®
A Division of Cisco Systems, Inc.
ADSL2 Modem
with USB and Ethernet
User Guide
WIRED
Model No.
ADSL2MUE (EU/UK/LA)
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ADSL2MUE Modem with USB and Ethernet
Table of Contents
Chapter 1: Introduction
1
1
Welcome
What’s in this Guide?
Chapter 2: Getting to Know the ADSL2 Modem
The Back Panel
1
3
3
The Front Panel
4
Chapter 3: Connecting the ADSL2 Modem
Overview
5
5
Connecting the Modem using an Ethernet Connection
Connecting the Modem using a USB Connection
Chapter 4: Installing the USB Driver
Overview
5
6
7
7
Installing the USB Driver
Chapter 5: Configuring the ADSL2 Modem
Overview
7
13
13
13
13
17
17
17
18
18
19
19
19
19
20
20
21
21
24
27
Setup Tab
Basic Setup
Administration Tab
Security
System Log
Diagnostics
Factory Default
Status Tab
Firmware Upgrade
Status Tab
Modem
Status Tab
Local Network
Appendix A: Troubleshooting
Common Problems and Solutions
Frequently Asked Questions
Appendix B: Upgrading Firmware
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ADSL2MUE Modem with USB and Ethernet
Appendix C: Glossary
Appendix D: Specifications
Appendix E: Warranty Information
Appendix F: Regulatory Information
Appendix G: Contact Information
28
35
36
37
39
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ADSL2MUE Modem with USB and Ethernet
List of Figures
Figure 2-1: Back Panel
3
4
Figure 2-2: Front Panel
Figure 3-1: Modem
5
Figure 3-2: ADSL Connection
Figure 3-3: Ethernet Connection
Figure 3-4: Power Connection
Figure 3-5: USB Connection
Figure 4-1: XP Welcome
5
5
5
6
7
Figure 4-2: XP Complete
7
Figure 4-3: 2000 Welcome
Figure 4-4: 2000 Search
8
8
Figure 4-5: 2000 CD-ROM Drive
Figure 4-6: 2000 Search Results
Figure 4-7: 2000 Complete
Figure 4-8: Me Locating Software
Figure 4-9: Me Search
Figure 4-10: Me Installing Software
Figure 4-11: Me Complete
Figure 4-12: 98 Search
Figure 4-13: Search for Best Driver
Figure 4-14: 98 CD-ROM Drive
Figure 4-15: 98 Updated Driver
Figure 4-16: 98 Install Best Driver
Figure 4-17: 98 Complete
Figure 5-1: Login Screen
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9
9
10
10
10
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11
11
11
12
12
12
13
14
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15
Figure 5-2: Dynamic (DHCP) IP
Figure 5-3: Static IP
Figure 5-4: PPPoE
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ADSL2MUE Modem with USB and Ethernet
Figure 5-5: PPPoA
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16
16
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17
18
18
19
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20
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27
Figure 5-6: Bridged Mode Only
Figure 5-7: Network Setup
Figure 5-8: Modem Password
Figure 5-9: System Log
Figure 5-10: Ping Test
Figure 5-11: Restore Factory Default
Figure 5-12: Firmware Upgrade
Figure 5-13: Modem Information
Figure 5-14: Local Network
Figure 5-15: DHCP Table
Figure B-1: Upgrade Firmware
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ADSL2 Modem with USB and Ethernet
Chapter 1: Introduction
Welcome
Thank you for choosing the ADSL2 Modem. The Linksys ADSL2 Modem gives you an instant, high-speed
connection to the Internet. ADSL technology lets you access the Internet using your existing phone lines, without
interfering with your voice phone service. You can talk on the phone and surf the net at the same time. Web
surfing and your e-mail are instantly available, anytime.
The ADSL2 Modem is compatible with the latest ADSL standards, including ADSL2 and is upgradeable to ADSL2+.
With incoming data speeds up to 12 Mbps (depending on your service level), ADSL broadband service means that
downloads and graphic-intensive web pages will load in seconds.
Installation is quick and simple. Connect it directly to any PC with an available USB or Ethernet port, and you’re
ready to surf the Internet. Or connect it to a Linksys router and share that high-speed Internet access with
everyone on your home network.
Use the instructions in this Guide to help you connect the ADSL2 Modem and configure it to access the Internet.
These instructions should be all you need to get the most out of the ADSL2 Modem.
What’s in this Guide?
This user guide covers the steps for setting up and using the ADSL2 Modem.
•
•
•
•
Chapter 1: Introduction
This chapter describes the ADSL2 Modem’s applications and this User Guide.
Chapter 2: Getting to Know the ADSL2 Modem
This chapter describes the physical features of the Modem.
Chapter 3: Connecting the ADSL2 Modem
This chapter instructs you on how to connect the Modem to your PC and the Internet.
Chapter 4: Installing the USB Driver
This chapter shows you how to install the necessary Windows driver if you are using a USB connection to
connect the ADSL2 Modem.
•
Chapter 5: Configuring the ADSL2 Modem
This chapter show you how to configure settings for the ADSL2 Modem.
Chapter 1: Introduction
Welcome
1
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ADSL2 Modem with USB and Ethernet
•
Appendix A: Troubleshooting
This appendix describes some potential problems and solutions, as well as frequently asked questions,
regarding installation and use of the Modem.
•
•
•
•
•
•
Appendix B: Upgrading Firmware
This appendix explains how to upgrade firmware if it is necessary to do so.
Appendix C: Glossary
This appendix gives a brief glossary of terms frequently used in networking.
Appendix D: Specifications
This appendix provides the Modem’s technical specifications.
Appendix E: Warranty Information
This appendix supplies the Modem’s warranty information.
Appendix F: Regulatory Information
This appendix supplies the Modem’s regulatory information.
Appendix G: Contact Information
This appendix provides contact information for a variety of Linksys resources, including Technical Support.
Chapter 1: Introduction
What’s in this Guide?
2
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ADSL2 Modem with USB and Ethernet
Chapter 2: Getting to Know the ADSL2 Modem
The Back Panel
The Modem's ports, where a network cable is connected, are located on the back panel.
Figure 2-1: Back Panel
ADSL
This ADSL port is where you connect your ADSL service.
USB
The USB port is where you connect the USB cable from your PC.
The Ethernet port is where you connect the Ethernet Network cable from your PC.
Ethernet
Reset Button
This is where you can reset the Modem to its factory default settings. To do so, use an object
like a ball-point pen to press in the Reset Button for approximately ten seconds.
Power Switch The Power Switch is where you turn the ADSL2 Modem on and off.
Power The Power port is where you connect the power adapter.
With these, and many other Linksys products, your networking options are limitless. Go to the Linksys website at
Chapter 2: Getting to Know the ADSL2 Modem
The Back Panel
3
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ADSL2 Modem with USB and Ethernet
The Front Panel
The Modem's LEDs, where information about network activity is displayed, are located on the front panel.
Figure 2-2: Front Panel
Power
Green. The Power LED lights up when the Modem is powered on.
Ethernet
Green. The Ethernet LED lights up when the Modem is connected to your computer or network
through the Ethernet port. It flashes when there is activity on the Ethernet port.
USB
Green. The USB LED lights up when the Modem is connected to your computer or network
through the USB port. It flashes when there is activity on the USB port.
DSL
Green. The DSL LED flashes when the Modem is establishing a connection to your DSL ISP. It is
solidly lit when the Modem is synchronized with your ISP.
Internet
Green. The Internet LED lights up and flashes when the Modem is sending or receiving data transmissions.
Red. The LED lights up red when there are communation problems (e.g. wrong password, PPPoE server not responding, etc.)
Chapter 2: Getting to Know the ADSL2 Modem
The Front Panel
4
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ADSL2 Modem with USB and Ethernet
Chapter 3: Connecting the ADSL2 Modem
Overview
In this chapter, you will connect the Modem to your ADSL line and to a computer in your home or business. You
have a choice of using an Ethernet or USB connnection. Proceed to the section for the connection you want to
use.
Connecting the Modem using an Ethernet Connection
Figure 3-1: Modem
1. Connect one end of the provided phone cable to the ADSL (RJ-11 phone) port that is on the back of the
Modem. (See Figure 3-2.) Connect the other end of the phone cable to the wall jack with ADSL service.
2. Connect one end of the provided Ethernet cable to your PC’s Ethernet port. Connect the other end of the cable
to the Ethernet port on the back of the Modem. (See Figure 3-3.)
3. Connect the power adapter to the Modem and to the electrical outlet. (See Figure 3-4.) Turn on the Modem.
4. Turn on your PC.
Figure 3-2: ADSL
Connection
Figure 3-3: Ethernet
Connection
NOTE: A small device called a microfilter (not included) may be necessary between each
phone and wall jack to prevent interference. Contact your ISP if you have any questions.
IMPORTANT: For countries that have phone jacks with RJ-11 connectors, make sure to
only place the microfilters between the phone and the wall jack and not between the
Modem and the wall jack or your ADSL will not connect.
For countries that do not have phone jacks with RJ-11 connectors (e.g. France, Sweden,
Switzerland, United Kingdom, etc.) the microfilter has to be used between the modem
and the wall jack, because the microfilter will have the RJ-11 connector.
Figure 3-4: Power Connection
The installation of the Modem with an Ethernet Connection is complete.
Chapter 3: Connecting the ADSL2 Modem
Overview
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ADSL2 Modem with USB and Ethernet
Connecting the Modem using a USB Connection
1. Connect one end of the phone cable to the ADSL (RJ-11 phone) port on the back of the Modem. (See Figure 3-
2.) Connect the other end of the phone cable to the wall jack with ADSL service.
2. Connect the power adapter to the Modem and to the electrical outlet. (See Figure 3-4.)
3. Connect one end of the USB cable to the USB port on the back of the ADSL2 Modem (See Figure 3-5) and the
other end to the USB port on your PC.
4. Turn on the Modem.
Figure 3-5: USB Connection
NOTE: A small device called a microfilter (not included) may be necessary between each
phone and wall jack to prevent interference. Contact your ISP if you have any questions.
IMPORTANT: For countries that have phone jacks with RJ-11 connectors, make sure to
only place the microfilters between the phone and the wall jack and not between the
Modem and the wall jack or your ADSL will not connect.
For countries that do not have phone jacks with RJ-11 connectors (e.g. France, Sweden,
Switzerland, United Kingdom, etc.) the microfilter has to be used between the modem
and the wall jack, because the microfilter will have the RJ-11 connector.
Proceed to Chapter 4: Installing the USB Driver
Chapter 3: Connecting the ADSL2 Modem
Connecting the Modem using a USB Connection
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Chapter 4: Installing the USB Driver
Overview
The first time you connect the Modem using a USB connection, you will need to install the USB driver.
Installing the USB Driver
If you are connecting the Modem to your computer using the USB port, then you will need to install the USB driver.
Proceed to the section for your PC’s Windows operating system.
Windows XP
1. Power on your computer.
Figure 4-1: XP Welcome
2. Windows XP will automatically detect the ADSL2 Modem. Insert the User Guide and USB Drivers CD-ROM
into your computer’s CD-ROM drive.
3. On the first screen of the Found New Hardware Wizard, select Install the software automatically
(Recommended), and click Next.
4. You may see a Windows Digital Signature warning. As this product has been tested to work with Windows,
you may continue.
5. Please wait while Windows XP finds and automatically installs the driver. When Windows XP has finished
installing the driver, the screen will disappear.
Installation is complete.
Figure 4-2: XP Complete
Chapter 4: Installing the USB Driver
Overview
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ADSL2 Modem with USB and Ethernet
Windows 2000
1. Power on your computer.
2. Windows 2000 will automatically detect the ADSL2 Modem. Insert the User Guide and USB Drivers CD-ROM
into your computer’s CD-ROM drive.
3. On the first screen of the Found New Hardware Wizard, click Next.
Figure 4-3: 2000 Welcome
4. Select Search for a suitable driver for my device (recommended). Then click Next.
Figure 4-4: 2000 Search
5. Select CD-ROM drives, and click Next.
Figure 4-5: 2000 CD-ROM Drive
Chapter 4: Installing the USB Driver
Installing the USB Driver
8
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ADSL2 Modem with USB and Ethernet
6. On the Driver Files Search Results screen, click Next.
7. You may see a Windows Digital Signature warning. As this product has been tested to work with Windows,
you may continue.
Figure 4-6: 2000 Search Results
8. When Windows 2000 has finished installing the driver, click Finish.
Installation is complete.
Figure 4-7: 2000 Complete
Chapter 4: Installing the USB Driver
Installing the USB Driver
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ADSL2 Modem with USB and Ethernet
Windows Millennium
1. Power on your computer.
Figure 4-8: Me Locating Software
2. Windows Millennium will automatically detect the ADSL2 Modem. Insert the User Guide and USB Drivers CD-
ROM into your computer’s CD-ROM drive.
3. On the first screen of the Add New Hardware Wizard, select Automatic search for a better driver
(Recommended). Then click Next.
Figure 4-9: Me Search
4. Please wait while Windows Millennium finds and automatically installs the driver. When Windows Millennium
has finished installing the driver, click Finish.
Figure 4-10: Me Installing Software
Installation is complete.
Figure 4-11: Me Complete
Chapter 4: Installing the USB Driver
Installing the USB Driver
10
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Windows 98
1. Power on your computer.
2. Windows 98 will automatically detect the ADSL2 Modem. Insert the User Guide and USB Drivers CD-ROM into
your computer’s CD-ROM drive.
3. On the first screen of the Add New Hardware Wizard, select click Next.
4. Select Search for the best driver for your device (Recommended). Then click Next.
5. Select CD-ROM drive. Then click Next.
Figure 4-12: 98 Search
Figure 4-13: Search for Best Driver
6. Select The updated driver (Recommended). Then click Next.
Figure 4-14: 98 CD-ROM Drive
Chapter 4: Installing the USB Driver
Installing the USB Driver
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ADSL2 Modem with USB and Ethernet
7. After Windows 98 has found the driver, click Next.
Figure 4-15: 98 Updated Driver
8. When Windows 98 has finished installing the driver, click Finish.
Figure 4-16: 98 Install Best Driver
Installation is complete.
Figure 4-17: 98 Complete
Chapter 4: Installing the USB Driver
Installing the USB Driver
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ADSL2 Modem with USB and Ethernet
Chapter 5: Configuring the ADSL2 Modem
Overview
The ADSL2 Modem has been designed to be functional right out of the box, with the default settings. However, if
you'd like to change these settings, the ADSL2 Modem can be configured through your web browser with the
Web-Based Utility. This chapter explains how to configure the ADSL2 Modem in this manner.
NOTE: Before you open your web browser, you may need to set your PC to a static IP Address. Refer
to the Troubleshooting section.
Open your web browser and enter 192.168.1.1. in the web browser’s Address field. (It is all right if you get an
error message at this point.) Press the Enter key and the following screen will appear. Enter admin in lowercase
letters in the User Name field, and enter admin in lowercase letters in the Password field (admin is the default
user name and password.) You can set a new password from the Security tab.
Figure 5-1: Login Screen
Setup Tab
Basic Setup
The first screen that appears displays the Setup tab. This allows you to change the ADSL2 Modem's general
settings. Change these settings as described here and click the Save Settings button to apply your changes or
Cancel Changes to cancel your changes.
Internet Setup
NOTE: Contact your Internet Service Provider for
the Internet setup information.
Based on the setup instructions from your ISP, you may need to provide the following information.
Virtual Circuit ID (VPI and VCI). These fields consist of two items: VPI (Virtual Path Identifier) and VCI (Virtual
Channel Identifier). Your ISP will provide the correct settings for each field.
Multiplexing. Select LLC or VC , depending on your ISP.
Chapter 5: Configuring the ADSL2 Modem
Overview
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ADSL2 Modem with USB and Ethernet
Encapsulation. The Modem supports four Encapsulations (Internet connection types): RFC 1483 Bridged, RFC
2516 PPPoE, RFC 2364 PPPoA, and Bridged Mode Only. Each Basic Setup screen and available features will differ
depending on what type of encapsulation you select. The encapsulations are described below.
RFC 1483 Bridged
Dynamic IP
IP Settings. Select Obtain IP Address Automatically (DHCP) if your ISP says you are connecting through a
dynamic IP address.
Static IP
If you are required to use a permanent (static) IP address to connect to the Internet, then select Set Static IP
Manually.
Figure 5-2: Dynamic (DHCP) IP
•
Internet IP Address. This is the Modem’s IP address, when seen from the WAN, or the Internet. Your ISP
will provide you with the IP Address you need to specify here.
static ip address: a fixed address assigned to
a computer or device connected to a network
•
•
Subnet Mask. This is the Modem’s Subnet Mask. Your ISP will provide you with the Subnet Mask.
Default Gateway. Your ISP will provide you with the default Gateway Address, which is the ISP server’s IP
address.
•
Primary DNS. (Required) and Secondary DNS (Optional). Your ISP will provide you with at least one DNS
(Domain Name System) Server IP Address.
When finished making your changes on this tab, click the Save Settings button to save these changes, or
click the Cancel Changes button to undo your changes.
Figure 5-3: Static IP
Chapter 5: Configuring the ADSL2 Modem
Basic Setup
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RFC 2516 PPPoE
Some DSL-based ISPs use PPPoE (Point-to-Point Protocol over Ethernet) to establish Internet connections.
Check with your ISP to see if they use PPPoE. If they do, you will have to enable PPPoE.
•
•
User Name and Password. Enter the User Name and Password provided by your ISP.
Keep Alive: Redial Period. If you select this option, the Modem will periodically check your Internet
connection. If you are disconnected, then the Modem will automatically re-establish your connection. To
use this option, click the radio button next to Keep Alive. In the Redial Period field, you specify how often
you want the Modem to check the Internet connection. The default Redial Period is 1 minute.
•
Connect on Demand: Max Idle Time. You can configure the Modem to disconnect the Internet connection
after it has been inactive for a specified period of time (Max Idle Time). If your Internet connection has
been terminated due to inactivity, Connect on Demand enables the Modem to automatically re-establish
your connection as soon as you attempt to access the Internet again. If you wish to activate Connect on
Demand, click the radio button. In the Max Idle Time field, enter the number of minutes you want to have
elapsed before your Internet connection terminates.
Figure 5-4: PPPoE
When finished making your changes on this tab, click the Save Settings button to save these changes, or
click the Cancel Changes button to undo your changes.
RFC 2364 PPPoA
Some DSL-based ISPs use PPPoA (Point-to-Point Protocol over ATM) to establish Internet connections. Check
with your ISP to see if they use PPPoA. If they do, you will have to enable PPPoA.
•
•
User Name and Password. Enter the User Name and Password provided by your ISP.
Keep Alive Option: Redial Period. If you select this option, the Modem will periodically check your Internet
connection. If you are disconnected, then the Modem will automatically re-establish your connection. To
use this option, click the radio button next to Keep Alive. In the Redial Period field, you specify how often
you want the Modem to check the Internet connection. The default Redial Period is 1 minute.
•
Connect on Demand: Max Idle Time. You can configure the Modem to cut the Internet connection after it
has been inactive for a specified period of time (Max Idle Time). If your Internet connection has been
terminated due to inactivity, Connect on Demand enables the Modem to automatically re-establish your
connection as soon as you attempt to access the Internet again. If you wish to activate Connect on
Demand, click the radio button. In the Max Idle Time field, enter the number of minutes you want to have
elapsed before your Internet connection terminates.
Figure 5-5: PPPoA
Chapter 5: Configuring the ADSL2 Modem
Basic Setup
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ADSL2 Modem with USB and Ethernet
When finished making your changes on this tab, click the Save Settings button to save these changes, or
click the Cancel Changes button to undo your changes.
Bridged Mode Only
If you would like to use your Modem as a bridge, which makes the Modem act like a standalone modem
(without NAT or Routing), select Bridged Mode Only.
When finished making your changes on this tab, click the Save Settings button to save these changes, or
click the Cancel Changes button to undo your changes.
Optional Settings (Required by some ISPs)
Figure 5-6: Bridged Mode Only
Some of these settings may be required by your ISP. Verify with your ISP before making any changes.
Host Name and Domain Name. These fields allow you to supply a host and domain name for the Router. Some
ISPs require these names as identification. You may have to check with your ISP to see if your broadband Internet
service has been configured with a host and domain name. In most cases, leaving these fields blank will work.
Status. The status of your connection is displayed.
Network Setup
•
•
Modem IP. The values for the Modem’s Local IP Address and Subnet Mask are shown here. In most cases,
keeping the default values will work.
•
•
Local IP Address. The default value is 192.168.1.1.
Subnet Mask. The default value is 255.255.255.0.
Network Address Server Settings (DHCP). A Dynamic Host Configuration Protocol (DHCP) server automatically
assigns an IP address to each computer on your network for you. Unless you already have one, it is highly
recommended that you leave the Modem enabled as a DHCP server.
•
Local DHCP Server. If you enable the DHCP Server or DHCP Relay for the Local DHCP server, enter the IP
adresss for the DHCP server in the fields.
•
Start IP Address. Enter a value for the DHCP server to start with when issuing IP addresses. This value
must be 192.168.1. 2 or greater, because the default IP address for the Modem is 192.168.1.1.
Figure 5-7: Network Setup
Chapter 5: Configuring the ADSL2 Modem
Basic Setup
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ADSL2 Modem with USB and Ethernet
•
Number of Address. Enter the maximum number of computers that you want the DHCP server to assign IP
addresses to. This number cannot be greater than 253. By default, as shown in Figure 5-9, the range is
192.168.1.2 to 192.168.1.254.
•
•
IP Address Range. The range of DHCP addresses is displayed here.
Client Lease Time. Enter the hours and minutes in the fields.
When finished making your changes on this tab, click the Save Settings button to save these changes, or click
the Cancel Changes button to undo your changes.
Administration Tab
Security
Modem Password. To ensure the Modem’s security, you will be asked for your password when you access the
Modem’s Web-based Utility. The default user name and password is admin.
•
User name. Enter the default admin. It is strongly recommended that you change the default user name to
one of your choice.
•
•
Modem Password. It is recommended that you change the default password to one of your choice.
Re-enter to confirm. Re-enter the Modem’s new Password to confirm it.
Figure 5-8: Modem Password
System Log
System Log. This screen displays log messages and the current status of the DSL connection. Click the Refresh
button to refresh the screen.
Figure 5-9: System Log
Chapter 5: Configuring the ADSL2 Modem
Administration Tab
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Diagnostics
Ping Test. This feature is used to find out if an IP Address is operating and available to receive and respond to
traffic.
•
Ping Target IP. Enter the IP Address that you want to ping in the field. This can be either a local (LAN) IP or an
Internet (WAN) IP address.
•
•
Ping Size. Enter the size of the ping packets.
Number of Pings. Enter the number of times that you want to ping.
Click the Start Test button to start the Ping Test. Click the Clear button to remove the results from the screen.
Figure 5-10: Ping Test
IMPORTANT: Restoring the ADSL2 Modem's
factory default settings will erase all of your
settings and replace them with the factory
defaults. Do not reset the ADSL2 Modem if you
want to retain the settings.
Factory Default
Restore Factory Defaults. If you wish to restore the Modem to its factory default settings and lose all your
settings, click Yes.
To begin the restore process, click the Save Settings button to save these changes, or click the Cancel Changes
button to undo your changes.
Figure 5-11: Restore Factory Default
Chapter 5: Configuring the ADSL2 Modem
Diagnostics
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ADSL2 Modem with USB and Ethernet
Status Tab
Firmware Upgrade
To upgrade the Modem’s firmware:
Extract or unzip the file.
1. Click the Browse button to find the firmware upgrade file that you downloaded from the Linksys website and
then extracted.
2. Double-click the firmware file you downloaded and extracted. Click the Update button, and follow the
instructions there.
Figure 5-12: Firmware Upgrade
Status Tab
Modem
This screen displays information about your Modem and its Internet connection.
Modem Information
Modem Information displays the Software Version, MAC Address, Data Rate Down/Up, Path Mode, and LOS Errors.
Internet Connections
The Internet Connections will be displayed after selecting the Internet connection number from the drop-down
menu. They are the ADSL Link, PPP Login, Internet IP address, Internet Netmask, Internet Gateway, and System
Up Time.
Figure 5-13: Modem Information
Chapter 5: Configuring the ADSL2 Modem
Status Tab
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ADSL2 Modem with USB and Ethernet
Status Tab
Local Network
The Local Network information that is displayed is the local IP Address, Subnet Mask, and DHCP Server. To view
the DHCP Clients Table, click the DHCP Clients Table button.
DHCP Clients Table. Click the DHCP Clients Table button to show the current DHCP Client data. You will see the
MAC address, computer name, and IP address of the network clients using the DHCP server. (This data is stored
in temporary memory and changes periodically.) To delete a client from the DHCP server, select the client, then
click the Delete button.
Click the Refresh button if you want to refresh your screen. Click the Close button to close the screen.
Figure 5-14: Local Network
Figure 5-15: DHCP Table
Chapter 5: Configuring the ADSL2 Modem
Status Tab
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ADSL2MUE Modem with USB and Ethernet
Appendix A: Troubleshooting
This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.”
Provided are possible solutions to problems that may occur during the installation and operation of the Modem.
Read the descriptions below to help you solve your problems. If you can’t find an answer here, check the Linksys
Common Problems and Solutions
1. I need to set a static IP address on a computer.
You can assign a static IP address to a computer by performing the following steps:
•
For Windows 98 and Me:
1. Click Start, Settings, and Control Panel. Double-click Network.
2. In The following network components are installed box, select the TCP/IP-> associated with your
Ethernet adapter. If you only have one Ethernet adapter installed, you will only see one TCP/IP line
with no association to an Ethernet adapter. Highlight it and click the Properties button.
3. In the TCP/IP properties window, select the IP address tab, and select Specify an IP address. Enter a
unique IP address that is not used by any other computer on the network connected to the Modem.
Make sure that each IP address is unique for each computer or network device.
4. Click the Gateway tab, and in the New Gateway prompt, enter 192.168.1.1, which is the default IP
address of the Modem. Click the Add button to accept the entry.
5. Click the DNS tab, and make sure the DNS Enabled option is selected. Enter the Host and Domain
names (e.g., John for Host and home for Domain). Enter the DNS entry provided by your ISP. If your ISP
has not provided the DNS IP address, contact your ISP to get that information or go to its website for
the information.
6. Click the OK button in the TCP/IP properties window, and click Close or the OK button for the Network
window.
7. Restart the computer when asked.
•
For Windows 2000:
1. Click Start, Settings, and Control Panel. Double-click Network and Dial-Up Connections.
2. Right-click the Local Area Connection that is associated with the Ethernet adapter you are using, and
select the Properties option.
3. In the Components checked are used by this connection box, highlight Internet Protocol (TCP/IP), and
click the Properties button. Select Use the following IP address option.
4. Enter a unique IP address that is not used by any other computer on the network connected to the
Modem.
5. Enter the Subnet Mask, 255.255.255.0.
6. Enter the Default Gateway, 192.168.1.1 (Modem’s default IP address).
Appendix A: Troubleshooting
Common Problems and Solutions
21
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ADSL2MUE Modem with USB and Ethernet
7. Toward the bottom of the window, select Use the following DNS server addresses, and enter the
Preferred DNS server and Alternative DNS server (provided by your ISP). Contact your ISP or go on its
website to find the information.
8. Click the OK button in the Internet Protocol (TCP/IP) Properties window, and click the OK button in the
Local Area Connection Properties window.
9. Restart the computer if asked.
•
For Windows XP:
The following instructions assume you are running Windows XP with the default interface. If you are using
the Classic interface (where the icons and menus look like previous Windows versions), please follow the
instructions for Windows 2000.
1. Click Start and Control Panel.
2. Click the Network and Internet Connections icon and then the Network Connections icon.
3. Right-click the Local Area Connection that is associated with the Ethernet adapter you are using,
and select the Properties option.
4. In the This connection uses the following items box, highlight Internet Protocol (TCP/IP). Click
the Properties button.
5. Enter a unique IP address that is not used by any other computer on the network connected to the
Modem.
6. Enter the Subnet Mask, 255.255.255.0.
7. Enter the Default Gateway, 192.168.1.1 (Modem’s default IP address).
8. Toward the bottom of the window, select Use the following DNS server addresses, and enter the
Preferred DNS server and Alternative DNS server (provided by your ISP). Contact your ISP or go on its
website to find the information.
9. Click the OK button in the Internet Protocol (TCP/IP) Properties window. Click the OK button in the
Local Area Connection Properties window.
2. I am not getting an IP address on the Internet with my Internet connection.
Verify the connection:
1. Make sure you are using the right Internet connection settings. Contact your ISP to see if your Internet
connection type is RFC 1483 Bridged, RFC 2516 PPPoE, or RFC 2364 PPPoA, or Bridged Mode Only.
Please refer to the Setup section of “Chapter 5: Configuring the ADSL2 Modem” for details on Internet
connection settings. Verify that the VPI and VCI settings are correct.
2. Make sure you have the right cable. Check to see if the Modem column has a solidly lit ADSL LED.
3. Make sure the cable connecting from your Modem’s ADSL port is connected to the wall jack of the
ADSL service line.
4. Turn off the computer and Modem. Wait 30 seconds, and then turn on the Modem, and computer.
Check the Status tab of the Modem’s web-based utility to see if you get an IP address.
Appendix A: Troubleshooting
Common Problems and Solutions
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ADSL2MUE Modem with USB and Ethernet
3. I forgot my password, or the password prompt always appears when I am saving settings to the
Gateway.
•
Reset the Modem to factory default by pressing the Reset button for 10 seconds and then releasing it. If
you are still getting prompted for a password when saving settings, then perform the following steps:
1. Access the Modem’s web-based utility by going to http://192.168.1.1 or the IP address of the Modem.
Enter the default username and password admin, and click the Administrations => Management
tab.
2. Enter a different password in the Modem Password field, and enter the same password in the second
field to confirm the password.
3. Click the Save Settings button.
4. To start over, I need to set the Modem to factory default.
Hold the Reset button for 10 seconds and then release it. This will return the Internet settings, password,
forwarding, and other settings on the Modem to the factory default settings. In other words, the Modem will
revert to its original factory configuration.
5. I need to upgrade the firmware.
In order to upgrade the firmware with the latest features, you need to go to the Linksys website and download
•
Follow these steps:
1. Go to the Linksys website at http://www.linksys.com/international and download the latest firmware.
2. To upgrade the firmware, follow the steps in the Administration section found in “Chapter 5:
Configuring the ADSL2 Modem.”
6. My DSL service’s PPPoE is always disconnecting.
PPPoE is not actually a dedicated or always-on connection. The DSL ISP can disconnect the service after a
period of inactivity, just like a normal phone dial-up connection to the Internet.
•
There is a setup option to “keep alive” the connection. This may not always work, so you may need to re-
establish connection periodically.
1. To connect to the Modem, go to the web browser, and enter http://192.168.1.1 or the IP address of the
Modem.
2. Enter the username and password, if asked. (The default username and password is admin.)
3. On the Setup screen, select the option Keep Alive, and set the Redial Period option at 1 minute.
4. Click the Save Settings button. Click the Status tab, and click the Connect button.
5. You may see the login status display as Connecting. Press the F5 key to refresh the screen, until you
see the login status display as Connected.
6. Click the Save Settings button to continue.
If the connection is lost again, follow steps 1- 6 to re-establish connection.
•
Appendix A: Troubleshooting
Common Problems and Solutions
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ADSL2MUE Modem with USB and Ethernet
7. The Power LED flashes continuously.
The Power LED lights up when the device is first powered up. In the meantime, the system will boot up itself
and check for proper operation. After finishing the checking procedure, the LED remains steady to show that
the system is working fine. If the LED continues to flash after this time, the device is not working properly. Try
to flash the firmware by assigning a static IP address to the computer, and then upgrade the firmware. Try
using the following settings, IP Address: 192.168.1.50 and Subnet Mask: 255.255.255.0.
8. When I enter a URL or IP address, I get a time-out error or am prompted to retry.
•
Check if other computers work. If they do, ensure that your computer’s IP settings are correct (IP Address,
Subnet Mask, Default Gateway, and DNS). Restart the computer that is having a problem.
If the computers are configured correctly, but still not working, check the Modem. Ensure that it is
connected and powered on. Connect to it and check its settings. (If you cannot connect to it, check the
LAN and power connections.)
•
•
•
Manually configure the TCP/IP settings with a DNS address provided by your ISP.
Make sure that your browser is set to connect directly and that any dial-up is disabled. For Internet
Explorer, click Tools, Internet Options, and then the Connection tab. Make sure that Internet Explorer is
set to Never dial a connection. For Netscape Navigator, click Edit, Preferences, Advanced, and Proxy.
Make sure that Netscape Navigator is set to Direct connection to the Internet.
Frequently Asked Questions
What is the maximum number of IP addresses that the Modem will support?
The Modem will support up to 253 IP addresses.
Is IPSec Passthrough supported by the Modem?
Yes, it is a built-in feature that is enabed by default.
Where is the Modem installed on the network?
The Modem is installed between the ADSL wall jack and the LAN.
Does the Modem support IPX or AppleTalk?
No. TCP/IP is the only protocol standard for the Internet and has become the global standard for communications.
IPX, a NetWare communications protocol used only to route messages from one node to another, and AppleTalk, a
communications protocol used on Apple and Macintosh networks, can be used for LAN to LAN connections, but
those protocols cannot connect from the Internet to a LAN.
Does the LAN connection of the Modem support 100Mbps Ethernet?
The Modem supports 100Mbps over the auto-sensing Fast Ethernet 10/100 switch on the LAN side of the Modem.
Appendix A: Troubleshooting
Frequently Asked Questions
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ADSL2MUE Modem with USB and Ethernet
Does the Gateway support any operating system other than Windows 98SE, Windows Millennium,
Windows 2000, or Windows XP?
Yes, but Linksys does not, at this time, provide technical support for setup, configuration or troubleshooting of
any non-Windows operating systems.
The web page hangs; downloads are corrupt, or nothing but junk characters are being displayed on the
screen. What do I need to do?
Force your Ethernet adapter to 10Mbps or half duplex mode, and turn off the “Auto-negotiate” feature of your
Ethernet adapter as a temporary measure. (Please look at the Network Control Panel in your Ethernet adapter’s
Advanced Properties tab.) Make sure that your proxy setting is disabled in the browser. Check our website at
If all else fails in the installation, what can I do?
Reset the Modem by holding down the reset button until the Power LED fully turns on and off. Reset your DSL
modem by powering the unit off and then on. Obtain and flash the latest firmware release that is readily available
How will I be notified of new Modem firmware upgrades?
can be downloaded for free. To upgrade the Modem’s firmware, use the Administration tab of the Modem’s web-
based utility. If the Modem’s Internet connection is working well, there is no need to download a newer firmware
version, unless that version contains new features that you would like to use.
Will the Modem function in a Macintosh environment?
Yes, but the Modem’s setup pages are accessible only through Internet Explorer 5.0 or Netscape Navigator 6.0 or
higher for Macintosh.
I am not able to get the web configuration screen for the Modem. What can I do?
You can set your PC to a static IP Address.
Is the Modem cross-platform compatible?
Any platform that supports Ethernet and TCP/IP is compatible with the Modem.
How can I check whether I have static or DHCP IP Addresses?
Consult your ISP to obtain this information.
Can the Modem act as my DHCP server?
Yes. The Modem has DHCP server software built-in.
Appendix A: Troubleshooting
Frequently Asked Questions
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ADSL2MUE Modem with USB and Ethernet
I have my Linksys Router connected to my Modem and I can no longer access the Web-based utility to
change my settings. What can I do?
You can disconnect your Router from the Modem, so the Modem will be directly connected to your PC and you
can have access to the Modem’s Web-based utility.
Appendix A: Troubleshooting
Frequently Asked Questions
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ADSL2 Modem with USB and Ethernet
Appendix B: Upgrading Firmware
The Modem’s firmware is upgraded through the Web-Utility's Security tab. Follow these instructions:
2. Click Upgrade Firmware from the Web-Utility's Help tab, and the Upgrade Firmware screen will appear.
3. Enter the location of the firmware's file or click the Browse button to find the file.
4. Then, click the Update button to upgrade the firmware.
Figure B-1: Upgrade Firmware
Appendix B: Upgrading Firmware
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ADSL2 Modem with USB and Ethernet
Appendix C: Glossary
802.11a - A wireless networking standard that specifies a maximum data transfer rate of 54Mbps and an
operating frequency of 5GHz.
802.11b - A wireless networking standard that specifies a maximum data transfer rate of 11Mbps and an
operating frequency of 2.4GHz.
802.11g - A wireless networking standard that specifies a maximum data transfer rate of 54Mbps, an operating
frequency of 2.4GHz, and backward compatibility with 802.11b devices.
Access Point - A device that allows wireless-equipped computers and other devices to communicate with a
wired network. Also used to expand the range of a wireless network.
Adapter - A device that adds network functionality to your PC.
Ad-hoc - A group of wireless devices communicating directly with each other (peer-to-peer) without the use of
an access point.
AES (Advanced Encryption Standard) - A security method that uses symmetric 128-bit block data encryption.
Backbone - The part of a network that connects most of the systems and networks together, and handles the
most data.
Bandwidth - The transmission capacity of a given device or network.
Beacon Interval - Data transmitted on your wireless network that keeps the network synchronized.
Bit - A binary digit.
Boot - To start a device and cause it to start executing instructions.
Bridge - A device that connects different networks.
Broadband - An always-on, fast Internet connection.
Browser - An application program that provides a way to look at and interact with all the information on the
World Wide Web.
Appendix C: Glossary
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ADSL2 Modem with USB and Ethernet
Buffer - A shared or assigned memory area that is used to support and coordinate different computing and
networking activities so one isn't held up by the other.
Byte - A unit of data that is usually eight bits long
Cable Modem - A device that connects a computer to the cable television network, which in turn connects to the
Internet.
CSMA/CA (Carrier Sense Multiple Access/Collision Avoidance) - A method of data transfer that is used to prevent
data collisions.
CTS (Clear To Send) - A signal sent by a wireless device, signifying that it is ready to receive data.
Daisy Chain - A method used to connect devices in a series, one after the other.
Database - A collection of data that is organized so that its contents can easily be accessed, managed, and
updated.
DDNS (Dynamic Domain Name System) - Allows the hosting of a website, FTP server, or e-mail server with a
Default Gateway - A device that forwards Internet traffic from your local area network.
DHCP (Dynamic Host Configuration Protocol) - A networking protocol that allows administrators to assign
temporary IP addresses to network computers by "leasing" an IP address to a user for a limited amount of time,
instead of assigning permanent IP addresses.
DMZ (Demilitarized Zone) - Removes the Router's firewall protection from one PC, allowing it to be "seen" from
the Internet.
DNS (Domain Name Server) - The IP address of your ISP's server, which translates the names of websites into IP
addresses.
Domain - A specific name for a network of computers.
Download - To receive a file transmitted over a network.
DSL (Digital Subscriber Line) - An always-on broadband connection over traditional phone lines.
DSSS (Direct-Sequence Spread-Spectrum) - Frequency transmission with a redundant bit pattern resulting in a
lower probability of information being lost in transit.
Appendix C: Glossary
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ADSL2 Modem with USB and Ethernet
DTIM (Delivery Traffic Indication Message) - A message included in data packets that can increase wireless
efficiency.
Dynamic IP Address - A temporary IP address assigned by a DHCP server.
EAP (Extensible Authentication Protocol) - A general authentication protocol used to control network access.
Many specific authentication methods work within this framework.
EAP-PEAP (Extensible Authentication Protocol-Protected Extensible Authentication Protocol) - A mutual
authentication method that uses a combination of digital certificates and another system, such as passwords.
EAP-TLS (Extensible Authentication Protocol-Transport Layer Security) - A mutual authentication method that
uses digital certificates.
Encryption - Encoding data transmitted in a network.
Ethernet - A networking protocol that specifies how data is placed on and retrieved from a common transmission
medium.
Finger - A program that tells you the name associated with an e-mail address.
Firewall - A set of related programs located at a network gateway server that protects the resources of a
network from users from other networks.
Firmware - The programming code that runs a networking device.
Fragmentation -Breaking a packet into smaller units when transmitting over a network medium that cannot
support the original size of the packet.
FTP (File Transfer Protocol) - A protocol used to transfer files over a TCP/IP network.
Full Duplex - The ability of a networking device to receive and transmit data simultaneously.
Gateway - A device that interconnects networks with different, incompatible communications protocols.
Half Duplex - Data transmission that can occur in two directions over a single line, but only one direction at a
time.
Hardware - The physical aspect of computers, telecommunications, and other information technology devices.
HTTP (HyperText Transport Protocol) - The communications protocol used to connect to servers on the World
Wide Web.
Appendix C: Glossary
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ADSL2 Modem with USB and Ethernet
Infrastructure - A wireless network that is bridged to a wired network via an access point.
IP (Internet Protocol) - A protocol used to send data over a network.
IP Address - The address used to identify a computer or device on a network.
IPCONFIG - A Windows 2000 and XP utility that displays the IP address for a particular networking device.
IPSec (Internet Protocol Security) - A VPN protocol used to implement secure exchange of packets at the IP layer.
ISM band - Radio bandwidth utilized in wireless transmissions.
ISP (Internet Service Provider) - A company that provides access to the Internet.
LAN - The computers and networking products that make up your local network.
LEAP (Lightweight Extensible Authentication Protocol) - A mutual authentication method that uses a username
and password system.
MAC (Media Access Control) Address - The unique address that a manufacturer assigns to each networking
device.
Mbps (MegaBits Per Second) - One million bits per second; a unit of measurement for data transmission.
mIRC - An Internet Relay Chat program that runs under Windows.
Multicasting - Sending data to a group of destinations at once.
NAT (Network Address Translation) - NAT technology translates IP addresses of a local area network to a different
IP address for the Internet.
NAT (Network Address Translation) Traversal -A method of enabling specialized applications, such as Internet
phone calls, video, and audio, to travel between your local network and the Internet. STUN is a specific type of
NAT traversal.
Network - A series of computers or devices connected for the purpose of data sharing, storage, and/or
transmission between users.
NNTP (Network News Transfer Protocol) - The protocol used to connect to Usenet groups on the Internet.
Node - A network junction or connection point, typically a computer or work station.
Appendix C: Glossary
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ADSL2 Modem with USB and Ethernet
OFDM (Orthogonal Frequency Division Multiplexing) - Frequency transmission that separates the data stream
into a number of lower-speed data streams, which are then transmitted in parallel to prevent information from
being lost in transit.
Packet - A unit of data sent over a network.
Passphrase - Used much like a password, a passphrase simplifies the WEP encryption process by automatically
generating the WEP encryption keys for Linksys products.
Ping (Packet INternet Groper) - An Internet utility used to determine whether a particular IP address is online.
POP3 (Post Office Protocol 3) - A standard mail server commonly used on the Internet.
Port - The connection point on a computer or networking device used for plugging in cables or adapters.
Power over Ethernet (PoE) - A technology enabling an Ethernet network cable to deliver both data and power.
PPPoE (Point to Point Protocol over Ethernet) - A type of broadband connection that provides authentication
(username and password) in addition to data transport.
PPTP (Point-to-Point Tunneling Protocol) - A VPN protocol that allows the Point to Point Protocol (PPP) to be
tunneled through an IP network. This protocol is also used as a type of broadband connection in Europe.
Preamble - Part of the wireless signal that synchronizes network traffic.
RADIUS (Remote Authentication Dial-In User Service) - A protocol that uses an authentication server to control
network access.
RJ-45 (Registered Jack-45) - An Ethernet connector that holds up to eight wires.
Roaming - The ability to take a wireless device from one access point's range to another without losing the
connection.
Router - A networking device that connects multiple networks together.
RTP (Real-time Transport Protocol) - A protocol that enables specialized applications, such as Internet phone
calls, video, and audio, to occur in real time.
RTS (Request To Send) - A networking method of coordinating large packets through the RTS Threshold setting.
Server - Any computer whose function in a network is to provide user access to files, printing, communications,
and other services.
Appendix C: Glossary
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ADSL2 Modem with USB and Ethernet
SMTP (Simple Mail Transfer Protocol) - The standard e-mail protocol on the Internet.
SNMP (Simple Network Management Protocol) - A widely used network monitoring and control protocol.
Software - Instructions for the computer. A series of instructions that performs a particular task is called a
"program".
SOHO (Small Office/Home Office) - Market segment of professionals who work at home or in small offices.
SPI (Stateful Packet Inspection) Firewall - A technology that inspects incoming packets of information before
allowing them to enter the network.
Spread Spectrum - Wideband radio frequency technique used for more reliable and secure data transmission.
SSID (Service Set IDentifier) - Your wireless network's name.
Static IP Address - A fixed address assigned to a computer or device that is connected to a network.
Static Routing - Forwarding data in a network via a fixed path.
STUN (Simple Traversal of UDP through NATs) - A protocol that enables specialized applications, such as Internet
phone calls, video, and audio, to travel between your local network and the Internet. STUN is a specific type of
NAT traversal.
Subnet Mask - An address code that determines the size of the network.
Switch - 1. A data switch that connects computing devices to host computers, allowing a large number of
devices to share a limited number of ports. 2. A device for making, breaking, or changing the connections in an
electrical circuit.
TCP (Transmission Control Protocol) - A network protocol for transmitting data that requires acknowledgement
from the recipient of data sent.
TCP/IP (Transmission Control Protocol/Internet Protocol) - A set of instructions PCs use to communicate over a
network.
Telnet - A user command and TCP/IP protocol used for accessing remote PCs.
TFTP (Trivial File Transfer Protocol) - A version of the TCP/IP FTP protocol that has no directory or password
capability.
Throughput - The amount of data moved successfully from one node to another in a given time period.
Appendix C: Glossary
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ADSL2 Modem with USB and Ethernet
TKIP (Temporal Key Integrity Protocol) - a wireless encryption protocol that provides dynamic encryption keys for
each packet transmitted.
Topology - The physical layout of a network.
TX Rate - Transmission Rate.
UDP (User Datagram Protocol) - A network protocol for transmitting data that does not require acknowledgement
from the recipient of the data that is sent.
Upgrade - To replace existing software or firmware with a newer version.
Upload - To transmit a file over a network.
URL (Uniform Resource Locator) - The address of a file located on the Internet.
VPN (Virtual Private Network) - A security measure to protect data as it leaves one network and goes to another
over the Internet.
WAN (Wide Area Network)- The Internet.
WEP (Wired Equivalent Privacy) - A method of encrypting network data transmitted on a wireless network for
greater security.
WINIPCFG - A Windows 98 and Me utility that displays the IP address for a particular networking device.
WLAN (Wireless Local Area Network) - A group of computers and associated devices that communicate with
each other wirelessly.
WPA (Wi-Fi Protected Access) - a wireless security protocol using TKIP (Temporal Key Integrity Protocol)
encryption, which can be used in conjunction with a RADIUS server.
Appendix C: Glossary
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ADSL2 Modem with USB and Ethernet
Appendix D: Specifications
Standards
G.992.1 (G.dmt), G.992.2 (G.lite), G.992.3 (ADSL2), T1.413i2,
Reach-Extended ADSL (READSL), ADSL2+ Upgradeable (G.992.5),
RFC 1483/2684, RFC 2364 PPPoA, RFC 2516 PPPoE, USB 1.1,
IEEE 802.3, IEEE 802.3u
Buttons
Ports
Reset, On/Off
ADSL: RJ-11
Ethernet: 10/100 RJ-45 Port
USB: USB Type B Port
Power
LEDs
Power, Ethernet, USB, DSL, Internet
187 mm x 48 mm x 156 mm
0,34 kg
Dimensions
Unit Weight
Power
External, 5V DC, 1A
Certifications
Operating Temp.
Storage Temp.
Operating Humidity
Storage Humidity
FCC Part 15B, FCC Part 68, UL, C-UL, CE, IC-03, ICES-03
0ºC to 40ºC
0ºC to 70ºC
10% to 85% Non-Condensing
5% to 90% Non-Condensing
Appendix D: Specifications
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ADSL2 Modem with USB and Ethernet
Appendix E: Warranty Information
WARRANTY
Linksys warrants to You that, for a period of two years (the “Warranty Period”), your Linksys Product will be substantially free
of defects in materials and workmanship under normal use. Your exclusive remedy and Linksys' entire liability under this
warranty will be for Linksys at its option to repair or replace the Product or refund Your purchase price less any rebates. This
limited warranty extends only to the original purchaser.
If the Product proves defective during the Warranty Period call Linksys Technical Support in order to obtain a Return
Authorization Number, if applicable. BE SURE TO HAVE YOUR PROOF OF PURCHASE ON HAND WHEN CALLING. If You are
requested to return the Product, mark the Return Authorization Number clearly on the outside of the package and include a
copy of your original proof of purchase. RETURN REQUESTS CANNOT BE PROCESSED WITHOUT PROOF OF PURCHASE. You
are responsible for shipping defective Products to Linksys. Linksys pays for UPS Ground shipping from Linksys back to You
only. Customers located outside of the United States of America and Canada are responsible for all shipping and handling
charges.
ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED
TO THE DURATION OF THE WARRANTY PERIOD. ALL OTHER EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND
WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF NON-INFRINGEMENT, ARE DISCLAIMED. Some jurisdictions do not
allow limitations on how long an implied warranty lasts, so the above limitation may not apply to You. This warranty gives
You specific legal rights, and You may also have other rights which vary by jurisdiction.
This warranty does not apply if the Product (a) has been altered, except by Linksys, (b) has not been installed, operated,
repaired, or maintained in accordance with instructions supplied by Linksys, or (c) has been subjected to abnormal physical
or electrical stress, misuse, negligence, or accident. In addition, due to the continual development of new techniques for
intruding upon and attacking networks, Linksys does not warrant that the Product will be free of vulnerability to intrusion or
attack.
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT WILL LINKSYS BE LIABLE FOR ANY LOST DATA, REVENUE OR PROFIT,
OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES, REGARDLESS OF THE THEORY OF
LIABILITY (INCLUDING NEGLIGENCE), ARISING OUT OF OR RELATED TO THE USE OF OR INABILITY TO USE THE PRODUCT
(INCLUDING ANY SOFTWARE), EVEN IF LINKSYS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT
WILL LINKSYS’ LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT. The foregoing limitations will apply even if
any warranty or remedy provided under this Agreement fails of its essential purpose. Some jurisdictions do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to You.
This Warranty is valid and may be processed only in the country of purchase.
Please direct all inquiries to: Linksys, P.O. Box 18558, Irvine, CA 92623.
36
Appendix E: Warranty Information
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ADSL2 Modem with USB and Ethernet
Appendix F: Regulatory Information
FCC STATEMENT
This product has been tested and complies with the specifications for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
according to the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which is found by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Connect the equipment to an outlet other than the receiver's
Consult a dealer or an experienced radio/TV technician for assistance
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance 20cm between the radiator and your body.
SAFETY NOTICES
Caution: To reduce the risk of fire, use only No.26 AWG or larger telecommunication line cord.
Do not use this product near water, for example, in a wet basement or near a swimming pool.
Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.
FCC PART 68 STATEMENT
This equipment complies with Part 68 of the FCC Rules. A label is attached to the equipment that contains, among other
information, its FCC registration number and ringer equivalence number. If requested, this information must be provided to
the telephone company.
This equipment uses the following USOC Jack: RJ-11.
An FCC compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be
connected to the telephone network or premises wiring using a compatible modular jack, which is FCC Part 68 compliant.
Connection to the telephone network should be made by using the standard modular telephone jack.
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Appendix F: Regulatory Information
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ADSL2 Modem with USB and Ethernet
The REN is useful to determine the quantity of devices that may be connected to the telephone line and still have all of
those devices ring when your telephone number is called. In most, but not all areas, the sum of RENs should not exceed 5.
To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact the
telephone company to determine the maximum REN for the calling area.
If this equipment causes harm to the telephone network, the telephone company may discontinue your service temporarily.
If advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be
advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the
operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make
the necessary modifications in order to maintain uninterrupted service.
In the event this equipment should fail to operate properly, disconnect the unit from the telephone line. Try using another
FCC approved device in the same telephone jack. If the trouble persists, call the telephone company repair service bureau.
If the trouble does not persist and appears to be with this unit, disconnect the unit from the telephone line and discontinue
use of the unit until it is repaired. Please note that the telephone company may ask that you disconnect the equipment
from the telephone network until the problem has been corrected or until you are sure that the equipment is not
malfunctioning. The user must use the accessories and cables supplied by the manufacturer to get optimum performance
from the product.
No repairs may be done by the customer. If trouble is experienced with this equipment, please contact your authorized
support provider for repair and warranty information. If the trouble is causing harm to the telephone network, the
telephone company may request you remove the equipment from the network until the problem is resolved. This
equipment cannot be used on telephone company provided coin service. Connection to Party Line Service is subject to
state tariffs.
SAFETY NOTICES
Caution: To reduce the risk of fire, use only No.26 AWG or larger telecommunication line cord.
Do not use this product near water, for example, in a wet basement or near a swimming pool.
Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.
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Appendix F: Regulatory Information
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ADSL2 Modem with USB and Ethernet
EC DECLARATION OF CONFORMITY (EUROPEAN COMMUNITY)
This product conforms to the Directive 1999/5/EC (R&TTE). The following standards were applied during the assessment of
the product against the requirements of the aforementioned directives:
•
•
•
EN 55022: 1997 (Emission)
EN 55024: 2003 (Immunity)
EN 60950-1: 2001 (Health & Safety)
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Appendix F: Regulatory Information
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ADSL2 Modem with USB and Ethernet
Appendix G: Contact Information
Need to contact Linksys?
Visit us online for information on the latest products and updates to your existing products at:
If you experience problems with any Linksys product, you can e-mail us at:
In Europe
Austria
E-mail Address
support.at@linksys.com
support.be@linksys.com
support.dk@linksys.com
support.fr@linksys.com
support.de@linksys.com
support.it@linksys.com
support.nl@linksys.com
support.no@linksys.com
support.pt@linksys.com
support.es@linksys.com
support.se@linksys.com
support.ch@linksys.com
support.uk@linksys.com
Belgium
Denmark
France
Germany
Italy
Netherlands
Norway
Portugal
Spain
Sweden
Switzerland
United Kingdom & Ireland
Outside of Europe
Latin America
E-mail Address
support.la@linksys.com
support@linksys.com
U.S. and Canada
39
Appendix G: Contact Information
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