STUDIO RECORDING PREAMP
with 192kHz FIREWIRE I/O
O W N E R ’ S M A N U A L
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Table of Contents
Introduction................................................................................................................................. 5
Getting Started ...........................................................................................................................6
Zero the Controls................................................................................................................................................................... 6
Connections............................................................................................................................................................................. 6
Set the Levels .......................................................................................................................................................................... 6
Set the Console Control Panel ........................................................................................................................................... 6
Start Recording to DAT .........................................................................................................................................................7
Start Recording to DAW........................................................................................................................................................7
Hookup Diagrams.......................................................................................................................8
Onyx 400F Features ..................................................................................................................12
Front Panel..............................................................................................................................................................................12
1. Power Switch...................................................................................................................................................................12
2. CLOCK SOURCE Indicators .........................................................................................................................................12
3. FireWire Indicator .........................................................................................................................................................12
4. MIDI Indicators..............................................................................................................................................................12
5. CONTROL ROOM Level...............................................................................................................................................12
6. PHONES 1 and 2 Level ..................................................................................................................................................12
7. PHONES 1 and 2 Outputs.............................................................................................................................................12
8. 48V Phantom Power Switch ..................................................................................................................................... 13
9. Channel GAIN ................................................................................................................................................................ 13
10. Signal Level Indicators............................................................................................................................................... 13
11. Instrument Switch ....................................................................................................................................................... 13
12. Instrument Input ......................................................................................................................................................... 13
Rear Panel ...............................................................................................................................................................................14
13. MIC/Line Inputs...........................................................................................................................................................14
14. INSERTS ..........................................................................................................................................................................14
15. LINE IN (Channels 5-8)................................................................................................................................................ 15
16. LINE OUT........................................................................................................................................................................ 15
17. CR OUT............................................................................................................................................................................ 15
18. WORD CLOCK IN/OUT.............................................................................................................................................. 15
19. FIREWIRE.......................................................................................................................................................................16
20. MIDI IN/OUT...............................................................................................................................................................16
21. S/PDIF IN/OUT............................................................................................................................................................17
22. Power Receptacle .......................................................................................................................................................17
information about this and other Mackie products.
Part No. SW0204 Rev. A 5/05
©2005 LOUD Technologies Inc. All Rights Reserved.
3
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Onyx 400F Console.................................................................................................................. 18
Installing the Software........................................................................................................................................................18
Computer Requirements.................................................................................................................................................18
A Note about Hard Drive Speed:...................................................................................................................................18
Installing the Drivers and Onyx 400F Console .........................................................................................................18
Macintosh OS X Audio MIDI Setup .............................................................................................................................20
Installing Tracktion 2........................................................................................................................................................21
Using the Onyx 400F Console...........................................................................................................................................23
Settings.................................................................................................................................................................................23
Outputs............................................................................................................................................................................... 26
Appendix A: Service Information.........................................................................................27
Warranty Service ................................................................................................................................................................. 27
Troubleshooting................................................................................................................................................................... 27
Repair...................................................................................................................................................................................... 28
Appendix B: Connections .......................................................................................................29
Appendix C: Technical Info .....................................................................................................31
Onyx 400F Specifications................................................................................................................................................... 31
Onyx 400F Block Diagram..................................................................................................................................................33
Onyx 400F Limited Warranty............................................................................................... 35
Please write your serial number here for future
reference (i.e., insurance claims, tech support,
return authorization, etc.)
Purchased at:
Date of purchase:
4
ONYX 400F
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Introduction
the headphone and control room outputs mirror the
ASIO/Core Audio Outputs 1 and 2 or the ASIO/Core Audio
Outputs 7 and 8. You can also select whether the S/PDIF
I/O is formatted for consumer or professional status.
Thank you for choosing a Mackie Onyx 400F ten-
channel professional audio interface for studio digital
audio recording. The Onyx Series microphone preamps
are designed for the digital era and offer the newest fea-
tures and latest technologies for digital studio recording
in a durable, road-worthy package.
HOW TO USE THIS MANUAL
We know that many of you can’t wait to get your
new preamp/FireWire interface hooked up, and you’re
probably not going to read the manual first (sigh!). So
the first section after this introduction is a Quick-Start
Guide called “Getting Started” to help you get the Onyx
400F set up fast so you can start using it right away.
Right after that are the ever popular hook-up diagrams
that show typical setups for recording.
The Onyx 400F is equipped with four of our new
premium precision-engineered studio-grade Onyx mic
preamps. Mackie is renowned for the high-quality mic
preamps used in our mixers, and the Onyx mic pre’s
are better than ever, with specifications rivaling other
stand-alone mic preamplifiers at twice the price.
The Onyx 400F is designed to be a transparent audio
interface for direct tracking and mixdown. It works with
virtually any ASIO/Core Audio compliant DAW software
application on a PC or Mac as a 10x10 audio interface
and 1x1 MIDI interface.
Then, when you have time, read the Features Descrip-
tion section. This describes every knob, button, and con-
nection point on the Onyx 400F, as well as the software
settings and controls.
Channels 1 and 2 feature an instrument select switch,
which lets you connect an acoustic, electric, or bass
guitar directly to the preamp, eliminating the need for
an external direct box.
Throughout this section you’ll find illustrations with
each feature numbered. If you want to know more about
a feature, simply locate it on the appropriate illustra-
tion, notice the number attached to it, and find that
number in the nearby paragraphs.
Channels 1-4 have a Neutrik™ Combo input connector,
which allows you to use either a 1/4" TRS connector or
an XLR connector. A global 48V switch applies phantom
power to all four XLR input connectors. Insert jacks are
provided for channels 1-4 to send and return the signal
to an external processor. These are pre-A/D so they work
great for compressors and other dynamic processors.
This icon marks information that is
critically important or unique to the
Onyx 400F. For your own good, read
them and remember them. They will
be on the final test.
This icon leads you to in-depth expla-
nations of features and practical tips.
While not mandatory, they usually have
some valuable nugget of information.
Channels 5-8 each have a 1/4" TRS input connector and
accept line-level signals. Eight channels of analog bal-
anced line outputs are provided on 1/4" TRS connectors.
Two channels of digital inputs and outputs are provided
on two S/PDIF RCA-type connectors. A FireWire connec-
tor provides a simple connection to a laptop or desktop
computer and allows all 10 channels (eight analog and
two S/PDIF) to be streamed to and from your software of
choice. There are two FireWire connectors so the Onyx
400F can be placed in a daisy-chain FireWire connection.
A PLUG FOR THE CONNECTOR SECTION
Appendix B is a section on connectors: XLR connec-
tors, balanced connectors, unbalanced connectors, and
the insert connectors used on the Onyx 400F.
More resources on our website at www.mackie.com.
THE GLOSSARY: A Haven of Non-Techiness for
the Neophyte
The “Glossary of Terms” is a fairly comprehensive
dictionary of pro-audio terms. If terms like “clipping,”
“noise floor,” or “unbalanced” leave you blank, refer to
this glossary for a quick explanation.
The Onyx 400F uses the Texas Instruments
TMS320C6713 DSP, which is capable of 1800 million
instructions per second (MIPS) and can operate with
32-bit or 64-bit word instructions. This reflects the same
64-bit quality found in the latest generation of DAWs, in-
cluding Tracktion 2, and is why the Onyx 400F is capable
of zero-latency recording (and why it sounds so good!).
The Onyx 400F Console software is a control panel that
allows you to choose the sample rate (44.1, 48, 88.2, 96,
176.4, or 192 kHz) for the internal A/D and D/A convert-
ers, and the clock source (from an external clock con-
nected to the external word clock input connector on the
rear panel, from the S/PDIF input, or from the internal
clock). You can turn the DSP Mixer on and off, which
is a matrix mixer that allows you to provide a separate
mix for each pair of outputs. You can choose whether
ARCANE MYSTERIES ILLUMINATED
“Arcane Mysteries” discusses some of the down ‘n’ dirty
practical realities of microphones, fixed installations,
grounding, and balanced versus unbalanced lines. It’s a
goldmine for the neophyte, and even the seasoned pro
might learn a thing or two.
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Getting Started
READ THIS PAGE!!
Set the Levels
To set the channel GAIN controls (on channels 1-4),
Even if you’re one of those people
who never reads manuals, all we ask it’s not even necessary to hear what you’re doing at the
is that you read this page now before outputs of the preamplifier. The following steps must be
you begin using the Onyx 400F. You’ll performed one channel at a time.
be glad you did!
1. Play something into the selected input. This could
The Onyx 400F can be used in standalone mode, or
be an instrument, a singing or speaking voice, or
a line input such as a CD player or tape recorder
output. Be sure that the volume of the input source
is the same as it would be during normal use. If it
isn’t, you might have to readjust these levels later.
connected to a computer with the FireWire connection.
Either way, you will want to install the Windows drivers
(PC only) and the Onyx 400F Console software on your
computer first to get the internal routing setup. Refer to
page 18 for instructions on installing the software.
2. Adjust the channel’s GAIN control so that the
“–20” and “–10” LEDs light frequently or continu-
ously, and the “OL” LED doesn’t light at all (or only
fl ashes occasionally).
Once you’ve installed the software, proceed as follows:
Zero the Controls
3. Repeat for each channel.
1. Turn down the channel GAIN controls, and the
Control Room and Phones level controls.
4. Since channels 5-8 and the S/PDIF inputs (chan-
nels 9-10) don’t have an input GAIN control, their
input levels must be adjusted at the source. You can
monitor the input level either with the Onyx 400F
Console (with the DSP Mixer turned on in the Set-
tings tab), or with the input metering of your DAW
software application.
2. Set all push button switches to their “out” positions.
3. Turn the POWER switch off.
Connections
This tutorial demonstrates how to route four input
channels to your DAW and mix them down to a 2-track
5. Adjust the source level control so the meter
indicates between –20 and –10. You want to avoid
having the OL (Overload) LED light.
S/PDIF output to a DAT
:
1. Plug a microphone into channel 1’s MIC input. You
can plug additional microphones or instruments
into channels 2-4.
Set the Console Control Panel
1. Select the “Settings” tab in the Console control
panel. Select 44.1 kHz sample rate, DSP Mixer On,
and Headphones Mirror Outputs 1/2.
2. Connect the FireWire connector from the Onyx 400F
to the FireWire connector on your computer.
Note: The Onyx 400F is equipped with two 6-pin
FireWire connectors and comes with a 6-pin to
6-pin FireWire cable. If your computer has a 4-pin
FireWire connector, you can purchase a 6-pin to
4-pin FireWire adapter cable at many computer
supply stores or online.
2. Select the “Outputs 1/2” tab. Make sure the MUTE
buttons for Inputs 1-4 and the Master fader are
deselected and the faders are all the way up (0 dB).
Set the Pan for Input 1 full left, for Input 2 full right,
Input 3 full left, and Input 4 full right (or adjust the
Pan controls to your preference).
3. Plug in the detachable linecord, connect it to an AC
outlet, and turn on the Onyx 400F’s POWER switch.
3. Select the “Outputs 9/10” tab (this is for the S/PDIF
outputs). Set it the same way you did for Outputs
1/2 in step 2 above.
4. If the microphone is a dynamic microphone, leave
the 48V switch out. If it’s a condenser microphone,
push in the 48V phantom power button to turn on
the phantom power for channels 1-4.
4. Connect a pair of headphones to one of the Phones
outputs. Slowly turn up the Phones Level control
while music is playing. You will be monitoring Out-
puts 1/2. This should be the same mix as Outputs
9/10 if you set them up the same way, which goes to
the DAT recorder.
5. Open the Onyx 400F FireWire Conole software
application.
6. Connect the S/PDIF output to the S/PDIF input on
a DAT or other S/PDIF-compatible recorder.
6
ONYX 400F
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Other Nuggets of Wisdom
Start Recording to DAT
•
You can connect the analog outputs from any
line-level source to the LINE INPUTS on the Onyx
400F and use its high-quality analog-to-digital
converters to get your analog signals to your digital
recorder(s).
1. Now you can use the Onyx 400F in Standalone mode
by closing the 400F Console and disconnecting the
FireWire connection from your computer. It retains
the settings you made with the Console Control
Panel and you can make a stereo recording with
your DAT or other recording device connected to
the S/PDIF output.
•
•
Always turn the Onyx 400F off before making or
changing connections.
When you shut down your equipment, turn off the
amplifiers first. When powering up, turn on the
amplifiers last.
You can set up the Onyx 400F as a
10x2 standalone rackmount mixer by
adjusting the faders and pan controls
for all the inputs in the “Outputs 1/2”
tab in the Console Control Panel and
using the Control Room outputs as
•
•
Never listen to loud music for prolonged periods.
Please see the Safety Instructions on page 2 for
information on hearing protection.
the stereo output (make sure “Mirror Outputs 1/2”
is selected in the Settings tab). When you discon-
nect the FireWire connection between the 400F and
the computer, the settings are retained. When you
turn off the 400F, the settings are saved to the flash
memory in the 400F and recalled when you next
turn it on.
Save the shipping box! You may need it someday,
and you don’t want to have to pay for another one.
That’s it for the “Getting Started” section. Next comes
the “Hookup” section that shows you some typical ways
that you might use the Onyx 400F in real applications.
After that, you can take the grand tour of the Onyx
400F, with descriptions of every knob, button, input, and
output. We encourage you to take the time to read all of
the feature descriptions, but at least you know it’s there
if you have any questions.
Start Recording to DAW
1. Select the Onyx 400F as the sound device in your
DAW application. Each DAW application has its own
method of doing this, so refer to your DAW applica-
tion’s manual if you are not sure. In Tracktion 2, this
is done in “Audio Devices” under the “Settings” tab.
2. You should now see the signals from the Onyx 400F
appearing on the meters in your DAW. Start recording
and hear the Onyx 400F in stunning crystal clarity.
Note: The signals appearing at the inputs to the
DAW are not affected by the settings in the 400F
Console Output tabs. Each input on the Onyx 400F
appears at its corresponding input in the DAW.
7
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Hookup Diagrams
Headphones
for Talent
Electric Guitar
Headphone Distribution
Amp
Bass Guitar
(to Instrument Input
on Front Panel
Mics
Powered
Studio Monitors
Stereo Guitar
Effects
Mics
2-Channel Mic Pre
(with S/PDIF Output)
Headphones
For Engineer
(From Front Panel)
INSERTS
1
LINE IN
E OU
3
CR
MIC/LINE
7
8
5
6
1
2
L
R
3
4
7
8
5
S/
4
3
2
1
IN
~100-240 VAC
50-60Hz 20W
MIDI
IN
OUT
WORD CLOCK
IN OUT
FIREWIRE
4
2
6
OUT
Stereo DAT Recorder
(with S/PDIF Input)
External FireWire
Hard Drive
Mackie Control Universal
HOURS
MINUTES
SECONDS
FRAMES
Out In Out In
RUDE
SOLO
SMPTE
BEATS
MACKIE FADER PACK VERSION 1.0
ASSIGNMENT
BARS
BEATS
SUB DIVISION
TICKS
Stereo Compressor
DISPLA
Y
ASSIGNMENT
TRACK
SEND
NAME
VALUE
SMPTE
BEATS
F1
F2
F3
F4
F5
F6
F7
F8
PAN/SURROUND PLUG-IN
REC
REC
REC
REC
REC
REC
REC
REC
EQ
INSTRUMENT
To Desktop
or
Laptop Computer
SIGNAL
SIGNAL
SIGNAL
SIGNAL
SIGNAL
SIGNAL
SIGNAL
SIGNAL
FADER BANKS
GLOBAL VIEW
SOLO
MUTE
SOLO
MUTE
SOLO
MUTE
SOLO
MUTE
SOLO
MUTE
SOLO
MUTE
SOLO
MUTE
SOLO
MUTE
BANK
MIDI
TRACKS
INPUTS
AUDIO
TRACKS
AUDIO
AUX
BUSSES
OUTPUTS
USER
INSTRUMENT
HANNEL
MODIFIERS
AUTOMATION
UTILITIES
SELECT
SELECT
SELECT
SELECT
SELECT
SELECT
SELECT
SELECT
FLIP
GLOBAL
VIEW
SHIFT
OPTION
READ/OFF
WRITE
LATCH
TRIM
SAVE
UNDO
1
2
3
4
5
6
7
8
MASTER
dB
dB
dB
dB
dB
dB
dB
dB
dB
+
10
+
10
+
10
+
10
+
10
+
10
+
10
+
10
10
CONTROL
/ALT
TOUCH
GROUP
CANCEL
ENTER
5
5
5
5
5
5
5
5
5
U
5
U
5
U
5
U
5
U
5
U
5
U
5
U
5
U
5
MARKER
NUDGE
CYCLE
DROP
REPLACE
CLICK
SOLO
Keyboard or other
line-level input
REWIND
FAST FWD
STOP
PLAY
RECORD
0
0
0
0
0
0
0
0
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
0
20
30
20
30
20
30
20
30
20
30
20
30
20
30
20
30
20
30
40
50
60
40
50
60
40
50
60
40
50
60
40
50
60
40
50
60
40
50
60
40
50
60
40
50
60
SCRUB
–
–
–
–
–
–
–
–
ZOOM
The FireWire connector on the Onyx 400F ca n be connected directly to a FireWire equipped
computer running a DAW a pplica tion (Digita l Audio Worksta tion). In this exa mple, a n electric ba ss
guita r is plugged into the Instrument input on cha nnel 1, microphones a re plugged into cha nnels 2-4,
a nd cha nnels 5-8 a re used for stereo inputs from a guita r a nd keyboa rd. The a na log LINE OUTs 1-6
a re sent to a hea dphone distribution a mp to provide individua l hea dphone mixes for the ta lent. A
Ma ckie Control Universa l is connected via the MIDI IN/OUTs, which controls the Tra cktion 2 soft-
wa re insta lled on the computer. An externa l FireWire ha rd drive is connected to the second FireWire
connection on the Onyx 400F to serve a s a dedica ted memory stora ge device for the a udio files.
Onyx 400F Multitrack Recording with a DAW (Tracking)
8
ONYX 400F
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Mics
Backup Recorder
(Analog Inputs)
INSERTS
1
LINE IN
5
INE OUT
3
CR
MIC/LINE
MIC/LINE
7
8
6
1
2
L
R
3
4
7
8
S/PDIF
4
3
2
1
IN
~100-240 VAC
50-60Hz 20W
MIDI
IN
OUT
WORD CLOCK
IN OUT
FIREWIRE
4
2
6
OUT
Headphones
For Engineer
(To Monitor Recording)
Stereo DAT Recorder
(with S/PDIF Input)
This illustra tes a simple direct to 2-tra ck recording setup. You ca n
configure the Onyx 400F beforeha nd with the desired sa mpling ra te a nd
Inputs 1 a nd 2 routed to the S/PDIF output. Ana log LINE OUTPUTS 1
a nd 2 on the Onyx 400F a re connected to the a na log inputs on a second
stereo recorder for ba ckup
.
Onyx 400F 2-Track Recording
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Electric Guitar
(to Instrument Input
on Front Panel)
Bass Guitar
(to Instrument Input
on Front Panel)
Powered
Studio Monitors
Mics
INSERTS
LINE IN
5
LINE OUT
3
CR
/
MIC/LINE
MIC/LINE
7
8
5
6
1
2
L
R
3
4
1
7
8
S/PDIF
4
3
2
1
IN
~100-240 VAC
50-60Hz 20W
MIDI
IN
OUT
WORD CLOCK
IN OUT
FIREWIRE
4
2
6
OUT
External FireWire
Hard Drive
Mackie Control Universal
HOURS
MINUTES
SECONDS
FRAMES
Out In Out In
Stereo Compressor
RUDE
SOLO
SMPTE
BEATS
MACKIE FADER PACK VERSION 1.0
ASSIGNMENT
BARS
BEATS
SUB DIVISION
TICKS
To Desktop
Computer
DISPL
A
Y
ASSIGNMENT
TRACK
SEND
NAME
VALUE
SMPTE
BEATS
F1
F2
F3
F4
F5
F6
F7
F8
PAN/SURROUND PLUG-IN
REC
REC
REC
REC
REC
REC
REC
REC
EQ
INSTRUMENT
SIGNAL
SIGNAL
SIGNAL
SIGNAL
SIGNAL
SIGNAL
SIGNAL
SIGNAL
FADER BANKS
GLOBAL VIEW
SOLO
MUTE
SOLO
MUTE
SOLO
MUTE
SOLO
MUTE
SOLO
MUTE
SOLO
MUTE
SOLO
MUTE
SOLO
MUTE
BANK
MIDI
TRACKS
INPUTS
AUDIO
TRACKS
AUDIO
AUX
BUSSES
OUTPUTS
USER
INSTRUMENT
CHANNEL
MODIFIERS
AUTOMATION
UTILITIES
SELECT
SELECT
SELECT
SELECT
SELECT
SELECT
SELECT
SELECT
FLIP
GLOBAL
VIEW
SHIFT
OPTION
READ/OFF
WRITE
LATCH
TRIM
SAVE
UNDO
1
2
3
4
5
6
7
8
MASTER
USB
dB
dB
dB
dB
dB
dB
dB
dB
dB
+
10
+
10
+
10
+
10
+
10
+
10
+
10
+
10
10
CONTROL
/ALT
TOUCH
GROUP
CANCEL
ENTER
5
5
5
5
5
5
5
5
5
U
5
U
5
U
5
U
5
U
5
U
5
U
5
U
5
U
5
MARKER
NUDGE
CYCLE
DROP
REPLACE
CLICK
SOLO
REWIND
FAST FWD
STOP
PLAY
RECORD
0
0
0
0
0
0
0
0
10
10
10
10
10
10
10
10
10
20
30
20
30
20
30
20
30
20
30
20
30
20
30
20
30
20
30
MIDI Keyboard Controller
40
50
60
40
50
60
40
50
60
40
50
60
40
50
60
40
50
60
40
50
60
40
50
60
40
50
60
SCRUB
–
–
–
–
–
–
–
–
ZOOM
MIDI
MIDI
USB MIDI Interface
MIDI Drum Controller
This illustra tes the potentia l of the Onyx 400F to do entire ba nd recordings
with a minimum of physica l gea r or la rge recording spa ces. Everything
except the singers a re “virtua l!” A USB MIDI interfa ce is used to connect
a n externa l MIDI keyboa rd controller a nd MIDI drum controller to the
computer running the DAW softwa re, a nd a Ma ckie Control Universa l
connected to the MIDI I/O on the Onyx 400F to control the DAW. The
DAW is running a n a mp emula tion plugin for the guita rs a nd virtua l in-
strument plugins for the keyboa rd a nd drum controllers.
Onyx 400F with DAW and External Controllers
10
ONYX 400F
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Master
Video Deck
Video Deck
Video Deck
Video Deck
AES/EBU
Out
AES/EBU
to S/PDIF
Converter
Headphones
(From Front Panel)
INSERTS
1
LINE IN
INE OUT
3
CR
MICNE
MICNE
MIC/LINE
MIC/LI
7
8
5
6
1
2
L
R
3
7
8
5
S/PDIF
4
3
2
IN
~100-240 VAC
50-60Hz 20W
MIDI
IN
OUT
WORD CLOCK
IN OUT
FIREWIRE
4
2
6
OUT
External FireWire
Hard Drive
To Desktop
or
Laptop Computer
This illustra tes a n a udio/video a pplica tion where severa l video decks a re
connected to the inputs on the Onyx 400F, a nd use the Console control
pa nel to route the a udio to the Ma ster Video deck. The AES/EBU digita l
a udio output from the Ma ster Video deck is converted to S/PDIF forma t
a nd connected to the S/PDIF input on the Onyx 400F (select Professiona l
S/PDIF forma t in the 400F Console). This is routed to the DAW softwa re
a pplica tion on a la ptop or desktop computer via the FireWire connection.
Onyx 400F Audio/Video Application
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Onyx 400F Features
Front Panel
There are ten channels in the Onyx 400F. Channels 1-4
share the same features with the exception that channels
1 and 2 have a high-impedance 1/4" input jack on the
3. FireWire Indicator
This LED illuminates when a valid FireWire connec-
front panel for connecting electric instruments directly tion is made between the Onyx 400F and a computer.
to the preamp without a direct box. Channels 5-8 are
line-level inputs and have no front panel controls.
Channels 9-10 are the stereo digital S/PDIF inputs.
4. MIDI Indicators
These two LEDs flash whenever MIDI data appears at
the MIDI IN and MIDI OUT connections.
1. Power Switch
This is self-explanatory. When the POWER switch is
turned ON (up), power is supplied to the Onyx 400F.
5. CONTROL ROOM Level
Use this knob to adjust the signal level at the CR Out
jacks on the rear panel. It adjusts the signal for both the
left and right Control Room outputs, ranging from off
2. CLOCK SOURCE Indicators
These three LEDs indicate the clock source currently (∞) to maximum gain (MAX).
selected for the Onyx 400F. The selection is made in the
Connect the CR outputs directly to the inputs of a pair
Onyx 400F Console (on the PC or Mac).
of powered studio monitors. No mixer required!
Note: Since one of the clock source indicators is always
lit when the power is on, it serves as a “power on” indi-
cator as well.
6. PHONES 1 and 2 Level
These two knobs adjust the signal level at the
The three options are:
PHONES Out jacks [7] on the front panel. They range
from off (∞) to maximum gain (MAX).
INT: This is the default selection. The Onyx 400F
runs on its own internal, extremely accurate, low-
jitter clock. Select INT when using the 400F as the
master clock in a system of digital devices, or if no
other clock source is available.
Having independent level control for each headphone
output means that in an overdub situation, for example,
the musician and the engineer can each adjust their
own headphone volume to taste.
WORD: The Onyx 400F uses the clock signal that
appears at the WORD CLOCK IN [18] connection
on the rear panel. Select WORD when you want the
400F to be a slave in a system of digital devices.
7. PHONES 1 and 2 Outputs
This is where you plug in your stereo headphones.
These are 1/4" TRS stereo jacks. The same signal ap-
pears at both PHONE jacks, but each has its own indi-
vidual level control [6]. The same signal is also routed
to the CONTROL ROOM outputs [17].
S/PDIF: The Onyx 400F uses the clock signal em-
bedded in the S/PDIF digital input [21] signal.
Tip: It’s always best to use the highest quality clock as
the master. Experimenting with different clock
sources, and using your ears, is the best way to
determine which clock source to use.
STUDIO RECORDING PREAMP WITH FIREWIRE I/O
ON
CNTRL RM
PHONES
1
2
CLOCK SOURCE
MIDI
INT
WORD S/PDIF
IN
OUT
O O MAX
O O
MAX
O O
MAX
12
ONYX 400F
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WARNING: The headphone amps are
designed to drive any standard head-
10. Signal Level Indicators
phones to a very loud level. We’re not
kidding! They can cause permanent
hearing damage. Even intermediate
These LEDs indicate the channel’s signal level after
the GAIN control and the INSERT jack.
If you’ve followed the “Set the Levels” procedure on
page 6, the –20 and –10 LEDs should light frequently,
and the OL (Overload) LED should not light at all. If
the OL LED is blinking frequently, the signal is probably
distorted from overdriving the input. Either turn down
the GAIN control or turn down the signal at its source.
levels may be painfully loud with some headphones.
BE CAREFUL! Always start with the PHONES level
turned all the way down before connecting headphones
to the PHONES jack. Keep it down until you’ve put on
the headphones. Then turn it up slowly. Why? Always
remember: “Engineers who fry their ears, find them-
selves with short careers.”
11. Instrument Switch
8. 48V Phantom Power Switch
Channels 1 and 2 have an extra button for switching
between the MIC/LINE and Instrument inputs. When
the button is out (MIC/LINE), the XLR MIC input or the
1/4" LINE input is used, and the Instrument input [12]
on the front panel is disconnected. When the button is
pushed in (Instrument), the 1/4" Instrument input is
used and the XLR MIC and 1/4" LINE inputs are discon-
nected. The input stage of the Instrument inputs is
specially designed for the high-impedance pickups on
electric guitars, basses, acoustic guitar pickups, etc.
Most professional condenser microphones require
phantom power, which is a low-current DC voltage
delivered to the microphone on pins 2 and 3 of the XLR
microphone connector. Push in the 48V button if your
microphone needs phantom power. An LED lights next
to the button to indicate that phantom power is active.
This is a global phantom power switch and applies
48V to the XLR input connectors on channels 1-4.
Dynamic microphones, like Shure’s SM57 and SM58,
do not require phantom power. However, phantom
power will not harm most dynamic microphones should
you accidentally plug one in while the phantom power
is turned on. Be careful with older ribbon microphones.
Check the manual for your microphone to find out for
sure whether or not phantom power can damage it.
Plugging a guitar straight into a typical
line input can result in the loss of high
frequencies, causing an unnatural and
dull sound. Normally, you must use
a direct box between a guitar and a
mixer’s or preamplifier’s input, which serves to convert
the impedance of the guitar from high to low. The In-
strument inputs on channels 1 and 2 make the need for
a direct box unnecessary.
HOWEVER: The Instrument inputs are unbalanced, so if
you are running a long cord between the instrument and
the Onyx 400F (say over 25 or 30 feet), it is best to use
a direct box with a balanced output to avoid picking up
noise over the length of the cord.
9. Channel GAIN
The GAIN controls adjust the input sensitivity of the
mic and line inputs on channels 1-4. This allows the
signal from the outside world to be adjusted to optimal
internal operating levels.
If a mic-level signal is plugged into the XLR combo
jack, there is 0 dB of gain (unity gain) with the knob
turned all the way down, ramping up to 60 dB of gain
fully up.
12. Instrument Input
This is a 1/4" TS connector that accepts an unbalanced
instrument-level input signal from a high-impedance
instrument like a guitar.
When using the balanced line input of the combo jack
(1/4 TRS connector), there is 20 dB of attenuation
"
all the way down, and 40 dB of gain fully up, with a “U”
(unity gain) mark at about 10:00.
ONYX MIC PRE
1
ONYX MIC PRE
2
ONYX MIC PRE
3
ONYX MIC PRE
4
30
30
30
30
OL
OL
OL
OL
U
U
U
U
20
40
20
40
20
40
20
40
-10
-10
-10
-10
-20
-20
-20
-20
48V
U
60
U
60
U
60
U
60
-20dB
+40dB
-20dB
+40dB
-20dB
+40dB
-20dB
+40dB
-
40
-
40
-
40
-
40
GAIN
GAIN
GAIN
GAIN
13
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Special insert cables are available, specially designed
for this kind of insert jack. They are wired as follows:
Rear Panel
The rear panel is where you make all your analog and
digital audio connections to the Onyx 400F (except for
the headphones and the high-impedance instrument
jacks on the front).
SEND to processor
ring
“from ti
(TRS plug)
tip
sleeve
this plug connects to one of the
mixer’s Channel Insert jacks.
“to ring”
RETURN from processor
13. MIC/Line Inputs
Tip = Send (output to effects device)
These are Neutrik combo connectors, which accept
balanced microphone inputs from an XLR connector or
balanced line-level inputs from a 1/4" TRS connector.
The microphone preamps feature our new Onyx design,
with higher fidelity and headroom rivaling any stand-
alone mic preamp on the market today.
Ring = Return ( input from effects device)
Sleeve = Common ground (connect shield to all
three sleeves)
Besides being used for inserting external devices,
these jacks can also be used as channel direct outputs
(post-GAIN). This is an unbalanced direct out.
The XLR inputs are wired as follows:
Pin 1 = Shield or ground
Here are three ways you use the INSERT jacks:
Pin 2 = Positive (+ or hot)
Pin 3 = Negative (– or cold)
MONO PLUG
The 1/4" inputs are wired as follows:
Sleeve = Shield or ground
Tip = Positive (+ or hot)
Channel Insert jack
Direct out with no signal interruption to master.
Insert only to first “click.”
Ring = Negative (– or cold)
14. INSERTS
MONO PLUG
Channel Insert jack
These 1/4" TRS jacks provide a send and return point
for channels 1-4. Use the CHANNEL INSERT jacks to
connect serial effects devices such as compressors,
equalizers, de-essers, or filters to each individual channel.
Direct out with signal interruption to master.
Insert all the way in to the second “click.”
The INSERT points are after the GAIN controls, and
just before the analog-to-digital converters. The send
(tip) is low-impedance, capable of driving any device.
The return (ring) is high-impedance and can be driven
by almost any device.
STEREO
PLUG
Channel Insert jack
For use as an effects loop.
(TIP= SEND to effect, RING = RETURN from effect)
Tip: Since the inserts are before the
A/D converters, it’s a good place to
strap a compressor on an unruly sing-
er to avoid overloading the A/D con-
verter without having to turn down
the GAIN control a whole bunch.
INSERTS
1
LINE IN
5
LINE OUT
3
CR
MIC/LINE
MIC/LINE
MIC/LINE
MIC/LINE
7
8
5
6
1
2
L
R
3
4
7
8
4
3
2
1
4
2
6
14
ONYX 400F
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The signal at the CR OUTs (and the PHONES Out) is
determined in the Onyx 400F Console, either mirroring
LINE OUTs 1 and 2 or LINE OUTs 7 and 8.
15. LINE IN (Channels 5-8)
These are 1/4" TRS connectors, which accept a bal-
anced or unbalanced line-level input signal from almost
any source.
18. WORD CLOCK IN/OUT
When connecting a balanced signal to the LINE inputs,
wire them as follows:
These BNC connectors send and receive word clock
signals.
Tip = Positive (+ or hot)
Ring = Negative (– or cold)
Sleeve = Shield or ground
This WORD CLOCK IN connector receives word clock
from another device when the CLOCK SOURCE selec-
tor in the Console Settings Panel is set to WORD. Use
this connector when you want to slave the 400F to an
external master word clock.
When connecting an unbalanced signal, wire them as
follows:
Tip = Positive (+ or hot)
Sleeve = Shield or ground
Use 75 Ω coaxial cable when connecting a word clock
to the WORD CLOCK IN jack. If there is more than one
device to connect to the word clock, either use a master
word clock distribution box, which distributes the
master word clock to multiple devices, or use the WORD
CLOCK OUT to feed the signal on to the next device in
the chain (see illustrations below).
16. LINE OUT
These 1/4" TRS output connectors provide balanced or
unbalanced line-level analog signals. The signal at the
LINE OUTs depends on the settings in the 400F Console.
Note: The WORD CLOCK IN connector has a built-in 75 Ω
termination.
The Onyx 400F must be connected to a PC or Mac
with a FireWire cable in order to make changes to the
mix at the analog line-outputs with the 400F Console.
Word Clock
When the DSP Mixer is turned on in the Onyx 400F
Console (in the Settings tab), you can create a separate
mix for each pair of LINE OUTs using the Matrix Mixer
in the Console. These could be connected to a head-
phone distribution amp to provide individual headphone
mixes for the talent.
Distribution Amplifier
1
2
3
4
Onyx 400F
When the Console is closed and the 400F is discon-
nected from the PC or Mac, the 400F retains its settings
and saves them in flash memory. Even if you turn the
400F off, it will turn back on with the settings that are
saved in its memory (autosave).
Word Clock to Other Slaves
(The last device must be terminated)
17. CR OUT
WORD CLOCK
These 1/4" TRS jacks provide a balanced line-level
signal that can be used to provide a monitor mix to a
pair of powered studio monitors, or an additional head-
phone mix to a headphone amplifier.
IN
OUT
Word Clock
From Master
Word Clock
To Next
Device
LINE OUT
3
CR
7
8
5
6
1
2
L
R
S/PDIF
IN
~100-240 VAC
50-60Hz 20W
MIDI
IN
OUT
WORD CLOCK
IN OUT
FIREWIRE
4
OUT
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19. FIREWIRE
20. MIDI IN/OUT
FireWire (a.k.a. IEEE 1394) is a high-speed serial
I/O interface for connecting digital devices, with more
than 30 times the bandwidth of USB 1.1. There are two
FireWire connections, so you can install the Onyx 400F
in a daisy-chain fashion consisting of, for example, the
host computer, the Onyx 400F, an external FireWire
hard drive, etc.
These are standard 5-pin DIN MIDI connectors for
sending and receiving MIDI commands. When a MIDI
controller is connected to the 400F, it appears as a MIDI
device in the DAW software application.
The screenshot below shows how the Onyx 400F ap-
pears in the Settings/Audio Devices tab in Tracktion 2
as a MIDI device.
The FireWire interface provides ten inputs to your
DAW software application (analog inputs 1-8 and the
stereo S/PDIF input). These ten inputs are not affected
by the DSP Mixer in the Onyx 400F Console, but are
direct from the inputs and A/D converters in the 400F to
the software application via the FireWire connection.
The FireWire interface also provides a return for ten
channels from the DAW, which can be routed back to
their respective line outputs. You can use channels 1 and
2 (or 7 and 8) to monitor the computer audio through
your control room speakers or headphones.
Note: You must turn off the DSP Mix-
er in the Onyx 400F Console Settings
panel to monitor the signals from the
DAW at the Onyx 400F line outputs.
On a Mac, it appears in the Audio MIDI Setup utility,
found in the Applications/Utilities folder.
The FireWire interface works with both PC and Mac.
As an added bonus, we include a free copy of Tracktion 2,
our multitrack recording and sequencing software ap-
plication for PC and Mac.
If your laptop or desktop computer
does not have a FireWire connection,
you can purchase a PCI or PCMCIA
FireWire card and install it in your
computer easily and inexpensively.
LINE OUT
3
CR
7
8
5
6
1
2
L
R
S/PDIF
IN
~100-240 VAC
MIDI
50-60Hz 20W
IN
OUT
WORD CLOCK
IN OUT
FIREWIRE
4
OUT
16
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21. S/PDIF IN/OUT
22. Power Receptacle
These are RCA connectors that send and receive two
channels of digital audio in the S/PDIF (Sony/Philips
Digital Interface) format.
This is a standard 3-prong IEC power connector.
Connect the detachable linecord (included in the box
with your Onyx 400F) to the power receptacle, and plug
the other end of the linecord into an AC outlet. The
Onyx 400F has a universal power supply that can accept
any AC voltage ranging from 100 VAC to 240 VAC. No
need for voltage select switches. It will work virtually
anywhere in the world. That’s why we call it a “Planet-
Earth” power supply! This also means that it is less
susceptible to voltage sags or spikes, providing greater
electromagnetic isolation and better protection against
AC line noise.
S/PDIF OUT transmits two-channels of digital audio,
which appear as outputs 9 and 10 in the Onyx 400F
Console and in the DAW software application.
S/PDIF IN receives two-channels of digital audio, and
appears as inputs 9 and 10 in the Onyx 400F Console
and in the DAW software application.
The S/PDIF I/O on the Onyx 400F sup-
ports sample rates up to 192 kHz. This
means that all ten channels can be
used, even at the highest sample rate
supported by the Onyx 400F!
Note: Transferring digital audio over a cable generates
EMI (electromagnetic interference) around the cable.
Use high-quality 75-ohm coaxial cable for the S/PDIF
connections to minimize the EMI noise radiated around
the cable.
Tip: A 75-ohm composite video cable can be used for a
S/PDIF connection.
In general, the shorter the cable length, the less
effect it has on the quality of the signal. The maximum
recommended length for a S/PDIF cable is limited to
10 meters (about 32 feet).
Note: Strictly speaking, S/PDIF is limited to 20-bits
because four bits are reserved for “user bits.” However,
in the Onyx 400F, the four user bits are used for digital
audio and 24-bits are transmitted (this is an accepted
optional implementation of S/PDIF).
17
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Onyx 400F Console
The Onyx 400F Console lets you make a number of
software changes in the operation of the Onyx 400F via
the FireWire connection to your computer, as well as
providing access to a Matrix Mixer that allows you to
create four separate stereo mixes to send to a head-
phone amplifier via the ten line outputs.
Another option for either a desktop or laptop com-
puter is to purchase an external FireWire-equipped
hard drive, again preferably a 7200 rpm drive with
an 8 MB cache. This can be connected to one of the
FireWire connections on the Onyx 400F, or directly to
your computer, and appears as an available drive to your
computer.
Installing the Software
The Onyx 400F Console can be installed on a PC run-
ning Window XP or a Macintosh running OS X.
Installing the Drivers and Onyx 400F Console
When connecting the Onyx 400F to a PC, it is neces-
sary to first install the Onyx FireWire Windows drivers
and the Onyx 400F Console. The Macintosh OS X 10.3.9
has FireWire drivers built-in, so it is not necessary to
install drivers on a Mac. However, you do need to install
the Onyx 400F Console on a Mac.
Computer Requirements
These are the minimum computer requirements for
running the Onyx 400F Console.
For the PC:
For the PC:
•
•
•
Microsoft Windows XP SP1 or later
Pentium 4, Celeron, or Athlon XP processor
256 MB RAM
1. Insert the CD provided with the Onyx 400F into
your CD drive.
2. Click “Start > Run > Browse” and navigate to the
CD drive. Double-click the file named:
“DoubleClickToInstall.exe.”
For the Mac:
•
•
•
OS X 10.3.9
G4 processor
256 MB RAM
3. Click “OK” in the Run window.
It is important to note that the processor speed,
4. You may get a “Security Warning” about running the
installer. It’s okay. Click “Run.”
amount of RAM installed, and the size and speed of your
hard drive all contribute to the overall performance of
your recording system.
A Note about Hard Drive Speed:
Most tower-style desktop computers
have hard drives that spin at 5400
rpm or faster, which is generally fast
enough to record 10 channels without
a problem. If you are experiencing
difficulty recording all 10 channels at once, especially at
96 kHz or higher, you may need to install a faster hard
drive (i.e., 7200 rpm).
Most laptops come with 4200 rpm drives. This will
work fine if you are recording fewer tracks at lower
sample rates. However, if you are buying a laptop to use
for recording the maximum number of tracks, specify
a faster drive. It may be possible to replace a 4200 rpm
drive with a faster one (preferably a 7200 rpm drive with
an 8 MB cache), but you should check with the manu-
facturer to make sure.
18
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5. The Onyx F Series Windows XP Installer window
opens. Click “Install” to continue.
9. After a few seconds, the “Found New Hardware
Wizard” opens. Select “No, not this time” where it
asks to connect to Windows Update. Click "Next"
to continue.
6. When the installation is completed, the Onyx F
Series Windows Drivers Setup window indicates
that the “Setup was completed successfully.” Click
“Next” to continue.
10. In the next window, select “Install the software
automatically (Recommended)” and click “Next” to
continue.
7. The “Install Complete” window opens. Click “Finish”
to complete the installation.
11. As the installation continues, you may see a warn-
ing that the software has not passed Windows Logo
testing. It’s okay. Click “Continue Anyway.”
8. Connect the Onyx 400F to your computer with the
FireWire cable that was included in the box and
turn it on.
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12. When the installation has completed, the “Com-
pleting the Found New Hardware Wizard” window
opens. Click “Finish” to complete the process.
Macintosh OS X Audio MIDI Setup
OS X has a dedicated setup utility for audio and
MIDI. You can use the Audio Setup utility to change the
default audio input and output and general system set-
tings on your Macintosh.
1. Go to the Applications folder and open the Utilities
folder.
2. Double-click “Audio MIDI Setup.”
13. Open the Console and verify that the Console
control panel appears. This confirms that commu-
nication has been established between the console
software and the 400F.
Note: You can open the Console from Windows by
clicking “Start > Programs > Mackie Onyx F Series
> Onyx F Series Console.”
3. Click the Audio Devices tab, and select Onyx 400F
in the “Properties For” drop-down box.
For the Mac:
1. Insert the CD provided with the Onyx 400F into
your CD drive.
2. Double-click the CD icon on your desktop and
locate the file named “Onyx Console.zip.”
3. Click-and-drag the file to your hard drive, to
whatever location you prefer (i.e., the Applications
folder).
4. Double-click the “Onyx Console.zip” file that you
just copied to your hard drive, and OS X automati-
cally unzips the “Onyx Console” file and places it
in the same folder with the .zip file. (You can move
the .zip file to the Trash once the Onyx Console is
extracted from the .zip file.)
4. Here you can see the settings for the Onyx 400F.
You can also choose to use the Onyx 400F as your
default input or output, as well as designate it to be
used for system sound output.
5. Connect the Onyx 400F to your Macintosh with the
FireWire cable that was included in the box and
turn it on.
6. Open the Console and verify that the Console
control panel appears. This confirms that commu-
nication has been established between the console
software and the 400F.
Note: The Onyx Console works with a Mac’s built-
in audio, so there are no drivers to install. All you
need to install in the Onyx Console. However, you
must use OS X version 10.3.9 or higher for the Onyx
Console to work properly.
20
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5. You’re ready to go with any Mac OS X Core Audio
host application (i.e., Tracktion, Logic, Cubase,
Nuendo, Live, Digital Performer, etc.).
6. The next window lets you choose the Destination
folder for installing the software files. We recommend
you use the default location used by the installer, but
you can choose a different location if you want by
clicking the Browse button. Then click “Install.”
The Onyx 400F should now appear as an 10x10 audio
interface available for any DAW application that you
have installed on your computer.
Note: It is still necessary to select the Onyx 400F as
the audio device in the DAW software application’s
“Settings” window.
Installing Tracktion 2
The CD-ROM that came with your Onyx 400F also has
the full version of Tracktion 2, our easy-to-use multitrack
recording and sequencing software for the PC and Mac.
To install Tracktion 2 on a PC running Windows XP:
1. Insert the CD-ROM into the CD-ROM drive.
2. Browse to the CD directory and open the “Tracktion 2” 7. When the installer has completed copying the files
folder. You can copy the folder called “Tracktion 2
Documentation” to your hard drive if you like, to
make it easier to access.
into the destination folder, the All Installed dialog
box opens. Click OK to finish the installation.
3. Double-click the file “T2Install_allexamples.exe”.
4. You may get a “Security Warning” about running the
installer. It’s okay. Click “Run.”
8. Double-click the Tracktion.exe file in the destina-
tion folder to open Tracktion.
To install Tracktion 2 on a Mac running OS X
(version 10.3.9 or later):
1. Insert the CD-ROM into the CD-ROM drive.
2. Double-click the CD icon on the desktop
and double-click the file named “T2Install_
allexamples.dmg”.
3. A Tracktion window opens. Drag the Tracktion icon
from the Tracktion window into the Applications folder.
5. Next you will see the Tracktion License Agreement.
Read through the text and click “Accept.”
4. Double-click the Tracktion file in the Applications
folder to open Tracktion.
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Authorizing Tracktion 2
There is an authorization code on the sleeve of the
CD-ROM that came with your Onyx 400F. You can autho-
rize the software from within Tracktion or by going to
From Tracktion 2:
1. Open Tracktion 2.
2. Tracktion detects that the software is unregistered
and notifies you that it is running in Demo Mode.
You can choose to continue or click the “Unlock”
button to authorize the software.
3. Follow the instructions for unlocking Tracktion.
From my.mackie.com:
2. If you haven’t done so already, set up an account
by entering your email address and clicking “No, I
want to create an account.” Then click “Continue.”
3. Enter the information to setup your profile. Then
proceed to register Tracktion by clicking “Mackie
Product Registration.”
4. Select “Software” and “Tracktion v2 Music Produc-
tion Software.”
5. Click “Click here to register Tracktion v2 online.”
6. Enter the authorization code from the sleeve on
your CD-ROM in the License Number box. Then
click “Authorize.”
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Using the Onyx 400F Console
The Onyx 400F Console does two things:
1) It lets you adjust master settings for the 400F like
sample rate, etc., and 2) It lets you use the DSP Mixer to
create five pairs of zero latency mixes at the line outputs,
independent of what is being sent to the DAW software
application.
Settings
Click the Settings tab to access and change the
sample rate, clock source, DSP Mixer, Headphone
source, Consumer or Professional mode for S/PDIF, and
Buffer size.
There are six tabs along the top of the Onyx 400F
Console. The first five are used to mix the ten inputs to
the ten outputs from the 400F (eight line outs and two
S/PDIF outs). The last tab contains global settings for the
Onyx 400F.
Sample Rate
The Onyx 400F can operate at the following sample
rates: 44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz, 176.4 kHz, and
192 kHz. Click the desired sample rate or click and drag
the rotary dial to select the sample rate.
Note: The Onyx 400F uses 24-bit converters and 24-bit
word lengths. This is fixed and cannot be changed. If
you want to use 16-bit word lengths for burning a CD,
most DAW applications will convert 24-bit words to
16-bit words by simply truncating (removing) the eight
least-significant bits (LSBs). However, it is best to keep
the bit depth at 24-bits until you are ready to burn the
audio to a CD to retain the highest quality digital audio.
You can also select the sample rate
in the DAW application, which means
there are two places where you can
select the sample rate, and it is im-
portant that they match.
23
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Another scenario is for overdubbing, where you are
adding another track to some tracks already re-
corded, which are routed from the DAW to the 400F
via the DAW Outputs.
Clock Source
There are three choices for selecting a clock source.
•
•
•
INT (Internal): This is the default selection. The
Onyx 400F operates using its own internal ex-
tremely accurate, low-jitter clock. Select INT when
you want the 400F to serve as the master clock in a
system of digital devices.
Headphones
This lets you select which outputs are routed to the
headphone outputs. This selection applies to both
headphone outputs 1 and 2 (and to the Control Room
outputs).
W.C. (Word Clock): The Onyx 400F operates using
the clock from the device that is connected to the
WORD CLOCK IN (18) jack on the 400F rear panel.
Select W.C. when you want the 400F to be a slave in
a system of digital devices.
•
Mirror Outputs 1/2: Outputs 1 and 2 are routed to
the left and right headphone outputs. The talent
is hearing the same mix in the headphones as the
engineer is in the Control Room outputs.
S/PDIF: The Onyx 400F syncs to the S/PDIF digital
input (21) signal.
•
Mirror Outputs 7/8: Outputs 7 and 8 are routed to
the left and right headphone outputs. This allows
you to create a separate mix for the talent, different
from a control room mix you might have streaming
out of outputs 1 and 2.
Note: If there is no clock present at the WORD
CLOCK IN jack or no signal at the S/PDIF IN, you
cannot select W.C. or S/PDIF and the clock source
defaults to INT.
DSP Mixer
This turns the DSP Matrix Mixer on and off.
S/PDIF Format
There are two standard digital audio formats in com-
mon use: AES/EBU (Professional) and S/PDIF (Con-
sumer). The audio data is the same for either format,
just the non-audio data bits (subcode) are different.
•
Off: When the DSP Mixer is turned off, the 400F
retains the last settings it had when the DSP Mixer
was on. All the Output tabs are “greyed” out and the
controls cannot be adjusted.
In almost all cases, using the Consumer setting will
work just fine. Occasionally, a S/PDIF device may want
to see the Professional subcode and cause problems
when using the Consumer setting. If you find that the
digital audio is not being tranmitted or received cor-
rectly, try using the Professional setting.
You might leave the DSP Mixer off if your computer
has a lot of processing power and you are not con-
cerned about the low-latency contributed by rout-
ing the audio through the DAW software application
and back to the Onyx 400F for monitoring. Another
scenario is if you are just mixing and using the 400F
as a 10x10 audio interface without using any extra
routing (i.e., headphone monitoring).
Note: If connecting a device equipped with an AES/EBU
digital output to the S/PDIF input on the 400F using an
AES/EBU-to-S/PDIF converter, set the S/PDIF format to
professional
.
• On: When the DSP Mixer is turned on, the Matrix
Mixer is enabled and the five Output tabs are active
and selectable. Each output tab controls the mix for
a pair of outputs (i.e., 1/2, 3/4, etc.). These mixes
are routed to the ten line outputs on the rear panel
of the Onyx 400F. Each mix is comprised of the ten
inputs (4 mic/line, 4 line, 2 S/PDIF) and two chan-
nels returned from the DAW.
Buffer Size
The buffer size is related to latency, which describes
the amount of time it takes for audio to get in and out of
your software application. The lower the buffer size, the
lower the latency, and the faster audio can get into and
out of the software application. However, a low buffer
size requires more resources from your computer, so you
need to find a happy balance between finding the lowest
latency you can attain before the computer begins to
have trouble routing and recording audio (e.g., drop-
outs, pops, distorted audio).
The inputs to the Onyx 400F are split off into two
directions after the A/D converters: one path goes
to the DSP Mixer and the physical outputs on the
400F, and the other path goes to the ASIO/Core Au-
dio inputs 1-10 of the DAW over the FireWire con-
nection. These are not affected by the DSP Mixer.
Many DAW software applications have an ASIO con-
trol panel. In Tracktion 2, it is in the “Audio Devices”
window in the “Settings” tab. Click the “Show ASIO
control panel” button to open the ASIO control panel
for the Onyx 400F . The buffer size in the ASIO control
This lets you use the DSP Mixer for tracking a band
and creating zero-latency headphone mixes for
the talent using the line outputs routed through a
headphone distribution amplifier, while sending the
tracks to the DAW for recording.
24
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panel should be the same as the buffer size selected in
the Onyx 400F Console.
Save/Load
The Save button allows you to save the current state
of the Onyx 400F Console as a preset file that can be
recalled at a later time. When you click the Save button,
a dialog box opens that allows you to name the file and
select the destination.
Note: If you change the buffer size in the ASIO con-
trol panel, you may need to close and reopen the Onyx
400F Console to update the buffer setting.
About
The Load button allows you to recall a preset file.
When you click the Load button, a dialog box opens that
allows you to select from a list of presets.
This opens a box that tells you about the Onyx 400F
Console Control Panel.
The name of the current preset appears in the “Pro-
gram” box next to the Save/Load buttons.
Version Information
Standalone Mode: When the Console
software application is closed, the
Onyx 400F continues to operate with
whatever settings were present when
the Console was closed. When the
These let you know the version of the Console soft-
ware, the version of the firmware currently installed
in the Onyx 400F, the 1394 (FireWire) driver version
and the ASIO driver version currently installed on the
computer.
Onyx 400F is turned off, the current
Software and firmware updates are installed using an
installer that you can download from our website. Check
newer versions of the software and firmware are avail-
able to download. Better yet, make sure you register
your 400F either online or with the enclosed Product
Registration Card, and we will notify you by email when
updates become available.
settings are saved to its internal flash memory, and re-
called when the 400F is turned back on (program name:
Flash Settings).
This allows you to setup the Onyx 400F for a particu-
lar application, such as a 2-channel mic pre or a 10x2
mixer, and use it in that application without having it
connected to a computer (standalone mode).
25
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headroom for peaks. If the signal has lots of sharp peaks,
you may need to reduce the average level a bit to allow
the peaks through without triggering the OL indicator.
Outputs
Click the output tabs to create individual mixes for
each pair of outputs. Each pair of outputs has its own
tab, so make sure you have the correct one selected
before making any changes.
A pan control allows you to pan the signal left
and right between the pair of outputs (Left=odd;
Right=even).
Note: The mixes you create in the Console matrix
mixing section apply to the physical outputs on the
Onyx 400F (line outputs 1-8 and the S/PDIF output).
The DAW application receives inputs 1-10 independent
of the matrix mixer via the FireWire connection.
Each input has a SOLO button and a MUTE button.
When a SOLO button is clicked, the Rude Solo LED
blinks to remind you that a channel is soloed. Soloing a
channel allows you to hear just that channel in the out-
puts. Muting a channel allows you to remove a channel
from the overall mix.
Channel Strips
There is a Master Level control for the two outputs
and a left and right meter to indicate the signal level at
the outputs. Overload (OL) indicators let you know if
you need to reduce the Main Mix level control.
Each output control panel has a channel strip for
each of the ten inputs for creating an individual stereo
headphone monitor mix at the selected pair of outputs.
In addition, a pair of outputs from the DAW software
application can be included in the mix. This is useful
for overdubbing, when you want to add another track to
some tracks that have already been recorded.
Along the bottom of the panel are boxes for labeling
each channel strip. Simply click on the box to open a
dialog box for renaming the channel strip. These names
are saved with the preset file when using the Save button.
Each input has its own fader control, meter, and
overload (OL) indicator. Typically, you want the meters
to average around the –10 mark. This allows 10 dB of
26
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Appendix A: Service Information
Bad Output
Warranty Service
Details concerning Warranty Service are spelled out in
the Warranty section on page 35.
•
If the DSP Mixer is turned on in the Console, make
sure the output level control for the suspect output
is turned up and the meters are indicating that a
signal is present.
If you think your Onyx preamp has a problem, please
do everything you can to confirm it before calling for
service. Doing so might save you from the deprivation of
your Onyx preamp and the associated suffering.
•
If another output is working correctly, try switching
the output connections between the working output
and the suspect output. If the working output stops
working, it could be a bad cable or the device to
which it is connected.
These may sound obvious to you, but here are some
things you can check. Read on.
•
If it’s the S/PDIF OUT [21], make sure the S/PDIF
Format is set to Consumer in the Console Settings
window. If it is set to Consumer and is not working,
try using the Professional setting.
Troubleshooting
No Power
Bad Sound
•
•
Our favorite question: Is it plugged in?
•
Is the input connector plugged completely into the
Make sure the power cord is securely seated in the
IEC socket [22] and plugged all the way into the
AC outlet.
jack?
•
Is it loud and distorted? Make sure the input GAIN
control for the channel is set correctly. Reduce the
signal level on the input source if possible.
•
•
Make sure the AC outlet is live (check with a tester
or lamp).
•
Are the Onyx 400F and the device to which it is con-
nected locked to the same clock? If the Onyx 400F
is operating on its own internal sample rate, make
sure the device to which it is connected is set to ex-
ternal clock and is locking to the clock signal either
through the WORD CLOCK OUT or the S/PDIF con-
nections. If the Onyx 400F is set to external Word
Clock, make sure it is locked to the external clock.
Is the POWER [1] switch on? Make sure the
POWER switch on the front panel is in the ON posi-
tion (up).
•
Are any LEDs on the front panel illuminated? At
least one of the clock LEDs should be lit. If not,
make sure the AC outlet is live.
•
•
Are all the lights out in your building? If so, contact
your local power company to get power restored.
•
If possible, listen to the signal with headphones
plugged into the input source device. If it sounds
bad there, it’s not the Onyx causing the problem.
If there are no LEDs illuminated on the front panel,
and you are certain that the AC outlet is live, it will
be necessary to have your Onyx 400F serviced. There
are no user serviceable parts inside. Refer to “Repair”
at the end of this section to find out how to proceed.
Noise/Hum
•
Turn down each channel, one by one. If the noise
disappears, it’s coming from whatever is plugged
into that channel.
Bad Channel
•
Is the input GAIN control [9] for the channel
turned up (channels 1-4)?
•
Check the signal cables between the input sources
and the Onyx. Disconnect them one by one. When
the noise goes away, you’ll know which input source
is causing the problem.
•
Is the signal source turned up? Make sure the signal
level from the selected input source is high enough
to light up some of the INPUT meter [10] LEDs for
that channel (channels 1-4).
•
Sometimes it helps to plug all the audio equipment
into the same AC circuit so they share a common
ground.
•
•
If it is channel 1 or 2, make sure the Instrument
switch [11] is in the right position.
Try the same source signal in another channel, set
up exactly like the suspect channel.
27
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No Audio into your Computer
3. Keep this owner’s manual and the detachable line-
cord. We don’t need them to repair the preamp.
•
•
•
Confirm that the Onyx 400F is receiving mic or
line-level input signals (the meters should indicate 4. Pack the preamplifier in its original package,
signal is present in the Onyx 400F Console).
including endcaps and box. This is VERY IM-
PORTANT. When you call for the Service Request
Number, please let Tech Support know if you need
new packaging. Mackie is not responsible for any
damage that occurs due to non-factory packaging.
Make sure the correct driver is selected in the DAW.
In Tracktion, this is selected in the Settings tab
under Audio Devices.
If the Onyx 400F seems to be working fine and you
are using Tracktion, click Restart Device in the Set-
tings tab under Audio Devices. Other DAW applica-
tions may have a similar button.
5. Include a legible note stating your name, shipping
address (no P.O. boxes), daytime phone number,
Service Request Number, and a detailed description
of the problem, including how we can duplicate it.
•
In Tracktion, be sure the correct inputs are selected
and the tracks are armed.
6. Write the Service Request Number in BIG PRINT on
top of the box. Units sent to us without the Service
Request Number will be refused.
•
•
Restart your Onyx 400F and computer.
Reinstall the drivers from the CD.
7. Tech Support will tell you where to ship the pream-
plifier for repair. We suggest insurance for all forms
of cartage.
Glitchy/Distorted Audio into your Computer
•
Increase the buffer size. This can be done in the
Onyx 400F Console (under the Settings tab) or in
your DAW application.
8. We’ll try to fix the preamplifier within three to five
business days. Ask Tech Support for the latest
turn-around times when you call for your Service
Request Number. The preamp must be packaged in
its original packing box, and must have the Service
Request Number on the box. Once it’s repaired, we’ll
ship it back the same way in which it was received.
This paragraph does not necessarily apply to non-
warranty repair.
Repair
Service for Mackie products is available at a factory-
authorized service center. Service for Mackie products
living outside the United States can be obtained through
local dealers or distributors.
Note: You must have a sales receipt from an Autho-
rized Mackie Dealer to qualify for a warranty repair.
If your Onyx 400F needs service, follow these instructions:
1. Review the preceding troubleshooting suggestions.
Please.
2. Call Tech Support at 1-800-898-3211, 7 am to 5 pm
PST, to explain the problem and obtain a Service
Request Number. Have your Onyx 400F’s serial
number ready.
You must have a Service Request Number before
you can obtain factory-authorized service.
Need Help?
You can reach a technical support representative
Monday through Friday
from 7 AM to 5 PM PST at:
1-800-898-3211
or email us at: [email protected]
28
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Appendix B: Connections
XLR Connectors
Channels 1-4 accept 3-pin male XLR connectors on
the Neutrik combo inputs. They are wired as follows,
according to standards specified by the AES (Audio
Engineering Society).
1/ 4" TS Phone Plugs and Jacks
“TS” stands for Tip-Sleeve, the two connection points
available on a mono 1/4" phone jack or plug. They are
used for unbalanced signals like the high-impedance
instrument inputs on the Onyx 400F.
2
SHIELD
HOT
SLEEVE
SLEEVE
TIP
TIP
1
3
COLD
TIP
SHIELD
1
SLEEVE
3
HOT
COLD
2
1/4" TS Unbalanced Wiring:
Sleeve = Shield
Tip = Hot (+)
SHIELD
COLD
HOT
1
3
2
XLR Balanced Wiring:
Pin 1 = Shield
Pin 2 = Hot (+)
Pin 3 = Cold (–)
RCA Plugs and Jacks
RCA-type plugs (also known as phono plugs) and jacks
are often used in home stereo and video equipment, and
to make S/PDIF connections on consumer digital audio
devices. They are unbalanced and electrically equiva-
lent to a 1/4" TS phone plug.
1/ 4" TRS Phone Plugs and Jacks
“TRS” stands for Tip-Ring-Sleeve, the three connection
points available on a stereo 1/4" or balanced phone
jack or plug. TRS jacks and plugs are used for balanced
signals and stereo headphones.
TIP
SLEEVE TIP SLEEVE
RCA Unbalanced Wiring:
Sleeve = Shield
Tip = Hot (+)
Balanced Mono
RING SLEEVE
TIP
SLEEVE RING TIP
RING
TIP
Unbalancing a Line
SLEEVE
In most studio, stage, and sound reinforcement situ-
ations, there is a combination of balanced and unbal-
anced inputs and outputs on the various pieces of
equipment. This usually will not be a problem in making
connections.
1/4" TRS Balanced Mono Wiring:
Sleeve = Shield
Tip = Hot (+)
Ring = Cold (–)
•
When connecting a balanced output to an unbal-
anced input, be sure the signal high (hot) connec-
tions are wired to each other, and that the balanced
signal low (cold) goes to the ground (earth)
Stereo Headphones
RING SLEEVE
TIP
SLEEVE RING TIP
connection at the unbalanced input. In most cases,
the balanced ground (earth) will also be connected
to the ground (earth) at the unbalanced input. If
there are ground-loop problems, this connection
may be left disconnected at the balanced end.
RING
TIP
SLEEVE
1/4" TRS Stereo Unbalanced Wiring:
Sleeve = Shield
Tip = Left
Ring = Right
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•
When connecting an unbalanced output to a bal-
anced input, be sure that the signal high (hot)
connections are wired to each other. The unbal-
anced ground (earth) connection should be wired
to the low (cold) and the ground (earth) connec-
tions of the balanced input. If there are ground-loop
problems, try disconnecting the unbalanced ground
(earth) connection from the balanced input ground
(earth) connection, leaving the unbalanced ground
connected to the balanced input low (cold) con-
nection only.
This allows you to tap out the channel’s signal at that
point in the circuit without interrupting normal operation.
Note: Do not overload or short-circuit
the signal you are tapping from the
preamp. That will affect the internal
signal.
If you push the 1/4 TS plug in to the second click,
"
you will open the jack switch and create a direct out,
which does interrupt the signal in that channel.
In some cases, you may have to make up special
adapters to interconnect your equipment. For example,
you may need a balanced XLR female connected to an
unbalanced 1/4" TS phone plug. Many common adapters
can be found at your local electronics supply store.
MONO PLUG
Channel Insert jack
Direct out with no signal interruption to master.
Insert only to first “click.”
TRS Send/ Receive Insert Jacks
MONO PLUG
Mackie’s single-jack inserts are three-conductor 1/4
"
Channel Insert jack
TRS phone jacks. They are unbalanced, but have both
the preamp output (send) and input (return) signals in
one connector.
Direct out with signal interruption to master.
Insert all the way in to the second “click.”
The sleeve is the common ground (earth) for both
signals. The send from the preamp to the external unit
is carried on the tip, and the return from the unit to the
preamp is on the ring.
STEREO
PLUG
Channel Insert jack
For use as an effects loop.
(TIP= SEND to effect, RING = RETURN from effect)
SEND to processor
ring
“from ti
(TRS plug)
tip
sleeve
this plug connects to one of the
mixer’s Channel Insert jacks.
“to ring”
Mults and “Y”s
RETURN from processor
A mult or “Y” connector allows you to route one output
to two or more inputs by simply providing parallel wir-
ing connections. You can make “Y”s and mults for the
outputs of both unbalanced and balanced circuits.
Using the Send Only on an Insert Jack
If you insert a 1/4 TS (mono) plug only partially (to
"
the first click) into a Mackie insert jack, the plug will
not activate the jack switch and will not open the insert
loop in the circuit (thereby allowing the channel signal
to continue on its merry way through the preamp).
Remember: Only mult or “Y” an
output into several inputs. If you need
to combine several outputs into one
input, you must use a mixer, not a
mult or a “Y.”
Y-Cord Splitter
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FireWire Connection
The Onyx 400F is equipped with two 6-pin FireWire
connectors and comes with a 6-pin to 6-pin FireWire
cable. This works with Macintosh laptops and desktops,
and most PC desktops with a built-in FireWire connec-
tor or with a PCI or PCMCIA FireWire card added.
Many laptop PCs have a 4-pin FireWire connector. If
this is the case, you will need to purchase a 6-pin to 4-
pin FireWire adapter cable. These are readily available
at computer stores or online.
2
4
6
1
2
3
4
1
3
5
6-pin Male FireWire
4-pin Male FireWire
6-pin FireWire Wiring:
Pin 1 = Power
Pin 2 = Ground
Pin 3 = TPB–
4-pin FireWire Wiring:
Pin 1 = TPB–
Pin 2 = TPB+
Pin 3 = TPA–
Pin 4 = TPB+
Pin 4 = TPA+
Pin 5 = TPA–
Pin 6 = TPA+
Appendix C: Technical Info
Onyx 400F Specifications
Frequency Response
Dynamic Range
Mic Input to Line Output (Gain @ unity):
>107 dB (Mic In to Line Out)
@48 kHz
+0, –3 dB, 10 Hz to 24 kHz
Noise
Signal-to-Noise:
>87 dB (ref. +4 dBu, Mic In to Line Out, Gain @ unity)
@96 kHz
+0, –3 dB, 10 Hz to 48 kHz
Equivalent Input Noise (E.I.N.), 20 Hz to 20 kHz Bandwidth,
150Ω source impedance:
@192 kHz
+0, –3 dB, 10 Hz to 96 kHz
–129 dBu @ +60 dB gain
Mic Input to Digital Output (S/PDIF, 192 kHz sample rate):
+0, –3 dB, 10 Hz to 96 kHz
Common Mode Rejection Ratio (CMRR)
Mic In: >60 dB @ 1 kHz, Gain @ maximum
Distortion (THD & IMD)
Crosstalk
Mic Input to Line Output:
Mic Input to Line Output (@ +4 dBu output):
THD+N: < 0.003%, 20 Hz to 20 kHz BW,
1 kHz input @ +4 dBu, preamp at unity gain
< –100 dB @ 1 kHz, +10 dBu signal on adjacent
input, 150Ω source impedance
Mic Input to Digital Output (S/PDIF, 48 kHz sample rate):
THD+N: < 0.001%, 20 Hz to 20 kHz BW,
Input Gain Control Range
10mV rms input, gain at –1 dB FS output
Mic In: 0 dB to +60 dB
Line In: –20 dB to + 40 dB
31
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Phantom Power
Digital Output Connectors
+48 VDC
One BNC connector for external word clock output
One RCA connector for S/PDIF output
One 5-pin DIN for MIDI output
Rated Output
Line:
+4 dBu
DSP
Maximum Rated Output:
+24 dBu @ Balanced Line-Level Outputs
TMS320C6713 Floating-Point Digital Signal Processor
operating at 225 MHz, delivering up to 1350 million
floating-point operations per second (MFLOPS),
1800 million instructions per second (MIPS), and
450 million multiply-accumulate operations per
second (MMACS)
Input Impedance
Mic Input:
Inst Input:
Line:
2.4 kΩ balanced
1 MΩ
20 kΩ balanced, 10 kΩ unbalanced
AC Power Requirements
Output Impedance
Power Consumption: 20 watts
Line:
100 Ω balanced
Universal AC Power Supply:
100 VAC – 240 VAC, 50-60 Hz
Signal Level LEDs
–40 dB, –20 dB, –10 dB (normal operating level),
OL = 22 dBu
Physical Dimensions and Weight
Height:
Width:
1.75 in/44 mm
Sample Frequency Selections
17.50 in/445 mm (main body of unit)
19.00 in/483 mm (with rack ears)
7.63 in/194 mm (including front knobs and
rear BNC jack)
44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz,
176.4 kHz, 192 kHz
Depth:
Analog Input Connectors
Weight:
5.6 lb/2.5 kg
Four balanced XLR/TRS mic/line inputs
Four balanced 1/4" TRS line inputs
Two 1/4" TS high-impedance instrument inputs
LOUD Technologies Inc. is always striving to improve our prod-
ucts by incorporating new and improved materials, components,
and manufacturing methods. Therefore, we reserve the right to
change these specifications at any time without notice.
Analog Output Connectors
Eight balanced 1/4" TRS line-level outputs
“Mackie.”, “Onyx,” and the “Running Man” are registered
trademarks of LOUD Technologies Inc. All other brand names
mentioned are trademarks or registered trademarks of their
respective holders, and are hereby acknowledged.
Digital Input Connectors
One BNC connector for external word clock input
One RCA connector for S/PDIF input
One 5-pin DIN for MIDI input
©2005 LOUD Technologies Inc. All Rights Reserved.
Two 6-pin FireWire input/output
17.5 in/445 mm
WEIGHT
5.6 lb/
2.5 kg
19.0 in/483 mm
1
2
3
4
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Onyx 400F Block Diagram
48V
Phantom
Insert
Phantom
Mic/Line
Instrument
Channel 1-2
Gain
2
3
Mic: 0 to +60 dB
1
Line: –20 to +40 dB
Mic
+
-
+
-
Line
Instrument
Insert
Phantom
Gain
A/D
Conversion
Channel 3-4
Mic: 0 to +60 dB
Line: –20 to +40 dB
2
3
+
1
Mic
-
+
-
Line
Ch 1-4
Ch 5-8
Firewire
I/O
Channel 5-8
Line
S/PDIF
I/O
+
A/D
Conversion
-
Word Clock
I/O
METERS
MIDI
I/O
OL
-10
CHANNEL 1
CHANNEL 2
CHANNEL 3
-20
-30
OL
-10
-20
-30
Control Room
Level
Left
OL
-10
-20
-30
D/A
Conversion
Control Room Out
Right
Decoder
DSP
(a.k.a.
BRAIN)
OL
-10
-20
-30
CHANNEL 4
Phones 1
Level
INT
WORD
S/DIF
CLOCK
SOURCE
MIDI IN
Phones 1
Phones 2
MIDI OUT
FIREWIRE IN
Phones 2
Level
Line Out 1
Line Out 8
D/A
Conversion
Out 1-8
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34
ONYX 400F
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Onyx 400F Limited Warranty
Please keep your sales receipt in a safe place.
F. Any products returned to one of the LOUD Technologies
A. LOUD Technologies Inc. warrants all materials,
factory-authorized service centers and deemed eligible for
repair or replacement under the terms of this warranty will
be repaired or replaced within thirty days of receipt. LOUD
Technologies and its authorized service centers may use
refurbished parts for repair or replacement of any product.
Products returned to LOUD Technologies that do not meet the
terms of this Warranty will be not be repaired unless payment
is received for labor, materials, return freight, and insurance.
Products repaired under warranty will be returned freight
prepaid by LOUD Technologies to any location within the
boundaries of the USA.
workmanship and proper operation of this product for a period
of one year from the original date of purchase. If any defects
are found in the materials or workmanship or if the product
fails to function properly during the applicable warranty
period, LOUD Technologies, at its option, will repair or replace
theproduct.Thiswarrantyappliesonlytoequipmentsold
anddeliveredwithintheU.S.byLOUDTechnologiesInc.or
its authorized dealers.
B. Failure to register online or return the product registration
card will not void the one-year warranty.
C. Service and repairs of Mackie products are to be
performed only at a factory-authorized facility (see D below).
Unauthorized service, repairs, or modification will void this
warranty. To obtain repairs under warranty, you must have a
copy of your sales receipt from the authorized Mackie dealer
where you purchased the product. It is necessary to establish
purchase date and determine whether your Mackie product is
within the warranty period.
G. LOUD Technologies warrants all repairs performed
for 90 days or for the remainder of the warranty period.
This warranty does not extend to damage resulting from
improper installation, misuse, neglect or abuse, or to exterior
appearance. This warranty is recognized only if the inspection
seals and serial number on the unit have not been defaced or
removed.
H. LOUD Technologies assumes no responsibility for the
quality or timeliness of repairs performed by an authorized
service center.
D. To obtain factory-authorized service:
1. Call Mackie Technical Support at 800/ 898-3211, 7
AM to 5 PM Monday through Friday (Pacific Time) to get
a Service Request Number. Products returned without a
Service Request Number will be refused.
I. This warranty is extended to the original purchaser and to
anyone who may subsequently purchase this product within
the applicable warranty period. A copy of the original sales
receipt is required to obtain warranty repairs.
2. Pack the product in its original shipping carton. Also
include a note explaining exactly how to duplicate the
problem, a copy of the sales receipt with price and date
showing, and your return street address (no P.O. boxes or
route numbers, please!). If we cannot duplicate the problem
or establish the starting date of your Limited Warranty, we
may, at our option, charge for service time.
J. This is your sole warranty. LOUD Technologies does not
authorize any third party, including any dealer or sales
representative, to assume any liability on behalf of LOUD
Technologies or to make any warranty for LOUD Technologies
Inc.
K. THE WARRANTY GIVEN ON THIS PAGE IS THE SOLE
WARRANTY GIVEN BY LOUD TECHNOLOGIES INC.
AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS
AND IMPLIED, INCLUDING THE WARRANTIES OF
3. Ship the product in its original shipping carton, freight
prepaid to the authorized service center. The address of
your closest authorized service center will be given to you
by Technical Support.
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THE WARRANTY GIVEN ON THIS PAGE SHALL BE
STRICTLY LIMITED IN DURATION TO ONE YEAR FROM THE
DATE OF ORIGINAL PURCHASE FROM AN AUTHORIZED
MACKIE DEALER. UPON EXPIRATION OF THE APPLICABLE
WARRANTY PERIOD, LOUD TECHNOLOGIES INC. SHALL
HAVE NO FURTHER WARRANTY OBLIGATION OF ANY
KIND. LOUD TECHNOLOGIES INC. SHALL NOT BE LIABLE
FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL
IMPORTANT: Make sure that the Service Request
Number is plainly written on the shipping carton.
E. LOUD Technologies reserves the right to inspect any
products that may be the subject of any warranty claims before
repair or replacement is carried out. LOUD Technologies may,
at our option, require proof of the original date of purchase in
the form of a dated copy of the original dealer’s invoice or sales DAMAGES THAT MAY RESULT FROM ANY DEFECT IN THE
receipt. Final determination of warranty coverage lies solely
with LOUD Technologies.
MACKIE PRODUCT OR ANY WARRANTY CLAIM. Some states
do not allow exclusion or limitation of incidental, special, or
consequential damages or a limitation on how long warranties
last, so some of the above limitations and exclusions may not
apply to you. This warranty provides specific legal rights and
you may have other rights which vary from state to state.
35
Owner’s Manual
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16220 Wood-Red Road NE • Woodinville, WA 98072 • USA
United States and Canada: 800.898.3211
Europe, Asia, Central and South America: 425.487.4333
Middle East and Africa: 31.20.654.4000
Fax: 425.487.4337 • www.mackie.com
E-mail: [email protected]
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