, if a total memory  
capacity exceeds 2GB after additional memory has been installed in the system  
with complete memory dump enabled. If the setting is not changed, incorrect  
dump files may be collected.  
1) Go to [Control Panel], click [System], and then click [Advanced] to open the  
[Startup and Recovery] dialog box. Choose “Small memory dump” and click [OK].  
2) Return the setting to “Kernel memory dump” and click [OK].  
In the system failure settings, it is recommended to specify “Automatically  
restart.” When this option is not selected, the operation cannot be switched to the  
disks that are mirrored if the system cannot be started due to a disk error.  
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4-38 Windows Setup  
5. Click [Settings] in the [Performance] box.  
The [Performance Options] window appears.  
6. Click the [Advanced] tab on the [Performance Options] window.  
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Windows Setup 4-39  
7. Click [Change] in the [Virtual memory] box.  
8. Change the value set for [Initial Size] in the [Paging file size for selected drive] box to the  
[Recommended] value or more, and then click [Set].  
IMPORTANT:  
Be sure to create the file in the size more than [Recommended] value in the OS  
partition. If a value smaller than the [Recommended] value is set for [Initial Size] of  
the paging file, accurate debug information (memory dump) may not be collected.  
For the [Recommended] value, see "Size of the Partition to be Created" (page 4-5).  
To be prepared for failure, it is recommended to press the dump button to see if the  
memory dump can be collected in normally beforehand.  
If the memory has been expanded, re-set the paging file according to the memory  
size.  
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4-40 Windows Setup  
9. Click [OK].  
A message is displayed asking you to restart the system depending on the changed settings.  
Restart the system according to the messages.  
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Windows Setup 4-41  
Set Dr. Watson  
Dr. Watson of Windows Server 2003 is a debugger for application errors. When detecting an  
application error, Dr. Watson diagnoses the NEC Express5800/ft series, and records the diagnostic  
information (log). Take the following steps to collect diagnostic information:  
1. Click [Run...] from [Start].  
2. Enter "drwtsn32.exe" in the [Open] box, and click [OK].  
The [Dr. Watson for Windows] dialog box appears.  
3. Specify where you want to save diagnostic information in the [Log File Path] box.  
Diagnostic information is saved under the file name "DRWTSN32.LOG."  
CHECK: Do not specify a network path. Be sure to specify a path on the local  
computer.  
4. Specify the crash dump file save destination in the  
[Crash Dump] box.  
TIPS: A "crash dump file" is a binary file that  
can be read by Windows Debugger.  
5. Select the following check boxes in the [Options]  
box.  
[Dump Symbol Table]  
[Dump All Thread Contexts]  
[Append To Existing Log File]  
[Create Crash Dump File]  
For the above functions, see the online help.  
6. Click [OK].  
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4-42 Windows Setup  
Install a Network Monitor  
A network monitor is useful for examining the causes of network failures and taking the  
countermeasures. To use the network monitor, you need to restart the system after the installation. It  
is recommended to install the network monitor before a failure occurs.  
1. From the [Start] menu, select [Control Panel] and click [Add/Remove Windows Programs].  
The [Add/Remove Windows Programs] dialog box appears.  
2. Click [Add/Remove Windows Components].  
The [Windows Components Wizard] dialog box appears.  
3. Select the [Management and Monitoring Tools] [Components] and click [Details…] at the  
bottom right of the window. [Management and Monitoring Tools] appears.  
4. Check the [Network Monitor Tools] check box on the [Subcomponents of Management  
Monitoring Tools] dialog box and click [OK] at the bottom of the window.  
5. Click [Next].  
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Windows Setup 4-43  
6. If a message is displayed asking you to insert "Windows Server 2003 R2 Enterprise Edition  
CD-ROM,” follow the instructions on the screen.  
Close the menu that appears by inserting the CD-ROM. To close the menu, click the [X]  
mark on the menu.  
7. Click [Finish] in the [Windows Components Wizard] dialog box.  
8. Click the [X] mark on the [Add or Remove Programs] dialog box.  
You can also activate the network monitor by clicking [Start], pointing to [All Programs], pointing  
to [Administrative Tools] then clicking [Network Monitor]. For details on the operation, see the  
online help.  
Set Recovery Console  
TIPS:  
Recovery console is used for repairing the system when the system cannot be started for some  
reason.  
There are cautions to be taken for using the Recovery console. Refer to “Cautions for using the  
Windows Server 2003 Recovery Console” of “SYSTEM REPAIR” in Chapter 6 “Troubleshooting”  
in the User’s Guide (Setup).  
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4-44 Windows Setup  
Step 13: Back up System Information  
After setting up the system, back up the system information using the Off-line Maintenance Utility.  
Without backup for system information, the information and settings that are specific to your server  
cannot be restored if the server is repaired. Take the following steps to make a backup copy of the  
system information:  
1. Get a 3.5-inch floppy disk.  
2. Insert the "NEC EXPRESSBUILDER" CD-ROM into the CD-ROM drive of the server, and  
restart the system.  
NEC EXPRESSBUILDER is activated and [NEC EXPRESSBUILDER Top Menu] is  
displayed.  
3. Select [Off-line Maintenance Utility] from [Tools].  
4. Select [Save System NVRAM/ROM Data] from [System Information Management].  
Follow the instructions you see on the screen.  
The setup is now completed.  
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Chapter 5  
Procedures after Completion of Installation  
This chapter describes how you install management utilities, how you back up system information,  
and setup of PCs on the network. You may need to confirm these procedures while the system is  
running.  
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5-2 Procedures after Completion of Installation  
INSTALLING MANAGEMENT UTILITIES  
The provided "NEC EXPRESSBUILDER" CD-ROM contains "NEC ESMPRO Agent" for  
monitoring NEC Express5800/ft series and "NEC ESMPRO Manager" for managing the NEC  
Express5800/ft series. Install and setup these utilities in the NEC Express5800/ft series or the  
computer (management PC) that manages the NEC Express5800/ft series.  
NEC ESMPRO Agent  
NEC ESMPRO Agent is automatically installed by executing the “Fault Tolerant Server series setup  
program.”  
Click [Start] then [All Programs], and make sure that the installed utility folder exists. If it has not  
been installed while setting up the Fault Tolerant Server series, install it separately.  
IMPORTANT:  
Make sure that NEC ESMPRO Agent is installed because it is indispensable for continuous  
operation of NEC Express5800/ft series.  
To set details about NEC ESMPRO Agent, double-click the [NEC ESMPRO Agent] icon in the  
[Control Panel] dialog box. The properties dialog box appears for changing the settings.  
For details on the set items, see the online help displayed by clicking on [Help].  
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Procedures after Completion of Installation 5-3  
Operation Environment  
NEC ESMPRO Agent can be operated in the hardware and software environments shown below.  
Hardware  
x Installation system  
NEC Express5800/ft series  
x Memory  
Memory capacity required to operate OS + 25.0 MB or  
larger  
x Empty capacity of hard disk 50.0 MB or larger  
Software Windows Server 2003 SP1  
Preparation before Setup  
Be sure to read the following description before system installation or setup.  
To operate NEC ESMPRO Agent, you need to make settings of TCP/IP and the SNMP of  
components associated with TCP/IP.  
TCP/IP Setting  
See the Help started from the Start menu for how to set TCP/IP.  
SNMP Service Setting  
To install the SNMP Service:  
1. Open [Add/Remove Programs] in [Control Panel].  
2. Click [Add/Remove Windows Components].  
3. Select [Management and Monitoring Tools] in the Windows component wizard and click  
the [Details...] button.  
4. Check the check box of [Simple Network Management Protocol].  
5. Click the [Next] button.  
The file copy operation is started.  
6. After the file copy is finished, click the [Finish] button.  
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5-4 Procedures after Completion of Installation  
To change the settings of the SNMP Service:  
1. Double-click [Administrative Tool] in [Control Panel].  
2. Start [Services] in [Administrative Tool].  
3. Select [SNMP Service] from the service list and then [Properties] in the [Action] menu.  
The "SNMP Properties" dialog box appears.  
4. Enter “public” in the [Community name] box in the [Traps] property sheet and click the  
[Add to list] button.  
IMPORTANT:  
To change the community name of traps to be received from the default “*” in  
the NEC ESMPRO Manager site, enter the same name as the community name  
newly set in the NEC ESMPRO Manager site.  
To receive trap from NEC ESMPRO Agent at the NEC ESMPRO Manager  
machine, both community names should be the same.  
5. Click the [Add...] button in [Trap destinations]. After entering the IP address of the NEC  
ESMPRO Manager machine of the send destination in the [Host name, IP or IPX address]  
box, click the [Add] button.  
IMPORTANT:  
If the IP address (or host name) of the remote NEC ESMPRO Manager specified  
as the trap send destination in the setup of the manager report (TCP/IP), the  
message warning the duplication appears. The specification of the same NEC  
ESMPRO Manager causes to be reported doubly.  
6. Open the [Security] property sheet and make settings as follows;  
x
x
x
Add the community name entered in Step 4 to [Accepted community names].  
Set its authority to [READ CREATE] or [READ WRITE].  
Select [Accept SNMP packets from any host.]  
IMPORTANT:  
If you entered any community name other than “public” in Step 4, add that  
name to “Accepted community names.”  
Unless you set the acceptable community’s authority to “READ CREATE” or  
“READ WRITE,” you cannot perform monitoring from NEC ESMPRO  
Manager.  
< Setup of receiving SNMP packets from specific hosts only >  
Select [Accept SNMP packets from these hosts], specify IP addresses of the hosts, IP  
addresses of the servers to install Agent, and the loop-back address (127.0.0.1).  
< Setup of receiving SNMP packets from specific communities only >  
Change the name of the community receiving SNMP packets from the default “public”  
to any name.  
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Procedures after Completion of Installation 5-5  
IMPORTANT:  
If the community name is changed, the community of NEC ESMPRO  
Agent is changed and registered by starting from [Control Panel]. To  
change the community to another and register it, use the [SNMP  
Community] list box in the [General] tab.  
To allow NEC ESMPRO Agent to receive SNMP packets sent from NEC  
ESMPRO Manager, set the send community name in NEC ESMPRO  
Manager to be the same as that accepted by the SNMP Service in NEC  
ESMPRO Agent.  
7. Terminate the network setup.  
IMPORTANT:  
During OS installation, if the SNMP service is added to the system after  
applying the service package during OS installation, apply it again. If not,  
the SNMP service may not operate properly, and this can cause the improper  
operation of NEC ESMPRO Agent.  
The SNMP Service is required for operating NEC ESMPRO Agent. If the  
SNMP Service is deleted after the installation of NEC ESMPRO Agent,  
install the SNMP Service and then reinstall NEC ESMPRO Agent.  
Some software products provided by other vendors use the SNMP Service.  
If the SNMP Service and NEC ESMPRO Agent are installed in the system  
in which such software as above is installed, it may be impossible to start  
NEC ESMPRO Agent services. If so, delete the SNMP Service once and  
install the service again. After which, reinstall NEC ESMPRO Agent and the  
other vendor's software.  
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5-6 Procedures after Completion of Installation  
Installation  
NEC ESMPRO Agent is automatically installed together with the installation or re-installation of  
the NEC Express5800/ft series. NEC ESMPRO Agent may be installed manually on the master  
control menu of NEC EXPRESSBUILDER as follows:  
1. Login to the system with user name “Administrator.”  
2. Insert CD-ROM "NEC EXPRESSBUILDER" into the CD-ROM drive.  
TIPS:  
The CD-ROM drive may be either the drive connected to the system or any drive located  
on the network and connected by the LAN Manager. (These are collectively called  
CD-ROM drive hereafter).  
IMPORTANT:  
To use a CD-ROM drive on the network, assign the network driver to the drive and then  
execute MC\1ST.EXE of the drive. Do not start the CD-ROM drive from the network  
computer in Windows Explorer.  
The autorun function automatically displays the master control menu of NEC  
EXPRESSBUILDER.  
3. Click [NEC ESMPRO] in [Setup].  
The NEC ESMPRO setup is started to display the main menu.  
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Procedures after Completion of Installation 5-7  
4. Click [Agent] in the main menu of the NEC ESMPRO setup.  
TIPS:  
The available menus vary depending on OS types. (The menus that cannot be  
installed are displayed gray.)  
IMPORTANT:  
Double-clicking to select a menu may display two same dialog boxes. Click the  
[End] button to close one of the dialog boxes.  
If you click the [Cancel] button during setup, the message asking whether to  
stop or not to stop the installation will appear. You can stop the installation by  
clicking on the [Stop] button (the main menu remains displayed). However, the  
file having been setup halfway will not be deleted.  
When NEC ESMPRO Agent is already installed, delete its older version from  
[Add or Remove Programs] in Control Panel, and install the new version.  
5. The setup program determines the machine type automatically.  
IMPORTANT:  
If the setup program is unable to determine the machine model, the setup of NEC  
ESMPRO Agent will be stopped.  
6. Click the [Next] button.  
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5-8 Procedures after Completion of Installation  
7. Enter the path in which NEC ESMPRO Agent is installed and click the [Next] button.  
The NEC ESMPRO Agent module is installed below the ESM directory of the root partition  
in default. If no problem is found, click the [Next] button without any modification.  
To change the installation directory, click the [Reference] button, specify the desired  
installation directory with the full path including the drive name, and click the [Next] button.  
8. When the installation end window appears, click the [OK] button.  
The installed is complete. The functions of installed NEC ESMPRO Agent will be enabled  
after the system is restarted.  
IMPORTANT:  
After the installation of NEC ESMPRO Agent, SNMP Service is stopped. The SNMP  
Services will be started when the OS is restarted.  
Even if the installation of NEC ESMPRO is completed, the main menu for the NEC  
ESMPRO setup remains displayed. Note that the main menu may be hidden by  
another dialog box. To terminate the NEC ESMPRO setup, click [End] in the main  
menu.  
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Procedures after Completion of Installation 5-9  
Setup of NEC ESMPRO Agent  
The settings of installed NEC ESMPRO Agent remain unchanged from those at shipment. Click the  
[Start] button, [Setting], and [Control Panel] sequentially to open [Control Panel].  
If you double-click the [NEC ESMPRO Agent] icon in [Control Panel], the property dialog box will  
appear. Modify the setting of each sheet in the dialog box to be fit to the used environment. The  
notes on setup and the necessary information are explained in “Supplement” in Chapter 5 of User’s  
Guide in the separate volume. See the supplement for setup or suspicion of malfunction.  
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5-10 Procedures after Completion of Installation  
Uninstall  
The configuration of NEC ESMPRO Agent and BMC and the uninstallation of BMC FW Update  
Service are described below.  
Uninstallation of NEC ESMPRO Agent  
The procedure of uninstalling NEC ESMPRO Agent is described below.  
IMPORTANT:  
Uninstallation of NEC ESMPRO Agent  
Start the uninstallation of NEC ESMPRO Agent after the system is started  
completely.  
If NEC ESMPRO Agent is uninstalled just after the system startup, the setup program  
may freeze displaying the [Service Being Deleted…] dialog box. Shutdown the  
system by using "Task Manager" or other operation. Then uninstall NEC ESMPRO  
Agent after the system is started completely.  
In the system that operates Windows Server 2003, do not change the setting of “Local  
security policy” from the default.  
The error occurs by InstallShield if the uninstallation is executed with the setting  
changed, and the uninstallation fails.  
z
With using NEC EXPRESSBUILDER:  
1. Make the main menu of the NEC ESMPRO setup appear by referring to the section  
"Install" in this document.  
2. Click [NEC ESMPRO Agent].  
The “Welcome” dialog box appears.  
3. Select [Delete] and then click the [Next] button.  
Now NEC ESMPRO Agent is uninstalled.  
Without using NEC EXPRESSBUILDER:  
1. Start [Add/Remove Programs] in [Control Panel].  
2. Select [NEC ESMPRO Agent] and click [Change/Remove].  
The “Welcome” dialog box appears.  
z
3. Select [Remove] and click [Next].  
Now NEC ESMPRO Agent is uninstalled.  
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Procedures after Completion of Installation 5-11  
NEC ESMPRO Manager  
Linked with NEC ESMPRO Agent installed in the server, NEC ESMPRO Manager monitors the  
server status and receives alerts from the server.  
NEC ESMPRO Agent  
Error  
NEC ESMPRO Manager  
Notify  
LAN  
Monitor  
When a failing module in the server is to be replaced, NEC ESMPRO Manager enables logical  
module disconnection from the server and logical installation after module replacement.  
For the installation of NEC ESMPRO Manager and notes on the operation, see the separate volume  
of the User’s Guide.  
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5-12 Procedures after Completion of Installation  
NEC DianaScope  
NEC DianaScope is software to remotely manage the NEC Express5800/ft series.  
NEC Express5800/ft series can be managed remotely, only when N8815-001/001A ft Remote  
Management Card (which comes with 320Fb-M and 320Fb-MR models) is installed.  
For information on the functions and installation procedures of NEC DianaScope, refer to the online  
documents.  
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Procedures after Completion of Installation 5-13  
CONFIRMATION OF THE GeminiEngine Control Software  
VERSION  
The following describes how to check the version of GeminiEngine Control Software, which  
consists of various types of software for fault tolerance. Perform the procedure when you need to  
check the GeminiEngine Control Software version of the current system before adding units or  
attachment to NEC Express5800/ft series.  
Confirm the version following the steps below:  
1. Log in the system as an authorized Administrator.  
2. Open Control Panel from the Start menu.  
3. Open “Add or Remove Programs.”  
You can confirm the version that corresponds to the name of [GeminiEngine Control  
Software].  
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5-14 Procedures after Completion of Installation  
CAUTIONS FOR APPLYING Windows Service Pack  
Do not use your own judgment and apply the Windows Service Pack to the NEC Express5800/ft  
series.  
IMPORTANT:  
If you desire to apply service packs, contact your sales agent about the application status,  
and apply service packs to NEC Express5800/ft series.  
CHANGING THE COLOR QUALITY OF DISPLAY TO 32 BIT  
The default color quality of the graphics driver is set to 16 bits for the NEC Express5800/ft series.  
The server rarely displays the following message when accessing a floppy disk and becomes unable  
to access the floppy disk. The default color quality is 16 bit to prevent that from happening.  
The volume does not contain a recognized file system. Please make sure that all required file system  
drivers are loaded and that the volume is not corrupted.  
Even if this message is displayed and the server becomes unable to access the floppy disk, the  
processing completes by accessing the floppy disk again.  
If you need to change the color quality to 32 bit knowing this limitation, apply a special graphic  
driver as described below:  
(1) Log on to Windows Server 2003 as a user with administrator authority.  
(2) Set the “NEC EXPRESSBUILDER” CD into the CD-ROM drive.  
(3) From the Start menu, select [Run...].  
(4) Enter “D:\HAS\W2K3\GA32SET.BAT” in the “Open” box (replace “D” with the drive letter  
of the CD-ROM drive), and click [OK].  
Then, restart the server.  
To change the color quality to the standard (16 bit), perform the above steps but run  
“GA16SET.BAT” in (4) instead of “GA32SET.BAT.”  
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Procedures after Completion of Installation 5-15  
COMPRESSING A SYSTEM DRIVE  
Do not compress the root directory and the Windows directory when compressing the System Drive.  
(The Windows Server 2003 directory is labeled as “Windows.”) If you compress the root directory  
and the Windows directory, operational stability cannot be ensured because the Windows File  
Protection (WFP) may replace an unassigned driver with a signed driver.  
ABOUT Windows Update (APLYING SECURITY PATCKES)  
Before updating Windows modules by using the Windows Update function on NEC Express5800/ft  
series, make sure to read the description of each module. Contact NEC sales agent for information  
about the test status of security patch and QFE on NEC Express5800/ft series. It is strongly  
recommended to contact NEC sales agent when updating the operating system on NEC  
Express5800/ft series.  
o
Under a support policy for security patches and QFE on NEC Express5800/ft series, security  
patches released by Microsoft are categorized into the following levels according to their  
importance:  
x
IMPORTANT Patches (Considered as IMPORTANT by NEC and requires  
immediate application): Tests will be performed upon publication of new patches and  
the results will be informed to NEC sales agents. The high-risk viruses (such as Nimba  
worm as a past example) will be immediately tested.  
x
x
Security Rollup Package (SRP): Tests will be performed along with the publications  
of SRP and the results will be informed to NEC sales agents.  
Other patches: Tests for the security patches regarding the standard functions of  
Windows Operating System will be periodically performed, and the results will be  
informed to NEC sales agents.  
Contact NEC sales company if you have any questions or concerns regarding Windows Update.  
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5-16 Procedures after Completion of Installation  
(This page is intentionally left blank.)  
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Chapter 6  
Troubleshooting  
This chapter describes what to do when files needed to operate the OS are damaged and any trouble  
occurs on the product.  
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6-2 Troubleshooting  
SYSTEM REPAIR  
If the system cannot be operated by some reason, use Recovery Console to restore the system. However,  
this method is only recommended to users or administrators who have good knowledge of the system.  
When you have restored a damaged file by using Recovery Console, always update the system as  
described later in this chapter.  
IMPORTANT:  
If hard disks cannot be recognized, the system cannot be repaired.  
Cautions for using the Windows Server 2003 Recovery Console  
For using the Recovery Console in a system where the system disk is a dynamic disk, the following  
settings need to be configured beforehand.  
If these settings are not done, files on the hard disk cannot be updated on the Recovery Console, and the  
message “Access is denied” appears.  
1. “Local Security Policy” setting  
IMPORTANT:  
This setting should be made on the Windows Server 2003 in advance.  
(a) Start Windows Server 2003, and log on as a user with the administrator authority.  
(b) From the Start menu, select [Administrative Tools] and select [Local Security Policy].  
(c) Select [Local Policies] and then select [Security Options] in the left pane of the [Local Security  
Settings] window.  
(d) Double-click [Recovery console: Allow floppy copy and access to all drives and all folders] in  
the right pane, and enable the Security Setting.  
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Troubleshooting 6-3  
2. Environment variable “AllowRemovableMedia” setting  
IMPORTANT:  
This setting is made on the Windows Server 2003 Recovery Console when the Windows Server  
2003 Recovery Console is in use. This should be set every time when the Recovery Console is  
started.  
(a) Start the Windows Server 2003 Recovery Console.  
For how to start the Recovery Console, see “Preparation” (page 6-4) and “Starting up Recovery  
Console” (page 6-5).  
(b) Log on to the Recovery Console, and execute the following command.  
(The default is FALSE)  
set AllowRemovableMedia = TRUE  
IMPORTANT:  
The dynamic disk can be written from the Windows Server 2003 Recovery Console after the  
setting shown above is made.  
As the default, the Windows Server 2003 Recovery Console is not allowed to write data from  
the basic/dynamic disk to a floppy disk. However, after the setting shown above is made, a  
floppy disk can be written (copy, access).  
Default setting:  
Write (copy, access)  
Basic disk  
Dynamic disk  
Copy From  
Copy To  
access destination  
HDD  
FD  
HDD  
HDD  
HDD  
FD  
Copy available  
Copy available  
Copy available  
Copy not available  
Copy not available  
Copy not available  
CD  
CD  
Copy not available Copy not available  
Copy not available Copy not available  
HDD  
FD  
After the setting:  
Copy From  
Write (copy, access)  
Basic disk  
Dynamic disk  
Copy To  
access destination  
HDD  
FD  
HDD  
HDD  
HDD  
FD  
Copy available Copy available  
Copy available Copy available  
Copy available Copy available  
Copy available Copy available  
Copy available Copy available  
CD  
CD  
HDD  
FD  
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6-4 Troubleshooting  
Note: HDD : Hard disk (SystemDrive, SystemRoot only)  
FD : Floppy disk  
CD : CD-ROM  
Preparation  
You need a support disk, “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” to start up  
the Recovery Console. Have “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” ready  
before starting the Recovery Console.  
If you do not have a computer that runs Windows Server 2003 or Windows 2000/XP/NT.  
Follow the steps below to create  
EXPRESSBUILDER”:  
a
“Windows Server 2003 OEM-DISK for NEC  
1. Prepare a 3.5-inch floppy disk.  
2. Power on the peripherals and then NEC Express5800/ft series.  
3. Disable the configuration for boot monitoring function.  
In the BIOS setup, select [Server] - [Monitoring Configuration] - [Boot Monitoring] and  
choose “Disabled.” See “Step 3: Disable Boot Monitoring Function” (page 4-9) for details.  
4. Insert the NEC EXPRESSBUILDER CD-ROM into the drive of the server.  
5. Then, reset (pressing Ctrl + Alt + Delete) or power off/on NEC Express5800/ft series to  
reboot it.  
The system will start up from the CD-ROM to start NEC EXPRESSBUILDER.  
6. From the [Tools] menu, select [Create Support Disk].  
7. From the [Create Support Disk] menu, select [Windows Server 2003 OEM-DISK for NEC  
EXPRESSBUILDER].  
8. Follow the instructions on the screen to insert the floppy disk.  
“Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” will be created on the  
floppy disk. Write-protect and place a label on the disk and keep it in a safe place.  
IMPORTANT:  
Enable the configuration for boot monitoring function to deploy the system without performing the  
system repair which uses the Recovery Console. In the BIOS setup, select [Server] - [Monitoring  
Configuration] - [Boot Monitoring] and set appropriate time. See “Step 11: Enable Boot Monitoring  
Function” (page 4-35) for details.  
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Troubleshooting 6-5  
If you have a computer that runs Windows Server 2003 or Windows 2000/XP/NT.  
You can also create a “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” by the steps  
below:  
1. Prepare a 3.5-inch floppy disk.  
2. Insert the NEC EXPRESSBUILDER CD-ROM into the drive of a computer that runs Windows  
Server 2003 or Windows 2000/XP/NT.  
3. From [Setup], select [Make OEM-Disk].  
4. Follow the instructions on the screen to insert the floppy disk.  
“Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” will be created on the floppy  
disk. Write-protect and place a label on the disk and keep it in a safe place.  
Starting up Recovery Console  
You can start up Recovery Console in two ways:  
Start up Recovery Console installed on the system.  
Start up Recovery Console from the Windows Server 2003 CD-ROM.  
Installing Recovery Console on the system  
1. Start up the NEC Express5800/ft series and log on to Windows Server 2003.  
2. Insert the Windows Server 2003 CD-ROM into the drive.  
3. From [Start] of the taskbar, select [Run...] to run.  
CD-ROM drive:\i386\winnt32.exe /cmdcons /syspart:c: /tempdrive:c:  
4. Follow the messages that appear on the screen to continue.  
Starting up the Recovery Console  
1. Disable the configuration for boot monitoring function.  
Select [Server] - [Monitoring Configuration] - [Boot Monitoring] and choose “Disabled.”  
See “Step 3: Disable Boot Monitoring Function” (page 4-9) for details.  
2. Power on the system.  
<When starting up Recovery Console installed on the system>  
(a) Select Microsoft Windows Recovery Console in “Please select the operating system to  
start:”  
Please select the operating system to start:  
Windows Server 2003, Enterprise  
Microsoft Windows Recovery Console  
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6-6 Troubleshooting  
(b) When the following message appears on the screen press F6 quickly.  
<When starting Recovery Console from Windows Server 2003 CD-ROM>  
(a) Insert the Windows Server 2003 CD-ROM into the drive.  
(b) When the CD is set, reset the system (press Ctrl + Alt + Delete) or press the power  
switch to power off and on to reboot the NEC Express5800/Fault Tolerant server  
series.  
(c) When the following message appears, press any key to start up from the CD-ROM.  
IMPORTANT:  
Press any key while the message is displayed. Otherwise the system will be  
started up from a hard disk and Recovery Console will not be started.  
(d) When the following message appears on the screen, press F6 quickly.  
3. When the screen to select SCSI drivers appears, follow the steps below.  
(a) When the following screen is displayed, press the S key.  
(b) Insert the “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” into the  
floppy disk drive, and then press Enter.  
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Troubleshooting 6-7  
(c) Select all SCSI adapter list in the floppy disk and then press Enter.  
[Adaptec Ultra320 SCSI Cards (Win XP/Server 2003 IA-32)]  
(d) When the following screen appears, press the S key.  
The driver you provided seems to be newer than the Windows default driver.  
Windows already has a driver that you can use for  
“Adaptec Ultra320 SCSI Cards (Win XP/Server 2003 IA-32)”.  
Unless the device manufacturer prefers that you use the driver on the floppy  
disk, you should use the driver in Windows.  
(e) When the following screen appears, remove the floppy disk from the floppy disk drive  
and press the Enter key.  
Setup will load support for the following mass storage device(s):  
Adaptec Ultra320 SCSI Cards (Win XP/Server 2003 IA-32)  
Continue the operations by following the messages.  
4. When you start up Recovery Console from Windows Server 2003 CD-ROM, the following  
message appears. Press the R key to boot Recovery Console.  
Welcome to Setup.  
This portion of the Setup program prepares Microsoft(R)  
Windows(R) to run on your computer.  
- To set up Windows now, press ENTER.  
- To repair a Windows installation using  
Recovery Console, press R.  
- To quit Setup without installing Windows, press F3.  
IMPORTANT:  
The message shown above does not appear when you have started up the  
Recovery Console installed on the system.  
5. Follow the messages on the screen to start up the Recovery Console.  
IMPORTANT:  
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6-8 Troubleshooting  
When you restored a damaged file using the Recovery Console, update the  
system described in the next section.  
If you run the system without restoring files, enable the configuration for boot  
monitoring function. When necessary for system operation, select [Server] -  
[Monitoring Configuration] - [Boot Monitoring] and set appropriate time. See  
“Step 11: Enable Boot Monitoring Function” (page 4-35) for details.  
To write data to a dynamic disk, settings described in “Cautions for using the  
Windows Recovery Console” in “System Repair” need to be configured in  
advance. For details, see “Cautions for using the Windows Recovery Console”  
in “System Repair.”  
Updating the System  
IMPORTANT:  
NEC Express5800/ft series is a precision instrument. You should ask maintenance personnel to  
update the system.  
You will need to update the system after you repair the system using Recovery Console.  
IMPORTANT:  
Make sure to follow the steps below when you have restored the system by using Recovery  
Console.  
Check the configuration for boot monitoring function.  
If [Boot Monitoring] selected in [Monitoring Configuration] of [Server] is not set to  
“Disabled”, disable it. See “Step 3: Disable Boot Monitoring Function” (page 4-9) for details.  
When updating the system, considerations on settings of Power and Screen Saver are required.  
If the following settings are enabled when updating the system, the process may stop or the  
system update may not be applied properly. Disable the settings by clearing the checkboxes  
before updating the system. Reconfigure the following settings as necessary afterwards.  
- Settings of Screen Saver  
- Power Schemes (Turn off monitor, Turn off hard disks)  
- Hibernation (enable Hibernation)  
1. Log on to the system with OS installed as user with Administrative account.  
IMPORTANT:  
Check that the dual system is configured properly (Confirm that the FT STATUS LED on  
the front panel of the server illuminates green. See page 4-7 for location of the STATUS  
LED).  
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Troubleshooting 6-9  
2. Remove duplications of all the LANs for both onboard and option boards.  
When dual LAN is disabled, a setup of LAN will be deleted. Note down the setup information.  
(a) Start Device Manager.  
(b) Select the team adapter that you want to cancel duplication, and select [Properties] from  
the menu displayed by right-click, to display the Properties window.  
(c) Select the [Settings] tab in the Properties window, and click [Remove Team].  
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6-10 Troubleshooting  
(d) The confirmation dialog will be displayed. Click [Yes].  
3. Follow the steps below to update the system.  
Do not input or output data during the update process.  
a) After logging on to the system as a user with the Administrative account, insert NEC  
EXPRESSBUILDER CD-ROM into the drive of the server.  
b) When the “Master Control Menu” screen appears, click [Setup] and click [Update NEC  
Express5800 system] on the menu.  
4. When the dialog box for confirmation of executing system update appears, click [OK].  
The system update will start.  
Follow the instructions.  
5.  
After the system update is completed, the dialog box below will be displayed. Click [OK].  
The system will be rebooted. Eject a CD from CD-ROM drive after the reboot process starts.  
IMPORTANT:  
If the message, Windows - FT Orphaning A disk that is part of a fault-tolerant volume  
can no longer be accessedis displayed during the update process, an OS stop error  
may occur when restarting the OS. If an OS stop error occurs, Hold down the POWER  
switch, and turn off the system. In this case, the system will be successfully updated,  
however, disk mirroring is disabled. Make sure to check disk mirroring in 8.  
When “Found New Hardware” wizard appears at the reboot, click [Cancel]. If the  
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Troubleshooting 6-11  
same message appears again, click [Cancel] again.  
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6-12 Troubleshooting  
6. Reinstall GeminiEngine Control Software.  
Reinstall GeminiEngine Control Software referring to “Installing GeminiEngine Control  
Software” (page 6-13).  
7. Check disk mirroring.  
If the disk mirroring is disabled, enable the mirroring again. For the method to check disk  
mirroring, see “Step 6: Set Dual Disk Configuration.”  
IMPORTANT:  
During disk re-synchronization, do not shut down the system until the resynchronization  
is completed.  
If the following dialog appears, confirm that the disk is mirrored and click [Yes] to restart  
the system.  
8. Reboot the system.  
9. After the system has rebooted, log on as a user with Administrative account.  
IMPORTANT:  
Check that the dual system is configured properly (confirm that the FT STATUS LED on  
the front panel of the server illuminates green. See page 4-7 for location of the STATUS  
LED).  
10. Duplicate the LAN again for both onboard and option boards.  
Refer to “Step 5: Set Dual LAN Configuration” on page 4-23 or “DUAL LAN  
CONFIGURATION” in Chapter 3 of the separate volume of User’s Guide. Reconfigure the LAN  
based on the memo you have taken.  
11. When it is necessary for the system operation, enable [Boot Monitoring] selected in [Monitoring  
Configuration] of [Server]. See “Step 11: Enable Boot Monitoring Function” on page 4-35 for  
details.  
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Troubleshooting 6-13  
Installing GeminiEngine Control Software  
Install GeminiEngine Control Software.  
IMPORTANT:  
Terminate all programs before starting the installation.  
You must terminate all programs because the software will not be installed successfully,  
especially when Microsoft management console is running.  
The LAN settings will be deleted by the installation. Write down the setting information for  
making the settings after the installation as necessary.  
The dual configuration of LAN needs to be removed before starting the installation.  
If it is still set, remove the setting.  
1. Follow the steps below to install GeminiEngine Control Software.  
a) After logging on to the system as a user with the Administrative account, insert the  
“NEC EXPRESSBUILDER” CD-ROM into the CD-ROM drive of the server.  
b) When the “Master Control Menu” screen appears, click [Setup] and select  
[GeminiEngine Control Software] on the menu.  
Follow the instructions to with the installation. The message “GeminiEngine Control Software,  
Now Installing... Please Wait.” is displayed while GeminiEngine Control Software. Do not use  
the keyboard or mouse while this message is being displayed.  
2. The system is rebooted during the installation.  
The system is rebooted several times during the installation. Remove the CD from the  
CD-ROM drive once rebooting is started.  
After the system is rebooted, log in again as the user logged in before rebooting. Installation of  
the GeminiEngine Control Software is continued.  
3. The message “Installation finished.” is displayed.  
Once installation is completed, the message “Installation finished.” is displayed and the  
rebooting starts.  
For using “GeminiEngine Control Software UPDATE CD-ROM” to update GeminiEngine  
Control Software:  
After installing the GeminiEngine Control Software, follow the procedure on the setup card  
attached to the “GeminiEngine Control Software UPDATE CD-ROM” and apply the update.  
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6-14 Troubleshooting  
TROUBLESHOOTING  
This section describes what you should do when a trouble occurs in the product.  
Problems with NEC EXPRESSBUILDER  
When the NEC Express5800/ft series is not booted from the NEC EXPRESSBUILDER CD-ROM,  
check the following:  
Did you set the NEC EXPRESSBUILDER CD-ROM during POST and restart the server?  
o If you do not set the NEC EXPRESSBUILDER CD-ROM during POST and restart the  
server, an error message will appear or the OS will boot.  
Is BIOS configuration correct?  
o The boot device order may be specified with the BIOS setup utility of the server. Use the  
BIOS setup utility to change the boot device order to boot the system from the CD-ROM  
drive first.  
<Menu to check: [Boot]>  
When an error occurs while the NEC EXPRESSBUILDER is in progress, the following message  
appears. After this message appears, check the error and take the appropriate corrective action according  
to the error codes listed in the table below.  
Message  
Cause and Remedy  
This machine is not supported.  
This NEC EXPRESSBUILDER version is not  
designed for this server. Execute the NEC  
EXPRESSBUILDER on the compliant server.  
NvRAM access error  
Hard disk access error  
An access to the nonvolatile memory (NvRAM) is not  
acceptable.  
The hard disk is not connected or it is failed.  
Check whether the hard disk is correctly connected.  
Any device specific information does not  
exist on the mother board. Use [System  
Information Management] of ‘Off-line  
Maintenance Utility’ and list the backup  
information, or write the information.  
This operation should be executed only by  
maintenance personnel. Do you want to  
start the off-line maintenance utility?  
This is displayed, if NEC EXPRESSBUILDER can not  
detect the device specific information, when changing  
a motherboard, etc. Maintenance personnel should  
use the off-line maintenance utility and write the  
information.  
An error message will also be displayed when an error was detected during system diagnosis. Take a  
note or print the error message displayed, and contact your sales agent.  
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Troubleshooting 6-15  
Problems with Windows Setup  
The following message is displayed when the setup starts.  
The specified disk is not found. Terminating SW  
o The disk to install the system is not connected properly. Check if the hardware is properly  
installed and connected.  
The following message is displayed while copying files from CD-ROM.  
xxxxx : Not Ready xxxxxxxxxxxxxxxxxxZ  
xxxxx(A), xxxxx(R), xxxxx(F)  
o Press R. If this message still appears, perform the setup again. If the error persists,  
contact your sales agent to examine the CD-ROM drive.  
Failed to setup in detail for network adapter.  
o The detailed setup of network adapter is not available in setup of NEC Express5800/ft  
series. Open the control panel after starting Windows Server 2003 to configure the  
network adapter.  
Failed to install Windows Server 2003 correctly.  
Have you checked instructions and information on installation?  
o See “Step 1: Things Required for Setup” (page 4-4) and “Step 2: Prepare for Express  
Setup” (page 4-6).  
Rebooted during the setup.  
o See “Step 3: Disable Boot Monitoring Function” (page 4-9), and set the parameter of this  
machine’s boot monitoring function to correct value.  
GeminiEngine Control Software UPDATE CD-ROM is not included.  
o GeminiEngine Control Software UPDATE CD-ROM is used to update GeminiEngine  
Control Software; it may not be shipped with the equipment. (Not included if “NEC  
EXPRESSBUILDER” CD-ROM contains the latest version of software programs at the  
time of shipment). For the latest release of GeminiEngine Control Software and purchase  
of the latest version of its GeminiEngine Control Software UPDATE CD-ROM, contact  
your sales agent.  
During a setup, “Previous Operating System C:” was selected on a selection screen of the  
operating system.  
o The process will be stopped along the display of DOS prompt or black screen. In this  
case, press Ctrl + Alt + Delete, or turn off the power to reboot the system. Installation  
will be continued after a reboot.  
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6-16 Troubleshooting  
Windows can be operated after a setup but each module or PCI board is not duplicated. (FT  
Status LED does not light on green).  
Did you abort the installation during a setup such as by closing a window of the programs that  
are running?  
o Installation will be aborted if you finish the programs that are running such as by closing  
a window. Although the operation on Windows will be feasible, PCI boards will not be  
duplicated properly if you abort the installation. In this case, “Step 1: Things Required  
for Setup” needs to be done from the beginning.  
DISK Access LED will be lit in amber.  
Did you properly setup the duplex of HDDs?  
o DISK Access LED will be lit in amber, if a setup for duplex is not performed. (See  
“LEDs” in the separate volume of the User’s Guide for details about the indication status  
of LED.) See “Step 6: Set Dual Disk Configuration” and set up the duplex of HDDs.  
“Complete memory dump” cannot be specified to the write debug information on “Set Memory  
Dump” (Debug Information).  
o “Complete memory dump” cannot be specified (not displayed) if the memory size  
exceeds 2GB. Specify “Kernel memory dump” in this case.  
Cannot find the recommended value for a paging file.  
o See “Size of the Partition to be Created” in “Step 1: Things Required for Setup.”  
Cannot specify a network path for the storage location of diagnosis information (collect log) in  
“Set Dr. Watson.”  
o You cannot specify a network path. Specify a path to a local computer.  
The Telnet Service is not installed.  
o Adjust the computer name to 14 characters or less, and then install the Telnet Service  
according to <How to install the Telnet Service>.  
<How to install the Telnet Service>  
1. Select [Run] from the Start menu.  
2. Type “tlntsvr /service” in the [Open] box, and click [OK].  
3. From the Start menu, point to [Control Panel] and click [Administrative Tools] and  
then click [Services] to specify whether the Telnet Service is registered.  
Note: Once the installation of Telnet Service is finished, you may change the computer  
name to 15 or more characters.  
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Troubleshooting 6-17  
About the Express Setup  
The following message appeared when installation has been attempted by using a hard disk drive  
whose size is smaller than the specified partition size:  
The specified partition size has exceeded the capacity of the hard disk. The setup  
created the partition at the maximum size that can be reserved on the hard disk.  
Setup will continue the process.  
o The message does not mean there is a problem. Press the Enter key to continue the  
installation.  
The screen did not show image correctly while files were copied from the CD-ROM or the  
CD-ROM was being checked.  
o Press the R key. If the problem persists after you have press the R key for several times,  
start the Express Setup from the beginning again. If you still see the same result, contact  
your service agent to check the CD-ROM drive.  
Automatic installation halted asking you to enter the setup information.  
o The setup information you have configured is not correct. Enter correct values according  
to the message instructions. You do not need to cancel the installation. You may be  
required to press the Enter key again at the reboot at the end of a setup in Windows.  
[OK] appears on the [Role of Computer] window.  
o When you click [OK], in the rest of procedures, the default values of the Express Setup  
are automatically selected for the installation.  
<Default values>  
Network protocol settings  
Protocol: TCP/IP [DHCP specified]  
Service: Selecting sharing files for Microsoft network and printer  
Client: client for Microsoft networks  
Component: SNMP  
Application: NEC ESMPRO Agent  
[OK] does not appear on the [Role of Computer] window.  
o [OK] does not appear if the setup information file that has been created is loaded.  
o [OK] appears only when you have moved to the [Role of Computer] window. Once you  
have moved to the next window from the [Role of Computer] window, [OK] does not  
appear even if you use [Back].  
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6-18 Troubleshooting  
Entire disk area is used as the OS area though “Use Existing Partition” has been selected for  
“System Partition.”  
Was there any partition other than the partition to be reused (except the maintenance area)?  
o If there was no area other than the partition to be reused, the entire area is reserved for  
Windows installation.  
The settings for joining a domain was made, but the server was installed as a member of a  
workgroup.  
o Workgroup settings are made in the installation. Join a domain after the OS is started.  
Did you use any double-byte characters in the host name?  
o If you use any double-byte character in a host name on Windows Server 2003, joining a  
domain will fail. If you have failed joining a domain, select [System] from Control Panel  
to make settings to join a domain.  
Though a large value was specified for the partition size, it turned out when Windows started that  
the system partition created was 4095MB.  
Did you specify a value larger than the actual size of the area in the [Partition Size]?ꢀ  
o If you want one partition for the entire area (except the maintenance area), select [All  
Area].  
The cluster size is set to 512 bytes in the installation though installation was done on a partition  
whose size is 2GB or greater by NTFS.  
o This is the specification of the Express Setup. If you want to perform installation with a  
cluster size other than 512 bytes, perform the manual setup.  
Windows started up with a different resolution than the resolution specified for display.  
o If the resolution you configured cannot be used, a resolution close to the one you  
specified or the default resolution will be used.  
A wrong product key has been entered.  
o Automatic installation begins even if you enter a wrong product key. However, the  
process stops during the automatic installation and you are asked to enter a product key.  
In this case, you are asked for entry at the reboot after the GUI setup in the automatic  
installation. If you successfully complete these two entries, entry of a wrong product key  
does not affect Windows setup.  
Detailed network adapter settings are not available.  
o You cannot make detailed network adapter settings in the Express Setup. Make the  
settings from Control Panel after starting up Windows.  
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Troubleshooting 6-19  
Windows started up with the network adapter settings that were not configured in the Express  
Setup.  
o Windows installs network adapters it recognizes and sets the default value to them. You  
can change the settings from Control Panel after Windows is started.  
When the Express Setup is performed but no adapter is actually connected, adapter  
settings will not be made, but protocols will be installed.  
Multiple network adapters have been installed with a different protocol set to each of them.  
However all protocols are set to all the adapters.  
o This is the specification, which makes all installed protocols available to each adapter.  
What cannot be configured by the Express Setup will have default values.  
When two or more network adapters have been set, the detailed settings of TCP/IP protocol are  
configured to use DHCP.  
o When two or more network adapters are set, protocol detailed settings may have default  
values. Configure the detailed settings from Control Panel.  
Default settings are used for the protocol detailed settings though not more than one network  
adapter is connected (for example, though IP address has been set to TCP/IP, DHCP is set).  
Have you set two or more protocols?  
o In this case, the status is the same as the status where two or more network adapters are  
connected. Because of this default settings are used for the protocol detailed settings.  
Configure the detailed settings from Control Panel after the OS is started.  
The event log below is recorded after executing Express Setup:  
Source  
Type  
: HASSETUP  
: Error  
Event ID  
Description  
: 201  
: HASSETUP: The module in one side is not recognized.  
o GeminiEngine Control Software is not properly installed because one of the CPU/IO  
modules could not be recognized during its installation. The possible reasons are:  
One of the CPU/IO modules is not mounted. (The screws that fix the removable  
handle of the CPU/IO module are not fastened properly, or the power is not  
supplied.)  
The CPU/IO module is faulty.  
Take necessary actions such as checking the device status and mounting the CPU/IO  
module. Then, reinstall GeminiEngine Control Software with both CPU/IO modules  
mounted and the power supplied. For more information about installing procedure,  
see “Installing GeminiEngine Control Software” (page 6-13).  
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6-20 Troubleshooting  
The event log below is recorded when starting the system, or the message “!ILLEGAL FILE” is  
displayed when logged on as a user who performed the installation.  
Source  
Type  
: HASSETUP  
: Warning  
Event ID  
Description  
: 101  
: Some GeminiEngine Control Software files have been illegally updated  
in the system.  
o Files of GeminiEngine Control Software installed on the system are updated to incorrect  
files. Refer to “Installing GeminiEngine Control Software” (page 6-13) and reinstall  
GeminiEngine Control Software.  
o If “ILLEGAL FILE” message is displayed or only “adpu320.sys” is listed as invalid files  
in the event log, the SCSI driver file has been updated for some reason. In such a case,  
reinstallation of the entire GeminiEngine Control Software is not required. You only need  
to install the SCSI driver. For how to install it, see “N8803-32 SCSI Board” of “Setup of  
Optional PCI Board” (page 8-38) in the separate User’s Guide.  
If only “FC” is displayed as the component name, the cause of it is considered to be that  
the dedicated driver has not been installed when the Fibre Channel board is mounted. See  
“N8803-033 Fibre Channel Board Set” of “Setup of Optional PCI Board” (page 8-39) in  
the separate User’s Guide.  
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Troubleshooting 6-21  
Problems with NEC ESMPRO Setup  
A menu which cannot be chosen with a setup main menu.  
o The available menus vary depending on the OS types. (The menus that cannot be  
installed are displayed in gray.)  
Stop the setup of NEC ESMPRO Agent on the way.  
o If you click [Cancel] during the setup, the message asking whether to stop or not to stop  
the installation will appear. You can stop the installation by clicking [Stop] (the main  
menu remains displayed). However, the file having been setup halfway will not be  
deleted.  
Start the uninstallation of NEC ESMPRO Agent after the system is started completely.  
o If NEC ESMPRO Agent is uninstalled just after the system startup, the setup program  
may freeze displaying the [Service Being Deleted…] dialog box. Shutdown the system  
by using Task Manager or other operation. Then uninstall NEC ESMPRO Agent after the  
system is started completely.  
* For installation procedure and detailed explanations on NEC ESMPRO Manager, refer to the online  
document in the NEC EXPRESSBUILDER CD-ROM.  
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6-22 Troubleshooting  
Problems with System Repair  
“Press F6 if you need to install a third party SCSI or RAID driver…” was not displayed and  
there was no chance to enter F5 and F6 when “When starting Recovery Console from Windows  
Server 2003 CD-ROM” was performed.  
Did you press any key when the message “Press any key to boot from CD” is displayed on  
top of the screen?  
o Start-up from Windows Server 2003 CD-ROM is required to start the Recovery Console  
from Windows Server 2003 CD-ROM. Press any key while the message “Press any key  
to boot from CD” is displayed on the screen. You cannot start the Recovery Console from  
the CD-ROM unless the any key is pressed while the message is being displayed. Restart  
the system when it does not start from CD-ROM and the message “Press F6 if you need  
to install a third party SCSI or RAID driver…” is not displayed. See “Starting up  
Recovery Console” in “SYSTEM REPAIR” in this chapter to start again.  
The screen turns out to be black for a while when booting the Recovery Console.  
o If you start the Recovery Console that is installed in the system, the screen turns out to be  
black for a while when booting the Recovery Console. Since the system is normally  
working, please wait for a while.  
When the system’s update is being processed, Operating System Stop Error occurred at the  
system reboot.  
o During the system update process, the message “Windows-FT Orphaning A disk that is  
part of a fault–tolerant volume can no longer be accessed” is displayed, and there is  
sometimes a case that OS Stop Error occurs on a reboot after this process. See  
IMPORTANT of step 6 in “Updating the System” in this chapter when OS Stop Error  
occurs, and reboot the system. In addition, the system’s update is successfully being  
performed when the message “Windows-FT Orphaning A disk that is part of a  
fault-tolerant volume can no longer be accessed” is displayed. However, the mirroring of  
HDD is not applied. Make sure to check the hard disk’s mirroring after the system  
start-up.  
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Appendix A  
About Services  
Information on NEC Express5800/ft series is provided the web at NEC Express5800 Web ASIA  
PACIFIC  
http://www.nec.co.jp/express/  
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N8800-096F, EXP320B  
NEC Express5800/320Fb-L  
N8800-097F, EXP320A  
NEC Express5800/320Fb-LR  
N8800-098F, EXP320D  
NEC Express5800/320Fb-M  
N8800-099F, EXP320C  
NEC Express5800/320Fb-MR  
User's Guide (Setup)  
1st Edition  
12-2006  
*856-124126-411-00K*  
856-124126-411-00  
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