Mackie Speaker HRS120 User Manual

HRS120  
HIGH RESOLUTION  
POWERED SUBWOOFER  
OWNER’S MANUAL  
INPUT/OUTPUT  
STANDARD SETTINGS  
SUBSONIC FILTER  
POWER  
SUB BYPASSED  
FILTER BYPASS  
FLAT  
15Hz  
SUBSONIC FILTER  
(
5.1)  
FILTER SELECT  
LFE GAIN  
FILTER IN  
FULL RANGE  
LFE GAIN  
FILTER BYPASS  
FILTER SELECT  
LFE GAIN  
INPUT SENSITIVITY  
VARIABLE  
110Hz ELLIPTICAL  
POLARITY  
NORMAL  
0dB  
+
10dB  
SUB  
SAT  
80Hz  
INPUT SENSITIVITY  
CROSSOVER CONTROLS  
0
180°  
°
POLARITY  
OFF  
NORMAL  
THX PM3 SETTINGS  
LEFT  
(MONO)  
IN  
OUT  
SUB  
SAT  
SUBSONIC FILTER  
FILTER BYPASS  
80Hz  
FILTER SELECT  
LFE GAIN  
(N/A)  
55Hz 110Hz  
CROSSOVER  
INPUT SENSITIVITY  
L
L
POLARITY  
NORMAL  
IN  
R
OUT  
R
SUB  
SAT  
80Hz  
CROSSOVER CONTROLS  
SUB  
SAT  
80Hz  
55Hz 110Hz  
ON  
CROSSOVER  
IN  
OUT  
POWER  
RIGHT  
SLAVE/MASTER  
SLAVE  
IN  
MASTER  
OUT  
S
M
POLARITY  
INPUT SENSITIVITY ACTIVE  
&
120 VAC, 60 Hz,  
575 WATTS  
PROCESSED SIGNAL  
SUBWOOFER BYPASS  
FOOT SWITCH REMOTE INDICATOR  
CAUTION  
HEATSINK SURFACE HOT  
AVOID CONTACT  
OPEN  
CLOSED  
-
SUB ON, L/R BASS MANAGED  
SUB DEFEAT, L/R FULL RANGE  
*MAX OPEN CIRCUIT 24V  
*MAX CLOSED CIRCUIT 1A  
-
REMOTE INDICATOR CIRCUIT CLOSED WHEN SUB BYPASSED  
"MACKIE", "FR SERIES", AND THE "RUNNING MAN" FIGURE  
ARE REGISTERED TRADEMARKSOF MACKIE DESIGNS, INC.  
"THX PM3" AND "LUCASFILM" ARE TRADEMARKS OF  
LUCASFILM, LTD. USED BY PERMISSION  
*TO INSURE PRODUCT SAFETY, POWER SUPPLIES MEETING CLASS-2 INSULATION  
REQUIREMENTS SHOULD ONLY BE USED WITH THIS CONNECTOR  
CAUTION  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS  
EQUIPMENT TO RAIN OR MOISTURE. DO NOT REMOVE COVER. NO USER SERVICEABLE PARTS INSIDE.  
REFER SERVICING TO QUALIFIED PERSONNEL.  
AVIS: RISCQUE DE CHOC ÉLECTRIQUE  
NE PAS OUVRIR  
SERIAL NUMBER  
MANUFACTURING DATE  
INTERNAL AMPLIFICATION  
500W  
DESIGNED BY MACKOIDS IN WOODINVILLE, WA, USA  
©2001 MACKIE DESIGNS INC. ALL RIGHTS RESERVED  
PATENTS PENDING  
HIGH RESOLUTION  
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Lend Me Your Ears  
Exposure to extremely high noise  
According to OSHA, any exposure in excess of  
levels may cause permanent hearing these permissible limits could result in some hear-  
loss. Individuals vary considerably in ing loss. To ensure against potentially dangerous  
susceptibility to noise-induced hear- exposure to high sound-pressure levels, it is recom-  
ing loss, but nearly everyone will lose mended that all persons exposed to equipment  
some hearing if exposed to sufficiently capable of producing these levels use hearing pro-  
intense noise for a period of time. The U.S.  
Government’s Occupational Safety and Health Ad-  
tectors while this unit is in operation. Ear plugs or  
protectors in the ear canals or over the ears must  
ministration (OSHA) has specified the permissible be worn when operating this amplification system  
noise level exposures shown in this chart.  
in order to prevent a permanent hearing loss if  
exposure is in excess of the limits set forth here.  
Duration Per Day  
Sound Level dBA, Typical  
In Hours  
Slow Response  
Example  
8
90  
92  
Duo in small club  
6
4
95  
97  
100  
102  
105  
110  
115  
Subway Train  
3
2
Very loud classical music  
The HRS120  
can produce a  
maximum SPL of  
117 dB @ 1m  
1.5  
1
Patrice screaming at Ron about deadlines  
Loudest parts at a rock concert  
0.5  
0.25 or less  
The amplifier is designed to provide maximum  
acoustic output from the speaker, yet minimize  
the danger of speaker damage due to overdriving.  
The connecting wire between the amplifier  
output and the low-frequency driver is kept to an  
absolute minimum, so the damping factor of the  
amplifier isn’t compromised by the resistance of  
long speaker cables.  
INTRODUCTION  
Thank you for choosing Mackie Designs’  
HRS120 Powered Subwoofer. We realize that  
monitors are a critically important tool whether  
your application is studio recording, audio/video  
post production, hi-fi, or home theater, and the use  
of a subwoofer not only improves low-frequency  
accuracy for stereo monitoring and playback, but is  
absolutely necessary for surround sound applications.  
The HRS120 complements our line of studio  
reference monitors and, like our HR824 and HR624,  
meets all THX™ requirements for mixing and  
monitoring multi-channel programs.  
In order to achieve a seamless integration between  
the subwoofer and the main speakers in the system,  
speaker placement is very important. The charac-  
teristics of the room and the location of the speakers,  
including the subwoofer, relative to the walls and  
your listening position can have a drastic effect on  
the accuracy of the sound. We’ve provided a section  
on positioning the subwoofers, offering tips on how to  
find the best placement for your particular application.  
In short, all the complex interconnected compo-  
nents in the system are designed to work in harmony  
with each other to produce the best possible sound.  
The Transducers...  
The subwoofer features a bottom-firing 12-inch  
die-cast frame woofer and a 12-inch passive radiator  
in the front.  
The unique passive radiator design provides a  
smooth response down to 19Hz — an astounding  
accomplishment for a cabinet of this size! And since  
the radiator is complementing and adding to the out-  
put at the lowest frequencies, there is very little  
distortion generated from the woofer because its cone  
movement stays well within its maximum excursion.  
The Cabinet...  
What is it? The Advantages...  
The cabinet is made of black oak veneered MDF  
wood. Extensive internal bracing further increases  
the strength and rigidity (stiffness) of the box.  
The box is packed with an adiabatic polyester-fill  
material to absorb internal reflections and dampen  
standing waves.  
The HRS120 is a high-resolution powered  
subwoofer employing an internal variable 4th-order  
Linkwitz-Riley crossover system with a built-in  
front-firing mass-loaded passive radiator. Whew!  
There are many benefits to integrating an active  
crossover, power amplifier, and drivers into a single  
cabinet, and we’ve taken full advantage of these  
benefits in the design of the HRS120.  
FR Series Power Amplifiers...  
What better way to power the subwoofer than  
with our acclaimed FR Series “Fast Recovery” power  
amplifiers. Our Fast Recovery design uses low nega-  
tive feedback, yet allows the amplifier to maintain low  
distortion and stability even when driven into clipping.  
The low-frequency amplifier produces up to 400  
watts continuous (500 watts peak) before clipping.  
The crossover point is variable so that the high-  
pass output can be programmed to match the  
frequencies the main speakers are best able to  
reproduce.  
Part No. 0006802 Rev. C 06/03  
©2003 Mackie Designs Inc. All Rights Reserved.  
3
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QUICK START  
We realize that you can’t  
For stereo and surround sound applications:  
4. Set the POWER switch on the rear  
wait to hook up your new  
Mackie Designs HRS120  
panel to the ON position. The red POWER  
High Resolution Powered  
LED will turn on.  
Subwoofer and try it out.  
5. Turn on the power to the other components  
Nevertheless, please take the time to read this  
page NOW, and the rest can wait until you’re  
good and ready.  
The HRS120 has its own built-in power am-  
plifier. You should turn the INPUT SENSITIVITY  
control on the back of the cabinet down  
(fully counterclockwise) before turning on the  
HRS120 for the first time. Also be sure to set  
in the system.  
6. Start your signal source (tape deck, CD, DAW,  
or whatever), but leave the master volume  
control on your mixer or preamp down.  
7. Adjust the master volume on your mixer or  
preamp to a comfortably loud listening  
level.  
8. Slowly turn up the INPUT SENSITIVITY  
control on the back of the HRS120 to its  
fully clockwise position (NORMAL), or until  
you achieve a balance between the  
subwoofer and the other speakers in the  
system.  
the power switch  
on the rear panel off  
(down). This will prevent you from accidentally  
connecting a hot signal source to the subwoofer  
and getting a rude surprise.  
There are a number of other settings you  
can make on the back of the HRS120, and you  
can read about them later on in this manual so  
you really know what they do. For now, just  
leave all the switches out, and the CROSS-  
OVER controls set to the center position (80Hz).  
9. Enjoy the authoritative, commanding lows  
of the HRS120.  
Then read the rest of this manual...  
especially the following (see page 6):  
For stereo applications:  
1. Connect the left and right line-level signal  
Contents  
from your mixer, preamp, or other signal  
source to the LEFT and RIGHT IN  
jacks  
SAFETY INSTRUCTIONS ............................ 2  
INTRODUCTION ....................................... 3  
QUICK START .......................................... 4  
PLACEMENT ............................................ 6  
on the HRS120 (XLR or RCA).  
2. Connect the LEFT and RIGHT OUT  
jacks on the HRS120 (XLR or RCA) to the  
inputs of the left and right main powered  
speakers (or to the inputs of the amplifiers  
powering the left and right main speakers).  
REAR PANEL DESCRIPTION ...................... 8  
POWER .............................................. 8  
SUB BYPASSED ................................... 8  
SUBSONIC FILTER................................ 8  
FILTER BYPASSED ............................... 8  
FILTER SELECT ..................................... 8  
LFE GAIN ............................................ 8  
INPUT SENSITIVITY ............................. 8  
POLARITY........................................... 9  
LEFT AND RIGHT INPUTS ..................... 9  
LEFT AND RIGHT OUTPUTS .................. 9  
CROSSOVER ....................................... 9  
MASTER OUT/SLAVE IN .................... 10  
SUBWOOFER BYPASS FOOTSWITCH .. 10  
REMOTE INDICATOR ......................... 10  
POWER ............................................ 11  
MAINS INPUT ................................... 11  
HOOKUP DIAGRAM ............................... 11  
3. Connect the supplied AC power cord to the  
IEC socket  
on the back of the  
subwoofer. Plug the other end into an AC  
outlet properly configured with the correct  
voltage for your particular model.  
For surround sound applications:  
1. Connect the LFE (Low-Frequency Effects)  
or subwoofer line-level signal from your  
mixer, preamp, or other signal source to the  
LEFT (MONO) IN  
jack on the HRS120  
(XLR or RCA).  
2. Set the FILTER BYPASS  
switch to the  
FULL RANGE position (pushed in).  
PROTECTION CIRCUITS .......................... 12  
CONNECTIONS....................................... 12  
SERVICE INFO ....................................... 13  
TECHNICAL INFORMATION ..................... 15  
COLOPHON ........................................... 18  
HRS120 LIMITED WARRANTY ................ 19  
3. Connect the supplied AC power cord to the  
IEC socket  
on the back of the  
subwoofer. Plug the other end into an AC  
outlet properly configured with the correct  
voltage for your particular model.  
4
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INPUT/OUTPUT  
POWER  
SUB BYPASSED  
FLAT  
15Hz  
SUBSONIC FILTER  
FILTER IN  
FILTER BYPASS  
FILTER SELECT  
LFE GAIN  
FULL RANGE  
THX PM3 SETTINGS  
VARIABLE  
110Hz ELLIPTICAL  
SUBSONIC FILTER  
FILTER BYPASS  
0dB  
+
10dB  
FILTER SELECT  
LFE GAIN  
(N/A)  
INPUT SENSITIVITY  
0
180°  
°
POLARITY  
INPUT SENSITIVITY  
OFF  
NORMAL  
POLARITY  
LEFT  
NORMAL  
(MONO)  
IN  
OUT  
SUB  
SAT  
SUB  
SAT  
80Hz  
80Hz  
CROSSOVER CONTROLS  
55Hz 110Hz  
CROSSOVER  
L
L
IN  
R
OUT  
R
ON  
SUB  
SAT  
80Hz  
POWER  
55Hz 110Hz  
CROSSOVER  
IN  
OUT  
RIGHT  
SLAVEASTER  
SLAVE  
IN  
MASTER  
OUT  
120 VAC, 60 Hz,  
575 WATTS  
S
M
POLARITY &  
INPUT SENSITIVITY ACTIVE  
PROCESSED SIGNAL  
CAUTION  
HEATSINK SURFACE HOT  
AVOID CONTACT  
SUBWOOFER BYPASS  
FOOT SWITCH  
REMOTE INDICATOR  
"MACKIE", "FR SERIES", AND THE "RUNNING MAN" FIGURE  
ARE REGISTERED TRADEMARKSOF MACKIE DESIGNS, INC.  
"THX PM3" AND "LUCASFILM" ARE TRADEMARKS OF  
LUCASFILM, LTD. USED BY PERMISSION  
OPEN - SUB ON, L/R BASS MANAGED  
CLOSED - SUB DEFEAT, L/R FULL RANGE  
*MAX OPEN CIRCUIT 24V  
*MAX CLOSED CIRCUIT 1A  
REMOTE INDICATOR CIRCUIT CLOSED WHEN SUB BYPASSED  
*TO INSURE PRODUCT SAFETY, POWER SUPPLIES MEETING CLASS-2 INSULATION  
REQUIREMENTS SHOULD ONLY BE USED WITH THIS CONNECTOR  
5
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PLACEMENT  
AN IMPORTANT NOTE  
Corner or Center Placement  
ON HRS120 BASS  
Placing the subwoofer in a corner (corner  
loading) excites the most room modes in the  
room, which tends to smooth the individual  
peaks and dips caused by each standing wave.  
Moving the subwoofer outward from the corner  
along the wall results in fewer standing waves,  
but may result in noticeable peaks at certain  
frequencies.  
Some people prefer to place the subwoofer  
between the left and right main speakers, so  
that all the sound is coming from the same  
plane. Some prefer to use two subwoofers and  
place one with the left speaker and the other  
with the right speaker. The Master Out/Slave  
In connections on the HRS120 allow you to do  
this quite easily.  
Another benefit of corner placement is in-  
creased efficiency and lower distortion. The  
energy that is reflected off the walls reinforces  
the direct sound, putting less of a demand on  
the power amplifier to reach higher sound  
pressure levels.  
It is important that the corner has good  
structural strength, or the low-frequency en-  
ergy can cause rattling and other distracting  
vibrations.  
RESPONSE AND YOUR  
CONTROL ROOM OR  
LISTENING ROOM  
You’ve heard it before. “Low-frequencies are  
non-directional, so it doesn’t matter where you  
place the subwoofer.” Although it is true that fre-  
quencies below about 100Hz are non-directional,  
it is also true that a lot of factors can conspire to  
thwart the HRS120’s extended low frequency —  
including room shape, room volume, and  
acoustical treatment.  
This is not a cop-out or an apology. It’s plain  
old physics in action. Here are some tips to help  
you find the best placement for your HRS120  
and optimize the low-frequency response in  
your particular room. Consider the following:  
Room acoustics and bass-handling ability  
Nobody likes to buy a subwoofer and a new  
set of speakers and then be told that they  
should spend extra bucks on bass traps or a re-  
modeling job. But the simple fact is, “standard”  
rooms, i.e. rectangular rooms in conventional  
business or residential structures, are rarely if  
ever conducive to optimal low bass reproduc-  
tion without some modifications.  
Experiment with the orientation of the  
subwoofer. The driver in the HRS120 faces  
downward toward the floor while the passive  
radiator faces out the front. In some cases, the  
subwoofer may sound better with the passive  
radiator facing toward the wall. It may be help-  
ful to play steady-state tones or pink noise  
while a partner moves the subwoofer (perhaps  
on a small wheeled cart), to make it easier to  
hear the differences in the sound as the changes  
in placement and orientation are made.  
However, understanding what can cause  
degradation of the low-frequency response in  
a room can help in choosing a location that can  
minimize the problems associated with poor  
bass response—most notably interference  
and resonance.  
Interference is caused when the reflected  
wave from the surrounding walls arrive out-of-  
phase with the direct sound. This can weaken  
or even cancel the sound. Keeping the distance  
between the subwoofer driver and any adjacent  
walls no longer than 1/8 of a wavelength (20 in.  
or 51 cm at 80Hz) can minimize interference.  
Room resonance is caused by the reinforce-  
ment of certain frequencies between 20Hz and  
200Hz, which creates “standing waves” or room  
modes. These resonant frequencies are deter-  
mined by the dimensions of the room. The bass  
response is sharply boosted for a narrow band  
near resonance, and then appears to be attenu-  
ated between resonances.  
Principle of Reciprocity  
One trick that has been used successfully to  
find the best location for a subwoofer is placing  
the subwoofer in your listening position. The  
principle of reciprocity says that you can find  
the best location for the subwoofer by switching  
places between the listening position and the  
subwoofer position. It is important that the cabi-  
net be raised off the ground and at the same level  
as your ears. If that’s not possible, at least put the  
subwoofer in the same location as your listening  
position to achieve a close approximation.  
6
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Play music with a good strong bass line and • Save the shipping box! You may need it  
crawl on the floor on your hands and knees until  
you find a spot where the bass sounds the best,  
with a smooth, tight response. Your ears need  
to be at the same height that the subwoofer’s  
driver will be when it is sitting on the floor. If  
you have access to a real-time analyzer (RTA),  
play pink noise over the system and use the  
RTA to find a location that exhibits the flatest  
bass response. Once you’ve found the place  
where the bass sounds the best, put the  
someday, and you don’t want to have to pay  
for another one.  
• Save your sales receipt in a safe place.  
• Also record the HRS120 serial number in the  
space provided on the inside front cover,  
along with where and when you bought it.  
A Few Words About THX™ pm3™  
Certification  
Nearly two decades ago, George Lucas  
turned a passion for great sound into the  
world’s most accepted and trusted solution for  
achieving it. The standard was named THX  
(for Tomlinson Holman, who developed the  
THX Sound System when he was the research  
and technical director at Lucasfilm Ltd.™ in  
the early 80s), and today, with hundreds of  
thousands of home theater customers and  
more than 3000 THX Certified movie theaters  
enjoying its benefits, the THX name has be-  
come nothing short of legendary. Simply put:  
when it comes to premium sound, no other  
name so closely defines ‘quality’ for millions of  
movie-goers and home theater enthusiasts alike.  
Today, a new landscape is emerging. A land-  
scape comprised of hundreds of small,  
professional multi-channel facilities, whose  
need for differentiation, expert technical and  
marketing support, and a true, multi-channel  
standard is becoming a competitive fact of life.  
Again, THX has a singular solution and this  
time it’s called THX pm3 Certification.  
All facilities involved with mixing and/or  
monitoring of multi-channel material should  
have the option to use pm3. THX pm3 Certifi-  
cation is ideal for DVD mastering, sweetening,  
and mixing; and is also perfect for facilities  
doing work in broadcast, music, or multi-media  
applications.  
subwoofer there and it should sound just as  
good from your listening position.  
Polarity  
The setting of the polarity switch can affect  
how the low frequencies sound in relation to the  
main speakers. Listen to bass-heavy music with  
the polarity switch in and out. In one position  
the low frequencies should sound full, while in  
the other position they may sound hollow and  
thin. Choose the position that yields the fullest  
low-frequency sound.  
Feel free to experiment  
In many respects, every room is unique in  
terms of its acoustics. Even after you’ve placed  
your subwoofer where you think it’ll sound  
best, try moving it around. You might be pleas-  
antly surprised.  
Additional Tidbits of Wisdom  
• Avoid using EQ to compensate for dips in  
the frequency response caused by room  
modes. It is better to place the subwoofer in  
a position where dips are minimized and  
use the EQ to smooth out any peaks.  
• Provide at least six inches clearance  
around the heatsink to allow air to get at it.  
• Provide at least three feet clearance from a  
TV, computer monitor, or any form of  
HRS120 THX pm3 Certification  
magnetic media (video and audio recording  
tapes, computer disks, etc.), to prevent the  
HR120’s powerful magnet from distorting the  
video screen or erasing the magnetic media.  
Anyone seeking THX Certification for their  
studio, or striving to maintain THX standards,  
can use the HRS120s and rest assured that  
their facility is in full compliance.  
• When you shut down your equipment, turn  
off the HRS120 powered subwoofer first  
(and any other powered speakers in the  
system) to prevent thumps and other  
noises generated by any upstream equip-  
ment from coming out the speakers. When  
powering up, turn on the powered speakers  
and subwoofer last.  
7
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REAR PANEL DESCRIPTION  
This is where you connect your signal inputs  
and outputs to the subwoofer, and make adjust-  
ments to the crossover, filters, and input  
FILTER SELECT  
VARIABLE  
110Hz ELLIPTICAL  
FILTER SELECT  
sensitivity.  
This switch selects either the built-in 4th-order  
24 dB/octave Linkwitz-Riley variable crossover  
or the 7th-order 42 dB/octave 110Hz elliptical  
low-pass filter for the subwoofer.  
Use the elliptical filter when mixing for sur-  
round sound applications with a LFE channel.  
This steep filter emulates the “brick-wall” low-  
pass filter used in AC-3 and DTS formats.  
Use the variable crossover filter for normal  
playback of stereo sound.  
For THX applications, the  
rear panel switches and  
controls should be set to the  
THX positions as indicated  
on the rear panel.  
POWER LED  
The POWER LED lights when the power  
switch is turned on and the subwoofer is oper-  
ating normally.  
If there is no signal present for several min-  
utes, the HRS120 goes into bypass mode, the  
POWER LED turns off, and the SUB BYPASSED  
LED turns on. The instant a signal appears at  
its input, the HRS120 comes to life and the  
POWER LED lights again.  
LFE GAIN  
0dB  
LFE GAIN  
+
10dB  
THX = 0dB  
For Surround Sound Mixing: Push this  
switch in to add 10 dB of gain to the subwoofer  
signal. This allows you to record the LFE chan-  
nel at –10 dB relative to the other channels, as  
specified by AC-3 encoding standards. Note  
SUB BYPASSED LED  
When the SUBWOOFER BYPASS circuit is  
activated by either the auto-off circuit or the  
FOOTSWITCH connection, the SUB BYPASSED that 10 dB of gain is added back when decod-  
LED lights.  
ing the LFE channel.  
For Playback: Push this switch in to add 10  
dB of gain to the subwoofer signal. This is use-  
ful for home theater applications where the  
LFE channel requires additional gain to bal-  
ance with the other channels in the surround  
sound system.  
SUBSONIC FILTER  
FLAT  
15Hz  
SUBSONIC FILTER  
THX = FLAT  
Push this switch in to engage the 3rd-order  
18 dB/octave Butterworth subsonic filter,  
which rolls off frequencies below 15Hz. This  
eliminates unwanted low-frequency energy so  
that all the power from the HRS120 amplifier is  
dedicated to useful low frequencies.  
INPUT SENSITIVITY  
INPUT SENSITIVITY  
FILTER BYPASS  
OFF  
NORMAL  
FILTER IN  
FULL RANGE  
FILTER BYPASS  
THX = NORMAL  
The HRS120 expects a line-level signal at its  
input connectors.  
• The sensitivity is 89 dB SPL at one meter with  
a 100mV (–17.8 dBu) input signal, with the  
INPUT SENSITIVITY control set to its NOR-  
MAL position (in other words, wide open).  
• The HRS120 is designed to operate with a  
nominal +4 dBu signal when the INPUT  
SENSITIVITY control is in the NORMAL  
position.  
THX = FULL RANGE  
This switch bypasses the built-in low-pass  
filters (variable and elliptical). Push this switch  
in when connecting an LFE or subwoofer  
output signal from a mixer or preamp to the  
LEFT(MONO) and/or RIGHT inputs, to avoid  
“double-filtering” the low-frequency signal.  
Note that the LEFT(MONO) and RIGHT  
OUTputs are still high-pass filtered and affected  
by the CROSSOVER controls.  
• Refer to the QUICK START section on  
page 4 for the level-setting procedure.  
8
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POLARITY  
0
180°  
°
POLARITY  
THX = 0˚  
This switch reverses the polarity of the sig-  
nal going to the subwoofer amplifier by 180º. It  
has no effect on the signal at the LEFT and  
INPUT/OUTPUT  
RIGHT OUT or the MASTER OUT  
There is no right or wrong setting for this  
switch. Listen to the overall blend of the  
.
POWER  
SUB BYPASSED  
FLAT  
15Hz  
THX PM3 SETTINGS  
SUBSONIC FILTER  
SUBSONIC FILTER  
FILTER BYPASS  
subwoofer with the rest of the system, and select  
the switch position that gives you the best sound.  
FILTER IN  
FILTER BYPASS  
FILTER SELECT  
LFE GAIN  
FULL RANGE  
FILTER SELECT  
LFE GAIN  
(N/A)  
VARIABLE  
110Hz ELLIPTICAL  
LEFT AND RIGHT INPUTS  
INPUT SENSITIVITY  
0dB  
Balanced XLR female and unbalanced RCA  
female connectors are provided for the left and  
right inputs. Connect the full-range line-level  
signal from the mixer or preamplifier to one of  
these input jacks.  
+
10dB  
POLARITY  
NORMAL  
INPUT SENSITIVITY  
SUB  
SAT  
80Hz  
CROSSOVER CONTROLS  
0
180°  
°
POLARITY  
OFF  
NORMAL  
The connectors are wired as follows (per  
the AES/IEC standard):  
LEFT  
(MONO)  
IN  
OUT  
SUB  
SAT  
XLR  
Pin 2  
Pin 3  
Pin 1  
RCA  
Tip  
80Hz  
Hot (+)  
Cold (–)  
Shield (Ground)  
55Hz 110Hz  
Shield  
CROSSOVER  
If connecting a single subwoofer or LFE out-  
put to the HRS120, use the LEFT (MONO)  
input with the FILTER BYPASS switch pushed in.  
L
L
IN  
R
OUT  
R
LEFT AND RIGHT OUTPUTS  
SUB  
SAT  
Balanced XLR male and unbalanced RCA fe-  
male connectors are provided for the line-level  
left and right high-pass outputs. Connect these  
to the inputs of the main speakers (if they are  
powered speakers) or to the inputs of the am-  
plifier powering the main speakers.  
80Hz  
55Hz 110Hz  
CROSSOVER  
IN  
OUT  
RIGHT  
The signal at the left and right outputs is  
post-crossover. The low-pass output from the  
crossover goes to the internal power amplifier  
in the HRS120, while the high-pass output goes  
to these output jacks.  
SLAVE/MASTER  
SLAVE  
IN  
MASTER  
OUT  
S
M
CROSSOVER  
POLARITY &  
INPUT SENSITIVITY ACTIVE  
PROCESSED SIGNAL  
SUB  
SAT  
SUBWOOFER BYPASS  
FOOT SWITCH  
REMOTE INDICATOR  
80Hz  
OPEN - SUB ON, L/R BASS MANAGED  
CLOSED - SUB DEFEAT, L/R FULL RANGE  
*MAX OPEN CIRCUIT 24V  
*MAX CLOSED CIRCUIT 1A  
55Hz 110Hz  
REMOTE INDICATOR CIRCUIT CLOSED WHEN SUB BYPASSED  
CROSSOVER  
*TO INSURE PRODUCT SAFETY, POWER SUPPLIES MEETING CLASS-2 INSULATION  
REQUIREMENTS SHOULD ONLY BE USED WITH THIS CONNECTOR  
THX = 80Hz  
This adjusts the crossover frequency for the  
built-in 24 dB/octave Linkwitz-Riley variable  
crossover. The crossover frequency can be ad-  
justed from 55Hz to 110Hz.  
9
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Frequencies below the crossover frequency  
are sent to the subwoofer, and frequencies  
above the crossover frequency are sent to the  
LEFT and RIGHT OUTputs, which are con-  
nected to the main/satellite speakers.  
Set the crossover frequency to the lowest  
frequency response rating of the main/satellite  
speakers.  
across the tip/sleeve when the internal relay is  
open, and a maximum 1 amp of current when  
the relay is closed.  
CAUTION: There is an in-  
ternal 1A fuse to protect the  
REMOTE INDICATOR circuit.  
Exceeding 1A of current may  
blow the internal 1A fuse.  
MASTER OUT/SLAVE IN  
Balanced XLR and unbalanced RCA female  
connectors are provided for the MASTER OUT/  
SLAVE INputs. Use these for daisy-chaining two  
HRS120s by connecting the MASTER OUT jack  
from the first subwoofer to the SLAVE IN jack  
on the second subwoofer (see note below).  
The SLAVE IN bypasses all filtering, but is  
affected by the POLARITY and INPUT SENSI-  
TIVITY settings.  
LEFT  
(MONO)  
IN  
OUT  
SUB  
SAT  
80Hz  
55Hz 110Hz  
CROSSOVER  
L
L
The MASTER OUT is post-filtering (variable  
and elliptical crossover, subsonic filter, and  
LFE gain) and pre- POLARITY and INPUT  
IN  
R
OUT  
R
SENSITIVITY  
.
SUB  
SAT  
80Hz  
Note: You cannot daisy-chain more than one  
additional subwoofer using these connections.  
If SLAVE IN is used as an input, the MASTER  
OUT has no signal present. To connect more  
subwoofers, connect the MASTER OUT from  
the first subwoofer to the LEFT (MONO) INput  
of the second subwoofer with the FILTER BY-  
PASS switch pushed in. Then connect the  
MASTER OUT of the second subwoofer to the  
LEFT (MONO) INput of the third subwoofer,  
and so on.  
55Hz 110Hz  
CROSSOVER  
IN  
OUT  
RIGHT  
SLAVE/MASTER  
SLAVE  
IN  
MASTER  
OUT  
S
M
POLARITY &  
INPUT SENSITIVITY ACTIVE  
SUBWOOFER BYPASS FOOT SWITCH  
PROCESSED SIGNAL  
SUBWOOFER BYPASS  
This is a 1/4" jack for connecting a normally-  
open footswitch. When the switch is closed, the  
subwoofer is muted and the LEFT and RIGHT  
OUTputs pass the full-range signal to the  
main/satellite speakers.  
FOOT SWITCH  
REMOTE INDICATOR  
OPEN - SUB ON, L/R BASS MANAGED  
CLOSED - SUB DEFEAT, L/R FULL RANGE  
*MAX OPEN CIRCUIT 24V  
*MAX CLOSED CIRCUIT 1A  
This is useful for making a quick compari-  
son between the HRS120 enhanced and  
non-enhanced low-frequency playback.  
ON  
REMOTE INDICATOR  
This is a 1/4" jack for connecting a remote  
indicator to indicate when the subwoofer is by-  
passed. An internal relay closes, shorting the  
tip and sleeve of the REMOTE INDICATOR  
jack whenever the subwoofer is in bypass  
mode, either triggered manually with the  
FOOT SWITCH or by the auto-off function.  
This can be used to turn on a remote, low-  
voltage lamp. Note that this jack does not  
provide power. It accepts a maximum of 24 VDC  
POWER  
120 VAC, 60 Hz,  
575 WATTS  
10  
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POWER  
Use this switch to turn the HRS120 on and  
off. The subwoofer is muted for about three  
seconds after the HRS120 is turned on while  
the power supply and internal circuitry stabi-  
lize. The auto on/off circuit is disabled when  
the POWER switch is off.  
MAINS INPUT  
Connect the power cord to this IEC socket, and  
plug the other end into your AC outlet. Make  
sure the outlet is properly configured for the  
voltage rating of your model.  
HOOKUP DIAGRAM  
Left Main/Satellite  
Powered Speaker  
Right Main/Satellite  
Powered Speaker  
INPUT/OUTPUT  
SUB BYPASSED  
STANDARD SETTINGS  
SUBSONIC FILTER  
FILTER BYPASS  
POWER  
FLAT  
15Hz  
SUBSONIC FILTER  
(
5.1)  
FILTER SELECT  
LFE GAIN  
FILTER IN  
FULL RANGE  
LFE GAIN  
FILTER BYPASS  
FILTER SELECT  
LFE GAIN  
INPUT SENSITIVITY  
VARIABLE  
110Hz ELLIPTICAL  
POLARITY  
NORMAL  
0dB  
+
10dB  
SUB  
SAT  
80Hz  
INPUT SENSITIVITY  
CROSSOVER CONTROLS  
0
180°  
°
POLARITY  
OFF  
NORMAL  
THX PM3 SETTINGS  
T  
IN  
OUT  
SUB  
SAT  
SUBSONIC FILTER  
FILTER BYPASS  
80Hz  
FILTER SELECT  
LFE GAIN  
(N/A)  
55Hz 110Hz  
CROSSOVER  
INPUT SENSITIVITY  
L
L
POLARITY  
NORMAL  
IN  
R
OUT  
R
SUB  
SAT  
80Hz  
CROSSOVER CONTROLS  
Surround Sound  
SUB  
SAT  
80Hz  
Preamplifier  
55Hz 110Hz  
From Mixer or  
ON  
CROSSOVER  
IN  
OUT  
POWER  
RIGHT  
Preamplifier  
OR  
SLAVE/MASTER  
VE  
IN  
MASTER  
OUT  
Left and Right Outputs  
S
M
POLARITY  
INPUT SENSITIVITY ACTIVE  
&
120 VAC, 60 Hz,  
575 WATTS  
PROCESSED SIGNAL  
SUBWOOFER BYPASS  
FOOT SWITCH REMOTE INDICATOR  
To Optional  
2nd HRS120  
Slave Input  
CAUTION  
HEATSINK SURFACE HOT  
AVOID CONTACT  
OPEN  
CLOSED  
-
SUB ON, L/R BASS MANAGED  
SUB DEFEAT, L/R FULL RANGE  
*MAX OPEN CIRCUIT 24V  
*MAX CLOSED CIRCUIT 1A  
-
REMOTE INDICATOR CIRCUIT CLOSED WHEN SUB BYPASSED  
"MACKIE", "FR SERIES", AND THE "RUNNING MAN" FIGURE  
ARE REGISTERED TRADEMARKSOF MACKIE DESIGNS, INC.  
"THX PM3" AND "LUCASFILM" ARE TRADEMARKS OF  
LUCASFILM, LTD. USED BY PERMISSION  
*TO INSURE PRODUCT SAFETY, POWER SUPPLIES MEETING CLASS-2 INSULATION  
REQUIREMENTS SHOULD ONL BE USED WITH THIS CONNECTOR  
Y
CAUTION  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS  
EQUIPMENT TO RAIN OR MOISTURE. DO NOT REMOVE COVER. NO USER SERVICEABLE PARTS INSIDE.  
REFER SERVICING TO QUALIFIED PERSONNEL.  
AVIS: RISCQUE DE CHOC ÉLECTRIQUE  
NE PAS OUVRIR  
SERIAL NUMBER  
MANUFACTURING DATE  
INTERNAL AMPLIFICATION  
500W  
Mixing Console  
(1604-VLZ PRO shown)  
DESIGNED BY MACKOIDS IN WOODINVILLE, WA, USA  
©2001 MACKIE DESIGNS INC. ALL RIGHTS RESERVED  
PATENTS PENDING  
11  
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PROTECTION CIRCUITS CONNECTIONS  
There are several protection mechanisms  
designed into the HRS120 to safeguard the  
loudspeaker and amplifier from inadvertent  
damage.  
Input and Output Signal Wiring  
You should use high-quality, shielded cable  
to connect the signal source to the LEFT and  
RIGHT IN  
and OUT  
jacks on the HRS120.  
• Foil shielded cables, such as Belden 8451,  
8761, or 9501 are commonly used for studio  
wiring.  
Peak Limiter  
A peak limiter is located at the input to the  
power amplifier section. It monitors both the  
amplifier output signal and the power supply  
voltages to guard against clipping and over-  
loading the amplifier. This allows for loud and  
punchy bass performance without distortion,  
ensuring long-term reliability.  
• Microphone cables work well.  
• The better the shield, the better the  
immunity from externally induced noise  
(like EMI and RFI). Route the cable away  
from AC power cords and outlets. These are  
common sources for hum in an audio  
signal. Wall warts and line lumps are  
especially insidious hum inducers!  
Thermal Protect  
You can purchase quality cables from your  
Mackie dealer.  
All amplifiers produce heat. The HRS120 is  
designed to be efficient both electrically and  
thermally.  
• If for some reason the heatsink or power  
transformer gets too hot, a thermal switch  
activates, placing the HRS120 into Standby  
mode.  
• Should this happen, make sure that airflow  
to the rear of the cabinet is not restricted.  
• When the heatsink or power transformer  
cools down to a safe temperature, the switch  
resets and normal operation resumes.  
• In certain home theater applications, it  
may be necessary to connect the speaker  
outputs from a stereo receiver to the inputs  
of the HRS120s, if the receiver doesn’t have  
preamp outputs or other line-level output  
connections.  
CAUTION: Do not attempt  
to connect a speaker output  
directly to the input of the  
HRS120! Speaker levels are  
much higher than line  
Note: The POWER LED remains lit if the ther-  
mal protection circuit is activated.  
levels and can damage the input circuitry  
in the HRS120.  
You can, however, insert a speaker-level to  
line-level signal attenuator between the  
receiver’s speaker output and the HRS120’s  
input. Your Mackie dealer may be able to  
help you find one, or you can build your  
own. Contact our tech support department  
for more information.  
12  
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SERVICE INFO  
Bad Sound  
Details concerning Warranty Service are  
spelled out on the Warranty Card included with  
your subwoofer (if it’s missing, let us know and  
we’ll rush one to you).  
If you think your subwoofer has a problem,  
please do everything you can to confirm it before  
calling for service, including reading through  
the following Troubleshooting section. Doing  
so might save you from deprivation of your  
monitor and the associated suffering.  
Of all Mackie products returned for service  
(which is hardly any at all), roughly 50% are  
coded “CND” — Could Not Duplicate, which  
usually means the problem lay somewhere else  
in the system. These may sound obvious to you,  
but here are some things you can check:  
• Is the input connector plugged completely  
into the jack?  
• Is it loud and distorted? Reduce the signal  
level at the mixer.  
• If possible, listen to the signal source with  
headphones plugged into the preamp stage.  
If it sounds bad there, it’s not the subwoofer.  
• Too much bass or not enough bass? Move  
around the room and see if the bass  
response changes. It’s possible your  
listening position coincides with a room  
mode where the low frequencies either  
become exaggerated or nulled. If so, try  
moving the subwoofer to a different  
position, or moving your listening position.  
• If the signal source is an LFE or subwoofer  
output from a home theater preamplier,  
make sure the signal level for the low-  
frequency output is turned up in the  
preamp. If you have connected the low-  
frequency signal to the LEFT (and RIGHT)  
INput, make sure the FILTER BYPASSED  
switch is pushed in.  
Troubleshooting  
No Power  
• Our favorite question: Is it plugged in?  
• Make sure the power cord is securely  
seated in the IEC socket  
all the way into the AC outlet.  
and plugged  
• Make sure the AC outlet is live (check with  
a tester or lamp).  
Noise/Hum/Buzz  
• Check the signal cable between the mixer/  
preamp and the subwoofer. Make sure all  
connections are secure. These problems  
usually produce crackling noises, hum, or buzz.  
• If connecting an unbalanced output to the  
HRS120 balanced input, make sure the  
shield is connected to both pins 1 and 3 on  
the XLR.  
• If a CATV cable is connected to the system,  
try disconnecting it. If the hum goes away,  
call your cable carrier to check for proper  
grounding of the cable.  
• Make sure the signal cable is not routed  
near AC cables, power transformers, or  
other EMI sources (including wall warts  
and line lumps!). These sources usually  
produce hum.  
• Is there a light dimmer or other triac-based  
(SCR) device on the same AC circuit as the  
monitor? Dimmers cause buzzing noises.  
Use an AC line filter or plug the subwoofer  
into a different AC circuit.  
• If possible, listen to the signal source with  
headphones plugged in. If it sounds noisy  
there, it’s not the subwoofer.  
• Is the POWER  
switch on the rear panel  
in the ON position?  
• Is the POWER  
LED or BYPASSED  
LED on the rear panel illuminated? If not,  
make sure the AC outlet is live. If so, refer  
to “No Sound” below.  
• If the POWER LED or BYPASSED  
LED  
is not illuminated, and you are certain that  
the AC outlet is live, it will be necessary to  
have the HRS120 serviced. There are no  
user-serviceable parts inside. Refer to  
“Repair” at the end of this section to find  
out how to proceed.  
No Sound  
• Is the POWER  
LED or BYPASSED  
LED on the rear panel illuminated? If not,  
refer to “No Power” above.  
• Is the INPUT SENSITIVITY control  
turned up?  
• Is the signal source turned up? Make sure  
the signal level from the mixing console (or  
whatever device immediately precedes the  
subwoofer) is high enough to produce sound.  
13  
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Repair  
Service for the U.S. versions of the HRS120  
7. Ship the subwoofer to us. We suggest  
insurance for all forms of cartage. Ship to  
this address:  
is available only from our factory service center  
located in sunny Woodinville, Washington. Ser-  
vice outside the United States can be obtained  
through local dealers or distributors.  
If your HRS120 needs service, follow these  
instructions:  
Mackie Designs  
SERVICE DEPARTMENT  
16220 Wood-Red Road NE  
Woodinville, WA 98072  
1. Review the preceding troubleshooting  
suggestions. Please.  
2. Call Tech Support at 1-800-258-6883, 7 am  
to 5 pm PST, to explain the problem and  
request an RA (Return Authorization)  
number. Have your subwoofer’s serial  
number ready. You must have an RA number  
before you can obtain service at the factory.  
3. Set aside the power cord, owner’s manual,  
or anything else that you’ll ever want to see  
again. We are responsible for the return of  
the subwoofer only.  
8. We’ll try to fix the subwoofer in three to five  
business days. Ask Tech Support for current  
turnaround times when you call for your RA  
number. The product MUST be packaged in  
its original packing box and have the RMA  
number appear on the box. Once it is  
repaired, we’ll ship it back the same way in  
which it was received. This paragraph does  
not necessarily apply to non-warranty service.  
4. Pack the subwoofer in its original packing  
box. This is very important. When you call  
for the RA number, please let Tech Support  
know if you need new packaging. Mackie is  
not responsible for any damage that occurs  
due to non-factory packaging.  
5. Include a legible note stating your name,  
shipping address (no P.O. boxes), daytime  
phone number, RA number, and a detailed  
description of the problem, including how  
we can duplicate it.  
6. Write the RA number in BIG PRINT on top  
of the box.  
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TECHNICAL INFORMATION  
HRS120 Block Diagram  
)
S
C3-/DT  
LFP(FORA  
15  
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Specifications  
Amplifier Section  
Enclosure  
Rated power output (1% THD @ 100 Hz):  
Materials:  
400 watts rms into rated 8load  
MDF construction with black oak veneer.  
Sides: 0.75 in/19 mm thick  
Top: 1.25 in/32 mm thick  
Bottom: 1.00 in/25 mm thick  
Burst power output (100 Hz sine with 10% duty cycle):  
500 watts  
Distortion:  
Internal Volume:  
2.15 cubic feet/60.88 liters  
THD (20 Hz-300 Hz, from 1W to –1 dBr=325 W):  
< 0.02% (typically 0.0025%)  
Signal-to-Noise Ratio:  
> 107 dB, referenced to 325 watts into 8 ohms  
Transducers  
Low-frequency driver:  
12-inch/305 mm die-cast frame, oversized ferrite magnet  
structure, 4-inch/100 mm voice coil, and over 45 mm  
cone excursion  
Acoustic Section:  
Free-Field Frequency Response:  
1.5 dB, 20 Hz to 150 Hz  
Passive Radiator:  
12-inch/305 mm mass-loaded  
Lower cutoff frequency:  
Maximum SPL:  
–3 dB @ 19 Hz  
117 dB SPL @ 1m  
< 8 dBA SPL @ 1m  
Residual noise:  
System Specifications  
General:  
Power Consumption:  
Crossover Type:  
Linkwitz-Riley, 24 dB/octave, variable 55 Hz to 110 Hz  
280 watts with musical program, loud mix  
30 watts quiescent (idle)  
Input Type:  
Balanced differential XLR; Unbalanced RCA  
Dimensions:  
Input Impedance:  
Height (including feet):  
Width:  
Depth (including grille):  
Overall Depth:  
21.0 in/533 mm  
20k, balanced bridging  
10k, unbalanced  
18.0 in/457 mm  
18.8 in/478 mm  
21.3 in/541 mm  
Input Sensitivity:  
89 dB SPL with a 100 mV (–17.8 dBu) input signal  
Weight:  
94 lb/42.6 kg  
Maximum Input Level:  
+20 dBu  
Mackie Designs is always striving to improve our products  
by incorporating new and improved materials, components  
and manufacturing methods. Therefore, we reserve the right  
to change these specifications at any time without notice.  
Signal Sense Threshold:  
–74 dBu (0.155 mV)  
High-Cut Filter (LFE):  
7th order elliptical filter @ 110 Hz  
Subsonic Filter:  
–3 dB @ 15 Hz, 3rd-order Butterworth High-Pass filter  
Input Protection:  
RFI and level protected  
Driver Protection:  
Power supply tracking peak limiter  
Thermal Protection:  
Heatsink and Power Transformer temperature, auto reset  
21.3 in/541 mm  
18.8 in/478 mm  
18.0 in/457 mm  
18.0 in/457 mm  
HRS120  
WEIGHT  
94 lb/  
42.6 kg  
21.0 in/  
533 mm  
19.0 in/  
483 mm  
HIGH RESOLUTION  
16  
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Graphs  
HRS120 Crossover Filter Response  
+10  
+8  
+6  
+4  
+2  
-0  
-2  
-4  
-6  
-8  
-10  
-12  
-14  
-16  
-18  
-20  
-22  
-24  
-26  
-28  
-30  
-32  
-34  
-36  
-38  
dBr  
55Hz  
80Hz  
110Hz  
-40  
10  
20  
50  
100  
200  
500  
Hz  
1k  
2k  
5k  
10k  
20k  
HRS120 Elliptical Filter Response  
+10  
+8  
+6  
+4  
+2  
-0  
-2  
-4  
-6  
-8  
-10  
-12  
-14  
-16  
-18  
-20  
-22  
-24  
-26  
-28  
-30  
-32  
-34  
-36  
-38  
dBr  
-40  
20  
50  
100  
200  
500  
1k  
2k  
5k  
10k  
20k  
Hz  
HRS120 Free-Field Frequency Response (THX pm3 setting)  
+10  
+8  
+6  
+4  
+2  
-0  
-2  
-4  
-6  
-8  
-10  
-12  
-14  
-16  
-18  
-20  
-22  
-24  
-26  
-28  
-30  
-32  
-34  
-36  
-38  
dBr  
-40  
10  
20  
30  
40  
50  
60  
70 80 90 100  
Hz  
200  
300  
400 500  
17  
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COLOPHON  
The text is a compilation based on input  
from a number of sources including Cam Jones,  
Terry Wetherbee, Marcelo Vercelli, and Keith  
Olsen. Dave Franzwa produced this manual  
using the following tools:  
Initially written in Microsoft® Word 98 for  
the Macintosh, the text was imported into  
Adobe PageMaker® 6.5. Illustrations were pro-  
duced in Adobe Illustrator® 9.0. Most of the  
work was done on a Power Macintosh® G4 with  
Mac OS 9.1 installed. This machine has a  
PowerPC G4 processor, 384MB of RAM, a 10GB  
internal hard drive, an internal Matshita DVD-  
ROM drive, and an internal Iomega Zip™  
Drive for backup and transfer of files. A  
Hewlett-Packard LaserJet 5000N with a duplex  
tray installed (to save trees) was used to print  
out laser proofs. PDF files were created with  
Acrobat™ Distiller 4.0. A wind-driven open  
window provided much-needed relief as the  
production deadline approached. This entire  
manual was written and produced while sitting  
in a comfy chair, which was actually more  
comfy than the one used while producing the  
HR824 manual.  
The following are trademarks or registered  
trademarks of Mackie Designs Inc.: The Mackie  
logo, HR Series, and the Running Man.  
THX pm3 and Lucasfilm are trademarks of  
Lucasfilm Ltd. Used by permission.  
This manual also contains names and  
marks of other companies which belong to  
those respective companies, and are hereby  
acknowledged.  
©2003 Mackie Designs Inc.  
All Rights Reserved.  
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HRS120 LIMITED WARRANTY  
Please keep your sales receipt in a safe place.  
A. Mackie warrants all materials, workmanship and  
proper operation of this product for a period of three  
years from the original date of purchase. If any de-  
fects are found in the materials or workmanship or if  
the product fails to function properly during the ap-  
plicable warranty period, Mackie, at its option, will  
repair or replace the product. This warranty applies  
only to equipment sold and delivered within the  
U.S. by Mackie or its authorized dealers.  
B. Failure to register online or return the product  
registration card will not void the 3-year warranty.  
C. Service and repairs of Mackie products are to  
be performed only at the factory (see D below).  
Unauthorized service, repairs, or modification will  
void this warranty.  
G. Any Mackie product deemed eligible for repair or  
replacement under the terms of this warranty will be  
repaired or replaced within thirty days of receipt by  
Mackie. Mackie may use refurbished parts for repair  
or replacement of any product. Products returned to  
Mackie that do not meet the terms of this Warranty  
will be repaired and returned C.O.D. with billing for  
labor, materials, return freight, and insurance. Prod-  
ucts repaired under warranty at Mackie’s factory will  
be returned freight prepaid by Mackie to any location  
within the boundaries of the USA.  
H. Mackie warrants all repairs performed for 90 days  
or for the remainder of the original warranty period.  
This warranty does not extend to damage resulting  
from improper installation, misuse, neglect or abuse,  
or to exterior appearance. This warranty is recog-  
nized only if the inspection seals and serial number  
on the unit have not been defaced or removed.  
I. This warranty is extended to the original purchaser  
and to anyone who may subsequently purchase this  
product within the applicable warranty period.  
J. This is your sole warranty. Mackie does not authorize  
any third party, including any dealer or sales represen-  
tative, to assume any liability on behalf of Mackie  
Designs or to make any warranty for Mackie Designs.  
K. THE WARRANTY GIVEN ON THIS PAGE IS  
THE SOLE WARRANTY GIVEN BY MACKIE AND  
IS IN LIEU OF ALL OTHER WARRANTIES,  
EXPRESS AND IMPLIED, INCLUDING THE  
WARRANTIES OF MERCHANTABILITY AND  
FITNESS FOR A PARTICULAR PURPOSE. THE  
WARRANTY GIVEN ON THIS PAGE SHALL BE  
STRICTLY LIMITED IN DURATION TO ONE  
YEAR FROM THE DATE OF ORIGINAL PUR-  
CHASE FROM AN AUTHORIZED MACKIE  
DEALER. UPON EXPIRATION OF THE APPLI-  
CABLE WARRANTY PERIOD, MACKIE SHALL  
HAVE NO FURTHER WARRANTY OBLIGATION  
OF ANY KIND. MACKIE SHALL NOT BE LIABLE  
FOR ANY INCIDENTAL, SPECIAL, OR CONSE-  
QUENTIAL DAMAGES THAT MAY RESULT  
FROM ANY DEFECT IN THE MACKIE PROD-  
UCT OR ANY WARRANTY CLAIM. Some states  
do not allow exclusion or limitation of incidental,  
special, or consequential damages or a limitation  
on how long warranties last, so some of the above  
limitations and exclusions may not apply to you.  
This warranty provides specific legal rights and you  
may have other rights which vary from state to state.  
D. To obtain factory service:  
1. Call Mackie at 800/258-6883, 8AM to 5PM  
Monday through Friday (Pacific Time) to get a  
Return Authorization (RA). Products returned  
without an RA number will be refused.  
2. Pack the product in its original shipping car-  
ton. If you do not have the carton, just ask for  
one when you get your RA number, and we’ll  
send a shipping carton out promptly. More infor-  
mation on packing can be found in the Service  
section of this manual. Do not use “packing pea-  
nuts,” shredded newspapers, or other material  
with small particles, old underwear, or socks.  
Please seal the Mackie product in a plastic bag.  
3. Also include a note explaining exactly how to  
duplicate the problem, a copy of the sales receipt  
with price and date showing, and your return  
street address (no P.O. boxes or route numbers,  
please!). If we cannot duplicate the problem at  
the Mackie Factory or establish the starting date  
of your Limited Warranty, we may, at our option,  
charge for service time.  
4. Ship the product in its original shipping car-  
ton, freight prepaid to:  
Mackie Designs  
Service Department  
16220 Wood-Red Rd. NE  
Woodinville, WA 98072 USA  
IMPORTANT: Make sure that the RA number is  
plainly written on the shipping carton.  
F. Mackie reserves the right to inspect any products  
that may be the subject of any warranty claims be-  
fore repair or replacement is carried out. Mackie and  
Mackie Authorized Service Centers may, at their op-  
tion, require proof of the original date of purchase in  
the form of a dated copy of the original dealer’s in-  
voice or sales receipt. Final determination of  
warranty coverage lies solely with Mackie Designs  
Inc. or its Authorized Service Centers.  
19  
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Mackie Designs Inc.  
16220 Wood-Red Road NE • Woodinville, WA 98071 • USA  
US and Canada: 800.898.3211  
Europe, Asia, Central and South America: 425.487.4333  
Middle East and Africa: 31.20.654.4000  
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