Miele Treadmill T9800HRT User Manual

Vision T9800HRT  
Service Manual  
1
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SECTION 1  
MAINTENANCE PROCEDURE  
3
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MAINTENANCE CHECK LIST  
PREVENTIVE MAINTENANCE SCHEDULE  
Vision T9800 TREADMILL  
Item  
Daily  
Weekly  
Monthly  
Quarterly  
Biannual  
Annual  
Console Mounting Bolts  
Inspect  
Frame  
Clean  
Inspect  
Power Cord  
Display Console  
Inspect  
Inspect  
Clean  
Clean  
Handrail & Handlebar  
Inspect  
Front Roller  
Clean  
Clean  
Inspect  
Inspect  
Rear Roller  
Emergency Button  
Test  
Running belt Tension  
V Belt  
Inspect  
Clean  
Inspect  
Inspect  
Inspect &  
Re-waxing  
Deck Re-waxing  
Running Belt  
Clean  
(Vacuum)  
Control Board  
Motor  
Clean  
4
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TENSIONING THE BELT PROCEDURE  
Caution:  
Over-tightening of the roller will severely shorten the life of the belt and may cause  
further damage to other components.  
Frequency: Every 1 months  
Running Belt:  
If when you plant your foot on the belt, you can feel a slipping sensation then the belt  
has stretched and is slipping across the rollers. This is a normal and common  
adjustment on a new treadmill. To eliminate this slipping, tension both the rear  
rollers Allen bolts 1/4 TURN as shown above. Try the treadmill again to check for  
slipping. Repeat if necessary, but NEVER TURN the roller bolts more than 1/4  
turn at a time.  
5
Perfect Tension of Running Belt: 0.9~1.1 lbs  
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Drive Belt:  
If you have tensioned the running belt and are still experiencing a slipping, adjust the  
tension screw. Then try the treadmill again to check for slipping.  
6
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DECK RE-WAXING PROCEDURE  
Caution:  
If deck is not to periodical add the waxing, between the deck and running belt will  
produce great friction make the deck and running belt to burn up and cut down the  
motor life .  
Frequency: Every 1 month  
Parts name: Silicon oil set  
Parts number: SZTM74SOS  
Price (USD): 0.6  
Use time : 1  
Procedure:  
1. Loosen the tension bolts at both ends.  
2. Pull the belt with your left hand and apply the silicon in the deck with  
your right hand. (The volume of silicon applied is about 40ml)  
3. Tighten the tension bolts.  
4. Start the treadmill. Step on the treadmill belt to walk the silicon in.  
Adjust the belt tension if necessary.  
5. With the clamp-on meter, measure the current draw of the motor.  
(Clamp on either the red or the black wire.) The current should be less  
than 15Amps for 110V model. (less than 7.5Amps for 220V model.)  
7
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CLEAN THE GROOVES PROCEDURE  
Caution:  
If dirty grooves in the drive belt, motor and roller pulley, there will be noises while  
running.  
Frequency: Every 3 months  
Procedure:  
1.Remove the drive belt and check the grooves  
in belt for dirt or dust and clean it.  
2.Check the grooves in motor pulley for dirt or  
dust and clean it  
3.Check the grooves in roller pulley for dirt or  
dust and clean it.  
8
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SECTION 2  
WIRING DIAGRAM INSTRUCTION  
9
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T9800(TM87) MCB WIRING(FOR 110V / 220V)  
P7  
J1  
P1  
P6  
P4  
J2  
P3 P2  
P7-------Motor wire  
P2--------SAFE SW (install software)  
J1--------RS232 (install software)  
P4--------Elevation cable  
P6------ on/off switch (power)  
J2-------Console cable  
P1-------Fan power  
P3--------Speed sensor (RPM)  
10  
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T9800(TM87) MCB WIRING DEFINITION OF PIN  
JP1:Elevation cable(6pin/AMP-350762-4)  
1
4
5
6
2
3
P4  
Pin  
1
Name  
Definition  
ELVR_+5V  
Incline place signal test power  
2
3
4
5
6
ELVR_POT  
ELVR_GND  
UP  
Incline place signal  
Incline place signal test ground  
Incline motor does move to up  
Incline motor does move to down  
Incline motor does turn on power  
DOWN  
COM  
11  
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J2: console cable  
20  
19  
2
1
Pin  
1
Definition  
Console ground  
Motor Current  
2
3
ELV REF GND  
4
POT Wiper of ELV(0-5V)  
ELV REF VOL.+5V  
Speed. signal. (0-5V PULSE)  
Console ground  
5
6
7
8
Console ground  
9
Console for MCB of the PWM signal  
Console power  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
Console power  
Console power  
Console provide for incline motor UP signal  
Console provide for incline motor DOWN signal  
E_STOP  
TX OUT(RESERVE)  
RESERVE  
RX IN(RESERVE)  
ERR. SIG.  
Console ground  
12  
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T9800(TM87) CONSOLE WIRING  
J15  
J16  
J1  
J14  
J13  
J11  
J5  
J13-------Safety Pull Switch  
J11-------Safety Push Switch  
J5---------Main HR Interface  
J14-------Console cable  
J15-------CSAFE 1  
(Full csafe function)  
J16-------CSAFE 2  
(Power only port)  
J1---------RS232  
(install software)  
13  
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T8900(TM87) CONSOLE WIRING DEFINITION OF PIN  
J14:20-pin console cable  
19  
20  
1
2
J14  
Pin  
Definition  
1
2
Console ground  
Motor Current  
3
ELV REF GND  
4
POT Wiper of ELV(0-5V)  
ELV REF VOL.+5V  
Speed. signal. (0-5V PULSE)  
Console ground  
5
6
7
8
Console ground  
9
Console for MCB of the PWM signal  
Console power  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
Console power  
Console power  
Console provide for incline motor UP signal  
Console provide for incline motor DOWN signal  
E_STOP  
TX OUT(RESERVE)  
RESERVE  
RX IN(RESERVE)  
ERR. SIG.  
Console ground  
14  
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J13: Safety Pull Switch  
J11: Safety Push Switch  
J13  
J11  
2 1  
2 1  
Pin  
1
Name  
SS OUT  
SS IN  
Definition  
Safe key  
Pin  
Name  
Definition  
1
2
SS OUT  
SS IN  
Safe key  
2
Console ground  
Console ground  
J5: Main HR Interface  
3 2 1  
Pin  
1
Name  
HR2  
Definition  
Pulse Board signal  
2
3
VCC  
GND  
Console power (+5V)  
Console ground  
15  
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T9800(TM87) Electrical block diagram for 110V  
16  
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T9800(TM87) WIRING DIAGRAM INSTRUCTION for 110V  
17  
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T9800(TM87) Electrical block diagram for 220V  
18  
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T9800(TM87) WIRING DIAGRAM INSTRUCTION for 220V  
19  
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SECTION 3  
CONSOLE FUNCTIONAL FLOW DIAGRAM  
20  
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OPERATING T9800  
21  
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T9800 OPERATION MANUAL- Engineer mode  
1. Press & Hold both “ELEVATION  
” and “SPEED ” at the same time  
for 5 sec. Then, the display will show  
Engineering Mode”.  
2. Press the "ELEVATION UP or  
DOWN" to select you want and press the  
“SELECT" key enter.  
KEY BEHALE FUNCTION  
UP  
To scroll through the list of setting  
To scroll through the list of setting  
Add this show parameter of speed  
Decrease this show parameter of speed  
To Store up the parameter  
DOWN  
FAST  
SLOW  
SELECT  
Set the data/function Step.  
Use the elevation arrow keys to scroll through the available functions press  
“SELECT” key enter, press the “SPEED” key to choose the data press  
“SELECT” key to save the data/function.  
To exit, press “STOP” key  
22  
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Engineering Mode Menu  
CONFIGURATION  
SYSTEM TESTS  
AUTO-CALIBRATION  
MANUAL CALIBRATION  
MAINTENANCE  
SOFTWARE VERSION  
EXIT  
CONFIGURATION  
Address  
Description  
Default Minimum Maximum  
Value  
Value  
Value  
P6 T9800HRT  
English,0.5-12 Mph,15% Incline for USA  
P6 T9800HRT INT  
Metric,0.8-20 Kph,15%Incline for ID  
English,0.5-12 Mph,15% Incline for ID  
P6 T9800S  
P24 UNITS  
English,0.5-12mph,15% Incline for USA  
English/Metric  
P7 MAXIMUM  
TIME  
99  
30  
5
5
99  
99  
P22 DEFAULT  
TIME  
P23 PAUSE TIME  
0:20  
40  
0:05  
15  
10:00  
99  
P27 DEFAULT AGE  
P8 DEFAULT  
WEIGHT  
English  
Metric  
150  
68  
80  
36  
400  
181  
P15 SCROLL  
SPEED  
3
1
5
P30 Maximum Speed  
English  
Metric  
12.0 20.0  
P14 ELEVATION  
ERRS—OFF  
ON  
Reset Novram  
EXIT  
Exits mode  
23  
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MANUAL CALIBRATION  
Address  
Description  
Default Minimum Maximum  
Value  
Value  
Value  
P0 PWM MIN  
SPD  
PWM value at min speed (0.5  
mph/0.8kph)  
34  
1
111  
P1 PWM 1/2  
MAX  
PWM value at 1/2 max speed (6.0  
mph/10.0kph)  
176  
341  
40  
110  
249  
27  
251  
486  
71  
P2 PWM MAX  
SPD  
PWM value at max speed (12.0  
mph/20.0kph)  
P4 ELEVATION  
MIN  
Value at zero or minimum elevation  
P5 ELEVATION  
MAX  
Value at maximum elevation  
218  
YES  
26  
71  
228  
P13 ELV  
DIRECTION  
P19 MAGNET  
COUNT  
1
48  
P20 EFF  
67.8  
30  
DIAMETER  
P21 PWM  
START SPD  
1
~
P29 RAMP TIME  
EXIT  
30  
12  
40  
Exits mode  
Remarks:  
Do not change the product below parameter , or it may cause malfunction.  
Address  
Default Value  
P13 ELV DIRECTION  
P19 MAGNET COUNT  
P20 EFF DIAMETER  
P29 RAMP TIME  
YES  
26  
67.8  
30  
24  
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SYSTEM TESTS  
HARDWARE TEST  
DISPLAY TEST  
KEYBOARD TEST  
SAFETY SWITCH TEST  
IO TEST  
BURN-IN TEST  
ELEVATION BURN-IN TEST  
EXIT  
MANUAL CALIBRATION  
Address  
Description  
Default  
Value  
Minimum  
Value  
Maximum  
Value  
P0 PWM MIN SPD  
P1 PWM 1/2 MAX  
PWM value at min speed (0.5 mph/0.8kph)  
34  
1
111  
PWM value at 1/2 max speed (6.0 mph/10.0kph)  
176  
110  
251  
P2 PWM MAX SPD  
PWM value at max speed (12.0 mph/20.0kph)  
Value at zero or minimum elevation  
Value at maximum elevation  
341  
40  
249  
27  
486  
71  
P4 ELEVATION  
MIN  
P5 ELEVATION  
MAX  
218  
71  
228  
P13 ELV  
YES  
26  
DIRECTION  
P19 MAGNET  
COUNT  
1
48  
P20 EFF  
67.8 341  
30  
DIAMETER  
P21 PWM START  
SPD  
1
~
P29 RAMP TIME  
EXIT  
30  
12  
40  
Exits mode  
25  
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MAINTENANCE  
Address  
Description  
Default  
Minimum  
Value  
Maximum  
Value  
Value  
P9 Total HOURS  
0
0
0
0
6533.5  
65335  
P10 TOTAL  
DISTANCE  
P25  
0
0
BELT/MOTOR  
HOURS  
P26 LIFT  
MOTOR HOURS  
P16 LUBRICATE  
DECK MSG  
OFF  
P17 CLEAN  
0
0
TREADMILL  
MSG  
ERROR LOG  
EXIT  
0
Exits mode  
Remarks:  
If you want to the clean below parameter, please enter engineering mode select “below place”  
enter, hold “START” key for 3 sec.  
P9 Total HOURS  
P10 Total DISTANCE  
P25 Belt/Motor HOURS  
P26 Lift (Elevation) HOURS  
P16 LUBRICATE DECK MSG  
P17 CLEAN MSG  
TREAMILL MSG  
Error Log  
26  
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SECTION 4  
MCB LED INSTRUCTIONS  
27  
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AC FAN  
28  
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Reference  
Designator  
LED  
Description  
STATUS  
LED 1  
LED 2  
LED 3  
LED 4  
Auxiliary Status LED  
Auxiliary Status LED  
Auxiliary Status LED  
Auxiliary Status LED/Digital to Analog Output.  
LED 5  
Main Status/Error LED.  
AC  
LED 6  
LED 7  
LED 8  
Indicates if the DC Buss is Energized (Voltage Present).  
Indicates if Console Voltage Supply is present.  
Indicates if the DSP Power Supply is present.  
+VCON  
VDSP  
DOWN  
LED 9  
Indicates if the upper console is commanding Elevation  
DOWN.  
UP  
LED 10  
LED 11  
LED 12  
Indicates if the upper console is commanding Elevation UP.  
Indicates if Console is commanding speed.  
PWM  
SPEED  
Indicates the motor is moving via the encoder's feedback by  
blinking.  
NORMAL OPERATION  
1. LEDs 1, 2 and 3 Sequence back and forth to indicate the processor is on-line and  
operational.  
2. LED 4 is used as a discrete/analog signal to the upper console.  
3. LED 5 indicates system status/mode. Currently 3 modes are defined safe mode,  
stand-by mode and run mode. They are defined as follows:  
a) Safe Mode - When the controllers safety relay is not energized and no error  
exists, LED 5 remains off.  
b) Stand-by Mode - When the safety relay is engaged but the system is not  
outputting an active PWM to the motor and no error exists, LED 5 blinks off and  
on at a fast rate.  
c) Run Mode - When the system outputs an active PWM Control signal to the  
motor and no error exists, LED 5 remains ON.  
29  
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SECTION 5  
TROUBLESHOOTINGS  
30  
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T9800 Console Error code  
CODE DESCRIPTION  
E1  
E2  
Reverse elevation pot  
Elevation out of range  
Elevation movement stall  
Over-speed  
E3  
E5  
E6  
Runaway belt  
E7  
Speed stall (could be missing speed sensor)  
Speed Range (usually caused by calibration)  
Stuck key error  
E9  
E16  
E18  
E19  
Safety Switch Test Failure  
NOVRAM failure  
Movement related errors can be divided in elevation related errors (E1 – E3) or speed  
related errors (E5 – E9).  
Elevation Errors  
(E1 – E3)  
Movement Errors  
Speed Errors  
(E5 – E9)  
System Errors  
Operation Errors  
31  
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E1 - Reverse Elevation Pot  
Step 1. Calibrate Elevation  
Calibrate the elevation as outlined in the System Calibration Procedure in below step.  
Error 1  
Enter engineer mode of  
“MANUAL  
CALIBRATION”  
screen  
Check the “P13 ELV  
AUTO-  
DIRECTION” screen  
whether set to “Yes”  
Set to “Yes”  
Calibration  
Enter the “P4 ELEVATION  
MINIMUM” screen  
whether parameter set is  
30̈́2  
AUTO-  
Calibration  
Enter the “P5  
ELEVATION  
AUTO-  
MAXIMUM ” screen  
whether parameter set is  
240̈́5  
Calibration  
Step 2. CORRECTIVE ACTION  
1.Ensure correct signal is being sent to interface board (MCB) by pressing elevation  
up/down keys by observing elevation LED’s correctly corresponding to correct  
elevation keys pressed (please refer the 29 page) . If failure occurs for this step check  
console cable and then the interface board (MCB).  
2.Check failed elevation motor, interface board, console cable with a known good  
console.  
32  
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E2 – Elevation Out Of Range  
Step 1. Calibrate Elevation  
Calibrate the elevation as outlined in the System Calibration Procedure in below step.  
Error 2  
Enter engineer mode of  
“MANUAL  
CALIBRATION”  
screen  
Check the “P13 ELV  
AUTO-  
DIRECTION” screen  
whether set to “Yes”  
Set to “Yes”  
Calibration  
Enter the “P4 ELEVATION  
MINIMUM” screen  
whether parameter set is  
30̈́2  
AUTO-  
Calibration  
Enter the “P5  
ELEVATION  
MAXIMUM ” screen  
whether parameter set is  
240̈́5  
AUTO-  
Calibration  
Step 2. CORRECTIVE ACTION  
1.Check the failed system with a known good console cable. If fixed then  
repair/replace the console cable.  
2.Check the failed system with a known good elevation motor. If problem fixed then  
repair/replace the elevation motor.  
3.Check the failed system with a known good interface board. If problem fixed then  
repair/replace the interface board (MCB).  
4.Check the failed system with a known good console board with current software. If  
the problem is fixed then repair/replace the console.  
33  
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E3 – Elevation Stall  
Step 1. Please refer the below PROBLEM IDENTIFICATION Step.  
E3 Error  
Check the “P13 ELV  
AUTO-  
DIRECTION” screen  
whether set to “Yes”  
Set to “Yes”  
Calibration  
Enter Hardware Test Screen  
Run Elevation Up And Down  
N
Treadmill  
moves up or  
down?  
Y
Waiting the Elevation  
Motor to cool  
Motor  
Overheated?  
N
Y
Motor Movement Issue  
Y
Feedback  
Changes  
Elevation  
AUTO-Calibration  
N
Position Feedback Problem  
Step 2. CORRECTIVE ACTION  
1.Allow elevation motor to cool.  
2.Check the failed system with a known good console cable. If fixed then  
repair/replace the console cables.  
3.Check the failed system with a known good elevation motor. If problem fixed then  
repair/replace the elevation motor.  
4.Check the failed system with a known good interface board (MCB). If problem  
fixed then repair/replace the interface board (MCB).  
5.Check the failed system with a known good console board with current software. If  
34  
the problem is fixed then repair/replace the console.  
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E5 – Over-speed Error  
OVERVIEW  
If the actual speed from the speed sensor exceeds the system maximum speed by a limit  
(currently 2 MPH) an over-speed error occurs (E5).  
Step 1. AUTO CALIBRATION  
AUTO-Calibration the as outlined in the System Calibration Procedure in below step.  
Error 5  
Enter engineer mode of  
“AUTO  
Measured speed <  
14 MPH &  
displayed speed >  
14 MPH  
Speed feedback  
issue  
CALIBRATION”  
Please will start Key  
held for 3 seconds to  
auto calibration  
Speed control issue  
Speed Feedback Issues – See speed feedback issue trouble shooting guide in the  
CORRECTIVE ACTION PROCEDURES – Speed Issues section of this document.  
Speed Control Issues – See speed control issue trouble shooting guide in the  
CORRECTIVE ACTION PROCEDURES – Speed Issues section of this document.  
Step 2 :  
1.Record when parameter information with error (please refer the 25 page of P1 / P2 /  
P3 place) .  
2.Remove Power!!! Carefully check all connections.  
3.Check interface board (MCB) with the speed sensor ensure contact are correct and fix.  
4. If AUTO CALIBRATION can't finish, please take speed sensor to be close to  
magnet and AUTO CALIBRATION again.  
5.If repeat over speed errors occur remove the treadmill from service.  
35  
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E6 – Runaway Belt Error  
OVERVIEW  
If the actual belt speed is greater than the target speed by a limit and increasing then an  
E6 error is called. E6 errors flag errors that will result in the belt “running away” or not  
responding to input.  
Step 1 :  
Error 6  
Before cycling power inspect the  
motor controller for error  
conditions  
Record error code information  
Motor Controller Error  
from motor controller  
Record console error code  
parameters recorded with current  
error code  
Inspect all electrical connections,  
ensure that all connections are properly  
Speed feedback  
Speed control issue  
made and there are no shorts to  
issue  
adjacent conductors  
Speed Feedback Issues – See speed feedback issue trouble shooting guide in the CORRECTIVE  
ACTION PROCEDURES – Speed Issues section of this document.  
Speed Control Issues – See speed control issue trouble shooting guide in the CORRECTIVE ACTION  
PROCEDURES – Speed Issues section of this document.  
Step 2 :  
1.Remove Power!!! Carefully check all connections, interface board and the Reliance Motor  
controller setting to ensure all settings are correct.  
2. Enter the engineer mode to SERVICE 5, press "START" key to clean "ERROR LOG" and  
refer the T5x Engineer mod parameter set SOP to confirm the machine parameter whether is  
correct.  
3. AUTO CALIBRATION again.  
4. If AUTO CALIBRATION can't finish, please take the speed sensor to be close to magnet and  
AUTO CALIBRATION again.  
36  
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E7 – Speed Stall Error  
OVERVIEW  
If no belt movement is detected several seconds after commanding belt movement a speed  
stall error (E7) is called.  
Step 1 :  
E7 Error  
Enter firmware setup screen  
Start PWM 1/2MAX test  
N
Belt Moving  
Belt drive issue  
Y
Allow belt speed to stabilize and measure belt speed  
Y
Measured speed different than  
displayed speed  
Speed Feedback Issue  
N
N
N
Measured speed = 6.4  
MPH  
AUTO CALIBRATION  
AUTO CALIBRATION  
Y
Displayed speed = 0  
Y
Speed feedback missing  
Step 2 :  
Belt Drive Issues – See belt drive issue trouble shooting section in the CORRECTIVE  
ACTION PROCEDURES – Speed Issues section of this document.  
Speed Feedback Issues – See speed feedback issue trouble shooting section in the  
CORRECTIVE ACTION PROCEDURES – Speed issues section of this document.  
Speed Feedback Missing Issues – See speed feedback issue trouble shooting section in the  
CORRECTIVE ACTION PROCEDURES – Speed Issues section of this document.  
37  
Calibration Issues – See speed calibration issue trouble shooting section in the  
CORRECTIVE ACTION PROCEDURES – Speed Issues section of this document  
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E9 – Speed Range Error  
OVERVIEW  
During normal run time operation the value stored during auto calibration is used to initially  
set the speed (e.g. target speed = 12 MPH, PWM ticks = Maximum PWM = 363). Once the  
speed stabilized the actual speed is monitored and if different than the target speed the PWM  
value is adjusted until the actual speed matches the target speed. If the PWM value is  
changed by more than the amount of ticks required to change 0.8 MPH and the actual speed  
does not match the target speed then an E9 error is flagged. This error indicates the motor  
controller system is unable to maintain the target speed.  
E9 Error  
Before cycling power inspect the  
motor controller for error  
Record the error  
code from the  
motor controller  
Check for free  
movement of  
belt roller  
Y
Cycle  
Power  
Run auto  
calibration  
Motor  
controller error  
Done  
movement  
N
Start PWM ½ MAX test  
Measure speed and compare  
to value displayed in time  
window  
N
Perform steps outlined in speed  
OK  
feedback issue  
Y
Run Auto Calibration  
N
Error  
Gone  
Perform steps outlined in  
speed control issue  
Y
38  
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Speed Feedback Issues – See speed feedback issue trouble shooting section in the  
CORRECTIVE ACTION PROCEDURES – Speed Issues section of this document.  
Speed Control Issues – See speed control issue trouble shooting guide in the CORRECTIVE  
ACTION PROCEDURES – Speed Issues section of this document.  
Calibration Issues – See speed calibration issue trouble shooting section in the CORRECTIVE  
ACTION PROCEDURES – Speed Issues section of this document.  
39  
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CORRECTIVE ACTION PROCEDURES – Speed Issues  
Speed Feedback Issue  
Perform steps in order listed until  
problem resolved.  
Enter Magnet Count  
screen  
1.  
.Check connections  
2.  
.Check magnet  
orientation (correct  
poles)  
.Check sensor  
mounting  
.Replace sensor w/  
known good sensor  
.Replace interface PCB  
with known good PCB  
N
Adjust magnet count  
to match number of  
magnets  
3.  
4.  
5.  
Magnet count  
= treadmill #  
of magnets  
Re-run test  
Y
Manually rotate belt and check  
for only 1 speed pulse on  
interface board per magnet  
(check all magnets)  
N
N
N
N
No pules  
for either  
magnet  
Pulse  
only one  
magnet  
Multiple  
pulse per  
magnet  
OK?  
Y
Y
Y
Enter effective  
diameter screen  
of firmware  
Perform steps in order listed  
until problem  
Perform steps in  
Perform steps in order listed until  
problem resolved.  
order listed  
until problem  
resolved.  
Check magnet  
orientation  
resolved.  
1.  
If reed type sensor replace  
with Hall type sensor or  
correctly orient sensor.  
Check connections  
setup  
1.  
2.  
Check connections  
Check magnet  
orientation (correct  
poles)  
1.  
2.  
3.  
4.  
(correct poles)  
Check sensor  
mounting  
Replace sensor  
w/ known  
Check sensor mounting  
Replace sensor w/ known  
good sensor  
Setup effective  
diameter as  
described in  
system  
calibration  
section of this  
document  
3.  
4.  
5.  
Check sensor  
mounting  
Replace sensor w/  
known good sensor  
Replace interface  
PCB with known  
good PCB  
2.  
3.  
good sensor  
Y
Problem  
Fixed  
N
Perform steps in order listed until  
problem resolved.  
1.  
2.  
Check connections  
Check magnet orientation  
(correct poles)  
Re-calibrate  
system  
3.  
4.  
Check sensor mounting  
Replace sensor w/ known good  
sensor  
Done  
5.  
6.  
Replace interface PCB with  
known good PCB  
Replace console PCB with  
know good PCB  
40  
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CORRECTIVE ACTION PROCEDURES – Belt Drive Issues  
Belt Drive Issue  
Start PWM max test (firmware setup  
screens), wait 20 seconds  
Check PWM LED on interface PCB  
Perform steps in order listed until problem  
resolved.  
1.  
2.  
3.  
.Replace ribbon cable with  
known good ribbon cable.  
.Replace interface PCB with  
known good interface PCB.  
.Replace console PCB with a  
known good console PCB.  
N
PWM LED  
illuminated  
Y
Perform steps in order listed until problem resolved.  
1.  
.Ensure belt and drive is able to turn  
freely and are properly mechanically  
connected.  
2.  
3.  
4.  
.Check all electrical connections  
.Verify reliance drive settings  
.Replace ribbon cable with a known  
good cable  
5.  
6.  
.Replace interface PCB with a known  
good PCB  
.Replace console PCB with a known  
good PCB  
41  
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CORRECTIVE ACTION PROCEDURES – Speed Control Issues  
Speed Control Issue  
Start PWM max test (firmware setup screens), wait  
20 seconds or until speed stabilizes  
N
See belt drive issue  
Belt moving  
Y
Measure speed and compare to value displayed in  
time window  
N
Speed feedback issue  
OK  
Y
Run Auto Calibration (firmware setup)  
Y
Problem Fixed  
Done  
N
Perform steps in order listed until problem resolved.  
1.  
.Ensure belt and drive is able to turn freely and are  
properly mechanically connected.  
2.  
3.  
4.  
5.  
6.  
.Check all electrical connections  
.Verify reliance drive settings  
.Replace ribbon cable with a known good cable  
.Replace interface PCB with a known good PCB  
.Replace console PCB with a known good PCB  
42  
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CORRECTIVE ACTION PROCEDURES – Speed Calibration Issue  
Speed Calibration Issue  
Run auto calibration (firmware setup screen)  
Y
Auto calibration  
Done  
passed  
N
Start PWM max test (firmware setup screen),  
wait minimum 20 seconds or until sped  
stabilizes  
Measure speed and compare to value  
displayed in time window  
N
Check speed feedback  
OK  
issue  
Y
Check speed control issue  
43  
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OPERATION ERRORS  
E16 – Stuck key error  
OVERVIEW  
If a key press is detected for more than 45 seconds a stuck key error is flagged. This error is  
primarily caused by a faulty keypad but could be caused by other issues (object on the  
keypad).  
CORRECTIVE ACTION  
Reset system power. If error re-occurs replace the keypad with a known good keypad. If  
error still occurs replace console PCB with known good console PCB.  
E18 – Safety switch test failure  
OVERVIEW  
If the actual speed exceeds limit set for safety switch test a safety switch test failure error  
occurs..  
CORRECTIVE ACTION  
Re-calibrate system as listed in system calibration section of this document and re-run safety  
switch test. If system still fails safety switch test run speed feedback issue and speed control  
issue tests in the corrective action procedures section of this document.  
E19 – NOVRAM Failure  
OVERVIEW  
If the values stored in non-volatile memory are out of limits or do not match the safety check  
value stored in non-volatile memory a NOVRAM failure occurs. The system attempts to re-  
initialize the non-volatile memory three times and if the NOVRAM check fails all three  
attempts a NOVRAM failure error (E19) is called.  
CORRECTIVE ACTION  
An E-19 error indicates the NOVRAM has critically failed and needs to be replaced. If an E19  
error occurs the console should be reprogrammed with the current software version and the  
power should be toggled. If this does not clear the E-19 error the console PCB will need to be  
returned to DCI for repair.  
44  
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