User Guide
Microwave Hood Combination
For future reference, please make a note of your model and serial number located on the front facing of the microwave oven opening, behind the door.
Model Number__________________________________________
Serial Number___________________________________________
Para obtener acceso a “Manual del usuario de la combinación microondas campana” en español, o para obtener información adicional acerca de su producto, visite:
Tenga listo su número de modelo completo. Puede encontrar su número de modelo y de serie en la etiqueta ubicada en la parte frontal de la abertura del horno de
microondas, detrás de la puerta.
MICROWAVE HOOD COMBINATION SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
follow instructions.
DANGER
You can be killed or seriously injured if you don't
instructions.
follow
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances basic safety precautions should be followed, including the following:
WARNING: To reduce the risk of burns, electric shock, fire,
■ Install or locate the microwave oven only in
accordance with the provided Installation Instructions.
injury to persons, or exposure to excessive microwave energy:
■ Read all instructions before using the microwave oven.
■ Some products such as whole eggs in the shell and
sealed containers - for example, closed glass jars -
are able to explode and should not be heated in the
microwave oven.
■ Read and follow the specific “PRECAUTIONS TO AVOID
POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE
ENERGY” found in this section.
■ The microwave oven must be grounded. Connect only to
properly grounded outlet. See “GROUNDING INSTRUCTIONS”
found in this section and in the provided Installation Instructions.
SAVE THESE INSTRUCTIONS
W10721264A
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Electrical Requirements
WARNING
GROUNDING INSTRUCTIONS
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For all cord connected appliances:
The microwave oven must be grounded. In the event of
an electrical short circuit, grounding reduces the risk of
electric shock by providing an escape wire for the electric
current. The microwave oven is equipped with a cord
having a grounding wire with a grounding plug. The plug
must be plugged into an outlet that is properly installed
and grounded.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
WARNING: Improper use of the grounding plug can
result in a risk of electric shock. Consult a qualified
electrician or serviceman if the grounding instructions are
not completely understood, or if doubt exists as to whether
the microwave oven is properly grounded.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Do not use an extension cord. If the power supply cord is
too short, have a qualified electrician or serviceman install
an outlet near the microwave oven.
Observe all governing codes and ordinances.
Required:
SAVETHESE INSTRUCTIONS
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A 120 volt, 60 Hz, AC only, 15- or 20-amp electrical supply with a
fuse or circuit breaker.
Recommended:
This device complies with Part 18 of the FCC Rules.
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A time-delay fuse or time-delay circuit breaker.
A separate circuit serving only this microwave oven.
OPERATING YOUR MICROWAVE OVEN
Settings/Features
Clock
Tones
The Clock is a 12-hour (12:00-11:59) clock. Touch CLOCK, enter time,
then touch CLOCK or the Start control.
Programming tones and signals. Programming tones may be turned off,
or all tones (including end-of-function signals) may be turned off. To
turn off programming tones, touch and hold number pad “1” for about
3 seconds, until a confirmation tone sounds. Repeat to turn back on
programming tones. To turn off all tones, touch and hold number pad
“2” for about 3 seconds, until a confirmation tone sounds. Repeat to
turn back on all tones.
Kitchen Timer
With the microwave oven in standby mode, touch the Kitchen Timer
control, enter time, then touch the Kitchen Timer control or the Start
control. Cook functions may be entered while the Kitchen Timer is
counting down. To cancel timer, touch Kitchen Timer control while the
Kitchen Timer countdown is active in the display.
Demo Mode
Activate to practice using the control without actually turning on the
magnetron. Touch and hold number pad “3” for about 3 seconds, until a
confirmation tone sounds, and “DEMO” icon lights up in the display.
Repeat to deactivate.
Control Lock
Activate to avoid unintended start. Touch and hold the Cancel control
for about 3 seconds until 2 tones sound and padlock icon appears in
the display. Repeat to unlock control.
Turntable
Vent Fan
For best cooking results, do not operate the microwave oven without
having the turntable in place.
High (“SPd2”), low (“SPd1”) and off. Comes on automatically as cooling
fan during any cook function.
Vent Timer (on some models): Set vent fan to run for exactly
30 minutes, or to run for only 30 minutes more (off after 30 minutes).
The vent fan may be turned off at any time using the Vent Fan control.
Touch and hold number pad “4” for about 3 seconds, until a tone
sounds and the vent fan turns on.
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Cookware and Dinnerware
Microwave-Safe
Do Not Use
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Browning dish (Follow manufacturer recommendations.)
Ceramic glass, glass
China, earthenware (Follow manufacturer recommendations.)
Melamine (Follow manufacturer recommendations.)
Paper towels, paper plates, napkins (Use non-recycled paper.)
Plastic wraps, bags, covers, dinnerware, containers (Follow
manufacturer recommendations.)
Pottery and clay (Follow manufacturer recommendations.)
Silicone bakeware (Follow manufacturer recommendations.)
Wax paper
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Metal cookware and bakeware
Straw or wicker
Gold, silver or pewter
Non-approved meat thermometers, skewers
Twist ties
Foil liners, such as sandwich wrappers
Staples
Objects with gold or silver trim or with metallic glaze
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To Test Cookware/Dinnerware: Place dish in microwave oven with 1 cup (250 mL) of water beside it. Program 1 minute of cook time at 100%. If
dish becomes hot and the water stays cool, do not use the dish in the microwave oven.
Microwave Oven Use
For list of preset programs, see the Cooking Guide label on the front facing of the microwave oven opening, behind the door.
Manual Cooking/Stage Cooking
Soften/Melt
Touch COOK TIME, touch number pads to enter time, touch
COOK POWER (if not 100%), touch number pads to enter power level
(10-90), then touch the Start control.
Touch SOFTEN/MELT, enter number code of food item, enter quantity,
then touch the START control.
Popcorn
If programming additional stages, enter the cook time and cook power
of each before touching the Start control.
Touch POPCORN. Enter bag size in ounces: 3.0 or 3.5 (85 or 99 g),
then touch START control
Preset Cooking
Baked Potato
Touch COOK, enter number code of food item, enter quantity, then
touch the Start control.
Touch BAKED POTATO. Enter number of potatoes: 1, 2, 3 or 4, about
10 to 13 oz (283 to 367 g) each, then touch START control.
Preset Reheating
NOTE: Place fork-pierced potatoes around turntable edges, at least 1"
(2.5 cm) apart. Place a single potato to the side of the turntable (not in
the center).
Touch REHEAT, enter number code of food item, enter quantity if
needed, then touch the Start control.
Preset Defrosting
Pizza (reheat)
Unwrap food. Touch DEFROST, enter number code of food item, enter
weight, then touch the Start control.
Touch PIZZA. Enter number of slices: 1, 2 or 3, about 4 oz (113 g)
each, then touch START control.
MICROWAVE OVEN CARE
General Cleaning
Installing/Replacing Filters and Light Bulbs
IMPORTANT: Before cleaning, make sure all controls are off and the
microwave oven is cool. Always follow label instructions on cleaning
products.
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Grease filters: Grease filters are on the underside of microwave
oven. Clean monthly. Slide the filter away from the tab area, and
drop out the filter. To reinstall, place end of the filter into the
opening opposite the tab area, swing up the other end, and slide it
toward the tab area.
Charcoal filter: The charcoal filter is behind the vent grille at the
top front of the microwave oven. The charcoal filter cannot be
cleaned, and should be replaced about every 6 months. Remove
two screws on the vent grille, tilt the grille forward, lift it out, and
remove filter. To reinstall, place the filter into its slotted area – wire
mesh side up, replace vent grille, and secure with screws.
Cooktop light: The cooktop light bulb is located on the underside
of the microwave oven, and is replaceable. Remove bulb cover
screws, and open the bulb cover. Replace bulb, close bulb cover,
and secure with screws.
Cavity light: The cavity light bulb is located behind the vent grille
at the top front of the microwave oven, under the bulb cover, and
is replaceable. Remove two screws on the vent grille, tilt the grille
forward, and lift it out. Remove bulb cover screw, open bulb cover
and replace bulb. Close bulb cover, and secure with screw.
Replace vent grille, and secure with screws.
To avoid damage to the microwave oven caused by arcing due to soil
buildup, keep cavity, microwave inlet cover and area where the door
touches the frame clean.
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Clean with mild soap, water and a soft cloth or sponge, or as indicated
below.
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Grease filters: mild soap and water or dishwasher.
Door and exterior: mild soap and water, or glass cleaner applied
to paper towel.
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Control panel: sponge or soft cloth and water.
Stainless steel (on some models): mild soap and water, then rinse
with clean water and dry with soft cloth, or use stainless steel
cleaner.
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Turntable: mild soap and water or dishwasher.
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ACCESSORIES
Following is a list of available parts and supplies which may be purchased separately. Please refer to the cover for contact and model identification
information.
Replacement Parts
Cleaning Supplies
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Turntable
Turntable support and rollers
Turntable hub
Grease filter
Charcoal filter
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Heavy Duty Degreaser
affresh® Kitchen Appliance Cleaner
affresh® Stainless Steel Cleaner
affresh® Stainless Steel Wipes
Cooktop light bulb
Cavity light bulb
PROBLEM SOLVER
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the
warranty page in this manual and scan the code with your mobile device, or visit http://www.maytag.com/product_help. In Canada visit
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
In Canada:
Maytag Brand Home Appliances
Maytag Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
If you experience
Recommended Solutions
Microwave oven will
not operate
Check the following:
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Household fuse or circuit breaker - If a household fuse has blown or a circuit breaker has tripped, replace the
fuse or reset the circuit breaker. If the problem continues, call an electrician.
Magnetron - Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100% cooking power. If water does not
heat, try the steps in the bullets below. If microwave oven still does not operate, call for service.
Door - Firmly close door. On some models, if a packaging spacer is attached to inside of the door, remove it,
then firmly close door.
If a message about the door appears in the display, the door has been closed for 5 minutes or more without the
microwave oven being started. This occurs to avoid unintended starting of the microwave oven. Open and close
the door, then start the cycle.
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Control - Make sure control is set properly. Make sure Control Lock is off. Make sure Demo Mode (on some
models) is off.
Arcing in the
microwave oven
Check the following:
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Soil buildup - Soil buildup on cavity walls, microwave inlet cover, cooking rack supports, and area where the
door touches the frame can cause arcing. See “General Cleaning” in “Microwave Oven Care” section.
Turntable alternates
rotation directions
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This is normal and depends on motor rotation at the beginning of the cycle.
Display shows
messages
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A flashing “:” or “PF” means there has been a power failure. Reset the clock.
A letter followed by a number is an error indicator. Call for assistance.
Fan running during
cooktop usage
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This is normal. The microwave oven’s cooling fan (on some models), which is separate from the vent fan,
automatically comes on during microwave oven operation to cool the microwave oven. It may also
automatically come on and cycle on and off to cool the microwave oven’s controls while the cooktop below is
being used.
Radio, TV or cordless
phone interference
Check the following:
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Proximity - Move the receiver away from the microwave oven, or adjust the radio or TV antenna.
Soil - Make sure the microwave oven door and sealing surfaces are clean.
Frequency - Some 2.4 GHz-based cordless phones and home wireless networks may experience static or noise
while microwave oven is on. Use a corded phone, a different frequency cordless phone or avoid using these
items during microwave oven operation.
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ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED
MAYTAG®
MICROWAVE-RANGE HOOD
COMBINATION LIMITED
WARRANTY
TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the
Customer eXperience Center:
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Name, address and telephone number
Model number and serial number
A clear, detailed description of the problem
Proof of purchase including dealer or retailer name and address
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some
questions can be addressed without service. Please take a few minutes to review the Troubleshooting or
Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional
2. All warranty service is provided exclusively by our authorized Maytag Service Providers. In the U.S. and
Canada, direct all requests for warranty service to:
product_help
Maytag Customer eXperience Center
In the U.S.A., call 1-800-688-9900. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized Maytag dealer to determine whether another warranty applies.
TEN YEAR LIMITED WARRANTY
WHAT IS COVERED
WHAT IS NOT COVERED
FIRST YEAR LIMITED WARRANTY (PARTS AND LABOR)
1. Commercial, non-residential or multiple-family use, or use inconsistent
with published user, operator or installation instructions.
For one year from the date of purchase, when this major appliance is
installed, operated and maintained according to instructions
attached to or furnished with the product, Maytag brand of Whirlpool
Corporation or Whirlpool Canada, LP (hereafter “Maytag”) will pay for
factory specified replacement parts and repair labor to correct
defects in materials or workmanship that existed when this major
appliance was purchased, or at its sole discretion replace the
product. In the event of product replacement, your appliance will be
warranted for the remaining term of the original unit's warranty
period.
2. In-home Instruction on how to use your product.
3. Service to correct improper product maintenance or installation,
installation not in accordance with electrical or plumbing codes or
correction of household electrical or plumbing (i.e. house wiring, fuses
or water inlet hoses).
4. Consumable parts (i.e. light bulbs, batteries, air or water filters, etc.).
5. Conversion of your product from natural gas or L.P. gas.
6. Damage from accident, misuse, abuse, fire, floods, acts of God or use
with products not approved by Maytag.
SECOND THROUGH TENTH YEAR LIMITED WARRANTY
(CERTAIN COMPONENT PARTS ONLY - LABOR NOT INCLUDED)
7. Repairs to parts or systems to correct product damage or defects
caused by unauthorized service, alteration or modification of the
appliance.
8. Cosmetic damage including scratches, dents, chips, and other damage
to appliance finishes unless such damage results from defects in
materials and workmanship and is reported to Maytag within 30 days.
In the second through tenth years from the date of original purchase,
when this major appliance is installed, operated and maintained
according to instructions attached to or furnished with the product,
Maytag will pay for factory specified parts for the following
components to correct non-cosmetic defects in materials or
workmanship in these parts that prevent function of this major
appliance and that existed when this major appliance was
purchased. This is a limited 10-year warranty on the below named
parts only and does not include repair labor.
9. Discoloration, rust or oxidation of surfaces resulting from caustic or
corrosive environments including but not limited to high salt
concentrations, high moisture or humidity or exposure to chemicals.
10. Food loss due to product failure.
11. Pick-up or delivery. This product is intended for in-home repair.
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Magnetron
12. Travel or transportation expenses for service in remote locations where
Cavity (Rust Through and Broken Welds Only)
an authorized Maytag servicer is not available.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED
WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.
Service must be provided by a Maytag designated service company.
This limited warranty is valid only in the United States or Canada and
applies only when the major appliance is used in the country in which
it was purchased. This limited warranty is effective from the date of
original consumer purchase. Proof of original purchase date is
required to obtain service under this limited warranty.
13. Removal or reinstallation of inaccessible appliances or built-in fixtures
(i.e. trim, decorative panels, flooring, cabinetry, islands, countertops,
drywall, etc.) that interfere with servicing, removal or replacement of the
product.
14. Service or parts for appliances with original model/serial numbers
removed, altered or not easily determined.
The cost of repair or replacement under these excluded circumstances
shall be borne by the customer.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow
limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you
specific legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Maytag makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations
contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance,
you should ask Maytag or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. MAYTAG
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of
incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and
you also may have other rights that vary from state to state or province to province.
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W10721264A
SP PN W10721265A
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®/™ ©2014. All rights reserved.
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