MGE UPS Systems Power Supply EX15Rack User Manual

PulsarTM  
EX10Rack / EX15Rack  
EXB10Rack  
User Manual  
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+
+
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IMPORTANT SAFETY INSTRUCTIONS  
SAVE THESE INSTRUCTIONS  
This manual contains important instructions for Models EX10Rack/EX15Rack/EXB10Rack/EXB15 that  
should be followed during installation and maintenance of the UPS batteries.  
c This equipment can be operated by any  
individual, with no previous training;  
c CAUTION: Risk of electric shock, even  
with unit disconnected from AC power  
source. Hazardous voltage still may be  
present through operation from battery.  
The battery supply should be disconnected  
at the plus and minus terminals using the  
quick disconnect connectors of the battery  
when maintenance or service work inside  
the UPS is necessary.  
c the AC power receptacle should be near  
the equipment and easily accessible. To  
isolate Pulsar from AC input, remove the  
input power cord from the AC power  
receptacle;  
c if Pulsar is to be stored for a long time, it  
is recommended to recharge the batteries  
(by connecting AC power source to Pulsar,  
switch "ON" or "OFF"), once a month for 24  
hours to avoid a full batteries discharge;  
c Pulsar contains batteries that should be  
disposed of or recycled in accordance with  
local applicable laws;  
cc ~CA:UaTlteIOrnNa:tidnog ncoutrrdeinstpsouspepolyf bsaytmtebroyl;or  
batteries in a fire. The battery may explode;  
c CAUTION: do not open or mutilate the  
battery or batteries, released electrolyte is  
harmful to the skin and eyes. It may be toxic;  
c CAUTION: a battery can present a risk of  
electric shock and high short circuit current.  
The following precautions should be  
observed when working with batteries:  
v remove watches, rings or other metal  
objects,  
c The UPS contains voltages which are  
potentially hazardous. All repairs should  
be performed by qualified service  
personnel only;  
v use tools with insulated handles,  
v wear rubber gloves, boots and safety  
glasses;  
c prior to installation, store Pulsar in a dry  
location;  
c do not attempt to power the UPS from  
any receptacle other than a 2-pole 3-wire  
grounded receptacle;  
c do not place Pulsar near water or in  
environment of excessive humidity;  
c do not allow liquids or any foreign objects  
to get inside Pulsar;  
c storage temperatures must be between  
–4°F (-20°C) and +113°F (+45°C);  
c servicing of batteries should be performed  
or supervised by personnel knowledgeable  
of batteries and the required precautions.  
Keep unauthorized personnel away from  
batteries;  
c please dispose of the packaging in  
accordance with the applicable laws.  
c do not block air vents in the back of  
c when replacing the batteries, use the  
same number and the following type of  
batteries:  
Pulsar;  
c do not plug household appliances such as  
hair dryers to Pulsar receptacles;  
c do not place Pulsar in direct sunlight or  
close to heat-emitting source;  
v Pulsar EX10Rack : 3 x 12V - 7.2Ah,  
v Pulsar EX15Rack : 4 x 12V - 7.2Ah;  
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Pulsar EXRack : 86-153522-00  
MGE UPS SYSTEMS  
i
introduction  
Pulsar EX10Rack and EX15Rack are  
specially designed to protect network  
servers and all other devices that are  
sensitive to electrical disturbances.  
Pulsar EX10Rack and EX15Rack add fault-  
tolerance to the utility supplying your  
sensitive equipment.  
Pulsar EX10Rack and EX15Rack are  
designed as compact units and feature very  
quiet operation.  
Pulsar EX10Rack and EX15Rack provide a  
stable supply of clean power, long back-up  
time during a utility outage (see table) and  
vast information and control possibilities  
according to the configuration selected.  
Pulsar EX10Rack and EX15Rack On-Line  
technology provides maximum protection  
and availability of your workstations, servers,  
and network communication devices.  
Pulsar EX10Rack and EX15Rack offer  
many functions and characteristics designed  
to simplify power management:  
In critical situations, count on MGE UPS  
SYSTEMS Pulsar EX10Rack and  
c EX Driver software provides rapid startup  
of Pulsar EX10Rack and EX15Rack using  
the EX Tuner configuration module. This  
module adapts Pulsar EX10Rack and  
EX15Rack to user preferences (battery test  
frequency, startup and shutdown  
EX15Rack uninterruptible power supplies  
(UPS). Their protection keeps your data  
intact and accessible.  
Pulsar EX10Rack and EX15Rack UPSs  
ensure top quality power around the clock,  
and continue operations during power  
failures. An intelligent microprocessor  
detects any operating anomalies of the UPS  
and triggers an alarm if corrective action is  
necessary.  
In addition to the high-technology aspect of  
these UPSs, you can count on backup from  
our staff, a team of specialists, around the  
corner from you, throughout the world. It’s  
no accident that MGE UPS SYSTEMS is the  
world leader in UPS protection.  
sequences, setting of battery thresholds,  
etc.). See "communication" section for  
further details;  
c Solution-PacTM is a CD-ROM which  
contains all the tools needed to supervise  
your UPS.  
c Simply download the EX driver utility from  
the CD and Solution-Pac. The UPS must be  
serialy connected to a Windows PC.  
uses of Pulsar EX10Rack and  
EX15Rack:  
Network servers and interconnection  
devices are very sensitive to electrical  
disturbances of all types, including outages,  
voltage sags, brownouts, spikes, etc. The  
origins of the disturbances also vary, ranging  
from atmospheric phenomena, to nearby  
devices generating interference such as  
elevators, photocopy machines and machine  
tools, not to mention human errors, like the  
accidental pulling out of power cords or  
tripping of circuit breakers. The  
c automatic battery test carried out  
periodically. In the event of a fault, a LED  
provides advance warning for battery  
replacement;  
c front panel LEDs signal all types of faults  
and alarms;  
c Bar graph continuously indicates the  
battery charge level or the critical load power  
level;  
c Pulsar EX10Rack and EX15Rack are  
environment friendly: all components are  
recyclable and an electronic power-saver  
device reduces power consumption if the  
UPS is not active for a period exceeding 5  
minutes while on battery back-up;  
consequences of these disturbances on  
computer systems range from data losses to  
hardware damage (power supplies, hard  
disks).  
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Pulsar EXRack : 86-153522-00  
ii  
MGE UPS SYSTEMS  
options  
c status information card: this option  
provides you with 5 voltage-free contacts: on  
battery, on by-pass, low battery, load on  
UPS. This card can be used with the UPS  
driver of IBM AS/400.  
c UM Sensor environment measurement  
unit: compatible with SNMP or Solution  
PacTM, this unit measures the temperature  
and the relative humidity in the room where  
the Pulsar is installed. Eight relay contacts  
are provided to transmit signals to an  
administration platform, in the form of  
voltage free contacts to enable monitoring of  
(fire alarm, climate control fault, intrusion,  
etc.);  
additional communications  
options:  
c SNMP administration: MGE has the  
most complete offering for the administration  
of a group of UPSs using the SNMP protocol  
with different network-connection modules  
(SNMP card or proxy software), supervision  
modules (application for NMS platforms  
such as HP OpenView or C.A. UNICENTER  
TNG) and a file-closing module (UM Client).  
c SNMP card: this card, inserted into your  
UPS, can establish a direct Ethernet network  
connection for your UPS. It can then be  
temporarily managed using SNMP or the  
various software modules of Solution-Pac.  
The MGE UPS SYSTEMS offering complies  
with RFC 1628 specifications (IETF) and  
was certified by the InterWorking Labs  
during the Test Summit in June 1994;  
Contact your dealer for further information  
on these options.  
c battery extension module: Pulsar  
EXB10Rack/EXB15 battery extension  
modules lengthen the battery time of the  
Pulsar EX10Rack/EX15Rack to meet your  
requirements. For rack installation of EXB15  
order 19" rack kit P/N 8806U.  
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Pulsar EXRack : 86-153522-00  
MGE UPS SYSTEMS  
iii  
software supplied with  
Pulsar EX10Rack and  
EX15Rack  
Solution-PacTM for networks and  
multi-server systems  
supervision software.  
Solution-PacTM is a powerful and upgradable  
software tool which provides all the  
supervision, control and safety functions  
associated with a UPS:  
To meet the different operating  
environments of your UPS, Pulsar EXRack  
includes 2 MGE UPS SYSTEMS software  
programs:  
Protection by UPS is only complete and  
effective if combined with powerful software  
functions which warn users and the operator  
of any power supply problem, automate  
system shutdown, supervise and remotely  
control the UPSs. MGE UPS SYSTEMS  
created Solution-PacTM for this purpose.  
Solution-PacTM combines all these functions  
in a single CD-ROM, usable in local or  
remote mode (TCP/IP and SNMP), and  
covering the main network environments.  
Solution-PacTM is the ideal solution for  
protecting networks and multiserver  
systems.  
v graphic display of the UPS,  
v remote control of the UPS and output  
receptacles,  
c EX-Driver software for Windows;  
c Network based Solution-PacTM power  
management software.  
v user alarm of problems,  
v recording of events in log files,  
v automatic system shutdown and restart,  
v local or remote supervision of UPSs and  
ancillary devices,  
EX-Driver for Windows  
EX Driver for Windows provides  
communication with the UPS from a simple  
Windows workstation. EX-Driver is  
compatible with Windows 3.1x and Windows  
95/98, for communication with the UPS via a  
serial connection for various needs:  
c personalization of the UPS operating  
mode: the EX-Tuner utility, can be used to  
change certain UPS operating parameters if  
the standard factory settings are not ideal for  
the operating conditions.  
v transmission of UPS information and  
alarms to any SNMP supervisor.  
v paging / e-mail capabilities  
v multiple server shutdown in  
heterogeneous environment.  
Solution-PacTM on a single CD-ROM  
contains everything needed to safeguard  
one or more systems and to supervise one  
or more UPSs from a local or remote station.  
Solution-PacTM includes SNMP proxy  
agents, system shutdown software, and  
Platforms supported:  
Windows 3.1, 95, 98, NT, Novelle Netware,  
OS/2, Linus, Mac/OS, Sun Solaris, HP/UX,  
IBM Aix, Dec Unix and Open VMS, Silicon  
Graphics, IRIX.  
It is possible to modify the output voltage,  
battery-test frequency, startup and shutdown  
sequences, operation of automatic by-pass,  
etc.;  
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Pulsar EXRack : 86-153522-00  
iv  
MGE UPS SYSTEMS  
general contents  
Pulsar EX10Rack / EX15Rack / EXB10Rack / EXB15 presentation  
Pulsar presentation  
.............................................................................................................................  
3
getting started / operation  
.......................................................................................................  
11  
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Pulsar EXRack : 86-153522-00  
MGE UPS SYSTEMS  
MGE UPS SYSTEMS  
Pulsar EXRack : 86-153522-00  
2
1
Pulsar EX10Rack  
EX15Rack  
front view  
Pulsar EXB10Rack  
rear view  
1e  
1c  
1a  
1f  
2
21  
20  
22  
!
+
3
19  
+
DC BREAKER  
65Vdc  
30A  
OR  
CONNECT  
Y
TTER  
BA  
OR  
CONNECT  
Y
TTER  
BA  
%
I
O
%
36Vdc = 20A  
olt:  
V
1b  
1d  
36Vdc = 20A  
olt:  
V
23  
8
7
4
6
9
12  
10  
5
13  
11  
Pulsar EX10Rack  
EX15Rack  
rear view  
alk  
U-T  
PLACE  
STAMP  
HERE  
18  
The indispensable  
companion  
sofware  
for your UPS  
MGE UPS SYSTEMS  
L'indispensable  
complément  
VICES  
logiciel  
OMER SUPPORT SER  
ATTN: CUST  
1660 SCENIC  
de votre onduleur  
AVENUE  
92626  
MESA, CA  
COSTA  
Vac IN  
14  
17  
6a  
6b  
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MGE UPS SYSTEMS  
MGE UPS SYSTEMS  
3
4
Pulsar EX10Rack : 86-153522-00  
Pulsar EX10Rack : 86-153522-00  
key to diagrams  
10 fan,  
yellow indicator LEDs 1a to 1d flashing  
quickly:  
2
3
"function" button: switches off audio  
warning device or measures load  
charge percentage (if utility power  
present),  
11 SUB-D 9 pin connector for RS232  
communication port,  
1a overload,  
12 cover for optional communication cards,  
1b device fault,  
1c battery fault,  
"ON/OFF" switch:  
button pushed in: ON  
button not pushed in: OFF,  
13 connector for Pulsar EXB10Rack  
EXB15 battery extension module,  
1d operating on bypass (fault tolerant  
4
5
input receptacle,  
14 warranty card,  
mode),  
17 Solution-PacTM ,CD-ROM, EX Drive,  
18 RS232 cable,  
input cord (supplied, with ferrite for  
Pulsar EX15Rack)  
yellow indicator LEDs 1a to 1d on  
continuously or flashing slowly: indicate  
the battery charge level (if utility power  
present) or remaining battery time (if no  
utility power present). They may be on  
continuously or flash slowly during a  
transition period. By pressing the button  
6
input fuse receptacle,  
19 Pulsar EXB10Rack/EXB15 battery  
6a input fuse:  
T 15A/125V for Pulsar EX10Rack,  
T 20A/125V for Pulsar EX15Rack,  
extension module,  
20 battery circuit-breaker,  
marked "function"  
present, they indicate the load charge level.  
2
when utility power is  
21 connector to Pulsar EX10Rack  
6b fuse holder,  
EX15Rack,  
7
output receptacles for connection of  
1e green indicator LED flashing: operating  
22 connector for second Pulsar  
EXB10Rack/EXB15 battery extension  
module,  
computer loads to Pulsar EXRack,  
on battery,  
8
9
site wiring fault LED,  
rating label,  
1f green indicator LED on continuously:  
load powered by UPS,  
23 battery connection cord.  
green indicator light off: load no  
powered by UPS,  
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Pulsar EXRack : 86-153522-00  
MGE UPS SYSTEMS  
5
technical data  
c output power:  
v Pulsar EX10Rack:  
v Pulsar EX15Rack:  
1000VA/700W  
1500VA/1050W  
c input voltage:  
v Pulsar EX10Rack voltage (V): a  
v Pulsar EX15Rack voltage (V): a  
v frequency (F):  
80V to 138V single phase (60V to 138V at 1/3 Power, 70V to 138V at 2/3 Power)  
90V to 138V single phase (70V to 138V at 1/3 Power, 80V to 138V at 2/3 Power)  
47Hz to 53Hz or 57Hz to 63Hz  
c battery:  
+
v type :  
maintenance free sealed lead-acid  
Pulsar EX10Rack: 3 x 12V - 7.2Ah  
Pulsar EX15Rack: 4 x 12V - 7.2Ah  
note: battery life (4 or 5 years) is halved every 10°C above 25°C  
c output specifications:  
a
v voltage (V):  
single phase 120V ± 3% (can be adjusted from 100 to 127V using EX Driver)  
50/60Hz ± 0.5% (frequency configuration using EX Driver)  
v frequency (F):  
c environment:  
v noise level:  
40dBA (Pulsar EX10Rack) or 50dBA (Pulsar EX15Rack) for operation on utility power  
45dBA (Pulsar /EX10Rack) or 50dBA (Pulsar EX15Rack) for battery backup mode  
0 to 35°C  
/ a  
+
/
v operating temperature:  
v relative humidity:  
0 to 90%  
non condensing  
c dimensions and weights:  
Pulsar EX10Rack Pulsar EX15Rack Pulsar EXB10Rack  
v height H (inches):  
3.46  
3.46  
19  
3.46  
H/2U  
v width W (inches):  
v depth D (inches):  
v weight lbs (kg) :  
19  
19  
16.25  
37 (17)  
19.5  
51 (23)  
16.25  
48 (22)  
D
W
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P-ulsar EXRack : 86-153522-00  
6
MGE UPS SYSTEMS  
Pulsar EX10Rack battery back-up time  
Pulsar EX15Rack battery back-up time  
ATM switch 32 slots  
EX10Rack  
ATM switch 32 slots  
EX15Rack  
EX10Rack + EXB10Rack  
EX10Rack + 2 EXB10Rack  
EX15Rack + EXB15  
EX15Rack + 2 EXB15  
entry level mini-computer system  
2 entry level servers  
entry level mini-computer system  
2 entry level servers  
tower server + external mass storage / ATM switch 16 slots  
tower server + external mass storage  
tower server + modular hub  
tower server  
tower server + modular hub  
tower server  
100 lines PBX  
100 lines PBX  
desktop server  
desktop server  
0
0
50  
100  
150  
200  
0
0
80  
160  
240  
4
320  
t (min)  
t (h)  
t (min)  
t (h)  
1
2
3
1
2
3
5
6
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Pulsar EXRack : 86-153522-00  
MGE UPS SYSTEMS  
7
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P-ulsar EXRack : 86-153522-00  
8
MGE UPS SYSTEMS  
contents  
getting started .................................................................................................................. 10  
location ...................................................................................................................................... 10  
preliminary checks .................................................................................................................... 10  
connections ............................................................................................................................... 10  
communication .......................................................................................................................... 11  
operation ............................................................................................................................. 12  
starting up with utility power present ......................................................................................... 12  
starting up with out utility power ................................................................................................ 13  
operation on battery .................................................................................................................. 14  
overload .................................................................................................................................... 15  
operating anomalies .................................................................................................................. 15  
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MGE UPS SYSTEMS  
Pulsar EXRack: 86-153522-00  
9
getting started  
c connection of Pulsar EXB10Rack  
location  
c use IEC cords to connect your  
battery extension module (optional):  
applications to output sockets 7 .  
c observe the safety rules indicated at the  
v check that button  
3
"
" on the front of  
beginning of this document.  
the Pulsar EX10Rack is not pushed in,  
v disconnect the utility power connection  
cord 5 ,  
7
preliminary checks  
v flip the circuit-breaker 20 of the unit to  
c check that button  
3
"
" on the front is  
the right (position "O"),  
not pushed in;  
v connect the battery connection cord 23  
to connector 21 of the module and  
connect 13 of the Pulsar EX10Rack,  
v if the installation has 2 battery modules,  
connect the second cord 23 to connectors  
21 of the second module and 22 of the  
first module,  
v the use of connectors 13 , 21 and 22  
is strictly limited to connecting the battery  
modules to the Pulsar EX10Rack. Any other  
connection to these connectors is prohibited  
at the risk of damaging the battery and  
losing the warranty,  
c check that rating shown on identification  
plate corresponds to the input voltage  
9
Vac IN  
specification and power requirement of your  
application.  
connections  
c use your application cord to supply  
computer  
loads  
input power to Pulsar as shown.  
Connect the computer cord  
5
between  
UPS utility power receptacle 4 , and a  
nearby utility power outlet.  
Note 1:  
Following connection, the battery  
v flip the battery circuit-breaker 20 to the  
automatically charges, whatever the position  
left (position "I"),  
utility  
power  
outlet  
4
of the ON/OFF button  
3
"
" .  
v if your installation is operated with MGE  
UPS SYSTEMS software, update your  
battery configuration with EX Tuner.  
5
Note 2:  
The batteries will provide full back-up time  
after approximatively 8 hours of recharge  
time.  
Vac IN  
Note 3:  
The rating of input power cord must not be  
less than the nominal input rating of  
Pulsar EX10Rack: Use the supplied cord.  
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Pulsar EXRack: 86-153522-00  
10  
MGE UPS SYSTEMS  
communication  
c the U-Talk communication port, at the rear  
of the Pulsar, delivers information in the  
form of an RS232 series link supported by  
the communication protocol exclusive to  
MGE UPS SYSTEMS.  
option 1  
option 2  
c status information card: after the card is  
c SNMP card: after the card is installed in  
the rear of the Pulsar, the communication  
port transmits information supported by the  
TCP/IP andSNMP protocols on an RJ45 or  
BNC connector to any ethernet network.  
installed in the rear of the Pulsar,  
communication port transmits the status  
information on a SUB-D 9-pin female  
connector using the following pinouts:  
The Solution-PacTM programs use the data  
made available by this protocol.  
1 - ground,  
Contact your sales agent for further details.  
4 - normal operation,  
5 - common,  
6 - operation on utility power,  
7 - low battery warning,  
8 - load supplied by UPS,  
9 - operation on battery.  
standard port  
RD TD  
0V  
5
4
3
2
1
optional port  
9
8
7
6
0V  
With the EX Driver software program you  
can set up Pulsar EXRack to suit your user  
conditions (EX Tuner). To install EX Driver,  
connect the serial cable supplied to COM1  
to COM4 (set up by EX Tuner) serial port of  
your computer equipped with Windows 3.1  
or 95/98 on the one end, and to the serial  
Pulsar EXRack connector on the other end.  
Insert the CD and type A:\Install. Follow the  
installation instructions on the screen.  
5
4
3
2
1
9
8
7
6
n.c.  
n.o.  
0V  
n.o.  
0V  
n.o.  
0V  
n.o.  
0V  
Relay breaking capacity:  
Vmax = 25V DC  
Imax = 10mA  
n.o. : normally open,  
n.c. : normally closed.  
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MGE UPS SYSTEMS  
11  
operation  
starting up with utility power present  
press button "on/off" :  
indicator lights test  
5 s  
device and battery test  
7 s  
normal operation  
17 s  
automatic sequence:  
0 s  
indicating the  
remaining battery  
time percentage  
(here 50%)  
indicating the  
recharge  
percentage of the  
battery (here 50%)  
1 s beep  
several beeps  
silence  
silence  
UPS is on utility power  
output off  
output off  
your load is supported  
by the battery  
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Pulsar EXRack: 86-153522-00  
12  
MGE UPS SYSTEMS  
starting up with out utility power  
press "on/off" button:  
indicator lights test  
device and battery test  
7 s  
normal operation on battery  
17 s  
automatic sequence:  
0 s  
5 s  
indicating the  
remaining battery  
time percentage  
(here 50%)  
indicating the  
remaining autonomy  
percentage  
(here 50%)  
1 s beep  
several beeps  
3 s beep  
1 beep every 10 s  
output off  
output off  
your load is supported  
by the battery  
UPS is on utility power  
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MGE UPS SYSTEMS  
13  
operation on battery  
no utility power  
break in utility power  
0 mn  
warning alarm at low  
battery  
Pulsar switches off  
automatically  
x +  
ε
mn  
x mn  
indicating the  
remaining battery  
time: here, between  
75 and 87%  
1 beep every 10 s  
1 beep every 3 s  
silence  
UPS output "off"  
your load is supported  
by the battery  
you have less than 12% battery time  
remaining: power down your load, Pulsar  
will soon switch off automatically  
return of utility power  
load charge percentage  
Note:  
At whatever point the utility power  
returns, Pulsar switches to normal  
operation:  
If utility power is present, hold alarm  
silence button in:  
The alarm silence button is to deactivate or  
activate the audio warning device when  
operating on battery, or when site wiring  
fault occured.  
silence  
silence  
indicating the battery  
recharge percentage:  
here, between 12 and  
25%  
indicating the load  
charge percentage:  
here 50%  
your load is supplied by the utility power  
(on line)  
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14  
MGE UPS SYSTEMS  
overload  
utility power present  
operating anomalies  
device fault  
battery fault  
A battery test is carried out while Pulsar, is in  
start-up mode, then automatically every 7  
days (interval times adjustable using EX  
Driver). If a battery fault is detected, the  
following occurs:  
1 beep  
every  
1 beep  
every  
second  
second  
1 beep  
every  
v automatic load transfer to bypass,  
v switch off Pulsar (release "on/off" button),  
disconnect from the wall socket (check input  
cord), and check that Pulsar has not short-  
circuited (disconnect all loads),  
automatic load transfer to bypass  
second  
no utility power present  
v if necessary, change the input fuse,  
recharge your battery for 8 hours.  
v re-start Pulsar.  
battery low  
operation on bypass  
1 beep  
every  
second  
Pulsar switches off automatically after a  
length of time which depends on the level  
of overload.  
continuous  
beep  
1 beep  
every  
second  
Note: overload occurs if the load  
consumption is greater than the rated power  
of Pulsar.  
after the start-up sequence, if the audio  
warning device sounds continuously,  
recharge your battery for 8 hours.  
see "overload" and "device fault" section  
To acknowledge the fault, release the "on/  
off" button, temporarily disconnected Pulsar  
from the wall socket (check input cord),  
disconnect loads and re-start Pulsar.  
Note: if the previous symptoms persist,  
contact technical support.  
Note:  
This operating mode provides temporary  
inverter fault tolerance.  
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Pulsar EXRack: 86-153522-00  
MGE UPS SYSTEMS  
15  
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Pulsar EXRack: 86-153522-00  
16  
MGE UPS SYSTEMS  
service and factory repair - call 1 - 800 - 523 - 0142  
cdirect questions about the operation, repair, or servicing of this equipment to MGE UPS SYSTEMS, Inc. Customer Support Services. Include  
the part number, assembly number, and serial number of the unit in any correspondence. Should you require factory service for your equipment,  
contact MGE UPS SYSTEMS, Inc. Customer Support Services and obtain a Return Materials Authorization (RMA) prior to shipping your unit.  
Never ship equipment to MGE UPS SYSTEMS, Inc. without first obtaining an RMA.  
proprietary rights statement  
cthe information in this manual is the property of MGE UPS SYSTEMS, Inc., and represents a proprietary article in which MGE UPS SYSTEMS,  
Inc., retains any and all patent rights, including exclusive rights of use and/or manufacture and/or sale. Possession of this information does not  
convey any permission to reproduce, print, or manufacture the article or articles shown herein. Such permission may be granted only by specific  
written authorization, signed by an officer of MGE UPS SYSTEMS, Inc.;  
cTrademarks that may be used herein are owned by their respective companies and are referred to in an editorial fashion only.  
two years warranty policy  
cMGE UPS SYSTEMS, Inc. (herein after referred to as MGE) warrants Pulsar equipment manufactured by MGE to be free from defects in  
materials and workmanship for a period of two years from date of purchase. If within such period purchaser discovers defective item and promptly  
notifies MGE in writing, MGE shall repair or replace the item at the Company's option. This warranty shall not apply:  
vto equipment not manufactured by MGE,  
vto equipment repaired or altered by others than MGE,  
vto equipment subjected to negligence, accident, or damage by circumstances beyond MGE's control, or to improper operations, maintenance,  
or storage, or to other than normal use or service.  
With respect to equipment not manufactured by MGE, the Warranty obligations of MGE shall in all respects conform and Warranties do not cover  
reimbursement for labor, transportation, removal, installation, or other expenses which may be incurred in connection with repairs or replacement.  
Except as may be expressly provided in an authorized writing by MGE, MGE shall not be subject to any other obligations or liabilities whatsoever  
with respect to equipment manufactured by MGE or service rendered by MGE.  
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MGE UPS SYSTEMS  
Pulsar EXRack : 86-153522-00  
Postal address:  
MGE UPS SYSTEMS, Inc.  
1660 Scenic Avenue  
Costa Mesa, CA 92626  
714-557-1636  
86-153522-00  
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