NDC comm Network Card NWH4010 User Manual

11Mbps Wireless  
USB Adapter  
User’s Guide  
Rev. A1  
April 2002  
NWH4010  
National Datacomm Corporation.  
4F, No. 24-2, Industry East 4th Road, Science Park,  
Hsin-Chu, Taiwan, R.O.C.  
Technical Support  
NDC World Wide Web  
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Packing List  
The Wireless USB Adapter package should contain the following items:  
One InstantWave 11Mbps Wireless USB Adapter  
One USB Cable  
One CD ROM (contains drivers, Utility, User’s Guide in PDF format)  
Quick Installation Guide  
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Table of Contents  
INTRODUCTION ..................................................................................................1  
SYSTEM REQUIREMENTS .......................................................................................1  
Hardware..........................................................................................................1  
Software............................................................................................................1  
TERMINOLOGY USED IN THIS GUIDE .....................................................................1  
HARDWARE DESCRIPTION .............................................................................4  
LED INDICATORS..................................................................................................4  
INSTALLATION/UNINSTALLATION ..............................................................5  
UTILITY/DRIVER INSTALLATION IN WINDOWS 98SE/ME/2000.............................5  
HARDWARE INSTALLATION IN WINDOWS 98SE/ME/2000.....................................9  
INSTALLATION IN WINDOWS XP..........................................................................11  
UNINSTALLING THE USB ADAPTER ....................................................................16  
Additional Note for Windows 2000.................................................................16  
UNINSTALLING THE DRIVER AND UTILITY ..........................................................17  
Windows 98SE/Me/2000.................................................................................17  
Additional Note for Windows 2000.................................................................18  
Windows XP....................................................................................................20  
USING THE UTILITY ........................................................................................22  
WINDOWS 98SE/ME/2000...................................................................................23  
Setting.............................................................................................................24  
Statistics..........................................................................................................26  
Site Survey ......................................................................................................27  
Encryption ......................................................................................................28  
Advanced ........................................................................................................30  
Version............................................................................................................31  
WINDOWS XP......................................................................................................32  
TROUBLESHOOTING.......................................................................................35  
TECHNICAL SUPPORT.....................................................................................38  
NDC LIMITED WARRANTY............................................................................39  
APPENDIX............................................................................................................42  
INDEX ...................................................................................................................43  
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List of Figures  
FIGURE 1. AN AD HOC NETWORK...........................................................................2  
FIGURE 2. AN INFRASTRUCTURE NETWORK............................................................2  
FIGURE 3. ROAMING IN THE SAME DOMAIN ............................................................3  
FIGURE 4. THE FRONT PANEL..................................................................................4  
FIGURE 5. WELCOME...............................................................................................6  
FIGURE 6. SELECT SOFTWARE.................................................................................6  
FIGURE 7. CHOOSE DESTINATION LOCATION ..........................................................7  
FIGURE 8. SELECT PROGRAM FOLDER.....................................................................7  
FIGURE 9. ADD A SHORTCUT ...................................................................................8  
FIGURE 10. ACROBAT READER INSTALLING..............................................................8  
FIGURE 11. SETUP COMPLETE ...................................................................................9  
FIGURE 12. NEW HARDWARE FOUND......................................................................10  
FIGURE 13. DIGITAL SIGNATURE NOT FOUND.........................................................10  
FIGURE 14. SETUP IN WINDOWS XP........................................................................11  
FIGURE 15. FOUND NEW HARDWARE WIZARD-1 ....................................................12  
FIGURE 16. FOUND NEW HARDWARE WIZARD-2 ....................................................13  
FIGURE 17. HARDWARE INSTALLATION ..................................................................14  
FIGURE 18. FOUND NEW HARDWARE WIZARD .......................................................15  
FIGURE 19. UNSAFE REMOVAL OF DEVICE..............................................................16  
FIGURE 20. UNINSTALLATION.................................................................................17  
FIGURE 21. QUESTION-1..........................................................................................17  
FIGURE 22. QUESTION-2..........................................................................................18  
FIGURE 23. QUESTION-3..........................................................................................18  
FIGURE 24. INFORMATION-1....................................................................................18  
FIGURE 25. INFORMATION-2....................................................................................19  
FIGURE 26. UNINSTALL COMPLETE .........................................................................19  
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FIGURE 27. SYSTEM PROPERTIES ............................................................................20  
FIGURE 28. DEVICE MANAGER................................................................................21  
FIGURE 29. NDC INSTANTWAVE UTILITY ..............................................................23  
FIGURE 30. SETTING................................................................................................24  
FIGURE 31. STATISTIC .............................................................................................26  
FIGURE 32. SITE SURVEY ........................................................................................27  
FIGURE 33. ENCRYPTION.........................................................................................28  
FIGURE 34. ADVANCED ...........................................................................................30  
FIGURE 35. VERSION ...............................................................................................31  
FIGURE 36. VIEW AVAILABLE WIRELESS NETWORKS.............................................32  
FIGURE 37. CONNECT TO WIRELESS NETWORK.......................................................32  
FIGURE 38. CONNECT TO WIRELESS NETWORK.......................................................33  
FIGURE 39. WIRELESS NETWORK CONNECTION PROPERTIES..................................34  
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Introduction  
Thank you for choosing an InstantWave 11Mbps wireless networking product.  
This guide gives comprehensive instructions on installing and using the  
InstantWave PCI and PC Cards, and also explains how to install and use the  
InstantWave utility program.  
System Requirements  
Hardware  
A station must be an x86 compatible PC with a USB interface. The minimum  
system configuration is the same as that required to run MS Windows (Windows  
98, Me, 2000, or XP).  
Software  
The stations operate in conjunction with most of the MS Windows OS’s (Windows  
98, Me, 2000, or XP). The PC Card may also be installed in the Pocket PC  
2000/2002 OS.  
Terminology Used in this Guide  
Ad Hoc Network  
An Ad Hoc network is formed by a number of wireless stations (without an Access  
Point) communicating via radio waves. For the users, the shared resources on the  
wireless network appear exactly as they would on a regular wired network. The  
wireless operation of the network is totally transparent. Figure 1 depicts a typical  
Ad Hoc network scenario.  
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Wireless  
Computers  
Figure 1. An Ad Hoc Network  
Infrastructure Network  
An Infrastructure network is formed by several stations and one Access Point (AP),  
with the stations within range of the AP. Figure 2 depicts a typical Infrastructure  
network topology.  
Wired Computers  
Server  
Access  
Point  
Wireless Computers  
Figure 2. An Infrastructure Network  
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BSSID/MAC ID  
BSSID (Basic Service Set ID) is an ID unique to each AP that is factory set and is  
identical to the MAC ID (Media Access Control ID). It allows each AP to be  
identified on the network.  
Domain Name/SSID  
A domain is usually defined by the network administrator as a segment/subnet of a  
large network and may be made up of overlapping wireless cells. Wireless nodes  
can roam freely within the same domain without disconnecting from the network.  
Figure 3 depicts a common wireless network setup.  
Server  
Access Points  
Wireless Computers  
Figure 3. Roaming in the Same Domain  
Roaming  
The convenience of a mobile PC is the ability to move freely. The concept is  
similar to that of a cellular phone moving from one base station to another.  
InstantWave offers built-in high-performance seamless roaming capabilities.  
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Hardware Description  
USB  
Connector  
Power  
Link  
Figure 4. The Front Panel  
LED Indicators  
LED  
Color  
Description  
Power  
Red  
Lit: Power on  
Off: No power  
Link  
Blinking Yellow  
Sensing/Transmitting wireless data  
Standard operational mode  
No wireless activity  
Solid Yellow Green  
Off  
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Installation/Uninstallation  
The product is designed to operate in Windows 98SE, Windows Me, Windows  
2000, and Windows XP. Follow the installation wizard provided by your operating  
system to install the software.  
Important 1: For installation in Windows 98SE/Me/2000, install the NDC  
InstantWave 11Mbps Wireless USB Utility/Driver first before  
inserting the NDC InstantWave 11Mbps Wireless USB Adapter.  
Important 2: For installation in Windows XP, the NDC InstantWave 11Mbps  
Wireless USB Adapter supports the Wireless Zero Configuration  
service, (see Installation in Windows XP, page 11) for driver and  
hardware installation.  
Important 3: It is recommended to close other applications before installing the  
NDC InstantWave 11Mbps Wireless USB Adapter.  
Utility/Driver Installation in Windows 98SE/Me/2000  
step1. Insert the NDC InstantWave 11Mbps Wireless USB Adapter installation  
CD into your CD-ROM drive. The setup program will then  
automatically start (Figure 5)  
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Figure 5. Welcome  
step2. Click Next to go to the next screen (Figure 6)  
Figure 6. Select Software  
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step3. Select the applications you would like to install, and click Next (Figure  
6). The default destination folder is displayed in the setup dialog  
column (Figure 7). If you selected Browse User Manual, the system  
will prompt you to install Acrobat Reader later in the installation (Figure  
10, page 8)  
Figure 7. Choose Destination Location  
step4. Click Next to go to the next screen (Figure 8)  
Figure 8. Select Program Folder  
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step5. Click Next to the next screen (Figure 9)  
Figure 9. Add a shortcut  
step6. Click Yes  
step7. The user manual is published in Portable Document Format (PDF). If  
Acrobat reader in not installed, the following message will be shown  
(Figure 10) and the system will automatically enter the Acrobat Reader  
installation screen. Follow the instructions to complete the Acrobat  
Reader 4.05 installation.  
Figure 10. Acrobat Reader Installing  
step8. The driver, utility and user manual will be copied to the system. Wait  
for the setup program to finish the installation (Figure 11)  
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Figure 11. Setup Complete  
step9. Select Yes, I want to restart my computer now and click Finish to  
complete the installation  
step10. For hardware installation of the NDC InstantWave 11Mbps Wireless  
USB adapter, refer to the next section Hardware Installation in Windows  
98SE/Me/2000.  
Hardware Installation in Windows 98SE/Me/2000  
The NDC InstantWave 11Mbps Wireless USB driver and utility are included on  
the accompanying installation CD. Be sure you have completed the installation  
procedures in the previous section before installing the hardware (your USB  
network adapter will not work properly if the driver and utilities are not installed  
correctly).  
step1. After completing the software installation, connect a USB cable to the  
USB Adapter and to a USB port on the computer. The New Hardware  
Found screen will open (Figure 12)  
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Figure 12. New Hardware Found  
If you are asked to insert the Windows 98SE CD-ROM during the installation,  
insert your Windows 98SE CD-ROM and click Yes. Microsoft Internet Explorer  
may start up. Please close it.  
step2. When the USB adapter setup task is complete, start the NDC  
InstantWave Utility. To start the utility, refer to Using the Utility, page  
22  
Additional Note for Windows 2000  
If you install the NDC InstantWave 11Mbps Wireless USB Adapter under  
Windows 2000, a message will appear as shown in Figure 13.  
Figure 13. Digital Signature Not Found  
Click Yes to complete the USB adapter setup.  
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Installation in Windows XP  
The NDC InstantWave 11Mbps Wireless USB Adapter supports the Windows XP  
Wireless Zero Configuration service. There is no need to install a third-party  
utility program.  
step1. Insert the NDC InstantWave 11Mbps Wireless USB Adapter installation  
CD into your CD-ROM drive. The setup program will automatically  
start (Figure 14)  
Figure 14. Setup in Windows XP  
step2. The setup program will copy driver files used by the NDC InstantWave  
11Mbps Wireless USB adapter to the system and then close  
automatically  
step3. Connect a USB cable to the USB Adapter and to a USB port on the  
computer. The Found New Hardware Wizard will automatically open  
(Figure 15)  
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Figure 15. Found New Hardware Wizard-1  
step4. Select Install the software automatically and click Next to go to the next  
screen (Figure 16)  
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Figure 16. Found New Hardware Wizard-2  
step5. Select the location c:\windows\inf\netvusba.inf and click Next. A  
message will appear as shown in (Figure 17)  
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Figure 17. Hardware Installation  
step6. Click Continue Anyway to complete the USB adapter setup (Figure 18)  
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Figure 18. Found New Hardware Wizard  
step7. Click Finish to close the wizard  
step8. For connection to the wireless network, See Windows XP, page 32  
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Uninstalling the USB Adapter  
Important: When removing the NDC InstantWave 11Mbps Wireless USB  
Adapter, you will lose your connection to the network. Make sure  
you have closed all files and network applications (such as e-mail)  
prior to removal.  
Additional Note for Windows 2000  
If you remove your USB device in Windows 2000 without stopping it first, an  
Unsafe Removal of Device message will appear (Figure 19).  
Figure 19. Unsafe Removal of Device  
Click OK.  
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Uninstalling the Driver and Utility  
Windows 98SE/Me/2000  
step1. Disconnect the NDC InstantWave 11Mbps Wireless USB Adapter  
step2. To uninstall the NDC InstantWave 11Mbps Wireless USB Utility and  
Driver, click Start/Programs/NDC InstantWave Utility/UnInstallation  
(Figure 20)  
Figure 20. UnInstallation  
step3. You will be asked to confirm the removal (Figure 21)  
Figure 21. Question-1  
step4. Click Yes  
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For Windows 98/Me systems  
Figure 22. Question-2  
Follow the instructions (for Windows 98/Me, see Figure 22; for Windows 2000,  
see Figure 23) to stop the WlanMonitor.exe program before clicking Yes.  
For Windows 2000  
Figure 23. Question-3  
Additional Note for Windows 2000  
step1. The operating system will display an Information box asking you to  
remove the USB Adapter from Device Manager (Figure 24)  
Figure 24. Information-1  
step2. Click OK. The system will open Device Manager automatically (Figure  
25)  
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Figure 25. Information-2  
step3. Click OK, and right-click NDC InstantWave 11Mbps Wireless USB  
Adapter. Select Uninstall. The Uninstall Complete screen will open  
(Figure 26)  
Figure 26. Uninstall complete  
step4. Click Finish  
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Windows XP  
step1. Open Start/Settings/Control Panel/System/System Properties (Figure  
27)  
Figure 27. System Properties  
step2. Click Device Manager  
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Figure 28. Device Manager  
step3. Right-click the NDC InstantWave 11Mbps Wireless USB Adapter entry  
under Network Adapters, and then click Uninstall (Figure 28)  
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Using the Utility  
The NDC InstantWave 11Mbps Wireless USB Adapter has its own management  
utility. An icon will appear in the taskbar when you click the NDC InstantWave  
Utility shortcut on your desktop. The Utility includes six tabs: Settings, Statistics,  
Site Survey, Encryption, Advanced, and Version.  
The utility allows users to configure the wireless network type (Ad hoc or  
Infrastructure), Domain name (SSID) and Security (WEP). The Site Survey tool  
allows users to view existing groups (Domain name/SSID of wireless cells in a  
Domain). It provides the option to manually join a particular group in the network.  
Tools are also provided for viewing the network in terms of wireless signal quality,  
and for monitoring the station data throughput.  
Important: For Windows XP users, the NDC InstantWave 11Mbps USB Adapter  
supports the Wireless Zero Configuration service and may be  
configured from the Windows XP built-in wireless utility. See  
Windows XP, page 32.  
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Windows 98SE/Me/2000  
Click Start/Programs/NDC InstantWave Utility/NDC InstantWave Utility (Figure  
29)  
Figure 29. NDC InstantWave Utility  
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Setting  
Figure 30. Setting  
Operating Mode:  
If you want to connect to an Access Point (AP), set the operating mode to  
Infrastructure. If your network consists of only wireless stations (without an AP)  
set the mode to 802.11 Ad-Hoc.  
Channel:  
The radio channel used for networking. The Channel number must be the same on  
all stations that will be within the local LAN. It can be changed only under 802.11  
Ad-Hoc Mode. If the mode is set to Infrastructure, this parameter will not be  
active and the stations will automatically use the channel that the AP uses.  
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SSID:  
SSID is the group name that will be shared by each member of your wireless  
network. You will only be able to connect with an Access Point (AP) or wireless  
station that has the same SSID. The SSID is case sensitive.  
TX Rate:  
Sets a transmission rate: 1Mbps, 2Mbps, 5.5Mbps, 11Mbps, or fully Auto. Lower  
settings can improve transmission rates in environments subject to heavy radio  
interference.  
Power Save Mode:  
Puts the USB adapter to sleep when not in use in order to save battery power.  
MAC Address:  
Read-only field that shows the MAC address of your NDC InstantWave 11Mbps  
Wireless USB adapter.  
Status:  
Shows the status of the connection and the BSSID.  
Signal Strength & Link Quality:  
Use these tools to place your station for optimum transmission rates.  
Changing Parameters  
step1. Click the Change button  
step2. Choose the parameter you wish to change  
step3. After changing a parameter, click Submit  
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Statistics  
Displays Data Packets, Management Packets, and Rejected Packets  
transmitted/received.  
Figure 31. Statistic  
Click the Clear button to reset the Statistics page.  
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Site Survey  
The screen shows the Access Point/stations around your NDC  
InstantWave 11Mbps Wireless USB Adapter (Figure 32). Includes the  
BSSID, SSID, signal strength, the wireless channel used, WEP  
encryption enabled or not, and the operating mode.  
Figure 32. Site Survey  
Click the Re-scan button to refresh the screen and search for other  
wireless devices.  
Double-click a BSSID to connect to that device.  
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Encryption  
The WEP Key needs to be the same for all IEEE 802.11b devices that will be in the network  
(Figure 33).  
Figure 33. Encryption  
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Infrastructure Mode:  
Note: Before enabling the WEP function, you must obtain the WEP key (Hexadecimal code  
only, A~F and 0~9) used in the Access Point and then apply these codes as the WEP Key.  
(1) Select 64 Bit if you have obtained a 10 number key from the Access Point;  
select 128 Bit if you have obtained a 26 number key from the Access Point  
(2) Enter the hexadecimal codes into one of the fields marked Key 1~4. Up to 4  
sets of WEP keys may be entered  
Example of a 64 Bit WEP Key  
Key 1  
Key 2  
Key 3  
Key 4  
1023c2d2e5  
0000000000  
0000000000  
0000000000  
Note: Unused keys MUST contain ten zeros in 64 Bit mode  
Example of a 128 Bit WEP Key  
Key 1  
Key 2  
Key 3  
Key 4  
1e23c2d225b012ee29e689c123  
00000000000000000000000000  
00000000000000000000000000  
00000000000000000000000000  
Note: Unused keys MUST contain twenty six zeros in 128 Bit mode  
(3) WEP Key: Select a WEP Key (Key 1 to Key 4)  
(4) WEP Mode: Mandatory for communicating with all stations having WEP  
enabled or Optional for WEP disabled  
(5) Authentication Type: Open System or Shared Key (Select Shared Key for  
operation with an Access Point)  
After all settings are complete, click Submit to save the settings.  
Important: The WEP key must be exactly the same on all WEP enabled wireless  
devices that will communicate with each other.  
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Advanced  
This screen shows the advanced settings of the NDC InstantWave  
adapter (Figure 34).  
Figure 34. Advanced  
It includes Preamble Type, Fragmentation Threshold, and RS/CTS  
Threshold. We suggest you use the default settings: Preamble Type:  
Long.  
Click Submit to save the settings.  
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Version  
The screen shows the Driver, Firmware, and Application versions of the NDC  
InstantWave 11Mbps Wireless USB Utility/Driver (Figure 35).  
Figure 35. Version  
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Windows XP  
step1. Right-click the network connection icon in the taskbar (Figure 36)  
Figure 36. View Available Wireless Networks  
step2. Click View Available Wireless Networks  
step3. On the Connect to Wireless Network screen (Figure 37), select the  
wireless network that you want to connect to  
step4. If a network key is required for WEP and is not automatically provided  
for you, type the key in the Network key field (Figure 37). If the  
network key is automatically provided, leave this field blank  
Figure 37. Connect to Wireless Network  
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step5. Click Connect  
Figure 38. Connect to Wireless Network  
step6. To configure additional wireless network connection settings, click  
Advanced (Figure 38). The Wireless Network Connection Properties  
dialog box will open (Figure 39)  
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Figure 39. Wireless Network Connection Properties  
step7. Open Wireless Network Connection Properties, and then configure the  
settings in the Wireless Networks tab  
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Troubleshooting  
This section provides you with some troubleshooting information should you  
encounter installation or operation problems on InstantWave products. If your  
problems still cannot be remedied after going through the Troubleshooting section,  
If you still have a problem, call the reseller from whom you purchased the  
InstantWave products, or contact NDC technical support for assistance (see  
Technical Support, page 38).  
Question/Symptom  
Answer/Suggested Solution  
Compatibility Issues:  
These situations happen with all USB devices. There  
have been some compatibility issues in USB devices  
since USB was first implemented. Please use the  
NWH4010 in compatible USB ports/hubs only.  
I. Why is it the  
NWH4010 can be  
installed in certain  
machines but not in  
others?  
II. On some machines,  
why is it the NWH4010  
can be installed only on  
some specific ports?  
III. Why is it the  
NWH4010 can be  
installed only on some  
USB hubs?  
How can I connect the  
Go to the Airport Administration Utility and select  
NWH4010 with an Apple your Base Station. It will ask you for the Base  
Airport Base Station  
using encryption?  
Station password. Enter the password. The  
Configure Base Station window will come up. At the  
top, select the Base Station Menu. Select Equivalent  
Network Password. Enter this as the manual hex key  
for the NWH4010. Do NOT enter it as the  
passphrase.  
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I'm confused, some of the 128 bit WEP devices can be used with 40 or 64 bit  
wireless devices say they WEP devices as long as the device driver has a way to  
are using 40 bit  
encryption, others say  
they are using 128 bit  
set the lower encryption level. The encryption level  
is determined by the encryption key length. If a  
device is capable of 128 bit encryption, it is also  
and/or 64 bit. Are these capable of 40 bit, unless the vendor decides for some  
encryption levels  
compatible with each  
other?  
reason not allow the lower encryption level.  
64 bit WEP is the same as 40 bit WEP. The lower  
level of WEP encryption uses a 40 bit 10 hex  
character secret key set by the user and a 24 bit  
Initialization Vector which is not under user control.  
Some vendors refer to this level of WEP as 40 bit,  
others as 64 bit. Either way, they're the same  
encryption level and can interoperate.  
The higher level of WEP encryption, commonly  
referred to as 128 bit WEP, actually uses a 104 bit ,  
26 hex character secret key, set by the user and a 24  
bit Initialization Vector which is not under user  
control.  
Problems Associating  
with an Access Point  
Follow the instructions below if your client adapter  
fails to associate with an access point.  
I. If possible, move your workstation a few feet closer  
to the access point and try again.  
II. Make sure the NWH4010 USB adapter cable is  
securely inserted in the computer's USB port and the  
USB adapter.  
III. Check that the access point is powered on and  
operating.  
IV. Check that all parameters are set properly for both  
the USB client adapter and the access point. These  
include the SSID, WEP activation, network type,  
channel, etc.  
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Problems Connecting to After you have installed the appropriate driver and  
the Network  
client utilities, contact your network administrator if  
you have a problem connecting to the network. Proxy  
server, network protocols, and further authentication  
information might be needed to connect to the  
network.  
Is the "Domain Name  
(SSID)" of the adapter  
(NWH4010) case-  
sensitive?  
Please note the following points when inputting an  
SSID during wireless LAN adapter installation:  
(1). The “Domain Name (SSID)” of the adapter  
(NWH4010) is case-sensitive.  
(2). There should NOT be any spaces within the  
SSID.  
InstantWave 11Mbps Wireless Networking Cards 37  
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Technical Support  
Support from Your Network Supplier  
If assistance is required, call your supplier for help. Have the following  
information ready before you make the call.  
1. LED status  
2. A list of the product hardware (including revision levels), and a brief  
description of the network structure  
3. Details of recent configuration changes, if applicable  
Support from NDC  
If you have any problems that you cannot resolve with the information in  
troubleshooting, or the FAQs at http://www.ndc.com.tw/support/faq.htm  
note the following information and contact our technical support team:  
What you were doing when the error occurred  
What error message you saw  
Whether the problem can be reproduced  
The serial number of the product  
The firmware version and the debug information  
NDC Technical Support is available via:  
For other information about NDC, please visit us at: www.ndclan.com  
38 InstantWave 11Mbps Wireless Networking Cards  
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NDC Limited Warranty  
Hardware  
NDC warrants its products to be free of defects in workmanship and materials,  
under normal use and service, for a period of 12 months from the date of purchase  
from NDC or its Authorized Reseller, and for the period of time specified in the  
documentation supplied with each product.  
Should a product fail to be in good working order during the applicable warranty  
period, NDC will, at its option and expense, repair or replace it, or deliver to the  
purchaser an equivalent product or part at no additional charge except as set forth  
below. Repair parts and replacement products are furnished on an exchange basis  
and will be either reconditioned or new. All replaced products and parts will  
become the property of NDC. Any replaced or repaired product or part has a  
ninety (90) day warranty or the remainder of the initial warranty period, whichever  
is longer.  
NDC shall not be liable under this warranty if its testing and examination disclose  
that the alleged defect in the product does not exist or was caused by the  
purchaser’s, or any third party’s misuse, neglect, improper installation or testing,  
unauthorized attempt to repair or modify, or any other cause beyond the range of  
the intended use, or by accident, fire, lightning, or other hazard.  
Software  
Software and documentation materials are supplied “as is” without warranty as to  
their performance, merchantability, or fitness for any particular purpose. However,  
the media containing the software is covered by a 90-day warranty that protects the  
purchaser against failure within that period.  
Limited Warranty Service Procedures  
Any product (1) received in error, (2) in a defective or non-functioning condition,  
or (3) exhibiting a defect under normal working conditions, can be returned to  
NDC by following these steps:  
You must prepare:  
Dated proof of purchase  
Product model number & quantity  
Product serial number  
Precise reason for return  
InstantWave 11Mbps Wireless Networking Cards 39  
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Your name/address/email address/telephone/fax  
1. Inform the distributor or retailer.  
2. Ship the product back to the distributor/retailer with prepaid freight. The  
purchaser must pay the shipping fee from the distributor/retailer to NDC. Any  
package sent C.O.D. (Cash On Delivery) will be refused.  
3. Charges: Usually RMA (Returned Material Authorization) items will be  
returned to the purchaser via airmail, prepaid by NDC. If returned by another  
carrier, the purchaser will pay the difference. A return freight and handling  
fee will be charged to the purchaser if NDC determines that there was “No  
Problem Found” or that the damage was caused by the user.  
Warning  
NDC is not responsible for the integrity of any data on storage equipment (hard  
drives, tape drives, floppy diskettes, etc.). We strongly recommend that our  
customers back their data up before sending such equipment in for diagnosis or  
repair.  
Services after Warranty Period  
After the warranty period expires, all products can be repaired for a reasonable  
service charge. The shipping charges to and from the NDC facility will be borne  
by the purchaser.  
Return for Credit  
In the case of a DOA (Dead on Arrival) or a shipping error, a return for credit will  
automatically be applied to the purchaser’s account, unless otherwise requested.  
Limitation of Liability  
All expressed and implied warranties of a product’s merchantability, or of its  
fitness for a particular purpose, are limited in duration to the applicable period as  
set forth in this limited warranty, and no warranty will be considered valid after its  
expiration date.  
If this product does not function as warranted, your sole remedy shall be repair or  
replacement as provided for above. In no case shall NDC be liable for any  
incidental, consequential, special, or indirect damages resulting from loss of data,  
loss of profits, or loss of use, even if NDC or an authorized NDC distributor/dealer  
has been advised of the possibility of such damages, or for any claim by any other  
party.  
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EC DECLARATION OF CONFORMITY  
For the following equipment:  
Product Name  
Model Number  
:
:
InstantWave 11Mbps Wireless USB Adapter  
NWH4010  
is hereby confirmed to comply with the requirements set out in the Council  
Directive on the Approximation of the Laws of the Member States relating  
to R&TTE Directive(99/ 5/ EC). For the evaluation regarding the  
electromagnetic compatibility, the following standards were applied.  
The product meets or exceeds the following EMC standards:  
EN 300 328-2  
ETS 300 826  
EN 60950  
July 2000  
V1.1.1  
November 1997  
August 1992  
A1, A2, A3, A4, A11  
The manufacturer/importer is responsible for this declaration:  
Company Name : NDC Europe  
Company Address : 1, Earlsfort Centre  
Hatch Street  
Dublin 2, Ireland  
Person authorized to make this declaration:  
Name  
: Changhua Chiang  
: President & CEO  
Position/Title  
March 15, 2002  
Date  
Legal Signature  
InstantWave 11Mbps Wireless Networking Cards 41  
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Appendix  
The appendix lists the channels supported by the world’s regulatory domains.  
The channel numbers, channel center frequencies, and regulatory domains are  
shown in the table.  
Channel Center  
FCC/  
ETSI  
Spain  
France  
Japan  
Number Frequency Canada  
(MHz)  
1
2
2412  
2417  
2422  
2427  
2432  
2437  
2442  
2447  
2452  
2457  
2462  
2467  
2472  
2484  
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
3
4
5
6
7
8
9
10  
11  
12  
13  
14  
O
O
O
O
O
O
42 InstantWave 11Mbps Wireless Networking Cards  
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Index  
A
P
Acrobat Reader........................... 7, 8  
Ad Hoc Network............................. 1  
Advanced...................................... 30  
Appendix ...................................... 42  
B
Basic Service Set ID....................... 3  
BSSID............................................. 3  
C
Packing List................................... iii  
Power Save Mode .........................25  
Preamble Type ..............................30  
R
Regulatory Domains......................42  
Roaming....................................3, 22  
RS/CTS Threshold ........................30  
S
Channel......................................... 24  
Channel Frequencies..................... 42  
Channel Numbers ......................... 42  
D
Domain Name................................. 3  
E
Encryption .................................... 28  
F
Fragmentation Threshold.............. 30  
H
Setting ...........................................24  
Signal Strength..............................25  
Site Survey....................................27  
SSID....................................3, 22, 25  
Station Utility................................22  
Statistics ........................................26  
Status.............................................25  
System Requirements......................1  
T
Table of Contents...........................iv  
Technical Support .........................38  
Troubleshooting ............................35  
TX Rate.........................................25  
U
Hexadecimal................................. 29  
I
Index............................................. 43  
Infrastructure Network.................... 2  
Installation ...................................... 5  
Hardware .................................... 9  
Windows XP......................... 5, 11  
L
LED Indicators ............................... 4  
Link Quality.................................. 25  
M
Uninstalling  
The Driver and Utility...............17  
The USB Adapter......................16  
User Manual....................................7  
V
Version..........................................31  
W
MAC Address............................... 25  
MAC ID.......................................... 3  
Media Access Control ID ............... 3  
O
Warranty .......................................39  
WEP..............................................28  
WEP Key  
128 Bit.......................................29  
64 Bit.........................................29  
Wireless Network Type.................22  
Operating Mode............................ 24  
InstantWave 11Mbps Wireless Networking Cards 43  
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