MaxTech Network Card Plug Play Internal Voice FAX Data SVD Modem User Manual

High Performance  
K56Plus/V.34+/V.42bis  
56K BPS  
Plug & Play Internal  
Voice/FAX/Data/SVD  
Modem  
With Advanced  
Speakerphone functions  
User's Manual  
Contents  
Section One - Introduction .......................... 1  
Section Two - Installation............................. 1  
Section Three - AT Command Set............... 7  
Section Four - S Registers........................ 14  
Section Five - Result Codes ...................... 15  
Section Six - Troubleshooting.................... 15  
Section Seven - Support and Service ....... 16  
Appendix A - Specifications ..................... 16  
Appendix B - Notices ................................ 17  
Part#MAN128Rev. 1.0  
K56Plus-L/CPI-SVD  
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Section One - Introduction  
This 56 Kbps* Plug and Play FAX/Voice/Data/  
SVD Speakerphone Modem connects your computer  
toallpopularhighspeedmodemsavailabletoday. The  
modem incorporates “K56Plus” (56Kbps) technology  
to provide increased download speeds using regular  
telephone lines. The modem incorporates Plug and  
Play for ease of installation. It features speakerphone  
capability for hands-free communication and full-du-  
plexanalog/digitalsimultaneousvoiceanddata(SVD)  
over a single telephone line.  
This manual describes the hardware installation  
procedures for your new modem. Additional informa-  
tion on AT commands and S-registers is provided so  
that your system can be customized for a particular  
operating environment.  
*Note: K56Plus is capable of downloading at 56Kbps.  
However, current FCC regulations limit its speeds to  
53Kbps.  
Section Two - Installation  
This section will provide step by step instructions  
on how to install your new 56 Kbps FAX/Voice/Data/  
SVD modem. Installation of this modem product is a  
three-step process consists of 1) actual hardware  
installation, 2) plug and play configuration, and 3)  
communication software installation and configura-  
tion.  
2.1 Unpacking Your Modem  
Be certain that you have all the items listed  
below. This package contains:  
• A modem  
• A telephone cable  
• User's manual  
Softwareforthemodem  
• Software user's manual  
2.2 What You Need  
You will need:  
1. A phillips-head screw driver  
2. A) A Plug and Play enabled Operating System  
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(e.g., Windows 95),  
or  
B) APlugandPlayRevision1.0acompliantPC.  
Proceed to Section 2.3 now if you have every-  
thing required.  
If you have neither 2A or 2B above, youneed to  
install Windows 95 to provide Plug and Play function-  
ality to your PC.  
2.3 Hardware Installation  
Installation of this modem requires opening and  
manipulating your PC. Exercise caution at all times  
when working with AC powered and static-sensitive  
equipment. Turn off and unplug your PC before instal-  
lation. Discharge any static electricity from your body  
by touching any bare metal surface of the PC system,  
such as its power supply cover.  
1. Turn off and unplug your computer from the AC  
outlet.  
2. Remove your computer's cover (refer to your  
computer's owner's manual).  
3. Select any available half-card slot, and then re-  
move the slot cover (refer to Figure 2-1).  
Figure 2-1 Expansion Slots  
4. Carefully slide the internal modem into the slot  
you have chosen, applying even pressure until  
the modem is completely seated in the slot.  
5. Fasten the retaining bracket with the screw from  
the slot cover. Make sure the modem is properly  
aligned. Store the slot cover for future use.  
6. Replace the computer cover and plug in your  
computer.  
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7. Connect the telephone cable from the modem's  
LINE connector to the telephone wall jack.  
8. Optionally,connectyourtelephonetothemodem's  
PHONE connector.  
9. Turn your computer on. Your modem is now  
installed.  
2.4 Hardware Configuration (Plug and Play)  
Your modem is configured using the Plug and  
Play (PnP) capabilities of your computer. Plug and  
Play is a set of specifications that define the ability for  
the computer hardware and operating system to auto-  
matically configure all compliant devices that are in-  
stalled, relieving the user of the need to determine  
whichaddressesandinterruptstouseforeachdevice.  
Consult your PC's owner's manual to determine if it is  
PnP Revision 1.0a compliant. You most likely have a  
Plug and Play Revision 1.0a compliant system if it was  
purchased after June 1994 or if the BIOS is dated after  
June 1994.  
Proceed to one of the following sections, de-  
pending on your system's configuration:  
• Section 2.4.1 if you are running Windows  
95 (with or without a Plug and Play PC)  
• Section 2.4.2 if you are running Windows  
3.1x or DOS on a PnP-compliant PC.  
2.4.1 Configuring in Windows 95  
The version of Windows 95 you have will deter-  
mine which set of dialog boxes is presented to you  
when installing the modem in Windows 95. Proceed to  
one of the following sections, depending on your  
Windows 95's diaglog box:  
• Section 2.4.1.1 when Windows 95 starts for  
the first time after card installation, it  
detects the modem and it displays the New  
Hardware Found dialog box  
• Section 2.4.1.2 when Windows 95 starts for  
the first time after card installation, it  
detects the modem and it displays the  
Update Device Driver Wizard.  
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2.4.1.1 Windows 95 Release 4.00.950  
When Windows 95 starts for the first time after  
cardinstallation,itdetectsthemodemanddisplaysthe  
New Hardware Found dialog box.  
Under New Hardware Found, when asked to  
“Select which driver you want to install for your new  
hardware,” click on “Driver from disk provided by  
hardware manufacturer.” Click “OK.”  
The Install From Disk dialog box now instructs  
you to “Insert the manufacturer's installation disk into  
the drive selected, and then click OK.” Insert the  
modem'sdriverdisketteintothediskdriveandtypeA:\  
(orB:\ifinsertedindriveB)intheCopymanufacturer's  
files from:” box. Click “OK.”  
Windows 95 may request its own installation  
disks or CD-ROM for some files. Insert the Windows  
95 disks or CD-ROM as required. When all necessary  
filesarecopied, themodemisconfigured. Windows95  
will assign the modem a COM port and IRQ line.  
Proceed to Section 2.5.  
2.4.1.2 Windows 95 Release 4.00.950 B  
When Windows 95 starts for the first time after  
cardinstallation,itdetectsthemodemanddisplaysthe  
Update Device Driver Wizard.  
Insert the driver disk into the disk drive and click  
“Next.” Windows will find the driver on the driver disk.  
Click “Finish. Windows 95 may request its own instal-  
lationdisksorCDforsomefiles. InserttheWindows95  
disks or CD as required.  
Windows will now find a second device on the  
modem. Makesurethatthedriverdiskisstillinthedisk  
drive and click “Next.” Windows will find the second  
driver. Click “Finish” to complete the installation.  
When all necessary files are copied, the modem  
is configured. Windows 95 will assign the modem a  
COM port and IRQ line. Proceed to Section 2.5.  
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2.4.2 Configuring in a Plug and Play System with-  
out Windows 95  
When this modem is installed in a Plug and Play  
system without Windows 95, the computer's BIOS will  
assign a COM port and IRQ line to the modem.  
Proceed to Section 2.5, Software Installation/  
Configuration.  
2.5 Software Installation and Configuration  
You are now ready to install and configure the  
communicationsoftware.Refertoyoursoftwaremanual  
for installation procedures.  
Wesuggestthefollowingcommunicationparam-  
eters when you first use your data communication  
software. Consult the software manual for information  
on using these and other parameters/features.  
57,600 bps; 8 data bits; no parity; 1 stop bit;  
RTS/CTSflowcontrolsettoon;initialization  
string: AT&F  
We suggest that a “Generic Class 1” or “Ge-  
nericClass2modemtypeshouldbeselectedinyour  
fax software, and a “Lucent” modem type should be  
selected in your Voice software.  
Note that your software must be configured to  
communicate with the modem on the same COM port  
and IRQ line used by the modem.  
2.6 Using the Fax, Voice, SVD, and  
Speakerphone Capabilities of the  
Modem  
Your modem has built-in advanced FAX, Voice,  
SVD,andFullDuplexSpeakerphonefunctions.Please  
consult your FAX/Voice/SVD/Speakerphone software  
manual about procedures on using these features.  
Speakerphone functions require a correctly con-  
figured sound card with attached microphone and  
speaker.  
Voice functions include recording and playback  
of voice prompts (files). You may record or playback  
voice with your modem by attaching a telephone to the  
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RJ-11 jack marked “PHONE” or by attaching a micro-  
phone to the MIC jack and a speaker to the SPK jack  
of your sound card. Follow instructions in the FAX/  
Voice/Speakerphone software on recording and play-  
back of voice prompts.  
2.7 Testing Your Modem After Installation  
In order to test your modem you should be  
familiar with your communication software. Load and  
set up your communication software and enter into  
“terminal mode.” Make sure that the COM Port and  
IRQ settings of the modem match the software. Type  
AT on your terminal screen and press ENTER. You  
may see “AT”, “AATT” or nothing on the screen. In any  
case, the modem should respond with an OK or 0. If it  
does not, either the modem may not have been in-  
stalled properly or the software has not been properly  
configured. Review Sections 2.2-2.5 and be certain  
that the modem and the software have been properly  
installed. If required, refer to Section 6 for additional  
troubleshooting information.  
2.8 Using Your Modem  
The communication software included with your  
modem product provides a user friendly interface to  
access the fax, voice and data functions of your  
modem. Thissoftwareshouldbesufficientforallof  
your communication needs. There may be times  
when you need to access the modem manually via  
modem commands. Read Section 3 for a summary  
description of the modem command set before manu-  
ally accessing the modem. You may want to read the  
software manual first, however, as the software may  
already provide a user friendly method of accessing  
the functions you need (i.e. dialing or answering calls).  
2.9 Where To Go From Here  
Youshouldfamiliarizeyourselfwiththefunctions  
available from the included software by reading its  
manual. You will be accessing most, if not all, of the  
modem's functions from this software. You may also  
use any other commercially available communication  
software with the modem. Read Section 3 only if you  
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are interested in accessing the modem manually, and  
not through the included software. Section 4 and 5  
contain reference material, and can be skipped. If you  
have difficulties getting your modem to work, read  
Section 6 - Troubleshooting to find answers to com-  
monly asked questions and problems.  
Section Three - AT Command Set  
3.1 Executing Commands  
Commands are accepted by the modem while it  
is in Command Mode. Your modem is automatically in  
Command Mode until you dial a number and establish  
a connection. Commands may be sent to your modem  
from a PC running communication software or any  
other terminal devices.  
Your modem is capable of data communication  
at rates of: 300, 1200, 2400, 4800, 9600, 14400,  
19200, 28800, 38400, 57600, and 115200 bps. Make  
sure your COM port baud rate settings in your commu-  
nications software is set to one of the above speeds.  
3.2 Command Structure  
All commands sent to the modem must begin  
with AT and end with ENTER. All commands may be  
typed in either upper or lower case, but not mixed. To  
make the command line more readable, spaces may  
be inserted between commands. If you omit a param-  
eter from a command that requires one, it is just like  
specifying a parameter of 0. Example:  
ATH [ENTER]  
This command causes your modem to hang up.  
3.3 Basic AT Commands  
In the following listings, all default settings are  
printed in bold text.  
Command  
Function  
A
Manually answer incoming call.  
A/  
Repeat last command executed. Do not  
precedeA/withATorfollowwithENTER.  
B_  
B0  
CCITT mode  
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B1  
Bell mode  
B2  
V.23 originate mode @ 75 bps transmit/  
1200 bps receive  
B3  
V.23 originate mode @ 1200 bps  
transmit/75 bps receive  
B15 Selects V.21 at 300 bps  
B16 Selects Bell 103 at 300 bps  
D_  
0 - 9, A-D, # and *  
L
P
T
W
,
last number redial  
pulse dialing  
touch-tone dialing  
wait for second dial tone  
pause  
@
!
wait for five seconds of silence  
flash  
;
return to Command Mode after dialing  
DS=n  
Dial one of the four telephone numbers  
(n=0-3) stored in the modem’s non-  
volatile memory.  
E_  
+++  
H_  
I_  
E0  
E1  
Commands are not echoed  
Commands are echoed  
Escape Characters - Switch from Data  
Mode to Command Mode  
H0  
H1  
Force modem on-hook (hang up)  
Force modem off-hook (make busy)  
I0  
I1  
I2  
I3  
I4  
I9  
Default speed and controller version  
Display factory ROM checksum  
Internal memory test  
Default speed and controller version  
Datapump firmware version  
Country code  
L_  
L0  
L1  
L2  
L3  
Low speaker volume  
Low speaker volume  
Medium speaker volume  
High speaker volume  
M_  
M0  
Internal speaker off  
M1  
Internal speaker on until carrier  
detected  
M2  
M3  
Internal speaker always on  
Internal speaker on until carrier detected  
and off while dialing  
N_  
N0  
Disable Autoscan mode  
N1  
Enable Autoscan mode  
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O_  
O0  
O1  
Return to Data Mode  
Return to Data Mode and initiate an  
equalizer retrain  
P
Set Pulse dial as default  
Q_  
Q0  
Modem sends responses  
Q1  
Modem does not send responses  
Sr?  
Sr=n  
T
Read and display value in register r.  
Set register r to value n (n = 0-255).  
Set Tone Dial as default  
V_  
V0  
Numeric responses  
V1  
Word responses  
W_  
W0  
Report DTE speed only  
W1  
Report line speed, error correction  
protocol, and DTE speed.  
W2  
X0  
Report DCE speed only  
X_  
Hayes Smartmodem 300 compatible  
responses/blind dialing  
X1  
Display connect message according to  
AT\V, blind dial, and ignore busy tone.  
Same as X1 plus dial tone detection  
Same as X1 plus busy detection/blind  
dialing  
X2  
X3  
X4  
All responses and dial tone and busy  
signal detection  
X5  
X6  
X7  
Same as X4  
Same as X4  
Same as X0 plus dial tone and busy  
signal detection  
Y_  
Z_  
Y0  
Modem does not send or respond to  
break signals  
Modem sends break signal for four  
seconds before disconnecting  
Y1  
Z0  
Z1  
Reset and retrieve active profile 0  
Reset and retrieve active profile 1  
3.4 Extended AT Commands  
&C_  
&C0 Force Carrier Detect Signal High (ON)  
&C1 Turn on CD when remote carrier is  
present  
&D_  
&D0 Modem ignores the DTR signal  
&D1 Modem returns to Command Mode after  
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DTR toggle  
&D2 Modem hangs up, returns to the  
Command Mode after DTR toggle  
&D3 Resets modem after DTR toggle  
&F_  
&G_  
&F  
Recall factory default configuration  
&G0 Guard tone disabled  
&G1 550 Hz guard tone  
&G2 1800 Hz guard tone  
&K_  
&K0 Disable flow control  
&K3 Enable RTS/CTS hardware flow  
control  
&K4 Enable XON/XOFF software flow control  
&L0 Modem is set up for dial-up operation  
&L_  
&M_  
&S_  
&M0 Asynchronous operation  
&S0 Force DSR Signal High (ON)  
&S1 DSR off in command mode, on in on-line  
mode  
&T_  
&T0 Ends test in progress  
&T1 Perform Local Analog Loopback Test  
&T3 Perform Local Digital Loopback Test  
&T6 PerformaRemoteDigitalLoopbackTest  
&V  
&V0 Displays Active Profile  
&W_  
&W0 Stores the active profile as Profile 0  
&W1 Stores the active profile as Profile 1  
&Y_  
&Y0 Configuration Profile 0 active upon  
Power on or reset  
&Zn=x n=0-3 Store phone number x into non-volatile  
RAM  
%E_  
%X_  
%E0 Disable auto-retrain  
%E1 Enable auto-retrain  
%X0 Disable re--dialing suppression  
%X1 Enables re-dialing suppression  
#CID=n n=0 Disable Caller ID  
n=1 Enables Caller ID with formatting (date,  
time, number, name)  
n=2 Enables Caller ID without formatting  
#CID?  
Displays current Caller ID mode  
#CID=?  
Returns Caller ID capabilities of modem.  
3.5 MNP/V.42/V.42bis Commands  
%C_  
%C0 Disable MNP Class 5 and V.42bis data  
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compression  
%C1 Enable MNP Class 5 data compression  
only  
&Q_  
\A_  
&Q0 Direct data link only (same as \N1)  
&Q5 V.42 data link with fallback options  
&Q6 Normal data link only (same as \N0)  
\A0  
64-character maximum MNP block size  
128-character maximum MNP block  
size  
\A1  
\A2  
\A3  
192-charactermaximumMNPblocksize  
256-charactermaximumMNPblocksize  
\Bn  
\J_  
Send a 1/10 second line break to the modem,  
where n = 1 to 9. At normal connect, the default  
is 3  
\J0  
DTE speed is independent of modem  
connect speed  
\J1  
DTEspeedmatchesthemodemconnect  
speed  
\Kn  
\N_  
Set break control, where n= 0 to 5. The effect of  
this command depends on the modem’s  
operating condition. Default is 5.  
\N0  
\N1  
\N2  
\N3  
\N4  
\N5  
\N7  
Normal data-link only  
Direct data-link only  
MNP data link only  
V.42/MNP/Normal data link  
V.42 data link only  
V.42/MNP/Normal data link  
V.42/MNP/Normal data link  
\Q_  
\Q0 Disable flow control  
\Q1 XON\XOFF flow control  
\Q3 RTS\CTS flow control  
\Tn  
\V_  
Inactivity timer (n=0-255 minutes)  
\V0  
\V1  
\V2  
Disable error correction protocol result  
code  
Enableerrorcorrectionprotocolresult  
code  
Enable error correction protocol result  
code  
\X_  
\X0  
If XON/XOFF flow control is enabled,  
do not pass XON/XOFF to remote  
modem or local DTE  
\X1  
If XON/XOFF flow control is enabled,  
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pass XON/XOFF to remote modem or  
local DTE  
-C_  
-C0 Data calling tone disabled  
-C1 Data calling tone enabled  
3.6 Fax Class 1 Commands  
+FCLASS?  
+FCLASS=?  
+FCLASS=n  
+FMI=?  
+FMM=?  
+FMR=?  
+FRH=n  
+FRH=?  
+FRM=n  
+FRM=?  
+FRS=n  
+FTH=n  
Service class indication  
Service class capabilities  
Service class selection  
Manufacturer identification  
Product Identification  
Version/Revision information  
Receive data with HDLC framing  
Receive HDLC data modulation  
Receive data  
Receive FAX modulation  
Receive silence  
Transmit data with HDLC framing  
Transmit HDLC data modulation  
Transmit data  
+FTH=?  
+FTM=n  
+FTM=?  
+FTS=n  
Transmit FAX modulation  
Stop transmission and wait  
3.7 Fax Class 2 Commands  
+FAA=n  
+FAXERR  
+FBOR  
+FBUF?  
+FCFR  
+FCLASS=  
+FCON  
+FCIG  
Adaptive Answer  
Fax Error Value  
Phase C Data Bit Order  
Buffer Size  
Indicate Confirmation to Receive  
Service Class  
Facsimile Connection Response  
Set the polled station identification  
Report the polled station identification  
Capability to Receive  
+FCIG:  
+FCR  
+FCR=  
+FCSI:  
+FDCC=  
+FDCS:  
+FDCS=  
+FDIS:  
Capability to Receive  
Report the Called Station ID  
DCE Capabilities Parameters  
Report Current Session  
Current Session Results  
Report Remote Identification  
Current Sessions Parameters  
Begin or Continue Phase C Receive  
Data  
+FDIS=  
+FDR  
+FDT  
Data Transmission  
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+FDTC:  
+FET:  
+FET=n  
+FHNG  
+FK  
Report the polled station capabilities  
Post Page Message Response  
Transmit Page Punctuation  
Call Terminations with Status  
Session Termination  
+FLID=  
+FLPL  
Local ID String  
Document for polling  
Identify Model  
Identify Manufacturer  
Phase C Time Out  
Indicates polling request  
Page Transfer Status  
Page Transfer Status  
Identify Revision  
+FMDL?  
+FMFR?  
+FPHCTO  
+FPOLL  
+FPTS:  
+FPTS=  
+FREV?  
+FSPL  
Enable polling  
+FTSI:  
Report the Transmit Station ID  
3.8 SVD Commands  
-SAC  
-SCD=  
-SDA  
-SDT  
-SEM  
-SER?  
-SFA  
-SFX  
-SIC  
Accept Data mode request  
Capabilities data  
Start modem data mode  
Date  
Erase message  
Error reporting  
Facsimile data mode event message  
Start facsimile data mode  
Resetcapabilitiesdatatodefaultsettings  
Initialize Voice View parameters  
Modem data mode event message  
-SIP  
-SMD  
-SMS=X,Y,Z,T Select ASVD/DSVD Mode. The X  
parameter selects data, ASVD, DSVD or  
automatic mode where 0=Data mode;  
1=DSVD mode; 2=ASVD mode;  
3=automaticmodeselect(default).Y,Z,T  
are optional parameters to control  
connection speeds.  
-SMT  
-SNO  
Telephone handset mute control  
Notification timer  
-SOR  
-SQQ  
Reject or overflow system messages  
Start capabilities query  
-SQR=n  
-SQS=X,Y  
Capabilities query response control  
Select ASVD modulation. Parameter X  
selects the modulation mode where  
0=V.61; 1=ML144; 2=ML288. The Y  
parameter enables/disables ASVD  
automatic modulation  
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-SRM  
Retrieve message  
-SSE=n n=0 Disable DSVD  
n=1 Enable DSVD  
-SSP  
-SSR  
-SSV  
-STM  
-STT  
Set transmission speeds  
Start sequence response control  
Data mode event message  
Time  
Telephone handset transaction tone  
control  
-SVV  
Start Voice View data mode  
Section Four - S Registers  
Your modem has 28 registers, designated S0  
through S92. Table 4-1 shows the registers, their  
functions, andtheirdefaultvalues. Someregisterscan  
have their values changed by commands. If you use a  
command to change a register value, the command  
remainsineffectuntilyouturnofforresetyourmodem.  
Your modem then reverts to the operating character-  
istics specified in its non-volatile memory. Refer to  
Section 3 for information on how to use the AT com-  
mands to manipulate the S registers.  
Table 4-1 S - Registers  
Register  
Function  
Range/units Default  
S0  
S1  
Auto-answer Ring  
Ring counter  
0-255 /rings  
0-255 /rings  
0
0
S2  
S3  
S4  
S5  
S6  
S7  
S8  
S10  
S11  
S12  
S14  
S21  
S22  
S24  
S28  
S30  
S32  
S33  
S35  
S36  
Escape code character  
Carriage return character  
Line feed character  
Backspace character  
Dial tone wait time  
Remote carrier wait time  
Comma pause time  
Carrier loss time  
Touch-tone dialing speed  
Escape character guard time 0-255 /0.02 second  
Result codes, pulse dial  
DTR, DCD  
Result codes, pulse dial  
Sleep mode timer  
0-127 /ASCII  
0-127 /ASCII  
0-127 /ASCII  
0-32, 127 /ASCII  
2-255 /seconds  
1-255 /seconds  
0-255 /seconds  
1-255 /0.1 second  
43  
13  
10  
8
2
50  
2
14  
50-255 /milliseconds 95  
50  
8
48  
112  
10  
1
0
10  
0
Bit mapped  
Bit mapped  
Bit mapped  
0,5-255/seconds  
0-255  
0-255/minutes  
- dB  
0-5  
V.34 modulation enable  
Inactivity timer  
Synthetic ring volume  
Synthetic ring frequency  
Data calling tone enable  
0, 1  
0
7
Negotiation failure fallback 0-7  
14  
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S37  
S38  
Connection speed  
56K dial line rate  
0-19  
0-16  
0
1
S42-43 Reserved  
S48  
S89  
S90  
S92  
LAPM negotiation  
7, 128  
7
10  
Sleep mode timer  
Local phone status  
Transmit level  
0, 5-255 seconds  
0=on hook, 1=off hook  
6-15/dB  
15  
Section Five - Result Codes  
OK  
RING  
ERROR  
NO DIALTONE  
0
2
4
6
8
CONNECT  
1
3
5
NO CARRIER  
CONNECT 1200  
BUSY  
7
NO ANSWER  
CONNECT 300 EC*  
40  
11  
24  
13  
14  
55  
57  
59  
60  
72  
73  
75  
77  
79  
81  
18  
84  
CONNECT 2400 EC*  
CONNECT 9600 EC*  
CONNECT 12000 EC*  
CONNECT 16800 EC*  
CONNECT 31200 EC*  
CONNECT 24000 EC*  
CONNECT 28800 EC*  
CONNECT 32000 EC*  
CONNECT 34000 EC*  
CONNECT 38400 EC*  
CONNECT 40000 EC*  
CONNECT 44000 EC*  
CONNECT 48000 EC*  
CONNECT 52000 EC*  
CONNECT 56000 EC*  
CONNECT 58000 EC*  
CONNECT 115200 EC*  
10 CONNECT 4800 EC*  
12 CONNECT 7200 EC*  
25 CONNECT 14400 EC*  
86 CONNECT 19200 EC*  
83 CONNECT 21600 EC*  
56 CONNECT 26400 EC*  
58 CONNECT 31200 EC*  
70 CONNECT 33600 EC*  
71 CONNECT 36000 EC*  
28 CONNECT 38000 EC*  
74 CONNECT 42000 EC*  
76 CONNECT 46000 EC*  
78 CONNECT 50000 EC*  
80 CONNECT 54000 EC*  
82 CONNECT 57600 EC*  
83 CONNECT 60000 EC*  
87  
* EC denotes one of the following extensions depending on the  
error control method used when extended result codes are  
enabled.  
V42bis - V.42 error correction and B.42bis data compression  
V42 - V.42 error correction only  
MNP 5 - MNP Class 4 error correction and MNP Class 5 data  
compression  
MNP 4 - MNP Class 4 error correction only  
NoEC - Error correction is off  
Section Six - Troubleshooting  
This section describes some of the common  
problemsyoumayencounterwhileusingyourmodem.  
If you can not resolve your difficulty after reading this  
chapter, contact your dealer or vendor for assistance.  
Modem does not respond to commands.  
1. Make sure the communication software is configured  
15  
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2. Make sure the phone line does not exhibit excess  
noise.  
Section Seven - Support and Service  
In the unlikely event you experience difficulty in  
the use of this product, we suggest you: (1) consult the  
Troubleshooting section of this guide and (2) consult  
with your dealer. To obtain service for this product,  
follow the Return Merchandise Authorization Proce-  
dure as outlined in the Warranty card.  
Appendix A - Specifications  
Communication Std. K56Plus (56Kbps), V.34,  
V.32bis, V.32, V.29, V.27ter,  
V.22bis, V.23, V.22, V.21, V.17,  
Bell212/103  
Data Compression:  
Error Correction:  
Host Interface:  
V.42bis/MNP5  
V.42/MNP2-4  
16 bit PC bus  
16  
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C:sOtpMor  
4321,  
3, 4, 5, 7, 9, 10, 11, 12, 15  
Group III Send/Receive  
Standard  
IRQ lines:  
FAX Group:  
FAX Command set: EIA/TIA-578 Service Class 1,  
EIA/TIA-SP2388 Service Class  
2
Transmit level:  
-11 dBm +/- 1 dB  
Receiver Sensitivity: -39 dBm (V.34); -43 dBm (all  
other protocols)  
UART:  
Data format:  
Power:  
16550 compatible  
300-115200 bps  
0.75 W  
Tem:uratper  
5do5etge0OrCe(spnegair)t  
Caller ID:  
PnP:  
Speakerphone:  
Yes  
Revision 1.0a  
Full-duplex with DSP echo  
cancellation  
Appendix B - Notices  
FCC Compliance  
This equipment complies with Part 68 of the FCC Rules. On  
this equipment is a label that contains, among other informa-  
tion, the FCC registration number and Ringer Equivalence  
Number (REN) for this equipment. You must, upon request,  
provide this information to your telephone company.  
If your telephone equipment causes harm to the telephone  
network, the Telephone Company may discontinue your  
service temporarily. If possible, they will notify in advance.  
But, if advance notice is not practical, you will be notified as  
soon as possible. You will be informed of your right to file a  
complaint with the FCC.  
Your telephone company may make changes in its facilities,  
equipment, operations, or procedures that could affect proper  
operation of your equipment. If they do, you will be notified in  
advance to give you an opportunity to maintain uninterrupted  
telephone service.  
The FCC prohibits this equipment to be connected to party  
lines or coin-telephone service.  
In the event that this equipment should fail to operate  
properly, disconnect the equipment from the phone line to  
determine if it is causing the problem. If the problem is with the  
equipment, discontinue use and contact your dealer or ven-  
dor.  
17  
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owlobnhmflnytoegieroefrasuers:  
Roehrltcnaovegintroetrnna  
• Increase the separation between the equipment and the  
receiver  
• Connect the equipment into an outlet on a circuit different  
from that to which the receiver is connected  
• Consult the dealer or an experienced radio / TV technician  
for help  
Notice: 1) Shielded cables, if any, must be used in order to  
comply with the emission limits. 2) Any change or modifica-  
tion not expressly approved by the Grantee of the equipment  
authorization could void the user’s authority to operate the  
equipment.  
DOC Compliance Information  
NOTICE: The Canadian Department of Communications  
label identifies certified equipment. This certification means  
that the equipment meets certain telecommunications net-  
work protective, operational and safety requirements. The  
Department does not guarantee the equipment will operate to  
the user’s satisfaction.  
Before installing this equipment, users ensure that it is  
permissible to be connected to the facilities of the local  
telecommunications company. The equipment must also be  
installed using an acceptable method of connection. The  
customer should be aware that compliance with the above  
conditions may not prevent degradation of service in some  
situations.  
Repairs to certified equipment should be made by an autho-  
rized Canadian maintenance facility designated by the sup-  
plier. Any repairs or alterations made by the user to this  
equipment, or equipment malfunctions, may give the tele-  
communications company cause to request the user to  
disconnect the equipment.  
Users should ensure for their own protection that the electri-  
cal ground connections of the power utility, telephone lines  
and internal metallic water pipe system, if present, are  
connected together. This precaution may be particularly  
important in rural areas.  
Caution: Users should not attempt to make such connec-  
tions themselves, but should contact the appropriate electric  
nispeoiecnaotiulncsrhpyt,opiorapeitr.  
18  
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19  
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20  
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21  
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