1/3 Day & Night
Color CCD Camera
Model : CAM91
Instruction Guide
MACE Electronic Surveillance Products
3233 SW 2nd Ave. Fort Landerdale, FL 33315 USA
toll-free(877)585-MACE
local(954)585-6223 fax(954)585-6225
MACE Electronic Surveillance Products
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Features
Warning
1. The camera needs periodic inspection.
Contact an authorized technician for inspection.
Day&Night
The camera provides automatic mode changeover by sensing day or night
conditions. It can change color mode in the day condition for optimal color and
BW mode in night condition for clear identification.
2. Stop using your camera when you find a malfunction
If you use your camera around smoke or unusual heat for a long time, a fire may
be caused.
High Resolution
The horizontal resolution of 480TV lines at color mode and 520TV lines at BW
mode can be achieved by using a high density Sony CCD (410K pixels), which
provides clean, noiseless and reliable pictures.
3. Do not install the camera on a surface that can not support it.
Unless the surface is suitable, it could cause falling or other hazards.
Motion Detection
4. Do not hold plug with wet hands.
It could cause an electric shock.
The camera transmits an alert signal to the REMOTE jack when it detects
motion of an object. If you connect an optional alarm to the camera, you can
get the effective surveillance. This allows multi observation through several
monitors efficiently.
5. Do not disassemble the camera.
It may result in fire, electric shock or other hazards.
Controlled by OSD menu and RS-232C
You can control the camera using OSD menu and RS-232 jack at a remote
place.
6. Do not use the camera close to a gas or oil leak.
It may result in fire or other hazards.
Video/DC Lens Selectable
The camera accepts 2 types of auto iris lens (DC type/VIDEO type) and is set
with the DC/VIDEO selection switch.
Line-Lock Selectable
You can select the Sync. system on OSD.
BLC Function
When the image is in front of strong background lighting, your camera allows
you to get the clear image.
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Precautions
Do not install the camera in
extreme temperature conditions.
Do not drop the camera or
subject them to physical shocks.
Do not touch the front lens of
the camera.
Do not expose the camera to
rain or spill beverage on it.
Only use the camera under
It can cause malfunctions to occur.
It is one of the most important
parts of the camera. Be careful not
to be stained by fingerprint.
If it gets wet, wipe it dry immediately.
Liquids can contain minerals that
corrode the electronic components.
conditions where temperatures are
between -10 and 50
.
Be especially careful to provide
ventilation when operating under
high temperatures.
Do not install the camera under
unstable lighting conditions
Never keep the camera face to
strong light directly.
Severe lighting change or flicker can
cause the camera to work improperly.
It can damage the CCD.
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Contents
- Shutter Speed Control
- Gain Control
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Name and Function of Each Part
Front
Bottom
Back
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- White Balance Control
- Motion Detection
- Color(Day&night)
- Synchronization Mode
- Reset/End
Accessories
Installation Method
Lens
Using Remote Jack
External Connecting Terminal
Specifications
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Installing Auto lris Lens
Installing C/CS Mount Lens
Mounting a CS-Mount Lens
Mounting a C-Mount Lens
Connecting to Monitor
Connecting to Power
Troubleshooting
Warranty
Operating Your Camera
Configuration of The Menu
Setting Up The Menu
- Camera ID
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- Back Light Compensation
- Lens Selection
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Name and Function of Each Part
Name and Function of Each Part
Front
Bottom
C Mount Adaptor
Attach the C-Mount Adapter when using the C-Mount Lens
Tripod Mounting Hole
Used to install the camera on an optional tripod
The tripod must be equipped with the screw specified as below
1/4"-20UNC(20 THREAD)
L : 4.5mm 0.2mm(ISO standard) or 0.197"(ASA standard)
Tripod Mounting Bracket Screw Hole
Used to fix the Tripod mounting
Bracket on the top of the camera
Auto Iris Lens Connector
Used to connect the auto iris lens plug
You can remove and install this bracket on the top of the camera. You must use
the supplied screw or equivalent(within 4mm). If not, the bracket may not be fixed
properly.
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Name and Function of Each Part
Name and Function of Each Part
Power LED
Back
Accessories
The LED turns on when power is supplied.
DC/VIDEO Selection Switch
Used to choose DC or VIDEO according to the type of your auto iris lens.
External Terminal
Used to connect external Day/Night input signal.
This also provides the motion detect signal.
Video Out Jack
Used to connect an external video
monitor in jack.
Auto Iris Lens Plug
L-Wrench
REMOTE Jack
Power Terminal
Used to connect AC24V
or DC12V power source.
(Non-Polarity)
C-Mount Adaptor
Instruction Manual
Menu Setup Buttons
- Set Button
Used to access menu mode.
Also used to confirm the setting.
- Up/Down Button
Used to choose the desired menu item.
It also moves the cursor up or down in the menu screen.
- LEFT/RIGHT Button
Used to change the parameter of the selected menu item.
It also moves the cursor to the left or right in the menu screen.
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Installation Method
Installation Method
3. Connect the lens plug to the auto iris connector on the right side of the camera.
Lens
The lens is not supplied with this camera. Purchase a lens suitable for your
environment.
This camera accepts the auto iris lens and both C- and CS-mount lens.
Installing Auto Iris Lens
1. Remove the cover from the iris lens plug supplied, and solder the lens cable to
the plug as shown below.
Pin No.
No.1 Pin
No.2 Pin
No.3 Pin
No.4 Pin
Video type
Power(Red)
N.C
DC type
Damping-
Damping+
Drive+
Video signal(White)
GND(Black)
4. Set the DC / VIDEO selection switch to DC or VIDEO according to the type of the
lens.
Drive-
Cover
Lens cable
No.3 Pin
No.1 Pin
No.4 Pin
No.2 Pin
2. Attach the lens to the camera by turning clockwise.
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Installation Method
Installation Method
Installing C/CS-Mount Lens
Connecting to Monitor
Before mounting a lens, please check whether it is a C-mount or CS-Mount lens.
Connect the VIDEO Out jack to the monitor VIDEO in jack
The back focus is set for the CS-mount lens at the factory.
Mounting a CS-Mount Lens
After removing the protecting cap, attach the lens into the camera by turning
clockwise.
Connecting to Power
Mounting a C-Mount Lens
1.Attach the C Mount lens adaptor by turning clockwise
2.Attach the lens to the camera by turning clockwise.
Connect the power plug to a normal, grounded AC/DC outlet
Use AC 24V/300mA or DC 12V/500mA power source.
Be sure to connect power only after all the installation is complete
A heavy lens may disturb the balance with the camera and possibly result in damage.
Note that power adaptor is not supplied with camera
Use the UL listed, class 2 power transformer of AC 24V adaptor
Don't use lens heavier than 450g.
It is recommended to set the lens ALC mode to Av mode(Average). Pk mode can be
occurred hunting.
Ground should be connected to the FGND terminal
DC12V power is non polarity
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Operating Your Camera
Operating Your Camera
Configuration of The Menu
Setting Up The Menu
Use the five Setup Menu buttons on rear of the camera.
Setup Menu
Camera ID
.OFF .ON
BLC
.OFF .ON
Lens
.DC / VIDEO .Manual
1. Press the SET button to access the Setup mode over 1sec.
-Setup menu is displayed on the monitor screen.
Shutter
.ESC .OFF .FLKless .Manual
Gain
Setup
Select the
Camera ID
BLC
Lens
Shutter
Gain
White Balance
Motion Detect
Color
OFF
OFF
DC
Manual
AGC
ATW
OFF
AUTO
INT
Select the condition with
the LEFT or RIGHT
button
.AGC .OFF
function with the
UP or DOWN
button
White Balance
.ATW .AWC .Manual
Motion Detect
.OFF .ON
Color(Day&Night)
.AUTO .ON .BW .EXT
Sync
Sync.
Reset
End
.INT .L/L
Reset
2. Select the desired feature using the UP or DOWN button.
-Each time you press the UP or DOWN button, the arrow indicator moves up or
down
End
-Move the arrow indicator to the desired feature item.
3. Change the status of the selected feature using the LEFT or RIGHT button.
4. When completed, move the arrow indicator to ‘End’ and press the SET button.
For the mode with you can access submenu.
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Operating Your Camera
Operating Your Camera
2. You can enter up to 15 characters.
1) Move the cursor to character-enter location by 4-directional buttons.
2) Selected character blinks.
Camera ID
If you enter a camera ID, the name will be displayed in the screen monitor.
1. Press the SET button to display the setup menu and move the arrow indicator
to ‘Camera ID’ using the UP or DOWN button.
ID Character
A B C D E F G H I J K L M
N O P Q R S T U V W X Y Z
a b c d e f g h i j k l m
n o p q r s t u v w x y z
Setup
Camera ID
BLC
Lens
Shutter
Gain
ON
OFF
DC
Manual
AGC
ATW
OFF
AUTO
INT
Select the status “ON” or “OFF”
using the LEFT or RIGHT
button (If the camera ID feature
is set to OFF, the name will not
be displayed in the monitor.)
-
.
0
1
2
3
4
5
6
7
8
9
Clr Pos
White Balance
Motion Detect
Color
End
Sync.
Reset
End
3) Press the SET button to confirm the blinking character. The first character is
saved and the cursor in the bottom of the screen moves to the next position.
4) Repeat steps 1), 2) and 3) until you create the full name you want.
3. If you make a mistake while entering name
Move the cursor to ‘Clr’, press ‘SET’ button. After erasing the character, correct
the character again.
Press SET button
4. To edit existing Camera ID, move the cursor to
screen, and press SET button, After you choose
or
in the ID generation
ID Character
or , each time you press
the SET button, the cursor moves to the left or right in the string of characters.
When the cursor moves to the wrong character, correct the character by using
the 4-directional buttons.
5. Select the position at which the camera ID will be located on the screen.
1) Move the cursor to ‘Pos’ and press SET button.
A B C D E F G H I J K L M
N O P Q R S T U V W X Y Z
a b c d e f g h i j k l m
n o p q r s t u v w x y z
-
.
0
1
2
3
4
5
6
7
8
9
Clr Pos
2) The camera ID is displayed on the top-left of the monitor screen (Default
position)
End
3) Select the position by using the 4-directional buttons, then press the SET
button to confirm the position.
6. When completed, move the cursor to ‘End’ and press SET button.
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Operating Your Camera
Operating Your Camera
Back Light Compensation (BLC)
Lens Selection
When the image is in front of strong background lighting, that will be presented
dark on the monitor. If you select this function, you can get the clear image.
1. Press the SET button to display the setup menu and move the arrow indicator
to ‘BLC’ using the UP or DOWN button
You can set the type of the lens, and control the brightness of the screen.
1. Press the SET button to display the setup menu and move the arrow indicator
to ‘Lens’ using the UP or DOWN button
Setup
Camera ID
BLC
Lens
Shutter
Gain
White Balance
Motion Detect
Color
OFF
OFF
DC
OFF
AGC
ATW
OFF
AUTO
INT
Setup
Camera ID
BLC
Lens
OFF
ON
DC
Select the DC/Video or Manual using
the LEFT or RIGHT button
Select “ON” using the LEFT or
RIGHT button
Shutter
Gain
White Balance
Motion Detect
Color
OFF
AGC
ATW
OFF
AUTO
INT
Sync.
Reset
End
Sync.
Reset
End
2. When the auto iris lens is mounted, you have to set the DC/Video selection
switch on the back side of the camera. The setup window displays DC or Video
according to status of this selection switch.
2. When BLC selected to ‘ON’, press the SET button. You can control the level of
weight.
Setup
3. If you select ‘DC’ mode, you can adjust the desired brightness. For a stable
performance, the level ‘10’ is recommended.
Select the weight number (0~4) using
the LEFT or RIGHT button
Weight
Press SET to Return
2
Setup
Select the level using the LEFT or
RIGHT button (0~30)
Iris Level
10
As the weight level is high, the BLC area is limited to the middle of the
screen, and the sensitivity gets rate.
I
Press SET to Return
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Operating Your Camera
Operating Your Camera
5. Manual
Shutter Speed Control
You can select speed from 1/60 to 1/10,000sec. (NTSC mode), 1/50 to
1/10,000sec. (PAL mode)
You can control brightness of the screen by the shutter speed. You can select the
automatic control and ‘OFF’ (1/60 or 1/50sec. fixed) mode, Flickerless and manual
control of the shutter.
1. Press the SET button to display the setup menu and move the arrow indicator
to ‘Shutter’ using the UP or DOWN button
Setup
Change the range using the LEFT or
RIGHT button. (1/60, 1/50~1/10,000)
Shutter
1/250
Setup
Camera ID
BLC
Lens
OFF
OFF
DC
Press SET to Return
Select “Shutter” to the desired mode
like ESC, OFF, FLKless or Manual
using the LEFT or RIGHT button
Shutter
Gain
White Balance
Motion Detect
Color
OFF
AGC
ATW
OFF
AUTO
INT
When the shutter speed is increased or decreased using the LEFT or RIGHT
button, you can find the difference by monitoring the brightness of the screen.
Sync.
Reset
End
2. ESC selected
The electronic shutter can be automatically controlled from 1/60(1/50) to
1/10,000sec.
The brightness can be controlled.
If Auto Iris Lens is mounted and adjusted, ESC mode cannot be selected.
3. OFF selected
The shutter speed is fixed at 1/60(1/50)sec.
4. FLKless selected
The speed is fixed at 1/100sec. in NTSC mode and at 1/120sec. in PAL mode.
This should be selected when flickering is caused by discord of environmental
lighting and frequency
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Operating Your Camera
Operating Your Camera
Gain Control
White Balance Control
You can see a brighter picture at low light level. Increasing the gain level, you
will see the noise increased although the picture gets brighter.
1. Press the SET button to display the setup menu and move the arrow indicator
to ‘Gain’ using the UP or DOWN button
You can use this when the screen color needs to be controlled.
1. Press the SET button to display Setup menu and move the arrow indicator to
‘White Balance’ using the UP or DOWN button
Setup
Camera ID
BLC
Lens
Shutter
Gain
White Balance
Motion Detect
Color
OFF
OFF
DC
OFF
AGC
ATW
OFF
AUTO
INT
Setup
Camera ID
BLC
Lens
Shutter
Gain
OFF
OFF
DC
OFF
AGC
ATW
OFF
AUTO
INT
Select ATW, AWC or Manual
using the LEFT or RIGHT button
Select AGC or OFF using the LEFT or
RIGHT button
White Balance
Motion Detect
Color
Sync.
Reset
Sync.
End
Reset
End
2. The three white balance control modes are as follows :
ATW (Auto Trace White Balance )
2. You can control the Gain level at AGC selected.
The camera automatically controls the white balance in any environment
AWC ( Auto White Balance Control )
Gain Limit
Middle
The white balance is automatically adjusted in a specific environment.
In order to obtain the best result, press the SET button while the camera
focused on white paper.
Low/Middle/High
Press SET to Return
If the environment including the light source is changed, you have to adjust
the white balance again.
Caution.
When Gain Limit is set to Low, screen noise will decrease but resolution
decrease.
When Gain Limit is set to High, resolution will increase but screen noise will
increase.
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Operating Your Camera
Operating Your Camera
Manual
Motion Detection
To fine adjust, select the Manual mode. You can increase or decrease the red
or blue factor while monitoring the difference on the screen. Set to ‘Manual’
mode and press the ‘SET’ button.
Increase or decrease the value for red(R-Gain) and blue(B-Gain), watching the
color of the picture, and press the SET button when you obtain the best color.
Your camera transmits an alert signal when it detects motion of an object on the
screen. If you connect the camera to an external alarm, you can pay attention to
the screen when the alarm sounds. This feature is useful when you have to
monitor several screens simultaneously.
1. Press the SET button to display the setup menu and move the arrow indicator
to ‘Motion Detect’ using the UP or DOWN button.
Setup
Camera ID
BLC
Lens
Shutter
Gain
White Balance
Motion Detect
Color
OFF
OFF
DC
OFF
AGC
ATW
ON
Red
Blue
0
0
Change the range using the
LEFT or RIGHT (-20 ~ +20)
Press SET to Return
Select On using the
LEFT or RIGHT button
AUTO
INT
Sync.
Reset
End
SET button pushed
Motion Detection
4
Change the zone using the
LEFT or RIGHT button
Top
Bottom
Left
9
3
Zone area is displayed
Right
10
8
Sensitivity
I
Output Type
POSI
Press SET to Return
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Operating Your Camera
Operating Your Camera
2. Specify the zone area.
Color (Day & Night)
You can specify the zone area by setting a proper value from 0 to 15 with an
increment of 1. Move the arrow indicator to ‘Top’ using the UP or DOWN
button and increase or decrease the value using the LEFT or RIGHT button.
Repeat the procedure for bottom, left, and right.
Your camera provides automatic mode changeover by sensing day or night
conditions. It changes to Color mode in day conditions for optimal color and to
B/W mode in night conditions for clear identification.
1. Press the SET button to display the setup menu and move the arrow indicator
to ‘Color’ using the UP or DOWN button.
3. Adjust Sensitivity
Setup
Move the arrow indicator to ‘Sensitivity’ using the UP or DOWN button, then
press the LEFT or RIGHT button to decrease or increase the value.
If you decrease the sensitivity, the camera will detect only motion that is
clearly noticeable.If you want to set the camera to detect minor motion,
increase the sensitivity.
You can select the sensitivity from 0 to 15.
Higher sensitivity detects smaller motions at the risk of false detection.
Therefore zone adjustment is recommended rather than sensitivity adjustment.
Camera ID
BLC
Lens
Shutter
Gain
OFF
OFF
DC
OFF
AGC
ATW
ON
White Balance
Motion Detect
Color
AUTO
INT
Select the AUTO, ON, BW, EXT.
using the LEFT or RIGHT button
Sync.
Reset
End
4. Adjust the output signal.
POSI(Positive) : When a motion is sensed, +5V of Pulse will be output
NEGA(Negative) : When a motion is sensed, 0V of Pulse will be output
ALARM : You can connect external equipment like buzzer or lamp. The output
of alarm is an open collector under DC16V & 100mA capacity.
2. Select a mode using the LEFT or RIGHT button.
ON : Color mode is kept up.
B/W : Black and white mode is kept up.
AUTO : The mode is changed between Color and B/W automatically
depending on the brightness.
Tips on using Motion Detection
After selecting zone and sensitivity, perform a test operation to make sure it
works properly.
If the lighting flickers, the motion detection feature might not work properly.
This system does not guarantee prevention of fires or thefts. The manufacturer
is not responsible for any accident or damage.
Pushing the SET button at Auto mode, you can control the mode
changing point and time and burst existence during the mode
change to B/W mode.
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Operating Your Camera
Operating Your Camera
Synchronization Mode
Color
Color
B/W Change
B/W Point
Change the value using the
LEFT or RIGHT button(1~5)
Two synchronization modes are available internal and External linelock. In
linelock mode, it synchronizes the video signal between cameras without a
synchronous generator. The linelock synchronization is only used in the areas of
60Hz(NTSC models)/50Hz(PAL models)
1. Press the SET button to display the setup menu and move the arrow indicator
to 'Sync.' Using the UP or DOWN button.
3
5
Color
B/W Time
Change the value using the
LEFT or RIGHT button(1~10)
I
I
B/W
Color Time
10
Change the value using the
LEFT or RIGHT button(2~20)
BURST
OFF
Press SET to Return
Setup
Camera ID
BLC
Lens
Shutter
Gain
White Balance
Motion Detect
Color
Sync.
OFF
OFF
DC
OFF
AGC
ATW
OFF
AUTO
L / L
Color B/W Point : 1~5
1 : around 1 LUX
3 : around 3~4 LUX
5 : around 7~8 LUX
The color changing point above is based on the AGC level to the middle.
You should select the proper value depending on the condition like lens.
Color B/W Time : 1sec.~10sec.(1sec. term)
B/W Color Time : 2sec.~20sec.(1sec. term)
BURST : OFF/ON
Select ‘L/L’ or ‘INT’ using the
LEFT or RIGHT button.
Reset
End
EXT : The Color/ BW mode change can be controlled by an external Sensor or
other equipment connected on the DN terminal (D/N IN) on the back side
of camera.
Press SET button
Pressing the SET button at EXT mode, you can control the burst existence
during the mode changing to B/W mode.
Phase
45
Adjust the Phase level using
the LEFT or RIGHT.
button(from 0 to 270°)
BURST : OFF/ON
I
DN input terminal is pull-up of DC 5V and over 0.2mA.
Open contact : Color mode
Closed contact : B/W mode
Press SET to Return
1.Under Gain OFF Color/BW does not change over automatically, ON/OFF is only available.
2.If you change ‘Gain’ menu OFF to AGC, ‘Color’ mode change to AUTO automatically.
3.Adjust the focus if the camera is out of focus for changing modes.
When the power frequency is 60Hz, you can use linelock mode(NTSC models).
When the power frequency is 50Hz, you can use linelock mode(PAL models).
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Operating Your Camera
Using Remote Jack
Remote Control on Setup
Reset
If you connect a remote plug to the REMOTE jack on the rear on the camera as
shown below, you can access the menu setup mode from a remote place with an
equipment like computer
This function resets the camera to the default setting preset at the factory.
1. Press the SET button to display the Setup menu and move the arrow indicator
to ‘Reset’ using the UP or DOWN button.
Setup
Camera ID
BLC
Lens
OFF
OFF
DC
1. RS-232C Communication Setting
Mode : Serial
Data bit : 8
Shutter
Gain
White Balance
Motion Detect
Color
OFF
AGC
ATW
OFF
AUTO
L / L
Bit/sec.: 9600bps Stop bit : 1
Parity : None
2. Wiring
Sync.
Reset
REMOTE
End
Press SET button
GND (Grounding Terminal)
Are you sure
YES
Select YES or NO using the LEFT
or RIGHT button
Tx (Transmit Data)
Rx (Receive Data)
2. In the confirmation mode, select ‘YES’ or ‘NO’ If ‘YES’ selected, all modes are
initialized and return to the default status.
3. Setup menu Command
End
Setup menu
SET
Command
Byte
Press the SET button to display the setup menu and move the arrow indicator to
‘END’ using the UP or DOWN button. Then you are finished on Setup.
0A, 02, 01, 00, 00, AF
0A, 02, 02, 00, 00, AF
0A, 02, 03, 00, 00, AF
0A, 02, 04, 00, 00, AF
0A, 02, 05, 00, 00, AF
6
6
6
6
6
UP
DOWN
LEFT
RIGHT
If there’s no button control at Menu over 30 sec., the setup is automatically finished with
automatic update of the controlled menu by that time. However there is no time limit at
Subsidiary Menu.
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External Connecting Terminal
Specification
Day/Night External Signal Input/Motion Detect Output
The Color/BW mode change can be controlled by an external sensor or other
equipment connected on the DN terminal(Day&Night)on the back side of
camera.(Optional Function)
ITEM
NTSC
PAL
Image Sensor
1/3” SONY SUPER HAD IT CCD
Picture Elements
Effective Pixels
811(H) 508( V)
768(H) 494( V)
795(H) 596( V)
752(H) 582( V)
When you use Motion Detection mode, the appointed signal is output in every
time motion detected.
2:1 Interlace(NTSC Standard)
525 Line/60Fields/30Frames
2:1 Interlace(PAL Standard)
625 Line/50Fields/25Frames
Scanning System
D/N Input
GND
Motion Detect Output
Resolution
480(Color)/520(BW)TV Lines Horizontally
Shutter Speed
S/N Ratio
1/60~1/10,000sec
1/50~1/10,000sec
More than 48dB(AGC OFF)
1.0 Vp~p PAL composite
Video Output
1.0 Vp~p NTSC composite
0.5Lux at F1.2(Color)
0.03Lux at F1.2(B/W)
Min. Illumination
Sync. System
Back Light
Internal/Line Lock selectable
ON/OFF selectable
1.DN Input Terminal(over Pull-up input of DC 5V,0.2mA)
Open contact: Color mode
Closed contact: B/W mode
Iris Mode
DC Iris/Video Iris/ESC selectable
ATW/AWC/MANUAL selectable
CS-mount(or C-mount with the supplied adaptor)
AUTO/ON/BW/EXT.selectable
Built-in
White Balance
Lens Mount
Color
2.Motion Detect Output Signal Level
At POSI(Positive)mode
4.0V~5.0V
Motion appeared
2.5 0.5sec.
2.5 0.5sec.
0V
O.S.D
No motion appeared
RS-232C comm.
Power Supply
Power Consumption
Operating Temperature
Operating Humidity
Dimension
Available
At NEGA(Negative)mode
AC 24V,60Hz/DC 12V(Non polarity)
AC 24V,50Hz/DC 12V(Non polarity)
MAX. 3.0watt.
4.0V~5.0V
No motion appeared
Motion appeared
0V
-10 ~ +50
…
90% RH Max.
At ALARM :You can connect an extra an equipment like lamp or buzzer on
the external of camera. The output is an open collector under DC
16V/100mA.
62(W) 52(H) 133(L)mm (Without Lens)
OFF : Open
ON : under 100mA
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Day&Night Color CCD Camera
Day&Night Color CCD Camera
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Troubleshooting
Warranty
If you have trouble operating your camera, refer to the following table.
If the guidelines do not enable you to solve the problem, contact an authorized technician.
MACE Security Product Warranty
Problem
Solution
The camera is not
working properly
Mace will repair or replace, without charge, any merchandise proved
defective in material or workmanship for a period of one year after the date
of shipment.
Check that you have properly connected the camera to an appropriate power source.
Check that the power cord and line connection between the camera and monitor are
fixed properly.
Check that the DC/VIDEO selection switch on the rear of the camera is set to a proper
position according to the type of your auto iris lens.
Nothing appears
on the screen
Exceptions to this warranty are as noted below:
Mace will warrant all replacement parts and repairs for 90 days from the date
of Mace shipment. All goods requiring warranty repair shall be sent freight
prepaid to Mace, Fort Lauderdale. Repairs made necessary by reason of
misuse, alteration, normal wear, or accident are not covered under this
warranty.
Check that you have set to proper iris level in the setup menu when you use the DC
auto iris lens.
Check that you have set to proper brightness level in the 'ESC' mode when you use the
Manual iris lens.
The image on the
screen is dark
Mace assumes no risk and shall be subject to no liability for damages or loss
resulting from the specific use or application made of the Products. Mace’s
liability for any claim, whether based on breach of contract, negligence,
infringement of any rights of any party or product liability, relating to the
Products shall not exceed the price paid by the Dealer to Mace for such
Products. In no event will Mace be liable for any special, incidental or
consequential damages (including loss of use, loss of profit and claims of
third parties) however caused, whether by the negligence of Mace or
otherwise.
The image on the
screen is dim
Check if the lens is stained. If dirty, clean the lens with soft, clean cloth.
In the setup menu,
'AUTO' mode does
not activate.
Check that you have properly set the 'Gain' feature under the setup menu. Set the
feature to 'AGC'.
The color of the
picture is not
matched.
Check that you have properly set the 'White Balance' feature under the setup menu.
The contrast on
the screen is too
weak.
Adjust the contrast feature of the monitor.
If the camera is exposed to too strong light, change the camera position.
If a warranty repair is required, the Dealer must contact Mace at (877) 585-
6223 or (954) 585-6223 to obtain a Repair Authorization (RA) number, and
provide the following information:
Is the camera facing to direct sunlight or fluorescent lighting?
Change the camera position.
Check that the DC/VIDEO selection switch on the rear of the camera is set to a proper
position according to the type of your auto iris lens.
The image on the
screen flickers
1. Model and serial number
2. Date of shipment, P.O. number, Sales Order number, or Mace invoice
number
3. Details of the defect or problem
Check that the power frequency is proper in 'Sync'.
If the power frequency is not proper, the linelock synchronization mode cannot be used
Set the 'Sync' mode to 'INT' mode.
The image on the
screen is distorted
NTSC Model's power frequency in LL mode:60Hz
PAL Model's power frequency in LL mode:50Hz
38
39
Day&Night Color CCD Camera
Day&Night Color CCD Camera
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