Lindy Switch 32361 User Manual

LINDY CPU Switch  
Dual/Quad Pro  
Manual  
English  
LINDY Art. Nr. 32361 LINDY CPU Switch Dual Pro 4 Port  
LINDY Art. Nr. 32362 LINDY CPU Switch Dual Pro 8 Port  
LINDY Art. Nr. 32364 LINDY CPU Switch Quad Pro 16 Port  
GB  
USA  
An electronic version of this manual may be downloaded  
D
F
A German version of this manual may be downloaded from  
A French version of this manual may be downloaded from  
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Warranty  
LINDY Electronics Ltd warrants that this product shall be free from defects in  
workmanship and materials for a period of 1 year from the date of original purchase.  
If the product should fail to operate correctly in normal use during the warranty  
period, LINDY will replace or repair it free of charge. No liability can be accepted for  
damage due to misuse or circumstances outside LINDY’s control. Also LINDY will  
not be responsible for any loss, damage or injury arising directly or indirectly from  
the use of this product. LINDY’s total liability under the terms of this warranty shall in  
all circumstances be limited to the replacement value of this product. If any difficulty  
is experienced in the installation or use of this product that you are unable to  
resolve, please contact your supplier.  
Radio Frequency Energy  
Shielded cables must be used with this equipment to maintain compliance with radio  
frequency energy emission regulations and ensure a suitably high level of immunity  
to electromagnetic disturbances.  
interference to radio communication. It has been  
tested and found to comply with the limits for a  
class A computing device in accordance with  
the specifications in Subpart J of part 15 of FCC  
rules, which are designed to provide reasonable  
protection against such interference when the  
equipment is operated in a commercial  
environment. Operation of this equipment in a  
residential area may cause interference, in  
which case the user at his own expense will be  
required to take whatever measures may be  
necessary to correct the interference. Changes  
or modifications not expressly approved by the  
manufacturer could void the user’s authority to  
operate the equipment.  
European EMC directive 89/336/EEC  
This equipment has been tested and found to  
comply with the limits for a class A computing  
device in accordance with the specifications in  
the European standard EN55022. These limits  
are designed to provide reasonable protection  
against harmful interference. This equipment  
generates, uses and can radiate radio frequency  
energy and if not installed and used in  
accordance with the instructions may cause  
harmful interference to radio or television  
reception. However, there is no guarantee that  
harmful interference will not occur in a particular  
installation. If this equipment does cause  
interference to radio or television reception,  
which can be determined by turning the  
Canadian Department of Communications  
RFI statement  
This equipment does not exceed the class A  
limits for radio noise emissions from digital  
apparatus set out in the radio interference  
regulations of the Canadian Department of  
Communications.  
equipment on and off, the user is encouraged to  
correct the interference with one or more of the  
following measures: (a) Reorient or relocate the  
receiving antenna. (b) Increase the separation  
between the equipment and the receiver. (c)  
Connect the equipment to an outlet on a circuit  
different from that to which the receiver is  
connected. (d) Consult the supplier or an  
experienced radio / TV technician for help.  
Le présent appareil numérique n’émet pas de  
bruits radioélectriques dépassant les limites  
applicables aux appareils numériques de la  
classe A prescrites dans le règlement sur le  
brouillage radioélectriques publié par le  
ministère des Communications du Canada.  
FCC Compliance Statement (United States)  
This equipment generates, uses and can radiate  
radio frequency energy and if not installed and  
used properly, that is, in strict accordance with  
the manufacturer’s instructions, may cause  
LINDY Dual/Quad PRO  
Installation and Use  
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Contents  
1. Introduction.....................................................................................5  
1.1 Key features and benefits.......................................................................6  
1.2 LINDY Dual/Quad PRO package contents.............................................8  
1.3 LINDY Junior Extender receiver package contents................................8  
1.4 LINDY Pro Extender receiver package contents ....................................8  
1.5 Product information ................................................................................9  
2. Installation.......................................................................................13  
2.1 What you will need ................................................................................13  
2.2 Mounting the LINDY Dual/Quad PRO ...................................................15  
2.3 Connecting your devices .......................................................................15  
2.4 Configuring your PCs ............................................................................16  
2.5 Structuring your LINDY Dual/Quad PRO installation .............................17  
2.6 Maximising the video quality ..................................................................22  
2.7 Other useful installation information ......................................................23  
2.8 Re-enabling a disconnected PS/2 mouse ..............................................23  
2.9 Hot plugging the LINDY Dual/Quad PRO into running systems and re-  
enabling disconnected PS/2 CPU mouse connections ................................24  
3. Configuring the LINDY Dual/Quad PRO ......................................26  
3.1 Configuration summary...........................................................................26  
3.2 Enabling password security....................................................................27  
3.3 Setting an ADMIN password...................................................................28  
3.4 Creating and editing user accounts .......................................................28  
3.5 Creating and editing computer names....................................................29  
3.6 Setting the SETUP OPTIONS and GLOBAL PREFERENCES...............33  
LINDY Dual/Quad PRO  
Installation and Use  
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4. Using the LINDY Dual/Quad PRO..................................................39  
4.1 Rear panel special function switches .....................................................39  
4.2 Power supply connections and indicators .............................................39  
4.3 USER display and key switch.................................................................39  
4.4 COMPUTER display and key switch.......................................................40  
4.5 Activity indicators ...................................................................................41  
4.6 Selecting a computer using the front panel controls...............................41  
4.7 Logging on to the LINDY Dual/Quad PRO .............................................42  
4.8 Keyboard hotkeys ..................................................................................43  
4.9 Selecting computers using the mouse....................................................45  
4.10 Selecting computers using the on-screen menu...................................46  
4.11 The reminder banner ...........................................................................50  
4.12 Setting the USER PREFERENCES......................................................51  
4.13 Using the FUNCTIONS menu...............................................................52  
4.14 Querying the routing status ..................................................................53  
4.15 Using the dual access ports (1 and 3) .................................................54  
4.16 Cascading LINDY Dual/Quad PRO’s ...................................................54  
4.17 Resetting user port keyboards and mice .............................................55  
4.18 Using the LINDY extender ...................................................................56  
4.19 What to do if you forget your ADMIN password ...................................56  
4.20 Saving and restoring the menu configuration to and from an Excel  
compatible spreadsheet........................................................................57  
5. Upgrading the LINDY Dual/Quad PRO's firmware ......................60  
Appendices  
A - Cable and connector specifications.................................................................65  
B - Problem solving...............................................................................................68  
LINDY Dual/Quad PRO  
Installation and Use  
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1. Introduction  
Thank you for purchasing the LINDY Dual/Quad PRO. Your LINDY Dual/Quad PRO  
is a very high performance Keyboard, Video monitor and Mouse (KVM) sharing  
device which supports a wide range of PC hardware and software platforms. The  
LINDY Dual/Quad PRO supports multiple users and enables each user to  
independently access the connected computers.  
An On-Screen-Display (OSD) menu system is provided for easy computer selection  
and control. This enables users to select computers by name or description without  
having to remember the port that the computer is physically connected to. The OSD  
menu system also provides a security structure that enables the system  
administrator to allocate access rights to each user on a login basis.  
LINDY Dual/Quad PRO products are fitted with one (2) or two (4) dual access user  
ports. These dual access ports have both traditional KVM connectors for local  
keyboard, monitor and mouse connections and an RJ45 link for connection to a  
remote LINDY extender unit. This gives the user the ability to connect to the LINDY  
Dual/Quad PRO from up to 200 metres away using common twisted pair network  
cable whilst still having the ability to access the LINDY Dual/Quad PRO using a  
local KVM console.  
We trust that you will be delighted with the function of your new LINDY Dual/Quad  
PRO. We are always interested to hear any suggestions that you may have for  
additional features or functionality (email to: [email protected]). Product  
enhancement upgrades are provided free of charge during the warranty period and  
benefits that are offered by your LINDY Dual/Quad PRO are listed in section 1.1  
LINDY explains:  
What does KVM stand for?  
Throughout this manual the abbreviation KVM is used to refer to the combination of  
a Keyboard, Video monitor and Mouse that is used to access a computer. A KVM  
console usually consists of a keyboard, monitor and mouse although sometimes  
only a keyboard and monitor may be used. Devices such as the LINDY Dual/Quad  
PRO are generally known as KVM sharers or KVM switches.  
LINDY Dual/Quad PRO  
Installation and Use  
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1.1 Key features and benefits  
Enables many computers to be independently controlled by multiple users.  
On-screen menu allows computers to be selected by name or description.  
Configurable security enables administrator to assign access rights to users.  
Dual-access port(s) with built-in 200 metre LINDY extender connections enable  
the LINDY Dual/Quad PRO to be controlled from local and remote KVM consoles.  
Two independent users are supported on 2 models via one local KVM port and  
one dual-access local / remote KVM port.  
Four independent users are supported on 4 models via two local KVM ports and  
two dual-access local / remote KVM ports.  
Advanced On-Screen Display (OSD) for easy control and configuration.  
Channel switching by On-Screen Display, front panel key, keyboard hotkey, or 3  
button mouse.  
Supports high bandwidth monitors at resolutions up to 1920 x 1440.  
Fully flash upgradable via the serial port (upgrade cable included).  
Supports a very wide range of software including Windows 3.X, WFWG, 95, 98,  
2000, NT, ME, XP, DOS, Unix, Linux, NetWare, OS/2, BSD etc.  
Video channels support Display Data Channel (DDC/DDC1/DDC2) signalling.  
Supports desktop and laptop PCs, RS6000s, DEC Alphas, and Silicon Graphics  
computers.  
Dual power supply capability and front panel "healthy voltage" indicators provide  
power redundancy, high reliability and peace of mind.  
Support for up to 16 user access profiles and 512 named computers.  
The colours and position of the OSD menu may be changed by each user.  
Optional small-sized reminder banner permanently confirms the selected  
computer.  
Supports three computer control modes - Exclusive, Shared and Video Only.  
LINDY Dual/Quad PRO  
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OSD routing status window shows the computers that are currently being  
controlled by the KVM consoles.  
Compact 1U (2) and 2U (4) cases may be neatly fitted under a monitor or fixed  
into a 19 inch rack using the supplied rack-mount kit.  
SmartBoot ensures reliable simultaneous bootup of all computers.  
User and computer name information may be uploaded to a PC and saved in an  
Excel compatible file. This file may be edited in Excel and downloaded back to the  
CPU Switch.  
Mixed AT/PS2 keyboards and PS2/RS232 mice supported as standard.  
Can be cascaded to a depth of four levels to provide a video switching network.  
Automatically restores keyboard and mouse states when channel changed.  
Supports keyboard modes 1,2 and 3 and mouse prompt and stream modes for  
maximum compatibility.  
Includes screen saver, auto-scan, variable hotkey and name search options.  
Supports moving or blank screen savers and auto-logout on screen save option.  
Wheel mouse may be used to launch and operate the OSD menus.  
User may select English, French or German OSD menus.  
Positive confirmation of selected ports on local and cascaded LINDY Dual/Quad  
PRO’s achieved by full acknowledgement signalling across all cascaded units.  
Supports Microsoft IntelliMouse, IntelliMouse Explorer and other common wheel  
mice.  
Supports keyboards with extra Internet and audio function keys because the  
keyboard data is kept in its native format.  
Mouse restoration functions to enable ‘hot plugging’ of certain systems.  
Front panel controls may be locked for secure operation.  
Individual power-down reset of user ports enables hot-swapping of KVM  
consoles.  
Standard colour-coded cable connections make installation easy and  
inexpensive.  
LINDY Dual/Quad PRO  
Installation and Use  
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1.2 LINDY Dual/Quad PRO package contents  
LINDY Dual/Quad PRO.  
Power supply suitable for your country.  
6 x stick on self-adhesive rubber feet.  
2 x mounting brackets for fixing the unit into a 19 inch rack.  
4 x screws for fixing mounting brackets to LINDY Dual/Quad PRO  
(6 screws supplied with Quad PRO models)  
This installation guide.  
A serial cable for flash upgrades and upload / download functions.  
1.3 LINDY JUNIOR EXTENDER receiver package contents  
(part code 32391)  
LINDY Junior Extender receiver.  
Power supply suitable for your country.  
Installation and Use guide  
1.4 LINDY PRO EXTENDER receiver package contents  
(part code 32392)  
LINDY Pro Extender receiver.  
Power supply suitable for your country.  
Installation and Use guide.  
LINDY Dual/Quad PRO  
Installation and Use  
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1.5 Product information  
Fig. 1 - LINDY Dual/Quad PRO models viewed from the front  
LINDY Dual/Quad PRO  
Installation and Use  
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Fig. 2 - LINDY Dual/Quad PRO 8 and 16 port models viewed from the rear  
(4 and 12 port models are similar but with less computer ports)  
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Fig. 3 - LINDY Junior Extender (top) and LINDY Pro Extender (below)  
receiver units  
LINDY Dual/Quad PRO  
Installation and Use  
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Fig. 4 - Mounting the LINDY Extender into its 19 inch rack mounting bracket  
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Installation and Use  
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2. Installation  
LINDY explains:  
Flexible configuration  
The LINDY Dual/Quad PRO has many ports for connection to computers,  
keyboards, mice, monitors and LINDY Link extenders. There are no restrictions  
placed upon which ports are connected to devices and you can leave any of the  
ports disconnected if you wish. You do not need to connect a keyboard, monitor and  
mouse to each user port if you do not wish to use all of these. You may perhaps  
decide to connect just a keyboard and monitor or you may decide to connect to just  
one user port. All of these configurations are supported. What's more, your devices  
do not all need to be of the same type. You may wish to use a large high-resolution  
monitor with an extended keyboard and a wheel mouse on one user port and a  
smaller monitor with a basic mouse and keyboard on another. The LINDY  
Dual/Quad PRO intelligently handles these mixtures of devices.  
2.1 What you will need  
For the computer connections you will need:  
Cables to connect the LINDY Dual/Quad PRO to each of your computer  
keyboard, video and mouse ports. Cable specifications are given in appendix A.  
LINDY 3-in-1 keyboard / video / mouse combination cables are particularly  
recommended for neatness, convenience and video quality. (You do not need to  
connect a mouse cable if you are not using the mouse).  
A suitable mouse driver for your PCs. Supported types are:  
- PS/2 or RS232 two button mouse driver (any manufacturer).  
- Microsoft mouse driver (including IntelliMouse).  
- Logitech mouse driver (including two button, three button and wheel mouse).  
- General mouse drivers that are supplied with the operating system.  
For the local user port connections you will need:  
A monitor with a standard VGA-style 15-pin analogue video connector that will  
work when connected directly to each of your PCs. LINDY Dual/Quad PRO supports  
low and high resolution monitors.  
LINDY Dual/Quad PRO  
Installation and Use  
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A PS/2 or AT style keyboard. If you are using an AT keyboard with a 5-pin  
connector you may connect this to the LINDY Dual/Quad PRO using a standard AT  
to PS/2 keyboard adapter. LINDY Dual/Quad PRO supports standard keyboards  
and keyboards with extra media control and Internet navigation keys.  
All LINDY PS/2 Mice and PS/2 style two or three button Microsoft or Logitech  
compatible mouse or a Microsoft IntelliMouse compatible mouse. If you wish to use  
the mouse to switch the LINDY Dual/Quad PRO's channel then you will need a three  
button mouse or an IntelliMouse.  
(The LINDY Dual/Quad PRO supports ‘Internet / scroll mice’ that are compatible with  
the Microsoft IntelliMouse. These are fitted with a wheel or other scroll control and  
sometimes have additional buttons. Examples are: Microsoft IntelliMouse, Logitech  
Pilot Mouse+, Logitech MouseMan+, Genius NetMouse and Genius NetMouse Pro.)  
For the integrated LINDY Extender ports you will need:  
An LINDY Junior Extender or LINDY Pro Extender receiver. These receivers are  
not provided with the LINDY Dual/Quad PRO and may be purchased separately.  
The LINDY transmitter unit is built in to the LINDY Dual/Quad PRO.  
A suitable twisted pair cable that runs from the LINDY Dual/Quad PRO to the  
location where you wish to locate your remote keyboard, video monitor and mouse.  
The LINDY Dual/Quad PRO built-in extender uses the same type of cable that is  
commonly used for Ethernet networks. This type of wiring is often installed into  
buildings and terminated at wiring sockets in various locations. If you have this type  
of wiring then you will just need to run a standard network-style patch cable between  
the wiring socket and the LINDY Dual/Quad PRO at one end and between the wiring  
socket and the LINDY extender at the other end.  
IMPORTANT WARNING  
Do not connect the CPU Switch's extender ports to an Ethernet hub or other  
digital network device. The s ignals carried on the twis ted pair cable between  
the CPU Switch and the Lindy Extender are ANALOGUE. Plugging the CPU  
Switch or Lindy Extender into a digital network device s uch as a hub may  
damage you devices  
LINDY Dual/Quad PRO  
Installation and Use  
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Use of PS/2 and RS232 style mice with the LINDY Dual/Quad PRO - All of the  
mouse connections from LINDY Dual/Quad PRO to PCs support either a PS/2 or an  
RS232 mouse. LINDY Dual/Quad PRO automatically converts from the PS/2 mouse  
commands to RS232 serial mouse commands. Serial mice types are selected by  
using an adapter as described in Appendix A. The LINDY Dual/Quad PRO will  
operate without a mouse connected if you do not wish to use one.  
2.2 Mounting the LINDY Dual/Quad PRO  
The LINDY Dual/Quad PRO has been designed to be used either on a desktop or  
mounted in a 19 inch rack. If the LINDY Dual/Quad PRO is to be used on a desktop  
then you will need to stick the supplied self-adhesive rubber feet to the underside of  
the LINDY Dual/Quad PRO. If the LINDY Dual/Quad PRO is to be mounted in a 19  
inch rack then you will need to fit the rack mounting brackets to the side of the  
LINDY Dual/Quad PRO. Do this using the brackets and screws provided.  
2.3 Connecting your devices  
Ensure that the power is disconnected from the LINDY Dual/Quad PRO and all  
devices which are to be attached. Connect any local keyboards, monitors and mice  
to the user port connectors at the rear of the LINDY Dual/Quad PRO (see figure 2).  
The user ports are coloured white and the individual connectors are colour coded  
for your convenience. If you are connecting several KVM (Keyboard, Video monitor,  
Mouse) sets then you do not need to use the same brands or mix of devices on each  
user port.  
User ports 1 and 3 are dual access ports and may have both a local KVM  
(connected directly) and a remote KVM (connected via and LINDY extender)  
attached at the same time. The local and remote KVM’s share the port on a timeout  
basis but only one KVM may be using the port at any one time. If you are not using  
all the local KVM connections it is preferable to connect the KVM’s to ports that are  
not shared with the LINDY so that these KVM’s have fully independent access to the  
LINDY Dual/Quad PRO.  
Next connect each computer system unit in turn with the keyboard cable, mouse  
cable and video cable. LINDY 3-in-1 keyboard/video/mouse cables are  
recommended for maximum convenience and video quality. Remember that the  
video quality is maximised if the cables are kept as short as possible. Where  
LINDY Dual/Quad PRO  
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possible, 2 metre cables are recommended as these will give very high video  
quality. Any unused computer connections can be left unconnected. To connect  
computers with serial mouse connections and AT style keyboard connections use  
the adapters specified in appendix A. If you have an existing 6-pin mini-DIN to 9-pin  
serial adapter that came with a mouse it may not be suitable for use with the LINDY  
Dual/Quad PRO as the are several different standard wiring configurations for these  
adapters.  
The LINDY Dual/Quad PRO is now ready for connection to the mains using the  
mains power adapter supplied. It is important to apply power to the LINDY  
Dual/Quad PRO first, then power on the monitor and each of the computers in turn.  
Failure to switch the LINDY Dual/Quad PRO and computers on in the correct order  
can lead to the mouse and/or keyboard not being recognised by the computers  
when they are switched on.  
You may attach the power adapter to either power inlet A or power inlet B (see  
figure 2). These ports are both the same and are provided to enable you to connect  
a redundant (spare) power supply (see section 4.2 for more details). Connect your  
power adapter to either of the power inlet ports to power on the LINDY Dual/Quad  
PRO. There is no ON/OFF switch and the LINDY Dual/Quad PRO will start to  
operate as soon as the power is applied.  
2.4 Configuring your PCs  
Configure your PC in the same way that you would if your keyboard, mouse and  
monitor were all connected directly to your PC, but bearing in mind the following  
point:  
LINDY Dual/Quad PRO emulates Microsoft compatible serial, IntelliMouse and  
LINDY Dual/Quad PRO  
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PS/2 mice, so ensure that your PC software is configured for a Microsoft mouse of  
the correct type. Refer to the list of supported drivers in section 2.1.  
2.5 Structuring your LINDY Dual/Quad PRO installation  
A single LINDY Dual/Quad PRO 16 may be used to manage and control up to 16  
computers (see figure 5). For larger numbers of computers, Dual/Quad PRO units  
may be cascaded in a tree structure to form a video switching network (see figure 6).  
The LINDY Dual/Quad PRO unit at the top of this tree structure is normally used to  
control all the cascaded LINDY Dual/Quad PRO’s although other configurations are  
possible.  
The LINDY Dual/Quad PRO is fitted with an intelligent communication system that  
enables it to detect and communicate with other LINDY Dual/Quad PRO’s so that it  
is able to positively verify that all the cascaded LINDY Dual/Quad PRO’s have  
correctly responded to a switching request from the user. The LINDY Dual/Quad  
PRO’s communicate with each other via the keyboard cables.  
LINDY Dual/Quad PRO may be cascaded in a very flexible manner. Either 1, 2, 3 or  
4 links may be made between cascaded LINDY Dual/Quad PRO’s. The number of  
independent users supported by the system is determined by the number of  
cascade links that have been installed. If only two cascade links are made then only  
two users have simultaneous access to ports on the cascaded LINDY Dual/Quad  
PRO’s. The LINDY Dual/Quad PRO intelligently manages the cascade links and  
allocates them on a first come first served basis rather like a telephone network.  
LINDY Dual/Quad PRO may also be cascaded to single user LINDY Dual/Quad  
PRO products with the restriction that the LINDY Dual/Quad PRO units must be on  
the last layer of the tree and that no further units are cascaded off these.  
When cascading LINDY Dual/Quad PRO keep in mind the following rules  
The maximum number of layers in a LINDY Dual/Quad PRO cascade is four.  
You may cascade 4 units with 1, 2, 3 or 4 KVM links and 2 units with 1 or 2 KVM  
links. The number of KVM links that you install defines the number of simultaneous  
uses that are supported.  
Keep all cascade cables as short as possible. The video quality is maximised by  
using the shortest possible total cable run from computer to KVM.  
LINDY Dual/Quad PRO  
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If you are making multiple cascade links between LINDY Dual/Quad PRO then  
ensure that the cables are approximately the same length.  
LINDY Dual/Quad PRO devices may be cascaded to cascades but the Pro units  
must always be on the lowest level of the cascade (in other words you must not  
cascade an device off a Pro device)  
LINDY Dual/Quad PRO 4, 8, 12 and 16 models may be cascaded together.  
You must choose groups of cascade ports from the following table. When you  
cascade using a group of ports the system will allocate the first available free port in  
that group (see section 4.10 and 4.16 for more details)  
The following diagrams show some typical LINDY Dual/Quad PRO installations.  
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Fig. 5 - A typical installation using a single LINDY Dual/Quad PRO 8 Port  
LINDY Dual/Quad PRO  
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Fig. 6 - A cascaded application using multiple LINDY Dual/Quad PRO  
LINDY Dual/Quad PRO  
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Fig. 7 – An advanced application that uses two sets  
of cascaded LINDY Dual/Quad PROs  
LINDY Dual/Quad PRO  
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2.6 Maximising the video quality  
The LINDY Dual/Quad PRO supports very high bandwidth video signals and  
resolutions up to 1900 x 1440 pixels. It regenerates the video signals using wide  
band amplifiers in order to minimise any loss of video quality. All video cables  
introduce distortion onto the video signal. For short cables this is minimal but for  
longer cables the loss of quality can start to become noticeable particularly at higher  
video resolutions. To maximise the video quality of your LINDY Dual/Quad PRO  
installation we recommend the following:  
Use the shortest possible video cables between your devices. High quality two  
metre long cables such as the LINDY 3-in-1 combination cable will give excellent  
results.  
Avoid using cables with 15-pin D-type connectors that are not specifically  
designed to carry video signals - you will see a picture but the quality will be truly  
appalling with smudging, ghosting and loss of focus. Cables that are designed to  
carry video signals are constructed using three separate co-axial cores to carry the  
red, green and blue signals. These co-axial cores make the cable thick like the  
cable that you see coming out of the back of a monitor. Typically this cable will be  
8.5 to 9 mm in diameter. If your cable is thin (say 6mm in diameter) or does not look  
like the cable you would expect to see coming out of a monitor then it may well be  
an unsuitable 'data' cable. Such cables are only suitable for very low resolution  
DOS-style screens.  
Where possible use a single cable of the correct length rather than multiple  
extension cables. If you must use an extension cable then make sure that it is a  
cable that is specifically designed to carry video signals.  
When cascading LINDY Dual/Quad PRO’s use the shortest possible cables  
between units. Structure the installation so that the maximum cable run between  
computers and KVM’s is minimised. If possible keep this distance to below 30  
metres (100 feet).  
For longer distances use the LINDY extender.  
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2.7 Other useful installation information  
PC boot up sequence - When your PCs are powered on they communicate with  
any attached keyboards and mice and setup parameters required by the particular  
operating system. It is necessary for the LINDY Dual/Quad PRO to be attached and  
powered on during this sequence so that it can give the required responses and  
keep track of all the modes and settings requested by each of the connected PCs.  
Mouse characteristics - do not unplug a PS/2 mouse connection from a PC whilst  
the PC is on. Due to the design of PS/2 mice communications the mouse function on  
the PC will be lost and you will have to re-boot the PC to regain normal operation.  
Unplugging the mouse from the LINDY Dual/Quad PRO will also cause it to stop  
operating when it is plugged back in. RS232 mice can usually be unplugged and  
plugged back in provided that a mouse was connected when the operating system  
initially booted. The LINDY Dual/Quad PRO is fitted with a PS/2 mouse recovery  
system which allows you to disconnect and re-connect the shared mouse without  
powering down the system (although this is generally not advisable) - see section  
2.8 for details.  
Keyboard and mouse mode switching - The LINDY Dual/Quad PRO keeps a log  
of the keyboard and mouse mode and resolution settings requested by each of the  
connected PCs. These settings are automatically restored to the shared keyboard  
and mouse when the LINDY Dual/Quad PRO channel is switched thus ensuring  
maximum software compatibility. The keyboard num, caps and scroll lock states are  
an obvious example of this process.  
2.8 Re-enabling a disconnected PS/2 mouse  
If you disconnect the shared PS/2 mouse from the LINDY Dual/Quad PRO by  
accident during operation then the mouse operation will be lost when the mouse is  
plugged back in. To avoid having to reboot the entire system in this situation the  
LINDY Dual/Quad PRO is fitted with an automatic mouse recovery system.  
With the PS/2 mouse disconnected, change the channel using the keypad or  
keyboard hotkeys. The LINDY Dual/Quad PRO detects that the mouse has been  
disconnected and triggers the automatic recovery system. Plug in the PS/2 mouse  
and the LINDY Dual/Quad PRO will re-initialise it.  
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Alternatively you can reset the keyboard and mouse for a given user port by using  
the LINDY Dual/Quad PRO's keyboard and mouse reset function (see section 4.17).  
This function only resets the keyboard and mouse attached to the selected user  
port. It does not affect the status of any of the LINDY Dual/Quad PRO's other ports  
or the CPU connections.  
2.9 Hot plugging the LINDY Dual/Quad PRO into running systems  
and re-enabling disconnected CPU PS/2 mouse connections  
It is advisable to switch off the systems that are going to be connected to the LINDY  
Dual/Quad PRO before installation. However if this is not possible then most  
systems can be hot plugged by using the LINDY Dual/Quad PRO’s mouse  
restoration functions. The keyboard connection will normally restore itself  
automatically.  
On many PCs, mouse movement will be lost if the PS/2 mouse is unplugged and  
plugged back in whilst the PC is running. Mouse movement can then only be  
restored by rebooting the PC. This is because the mouse drivers only setup and  
enable the mouse when the PC is initially booted.  
If you have switched off your LINDY Dual/Quad PRO or you are attempting to ‘hot  
plug’ it into a system that is already running, you may be able to restore lost mouse  
movement using the LINDY Dual/Quad PRO's mouse restoration functions.  
Mouse restoration functions should be used with care as unpredictable results  
may occur if the wrong mouse type is selected. If in doubt restore the mouse  
by powering down the PC normally.  
Standard PS/2 mouse data uses a different data format to IntelliMouse data and so  
two reset functions are provided on the LINDY Dual/Quad PRO. The type of data  
format expected by the PC depends upon the driver and the type of mouse that was  
connected when the driver was booted. The following table may be used as a guide.  
Note that the mouse reset functions predict the likely mouse resolution settings but  
may not restore the speed or sensitivity of the mouse exactly as they were when the  
PC originally booted.  
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Type of mouse / system Driver type  
Connected at bootup  
Likely expected  
data format  
Suggested  
restoration  
PS/2  
PS/2 only  
IntelliMouse  
PS/2 only  
PS/2  
PS/2  
PS/2  
Standard  
Standard  
Standard  
PS/2  
IntelliMouse /  
LINDY Dual/Quad PRO  
IntelliMouse /  
LINDY Dual/Quad PRO  
IntelliMouse  
IntelliMouse  
IntelliMouse  
To restore lost mouse movement on a CPU connected to the LINDY Dual/Quad  
PRO:  
1) Select the CPU that has lost its mouse movement  
2) Activate the on-screen menu using the keyboard hotkeys  
3) Press F1 to view additional menus  
4) Select the FUNCTIONS menu  
5) Select RESTORE STANDARD MOUSE or RESTORE INTELLIMOUSE  
6) Exit the on-screen menu  
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3. Configuring the LINDY Dual/Quad PRO  
3.1 Configuration summary  
The LINDY Dual/Quad PRO is configured using the on-screen menu system which  
is activated by default when you first power on the system. It may also be accessed  
by using the keyboard 'hotkeys' (see section 4.8) or by using the LINDY Dual/Quad  
PRO's front panel keys (see section 4.6). The following steps summarise a typical  
configuration process. For more advanced information on each of the configuration  
steps please refer to the appropriate sections of this manual shown in brackets.  
Note: The LINDY Dual/Quad PRO is configured via the ADMIN user account. The  
LINDY Dual/Quad PRO will allow multiple users to be logged in under the ADMIN  
account but will only allow one of these users to be adding or editing computer  
names or user profiles or setting global and setup options at any one time.  
Step 1 - Decide if you are going to use password security  
The LINDY Dual/Quad PRO may be run with security enabled or disabled. With  
security disabled, all user ports have full access to all of the computers and full  
administration rights. The LINDY Dual/Quad PRO is shipped to you with security  
disabled. This mode is suitable for simple installations with a small number of users.  
Larger installations or systems with larger numbers of users will require password  
security to be enabled. In this mode, each user logs on to the system and is  
allocated access rights to defined computers by the system administrator. This  
mode is recommended for most systems (see section 3.2 for details on how to  
enable security). If you are not using security the go to step 4.  
Step 2 - Create an ADMIN (administration) account password  
The LINDY Dual/Quad PRO has a fixed user account that cannot be deleted named  
ADMIN. This user account is the only one that is able to make important system  
changes. If you are going to be using security then you should allocate a password  
to this account (see section 3.3 for instructions).  
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Step 3 - Create user accounts  
Login to the LINDY Dual/Quad PRO using the ADMIN account and add user profiles  
and passwords for each of the system users (see section 3.4). The LINDY  
Dual/Quad PRO supports up to 16 user profiles.  
Step 4 - Add / edit names to identify your computers  
Whilst you are logged into the LINDY Dual/Quad PRO using the ADMIN account,  
create names for each of the computers that you have attached to the system. The  
LINDY Dual/Quad PRO creates default names for each of its ports (Computer 1 to  
Computer 16). These default names may be edited as required. Whilst adding the  
computer names you can define which users will have access to each computer.  
Each computer has an associated 8 digit port number which defines its location. If  
you are using a single LINDY Dual/Quad PRO then all the computers will have two  
digit port numbers (01 to 16). If you are cascading LINDY Dual/Quad PRO’s then  
each computer will have a four, six or eight digit port number depending on the  
number of cascade levels that have been connected (see section 4.10 for details).  
The LINDY Dual/Quad PRO supports up to 512 computer names although special  
versions are available that support more names.  
Step 5 - Set the required SETUP OPTIONS and GLOBAL PREFERENCES  
Use the ADMIN account to select the required SETUP OPTIONS and GLOBAL  
PREFERENCES. The SETUP OPTIONS menu is used to configure important  
system operating parameters such as security mode, language, hotkeys and control  
options. The GLOBAL PREFERENCES menu is used to select various timing  
characteristics and other options.  
3.2 Enabling password security  
The LINDY Dual/Quad PRO may be operated with or without security enabled. With  
no security all users will have full administration rights and full access to all the  
connected computers. For systems with several users this may not be desirable.  
System security is enabled using the on-screen menu. The on-screen menu is  
activated automatically when you first switch on the LINDY Dual/Quad PRO but may  
also be selected using the keyboard hotkeys (see section 4.8) or the front panel  
controls (see section 4.6).  
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To switch on the password security system:  
From the main on-screen menu press F1 for MORE MENUS.  
Select SETUP OPTIONS from the menu.  
Move the menu bar over the SECURITY option.  
Press SPACE BAR to enable security.  
Press ESC to quit from the menu.  
3.3 Setting an ADMIN password  
The LINDY Dual/Quad PRO supports up to 16 user profiles. The administrator of the  
system can grant or deny users access to any of the connected computers and has  
complete control over the setup of the system. The administrator accesses the  
system via a special user named ADMIN. This profile may not be altered or deleted  
from the system and has full access rights to all computers and system parameters.  
Consequently it is advisable to set a password for this user.  
To set a password for the ADMIN user:  
From the main on-screen menu press F1 for MORE MENUS.  
Select EDIT USER LIST from the menu.  
Move the menu bar over the ADMIN user.  
Press RETURN or ENTER to edit the ADMIN user.  
Press RETURN or ENTER again to edit the ADMIN user's password.  
Make sure that the password you want is displayed.  
Press RETURN or ENTER to save the password.  
You will now see the "Edit Access Rights" menu. The ADMIN user always has  
access to all the computers. Press RETURN or ENTER again to quit from this  
menu.  
3.4 Creating and editing user accounts  
To create user accounts:  
Ensure that you are logged on as the ADMIN user.  
From the main on-screen menu press F1 for MORE MENUS.  
Select EDIT USER LIST from the menu.  
Press INSERT to add a new user.  
Type in the name of the new user and press RETURN or ENTER.  
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Type in the password for the new user and press RETURN or ENTER.  
(You may leave the password field blank if you do not want to define a password)  
Define the computers that you want this user to have access to using the SPACE  
BAR and function keys as directed on the menu. The user will have access to all  
the starred (selected) computers. Don't worry if all the computers have not yet  
been defined. You can allocate users access to computers when you add the  
computer names later.  
Press RETURN or ENTER to create the user.  
Follow a similar process to edit users:  
In the EDIT USER LIST use the menu bar to select the user that you want to edit.  
Press ENTER or RETURN to edit the user's name, password and access rights.  
Press RETURN or ENTER if you want to keep the existing entries.  
3.5 Creating and editing computer names  
Computer names provide a very convenient way of selecting and identifying  
computers that are attached to the LINDY Dual/Quad PRO. You can select  
computers by port number (see sections 4.8 and 4.16) but when you have several  
computers it becomes hard to remember which computer is attached to which port.  
By defining descriptive computer names you can select the required computer from  
an on-screen menu without having to remember which physical port the computer is  
connected to. For each computer name that you define you can grant or deny  
access to any of the defined users.  
Each computer name that you define will have an associated port number. This is  
the LINDY Dual/Quad PRO port that the computer is attached to. If all of your  
computers are connected to a single LINDY Dual/Quad PRO then all the port  
numbers will be two characters long (for example: 01, 02, 03, 16 etc.). If you are  
cascading LINDY Dual/Quad PRO then the port numbers will be four, six or eight  
characters long depending upon whether you have two, three or four levels of  
cascade (see figure 7). See the end of this section and section 4.10 for an  
explanation of how the port numbers are constructed. The LINDY Dual/Quad PRO  
supports up to 512 computer names.  
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To create computer names:  
Ensure that you are logged on as the ADMIN user.  
From the main on-screen menu press F1 for MORE MENUS.  
Select EDIT COMPUTER LIST from the menu.  
Press INSERT to add a new computer name.  
Type in the name of the computer and press RETURN or ENTER.  
Type in the port number for this computer and press RETURN or ENTER.  
Define the users that you want user to have access to this computer the SPACE  
BAR and function keys as directed on the menu. The starred users will have  
access to this computer. Don't worry if all the users have not yet been defined.  
You can allocate computers to users when you add the users later.  
Press RETURN or ENTER to create the new computer name.  
When you are adding computers it is advisable to setup just one name for any  
particular port. Avoid creating two names for the same port as this can lead to  
confusion. Also, if you are using ports to cascade to other LINDY Dual/Quad PRO’s,  
avoid setting up unique names for individual ports that form part of a group of ports  
that are being used to cascade. For example, if you are using group 41 (ports 1,2,3  
and 4) to cascade to another LINDY Dual/Quad PRO then avoid setting up  
individual names for these ports.  
Follow a similar process to edit computer names:  
In the EDIT COMPUTER LIST use the menu bar to select the computer that you  
want to edit. Press ENTER or RETURN to edit the computer's name or change the  
users who you want to have access to this computer. Press RETURN or ENTER if  
you want to keep the existing entries.  
Creating entries for computers connected to cascaded LINDY Dual/Quad  
PRO’s  
You can cascade LINDY Dual/Quad PRO 4 units using one, two, three or four KVM  
links and LINDY Dual/Quad PRO 2 units using one or two KVM links. Section 2.5  
explains the rules that you must follow when installing a LINDY Dual/Quad PRO  
cascade. The number of cascade links that you install determines the number of  
simultaneous users that can access computers on the cascaded LINDY Dual/Quad  
PRO’s. Ideally if you are cascading 4 units then you should use four cascade links  
as this will cause no blocking and will allow all four users simultaneous access to all  
computers.  
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Each computer name that you add to the on-screen menu has an associated port  
number that tells the LINDY Dual/Quad PRO where to find the computer. Port  
numbers for computers attached to a single LINDY Dual/Quad PRO are simply the  
port number that the computer is attached to. Port numbers for computers  
connected to cascaded LINDY Dual/Quad PRO’s are constructed by defining the  
port routing that is required to get from the user's KVM to the computer.  
Figure 7 illustrates how port numbers are constructed and how the physical  
configuration of a cascaded system relates to entries in the on-screen menu. The  
illustrated configuration is an unlikely configuration in practice but has been chosen  
for explanation purposes. If you make multiple cascade links then they must be  
connected to the groups of ports defined in figure 8. These ports have associated  
group port numbers. The LINDY Dual/Quad PRO uses this group port number to  
connect to the first available port in that group. For example, group port number 21  
comprises of ports 1 and 2. If these ports are linked to a cascaded LINDY  
Dual/Quad PRO and users try to connect to computers that are attached to the  
cascaded LINDY Dual/Quad PRO, the system will allocate the cascade links to the  
first two users on a first come first served basis. Further users that try to connect to  
computers on the cascaded LINDY Dual/Quad PRO will get a message saying that  
no cascade links are available and they will not be able to connect to the cascaded  
LINDY Dual/Quad PRO until one of the previous users has finished with one of the  
cascade links.  
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Fig. 7 - Creating menu entries for computers that are  
connected to cascaded LINDY Dual/Quad PRO’s  
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Fig. 8 - Possible cascade groups and their associated names  
3.6 Setting the SETUP OPTIONS and GLOBAL PREFERENCES  
The SETUP OPTIONS and GLOBAL PREFERENCES are system operating  
parameters that apply to the whole system rather than to individual users. These  
may only be setup or changed by the system administrator logged in using the  
ADMIN account. From the main menu press F1 for MORE MENUS. Use the cursor  
keys to position the menu bar over SETUP OPTIONS or GLOBAL PREFERENCES.  
Press ENTER or RETURN to view the individual menus. Use the cursor keys to  
place the menu bar over the required option and then use SPACE BAR to change  
the option as required. Press ESC to quit and save the changes.  
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3.6.1 SECURITY  
Accessed from menu: SETUP OPTIONS  
Settings: DISABLED, ENABLED  
With security disabled there is no requirement for users to login to the system. All  
users have full access to all the connected computers and full administration rights.  
With security enabled, users are required to login to the LINDY Dual/Quad PRO.  
Each user is allocated access rights to computers by the system administrator and  
they are only able to see the computers that they have access to on their on-screen  
menu.  
3.6.2 LANGUAGE  
Accessed from menu: SETUP OPTIONS  
Settings: ENGLISH, FRENCH, GERMAN  
This option specifies the language that is used for the on-screen menu and the  
keyboard layout that is assumed for the keyboard. When the French option is  
selected the keyboard is assumed to have an AZERTY format. When the English  
and German options are selected the keyboard is assumed to have a QWERTY  
format. The new language settings are enabled when you quit from the SETUP  
OPTIONS menu. The language option only affects the way that the CPU Switch  
interprets the keyboard keys, it does not affect the way that the computers interpret  
the keyboard. It is advisable to avoid setting a language that you do not understand  
as all the menus will change to use the new language and you may have difficulty  
reselecting your original language.  
3.6.3 HOTKEYS  
Accessed from menu: SETUP OPTIONS  
Settings: CRTL+ALT, CTRL+SHIFT, ALT+SHIFT, ALT GR, LEFT ALT+RIGHT ALT,  
LEFT CTRL+LEFT ALT, RIGHT CTRL+RIGHT ALT, DISABLED  
The keyboard hotkeys are special combinations of keys that, when used together  
with certain keyboard "command keys", perform special LINDY Dual/Quad PRO  
functions. For example, pressing the hotkeys together with the "M" key will cause  
the on-screen menu to be displayed on your monitor. Other hotkey combinations  
allow you to query which computer you are connected to and to move the on-screen  
menu around the screen. You can also use the hotkeys together with the port  
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number to quickly select a chosen computer without activating the on-screen menu.  
See section 4.8 for full details on using keyboard hotkeys to control the LINDY  
Dual/Quad PRO. We do not normally recommend that you disable the hotkeys but if  
you choose to do this then you will need to access the on-screen menu using the  
LINDY Dual/Quad PRO's front panel controls.  
3.6.4 KEYPAD CONTROLS  
Accessed from menu: SETUP OPTIONS  
Settings: ENABLED, DISABLED  
The key controls on the front of the LINDY Dual/Quad PRO may be disabled so that  
it is only possible to select the special channels "o" and "0" (the on-screen menu  
and the non-existent channel zero).  
3.6.5 EXCLUSIVE USE  
Accessed from menu: SETUP OPTIONS  
Settings: ALLOWED, DISABLED  
In normal operation, the LINDY Dual/Quad PRO will allow two or more users to  
share access to a computer. In this mode, the computer's video picture will be  
displayed on all the user's monitors but only one user may have active control of the  
computer's keyboard and mouse at any one time. The LINDY Dual/Quad PRO  
detects an active user by looking for keyboard and mouse data. A user becomes  
inactive if no keyboard or mouse data has been received by the LINDY Dual/Quad  
PRO for a specified timeout period. Whilst one user is active all the other users that  
are connected to the same computer will see a "video only" message displayed on  
their screen.  
There may be situations where particular users want to be able to control and view  
their computers in private with exclusive use. The LINDY Dual/Quad PRO has the  
facility to allow users to select exclusive use of computers but this facility should be  
used with care. When exclusive use is requested the video from the selected  
computer is only available to the user with exclusive access. Users that have  
selected exclusive access are never timed out by the LINDY Dual/Quad PRO and so  
all other users are effectively "locked out" until the exclusive user switches to  
another computer or logs out. This could potentially be very irritating if a user has  
selected exclusive use and has then left their desk without logging out. This would  
prevent other users from working on the computer until they came back.  
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Consequently the system administrator can disable all exclusive use so that all  
connections are shared.  
3.6.6 AUTOMATIC LOGOUT  
Accessed from menu: SETUP OPTIONS  
Settings: DISABLED, ENABLED  
The CPU Switch enables you to restrict access to your computers on a login basis.  
If a user forgets to logout when they have finished accessing the CPU Switch then  
the user console may unintentionally be left with full access to all the computers.  
The CPU Switch may be set to automatically logout unattended user consoles when  
the screen saver kicks in. This reduces the risk of security problems by preventing  
user consoles remaining in a permanent “logged-in” state when there is no keyboard  
or mouse activity. The automatic logout feature is only enabled when the screen  
saver feature is active (i.e. not disabled).  
3.6.7 MOUSE SWITCHING  
Accessed from menu: GLOBAL PREFERENCES  
Settings: ENABLED, DISABLED  
Like most LINDY Electronics Ltd KVM switches, the LINDY Dual/Quad PRO channel  
may be switched using a three button mouse or IntelliMouse (see section 4.9).  
Pressing the central button or wheel button together with the left hand mouse button  
will cause the LINDY Dual/Quad PRO to switch to the next available computer.  
When mouse switching is enabled the central mouse button or wheel mouse button  
is allocated to control the LINDY Dual/Quad PRO and is not therefore available for  
use by computer applications. If you want to use the central mouse button within  
your applications you will need to disable mouse switching. The rotation action of an  
IntelliMouse wheel is not affected and is always available to the PC application.  
3.6.8 SCREEN SAVER  
Accessed from menu: GLOBAL PREFERENCES  
Settings: DISABLED; 2, 5, 7, 10,15, 20 & 30 MINUTES  
To avoid burning out the phosphor on CRT monitor screens, the LINDY Dual/Quad  
PRO can be set to blank the screen after no keyboard or mouse activity has been  
detected for a selected timeout period. If preferred, the user can blank the screen  
manually by selecting channel '0' using the keyboard hotkeys or by pressing ESC  
from the login screen.  
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3.6.9 AUTOSCAN MODE  
Accessed from menu: GLOBAL PREFERENCES  
Settings: ACTIVE, ALL  
The LINDY Dual/Quad PRO supports an autoscan mode that automatically scans  
between the connected computers in sequence. The LINDY Dual/Quad PRO can be  
set to scan ALL the available computers or just the available computers that are  
currently powered on (the ACTIVE computers). Scanning just the active computers  
avoids blank screens from being displayed and stops the monitor from going into a  
power down state on every scan cycle.  
WARNING - Many modern monitors are fitted with automatic power save relays  
and will switch off after a few seconds if connected to an inactive PC. If you  
are using such a monitor you must not set the LINDY Dual/Quad PRO to scan  
ALL ports. Constant switching on and off of your monitor's relay will  
eventually damage your monitor.  
3.6.10 AUTOSCAN TIME  
Accessed from menu: GLOBAL PREFERENCES  
Settings: DISABLED; 2, 5, 7, 10, 15, 20, 30 SECONDS  
The autoscan time defines the length of time that the LINDY Dual/Quad PRO will  
display video from an autoscanned computer before changing to the next computer.  
If the DISABLED setting is chosen then no autoscan functions will be available.  
3.6.11 OSD DWELL TIME  
Accessed from menu: GLOBAL PREFERENCES  
Settings: 1, 2, 3, 5, 10 SECONDS  
After a successful computer channel change the LINDY Dual/Quad PRO will display  
a confirmation message for a few seconds. The length of time that this confirmation  
message dwells on the screen may be changed. Options are 1, 2, 3, 5 and 10  
seconds.  
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3.6.12 USER TIMEOUT  
Accessed from menu: GLOBAL PREFERENCES  
Settings: 2, 5, 10, 30 SECONDS; 1, 5, 10 MINUTES  
When two users are connected to the same computer only one can have access at  
any one time. When no keyboard or mouse data has been received from the active  
user port for the user timeout period the LINDY Dual/Quad PRO will allow other  
users to access the computer. The new port then becomes the active port until it too  
times out. To avoid confusion between users it is desirable to set the timeout period  
to be sufficiently long so that user's work is not needlessly interrupted by other users  
and sufficiently short to ensure good overall system efficiency. The user timeout  
value also controls the timeout between the local and remote access points on user  
ports 1 and 3.  
3.6.13 RS232 Mouse Type  
Accessed from menu: GLOBAL PREFERENCES  
Settings: INTELLIMOUSE, 2 BUTTON, 3 BUTTON  
These setting control the type of RS232 mouse that the LINDY Dual/Quad PRO  
reports to computers. All the necessary conversions are dealt with automatically with  
the LINDY Dual/Quad PRO. The IntelliMouse setting sends four byte mouse reports  
to the computers and is therefore very slightly more sluggish than the others that  
send three byte mouse reports. RS232 mice are almost always more sluggish than  
PS/2 types because the data rate is much slower.  
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4. Using the LINDY Dual/Quad PRO  
This section explains the general operation of the LINDY Dual/Quad PRO. We  
recommend that you read this section before starting to use the product.  
4.1 Rear panel special function switches  
Before powering on the LINDY Dual/Quad PRO ensure that the two option switches  
on the rear are set to the OFF (up) position. Option switch 1 is reserved for future  
use and option switch 2 is used to enable firmware upgrades (see section 5).  
4.2 Power supply connections and indicators  
The LINDY Dual/Quad PRO is fitted with two power inlets that are labelled A and B  
(see figure 2). These power inlets are both the same and either inlet may be used to  
power the LINDY Dual/Quad PRO. The LINDY Dual/Quad PRO is shipped with a  
single power adapter but you may optionally purchase a second power adapter to  
provide power supply redundancy (part code PSU-IEC-5VDC). Plug the power  
adapter into one of the inlets. The power indicators on the front of the LINDY  
Dual/Quad PRO (see figure 1) monitor the voltage that is being supplied to each  
power inlet. If the power indicators A or B are illuminated then a healthy power  
adapter is connected. If you have two healthy power adapters connected then you  
may disconnect and reconnect one of then without disturbing the operation of the  
LINDY Dual/Quad PRO.  
4.3 USER display and key switch  
The USER key selects the user port that is shown on the green USER display (see  
figure 1). Pressing the key will cause the green display to change to the next user  
port in numerical sequence. When the USER display is changed, the red  
COMPUTER display will also change to show the current connection status of the  
new user port. LINDY Dual/Quad PRO 4 models have 4 user ports and LINDY  
Dual/Quad PRO 2 models have 2 user ports.  
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4.4 COMPUTER display and key switch  
The COMPUTER key selects the computer port that is to be connected to the user  
port that is currently displayed on the green USER display (see figure 1). Pressing  
the key will cause the red COMPUTER display to change to the next available  
computer port in numerical sequence. The next available computer port is defined  
by the way that the LINDY Dual/Quad PRO is configured.  
There are two special computer ports that may be selected using the COMPUTER  
key switch. These are the on-screen menu port 'o' and the non-existent channel  
zero '0'. Selecting the on-screen menu port will cause the on-screen menu or the  
login menu to be displayed. Selecting channel zero will cause the video to be  
disabled and all keyboard and mouse activity to have no effect upon any of the  
connected computers. These channels are provided as convenient places to 'park'  
user ports that are not currently in operation.  
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4.5 Activity indicators  
The LINDY Dual/Quad PRO has a front panel activity indicator for each user port  
(see figure 1). The indicator will flash when keyboard or mouse data is received by  
the LINDY Dual/Quad PRO. These indicators provide a useful confirmation that the  
keyboards and mice connected to the LINDY Dual/Quad PRO are functioning  
normally.  
4.6 Selecting a computer using the front panel controls  
To select a computer using the front panel controls, press the USER key until the  
green USER display shows the user port number that your keyboard and mouse are  
connected to. Then press the COMPUTER key until the red COMPUTER display  
shows the computer that you wish to connect to. Pressing the computer key will  
cause the computer channel to change to the next available port. If the password  
security system has not been enabled then this will be the next highest channel  
number in the sequence shown below. If password security has been enabled then  
you will only be able to select the computer ports that you have access to. If the  
front panel controls have been disabled by the administrator then you will only be  
able to select the special channels 'o' and '0' (the on-screen menu / login screen or  
non-existent channel zero).  
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Action of the COMPUTER key if no security has been set and the front panel  
controls are enabled  
Action of the COMPUTER key if the front panel controls are enabled, security has  
been set and the current logged in user only has access to computer ports 1,3 and 7  
Action of the COMPUTER key if the front panel controls have been disable.  
4.7 Logging on to the LINDY Dual/Quad PRO  
If password security has been set on the system then the following login menu will  
appear when the LINDY Dual/Quad PRO is switched on or when no user is currently  
logged in. The previous user may have activated the screen save function (screen  
blanking). If so, you may need to press a key before the login menu appears. Type  
in you user name and password to access the LINDY Dual/Quad PRO.  
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4.8 Keyboard hotkeys  
LINDY Dual/Quad PRO can be conveniently controlled using special keyboard  
hotkey combinations. These hotkey combinations can be used to select computers  
and perform a number of other useful functions. All of the hotkey control commands  
are invoked by holding down the hotkeys and then pressing a command key. By  
default, the two hotkeys are ‘CTRL’ and ‘ALT’, although other combinations can be  
selected by reconfiguring the hotkeys (see section 3.6.3). Once the hotkey  
command has been activated you will need to release the hotkeys and the command  
key before a new hotkey command is accepted by the LINDY Dual/Quad PRO.  
HOTKEYs + TAB is an exception and this allows you to 'tab through' the ports by  
holding down the hotkeys and repeatedly pressing TAB. HOTKEYs + the cursor  
keys is also an exception. You can hold down the hotkeys and repeatedly press the  
cursor keys to change the position of the on-screen menu.  
The hotkey commands are summarised below (note that the numbers on the  
numeric keypad do not form part of a valid hotkey). The hotkeys will only select the  
requested channels if you have access rights to the requested channel.  
Selecting computers using the hotkeys and the port number is most suitable for  
systems with small numbers of computers. For systems with more computers it is  
easier to use the on-screen menu for computer selection.  
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‘HOTKEYs’ and ‘1’ - selects channel 1  
‘HOTKEYs’ and ‘2’ - selects channel 2  
‘HOTKEYs’ and ‘3’ - selects channel 3  
‘HOTKEYs’ and ‘4’ - selects channel 4  
‘HOTKEYs’ and ‘5’ - selects channel 5  
‘HOTKEYs’ and ‘6’ - selects channel 6  
‘HOTKEYs’ and ‘7’ - selects channel 7  
‘HOTKEYs’ and ‘8’ - selects channel 8  
‘HOTKEYs’ and ‘9’ - selects channel 9  
‘HOTKEYs’ and ‘1 then 0’ - selects channel 10  
‘HOTKEYs’ and ‘1 then 1’ - selects channel 11  
‘HOTKEYs’ and ‘1 then 2’ - selects channel 12  
‘HOTKEYs’ and ‘1 then 3’ - selects channel 13  
‘HOTKEYs’ and ‘1 then 4’ - selects channel 14  
‘HOTKEYs’ and ‘1 then 5’ - selects channel 15  
‘HOTKEYs’ and ‘1 then 6’ - selects channel 16  
(8,12 & 16 port models only)  
(8,12 & 16 port models only)  
(8,12 & 16 port models only)  
(8,12 & 16 port models only)  
(12 & 16 port models only)  
(12 & 16 port models only)  
(12 & 16 port models only)  
(12 & 16 port models only)  
(16 port models only)  
(16 port models only)  
(16 port models only)  
(16 port models only)  
‘HOTKEYs’ and ‘TAB’ - selects the next available channel  
‘HOTKEYs’ and ‘M’ - displays the on-screen menu for selecting computers by name  
(this is the recommended way of selecting computers for systems with more than 4  
computers)  
‘HOTKEYs’ and ‘A’ - selects autoscan mode where each channel is displayed for  
the selected time (see section 3.6.10). To cancel autoscan mode simply select any  
fixed channel either by hotkey or by using the on-screen menu or the front panel  
controls.  
‘HOTKEYs’ and ‘0’ – switches off the video signal. This will cause some monitors to  
go into standby mode or switch off. The video signal can be re-enabled by selecting  
a channel.  
‘HOTKEYs’ and ‘L’ - Logs out the user if password security has been enabled or  
disables the video and selects the non-existent channel '0' if no security is set.  
‘HOTKEYs’ and 'the cursor keys' - Moves the currently displayed on-screen menu  
around the screen.  
‘HOTKEYs’ and ‘0 then {number}’ – (where {number} is 0,1,2,3,4,5,6,7,8 or 9).  
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Selects the channel specified by {number}. This allows ports on cascaded units to  
be selected. For example HOTKEYs + 0 10216 would select port 1 (01) on the  
current LINDY Dual/Quad PRO, port 2 (02) on the next cascaded LINDY Dual/Quad  
PRO and port 16 on the last LINDY Dual/Quad PRO.  
Examples of common hotkey sequences (assuming CTRL + ALT hotkey option):  
To select channel 2:  
press ba ba  
2
release  
2
To 'tab through' channels:  
press bav v v  
release  
press  
release v v vba  
press  
release  
To select channel 12 (on a 12 or 16 port LINDY Quad PRO):  
press ba  
1
release  
1
ba  
press  
2
release  
2
4.9 Selecting computers using the mouse  
Computers may conveniently be selected using a three button mouse. In order to  
switch to the next computer simply hold down the central mouse button (the wheel  
mouse button on an IntelliMouse) and click on the left hand mouse button to select  
the next computer. If password security has been set then the LINDY Dual/Quad  
PRO will select the next available channel, otherwise it will select the next numerical  
channel. Mouse switching may be enabled or disabled (see section 3.6.7). When  
mouse switching is disabled the third button or wheel button state is ‘passed  
through’ the LINDY Dual/Quad PRO and seen by the application software.  
Selecting computers using the mouse is most suitable for systems with small  
numbers of computers. For systems with more computers it is easier to use the on-  
screen menu for computer selection.  
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Hold down centre button (  
)
Press and release left hand button (  
) to select next computer  
4.10 Selecting computers using the on-screen menu  
You can conveniently select computers by name using the LINDY Dual/Quad PRO's  
on-screen menu. For systems with many computers this is the recommended  
method of computer selection. The on-screen menu is called up by pressing the  
‘HOTKEYs’ and the ‘M’ key together. Its position on the screen may be moved using  
the 'HOTKEYs' and the cursor keys (see section 4.8)  
For example, with the default hotkeys (CTRL + ALT) the key combination to launch  
the on-screen menu would be:  
press baM Mba  
release  
You may also use a 3-button mouse or wheel mouse to launch the on-screen menu  
if you have enabled mouse control (see section 3.6.7). To do this, hold down the  
central button or wheel button and click the right hand button.  
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Hold down centre button (  
launch the on-screen menu  
). Press and release left hand button (  
) to  
When the menu is first called up, a set of default names will be listed. You will  
probably want to change these names to suit your computers (see section 3.5).  
When you launch the on-screen menu you will see a screen similar to that shown  
below.  
To connect to a computer, place the menu bar over the computer name using a  
combination of the up and down cursor keys and the page up / page down keys.  
You may also use the wheel on a wheel mouse to move the menu bar up and down.  
If you have enabled mouse control (see section 3.6.7).  
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To select the computer with SHARED access press:  
e
or  
f
When a computer is selected in SHARED mode, the computer’s video picture will be  
displayed on all the KVM consoles that are connected to that computer. Only one  
user will have control of the computer’s keyboard and mouse at any one time. If no  
keyboard or mouse activity has been detected for the timeout period (see section  
3.6.12) then other KVM consoles may gain control.  
To select the computer with EXCLUSIVE access press:  
je  
or  
jf  
When a computer is selected in EXCLUSIVE mode, the computer’s video picture will  
only be displayed one the KVM console that has exclusive access. Other KVM  
consoles will not be able to access the computer or view its video until the exclusive  
user has selected another computer or logged out. This mode prevents other KVM  
consoles from using the computer and so should be used with care.  
To select the computer with VIDEO ONLY access press:  
be  
or  
bf  
When a computer is selected in VIDEO ONLY mode, the computer’s video picture  
will be displayed on the KVM console’s monitor but they keyboard and mouse will  
not control the computer. The “VIDEO ONLY” message will be displayed under the  
confirmation banner if this has been enabled.  
To select the computer with shared access press:  
e
or  
f
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You may also use a 3-button mouse or wheel mouse to select a computer if you  
have enabled mouse control (see section 3.6.7).  
To select a computer in SHARED mode use the left hand mouse button (  
the menu bar is positioned above the required computer name. To escape without  
selecting a new computer use the right hand mouse button.  
) whilst  
To select a computer in EXCLUSIVE mode, use the left hand mouse button together  
with the SHIFT key on the keyboard. To select a computer in VIDEO ONLY mode  
use the left hand mouse button together with the CTRL key on the keyboard.  
If you have may connected computers then you can do an alphabetic search of the  
list of computer names by pressing F3 and then entering the name that you want to  
find.  
When you select a computer the LINDY Dual/Quad PRO will briefly confirm the  
computer that has been selected by displaying a message. There may be situations  
where the selected computer cannot be accessed and in this case the LINDY  
Dual/Quad PRO will display a error message and wait for the user to press ESC  
before continuing. The LINDY Dual/Quad PRO may not be able to connect due to  
the following reasons:  
The requested port is being accessed exclusively by another user.  
There are no free cascade links available.  
The requested port does not exist.  
LINDY Dual/Quad PRO confirms a successful connection  
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LINDY Dual/Quad PRO indicates an unsuccessful connection  
4.11 The reminder banner  
Normally the LINDY Dual/Quad PRO will display a discreet computer name  
reminder banner that reminds you which computer you are connected to. This  
banner will normally appear at the top of the screen in a central location and may  
optionally be disabled (see section 4.12.2). Many computer screens can look very  
similar and so this banner serves as a useful reminder of which computer you are  
working on. The colour and transparency of the banner can be selected to make it  
as discreet as possible. It may also be moved around the screen in any direction by  
using the ‘HOTKEYs’ together with the cursor keys.  
For example to move the banner up the screen (assuming the default CTRL + ALT  
hotkeys) use:  
baw  
The computer name banner is also used to tell the you that another user is using the  
computer that you are currently connected to. Whist the other user has control of the  
computer you will see the message "Video Only" below the computer name banner.  
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4.12 Setting the USER PREFERENCES  
The USER PREFERENCES are system operating parameters that are  
independently selectable for each user. From the main menu press F1 for MORE  
MENUS. Use the cursor keys to position the menu bar over USER PREFERENCES  
Press ENTER or RETURN to view the preferences. Use the cursor keys to place the  
menu bar over the required option and then use SPACE BAR to change the option  
as required. Press ESC to quit and save the changes.  
4.12.1 OSD COLOUR  
Accessed from menu: USER PREFERENCES  
Settings: DEFAULT, SCHEME 1, SCHEME 2  
As you toggle between these options you will see the colour of the menu change to  
show the selected scheme. The menu schemes have been specially chosen to  
provide a high contrast with the colours that you would normally see on a computer  
screen.  
4.12.2 REMINDER BANNER  
Accessed from menu: USER PREFERENCES  
Settings: ENABLED, DISABLED  
When the reminder banner is enabled, the name of the currently selected computer  
will appear in a small reminder banner. This is normally located at the top of the  
screen in a central position but may be moved as required (see section 4.8)  
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4.12.3 REMINDER COLOUR  
Accessed from menu: USER PREFERENCES  
Settings: BLUE/TRANS, PINK/TRANS, BLUE/WHITE, WHITE/RED  
You may select the colour of the reminder banner. The BLUE/TRANS and  
PINK/TRANS select blue or pink text with a transparent background. The  
BLUE/WHITE and WHITE/RED settings select blue and white text on solid white  
and red backgrounds.  
4.12.4 SCREEN SAVER TYPE  
Accessed from menu: USER PREFERENCES  
Settings: BLANK, MOVING DOT  
You may select the type of screen saver. If you select BLANK then the screen will  
blank completely. If you select MOVING DOT then a moving dot will be displayed on  
a blank background. The dot regularly changes colour and bounces off the sides of  
the screen in a zigzag pattern.  
4.13 Using the FUNCTIONS menu  
The FUNCTIONS menu provides you with a number of useful functions that will help  
you to make the most of your LINDY Dual/Quad PRO. You can access the  
FUNCTIONS menu from the main on-screen menu by pressing F1 and selecting  
FUNCTIONS.  
Standard users will be offered just two functions:  
RESTORE STANDARD MOUSE and  
RESTORE INTELLIMOUSE  
If you have disconnected a mouse cable or you have switched the LINDY  
Dual/Quad PRO off then the mouse connection will normally be lost. To reconstitute  
the mouse connection use the mouse reset functions. See section 2.9 for a full  
explanation of how these functions work.  
The ADMIN user is also given the option to RESET TO FACTORY DEFAULTS.  
This will clear all the computer and user names and set all parameters back to the  
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factory defaults. To avoid activating this function by accident the administrator must  
confirm the reset instruction by pressing F8.  
4.14 Querying the routing status  
It is sometimes useful to know which KVM consoles are connected to which  
computers and their connection modes (shared, exclusive or video only). For  
example, if the CPU Switch denies you access to a particular computer you may  
wish to know if another KVM console has exclusive use of this computer and  
consequently is preventing your access. To query the routing status press F1 from  
the main on-screen menu and then select ROUTING STATUS. A routing status  
display similar to the one shown below will be displayed for 10 seconds. Press ESC  
to quit or wait for the routing status screen to disappear.  
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4.15 Using the dual access ports (1 and 3)  
The LINDY Dual/Quad PRO 2 is fitted with one dual access port and the LINDY  
Dual/Quad PRO 4 is fitted with two dual access ports. These dual access ports have  
connectors that enable a local KVM (Keyboard, Video monitor and Mouse) to be  
attached and a connector that enables a remote LINDY Extender or LINDY Pro  
Extender to be attached. Either the local KVM, connected directly to the LINDY  
Dual/Quad PRO, or the remote KVM, connected to the LINDY extender, may be  
used to access the LINDY Dual/Quad PRO. The video picture is duplicated on both  
the local and remote access points but the LINDY Dual/Quad PRO will accept  
keyboard and mouse data from only one KVM at a time. Whilst one of the KVM’s is  
active, the num, caps and scroll lock keys on the inactive KVM's keyboard will flash  
indicating that the KVM does not have control.  
Once there has been no keyboard or mouse data from the active KVM for the  
timeout period (see section 3.6.12 for instructions on how to set the timeout period),  
the other KVM is allowed access. Once keyboard or mouse data activity is detected  
from this new KVM it gains control and the other KVM is disabled.  
4.16 Cascading LINDY Dual/Quad PRO’s  
LINDY Dual/Quad PRO s can be cascaded in a tree structure to support larger  
numbers of computers. Up to four cascade levels are supported and the number of  
cascade links between LINDY Dual/Quad PRO’s can be chosen by the user. The  
number of installed cascade links determines the number of users that may be  
accessing ports on the cascaded units simultaneously. The full rules that must be  
followed when configuring a cascade of LINDY Dual/Quad PRO’s are given in  
section 2.5.  
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Although it is theoretically possible to select computers on cascaded units by  
pressing the hotkeys and then typing in the port address this would be highly  
confusing for users and is not generally recommended. Consequently it is normally  
advisable to use the on-screen menu to select computers on cascaded units.  
However it is sometimes useful to be able to connect to ports on cascaded units via  
a specific cascade cable (rather than the first available of a group) in order to check  
that the cabling is working as expected. To do this you can use a hotkey sequence  
similar to the example shown below.  
For example to connect to port 14 on a LINDY Dual/Quad PRO 4 that is cascaded  
off port 1 of your first LINDY Dual/Quad PRO . Although the following example  
selects a port with a four digit address (port 0114) you can type port addresses that  
are eight digits long to access computers that are on the forth cascade level  
(e.g. Port 01140203).  
press ba  
0
release  
0
1
press  
1
release  
1
press  
1
release  
ba  
4
press  
4
release  
4.17 Resetting user port keyboards and mice  
The LINDY Dual/Quad PRO gives you the facility to perform a complete power off  
reset of the keyboard and mouse that are connected to a selected user port. This  
can be useful if you wish to disconnect the keyboard or mouse and replace them  
with alternatives. Keyboards will enable themselves automatically if they are  
disconnected and then re-connected to the LINDY Dual/Quad PRO. Mice will not  
normally re-enable themselves after they have been disconnected and re-connected  
although they will do so automatically if the LINDY Dual/Quad PRO's channel has  
been changed whilst the mouse is disconnected.  
Consequently you will normally need to perform a power-off reset of the user port if  
you have disconnected and re-connected a mouse. The power off reset function  
only affects the selected user port and does not affect any of the computer  
connections or any of the other user ports.  
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To perform a power-off reset for a selected user port:  
1) Press the USER key on the front panel of the LINDY Dual/Quad PRO to select  
the user port whose keyboard and mouse you wish to reset.  
2) The selected user port number should now be shown on the green USER  
display.  
3) Press and hold down the USER key for 5 seconds until the green USER display  
goes off. The keyboard and mouse will then be powered off.  
4) As soon as the green display goes off you may release the USER key. The  
green display will then come back on and a few seconds later the keyboard and  
mouse will be powered on and ready for use.  
4.18 Using the LINDY Junior / Pro Extender  
Refer to the installation guide provided with your LINDY Extender. The transmitter  
unit (LINDY Extender) is built into the LINDY Dual/Quad PRO so you will only need  
the receiver (LINDY Junior Extender unit). You may use a LINDY Junior Extender  
receiver or a LINDY Pro Extender receiver.  
When using an LINDY extender we highly recommend that you set the LINDY  
hotkeys to be different to the LINDY Dual/Quad PRO's hotkeys to avoid any  
confusion  
4.19 What to do if you forget your ADMIN password  
If you forget your ADMIN account password you will not be able to access the  
LINDY Dual/Quad PRO to add or edit users and computer names. If this unfortunate  
situation does occur then you can resolve it by performing a complete reset to return  
the LINDY Dual/Quad PRO to its factory default state. A complete reset erases all  
the user names and computer names that you have setup. You can only perform a  
complete reset if you have access to both the front and the rear of the LINDY  
Dual/Quad PRO.  
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To perform a complete reset and return the LINDY Dual/Quad PRO to its factory  
default state:  
1) Power on the LINDY Dual/Quad PRO normally.  
2) Whilst the LINDY Dual/Quad PRO is powered on move switch 2 on the rear  
panel of the LINDY Dual/Quad PRO (labelled UPGRADE) to the ON (down)  
position.  
3) Press the USER and the COMPUTER keys together.  
4) The green USER display will show 'r' for a few seconds to confirm that a reset is  
taking place.  
5) Return switch 2 to the normal OFF position (up).  
4.20 Saving and restoring the menu configuration to and from an  
Excel compatible file.  
The CPU Switch will store up to 512 computer names and 16 sets of user access  
rights. If you have a cascade of CPU Switches then it may take some time to enter  
all the computer names and port numbers and decide on the access rights that you  
are going to grant to each user profile. Consequently, for peace of mind it is useful  
to be able to store these settings. This can be done by connecting a computer to the  
CPU Switch’s RS232 serial port and uploading to configuration settings. You can  
only perform this function if you are logged onto the CPU Switch as the ADMIN  
user. The file that is used to store the configuration settings has the additional  
advantage that it can be loaded into an Excel spreadsheet and edited to make  
changes to computer names and access rights. This edited information may then be  
downloaded back to the CPU Switch.  
To save the menu names and configuration settings:  
DQPREAD.EXE and DQPWRITE.EXE.  
2. Connect the serial port on the rear of the CPU Switch to a serial COM port on  
your computer using the serial cable supplied with the CPU Switch. If you have  
lost this cable then you may use a replacement cable with a 9-way female  
connector on one end and a 9-way male connector on the other end and all lines  
connected straight through (i.e. pin 1 to pin 1, 2 to 2, 3 to 3 etc.).  
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3. Run the program DQPPREAD.EXE on the computer that is connected to the  
CPU Switch’s serial port. Follow the instructions given by the program.  
4. Make sure that you are logged onto the CPU Switch as the ADMIN user. From  
the main selection screen press F1 for More Menus. In the Configuration Menu  
select Functions. In the Functions menu select Send Data to RS232 port.  
5. The CPU Switch should then send the configuration data to your computer. The  
DQPREAD program will store the data in a file named DQPDATA.CSV that will  
be created in the same directory that you ran the DQPREAD program from.  
Please ensure that you have sufficient rights to write to this directory.  
To edit the menu names and configuration settings:  
You may open the DQPDATA.CSV using a spreadsheet program such as Microsoft  
Excel. The format of a typical file is shown below. You will see that the computer  
names (rows) are tabulated against the user profiles (columns). To grant a user  
access to a computer, enter the value 1 in the box that is common to the computer’s  
row and the user’s column. To deny access, leave this box blank. To add extra  
users, add additional columns (up to 16 users). To add extra computers, add  
additional rows (up to 512 computers). The ADMIN user will always be granted  
access to all computers regardless of the values entered.  
USERS  
ADMIN  
Alan  
Jim  
Sue  
Test  
Test  
PASSWORDS  
password  
letmein  
hello  
logmein  
COMPUTERS  
Admin PC  
PORT  
2103  
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
Alan's System  
Comms Server  
Comms PC  
Gateway 1  
2102  
3
4
1
1
8
Gateway 2  
5
Test System  
Web Browser  
15  
9
1
1
To restore the saved / edited menu and configuration settings:  
1. Connect the serial port on the rear of the CPU Switch to a serial COM port on  
your computer using the serial cable supplied with the CPU Switch.  
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2. Copy the program DQPWRITE and DQPDATA.CSV into the same directory on  
the PC that is connected to the CPU Switch’s serial port.  
3. Run the program DQPWRITE.EXE and follow the instructions given by the  
program.  
4. Make sure that you are logged onto the CPU Switch as the ADMIN user. From  
the main selection screen press F1 for More Menus. In the Configuration Menu  
select Functions. In the Functions menu select Read Data from RS232 port.  
5. The CPU Switch should then receive the configuration data to your computer  
and load the new menu names and access rights into the menu.  
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5. Upgrading the LINDY Dual/Quad PRO's  
firmware  
The LINDY Dual/Quad PRO uses flash memory technology which enables the  
firmware code to be upgraded by the user. New keyboards, mice operating systems  
and drivers are being launched all the time. From time to time the LINDY Dual/Quad  
PRO's firmware will be updated to provide support for these new devices. You can  
take advantage of these upgrades free of charge during the warranty period.  
Upgrades are performed by connecting a PC's serial port to the LINDY Dual/Quad  
PRO's serial port and running an upgrade program on the PC. This upgrade  
program downloads the new firmware to the LINDY Dual/Quad PRO and checks that  
the data has been programmed correctly.  
You can check the version of the firmware that is currently loaded into your LINDY  
Dual/Quad PRO using the on-screen menu. To do this activate the on-screen menu  
using the keyboard hotkeys (see section 4.10) and then press F1. The version  
number of the current firmware will then be displayed at the bottom of the  
Configuration Menu.  
To perform a firmware upgrade on your LINDY Dual/Quad PRO you will need a  
suitable serial upgrade cable and an IBM PC compatible computer with an RS232  
serial port and an operating system that supports DOS. Suitable upgrade cables  
with 9-pin serial connectors are provided with the LINDY Dual/Quad PRO . If you  
have lost your cable then you will need to buy a cable with a 9 way D type male  
connector on one end and a 9 way D type female connector on the other end with all  
9 lines connected "straight through" (i.e. pin 1 to pin 1, pin 2 to pin 2, pin 3 to pin 3  
etc.). These are standard serial extension cables.  
You will also need to obtain the latest version of the LINDY Dual/Quad PRO  
firmware which is available by request from www.lindy.co.uk. Please ensure that  
you have your product serial number and model number at hand when requesting  
an upgrade.  
Note: The normal flash upgrade process does not clear the computer names, user  
names, security passwords or other configuration settings.  
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To perform a flash upgrade on the LINDY Dual/Quad PRO :  
Step 1 - Prepare your computers  
Ensure that you have saved any important work on the connected computers. The  
LINDY Dual/Quad PRO can be upgraded whilst attached to live systems but  
remember that the mouse connections will probably need to be reconstituted after  
the upgrade is finished (see sections 4.13 and 2.9). Where possible, mission critical  
servers should be switched off or disconnected before performing an upgrade.  
Step 2 - Connect your computer to the LINDY Dual/Quad PRO  
Connect your computer's serial port to the LINDY Dual/Quad PRO 's serial port (see  
figure 2). You do not need to set the serial baud rate and protocol because the  
upgrade program will do this for you automatically (for reference, the RS232 baud  
rate used by the upgrade program is 19200 and the protocol is 8 bits, 1 stopbit and  
no parity).  
Step 3 - Select flash upgrade mode using option switch 2 (labelled UPGRADE)  
Move option switch 2 on the back of the LINDY Dual/Quad PRO to the ON position  
(down).  
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Step 4 - Power off the LINDY Dual/Quad PRO  
Remove both power supplies from the Dual / Quad PRO.  
Step 5 - Power on the LINDY Dual/Quad PRO with the UPGRADE switch ON  
Attach the power adapter to the LINDY Dual/Quad PRO whilst the UPGRADE switch  
is ON. The green USER display should now show a lower case 'u'. This indicates  
that the LINDY Dual/Quad PRO is ready to be upgraded.  
The display should now show:  
Step 6 - Run the upgrade program  
The latest version of the LINDY Dual/Quad PRO firmware is available from the  
LINDY Electronics Ltd website at www.lindy.co.uk. The upgrade files will be  
supplied to you as a group and consist of several files as explained below. These  
files should be downloaded to the same directory on your computer.  
1) A universal upgrade program  
LDQP.EXE  
2) Binary code files for each of the processors within the LINDY Dual/Quad PRO  
(up to 3)  
e.g.  
4X16A129.HEX  
4X16B129.HEX  
4X16C129.HEX  
These files use the following naming scheme. The first four characters are the  
model type (e.g. 4X16 is a LINDY Dual/Quad PRO 4 with 16 computer ports). The  
fifth character is the processor designation. The last three characters represent the  
firmware release version (e.g. 129 equals version 1.29).  
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A data file that tells the upgrade program (LDQP.EXE) which binary code files (HEX  
files) to download to the LINDY Dual/Quad PRO and where to put each file.  
Theoretically this DAT file can be modified so that only certain processors are  
upgraded but do not do this unless specifically instructed by LINDY technical  
support.  
e.g.  
4X16V129.DAT  
Like the hex files, the first three digits represent the model number (e.g. 2X8  
represents a LINDY Dual/Quad PRO 2 with 8 computer ports). The next four digits  
represent the version number (e.g. V129 equals firmware version 1.29).  
To upgrade the LINDY Dual/Quad PRO, check that the DAT file designation  
matches the model that you have. In other words, if you have a LINDY Dual/Quad  
PRO 2 with 8 computer ports and you want to upgrade to version 1.30 then the DAT  
file that you need would be named 2X8V130.DAT. Also check that all the required  
files are loaded into the same directory on your computer. From that directory run  
the upgrade file using the following command line.  
LDQP {Dat_file_name}.DAT  
Where {Dat_file_name} is the name of the required DAT file  
For example, if the name of the required DAT file is 4X16V129.DAT then use the  
following command line:  
LDQP 4X16V129.DAT  
IMPORTANT NOTE  
The upgrade programs are DOS based to enable compatibility with the widest  
range of operating systems. They run efficiently on DOS, Windows 3.X,  
Workgroups, 95, 98, ME and Windows NT. The upgrades will take  
approximately 10 minutes but vary slightly according to the CPU Switch model  
and the speed of the PC. Upgrades run from PCs using Windows 2000 will take  
very substantially longer due to the way that this operating system handles the  
DOS programs. The upgrade will be reliable but may take around 3 hours to  
complete!  
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Follow the instructions given on the screen to perform the upgrade. When the  
upgrade is complete the program will confirm that the upgrade has been successful  
and then quit.  
Step 7 - Switch the UPGRADE key to the OFF position and cycle the power  
Switch the UPGRADE switch on the rear of the LINDY Dual/Quad PRO to the OFF  
position and disconnect the power. When the power is re-applied the LINDY  
Dual/Quad PRO will operate using the new firmware.  
Some useful issues to bear in mind when performing flash upgrades  
The upgrade program rewrites the LINDY Dual/Quad PRO's firmware code. If the  
upgrade process is interrupted then the LINDY Dual/Quad PRO will have invalid  
code and will not be able to operate. It is therefore good practice to ensure that the  
upgrade process is always fully completed. A partial or failed upgrade may be  
rectified by performing another upgrade. If the upgrade process is interrupted  
accidentally then you should immediately repeat the upgrade process without  
moving switch 2 from the upgrade (ON) position. Switch 2 forces the LINDY  
Dual/Quad PRO into flash upgrade mode and prevents the upgraded code from  
being run. Running faulty or partially upgraded code may have unpredictable results  
and may damage your LINDY Dual/Quad PRO or computing equipment. For obvious  
reasons, the code that the LINDY Dual/Quad PRO uses to perform upgrades is not  
itself upgradable - a common problem on some flash upgradable products that could  
effectively be destroyed by a partial upgrade!  
WARNING - Running faulty or partially upgraded code may have unpredictable  
results and may damage your LINDY Dual/Quad PRO or computing equipment.  
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Appendix A. Cable and connector  
specifications  
IMPORTANT NOTE  
The maximum cable lengths supported vary widely between devices and  
cables. It may be possible to use cables that are longer than those specified  
below with certain PCs and peripherals but this cannot be guaranteed. If you  
experience problems try using shorter cables.  
A1. Keyboard, monitor and mouse to LINDY Dual/Quad PRO  
Cable specification:  
All of the shared devices plug directly into the relevant ports at the rear of the LINDY  
Dual/Quad PRO. If you use an AT style keyboard you will need an AT (5 pin DIN  
female) to PS/2 (6 pin mini-DIN male) converter. Keyboard, monitor and mouse  
extension cables can be used to increase the distance from LINDY Dual/Quad PRO  
up to 10m. Most keyboards and mice will also operate at distances of 20 metres.  
A2. LINDY to LINDY Dual/Quad PRO  
Cable specification:  
The LINDY uses standard 4-pair unshielded twisted pair cable of the same type that  
is commonly used for Ethernet and other networks. Unshielded and shielded types  
may be used at distances up to 200 metres.  
IMPORTANT WARNING  
Do not connect the LINDY Dual/Quad PRO's extender ports to an Ethernet hub  
or other digital network device. The signals carried on the twisted pair cable  
between the LINDY Dual/Quad PRO and the LINDY are ANALOGUE. Plugging  
the LINDY Dual/Quad PRO or LINDY into a digital network device such as a  
hub may damage you devices  
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A3. LINDY Dual/Quad PRO to PCs 1 to 16  
Cable specifications:  
Video - 15 pin high density male D connector to 15 pin high density male D  
connector wired as a standard VGA PC to monitor cable. There are two types  
commonly available. The best type of cables which will give excellent quality are  
constructed with coaxial cable cores. Cheaper ‘data’ cables are often used, but can  
degrade video quality if used over longer distances. Avoid using 'data' cables longer  
than 2 metres unless the video quality is not important. Good quality coaxial video  
cables may be run at distances up to 30 metres with acceptable video quality. In a  
cascaded application it is advisable to keep the total cable run from computer to  
KVM no more than 30 metres.  
Keyboard and PS/2 mice - 6 pin mini-DIN male connector to 6 pin mini-DIN male  
connector with all lines connected straight through (1-1,2-2 etc.). If the PC has a 5-  
pin DIN AT style keyboard connector you will need a PS/2 to AT keyboard adapter  
6-pin mini-DIN female to 5-pin DIN male (readily available). Cables should be no  
longer than 30 metres.  
RS232 serial mice - these require a special converter to connect the RS232 lines  
present on the LINDY Dual/Quad PRO mouse ports to the RS232 port on a PC.  
Cables should be no longer than 30 metres.  
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NOTE - There are several common wiring specifications for 6-pin mini-DIN to 9-pin  
serial adapters. If you have an adapter that has been supplied with a mouse it may  
have a completely different internal wiring to that shown above and may not be  
compatible with the LINDY Extender.  
Recommended cables:  
3-in-1 keyboard, video and mouse combination cable - For convenience,  
neatness and high video quality we recommend the LINDY brand 3-in-1 combination  
cables. These cables are constructed with tri-coax video links to ensure that high  
video quality is maintained. They also support DDC signalling and are colour coded  
in PC99 specification colours for your convenience. These match the colours used  
on the back of your LINDY Dual/Quad PRO and most modern PCs. These cables  
are available in various different lengths to suit your requirements. They may be  
purchased with or without the adapters for AT keyboards and RS232 serial mice.  
Please quote the following part codes when ordering from your supplier.  
Part Code  
33701  
Description  
3-in-1 LINDY cable, 1 metre long  
3-in-1 LINDY cable, 2 metres long  
3-in-1 LINDY cable, 3 metres long  
3-in-1 LINDY cable, 5 metres long  
3-in-1 LINDY cable, 10 metres long  
33702  
33703  
33704  
33706  
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Appendix B. Problem Solving  
Problem:  
Poor video quality with smearing fuzziness or ripple.  
Action:  
Use screened coaxial video cables to connect your devices to the LINDY Dual/Quad  
PRO.  
Notes  
LINDY Dual/Quad PRO  
Installation and Use  
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