SRM350 v2 Active
Sound ReinfoRceMent
SPeAKeR uSeR’S MAnuAl
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Contents
• Please write the serial number for your SRM350 v2 here
(or for both SRM350 v2s if you have two) for future reference
(i.e., insurance claims, tech support, return authorization, etc.):
Loudspeaker 1
Loudspeaker 2
Purchased at:___________________________________ Date of Purchase:_____________
for more information about this and other Mackie products.
Part No. 00ꢀ6949 Rev. A 11/07
©2003-2007 LOUD Technologies Inc. All Rights Reserved.
ꢁ
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INTRODUCTION
Thank you for choosing LOUD Technologies’ Mackie ac-
tive sound reinforcement speakers.
•
The low-frequency amplifier also has a Dynamic Bass
Boost circuit. Our ears are more sensitive to bass fre-
quencies at high volume levels than at softer volumes.
This unique circuit automatically reduces the low
frequencies below 70 Hz as the volume of the speak-
ers goes up. This results in improved efficiency for the
low-frequency amplifier because it is not wasting power
trying to reproduce frequencies we hear better at loud
volumes. Instead, the power is used for the frequencies
where it is needed, resulting in a louder sound.
The SRM350 v2 is a redesigned version of our popular
SRM350 active loudspeaker. With its newly designed Class-D
Fast-Recovery amplifiers, high-output compression driver
and new 10" neodymium woofer, it produces an even
smoother sound than the original. SRM means Sound Re-
inforcement Monitor, and the SRM350 v2 truly produces a
studio quality sound in a sound reinforcement speaker.
Our design goal was to build a sound reinforcement
speaker with:
1. High precision, high output, and accurate playback.
2. Very wide, smooth dispersion of mid and high frequencies.
3. Ergonomically correct physical design for easy transport
and set up.
Through the combined resources of our top-notch
mechanical and analog engineers, and our experienced
transducer engineers at EAW, we were able to achieve our
design goals in every aspect. The result is a sound rein-
forcement system equally at home in a concert setting, in the
studio, impromptu concerts on the studio roof, in the cinema,
or in a home theater.
Warning: Although the amplifiers have
these protection circuits, you must
still make sure the LIMIT light is not
blinking continuously. If it is, turn
down your mixer faders, or preampli-
fier gain, or turn down the SRM350 v2
LEVEL control.
The Crossover
The built-in electronic crossover is a 2ꢀ dB/octave
Linkwitz-Riley design. Although more expensive than other
crossover designs, the benefits provided by the Linkwitz-
Riley design have been well documented. These benefits
include:
The Transducers
The SRM350 v2 active speakers feature a 10-inch high-
power low-frequency woofer with a neodymium magnet,
and a 1.ꢀ-inch titanium diaphragm high-output ceramic
compression driver. This high-frequency driver is mounted
on an acoustically non-resonant exponential waveguide,
providing a wide, controlled dispersion and precise
reproduction of the critical upper mid-range and high
frequencies. The result is an unbelievably smooth off-axis
response that allows everyone in the audience to experi-
ence the same high-resolution audio no matter where they
are seated.
•
•
•
•
Absolutely flat frequency response throughout the
bandpass, without the characteristic ripple near the
crossover point exhibited by other designs.
The sharp 2ꢀ dB per octave roll-off of the filters ensures
that the transducers aren’t reproducing frequencies
outside of their capabilities.
The acoustic sum of the two driver responses is unity
at the crossover frequency, resulting in perfect power
response.
Our heroic engineers have worked carefully to en-
sure that the SRM350 v2 also provides perfect phase
response. This diligence has yielded phenomenal ac-
curacy, even if you are standing 20 feet away.
Power Amplifiers
To power these beauties, each SRM350 v2 includes two
of our acclaimed FR Series “Fast Recovery” power amplifi-
ers. In addition, the low-frequency amplifier uses a Class-D
design for improved efficiency and cleaner power. Our
exclusive designs use low negative feedback, yet allow the
amplifiers to maintain low distortion and stability and to
quickly recover when driven into clipping.
The Cabinet
The SRM350 v2 cabinet was designed to be the strongest
molded composite cabinet on the planet. This material is as
strong as concrete, and rigid enough to prevent unwanted
vibrations in the cabinet. An optional bracket kit is avail-
able for the top and bottom of the cabinet to be used for
flying, and a socket is provided in the bottom of the cabinet
for mounting on a tripod stand. Although it is an exception-
al choice for installed sound situations, its light weight and
durable finish also make it ideal for portable sound system
use. The asymmetrical trapezoidal design of the cabinet
makes it easy to use as a floor wedge for stage monitor ap-
plications.
The amplifiers include the following features:
•
•
•
The low-frequency amplifier produces 165 continuous
watts before clipping.
The high-frequency amplifier produces 30 continuous
watts before clipping.
When the output from either amplifier begins to clip,
a limiter gently reduces the input signal level until the
output is no longer clipping.
ꢀ
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The Active Advantage
There are a number of advantages to using an active
speaker system over a passive loudspeaker:
•
•
The acoustic sum of the outputs from the two drivers
is optimized electronically, as well as physically, so the
amplitude response is flat and there is no lobing error.
The presence of active circuits within the speaker
cabinet allow the designer to add on extra details, such
as a high quality mic/line input section and optional
accessory modules.
•
The internal crossover is active, and its low power cir-
cuitry operates on line-level signals. It does not waste
speaker-level power like a passive crossover with large
coils, caps, and resistors.
•
•
The input signals are crossed over before they reach the
amplifiers, so each amplifier only receives the correct
frequency range for its driver.
The amplifiers are designed specifically for these
speaker load impedances. There is no guesswork as
to what load each amplifier has to drive, so they can
provide maximum acoustic output from the speakers,
yet minimize the danger of speaker damage due to
overdriving a lesser amplifier.
In short, all the complex interconnected components
in the system are designed to work in harmony with each
other to produce the best possible sound.
•
The connecting wires between the amplifier outputs
and the drivers are kept to a minimum, so the damping
factor of the amplifier isn’t compromised by the resis-
tance of long speaker cables. In addition, all the power
from the amplifier is transferred directly to the drivers
with no speaker cable losses.
5
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HOOKUP DIAGRAMS
Quick Start
ꢁ. Connect the supplied AC power cord to the IEC socket
on the back of the SRMꢁ50 vꢀ. Plug the other end into
an AC outlet properly configured with the correct volt-
age for your particular model.
4. Turn on your signal source. Make sure its Master Vol-
ume control (if it has one) is turned all the way down.
1. Start with the following settings on the back of the
SRMꢁ50 vꢀ:
Turn the POWER switch off (down).
Set the CONTOUR and MIC/LINE switches out. If using
a microphone as the input to the SRMꢁ50 vꢀ, push the
MIC/LINE switch in.
5. Turn on the SRMꢁ50 vꢀ POWER switch.
6. Start the signal source, whether it be speaking into a
microphone or starting a CD player. Adjust any volume
controls on the signal source for normal operation.
7. Slowly turn up the LEVEL control on the back of the
SRMꢁ50 vꢀ until the desired volume is reached (and
the LIMIT light does not come on). Always wear hear-
ing protectors if you are close when it is playing at high
levels.
8. If there is no sound, always turn down the SRMꢁ50 vꢀ
LEVEL control before investigating. There may be a
mixer or preamplifier mute or tape switch engaged, or a
mic switch off.
WARNING: Turn the LEVEL control
down (counterclockwise) before every
use. If not, you could be in for a star-
tling surprise, especially if the last time
you used it was with a microphone and
now you want to connect a line-level
source.
ꢀ. Connect the output from your signal source (mixing
console, microphone, preamp, or other mic- or line-lev-
el source) directly to the INPUT connector on the back
of the SRMꢁ50 vꢀ. This is a combination XLR and 1/4"
TRS connector, and accepts balanced or unbalanced
line-level signals from mixers, preamplifiers, CD play-
ers, tape decks, etc., with the MIC/LINE switch out, and
accepts direct connections from dynamic microphones
with the MIC/LINE switch pushed in.
THIS DEVICE COMPLIES WITH PART 15
THIS DEVICE COMPLIES WITH PART 15
SIGNAL
LIMIT
SIGNAL
LIMIT
OF THE FCC RULES FOR THE U.S. AND
ICES-003, FOR CANADA. OPERATION
IS SUBJECT TO THE FOLLOWING TWO
CONDITIONS:
OF THE FCC RULES FOR THE U.S. AND
ICES-003, FOR CANADA. OPERATION
IS SUBJECT TO THE FOLLOWING TWO
CONDITIONS:
NORMAL
NORMAL
(1) THIS DEVICE MAY NOT CAUSE
HARMFUL INTERFERENCE, AND
(2) THIS DEVICE MUST ACCEPT ANY
INTERFERENCE RECEIVED, INCLUDING
INTERFERENCE THAT MAY CAUSE
UNDESIRED OPERATION.
(1) THIS DEVICE MAY NOT CAUSE
HARMFUL INTERFERENCE, AND
(2) THIS DEVICE MUST ACCEPT ANY
INTERFERENCE RECEIVED, INCLUDING
INTERFERENCE THAT MAY CAUSE
UNDESIRED OPERATION.
+45
+5dB
+45
+5dB
O O
O O
LEVEL
LEVEL
100Hz
CONTOUR
12k/AIR
LINE
MIC
100Hz
CONTOUR
12k/AIR
LINE
MIC
POWER
POWER
(+3dB)
(+3dB)
THRU
THRU
100
-
120V
/
50
-
60 Hz 220W
100
-
120V
/
50 - 60 Hz 220W
CAUTION: REPLACE WITH THE SAME FUSE AND RATING. DISCONNECT SUPPLY CORD BEFORE CHANGING FUSE.
CAUTION: REPLACE WITH THE SAME FUSE AND RATING. DISCONNECT SUPPLY CORD BEFORE CHANGING FUSE.
Left
Line level
Output
Right
Line level
Output
Mixer or
Preamplifier
PREMIUM ANALOG MIXER
w
/
P
E
R
K
I
N
S
E
Q
&
F
I
R
E
W
I
R
E
OPTION
1
2
3
4
5
6
7
8
9
11
12
10
SRM350 v2: STEREO OPERATION WITH A MIXER
6
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THIS DEVICE COMPLIES WITH PART 15
OF THE FCC RULES FOR THE U.S. AND
ICES-003, FOR CANADA. OPERATION
IS SUBJECT TO THE FOLLOWING TWO
CONDITIONS:
(1) THIS DEVICE MAY NOT CAUSE
HARMFUL INTERFERENCE, AND
(2) THIS DEVICE MUST ACCEPT ANY
INTERFERENCE RECEIVED, INCLUDING
INTERFERENCE THAT MAY CAUSE
UNDESIRED OPERATION.
THIS DEVICE COMPLIES WITH PART 15
OF THE FCC RULES FOR THE U.S. AND
ICES-003, FOR CANADA. OPERATION
IS SUBJECT TO THE FOLLOWING TWO
CONDITIONS:
(1) THIS DEVICE MAY NOT CAUSE
HARMFUL INTERFERENCE, AND
(2) THIS DEVICE MUST ACCEPT ANY
INTERFERENCE RECEIVED, INCLUDING
INTERFERENCE THAT MAY CAUSE
UNDESIRED OPERATION.
THIS DEVICE COMPLIES WITH PART 15
OF THE FCC RULES FOR THE U.S. AND
ICES-003, FOR CANADA. OPERATION
IS SUBJECT TO THE FOLLOWING TWO
CONDITIONS:
(1) THIS DEVICE MAY NOT CAUSE
HARMFUL INTERFERENCE, AND
(2) THIS DEVICE MUST ACCEPT ANY
INTERFERENCE RECEIVED, INCLUDING
INTERFERENCE THAT MAY CAUSE
UNDESIRED OPERATION.
THIS DEVICE COMPLIES WITH PART 15
OF THE FCC RULES FOR THE U.S. AND
ICES-003, FOR CANADA. OPERATION
IS SUBJECT TO THE FOLLOWING TWO
CONDITIONS:
(1) THIS DEVICE MAY NOT CAUSE
HARMFUL INTERFERENCE, AND
(2) THIS DEVICE MUST ACCEPT ANY
INTERFERENCE RECEIVED, INCLUDING
INTERFERENCE THAT MAY CAUSE
UNDESIRED OPERATION.
SIGNAL
LIMIT
SIGNAL
LIMIT
SIGNAL
LIMIT
SIGNAL
LIMIT
NORMAL
NORMAL
NORMAL
NORMAL
+45
+5dB
+45
+5dB
+45
+5dB
+45
+5dB
O O
O O
O O
O O
LEVEL
LEVEL
LEVEL
LEVEL
100Hz
CONTOUR
12k/AIR
LINE
MIC
100Hz
CONTOUR
12k/AIR
LINE
MIC
100Hz
CONTOUR
12k/AIR
LINE
MIC
100Hz
CONTOUR
12k/AIR
LINE
MIC
Next
POWER
POWER
POWER
POWER
(+3dB)
(+3dB)
(+3dB)
(+3dB)
THRU
THRU
Next
I
I
INPUT
100
-
120V
/
50
-
60 Hz 220W
100
-
120V
/
50
-
60 Hz 220W
100
-
120V
/
50
-
60 Hz 220W
100
-
120V
/
50
-
60 Hz 220W
CAUTION: REPLACE WITH THE SAME FUSE AND RATING. DISCONNECT SUPPLY CORD BEFORE CHANGING FUSE.
CAUTION: REPLACE WITH THE SAME FUSE AND RATING. DISCONNECT SUPPLY CORD BEFORE CHANGING FUSE.
CAUTION: REPLACE WITH THE SAME FUSE AND RATING. DISCONNECT SUPPLY CORD BEFORE CHANGING FUSE.
CAUTION: REPLACE WITH THE SAME FUSE AND RATING. DISCONNECT SUPPLY CORD BEFORE CHANGING FUSE.
THIS DEVICE COMPLIES WITH PART 15
OF THE FCC RULES FOR THE U.S. AND
ICES-003, FOR CANADA. OPERATION
IS SUBJECT TO THE FOLLOWING TWO
CONDITIONS:
(1) THIS DEVICE MAY NOT CAUSE
HARMFUL INTERFERENCE, AND
(2) THIS DEVICE MUST ACCEPT ANY
INTERFERENCE RECEIVED, INCLUDING
INTERFERENCE THAT MAY CAUSE
UNDESIRED OPERATION.
THIS DEVICE COMPLIES WITH PART 15
SIGNAL
LIMIT
SIGNAL
LIMIT
OF THE FCC RULES FOR THE U.S. AND
ICES-003, FOR CANADA. OPERATION
IS SUBJECT TO THE FOLLOWING TWO
CONDITIONS:
(1) THIS DEVICE MAY NOT CAUSE
HARMFUL INTERFERENCE, AND
(2) THIS DEVICE MUST ACCEPT ANY
INTERFERENCE RECEIVED, INCLUDING
INTERFERENCE THAT MAY CAUSE
UNDESIRED OPERATION.
NORMAL
NORMAL
45
+45
+5dB
LEVEL
Thru
Thru
O
O
O
O
+5dB
LEVEL
100Hz
CONTOUR
12k/AIR
LINE
MIC
100Hz
CONTOUR
12k/AIR
LINE
MIC
POWER
POWER
(+3dB)
(+3dB)
100
-
120V
/
50
-
60 Hz 220W
100
-
120V
/
50
-
60 Hz 220W
CAUTION: REPLACE WITH THE SAME FUSE AND RATING. DISCONNECT SUPPLY CORD BEFORE CHANGING FUSE.
CAUTION: REPLACE WITH THE SAME FUSE AND RATING. DISCONNECT SUPPLY CORD BEFORE CHANGING FUSE.
P
w
R
E
M
I
U
M
A
Q
N
&
A
L
R
O
G
MIXER
E OP O
/
P
E
R
K
I
N
S
E
F
I
E
W
I
R
T
I
N
1
2
3
4
5
6
7
8
9
11
12
10
SRM350 v2: DAISY-CHAINING USING THE THRU JACK
The SRMꢁ50 vꢀ can
be used with a Mackie
SWA1501 (or SWA1801z or
SWAꢀ801z) subwoofer to
create an incredibly pow-
erful system.
The active crossover
inside the subwoofer splits
the full range input sig-
nal into two ranges. The
subwoofer plays the low
frequency range through
its built-in amplifier and
woofer, and sends the
high-pass range to the
SRMꢁ50 vꢀ.
Pole
Power
Mount
Cord
Pole
Power
Cord
Mount
Line-level
Hi-pass
out
Line-level
Hi-pass
out
ACTIVE
ACTIVE
The SRMꢁ50 vꢀ can
be pole mounted on top
of the SWA1501 as shown
using the optional SPM100
Speaker Pole Mount,
saving the cost of a more
expensive tripod stand.
Full
Full
Range
Range
P
w
R
E
M
I
U
M
A
Q
N
&
A
L
R
O
G
MIXER
E OP ON
/
P
E
R
K
I
N
S
E
F
I
E
W
I
R
T
I
Power
Cords
Power
Cords
1
2
3
4
5
6
7
8
9
1
1
1
0
1
2
SWA1501
plays the low
frequencies
SWA1501
plays the low
frequencies
SRM350 v2: 3-WAY SYSTEM WITH A POWERED SUBWOOFER
7
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REAR PANEL DESCRIPTION
The SRMꢁ50 vꢀ has several connectors, controls, and
indicators that you should understand.
3. POWER Indicator
When the POWER switch is turned on, and the linecord
is connected to an active AC Mains supply, this indicator, lo-
cated just above the POWER switch, glows to let you know
that you’re ready to rock and roll. The cool blue LED on the
front of the speaker works in the same way.
1. IEC Socket
This is where you connect the supplied AC linecord to
provide AC power to the SRMꢁ50 vꢀ’s built-in power amplifi-
ers. Plug the linecord into an AC socket properly configured
for your particular model.
Note: If you happen to lose the AC linecord, replace-
ments are readily available at any office or computer supply
store. Always use a three-pin plug with a ground pin.
4. CONTOUR
Pushing in this switch engages a filter that provides ꢁ dB
of boost to the low and high frequencies (below 100 Hz
and above 1ꢀ kHz). This provides a punchy, crisp sound
for most live music applications. You can experiment with
this switch by leaving it out for a while, then pushing it in
to determine which way sounds best for your application.
It is especially useful when listening at lower volumes, as
it highlights the bass like a Loudness switch, in addition to
boosting the highs.
2. POWER Switch
Switch up to turn the SRMꢁ50 vꢀ on, and switch down to
turn it off. Make sure the LEVEL control is down before you
turn it on.
5. LEVEL
THIS DEVICE COMPLIES WITH PART 15
SIGNAL
This is used to adjust the signal
level, going into the built-in power
LIMIT
OF THE FCC RULES FOR THE U.S. AND
ICES-003, FOR CANADA. OPERATION
IS SUBJECT TO THE FOLLOWING TWO
CONDITIONS:
NORMAL
amplifiers, from Off up to 45 dB
of gain. Since the SRMꢁ50 vꢀ in-
corporates Mackie’s world-class
low-noise mic preamp technology,
you can connect either a line-level
or a microphone-level signal to
the input, and use this control to
adjust the level correctly.
(1) THIS DEVICE MAY NOT CAUSE
HARMFUL INTERFERENCE, AND
(2) THIS DEVICE MUST ACCEPT ANY
INTERFERENCE RECEIVED, INCLUDING
INTERFERENCE THAT MAY CAUSE
UNDESIRED OPERATION.
+45
O O
LEVEL
+5dB
100Hz
12k/AIR
LINE
MIC
There is no
phantom pow-
CONTOUR
POWER
(+3dB)
er provided for
a microphone,
so you should
use a dynamic
mic, or use a condensor type if it
has its own battery power.
THRU
Follow the Quick Start guide on
page 6 for setting the LEVEL con-
trol. For most applications, it will
be in the NORMAL position (1ꢀ
o’clock). If you have a particularly
high line-level signal connected
to the SRMꢁ50 vꢀ, you may need
to turn the control down to the 9
o’clock position. If you have a low
line-level or mic-level signal con-
nected, you may need to turn the
LEVEL control up to the ꢁ o’clock
position.
INPUT
100 - 120V / 50 - 60 Hz 220W
CAUTION: REPLACE WITH THE SAME FUSE AND RATING. DISCONNECT SUPPLY CORD BEFORE CHANGING FUSE.
8
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6. MIC/LINE Switch
Leave this switch out when connecting a line-level signal
to the INPUT connector (from a mixer, graphic EQ, or other
line-level signal source).
Push this switch in when connecting a microphone
to the INPUT connector. Since a microphone produces a
much smaller signal than a line-level signal, this provides
an additional 40 dB of gain to boost the microphone signal
to a line level.
It’s okay for the LIMIT indicator to blink occasionally,
but if it blinks frequently or continuously, either turn down
the signal level at the mixer or other signal source, or turn
down the SRMꢁ50 vꢀ’s LEVEL control.
Wear hearing protection if you are close
to the SRMꢁ50 vꢀ playing at high levels.
7. SIGNAL Indicator
9. INPUT Connector
This is a combination female XLR-type and 1/4" TRS
connector that accepts a balanced or unbalanced mic- or
line-level signal.
This LED illuminates whenever there is a signal present
at the INPUT connector on the rear panel. It senses the
signal just after the LEVEL control, so if the LEVEL control
is turned down, the SIGNAL indicator won’t light.
8. LIMIT Indicator
10. THRU Connector
When the signal levels at the amplifier outputs approach
clipping, a soft limiting circuit is activated that reduces
the input signal. The LIMIT LED lights whenever the limit
circuit is active.
This is a male XLR-type connector that can be used to
daisy-chain the input signal to another speaker.
The signal at this point is after the MIC/LINE switch but
before the LEVEL control. If you have a microphone con-
nected to the first SRMꢁ50 vꢀ and you have the MIC/LINE
switch pushed in, the signal at the THRU jack is boosted
40 dB to a line-level, so leave the MIC/LINE switch out on
the next SRMꢁ50 vꢀ.
SIGNAL
LIMIT
NORMAL
+45
+5dB
O O
ACTIVE SOUND REINFORCEMENT SYSTEM
LEVEL
100Hz
12k/AIR
LINE
MIC
CONTOUR
DESIGNED BY MACKOIDS IN WOODINVILLE, WA,/WHITINSVILLES, MA,USA/
SHENZHEN, CHINA
COPYRIGHT ©2007 "MACKIE", AND THE RUNNING MAN FIGURE
ARE TRADEMARKS OF LOUD TECHNOLOGIES, INC. PATENT PENDING.
•
MANUFACTURED IN CHINA
•
FABRIQUE EN CHINE
(+3dB)
•
WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC
SHOCK, DO NOT EXPOSE THIS EQUIPMENT TO RAIN OR
MOISTURE. DO NOT REMOVE COVER. NO USER SERVICEABLE
PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL.
AVIS: RISQUE DE CHOC ELECTRIQUE
—
NE PAS OUVRIR
SERIAL NUMBER
MANUFACTURING DATE
THRU
THIS DEVICE COMPLIES WITH PART 15
OF THE FCC RULES FOR THE U.S. AND
ICES-003, FOR CANADA. OPERATION
IS SUBJECT TO THE FOLLOWING TWO
CONDITIONS:
SIGNAL
LIMIT
NORMAL
(1) THIS DEVICE MAY NOT CAUSE
HARMFUL INTERFERENCE, AND
(2) THIS DEVICE MUST ACCEPT ANY
INTERFERENCE RECEIVED, INCLUDING
INTERFERENCE THAT MAY CAUSE
UNDESIRED OPERATION.
+45
+5dB
O O
LEVEL
100Hz
CONTOUR
12k/AIR
LINE
MIC
POWER
(+3dB)
THRU
INPUT
100
-
120V
/
50
-
60 Hz 220W
CAUTION: REPLACE WITH THE SAME FUSE AND RATING. DISCONNECT SUPPLY CORD BEFORE CHANGING FUSE.
INPUT
9
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CONNECTIONS
PLACEMENT
The SRMꢁ50 vꢀ has a combination female XLR and 1/4"
TRS input that accepts a balanced or unbalanced mic- or
line-level signal. When connecting a balanced signal, be
sure it’s wired per AES (Audio Engineering Society) stan-
dards:
The SRMꢁ50 vꢀ active speakers are designed to sit on
the floor, a tabletop, or to fit on a standard tripod speaker
stand. They can also be suspended by the rigging points,
which requires installing the optional hanging bracket on
the top and/or bottom of the cabinet (SRM350 Bracket Kit:
Part No. 0016404). NEVER attempt to suspend the SRMꢁ50 vꢀ
active speakers by their handles.
XLR TRS
Hot (+)
Pin ꢀ Tip
Cold (–)
Shield (Ground)
Pin ꢁ Ring
Pin 1 Shield
You can lay the cabinet down on its side and use the
SRMꢁ50 vꢀ as a floor monitor. The asymmetrical trapezoidal
shape of the cabinet provides a perfect angle for aiming up
toward performers from the front of the stage.
There is also a male XLR connector labeled THRU. This
allows you to connect more than one SRMꢁ50 vꢀ to the out-
put of your mixing console. Simply plug the signal source
output into the first INPUT jack, and patch that speaker’s
THRU jack to the next INPUT jack, and so on, daisy-chain-
ing multiple speakers (see diagram on page 7).
The THRU jack’s signal comes after
the MIC/LINE switch, but before the
LEVEL control. If the MIC/LINE switch
is pushed in on the first SRMꢁ50 vꢀ,
the signal at the THRU jack is boosted
by 40 dB to a line level. Therefore,
As with any powered components,
protect them from moisture. If you are
setting them up outdoors, make sure
they are under cover if you expect rain.
leave the MIC/LINE switch out on the following SRMꢁ50 vꢀs
in the chain.
The SRMꢁ50 vꢀ generates a magnetic
field. Do not place it closer than two
feet (0.6 meters) from any TV set or
computer monitor. Check the screen
for any change in color or distortion.
Do not place any magnetic audio or video tapes or
computer discs near the SRMꢁ50 vꢀ.
Room Acoustics
The SRMꢁ50 vꢀ active speakers are designed to sound as
neutral as possible; that is, to reproduce the input signal as
accurately as possible, monitoring the sound rather than
changing it.
Room acoustics play a crucial role in the overall
performance of a sound system. However, the wide high-fre-
quency dispersion of the SRMꢁ50 vꢀ helps to minimize the
problems that typically arise.
Balanced XLR Connectors
Top
0
90
RING SLEEVE
TIP
SLEEVE RING TIP
0
90 Dispersion
RING (COLD)
up to 20 kHz
TIP (HOT)
SLEEVE
(SHIELD)
Balanced TRS Connectors
10
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Here are some useful placement tips:
RIGGING
•
•
Avoid placing loudspeakers in the corners of a room.
This increases the low-frequency output and can cause
the sound to be muddy and indistinct.
Avoid placing loudspeakers against a wall. This, too,
increases the low-frequency output, though not as
much as corner placement. However, if you do need to
reinforce the low frequencies, this is a good way to do it.
Avoid placing the active speakers directly on a hol-
low stage floor. A hollow stage can resonate at certain
frequencies, causing peaks and dips in the frequency
response of the room. It’s better to place the active
speakers on a sturdy table or tripod stands.
The SRMꢁ50 vꢀ cabinets are fitted with four M5 insert
points on the top and bottom for installing an optional
hanging bracket that allows the speaker to be flown.
SRM350 Bracket Kit: Part No. 0016404
WARNING: Never attempt to suspend
the SRMꢁ50 vꢀ active speakers by their
handles. If you want to suspend them,
use the hanging brackets only.
•
•
Position the active speakers so the high-frequency
drivers are ꢀ to 4 feet above ear level for the audience
(make allowances for a standing/dancing in the aisles
audience). High frequencies are highly directional and
tend to be absorbed much easier than lower frequen-
cies. By providing direct line-of-sight from the active
speakers to the audience, you increase the overall
brightness and intelligibility of the sound system.
M5 inserts for mounting
optional hanging bracket
•
Highly reverberant rooms, like many gymnasiums and
auditoriums, are a nightmare for sound system intel-
ligibility. Multiple reflections off the hard walls, ceiling,
and floor play havoc with the sound. Depending on the
situation, you may be able to take some steps to mini-
mize the reflections, such as putting carpeting on the
floors, closing draperies to cover large glass windows,
or hanging tapestries or other materials on the walls to
absorb some of the sound.
Pole
Mount
Top
Bottom
If you are hanging them in an inaccess-
able place, such as over a lion’s cage,
make sure that you first complete the
sound check and set the SRMꢁ50 vꢀ
LEVEL correctly.
However, in most cases, these remedies are not possible
or practical. So what do you do? Making the sound
system louder generally doesn’t work because the
reflections become louder, too. The best approach is to
provide as much direct sound coverage to the audience
as possible. The farther away you are from the speaker,
the more prominent will be the reflected sound.
Use more speakers strategically placed so they are
closer to the back of the audience. If the distance be-
tween the front and back speakers is more than about
100 feet, you should use a delay processor to time-align
the sound. (Since sound travels about 1 foot per mil-
lisecond, it takes about 1/10 of a second to travel 100
feet).
11
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THERMAL
AC POWER
CONSIDERATIONS
CONSIDERATIONS
The amplifiers inside the SRMꢁ50 vꢀ are
Be sure the SRMꢁ50 vꢀ is plugged into an outlet that is
able to supply the correct voltage specified for your model.
If the voltage should drop below 97% of the specified line
voltage, the built-in amplifiers will no longer be able to
supply rated power. (They will continue to operate down
to 75% of the rated line voltage, but won’t reach full power,
resulting in lower headroom.)
Under maximum SPL conditions, where musical peaks
are clipping, the SRMꢁ50 vꢀ 1ꢀ0V model draws ꢀ.5 amps on
average (1.ꢁ amps for the ꢀꢁ0V model). Under normal con-
ditions, the current draw is below 1 amp.
We recommend that a stiff (robust) supply of AC power
be used because the amplifiers place high current demands
on the AC line. The more power that is available on the line,
the louder the speakers will play and the more peak output
power will be available for cleaner, punchier bass. A sus-
pected problem of “poor bass performance” is often caused
by a weak AC supply to the amplifiers.
convection cooled by a large heatsink.
For efficient cooling, it is important to
allow at least six inches of free space
behind the SRMꢁ50 vꢀ.
If the ambient temperature in the room is high, though
highly unlikely, it could cause the amplifiers to overheat.
In this case, you should try aiming a fan at the heatsink to
increase the air flow through the fins.
During a performance, don’t have it cranked so high that
the rear panel LIMIT LED is blinking frequently or lighting
continuously. You should turn down the LEVEL control a
notch or two to avoid overheating the amplifiers or your
neighbors.
If the amplifiers begin to overheat, the Active Protection
Management System gently reduces the input signal level
until the amplifiers have cooled down to a safe operating
temperature.
AC Power Distribution
A ꢀ40VAC center-tapped service entrance transformer
serves the majority of AC outlets encountered in homes and
clubs (in the U.S.). This provides two phases of AC power
on either side of the center tap, at 1ꢀ0V each.
If lighting is used in a show, it is preferable to power
the lights from one leg of the service, and power the audio
equipment from the other leg. This will help minimize
noise from the lights coupling into the audio (particularly if
SCRs, or light-dimmer switches, are used).
Wherever possible, connect all of your equipment to the
same electrical circuit. This will help reduce the possibility
of a ground loop problem causing an annoying hum in your
speakers.
Low power components such as tape decks, mixers, ef-
fects processors and CD players should be connected to
the same outlet as the SRMꢁ50 vꢀs. Use fused power strips
as shown in the diagram below. Make sure that the total
current draw of your components does not exceed the capa-
bility of the outlets and power strips.
HIGH VOLTAGE POWER LINE
120V
PRIMARY
WINDING
SECONDARY
WINDING
240V
120V
EARTH
GROUND
(NEUTRAL)
TRANSFORMER
240V CENTER-TAPPED SECONDARY
1ꢀ
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When setting up for a show, often
you are plugging into an AC power
distribution system you know nothing
about. You may even be faced with ꢀ-
wire outlets that are missing the third
safety ground pin. It’s a good idea to
For the US 1ꢀ0 V model:
A maximum of five SRMꢁ50 vꢀs can be connected per
15A service.
This allows each SRMꢁ50 vꢀ to be safely operated at
its maximum level.
have a three-wire AC outlet tester in your toolbox so you
can check the outlets yourself to make sure they are wired
correctly. These testers will tell you if the polarity of the
hot and neutral wires is reversed and if the safety ground is
disconnected.
When turning your system on, turn on the SRMꢁ50 vꢀs
last. This will stop any turn-on thumps and bangs from your
source equipment being amplified.
When turning off your system, turn off the SRMꢁ50 vꢀs
first. This will prevent any turn-off thumps and bangs from
your source equipment being amplified.
Don’t use an outlet if it is wired im-
properly! This is to protect yourself as
well as your equipment.
Never remove the ground pin on the
power cord of the SRMꢁ50 vꢀ or any
other component. This is very danger-
ous.
ACTIVE SOUND REINFORCEMENT SYSTEM
ACTIVE SOUND EINFORCEMENT SYSTEM
DESIGNED BY MACKOIDS IN WOODINVILLE, WA,
SHENZHEN, CHINA MANUFACTURED IN CHINA
COPYRIGHT ©2007 "MACKIE", AND THE RUNNING MAN FIGURE
ARE TRADEMARKS OF LOUD TECHNOLOGIES, INC. PATENT PENDING.
/
WHITINSVILLES, MA,USA/
DESIGNED BY MACKOIDS IN WOODINVILLE, WA,
SHENZHEN, CHINA MANUFACTURED IN CHINA
COPYRIGHT ©2007 "MACKIE", AND THE RUNNING MAN FIGURE
ARE TRADEMARKS OF LOUD TECHNOLOGIES, INC. PATENT PENDING.
/
WHITINSVILLES, MA,USA/
•
•
FABRIQUE EN CHINE
•
•
FABRIQUE EN CHINE
•
•
WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC
SHOCK, DO NOT EXPOSE THIS EQUIPMENT TO RAIN OR
MOISTURE. DO NOT REMOVE COVER. NO USER SERVICEABLE
WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC
SHOCK, DO NOT EXPOSE THIS EQUIPMENT TO RAIN OR
MOISTURE. DO NOT REMOVE COVER. NO USER SERVICEABLE
P
ARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL.
P
ARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL.
AVIS: RISQUE DE CHOC ELECTRIQUE NE AS OUVRIR
MANUFACTURING DATE
AVIS: RISQUE DE CHOC ELECTRIQUE
—
NE PAS OUVRIR
—
P
SERIAL NUMBER
MANUFACTURING DATE
SERIAL NUMBER
THIS DEVICE COMPLIES WITH PART 15
OF THE FCC RULES FOR THE U.S. AND
ICES-003, FOR CANADA. OPERATION
IS SUBJECT TO THE FOLLOWING TWO
CONDITIONS:
(1) THIS DEVICE MAY NOT CAUSE
HARMFUL INTERFERENCE, AND
(2) THIS DEVICE MUST ACCEPT ANY
INTERFERENCE RECEIVED, INCLUDING
INTERFERENCE THAT MAY CAUSE
UNDESIRED OPERATION.
THIS DEVICE COMPLIES WITH PART 15
OF THE FCC RULES FOR THE U.S. AND
ICES-003, FOR CANADA. OPERATION
IS SUBJECT TO THE FOLLOWING TWO
CONDITIONS:
(1) THIS DEVICE MAY NOT CAUSE
HARMFUL INTERFERENCE, AND
(2) THIS DEVICE MUST ACCEPT ANY
INTERFERENCE RECEIVED, INCLUDING
INTERFERENCE THAT MAY CAUSE
UNDESIRED OPERATION.
SIGNAL
LIMIT
SIGNAL
LIMIT
NORMAL
NORMAL
+45
+5dB
+45
+5dB
O O
O O
LEVEL
LEVEL
100Hz
CONTOUR
12k/AIR
LINE
MIC
100Hz
CONTOUR
12k/AIR
LINE
MIC
POWER
POWER
(+3dB)
(+3dB)
THRU
THRU
INPUT
INPUT
100
-
120V
/
50
-
60 Hz 220W
100
-
120V
/
50
-
60 Hz 220W
CAUTION: REPLACE WITH THE SAME FUSE AND RATING. DISCONNECT SUPPLY CORD BEFORE CHANGING FUSE.
CAUTION: REPLACE WITH THE SAME FUSE AND RATING. DISCONNECT SUPPLY CORD BEFORE CHANGING FUSE.
SRM350 v2: AC CONNECTIONS
1ꢁ
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SERVICE INFORMATION
One side is way louder than the other!
If you think your loudspeaker has a problem, please
check out the following troubleshooting tips and do your
best to confirm the problem. Visit the Support section of
lots of useful information such as FAQs, documentation,
and user forums. You may find the answer to the problem
without having to send your loudspeaker away.
If you do find the problem, make sure
•
Are the LEVEL controls set the same on both active
speakers?
•
Check the PAN control or balance on the signal source.
It may be turned too far to one side. If you’re using a
stereo signal source, it may be delivering an out-of-bal-
ance stereo signal.
•
Try swapping sides: Turn off the active speakers, swap
the input cables coming from the mixing console, turn
the active speakers back on. If the same side is still
louder, the problem may be with your active speakers or
cables between the mixer and the active speaker. If the
other side is louder now, the problem is with the mixer
or the signal source.
that you turn down the LEVEL controls
and turn off the SRMꢁ50 vꢀ before cor-
recting it or changing any connections.
Troubleshooting
Poor bass performance
No power!
•
Check the polarity of the connections between the
mixer/preamp and the active speakers. You may have
your positive and negative connections reversed at one
end of one cable, causing one SRMꢁ50 vꢀ to be out-of-
phase.
•
•
•
Our favorite question: Is it plugged in? Make sure the
AC outlet is live (check with a tester or lamp).
Our next favorite question: Is the POWER switch on? If
not, try turning it on.
Is the blue light on the front panel illuminated? If not,
make sure the AC outlet is live. If so, refer to “No sound” Bad sound!
below.
•
Is it loud and distorted? Follow the procedures de-
scribed in the “Quick Start” section to verify that the
levels are set properly.
Is the input connector plugged completely into the
jack? Be sure all connections are secure. It’s a good
idea to periodically clean all electrical connections with
a non-lubricating electrical contact cleaner.
•
The AC line fuse inside the chassis is blown. This is not
a user-serviceable part. Refer to “Repair” on page 16 to
find out how to proceed.
•
No sound!
•
Is the input LEVEL control turned all the way down?
Follow the procedures in the “Quick Start” section
on page 6 to verify that all the volume controls in the
system are properly adjusted.
•
Is the signal source working (and making union scale)?
Make sure the connecting cables are in good repair
and securely connected at both ends. Make sure the
output volume (gain) control on the mixing console or
preamp is turned up sufficiently to drive the inputs of
the speaker. You should be able to see the SIGNAL LED
blink on the rear panel.
•
Make sure the preamp or mixer does not have a Mute
on, or a Tape or Processor loop engaged. If you find
something like this, make sure the volume/gain is
turned down before disengaging the offending switch.
14
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Noise
•
Make sure all connections to the active speakers are
good.
•
Disconnect any cables which come in from outside,
such as cable TV, satellite TV or roof top antennas. They
must be disconnected from every part of your system,
such as the TV, VCR and preamp. If the hum goes away,
you can add a “ground loop isolator” in your cable line.
This is an inexpensive device available from video or TV
dealers, or you can make your own from two TV baluns
(standard TV 75/ꢁ00 ohm adaptors):
•
Make sure none of the signal cables are routed near
AC cables, power transformers, or other EMI-inducing
devices.
Is there a light dimmer or other SCR-based device on
the same AC circuit as the SRMꢁ50 vꢀ? Use an AC line
filter or plug the SRMꢁ50 vꢀ into a different AC circuit.
•
Hum
•
Turn the LEVEL control all the way down. If the noise
disappears, it’s coming from the signal source. If not,
try disconnecting the cable connected to the INPUT
jack. If the noise disappears, it could be a “ground loop,”
rather than a problem with the SRMꢁ50 vꢀ. Try some of
the following troubleshooting ideas:
join (+insulate)
Balun
Balun
The baluns are threaded at one end (75 ohm) to fit TV
coax cable and have two wires at the other end (ꢁ00
ohm). They will not affect the video quality.
If the hum persists, try removing components one at
a time from the back of the mixer or preamplifier, and
check for hum each time (turn off your equipment
before you undo any connections). It is fairly common
to find more than one problem.
If your preamp or mixer are the only things connected
to the SRMꢁ50 vꢀs and the hum is still there, try differ-
ent connection cables, or move the preamp/mixer to
another location.
•
•
Use balanced connections throughout your system for
the best noise rejection.
•
•
Whenever possible, plug all the audio equipment’s
linecords into outlets which share a common ground
(see the diagram on page 1ꢁ). The distance between
the outlets and the common ground should be as short
as possible.
Never remove the ground pin on
the power cord of the SRMꢁ50 vꢀ or
any other component. This is very
dangerous.
•
The hum may appear when using an unbalanced
source (consumer preamp, CD player, VCR, etc.). This
is caused by the unbalanced-to-balanced interface
between the devices (and exacerbated by the fact
that most consumer audio equipment have a two-wire
linecord, without the third-pin safety ground).
Use an interconnect cable wired as shown below. The
important point is that the shield and the wire from the
XLR pin ꢁ are joined at the RCA (source) end.
RCA
XLR
3-Conductor Cable
2
1
3
shield
15
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Repair
CARE AND MAINTENANCE
For warranty repair or replacement, refer to the war-
ranty information on page 19.
Your Mackie active speakers will provide many years of
reliable service if you follow these guidelines:
Non-warranty repair for Mackie products is available
at a factory-authorized service center. To locate your near-
and select “Locate a Service Center.” Service for Mackie
products living outside the United States can be obtained
through local dealers or distributors.
Avoid exposing the active speakers to
moisture. If they are set up outdoors,
be sure they are under cover if you
expect rain or you live in Washington.
If you do not have access to our website, you can call
our Tech Support department at 1-800-898-ꢁꢀ11, Monday-
Friday, 7 am to 5 pm Pacific Time, to explain the problem.
Tech Support will tell you where the nearest factory-autho-
rized service center is located in your area.
•
•
Avoid exposure to extreme cold (below freezing tem-
peratures). If you must operate the active speakers in
a cold environment, warm up the voice coils slowly by
sending a low-level signal through them for about 15
minutes prior to high-power operation.
Use a slighty damp cloth with a mild soap solution to
clean the cabinets. Only do this when the power is
turned off. Avoid getting moisture into any of the open-
ings of the cabinet, particularly where the drivers are
located.
Need help with your new SRM350 v2?
•
FAQs, manuals, addendums, and user forums.
•
•
Email us at: [email protected].
Telephone 1-800-898-3211 to speak with one of our splendid
technical support representatives, (Monday through Friday,
from 7 am to 5 pm PST).
16
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SRM350 v2 SPECIFICATIONS
System Specifications
Enclosure Construction Features
Frequency Response (–3 dB)
83 Hz - 18.5 kHz
Frequency Range (–10 dB)
61 Hz - 22 kHz
Basic Design
Material
Finish
Handles
Grille
AsymmetricalTrapezoidal
Polypropylene
Midnight blue textured finish
One on side, one on top
Perforated metal with
weather-resistantcoating
Max SPL Long-Term @ 1m
Max SPL Peak @ 1m
118 dB
121 dB
Crossover
Linkwitz-Riley
Line Input Power
24dB/octave@2400Hz
Power Consumption 120 watts with musical program and
Audio
LIMIT LED blinking
Input Type
Input Impedance
Sensitivity (center detent)
Balanced Differential
94k ohms
US
Recommended Amperage Service 2.5 amps
Europe 230 VAC, 50 Hz
Recommended Amperage Service 1.25 amps
Japan 100 VAC, 50/60 Hz
Recommended Amperage Service 3.0 amps
AC Connector 3-pin IEC 250 VAC
120 VAC, 60 Hz
Line:
Mic:
+4 dBu
–36 dBu
Maximum Input Level +22 dBu
Acoustic Contour Equalization (peaking)
+3 dB @ 100 Hz,
Note: The SRM350v2 does not support multiple voltage configurations.
Make sure the voltage rating for your particular model (as indicated
on the rear panel near the IEC socket) corresponds with your local AC
mains voltage.
+3 dB @ 12 kHz
Operating Temperature Range
–10ºC - 45ºC (14ºF - 113ºF)
Power Amplifiers
Low-Frequency Power Amplifier
Control System Functions
Electronic Crossover
Phase Alignment
Equalization
Rated Power
Rated THD
Cooling
165 watts continuous*
< 0.03%
Convection Extrusion
Class D
Parametric Equalization
Design
Safety Features
High-Frequency Power Amplifier
Protection
Low-frequency Dynamic Bass Protection,
Rated Power
Rated THD
Cooling
30 watts continuous*
< 0.03%
Convection Extrusion
Class AB
Power Supply, and Amplifier Thermal Protection
DisplayLEDs Signal, Power, Limit
Design
Physical Properties
* Rated power is continuous rms wattage into transducer’s rated imped-
ance @ 1 kHz for the HF amplifier and @ 100 Hz for the LF amplifier.
Height
Width
Depth
Weight
20.75 in/527 mm
13.10 in/333 mm
12.25 in/311 mm
26 lb/11.8 kg
Transducer Specifications
Low-Frequency Transducer
Mounting Methods
Optional hanging brackets for top and bottom of enclosure
(SRM350 Bracket Kit: Part No. 0016404).
Diameter
Voice Coil Diameter
10 in/250 mm
2.0 in/51 mm
Never attempt to suspend the cabinet by its handles.
The SRM350 v2 is pole-mountable via the built-in socket on the bottom
of the cabinet. Be sure the pole is capable of supporting the weight of the
SRM350 v2.
Sensitivity (1W@1m) 96 dB
Power Handling
Frequency Range
Magnet Type
250wattsrms, long-term
61 Hz - 3 kHz
Neodymium
High-Frequency Transducer
Disclaimer
Diaphragm Diameter 1.4 in/36 mm
Horn Exit Diameter 1 in/25.4 mm
Diaphragm Material Titanium
Sensitivity (1W@1m) 104 dB
Nominal Impedance 16 ohms
Since we are always striving to make our products better by incor-
porating new and improved materials, components, and manufacturing
methods, we reserve the right to change these specifications at any time
without notice.
“Mackie” and the “Running Man” figure are registered trademarks
of LOUD Technologies Inc.
Power Handling
Frequency Range
Magnet Type
75wattsrms, long-term
1 kHz - 20 kHz
Ceramic
All other brand names mentioned are trademarks or registered
trademarks of their respective holders, and are hereby acknowledged.
Horn Design
Horizontal Coverage
90º (1 kHz - 20 kHz)
Vertical Coverage
80º (1 kHz - 20 kHz)
Mouth Size
11.1 in x 6.1 in (283 mm x 154 mm)
©2004-2007 LOUD Technologies Inc.
All Rights Reserved.
17
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SRM350 v2 LIMITED WARRANTY
Please keep your sales receipt in a safe place.
E. LOUD Technologies reserves the right to inspect any
products that may be the subject of any warranty claims
before repair or replacement is carried out. LOUD Technolo-
gies may, at our option, require proof of the original date of
purchase in the form of a dated copy of the original dealer’s
invoice or sales receipt. Final determination of warranty
coverage lies solely with LOUD Technologies.
F. Any products returned to one of the LOUD Technologies
factory-authorized service centers, and deemed eligible for
repair or replacement under the terms of this warranty will
be repaired or replaced. LOUD Technologies and its autho-
rized service centers may use refurbished parts for repair
or replacement of any product. Products returned to LOUD
Technologies that do not meet the terms of this Warranty
will not be repaired unless payment is received for labor,
materials, return freight, and insurance. Products repaired
under warranty will be returned freight prepaid by LOUD
Technologies to any location within the boundaries of the
USA or Canada.
G. LOUD Technologies warrants all repairs performed for
90 days or for the remainder of the warranty period. This
warranty does not extend to damage resulting from improper
installation, misuse, neglect or abuse, or to exterior appear-
ance. This warranty is recognized only if the inspection seals
and serial number on the unit have not been defaced or
removed.
H. LOUD Technologies assumes no responsibility for the
timeliness of repairs performed by an authorized service
center.
I. This warranty is extended to the original purchaser. This
warranty may be transferred to anyone who may subse-
quently purchase this product within the applicable warranty
period for a nominal fee (extended warranties are not
transferable). A copy of the original sales receipt is required
to obtain warranty repairs or replacement.
J. This is your sole warranty. LOUD Technologies does not
authorize any third party, including any dealer or sales
representative, to assume any liability on behalf of LOUD
Technologies or to make any warranty for LOUD Technolo-
gies Inc.
K. THE WARRANTY GIVEN ON THIS PAGE IS THE SOLE
WARRANTY GIVEN BY LOUD TECHNOLOGIES INC. AND
IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS AND
IMPLIED, INCLUDING THE WARRANTIES OF MERCHANT-
ABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE
WARRANTY GIVEN ON THIS PAGE SHALL BE STRICTLY
LIMITED IN DURATION TO THREE YEARS FROM THE
DATE OF ORIGINAL PURCHASE FROM AN AUTHORIZED
MACKIE DEALER. UPON EXPIRATION OF THE APPLI-
CABLE WARRANTY PERIOD, LOUD TECHNOLOGIES INC.
SHALL HAVE NO FURTHER WARRANTY OBLIGATION
OF ANY KIND. LOUD TECHNOLOGIES INC. SHALL NOT
BE LIABLE FOR ANY INCIDENTAL, SPECIAL, OR CON-
SEQUENTIAL DAMAGES THAT MAY RESULT FROM ANY
DEFECT IN THE MACKIE PRODUCT OR ANY WARRANTY
CLAIM. Some states do not allow exclusion or limitation of
incidental, special, or consequential damages or a limitation
on how long warranties last, so some of the above limitations
and exclusions may not apply to you. This warranty provides
specific legal rights and you may have other rights which
vary from state to state.
A. LOUD Technologies Inc. warrants all materials, workman-
ship and proper operation of this product for a period of three
years from the original date of purchase. You may purchase
an additional 24-month Extended Warranty (for a total of 60
months of coverage). Visit our website and follow the “Product
are found in the materials or workmanship or if the product
fails to function properly during the applicable warranty period,
LOUD Technologies, at its option, will repair or replace the
product. This warranty applies only to equipment sold and
delivered within the U.S. and Canada by LOUD Technolo-
gies Inc. or its authorized dealers.
B. For faster processing (not to mention a free gift), register
online or mail in the product registration card.
C. Unauthorized service, repairs, or modification of Mackie
products will void this warranty. To obtain repairs or replace-
ment under warranty, you must have a copy of your sales
receipt from the authorized Mackie dealer where you pur-
chased the product. It is necessary to establish purchase date
and determine whether your Mackie product is within the
warranty period.
D. To obtain warranty repair or replacement:
1. Call Mackie Technical Support at 800/898-3211, 7
AM to 5 PM Monday through Friday (Pacific Time) to get
authorization for repair or replacement. Alternately, go
a warranty issue and submitting a request for an advance
replacement.
2. Advance Replacement: Mackie will ship a replace-
ment unit to you along with an invoice for the suggested
retail price of the replacement unit. You must return the
defective unit immediately to cancel the invoice. If you
do not return the defective unit within 30 days, you must
pay the full amount stated in the invoice to satisfy your
debt.
3. Repair: When you call Mackie Technical Support, ex-
plain the problem and obtain a Service Request Number.
Have your Mackie product’s serial number ready. You
must have a Service Request Number before you can
obtain factory-authorized service.
• Pack the product in its original shipping carton. Also
include a note explaining exactly how to duplicate the
problem, a copy of the sales receipt with price and date
showing, your daytime phone number and return street
address (no P.O. boxes or route numbers, please!), and
the Service Request Number. If we cannot duplicate the
problem or establish the starting date of your Limited
Warranty, we may, at our option, charge for service time
and parts.
• Ship the product in its original shipping carton, freight
prepaid to the authorized service center. Write the Ser-
vice Request Number in BIG PRINT on top of the box.
The address of your closest authorized service center
will be given to you by Technical Support, or it may be
obtained from our website. Once it’s repaired, the autho-
rized service center will ship it back by ground shipping,
pre-paid (if it qualified as a warranty repair).
Note: Under the terms of the warranty, you must ship or
drop-off the unit to an authorized service center. The re-
turn ground shipment is covered for those units deemed
by us to be under warranty.
Note: You must have a sales receipt from an authorized
Mackie dealer for your unit to be considered for warranty
repair.
IMPORTANT: Make sure that the Service Request Number
is plainly written on the shipping carton. No receipt, no war-
ranty service.
19
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16220 Wood-Red Road NE • Woodinville, WA 98072 • USA
United States and Canada: 800.898.3211
Europe, Asia, Central and South America: 425.487.4333
Middle East and Africa: 31.20.654.4000
Fax: 425.487.4337 • www.mackie.com
E-mail: [email protected]
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