AE-500
Telephone Entry
& Access Control
System
Facility Manager’s Guide
USA & Canada (800) 421-1587 & (800) 392-0123
(760) 438-7000 - Toll Free FAX (800) 468-1340
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System Features
MICROPHONE
DISPLAY
OPTIONAL
POSTAL
LOCK
CABINET
LOCK
KEYPAD
SPEAKER
KEYPAD
LIGHTING
Your access control installation company
has set this master password for this installation:
_______________________
Use this password to enter programming mode.
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Programming with a Computer
The AE-500’s built-in programming interface can be accessed on-site
(using a separate telephone line) or off-site using a computer with a
modem and any Internet browser (if using Netscape, be sure Java is
installed).The AE-500 can be programmed using the local keypad or with
a telephone, but computer programming is the easiest method.
the Internet will find programming the AE-500 with a computer very easy.
The AE-500’s memory contains the “pages” that the computer will view.
When selections and changes are made on the computer, the AE-500’s
memory is programmed to your custom settings.
The following screen pictures show setting up a “Dial-up” connection in
Windows™ XP and how to connect with a single AE-500. To create “Dial-
up” connections for multi-unit installations, see the next page.
Navigating through the AE-500’s programming “pages” is similar to
browsing through your favorite web site’s pages. Anyone familiar with
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Setting up Multiple Units
The system supports up to seven AE-500s connected to the same telephone line.
Some telephone systems may only support up to four units on the same telephone
line. In multiple-unit installations each AE-500 must be assigned a unique unit
number before programming. The unit number allows connecting to a specific unit
when calling for programming. One unit must be assigned as Unit #1.
SETTING A UNIT NUMBER
PPN 71
71#UNIT#
✦
NOTE: If this is a multi-unit installation, the installation company most
likely has already set the unit numbers.The following programming step is
shown for reference.
UNIT = UNIT NUMBER (1-7) FOR MULTI-UNIT INSTALLATION
To set a unit’s number perform the following steps on each AE-500 unit
connected to the same telephone line.
FACTORY SETTING: UNIT NUMBER 1
1. If not already in Programming Mode, use the local keypad to enter the
master password and access programming.
2. Press:
3. Enter the unit number (1-7).
4. Press
5. Exit Programming Mode.
Multiple Unit Installation Programming Information
To computer program multi-unit installations that use the same telephone line,
each unit will require a separate “Dial-up” connection.
Creating a Connection for Each Unit
1. Start creating a “Dial-up” connections for each unit as described on
Page 13.
2. When the “New Connection Wizard” asks for the “Connection Name”
(Step #6 in the Page 13 figure) enter a unique name for the specific unit.
Example:“AE-500 Unit #2”
3. When the “New Connection Wizard” asks for the “Phone Number to Dial”
(Step # 7 in the Page 13 figure) enter the common telephone number for the
multi-unit installation followed by four commas, the unit number, and a #.
Example:“555-1234,,,,2#”
✦
NOTE: Each comma adds a 2-second delay to the dialing process.
Depending on the time required by the telephone system to make a
connection to the AE-500, more or less commas might be required.
4. When the “New Connection Wizard” is finished, a desktop icon named for
each AE-500 unit will be created on the computer.
To connect to a specific unit for programming, double-click on the desktop icon
named for the unit.
Copying Data from One Unit to Another
If multiple units will be sharing the same programming information, data from one
unit can be copied to another. A backup file is created in this process to make
copies. For security, backing up a unit’s data is always a good idea.
1. After entering the Resident Data, Media Data, and programming options
for the first unit, click “Utilities”, then “Data Backup”. Click “Save” at the
XML warning window then select a file to save to.
2. After the data backup is complete, disconnect from the first unit, then re-
connect to the unit to copy the data to.
3. From the home page, click “Utilities”, then “Load Factory Defaults”. When
complete, click “Data Restore” and browse for the file to copy. Select the
file and click “Upload” to send the file to the unit.
✦
IMPORTANT NOTE: Always load the factory defaults into a unit before
performing data restore. Otherwise, the unit’s data may become corrupted.
4. Make any other unit-specific programming changes before disconnecting.
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Programming Over the Telephone
The system can be programmed using a TouchTone™ telephone. The
telephone’s keypad will act similar to the AE-500’s local keypad.
1. CALL THE SYSTEM
Connecting with a Telephone
1. Place a call to the telephone number of the line that AE-500 is
connected to.
2. The AE-500 will answer and sound a tone for about ½ second.
3. After the tone, enter the master password, then press # (factory
setting is 123456, your installer may have set a new password).
If the password is correct, the system will sound two short beeps.
For multi-unit installations, enter the unit number then #
before entering the password.
2. WAIT FOR THE TONE TO FINISH
3. ENTER THE MASTER PASSWORD
THEN PRESS #
(TWO BEEPS SOUND WITH THE
CORRECT PASSWORD)
NOTE: FOR MULTI-UNIT INSTALLATIONS,
ENTER THE UNIT NUMBER THEN # BEFORE
ENTERING THE PASSWORD THEN #
4. Programming commands can now be entered from the telephone’s
keypad. Refer to the following sections of this manual for
programming step details.
When programming over the telephone, each programming step consists
of entering programming data using the keypad. The system will sound
beeps over the telephone to indicate correct or incorrect entries.
• After a correct entry, two short beeps will sound.
• After an incorrect entry, a long beep will sound.
• After the complete programming step has been entered correctly,
three short beeps will sound.
WHEN ENTERING COMMANDS:
CORRECT ENTRY = TWO SHORT BEEPS
INCORRECT ENTRY = ONE LONG BEEP
Re-entering a Command After a Mistake
If an incorrect entry, or an incorrect key is pressed during programming,
AFTER A COMPLETE STEP = THREE SHORT BEEPS
press
and start the programming step over again.
Exiting Programming Mode
1. Press:
✦ NOTE: The AE-500 will automatically exit Programming Mode
after five minutes of programming inactivity.
Programming from the Local Keypad
The system can be programmed using the local keypad on the faceplate
LOCAL KEYPAD ALPHANUMERIC ENTRY
(FOR PROGRAMMING STEPS REQUIRING TEXT)
of the AE-500. The display will show the programming information.
✦ NOTE: When entering text, programming the AE-500 from a
computer is the preferred method.
a b c d e f g h i
NOTE: FOR EASY TEXT ENTRY
PROGRAM THE SYSTEM USING
A COMPUTER
Accessing Programming from the Local Keypad
1. Press
2. The display will show [PASSWORD:].
&
keys at the same time, then release.
m n o
3. Enter the master password (factory setting is 123456, your installer
may have set a new password).
p q r
j k l
v w x
4. Press:
5. If the password is correct, the display will show [ENTER
FUNCTION:].
6. Programming commands can now be entered on the local keypad.
Refer to the following sections of this manual for programming step
details.
y z ,
s t u
• 1ST PRESS IS 1ST LETTER
• 2ND PRESS IS 2ND LETTER
• 3RD PRESS IS 3RD LETTER
• 4TH PRESS IS THE KEY NUMBER
• 5TH PRESS IS 1ST LETTER AGAIN
Re-entering a Command After a Mistake
If an incorrect entry, or an incorrect key is pressed during programming,
space, minus sign, dot
• WAIT 3 SECONDS FOR THE NEXT CHARACTER (A BEEP WILL SOUND
AFTER THE 3 SECOND DELAY TIME) OR PRESS ANOTHER KEY
to clear the keypad press
again.
and start the programming step over
• THE FIRST LETTER OF EACH WORD WILL BE UPPER CASE,
TO MAKE AN ENTIRE WORD UPPER CASE TEXT, ENTER # FIRST
Exiting Programming Mode
1. Press:
• FINISH ENTRY BY ENTERING #
✦ NOTE: The AE-500 will automatically exit Programming Mode
after five minutes of programming inactivity.
• PRESS STAR KEY TO BACKSPACE, PRESS STAR AGAIN TO ERASE LINE
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Programming Reference Factory Settings
FACTORY SETTING
PROGRAMMING CONTROL
MASTER PASSWORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123456
TRANSMITTER BUTTON SETUP
USAGE
KEYSTROKES
ENTER PROGRAMMING FROM LOCAL KEYPAD . . . . . . . . Press 0 and 2 then MASTER PASSWORD
ENTER PROGRAMMING FROM TELEPHONE. . . .Call, wait for tone then enter MASTER PASSWORD
ESCAPE/CANCEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SINGLE BUTTON, LEFT (OR TOP LEFT) BUTTON ACTIVATES. . . . .RELAY CHANNEL “A”
RIGHT (OR TOP RIGHT) BUTTON ACTIVATES . . . . . . . . . . . . . . RELAY CHANNEL “B”
TOP BUTTON ACTIVATES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .NO RELAY
LOWER LEFT BUTTON ACTIVATES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .NO RELAY
LOWER RIGHT BUTTON ACTIVATES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .NO RELAY
*
EXIT PROGRAMMING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99#
SYSTEM OPTIONS
USAGE
PROGRAM POSITION NUMBER
PPN 02
PPN 03
PPN 31
PPN 31
PPN 51
PPN 57
PPN 58
DIRECTORY NUMBER LENGTH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 DIGITS
ENTRY CODE LENGTH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 DIGITS
ENTRY CODE RELAY SELECTION . . . . . . . . . . . . . . . . . .RELAY CHANNELS “A” & “B”
ENTRY CODE USAGE LIMIT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .UNLIMITED
KEYPAD LOCKOUT COUNT. . . . . . . . . . . . . . . . . . . . . . . . .5 TRIES BEFORE LOCKOUT
WELCOME DISPLAY TEXT . . . . . . . . . . . . . . . . . .LINEAR ACCESS TELEPHONE ENTRY
TELEPHONE KEY ASSIGNMENTS FOR RESIDENTS
DIRECTORY NUMBER LENGTH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 02
ENTRY CODE LENGTH. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 03
KEYPAD LOCKOUT COUNT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 51
WELCOME DISPLAY TEXT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 57
TELEPHONE KEY ASSIGNMENTS FOR RESIDENTS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 58
SPEAKER CHIRP ON KEYSTROKES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 62
SPEAKER TONE ON RELAY CHANNEL “A” ACTIVATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 63
SET MAXIMUM VISITOR TALK TIME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 64
SET UNIT NUMBER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 71
TELEPHONE KEY 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .RELAY CHANNEL “A”
TELEPHONE KEY 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RELAY CHANNEL “B”
TELEPHONE KEY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .DISCONNECT VISITOR
*
PPN 62
PPN 63
PPN 64
PPN 71
SPEAKER CHIRP ON KEYSTROKES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ON
ACCESS MEDIA CONTROL
USAGE
SPEAKER TONE ON RELAY CHANNEL “A” ACTIVATION . . . . . . . . . . . . . . . . . . . . OFF
MAXIMUM VISITOR TALK TIME. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 MINUTE
UNIT NUMBER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . UNIT 1
PROGRAM POSITION NUMBER
ADDING A RESIDENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 21
MODIFY A RESIDENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 22
DELETING A RESIDENT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 23
ADDING AN ENTRY CODE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 31
MODIFYING AN ENTRY CODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 32
DELETING AN ENTRY CODE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 33
ASSIGN BLOCK TRANSMITTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 41
SUSPEND A TRANSMITTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 43
ACTIVATE A TRANSMITTER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 42
ASSIGN A SINGLE ENROLLED TRANSMITTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 45
DELETE A SINGLE ENROLLED TRANSMITTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 47
Programming Notes
For security, backing up a unit’s data is always a good idea.
When making programming changes, backups should be done
frequently.
The following steps detail data backup and restore techniques used
while programming with the AE-500’s built-in programming interface and
a personal computer.
Data Backup
To copy data from a unit to a backup file, follow these steps:
1. From the home page, click “Utilities”.
2. Select “Data Backup”.
SYSTEM UTILITIES
USAGE
KEYSTROKES
DISPLAY UNIT NUMBER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72#
LATCH RELAY CHANNEL “A”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81#
LATCH RELAY CHANNEL “B” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82#
RELEASE RELAY CHANNEL “A” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83#
RELEASE RELAY CHANNEL “B”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84#
DELETE ALL RESIDENT DATA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92#000000#000000#
DELETE ALL ENTRY CODES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93#000000#000000#
DELETE ALL WIRELESS TRANSMITTERS. . . . . . . . . . . . . . . . . . . . . . . . .94#000000#000000#
3. Click “Save” at the XML warning window.
4. Select a file to save to and click “Save”.
Data Restore
To copy data from a backup file to a unit, follow these steps:
1. From the home page, click “Utilities”.
2. Select “Load Factory Defaults”.
✦ IMPORTANT NOTE: Always load the factory defaults into a unit
before performing data restore. Otherwise, the unit’s data may
become corrupted.
3. Click “Yes”, then “Save”.
4. When complete, click “Data Restore”.
5. Browse for the file to copy.
6. Select the file and click “Upload” to send the file to the unit.
CUSTOM
MASTER PASSWORD
__ __ __ __ __ __
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Resident Data Programming
Up to 250 resident names and telephone numbers can be set. Each resident
entry is assigned a directory number. The directory numbers are the numbers
visitors enter to have the system call the residents.
✦
NOTE: When entering resident names, programming the AE-500 from a
computer is the preferred method. Refer to the “Programming from the
Local Keypad” section of these instructions for details on alphanumeric
entry from the keypad.
Changing the Directory Number Length
The factory setting for the directory number length is 3 digits. It can be set to 2,
3, or 4 digits.
DIRECTORY NUMBER LENGTH
PPN 02
1. If not already in Programming Mode, connect by telephone or use the
local keypad. Enter the master password and access programming.
2. Press
02#LENGTH#
LENGTH = NUMBER (2-4) OF DIRECTORY NUMBER DIGITS
3. Enter the directory number length (2, 3, or 4).
4. Press
5. Exit Programming Mode if all programming is complete.
FACTORY SETTING: 3 DIGITS
Adding a Resident
1. If not already in Programming Mode use the local keypad to enter the
master password and access programming.
ADDING A RESIDENT
PPN 21
2. Press
3. Enter the directory number that will be displayed for the resident.
21#DIR#NAME#PHONE#
4. Press
✦
DIR = DIRECTORY NUMBER FOR THE RESIDENT
NOTE: To add the name using all capital letters, press
the name.
before entering
NAME = THE RESIDENT'S NAME (UP TO 16 CHARACTERS)
PHONE = THE RESIDENT'S TELEPHONE NUMBER (UP TO 12 DIGITS)
5. Enter the name of the resident to be displayed (up to 16 characters).
6. Press
7. Enter the resident’s telephone number (up to 12 digits).
8. Press
9. Exit Programming Mode if all programming is complete.
Modifying a Resident
Once resident data has been set, it can be modified to change a resident’s name
or telephone number.
MODIFYING A RESIDENT
PPN 22
1. If not already in Programming Mode, use the local keypad to enter the
master password and access programming.
2. Press
22#DIR#NAME#PHONE#
3. Enter the resident’s directory number.
4. Press
DIR = DIRECTORY NUMBER FOR THE RESIDENT
NAME = THE RESIDENT'S NAME (UP TO 16 CHARACTERS)
PHONE = THE RESIDENT'S TELEPHONE NUMBER (UP TO 12 DIGITS)
✦
NOTE: To modify the name using all capital letters, press
entering the name.
before
5. Modify the name of the resident to be displayed (up to 16 characters), or
to keep the name press and skip to Step 6.
6. Press
7. Modify the resident’s telephone number (up to 12 digits) or skip to Step 8.
8. Press
9. Exit Programming Mode if all programming is complete.
Deleting a Resident
Residents can be deleted individually.
DELETING A RESIDENT
PPN 23
1. If not already in Programming Mode, connect by telephone or use the
local keypad. Enter the master password and access programming.
2. Press
23#DIR#DIR#
3. Enter the resident’s directory number.
4. Press
5. Enter the resident’s directory number again.
6. Press
7. Exit Programming Mode if all programming is complete.
DIR = DIRECTORY NUMBER FOR THE RESIDENT
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Entry Code Programming
An entry code is a number entered at the AE-500 keypad or remote keypad to request
access. Up to 500 entry codes can be set. Entry codes can be from two to six digits in length
(all will be the same length).
• When an entry code is programmed to activate a specific relay, the selected relay will
activate when the code is entered on either the AE-500 keypad or the remote keypad.
• When an entry code is programmed to activate both relays, and a remote keypad is
attached, Relay Channel “A”will activate if the entry code is entered on the AE-500 keypad;
Relay Channel “B” will activate if the entry code is entered on the remote keypad.
Entry codes can be programmed for timed or toggle operation. Timed relays activate for a
programmed length of time. Toggle relays latch on until the next time a toggle entry code is
entered, then the relay unlatches. Each entry code can also be set for a limited or unlimited
number of uses.
• When an entry code is programmed to activate both relays, and a remote keypad is not
attached, the entry code will activate both Relay Channels “A” and “B”.
An entry code will activate Relay Channel “A” or “B” depending on how the entry code is
programmed and whether or not a remote keypad is attached:
When an entry code is programmed to activate both relays, only timed relay mode is
available for that code, toggle relay mode is unavailable.
Changing the Entry Code Length
The factory setting for the entry code length is 4 digits. It can be set to 2-6 digits.
1. If not already in Programming Mode, connect by telephone or use the local
keypad. Enter the master password and access programming.
2. Press
3. Enter the entry code length (2, 3, 4, 5, or 6).
4. Press
5. Exit Programming Mode if all programming is complete.
ENTRY CODE LENGTH
PPN 03
03#LENGTH#
LENGTH = NUMBER (2-6) OF ENTRY CODE DIGITS
Adding an Entry Code
1. If not already in Programming Mode, connect by telephone or use the local
keypad. Enter the master password and access programming.
ADDING AN ENTRY CODE
PPN 31
2. Press
3. Enter the entry code.
31#CODE#CODE#RELAY#TEMP#
RELAY = 1 FOR RELAY "A"
RELAY = 2 FOR RELAY "B"
RELAY = 3 FOR RELAYS "A" AND "B"
RELAY = 4 TO TOGGLE RELAY "A" (ALTERNATES ON OR OFF)
RELAY = 5 TO TOGGLE RELAY "B" (ALTERNATES ON OR OFF)
TEMP = NUMBER OF USES ALLOWED (1-250)
4. Press
5. Enter the entry code again.
CODE = THE NEW ENTRY CODE
6. Press
7. If access to both relays is OK for this code, and the number of uses is
unlimited, skip to Step 12.
8. Enter the number for the relay output(s) that this entry code will be allowed
to activate or for toggle operation:
• Enter 1 for Relay “A” • Enter 2 for Relay “B” • Enter 3 for Relays “A” & “B”
• Enter 4 to toggle Relay “A” • Enter 5 for to toggle Relay “B”
9. Press
10. If the number of uses is unlimited, skip to Step 12.
11. Enter the number of uses allowed (1-250).
12. Press
13. Exit Programming Mode if all programming is complete.
Modifying an Entry Code
Once entry codes have been set, they can be modified to change the relay(s) to
activate or the number of uses permitted.
MODIFYING AN ENTRY CODE
PPN 32
1. If not already in Programming Mode, connect by telephone or use the local
keypad. Enter the master password and access programming.
32#CODE#RELAY#TEMP#
RELAY = 1 FOR RELAY "A"
2. Press
3. Enter the entry code.
CODE = ENTRY CODE TO MODIFY
4. Press
5. Enter the number for the relay output(s) that this entry code will be allowed
to activate or for toggle operation:
RELAY = 2 FOR RELAY "B"
• Enter 1 for Relay “A” • Enter 2 for Relay “B” • Enter 3 for Relays “A” & “B”
• Enter 4 to toggle Relay “A” • Enter 5 for to toggle Relay “B”
6. Press
RELAY = 3 FOR RELAYS "A" AND "B"
RELAY = 4 TO TOGGLE RELAY "A" (ALTERNATES ON OR OFF)
RELAY = 5 TO TOGGLE RELAY "B" (ALTERNATES ON OR OFF)
TEMP = NUMBER OF USES ALLOWED (1-250)
7. If the number of uses is unlimited, skip to Step 9.
8. Enter the number of uses allowed (1-250).
9. Press
10. Exit Programming Mode if all programming is complete.
Deleting an Entry Code
DELETING AN ENTRY CODE
PPN 33
Entry codes can be deleted individually.
1. If not already in Programming Mode, connect by telephone or use the local
keypad. Enter the master password and access programming.
2. Press
33#CODE#CODE#
3. Enter the entry code to delete.
4. Press
CODE = THE ENTRY CODE TO DELETE
5. Enter the entry code to delete again.
6. Press
7. Exit Programming Mode if all programming is complete.
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Wireless Transmitter Programming
Up to 500 wireless transmitters can be used with the system. Transmitters can
be ordered in pre-programmed blocks of sequential ID codes. Up to 16 blocks of
transmitters can be used. Transmitter blocks can be ordered with a Facility Code
of 1-15 for block identification if desired. Using Facility Codes is optional. For
security, an individual transmitter can be deactivated in case it is lost or stolen.
✦
NOTE: Transmitters will activate Relay Channels “A” or “B” depending
on the setting of the transmitter button options. See the table below for
the factory preset button options.Your installer may have modified these
options. Check boxes are provided to log any modified button options.
TRANSMITTER BUTTON OPTIONS
TOP BUTTON
(AVAILABLE ON SOME BOTTOM LEFT BUTTON
MODELS ONLY)
SINGLE BUTTON,
LEFT BUTTON,
OR TOP LEFT BUTTON
RIGHT BUTTON
OR TOP RIGHT BUTTON
BOTTOM RIGHT
BUTTON
TYPE OF
TRANSMITTER
SINGLE BUTTON
TWO BUTTON
N/A
N/A
N/A
N/A
N/A
N/A
❑ NO RELAY
❑ NO RELAY
❑ RELAY “A”
❑ RELAY “B” (PRESET)
❑ RELAYS “A” & “B”
❑ NO RELAY (PRESET)
❑ RELAY “A”
❑ RELAY “B”
❑ NO RELAY (PRESET)
❑ RELAY “A”
❑ RELAY “B”
❑ NO RELAY (PRESET)
❑ RELAY “A”
❑ RELAY “B”
❑ RELAY “A” (PRESET)
❑ RELAY “B”
❑ RELAYS “A” & “B”
FOUR BUTTON
❑ RELAYS “A” & “B”
❑ RELAYS “A” & “B”
❑ RELAYS “A” & “B”
Assign Block Transmitter
Assigning a transmitter block assigns memory space for each block of transmitters
used with the AE-500.
ASSIGN BLOCK TRANSMITTER
PPN 41
✦
NOTE: When a block of transmitters is assigned, all transmitters in the
block will become active and ready to use.
41#NUMBER#FC#ID#
1. If not already in Programming Mode, connect by telephone or use the
local keypad. Enter the master password and access programming.
NUMBER = NUMBER OF TRANSMITTERS IN THE BLOCK
FC = FACILITY CODE 0-15 (0 IF UNUSED)
2. Press
3. Enter the number of transmitters in the block.
4. Press
5. Enter the transmitter block’s facility code.
ID = LOWEST TRANSMITTER ID NUMBER IN THE BLOCK
✦
NOTE: Facility codes are optional. Enter 0 to have the system ignore the
transmitter block’s facility code.
6. Press
7. Enter the first (lowest) transmitter ID number for the block of transmitters.
8. Press
9. Exit Programming Mode if all programming is complete.
Assign Single Enrolled Transmitter
Assigning a transmitter allocates memory space for the transmitter
ASSIGN SINGLE ENROLLED TRANSMITTER
PPN 45
✦
NOTE: When a transmitter is assigned, it will become active and ready to
use.
1. If not already in Programming Mode, connect by telephone or use the local
keypad. Enter the master password and access programming.
2. Press
45#FC#ID#
3. Enter the transmitter facility code (enter 0 if not used).
4. Press
5. Enter the transmitter ID number of the transmitter.
6. Press
7. Exit Programming Mode if all programming is complete.
FC = FACILITY CODE (0 IF UNUSED)
ID = TRANSMITTER ID NUMBER
Suspend a Transmitter
Transmitters may be suspended if necessary (such as when a transmitter is lost
or stolen).
SUSPEND A TRANSMITTER
PPN 43
1. If not already in Programming Mode, connect by telephone or use the
local keypad. Enter the master password and access programming.
2. Press
43#FC#ID#
FC = FACILITY CODE 0-15 (0 IF UNUSED)
ID = TRANSMITTER ID NUMBER
3. Enter the transmitter’s facility code (enter 0 if not used).
4. Press
5. Enter the transmitter’s ID number.
6. Press
7. Exit Programming Mode if all programming is complete.
10
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Wireless Transmitter Programming (Continued)
Activate a Transmitter
If a transmitter has been suspended, it can be activated again with these
programming steps.
ACTIVATE A TRANSMITTER
PPN 42
1. If not already in Programming Mode, connect by telephone or use the
local keypad. Enter the master password and access programming.
42#FC#ID#
FC = FACILITY CODE 0-15 (0 IF UNUSED)
ID = TRANSMITTER ID NUMBER
2. Press
3. Enter the transmitter’s facility code (enter 0 if not used).
4. Press
5. Enter the transmitter’s ID number.
6. Press
7. Exit Programming Mode if all programming is complete.
Delete single Enrolled Transmitter
Delete a single enrolled transmitter from the system.
DELETE SINGLE ENROLLED TRANSMITTER
PPN 47
1. If not alreay in Programming Mode, connect by telephone or use the local
keypad. Enter the master password and access programming.
2. Press
47#FC#ID#
FC = FACILITY CODE (0 IF UNUSED)
ID = TRANSMITTER ID NUMBER
3. Enter the transmitter facility code.
4. Press
5. Enter the transmitter ID number of the transmitter.
6. Press
7. Exit Programming Mode if all programming is complete.
11
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System Options
For most installations the factory settings for the system will be appropriate.Your
installer may have already customized some of the system settings. To change
selected system settings, use the following programming steps.
Keypad Lockout Count
KEYPAD LOCKOUT COUNT
PPN 51
The system counts the number of invalid entry codes are entered at the local or
remote keypad. The factory setting for the lockout count is five. The lockout value
can be from two to seven.
51#COUNT#
COUNT = NUMBER (2-7) OF INCORRECT
ENTRIES REQUIRED FOR LOCKOUT
1. If not already in Programming Mode, connect by telephone or use the
local keypad. Enter the master password and access programming.
2. Press
3. Enter the number for the lockout count (2-7).
4. Press
5. Exit Programming Mode if all programming is complete.
FACTORY SETTING: 5 TRIES
Telephone Key Assignments for Residents
Residents use their telephone keys to grant access to visitors.
The factory settings are:
TELEPHONE KEY ASSIGNMENTS FOR RESIDENTS
PPN 58
•
•
•
Key 9 assigned to Relay Channel “A”
Key 5 assigned to Relay Channel “B”
Key disconnects the visitor’s call.
*
58#KEY#ACTION#
KEY = RESIDENT'S TELEPHONE KEY NUMBER
ACTION = 1 FOR RELAY CHANNEL "A"
ACTION = 2 FOR RELAY CHANNEL "B"
ACTION = 3 FOR VISITOR DISCONNECT
ACTION = 4 TO DISABLE THE KEY
FACTORY SETTING:
The resident’s telephone key numbers can be changed if desired.
1. If not already in Programming Mode, connect by telephone or use the
local keypad. Enter the master password and access programming.
2. Press
3. Enter the telephone key number (0-9).
4. Press
5. Enter a number to assign the key’s function:
KEY 9 RELAY CHANNEL "A"
KEY 5 RELAY CHANNEL "B"
•
•
•
•
Enter 1 to assign the key to Relay Channel “A”.
Enter 2 to assign the key to Relay Channel “B”.
Enter 3 to assign the key to disconnect the visitor’s call.
Enter 4 to disable the key.
KEY DISCONNECT
*
6. Press
7. Exit Programming Mode if all programming is complete.
Welcome Display Text
The AE-500 display will show a visitor a welcome message alternating with
instructions on how to call a resident. The welcome message can be customized
to suit the installation.
WELCOME DISPLAY TEXT
PPN 57
✦
NOTE: When changing the welcome display, programming the AE-500
from a computer is the preferred method. Refer to the “Programming from
the Local Keypad” section of these instructions for details on alphanumeric
entry from the keypad.
57#LINE 1#LINE 2#
LINE 1 = UP TO 16 CHARACTERS TEXT
LINE 2 = UP TO 16 CHARACTERS TEXT
1. If not already in Programming Mode use the local keypad to enter the
master password and access programming.
2. Press
3. Enter the new text for the top line of the display (up to 16 characters).
4. Press
FACTORY SETTING: LINEAR ACCESS TELEPHONE ENTRY
5. Enter the new text for the bottom line of the display (up to 16 characters).
6. Press
7. Exit Programming Mode if all programming is complete.
Speaker Chirp on Keystrokes
The factory setting will cause the speaker to chirp when each key on the local
keypad is pressed. The speaker chirp can be turned off.
SPEAKER CHIRP ON KEYSTROKE
PPN 62
1. If not already in Programming Mode, connect by telephone or use the
local keypad. Enter the master password and access programming.
62#CHIRP#
CHIRP = 0 FOR KEYSTROKE CHIRP OFF
CHIRP = 1 FOR KEYSTROKE CHIRP ON
2. Press
3. Select the option for keystroke speaker chirps:
•
•
Enter 0 to turn OFF the keystroke speaker chirps.
Enter 1 to turn ON the keystroke speaker chirps.
4. Press
5. Exit Programming Mode if all programming is complete.
FACTORY SETTING: KEYSTROKE CHIRP ON
12
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System Options (Continued)
Speaker Tone on Relay Channel “A” Activation
The factory setting will not cause the speaker to sound a tone when access is
granted with Relay Channel “A”. The tone can be turned on if desired.
SPEAKER TONE ON RELAY "A"
PPN 63
1. If not already in Programming Mode, connect by telephone or use the
local keypad. Enter the master password and access programming.
63#TONE#
TONE = 0 FOR RELAY TONE OFF
TONE = 1 FOR RELAY TONE ON
2. Press
3. Select the option for relay activation tone:
•
•
Enter 0 to turn OFF the relay activation tone.
Enter 1 to turn ON the relay activation tone.
FACTORY SETTING: RELAY TONE OFF
4. Press
5. Exit Programming Mode if all programming is complete.
Maximum Visitor Talk Time
Visitors will converse with residents over the telephone until the resident grants
or denies access. If the resident responds to the visitor’s request by pressing
their telephone keys the system will hang up and release the telephone line. If for
some reason the resident does not press the telephone keys or does not hang
up, the system will automatically disconnect the visitor after 60 seconds. The
disconnect time can be adjusted from 15-255 seconds.
MAXIMUM VISITOR TALK TIME
PPN 64
64#TIME#
TIME = TIME UNTIL AUTO-DISCONNECT
(15-255 SECONDS)
1. If not already in Programming Mode, connect by telephone or use the local
keypad. Enter the master password and access programming.
2. Press
3. Enter the disconnect time in seconds (15-255):
4. Press
5. Exit Programming Mode if all programming is complete.
FACTORY SETTING: 60 SECONDS
Directory List Start Position
Although the directory is always sorted and displayed to visitors alphabetically,
the initial directory entry displayed when # is pressed can be set to either the
first directory entry or the directory entry in the middle of all directory entries,
alphabetically.
DIRECTORY LIST START POSITION
PPN 65
65#POS#
1. If not already in Programming Mode, connect by telephone or use the
local keypad. Enter the master password and access programming.
2. Press
POS = 0 to show first directory entry
POS = 1 to show the middle directory entry
3. Select the option for the directory list start position.
•
Enter 0 to start at the first directory list
FACTORY SETTING: 1 (SHOW MIDDLE DIRECTORY ENTRY)
•
Enter 1 to start in the middle of the directory list
4. Press
5. Exit Programming Mode if all programming is complete.
13
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System Utilities
Several utility commands are available for the system. Utilities can be used to clear
memory, display system information, and control the relays.
Display Unit Number
In multi-unit installations the unit number of each AE-500 can be displayed.
DISPLAY UNIT NUMBER
PPN 72
PPN 73
PPN 81
PPN 82
PPN 83
PPN 84
PPN 92
1. If not already in Programming Mode, use the local keypad to enter the
master password and access programming.
72#
2. Press
3. The display will show the unit number for three seconds.
4. Exit Programming Mode if all programming is complete.
DISPLAY SYSTEM FIRMWARE VERSION
Display System Firmware Version
The version of the firmware installed in the system can be displayed.
1. If not already in Programming Mode, use the local keypad to enter the
master password and access programming.
73#
2. Press
3. The display will show the firmware version.
4. Exit Programming Mode if all programming is complete.
LATCH RELAY CHANNEL "A"
Manual Control of the Relays
For servicing or testing, each relay output can be controlled manually from the
local keypad while in Programming Mode.
81#
1. If not already in Programming Mode, use the local keypad to enter the
master password and access programming.
2. Enter a command to control a relay:
LATCH RELAY CHANNEL "B"
•
•
•
•
Press
Press
Press
Press
to latch Relay Channel “A”.
to latch Relay Channel “B”.
to release Relay Channel “A”.
to release Relay Channel “B”.
82#
3. The display will show the unit number for three seconds.
4. Exit Programming Mode if all programming is complete.
RELEASE RELAY CHANNEL "A"
Deleting Database Entries
Sections of the database can be deleted individually. Exercise care when using
these commands, their effect cannot be reversed.
83#
1. If not already in Programming Mode, connect by telephone or use the
local keypad. Enter the master password and access programming.
2. Enter a command to delete database sections:
RELEASE RELAY CHANNEL "B"
•
•
•
To delete all resident data:
84#
To delete all entry codes press:
To delete all wireless transmitters press:
DELETE ALL RESIDENT DATA
92#000000#000000#
3. Exit Programming Mode if all programming is complete.
DELETE ALL ENTRY CODES
PPN 93
93#000000#000000#
DELETE ALL WIRELESS TRANSMITTERS
PPN 94
94#000000#000000#
14
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AE-500 Operation
Requesting Access with an Entry Code
• Residents have up to 40 seconds to key in their entry code.
• Up to eight seconds are allowed between each keystroke.
• All digits of the entry code must be entered. Example: If the entry
code length is set for four digits, and the code is 0042, the user
must enter “0 0 4 2”.
ENTRY CODE AT LOCAL KEYPAD
ENTRY CODE AT REMOTE KEYPAD
• If the wrong key is pressed, pressing the
key will reset the
keypad. The correct code can then be re-entered.
• After a correct code is entered, and if the conditions for granting
access are fulfilled, the programmed relay channel will activate for
the programmed time.
• If the number of incorrect codes entered exceeds the keypad
lockout count, the keypad will be locked and not accept any entries
for one minute.
Requesting Access with a Wireless Transmitter
• Activate a wireless transmitter within radio range of the AE-500’s
antenna.
ACTIVATE TRANSMITTER
ANTENNA
• After a valid transmitter is decoded, and if the conditions for
granting access are fulfilled, the programmed relay channel will
activate for the programmed time.
Requesting Access with a Visitor Call
• Press
to view the directory.
• If the visitor already knows the resident’s directory number, they
can enter the directory number to call the resident.
• If the visitor doesn’t know the residents directory number, they
can scroll through the alphabetical directory entries by pressing
1
TO VIEW DIRECTORY
2
or
(holding down the keys will scroll the display faster).
PRESS
ENTER DIRECTORY NUMBER
OR PRESS TO
OR
SCROLL THROUGH THE RESIDENT
VISITOR
To facilitate a faster search, the directory search will begin in the
middle. The visitor can search forward or backward from there.
• When the visitor finds the resident’s directory number, they enter it
on the keypad to call the resident.
NAMES
TENANT
• The system dials the resident’s telephone number to establish
2-way communications.
✦ NOTE: The resident’s telephone number will never be displayed to
the visitor.
3
AFTER SCROLLING, ENTER THE RESIDENT'S
DIRECTORY NUMBER AND TALK
WITH THE RESIDENT
THE RESIDENT CAN CONTROL
ACCESS USING TELEPHONE KEYS
• The resident answers the call and converses with the visitor to
determine if access will be granted.
RELAY "A"
RELAY "B"
• The resident can use their telephone’s keypad to grant access
DISCONNECT
activating Relay Channel “A” by pressing
or activating Relay
,
Channel “B” by pressing . After access is granted, the system
will disconnect the visitor and resident call.
• The resident can disconnect the visitor without granting access by
pressing
or by hanging up.
✦ NOTE: The telephone keys that the resident presses can be
customized for the installation. See Telephone Key Assignments
for Residents (PPN #58) in the System Options section of these
instructions.
• The length of time the visitor is allowed to talk can be programmed
from 15-255 seconds. The resident will hear a series of beeps
during the last 10 seconds of talk time. To restart the talk timer, the
resident can press
on their telephone.
15
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Linear Limited Warranty
Troubleshooting
This Linear product is warranted against defects in material and
workmanship for twenty-four (24) months. The Warranty Expiration
Date is labeled on the product. This warranty extends only to wholesale
customers who buy direct from Linear or through Linear’s normal
distribution channels. Linear does not warrant this product to consumers.
Consumers should inquire from their selling dealer as to the nature of
the dealer’s warranty, if any. There are no obligations or liabilities on
the part of Linear LLC for consequential damages arising out of
or in connection with use or performance of this product or other
indirect damages with respect to loss of property, revenue, or
profit, or cost of removal, installation, or reinstallation. All implied
warranties, including implied warranties for merchantability and implied
warranties for fitness, are valid only until Warranty Expiration Date as
labeled on the product. This Linear LLC Warranty is in lieu of all other
warranties express or implied.
System completely dead
1. Call installation company for service.
Buzz on speaker
1. Call installation company for service.
Buzz on telephone line
1. Call installation company for service.
System will not answer an incoming call
1. AE-500 telephone line trouble.
2. Call installation company for service.
Entry code will not activate relay
1. Entry code not set up for proper relay.
Remote keypad does not work
1. Check remote keypad indicator for power.
2. Call installation company for service.
All products returned for warranty service require a Return Product
Authorization Number (RPA#). Contact Linear Technical Services at
1-800-421-1587 for an RPA# and other important details.
Main or remote keypad will not activate a relay
1. Entry code is not assigned.
2. Keypad may be in lockout from too many incorrect attempts. Wait
one minute for lockout to clear and try again.
3. Call installation company for service.
FCC Notice
Changes or modifications not expressly described in this manual or
approved by the manufacturer could void the user’s authority to operate
the equipment.
This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
Resident’s Telephone does not ring when a visitor calls
1. Resident’s telephone number programmed incorrectly.
2. Check AE-500 telephone line.
3. Call resident from another line or cell phone to determine if the
resident’s telephone is working.
4. Call installation company for service.
Transmitter does not activate relay
1. Transmitter button setting programmed to “no relay” (would effect
all transmitters).
2. Transmitter block not enrolled.
3. Specific transmitter is deactivated in the system.
4. Call installation company for service.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Copyright © 2008 Linear LLC
221000 E
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