Manitowoc Ice Ice Maker QM30 User Manual

QM30  
UnderCounter Model  
Ice Machines  
Installation, Use & Care Manual  
This manual is updated as new information and models are released.  
America’s #1 Selling Ice Machine  
Part Number 000001772 07/08  
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Table of Contents  
Section 1  
General Information  
Model/Serial Number Location...................................................................  
1-1  
1-2  
Owner Warranty Registration Card..........................................................  
Section 2  
Installation Instructions  
General.................................................................................................................  
2-1  
2-1  
2-2  
2-2  
2-2  
Dimensions ........................................................................................................  
Location of Ice Machine................................................................................  
Ice Machine Heat of Rejection....................................................................  
Leveling the Ice Machine..............................................................................  
Electrical Service.............................................................................................  
VOLTAGE …………………………………………………………………………  
FUSE/CIRCUIT BREAKER ……………………………………………………  
ELECTRICAL RATING …………………………………………………………  
ELECTRICAL CORD STRAIN RELIEF ………………………………………  
TERMINAL BLOCK WIRE CONNECTION……………………………………  
Water Service/Drains......................................................................................  
WATER SUPPLY…………………………………………………………………  
DRAIN CONNECTIONS…………………………………………………………  
WATER SUPPLY AND DRAIN LINE SIZING/CONNECTIONS ……………  
2-3  
2-3  
2-3  
2-3  
2-4  
2-4  
2-5  
2-5  
2-5  
2-5  
Section 3  
Operation  
Sequence of Operation ...................................................................  
INITIAL START-UP OR START-UP AFTER AUTOMATIC SHUT-OFF ……  
Ice Thickness Adjustment ...........................................................................  
3-1  
3-1  
3-2  
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Table of Contents (continued)  
Section 4  
Maintenance  
Interior Cleaning and Sanitizing................................................................  
GENERAL ………………………………………………………………………  
CLEANING AND SANITIZING PROCEDURE………………………………  
Exterior Cleaning.............................................................................  
4-1  
4-1  
4-1  
4-3  
Ice Machine Inspection ...................................................................  
Cleaning The Condenser ................................................................  
Removal from Service/Winterization.......................................................  
4-3  
4-4  
4-4  
Section 5  
Before Calling for Service  
Checklist.............................................................................................................  
5-1  
ii  
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Section 1  
General Information  
Model/Serial Number Location  
Record the model and serial number of your ice machine  
in the space provided below. These numbers are  
required when requesting information from your  
Manitowoc distributor, service representative, or the  
factory.  
The model and serial number are listed on the OWNER  
WARRANTY REGISTRATION CARD. They are also  
listed on the MODEL/SERIAL NUMBER DECAL affixed  
to the ice machine.  
MODEL AND  
SERIAL  
NUMBER  
MODEL AND  
SERIAL NUMBER  
Model/Serial Number Location  
Model Number:_____________________  
Serial Number:______________________  
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General Information  
Section 1  
Exclusions  
Owner Warranty Registration Card  
The following items are not included in the ice machine’s  
warranty coverage:  
GENERAL  
The packet containing this manual also includes  
warranty information. Warranty coverage begins the day  
your new ice machine is installed.  
1. Normal maintenance, adjustments and cleaning as  
outlined in this manual.  
2. Repairs due to unauthorized modifications to the ice  
machine or use of non-standard parts without prior  
written approval from Manitowoc Ice, Inc.  
Important  
Complete and mail the OWNER WARRANTY  
REGISTRATION CARD as soon as possible to  
validate the installation date.  
3. Damage caused by improper installation of the ice  
machine, electrical supply, water supply or drainage,  
or damage caused by floods, storms, or other acts of  
God.  
If you do not return your OWNER WARRANTY  
REGISTRATION CARD, Manitowoc will use the date of  
sale to the Manitowoc Distributor as the first day of  
warranty coverage for your new ice machine.  
4. Premium labor rates due to holidays, overtime, etc.;  
travel time; flat rate service call charges; mileage  
and miscellaneous tools and material charges not  
listed on the payment schedule. Additional labor  
charges resulting from the inaccessibility of  
equipment are also excluded.  
COMMERCIAL WARRANTY COVERAGE  
General  
The following Warranty outline is provided for your  
convenience. For a detailed explanation, read the  
warranty bond shipped with each product.  
5. Parts or assemblies subjected to misuse, abuse,  
neglect or accidents.  
Contact your local Manitowoc representative or  
Manitowoc Ice, Inc. if you need further warranty  
information.  
6. Damage or problems caused by installation,  
cleaning and/or maintenance procedures  
inconsistent with the technical instructions provided  
in this manual.  
Parts  
Manitowoc warrants the ice machine against defects in  
materials and workmanship, under normal use and  
service for there (3) years from the date of original  
installation.  
AUTHORIZED WARRANTY SERVICE  
To comply with the provisions of the warranty, a  
refrigeration service company, qualified and authorized  
by your Manitowoc distributor, or a Contracted Service  
Representative must perform the warranty repair.  
Labor  
Labor required to repair or replace defective  
components is covered for there (3) years from the date  
of original installation.  
NOTE: If the dealer you purchased the ice machine from  
is not authorized to perform warranty service, contact  
your Manitowoc distributor or Manitowoc Ice, Inc. for the  
name of the nearest authorized service representative.  
SERVICE CALLS  
Normal maintenance, adjustments and cleaning as  
outlined in this manual are not covered by the warranty.  
If you have followed the procedures listed in this manual,  
and the ice machine still does not perform properly, call  
your authorized service company.  
1-2  
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Section 1  
General Information  
RESIDENTIAL WARRANTY COVERAGE  
WHAT IS NOT COVERED?  
WHAT DOES THIS LIMITED WARRANTY COVER?  
This limited warranty does not cover, and you are solely  
responsible for the costs of: (1) periodic or routine  
maintenance, (2) repair or replacement of the Product or  
parts due to normal wear and tear, (3) defects or  
damage to the Product or parts resulting from misuse,  
abuse, neglect, or accidents, (4) defects or damage to  
the Product or parts resulting from improper or  
unauthorized alterations, modifications, or changes; and  
(5) defects or damage to any Product that has not been  
installed and/or maintained in accordance with the  
instruction manual or technical instructions provided by  
Manitowoc. To the extent that warranty exclusions are  
not permitted under some state laws, these exclusions  
may not apply to you.  
Subject to the exclusions and limitations below,  
Manitowoc Ice, Inc. (“Manitowoc”) warrants to the  
original consumer that any new ice machine  
manufactured by Manitowoc (the “Product”) shall be free  
of defects in material or workmanship for the warranty  
period outlined below under normal use and  
maintenance, and upon proper installation and start-up  
in accordance with the instruction manual supplied with  
the Product.  
HOW LONG DOES THIS LIMITED WARRANTY  
LAST?  
Ice Machine - Twelve (12) months from the sale date.  
except AS STATED IN THE following SENTENCE, THIS  
LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE  
WARRANTY OF MANITOWOC WITH REGARD TO  
THE PRODUCT. ALL implied warrantIES ARE  
STRICTLY limited to the duration of THE limited  
warranty applicable to the products as STATED ABOVE,  
INCLUDING BUT NOT LIMITED TO, ANY WARRANTY  
OF MERCHANTABILITY OR OF FITNESS FOR A  
PARTICULAR PURPOSE. Some states do not allow  
limitations on how long an implied warranty lasts, so the  
above limitation may not apply to you.  
WHO IS COVERED BY THIS LIMITED WARRANTY?  
This limited warranty only applies to the original  
consumer of the Product and is not transferable.  
WHAT ARE MANITOWOC ICE’S OBLIGATIONS  
UNDER THIS LIMITED WARRANTY?  
If a defect arises and Manitowoc receives a valid  
warranty claim prior to the expiration of the warranty  
period, Manitowoc shall, at its option: (1) repair the  
Product at Manitowoc’s cost, including standard straight  
time labor charges, (2) replace the Product with one that  
is new or at least as functionally equivalent as the  
original, or (3) refund the purchase price for the Product.  
Replacement parts are warranted for 90 days or the  
balance of the original warranty period, whichever is  
longer. The foregoing constitutes Manitowoc’s sole  
obligation and the consumer’s exclusive remedy for any  
breach of this limited warranty. Manitowoc’s liability  
under this limited warranty is limited to the purchase  
price of Product. Additional expenses including, without  
limitation, service travel time, overtime or premium labor  
charges, accessing or removing the Product, or shipping  
are the responsibility of the consumer.  
IN NO EVENT SHALL MANITOWOC or any of its  
affiliates BE LIABLE TO THE CONSUMER OR ANY  
OTHER person FOR ANY INCIDENTAL,  
CONSEQUENTIAL OR SPECIAL DAMAGES of any  
kind (including, without limitation, loss OF profits,  
revenue or business) ARISING FROM OR IN ANY  
MANNER CONNECTED WITH THE PRODUCT, ANY  
BREACH OF THIS LIMITED WARRANTY, OR ANY  
OTHER CAUSE WHATSOEVER, WHETHER BASED  
ON CONTRACT, TORT OR ANY OTHER THEORY OF  
LIABILITY. Some states do not allow the exclusion or  
limitation of incidental or consequential damages, so the  
above limitation or exclusion may not apply to you.  
HOW TO OBTAIN WARRANTY SERVICE  
HOW STATE LAW APPLIES  
To obtain warranty service or information regarding your  
Product, please contact us at:  
This limited warranty gives you specific legal rights, and  
you may also have rights that vary from state to state or  
from one jurisdiction to another.  
MANITOWOC ICE, INC.  
th  
2110 So. 26 St.,  
REGISTRATION CARD  
P.O. Box 1720,  
Manitowoc, WI 54221-1720  
To secure prompt and continuing warranty service, this  
warranty registration card must be completed and sent  
to Manitowoc within thirty (30) days from the sale date.  
Complete the following registration card and send it to  
Manitowoc at the address shown.  
Telephone: 920-682-0161 Fax: 920-683-7585  
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General Information  
Section 1  
THIS PAGE INTENTIONALLY LEFT BLANK  
1-4  
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Section 2  
Installation Instructions  
General  
These instructions are provided to assist the qualified  
installer.  
Dimensions  
50.00cm  
79.00cm  
57.00cm  
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Installation Instructions  
Section 2  
Ice machines, like other refrigeration equipment, reject  
heat through the condenser. It is helpful to know the  
amount of heat rejected by the ice machine when sizing  
air conditioning equipment where self-contained air-  
cooled ice machines are installed.  
Location of Ice Machine  
The location selected for the ice machine must meet the  
following criteria. If any of these criteria are not met,  
select another location.  
The location must be indoors.  
Leveling the Ice Machine  
The location must be free of airborne and other  
contaminants.  
After moving the ice machine into the installation  
location, it must be leveled for proper operation. Follow  
these steps to level the ice machine:  
The air temperature must be at least 10°C (50°F),  
but must not exceed 40°C (110°F).  
1. Check the level of the ice machine from front to back  
and from side to side.  
The location must not be near heat-generating  
equipment or in direct sunlight.  
The location must be capable of supporting the  
weight of the ice machine and a full bin of ice.  
The location must allow enough clearance for water,  
drain and electrical connections in the rear of the ice  
machine.  
The location must not obstruct airflow through or  
around the ice machine (condenser airflow is in and  
out the front). Refer to the chart below for clearance  
requirements.  
Self-Contained Air-Cooled  
Top/Sides  
Back  
5” (127 mm)*  
5” (127 mm)*  
Checking for Level  
NOTE: The ice machine may be built into a cabinet.  
2. If the ice machine is not level, adjust the leveling  
glides on each corner of the base of the ice machine  
as necessary.  
There is no minimum clearance requirement for the top  
or left and right sides of the ice machine. The listed  
values are recommended for efficient operation and  
servicing only.  
Caution  
!
The ice machine must be protected if it will be  
subjected to temperatures below 32°F (0°C).  
Failure caused by exposure to freezing  
temperatures is not covered by the warranty. See  
“Removal from Service/Winterization” Section 4.  
Ice Machine Heat of Rejection  
Heat of Rejection*  
Series  
Leveling Glide  
Ice Machine  
Air Conditioning**  
1600  
Peak  
3. Check the level of the ice machine after each  
adjustment of the leveling glides.  
QM30  
2350  
4. Repeat steps 2 and 3 until the ice machine is level  
from front to back and from side to side.  
*B.T.U./Hour  
** Because the heat of rejection varies during the ice making  
cycle, the figure shown is an average.  
2-2  
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Section 2  
Installation Instructions  
Electrical Service  
!
Warning  
!
Warning  
All wiring must conform to local, state and national  
codes.  
Never use an extension cord. If an outlet is not  
within reach of the ice machine’s power cord, have  
a proper amperage outlet wired closer to the ice  
machine.  
Voltage Phase  
230/50/1  
Electrical Rating  
0.6kW  
FUSE/CIRCUIT BREAKER  
A separate fuse/circuit breaker must be provided for  
each ice machine.  
115/60/1  
0.6kW  
NOTE: A disconnect means must be provided for field  
wiring.  
VOLTAGE  
The maximum allowable voltage variation is ± 10% of  
the rated voltage on the ice machine model/serial  
number plate at start-up (when the electrical load is  
highest).  
ELECTRICAL RATING  
The electrical rating is used to help select the wire size  
of the electrical supply. The wire size (or gauge) also  
depends on location, materials used, length of run, etc.,  
so it must be determined by a qualified electrician.  
!
Warning  
The ice machine must be grounded in accordance  
with national and local electrical codes.  
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Installation Instructions  
Section 2  
ELECTRICAL CORD STRAIN RELIEF  
TERMINAL BLOCK WIRE CONNECTION  
To prevent strain at the electrical connection inside the  
ice machine, an electrical cord strain relief device must  
be installed on the rear panel of the ice machine.  
!
Warning  
Always disconnect power to the ice machine before  
working on electrical circuitry.  
1. Disassemble the strain relief device into its three  
components.  
After the electrical cord is installed in the strain relief  
device, the cord must be connected to the terminal block  
to supply power to the ice machine.  
2. Install the cord holder through the opening in the  
lower right corner of the rear panel of the ice  
machine.  
1. Remove two Phillips head screws to remove the  
lower panel from the front of the ice machine.  
RETAINING NUT  
(BEHIND THE  
PANEL)  
2. Carefully reach into the ice machine and pull the  
electrical cord forward to the terminal block.  
3. Strip away enough insulation from the electrical cord  
to allow for good electrical connections at the  
terminal block.  
CORD  
HOLDER  
TERMINAL  
BLOCK  
ELECTRICAL  
CORD  
L1  
COMPRESSION  
NUT  
N
GND  
Strain Relief Installation  
ELECTRICAL  
CORD  
3. Hand-tighten the retaining nut onto the cord holder  
from inside the ice machine rear panel.  
4. Slide the compression nut over the electrical cord.  
Terminal Block Connections  
5. Feed about 1.5 m (5 ft.) of electrical cord through the  
cord holder. (The extra cord will allow the rear panel  
to be removed for future service.)  
4. Open the screw terminals on the terminal block.  
5. Connect each wire in the electrical cord to the  
appropriate screw terminal.  
6. Hand-tighten the compression nut onto the cord  
holder.  
6. Carefully tighten the screws over the wire.  
7. Tug lightly on each wire to be sure the connections  
are secure.  
2-4  
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Section 2  
Installation Instructions  
Water Service/Drains  
WATER SUPPLY  
Local water conditions may require treatment of the  
water to inhibit scale formation, filter sediment, remove  
chlorine, and improve taste and clarity.  
Install a water shut-off valve for both the ice making  
and condenser water lines (if applicable).  
Insulate water lines to prevent condensation.  
Important  
Important  
If you are installing a Manitowoc Tri-Liminator  
water filter system, refer to the Installation  
Instructions supplied with the filter system for ice  
making water inlet connections.  
The water inlet line is connected to the water  
valve. This valve is located just behind the front  
panel of the ice machine.  
DRAIN CONNECTIONS  
Follow these guidelines to install water inlet lines:  
Follow these guidelines when installing drain lines to  
prevent drain water from flowing back into the ice  
machine and storage bin:  
Connect to potable water supply only.  
Do not connect the ice machine to a hot water  
supply. Be sure all hot water restrictors installed for  
other equipment are working. (Check valves on sink  
faucets, dishwashers, etc.)  
Drain lines must have a 2.5 cm (1 inch) drop per 1  
meter (40 inches) of run, and must not create traps.  
The floor drain must be large enough to  
accommodate drainage from all drains.  
If water pressure exceeds the maximum  
recommended pressure, obtain a water pressure  
regulator from your Manitowoc distributor.  
Insulate the bin drain line to prevent condensation.  
WATER SUPPLY AND DRAIN LINE SIZING/CONNECTIONS  
Caution  
!
Plumbing must conform to state and local codes.  
Water  
Ice Machine  
Fitting  
Tubing Size Up to Ice  
Machine Fitting  
Water  
Temperature  
Pressure  
1
1
10°C (50°F)Min.  
240 kPA (34.8 psi)Min.  
3/4” male hose  
connection  
0.95 cm (3/8”) minimum  
inside diameter  
Ice Making  
Water Inlet  
3
2
2
30°C (86°F)Max.  
620 kPA (89.9 psi)Max.  
Ice Making/  
Bin Water  
Drain  
1.59 cm (5/8”) inside  
diameter flexible  
hose  
1.59 cm (5/8”) minimum  
inside diameter  
——  
——  
1
2
3
Min. = Minimum  
Max. = Maximum  
A 3/4” by 11-1/2 threads per inch to 14 threads per inch adapter is factory installed. Remove this adapter if 11-1/2  
threads per inch connection is desired.  
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Installation Instructions  
Section 2  
OVERFLOW  
TUBE  
DRAIN  
HOLE  
ICE MAKING/BIN WATER DRAIN TUBING  
1.59 cm (5/8”) MINIMUM INSIDE DIAMETER  
ICE MAKING WATER INLET TUBING  
0.95 cm (3/8”) MINIMUM INSIDE DIAMETER  
Typical Water Supply and Drain Line Sizing and Connections  
2-6  
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Section 3  
Operation  
Sequence of Operation  
Control Board Relays  
Ice Making Sequence  
of Operation  
2
3
1
Length of  
“ON” Time  
Hot Gas Valve  
Water Fill Valve  
Water Pump  
Fan Motor  
Compressor  
Start-Up*  
2.9 Minutes  
(175 Seconds)  
off  
on  
on  
on  
on  
off  
on  
off  
on  
1.Water Purge  
2.Refrigeration  
System Start-Up  
5 Seconds  
3.Freeze Cycle  
4.Harvest Cycle  
5.Auto Shut-Off  
Automatically deter-  
mined  
Automatically deter-  
mined  
on  
off  
on  
off  
off  
off  
Until bin thermostat  
re-closes  
*Initial Start-Up or Start-Up After Automatic Shut-Off  
INITIAL START-UP OR START-UP AFTER AUTOMATIC SHUT-OFF  
1. Water Purge  
4. harvest cycle  
The water fill valve and the hot gas valve are energized  
for 2.9 minutes (175 seconds). This ensures that the ice  
making cycle starts with fresh water, and that the  
refrigerant pressures are equalized prior to refrigeration  
system start-up.  
The condenser fan motor and water pump de-energize.  
The water fill valve energizes to purge the water in the  
water trough. The hot gas valve also energizes at the  
beginning of the harvest cycle to divert hot refrigerant  
gas into the evaporator. The hot refrigerant gas warms  
the evaporator, causing the cubes to slide, as a sheet,  
off the evaporator and into the ice storage bin.  
2. Refrigeration System Start-Up  
The compressor starts 2.9 minutes (175 seconds) after  
the water fill valve and hot gas valve are energized. (The  
water fill valve and hot gas valve remain energized for 5  
seconds during compressor start-up, and then shut off.)  
The compressor remains on throughout the entire freeze  
and harvest cycles.  
The control system automatically determines the length  
of the harvest cycle, based on the temperature of the  
refrigeration system liquid line at the end of the freeze  
cycle. At the end of the harvest cycle, the ice machine  
returns to another freeze cycle.  
5. automatic shut-off  
3. freeze cycle  
The ice machine shut-off is controlled by the level of ice  
in the ice storage bin. When the bin is full, ice cubes  
contact the bin thermostat bulb holder, which cools down  
and opens to stop the ice machine. The ice machine  
remains off until enough ice has been removed from the  
bin. This causes the thermostat bulb holder to warm and  
close, restarting the ice machine. When the ice machine  
restarts, it returns to the start-up sequence.  
The condenser fan motor and water pump are energized  
and remain on throughout the entire freeze cycle. An  
even flow of water is directed across the evaporator and  
into each cube cell, where it freezes.  
The control system automatically determines the length  
of the freeze cycle by monitoring the temperature of the  
refrigeration system liquid line.  
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Operation  
Section 3  
Ice Thickness Adjustment  
QM30 dice ice cube formation is slightly different from  
our previous models. Manitowoc ice machines have a  
unique cube shape. It is normal to have a dimple in the  
ice cube (a concave indentation in the cube). Ice cubes  
from the QM30 may appear to have a slightly larger  
dimple than other Manitowoc dice cube machines.  
Therefore, cube size for the QM30 is determined by  
measuring the slab weight (the combined weight of all  
cubes from one harvest cycle). To determine proper  
slab weight follow the instructions listed below.  
4. Remove the air filter.  
5. Remove the two screws holding the front panel in  
place and remove the front cover.  
6. Locate the ice thickness control dial on the control  
board (see below). Turn the dial clockwise for a  
thicker cube or counter clockwise for a thinner cube.  
ICE THICKNESS  
ADJUSTMENT  
DIAL  
A DIMPLE IN  
EACH CUBE  
CELL IS  
DIAL IS  
FACTORY SET  
TO ZERO  
NORMAL  
ICE BRIDGE SHOULD BE 1.5  
MM TO 3.2 MM THICKNESS  
Ice Thickness Adjustment Dial  
7. Assure all of the panels and air filter are reinstalled  
properly and the bin door is closed. Repeat steps  
one through three.  
Correct Ice Bridge Thickness  
1. Ensure the air filter, front, and back panels are  
installed properly and close the bin door.  
After completing the procedure above, if you are unable  
to obtain a sheet of ice weighing 200 - 270g  
2. During the third harvest cycle open the bin door and  
catch the entire slab of ice.  
(7 - 9-oz) contact the Manitowoc Service Department for  
further assistance.  
3. Weigh the ice slab. The combined weight of all  
cubes from one harvest should weigh between 200 -  
270g (7 - 9-oz). If the slab weight is within this  
range, the ice machine is working properly and no  
further action is needed. If the slab weight is not  
within this range or you desire a slightly thicker or  
thinner cube, continue to step four.  
!
Warning  
Do not touch electrical wires. Disconnect power to  
the ice machine before making any ice thickness  
adjustments.  
3-2  
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Section 4  
Maintenance  
step 4 Wait until water flows over the evaporator (about  
three minutes) then add the proper amount of  
Manitowoc Ice Machine Cleaner to the water trough.  
Interior Cleaning and Sanitizing  
GENERAL  
Clean and sanitize the ice machine every six months for  
efficient operation. If the ice machine requires more  
frequent cleaning and sanitizing, consult a qualified  
service company to test the water quality and  
recommend appropriate water treatment.  
Model  
Amount of Cleaner  
QM30  
45 ml  
step 5 Wait until the clean cycle is complete  
(approximately 45 minutes) then place the toggle switch  
in the OFF position, disconnect power and water  
supplies to the ice machine.  
The ice machine must be taken apart for cleaning and  
sanitizing.  
!
Warning  
Caution  
!
Disconnect electric power to the ice machine at the  
electric switch box before proceeding.  
Use only Manitowoc approved Ice Machine Cleaner  
(part number 94-0546-3) and Sanitizer (part  
number 94-0565-3). It is a violation of Federal law  
to use these solutions in a manner inconsistent with  
their labeling. Read and understand all labels  
printed on bottles before use.  
step 6 Remove parts for cleaning.  
A. Remove the Overflow Tube  
To remove the tube, lift it up while using a  
slight back and forth motion to loosen it from  
the drain hole.  
CLEANING AND SANITIZING PROCEDURE  
When installing the tube, be sure it is completely  
inserted into the drain hole to prevent water leakage  
during normal operation.  
Caution  
!
Do not mix Ice Machine Cleaner and Sanitizer  
solutions together. It is a violation of Federal law to  
use these solutions in a manner inconsistent with  
their labeling.  
OVERFLOW  
DRAIN  
TUBE  
HOLE  
!
Warning  
Wear rubber gloves and safety goggles (and/or face  
shield) when handling Ice Machine Cleaner or  
Sanitizer.  
Ice machine cleaner is used to remove lime scale and  
mineral deposits. Ice machine sanitizer disinfects and  
removes algae and slime.  
step 1 Set the toggle switch to the OFF position after  
ice falls from the evaporator at the end of a Harvest  
cycle. Or, set the switch to the OFF position and allow  
the ice to melt off the evaporator.  
Caution  
!
Never use anything to force ice from the evaporator.  
Damage may result.  
Removing the Overflow Tube  
B. Remove the Vinyl Hose  
step 2 Remove all ice from the bin.  
step 3 To start a cleaning cycle, move the toggle switch  
to the WASH position.  
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4-1  
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Maintenance  
Section 4  
Disconnect the water pump discharge hose  
from the distribution tube and water pump.  
Evaporator plastic parts – including top,  
bottom and sides  
C. Remove the Water Pump  
Bin bottom, sides and top  
Disconnect the water pump power cord.  
Rinse all areas thoroughly with clean water.  
Loosen the screws that hold the water pump  
in place.  
step 10 Mix a solution of sanitizer and warm water.  
Solution Type  
Sanitizer  
Water  
Mixed With  
Lift the water pump and bracket assembly up  
and off the screws.  
120ml(4ounces)  
sanitizer  
23 L. (6 gal )  
SCREWS  
step 11 Use 1/2 of the sanitizer/water solution to  
sanitize all removed components. Use a cloth or sponge  
to liberally apply the solution to all surfaces of the  
removed parts or soak the removed parts in the  
sanitizer/water solution. Do not rinse parts after  
sanitizing.  
step 12 Use 1/2 of the sanitizer/water solution to  
sanitize all foodzone surfaces of the ice machine and  
bin. Use a cloth or sponge to liberally apply the solution.  
When sanitizing, pay particular attention to the following  
areas:  
Evaporator plastic parts - including top,  
bottom and sides  
WATER  
PUMP  
Bin bottom, sides and top  
Do not rinse the sanitized areas.  
Removing the Water Pump  
step 13 Replace all removed components.  
D. Remove the Water Trough  
step 14 Reapply power and water to the ice machine  
and place the toggle switch in the WASH position.  
Remove the screws holding the water trough  
to the walls of the cabinet.  
step 15 Add the proper amount of Manitowoc Ice  
step 7 Mix a solution of cleaner and warm water.  
Depending on the amount of mineral buildup, a larger  
quantity of solution may be required. Use the ratio in the  
table below to mix enough solution to thoroughly clean  
all parts.  
Machine Sanitizer to the water trough.  
Model  
QM30  
Amount of Sanitizer  
45 ml  
step 16 Wait until the sanitize cycle is complete  
(approximately 45 minutes) then place the toggle switch  
in the OFF position, disconnect power and water  
supplies to the ice machine.  
Solution Type  
Cleaner  
Water  
Mixed with  
500 ml (16 oz)  
cleaner  
4L. (1 gall)  
!
Warning  
step 8 Use ½ of the cleaner/water solution to clean all  
components. The cleaner solution will foam when it  
contacts lime scale and mineral deposits; once the  
foaming stops use a soft bristle brush, sponge or cloth  
(not a wire brush) to carefully clean the parts. Soak the  
parts for 5 minutes (15 – 20 minutes for heavily scaled  
parts). Rinse all components with clean water.  
Disconnect electric power to the ice machine at the  
electric switch box before proceeding.  
step 17 Repeat step 6 to remove parts for hand  
sanitizing.  
step 9 While components are soaking, use ½ of the  
cleaner/water solution to clean all foodzone surfaces of  
the ice machine and bin. Use a nylon brush or cloth to  
thoroughly clean the following ice machine areas:  
4-2  
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Section 4  
Maintenance  
step 18 Mix a solution of sanitizer and warm water.  
Exterior Cleaning  
Clean the area around the ice machine as often as  
necessary to maintain cleanliness and efficient  
operation.  
Solution Type  
Sanitizer  
Water  
Mixed With  
120 ml (4 oz) san-  
itizer  
23L. (6 gal )  
Sponge any dust and dirt off the outside of the ice  
machine with mild soap and water. Wipe dry with a  
clean, soft cloth.  
step 19 Use 1/2 of the sanitizer/water solution to  
sanitize all removed components. Use a cloth or sponge  
to liberally apply the solution to all surfaces of the  
removed parts or soak the removed parts in the  
sanitizer/water solution. Do not rinse parts after  
sanitizing.  
Treat all exterior stainless steel surfaces with a  
commercial grade stainless steel cleaner/polish.  
Ice Machine Inspection  
step 20 Use 1/2 of the sanitizer/water solution to  
sanitize all foodzone surfaces of the ice machine and  
bin. Use a cloth or sponge to liberally apply the solution.  
When sanitizing, pay particular attention to the following  
areas:  
Check all water fittings and lines for leaks. Also, make  
sure the refrigeration tubing is not rubbing or vibrating  
against other tubing, panels, etc.  
Do not put anything (boxes, etc.) in front of the ice  
machine. There must be adequate airflow through and  
around the ice machine to maximize ice production and  
ensure long component life.  
Evaporator plastic parts - including top,  
bottom and sides  
Bin bottom, sides and top  
Do not rinse the sanitized areas.  
step 21 Replace all removed components.  
step 22 Reapply power and water to the ice machine  
and place the toggle switch in the ICE position.  
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4-3  
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Maintenance  
Section 4  
4. Use a commercial condenser coil cleaner. Follow  
the directions and cautions supplied with the  
cleaner.  
Cleaning The Condenser  
!
Warning  
Disconnect electric power to the ice machine at the  
electric service switch before cleaning the  
condenser.  
5. Straighten any bent condenser fins with a fin comb.  
6. Carefully wipe off the fan blades and motor with a  
soft cloth. Do not bend the fan blades. If the fan  
blades are excessively dirty, wash with warm, soapy  
water and rinse thoroughly.  
A dirty condenser restricts airflow, resulting in  
excessively high operating temperatures. This reduces  
ice production and shortens component life. Clean the  
condenser at least every six months. Follow the steps  
below.  
Caution  
!
If you are cleaning the condenser fan blades with  
water, cover the fan motor to prevent water damage.  
!
Warning  
Removal from Service/Winterization  
The condenser fins are sharp. Use care when cleaning  
them.  
Special precautions must be taken if the ice machine is  
to be removed from service for an extended period of  
time or exposed to ambient temperatures of 0°C (32°F)  
or below.  
1. The washable aluminum filter on self-contained ice  
machines is designed to catch dust, dirt, lint and  
grease. This helps keep the condenser clean. Clean  
the filter with a mild soap and water solution.  
Caution  
!
If water is allowed to remain in the ice machine in  
freezing temperatures, severe damage to some  
components could result. Damage of this nature is  
not covered by the warranty.  
1. Disconnect the electric power at the circuit breaker  
or the electric service switch.  
2. Turn off the water supply.  
3. Remove the water from the water trough.  
REMOVE THE  
FILTER  
4. Disconnect the drain and the incoming ice-making  
water line at the rear of the ice machine.  
5. Make sure no water is trapped inside the ice  
machine incoming water lines, drain lines,  
distribution tubes, etc. Blow compressed air through  
the line if necessary.  
Removing the Filter  
2. Clean the outside of the condenser with a soft brush  
or a vacuum with a brush attachment. Clean from  
top to bottom, not side to side. Be careful not to  
bend the condenser fins.  
3. Shine a flashlight through the condenser to check  
for dirt between the fins. If dirt remains: Blow  
compressed air through the condenser fins from the  
inside. Be careful not to bend the fan blades.  
4-4  
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Section 5  
Before Calling for Service  
Checklist  
If a problem arises during operation of your ice machine, follow the checklist below before calling for service.  
Problem  
Possible Cause  
To Correct  
Ice machine does not operate  
No electrical power to the ice machine  
Replace the fuse/reset the breaker/turn on  
the main switch  
Toggle switch set improperly  
Move the toggle switch to the ON position  
Low air temperature around ice machine  
Air temperature must be at least 10°C  
(50°F)  
Ice machine does not release ice or Ice machine is dirty  
Clean and sanitize the ice machine  
Level the ice machine  
is slow to harvest  
Ice machine is not level  
Low air temperature around ice machine  
Air temperature must be at least 10°C  
(50°F)  
Ice quality is poor (soft or not clear) Poor incoming water quality  
Contact a qualified service company to  
test the quality of the incoming water and  
make appropriate filter recommendations  
Water filtration is poor  
Replace the filter  
Ice machine is dirty  
Clean and sanitize the ice machine  
Water inlet valve filter screen is dirty  
Remove the water inlet valve and clean  
the filter screen  
Water softener is working improperly (if  
applicable)  
Repair the water softener  
Continued on next page...  
Part Number 000001772 07/08  
5-1  
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Before Calling for Service  
Section 5  
Problem  
Possible Cause  
To Correct  
Ice machine produces shallow or  
incomplete cubes, or the ice fill  
pattern on the evaporator is  
incomplete  
Water level is low  
Be sure the overflow tube is fully seated to  
prevent water leakage  
Water inlet valve filter screen is dirty  
Remove the water inlet valve and clean  
the filter screen  
Water filtration is poor  
Hot incoming water  
Replace the filter  
Connect the ice machine to a cold water  
supply  
Ice thickness adjustment dial is not set  
properly  
Adjust the ice thickness adjustment dial  
Incorrect incoming water pressure  
Water pressure must be 240-620 kPA  
(34.8 - 89.9 psi)  
Ice machine is not level  
Level the ice machine  
Low ice capacity  
Water inlet valve filter screen is dirty  
Remove the water inlet valve and clean  
the filter screen  
Incoming water supply is shut off  
The air filter is dirty  
Open the water service valve  
Clean the air filter  
The condenser is dirty  
Clean the condenser  
Inadequate airflow at the front of the ice  
machine  
Remove items blocking airflow at the front  
of the ice machine  
Ice thickness adjustment dial is not set  
properly  
Adjust the ice thickness adjustment dial  
5-2  
Part Number 000001772 07/08  
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© 2007 Manitowoc  
may necessitate change of  
specifications without notice.  
Part Number 000001772 07/08  
Manitowoc Foodservice Group  
2110 South 26th Street, P.O. Box 1720  
Manitowoc, WI 54221-1720, USA  
Ph: 920-682-0161 Fax: 920-683-7589  
Visit us online at: www.manitowocfsg.com  
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